VIP-560 Series User`s manual
Contents
1. Function setting gt DND gt select line Disable y Conferer You can establish a three party conference during the conversation three phone parties can communicate with each other 23 Invite the transfer recipient into a 1 When the transfer recipient answer the call press conference in a transferring CONFERCENCE button or on your phone 2 Then the held one transfer recipient and you will be into a conference establish a conference with held line 1 When one phone line is holding on and the other line is busy 2 Press CONFERENCE button or Press Soft key 3 Press the held line s Line button the 3 way Conference will establish Advanced Call Handling Speed Dialing Speed dialing allows you to enter an index number press a button or select a phone screen item to place a call Set up Speed Dials on 1 Press MENU or OK button gt Function setting gt Hot line keys your phone 2 You can configure twelve speed dial numbers on the IP Phone 3 Press OK button or Modify to set and modify Mode Speed dial Speed dial mode Asterisk BLF In the Speed dial based on the increase in BLF Busy line detection function Account Speed Dial hot keys using the account Name Description of this hot key Number Need to speed dial numbers 4 Press to save the changes You can store a large number of contacts in your phone s directory You can add edit2. PLANET Networking amp Communication e PLANET Enterprise PoE IP Phone VIP 560PT VIP 560PE User s manual Version 1 1 Copyright Copyright C 2010 PLANET Technology Corp All rights reserved The products and programs described in this User s Manual are licensed products of PLANET Technology This User s Manual contains proprietary information protected by copyright and this User s Manual and all accompanying hardware software and documentation are copyrighted No part of this User s Manual may be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form by any means by electronic or mechanical Including photocopying recording or information storage and retrieval systems for any purpose other than the purchaser s personal use and without the prior express written permission of PLANET Technology Disclaimer PLANET Technology does not warrant that the hardware will work properly in all environments and applications and makes no warranty and representation either implied or expressed with respect to the quality performance merchantability or fitness for a particular purpose PLANET has made every effort to ensure that this User s Manual is accurate PLANET disclaims liability for any inaccuracies or omissions that may have occurred Information in this User s Manual is subject to change without notice and does not represent a commitment on the part of PLA
3. can t get the IP address A2 1 Make sure you have plugged the Ethernet cable into the LAN port 2 Make sure that the DHCP server is on and there are available IP addresses in the server 3 Try to set your LAN port to static IP client mode Q3 VIP 560PT VIP 560PE During a call can not hear any voice A3 1 Make sure Your handset is tightly connected with the phone 2 Check whether you have muted the conversation or not 3 Consult the outbound server details with your ISP Q4 VIP 560PT VIP 560PE Have DTMF problem A4 1 Check which kind of DTMF you are using and whether it is compatible with the server 2 Consult the payload value with your ISP Q5 VIP 560PT VIP 560PE How to change the time A5 Go to Advance gt Phone Setting page change to Manual for Set Time mode at first then to fill in the date and time at fitting fields Note The IP Phone will automatically get the time from the SNTP server for default values Q6 VIP 560PT VIP 560PE How to answer the incoming calls during a call A6 If a call comes in when you are in a conversation press the flashing Line key to answer the call and the original call will been held Q7 VIP 560PT VIP 560PE How to send SMS A7 You could edit the SMS in the MENU gt Messaging gt Create messages Note Make sure that the SIP server you have registered supports SMS function Q8 VIP 560PT VIP 560PE How to update the
4. PLANET Soft Key Programmable Button CONFERENCE PREDIAL x TRANSFER HOLD pars Toggles the headset on or off Red light means the feature is enabled Toggles the Mute feature on or off Red light means the feature is enabled Typically auto dials your voice message service Red light means have unread voice mail Open or Close the Services menu Reserved for customization purpose Use it to access call logs and corporate directories Allows you to scroll through menus Controls the volume and other settings Connect calling called party to the conference 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Redial Transfer Hold Number Keypad Speaker Line Key Soft key Programmable Button Back Navigation OK Speaker LCD screen Status light Microphone To Redial the last number Transfer redirects a connected Put a call on hold Basic Call Handling Press sends out a call default Toggles the speakerphone on or off 1 Flashing Red There is an incoming call 2 Steady Red Pick up and enter normal call Select the phone line Call or Answer Different colors for different status 1 Red flashing There is an incoming call 2 Red steady Pick up and enter normal call 3 Yellow green flashing Holding call 4 Yellow green steady Active call Each displays a soft key function To activate a soft key press the s
