Helping Hand Company Cushion Shop User Manual
Contents
1. w Favorites 3 E Suggested Sites Free Hotmail Get More Add ons v E Confirm Place Consignment Order fay z v v Pager Safetyy Toolsv z gt TheHelping Hand HH Home Menu Help Contact Us Signoff company Confirm Place Consignment Order Progress Step 3 of 3 E usome OO S T voce Castor NO beaver O S S y O O Delivery Code b1 Customer Reference Your Purchase order Customer Name Delivery Name Freds Cafe Cust Reference2 any ADONP O Ino addresse Delivery Address Lonely Strest Contact Name coin Prie dares id Delivery Post Code 221 9TT Parcelforce 48 hour Postcode Carriage Charge o0 Total Value E A G Product Selling Line Client Client Type Price Value Name Reference lcaci7i7asw towzonece conor manse TOO ToO Too o jtcactexeasw __ Lowzone cet contour ras O OO oO lemese iizcer ceucusnionioana a OOOO dP Sid SS leases ____ izcer ceucustionieima p S Product Description Quantity Place Order id J Sweder id rr Canvriaht 3011 Helning Hand Camnanvy td Far technical assistance nleace call TT an N1521 438NN7 4328N39 ar hy Email tas TT Helninnhand cn nk Done _ G Local intranet Protected Mode Off A 100 You can then continue the same as with all other orders 23 02 2012 Page 28 Helping Hand Company Cushion Online Service REPORTS There is a report section on the menu which has the following options e Cushion Pricing R2. x E oly Favorites g Suggested Sites Free Hotmail Get More Add ons v H Confirm Place Order fh y mh v Pager Safetyy Toolky v ii The Helpi e Contact Us Signoff i elpi ng Han company 4 HH Confirm Place Order Progress Step 4 of 4 E O A a peuvent O S S y O Delivery Code p1 customer Reference Your Purchase order Customer Name Delivery Name Feds Cafe cust Reference 2 Adresse Delivery Adress ene svest contactname comer as f m SE 1 or RII rorcrcro lt 0 rou Post code Carriage charge 00 Total value w S Product Product Type Description Quantity Selling Price Line Value Client Name Client Reference LZB161615 Wheelchair Back 22 00 22 00 FredtheRed P12345 Place Order Pay by Invoice Save Print Order Back External Cushion User Manual doc Compatibility Mode Microsoft Word Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 63800 Done Local intra f vy 100 v To place the order click on PLACE ORDER this will display the screen below and confirm the order details If you have selected payment by credit card you will be directed to the Worldpay screens where you need to enter your credit card details etc See Appendix A If you want to save the order whilst awaiting authorisation please click on Save Print Order which will allow you to print or email the prescription accordingly
3. Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to IT Helpinghand co uk Local intranet Protected Mode Off a y Q10 v This report allows you to select a date range to list of ALL PLACED orders within that range If you leave the date range blank you will automatically select ALL PLACED orders irrespective of 23 02 2012 Page 30 Helping Hand Company Cushion Online Service the date You have the usual output options The report includes the location and therapist information which you can use in your analysis I have not included sample report layouts because the information is confidential and sensitive Additional reports can be developed to suit individual customer requirements and any requirements can be discussed with your Helping Hand Sales Manager or contact the IT department at the Helping Hand Phone 01531 638002 or 01531 638039 Email it helpinghand co uk 23 02 2012 Page 31 Helping Hand Company Cushion Online Service TITLE BAR MENU OPTIONS Cushion Pricing Report Windows Internet Explorer cal nie oll hhc03 9011 mrcjava servlet MPCUSHEXT R00070s 9 Google p sly Favorites ji Suggested Sites Free Hotmail Get More Add ons v W Cushion Pricing Report A D E wm Pager Safetyy Toos v i RH rhe Helping Hand company Home Help Contact Us Back to Cushion Menu NI Cushion Pricing Report
4. 2010 The Helping Hand Company Af rigPNg reserved For assistance call IT on extension 302 339 or if external call 01531 638002 638039 or by Email to IT Helpinghand co uk Done i Local intranet Protected Mode Off fay 100 HOME returns yqu to the main meru HELP Displays Help for the cushion shop Contact us Provides an ema option to Pressure Care Sales Back to CUSHION Menx returns you to the main menu It helpinghand co uk email link to the Helping Hand Company IT department for any technical issues or help 23 02 2012 Page 32 Helping Hand Company Cushion Online Service APPENDIX A Welcome to RBS WorldPay Windows Internet Explorer https secure test wp3 rbsworldpay com wec dispatcher x 4 x Google Py AN gly Favorites 53 Suggested Sites Free Hotmail Get More Add ons v ba Manage Maintenance mrc Main Portal Home Welcome to RBS World X fh y gt mb Pager Safetyy Toolky v x lt RBS WorldPay A H rhe Helping Hand hott N Secure Payment Page TEST MODE this is not a live transaction This payment page has been created by RBS WorldPay for The Helping Hand Company Ledbury Limited Please review your purchase details then select a card or payment to proceed to the next page Choose currency 70 00 Pounds Sterling X The Helping Hand Company Ledbury Limited Description LZ10102 x1 Amount 70 00 Select your payment method
5. This is covered in the email reports section Thank You for Your Order Windows Internet Explorer xX CS E http hhc03 9011 mrcjava serviet MPCUSHEXT 02210s ZHUSER CPRICE amp ZOHNO 1 x SW Googie p sly Favorites sf Suggested Sites Free Hotmail Get More Add ons v Thank You for Your Order a gt amp ww v Pager Safety Toolsv The Helpi e Contact Us Signoff di elpi ng Hand HH e Home e Help e Contact Us e Back to Cushion Menu Order Completed ank you for your order our Web Order number is P 30345 CPRICE 1 and the transaction is now complete ou will receive an email confirming your order which you may like to keep for your records This will also show details of how to contact us regarding your order lick here to return to the main menu Web Order Order Customer Product owes Product Line d No Wor No Customer Reference Type Description Code vabe E Wheelchair Back Lz8161615_ 1 22 00 22 00 _ SSS aa Order Value User I Quantity Selling Price i ay es Cs eee es oT SE Charge a er ee Ce S ee po fotatvatve Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to ITt Helpinghand co uk Done _ ii Local intranet Protected Mode Off fv 100 v 23 02 2012 Page 20 Helping Hand Company Cushion Online Service This screen is displayed when the transaction is com
