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1. Maximum Transaction Amount fo OT Default Transaction Form Account Holder Transactions Applications 7 ACHN Ow E Merchants Becount T ame Becount 1D 1005 Company 1007 Company 1003 DemoFee 1022 GL Merchant 1002 STB Settle Default Merchant Companvi Ka Allowed Transaction Types ARC Debit BOC Debit El Cel CBR Credit ka Maximum Transaction Amount SSS o Maximum Daily Amount f f Exclude Pay Plans Default Transaction Form 4ccount Holder Transactions Entry Mode Default simple Novice Ol Allow Text To Wrap In Grid Cells Bank Account Number Options Do Not Display Full ABA Acount No w Assigned Roles Admin ApplicationUser C Site User Allow D Pay Plans O Resubmit Returns O Reve rsals m mport Trans O Delete Trans O Mod ify Trans B Clone Trans D Process Select All De Select All Reports Allowed Login Name This is the username the user will log into ACHNow with i e jdoe Users Full Name This is the user s full name i e Jane Doe Money Transfer Systems Inc Inc Page 57 of 72 Pin Pad Code This field is optional For those that are utilizing the Pin Pad functionality you can enter a 4 digit code number The Pin Pad Code must be EXACTLY 4 digits Activation occurs at the time you have entered the 4 digit code In turn you can also deactivate the Pin Pad functionality by removing the code T
2. 4545 Pren Cherice PPD 0 00 0 00 Debi 1223571 1610859574 Sent to 5454 jeff dunham PPD 0 00 2 00 Cred 1223551 16108566 Sent to 4545 Cherice PPD 1 00 0 00 Debi 1223254 16108269 Sent to 6465 4 af 0 Monthy Ongoing PPD 2 00 0 00 Debi 1223231 16108250 Sent to 4545 test pl PPD 4 00 0 00 Debi 1223228 16108246 Sent to 5465 3 of 0 Monthly Ongoing PPD 2 00 0 00 Debi izas207 16108219 Sent to 4445 test PPD 4 00 0 00 Debil For qualifying items the user will have the ability to Edit Delete Clone and Sched create a Payment Plan for the transaction selected by clicking on the appropriate icon Please Note Only those transactions that have a status of New Transaction can be edited and or deleted To modify the search criteria and search again click the next to Modify Search Criteria Pre Transmission Report The Pre Transmission Report displays transactions which are ready to be sent to your processor Select the desired report format and click the Print Report button You will be presented with the File Download confirmation window Select Open to view the report or select Save to save the report to a local directory on your workstation Money Transfer Systems Inc Inc Page 30 of 72 Processing The Processing Menu contains four sub menu selections Ready to Process Trans Reversal Create ENR ACH File and Sent to Proc
3. 9 achXchans ACHsNow USER GUIDE Introduction Thank you for purchasing Money Transfer Systems Inc software We hope it will help improve your business and banking needs Terms of Use and Legal Disclosures Access or ownership to this manual signifies your assent to these terms of use in this legal notice If you do not agree to these terms of use please do not use this manual achXchang You are not currently logged in Login User Name Password Use of this Web site constitutes acceptance of the Money Transfer Systems Inc User Agreement reserves the right to change these terms from time to time at its sole discretion Disclaimers All materials in this manual are provided as is without warranty of any kind either express or implied including but not limited to the implied warranties of merchantability fitness for a particular purpose or non infringement Money Transfer Systems Inc shall not be liable to any person or entity under any circumstances for any special incidental indirect or consequential damages of any kind including without limitation damages resulting from loss of use data or profits whether or not advised of the possibility of damage and on any theory of liability arising out of or in connection with the use or performance of this information Although Money Transfer Systems Inc has attempted to provide accurate information in this manual Money Transfer Sy
4. Reset Grid This function allows you to reset your grid to the Default Settings after you have sorted filtered and rearranged columns You will also see selections in the drop menu for Admin Settings and MP Settings These are used to assume the grid layout settings as saved by MP or an Admin user for the merchant account under which you are logged in In order for these settings to be applied the Admin or MP user would first have needed alter their grid layout for a specific report Only then can those settings be assumed by other merchant users An example as follows The MP edits the view for the Returns To Review grid by adding removing columns changing the sort order etc When they do so their settings are automatically saved A user then logs into their account which is tied to the same merchant and navigates to the Returns To Review report If they were to select MP Settings and click Reset Grid the grid would then refresh and display the columns and sorting just as the MP modified it to The same logic applies for Admin users In the event you wish to return to your prior view simply select Default Settings and click Reset Grid Money Transfer Systems Inc Inc Page 10 of 72 Expand Collapse All These buttons are only available when grouping is in place Selecting will allow you to expand collapse all groups within a grid Export Each grid offers the ability to Export your data in PDF XLS CSV or RTF Using this function wi
5. Show Customization Window Clear All Filters Expand Colapse Groups Paging 4dd Remoave Columns Grid Layout Export Format Types Select Unselect All Selects all rows on the current page If paging indicates more rows exist than are shown on the current page and you wish to select unselect those as well increase the Records Per Page so that all rows are contained on the current page or move to the next page and select the check box again Grouping You can group by the various grid headers Simply click and drag a column header and release it in the drop zone Pader here to group by that column PL PB PR it se kl pl Set Set de e You can then expand individual row items to review You can also expand or collapse all row items by selecting the Collapse All Expand All buttons at the bottom of the grid Money Transfer Systems Inc Inc Page 5 of 72 sl PL se opel PL si PL e Mele e e Type CCD Count 8 1223962 SITE OFFS Company 1223563 5444 test 1223964 7778 OFFS 1223572 4456 1233573 7778 OFFS 1233974 SITE OFFS 1223976 7778 OFFS 999C70 FETTO ECE 0 00 0 00 45 00 3 00 0 00 0 00 2 00 en nn 547 44 25 1 00 Credit 45 00 Credit 0 00 Debit 0 00 Debit 29 00 Credit 46 00 Credit 0 00 Debit ti nn rad 10 28 2009 10 28 2009 10 28 2009 10 28 2009 10 28 2009 10 28 2009 10 28 2009 10 28 2009 10 28 2009 10 28 2009 10 28
6. clicks on the desired selection and is taken to the Add Transaction screen where the Transaction Type menu is set based on their icon selection 1 i Ready To Process 0 wU U yp CCD Credit CCD Credit CCD Debit CCD Debit ENR PPD Credit PPD Credit Recurring Recurring Automated Recurring Unauthorized Returns o Enrollment amp U yp PPD Debit PPD Debit TEL Debit WEB Debit WEB Debit Corrections i Pi ae 2 3 Money Transfer Systems Inc Inc Page 59 of 72 Simple This layout provides one drop menu for all Debit Transaction Types and one drop menu for all Credit Transaction Types As vvith the Default selection the user simply clicks on the desired selection and is taken to the Add Transaction screen where the Transaction Type menu is set based on their selection 1 s Enter all your transactions for the day k Ready To Process gl ee Li create a debit transaction Web Init Trans oo Unauthorized Returns Corrections s When you ve finished adding all of your transactions review them via the Pre Transmission Report eco co ae co eo ee mn Novice This layout provides a generic layout offering only the basic Credit Credit Recurring Debit Debit Recurring etc transaction selection The user simply clicks on the desired selection and is taken to the Add Transaction screen where the Transaction Type menu is set based on their icon selection 1 s Enter all your tra
7. 2009 10 28 2009 10 28 2009 10 28 2009 iafnoinnna 41a 1 employe 1 employe Company1 1 employe jeff dunham 1 employe 1 employe 1 employe 1 employe Company Company1 Company1 Demet 10 rore 125 00 T Count 32 Admin Settings Collapse All If you would like to remove grouping simply drag the column header back to the main header bar Header Filter The header filter is available for columns where the contents are not unique For example Tran ID is a unique value Therefore the header is not available for this column For columns where the filter is available selecting the filter button will open a small window which displays all unique values within the column You can resize the window by clicking and dragging the lower right corner Selecting a value will create a filter for that column and filters not only the current page but all grid pages returned in the data set E P i 107 e Type CCD Count 8 S l 5 00 1223962 SITE S Companyi 35 00 10 28 2009 10 28 2009 1 employe 1223563 5444 test s i ii 10 28 2009 10 28 2009 1 employe ES 1223564 7778 OFFS Companyi 15 00 10 28 2009 10 28 2009 1 employe 1223572 4456 jeff dunham 13 00 10 28 2009 10 28 2009 1 employe E 1223573 7778 OFFS Companyi 10 28 2009 10 28 2009 1 employe 1223574 SS SITE OFFS Companyi 10 28 2009 10 28 2009 1 employ
8. Bi Pay Plans Es Merchants sh Users Format Name Fixed Format wReplacement Logic Format Type O csw xLs G Fixed Length In the grid below place the number of the field in which the item appears in your file User Loqin Oo o pysec Code Transaction Type Account Name First Last 1 lastName o O Oo o Banik ABA e S Service Fee Amount Account Type File Contains Header Determine By Check Date If Status not specified or has no value set the default value to Status Default Setting send To Ready To Process O send Directly To Processor g _ If Acct Type has no value set the Account Default Setting default value to If Sec Code has no value set the Sec Code Default Setting default value to WEB Allows the replacement of the Account Type and for Sec Code with Use Replacement Logic i ea specified f Hf Acct Type Is Replace With If Sec Code Is Replace With B Business WEB f Telf Checking OET R RCK Checking Indicates Required Field Indicates Required Field When No Default Specified Home Logout Legal Money Transfer Systems Inc Inc Page 43 of 72 Import a File The Import a File process currently contains default formats Arc Scanner Format Extended Reference Standard Standard Ready to Process Standard ACH and Standard ACH Ready to Process as well as any you have manually added Note Only transactions which have been Process
9. CSV With Headers Full Info Format PDF Format Print Report bel Scroll Bars Both horizontal and vertical scroll bars vvill be available to you vvhen the grid exceeds the size of the grid frame You can also use the scroll button on your mouse as vvell as the arrovv keys on your keyboard to navigate inside the grid Money Transfer Systems Inc Inc Page 12 of 72 The Home Page The Home Page is an easy access point for all transactional activity within ACHNow Your user name is located in the upper left hand corner of the screen Directly below you can see what Account ID you are logged in under for those users who have access to multiple merchant accounts Your Slogan Here You re logged in as employee_u Account ID 1007 Other Applications Transaction Overview _ Ready To Process a Web Init Trans o Add Transaction Food sap i Suspended Batch Trans ea o Process I 5 Ej i CCD Credit CCD Credit CCD Debit CCD Debit ENR PPO Credit PPD Credit Returns to Review re Transmission i i A Recurring Recurring Automated Recurring aeuthertoed Retur a Reset My Password Enrollment Imported Invalid 464 Trans z n E 4 s rig Other Invalid Imported Records r PPD Debit PPD Debit TEL Debit WEB Debit WEB Debit Cerrections o Recurring Recurring K T Future Payments Note To allow a larger viewing area as you navigate through the site you can hide show the list and tab menus by clicking the lt
10. Into ACH Control Log Verified Register to File Totals The Transactions by Batch report lists all transactions within a specific batch Select the desired batch row from the window and click Print Report In the event you navigate somewhere else in the application the window will be automatically closed 1 ef je I Mel is si s eli 3 2810 1 11 4 2009 Test trans 11 4 2009 Sent t Unpaid K Collapse All Expand All Money Transfer Systems Inc Inc Page 26 of 72 Transactions The Transactions menu contains four sub menu selections Current Transactions Add Transaction Find Transactions and Pre Transmission Current Transactions The Current Transactions grid displays all the Transactions that have been entered into ACHNow via manual entry and or File Import that have not yet been Sent to Processor You re logged in as employee_u PR Othe plicati ee l Current Transactions ee 1 00 0 00 1 oO Show Customization Window Admin Settings teset Gric Collapse All Expand All Excel From this grid you can view edit clone delete or schedule transactions Edit If selected you will be brought to the Edit Transaction screen Modify information as desired and click the Update button when finished Upon updating the information you will be returned to the grid Delete If selected you will be brought to the Delete Transaction screen Select the check box to confirm the
11. Reports Accounts where Auto Resubmit is enabled in the Processor Application will not see their RO1 RO09 returns in this window You can Resubmit returns which meet the following criteria You have the necessary permission to resubmit returned items The returned transaction must have an R01 or an RO9 return code The returned transaction is not a C21 transaction The returned transaction Submit Count is less than or equal to 2 The ABA Account Number combination does not exist in Revoke Returns The following rules then apply to the resubmitted item e Ifthe transaction being resubmitted has an addenda the newly created transaction will have an addenda e The newly created transaction will have the Submit Count of the original transaction plus 1 e Ifthe Merchant s NSF Fee is greater than 0 00 a fee transaction will also be created for each transaction resubmitted The Sec Code for the fee transaction will be CCD if the returned transaction is a CCD and a WEB if the returned transaction is a WEB Otherwise it will be a PPD transaction Unauthorized Returns This screen displays all unauthorized returns These returns cannot be resubmitted You can however Hide them once reviewed Imported Invalid ABA Trans This screen displays transactions that have been imported into ACHNow and contain invalid ABA numbers The Transactions will remain in this category until they have been corrected and re submitted Other Invalid Impo
