Zipabox - My Domotique
Contents
1. Zipabox QUICK INSTALLATION GUIDE Val 1 Copyright 2012 Tri plus grupa d o o All Rights Reserved Copyright by Tri plus grupa d o o No part of this manual may be reproduced or transmitted in any form without the expressed written permission of Tri plus grupa d o o Trademarks Zipato and the Zipato logo are registered Trademarks All other product names mentioned herein may be trademarks or registered trademarks of their respective companies Notice Although Zipato has attempted to ensure the accuracy of the content of this manual it is possible that this document may contain technical inaccuracies typographical or other errors Zipato assumes no liability for any error in this publication and for damages whether direct indirect incidental and consequential or otherwise that may result from such error including but not limited to loss of data or profits Zipato provides this publication is without warranty of any kind either express or implied including but not limited to implied warranties of merchantability or fitness for a particular purpose The published information in the manual is subject to change without notice Zipato reserves the right to make changes in the product design layout and driver revisions without notification to its users This version of the Installation guide supersedes all previous versions 2 Page Important Safety Information To avoid cont2. fix the screws and hook the Zipabox onto the screw s heads Make sure swivel antenna is in vertical position Din rail mounting Make enough space for Zipabox on your Din rail Hook upper fitters on the back of your Zipabox to the Din rail and press Zipabox slightly to snap lower fitters Table top You can place your Zipabox on any table top Just make sure that swivel antenna is in vertical position 18 Page ADDING DEVICES Adding new devices Z wave or ZigBee Recommended distance between sensor and Zipabox should be less than one meter 1 Zipato dashboard click ADD NEW DEVICE button in General widget and follow wizard instructions For Z wave devices it is recommended that you reset you device before adding it to the Zipato network 2 After you successfully add the device in to your Zipato network go to NEW DEVICES in General widget and set your device s room name and type This will help you to control your device easier 19 TROUBLESHOTING Waiting for more than a five minutes and still there is no green LED light 1 Check your Internet connection 2 Check whether you connected your network cable correctly to your Internet router forgot my password 1 Goto my zipato com 2 Click Forgot password and follow screen instruction can t connect any Z wave or Zigbee device to my box Check whether your antenna supplied with Zipabox is correctly mounted on Antenna 1 connect
3. SPECIFICATIONS ntes LIMITED PRODUCT DECLARATION OF CONFORMITY esee DISPOSING AND RECYCLING YOUR PRODUCT 4 Page INTRODUCTION Thank you for purchasing Zipabox smart home automation controller This guide describes how to install program and operate your Zipabox Zipabox makes every home smart Zipabox Controller uses advanced technology to hide the complexity of home networking delivering a simple smart home It plugs into any outlet in the home and automatically talks to all the connected devices in the house connecting them to the cloud so that consumers can control them using tablets smart phones computers or TVs at home or on the go The Zipabox Gateway supports variety of communication standards including Z WAVE ZIGBEE KNX ONVIF and UPnP The Zipabox s capabilities can easily be expanded using snap in expansion modules that will add support for new interfaces and functionalities communication standards and protocols etc 5 Page Once configured the gateway works stand alone but also features cloud support for advanced monitoring messaging and programing services Intuitive graphical user interface allows customers to program their own home rules without any previous programing experience Security and safety unlimited number of virtual alarms partitions up to 233 two way wireless zones trigg
4. Tri plus grupa d o o Banjavciceva 11 10 000 Zagreb CROATIA Telephone 385 1 444 444 00 Facsimilie 44 0 208 955 9001 28 Page DECLARATION CONFORMITY The Manufacturer Tri plus grupa d o o hereby declares that the product Zipabox Smart home controller 1 in accordance with the following Directive s 2006 95 EC The Low Voltage Directive 89 336 EEC The Electromagnetic Compatibility Directive and 1999 5 EC R amp TT EC Directive is in conformity with the e applicable requirements of the following documents EN 61326 IEC EN 5501 1 EN 300 220 2 EN 61000 3 2 EN 61000 3 3 EN 61000 6 2 EN 61000 4 2 EN 61000 4 3 29 Page 61000 4 4 61000 4 5 61000 4 6 61000 4 8 61000 4 11 301 489 1 3 AS NZS IEC 60335 2 97 EN 60335 1 hereby declare that the equipment named above has been designed to comply with the relevant sections of the above referenced specifications The unit complies with all applicable Essential Requirements of the Directives Person responsible for this declaration Dean Janacek COO 01 09 2012 30 Page DISPOSING AND RECYCLING YOUR PRODUCT This symbol on the product or packaging means that according to local laws and regulations this product should be not be disposed of in the household waste but sent for recycling Please take it to a collection point designated by your local authorities once it has reached the end of its life some will accept products for
