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1. 192 168 0 2 vSphere Client 1515 File Edit View Inventory Administration Plug ins Help E A Home Inventory gt f Inventory se m BB 19216802 PSA VMware ESX 4 0 0 186700 Getting Started Summary Virtual Machines Resource Allocation Performance Users amp Groups _ Events Hardware DNS and Routing Host Identification Processors ae mS Memory Domain Storage Networking DIS Storage Adapters aol Static referred DNS Server 19216803 Lais ica Alternate DNS Server Advanced Settings Search Domains EORR vmware rhel comple Features Default Gateways Jne Configuration Service Console 19216801 wMkernel Virttal Machine Startup Shutdown Virtual Machine Swapfile Location Security Profile System Resource Allocation Advanced Settings Recent Tasks x Name Target Status Details Tntiatedby Requested Start Ti Start Time Completed Time 7 SVmco User Guidel VMware vSphere Client 5 Click the Routing tab and make the Default gateway setting in the Service Console area Then click the OK button DNS and Routing Configuration ES DNS Configuration m Service Console Default gateway EN 192 168 Gateway device vswifO VMkernel Default gateway Note For details on VMware vSphere Client see the manual of VMware 2 3 6 Retrieving VMware SVmco maintenance info
2. 253 SVmco User Guidel 2 Login to virtual machine confirm log is transferred to repositrory directory which is set at procedure 6 in Syslog collector installation after a few minutes This can be confirmed to update file time stamp of syslog log In case of Syslog Collector use Please first login to virtual machine and confirm that log is transferred to repositry directory which is set at procedure 5 in 2 4 10 4 1 1 installing syslog collector after a few minutes In this point your check point is that there is a syslog log and its date time is updated If log is not tranfered execute following procedure and then confirm again 1 Login to ESXi by SSH 2 Execute following command esxcli system syslog reload If not update file please execute procedure again from beginning In case of Syslog Collector not use Please first login to virtual machine and confirm that log is transferred to following directory after a few minutes Please check that there is a vmkernel log and its date time is updated Path SVmcovm installation directory gt var fujitsu SVmco log svfs vmkernel log In case of the file has been not transferred or the file has been not updated please recheck procedure such as when the file is not transmitted or updated Please recheck the procedure of 2 4 10 3 Configuration to access to ESXi or 2 4 10 5 2 In case of Syslog collector not use 254
3. Adapter error Adapter reset failed vendor id 10DF device id d revision r Meaning When a PCI error was detected HBA Reset was executed but it failed PC error recovery d device id e g F980 r Numerical value 1 to 3 digits SVmco User Guidel Corrective action The HBA must be replaced because it has a fault Contact your sales representative or a field engineer Severity Warning Action R M T S 12076 Ipfc xxxx xx xx x Software error Device Discovery completion error Meaning Memory acquisition for the link reinitialization that is performed when a response from NameServer times out failed As a result device detection failed Corrective action A driver or system error insufficient resources occurred If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action TIS 12078 638 SVmco User Guide Adapter error bigger then rsp ring vendor id 10DF device id d revision r Meaning The index of the response ring on the port side is larger in value than the ring size d deviceid e g FA00 LP10000 M2 9er Numerical value 1 to 3 digits Corrective action Driver firmware or hardware has a fault Replace the adapter Severity Warning Action R M T S 12080 Ipfc xxxx xx xx x Adapter error Unknown IOCB command Data vendor id 10DF device id d
4. Meaning An unknown IOCB command was detected for a function for fast path processing with IOCB of a FCP ring as the target d deviceid vpd e g F980 9er Numerical value 1 to 3 digits Corrective action 639 SVmco User Guidel A driver or firmware has a fault If the problem persists replace the adapter Severity Warning Action R M T S 12081 Ipfc xxxx xx xx x Adapter error Unknown IOCB command Data vendor id 10DF device id d revision r Meaning An unknown IOCB command was detected for a function for slow path processing with IOCB of a non FCP ring for example ELS ring as the target d deviceid vpd e g F980 9er Numerical value 1 to 3 digits Corrective action A driver or firmware has a fault If the problem persists replace the adapter Severity Warning Action R M T S 12083 640 SVmco User Guide Ipfc2ooocxx xx x Software error Bus Reset on target failed Meaning Bus Reset on a target failed Corrective action The target or path has a problem Check the connection route RAID cables etc If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 12089 Ipfc2ooocxx xx x Adapter error Adapter failed to mbxCmd CONFIG_HBQ vendor id 10DF device id d revision r Meaning Adapter initialization failure The CONFIG_HBQ mailbox command failed d device id e g F980
5. e In Windows getosvmco output_filename 2 Options None 3 Usage example 299 SVmco User Guidel e In Linux To write data for investigateion to the tmp dump mco dump file lopt fujitsu SVmco getosvmco tmp dump mco dump e In Windows To write data for investigation to the C temp mco_dump file gt getosvmco C temp dump mco_dump 4 End status 0 Normal end gt 0 Abnormal end 3 1 4 SNMP Security Setting Command setsnmpsec The setsnmpsec command sets security for SNMP Service by specifying the hosts from which to accept SNMP packets If the SNMP Service security setting is Accept SNMP packets from any hosts you need not execute this command 300 SVmco User Guide Use this command when you have changed the MMB IP address of the PSA MMB LAN after SVmoo installation on a system operating with the SNMP service security setting of Accept SNMP packets from these hosts Also use the command when you have changed the SNMP service security setting from Accept SNMP packets from any hosts to Accept SNMP packets from these hosts Remarks e This command is available only in Windows The user must have Administrator privileges to execute this command If an operating system function access control function is used to execute the command with privileges other than Administrator privileges the end status is undefined 1 Syntax setsnmps
6. lt repository directory path lt ESSXi Paddress gt syslog log Example In case of Repsitry directory is C ProgramData VMwareWMware Syslog Collector Data and IP address is 192 168 1 10 NAME C ProgramData VMware VMware Syslog Collector Data 192 168 1 10 syslog log 240 SVmco User Guide Example In case that ESXi IP address is 192 168 1 10 and SVmcovm is installed under C Program Files x86 YFujitsuYServerView Suite SVmco TIME parameter is recommended 60 seconds Before setting SYSLOG OPT 1ON 0 INTERVAL TIME 60 FILE NAME Files x86 Fujitsu ServerVi ew Sui teYSVmcoYvarYfu j i tsuXSVmcoY ogYsvfsY255 255 255 255 syslog log After setting SYSLOG OPTION 0 INTERVAL TIME 60 FILE NAME C Program Files x86 Fujitsu ServerView Suite SVmco var fujitsu S Vmco log svfs 1 92 168 1 10 syslog log 241 User Guidel SVmco 2 4 10 4 1 2 Firewall configuration to transfer log It is necessary to configure firewall to transfer log 1 Open Composition for target ESXi by vClient and select Security Profile for software then display information of service and firewall Select Property for firewall GEES Getta Stated Summary Machines Resource Albestion Performance Security Profile Services btd Wa ESM Shel NTP Daemon
7. 1 7 FUNC 0 Team Team 0 Intel R PRO 1000 PT 378 SVmco User Guide Dual Port Server Adapter 23 IOB 1 PCIC 7 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 24 The at the end of a line indicates that there is no line feed 8 After completing the replacement open the Device Manager and open the properties dialog box of the NIC to be incorporated into teaming gal Device Manager Fie Action View ie 11018 118 s i Elgg WS08x86 15 4 Computer Elg Disk drives Ej Display adapters 19 488 Emulex PLUS 9 03 Human Interface Devices 9 25 Keyboards m n Mice and other pointing devices EM Monitors E a Network adapters x Intel R 82567LF 2 Gigabit Network Connection X Intel R 82576 Gigabit Dual Port Network Connection 10 x Intel R 82576 Gigabit Dual Port Network Connection 11 x Intel R 82576 Gigabit Dual Port Network Connection 12 x Intel R 82576 Gigabit Dual Port Network Connection 9 pig Intel R PRO 1000 PT Dual Port Server Adapte X Intel R PRO 1000 PT Dual Port Server Adapte Intel R PRO 1000 PT Dual Port Server Adapte E Y TEAM Team 0 nx Y TEAM Team 0 Intel R PRO 1000 PT Duall Scan for hardware changes E Other devices ef Processors 89 6 Storage controllers fq System devices 192 085 System management devices Ej Universal Serial Bus controllers Update Driver Software Disable Opens property shee
8. Starting iSCSI Initiator The following steps 4 to 9 vary depending on the version Windows Server 2008 or Windows Server 2008 R2 or later 395 SVmco User Guidel 4 Click the Targets tab in the iSCSI Initiator Properties window One of the targets displayed in Targets is connected to the NIC to be replaced If you know which target select the target click the Details button and proceed to step 8 If you do not know select any target click the Details button and proceed to step 5 iSCSI Initiator Properties Ed Favorite Targets Volumes and Devic General Discovery To access storage devices for a target select the target and then dick Log on To see information about sessions connections and devices for a target dick Details Targets Rc eternus2000 cmn0 porti Connected eternus2000 cm1 portO Connected o em m 396 SVmco User Guide 5 Click the Sessions tab in the Target Properties window and click the Connections button This target has the following sessions Log off Refresh Session Properties Target portal group 2 Status Connected Connection count 1 Session Connections To configure how the connections within this session are load balanced click Connections Target Properties window 397 SVmco User Guidel 6 The Source Portal column in the Session Connections window displays IP
9. PCIeSW PCIeSWsO a Status Clear 1270 SVmco User Guide Mod PRIMEQUEST 1800E Active MMB 41 Part Number MCD3ACIIL FuUJirsu Serial Number 1480915001 Status Normal 7System gt Box gt PCI_Box 0 PCI_Box 0 E e z Temperature z B Power Consumption 0 5 i Airflow Volume Cl Cable Connec e 0 OK 1 0 HJ 1 OK 1 1 PCLExpress Slots p Lj Standby Not present E a Standby Not present Standby Not present Standby Not present 1 Status Clear Clear iun Model PRIMEQUEST 1800 Active MMB 1 Part Number MCD2ACIII Serial Number 1480915001 Status Normal System gt SASU gt SASU O SASU O Click the Status Clear button to clear the status Board Information OK Standby CA07125 D061 AO PP0915057L 3 00 3 87V 15396V 11 02 12 95 V 80 V 5V V 460541 V 3 24 V 533 V 3 00 3 57 V 2153967 1271 SVmco User Guidel The UNIT name can be specified from IOB PCI_Box and PCI Slot or SASU of the screen where the BUS number is corresponding 9 4 Specific procedure of tape device managed by SAS The Unit name is only GSPB n SAS m n and m are integers for the tape device managed by SAS that connects the tape device is exchanged for an abnormal adaptor
10. stop the rotation of an HDD to be replaced or removed opt fujitsu SVmco bin diskctrl e ioc0 3 To confirm the mounting location for HDD to be added opt fujitsu SVmco bin diskctrl i ioc0 3 To turn off the blinking FaultLED indicating the location of the HDD that must be replaced or inserted opt fujitsu SVmco bin diskctrl o ioc0 3 To turn off the Fault LED after stopping disk rotation opt fujitsu S Vmco bin diskctrl c ioc0 3 e In Windows The following example shows all the SGPIO controllers in the operating system and a list of their slot statuses diskctrl l SGPIO controller and slot status Windows 286 SVmco User Guide Display example Description of status Ndevice scsiportO 0 DiskO Fault LED Off Operating normally 1 Disk1 Fault LED Identify Displaying location 2 none Empty slot 3 mount Fault LED On Rotation stopped Remarks The numbers shown under device scsiportx are slot numbers To confirm the mounting location of an HDD diskctrl i 1 To turn off the blinking Fault LED indicating the location diskctrl o 1 4 Output messages The following messages appear for this CLI command In Linux 287 SVmco User Guidel SVmco 02152 diskctrl no memory available SVmco W 02158 diskctrl Cannot blinking location LED SVmco 02159 diskctr
11. 415 SVmco User Guidel 6 1 3 2 Installing SVmco Execute the following command to install the SVmco package The following explanation is based on the assumption that the SVmco package SVmco VER REL tar gz has been extracted in the work directory WORK DIR Syntax cd WORK DIR SVmco JINSTALL sh 416 SVmco User Guide 6 1 4 Automatic configuration during SVmco installation The following table lists settings for SVmco operation The installer automatically adds or updates these settings during SVmco installation Settings automatically added changed during SVmco installation Target syslog conf file snmpd conf file snmptrapd conf file snmptrapd start option start option Dedicated PSA to MMB communication LAN interface iptables setting EH Set IP address Add setting Referring to 2 1 1 Configuring the PSA to MMB communication LAN change settings as needed Only a chain for PSA MMB communication is created during manual installation of SVmco Referring to Checking the firewall function AT SVmco User Guidel opening ports in 6 1 6 Settings after SVmco installation add the jump setting for the chain for PSA MMB communication to INPUT and OUTPUT chains manually SELinux configuration file If SELinux is disabled do not etc selinux conf change the settings 6 1 5 Restarting the partition After installing SVmco restart the partition w
12. S 00141 cmd_path length over Meaning The path length of the command used for the SVmco stop process is too long Corrective action Contact your sales representative or a field engineer Severity Error Action US 00142 cmd path disconnected 96s1 96s2 96s1 96s4 Meaning The command path used for the SVmco stop process was disconnected s1 Numerical value 1 digit 52 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits 473 SVmco User Guidel Corrective action Contact your sales representative or a field engineer Severity Error Action US 00143 target process does not exist 51 52 etc fujitsu SVmco global pmsvmco conf Meaning The process that is to be stopped during the SVmco stop process could not be found s1 Numerical value 1 digit 52 Numerical value 2 to 4 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 474 SVmco User Guide 00399 51 52 Process Manager Down Err i 54 os errz96s5 detail 1 s5 2 s5 3 s5 Meaning SVmco Process Manager failed 51 Numerical value 1 digit 52 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00502 MMB connected Meani
13. 2 In case of network configuration2 Set IP address which is allocated to virtual machine for management network Example In case of network configurationl 7 Advanced Settings Annotations BufferCache CBRC Default number of rotated logs to keep Reset to default on zero Config cow Min 0 100 Cpu DataMover Syslog global defaultsize Digest DirentryCache Disk FSS FT HER a Datastore path of directory to output logs to Reset to default on null Example datastoreName logdir Migrate Misc Syslog global logDirUnique Net NFS Place logs in unique subdirectory of logdir based on hostname Syslog global defaultRotate Default size of logs before rotation in KiB Reset to default on zero Min 0 Max 10240 Syslog global logDir 2 scratch log Numa PageRetire Power RdmFilter Syslog global logHost C7192 168 1 20 ScratchConfig The remote host to output logs to Reset to default on null Multiple hosts are supported and must be s Scsi SvMotion Syslog 4 lo3ge User UserVvars vMFS3 Help ZZ 247 SVmco User Guidel 3 Login to virtual machine confirm log is transferred to repositry directory which is set at procedure 5 in installation for syslog collector after a few minutes This can be confirmed by date and time of file is updated If log is not tranfered execute following procedure and confirm again
14. Enter the IP address of the PSA MMB communication LAN on the MMB side 13 The wizard displays the Action window as indicated at the upper left Select Allow the connection Then click Next button 14 The wizard displays the Profile window as indicated at the upper left Click all the Domain Private and Public check boxes Then click Next button 15 The wizard displays the Name window as indicated at the upper left Enter MCOICMP in Name Then click Finish button Configuraiton for firewall is finished 222 SVmco User Guide 2 4 10 3 Configuration to access to ESXi SVmcovm collect PCI card information and log when SVmcovm start up This chapter explain way to access to ESXi This enable SVmcovm can detect PCI card failure 1 Startup VMware vShpere Client 2 Click Configuration from Home gt Inventory gt Inventory 3 Click Security Profile in Software in lower left 4 Click Property in lower right on Security Profile Gating Stated Summary Wius Machines Resource Alccation Performance LocslUsers S Groups Events Persissere Redrector Active Directory Service Network Login Server Active Directory Service bid wa ES Shell E es Local Security Authentication Server Active Directory Service d NTP Daemon 9 sH Direct Console UL nag CM Server frena d _ roaming Connections vSphere lent 902 443 TC al omar 4
15. FUNC n gt gt Try again with another PCI slot Alternatively replace the adapter If the unit name is GSPB n GbE n or SB n NIC gt gt Replace the GSPB or SB Severity Error Action R M T S 21711 e1000_express 2 Adapter error Not configured for bus mastering vendor id 8086 device id d revisionz er Meaning The adapter is not configured for bus mastering in the PCI BIOS 1061 SVmco User Guidel 2 Device name d Example 1209 r Numerical value 1 to 3 digits Corrective action e If the unit name is IOB n PCIC n FUNC n or FUNC n gt gt Mount the adapter in a slot that supports bus masters If the unit name is GSPB n GbE n or SB n NIC gt gt Replace the GSPB or SB Severity Error Action R M T S 21712 e1000_express 2 Software error Could not allocate the NDIS receive packets Meaning The NDIS receive packets required for operation cannot be allocated 962 Device name Corrective action Decrease the number of receive descriptors in the adapter properties Perform a restart 1062 SVmco User Guide Severity Warning Action T S 21713 e1000_express 2 Software error Could not allocate the NDIS receive buffers Meaning The NDIS receive buffer required for operation cannot be allocated 2 Device name Corrective action Decrease the number of receive descriptors in the adapter properties Perform a resta
16. dtt Listener Dare 1 Core w dey boy Core Must Listener Query Core HO Hey Am bey Netwarkng Mas Report Core MO reo A ay Macast Listener Report Core Am Core Nearing Neh Decovery Core tcrra Nahor Sake Cora MO Mm ewer Pochat Coe Core Parenter Peter ICNP Core Mw Neorg Router IC Core Networing oy Networking Scitation ICH Core Networking m boy Core Netwarirg Teredo UO ut Core twee Kor Tane cendi 0 Core bud Transaction Coordinator Transaction No Mon SRG An LU v rie si Printer Sharing Echo Request 10M Fle od Printer Sharing Ae Fle ae Pinter herr Echo 0 Fle and Ports har men low MN Hey DPA ard Printer Shang Echo Request He and Peter Sharing Pede Yes Ary der DM Eeee a man Echo Request ION Fl and Pinte sharing Pinte ves How M TORE a sil minium itum a 2 a a ff pa 217 SVmco User Guidel 3 Click N
17. 00 17 42 de 7c 4b 1500 Intel Corporation 82567LF 2 Gigabit Network Connection vmnici 0 00 00 igb Up 100Mbps Full 00 17 42 9b dc b4 1500 Intel Corporation 82576 Gigabit Network Connection vmnic2 0 00 01 igb Down OMbps Half 00 17 42 9b dc bb 1500 Intel Corporation 82576 Gigabit Network Connection This indicates that there is no line feed 80 SVmco User Guide In the above example vmnicO is used for the PSA to MMB communication LAN and vmnic1is used for the management LAN m Configuring the management LAN 1 Use vswif0 which exists by default immediately after the installation of the operating system for the interface of the management LAN Execute the esxcfg vswif command to confirm the status of vswifO esxcfg vswif l Name Port Group DVPort IP Family IP Address Netmask Broadcast Enabled TYPE vswifO Service Console IPv4 N A V N A N A true NONE X This indicates that there is no line feed The above example shows that vswif0 has been set for the Port Group name of Service Console 2 Execute the esxcfg vswitch command to confirm the status of the virtual switch esxcfg vswitch I Switch Name Num Ports Used Ports Configured Ports IMTU Uplinks vSwitchO 64 2 64 81 SVmco User Guidel 1500 vmnicO PortGroup Name VLAN ID Used Ports Uplinks VM Network 0 0 vmnicO Service Console 0 1 vmnicO X This indicates that there is no line feed The above example shows that Serv
18. Confirm that set IP Address is reflected rightly Select OK and Enter Examle 268 SVmco User Guide Select Quit and Enter to stop YaST2 Now configuring of PSA to MMB communication LAN is completed 269 SVmco User Guidel 2 5 2 Confirming management LAN settings Please configure management IP Address on partition of PRIMEQUEST in the case of Cooperate with Higher rank software such as Systemwalker Please Refer to PRIMEQUEST 1000 Series Administration Manual C122 E108 of the the 1 3 Management LAN IP address of the management LAN partition For details 270 SVmco User Guide 2 5 3 Checking the firewall function to open ports You need to open ports of firewall for operating SVmco when the port are not open Please open following ports about PSA to MMB communication LAN configured at 2 5 1 snmp port udp snmp or 161 send receive psa mmb communication port tcp 5000 send receive icmp icmp typeO icmp type8 Start up YaST2 to configure firewall example 271 SVmco User Guidel 2 5 4 Manually Configuring setting files of SVmco 2 5 4 4 Configuring tommbipsetup conf of SVmco Please configure IP Address set at 2 5 1 PSA to MMB communication LAN after installing SVmco P address of PSA to MMB communication LAN refer to 2 5 1 PSA to MMB communication LAN Path to File stored location etc fujitsu SVmco usr tommbipsetup conf example
19. Hue Type What protocol and ports does this rule apply to Program Protocol and Ports Protocol type TCP v Scope Protocol number 29 Action Profile Local port ams Name Sel Example 80 445 8080 Remote port Specific Pots H Example 80 445 8080 Internet Control Message Protocol Customize ICMP settings lt Back Cancel New Outbound Rule Wizard Protocol and Ports 63 User Guidel SVmco 12 The wizard displays the Scope window as indicated at the upper left Select or enter values for the following items Then click the Next button Scope setting items Window item Windows2008 Windows2008R2 Windows2012 Selected or entered value Which remote IP addresses does this rule match Select remote IP address applying this rule Any IP address Select These IP addresses Then click the Add button Enter the IP address of the PSA to MMB communication LAN on the MMB side 13 The wizard displays the Action window as indicated at the upper left Select Allow the connection Then click the Next button 14 The wizard displays the Profile window as indicated at the upper left Check all the Domain Private and Public check boxes Then click the Next button 15 The wizard displays the Name window as indicated at the upper left Enter MCOMMBS in the Name field Then click the Finish butto
20. R M T S 24003 disk Device Device error The device Device has a bad block vendor v model m serial no ser 1100 SVmco User Guide Meaning The device has a bad block 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Replace the device Severity Error Action R M T S 8 2 17 ETERNUS multipath driver messages Windows This section lists ETERNUS multipath driver messages 25000 MPD Adapter or Device or FC Network error MPD detected event Meaning 1101 SVmco User Guidel The multipath driver detected an I O or FC multipath configuration error Corrective action Take corrective action according to the messages that the multipath driver outputs and the instructions in the ETERNUS Multipath Driver User s Guide Severity Warning Action T S 25001 MPD Device ScsiPort 2 Adapter or FC Network error An input output error has occurred vendor id 10DF device id d revision r Meaning An I O error was detected on Device ScsiPortP 2 Scsi number d Example F980 r Numerical value 1 to 3 digits Corrective action Check the device indicated by Device ScsiPortP If the operating system is Windows Server 2003 identify the faulty part according to the Procedure for Identifying the Faulty Fibre Channel FC Adapter Part Severity 1102 SVmco User Guide Error Action R M T S 25002 MPD Device S
21. 10703 SVmco User Guidel SV Agents Adapter error Temperature has reached the warning level Meaning The temperature reached the warning level Corrective action Check the condition of the fans Reduce the ambient temperature Note Do not operate the system while the cover is removed Fan operation is not guaranteed Severity Warning Action R M T S 10704 SV Agenis Adapter error Temperature has reached the critical level Meaning The temperature reached the critical level Corrective action Check the ambient temperature If no problem is found confirm that the fans are operating normally Note SVmco User Guide Do not operate the system while the cover is removed Fan operation is not guaranteed Severity Warning Action R M T S 10705 SV Agents Adapter error Insufficient operating power supplies available Meaning The power supply is insufficient Corrective action The required power is not supplied Check the power supplies Severity Warning Action R M T S 10706 SV Agents Adapter error Power supply failed Meaning 533 SVmco User Guidel A power supply unit error occurred Corrective action Check the connection of the power supply unit If no problem is found replace the power supply unit Severity Warning Action R M T S 10707 SV Agents Adapter error Redundant power supply failed Meaning A fan error occurred Consequently t
22. 2 Start the terminal with root privileges Mount ServerView Suite DVD1 Copy the SVmco module to any directory of the PRIMEQUEST 1000x2 series server Then expand the files cp MNT SVSLocalTools Japanese SVmcovm SR LinuxA SVmcovm XXXRHELx tar gz tmp MNT is the mount point V This indicates that there is no line feed XXX depends on the version In the above example the any directory is tmp cd tmp tar xvzf SVmcovm XXXRHEL x tar gz Execute the following command cd SVmcovm INSTALL sh 152 SVmco User Guide 5 After the installation of SVmcovm make the required settings For details on the setting method see Setting after SVmcovm installation 153 SVmco User Guidel 2 4 4 Setting after SVmcovm installation Red Hat Enterprise Linux This section describes necessary setting after the installation of SVmcovm 1 9 Gt ABA Confirming SELinux function settings Setting the PSA to MMB communication LAN Setting the firewall function Setting for connecting to ESXi Setting for transferring log file from ESXi to virtual machine Log receiving side Setting for transferring log file from ESXi to virtual machine Log sending side Setting of Trap by way of MMB 154 SVmco User Guide 2 4 4 1 Confirming SELinux function setting Please refer to Chapter 2 1 3 Confirming SELinux function setting for the setting of SELinux 155 SVmco User Guidel 2 4 4
23. 234 SVmco User Guide 4 Edit configuration of vSphere Syslog Collector in target folder First change repogitry directory ie vSphere Syslog Collector x Destination Folder Click Next to install to this folder or click Change to install to a different Folder C3 Install vSphere Syslog Collector to C Program Files x86 MwarelVMware Syslog Collector Change vSphere Syslog Collector Configuration Repository directory C ProgramData VMwarelWMware Syslog Collector Datal Size of log file before rotation E MB Log rotations to keep fe InstallShield 235 SVmco User Guidel 5 Set target directory path and click OK Path lt SVmcovm installation directory gt var fuj i tsu SVmco log svfs It is possible to use default value for target directory path Example In case that SVmcovm is installed under drive letter C on Windows 2008 x64 ie vSphere Syslog Collector x Change Current Destination Folder Browse to the destination folder Look in er amp Local Disk C E Program Files x86 Fujitsu ServerView Suite E svmco var E fujitsu E svmco E wg hisvfsi am Insta d DVD Drive D VMware VIM go mm Co ee 236 SVmco User Guide 6 Set following value for log size before log lotation and click OK Log size before log lotation 1MB vSphere Syslog Collector x Destinatio
24. 715 SVmco User Guidel Meaning The IOC Init request contains an invalid parameter Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action TIS 13086 mptscsih Software error Illegal request Meaning An undefined request function is specified in the ioctl command Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13087 716 SVmco User Guide mptscsih Software error Unable to read user data struct Meaning The user data of the ioctl command cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13089 mptscsih Software error Unable to write out reply frame Meaning The Reply Frame of the ioctl command cannot be written to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 717 SVmco User Guidel 13090 mptscsih Software error Unable to write sense data to user Meaning The sense data of the ioctl command cannot be written to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action TIS 13091 mptscsih Sof
