the Manual
Contents
1. Maintain iuiomatically delete the file set time pernod Uprrade Upgrade to the DVR software system ImporvEsport importexport configuration Ales or export log information Remote viewing NETWORK INTRODUCTION There are two main ways to connect your DVR to your network e A connection from the DVR s LAN port via an Ethernet cable to the router e Using the DVRWLA wireless adaptor dongle which enables the DVR to obtain a connection to the network via Wi Fi The DVRWLA is specifically designed to be compatible with your DVR Please refer to the How to Remote Access your DVR guide that is supplied with the DVR for further assistance Networking should always be carried out by an experienced qualified network engineer specifically when adjusting settings on the router which is required for remote viewing When unsure please contact your ISP Internet Service Provider for more information Once the DVR has been added to your network there are different methods to view the DVR remotely e Via Internet Explorer Windows Internet Explorer Only e Via Mobile phone app MEYEPRO Android I phone V2 5 Recommended e Via The CMS Software that is supplied with the DVR Windows Only e Via the Cloud Service Windows Internet Explorer Only VMEYE App To remote view the DVR using Internet Explorer or the MEYEPRO app please refer to the How to Remote Access your DVR guide CMS Load the CMS software from the supplied disc on2. DVR4i1P DIGIVIEW 4i Za DIGIVIEW 4i ZAB D 4 CHANNEL NETWORKABLE CCTV SYSTEM WITH INTEGRAL 500GB HARD DRIVE USER MANUAL SAFETY NOTICE IMPORTANT PRECAUTIONS HIGH VOLTAGE HAZARD HIGH VOLTAGE INSIDE Please keep this manual for later use Please strictly comply with the warning indications on the machine and in this book Please abide by instructions when operating Do not use accessory devices not recommended by the manufacturer Incorrect usage of accessory device may cause harm Please use the power adapter equipped for the unit Before connecting the AC power cord to the socket please check if the specified requirements of the adapter is in accordance with the local power supply network Please contact your dealer or the local power supply administration if you are not sure about the power supply to be used Do not place anything on or around the power cord A damaged power cord may cause electric shock Please do not touch any control parts not mentioned in the manual Incorrect adjustment of a control part not mentioned in the manual may damage the machine Before cleaning the machine pull out the power plug and clean the machine with a slightly damp cloth Do not use any liquid or sprayed cleaning agent Disconnect the unit from the mains power source if the unit is not likely to be used for a long period of time Ensure air ventilation around the unit and do not cover or block the vent hole Do not plac
3. R Video Standard Seat PAL ar ST Wei pul peutan Sule lite el uuem timc date format data scparaior me format daylight ening time eenetal When the hard disk is full eet the evetem on the hard dove of what kmal of HOD full pe Tah a isg hin op cy erari DVR Na DYE mambet m uscd to remete amirol 1 R rerperr Adjust the Gamparcncy of operatmg memi for Sct whether to tour of all channel Record Each channel can be configured for recording resolution frame rate and picture quality High resolution with high frame rates at high quality will create the highest amount of data Bit rate and therefore fill up the hard drive at the quickest rate The Record Plan can be found in this option for Scheduled recording Choose related channel to record or set network parameters Recordmg parameter mam stream and network parameters extra stream illustrate Video Andie Set whether to record video and awdo emmiltancously Record Frame Set recording FPS Rate FPS But Rate Type Set whether recording stream changes automanecally according to image changes Adjust recording quality sx grades are optional Bit Rate Rb S Set recording stream statics under fixed stream state Record plan Set DVRs recording plan NB If you require more data to be recorded onto the Hard Drive reduce the Frame Rate and Quality of each channel As default the DVR will record approximately 3 weeks before overwriting the HDD Netwo
4. URATION Quick Set up Guide for Recording OPTION 1 For Manual Record Cameras Recording Continuously From the live camera view e Right click on the screen to bring up the shortcut menu and log in e Select record mode and highlight the ALL option for Manual and click OK This menu also allows selection of Schedule recording schedule Mode um recording requires programming a Record Plan from the main menu Schedule and Stop which stops any recording taking place Manual Stop ADDITIONAL RECORD CONFIGURATION OPTIONS Select Main Menu gt Record gt Record Plan to access the Record Plan Channel Select 1 4 all other settings now effect the specific channel selected Redundancy Select if double backup recording is required when two hard drives are fitted not as Standard Length Sets the file length of each video file to be recorded onto the hard drive function does not apply to motion detection length Pre Record The system can automatically archive up to 30 seconds of recording prior to a motion or alarm trigger Mode Selects the recording preference either by schedule or to stop and start recording manually NB When entering the Record Plan the default screen will always Start with a display of the settings for Channel 1 and the current day s schedule OPTION 2 For Motion Detection Record Activated by Motion From the live camera view Right click on the screen t
