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1. Monitoring Wireless Routers UPGRADING This chapter provides information on upgrading the firmware on your Wireless Router Upgrading Firmware upgrade Wireless Routers To upgrade the Wireless Router Firmware launch EtherPAD Explorer from the Multenet Product CD and select Scan to search for attached Multenet devices 2 Mal 2 Product Family PocketPAD EtherPAD Application Platforms Network and Communication products Software Multenet Software Additional Software Run EtherPAD Explorer www multenet com E EtherPAD Explorer Ethemet Address IP Address 00 20 87 00 44 FE 192 168 3 10 00 20 87 00 44 82 192 168 3 15 00 20 87 00 27 E1 192 168 3 16 00 20 87 00 29 97 192 168 4 172 eee 192 168 5 254 Mobile Router Multenet Router Duo PocketPAD Mobile Router Get configuration Upgrade firmware Set IP address Test connection Highlight the device you would like to upgrade firmware for and select Upgrade Firmware EtherPAD Explorer will then prompt you for the file which should be a pak file for preforming the upgrade E EtherPAD Explorer Ethernet Address IP Address 00 20 87 00 44 FE 192 168 3 10 Mobile Router 00 20 B7 00 44 B2 192 168 3 15 Multenet Router Get configuration 00 20 B7 00 27 E1 192 168 3 16 Duo 00 20 87 00 29 97 192 168 4 172 PocketPAD Set configuration v 00 20 B7 00 48 02 192 168 5 254 Mobile
2. 20 DTR J 6 DSR 6 DSR J short 8 CTS 5 615 J K CD 8 CD Null Modem Crossed Serial cable Straight Serial Cable In order to connect the Router s RS232 serial port to a DCE class device such as a modem a straight serial cable should normally be used In this case a nine wire cable should be connected as follows using either a 9 pin or a 25 pin male connector for the DCE class device DCE DCE Wireless Router 9 pin DB M 25 pin DB M 9 pin DB M Straight Serial cable Appendix Wireless Routers NOTES Wireless Routers This device is developed and manufactured by MULT NET Copyright 2008 MULT 2NET All rights reserved This manual and any associated artwork software and product designs are copyrighted with all rights reserved Under the copyright laws this manual artwork software and product designs may not be copied in whole or part without the written consent of MULT NET Under the law copying includes translation to another language or format MULT NET The Vineyard Centre Adam Tas Road Stellenbosch 7600 www multenet com
3. ATCP application A UDP application Will be using a serial redirector Select one of the following type of serial application would you like to create TCP Application Communication between this device and the remote server will be done over TCP IP TCP guarantees reliable and in order delivery of data UDP Application Communication between this device and the remote server will be done over UDP IP UDP does not provide the reliability and ordering guarantees that TCP does but is faster and more efficient for many lightweight or time sensitive purposes Redirector If you will be using a serial redirector like Serial Anywhere on the remote server choose this option All communication will also be done over TCPIIP 5 Initiate connection SERIAL EXPRESS 5 INITIATE CONNECTION How should the connection be started The remote server will connect to this device passive O This device should connect to the remote server active This device should connect to the server only when there is data to send on demand Terminate the connection after being idle for o seconds Configuration Wireless Routers Choose from one of the following methods for starting a connection Passive The application will wait for a connection from a server before data communication will start Active An application will connect to the remote server at startup and will automatically reconne
4. Attaching the Antenna Antennas are supplied with Multenet s range of wireless routers Attach the antenna to the connector on the front of the Wireless Router and fasten by turning In some cases a combination of factors can mean that a suitable signal can only be obtained by the use of additional optional antennas These issues include a If the unit is inside a metal enclosure such as a DIN rail cabinet b Proximity to interference generating equipment such as large machinery c Distance from the nearest cell site d Shielding by concrete reinforcement e g within a large shopping mall In these cases contact Multenet to obtain information on installing aditional antennas Getting Started Wireless Routers 10 100 Base T Ethernet Network Connection Connect to your router via the Ethernet Network through a 10 100 Base T switch hub or directly via straight or crossover Ethernet cable Serial Port Connection The Router is a DTE Data Terminal Equipment device You need to choose the serial cable best suited to your serial device A number of cable options are available e Crossed Serial Cable most commonly used e Full Crossed Serial Cable e Null Modem Crossed Serial Cable Connect to another DTE Data Terminal Equipment device such as a PC e Straight Serial Cable Connect to a DCE Data Communications Equipment device such as a Modem Configuration of the Wireless Router There are a number of methods
5. 769 472 ms 455 776 ms 2 192 168 252 34 448 636 ms 299 72 ms 3 196 38 218 1 435 544 ms 319 159 ms 4 196 38 218 3 449 856 ms 281 839 ms 5 168 209 69 197 a 448 024 ms 300 728 ms 6 168 209 86 122 477 106 ms 318 945 ms ti 168 209 86 121 450 71 ms 281 29 ms 8 168 209 1 175 436 52 ms 299 691 ms 9 196 36 80 210 clns3 rba isdsl net 450 496 ms 321 997 ms 10 OK RK 11 196 211 225 227 service sanpeople com 816 404 ms 441 953 ms IP address successfully traced To start a trace enter the address of the host you would like to do a traceroute to and click on Trace Monitoring Wireless Routers SMS Services SMS Services allows you to send a current Status Report of the unit to a cell phone This report allows for easy identification of the Wireless Router The report includes information on which Service Provider the Router is currently connected to the IMSI number of the SIM card in use as well as signal strength HOME MANAGEMENT NETWORKING Send a SMS SERIAL Phone Number MONITORING Status Report SUPPORT Message TOOLS PING TRACEROUTE SMS SERVICES APPLY CHANGES To send a Status Report enter the intended recipient s telephone number in the field provided ensure the Status Report option is checked and then click on Send To send a SMS text message enter the recipients number in the box provided uncheck Status Report and type your message in the Message field
6. Serial parameters are 19200 baud rate 8 data bits 1 stop bit no parity no flow control While the LEDs are flashing type the Bootloader password into the terminal session default is user Simply recycle power again if the LEDs have stopped flashing and no Menu has appeared after typing in the password Type 2 Upgrade Menu Type 5 Erase Dataflash y to confirm deletion The process will take a few minutes to complete and return to the Upgrade Menu Type 1 Change Upgrade Serial Speed to match your serial line baud rate The highest baud rate of 230400 is recommended for a faster upload of data Change your terminal session speed to the configured Upgrade Serial Speed setting Enter to continue once you have reconnected Transfer the Router firmware via Kermit You can find the latest firmware on the Multenet website Current or older firmware can be found on the CD shipped with the Router After the file upload you will be prompted to set the baud rate back to 19200 The data will be checked and verified Troubleshooting Wireless Routers System Heartbeat HBT If this LED is permanently ON or OFF the PocketPAD has failed and needs to be returned The LED will be ON for some time 20 seconds during its boot up cycle Power PWR Lights up when there is power to the Router If this LED is OFF check the Power Supply and its connections Serial Interface Transmit
7. Successfully registered to your home network Apr 11 14 38 22 info dnsmasq 61 using nameserver 192 168 1 1 53 Example of Running System Log Monitoring Wireless Routers Contact Us Should you need to contact Multenet with any queries opening Support Contact Us in the navigation bar will display the following contact information CONTACT US Call Us Telephone 27 21 882 8811 Facsimile 27 21 882 8825 Mail Us Techincal Support techsupport multenet com Sales Enquiries sales multenet com Visit Us Web Site http www multenet com Multenet Contact Information Monitoring Wireless Routers Tools Ping Ping a program used to test whether a particular network destination is online by sending an Internet control message protocol ICMP echo request and waiting for a response Also called packet internet gopher PING NETWORK ADDRESS Remote Host 192 168 1 1 Data Length 56 Timeout 3 Status SUCCESSFUL RTT 2ms The Wireless Router s built in Ping utility allows you to ping network devices directly from the Wireless Router To send a Ping enter a address for the remote host and click on Ping Traceroute Traceroute is A TCP IP protocol used to identify the components of the path between two machines and to identify the contribution of each component to the overall Round Trip Time IP Address Host Name Attempt 1 Attempt 2 1 10 14 0 1
8. TX Lights up as data is sent to the serial interface If you send data to a configured TCP UDP port and do not see the TX LED flash check your Router configuration Receive RX Lights up as data is received from the serial interface If data is received from the serial device but does not get to your remote site check your Router configuration There may also be a problem with the network Connect to the TCP UDP port to check if data is received Network Interface 10 100 Base T 10 100 Base T 10 100 Lights up if network is 100Mbps OFF is network is 10Mbps Check if Autodetect is selected in the Router configuration Link Activity LNK ACT This LED flashes as data is transmitted received over the Ethernet interface if your configured serial device sends receives data It will also light up if any packets are sent to the interface but are not destined for the serial device If this LED is OFF check the Ethernet cable and the switch hub or PC that it is connected to Remember PC gt Crossed Ethernet cable Switch Hub gt Straight Ethernet cable GSM Link LNK Lights up when you have sucessfully registered to the mobile network Activity ACT This LED flashes as data is transmitted received over the GSM interface Troubleshooting Wireless Routers Mobile Network There are a number of messages relating to the initiation of the GSM module the SIM card and registration to your mobile network servi