25. Even under an REMCS agreement no software errors are reported Hot maintenance of PCI cards is disabled The partition must be stopped for maintenance 6 2 1 Installation flow For the SVmco installation flow see Chapter 4 Installing the Operating System and Bundled Software in PRIMEQUEST 1000 Series Installation Manual For details on how to configure SVmco see 2 2 Configuration SVmco Windows Server 2008 2012 Remarks If you use SVIM to install the operating system you need not install SVmco However after installation with SVIM you need to check and make settings according to 6 2 2 Checks before SVmco installation and 6 2 6 Settings after SVmco installation After installing SVmco execute the SNMP security setting command setsnmpsec before you perform the operation in the following situations For details on the command see 3 5 SNMP Security Setting Command setsnmpsec 427 SVmco User Guidel e You will be changing the SNMP Service security setting from Accept SNMP packets from any host to Accept SNMP packets from these hosts e You will be changing the MMB IP address e f you change the MMB IP address or the management LAN IP address on the partition be sure to then restart SVmco Otherwise SVmco would not be able to post any detected errors Notes on configuring Windows Server 2008 2012 If the set value of the following registry key is less than 20000 20 seconds the system may h
26. If the user forcibly changed the state this message is information only For other cases perform the following operations 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer 1156 SVmco User Guide Severity Warning Action R M T S 28567 SV RAID 2 Adapter error SAS port lost link vendor id 1000 1734 device id d revisionz er Meaning The SAS link was terminated 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Confirm whether the problem is resolved with the following operation 1 Remove the relevant physical drive After 30 seconds have elapsed reconnect it 2 If the error recurs check the cable between the controller and the relevant physical drive and replace it as required 3 Confirm that the latest RAID controller and firmware are installed 4 Replace the relevant physical drive 5 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer 1157 SVmco User Guidel Severity Error Action R M T S 28568 SV RAID 2 Adapter error Adapter missing after reboot vendor id 1000 1734 device id d revision r Meaning After the restart the SAS array controller card could not be found 2
27. R M T S 13186 mptscsih iocx Adapter error host page buffers free failed vendor id 1000 device id d revision r Meaning Releasing the host page buffer failed d Example 0030 r Numerical value 1 to 3 digits 754 SVmco User Guide Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13187 mptscsih iocx Adapter error Firmware Reload FAILED vendor id 1000 device id d revision r Meaning The pointer value of the request frame is null or outside its range d Example 0030 9er Numerical value 1 to 8 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 755 SVmco User Guidel 13188 mptscsih iocx Adapter error pci_enable_device_mem failed vendor id 1000 device id d revision r Meaning pci enable device mem PCI device initialization failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13189 mptscsih iocx Software error failed setting 35 bit addressing for Request Reply Chain and Sense Buffers Meaning Buffer allocation to the adapter failed
28. SVmco W 02172 diskctrl Cannot get device information Registry Meaning The device information cannot be acquired from the registry Corrective action Check the hardware environment Execute the command again 293 SVmco User Guidel If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02173 diskctrl Cannot get device Meaning Device acquisition open failed Corrective action Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02174 diskctrl Device not found Meaning The specified device does not exist Corrective action Confirm that the device exists Execute the command again SVmco W 02181 diskctrl Cannot get device information Snmp Meaning Device information could not be retrieved from snmp Corrective action 294 SVmco User Guide Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02182 diskctrl Cannot get device information WMI Meaning Device information could not be retrieved from WMI Correc
29. Severity Warning Action R M T S 28601 SV RAID 2 Adapter error Disk security failed to communicate with EKMS vendor id 1000 device id d revision r Meaning Disk security failed to communicate with the EKMS 2 Device name 1181 SVmco User Guidel d Example 0079 r Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28602 SV RAID 2 Adapter error Logical drive secure failed vendor id 1000 device id d revision r Meaning Logical drive secure failed 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action No action is necessary This message is information only Severity Warning 1182 SVmco User Guide Action R M T S SVAgent 5 50 20 or later T S 28603 SV RAID 2 Adapter error Controller encountered a fatal error and was reset vendor id 1000 device id d revision r Meaning The controller produced a fatal error and was reset 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 Replace the relevant RAID controller 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 1183 SVmco
30. Target Quick Gonnect m Discovered targets Name Stats ond eternus2000 cmO port1 Connected eternus2000 cm1 porto Connected To connect using advanced options select a target and then Connect dick Connect To completely disconnect a target select the target and Disconnect then dick Disconnect For target properties including configuration of sessions Properties select the target and dick Properties For configuration of devices associated with a target select Devices the target and then click Devices More about basic iSCSI connections and taraets iSCSI Initiator Properties window in Windows Server 2008 R2 or later 405 SVmco User Guidel 9 Record the values displayed in the Address column in the Devices window Port 2 Bus 0 Target 0 LUN 0 in this example Disk 1 Port 2 Bus 0 Target 0 LUN 0 Volume path names E Legacy device name PhysicalDrive 1 mpioSdisk amp ven_fujitsu amp prod_e2000 amp ev_000041 Configure Multipath IO MPIO To configure the MPIO policy for a selected device click MPIO Device interface name Information On iSCSI Device Details gt dux Devices window 406 SVmco User Guide 5 5 2 Disconnecting MPD This section describes the procedure for disconnecting MPD 1 Start ETERNUS Multipath Manager 2 Confirm the address value recorded in step 9 in 6 5 1 Confirming the i
31. r Numerical value 1 to 3 digits Corrective action A card or the card firmware has a fault Contact your sales representative or a field engineer Severity Warning 641 SVmco User Guidel Action R M T S 12090 Ipfc xxxx xx xx x Adapter or Device or FC Network error invalid service parameters vendor id 10DF device id d revision r Meaning An error service parameter error was detected on an FC interface d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Check the connection route cable switch HBA RAID port etc If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 12091 Ipfc xxxx xx xx x Adapter error Adapter failed to set maximum DMA length mbxStatus vendor id 10DF device id d revision r Meaning 642 SVmco User Guide Adapter initialization failure d Example F980 r Numerical value 1 to 3 digits Corrective action A card or the card firmware has a fault Contact your sales representative or a field engineer Severity Warning Action R M T S 12092 Ipfc xxxx xx xx x Device or FC Network error Invalid response length vendor id 10DF deviceid d revisionz er Meaning The response length is invalid Corrective action The target or path has a problem Check the connection path cable switch HBA disk device port etc Severity Warnin
32. 000 000 19 0 Address 000 000 19 0 Segment 0x0000 Bus 0x00 Slot 0x19 Function 0x00 VMkernel Name vmnicO Vendor Name Intel Corporation Device Name 82567LF 2 Gigabit Network Connection Configured Owner Unknown Current Owner VMkernel Vendor ID 0x8086 Device ID 0x10cd SubVendor ID 0x10cf SubDevice ID 0x159b Device Class 0x0200 229 SVmco User Guidel nicinfo Name PCI Driver Link Speed Duplex MAC Address MTU Description vmnicO 0000 00 19 00 e1000e Up 100Mbps Full 00 17 42 de 7c 4b 1500 Intel Corporation 82567LF 2 Gigabit Network Connection vmnic1 0000 05 00 00 igb Up 100Mbps Full 00 17 42 9b dc b4 1500 Intel Corporation 82576 Gigabit Network Connection vmnic2 0000 05 00 01 igb Down OMbps Half 00 17 42 9b dc b5 1500 Intel Corporation 82576 Gigabit Network Connection vmnic3 0000 06 00 00 igb Down OMbps Half 00 17 42 9b dc b6 1500 Intel Corporation 82576 Gigabit Network Connection vmnic4 0000 06 00 01 igb Down OMbps Half 00 17 42 9b dc b7 1500 Intel Corporation 82576 Gigabit Network Connection vmnic5 0000 0 00 00 e1000e Down 0Mbps Half 00 15 17 7d d4 e2 1500 Intel Corporation 82571EB Gigabit Ethernet Controller vmnic6 0000 0 00 01 e1000e Down OMbps Half 00 15 17 7d d4 e3 1500 Intel Corporation 82571EB Gigabit Ethernet Controller 230 SVmco User Guide 2 Copy 2 files pcicardinfo nicinfo to the following directory on virtual machine which is installed SVmcovm lt SVmcovm in
33. 11613 e1000e ethx Software error MTU gt 9216 not supported Meaning Setting an MTU of more than 9216 bytes is not supported on this controller Corrective action Recheck the MTU setting Set a value in the correct range Severity Warning Action T S 11614 e1000e ethx Adapter or Software error Cannot change link characteristics when SoL IDER is active vendor id 8086 device id d revision r Meaning 546 SVmco User Guide The link setting cannot be changed d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11615 e1000e ethx Adapter error Cannot do PHY loopback test when SoL IDER is active vendor id 8086 device id d revision r Meaning The PHY loopback test cannot be executed d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning 547 SVmco User Guidel Action R M T S 11616 e1000e xxxx xx xx x Software error Unable to allocate memory for queues Meaning Memory acquisition for the send and receive queues failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even af
34. A response that invalidates the download request sent to firmware was received Firmware download is not supported d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity 698 SVmco User Guide Warning Action R M T S 13050 mptscsih iocx Adapter error IOC says IOC BUSY vendor id 1000 device id d revision r Meaning A busy response to the firmware download request was received d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13051 mptscsih iocx Adapter error IOC returned bad status vendor id 1000 device id d revision r 699 SVmco User Guidel Meaning An Other error response to the firmware download request was received d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13052 mptscsih Software error Not enough memory Meaning Memory cannot be allocated for SGL Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engine
35. Action US 02703 internal error mode 1 Meaning An internal inconsistency occurred 961 Numerical value Corrective action Contact your sales representative or a field engineer Severity Error Action S 02704 updating filter file Meaning The filter version number indicates that the filter is to be updated Corrective action No action is necessary 481 User Guidel Severity Info Action S 02705 unnecessary to update filter file Meaning SVmco The filter update is unnecessary because the filter version number of the update target is older than that currently applied Corrective action No action is necessary Severity Info Action S 02706 directory doesn t exist Meaning The directory required for updating a filter does not exist 482 SVmco User Guide Corrective action Confirm that the specified directory exists Also confirm that SVmco is correctly installed Severity Error Action US 02707 failed to update filter file Meaning The filter update did not complete normally Corrective action Confirm that the user logged in as a superuser Also confirm that SVmco is correctly installed Severity Error Action US 02708 normally end 483 SVmco User Guidel Meaning The filter update preparation or filter update completed normally Corrective action No action is necessary Severity Info Actio
36. Contact your sales representative or a field engineer Severity Warning Action S 02801 Initialization Error s1 s2 Meaning Reading of SDR FRU and other files failed during SVmco initialization 51 Numerical value 1 digit 52 Numerical value 3 digits Corrective action Download the MMB system event log Collect the SVmco data for investigation getosvmco Then contact your sales representative or a field engineer 487 SVmco User Guidel Severity Error Action US 02899 disabled the SELinux function This setting will take effect after reboot Meaning The SELinux function was disabled during SVmco installation or update Corrective action No action is necessary Severity Info Action S 04000 system err 1 2 3 4 5 6 7 Meaning A SVmco system error was detected 1 Numerical value 1 to 2 digits 488 SVmco User Guide 962 Numerical value 1 to 4 digits 963 Numerical value 1 to 3 digits 964 Numerical value 1 to 10 digits 965 Numerical value 1 to 10 digits 966 Numerical value 1 to 10 digits 967 Numerical value 1 to 10 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 04001 System err 1 2 963 Meaning A SVmco system error was detected 961 Numerical value 1 to 2 digits 962 Numerical value 1 to 4 digits 963 Numerical value 1 to 10 digits
37. Corrective action 489 SVmco User Guidel Contact your sales representative or a field engineer Severity Error Action S 04002 Start failed system call error 1 2 3 Meaning A system call error occurred at SVmco startup 1 Numerical value 1 to 2 digits 2 Numerical value 1 to 4 digits 3 Numerical value 1 to 10 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 04004 490 SVmco User Guide starting timeout 961 Meaning A time out was detected at SVmco startup 961 Character string 1 to 256 characters Corrective action Contact your sales representative or a field engineer Severity Warning Action US 04005 Start failed stop request 961 2 3 Meaning A service stop request was accepted during SVmco startup 961 Character string 1 to 256 characters 962 Numerical value 1 to 2 digits 3 Numerical value 1 to 4 digits Corrective action No action is necessary Severity 491 SVmco User Guidel Info Action US 04007 Start failed cannot execute process 1 2 3 964 Meaning An error occurred at SVmco process startup 961 Character string 1 to 256 characters 962 Numerical value 1 to 2 digits 3 Numerical value 1 to 4 digits 4 Numerical value 1 to 10 digits Corrective action Contact your sales representative or a field engineer Severity
38. Corrective action 756 SVmco User Guide A driver or kernel has a fault Contact your sales representative or a field engineer Severity Warning Action T S 13190 mptscsih iocx Adapter error adapter_reset retry exhausted stop reset operation vendorid 1000 device id d revision r Meaning The adapter reset count exceeded the upper limit Stop the reset process Corrective action Replace the HBA If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13191 mptscsih iocx Adapter error adapter_reset failed vendor id 1000 device id d revision r 757 SVmco User Guidel Meaning The adapter reset failed Corrective action Replace the HBA If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13192 mptscsih iocx Adapter error IOC msg unit reset failed to put ioc in ready state vendor id 1000 device id d revision r Meaning The reset of the IOC message unit for placing the IOC in the standby state failed Corrective action Replace the HBA If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 758 SVmco User Guide 13193 mptscsih Adapter error Errata on LSI53C1030 occurred Meaning Errata No 28 of LSI53C1030 chip occurred during reading of the data Cor
39. Error Action S 04008 cannot open file 1 492 SVmco User Guide Meaning A SVmco definition file cannot be opened 961 Character string 1 to 256 characters Corrective action Contact your sales representative or a field engineer Severity Error Action S 04009 file read err 1 not enough memory Meaning The amount of allocatable memory is less than the memory size required for SVmco operation 1 Character string 1 to 256 characters Corrective action Contact your sales representative or a field engineer Severity Error Action 493 SVmco User Guidel US 04010 Start failed 1 configure error 2 3 4 Meaning An error was detected in a setting value of the SVmco definition file 961 Character string 1 to 256 characters 962 Numerical value 1 to 2 digits 3 Numerical value 1 to 4 digits 4 Numerical value 1 to 10 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 04011 Start failed 1 2 3 child process was stopped Meaning An error was detected in a setting value of the SVmco definition file 494 SVmco User Guide 961 Character string 1 to 256 characters 962 Numerical value 1 digit 963 Character string 1 to 10 hexadecimal digits Corrective action Contact your sales representative or a field engineer Severity Error Action S
40. IP address to set is IP address to access to ESXi Setting value is different according to network configuration 1 In case of network configuration 1 Set IP address which is set by procedure 8 in network configuration to collect information from ESXi 2 In case of network configuration 2 Set IP address to allocate for ESXi in managemet network 227 SVmco User Guidel 11 Execute command with following option and confirm value which is confirmed at procedure 2 setuserinfo exe c Successful execution of the command When above message is displayed procedure is finished If setting for SSH connection is not permitted it is necessary to collect PCI card information and restart SVmcovm Also when add or replace PCI card it is necessary to execute same procedure When SSH connection is not permitted followings are restricted 1 PCI card failure can not be detected before SVmcovm start After SVmcovm start PCI card failure can be detected 2 PCI lane degraded can not be detected 3 System status dose not change to OS Running or OS Shutdown 228 SVmco User Guide Followings are procedure when SSH connection is not permitted 1 Login to ESXi and execute following command Command to collect PCI card information sbin esxcli hardware pci list gt pcicardinfo Command to collect NIC information sbin esxcfg nics l gt nicinfo execution result Example pcicardinfo
41. Ola Requested Start Ti Start Time Completed Time 2012 08 21 4 46 2012 08 21 2012 08 21 4 42 42 2012 08 21 4 42 42 2012 08 21 4 42 42 license Period 37 days remainine root 7 130 SVmco User Guide 16 Click Edit virtual machine settings of Getting Started tab gt gi inventory gt 8 Inventory 8 B 102476138 amp 12 35 VMware We EB 123 cone of 2nd von Getting starte Ej RHSO GAGA Test close tab X What is a Virtual Machine RHG26AGA Test A virtual machine is software computer that like physical computer runs an operating system and An operating system installed on a virtual machine is called a guest operating system Because every virtual machine is an isclated computing environment you can use virtual machines as desktop or workstation environments as testing environments or 10 consolidate server applications Virtual machines run on hosts The same host can run many virtual machines Basic Tasks vSphere Client jp Power on the virtual machine Edit virtual machine settings E Reconfigure virtual machine 2010 0214 45 2012 08 21 4 4639 E Reconfigure virtual machine root 2012 08 214 45 24 2010080144624 2012 08 21 4 46 24 Y Upcatenehworkcorfigurtion toot 2012 08 214 42 42 2012 08 21 44242 2012 08 21 4 42 42 17 Next click Add button _x86_145
42. SVAgent 5 50 20 or later T S 18513 SV RAID 2 Device error Logical drive degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action 1 Perform a manual rebuild of the relevant physical drive Example via ServerView RAID Manager 2 If the error recurs replace the relevant physical drive 3 If the error recurs even after replacing the physical drive collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity 911 SVmco User Guidel Error Action R M T S 18514 SV RAID 2 Device error Logical drive failed Meaning The logical drive entered the offline state 2 Device name Corrective action It may be possible to implement recovery without losing data A detailed investigation is required Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18515 SV RAID 2 Adapter error BBU voltage problem detected vendor id 1000 1734 device id d revision r Meaning 912 SVmco User Guide An abnormal battery voltage was detected 962 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 Confirm that the BBU data cable and power cable are correctly connected to the RAID controller connectors 2 C
43. SVmco User Guidel T S 28669 SV RAID 2 Device error Redundant path broken for disk Meaning A redundant path for the hard disk failed 2 Device name Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28670 SV RAID 2 Adapter error Redundant enclosure EMM removed vendor id v device id d revision r Meaning A redundant EMM was removed 2 Device name 96v Example 1000 1232 SVmco User Guide d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28671 SV RAID 2 Device error Patrol Read can t be started Meaning Patrol read cannot be started because other background tasks are being run on all logical drives 2 Device name Corrective action If the hard disk is faulty replace the HDD SSD Severity Warning Action R M T S 1233 SVmco User Guidel 28672 SV RAID 2 Device error Copyback aborted on hot spare from disk as hot spare needed for rebuild Meaning Copyback to the hot spare disk failed 2 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engine
44. T S 14058 scsi Software error request allocate failed prevent media removal cmd not sent Meaning The memory in the kernel is insufficient Corrective action Add memory or reduce the load Severity Warning Action T S SVmco User Guidel 14059 scsi sxx Device error Not ready vendor v model m serial no ser Meaning A device error occurred Example FUJITSU m Example MAP3367NC 9eser Example 01234567 Corrective action Check operation If there is no problem in operations replace the drive Severity Warning Action R M T S 14060 scsi sxx Device error Medium error or Volume overflow vendor v model m Meaning A media error or volume overflow occurred sxx is either sd a z or st 0 9 808 SVmco User Guide 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Check operation If there is no problem in operations take the following corrective action Tape device Clean the device If the problem persists replace the media Disk device Replace the drive Severity Warning Action R M T S 14061 scsi lt n n n n gt Device error SCSI command retry out vendor v model m serial no ser Meaning A SCSI command terminated abnormally retry out lt nnnn gt Displays the host channel id lun lt hcil gt number Example lt 1 0 2 0 gt v Example FUJITSU
45. Virtual Machine Properties Memory CPUs Video card VMCI device SCSI controller 0 LSI Logic Parallel Hard disk 1 Virtual Disk Network adapter 1 PSA MMB LAN Network adapter 2 VM Network Floppy drive 1 Client Device 131 SVmco User Guidel 18 Adopt Ethernet Adapter and click Next button Device Type What sort of device do you wish to add to your virtual machine Device Type Network connection Ready to Complete 19 Set E1000 for Adapter type and Network Label which you created Step 1 2 Next Check Connect at power on Then click Next button Add Hardware Network Type What type of network do you want to add Device Type Network connection Ready to Complete 132 SVmco User Guide 20 Confirming Hardware type Network Connection and Connect at power on Then click Finish button Add Hardware Bd Ready to Complete Review the selected options and dick Finish to add the hardware Device Type Network connection Ready to Complete Hardware type Ethernet Adapter Adapter type E1000 I Network Connection esxi guest I Connect at power on 133 SVmco User Guidel 21 Adopt ESXi list on the left side Then click configuration Please confirm ESXi virtual machine communication network that is allocating virtual machine 10 24 76 t Ini x Eil
46. Warning Action T S 14034 st Software error overflow Meaning A driver has a fault It tried to copy a read request to the buffer in the kernel but a buffer state inconsistency occurred Corrective action Collect fisnap Contact your sales representative or a field engineer 794 SVmco User Guide Severity Warning Action T S 14035 st Software error overflow Meaning A driver has a fault It was processing a write request and tried to move data from the buffer in the kernel but a buffer state inconsistency occurred Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14036 st Software error Device not attached Meaning Memory is insufficient A device was detected but it cannot be controlled because a buffer cannot be allocated to the kernel 795 SVmco User Guidel Corrective action The memory in the kernel is insufficient Add memory or reduce the load Severity Warning Action T S 14037 st Software error Device not attached Meaning Memory is insufficient A device was detected but it cannot be controlled because a control table cannot be allocated Corrective action The memory in the kernel is insufficient Add memory or reduce the load Severity Warning Action T S 14038 st Software error Can t extend device array 796 SVmco User Guide Mea
47. Warning Action R M T S 28614 SV RAID 2 Adapter error Enclosure temperature sensor above error threshold vendor id 1000 device id d revision r Meaning The threshold for the temperature sensor in the enclosure is above the error level 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 When the SAS disk unit has free space confirm that no dummy is mounted 2 Confirm that the temperature of the operating environment satisfies the specified values 3 Confirm that the latest RAID controller and firmware are installed 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action 1191 SVmco User Guidel R M T S 28615 SV RAID 2 Device error Power state change failed on disk from active to transition Meaning A power state change from active to transition failed 2 Device name Corrective action Replace the relevant physical drive Severity Warning Action R M T S 28616 SV RAID 2 Device error Power state change failed on disk from stopped to transition Meaning A power state change from stopped to transition failed 2 Device name Corrective action 1192 SVmco User Guide Replace the relevant physical drive Severity Warning Action R M T S 28617 SV RAID 2 Device error Power state chan
48. esxcfg vswif a vswif1 i 172 30 0 4 n 255 255 255 0 p PSA MMB esxcfg vswif l Name Port Group DVPort IP Family IP Address Netmask Broadcast Enabled TYPE vswifO Service Console IPv4 192 168 0 2 255 255 255 0 192 168 0 255 true STATIC vswif1 PSA MMB IPv4 172 30 0 4 255 255 255 0 172 30 0 255 true STATIC X This indicates that there is no line feed 87 SVmco User Guidel 11 12 Note o Please set the duplicate IP Address of all partitions in the cabinet Add the following setting to the PSA to MMB communication LAN Speed 100 Mbps Duplex full Example with the PSA to MMB communication LAN of 0 gt esxcfg nics vmnicO s 100 d full Set the PSA to MMB communication LAN IP addresses in the SVmco configuration file File storage location etc fujitsu SVmco usr tommbipsetup conf Setting values Enter the IP addresses set in Step 4 Setting example NETWORK TOMMBIP 1 72 30 0 4 88 SVmco User Guide The configuration work is completed through the above steps Virtual switch vSwitchO Physical adapter Virtual machine port group vmnic1 VM Network 0d 00 0 Service console port Service Console vswif0 192 168 0 2 Virtual switch vSwitch1 Physical adapter vmnicO PSA MMB 00 19 0 vswif1 172 30 0 4 PSA MMB communication port Network configuration after setup 2 3 4 Configuring the firewall This section describes how to configure the fir
49. 04012 lib call err 1 2 3 4 5 6 7 8 Meaning An error occurred during a required library call at SVmco startup 1 Numerical value 1 to 2 digits 2 Numerical value 1 to 4 digits 3 Numerical value 1 to 10 digits 4 Numerical value 1 to 3 digits 965 Numerical value 1 to 10 digits 966 Numerical value 1 to 10 digits 967 Numerical value 1 to 10 digits 495 SVmco User Guidel 968 Numerical value 1 to 10 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 04013 cannot change directory 1 2 Meaning The work directory change in SVmco failed 1 Numerical value 1 to 10 digits 962 Numerical value 1 to 10 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 496 SVmco User Guide 04018 child process abnormal end 1 2 963 964 965 Meaning A SVmco child process terminated abnormally 961 Character string 1 to 256 characters 962 Numerical value 1 digit 963 Character string 1 to 10 hexadecimal digits 964 Numerical value 1 to 2 digits 965 Numerical value 1 to 4 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 04019 service was started Meaning A SVmco service was started Corrective action 497 User Guidel No action is necessa
50. 1 Login to ESXi by SSH 2 Execute following command esxcli system syslog reload If not update file please execute procedure again from beginning 248 SVmco User Guide 2 4 10 5 2 In case of Syslog collector not use No setting for Log tranfer setting Trasmit side when syslog collector is not used Please proceed next chapter 2 4 10 6 Configuration to send trap by way of MMB This chapter show configuration for SVmcovm to send trap by way of MMB Trap is sent to destination which is set by MMB Web UI Please refer chapter SNMP configuration in RIMEQUEST 1000 series Installation Manual for detail Other additional information for Trap is set by configuration in SVmcovm It is necessary to set following information to send Trap Partition Name This is name for Partition which is set by MMB Web UI Please refer chapter Configuration for Partition Name in RIMEQUEST 1000 series Installation Manual for detail Virtual IP address of MMB This is virtual IP address to access MMB Web UI Please refer chapter Configuration forMMB Network in RIMEQUEST 1000 series Installation Manual for detail Note This is necessary when partition is monitored by Operation Management Software Ex Systemwalker 249 SVmco User Guidel 250 SVmco User Guide 1 Open following configuration file on virtual machine File path SVmcovm installation directory etc f
