SM-DVSUPER10 USER OPERATION MANUAL
Contents
1. menu to select or unselect To change the recording video quality Select the desired channel to be changed Under Video Quality select from Normal Medium Superior Best Custom To customize the quality of the recording click on Customize Quality and key in the desired quality specified by MB Hr megabytes per hour Schedule Record To Setup Scheduled Recording Click on Setup next to Schedule Record the date and time setup screen Under Date Click to select day Mon Fri Sat Sun Mon Sun Mon Tues Wed Thur Fri Sat Sun Under From To Click to enter start and end time Repeat for each section until the desired schedule is setup Click OK to exit the schedule setup click OK again to exit record screen and click Exit to exit to the main menu click Yes to confirm save Note The higher the video quality the more hard drive space it will take up OPERATION continued USER This will allow you to change the default password 88888888 to your desired password To change password click on USER from the main menu Enter the current password under Current PWD Under New PWD enter your new password and enter again in Confirm New PWD Check Authorization Check if you want the password to be prompted every time you want to access the system Setting Note Password can be up to 8 digits Make sure you write your password in a safe place If password is forgotten se2. USER P ERATION M ANUAL 2 S W User Manual 4 X Camera software CD Mountina Kit 16
3. mine nee b ml DVR Group DVR List DVR Channels Note This program can be use with multiple DVR s Repeat steps above to add DVR to existing groups or to create multiple groups 12 No I P Account Creation 1 Visit www no ip com and click on Create Account on the right side of the screen Fig 1 2 On next page click on Free DNS Fig 2 3 Fill in all the required information Make sure your user name does not exceed 14 characters Then agree to terms and click on accept Create my Account Fig 3 Managed DNS i noip 30 day money back guarantee 4 After clicking on I accept Create my Account a confirmation email will be sent to you You ll need to go to your email and click on the link to confirm your email and activate your account Fig 4 5 Once you ve confirmed your email you will now be able to login to your no ip account by clicking on login Fig 5 Fig 4 Fig 5 6 After logging in click on Your No IP on the top right of the screen next to account On the Your No IP screen click on Add a Host 7 Type in your desire host name less than 14 characters in the box for example sumastest Click on the drop down menu and select no ip org 8 Host Type DNS Host A 9 P Address will automatically populate Make sure you re on the same network as the DVR to get the correct web IP address 10 Leave everything else the sa
4. 50 745 SM DVSUPER10 USER OPERATION MANUAL CONTENT INTRODUCTION PRECAUTI ONS FEATURES SPECI Fl CATIONS CH A RD AR RR ARCA RR ER RR RR Ra REMOTE CONTROL nnn MOUSE OPERATI ON ERE ICON INDICA FORS a eel ON OFF SUB MENU MAIN MENU BASIC LIVE RECORD USER BACKUP TOOLS RECORDED FILE DELETION STATIC amp NON STATIC IP HOW TO GET YOUR LOCAL IP ADDRESS DDNS SETUP INTERNET EXPLORER REMOTE VIEWING REMOTE SURVEILLANCE DVR CLIENT SOFTWARE NO IP ACCOUNT CREATION FAQ Frequently Asked Questions PACKAGE CONTENTS ERN RE RARE REESE RR a EVE ERU NN NO e 8 13 10 11 12 13 24 15 16 INTRODUCTION Who would think this is possible this 4 channel H 264 compression system w 4 cameras that we are offering you with reliable function for such an affordable pricing cause we d developed from old technology to a better concept Now a day all the DVR camera are calling for CCD SONY RATIO lens that we think is great and pricy But most of the CCD lens isn t delivering what we ex
5. formatted To format HDD go to Tools then HDD Mng lt The HDD has gone bad Go to the system info to check if the unit is recognizing the HDD lt Scheduled Recording is enabled Disable Scheduled Recording Question Video is flickering lines across the screen on each channel and or display is distorted Answer lt Check and make sure the LCD monitor and the VGA cable are in good working condition lt Make sure the system is set to NTSC not PAL lt The recommended monitor display screen resolution is at least 800 x 600 lt Reset the system see page 8 Question System time is not correct Answer A system Reset was done Redo time setup see page 5 lt Wrong setting or user did not click Time Adjust to confirm see page 5 Question Why the Record Stop by clicking the right mouse button does not work how to stop recording Answer lt The Record Stop by right mouse button will only work with Manual recording This cannot stop recording when the DVR is on scheduled recording mode lt You must click on Timer Stop first to stop recording If the recording does not stop click on Record Stop to stop the recording 14 10 11 12 13 14 15 16 17 FAQ Frequently Asks Questions cont Question Motion detection is not working properly Answer Motion detection is not enabled see page 6 The setting of motion detection area is not correct see page 6 for set
