chamber nation administrator getting started guide
Contents
1. CHAMBER NATION ADMINISTRATOR GETTING STARTED GUIDE EDUCATIONAL SERVICES MANUAL SUPPORT LEVELS a of dashboard Setup Services Support ond Set Up Once a member advertiser joins atthe pre mium level we ar automatically when also using Chamber Nation System and then Contact that business to bagin the setup proc is We otten introduce ourselves as working der your organization and appreciate their pre mium level subscription During our we activate an instance on your newark for teir busi ness assign sut domain texting Keyword 3 0 sioryboard Local Golden Tichet onetime use wireless access account and mobile app During the configuration we wil accommodate ine look using their own Photography or license graphics tom Fotolia com on their behalf at no charge Artwork tor treir Local Golden Ticket is handled by our graphics team and implemented in the community network 30 Storyboard Within both the subscriber s and community mobile app cations This automated process is started and confirmed by our team The window displays otherwise known as Ad Displays are creatod by our team then automaticaly pasted out to the community mo bile app Chamber cr Newspaper webste the business mo bia web app 3 0 Storyboard Catalog Facebook and Tr far haustve promotion Ongoing pratesslonal support is maintained at2. Google Maps IL tits ond Labels Reporting Lists Labels Info Mating Labels and Avery Forms I Quick Reports o Creating aist of members that have no optimized their TCS page Quick Reports Ino IV Custom Reports Custom Reporting Ita Exporingio Excel COMMUNICATIONS 1 Drip Marketing Batore sending multipost you wil est want to Ink your Facebook andor Tir accounts What Ns means is that the Facebook or Twit ter account wil be linked your member racord so that anime you Want to multipost you wi ba abl o post to the socia networks you have access o When other users usa multipost hay wil have to Ir nei Facebook and Twitter accounts to thelr own member record Ta lnk your Facebock anclorTiter account click on the bution at the lop My Account Then click Facebook or Twitter tab and cick ont butan to connect From there ell the instructions There an optional date and time fid avalabia This wil allow you to when tha multipost is made his i so you can sot up a ra Mina tor an event to be posea at serte Connections to social networks aside rom the MMS social network are oniy valid for 80 daya Ba sure ta reconnect your account every 60 days you s scheduling posts as ofthis wrting 114 13 ta clear ial sched ed mutiposts wil nt refresh ine validity c your MMS FB and MNS0 Tvitr linkage L Mutipost MutposlSocil Networking Intro Linkin
3. timas with members and organizations Support included tor you statt and your members We know that most business onara are io busy or just don t hava the tecnologica abity 1o get hem where thay neadi to Thats whara our support cen ter takas control Our support cantar w contact the business and do allaf the set up They Wi even ad the frst 8 iteme to the display tet Ifthe business does no have their own photography our tearm wil Provide licensed stock photography a no addtional cost What ends up happening Is that he participating businesses will have beautiful presentations of heir qood and services Their business wil be part of a network where of tho businesses aro presented beautifully and with rch content Technical Support or Chambar Administrators 855 253 6362 Prem Edition Member Support 844 487 3668 Sales System and Taring Support 530 530 4250 CHAMBER NATION Chamber Relevance System Features program thats mar to having your own formation technology onsite tor you and members A award winning program backad with hundreds c relerences We have invested heaviy as a company to develop a membership sur morc nother words member services hat are exclusive in Chamber of Commerce membership So when you implement Cham ber Nation you are implementing a system that not orly mates lt much easier to run a Chamber but also to sell memberships wh
4. When you order a matila app t wil be populated with a set of defaut Teatros and content This sat of contentis just a sample of what is avall able lor your use Generally tis advisable alow the support center to hand con lont ur afer the app has bean published by Apple as Apple is notori us tor blog picky and restrictive about approving apps Mor your app has boon published isin Active status you can st your content by going ta the Mobile App Manager main page and clicking on App Bulder This page lists all ne content in your mobile app as well as Inks to adelchangaremove content The Mobile App Content are caved buttons onthe Apps Menu and once touchodicicked wl display the content in tha apps main page There are 5 types ot content 1 Pages Categories 5 Spacers To content click the appropriate nikon the lo a the page to no right at Add New To isting content click the Peni icon delata existing content cick the red ican To mave the content up or down in the menu order click the up or doan araw Pages for the Mobile App are just simple content pages Senar to what you might add using he Website Content Editor or your webs From the Mobile App Menu Bulder page se below op apo ea Ber To adi a page Cickthe Page Link To adit an edsing page ha Penci con next io page e the moni
5. have the o reserve checkout materials Ts is avaabio Under Members Area Features on te mena Later whan tne material is retumed the as Signed librarian can check n the materials When ti eur aan can then use the editor mentioned abous o check in ha book Look far tha Bock in the st and click on the out inik ths wil oggle the in out indicator back to ML Library brary into This moduse not enabled by deta et us know IF you want touse tis Once enabled you wili need to esitmainain a ist of legisla ders This is done trom when Member Database Admin house members and senate members ar two special record types that you wil ses in the view opto To set up an legislative om log in then look for Lagisiative Actionin no righi column under admin functions Enter the name f Acton the issue at and begin and and los the details about In requests why people should contact their legislator en the suggested subject and message tot hause senatetoth slacion whether you want people to be able to ond to muliple legislators mitad members 1 jus a tew lagista tors that neadi to be oboe select tham When your dene entering the action tm cick on Submit wili show up the iist along wi a URL you can use to action You can pos this URL on your website ar sent out in an malo your As people respond ha system wil rack who has contacted which la
