9800+16 ug complete.P65
Contents
1. and C set part of the system protecting part of the premises while the rest is in use The system raises an alarm when a detec tor belonging to a set Level is triggered The Installer programs the Levels during installation Ask your Installer to tell you which zone is allocated to each Level Your premises may be fitted with 24 hour zones and panic alarm zones If these zones are triggered the system will raise an alarm whether or not any Level is set The Keypad From the keypad you can set and unset the system read the event log and make minor changes to the way the system operates You must enter an access code before the system will accept commands from the keypad The system can store up to 8 different access codes providing secure access for 8 users Figure 1 below shows the keypad in detail 496247 Issue 4 3 Introduction 00000 O fault 00000 Levels LEDs Set or oe O servie 00000 Unset S006 9827 2 digit Light Emitting Diode LED Display Power Optional programmable panic alarm keys Press Level setting keys keys 1 and 3 together Omit and Clear keys Figure 1 9800 Keypad The keypad has the following displays and controls A B C LEDs Day LED Fault LED Service LED Power LED LED Display Level Setting Keys These LEDs Light Emitting Diodes glow to show w2. power supply fails for any reason and the stand by battery is low then the system loses track of the correct time and date You may also need to change the time if you live in an area that uses summer winter time Note You need the access code for User 1 in order to change the time and date To set the time and date 1 Key in User 1 access code 2 Press 3 The display shows yy for the year 3 Key in two digits for the year followed by V Clear The display shows oo for the month 4 Key two digits for the month 01 for January to 12 for December followed by VY Clear The display shows dd for the day 5 Key in two digits for the day followed by V Clear The display shows hh for the hour 6 Key in two digits for the hour followed by Y Clear Use the 24 hour clock The display shows ii for the minutes 496247 Issue 4 13 4 Special Functions 7 Key in two digits for the minutes followed by Y Clear To view the time when the system is unset 1 Enter User 01 access code 2 Press 3 followed by v Clear The system displays two digits for the year 3 Press Y Clear repeatedly to see in order the month day hour and minutes Access Codes The system can store up to 8 different user access codes For security you should give one code to each person who has responsibility for setting and unsetting the system Do not allow users to share codes Every time someone enters an access code on the keypad
3. system is con nected to a central monitoring station then your system may use Remote Reset Your alarm company will give you instructions over the phone and a special code so that you can reset the system from the keypad 10 496247 Issue 4 3 After an Alarm Customer Reset 1 Key in your access code and press V Clear The Fault LED goes dark and the display clears 2 You can now use your system as normal Remote Reset Before starting this process make sure you have a pen and paper to hand You will need to write down some information shown on the keypad If you have not carried out a remote reset before read the instructions through before starting 1 Key in your access code The display shows rr reset required 2 Press V Clear The display shows indicating that the system wants further instruc tions 3 Press 6 The display shows two pairs of numbers alternately The two pairs of numbers make a four digit Control Code 4 Write down the four digit Control Code Note that the system will display the control code twice and then return to showing the first detector to alarm If you miss the Control Code repeat steps 1 to 3 5 Contact your alarm company central station The central station will ask a few questions to make sure you are who you say you are They will then ask for the circumstances of the alarm and for the Control Code If they do not need to send an Engineer to check the system they w
4. the system records the event in its log To distinguish all the users and keep their access codes hidden the log shows each user as a number for example User 02 User 03 and so on When delivered from the factory all access codes are set to default numbers User 01 default access code is 1234 You should change this immediately to a code that only you know User 02 default access code is X 002 User 03 is X 003 and so on up to User 08 X 008 However the default access codes for these users cannot set or unset the system or use any of its special functions On older key pads use the OMIT key in place of the X key Duress Code If your system is connected to a central monitoring station you may want to give some of the users a Duress Code If a user enters the Duress Code while the system is set then the control unit unsets the system but at the same time sends a silent alarm call to the central monitoring station This facility is designed for times when a user is being forced to unset the alarm system by an intruder When the control unit is delivered from the factory the Duress code is X X X X OMIT OMIT OMIT OMIT This code is inactive until you change it Changing Access Codes 1 Enter User 01 access code The display shows 2 Press 4 The display shows oc old code 14 496247 Issue 4 4 Special Functions 3 Key in the access code you wish to change The display shows nc new code
