Grandstream Networks, Inc. GSurf User Manual
Contents
1. ndstream Innovative IP Voice amp Video Grandstream Networks Inc GSurf User Manual VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GSurf Contents Contents Introduction 3 Installation 4 Minimum Recommended Requirements 4 Login 4 Main Window 5 Menu Items 5 Toolbar Items 6 Play Bar Items 7 Configuration 8 Add network cameras digital video servers 8 How to watch video stream 9 Remove network cameras digital video servers 10 Edit the settings of network cameras digital video servers 10 Set up alarm triggers and rules Set up auto recording 3 Create groups 14 Patrol play I5 Replay tool 16 Electronic map l6 Pan Tilt Zoom PTZ 7 Log Management 7 User Management 7 Local Configuration 18 Firmware 0 0 28 Page 2 of 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GSurf Introduction Introduction Grandstream GSurf is a monitoring and recording system for up to 36 cameras GSurf supports remote viewing control and recording from anywhere on the Internet or corporate network This user manual provides a description of GSurf features and instruction on how to integrate your cameras and digital video servers with this software PC with GSurf GXV3601 GXV3501 3504 Firmware 0 0 28 Page 3 of 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GSurf Instal2. Event Logged Event Details P 2009 07 31 Login admin Login Be Logtist fi Alarm List l J Remove Devices from Groups On Group Browser panel right click on the device you would like to remove on the popup menu click Delete Or on Group Browser panel right click on the group click Delete All on the popup menu to delete all devices in the group Firmware 0 0 28 Page 15 of 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GSurf Patrol Play Patrol Play In patrol play mode GSurf plays video streams from different groups in a loop Follow these instructions to set up the patrol play Create Groups 2 Configure the groups attributes properly 3 Start patrol play Configure the Group attributes On Group Browser panel right click on the group Group settings on the popup menu click Group Settings to open Group Name Group Settings dialog Duration 10 Seconds 2 Enter the preferred settings It s recommended that you set this to be more Group name Enter a group name than 10 seconds Duration Duration defines how long the video Restkay P is ti from this group will be played ae group pray V Allow Patrol Play Display windows The number of channels that will be displayed on the main window It is better that the number of display windows is larger than the number of devices added to the group to make sure
3. Keep recorded files for X days Allows the user to decide how many days to keep the recorded files If you select 0 then the files will always be kept unless the disk is full Firmware 0 0 28 Page 19 of 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Keep event triggered recorded files for X days Allows the user to select how many days the event triggered recorded files will be kept use 0 if you always want to keep them unless the disk is full Snapshot Directory Lets you select the location where the snapshots will be saved General Settings Local Configuration 38 General Settings Recording Settings Number of days to keep alarm logs Number of days to keep event logs Number of times to reconnect devices E Run application when Windows Starts Number of days to keep alarml event logs Allows the user to select how many days the alarm and event logs will be kept Number of times to reconnect to devices In case a camera DVS gets disconnected from GSURF the user can select how many times should GSURF try to reconnect with the device in order to retrieve the video signal Run application when windows start Select this option if you want GSURF to run automatically when windows boots up Firmware 0 0 28 Page 20 of 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299
4. Device 1 Channel 2 E Device 1 Channel 3 E Device 1 Channel 4 NOTE f GSurf cannot play the live video stream please double check the host credentials Firmware 0 0 28 Page 9 of 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GSurf Remove Edit a device and RTSP ports NOTE In the Device Browsers panel the device icon displays service changes If the channel is idle the icon will show as And the icon will change to if GSurf is playing video from that channel Remove network cameras digital video servers From GSurf click Configuration gt Device Configuration 2 Select the device you would like to remove 3 Click Delete to remove the device Edit the settings of network cameras digital video servers After a network camera or digital video server is added to GSurf the user may need to perform greater software configurations to meet their needs Edit basic settings To change the host name device name RTSP transport protocol user account credential and device description 4 From GSurf click Configuration gt Device Configuration 5 Click on the device channel you want to configure The configuration window will come out 6 Change the setting properly Click Save to save all the changes Choose a Stream primary stream or secondary stream From GSurf click Configuration gt Device Configuration Transport Proto TCP hs Sin je Primary St
