User Manual - Hope Industrial Systems
Contents
1. er plate fully then back off one full turn Installation using yoke and pedestal mounting option continued from previous page CONDUIT ELBOW POSITION AS REQUIRED FOR FREEDOM OF MOVEMENT FOR FLEXIBLE CONDUIT 1 1 2 PLASTIC PIPE NUT TIGHTEN AFTER POSITIONING CONDUIT ELBOW n L e NYLON BU SHING LIQUID TIGHT CONDUIT KNOB d SEALING PLATE SEALING WASHER SEALING PLATE LOCK NUT YOKE LOCKING NUT INSTALL 6 32 ANTI ROTATION SCREW 3 DIA WASHER POLYETHYLENE FRICTION PLATE RUBBER WASHER YOKE THIS SIDE FORWARD PEDE STAL TOP PLATE IN STALL WITH FOUR 1 4 20 FLAT HEAD STAIN LE SS STEEL SCREWS 42 HIGH PEDESTAL 2 50 635 IN BOTTOM OF PEDE STAL FOR HIDDEN e 41 CABLE ACCESS 10 4 Note The 34 conduit and other sealing hardware are not required for NEMA 12 monitors or NEMA 4 4X monitors with the 4 cable gland 13 14 Installation using fixed pedestal mounting option 1 2 Prepare the mounting surface for installation of the pedestal by referring to the illustration Install the pedestal using appropriate hardware and methods for the mounting surface se lected taking strength cable routing and sealing into consideration Install cables into the monitor securing video cable and touch serial cable with screw locks Remove and discard hardware shown in the illustration Remove and reuse hardware shown in the illustration to install the cover plate2. Position and support the monitor so that the cables exiting from the monitor can be easily routed into the top of the pedestal Remove and reuse the acorn nuts and sealing washers to install the monitor onto the pe destal feeding cables into the pedestal Installation using fixed pedestal mounting option continued from previous page FIXED PEDESTAL COVER PLATE f ROUTE CABLES THROUGH CABLE ACCESS HOLE INTO PEDESTAL REMOVE AND DISCARD TWO SCREWS AND WASHERS IN THESE LOCATIONS ON REAR COVER PRIOR TO IN STALLING COVER PLATE 15 UM19 MONITOR USE M4 SCREWS AND WASHERS FROM REAR COVER IN THESE TWO LOCATION S 10 32 ACORN NUT WITH NYLON WASHERS 4PLACES PROVIDED SONT EROM EDGE TOFLOOR 48 1 2 FROM CENTERLINE USE EXISTING 10 32 SCREWS TO FLOOR AND WASHERS FROM REAR COVER IN EIGHT LOCATION S TIGHTEN ALL SCREWS OF COVER PLATE FULLY AND BACK OFF ONE FULL TURN PEDESTAL BOTTOM VIEW OF PEDESTAL BASE WITH CABLE ACCESS HOLE Touchscreen Driver Installation The enclosed CD ROM contains documentation and drivers for all major operating systems touchscreen models only To assure you have the most current information check the following Internet address http HlSmonitors com Touchscreen Drivers htm Cleaning CAUTION DO NOT USE ABRASIVE MATERIALS SUCH AS PAPER TOWELS OR DIRTY SHOP RAGS ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE COATING ALWAYS USE A SOFT CLOTH PREFERABLY MADE O
3. 94mm H x 0 294 mm V Number of colors 16 7M 24 bit Viewing Angle Hori Vert 170 160 typ cal Brightness white i 300 nits cd m min Contrast ratio 1000 1 min Back light 4 CCFTs Cold Cathode Fluorescent Tube 50 000 hours half life replaceable Screen protector when not shipped with touch screen Tempered glass to ANSI Z97 1 SPEC AR coated on both sides 98 Transmission of light 99 Reduction of glare 53 UV blocking 30 NIR Blocking Video Input connector HD 15 Input signal format RGB analog 0 7 1 0 Vp p 75 ohms separate sync Horizontal scan 30kHz 82kHz Vertical scan 50 Hz 75 Hz Supported Video Stan 1280 x 1024 60 75 Hz dards 1024 x 768 60 70 75 Hz 800 x 600 56 60 72 75 Hz 640 x 480 60 75 Hz 720 x 400 70 Hz Response rate typical 5 ms typical 20 Electrical Power Input 100 240 VAC 50 60 Hz autoswitch Power consumption 35 watts typical Power management DPMS energy star lt 1W Environmental Temperature 0 45 C consult factory for installation instructions when con tinuous 24 7 operation exceeds 40 C Humidity 20 to 90 non condensing Shock 30g 1 2 sine 11 msec Vibration 0 006 inch p p 15 57Hz 1 0g 57 640Hz sine Altitude Operating up to 10 000 feet Non operating up to 40 000 feet Functional Pane
4. D THAT THE PERFORMANCE OF THIS PRODUCT CAN BE AFFECTED BY MANY FACTORS SUCH AS SYSTEM CONFIGURATION SOFTWARE APPLICATION AND OPERATOR CONTROL OF THE SYSTEM IT IS YOUR RESPONSIBILITY TO DETERMINE SUITABILITY OF THIS PRODUCT FOR YOUR PURPOSE AND APPLICATION 23 Hope Industrial Systems Inc 1325 Northmeadow Parkway Suite 100 Roswell GA 30076 www HISmonitors com Publication UM19 February 2008 2008 Hope Industrial Systems Inc 24