5. 19 E A E to ensure that the Table 1 Cont d Log Event Codes contents of this book are correct However neither the 16 authors nor Scantronic accept any liability for loss or Turning the Chime On Off 16 ar ortie toak Tie anna N e are Testing the System aasa daarnaa 16 subject to change without notice Bell Testisi 16 Walk Test 17 Printed and published in the U K 5 System Faults 18 1 Introduction The 9800 16 zone System The 9800 16 zone system comprises a control unit one or more keypads and various detectors The control unit is a steel box that houses the main controller power supply stand by battery and any remote communicator The control unit is normally fitted out of sight in a safe place for example under the stairs The detectors are installed at various places or zones around the premises If something triggers a detector then it signals back to the control unit How the control unit reacts depends on whether the system is set or unset When set the system raises an alarm whenever a detector is triggered The alarm might be a bell or strobe on the outside of your premises or it might be a silent signal over the telephone line to a central monitoring station When unset the system does not raise an alarm if a detector is triggered The system provides three different setting Levels labelled A B and C Level A sets the whole system protecting all of the premises covered by the alarm system Levels B
6. 4 Key in the new access code that you wish to use Note Do not use 0 zero as the first digit of the code 5 Press v Clear to store the new code Using the Log The system keeps a log of the last 256 events You can examine this log from the keypad To use the log 1 Key in your access code 2 Press 5 The display shows the user number belonging to the access code you used 3 Press 1 to see earlier events in the log Press 3 to see more recent events The display shows a two character code for each type of event Table 1 on the next page shows each of the codes that you might see and their meaning 4 Press V Clear twice to stop using the log Table 1 Log Event Codes Code Meaning AA Arm area A full set Ab Arm area B part set Ac Arm area C part set AE Installer access AP Auxiliary power failure bF Battery fault c1toci6 Zone violation cc Communication successful cF Communications failure dA Disarm area A db Disarm area B dc Disarm area C E1 to E16t Entry via zone circuit EA Entry alarm EF Exit fault Lb Low battery Lf Telephone line failure P T O 496247 Issue 4 15 4 Special Functions Table 1 Cont d Log Event Codes Code Meaning Lt Control unit lid tamper 01too016t Zone omitted P1 to P4 Remote keypad dual key PA alarm PF Mains power failure PL Print log r1 to r4 Remote keypad enclosure tamper rP Remote keypad missing rr Installer reset rt Remote keypad excess
7. USER GUIDE ee 16 ZONE HARDWIRED CONTROL PANEL Scantronic Leading the way in security Contents 1 Introduction 3 The 9800 16 zone System 3 The Keypad 0 eeeeeseceeeeeeesneeeeeeeeee 3 About This Guide cseeeee 5 2 Everyday Operation 6 How Do Know if the System is Working ececceeeeteeeeesteeeeeeeeees 6 Setting the System eee 6 Timed Final Set ccccsceeeees 6 Exceeding the Exit Time 7 Final Door Set ccecceseeeeeeeees 7 Exit Terminate Button Set 7 Part S tting asiana assinet 8 Instant Set a a o 8 Keyswitch Setting eceeeeeeees 8 If the System Will Not Set 8 Unsetting the System 0 9 Unsetting From a Keyswitch 9 Unsetting From the Keypad 9 If You Exceed the Entry Time 9 3 After an Alarm 10 Fire Alarm cccecceeeeeeeeeeeeeeeeneees 10 Disarming the System 10 Resetting the System 10 Customer Reset scceceeeeeeees 11 Remote Reset cseceeeseeeeeeee 11 4 Special Functions 12 INtrOGUCTION 0 002 ee cece eee eeeeeeeentteeeees 12 Omitting ZONES n 12 Omitting 24 Hour Zones 13 Setting the Time and Date 13 ACCESS Codes s 14 Duress Code esceeeceeseeeeeeeenees 14 Ua a Codes ean 9800 16 Zone Hardwired Control Panel User Guide Table 1 Log Event Codes
8. access code at the keypad 3 Press the appropriate Level key The keypad starts the continuous exit tone and the Level LED flashes Leave via the designated exit route Close the final door 5 Press the exit terminate button The exit tone stops and the system sets The Level LED glows steadily Note The Installer may have programmed your system to set after a fixed time even if you do not press the exit terminate button This is to make sure your premises are protected even if you forget to press the exit terminate button Ask your Installer how your system is set up 496247 Issue 4 7 2 Everyday Operation Part Setting The Installer may have programmed your system so that you can protect part of the premises while the rest is in use Level keys B and C can give two part set areas ask your installer which areas each key covers 1 Close doors and windows in the protected area 2 Key in your access code at the keypad 3 Press the Level key B or C as necessary The keypad starts the continuous exit tone and the Level LED flashes see Instant Set below 4 Leave via the designated exit route and if necessary close the final door The exit tone stops and the system sets The Level LED glows steadily to show which Level is set Note Some Levels on your system may be programmed for Silent Set When setting these Levels the system does not give any tones from the keypads or internal sounder Instant Set The area protected
