WD Dual-option External USB Hard Drive User Manual
Contents
1. Western Digital WD Dual option External USB Hard Drive User Manual Information furnished by WD is believed to be accurate and reliable however no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of WD WD reserves the right to change specifications at any time without notice Western Digital is a registered trademark and WD the WD logo WD Dual option and Safe Shutdown are trademarks of Western Digital Technologies Inc Retrospect and the Dantz logo are registered trademarks of Dantz Development Corporation Other marks may be mentioned herein that belong to other companies 2005 Western Digital Technologies Inc All rights reserved 2779 001014 A01 04 05 Table of Contents 1 Getting Started IC COBIeDtS asd aean eae ieee pained asque feed 1 System Requireifielitsa sas od en d Mar d ees bee pus ibat ode iis l Updating Your Operating Systent ceci goa iu REIWOR EAA ETR DRS 2 Recording Your WD Product Information 0 005 2 Registering Your WD Productio csiioeehiddeoprerebiddeki soe bes 3 Handling Precautions gt s0t40 50209 s02o0 55 DUAL SCRI ESA PAPERS 3 2 Setting Up Mandoys99SE Me 2000DXP 2 asategs arin REESE YR ts 4 IVISCIHLOS Dicere deste do O O ke E kee cunei ded 6 3 Connecting the Drive Installing the Stands2. IWUENE FATT OOD DCATNMYDR Tur CovTNIWADnY von A WITT NECIM OI do not accept the terms in the license agreement SETTING UP 4 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL 4 Enter your User Name and click Next In the next window select the Recommended 9i installation option and click Next Setup Type Choose the setup type that best suits your needs Please select a setup tvpe Choose which program features you want installed and where they will be installed Recommended For advanced users In the next window click Install to begin installation After installation is completed the following window is displayed Click Finish InstallShield Wizard Completed dantz The InstallShield Wizard has successfully installed Retrospect 6 5 Click Finish to exit the wizard Launch Retrospect Express from the Start menu Start gt Program Files gt Retrospect gt Retrospect 6 5 You may be prompted for a license code Since your WD product is already licensed this field is filled automatically Click OK Retrospect Welcome to Retrospect Please enter your application license code or click Purchase for information on obtaining one HCXT OS8WM G4ZO VRLA In the next window you are prompted to register Retrospect Express Select Register Now to complete the registration information and click the option either to e mail or to print and fax the information Ret
3. D Disconnecting the drive 18 Drive connecting 8 disconnecting 18 formatting 10 horizontal placement 8 vertical placement 8 E Europe CE compliance 22 F FAQs 20 FCC Class B information 22 Features Retrospect Express 17 Feet installing 8 Feet removing 8 Formatting the drive 10 Frequently asked questions 20 H Handling precautions 3 Horizontal placement 8 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Installation FAQs 21 Installing feet 8 Retrospect Express 4 stands 8 K Kit contents 1 L Limited warranty 23 Macintosh software update 2 Manual backup 11 backup change settings 13 shutdown 18 Model number 2 0 Obtaining service 23 Operating system updating 2 P Precautions handling 3 Product information 2 Product registration 3 Registration product 3 Regulatory compliance 22 Removing feet 8 Removing stands 8 Requirements system 1 Restoring files 17 Retrospect Express features 17 installing 4 uninstalling 19 S Safe Shutdown 18 Serial number 2 Service packs 2 Service WD 23 24 Setting up software 4 INDEX 1 Shutdown manual 18 Shutdown Safe 18 Software backup 11 Stands installing 8 Stands removing 8 Support WD 24 System requirements 1 T Troubleshooting 20 U UL 22 Underwriters Laboratories Inc 22 Uninstalling Retrospect Express 19 Uninstalling WD Button Manager 19 Updating operating system 2 USB information FAQs 20 V
4. USING THE BACKUP SOFTWARE 14 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Mac OS X users Select the types of files to back up in the following window Make your choice and click Next r 7 Western Digital Backup TM Setup Step 2 What files do you want to back up D Digital Select the type of files you would like to back up 9 Users Folder and Preferences Back up files located in all users Home folders including documents files on the desktop music movies and pictures J Music Movies Pictures Back up all users music movies and pictures O All files Back up all files on the selected drive backup by ig EMC dantz Retrospect Ck D Select the drive on which to store your backup files Click Next Note The destination drive cannot be the same drive selected as the source drive If you have multiple external drives connected the drive on which the button was pressed is the default destination Western Digital Backup TM Setup Step 3 Where do you want to save your backup Digital Select the drive on which to store your backup NOTE When this backup executes Retrospect Express will update the contents of the destination Folder so that it is exactly the same as the source Files that no longer exist on the source will be deleted from the destination 3 Drive C C j E3 Ghost D E3 Backup E aS WD Install F Select t
