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1. 20 MPE mW cm2 0 0576 mW cm2 Dik SYNOLOGY INC END USER LICENSE AGREEMENT IMPORTANT READ CAREFULLY THIS END USER LICENSE AGREEMENT EULA IS A LEGAL AGREEMENT BETWEEN YOU EITHER AN INDIVIDUAL OR A LEGAL ENTITY AND SYNOLOGY INC SYNOLOGY FOR THE SYNOLOGY SOFTWARE INSTALLED ONTO THE SYNOLOGY PRODUCT PUCHASED BY YOU THE PRODUCT OR LEGALLY DOWNLOADED FROM WWW SYNOLOGY COM OR ANY OTHER CHANNEL PROVIDED BY SYNOLOGY SOFTWARE YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY USING THE PRODUCTS CONTAINING THE SOFTWARE INSTALLING THE SOFTWARE ONTO THE PRODUCTS OR DEVICE CONNECTED TO THE PRODUCTS IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA DO NOT USETHE PRODUCTS CONTAINING THE SOFTWARE OR DOWNLOAD THE SOFTWARE FROM WWW SYNOLOGY COM OR ANY OTHER CHANNEL PROVIDED BY SYNOLOGY
2. 2 7 mp 1 jmp the power source d s E Risk of explosion if battery is replaced with an incorrect type Dispose of used batteries appropriately 6 Chapter 1 Meet Your Synology Router Chapter Set up Your Synology Router Install Antennas 1 Point the antenna at the antenna base 2 Turn clockwise until the antenna is secured 2 e 3 Repeat Steps 1 and 2 to install the other two antennas For optimal Wi Fi performance tilt the antennas so that they are 45 degrees apart from each other 45 45 PU lisi 7 e ud A 7 Chapter 2 Set up Your Synology Router Position Your Synology Router For optimal performance it is recommended to position the Synology Router as advised below e Ona stable surface e g an elevated shelf from any possible physical interruptions during use Close to the center of the area where the wired wireless client devices are placed and within a visible distance from the wireless devices e n a position where few walls and ceilings are between your Synology Router and its client devices e Away from any potential electrical signal sources such as other Wi Fi routers 3G 4G bases and microwave ovens e Away from large expanses of metal or other materials such as metal doors glass panels and concrete Your Synology Router can be set in any of the following positions Place Flat on a Surface Simply
3. 36 Why can t I boost a device s signal with beamforming Only six devices can concurrently receive beamforming Make sure your device supports beamforming too This means the device must conform to the 802 11ac standards Which Wi Fi frequency 2 4GHz and 5GHz should I choose Please see Set up Your Wi Fi Connection Why can t find the router s 5GHz Wi Fi network Due to previous NCC National Communications Commission regulations in Taiwan wireless devices manufactured before 2009 cannot make use of the 5GHz Wi Fi channels 36 48 To help such wireless devices connect to the 5GHz Wi Fi network you should use alternative channels rather than channels 36 48 at Network Center Wireless Wi Fi 5GHz Advanced options Chapter 14 FAQ Appendix Specifications Item RT1900ac USB 3 0 5V 1 5A power output x 1 e SD card slot x 1 SDHC SDXC UHS 1 External Ports WAN Port Gigabit RJ 45 x 1 LAN Ports Gigabit RJ 45 x 4 Size H x W x D mm 38 x 206 x 146 without antennas Weight kg 0 51 KG with 3 antennas Windows XP onward e Mac OS X 10 5 onward e Ubuntu 9 04 onward File Systems External EXT4 EXT3 FAT NTFS HFS Read only e 2 4GHz 802 11 b g n Wireless Standards e 5GHz 802 11 a n ac e 802 11n 2 4GHz Up to 600 Mbps e 802 11ac 5GHz Up to 1300 Mbps Supported Clients for SRM management Operating Frequency Range Wireless Router Wireless
4. INSTEAD YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER S APPLICABLE RETURN POLICY Section 1 Limited Software License Subject to the terms and conditions of this EULA Synology grants you a limited non exclusive non transferable personal license to install run and use one copy of the Software loaded on the Product or on your device connected to the Product solely relating to your authorized use of the Product Section 2 Documentation You may make and use a reasonable number of copies of any documentation provided with the Software provided that such copies will only be used for internal business purposes and are not to be republished or redistributed either in hard copy or electronic form to any third party Section 3 Backup You may make a reasonable number of copies of the Software for backup and archival purposes only Section 4 Updates Any software provided to you by Synology or made available on the Synology website at www synology com Website or any other channel provided by Synology that updates or supplements the original Software is governed by this EULA unless separate license terms are provided with such updates or supplements in which case such separate terms will govern Section 5 License Limitations The license set forth in Sections 1 2 and 3 applies only to the extent that you have ordered and paid for the Product and states the entir
5. Termination Without prejudice to any other rights Synology may terminate this EULA if you do not abide by the terms and conditions contained herein In such event you must cease use of the Software and destroy all copies of the Software and all of its component parts Section 16 Assignment You may not transfer or assign your rights under this EULA to any third party except for that pre installed in the Products Any such transfer or assignment in violation of the foregoing restriction will be void Section 17 Applicable Law Unless expressly prohibited by local law this EULA is governed by and construed in accordance with the laws of the Republic of China R O C or Taiwan without regard to any conflict of law principles to the contrary Section 18 Dispute Resolution Any dispute controversy or claim arising out of or relating to this EULA will be resolved exclusively and finally by arbitration conducted by three neutral arbitrators in accordance with the procedures of the R O C Arbitration Law and related enforcement rules In such cases the arbitration will be limited solely to the dispute between you and Synology The arbitration or any portion of it will not be consolidated with any other arbitration and will not be conducted on a class wide or class action basis The arbitration shall take place in Taipei Taiwan R O C and the arbitration proceedings shall be conducted in English or if both parties so agree in Mandari
6. DoS protection please go to Network Center Security Security VPN Pass through When a VPN server exists behind your Synology Router you can allow specific types of VPN client traffic PPTP L2TP and IPSec for pass through to reach the server This feature helps prevent potential cyber threats from sneaking into the server via specific VPN protocols To enable the pass through function please go to Network Center gt Security gt Security Chapter 6 Enhance Connection Security Chapter Create Firewall Rules Firewall rules filter external access to your Synology Router by the specified conditions e g ports and source IP addresses With firewall rules you can fine tune security policies for better care of your Synology Router To create firewall rules please go to Network Center gt Security gt Firewall Note Firewall rules can only apply to external access from the Internet External Access Restriction This function allows external access to SRM via the HTTP HTTPS ports e g 8000 8001 External access via other ports will be denied To enable this function please go to Network Center gt Administration gt SRM Settings and select Allow external access to SRM Note For security reasons if you enable this option and disable it later your Synology Router will deny all external access even via the HTTP HTTPS ports Enforce Auto Block Auto block automatically blocks certain IP address
7. and includes any firmware associated media images animations video audio text and applets incorporated into the software or Product and any updates or upgrades to such software g Warranty Period means the period commencing on the date the Product is purchased by Customer and ending 1 five years after such date for Category Products 2 three years after such date for Category II amp III Products or 3 two years after such date for Category IV Products or 4 one year after such date for Category V Products or 5 90 days after such date for Refurbished Products except for those sold as as is or with no warranty on Online Store h Web Site means the Synology web site located at www synology com Section 2 Limited Warranty and Remedies 2 1 Limited Warranty Subject to Section 2 6 Synology warrants to Customer that each Product a will be free of material defects in workmanship and b under normal use will perform substantially in accordance with Synology s published specifications for the Product during the Warranty Period Synology warrants the Software as set forth in the accompanying end user license agreement provided with the Product if any Synology provides no warranty to Refurbished Product sold as as is or with no warranty on Online Store 2 2 Exclusive Remedy If Customer gives notice of noncompliance with any of the warranties set forth in Section 2 1 within the applicable Warranty Period in
8. and supersedes all prior and contemporaneous understandings and agreements whether written or oral No amendment modification or waiver of any of the provisions of this EULA will be valid unless set forth in a written instrument signed by the party to be bound thereby SYNOLOGY INC LIMITED PRODUCT WARRANTY THIS LIMITED WARRANTY WARRANTY APPLIES TO THE PRODUCTS AS DEFINED BELOW OF SYNOLOGY INC AND ITS AFFILIATES INCLUDING SYNOLOGY AMERICA CORP COLLECTIVELY SYNOLOGY YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE PACKAGE CONTAINING AND OR USING THE PRODUCT IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY DO NOT USE THE PRODUCT INSTEAD YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER S APPLICABLE RETURN POLICY Section 1 Definitions a New Product including 1 Category Product means Synology product models RS810 RS810RP RX410 all DS RS NAS models with the XS XS suffix except RS3413xs in or after 13 series all DX RX expansion units with 12 drive bays in or after 13 series E10G15 F1 ECC RAM Module Kit 4GB 8GB 16GB and DDR3 RAM Module 4GB 2 Category II Product means Synology product models RS3413xs RS3412xs RS3412RPxs RS3411xs RS3411RPxs RS2211 RS2211RP RS411 RS409RP RS409 RS409 RS408 RP RS408 RS407 DS3612xs DS3611xs DS2411 DS1511 DS1010 DS710 DS509 DS508 EDS14