5. ackup format as AVI e Select Start e A progress bar will then display when backup is complete NB Practice backing up footage to familiarize yourself with the process before an incident occurs The AVI file will enable playback via a PC using AVI players such as Windows Media Player and DIV X ADDITION BACKUP MENU OPTIONS Type Select all recorded material or recordings made from specific triggers such as alarm or motion detection events Channel Select the channels that you wish to back up Start Time Select the start date and time of the desired back up End Time Select the end date and time of the desired back up ADDITIONAL BACKUP NOTES Once you have entered the selections listed above click Add data applicable to the selections will now appear in the main screen Further more precise selections can then be made by clicking on the boxes to the left of the file details or selecting all files by clicking on the box next to Channel Once your file choices have been made the required free data capacity and total capacity will be displayed at the bottom of the screen Clicking start will commence the backup operation and replace the capacity requirement with information on the estimated time to complete the process Main Menu Layout The Main Menu allows configuration of much of the functionality of the DVR General Setting time and date language and displays general information angua ge Set language of DV
6. cannot login via web Possible reasons are as followed 1 The OS of the computer is not Windows 2000 service pack 4 or higher le Windows XP 2 ActiveX is not allowed by PC 3 Active X version is older than 8 1 4 Network connection failure 5 Network setting issues 6 Invalid password or user name There is something wrong with the USB backup Possible reasons are as follow 1 The data exceeds the USB stick capacity 2 The USB stick is not compatible 3 The USB stick is damaged The image is not clear or there is no image in network preview state or video file playback state Possible reasons are as followed 1 Network is not stable 2 The user machine has limited resource 3 Choose the play in team mode in the network setup of DVR 4 The region shelter or channel protection is set 5 The user has no surveillance to view 6 The real time image of the hard disk recording machine itself is not clear Network connection is not stable Possible reasons are as followed 1 Network is not stable 2 IP address is conflicted 3 MAC address is conflicted 4 The network card of the computer or the hard disk recording machine is not functioning correctly Alarm is not working Possible reasons are as followed 1 The setting of the alarm is not correct 2 The connection of the alarm is not correct 3 The alarm input signal is not correct The remote control is not working Possible reasons are as followed 1 The remot
7. e control address is not correct 2 The remote control distance is too far or the angle is too large 3 The battery is flat in the remote control 4 The remote control input on the front panel is covered 5 The remote controller or the front panel of the DVR is damaged The back up files cannot play Possible reasons are as followed 1 There is no media player 2 There is no DX8 1 software or higher edition 3 There is no DivX503Bundle exe file to play AVI video files 4 The DivX503Bundle exe and ffdshow 2004 101 2 Exe files must be installed in windows Elite Security Products Telephone 01527 5151 50 Unit 7 Target Park Shawbank Rd Fax 01527 5151 43 Lakeside Redditch B98 8YN email info espuk com www espuk com
8. e the unit in direct sunlight or near a heat source such as a heat radiator heating equipment or other objects that generate heat Contents Front panel layout cca contd ctioiwavasdNeouneeesebaaeddoewader ewan a 4 Rear paNellayoUt p0ec sieve re arniran arent ENESENN EEE aTe EANET 5 Connection Diagram se rarnana 5 Basic OpDEratIONS sercierrrrsuni pie Eara ok ee Seer bes ee 6 ToAccess he MGA cnc od oe eet asenin Dea a i 7 Making a Recording ss aes 8 Playing Back a Recording tosenccicaversenerinedaseabaseeiaaeeinaees 10 Transfering a Recording to USB ss ss ss nees 10 Malin Menu AVOUT a cuspanaey she teeg ees nett osy ue eeggarraarer acess 11 Remote Viewing sy 14 TOUDIESNOOUNS co cagareaey r penre ee Rede he ARKTISEN 17 This manual is designed to be used as a quick start guide alongside the informative general user interface GUI of the DVR Additional details of the subjects covered may be found within the on screen menus of the machine itself The menu above is not exhaustive and is designed to lead the user quickly to the most often required aspects of the unit The DVR will require a connection to a monitor to be programmed Front Panel No FUNCTION LED COLOUR Blu Blu Blu N A N A U1l B W rh Connection Diagram CAMERA 1 CITILA TIT TTT iii OO Ce T amd n S GOOS vAC MOUSE CONTROL H DMI VGA BNC DC INPUT VIDEO IN Rear Panel No interface ID Descript