5. desktop Double click the CD icon to open it and double click the Retrospect Express Installer icon to begin setup Note See Windows 98SE Me 2000 XP on page 4 for examples of Retrospect Express setup screens In the next window click the button to accept the license agreement and follow the on screen instructions to complete the installation After installation is completed go to the Applications folder and launch Retrospect Express Retrospect Express prompts you to personalize your software copy Complete the fields for your name and organization accept the included license code and click OK The next window prompts you to register Retrospect Express Select Register Now to complete the registration information and click the option either to e mail or to print and fax the information 10 Proceed to Using the Backup Software on page 11 SETTING UP 6 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Mac OS X v10 2 8 l To format or reinitialize the drive select Applications gt Utilities gt Disk Utility Select your new drive on the left panel and click the Erase tab on the right panel The following window is displayed Disk Unitigy V Disk ard O Volumes Selecned information First Aid Erase Partition Ras D ses ca wor ZUGE T0 Te trade diik ibbel diik of woalume iet the apprapriabe fecerat and sas 3 135 11 CE WOC andi praj clar the eaa Berman WD Volume Fonmat Mar 05 Exte
6. external hard drive and disconnect all its cables Place the drive upside down on a clean and steady surface Using both hands grasp the base of the stand and carefully bend the stand upward until the stand snaps away from the side of the drive Repeat this process for the other stand Installing the Feet for Horizontal Placement m 4 2s Power off the external hard drive and disconnect all its cables Place the drive upside down on a clean and steady surface The back of the drive is keyed with a small crossbar at each corner within the ventilation slots for feet placement Align the notch of the foot to the crossbar and insert one end of the foot into the ventilation slot at a slight angle The feet are keyed to ensure proper insertion Press the foot into the groove until it snaps firmly into place Repeat this process for the three remaining feet Removing the Feet l 2 3 4 Power off the external hard drive and disconnect all its cables Place the drive upside down on a clean and steady surface Carefully dislodge the foot by firmly pushing it off the ventilation slot Repeat this process for the three remaining feet INSTALL STANDS REMOVE STANDS REMOVE FEET CONNECTING THE DRIVE 8 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Connecting the Cables Connect the AC adapter cord to the DC power supply socket on the back of the drive Connect one end of the power
7. B 2 0 CABLE uy FEET em STANDS A System Requirements Windows Macintosh a Available USB port a Available USB port a Windows 98SE Me 2000 XP a Mac OS v9 2 2 or Mac OS X v10 2 8 Note For highest performance and reliability WD recommends that you install the latest service pack SP and updates GETTING STARTED 1 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Updating Your Operating System Windows Go to the Start menu and select Windows Update For more information regarding updating your system visit windowsupdate microsoft com Macintosh Go to the Apple menu and select Software Update For more information regarding updating your system visit apple com macosx Recording Your WD Product Information CAUTION Do not remove tear or damage the tape seal or any labels on the drive these actions will void the warranty In the following table write the serial number and model number of your new WD product found on the large label on the back panel Also write the purchase date and other notes such as your operating system and version This information is necessary for setup and technical support WD Product Serial Number WD Product Model Number WD Product Purchase Date system and Software Notes GETTING STARTED 2 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Registering Your WD Product Your WD product includes 30 days of free technical support during the applicable warra
8. B HARD DRIVE USER MANUAL Formatting the Drive Your WD Dual option drive is preformatted as a single FAT32 partition for compatibility with all Windows operating systems The FAT32 file system has a maximum file transfer of 4 GB For more information about file formats and overcoming file size limitations refer to your operating system manual or visit support wdc com click Knowledge Base and search for answer ID 1053 for Windows 2000 or answer ID 1021 for Windows XB Macintosh users see Macintosh on page 6 to reinitialize the drive to a Mac OS format WD Button Manager The WD Button Manager controls dual option backup functions The icon in the system tray typically located on the bottom right corner of your desktop is blue When the drive is powered off or disconnected the icon disappears If the drive has difficulty communicating with the backup software the icon becomes red WD BUTTON MANAGER ICON CONNECTING THE DRIVE 10 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Using the Backup Software This section contains instructions for both Windows and Macintosh users to set up your WD Dual option drive with Dantz Retrospect Express backup software Manual Backup Backup on Demand 1 Press the Manual Backup button two folders icon on the front of the drive to launch the initial setup wizard Click Next Western Digital Backup TM Setup Welcome to the Western Digital Backup On Demand Wiza
