Install the manual
Contents
1. Minimum Requirement ERGE a0 GHZ Memory 1024 ME IF your system does not meet minimun system requirements then SkyGi4 might not work properly Yes No 21 step 3 The window of Select Setup Language will show up administrator can select a preferred language by scrolling down the selection bar as the figure below and then click OK to continue next step Select Setup Language X Select the language to use during the Installation Lancel Step 4 The window of Welcome to SkyGW4 Setup Wizard pops out Read the on screen instructions and click Next to continue next step as the figure below W Setup SkyGW4 Welcome to the SkyGW4 Setup Wizard This will install Sky 4 on your computer It i recommended that you close all other applications before continuing Click Mest to continue or Cancel to exit Setup o 22 step 5 The window of License Agreement pops out After reading content of the agreement carefully please check the box of I accept the agreement And then click Next to continue next step A1 License Agreement Please read the following important information before continuing Pleage read the following License Agreement rou must accept the terms of this agreement before continuing with the installation Skyh Wea Basic End User License Agreement This Product ts protected by copyright and other intellectual property laws and treatie2. 13 11 Next window will guide user to call ordinary phones with Skype SkypeOut and click Finish S Skype Getting Started 6 Buy Skype Credit to call landlines and mobile phones Previous ee 12 Next Skype main window will pop up and user can start to enjoy Skype S Skype 00000ctest Fil View Contacts Tools Call Help z x 9 o fe E gt Add Contact Search Call Phones Conference Chat Gr Test No new events GG My Account E Contacts f Dial a History E DK Skype Test Pall e gp 4 25 PM GMT 4 Enter Skype Name or United States phone number vith 0 4 032 585 Users Online 14 4 SkyGW 404 Hardware Setup This section shows how to connect SkyGW 404 to SkyGW 404 server PC and PBX 4 1 SkyGW 404 Hardware Description SkyGW 404 rear panel 1 Power LED Red LED is light when power is on Stack Switch SkyGW4 can stack with another SkyGW4 to add more Skype channels through appropriate dip switch setting Reset Hardware reset 5V DC Power socket to connect external DC power adapter 5V SAmp USB Port B type USB connector to connect to PC USB port Line1 to Line 4 4 FXO ports to connect to landlines Phone to Phone 4 4 FXS ports to connect PBX trunk ports N N Eh E SS SkyGW4 front panel TM eeh GE gt P n m l m Pi P2 P3 P4 Li L2 L3 L4 D ELES PE w CECR m SkyGW 404 1 P1 to P4 LEDs Stand for status of Phon
3. SkyGW 404 SkyGW 404 Quick Operation Manual V1 0 Table of Contents BEN Lotte leede 3 tt Package Comente iixiceiesrevicdneyivindedyditedosraviednayewdududeeieededueviedudycagudede 4 1 2 PRODUCE Speciicalo M NEE 4 fC Wa RE E 4 1 4 Minimum System Requirements nnnennnnenenennnsnnenrrenerersrrrerrrsrrren 5 2 SkyGW 404 Application and Installation Procedure Diagram 0008 6 2A KV GVV AO4 ele ee BEE 6 22 BETO delen EE 7 2 3 SkyGW 404 Installation Procedure Diagramm 7 g INStall SKY DE SOUW EE 8 4 SkyGW 404 Hardware Setup cccccssscccseecceesecceeseceeeeeceeeesseeeessaeeeeas 15 4 1 SkyGW 404 Hardware Description ccccecceceeeeseeeeeeeeeseeeeeaees 15 4 2 Connect GkvGW A04Ioaeenverbt 16 4 3 Connect SkyGW 404 obs 19 Sa llnstal SKY GVW e TEE 20 5 1 SkyGW4 Software Installaion 20 1 Introduction Nowadays Skype has been a popular IM for voice chat application and has been a big community worldwide However Skype scares enterprises for its strict security In order to prevent employee sending out confidential information easily many companies prohibit Skype usage in office With the increasing Skype user base and possible huge phone bill reduction many companies would like to have skype applications but still worry about security issues SkyGW 404 a four port Skype gateway product can help enterprise solve the dilemma After connecting SkyGW 404 with company s existi