9. click Enable to generate an AP PIN code 2 Enter the generated PIN code into your wireless device Your wireless device and the Synology Router will be paired up By client PIN code 1 Enter the PIN code of your wireless device at Network Center gt Wireless gt WPS gt Device PIN gt By client PIN code 2 Click Register Your wireless device and the Synology Router will be paired up Note Client iOS devices cannot join a WPS network because iOS does not support WPS 18 Chapter 4 Set up Your Wi Fi Connection Manage Client Devices This chapter introduces various features to manage client devices Monitor Device Status To grasp the real time status of all client devices under your Synology Router go to Network Center gt Status Apply Parental Control Parental Control allows you to control client devices and regulate their time for Internet access and their ranges of accessible websites domains To tailor make your access policies for client devices go to Network Center gt Parental Control Web filters With web filters you can create access policies for specific client devices and determine their ranges of accessible websites domains Undesirable websites can be kept away from specific users access To regulate users Internet access to certain websites domains go to Network Center gt Parental Control gt Web filter Note The specified content for Allow access to custom websites wil
10. finally by arbitration under the current commercial rules of the American Arbitration Association except as otherwise provided below The arbitration will be conducted before a single arbitrator and will be limited solely to the dispute between Customer and Synology The arbitration or any portion of it will not be consolidated with any other arbitration and will not be conducted on a class wide or class action basis The arbitration shall be held in King County Washington U S A by submission of documents by telephone online or in person as determined by the arbitrator at the request of the parties The prevailing party in any arbitration or legal action occurring within the United States or otherwise shall receive all costs and reasonable attorneys fees including any arbitration fee paid by the prevailing party Any decision rendered in such arbitration proceedings will be final and binding on the parties and judgment may be entered thereon in any court of competent jurisdiction Customer understands that in the absence of this provision Customer would have had a right to litigate any such dispute controversy or claim in a court including the right to litigate claims on a class wide or class action basis and Customer expressly and knowingly waives those rights and agrees to resolve any disputes through binding arbitration in accordance with the provisions of this Section 4 5 For Customers not residing within the United States
11. place the Synology Router flat on a horizontal stable surface Stand Upright with the Stand Kit To place your Synology Router upright for better ventilation and space maximization please follow the steps below 1 Join the stand kit to the holes on the bottom shell of your Synology Router FOC RAF LJ nm ynology z 11ac Wireless Router X jel RT1900ac u TIT Input 12V 2A n code cs i S fry D2 cuter sete 2 Apply even firm pressure to push the stand kit upward until it is secured 3 Place the kit attached Synology Router on a horizontal stable surface 8 Chapter 2 Set up Your Synology Router Start up Your Synology Router 1 Push the button on the adapter provided in the package and pull out the plug case as illustrated below 2 Slide the plug adapter provided into the slots by pushing it downward Note that the plug adapter that comes with your Synology Router varies depending on your region The image below is for reference only 9 Chapter 2 Set up Your Synology Router Connect to Your Synology Router 1 Use the included network cable to connect your Synology Router at the WAN port to the ISP modem ISP Modem Internet 2 Connect one end of the power adapter
12. port on the wall ground with a network cable 2 Decide how your Synology Router obtains the IP address at Network Center gt Internet gt Connection gt Connection Type 3 Configure advanced network settings at Network Center gt Internet For setting details refer to the SRM help The Wireless AP Access Point Under this mode also known as the Bridge mode your Synology Router bridges all network interfaces LAN wireless LAN and WAN and therefore has five LAN ports LAN 1 4 and WAN available to wired clients As a wireless AP the router cannot assign IP addresses to the clients the DHCP Server is disabled and works only as a wireless transmission device sending receiving data via Wi Fi between wireless and wired networks The Wireless AP Access Point mode is recommended in the scenarios below e When your Synology Router at LAN 1 4 or WAN port is already connected to an ISP modem at the LAN port for Internet access When the connected devices need wireless connection 15 Chapter 3 Choose the Operation Mode The Wireless Client Under this mode your Synology Router works as a Wi Fi dongle that is a Wi Fi client and relies on the Wi Fi signal from another router or access point for Internet access The Wireless Client mode is recommended in the scenario below e When you need Internet access but a wired connection is hard to set up between your Synology Router and another router ISP modem
13. sending out a request packet to a target website or IP address and calculating the time lapse for receiving a response packet from the target Normal connection The response packet comes from the target instantly Slow connection The response packet comes from the target with significant delay Delayed packet transmission may occur in the suggested scenarios below The target is busy dealing with huge traffic to and from other hosts clients The target website IP address is down not working The Internet local network connection of your Synology Router is not properly configured The ISP service is down If the problem is identified as extraneous to your Synology Router you may consult the ISP or other relevant service providers for assistance To diagnose connection problems with Ping please go to Network Tools Ping Diagnose with Traceroute Traceroute is a utility used to diagnose throttling connections and works by tracing the physical route of the packets sent from your Synology Router to the target website IP address The physical route will be displayed on a Google Map along with the time lapse spent between two adjacent route points With Traceroute you can find out where the traffic is currently throttling If the problem lies extraneous to your Synology Router you may consult the ISP or other relevant service providers for assistance To diagnose connection problems with Traceroute please go to Network Tool
14. 11n 40M 22 83 dBm 802 11ac 22 23 dBm 802 11a 22 66 dBm 802 11n_20M 20 53 dBm 802 11n_40M 23 43 dBm 802 11ac 22 93 dBm Modulation Technology DSSS OFDM OFDM OFDM OFDM Federal Communications Commission FCC Statement You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user s authority to operate the equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV te
15. 5G Wi Fi Indicator Displays the status of 5G Wi Fi connection Front Panel 10 WAN Indicator Displays the status of WAN connection 11 LAN Indicator Displays the status of LAN connection 42 Eject Button 1 dicus to eject USB SD external storages 2 Displays the status of USB SD external storages 13 WPS Button Press to start WPS Left Panel 14 Wi Fi Switch Switch to turn on off the Wi Fi network Connect an external drive USB printer or other types of USB devices 15 USB 3 0 Port l a i R here For more information see Manage External Devices and Privileges Right Panel 16 SD Card Slot Insert the SD card here Note For LED indicator information please refer to Appendix B LED Indicator Table 5 Chapter 1 Meet Your Synology Router Safety Instructions Keep away from direct sunlight and away from chemicals Make sure the environment does not experience abrupt changes in temperature or humidity Place the product right side up at all times Do not place near any liquids Before cleaning unplug the power cord Wipe with damp paper towels Do not use chemical or aerosol cleaners To prevent the unit from falling over do not place on carts or any unstable surfaces The power cord must plug in to the correct supply voltage Make sure that the supplied AC voltage is correct and stable To remove all electrical current from the device ensure that all power cords are disconnected from
16. B LED Indicator Table Meet Your Synology Router Thank you for purchasing this Synology product Before setting up your new Synology Router please check the package contents to verify that you have received all of the items below Also make sure to read the safety instructions carefully to avoid harming yourself or damaging your Synology Router Note All images below are for illustrative purposes only and may differ from the actual product Package Contents Main unit x 1 AC power adapter x 1 RJ 45 LAN cable x 1 s Stand kit x 1 Antenna x 3 4 Chapter 1 Meet Your Synology Router Synology Router at a Glance tni b ni tai Sa 13 14 15 16 No Article Name Location Description 1 Antenna Base Install the included antennas here 2 Power Button Press to power on off the Synology Router 3 Power Port Rear Panel Connect the AC power adapter here 4 WAN Port Connect a network cable from the ISP modem into this port to establish WAN connection 5 LAN Port Connect network cables into these ports to establish LAN connection 6 RESET Button Bottom Panel Press and hold for four seconds Soft Reset or for ten seconds Hard Reset For more information see Reset Synology Router 7 STATUS Indicator Displays the status of the system 8 2 4G Wi Fi Indicator Displays the status of 2 4G Wi Fi connection 9
17. Below is the suggested usage Clients have to connect to the Synology Router at the LAN port with a network cable for Internet access Note 1 Under this mode your Synology Router must be within the range of the Wi Fi source e g a Wi Fi router If not the received Wi Fi signal may be weak and affect the connection quality 2 Wireless client devices cannot connect to the Synology Router to access the Internet 16 Chapter 3 Choose the Operation Mode Chapter Set up Your Wi Fi Connection This chapter introduces how to create Wi Fi networks hosted by your Synology Router Two types of Wi Fi networks can be created 2 4GHz and 5GHz e 2 4GHz A 2 4GHz Wi Fi network is used by most wireless devices and tends to have broader signal coverage than a 5GHz Wi Fi network However signal interference is likely to occur because most wireless devices rely on this wireless frequency for connection e 5GHz Many wireless devices do not rely on this wireless frequency and signal interference is less likely to occur Besides a 5GHz Wi Fi network has narrower signal coverage than a 2 4GHz Wi Fi network and its signal strength may weaken due to nearby obstacles Create Wi Fi Networks 2 4GHz amp 5GHz To create a Wi Fi network please follow the steps below 1 Make sure your Synology Router is powered on and well connected to the Internet 2 Make sure the Wi Fi button is ON on your Synology Router 3 Goto Network Center g