9. CKUP SOFTWARE 12 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL 5 The last window summarizes the settings you specified in the Backup On Demand wizard To make any changes click Back otherwise click Finish to complete the setup and begin your first backup Each time you press the Manual Backup button Retrospect Express launches the wizard and backs up your files Western Digital Backup IM Setup Congratulations Your Western Digital drive is set up for backup i Western Whenever you push the Backup On Demand button on your Western Digital hard drive igi Retrospect Express will back up your computer as follows Drive to be backed up 23 Drive C C Files ta be backed up Documents Destination For backup E3 Drive G G Click Back to change any of the settings you specified in this wizard Click Finish to save your settings exit the wizard and run the backup backup by FMC dantz Changing Your Manual Backup Settings 1 Press the Manual Backup button 2 The wizard displays a summary of your existing choices and allows 10 seconds to either accept the settings or click Modify to launch the wizard and change your settings USING THE BACKUP SOFTWARE 13 Automatic Backup l WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Press the Automatic Backup button clock icon on the front of the drive to launch the initial setup wizard Click Next Western Digital Backup TM Setup Welco
10. Now you can safely disconnect the USB cable from your computer and the power cord from the electrical outlet Uninstalling Retrospect Express 1 To uninstall the backup software go to Start gt Settings gt Control Panel 2 Double click the Add Remove Programs icon 3 Select Retrospect 6 5 and click Remove Note For more information regarding removing Retrospect Express software or other installation drivers associated with your external USB drive visit support wdc com Uninstalling WD Button Manager 1 To uninstall WD Button Manager right click the WD icon in the system tray typically located on the bottom right corner of the desktop 2 Select Uninstall Button Manager from the pop up menu and click OK WD BUTTON MANAGER ICON DISCONNECTING THE DRIVE 19 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Troubleshooting To search the WD technical support knowledge base and view a complete list of FAQs for your operating system visit our support Web site at support wdc com Frequently Asked Questions USB Information Q What is Hi Speed USB A Hi Speed USB is another name for USB 2 0 which provides transfer rates up to 40 times faster than USB 1 1 Upgrading to USB 2 0 is highly recommended because of significant reduction in file transfer time versus USB 1 1 Q How do I determine whether or not my system supports USB 2 0 A Refer to your USB card documentation or contact your USB card manufactur
11. Vertical placement 8 View documents 17 W Warranty 23 Warranty limited 23 WD Button Manager 10 Button Manager uninstalling 19 service 24 support 24 Windows updating 2 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL INDEX 2
12. Warranty Services Obtain warranty information warranty status extended warranty product replacement RMA status and shipping and packaging information a Downloads Library Download installation software and drivers Technical Information Access product specifications technical tips and the online forum a Knowledge Base Explore our expert knowledge base and Frequently Asked Questions Service Partners Find available WD approved service and support in your region Contact Support Contact a support representative by e mail Rebates Check the status of rebate submissions Localized Support Display service and support information in various languages When contacting WD for support have your WD product serial number system hardware and system software versions available support wdc com www westerndigital com 800 ASK 4WDC North America 949 672 7199 Spanish 800 6008 6008 Asia Pacific 31 20 4467651 EMEA Western Digital 20511 Lake Forest Drive Lake Forest California 92630 U S A APPENDIX 24 Index A Automatic backup 14 Automatic backup change settings 17 B Backup automatic 14 automatic change settings 17 manual 11 manual change settings 13 ondemand 11 restoring files from 17 software 11 Button Manager 10 Button Manager uninstalling 19 C CE compliance 22 Compliance regulatory 22 Connecting the cables 9 Connecting the drive 8 CSA Notice 22
13. arranty of WD shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety 90 days from the date of shipment of a repaired or replaced Product whichever is longer The foregoing limited warranty is WD s sole warranty and is applicable only to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if WD has been advised of the possibility of such damages In the United States some states do not allow exclusion or limitations of incidental or consequential damages so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state APPENDIX 23 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL WD Service and Support If you need additional information or help during installation or normal use of this product visit our product support Web site at support wdc com and choose from these topics a
