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1. has been powered on but it cannot receive any signal from the computer graphics card Check all the power switches power cables and VGA signal cable Going to Sleep The display is under the power saving mode In addition the display will enter power saving mode when experiencing a sudden signal disconnecting problem The monitor can be activated by pressing any key on the keyboard triggering the mouse or touching the screen Out of Range This message means that the signal of the computer graphic card is not compatible with the display When the signal is not included in the Video Modes list we have listed in the Appendices of this manual the monitor will display this message Product Dimensions PT1945R PT1945S 431 8 mm gt Front View gt Side View 212 0 mm gt Top View 219 0 mm PT1945P 431 8 gt Front View p Side View olojo a ro ul cl c A gt Top View Mode IBM VGA IBM VGA VESA VGA VESA VGA VESA SVGA VESA SVGA VESA SVGA VESA SVGA VESA XGA VESA XGA VESA XGA VESA SXGA VESA SXGA VESA SXGA VESA SXGA Apple Mac Il Apple Mac Compatibility Modes Resolution 720 x 400 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 800 x 600 800 x 600 1024 x 768 1024 x 768 1024 x 768 1280 x 1024 1280 x 1024 1280 x 960 1152 x 864 640 x 480 832 x 624 H Frequency KHz 31 47 31 47 37 86 37 50 35 1
2. that the RS232 or USB cable is connected to the computer 3 Using Platform Builder build an image file by following the step by step instructions found in the zipped file at www planar com support If you are using a PC running Linux or Apple Mac OS follow the instructions below 1 Power on the computer 2 Make sure that the RS232 or USB cable is connected to the computer 3 Follow the step by step instructions found in the zipped file at www planar com support When changing the Touch Interface RS 232 or USB please follow instructions below 1 Uninstall the touch driver Re start the computer Remove the original Touch Interface RS 232 or USB Connect the computer to the Touch Interface RS 232 or USB that you would like to use Install the Touch driver then follow the step by step instructions as show on monitor oo Is PLEASE NOTE Don t plug in both the RS 232 and USB cables Doing so may cause a driver conflict making your touch screen inoperable PT1945P Driver Install Instructions If you are using a PC running Windows 7 8 VISTA XP 2000 follow the instructions below 1 Power on the PC 2 Make sure that the USB cable is connected to the computer 3 Visit www planar com support 4 Follow the step by step instructions as shown on the pop up windows If you are using a PC running driver Linux kernel 2 6 x 32 bit amp 64 bit follow the instructions below 1 Power on the PC 2 Ma
3. 6 37 88 48 08 46 88 48 36 56 48 60 02 64 00 80 00 60 00 67 50 35 00 49 72 V Freguency Hz 70 60 72 75 56 60 72 75 60 70 75 60 75 60 75 66 75 Touch Screen Driver Installation The PT1945R PT1945S is available with both RS232 and USB connections The touch driver is located at www planar com support for these operating systems Windows 7 8 VISTA XP 2000 ME 98 NT 4 0 CE XP Embedded Linux 2 6 x 32 bit amp 64 bit Apple Mac OS The PT1945P is available with USB connection The touch driver is available at www planar com support for these operating systems Windows 7 8 VISTA XP 2000 CE XP Embedded Linux kernel 2 6 x 32 bit amp 64 bit Apple Mac OS Windows 7 8 Multi touch without driver Please Note 1 The PT1945R PT1945S PT1945P is Microsoft Windows HID Human Interface Device compatible if you use the USB touch screen interface No additional software driver is required for general operation of the touch screen A calibration tool can be installed for improved touch position accuracy See Optional Calibration Tool Install section for more information 2 For PT1945P the system requires 15 seconds for Windows 7 8 to install uninstall the touch drivers while turning power on off or plugging unplugging USB cable PT1945R PT1945S Optional Calibration Tool Install If you would like to use the Optional Calibration Tool follow the instructions below Please note t
4. PLANAR PT1945R PT1945S PT1945P Touch Screen Monitor USER S GUIDE www planar com The information contained in this document is subject to change without notice This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be reproduced translated to another language or stored in a retrieval system or transmitted by any means electronic mechanical photocopying recording or otherwise without prior written permission Windows is a registered trademark of Microsoft Inc Other brand or product names are trademarks of their respective holders The test results show that this device meets the FCC rules Those limits are set to protect residential areas from the devices with harmful emission This device will produce use and radiate radio frequency energy In addition failure to follow the user s manual to install or use this device might produce harmful interference with radio communication Not withstanding the foregoing it does not guarantee that this type of harmful interference does not occur in some special installations The interference caused by this device to the reception of radio or television signals may be verified by turning it on and off Any changes or modifications to this TFT LCD would void the user s authority to operate this device For more information on how to recycle your product please visit WWW PLANAR COM GREEN Table of Conte