5. 4 VoIP IP Phone Configurations cccccsceseeeseeseeeeeseeeeeseneeees 18 a AES UA O seisescsdeddetssssiadaecocesauessissscsdeaeelsssess 18 Prac me atlas o it aia 18 Hats Ea oblea cate 20 ASEO li 20 Endesa tte 21 Usin Hold and RES o ca cciad 22 Trastero ld ore cdo Sa 22 Usine WILE dat AAA A A lis 23 Do Not DIS rancia ini reinicio 23 SWI C ONE io A E meo E O aed Gates ae tee eo ae Geen ee 23 Advanced Cal Hamann eissscosaiostetesstcacccscssasnctecseeussioideteecasccccvensisncssebsasasalidezeevacccuceessdeacseeeests 24 SPCC Daling is 24 Usina the Phone DOOK ts tote ASA A A AS Ai 25 Usme Cal Los cer Ro 21 Keypad NS CHC NON sssri aaa aaa aada aaa aaa 27 Lanp ua da 28 A e T a e Ta a hea woes akon 28 Netvork SEU id 29 Customizino Rios and VA eos 30 WED SCOS ain e aS A E S 31 ACCOUNT ANG SIP SCEVEL siii 31 Expansion Mod alas 32 A E A Enon ae Reema ta 32 E e e O o E A dalendoasteaseandoyaessaincenuan tenn 33 Appendix A Voice communications ssssssssssscccccccssscssssccccssccsessssssscccssssesssssssscccssssseeessssecs 35 Case Voice communication via IP PBX UIP X 300 Escutia 35 Appendix B Expansion Module VIP S6EXT Installation cccccccsssssssssssccccccccssssssscees 37 Appendix C Frequently Asked Questions List cccccccccssssssssssssccccccccccsssssscccccsssssessseees 39 Appendix DS PCI CATIONS aici cieliesecsaneediessccsctacesaedinriseebeccasuedieescaesddaescactiwlaswelacesecsisocavesdecdsva
6. firmware A8 1 Update the firmware on the webpage Phone Maintenance gt TFTP HTTP Upgrade Q9 VIP 560PT VIP 560PE How to adjust volume Q10 VIP 560PT VIP 560PE How to select ring Q11 VIP 560PE Why the IP Phone can t work when connect more than 4 VIP 56EXT 40 Appendix D Specifications Product Hardware LAN O Display Supports Expansion Module Headset Jack Function Keys Enterprise PoE IP Phone VIP 560PT VIP 560PE 1 x 10 100 Base TX RJ 45 port 802 3af support 1 x 10 100 Base TX RJ 45 port 240 x 160 pixels LCD with backlight Up to 6 x VIP 56EXT 192 programmable buttons N A RJ 11 3 5 mm Mic Speaker separately 4x Line Buttons Red LED 4 x Soft Buttons 5 x Navigation Buttons 2 x Volume Buttons 8 x Programmable Buttons 12 x Fixed Function Buttons Headphone MUTE Voice Mail Service Directory Menu Conference Redial Transfer Hold Speaker Delete Standard VPN Network Protocols and Standard SIP 2 0 RFC 3261 RTP RFC 2833 STUN RFC 3481 SNTP RFC 2030 TCP IP UDP HTTP ICMP DNS NTP STUN RFC 3481 Outbound Proxy L2TP IPSec encryption G 711 A law u law G 722 G 723 1 6 3 Kbps 5 3Kbps G 729 A Voice Standard Security Auto negotiation Acoustic echo cancellation for integrated speakerphone operations Voice activity detection Silence suppression Comfort noise generation Dynamic Jit
7. Left and Dialed numbers Right 2 Then press OK button or You can dial on hook without a dial tone pre dial To pre dial enter a number and then go off hook by lifting Tips the handset or pressing Headset or Speaker button If you make a mistake while dialing press C button to erase digits 19 Here are some easy ways to place a call on IP Phone Place a call using the handset Place a call using a headset Dial from the Directory on your phone 1 Hear the dial tone 2 The first line light 3 Enter number Pick up the handset 4 Press FF button default or press or wait five seconds default New Call Then send the call Press Headset button 1 Press MENU or OK button gt Call history you can select Missed calls Received calls and Dialed numbers or press Navigation button in Standby interface gt select Missed calls down Received calls left and Dialed numbers right 2 Then press OK button or You can dial on hook without a dial tone pre dial To pre dial enter a number and then go off hook by lifting Tips the handset or pressing Send Headset or Speaker button If you make a mistake while dialing press C button to erase digits IP Phone You can answer a call by simply lifting the handset gt or you can use other options if they are available on 20 Answer with a handset Ans
8. NET PLANET assumes no responsibility for any inaccuracies that may be contained in this User s Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make improvements to this User s Manual and or to the products described in this User s Manual at any time without notice If you find information in this manual that is incorrect misleading or incomplete we would appreciate your comments and suggestions CE mark Warning The is a class B device In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Energy Saving Note of the Device This power required device does not support Stand by mode operation For energy saving please remove the DC plug or push the hardware Power Switch to OFF position to disconnect the device from the power circuit Without remove the DC plug or switch off the device the device wills still consuming power from the power circuit In the view of Saving the Energy and reduce the unnecessary power consuming it is strongly suggested to switch off or remove the DC plug for the device if this device is not intended to be active WEEE Warning To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should unders