9. by a part set system may not need an exit route or final exit door For these areas the Installer may program the Level key protecting the area as Instant Set With Instant Set the system sets as soon as you press the Level key Note that Instant set is only available on level keys B and C Keyswitch Setting 1 Close all doors and windows The Ready lamp on the keyswitch should be glowing to indicate that all the detectors are closed Some types of keyswitch do not have lamps 2 Turnthe keyswitch to Set 3 Leave the premises and close the final door The system sets If the System Will Not Set If you try to set the system while a detector in the protected area is reporting an open door or window then the keypad will give an interrupted tone and the display will show the zone number of the detector 1 Enter your access code at the keypad The interrupted tone stops and the Day LED glows 2 Goto the zone shown on the display and find out what is triggering the detector If possible remedy the fault 8 496247 Issue 4 2 Everyday Operation 3 Return to the keypad and set the system again If no other detectors are active the system sets 4 Repeat steps 1 to 3 if the display shows other zones 5 Ifyou still cannot set the system then call the engineer Unsetting the System Unsetting From a Keyswitch Turn the keyswitch to OFF The system unsets immediately Unsetting From the Keypad The system has a programmed
10. e system Note If your system is fitted with 24 hour or personal attack detectors you cannot 4 walk test them If you wish to test them call your alarm company Key in your access code The display shows __ Press 9 The display shows then C and the zone number of any detector s that are already triggered Walk round your premises and trigger each detector in turn except 24 hour or personal attack detectors As you trigger a detector the keypad and internal sounder give a short tone and the display shows the zone number Press Y Clear twice to stop the test when you have triggered all the detectors Note You can abandon the test at any time by pressing Clear twice 496247 Issue 4 17 5 System Faults Your system may light the Fault LED and start an internal alarm to indicate that it has detected a fault An internal alarm is the keypad and internal sounders active but the external sounder bell and strobe quiet The display will give a two letter code to indicate what type of fault has occurred The table below shows the more common faults that can happen Display code Fault Lf Telephone line fault Enter access code to silence the sounder Enter your access code again If the display clears the fault was temporary If the display still shows Lf then the telephone line is not working Contact your alarm company Note that you may still be able to set the system but it will not be able to
11. em raises an alarm you must disarm it in order to switch off the sounders and strobes The system keeps a record of which zone s triggered the alarms and shows the zone number s on the keypad display Once you have disarmed the system the system must be reset before you can start using it again Fire Alarm The system gives a fire alarm by sounding a warbling tone from the keypads and alarm sounder The display shows the letters Fr 1 Evacuate the premises and call the Fire Brigade Do not attempt to unset the alarm 2 When the premises are safe follow the instructions below Disarming the System 1 Goto the keypad via the entry route 2 Key in your access code The sounders go quiet the Day and Fault LEDs glow and the display shows the letter c with the zone number of the first detector to be triggered You may also see the Service LED glowing 3 Establish the cause of the alarm 4 Carry on to reset the system Resetting the System There are three different methods for resetting You can tell which method your system uses by looking at the Service LED after an alarm If the Service LED is dark then the system uses Customer Reset You can reset the system yourself from the keypad If the Service LED glows after an alarm then your system uses Engineer Reset Call your alarm company and ask for an engineer to visit the premises to reset the system If the Service LED glows after an alarm and your
12. entry time Ask your Installer to make sure the entry time is long enough for you to enter by the designated entry route get to the keypad and unset the system The entry time starts when you open the designated entry door During the entry time the keypads give a galloping entry tone to warn you that the timer is running 1 Enter through the designated entry door and go to the keypad As you enter the premises the system starts the entry timer and the keypad gives the entry tone 2 Key in your access code at the keypad The entry tone stops The system is now unset WARNING Ifyouenter your premises and aninternalalarm starts then there may be anintruder If You Exceed the Entry Time If you regularly have problems exceeding the entry time ask your installer about Dual Ply Entry and Alarm Abort If the system is programmed for Dual Ply Entry then the control unit adds a 30 second grace period to the end of the Entry Time During that grace period the keypads give a high pitched continuous tone to warn you that the Entry Time has run out When programmed for Alarm Abort the system gives you 90 seconds after the end of the Entry Time to cancel any alarm caused by exceeding the Entry Time or leaving the entry route If you exceed the 90 second Alarm Abort time then the panel gives a full alarm and you may have to call an engineer to reset your system 496247 Issue 4 9 3 After an Alarm 3 After an Alarm When your syst