6. e ADD NEW Order This will allow you to enter a new order e ADD CONSIGNMENT Order This will allow you to place a consignment stock order The PENDING Orders screen also has 3 links as follows e PLACED Orders as above e ADD New Order as above e ADD CONSIGNMENT Order This will allow you to place a consignment stock order 23 02 2012 Page 6 Helping Hand Company Cushion Online Service rer View Orders New Windows Internet Explorer x T http hhc03 9011 mrcjava servlet MPCUSHEXT 102052s 9 x g E O W Favorites 3 Suggested Sites Free Hotmail Get More Add ons v View Orders New fy gt A d Page v Safety v Tools v se The Helping Hand HH Contact Us Signoff company View Pending Orders Placed Orders 0Items lt lt Pageiofo gt gt Page Size j20 Add New Order Add Consignment Order No PENDING Orders t t Line t 4 Email t Customer Purchase tt ts t 4 Customer Addn t 4 Client t 4 Client ft Delivery ft Delivery f Methodof f Service f Order Name Name Date Delivery Level Status Type Sent Reference Therapist Location Reference Reference t Email Print t 4 Web User Options Order No No Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to It Helpinghand co uk Local intranet Protected Mode Off fv 100 v 23 02 2012 Page 7 Helping Hand Company Cushion Online Servic
7. number of cushions found under Stock Qty The stem will then calculate how many cushions are needed to maintain your agreed stock levels XAMPLES ushion A agreed Stock level 2 found 1 so system will order 1 to maintain the agreed stock levels ushion B agreed Stock level 5 found 2 so system will order 3 to maintain the agreed stock levels ushion C a Stock level 3 found 3 so cushions as stock level is correct Warehouse Cust Product Description Min Stock Level Stock Qty c2 047931 LGA16173SG LZ GEL CELL CUSHION 16X17X3 047931 LGA17173SG GEL CELL CUSHION 17 17 53 LGA1818356 LZ GEL CELL CUSHION 18X18X3 047931 LZB15161SV W CHAIR BACK CUSHION 15X16X1 r oss izezizsv woar BACK CUSHION 17X17X1 aoao oo E LZC151635G LOWZONE CONTOUR 15X16X3 SOFT G r LZ0D1717158 CHAMFER CUSHION 17X17X1 LZEDI644 SPECIAL OMNITHERM COVER f a Sor izes sola a 047931 LZE16163SMP LOWZONE ECONOMY 16X16X3 CUSHIO 4 0000 o0002 C C jca 0a7931 tze171735P LoWZONE ECONOMY 17X17xX3 CUSHIO r c2 047931 LZE18173SMP LOWZONE ECONOMY 18X17X3 CUSHIO oooo St lt CSwt SL41717 STARLOCK CUSHION 1 o000 0000 Pe Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Emad to IT Helpinghand co uk Click on Accept to display the next screen Confirm Place Consignment Order Windows Internet Explorer http hhe03 9011 mrcjava serviet MPCUSHEXT 102230s sInk 1 amp ZHUSER CPRICERZOHNO 2
8. omme MasterCard Visa Maestro JCB Solo Cancel x payments powered by RBS WorldPay is part of the Royal Bank of Scotland Group 3 RBS WorldPay For help with your payment visit the RBS WorldPay Help 2005 WorldPay Limited The Helping Hand Company All rights reserved For technical assistance please e mail it helpinghand co uk For all other enquiries please contact head office on 01531 635678 Done _ Internet Protected Mode Off fa vy 100 v The above screen is displayed when you place the order if you selected payment by credit card The amount and the web order reference are displayed and you now need to select your type of card Redirecting to payment server Windows Internet Explorer x la https secure test wp3 rbsworldpay com wec dispatcher x 4 s x rs Google Pe gly Favorites 533 Suggested Sites Free Hotmail Get More Add ons v 98 Mj Manage Maintenance Bj mrc Main Portal Home Q Redirecting to payment X ft mb v Pager Safetyy Toos 4 RBS WorldPay i A rhe Helping Hand tote Secure Payment Page Your browser is being redirected to our payment server If this does not happen shortly please press the continue button Continue o 2005 WorldPay Limited The Helping Hand Company All rights reserved For technical assistance please e mail it helpinghand co uk For all other enquiries please contact head office
9. which shows the date you emailed the prescription form The email option allows you to email the prescription form to any valid email address i e the administration department who will authorise the prescription The date you emailed the form is logged in the system and displayed above The prescription form is embedded in the body of the email and there is a link for the administration department to uge which will send the reply to your own email address View Orders New Windows Internet Explorer Bl x CS i 3901 rjc MPCUSHET NS a nT As CS TE sly Favorites 3 Suggested Sites Free Hotmail Get More Add ons v a b yi v Page v Safety v Tools v x View Orders New TheHelping Hand HH Menu Help Contact Us Signoff company View Pending Orders Placed Orders D gt Filter Sona aad Pagelofi gt gt Page Siz2 2o Add New Order Consignment order pending ti Email Print t 4 Web om Type t 4 Email ft 4 Customer Purchase te tt t Customer Addn t 4 Client _ t l Delivery ft 4 Delivery t Method of t Order User Options Order No No Yp Sent Reference Therapist Location Reference Reference Name N Date Delivery Tove Status a OO O 1 Consignment Your Purchase Order OT Therapist Site Location Any ADDN P O Info a Your Purchase Order OT Therapist Site Location Any ADDN P O Info 2 eae Poe Cs oo oa S Freds Ca
10. 0 v On the PLACKRD ORDERS screen there are nowr ew links for you to use as required They are as follows e Email option e Print Option e Order Acknowledgment form View Orders New Windows Internet Explorer Sax D http hhe03 9011 mrcjava servlet MPCUSHEXT 102052s gt x AI coogie Ls ly Favorites ss Suggested Sites Free Hotmail Get More Add ons v B View Orders New th O dy Pager Safetyy Toos AH meHelping Hand company Home Help Contact Us Back to Cushion Menu View Pending Orders Placed Orders Riter 1 Items I lt pageiof1 gt Page Size 20 Add New Order Email Print t web t Customer Purchase ts ts t Customer Addn t Client t Client t Delivery t Delivery t amp Method of t Service Options Order No s S Reference Therapist Location Reference Reference Name Name Date Delivery Level Z R CPRICE E 2010 10 22 CP TEST Colin Ledbury DO NOT MAKE CP TEST CP TEST Freds Cafe 2010 10 26 PF 2010 The Helping Hand Company All rights reserved For assistance call IT on extension 302 339 or if external call 01531 638002 638039 or by Email to IT Helpinghand co uk G Local intral View Orders New Windows Internet Explorer p00 v 23 02 2012 Page 22 Helping Hand Company Cushion Online Service On the PENDING Orders screen there are two differences e There is NO Order Acknowledgement Option e There is a field called EMAIL SENT
