IP Camera user`s manual
Contents
1. SD card interface SD2 0 standard maximum capacity 32 G Built in WiFi module supports IEEE802 11a b g n depending on specific models Built in 3G module CDMA2000 WCDMA TD SCDMA depending on specific models WEP WPA WPA2 Wireless network Wireless Encryption Method PoE function RTSP protocol Mobile monitor Built in PoE module depending on the specific model Supportive Supportive optional Alarm Input 1 channel on off input supporting NO normally open or NC normally close mode Alarm Output 1 channel on off output 120VAC 1A 24VDC 1A E mail Alarm Supports alarming e mail transmission snapped pictures can be attached 10 C gt 55 C 10 85 20C gt 70C Working temperature Working Humidity Storage Temperature SNR CI H Series Network IP Cameras User Manual 1 4 Application Environment e Minimum configuration of hardware environment CPU Pentium 2 0 Ghz System Memory 256MB Graphics Card TNT2 Sound Card necessary for audio surveillance and talkback 0 0 0 Hard Disk minimum 40G capacity required for image recording ey Recommended configuration of hardware environment CPU Pentium 2 6GMhz System Memory 512MB 6 Graphics Card Nvidia Geforce FX5200 or ATI RADEON 7000 9000 serials 128M Display Card Memory ey Operation system 6 32 bit Simplified Chinese amp English editions of Windows2000 WindowsXP Windows2003 Windows Vista 64 bit Simplified Chinese amp Engls2. camera infrared box IP camera speed dome IP camera etc Click press the left mouse button once Double click press the left mouse button twice Note Contents in this manual may be different from the edition that you are using Should any unsolved problem occur given that the product is used according to this manual please contact our technical support department or your product suppliers The content of this manual may be updated at irregular intervals without prior notice I SNR CI H Series Network IP Cameras User Manual nag Table of Contents 1 Product Overview 1 1 Product Application 1 2 Features 1 3 Technical Parameters 1 4 Application Environment 2 Appearance and Installation 2 1 Back panel connection diagram of box IP camera 2 2 Back panel connection diagram of dome IP camera 2 3 Infrared box IP camera connection diagram 2 4 Dome IP camera connection diagram 2 5 Hardware Installation 3 Downloading and Installation of Searching Device and ActiveX 3 1 Searching Device and Modifying Network Parameters 3 2 Check Connection 11 3 3 Install ActiveX and Login 12 4 FAQs 13 VVWo0IDZDURAaa DN M SNR CI H Series Network IP Cameras User Manual 1 Product Overview 1 1 Product Application IP camera can be used for surveillance in public places such as in supermarkets schools factories warehouses and so on Also because of its strong image processing performance it ca
3. up to remind the completion of installation process 4 Fail to visit IP camera via IE after upgrade Solution Delete the caching of Browser Steps Open IE click Tools select Internet Options click delete files button in Internet temporary files select delete all offline contents then click OK and re log in IP camera 5 The images do not flow Possible reason 1 The frame rate of IP camera is too low Solution Increase the video frame rate Possible reason 2 Too many users are viewing the images Solution Block some clients or reduce the video frame rate Possible reason 3 The bandwidth is low Solution Reduce video frame rate or video compression bitrate 6 Fail to visit IP camera via IE browser Possible Reason 1 Network is disconnected Solution Connect your PC to network checking whether it works properly or not Check whether there is cable failure or network failure caused by PC virus until PCs can be connected with the command of Ping Possible reason 2 IP Address has been occupied by other devices Solution Stop the connection between IP camera and Network hook up IP camera to PC separately reset IP address according to the proper operations recommended Possible reason 3 IP addresses are in different subnets Solution Check IP address subnet masking address of the DVS and the settings of Gateway Possible reason 4 Physical address of network conflict with IP camera S