9. 0 setting will disable the timeout feature Redial if the connection has been disconnected for this length of time Only applicable to Always on connections Answer incoming calls after this amount of rings on dial in accounts GSM only Wireless Routers Routing Routing provides a tool to create static routes to different networks If a Ethernet default gateway is set the following default route is seen ROUTING Network Address Network Mask Interface Gateway default route Ethernet 192 168 1 1 Delete Add Entry Default Route Network Address Network Mask Interface Ethemet gt Gateway Address Default Route To create a default route over Ethernet PPP or VPN this box must be checked Network Address Specify the remote network s address This will create an IP route to the remote network Network Mask Specify the remote network s mask This parameter is only used for non default routes Interface Select the interface for which this route applies in the drop down list Gateway address Specify the IP address of the gateway for this route Configuration Wireless Routers VPN A Virtual Private Network or VPN allows you join two private networks that are separated by the Internet or other publicly accessible network The two end points of this network are private net works that are seamlessly connected across a public network creating a Virtual Private Netw
10. 03 Rule 1 SRC 192 168 2 225 80 gt DST eth0 192 168 2 224 1449 PROTO TCP Jan 1 01 08 03 Rule 1 SRC 192 168 2 225 80 gt DST eth0 192 168 2 224 1450 PROTO TCP Jan 1 01 08 04 Rule 1 SRC 192 168 2 225 80 gt DST eth0 192 168 2 224 1451 PROTO TCP Example of Firewall Log DHCP Server Log The DHCP Server will log the DHCP activity and display current leases IP Address 192 168 2 1 192 168 2 219 192 168 2 2 192 168 2 3 DHCP LEASES MAC Address 00 04 76 15 37 DE 00 10 48 FF 72 29 00 15 C5 C3 28 22 00 20 B7 00 27 E1 Refresh Expires In expired expired expired expired Monitoring Wireless Routers Connection List The connection list displays all current connections to the Wireless Router CONNECTION LIST DIRECT MASQUERADE PORT FORWARD Protocol Source Address Destination Address State TCP 192 168 4 2 37489 192 168 5 33 23 ESTABLISHED UDP 192 168 5 33 2048 192 168 4 4 1701 ASSURED TCP 192 168 4 2 37488 192 168 5 33 23 ESTABLISHED Direct Displays a list of connections where no address translation is required Masquerade Displays a list active PPP connections for which address translation has been implemented Port forward Displays incoming connections for which port address translation is configured Mobile Network The Mobile Network monitoring tool supplies you with various information about your GSM connection MOBILE NETWORK IN
11. 192 168 3 16 obtained lease time 3600 Apr 11 13 04 46 info configsvr DHCP update occurred Apr 11 13 21 57 warn cellinfo There are some problem registering to the mobile network Apr 11 13 21 57 info pppd 423 Terminating on signal 15 Apr 11 13 21 57 debug pppd 423 Script tmp ppp ppp0 ip down started pid 523 Apr 11 13 21 57 debug pppd 423 sent LCP TermReg id 0x2 User request Apr 11 13 21 57 debug pppd 423 revd LCP TermAck id 0x2 Apr 11 13 21 57 notice pppd 423 Connection terminated Apr 11 13 21 57 info pppd 423 Connect time 22 8 minutes Apr 11 13 21 57 info pppd 423 Sent 54 bytes received 54 bytes Apr 11 13 21 57 debug pppd 423 Waiting for 1 child processes Apr 11 13 21 57 debug pppd 423 script tmp ppp ppp0 ip down pid 523 Apr 11 13 21 57 debug pppd 423 Script tmp ppp ppp0 ip down finished pid 523 status Apr 11 13 21 57 info pppd 423 Connect time 22 8 minutes Apr 11 13 21 57 info pppd 423 Sent 54 bytes received 54 bytes Apr 11 13 21 57 info pppd 423 Exit Apr 11 13 21 57 info netmap pppd exit died because of failure 5 Apr 11 13 22 03 warn cellinfo Unable to detect the SIM card Please insert or re inserrt it Apr 11 13 34 47 debug udhcpc 47 Sending renew Apr 11 13 34 47 info udhcpc 47 Lease of 192 168 3 16 obtained lease time 3600 Apr 11 13 34 47 info configsvr DHCP update occurred Apr 11 14 04 49 debug udhcpc 47 Sending renew Apr 11 14 38 21 info cellinfo
12. NTP server This would enable local time synchronisation for your devices with the Wireless Router Note For a list of public NTP servers go to www ntp org You should select the server closest to your location Configuration Wireless Routers Mobile Mobile settings allow the configuration of SIM security and network fail over options MOBILE Security SIM1 PIN ate SIM2 PIN ial SMS Service Center SIM1 SC Number SIM2 SC Number Backup Recovery Swap SIMs on Failure gO Retry Delay minutes Security SIM PIN If configured enter SIM PIN s here SMS Service Provider SIM SC Number Enter the Message Centre Number s of you service provider This is needed to send SMS messages and SMS Status reports in the Tools Menu Backup Recovery The Wireless Router allows you to configure network failover from SIM1 to SIM2 If configured the Wireless Router will connect to a secondary or backup service provider should the service on SIM1 become unavailable A retry delay can be set for when the service on SIM1 becomes available Swap SIMS To activate the Network Fail over option check this box Retry delay The amount of time in minutes the Router should wait before trying to switch to the primary SIM1 network A value of zero will result in the Router only switching back to the alternate SIM when the current network connection fails Configuration Wireless Routers Networking Network
13. PPP Express setup Please click below to update the configuration Update Configuration To complete the setup of your PPP connection click on Update Configuration Take note of the colour change of the Apply Changes option in your navigation menu Your new settings will only become active once you click Apply Changes and then Save and Reboot with new Settings Configuration Wireless Routers View configuration To view the configuration changes you have made Click on Networking gt PPP in the navigation bar Summary of configuration Status Successfully registered to your home network Network Operator Cell C Signal Strength 71idBm 7 gad weak fair good excellent Summary as displayed on the Mobile Network page below Monitoring At this point should the SIM be installed correctly the PIN configured and the PPP settings configured correctly a connection could be established You could view the status of mobile network and the PPP connection in the Monitoring section or by viewing the Summary on the Home Page Monitoring will be discussed in depth later in this manual Summary Serial Applications None currently configured more Mobile Network Registered to the YodaCom SA mobile PPP Connection Connected more Summary as displayed on Home Page The next section provides information on how to manually configure PPP account parameters or to e
14. Tel 27 0 21 882 8811 Fax 27 0 21 882 8825 Email sales multenet com www multenet com Appendix Wireless Routers Interface Pin outs Network Interface The 10 100 Base T interface is wired to a RJ 45 connector as follows Transmit Data Transmit Data Wireless Router Network Interface Pin out RJ 45 Serial Interface The Router s RS 232 C serial interface is wired to a 9 pin male D shell connector as a DTE class device as follows Pin Signal Description _ ____ 5 GND Grud 6 DSR in Data SetReady 8 CleartoSend S O Wireless Router RS 232 Serial Interface Pin out Appendix Wireless Routers Pin Signal Description _ _ Data Negative 5 Ground RS 485 Serial Interface Pin out Signal Description 3 Tx Out TransmitDataNegative 5 GND Ground 7 Txt Out Transmit Data Positive 8 Rx Receive Data Positive _ _ _ RS 422 Serial Interface Pin out DB 9 Male NOTE Pin 9 can be used for Power Over Serial when selected via a jumper setting Appendix Wireless Routers Cables Crossed Serial Cable In order for a computer or other device to communicate with the Router s RS232 serial port a simple 3 wire crossed cable is usually sufficient If hardware based handshaking is required then see Full Crossed Serial Cable The three wires should be connected as follows us
15. connect a RS 232 cable to the Serial interface RS 422 connect a RS 422 cable to the Serial interface RS 485 connect a RS 485 cable to the Serial interface Protocol Default is Raw Raw no protocol is used Data is streamed transpar ently through the PocketPAD TC500 Burroughs TC500 Poll Select Note If Flow Control is set to None a simple 3 wire Crossed Serial cable can be used instead of a Full Crossed Serial cable Configuration Wireless Routers Applications Setting up a Serial Application using Application Express SERIAL APPLICATIONS APPLICATION EXPRESS There are no applications currently configured Add Application Port com1 Name Type TCP Add Opening Serial Applications in the menu bar will show you a list of currently configured applications From here click on the link labelled Application Express This will launch the wizard in a separate browser window as indicated below The wizard will guide you through setting up a serial application Depending on your environment you will have the option of clicking through and in most cases use the default assigned values The following steps below show how to set up a Passive serial application configured for port 5000 on COM1 Configuration 1 Application Name SERIAL EXPRESS 1 APPLICATION NAME What would you like to call this serial application Wireless Routers Enter a
