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Digital Recall Manager - User Manual
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1. cee 38 OTS TS FOV CN ican catensena tern ctan eate cena domnscaiaamnseanaemnscmiatanninaenausomuerduaus sses servers vers uses sem eeus TE 38 Using your own adverts Creating Flash ad CI0 ccccecceeeeeeeeeeeeeeeeaeeeeeeeeeeeeaaeeeeaeeeeeeaaes 38 Ticker Tape and ASS Feeds risi n Aaaa 39 LOODS ase sac sce secs acct eee EE nese ve reciees eae areas ereaeeeeeens 40 credie INOW LOG asec arses ae E ene ted E eee tags S E ee E E 40 Adad Advers Content 1074 LOOD sanrascessnsscescscaenessosessantanctedanatinrsia o20twiaselncesendictpsaiesedanchetoeeat 40 EO MOG ooer e A AE I eden A EE E E E ait deumancanadantdeaes 42 GOY LOOT eai AE EE EAA AAEE EA EE AE E ee ee eee 42 Delete Avens fom a LOOD ices eae tees ne saeaea recounts ed aE ar aE K aAa 42 DEE Aa LOOD E E E E oun vacnsennsecttenn 43 PCV CW EOOD oreren a n E E A E I E E E oder tit 43 PE TS Ee o E A E E E E A E E E E A pee 44 UNIAN OS esane e E E ES E E E 44 SNEJE S r EEEE 45 ACUE LOODS acres a E E E E E E 45 Unscheduled Time Black screen cccceccceececeeeceeeceececeeeeseeeseeeseeeesaeessueeseeeseeesaeeeseeeeaes 46 Schedule a LOOP for a Monitor cece ee cccceececeeeeeceeeceeeeeceeeesseeeeseueeseaeeeseueeseeesseeeseueesseeesags 46 Adjust Scheduled Start and End Time for a LOOP ccccceececeeeeeseeeeeeeeeeseeeeseeeessaeeeseeeesaaees 46 DIGITAL RECALL MANAGER USERS MANUAL PAGE 2 OF 58 gp OITA RECALL cen HELP OR HAVE QUESTIONS CON
2. 6 See the FAQ s if you experience any problems failing which please contact us from our website gt Pa Digital Recall Manager File Update Digital Recall testing Registration Details a ey mo Cc w oO wo wo When you purchase Digital Recall add ons from our website you will receive a Registration Code that will unlock each add on purchased Once you receive your Registration Code sent to the e mail address below type in the information from the e mail and press Save creen ones pm im N Add ons may only be used by the registered Licensee and may not be copied duplicated or transferred Your E mail Address used for Registration Your Licensee Name used for Registration Your Registration Code from Digital Recall Adverts Registered Add ons Installed cr t oO et cr wn Ticker Tape Add on Description Date Added Registered E Mail Registered Licensee Loops ale an sa is Schedule cS ivf D a Click here to go to www digitalrecall com au I goer Fn Status hn Play Log B Exit DIGITAL RECALL MANAGER USERS MANUAL PAGE 52 OF 58 gp OITA RECALL cen HELP OR HAVE QUESTIONS CONTACT US Updating to a newer Version of Digital Recall Auto or Manual update 1 This new feature applies ONLY if you already have Version 4 or higher of Digital Recall installed on your Manager amp Player PC s 2 Your Manager and Pl
3. Step 6 Ensure your Manager PC and all Player PCs are using the same workgroup name To check this is the case on your Manager PC and all your Player PCs go to Control Panel System amp maintenance System Set the Name of the Computer screenshots below DIGITAL RECALL MANAGER USERS MANUAL PAGE 25 OF 58 DIGITAL SIGNAGE SOFTWARE NEED HELP OR HAVE QUESTIONS CONTACT US Oi 1 gt Control Panel All Control Panel Items System X Search Control Panel p Control Panel Home Device Manager Remote settings System protection Advanced system settings See also Action Center Windows Update Performance Information and Tools View basic information about your computer Windows edition Windows 7 Professional Copyright 2009 Microsoft Corporation All rights reserved Get more features with a new edition of Windows 7 Z Upload To Locations Upload No File Name File Size System x igita Reca SSID Dir F iF B Rating 59 Windows Experience Index Processor Intel R Core TM i7 CPU 870 2 93GHz 2 93 GHz Installed memory RAM 4 00 GB This Manager connects to the Players over the Internet FTP 64 bit Operating System This Manager connects to the Players over a LAN This Manager and Player are on the same computer Temporary Database and Content LAN folder on this pce System type Pen and Touch No Pen or Touch Input is available for this Display Computer name domain
4. This Test FTP Connection step is CRITICAL Don t forget to do it You will then be able to enter your FTP File Transfer Protocol server details An FTP server is a computer on the internet usually your ISP s computer that acts as a file storage computer allowing other computers to connect to your FTP server and download programs or files Your internet account usually includes some storage space on your ISP s internet service provider s FTP server that only you can access Ask your ISP for your FTP server address username and password and enter these values into the Temporary Database and Content FTP settings boxes Once you have entered these details ensure that your Manager PC is connected to the internet and then click Test FTP Connection This will ensure that you have a connection to the FTP server and it will also create folders on your FTP server that are required for Digital Recall to function correctly DIGITAL RECALL MANAGER USERS MANUAL PAGE 15 OF 58 ne GN ETITI NEED HELP OR HAVE QUESTIONS CONTACT US f This Manager connects to the Players over the Internet FTP This Manager connects to the Players over a LAN Thi Plave Reset All In Progress Indicators lv ox Test Connection successful message 4 Root folder option Not for the normal user Read carefully to decide whether it applies to you otherwise leave the field blank The base FTP folder for Di
5. Play with Applian FLV and Media Player Play with VLC media player 7 Zip Scan with AVG 4 Control Panel Uninstall with Rewo Uninstaller Pro Recycle Bin sti Properties Open All Users DIGITAL RECALL MANAGER USERS MANUAL PAGE 21 OF 58 DIGITAL SIGN A SOFTWARE NEED HELP OR HAVE QUESTIONS CONTACT US Step 3 Step 4 Right click on DigitalRecallShared and select Properties Go to Control Panel Network amp Sharing Centre then make Click the Sharing Tab and Share sure that you check the boxes as indicated below Network ay DigitalRecallShared Properties Discovery On File Sharing On Public Folder Sharing Shaving AA On Turn Off Password Protected Sharing Network File and Folder Sharing i se lt Network and Internet gt Network and Sharing Center DigitalRecallS hared Shared Tasks Network Path View computers and devices AN ASL P PC DigitalRecallS hared Connect to a network A as Aye Manage wireless networks LAPTOP PC arcus This computer Set up a connection or network Advanced Sharing Manage network connections Ms marcus Public network Ae amp lt Set custom permissions create multiple shares and set other Diagnose and repair A Access Local and Internet advanced sharing options Connection Local Area Connection IP Advanced Sharing B Sharing and Discovery Password Protection Network discovery People without 4 user account and password for
6. and then click on the Start Digital Recall Player button Figure 2 That will restart Player and activate the changes you have made Figure 1 Figure 2 digia Realpaner veer Aids na Digital Recall c Upd ater Button Di Check for Downloads Now 297 ug 2013 6 29 01 PM STATUS Status check in activated le te ee i a i Digital Recall Upd STATUS Status check in activated b If the Player Program was not open then just restart the Player by clicking on the Player shortcut button That will start Player and activate the changes gt Start Digital Recall Player DIGITAL RECALL MANAGER USERS MANUAL PAGE 27 OF 58 DIGIT SIGN RECALL NEED HELP OR HAVE QUESTIONS CONTACT US Set Up Player PCs Once you have set up the Manager PC and have the correct FTP or LAN settings download and install the Digital Recall Player and ensure that the Manager and Player are able to connect to the same LAN folder or FTP server SEE THE VIDEO amp See the Digital Recall Player User Manual for more information DIGITAL RECALL MANAGER USERS MANUAL PAGE 28 OF 58 DIGIT SIGN RECALL NEED HELP OR HAVE QUESTIONS CONTACT US Businesses Create New Business When should you create a new business e Because adverts are linked to a specific business see screen shot below its important that you know how you intend using your adverts e f you intend your adverts to have business specific or location specif
7. and may satisfy your needs It s not time restricted and there are no catches If you d like to enhance its usefulness look at the Additional Software Options on the Home Page of our website NOTE This is a short introduction to some the Interface you will see Clicking on the side buttons and links at the top File About etc will lead you to many more Manager Interface Summary Tour For details on each button see below Licensed for use only by the original named licensee and only on one Manager PC Use is subject to the Terms amp Conditions on our website May not be re sold or otherwise distributed without our written agreement 0 Bom Bo Hig gan m e p Exit See below for a summary of each element of the Manager Interface Details on each function are provided elsewhere in the Manual in a separate section dedicated to each button 1 About In the Free Version this is where you change the default setting from Don t stretch image to fit to Stretch Image to Fit See the Screen Zones section in this Manual on page 31 This is where you enter the information to activate any Additional Software Options you may purchase Complete instructions are provided at the time of purchase For details see separate section on page 52 as well as our website Click on the Additional Option on our Home page for important information on each DIGI
8. to save changes or Cancel to abort changes 8 The caption Marked for upload will be displayed and this advert source file will be automatically uploaded when you next upload data to the Player PCs If this advert has been previously uploaded the date and time of the last upload will also be displayed 9 If you do not want this advert uploaded click Unmark for upload on the selected advert oo Sy DIGITAL RECALL MANAGER USERS MANUAL PAGE 37 OF 58 ai DIGITAL RECALL NEED HELP OR HAVE QUESTIONS CONTACT US Using the same Advert file name but just changing the content of that file When you use an existing file name the system thinks the advert already exists so will not upload it again To re upload a newer jpeg or other advert file of the same name user must click Mark for Upload on the Advert screen for that advert Ensure check the date of that jpg file is newer than the one that was there or the Player will not recognise it as a new file and will not download it If it still doesn t upload change the advert file name slightly and treat it as a new advert amp load it onto the system and into your loops etc see Manual Editing a PowerPoint PPT advert of the same name should result in the PPT file itself having a newer date as a result of the editing process and can then be uploaded and played correctly You should test this yourself first If necessary use the Mark for Upload in Th
9. Delete Business 1 Use this function to remove a business from the database 2 In Digital Recall Manager select Business from the menu or toolbar 3 Select the business to be deleted and click Delete Business DIGITAL RECALL MANAGER USERS MANUAL PAGE 29 OF 58 SOPIT WARE ne GN TAT NEED HELP OR HAVE QUESTIONS CONTACT US 4 If any existing adverts are already assigned to this business you will be shown a warning advert and must reassign adverts for this business to another business before deleting this Business 5 You will be prompted to confirm the deletion Answer Yes to remove the business from the database DIGITAL RECALL MANAGER USERS MANUAL PAGE 30 OF 58 DIGIT SIGN RECALL NEED HELP OR HAVE QUESTIONS CONTACT US Screen Zones In the Free Version e The default zone setting is a single zone and is set at Do NOT stretch images to fit e This means that unless your files are created at the resolution you are displaying them they may not stretch to fill the zone screen With this Don t stretch images to fit setting e This can be changed as follows 7 Digital Recall Manager File Update About 1 Click on About in the Manager screen Manager 2 Check the box Stretch images to fit screen see below and upload to your Players then click on About Digital Recall e AVI MPG amp WMV Digital Recall Manager and Player use the installed copy of Windows Media Play
10. Recall Shared Allow network users to change my files Leam more about sharing and security ae Windows Firewall is configured to allow this folder to be shared View your Windows Firewall settings DIGITAL RECALL MANAGER USERS MANUAL PAGE 18 OF 58 sot SIGN T see NEED HELP OR HAVE QUESTIONS CONTACT US 3 Ensure your Manager PC and all Player PCs are using the same workgroup name To check this is the case on your Manager PC and all your Player PCs go to Windows Start menu gt Control Panel gt System gt Computer Name tab in Windows XP 4 Ensure all workgroup names are the same on your Manager PC and all Player PCs System Properties j 2 x System Restore Automatic Updates Remote General Computer Name Hardware Advanced AER REE EERE R EEE EEE EERE EEE EEEE EEE EEEEEEEE EEE EEE EEE E EES iw Windows uses the following information to identify your computer Y on the network Computer description DigitalR ecallPlayer 01 For example Kitchen Computer or Mary s Computer Full computer name DigitalRecall Workgroup WORKGROUP To use the Network Identification Wizard to join a Network ID domain and create a local user account click Network ane ID To rename this computer or join a domain click Chang Come D 5 Click Change if you need to change the workgroup name You may need to reboot the computers whose workgroup name Is changed Computer Name Changes x You