13. example key in X Omit 2 to omit zone 2 For zones 10 to 16 press X Omit twice followed by a number 0 to 6 for example key in X Omit X Omit 2 to omit zone 12 The display shows the zone number of the detector that will be omitted The system carries on to set as normal The system will not raise an alarm if the omitted zone is triggered Note that the next time you set the system the zone will operate as normal omission only lasts for one setting unsetting cycle 12 496247 Issue 4 4 Special Functions Omitting 24 Hour Zones If your system is fitted with 24 hour detector zones you may be able to omit them if necessary For example your premises may have a fire door that you occasionally open Ask your Installer if this is possible If your system is programmed to allow you to omit a 24 hour zone then 1 Key in your access code 2 For zones 1 to 9 press X Omit followed by the number s of the zone s you want to omit for example key in X Omit 7 to omit zone 7 For zones 10 to 16 press X Omit twice followed by a number 0 to 6 for example key in X Omit X Omit 2 to omit zone 12 To reinstate a 24 hour zone 1 Key in your access code 2 Press X Omit followed by V Clear Setting the Time and Date The control unit contains an internal clock calendar that runs as long as there is power present mains or stand by battery The system uses this clock to mark the time and date on the system log If the
14. f the detectors is operating The keypad shows the zone number of the detector Make sure that all doors and windows are closed 6 496247 Issue 4 2 Everyday Operation 4 Leave via the designated exit route Close the final door At the end of the exit time the system sets and stops the exit tone The Level LED glows steadily to show which Level is set Note If you change your mind about setting the system either press Clear within five seconds of entering your code or key in your access code again if you miss the first five seconds Exceeding the Exit Time If you do not close the final door before the end of the exit time then the system gives an alarm and does not set You can cancel this false alarm by entering your access code at the keypad immediately When you have cancelled the alarm you will have to reset the system and restart the setting procedure Final Door Set With Final Door setting the system sets when you close the last door There is no fixed exit time 1 Close all doors and windows 2 Key in your access code at the keypad 3 Press the appropriate Level key The keypad starts the continuous exit tone and the Level LED flashes 4 Leave via the designated exit route and close the final door Exit Terminate Button Set In Exit Terminate Button setting the system completes setting after you press a button mounted outside the premises by the final door 1 Close all doors and windows 2 Key in your
15. hat have occurred on your system Press 7 to switch the Chime function on or off Press 8 to start a bell test Press 9 to start a walk test The X key Omit on 9800 keypads lets you omit bypass zones when setting the system Note that the Installer must program individual zones so that the system will allow you to bypass them The v key Clear on 9800 keypads tells the system that you have finished entering an access code or other command see 4 Special Functions About This Guide The rest of this guide tells you how to use the system in more detail 2 Everyday Operation 3 After an Alarm 4 Special Functions 5 System Faults Describes how to set and unset the system Tells you how to switch off the sounders after an alarm how to see what caused the alarm and how to reset the system so that it can be used again Tells you how to use the more advanced features of the system Tells you what to do if the alarm system reports a fault 496247 Issue 4 5 2 Everyday Operation There are several different ways of setting the system For all methods except using a Keyswitch you must enter your access code at the keypad The Keyswitch method uses a key in a special switch fitted to your premises Setting the System below describes each method Ask your Installer to provide the method that suits your site best During installation the Installer programs the system to create an exit route for y
16. hich Level is set The LEDs are dark when the Levels are unset Note that the installer can pro gram the system to hide the display The Day LED glows when the system is unset The LED goes dark when the system is set Note that the installer can program the system to hide the display The Fault LED glows when the system is in alarm if the system has detected a fault on the telephone line or if the internal battery has failed The Service LED glows when the panel needs an engineer to reset it or the system has detected an internal problem Call your alarm installer The Power LED glows when the system is using mains power If the Power LED flashes slowly then the mains power has been disconnected and the system is running off the stand by battery The system displays information and instructions through the two character LED display Use these keys to set individual Levels A sets the 496247 Issue 4 Panic Alarm Keys 3 Clock 4 Code 5 Log 7 Chime 8 Bell test 9 Walk test X Omit v Clear 1 Introduction whole system B and C set part of the system D is not active Note that you will have to use your access code first Press keys 1 and 3 together to raise a personal attack alarm Check with your Installer that your system is programmed with this function Press 3 to change the time and date stored in the system Press 4 to change access codes Press 5 to read a record of events t
