User`s Manual
Contents
1. 2 EXPLANATION OF PRINTER PARTS 2 1 Printer 2 2 Operation hn TEE 3 OPERALDION 3 1 Setting Replacing the paper roll 3 2 Installing Belt UP datu Eos 3 3 Installing Battery 3 4 Charging the 3 5 Removing Battery with Belt Clip 3 6 Wireless Communication 3 7 Interface Cable Connection MI 3 9 Reading Magnetic Girpe suus 3 10 Reading IC Card m sw 1 GENERAL OUTLINE 20 is a compact full featured portable line thermal printer which can be used in a large variety of job environments Bluetooth WiFi communication with a PDA or similar device is useful for business activities at the point of sale or service amp Compact and Robust e High speed and low noise emission of the line thermal printing Long life printing head with high reliability e Easy paper handling owing to the paper drop in style e Lithium ion rechargeable battery e 3 LED to indicate battery status Equipped with USB and serial port as standard e Built in Bluetooth function CMP 20BT e Built in Wi Fi function CMP 20WF e Built in magnetic stripe reade2. 8 4V 1200 mA Battery Battery type Output Charging time 2 hours 10 50 C IC CARD Optional EMV level one certified smart card reader Li ion Size 96 W x 136 D x 58 H mm 3 7 W x 5 3 D x 2 2 H inch Humidity 35 95 10 95 Battery Charger Input AC100 240V 50 60 Hz Output 7 4V 1800mAh Temperature 5 40 C 2 EXPLANATION OF PRINTER PARTS 2 1 Printer 1 Paper Cover Set paper roll inside this cover 2 Manual Cutter Tear Bar To cut the printed paper gently pull the paper from the edge of the paper at the angle so that paper firmly contacts the serrated cutter 3 Power Button Press and hold the Power button for approximately 3 seconds to turn the printer power ON To turn OFF the printer press and hold the Power button until the Power LED gets off 4 Paper Cover Open Button blue colour Press down to open the paper cover for replacing the paper roll 5 Paper Feed Button Press once for 1 line paper feed Press down and hold for continuous paper feed to any required length 10 11 12 13 Control Panel Refer to section 2 2 Operation Panel DC jack Connect Charger for recharging battery MSR Slot Optional Swipe magnetic stripe IC Card Slot Optional Insert IC card Battery Refer to section 3 3 Installing Battery to 3 5 Removing Battery with Belt Clip Belt Clip Hole Refer to section 3 2 Installing Belt Clip USB Por
3. If liquid from the battery is ingested immediately seek medical attention Keep the following in mind when handling battery Otherwise liquid leakage heat generation and explosion may result Do not throw battery into fire or do not apply heat Do not peel or scratch the external battery casing Soldering is prohibited Do not give strong shock to battery or throw it away Do not short circuit the positive and negative terminals with a metal such as metal wire Never disassemble or modify battery Otherwise liquid leakage heat generation or explosion may occur N WARNING If battery liquid attaches to skin or cloth immediately wash it out with fresh water Otherwise skin disorder may be caused N CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Use only the approved external charger or charge the battery within the printer Never use another charger or one that looks to be similar N CAUTION Do not dip battery in water or sea water Wet battery may generate heat or may be subject to corrosion Do not use or leave battery at high temperature Using or leaving battery in a place of high temperature may result in liguid leakage deteriorated performance or shortened lifetime Keep battery beyond the reach of a baby or child Pay attention not to let a child take out the battery If the battery is used for the first time be sure to
4. charge it completely before use If any abnormality is found while the battery is in use stop the operation and carry the battery in local sales agent The battery in the printer is shipped partially charged Please fully charge the battery prior to using the printer Precautions on Installing New Paper N CAUTION Before printing confirm that print paper is set straight forward at the exit from the print thermal head Skewed setting may result in paper jamming To prevent skewed insertion of paper use the following form for the end of paper Precautions on Using Thermal Paper N CAUTION e Print density may change with different kinds of paper Observe the following when using thermal paper Thermal paper is not resistant to discoloration deterioration in quality and thin printing Do not leave printed thermal paper exposed to light for a long time Avoid exposure to high temperature humidity liquid or sunlight When keeping the printer thermal paper a board do not use paste adhesive or adhesive tape containing volatile organic solvent For long time storage use thermal paper of high storage type or copy it with plain paper copier Avoid contact with a film of vinyl chloride for a long time Avoid using ammonia Do not put thermal paper near the paper copied by use of ammonia Avoid putting sweat or grease from your hands on the surface printed or to be printed of thermal pa