5. a oba 25 Technical ES DONS dreneres Ta e adea ta a a r Aaa A EEEN EROE 26 Usage Notice VAN Warning To prevent the risk of fire or shock hazards do not expose this product to rain or moisture VAN Warning Please do not open or disassemble the product as this may cause electric shock Precautions Follow all warnings precautions and maintenance as recommended in this user s manual to maximize the life of your unit Do Turn off the product before cleaning Touch screen surface may be cleaned using a soft clean cloth moistened with mild window glass commercial cleaners or 50 50 mixture of water and isopropyl alcohol Use a soft cloth moistened with mild detergent to clean the display housing Use only high quality and safety approved AC DC adapter Disconnect the power plug from AC outlet if the product is not going to be used for an extended period of time Don t Do not touch the LCD display screen surface with sharp or hard objects Do not use abrasive cleaners waxes or solvents for your cleaning Do not operate the product under the following conditions Extremely hot cold or humid environment Areas susceptible to excessive dust and dirt Near any appliance generating a strong magnetic field In direct sunlight Introduction About PT1945R PT1945S PT1945P The PT1945R PT1945S PT1945P is a 19 flat panel screen with an active matrix thin film transistor TFT edge lit LED liquid crystal disp
6. art Your Installation Please follow these instructions so that you can hookup the cables to associated connector 1 Lay the display flat on an even surface 2 Move the stand into position as seen in the step 2 diagram 3 Remove the cable cover as seen in the step 3 diagram 4 Connect the cables to the appropriate connectors as seen in the step 4 diagram Use step 4 1 diagram if using the RS 232 serial connector Use the step 4 2 diagram if using the USB connector Position all cables under the cover lip as seen in the step 5 diagram 6 Re attach the cable cover Remove the screw CBM M3x6 from the accessory box and insert the screw into the cable cover and monitor as seen in the step 5 diagram O1 Step 4 1 Step 4 2 Connecting the Display Figure 8 1 To setup this display please refer to the following figure and procedures 1 2 Be sure all equipment is turned off Connect the AC power cord to the power connector on the monitor and the other end into an electrical outlet 8 1 Connect the D SUB cable from the display s VGA input connector to the D SUB connector of your host computer and tighten the screws 8 1 Connector the audio in cable from the audio input port of your display to the audio out port of your computer 8 1 Connect the RS 232 or USB cable from the RS 232 or USB port of your display to the RS 232 port or USB port 8 1 of your computer Configure the touch screen Refer to the Touch Scre
7. ctive touch screen for finger input only e Surface Glare treatment e Interface USB controller e Transmittance 90 5 e HID Windows 7 8 e Driver VISTA XP 2000 CE XP Embedded Linux kernel 2 6 x 32 bit amp 64 bit Apple Mac OS Package Overview VGA Signal Cable Power Cord a a SES S Audio in Cable PT1945R PT1945S only PLANAR oo fase NA USERS GUDE USB Cable A to B Pw planartouch com User s Guide Landing Strip Cable Cover Screw Installation Product Overview e Front View A PT1945R PT1945S PT1945P PT1945R PT1945S Bottom View Without Stand AUDIO eg wen RS 232 A USB oo UU O S O D W VA E Ke oct N u IR TITI A POWER SWITCH e PT1945P Bottom View Without Stand AC IN VGA USB m ome T ico ico gt z Eaz ico ico ico ico raza ico gt ic ico s ico o Es coo Ezy ic com com gt gt ic ico ic ic ico IT THT POWER SWITCH St
8. en Driver Installation section on page 20 Once the touch screen is configured the monitor is ready for use Notice To ensure the display works well with your computer please configure the display mode of your graphics card to make it less than or equal to 1280 x 1024 resolution and make sure the timing of the display mode is compatible with the LCD display We have listed the compatible Video Modes of your LCD display in the appendix on page 19 for your reference Figure 8 1 PT1945R PT1945S v B S PT1945P cH D Kensington Security Slot The monitor can be secured to your desk or any other fixed object with Kensington lock security products The Kensington lock is not included Kensington Security Slot VESA Mount Your Monitor This monitor conforms to the VESA Flat Panel Mounting Physical Mounting Interface standard which defines a physical mounting interface for flat panel monitors and corresponding with the standards of flat panel monitor mounting devices such as wall and table arms The VESA mounti