16. multenet com Network Interface MAC Address 00 20 87 00 40 40 IP Address 192 168 3 16 DHCP assigned Network Mask 255 255 248 0 DHCP assigned NTP Server Enabled DHCP Server Disabled PPP Enabled Always on Dial out VPN Disabled Serial Interfaces comi 19200 8 none 1 none raw rs232 TCP Applications 1 comi passive 5000 gt O raw Product Product Name Firmware version Current Firmware Version System Information Name Assigned name Location Assigned Location Contact Assigned Technical Contact MAC Address Product MAC Address IP Address Current Assigned IP Address Network Mask Assigned Network Mask NTP Displays the state of the NTP service DHCP Server DHCP Server Status PPP PPP Status and connection type VPN VPN Status Serial Interfaces COM1 COM1 Parameters Monitoring Wireless Routers Config File To view the current configuration file opening Support Config File in the Navigation Bar will dis play the configuration file for your Wireless Router VERSION 1 mngt password xxx mngt sysname Wireless Router mngt location Unknown mngt contact techsupport multenet com net ether ethO ip 0 0 0 0 net ether ethO netmask 0 0 0 0 net ether ethO netlink autoselect net dns dns1 0 0 0 0 net dns dns2 0 0 0 0 ne
17. service provider Configuration Wireless Routers Authentication Set the dial out dial in username password and authentication type For dial out accounts only the Username and Password field is available Authentication Dial out Username Dial out Password Authentication Type none Dial in Username Dial in Password Dial Out Username The username of the dial out account Dial Out Password The password of the dial out account Authentication Type For Dial In accounts only Two authentication methods are available If you are setting up a dial in account select your authentication protocol PAP Password Authentication Protocol CHAP Challenge Handshake Authentication Protocol Connection Settings Specify the telephone number Idle Timeout Reconnect Delay and Rings before answer Telephone number Idle Timeout Reconnect delay Rings Configuration Connection Settings Telephone Number Idle Timeout 300 Rings Before Answering amp For GSM dial out accounts specify the telephone number of the PPP Access Server For GPRS EDGE HSDPA dial out accounts enter the value 99 1 in this field Disconnect after idling for this length of time Default is 600 seconds This parameter is only applicable with dial in and manual connections configured Acceptable values are between and including 0 and 86400 seconds 24 hours A zero
18. FORMATION Status Successfully registered to your home network Network Operator MTN SA Signal Strength 89dBm bad weak fair good excellent Tower Information Mobile country code 655 South Africa Mobile network code 10 Location area code 2806 Cell Tower ID 5800 Packet service Attached via EDGE SIM Card Card Detected yes Security Unlocked or disabled SIM ID 8927000000373941406 Modem Manufacturer SIEMENS Model MC75 REVISION 03 010 Compatibility GSM GPRS EDGE IMEI 355634003901359 Refresh Monitoring Wireless Routers Status Status will display the current status of your GSM connection Please refer to the Troubleshooting chapter for more information and error codes Network Operator Displays the name of your GSM service provider Signal Strength Displays signal strength at your current location Tower Information Displays information about the GSM tower you are connected to SIM Card Displays information about your SIM card Modem Displays information about your integrated GSM module Monitoring Wireless Routers Support Config Info To view information about current settings on the Router opening Support Config Info in the Navigation Bar will display the following configuration information CONFIGURATION INFORMATION Product Mobile Router Firmware Version 1 4 0 beta9 System Information Name Mobile Router Location Unknown Contact techsupport
19. Router In this case disable the proxy server in your browser Open Web configuration Select your Wireless Router in EtherPAD Explorer and click Web configuration to launch your Web Browser Log into Web Configuration Log into the Router root with default password xxx by clicking Enter Configuration Mobile Router GSM GPRS EDGE Enter Configuration Configuration Wireless Routers Home Logging in displays the home page MENU HOME MANAGEMENT NETWORKING Summary SERIAL Serial Applications None currently configured more MONITORING Mobile Network SIM security issue a PIN is required more SUPPORT PPP Connection Not connected more TOOLS APPLY CHANGES Refresh Quick Start Serial Configure Configure Apply Home Page Menu SUMMARY Summary displays useful information and allows quick access to options such as configured Serial Applications Mobile Network status and PPP connection status and configuration Quick START The quickstart tabs are designed as a guideline to enable fast configuration of the Wireless Router using a structured approach and by utilizing configuration wizards for the setup of the network configuration SIM PIN PPP and serial applications This is the recommended approach for setting up the Wireless Router NAVIGATION Use the Navigation Bar on the left hand side of the page to navigate through the configuration op
20. Router The Broadband Router is capable of connecting to UMTS HSDPA HSUPA networks Typical applications include remote office connectivity and CCTV video streaming Introduction Wireless Routers Product Features The Wireless Routers have one RS 232 422 485 Serial interfaces a integrated EDGE or HSDPA modem depending on model dual SIM slots and a single 10 100 Base T Ethernet interface A Wireless Router is capable of connecting a number of Ethernet devices via GSM GPRS EDGE networks on the Mobile Router or UMTS HSDPA networks on the Broadband Router With always on and DUAL SIM card technology they provide easy to deploy access to central servers and the Internet via GSM networks The Wireless Routers are capable of maintaining a permanent PPP connection or alternatively making a connection on demand dial on demand to the distant network It also allows you to dial into an Ethernet network to access devices on that network or dial out of an Ethernet network to connect to a remote RAS server Some of the features supported by the Wireless Routers are IP Masquerading which allows one or more computers in a network without assigned IP addresses to communicate with the Internet Port Forwarding sometimes referred to as tunnelling which is the act of forwarding a network port from one network node to another can also be enabled The Firewall feature on the Wireless Routers allow you to implement security by setting up Acces
21. Router Upgrade firmware Set IP address Test connection Files of type Pak Files pak Router AD Router Filename frouterfirmware_1 0 0 pak Open Cancel I Open as read only ees Upgrading 00 20 B7 00 3E 40 268 seconds Browse to the directory in which you have stored your firmware and open the file to start the upgrade EtherPAD Explorer will show a status bar informing you of the upgrade process A pop up box will inform you whether the upgrade was successful once the operation completes Operation Success A Operation completed successfully Upgrading Wireless Routers TROUBLESHOOTING This chapter briefly explains some troubleshooting methods to help diagnose problems connecting to your Wireless Router Verifying MAC Addresses When the Router leaves the factory the only address associated with it will be its universally unique Ethernet address This is also referred to as the MAC Media Access Control address The MAC address is programmed at the factory and cannot be modified It is a 12 digit hexadecimal number and is printed on a bar coded label on the side of the unit Wireless Router MAC addresses currently begin with 0020B7 In the unlikely event of the Router not having a MAC address programmed the unit must be returned to Multenet for re configuration Troubleshooting Wireless Routers Ping Ping the Router to quickly ver
22. Settings provides for configuring the Ethernet parameters of the Wireless Router Ethernet Parameters ETHERNET MAC Address 00 20 B7 00 3E 40 0O Automatically configure with DHCP IP Address fi 92 168 2 225 Network Mask 255 255 248 0 Default Gateway Link Operation autoselect Revertto current settings Clicking on Ethernet or by selecting Configure Network from the quickstart will open the Ethernet configuration The Ethernet Parameters allows you to set the IP Address Subnet Mask and Default Gateway Once a static IP address is configured the Automatically configure DHCP checkbox will be un checked Check the box to re enable DHCP configu ration The Gateway can also be set here all traffic not recognised for the local subnet will be forwarded to the Gateway IP Address Note If a Default Gateway is configured a Default Route will automatically be created which can be viewed and modified from the Routing section later in this chapter Configuration Wireless Routers PPP Point to Point Tunnelling Protocol There are two methods available for setting up PPP on the Wireless Router PPP Express Wizard based setup to help you set up the PPP connection Recommended Manual Manual configuration for setting up a PPP connection PPP Express Launch the PPP Express Setup Wizard by clicking on the PPP Express link This will launch the wizard in a separate brow