11. Windows Experience Index base score Allow remote access See the name of this computer Windows Update Turn automatic updating on or off Check for updates View installed updates Power Options Change battery settings Require a password when the computer wakes Change what the power buttons do Change when the computer sleeps DIGITAL RECALL MANAGER USERS MANUAL v gt Search P A NEED HELP OR HAVE QUESTIONS CONTACT US Step 8 Test that the LAN connection is successful T Upload To Locations Upload No File Name File Size M 1 CADigitalRecallDSS Data DigitalRecall mdb 704KB Waiting to uploac C This Manager connects to the Players over the Intern This Manager connects to the Players over a LAN C This Manager and Player are on the same computer Temporary Database and Content LAN folder Folder C Wsers Public DigitalRecallShared Browse Test LAN Connection gt PAGE 23 OF 58 sot SIGN ETITI NEED HELP OR HAVE QUESTIONS CONTACT US C Windows 7 Setting up a Shared folder for a LAN connection If your Manager PC and one or more Player PCs are connected to the same LAN local area network select This Manager connects to the Players over a LAN Before clicking OK on this screen you must first create a new shared folder Why If you don t create the new Shared Folder then obviously you will not be able to Browse to the shared folder in this LAN Settings interface
12. and make sure you uncheck the option marked Install Apple Software Update to ensure you don t receive unwanted messages on your Manager screen You also do not need to upgrade to QuickTime Pro when prompted at the end of the QuickTime install Regional amp language options settings in Control Panel Make sure that the PC that you load the Manager software onto and the PC that you load the Player software onto are both set to the same Setting A failure to do so may result in your Player not recognizing the date that you use for scheduling advert loops Why Because 12 01 2006 is 1 December in US setting but 12 January in other settings Also ensure that you select the 12 hour clock format Download and Install Digital Recall Manager 1 Download the Digital Recall Manager from www digitalrecall com au File Download Security Warning Do you want to run or save this file N Name digital_recall_manager_setup exe Type Application 21 4MB From www digitalrecall com au Cancel ic in While files from the Intemet can be useful this file type can E potentially harm your computer f you do not trust the source do not a run or save this software What s the risk Download Digital Recall Manager prompt 2 Select Save to download and save the installation file to a temporary location on your Manager PC e g Windows desktop The Manager PC is the computer you will be using to set up yo
13. are sent to your Players 1 Select Upload toolbar button and then 2 Click on the FTP LAN Settings button 1 Click Upload Digital Recall Manager File Update About Digital Recall testing n Upload No PoE AE l umber of files to upload 1 Start Upload To Server Close C This Manager connects to the Players over the Internet FTP This Manager connects to the Players over a LAN C This Manager and Player are on the same computer Temporary Database and Content LAN folder on this pct Folder C Wsers Public DigitalRecallShared Test LAN Connection DIGITAL RECALL MANAGER USERS MANUAL The Digital Recall system allows three methods of connecting your Manager to your Players Each one is explained in detail below 1 Connect via the Internet using FTP 2 Connect via a LAN using Windows XP SP3 Vista or Windows 7 3 Manager and Player are on the same PC no connection required PAGE 14 OF 58 TEITL SISRACE SEFIETIT E SOFTWARE NEED HELP OR HAVE QUESTIONS CONTACT US 1 Connect via the Internet using FTP SEE THE VIDEO If your Manager PC and Player PC are at different physical locations that are not connected by a LAN and you want to control one or more Players from a single Manager select This Manager connects to the Players over the Internet Note L An entry level broadband service is ideal for this type of connection This internet connection is required fo
14. descriptive loop name Click Save to save changes or Cancel to abort changes Cha GN File Update About Licensec Digital Recall testing Oop a Business H CO Test Loop Name Loop Name Preview Loop Eq SE Dean1advert ar ray eer Zones aeons Date Created 7 May 2009 Dvd Only Free version allowed ads only Total Duration aS Locations HTML Loop SS es SS EEE SSE IGA Express Complex Loop ex F PEA Adverts In This Loop Add Adverts Remove Advert Ticker lt None gt Adverts M Network Week 7 M Network week 8 us Advert Deserintion ucts Message h m 7 Cumulative Date From Date To My Test Loop p Type Duration ddimmayy ddimmAyyy Ticker My Test Loop 2 T Fe Tape My test loop_URLs es PowerPoint amp Others 1 Up PowerPoint Only Loop Loops Single simple advert Venetian 1 Down S venetian 2 g a Ea Schedule J Upload lad System al t Fn Status To change Date From or Date To for any advert click Edit Loop then click on the date to edit and type new date in ddiimmiyyyy format No dates means start advert immediately and play continuously When deleting a Date From or Date To from this list and i Search the dates are not removed from this list delete the dates for this advert in the Advert screen Advert override duration for this Play Log ey loop only fonly for JPEG BMP HTML VYord Excel DVD TV Use override duration of 0 to restore original duration
15. folder Why If you don t create the new Shared Folder then obviously you will not be able to Browse to the shared folder in this LAN Settings interface which you have opened see picture below and you need to be able to do so Here show you do it on Windows Vista BEFORE clicking Browse you need to set up the Shared folder as explained below BEFORE clicking OK you need to set up the Shared folder as explained in the next step LAN settings screen If you are using Vista similar steps to those explained above for XP apply Here s a brief step by step way of creating a Shared folder in Vista If you have problems you can also Google Sharing a Public Folder in Vista this will quickly explain the easy steps necessary to create a Public shared folder on your Manager that your Player PC can point to SEE SCREENSHOTS BELOW Step 1 step 2 Right click on Start at bottom left of your screen and Click Right click on the Public folder and create a new folder Open called DigitalRecallShared 4 E Desktop E Michael Marcus Backup using FileFort Backup E W DigitalRecallShare xplore Public C Add to Applian FLV and Media Player s Playlist OC Eorren Add to VLC media player s Playlist do Public Downloads gt F Public Music F Public Pictures F Public Videos Recorded TV Computer Combine supported files in Acrobat S near Move to my Viivo folder
16. in the system click Print All Schedules The printout containing all schedules is first shown in a print preview window on the screen Each location is printed on its own page with monitors at each location grouped together Use PgUp and PgDn to move through the pages Click the Print button to send the printout to your printer Click the X in the top right corner to close the print preview window DIGITAL RECALL MANAGER USERS MANUAL PAGE 47 OF 58 a4 o TAL SIGN A 0 Fit ARE NEED HELP OR HAVE QUESTIONS CONTACT US Upload to Players Immediate checking for updates Upload Database to Players After making any changes to loops adverts monitors or schedules you must upload the changes to the Player PCs using the procedure below NEVER use your own FTP program to transfer files or content see FAQ 1 2 ad Click Upload to display the list of advert source files that will be uploaded to the FTP server or the LAN folder depending on your connection method If your Player and Manager are on the same PC the Start Upload to Server button will be disabled as no file transfer is required All data and content is immediately available to the Player in this type of setup The Digital Recall database DigitalRecall mdb will always be uploaded as this file contains the loop and advert details Any advert source file that has been marked for uploading will be listed here as well ready to be uploa
17. or drag zone edges to resize Right click on a zone to rename delete change stretch mode or create a new zone Assign a screen zone layout to a System monitor in Locations Assign loops to zones in Schedule Ticker tapes form part of a loop and do not Fn Status need to be set up here amp Play Log aw For more on Zones Split screen see under Additional Software Options on the Home page of our website DIGITAL RECALL MANAGER USERS MANUAL PAGE 32 OF 58 OOP DROIT PR PR geen HELP OR HAVE QUESTIONS CONTACTUS Locations Create New Location Period between checking for new content changes 1 Each Player PC is set up at a physical location Each Player PC at a physical location e g retail store will have at least one monitor plasma screen or LCD screen attached to the Player PC Adverts s are played on these monitors according to the schedule that you set up for this monitor 2 In Digital Recall Manager select Locations from the menu or toolbar Locations screen Click New Location Type in all location details including address and contact details 5 Each location can also be programmed to restart its Player PC each morning at 4am by checking the box labeled Restart Player PC daily This allows the Player PC to restart fresh each day IT IS RECOMMENDED THAT YOU ENABLE THIS The Player PCs are set up to begin playing adverts as soon as they start up without requiring any user interv
18. the X in the top right corner to close the print preview window Print All Loops ot eS NE To get a printout showing all loops entered in the system click Print All Loops The printout containing all loops is first shown in a print preview window on the screen Each loop is printed on its own page Use PgUp and PgDn to move through the pages Click the Print button to send the printout to your printer Click the X in the top right corner to close the print preview window DIGITAL RECALL MANAGER USERS MANUAL PAGE 44 OF 58 sat SIGN ETITI NEED HELP OR HAVE QUESTIONS CONTACT US Schedules Schedule Loops Use this function to set up loops to play on specific monitors zones at specified times for each day of the week Ability to schedule multiple loops to play at different times of each day Loops can be scheduled in 15 minute increments e g Start at 11 00AM End at 2 15PM A maximum of 24 Loops per day can be scheduled Simple drag the bar feature Each loop can contain an unlimited number of adverts 1 Select Schedule from the menu or toolbar 2 Select the monitor to schedule for from the drop down list of available monitors at each location 3 When you have selected a monitor click on a zone and any existing schedule for that monitor zone is displayed 4 Use mouse to drag loop to change times etc See red rectangle below for directions on changing loop etc File Update Abo
19. the Loops containing the content you want displayed e Schedule the loops to play on specific monitors at each Location and on specific zones on each monitor if you have activated this feature e Upload to the Locations via Internet or LAN The Digital Recall Player PC at each location periodically checks the ftp or LAN to see if there is new data and if there is it downloads it and starts playing it To manage the system from a remote location you will need an internet connection and ftp your internet service provider can easily assist you with this or look at the FAQ s on our website OR for local management the Manager PC and Player PC s can be connected by a LAN It s really simple Go on It s free And the fe version never expires Try it out and see how you go If you want a 14 day free trial of any of the additional Features please ask us If you have hassles please carefully study this User Manual and look on the FAQ s on our website Finally if you still need help send us an email We ll attend to it as soon as possible Brief System Overview ADD UP TO 999 PLAYER PC S LOCATIONS PLAYER PC 1 LAN INTERNET PLAYER PC 2 MANAGER PC PLAYER PC 3 ADD UP TO DIGITAL RECALL MANAGER USERS MANUAL PAGE 7 OF 58 ut std SIGN TAT NEED HELP OR HAVE QUESTIONS CONTACT US User Interface A quick tour IMPORTANT Many of the features are FREE The free version is very useful
20. the Manager PC to a LAN folder Click Start Upload to Server The database and any content files will then be sent to the FTP server or LAN folder As each file is uploaded its status will change accordingly Each Player PC is programmed to check the FTP server or LAN folder at a specified interval Default is every 1 hour You specified this in the Locations section above DID YOU Change it as directed in Locations above You can also force an immediate download by Players See Locations above If new adverts and or a newer database are detected they are downloaded from the FTP server or copied from the LAN folder onto the Player PC which will then play adverts and loops according to what is set up in the new database DIGITAL RECALL MANAGER USERS MANUAL PAGE 48 OF 58 ne GN ETITI NEED HELP OR HAVE QUESTIONS CONTACT US 10 Contact your ISP or your network administrator if you have any problems setting up an FTP server or LAN folder Also check the FAQ s on our website DIGITAL RECALL MANAGER USERS MANUAL PAGE 49 OF 58 a4 DIGITAL SIGN i sortwage NEED HELP OR HAVE QUESTIONS CONTACT US System Status e This enables you to check on the Status of each of your Player PC s by clicking on the Refresh Status List button The Player Status is automatically uploaded from the Player PC s once an hour at approximately 15 minutes past the hour and when the Player PC Starts up e You can also F