11. 00 v Click on Run Report to send the email and you will be returned to the main menu screen The emailed report looks like the screenshot below Ve z Cushion Prescription Email Message HTML ay _ Message Q2QQ K BS P Sew Be Q an Reply Reply Forward Delete Moveto Create Other Block gt Not Junk Categorize Follow Mark as to All Folder Rule Actions Sender Up Unread k Select Respond Actions Junk E mail g Options FI Find From pcaresales helpinghand co uk Sent Wed 06 04 2011 15 14 To Colin Price Ce Subject Cushion Prescription Email A MELIAS TEST sc our Purchase Order Additional Customer Purchase if Reference a co Dim A Width Line lient Name psec a ERE Category Style Chamfer Ramp Wedge Baseboard Omnitherm ae Cc ustomer Purchase Ord Dim D Spare Spare Spare Screen Consignment Spare Chamfer Cover Cover Cover Platilon PS 5 Top Bottom Quantity Printing Stock Label Cover Only oilers PoC reds Cafe Colin Price Lowzone Standard None zooo 10 00 2 00 Towel Navy Blue Grabbit Nof Single n Nof oo 00 00 k Cushion Qty Yt Selling Price 77 50_ _ Linevalue 77 50 T o special instructions Bottom Assessment Cover Label lop Cover Cushion Prescription Form Please use this link to email the authorisation to the sender oe me Veb Order T The link for th administration department to se
12. 11 mrcjava serviet MPCUSHEXT 102060s CALCULA002 NOTTS amp CALCULA003 342 amp CALCULA004 sly Favorites sis Suggested Sites Free Hotmail Get More Add ons v MJ Select Item From Prev Orders fh gp v Pagev Safetyy Toolsv TheHelping Hand HH Contact Us Signoff company Select Item From Prev Orders CION 2261Items lt lt pageiofiz7 gt gt l Page Size 2o t 4 User Id USER t Web Order No t Product Code f Product Qty t Product Type t Client Name t Client Reference f Line Status f Order Line No t 4 Delivery Date EN E CN eee eee Ee ee CEI m CEI EE EE CE EEI Norns a O aizieizoises I a Miss amanda Louise Bailey 1023898 a Y naua mons ese O a mrssuson cant faozaoas iY NOTTS a izisisapises O Master Owen zowa fos o O auzieisaoises az Cent mr James Shaw ___ Client Ref No 02623 fy O Oo omms ae Gents mrs Alma Pearce Client Ref No 1018732 aoar O dams az Gient mrs Nora Musgrove Client RefNo 1024180 afama OOO faas o oof Client re Grace Tayor Client RefNo 102ao0a v sfasa C E 2009 11 13 2009 11 13 m ize Client mrs Audrey Mccoy Client ref no 1024047 v 12008 119 z ciem Wr Coin Raynor Cient Ref No 10128151 O hamams a chert mr Leon Fusiara Client Ref no 1024ase y 1 O ofzo P___ailizi7isapiRisse s 2009 32 08 aafizessisapise O afic cient mrs Barbara Cunt lient Ref No 1007765 1 2008 1208 Oooo o ss O af
13. 23 02 2012 Helping Hand Company Cushion Online Service C 0 5 User Manual Version 1 3 October 2010 Page 1 Helping Hand Company Cushion Online Service Introduction Signing Logging on Enter View Orders STEP1 Adding New Order STEP2 Adding a new Cushion Item STEP 2 Adding Starlock Cushions STEP2 Copying from a Previous Order STEP2 Adding a Back Cushion STEP3 Adding the Delivery Address STEP4 Confirmation Place or Save Order Emailing amp Printing Prescription Forms Consignment Stock Update Reports Title Menu Bar Options Appendix A Worldpay Credit Card Routines Contact Details 23 02 2012 Page 2 Helping Hand Company Cushion Online Service This is the user manual for the Helping Hand Cushion Shop To be able to use the Cushion Shop you will need a user id and password please contact the Helping Hand Company To access the cushion shop http 82 144 254 244 sales html The first screen will be displayed Helping Hand Sales Extranet Windows Internet Explorer ol x a E bsttp 82 144 254 244 salesnew html MEIER sly Favorites 34 Suggested Sites Free Hotmail Get More Add ons v 55 7 External Cushion Portal Helping Hand Sales Ext X ay v 7 Y Page v Safety v Tools v is the Helping Hand E Home Menu Help Contact Us company Helping Hand Customer Portal i Login Copyright 2011 Helping Hand Company Ltd We take data protect
14. AB http hhc03 9011 mrcjava serviet MPCUSHEXT R00080s x ME Googie Pe oly Favorites g Suggested Sites Free Hotmail Get More Add ons v H Cushion Adaptations Sumary fh Cl mb v Pager Safetyy Toos company the Helping Hand HH Menu Contact Us Signoff Cushion Adaptations Summary Report Format Include Levels Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to IT Helpinghand co uk Done _ amp Local intranet Protected Mode Off f v 100 v This does the same as the report above except it ONLY lists the agreed prices for the adaptations accessories The report options are the same as the main pricing report e Cushion Orders Report Cushion Orders Report Windows Internet Explorer er x Siege BB bttp hhc03 9011 mrcjava serviet MPCUSHEXT R00090s gt x PAB Googie Pe aly Favorites sis Suggested Sites Free Hotmail Get More Add ons v Mj Cushion Orders Report z Cl mh v Pager Safetyy Toos The Helping Hand Contact Us Signoff company Cushion Orders Report Select Data Order Date Is in the range from to Include Levels V Detail v Report Format Hml Microsoft Excel format Subtotal by Order No Subtotal by Product Group Grand Total gt gt Ri Repo aj _ENSEEE BUSeRoS2e
15. AJOR DIMENSIONS 10 00 x 10 00 x 2 00 PLEASE CHECK ee IF INCORRECT THEN CLICK ON ACCEPT AND DELETE AND RE ENTER VIA NEXT SCREEN Ad Velcor straps Production Narrative Fred the Red a Client Name P12345 4 Client Reference m Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to IT Helpinghand co uk Local intranet Protected Mode Off f 100 v 23 02 2012 Page 11 Helping Hand Company Cushion Online Service This screen allows you to enter specific details for the cushion It also displays the product code generated and the major cushion dimensions This is so you can check the details prior to order placement e Production Narrative This allows you to enter text which appears on the internal Helping Hand production documents An example would be Add Velcro straps to the cushion e Client Name Enter the client name e Client Reference enter the client reference Each of these fields is free text so can be used to record client information in one location rather than another existing system or to record spend by region service or indeed any KPI requirement for the wheelchair service This data can then be used to generate management reporting Click on ACCEPT to proceed We have now completed the loop and created an order line The screen now shows an option to Place the Order At this stage we can add another order lin