23. Wireless Routers muy Ee NE Wireless Routers Mobile Router Broadband Router GPRS EDGE UMTS HSDPA HSUPA Broadband Router NET 24 http www multenet com MULT NET Wireless Routers User Manual English Version 1 0 March 2008 Wireless Routers Document Scope This manual describes how to install configure and operate the Multenet Wireless Routers For updated product features refer to our website at www multenet com Revision History Revision No Changes 1 0 First release Data Illustrations Alterations The data and illustrations found in this document are not binding We reserve the right to modify our products in line with our policy of continuous product development The information in this document is subject to change without notice and should not be construed as a commitment by Multenet Multenet assumes no responsibility for any errors that may appear in this document If you have any suggestions for improvement or amendment or have found errors in this publication please notify us through your distributor or email techsupport multenet com Trademarks EtherPAD and PocketPAD are registered Trademarks of Multenet Internet Explorer Windows 95 98 2000 NT XP are registered trademarks of Microsoft Corporation Ethernet is a trademark of XEROX Corporation Modbus is a trademark of Schneider Electric Inc Copyright 2008 Multenet All rights reserved Contact detail
24. ate the graph click on Refresh or select the Auto Update checkbox to refresh automatically every 10 seconds When connecting through the Manual Dial out option or should you have made configuration errors when configuring PPP opening PPP Connection will display the following screen PPP MONITORING No statistics available PPP not currently connected The manual PPP connection has not been started Please click here to initiate the connection To initiate your PPP connections click on the click here link PPP MONITORING No statistics available PPP not currently connected The manual PPP connection is dialing out Please click here to cancel the connection Refresh The Router will start the PPP connection and dial out Click on refresh to view your active PPP connection You should see the screen as indicated on the previous page Monitoring Wireless Routers Routing Table The Routing Table page displays a list of currently configured interfaces and associated IP adresses together with their status This page also shows you an overview of your Routing configuration Interfaces Interface Local IP Status Ethernet 192 168 2 226 uP PPP 10 62 3 237 up VPN DOWN Routes Network Address Network Mask Gateway Interface 10 0 0 1 255 255 255 255 PPP 192 168 0 0 255 255 248 0 gt Ethernet default 10 0 0 1 PPP Refresh Interfaces Interface Dis
25. bnet Mask settings Connection Test Eg Network connection is OK Check that the IP Address you enter is not used by another host on the network Duplicate IP Addresses may cause unwanted network disruptions Check the Troubleshooting Guide for more fault finding tips Getting Started Wireless Routers CONFIGURATION This chapter provides information on configuring your Wireless Router Configuration Wireless Routers Configuration Overview There are a number of methods to configure the Router e Web Browser Configuration via network using a Web Browser e Configuration File Upload via network using EtherPAD Explorer e Telnet or Serial configuration via network using a terminal application e DHCP BootP with TFTP automatically via network servers Three steps are required to configure the Router for operation 1 Configure the Router s IP Address Network Mask and Gateway IP Address 2 Configure PPP to connect to your service provider 3 Configure the Serial communication parameters Optional Configuration Wireless Routers Web Browser Configuration Requirements Ethernet connection A computer with an Ethernet port or a Local Area Network LAN Aweb browser such as the Internet Explorer or FireFox installed on your PC Check your web browser proxy settings If your web browser is configured to use a proxy server you may have problems connecting to the configuration pages on your
26. ce provider Below is a list of the messages for the various states their cause and the resolutions to error messages Unable to communicate with the integrated GSM GPRS modem Cycle the power to your Wireless Router Should this problem persist please contact Multenet Technical Support techsupport multenet com Unable to detect the SIM card Please insert or re insert it Insert or re insert your SIM card into the device SIM security issue a PIN is required to unlock the SIM card please configure one The SIM card inserted requires a PIN to be unlocked You need to configure a PIN as described in the Configuration chapter SIM security issue a PUK is required to unblock the SIM card Please replace the SIM Remove the SIM card and unlock it with the correct PUK code Unable to detect the mobile network signal This indicates low or no reception Try a different location for better reception This could also indicate that the cellular service is down Unable to attain current registration state This should only be temporary while the Wireless Router is initializing Please wait for a short while and try again There is a problem registering to the mobile network Wireless Router is between network searching states Searching for your mobile network The Wireless Router is still searching for the Network Provider as configured by your SIM card Registration was denied This is a permanent error Please try another SIM card This i
27. configured any firewall rules attaining to the PPP interface will apply also to the VPN interface Configuration Wireless Routers Add Entry Source Destination Interface LAN PPP M IP Address Netmask 7 E Port s Protocol Any v Action Drop gt Add Rules can match packets based on any combination of Source interface Source IP and Network mask Source port Destination interface Destination IP and Network mask Destination port Protocol For each rule you have the option of any one of the following actions i Drop Packets matching this rule are discarded and will not continue through the ii Deny aE matches the packet discard the packet and send an ICMP error iii Accept Packets matching Accept rules are accepted and are passed through the iv Log this packet in the Firewall Log The next rule is evaluated Firewall Rule Order The order in which rules are compared against the packets entering the firewall are rule 1 first then rule 2 then rule 3 and so forth up to a maximum of 25 rules If a packet does not match any rule in the list the packet will be accepted and allowed through The packet will also be allowed through if it matches an Accept rule New rules that are configured are added to the end of the list It will be checked last in the rule order Use the move link to change the position of the rule Enter the new pos
28. ct should the connection be closed On Demand This device should connect to the server only when there is data to send 6 Local Settings SERIAL EXPRESS 6 LOCAL SETTINGS What is the local TCP port number you wish to use TCP Port 5000 Enter your local TCP port number This is the local network port to be used for the application For active fixed applications this field is not compulsory but can be used to fix the local port to be used otherwise the application will automatically choose a port number Configuration Wireless Routers 7 Remote settings Active applications SERIAL EXPRESS 7 REMOTE SETTINGS What is the remote server hostname or IP address If configured it will only accept connections from this server Server To which remote TCP port would you like to connect to If configured it will only accept connections from this port TCP Port The following settings could be set as a security feature to only allow connections from certain hosts and host ports If you should wish to set this up enter the remote server name and port number Server This is the hostname or IP address of the remote server to connect to For active fixed applications this field is compulsory For added security on passive follow applications if configured it will only accept connections from the configured address TCP Port This is the network port number on the remote server to connect to For a
29. ctive fixed applications this field is compulsory For added security on passive follow applications if configured it will only accept connections from the configured network port 8 Update Configuration SERIAL EXPRESS 8 You have now successfully completed the Serial Express setup Please click below to update the configuration Update Configuration Have nice day To complete the setup of your Serial application click on Update Configuration Take note of the colour change of the Apply Changes option in your navigation menu Your new settings will only become active once you click Apply Changes and then Save and Reboot with new Settings Configuration Wireless Routers Configuration File Upload To configure your Wireless Router using a configuration file select your Router once you have scanned for devices using EtherPAD Explorer Click Get configuration to obtain a copy of the Router s configuration file This file can be modified and uploaded to give the Router new parameters using Set configuration Rebooting the Router will make the changes active Configuration Wireless Routers Mionitoring and Support This chapter provides information on the options available to monitor and support the Wireless Router Monitoring Wireless Routers Monitoring PPP Connection To monitor or control your PPP connection opening Monitoring PPP Connecti
30. ddresses NAT PPP IP Addresses To automatically get PPP IP addresses from the remote server leave this option checked Recommended The PPP IP addresses are the IP Addresses used by the Router and the remote server to associate with the PPP connection Usually the remote dial in server will provide the IP Addresses to use Default Route To use this connection as the default route leave this option checked Recommended Enabling the default route option means that all packets not intended for the LAN will be forwarded over the PPP connection If the PPP connection is to the Internet then you should enable this option Otherwise change the network address and netmask mask fields to configure exactly which network is on the other side of the PPP connection NAT To hide the internal addresses leave this option checked Recommended This is also known as Masquerading All packets going through the Router over the PPP connection will seem as if they originated from the Router itself Masquerading is also used for added security between the LAN and the PPP connection Configuration Wireless Routers 4 DNS PPP EXPRESS 4 DNS V Automatically get the DNS servers fram the remote server Primary DNS Secondary DNS To automatically get the DNS servers from the remote server leave this option checked Domain name servers are used to translate domain names e g multenet com to IP addresses Either