9. boot Change the ring tone 1 Choose System setting gt Phone setting gt Ring type 2 Press navigation to choose ring tone 3 Press softkey to choose a ring tone to play a sample of it Press softkey to Stop Playing Press OK or softkey to set the ring tone Press softkey to return to previous menu Pes Headset mic volume Headset microphone input volume Web Settings We can configure the IP Phone handier through web setting Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone Enter it for example http 192 168 0 200 into the address bar of web browser The default login name password are admin 123 QP Professional PoE IP Phone Configure Guide Network SIP Account Programmable Button m Planet IP Telephony Management Interface gt Phone Book gt Advance gt Phone Maintenance gt Phone Status gt About ETE Jl English VIP 560PT PE Software Version v2 0 1 6 System Upgrade 2010 06 19 Web Version 2 8 0 1 Web Upgrade 2010 06 17 Account and Sip server The phone attempts to register to the SIP server using the account registrar data provided by the automatic or manual initialization Choose one Account you will find the following parameters Field i eseription OOOO Enable You can choose on off to enable disable the line Display Name It is showed as Caller ID when making a phone ca
10. cdiess 41 Chapter 1 Introduction Overview Combining the cutting edge of Voice over IP and Internet telephony manufacturing experience PLANET now introduces the latest member of mainstream enterprise IP phone series the VIP 560PT VIP 560PE the 4 line professional PoE IP Phone To bring the most satisfaction to customers the VIP 560PT VIP 560PE is the ideal choice for a business to deploy by using IP PBX service The standard features of the VIP 560PT VIP 560PE include 4 line dual 10 100 switched Ethernet ports and integrated IEEE power over Ethernet 802 3af circuitry for offering a choice of powering and cabling options to help reduce cabling expenses and cord clutter To give most flexibility to users the VIP 560PT VIP 560PE platform contains a 240 x 160 pixels graphic LCD with Back light 4 soft keys 10 fixed function keys and a 5 position navigation key The PLANET VIP 560PT VIP 560PE desktop phone is engineered to make Easy to install communications cost effective to deploy self contained service integrated intelligent phone features offering and powerful voice processing power as possible The VIP 560PT VIP 560PE can effortlessly deliver toll voice quality equivalent to the regular VoIP IP PBX connections utilizing cutting edge Quality of Service QoS capabilities to encompass IP TOS DiffServ 802 1 p q VLAN tagging echo cancellation comfort noise generation CNG and voice compensation technology Mean
11. cription 1 Time and Data Display current time and data 3 Missed calls tips Show the number of missed calls Line is successfully registered to a SIP server Line Status Speed Call ojo a Line is not successfully registered to a SIP server 3 8002 DID DND turned on in this line 11 Chapter 2 Preparations Installation Physical Installation VIP 560PT 560PE Enterprise PoE SIP IP Phone 2 x RJ 45 1 x PoE for LAN interface Step 1 Handset Connection Plug Handset Core with Handset and Handset Jack Step 2a Connecting Power Adapter and Network ON t The power adapter not bundles in standard pacage Please ote use the DC 12V 1A standard power adapter with the unit to ensure correct functionality Step 2b Connecting Power via PoE interface and Network In the VIP 560PT VIP 560PE can be powered without external power if connecting to an IEEE802 3af PSE devices such as 802 3af POE injector hub or 802 3af POE Switch Please don t connect PoE injector and AC adapter to Note VIP 560PT PE at the same time this may make the effect of current pulse and then cause device damage Be noted to power the SIP IP phone either from 802 3af PoE or AC adapter Step 3 Foot stand Adjust O Note the stand without holding the button will damage the stand Step 4 Computer Network Setup Set your computer s IP address to 192 168 0 x where x is a number between 2 to 254 exce