5. F COTTON Resistive Touchscreen model Any standard glass cleaner can be used to clean the touchscreen Always spray the glass cleaner on the cloth or towel and then clean the touchscreen Glass cleaner sprayed directly on the moni tor could possibly leak inside a non sealed unit and cause damage Vinegar or ammonia will not hurt the touchscreen Again spray the cloth and then clean the touchscreen Tempered Anti Reflective Glass Window Use any standard glass cleaner as long as there is no abrasive or oily content The anti reflective coatings are physically part of the surface of the glass and resist degradation to the Military Speci fications Acrylic Window The acrylic front window can be cleaned in the same manner as the touchscreen or glass window 16 Video Troubleshooting Note The following steps apply when unit does not come with a KVM extender For troubleshooting with a KVM extender installed please refer to the Installer User Guide that comes with that equipment Blank Screen After installing the power cable and connecting video cable to a PC the monitor displays a blank screen Rolling Unstable Screen e Screen is not perfect 17 Press the power button and check to see if the power LED is lit If the LED is not lit make sure the PC is powered on Make sure all cables are connected If the LED stays yellow check to see if the PC is in the power saving mode by pressing any keys on the keyboard When th
6. Hope Industrial Systems Inc VE User Manual 19 Universal Mount Industrial Monitor Model No HIS UM19 D TABLE OF CONTENTS Safety and Regulatory Information essere 3 Walling eoi iret ifie gie dehet t Eee b dents iens 3 FCG 0 EE EE NE 3 Using the LCD Display rranernnnvvnnnnvnnnnnvnnnnnnnnnvnnnnnvnnnnnnnnnnnnnnnvnnnnnnnnnnnnnnnnnnnnner 4 Setting the Timing Mode sse 4 OSD and Power Lock Settings ssssssssssseeeeee 4 Adjusting the Screen 5 Main Menu Controls rsarnnnnnvnnnnvnnnnvnnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnner 6 Installation Instructions 9 Preparing for Installation ene 9 Installation using VESA mounting eee 10 Installation using the bench top mounting 11 Installation using yoke and pedestal mounting option 12 Installation using fixed pedestal mounting option 14 Touchscreen Driver Installation rennes 16 Cleaning i ride geld seated ee Leanne 16 Resistive Touchscreen model ssssee eee 16 Tempered Anti Reflective Glass 16 Acrylic Window lb he tete exe tie 16 Video T
7. e display is powered on and receiving a video signal the LED will be blue Press Auto Adjust function on OSD menu Make sure the PC display resolution is not set greater than 1280x1024 at 60hz Make sure the PC display resolution matches one of the factory preset timings in this manual Change the PC display resolution to 1280x1024 at 60hz Reset the monitor to the factory setting Make sure the PC display resolution matches one the factory preset timings shown in this manual Recall factory setting Refer to panel controls and OSD functions in this manual Fine tune the picture by performing Manual Image Adjustments Re fer to OSD functions in this manual Drawings Front View 15 65 12 03 397 5 305 6 DISPLAY AREA 18 Side and Rear View VESA MOUNTING PATTERN 100mm X 100mm REAR PANEL CABLE ENTRY 3 MODELS NEMA 4 4X CONDUIT ACCESS PANEL NEMA 4 4X PERMAGLAND NEMA 12 CABLE GLAND 19 4 50 114 3 2 84 72 1 SIDE MOUNT 1 35 1 4 20 INTERNAL 343 THREAD X 625 DEEP CONTROLS KEYPAD 98 8 KVM EXTENDER OPTIONAL KEYBOARD TRAY OPTIONAL Specifications Display Type Thin film transistor TFT Active Matrix Liquid Crystal Size 19 0 diagonal Image size 14 81 376 32mm x 11 87 301 06mm Native resolution SXGA 1280 x 1024 60 Hz Plug and Play DDC1 2B compatible Minimum resolution VGA 640 x 480 Pixel pitch 0 2
8. e the one shown below appears The line at the bottom of the screen shows the cufrent functions of buttons 1 and 2 Exit or select the Brightness control Contrast 1 5 2 Brightness 4 adjust the control press the or buttons 5 To save the adjustments and exit the menu press button 1 twice The following tips may help you optimize your display Adjust your computer s graphic card so that it outputs a video signal 1280 x 1024 60 Hz to the LCD display Look for instructions on changing the refresh rate in your graphic card s user guide o If necessary make small adjustments using H POSITION and V POSITION until the screen image is completely visible The black border around the edge of the screen should barely touch the illuminated active area of the LCD display Main Menu Controls Adjust the menu items shown below by using the up A and down V buttons Control Explanation Indicator Light The indicator light on the rear of the monitor glows blue when the display is powered on and receiving a valid video signal yellow when the display is in power save mode Auto Image Adjust automatically sizes centers and fine tunes the video signal to eliminate waviness and distortion This feature may also be accessed by pressing 2 outside of the OSD menu NOTE Auto Image Adjust works with most common video cards If this function does not work on your LCD display lower the video r