5. selectiva de aparatos electr nicos usados seg n establece la legislaci n prevista por la Directiva 2002 96 CE sobre residuos de aparatos el ctricos y electr nicos RAEE vigente nicamente en la Uni n Europea Se desiderate gettare via questo prodotto non mescolatelo ai rifiuti generici di casa Esiste un sistema di raccolta separato per i prodotti elettronici usati in conformit alla legislazione RAEE Direttiva 2002 96 CE valida solo all interno dell Unione Europea Deponeer dit product niet bij het gewone huishoudelijk afval wanneer u het wilt verwijderen Er bestaat ingevolge de WEEE richtlijn Richtlijn 2002 96 EG een speciaal wettelijk voorgeschreven verzamelsysteem voor gebruikte elektronische producten welk alleen geldt binnen de Europese Unie Hvis du vil skille dig af med dette produkt m du ikke smide det ud sammen med dit almindelige husholdningsaffald Der findes et separat indsamlingssystem for udtjente elektroniske produkter i overensstemmelse med lovgivningen under WEEE direktivet direktiv 2002 96 EC som kun er gaeldende i den Europ iske Union Se quiser deitar fora este produto n o o misture com o lixo comum De acordo com legisla o que decorre da Directiva REEE Res duos de Equipamentos El ctricos e Electr nicos 2002 96 CE existe um sistema de recolha separado para os equipamentos electr nicos fora de uso em vigor apenas na Uni o Europeia Jezeli zamierzasz pozby sie tego produktu
6. to incorrect operation handling or improper operating environments which are not specified in this manual Due to the nature of thermal paper printed data should be considered for temporary use not stored for a long period or permanently Please note that CITIZEN SYSTEMS is not responsible for damage or lost profit resulting from the loss of data caused by accidents repairs tests or other occurrence If you find loss of information error or uncertain matter please contact your CITIZEN SYSTEMS dealer If you find any disordered or missing page s contact you CITIZEN SYSTEMS dealer for replacement CITIZEN is a registered trade mark of Citizen Holdings Co Japan CITIZEN es una marca registrada de Citizen Holdings Co Japon Company names and product names in this manual are trademarks or registered trademarks of relevant companies Copyright 2010 by CITIZEN SYSTEMS JAPAN CO LTD 4 SAFETY PRECAUTIONS What the Icons Mean Precautions and notices necessary to follow for preventing hazards to the user or other person or their properties are defined as shown below Hazards and degrees of damage that may be caused by ignoring the instructions are categorized as shown below Please be familiar with the content of these definitions before reading this manual Indicates the case that may result in death or serious injury This symbol indicates that using the product improperly defiance of this symbol may result
7. Avoid entry of foreign material Otherwise fault may occur Do not use volatile liquid thinner benzine etc or wet cloth when cleaning the printer Deterioration or discoloration may occur Use a dry soft cloth for cleaning Do not move the printer or give any shock or vibration to it while the printer is in operation or in standby operation The printer power may be disconnected and the print data may be lost Precautions on Using Printer N WARNING Do nottouch the print head or paper cutter while replacing print paper Heated print head may cause burn The cutter may cause injury to the hand N CAUTION Use of print paper other than specified may result in not only deteriorated print quality but shortened life of print head printing portion e Do not tap or rub the print head with edged or hard material When condensation is present on the print head dry it completely before printing Printing with condensation may damage the print head Precaution on Overheating N CAUTION feeding of the printer should be 1 5 or less in print length After printing for this distance we recommenda pause of at least 30 seconds for cooling Q To prevent the motor from overheating continuous printing or Precautions on Using Battery N DANGER Leaked liquid from the battery may result in loss of eyesight if it enters the eye Immediately wash eyes with fresh water and get medical care