31. descriptive name which will be used to uniquely identify this serial application 2 Serial Port SERIAL EXPRESS 2 SERIAL PORT To which port is the serial device attatched Please note that configuring this application will remove all previously configured applications for this serial port Select the serial port to which the serial device is connected Configuration Wireless Routers 3 Port Settings SERIAL EXPRESS 3 PORT SETTINGS What are the serial port settings Bits per seconds 19200 gt Data bits 8 gt Parity none gt Stop bits x Flow control none E Serial type RS 232 gt Enter the serial port settings Speed Baud rate Default is 19200 bits per second Maximum is 230400 Data Bits Number of Data Bits Default is 8 Parity Data Integrity method Default is None Other supported types are Odd Even Mark and Space Stop Bits Number of Stop Bits Default is 1 Flow Control Type of handshaking Default is None Other supported types are Hardware RTS CTS and Software Xon Xoff Serial Type RS 232 connect a RS 232 cable to the Serial interface RS 422 connect a RS 422 cable to the Serial interface RS 485 connect a RS 485 cable to the Serial interface Configuration Wireless Routers 4 Network Protocol SERIAL EXPRESS 4 NETWORK PROTOCOL What type of serial application would you like to create today
32. dit PPP parameters that was set up using the PPP Expres wizard Configuration Wireless Routers PPP MANUAL CONFIGURATION PPP Account Parameters overview POINT TO POINT PROTOCOL PPP EXPRESS Connection Type Always on Dial out A Network Local PPP IP 0 0 0 0 Remote PPP IP 0 0 0 0 Masquerade NAT Dial out Settings SIMI SIM2 Operator Selection Automatic Operator Home Always automatic GPRS APN Username Password Connection Settings Telephone Number GPRS Idle Timeout 900 Reconnect Delay 60 Connection Type Set the type of connection Depending on your connection type will determine which fields are available in the PPP configuration Offline The modem will be seen as offline It will not be used Always on dial out Stay connected to a remote PPP device A Reconnect Delay value is available to offer a pause between dial up attempts On demand dial out Connect to a remote PPP device when necessary Dial in Allow remote devices to initiate a connection Dial in and dial out Dial out if data is available to send otherwise wait for an incoming connection Manual Manually control connection state Configuration Wireless Routers Network Configure PPP networking Local PPP IP Assign a local IP Address to serial interface if remote unit requests this Usually used when configured as an access server RAS dial in Default is 0 0 0 0 This default setting indicates t
33. enabled DHCP SERVER Enable DHCP Server ivi IP Range Start Address 192 168 2 1 i IP Range End Address 192 168 2 254 Lease Time 60 minutes Revertto current settings To set up the Wireless Router as a DHCP server check the Enable DHCP Server box Once enabled you will have the option of configuring the range and the lease time You will only be able to specify a range within your current network Valid lease time is between 5 and 1440 minutes 1 day inclusively Firewalling Firewalling allows you to restrict traffic entering or leaving your network Rules are applied to incoming and outgoing packets and the packet will be forwarded if is satisfies all the rules You can enter a maximum 25 Firewall rules on the Wireless Router In the example below the first line states that TCP packets received on any PPP Interface with a destination on the LAN on port 5000 will be allowed through The second line states that all other traffic is denied If the first line applies the rest of the rules are skipped If the rule is for logging the following rules in the list will be evaluated FIREWALL Rule Source Destination Protocol Action 1 PPP gt anywhere any LAN anywhere 5000 TCP Accept 2 LAN PPP anywhere any LAN PPP gt anywhere any TCP Deny The default rule is to accept all packets through the Router allowing all packets unrestricted access through the Router Should a VPN be
34. hat the remote side should assign this value Remote PPP IP Assign a remote IP Address to serial interface if remote unit requests this Usually used when configured as an access server RAS dial in Default is 0 0 0 0 This default setting indicates that the remote side should assign this value Masquerade On an outgoing packet change the source IP Address to that of the Router SNAT Source Network Address Translation Any received packets will have their destination IP Address changed back to the IP Address of the host which originated the connection This is also used for sharing a single IP Address among a whole network usually a LAN connected to the Internet with only one IP Address Dial out Settings Set up your dial out settings for connecting to the GSM network Operator Selection By default the router automatically negotiates which network operator to select based on information provided by your service provider To manually select your operator when more than one operator is available uncheck the Operator Selection checkbox Operator In the case you have opted to select a diffrent operator than the one assigend as your home operator a drop down list of the available operators will be displayed Home indicates that only a single operator exists APN Enter the name of the APN as per your service provider Username Enter your username as per your service provider Password Enter your password as per your
35. he target machine actively refused it gt Error connecting to TCP port How many hosts are connecting to each Network Application A maximum of 5 TCP and or UDP network applications can be configured on the Router Each application can handle 5 socket connections Total of 25 concurrent socket connections at any one time with all applications configured as Passive Web Browser Proxy Settings Check your Browser Proxy settings should you be able to successfully Ping the Router but are unable to connect to the Router s Web Configuration If the Proxy is enabled traffic is directed outside the LAN to the internet via a gateway If you cannot alter these Proxy settings try using Telnet Configuration to alter the Router parameters Troubleshooting Wireless Routers Edt Preferences Category D Appearance D Navigator Configure Proxdes to Access the Internet Composer Direct connection the Internet D Instant Messenger O Manual proxy configuration DICO HTTP Proxy cot Select All CUH AT p privacy amp Securty Proxy FAdvanced Sy Find in This Page Ctri F be 3 E Find nr Scripts amp Plugins ibaa et a Cache Gopher Proxy Port p 5005 Host j Preferences to Proxy for System Example mozilla org net nz Atomatic proxy configuration URL Netscape 7 Mozilla Select Edit Preferences Adva
36. ify that the device is reachable Type the following from the Command Prompt A Reply reveals that the Router is reachable If you observe a Timeout there may be numerous reasons to this error It could be a network disruption or a Router failure e g Power Outage Take note of time If latency is high timeouts may occur during remote configuration or even expected data throughput during normal operation For example Your office network is flooded with data transactions during daylight hours or your ISP peering links are congested at certain Peak hours This results in links being very latent slow Protocol standards dictate timeout parameters which cause packets to be dropped if data acknowledgement doesn t happen in a set time ARP Use the ARP command to check that the IP Address you set the Router to belongs to the Router You may have configured the Router to the same IP Address as another device on the network Ping the Router s IP Address as shown above From the Command Prompt use the ARP command Contact your Network Administrator to investigate should there be any issues with duplicate IP Address assignments Traceroute Perform a Traceroute towards your Router to obtain a snapshot of network routing This is applicable to your PC being more than one hop away from the Router i e not on the local segment or subnet Troubleshooting Wireless Routers There may be a number of reasons why you
37. ing either a 9 pin or 25 pin connector for the computer s serial port PC PC Wireless Router 9 pin DB F 25 pin DB F 9 pin DB M gt e b e omw p pe Crossed Serial cable Full Crossed Serial Cable In order to connect the Router s RS232 serial port to another DTE class device such as a computer a simple Crossed Serial Cable is often sufficient However some applications may require the use of hardware based flow control Handshaking allows for higher data rates In this case a seven wire cable should be connected as follows using either a 9 pin or a 25 pin connector for the computer s serial port PC PC Wireless Router 9 pin DB F 25 pin DB F 9 pin DB M 2 fe f fe f fe ro w e osr 7 fas e e es l fos p s Full Crossed Serial cable Appendix Wireless Routers Null Modem Crossed Serial Cable When attempting to use a simple Crossed Serial Cable to connect a DTE class device such as a computer to the Router s RS232 serial port some devices will not transmit any data unless their DSR and CTS signals are asserted An easy way to fix this is to simply drive these signals using the device s own DTR signal In this the three wires should be connected as follows using either a 9 pin or 25 pin connector for the computer s serial port and the indicated loops should be added PC PC PocketPAD 9 pin DB F 25 pin DB F 9 pin DB M 2 RD 3 RD 3 TD 3 TD 2 TD 2 RD 5 GND 7 GND 5 GND 4