21. the number of formats available on the free version of our software is limited For the ability to play additional formats see the Additional Software Options on our Home Page If necessary also see the FAQ s 9 Advert Duration is only mandatory for an Image advert format This indicates how long you want the still image to be displayed for before moving on to the next advert in a loop 10 Enter any additional information e g reference number description start and or finish date 11 The Start and Finish date indicate the active period for this advert If they are left blank then the advert will play immediately and forever until removed from a loop Otherwise these dates will control when an advert will start playing and finish playing e g if an advert must only be displayed for a week it can be loaded onto the system and set up in a loop but because you have entered a start and end date for that week it will only be active and played during that week 12 Click Save to save changes or Cancel to abort changes 13 The advert Marked for upload will be displayed and this new advert will be automatically uploaded when you next upload data to the Player PCs If this advert has been previously uploaded the date and time of the last upload will also be displayed 14 If you do not want this advert uploaded click Unmark for upload on the selected advert Notes If no advert start finish date is entered this
22. this computer File sharing can access folders shared with everyone Public folder sharing To change this setting use the Network and Sharing Center Printer sharing Off Password protected sharing Off See also CCX Diagnostic Utility When password protection is on only people who have a user account and i computer can access shared files printers attached to this computer and t Apply HP Wireless Assistant give other people access you must turn off password protection i ae Turn on password protected sharing Internet Options pe Turn off password protected sharing Windows Firewall Step 5 Step 6 Turn OFF the Firewall De select Uncheck the Local Area Connection Why Unless you allow the Computers on the LAN to talk to each other Firewall will stop them doing so Turn off firewall Get to the Firewall settings as follows Control Panel gt Security gt Windows Firewall gt Turn Windows Firewall On or Off Network connection settings Select the check box for each connection you want Windows Firewall to help protect Network connections dE 3 Brea connection Vi Wireless Network Connection Your computer is not protected turr Windows Firewall can help prevent hackers or malicious software from gaining access to your computer through the Internet or a network Default settings Restoring defaults will remove all Windows Firewall settings that you have configured for any network location This may c
23. to use both Manager amp Player on 1 PC Also included on the PLAYER Video 8 I 10 TI ON YOUR MANAGER PC Use the existing Location OR Create a Location amp Add a Monitor You MUST add a Monitor Note In the free software you can have up to 2 Locations You can increase this to 999 Locations in the Purchase Additional Features tab ON MANAGER PC Add an advert content to the Library 360 o y ON MANAGER PC Add an Advert content to a Loop Playlist 400 fo ON MANAGER PC Schedule the Loop in the new Location that you created Se ON MANAGER PC Upload to Player a ON PLAYER PC Check for updates then Restart it for Settings to take effect Note 2 steps required when setting up Ce 12 on Player a Location for the first time page 12 a manual 12 You should now be able to make the changes you want on the Manager and Upload these to the Player The Players will then check if there is anything new for them and if there is it will download it when it checks at the interval you stipulated when you set up the Location REMEMBER CONTACT US IF YOU HAVE ANY PROBLEMS DIGITAL RECALL MANAGER USERS MANUAL PAGE 4 OF 58 aif DIGITAL RECALL igital SIGNAGE SOFTWARE MANAGER USER MANUAL NEED HELP CONTACT US HARDWARE amp CONNECTIVITY Windows PC s The Manager PC and Player PC s should be PC s with Windows XP SP3 Vista or Windows 7 installed Hardware You can use any suitable off the sh
24. used We do not recommend using more than 2 independently controlled monitors although you can use 3 4 independent monitors off one Player PC Use an expert to assist you in setting up your configuration at your location if you have any problems To add a monitor to a location DIGITAL RECALL MANAGER USERS MANUAL PAGE 33 OF 58 Tonto oe a E 8 9 AGE SOFTWARE NEED HELP OR HAVE QUESTIONS CONTACT US Digital Recall Manager File Update About Digital Recall testing rE Locations x c E Business Deans Countertop A E a Location Name FML Brighton mi Screen IGA Xpress Zones My Location Address Line 1 41 Hodder St testing tv only Suburb City State Postcode Adverts Contact Person Contact Phone g Ticker Fe Tape Check for updates every 0 10 hours minutes default every hour L Restart Player PC daily will restart at 4am oops e Schedule pea Span Monitor Location Monitor Type Zone Layout ceca Si Sai or Upload 16 9 widescreen 2 left wall 16 9 widescreen 2Zones id System 3 C centre wall 16 9 widescreen 2Zones Fn Status C right wall 16 9 widescreen 2 Zones S O e Negi spanned monitor if any can be scheduled J l NL B Exit In Digital Recall Manager select Locations from the menu or toolbar Select the location to add the new monitor to and
25. you currently have Version 4 or higher installed on BOTH your Manager amp Player PC s Do the following in order to upgrade to subsequent more recent versions Also see the Training Videos tab on the side on the side menu on our website File Update About Dig v Automatically Check for Program Updates Automatically Send New Player Update to Players Check for Program Updates Now Send New Player Update to Players Now Fy ee Automatically Check for Program Updates OR Change to Manual check Each day when if you open DR Manager you will receive a reminder that a new version is available until you download the new Version If you do NOT want to be reminded then uncheck this option You can then manually Check for Program Updates Now when you want to by clicking that option in the box Make sure you have an internet connection to do so DIGITAL RECALL MANAGER USERS MANUAL PAGE 53 OF 58 sated IBN anon NEED HELP OR HAVE QUESTIONS CONTACT US Installing Program Updates Here is the sequence of screens you will see New Version Available Downloading Digital Recall Program Updates epr works Welcome to the Digital Recall A new version of Digital Recall Manager amp Player is available version 4 0 0 3 Digital Recall Manager Installation File fF Sites te srevewe Miynager version 4 Setup Wizard jd TEE T we y Would you like to ni AE recommended The new ver
26. 004M 11 59 59PM 24hrs mn wy Dean advert 12 00 004M 11 59 59PM 24hrs Dean1 advert S 42 00 00 4M 11 59 59PM 24hrs Drag a scheduled loop with the mouse to change start time or scheduled day or drag scheduled loop edges to change loop duration Right click loop for options Double click the scheduled loop to select a loop name Q Preview Monitor S Copy to Other Monitors Print Current Print All Where you choose NOT to schedule time a black screen will display at that time Schedule a Loop for a Monitor Use this function to add a new loop to a monitor schedule so that adverts in that loop are played on the selected monitor during the specified time period 1 Select Schedule then select the desired monitor from the drop down list of monitors 2 Select the desired loop from the next available line of loops from the drop down list of available loops 3 The selected loop will be added to the schedule for that monitor with a default start time of 12AM and duration of 2 hours 4 To add another loop to play on this monitor for a different time period for the day select another loop on the next blank line Adjust Scheduled Start and End Time for a Loop ok Select Schedule then select the desired monitor from the drop down list of monitors 2 Tochange the start and end time of the loop for this monitor select the loop s coloured bar by clicking on the bar or using the up an
27. AGER USERS MANUAL PAGE 54 OF 58 DIGITE G N RECALL NEED HELP OR HAVE QUESTIONS CONTACT US Do you connect to your players by both LAN and FTP amp This Manager connects to the Players over the Internet FTP C This Manager connects to the Players over a LAN C This Manager and Player are on the same computer Temporary Database and Content FTP settings FTP Server address D z Username Password RRRRARAD Rootfolder optional st stsi lt sS Passive Mode default Active Mode C Test FTP Connection When you send Player updates both manually and automatically the Manager will only send it to the Players that are connected by the method shown in the FTP LAN settings screen at the time you send the Player Updates whether that be automatically or manually If you have Players connected by FTP and LAN then after you have sent to the one set of Players example those connected by FTP e Click on the This Manager connects to the Players over a LAN checkbox e Click on the Send New Player Updates to Players Now button The Player Version updates will then be sent to the other set of Players HOWEVER in order for your Players to download and install the new Program Update you must also do an Upload to your Players see page 48 Player PC s will automatically restart e After the Player PC has downloaded the New Version of the Player program the Player PC will automatically res
28. ANUAL PAGE 17 OF 58 DIGITAL SIGNAGE SOFTWARE NEED HELP OR HAVE QUESTIONS CONTACT US S a After you have created the shared Folder DigitalRecallShared right click on it and select Properties inel uw fG My Computer Fie Edit View Favorites Tools Help pak O PP Search E Folders aja CT Local Disk C A 4 cl 342 Floppy A __ CD RW Drive D T coprive ma Local Disk C S e CD RW Drive D es CD Drive E E A bs Owner s Documents Control Panel Explor i My Sharing Folders p F W ViewSonic W2201 WebCam 3 manta d Pictures EB Shared Video Owner s Documents 4 ViewSonic W2201 WebCam 3 Zen Xtra Media Explorer for Plz h amp My Network Places E Recyde Bin b Now select the tab Sharing and check the box Share this folder on the Network see next screen shot gt Aq Normal ia Times New Roman R BZU i a F DigitalRecallShared DigitalRecallShared Properties oh ed Local sharing and secunty T ia To share this folder with other users of this computer d only drag it to the Shared Documents folder To make this folder and its subfolders private so that only you have access select the following check box Make this folder private Network sharing and security i To share this folder with both network users and other Z users of this computer select the first check box below and tyne 2 chara Share this folder on the network al
29. DIGITAL RECALL preva srewase sert se MANAGER USER MANUAL NEED HELP CONTACT US Digital Recall Manager User Manual For Software Version 4 1 0 55 and above Copyright 2006 2014 Digital Recall Pty Ltd All Rights Reserved 7 mjc ay N E SOFTWARE Table of Contents SUMMARY STEP BY STEP INSTALLATION PROCESS ccseseccensecceneecenseeansecensseeaneees 4 HARDWARE amp CONNECTIVITY cccccccceeseeceneeenseeceneeseaseecenseceasesoasseceasesoaseseensesoasesenneesonses 5 MVC WS PO Sean areca steers E anc a payne tame E veers asiiue oe sence aeeereeaw nen eaneas 5 BEKEN E PEE A E E E EE E OE EA seus E A A T 5 CONNEC IVI ne eee R E E E E ee eee 5 SOP WANE FeatUrES osica a AEE 6 FOO re UNS a E E E S E E E E tin ton 6 Additional Software Options Features Available ccccccccccecceceeeeceeeesseeeeseeeseeeeeseeeetsaeeeas 6 IGT OV CUO secre acter pes reece e EE AEA OaS E A ES EERE 7 User Interface A quick tour IMPORTANT cccesscceesecesseeeseeeeseeenesensesenseoeneseneeseaeeonsesens 8 Manager Interface Summary TOUN cccccccceecceceeeeceececeeeeeeeeeeseeesaeeeeseeeeseueessaeeesaeeessaeeesees 8 Downloading and Installing Digital Recall Manager See Video scceseeseeeeeeeees 11 Windows settings for Manager PC cccccecccseecceeeeceeeseeeeeeeseeeeseeesaueesaeeeseeesueeseeesaneeseeeeaes 11 Download and Install Digital Recall Manager ccccccc
30. PC s from your Manager PC At some stage you will probably need to access your Player PC s when you are far away from them Don t drive out to them Rather install LogMeln Free or similar onto your Manager amp Player PC s It is free remote control software and is invaluable We receive nothing for this advice Please deal with any questions you may have directly with them Using Windows 7 The Player needs to be set to XP Compatibility Mode It s really easy Please consult the Player User Manual for these settings Detailed instructions are provided DIGITAL RECALL MANAGER USERS MANUAL PAGE 12 OF 58 sh GN arin NEED HELP OR HAVE QUESTIONS CONTACT US Starting Digital Recall Manager Click on the Digital Recall Manager desktop shortcut or go to Start menu gt Programs gt Digital Recall Manager then select Digital Recall Manager DIGITAL DIGITAL SIGNAGE SYSTEMS Digital Recall Manager Copyright 2009 Digital Recall Pty Ltd All rights reserved Use of this software is subject to the Terms amp Conditions on our website This software may not be re sold without our written permission Version 4 Build 4 0 0 49 WV Stretch Images to Fit Screen Digital Recall Manager startup screen You will be shown the startup screen and after a few seconds the main Digital Recall Manager screen will be displayed For information on Stretch Images to Fit Screen checkbox in the figure above consul
31. TACT US Delete a Scheduled Loop from a Monitor ccceccceeccceeececeeeeceeeeseeeeesueceseueessaeeessueesseeeesaaes 47 Pronibited Overlapping Of Schedules isisisi Ea 47 PINE WMS CSCS ecr E EE 47 PIE All SCMOOQUICS nas spinetasecconcsncesendabaccanpssassandsbacenansbassandehadedereieceteerateceieesateceteonatesamenpiecesenenecas 47 Upload to Players Immediate checking for Updates cccceeeeeeeseneeeneeeneseneseneseneeenes 48 Upload Database to PIAyers cccccccccccssecceeeceeeeeeeeseeeseeeeseueeseeeseeeeseeeeseessuseseueeseeeseneeseeeeaes 48 IV SUSY CIS A T T A E E E E E E A A 50 Pay COO ee E A E seinem ieneine ein 51 Adding Additional Software Options ccccssseseeseeeeseeceseeeenseecseesensesoeseeeensesonseseeneesoaees 52 Updating to a newer Version of Digital Recall Auto or Manual update 53 If you currently have version 3 or lower installed on your Manager PC and Player PC s and are upgrading to Version 4 ccccsecccssccceeeceececececeueccueeceueecsuecsueecsueeseeessusecseeseueessueeseeessneess 53 If you currently have Version 4 or higher installed on BOTH your Manager amp Player PC s53 Automatically Check for Program Updates OR Change to Manual Check cccceccesceeseeseeeeeseeees 53 FAIS TAH Progro UDO GU OS a tceccccnccecsccecatateasecaatonesensceaanecedecadadececateansonsuaaeieneannenaneneaeeenscesnsanasuneeeneds 54 Automatically Send N