5. Ethernet WLAN amp Z Wave 23 Page Accessories CAT5e UTP patch LAN Cable Antenna Z wave Antenna Zigbee option Regulatory Compliance pending Safety UL EMC FCC CE RoHS Automation option Remote automation software Online remote control interface Environmental Temperature Range Operating 0 C to 40 C 32 F to 104 F Storage 25 C to 70 13 F to 158 F Humidity 5 to 95 non condensing Warranty 1 year standard Specifications are subject to change without prior notice LIMITED PRODUCT WARRANTY GENERAL TERMS Nothing in this Limited Product Warranty affects your statutory rights as a consumer The Limited Product Warranty set forth below is given by Tri plus grupa d o o Europe herein referred to as ZIPATO This Limited Product Warranty is only effective upon presentation of the proof of purchase Upon further request by ZIPATO this warranty card has to be presented too EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY ZIPATO MAKES NO OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ZIPATO EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE CUSTOMER S SOLE AND EXCLUSIVE REMEDIES AGAINST ZIPAT
6. O THEY DO NOT HOWEVER AFFECT OR RESTRICT THE RIGHTS YOU HAVE AGAINST THE BUSINESS YOU BOUGHT A ZIPATO PRODUCT FROM NO EVENT WILL ZIPATO BE LIABLE FOR LOSS OF DATA OR FOR INDIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE HOWEVER NOTHING IN THIS AGREEMENT LIMITS ZIPATO S LIABILITY TO YOU I IN THE EVENT OF DEATH OR PERSONAL INJURY TO THE EXTENT RESULTING FROM ZIPATO S NEGLIGENCE OR I TO THE EXTENT 24 Page RESULTING FROM ANY FRAUDULENT MISREPRESENTATION THE PART OF ZIPATO OR TO THE EXTENT ARISING UNDER PART 1 OF THE CONSUMER PROTECTION ACT 1987 OF THE UNITED KINGDOM SOME STATES OR COUNTRIES DO NOT ALLOW 1 A DISCLAIMER OF IMPLIED WARRANTIES 2 A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR 3 LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS IN SUCH STATES OR COUNTRIES SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY TO COUNTRY YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS This Limited Product Warranty applies to ZIPATO branded hardware products collectively referred to as ZIPATO Hardware Products sold by ZIPATO Europe its European subsidiaries affili
7. act with electrical current Never install an Ethernet connection in wet locations unless that connector is specifically designed for wet locations Do not place Ethernet wiring or connections in any conduit outlet or junction box containing electrical wiring Installation of inside wire may bring you close to electrical wire conduit terminals and other electrical facilities Extreme caution must be used to avoid electrical shock from such facilities Avoid contact with all such facilities Ethernet wiring must be at least 2 m from bare power wiring or lightning rods and associated wires and at least 15 cm from other wire antenna wires doorbell wires wires from transformers to neon signs steam or hot water pipes and heating ducts Electromagnetic compatibility In proper state and when operated properly the product complies with all the requirements in respect of interference radiation according to EN 301 489 17 EN 301 489 1 and EN 300 328 The connections conducting HF signals must neither be manipulated nor damaged 3 Table of Contents INTROBUCGCTION rore er mtt CONTENTS OF CONNECT THE 0040000 CREATE A USER ACCOUNT AND REGISTER YOUR SYSTEM netten ceni INSTALLATION MOUNTING 21 ADDING DEVICES esses TROUBEESHBOTINQG c
8. arrant that the products will operate uninterrupted or error free or that all deficiencies errors defects or non conformities will be corrected This warranty shall not apply to problems resulting from a unauthorized alterations or attachments b negligence abuse or misuse including failure to operate the product in accordance with specifications or interface requirements c improper handling d failure of goods or services not obtained from ZIPATO or not subject to a then effective ZIPATO warranty or maintenance agreement e improper use or storage or f fire water acts of God or other catastrophic events This warranty shall also not apply to any particular product if any ZIPATO serial number has been removed or defaced in any way ZIPATO IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS FOR THE ZIPATO HARDWARE PRODUCT 26 Page LIMITED PRODUCT WARRANTY PERIOD The Limited Product Warranty Period starts on the date of purchase from ZIPATO Your dated sales or delivery receipt showing the date of purchase of the product is your proof of the purchase date You may be required to provide proof of purchase as a condition of receiving warranty service You are entitled to warranty service according to the terms and conditions of this document if a repair to your ZIPATO branded hardware is required within the Limited Product Warranty Period Other than in respect of products for domes