5. NUNNUUNANAANADOOONNN NOURI AD 24 00 6 00 12 00 16 00 24 00 Wednesday III IIIJIII IIIIII III III III 11 E U E E EEE LTT TEPEEEE LLLP EE 24 00 6 00 12 00 18 00 24 00 Thursday IIIII III I I e ETE E PELL OETP TTT EE 24 00 6 00 12 00 18 00 24 00 Friday LEII IIUI Eo UUE U e E E NOURI AAD 24 00 6 00 12 00 16 00 24 00 Saturday LLL ENIJUN TPIT I 11111 E E a Add Time Schedules From GSurf click Configuration gt Time Schedule 2 The Time Schedule window will pop up 3 Enter the schedule name date start time and end time you can scroll through the I5 minute time slots to select period blocks 4 Click Add to save the settings NOTE Available rules will be listed on the top of the Time Schedule window Firmware 0 0 28 Page 13 of 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GSurf Create Groups Edit Time Schedules 1 e a y From GSurf click Configuration gt Time Schedule The Time Schedule window will pop up Select the schedule you would like to edit Enter the required information Click Edit to save the changes Remove Time Schedules 2 3 4 From GSurf click Configuration gt Time Schedule The Time Schedule window will pop up Select the schedule you would like to remove Click Delete to remove the schedule Configure the GSurf to record automatically Check Start Automatic Recording 2 3 4 From GSurf click Configuration g
6. aa E will be played Record If it is checked GSurf will record the video upon receiving an alarm report Users can also establish the duration of the recording Firmware 0 0 28 Page I 1 of 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 4 GSurf Set up Alarm Triggers and Rules Popup Video If it is checked a pop up video window will appear on receiving an alarm report Display Warning in the Electronic Map If it is checked the corresponding icon of that channel in the electronic map will flash red on receiving an alarm report Write into Alarm Log If it is checked the alarm event will be written to the alarm log Click Add to save the settings NOTE Available rules will be listed on the left side of the Event Configuration window GSurf allows you to have various alarm actions Edit alarm action rules ae YS y From GSurf click Configuration gt Event Configuration The Event Configuration window will pop up Select the rules you would like to edit Enter the required information Click Edit to save the changes Remove alarm action rules From GSurf click Configuration gt Event Configuration 2 The Event Configuration window will pop up 3 Select the rules you would like to remove 4 Click Delete to remove the rule Configure the GSurf to take actions on alarm report Check Triggers and From GSurf click Configuration gt Device Co
7. ap will be displayed in the electronic map field NOTE The supported image files are bmp jpg or gif GSurf will display the electronic map in full resolution and the user can use the scroll bars to view the whole image Add a device to the electronic map Electronic Map Open Device Browser panel and electronic map field 2 On Device Browser panel click on the g az Device Browser Device Browser g a channel drag it and drop it to the preferred 0 Device 1 Device 1 Channel 1 destination on the map Device 1 Channel 2 Device 1 Channel 3 ED E Device 1 Chgnnel 1 Device 1 Channel 4 Devices Device3 Channel 1 with the device name and E ined Device3 Channel 3 Device3 Channel 4 St IP Camera 3 Anicon a suipying the channel number will now be shown on So the map Right click on the icon to change Device 1 Chame Building B Device 2 the icon settings lt gt E Device B oe Electronic NOTE When GSurf receives an alarm report and the alarm action is set to Display Warning in Electronic Map the corresponding icon on the map Cie will flash red Lock the map To avoid changing the positions of cameras on the map accidently the users can lock the map after adding all devices Right on the map in the popup menu enable Lock the map Firmware 0 0 28 Page 7 of 20 V
8. dow Firmware 0 0 28 Page 18 of 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Local Configuration Recording Settings Items Local Configuration _ 3 General Settings Recording Settings Recording Drives Drives Capacity GB Free Space GB Reserved Space MB E se 220 2 65 75 1024 D 0 5 48 1024 ety 2 14 97 1024 Fdz 878 828 05 1024 Split files every minute s Keep recorded files for day s Always keep files if set to 0 default unless disk is full Keep event triggered recorded files for 9 day s Always keep files if set to 0 default unless disk is full On Disk Full Stop All Recording Delete the Earliest File SnapShot Folder DB Snapshot Recording Drives This section displays the names total space and free space of the local disks This section also lets you select which local disks you can use to store recorded video files You can also configure the reserve space for each disk If multiple disks are chosen GSurf will start from the first disk until the free space equals the reserved space and then go to the next one If a network drive has been mapped to the PC running GSURF it will appear there as well On Disk Full When a disk is full users can choose to stop all recordings or keep recording and store them by deleting the oldest files on the disk Split Files every X minutes Configures the duration of each video recording