32. TAL RECALL MANAGER USERS MANUAL PAGE 8 OF 58 j SOf DIGIT SIGN RECALL NEED HELP OR HAVE QUESTIONS CONTACT US 2 Update Decide here whether to upgrade your network with new versions automatically or manually For details see separate section on page53 3 File File Update About Business F2 Screen Zones F3 Locations F4 Adverts F5 Loops F7 Schedule F8 Upload to Server F9 System Status Fil Play Log F12 Exit 4 Licensee Name or Unregistered Before purchasing any Additional Software Options this will show as Unregistered Version When if you decide to purchase any add ons the Licensees name will be displayed 5 Business Use this to group your ads or content if you so desire according to each business if your ads will be specific to a particular Location s This makes it easier to manage your ads For details see separate section on page 29 6 Screen Zones The Free version has a default of one zone per monitor By purchasing the Additional Software Option this may be increased to multiple zones with a maximum of 8 Each zone can be custom sized by you and you can then schedule different content in each zone For details see separate section on page 31 7 Locations Here you specify Location details Add Monitors for that Location etc Each Player PC is a Location Multiple monitors may be connected to each Player PC This is limited by the hardware you select the connectio
33. To from this list and it is not deleted ensure that the advert itself does not have a Date From and Date To set up in the Advert screen 15 Use the Up or Down buttons to move the selected advert up or down the loop This changes the order in which the adverts will be played 16 Add any number of additional adverts as desired 17 Click Save to save changes or Cancel to abort changes Edit Loop Use this function to edit the loop name change the sequence of adverts in a loop and enter override start end dates for adverts in a loop 1 Select Loops from the menu or toolbar 2 Select the desired loop name from the list of existing loops on the left hand side of the screen 3 When the correct loop is displayed click Edit Loop 4 Make any changes required then click Save to save changes or Cancel to abort changes Copy Loop Use this function to copy the contents of an existing loop into a new loop with a different name 1 Copy Loop function is only enabled when you create New loop or Edit a Loop 2 Select an existing to copy into this loop that you have just created or that is being edited 3 Add or remove content to this new loop as normal Loops i Q Preview Loop CG Test Deant advert Deans Dyd Only Loop Name MN er a loop name Date Created 7 May 2009 Free version allowed ads only Total Duration HTML Loop IGA Express Complex Loop exi a a Adver
34. advert will play indefinitely on the monitor otherwise the advert will start playing from the start date entered and expire finish playing when the finish date has passed There is no need to immediately remove an expired advert from a loop it will simply be bypassed when playing Advert duration is mandatory for Jog Bmp Html Web page PowerPoint Excel and Word docs TV DVD That image will then only be displayed for the specified number of seconds before moving to the next advert in the loop Flash files QuickTime files amp Windows Media files will all play until their end If you do insert a duration they will be cut short at the end of that duration Edit Advert This function is used to change advert details e g name of advert the name of the source file start end dates and advert duration This is not used to edit the actual advert content After making changes to adverts the changes are immediately made to adverts in the loops 1 If you have an updated source file use Windows Explorer to copy the new source file into C DigitalRecall Content folder on Manager PC In Digital Recall Manager select Adverts from the menu or toolbar Select the Business that the advert has been saved under All adverts for that Business will then be listed Select the advert to be edited and click Edit Advert Make changes to any data for this advert You may also specify a new source file for this advert Click Save
35. age Cjpg bmp Powerpoint ppt ppt HTM Word doc docx C DYD DYD drive required Excel xls xlsx C Live Digital T DVB T capture card required Duration hr min sec only used to calculate cumulative loop duration Adverts Screen showing ADDITIONAL Paid Formats available For details see Home page of our website 1 When you browse and select a new advert file you will be asked if you want to copy the new file to the Content folder click yes Alternatively but NOT suggested you may use Windows Explorer to copy the new source file into C DigitalRecallDSS Content folder on the Manager PC Don t start using an ftp program to copy files to your Player etc You MUST use the system specified in this manual under Upload etc In Digital Recall Manager select Adverts from the menu or toolbar Select correct Business from the drop down list Click New Advert Click Browse and locate the new source file then click OK Open If no advert description has been entered yet the file name will be automatically set to the name of the source file excluding the file name extension 7 The source file will be automatically previewed on screen after selection DIGITAL RECALL MANAGER USERS MANUAL PAGE 36 OF 58 So Sy im DIGITAL RECALL NEED HELP OR HAVE QUESTIONS CONTACT US 8 Select the advert format i e Flash animation QuickTime movie Windows Movie or Image Note
36. amp Print All Loops E Copy Loop amp Print Current Exit u New loop screen Add Adverts Content to a Loop Use this function to add new and existing adverts to a loop You can add the same advert to any number of different loops Select Loops from the menu or toolbar Select the desired loop name from the list of existing loops on the left hand side of the screen When the correct loop is displayed click Edit Loop Click Add Advert see previous screenshot Select the advert to add from the list of existing adverts that are shown narrow down the available choices by Filtering by Business or by Advert Type The selected advert is added to the end of the selected loop nN ae oe DIGITAL RECALL MANAGER USERS MANUAL PAGE 40 OF 58 ne N TATT NEED HELP OR HAVE QUESTIONS CONTACT US Digital Recall Manager File Update About Licens Digital Recall testing g Loops ee Business CG Test Loop Name Venetian 1 Preview Loop Screen Customer URL for testing Deantadvert Fa Zones Deane Date Created 29 May 2008 Free version allowed ads only Total Duration 4m 54s o8 Locations HTML Loop Fa IGA Xpress g e led Adverts In This Loop Add Adverts Remove Advert Ticker Rss Victoria news xml file gt V Adverts My TestLoop 2 s F5 My testloop_URLs Pos Advert Desciotion Busmess Message Cumulati
37. and workgroup settings Computer name Anthony PC Change settings Folder C Wsers Public DigitalRecallShared Full computer name Anthony PC Computer description Workgroup WORKGROUP Windows activation Test LAN Connection Windows is activated oor genuine Product ID 00371 OEM 9044461 22345 Change product key Microsoft Please note Completed uploads may take some time to appear o internet connection speed and update frequency of Learn more online j FTP LAN Settings Number offiles to upload 1 DIGITAL RECALL MANAGER USERS MANUAL PAGE 26 OF 58 DIGIT SIGN RECAI ARE NEED HELP OR HAVE QUESTIONS CONTACT US 3 Manager and Player are on the same PC no connection required lf your Manager and Player are on the same PC there is no need to set up an FTP connection or a LAN connection FTP LAN Settings C This Manager connects to the Players over the Internet C This Manager connects to the Players over a LAN When the Player and Manager are on the same computer any changes made on the Manager are immediately available to the Player No file transfer is needed No connection required screen 1 As soon as you save changes made in the Manager to loops and schedules when you restart the Player those changes will be available See next point 2 Restart the Player as follows a lf the Player program is already open on the PC then click on the Digital Recall Updater button at the bottom of the screen Figure 1
38. ause some programs to stop y 0 On recommended working This setting blocks all outside sources From connecting to this computer except for those unblocked on the Exceptions tab Restore Defaults Block all incoming connections Select this option when you connect to less secure networks All exceptions will be ignored and you will not be notified when Windows Firewall blocks programs SO rewall will make this Where can I find ICMP and logging settings computer more vulnerable to hackers or malicious software Tell me more about these settings DIGITAL RECALL MANAGER USERS MANUAL PAGE 22 OF 58 Ensure your Manager PC and all Player PCs are using the same workgroup name To check this is the case on your Manager PC and all your Player PCs go to Control Panel gt System amp maintenance gt System gt Set the Name of the Computer el of x DIGITAL SIGNAGE SOFTWARE Step 7 gO gt Control Panel System and Maintenance gt E Control Panel Home d e System and Maintenance ar T Network and Internet Hardware and Sound Programs Mobile PC User Accounts and Family Safety Appearance and Personalization Clock Language and Region Ease of Access Additional Options Classic View mal Welcome Center Backup and Restore Center Back up vourcomouter Restore files from backup et Mgrted with Windows Find which version of Windows you are using eepfeecssor speed Check your computer s
39. ayers must always have the same version number installed You can see the version number installed on your Players when you use the System Status button 3 If this is the first time you will be installing Digital Recall Manager amp Player onto your PC s you will receive an email with the links to the install program when you follow the Download Free Software button from our Home page 4 If you have version 3 or lower installed on your Manager amp Players then you must first install version 4 on both your manager amp player PC s following the instructions below If you currently have version 3 or lower installed on your Manager PC and Player PC s and are upgrading to Version 4 1 Download the Manager Software onto the desktop of the Manager PC Install it Get the link for the software by following the Download Free Software button on our Home page 2 Download the Player Software onto the desktop s of your Player PC s Install it Your Player PC will restart itself after installing Get the link for the software by following the Download Free Software button on our Home page a Note Please BE PATIENT when you download amp install the new version they are large files Your Player PC may go blank for 20 seconds or so whilst it is busy installing the new version etc Do an upload from Manager to ensure all works as expected Consult this Manager User Manual amp Player User Manuals If
40. can change the name and the membership of this computer Changes may affect access to network resources Computer name DigitalA ecall Full computer name DigitalRecall More Member of C Domain 6 Once you have created a new folder and your Manager and Player PCs are all on the same workgroup click Browse in FTP LAN settings and browse to the new folder you have just created called DigitalRecallShared in our example and click OK DIGITAL RECALL MANAGER USERS MANUAL PAGE 19 OF 58 a4 DIGITAL SIGN i sortwage NEED HELP OR HAVE QUESTIONS CONTACT US 7 You may be asked if you want the default Digital Recall sub folders Data Content and Status to be created for you automatically if they don t already exist Answer Yes to all of these Digital Recall Manager C Documents and Settings All Users Documents DigitalRecallShared Data folder not present Create it now Create folder prompt lf this folder has not yet been shared you will be told that this new folder must be shared so that the Player PCs can connect to this new folder to check for updated content and loops Answer Yes to allow Digital Recall to share this folder on your network After successfully sharing a folder or if it has been previously shared you will be shown the following message Setup your Player PCs shared LAN folder to point to this folder DigitalRecallShared on the Manager PC in Sett
41. card installed on the Manager or the TV station will not be played and you must wait until the TV tuner finds the signal before you can successfully click the button Next Advert oo N DIGITAL RECALL MANAGER USERS MANUAL PAGE 43 OF 58 DIGITAL RECALL ITAL I E SOFTWARE NEED HELP OR HAVE QUESTIONS CONTACT US Print This Loop You can print out the details of a loop by selecting a loop and the clicking Print Current The current loop will be printed in a print preview window on screen amp pret D OO a afo lla win o A a a a o O Date 30 Jul 2006 Page 1of1 Digital Recall Loops My loop mornings Inactive Advert ae Advert Duration Cumulative Pos Advert Description Business Name Type sec Duration Date From Date To 1 cadbury choc blocks My Business Name Flash 6 Om 6s 2 Logo1 My Business Name Flash 6 Om 12s 3 pepsi My Business Name Flash 6 Om 18s 4 tasty jacks My Business Name Flash 6 Om 24s Loop print preview This printout contains the loop name and all the adverts set up in the loop including position advert description name of business advert type duration cumulative duration and date from and date to Any adverts that are inactive in the loop because the Date From has not yet been reached or the Date To has been exceeded have an asterisk next to their position number Click the Print button to send the printout to your printer Click