9. ates authorized resellers or country distributors collectively referred to as ZIPATO Resellers with this Limited Product Warranty The term ZIPATO Hardware Product is limited to the hardware components and all its internal components including firmware The term ZIPATO Hardware Product DOES NOT include any software applications or programs GEOGRAPHICAL SCOPE OF THE LIMITED PRODUCT WARRANTY This Limited Product Warranty is applicable to Hardware Products sold by Zipato Resellers in all countries listed at the beginning of this document under the heading Countries in which this ZIPATO Limited Product Warranty applies The Limited Product Warranty will be honored in any country where ZIPATO or its 25 Page authorized service providers offer warranty service subject to the terms and conditions set forth in this Limited Product Warranty However warranty service availability and response times may vary from country to country and may also be subject to registration requirements LIMITATION OF PRODUCT WARRANTY ZIPATO warrants that the products described below under normal use are free from material defects in materials and workmanship during the Limited Product Warranty Period set forth below Limited Product Warranty Period if the product is used and serviced in accordance with the user manual and other documentation provided to the purchaser at the time of purchase or as amended from time to time ZIPATO does not w
10. control by using standard humidifiers and dehumidifiers use Internet weather feeds to program your home climate conditions create advanced event based rules to automate home climate based on other environmental and home events include climate control in automation scenes together with alarm lighting shades etc Notification and automated actions in case of over temperature events power outages and other incidents 8 Page Sun shading control blinds roller shutters curtains pergolas using any smartphone automate motors by using fun and easy programing tool online add your sun shading commands into home scenarios together with lights climate alarms automate your shades to react to outside weather conditions easy installation using pre configured wireless modules Irrigation control unlimited number of irrigation zones use advanced programing options online to setup perfect irrigation process automate irrigation system based on Internet weather forecast integrate your irrigation scheme together with your complete home automation scenarios 9 Page Access remotely lock unlock your door with any smartphone remotely open close your garage door or gate over any smartphone get video notification when door is open use RFID tags to open doors and get detailed statistics about exits entries automate doors locks using scenarios and event based programing tool trigger automation
11. er alarms in case of 6 Page intruder motion sensors and door window sensors fire smoke sensors flood water leakage sensors gas CO sensors panic button duress if someone force you to disarm your system health care in case of missing actions during particular time e g motion door opening laying on bed remote arm disarm status info with any smartphone vandal proof Zipabox is 24 7 monitored by central station which triggers alarm in case of connection loss include arm disarm commands in automation scenes and rules integration with existing alarm systems DSC Honeywell easy online setup and configuration through web based interface use of same sensors for security and automation purposes Lighting easy installation of wireless modules Z Wave and ZigBee lighting modules pre configured for even easier setup support remote dimming and on off switching with any smartphone automatically turn lights on at sunset and off at sunrise unlimited number of scenes supported turn lights on during emergencies advanced event based rules configuration 7 auto pilot lighting programs to discourage intruders while home is empty Climate multi room heating and cooling control with any smartphone advanced programing scheduler online accessible over web browser easily create unlimited number of custom zones thermostats multi zone humidity
12. events when door lock user codes are entered automatically unlock doors in the event of an emergency Multimedia remotely control your audio video equipment with smartphone automatically turn on favorite shows when they air and get alerts automatically turn off A V equipment at pre set time or when room is unoccupied automatically turn on equipment to discourage intruders 10 Video monitoring access live and recorded video via the web and from any smartphone support for most of the available IP cameras ONVIF support get email and SMS notifications with pictures and live video attached remotely adjust pan tilt cameras create advanced event based recording and video notification rules Energy Metering real time monitoring energy consumption and notification right on smartphone compare energy usage and cost with others in the area automatically turn on off your appliances in accordance with electricity prices see detailed analysis of your energy consumption save energy by automating lights thermostats sun shades 11 Take care of your safety Display extreme caution when using ladders or steps please follow manufacturer s instructions Be careful when using hand and power tools and follow the manufacturer s guidelines when using them Take care that the correct tools are used Wear goggles or protective clothing where required Technical support Having trouble installi
13. free By recycling the product and its packaging in this manner you help to conserve the environment and protect human health Zipato and the environment At Zipato we understand and are committed to reducing any impact our operations and products may have on the environment To minimize this impact Zipato designs and builds its products to be as environmentally friendly as possible by using recyclable low toxic materials in both products and packaging 31 Page www zipato com we make every home smart 32 Page