14. cord to the AC adapter Connect the other end of the power cord to an electrical outlet Connect one end of the USB 2 0 cable to the USB 2 0 port on the back of the drive Connect the other end of the USB 2 0 cable to an available USB port on your computer See KENSINGTON SECURITY LOCK DC POWER CONNECTION SUPPLY SOCKET BUTTONS POWER SAFE SHUTDOWN USB 2 0 PORT USB 2 0 CABLE AC ADAPTER CORD MANUAL BACKUP TWO FOLDERS ICON AUTOMATIC BACKUP CLOCK ICON USB 2 0 CABLE TO USB 2 0 PORT ON COMPUTER Note Depending on your system configuration your computer may attempt to boot from your WD Dual option drive Refer to your system s motherboard BIOS setting documentation to disable this feature or visit support wdc com click Knowledge Base and search for answer ID 1201 For more information about booting from external drives refer to your system documentation or contact your system manufacturer Powering Up the Drive Press the Power button to turn on the drive Your operating system automatically detects the external USB drive The area surrounding the Power button illuminates blue and flashes to indicate drive activity A new hard drive icon appears in the My Computer window for PC users or on the desktop for Mac users Your drive is preformatted as a single FAT32 partition and is now ready to use rame E NEw Haro orive icon CONNECTING THE DRIVE 9 WD DUAL OPTION EXTERNAL US
15. er Note If your USB 2 0 controller is built in to the system motherboard be sure to install the appropriate chipset support for your motherboard Refer to your motherboard or system manual for more information Q What happens when a USB 2 0 device is plugged into a USB 1 1 port or hub A USB 2 0 is backward compatible with USB 1 1 When connected to a USB 1 1 port or hub a USB 2 0 device operates at the USB 1 1 full speed of up to 12 Mbps Q Can USB 1 1 cables be used with USB 2 0 devices A Although USB 1 1 cables work with USB 2 0 devices it is recommended that USB 2 0 certified cables be used with USB 2 0 peripherals and USB 2 0 PCI adapter cards TROUBLESHOOTING 20 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Frequently Asked Questions lInstallation Q A Q f your system has a USB 2 0 PCI adapter card be sure that its drivers are installed before Why does the drive not power up After connecting the power cord be sure to press the Power button The area surrounding the button illuminates blue and you may hear the drive spin and power up Why is the drive not recognized under My Computer or on the computer desktop connecting the WD external USB 2 0 hard drive The drive is not recognized correctly unless USB 2 0 root hub and host controller drivers are installed Contact the adapter card manufacturer for installation procedures How do I partition and reforma
16. erence in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver a Connect the equipment into an outlet on a circuit different from that to which the receiver is connected a Consult the dealer or an experienced radio TV technician for help Any changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment The following booklet prepared by the Federal Communications Commission may be helpful How to Identify and Resolve Radio TV Interference Problems This booklet is Stock No 004 000 00345 4 available from the US Government Printing Office Washington DC 20402 CSA Notice Le prent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe B pr scrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada This digital apparatus does not exceed the Class B limits for radio noise for digital apparatus se
17. for Vertical Placement 005 8 emo Ie 6o LIH CSS 5 4 08 nana Saranne S AA ae ed uit adr eee ant ine 8 Installing the Feet for Horizontal Placement 4 8 Remove tlie Eel caede diae tase ied oat eee eae LPS 8 Conncctnp the CAD ICS ay agar eo scree babct ued aed lowes aa ee 9 Powerme UL pithe DIV aae eher canes e Ron sees eee 9 Pormat ng te DIIVG3 a ped dot aye sage caeky Pub ones endete 10 WD Dutton Manders iio ae weenie RD Ena E aa Sake ORT ane e C 10 4 Using the Backup Software Manual Backup Backup on Demand 0000000005 11 Changing Your Manual Backup Settings 20000 13 Automatic Dacklpossu ve e gee tete tem ded xe lebe 14 Changing Your Automatic Backup Settings 20000 17 Restoring Files Promicad Backipt sto cence tonio RE S ee ee aes 17 Additional Features of Retrospect Express llle eee eee 17 TABLE OF CONTENTS i Disconnecting the Drive Usine Sate S BitdO WB aci dob dnce eee Vote iia SHOR 18 Usine Manual ShtdoWHei bedeuten peers beu uibs pie debe 18 Uninstallins Retrospect Express 5 2245 S E b Re UY RS 19 Uninstalling WD Button Manager 0 00 0 eee eee eee 19 Troubleshooting Frequently Asked Questions USB Information 20 Frequently Asked Questions Installation llle 21 Appendix Resulatery Compliance oe 19 uo Vols PW Hes QoS vetta 22 Warranty Tho Rita GION 325 525 ey dt Ste p HR pee e Baca
18. g the Automatic Backup button is illuminated blue indicating that backups are scheduled to occur automatically Western Digital Backup TM Setup Congratulations Your Western Digital drive is set up for automatic Western backup Digital Retrospect Express will automatically back up your computer as Follows Drive to be backed up D Drive C C1 Files to be backed up Documents Destination for backup c wd G Schedule Every Sunday at 10 00 PM Click Back to change any of the settings you specified in this wizard Once you exit the wizard push the Automatic Backup button on your Western Digital drive to disable the schedule or to modify these settings and turn the schedule back on Click Finish to save your settings and exit the wizard E Start the backup now Cancel Important Both the source and destination drives must remain powered on not sleep mode for automatic backups to occur at their scheduled times If necessary modify the power management settings in your operating system USING THE BACKUP SOFTWARE 16 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Changing Your Automatic Backup Settings Follow these steps to edit your automatic backup settings disable Automatic Backup or enable an existing Automatic Backup that is currently disabled 1 Press the Automatic Backup button The Automatic Backup button LED immediately begins to flash indicating that a change is in progress 2 The wi