16. USHEXT 1021 20s sInk 1 amp Z3CATG LZ amp CALCULA004 1 Tax BE EEE E sly Favorites sf Suggested Sites Free Hotmail Get More Add ons v H Choose Style and Configure i gt mb v Pagey Safety Toos s meHelping Hand ve ng Hand Contact Us Signoff Choose Style and Configure Lowzone STYLES ic NG aF J Standard ANIE profile ANIA contour WF Amputee Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to It Helpinghand co uk javascript void update STD Local intranet Protected Mode Off f 100 v When you select the style the next screen displayed allows you to select the following e Adaptions 23 02 2012 Page 10 Helping Hand Company Cushion Online Service Baseboard Omnitherm Dimensions Extras Choose Style and Configure Windows Internet Explorer a x Se H http hhc03 9011 mrcjava serviet MPCUSHEXT 102120s sInk 1 amp Z3CATG LZ amp CALCULA004 1 x SB Googie Py gly Favorites 533 Suggested Sites Free Hotmail Get More Add ons v H Choose Style and Configure fp GB gt v Pager Safetyy Toos se Choose Style and Configure Lowzone STYLES ic c c c 2 Standard ANT E Profile An E Contour W amputee ADAPTIONS A c E E E e c e chamfer Ramp Wedge Neither BASEBOARD No Baseboa
17. act Us Signoff Choose Starlock Cushion This screen has a filter option where you to enter one or more dimensions to determine the correct Starlock cushion For Example if you select 16 for dimension A and click on the FILTER ece x OF P C X anageRetrievals I Choose Stariock MM the Helping andi FiGoogie l fh amp Home Menu Help Contact Us S gnoff Choose Starlock Cushion menson 1 v Add 16 20 4 N l 17 Ces o s Te Tt a Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Emad to T Helpinghand co uk You then enter the quantity required and clck on ADD The next screen is displayed as follows 23 02 2012 Page 13 Helping Hand Company Cushion Online Service Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Emad to IT Helpinghand co uk You then complete the information as with a configured cushion Page 11 12 23 02 2012 Page 14 Helping Hand Company Cushion Online Service STEP 2 COPYING FROM PREVIOUS ORDER When you click on the Copy from Previous Order link the following screen is displayed This is a list of all your previously placed orders Select Item From Prev Orders Windows Internet Explorer 2 http hhe03 90
18. cient ms Sharon Cassidy lient Ref no 1002212 J iaoosmzos OOOO o si E LZ17182D158 Client Mr George Watts Client Ref No 1024086 Y 2009 12 01 Local intranet Protected Mode Off Find the cushion you want to copy and then use the COPY link to copy this line to your new order The next screen is displayed showing the copied order line Cushion Order Lines View Windows Internet Explorer 0X e http hhc03 9011 mrcjava serviet MPCUSHEXT M02110s 4 x sly Favorites 4 Suggested Sites Free Hotmail Get More Add ons v Cushion Order Lines View fy 2 mb v Pager Safetyy Toolky v z the Helping Hand TE Contact Us Signoff company Add Items To Your Basket Placed Orders Pending Orders Progress Step 2 of 4 Add Item Copy Item from Previous Order Order Product Quantity Product Type Description Production Narrative Client Name Client Reference 2 R ez_ izisipise siz iowzone Miss Amanda Louise Bailey 1023893 Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to IT Helpinghand co uk i Done Local intranet Protected Mode Off gy 100 v You now need to update this line and amend the client name amp reference details Use the Hi icon to display the next screen 23 02 2012 Page 15 Helping Hand Company Cushion Online Service Cushion Order Lines View Windows Internet Explorer eS 2 h
19. e STEP 1 ADDING A NEW ORDER When you click on the ADD NEW Order the following screen is displayed The sample screenshot shows the information that should be entered f gt Cushion Order Header Windows Internet Explorer To mx A D http hhc03 9011 mrcjava servlet MPCUSHEXT M02100s action_mode AVK amp CALCULA001 MPCUSHEXT 102052s amp ZHUSER CPRICE i Favorites sg Suggested Sites v Free Hotmail Get More Add ons v W Cushion Order Header fh A E v Pagey Safety Toos if Enter Your Details Progress Step 1 of 4 AMELIAS TEST COMPANY AMELIAS HOUSE AMELIA ROAD AMELIA TOWN United Kingdom AA1 Method of Payment C Credit Card I Invoice Invoice Method of Delivery Service Level Parcelforce or Target Only Local intranet Protected Mode Off fa 100 wv Field Description Data Required Explanation Customer Purchase Order No Enter Your Purchase Order No Mandatory must be or can be set to default a entered customer P Order information Reporting Reporting a Contact Name Defaults to User Name Contact Email Defaults to User Email Address 2 Delivery Date Defaults to standard 3 days Can be changed if delivery required earlier please contact the office Method of Payment Defaults to Invoice Change if paying by credit card Service Level Defaults to Parcelforce 48 hour Can change but will incur delivery additional charges as shown Click
20. e copy a previous item or place the order Cushion Order Lines View Windows Internet Explorer of x Sie ae BBD http hhc03 9011 mrcjava serviet MPCUSHEXT M02110s sInk 1 amp ZWUSER CPRICE amp ZWOHNO 1 9 Google P sly Favorites sf Suggested Sites Free Hotmail Get More Add ons v Mj Cushion Order Lines View A Bl amp am Pagey Safetyy Toos HH Contact Us Signoff Add Items To Your Basket the Helping Hand company Placed Orders Pending Orders Progress Step 2 of 4 Add item j Copy Item from Previous Order Order Product Quantity Product Type Description Production Narrative Client Name Client Reference ZR fiziowoes tz towaone AdVelorstrape Fred the Red P2545 Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to ITt Helpinghand co uk A Done amp Local intranet Protected Mode Off fa 7 100 v If you click on PLACE ORDER you will proceed to STEP 3 where you can select the delivery address 23 02 2012 Page 12 Helping Hand Company Cushion Online Service STEP 2 SELECTING STARLOCK CUSHIONS If you select a Starlock cushion the screen flow is slightly different as there are fewer options with a Starlock cushion When you click on Starlock the following screen is displayed n nS Faanaga Raninsisiij BH Choose tatock Matai tandi k S coastal 62 gt Home Me t Help Cont