9. eam 2 Click on the device channel you want to configure The configuration window will appear a 3 Inthe Stream Mode dropdown list select the stream Password you prefer In order to conserve bandwidth users can configure primary and secondary streams For instance the user might like to watch the live video stream from the web GUI in low resolution mode while recording a copy in high resolution mode due to the limitation of internet bandwidth In this case for example primary stream can be configured to have better resolution and then the users can use primary stream to record while watching secondary video streams To configure the primary and secondary stream From GSurf Device Browser panel right click on the device 2 In the pop out menu click Open the web configuration pages Firmware 0 0 28 Page 10 of 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GSurf Set up Alarm Triggers and Rules 3 Your web browser will open the web configuration pages of the device 4 Click on Basic Settings gt Video amp Audio 5 Configure the primary stream and secondary stream according to your preference Instructions for Alarm Triggers and Rules and Automatic Recording will be in the following sections Set up Alarm Triggers and Rules Grandstream s network cameras and digital video servers support motion detection and alarm events They can report motion detecti
10. he Device Name ia preferred transport protocol UDP or Model IP Camera TCP Number of Channels 4 User Name password Enter the Transport Protocol user name and password for the Leer Name admin device s web GUI Docent TELT IP Address Domain Name Enter IP Address 196 168 001 160 the IP address or domain name of the U Domain Name device RTSP Port If the device s web access port is 80 enter 554 as RTSP Trans Port otherwise add 2000 to RTSP Port the device s web access port and enter here 4 Click OK to save How to watch video streams Double click on the device listed in the Device Browser panel the live video stream will be display in the first pane of the video monitor area 2 Click on the device listed in the Device Browser panel drag it and drop to the destination pane The users can determine where to display the video channels and how many channels will be displayed SE BE Gur is playing mesme oo lt ideo Monitor video of the Channel is idle g DVS E GXV3504 channel pe GXV3504 Channel 1 GXV3504 Channel 2 GXV3504 Channel 3 ha GXV3504 Channel 4 ee iri it and drop it to the Bt IP Camera Click on the device drag Channel 1 destination pane oa GH GxV3504 Channel 2 i GXV3601 Warehouse RE BG Channel 3 CBT GXV3601_Roof a oe Device L MAT G 504 Channel 4 W eo 7 rey EE A gt Dewe 1 C DDevice 1 Channel 1
11. lation Guide Installation Guide Minimum Recommended System Requirements Windows 2000 Server Professional Windows XP Windows Vista 32 bits e CPU Intel Pentium 4 or higher 2 GHz RAM GB 3 GB recommended for larger systems Support for DirectX 8 0 and above Login Open GSurf The login page will prompt you for your user name and password The administrator user name and 3 E Beles User Name admin password are both set to admin at the factory default settings Password For security purpose please change the password after the first time you log in to GSurf Cancel Firmware 0 0 28 Page 4 of 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GSurf Main Window GSurf Main Window The user interface was designed for ease of use to offer quick easy access to cameras and recording in the system View Devices and MENU Toolbar Electronic Map Video Display Play bar E GSurf am xX System S View V Configuration Q Py Modes P Manage Tool G Help H ORLE Device Browser e8 s GXV3501 GXV3501 Channel 1 zj A IP Camera 3601LL 3662 TRANSMIT SERVER Log List Date 2011 03 23 Time User Event Logged Event Details 11 51 24 admin Login admin Login Ba Log List EJ Alarm Lis PTZ control and view groups View operation log and alarm log Menu item