4. PLEASE READ CAREFULLY Before reading the articles below please note the Following preliminary terms which use some of the definitions specified in Article 1 below No Emergency Calls by entering into this Agreement You acknowledge and agree that the Skype Software does not and does not intend to support or carry emergency calls Please also see article 7 below Entering into this Agreement This End User License Agreement constitutes a valid and binding agreement between Skype Software D ar and You as a user For the use of the Skype Software You must enter into this Agreement by clicking op the ACCEPT button in order to instal and use the Skype Software You hereby agree and ll zk ik Ess sles glass EE zk Ei Ae ere Eak Ada L ll Aen 1 ee SP Clown Cee eee uk Head this license agreement in English Gil Close lf user chooses Options button in the previous step an Options window will pop up and user can choose preferred installation folder by Browse User can choose to check boxes for Create a desktop icon Launch Skype after installation or Start Skype when the computer starts Then click Install If user doesn t click Options for configuration the default setting will enable these three settings vi Skype Install a Options Select where Skype should be installed D Program Files5kyoe Phone Browse Atleast 24 6 MB of Free disk space is required Create a desktop icon Launch Skype after ins
5. gt Windows Media Player CT E p Control Panel e Windows Messenger Sy Set Program Access and Defaults Files and Settings Transfer FP wizard Gia Administrative Tools S m Notepad ey Printers and Faxes All Programs E Control Panel oj x File Edit View Favorites Tools Help CD zack gt s bi RK l Search Ki Folders Hae va Control Panel A E Accessibility Odd Hardware Add or Administrative Automatic Date and Time i Switch to Category View Options Remo Tools Updates ae amp 6 SH a Display Folder Options Fonts Game Intel R GMA Internet windows Update Controllers Driver Options GI Help and Support l Sei d ei A fh ep ez Keyboard Mouse Network Network Setup Phone and Portable Media Connections Wizard Modem Devices a amp q Power Options Printers and Regional and Scanners and Scheduled Security Faxes Language Cameras Tasks Center gt e D 82 Sound May Sounds and Speech west Taskbar and User Accounts Audio Devices Start Menu lt Windows Wireless Firewall Network Set See information about your computer system and change settings For hardware performance and ab SC 17 System Properties om tT xl Advanced Automatic Updates Remote General l Computer Name Hardware Device Manager The Device Manager lists all the hardware devices installed on Your computer Use the Device Manage
6. X PSNT line hunting and number 9 for SkyGW 404 VoIP line hunting Sue E E E E E E bn Walt EL 4 PSTN Central Office 19 5 Install SkyGW4 Software This section guides user how to install SkyGW4 software into a server PC 5 1 SkyGW4 Software Installation Before installing SkyGW4 software please verify the following items 1 Please make sure Skype 2 5 3 0 above 3 0 0 216 or 3 1 is installed 2 Please make sure 4 registered Skype accounts including one cooperate account are registered 3 Please make sure SkyGW 404 is connected with SkyGW 404 server PC To install SkyGW4 software step1 Insert the Installation CD into the CD ROM drive of the computer SkyGW4 installation screen will pop out Click Install to start to install SkyGW4 software 20 Step2 There comes a window to recommend administrator to close all other applications before continuing to install SkyGW4 as below BER It is recommended that you close all other applications before continuing Click Nest to continue or Cancel to exit Setup e After clicking Next button if SkyGW4 server PC can t meet minimum system requirements a warning message will pop out User can choose to continue installation or not aw Setup SkyGW4 Ilol x bi Installing Please wait while Setup installs DkuawWA on your computer Finishing installation Current System Information ZPU 2 68 GHZ Memory 1024 MB