21. elping Hand which you report as required This option is designed so you can create a consignment stock order for the agreed products and stock levels You need to start at Enter View a new order from the menu View Orders New Windows Internet Explorer Cm ol XxX si Favorites sf Suggested Sites Free Hotmail Get More Add ons v View Orders New A ia db Pager Safety Toos TheHelping Hand HH Contact Us Signoff company View Placed Orders Pending Orders gt Fiter oontems I lt lt pageiofo gt gt PageSize fzo Add New Order Add Consignment Order No PLACED Orders ti Email Print t Web t l Line t Customer Purchase ts ts t Customer Addn t 4 Client ttclient f 4 Delivery ft 4 Delivery ft 4 Method of t Service t 4 Order HH Sales User Options Order No No Reference Therapist Location Reference Refi rence Name Name Date Delivery Level Status Order NO Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to IT Helpinghand co uk G amp Local intranet Protected Mode Off fa v 100 Select the option to ADD CONSIGNMENT Order This will display the screen shown in STEP 1 t oe x Cushion Order Header Windows Internet Explorer gt http hhe03 9011 mrcjava serviet MPCUSHEXT M02103s action_mode AVK amp CALCULA001 MPCUSHEXT 102051s amp ZHUSER CPRICE x Ee sly Favorites 4 Suggested Sites Free H
22. eport x sie Favorites 92s Suggested Sites Free Hotmail Get More Add ons M Cushion Pricing Report hh GJ I dh Pager Safety Toos r The Helping Hand p H H Cushion Pricing Report Report Format Include Levels Z Detail 7 Subtotal by Major Cushion Type Excel Grand Total PDF Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to IT Helpinghand co uk amp Local intranet Protected Mode Off fa R100 This report ONLY lists the agreed prices for the standard cushions products and does not list the agreed prices for the adaptations accessories You can select the type of output required Descriptions as follows o HTML Displays the report in a browser o Excel This will create an excel spreadsheet for you which you can save on your computer o PDF This will create a PDF document for you which you can save onto your computer The most common options are Excel and PDF and we recommend you use these options These allow you to store the data on your computer and the PDF option creates a professional document If you just want to print the report details then leave as HTML and use the standard browser print options 23 02 2012 Page 29 Helping Hand Company Cushion Online Service e Cushion Adaptation Pricing Report Cushion Adaptations Sumary Windows Internet Explorer el x Cepia M
23. fe 2o10 Freds Cafe 2011 04 11 Freds Cafe 2011 04 11 Your Purchase Order OT Therapist Site Location Any ADDN P O Info a aa i a ae Your Purchase Order OT Therapist Site Location Any ADDN P O Info Sa ee PF o Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to IT Helpinghand co uk Done _ i Local intranet Protected Mode Off fv 100 When you click on the EMAIL image the next screen is displayed 23 02 2012 Page 23 Helping Hand Company Cushion Online Service Cushion Prescription Email Windows Internet Explorer Le x http hhe03 9011 mrcjava serviet MPCUSHEXT R00210s R001 CPRICE amp RO02 28run 0 end 9 Google py gly Favorites 533 Suggested Sites Free Hotmail Get More Add ons v hn Cushion Prescription Email fh ne v gp v Pager Safetyy Toolsv a The Helping Hand HH Menu Contact Us Signoff company e Home e Help e Contact Us e Back to Cushion Menu Cushion Prescription Email Select Data m Web Order No AUTOSEQ Equal to 2 Include Levels Report Format E mail send report vaman OOOO O C C Saa canon Presepe The following presciption form requires authorisation Canvriaht 2011 Helnina Hand Camnanv Itd Far technical assistance nlease rall TT an N1521 AR8RNN AZRNIZA nr hv Email tas TT Helninnhand cn nk Done amp Local intranet Protected Mode Off fv 1
24. hase Order Additional Customer Purchase Reference p Helping Hand Sales Order No fs otal Order Value Inc Delivery Loo Dim A Width B Category Style Chamfer Ramp Wedge Baseboard Omnitherm Length C epth Client Delivery Contact Client Name Reference Name Name Dim D spare spare spare Assessment Screen Consignment Spare Chamfer E Cover Cover Cover Platilon iS Top Bottom Quantity Label Printing Stock Label Cover Only Thickness F Bottom Top Cover Cover Ramp po reds Cafe Colin Price Flexizone Standard S None zo o0 10 00 2 00 CC Tovwelling Navy Blue Grabbit CN Single No nof d 00 00 00 Cushion Qty t Selling Price s oo tine valueles oo0 doo o T Special Instructions o a EE ee ee ee ee ee ee a Done _ i Local intranet Protected Mode Off fay 100 v The Order Acknowledgment option shows the order details registered with the Helping Hand 23 02 2012 Page 25 Helping Hand Company Cushion Online Service Order Details Report Windows Internet Explorer ax AN cd http hhe03 9011 mrcjava serviet MPCUSHEXT RO0165s R001 P amp R002 30345 amp run 1 amp D_DETAIL 1 amp G_TOTAL 1 rs Google Pe sly Favorites 4 Suggested Sites Free Hotmail Get More Add ons v Order Details Report A By E v Pager Safetyy Toos Order Details Report Helping Hand Company Limited o o Bromyard Road Ledbury Herefordshire HR8 1NS the Hel
25. here to return to the main menu Web Order No Customer No Product Type Description Product Code Quantity Selling Price line Value CPRICE 6 157 CP TEST LZ Lowzone 1210102 1 65 00 65 00 Done l Internet Protected Mode Off fay 100 Y Use the link to return to the main menu You will see the web order reference together with the Helping Hand Sales Order number 23 02 2012 Page 35 Helping Hand Company Cushion Online Service CONTACT DETAILS IT Department Helping Hand Company Ltd Helping Hand Company Ltd Bromyard Road LEDBURY Herefordshire HRS 1NS Tel 01531 635678 Fax 01531 635670 Email pcaresales helpinghand co uk 23 02 2012 Page 36
26. ided through a number of selection screens as follows a x ee a T bttp hhc03 9011 mrcjava servlet MPCUSHEXT 102100 gt x ISB Googie Py gly Favorites Suggested Sites Free Hotmail Get More Add ons v Choose Group Windows Internet Explorer H Choose Group fm 7 E mh v Pager Safety Toolsy The Helping Hand HH Contact Us Signoff company Choose Group qQ A B Back Cushions and Cushions Accessories Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to IT Helpinghand co uk Local intranet Protected Mode Off y y 100 v 23 02 2012 Page 9 Helping Hand Company Cushion Online Service Select either Back Cushions and Accessories or Cushions These are a direct copy of the current paper copy prescription form Selecting Cushions will display the next screen where you select the type of cushion product The Back Cushions are shown later in this section lech ais BA Choose Product gt LT a oe ome Menu Help nee is Choose Product Lowzone Gel Airzone Starlock Copyright 2011 Helping Hand Company Ltd For technical assistance please call If on 01531 638002 638039 or by Emal to T Helpinghand co uk 6S Flock OFF The next screen allows you to select the Cushion STYLE Choose Style and Configure Windows Internet Explorer gt http hhe03 9011 mrcjava serviet MPC
