TOPAZ™ SL SERIES Hardware User Manual
Contents
1. Not Included 9 x 8x40mm Wood Screws 9 x 8x40mm Wall Plugs Power Drill 8mm Masonry Drill Bit Phillips head Screwdriver Pencil TOPAZ SL Series Hardware User Manual 1 Clean the wall space where vou wish to mount vour screen Using a spirit level position the Mounting Plate on the wall and mark out the position of the 9 holes 2 After making sure there are no pipes or cables behind the wall drill the 9 holes deep enough to fit the wall plugs 27 TOPAZ SL Series Hardware User Manual 3 Insert your wall pugs into the holes ensuring that none of them are protruding flush with the wall 4 Fix the Mounting Plate to the wall using the screws 28 TOPAZ SL Series Hardware User Manual 5 Ensure that the Mounting Plate is securely fixed to the wall carefully match up the screen s mounting holes with the plate s hanging pegs 6 Take the security screw from your accessories bag and insert it into the screen to lock it in position Ensure that the screen is securely fixed to the Mounting Plate 29 TOPAZ SL Series Hardware User Manual Figure 4 Security Screw 30 TOPAZ SL Series Hardware User Manual 4 F A Qs and Troubleshooting Guide 4 1 Why is my screen displaying Error Screen Mode Unmatch If you have published a playlist and your screen is now displaying Playlist Error Screen Mode Unmatch it is because you have sent a playlist2. Are vou sure vou want to restore to factorv settings ves iva Play Log and Synchronous Set Please do not alter these settings doing so may affect the functionality of your screen 11 TOPAZ SL Series Hardware User Manual 1 4 2 Network Setting Server Setting There are two options here IP Mode and Domain Mode This feature directs your screen to the server it will be collection information from By default your screen should already be set to IP Mode with the IP address of 185 117 196 194 Port 80 Local ID This is your screen s serial number This is pre set and cannot be changed MAC Address This is your screen s MAC Address This is pre set and cannot be changed IP Address There are two options here DHCP and Stable IP By default your screen should already be set to DHCP mode however if your internet connection is subject to strict security settings or a firewall that only allows devises with authorised IP addresses to access the internet you may need to input these settings into the Stable IP section Here you will be asked to input the following e IP Address e Subnet Mask e Default Gateway e DNS Server Network Type There are three options here 3G WiFi and LAN Please make sure your screen is set to WiFi Wireless Network Settings Here is where you set up your screen s Wi Fi connection When you open this menu you should first see a list of available Wi Fi netwo
3. Japanese As with all menu operation press amp J to select the right item press PLAY to confirm selection System Settings English pP Clock Display Francais l atl Scrolling Text Return To Factory Settings Return to Main Menu Clock Display There are 5 options as pictured below e Top Left The time will be displayed on top left of the screen e Bottom Left The time will be displayed on bottom left of the screen e Top Right The time will be displayed on top right of the screen e Bottom Right The time will be displayed on bottom right of the screen e Off The screen doesn t display time Note You should set this to Off if you wish to add a clock via the Content Management System later TOPAZ SL Series Hardware User Manual System Settings OSD Language Scrolling Text USB Port Return To l a A SATA SUL L A Return to Main Menu Scrolling Text This setting is irrelevant and is only significant if the screen is being used as a standalone display and is not networked USB Port This setting is irrelevant and is only significant if the screen is being used as a standalone display and is not networked 10 TOPAZ SL Series Hardware User Manual Restore To Factory Settings Highlight Yes and press PLAY to restore factory settings this will restore all system settings back to default System Settings Clock Display Top Left M
4. containing a template that is in the wrong orientation This can be easily solved by first checking the orientation of your screen If your blue Home screen is displaying in Landscape orientation it is in Horizontal mode if it is displaying in Portrait orientation your screen has been set to Vertical mode If it is displaying in the incorrect orientation you can change it from the Main Menu If your screen is playing content begin by pressing Stop on your remote control this should take you back to the Home screen Now press Setup on your remote and navigate down to Screen Mode and press Play on your remote From here you can select the correct orientation for your screen Do so by using the left or right button on your remote then highlight Save and Reboot and press Play on your remote Screen Mode Vertical Horizontal Save and Reboot Return to Main Menu Your screen will now restart and when the Home screen loads should be in the correct orientation Now you must ensure that the template you use for this screen correlates with the orientation of the screen That is to say that if you have a Landscape screen then you should use a Horizontal template and if your screen is installed in Portrait orientation you should use a Vertical template 31 TOPAZ SL Series Hardware User Manual 4 2 How do update my screen if it is not connected to the internet Plug and play method If your scre