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7. Board Modus The Photo Album s a fus system allowing your cegarizaton to upload ratos ef events and papi Once uploaded by an admin eve uset nose photos ara arranged as of a photo album that an bo integrated wii the publi sd cl your wets Atamalvely photos can ba kept privata presented within tha mem bars area oniy This can be configured via tra MMS Configuration Page using the include album i members area option IL Phot Mobi Albums Photo Album Ino Managing Photos IX Relocation Guide Manager X Daily Deal Approval XI Donations Wah Lat The Relocation Guide and the Links Paga editors provided by EcTown are a unique form of edtor Tray low admin user to build the con tent of a page by aesemtig a variety of laments vertical tacking them ino a naat presentation These elements include Tile Heading Subheading Variety bolded text one ines ot varying Text a malting tet section a wo celumn table wit ows Lirie inik to a website IX Reicaion Guide Manager Relocation Guide Intra Ealing Relocation Guide Elements X Dally Deal Approval Coupon System Day Deal Administration Donations Provided your MMS account has bean integrated wi a payment gate way you can use the donations module to provide way forthe pubic to donate ta your organization Forms Builder Wish List more complicated than the
8. and Committees Wratis a Membership Care MOBILE APP ated ine app vi Page for his module See below Chamber Onboording Mobile App Manager App Manager hero Ordering a New Mobile App Updating Mobile App Into Managing Mobile App Content Managing Mobile App Pages Managing Mobile App Features Managing Mobil App Catagories Managing Mobil App Links Managing Mobile App Spacers Verification Servos Chamber Member Administrative Cheat Sheet Great Tips to Remember Merchant Account Fair Commerce Merchant Account Options Merchant Account Privacy System Policias and Copyright Merchant Account Setup Intamatan Data Conversion Data Conversion Process QuickBccis Integration Optimal Upgrades General 1 Promotional Toolbox by Gommuniylink Fras Incredible Promotional Toca for Chambers of Commerce IL Chamber Ting Services Chambar Ting Consulting Services 1 Chambar Website Makovers 819095 Website Makeover Lo Miscetaneous Members and Admins Application Time Out MMS Configuration How to Limit Grid View Code to One Category with Displays Right System IL Chamber Advertising Chamber Advertising ve Network Food Understanding the Valu af Chamber Advertising MOBILE APP USER GUIDE app wit can ba orderad by contacting support at Chamber Nation Mer ya submit your order new ticket wil be created
9. donations modula the wish it mac alows or monetary donations But in addien you can set up an array of teme you may need donated Than donors can choose to do mata the em ore monetary equivalent hat lom X Donations Wish List 8 Denations Wish List inro The forms builder is a andy tool allowing an organization to build Simple web orm tat can be used by members or the general pubic Tris useful fo scholarship applications publ polls and anything that you can imagine Each tma a user flls out the orm and cha on Submit the contents of the frm are sent to an assigned address Aher selecting Form Buster fom Administrative Functions section f tha main monu the user is presented with a menu to adichanga elta ferma To ad a new torm click on Add New For you are then guided through a series of pages General iio Hara you can enter the name of the orm a description email ad dress whara contents ot the form will sent upon submission Aiso there is checkbox to prompt for I checked ne form wil intue a frst name tast name and ema field Guestons Tris is where the torm questions are composed To add a question ick on Ada New Questen You are hen given he option of selecting a typa of queston Choice Yes No Taxt Field Mulino Tex Aher selecting the type o question you then are prompted o entar the Question verbiage selected Multiple Choice you have
10. own login to update personal data submit manage hei personal directory page mobile coupons nine sor going green program and participate in surveys ports and and much mora resta custom reports based on tha various data elements cared within the member dta base View the range ling re poris and options Create membership directoras maling labels tags certiicates and other useful documents Communicate wih your members based on selection cera This ce may be by categories membership pans projects commit datos at activiy in the Chamber and more Creata beau and broadcasts I you rele using Constant Contact We doofe a full connecton but that s not aquired Event Management Mobile Applications Members Area Funds Bonner Ad Advertsing Website Management Setup muliple calendar Le a calendar tor chamber events a calen Sar tor community events and even provida calendars to char organiza tons thay use ini their own websites an oficial area calendar can bo crated for the entre community DeiveredIncugh websites and mobile devices There is mt the number ot calendars you stout cr on uso Calendars wil display on your web site and forent views and printable PDF versions Send out vans to caian dar tems Create avents that people can register for and pay for nine Aci packages to your evente Create nam
11. the option News Manager XN Prens Releases of lowing ory 1 selection number of selections or united selec Afer entering the question selected Multiple Choice you wil non be presented with a page whore you can the choices To deleto a question click on delete to the right of he question To change a queston cick change toa right cf ha queston To re order ha presentation of questions use tha move up and move owe inks to move questions up or down the list Atter your form has been created a URL for this farm vt ba listed in Ina Forms Builder ama area You can copy and pasta the URL no mai rio a web page or otherwise publish as you see 1 Xi Forms Builder Forme Builder nfo 2A News Manager News Manager va Prass Releases News ManagenPress Releases Entaing Contant Int the News Manager DIV Press Releases How do I add photos to my press release My press release showing before I date tis supposed Io Press Releases ve News Manager News ManageiPress Releases WEB EDITOR ADMIN COMMUNITY AND POSTS Category List Nation Wat Chamber Recreation System Connecting Tand Webmail to Outeok Daly Deals Drip Marketing System Google Apps Migration tor Mcrosli Culoc Scam Directores Kooping Member Categorias Under Admin Gonbol Limited Adress Information on MAPPING Member Keyword Guide fr Search Optimi
