NMP-200U User`s Manual
Contents
1. 720p 12Mbps CBR S11 MPEG 4 AVC 480p 6Mbps CBR S12 MPEG 4 AVC 720p 10Mbps CBR E4 VC 1 WMV9 MP ML 720p E5 VC 1 WMV9 MP HL 1080p E6 MPEG 2 1080p 20Mbps CBR E7 MPEG 4 ASP 480p 10Mbps CBR E8 MPEG 4 AVC 1080p 20Mbps CBR Image format support POPAI Screen Media Standards S1 JPEG 480p baseline S2 JPEG 720p baseline S3 JPEG 1080p baseline E1 PNG 24bpp alpha 480p E2 PNG 24bpp alpha 720p E3 PNG 24bpp alpha 1080p Audio codec support POPAI Screen Media Standards S4 MPEG L2 audio S5 MP3 audio 320Kbps Dynamic content W3C HTMLS HTML CSS JavaScript W3C SMIL 3 0 instructions sub set Physical I O connectors HDMI 1 3 As XMP 3250 plus VGA Wi Fi antenna port 3 5mm AV out RJ45 Ethernet USB 2 0 Local storage 4GB on board flash memory up to 1 8 hrs of 5 Mbps high def video CF card expansion slot Accessories 3 5mm RCA AV cable As XMP 3250 plus Ethernet cable Wi Fi antenna 8 watts max when playing 1080P full resolution video Environmental Operating temperature 0 40 C 32 104 F ea ET 5 85 40 C 32 104 F non condensing E 2 5lbs 3 Ibs CE FCC ROHS One year limited parts amp labor 7 Appendix FAQ What video format can I play Video files encoded in MPEG 4 ASP up to 720x400 resolutions and 2Mbps bitrates should play perfectly If a certain video is not played as scheduled or if it plays poorly please search the support site for transco2. f using VGA connection you also need to connect RCA audio cables e Check volume mute settings on monitor After performing the initial setup as outlined above the player will boot into the Open Standard Media Player screen Plug in a USB keyboard to enter BpenStandard Wedin Slayer configuration menus If you have already loaded media contents into the player contents will play back immediately after boot up and the Open Standard Media Player screen will aCe not be shown You can still plug in a USB keyboard at _ al any time during playback to enter the menu system SN B index smil amp A USB drive must be in FAT32 format 2 2 USB keyboard configuration menus You must attach a USB keyboard to the XMP 3250 to configure settings With the player booted up and ready it takes approximately 30 seconds after you plug in the keyboard for the following menu to be displayed Full HD Open API Player Main Menu evice information Video setting Content source Network setting Time setting Change password Load factory default Undo changes Firmware update Gas lt Done gt Navigating the menus Navigate the menus using arrow keys space bar enter key and numeral keys on your USB keyboard Use the keyboard arrow keys to highlight menu items press the space bar to move the star cursor and then press enter to confirm lt OK gt or reject lt Cancel gt any changes 2 3 Conn
3. XMP 3250 3350 User s Manual Notes about model variants The XMP 3250 and XMP 3350 models are based on XMP 3250 with the following differences XMP 3250 XMP 3350 Ethernet only Ethernet Wi Fi Wireless operations apply to XMP 3350 only All other aspects of operation are identical for each model Contents XMP 3250 3350 User s Manual 1 Introduction PA Features 1 2 Package contents 1 3 Mounting options 1 4 Physical view 2 Configuring the XMP 3250 3350 Media Player 2 1 System connections 22 USB keyboard configuration menus 2 3 Connect the XMP 3250 3350 to your network 2 4 Video output settings 2 5 Clock and calendar settings 2 6 Setting a password 2 Factory reset 2 8 Applying firmware upgrades 3 Content Management 4 Authoring in HTML5 5 Working with SMIL 5T Introduction 5 2 www a smil org for developers 6 Technical Data 6 1 Specifications 7 Appendix FAQ nN e e BP e W O Oo aa aoan A U W N N N N N 1 Introduction This document describes the hardware and software operations of the XMP 3250 3350 system set up and frequently asked questions 1 1 Features The XMP 3250 3350 is a Full HD 1080p high definition digital signage player featuring industrial grade mechanical design and versatile open standard HTMLS and SMIL programmability e Support for HTML5 widgets for dynamic content W3C Widgets standard e Full HD 1080p hardware decoding of MPEG H 264 a
4. ble from the player unit 2 Press and hold the S W RESET button 3 Connect the power cable while holding the S W RESET button until status light flashes about 15 seconds 4 Please wait while the system drive is being formatted How do I restore the device back to factory defaults The S W RESET button located at the back of the media player can be used to restore factory settings To restore factory settings 1 Disconnect power cable from the player unit 2 Press and hold the S W RESET button 3 Connect the power cable while holding the S W RESET button until status light flashes approx 15 seconds How do I manage the playback of contents The media appliance is designed to be interoperable with leading 3 party management software solutions or via SMIL open standard commands Could the player display Flash or Microsoft PowerPoint presentations The player features limited PowerPoint support but not Flash support While PCs can play many formats with varying degrees of success RISC based media players are designed to reliably play specific video formats Please see spec for details While Microsoft PowerPoint native files could not play directly on a RISC based player the file is converted through other software i e Adfotain Manager Express 9 into an image format to be played as an image slideshow How do I manage the playback of contents The media appliance is designed to be interoperable with leading 3 party manageme