9. ead pixels out of 1 3 million do not make a good case for exchanging the unit Please contact our Customer Service De partment if the number of pixel faults exceeds the above mentioned figure What Does This Warranty Not Cover This warranty does not cover equipment which has been damaged due to misuse abuse or accident such as operating the equipment outside of published specifications exposure to chemicals or gases not cov ered by specified NEMA standards displaying fixed images for long periods of time resulting in afterimage effects improper or unauthorized repair by anyone other than HIS or a service agency authorized by HIS to perform such repairs fire flood acts of God or other contingencies beyond the control of HIS HIS RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT HIS SHALL NOT BE LIABLE FOR DIRECT INDIRECT INCIDENTAL CONSEQUENTIAL OR OTHER TYPES OF DAMAGES RESULTING FROM THE USE OF ANY HIS PRODUCT OTHER THAN THE LIABILITY STATED ABOVE THESE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU YOU ARE CAUTIONE
10. efresh rate to 60 Hz and set the resolution to 1280 x 1024 or other compatible resolution listed in this manual Contrast adjusts the difference between the image background black level and the foreground white level This feature may also be accessed by pressing A outside of the OSD menu Brightness adjusts background black level of the screen image This feature may also be accessed by pressing outside of the OSD menu Control Explanation wa Color Adjust provides several color adjustment modes including preset color temperatures and a User Color mode which allows independent adjustment of red R green G and blue B The factory setting for this product is 6500K 6500 Kelvin 9300K o SRGB This is quickly becoming the industry standard for color manage ment with support included in many of the latest applications Enabling this setting allows the LCD display to more accurately display colors the way they were originally intended Enabling the sRGB setting will cause the Contrast and Brightness adjustments to be disabled 9300 Adds blue to the screen image for cooler white used in most office settings with fluorescent lighting 6500K Adds red to the screen image for warmer white and richer red 5400K Adds green to the screen image for a darker color User Color Individual adjustments for red R green G and blue o select color R G or B press butt
11. erating in a factory Preset Timing Mode listed in the Specifications of this ma nual Note This control does not affect changes made with the User Color control Language Select or Power Lock setting Installation Instructions Preparing for Installation Important Perform the following steps BEFORE Installation of the monitor 1 Ensure that sufficient power is available 2 Ensure that sufficient space is available to allow for proper airflow around the enclosure 3 Ensure that the air temperature around the unit top and bottom will not exceed the rated specifications of the unit gt The maximum rated temperature of the HIS UM19 is 45 C 113 F gt Also remember that even though this product is designed to operate at 45 C the life span of any electronic device is shortened when it is consis tently operated at high temperatures Therefore it is wise to take steps to keep the temperature of the ambient air around the unit as low as possible 4 Ensure that the ambient humidity of the air around the unit does not exceed the rated specifications for the unit gt The maximum rated humidity for the HIS UM19 is 90 non condensing 5 Ifthe display will be mounted far from the computer using long cables or extender devices the full configuration should be bench tested prior to final installation for easy trouble shooting Installation using VESA mounting All units come standard with a 100mm square VESA mounting pat
12. l controls rear Power soft 1 DOWN UP 2 access OSD On Screen Display Auto Image Adjust Contrast Brightness Color Adjust In controls formation Manual Image Adjust Setup Memory Recall Touch screen option Elo Touch Systems AccuTouch 5 wire resistive system emulates a mouse Serial RS 232 or USB interface to host computer both interfaces included Compliance Electrical UL 60950 3 Edition cUL recognized component FCC Class A CE Environmental RoHS 21 Enclosure Type Self contained stainless steel or powder coated carbon steel Environmental rating NEMA 12 12 4 or 12 4 4X built to IP65 standards Seal NEMA 12 gland NEMA 4 gland 34 conduit or 4 cable gland Mounting VESA pattern 100mm square M4 threads Optional Yoke mounting with 14 20 internal thread interface Physical Dimensions 18 40 467 4mm W x 15 65 397 5mm H x 2 7 x 4 50 114 3 mm D Net weight Standard Model Black Carbon Steel 19 lbs Standard Model Stainless Steel 22 lbs Shipping Standard Model Black Carbon Steel 24 lbs weight Standard Model Stainless Steel 27 lbs VGA Pin assignment Pin No Signal Pin No Signal 1 Red 9 No pin 2 Green 10 Ground 3 Blue 11 Ground 4 Ground 12 SDA 5 Ground 13 H sync 6 Ground 14 V sync 7 Ground 15 SCL 8 Ground 22 Warranty Statement Who is Covered This war