12. Registration go to the Event Registration Adin monu Event Registration Admin under the Admiristrativa Functions subheading on the main menu and fallow these steps Gick on New Event 2 Entar the avent name description dales paymant options cuoi dates and any other applicable fields available Iis page impor tanto enter a notification ema adress When people sign up forthe avent a notification wil be sent to his actress Click on Continue You will be taken ta the Event Packages on Add New Package You nead ta adk at least one package 8 coat is associated wi the evert create a package with 0 00 ae Ino Remember that tgisraris can select 1 package 5 Enter the package name description and cost Click on submit 7 Repeat steps 4 8 to add additional packages Click on Continue You will be taken ta the Custom Fes 9 naed to add addtional Mak for session selection meal selec or the intormation that you ta collect hie is whera you can add thase es not your set up 8 complete at tis paint 10 Add New Feit 11 Select the feld and click on Submit 12 Enter the information me to tha particular feld and click sub Repeat stops 11 121 ada additional custom ids 14 When you ara done entering lds click on Continue to fish set ting up your svant Calendar mies I Calendar of Events L E
13. abile App Information Addidit Special Olas and Coupons Ad Coupon Photos rom Matila Device Adel Classis or Job Board Postings Act Preas Ad Serling Photo Tour images System wil also update members own mobile web Mere onthe way Only when logge in as a system admin laval user though your mobi device Pubickmember do no hav access to the foo ing elormaton View Member Count anda View Member Payment History View Member Ad Stas View Member Pola View Edit Member Database VisujUpload Member Photo Calendar Evers Membership Card and When it Can Be Used View Edit Classifeds or Job Board Postings Rapid Checkin of Members at Everts App syncs between admins Custom Reports Send Prospecto Otice Business Card Photo Supported Suspend Members or NonPayment Update Member Poll Photos with PhoneTabiet Post to Member Business Network updating al apps and community orm stream ORDER THIS APP EY VISITING wira ChamberAPPcom BROADCAST TEXT MESSAGES Ji support we wil mobile number s into that fid Tris isthe fied that usedi to Ting tre phone numbers ta use when sending out Broadcasts When the module is enabled to send a message lic on send new message Ya be prompiad to entar a subject and massage noe the subject i not sent Mi is just used as a way 1o track which mes Sage was which In
14. be impressed REVIEW AND DELETE LIST ONLY RECORDS in your database that are na useful to you REVIEW AND UPDATE YOUR CHAMBER WEBSITE ttis wit oten help your search rankings oo REVIEW YOUR MEMBERS OPTIMIZATION LEVELS than members engage and get valuable ad vanced member servces there ara mate reasons ta renew heir membership BE SURE TO UPDATE CHAMBER NATION wit your contact changes and contact us through the Help Desk If you need cur assistance ADDITIONAL RESOURCES OVERVIEW sens ChomberStftcom For technical suppor tor system administrators please 055 235 6362 For member and advertiser subscriber support have them call Baa 487 3663 Fors 630 530 4250 Important Program Facts You continue to offer al of your rising membership plans Al ot your existing Chamber Nation member services continuo as hey ara today Tha Premium Membership Plans are OPTIONAL tor new and renew ng members AN associated wit the Premium Plans ara included in your pre econ plans and paid by the member at signup and renewal Tis program was developed rom the ground up by our team Pera at Chamber Nation years af knowhow and ecl experienc in work ing vith te oshousands ot Chamber of Commerce members we have learned what was needed to answer the relevancy question at Chamber of Commerce Wo present the Premium Membership Plan a
15. bile Funcions To add a new spacer Click the Spacer Link To remova a spacer lk the rad Icon next 1o the spacer inthe menu tem ist Ses below Hebe Ag Mana pulser MK i Once your new mabilsappicatin lve it becomes another impor tant module in the Chamber of Commerce program to become ta most Powerful broadcasting system in the community Your members can now login though this mobile appicaton to do Iolowing functions designed enhance their advertsing reach and im prove business To read al about these services for members please isit www CramberAPPeom Once members download the iPhone Android or HTMLS motile appli cation for your um community members ara abie o manage various areas of their lacal advertsing system Thase updates ara immediately Unique Staff Acces ond Mobile Managemen Tools Sent ta the community organization website member directory pro Tas area search engine and other comuna mobile applications Locate Other Members View Delivered Through Chamber Locate Event nfrmation Update Member Profle View Present Liva Membership Card for Local Discounts Eic Optin Read and Post to Private Member Forums Post to Member Business Network Public Seam View Special trom Other Members Viow Memberto Mamtar orly Ora Alt Business Services AE Business Hours Trafic Catcher Ste and M
