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Maintenance and Cleaning
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1. 11 08 Rev 5 01 01 USER MANUAL AP 4 4 AP 5 4 Maintenance and Cleaning General Notice ccccceccccsesseeeeeesseeeeeseaeeeees 2 PP MC AG eaea 5 Maintenance by Qualified Personnel 2 Cleaning the Printhead c ccceeeeees 5 T ET 2 Changing the Printhead cccccceees 7 Troubleshooting sccorccteccdcnerepstassedavennsdsaceeers 2 FP Nil FVONGT eens e E 8 Ordering Spare Parts cccccceeeeeeeeeees 3 Cleaning the Print Roller c ceee 8 Note on Cleaning secscecnteceiieaeseeoiagexiccaes Changing the Print Roller cccccceee 8 Cleaning Agents ccccccssesseeeeeeeesseeeeees 3 FUNC Mi OI O seis teeter caietaaaien anemones 10 NN GOK EEE LAA T T 11 11 08 Rev 5 01 01 USER MANUAL Maintenance amp Cleaning AP 4 4 AP 5 4 General Notice Maintenance by Qualified Personnel Regular technical maintenance Is required to ensure that the device is always in operating order Qualifications Maintenance work should only be carried out by qualified personnel The safety reliability and longevity of the device depend on correct maintenance m Persons causing damage as a result of unqualified maintenance repair and care are liable for these costs Manufacturer For reliable maintenance servicing diagnosis and troubleshooting please Service contact your supplier nearest dealer or another service supplier authorized by the manufacturer
2. Safety WARNING Maintenance and cleaning may result in hazardous situations Accidents can occur by mechanical or electrical means if safety instructions are not ob served gt Turn off the device and remove from the power supply prior to cleaning or maintenance work On no account should liquid be allowed to enter the device Do not use any of kind of spray directly on the printer Moisten a cloth with a cleaning agent to clean the device Repairs to the printer may only be carried out by a trained service technician Troubleshooting Status If device malfunctions occur analyze the device messages first Please read the relevant chapter contained in this documentation Calling for If you are not authorized to carry out a diagnosis and repair of problems plea Service se call your technician or authorized service supplier The service personnel have the required information and replacement parts to correctly carry out the repairs 11 08 Rev 5 01 01 USER MANUAL Maintenance amp Cleaning AP 4 4 AP 5 4 Ordering Spare Parts CAUTION Using parts that do not meet the manufacturer s high A N standards may damage the machine gt Only use original spare parts supplied by the manufacturer The following information is required when ordering spare parts Model Device serial number Order Specifi e Optional device configuration cations Description and part number of the spare part Number o
3. Open the pressure lever The printhead is released from the fastener and remains on the print roller Fig 2 6 Remove both printhead cables from the printhead Fig 3 The printhead has been dismantled Fitting the printhead 1 Note the resistance of the new printhead You can read this on a sticker directly on the printhead 2 Affix the printhead cable 3 Press the printhead against the fastener from below and tighten the knurled SCrews 4 Call up the parameter SYSTEM PARA METERS gt Head resistance and enter the printhead resistance you noted earlier 11 08 Rev 5 01 01 USER MANUAL Maintenance amp Cleaning AP 4 4 AP5 4 Print Roller Cleaning the Print Roller Contamination on the print roller can de grade the quality of the print and the trans port of the material Switch off the printer and disconnect from the power Remove material and foil from the printer m YOu can access the print roller more ea sily if you remove the tear off edge 1 be forehand Todo this unfasten the screw 2 in the middle of the tear off edge Fig 2 You need a size 10 Torx screwdriver for this Now remove the tear off edge Moisten a lint free cloth with roller cleaner and wipe the printer roller Fig 3 Gra dually rotate the roller until it is completely clean Refit the tear off edge Changing the Print Roller Tools Size 10 Torx screwdriver comes with the pr
4. Rev 5 01 01 USER MANUAL Maintenance amp Cleaning AP 4 4 AP 5 4 Printhead CAUTION Electrostatic discharge m f you do not have any professional A N ESD or contact with sharp objects ESD protection equipment ESD wrist may damage the printhead band ESD shoes please place one gt Protect the printhead from electrostatic hand on an earthed object near to you e g discharges when performing mainte tap or radiator before touching the device nance work or cleaning to discharge any static charge your body may be carrying gt Please try to keep bare hands away from the thermotransfer printhead 1 m Clean printhead regularly to ensure op as much as possible timal print head condition It is recommen ded this is done when replacing the roll of gt Do not allow sharp objects to come into foil using cleaning paper article no 5030 neers with the thermotranstfer prin thead Cleaning the Printhead Impurities such as lint and color particles from the thermotransfer foil may collect on the printhead during printing This can lead to a noticeable detrimental effect on the printed image shown by e Differing contrast on the labels e Light stripes in the printing direction How to clean the printhead 1 Switch off the printer 2 Open the printhead pressure lever The printhead folds upwards 3 Remove material and foil from the printer Cleaning with the cleaning pen 4 Applying light pressu