19. he frequency of automatic backups and click Next Western Digital Backup TM Setup Step 4 How often do you want to back up Digital 9 Every day Once a week EMC da i i i i i i i i aniz i cancel e a e i t RR USING THE BACKUP SOFTWARE 15 6 7 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL If you chose Every day specify the time for your automatic backups and click Next Western Digital Backup TM Setup Step 5 When do you want your backups to start Westem select the time for your backups Digital Start time f 00 PM i gt EMC Aantsi GAF canca l If you chose Once a week select the day and specify the time for your automatic backups and click Next Western Digital Backup TM Setup Step 5 When do you want your backups to start Lr Digital Select the day and time For your weekly backups Sunday Monday Tuesday Wednesday Thursday Friday Saturday Start time Kf 00 PM 8 The last window summarizes the settings you specified in the Automatic Backup wizard To make any changes click Back To start your first backup now select Start the backup now Click Finish to complete the setup The area surroundin
20. id cad Guia baa eS 23 WD Service and Sippetts s icrens skews vaeeete ie catee sabes sae 24 Index TABLE OF CONTENTS ii WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Getting Started Thank you for purchasing the WD Dual option External USB Hard Drive Hi speed storage conveniently placed buttons and easy to use backup features make this external drive an ideal solution for that much needed additional storage and a perfect place to back up your valuable data music photos and movies This user manual provides step by step installation instructions and other important information regarding your WD product For the latest WD product information and news visit our Web site at www westerndigital com Kit Contents a WD Dual option External USB 2 0 Hard Drive 6 ft 1 8m USB 2 0 certified cable Installation CD containing Dantz Retrospect Express backup software and detailed user manuals in portable document format PDF a AC adapter and power cord a Quick Install Guide a Two stands for vertical placement a Four feet for horizontal placement USB 2 0 host required for Hi Speed USB 2 0 performance USB 2 0 is highly recommended because of the significant reduction in file transfer time compared to USB 1 1 To determine whether or not your system supports USB 2 0 refer to your USB card documentation or contact your USB card manufacturer POWER CORD AC ADAPTER AC ADAPTER CORD Su US
21. ll files Mac OS X users In the following window select the types of files to back up Make your choice and click Next s Western Digital Backup TM Setup Step 2 What files do you want to back up Digital Select the type of files you would like to back up Users Folder and Preferences Back up files located in all users Home folders including documents files on the desktop music movies and pictures 78 J Music Movies Pictures Back up all users music movies and pictures 7 All files Back up all files on the selected drive backup hy gt EMC dantz Cancel Back Next Select the drive on which to store your backup files Click Next Note The destination drive cannot be the same drive selected as the source drive If you have multiple external drives connected the drive on which the button was pressed is the default destination Western Digital Backup TM Setup Step 3 Where do you want to save your backup Digital Select the drive on which to store your backup NOTE When this backup executes Retrospect Express will update the contents of the destination folder so that it is exactly the same as the source Files that no longer exist on the source will be deleted from the destination 93 Drive C C E3 Ghost D E3 Backup E i aS WD Install F backup by NONE gt FC dantz USING THE BA
22. me to the Western Digital Automatic Backup Wizard Wester This wizard helps you set up your Western Digital external hard drive to automatically Digi back up Files and Folders on your computer using a schedule Once the scheduled backup is set up vour data will be backed up to your Western Digital hard drive automatically on the schedule you chose To setup your Western Digital drive click Next backup by EMC p dantz Click the drive you want to back up This is the source drive that Retrospect Express backs up each time an automatic backup begins Click Next Western Digital Backup TM Setup Step 1 Which storage device do you want to back up Western i D Digital Select the storage device to back up amp 3 Ghost D amp 3 Backup E a WD Install F amp 3 Drive G G Windows and Mac OS 9 x users By default the software copies Documents Only which includes your contacts documents music and pictures This is the ideal choice for most users Make your choice and click Next Note To create a backup that includes restoration of your operating system and programs visit support wdc com click Knowledge Base and search for answer ID 1270 Western Digital Backup TM Setup Step 2 What files do you want to back up Western PU apa F Fi i A Digital Select the type of files you would like to back up Documents only All files backup by 1 EMC jp PMC dantz