9. ettings System and Security Review your computer s status Back up your computer Find and fix problems Network and Internet View network status and tasks Hardware and Sound View devices and printers Adda device Hardware and Sound Add or remove printe hardwa serje system sounds play CDs automatically conserve Uninstall a program power update device drivers and i more Documents Pictures Music Games Computer Control Panel is Devices and Printers Default Programs Help and Support View by Catego User Accounts and Family Safety W Add or remove user accounts 4 Set up parental controls for any user Appearance and Personalization Change the theme Change desktop background Adjust screen resolution Clock Language and Region Change keyboards or other input methods Change display language _ Ease of Access Let Windows suggest settings Optimize visual display Change system sounds Manage audio devices Power Options Change power saving settings Change what the power buttons do Require a password when the computer wakes Change when the computer sleeps Choose a power p Display Make text and other items larger or smaller Adjust screen resolution Connect to an external display How to correct monitor flicker refresh rate Pen and Touch Change settings for handwriting personalization Tum flicks on and off sttunas ttons to perform certain tasks ich hand you write
10. he calibration tool supports Windows 7 8 VISTA XP XP Embedded 2000 98 and ME operating systems via USB only Visit www planar com support Select the monitor size and then model name Click on the Load Utility button that appears to the right of the model name The HID calibration tool will automatically open From here the user can choose to do the following MR ly a a 4 Points Calibration b 9 Points Linearization c 25 Points Linearization d Clear e Draw Test Advanced In the Advanced settings area the user may do the following i Adjust the Double Click Area ii Enable auto right click and adjust the auto right click time ili Choose to be either in the HID Mouse Mode or HID Digitizer Mode Windows 7 8 only iv Simply click the Apply button once the settings are finalized PT1945P Optional Calibration Tool Install Calibrating the touch screen in Windows 7 8 il 2 3 Tap the Start button Control Panel and then Hardware and Sound Under Tablet PC Settings tap Calibrate the screen for pen or touch input On the Display tab under Display options tap Calibrate and then Yes to allow the program to make changes Follow the on screen instructions to calibrate the touch screen Windows Media Center Calculator Sticky Notes Snipping Tool Remote Desktop Connection 4 Solitaire Magnifier Microsoft Surface Collage All Programs Adjust your computer s s
11. ies for your Planar monitor touch screen or other Planar products visit our online store at www PlanarOnline com Technical Support Visit Planar at http www planar com support for operations manuals touch screen drivers warranty information and access to Planar s Technical Library for online troubleshooting To speak with Planar Customer Support please have you model and serial number available and dial Planar Support Tel 1 866 PLANAR1 866 752 6271 or 1 503 748 5799 outside the US Hours 24 hours a day 7 days a week Toll or long distance charges may apply Planar Systems Inc Customer Service 24x7 Online Technical Support http www planar com support 1195 NW Compton Drive Beaverton OR 97006 1992 Tel 1 866 PLANAR1 866 752 6271 or 1 503 748 5799 outside the United States Hours 24 hours a day 7 days a week 2013 Planar Systems Inc 10 13 Planar is a registered trademark of Planar Systems Inc Other brands and names are the property of their respective owners Technical information in this document is subject to change without notice 020 1022 00G 820490065107
12. ke sure that the USB cable is connected to the computer 3 Visit www planar com support 4 Follow the step by step instructions as shown on the pop up windows If you are using a PC running Windows XP Embedded follow the instructions below Express 1 Power on the computer 2 Make sure that the USB cable is connected to the computer 3 Be sure that your EWF is disabled If your EWF is enabled please disable the EWF by using the EWF Manager command 4 Once the EWF is disabled click on the XP driver at www planar com support and follow the step by step instructions as shown on the pop up windows Custom 1 Power on the computer 2 Make sure that the USB cable is connected to the computer 3 Follow the step by step instructions found in the zipped file at www planar com support If you are using a PC running Windows CE follow the instructions below 1 Power on the computer 2 Make sure that the USB cable is connected to the computer 3 Using Platform Builder build an image file by following the step by step instructions found in the zipped file at www planar com support If you are using a PC running Linux or Apple Mac OS follow the instructions below 1 Power on the computer 2 Make sure that the USB cable is connected to the computer 3 Follow the step by step instructions found in the zipped file at www planar com support Technical Support Cables and Accessories To find cables and accessor