12. Status is Sent To ACH the RecordType is Detailed and the transaction is not an Offset In addition users can only reverse transactions they have entered with the exception of Site Users If you wish to reverse a single transaction begin by searching by the original Tran ID The Tran ID can easily be found by looking in the Sent To ACH grid from Transaction Overview on the Home Page You re logged in as employee_u Other Applicatioi Pe Batch and Trans Reversal ee Total Debits Count 1 Amount 15 00 Total Credits Count 0 Amount 50 00 1223591 2795 gym membership 2 of 13 mary white Sent to ACH PPD Debit 15 00 123456780 3455 11 02 2009 11 1223591 Total Transactions Count 1 Amount 315 00 Clicking Reverse will create new transaction s from the transaction s listed above with the exact opposite dollar value and place them in Ready To Process Failure to complete the reversal by clicking Process in the following step will require you to manually send the transaction s to processor from the Ready to Process Screen Reverse Cancel Home Logout Legal Clicking Reverse will immediately create the new transaction in the Ready To Process queue If you created the reversal in error do not complete the confirmation in the next step Simply navigate to the Ready To Process queue and delete the transaction If you do wish to continue with the reversal you have two options Money Transfer Systems I
13. amount of 50 00 06 04 2009 04 05 Payment number 1 was generated in the amount of 50 00 Syst PlannedTransGenerate 06 04 2009 07 10 Home Logout Legal Under the Pay Plan Details heading you can view a snapshot containing the specifics for the plan Pay Plan History provides a listing of each payment that has occurred and its status You can also export this data by selecting the small S Export icon in the upper right corner of the grid It is important to note if you have generated payments in advance and altered the dollar amount of the payment say to add a service fee the payment will reflect that modified amount In the example above the payment plan amount is 35 However payments were generated in advance the dollar amount was modified and as you can see there are payment amounts listed of 70 50 and 100 as well as a normal payment of 35 Now if you look at the Pay Plan Notes it s important to see that the note generated by the system does not reflect the modified payment amounts We plan to include Money Transfer Systems Inc Inc Page 54 of 72 this in a future release However for now the best practice would be to have the end user manually add a note when generating a payment in advance Pay Plan Totals give a snapshot of how many payments have been made the number remaining and dollar totals for both Pay Plan Notes give you a detailed listing of all activities for that payment plan Each time a paym
14. email address ID Enter the Tax ID field present only for certain transaction types In House ID Enter the In House ID Notify Account Holder Selecting this check box requires you enter an email address for the consumer If selected an email will be generated to the email address specified with the Amount and Effective Date you have indicated Note If cloning a transaction that was entered without an email address this check box will not be selectable Below is an example of the email the client will receive From test attirmativeusa com mailto test attirmativeusa carm Sent Monday August 25 2008 6 55 4M To testibaffir mativeusa corri Subject Transaction From Company Please Mote A transaction from Companyl for the following amount 10 53 was authorized to be credited to your account on or about 6 25 2008 When adding transactions the fields marked with an asterisk are required fields Make sure you have completed all required fields and click the Add button to enter the transaction Once the transaction is added it will be placed in Ready to Process status Step 2 Pre Transmission Report The Pre Transmission Report screen can be accessed from 3 locations Money Transfer Systems Inc Inc Page 21 of 72 The Home Page Pre Transmission link Step 2 the Home Page Menu or the Reports Tab List Menu You re logged in as employee_u at P Pre Transmission Report Company 1007 mi E Oth
15. formats labeled Ready to Process will send the transactions to Ready to Process instead of sending them directly to your Processor You re logged in as Credit H a Account ID 1030 File Formats Other Applications Credit Hold 1030 si Drag a column header here to group by that column Extended CSV XLS dS fees csv XLS OOOO eee eee ee N Et Reference Format CSV XLS T Standard CSV XLS E Standard Ready to Process CSV XLS T Standard ACH ACH Standard ACH Ready to Process ACH Show Customization Window Admin Settings Reset Grid Collapse All Expand all Excel Export MH HKRHK HRA ill m m Ill FP Although you cannot edit delete or clone the 7 default file format selections you can perform these actions for any file formats you have added From this screen you can also easily identify which file formats contain a header Money Transfer Systems Inc Inc Page 39 of 72 Edit File Format Select the Edit icon make modifications as desired and click Update Format Name My Mew Format Format Type csv x7s O Fixed Length In the grid below place the number of the field in which the item appears in your file Transaction Type Account Name First Last File Contains Header Amounts Contain Decimals WITHOUT Actual LI No Decimals pacimal Points eg 13768 to be read as 137 68 Determine By Check Date If Status not specified or has no value set the default
16. have access to Allow Process if they import a file it will be Sent to Processor if they are not using one of the formats that Sends to Ready to Process Reports Allowed By default a user will have access to all reports listed all rows will be highlighted You can choose to De Select All which will remove all reports Select All which will add all reports or click with the right mouse button while holding the lt CTRL gt key to select only specific reports Money Transfer Systems Inc Inc Page 61 of 72 User List The Users Tab consists of two selections User List and Add User The User List is a catalog of all users for a given Merchant You i STEM i Other 4 ications aS n User List li memea lA ACHNow Drag a column header here to group by that column _ Credit Hol Rocce ES employes admin ACHNow Company 1005 pr aimn employee_user ACHNow Companyi 1007 emplovee user employes user Check Verification Companyl 1007 employee user employes user ACHNow Company 1005 employee_user2 employes useri ACHNow Companyi 1007 employee_user3 JE E oe pa il ny ll Li PEF mP IE uly a fi Money Transfer Systems Inc Inc Page 62 of 72 Edit If selected you will be directed to the Edit User screen Modify your desired information and click the Update button when finished Upon updating the information you will be returned to this grid t Login Name georgeb Users Full Name George B Pin Pad Code 123
17. lt gt gt icons located under the Merchant List This is available for both List Bar and Tab modes As well you can expand collapse the header bar by clicking the lt lt gt gt icons under the Other Applications drop menu Your Slogan Here Home Logout Help You re logged in as employee_u a ee Account ID 1007 Other Applications Companys 1007 ml acmon O dh f 1 s Enter all your transactions for the day EA w EA ya E E w CCD Credit CCD Credit CCD Debit CCD Debit ENR Automated PPD Credit PPD Credit Recurring Recurring Enrollment Recurring PPD Debit PPD Debit TEL Debit WEB Debit WEB Debit Recurring Recurring 2 LAS aart Ue luna firn oh ru ti ryg vj FI m n Wir Tranc ar Hinir Ti mai ri uar thor t ni gt s When you ve finished adding all of your transactions review them via Lo Die Feo rn rere Corer the Pre Transmission Re port i Wihan un Ter en Eur E t li E J MUA KE gr Tira JI m LT T a or g E 8 i Wihnen y O U tE SsdUsiitU I L cin i ns for processing transactiol 72700 Current Month to Date Last Month Items Paid Settled Home Logout Legal Money Transfer Systems Inc Inc Page 13 of 72 The header displays permanent information such as your Company logo Company slogan and Company name There are three user entry modes available in ACHNow Default Simple and Novice The Default Mode illustrated above lists each allowed transaction type individually on
18. of 72 Appendix A SEC Code Definitions The following definitions were taken from NACHA s ACH Rules ARC Accounts Receivable Truncated Check Debit An ACH debit of a check received in the U S Mail and converted to an electronic item The definition of U S Mail includes mail delivered by the United States Postal Service as well as mail delivered via courier service including but limited to federal Express United Parcel Service or other local courier service and does not include items personally delivered or deposited in a merchants night drop These checks are not considered to have been delivered by U S Mail and are not eligible for truncation Corporate checks are not eligible for truncation BOC Back Office Conversion Entries effective March 16 2007 This Standard Entry Class code enables Originators during back office processing to convert to a Single Entry ACH debit an eligible check received at the point of purchase or manned bill payment location for the in person purchase of goods or services The Receiver s source document i e the check is used to collect the Receiver s routing number account number check serial number and dollar amount for the transaction Authorization for a BOC entry is obtained through notice provided by the Originator at the point of purchase or manned bill payment location and the Receivers going forward with the transaction CBR Corporate Cross Border Payment no longer supported Septe
19. tab and click on the Trusted Sites icon e Then click on the Sites button to open the Trusted sites dialog box If there is no entry for httos www achnow us in the Websites list click on the Add button to add AchNow to the VVebsites list e Click the Close button to close the Trusted sites dialog box Money Transfer Systems Inc Inc Page 11 of 72 b Modify the Security Settings for the Trusted Sites to allow prompting for file downloads e While in the Security tab of Internet Options with the Trusted Sites icon selected click on the Custom Level button e This will open a dialog box for Security Settings Trusted Sites Zone e Select Medium default from the Reset to drop down box and click on the Reset button to reset all settings to the default Trusted Sites security settings e Now scroll through the Settings to locate Automatic prompting for file downloads which is in the Downloads section and select the Enable option Printing of reports within AchNow should function correctly now If not please insure that your Pop Up blocker is disabled Drag a column header here to group by that column isis ete eee eis ee ies jones i 11 6 2009 Consu 2811 35 00 _ 0 00 8 of 10 PDF Format Excel Format CSV No Headers Format CSV No Headers Full Info Format Show Customi CSV With Headers Format eset Gri Collapse All Expand All
20. the Home Page while the Simple Mode will display two drop downs one for EFT Credit and one for EFT Debit When one of these drop downs is selected the allowed transactions types are listed by the account types allowed The Novice Mode imitates the links found in the legacy version of ACHNow The User Entry Mode is configured from the Add Edit User screen The Main section of the Home page contains Hyperlink shortcuts to help you navigate ACHNow and to facilitate the submission of transactions The hyperlink shortcuts that are displayed and available are dependent upon the permissions granted to the user by the Merchant Processor and or Merchant To the right of the Main section is the Transaction Overview grid Transaction Overview The Transaction Overview grid displays a summary of each Transaction category It also displays a total amount for each Transaction category This overview may also be used to obtain a list of transactions contained within a particular category by clicking on the category total Ready To Process 1 Web Init Trans 17 Suspended Batch Trans 2 Returns to Review 3 Unauthorized Returns 3 From this list a more detailed view of any Imported Invalid ABA Trans 12 particular transaction category can be Other Invalid Imported Records 12 obtained by simply clicking on the Corrections i category total amount The resulting Fius Papane i screen can be used to review and verify Sa eae all information for that parti
21. 0 John is now calling in on the May 21 stating he will not be able to make his upcoming payment on June 1 He is advised we can skip the June 15 payment however he will be charged a service fee of 25 We then Generate Next Payment and click Update From the Future Payments queue we edit that transaction that is dated June 1 changing the date to July 1 and the amount to 75 The transaction will remain in Future Payments until that date has arrived and will be sent out for 75 Once the transaction has posted our payment plan total amount will remain at 500 the total payments will remain at 10 the next payment number will be 3 the remaining balance will be 900 and will not reflect the additional 25 service fee we charged in our July 1 payment The system note that is placed in Pay Plan Notes will not currently reflect the modified payment amount so it is important for the end user to manually place a note indicating the events that transpired ther pli tions Edit Payment Plan Other Applications ACHNow Transaction Type CCD Credit Notes Routing Transit 123456780 Account Number 3456789 Schedule Check Amount 35 00 Number of Payments 10 Plan Total 350 00 LJ ongoing H active Addenda Information telephone bill First Payment Date 5 21 2009 w Next Payment Date 6 222009 Next Rel Date 6 18 2009 Next Pmt No 5 Generate Next Payment E E Eo Reference Check this checkbox t
22. 223215 2744 8 21 2009 Billy Bob 8 20 2000 Sent to Paid 0 00 5 00 1223221 2746 8 26 2009 Weekly Tu 14 of 0 8 25 2009 _ Sent to Paid 4 00 0 00 746 66 62 00 43 Reset Grid Collapse All Expand all Excel POF Format Print Report For Batch Selected Dup Batch Into Pay Plan Show Customization Window Select Open to view the Report or select Save to save the file to your local hard drive File Download Do you want to open or save this file Mame TransactionsByBatchReport_ 20070514101941 pdf Type Adobe Acrobat Document From Wawa achmow us While files from the Internet can be useful some files can potentially harm your computer T pou do not trust the source do not open or save this file What s the risk Once the report is produced you have the option to print it and or save it to your local workstation Please refer to Appendix B for a list of Reports and definitions Money Transfer Systems Inc Inc Page 67 of 72 Support Additional Information 1 The following are web sites that may be helpful with running your business Terms and Definitions http www achprocessor com GlossaryOfElectronicPaymentTerms pdf Bank ABA Routing Number Lookup hitp www fedwiredirectory frb org search cfm http yourfavorite com free verification Atm NACHA Rules and Regulations http www nacha org ACH Rules ach_rules htm Money Transfer Systems Inc Inc Page 68