51. 12022 Software error Rsp ring get Meaning The lotag assigned to the response ring exceeds the set maximum value 622 SVmco User Guide Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 12023 Ipfc xxxx xx xx x Adapter error READ_SPARM mbxsStatus error vendor id 10DF device id d revision r Meaning The driver issued a READ SPARM command but it failed d device id e g F980 r Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault Contact your sales representative or a field engineer Severity Warning Action R M T S 623 SVmco User Guidel 12024 Ipfc xxxx xx xx x Adapter error CLEAR LA mbxStatus error vendor idz10DF device id d revisionz er Meaning The driver issued a CLEAR LA mailbox command to the HBA but it failed d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault Contact your sales representative or a field engineer Severity Warning Action R M T S 12025 Ipfc xxxx xx xx x Adapter or Software error unknown IOCB command Meaning An unknown IOCB command completion notification was received Corrective action 624 SVmco User Guide A driver or firmware has a fault If the error keeps recurring contact your
52. 1272
53. 418 User Guidel 6 1 6 Settings after SVMCo installation sse 418 6 1 7 Installing a SVmco update eseseeseeeeeeeenenenenenns 426 6 1 8 Uninstalling S VmGo ctae reete ette 426 6 2 Manually Installing SVmco Windows Server 2008 2012 426 6 2 1 Installation Tlow Een teme oie efe eU e eat 427 6 2 2 Checks before SVmco installation eeeee 429 6 2 3 Installing ibd tro ee 431 6 2 4 Automatic configuration during SVmco installation 432 6 2 5 Settings after SVmco installation seseenee 433 6 3 Manually Installing SVmco Linux SUSE R Linux Enterprise Server 435 6 3 1 Checks before SVmco installation sseee 435 6 3 1 1 Confirming PSA to MMB communication LAN settings 435 6 3 1 2 Confirming management LAN settings sese 436 6 3 2 Installing 437 6 3 2 1 Packages required for SVmoo ssssseeeeeeeenenen 437 6 3 2 2 Installing S VICO ce eene ente te ete dee ah 437 6 3 2 3 Automatic configuration during SVmco installation 438 6 3 2 4 Manually Configuring setting files of 438 6 3 2 5 Checking the firewall function to open 43
54. 8 2 SVagent Messages This chapter lists SVagent messages SVmco Messages described in this chapter is event messages for REMCS and Mail Report on PRIMEQUEST The Event format which are output to Syslog Linux EventLog Windows are described as the following format 524 SVmco User Guide And this format include messages desribed in this chapter in Event Detail Output format 1 Error Driver Monitoring error event at server 96s1 96s2 96s1 host name Linux Computer name Windows 96s2 Event Detail 2 Warning Driver Monitoring warning event at server 96s1 96s2 96s1 host name Linux Computer name Windows s2 Event Detail Example Driver Monitoring warning event at server WIN Q77EVKAG7J3 WS08 R2 x64 PID 1 21700 IOB 1 PCIC 7 FUNC 0 e1000 express Intel R PRO 1000 PT Dual Port Server Adapter 2 Adapter or Software error Adapter not found 8 2 1 S M A R T messages This section lists S M A R T messages 10501 525 SVmco User Guidel Failure Prediction Threshold Exceeded vendor v model m serial no ser Meaning S M A R T detected an exceeded threshold in a message notification from a driver Example FUJITSU 9em Example MAP3367NC ser Example 01234567 Corrective action The relevant disk must be replaced Severity Warning Action R M T S 8 2 2 RAS Support Service messages This section lists RAS support service messages 10600
55. ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 state NEW tcp dpt 22 REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain FORWARD policy ACCEPT target prot opt source destination REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain OUTPUT policy ACCEPT target prot opt source destination Chain PSA MMB LAN 2 references target prot opt source destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 icmp type 8 ACCEPT icmp 0 0 0 0 0 X 0 0 0 0 0 icmp type 0 ACCEPT udp 0 0 0 0 0 0 0 0 0 0 udp dpt 161 ACCEPT udp 0 0 0 0 0 0 0 0 0 0 udp spt 161 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp dpt 24450 ACCEPT tcp 0 0 0 0 0 X 0 0 0 0 0 tcp spt 24450 ACCEPT tcp 0 0 0 0 0 X 0 0 0 0 0 tcp spt 5000 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp dpt 5000 423 SVmco User Guidel 2 Add the jump setting for the PSA MMB_LAN chain to INPUT and OUTPUT chains Make the setting such that there are no interruptions by an existing REJECT setting in an INPUT or OUTPUT chain or by a user definition chain Here use the following command to add the setting to the fifth INPUT chain before the REJECT setting and to the OUTPUT chain For details on the iptables option see the man manual sbin iptables INPUT 5 j PSA MMB LAN sbn iptables A OU
56. Allocation of memory for interrupt vectors failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11726 igb xxxx xx xx x Software error Invalid q_vector to ring mapping Meaning Mapping to the interrupt vector ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a 578 SVmco User Guide System restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11727 igb xxxx xx xx x Software error Unable to allocate memory for VF Data Storage Meaning The memory of the VF Virtual Function data storage structure was not able to be allocated Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11728 579 SVmco User
57. Corrective action Perform a restart with AutoNeg enabled Severity Warning Action TIS 21719 1066 SVmco User Guide e1000 express c2 Adapter error Could not start vendor id 8086 device id d revision r Meaning A connection to a supported gigabit network could not be started 2 Device name d Example 1209 r Numerical value 1 to 3 digits Corrective action Connect the cable to the network device and perform a restart Alternatively disable link based login and perform a restart Severity Warning Action R M T S 21720 1000 2 Software error Could not allocate all resources Meaning Not all resources required for a high priority communication queue can be allocated 962 Device name Corrective action 1067 SVmco User Guidel Decrease the number of transmit descriptors in the adapter properties Perform a restart Alternatively disable several send queues and perform a restart Severity Warning Action T S 21721 e1000_express 2 Software error failed to initialize properly Meaning The driver cannot be initialized properly It may not be possible to change the adapter settings 2 Device name Corrective action Reload the driver Severity Warning Action T S 21722 1068 SVmco User Guide e1000_express 2 Software error Could not find a supported gigabit network connection Meaning The gigabit network c
58. Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13183 mptscsih iocx Adapter error pci_enable_device failed vendor id 1000 device id d revision r Meaning pci_enable_device PCI device initialization failed d Example 0030 9er Numerical value 1 to 3 digits Corrective action 752 SVmco User Guide The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13184 mptscsih iocx Adapter error firmware upload failure vendor id 1000 device id d revision r Meaning The adapter firmware upload failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 753 SVmco User Guidel 13185 mptscsih iocx Adapter error firmware downloadboot failure vendor id 1000 device id d revision r Meaning The firmware downloadboot operation failed d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action
59. R M T S 28593 SV RAID 2 Adapter error SAS topology error vendor id 1000 device id d revision r Meaning A SAS topology error occurred 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Confirm whether the problem is resolved with the following operation 1 Remove the relevant physical drive After 30 seconds have elapsed reconnect it 1176 SVmco User Guide 2 Replace the relevant physical drive 3 Replace the following For SAS array unit SAS array disk unit For external disk unit backplane expander module and data cable If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28594 SV RAID 2 Device error State change on disk from copyback to failed Meaning The HDD state changed from copyback to failed 2 Device name Corrective action Replace the relevant physical drive Severity Error Action 1177 SVmco User Guidel R M T S 28595 SV RAID 2 Device error State change on disk from copyback to offline Meaning The HDD state changed from copyback to offline 2 Device name Corrective action Check this with the ServerView RAID Manager GUI and if the hard disk is faulty replace it Severity Warning Action R M T S 28596 SV RAID 2 Device error State change on disk from JBOD to f
60. SVmco User Guidel The setting for USL RQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12218 Ipfc xxxx xx xx x Adapter or Software error Error during post operation Meaning Error is occurred during rpi post operation Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action 656 SVmco User Guide T S 12219 Ipfc xxxx xx xx x Adapter or Software error Invalid asynchronous event code Meaning Invalid asynchronous event code is detected Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12220 Ipfc xxxx xx xx x Adapter or Software error Unregister command failed status Meaning Unresigter command is failed to delete status Corrective action SVmco User Guidel HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action TIS 12221 Ipfc xxxx xx xx x
61. SVmco User Guide 2 4 12 Update install of SVmcovm This chapter show procedure for updata installation of SVmcovm Note When try to update same version with already installed SVmcovm SVmcovm in uninstalled If you do not want to uninstall please select Cancel button To get latest SVmcovm software please access to Fujitsu Web site When syslog collector is used please stop syslog collector before update SVmcovm And start syslog collector again after SVmcovm update 255 SVmco User Guidel Procedure This chapger explain in assumption that SVmcovm package ServerViewMissionCriticalOptionVM_Win exe is already stored in work directory This procedure need Administrator authority Please stop syslog collector service before update SVmcovm when syslog collector is used 1 Mount ServerView Suite DVD1 in DVD drive and copy target module from following directory to work directory lt Drive Name gt SVSLocalTools Japanese SVmcovm SR_Windows ServerViewMissionCriticalOptionVM Win exe 2 Open work directory by Explore 3 Select ServerViewMissionCriticalOptionVM Win exe and executel double click or strat to select Open from menu by righ click on mouse 4 After display Update Screen click Next 5 When display InstallShield Wizaed finish screen after installation click Finish It might be needed to restart OS after update SVmcovm 256 SVmco User Guide When update fro
62. T S 8 2 9 ETERNUS multipath driver messages Linux This section lists an ETERNUS multipath driver related message 15039 MPD Adapier or Device or FC Network error MPD detected event Meaning The multipath driver detected an I O or FC multipath configuration error Corrective action Take corrective action according to the messages that the multipath driver outputs and the instructions in the ETERNUS Multipath Driver User s Guide Severity Warning Action T S SVmco User Guidel 8 2 10 GDS messages Linux This section lists GDS related messages 16000 GDS dev sdx Device error read error on slice vendorz ev model m serial noz9 eser Meaning A read request sent to a slice terminated abnormally Example FUJITSU 9em Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16001 SVmco User Guide GDS dev sdx Device error read error on disk vendor v model m serial no ser Meaning A read request sent to a disk terminated abnormally Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16002 GDS dev sdx
63. You can add and replace cards by using the hot plugging supported by Windows Server 2008 2012 This chapter describes the operating system commands required for card replacement together with the actual hardware operations For details on the overall flow see 5 1 1 Overall flow Common hot plugging procedure for PCI cards This chapter concretely describes the required tasks in the common replacement procedure for all PCI cards For details on the common hot plugging procedure for PCI cards see 5 2 Common Hot Plugging Procedures for PCI Cards Hot plugging procedure for each type of card 365 SVmco User Guidel This chapter describes procedures with the required additional steps for certain cards The section contain procedures for NICs network cards and FC cards Fibre Channel cards For details on NIC hot plugging see 5 3 NIC Hot Plugging For details on FC card hot plugging see 7 5 FC Card Hot Plugging For the respective procedures required for cards other than the above cards see the related hardware and software manuals as well as this chapter Usually these cards NICs and FC cards are used in a combination with duplication software Intel PROSET ETERNUS multipath driver This chapter describes the procedure needed for a NIC or FC card used in combination with such duplication software and the procedure needed for a NIC or FC card used alone Note The procedures include operations for related software Dependi
64. configuration for network to collect information from ESXi 2 In case of network configuration 2 Set IP address whici is allocated for virtual machine in management network 238 SVmco User Guide Following screen show example for network configuration 1 vSphere Syslog Collector vSphere Syslog Collector Identification Select vSphere Syslog Collector identification name i 3 vSphere Syslog Collector Ready to Install The wizard is ready to begin installation Please refer vCenter Install Guide released by VMware corp for detail 239 SVmco User Guidel 11 When finished install login to virtual machine and edit configuration file for SVmcovm Path lt SVmcovm intallatin directory gt etc fuj itsuXSVmcoYusrYget log conf Edit NAME parameter in file Format is as below NAME lt SVmcovm intallatin path gt var fuj itsu SVmco log svfs lt ESXi IP address gt syslog log ESXi IP address source for log transfer IP address to set is different according to network configuration 1 In case of network configuration 1 Set IP address which is set at procedure 8 in Configuration for network to collect information for ESXi 2 In case of network configuration 2 Set IP address which is allocated to ESXi in management network When repository directory is changed from recommended value var fujitsu SVmco log svfs set value as below
65. mptscsih iocx Adapter error detects pci parity error vendor id 1000 device id d revisionz er Meaning A parity error occurred during reading to PCI Do you want to retry The message is output only once Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the problem persists even after you replace the HBA replace the device e g PCI Box connected to the HBA Severity Warning Action R M T S 13121 mptscsih iocx Adapter error detects pci parity error vendor id 1000 device id d revisionz er Meaning A parity error occurred during reading to PCI The operation ran out of retries d Example 0030 r Numerical value 1 to 3 digits Corrective action 726 SVmco User Guide The HBA must be replaced If the problem persists even after you replace the HBA replace the device e g PCI Box connected to the HBA Severity Warning Action R M T S 13122 mptscsih iocx Adapter error couldn t read pci register vendor id 1000 device id d revision r Meaning Reading of the PCI status register failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the problem persists even after you replace the HBA replace the device e g PCI Box connected to the HBA Severity Warning Action R M T S 727 SVmco User Guidel 13123 mptscsih iocx Adapter error detects pci p
66. mptscsih iocx Software error smp passthru reply failed to be returned Meaning The response frame is invalid Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 13203 mptscsih iocx Adapter error IOC Not Active vendor id 1000 device id d revision r Meaning The adapter is not active 764 SVmco User Guide Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13204 mptscsih Software error Memory allocation failure Meaning Memory allocation is failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13206 mptscsih Adapter or Software error Can t locate host 765 SVmco User Guidel Meaning The host cannot be located Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 13207 mptscsih Adapter or Software error Wrong bus type Meaning The bus type is incorrect Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Ac
67. st 0 9 or Corrective action The driver that issued a request to sd has a fault Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 850 SVmco User Guide 14137 scsi h c i l Device error ioctl internal command vendorz 6v model m serial no ser Meaning A device or driver failure occurred h host number c channel number 96i id Yl lun number Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Identify the type of the target device from its host id and lun Then check the sense key extended sense to determine the corrective action 1 Recovered Error If it is a removable device perform cleaning 2 Not Ready If it is non removable replace the device 3 Medium Error If it is a disk replace the device If it has removable media perform cleaning and replace the media 4 Hard Error Replace the device 5 Illegal Request Examine the software 6 Unit Attention This is notification information from various devices e g reset status RAID degradation if applicable 7 Data Protect Check the Write Protect status 8 Blank Check Check tape and other operations SVmco User Guidel b Aborted Command Investigate problems in the SCSI bus and FC transmission paths Severity Error Action R M T S 14138 scsi h c i l Device error Volume overflow
68. 1 to 3 digits Corrective action After this message was output if communication is normal no action is necessary 543 SVmco User Guidel Alternatively after this message was output if communication becomes abnormal restart reset the adapter or restart the system If normal operation cannot be restored even after a system restart replace the adapter Severity Warning Action T S 11610 e1000e ethx Adapter error pattern test reg failed vendor id 8086 device id d revision r Meaning The pattern test failed d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 544 SVmco User Guide 11611 e1000e ethx Adapter error set check reg test failed vendor id 8086 device id d revision r Meaning The register test failed d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11612 e1000e ethx Adapter error failed STATUS register test vendor id 8086 device id d revision r Meaning The STATUS register test failed d Example 1209 r Numerical value 1 to 3 digits Corrective action 545 SVmco User Guidel An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S
69. 120seconds RHS8x64GA Test i 120 seconds Power 120 seconds E RHELS8x64 GA i 120 seconds Power 120 seconds RHELS 5x86 2 i 120 seconds Power 120seconds 148 SVmco User Guide 2 4 3 6 Confirming statup order Automatic Startup 10 24 76 138 vSphere Client Eile Edit View Inventory Administration Plug ins Help Q tome gt gy inventory pE Inventory ge g 1024 76 138 vmwareSesxi VMware ESXi 5 0 0 742168 Host Cache Configuration System Resource Allocation Agent VM Settings Advanced Settings Recent Tasks Name Target Status Details Initiated by Requested Start Ti Start Time Reconfigure AutoStart Manager completed root 2012 08 21 2012 08 21 Name Target or Status contains Clear Completed Time Reconfigure AutoStart Manager Completed root 2012 08 214 59 17 2012 08 21 4 59 17 2012 08 21 4 59 17 2012 08 21 4 Acquire CIMservice 102475138 amp Completed vpxuser 2012 08 21 4 49 04 2012 08 21 4 49 04 2012 08 21 4 49 04 Properties 122 1st VMware Workbenc Getting Started Summary Virtual Machines Resource Allocation Performance Configuration NOCTES ERNST ERE Permissions 123 done of 2nd VMware Lj RHS8x64GA Test Virtual Machine Startup and Shutdown RHSEXBGGA Test 4 RH62x64GA Test dichte
70. 18705 SV RAID 2 Device error Invalid disk on port during start up detected Meaning An invalid disk was detected during startup 1047 SVmco User Guidel 2 Device name Corrective action If the hard disk is faulty replace the HDD SSD Severity Warning Action R M T S 18706 SV RAID 2 Device error Invalid disk on port during hot swap detected Meaning An invalid disk was detected during hot swap 2 Device name Corrective action If the hard disk is faulty replace the HDD SSD Severity Warning Action R M T S 18707 1048 SVmco User Guide SV RAID 2 Device error SMART error on disk Meaning A SMART error was detected on the disk 962 Device name Corrective action Replace the physical drive the next time the system is maintained Severity Warning Action R M T S 18708 SV RAID 2 Software error Firmware and driver version mismatch Meaning The firmware version and driver version do not match 2 Device name Corrective action Check the firmware version and driver version Severity Warning Action 1049 SVmco User Guidel Uis 18709 SV RAID 2 Adapter error Channel disabled vendor id v device id d revision r Meaning A disabled line exists 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action This is a connection problem Check all wiring Severity Warning A
71. 5 5 x86 145 te id Recent Tasks Name Target or Status contains Clear X Target Status Details Initiatedby Requested Start Ti Start Time Completed Time Eh RHELSS 088 Completed vpxuser 2012 08 21 4 46 39 2012 08 21 4 46 39 2012 08 21 4 46 39 Name P Reconfigure virtual machine 9 Reconfigure virtual machine Eh RHELSS 588 Completed root 2012 08 21 4 46 24 2012 08 21 4 46 24 2012 08 21 4 46 24 Update network configuration 102576 138 Completed root 2012 08 21 4 42 42 2012 08 21 4 42 42 2012 08 214 42 42 License Period 37 days remaining root 7 134 SVmco 22 1 2 3 10 24 76 138 vSphere Cli inixi User Guide Setting the IP Address which was allocated to virtual machine Run VMware vSphere Client Click virtual machine which allocated virtual switch Click power on the virtual machine Edit View Inventory Administration Plug ins Help G EJ va inventory gt Bl inventory n pele ow 10 24 76 138 15 5_ 86_145 122 1st VMware Workbenc E 123 cone of 2nd VMware Eb RHS8x64GA Test close tab X seach Te What is a Virtual Machine Summary Resource Allocation Performance Events Console Permissions D RHG2x86GA Test 110 A virtual machine is a software computer that like a Virtual Machines a physical computer runs an operating system and GB RHELS 5x86_
72. 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the relevant RAID controller Severity 1254 SVmco User Guide Warning Action R M T S 28704 SV RAID 2 Device error Bad block table was updated by disk Meaning A defective block was updated 2 Device name Corrective action If there are any files that cannot be read during operation restore the relevant ones from a backup Severity Warning Action R M T S 28705 SV RAID 2 Device error Invalid disk on port during start up detected Meaning An invalid disk was detected during startup 1255 SVmco User Guidel 2 Device name Corrective action If the hard disk is faulty replace the HDD SSD Severity Warning Action R M T S 28706 SV RAID 2 Device error Invalid disk on port during hot swap detected Meaning An invalid disk was detected during hot swap 2 Device name Corrective action If the hard disk is faulty replace the HDD SSD Severity Warning Action R M T S 28707 1256 SVmco User Guide SV RAID 2 Device error SMART error on disk Meaning A SMART error was detected on the disk 962 Device name Corrective action Replace the physical drive the next time the system is maintained Severity Warning Action R M T S 28708 SV RAID 2 Software error Firmware and driver version mismatch Meaning The firmware vers
73. Action T S 14078 scsi Software error rejecting I O to dead device Meaning The device does not exist Corrective action Check operation Severity Warning Action T S 14079 scsi Software error rejecting I O to device being removed Meaning The device does not exist SVmco 820 SVmco User Guide Corrective action Check operation Severity Warning Action T S 14080 scsi Software error rejecting I O to offline device Meaning The device cannot go offline Corrective action Check operation Severity Warning Action T S 14083 st st 0 9 Software error Can t set default block size Meaning 821 SVmco User Guidel An application error occurred Insufficient definition The default mode number 0 was used because there is no parameter for the specified mode Corrective action The settings for the driver are inadequate for use of the application Confirm the settings Severity Warning Action T S 14084 sd Software error Bad block number requested Meaning Usage is incorrect The sector size for the device is 1024 2048 or 4096 but the start position or size of the request is not a multiple of the size Corrective action Fix the bug in the program in use Severity Warning Action TIS 822 SVmco User Guide 14085 sd s Device error test WP failed vendor v model m serial no ser Meaning Whether
74. Action R M T S 18653 SV RAID 2 Adapter error BBU retention test failed vendor id v device id d revision r Meaning 1011 SVmco User Guidel The BBU retention test failed 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Normally an additional error message is issued when this error occurs If the problem persists even after performing the operation indicated in the error message collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18654 SV RAID 2 Adapter error firmware download failed vendor id v device id d revision r Meaning The enclosure firmware update failed 2 Device name 96v Example 1000 d Example 0079 1012 SVmco User Guide 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18655 SV RAID 2 Adapter error Disks missing from configuration at boot vendor id v device id d revision r Meaning Hard disks could not be found at startup 2 Device name v Example 1000 d Example 0079 r Numerical value 1 to 3 digits Corrective action 1 Check the RAID configuration 2 If the error recurs collect inves
75. Action R M T S 28512 SV RAID 2 Device error Migration aborted on logical drive Meaning Logical drive capacity expansion was interrupted 2 Device name Corrective action No action is necessary 1118 SVmco User Guide Capacity expansion was interrupted by the user Severity Warning Action R M T S SVAgent 5 50 20 or later T S 28513 SV RAID 2 Device error Logical drive degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action 1 Perform a manual rebuild of the relevant physical drive Example via ServerView RAID Manager 2 If the error recurs replace the relevant physical drive 3 If the error recurs even after replacing the physical drive collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error 1119 SVmco User Guidel Action R M T S 28514 SV RAID 2 Device error Logical drive failed Meaning The logical drive entered the offline state 2 Device name Corrective action It may be possible to implement recovery without losing data A detailed investigation is required Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28515 SV RAID 2 Adapter error BBU voltage problem detected vendor id 1000 1734 device id d r
76. Action US 00075 file read err etc fujitsu SVmco global pmsvmco conf not enough memory Meaning The amount of allocatable memory is less than the memory size required for SVmco operation Corrective action Contact your sales representative or a field engineer Severity Error Action US 00076 file format err etc fujitsu SVmco global pmsvmco conf line s4 section name overlaps Meaning 455 SVmco User Guidel Reading of a definition file required for SVmco operation failed so SVmco could not start The same section name as in file name line line number was detected 54 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00077 file format err etc fujitsu SVmco global pmsvmco conf line s4 bad member Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The member format in file name line line number is incorrect s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity 456 SVmco User Guide Error Action S 00078 file format err etc fujitsu SVmco global pmsvmco conf line s4 member name overlaps Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The same member name as in file name line line
77. Check the operation of SVmco and SNMP Service If they have not been started start them After doing so if the same message appears perform recovery of the PCI card status For details on recovery of the PCI card status see m Recovery of the PCI card status After doing so if the same message appears contact your sales representative or a field engineer M Recovery of the PCI card status If a command terminates with an error message during the PCI Hot Plug procedure or normal operation cannot be restored after replacement of a PCI card use the following procedure Note Perform this procedure only after taking corrective action for the error message However recovery may be possible even if corrective action cannot be taken If normal operation cannot be restored using this procedure contact a Fujitsu certified field engineer 314 Recovery of the PCI card status Replace r command Add a command Yes Has a card been replaced Force a search f Update PSA information Display a list 1 Other than normal display Display a list I What is displayed Nothing example 2 3 Device name example 1 What is displayed Target device is displayed normally Force a search 4f Update PSA information Replace the card after forcing a search f Then add a card by Reexecute the replace r executing the add a command com
78. Connect at power on then click Next button Add Hardware Network Type Device Type connection Ready to Complete What type of network do you want to add 2 VMware KnowledgeBase 114 SVmco User Guide 13 Confirming Hardware type Adapter type Network Connection and Connect at power Then click Finish button Add Hardware Ready to Complete Review the selected options and click Finish to add the hardware Device Type Network connection arco Ready to Complete Hardware type Ethernet Adapter 1 Adapter type 1000 1 Network Connection PSA MMB LAN 1 Connect at power Yes 1 115 SVmco User Guidel 14 Confirming New nic PSA MMB LAN and click OK button RHEL5 5_x86_145 Virtual Machine Properties NW Memory 1024 MB cPus 1 Video card Video card VMCIdevice Restricted scsicontroller 0 LSI Logic Parallel Hard diski Virtual Disk Network adapter2 VM Network dj Floppy drivei Client Device 116 SVmco User Guide 15 To set PSA MMB communication LAN click ESXi upper left Then click configuration and Properties of Networking File Edit View Inventory Administration Plug ins Help E Inventory gt gl Inventory Rone of 2nd VMware EB RHS8x64GA Test RHSExS6GA Test EB RHG2x64GA Test EB RH62x86GA Test 110 Eh