4. NT wireless antenna interface POWER Power Indicator Light DC AUTO IRIS Auto Iris Lens interface supports DC lens _4 SNR CI H Series Network IP Cameras User Manual 2 2 Back panel connection diagram of dome IP camera Do Tee ia A NN E Ll Ja FA T ii un EL MTI a USBHO AVA Puma HE HE w i er A ii WIFE y Py o e de RF SO Mm Picture 1 back view of dome IP camera Picture 2 back panel illustration of dome IP camera Back end panel interface description wifi wireless antenna interface USB USB interface DC12V Power input DC12V 1A Vout Video Output LAN Ethernet port ALM OUT alarm output A and B connect to alarm output ALM IN alarm input IN connects to alarm input GND connects to signal ground RS232 RS232 control interface left side is for receiving data right side is for transmitting data AIN audio Input AOUT audio output MIC MIC input INT built in MIC EXT external MIC SD CARD SD card slot RESET Reset button restore to factory settings and please use this button with caution RF RF antenna port _5 SNR CI H Series Network IP Cameras User Manual 2 3 Infrared box IP camera connection diagram Picture 2 Infrared box IP camera cable model Picture 6 Infrared box IP camera connection diagram Connection cable ports description DC 12V Power input DC12V 3A LAN Ethernet port Audio in Audio Input Audio out Audio Output RESET Yellow Reset button r
5. OKIE or confirm thu ername and password Download OCX Setup File File File download dialogue box pops up click Run or Save to download ActiveX after download it double click the downloaded file xdview exe to install it After installation completes a message Register OCX success will appear see picture 14 OCX Install Uninstall Close Register OCK success 14 Open Internet Explorer after installation completes and input IP address of the IP camera for example 192 168 55 160 to enter into login page as follow For initial access or issues with viewing the camera image please click the link below to download the ActiveX setup file Once the file is decompressed and installed lease login to the camera again VA USER LOGIN please iog 9 Username admin After installing the OCX successfully please delete ER cookies in computer when user logins error IE tool Internet option gt brawser history delete temporary file history COOKIE or confirm the username and password Password Download OCX Setup File File Input User name Default admin Password Default admin click login to enter into the main interface see below picture Pie View Live System oh Video b gt Alarm Set 25 PTZ control Sw WA Note Please refer to IE browser user s manual HH9800 series IP camera doc for parameter settings 12 SNR CI H
6. Series Network IP Cameras User Manual 4 FAQs 1 Forget Password Solution There is a RESET button on the back panel of the IP camera press it to restore all default parameters Factory Setting user name and password are both admin Note Please don t press RESET if you are not a professional operator After reset all parameters will restore factory settings except for the physical network address 2 IP camera audio video function fails after abnormalities or abnormal power cut occur during upgrade core edition is V4 0 0 0 Backup file Solution Connect the power cord and network cable of IP camera press on RESET button and release it after 10 seconds system will run the back up programme automatically After enter into the back up programme upgrade system After upgrade completes the IP camera will work normally The back up programme offers only upgrade and parameter setup functions audio and video functions are not available 3 No video image displayed in IE browser Possible reason ActiveX not installed Solution ActiveX must be installed when visiting IP camera for the first time via Internet Explore How to install Visit IP camera click Download Address file download dialog will pop up select Run or Save to download After download finishes installation interface will pop up click install the installation of ActiveX will start automatically Register OCX success dialog box will pop
7. a and switch on the utility power Step 3 Connect the other end of the network cable to switch router or hub Step 4 After the connection completes enter the IP address of IP camera into IE for normal visit 2 5 2 Connect IP camera directly via crossover cables Connect IP camera to PC with crossover cable see below picture IP Gumera Picture 12 IP camera is connected to PC via crossover cable Connection Indicator Light Orange will be on in five seconds under normal condition indicating the physical connection of IP camera has been finished successfully SNR CI H Series 3 Downloading and Installation of Searching Device and ActiveX 3 1 Searching Device and Modifying Network Parameters Use SearchNVS software to search and modify network parameters The SearchNVS running method is as follows gt Put the CD in the package of IP camera in to CD driver find Search NVS from tool software directory and copy it to PC double click to run the software gt Put the CD in the package of IP camera into the CD driver find NVS Center setup file from central management software catalog copy it to your PC double click it to run installation After the installation completes find Search NVS software via below path Start Menu gt All Programmes gt NVS Center Note 1 The default IP address for each IP camera is 192 168 55 160 subnet mask is 255 255 255 0 2 The default administrator user name and passw