12. cute your web browser and insert the IP address default 192 168 0 1 of IP Phone in the address bar After logging on machine with username password default admin 123 browse to Network configuration menu Network DHCP Static IP IP Address Netmask Gateway PPPoE Usemame Password MTU 1500 Default 1500 Automatic Get DNS Manual DNS DNS Primary DNS Secondary DNS MAC Address MAC Address 00 30 4f00 0b 5c Telnet Port Attention The default HTTP Portis 80 if you change it for example change itto 88 you must use IP and HTTP Port to login the web page for example http 192 166 0 200 88 1t will take effect on next reboot 16 Network Parameter Description IP address LAN IP address of IP Phone Default 192 168 0 1 Subnet Mask LAN mask of IP Phone Default 255 255 255 0 Default Gateway Gateway of IP Phone Default 192 168 0 254 After confirming the modification you ve done please click on the Submit button to apply settings and the machine will be reboot to make the settings effective Connection Type Data required The ISP will assign IP Address and related information Obtain an IP Address Automatically The ISP will assign PPPoE username password for Behind xDSL Modem PPPoE Internet access Please consult your ISP personnel to obtain proper PPPoE IP address related information and input carefully Hint If Internet connection cannot be establishe
13. d please check the physical connection or contact the ISP service staff for support information 17 Chapter 4 VoIP IP Phone Configurations General Settings You can perform basic call handling tasks using a range of features and services Feature availability can vary see your system administrator for more information Note The bold type of the following text and following a button in table signifies the phone s button for example OK button and the New Call signifies softkey Placing a Call Here are some easy ways to place a call on IP Phone e a Toggles the headset on or off Red light means the feature is enabled Typically auto dials your voice message service Red light means have unread voice mail poan morean oeann OO ma ea ne 18 1 Flashing Red There is an incoming call 2 Steady Red Pick up and enter normal call 1 Hear the dial tone 2 The first line light handset 3 Enter number 4 Press HF button default or press or wait five seconds default Place a call using the Pick up the handset Then send the call Place a call using a Press Headset button headset Dial from the 1 Press MENU or OK button gt Call history you can select Missed Directory on your calls Received calls and Dialed numbers or press Navigation phone button in Standby interface gt select Missed calls Down Received calls
14. d be hold As a result of that you can switch different calling line on IP Phone Put a call on hold Press HOLD button or press Resume a call on current line Press HOLD button or press Engaging the Hold feature typically generates music or a beeping tone Tips A held call is indicated by the Yellow green flashing Line button nsferring Calls Transfer redirects a connected call The target is the number to which you want to transfer the call Talk to the transfer recipient before 1 Press TRANSFER button or press transferring a call 2 Enter number consult transfer 3 press default or press then transfer the call or wait five seconds default then transfer the call 22 Blind transfer to the 1 Press TRANSFER button or press held line 2 Press the Line button of held line With Mute enabled you can hear other parties on a call but they cannot hear you You can use mute in conjunction with the handset speakerphone or a headset Toggle Mute on Press Mute button then the button is Red Ge You can use the Do Not Disturb DND feature to block incoming calls on your phone with a busy tone Can also be set to their voice mail or other extension numbers etc Enable global DND 1 Press 2 All enabled line on the phone would changes to 8001 DND status Disable DND 1 Global DND enabled press to disable global DND 2 Line DND enabled press twice or press MENU or OK button gt
15. delete dial or search for a contact in this directory Add Contacts 1 Press or press MENU button gt Phone book or press Directories button gt Phone book 2 Press 3 Select Add contact press OK button or OK 4 Use the navigation keys to select content press OK button or to set and modify Name set the name of contact NO 1 5 you can set up 5 contacts numbers Group the contacts be divided into different user s groups 5 Press soft key to complete Modify Modify group Delete group View Edit Contacts Call from phone book Modify to set and modify Group name name of the group Description description of the group 5 Press soft key to complete 1 Press soft key or press MENU button gt Phone book or press Directories button gt Phone book 2 Press soft key 3 Select the Modify group then press OK button or press 4 Select the group you want to modify press the OK button or to set and modify press to save the change 1 Press soft key or press MENU button gt Phone book or press Directories button gt Phone book 2 Press soft key 3 Select the Delete group or OK button or 4 Select a group you want to delete press OK button or 1 Press soft key or press MENU button gt Phone book or press Directories button gt Phone book 2 Select View ALL or select a contact that is belong to different grou