18. ELS LIU 23 Resel Oviooo ROU NE RN e A E EEE NER s 24 Register Synology Account EEEE EEEE 24 Chapter 8 Manage Internet Connection internet Connection TYyDeS ee ee ace eae Bea 25 IN SSS 0 25 Wokewnneecte DDNO ee ee 25 n sg ences cence eet ae ete eee ae ep ee 26 mio gu A Na SSS 26 BOE TC Ns a a ee tcp T E 26 VOTE 26 Chapter 9 Manage Local Network Connection SeLUD RO 27 Serup DAC F SENI SS COC 27 Serup SIA GRO LGS eo etanol ce ICI LEID ELEME ELO eee eee MC mE LEE 27 Chapter 10 Manage External Devices and Privileges Install amp Manage USB SD SIOFdpge eccrine ee tete ui aea ted HM EUMDEM LA LUC DAE 28 Deine Usen Folder Privilege S estt ee Ton OnE et ene i A a ent i Or NE MERE UM EUMD PUMA PN 28 Install amp Manage Network Printers 28 Install amp Manage 3G 4G DongleS RR RR Ie 28 Chapter 11 Discover SRM Packages Ne 29 Downibad sa 29 ER 29 I eta erecta te te eden ate cette ea teeter een eee ete ea 29 RE 29 Chapter 12 Discover Synology Mobile Applications So 30 Other Synology Mobile Applications eroe rmt bey ebbe eric technisch cde td 30 Chapter 13 Diagnosis Tools Check Connection SIE IS e ww 31 Cheek INU NC ec SS SS 31 Diagnose With FING trench RE m 31 Diagnose WiN Er eio U S NNI 31 FINE Ml Ee eal er re UPP OE 0 em ne Mee Seer MME et LLL M I EDDIE MEL e 31 Chapter 14 FAQ SRM 6 c o PN RC RR 32 NEIOTI me I COC 33 WE 35 Appendix A Specifications Appendix
19. FORMATION REVENUE PROFIT OR BUSINESS ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SOFTWARE OR OTHERWISE UNDER OR IN CONNECTION WITH THIS EULA OR THE SOFTWARE WHETHER BASED ON CONTRACT TORT INCLUDING NEGLIGENCE STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Section 13 Limitation of Liability SYNOLOGY S AND ITS SUPPLIERS LIABILITY ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SOFTWARE OR OTHERWISE UNDER OR IN CONNECTION WITH THIS EULA OR THE SOFTWARE IS LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES YOU MAY INCUR AND WHETHER BASED ON CONTRACT TORT INCLUDING NEGLIGENCE STRICT LIABILITY OR OTHER THEORY The foregoing disclaimer of warranties disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicable law The laws of some states jurisdictions do not allow the exclusion of implied warranties or the exclusion or limitation of certain damages To the extent that those laws apply to this EULA the exclusions and limitations set forth above may not apply to you Section 14 Export Restrictions You acknowledge that the Software is subject to U S export restrictions You agree to comply with all applicable laws and regulations that apply to the Software including without limitation the U S Export Administration Regulations Section 15
20. ICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES SO THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER Section 3 Limitations of Liability 3 1 Force Majeure Synology will not be liable for or be considered to be in breach of or default under this Warranty on account of any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its reasonable control including without limitation any act or failure to act by Customer 3 2 Disclaimer of Certain Damages IN NO EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST OF COVER OR FOR ANY INCIDENTAL INDIRECT SPECIAL PUNITIVE CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER INCLUDING BUT NOT LIMITED TO LOSS OF DATA INFORMATION REVENUE PROFIT OR BUSINESS ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY WHETHER BASED ON CONTRACT TORT INCLUDING NEGLIGENCE STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES 3 3 Limitation of Liability SYNOLOGY S AND ITS SUPPLIERS LIABILITY ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT REGARDLESS OF THE AMOUNT
21. OF DAMAGES CUSTOMER MAY INCUR AND WHETHER BASED ON CONTRACT TORT INCLUDING NEGLIGENCE STRICT LIABILITY OR OTHER THEORY The foregoing disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicable law The laws of some states jurisdictions do not allow exclusion or limitation of certain damages To the extent that those laws apply to the Product the exclusions and limitations set forth above may not apply to Customer Section 4 Miscellaneous 4 1 Proprietary Rights The Product and any accompanying Software and documentation provided with the Product include proprietary and intellectual property rights of Synology and its third party suppliers and licensors Synology retains and reserves all right title and interest in the intellectual property rights of the Product and no title to or ownership of any intellectual property rights in or to the Product any accompanying Software or documentation and any other goods provided under this Warranty is transferred to Customer under this Warranty Customer will a comply with the terms and conditions of the Synology end user license agreement accompanying any Software furnished by Synology or an authorized Synology distributor or reseller and b not attempt to reverse engineer any Product or component thereof or accompanying Software or otherwise misappropriate circumvent or violate any of Synology s intellectual property rights 4 2 Ass
22. Operation Modes Wireless AP Access Point Wireless Client e 64 128 bit WEP WPS support Wireless Security e WPA2 Personal WPA WPA2 Personal WPA2 Enterprise WPA WPA2 Enterprise Antennas 3T3R Omni directional high gain dipole 2 4GHz 5GHz l e Power WPS Wi Fi On Off Buttons amp Switches Reset USB SD Eject e English Deutsch Francais Italiano Espa ol Dansk Norsk Svensk Language Localization Nederlands Pyccxun Polski Magyar Portugu s do Brasil Portugu s Europeu T rk e Cesky HASH StS Ol Beecher ifo Line voltage 100V to 240V AC e Frequency 50 60Hz Environment Requirements e Operating Temperature 40 to 104 F 5 to 40 C e Storage Temperature 5 to 140 F 20 to 60 C Relative Humidity 596 to 9596 RH Note Model specifications are subject to change without notice Please refer to www synology com for the latest information 37 Appendix A Specifications LED Indicator Table LED Indicator Color Status Description Static Powered on Green Blinking Booting up STATUS Static Restoring settings Soft Reset Orange Blinking Restoring to factory default Hard Reset Off Powered off Static Wi Fi on Wi Fi Green Blinkin Wi Fi active 2 4G amp 5G Off No Wi Fi Static Network connected Green WAN Blinking Network active Off No network Static Gigabit connection Green Bli
23. RX1211 RX1211RP RX4 DX1211 DX510 DX5 VS360HD VS240HD DDR2 DDR3 RAM Module 1GB 2GB and ECC RAM Module 2GB 3 Category lll Product means Synology product models that apply with the following requirements all DS NAS models without the XS XS suffix and with 5 and more drive bays in or after 12 series all RS NAS models without the XS XS suffix in or after 12 series and all DX RX expansion units with 4 or 5 drive bays in or after 12 series 4 Category IV Product means all other Synology product models purchased by Customer after March 1 2008 5 Category V Product means all other Synology product models purchased by Customer before February 29 2008 b Refurbished Product means all Synology products which have been refurbished and sold directly by Synology through Online Store not including those sold by an authorized Synology distributor or reseller c Customer means the original person or entity purchasing the Product from Synology or an authorized Synology distributor or reseller d Online Store means an online shop operated by Synology or Synology s affiliate e Product means a New Product or a Refurbished Product and any hardware incorporated into the Product by Synology and any accompanying documentation f Software means the Synology proprietary software that accompanies the Product when purchased by Customer is downloaded by Customer at the Web Site or is pre installed on the Product by Synology
24. Router to the ISP for successful registration To do so please go to Network Center gt Internet gt Connection gt ISP settings VPN Settings A VPN Virtual Private Network helps you securely access resources on your private network from the Internet To use your Synology Router as a VPN client please go to Network Center Internet Connection to modify the VPN settings Note Synology Router can only connect to OpenVPN servers which support tun style tunnels on Layer 3 IPv6 Settings To help your Synology Router acquire an IPv6 address please go to Network Center gt Internet gt Connection gt IPv6 setup QuickConnect amp DDNS QuickConnect QuickConnect is a connection technology developed by Synology that helps you effortlessly access your Synology Router from everywhere only with your personal QuickConnect ID Enter the URL as below in a web browser to access your Synology Router via QuickConnect e quickconnect to QuickConnect ID Example quickconnect to synologist For more information about the QuickConnect service please refer to this white paper DDNS DDNS Dynamic Domain Name Service matches the hostname and the IP address of your Synology Router for quick access If you do not have a hostname register one from Synology or other DDNS providers To find your Synology Router with its DDNS hostname e g john synology me please enter the registered hostname in the web browser 25 Chap
25. any dispute controversy or claim described in this section shall be finally resolved by arbitration conducted by three neutral arbitrators in accordance with the procedures of the R O C Arbitration Law and related enforcement rules The arbitration shall take place in Taipei Taiwan R O C and the arbitration proceedings shall be conducted in English or if both parties so agree in Mandarin Chinese The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this Warranty relating to Synology s intellectual property rights 4 6 X Attorneys Fees In any arbitration mediation or other legal action or proceeding to enforce rights or remedies under this Warranty the prevailing party will be entitled to recover in addition to any other relief to which it may be entitled costs and reasonable attorneys fees 4 7 Export Restrictions You acknowledge that the Product may be subject to U S export restrictions You will comply with all applicable laws and regulations that apply to the Product including without limitation the U S Export Administration Regulations 4 8 Severability If any provision of this Warranty is held by a court of competent juris