23. nded Mame nh natal Mac OS 9 De wers E hed Op dp POL SOE The deste cannes be used by a comgpulae runing Mac DSS Thi opisi dac Set aileri Chiiir frase Wo Click tse lock ro pneeent further changes Select Mac OS Extended from the Volume Format menu and enter a name for your drive in the field Click Erase to begin drive formatting A hard drive icon with the name you assigned appears on the desktop after formatting is completed Note To partition the drive into multiple volumes for use as both a bootable backup drive and also for general storage select the Partition tab from the Disk Utility program menu and follow the instructions to create two separate partitions Your newly formatted drive is now ready to use Insert the installation CD into your CD ROM drive Note For Mac OS X and later you may be required to provide your administrative password to install Retrospect Express and all necessary drivers for the USB drive A Retrospect Express CD icon appears on the desktop Double click the CD icon to open it and double click the Retrospect Express Installer icon to begin setup Note See Windows 98SE Me 2000 XP on page 4 for examples of Retrospect Express setup screens In the next window click the button to accept the license agreement and follow the on screen instructions to complete the installation After installation is completed go to the Applications folder and launch Retrospect Express Re
24. nty period for your product The 30 day period commences on the date of your first telephone contact with WD technical support Register online at ttps www westerndigital com en products registration Handling Precautions CAUTION This product contains no user serviceable parts Refer servicing only to authorized WD personnel or a WD approved service center WD products are precision instruments and must be handled with care during unpacking and installation Drives may be damaged by rough handling shock or vibration Be aware of the following precautions when unpacking and installing your external hard drive Do not drop or jolt the drive a Do not move the drive during drive activity a Do not use the drive as a portable device Do not open the product as this will void the warranty a To allow proper ventilation do not block air slots on the underside top or rear of the enclosure Do not stack any objects on top of the drive that may block ventilation To stack multiple external drives see Installing the Feet for Horizontal Placement on page 8 GETTING STARTED 3 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Setting Up The installation CD contains Retrospect Express backup software as well as important drivers for your WD Dual option External USB Hard Drive Carefully follow the appropriate procedure for your operating system Windows 98SE Me 2000 XP 1 Insert the installation CD into yo
25. om right corner of your desktop 2 Select USB Mass Storage Device from the list and click Stop The following window is displayed Select the drive to be disconnected and click OK SAFELY REMOVE HARDWARE ICON Windows will attempt to stop the following devices After the devices are stopped they may be removed satel ee USB Mass Storage Device Men I sm og D 1200B5 External USB Device Important If other USB devices such as a portable flash drive are connected to your computer there may be multiple listings for USB Mass Storage Device Be sure to select the correct device associated with your WD external USB hard drive 3 Click Close and press the Power button once Now you can safely disconnect the USB cable from your computer and the power cord from the electrical outlet DISCONNECTING THE DRIVE 18 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Windows 98SE 1 Right click the WD Button Manager icon in the system tray typically located on the bottom right corner of your desktop 2 Click the option to safely remove the drive from your system 3 Press the Power button once Now you can safely disconnect the USB cable from your computer and the power cord from the electrical outlet Macintosh 1 Find the Removable Disk icon associated with the drive you want to disconnect and drag it to the Trash icon on your desktop 2 After the disk icon disappears from the desktop press the Power button once
26. rd Western This wizard helps you set up your Western Digital external hard drive to back up files gi and folders on your computer with the push of a button Once the backup is set up your files will be backed up every time you push the Backup On Demand button on your Western Digital drive To setup your Western Digital drive click Next backup by gt EMC dantz 2 Click the drive you want to back up This is the source drive that Retrospect Express backs up each time you press the Manual Backup button Click Next Western Digital Backup TM Setup Step 1 Which storage device do you want to back up Western k D Digital Select the storage device to back up amp 3 Ghost D amp 3 Backup E aS WD Install F amp 3 Drive G G backup by gt EMC d ntz USING THE BACKUP SOFTWARE 11 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Windows and Mac OS 9 x users By default the software copies Documents Only which includes your contacts documents music and pictures This is the ideal choice for most users Make your choice and click Next Note To create a backup that includes restoration of your operating system and programs visit support wdc com click Knowledge Base and search for answer ID 1270 Western Digital Backup TM Setup Step 2 What files do you want to back up Western Select the type of files you would like to back up Digital 9 Documents only A