6. TIMER Number Pad TIMER STOP RECORD RECORD STOP PLAY FILES SUB Menu Delete Exit Main Menu Select and click on SETTING and key in the default password 88888888 You can also press ENTER on the remote to bring up the main menu The Main Menu will now show up and display the following BASI C LIVE RECORD NETWORK USER BACKUP TOOL EXIT L 3 ten Time Adjust BASIC LIVE RECORD Input PWD 120097 M D sing are mm KJ EJ E35 HETWUORK u BACKUP Main Menu Password I Window Time Adjust Screen BASIC Video Format Click to select from NTSC or PAL Language Click to select from English Spanish Chinese DVR ID You can set a specific numeric ID for up to 8 characters Enable System Log This will log all the events Time Adjust Click to enter time adjust screen To change the time and date settings Simply click on the value that you want to change and use the onscreen keypad to enter the desired value and click X on the onscreen keypad to close the keypad Repeat steps for the Year Month Day Hour Minutes Seconds Click Time Adjust when finish to return to the BASI C main screen click OK to exit to the Main Menu and click EXIT to exit out of the main menu Click Yes to save and exit the setup OPERATION continued Live Lets you customize camera names and setup Motion Detection To change camera name Select which c
7. ata backup via USB port Motion detection Remote control USB mouse ooo oe ooo ooo ood SPECI FI CATI ONS DVR Specifications Device Parameter Specification Language Multi language to choose from System GUI Graphic menu OSD Menu Video code rate ACH CIF 384 768 Kbps normal Data storage 320GB SATA HDD storage Connector Network interface RJ45 10M 100M Software upgrade Support USB firmware upgrade Voltage input AC 110 240V Voltage output DC 12V 3A optional Others 4ch composite video input 1 0Vp p nee impedance75O0 BNC Video Video out 1 VGA port 1 connector NO O Picture proceeding and store Power Consumption 6W without HDD Working temperature 10 50 Voltage input 12V DC 12V 1Vp p CVBS signal lt 5 Camera Specification Model SM 801 CCD Type KOREA PC1030 Pixels NTSC 640H x 480v Minimum Illumination OLUX F 1 2 Lens 3 6mm IR View Distance 10 15m Power Supply DC12V 45 REMOTE CONTROL OPERATION S N Video Start stop video recording The green round recording icon on the screen indicates manual recording symbol state q Power 0 Press to DVR ON OFF Numerical Input numbers or characters switch recording 0 1 2 key character screen press 0 to change characters gt Playing symbol Play stop the recording It turns green while playing recording Indicates two functions pause or move to the N
8. dollars for your internet then more than likely you do not have Static internet IP address You can check your router s SETUP page under internet setup to see if you have static or non static internet IP address Your router will state Static I P on this page if you have a Static IP address if it doesn t display Static IP then you have a non static internet IP address Note Before calling Sumas Media for assistance please have your IP address ready Read below Different brands and models of routers will have different ways on how to check you internet IP address Please check your routers user manual or call you internet provider for assistance If you cannot see the setup page or the internet IP is not shown or you re not sure please contact your internet service provider for assistance Before you start you will need to setup to local wired network or to your router Then for setup to local remote viewing viewing from a computer on the same network first before you can view your DVR outside your network You can setup the local remote viewing by following the steps below How to get Local I P addresses using DHCP This will automatically configure and assign an IP address Subnet Mask Default Gateway from your local network to the DVR system In the network settings menu under I P Config select DHCP then click on OK then click EXIT and click SAVE when prompt To view the assigned IP address
9. e FAQ page 15 BACKUP This will allow you to backup recorded events on the DVR to a USB flash drive or and external HDD connected to the top USB port GLEN SEU E To ul LE Bo CLE Bia Hs Channel Select start backup enter the correct time and date you want to backup From To Select the file size Full or Original Backup Channel Select which channel you want to backup 1 4 and press OK Play Back Screen Mode will allow you to select how many and which channel s you want the playback to show on Select from 1 Chan 2 Chan or 4 Chan once selected press Playback to view the recorded event Unit will not play the record event You can also click on List and Search to view and select from list of recorded events on the selected time frame Right click anywhere on the screen to bring up the playback controls PLAY STOP FB FF PREV NEXT CHAN Once confirmed press STOP to go back to the Backup menu and click on BACKUP and select the drive you want to backup to and click OK Note Time of backup will vary depending on the size of the file s TOOLS This will give you access to the following Load Default This will reset the DVR to the factory settings Update Firmware Use to update the firmware of the system HDD Mng Use to format or do data recovery Data Recovery is ONLY used if the hard drive has some bad sectors The system will try