8. ated To prevent the motor for overheating the printer should be stopped for at least 30 seconds after continuously printing a 1 5 metre long receipt 3 9 Reading Magnetic Stripe Optional Insert and swipe the card in the direction of the arrow as shown in the picture 3 10 Reading IC Card Optional Insert the card in the direction of the arrow as shown in the picture CITIZEN SYSTEMS JAPAN CO LTD 6 1 12 Tanashi cho Nishi Tokyo shi Tokyo 188 8511 Japan Tel 81 0 42 468 4608 Fax 81 0 42 468 4996 http www citizen systems co jp PM74901 00F PMC 1007
9. ge is suspended with charge LED blinking Green Try unplugging and reconnecting charger then charge should resume The charging is completed when the LED changes to solid continuous green A NOTE 1 Unless the exclusive charger is used provided by the manufacturer the printer can be damaged and the manufacturer is not liable for the consequential damage 2 Before removing the battery make sure that power is turned off 3 A battery must be installed for printing The printer will not operate from the charger alone 4 It is not recommended to use or operate the printer whilst charging as it can reduce the battery s overall lifetime 3 5 Removing Battery with Belt Clip 1 Rotate the belt clip as shown 2 3 6 Wireless Communication Bluetooth Connection 1 The Printer can be connected to devices equipped with a Bluetooth interface such as PDAs PCs or mobile telephones and handheld scanners 2 Use the Bluetooth connection function supported by the device to connect to the printer 3 The default PIN code for pairing is 0000 but this can be changed with the Utilities supplied on the CD ROM Wireless LAN Connection 1 The Printer can be connected to devices equipped with Wireless LAN connection according to the WiFi standards of 802 11b and 11g 2 Use the WiFi 802 11b g connection function supported by the device to connect to the printer JA NOTE Referto Config
10. in death or serious injury This symbol indicates that using the C t product improperly in defiance of this aution symbol may result in injury or damage to properties Definition of the icons This symbol indicates the hazard that needs precautions S This symbol indicates prohibited actions This symbol indicates mandatory actions Precautions in Handling Printer N WARNING If the product continues to be used when heat smoke is generated or an abnormal odoris produced a fire may occur Immediately turn the printer power off and carefully but quickly remove the battery then contact our service agent If any foreign matter metal tip water liquid enters the product immediately turn the printer power OFF and carefully but quickly remove the battery then contact our service agent Ignoring this instruction may result fire N CAUTION Do not place the printer on a shaky table or other unbalanced place The printer may drop or fall resulting in injury Avoid using or storing in the following place Damage to printer may be caused e In acar parked a sunny place a place exposed to direct sunlight near heat generating equipment or the like e A place where temperature or humidity is excessively high or low or its change is radical e A dusty place e A place likely to get a splash of water or liquid Avoid dropping impacting or vibrating the printer otherwise damage may be caused
11. mmm I MOBILE THERMAL PRINTER MODEL CMP 20 series User s Manual CITIZEN SYSTEMS JAPAN CO LTD ce D D If you want to dispose of this product do not mix it with general household waste There is a separate collection systems for used electronics products in accordance with legislation under the WEEE Directive Directive 2002 96 EC and is effective only within European Union Wenn Sie dieses Produkt entsorgen wollen dann tun Sie dies bitte nicht zusammen mit dem Haushaltsmull Es gibt im Rahmen der WEEE Direktive innerhalb der Europ ischen Union Direktive 2002 96 EC gesetzliche Bestimmungen f r separate Sammelsysteme f r gebrauchte elektronische Ger te und Produkte Si vous souhaitez vous d barrasser de cet appareil ne le mettez pas la poubelle avec vos ordures m nageres Il existe un syst me de r cup ration distinct pour les vieux appareils lectroniques conform ment la l gislation WEEE sur le recyclage des d chets des quipements lectriques et lectroniques Directive 2002 96 EC qui est uniquement valable dans les pays de l Union europ enne Les appareils et les machines lectriques et lectroniques contiennent souvent des mati res dangereuses pour l homme et l environnement si vous les utilisez et vous vous en d barrassez de facon inappropri e Si desea deshacerse de este producto no lo mezcle con residuos dom sticos de car cter general Existe un sistema de recogida