5. ce is set to the right time zone on the world clock When nothing seems wrong the time zone setting is often the reason the program is not played 10 l Adea Limited Warranty For Media Player Devices Applicable to Adea product models XMP 300 305 XMP 320 330 XMP 3250 3350 XMP 120 130 HMP 505S 500S NMP 200U Adea provides unless extended through optional service programs one 1 year of limited warranty on its applicable product models listed above The applicable product must be purchased through an authorized lAdea reseller Subject to the conditions of this warranty Adea will perform necessary service on the product without charge for parts or labor if in the opinion of lAdea the product is found to be faulty within the warranty period I Adea s sole warranty and obligation will be to repair or replace at it sole discretion such products that require warranty during the applicable warranty period in accordance with these conditions If the product is found to be in correct working order then lAdea reserves the right to charge you for its time and materials costs This warranty only applies if the product has been under normal use and reasonable care in the opinion of lAdea The warranty covers normal usage for which the unit was originally supplied and does not cover damage malfunction or failure resulting from use of incorrect voltages unauthorized installation accident misuse neglect build up of dirt or dust ab
6. connection Please consult your network administrator for assistance if necessary 2 4 Video output settings For best quality set the output resolution to match your display s native resolution to avoid image scaling and blur If you are connecting to an LCD TV the resolution setting is most likely 1366x768 1280x720 or 1920x1080 If you are connecting a LCD computer monitor projector or plasma display refer to the device specifications for the best matching setting Press the space bar to fill in the star before pressing the enter key for lt OK gt Set the correct time zone time and date Daylight Saving DST rules can be configured in Set time zone 2 6 Setting a password To prevent unauthorized modification of player settings set a player password to hide the menu From the top level menu select Change password to seta password IMPORTANT Once a password is set you can only access the menus by connecting a USB keyboard and pressing CTRL ALT DELETE 3 key combination simultaneously You may connect the keyboard at any stage of player operation or before during boot up If you forget the password you will need to reset the device See Factory reset WN 2 7 Factory reset If you forget a system password you have set you must reset the system to regain access to the player Using the reset button PRESS and HOLD the reset button with a pin RE CONNECT the power cord WAIT abo
7. de instructions The signboard is placed near my Wi Fi access point yet the connection is unreliable Wi Fi appliances in general should be placed 10 feet 3 meters from the Wi Fi access point for reliable operation Try relocating the access point further away from the signboards to improve connection What can I do about the gap between video and video Video gaps blank screen occur before and after each video is played To minimize the gap avoid back to back video programming by scheduling an image between each video If both Ethernet amp WiFi are connected which one will take precedence When Ethernet is not available or disconnected system will try to use WiFi connection If both connections are available Ethernet will be used What is the maximum file size for a single video file The maximum video file size for the XMP 3250 3350 is 2GB We recommend reserving a safety margin to avoid exceeding the limit i e limiting files to 185O0MB What should I do if I forgot my password In this case please perform a factory reset Use the S W RESET button located at the back of the media player to restore factory settings This will also clear the player s password Performing a factory reset Warning This procedure will restore all menu settings to factory default and format the internal storage to factory conditions all contents will be removed To restore factory settings and format the drive 1 Disconnect power ca