26. ault settings all user data stored on the external storages will be erased and the entire system will be restored to default settings Please refer to SRM Help for more information 23 Chapter 7 Update and Restore Your Synology Router Reset Synology Router If you forgot the administrator Wi Fi password or the Synology Router becomes unreachable you can fix the situations by pressing the RESET button on the bottom shell 1 Use a pencil or ball pen to press and hold the RESET button 2 Press and hold the RESET button for four or ten seconds For four seconds Soft Reset The system will reset passwords of the admin and the administrator with equal privileges but other users credentials will remain unchanged The system will also reset the following settings firewall DHCP services Wi Fi Parental Control and Traffic Control and start the SRM Setup Wizard Note During Soft Reset the LED indicators behave as below 1 The STATUS LED turns static orange and the other LEDs become inactive for up to 30 seconds until the reset is complete 2 The STATUS LED turns green Soft Reset is complete and the other LEDs become active and behave as stated in the LED Indicator Table e For ten seconds Hard Reset The system will be reset to the factory default The data stored in the external storages will remain intact Note During Hard Reset the LED indicators behave as below 1 The STATUS LED turns blinking oran
27. chnician for help For product available in the USA Canada market only channel 1 11 can be operated Selection of other channels is not possible When suing IEEE 802 11a wireless LAN this product is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range The FCC requires this product to be used indoors for the frequency range of 5 15 to 5 25GHz to reduce the potential for harmful interference to co channel mobile satellite systems High power radar is allocated as the primary user of the 5 25 to 5 35GHz and 5 65 to 5 85GHz bands These radar stations can cause interference with and or damage to this device This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation of the device FCC RF Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20 cm between the radiator amp your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter NCC Ei
28. diction to be invalid illegal or unenforceable the remainder of this Warranty will remain in full force and effect 4 9 Entire Agreement This Warranty constitutes the entire agreement and supersedes any and all prior agreements between Synology and Customer related to the subject matter hereof No amendment modification or waiver of any of the provisions of this Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby
29. ernet connection type e PPPoE Choose this option if you have obtained PPPoE credentials from the ISP e Manual IP Choose this option if you have obtained an available IP address for use Auto IP Choose this option if you rely on an ISP modem for automatic IP assignment Set up Your Internet Connection Ge Internet Connection ET 8 The wizard will continue to set up your Synology Router and it may take up to three minutes to complete the setup Setting up Synology Router Your Synology Router will be ready in 3 minutes Please do not shut down the system during the setup 13 Chapter 2 Set up Your Synology Router 9 After the setup is complete click Launch Synology Router to enjoy SRM and its various features Congratulations Synology Router setup is now complete Launch Synology Router La Synology Note 1 Above is a general demonstration of the SRM setup steps The steps and available options may somewhat vary depending on your device type e g PC or wireless device access type LAN WAN or Wireless LAN and chosen operation mode Wireless Router or Wireless AP If the setup is completed with a wireless device remember to download DS router for anywhere management of your Synology Router To know more about this mobile application see DS router 14 Chapter 2 Set up Your Synology Router Chapter Choose the Operation Mode This chapter introduces the three wireles
30. es with too many failed login attempts Such IP addresses will be identified as a source of potential malicious attacks that try to find out the password To enable auto block please go to Network Center gt Security gt Auto Block Create Certificates Creating a certificate from your Synology Router is equal to issuing a certified ID If you import the certificate a crt file to another device e g your mobile phone your Synology Router can identify and communicate with the device via a secured connection e g HTTPS or SSL You can also import a certificate from a certificate authority so that your Synology Router can access another server To create certificates please go to Network Center gt Security gt Certificate Use More Security Measures More security measures are available to fine tune SRM security policies at Network Center gt Security gt Security There you can set up a logout timer help your browser skip IP checking and do much more You are also recommended to use Security Advisor an SRM security application that scans your SRM settings and Synology Router Security Advisor will check your settings and recommend changes that help keep your Synology Router safe 22 Chapter 6 Enhance Connection Security Update and Restore Your Synology Router This chapter introduces how to update SRM and its packages back up restore SRM and reset SRM to its default settings Update SRM and Packages Synolog
31. ety of your rights with respect to the Software Synology reserves all rights not expressly granted to you in this EULA Without limiting the foregoing you shall not authorize or permit any third party to a use the Software for any purpose other than that in connection with the Product b license distribute lease rent lend transfer assign or otherwise dispose of the Software c reverse engineer decompile disassemble or attempt to discover the source code of or any trade secrets related to the Software except and only to the extent that such conduct is expressly permitted by applicable law notwithstanding this limitation d adapt modify alter translate or create any derivative works of the Software e remove alter or obscure any copyright notice or other proprietary rights notice on the Software or Product or f circumvent or attempt to circumvent any methods employed by Synology to control access to the components features or functions of the Product or Software Subject to the limitations specified in this Section 5 you are not prohibited from providing any services hosted by Synology Product to any third party for commercial purpose Section 6 Open Source The Software may contain components licensed to Synology under the GNU General Public License GPL Components currently available at http www gnu org licenses gpl html The terms of the GPL will control solely with respect to the GPL Components to the extent
32. ge and the other LEDs become inactive for up to four minutes until the reset is complete 2 The STATUS LED turns green Hard Reset is complete and the other LEDs become active and behave as stated in the LED Indicator Table Register Synology Account Synology Account is a service integrated platform that allows you to register and manage the personal account With your personal Synology Account you can enjoy various services from Synology and subscribe to Synology eNews to know about important software updates and promotional events in your local area To register access your Synology Account please go to SRM Synology Account or go to Synology s official website 24 Chapter 7 Update and Restore Your Synology Router Chapter Manage Internet Connection This chapter introduces various features for easy and safe access to the Internet Internet Connection Types At Network Center gt Internet gt Connection you can choose how to connect your Synology Router to the Internet Auto Choose this option if you rely on an ISP modem for automatic IP assignment e PPPoE Choose this option if you have obtained PPPoE credentials from the ISP e Manual Choose this option if you have obtained an available IP address for use ISP VPN IPv6 Settings You can manage the following three Internet related settings of your Synology Router ISP Settings This function allows you to send the MAC address of your Synology
33. ignment Customer will not assign any of its rights under this Warranty directly by operation of law or otherwise without the prior written consent of Synology 4 3 No Additional Terms Except as expressly permitted by this Warranty neither party will be bound by and each party specifically objects to any term condition or other provision that conflicts with the provisions of this Warranty that is made by the other party in any purchase order receipt acceptance confirmation correspondence or otherwise unless each party specifically agrees to such provision in writing Further if this Warranty conflicts with any terms or conditions of any other agreement entered into by the parties with respect to the Product this Warranty will prevail unless the other agreement specifically references the sections of this Warranty that it supersedes 4 4 Applicable Law Unless expressly prohibited by local law this Warranty is governed by the laws of the State of Washington U S A without regard to any conflict of law principles to the contrary The 1980 U N Convention on Contracts for the International Sale of Goods or any successor thereto does not apply 4 5 Dispute Resolution Any dispute controversy or claim arising out of or relating to this Warranty the Product or services provided by Synology with respect to the Product or the relationship between Customers residing within the United States and Synology will be resolved exclusively and