10. ed CD or our website at www sumasmedia com for instructions and cell phone software 11 Using Remote Surveillance DVR Client Software The Remote Surveillance DVR Client software can be found in the included CD or at the program have installed open the program and input the default password 88888888 Once logged in click on Device Management Once DVR management window show up right click under group management and select Add Remote Surveillance DVR Client admin TETTETETT m i E incal Login Lance Login Device Management DVR management window Fill in the box under group name with the desired name and check Auto Connection the group is added right click under DVR Management and select Add Fill in the name IP address Password DVR password for local remote viewing Fill in the name and click on Domain and fill in the domain name created from no ip sumastest no ip org password for remote viewing outside your local network Check Auto Connection and click Add when finished Add Group Add DVR DVR info input Close DVR Management once done adding the group and DVR Group name will now show up under DVR List Double click on the blue house icon to show DVR Double click on the blue monitor icon to show all the channels of you DVR the channels show up double click each channel to view your cameras
11. ers you have in the network you will need to change the last set of numbers on the IP Address before inputting the IP Address on your DVR For example If your Computer s IP Address is 192 168 1 101 and you have only 1 computer you will use 192 168 1 102 192 168 1 103 etc as the IP Address for your DVR Subnet Mask and Default Gateway must be copied exactly the same to the network settings of the DVR Note Using the same IP Address as your computer will not work CAWINDOWS system32tcmd exe EC gt IPCONFIG Imdaca adelphia net 1 192 168 1 102 255 255 255 0 192 168 1 1 Windows XP Windows Vista 7 Command prompt screen Static Setup Required for local remote viewing from your PC and from outside home business network To input the IP configuration click on I P Config and select Static I P Fill out all appropriate fields IP Address Subnet Mask Gateway Click on Port Config and verify that all fields are filled out Control Video Stream Talkback Stream HTTP port Once done click on OK then Exit and confirm save to save the changes Note When using a router make sure all of these ports are properly forwarded to be able to view outside the local network Check router manual for port forwarding options Forward the following Ports 3356 3356 3360 and 80 IP Config IP Address Subnet Mask GateWay un te rt n BRA
12. ext frame next frame It will appear in the image while it ause or is in frame step playing Indicates fast rewind Followed such as x4 indicate the fast reward speed Indicates fast forward followed such as 2 indicate the fast forward speed Last track While back play the recording it will enter last recording file quickly While back play the recording it will enter first recording file quickly Press to go to the beginning of the clip that is Recorded clip currently playing e Press to go to the last recorded clip Press to delete inputted data Press to exit out of the current menu Press this key to move cursor left symbol FR symbol FF symbol lt Q Backspace Direction key Direction key Press this key to move cursor right Direction key Press this key to move cursor up Direction key Press this key to move cursor down VIDEO Menu Confirm Enter into device menu and confirm setting m Timing Timing Enable or cancel timing recording Search Search Enter search interface Check the device information list 5s Di Display in HD Storage while on 4 screen isplay de monitoring or recording Display the video in single screen while 3 Backspace unl PD monitoring or recording Backspace while input single number or characters Not Enabled VGA Inputselect Press to select
13. g all the active camera views Fig 3 cuu wu Fig 1 m 2 Fig Control configurations for remote viewing zAL PLAYBACK LOG CONFIGURATION SETTING BRICHINERE CONTRAST ELATI 16 BRICHINESE HUE PULL SCRLLN MIEM QUAD SCREEN Logout Click to log off remote viewing View Click to view cameras Playback Click to playback recorded events Log Click to view system logs DVR configuration Click to enter DVR configuration Basic info Channel config and Network config Local setting Click to specify local storage capture save paths Camera channels Double click to enable disable camera channel Viewing pane Live and Playback viewing window Full screen view Click to view selected channel in full screen mode Quad screen view Click to switch from full screen view to quad view Stop Click to stop viewing or playback Capture Click take screen shot of selected camera channel screenshot is save on the local hard drive Record Click to start recording what s currently on the screen to your local hard drive Brightness Hue Contrast Sharpness Adjust up down to get the desired video settings Brightness Hue Contrast and Sharpness Reset Resets all video setting to default Cell Phone Viewing This DVR also supports remote viewing via cell phone Supported smart phones are iPhone Nokia Motorola Samsung HP etc Please refer to the includ