8. ect the XMP 3250 3350 to your network Enter Network setting in the menu to set up a network connection method Main Menu s Device information Wireless connection XMP 3350 only Video setting Content source l l Netuork setting The player will scan for wireless signals nearby during boot up If the network requires n r ange passwor authentication you will be asked to provide the password for access Load factory default Undo changes Firmware update Wired connection To use the wired Ethernet connection connect an Ethernet cable and the Wi Fi XMP 3350 will be disabled lt Done gt Player IP address You will also need an IP address for the player on your network This could be set automatically DHCP or manually static IP DHCP automatically assign network IP address DHCP is shied by default You do not need to change the settings unless setting a static IP DHCP Obtain an IP address automaticall Assign an IP address manuall Static IP manually assign network IP address Highlight IP configuration and press Enter on keyboard to lt Cancel gt lt Select gt Move the highlight to Static IP below press Space bar on the keyboard to fill in the star at the Static IP brackets and press Enter on the keyboard to select lt OK gt Proceed to configure an available static IP address Select Wireless configuration or IP configuration as determined by your
9. factory reset e Ethernet port for network content update e USB ports for USB content update and configuration e CF card slot cover with integrated CF card removing tool 2 Configuring the XMP 3250 3350 Media Player 2 1 System connections Attach a video cable either VGA or HDMI to your monitor When using the VGA connection your monitor should support XGA 1024x768 resolution or greater For audio output you will also need to connect a stereo RCA cable from the XMP 3250 3350 to your monitor When using an HDMI connection audio is sent along with video over the HDMI cable so no additional cables are required Reminder If you do not see anything on screen check your monitor video input mode Attach the AC power adapter to power on the unit Shortly afterwards the following progress bar will be displayed on your monitor 90 seconds Player boot process takes approximately 90 seconds to complete The player will indicate that it is ready for content sync via the USB port or if content has been loaded begin playback immediately Troubleshooting Tips 1 The operation indicators light up but no video is displayed on screen e Ensure that your video cable VGA or HDMI is securely connected When using an HDMI connection choose high quality certified HDMI cables or try using shorter length cables e Check if your monitor is turned on and switched to the corresponding video input source J Nosound is heard e
10. nd VC 1 media formats e 4GB on board flash local storage with CF card slot e Integrated audio and video output via HDMI e Supports full POPAI Screen Media Formats Standards profiles S1 to 12 and E1 to E9 e Multiple 3 party software solution compatibility e Industry leading W3C SMIL support for developers e XMP 3350 only Built in wireless b g n network 1 2 Package contents C Media Player Unit AC Adapter and Ethernet cable Standard 3 5mm to Quick Start RCA AV adapter ay ore Documentation CD Software set up guide Wi Fi Antenna CF card cover remover select SKUs select SKUs XMP 3350 pre installed on unit NOT INCLUDED A USB keyboard is required for system setup 1 3 Mounting options The player can be attached to mounting posts on the back of screens or inside cabinetry with the built in VESA MIS D100 100mmx100mm compatible mounting flange gt 100mm For XMP 3350 only ATTACH the wireless antenna as shown Screw antenna clockwise onto the post Bottom view 1 4 Physical view VESA mount MIS D 100 Wi fi antenna gt gt Ethernet CF card slot covered 12V DCin VGA AV out USB x2 Physical features left to right in above illustration e 12V DC for power adapter e HDMI 1 3a connector for digital video and audio combined outputs or digital video via option DVI adapter e VGA port for analog video output e 3 5mm composite AV output e S W Reset button to perform
11. nt software solutions or via SMIL open standard commands Why won t some media files play properly The video data bit rate used may have exceeded the recommended bit rate The video data bit rate is the amount of video or audio data used per second to store or play the contents usually expressed in Mbps mega bits per second Video encoded with excessive bit rates will not playback smoothly in the media player likely due to storage i o bottleneck Visit www digisignage com for compatible media format presets The media playback looks different on a PC compared to the media player s screen Wrong aspect ratio There are 2 major aspect ratios width to height ratios for video content but many kinds of displays If you play 4 3 video on a 16 9 display or vice versa a circle becomes oval and the picture takes on a squeezed or stretched look To avoid this distorted look adding black bars are a common technique The Network Media Player can be configured to automatically add black bars for certain types of displays You can set the output resolution in XMP 3250 s configuration menu to match the native resolution of your display Some JPEG images cannot be played in the media player Progressive JPEG are not supported Please convert to baseline JPEG for maximum compatibility JPEG images can be either of 2 types baseline or progressive compression Baseline JPEG offers greatest compatibility while progressive JPEGs are suitable fo
