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Cat5 • 5500HD

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1. d Cat5 e 5500HD USER MANUAL WWW gefen COM ASKING FOR ASSISTANCE Technical Support Telephone 818 772 9100 800 545 6900 Fax 818 772 9120 Technical Support Hours 8 00 AM to 5 00 PM Monday thru Friday Write To Gefen Inc c o Customer Service 20600 Nordhoff St Chatsworth CA 91311 support gefen com www gefen com Notice Gefen Inc reserves the right to make changes in the hardware packaging and any accompanying documentation without prior written notice The CAT5 5500HD 15 a trademark of Gefen Inc O 2007 Gefen Inc All Rights Reserved 10 11 12 13 14 TABLE OF CONTENTS Introduction and Operation Notes Features How Works CAT5 5500HDS Back Panel Layout CAT5 5500HDS Back Panel Function Descriptions CAT5 5500HDR Back Panel Layout CAT5 5500HDR Back Panel Functions Descriptions Link Cable Wiring Diagrams CAT5 5500HD Wiring Diagram Service Switch Usage Guide Frequently Asked Questions Terminology System Specifications Warranty INTRODUCTION Thank you for purchasing the new ex tendeit CAT5 5500HD series by Gefen Inc The ex tend it CAT5 5500HD by Gefen allows users the benefits of extending dual DVI displays and USB beyond the desktop In a growing number of applications broadcast stations and production facilities need to locate a computer remotely from the keyboard mouse and video monitor A CPU may need to be shared between several users for ex ample or m
2. CATS LINK CABLE WIRING DIAGRAM E KH E UMOIg SHUM 9N 9 9HUM U9919 8HUM oDueuo o T O O M CO o T O M CO SBULIO UUM CAT5 5500HD WIRING DIAGRAM KO oom e Z 1 seoiAed asn pv x O I o o LN o lt Q T 1OYUOW O9PIA SIVO coaa asn SLVO T O p A SIVO T2qaa asn SLVO CAT5e5500HDS Z OSPIA T O PIA 4oynduio SERVICE SWITCH USAGE GUIDE Gefen CAT5 Extreme products sender and receiver both contain a pair of service switches also called dip switches located underneath the unit These service switches are used to select from sets of configurations that will equalize the signal to best match the conditions in your setup For the CAT5 5500HD there are 1 set of switches for each monitor under both the sender and receiver units The switches are hidden beneath black stickers Each bank of dip switches have 4 switches Switches 3 and 4 are not used Note Adjustments should be done with sources and display on OFF Switch 1 Adjustment Guidelines 1 Strong boost should not be used on stranded cables Strong boosting will cause pixels or no picture on these cables 2 Using the wrong settings will not damage the units it will either produce no image or a noisy image 3 To eliminate the possibility of cross talk and interference cables must be termina
3. DVI displays up to 200 feet away The displays and USB plug into the back of the CAT5 5500HD receiver unit Four CAT 5 cables connect the CAT5 5500HD S and the CAT5 5500HD R units to each other CAT5 5500HDS BACK PANEL LAYOUT L msn J el a U lao a 200 z oepa siva L DOO BS L osma Tam 39 a sivo au usjeg ST ui SPAIN BOHOOSS S1v2 1x31 CAT5 5500HDS BACK PANEL FUNCTIONS 1 POWER 5 VDC external power supply 2 CAT5 Video 1 RJ 45 input extends DVI input 1 with CAT 5 cable 3 CAT5 USB DDC1 RJ 45 input extends USB and DDC1 signals with CAT 5 cable 4 DVI IN 1 DVI Input connects to your computer 5 CAT5 Video 2 RJ 45 input extends DVI input 2 with CAT 5 cable 6 CAT5 USB DDC2 RJ 45 input extends USB and DDC2 signals with CAT 5 cable 7 DVI IN 2 DVI Input connects to your computer 8 USB IN USB Input from computer CAT5 5500HDR BACK PANEL LAYOUT a a 3 3 gt H CAT5 5500HDR BACK PANEL FUNCTIONS POWER 5 VDC external power supply CAT5 USB DDC1 RJ 45 input extends USB and DDC1 signals with CAT 5 cable CAT5 Video 1 RJ 45 input extends video input 1 with CAT 5 cable DVI OUT 1 DVI output connects to the monitor 1 for local video CAT5 USB DDC2 RJ 45 input extends USB and DDC2 signals with CAT 5 cable CAT5 Video 2 RJ 45 input extends video input 2 with CAT 5 cable DVI OUT 2 DVI output connects to the monitor 2 for local video USB OUT USB Output to devices
4. and the source Try lowering the resolution to see if that helps if it does the CAT 5 cables you are using are unable to handle the bandwidth of the higher resolution and thus you are losing sync Try a shielded CAT 6 cable on the video line to reduce interference You can also try adjusting the service switches Usually this is caused by EMI and a shielded CAT 6 with metal RJ 45 connectors with the drain wire soldered to the connectors will resolve the issue Please refer to the service switch guide on page 10 for the different combinations Can I run the CAT 5 cable through a patch bay No the signal will not transmit reliably 11 TERMINOLOGY CAT 5 Category 5 cable commonly known as Cat 5 is an unshielded twisted pair type cable designed for high signal integrity The actual standard defines specific electrical properties of the wire but itis most commonly known as being rated for its Ethernet capability of 100 Mbit s Its specific standard designation is EIA TIA 568 Cat 5 cable typically has three twists per inch of each twisted pair of 24 gauge copper wires within the cable CAT 5e Similar to Cat 5 cable but is enhanced to support speeds of up to 1000 megabits per second DDC Short form for Display Data Channel It is a VESA standard for communication between a monitor and a video adapter Using DDC a monitor can inform the video card about its properties such as maximum resolution and color depth The video card can then u