16. e Fields Granting Access to Members Oficers Board Members Mutidtember Accounts Match Merge Mass Enty ot Data MEMBERSHIP BILLING L Quickbooks Integration Quickbooks Integration Services 1 Membership Biling Rad Door Plan Calcutatons Convert Regular Member to Pre ium Membership Pan Member Bling System MMS Member Bling System Training Video Member Bling rite Video Member Bling Reports Video Member Renewals Video Handing Member Ronewais Member Renewals and Dupicatas Creating Records Invoice Documents Email Renewal Notifications Recording Payments Receipt Documents Rande o Dropping Members Ronsiaing Members Viewing Transactions RoporingData Esport Nos Duos invoices Membership Ons Corections ois Payments with Ful Automaton Nighty Jobs QuickBocis Irtertace Syne Operation REPORTING FeperinalLisslLabels this feature alous quick method for an ac in o create a labels or to exrac data to a comma Custom Reports this is more power but more complex method or Seting up reports that can be re used again and These repons also ba included in quick reports section making ham avail able io tha general member memborievel user 1 Miscellaneous Reporting Topics m Reporting inta Member
17. e tags and ign in sheets for events Send out survey after the event Even access this ara ol he System via your mobie Move your chamber to the mobile werd wih your own Oficial mobile app Let the publie dowrioad the chamber app chamiberapp com from iPhones iPads Android Phones Tablts HTMLS devices They wil discover ciractaries events community information and much right on their phones Members and chamber stalt als per form funcions using the app just as if they wera on the wab site Manage in the and fi center Create message boards Use Ina leaming center to create training materia tor members Cre ate surveys tor members that will store he responses in a data base Sat up and manage projects and commitaes Use the proposal submission function to request RFP for speakers Use the banner ad program to generate income far the chamber There are avan catagory specdic banner ad spots fr your rectory re Ports on banner cick throughs and directory hita Take lock at a Search raport that wil lt you know what people are ooking far in your racory and ether finding it not View a raport member optimiza Use tha back ofc manage many hinga that wil automatically show your website Manage tems press releases classed ad Social Networking Bling Management News and Press Connect wih Members and relocation guide even a d
18. ectron newsletter This means newsletter that is published via formated emai The reete altar works by fest set NEWSLE ing up templates for a publications want 1o create The template al Jows to you set up he common atrib utes for the publication such as the header imaga masthead colors and Once atempiate is created you can add newsletter asue and ada act aries iin the newsletter As months qo by you can copy a Prior month s neler make easier to create a new NOTE emails can ba iricky at times given that here ara so many cients out there Outook Thunder Gmal ez They don render HTML in the same way As a rule otthumb keep things simple I you keep the formating simple you increase the odds that your newsletter wil ook good in al email cliente N Newsleter Editor How do upload images in the body of my newsieta o Newsletter Editor intra V Broadcast Messages Newsletter Template Newsietar Sending Out the Newsletter Newsletter Configuration The Broadcast Message feature of the MMS allows an admin eval user to send a simple ta the members or porion c members or Ioa selected tew members Aher selecting Broadcast Mas sages fom the Administrative Func tons section of the menu tne user i presented with a menu to send message or to re send ada recipients toa messa
19. eir cart Inthe nd page when editing a product you can edit ito atnbuts such as colora or sizes this feature allows you ta add up 5 dire at tributes lo each product and many optons for each atribute Shipping Options Tares In MMS Contiguraton under Onine Store Configuration you spec ly some options tor taxas shipping For taxes you can specify whether to apiy sales tax and choose the state you operato in You will also want to indicate whether shipping is in your state I you use the tax option you al your prod ucts and identify weich ones ara taxatie with a checkbox For shipping you can ect a simple shipping computation based on a fit rata per tem PubisangPromoting To Promote your store the publi side of your use the In that is presented at the botam o Ine Online Store acrin page ahere you edt products Y Onine Sie Onine Store na Clasifed Ads MI Job Board MIL Photo Mebile Albums The Classe Ads system is a powerulsystam that can allow an or ionization to cfr ther members a valuable seva Far homeowners associations neighbors can have an ongoing lectori garage sale For academie and trade associations tn clacefed ads system can be used o create ob postings get to the cassifed ad editor go to the Content Manager Menu V Classe Ade Classified Ads Intro Glassiied Ads Submission Classic Ads Edtor VIL det Board Job
20. er L Resource Reservations Resource Reservations Into 1 Proposal Submissions Request for Proposal System RFP Setp 8 RFP Edt Roques Pg 1 REP EdiRenumi Pg2 3 4 45 RFP Tapics Committees RFP Topisg Commitses Setup RFP Message Function Sereen Proposals and Assign Reviewer by Type The Elections teatre slow an acminevel use to create an election wih a variety diferant questions and send out mala to tha member ship ta prompt membara to completa the eecton Wih the amal thera a ink to follow wich alus the member to completa he sur vey The electon 8 also poste within the member s araa so those who are granted access ta the member s area can log in and complete the Besi there Online Learning Message Boards the election system is designed low one vea per person The mal sent ta members will provide a ink that wil enm hem ta og to complete ina election Members must login la complete an election VL Becher lection inte Creating Bectons lection Repons Electin Emails IV Onine Learning Onine Lasming Module Designing Your Courses Message Boards aro a usel Ioi allowing members to communicate wih anolhor The Message Boards operata on a hierarchy organ izad by Board gt Tope gt Post Boards can be created by ad users and ara usad as primary categorias for organizing topics Topics can be created by a