27. ion very seriously Please read our Privacy Policy for full details Terms amp conditions Internet Protected Mode Off fg y Q10 v 23 02 2012 Page 3 Helping Hand Company Cushion Online Service Click on the LOGIN image to access the Cushion Shop The following sign on screen will be displayed o fe BG amp dh Pagey Safety Took rhe Helping Hand S HH Please Sign On Copyright 2011 Helping Hand Company Ltd For assistance call IT on extension 302 339 or if external call 01531 638002 638039 or by Email to Helpinghand co uk Sigr an Local intranet Protected Mode Off fa 100 Please log on using the previously supplied user id and password Please note the user id is in CAPITALS and the password in lower case The following screen will be displayed 23 02 2012 Page 4 Helping Hand Company Cushion Online Service gt g http hheOSS011 mrejeva serviet MPCUSHEXT rmretdenu P ox EE External Cushion Portal x aa File Edit View Favorites Tools Help External Cushion Portal Piease choose from your options below User Menu Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Emad to T Helpinghand co uk If you are not successful please try again you are allowed 3 unsuccessful attempts before your user id is invalidated In the event that you invalidate our log i
28. l address COLINPRICE HELPINGHANC j START AGAIN MAKE PAYMENT CANCEL PURCHASE Internet Protected Mode Off f v Q10 v Please enter your credit card details as requested and click on MAKE PAYMENT If you want to cancel the payment then lick on CANCEL PURCHASE and you will be returned to the following screen Use the link to return to the main menu Your web order is now at PENDING status and can be accessed from the VIEW PENDING ORDERS option Thank You for Your Order Windows Internet Explorer https secure test wp3 rbsworldpay com wcc dispatcher op DPCancel amp PaymentID mm2imscs4p dppr 1288 3 amp date 26 2FOct 2F2010 14 A20 amp Lang en ai 4 x R Google Pe D gt gly Favorites 533 Suggested Sites Free Hotmail Get More Add ons v oo OU a gt J Manage Maintenance BB mrc Main Portal Home Thank You for Your Or X fh BJ y I wm Pager Safetyy Toos v e Home e Help e Contact Us e Back to Cushion Menu Payment Cancelled This was NOT a live transaction no money has changed hands Thank you your payment has been cancelled Merchant s Reference CPRICE 6 ou cancelled payment so your order will not be processed If you have any further queries please contact caresales helpinghand co uk and quote your username and the web order number given below our Web Order numberis CPRICE 6 lick here to return to the main menu Web Orde
29. n please immediately contact Pressure Care Sales on 01531 638025 or 01531 638035 23 02 2012 Page 5 Helping Hand Company Cushion Online Service Menu Options 1 Enter View Orders This option allows you to enter new web orders or view previously entered web orders When you click on this option the following screen is displayed View Orders New Windows Internet Explorer hhe03 9011 mrcjava serviet MPCUSHEXT 102051s BA 3 Google Lo sly Favorites 4 Suggested Sites Free Hotmail Get More Add ons v D gt http View Orders New fh El ah Pager Safety Toos View Placed Orders Pending Orders Oltems I lt lt Pageiofo gt gt Pagesize EO Add New Order Add Consignment Order No PLACED Orders HH Sales Delivery Level Status Order NO ti Email Print t Web ft m t Customer Purchase ts tt t 4 Customer Addn t 4 Client t Client f Delivery f Delivery ft Methodof f Service f 4 Order Date i User Options Order No Reference Therapist Location Reference Reference Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to IT Helpinghand co uk amp Local intranet Protected Mode Off f 100 The screen TE the PLACED orders and also shows 3 other links as follows e PENDING Orders shown below These are orders started but not completed as they are awaiting final authorisation
30. nce please call IT on 01531 638002 638039 or by Email to IT Helpinahand co uk Done ii Local intranet Protected Mode Off fj gt 100 Select the Standard Back Only option available Configure Windows Internet Explorer http hhe03 9011 mrcjava serviet MPCUSHEXT 102140s sInk 1 amp Z3CATG LZB amp CALCULA004 2 gly Favorites 33 Suggested Sites Free Hotmail Get More Add ons v Ml Configure fa gt Cl mh v Pager Safetyy Toos a The Helping Hand HH Help Contact Us Signoff company Choose Style and Configure Wheelchair Back STYLES J Standard DIMENSIONS A across front 16 From 16 to 18 in increments of 1 B front to back 16 From 16 to 18 in increments of 1 C depth 1 From 1 to 1 5 in increments of 0 5 COVERS Choose a Cover Towelling Navy Blue Spare Covers Towelling Navy Blue Spare Cover Quantity Spare Covers Only Product Quantity 1 Add to Basket Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to IT Helpinahand co uk javascript void update STD amp Local intranet Protected Mode Off fv 100 v Complete the screen above and click on ADD to BASKET This will return to the beginning of STEP2 23 02 2012 Page 18 Helping Hand Company Cushion Online Service STEP 3 ADDING DELIVERY ADDRESS Select Delivery Address Windows Internet Ex
31. nce please call IT on 01531 638002 638039 or by Email to IT Helpinghand co uk Done _ amp Local intranet Protected Mode Off f Q10 Select the BACK CUSHIONS amp ACCESSORIES link from the above screen Choose Product Windows Internet Explorer e http hhe03 9011 mrcjava serviet MPCUSHEXT 102110s Z2GRUP ACC amp CALCULA001 CPRICER amp CALCULA002 2 amp sInk 1 sly Favorites sf Suggested Sites Free Hotmail Get More Add ons v i Choose Product al v m a v Pagev Safetyy Toolsv TheHelping Hand HH Menu Contact Us Signoff company Choose Product A Wheelchair Back Contoured Back Lowzone Back Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to IT Helpinghand co uk Done Gi Local intranet Protected Mode Off f 100 Select the type of back required to display the next screen 23 02 2012 Page 17 Helping Hand Company Cushion Online Service Configure Windows Internet Explorer e 2 http hhe03 9011 mrcjava serviet MPCUSHEXT 102140s sInk 1 amp Z3CATG LZB amp CALCULA004 2 iy Favorites sis Suggested Sites Free Hotmail Get More Add ons v Configure a OI py Pager Safetyy Toos the Helping Hand HH Home Menu Help Contact Us Signoff company Choose Style and Configure Wheelchair Back c 6 A Standard Copyright 2011 Helping Hand Company Ltd For technical assista