13. on 2 o adjust selected color press A or down V 00 iz Information displays the timing mode video signal input coming from the graph ics card in the computer See your graphics card s user guide for instructions on changing the resolution and refresh rate vertical frequency Manual Image Adjust displays the Manual Image Adjust menu H V Position o H V Position moves the screen image left or right and up or down Horizontal Size adjusts the width of the screen image o Fine Tune sharpens the focus by aligning text and or graphics with pixel boundaries NOTE Try the Auto Adjust function before using the Fine Tune control o Sharpness adjusts the clarity and focus of the screen image Control Explanation Setup Menu displays the menu shown below Language Select o Language Select allows you to choose the language used in the menus and control screens Resolution Notice advises of the optimal resolution to use o OSD Position allows you to move the on screen display menus and control screens o OSD Timeout sets the length of time an on screen display screen is dis played For example with a 15 second setting if a control is not pushed within 15 seconds the display screen disappears o OSD Background allows you to turn the On Screen Display background on or off Memory Recall returns the adjustments back to factory settings if the display is op
14. phics card in your computer to exceed the maximum refresh rate of 75Hz doing so may result in permanent damage to your LCD display OSD and Power Lock Settings OSD Lock Press and hold 1 and the up arrow for 10 seconds If any buttons are pressed the message OSD Locked will display for a few seconds OSD Unlock Press and hold 1 and the up arrow again for 10 seconds Power Button Lock Press and hold 1 and the down arrow for 10 seconds If the power button is pressed the message Power Button Locked will display for 5 seconds With or without this setting after a power failure your LCD display s power will automatically turn ON when power is restored Power Button Unlock Press and hold 1 and the down arrow again for 10 seconds Adjusting the Screen Image Use the buttons on the rear control panel to display and adjust the On Screen Display OSD con trols which display on the screen Do the following to adjust the screen image 1 To display the Main Menu press button 1 Auto Image Adjust Contrast Brightness Color Adjust Information Manual Image Adjust Setup Menu Memory Recall NOTE All OSD menus and adjustment screens disappear automatically after about 15 seconds This is adjustable through the OSD timeout setting in the Setup Menu 2 To select a control you want to adjust press A or V to scroll up or down the Main Menu 3 After the control is selected press button 2 A control screen lik
15. priate hardware and methods for the mounting sur face selected taking strength cable routing and sealing into consideration Position and support the yoke assembly near the top of the pe destal Thread monitor cables through the yoke assembly the ends of the cables opposite the cover plate that joins to the monitor Connect all cables from the monitor into the pedestal Connec tors that do not have a locking mechanism should be sheathed in heat shrink tubing or tie wrapped to insure that they do not ei come loose inside the pedestal L Feed all connectors and excess cabling inside the top of the pedestal 7 00 8 00 Feed all cables into the space available inside 9 2 50 pedestal INBOTTOM OF PEDESTAL FOR P HIDDEN CABLE Install pedestal top plate using the four 14 20 x 34 ACCESS long screws provided Access to the screws is 41 TYP gained by the clearance notches in the yoke Feed remaining cable into the pedestal and screw the conduit elbow onto the top of the pe destal taking care to position the direction of the conduit to allow free tilting of the monitor without interference Conduit elbow will pivot somewhat even after pipe nut is tightened Install monitor onto yoke with the Yoke Hardware Installation Guide provided Install cables into the monitor securing video cable and touch serial cable with screwlocks Remove and reuse screws to install cover plate onto monitor Tighten all eight screws of cov