27. rospect Express i Would you like to register Retrospect Express now Retrospect Express can automaticaly send your registration information to Dantz using the Internet or you can print your information for faxing or mailing Please register your new Retrospect software within 10 days of purchase IT Proceed to Connecting the Drive on page 8 g pag SETTING UP 5 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Macintosh Important Macintosh users must reinitialize the WD drive to HFS Extended Format or other Mac OS drive format before using the installation CD Skip to Connecting the Drive on page 8 to connect the drive then follow the steps below to format and set up the drive Mac OS v9 2 2 1 To format or reinitialize the drive select Control Panel gt Extensions Manager from the Apple menu 2 Disable File Exchange from the extensions list by clearing the adjacent check box and click Restart 3 After restarting a Message appears prompting you to initialize the drive Enter a name select Mac OS Extended from the menu and click Initialize 4 Click Continue to confirm drive initialization A hard drive icon with the name you assigned appears on the desktop after formatting is completed To re enable File Exchange select the check box in Extensions Manager and click Restart 5 After restarting insert the installation CD into your CD ROM drive A Retrospect Express CD icon appears on the
28. s To view documents insert the installation CD into your CD ROM drive The program autoruns and displays a setup menu Click the View option for the document you want to view USING THE BACKUP SOFTWARE 17 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Disconnecting the Drive Using Safe Shutdown CAUTION To prevent data loss be sure to close all active applications before shutting down the drive Safe Shutdown is a WD exclusive feature which ensures that all your data is safely transferred before shutting down the drive When the drive is idle or is not used for 10 minutes the drive spins down to save energy while keeping the case cool 1 Press the Power Safe Shutdown button once You may hear the drive power down and the power light turns off Note Pressing the Power Safe Shutdown button for 4 seconds forces the drive to shut down 2 The drive is now shut down properly and can be disconnected safely Using Manual Shutdown CAUTION To prevent data loss be sure to close all active applications before shutting down the drive Note If you used Safe Shutdown you need not follow the steps below however you may use these steps as an alternative method for disconnecting the external drive After the drive is shut down the Safely Remove Hardware window no longer displays the drive Windows Me 2000 XP 1 Double click the Safely Remove Hardware icon in your system tray typically located on the bott
29. t Your warranty will be void if your returned hard drive is shipped in anything other than the original packaging or WD approved materials To conclusively establish the period of warranty check the warranty expiration serial number required via support wdc com WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession Limited Warranty WD warrants that the Product in the course of its normal use will be free from defects in material and workmanship for a period of one 1 year and will conform to WD s specification therefor This limited warranty period shall commence on the purchase date appearing on your purchase receipt WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD receives the Product or c is attributable to misuse improper installation alteration including removing or obliterating labels and opening or removing external covers unless authorized to do so by WD or an authorized service center accident or mishandling while in the possession of someone other than WD Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at WD s option the repair or replacement of the Product The foregoing w
30. t out in the Radio Interference Regulations of the Canadian Department of Communications Underwriters Laboratories Inc Approved for US and Canada CAN CSA C22 2 No 60950 1 UL 60950 1 Information Technology Equipment Safety Part 1 General Requirements File E101559 CE Compliance for Europe Verified to comply with EN55022 for RF Emissions and EN50082 1 for Generic Immunity as applicable APPENDIX 22 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Warranty Information This product contains no user serviceable parts Refer servicing only to authorized WD personnel or a WD approved service center Obtaining Service WD values your business and always attempts to provide you the very best of service If this Product requires maintenance either contact the dealer from whom you originally purchased the Product or visit our product support Web site at support wdc com for information about how to obtain service or a Return Material Authorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping your WD produc