14. hannel you want to change click on O1 to bring up the number pad click again to bring up the alpha numeric pad and key in your desired name for channel 1 or click on select and pick from a list To Enable Motion Detection Click on the box next to Motion Detection change sensitivity Click on the box next to sensitivity and select from the following Lowest Lower Normal High Highest Area Click on Area to specify which areas you want to have the motion detection on The selected areas will turn red section A in image Trees Flags and other constant moving objects should be grayed out to save hard drive space Right click to exit You can copy the same settings to 1 or all the channels by the selecting the desired option under Copy To then click Copy to copy to the desired channel s Motion Post record time This feature determines how long the unit will record once it detects motion You can select from 1 second to 99 minutes Repeat steps above for all other channels Once done with all the changes Click OK to confirm then click Exit and select Yes to save all changes and to close main menu window Record This will allow you to change the recording video quality and the recording schedule for each channel 2 z Channel Video Quality Superior Schedule Record Setup Copy To Copy Customize Quality OF Of oj oj OK Cancel Js888 88888
15. icates the recording is being played Indicates fast forward followed such as x2 indicate the fast forward speed Indicates fast rewind Followed such as x4 indicate the fast reward speed Indicates the video recorder is in timing state Indicates the USB interface is connected Indicate HDD connect Indicates pause in single frame playing state Playing time or recording time OPERATION Turning the unit on off Plug the included AC adapter to the back of DVR and plug the other end to a wall outlet the unit will power on and boot up automatically to turn the DVR off unplug the power on the back of the unit Note Once the system has booted up the display will show quad screen view of all the cameras hooked up to the DVR Sub Menu Using the mouse right click anywhere on the screen to bring up the sub menu The screen will now display the following SETTING This will display the main menu FILE LIST This will display the recorded file list SYSTEM INFO This will play current system info time date IP address HDD capacity etc TIMER This enables the scheduled record time to activate TIMER STOP This disables scheduled record time RECORD This enables manual recording Timer must be disabled RECORD STOP This disables manual recording PLAY FILES This will play the recorded files starting from the oldest Note These functions can also be found on the remote control See page 3 FILE LIST SYSTEM INFO
16. me and click on Create Host at the bottom of the screen Note Make sure to write down your login password and hostname information you will need to input all these information into the DVR under DDNS See instructions above 13 FAQ Frequently Asked Questions If your problem is not listed below please call our toll free number for more support Question DVR will not power up Answer Check the adaptor input to the DVR lt Check the power supply line connection going to the wall outlet Test another device on the wall socket to make sure there is power Question DVR is rebooting automatically or stopped after starting the DVR for several minutes Answer lt Instability or low input voltage Bad sector on the hard drive or the hard drive has gone bad lt Power supply output is not enough or wrong voltage power supply lt Over heating dusty or high humidity environment to operate Question No output of signal channel multi channel or all channel video blue screen Answer Please check camera s AC adaptor connection Please check the camera s BNC connection on the back of the DVR and to the camera Make sure they are both locked in place lt Try swapping the camera connections to determine if there is camera defective Live view settings is set to closed remote view only Question DVR cannot record after startup Answer Make sure the power adaptor is DC 12V lt Confirm the HDD is
17. orwarding for the following ports 3356 3357 3360 and HTTP port 80 Once all the settings are inputted correctly make sure you save and reboot your router Once the router has rebooted open internet explorer browser on your computer and type the domain name you have registered with www no ip com example http Sumastest no ip org see below Note Different brands of routers will have different ways on how to enable port forwarding Please check with your routers user manual to properly setup port forwarding or call your internet service provider for assistance Sumas Media DOES NOT provide technical support on routers 10 INTERNET EXPLORER REMOTE VIEWING Remote viewing requires Internet Explorer IE 6 0 or higher running on Window XP or higher To start remote viewing Make sure that network configuration is properly setup Open IE and type in the IP address for xxx xxx xxx xxx on the address bar Fig 1 For non static IP type in the domain name you have registered from www no ip com Active X attention bar should pop up Click on the Active X attention bar and select run install Active X controller must be installed in able to run remote viewing If Active X bar does not pop up and log in screen does not come up you must enable Active X in IE internet options Fig 2 Enter the password when prompt and click OK Default password is 88888888 Once logged in quad view should automatically start showin