12. n the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which receiver is connected e Consult the dealer or an experienced radio TV technician for help CAUTION Use shielded cables to connect this device to computers Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment EMI Compliance Statement for Canadian Users e This Class B digital apparatus complies with Canadian ICES 003 e Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada GENERAL PRECAUTIONS Before using this product be sure to read through this manual After having read this manual keep itin a safe readily accessible place for future reference The information contained herein is subject to change without prior notice Reproduction or transfer of part or all of this document in any means is prohibited without permission from CITIZEN SYSTEMS Note that CITIZEN SYSTEMS is not responsible for any operation results regardless of missing error or misprinting in this manual Note that CITIZEN SYSTEMS is not responsible for any trouble caused as a result of using options or consumables that are not specified in this manual Except explained elsewhere in this manual do not attempt to service disassemble or repair this product Note that CITIZEN SYSTEMS is not responsible for any damage attributable
13. nie wyrzucaj go razem ze zwyktymi domowymi odpadkami Wedtug dyrektywy WEEE Dyrektywa 2002 96 EC obowiazujacej w Unii Europejskiej dla uzywanych produkt w elektronicznych nalezy stosowac oddzielne sposoby utylizacji SS a 2 ___ Declaration of Conformity This printer conforms to the following Standards The Low Voltage Directive 2006 95 EC the amp Directive the RoHS Directive 2002 95 EC and the WEEE Directive 2002 96 EC LVD EN60950 1 EC R8BT TE EN55022 Class B EN301 489 1 EN301 489 17 EN300 328 C EN55024 FCC Compliance Statement for American Users This eguipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This eguipment generates uses and can radiate radio freguency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this eguipment does cause interference to radio or television reception which can be determined by turning the eguipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation betwee
14. per Store thermal paper in a dark place with average temperature below 25 and relative humidity below 65 Using print paper with a thickness outside the recommended range may cause improper print quality Precautions on Using Special Serial Cable N WARNING e With one side of the connector connected to this product do not touch the metal part of the other connector N CAUTION Static electricity may cause breakdown of internal circuit of this product Do not leave this product with a cable wound around it for a long time Disconnection or discoloration may result Plugging and unplugging the contactor shall be done securely in the correct direction N CAUTION Do not use the product at a voltage and frequency other than specified Do not use Charger other than specified Before use confirm that the power receptacle has sufficient capacity Do not connect to the power receptacle where multiple connections are used Do not step on tap or put any object on the cable of the Charger Before connecting or disconnecting Charger turn the printer power OFF Do the operation securely THE TABLE OF CONTENTS GENERAL PRECAUTIONS SAFETY PRECAUTIONS 1 GENERAL OUTLINE inan oen run 11 GE E 1 3 Model Classifications cccccecccceeeeeeeeeeeeeeeseeeens 1 4 Basic
15. r Option e Built in IC card reader Option 1 2 Unpacking Standard Battery Belt Clip CMP BA20 Charger EU Plug Serial Cable CMP AD20US CA20 S01 Paper Roll CD ROM Ouick Start Guide Battery Cradle Car Charger USB Cable CMP BC20 CMP CC20 CA20 U01 Leather Case Strap SC20 01 STP20 01 1 3 Model Classifications Classified by the following designation CMP 20BT U MC Header None Without reader M Magnetic stripe reader C IC card reader MC Magnetic stripe reader IC card reader Destination U North America Europe Interface None USB and Serial BT USB Serial and Bluetooth WF USB Serial and WiFi 1 4 Basic Specifications Direct line thermal printing Max 80mm sec 203 DPI x 203 DPI 48mm 384dot ALPHA NUMERIC Character Extension Character 18 codepages 14 international characters Font A 12 x 24 dot Font B 9x 17 dot 32 Font A 42 Font B EAN 8 EAN 13 Code39 ITF UPC A Codabar Code93 Code128 PDF417 2D ESC POS Window CE 4 2 amp 5 0 Window Mobile 5 0 Paper End Sensor Gap Sensor Cover Open Sensor Paper Thermal Paper 58mm 65um Max 48mm Internal Diameter 12 5mm 0 5mm Reliability 50km TF Continuous printing for 90min Standby for 24hours Serial RS 232C USB Bluetooth Class CMP 20BT Wireless Lan 802 11b g CMP 20WF MSR Optional 1507811 2 Track Track1 Track Track3 Magnet Head Life 300 000 Passes minimum