21. eval tame so Categories are very handy in keeping eve hing organized and allowing lor more content to be added m m A stm tthe To ade a new category ha Category Link To adi an edstng catagory the Penes Icon nat toa category in tre menu tst The adit page for Catagory content locks like this conten menager MM Be Simply enter the category name sie a parmisson leval and dick Ina continue gt gt buon Once added the category appear on other added screens inthe Parent drop down box Link for tha Mobile App ara simple menu tems that when clicked wil open a naw URL From the Mobile App Menu Bulder page see belon opt Ap nenu To ad a new inie Click Link Link Spaces adit an existing ic Click Penci Icon next o Linkin the menu The acct page for Link content looks Ike hi Simply entar the ink paste in the URL and cek the con nus button Note you a Category to place it under and ako control he security required to view the page Spacers tor tha Mobi App are simple menu tems that have no action ar purpose other than to insert blank space ora gap in menu ot the mobile app to help separate menu tems From the Mobile App Menu Bulder page see below poH LS i Unique Member Access ond Network Tools Overview Member Mo
22. g lator IV Legislative Acton Center Legislative Action Centar nro inne Sion The cnn sor teature alos you to man age a catalog of tems and sponsorships and alow members andlor the publie ta purchase them have a cect card merchant account or PayPal count integrated wih your MMS count twil automaticaly be contig ured ith na store To start using the stora the frst thing you wil have to do is enter items into your catalog to maka tham available or sale Catalog To manage products listad in your catalog cick Onine Sore under Administrative functions tems in the catalog must be assigned to category So your frst may bo rating categorias Click on Manage Catagories to man age your categories From this page you can acchangeldelelecale ares you have few tama creat single category named general or produci Once you ve crested a category or cick an Manage Products ta fatur to product management pago From here you can ad shangaldoleta producta To product cick on Add Now em You ian then antar he nama select a category and entar a description and price tor tha product You can also browse for a picture ol your Product your local drive which wil then uploaded sized for splay in the catalog There is also checkbox or sold out not available f checked usere wil not be to acid this tem to th
23. g and Publishing Your SP Pages Video to Use the SP Biog Feature Video How fo Use the SP Photo Pubsshing System Videc Using the SP FiesiDowrioad App Video Using he SP Themes Editor Advanced Users Video Using the SP Mobile Themes Editor Advanced users Video IX Displayedtight Training Videos DisplayedRighi Logging In Video DisplayedRighi Preferences Area Overview Video DisplayedRighi Ad Displays Dashboard Overview Video DisplayedRigh Add or Edit Ad Displays Videa DisplayedFight Add Displays Fight ram Phone or Tablet Video DisplayedRighi Muti Post to Facebook Twiter and Mora Video DisplayedRigh Overview Stats Video X Strategy With Our Founder Videos Bulding Membership Wih Commerce Control Panel Video Expiring integrated Community Tools Video UR The Network and Why Video Wratis Chamber Squad Video Wratis Tiodew Video XI Chamber Soles Support Membership Sales Plan Chamber Economics Concept Expired Program XI What is Chamber Notion Video with Chamber Nation Founder Richard Sculy Video MEMBER DATABASE L Tired Membership Plans How can create are membership graph that shows the mam ber nenets at each level of membership IL CRM System CRM System into Tears Real Teo 1 Member Database o Can limit members 12 categories Memberlevel Features Member Database Intro Member Database Admin Membership Pane Member Databas
24. g to Facebook Pages The Drip Marketing System is a way to set up drip programs Each pro amis tad to or mare triggar events signing up as pros etc and then multiple emai messages are set up for the pro am Each message la set up wih timeframe ol days past he tig er eveni that a message is sent When the trigger event occurs the sarias massages are queued o ba sent the person that triggered n One a program is set up tho messages scheduled automaticaly Ba you ware to manually schedule a program for a given person or to remove scheduled messages qo contact database look Up Ina member and then ick on the nk at ne batam for Drip Marketing Social Networking Messages or this Member This shows he messages scheduled Win Inst remove them There is aiso an buon at the to where you selecta program and add i to this memberpraspect 1 Drip Marketing Drip Marketing inio In several ications in the MMS you wil o Ink labeled mulipost or post Tris is alink Mutipost feature Multpost allows to you create ingie post and then post it to social networks in one step Mulipostcurenty allows posting to the folowing social networke Facebook and the MMS internal member social natu We ara working on adding tner networks to this it To use this atw cick on the ink You w l then be presented wih a Page whore you can enter for y
25. ge NA ready sent Te send a new message cick on Send New Message you are then guided trough a series of pages 1 Message Details On tris page enter your name tor Sender enter your emaii for Sender Ema entar a subject and your message 2 Attachments On tis paga you can add fles that you wouid Ike attached to your message Use In Browse button to find the on your local drive con Atach ta upload and attach document to your message Recipients Hara you can designate who receives your message Members ar non member contacts can be added one aa ime using Add Se lecind Members to Lia Recipients can be added in groups using Ine Add Recipients by Mombershin Plan or similar unctons ada by ProjectConmitee Jum Date Business Category et See section Managing Lists for best practices Message Details Tris is a confirmation paga Review the dels of the massage here be fore sending When ready ick on the Sand the Massage bution V Broadcast Messages How do I send a Broadcast Message to cry people in eran catagories How do lecti a saved broadcast massage Broadcast Messages Into Bounced Erais Broadcast Message Configuration Managing Lats Email Unsubscribe Requests Fomaling Avoiding Spam Firs EVENT MANAGEMENT Quick Set Up Procedures more detail lock the other help infa in tia section To set up Event