42. ceeeeseeeeeeeeseeeeseeeseeeseeeeseesaeeeseeeeaes 11 Download and install all COG C S ccccccsccceccseeceeceecaeeceeeeeeceeeeuecueeceesaeeceesaeeseesaeeseesaeeseees 12 Accessing your Player PC s from your Manager PC ccccecceecceeeseeceeseeseeeseeeeeeseeseeseees 12 WD SING VV MINOW SO ee deere eens ae desneeceecaemecetece ange E a ae ETE E E E E nace 12 Starting Digital Recall Managet ccssscsssseecseeecenseceeeeceneeeenseeoaseesensesoaseeeensesoesesoeneesonees 13 BT PIN ONS ienee EEE eaa AOE ESE 14 1 Connect via the Internet using FTP SEE THE VIDEO sannnennennnennennnnnnnnnnnnnnnnnnenennnne 15 2 Connect via a LAN using Windows XP SP3 Vista or Windows 7 SEE THE VIDEO 17 A Windows XP Setting up a shared folder for a LAN CONNECTION cccecceecceeceeeeeeceeeeeeeeees 17 B Windows Vista Setting up a Shared Folder for a LAN connection SEE THE VIDEO 21 C Windows 7 Setting up a Shared folder for a LAN CONNECTION ccecceeceecceeeeeeeeceeceuseeeeeseeseeess 24 DIGITAL RECALL MANAGER USERS MANUAL PAGE 1 OF 58 p SOF DIGIT SIGN RECALL NEED HELP OR HAVE QUESTIONS CONTACT US 3 Manager and Player are on the same PC no CONNECTION reQUIFE seeceeeeeeeeeeeeeees 27 MO UD EE E aa E A E T E T O A AEA A 28 BUSINESSES o E si 29 Create New BUSINESS ccccceececeececeeeeeceneeseeeeeseueeceueesseeeeseueeseeessue
43. click Edit Location Monitors at this location are listed in the lower part of the location details screen Click Add Monitor to add a new monitor to this location A new blank line will be added to the monitor list Type in the next monitor number e g if this is the first monitor at the location enter 1 as the monitor number or 2 if this is the second monitor Do not use a number more than 32000 Type in the location of the monitor e g behind counter in window end of aisle 2 etc Each monitor can also be set to turn off and on between certain hours of each day This is useful if you do not want any adverts displayed during closed hours The monitor itself is not powered down the adverts are simply not displayed and the screen will appear black If no Switch Off Start time or Switch Off End time are entered this monitor will never be switched off otherwise enter a start and end time e g 6PM 8 30AM There is 3 party software that allows you to actually switch off the monitors at particular times We have no connection to them nor do we receive any benefit 10 To add additional monitors at this location click Add Monitor again to add another new monitor to this location 11 When you have finished adding monitors to this location click Save to save changes or Cancel to abort changes 12 The new monitors are now available for scheduling Remove Monitors from a Locati
44. d down arrow keys to move through the bars The selected bar will change from green to red 3 Use the left arrow and right arrow keys on the keyboard to increase or decrease the start time of the loop by one or more hours 4 Use Shift left arrow and Shift right arrow keys on the keyboard to adjust the duration i e ending time of the currently selected loop 5 As you adjust the start and end time of the selected loop the start and end time is updated Click Save to save schedule changes or Cancel to abort changes 7 Loops may not overlap nor may gaps exist in a days schedule where no loop is scheduled If overlaps or gaps exist when saving you will be alerted to this and must then fix the problem by adjusting loop start and end times for the day before this schedule can be saved DIGITAL RECALL MANAGER USERS MANUAL PAGE 46 OF 58 DIGITAL RECALL SE SOFTWARE NEED HELP OR HAVE QUESTIONS CONTACT US Delete a Scheduled Loop from a Monitor Use this function to remove a loop from a schedule if you do not want that loop to be played on that monitor at that location 1 2 3 4 5 Select Schedule then select the desired monitor from the drop down list of monitors Select the loop s coloured bar by clicking on the bar or using the up and down arrow keys to move through the bars The selected bar will change from green to red Press DEL on the keyboard to remove that loop from the day s schedule A
45. ded Unchecking the Upload box next to a specific advert will prevent it from being uploaded now and in the future unless you manually go back to the advert and select mark for upload Digital Recall Manager File Update About Digital Recall testing f IE pload To Locations mi Screen Zones o5 Locations Upload No File Name _ File Size Status _ 1 C DigitalRecallDSS Data DigitalRecall mdb 572 KB Waiting to upload C DigitalRecallDSS Contentitoycom13 MPG 6 104 KB Waiting to upload CA DigitalRecallDSS Contentinp_discovery avi 2 734 KB Waiting to upload C DigitalRecallDSS Content Short Fashion Movie 1 avi 3 192 KB Waiting to upload e Wh in Adverts Ticker Tape Loops Be adaa Schedule m pis ki FB 3 Upload 3 System Fn Status Upload to Players screen Please note Completed uploads may take some time to appear on each Player depending on the number and sizes of adverts uploaded internet connection speed and update frequency of locations FETP LAN Settings Number of files to upload 4 k Start Upload To Server ji The database and source advert files are not actually sent directly to each Player location The files are sent for temporary storage via the internet for Player PCs set up at locations different to the Manager PC to an FTP server for temporary storage or LAN for Player PCs connected to the same network as
46. djust the remaining loops start or end times or add another loop to ensure that no gaps exist in the schedule Click Save to save schedule changes or Cancel to abort changes Prohibited Overlapping of Schedules Only 1 instance of Live Digital TV can be displayed at any one time because your Player PC can only use the TV Tuner to get 1 signal at a time This means that you must be very careful that you do not have overlapping Schedules containing Live Digital TV or that if you do that Print This Schedule Use this function to print out the schedule for the currently selected monitor 1 Ra Select a schedule and click Print This Schedule The current schedule will be printed in a print preview window on screen E Schedule aax E amp Print D E m Q Q 150 v A vy f1 gt A cc 1 CEEE O a Date 30 Jul 2006 Page 1of1 Digital Recall Schedule My shop Monitor Location Loop Name Start Time End Time behind counter My loop momings 12 00 AM 12 59 PM behind counter My loop afternoons 1 00 PM 11 59 PM Schedule print preview This printout contains the schedule name and the loops set up to play on this monitor and the start and end time of each loop Click the Print button to send the printout to your printer Click the X in the top right corner to close the print preview window Print All Schedules oo ee S To get a printout showing all schedules entered
47. e it s a life saver or similar such as VNC will allow you to inspect what s happening on the Player PC at remote sites e Digital Recall Player will have been automatically inserted in your Player PC s Start up If you have deleted Digital Recall from the Startup then it will NOT restart It was automatically placed there when you installed DR DIGITAL RECALL MANAGER USERS MANUAL PAGE 56 OF 58 DIGIT E GN RECALL NEED HELP OR HAVE QUESTIONS CONTACT US Version Notes Important On the Home page of our website you will see a link to Version Notes next to the Download Free Software button PLEASE READ THEM They contain important information DIGITAL RECALL MANAGER USERS MANUAL PAGE 57 OF 58 DIGITAL RECALL p SOF NEED HELP OR HAVE QUESTIONS CONTACT US Warnings amp Cautions Follow the User Manuals carefully you ll save yourself hassles Ensure you consult the FAQ s before you install amp if you re installing a new version Never use your own FTP program to transfer files etc see this FAQ Ensure any formats you want to use comply with the requirements See FAQ Ensure you have installed all Codecs Search Codecs on FAQ s Se Se YS Ensure your PC complies with minimum requirements DIGITAL RECALL MANAGER USERS MANUAL PAGE 58 OF 58
48. e Adverts screen BEFORE uploading you will still need to reselect that PPT file in Adverts screen by clicking on its name in Adverts in order to allow the system to recalculate new length duration of the edited PPT If you don t you risk getting a message end of slideshow reached and it will not loop Delete Advert This function is used to completely remove an advert from the database and optionally delete its source file from the hard drive It must first be removed from any loops in which this advert exists 1 ore Select Adverts from the menu or toolbar Select the Business that the advert has been saved under All adverts for that Business will then be listed Select the advert to be deleted and click Delete Advert If this advert currently exists in a loop you will be shown a warning and must remove the advert from its loop before deleting the advert You will be prompted to confirm the deletion and then to ask if you want to remove the source file from your hard drive as well Answering Yes to delete will remove the advert entry from the database Answering Yes to Remove Source File will then also delete the source Flash QuickTime Windows Media or image file from your hard drive The source file can be recovered later from the recycle bin if required Using your own adverts Creating Flash ads etc If you are creating your own Flash ads be sure that they comply with the Specifications stip
49. ect loop is displayed click Delete Loop 4 lf this loop already exists in a schedule i e this loop has been scheduled to play on a monitor at a location you will be alerted and must first remove this loop fro the schedule before the loop can be deleted 5 You will be prompted to confirm the deletion Answer Yes to remove the loop from the database Only the loop details i e loop description and list of adverts in the loop will be deleted The actual adverts in the loop will not be deleted from the database and may still be added to other loops Preview Loop Once you have set up a loop you can preview what it will look like by clicking Preview Loop The preview screen will be displayed and the adverts set up in the loop will be shown in sequence E Preview Loop My Test Loop _ AVAILABLE FROM THE COLD DISPLAY IN THIS STORE Playing advert 2 out of 2 This Advert 6s This Loop 25s CADigitalRecallDSS Contentidaily juice swf D gt Next Advert Loop preview window 1 You can jump forward to preview the next advert by clicking Next Advert on the preview screen You can close the preview screen by clicking Close Preview lf an advert is inactive it will not be played 4 If you have added an advert to this loop but the source file cannot be found you will be alerted with a message and that advert will not be played 5 If you have scheduled live digital TV then you must have a Tuner
50. eeseueessaeesseeeseusesseeeesags 29 PEON IS USING SS aieu Ee e e EEE EE DEA EEE E EEEE EERE EE 29 Delete BUSINGSS x snavanssantsanssambuanasanisanscammumnicanSsapeameinsieanttah tcstatdlecuiativecsileadl cogletGteralatitecmtendacess 29 Se Z ONC A aeons eee O E T PA E E E A E A A S 31 WA ENG F eeyo ON a E e r E a setae 31 LOCION S cee res ete E tesa vies ennsatensennetwceucesenescsetucescssseneacaeucaseesseeeevests 33 Create New Location Period between checking for new content changes 0c00800 33 Add Mo gif com 0 i LOCA eo E ane ee eee are 33 Remove Monitors from a LOCAtION ccccccccecceeeceeceeceeeceeeeeeceeeeeecaeeeeeseeeueseeeseeseeesaesaeesaees 34 Span Image across Multiple MONItOrS ccccecccseececeeceeeeeeeeeeeeceeeeseeeeeseeessueeeseeeeseeeesseeesaes 35 CITE OCAHOMisuncsrncsanesknrsipasentsapacdnvsasasnnmenpeshAGsmpadmadimpasmadate A tondunintedetiuetuiceietes 35 Delte MO CAO oars iietnasesciomis area imtonanieim aun natalia E E ki sre E E N 35 Adverts CONTERU Formats sasieseietceccbeespenctestbenccaindacsietenancestadansvabecaneestudencvebdesewstadersssbudexewstuns 36 New Advert Adding an Advert Content to the library cc cccecccceccceceseeeeeeeeseeeeseeeseeeesaees 36 POU PAG Ci eoii tren esedasceeausdeaedsunesaudsmedeaedshsacuedsscavencsesecnsunsndeasasentsesuscpaasauostetsenssceaasousearse 37 Using the same Advert file name but just changing the content of that file
51. elf hardware with Windows OS installed as advised above for our system This saves you money and gives you the flexibility to use the hardware for other purposes if the need should arise The specifications of your hardware should be commensurate for handling the type and volume of formats you want to display So for example if you are going to be displaying heavy formats such as avi or multiple zones monitors you will want to have a PC with a higher specification CPU etc We suggest a minimum of an Intel dual core increasing to quad core where you intend having multiple monitors and or multiple zones Where you wish to have more than 1 monitor attached to a Player PC then you will need to ensure that you have a suitable video card with multiple outlets plugs for your monitors There are full instructions in the manual to Add Monitors as described in the Locations section Connectivity By Internet When you use our system if your Manager PC needs the internet to connect to the Player PC s wherever they may be in the world you do so by using an FTP which is provided FOR FREE by your Internet Service Provider in almost all cases your ISP will provide an FTP service for you as part of your package You must have full read and write permissions for all folders on your FTP Full instructions are provided in the User Manuals By LAN If your Manager PC and Player PC s connect via a LAN then you set up the shared folde