9. ectly connected 2 The power supply is damaged 3 The hard disk is damaged 4 The front panel is damaged 5 The main board of the DVR is damaged The DVR reboots automatically or stops working after boot up a few minutes Possible reasons are as follows 1 The input voltage is not stable or too low 2 The hard disk is damaged 3 The DVR is subject to poor environmental conditions Heat dust moisture etc 4 The hardware of the DVR is damaged System cannot detect hard disk Possible reasons are as follows 1 The hard disk power supply line is not connected 2 The cables of the hard disk are damaged 3 The hard disk is damaged 4 The SATA port of main board is damaged 5 Hard disk cables not fully inserted There are no video outputs in single channel multiple channels and all channels Possible reasons are as follows 1 The image brightness is set to zero 2 There is no video input signal or the signal is too weak 3 The channel protection or the screen protection is set 4 The hardware of the DVR is damaged 5 No cameras connected 6 No power to connected cameras Real time image problems such as the image color or the brightness distortion Possible reasons are as follows 1 The PAL NTSC settings are not correct for region Pal to be used in Europe 2 The signal from the camera is too weak due to excess distance between camera and DVR 3 The color and brightness setting of the DVR is wrong cannot find the video
10. files in local playback mode Possible reasons are as followed 1 The data line of the hard disk is damaged 2 Recording did not take place in the specified time range 3 The hard disk is damaged 4 The video files to look up are covered 5 The recording is not on 6 Harddrive has been overwritten The local video is not clear Possible reasons are as follows 1 The image quality is too bad 2 The reading program is wrong Reboot up the DVR 3 The data line of the hard disk is damaged 4 The hard disk is damaged 5 The hardware of the DVR is damaged 6 DVR connected via video output not VGA There is no audio signal in the surveillance window Possible reasons are as follows 1 There is no audio device connected 2 The audio lines are damaged 3 The hardware of the DVR is damaged There is audio signal in the surveillance window but no audio signal in playback Possible reasons are as followed 1 Setting issues the audio option is not chosen 2 The according channel is not connected with the video 3 There is no audio device connected The time is wrong Possible reasons are as followed 1 Setting is wrong 2 The battery is in bad connection or the voltage is too low The motion detect is not working Possible reasons are as followed 1 Settings are not correct in Record Conf 2 Settings are not correct in Alarm gt Motion detect 3 The motion detect area set is not correct 4 The sensitivity is too low
11. ftware s Your specific model of phone tablet or other device the hardware it contains your service provider the types of data services they offer and your specific phone device plan will all affect the performance of your PC mobile device for remote access to the DVR BASIC WEB OPERATION CONTROL PANEL BUTTONS Internet Explorer Cloud Split Choose how many camera images you wish to display For 4 channel DVRs choose view 4 or for 8 channel DVRs choose view 8 etc Playback Enters playback mode used for searching and playing back recordings already stored on the DVR Log Display Event log information if any Local Cfg Operate alarm set up on the web end Device Cfg Right click mouse and Select Device Cfg You can now adjust most of the DVRs Config settings as if you were at the DVR in person PTZ controls Only suitable for PTZ cameras Picture adjustment Controls Such as Colour Contrast etc Viewing your cameras Choose and click a viewing window on the left hand side where you wish to display your first camera Next pick a camera from the right hand list and double click it The Camera you have chosen will now be displayed in the left hand window Adding your other cameras is the same method you just have to choose an unused window from the left hand side for each new camera Troubleshooting The DVR cannot boot up normally Possible reasons are as follows 1 The power supply is not corr
12. ion 1 Switch alarm output normally open contact INPUT OUTPUT External devices require a power supply 2 Video input BNC connectors x 4 3 Video output BNC 4 Audio output AV 5 VGA display output 6 HDMI display output 7 Audio input AV x 4 8 Network Interface 9 USB interface x 2 10 RS485 Interface 11 12V Power Input from power supply NB To obtain the best quality on screen display it is highly recommended to connect a monitor via the HDMI output In order to avoid Interface material silver damage when using the alarm inputs rating Rating switch capacity 30VDC 2A 125VAC 1A outputs ple ase refer resistance load maximal switch power I25VA 160W to relay parameter list maximal switch voltage 250VAC 220VDC maximal switch current LA isolation Homo polarity interface 1O00VAC minute Inhomo polarity interface LOOOVAC minute Interface and winding 1OO0VAC 1 minute Surge voltage Homo polarnity interface LS500VAC 10 160us Turn on time 3ms max Turn off time 3ms max longevity mechanical 50106 MIN 3Hz electric 200 103 MIN 0 4Hz Environment temperature 40 70C Basic operations POWER ON Plug the red lead from the 5 way power supply marked DVR into the 12VDC power Supply input on the DVR Turn on the DVR at the mains power point The Power Supply indicator light Blue will illuminate on the DVR front panel followed by several Short bleeps POWER OFF Turn off the DVR at the