26. iduals can thon participate in surveys Surveys Suney into Creating Surveys Survey mais Survey Reports Projet Commit VIL Media ond File Finder The ProscisConmmitees feature fer a way for members to siar up lorprojecsicommitaes anine prasenta list of currant projects or com wel as oran am to organiza people who are sening on commitise or interested in a project The PrajactsiCommitiees information can bo used to creat reports Ls Ing the raporing module 1 also has tew handy features for commun car and reporing within i MIL Propois Commitises ProjeciCommiteas Iro VIL Media and File Center Fie Archive File Management Fla Archive Video Mass Upload Fla Archive Video BANNERS AND SYSTEM STATS WEBSITE MODULE MANAGEMENT I Snoppoges Website Editor or Taring 1 Scappages Website Editor Training tor Training M Library IV Legislative Action Center Tho Library module alus you to manage a ist documerisimedia in your organization s library This can be used to rack which mambar has which material in their possession Managing the rary When module i tura on tne st ot documents can be Library under administrative functions you will see an aca changeldelete environment where you can manage the of docu Checking Checkng in Members afr logging ri the members
27. ile alsa proving Chambar o Commerce value for proved retention rates CHAMBER NATION S COMMITMENT TO YOU We are working every day to make your experiance one that is far above your expectations We continue to reach out to our chambar a for input and develop the latest tecnologias te industry Support and raining is included throughout the Heime af our relation ship Our goal is that the chamber wil be the communities mast inpor tant pain or intormation hat the chamber wil retain and grow membership pneu a and Soca ones Seon UE 9 Se m een cte inem murum eem System Features Continued Membership Management Reporting Communication us Dum Cae dienen actin Care temas Mob cc pere ore tamat sri Mmmm ira acie arena ho gta oat Gat eto na Lae 3 With Chamber Nation in place you wil have of your member informa ton in one easy ta access Record contacts with your mem bere even set reminders tor future contacts Send elector teferals to members Customize membership plans and categorias with easy one step member setvatora View member biling history events at landed cross referenced listings his and mora with just one ck Members have thee
28. ist The ads page for Page content Ike this ITI eo mm er PEPPER ciae dee Simply entra page and some cantent and then clik Click hara Io publish to mobi Nola you can specify a Category to place itur Ber and the security required to view the page Features for the Mobil App are advanced content pages that have spe iai properties alowing them lo interact with the MDS database and pro vide dynamic content or tha ond user From the Mobile App Menu Bulder page below pom RE sot tam uan twan an To add a new feature Clck the Faatura Link To adit existing faatura Click the Panci Icon next to a feature in the menu ist The adit page for Feature content looks ke this Cantant Mang 18 93 Categorias Simply select the desced faatura rom tna drop down menu ener he menu terihama determine which category any to it under se lecta permission level and ic he continue gt gt butan Note you can specify a Category to place under and also conto securty love aquired to view the page Some features have adciional pages where you wil be asked to select andlor entr ather niermaten but most are just stap Ike the one incited above Categories tor tne Mobile Ang are simple menu tems that alow youto nest multiple tems under them The Mobile App Content Menu is im led 12 to
29. mmunicating the chambers concerns to their representatives Provide your members with many marketing and search tals These Include beauitul directory pages and Naina wih tha members social Promlum members can open a large on Ine store or services catalog nota retaler and price entared whare thay can display M Works for Members up to 100 tms or services through their oam website via the sup piled member catalog and motile Thera is a Gong Green pro for members to show what they are doing to po green Members participate in various coupon programs Member can submit vents and participate nthe many online actives the chamber is pro viding by using their rique login information We provide your members with incredible support so that we as Sure our customers that the economic development tools inherent within our system your system work to Increase commerce We help You put Commerce back inta Chamber o Commerce It s Expandable It s Supported and It s Appreciated by Tens of Thousands of Users VIDEO TRAINING We encourage you to le these training videas fr new Chamber employees or even tor testing vourseit an how someting is done These videos ae availabie to you at your convenience and wara broken down into bite sized pieces to maka I easier for you to exactly what you ara looking for without having through an hourlo
30. ng videa just t find the 2 manut segment you are locking fo Whe these videos do nat cover ail of the Chamber Nation modules we are working to more videos all of the time so keep checking out tha Video Training Center 1 Begining Videot Opening Two Browser Windows Video Howto Log In Video Membership Plans Video Member Categorias Video Member Database Video 8 Sanding Welcome Emails Video IL intermediate Videos 8 The CRM System Video Ad ng a Referred Drop Down Option Video Creating an Overnight Event Registration Video Creating Form Latter to Send ta Your Members Video Send Leads to Members Video Lends Trading Game with Points Video Request Proposal Module for Pubic trom Website Video Syndicated Calendar System Ven Mutkpost to Social Networks Video IM Broadeau Messaging Videos Accessing Broadcast Messaging Vileo Understanding the Fist Sereen af Broadcast Messaging Video Seting up a Broadcast Message Video Selestng Recipients of a Broadcast Message Video Resending a Broadcast Massage Video Massage Detalls and SPAM Score for Broadcast Mes sages Video IV Calendar o Events Videos Understanding the Calendar o Events Admin Video Adding a New Calendar Event Video Calendar Invtatons Video 12 Viewing Invitations and Tracking Attendance Video V Event Registration Videos Accessing Event Regatraton Video Understanding