14. ng your new product Zipato s website contains the latest user documentation and software updates for Zipato products and services www zipato com Call support 385 1 444 444 00 Mon Fri 9 00am 06 00pm 12 Page CONTENTS PACKAGING 1x Zipabox 1x Power adapter 230V AC to 12V DC 1x 868 MHz antenna for Z wave network 1x Ethernet cable 1x User manual 13 CONNECT THE ZIPABOX 1 Locate your serial number Screw Z wave antenna to Antenna1 connector 2 Connecting to broadband Connect your Zipabox to your broadband router the i Ethernet cable The Ethernet port is located on the back of the Zipabox Network Antena 2 Power Reset Antena 1 14 Page 3 Plug the power adaptor into the mains Supply wall socket and the other end into the control unit You should see the following LED sequence ES Yellow light Yellow flashing Green light flashing Green light 15 After approximately 2 minutes LED 3 will flash GREEN indicating that the unit is network operational but not yet registered for service If you do not see this sequence of LED s please see guidance in Troubleshooting and Support at the end of this guide CREATE USER ACCOUNT AND REGISTER YOUR SYSTEM Account creation To benefit from the Zipato monitoring and control service you will need to set up you
15. or 20 have placed a device outside my house and it is not communicating with the Zipabox What s happening f you have a lot of metal in the exterior construction of your home this could significantly impede wireless communication Metal is an insulator of radio signals If your house has metal siding or a stucco finish over a metal mesh you may have range problems on devices outside your home communicating with the Zipabo inside What should do if am having trouble installing my device If you are having difficulty with the physical installation of non Zipato branded devices Thermostats GE switches Blueline meter reader etc please contact the manufacturer directly for assistance If you are having trouble pairing a device to the Zipabox check the videos or other content on Zipato website for assistance 21 Does Zipato offer a warranty See the Limited Product Warranty for specifics of the Zipato service warranty 22 Page SPECIFICATIONS System ARM9 208MHz CPU 32MB RAM 128MB Flash Network Ethernet Z Wave US or EU ZigBee 802 15 4 option Operating System Linux 2 6 Kernel Power Power input 9 12VDC Power supply input 100 240VAC 50 60Hz Power usage Idle 1 2W Max 2 4W Physical Dimension 86 L x 8 W x 4 H millimeters 34in L x34 W x19 H inches VO amp LEDs 2 programmable buttons 2 programmable green LEDs 1 programmable RGB LEDs Power Status
16. r Zipato account and register your Zipabox Upon registration you will automatically get the basic free level of monitoring service 1 Open a browser window on your PC and go to the following URL my zipato com 2 Click on Register and follow the on screen instructions Take note of your password during this process Once your account has been set up go to the login page and login to your account Register your Zipabox When you first time log in to your account you need to enter serial number of your Zipabox in pop up form You can find your serial number on the back of your Zipabox 16 Finalize your account Your account is set up and you are able to use Zipato cloud system Anyway you need to ensure that your account is fully set up so you get the most from your Zipato account This includes Account Details Make sure that you have fully completed your profile Go to General settings in the General widget and select Details tab Users The Users section is where you add your family members which will have the rights to use your system Adding new user requires you to enter new user s details and to give him her certain rights Rights management allows you to permit some services for some users 17 Page INSTALLATION MOUNTING ZIPABOX Zipato provide three methods of mounting Wall mounting Drill holes in the wall surface and insert the wall plugs if fixing into plaster or brick holes Drill two holes
17. tic use in particular those listed in the first and last boxes in the table below this Limited Product Warranty extends only to the original end user purchaser of this ZIPATO Hardware Product and is not transferable to anyone who obtains ownership of the ZIPATO Hardware Product from the original end user purchaser Product Warranty Period Table Product Type Product Warranty Period Zipabox controller One 1 year IMPORTANT The content of Product Type listed above is subject to change please refer to the www zipato com for latest update PERFORMANCE OF THE LIMITED PRODUCT WARRANTY If a product defect occurs ZIPATO s sole obligation shall be to repair or replace any defective Zipato Hardware Product free of charge provided it is returned to an Authorized ZIPATO Service Centre during the Limited Warranty Period Such repair or replacement will be rendered by ZIPATO at an Authorized ZIPATO 27 Page Service Centre All component parts or hardware products that are replaced under this Limited Product Warranty become the property of ZIPATO The replacement part or product takes on the remaining Limited Warranty Period of the replaced part or product The replacement product need not be new or of an identical make model or part ZIPATO may in its discretion replace the defective product or any part thereof with any reconditioned equivalent or superior product in all material respects to the defective product WARRANTOR
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