38. ion name label for your device System Contact Enter a contact for this Router e mail name telephone number Date and Time Date and Time provides options to change the date and time and to configure the Router s NTP server settings For this device to be used as a NTP time server you need to first configure a NTP server for this device to synchronise with Configuration Wireless Routers DATE amp TIME Local Date amp Time Date 29 03 2007 Time 08 22 25 Timezone UTC gt Synchronisation NTP Server Interval Atstartup Y NTP Time Server Enable Server Rewer to current settings Local Date and Time Date Date should be entered in the format dd mm yyyy Time 24h mode time Timezone Select your Coordinated Universal Time UTC Synchronisation NTP Server Enter the address of the NTP server you would like to synchronize with Network Time Protocol NTP provides a solution for the need to synchronize network devices to an accurate time in a networking environment An NTP client synchronizes the time and date with an NTP server The NTP server should be a reliable source such as a time server on the Internet A number of free public Internet time servers are available Interval Select the interval at which you would like the Wireless Router to synchronise with the NTP time server NTP Time Server Enable Server Check this box to set up the Wireless Router to act as a
39. ition you would like the rule to be placed at Configuration Wireless Routers Serial There are two methods available for setting up Serial on the Wireless Routers Serial Express Wizard based setup to help you set up Serial Manual Manual configuration See the next section for setting up a serial application If you wish to edit your existing Serial Port Settings opening Port Settings will display the information below Port Settings Configuring the Serial Interface Settings according to the specifications of the manufacturer of your serial device SERIAL PORT SETTINGS Port Physical Layer Flow Control Protocol Type comi 19200 8 none 1 none raw rs232 Change To change any of the currently configured serial interface settings click on Change comi Speed baud rate 19200 Flow Control none gt Data Bits 8 Stop Bits 1 gt Parity none Connection Type rs232 F Protocol raw x Configuration Wireless Routers Speed Baud rate Default is 19200 bits per second Maximum is 230400 Flow Control Type of handshaking Default is None Other supported types are Hardware RTS CTS and Software Xon Xoff Data Bits Number of Data Bits Default is 8 Stop Bits Number of Stop Bits Default is 1 Parity Data Integrity method Default is None Other supported types are Odd Even Mark and Space Connection Type Default is RS 232 RS 232
40. may find the Traceroute failing at certain points from the ISP blocking ICMP packets to incorrect routing to physical line disruptions An email to the ISP of the network which contains the problem or even an email to your Network Administrator will get some answers If the Traceroute results indicate the subnet in which your Router is in or its Gateway IP then it is possible that your Router is powered off malfunctioned or there is a cable switch hub problem NOTE MS Windows uses tracert Other OS usually use traceroute Telnet Use the Telnet command to connect to the TCP port of your PocketPAD You will observe data received from the connected serial device You can send data to the serial device as well c gt telnet 192 168 2 118 5000 If you are unable to connect to the configured port check your Router settings If you have made changes you need to reboot the Router for it to take effect Check the Network Application settings If Remote Host IP Address and or Remote Port is configured you will need to connect from that specific host port If the Application Type is active you won t be able to telnet to the port set it to Passive to test Try telnetting to the Remote Host s port to check if it opens a socket c gt telnet 192 168 272 118 5001 Connecting To 192 168 2 118 Could not open connection to the host on port 5001 lt No connection could be made because t
41. nced Proxies Select Direct connection to the Internet Internet Options Synchronize General Security Privacy Content Connections Programs Advanced w pone D To set up an Internet connection click Setup Windows Messenger ai Setup Show Related Link Local Area Network LAN Settings Internet Options Automatic configuration Automatic configuration may override manual settings To ensure the use of manual settings disable automatic configuration C Automatically detect settings C Use automatic configuration script Proxy server gue a proxy server For your LAN These settings will not apply to dial up or YPN connections Internet Explorer Select Tools Internet Options Connections LAN Settings Uncheck the Use a proxy server for your LAN option Troubleshooting Wireless Routers Recovering from a Lost Password Should you lose your Root password default is xxx you can recover from the fault by erasing the Dataflash You will need to know the Bootloader password default is user If both passwords are lost you can send the unit back to Multenet for recovery there is a cost associated with this recovery procedure Log into the Bootloader Power recycle the Router The LEDs will flash for a set time as configured by the Bootdelay variable default is 20 seconds Connect a terminal session e g Hyperterminal to COM 1 of the Router
42. nd 700 900mS GPRS is ideal for telemetry applications meter reading remote monitoring of devices etc or low speed transaction based systems such as ATM s but it is unsuitable for video links EDGE EDGE is an enhancement to GPRS which is effectively four times the speed in both the upload and download directions i e 176Kb s down and 44kb s up It is however not as widely available as GPRS but is capable of providing low to medium grade streaming video due to the higher bandwidth and lower latency UMTS HSDPA HSDPA is an advanced technology which provides very high speed wireless mobile data Current speeds are 7 2Mb s in the download direction depending on the network s capabilities Because of the above HSDPA is ideal for almost all applications which need reliable high speed networking Applications include remote signage high quality CCTV and provision of internet access to areas with no access to wired services HSUPA HSUPA is the latest release of high speed wireless network which offers significantly improved uplink speeds as denoted by the U in the name Uplink intensive applications such as CCTV will benefit considerably from this technology Wireless Routers Mobile Router The Mobile Router is capable of connecting to GSM GPRS EDGE networks Typical applica tions are where reliability is important but high speed is not a priority such as ATM machines credit cards authorizations and telemetry Broadband
43. on in the navigation bar will open one of two screens For Always on dial out connections your active PPP connection will be displayed If you chose Manual Dial out you will have the option from here to make your PPP link active An active PPP connection will display the following screen Connection Uptime Oh 6m 40s Maximum Bandwidth 23600 Bytes per Second Total Bytes Total Packets Bytes per Second Utilisation TX 20283 88 4 0 0 RX 9071 79 4 0 0 PPP Utilisation Graph 5K 4K F 3K a 2K 1K oK A A A AR a RX 1 2 9 93 7 6 5 4 3 1 0 Time minutes AUTO zoom Y 6 AUTO UPDATE Refresh Connection Uptime The time the current session has been alive for Maximum Bandwidth The maximum available bandwidth in Bytes per second Take note that this is not bits as usually rated on modems Transmit TX and Receive RX details are shown Bytes shows the total data throughput in Bytes for the current session Total Packets shows the total packet throughput during the current session Bytes second Rate of data flow at a given point in time The value is an average of the last 10 seconds of actual data throughput Utilisation Percentage of available bandwidth currently used as an average of the last 10 seconds A graph indicates the traffic passing the PPP interface in the past 15 minutes Monitoring Wireless Routers Note To upd
44. on readonly Managers can only read values read write Managers can also write to MIB variables Traps disabled No traps to be sent to SNMP Managers snmp v1 v1 type SNMP traps to be sent to configured Manager snmp v2c v2c type SNMP traps to be sent to configured Manager Configuration Wireless Routers Port Forwarding Port Fowarding is used to implement Port Address Translation PAT An incoming connection to the Wireless Router s PPP IP Address and a specific port will be forwarded to an internal host and port PORT FORWARDING There are no port forwarding entries currently configured Add Entry External Port Internal IP Internal Port is Add Port Forwarding is usually used in conjunction with Masquerading Add Entry External Port i 100 Internal IP 192 189 10 101 Internal Port i 100 Note A range of ports can be specified using two dots The example below shows that port 1 to 100 are redirected to port 1 to 100 on IP address 192 168 20 101 while port 8080 is redirected to IP address 192 168 20 100 port 80 HTTP PORT FORWARDING External Port 1 100 8080 Internal IP 192 168 20 101 192 168 20 100 Internal Port 1 100 80 Delete Delete Configuration Wireless Routers DHCP DHCP allows you to assign IP Addresses to hosts connecting to your LAN which don t have IP Addresses and have a DHCP client