32. nd the reply back to our own email address is shown above When they click on this link Outlook will open the following email screenshot below 23 02 2012 Page 24 Helping Hand Company Cushion Online Service escription Authorisation WebOrder CPRICE 1 Message HTML Message Insert Options Format Text ut h Verdana 10 A A JE zi D aja we 1 pi 2 J HEE Z W High Importance a A Copy B U ie Address Check Attach Attach Business Calendar Direi Follow Low Importance Spelling J Format Painter A r Book Names File Item Cardy Up j ag Clipboard Basic Text fu Names Include Options a Proofing COLINPRICE HELPINGHAND CO UK Subject Cushions Prescription Authorisation WebOrder CPRICE 1 You will see that the subject line contains the Cushion Web Order being approved The administration department will obviously need to add the purchase order to the email body text The print option allows you to print the prescription form on your local printer for authorisation or for your records When printed please use the link to return to the Pending Orders screen STa x sly Favorites 4 Suggested Sites Free Hotmail Get More Add ons v Cushion Prescription Form fy v N E y Pagev Safety Tools v es Cushion Prescription Form w e waoe o peas TEST conen bustomerno i RETURN xo view ENDING ORDERS ustomer Purchase Order our Purc
33. on 01531 635678 Waiting for https secure test wp3 rbsworldpay com wcc card Lang en amp DispatcherID mm2imscs4p amp PaymentID bW0yaW1zV3M0cC1kcHByLTEyODgxMDIEMjQ4NTM 3D amp o Internet Protected Mode Off fay 100 v Please click on continue if you have not been automatically redirected 23 02 2012 Page 33 Helping Hand Company Cushion Online Service RBS WorldPay Card Payment Windows Internet Explorer x https secure test wp3 rbsworldpay com wec card Lang en amp DispatcherID mm2imscs4p amp PaymentID bW0yaW1zY3M0cC1kcHByLTEyODgxMDEMjQ4NTM 3D amp op PMinitial X 4 rs Google Pe sly Favorites 533 Suggested Sites Free Hotmail Get More Add ons v ail Manage Maintenance Bl mrc Main Portal Home E RBS WorldPay Card Pay X m x mp v Pager Safetyy Toolky v _ A RBS WorldPay rhe Helping Hand company Secure Payment Page TEST MODE this is not a live transaction The Helping Hand Company Ledbury Limited Payment Method MasterCard Master C Description LZ10102 x1 Amount 70 00 Card Details Q You must fill in fields marked with Card number Security code m Expiry Date x y Cardholder s Name Freds Cafe Cardholder Details Q You must fill in fields marked with Biling Address Lonely Street Anywhere a Anytown Who Cares Postcode Zip code 771 9TT Country United Kingdom v Telephone Fax Emai
34. on the ACCEPT button to proceed to STEP 2 If you want to cancel this entry click on the Back to View Orders which will take you back to the PLACED ORDERS screen When you click on ACCEPT you will proceed to the next step which is where you enter the cushions you require via the configuration model 23 02 2012 Page 8 Helping Hand Company Cushion Online Service STEP 2 ADDING A NEW ITEM Cushion Order Lines View Windows Internet Explorer eS 2 http hheO3 9011 mrcjava serviet MPCUSHEXT M02110s sInk 1 amp ZWUSER CPRICE 20 9220 20 92 20 amp ZWOHNO 1 sly Favorites 583 Suggested Sites Free Hotmail Get More Add ons v Cushion Order Lines View company the Helping Hand HH Contact Us Signoff Add Items To Your Basket Placed Orders Pending Orders Progress Step 2 of 4 Add item j Copy Item from Previous Order No Lines Entered Order Product Quantity Product Type Description Production Narrative Client Name Client Reference Place Order Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to IT Helpinghand co uk Done i Local intranet Protected Mode Off gv 100 v There are two options available for you to use e Add Item This will allow you to add configure a new line e Copy item from a previous order This will allow you copy a previously configured cushion When you click on Add Item you are gu
35. otmail Get More Add ons v Cushion Order Header fh mb Pager Safetyy Toolky v i Progress Step 1 of 3 E meome P TEST COMPANY AMELIAS HOUSE AMELIA ROAD AMELIA TOWN United Kingdom ee o o oo COLINPRICEQHELPINGHAND CO UK m Contact Email Delivery Date 2011 04 11 9 Standard Delivery is 3 days if urgent delivery required please contact the office ted S en Cr id Fw Method of Delivery Parcelforce Inland Express v 2 Service Level Parcelforce or Target Only Parcelforce 48 hour v To view Delivery Charges please place mouse on g Local intranet Protected Mode Off f vy 100 v Click on ACCEPT to display the next screen 23 02 2012 Page 27 Helping Hand Company Cushion Online Service The screen shows the products agreed stock level and the physical stock quantity To update a product line please enter the physical stock figure for each line The system will then calculate how any cushions are required to bring you back to the agreed stock levels ry y gt gt a n a hh053011 mrcjava serdet MPCUSHEXT M02150s sink 1 amp CALCULAD0L HC O X Me E Il Consignment Stock Entry U uual Consignment Stock Entry Update Progress Step 2 of 3 EEE nsignment Stock Instructions hen you have completed your stock check please enter the ACTUAL
36. ping Hand Tel 01531 635678 company Fax 01531 635670 Static pressure management services Email pcaresales helpinghand co uk Customer No 57 Sales Order No P 30345 Customer Name AMELIAS TEST COMPANY Delivery Details D1 Address AMELIAS HOUSE Delivery Address Freds Cafe AMELIA ROAD Lonely Street Z AMELIA TOWN Anywhere United Kingdom Anytown Who Cares Post Code AA1 zzi OTT Order Date 20110406 Delivery Date 20110411 Customer Reference Your Purchase Order WBCPRICE00001 Method of Delivery Parcelforce Inland Express PF Order Status COMPLETE Order Item No Product Code Description Description Order Quantity Despatched Quantity Invoiced Quantity O S Quantity Line Value O S Value Line Status STANDARD WHEELCHAIR BACK ooo 22 0 CANCELLED Order Totals o S woof of Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to IT Helpinghand co uk a Done Local intranet Protected Mode Off f vy Q10 v Use the back to Menu option when finished These options are also available on the PENDING ORDERS screen with the exception of the Order Acknowledgement report link If the order is pending the process will not be complete and there will not be a Helping Hand order raised 23 02 2012 Page 26 Helping Hand Company Cushion Online Service CONSIGNMENT STOCK ORDER This option is only applicable if you have consignment stock from the H