12. meras This panel allows users to manage their groups PTZ controller Click this icon to open close the login logs Click this icon to open close the alarm logs A ld Hd a es Ed Click this icon to choose the number of channels that will be displayed on the main window 59080R Click this icon to open the play bar in each video display window Click this icon to broadcast audio through the speakers amp j E Click this icon to display the GSurf software version number Firmware 0 0 28 Page 6 of 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GSurf Main Window Play Bar Items A Stops the displayed video in the channel J Records the video in the channel The icon will display service changes if GSurf is recording the videos the icon will turn ll The recorded video file will be saved in C GS_ Record L amp Takes a snapshot from the video in the channel By default the captured image will be saved in C GS_Capture Toggles the sound channel On Off At factory default settings the sound is off The icon will display service changes if the sound is on the icon will turn Eil 9 Establish or close two way audio in the channel At factory default settings there is no audio connection The icon will display service changes if the two way audio is established the icon will turn Fal Firmware 0 0 28 Page 7 of 20 VolPon www voipon co uk sales voip
13. nfiguration select a rule 2 Select the device you would like to monitor the alarm reports aoe ame eal N The configuration page will comes out 7 Motion Detection Select aRule 4 In Alarm Triggers and Rules section check _ Triggers Triggers mance Selecta Rule 7 5 If you would like the monitor the Motion Detection events select a rule from the dropdown list If you would like the monitor the Alarm Input events select a rule for it in the dropdown list If you would like to monitor both select a rule for each of them NOTE The available rules you created in Event Configuration will be listed in the Select a Rule dropdown list 6 Click Save to save all the changes Firmware 0 0 28 Page 12 of 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GSurf Set up Automatic Recording Set up Automatic Recording GSurf can be configured to record the video streams from some channels automatically according to some time schedules The recorded file will be saved in C GS_Record Follow these steps to set up a schedule Once a schedule has been entered it can be reused as often as necessary Time Schedule Schedule Details Schedule Name 24 0 24 00 a 6 00 12 00 18 00 Sunday LEII IIUI Eo Uee e U e E EEE 24 00 6 00 12 00 16 00 24 00 Monday POTTTUURRRDAARAAA AOU UE E E E EEEN 24 00 6 00 12 00 18 00 24 00 Tuesday POTTTTURRRRRARAAAAOUUUUOURARTAROAOOUONNOONAAANAADOONUNUOUUAIMANNDOO
14. olPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GSurf GSurZ amp bled rCMarfiageat on Remove a device from the electronic map Pel On the map right click on the K icon click Delete to remove the device from the map PTZ Click PTZ on the toolbar to open the PTZ panel If the connected devices are PTZ cameras or have a PTZ device connected users can use the console to adjust the focus brightness contrast speed IRIS and also pan tilt the devices Log Management 3 zo Users can search a log by the log type start time and end time rous User Management The GSurf administrator can add modify and delete users here The administrator can give users different privilege levels Add a User From GSurf click Management Tool gt User Management 2 The User Management window will popup 3 Enter the user name password and privileges 4 Click Add to add a new user Edit a User From GSurf click Management Tool gt User Management 2 The User Management window will popup 3 Select the user you would like the change the settings and enter the changes 4 Click Edit to save the changes Remove a User From GSurf click Management Tool gt User Management 2 The User Management window will popup 3 Select the user you would like to delete 4 Click Delete to remove the user NOTE Available rules will be listed on the left side of the User Management win
15. on co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GSurf Add a device Configuration After installing GSurf it must be configured for your network cameras or digital video servers This section describes how to configure GSurf as well as how to set up auto recording motion detection and alarms Add network cameras digital video servers Add network cameras digital video servers using GS_ Search From GSurf click Manage Tool gt Search Tool 2 In GS Search window click Search 3 Network cameras or digital video servers found on your local subnet will be listed 4 Select the device you want to add to GSurf and click Add A GS_Search paman Indes Model Device Name IF HTTF Port AISP Port sev S61 Gaw On Roof 192 166 1 166 oUa 10080 Search Add network cameras digital video servers manually From GSurf click Configuration gt Device Configuration 2 Click Add to open the Add a Device dialog 3 Enter the required information Device Name Enter a name for the device Model Select the device type DVS or IP Camera Firmware 0 0 28 Page 8 of 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GSurf How to play video stream Number of Channels Select the number of channels that your device supports For example the GXV3504 has 4 channels Add a Device and GXV360I has I channel Transport Protocol Select t