18. pect it will our upgraded CMOS displays better picture than most of CCD lens see for it yourself compare them there you have it Come to compact design we all know the smaller the better Right This unit and these cameras all small enough to conceal and the system is so simple to operate the VGA RCA connector allows you to display on your TV or a LCD monitor you can also do remote access with the built in network connector PRECAUTIONS For your safety while using the DVR and to prolong device life please pay attention to the following details When installing device please comply with all the electric product safety criteria Power and ground Do not touch the power and DVR with a wet hand Do not spill liquid on DVR Do not put any object on DVR Please use soft dry cloth to clean DVR do not use harmful chemicals Please unplug power line from power source if the Device is not intended to be used for a long period of time O O O O O X FEATURES 4 Day Night High Resolution water proof Digital Cameras H 264 compression Two USB interface USB2 0 for data backup USB1 1 for mouse operation 320GB SATA HDD built in it could replace up to 1TB storage Password sensitive secure operation Auto Data Rollover Recording VGA and RCA output for TV and or LCD display Optimized four channel simultaneously playback Support remote live view parameter setting and copy playback video via network Cell phone remote viewing D
19. re s no light the color of the picture looks weird Answer Camera cable are loose or disconnected Camera power cable not connected or defective lt Night vision color on a CCD camera is different than a normal camera Question A humming sound and vibration coming from the system Answer This is normal the humming and vibration is coming from hard drive while it s spinning Question Cannot login system when trying to remote view I E browser stuck at loading or error message on the screen Answer lt Check and make sure all the network settings on the DVR including the DDNS setting if you are using non static IP Also check you domain registration to make sure it s not expired Question 1 forgot my password is there a default password Answer lt Unfortunately there is no default password You will need to email 2 screenshots to customerservice sumasmedia com Take a screenshot of the main screen where all the cameras are showing and system info right click on the main screen and select system info lt Once we have the screenshots we ll email you with the unlock codes within 72hours 15 DVR 4 X Power amp Video Cable 1 X 4 way Camera Power Splitter Remote Control PACKAGE CONTENT 4x Camera Mouse 1 x Power supply DVR DC Power supply for cameras EL qq al LE I 6 Csumas Media 5 i ee s Q 9 ta mL tm e L SM DYVSUPERIO
20. ro 88 gt Control Port DNS Remote Servert Remote Server2 Dial Config DDNS Config Cancel IP Configuration Screen Port Configuration screen DDNS Setup Use for static and non static I P address for remote viewing outside your home business network Note Local static IP must be configured before continuing to this step see above steps Click on DDNS Config under Network settings to configure DNS settings If you don t have a registered domain name please visit www no ip com to setup a free domain name and follow the free account setup make sure to select no ip org see detailed instructions below page 13 Once an account has been setup click on DDNS Click on the server and select no ip Under Account and Password input your account user name and password from WWw no ip com Under Hostname enter the domain name you have created from www no ip com no need include no ip org Click on Activate and then click on OK Click OK again to exit to the main menu then click EXI T and confirm the save and exit IP Config Static IP Server no ip org IP Address i Subnet Mask Account GateWay DNS PWD Hemolte Server e dedi 0 102 152 GE Remote Server2 HostName a 9 Active Port Contig Dial Config DDNS Config OK Cancel Cancel enter submenu Network Setup DDNS Config Screen Router Setup You must enable port f