5. ndWidth a astrice saradn Nena Lategan tada 1 65 GHz single LM RINGE dd dictan 1920 x 1200 Vertical Frequency Range 5a tddi dei 50 60 Hz BVI Output Connector TDS ID I DVI D Piu Inp tr Connector TYPE ET Oua_O O Y Y HN a ane DVI D ll es ny su t si Y RJ 45 USB wes arcade USB Out USB B eere en USB Device Input Power esee T T TT 20 Watts max Aca E 5 VDC External Dimensions eM PP 17 W x 4 375 D x 1 75 H Rack Mountable ee 1 Rack Spaces SNIPPINGg ki pp o i o ANFON NW 2 FF I FN FOR 7 Lbs 13 WARRANTY Gefen Inc warrants the equipment it manufactures to be free from defects in material and workmanship If equipment fails because of such defects and Gefen Inc is notified within two 2 year from the date of shipment Gefen Inc will at its option repair or replace the equipment provided that the equipment has not been subjected to mechanical electrical or other abuse or modifications Equipment that fails under conditions other than those covered will be repaired at the current price of parts and labor in effect at the time of repair Such repairs are warranted for ninety 90 days from the day of reshipment to the Buyer This warranty is in lieu of all other warranties expressed or implied including without limitation any implied warranty or merchantability or fitness for any particular purpose all of which are expressly disclaimed 1 Proof of sale may be required in order to claim warranty 2 Cust
6. omers outside the US are responsible for shipping charges to and from Gefen 3 Copper cables are limited to a 30 day warranty and cable must be free from any scratches markings and neatly coiled The information in this manual has been carefully checked and is believed to be accurate However Gefen Inc assumes no responsibility for any inaccuracies that may be contained in this manual In no event will Gefen Inc be liable for direct indirect special incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages The technical information contained herein regarding CAT5 5500HD features and specifications is subject to change without notice 14
7. oved to another room because of annoying fan noise The CAT5 5500HD series can be used to extend computers with noisy fans printers hard drives scanners cameras keyboards mouse and any other USB With the potential to cover the distance of 150 feet industry standard Category 5 CAT 5 cables are used for the extension of all the devices OPERATION NOTES READ THESE NOTES BEFORE INSTALLING OR OPERATING THE CAT5 5500HD SYSTEM The CAT5 5500HD units are housed in a metal box for better RF shielding Your CAT 5 cable should not exceed 200 feet FEATURES Features Uses CAT 5 cable for DDC and control signals Extends any DVI Digital Video Interface compliant device up to 200 ft from the computer 200 ft extension at 1280x1024 150 ft extension at 1920x1200 Saves space on your desktop Increases productivity Eliminates computer noise where you work Supports VESA Standard resolutions and HDTV resolutions Supports DDWG standard for DVI compliant monitors HDCP Compliant HOW IT WORKS CONTENTS The CAT5 5500HD system consists of 1 CAT5 5500HDS sender unit 1 CAT5 5500HDR receiver unit 2 5 VDC power supplies 2 DVI cable M M 6FT 1 USB cable 6FT 1 User Manual HOW IT WORKS The CAT5 5500HD sender unit sits next to your computer The cables supplied with the CAT5 5500HD connects your DVI source s and USB to the send unit The CAT5 5500HD receiver unit sits next to your
8. se this information to ensure that the user is presented with valid options for configuring the display DDWG Digital Display Working Group DDWG are the creators of the DVI specification DVI Digital Visual Interface Connection standard developed by Intel for connecting computers to digital monitors such as flat panels and DLP projectors Aconsumer electronics version not necessarily compatible with the PC version is used as a connection standard for HDTV tuners and displays Transmits an uncompressed digital signal to the display The latter version uses HDCP copy protection to prevent unauthorized copying USB Universal Serial Bus An external peripheral interface standard for communication between a computer and external peripherals over a cable using bi serial transmission VESA Video Electronic Standards Association a consortium of manufacturers formed to establish and maintain industry wide standards for video cards and monitors VESA was instrumental in the introduction of the Super VGA and Extended VGA video graphics standards with a refresh rate of 70 Hz minimizing flicker and helping to reduce user eyestrain and fatigue PS 2 A port type developed by IBM for the purpose of connecting a keyboard or mouse to a PC The PS 2 port has a mini DIN plug containing 6 pins PS 2 ports are used so that the serial port can be used by another device The PS 2 port is often called the mouse port 12 SPECIFICATIONS Video Amplifier Ba
9. ted with 568B scheduling See page 8 for details 10 TROUBLESHOOTING Frequently Asked Questions What kind of CAT 5e cable should I be using Solid core CAT 5e cable rated at 350 Mhz and terminated in 568a or 568b is the minimum requirement For resolutions greater than 1280x1024 or 1080i Gefen recommends solid CAT 6 cables Why does the CAT5 sender unit have a HDMI connector on the input A HDMI connector was used on the input to optimize space on the board by using the smaller connector HDMI is electrically equivalent to DVI D Fm getting no video on the screens what can check First thing to check is make sure that the video CATS is linked to the other video CATS port and the same with the DDC ports Test to make sure the units are working with short CAT 5e cables 15 20 feet You can also make sure you have the correct boost setting configured refer to page 10 Fm getting no video on the screens using ADC to DVI adapters what is wrong ADC to DVI adapters remove the necessary 5V line that the extenders require on the input to operate To enable the 5V you will need to open up the sender unit Next to each DVI HDMI input connector will be a jumper that needs to be shorted to enable 5V to the input This should only be enabled when using a ADC to DVI Adapter otherwise damage to your video card may result How can fix the flickering picture Flickering or a blinking image is the result of a loss of sync between the display

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