16. on or alarm events to GSurf GSurf can be configured to take actions to notify such events to users The instructions below will assist you with this set up Configure the network cameras digital video servers Grandstream s network cameras and digital video servers need to be configured to report the motion detection and alarm events to GSurf St eS a Add alarm action rules From GSurf Device Browser panel right click on the device In the pop out menu click Open the web configuration pages Your web browser will open the web configuration pages of the device Click on the Advanced Settings gt Motion Detection Alarm Events page In Alarm Actions Section check Upload to Alarm Center Click Save to save the changes Available rules A rule is described of what actions to take when certain Event configuration alarm tri gge rs occurs index Rule Name D E orp cao a 1 1 existing From GSurf click Configuration gt Event baai v Play Sound Configuration om 2 The Event Configuration window will pop up Duration 5 mj Seconds uesta Record Enter required information Duration of Recording l Seconds Rule Name Enter a rule name Popup Video Play Sound If it is checked GSurf will play a ee ee sound when receiving an alarm report Make sure oS PNE Ea Ad Edi Delete to select a sound file and the duration in which it a a a a a
17. s System Switch users View Different panels can be displayed in the main window by selecting your preference from the dropdown menu GSurf can display the Toolbar Device Browser Map Browser Alarm List Log List PTZ console and Group Browser on the main window Firmware 0 0 28 Page 5 of 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GSurf Main Window Configuration Time Schedule Add edit and remove auto recording time schedules Event Configuration Add edit and remove alarm triggered event rules Device Configuration Add edit and remove digital video servers or network cameras Local Configuration Establish recording settings for one or more cameras Play Mode Free Play In free play mode the user can define where to watch the video streams Patrol Play In patrol play mode GSurf plays video streams from different groups in a loop Manage Tool User Management Add edit and remove users Log Management View and search operation logs and alarm logs Replay Tool Browse and view recorded video streams Search Tool Search the Grandstream digital video servers and network cameras in the same LAN Help Information about Grandstream GSurf Toolbar items Lets you browse and manage the connected DVS or cameras Lets you manage all electronic maps Right Click to add a new map GSurf supports the grouping of connected DVS units or ca
18. t Device Configuration and select a schedule Select the device from which you would like to record the videos The configuration page will appear wae 4 In Automatic Recording section check Start F Start Automatic Recording Select a Sched Select a Sched peor Automatic Recording and select a schedule for it NOTE The available schedule you created in Time Schedule will be listed in the Select a Schedule dropdown list Click Save to save all the changes Create Groups GSurf allows classifying network cameras digital video servers to up to 10 groups which helps to manage the devices For example you can place network cameras in the same monitored area in to the same group Add Devices to Groups From Device Browser panel click on the device drag it and drop it to the destination Group in Group browser panel Firmware 0 0 28 Page 14 of 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 rrr rere ddd GA aad GA 5 5 Group 2 1 GXV3504 Channel 3 Group 3 PG GXV3504 Channel 4 2 GXV3601_Frontdoor bS Device1 Le GXV3504 Channel 1 1 Device 1 Channel 1 _ 5 5 Group 4 Device 1 Channel 2 1 GXV3504 Channel 4 Device 1 Channel 3 S E Group 5 Device 1 Channel 4 6 IP Camera Group 6 _ GXV3601_Frontdoor oi Sf GXV3601_Warehouse GXV3601_Roof GM Device 2 E Device Bro e Electronic i o ag E x Log List
19. you can watch all the video streams from the group Allow Patrol Play Check this option to add the group to patrol play groups 3 Click OK to save the changes Start Patrol Play From GSurf click Play Modes gt Patrol Play GSurf starts to play videos Group 1 jw MM GXV3504 Channel 2 from different groups in a loop aa Group 2 Na GM GXV3504 Channel 3 Group 3 GAV3601 Frontdoor E GXV3504 Channel 1 In Group Browser panel the group icon will display status changes The group changes to become if GSurf is playing video streams from it Otherwise the group icon is qj Group 4 gM GXV3504 Channel 4 Firmware 0 0 28 Page 16 of 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 GSurf Replay Tool amp Electronic Map Replay Tool This tool provides the ability to replay recorded videos It also provides a search function which allows you to perform a search based on the start time end time IP address and channel Electronic Map A map gives a visual overview of the cameras in your installation A map is an image for example a drawing or a photograph on which you place cameras and views GSurf supports an electronic map that lets you identify the locations of your cameras and the status of their alarms Add an Electronic Map Right click on the Electronic Map Browser click on the Add a map on the popup menu 2 Choose an image The m
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