7. again in the future Then click OK 21 Skype Another program wants to use Skype e Another program wants to use Skype ce Another program is trying to access Skype This can be a potential security risk Wat would you like bo do ei Mame Gudd exe Publisher Allow this program to use Skype Ce Allow this program to use Skype but ask again in the Future Do not allow this program to use Skype what does this mean Notice Please do not select the option of Do not allow this program to use Skype If this option has been chosen and user still wants to use SkyGW4 please refer to Skype Privacy Setting for solution Step 12 After finishing SkyGW4 setup successfully Sub Skype Accounts setting window will pop out Administrator could set 1 to 3 Skype Accounts according to own demand SkyGW4 Skype Account x smena E Skype 1 Skype Mame VOD 2kakakkakkak Password Skype 2 Skype Mame volp 3333 Password UES Skype 3 Password TEETE Apply Cancel 28 Enter Skype name and password and select Apply Administrator could see the exact Skype icon numbers at the right corner bottom of Windows desktop as the figure below 29
8. call Just press key through phone keypad to switch to a preseiting SkypeOut or PSTN call Just remember extension number for contact Need to find your colleague All you need to remember now is his her extension number Ex Dial extension 168 no matter he she is in office or not If the connection is bad or no answer then press a single key Cheese Button to dial his her preset alternative connections Home remote office SkypeOut etc without dialing or memorizing lengthy phone numbers Easy of use and user friendly interface Support CDR Call Detail Record for view and back up Support public and private contacts phonebook Allow every user to export personal Skype contacts into SkyGW4 private phonebook via web interface IE Internet Explorer Automatically check SkypeOut credit and send notification via SMS for MIS Advanced operation administration messages like HW SW error skype SkypeOut status amp call connection status 1 4 Minimum System Requirements One Computer running at 3 2 GHz or quicker 1024 MB RAM with a USB port and a CD ROM drive Microsoft Windows XP Service Pack 2 100MB Free Hard Disk Space at least Skype Version 2 5 3 0 above 3 0 0 216 or 3 1 128 kbps Internet connection ADSL Cable Modem Four available PSTN channels in PBX 2 SkyGW 404 Application and Installation Procedure Diagram This section will guide user how to use SkyGW 404 and illustrate ins
9. cessary modifications If not click Install to start the installation A Setup SkyGW4 F Joj x Ready to Install Setup is now ready to begin installing Dkul wA on your computer Click Install to continue with the installation or click Back if you want to review or change any settings Destination location D Program Files Skya ye Start Menu folder S kyla wd Additional tasks Additional cons Create a desktop icon an z Back Cancel Step 10 After finishing installation of SkyGW4 the window of Completing the SkyGW4 Setup Wizard will pop out and user can choose to check the Launch Check Tomcat and Launch SkyGW4 boxes Click Finish to finish the setup as the figure below 26 A Setup SkyGW4 _ Of x Completing the SkyG 4 Setup Wizard Setup has finished installing SkyGy 4 on your computer The application may be launched by selecting the installed icons Click Finish to eut Setup h Launch Check T omeat M Launch SkyGwa Notice After completing the installation of SkyGW4 software please do not stop two DOS programs Tomcat amp Start SkyGW4 Web Server These two programs are used for Web server management Step 11 If administrator attempts to launch SkyGW4 in previous step Skype will invoke one warning window Another program wants to use Skype Select Allow this program to use Skype or Allow this program to use Skype but ask
10. e to Phone A For example P1 LED represents Phone 2 L1 to L4 LEDs Stand for status of Line1 to Line 4 For example L1 LED represents Line1 Note 1 PBX Private Branch Exchange 2 PSTN Public Switched Telephone Network 3 FXS Foreign Exchange Station which can connect with regular phone electrograph or PBX PSTN card 15 4 FXO Foreign Exchange Office which can connect with landline or PBX extension card 4 2 Connect SkyGW 404 to a server PC 1 Connect the 5V 3A power adapter to 5V DC power socket The power LED indicator is always on after plugging in power adapter 2 Connect SkyGW 404 to a server PC with the supplied USB Cable 3 After SkyGW 404 is connected to the computer the Found New Hardware window will show up in the right down corner of Windows desktop as below figure i Found Mew Hardware x USEAudiog vi o DS s s3em i Found New Hardware x USB Audio Device o 0 GB 5 33pm i Found New Hardware x Your new hardware is installed and ready to use 4 If SkyGW 404 connects with the server PC successfully user will find 4 USB audio devices USBAudio00 USBAudio03 in Windows Device Manager Go to Start menu from the left bottom corner of Windows desktop gt Control Panel System System Properties Hardware Device Manager and then click Sound video and game controllers to check USB audio device 16