34. ivilege to shared folders Install amp Manage Network Printers Your Synology Router can become a printer server allowing you to print out documents such as photos and articles over the network You can also set up Google Cloud Print to print out needed documents from everywhere To install a network printer please attach it to the USB slot To manage a network printer connected to your Synology Router please go to Storage amp Printer gt Printer Note Please refer to the compatibility list for approved network printers Install amp Manage 3G 4G Dongles With a 3G 4G dongle your Synology Router can still provide Internet access to client devices via a 3G 4G network The dongle can transform your Synology Router into a Wi Fi hotspot To install a 3G 4G dongle to your Synology Router please attach it to the USB slot The installed dongle will be right available If not please check modify the settings To manage the dongle settings please go to Network Center gt Internet gt 3G amp 4G Note Please refer to the compatibility list for approved 3G 4G dongles 28 Chapter 10 Manage External Devices and Privileges Discover SRM Packages This chapter introduces various Synology developed packages to go with your Synology Router The featured packages are all available via Package Center or Synology Download Center DNS Server Domain Name System DNS helps users find Internet applications compute
35. ks Synology VPN Server currently supports PPTP OpenVPN and L2TP IPSec 29 Chapter 11 Discover SRM Packages Chapter Discover Synology Mobile Applications This chapter introduces useful Synology mobile applications to go with your Synology Router DS router DS router is designed as your Personal Network Control Center on your Android iOS device From the initial setup of your Synology Router to applying parental control settings to protect your children from inappropriate websites monitoring network usage by device application or even fine tuning your network s firewall settings DS router makes network management truly easy intuitive and mobile Install DS router You can download DS router by clicking the operating system name or scanning the QR code po Androids ios Other Synology Mobile Applications Synology presents two mobile applications DS file and DS download to help you manage File Station and Download Station on your Synology Router DS file DS file is ideal to manage files stored on your Synology Router upload or download between your Router and your wireless device or do basic editing tasks Besides file management DS file is also a useful tool to do anything from browsing pictures watching videos or checking work documents when you are on the go DS file is available for Android iOS Windows Phone DS download DS download allows you to access Download Station remotely from your wire
36. l be unanimously applied to all client devices under the Custom web filter Schedule After adding devices under Parental Control you can schedule their Internet access time by hour and by day What s more you can apply the web filters to specific client devices to allow disallow them access to the predefined categories of websites domains To schedule the users Internet access go to Network Center gt Parental Control gt Schedule 19 Chapter 5 Manage Client Devices Apply Traffic Control Traffic Control allows you to regulate client devices individual network bandwidth Several control mechanisms are offered to suit your needs Banned The banned devices can only access resource in the same local network Beamforming Beamforming enhances the Wi Fi signal for client devices with poor signal strength High Low Priority Given limited network bandwidth the high low priority devices will be the first last to satisfy their basic network bandwidth on the LAN Wireless LAN and the Internet Custom Speed You can specify the upper and lower limits of upload download traffic for client devices For finer management you can also regulate network usage of specific applications e g SSL or YouTube running on certain devices To regulate network usage for client devices applications please go to Network Center Traffic Control Note 1 To enhance Wi Fi signal for client devices please make sure the device
37. lements installs or uses any correction modification enhancement improvement or other update made available by any third party The warranty set forth in Section 2 1 will terminate upon Customer s sale or transfer of the Product to a third party 2 1 Disclaimer of Warranties THE WARRANTIES OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR AND CUSTOMER HEREBY WAIVES RELEASES AND DISCLAIMS ALL OTHER WARRANTIES OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY EXPRESS OR IMPLIED ARISING BY LAW OR OTHERWISE WITH RESPECT TO THE PRODUCT ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY INCLUDING BUT NOT LIMITED TO ANY A IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE B IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE COURSE OF DEALING OR USAGE OF TRADE C CLAIM OF INFRINGEMENT OR MISAPPROPRIATION OR D CLAIM IN TORT WHETHER BASED ON NEGLIGENCE STRICT LIABILITY PRODUCT LIABILITY OR OTHER THEORY SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE PRODUCT SOME STATES JURISD
38. less devices You can easily find content online with the keyword search or simply by browsing your favorite websites With a simple tap you ll start the downloading directly to the storage of your Synology Router You can also view and manage your downloads as well as manage basic settings such as transfer speed limits right from the app DS download is available for Android iOS Windows Phone 30 Chapter 12 Discover Synology Mobile Applications 31 Diagnosis Tools This chapter introduces the features on your Synology Router to diagnose system and connection problems Check Connection Status To grasp its current status and pin down the possible causes of a down connection you need a quick well rounded checkup on the wired and Wi Fi connections at Network Center gt Status There you can also find the real time network CPU memory usage and device status For a detailed traffic log up to one month long of devices and applications please go to Network Center gt Traffic Control gt Monitor Check Notifications The Synology Router sends instant notifications to have you informed of system connection errors via various media e g SRM desktop SMS and email You can quickly zero in on the errors and find remedies To tailor make the notification service please go to Network Center gt Notification Diagnose with Ping Ping Packet Internet Groper is a utility used to diagnose throttling connections Ping works by
39. logy Synology Router RT1900ac User s Guide Table of Contents Chapter 1 Meet Your Synology Router 0 B 4 SynaolooyFRouterataselance ww 5 Salety ino TUCO S oan ae ete ce ete ee eee eee tte 6 Chapter 2 Set up Your Synology Router Voici PARAR Hs REP 7 Position Your Synology OU 8 Stant up Your Synology ROUTE oso ertet er rT EE te 9 Connect to Your Synology Router 10 Set up Synology Router Manager SRM 11 Chapter 3 Choose the Operation Mode The Wireless Fe we 15 The Wireless AP Access Point 15 The Wireless le 0 en 16 Chapter 4 Set up Your Wi Fi Connection Create Wi Fi Networks 2 4GHz amp 95GHZ ttti titt 17 Create Guest Wi Fi Networks 2 4GHZ 8 5GHZz see ee e ee ezette 17 Create WPS Networks 2 4GHz 8 5GHZz ttt ttti ttti tcitttttttcn 18 Chapter 5 Manage Client Devices Montor DSS 19 PSO Parental CONTO tre ea nee eae 19 APY TC ONO 0 OO 0G ote ee ea 20 APPIN Wake Url Mi ate each Pl em call aac anata staan 20 Chapter 6 Enhance Connection Security Secure Your Connections 21 Create Frowall Raes usa nn nnn utei a PERE CIOS CI DEAD D ERI LIU TEs ate LS enel DM OTe Ren 22 FE FUR PUI BlOG ARN ERROR RR cence ces center RR RECTE 22 Creale Cerine IES NR Te 22 Use More Security MeasUreSs ka aditus tcc er REL t rdi Ea tu E 22 Chapter 7 Update and Restore Your Synology Router Update SRM and Package S NN RR 23 Back up and Restore SRM ante LEM LL LEE LM
40. n Chinese The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction You understand that in the absence of this provision you would have had a right to litigate any such dispute controversy or claim in a court including the right to litigate claims on a class wide or class action basis and you expressly and knowingly waives those rights and agrees to resolve any disputes through binding arbitration in accordance with the provisions of this Section 18 Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this EULA relating to Synology s intellectual property rights Section 19 Attorneys Fees In any arbitration mediation or other legal action or proceeding to enforce rights or remedies under this EULA the prevailing party will be entitled to recover in addition to any other relief to which it may be entitled costs and reasonable attorneys fees Section 20 Severability If any provision of this EULA is held by a court of competent jurisdiction to be invalid illegal or unenforceable the remainder of this EULA will remain in full force and effect Section 21 Entire Agreement This EULA sets forth the entire agreement of Synology and you with respect to the Software and the subject matter hereof
41. n see if the devices in the DMZ can be accessed from the Internet As a specialized form of port forwarding DMZ helps you find out whether the problem lies in port forwarding itself f firewall is enabled on the router suspend the firewall function for a while Contact the ISP to know if the service port is blocked for any reason Why can t I find my router via router synology com You can only access your router via router synology com when the enquiring device is in the router s local network Make sure the enquiring device e g your PC and the router are well connected to each other via network cables or Wi Fi connection e Re connect your PC to the original port or anothe port on the router in case of poor contact between the network cable and the port socket e Simplify the network configuration by connecting your router and the PC directly without hubs switches in between and try again Why do have abnormal incoming outgoing traffic Goto Network Center Traffic Control Monitor and select Enable traffic statistics and Enable application detection to check which device application overuses network bandwidth Locate the device application in question and disconnect stop it Goto Security Advisor and perform system scan to see if there is any malware overusing the network bandwidth Does the router have SPI firewall Yes In SRM the SPI firewall is always enabled by default so no related management o