45. on List 52 Mobile Network 52 Support 54 Config Info 54 Config File 55 System Log 56 Contact Us 57 Tools 58 Ping 58 Traceroute 58 SMS Services 59 UPGRADING Firmware upgrade 61 TROUBLESHOOTING 62 Verifying MAC Addresses 62 Ping 63 ARP 63 Traceroute 63 Telnet 64 Web Browser Proxy Settings 64 Recovering from a Lost Password 66 System 67 Serial Interface 67 Network Interface 10 100 Base T 67 GSM 67 Mobile Network 68 Wireless Routers APPENDIX 69 Interface Pin outs 71 Network Interface 71 Serial Interface 71 RS 422 Serial Interface Pin out 72 Cables 73 Crossed Serial Cable 73 Full Crossed Serial Cable 73 Null Modem Crossed Serial Cable 74 Straight Serial Cable 74 NOTES 75 Wireless Routers INTRODUCTION The chapter provides information on functionality and provides an overview of wireless communication technologies Introduction Wireless Routers Introduction to the Wireless Routers Wireless Connectivity To determine which wireless technology is best suited for your application the following guideline will give you some indication of the differences in these technologies GPRS GPRS is a basic low speed GSM data service offered by most GSM operators It has a basic upload speed of 11kb s and a download speed of around 44kb s Although GPRS is very reliable and almost universally available where GSM exists it has a major drawback of relatively long latency times with an average latency of arou
46. ork between them IRTUAL PRIVATE NETWORK Create YPN Tunnel VPN Type PPTP I YPN Server IP 0 0 0 0 Username Password MTU 1400 Use Encryption Masquerade EJ Rever to current settings To set up a VPN to a remote network check the Create VPN Tunnel checkbox Configuration Wireless Routers VPN Type The Wireless Routers supports two types of VPN Tunnelling PPTP Point to Point Tunnelling Protocol PPTP is a protocol that allows for extending networks through private tunnels over the public Internet L2TP Layer Two Tunnelling Protocol L2TP is a protocol that allows for extending networks through unsecured tunnels over the public internet VPN Server IP Enter the public IP Address of your remote VPN server Username Enter your VPN account s username Password Enter your VPN account s password MTU You may need to in some cases change the Maximum Transmission Unit MTU size for the VPN connection In most cases this can be left at default Use Encryption In the case that you are setting up a PPTP connection check this box to enable encryption The Wireless Router supports 40bit and 128bit encryption If you are connecting over L2TP encryption is currently not supported Note VPN Routing Once you have completed the configuration for your VPN server you will need to set up a route to the network of the VPN server in the Routing configu ration page If yo
47. plays the name of the interface Local IP Displays the local IP of this interface Status Indicates interface status Up or Down Routes Network Address Indicates remote network s address for this route Network Mask Indicates the remote network s network mask Gateway address Indicates the IP address of the default gateway for this route Monitoring Firewall Log Wireless Routers The Firewall will log activity as configured in your Firewall settings All packets matching any LOG rules configured in the Firewall will be displayed here LEN 48 TOS 0x00 Previous messages repeated 7 times LEN 48 TOS 0x00 Previous messages repeated 5 times LEN 48 TOS 0x00 Previous messages repeated 5 times LEN 48 TOS 0x00 Previous messages repeated 5 times LEN 48 TOS 0x00 Previous messages repeated 17 times LEN 48 TOS 0x00 Previous messages repeated 5 times LEN 48 TOS 0x00 Previous messages repeated 17 times LEN 48 TOS 0x00 Previous messages repeated 6 times Jan 1 00 00 08 Rule 1 SRC 192 168 2 225 80 gt DST eth0 192 168 2 224 1054 PROTO TCP Jan 1 00 00 09 Rule 1 SRC 192 168 2 225 80 gt DST eth0 192 168 2 224 1055 PROTO TCP Jan 1 00 00 09 Rule 1 SRC 192 168 2 225 80 gt DST eth0 192 168 2 224 1056 PROTO TCP Jan 1 01 02 15 Rule 1 SRC 192 168 2 225 80 gt DST eth0 192 168 2 224 1414 PROTO TCP Jan 1 01 02 15 Rule 1 SRC 192 168 2 225 80 gt DST eth0 192 168 2 224 1415 PROTO TCP Jan 1 01 08
48. ront for DIN Rail PSU Connection Part Numbers Mobile Router Broadband Router PRODO301 PRODO0302 Power Adaptor 220V PRODO0925 DIN Rail Mounting Kit PRODO206 19 Rack Mounting Kit PROD0207 Datasheet Software Specification Network Protocols TCP IP UDP IP BootP DHCP TFTP ICMP ARP Proxy ARP Telnet FTP client and server HTTP SMTP DNS PPP SNMP v1 v2 Redirector Serial Protocols Raw Redirector TC500 Parity None Even Odd Mark Space Flow control None Hardware RTS CTS Software XON XOFF Data Size 5 6 7 8 Stop bits 1 2 Web Server Password Protection Firmware upgrade network or serial Multiple concurrent connections Physical Specification Connectivity Ethernet 10 100 Base T RJ45 Serial Port RS232 RS422 RS485 DB9 male Enclosure Black anodized aluminium extrusion with stainless steal faceplate Dimensions 131mm x 105mm x 54mm Weight 500g Temperature Range Operating 0 degrees Celsius to 60 degrees Celsius Temperature Range Storage 20 degrees Celcius to 85 degrees Celsius Standards Compliance CE RoHS IEEE 802 2 IEEE 802 3 ICASA Contact Multenet Phone 27 0 21 882 8811 FAX 27 0 21 882 8825 Email sales multenet com Visit us The Vineyard Centre Cnr Adam Tas and Devon Valley Rd Stellenbosch Multenet Technologies Pty Ltd The Vineyard Centre Cnr Adam Tas and Devon Valley Rd Stellenbosch Contact
49. s Multenet Technologies Pty Ltd P O Box 7155 Stellenbosch 7599 The Vineyard Centre Adam Tas Road Stellenbosch 7600 Sales Email sales multenet com Technical Support Email techsupport multenet com Website http www multenet com Wireless Routers Contents INTRODUCTION 6 Introduction to the Wireless Routers 7 Wireless Connectivity 7 GPRS 7 EDGE 7 UMTS HSDPA 7 HSUPA 7 Wireless Routers 7 Mobile Router 7 Broadband Router 7 Product Features 8 Security 9 Firmware Updates 9 GETTING STARTED 10 Inserting SIM cards 11 Attaching the Antenna 11 10 100 Base T Ethernet Network Connection 12 Serial Port Connection 12 Configuration of the Wireless Router 12 Discovering Multenet Devices 12 CONFIGURATION 15 Configuration Overview 16 Web Browser Configuration 17 Requirements 17 Check your web browser proxy settings 17 Open Web configuration 17 Log into Web Configuration 17 Home 18 Management 19 Security 19 System Information 19 Date and Time 19 Mobile 21 Networking 22 Ethernet Parameters 22 PPP Point to Point Tunnelling Protocol 23 Routing 31 VPN 32 DNS Domain Name Server 34 SNMP Simple Network Management Protocol 34 Port Forwarding 35 DHCP 36 Wireless Routers Firewalling 36 Serial 38 Port Settings 38 Applications 40 Configuration File Upload 46 Monitoring and Support 47 Monitoring 48 PPP Connection 48 Routing Table 50 Firewall Log 51 Example of Firewall Log 51 DHCP Server Log 51 Connecti
50. s Control rules The Firewall feature allows you to control your connection denying any unwanted traffic or simply viewing what traffic is passing through the Wireless Routers Another feature on the Wireless Routers is a DHCP server to dynamically allocate IP Addresses to hosts connected to the Ethernet network VPN functionality is standard on the Wireless Routers providing reliable and secure communi cation between the Router and your corporate network Introduction Wireless Routers Security Securing your Wireless Router is done on various levels Authentication is required for configuring the Wireless Routers The administrator username is root with the default password being xxx It is recommended that you change this password to protect against unwanted configuration changes on the Router NOTE DO NOT lose your password If both the Bootloader and System passwords are lost you will need to send your Wireless Router back to Multenet to be reprogrammed There is a cost associated with this recovery procedure You are able to recover from a lost System password by erasing the Dataflash using the Bootloader login The firmware will then need to be uploaded via serial Firmware Updates Multenet continues to develop its products extensively with new firmware releases available regularly New releases may contain new protocols new features bug fixes performance improvements etc These firmware updates can be do
51. s usually seen with SIM cards that have been unregistered by the network provider Troubleshooting Wireless Routers APPENDIX Reference pages for specifications and cable diagrams Appendix Wireless Routers Wireless Routers Technical Specification Features Device network connectivity via UDP IP and TCP IP Device management via Web Telnet DHCP TFTP Serial Windows configuration utility Layer 3 routing PPP dial in and dial out connections with authentication CHAP PAP SNMP v1 v2 MINB II device monitoring DHCP Server Client On demand dialing available Configurable IP Firewall Masquerading NAT Port Forwarding VPN tunneling with data encryption L2TP PPTP RTC with automatic time synchronization NTP Time Server Monitoring tools via web interface Firmware upgradeable via network FTP or serial Password Protection Hardware Specification Mobile Integrated Siemens MC75 GSM GPRS EDGE Modem Broadband Integrated Novatel Wireless EU870D GSM GPRS EDGE HSDPA HSUPA Modem ARM 9 Processor 32MB RAM 8MB Flash 10 100 Base T Ethernet interface with Auto Sensing and Auto MDI MDX RS 232 RS 422 RS 485 Serial interface LED indication for Ethernet GSM Serial and Power Antenna Electrical Specification Power Requirement 5W 10V 30V DC or 10V 20V AC Power Adaptor Available as an option Power connector on f