12. r web site images Progressive images are downloaded and displayed progressively being rendered more clearly as more data is received over the internet Progressive images are primarily supported on PCs For media appliances make sure to save images as baseline JPEG in your photo editor or resave them as baseline JPEGs using free tools such as IrfanView http www irfanview com Does the media player support video streaming No lAdea media players play files from local storage and do not support real time video streaming over the network This delivers an optimum viewing experience free of playback quality issues such as stuttering blocking or blue screens However XMP series players support dynamic content delivery to push individual files quickly over the network using the SOAP API This method is a compromise between live streaming with its high bandwidth demands and entire playlist content updates which necessitate longer update cycles The media player ts not playing What should I do Check the player s messages on the display OSD or on screen display for status information Play list errors and scheduling issues are two major causes of playback problems To determine if the problem is caused by a bad play list just delete the play list and restart player The player should loop through all media files indicating a fault with the play list If the playback is scheduled to play at specific time check to see if the devi
13. to playback HTML5 content which can contain dynamic information To find out more about using HTMLS for digital signage visit http widget iadea com 5 Working with SMIL The XMP 3250 3350 uses open communications protocols for content presentation and playback control SMIL compliance means predictable results across multiple devices and SMIL s non proprietary nature means that your investments are never obsolete 5 1 Introduction Using SMIL pronounced smile the language created by W3C for multimedia communications the media player understands the language spoken by professional tools from companies such as Adobe Apple Microsoft and Real Networks What this means is quicker easier and better integration of your players into your digital signage networks opening up avenues of software controls and realizing the full potential of your player hardware down the road W3C eeben Ei Pa FaN Microsoft Adobe 5 2 www a smil org for developers The media player operating system utilizes W3C SMIL as the underlying scripting language which lends well to customization to your project management needs For resources downloads and community support please visit www a smil org 6 Technical Data 6 1 Specifications XMP 3250 XMP 3350 Video format support POPAI Screen Media Standards S6 MPEG 1 SIF 3Mbps CBR S7 MPEG 1 480p 10Mbps CBR S8 MPEG 1 720p 15Mbps CBR S9 MPEG 2 480p 6Mbps CBR S10 MPEG 2
14. use power surge problems thunderstorm activity tampering or repair by unauthorized persons including unauthorized alterations unauthorized maintenance exposure to abnormally corrosive conditions or any foreign object or matter having entered the product If warranty service is required you should contact lAdea at support IAdea com You will be required to fill out an RMA form and provide proof for your original date of purchase You will be responsible for shipping the product to designated lAdea service locations You are required to pre pay for the shipping and custom charges if any required for the shipment of the product to Adea The warranties hereby conferred do not extend to any costs associated with the delivery handling freighting or transportation of the product and do not extend to any damage or loss occurring during or associated with transit Adea currently provides warranty service locations in Taipei Taiwan and Newark California USA For questions or further information please contact support lAdea com 11
15. ut 8 seconds or until the status LED flashes RELEASE reset button and wait for system to initialize Using a USB Keyboard System reset will re initialize the system clear passwords and return settings to their default values Perform the following 1 CONNECT USB keyboard 2 REBOOT the player and look for the reset instructions on the top left corner of the screen When it appears PRESS the Delete key on your keyboard gt If you missed the reset window unplug power and try again 3 You should see a menu with a reset confirmation dialogue box SELECT Yes to confirm 4 WAIT while system reboots to complete reset Wm WN BPe 2 8 Applying firmware upgrades Firmware updates can be performed using a USB flash drive Please read the release notes carefully regarding the changes that will be made to your player before applying the upgrade DOWNLOAD the latest firmware and copy it to the root directory of a USB drive from www digisignage com PLUG the power cord into the device PLUG a USB keyboard to the device to enter menu system Follow on screen instructions and SELECT firmware upgrade option in the menu When instructed PLUG IN the USB drive to begin firmware upgrade 3 Content Management The XMP 3250 is designed to work with 3 party management solutions Please refer to the printed guide for related set up instructions 4 Authoring in HTMLS HTML A major advancement in the XMP 3250 3350 media appliance is the ability
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