8. d E mail alarm functions Provides RS485 RS232 serial port various decoder protocols can be built in supports transparent transmission protocol Auto recovery when incident occurs and auto connection if the network interrupts SNR CI H Series Network IP Cameras User Manual 1 3 Technical Parameters O C CMOS Progressive scanning image sensor H 264 Main Profile MJPEG Supports preferred stream and alternate stream CD Maximum D1 704x576 PAL 704x480 NTSC CMOS Maximum VGA 640 480 progressive scanning U Supports all models of SONY SHARP interlaced CCD image sensor Image Sensor Video Compression Dual streaming O Video Definition Video Parameters lightness contrast saturation chroma and image quality Streaming Format Pure Video Streaming or Audio amp Video composite Streaming CD CMOS 1 25 fps adjustable 30Kbps 16Mbps 1 25frames second PAL 1 30frames second adjustable Video Frame Rate Video compression bitrate Auto Iris Lens Control Supports DC driven lens depending on specific model Title Overlay Supports channel name date time and stream information overlay overlay location adjustable by users Audio Input 1 channel linear or passive MIC input 2 2KQ impedance Audio Compression G 726 Audio Output Audio Talkback Input 1 channel linear output il Built in MIC depending on the specific model 10Base T 100Base TX Ethernet Port 1 RS485 interface System Interface
9. estore to factory settings please use this button with caution GND Grey brown signal ground alarm input RS485 ALARM IN Red on off alarm input ALARM OUTA Orange on off alarm output A ALARM OUTB Purple on off alarm output B RS485 Green RS485 control interface RS485 Blue RS485 control interface 26 SNR CI H Series Network IP Cameras User Manual 2 4 Dome IP camera connection diagram Picture 8 Low speed dome IP camera Picture 9 Mini high speed dome IP camera Picture 10 Mini high speed dome IP camera connection cables Connection cable ports description DC IN Power input input voltage depends on specific models LAN Ethernet port Audio in Audio Input Audio out Audio Output RESET Yellow Reset button restore to factory settings please use this button with caution GND Grey brown signal ground alarm input RS485 ALARM IN Red on off alarm input ALARM OUTA Orange on off alarm output A ALARM OUTB Purple on off alarm output B RS485 Green RS485 control interface RS485 Blue RS485 control interface Es y SNR CI H Series 2 5 Hardware Installation 2 5 1 Connect IP camera via IP switch See below picture for the connection mode lo Le IP Camera PL PC ha Picture 11 IP camera is connected to network via switch Step 1 Connect network cable to the LAN interface of IP camera Step 2 Connect power adapter to the power supply port of IP camer
10. ih editions of Windows2003 WindowsXP Windows Vista etc e Software Environment IE 6 0 version or above DirectX8 0 edition or above 6 TCP IP es Other requirements 6 The PC installed with this software requires a graphics card that supports the color change and zoom of image now the graphics card that has been tested are Nvidia Tnt Tnt2 Geforce Mx200 400 420 440 Fx5200 5600 series ATI Radeon 7000 7200 7500 8500 9000 9200 9500 9600 series MatroxG450 550 and INTEL845G 8656 series Please note that the graphics card driver must be hardware scaling supportive SNR CI H Series Network IP Cameras User Manual 2 Appearance and Installation 2 1 Back panel connection diagram of box IP camera HS465 eA mo ace USS MMO LO WIFE EA OS i ed D T Jet a pc 12 g neo LEL EE imi SD MA Pee 0 Picture 1 back view of box IP camera Picture 2 back panel illustration of box IP camera Back end panel interface description DC12V Power input DC12V 1A LAN Ethernet port AUDIO OUT Audio Output AUDIO IN Audio Input SD CARD SD card slot VIDEO OUT Video Output ALARM Alarm input and output 1A and 1B connect to alarm output IN connects to alarm input G connects to signal ground RS485 RS485 Control interface left side connects to RS485 right side connects to RS485 USB USB interface RESET Reset button restore to factory settings and please use this button with caution A