11. e a folder from the list User can choose not to create a Start Menu folder by check the box of Don t create a Start Menu folder and click Next when the setting is done 24 4 Setup SkyGw4 q Wie x Select Start Menu Folder Where should Setup place the program s shortcuts Setup will create the program s shortcuts in the following Start Menu folder To continue click Nest IF you would like to select a different folder click Browse Eau Browse Don t create a Start Menu folder z Back Cancel Step 8 In the next window of Select Additional Tasks there are options for Create a desktop icon or Create a Quick Launch icon Check the appropriate box as desired After SkyGW4 AP is launched the desktop icons will appear on the computer desktop and the quick launch icon will appear in the left bottom corner of the Windows screen Click Next to continue Setup SkyGw4 Ioj x Select Additional Tasks Which additional tasks should be performed Select the additional tasks you would like Setup to perform while netalling Skyo ye then click Ne Additional icons iW Create a desktop icon Create a Quick Launch icon Back Cancel Step 9 The next window contains the related installation information and allows the 25 user to select to start the installation Carefully examine the configurations lf configurations need to be changed click Back to make ne
12. er friendly SkyGW 404 product 1 1 Package Contents h E E E E One SkyGW 404 device One type B USB cable Male A Male B Four telephone cables RJ 11 One installation CD One DC power adapter 5V 3Amp 2 Product Specification One USB port Type B receptacle connector to connect to PC USB port Dip switch for devices cascading up to 16 FXS amp FXO ports One reset button to reset SkyGW 404 hardware and firmware 4 FXS ports for connecting to PBX s CO ports 4 FXO ports for CO Skype V 2 5 3 0 3 0 0 216 above and 3 1 compatible LED On Off blinking per FXO amp FXS port connection amp status Power DC 5V power adapter with maximum 3Amp current rating 1 3 Main Features Connect Skype through office extension phones no need of microphones Speakers and everyone s PC Support maximum 4 independent Skype calls concurrently 4 FXS ports for Skype application and 4 FXO for landline when the corresponding FXS port is not busy Support devices cascading up to 16 FXS FXO ports in one PC Support international busy tones Only need an unique corporate Skype account for contacts Make both Skype and PSTN calls with existing office extension phones Support Speed Dial up to 20 digits or SkypeOut calls directly through the office extension phone keypad dialing Receive a PSTN or Skype call in the way as user does with office extension phones Cheese Button Dialing If Skype quality is not good or contact doesn t answer your
13. flow diagram SkyGW 404 Installation Flow Diagram configure PE trunk numbers for PSTN amp Skype f Install skyGwa Software Configure Skype Option Verity skyGwe Verify the PBX SAW Function setting e HAN Connect okyloyy 404 with PBA amp ku 400 Server PC 3 Install Skype Software Before installing SkyGW 404 hardware or software user should install Skype software on SkyGW 404 server PC first If user already has Skype V2 5 3 0 above 3 0 0 216 or 3 1 installed user can skip this section and move to chapter 5 SkyGW 404 Hardware Setup in this manual If not please download Skype V3 1 from www Skype com Skype might change API for the new release we can t guarantee our current SkyGW 404 AP can work with the new update seamlessly Before getting updated SkyGW4 software we recommend you not to upgrade Skype version to prevent possible troubles To install Skype software 1 Get Skype v3 1 from Skype web site Hitp Awww skype com Run Skype Setup program 2 There appears a Skype welcome window as below Follow blue circles 1 3 to select a language by scrolling the bar accept Skype End User License Agreement and click Install FT Skype Install cd Iw Yes I have read and accept the Skype End User License 4greement and the Skype Privacy Statement Options a Install Cancel Skype Install l 3 ay License Agreement pkype End User License Agreement IMPORTANT