16. en SIP clients For example VIP 560PT A with number 100 with keypad number 200 to VIP 560PT B or reversely makes calls from SIP client VIP 560PT B to the number 100 VIP 560PT A 36 Appendix B Expansion Module VIP 56EXT Installation In this section we ll introduce how to install the Expansion Module VIP 56EXT with VIP 560PE Step 1 Mounting Bracket Fasten 4 screws to daisy chained with VIP 560PE Step 2 Connecting RJ 45 cable Connecting IN port with VIP 560PE s EXT port RJ45 Straight through Cable Step 3 Extending Module Fasten 4 screws to daisy chained each other connect OUT port with next module s IN port via RJ 45 cable RJ45 Straight through Cable 1 i I 1 I 1 t 37 Step 4 Foot stand Adjust Pressing Foot stand button to adjust the same angle with phone base Note Hold the two buttons before adjust the stand angle bend the stand without holding the button will damage the stand 38 Appendix C Frequently Asked Questions List Q1 VIP 560PT VIP 560PE can not register to the server A1 1 Check the IP address If you set your LAN port in DHCP mode please make sure that your DHCP server is on 2 Check your gateway 3 Check your DNS server 4 Make sure your account information is the same as you have got from your ISP 5 Check whether the SIP server is on 6 Check the SIP register port the default value is 5060 Q2 VIP 560PT VIP 560PE
17. eral ways to make calls to desired destination in IP Phone In this section we ll lead you step by step to establish your first voice communication via keypad and web browsers operations Case Voice communication via IP PBX IPX 300 Number 100 Number 200 VIP 560PT A r P VIP 560PT B LAN IP Address aan E LAN IP Address 192 168 0 1 e OP A OS 192 168 0 2 IPX 300 WAN IP Address 192 168 0 50 Machine configuration on the VIP 560PT STEP 1 Log in IPX 300 and create two testing accounts password 100 123 for VIP 560PT A and 200 123 for VIP 560PT B for the voice calls STEP 2 Please log in VIP 560PT A via web browser browse to the SIP Account gt Account 1 menu In the setting page please enable SIP option and insert the Account Password and SIP Server information obtained from your service provider in this sample we re using PLANET IPX 300 as the IP PBX system for SIP account call authentications and then the sample configuration screen is shown below SIP Enable Display Name Username Authenticate Name Password Label SIP Server Secondary SIP Server Outbound Proxy Server 35 STEP 3 STEP 4 Repeat the same configuration steps on VIP 560PT B and check the machine registration status make sure the registrations are completed To verify the VolP communication please pick up the telephone Dial the destination number to make call betwe
18. ettings for you IP phones the other you can log in to User Options web pages where you can settings 21 for you IP phones Use phone keypad to setting Press MENU or OK button to the main menu Use the navigation keys to select menu press OK button to confirm menu selections press C button or to delete input information Language IP Phone supports Simplified Chinese and English To change the language via 1 Choose System setting gt Phone setting gt Language phone interface 2 Scroll through the list of available languages 3 Press OK button or Modify when the desired language is highlighted The language appears on the graphic display will be changed to the one you chose SIP Account Settings IP phone make calls based on SIP accounts IP phone can support 4 independent SIP account and each account can be configured to different SIP server If you want to Create an sip account 1 Choose System setting gt Advanced setting 2 Enter the password required The default is empty 3 Choose SIP gt Account SIP 4 Choose one of the account you want to setting you can configure the following parameters Enable account choose Enable Display Name The name displayed on the screen User Name the account matched with the SIP server extension number Authen usr the Authenticated users matched with the SIP server 28 The default With the same accoun
19. g Ring Tone Cd ise Please upload a ring tone with 6729 audio coding and the size must less than 300k Up Audio Codecs Enable Disable 2 Use the navigation keys to highlight the desired one in the Enabled Disable Codecs list and press the to move to the other list 3 Choose Submit to save the change Of course you can control the voice bulk in this choose Contact You can add edit and delete contact in a phone book on web page of IP Phone 1 Click Contact gt Phone book Contact Operation Phone Group Description fT Number1 8001 Add Contact Delete All Contact If you want to add a contact you just ought to click Add Contact You can edit an existed contact by click 4 l You can delete an existed contact by click m if you want to delete all contacts you just ought to 33 click Delete All Contact 2 When you add a contact or edit an existed contact you can set several parameter as follow Contact Serial Number Description First Name Family Name Mobile Number f Home Number f Office Number FaxMNumber sd OtherNumber Group NONE w You can assign a contact to a specific group If there isn t any group set on the phone the group is None by default Besides you can add edit and delete group by click Contact gt Group The operation is similar to phone book 34 Appendix A Voice communications There are sev