52. ention 6 Each location also checks for new adverts or a newer database on a regular basis The default checking frequency is every hour but can be reduced to a minimum of 5 minutes or increased to every 24 hours in Check for updates every x hours Note You can also force an immediate update by doing a Check For Downloads Go to Player Manual Digital Recall Player Settings 7 Click Save to save changes or Cancel to abort changes gt Add Monitors to a Location Once a location has been added to the database or additional monitors are added to an existing location use this function to add details of the new monitors to the location Each location must have at least one monitor or it will not activate Monitors can be set up in a number of ways at a location 1 Each Player PC can have a multi display adapter card installed which can drive 2 or more unique monitors from one PC each of which can play independent content Your hardware will determine how many independent monitors can be operated off a single Player PC 2 Each independent output from the PC can additionally be connected to a splitter box which allows additional monitors to be connected to that one output This results in all those monitors showing the same images and adverts and cannot be controlled independently The performance of these Player PCs and attached monitors depends greatly on the type of PC Graphics card and monitors
53. er to play AVI MPG amp WMV files Windows Media Player does not have the ability to stretch video to fill a screen This can be seen by opening an MPG or AVI file using Windows Media Player then selecting full screen You will notice that black bars appear above and below the image however the image itself does not change its aspect ratio to fill the screen completely e Werecommend setting up a zone that matches the aspect ratio of your AVI or MPEG or embedding your AVI or MPG in a flash file or Quicktime file which can be stretched e PowerPoint Files unless PowerPoint files are created in the correct aspect ratio there will be a space on the sides or below above depending on the aspect ratio in which they are created e These file formats can be made to expand but cannot be stretched in one dimension only so as to change their aspect ratio e Solution You must either match the zones aspect ratio to your file or the files aspect ratio to the These files can be made to expand but cannot be stretched in one dimension only so as to change their aspect ratio You must either match the zones aspect ratio to your file or the files aspect ratio to the Zone DIGITAL 5 e UL DIGITAL SIGNAGE SYSTEMS Digital Recall eer Co ony trada ferai Digita sino all Ne a ae _ erved Use of pens opie sub o the etd amp Con nour hensen e m aes oes acids tho ut our wr rite n permis Version 4 Build 4 0 0 49 S
54. etails see separate section on page 45 12 Upload Upload your new Content and Schedules to your Players over an Internet or LAN For details see separate section on page 48 13 System Status Allows you to check every hour whether your Players are online as well as other information For details see separate section on page 50 14 Play log This is a paid Additional Software option This proof of play report is crucial if you are charging advertisers and you want proof This allows you to create detailed reports specifying what content was scheduled for display on which monitors and locations and at what times For details see separate section on page 51 DIGITAL RECALL MANAGER USERS MANUAL PAGE 10 OF 58 parti SIDRADE SUTT ART g SO NEED HELP OR HAVE QUESTIONS CONTACT US Downloading and Installing Digital Recall Manager See Video Windows settings for Manager PC Before downloading and installing Digital Recall Manager follow these instructions to prepare your Manager PC for use 1 Ensure the free Apple QuickTime Player is installed on the Manager PC before installing Digital Recall Manager software The QuickTime component is used to preview any video clips that you include in your loops and must be installed before the Manager software is installed You can download the QuickTime Player from www apple com au quicktime download standalone html When installing QuickTime Player use the default folders
55. ew Player Update To PlayerS cccseccseccsecsseeseceeceseceseeeeceseceeeeeeceseeaeeeeeeees 54 Send New Player Update to Players Now Manual Option cccccccesceeeeeeeseeceeceeceeseeeeeeseeseneeees 54 Do you connect to your players by both LAN and FIP ccccecceecsecceceeseeceeceseeeseeceeeeseeeseusenseeess 55 Prayer PE WillPAUiCOMMa iCall NOS aE E E E E E T E 55 Version Noles IMPONA NE siers EEN EEEN NEEE ENNE 57 Warnings amp C AU O INS ssrin e a aE 58 DIGITAL RECALL MANAGER USERS MANUAL PAGE 3 OF 58 ai DIGITAL RECALL vemacsisveccsormie MANAGER USER MANUAL NEED HELP CONTACT US SUMMARY STEP BY STEP INSTALLATION PROCESS This is provided as a broad Overview Please read the User Manuals for details DIGITAL RECALL STEP BY STEP INSTALLATION PROCESS We erates Vane eee MANUAL PAGE MANUAL PAGE REF REF ON YOUR MANAGER PC Download MANAGER Software onto your desktop and then install it Contact Us for 11 assistance if required See the MANAGER video ON MANAGER PC Start Manager Also included on the MANAGER video ON MANAGER PC Set your FTP or LAN Settings as applicable or Set to use both Manager amp Player on 1 PC Also included on the MANAGER Video 7 on Player Users Manual 8 10 on Player Users manual ON THE PLAYER PC Download PLAYER Software onto the desktop and then install it See the PLAYER Video ON THE PLAYER PC Setup your Players FTP or LAN Settings or Set
56. gital Recall transfers will oy default be created from your root FTP folder This is fine for the vast majority of Users If this is not suitable for you you can set the base FTP folder for file transfers Placing any other folder name in this box will force the Digital Recall FTP folders to be created within these folders Note Must be set up the same manually on Manager and all Player PCs 5 Do NOT use your own FTP Program to transfer files etc Digital Recall Manager and Player have built in FTP communications All updates must take place using our software only and following the procedures specified If an external ftp program is used then the Players will not be updated with the correct database and or content as they don t know what s available Only use external FTP software e g filezilla to check that content has been uploaded to FTP server correctly NEVER to transfer content 6 Check the FAQ s on our website if you have problems DIGITAL RECALL MANAGER USERS MANUAL PAGE 16 OF 58 he SIGN s see NEED HELP OR HAVE QUESTIONS CONTACT US 2 Connect via a LAN using Windows XP SP3 Vista or Windows 7 SEE THE VIDEO If the Manager PC and one or more Player PCs are connected over a LAN local area network your first step is to create the Shared folder on the Manager PC so that the Player PC s can retrieve all the information updates that you send to them from the Manager PC It s easy and is exp
57. h certain specifications for their production as explained on our website at this link INCREASE THE FUNCTIONALITY OF THE FREE SOFTWARE If you want to increase the functionality of the free version you can select from the Additional Features available see our website on the tab Purchase Additional Features Additional Software Options Features Available If you d like to add functionality amp features to the free version please see our Home Page for Additional Software Options All are low cost All are a single payment No recurring fees Options such as e Multiple Zones per Monitor e Play DVD s e Span Image across multiple Monitors e Play PowerPoint Word amp Excel e Tickertape Scrolling Text Bar e Play html webpage e RSS Feeds e Remove Digital Recall advert e Play Windows Media avi wmv mpg divx e Your start up image on Player e Play Live Digital TV e Additional Locations e Video Capture amp IP camera e More options are added regularly DIGITAL RECALL MANAGER USERS MANUAL PAGE 6 OF 58 DIGITAL RECALL Serre MANAGER USER MANUAL NEED HELP CONTACT US Brief Overview 1 Your business wants to play a Playlist or Loop of content on 1 or more monitors that are attached to a Player PC We refer to each Player PC as a Location 2 You simply decide what content you want to include in each loop Using the Digital Recall Manager you simply e Set up the Locations e Create
58. he add on is purchased IE Locations x Location Name FML Brighton IGA Xpress Address Line 1 Address Line 2 Suburb f City State Postcode Contact Person Contact Phone Check for updates every hours minutes default every hour Restart Player PC daily will restart at 4am Monitors at this location Add Monitor Switch Off Switch Off pan Monitor Location Zone Layout From To 2 Zones 2 Zones 2 Zones Only the first spanned monitor if any can be scheduled Edit Location Use this function to make changes to location details e g address contact details In Digital Recall Manager select Locations from the menu or toolbar Select the location to edit and click Edit Location Make changes to any data for this location Click Save to save changes or Cancel to abort changes a ae a Delete Location Use this function to remove a location from the database 1 In Digital Recall Manager select Locations from the menu or toolbar 2 Select the location to delete and click Delete Location 3 If any existing schedules exist for monitors for this location you will be shown a warning advert and must remove schedules for monitors at this location before deleting this location 4 If no schedules exist for monitors at this location you will be prompted to confirm the deletion An
59. ic information then each business or location should be set up as a separate Business his will allow you to group the adverts according to each business and make it easier to manage the adverts e When adding new adverts you will specify which business the new advert belongs to ook In Digital Recall Manager select Business from the menu or toolbar 2 Click New Business Digital Recall Manager File Update About Digital Recall testing S Business Details Business f2 Customers Business Name F4 Screen neama Zones Contact Person F3 HTML Business IGA Xpress SS aS TE Live TV Contact Phone My Business a a The Venetian Addressinet S Adverts AddesslLine2 Suburb City g Ticker Fe Tape State Postcode Loops 7 Notes o En Schedule Fe M Do Not Create Play Log For This Business lad System Fn Status hn Play Log B Exit Business Details screen 3 Type in all business details including address and contact details 4 Click Save to save changes or Cancel to abort changes Edit Business Use this function to change existing business details In Digital Recall Manager select Business from the menu or toolbar Select the business to be edited and click Edit Business Make changes to any data for this business Click Save to save changes or Cancel to abort changes ot ge ee I
60. inesses Locations etc are listed by default You will then just select those that you want included in the report e The report can be printed as is or exported as a csv or txt which may then be used adapted by you for multiple reporting formats e ts simple to use and come4s with detailed instructions e For more detail see the link on our Home Page under Additional Software Options DIGITAL RECALL MANAGER USERS MANUAL PAGE 51 OF 58 sot SIGN T see NEED HELP OR HAVE QUESTIONS CONTACT US Adding Additional Software Options 1 When you purchase an Additional Software Option from the Home page on our website you will receive an email containing the code as well as complete instructions on how to enter the code and how to use the Additional Software Option s that you have purchased 2 Once you receive the code click on About and the Dialogue box to enter the Registration Details will open 3 Copy amp Paste the information from the email containing the codes that you receive The codes are space and case sensitive 5 The licensee name and email address must be EXACTLY the same each time you purchase a new code or set of codes The slightest difference from the email address and Licensee name that may have already been entered for a previous code that you purchased will result in the new code not being accepted You will then need to contact us to generate a code for you etc Avoid the hassle by doing it correctly
61. ings option of Digital Recall Player Successful share prompt 10 Click the Test Connection button check that Digital Recall Manager is able to connect to this temporary storage folder by clicking the Test Connection button 7 Upload To Locations X Upload No File Name File Size Status 1 CADigitalRecallDSS Data DigitalRecall mdb 704 KB Waiting to upload C This Manager connects to the Players over the Internet FTP This Manager connects to the Players over a LAN This Manager and Player are on the same computer Temporary Database and Content LAN folder on this ect Folder ae Test LAN Comesion NK ResetAll In Progress Indicators A P Please note Completed uploads may take some time to appear or internet connection speed and update frequency of ETPILAN Settings Number offilesto upload 1 pP a LI Test Connection to shared LAN folder DigitalRecallShared successful Test Connection successful message DIGITAL RECALL MANAGER USERS MANUAL PAGE 20 OF 58 sat SIGN anon NEED HELP OR HAVE QUESTIONS CONTACT US B Windows Vista Setting up a Shared Folder for a LAN connection SEE THE VIDEO If your Manager PC and one or more Player PCs are connected to the same LAN local area network select This Manager connects to the Players over a LAN Before clicking OK on this screen you must first create a new shared