31. ny member and used as primary discus son poris Posts alo known as ige can be crested by any member and are directly related othe topie There are a number c dit Terent setings and options or the message board module and those Wil pe discussed in sub ssctons ot his help fie NOTE Tre rest of the documentation on the Massage Saar istor the New Message Boards impemenlad in 2012 2013 you are not us Surveys ing the message boarde you may switch over to MMS Con Figuraton Message Board contiguraton V Message Boards Message Boards Into Creating Message Boards Craig Topics 2 Emal List Enabled Message Boards The Surveys saure allows an admin evel user to create a survey wth a variety of dierent questions and send cut emal o e membership lo prompt members ta complete the survey Within tne emails ner is a ink to follow wich allows the member to complet the survey The sur vey is alsa posted within the mambar araa those who are granted accesso the member s area can log in and complete the survey there NOTE the survey system is designed to aw only vote per per son The emails sent to members encoded for that particu mem ber so sharing a Enk the survey wli not work 1 possi to alow non members to participate in surveys if you send the survey taa non member prospectlist oniyicther or art member s araa access a non member those indiv
32. on the MOS User Support Clon Care Cantar and the development process wil begin as soon possibie unless noted the comments of ne om you submited Suppor wil be contacting you or your logo that your mobile artwork san be generated You wil receive artwork procis from the artist you can view and approve When a Mobile App is published to Android or ApplalOS entar some information about the app that wil inform the public about your and your organization During tha ordering process you had an opportunity ta provide this in formation For best resus you may update this information as necessary Note that while you ae abl to tis information we stil have to manu aly make those changes Android and AppliOS merhetahtares dua to restrictions hy hose compares To edit your app into click on the App In nk on the main Mobile App Manager Page otto top tar This wa aka you to the edit page Hera you can ei Tile Descrip ton Promo Text and Keyucrds este a your app Please nota that Android restricts he app tlla to 3D charactare and aiso each app tls must be 100 urique among all of the Android and Apple app mar ien Managing Mobile Application EE Once you are satisfied w h your changes click the Submit Changes button One of mobil developers wil be nifi o he change v a mal and wi update the app on Android and AppielOS markets az mo slow
33. onation ish st oe non proa Sarche bie directories aro automatically updated on the website avery time you make a change in the database calendar and evert teme re updated in raal time Search engine optimization is bult into the program Online member applications and member logins are connectad to the website The Chamber has an online stare connected to sell teme Ihe adverts ing packages Manage your coupon programs the chamber daily deal program member to member coupons and directories of your member spacial Manage your Facebook Twiter and your oam Member Business Nat Work from one dash board Send calendar tems events and par posts to your social all at one lime Even set dates tor tuture post ings Creste invoices tor dues and non use tems Record payments view reports on aging and historical baing data lorecastng reports and much more Print ar invoices in ane quick batch Connect with PayPal or a merchant account and alow payment far avants and mem ber dues win a eredi card crine Greate recurring non dues invoices and event invcices and payment reports Accoss tris information while in the field via your mobile Phone to check on member payment status While you visit hem Option tul integration wih QuickBooks is aval abie Create naes tems and press releases that wa automatica ba added ta your wab sita and mobil There is even a legislative action cen terto get your members involved with co
34. os mp baene ye ba ant br re ast tec ne boi D eng ey a mn ab ed ned om ory on ne em no reram Impact on Large Businesses ines exin i edema d erin bs na oad par pur stat aro po nt ine pe qua ri creta de co Be a TUI Wem rte ed slap pod da gen ay eoe deed resin ln emet pee es mes iy es ad perd ee hme mee eet he ee mel De ret Herbert n Large Restairart rains pnm Roe Svea acy an ane mache Kooy Cau emda ari li pr Sm aeh mcs arde inde ner ema Amung even hir ros da pro cie es ores ment ante st P ee mc pn FE Anne are Gh B Te imo Citer Mentan n ce organe Denn Sra y eoo dec d pur Sime esed t eri root Charber Merbers cn orale Cm Kb m Amang memo ho bae ee ono busig a Ho po ui RUTRUM dc mp pom Among u use come baja aca fs patro cs ass Pere acom err eor eye mo a wait pibe arm cor Impact on Small Businesses ann ee rater em eben serbe i or eer mier Ak ten Ths metos Sf he ere e zm mb pra TEE eee B Bei nimimm nei bal ae dc ano ae empat Comte Meng Bom hd ce nein About The Schapiro Group and Market Street Services ten me hin E mU ar ne een ry eee EN er Group
35. our post con be pr Populated with ifo based on whare you clicked the mpost ink fin the calendar it would pre papulata wth that events no so you can post about your even Before sending multipost you wil est want Ik your Facebook andor Twiter accounts What Ns means is that ho Facebook or Twit ter account wil be linked your member record that anime you Want to mulipos you wi ba able o post to the socia networks you have access When other users use multipost rey wil ave Ink Meir Facebook and Twiter accounts to thelr own member record Ta lnk your Facebook andar Twitar accounts click on the bution at the lop My Accounts Then click Facebook or Twitter tab and click ne button to connect From there alow is an optional date and tine fid This wil allow youto Schacule when tha is made ihis is so you can aat up a ra tor even Io be postad at a later datetime Connections to social networks aside from tha MMS sociai network ara valid for 80 daya Be sura to reconnect your account every days if youre scheduling posts as of this writing i s not clear that IV Newsletter Edior scheduled multiposte wil nat rete te validty ot your MMS and MUS Toter Imkage Social Network Networking Tools _ MuiporlSocial Networking Into The MMS newsletter actor that allows an organization to edit and publish an el