20. ll Username It is authenticated ID for authentication 31 Password Register Expire Time It is provided by administrator for registration Expansion Module Expansion module is extended Hotline function you can believe it support more hotline by using Expansion module IP phone automatically registered every time Expansion module Mode Key 17 Name Number Account Account 1 Name Number Key 18 Mode BLF Speed Dial e 1 Mode BLF Speed Dial Account Name Number Each Expansion module supports 32 keys Account A SIP account relates to this key another word you will call this hotline by this SIP account Number relates to this key Regarding the settings of Expansion module please confirm the model of your phone is VIP 560PE Codec Selection The IP phone supports the following voice codecs G 722 G 711A G 711U G 723 and G 729A You can enable disable the desired codecs via Web interface Please contact your system administrator for more details about the codecs 32 To enable disable the codecs 1 Choose Audio gt Audio Codecs Dial Tone Ring Volume 1 9 Output Volume 1 4 Intput Volume 1 F Handset Volume Handset Mic Volume SpeakerPhone Volume SpeakerPhone Mic Volume Headset Volume Headset Mic Volume Voice Codec Payload Length ms High Rate of G723 1 VAD L Echo Suppression Mode Ring Ring Type Uploadin
21. oft key button Programmable Buttons can be used to bind in order to achieve speed dial Turn on BLF 1 Red steady Remote line is busying 2 Yellow green steady Remote line is idle Return to the standby interface Down Open Missed Calls list Left Open Received Calls list Right Open Dialed Numbers list To confirm the action Hands free voice of the output 480 160 pixel Color high definition display Red flashing There is incoming call Red steady Missed Calls or phone busy Hands free voice of the input Rear View 10 100 RJ 45 Ethernet Port To LAN Headset Jack RJ 22 Handset Jack RJ 22 10 100 RJ 45 Ethernet Port To PC Headset Jacks 3 5 mm RJ 45 connector for Internet access connected directly to Switch Hub through straight CAT 5 cable The LAN interface also can be connected with 802 3af PoE switch or converter for power supply 3 12V DC 12V DC Power input outlet Headset Jack RJ 22 RJ 22 connector for ear phone 7 EXT To connect the expansion module VIP 56EXT at IN port Please don t connect PoE injector and AC adapter to DNote VIP 560PT VIP 560PE at the same time this may make the effect of current pulse and then cause device damage Be noted to power the SIP IP phone either from 802 3af PoE or Phone AC adapter 10 Screen Features This is what your main phone screen might look like with an active call Graphic Icon Des
22. om web browser The IP Phone integrates a web based graphical user interface that can cover most configurations and machine status monitoring Via standard web browser you can configure and check machine status from anywhere around the world Manipulation of IP Phone via web browser Log on IP Phone via web browser After TCP IP configurations on your PC you may now open your web browser and input http 192 168 0 1 to logon IP Phone web configuration page IP Phone will prompt for logon username password root null without password Connect to 192 168 0 1 The server at 192 168 0 1 requires a username and password Warning This server is requesting that your username and password be sent in an insecure manner basic authentication without a secure connection User name e Password C Remember my password When users login the web page users can see the IP Phone system information like firmware version company etc in this main page 15 PLANET Professional PoE IP Phone gt Configure Guide gt Network gt SIP Account gt Programmable Button gt Expansion Module gt Audio gt Phone Book gt Advance gt Phone Maintenance gt Phone Status gt About Planet IP Telephony Management Interface VIP 560P T PE Software Version v2 0 1 6 System Upgrade 2010 06 19 Web Version 2 8 0 1 Web Upgrade 2010 06 17 Network configuration via web configuration interface Exe