13. lay LCD This unit is to be used as commercial and light industrial equipment only Features include Direct Analog signal input Active matrix TFT LCD technology 1280 x 1024 SXGA resolution 19 viewable display area 31 47 80 KHz horizontal scan 56 75 Hz high refresh rate 0 294mm x 0 294mm pixel pitch Auto adjustment function Multilingual OSD user controls Kensington security slot 100 mm VESA mount Removable base for flexible mounting solutions PT1945R 5 wire resistive touch screen with dual RS 232 Serial USB controller PT1945S SAW touch screen with dual RS 232 Serial USB controller PT1945P Projected Capactive touch screen with USB controller Build in audio 1W x 2 Touch Screen for PT1945R e Analog 5 wire resistive touch screen for finger and stylus input e Surface Anti glare treatment e Interface Dual RS 232 Serial USB controller e Transmittance 82 5 e HID Windows 7 8 Driver Windows 7 8 VISTA XP 2000 ME 98 NT 4 0 CE XP Embedded Linux kernel 2 6 x 32 bit amp 64 bit Apple Mac OS Touch Screen for PT1945S e Surface Acoustic Wave SAW touch screen for finger and stylus input e Surface Anti glare treatment e Interface Dual RS 232 Serial USB controller e Transmittance 92 5 e HID Windows 7 8 Driver Windows 7 8 VISTA XP 2000 ME 98 NT 4 0 CE XP Embedded Linux kernel 2 6 x 32 bit amp 64 bit Apple Mac OS Touch Screen for PT1945P e Projected Capa
14. ndicates that all the buttons except power button are now disabled b When the Power Lock function is selected this indicates that the power key is disabled user can not to turn off the monitor by Power key On Screen Display Menus Main OSD Menu ITEM Contrast Brightness Auto Adjust Left Right Up Down Horizontal size Fine OSD Left Right OSD Up Down OSD Time out OSD Language Factory Reset RGB Volume Mute CONTENT The monitor luminance level control The monitor backlight level control Fine tune the image to full screen automatically Moving screen image horizontal position to left or right Moving screen image vertical position to up or down The screen image horizontal dot clock adjustment The screen image pixel phase adjustment Moving OSD menu horizontal position to left or right Moving OSD menu vertical position to up or down OSD auto disappear time selection OSD menu language selection English French Japanese Deutsch Spanish Italian Traditional Chinese and Simplified Chinese Factory default value restored Color temperature selection 9300K 6500K 5500K 7500K User Audio volume adjustment Audio On Off control Appendix Troubleshooting If you are experiencing trouble with the display refer to the following If the problem persists please contact your local dealer or our service center Problem No image appears on screen gt Check that all the I O and power co
15. ng interface is located on the back of your monitor To mount the monitor on an UL listed certified swing arm or other mounting fixture follow the instructions included with the mounting fixture to be used 100 0 mm Slots x4 o G VESA Mounting Interface o 8 go A Warning Please select the proper screws The distance between the back cover surface and the bottom of the screw hole is 11 mm Please use four M4 screws diameter with proper length to mount your monitor Please note the mounting stand must be able to support at least 11 Ibs 5Kg Remove the Deskstand Remove 4 screws and then remove hinge User Controls Side Panel Controls key Name Menu Up Down Enter Power LUK RA EC EN a some vantemsea unasu O v me an st con At oom How to Use the OSD Menus O W BR M E Menu A U v Down a Enter IUT Power DUN Press the MENU button to pop up the on screen menu and press Up or Down button to select among the six functions in the main menu Choose the adjustment items by pressing the Enter button Adjust the value of the adjustment items by pressing the Up or Down button With the OSD menu on