62. lained step by step below for Windows XP SP3 Vista and Windows 7 T FTPA Settings BEFORE clicking Browse you C This Manager connects to the Players over the Internet FTP need to set up the Shared folder as Sa S e ETSEN E explained below BEFORE clicking OK you need to set up the Shared folder as explained in the next step LAN settings screen A Windows XP Setting up a shared folder for a LAN connection 1 Use Windows Explorer to create a new folder on your C drive called for example DigitalRecallShared in your Shared Documents directory usually found at C Documents and Settings All Users Documents Shared Documents Shared Documents l x File Edit View Favorites Tools Help w Q sak di D 19 Search ij Folders gt XxX e Fai Address C C Documents and Settings All Users Documents ial Go Folders x B My Documents My Computer on Local Disk C Shared Video CJ DigitalRecallShared I Documents and Settings O All Users Desktop J Favorites gt Shared Documents frei Shared Music E A Shared Pictures Shared Video O Start Menu 5 My User gt Program Files D WINDOWS a My Network Places T Recycle Bin Bs E Desktop Shared Music CI Shared Pictures Shared folder setup screen 2 Set the Properties of the Folder to Shared as follows DIGITAL RECALL MANAGER USERS M
63. ltiple shares and set other advanced sharing options gt he Anthony gt he LogMelnRemoteUser Password Protection People must have a user account and password for this computer to access shared folders To change this setting use the Network and Sharing Center Step 4 Set the File share to Everyone Step 5 Turn off firewall Why Unless you allow the Computers on the LAN to talk to each J a File Sharing other Firewall will stop them doing so Choose people to share with GO gr Windows Customize Settings X 4 Search Contro Pane Type a name and then click Add or click the arrow to find someone Customize settings for each type of network You can modify the firewall settings for each type of network location that you use What are network locations Home or work private network location settings V Turn on Windows Firewall Block all incoming connections including those in the list of allowed programs Name Permission Level i Notify me when Windows Firewall blocks a new program g Administrators Owner Q Turn off Windows Firewall not recommended Anthon leac AN rite 7 NN ANY Public network location settings amp Eveyone Read Write O Tum on Windows Firewall Block all incoming connections including those in the list of allowed programs Notify me when Windows Firewall blocks a new program x Turn off Windows Firewall not recommended I m having trouble sharing
64. n etc The Free version enables you to create 2 Locations Additional locations can be purchased from the Additional Software Options section on our Home Page The Span Image Across Multiple Monitors will also appear here see also page 35 For details see separate section on page 33 8 Adverts Enter the content that you want to display over here The range of formats that will display will depend on whether you have purchased any Additional Options such as Live Digital TV Play Windows Media DVD PowerPoint Excel amp Word docs etc See what s available under the Additional Software Options on our Home Page For details see separate section on page 36 9 Tickertape Bar and RSS feed DIGITAL RECALL MANAGER USERS MANUAL PAGE 9 OF 58 p SU DIGIT SIGN RECALL NEED HELP OR HAVE QUESTIONS CONTACT US These are Additional Options available from the Home Page Enter the Tickertape messages you want to display here and the RSS feeds Multiple options for speed and location of the Ticker on the screen are given in the Control Panel For details see separate section For details see separate section on page 39 10 Loops Assemble the ads that you want to display into a Loop collection of ads content that plays and repeats during the Scheduled time For details see separate section on page 40 11 Schedule Schedule the time and day of the week that you want specific loops to display on selected monitors For d
65. n nn nnn nnn nn nn nnnn nine nn tins inne EG NNN NN NNN NNN NNN NNN NNNMNNN N ENN Digital Recall Manage Digital Recall Manager E3 i Player Install file uploaded successfully to LAN folder Now see the next Sections on sending Player Updates to _ Players Digital Recall can upgrade your database This will only take a few moments and no data will be lost 3 Upgrade your database now jh This will be installed automatically when the Players next check for new content lt a Automatically Send New Player Update To Players If you check this option once the Manager PC finds a Program Update it will download it and then automatically send that program update to your Player PC s HOWEVER in order for your Players to download and install the new Program Update you must also do an Upload of the database to your Players see page 48 Digital Recall Manager den gt Player Install file uploaded successfully to FTP folder This will be installed automatically when the Players next check for new database and content Players will restart automatically after install Ensure you upload your upgraded Manager database from Upload to start the Player installations Send New Player Update to Players Now Manual Option If you have unchecked the Auto send option then you will need to click this in order to send the Player Version Updates to your Players DIGITAL RECALL MAN
66. on Use this function to remove a database from the selected location oe TS In Digital Recall Manager select Locations from the menu or toolbar Select the location to remove the monitor from and click Edit Location Monitors at this location are listed in the lower part of the location details screen Select the monitor to delete in the list and click Remove Monitor If any existing schedules exist for this monitor you will be shown a warning advert and must remove schedules for this monitor before deleting this monitor If no schedules exist for this monitor it will be removed from the list of monitors DIGITAL RECALL MANAGER USERS MANUAL PAGE 34 OF 58 DIGIT SIGN RECALL NEED HELP OR HAVE QUESTIONS CONTACT US 7 When you have finished removing monitors from this location click Save to save changes or Cancel to abort changes Span Image across Multiple Monitors e This is a paid option Please see the Additional Software Options on our Home page e lt allows you to span an image across selected monitors Only cross spanning is allowed NOT above and below spanning e Selecting a monitor will automatically select the monitors before it as well e The first monitor in the list is the image that will be soanned across the other monitors e Be sure that your monitors are the same resolution or there will be a mismatch of the image between monitors e Detailed Instructions are provided with when t
67. orce Status Check by referring to the Updater section in the Player manual e Besides confirming that there is a live connection the System Status also allows you to ensure that all Players have the same Player Program Version number installed This is esseniial e The System Status button is disabled when the Manager amp Player are on the same PC Digital Recall Manager File Update About Digital Recall testing Business Manager Database Counter 53 i Screen Player Player Zones Location Program Database Last Successful Check In Screens Version Counter Locations 2 IGA Xpress 2 4 0 0 5 53 16 Apr 2009 8 15 PM 1 day ago S FML Brighton 4 4 0 0 5 50 15 Apr 2009 8 15 PM 2 days ago FD FT Upload Ps Last Successful Status Check 17 Apr 2009 1 24 PM Refresh Status List d System 1s Status DIGITAL RECALL MANAGER USERS MANUAL PAGE 50 OF 58 p SOF sat SIGN arco NEED HELP OR HAVE QUESTIONS CONTACT US Play Log e This is a paid Additional Software option e This proof of play report is crucial if you are charging advertisers and you want a detailed account of what was played when where etc e This allows you to create detailed reports specifying what content was scheduled for display on which monitors and locations and at what times e You can specify the detail that you desire to be included in the report e Your Bus
68. owerPoint will result in them being truncated cut short Why Because their duration was set at the time that file was created 9 Flash ads swf CANNOT be changed by editing the duration field Their duration is set when they were created and they will play for the duration they were created 10 The following formats must have the duration set by you in the columns in the Loop screen or in the Advert screen otherwise it will display for the default time e JPEG BMP e HTML Web Page Player e Word and Excel e TV e DVD The original default duration is as follows e JPEG BMP 6 seconds e HTML Web Page Player indefinite e Word and Excel indefinite e TV indefinite e DVD indefinite 11 Start amp End date You can optionally enter a start and or end date for each advert directly into the list of adverts click on the Date From or Date To column then enter a new date or edit the existing date in dd mm yyyy format and then press Enter or click on another column 12 These dates will override any start and or end dates already set up for this advert 13 If an advert has a Date From that has not yet been reached or a Date To that has passed that line will be displayed in red to indicate that that advert is inactive will not be played DIGITAL RECALL MANAGER USERS MANUAL PAGE 41 OF 58 DIGIT SIGNAGE SC Ful ARE NEED HELP OR HAVE QUESTIONS CONTACT US 14 If you try delete a Date From or Date
69. r both the Manager PC and each Player PC You also need an FIP File Transfer Protocol You get this for free from your existing ISP Internet Service Provider Just ask your ISP or check in your services on the ISP for an FTP facility It is FREE What is an FTP It s just a folder that exists in your account with your ISP and the folder acts as a bridge between the Manager PC and all the Player PC s Manager uploads to the FTP and Players check the FTP and download from it You must check with your ISP that your FTP has full read and write permissions Normally it does If it does NOT you will not be able to connect successfully If it does not your ISP can give these full permissions Just ask your ISP Your ISP must also give you the FIP Server Address User name Password Be careful These are space and case sensitive so you must use them EXACTLY as provided to you f This Manager connects to the Players over the Internet FTP C This Manager connects to the Players over a LAN C This Manager and Player are on the same computer Temporary Database and Content FTP settings ETP Server address ee t Username Password p Root folder optional This area NOT for the normal user See next page for info on whether it applies to you If not leave it blank Passive Mode default Active Mode Test FTP Connection Reset All In Progress Indicators Internet settings screen
70. r on your Manager PC as explained in the User manual On Same PC If your Manager and Player are on the same PC this is also explained in the User Manuals DIGITAL RECALL MANAGER USERS MANUAL PAGE 5 OF 58 aif DIGITAL RECALL igital SIGNAGE SOFTWARE MANAGER USER MANUAL NEED HELP CONTACT US Software Features Free Features e Ability to control 2 Locations Player PC s e Option to Automatically check for amp install are included FREE program updates e Use multiple monitors per location e Use your own equipment amp your own e Free Formats Ability to use these popular internet LAN formats free swf 2 mov avif jpg e Use content from any provider bmp e Easy to set up Full instructions in Manuals Purchase Additional Features tab on Home e Easy to Use e Control up to 999 locations Additional Locations See Additional Features e Many more FREE features e Many additional features and extra locations available at low cost page e Suitable for any size monitor e Schedule in 15 minute intervals by day of the week e Simple to copy schedules from day to day between monitors and between locations e Simultaneous update of Locations 1 amp 2 Subject to hardware suitability 3 swf files must be created according to the specs shown on our website Also see FAQ s 4 Some avi files may not play Please see FAQ s on our website Search avi 5 Formats used may need to comply wit
71. sion of Digital Recall Manager will be installed automatically after these downloads are completed Tie wi vatal Oe Recall Manager version 4 Bud 4 0 0 2 Download Progress MERRE 18 complete scams LER EA continuing ae Digital Recall Player Installation File Click Next to continue or Cancel to ext Setup The Digital Recall Player installation file will be uploaded to your FTP LAN folder for automated distribution to Player PCs after this new version of Digital Recall Manager is installed Digital Recall Manager Copyrgit Dygta fecal Puy Lot XX close Download Progress Downloading Digital Recall Manager update 18 00MB tup Daptal Recall Mamager vervon 4 AEE Select Destination Location DIOTAL Where Poit Digtai Recall Manager version 4 be rutaled T This IS correct Click OK Digital SOSH ROE ororen Digital Recall Manage 4 inona in ai a caret Tre grama lea a abramar nh ae Digital Recall Database is out of date Program version 4 0 0 2 database version 4 0 0 1 To continue chck Net f you woud lice to select a different fobder chok Browse naad lt Click OK to see if it can be automatically upgraded no data will be lost Brase k Frish to ext Setup I Start Digtal Racal Manager now oo Digital Recall A least 379 ME of hea dak space b requred Manager Back ETAR Cancel Copyryre Ogrei Recah Puy Lid LAnnE EEE PEED EEE E EEE E EHH nnn nnn nnn inns tenn nnn n nnn n nnn nn nnn nnn n nani nnn nn
72. swer Yes to remove the location and its monitors from the database DIGITAL RECALL MANAGER USERS MANUAL PAGE 35 OF 58 std SIGN ar tc NEED HELP OR HAVE QUESTIONS CONTACT US Adverts Content Formats New Advert Adding an Advert Content to the library This function is used when a new advert source file e g swf mov avi jog etc has been created by or for you and must then be added to the Digital Recall database so it can be added to a loop and uploaded to the Player PCs There is no limit to the number of adverts that can be created Digital Recall Manager File Update About Use is subject to the Terms amp Conditions on our website Unregistered May not be re sold or otherwise distributed without our written agi Business Business my Business 7 Advert Description Double click lumn heading t rt Ce ou CK a column ading to Soi Reference No Advert Description C Advert Filename ai Locations amp Browse Daily Juice DigitalRecall Advert Format Powerpoint ppt pobo Word doc docs C Excel ads xlsx Loops Start dd mmiyyyy Finish dd mmiyyyy Preview E schedule Upload System Status Mark for upload T Adverts Screen also showing Formats available on FREE version See FAQ s re avi format limitations in free version Advert Format Additional Format Options f Flash animation swf C Windows Media avi C Quicktime movie mov Im