23. oth Mic and Speaker Large 4 level gray scales LCD 240 x 160 with backlight Efficient installation deployment of IP PBX solution Reversible base stand and wall mount installation options VolP Features SIP 2 0 RFC3261 compliant Supports up to 4 service domains 8 programmable buttons Supports up to 6 Expansion Module VIP 560PE Interoperability with leading PLANET IP PBX platforms Supports BLF Busy Lamp Field BLA Bridged Line Appearance Voice codec support G 711 A Law u Law G 723 1 G 722 G 729 A In band out of band DTMF Relay RFC 2833 and SIP INFO 3 Way Conference Caller ID Speed Dial Call Hold Mute Forward Transfer Waiting Voice processing VAD CNG AEC Adaptive Jitter Buffer Management Package Content The contents of your product should contain the following items Enterprise PoE IP Phone VIP 560PE unit Quick Installation Guide CD ROM containing the on line manual RJ 45 cable Physical Details The following figure illustrates the front rear panel of IP Phone Front View and Keypad function Message Headset Service Directories Volume Conference Transfer Redial TS Tt y y p ae ees 5 i rn anemia 2 b E i i pa e AAA A Gi y f f j A ee ER a T 4 AA e gt e AAA OS LS Frez Danie n Keypad Description 1 Headset Mute Message Service Directories MENU Volume Conference LCD screen Line Key
24. p 3 Select the contact press the OK button or to edit the contact s information press OK button or Modify 1 Press soft key or press MENU button gt Phone book or press Directories button gt Phone book 2 Select View ALL or select a contact that is belong to different group 3 Select a contact then press If there are multiple numbers of 26 Modify the relative account 1 Open your web browser enter the web interface For details of a contact you can refer to 7 Web Settings 2 Open Contact gt Phone book select the contact who are needed to be modified click d 3 Select the account in the drop down column of the account click Submit to complete it Using Call Logs Your phone maintains records of your missed placed and received calls View your call logs 1 Press MENU button gt Call history gt Missed Calls Received Calls or Dialed numbers 2 Use the navigation keys to view the call record information Erase your call logs 1 If you want to delete a call record you have to select this record from the logs and press 2 If you want to delete an entire call record list you have to select this record list from the logs and press Del All Each call log store up to 20 entries on IP phone Tips Keypad Instruction IP phones can be configured in two ways The first you can use the phone keypad where you can s
25. pt 1 where is being used for the camera by default If you don t know how to do this please ask your network administrator 13 Step 5 Login Prompt Use web browser Internet Explorer 6 0 or above to connect to 192 168 0 1 type this address in the address bar of web browser You ll be prompted to input user name and password admin 123 Administration Interface The IP Phone provides GUI Web based Graphical User Interface for machine management and administration Key pad administration also available for simple configuration Web configuration access To start IP Phone web configuration you must have one of these web browsers installed on computer for management Microsoft Internet Explorer 6 0 0 or higher with Java support Default IP address of IP Phone is 192 168 0 1 You may now open your web browser and insert http 192 168 0 1 in the address bar of your web browser to logon IP Phone web configuration page IP Phone will prompt for logon username password please enter admin 123 to continue machine administration In order to connect machine for administration please 5 Note locate your PC in the same network segment 192 168 0 x of IP Phone If you re not familiar with TCP IP please refer to related chapter on user s manual CD or consult your network administrator for proper network configurations 14 Chapter 3 Network Service Configurations Configuring and monitoring your IP Phone fr
26. t user pwd the user password matched with the SIP server Description description of this account SIP1 the primary SIP server By default all calls through the server SIP2 the secondary SIP When the primary server is unavailable use the SIP server Refresh time Registration refresh interval the minimum value is 20 The default value is 3600 5 Set up the above parameters press softkey to saves settings complete the account creation Note the parameters with the mark must be set If you want to Network Setting 1 Choose System setting gt Advanced setting 2 Enter the password required The default is empty 3 Choose Network you can configure the following parameters Type static IP or DHCP IP enter IP address Note Do not duplicate the IP address with other devices on the network Mask enter appropriate sub mask GW enter appropriate gateway DNS1 enter IP address of the primary DNS server DNS2 enter IP address of the secondary DNS server Web port the default Web port is 80 if you change it for example change it to 88 you must use IP and Web port to login the web page for example http 192 168 0 200 88 It will take effect on next reboot Telnet port the default Telnet port is 23 if you change it for example changes it to 2003 you must use IP and Telnet port to login the manage page for example telnet 192 168 0 200 2003 It will take effect on next re