42. nking Network active LAN Static 10 100 Mbps connection 1 4 Orange Blinking Network active Off No network Static Storage detected Green Blinking Copying data USB SD Static Ready for ejection Orange Blinking Ejecting storages Off No storage Appendix Note Model specifications are subject to change without notice Please refer to www synology com for the latest information The USB SD LED does not reflect the status of the 3G 4G dongle or printer attached to your Synology Router 38 Appendix B LED Indicator Table Radio Frequency Specifications 802 11 abgn and 802 11ac up to 80MHz Bandwidth Support beamforming and TPC Function and MIMO 3 3 Frequency and output power details for maximum EIRP Frequency Range 2412MHz 2472MHz 50170MH 5240MHz 5260MH 5320MHz 9900MHz 700MHz Channel Number 802 11b g 13 channels 802 11n 20M 13 channels 802 11n 40M 9 channels 802 11a 8 channels 802 11n 20M 8 channels 802 11n 40M 2 channels 802 11ac 1 channel 802 11a 4 channels 802 11n 20M 4 channels 802 11n 40M 2 channels 802 11ac 1 channel 802 11a 11 channels 802 11n 20M 11 channels 802 11n 40M 5 channels 802 11ac 1 channel Transmit Power EIRP 802 11b 19 03 dBm 802 119 19 03 dBm 802 11n 20M 17 90 dBm 802 11n 40M 19 20 dBm 802 11a 22 46 dBm 802 11n_20M 19 63 dBm 802 11n_40M 22 73 dBm 802 11ac 22 73 dBm 802 11a 21 86 dBm 802 11n 20M 19 63 dBm 802
43. ntact any authorized Synology distributor or reseller or Synology Support to obtain assistance in obtaining an RMA and must provide proof of purchase and product serial number when asking for such assistance For warranty claims Customer must return the complete Product to Synology in accordance with this Section 2 3 to be eligible for coverage under this Warranty Any Product returned without an RMA number or any Product that has been disassembled except under the direction of Synology will be refused and returned to Customer at Customer s expense Any Product that has been assigned a RMA number must be returned in the same condition as it was received from Synology to the address designated by Synology freight pre paid in packaging sufficient to protect the contents thereof and with the RMA number prominently displayed on the outside of the box Customer is responsible for insurance and risk of loss with respect to returned items until they are properly received by Synology A Product issued a RMA number must be returned within fifteen 15 days after issuance of the applicable RMA number 2 4 Replacement by Synology If Synology elects to replace any Product under this Warranty set forth in Section 2 1 then Synology will ship a replacement Product at Synology s expense via the shipping method selected by Synology after receipt of the nonconforming Product returned in accordance with Section 2 3 and validation by Synology that the Produc
44. nty does not apply to any noncompliance resulting from any w use reproduction distribution or disclosure not in accordance with this EULA x any customization modification or other alteration of the Software by anyone other than Synology y combination of the Software with any product services or other items provided by anyone other than Synology or z your failure to comply with this EULA Section 10 Support During the period specified in the Section 9 Synology will make available to you the support services Following the expiration of the applicable period support for Software may be available from Synology upon written request Section 11 Disclaimer of Warranties EXCEPT AS EXPRESSLY SET FORTH ABOVE THE SOFTWARE IS PROVIDED AS IS AND WITH ALL FAULTS SYNOLOGY AND ITS SUPPLIERS HEREBY DISCLAIM ALL OTHER WARRANTIES EXPRESS IMPLIED OR STATUTORY ARISING BY LAW OR OTHERWISE INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR USE TITLE AND NONINFRINGEMENT WITH REGARD TO THE SOFTWARE WITHOUT LIMITING THE FOREGOING SYNOLOGY DOES NOT WARRANT THAT THE SOFTWARE WILL BE FREE OF BUGS ERRORS VIRUSES OR OTHER DEFECTS Section 12 Disclaimer of Certain Damages N NO EVENT WILL SYNOLOGY OR ITS LICENSORS BE LIABLE FOR ANY INCIDENTAL INDIRECT SPECIAL PUNITIVE CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER INCLUDING BUT NOT LIMITED TO LOSS OF DATA IN
45. o reset the Wi Fi SSID and its password For more information please see Reset Synology Router Why did my Wi Fi SSID disappear Check if the Wi Fi network is enabled at Network Center gt Wireless gt Wi Fi and if the Wi Fi switch is set ON on the Synology Router e Check if the SSID status is Show at Network Center gt Wireless gt Wi Fi Then disable the Wi Fi network and enable it again Why can t my device connect to the Synology Router wirelessly e Check if the Wi Fi button on your router is set ON the Wi Fi feature is enabled in SRM and the antennas are well installed e Check if the device is too far away from the router or if there is any obstacle electrical signal source that may interrupt the Wi Fi connection Check if your wireless device is connected to the Wi Fi network hosted by the router If the device is not in the router s local network you cannot access SRM via router synology com or its local IP address Move your wireless device closer to the router and reconnect again Why can t my wireless devices communicate with each other though they are in the same Wi Fi network AP isolation may have been enabled at Network Center gt Wireless gt Wi Fi gt Advanced options AP isolation prevents wireless client devices that join the same Wi Fi network 2 4GHz or 5GHz from communicating with each other Why is the Wi Fi signal weak and how can I improve it Weak Wi Fi signal may come from
46. ology Router Chapter 9 Manage Local Network Connection Chapter Manage External Devices and Privileges Install amp Manage USB SD Storage With a USB SD storage your Synology Router can turn into a storage device for personal data and multimedia files To install external USB SD storage to your Synology Router please attach the storage to the corresponding slot At Storage amp Printer gt Storage you can find out the total available external storage e g USB drives amp SD cards on your Synology Router There you can also format and manage the storage to suit your needs Note 1 Please refer to the compatibility list for approved USB SD storage 2 Some system services and packages may create temporary files on USB SD storage devices To safely eject the USB SD storage for system stability and prevent accidental data loss press the Eject button on your Synology Router or eject the storage at Storage amp Printer gt Storage Define User Folder Privileges After external storage is established on your Synology Router you can create shared folders for public use e g public and home folders for individual users To create shared folders please go to Storage amp Printer gt Privileges gt Shared Folder There you can also set users access privileges to the folder To create users please go to Storage amp Printer gt Privileges gt User There you can also set the user s access pr
47. ork devices within your local network To find a list of DHCP clients and their network configurations e g MAC and IP addresses please go to Network Center Local Network DHCP Clients To reserve the assigned IP addresses for the clients please go to Network Center Local Network DHCP Reservation Note Your Synology Router can assign both IPv4 and IPv6 IP addresses To assign IPv6 IP addresses to DHCP clients please enable the IPv6 function at Network Center gt Internet gt Connection first Set up Static Routes A static route is a routing path manually configured to pass data to and from a specific destination service device The static route does not automatically change with the network configuration and its routing information is not exchanged between other routers Setting up static routes can benefit you in the following scenarios e When the network e g a home local network is small and may not grow fast into a complex network e When you do not wish to share routing information e g IP addresses and network configuration with other routers for security reasons To set up static routes please go to Network Center gt Local Network gt Static Route Note 1 We advise you not to use static routes when the network is large and complex because maintaining static routes in this environment can be time consuming 2 You can set up IPv6 static routes after enabling the IPv6 function on your Syn
48. pter 14 FAQ Network Why can t access the Internet Make sure your wireless device is not banned under Traffic Control Make sure your device s Internet access is not scheduled to be unavailable under Parental Control Goto Network Center gt Status gt Internet Connection and check if the status is Connected Why can t connect to certain sites or send receive emails when connecting through my router If your device has been added to Parental Control check its level of protection and if the websites in question have been added to the Custom web filter Why is the upload download traffic slow e f Traffic Control is enabled network speed promotion will be disabled and general transmission speed may be lower To disable Traffic Control please go to Network Center Traffic Control Advanced Settings for management Check if your device s custom speed settings have been modified Please go to Network Center gt Traffic Control General Custom speed for checkup e f you have created a large number of firewall or port forwarding rules your Wi Fi transmission may become slower To remove firewall rules please go to Network Center Security Firewall To remove port forwarding rules please go to Network Center gt Internet gt Port Forwarding What can do if port forwarding doesn t work properly Goto Network Center gt Internet gt DMZ enable DMZ and specify the DMZ host IP address The
49. ptions are provided 33 Chapter 14 FAQ 34 Can the VPN Server package work on my router if use IPv6 connection If the router provides IPv6 connection you can only use VPN Server as an OpenVPN server The other types of VPN i e PPTP and L2TP IPSec are not supported under an IPv6 environment What can I do if can t connect to the router via VPN connection Make sure you enable the VPN pass through function and select the corresponding options of the VPN protocols PPTP L2TP IPSec that you use Why does a message keeps popping up telling me do not have a valid certificate when visit some HTTPS websites When you visit an HTTPS website the website will continuously send a request to SRM for a valid certificate If the website or some of its elements is in the block list SRM cannot answer the request with a valid certificate and the message will keep popping up To work around this issue due to the HSTS concerns you can continue to visit the website or add the website to the allow list at Network Center Parental Control Web filter Edit Allow List so that the message will not pop up again Chapter 14 FAQ Wi Fi What can I do if I forgot the Wi Fi SSID and its password As the administrator log in to SRM via wired connection and go to Network Center gt Wireless gt Wi Fi to find out the Wi Fi SSID and password f you forgot the administrator s login credentials you may perform Soft Reset t