5. you can use the following PowerPoint Page Setup Width 42 6cm Height 24cm 16 9 Ratio 4 3 2 Options 2 for presentations with animation You can convert the PowerPoint presentation to a MPEG video clip For the best display quality you should use the MPEG2 format which gives the best display quality We suggest that you use the following software Software Name Wondershare PPT2DVD Web link http www ppt to dvd com ppt2dvd overview html Select Video Format PowerPoint to MPEG2 Video Settings e TV Standard NTSC 29 97fbs e Standard Standard DVD e Aspect Ratio 16 9 widescreen e Encode Size Width 720 Height 480 3 TOPAZ SL Series Hardware User Manual 4 4 My media file does not fit properly on the screen This has happened because the file does not have a 16 9 aspect ratio 1920x1080 Please resize file to 1920x1080 pixels and try uploading the media onto the display once again 4 5 My moving GIF files will not move As the screen recognises any gif file as an image it will display the first frame of a moving gif for the allocated image display time 38
6. AD si L L VO thew map taa Once this has finished click Open At this stage vou mav be asked for a password this should be 123456 35 TOPAZ SL Series Hardware User Manual Open the folder inside the zip folder there should be two more folders called SYSTEM and MEDIA Copy these two folders onto a blank USB stick and then plug it into your screen Allow the data to transfer to your screen and follow the on screen prompts before removing the USB stick 36 TOPAZ SL Series Hardware User Manual 4 3 How do play PowerPoint presentations on my display 4 3 1 Option 1 for plain slides with no animation You can save the PowerPoint presentation as a JPEG File Interchange Format JPG Microsoft PowerPoint software allows the user to do this 1 Create or open a PowerPoint presentation 2 Click File gt Save As 3 Enter a File name 4 Click on Save as type scroll down and find the file extension JPEG file interchange format as shown in the image below Favorites oO My Network Flaces Save as type Presentation Cancel Design Template PowerPoint Show PowerPoint Add In JPEG Fie ar aE Format PNG Portable Network Graphics Format 5 Click Save 6 A message will appear asking if vou would like to save all slides as JPEG s 7 Once you have selected Yes The JPEG images will be saved and are ready to use Note For the best resolution
7. On Time Off Time Return 2 Choose Timer in the Timer Mode then the three Timer items become selectable Choose the Status of Timer 1 to be ON then make the On Time to be 06 00 Off Time to be 11 00 3 Choose Save New Settings to finish the setting Then highlight and select Return 18 TOPAZ SL Series Hardware User Manual Daily You can also set the on off timer to be the same every day Choose Daily in the On Off Timer menu press PLAY to confirm Ce ON E Timer 2 Timer 3 Retum There are 3 options available e Timer user can set 3 timer groups each group can set On or Off e Always On after connecting the power cable the product will powered on e Always Off after connecting the power cable the product will power off automatically one minute later Note Any timer settings can later be overridden by the Content Management System If you want all of your screens to have the same On Off times we recommend that you control this using the Content Management Software to save time 19 TOPAZ SL Series Hardware User Manual 1 4 5 Screen Mode If your screen is mounted in portrait mode please select Vertical then highlight and select Save and Reboot Your screen will now restart and when it reboots back to the Home Screen your OSD should be in the correct orientation Screen Mode Vertical Horizontal Save and Reboot Retum to Main Menu If your s