17. ill give you a Reset Code 6 Key in the Reset Code on the keypad The display clears and the Fault and Service LEDs go out 7 You can now use your system as normal Note Your alarm company may use RedCare Reset Ask your installer for more information about this form of reset 496247 Issue 4 11 4 Special Functions Introduction You can perform a number of other functions apart from setting and unset ting the system These functions are Access code X Setting the system so that some zones are by passed or omitted Access code 3 Setting the time and date on the system s internal clock Access code 4 Changing access codes Access code 5 Reading the system log Access code 7 Turning the chime function on or off Access code 8 Testing the sounders Access code 9 Testing the zones To use these functions you must key in your access code and then press a number key The rest of this section describes each function in turn Omitting Zones Your system may be programmed so that you can omit individual detectors when setting the system Ask your Installer which zones can be omitted Note that omission is not permanent You must omit the zone every time you set the system To set with a zone omitted 1 Key in your access code 2 Press the appropriate Level key and then within 5 seconds 3 For zones 1 to 9 press X Omit followed by the number s of the zone s you want to omit for
18. key presses tamper S1 to S16t Zone soak Test Sr System reset St Set time t1 tot16 Zone tamper violation tr Tamper return fault ul to u8 Access user u9 Duress u0 keys witch t When showing zones 10 to 16 the display alternates between the letter c and the number of the zone Turning the Chime On Off Your system may be programmed so that a chime tone sounds whenever certain doors are opened while the system is unset If your system has an Exit Terminate button then it will act as a door bell while Chime is on To turn Chime on or off 1 Key in your access code The display shows __ 2 Press 7 followed by v Clear Testing the System Bell Test You can test that the internal and external sounders and the strobe are all working as follows 1 Key in your access code The display shows __ 2 Press 8 The system turns the external sounder strobe internal sounder s and keypad sounders on for three seconds each one after the other 3 Press Clear to finish the test 16 496247 Issue 4 4 Special Functions Walk Test You can set the system so that it will allow you to walk round the premises and test each of the detectors a walk test Choose a time when the premises are empty to carry out the test otherwise people may trigger any movement detectors before you do and confuse the results of the test If any detector fails the test then call your alarm company and ask them to check th
19. our premises When setting the system you must follow this route to leave the premises Similarly you must follow a specified entry route when going into the premises in order to unset the system If you stray from these routes you may cause a false alarm How Do Know if the System is Working The Power LED always glows when the mains power is present If the Power LED flashes slowly then mains power is off and the system is working from its internal battery If the Power LED is dark then the system is dead When the system is set a Level LED glows to show which Level key was used When the system is unset the Day LED glows However the Installer can program the system to hide these displays Ask your installer how the system is set up If you wish to test the system and its detectors see 4 Special Functions Testing the System Setting the System Timed Final Set With Timed Final Set the system sets after a programmed exit time has expired Ask your Installer to make sure the exit time is long enough for you to leave the premises and close the final door 1 Close all doors and windows 2 Key in your access code at the keypad 3 Press the appropriate Level key The exit time starts when you press the Level key During the exit time the Level LED flashes and the keypads give a continuous exit tone to warn you that the timer is running If you hear an interrupted tone from the keypads or internal sounder then one o
20. report any alarms to the central monitoring station until the telephone line is repaired bF Battery fault Enter your access code to silence the sounder Contact your alarm company immediately You cannot set the system until the fault is cleared Lb Battery Low Enter your access code to silence the sounder Contact your alarm company immediately You cannot set the system until the fault is cleared Sr Total power failure Enter your access code to silence the alarm At some time both mains and battery power failed together Contact your alarm company immediately You cannot set the system until the fault is cleared t plus number Tamper Enter your access code to silence the alarm Something or someone has interfered with the system Contact your alarm company immedi ately You cannot set the system until the fault is cleared If the display shows any other code see Table 1 on pages 13 and 14 for more details 18 496247 Issue 4 WHOLE DESCRIPTION SYSTEM A OMIT ALLOWED 1 2 3 4 5 6 7 8 SO _ T T T Day contact Tel Night contact Tel Company Name 496247 Issue 4 19 20 496247 Issue 4
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