79. Data Protect Check the Write Protect status 8 Blank Check Check tape and other operations b Aborted Command Investigate problems in the SCSI bus and FC transmission paths If the problem persists contact your sales representative or a field engineer Severity Warning Action R M T S 14055 scsi Software error cannot allocate scsi_result Meaning The memory in the kernel is insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 805 SVmco User Guidel 14056 scsi host n channel n id n lun n Device error offlined vendor v model m serial noz96ser Meaning A device error occurred A SCSI device is offline 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Replace the device For the cause see the error messages output before this one Severity Warning Action R M T S 14057 scsi scsi h c i l Software error reservation conflict Meaning Software has a fault h host number c channel number i id l lun number 806 SVmco User Guide Corrective action There is a problem with the operation method or software Operation method Confirm that operation is not performed in a manner that causes a resource conflict Software Confirm which software executed RESERVE Ask the developer to perform an investigation and correct the problem Severity Warning Action
80. Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 1239 SVmco User Guidel 28681 SV RAID 2 Device error Disk security key failure cannot access secured configuration Meaning The disk security key is incorrect 2 Device name Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28682 SV RAID 2 Device error Disk security pass phrase from user is invalid Meaning The disk security pass phrase is incorrect 2 Device name Corrective action 1240 SVmco User Guide Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28683 SV RAID d2 Device error Disk failure detected after successfully building redundancy Meaning A disk failure was detected after successfully making the disk redundant 2 Device name Corrective action 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 1241 SVmco User Guidel 28684 SV RAID 2 Device error D
81. Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action If the error recurs replace the RAID controller Severity Error Action R M T S 18521 SV RAID 2 Adapter error Not enough adapter memory vendor id 1000 1734 device id d revision r Meaning The memory of the controller is insufficient 2 Device name d Example 0060 10F9 device id sub device id 917 SVmco User Guidel 9er Numerical value 1 to 3 digits Corrective action Replace the RAID controller Severity Error Action R M T S 18522 SV RAID 2 Device error Resume migration of logical drive failed due to Configuration Mismatch Meaning The resumption of capacity expansion failed because of a configuration mismatch 962 Device name Corrective action 1 Check the event log of the RAID configuration and the supplementary information 2 Back up the data from the relevant logical drive 3 Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error 918 SVmco User Guide Action R M T S 18523 SV RAID 2 Device error Hot spare S M A R T polling failed on disk Meaning S M A R T polling to a spare disk failed 962 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer S
82. HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12210 Software error Slow path MQ not allocated Meaning Memory Slow path MQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity SVmco User Guidel Warning Action T S 12211 Adapter or Software error Failed setup of slow path MQ Meaning The setting for Slow path MQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12212 Ipfc xxxx xx xx x Software error Slow path ELS WQ not allocated Meaning Memory Slow path ELS WQ can not be allcated SVmco User Guide Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12213 Ipfc xxxx xx xx x Adapter or Software error Failed setup of slow path ELS WQ Meaning The setting for Slow pa
83. However the driver messages of the SCSI common layer and those specific to VMware and different from those of Linux are not monitored Also vmkernel or vmkwarning is not monitored User Guidel 2 Installation Steps 2 1 Configuring SVmco Linux Enterprise Linux SVmco Red Hat This section describes confirmation of the required settings for SVmco operation after operating system installation and corresponding features about the settings Confirmation of the required settings for SVmco operation and corresponding features about the settings Required As needed Required Setting item Configuring the PSA to MMB communication LAN Confirming management LAN settings Confirming SELinux function settings Checking the firewall function opening ports Automatic setting 1 Manual setting 2 Automatic setting Manual setting Automatic setting Automatic setting 2 1 1 Configuring the PSA to MMB communication LAN 2 1 2 Confirming management LAN settings 2 1 3 Confirming SELinux function settings 2 1 4 Checking the firewall function opening ports SVmco User Guide Required Automatic setting 1 As Manual needed setting 2 Setting item Setting the Manual 2 1 5 Setting the management LAN setting management IP address LAN IP address As Setting the Manual 2 1 6 Setting the needed destinations of setting destinations of traps from a traps from a pa
84. Numerical value 1 to 3 digits Corrective action Confirm that the communication path to the monitoring target has no problems Severity Error Action R M T S 17008 GLS Network error route error is noticed sourceip Meaning A path error was reported from the remote system sourceip Transmission source IP address Corrective action SVmco User Guidel Confirm that the communication path to the transmission source has no problems Severity Error Action T S 17009 GLS Network error route error is noticed target IP Meaning A path error was detected from the remote system IP Remote IP address Corrective action Confirm that the communication path to the transmission source has no problems Severity Error Action T S 17010 GLS Network error all lines disabled devicename 898 SVmco User Guide Meaning All physical interfaces bundled with a virtual interface operating in fast switching mode are down devicename Virtual interface name Corrective action For all physical interfaces confirm that the communication path to the remote host has no problems Severity Error Action T S 17011 GLS Network error some lines in operation devicename Meaning Some physical interfaces bundled with a virtual interface operating in fast switching mode are down or up devicename Virtual interface name Corrective action For physical interfaces
85. Referring to 2 1 1 P Configuring the PaA to Set IP PSA to MMB MMB communication EET LAN interface ane ee LAN change settings as needed iptables setting Add setting _ 1 Chanae If SELinux is SELinux configuration disabled do not SVmco User Guide file change the settings etc selinux conf Note If you change the IP address of the dedicated PSA to MMB communication LAN on the MMB side or partition side you need to then restart SVmco Otherwise SVmco would not be able to report any detected errors 2 1 1 Configuring the PSA to MMB communication LAN This section describes how to confirm the settings for the PSA to MMB communication LAN Communication between SVmco and the MMB requires an active NIC network interface card connected to the PSA to MMB communication LAN The PSA to MMB communication LAN is usually set with the following values during SVmoo installation IP address gt 172 30 0 partition ID 22 24 Example Partition ID of 2 172 30 0 4 24 SVmco User Guidel lt Communication settings gt Auto Negotiation off Speed 100 Mbps Duplex full In the following cases change the IP address setting 1 IP address which was automatically set has the same IP address and subnet address as a production network or management network 2 You are configuring a new partition using a duplicate disk from another partition 3 The partition ID changes because a disk installed
86. SNMP v1 community public NET SNMP MIB net8nmpAgentOIDs 10 Cold Start Trap 0 Uptime 0 00 00 17 X This indicates that there is no line feed 2 1 7 Configuring SNMP to use duplicate disks This section describes the required settings for using duplicate disks Remarks 35 SVmco User Guidel Make settings only as needed You can use duplicate disks from a partition in a single cabinet to configure a new partition To do so you need to manually change EnginelD of SNMPv3 for internal SVmco communication Change EnginelD by using the following procedure Perform the procedure with root privileges Operations 1 Execute the ps command to check whether SVmco is active Syntax ps ax grep mco Example of output If the command displays the processes in opt fujitsu SVmco bin as follows SVmco is running ps ax grep mco 4562 S 0 00 opt fujitsu SVmco bin pm o 70 etc optA SVmco global pmmco conf 4563 S 0 18 opt fujitsu SVmco bin pcx p 4564 S 0 06 opt fujitsu SVmco bin pcxipmi p 4565 S 0 00 opt fujitsu SVmco bin mmbm p 4566 S 0 01 opt fujitsu SVmco bin mmbs p 21670 pts 5 S 0 00 grep mco 36 SVmco User Guide X This indicates that there is no line feed 2 If SVmco startup is in progress execute the service command to stop SVmco Syntax sbin service y308Vmco stop 3 Execute the ps command to check whether snmpd is active Syntax ps ax
87. SVmco User Guidel SV RAID 2 Adapter error fan removed vendor id v device id d revision r Meaning An enclosure fan was removed 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Check the enclosure status Severity Warning Action R M T S 18644 SV RAID 2 Adapter error EMM failed vendor id v device id d revision r Meaning An enclosure EMM failure occurred 2 Device name 96v Example 1000 1004 SVmco User Guide d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18645 SV RAID 2 Adapter error EMM removed vendor id v device id d revision r Meaning An enclosure EMM was removed 2 Device name 96v Example 1000 d Example 0079 r Numerical value 1 to 3 digits Corrective action 1 Power off the server Then confirm that the hard disk SAS cable power supply and other components are correctly connected 1005 SVmco User Guidel 2 f the error recurs replace the following For SAS array unit SAS array disk unit For external disk unit backplane expander module and data cable Severity Warning Action R M T S 18646 SV RAID 2 Adapter error Enclosure shutdown vendor id v device id d r
88. Start and Stop Virtual Machines with the system Enabled E RH62x86GA Test 110 Fen Default Startup Delay 2 minutes i RHELS 5 086 145 Default Shutdown Delay 2 minutes ze Memory da BRUM IE ET NUS GD RHELS 5x86 2 aid startup Orde RHELSEx64 GA I Order Virtual Machine Startup Delay Shutdown Shutdown Delay GD RHELG 2 x64 Networking K tomsticSt RHELS 2 x86 GA Storage Adapters Bi windows2008R2_115 Apt 1 RHELSS x86 145 Enabled 120seconds PowerO 120 seconds Manual Startup vanced Se esie x Eh 123 doneof2nd Disabled 120seconds PowerO 120seconds wer Man Ej RHSEXS4GA Test Disabled 120seconds 120 seconds ny GB RHELSex64 Ga Disabled 120seconds Power O 120seconds Eh RHELS 5x86_2 Disabled i20seconds Power O 120seconds licensed Features Eh RHEL amp 2 x86 GA Disabled i20seconds PowerO 120seconds Time Configuration Ej RHS8x86GA Test Disabled 120seconds Power O 120seconds DNS and Routing Eb RH62x64GA Test Disabled i20seconds Power O 120seconds Authentication Services Ef windows2008R2 Disabled 120 seconds 120seconds Virtual Machine Startup Shutdown 122 1stVMware Disabled Oseconds 120 seconds Virtual Machine Swapfile Location Eb RH62x86GA_Test Disabled 120 seconds 120seconds Security Profile Gh RHELG2 x64 Disabled i20seconds Power O 120seconds 08 gjTess Installing a SVmcovm Red Hat Enterprise
89. Syntax sbin ethtool i interface name Example of output The execution results for ethO in the example show the matching NIC for the PSA to MMB communication LAN 4 sbin ethtool i ethO driver e100 version 3 0 27 k2 NAPI firmware version N A bus info 0000 00 19 0 Corresponds to NIC of PSA to MMB communication LAN 13 User Guidel SVmco Configuring the NIC of the PSA to MMB communication LAN Configure the NIC of the PSA to MMB communication LAN by using the following procedure Operations 1 Edit the ifcfg file of the corresponding interface in etc sysconfig network scripts NIC interface file name for the PSA to MMB communication LAN ifcfg lt NIC interface name gt Example ifcfg ethO Change the IP address by editing the ifcfg file of the interface The following example shows a command for editing the ifcfg file of the NIC interface for the PSA to MMB communication LAN vi etc sysconfig network scripts ifcfg NIC interface name gt Change the following lines BROADCAST lt BROADCAST address of PSA to MMB communication LAN IPADDR lt IP address of PSA to MMB communication LAN gt NETMASK lt Subnet mask of PSA to MMB communication LAN 14 SVmco User Guide Notes 2 Before changing the settings confirm that the settings in the ifcfg file have the values that were automatically set during SVmco installation If they do not have the a
90. The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning 688 SVmco User Guide Action R M T S 13031 mptscsih iocx Adapter error ResetHistory bit failed to clear vendor id 1000 device id d revision r Meaning The ResetHistory bit of the adapter could not be cleared d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13032 mptscsih iocx Adapter error Diagnostic reset FAILED vendor id 1000 device id d revision r Meaning 689 SVmco User Guidel The diagnostic reset of the adapter failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13034 mptscsih iocx Software error Unable to allocate Reply Request Chain Buffers Meaning Buffer allocation to the adapter failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action 690 SVmco User Guide T S 13035 mptscsih iocx Software error Unable to allocate Sense Buffers Meaning Sense bu
91. User Guidel 28604 SV RAID 2 Device error Configuration command could not be committed to disk Meaning The configuration command was not committed to the disk 962 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28605 SV RAID 2 Device error Power state change failed on disk Meaning The disk power state changed from active to stop 2 Device name Corrective action Replace the relevant physical drive Severity 1184 SVmco User Guide Warning Action R M T S 28606 SV RAID 2 Device error Power state change failed on disk from stopped to active Meaning A power state change from stopped to active failed 2 Device name Corrective action Replace the relevant physical drive Severity Warning Action R M T S 28607 SV RAID 2 Device error Logical drive is not ready Meaning The logical drive is not in the ready state 1185 SVmco User Guidel Corrective action No action is necessary This message is information only Severity Warning Action R M T S SVAgent 5 50 20 or later TIS 28608 SV RAID 2 Adapter error Adapter has been replaced during reboot vendor id 1000 device id d revisionz er Meaning The adapter was replaced during a reboot 2 Device name d Example 0079 9er Numerical
92. User Guidel 6 The wizard displays the Scope window as indicated at the upper left Select or enter value for the following items Then click the Next button Scope setting items Window item Windows2008R2 Select or entered value Windows2008 Windows2012 Which local IP address dose this rule match Which remote IP address dose this rule match Select local IP address applying this rule Select remote IP address applying this rule Any IP address Select These IP address Then click the Add button Enter the IP address of the PSA MMB communication LAN on the MMB 7 The wizard displays the Action window as indicated at the upper left Select Allow the connection Then click the Next button 8 The wizard displays the Profile window as indicated at the upper left Check all the Domains Private and Public check box Then click the Next button 9 The wizard displays the Name window as indicated at the upper left Enter MCOMMBS Then click the Finish button 220 SVmco User Guide Click New Rule in the right pane of the Windows Firewall with Advanced Security window The New Outbound Rule Wizard window appears with Rule Type displayed at the top left Select Custom Then click the Next button 10 The wizard displays the Program window as indicated at the upper left Select This program path Then click the Browse button Select svmcommbs e
93. User Guidel 7 Manual SVmcovm Installation Please refer to the following procedure of installing SVmcovm in each OS Chapter 2 4 SVmcovm Installation and Uninstallation 442 SVmco User Guide 8 Messages This section describes the meaning of the messages displayed by SVagent and SVmco and how to handle the messages The messages are listed in ascending order of Event ID Event IDs are classified by the software that displays the messages and by driver support at the problem detection point The following terms indicate the severity of each message Error Serious system problem Warning Caution or warning The system can continue operating Info Notification event Each letter shown in Action any of R M T S indicates the action that SVagent and SVmco performs The letter combination varies depending on the message R Sending REMCS data M Sending e mail Sending SNMP trap 5 Outputting syslog If SVagent detects a problem in a PCI card and then again detects a problem in the same unit it suppresses the actions of sending REMCS data e mail and SNMP traps until acknowledge button is executed in Driver Monitor in SVOM 443 SVmco User Guidel If SVagent detects a problem in a disk device and then again detects a problem in the same unit within an hour it suppresses the actions of sending REMCS data e mail and SNMP traps 8 1 SVmco SVmcovm Messages This chapter lists
94. changing the setting because of the above reason 1 you need to change the IP addresses of all partitions in the cabinet and the IP address of the PSA to MMB communication LAN on the MMB side to IP addresses in the same subnet Change the IP addresses on the MMB side from the MMB Web UI Notes Do not change the automatically set communication values Otherwise PSA MMB communication may be disabled making SVmco functions unavailable Change PSA to MMB LAN settings only after SVmco installation If changed before SVmco installation the settings are overwritten by the installation 51 SVmco User Guidel Configuring the network adapter for the PSA to MMB communication LAN Configure the network adapter by using the following procedure Operations 1 Select Control Panel Network Connections gt gt A window displays a list of networks 2 Select SVMCONIF from the displayed list Then select Properties from the right click menu Notes If there is no connection named SVMCONIF SVmco has probably not been installed Always change the settings after SVmco installation Do not change the connection name SVMCONIF Otherwise the settings can be overwritten by the automatically set values ina SVmco update 3 Select Internet Protocol TCP IP Then click the Properties button gt gt The Internet Protocol TCP IP Properties dialog box appears 4 Set the IP address and subnet ma
95. contact your sales representative or a field engineer Severity Warning Action R M T S 13111 mptscsih iocx Software error slave_alloc kmalloc FAILED Meaning Memory allocation for the host driver failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning 723 SVmco User Guidel Action T S 13114 mptscsih iocx Software error ScanDvComplete Meaning The pointer value of the request frame does not match the command pointer value Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13115 mptscsih iocx Adapter error Firmware Reload FAILED vendor id 1000 device id d revisionz er Meaning The firmware reload failed d Example 0030 724 SVmco User Guide 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13116 mptscsih iocx Software error Null cmdPtr Meaning The command pointer value is null Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13120 725 SVmco User Guidel
96. m Example MAP3367NC 809 SVmco User Guidel ser Example 01234567 Corrective action Identify the type of the target unit Then check the sense key extended sense in the original message to determine the corrective action 1 Recovered Error If it is a removable device perform cleaning 2 Not Ready If it is non removable replace the device 3 Medium Error If it is a disk replace the device If it has removable media perform cleaning and replace the media 4 Hard Error Replace the device 5 Illegal Request Examine the software 6 Unit Attention This is notification information from various devices e g reset status degradation 7 Data Protect Check the Write Protect status 8 Blank Check Check tape and other operations b Aborted Command Investigate problems in the SCSI bus and Fibre Channel transmission paths Severity Warning Action R M T S 14062 scsi Software error Incorrect number of segments 810 SVmco User Guide Meaning Software has a fault Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14063 scsi Software error impossible request Meaning Software has a fault Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14064 811 SVmco User Guidel scsi Software error
97. m Meaning The I O was disconnected because SKZRECOVERED ERROR 96v Example FUJITSU 9em Example MAP3367NC Corrective action The sense key is Recovered Error First perform cleaning Then replace the media If there is still no recovery replace the drive Severity Warning Action T S 14012 sr Software error bad sector size 780 SVmco User Guide Meaning A driver failure may have occurred The sector size is other than 512 1024 or 2048 Corrective action Examine the sr driver Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14013 sr sr 0 9 Device error unsupported sector size vendorz ev model m Meaning A device error occurred The sector size is not supported by sr Example FUJITSU m Example MAP3367NC Corrective action The current media cannot be used Severity Warning Action 781 SVmco User Guidel T S 14014 sr Software error Request allocation failure Meaning Memory is insufficient An attempt to issue Mode Sense Page 0x2a to examine the device capacity failed because of insufficient memory Corrective action Add memory or reduce the system load Severity Warning Action T S 14015 sr Software error out of memory Meaning Memory is insufficient An attempt to issue Mode Sense Page 0x2a to examine the device capacity failed because of insuffi
98. mptscsih iocx Adapter error Firmware Reload FAILED vendor id 1000 device id d revisionz er Meaning The firmware reload failed d Example 0030 9er Numerical value 1 to 3 digits 693 SVmco User Guidel Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13041 mptscsih iocx Adapter error Cannot recover vendor id 1000 device id d revisionz er Meaning The adapter reset failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 694 SVmco User Guide 13042 mptscsih iocx Adapter error Loglnfo vendor id 1000 device id d revisionz er Meaning The Loglnfo information for SCSI returned from the adapter is displayed d Example 0030 9er Numerical value 1 to 3 digits Corrective action Display the error information LogInfo from the HBA This message reports the isolation for a failure occurrence so the message alone does not require any corrective action Severity Warning Action T S 13044 mptscsih Software error Unable to copy mpt_ioctl_header data Meaning The header data of the ioctl command cannot be read from the user space Corrective action 695 SVmco User Guide
99. ordered flushes don t support queueing Meaning The use of ordered flush was avoided because the HBA supports queuing Corrective action Examine the software Confirm the specifications of the HBA driver Also confirm that its implementation is correct Severity Warning Action T S 14110 835 SVmco User Guidel scsi scsi d d d d Device error probe failed vendor v model m serial no ser Meaning The recognition of a device was interrupted because the device responded with busy to an I O request to recognize the device even after retries Example FUJITSU Example MAP3367NC ser Example 01234567 Corrective action If the LUN where the error occurred is shared by multiple servers using FC Switch or other means review the zoning setting to reduce the load on each server If a single drive is used replace the drive Severity Warning Action R M T S 14111 scsi Software error barrier error disabling flush support Meaning Ordered flush is not performed after this because it would fail Corrective action 836 SVmco User Guide See the error messages displayed before this one and take corrective action Severity Warning Action T S 14112 st Software error Can t allocate tape buffer Meaning Memory is insufficient Buffer expansion failed Corrective action Review the system design or add memory Severity Warning Action T S
100. problem in operations collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer e Other gt gt Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action R M T S 14163 sd h c i l Software error START STOP FAILED Meaning 868 SVmco User Guide Device stop failed h host number c channel number 956i id l lun number Corrective action The memory in the kernel is insufficient Review the system configuration Reduce the system load Severity Warning Action T S 14164 sd Software error Cannot create port links or backlink Meaning Creation of a symbolic link failed Corrective action Add memory Alternatively check the SAS port Severity Warning Action T S 869 SVmco User Guidel 14165 scsi s Device error vendor v model m Meaning A No Sense error occurred in the device The return value from the HBA is displayed as is s Example sda 510 etc Example FUJITSU m Example MAP3367NC Corrective action Check the sense key included in the message Take corrective action as described below according to the character string of the sense key For No Sense Recovered Error or Unit Attention gt gt If the error occurred alone no action is necessary If the error has occurred repeatedly collect the dat
101. the instructions of the wizard for installation Add Features Wizard x FL Select Features E Select one or more features to install on this server Confirmation Features Description TL Quaity Windows Audio Video Experience a amale Network Protocol g Quality Windows Audio Video Experience SNMP Services includes the SNMP Results L Remote Assistance Service and SNMP WMI Provider C Remote Differential Compression C Remote Server Administration Tools _ Removable Storage Manager 0 RPC over HTTP Proxy C Simple TCP IP Services C SMTP Server ices C Storage Manager for SANs C Subsystem for UNIX based Applications C Telnet Client _ Telnet Server TFTP Client C Windows Internal Database L Windows PowerShell 0 Windows Process Activation Service C Windows Server Backup Features L Windows System Resource Manager C WINS Server C Wireless LAN Service E EB More about Features Select Features window 430 SVmco User Guide 6 2 3 Installing SVmco Install the SVmco package Prepare the ServerView Suite DVD supplied with the main unit Operations 1 Execute Tools Japanese SVmco SR_Windows ServerViewMissionCritical Option_Win exe The following window appears for installation preparations The following window appears when installation preparations are completed Click the Next button to proceed Specify the install
102. vSphere Client TCP NjA vCenter Update Manager 80 9000 9100 netDump 6500 UDP NjA SNMP Server UDP NjA Service Properties General Service SSH Server Package Information esx base This VIB contains all of the base functionality of vSphere ESXi Firewall Settings Allowed IP Addresses Firewall Options 243 SVmco User Guidel 3 Confirm syslog is existed in tranmit connection of firewall Security Profile Services WO Redrector Active Directory Service Network Login Server Active Directory Service bd ESM Shel Local Securky Authentication Server Active Directory Service NTP Daemon E Direct Console Ut CM Server Firewall Refresh Incoming Comections sensed Features SNMP Server 16 UDP a Configation en d 5 vSphere lent 900 443 10P a Sathestication Services vSphere Web Access al rtual Machine StartupySShutaown 427 ue T Vrtual Machine Location DNS Ghent a gt Seaurty Profle Faut Tolerance 100 200 TC AE a Host Cache Configuration a System Resource 7 emot 4 Agent VM Settings vation e000 TCP al Advanced Settings 24 a lt gt 514 1514 0 0 al 31081 44046 102 a NTP 123 00 wa siue a mar 427 Ute T a vCenter Update Manager 80 9000 9100 al DNS Cert a SSH Ghent 20 Tolerance 80 8100 8200 a DHCP
103. vm support command Execution example vm support After the vm support command is executed the following messages are output Please collect this file Remarks In VMware the core file is output in var core and is not automatically deleted After executing the vm support command we recommend deleting the core file as required 200 SVmco User Guide 2 4 9 Installing a SVmcovm Windows Server 2008 2012 This explanation presupposes that SVmcovm package is already stored under work directory This procedure require Administrator authority 1 Set ServerView Suite DVD1 on DVD drive and copy target module from following directory to work directory DriveName SVSLocalTools Japanese SVmcovm SR_Windows ServerViewMissionCriticalOptionVM Win exe 2 Open work directory from explore 3 Select ServerViewMissionCriticalOptionVM Win exe and execute Double clicking or execute open by right click menu on mouse 201 SVmco User Guidel 4 After display Welcome to setup click Next itsu ServerView Mission cal Option for VM InstallShield Wizard xi Welcome to the InstallShield Wizard for Fujitsu Server iew Mission Critical Option for VM The InstallShield Wizard will install Fujitsu Serverview Mission Critical Option for VM on your computer To continue click Next Ps Canes 5 Click Next on select for Installation destination if installation destination is not ch