16. ranty covers the purchaser of this product only and is not transferable without our written consent What Does This Warranty Cover and What is the Period of Coverage The warranty remains in force for a three year period beginning on the date we invoice you for the product unless it is a keyboard for which the warranty period is one year If HIS repairs or replaces a product under warranty its warranty term is not extended What Will We Do to Correct Problems and How Do You Get Service We will repair or replace at our sole option any part of the unit which proves to be defective Replacement parts may be new or refurbished and will meet the same specifications of the original parts or unit We will return the product to you by the shipping method we choose in the U S A at our expense You must pay for shipments to locations outside of the U S A In order to receive warranty service you must get prior ap proval from HIS To request warranty service you can telephone us at 678 762 9790 or send an email to serviceoHISmonitors com If we determine that warranty service is needed we will give you a Return Ma terial Authorization RMA number This RMA number must be conspicuously marked on the outside of the shipping box HIS will not accept shipments not accompanied by the RMA number You must ship or de liver the product to HIS Freight prepaid Pixel Faults Permanently dark or bright pixels can happen to TFT displays Five or less permanently d
17. roubleshooting 1 eere nnn 17 Dtawings un he ahi eei 18 Front iterat eiat NESEN 18 b Lea eo EO use Le eda 19 Specifications Lecce diee aaan 20 GomlpliatiCe z t bods ukene Samuels 21 Enclosure staute 22 Warranty Statement nce dece rr secueeceueteeciecaeteeeauecenecisnueecencies 23 Safety and Regulatory Information Warning To prevent fire or shock hazard do not expose the unit to rain or moisture Dangerously high voltages are present inside the unit Do not disassemble the unit Refer servicing to qualified personnel only This equipment is not intended for use in critical applications where its failure to operate would create immediate life threatening circumstances Applications including but not limited to nuclear reactor control aerospace navigation systems and life support systems are not appropriate for this product This product is a UL Listed Component and must be used with a listed computer A readily accessible disconnect device shall be incorporated in the building installation wiring Installation shall be in accordance with the National Electric Code and authorities having jurisdiction FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limit
18. s are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communica tions Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Any changes or modifications not expressly approved by the grantee of this device could void the user s authori ty to operate the device Using the LCD Display Setting the Timing Mode Setting the timing mode of your computer graphics adapter or other video source is important for maximizing the quality of the screen image and for minimizing eye strain The timing mode consists of the resolution example 1280 x 1024 and refresh rate or vertical frequency example 60 Hz After setting the timing mode use the OSD On screen Display controls to adjust the screen image For the best picture quality set your LCD display timing mode to VESA 1280 x 1024 60Hz Please refer to the computer graphics adapter manufacturer s manual for instructions on setting the resolution and timing mode In Microsoft Windows ME 200 XP these settings may be found at this location Control Panel gt Display gt Settings WARNING Do not set the gra
19. tern with M4 threads If this mounting method is used consider the following o M4 screws should not protrude into the rear cover by more than 14 o The capacity of the arm or mounting plate selected should take into account the total weight of the monitor and its center of gravity o For NEMA 4 4X applications the mounting interface should be properly sealed to prevent ingress of water Sealing washers are provided for this purpose VESA Mounting Holes 10 Installation using the bench top mounting option NYLON BUSHING RUBBER WASHER BEL KNOB YOKE LOCKING NUT TIGHTEN AND INSTALL LOCKING SCREW YOKE THIS SIDE FORWARD 3 DIA WASHER POLYETHYLENE FRICTION PLA TE SQUARE BENCH MOUNTING PLA TE INSTALL WITH FOUR 1 4 20 FLATHEAD STAINLESS STEEL SCREWS OR 2 SCREWS PROVIDED 1 94 e 49 3 pm DIAMETER 1 56 INSIDE DIAMETER 38 6 ad 1 Insure mounting surface is smooth enough to seal with gasket and create mounting pat tern in surface per the above diagram 2 Install first two opposing 14 20 flat head screws two different lengths provided 3 Rotate yoke 90 degrees to gain access to install remaining two screws 4 Remove cap from end of threads if routing cables through the center of the plate 11 Installation using yoke and pedestal mounting option 12 Prepare the mounting surface for installation of the pedestal by referring to the illustration Install the pedestal using appro
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