23. 4 Token Serial Email Address cbyler aftirmativeusa com Notification Email From ATISupport AffirmativeUSA com Default Notification Email To chyler affirmativeusa com Use Email Address Password Valid For Days a User Active Make Profile s Active Applications 3 ACHMO w E Merchants Company Merchant1 Merchant Merchant STB Settle Allowed Transaction Types CBR Credit Maximum Transaction amount IT Maximum Daily Amount Exclude Pay Plans Default Transaction Form Account Holder Transactions Entry Mode Default Simple Novice O Allow Text To Wrap In Grid Cells Bank Account Number Options Co Not Display Full ABAfAcount No Ka Assigned Roles Admin ApplicationUser UJ Site User Allow O Pay Plans Resubmit Returns O Reversals o mport Trans O Delete Trans I Modify Trans O cione Trans D Process Reports Allowed Money Transfer Systems Inc Inc Page 63 of 72 Delete If selected you will be directed to the Delete User screen Select the check box to confirm the Deletion and click the Delete button Login Name georgeb Users Full Name George B Pin Pad Code 1234 Token Serial Email Address chyler aftirmativeusa com Notification Email From ATISupport affirmativeJS com Default Notification Email To chyler affirmativeusa com Use Email Address Password Valid For Days a User Active Make Profile s A
24. 4 Daily 526 Weekly 580 Daily webman WEB test ppd PPD test ppd PPD Cherice CCD Weekly T CcD Cherice PPD 50 00 1 00 1 00 1 00 4 00 1 00 0 00 Debit 0 00 Debit 0 00 Debit 0 00 Debit 0 00 Debit 0 00 Debit Weekly 12 31 2009 Weekly 12 31 2009 Weekly 12 31 2009 Weekly 12 31 2009 Weekly Weekly 1 4 2010 1 4 2010 1 4 2010 1 4 2010 11 9 2009 11 10 2009 11 6 2009 11 9 2009 Excel Show Customization Window Admin Settings Collapse All Expand All Show All Pay Plans The Payment Plan List screen allows you to Edit Delete and or Clone a Payment Plan In addition to showing the currently active plans you can also click the Show All Pay Plans button to show historical plans which are no longer active You will be able to decipher which plans are no longer active as they will have a checkmark in the Completed checkbox For Custom Schedules the Schedule Name will be blank Important Note If a Revoke Return comes in against an ABA Acct combination for which a payment plan is established the Payment Plan will be immediately deactivated the payment plan will be noted and an email will be generated to the merchant indicating the action taken with the Payment Plan ID involved Ongoing A checkmark in this box indicates this payment plan has no end date Active A checkmark in this box indicates this is an active payment plan Edit If selected you will be directed to the Edit Paym
25. 48dbdee5de3de For mary white Forecast Starting With Date 11 9 2009 Ending With Date Forecast Starting With Payment 33 Ending With Payment Upon clicking the Forecast button you will be presented with a new menu shows a listing of all upcoming payments based on the criteria you entered Again you have the ability to Export this grid as well Money Transfer Systems Inc Inc Page 55 of 72 Forecast From the bottom of the Active Payment Plan screen you can also access forecasting for multiple payment plans From the Payment Plan Forecast screen select your start and end dates and click Forecast You re logged in as employee_u SEES i Payment Plan Forecast Companyi 1009 Total Debits Count 152 Amount 2 128 64 Total Credits Count 30 Amount 30 00 08 31 2010 Monday Giooojero bes Jess Monthy Schedule Fo7 su2010 saturday 10 00 p 0 oest ememr Monthy Schedule Qbursizoio Sunday siooo aeo oest emmi Moniy Schedule ae 3 10 ri 10 Other Applications 1 23 2005 sis 00 Pro Debt OSS mary white 11 16 2009 Mondav bi oo RAS Total Transactions Count 182 Amount 2 158 64 Forecast Start 11 4 2009 End 11492010 Grid Type Outlook O Hierarchical You will then receive a listing of all upcoming payments for all payment plans within the date range selected You can select between two views The Outlook view is shown above The Hierarchal view is shown below Y
26. Addenda Information Enter all or part of the Addenda Information Enrollment Type Select an Enrollment Type from the dropdown window Check Trans Date Type the From and To Check Date or select the dates from the calendar Eff Date Type the From and To Effective Date or select the dates from the calendar File Import Date Type the From and To File Import Date or select the dates from the calendar Submit Date Type the From and To Submit Date or select the dates from the calendar Submit Count Select the lt gt symbol from the drop menu and type a 1 2 3 in the field Reference Enter all or part of the Reference information SSN ID Enter all or part of the SSN or ID In House ID Enter all or part of the In House ID Import ID Private Data Enter all or part of the Import ID or Private Data Trans Status Select a Transaction Status from the dropdown window Find Transactions For Select either the All Criteria radio button or At Least One Criteria radio button Click the Submit button to find your transactions Once the search is submitted the Results will be displayed in a grid Money Transfer Systems Inc Inc Page 29 of 72 You re logged in as employes u h aaa n aa i Find Transactions Companys 1007 ml 33 Other Applications 1223550 16108598 Sent to 5465 5 of 0 rn Ongoing PPD P spe ra 00 Debit 1223590 16108597 Sent to
27. Deletion and click the Delete button Clone If selected you will be brought to the Add Transaction screen Only the information contained in the following fields may be changed Check Amount Check Number Check Date Reference Consumers Name SSN and In House ID Make the desired changes and select the Add button to create another transaction Sched If selected you will be brought to the Add Recurring Transaction screen Use this screen to enter Recurring Transactions Please note that Recurring Transactions will be generated one business day early if they fall on holidays or weekends Money Transfer Systems Inc Inc Page 27 of 72 Find Transactions The Find Transaction screen allows you to perform specific Transaction searches in ACHNovv M a Home Transactions a gt Processing fa Files ine Pay Plans sal Reports Transaction State O Fending O Processed ACH d All Select Merchant s Select All SI De Select All Transaction Type Routing Transit Account Number Check Type Consumer Company Name Schedule Check Number Check Amount v Return Item Fee mj Return Item Fee Description Addenda Info Enrollment Type _ M Check Trans Date From Submit Count Reference SSM ID In House ID Import ID Private Data Trans Status ALL Ooo Y Find Transactions For All criteria Vat Least One Criteria Enter at least one criterion to execute a s
28. Ka Gj PI PI L PR RR an 1005 Company Company2 1030 196 Credit Hold Credit Hold stb 1003 Demo Fee DemoFes STB 1022 L GL Merchant GL Merchant STB 1038 19 Legacy Merchant Legacy Merchant STB 1036 Merchant 1061 Merchant 1061 STB 1037 Merchant 1061 Merchant 1061 STB Default Settings Excel Show Customization Window Help ACHNow Help is located to the right of the Logout link in the page header and offers valuable tips and answers to frequently asked questions Other Applications This menu allows you to navigate between ACHNow and other applications which you have access to Selecting one of these applications from the menu will take you directly to the application using your same login credentials but without the need to manually log in Money Transfer Systems Inc Inc Page 18 of 72 Transaction Flow Step 1 Add Transaction From the home page select a transaction hyperlink You will be brought to the Add Transaction Entry Screen for that particular transaction type Transaction Type PPD Debit Routing Transit Account Number Check Type Check Amount Eff Date Reference Consumer Name Address 1 Address 2 City State D Country United States Fip Phone Email ID In House ID C Notify Account Holder Indicates Required Field Transaction Type Select the transaction types from the dropdown window Please note If you have only one Transaction type allowed t
29. Payment Plans and Active Payment Plan List Add Schedule Here you can add payment plan schedules You can choose to create weekly bi weekly monthly or custom schedules You can also require a prenote for all transactions which use your new schedule Simply select the desired radio buttons and corresponding rows and click Add to complete You will then see this schedule selection in the Schedule List Add Payment Plan screen and Add Transaction for recurring transactions Add Schedule Schedule List Schedule Name Monthly on the Last Friday CI Require Prenote for all Transactions that use this schedule O weekly Bi Weekly O or Custom 1 Select the days on which Transactions will be created 1 Enter the number of days between each payment Doo E Or Monthly 1 Select the months in which Transactions will be created 2 Then select the days on which Transactions will be created Fixed 30th or last day of month alst or last day of month Flexible Schedule Name Enter a name for your Schedule Require Prenote Check Box Select this box if a Prenote is required for all transactions that use this schedule Payment Plans which include a prenote are now required to have the Start Date at least 6 business days in the future as per NACHA rules Upon adding a payment plan that requires a pre note the user will be prompted that no transactions can be entered for that ABA AcctNo combination for 6 bu
30. Submitted Returns This report displays all the Returns according to Return Date within the date range provided It will report those transactions that have been returned and are older than 5 days from the submission date It offers a First Level drill down to view the detail of an individual transaction At this final level the user is offered the options of Resubmitting Killing or duplicating this individual transaction depending upon the age and status of the transaction Pre Transmission This report will display all new transactions These are the transactions that are in Ready to Process status This report comes in both a standard and Optional Format The Optional Format will export the columns and data in the same order as Legacy ACHNow The Optional Format is available for both Excel and CSV Previously Paid Returns This report will display all Return transactions that are included in a net settlement but were previously paid out These are transactions that are part of a net settlement Returns By Check Date This report displays all the Returns according to Return Date within the date range provided Returns By Return Date This report displays all the Returns according to Return Date within the date range provided Returns by Submit Date This report displays all Returns according to the Submit Date within the date range provided Money Transfer Systems Inc Inc Page 71 of 72 Returns To Review This repo
31. actions under this Merchant Example In Ready to Process they will see not only their items which are Ready to Process but the transactions for all this Merchant s users which are in Ready to Process In turn they will have the ability to send all of those transactions to processor The permissions you assign in the following section ONLY Affect the ACHNow net Website They have no influence whatsoever on Web Service users or Web Service transactions Allow Pay Plans Selecting this check box will allow the user access to the Pay Plans Tab adding payment plans adding schedules and viewing active payment plans Allow Resubmit Returns This selection allows the user to Resubmit eligible returns RO1 ROQ from the Returns to Review grid in Transaction Overview Allow Reversals Selecting this check box will allow the user to perform reversals via the Trans Reversal selection in the Processing Menu Allow Import Trans Allows the user access to File Import Keep in mind even if a user does not have access to Allow Process if they import a file it will be Sent to Processor if they are not using one of the formats that Sends to Ready to Process Allow Delete Trans Allows the user to delete transactions Allow Modify Trans Allows the user to modify transactions Allow Clone Trans Allows the user to clone transactions Allow Process Allows the user to Process transactions Keep in mind even if a user does not
32. ase note The date input field also varies based on the transaction type For ARC POP and RCK transaction types the date input will be for Check Date For the remaining transaction types other than ENR which will not have a date input field the date input displayed on the screen will be for Effective Entry Date Only merchants that have Send to Ready to Process by Effective Check Date selected assigned by the Merchant Processor will have the following logic flow for their transactions This logic applies to ACHNow Add Edit Transaction Add Edit Payment Plan and ACHNow Web service Insert Modify Transactions For SEC Codes using Check Date RCK ARC POP BOC and C21 Check Date is required on form Send to Ready to Process Set Effective Date to the Release Date specified on form selected set Check Date and Effective Entry Date to Release Date 1 Business Day Send to Ready to Process Set Check Date and Effective Entry Date to Check Date specified on form by Effective Check Date not selected set Effective Date to Check Date 1 Business Day For SEC Code PPD or CCD Credit Loan Send to Ready to Process Set Effective Date to Effective Entry Date 1 Business Day by Effective Check Date selected Send to Ready to Process Set Effective Date to Effective Entry Date 2 Business Days by Effective Check Date not selected For All Other SEC Codes which use Effective Entry Date Effective Entry Date is required on f
33. ators You can open the Filter Control by clicking the image or filter expression link displayed within the Filter Bar Add Remove Conditions To create and customize filter criteria use the and buttons Change a Column in a Filter Condition To change a conditions column invoke the column list and choose the required column Change an Operator in a Filter Condition To change a condition s operator invoke the operator list and choose the required operator Money Transfer Systems Inc Inc Page 8 of 72 Edit a Condition s Value To edit a conditions value click the And hyperlink To discard changes to the value and close the active edit box press ESC Add Group Add Condition x Remove Records Per Page This selection allows you to increase decrease the number of rows that are displayed within the current grid Modifying this selection will not change the default records per page displayed in other grids However your selection is retained for that specific grid This allows flexibility in the event you want to see a smaller larger number of rows for only specific report grids Rather than setting your default records per page to a higher number remember regardless of the number of pages returned your filter is applied to all pages within the returned data set 10 28 2009 10 28 2009 Clear The clear hyperlink removes all applied filters and restores the data to its prior state before the filters were ap