16. sure the paper is placed in right direction 3 Pull a short length of paper out of the printer and then press center of the paper coverto close the cover 3 2 Installing Belt Clip 1 Insert screw into belt clip I Tu _ 2 Tighten the screw with driver i as shown I 8 A NOTE The belt clip is included in the pack as a standard item but does not need to be used or installed 3 3 Installing Battery Align battery hook as shown in the picture 2 Pushthe battery into the printer until it locks in place To release or remove the battery gently pull the release catch towards the battery module and rotate the battery from the printer JA NOTE As the battery is not charged at the time of your purchase charge the battery fully prior to using the printer Batteries can be charged in the printer or optional external cradle 3 4 Charging the Battery 1 Be sure that the printer is turned off and AC plug is correct one If AC plug is wrong change the plug to correct one 2 Open the DC Jack cover by pulling on the rubber cover and insert DC JACK into the printer 3 Plug the power code to electrical outlet 4 The Charge Indicator LED is on the AC Charger itself not the printer and shows red or green according to the status AN NOTE In case of a trouble while charging the battery the char
17. t Mini B connector For USB cable connection to host Serial port For serial cable connection to host 2 2 Operation Panel Batt Power Error This button is used to turn the printer on and off Power When the printer is off press this button for approximately 3 Button seconds and it will turn on the power When on pressing the button will switch off the printer Paper can be fed manually by pressing this button Additionally a self test can be produced refer to 3 8 for self test information Paper Feed Button If all three of the Batt LEDs are lit the battery is fully charged Battery If you can hear beeping sound and all lights are turned off it Status LED means that the battery is at the lowest level If the battery is not charged at all the printer turns off automatically If the red light is turned on it means there is no paper roll or the Error LED paper cover is open AN NOTE 1 The battery status LEDs give an indication of power remaining Actual run time remaining will depend on many factors such as the contents of the output distance to the computer etc 2 When the battery level is very low high density printing can result in the printer switching off during printing resulting in possible loss of data 3 OPERATION 3 1 Setting Replacing the paper roll 1 Press the Blue Paper Cover Open button and lift the paper cover 2 Place the paper roll as shown Make
18. uration Tool in the CD ROM for the WiFi setting Standard 802 11b 802 11g Communication Speed Max 54 bps Channel Security 64 128 WEP WPA Transmission Distance Max 100m Indoors without obstructs e The distance depends on the environment 3 7 Interface Cable Connection 1 Connect USB or Serial cable into the cable connector on the printer A NOTE Use the cable offered by the manufacturer Serial 2 Connect the interface cable into the USB or Serial port of the device PDA PC etc 3 8 Self Test 1 Turn off the power pressing the Power Button for approximately 3 seconds 2 Whilst pressing and holding the Paper FEED button press the Power Button 3 The printout is produced A NOTE To print ASCII pattern additionally press the Paper Feed button once more 2 After printing ASCII pattern the self test will be finished automatically 3 Ifthe Paper Feed button is not pressed to print ASCII pattern self test will be finished automatically after 30 seconds When the printer is installed initially or when you face a problem you can run the self test and check the information about Firmware version Codepage Board version serial interface setting Bluetooth address and so on After checking with self test and no issues are found you can examine other devices and software This function is working independent of devices and software Motor protection from being overhe
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