14. ing Started window comes up Press Start button to get a simple guide for setting up Skype Wry WW 1 TD Getting Started is a simple quide for setting up Skype You can test your sound settings find and add your friends and give them a call To continue click Start Do not show this guide at startup Start 8 The next window will help user to check your sound settings by making a Skype test call Click Next S Skype Getting Started Cal Skype Test Ifyou have problems with sound settings Click here to get help setting u H your equipment Previous ee pot FT Next CH 12 9 The next window will guide user to add friends to user s Skype contact list Click Next S Skype Getting Started Si act Search Conference Enter the Skype Nan dd a Contact Non o e Contacts rei Dial 2 Histor i e Add a Contact Q A a Ki Add P IF you can t Find your Friend s Skype Mame use Skype search to Find them Q Previous o next CD 10 Then user can try to call friends Click Next tS Skype Getting Started d e LR Type Skype Name or number c Contacts Dial Histor anaiakin ER Y Peter United Kingdom GB SS Gei e Online Call Peeter V You can see if your Friend is available by the online status icon next to their name in Contacts 4 green check means that your Friend is online Previous Em Next gt
15. ng PBX employees can make receive Skype calls through user s extension In addition to 4 FXS ports support for Skype there are 4 FXO ports in SkyGW 404 for you to have the PSTN line when the corresponding port is not occupied by a Skype call Employees don t need to install Skype in personal PC to increase MIS s burdens and security concerns Through Skype s click to call function 0800 customer service call can be replaced by a free Skype call Enterprise can benefit cheaper communication fee and even better communication platform for B2B through the new office telephone platform Furthermore SkyGW 404 provides a very simple way to contact colleagues Usually you can call colleague s office extension number first and then call his her mobile number if he she is not in office With SkyGW 404 Cheese button function you call colleague s extension number with prefix gt key and press key all the way until you find him You don t need to memorize any phone numbers User preset a contact table with contacts reachable phone numbers There are two kinds of contact tables namely Public and Private Contact Table Employees can maintain own Private contact table through web style updates without MIS s help In addition SkyGW 404 has flexible Skype call management and statistics MIS can manage SkyGW 404 remotely SkyGW 404 also sends out immediate SMS alert to MIS if any failure happens Thanks for choosing this innovative and us
16. r to change the properties of any device Device Manager Driver Signing lets pou make sure that mstalled drivers are compatible with Windows Windows Update lets you set up how Windows connects to Windows Update for drivers Driver Signing Windows Update Hardware Protiles Hardware profiles provide a way for you to set up and store different hardware configurations Hardware Profiles DI 4 Device Manager File Action View Help 9 H Floppy disk drives E ia Human Interface Devices HE IDE ATAJATAFI controllers 9 Keyboards i 1 Mice and other pointing devices e Monitors cee Network adapters 2 NW Ports COM amp LPT EJ Processors B Sound video and game controllers ADD Audio Codecs Legacy Audio Drivers Legacy Video Capture Devices Media Control Devices SoundM As Integrated Digital HD Audio LED USB Audio Device USB Audio Device USB Audio Device USB Audio Device 3 Video Codecs 18 4 3 Connect SkyGW 404 to PBX LA LA L Li Line L Phone 1 Connect SkyGW 404 Phone 1 port to PBX s trunk port 1 Phone 2 port to PBX s trunk port 2 Phone 3 port to PBX s trunk port 3 and Phone 4 port to PBX s trunk port 4 2 Connect Line1 port Line 4 port of SkyGW4 to landlines This can be an option and user can decide whether SkyGW 404 supports PSTN function or not 3 Assign a hunting group number for these PBX trunk ports Example Set number 0 for PB