50. rs or other network devices by translating domain names into IP addresses With DNS Server your Synology Router can host multiple zones as well as provide name and IP address resolution services Download Station Download Station is a web based download application which allows you to search and download files from the Internet through BitTorrent BT FTP HTTP NZB Thunder FlashGet QQDL and eMule and subscribe to RSS feeds to keep you updated on the most popular or latest BT It offers the auto unzip service to help you extract compressed files to your Synology Router whenever files are downloaded Media Server Media Server provides a multimedia service for you to browse and play the multimedia contents on the Synology Router via DLNA UPnP home devices With Media Server you can easily connect those DLNA certified devices such as smart TV sets and stereo systems to your home network and stream multimedia files stored on your Synology Router to the devices to enjoy music photos and videos Note Please refer to the compatibility list for approved DLNA devices RADIUS Server Remote Authentication Dial In User Service RADIUS is a networking protocol that provides centralized authentication authorization and accounting for wired and wireless network access VPN Server VPN Server offers an easy VPN solution that turns your Synology Router into a VPN server providing a secure connection method for devices on remote networ
51. s Traceroute Find Technical Support If there remain problems unresolved you may go to Support Center or Synology s official website to seek help from Synology Technical Support Chapter 13 Diagnosis Tools Chapter Chapter FAQ SRM Operation Why can t log in to SRM Make sure you use the correct IP QuickConnect DDNS address Add the correct port number if you use the IP or QuickConnect address Make sure you use the correct username and password Check if the network connection between the router and the enquiring device works properly What can I do if forgot my SRM password As the administrator Perform Soft Reset to reset the administrator password As anon administrator user a Ask the administrator to select Allow non administrator users to reset forgotten passwords via email b The user should go to the SRM login page and click Forgot your password c Open the SRM issued email at the previously specified email address and continue to reset the password Why can t I update SRM successfully e Check if the update is newer than the current version running on the router e Check if you use a pat update file officially released by Synology What s the difference between Soft Reset and Hard Reset Please see Reset Synology Router How should I eject the USB SD storage from my router To safely eject the external storage please see Install amp Manage USB SD Storage 32 Cha
52. s have an 802 11ac profile to support beamforming 2 Beamforming can be applied to up to six client devices at once and High Low Priority can be applied to three devices at most You can also monitor the network usage history by device and by application To access the usage log please go to Network Center gt Traffic Control gt Monitor You can identify the source of usage anomalies such as malicious software websites or identify users that misuse network resource Regulatory measures on devices applications and usage logs together help you monitor the network traffic Apply Wake On LAN With Wake On LAN WOL you can remotely wake up the wired devices from shutdown The devices joined to the WOL service can be waken up via the MAC addresses or the connection list If you have a Synology NAS e g DiskStation or RackStation joined to the Synology Router s local network you can simply wake it up with the QuickConnect ID without using its MAC address or the connection list To use the WOL related service please go to Network Tools Wake on LAN Note 1 Please make sure the target device supports WOL 2 Under different operation modes your Synology Router has a varied range of devices that can be joined to the WOL service 20 Chapter 5 Manage Client Devices 21 Enhance Connection Security This chapter introduces various security features to protect your Synology Router and the client devices from po
53. s operation modes available to your Synology Router to suit your networking needs To find the operation modes please go to Network Center gt Administration gt Operation Modes The Wireless Router Under this mode your Synology Router works as a regular router that transfers data between two networks e g between a local network and the Internet and finds the optimal path for data delivery This mode also provides wireless connection to wireless devices for continuous access The Wireless Router mode is recommended in the scenarios below e When you need extra connection security e g firewall NAT and DMZ e When the connected client devices need wireless connection When you need to create subnets within the local network Below are the suggested usages If you have an ISP modem 1 Connect your Synology Router at the WAN port with a network cable to the ISP modem at the LAN port 2 Configure basic network settings Decide how your Synology Router obtains the IP address at Network Center Internet Connection Connection Type Decide whether your Synology Router assigns IP addresses to its clients at Network Center Local Network gt General gt DHCP Server 3 Configure advanced network settings at Network Center gt Internet or Local Network For setting details refer to the SRM help If you do not have an ISP modem 1 Connect your Synology Router at the WAN port to the Internet e g the Internet
54. t Wireless gt Wi Fi 4 Select Enable wireless radio under 5GHz 2 4GHz and continue the setup Click Advanced options to display more setup items 5 Use your wireless device to scan and join the Wi Fi network hosted by your Synology Router Create Guest Wi Fi Networks 2 4GHz amp 5GHz A guest Wi Fi network is typically time limited network from one hour to one week created by small and medium sized businesses for visitors non regular users The visitors can only access the guest network but not the host Wi Fi network to prevent unauthorized access to the host network To set up a guest Wi Fi network go to Network Center Wireless Guest Network for the setup 17 Chapter 4 Set up Your Wi Fi Connection Create WPS Networks 2 4GHz amp 5GHz WPS Wi Fi Protected Setup is a standard promoted by the Wi Fi Alliance to simplify Wi Fi security settings for users Though the setup is quick the WPS network may not be secure To keep the WPS network safe you can use a push button or a PIN code Three ways are available to quickly set up a Wi Fi network via WPS By push button 1 Go to Network Center gt Wireless gt WPS and select Enable WPS Alternatively press the WPS button on your Synology Router 2 Enable the WPS function on your wireless device Your wireless device and the Synology Router will be paired up By AP PIN code 1 Go to Network Center gt Wireless gt WPS gt Device PIN gt By AP PIN code and
55. t does not conform to the warranty In some countries Synology may at its own discretion apply the Synology Replacement Service to certain Products through which Synology will ship a replacement Product to Customer before its receipt of the nonconforming Product returned by Customer Synology Replacement Service 2 5 Support During the Warranty Period Synology will make available to Customer the support services Following the expiration of the applicable Warranty Period support for Products may be available from Synology upon written request 2 6 Exclusions The foregoing warranties and warranty obligations do not apply to any Product that a has been installed or used in a manner not specified or described in the Product specifications b has been repaired modified or altered by anyone other than Synology or its agent or designee c has been in any way misused abused or damaged d has been used with items not provided by Synology other than the hardware or software for which the Product is designed or e otherwise fails to conform to the Product specifications and such failure is attributable to causes not within or under Synology s control Further the foregoing warranties will be void if 1 Customer disassembles the Product except as authorized by Synology 2 Customer fails to implement any correction modification enhancement improvement or other update made available to Customer by Synology or 3 Customer imp
56. tential cyber threats and unwanted information leakage Secure Your Connections SRM can secure the Internet connection in the following ways HTTP and HTTPS HTTP is the unsecured common protocol for web browsers to communicate with web servers As the secured version of HTTP HTTPS protects your Synology Router and client devices from cyber threats and unauthorized access By default SRM provides HTTP and HTTPS connections You may change the HTTP HTTPS ports to avoid malicious attacks To change the HTTP HTTPS ports please go to Network Center gt Administration gt SRM Settings To access SRM via HTTP S connection please add the HTTP S port after the IP address e Synology Router IP Address 8001 8001 is the default HTTPS port Example 192 168 1 1 8001 HTTPS related Measures At Network Center Administration SRM Settings two other HTTPS related measures are available Automatically redirect HTTP connections to HTTPS All the Internet connections via HTTP will be switched to HTTPS to access SRM e Enable HSTS Only web browsers using HTTPS connection can access SRM while HTTP using browsers are denied access DoS Protection DoS Denial of Service attacks bombard a computer system with numerous requests exceeding the target s capability The attacked computer may miss important data service requests e g email messages from outside and suffer from limited Internet bandwidth and system resource To enable