104. 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action S SVmco User Guidel 04406 environmental error s1 s2 s4 s5 s5 s5 s5 Meaning An error was detected in the operating environment s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action S 04407 not enough memory Meaning The amount of allocatable memory is less than the memory size required for SVmco operation Corrective action SVmco User Guide Collect getosvmco Contact your sales representative or a field engineer Severity Error Action S 04408 configure error s1 s1 s2 s5 Meaning An error was detected in a setting value of the SVmco definition file s1 Character string 1 to 256 characters s2 Numerical value 1 to 2 digits s3 Numerical value 1 to 4 digits s5 Numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action 4778 503 SVmco User Guidel 04409 Start failed s1 s1 s2 s5 Meaning Process startup failed s1 Character string 1 to 256 characters s2 Numerical val
105. 14113 st Software error class simple device add failed Meaning Memory is insufficient Control table allocation failed SVmco User Guidel Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 14114 st Software error Can t create sysfs link from SCSI device Meaning Memory is insufficient or an internal operating system error occurred Creation of a symbolic link in sysfs failed Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 14115 838 SVmco User Guide sd Software error FUA write on READ WRITE drive Meaning The request command is invalid READ WRITE 10 must be used Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14116 sd s Device error too big for this kernel vendor v model m serial no ser Meaning The size of a block exceeds the allowable limit supported by the kernel 9es sd a z or h c i l h host number c channel number 96i id l lun number 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used ex
106. 2 11 8 2 12 8 2 13 8 2 14 8 2 15 8 2 16 8 2 17 8 2 18 8 2 19 8 2 20 9 1 9 2 9 3 9 4 GLS messages Linux 891 ServerView RAID messages Linux eeeeeene 900 LAN related messages Windows se 1054 Fibre Channel messages Windows 1092 SCSI SAS messages Windows enn 1094 Disk messages Windows 1098 ETERNUS multipath driver messages Windows 1101 GLS messages WindOWS ccecceseeeeeeeeeeeeeeeeeteeeeeaeeteaeeeeaeeteaeeseaeetea 1106 ServerView RAID related messages 1108 STOP ERROR message Windows eee 1262 Procedure for specifying PCI card error part in VMwareb 1263 Specific procedure of LAN card 1265 Specific procedure of FC Card ssssssssssseseeeeneen 1269 Specific procedure of RAID card 1270 Specific procedure of tape device managed by SAS 1272 SVmco User Guide 1 Product OverView 1 4 Monitoring mechanism on PRIMEQUEST 1 1 1 Basic Architecture The MMB Management Board manages the hardware for the PRIMEQUEST 1000 series The MMB manages the mounted components SB power supply unit fan and LAN and partitions in the PRIMEQUES
107. 2 Setting the PSA to MMB communication LAN This section describes necessary setting to connect to MMB Remarks You need to alocate physical adapter of PSA MMB communication LAN in the virtual machine Please refer to 2 4 2 Setting before SVmcovm installation for adopting PSA MMB communication LAN address must be the same subnet as IP address of PSA MMB communication LAN on the MMB side Please set IP address on the MMB side from MMB Web Ul C PRIMEQUEST 1800 2 1480942004 MMB GUI Windows Internet Explorer E alol x GO E 102411241 003177 Ox amp X G3 PRIMEQUEST 1000E2_1400 Google sh te oma Model PRIMEQUEST 1800E2 Active MMB 0 Part Number 111 FU Serial Number 1480943004 Status If Interface of MMB PSA IP Address in the Network Configuration Network Interface windows of the MMB Web UI is Disable you can neither the scressn display nor event notification function of PSA After changing it from Disable to Enable the OS must be restarted 156 SVmco User Guide Setting of PSA MMB communication LAN Set the PSA MMB communication LAN by using the following procedure 1 Run the VMware vShprere Client 2 Click the virtual machine which you have already adopted by chapter 2 4 2 Setting before SVmcovm installation 3 Click Power on the virtu
108. 401 SVmco User Guidel 4 Click the Targets tab in the iSCSI Initiator Properties window One of the targets displayed in Discovered targets is connected to the NIC to be replaced If you know which target select the target click the Devices button and proceed to step 9 If you do not know select any target click the Properties button and proceed to step 5 Targets piscovery Favorite Targets Volumes and Devices RADIUS Configuration Quick Connect To discover and log on to a target using a basic connection type the IP address or DNS name of the target and then dick Quick Connect Target Quick Connect m Discovered targets fe ternus2000 cm0 porti Connected eternus2000 cm1 porto Connected To connect using advanced options select a target and then Connect dick Connect To completely disconnect a target select the target and Disconnect then dick Disconnect For target properties including configuration of sessions Properties select the target and dick Properties For configuration of devices associated with a target select the target and then click Devices iSCSI Initiator Properties window in Windows Server 2008 R2 or later 402 SVmco User Guide 5 Click the Sessions tab in the Properties window and click the MCS button Properties Properties window 403 SVmco User Guidel 6 The Source Portal column in
109. Adapter or Software error Failure HBA POST Status Meaning Failed to add HBA Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12222 658 SVmco User Guide Adapter error HBA Unrecoverable error vendor id 10DF device id d revision r Meaning HBA Unrecoverable error is occurred Corrective action Hardware failure is occurred on HBA please replace HBA If this message is also detected after replace HBA collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action R M T S 12223 Ipfc xxxx xx xx x Software error Failed to allocate non embedded SGE array Meaning Memory non embedded SGE array can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer 659 SVmco User Guidel Severity Warning Action T S 12224 Adapter or Software error READ REV Error Meaning Failed to read SLI level Current SLI level is displayed SLI level which make effective FcoE is displayed Corrective action Please confirm SLI level supported by HBA and
110. Corrective action 1 Replace the relevant physical drive 1034 SVmco User Guide 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18686 SV RAID 2 Adapter error Operation failed vendor id v device id d revision r Meaning The operation failed 2 Device name v Example 1000 d Example 0079 r Numerical value 1 to 3 digits Corrective action 1 Replace the relevant RAID controller 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning 1035 SVmco User Guidel Action R M T S 18687 SV RAID 2 Software error Array without logical drive left Meaning An array without a logical drive exists 2 Device name Corrective action An array without a logical drive exists To use the array create a logical drive Severity Warning Action T S 18688 SV RAID 2 Software error Incorrect calendar parameter detected Meaning An incorrect calendar parameter was detected 2 Device name Corrective action 1036 SVmco User Guide Check the scheduler settings Severity Warning Action ITIS 18689 SV RAID 2 Device error Copyback on logical drive aborted due to bad block table overflow Meaning Copyb
111. Corrective action Replace the relevant physical drive Severity Warning Action R M T S 18650 SV RAID 2 Adapter error Enclosure is unstable vendor id v device id d revisionz er Meaning The enclosure operation is unstable 2 Device name v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer 1009 SVmco User Guidel Severity Warning Action R M T S 18651 SV RAID 2 Adapter error Enclosure hardware error vendor id v device id d revision r Meaning An error occurred in the enclosure hardware 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 Check the enclosure cable 2 Confirm that the enclosure is running 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action 1010 SVmco User Guide R M T S 18652 SV RAID 2 Adapter error Enclosure power supply cable removed vendor id v device id d revision r Meaning The enclosure power cable is disconnected 2 Device name v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Check the enclosure power cable Severity Warning
112. Device name 1024 SVmco User Guide v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18671 SV RAID 2 Device error Patrol Read can t be started Meaning Patrol read cannot be started because other background tasks are being run on all logical drives 2 Device name Corrective action If the hard disk is faulty replace the HDD SSD Severity Warning Action 1025 SVmco User Guidel R M T S 18672 SV RAID 2 Device error Copyback aborted on hot spare from disk as hot spare needed for rebuild Meaning Copyback to the hot spare disk failed 2 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18673 SV RAID 2 Device error Copyback aborted on disk as rebuild required in the array Meaning Copyback to the disk failed 2 Device name 1026 SVmco User Guide Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18674 SV RAID 2 Device error Redundancy building failed on disk Meaning Making the di
113. Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action If the user removed the controller this message is information only For other cases perform the following operations 1 Remove the relevant controller Reconnect it 30 seconds later Perform the following operations only if the error recurs 2 Replace the relevant controller 3 If the error recurs even after replacing the controller replace the main board 4 If the error recurs even after replacing the main board collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer 1158 SVmco User Guide Severity Error Action R M T S 28569 SV RAID 2 Adapter error Adapter needs replacement faulty IOP detected vendor id 1000 1734 device id d revision r Meaning An error was detected in the IO processor of the controller 962 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 Replace the relevant RAID controller 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 1159 SVmco User Guidel 28570 SV RAID 2 Device error Microcode update timeout on disk Meaning The HDD firmware update timed out 2 Device name Co
114. Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action A driver error occurred 1 Check the operating system state 2 Restart the system partition OS Severity Warning Action R M T S 18586 SV RAID 2 Adapter error loctl send error vendor id 1000 device id d revision r Meaning An I O control error occurred 962 Device name d Example 0079 9er Numerical value 1 to 3 digits SVmco User Guide Corrective action A driver error occurred 1 Check the operating system state 2 Restart the system partition OS 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18587 SV RAID 2 Adapter error Insufficient application memory vendor id 1000 device id d revision r Meaning Application memory is insufficient 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action A driver error occurred 1 Check the operating system state 2 Restart the system partition OS 963 SVmco User Guidel 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18588 SV RAID 2 Adapter error System API error vendor id 1000 device id d revision r Meaning A s
115. Dual Port Server Adapter 4 317 SVmco User Guidel 3 1 6 Firewall Setting Command for the Management LAN Interface setmlanfw sh The setmlanfw sh command is a tool that supports the opening of the necessary ports when the system has a firewall configured for the management LAN interface and the system provides PRIMECLUSTER linkage through the management LAN network This command opens the following ports for the specified IP addresses snmptrap port udp 162 rmcp port udp 7000 to 7100 Note If you need to change the firewall configuration for instance for changing the IP address of the management LAN interface delete the firewall configuration according to the deletion procedure and then create the configuration procedure again Remarks This command is available only in Linux The user must have root privileges to execute this command Use the following procedure to execute this command 318 SVmco User Guide 1 Syntax For config file specify the file that contains the IP addresses of the ports to open opt fujitsu SVmco sh setmlanfw sh config file 2 Usage example For config file specify tmp config txt which contains the IP addresses of the ports to open opt fujitsu SVmco shsetmlanfw sh tmp config txt 3 Output messages The following messages appear for this CLI command Too few argument Too more argument Cannot read the file 96s No IP se
116. Example 1209 9er Numerical value 1 to 3 digits Corrective action Correct the mpt loadtime max sectors setting values to appropriate values and have the system recognize the adapter again Severity Warning Action T S 13215 mptscsih iocx Adapter error abort task vendor id 1000 device id d revision r Meaning The result of Abort Task is displayed d Example 0030 r Numerical value 1 to 3 digits Corrective action 771 SVmco User Guidel This is a Task Abort completion message so no action is necessary If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13216 mptscsih iocx Adapter error mpt config timed out vendor id 1000 device id d revision r Meaning A config request to the adapter timed out during adapter reset processing d Example 0030 r Numerical value 1 to 3 digits Corrective action Replace the HBA If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 772 SVmco User Guide 8 2 8 SCSI common layer messages Linux This section lists SCSI common layer messages 14000 sd Software error Unknown command Meaning Software has a fault A flag in the request structure is abnormal Corrective action The driver that issued a request to sd has a fault Collect system information using fjsnap Contact your sales r
117. Ghent Software SCSI Clerk 3260 TP al 8043070 a 244 SVmco User Guide 2 4 10 4 2 Log transfer setting 2 In case that Syslog Collector is not used This chapter show setting to transfer log in case that Syslog collector is not used 1 Login to virtual machine and edit followingconfiguration file of SVmcovm Path SVmcovm Installation directory etc fujitsu SVmco usr getlog conf Edit OPTION parameter in file Example In case that IP address for ESXi is 192 168 1 10 and SVmcovm is installed under C Program Files x86 Fujitsu ServerView Suite SVmco Before setting SYSLOG OPTION 0 After setting SYSLOG OPTION 1 Log transfer setting is finished 245 SVmco User Guidel 2 4 10 5 Log tranfer setting Trasmit side 2 4 10 5 1 In case of Syslog Collector use 1 Start vClient and select Detail setting in software at Composition tab Ehe Eat Vim ventory ministration lacra Hey 742159 Machines Resource Manon ons corone wg 246 SVmco User Guide 2 Select global in syslog and input IP address for destination management virtual machine in Syslog global logHost and click OK IP address to set is according to network configuration 1 In case of network configuration1 Set IP address which is set by procedure 5 in configuration for network Windows2008 2012 to collect information from ESXi
118. Hard Disk Replacement at Multiple Deadlock Occurrence Multiple deadlock occurs when more than one hard disk fail to be recognized at the same time When multiple deadlock occurs replace the SAS interface components array controller card SASU etc and the hard disk Since system data is not guaranteed when this type of failure occurs reconfigure the hardware RAID This executes the corrective measure of recovering the data after backing it up When replacing the SAS interface components and the hard disk the partition is stopped for maintenance The workflow is described below Remarks A field engineer performs the following step 2 only Turn off the power to the partition 2 Replace the SAS interface components and hard disk 3 Restart the partition and then start WebBIOS from the BIOS screen 4 Create the array configuration with WebBIOS 5 Restore the data for backup 364 SVmco User Guide 5 PCI Card Hot Maintenance Windows This chapter describes the hot plugging procedure for PCI cards in Windows Hot plugging is supported only in Windows Server 2008 5 1 Overview of Hot Maintenance The hot plugging procedure includes the common steps for all PCI cards and the additional steps required for a card function or driver This section describes both the operations required for all cards and the operations required for combinations with a specific card and specific software Overview of hot plugging
119. Hard Disks in a Hardware RAID Configuration This section describes how to replace hard disks in a Hardware RAID configuration Monitor HardRAID with ServerView RAID For details on how to replace hard disks in a Hardware RAID configuration see the MegaRAID SAS User s Guide 4 3 1 Hot replacement of a faulty hard disk This section describes the workflow for replacing a faulty hard disk 1 Start ServerView RAID Manager 358 SVmco User Guide 2 In the ServerView RAID Manager tree view confirm the mounting location of the faulty hard disk A field engineer performs steps 4 to 6 as the hard disk recovery procedure Confirm that the Alarm LED of the hard disk on the main unit of the server is on Replace the hard disk whose Alarm LED is on In the SVOM Web UI open the window for the partition Select Driver Monitor from the left menu The window displays Error or Warning at Status for the array controller card that manages the faulty hard disk Select the card Then click the Acknoledge button After replacing the hard disk confirm that hard disk replacement was completed properly by using the following steps depending on whether the disk is a spare disk If not set as a spare disk ServerView RAID Manager automatically performs a rebuild Then the Alarm LED of the hard disk starts blinking Wait until the rebuild is complete in the ServerView RAID Manager window Confirm that Status for the hard dis
120. INPUT and OUTPUT chains Execution example iptables L n Chain INPUT policy DROP target prot opt source destination MMLAN all 0 0 0 0 0 0 0 0 0 0 Chain FORWARD policy DROP target protoptsource destination Chain OUTPUT policy DROP target protoptsource destination MMLAN all 0 0 0 0 0 0 0 0 0 0 Chain MMLAN 2 references target prot opt source destination ACCEPT udp 192 168 0 0 24 192 168 0 1 udp idpts 7000 7100 325 SVmco User Guidel ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spts 7000 7100 ACCEPT udp 192 168 0 0 24 192 168 0 1 udp dpt 162 ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spt 162 ACCEPT udp 192 168 1 5 192 168 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 1 5 udp spts 7000 7100 ACCEPT udp 192 168 1 5 192 168 0 1 udp dpt 162 ACCEPT udp 192 168 0 1 192 168 1 5 udp spt 162 326 SVmco User Guide 8 Configuration deletion procedure To change part of the firewall configuration such as the IP address of the management LAN interface first delete the configuration After deleting it reconfigure the firewall 1 Execute iptables L n to confirm that the configuration chain MMLAN exists If it does not exist the following steps are not necessary 2 Delete the references to MMLAN from the INPUT and OUTPUT chains Execution example iptables D INPUT j MMLAN iptables D OUTPUT j MMLAN 3 Delete the settings in the configuration chain MM
121. Meaning An error occurred in a SVmco child process 51 Numerical value 1 digit 52 Numerical value 2 to 4 digits 53 Character string 2 to 7 characters s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Warning Action S 00063 child process s6 time out 1 S2 53 Meaning A SVmco child process became unresponsive s1 Numerical value 1 digit 52 Numerical value 2 to 4 digits 447 SVmco User Guidel 53 Character string 2 to 7 characters S6 stop or exec Corrective action Contact your sales representative or a field engineer Severity Warning Action S 00064 Start failed Parameter error 96s1 96s2 Meaning SVmco startup failed because of a parameter error 51 Numerical value 1 digit 52 Numerical value 2 to 4 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 448 SVmco User Guide 00065 Start failed etc fujitsu SVmco global pmsvmco conf system call error 51 52 Meaning A system call error occurred at SVmco startup 51 Numerical value 1 digit 52 Numerical value 2 to 4 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00066 Start failed etc fujitsu SVmco global pmsvmco conf File can not open 51
122. Network Shared Center and select LAN example is local area network 2 which is confirmed procedure2 g J gt Bh Control Panel All Control Panel Items Network and Sharing Center Search Control Panel e Control Panel Home View your basic network information and set up connections j See full map Change adapter settings 14 x Change advanced sharing settings WIN SDPAHISQSNR Multiple networks Internet This computer View your active networks Connect or disconnect Network Access type No Internet access t Private network Connections Local Area Connection 3 Access type No network access Unidentified network Public network Connections ocal Area Connection ey Tora Area Connection 2 Change your networking settings g Set up a new connection or network Setup a wireless broadband dial up ad hoc or VPN connection or set up a router or access point Connect to network Connect or reconnect to a wireless wired dial up or VPN network connection See also Em Troubleshoot problems Internet Options Diagnose and repair network problems or get troubleshooting information Windows Firewall 144 SVmco User Guide 4 Select Internel protocol version 4 TCP IPv4 of NIC confirmed at procedure3 Example show local area network 2 from Property and click Property Local Area Connection Properties x Networking Connect using E I
123. PSA MMB communication LAN 3 options Install Created PSA MMB_LAN chain for SVmcovm 4 For example In case of network interface name of PSA MMB communication LAN is eth1 setiptables sh install eth1 338 SVmco User Guide 5 End status 0 Normal end gt 0 Abnormal end 339 SVmco User Guidel 3 2 4 Setting for connecting to ESXi command SVmcovm acquires PCI card information and the log from ESXi by way of ssh at the time of startup This shell script is a command that interactively sets the following parameter address of ESXi 1 Login ID of ESXi Password of login to ESXi 2 1 Only support IPv4 2 Data is encrypted Remaks The user must have root Linux or Administrator Windows privileges to execute this command In Windows if an operating system function access control function is used to execute the command with privileges other than Administrator privileges the end status is undefined 1 syntax For Linux opt fujitsu SVmco bin setuserinfo option For windows lt Install path of SVmcovm gt opt fujitsu SVmco bin setuserinfo option 2 End status 0 Normal end 0 Abnormal end 340 SVmco User Guide 3 options e i IP address Login ID and the Password of ESXi are interactively encrypted and outputs it to the file check whether parameter IP Address Login ID Pass
124. PSA to MMB communication LAN is a case of 172 30 0 4 vi etc fujitsu SVmco usr tommbipsetup conf Configure following row NETWORK 172 30 0 4 272 SVmco User Guide 2 5 4 2 Configuring ipsetup conf of SVmco Please configure IP Address set at 2 5 2 Confirming Management LAN settings after installing SVmco IP address of Management LAN refer to 2 5 2 Confirming Management LAN settings Path to File stored location etc fujitsu SVmco usr ipsetup conf example Management LAN is a case of 192 168 0 1 vi etc fujitsu SVmco usr ipsetup conf Change the following line NETWORK ManagementIP 192 168 0 1 Unnecessary to change of the following lines IPVersionzO 273 SVmco User Guidel 2 5 5 Reboot partition Please reboot partition of PRIMEQUEST after installing SVmco example sbin reboot After reboot the partition confirming the following things 1 Confirming of the communication between PSA MMB Confirm the following messages are output to the Syslog Then if there is no abnormal message this is the end of the SVmco installation 100502 MMBA MMB connected 2 Confirming of the transfer rate between PSA and MMB execute ethtool command Device name is a value of which it wrote down at 2 5 1 Configuring the PSA to MMB communication LAN procedure 2 ex In case of Device Name is ethO ethtool ethO check
125. PSHED Plugin drivers are displayed by the Device Manager In this case uninstall all the PRIMEQUEST PSHED Plugin drivers and then reinstall one according to the following procedure After the reinstallation the operating system must be restarted 1 Record the number of times PRIMEQUEST PSHED Plugin Driver appears under System Devices in the Device Manager 2 Execute the following PSHED Plugin driver uninstallation batch as many times as the number recorded in step 1 PSHED Plugin driver uninstallation batch storage location SVmco installation foldenfjpsaplg plugin_uninstall bat Default C Program Files x86 Fujitsu ServerView 55 SVmco User Guidel Suite SVmco fjpsaplg plugin_uninstall bat 3 Restart the operating system 4 Confirm that no PRIMEQUEST PSHED Plugin Driver appears under System Devices in the Device Manager 5 Reinstall the PRIMEQUEST PSHED Plugin driver according to E Operations below Operations 1 Open the following folder and double click plugin install bat ISVmco installation folder fjpsaplg Example C Program Files x86 Fujitsu SVmco fjpsaplg 2 Restart the operating system Then the driver starts running 3 Confirm that PRIMEQUEST PSHED Plugin Driver appears under System Devices in the Device Manager If the Device Manager does not display the driver repeat the procedure from step 1 56 SVmco User Guide 2 2 4 Configuring the Windows Firewall For operat
126. RASStatusCheck 2 RAID BBU announcement of the remaining time of the operating life vendor id 1000 device id d revision r 526 SVmco User Guide Meaning This message is a reminder indicating the battery unit on a RAID card will soon be due for replacement 2 Card name Linux example RAID Card Li Ion 1 Windows example RAID_Card 01 d Example 0079 r Numerical value 1 to 3 digits Corrective action Start the GUI of RAS Support Service Check the service life components Replace the relevant component Severity Warning Action R M T S 10601 RASStatusCheck 2 RAID BBU exceeded the operating life vendor id 1000 device id d revision r Meaning This message prompts replacement of the battery unit on a RAID card 2 Card name 527 SVmco User Guidel Linux example RAID Card Li Ion 1 Windows example RAID_Card 01 d Example 0079 r Numerical value 1 to 3 digits Corrective action Start the GUI of RAS Support Service Check the service life components Replace the relevant component Severity Error Action R M T S 10602 RASStatusCheck UPS BBU announcement of the remaining time of the operating life Meaning This message is a reminder indicating the battery unit on a UPS will soon be due for replacement Corrective action Replace the relevant UPS battery Severity Warning 528 SVmco User Guide Action R M T S 10603 RASStatusCheck UPS BBU exce
127. RHELS 5 x86 145 E RHELS 5x86_2 EB RHELS8x64 GA E RHELG2 x64 RHELG 2 x86 GA EB windows2008R2 115 Name Reconfigure virtual machine F Reconfigure virtual machine F Acquire cmMservice vmwareSesxi VMware ESXi 5 0 0 742168 Getting Started Summary Virtual Machines Resource Allocation Health Status Processors Memory Network Adapters Advanced Settings Power Management Networking Standard Switch vSwitcho Vimal Machine Por VM Network 1 virtual machine s RHELS S x86 145 VMkernel2 Software vmk1 10 24 76 138 Licensed Features Time Configuration DNS and Routing Authentication Services Virtual Machine Startup Shutdown Virtual Machine Swapfie Location Security Profile Host Cache Configuration System Resource Allocation Agent VM Settings Advanced Settings PSA MMB LAN E 1 virtual machine s RHELS S 86 145 Target Eh RHELSS x86 GP RHELSS x66 a 10 24 76 138 Status Completed Completed Completed Performance Initiated by Local Users amp Groups Events Permissions Refresh Add Networking Properties Remove Properties Physcal adape MB vmnci 100 Full 2 a E vmnico 100 Full C a Name Target or Status contains Clear Completed Time Requested Start Ti Start Time 2012 08 21 4 10 08 2012 08 214 10 08 2012 08 214
128. Remarks A SVmco update will overwrite the above sample file Save a copy of the configuration file to retain the original values In the configuration file write PCL only on the first line Then on separate lines write the physical IP addresses of the MMBs MMB 0 MMB 1 belonging to all the cluster nodes defined for PRIMECLUSTER or write the network IP addresses including the physical IP addresses of the aforementioned MMBs Thesetting is different according to the communication protocol used by management LAN 19 SVmco User Guidel Incase of IPv4 Sample configuration file PCL 192 168 0 0 24 192 168 1 5 1 Check the status of firewall Execute the following command for checking the status of firewall sbin service iptables status Please start iptables by the following commands when the message that iptables such as Firewall is not running is displayed The necessary setting cannot be done when not starting sbin service iptables start 2 Execute the shell script In the first variable specify the path to the configuration file prepared in step 2 A confirmation message appears for the contents of the configuration file Enter Y Execution example The prepared configuration file fwconf txt is assumed to be in the current directory 20 SVmco User Guide lopt fujitsu SVmco sh setmlanfw sh fwconf txt Management LAN I
129. Requested Start Start Time Completed Time V Update network configuration B 102476138 Completed root 2012 08 21 4 01 45 2012 08 21 4 01 45 2012 08 21 4 01 45 F Remove virtual switch B 102476138 Completed root 2012 08 21 3 58 17 2012 08 21 3 58 17 2012 08 213 F Update network configuration B 102476138 amp completed root 2012 08 213 58 17 2012 08 21 3 58 17 2012 08 21 3 Ar License Period 37 days remaining foot 7 110 SVmco User Guide 9 Click Edit virtual machine setting from Getting Started tab 10 24 76 138 vSph File Edit View Inventory Administration Plug ins Help 21515 E eja m e e 2 r 10 24 76 138 Eh 122 1t VMware Workben dh 123 done of 2nd VMware GD RHSEXG4GA Test RHSExSGGA Test Eh RHG2x64GA Test RH62x86GA Test 110 RHELS S x86 145 RHELS Sx86 2 RHELS8x64 GA Eh RHELG2 x64 Eh 62 x86 GA Eh windows2008R2 115 RHFIE a6 145 Summary Resource Allocation Performance Ever What is a Virtual Machine A virtual machine is a software computer that like a physical computer runs an operating system and applications An operating system installed on a virtual machine is called a guest operating system Because every virtual machine is an isolated computing environment you can use virtual machines as desktop or workstation environments as testing environments