36. solution to bring back the purpose and value the Chamber of Com merce The marke has changed signilicantiy so response needed to change toa E15 THE REAL VALUE OF JOINING A LOCAL CHAMBER OF COMMERCE The Real Value of Joining a Local Chamber of Commerce A Research Study Study Overview dng height thing zt only the communi ori bem secs wal Whale es pny A eee e SER lle era dica ng quali oa ofa ef oe ined TD ei eta pon Sean See ee Lr bata ET ea the ee pesi M ETATE EU EM Een Ber linie ats ab pay trend reel in mi i eder der ena aa oa iM Se ea cd mr na ak ma dn tt Soe eee E AA Chamber Membership as a Business Strategy eve de one ert as Ter a big re a porre aan nnn PET Tee frt pud rotten Tad ar en contr sen o Tato sn ads bungan Canin Sei Tei im a Caen Fen On ebore Hem Coss mem eme aeree teens age Maa ipaa al ik uxo Im o pad A Chamber Impacts and their Causes py vo o epa ipae Tne site eher bead mn e pin mck eripit ron Peer ee emer rm m ie ean Pins ie ieee ii hen haved ie den Sc waco eee belehren the po fe I er wa ETE Ree pre tote Ra ie Wen Komar ink at imp ru sack hs pin opc Pen smn me ep mp a nei
37. the sereen youl be prompted to select recipi Oniy member records wh something entered in the mobi Phone field wil ba avaiable o you Once you ve made your selection Verified your message you hen can send l Aher ha massage inae s status available for ihat message Twil show the progress of the message which anes hava been sent which ones had fiel Ihe recipients chcose to reply o your text har wi show up on the status page CHAMBER NATION SYSTEM REMINDERS THIS IS THE ULTIMA CHEAT SHEET POST NEAR YOUR COMPUTER RUN BATCH RENEWALS AND APPLY PAYMENTS Batch Renewals should be run once a month ven tor annual memberships BE SURE TO CREATE EVENT IN CALENDAR ADMIN FIRST That way you have to ener it ice whan creating an Evert Registaton BE SURE TO SELECT THE PROPER MAILING LISTS whan sensing out Broadcast Messages Newsster emails That way people can opt out of ose particuiar types of communication saving you ram being marked as a spammer CHECK YOUR BOUNCED EMAIL LIST as tis wil help keep you of he spammer its RUN THE MONTHLY BOARD REPORT coco a month to stay n syne Io how you dong BE SURE TO USE THE SEND LEADS TO MEMBERS MODULE Members wil be prosend with he new seco and wil append statements co PROMOTE AND UPDATE YOUR MOBILE APP Tremendous potentis meti publishing by t your members and publi wil
38. the Event Functions Video Adding Event Detaile Video Adding Event Confirmation Verbiage Video Adding Event Packages Video Editing Event Packages Video Adding Event Custom Fields Video Adding Event Administrative Fielde Video Proview New Event Registration Video VI Newsleter Manager Videos Accessing tha Newsleter Manager Veo Understanding the First Screen of the Newsletter Manager Video Overview of Newsletter Template Selections Video New Newsleter Template Video nd Send a Newsletter Video MIL Toda Website Editor Training Videos Tides Website Editor Login Video Tides Website Editor Overview of Lot Access Panel Vedeo Website Editor Pages Overview Tides Website Editor Edting Page Video Tides Website Editor Understanding Text Video Tides Website Editor Photo App Video Tiodew Websta Editor Add Mulimedia Video Tiodew Websta Editor Embedded Coda Video Website Editor Blog Video Tides Website Editor Fles Video Tides Website Editor Design Video Tides Website Editor Publish Video MIL Snoppages Website Editor Videos Logging inlata SP Editor Video Understanding the SP Dashboard Video Understanding the SP Page Edtor Moduls Vidao Editing a SP Paga and Changing Setings Video Understanding the SP Text Modul Area Video Tour SP Media Module Ara Video Tour ba SP Elements Video Understanding the SP Walgets Module Video Understanding the Plugins Moda Video Savin
39. vent Registration Event Registation Into Seting Upa Registration Packages Members Non Members o Custom Felts Admin Fe Editing AtendeesFaymerts Event Reporting Discount Codes Event Registration Messages Event Regstration Configuration Event Biling Separate Dues Biling 1 Calendar vies The Calendar ot Events is af the most irequenty use tea turas in tha MMS falls under the catagory of Content Management Too as alle an organization o keep a calendar updated on treir Website atso is ino the category af Member Communication Tools because itis integrated with an evert invitation system Beyond that there a Tracking component as wal The Atlerdance mod alos an organization Io track member atendance at various The format ot formate formats exile grid calendar style format jendar of Events dar ot Ever dar ot Ever Tracking Calendar Automaton Broadcasting Member Event irn More www OfficialCalendarNetwork com MEMBERS AREA FUNCTIONS M Proposal Submissions M Elections Resource Reservations under members ofthe members area menu teatres at the botom Clicking block af time thay will be prompted to enterin the details start tme end ima ec After they erter this than that bleek af time wil be reserved for the memb
40. zation Member Na Showing on Sreet View Mapping System MMS Banner Ad Manager MMS Broadcast Messaging MMS Calendar ot Events MMS Classe Ads MME Coniguraton Area MME Contact DalahaselMsmbar Raloals MMS Coupon System and Daly Deals MMS Drip Marketing MMS Event Registration System MMS Forme Bilder and Forums MMS Legislative Action Center and Library MMS Media and Center MMS Member Database Fee MMS Membership Biling System MMS Membership Plane UMS Mobile Photo Album Sharad with Members MMS Mult Post and Social Networking MMS Naw ManagerPress Releases MMS Creator MMS Onine Leaming MMS Onine Store and Donation System MMS Projects and Committees MMS Reporting MMS Resource Reservation MMS Survey System MMS System Introduction Mobile App Users Guide Monty Newsletters and Customer Meetings New Prota Grid Membership Directory New Prospect List va Load List Tigger NEW Graphics Dashboard Newsletter Eling Solution Shown Newsletter Oper Rate Detection Google Apps Fress Releases Rasi Value ot Joring a Chamber Study Recreation Assets GPS Override Recreation Ste Mapping Muli Chamber Sreet Vew Red indicators Member Email Ls Sating Up Your Own Goods Analytics Account Survey Raport How do I gat the survey results aftar it is sent Translating Your Website Understanding Google Anayics Using ORM Drip Marketing Way Create Ambassador Page usng Projects
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