13. layback will begin NB When viewing more than one channel at a time select the option Sync Mode this will ensure all channels playback from the same point The option can be found in the bottom left hand corner of the Playback screen During playback simply use the icons at the foot of the screen to control playback Digital Zoom During playback it is possible to carry out a digital zoom Left click and hold anywhere in the picture then move the mouse in any direction to create a selection window Once you are happy with the selection window release the left click and then left click again within the created window to zoom in To return to the original screen simply double click TRANSFERRING A RECORDING TO USB Recorded data can be easily transferred using the supplied 2GB USB stick drive The amount of data that can be stored is only limited by the capacity of the USB drive Larger capacity drives are available During playback refer to the right hand side of the screen After finding the required recording s by following the PLAYING BACK A RECORDING instructions e Insert the USB stick into the back of the DVR e Select the file to be backed up on to the USB stick by clicking inside the white box for the required time e At the bottom right hand side of the page Click on a e The Backup window will appear select Detect and then Backup e Selecting Backup readies the selected file e Select B
14. mains power source Notes on power i Auto resume after power failure If the DVR is shut down abnormally the DVR can automatically backup video and resume previous working status after the power is restored Replacing the hard disk Before replacing the hard disk the power to the DVR must be turned off Replacing the battery Before replacing the battery the power supply must be turned off The system time must be checked regularly If the time is not correct you must replace the battery It is recommended replacing the battery every year using the same battery type Do not power off the DVR by removing the power cord from the unit Do not power off during recording MOUSE CONNECTION In order to prevent un authorised tampering most functions of the DVR are mouse controlled Please plug in the supplied mouse via the USB interface on the rear panel when operating the DVR LIVE VIEWING On start up the DVR will display a quad four channel image Using the Mouse Control double click on any image to bring to full screen Double click again to return to a quad screen System time and date channel name recording status and alarm status are indicated by the following icons Recording status 4 Motion detect 2 Video loss i Camera lock To Access the Menu Right click the mouse anywhere on screen to activate the shortcut menu located at the bottom of the screen Selecting main menu will automatically sh
15. nt recording PTZ patrol Set alarm mode configuration manual stop Abnormality Set Abnormity disposal support five abnormuty matters Switch Do not operate this function This function changes the operation of the DVR s software the DVR will not operate correctly if these settings are adjusted in any way System Set system parameters such as HDD Manage inc Formatting HDD PTZ Config GUI Display Backup Accounts inc Add Users Modify Password Device Info Restore Restore All Settings Auto Maintain Upgrade Import Export Set appointed hard disk as read wirite disc read only disc or redundanl disc clear System HDD manage data resume data format HINO and so on Sel channel FIZ protocol address bawd rate date bil stop bil check Set channel name preview hint icon slale transparency cover area lime ttle GUT Display channel time fold and Set patrol mode and interval ume Backup Backup recording files Account Modify user team or password Add user or team Delete user or team Provision of equipment interface device information to facilitate the understanding Device Info of OUT Customers use Restore default settmes Can also choose the general settings encoding settings Restore video settings alarm settings network settings network services preview playback senal port settings and user management for recovery Users can set the device to automatecally reboot the system on ther own ume and Auto
16. o bring up the shortcut menu and log in to the Main Menu e Select Main Menu gt Record gt Record Plan to access the Record Plan e Select Channel as ALL e Select Mode as Schedule e Select Week as ALL e Select Period 1 as Detect e Click OK e Select Alarm gt Motion Detect e Select Channel as ALL e Select Enable e Select Record Channel 1 2 3 and 4 e Click OK to finish set up ADDITIONAL SCHEDULE RECORDING OPTIONS Select Main Menu gt Record gt Record Plan to access the Record Plan Week You now have the ability to specify the recording requirements by each day Select all if all days are the same Period 1 4 Each day can be segmented into 4 specific recording periods Regular Simply records constantly within the selected period Detect Only records by motion detection via the camera s within the programmed period Alarm Only records by alarm trigger within the selected period Selected models only PLAYING BACK A RECORDING Right click on the live camera view login and enter playback directly from the Shortcut menu In the playback menu refer to the right hand side of the screen and enter the following e Select Month and Year of the required recording e Click on the day of Month e Select Channel s required e Click e Select Start time e Select End time click B e Double click on the recording required e P