11. n be used in some advanced environments such as banks and r transportation systems that require higher image definition A Irternet gt Supermarket Hinder garten 1 2 Features 9 90 0 0 0 0 0 94 0 Adopts high performance and powerful media processor single SOC chip built in ARM DSP and high speed video protocol processor High sensitivity CCD or progressive CMOS sensor Supports infrared night vision function depending on specific models Supports optical zooming and automatic focusing depending on specific models Standard H 264 video compression algorithm to satisfy the transmission of high definition video in narrow bandwidth network Supports local storage of SD card depending on specific models maximum capacity is 32GB Supports UPNP function plug play system brings convenience to users Built in Web Sever users can visit the IP camera to realize remote surveillance and control via standard IE Supports IEEE802 11a b g n wireless transmission protocol Supports remote system upgrade Supports dynamic domain name service LAN and Internet ADSL Cable Modem Supports multiple network protocols HTTP TCP IP UDP SMTP DDNS DNS SNTP BOOTP DHCP FTP SNMP RTP UPNP Bi directional audio talkback and broadcast Network self adapting function adjust stream and encoding frame rate automatically according to network bandwidth Provides motion detection area and sensitivity can be adjusted an
12. nage SNR CI H Series Network IP Cameras User Manual SNR CI H Series Network IP Cameras User Manual Statement Thank you for using our IP camera products This series of products are all in one IP cameras designed for network video surveillance including box IP camera infrared box IP camera dome IP camera speed dome IP camera etc The products adopt high performance and powerful single SOC chip media processor to integrate audio and video capture compression and transmission Standard H 264 Main Profile coding algorithm ensures clearer and smoother video transmission effect Built in Web Server allows users to easily perform real time monitoring and remote control over front end cameras via IE browser This series of IP cameras is suitable for small and medium sized enterprises families and other environments that require remote network video transmission and monitoring lt is easy to install and operate Before installation please check to see whether you have the product and all accessories ready lf anything is missing please contact your supplier in time Package contents 1 IP Camera 1pcC 2 Power Adapter model depends on the camera model 1pc 3 User s Manual 1 pC 4 Compact Disk 1pC 5 Certificate of quality 1pC 6 Warranty Card 1pC Optional Accessories 1 WIFI Antenna 1pC Notes IP Camera mentioned in this manual refers to network camera including box IP camera dome IP
13. nd abnormal color Possible Reason 2 hardware issue graphics card doesn t support image acceleration and hardware zooming functions For hardware issue the only solution is to replace graphics card Solution install DirectX image drive then Start gt Run gt input DXDIAG as follows DirectX Diagnostic Tool 3 System DirectX Files Display Sound Music Input Network More Help O E 5 w Do ivers Name NVIDIA GeForce 61505E Main Driver nv4_disp dll Manufacturer NVIDIA Version 6 14 0010 9163 English Chip Type GeForce 61505E Date 10 30 2006 14 35 00 DAC Type Integrated RAMDAC WHQL Logo d Yes Approx Total Memory 512 0 MB Mini YDD nyv4_mini sys Current Display Mode 1024 x 768 32 bit 85Hz VDD nja Monitor Plug and Play Monitor DDI Version 9 or higher DirectX Features DirectDraw Acceleration Enabled Test DirectDraw Direct3D Acceleration Enabled Test Direct3D AGP Texture Acceleration Enabled Disable No problems Found To test DirectDraw functionality click the Test DirectDraw button above Totest Direct3D functionality click the Test Direct3D button above Help Note Enable DirectDraw speedup Direct3D speedup AGP veins speedup in DirectX function If they can not be enabled that means DirectX installation fails or hardware not supportive 14
14. olution modify the physical address of IP camera Possible Reason 5 Web port has been modified Solution Contact Network Administrator to obtain related information Possible Reason 6 Unknown Solution Press RESET to restore default settings then connect it again the default IP address is 192 168 55 160 subnet 3 SNR CI H Series Network IP Cameras User Manual mask is 255 255 255 0 7 The color of images is abnormal green or other colors Solution Sometimes IP camera images cannot display properly for the difference between Graphics Cards the images appears to be green or other colors then you should run the programme Config exe or run C windows system32 Config exe to set the following parameters of display buffer auto detection used display card memory or system memory then reopen IE and connect IP camera 8 There is no sound while monitoring Possible Reason No audio input connection Solution Check audio connection of the host Possible Reason 2 the audio option of IP camera is off Solution Check audio parameter settings to see if you have opened the audio 9 Search NVS software cannot find device Possible reason Search NVS software adopts multicast protocol to perform searching But the firewall forbids multicast data packet Solution disable the firewall 10 Image processing doesn t work properly Possible Reason 1 system issue DirectX function is disabled which will cause slow display of images a