34. con for the Sum Check Amount Enter the amount of your Check Number of Payments The number of recurring payments Plan Total The sum of the Check amount multiplied by the number of payments L ongoing Place a check in the appropriate check box Active to select between Ongoing or Active Ongoing plans have no end date Addenda Information Certain transactions require remittance information in a specific format First Payment Date The date of the first payment Note If you are adding a payment plan that includes a pre note you will be prompted that no transactions can be entered for that ABA AcctNo combination for 6 business days as per NACHA rules Entering a start date the past is not permitted Reference Free form text field Company Name Enter the Company Name Address 1 f Address 2 PO adding a new transaction the a Nf a attempt to find a match on state Zip Phone fs either one of the following Account Number and or SSN Consumer Name If a Match is found the saved address information will be used to populate the screen dress Matching When Address 1 Address 2 Company address City State Zip Company city and state location followed by zip code Phone Company phone number Email Company email address ID Enter the Tax ID In House ID Enter in the In House ID Money Transfer Systems Inc Inc Page 50 of 72 You al
35. ctive Applications _ ACHNow E Merchant s n Res ees 1005 Company 1007 Company 1014 Merchant 5 1015 Merchanti z 1015 Merchant 1002 STESettle Default Merchant Company1 i R Allowed Transaction Types APR Debit A BOC Debit za CBR Credit Ka Maximum Transaction Amount 7 Maximum Daily Amount Exclude Pay Plans Default Transaction Form Account Holder Transactions Entry Mode Default Simple Novice O Allow Text To Wrap In Grid Cells Bank Account Number Options Do Not Display Full ABA Acount No Assigned Roles Admin ApplicationUser UJ Site User Allow D Pay Plans in Resubmit Returns IO Reversals H im port Trans O Delete Trans IE Modify Trans H clone Trans D Process Reports Allowed Ach Transmittal Register ja Select All Batch Summaries De Select All Corrections By Submit Date i Net Settlements Ka CI Confirm Delete Clone If selected you will be directed to the Add User screen please see next section Enter a new Login Name Users Full Name Email Address etc and seleci the Add button to create your nevv user Money Transfer Systems Inc Inc Page 64 of 72 Reset Pyv Selecting the Reset Pyv icon vvill prompt you vvith a confirmation screen to ensure you really vvant to reset the users password Clicking Reset will perform the action immediately An
36. cular category Depending upon the type of transaction Sela th s si selected and the status in which the Ro transaction is in you will be given option Items Paid Settled 72618 buttons to perform certain functions Current Month to Date g Last Month 32 Ready to Process This screen displays transactions that have been entered into ACHNow via File Import and or the Add Transaction screen that have not yet been Sent to Processor Web Init Trans This screen displays transactions that have been entered using Pay by Check For Merchant Processors or Site Users any new Web Init Trans will automatically be synchronized from Processor when the user navigates to the Home Page Money Transfer Systems Inc Inc Page 14 of 72 Suspended Batch Trans This screen displays transactions that have been rejected by the Federal Reserve for one reason or another You also have the option to move them back to the Ready To Process queue after making your corrections Returns to Review This screen displays returns transactions which you originated and could not be collected for one reason or another Based on the permissions issued by your Processor you will be able to Edit Delete Clone or Resubmit your returns Normally these transactions are returned within 2 days but some returns can take up to 60 days You can also choose to Hide items shown on this screen Even if you hide items they will still be reflected on Return
37. d File Format Import a File u Import Errors Money Transfer Systems Inc Inc Page 45 of 72 Import Errors The Import Errors screen gives you a detailed snapshot of the file in which the error was encountered the error type etc You re logged in as employee_u i r Other Applications Account ID 1007 e All Import File Errors i e fey iy Sy iy PP e e iy e E ceeoir c_ Boop Betty S00 07 07 09 07 07 09 New Li Import Bank AB Betty 1 10 20 2009 employ DEBIT D Debit Today e ee 20 00 10 20 2009 10 20 2009 Import Bank AB By Che 1 10 20 2009 employ C DEBIT D Debit Today Haani Oe 20 00 10 20 2009 10 20 2009 Import Bank AB By Che 1 10 20 2009 employ F TEL D Rod Serling a Saar M 20 00 07 07 09 07 07 09 Import Bank AB 63 10 18 5 2009 1 employ Count 24 Admin Settings Collapse All Expand All Excel Show Customization Window From this screen you can review the errors either on screen or via export After reviewing you can make the necessary corrections to the file and reattempt To clear the error from your screen place a checkmark in the appropriate line item checkbox and select the Void button Return to the Import a File screen and import the file once again Money Transfer Systems Inc Inc Page 46 of 72 Payment Plans The Pay Plans menu contains five sub menu selections Add Schedule Schedule List Add Payment Plan Find
38. d and hitting Enter you will receive a success message and be returned to the initial Trans Reversal screen where you can view the Transmittal Register The same steps apply for Trans Reversal by Batch ID In this case however new opposing transactions will be created for each transaction in the batch Money Transfer Systems Inc Inc Page 33 of 72 Create ENR ACH File If you do not have access to this menu item and feel you should please contact your Merchant Processor This grid displays only ENR transactions that can be batched to create an ENR ACH File You re logged in as employee_u ae Other Applications Account ID 1007 N Create ENR ACH File j Drag a column header here to group by that column F 1223717 9 Jorge Nooner ENR m 00 Credit NA aR R AR 1 26 31 PM Show Customization Window Collapse All Expand All Excel Click the check box to select the transactions that you wish to batch to create an ACH File Users who do not have the permission to modify transactions can click on the TranlD to view the transaction details A snapshot of the grid can be made by clicking on the Export button Click the Create ACH File button to process the transaction s You will be brought to another grid displaying only the transactions selected for processing You re logged in as employee_u Othe E m E oe Create ENR ACH File dei al Companyi 1007 M Discretionary Data File Name 091104012642empl
39. e 1223976 SS OFFS Companyi 10 28 2009 10 28 2009 1 employe nnnc FREE EE VITO MECT Paminammii Ton ndimon 1 sendin Count 32 Filter Row Menu 547 4 44 125 Selecting this filter button opens a small window which allows you to select one of nine filter conditions Selecting a value will create a filter for that column and only criteria which meet your selection will be returned within the grid Remember regardless of the number of pages returned your filter is applied to all pages within the returned data set Money Transfer Systems Inc Inc Page 6 of 72 Drag a column header here to group by that column o Seon wath e 1223563 5444 eoh PEST SS ES I 1223564 7778 OFFS R 45 Ends with 10 28 2009 10 28 2009 1 employ 1223572 4456 jeff dunham 3 Eak 10 28 2009 10 28 2009 1 employ 1223573 SST OFFS Companyi 0 cartel 10 28 2009 10 28 2009 1 employ 1223574 78 OFFS Company1 0 10 28 2009 10 28 2009 1 employ 1223576 7778 OFFS Company 2 Is less than 10 28 2009 10 28 2009 1 employ 1223575 7778 OFFS Companyl 0 Is less than or equal to 10 28 2009 10 28 2009 1 employ 1223276 5454 20 of 0 Weekly Tue 4 0 is greater than ur 10 6 2009 10 6 2009 1 employ Is greater than or equal to punt 32 Show Customization Window Admin Settings Reset Grid Collapse All Expand All Sort Indicator The column s current sort order is indicated b
40. e_user ach Type ACH_auto_ File 960 bytes From atiweb harm your computer IF you do not trust the source do not open or C While files from the Internet can be useful some files can potentially save this file What s the risk Once the file is downloaded it is moved to an archived status A list of the archived files can be viewed from the Archived Files screen Money Transfer Systems Inc Inc Page 35 of 72 Sent To Processor This screen displays transactions that have been sent to the Processor The information displayed is the debit and credit counts and totals The grid also displays the Total Transaction count and amount values You re logged in as employee_u Othe lications Account ID 1007 O Sent to Processsor dik at TE ESE 1223714 7778 OFFSET 12810 2810 Companyl 0 00 2 00 11 4 2009 11 4 2009 1 employ 12236856 5454 24 of 0 2804 Weekly Tues Ongoing CCD 4 00 0 00 11 3 2009 11 3 2009 1 employ E 1223691 7778 OFFSET D804 2804 Company CED 0 00 4 00 11 2 2009 11 2 2009 1 employ 6 00 6 00 2 2 Admin Settings Collapse All Expand All Excel Export Show Customization Window Within this grid you have the ability to Clone eligible transactions After you have selected the Clone icon you will be directed to the Add Transaction screen Only the information contained in the following fields may be changed Check Amount Check Number Check Date Reference C
41. ecking those transactions will be automatically changed to TEL on import When satisfied click Add You will now see the new file format on the File Formats screen Required Fields Field Name Length Data Format Description Comments Acceptable SEC Codes ARC BOC C21 Credit SEC Code Alpha Numeric Debit POP RCK TEL WEB Transaction Type 6 Valid entries are Debit or Credit Account Name First Last Alpha Numeric Used for Account Holder s Name Bank ABA 9 o Numeric Used for Account Holder s Bank ABA Number Money Transfer Systems Inc Inc Page 41 of 72 Used for Account Holder s Bank Account Number 3 Bank Account No 17 Alpha Numeric digits minimum are required for Checking Accounts 2 digit minimum is required for Savings Accounts Valid amounts are between 1 and 99999999 99 C Consumer Checking S Consumer Savings B Cen ee Apoa Business Checking Non Required but Frequently Used Fields Field Name Length Data Format Description Comments Check No 9 Numeric Used for ARC RCK and POP file imports Check Date Format lt MM DD YYYY gt Eff Entry Date Format lt MM DD YYYY gt In House ID Alpha Numeric Unique Id from your system 4 City of actual scan State of actual scan Status OS Numeric Valid entries are a 1 or 2 Address 30 Alpha Numeric _ Used for Account Holder s address Address2 Alpha Numeric Used for Account Holder s address Used for Account Holder s city Alpha Used fo
42. ed are be eligible when the Reference Format is selected Your Slogan Here Home Logout Help You re logged in as employee_user l ccount ID 1007 Import File Other Applications File Format HELER l File Pa aa Diplay File Format Specs Upload Indicates Required Field u File List m Archived Files m File Formats m Add File Format Import a File u Import Errors mi Payment Plans Ka File Format Select the desired file format from the drop menu Note After selecting one of the default formats you will see a 7 Clicking this button will provide a help screen for the format you have selected File Use the Browse button to select the file to Upload Click the Upload button to perform the file upload You will receive the message that File Successfully Processed if the upload is successful Once the file is successfully processed you will receive a buttons to generate the Transmittal Register and Transactions By Batch Reports Click the button to generate this report In the event the file contains errors you will receive the following message File was processed but some data errors were encountered To review those errors navigate to the Import Errors screen Money Transfer Systems Inc Inc Page 44 of 72 Your Slogan Here Home Logout Help Companyl E File Format s Upload Indicates Required Field File List Archived Files File Formats Ad
43. edit entries cannot be initiated except for reversals of WEB debit entries Money Transfer Systems Inc Inc Page 70 of 72 Appendix B Report Definitions ACH Transmittal Register This report vvill print out a summary of transactions vvithin a specific batch This report can be used by those who use Net Settlements as well as those that do not Batch Summaries This report displays all the Batch Summaries vvithin the date range provided This Date Range should be for the Dates the Account Batches vvere created Corrections by Submit Date This report displays Exception transactions for a Selected Submit Date Range Corrections are those returns that have been corrected by the receiving bank Corrections are a notification for the merchant to update or correct their records Corrections usually come back with a C return code and a zero dollar amount Merchant Group Totals This report provides a summary of debits and credits by merchant for a specific date range Net Settlements This report displays the Net Settlement Information for a Selected Settlement Date Range This report should correspond to the day in which funds are either deposited or withdrawn from your account Actual availability or posting of funds depends upon the rules of the receiving bank Since Fees can be generated as separate net settlements they may appear as separate settlements and usually appear as debit batches on the same day as other batches Non Re
44. email will be sent to the users email address in the Edit User screen providing them with a temporary password to log in with Upon login the user will be prompted to change that temporary password to a permanent one valid for the number of days specified in the Edit User screen Y OUT OSO Your Slogan Here Help Home Logout You re logged in as STBMP Other Applications Reset User Password STBMP 63 Ka Q ACHNow Rete gt j George B Reset Notice Resetting a users password causes an email to be se he user with a new temporary password The user vill be required to change the temp USE Reset Pin Pad Code Selecting the Reset Pin Pad Code icon will prompt you with a confirmation screen to ensure you really want to reset the users Pin Pad Code Clicking Reset will perform the action immediately An email will be sent to the users email address in the Edit User screen providing them with their new Pin Pad Code Your Your Slogan Here OSO l Home Logout Help You re logged in as STBMP 2 Other Applications SE z Reset User Pin Pad Code iii STBMP 63 im a ACHNow 2 George B Notice Money Transfer Systems Inc Inc Page 65 of 72 Reports When clicking on the reports tab you are brought to the Reports overview page From this screen you will be able to select Reports that can be used to review and validate your activity You re logged in as empl
45. ent Plan screen Modify the desired information and click Update Upon updating the information you will be returned to the grid Note If a user sets the total payments to the number of payments already generated Next Payment Number 1 the Payment Plan will be set to Completed upon prompting user In addition from within the Edit Payment Plan screen you have the ability to Generate the Next Payment When you generate the next payment it will automatically place the transaction in the Future Payments queue From there you can modify the date and the amount of that payment i e In Money Transfer Systems Inc Inc Page 52 of 72 the event you want to add a service fee for a payment that is being postponed It is important to note if you modify the amount in the actual Edit Payment Plan screen and then click Generate Next Payment it will not only generate the next payment but also update the payment plan to the modified amount for all future payments Therefore if you simply want to make the next payment a different amount generate it and then modify the amount from within the Future Payments queue Important Note Modifying the dollar amount of a one time payment that is generated in advance will NOT effect the Remaining Balance or Total Payment Plan Amount Example John Smith has a payment plan of 10 payments for 50 once a month on the 1 totaling 500 John has only made one payment thus far so his Remaining Balance is 95