5. f parts required Note on Cleaning Frequency of Frequent maintenance and cleaning is required to ensure that the device Care operates safely and provides a high level of performance The frequency with which maintenance checks are required depends on operating and environ mental conditions the length of operation daily and the print media used m n particular the printhead and feed roller need to be checked regularly for paper adhesives and ink residues Cleaning Agents Dirty component Cleaning agent Order number Printhead Printhead Cleaning pen Fig 1 Cleaning paper Print roller and other rubber Roller cleaner rollers Fig 2 Metal deflection axis or Cleaning fuel guide tube Label remover External parts Common neutral cleaning liquid Tab 1 Recommended cleaning agents CAUTION Keep to the following rules to avoid damaging the device Do not use any cleaning agent that could damage or destroy the resin sur face labelling display nameplates electrical components etc Do not use any cleaning agents that are abrasive or damaging to plastics Avoid acid or alkaline solutions in Maintenance amp Cleaning USER MANUAL AP 4 4 AP 5 4 01 11 08 Rev 5 01 0 W as Bri y 2 Ei Aa es Mien Prins i Tern bi Ne y fs ikina a A iTar 2 RER m om Fadi 4 Hg Eg a s tis ight r cleaner rig leaning pen left and rolle inthead cle 1 Prin 11 08
6. inter Disassembly Switch off the printer and disconnect from the power Remove material and foil from the printer 3 Unfasten the screw 1 in the middle of the tear off edge Fig 1 4 Remove the tear off edge 5 Release the set screw 2 6 Remove the print roller sideways Fig 3 Fitting Push the print roller through the external bearing plate 3 The printer roller axle is flattened on the end 11 08 Rev 5 01 01 USER MANUAL AP 4 4 AP5 4 2 Place the axle in the socket 4 and gently rotate until the flat part of the axle is under the set screw 2 3 Press the print roller firmly into the socket m Plate 5 and bearing plate 3 must lock flush with the interior Fig 4 4 Fasten the set screw Maintenance amp Cleaning 11 08 Rev 5 01 01 USER MANUAL Maintenance amp Cleaning AP 4 4 AP 5 4 Punch Sensor During printing the punch sensor can beco me contaminated with lint Large amounts of dirt can lead to problems with perforation recognition To free the punch sensor from dust and ab raded particles 1 Remove the cover 1 gently and swivel downwards Fig 1 2 Remove the sensor arm 2 Fig 2 3 Clean the opening 3 with compressed alr m The transmission sensor is situated in the upper and the lower part of the sensor arm on a level with the indicator 4 You can find the reflex sensor about 5mm fur ther out in the lo
7. re go over the thermotransfer printhead 1 a few times with the cleaning pen Fig 1 11 08 Rev 5 01 01 USER MANUAL Maintenance amp Cleaning AP 4 4 AP 5 4 Cleaning with the cleaning paper 1 Cuta strip of cleaning paper matching the printhead width 2 Insert the cleaning paper 2 into the prin 2 ter with the rough side facing upwards Fig 2 3 Close the pressure lever 4 Move the cleaning paper back and forth repeatedly Fig 3 Cleaning with alcohol based solvents m Only use alcohol based solvents ethanol when the other two cleaning agents are not available CAUTION Alcohol based solvents are flammable Observe the safety instructions when handling flammable liquids gt Don t smoke gt Moisten a lint free cloth with the solvent wipe the thermotransfer printhead with the cloth 11 08 Rev 5 01 01 USER MANUAL Maintenance amp Cleaning AP 4 4 AP 5 4 Changing the Printhead We J G 4 A ki Fig 1 Printhead 1 with bracket 2 CAUTION Printhead 1 and brak A N ket 2 were adjusted exactly by me ans of special positioning tools O Dont loosen the screws 8 fixing the printhead on the bracket Dismantling the printhead 1 Switch off the printer and disconnect from the power Remove material and foil from the printer Close the pressure lever 1 Remove the knurled screws 2 Fig 1 n e 2 P
8. wer part CAUTION The sensor surface is very sensitive to scratches Do not use sharp objects or sol vents when cleaning the sensors 11 08 Rev 5 01 01 Index C E F H P Cleaning Agents 3 ESD protection 5 Frequency for maintenance 3 Head resistance 7 Print roller 8 Printhead 5 USER MANUAL AP 4 4 AP 5 4 Q Qualification 2 R Roller cleaner 3 S Safety 2 Spare Parts 3 T Transmission sensor 10 Troubleshooting 2
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