57. ter 8 Manage Internet Connection DMZ A DMZ as a demilitarized zone is part of the network directly exposed to the Internet or other external untrusted networks All external access will be directed to the host device in the DMZ The DMZ host can directly connect to the Internet and is free from firewall limitations and protection It is useful to set up servers as the DMZ host To enable DMZ please go to Network Center gt Internet gt DMZ Note To connect to a host in the DMZ from an external network you need the host s external IP address retrieved by your Synology Router Port Forwarding Port forwarding redirects data flow between different ports and has the following advantages e t can improve performance for applications which might otherwise rely on a relay service t protects the ports for services client devices from direct exposure to cyber threats e t can offer open ports to resolve port conflicts between multiple services client devices To set up port forwarding rules please go to Network Center gt Internet gt Port Forwarding Port Triggering Port triggering requires you to set up one static port the outgoing trigger port and one dynamic port the incoming port for a service device in the local network for data transmission Once the data come out to an external host through the trigger port the incoming port is then triggered and opened to receive data from the host If no data come out
58. that this EULA conflicts with the requirements of the GPL with respect to your use of the GPL Components and in such event you agree to be bound by the GPL with respect to your use of such components Section 7 Audit Synology will have the right to audit your compliance with the terms of this EULA You agree to grant Synology a right to access to your facilities equipment books records and documents and to otherwise reasonably cooperate with Synology in order to facilitate any such audit by Synology or its agent authorized by Synology Section 8 Ownership The Software is a valuable property of Synology and its licensors protected by copyright and other intellectual property laws and treaties Synology or its licensors own all rights titles and interests in and to the Software including but not limited to copyright and any other intellectual property rights Section 9 Limited Warranty Synology provides a limited warrant that the Software will substantially conform to Synology s published specifications for the Software if any or otherwise set forth on the Website for a period required by your local law Synology will use commercially reasonable efforts to in Synology s sole discretion either correct any such nonconformity in the Software or replace any Software that fails to comply with the foregoing warranty provided that you give Synology written notice of such noncompliance within the warranty period The foregoing warra
59. the manner set forth below then upon verification of the noncompliance by Synology Synology will at Synology s option a use commercially reasonable efforts to repair the Product or b replace the noncomplying Product or part thereof upon return of the complete Product in accordance with Section 2 3 The foregoing sets forth Synology s entire liability and Customer s sole and exclusive remedy for any breach of warranty under Section 2 1 or any other defect or deficiency in the Product Customer will reasonably assist Synology to diagnose and validate any nonconformity with the Product The warranty set forth in Section 2 1 does not include 1 any warranty relating to the Software 2 physical installation or removal of the Product from Customer s site 3 visits to Customers site 4 labor necessary to effect repairs or replace defective parts other than during Synology s or its contracted service providers normal local business hours exclusive of weekends and service providers holidays 5 any work with any third party equipment or software 6 any warranty of the hard disk if installed by Customer or any other third party or 7 any warranty of compatibility with the hard disk 2 3 Return Any Product returned by Customer under Section 2 2 must be assigned a Return Merchandise Authorization RMA number by Synology before shipment and must be returned in accordance with Synology s then current RMA procedures Customer may co
60. the following reasons The router is too distant from the client devices The router s Wi Fi transmit power is not strong enough Go to Network Center gt Wireless gt Wi Fi gt Advanced options and change the Transmit power level Low Middle High here might be intervening barriers e g a large expanse of metal that can block Wi Fi signals 5GHz Wi Fi is more sensitive to such barriers than 2 4GHz as mentioned in Set up Your Wi Fi Connection Nearby devices e g microwaves wireless phones using the same frequency band may interfere with the router s 2 4GHz Wi Fi transmission To improve Wi Fi signal strength you may try the following solutions e Adjust the antennas to make them 45 degrees apart from each other as recommended in Install Antennas If the Wi Fi strength is not boosted you may try other angles to find out the best antenna placement Relocate your router to the center of the area where the client devices are placed or to a position where the router and the devices are within a visible distance without interfering barriers However the two locations may not always work and you may try other locations to find out the best router placement e fthere are radio transmitting devices near the router to avoid channel overlapping re assign their operation channels to channels 1 6 or 11 for devices using 2 4GHz Wi Fi to any non overlapping channels for devices using 5GHz Wi Fi 35 Chapter 14 FAQ
61. the incoming port turns off shutting down a possible opening for malicious attacks To set up port triggering rules please go to Network Center gt Internet gt Port Triggering IPv6 Tunneling IPv4 and IPv6 are two protocols not mutually compatible To help IPv6 devices communicate with each other over an IPv4 network via IPv6 tunneling you can wrap up IPv6 data within IPv4 packets so that IPv6 data can travel through an IPv4 network To enable IPv6 tunneling please go to Network Center Internet IPv6 Tunneling Note Your external IPv6 address may be automatically updated by the service provider However your Synology Router will not remove the old IPv6 address immediately 26 Chapter 8 Manage Internet Connection 27 Manage Local Network Connection The chapter introduces various features to efficiently manage the local network Set up an IPv6 Router By default your Synology Router works as an IPv4 router assigning IPv4 addresses to client devices It can also become a mixed IPv4 IPv6 router to assign IPv6 addresses To set up your Synology Router as an IPv6 router please go to Network Center gt Local Network gt IPv6 and specify the relevant settings Note Only IPv6 supported devices can receive IPv6 addresses assigned by your Synology Router Set up DHCP Services As a DHCP Dynamic Host Configuration Protocol server your Synology Router can assign dynamic IP addresses to DHCP clients i e netw
62. to the power port on your Synology Router and the other end to the power outlet Press the power button to power on your Synology Router Wait for up to two minutes until the STATUS and WAN LED indicators turn green 3 Connect wired wireless client devices to your Synology Router For wired devices Use network cables to connect devices to the LAN ports The corresponding LAN LED indicators should turn orange green to indicate successful connection For wireless devices 1 Turn on the Wi Fi switch on the Synology Router and wait until the 2 4G 5G LED indicators turn static green to indicate it is ready to connect to other devices 2 Use your wireless device to scan and join the Wi Fi network created by your Synology Router Ny Wi Fi SSID SynologyRouter Password synology OR 9 Note Below are the default credentials for the Wi Fi network 1 Wi Fi SSID SynologyRouter 2 Password synology The default credentials can be changed during the initial SRM setup 10 Chapter 2 Set up Your Synology Router 11 Set up Synology Router Manager SRM 1 Use a computer or wireless device connected to the Synology Router s local network If you use a wireless device scan and join the Wi Fi network SSID Synolog
63. y periodically releases free SRM updates and package updates to fix reported issues enhance system and package performance and offer whole new features SRM You can manually update SRM if you have obtained a pat update file The system will display the current SRM version and check if a newer SRM update is available To update SRM and tailor make the update settings please go to Network Center gt Administration gt Update amp Restore Note You cannot downgrade SRM using a version older than the current version running on your Synology Router Packages At Package Center the system will display packages that have any updates for download With an spk update file you can manually update packages To update packages and tailor make the update settings please go to Package Center Note You cannot downgrade packages using a version older than the current version running on your Synology Router Back up and Restore SRM By backing up and restoring SRM you can preserve important settings for future use We suggest you regularly back up SRM configurations and store the configuration file dss on your Synology NAS or local computer To back up SRM configurations please go to Network Center gt Administration gt Update amp Restore To restore previous SRM configurations please go to Network Center gt Administration gt Update amp Restore and import the dss file Note If you click Restore factory def
64. yRouter Password synology 2 Open a web browser and enter either URL into the address bar a http router synology con b http 192 168 1 1 8000 3 Once connected click Start to launch the SRM Setup Wizard Link amp share all possibilities 4 Fill in the information to set up the administrator account Click Next to continue Set up the Administrator Account Username Password Confirm password Password strength Strong By clicking Next you agree to the v Help make SRM better by sending anonymous statistical information to Synology LE pu Chapter 2 Set up Your Synology Router 5 Fill in the information to set up the Wi Fi network Click Next to continue Set up Your Wi Fi Network I Esso Name SSID i Synology WiFi Confirm password ITIIIIIII Password strength Strong Country Taiwan E a Please select your current location to ensure full functionality of your Synology Router LE LN Synology 6 Set up the operation mode When choosing the Wireless Router mode you can also enable External access to SRM so that only external access via the HTTP S port e g 8000 8001 can reach SRM Set Up Your Operation Mode Operation Modes Wireless Router M External access to SRM Disabled M Router mode The Synology Router s WAN port connects to the Internet via a DSL cable modem 12 Chapter 2 Set up Your Synology Router 7 Choose an Int

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