37. plete The screen displays the Helping Hand Sales Order Number allocated together with a web order reference This order is now viewable via the PLACED Orders option Click where indicated to return to the main menu 23 02 2012 Page 21 Helping Hand Company Cushion Online Service EMAILING amp PRINTING PRESCRIPTION FORMS If you select the ENTER VIEW orders option from the menu the following display will be shown The next screen displays the PLACED Orders so use the Pending Orders link to switch to your Pending Orders View Orders New Windows Internet Explorer E E i ttp hhc03 9011 mrcjava serviet MPCUSHEXT 1020515 iy Favorites 3s Suggested Sites Free Hotmail Get More Add ons v View Orders New Ch DE hy Pager Seye Tool gt ala Contact Us Signoff View Placed Orders the Helping Hand company Pending Orders gt Fitter nn ae 4 Pageiofi gt gt Page Size j20 Add New Order Add Consignment Order t Email Print t Web ft na t Customer Purchase tt ts t Customer Addn t 4 Client t 4 Client tt t Delivery f Methodof ft4Service f Order HH Sales User Options Order No Reference Therapist Location Reference Reference Name Name Date Delivery Level Status Order NO Helpinghand co uk Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to Local intranet Protected Mode Off fv 10
38. plorer t e x a Css x fo a http hhe03 9011 mrcjava serviet MPCUSHEXT 102180s amp ZDUSER CPRICER amp ZOHNO oly Favorites g Suggested Sites Free Hotmail Get More Add ons v Mill Select Delivery Address fy Bl E wm Pager Safetyy Toos s elle The Helping Han Contact Us ios ng Hand H H Signoff Select Delivery Address Progress Step 3 of 4 CTTI items I lt pageiofi gt gt Page Size fio Use Invoice Address as Delivery Address Enter New Delivery Address t Jobs Cust No t Delivery code 4 Deli Address line 4 Deli Address line 4 Deli Address line 4 Deli Address line A Post code 57 Roney Street Anywhere Anytown WhoCares zzomm 57 2 _ Gracelands Memphis Tennessee Pt TCS Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to IT Helpinghand co uk amp Local intranet Protected Mode Off f v 100 Options are e Use the Invoice Address as the Delivery address e Enter New Delivery Address e Select from the list This will display all the previously created delivery addresses for your account 23 02 2012 Page 19 Helping Hand Company Cushion Online Service STEP4 CONFIRMATION PLACE or SAVE ORDER Confirm Place Order Windows Internet Explorer leca oe x Ga http hhe03 9011 mrcjava serviet MPCUSHEXT 102220s sInk 1 amp ZHUSER CPRICERZOHNO 1
39. r No Customer No Customer Reference Product Type Description Product Code Quantity Selling Price CPRICE 6 57 CP TEST LZ Lowzone 1210102 1 65 00 65 00 2010 The Helping Hand Company All rights reserved For assistance call IT on extension 302 339 or if external call 01531 638002 638039 or by Email to IT Helpinghand co uk Done_ Internet Protected Mode Off fay 100 If you do select MAKE PAYMENT then the following confirmation screen is displayed 23 02 2012 Page 34 Helping Hand Company Cushion Online Service Thank You for Your Order Windows Internet Explorer i x 2 https secure test wp3 rbsworldpay com wec card X 4 a 9 x rs Google Pp A sly Favorites 543 Suggested Sites Free Hotmail Get More Add ons v e a o0 ind Manage Maintenance mrc Main Portal Home Thank You for Your Or X A E v Pager Safety Toos Home Hel Contact Us Back to Cushion Menu Order Completed This was NOT a live transaction no money has changed hands Thank you your payment was successful Merchant s Reference CPRICE 6 RBS WorldPay Transaction ID 114302463 Thank you for your order m Your Web Order number is P 28505 CPRICE 6 and the transaction is now complete You will receive an email confirming your order which you may like to keep for your records This will also show details of how to contact us regarding your order Click
40. rd Plywood glued Plywood loose Plastic glued Plastic loose m OMNITHERM Yes No Only DIMENSIONS A across front 10 From 10 to 78 in increments of 0 5 25 4cm to 198 12cm in increments of 1 27cm B front to back 10 From 10 to 78 in increments of 0 5 25 4cm to 198 12cm in increments of 1 27cm C depth 2 From 2 to 4 in increments of 1 5 08cm to 10 16cm in increments of 2 54cm COVERS Choose a Cover Towelling Navy Blue Spare Covers Towelling Navy Blue Spare Cover Quantity Spare Covers Only E Non slip Base EXTRAS Assessment Label Double Platilon Consignment Stock Label Product Quantity 1 Add to Basket E v Canurinht 9911 Uslnina Usand Camnany itd Car tachnicoal snecictancn nlanen coll TT an 91591 6IONND EIONIO ar hu Cmail tas TTAUalninnhand en slz amp Local intranet Protected Mode Off fg 100 v The screen flow is the same for all the cushion products and styles there are minor variations with the available options Make your selections and then click on Add to Basket You will proceed to next step Update Narrative Windows Internet Explorer gi Favorites 533 Suggested Sites Free Hotmail Get More Add ons v i Update Narrative fm 7 I mh v Pager Safety Toos The Helping Hand y HH Home Help Contact Us Signoff Enter Narrative For Item M
41. ttp hhe03 9011 mrcjava serviet MPCUSHEXT M02110s action_mode UVK amp work_with 2 amp preview 0 amp debug 0 amp ZWUSER NOTTS amp ZWOHNO 342 amp ZWUUID 24 e5fbbc 8365 465b ad86 936e2de62c6a gly Favorites b Suggested Sites Free Hotmail Get More Add ons v ff Bl E ap Pager Safety Toole Cushion Order Lines View The Helping Hand HH Contact Us Signoff company Cushion Order Lines View Product Code LZ16172D1SB Product Qty Product Type Display Description Lowzone LZ aaa l Miss Amanda Louise Bailey 00 Z Accept Back Copyright 2011 Helping Hand Company Ltd For technical assistance please call IT on 01531 638002 638039 or by Email to IT Helpinghand co uk Done _ Local intranet Protected Mode Off gy 100 v When you click on ACCEPT you will return to the beginning of STEP 2 23 02 2012 Page 16 Helping Hand Company Cushion Online Service STEP 2 BACK CUSHIONS amp ACCESSORIES Choose Group Windows Internet Explorer el x http hhc03 9011 mrcjava serviet MPCUSHEXT J02100s CALCULA001 CPRICE amp CALCULA002 2 x SW Googie Py oly Favorites g Suggested Sites Free Hotmail Get More Add ons v E Choose Group fa I mh v Pager Safetyy Toos y The Helping Hand HH Contact Us Signoff company Choose Group Back Cushions and Cushions Accessories Copyright 2011 Helping Hand Company Ltd For technical assista
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