8. TOPAZ SL SERIES Hardware User Manual GOLF DIGEST HOT LIST EDITOR S CHOICE DIGITAL SIGNAGE TOPAZ SL Series Hardware User Manual Our Full Product Range Full details of all TOPAZ products available can be found by visiting our web site www topazdigital com Small Format POS 10 TOPAZ POS 10 TOPAZHDMI Your NOT so silent sales partner This counter top display is the ideal way to get your message noticed deliver dynamic content and drive your sales message to your customer at the point of decision Large Format Displays Ta a gF l J With inputs including HDMI DVI amp VGA the NEW 10 TOPAZ Display is designed to mirror our current 10 POS whilst offering the perfect solution when looking to link into an existing network or deploy an enterprise level solution 42 TOPAZ LCD Our best seller This screen features the Smart Insert compartment to house your media player conveniently behind the display together with one of the lowest Total Cost of Ownership TCO on the market today with the energy saving features built into the display 40 TOPAZ LED This display is ultra sleek with its thin and elegant design coupled with the LED backlighting giving breathtaking results your audience will be captivated by this display statement p SS a 23 TOPAZ POS Small enough to fit into areas not generally able to take large format adv
9. creen is mounted in landscape orientation please select Horizontal then highlight and select Save and Reboot Your screen will now restart and when it reboots back to the Home Screen your OSD should be in the correct orientation 1 4 6 File Management Here you can check storage information such as memory capacity used space and free space You can also format the disk If your screen is connected to the internet when you do this the internal memory will be cleared and then content will be re sent from the Content Management System If you wish to clear the contents of your screen completely please disconnect from the internet and format disk 20 TOPAZ SL Series Hardware User Manual Format Disk Storage UDISK File System fats2 Capacity 3 5568 Used Space 2 44MB Free Space 3 55GB Return Format Disk Storage UDISK File System fat32 Waming Formating will erase all data g on the disk Press OK to continue or Cancel to quit oK MMA 1 4 7 Exit Highlighting and selecting this section will exit the main menu 21 TOPAZ SL Series Hardware User Manual 1 5 Displav Settings As well as having a main svstem menu that can be accessed through vour home screen the unit also has a displav setting menu for changing which input source is being displavs as well as altering values such as brightness contrast and saturation This can be accessed at any time by pressing the MENU button o
10. eceeseecceececeeecesseneeeseaecesegceseeness 38 Table of Figures Fietire L PrOOMELOVEr OWN setet ka EEEE EEEN ER 5 EVES 2 HOME SCEN sorces a Ea EES a 8 TOPAZ SL Series Hardware User Manual Figure 3 Screen Inputs Figure 4 Security Screw TOPAZ SL Series Hardware User Manual 1 Introduction Congratulations on the purchase of your TOPAZ SL Screen Please read carefully and follow all instructions in the manual before first use This product should not be exposed to any liquids dripping or splashing and no objects filled with liquids such as vases should be placed on the product For user convenience a number of operations can be performed through the remote control Attention 1 Do not change any default setting when it is unnecessary 2 Keep the product far away from water during installation and use 1 1 Box Contents 1 x TOPAZ SL Screen 1 x Mounting Plate with Security Screw 1 x Power Cable 1 x CD User Manual 1 x Remote Control with 2xAAA batteries 1 x Locking Key 1 x Wi Fi Aerial 1 2 Product Overview Mounting Plate Slots VESA Holes Air Vents Remote Control Sensor G Display Area Security Screw Recess l Lockable Input Compartment Figure 1 Product Overview TOPAZ SL Series Hardware User Manual 1 3 Remote Control Button Function POWER O Power on or off MENU Displav settings SETUP Menu settings SOURCE BJ Input source A Up navigat
11. en is not connected to the internet for whatever reason and you still want to update it you can do so by a physical plug and play method Begin by taking the normal steps to create a playlist and publish as normal Then access the Player Management section of the side menu and click on Player Next click on the player that you have sent the playlist to DIGITAL SIGNAGE On the Player Info screen click the Pack Program button 32 TOPAZ SL Series Hardware User Manual DIGITAL SIGNAGE Par fester GE Pregrae Virop P mapen Orgwazzont Mec lt b ewe 0627 tE D Al D Pare tura ad Pleves Uae mee eer et Sez eeveater Cre ghee Rr pda Tite M 10 fl 41 1 id 24 UAE A Stans reap Urwetond Taeg Dtista 20 dej Oe Ott Timal Geren Jewaris 0 eae b keqm gbin AM tse os viet This will bring up a light box click the Pack Program button again i total fase Bot Then make sure the SW110 option is selected and click OK 33 TOPAZ SL Series Hardware User Manual You may have to wait a few minutes for the data to compress into a downloadable file during this time the status should say Packing f Theewe Fansansd Once this has finished click the Download icon on the far right 34 TOPAZ SL Series Hardware User Manual Vour Internet Explorer will now ask vou if vou want to open or save the file click Save fassted Pe Crease Tees Fales Time Baarissa Tos ma 201 0307 B