46. ent is generated the system generates a note and it is housed here In addition users can manually add notes for the plan Simply click the Add Note button This will insert a new row with the users comments capture who the note was added by and include a timestamp Once a note has been added it cannot be modified or removed Again as mentioned above Pay Plan Notes for payments which are generated in advance and the dollar amount is modified will not be reflected in the system generated notes and should be noted manually by the end user We will be updating these two areas to be in sync in an upcoming release z Payment number 5 was generated in the amount of 50 00 PlannedTransGenerate 07 02 2009 08 00 a Payment number 6 for Payment Date 07 13 2009 was pre generated in the amount of 50 00 PlannedTransPreGenerate 07 09 2009 04 06 z Payment number 6 was generated in the amount of 50 00 PlannedTransGenerate 07 09 2009 08 00 IE Payment number 7 for Payment Date 07 20 2009 was pre generated in the amount of 50 00 PlannedTransPreGenerate 07 16 2009 04 05 Payment number 7 was generated in the amount of 50 00 Planned TransGenerate 07 16 2009 06 38 At the bottom of the Payment Plan Overview screen you have the ability to Forecast upcoming payments by date or payment number You re logged in as employee_u Account ID 1007 o Payment Plan Overview Company 1007 mi E Other Applications Pay Plan Sched e9e780a2f57046a587e
47. er Applications Drag a column header here to group by that column 1223713 TEL Test Transaction 2 ba 52 m 50 p New Tr PDF Format Excel Format Excel Optional Format SS as CSV No Headers Format mg Ph Show Customization Window Adm CSV With Headers Format Collapse All Expand All Excel CSV With Headers Optional eT You can choose to generate the report in several formats with or without headers In addition you can select the Optional Format for either Excel or CSV The optional format alters the order the columns are displayed in For long time users of ACHNow the columns are ordered in the same order as Legacy ACHNow Click the Print Report button and you will receive a File Download dialog box Select Open to view the report or Save to save the report to a local directory on your workstation File Download Do you want to open or save this file TA Name PreTransmissionReport 2006040514034 pdf Type Adobe Acrobat 7 0 Document From 192 1668 168 65 harm Your computer T you do not trust the source do not open or 9 While files from the Internet can be useful some files can potentially save this file What s the nak The Pre Transmission Report will display only transactions that are ready to be sent to your processor Money Transfer Systems Inc Inc Page 22 of 72 Pre Transmission Report 2 Jasmin Rittman OH 44667 Phone 727 772 9884 Date 05 19 2009 Tran iD SEC Code Co
48. es Test FPD 1 00 0 00 Debit 11 4 2009 11 4 2009 lan The deselected transaction s vvill not be included in the batch process In addition you can void any transactions you do not vvish to process by selecting the checkmark icon and clicking the Void button For those users who are only processing certain transactions and only want to include those specific transactions on their Pre Transmission report you will have the ability to run the Pre Transmission report after clicking the Process button Click the Process button to process the transactions selected You vvill be directed to a confirmation grid which displays only the transactions selected for processing Money Transfer Systems Inc Inc Page 24 of 72 You re logged in as employee_u Other Applications Account 1D 1007 a Ready to Process i Pej Click the Process button below to process all transactions selected ae 0 00 Debit 11 4 2009 11 4 2009 1 employ eeta o ee est 2 00 0 00 Debit 11 4 2009 11 4 2009 3 00 0 00 2 it Show Customization Window Reset Grid Collapse All Expand All Excel PDF Format Pre Transmission Report Confirm Password Process Transactions Listed Home Logout Legal Clicking the Pre Transmission Report button will produce a report containing only the transactions you have selected to process Once you have entered your Password and selected the Process button you will be returned to the Ready To Proce
49. essor Ready to Process This screen displays transactions that have been entered into ACHNovv M via File Import and or the Add Transaction screen that have not yet been Sent to Processor A detailed view of any transaction can be obtained by clicking on the Edit icon In addition those with the necessary permissions can select the Delete Clone or Schedule Icons where applicable You re logged in as employee_u eo sa Other Applications Account ID 1007 Ready to Process Companyl 1007 t ACHNow E Click the Process button below to process all transactions selected Drag a column header here to group by that column PL PL elie Lisi e PL je PL PL daia je aneri eiee TEL 2 0 00 Debit 11 4 2009 11 4 2009 1 employ Count 2 Show Customization Window Collapse All Expand All Excel Edit If selected you will be brought to the Edit Transaction screen Modify information as desired and click the Update button when finished Upon updating the information you will be returned to the grid Delete If selected you will be brought to the Delete Transaction screen Select the check box to confirm the Deletion and click the Delete button Clone If selected you will be brought to the Add Transaction screen Only the information contained in the following fields may be changed Check Amount Check Number Check Date Reference Consumers Name SSN and In House ID Make the desired changes and select the Add button
50. g v 3 7666 39640 Custom Schedule Daily Daily Fridays 1061 Monthly Flex Schedule i Monthly Schedule First Payment Date Weekly Schedule Reference Consumer Name Address 1 Address 2 Custom Day Span Custom Monthly Fixed Custom Month The Add Payment Plan screen has additional fields of information specific to recurring payments that need to be completed In addition to using existing Schedules you can create a Custom Schedule when adding a new payment plan Simply select one of the Custom selections from the Schedule list Doing so will surface additional required fields that are necessary based on your selection for the schedule type Transaction Type Select the transaction types from the dropdown window Please refer to Appendix A for a list of Transaction Type definitions Routing Transit Enter the ABA Bank Routing Transit No found on the bottom of a check Account Number Enter the bank account number found on the bottom of a check A minimum of 3 digits are required for Checking Accounts and 2 for Savings Accounts Schedule Select an existing Schedule from the drop menu or create a new Custom Schedule Money Transfer Systems Inc Inc Page 49 of 72 Select the calculator Icon to Check Amount Heit find the sum of two values Number of Payments Hie For example Enter a value for n Check amount and Number of Plan Total Payments Click the Plan Total calculator i
51. he Pin Pad Code unlike the Password does not expire Token Serial This field is also optional For those that are utilizing DigiPass simply enter the token serial number To activate please contact Support Email Address This is the users email address with full tagline doe gmail com Notification Email From This is the email address password pin pad code reset emails will be generated from The default value will be the email address of the Merchant Processor however it can be changed to another email address if desired Notification Email To This field can contain the user s email address or an email address of your choosing in the event one user maintains distributes all temporary password assignments There is no default password established for this field Password Valid For Days This numeric field indicates the frequency a users password will expire based on your company s password policies User Active This box will automatically be checked when adding a new user You also have the ability to de select this checkbox when editing a user to make them inactive Applications This menu allows Merchant Processors with access to ancillary services such as Credit Card amp Check Verification to assign profiles to their users Keep in mind before a user can begin using these services you must contact ATI Support for additional settings to be applied Merchant s This menu allows you to establi
52. he Transaction Type drop down will not be displayed In the case of Novice Entry Mode all transaction types will be displayed but you will be prompted if you do not have permissions to the transaction type selected Please refer to Appendix A for a list of Transaction Type definitions For users who have access to Payment Plans you will see an icon to the right of the Transaction Type menu which allows you to make the payment recurring and will take you to the Add Payment Plan screen This icon is only available for PPD CCD and WEB transaction types me Routing Transit Enter the ABA Bank Routing Transit No Found on the bottom of a check Transaction Type PPD Debit Account Number Enter the bank account number Found on the bottom of a check A minimum of 3 digits are required for Checking Accounts and 2 for Savings Accounts Check Type Select Checking or Savings Money Transfer Systems Inc Inc Page 19 of 72 Check Amount Enter the amount of your Check Note If you are adding a 0 00 transaction applicable for credits amp debits only a pre note will be created You will not be able to add another transaction for that ABA AccountNo combination for 6 business days per NACHA rules If after 6 business days the item has not returned you will then be able to add a transaction for the ABA AccountNo combination Effective Date Select the Effective Date from the Calendar defaults to current days date Ple
53. herwise You acknowledge sole responsibility for obtaining any such licenses Money Transfer Systems Inc Inc Page 3 of 72 The Login Page To log into ACHNow you must be using Internet Explorer 7 or above The URL and login information vvill be provided by your merchant processor Enter the User Name and Temporary Password you have been assigned QachXchange You are not currently logged in p Login User Name Password Login root password Please cont y processo Security Notice ou are about to access a secured resource Money Transfer Systems Inc reserves the right to monitor limit or deny access to this resource at any time Use of this Web site constitutes acceptance of the Money Transfer Systems Inc User Agreement Copyright 2000 2009 Money Transfer Systems Inc All Rights Reserved Upon login you will be redirected to the Change Password screen Enter a Password that contains at least 2 numeric or special characters and is at least 8 characters in length Confirm your password by entering it a second time Once your password change is accepted by ACHNow you will be directed to the Home page y i i I Your Slogan Here 90 You are not currently logged in ch an g e Pa ssword Other Applications E NJ B TI ansactions gt Processing B Files Ki Pay Plans sl Merchants Be Users amp Security ea Reports Add Transaction Ready To Process Pre Transrmission Current Pas
54. his screen displays all transactions that have been sent to the Federal Reserve with a Submit Date for the current day Once your Processor has created an ach file these items will move from Sent to Processor status to this category To view prior submit dates within the last 3 months please enter a date range after selecting this hyperlink In addition you can elect to search by Check Date In the event you need to locate transactions older than 3 months please utilize ACHNow Reports Items Paid Settled This screen displays transactions that have originated from your system with a Settle Date for the current day and have not yet returned Paid indicates the merchant has been paid Unpaid indicates the money has been collected from the consumer but the merchant has not yet been paid To view prior settle dates within the last 3 months please enter a date range after selecting this hyperlink In addition you can elect to search by Check Date In the event you need to locate transactions older than 3 months please utilize ACHNow Reports Current Month to Date This screen displays transactions you ve originated for the current month excluding transactions which are in status Sent to Processor Last Month This screen displays transactions that you originated last month excluding transactions which are still in a status of Sent to Processor Sync Legacy Transactions This button allows Merchant Processors Site U
55. ll export the data in exactly the same manner as it is displayed within the grid and will export all rows in the data set even when multiple pages have been returned An example as follows You have added removed columns applied filters modified the sort order and 7 pages are now present as displayed within the paging indicator There is no need to increase your records per page On export you will receive all 7 pages sorted and filtered as displayed within the grid Most importantly to receive the data in this exact format you must use the Export option Selecting the Print Report button will not reflect any modifications you apply to the grid Drag a column header here to group by that column i ef fej jy je e o e e e e Show Customization Window Collapse All Expand all Excel PDF Format Print Report This option prints reports in their original format and is not influenced by any grid modifications that you have applied as indicated above Export Format Types The report formats that are available vary by grid Simply make your selection from the drop menu and click Print Report Please take note of the following To print reports in AchNow the following Internet Explorer settings are required a Assign the AchNow Website to the Trusted sites zone e While logged on to AchNow select Tools Internet Options in Internet Explorer e Internet Options will open From Internet Options select the Security
56. lumns and data in the same order as Legacy ACHNow Transactions by Net Settle ID This report displays all transactions for a given net settlement User Entries by Date This report displays all transactions with User Names for each entry within the date range provided Money Transfer Systems Inc Inc Page 72 of 72