27. tand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Trademarks The PLANET logo is a trademark of PLANET Technology This documentation may refer to numerous hardware and software products by their trade names In most if not all cases their respective companies claim these designations as trademarks or registered trademarks Revision User s Manual for PLANET SIP PoE IP Phone Model VIP 560PT VIP 560PE Rev 1 1 2010 August Part No EM VIP560 Series v1 1 Table of Contents Chapter 1 Introduccion 6 OV CR VIEW cui ii sede sveateees s 6 PACK ACC Contentor sees asteterescdescissessysnes 7 PHYSIC A A a AA 7 Front View and Keypad TUNCHON aiislaillites 7 REI VIO Wi N E A T os 10 Phone Sereemm ES a Oea a 10 Chapter 2 Preparations amp InstallatiON coocoocooconcocconcocconronronronronennnas 12 PY SIC AVMs Call aC sssini aaee OaE ESEI aanta 12 Administration Interfase 14 Web COnN Sutra ton aC aid 14 Chapter 3 Network Service Configurations ccesseeseeseeseeseeeeseseneeees 15 Configuring and monitoring your IP Phone from web DrowSet cccccccssssssssccccees 15 Manipulation of IP Phone via Web DIOWSET ooooncccnnnnnnnnnnonoccccnnnnnnonononoccnnnnnonnnnnononocnnnnnns 15 Network configuration via web configuration Interface cccccccccnnnnnnnonnnnonnonnncncnnnnnnnnnnnnnnnos 16 Chapter
28. ter buffer Call Progress Tone Generation DTMF Support In band Out of band DTMF RFC 2833 Out of band DTMF SIP Info User Authentication for configuration pages Signaling encryption Media encryption Features Call Features Caller ID display Address Book Missed Calls Received Calls 41 Network and Configuration Internet Connection Type Management Dimension W x D x H Operating Environment Power Requirement EMC EMI Placed Calls Date Time Display Speed dial configuration mapped to 8 speed dial key Network Setting Time Zone Setting SIP port configurable RTP port configurable Call Forward Busy Forward No Answer Forward Unconditional Forward Call Waiting Call Transfer Call Hold 3 Way Conference DND Do Not Disturb Multi line Appearance Registration up to 4 Selectable Ring Tone Distinctive Ring by Group Name NTP Support LCM Contrast Adjustment BLF Busy Lamp Field BLA Bridged Line Appearance Fixed IP DHCP PPPoE LCD Keypad UI Web HTTP Auto Provision TFTP 254 x 205 x 87 mm 0 50 Degree C 10 90 humidity 12V DC PoE IEEE 802 3af CE FCC 42
29. wer with the speakerphone Non headset mode Answer with the a headset Switch from a connected Call to answer a ringing Call Auto answer Ending a Call 1 Your phone ring Pick up the handset 2 Line button of the ringing line is Red Press Speaker button or press the Line gt and flashing Light strip is Red and flashing button flashing Red or press Ans Put on headset press Headset button so that the status light is Red Gs and then do as using speakerphone 1 Another Line button is Red and flashing Light strip is Red and flashing 2 Press the flashing gt Line button to answer at this time the original call will be hold 1 Press MENU or OK button gt Function setting gt Auto answer 2 Select Enable 3 Your phone answers incoming calls automatically after a few rings To end a call simply hang up here are some more details Hang up while using the Handset Return the handset to its cradle or press Hang up while using the Speakerphone Press Speaker button that is Red O or press Line button for the appropriate line or press Hang up while using the Headset Press Handset button Do not keep the headset mode or press keep the headset mode Hang up one call but preserve Press or refer to the above three methods 21 Using Hold and Resume You can hold and resume calls You can take a call in one line at anytime and the other lines woul
30. while the dual Ethernet interfaces on the IP phone allow users to install in an existing network location without interfering with connections of desktop PC networks The VIP 560PT VIP 560PE has streamlined wired IP telephone that provides additional features such as built in PPPoE DHCP clients password protected machine management call hold forwarding mute transfer waiting pickup caller ID peed dial 3 way conference last number redial incoming message indicator multiple call appearances and user intuitive web administration system The VIP 560PE could expend the programmable buttons via connected the Expansion Module VIP 56EXT the VIP 56EXT features 32 fully programmable buttons each with dual color LED when used with VIP 560PE The VIP 56EXT creates up to 192 additional programmable extensions when 6 EXT are daisy chained with the VIP 560PE The VIP 560PE supports speed dialing BLF Busy Lamp Field BLA Bridged Line Appearance on each of the programmable buttons on the VIP 56EXT module Besides the VIP 560PT VIP 560PE are the ideal solution for office use as well as installation for Internet Telephony Service Provider ITSP from leading vendors It s the delivery platform for IP voice services that makes benefits from the VoIP technology in business class communications services Product Features IEEE 802 3af Power over Ethernet compliant Full Featured enterprise SIP Desktop Phone Full duplex speakerphone b
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