73. t the Section called Screen Zones What does each button do Consult the Quick tour of the Management Interface that we have provided above Digital Recall Manager File Update About TE z Licensed for use only by the original named licensee and only on one Manager PC Digital Recall testing Use is subject to the Terms amp Conditions on our website May not be re sold or otherwise distributed without our written agreement ea Play Log Fa B Exit Digital Recall Manager main screen DIGITAL RECALL MANAGER USERS MANUAL PAGE 13 OF 58 ai DIGI tht sortwaee NEED HELP FTP LAN Settings In this section you will tell Digital Recall Manager h the Player PCs OR HAVE QUESTIONS CONTACT US ow it will be transferring new content and loops to e The Manager and Player PCs never actually connect directly to each other unless they are both on the same PC Instead a temporary storage folder is set up either on an FTP server if Manager and Players are connected over the internet or on your LAN local area network if Manager and Players are at the same location e This temporary storage folder acts as an intermediary storing new content and data from the Manager that Players can then download from periodically e This setup process is not difficult and usually only needs to be done once on the Manager and then once on each Player PC To set up how your content and loops
74. tart e The Player Program is about 20MB That may mean that it will take some time to download from your FTP to your Player PC That in turn may result in the download still being in process when you expect your Player PC to restart Wait about 20 minutes or longer depending on the speed of your connection to give your Player PC time to download the new version Once it has done so then it will restart e twill run through a process of upgrading the database and compacting the database do not interrupt tt e You will see the new version number in splash start up screen DIGITAL 137 AUL Upgrade Database Updating Database Layout 0 Updating database 84 e After it downloads the new version the Player program will restart not the PC just the Player with the new database that you have uploaded and it has downloaded e lf you have purchased the options that allow the playing of PowerPoint Excel Word etc then if you have ads in those formats it may take a few minutes before those applications DIGITAL RECALL MANAGER USERS MANUAL PAGE 55 OF 58 p SOF sat SIGN arco NEED HELP OR HAVE QUESTIONS CONTACT US finish opening or the TV tuner tunes in in your Player PC Once that has happened the content in those formats will commence playing e After updates are complete we always suggest that you do a physical check that everything has gone as expected Using LogMeln Google this free remote control softwar
75. tretch mages to Fit Screen Stretch F aren mageso Ftsaren to Fit Screen K close When you purchase the Zones Split screen Option either on its own or where it is included in a Pack See the Home Page of our website under Additional Software Options you will be allowed to create multiple zones on a single screen see below and specify Stretch or Don t stretch in each zone The checkbox will disappear from the About image With the Zones Add on you will also specify whether you want a specific zone to Stretch Images to Fit or Don t stretch images to fit You will receive detailed Instructions on how to use this feature when you purchase It s simple DIGITAL RECALL MANAGER USERS MANUAL PAGE 31 OF 58 iace sortwase NEED HELP OR HAVE QUESTIONS CONTACT US Digital Recall Manager File Update About Digital Recall testing g Screen Zone Layouts Business Screen Zone Layouts Button blanked out Zone Layout Name j2 Zones k i 3 Zones in free version 4 Zones Default Zone Layout No of Zones in this Layout 2 Locations Adverts Ticker Tape aa loa ag Default Zone 1 New Zone 2 Don t Stretch Images to Fit Stretch Images to Fit Loops Rename Zone g Delete Zone Don t Stretch Images to Fit Zone New Zone Pal Schedule Upload ales a SSs_ Drag a screen zone with the mouse to reposition
76. ts In This Loop Add Adverts Remove Advert Ticker lt None gt M Bos Advert Cescrintion Busness Message h z k Cumulative Date From Date To My Test Loop 2 p Type Duration ddimmiyyy dd nimiyyy Venetian 2 To change Date From or Date To for any advert click Edit Loop then click on the date to edit and type new date eeta format No sens s means sta the Ten Op o A tle meos ia PR A een E from this list E R see Search Print All amp Brintaltuoops Delete Adverts from a Loop Use this function to remove an advert from a loop The advert is not deleted from the database just from this loop 1 Select Loops from the menu or toolbar 2 Select the desired loop name from the list of existing loops on the left hand side of the screen 3 When the correct loop is displayed click Edit Loop 4 Select the advert to delete from the list of adverts displayed for this loop Click Remove Advert The selected advert is removed from the loop 6 Click Save to save changes or Cancel to abort changes 2 DIGITAL RECALL MANAGER USERS MANUAL PAGE 42 OF 58 DIGITE IGN A 0 Fit ARE NEED HELP OR HAVE QUESTIONS CONTACT US Delete a Loop Use this function to remove a loop from the database 1 Select Loops from the menu or toolbar 2 Select the desired loop name from the list of existing loops on the left hand side of the screen 3 When the corr
77. ulated on the website DIGITAL RECALL MANAGER USERS MANUAL PAGE 38 OF 58 std SIGN s see NEED HELP OR HAVE QUESTIONS CONTACT US Ticker Tape and RSS Feeds e This is a paid Additional Software Option and is not available on the Free version e Display Tickertapbe messages amp RSS Feeds in the loops that you create e Control the speed color and size of the font background color and the location of the ticker bar It can be located at the top or bottom of the content being displayed and you may specify whether the ticker bar should sit on top of or under the content e Please see the Home Page of our website and click on both of these options shown separately for additional information AVAILABLE FROM THE COLD DISPLAY IN THIS STORE elations Captain Freed From Pirates Returns To Verm DIGITAL RECALL MANAGER USERS MANUAL PAGE 39 OF 58 Dit TAL SIGH A SOFTWARE NEED HELP OR HAVE QUESTIONS CONTACT US Loops Create a New Loop This function is used when creating a new list loop of adverts to be played on a specified monitor at a specific location during specified hours of the day Adverts in the database are added to a loop and can also be ordered in different sequences A maximum of 8 loops per day can be created ook Select Loops from the menu or toolbar Existing loops are displayed in a list on the left hand side of the screen To create a new loop click New Type in a
78. ur adverts loops and schedules and transmit this information as well as new content to the Player PCs This is usually a different PC to the Player PC but may also be the same PC 3 Once the file has downloaded select Run to begin the installation DIGITAL RECALL MANAGER USERS MANUAL PAGE 11 OF 58 ne GN ar tc NEED HELP OR HAVE QUESTIONS CONTACT US Download complete m X Je 1o Download Complete _recall_manager_setup exe from www digitalrecall com au Downloaded 21 4MB in 2 min 22 sec Download to C digital_recall_manager_setup exe Transfer rate 154KB Sec _ Close this dialog box when download completes Run Installation prompt gt Accept all the defaults when the Digital Recall Manager installation starts 5 Digital Recall Manager and Player both require a folder called C DigitalRecallDSS This folder is created automatically when the programs are installed and must not be moved or renamed This folder is used to store Digital Recall content database and settings on both the Manager and Player 6 After installation is completed you will see a Digital Recall Manager shortcut that has been added to the Windows desktop Download and install all Codec s If you don t install the Codec s that your ads need they will not play Go to the FAQ s on our website and enter Codec in the search field or Google Codec for Vista or Codec for XP etc Accessing your Player
79. uration Right click loop for options Double click the Yr No Preview Monitor Copy to Other Monitors Print Current Print All Schedule screen im IGA Xpress 12 00 004M 11 59 59PM 24hrs Add New Loop to This Day s Schedule Remove This Loop From Schedule IGA Xpress 12 00 004M 11 59 59PM 24hrs 4 IGA Xpress Remove All Loops from All Days W 42 00 004M 11 59 59PM 24hrs Copy Today s Schedule to Other Day s b Auto Fill This Day s Schedule IGA Xpress 12 00 00 4M 11 59 59PM 24hrs IGA Xpress 12 00 004M 11 59 59PM 24hrs Select a Loop or double click Right click on Loop for dialogue box DIGITAL RECALL MANAGER USERS MANUAL PAGE 45 OF 58 DIGIT SIGN RECALL NEED HELP OR HAVE QUESTIONS CONTACT US Unscheduled Time Black screen iss Schedule Loops X Location FML Brighton Monitor at Location 11 Main Zone Layout Used for this Monitor 4 Zones Zone to Schedule 1 scheduled loop in zone Zone 3 for Tuesday Zone 1 Zone 3 Current Loop Name Scheduled StarvEnd Zone 2 Zone 4 Scheduled Duration a EE E g arge aRU g a a a a a a eanl advert M 1200 004M 11 59 59PM 24hrs Dean advert T 42 00 004M 6 04 59PM 18hrs Smin Dean1 advert W 42 00 004M 3 59 59PM 16hrs Deani advert 12 00 004M 11 59 59PM 24hrs j Deani advert 12 00
80. ut Licens Digital Recall testing a i Schedule Loops a Business B Location STINET Tit i E Screen Monitor at Location p Main Zone Layout Used for this Monitor 2 Zones F3 Zones Zone to Schedule 2 scheduled loops in zone Default Zone 1 for Monday E Locations Current Loop Name Default Zone 1 New Zone 2 s Scheduled Start End Adverts F5 Scheduled Duration 3 Ticker Fe Tape ve 2 3 l iS a T g nO E 2 O O 4 amp amp F aese S UME PowerPoint Others 1 IGA Xpress 2 Loops M 12 00 00AM 9 54 59AM 9hrs SSmin 9 55 00AM 11 59 59PM 14hrs Smin ia PowerPoint Others 1 IGA Xpress T 12 00 00AM 9 54 59AM 9hrs SSmin 9 55 00AM 11 59 59PM 14hrs Smin EH Schedule _ PowerPoint Others 1 IGA Xpress NE A 12 00 00AM 9 54 59AM 9hrs 55min 9 55 00AM 11 59 59PM 14hrs Smin PowerPoint Others 1 IGA Xpress Fs Upload T 12 00 00AM 9 54 59AM Shrs 55min 9 55 00AM 11 59 S9PM 14hrs Smin PowerPoint Others 1 IGA Xpress lad System F 12 00 00AM 9 54 59AM Shrs 55min 9 55 00AM 11 59 59PM 14hrs Smin Fn Status 7 PowerPoint Others 1 IGA Xpress S 12 00 00AM 9 54 59AM 9hrs 55min 9 55 00AM 11 59 59PM 14hrs Smin PowerPoint Others 1 IGA Xpress 12 00 00AM 9 54 59AM 9hrs 55min 9 55 00AM 11 59 59PM 14hrs Smin Drag a scheduled loop with the mouse to change start time or scheduled day or drag scheduled loop edges to change loop d
81. ve Date From Date To F a PowerPoint amp Others 1 p Type Duration ddimmiyyyy ddimmMmA s EJ Lia Pe one ag 1 1 The Venetian JPEGBW 0 0 6lts T ape ingle simple adve p cold 2 2 The Venetian JPEGIBYP 0 0 6 up Venetian 2 3 3 The Venetian JPEG BMP 0 0 6 im Loops 4 4 The Venetian JPEG BNIP 0 0 6 7 5 5 The Venetian JPEGIMIP 0 0 6 Down E 6 6 The Venetian JPEG MP 0 0 6 E schedule 7 7 The Venetian JPEGEAIP 0 0 6 Fe 8 8 The Venetian JPEG BMP 0 0 6 4 9 9 The Venetian JPEG IBNP 0 0 6 gt Upload 10 10 The Venetian JPEG BM 0 0 6 11 11 0 0 6 4949 n R lad System 4 Fn Status To change Date From or Date To for any advert click Edit Loop then click on the date to edit and type new date in dd mmiyyyy a format No dates means start advert immediately and play continuously When deleting a Date From or Date To from this list and the dates are not removed from this list delete the dates for this advert in the Advert screen Advert override duration for this e lay Log loop only only for JPEG BMP HTML Word Excel DVD TV Use override duration of 0 to restore original duration 12 B Exit Changing the duration of an advert content Duration of ads displayed Read the area in the red rectangle above carefully Only certain formats can have the duration changed by first clicking Edit then double clicking on the hour minute or second column 8 NOTE Changing the duration of some formats such as mpg P
82. which you have opened see picture below and you need to be able to do so Here s how you do it on Windows 7 BEFORE clicking Browse you need to set up the Shared folder as explained below C This Manager and Player are on the same computer Temporary Database and Content LAN folder oprthis PC Fo i ea BEFORE clicking OK you need to set up the Shared folder as explained in the next step LAN settings screen See Screenshots on the next page DIGITAL RECALL MANAGER USERS MANUAL PAGE 24 OF 58 DIGI L SIGNAGE SOFTWARE NEED HELP OR HAVE QUESTIONS CONTACT US S WINDOWS 7 SETTING UP A SHARED FOLDER SCREENSHOTS Step 1 Right Clock on the Windows Start icon and then click Open Step 2 Right click on the Public folder and create a new Step 3 Right click on DigitalRecallShared and folder called DigitalRecallShared Figure select Properties Now Click the Share button Tab and Share DigitalRecallShared Properties select LAN Database and Content Folder This folder must be permanently available haina di GradeXpert Database Network File and Folder Sharing gt Intel b DigitalRecallShared Shared Browse For Folder gt J NVIDIA gt m PerfLogs Network Path n WANTHONY PC DigitalRecall Shared gt di PFiles gt di Program Files gt di Program Files x86 ini Advanced Sharing di training P m User Set custom pemissions create mu
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