12. ertising screens yet big enough to make a real statement with your promotional messages The patented HalO ensures your message stands out and truly gets noticed delivering the very best ROI 55 TOPAZ LCD Create maximum impact with the TOPAZ 55 LCD 120Hz technology drives this display ensuring the most exceptional graphics together with high brightness this display really makes a 46 TOPAZ LED Our 46 LED display delivers all the design features associated with the brand together with the added benefit of an in built media player for basic stand alone digital signage presentations TOPAZ SL Series Hardware User Manual Our Full Product Range Full details of all TOPAZ products available can be found by visiting our web site www topazdigital com SL Series Our SL Series screens with inbuilt Wi Fi allow you to seamlessly connect to our TOPAZ CMS With this model of screen no other equipment is required to deliver networked digital signage from anywhere in the world We include everything you need Just add Power 42 TOPAZ SL 55 TOPAZ SL TOPAZ SL Series Hardware User Manual Contents r HANNO UCONN sige E E atu ude canned A E E E E E ences 5 1 1 BOX COMMON LS ernn E TET T pt 5 1 2 PrOdOCEOVOMIEW kasir noe Mg EE EE E a 5 1 3 PROMO C COM Oltre E E E EE aceesnenons TE 6 1 4 Replacing the Remote Control Battery 0s ss eesennnnnzanmenzznnnenzantenzz
13. ion ki Left navigation is Right navigation hA Down navigation P Play media Stop media a Previous ki Next i Display settings K Raise volume d Lower volume TOPAZ SL Series Hardware User Manual Replacing the Remote Control Battery 1 Slide the battery cover off as shown below 2 Remove the used batteries 4 Insert the two new AAA batteries with their terminals corresponding to the indicators 5 Put the cover back on A PA P TOPAZ SL Series Hardware User Manual 1 4 System Menu Operation In order to access the Setup Menu you must first press STOP button to go back to the home screen pictured below You can then bring up the Main Menu by pressing SETUP Figure 2 Home Screen Main Menu includes following sub menus System Settings Network Setting Date amp Time ON OFF Timer Screen Mode File Management and Exit Press T amp J to select the right item press PLAY to confirm selection Choose Exit to exit the Main Menu Main Menu Network setting Date amp Time On Off Timer Screen Mode File Man agement Exit TOPAZ SL Series Hardware User Manual 1 4 1 System Settings The sub menus within this section are OSD Language Clock Display Scrolling Text USB Port as well as Restore to Factory Settings and Return to Main Menu options OSD Language The On Screen Display supports four languages Chinese English French and
14. k Your screen is now ready to be updated via the CMS software Note If you have made any changes to this section you must highlight and select Save and Reboot before they can take effect 16 TOPAZ SL Series Hardware User Manual 1 4 3 Date amp Time To set the date and time first select this menu to open the options pictured below Next use amp gt to select which value you wish to modify Now you can change the setting by pressing T amp J We recommend that you keep the Time Zone set as GMT and the NTP Mode Set to Sync at power on This means that you do not have to manually set the time or date it will automatically retrieve these details from the internet To confirm highlight Update Date amp Time and pres PLAY The date and time have been updated you can now select Return to the Main Menu Date amp Time Month Day Hour Minute 20126 05 Bf 076 17 Bf 59 a Update Date amp Time Time Zone GMT NTP Mode Set Sync at power on M NTP Right Now Return to Main Menu 17 TOPAZ SL Series Hardware User Manual 1 4 4 On Off Timer There are 2 modes to choose from Daily and Weekly On Off Timer Retum to Main Menu Weekly You can set the on off timer for each individual day of the week For example on Sunday 6 00am on 11 00am off 1 Choose Weekly in the On Off Timer menu press PLAY to confirm Status