57. mber 18 2009 This Standard Entry Class Code is used for the transmission of corporate cross border ACH credit and debit entries This SEC Code allows cross border payments to be readily identified so that financial institutions may apply special handling requirements for cross border payments as desired The CBR format accommodates detailed information unique to cross border payments e g foreign exchange conversion origination and destination currency country codes etc CCD Cash Concentration or Disbursement An ACH debit or credit from or to a Business Account Under the rules PPD transactions to a business account are not a proper SEC Code and may be returned Like PPD proper authorization from the owner of the target account is required ENR Automated Enrollment Entry This optional SEC Code allows a depository financial institution to transmit ACH enrollment information to Federal Government Agencies via the ACH Network for future credit and debit applications on behalf of both consumers and companies IAT International ACH Transaction Effective September 18 2009 this Standard Entry Class Code is used for the transmission of credit entries that are part of a payment transaction involving a financial agency s office that is not located in the territorial jurisdiction of the United States Transactions can only be initiated to Mexico via the ACHNow Application at this time PBR Consumer Cross Border Payment no longer supp
58. nc Inc Page 32 of 72 You re logged in as employes u Other Applications Account ID 1007 Batch and Trans Reversal _ Tota I De bits Count 1 Amount 5 15 00 Tota I Cc red its Count 0 Amount 0 00 1223591 2795 gym membership 2 of 13 mary white SenttoACH PPD Debit 15 00 123456780 11 02 2009 Total Transactions Count i Amount 15 00 The batch transaction s have been created as a Reversal Batch You can Send this Batch to your processor from this screen or from the Ready to Process screen If you agree with the information provided on this page enter your password and click on the Submit button This will take a few minutes please wait for the confirmation page to appear If you do not agree with the information on this page and want to cancel this process click on the Cancel button to delete the newly created transactions Once this action is executed the status for the effected transactions will change to Sent to Processor and you will not be able to make changes to the transactions at that point Checking the Pre Transmission Report thoroughly prior to this step is highly recommended Confirm Password Frocess Cancel You can leave the confirmation screen without entering your password Doing so will leave the new transaction in the Ready To Process queue for later processing Or you can enter your password which will send the item directly to processor Upon entering your passwor
59. nd users to filter data by entering text within its cells As you can see below the letters je are typed in the Name column within the filter row cell All items which meet the criteria are Money Transfer Systems Inc Inc Page 7 of 72 dynamically displayed and the others have been removed You can filter in this manner for text columns To remove the filter you have three options Each will restore your prior view 1 You can simply backspace within the cell to remove the text you entered 2 You can deselect the Filter Control check box in the lovver left corner 3 You can click the Clear hyperlink in the lower right corner Drag a column header here to group by that column oe ie leit ije eo e iit es 1323970 Solli jeff dunham 50 00 51 00 Credit PPD 10 28 2009 10 28 2009 1 employ EE 1223571 344 jeff dunham 0 00 2 00 Credit PPD 10 28 2009 10 28 2009 i employ Ga 3 00 3 00 1 2 Name Is like jes ST Note Filters are not retained after logging out of ACHNow or exiting the application This is intentional to save confusion Summary Row The summary row aggregates the total row count as well as debit and credit dollar amounts and corresponding counts As you filter data your summary will reflect only the totals for the contents of the grid Filter Control The Filter Control allows you to build complex filter criteria with an unlimited number of filter conditions combined by logical oper
60. nsactions for the day Ready to Process OF amp amp Z amp EA EFT Credit EFT Debit ENR Automated TEL Debit WEB Debit e 2 Imported Invalid ABA Trans 0 s When you ve finished adding all of your Other Invalid Imported Records transactions review them via the Pre Transmission OFAC Trapped Records O Report Corrections s When you re satisfied that all of your ti ansactions are correct send the transactions for processing Items Paid Settled Retrieve Processor Transactions syne Processor Transaction values Refresh Trans Overview Money Transfer Systems Inc Inc Page 60 of 72 Allow Text To Wrap In Grid Cells This allows fields that exceed the default column width to wrap therefore expanding the height of the row Bank Account Number Options This determines how routing and bank account numbers are displayed in the application You can choose for a user to not see these numbers in their entirety the last 4 digits will be masked with asterisks anywhere in the application to see them only in the grids but not when using the report or export features or to see them in all grids reports and exports Assigned Roles This selection allows you to indicate if the user should be an Admin or Application User Those with the Admin permission can Edit User s Permissions However those with Application User cannot Site User Selecting this check box will allow the user to see all other users trans
61. nsumer Kame in House ID Bank ARA Bank Acct Check No Check Dat Check Type Debit Credit Reference Status Tita PPD at Pransacion Ps sl rk QI 009 Consumer Checking 5 00 0 00 New Transaction 11021 TEL si ransasion 2 EA2723 MANE Old Consumer Checking 10 00 0 00 New Transacion 15 00 0 00 Once your revievv is completed proceed to Ready to Process Step 3 Ready to Process The Ready to Process screen can be accessed from 3 locations The Home Page Transaction Grid the Home Page Step 3 or the Processing Tab List Menu You re logged in as employes u Othe licati p f Ready to Process dh ACHNow si Fl Fle si si Pl si sl sl sl pis 8 enerale pam TEL 2 0 00 Debit 11 4 2009 11 4 2009 1 employ s Admin Settings eset Grid Collapse All Expand All Excel The Ready to Process grid allows you to review the transactions entered in ACHNow A detailed view of any transaction can be obtained by clicking on the Edit icon In addition those with the necessary permissions can select the Delete Clone or Schedule Icons where applicable Show Customization Window Tran ID Within each grid you will see the Tran ID for each transaction Selecting this blue hyperlink will take you to the transaction s detail Within that screen you also have the ability to Print the details of the transaction Edit If selected you will be brought to the Edit Transaction screen Modify information as desired and click the Upda
62. o generate the next payment in this company Name Bjolan Address 1 Money Transfer Systems Inc Inc Page 53 of 72 Delete If selected you will be directed to the Delete Payment Plan screen Select the check box to confirm the Deletion and click the Delete button A confirmation message will appear at the bottom of the grid Clone If selected you will be directed to the Add Transaction screen Only the information contained in the following fields may be changed Tran Type Schedule Check Amount Number of Payments Plan Total Addenda Information Start Date Reference Company Name ID and In House ID Make the necessary changes and select the Add button to create another transaction Payment Plan Overview You can also view additional payment plan details by clicking on the Pay Plan ID hyperlink Doing so will take you to the Payment Plan Overview screen You re logged in as employee_u Account ID 1007 Payment Plan Overview Companyi 1007 mi Other Applications Pay Plan Daily For Bell Atlantic Cloned Start Date 6 8 2009 Number Of Payments E Amount 50 00 SEC Code CCD Credit Total Plan Amount 400 00 Next Release Date NA Number of Payments id maining Amount Paid 400 00 Remaining 0 00 Payment plan created for Bell Atlantic Cloned 05 21 2009 01 57 C Jerenote created III System Jemplovee user os 25 2009 01 57 ss Payment number 1 for Payment Date 06 08 2009 was pre generated in the
63. onsumers Name SSN and In House ID Make the necessary changes and select the Add button to create another transaction Money Transfer Systems Inc Inc Page 36 of 72 Files The Files menu contains six sub menu selections File List Archived Files File Formats Add File Format Import a File and Import Errors File List The File List screen displays the transaction s that were successfully added to ACH File for Stand Alone users The information displayed is the Batch File name the File Date and icons to Download or Backout a file You re logged in as employee_u te i Other Applications Account ID 1007 File List Company 1007 ka Drag a column header here to group by that column 091104012947employee_user ach ka 11 4 2009 EH xX 09110309151lemployee_user ach 11 3 2009 Ci K 090204010608employee_user ach 2 4 2009 i S Show Customization Window Admin Settings Reset Grid Collapse All Expand All Click on the Download Icon to download the file select Open to view the ACH File or select Save to save the file to your local hard drive File Download Do you want to open or save this file Mame OF0810120627 employee user ach Type ACH auto File 960 bytes From atiweb While files from the Internet can be useful some files can potentially harm your computer IF you do not trust the source do not open or save this file what s the risk Once the file is downloaded it is moved to an Archived
64. orm Set Check Date to today Check Date becomes Transaction Date for these SEC Codes Send to Ready to Process Effective Date will be used on form instead of Effective Date by Effective Check Date selected Set Effective Date to Effective Date specified on form Set Effective Entry Date to Effective Date 1 Business Day Send to Ready to Process Set Effective Entry Date to Effective Entry Date specified on form by Effective Check Date not selected Effective Date For Debits Set to Effective Entry Date 1 Business Day For Credits Set to Effective Entry Date 2 Business Days Reference Enter a reference for the transaction if desired Consumer Name Enter the Consumer s Name Money Transfer Systems Inc Inc Page 20 of 72 Please note If the transaction type selected is a business transaction type the Name label vvill be changed to Company Name Address Rolodex Icon Address 1 padress 2 OT dress Matching When adding a new transaction the address matching function will ir attempt to find a match on tate Zip Phone fs c either one of the following Account Number and or Consumer Name If a Match is found the saved address information will be used to populate the screen m Address 1 Address 2 Enter the address City 1 State 1 Zip Enter the City and State location followed by zip code Phone Consumers phone number Email Consumers
65. orted September 18 2009 This Standard Entry Class Code is used for the transmission of consumer cross border ACH credit and debit entries This SEC Code allows cross border payments to be readily identified so that financial institutions may apply special handling requirements for cross border payments as desired Money Transfer Systems Inc Inc Page 69 of 72 The PBR format accommodates detailed information unique to cross border payments e g foreign exchange conversion origination and destination currency country codes etc POP Point Of Purchase Used as an ACH debit application as a method of payment for the in person purchase of goods or services by consumers These non recurring debit entries are initiated by the Originator based on a written authorization and account information drawn from the source document a check obtained from the consumer at the point of purchase Also known as ECC Electronic Check Conversion PPD Prearranged Payment and Deposit Direct Deposit A Credit application that transfers funds into a consumer account at the Receiving Depository Financial Institution The funds being deposited can represent a variety of products such as payroll interest pension dividends etc Preauthorized Bill Payment A Debit application Companies with billing operations may participate in the ACH through the electronic transfer direct debit of bill payment entries Through standing authorizations the consume
66. ou re logged in as employee_u i l Other Applications Account ID 1007 Payment Plan Forecast Companyi 1007 s ACHNow gt Total Debits Count 152 Amount 2 128 64 Total Credits Count 30 Amount 530 00 Ca respet siooojero josh Je ssos Monthly Schedule Yonhy xed 20 C3 Monthly Ongoing Szooero pebi 5 mmeses orthiy Schedule Nomiyrmed na 3 kem pr O snoojeb Deb semasa fow ey Na a cheie soofeo foet ee mmasas oov ueeity Ya a webman s0 00 we5 Joest saso Joo o ioe TJ 12 01 2008 a 03 01 2010 02 01 2010 Total Transactions Count 182 Amount 2 158 64 Forecast Start 11 4 2009 N End 11 4 2010 Grid Type outlook Hierarchical The data return is the same for both Outlook lists all rows at once Hierarchal offers a one row entry for each payment plan with the ability to expand collapse using the 1 icons Both grid types allow you to Export the data displayed Money Transfer Systems Inc Inc Page 56 of 72 Users Add User The Add User function allovvs you to add a nevv merchant user VVhile moving through the form keep in mind all fields marked with a red asterisk are required fields and must be completed before the new user can be added Add User Login Name qi id Pin Padi Code IT Token Serial o Notification Email From PO Default Notification Email To PO Use Email Address Password Valid For Days User Active Make Profile s Active
67. oyee_u Other Apnlicatio Account ID 1005 Reports ner Appicatorns Companyz 1005 EY EJ S Home s Transactions ay Processing B Files pes Pay Plans sa Reports Repons Select a Report Ach Transmittal Register Summary of transactions within a specific batch number If you are having trouble running reports please refer to the Help link located in the upper right corner Home Logout Legal Use the Select a Report dropdown window to choose the report you wish to view When the report is selected a brief description of that particular report is displayed in the text box Click the Proceed button to request the report selected The report can be displayed in Excel CSV or PDF formats Select between these Report Formats by selecting the radio button and click OK Click the Cancel button to return to the pervious page For reports that require you select a row the Print button remains disabled until you have selected a row You can drill down to the transaction detail on all transaction reports by selection the various hyperlinks shown in blue You also have the ability to Print from the View Transaction screen Money Transfer Systems Inc Inc Page 66 of 72 Transactions By Batch Company1 1007 sel BatchID Submit Date From 8 15 2009 To 11 4 2009 v Drag a column header here to group by that column 1223207 2740 8 20 2009 test 8 19 2009 Sant to Paid 4 00 1