31. t the drive FAT32 partitions created by the utilities included in Windows 2000 XP have a maximum partition size of 32 GB To create partitions larger than 32 GB you must reformat the drive using NTFS See Formatting the Drive on page 10 Why is the data transfer rate slow Your system may be operating at USB 1 1 speeds due to an incorrect driver installation of the USB 2 0 adapter card or a system that does not support USB 2 0 If your system includes a PCI slot you can achieve Hi Speed USB transfer rates by installing a USB 2 0 PCI adapter card Contact the card manufacturer for installation procedures and more information Note If an additional external hard drive is connected to the WD drive USB bandwidth Is shared and may affect performance I accidentally uninstalled WD Button Manager How do I reinstall it Go to Start gt Run Type wdbtnmgr in the Open field and click OK to load WD Button Manager NENNEN zixl 3 Type the name of a program Folder document or Internet resource and Windows will open iE For you Cancel Browse TROUBLESHOOTING 21 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Appendix Regulatory Compliance FCC Class B Information This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interf
32. trospect Express prompts you to personalize your software copy Complete the fields for your name and organization accept the included license code and click OK The next window prompts you to register Retrospect Express Select Register Now to complete the registration information and click the option either to e mail or to print and fax the information Proceed to Using the Backup Software on page 11 SETTING UP 7 WD DUAL OPTION EXTERNAL USB HARD DRIVE USER MANUAL Connecting the Drive CAUTION Do not drop or jolt the drive or attempt to open the drive and service it yourself these actions will void the warranty Note Stands and feet are provided for specific configurations and usage For a single external drive WD recommends using the stands for vertical placement with the Power button on top for easy accessibility For stacking multiple drives use the feet for horizontal placement Installing the Stands for Vertical Placement l 25 2 4 Power off the external hard drive and disconnect all its cables Align the edge of the stand onto the side of the drive adjacent to the back Press the other edge of the stand toward the drive until the stand snaps firmly into place Note Space the stands approximately 3 4 inches apart and approximately 2 3 inches from the edge of the drive for balance and stability Repeat this process for the other stand Removing the Stands l 2 3 4 Power off the
33. ur CD ROM drive The program autoruns and displays a setup menu Select the option to Install Retrospect Express for WD m e m EMC dantz Retrospect English c1 Install Retrospect Express for WD View WD Dual option Quick Install Guide View WD Dual option User Manual View Retrospect Express User s Guide View Retrospect Express Read Me File Install Adobe Acrobat Reader Quit Copyright 1989 2004 by Dantz Development Corporation 2 Retrospect Express Installer launches and displays the following window Click Next Welcome to the InstallShield Wizard for Retrospect 6 5 The InstallShield R Wizard will install Retrospect 6 5 on your computer To continue click Next WARNING This program is protected by copyright law and international treaties CE 3 The license agreement window is displayed To proceed select I accept the terms in the license agreement and click Next License Agreement Please read the following license agreement carefully DANTZ DEVELOPMENT CORPORATION is SOFTWARE LICENSE AGREEMENT o PLEASE READ THIS DOCUMENT THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE PROVIDED ALONG WITH THIS AGREEMENT THE SOFTWARE BY CLICKING I ACCEPT THE TERMS IN THE LICENSE AGREEMENT YOU AGREE TO THE TERMS OF THIS AGREEMENT IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT DO NOT USE THE SOFTWARE AND PROMPTLY RETURN THE SOFTWARE IN ITS ORIGINAL PACKAGE TO THE PLACE
34. zard displays a summary of your existing choices and allows 10 seconds to either accept the settings or click Modify to launch the wizard and change your settings After you have changed your settings or the timer has expired the LED stops flashing and remains lit when Automatic Backups are enabled Restoring Files From a Backup Windows 1 Open the My Computer window and double click the hard drive icon of your backup 2 Open the Retrospect Backup folder and open the folder named Backup on your selected hard drive Select any files or folders and drag and drop the files where you want to restore them Note If you do not know the location of a file on your hard drive go to Start gt Search gt For Files or Folders to search Macintosh 1 Double click the hard drive icon of your backup 2 Open the Retrospect Backup folder and open the folder named Backup on your selected hard drive Select any files or folders and drag and drop the files where you want to restore them Note If you do not know the location of a file on your hard drive use Finder s Find File or Sherlock to search Additional Features of Retrospect Express Retrospect Express includes additional features that are not integrated into WD backup wizards To learn more about advanced features of Retrospect Express refer to the Retrospect Express Users Guide included on the installation CD Note This version of Dantz software does not support server application
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