52. sent out to which Multenet products respond to A new device will have no IP Address set unless a DHCP server is setup and has issued the Router an IP Address Identify the MAC Address on the Router to verify that the unit is online Multenet devices on remote segments and networks will not be seen by EtherPAD Explorer as routers will block the broadcast You will need to Set IP Address to configure the Router via TCP IP Make sure the IP Address falls in your local subnet Ask your Network Administrator should you have issues getting these details The default Root password is xxx If an IP Address has already been set it may be that the DHCP server has assigned the network parameters The Router by default is set to obtain an IP Address from a DHCP server IP Address and Netmask needed IP Address 192 168 5 254 Network Mask 255 25 255 0 a Root password PP Getting Started Wireless Routers EtherPAD Explorer Ethernet Address IP Address _ lt 00 20 67 00 44 FE 192 168 3 10 Mobile Router 00 20 67 00 44 62 192 168 3 15 Multenet Router Get configuration 00 20 87 00 27E1 192168316 Duo 00 20 87 00 29 97 192 1884 172 PocketPAD Set configuration M4 00 20 87 00 48 02 192 168 5 254 Mobile Router Upgrade firmware Set IP address Test connection You can Test connection to check if the Router is reachable via TCP IP If the test fails check your IP Address and Su
53. ser window as indicated below The wizard will guide you through setting up a connection Depending on your environment you will have the option of clicking through and in most cases use the default assigned values The following steps below show how to set up a Always On wireless connection 1 Connection Type PPP EXPRESS 1 ONNECTION TYPE How would you like to connect to the remote network over GPRS EDGE Packet Switched aver GSM Circuit Switched You have the option for selecting either GPRS EDGE also used for HSDPA Packet Switched or GSM Circuit Switched for connecting to the remote network 2 Dial out Properties PPP EXPRESS 2 DIAL OUT PROPERTIES How would you like the connection to start It should start automatically It should always stay connected O I will start it manually Configuration Wireless Routers Three options are available to choose from It should start automatically for dial on demand Always stay connected for a connection that will be permanently connected or I will start it manually in the case you want to manually control your connection Select Always stay connected and click Next 3 Networking PPP EXPRESS 3 NETWORKING M Automatically get PPP IP addresses from the remote server Local PPP IP Remote PPP IP M Use this connection as the default route Network Address Network Mask M Hide internal a
54. t dns dns3 0 0 0 0 CREATE net snmp 1 net snmp 1 mngr 255 255 255 255 net snmp 1 community public net snmp 1 access read only net snmp 1 trap disabled net ppp type Always on Dial out net ppp netip 0 0 0 0 net ppp netmask 0 0 0 0 net ppp localip 0 0 0 0 net ppp remoteip 0 0 0 0 net ppp apn internet net ppp masq yes net ppp authtype none net ppp ousername net ppp opassword net ppp iusername net ppp ipassword net ppp telno 99 1 net ppplidle 3600 net ppp delay 60 net dhcp ethO enable no net dhcp ethOlipstart 1 net dhcp ethOlipstop 254 net dhcp ethO expire 60 net vpn mode no net vpn type PPTP net vpn server 0 0 0 0 net vpn tnet 0 0 0 0 net vpn mask 0 0 0 0 Example of Configuration File Monitoring Wireless Routers System Log To view the Wireless Router s running System Log open Support System Log in the Navigation Bar Apr 11 12 59 15 debug pppd 423 Script tmp ppp pppO ip up finished pid 432 Apr 11 13 04 46 debug udhcpc 47 Sending renew Apr 11 13 04 46 info udhcpc 47 Lease of
55. tions of the Wireless Router This manual will describe the different configuration options to you by order of the navigation menu APPLY CHANGES AND SAveE REBOOT Once you have made configuration changes you will need to click on Apply Changes on the navigation bar which will take you to the Save and Reboot screen Reboot with new settings Your changes will be saved and implemented after reboot Cancel your changes and reboot with the old configuration Remove all changes made old amp new The Router boots with the original default settings Reboot with old settings Reboot with factory default settings Configuration Wireless Routers Management Management Settings provides options to change the Root password and various device specific parameters SYSTEM SETTINGS Security Root Password pox System Information System Name Mobile Router System Location Unknown System Contact techsupport multenetcom Revertto current settings Security The administrator username is root with a default password being xxx It is recommended to change the password before deployment DO NOT lose your password If you have lost a password check Recovering from a lost password in the Troubleshooting chapter System Information System Name Identify your Router with this label Handy if you have many devices on the local network System Location Set a Locat
56. to configure the Router e Web Browser Configuration e Configuration File Upload e Telnet or Serial configuration BootP DHCP These configuration methods will be explained in the next chapter Discovering Multenet Devices Please ensure that your system firewall is disabled launch EtherPAD Explorer and click on Scan to discover any Multenet devices on your local subnet or Select Run EtherPAD Explorer now from the Autorun Menu to launch the executable from the CD then click on scan to start discovery Note EtherPAD Explorer executable is available on the Multenet Product CD along with the installation for MS Windows PCs Getting Started Wireless Routers ie EtherPAD Explorer Ethemet Address IP Address Web configuration X 00 20 B7 00 48 02 0 0 0 0 Mobile Router r 00 20 B7 00 44 FE 192 168 3 10 Mobile Router Get configuration Product Family 00 20 87 00 4482 192 1683 15 Multenet Router AEE 00 20 B7 00 27 E1 192168316 Duo RocksthaD 012087002537 192 168 4172 PocketPAD EtherPAD Application Platforms Upgrade firmware Network and Communication products Set IP address Software Test connection Multenet Software Additional Software Run EtherPAD Explorer www multenet com Scan Exit Help MULT NET Click Scan in EtherPAD Explorer to find Wireless Routers and other Multenet products on the local Ethernet segment A broadcast is
57. u wish to configure the Router to use the VPN as a Default Route you will also be able to set this up on the Routing page Note When terminating a L2TP VPN on a Microsoft server IPSec will need to be disabled Please read the Microsoft Knowledge base article for instructions on disabling IPSec http support microsoft com kb 310109 Configuration Wireless Routers DNS Domain Name Server DOMAIN NAME SERVERS DNS Server1 DNS Server 2 DNS Server3 Revert to current settings Domain Name Server IP Addresses can be configured here if you wish to use hostnames instead of IP Addresses you can use Hostnames i e demo multenet com The DNS must be reachable for this feature to work successfully The Gateway IP Address needs to be set if the Domain Name Servers are located outside the local subnet SNMP Simple Network Management Protocol Add Entry Manager Address 255 255 255 255 Community String publiq Permission Read only v Add SNMP allows you to monitor the Wireless Router from a SNMP manager By default the SNMP MIB can be read by any manager on the Ethernet network You can configure the passwords for SNMP access Default password for Read Only access is public Manager Address IP Address of the SNMP Manager To allow connection from any SNMP Manager specify 255 255 255 255 Community String password to access the SNMP MIB Permissi
58. use the DNS servers supplied by the remote server recommended or manually configure them 5 Call Properties PPP EXPRESS 5 CALL PROPERTIES SIM1 SIM2 GPRS APN internet internet Telephone number pager The APN Access Point Node is the name of the server you will authenticate with via the wireless connection This option is only required for GPRS EDGE HSDPA connections For most mobile networks the APN of internet can be used to connect to the Internet Based on your selection in step one default values will be loaded in the fields for the calling properties For GPRS EDGE HSDPA no changes need to be made 6 Idle Timeout PPP EXPRESS 6 IDLE TIMEOUT M Terminate the connection after being idle for 3600 seconds Reconnect after being disconnected for 60 seconds Configuration Wireless Routers This option will terminate the PPP connection after it has been idle for the configured number of seconds recommended If it is an always on connection the connection will re establish itself automatically Valid timeouts are between 1 and 86400 seconds inclusive 7 Authentication PPP EXPRESS 7 AUTHENTICATION Username Password The username and password is for authenticating PAP or CHAP on the node server and should have been provided by your cellular service provider 10 Update Configuration PPP EXPRESS 10 You have now successfully completed the
59. wnloaded from the Multenet website http www multenet com support downloads html Alternatively contact your local distributor or email Technical Support Firmware can be uploaded to the Wireless Routers via EtherPAD Explorer V1 5 2 and above included on CD Introduction Wireless Routers GETTING STARTED This chapter provides information on connecting your Wireless Router to the network The Wireless Routers operate on the GSM network and it is important to take signal strenth and quality into account when installing these devices Getting Started Wireless Routers Inserting SIM cards The Wireless Routers support Dual SIM so that a second service provider can be used as a backup should your primary service provider become unavailable On the front of the Wireless Routers there are two SIM slots in which the SIM cards are inserted SIM slot 1 should be used for your primary service provider and SIM 2 for the secondary or backup operator To insert the SIM cards insert the SIM into the drawer which is ejected by depressing the release button next to the SIM drawer Ensure that the trays are fully inserted before starting up the router For a single SIM configuration the SIM1 slot should be used Note Your Subscriber Identity Module SIM card is not included and must be obtained from your local Cellular Service Provider A data enabled SIM card is required for operation of the Multenet Wireless Routers

Wireless Routers

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