68. oyee_user ach la Maggie Moo ENR 0 00 Credit NA employee_ 11 4 2009 1 25 03 PM 1223717 9 Jorge Nooner ENR 0 00 Credit NA employee_ 11 4 2009 1 26 31 PM 50 00 Show Customization Window Admin Settings Collapse All Expand All Excel Confirm saroe Create ACH File for Transactions Listed The confirmation screen displays the selected transaction s the Discretionary Data and the File Name for the ACH File The Discretionary Data and File Name will have default values but they can be modified by the user The file name will have a default value of the user login name appended to the current date time Select the check box to Confirm creation of the ACH File and Click the Create ACH File button Money Transfer Systems Inc Inc Page 34 of 72 You will be brought to the File List screen and receive a confirmation message Transaction s Successfully Added to ACH File The files displayed in the grid can be downloaded to your local workstation File List 091104012947 employee_user ach 11 4 2009 fy 091103091511lemployee_user ach 11 3 2009 Gi 090204 010608employes user ach 2 4 2009 Li Show Customization Window Admin Settings Reset Grid Collapse All Expand All Excel Click on the Download Icon to download the file select Open to view the ACH File or select Save to save the file to your local hard drive Do you want to open or tave this file Fi Name OF0810120627employe
69. plied Money Transfer Systems Inc Inc Page 9 of 72 Show Customization Window The customization window allows you to add remove columns from the grid Selecting this button will open a modal window that displays the available columns that can be added To add a column click on the column name button within the window and drag it to the header bar A small white arrow will appear that indicates the position where the new column will be inserted Once you have it in the desired position simply drop the field name into the header To remove a column the same logic applies Open the customization window Click on a column within the header and drag it to the customization window The column will be removed and grid will refresh automatically a el 7 ar cher 1223590 4545 Cherice bo ni PPD 1223562 7778 Companyi 1223564 7778 Companyl 1223573 7778 Companyl 1223574 7778 Companyl 1223576 7778 Companyl 1223575 7778 Companyl 1223572 4456 jeff dunham Field Choose be ee Fredit CCD Debit ccd jtredit CCD redit CCD debit CCD redit ccd debit cC a Count 32 Paging Paging allows you to navigate from one page to another with ease You can utilize the First Prev Next and Last buttons as well as free type page numbers to jump to a specific page immediately The page indicator allows you to see how many pages were returned and your current page location
70. r Account Holder s state abbreviation Numeric Used for Account Holder s zip 5 digits or 5 4 digits The chart above outlines those fields which are required when creating modifying a file format You can choose not to utilize the SEC Code and Account Type fields in your file as long as you select default replacements from the menus provided User Login Se Code Transaction Type Account Name First Last Last Name Bank ABA Bank Account No Amount Service Fee Amount Account Type Check No If Acct Type not specified or has no Account Default Setting Consumer Checking value set the default value to If Sec Code not specified or has no Sec Code Default Setting WEB ka value set the default value to When creating a Fixed Length Format Type you will need to indicate both the Starting Position and Length Example Let s say you want the Bank ABA to be the first column You would type a Tin the Start Pos field and since ABA s are always 9 characters the length would be 9 In order for the fields not to run together add a few character spaces for the next Start Pos Our next field is going to be Bank Account No so our Start Pos will be 14 with and the Length 17 and so on File formats added or edited by the Merchant Processor will also be available to their Merchant Users Money Transfer Systems Inc Inc Page 42 of 72 a Home N K Files m
71. r grants the authority to initiate one time or periodic charges to his or her account as bills become due RCK Re presented Check A re presented check is an ACH debit application used by originators to re present a check that has been processed through the check collection system and returned because of insufficient or uncollected funds TEL Telephone Initiated Entry For single entry debit transactions to a consumer s account pursuant to an oral authorization obtained from the consumer via telephone This type of transaction may only be used when there is no standing authorization for the origination of ACH entries to the receivers account and may only be originated when there is either 1 an existing relationship between the Originator and the Receiver or 2 no existing relationship between the Originator and the Receiver but the Receiver has initiated the telephone call WEB Internet Initiated Entry A debit entry to a Consumer Account initiated by an Originator pursuant to an authorization that is obtained from the receiver via the Internet There are two components of the definition that are important to address the WEB SECC is only appropriate to use when initiating debit entries that have been authorized by the receiver via the Internet An authorization that was obtained from the receiver in person through the mail or over the telephone in order to effectuate an Internet payment is not to be initiated as a WEB transaction cr
72. r which the user resides In addition the User Name as well as their Account ID is displayed Those who have been given permissions to access additional Merchants will be able to select them using this menu To access another Merchant simply select them from the menu You will be directed to their home page after doing so Nou re logged in as John O ount ID 1005 Affirmative Technologies Once you have selected a Merchant all data viewed and any actions taken will be performed under that THAT MERCHANT S ACCOUNT using their Account ID not as yourself or under your Account ID You can perform actions under that merchant account in the same manner you would perform them while logged in under your merchant account To establish modify this feature Admin users can do so from the Users Tab via the Merchants field Shown in a later chapter under Users Merchant Selection Grid The Merchant Selection Grid icon is located to the right of the Merchant Menu This icon is available to Merchant Processors Site Users and users with access to multiple merchant accounts Once selected a grid will be displayed which allows you locate merchant accounts using a filters sorting etc with ease By default the grid is sorted by Merchant Name You re logged in as STBMP STBMP 63 e Add Merchant u Merchant List Money Transfer Systems Inc Inc Page 17 of 72 Merchant Selector gt lt ki
73. renotes A check will indicate that a Prenote will be created for all transactions that use this schedule Edit If selected you will be directed to the Edit Schedule screen Modify information as desired and click the Update when satisfied Upon updating the information you will be returned to the grid Note If user sets the total payments to the number of payments already generated Next Payment Number 1 the Payment Plan will be set to Completed upon prompting user Delete If selected you will be directed to the Delete Schedule screen Select the check box to confirm the Deletion and click the Delete button List If selected you will be directed to the Payment Plan List Money Transfer Systems Inc Inc Page 48 of 72 Add Payment Plan The Add Payment Plan screen is used to create recurring transactions Recurring Transactions are pre generated by ACHNow every weekday based upon specific business logic which takes into account weekends and federal holidays Debit transactions are pre generated one business day in advance of the recurring transaction due date and Credit transactions are pre generated two business days in advance of the recurring transaction due date Add Paym ent P I an Other Applications ACHNow i Transaction Type PPD Debit i Routing Transit 123123123 Account Number 45454554545 Check Type Schedule Check Amount Number of Payments Plan Total Consumer Checkin
74. rt displays the current day s returned transactions You also have the ability to view prior day s returned items which have not yet been addressed by using the date range fields Settlement Batches by Date This report displays all the Settlement Batches for a specific date range The date range should be for the dates of settlement Transactions By Batch This report will list transactions within a specific batch You can search by either Batch ID or Date In addition this report allows you to create a new payment plan by Duplicating a Batch into a Payment Plan A payment will be created for every transaction within that batch You can then view the new payment plans from the Active Payment Plans List Transactions By Date This report displays all Transactions within the date range you provide The Date Range you use should be that of the Check Date Transactions By Date Exported This report displays all the Transactions within the date range provided The Date Range should be selected for the Check Date By default all displayed transactions are selected Clicking the Export Transactions Selected button will mark each as Exported The user can then choose to run the report again in the future choosing whether to Exclude Include Exported transactions This feature was previously in Legacy ACHNow as a Save Address Info radio button This report comes in both a standard and Optional Format The Optional Format will export the co
75. rted Records This screen displays transactions that have been imported into the system that do not follow the specified file format Transactions will remain in this category until they have been corrected and re submitted Corrections This screen displays transactions that are corrections These transactions were originated by you The Bank is returning them as corrections to notify you of a change in the account information they received Your corrections will appear when you receive returns It is the Merchant s responsibility to review the correction information and make sure the transaction does not get originated again with incorrect information You can also choose to Hide items shown on this screen Even if you hide items they will still be reflected on Correction Reports Future Payments This screen displays one time transactions that have a date in the future Money Transfer Systems Inc Inc Page 15 of 72 Active Payment Plans This screen displays payment plans which are still pending and have not yet completed Sent to Processor This screen displays transactions that have been sent to the Processor with a Submit Date for the current day To view prior submit dates within the last 3 months please enter a date range after selecting this hyperlink In addition you can elect to search by Check Date In the event you need to locate transactions older than 3 months please utilize ACHNow Reports Sent To ACH T
76. s sent to Ready To Process or directly to Processor 1 Determine By Check Date This option is the default and does not force Status to have any particular value The following rules apply to files imported without a Status field mapping or a default specified Check Date Type Destination tomorrow debit Future Payments today debit Sent to Processor tomorrow credit Future Payments today credit Sent to Processor ARC and RCK types will always be sent to processor regardless of check date 2 Send To Ready To Process This option forces all transactions to be placed in the Ready to Process queue regardless of check date This is true when a Status field is not mapped and when a Status filed is mapped but no value is specified 3 Send Directly To Processor This option forces all transactions to be Sent to Processor regardless of check date This is true when a Status field is not mapped and when a Status filed is mapped but no value is specified For Account Default Setting you can select Personal Checking Personal Savings or Business Checking in the event the Acct Type field is blank in the imported file As well you can select a default SEC Code in the event this field is blank in the imported file Finally you can utilize replacement logic This allows you to automatically replace specific field values in a file with those you indicate For example If in your file you have WEB transactions and you indicate to replace with Tel Ch
77. sers to synchronize processor transaction values i e NetSettleID SettleDate etc for existing transaction rows that were synced initially but whose value has since changed This process also runs automatically overnight In addition clicking this button also brings over all legacy transactions and places them with their offset in the Sent to Processor queue in the Transactions Overview grid Refresh Trans Overview This button allows users who s Merchants are set to Manually Refresh Trans Overview in the Add Edit Merchant screen to refresh the Transaction Overview grid on the Home Page The user can mouse over the button at any time to see the last time a manual refresh was performed Refresh Trans Overview Last Refresh Tuesday April 01 2008 1 47 19 PM The button will have a background color of red indicating a refresh should be performed when any of the following occur e When a transaction is added or deleted e When a file is imported e When transaction s are processed Money Transfer Systems Inc Inc Page 16 of 72 e When a legacy sync is performed either by clicking the sync legacy transaction button or by automatic syncing upon login which syncs processed transactions or each visit to the introduction page which syncs un processed transactions e When Web Initiated or Suspended Batch Transactions are moved to Ready to Process Merchant Menu Grouping The Merchant drop menu displays the Merchant unde
78. sh Grouping You can select just one or many Merchants that this user can toggle between To add a Merchant either click the Merchant name and click the arrow button or double click the Merchant name Once this user has been added they will then be able to move between Merchants via the Merchant Menu on the upper left side of the users screen Default Merchant For users that have access to multiple merchants this selection will decide which merchant s data they will see by default on login Allowed Transaction Types This menu allows you to select the transaction types this user will have access to Keep in mind only transaction types the Merchants themselves have access to will appear as menu selections here for the Merchant User Maximum Transaction Amount This field dictates the maximum dollar amount a single transaction can be for Format 00 00 Maximum Daily Amount This field dictates the maximum dollar amount all transactions for one calendar day can total Format 00 00 Exclude Pay Plans If selected the dollar amount when payment plans are added or generated as they reach their effective date will not be incorporated in the users Maximum Daily Amount Money Transfer Systems Inc Inc Page 58 of 72 Entry Mode Here you can establish the users Home Page transaction selection layout Three choices are available Default This layout provides an icon for each allowable transaction type The user simply