16. nnectors are correctly and well connected described in the Installation section gt Make sure the pins of the connectors are not crooked or broken Problem Partial Image or incorrectly displayed image gt Check to see if the resolution of your computer is higher than that of the display gt Reconfigure the resolution of your computer to make it less than or equal to 1280 x 1024 Problem Image has vertical flickering line bars gt Use Fine to make an adjustment gt Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the display Problem Image is unstable and flickering gt Use Horizontal size to make an adjustment Problem Image is scrolling gt Check and make sure the VGA signal cable or adapter is securely connected gt Check and reconfigure the display mode of the vertical refresh rate of your graphics card to make it compatible with the display Problem Vague image characters and graphics gt Use Fine to make an adjustment If this problem still exists use Horizontal size to make an adjustment Warning Signal If you see warning messages on your screen this means that the display cannot receive a clean signal from the computer graphics card Below are the three kinds of Warning Signal Please check the cable connections or contact your local dealer or Planar for more information No Signal This message means that the display
17. nts Usage Notice Be ON le 1 Introduction About PT1945R PT1945S PT1945P anni tai atome A kia ets aaa ub ke z ca 2 Touch Screen tor PR VTISOM en mien 3 Touch Screen for PT1945S ac desde cusntesta nape kana di oja ani dia aaa be ak baba oa ava 3 Touch Screen for PLI94SP O A a o 3 Package I na 4 Installation ae aja izbi 612 oasis sicko SR a E a E 5 a a 5 PT1945R PT1945S Bottom View Without Stand sss sse exe eee eee e 5 PT1945P Bottom View Without Stand ani ae na i y ZR ai eh 5 See LS OR O A a a a 6 Connecting the Display Figure 0 ini eee 7 PIOU S o o mo noie 8 Kensington Securty NU one ne tanh o da en an wets bi ai o kan aaa 9 VESA Mount Your MOMIE ee neo enorme at 10 Remove the Deskstand s vije ooo a eo eta eo dala baba obj je ea ie serie eo 11 User Controls Side Panel eT e CORRE A EN EI a esas ein tiger iin ALA 12 How to Use the OSD Menus mona aj a nk ee enka 13 On Screen Display II UE oe ee eee 14 Appendix TAO ON DR 19 UST aeiee Ene ER beanie taelnind a E ENE aa a DRIVE 16 A te nn 16 ET ne l eR PR streak PR a SP COS se esse PE a a mest 16 Out of Range eee ee 16 Product DS RO o o ee en tee 17 Sd Re de dd on lu noue ei a aaa 17 RE GE Re NR ls ua ne 18 D MOQES ed D D dE 19 Touch Screen Driver RSS LE LOS LP Te 20 PT 1945R PT 19455 Optional Calibration Tool Install us 20 PT1945P Optional Calibration Tool install sese 21 PT1945R PT1945S Install Instructions 23 PT1945P Driver Install MSW VON dinde ab
18. screen press Menu button to return main menu or exit OSD The OSD menu will automatically close if you have left it idle for a pre set time To Lock the OSD Power menu buttons please follow the instructions below Please note the monitor has to be turned ON with a valid signal pre set a Press Menu key the OSD menu will pops upon display b Press and hold the Menu key again with the OSD menu on the screen the OSD menu will disappear Then press the Power key 1 time while the menu key is still being pressed The Lock Unlock menu will appear for 3 seconds c Use the Enter key to select OSD or Power setting then set at Lock by pushing the UP or Down button d When the UP or Down button is released the previous setting will be saved and exit the Lock Unlock menu automatically To Unlock the OSD Power menu buttons please follow the instructions below Please note the monitor has to be turned ON with a valid signal pre set a Press and hold the Menu key then press the Power key simultaneously the Lock Unlock menu will appear for 3 seconds b Use the Enter key to select OSD or Power setting then set at Unlock by pushing the UP or Down button c When the UP or Down button is released the previous setting will be saved and exit the Lock Unlock menu automatically Please note a When the OSD Lock function is selected this i
19. with PT1945R PT1945S Install Instructions If you are using a PC running Windows 7 8 VISTA XP 2000 ME 98 NT4 0 follow the instructions below 1 Power on the PC 2 Be sure the USB or the RS 232 Serial cable is connected from the PC to the display 3 Visit www planar com support 4 Follow the step by step instructions as shown on the pop up windows If you are using a PC running driver Linux kernel 2 6 x 32 bit amp 64 bit follow the instructions below 1 Power on the PC 2 Be sure the USB cable is connected from the PC to the display 3 Visit www planar com support 4 Follow the step by step instructions as shown on the pop up windows If you are using a PC running Windows XP Embedded follow the instructions below Express 1 Power on the computer 2 Make sure that the RS232 or USB cable is connected to the computer 3 Be sure that your EWF is disabled If your EWF is enabled please disable the EWF by using the EWF Manager command 4 Once the EWF is disabled click on the XP driver at www planar com support and follow the step by step instructions as shown on the pop up windows Custom 1 Power on the computer 2 Make sure that the RS232 or USB cable is connected to the computer 3 Follow the step by step instructions found in the zipped file at www planar com support If you are using a PC running Windows CE follow the instructions below 1 Power on the computer 2 Make sure

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