21. simply right click anywhere on the screen and select SYSTEM INFO go to the main menu select TOOLS and click on Sys Information The IP address will view display towards the bottom or the screen Once the IP address is acquired you can now start remote viewing from a local computer by typing the IP address on the internet explorer search bar 192 168 1 xxx Note The DVR s IP address might change if the DVR is rebooted or after a power failure This network configuration is limited to local remote viewing ONLY We recommend changing the I P Config status to back to Static to avoid the IP address from being changed if when a power failure occurs If you re not getting an IP address after saving you may have to reboot the system in order to obtain an IP address IP Contig IP Address Mask Gale Wi DNS Homote Server Remole Servere EE ED EZ ED a Port Config Dial Config DONS Config OK How get your Local address from your PC From a PC running Windows XP click on start and then click on run and type in CMD and press Enter to bring up the command prompt screen On Windows Vista or 7 click start and type CMD on the search bar and press Enter Once the command prompt screen shows up type in IPCONFIG and press enter This will bring out the computers I P Address Subnet Mask and Default Gateway Depending on how many comput
22. to recover any file in the bad sector Note Once hard drive is formatted all data will be lost System Log Will list all of the system logs System Log must be enable in the Basic menu Simply enter the dates From To you want to view the logs from and click Log list System Information Shows all of the system configurations System Mng You can reboot the system in this section RECORDED FILE DELETION This type of DVR does not allow deletion of individual recordings To be able to delete individual files you ll need a PC based surveillance system which will cost 1 000 00 more than what you paid for The unit will automatically delete the oldest recordings when the hard drive gets full The other option to delete files is to format the hard drive which will delete all the recording To format hard drive simply go to Settings Tools HDD Mng and click on the hard drive from the list click Format then click Exec The hard drive will now be formatted Note You must stop all current recordings before you can format the hard drive Remote Viewing Setup for Static and Non Static This will allow you to setup the network for remote viewing Internet Explorer 6 0 or higher required Make sure to have an Ethernet cable coming from your router plugged in to the Ethernet port of the DVR Static or Non Static Internet address How to check what you have If you re not paying hundreds of
23. up lt Sensitivity is too low Question USB backup error Answer lt The data exceeds the capacity of backup device The backup device is incompatible or not formatted properly FAT FAT32 The backup device is damaged lt USB device plugged into the wrong port see page 4 Question Remote control cannot work Answer lt The distance of remote control is too far or the angle is bad Remote control battery run out replace batteries Question WEB cannot login Answer lt Please check the network to see if it is connected Ping DVR IP to check if the Internet is linked properly Recommended to use Internet Explorer browser v6 0 or higher running on Windows XP or higher operating system ActiveX control has been blocked or disabled Enable or unable the Active X control in the options menu in internet explorer Question There is no picture or picture is not clear when you preview the recording or playback the recording via I E Answer lt Restart browser and log back in to the DVR lt Restart the DVR by going to Tools in the main menu then click on System Mng and click on Restart DVR Question The mouse is not detected or not working properly Answer Mouse is defective or broken Mouse is plugged in the wrong port Make sure the mouse is plugged in the USB mouse port see page 4 Question No picture on selected channels Camera not displaying picture when the
24. video output from VGA RCA MOUSE OPERATION The mouse Is the primary input device for navigating system menus NOTE Unless otherwise noted all system functions described in this manual are achieved using the mouse To use a mouse with the system 1 Connect the included USB mouse to the USB MOUSE port on back of the system NOTE The top USB port on the front panel is designed for data backup to a USB flash drive ONLY Do not connect a USB flash drive to the bottom USB port on the rear panel Connect a USB mouse to the bottom USB port on the rear panel 2 Use the mouse buttons to perform the following Left Button 1 Click to select a menu option during live viewing in split screen double click on a channel to view the selected channel in full screen Double click the channel again to return to split screen view Right Button 2 Click to open the Sub Menu and or to go back to the previous screen e Wheel No function Icon indicators The different symbols displayed on the screen indicating different information Some have no icon some have icon Please find the indicating meaning as below Video recording symbol Video recording symbol Playing symbol p VO FF symbol FR symbol Timing symbol USB Symbol HDD gt Single frame symbol Bt p4 Time display The green round icon indicates manual recording state The yellow round icon indicates timing recording state Ind
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