79. siness days again as per NACHA rules Weekly Bi Weekly For a weekly schedule you have the ability to choose between Weekly or Bi Weekly Select the Day For Weekly or Bi Weekly schedules select the day on which the transaction will be created Custom For a Custom schedule enter in the number of days between each payment Money Transfer Systems Inc Inc Page 47 of 72 Monthly For a Monthly schedule select the months in which the transactions will be created Fixed For a fixed monthly schedule select the day on which the transaction will be created Flexible For a flexible monthly schedule select the week and the day on which the transaction will be created Select the Add button to create this schedule Schedule List The Schedule List screen displays all the schedules for a particular user The list shows the Name and frequency of the schedule It also contains shortcuts which will allow the user to Edit Delete and or view the Payment Plan List You re logged in as employee_u ae ee Account ID 1007 Schedule List r Applcatons companys 1007 vl Drag a column header here to group by that column Custom Schedule Weekly Daily Weekly Daily Fridays 1061 Weekly Gym membership Custom Monthly Flex Schedule Monthly Flex Monthly on 1st Monthly Fixed iq ae 2 E lt a a x ia a ia x s x a a Pa x s Show Customization Window leset Grid Collapse All Expand All P
80. so have the ability to send an email notification to the consumer that alerts them that a payment will be deducted from their account Currently the email only generates for the first payment However in an upcoming release it will notify them each time a payment is generated Recurring Payment Notification from Companyl Sent Mon if0ra009 12 17 PM To Please Note A payment plan from Companyl for 61 00 was authorized to be debited from your account beginning on or about ALA Complete all required fields as indicated by the red asterisk Upon clicking Add your new payment plan will be saved and visible editable from the Active Pay Plan List Find Payment Plans Search As with Find Transactions enter at least one criterion to execute a successful search The wildcard can be used Money Transfer Systems Inc Inc Page 51 of 72 Active Payment Plan List The Active Payment Plan grid displays all the Active Payment Plans for a Merchant You re logged in as employee_u Account ID 1007 Other Applications Active Payment Plan List el eee pre snort 0 90 512 FETTEN 511 Month 509 Monthly _ HEFT Es 1 O4AG oe test test PPD PPD PPD 1 00 1 00 1 00 0 00 Debit 0 00 Debit 0 00 Debit Month Month Month 2 4 2010 2 4 2010 2 4 2010 2 5 2010 2 5 2010 2 5 2010 kk 4 oe n j JAT aE AD kk Pt DA Pr GE Let 575 Daily 573 Daily 514 Daily 57
81. ss grid You can then generate the Transactions By Batch and Transmittal Register Reports You re logged in as employee_u Other Applications Account ID 1007 Ready to Process i Companyi 1007 0 00 Debit 11 4 2009 11 4 2009 2 00 0 00 1 0 Show Customization Window Collapse All Expand All Excel Transactions By Batch Transmittal Register The Transmittal Register report displays a summary of the transactions for a specific batch This report is similar to the Pre Transmission report however it displays only summary information for the transactions that were actually sent This report is available when processing transactions after importing a file or after creating a reversal It may be required that this report be faxed to the bank prior to your transactions being completed The fax number of the processor is printed on this report for convenience This report can be used by those who use Net Settlements as well as those that do not Money Transfer Systems Inc Inc Page 25 of 72 Companyl 2 Jasmin Rittman OH 44667 Phone 727 772 9881 Fax To 727 555 1234 Fax 727 772 0884 Delwery Date 05 19 2009 Delivery Time 1 44 20 pm Debit Batch Information Batch Id 2486 t m Counts Debit 1 Amount Debits 1 00 t m Counts Credit 1 Amount Credits 1 00 05 19 2009 Authorized Signature Company Date For Bank Use Only Task Completed Initials of Employee Verified Signature Entered
82. status A list of the archived files can be viewed from the Archived Files screen Standalone users also have the ability to Back Out an existing ACH File To do so click the Back Out icon X You will be asked to confirm your selection by entering your password Upon clicking Submit the file will be removed from the list and the transactions will be placed in the Ready To Money Transfer Systems Inc Inc Page 37 of 72 Process queue Edit them as desired and when satisfied process the transactions to create a new ACH File Archived Files The Archived Files screen displays a list of Batches that have been processed You re logged in as employee_u i Other Applications Account ID 1007 T Archived Files i 7 29 2000 W 090729013924employee_user ach 7 29 2009 i 8100 ach 5 11 2009 W 090511063913employee_user ach 5 11 2009 i 6481 ach 1 26 2009 W 090126092220employes user ach 1 26 2009 A Admin Settings Collapse All Expand all Excel F Click on the Download icon to download the file Select Open to view the ACH File or select Save to save the file to your local hard drive Money Transfer Systems Inc Inc Page 38 of 72 File Formats The File Format screen lists the selections of Arc Scanner Format Extended Reference Standard Standard Ready to Process Standard ACH and Standard ACH Ready to Process by default File formats you have added via the Add File Format screen will also be displayed Those
83. stems Inc assumes no responsibility for the accuracy of the information Money Transfer Systems Inc may change the programs or products mentioned at any time without notice Money Transfer Systems Inc may make mention of non Money Transfer Systems Inc products or services This is for information purposes only and constitutes neither an endorsement nor a recommendation General Use Restrictions All information documents products software and services the Materials in this manual are the copyrighted work of Money Transfer Systems Inc and or their respective manufacturers authors developers and customers the Providers Except as stated herein none of the Materials may be copied reproduced distributed republished displayed posted or transmitted in any form or by any means including but not limited to electronic mechanical photocopying recording or otherwise without the prior express written permission of Money Transfer Systems Inc or the respective provider You also may not without Money Transfer Systems Inc s prior express written permission mirror any Materials in this manual in any other documentation Money Transfer Systems Inc Inc Page 2 of 72 Any rights not expressly granted herein are reserved Nothing in this manual shall be construed as conferring any license under any of the Money Transfer Systems Inc s or any Provider s intellectual property rights whether by estoppels implication or ot
84. sword New Password Confirm Password Notice You have been directed to this page as your password is a temporary password sent to you via Email your password has expired or you have requested to change your own password Clicking the 2 icon will display a help screen showing the password requirements Money Transfer Systems Inc Inc Page 4 of 72 The grids within ACHNow offer a variety of features that allow you to manipulate the data to suit your Grid Overview needs The guide below offers an overview of those features and their use Select Unseleact All Filter Row Grouping Crop Zone Header Filter Filter Row Menu Sort Indicator Adjust Column width ds r ie Lee jel Pl SUL el e _ PL el je 1137834 PS 101 WEB 1 00 0 00 Debit 7 31 2009 7 31 2009 1 employ 1137898 101 PBC WEB 1 00 0 00 Debit 7 31 2009 7 31 2009 1 employ 1137916 101 PBC WEB 1 00 0 00 Debit 7 31 2009 7 31 2009 1 employ 1137910 101 PBC WEB 1 00 0 00 Debit 7 31 2009 7 31 2009 1 employ 1137551 101 PBC WEB 1 00 0 00 Debit 7 31 2009 7 31 2009 1 employ m arasa mme L 101 PBC 1 00 0 00 Debit 7 31 2009 7 31 2009 1 employ IncreasejDerresse number of recorde displayed per page Summary Count 17 q Type Is like web 17 00 0 00 1 0 Filter Control Clear Admin Settings Collapse All Expand All
85. te button when finished Upon updating the information you will be returned to the grid Money Transfer Systems Inc Inc Page 23 of 72 Delete If selected you will be brought to the Delete Transaction screen Select the check box to confirm the Deletion and click the Delete button Clone If selected you will be brought to the Add Transaction screen Only the information contained in the following fields may be changed Check Amount Check Number Check Date Reference Consumers Name SSN and In House ID Make the desired changes and select the Add button to create another transaction Sched If selected you will be brought to the Add Recurring Transaction screen Use this screen to enter Recurring Transactions Please note that Recurring Transactions will be generated one business day early if they fall on holidays or weekends The Ready to Process grid contains the transactions that are ready to be sent to your processor This grid also displays the total number of transactions all debit amp credit totals that can be batched and sent to the processor The transactions that can be processed have a green check in the check box located on the left side of the view You can deselect a transaction by clicking on this check box You may deselect all the transactions selected by clicking on the icon in the header bar Drag a colum n header here to group by that column jel jel jel jel jel e jel jel jel see De ee es 6 eam
86. to create another transaction Sched If selected you will be brought to the Add Recurring Transaction screen Use this screen to enter Recurring Transactions Please note that Recurring Transactions will be generated one business day early if they fall on holidays or weekends As detailed in Step 3 the Ready to Process grid contains the transactions that are ready to be sent to your processor This grid also displays the total number of transactions all debit amp credit totals that can be batched and sent to the processor The transactions that can be processed have a green check in the check box located on the left side of the view You can deselect a transaction by clicking Money Transfer Systems Inc Inc Page 31 of 72 on this check box You may deselect all the transactions selected by clicking on the check box in the header row Deselected transaction s will not be included in the batch process Trans Reversal If you do not have access to this menu item and feel you should please contact your Merchant Processor Trans Reversal allows you to create a new transaction which is the exact opposite of the original transaction i e Reversing a 5 00 Debit would create a new 5 00 credit transaction All information contained in the original transaction ABA AcctNo Name Reference InHouse ID etc are used in the new transaction Reversals must meet the following criteria SettleDate is not more than 5 business days ago the
87. uccessful search The wildcard can be used to assist Transaction State Pending Displays transactions which have not yet been processed Processed Displays transactions Sent to Processor but not Sent to ACH ACH d Displays transactions which have been sent to ACH ALL Displays the top 1 000 items that have not yet been processed and top 4 000 items which have been ACH d or Processed Select Merchant s Those users who have access to multiple merchant accounts will see an additional menu to select the merchants you wish to include in your search By default all are selected You can choose however to search by one or multiple Simply click on one then while holding down the lt CTRL gt key click on others as desired and enter your search criteria Transaction Type Select a transaction type from the drop menu Money Transfer Systems Inc Inc Page 28 of 72 Routing Transit Enter all or part of an ABA Routing Transit number Account Number Enter all or part of an account number Check Type Select a Check type from the dropdown window Consumer Company Name Enter all or part of a Consumer Company Name Schedule Select a Schedule from the drop menu Check Number Enter all or part of a Check number Check Amount Enter all or part of the Check amount Return Item Fee Enter all or part of the Return Item Fee Return Fee Description Enter all or part of the Return Fee description
88. value to Status Default Setting send To Ready To Process O Send Directh To Processor If Acct Type has no value set the sigue iia pd pa Account Default Setting If Sec Code has no value set the Sec Code Default Setting default value to Allows the replacement of the Account Type and or Sec Code with Use Replacement Logic au uss parimi Add Indicates Required Field Indicates Required Field When No Default Specified Clone File Format Select the Clone icon make modifications as desired making sure to modify the Format Name as well and click Update Delete File Format Select the Delete icon click the Confirm Delete check box and click the Delete button Money Transfer Systems Inc Inc Page 40 of 72 Add File Format To add a new file format you will need to provide the Format Name select the appropriate radio button for the Format Type and indicate the format parameters When creating a CSV XLS Format Type simply double click in each desired Position Field and type the corresponding number for the column you would like the data to appear in Example Using 1 for SEC Code will place that data in the first column Make sure to complete all required fields those marked with a red asterisk at a minimum Make sure to click the check box if the file will contain a header By default the Status will be set to Determine By Check Date However you can choose to have imported item
89. y a small black triangle displayed in the column header s right edge Click the column s header to sort data against a data column or change the column s sort order To sort data against multiple columns click column headers with the lt SHIFT gt key pressed down Drag a column header here to group by that column ee ee ee ee ee ot oo A E cee ee ae a eed a 1223563 5444 0 00 45 00 Credit CCD 10 28 2009 10 28 2009 1 employ Bs L 1223573 ESSE OFFS eget 0 00 29 00 Credit CD 10 28 2009 10 28 2009 1 employ 1 Adjust Column Width To adjust the width of a column place your mouse between two columns right of the column you wish to expand until your mouse pointer turns into a double ended arrow Once the arrow is present click with your left mouse button and drag the column to the right Column width adjustments are only saved to the user preferences if another action has been taken in the grid following Example If you change column widths then sort Your column width settings will be saved for that grid and will be applied each time you view that specific grid However if you adjust column widths and do not sort by a column the column width modification will not be applied to that grid going forward Automatic retention of column widths without the need to take additional actions in the grid will be added in a future release of ACHNow Drag a column header here to group by that column Filter Row This filter allows e

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