15. n the same manner as before The default value of these settings is 128 Note it is recommended not to change the image settings of your screen unnecessarily Menu Source System Setting Exit 1920x1080 50HZ 23 TOPAZ SL Series Hardware User Manual Exit To exit from this Display Settings menu navigate to Exit and press PLAY If inactive for more than 10 seconds you will automatically exit this menu Menu source System Setting Picture 1920x1080 50HZ 24 TOPAZ SL Series Hardware User Manual 2 System Operation 2 1 Supported Media Files Media Type Supported File Type 1 This unit does NOT support WMV or FLV video file types 2 This unit does NOT support Sony ATRAC3 DTS or Dobly HD audio file types Note Video and image files should be a maximum 1920x1080 resolution 16 9 aspect ratio 2 2 Inputs Reset Button Restarts power to unit for convenient rebooting LAN Local Area Network Port HDMI High Definition Multimedia Interface Signal Input for HD Video amp Audio signal VGA Video Graphics Array Signal Input for Video signal 3 5mm Audio Input USB Universal Serial Bus for updating firmware Reset LAN HDMI USB x2 Figure 3 Screen Inputs 25 TOPAZ SL Series Hardware User Manual 3 Installation 3 1 Wall Mounting Before you start you will need Included 1 x Mounting Plate 1 x Security Screw 1 x Screen
16. n your remote control Source Here you can select which video signal the screen displays As a default it is set to Digital Signage this means it will display anything set from your Content Management System If you wish to connect your screen to a PC or external media player you can also select HDMI and VGA to do so navigate to your desired input source and press the PLAY button on your remote control To go back to the previous menu navigate to Return and press PLAY on your remote control System Setting Picture Exit 1920x1080 50HZ System Setting Here you can set the OSD Language to either English or Chinese To go back to the previous menu navigate to Return and press PLAY on your remote control 22 TOPAZ SL Series Hardware User Manual Menu Source Picture Exit 1920x1080 SOHZ Picture Note These settings can also be altered remotelv from the Content Management Svstem and will override anv settings vour assign phvsicallv Here vou can alter the overall image settings of vour screen The default value for all the image settings is 50 To adjust the Brightness Contrast and Saturation of vour displav navigate to the setting press PLAY on your remote and use the left and right navigation buttons to adjust the value accordingly You can also alter the colour balance of your screen by highlighting ColourTemp selecting User and then adjusting Red Green and Blue balance i
17. nnnnzzantenzzntenzznnnzzzznna 7 1 5 SYSTEM Menu Operation cccscccsccesccesccesecnsecsccesecesecesccesscasesaeessecesecesecesecesesaseeeeeeaes 8 1 5 1 System SO ULIG SS een ie arncncensste var teicieneaaamne EE aaa dian swan 9 1 5 2 IV UOT SOUS a seis a roA TE 12 1 5 3 Fo ANE Se TUNE L a as E E E E E E E E NEA OE 17 1 5 4 OMON TIME craneae O EEA T E EE EEA 18 1 5 5 ree A MOGE ara a E E E EA E E E 20 1 5 6 ENIN eS EN e e E T E EO 20 1 5 7 FEN AE T AE wea tdoassuueseh uct teas ET A A AE T 21 1 6 DISplaV Se A ease sects E N TE E A E 22 2 System Operat ON e case ea E Oi a 25 2 1 Supported Media Fe Si ienet i 25 2 2 ATES l A 25 B Mallon i b i i a E eee E e l eda E e Moda iben 26 3 1 Wall IV OUI sara ia 26 4 FAOS ana Toubleshooune GUN L seurasisin aen A E 31 4 1 Why is my screen displaying Error Screen Mode Unmatch cccccessseeeeeseeeeees 31 4 2 How do l update my screen if it is not connected to the internet Plug and play method 32 4 3 How do play PowerPoint presentations on mv displav ss seeennzznnenzentenzanennzzna 37 4 3 1 Option 1 for plain slides with no ANIMATION ss eennnnnnnnnzannenenzznnenenzznnnna 37 4 3 2 Options 2 for presentations with animation sess enenennzznnnenzannenenzannenenzznnnna 37 4 4 My media file does not fit properly on the screen ss sse eessnnennzennenzzznenzznznnzznennnzan 38 4 5 My moving GIF files Will not MOVE ccccssscccessecccesec
18. rks navigate to yours and press PLAY on the remote control 12 TOPAZ SL Series Hardware User Manual BTBusinessHub SET You will now be asked to enter your Wi Fi network password Press PLAY to bring up the on screen keyboard 0 BTBusinessHub 5686 TAASANAR Ki TA Lib i f KI 13 TOPAZ SL Series Hardware User Manual If your password contains numbers you can access the number keypad by highlighting 123 and pressing PLAY Once you have entered your password highlight the Enter key and press PLAY Safty WEP PSK Signal strength Weak f s ee l ka A Now highlight Connect and press PLAV RT USINESsSHUb Safty WEP PO Signal strong MO WEEE A 14 TOPAZ SL Series Hardware User Manual Vou will now see the following as vour screen attempts to connect to vour Wi Fi network The status should be Connecting Once your screen has established a connection to your network the status will change to Has connected 15 TOPAZ SL Series Hardware User Manual Finally navigate to Exit and press PLAY This will bring you back to the Network Settings menu Navigate to Save and Reboot and press PLAY This will save your network settings and ensure that every time your screen is powered up it will use these settings to connect to your Wi Fi networ
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