15. ord of each IP camera are both admin 3 Run the SearchNVS software to search and modify network parameters lt adopts multicast protocol to perform searching But the firewall forbids multicast data packet So please disable the firewall first to obtain information Detailed steps are as follows 1 Click Search button to run SearchNVS software see the following picture S SearchNVS A e e Jl se fra Web Port Multicast IP DVS50671 4 Channel CIF Video Encoder 4 192 168 1 207 255 255 255 0 192 168 1 3 5000 224 55 8 1 DVS50752 1 Channel D1 Video Encoder 1 192 168 1 203 255 255 255 0 192 168 1 3 5000 a 224 55 8 1 DVS51089 2 Channel HalfD1 Video Encode 2 192 168 1 204 255 255 255 0 192 168 1 3 5000 80 224 55 8 1 DVS51464 1 Channel D1 Video Encoder 1 192 168 1 174 255 255 255 0 192 168 1 3 5000 80 224 55 8 1 DVS52661 1 Channel D1 Video Encoder 1 192 168 1 170 255 255 255 0 192 168 1 3 5000 80 224 55 8 1 Connect NVS Local IP local IP of PC displayed If your PC is NIC or has multiple local IP address please select an IP address to connect DVS The main window indicates that your PC has found the IP camera in LAN If there are several IP cameras in your LAN you can determine which camera is the one you purchased through device name in the main window There is a unique device ID number in your package and the default device name is NVS device ID number 2 Set IP address for IP camera The IP address of your PC and
16. rk parameters are modified omen Modify related network parameters click OK the IP camera will save the parameters and restart 10 SNR CI H Series 3 2 Check Connection Check to see whether the IP camera is running and is properly connected Start Run cmd open command window input ping 192 168 1 100 click Enter button C 1WINDONS cyst ond cad exo 1 j If the command can generate a reply that means the IP camera works normally and is connected to network correctly If not please confirm the IP address and gateway settings and check the network cables 11 SNR CI H Series 3 3 Install ActiveX and Login You need to install ActiveX Control when you visit IP camera for the first time through IE browser ActiveX installing method Download installation Input the IP address of IP camera in Internet Explore to enter into login page Click File to download the ActiveX a a Download ActiveX 3 gi 3 vo oa Oo For initial access or issues with viewing the camera 7 image please click the link below to download the ActiveX e O setup file Once the file is decompressed and installed o lease login to the camera again O Fe USER LOGIN p s a User name admin After installing the OCX successfully please ye E cookies in computer when user logins error ool Password gt Internet option gt browser history dele temporary file history CO
17. the IP camera must be in the same network segment to make visiting to the IP camera possible So you may need to reset the IP address for the IP camera before using it Check network settings of the PC View PC configuration information click start choose run then input cmd Windows 2000 XP system Click confirm then input ipconfig and press Enter button you will get following information 5 cx H WINDOWS system32 cmd exe Microsoft Windows XP Version 5 1 26088 lt C gt Copyright 1985 2661 Microsoft Corp H Documents and Settings hhdigital gt ipconf ig Mindows IP Configuration Ethernet adapter Local Area Connection Connection specific DNS Suffix 192 168 1 15 z 255 255 255 0 et Mask ult Gateway 192 168 1 3 H Documents and Settingsshhdigital gt Set IP address for IP camera Click Set Parameters modify IP address of the IP camera to be in the same segment as that of the PC and avoid its conflict with PC or other IP devices 9 SNR CI H Series 23 Device model IPCam D1 Video Encoder Device name IPCam1001 Channel num 1 MAC 00 5 D 20 A0 11 11 IP address 192 168 1 100 Subnet mask 255 255 255 0 Gateway 192 168 1 3 Data port 5000 Web port 80 Multicast IP rr O E Multicast port 5000 DNS 202 96 134 133 Go Username admin Password admin The Device will reboot when netwo
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