17. s and it being made available solely for use Du you in accordance with the following License Agreement terms and conditions Any use reproduction or redistribution of the included Software that is notin accordance with the License Agreement is expressly prohibited and may result in Civil and criminal penalties THE VENDOR AND ITS SUPPLIERS SRE WILLING TO LICENSE THIS PRODUCT TO YOU ONLY ON THE CONDITION THAT YOU ACCEPT ALL OF K Ge accept the agreement donot accept the agreement z Back Cancel Notice User can click Back to go back to the previous step anytime during the installation 23 Step 6 In the next window of Select Destination Location designate a folder for the installation If this is not a preferred folder for administrator click Browse and choose a folder from the list After deciding which folder for the installation user can click Next to continue MEE Select Destination Location Where should SkyG 4 be installed G Setup wll imstall SkyaV4 into the following folder To continue click Nest IF pou would like to select a different folder click Browse D Program Files Skygd Browse At least 73 0 MB of free disk space is required z Back Cancel step 7 In the next window of Select Start Menu Folder choose a preferred folder for SkyGW4 program s shortcuts in Start Menu folder If this is not a preferred folder click Browse and choos
18. tallation Start Skype when the computer starts Install Cancel Note User can always click Back to go back to the previous step 4 The Free Google Toolbar for Internet Explorer screen will pop out User can choose to check boxes for Install the free Google Toolbar Then click Next to Install or choose Cancel vi Skype Install Free Google Toolbar for Internet Explorer ia E Ei a Ee er 821 SE Google Toolbar makes web browsing more convenient Search the Web with Google From any site Block annoying pop up ads Autofil web Forms with a single click Install the free Google Toolbar You can remove it easily at any time By installing the Google Toolbar vou agree to the Google Toolbar terms of use and privacy policy 10 5 After installation Skype will ask for Create a new Skype Account Then click Next S Skype Create Account e Create anew Skype Account Full Mame Test Choose Skype Mame xox xbesl Between 6 and 32 characters Password ae Minimu d characters Repeat Password AEREE if Yes I have read and accept the Skype End User License Agreement and I have read the Skype Privacy Statement Fields marked with an asterisk are required SXxxxx yahoo com E mail is optional but it is the only way to retrieve your password Yes send me Skype news and special offers Country Region United States iby Sign me in when Skype starts Il 7 A Gett
19. tallation procedures 2 1 SkyGW 404 Application SkyGW 404 can integrate with enterprise PBX system as application A Or SkyGW 404 can be a SOHO IP PBX as application B Application A Connect SkyGW 404 with PBX User can connect 4 FXS ports of skyGW 404 to PBX trunk ports and connect 4 landlines with SkyGW 404 4 FXO ports Lae DS r SS E Skype 442 TEE TE 4 PSTN Central Office Application B As a simple IP PBX Connect 4 FXS ports of SkyGW 404 with 4 analog phones or cordless phones and 4 FXO ports with landlines kype SK DE kype 3 i kype 4 OOo _ me ee 3 KE 4 9 Standard analog or Cordless phone set 4 PSTN Central Office 2 2 Before Proceed Before user starts to install SkyGW 404 software please take following notes 1 Make sure that the PC user wants to install SkyGW 404 is with Windows XP Service Pack 2 2 Make sure SkyGW 404 server PC installed with appropriate Skype version like 2 5 3 0 above 3 0 0 216 and 3 1 3 Make sure SkyGW 404 server PC has a dedicated broadband access to ensure voice quality Note 1 For later content in the user manual we call the PC installed with SkyGW 404 as SkyGW 404 server PC 2 We suggest there are less application programs installed on the SkyGW 404 server PC except applications like Anti virus and Skype to ensure SkyGW 404 operation working well 2 3 SkyGW 404 Installation Procedure Diagram Below is SkyGW 404 installation
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