17. ow the SYSTEM LOGIN screen The default settings are UserName Admin Password leave blank Once logged in you may now right click again to access your menu Selections An opportunity to change the password is provided within the settings menu Please note if an incorrect password is entered three times the DVR alarm will activate If a wrong password is entered five times the system will lock out To reset the system turn the main power off and back on after 5 minutes NB If the password has been lost please call ESP Technical Support on 01527 515150 for assistance SHORTCUT MENU Right clicking on the live camera screen will activate the shortcut menu where the most regularly used settings can be found Explanations of functions are displayed by hovering the mouse curser over each icon 6 D G S a e COUCH YE Main Menu Enter to adjust system settings Playback To view recorded files Record Mode Shortcut for Record Mode PTZ control Controls and settings for specialized Pan Tilt and zoom cameras High speed PTZ Enables PTZ control via mouse control Colour Setting Edit colour settings per channel Output Adjust Adjust display output settings of DVR Info Displays DVR info such as MAC address and Serial number Logout Logout Shutdown or Reboot system View 1 1 Channel view View 4 4 Channel view View 8 8 Channel view On 8 channel version only Hide Menu Hides the shortcut menu Making a recording RECORD CONFIG
18. rk The DVR output can be viewed locally around a network LAN or remotely via the internet Settings can be entered using a fixed or DHCP IP address Details of the correct data to enter can be provided by your internet service provider or network engineer Network Net Link Mod Sel automatically eet or manually enter IF address LP address Sel LP address Subnet Mask Set subnet mask Ciatew ay Set detaull paleway Pry DNS Set Preferred DNS Secondary Set spare DNS DNS Media pori Set port for recording network transmisi n HTTP port Set HTTP pon Set bac network parameters DHCPDNS parameters network high speed Nel Service download and PPPOE NTP Email IP purview DDNS parameter FIP Wireless Config Mobile Monitor UPNP Wi Fi RTSP Alarm Functions include Motion Detect Video Blind Video Loss Alarm Inputs Output settings and Abnormality alerts Motion Set motion detect alarm channel sensitivity area linkage parameters defending Detect t me section alarm output screen hint recording PTZ patrol Set camera mask alarm channel sensitivity linkage parameters defending t me Video Blind section alarm output screen hint recording PTZ patrol Video Set video loss alarm channel hnkage parameters defending time section alarm Al Loss output screen hint recording PTZ patrol Alarm Set alarm nput channel equipment type linkage parameters defending time Input section alarm output screen hi
19. to www dvrcenter net e Login and select either main stream or sub stream the DVRSs live images should be viewable If required please load the Active X control supplied on disc and adjust your Intenet Explorer security options to allow Active X to run Please refer to the How to Remote Access your DVR guide for further assistance As the Cloud Service relies on a 3rd party server there may be slight delays when adjusting menu settings Please adjust the Main Stream amp or Sub Stream settings accordingly on the DVR for better quality images The Cloud can be utilized via the VMEYE app for i Phone and Android Once a connection has been established between the DVR and the network e Download the VMEYE app onto your device e Select Setting D 9 EA 1 e Select the DVR you would like to play then click Back Device List Add ee a Ae e After you have input all the information click back button and bring it back to the channel selecting menu Device List e After selecting the channel please click the back button again to the playing interface and then the Vmeye will connect to your device Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 For further assistance with the app please contact the app provider http www meyetech com index html Support meyetech com Disclaimer ESP are unable to guarantee that your PC mobile device will be compatible with the DVR and so
20. to your PC When the software Is open add the DVR by using the correct network details the DVR can be remotely viewed via your desktop To view the DVR from outside of the network requires the router to be programmed reference the How to Remote Access your DVR guide for further assistance Cloud Service The Cloud service offers a simple method of connecting to your DVR from outside of the Network which avoids router programming Initially please ensure that a connection from the DVR to your network has been established i e the system can be logged into via Internet Explorer with in the network For assistance please refer to the additional networking guide supplied with the DVR on how to add the DVR to a network If the DVR has not been added to the network remote access will be unavailable Once a connection has been established between the DVR and the network e Enter the Main Menu on the DVR gt Select Network gt Net Service gt Cloud gt Enable e Open Internet Explorer on your PC and access www dvrcenter net e Select By Device e Enter ID gt The id can be found in the DVR shortcut menu select Info select Version and the id number is listed as the SerialNo case sensitive Example h6e623d067d708 e Enter Verify gt Enter the provided 4 digit number e Select Log in e Please allow the pop up program to run when required e Reboot the PC when requested e Re Connect
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