130. Run the VMware vSphere Clinet Click Configuration tab from home inventory inventory Click security profile in Software under the left Piao Click property of the firewall in the Security profile vmwareSesxi VMware ESXi 5 0 0 742168 Getting Started Summary Virtual Machines Resource Allocation Performance Configuration Local Users amp Groups Events Permissions z Hardware Security Profile ri tefresh Pr Health Status Series Refres roperties Redirector Active Directory Service Processors Network Login Server Active Directory Service Memory Ibtd Storage vpxa Networking ESXi Shell Mirage hinten Local Security Authentication Server Active Directory Service Network Adapters IET sermon SSH Advanced Settings Direct Console UI Power Management CIM Server Firewall Refresh Properties Software Incoming Connections Licensed Features Fault Tolerance 8100 8200 TCP UDP vMotion 8000 qe CIM Server 5988 TCP A 902 Authentication Services cu x2 DEOS aii Virtual Machine Startup Shutdown DHCP Client 68 UDP All M Qwapfile Location SNMP Server 161 UDP All vSphere Client 902 443 TCP All Dr CIM Secure Server 5989 TCP All DNS Client 53 UDP All System Resource Allocation vSphere Web Access 80 TCP All Agent VM Settings Outgoing Connections Advanced Settings HBR 31031 44046 TCP Al
131. S 1146 SVmco User Guide 28552 SV RAID 2 Device error State change by user on disk from operational to failed Meaning The HDD state changed from operational to failed 962 Device name Corrective action No action is necessary This message is information only Severity Warning Action R M T S SVAgent 5 50 20 or later T S 28553 SV RAID 2 Device error State change on disk from failed to failed Meaning The HDD entered the failed state 2 Device name 1147 SVmco User Guidel Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28554 SV RAID 2 Device error State change on disk from hot spare to failed Meaning Replace the dead HDD Set HotSpare 2 Device name Corrective action 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 1148 SVmco User Guide 28555 SV RAID 2 Device error State change on disk from rebuilding to failed Meaning Replace the dead HDD Perform a rebuild 962 Device name Corrective action 1 Perform a rebuild again manually Example via ServerView RAID Manager 2 If the error recurs replace the relevant physical drive 3 If the er
132. SAS SATA interface error rate too high Meaning A failure was detected on the disk because of frequent error occurrences 962 Device name Corrective action 1 Replace the relevant physical drive 2 If the error recurs replace the following For SAS array unit SAS array disk unit For external disk unit backplane expander module and data cable 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18699 SV RAID 2 Device error Logical drive degraded due to bad block table overflow 1043 SVmco User Guidel Meaning The logical drive entered the degraded state because of a defective block error 2 Device name Corrective action Restore the data that was last compatible Severity Warning Action R M T S 18700 SV RAID 2 Device error Disk failed due to write error detection by driver Meaning A disk failure occurred due to a write error that was detected by the driver 2 Device name Corrective action 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning 1044 SVmco User Guide Action R M T S 18701 SV RAID 2 Device error Abnormal capacity of disk in logical drive detected Meaning
133. SVmco After changing the IP address of the management LAN interface delete the settings once and set their values again For details on how to delete the settings see 8 Configuration deletion procedure in 3 1 7 Firewall Setting Command for the Management LAN Interface setmlanfw sh 4 Add the MMLAN setting chain to INPUT and OUTPUT chains At this time take care to prevent interruptions by an existing REJECT setting in an INPUT or OUTPUT chain or by a user definition chain Example REJECT setting in INPUT and FORWARD iptables L Chain INPUT policy ACCEPT target prot opt source destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 state RELATED ESTABLISHED ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 state NEW tcp dpt 22 REJECT 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain FORWARD policy ACCEPT target prot opt source destination REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host 22 SVmco User Guide prohibited Chain OUTPUT policy ACCEPT target prot opt source destination Chain MMLAN 2 references target prot opt source destination ACCEPT udp 192 168 0 0 24 192 168 0 1 dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spts 7000 7100 ACCEPT udp 192 168 0 0 24 192 168 0 1 udp dpt 162 ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spt 162 ACCEPT udp 192 168 1 5 192 168
134. User Guide If multiple disk management commands are executed at the same time they may terminate abnormally Confirm that there is no other instance of the disk management command being executed before executing the command 1 Syntax e In Linux opt fujitsu SVmco bin diskctrl I e i o c Devicename iocx slotno e In Windows diskctrl I i o diskno device scsiportno slotno 2 Options l e i o c l Status display This option displays a list of HDDs recognized by the operating system e Disk rotation stop instruction This option stops the rotation of the HDD specified in Devicename or iocx slotno Then it turns on the Fault LED i Location display This option causes the Fault LED to blink to indicate the location of the HDD specified in Devicename or the SGPIO controller specified in iocx slotno e 0 Location turn off 283 SVmco User Guidel This option turns off the Fault LED that indicates the location of the HDD specified in Devicename or the SGPIO controller specified in iocx slotno Fault LED turn off instruction This option turns off the Fault LED that indicates the location of the SGPIO controller specified in iocx slotno Remarks How to specify the target in Linux To operate an HDD specify its logical device name or slot number for an SGPIO controller Before specifying a logical device name confirm that it e
135. Write Protect is set is unknown because Mode sense Page 3F failed The process proceeds assuming that Write Protect is not set 5 sd a z or 1 h host number c channel number 96i id l lun number Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14086 sd s Device error cache data unavailable vendor v model m serial no ser 823 SVmco User Guidel Meaning SK ASC ASCQ 5 0x24 0x00 Illegal Request Invalid field in CDB was returned as a result from Mode Sense Page 8 The cache status is unknown because the Mode sense Page 8 process failed 5 sd a z or h e i l h host number c channel number i id 9l lun number Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14087 sd s Device error asking for cache data failed vendor v model m serial no ser Meaning An error other than SK ASC ASCQ 5 0x24 0x00 Illegal Request Invalid field in CDB was returned as a result from Mode Sense Page 8 The cache status is unknown because the Mode sense Page 8 process failed 824 SVmco User Guide 9es sd a z or 9eh 96c 96i 9 el
136. a ethO Link encap Ethernet HWaddr 00 D0 B7 53 89 C3 inet addr 10 24 17 149 Bcast 10 24 17 255 11 SVmco User Guidel Mask 255 255 255 0 inet6 fe80 2d0 b7ff feb3 89c3 64 Scope Link UP BROADCAST RUNNING MULTICAST MTU 1500 Metric 1 RX packets 1107704 errors 0 0 overruns 0 frame 0 TX packets 2653820 errors 0 dropped 0 overruns 0 carrier 0 collisions 0 txqueuelen 1000 RX bytes 390009908 371 9 MiB TX bytes 809006934 771 5 MiB eth1 Link encap Ethernet HWaddr 00 0E 0C 21 83 97 inet addr 192 168 0 162 Bcast 10 24 17 255 Mask 255 255 255 0 inet6 addr fe80 20e cff fe21 8397 64 Scope Link UP BROADCAST RUNNING MULTICAST MTU 1500 Metric 1 RX packets 1538726 errors 0 0 overruns 0 frame 0 TX packets 356 errors 0 dropped 0 overruns 0 carrier 0 collisions 0 txqueuelen 1000 RX bytes 341051195 325 2 MiB TX bytes 22862 22 3 KiB Base address 0x5ccO Memory fbfe0000 fc000000 lo Link encap Local Loopback 12 SVmco User Guide 2 inet addr 127 0 0 1 Mask 255 0 0 0 inet6 addr 1 128 Scope Host UP LOOPBACK RUNNING MTU 16436 Metric 1 RX packets 3865 errors 0 dropped 0 overruns 0 frame 0 Execute the ethtool command to find the NIC of the PSA to MMB communication LAN Enter the command as shown below for each interface displayed in step 1 Then check the results The NIC of the PSA to MMB communication LAN is bus info SEG BUS DEV FUNC number 0000 00 19 00 0
137. a wot 909 a 427 a Center Update Manager 0 8000 9100 1 a DNS Cent 53 ue TP a SH Ghent al Tolerance 80 8100 6200 TP L0F a DHP Cent 68 UDP a Software SCSI Cent E0 TCP al 80 443 TCF a 189 SVmco User Guidel 2 4 4 6 Setting for transferring log file from ESXi to virtual machine Log sending side 1 Lanch the VMware Vclient and click Advanced settings of Configuration tab vmwareSesxi VMware ESXi 5 0 0 742168 Configuration Hardware Health Status Processors Memory Storage Networking Storage Adapters Network Adapters Advanced Settings Power Management Software Licensed Features Time Configuration DNS and Routing Authentication Services Virtual Machine Startup Shutdown Virtual Machine Swapfile Location Security Profile Host Cache Configuration System Resource Allocation 190 SVmco User Guide 2 Click global of syslog item and set the IP Address for sending to Syslog global logHost parameter Then click OK button IP Address depend on the network environment 1 Network composition example 1 Set IP Address you have set in the chapter 2 4 2 5 linux step 4 2 Network composition example 2 Set IP Address you have adopted ESXi of Management Network In case of Network composition example 1 7 Advanced Settings NE xd BufferCache CBRC G Config c
138. a field engineer The loss of data is possible Severity Error Action R M T S 28548 SV RAID 2 Device error State change on logical drive from failed to failed Meaning The logical drive entered the offline state 2 Device name Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28549 1144 SVmco User Guide SV RAID 2 Device error State change by user on disk from failed to failed Meaning The HDD entered the failed state 962 Device name Corrective action No action is necessary This message is information only Severity Warning Action R M T S SVAgent 5 50 20 or later T S 28550 SV RAID 2 Device error State change by user on disk from hotspare to failed Meaning The HDD state changed from HotSpare to failed 2 Device name Corrective action No action is necessary This message is information only 1145 SVmco User Guidel Severity Warning Action R M T S SVAgent 5 50 20 or later T S 28551 SV RAID 2 Device error State change by user on disk from rebuilding to failed Meaning The HDD state changed from rebuilding to failed 2 Device name Corrective action No action is necessary This message is information only Severity Warning Action R M T S SVAgent 5 50 20 or later T
139. adapter in a slot that supports bus masters Severity Error 1071 SVmco User Guidel Action R M T S 21727 e1000_express 2 Software error unable to assign PCI resources Meaning The operating system cannot allocate PCI resources for a gigabit network connection 962 Device name Corrective action Try again with another PCI slot Alternatively check for conflicts with other hardware Remove the possibly conflicting hardware Severity Warning Action T S 21728 e1000_express 2 Software error unable to claim PCI resources Meaning The driver cannot request PCI resources for a gigabit network connection 962 Device name 1072 SVmco User Guide Corrective action Delete any connection that is not a network connection Severity Warning Action T S 21729 e1000_express 2 Adapter error EEPROM error vendor id 8086 device id d revisionz er Meaning An error may have occurred in the EEPROM for a gigabit network connection 2 Device name d Example 1209 9er Numerical value 1 to 3 digits Corrective action Replace the adapter Severity Error Action R M T S 1073 User Guidel 21730 1000 2 Software error Could not start Meaning A gigabit network connection cannot be started 2 Device name Corrective action Update the driver Severity Warning Action TIS 21800 SVmco elexpress 2 Software error C
140. and contact your sales representative or a field engineer Severity Warning Action R M T S 28677 SV RAID 2 Adapter error Disk security key is invalid vendor id v device id d revision r Meaning The disk security key is incorrect 2 Device name v Example 1000 d Example 0079 r Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action 1237 SVmco User Guidel R M T S 28678 SV RAID 2 Adapter error Disk security key from escrow is invalid vendor id v device id d revisionz er Meaning The disk security key from escrow is incorrect 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28679 SV RAID 2 Software error Logical drive is partially secured Meaning 1238 SVmco User Guide The logical drive is partially secure 962 Device name Corrective action No action is necessary This message is information only Severity Warning Action ITIS 28680 SV RAID 2 Device error Security subsystem problems detected for disk Meaning Problems were detected in the disk security subsystem 962
141. box during SVmco installation With Accept SNMP packets from any host selected SNMP security is not configured With Accept SNMP packets from these hosts selected If neither the MMB IP address nor localhost is set SNMP security is configured 6 2 5 Settings after SVmco installation This section describes the settings for items after SVmco installation Setting the destinations of traps from a partition Configuring the Windows Firewall Setting Watchdog for monitoring after a STOP error fatal system error Installing the PSHED Plugin driver Confirming management LAN settings Note 433 SVmco User Guidel From Properties in the Event Viewer do not change the operation in When maximum log size is reached for the system log or application log to Do not overwrite events clear log manually Otherwise after the log reaches the maximum log size no errors are output to the log so SVagent will be unable to detect any errors Setting the destinations of traps from a partition For details on how to set the destinations of traps from a partition see 2 2 6 Setting the destinations of traps Configuring the Windows Firewall For details on how to configure the Windows Firewall see 2 2 4 Configuring the Windows Firewall Setting Watchdog for monitoring after a STOP error fatal system error For details on how to set Watchdog for monitoring after a STOP error fatal system e
142. detection by driver Meaning A disk failure occurred due to a write error that was detected by the driver 2 Device name Corrective action 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning 1252 SVmco User Guide Action R M T S 28701 SV RAID 2 Device error Abnormal capacity of disk in logical drive detected Meaning An error was detected in the disk capacity of the logical drive 2 Device name Corrective action 1 Check the array configuration 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28702 SV RAID 2 Device error Illegal type of disk in logical drive detected Meaning An illegal type was detected in the disk of the logical drive 1253 SVmco User Guidel 2 Device name Corrective action 1 Check the array configuration 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28703 SV RAID 2 Adapter error Internal PCI hardware error vendor id v device id d revision r Meaning An error was detected in the internal PCI hardware 2 Device name
143. digits Corrective action If message 13041 is output after this message take corrective action as described in message 13041 Otherwise no action is necessary Severity Info Action US 13020 mptscsih iocx Adapter error IOC msg unit reset failed vendor id 1000 device id d revision r Meaning An IOC Message Unit Reset request sent to the adapter failed d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action SVmco User Guide R M T S 13021 mptscsih iocx Adapter error IO unit reset failed vendor id 1000 device id d revisionz er Meaning An IO Unit Reset request sent to the adapter failed d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13022 mptscsih iocx Adapter error Wait IOC READY state timeout vendor id 1000 device idz9 ed revision r Meaning The state did not change to IOC READY even after a wait for the specified time 15 seconds 683 SVmco User Guidel d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field e
144. disk It does not indicate any operational problem kernel mptscsih 0 gt gt Attempting bus reset sc e000004082adc480 kernel mptbase lOCStatus 0x0048 SCSI Task Terminated After mounting a hard disk you may need to pause the disk rotation to mount it on another slot If so wait about 60 seconds after you mounted the disk before stopping the disk rotation The operating system executes the Hot Plug process when the disk is mounted Therefore if you immediately stop the disk rotation the following error may occur kernel Device sdb not ready kernel end_request I O error dev sdb sector 204706 342 SVmco User Guide kernel Buffer I O error on device sdb1 logical block 6396 Before executing a disk management command confirm that no other instance of the command is being executed You can perform the following operations with the disk management command For details see 4 2 Disk Management Command diskctrl in the PRIMEQUEST 1000 Series Tool Reference C122 E110EN Displaying a list of SGPIO and SES controllers or a list of hard disks managed by the controllers Turning off a hard disk location LED or causing it to blink Delete the configuration information cache file of the file system Red Hat Enterprise Linux 5 After hot replacement addition or removal of a hard disk execute the following command to delete the configuration information cache file of the file syst
145. during SVmco installation Only service engineers who Fujitsu has certified make settings for REMCS The following table lists settings for SVmco operation The installer automatically adds or updates these settings during SVmco installation Note Do not change the settings that were automatically added or changed during SVmco installation Otherwise SVmco may not operate normally Settings automatically added changed during SVmco installation 1 Service settings ServerView Mission Critical Option PRIMEQUEST PEM Command Service PRIMEQUEST Environment Control Service PATH variable Adds the value used by SVmco to the existing PATH variable SVmco_INSTALLPATH variable Adds a new variable 4 SNMP security Security is set for SNMP Service because SVmco settings needs to accept SNMP packets from the MMB 45 SVmco User Guidel Ce S The task varies depending on the parameter selected on the Security tab in the SNMP Service Properties window during SVmco installation With Accept SNMP packets from any host selected SNMP security is not configured With Accept SNMP packets from these hosts selected If neither the MMB IP address nor localhost is specified localhost and SNMP security are configured 5 WMI Windows SVmco uses WMI to acquire information on PCI Management Express cards and SCSI devices WMI is Instrumentation installed as standard with Windows settings The
146. e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28509 SV RAID 2 Device error Rebuild on disk failed Meaning The rebuild attempt on the HDD failed 2 Device name Corrective action 1 Perform a rebuild again manually Example via ServerView RAID Manager 2 If the error recurs replace the relevant physical drive 1116 SVmco User Guide 3 If the error recurs even after replacing the physical drive collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28510 SV RAID 2 Device error Rebuild failed on logical drive Meaning The rebuild on the logical drive failed 2 Device name Corrective action 1 Perform a rebuild again manually Example via ServerView RAID Manager 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 1117 SVmco User Guidel 28511 SV RAID 2 Device error Migration failed on logical drive Meaning Logical drive capacity expansion failed 2 Device name Corrective action A failure occurred in the logical drive multi dead 1 Replace the faulty drive 2 Create a new configuration and restore the data that was last compatible Severity Error
147. following restrictions 1 Can t detect failures of PCI card and Hard disk before SVmcovm start After SVmcovm start it is possible to detect failures 2 Can t detect lane degraded of PCI card in MMB 3 Can t change the system status OS Running OS Shutdown on the MMB Web Ul The procedure for getting the information of PCI card is below 179 User Guidel 1 Log in the ESXi by way of the SSH and execute the following command Command for getting information of PCI card SVmco sbin esxcli hardware pci list gt pcicardinfo Command for getting information NIC sbin esx cfg nics 1 gt nicinfo For example pcicardinfo 000 000 19 0 Address 000 000 19 0 Segment 0x0000 Bus 0x00 Slot 0x19 Function 0x00 VMkernel Name vmnicO Vendor Name Intel Corporation Device Name 82567LF 2 Gigabit Network Connection Configured Owner Unknown Current Owner VMkernel Vendor ID 0x8086 Device ID Ox10cd SubVendor ID 0x10cf SubDevice ID 0x159b Device Class 0x0200 180 SVmco User Guide nicinfo Name PCI Driver Link Speed Duplex MAC Address MTU Description vmnicO 0000 00 19 00 e1000e Up 100Mbps Full 00 17 42 de 7c 4b 1500 Intel Corporation 82567LF 2 Gigabit Network Connection vmnic1 0000 05 00 00 igb Up 100Mbps Full 00 17 42 9b dc b4 1500 Intel Corporation 82576 Gigabit Network Connection vmnic2 0000 05 00 01 igb Down OMbps 00 17 42 9b dc b
148. frame is already free Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning 732 SVmco User Guide Action T S 13134 mptscsih iocx Adapter error target reset vendor id 1000 device id d revision r Meaning The result of issuing Target Reset is displayed d Example 0030 9er Numerical value 1 to 3 digits Corrective action This is a Target Reset completion message so no action is necessary If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S SVAgent 5 51 08 or later T S 13135 mptscsih iocx Adapter error bus reset vendor id 1000 device id d revision r 733 SVmco User Guidel Meaning The result of issuing Bus Reset is displayed d Example 0030 9er Numerical value 1 to 3 digits Corrective action This is a Bus Reset completion message so no action is necessary If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S PSA 2 12 or later and SVAgent 5 51 08 or later T S 13137 mptscsih iocx Adapter error mpt_turbo_reply Invalid cb_idx vendor id 1000 device id d revision r Meaning The cb idx value is invalid turbo reply d Example 0030 r Numerical value 1 to 3 digits Corrective action 734 SVmc
149. functions are as follows MMB Management Board linkage function SVmco communicate with MMB and send hardware abnormal information to MMB Then MMB send REMCS Mail report DISK maintenance operation SVmco provides the command for hot plugging of disk drives REMCS REMCS is Fujitsu s remote maintenance service SVmco is positioned as a REMCS agent in the partition and collects hardware information in each partition PRIMECLUSTER PRIMESOFT integration SVmco enables the linkage with PRIMECLUSTER PRIMESOFT clustering system SVmco User Guide 1 2 2 Monitoring mechanism for hardware failure SVagent monitors the log output to the system log Linux and VMware and event log Windows filters the events that have occurred according to the filter definition in SVagent and SVagent and SVmco takes the required action e g e mail notification REMCS notification TRAP notification log output depending on the result To issue reports the monitoring mechanism uses a dedicated LAN between SVmco and the MMB to link with the MMB The reports are sent through the MMB Notes For VMware the hardware messages below which are output to the Console OS system logs are monitored The relevant sections of 7 2 SVagent Messages are indicated in parentheses See these sections for details on messages LAN 7 2 4 LAN related messages Linux FC 7 2 5 Fibre Channel messages Linux SCSI 7 2 7 SCSI messages Linux
150. h host number c channel number 96i id l lun number 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14088 st st 0 9 Software error Write not multiple of tape block size Meaning An application error occurred For a fixed length tape device the write size is not a multiple of the block size of the tape Corrective action Specify a valid block size for write Severity 825 SVmco User Guidel Warning Action T S 14089 st Software error Too many tape devices Meaning A configuration error occurred The maximum supported number of tape devices is ST_MAX_TAPES 128 Corrective action Review the system configuration Severity Warning Action TIS 14090 sg Software error Unable to attach sg device Meaning A system configuration error occurred There is no available minor number The maximum is SG MAX DEVS 32768 in total Corrective action 826 SVmco User Guide Check the upper limit in the specifications Review the system configuration Severity Warning Action T S 14091 sg Software error cannot be allocated Meaning Memory is insufficient A control table could not be allocated Corrective action Collect fisnap Contact your sales representative or a field engineer Severit
151. if displayed as stated above rsyslog RHEL6 1 open the following file vi etc rsyslog conf 2 Remove the comment out the following parameter and save it Before ModLoad imudp so UDPServerRun 514 After ModLoad imudp so UDPServerRun 514 3 Restart rsyslog daemon service rsyslog restart 185 SVmco User Guidel 4 Execute the following commands Confirm the 514 ports of udp are displayed netstat an grep i udp grep 514 00 00 5125 0 0 0 0 udp 0 0 514 eed The log can be received if displayed as stated above 2 4 4 5 2 Setting of firewall W logreceiving side virtual machine 1 514 ports of udp are opened for receiving the log by the following commands iptables I INPUT p udp dport 514 j ACCEPT 2 the firewall setting sbin service iptables save 186 SVmco User Guide W Logsending side ESXi 1 Open Composition for target ESXi by vClient and select Security Profile for software then display information of service and firewall Select Property for firewall Gein Stated Summary Wiusi Machines Resource Hardware Heath Status Processors DNS end Routing Authentication Services Virtua Machine Startup Shutdown vitua Machine Swegfile Location Securty Profle Host Cache Configuration System Resource Allocation
152. if the same message appears contact your sales representative or a field engineer SVmco E 08755 no card s Meaning No card is mounted in the specified slot Corrective action Confirm the location of the slot where the card is mounted Then execute the add operation SVmco E 08756 internal error ipmi s Meaning An internal error occurred 312 SVmco User Guide Corrective action Perform recovery of the PCI card status For details on recovery of the PCI card status see W Recovery of the PCI card status After doing so if the same message appears contact your sales representative or a field engineer SVmco 08757 this command can not execute during refresh s Meaning The card cannot be updated because the SVmco information update process is in progress Corrective action If 30 minutes have not passed since operating system startup wait for that time to pass and then try again If 30 minutes have passed since operating system startup wait at least one minute and then try again SVmco E 08758 this unit is occupied 96s Meaning An attempt was made to add a card to a slot that already has another card mounted Corrective action Confirm the location of the slot in which to add a card Then execute the add operation SVmco E 08759 command timeout SNMP s 313 SVmco User Guidel Meaning A command time out occurred because of a SVmco or SNMP error Corrective action
153. in the NOT READY state d Example 0030 9er Numerical value 1 to 8 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 686 SVmco User Guide 13027 mptscsih iocx Adapter error Wait IOC OP state timeout vendor id 1000 device id d revision r Meaning The state did not change to IOC OP even after a wait for the specified time 60 seconds d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13028 mptscsih iocx Adapter error Failed to come READY after reset vendor id 1000 device id d revision r Meaning The state did not change to READY even after a wait of 20 seconds after adapter reset SVmco User Guidel d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13029 mptscsih iocx Adapter error Enable Diagnostic mode FAILED vendor id 1000 device id d revision r Meaning The adapter did not enter diagnostic mode even after 20 retries d Example 0030 9er Numerical value 1 to 3 digits Corrective action
154. interface R linkage ee Administrator For setting the on LAN No Yes No settin privileges communication 9 required 3 280 SVmco User Guide 1 This command supports different options in Linux and Windows 2 Starting SVmco Click Control Panel Administrative Tools Services Start PRIMEQUEST Environment Control Service Then ServerView Mission Critical Option and PRIMEQUEST PEM Command Service start in this order Stopping SVmco Click Control Panel Administrative Tools Services Then select PRIMEQUEST Environment Control Service ServerView Mission Critical Option and PRIMEQUEST PEMCommand Service 3 In Windows if an operating system function access control function is used to execute the command with privileges other than Administrator privileges the end status is undefined 3 1 1 Disk Management Command diskctrl The diskctrl command lists HDDs stops the disk rotation of an HDD or turns on off the Location LED of an HDD according to the specified option The Location LED indicates where an HDD is mounted Remarks This command supports different options in Linux and Windows The user must have root Linux or Administrator Windows privileges to execute this command In Windows if an operating system function access control function is used to execute the command with privileges other than Administrator privileges the end s
155. investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12233 Ipfc2ooocxx xx x Software error Failed to allocate mbox cmd memory Meaning Memory mailbox command can not be allocated 665 SVmco User Guidel Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12234 Ipfc xxxx xx xx x Software error Allocated DMA memory size is less than the requested DMA memory size Meaning Memory is allocated less than requested Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action TIS 666 SVmco User Guide 12235 Adapter or Software error POST SGL BLOCK mailbox command failed Meaning POST SGL BLOCK mailbox command is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12236 Ipfc xxxx xx xx x Software error Unable to allocate memory for issuing SLI CONFIG SPECIAL mailbox command Meaning Necess
156. is faulty replace it Severity Warning Action R M T S 18598 SV RAID 2 Device error State change by user on disk from copyback to failed Meaning A user changed the HDD state from copyback to failed 2 Device name Corrective action 971 SVmco User Guidel Replace the relevant physical drive Severity Error Action R M T S 18599 SV RAID 2 Device error State change by user on disk from copyback to offline Meaning A user changed the HDD state from copyback to offline 2 Device name Corrective action Check this with the ServerView RAID Manager GUI and if the hard disk is faulty replace it Severity Warning Action R M T S 18600 972 SVmco User Guide SV RAID 2 Device error State change by user on disk from JBOD to failed Meaning A user changed the HDD state from JBOD to failed 962 Device name Corrective action Check this with the ServerView RAID Manager GUI and if the hard disk is faulty replace it Severity Warning Action R M T S 18601 SV RAID 2 Adapter error Disk security failed to communicate with EKMS vendor id 1000 device id d revision r Meaning Disk security failed to communicate with the EKMS 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 973 SVmco User Guidel Collect investigation materials e g fjsnap PrimeCollect and contact your sales representa
157. is necessary Severity Warning Action R M T S 14073 scsi host n channel n id n lun n Device error Unexpected response vendor v model m Meaning A SCSI device scan was interrupted The interrupt reason is displayed individually before this message 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Some devices were not recognized Eliminate the cause Then perform a reboot Severity 817 SVmco User Guidel Warning Action R M T S 14074 scsi Software error Allocation failure Meaning Memory is insufficient Corrective action See the message displayed before this one and take corrective action Severity Warning Action TIS 14075 scsi Software error no memory Meaning Memory is insufficient Addition of device information failed Corrective action Add memory or reduce the load 818 SVmco User Guide Severity Warning Action T S 14076 scsi Software error proc_mkdir failed Meaning Software has a fault proc_mkdir failed Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14077 scsi Software error Failed to register Meaning Software has a fault Corrective action 819 User Guidel Collect fjsnap Contact your sales representative or a field engineer Severity Warning
158. is incorrect s4 Numerical value 1 to digits Corrective action Contact your sales representative or a field engineer Severity Error Action 470 SVmco User Guide S 00138 file format err etc fujitsu SVmco global pmsvmco conf line s4 member name overlaps Meaning The format of the definition file for the SVmco stop process is incorrect The same member name as in file name line line number was detected s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00139 file read err etc fujitsu SVmco global pmsvmco conf 96s5 96s4 system error Meaning An error occurred during reading of the definition file for the SVmco stop process 471 SVmco User Guidel s4 Numerical value 1 to digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00140 file format err etc fujitsu SVmco global pmsvmco conf s5 s4 no member Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start A required member could not be found in file name 54 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error 472 SVmco User Guide Action
159. is less than 20000 20 seconds the system may hang during operating system shutdown Be sure to set a value equal to or greater than 20000 20 seconds IHKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control WaitToKillServiceTimeout Type REG_DWORD IDefault 20000 You can use the above registry key to specify the wait time ms before the service is terminated in the shutdown sequence 47 SVmco User Guidel 2 2 4 Configuring the PSA to MMB communication LAN This section describes how to confirm the settings for the PSA to MMB communication LAN Communication between SVmco and the MMB requires that the partition have an active NIC connected to the PSA to MMB communication LAN For the setting of the PSA to MMB communication LAN use the following procedure Note In the following cases you can not use event notification function of SVmco Interface of MMB PSA IP Address in the Network Configuration Network Interface window of the Web UI is Disable The following operation execution of the configuration command of PSA to MMB communication LAN is not performed 1 Execute the PSA to MMB communication LAN setting command SVmco installation folder opt fujitsu S Vmco sh setpsalan bat 48 SVmco User Guide Note If the operating system has not been restarted after SVmco installation the PSA to MMB communication LAN setting command in step 1 will fail Execute the PSA to MMB communicatio
160. list gt System gt lOB gt IOB 0 gt System gt lOB gt IOB 1 gt System gt PCI_Box gt PCI_Box 0 gt System gt PCI_Box gt PCI_Box 1 Confirm whether the card of Model PRIMEQUEST 1800E2 Part Number MCE3ACII1 FU Serial Number 1480935001 Status IOB 1 Standby Standby Standby Standby Standby Standby arming ESD or o ole Not present ON C A Not present Not present Not present Not present Not present LSI MegaRAID SAS 9280 Se 2 40 13 0803 12 4 0 0025 PCRSW _ PCISWs0 OK gt Status Clear Active MMB 0 The Unit name can be specified from corresponding or PCI Box and PCI Slot 1269 SVmco User Guidel 9 3 Specific procedure of RAID card H Procedure 1 Refer to following MMB WebUI Confirm whether the card of corresponding Seg Bus Dev exists in the PCI Express Slots list gt System gt lOB gt IOB 0 gt System gt lOB gt IOB 1 gt System gt PCI_Box gt PCI_Box 0 gt System gt PCI_Box gt PCI_Box 1 gt System gt SASU gt SASU 0 gt System gt SASU gt SASU 1 gt System gt SASU gt SASU 2 gt System gt SASU gt SASU 3 Model PRIMEQUEST 1800E2 Active IMB 0 N MCE3AC111 1480935001 Warning Standby Not present LSI MegaRAID SAS 9280 8 c 2 Standby Not present Standby Not present Standby Not present Standby Not present Standby Not present
161. load 814 SVmco User Guide Severity Warning Action T S 14070 scsi host n channel n id n Device error Device configuration error vendor v model m Meaning The number of LUNs reported by the device exceeds the supported limit of the operating system Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Set a larger value in max_scsi_report_luns or reduce the number of LUNs on the device side Severity Warning Action R M T S 815 SVmco User Guidel 14071 scsi host n channel n id n Device error Device configuration error vendor v model m serial no ser Meaning An error occurred in the device configuration The number of LUNs reported by the device exceeds the supported limit of the operating system Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Reduce the number of LUNs on the device side Severity Warning Action R M T S 14072 scsi host n channel n id n Device error Device configuration error vendor v model m serial no ser Meaning An error occurred in the device configuration Example FUJITSU 816 SVmco User Guide 9em Example MAP3367NC ser Example 01234567 Corrective action If you need to use all LUNs the ETERNUS configuration must be changed If you accept the fact that some of them will not be available no action
162. maintenance person has the Administrator privileges required for operations The ETERNUS multipath driver MPD has been applied To replace more than card at a time will be replaced For details on the fjpciswap command see Section 3 6 PCI Card Operation Command fjpciswap in Chapter 3 SVmco CLI Command Line Interface Operations 5 5 1 Confirming the incorporation of a card with MPD This section describes the procedure for confirming that a card has been incorporated with MPD Windows Server 2008 2012 1 From the MMB Web UI click System Status Driver Monitor to search for the NIC to be replaced You can search for the NIC to be replaced from the Unit names or BUS numbers 394 SVmco User Guide 3 Suppose that you are going to replace IOB 0 PCIC 5 The red box indicates the target device Some multifunction cards differ only in the part after FUNC in the Unit name Also some differ only in the Func number at Seg Bus Dev Func Perform the following steps 2 to 9 for each of these multifunction cards Select the Unit name of the NIC to be replaced in the Driver Monitor window and record MAC address Search recorded MAC address from System Status Network Network Interface and record the IP Address and IP Subnet Mask values under IP v4 Interfaces in order to search for the device to be replaced or set these values again after replacement Start iSCSI Initiator
163. necessary also configure any duplication with teaming or GLS for example After completing the above network settings for the management LAN perform the operations in 2 2 5 Setting the management LAN IP address Note In the PRIMEQUEST environment it is necessary to specify OFF for the STP function of the switch that connects to the management LAN used for communication with the MMB 2 2 3 Installing the PSHED Plugin driver The PSHED Plugin driver expands the WHEA Windows Hardware Error Architecture functions This driver is not automatically installed Manually install the driver with the batch file plugin_install bat stored in the following folder 54 SVmco User Guide SVmco installation folderfjpsaplg plugin_install bat Example C Program Files x86 Fujitsu ServerView Suite SVmco fjpsaplg plugin_install bat Remarks The following functions do not work unless the driver is installed Suppression of logging of Correctable Error events to the Event Viewer Windows system event log State transition to Stop Error for Blue Screen of Death event System Progress in the Power Control window of the MMB Web UI Notes Do not execute the installation batch more than once If it is executed more than once as many PRIMEQUEST PSHED Plugin drivers as the number of times executed are installed If the installation batch is executed multiple times no operational problems occur but multiple PRIMEQUEST
164. of the FC card if the WWN is set on an FC switch or RAID device ETERNUS For details on how to set the WWN again for a new card see the respective device manuals This section describes hot plugging of an FC card combined with ETERNUS MPD multipath driver For details on the fjpciswap command see 3 6 PCI Card Operation Command fjpciswap Notes SAN boot paths are not valid e LTO library devices are not supported Depending on the Windows specifications if the FC card connection destination has a Page File or other such paging scheme FC card hot plugging may not be supported e The error message Source SVagent ID 25004 may be output to the event log during the replacement procedure This message does not indicate any problem 386 SVmco User Guide 5 4 1 Hot plugging an FC card incorporated with the ETERNUS multipath driver This section describes the hot plugging procedure for an FC card incorporated with the ETERNUS multipath driver 1 From the SVOM Web UI click System Status Driver Monitor to search for the FC card to be replaced You can search for the FC card to be replaced from the Unit names or BUS numbers Suppose that you are going to replace IOB 0 PCIC 5 The red box indicates the target device ServerView FTS4 01 dallas Windows Internet Explorer 150 S ServerView User Administrator Logout Fujitsu Single System View FTS4 01 PR
165. opt fujitsu SVmco sh 2 Execute the shell script for setting firewall The specification of the shell script as follows Specification setiptables sh install lt Network interface name of PSA MMB communication LAN gt Y Vaule of Network interface name of PSA MMB communication LAN you got the chapter 2 4 4 2 Setting the PSA to MMB communication For example setiptables sh install eth1 165 User Guidel SVmco 3 Confirm that the PSA MMB LAN chain has been created iptables L Chain INPUT policy DROP target prot opt source destination Chain FORWARD policy DROP target opt source destination Chain OUTPUT policy DROP target prot opt source destination Chain PSA MMB LAN 0 references target prot opt source destination ACCEPT all anywhere anywhere ACCEPT all anywhere anywhere ACCEPT icmp anywhere anywhere ACCEPT icmp anywhere anywhere ACCEPT tcp anywhere anywhere ACCEPT tcp anywhere anywhere icmp echo request icmp echo reply tcp spt commplex main tcp dpt commplex main 166 SVmco User Guide 4 Add the jump setting for the PSA MMB LAN chain to INPUT and OUTPUT chains Make the setting such that there are no interruptions by an existing REJECT setting in an INPUT or OUTPUT chain or by a user definition chain Example REJECT setting in INPUT and FORWARD iptables L Chain INPUT policy ACCEPT targ
166. or to consolidate server applications Virtual machines run on hosts The same host can run many virtual machines Basic Tasks nts Console Permissions close tab X B Virtual Machines Host Name Target or Status contain Name Update network configuration Remove virtual switch Update network configuration Target Status Details 102476138 Completed 102476138 Completed 102476138 6 Completed Tnitiated by root root root Requested Start Ti Start Time Completed Time 2012 08 21 4 01 45 2012 08 21 2012 08 21 3 58 17 2012 08 21 2012 08 21 3 58 17 2012 08 21 3 58 17 2012 08 213 Fy Tasks License Period 87 days remaining root 7 111 User Guidel 10 Click button SVmco E RHEL5 5 x86 145 Virtual Machine Properties CPUs 2 Video card VMCI device SCSI controller 0 Hard disk 1 Network adapter 2 Floppy drive1 Restricted LSI Logic Parallel Virtual Disk VM Network Client Device 112 SVmco User Guide 11 Adopt Ethernet Adapter and click Next button j Add Hardware Device Type What sort of device do you wish to add to your virtual machine Device Type Network connection Ready to Complete vailable ailable 113 User Guidel SVmco 12 Set E1000 for Adapter type and PSA MMB LAN for Network Label Next Check
167. ow WO 172001 V enar Gore m Me BRO 1721001 recone 172001 bay eee 72305 JM a Mw 1213005 y Yes Wege 12305 Onccomes Wes Ay mao y LI Aes Any 2305 w 923004 To Oncomes a No Sg My 123004 d m Content Retrieval HIPON BrarchCsche Cortent Retre M LI Mos SYSTEM Gewchscte Hosted Cache MITPOU BrarchCache Cache Me Mw SYSTEM my YO Hosted Cache Serven iTO Branchache Hosted Cache 8 Qevarchrcacte Peer Decorery 050 0 Branchcache Poer Discovery Mow Came Local subnet Born CHS 0 00 Core Netware Aw How WSR L Core Dynamik Hot Court Cone Metering d y eter Dynan Host Confit Core 96 Core Group Poy 3485 0 Donan ves Any Netwering Grou Out Doman ves Spem jm ICON Donan dy je ont tera Group Managem Core fateri ww EHTIPS Cos ee Cove Pv Du Core beri w m
168. plugging after removing the card If the card is not removed the operating system may stop e There are some precautions on teaming with Intel PROSet R For details on the precautions see APPENDIX G 8 NIC Network Interface Card in PRIMEQUEST 1000 Series Administration Manual C122 E108 O3EN 1 Confirm the physical location by using the display function of the fjpciswap command Here replace 5 C gt fjpciswap Replaceable PCI cards are displayed UnitName Func DeviceName 1 4 FUNC ZO Emulex LightPulse LPe1250 F8 PCI Slot 4 Storport Miniport Driver IOB 1 PCIC 5 FUNC O Team Team 0 Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 1 7 FUNC O Team Team 0 Intel R PRO 1000 PT Dual Port Server Adapter 23 IOB 1 PCIC 7 FUNC 1 Intel R PRO 1000 PT Dual Port 373 SVmco User Guidel Server Adapter 24 The at the end of a line indicates that there is no line feed File Action View H C Em Bash and click Ec Disk drives Display adapters Human Interface Devices J Keyboards JI Mice and other pointing devices Network adapters Intel R 82567LF 2 Gigabit Network Connection Intel R 82576 Gigabit Dual Port Network Connection 10 Intel R 82576 Gigabit Dual Port Network Connection 11 Intel R 82576 Gigabit Dual Po
169. recover cache data due to mismatch vendor id v device id d revision r Meaning The cached data cannot be recovered because the configuration does not match 2 Device name v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28640 SV RAID 2 Device error Consistency check found inconsistent parity Meaning A parity inconsistency was detected with the consistency check 2 Device name 1209 SVmco User Guidel Corrective action Restart the consistency check Perform the following operations only if the problem persists 1 Back up the data from the relevant logical drive 2 Delete the relevant logical drive and re create it 3 Restore the data 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28641 SV RAID 2 Adapter error Rebuild stopped due to loss of cluster ownership vendor idz96v device id d revision r Meaning Rebuild of disk was stopped due to loss of cluster ownership 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits 1210 SVmco User Guide Corrective action 1 Restart rebuild 2 If the
170. representative or a field engineer Severity Warning Action 674 SVmco User Guide T S 13007 mptscsih iocx Adapter error Not initialize properly vendor id 1000 device id d revision r Meaning Adapter initialization failed during adapter installation d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13008 mptscsih iocx Adapter error pci suspend IOC msg unit reset failed vendor id 1000 device id d revisionz er Meaning The IOC message unit reset process failed 675 SVmco User Guidel d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13009 mptscsih iocx Adapter error pci resume Cannot recover vendor id 1000 device id d revision r Meaning A resume operation on the adapter failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning 676 SVmco User Guide Action R M T S 13010 mptscsih iocx Software error Owned by PEER skipping Meaning Adapter recover
171. representative or a field engineer Severity Warning Action R M T S 28612 SV RAID 2 Adapter error Enclosure temperature sensor below error threshold vendor id 1000 device id d revision r Meaning The threshold for the temperature sensor in the enclosure is below the error level 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 Confirm that the temperature of the operating environment satisfies the specified values 1189 SVmco User Guidel 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28613 SV RAID 2 Adapter error Enclosure temperature sensor above warning threshold vendor id 1000 device id d revision r Meaning The threshold for the temperature sensor in the enclosure is above the warning level 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 When the SAS disk unit has free space confirm that no dummy is mounted 2 Confirm that the temperature of the operating environment satisfies the specified values 3 Confirm that the latest RAID controller and firmware are installed 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity 1190 SVmco User Guide
172. sH Direct Consale Ut CIM Server Firewall Incoming Connections vSphere Clert Authentication Services Virtual Machine Startup Shutdown DHCP Gent System Resource Alocation Agent Settings Advanced SSH Gent Software SCSI Clent NTP lent Motion Facit Tolerance UO Redrector Active Directory Service NebsorkLogh Server Active Directory Service Local Securky Authentication Server Active Directory Service 902 443 0 427 UDP TCP 8000 10 5300 992 TP 68 UDF 161 LP er 58100 8200 TC UDP 80 443 TO 200 90 9000 9100 427 UPI 900 53 UOP TO 90209 8000 3260 1C9 31031 4446 TCP 650 UDP 123 006 90010 90 8100 3200 10210 REERERERE REERRERERERREE 242 SVmco User Guide 2 Select syslog from label and click OK Firewall Properties Remote Access By default remote clients are prevented from accessing services on this host and local clients are prevented From accessing services on remote hosts Select check box to provide access to a service or client Daemons will start automatically when their ports are opened and stop when all of their ports are closed or as configured Incoming Ports Outgoing Ports Protocols Daemon 514 1514 UDP TCP DVSSync 8301 8302 8302 8301 UDP N A CIM Server sess TCP Running Software iSCSI Client 3260 TCP N A NFS Client D 65535 TCP NjA DHCPv6 547 TCP UDP
173. sales representative or a field engineer Severity Warning Action T S 12026 Ipfc xxxx xx xx x Adapter or Software error unknown Mailbox command Meaning An unknown mailbox command completion notification was received Corrective action A driver hardware or firmware has a fault Contact your sales representative or a field engineer Severity Warning Action T S 12027 Ipfc xxxx xx xx x Adapter error Config Port initialization error vendor id 10DF device id d revision r 625 SVmco User Guidel Meaning A READ NVPARM mailbox command failed during initialization of the adapter d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12029 Ipfc xxxx xx xx x Adapter error Adapter failed to init timeout vendor id 10DF device id d revision r Meaning An adapter error occurred d device id e g F980 r Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer 626 SVmco User Guide Severity Warning Action R M T S 12030 Adapter error Adapter failed to init chipset vendor id 10DF device id d revision r Meaning An ada
174. sdc1 umount dev sdc2 Remarks You need not unmount any partition operating as a raw or swap device 356 SVmco User Guide 5 Use the disk management command to stop the disk rotation Stop the disk rotation by specifying the slot confirmed in step 3 opt fujitsu SVmco bin diskctrl e ioc0 2 Replace the hard disk at the location indicated by the Fault LED amber that is on From the above example you can confirm that the Fault LED of slot 2 of iocO is on so the inserted hard disk is in that slot Turn off the Fault LED by executing the following disk management command opt fujitsu SVmco bin diskctrl c ioc0 2 Confirm the location of the inserted hard disk by displaying the status with the disk management command opt fujitsu SVmco bin diskctrl l iocO 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 2 ldev sdc Fault LED Off 3 dev sdd Fault LED Off SVmco User Guidel 9 After the disk management command is completed mount the disk partitions If the disk has the Mirror configuration in PRIMECLUSTER GDS incorporate it in PRIMECLUSTER GDS 10 restore each raw device take action as follows If the hard disk had contained raw device Configure the raw device according to the manual of the application used for raw access to the replacement hard disk That application was stopped before the replacement After completing the configuration restart the application 4 3 Replacing
175. startup Corrective action Contact your sales representative or a field engineer Severity Error Action S 00090 abnormal end of service was detected Meaning A SVmco service terminated abnormally Corrective action Contact your sales representative or a field engineer Severity Error Action S 00100 460 SVmco User Guide Stop failed Parameter error 51 52 Meaning SVmoo stop failed because of a parameter error s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00101 timeout occurred etc fujitsu SVmco global pmsvmco conf Meaning A time out occurred while SVmco was stopped Corrective action Contact your sales representative or a field engineer Severity Error Action 461 SVmco User Guidel S 00102 message err 96s1 96s2 etc fujitsu SVmco global pmsvmco conf s4 Meaning An error occurred in message processing while SVmco was stopped 51 Numerical value 1 digit S2 Numerical value 2 to 4 digits 54 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00104 request is rejected 96s1 96s2 s5 s5 Meaning A SVmco stop request was rejected 51 Numerical value 1 digit 462 SVmco User Guide s
176. target and dick Properties a For configuration of devices associated with a target select Devices the target and then click Devices More about basic iSCSI connections and targets iSCSI Initiator Properties window in Windows Server 2008 R2 or later 410 SVmco User Guide 5 5 3 Incorporating a card with MPD This section describes the procedure for incorporating a card with MPD 1 Start ETERNUS Multipath Manager 2 Place the replacement device online For a multifunction card place all the devices online 1 ETERNUS Multipath Manager B x File Tools Help Fault list 0 Status Machine name Unit name 8 0G Srd Path E E2000 E205L4C 0014B6 LUNO Diski Offline Active SCSPort 2 BusO Target 0 CAD 01 SCSPort2 Buso TargetID 1 CAD 7 H Auto Path Check ON Path Recovery ON ETERNUS Multipath Manager 411 SVmco User Guidel 6 Manual SVmco Installation and Uninstallation This appendix describes how to manually install and uninstall SVmco for a specific operating system If you use SVIM to install the operating system you need not manually install SVmco 6 1 Manually Installing SVmco Linux Red Hat Enterprise Linux This section describes how to manually install SVmco in Linux Red Hat Enterprise Linux Remarks To operate the PRIMEQUEST 1000x2 series server you need to first install SVmco Otherwise the following
177. the displayed menu If Disable is displayed skip this step File Action View Help Device Manager Be x ois Sh Egh 150886 4 Computer Disk drives M Display adapters 9 08 Emulex PLUS 05 Human Interface Devices Keyboards 1 Mice and other pointing devices Monitors Ej X Network adapters Intel R 82567LF 2 Gigabit Network Connection X Intel R 82576 Gigabit Dual Port Network Connection 10 Intel R 82576 Gigabit Dual Port Network Connection 11 Intel R 82576 Gigabit Dual Port Network Connection 12 Intel R 82576 Gigabit Dual Port Network Connection 9 bn e i Intel R PRO 1000PT Dual Port S Update Driver Softwares 5 mig PRo 1000 7 Dos 1 Intel R PRO 1000 PT Dual Port s Uninstall 5 Other devices Santer Edi E Lal Processors Eccl ete ec lt gt Storage controllers Properties 1E System devices 09 185 System management devices Universal Serial Bus controllers Enables the selected device Device Manager window 385 SVmco User Guidel 5 3 3 NIC addition procedure Referring to 5 2 Common Hot Plugging Procedure for PCI card add a NIC 5 4 Card Hot Plugging For FC card hot plugging replacement you need to especially consider other matters in addition to the procedure described in 5 2 PCI Card Hot Plugging Common Procedure for PCI card The hot plugging of an FC card changes the WWN
178. the ports to open In the configuration file specify the physical IP addresses of the MMBs MMB physical IP addresses lt MMB 0 MMB 1 gt that belong to any of the cluster nodes defined in PRIMECLUSTER Alternatively specify the network IP address that includes the aforementioned MMB physical IP addresses following the line that contains PCL only Each line in the file should contain only one entry Configuration example tmp config txt PCL 192 168 0 0 24 192 168 1 5 323 SVmco User Guidel Remarks A sample configuration file is available at lopt fujitsu SVmco sh sample conf setmlanfw txt 3 Execute setmlanfw sh with the configuration file prepared in step 2 specified After you execute this command messages to confirm the settings made in step 1 and step 2 appear Enter Y to accept the settings or N to edit the settings Then proceed to the next process Execution example Specifying the configuration file prepared in step 2 lopt fujitsu SVmco sh setmlanfw sh tmp config txt Management LAN IP address 192 168 0 1 Source IPs for PRIMECLUSTER Service 192 168 0 0 24 192 168 1 5 Press Y to confirm above settings N to cancel all settings gt Y The setting was completed 324 SVmco User Guide 4 Execute the iptables L n command to confirm that the configuration chain MMLAN exists Executing the setmlanfw sh command creates the configuration chain MMLAN which is referenced by the
179. unit 990 SVmco User Guide Severity Warning Action R M T S 18626 SV RAID 2 Adapter error Power supply in enclosure failed vendor id v device id d revision r Meaning An enclosure power supply unit failure occurred 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 Check the power cable 2 Check the main power voltage to confirm that it satisfies the specified value 3 Replace the relevant power supply unit 4 If the error recurs even after replacing the power supply unit collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity SVmco User Guidel Warning Action R M T S 18627 SV RAID 2 Device error 3 3V power failed for disk Meaning 3 3 V power supply for the hard disk failed 2 Device name Corrective action 1 Confirm that the SAS array disk unit is correctly mounted and that all external disk unit cables are correctly connected to the connectors 2 Replace the relevant physical drive 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18628 SV RAID 2 Device error 5 0V power failed for disk SVmco User Guide Meaning 5 0 V power supply for the hard disk failed 962 Device name Correctiv
180. value 1 to 3 digits Corrective action No action is necessary This message is information only Severity Warning 1186 SVmco User Guide Action R M T S SVAgent 5 50 20 or later T S 28609 SV RAID 2 Adapter error Enclosure power supply removed vendor id 1000 device id d revision r Meaning The enclosure power supply was removed 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Check the enclosure status Severity Warning Action R M T S 28610 1187 SVmco User Guidel SV RAID 2 Adapter error Enclosure power supply turned off vendor id 1000 device id d revision r Meaning The enclosure power supply was turned off 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Check the enclosure status Severity Warning Action R M T S 28611 SV RAID 2 Adapter error Enclosure temperature sensor below warning threshold vendor id 1000 device id d revision r Meaning The threshold for the temperature sensor in the enclosure is below the warning level 962 Device name d Example 0079 1188 SVmco User Guide 9er Numerical value 1 to 3 digits Corrective action 1 Confirm that the temperature of the operating environment satisfies the specified values 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales
181. vendorz 6v model m Meaning Data that could not be written to a device because it was full is left in a buffer An I O request sent to the SCSI device was rejected h host number c channel number 956i id l lun number Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Identify the type of the target device from its host id and lun Then check the sense key extended sense to determine the corrective action 1 Recovered Error If it is a removable device perform cleaning 2 Not Ready If it is non removable replace the device SVmco User Guide 3 Medium Error If it is a disk replace the device If it has removable media perform cleaning and replace the media 4 Hard Error Replace the device 5 Illegal Request Examine the software 6 Unit Attention This is notification information from various devices e g reset status RAID degradation if applicable 7 Data Protect Check the Write Protect status 8 Blank Check Check tape and other operations b Aborted Command Investigate problems in the SCSI bus and FC transmission paths Severity Warning Action R M T S 14139 scsi h c i l Device error I O error vendor v model m serial no ser Meaning An I O error occurred h host number c channel number 96i id l lun number 96v Example FUJITSU m Example MAP3367NC 853 SVmc
182. want to remove the static IP configuration for the absent adapter amp TCP IP deletion message 408 SVmco User Guide 5 Click the Refresh button on the Targets tab in the iSCSI Initiator Properties window Confirm that the target status becomes Connected Windows Server 2008 iSCSI Initiator Properties ES Favorite Targets Volumes and Devices RADIUS General Discovery Targets To access storage devices for a target select the target and then click Log on To see information about sessions connections and devices for a target dick Details Targets a Ota eternus2000 cm0 port1 Connected eternus2000 cm1 port Connected o emm m iSCSI Initiator Properties window in Windows Server 2008 409 SVmco User Guidel Windows Server 2008 R2 or later Targets Discovery Favorite Targets Volumes and Devices 1 RADIUS i Configuration Quick Connect To discover and log on to a target using a basic connection type the IP address or DNS name of the target and then click Quick Connect Target Quick Connect eternus2000 cmO port1i Connected eternus2000 cmi porto Connected To connect using advanced options select a target and then Connect dick Connect To completely disconnect a target select the target and Disconnect then dick Disconnect For target properties including configuration of sessions Properties select the
183. was detected 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action If the error recurs replace the RAID controller Severity Warning Action R M T S 28534 SV RAID 2 Adapter error Single bit ECC error critical threshold exceeded vendor id 1000 device id d revision r 1134 SVmco User Guide Meaning A single bit error was detected 962 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the RAID controller Severity Warning Action R M T S 28535 SV RAID 2 Adapter error Single bit ECC error further reporting disabled vendor id 1000 device id d revision r Meaning A single bit error was detected 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1135 SVmco User Guidel Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28536 SV RAID 2 Adapter error Previous configuration completely missing at boot vendor id 1000 1734 device id d revision r Meaning The configuration could not be found at startup 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Check the RAID configuration Severity Warning Action R M T S 1136 SVmco User Guide 285
184. 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 1 5 udp spts 7000 7100 ACCEPT udp 192 168 1 5 192 168 0 1 dpt 162 ACCEPT udp 192 168 0 1 192 168 1 5 udp spt 162 5 Add MMLAN to the fifth INPUT chain before the REJECT setting and to the OUTPUT chain For details on the iptables option see the man manual sbin iptables 1 INPUT 5 j MMLAN sbin iptables A OUTPUT j MMLAN 6 Execute the iptables L command and confirm that the MMLAN chains added to the INPUT and OUTPUT chains are not interrupted by the previous REJECT DROP or other settings Example of settings iptables L Chain INPUT policy ACCEPT target prot opt source destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 state RELATED ESTABLISHED ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 state NEW tcp dpt 22 23 User Guidel MMLAN all 0 0 0 0 0 0 0 0 0 0 REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain FORWARD policy ACCEPT target prot opt source destination REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain OUTPUT policy ACCEPT target prot opt source destination MMLAN all 0 0 0 0 0 0 0 0 0 0 Chain MMLAN 2 references target prot opt source destination ACCEPT udp 192 168 0 0 24 192 168 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spts 70
185. 00 2 Software error Could not assign an interrupt Meaning An interrupt cannot be allocated 962 Device name Corrective action Try again with another PCI slot Severity Error Action T S 1056 SVmco User Guide 21704 e1000 express 9c2 Software error Could not allocate memory Meaning Memory required for operation cannot be allocated 962 Device name Corrective action Decrease the number of receive descriptors and aggregate buffers in the adapter properties Perform a restart Severity Error Action T S 21705 e1000_express 2 Software error Could not allocate shared memory Meaning Shared memory required for operation cannot be allocated 2 Device name Corrective action Decrease the number of receive descriptors and aggregate buffers in the adapter properties Perform a restart 1057 SVmco User Guidel Severity Warning Action T S 21706 1000 express 2 Software error Could not allocate memory Meaning Memory required for the receive structure cannot be allocated 962 Device name Corrective action Decrease the number of receive descriptors in the adapter properties Perform a restart Severity Warning Action T S 21707 1000 2 Software error Could not allocate memory Meaning 1058 SVmco User Guide Memory required for the receive descriptors cannot be allocated 962 Device name Corrective
186. 00 7100 ACCEPT udp 192 168 0 0 24 192 168 0 1 udp dpt 162 ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spt 162 ACCEPT udp 192 168 1 5 192 168 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 1 5 udp spts 7000 7100 ACCEPT udp 192 168 1 5 192 168 0 1 udp dpt 162 ACCEPT udp 192 168 0 1 192 168 1 5 udp spt 162 7 Save the firewall configuration sbin service iptables save SVmco 24 SVmco User Guide 25 SVmco User Guidel 2 1 5 Setting the management LAN IP address Set the partition management LAN IP address in SVmco Note The parameter IPVersion in configuration file ipsetup conf of management LAN IP Address for IPv4 for PRIMECLUSTER linkage is not added when updating it before the edition of SVmco1 3 1 Confirm that eecd process started ps ax grep eecd If the process has not started start ServerView Agent Syntax usr sbin srvmagt start 2 Edit the etc fujitsu SVmco usr ipsetup conf file A set content depends on the communication protocol used by management LAN 26 SVmco User Guide Incase of IPv4 1 Example of changing the management LAN IP address vi etc fujitsu SVmco usr ipsetup conf Change the following line NETWORK ManagementIP lt management LAN IP address gt Unnecessary to change of the following lines ManagementIP 192 168 0 1 IPVersionzO 2 Runthe following command 27 SVmco User Guidel Syntax usr sbin eecdc
187. 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28649 SV RAID 2 Adapter error Enclosure phy bad for slot vendor id v device id d revisionz er Meaning An error was detected in the enclosure phy 2 Device name 1216 SVmco User Guide v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the relevant physical drive Severity Warning Action R M T S 28650 SV RAID 2 Adapter error Enclosure is unstable vendor id v device id d revisionz er Meaning The enclosure operation is unstable 2 Device name v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer 1217 SVmco User Guidel Severity Warning Action R M T S 28651 SV RAID 2 Adapter error Enclosure hardware error vendor id v device id d revision r Meaning An error occurred in the enclosure hardware 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 Check the enclosure cable 2 Confirm that the enclosure is running 3 If the error recurs collect investiga
188. 1510DF amp REV_03 8 amp 39e1 4fc5 amp 0 amp 00000008 0048 23 679 Ci The at the end of a line indicates that there is no line feed 6 Confirm the FC card installation by using the fjpciswap command SVmco User Guidel C gt fjpciswap Replaceable PCI cards are displayed UnitName Func DeviceName IOB 0 PCIC 5 FUNC 0 Emulex LightPulse LPe1250 F8 PCI Slot 4 Storport Miniport Driver 1 6 FUNC 0 Emulex LightPulse LPe1250 F8 PCI Slot 6 Storport Miniport Driver C The at the end of a line indicates that there is no line feed SVmco User Guide 7 Start ETERNUS Multipath Manager and place all the replaced devices online Confirm that the devices are normally incorporated with the multipath driver 1 ETERNUS Multipath Manager G x File Tools Help Fault list 0 Status Machine name Unit name WSOBXBG Disk Number 3rd Path Be o d 1A 230004 LUNO Disk1 Offline Active Port 0 Target o CALL 34 LUNI Disk2 Offline Active 8 Bus0 oe 85 LUN2 Offline Active Auto Path CheckON Auto Path Recovery ERNUS Multipath Manager 5 4 2 FC card addition procedure Referring to 5 2 Common Hot Plugging Procedure for card add an FC card 393 SVmco User Guidel 5 5 Hot Replacement Procedure for iSCSI The prerequisites for iSCSI NIC hot replacement are as follows The target system runs Windows Server 2008 or later The
189. 2 Numerical value 2 to 4 digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00105 Under stop processing execution 96s1 96s2 55 s5 Meaning SVmco stop has been requested 51 Numerical value 1 digit 52 Numerical value 2 to 4 digits s5 Numerical value 1 to 8 digits Corrective action No action is necessary Severity Info Action 463 SVmco User Guidel S 00111 lib call err 26s1 96s2 etc fujitsu SVmco global pmsvmco conf s1 s5 96s4 96s5 s5 96s5 96s5 Meaning A library call failed during the SVmco stop process 51 Numerical value 1 digit S2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits sS5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00112 system call err 96s1 96s2 96s5 51 54 Meaning 464 SVmco User Guide A system call error occurred during the SVmco stop process 51 Numerical value 1 digit 52 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00129 stop succeeded etc fujitsu SVmco global pmsvmco conf Meaning The SVmco stop pr
190. 2 applications An operating system installed on a virtual GR RHELSBXG4 GA machine is called a guest operating system Bh RHELG2 x64 Hh RHELG2 x86 GA Because every virtual machine is an isolated computing ED windows2008R2 115 environment you can use virtual machines as desktop or workstation environments as testing environments or to consolidate server applications Virtual machines run on hosts The same host can run many virtual machines Basic Sphere Client Power on the virtual machin Bj Edit virtual machine settings ____ JE Recent Tasks Name Target or Status contains Oba X Name Target Status T Details Tnitiated by Requested Start Ti Start Time Completed Time Reconfigure virtual machine Eh RHELSS x86 Completed vpxuser 2012 08 21 4 46 39 2012 08 21 4 46 39 2012 08 21 4 46 39 Reconfigure virtual machine Eh amp 5 86_ Completed root 2012 08 21 048 2012 08 214 46 24 2012 08 21 4 Update network configuration B 102476138 Completed root 2012 08 21 4 42 42 2012 08 21 4 42 42 2012 08 21 4 42 42 License Period 37 days remainine foot 7 135 User Guidel 23 Click Edit virtual machine settings after booting virtual machine 10 24 76 8 Sphere Glient File Edit View Inventory Administration Plug ins Help Home pag Inventory P Bl Inventory 6 8 peje a Power On virtual ma
191. 2012 08 21 4 09 53 2012 08 21 4 09 53 2012 08 214 09 54 2012 08 21 4 04 00 2012 08 214 04 00 2012 08 21 4 04 00 E License Period 37 days remaining root 7 117 SVmco User Guidel 16 Click Network Adapters tab vSwitch1 Properties 118 SVmco User Guide 17 Adopt PSA MMB connunication LAN vmnicO and click Edit button vSwitch1 Properties 119 SVmco User Guidel 18 Adopt 100 Mb Full Duplex and click OK This is the end of the setting before SVmcovm installation 120 SVmco User Guide 2 4 2 5 Setting of virtual network to collect information from ESXi This section describe necessary network setting to get following information PCIcard information The Log messages before SVmcovm starts If the above network is not required please add a virtual machine to the network for the management Network composition example 2 1 Run the VMware vSpere Client 2 Click Configuration tab from home inventory inventory 3 Click Hardware in Networking under the left and click Add Networking 1024 78 128 vSphere Client Eile Edt Inventory Administration Plug ins Help a a d nome 0 Inventory m Inventory g e 0 102476138 f 122 1st VMware Workbenc 123 of 2nd VMware RHSEx6AGA Test Bj RMSEvBGGA Test RH62x64GA T
192. 27 al 000 TCP al DNS Cient 53 UDP al 902 102 al DHCP 68 UDP al SWE Server 161 al Sphere Web Access 80070 al Fait Tolerance 8100 8200 TCP UCP al Outgoing Connections systog 514 1514 UDP TC al tttpCient 90 443 TE al 2010 al venter Update Manager 89 9000 9100 TCP al mar 427 UP 1C al wa al DNS Cient 53 UDP TCF al NC 102 al DHCP Cent 68 UDP al Software SCSI Ghent 3260 TCP al HR 31051 44046 TP a 6500 al MIP lent 123 al votion amo TCP al Fait Tolerance 89 8100 8200 TCP UDP a Host Image Profile Acceptance Level Refresh 223 SVmco User Guidel 5 Check SSH and click Option button By default remote clients are prevented from accessing services on this host and local dients are prevented from accessing services on remote hosts Unless configured otherwise daemons will start automatically Label Daemon ibtd Running vpxa Running ESXi Shell Stopped xorg Stopped Local Security Authentication Serv Stopped NTP Daemon Stopped Stopped Stopped Direct Console UI Running CIM Server Running Service Properties SSH esx base This VIB contains all of the base functionality of vSphere ESXi 224 SVmco User Guide 6 Click Start in Service command In this time pop up windows for 5 SSH TSM SSH Options Status Stopped Startup Policy C Start automaticall
193. 3 Replace the following For SAS array unit SAS array disk unit For external disk unit backplane expander module and data cable 968 SVmco User Guide If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18594 SV RAID 2 Device error State change on disk from copyback to failed Meaning The HDD state changed from copyback to failed 2 Device name Corrective action Replace the relevant physical drive Severity Error Action R M T S 18595 SV RAID 2 Device error State change on disk from copyback to offline 969 SVmco User Guidel Meaning The HDD state changed from copyback to offline 2 Device name Corrective action Check this with the ServerView RAID Manager GUI and if the hard disk is faulty replace it Severity Warning Action R M T S 18596 SV RAID 2 Device error State change on disk from JBOD to failed Meaning The HDD state changed from JBOD to failed 2 Device name Corrective action Replace the relevant physical drive Severity Error Action 970 SVmco User Guide R M T S 18597 SV RAID 2 Device error State change on disk from JBOD to offline Meaning The HDD state changed from JBOD to offline 2 Device name Corrective action Check this with the ServerView RAID Manager GUI and if the hard disk
194. 37 SV RAID 2 Device error Logical drive partially degraded Meaning The logical drive entered the degraded state 962 Device name Corrective action Replace the relevant physical drive Severity Error Action R M T S 28538 SV RAID 2 Device error Disks missing Meaning The HDD does not exist 2 Device name Corrective action Check the RAID configuration Severity Warning 1137 SVmco User Guidel Action R M T S 28539 SV RAID 2 Device error State change on logical drive from operational to degraded Meaning The logical drive state changed from online to degraded 2 Device name Corrective action 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28540 SV RAID 2 Device error State change on logical drive from operational to partially degraded Meaning 1138 SVmco User Guide The logical drive state changed from online to degraded 962 Device name Corrective action 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28541 SV RAID 2 Device error State change on logical drive from operational to failed Me
195. 39 message from SVagent to the system event log Confirm the location of the inserted hard disk by displaying the status with the disk management command opt fujitsu SVmco bin diskctrl iocO 353 SVmco User Guidel 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 2 dev sdc Fault LED Off 3 dev sdd Fault LED Off 6 After the disk management command is completed mount the disk partitions If the disk has the Mirror configuration in PRIMECLUSTER GDS incorporate itin PRIMECLUSTER GDS 7 To restore each raw device take action as follows If the hard disk had contained raw device Configure the raw device according to the manual of the application used for raw access to the replacement hard disk That application was stopped before the replacement After completing the configuration restart the application 4 2 4 Replacement procedure for hard disk failures causing non responsiveness If HDD recovery using an HDD driver is not possible because a hard disk failure caused the relevant HDD to hang replace the hard disk by using the following procedure 354 SVmco User Guide T If the system is non responsive because of a hard disk failure the following message detected by SVagent appears and the Fault LED of the hard disk goes on For RHEL5 Serverview E 14134 IOB n HDD n scsi h c i l Device error offlined vendor xxxxxxxx model xxxxxxxx serial NO XXXXXXXXXX V SCSI number h host n
196. 4 Configuring the Windows Firewall 2 2 5 Setting the management LAN IP address 43 SVmco User Guidel Automatic setting 1 Setting item Manual setting 2 Setting trap Manual 2 2 6 Setting trap destinations setting destinations Setting Watchdog 2 2 7 Setting the Manual Watchdog Timer for setting monitoring after a STOP error fatal system error for monitoring after a STOP error fatal system error Installing a SVmco update 2 2 8 Installing a SVmco Not applicable update Uninstalling SVmco 3 2 2 9 Uninstalling Not applicable 1 Automatic setting Values are automatically set during SVmco installation You may need to change an automatically set value See the section listed in the table 2 Manual setting Values are not automatically set during SVmco installation Make settings as described in the section referred to in the table 3 To operate the PRIMEQUEST 1000x2 series server you need to first install SVmco If you uninstall SVmco the following restrictions apply Even under an REMCS agreement no software errors are reported e Hot maintenance of hard disks is disabled The partition must be stopped for maintenance 44 SVmco User Guide Remarks SVIM installs SVmco as it installs the operating system For details on SVIM see the ServerView Installation Manager The installer installs some components for REMCS function the operating system side
197. 4155 scsi h c i l Software error FC remote port time out removing target Meaning An FC connection timed out The target will be removed h host number c channel number 96i id l lun number Corrective action 863 SVmco User Guidel Check the FC network connections Severity Warning Action T S 14156 scsi h c i l Software error FC remote port time out removing target and saving binding Meaning An FC connection timed out The target will be removed The binding will be saved h host number c channel number i id l lun number Corrective action Check the FC network connections Severity Warning Action T S 14157 scsi h c i l Software error it s already part of another port 864 SVmco User Guide Meaning The target port is already in use h host number c channel number 96i id l lun number Corrective action Confirm the port Severity Warning Action T S 14158 scsi h c i l Software error saving binding Meaning An FC connection timed out The binding will be saved h host number c channel number 96i id l lun number Corrective action Check the FC network connections Severity Warning Action T S 865 SVmco User Guidel 14159 scsi h c i l Software error target resuming Meaning scsi timed out The target will be resumed h host number c channel number i i
198. 5 1500 Intel Corporation 82576 Gigabit Network Connection vmnic3 0000 06 00 00 igb Down OMbps Half 00 17 42 9b dc b6 1500 Intel Corporation 82576 Gigabit Network Connection vmnic4 0000 06 00 01 igb Down OMbps 00 17 42 9b dc b7 1500 Intel Corporation 82576 Gigabit Network Connection vmnic5 0000 0e 00 00 e1000e Down OMbps 00 15 17 7d d4 e2 1500 Intel Corporation 82571EB Gigabit Ethernet Controller vmnic6 0000 0 00 01 e1000e Down OMbps Half 00 15 17 7d d4 e3 1500 Intel Corporation 82571EB Gigabit Ethernet Controller 181 User Guidel 2 SVmco copy the file onto the following directories on a virtual machine by which you installed SVmcovm letc fujitsu SVmco usr NL o9 Uv dm v Finally you have to restore the setting for accessing to ESXi by way of SSH The procedure is below Run the VMware vSphere Clinet Click Configuration tab from home inventory inventory Click security profile in Software under the left Click property of the firewall in the Security profile Check SSH server and click Options button Click Stop in Service Commands SSH TSM SSH Options E Status Running r Startup Policy C Start automatically if any ports are open and stop when all ports are closed C Start and stop with host Startand stop manually r Service Commands Start Restart 182 SVmco Use
199. 52 54 Meaning A file required for SVmco startup could not be opened 51 Numerical value 1 digit 52 Numerical value 2 to 4 digits 449 SVmco User Guidel s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00067 Start failed etc fujitsu SVmco global pmsvmco conf Multiplex starting 54 Meaning Multiple startups of SVmco occurred 54 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 450 SVmco User Guide 00068 Start failed etc fujitsu SVmco global pmsvmco conf s1 s4 child process was stopped Meaning A SVmco child process was stopped 51 Numerical value 1 digit s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00069 startup succeeded etc fujitsu SVmco global pmsvmco conf Meaning SVmco successfully started Corrective action No action is necessary Severity 451 SVmco User Guidel Info Action S 00070 stop by Ctrl C etc fujitsu SVmco global pmsvmco conf Meaning A SVmco process was stopped by Ctrl C Corrective action No action is necessary Severity Info Action S 00071 cannot open file etc fujitsu SVmco global pmsvmco conf Meani
200. 54 1085 User Guidel SVmco ixgbn 2 Adapter error MAC address is invalid vendor id 8086 device id d revision r Meaning The network adapter has an invalid MAC address 2 Device name Corrective action Replace the adapter Severity Error Action R M T S 21855 ixgbn 2 Software error failed to initialize properly Meaning The driver could not be properly initialized It may not be possible to change the adapter settings 2 Device name Corrective action Update the driver and restart the computer Severity Warning 1086 SVmco User Guide Action T S 21856 ixgbn 2 Software error Could not allocate shared memory Meaning Shared memory required for operation cannot be allocated 2 Device name Corrective action Decrease the number of transmit descriptors and receive descriptors in the adapter properties Perform a restart Severity Warning Action T S 21857 ixgbn 2 Software error Could not allocate memory Meaning Memory required for operation cannot be allocated 2 Device name 1087 SVmco User Guidel Corrective action Decrease the number of transmit descriptors and receive descriptors in the adapter properties Perform a restart Severity Error Action TIS 21858 ixgbn 2 Software error Could not allocate resource pool Meaning The resource pool required for operation cannot be allocated 962 Device name Correc
201. 6 1 2 2 Confirming the functions required for SVmco operation Confirming iptables setting If you need automatic iptables setting for SVmco start iptables service if you stop iptables service you can not set automatically iptables setting for SVmco 414 SVmco User Guide 6 1 3 Installing SVmco 6 1 3 1 Packages required for Svmco The following table lists the packages required for SVmco operation Please confirm necessary package has been installed in the partition before installing SVmco Remarks To install to 64 bit RHEL5 or 6 you need to install 32 bit openssl package Also you only need to instsall 32 bit glibc package when you install svmcovm to 64 bit RHEL6 If you don t install these packages SVmco may not operate normaly Packages RHEL5 X86 X64 gdb x x x x x i386 gdb x x x x x x86 64 net snmp libs x x x x x x i386 net snmp libs x x x x x x i386 net snmp x X X X X x 1386 86 64 net snmp utils x x x x x x i386 net snmp utils x x x X X x X86 64 openssl x x x x x i686 Packages RHEL6 X86 X64 gdb x x x x i686 gdb x x x x x86_64 net snmp libs x x x x i686 glibc x x x x x 1686 net snmp x x x x i686 openssl x x X X X X x i686 net snmp utils x x x x i686 net snmp libs x x x x i686 86 64 net snmp utils x x x x x86_64
202. 8 6 3 2 6 Reboot partition uos ot e Pedo aede OE edet ts 439 6 3 3 Settings after SVmco installation sse 441 6 3 3 1 Configuring parameter of management LAN 441 6 3 3 2 Configuring SNMP to use duplicate 441 6 3 4 Installing a SVmco update seen 441 6 3 5 Uninstalling a SVIMCO eevee detente 441 7 Manual SVmcovm Installation ecce 442 8 CILDDIrP C H 8 1 SVmco SVmcovm Messages sssssssseeeneeeeenneneneenn een 8 2 SVagent Messages ade exte t e ud dece 8 2 1 S M A R T messages inepte ie rere ee e Ee Ee Y Pe dee cee 8 2 2 RAS Support Service messages 8 2 3 SVAgents external storage hard disk cabinet unit related messages 529 8 2 4 LAN related messages Linux 535 8 2 5 Fibre Channel messages 616 8 2 6 FCoE messages Linux eeeseeseeeeeeeeeenneennee nennen 645 8 2 7 SCSI messages Linux eeseseseeeseeeseeneeeeeeenneen nnn 672 8 2 8 SCSI common layer messages 773 8 2 9 ETERNUS multipath driver messages Linux 881 8 2 10 GDS messages Linux ea a A oei 882 SVmco User Guide 8
203. 80 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S SVmco User Guidel 12038 Ipfc xxxx xx xx x Adapter or Software error Enable interrupt handler failed vendor id 10DF device id d revisionz er Meaning An attempt to register the HBA interrupt service routine with the operating system on the host failed d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Hardware or a driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action TIS 12039 Ipfc xxxx xx xx x Adapter error Adapter failed to init mbxCmd READ CONFIG vendor id 10DF device id d revision r Meaning Initialization of the adapter failed d device id e g F980 SVmco User Guide 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12040 Ipfc xxxx xx xx x Adapter error Adapter failed to mbxCmd INIT LINK vendor id 10DF device id d revision r Meaning Initialization of the adapter failed d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has
204. A CIM Server 5988 TCP Running Software iSCSI Client 3260 TCP N A NFS Client D 65535 TCP N A DHCPv 546 547 TCP UDP vSphere Client 902 443 NjA vCenter Update Manager 80 9000 9100 netDump 6500 UDP NjA SNMP Server UDP NjA Service Properties General Service SSH Server Package Information esx base This VIB contains all of the base functionality of vSphere ESXi Firewall Settings Allowed IP Addresses Firewall Options SVmco 188 SVmco User Guide 3 Confirm syslog is existed in tranmit connection of firewall Meus WO Redirector Active Directory Service Network Loon Server Active Directory Service Memory Storage wa Networking ESM Shel Local Securty Authentication Server Active Drectory Service Network Adapters m Dret Console Ul Power Management CM Server Firewall Refresh a Incoming Connections Licensed Features SNMP Server 16 U0P a Configuration d c vSphere lent 900 443 TCP al Services vSphere Web Access eoc al Virtual Machine Startup Shutdown 427 a Vrtual Machine Swaptie Location DNS Gert ss UDP al Seurky Profle Tolerance 100 8200 a Host Cache Coriguratn TET sug System Resource Alcaten oar Agent VM Settings Motion 000 TCP al Advanced Settings c a Gm gt 514 1514 0 0 al 31081 4046 a NIP 123009
205. API and driver version numbers Severity Warning 720 SVmco User Guide Action T S 13096 mptscsih Software error Can t register misc device Meaning Misc device registration failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13099 mptscsih iocx Software error NULL ScsiCmd pir Meaning The pointer value of the ScsiCmd parameter is invalid Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer 721 SVmco User Guidel Severity Warning Action TIS 13106 mptscsih iocx Adapter error IOC issue of TaskMgmt failed vendor id 1000 device id d revision r Meaning Issuing a SCSI Task Management request failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13107 722 SVmco User Guide mptscsih iocx Adapter error Error issuing abort task vendor id 1000 device id d revision r Meaning The result of Abort Task is displayed d Example 0030 9er Numerical value 1 to 3 digits Corrective action This is a Abort Task completion message so no action is necessary If the error keeps recurring
206. Action S 00134 file format err etc fujitsu SVmco global pmsvmco conf line s4 bad section Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The section format in file name line line number is incorrect s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity 468 SVmco User Guide Error Action S 00135 file read err etc fujitsu SVmco global pmsvmco conf not enough memory Meaning The amount of allocatable memory is less than the memory size required for the SVmco stop process Corrective action Contact your sales representative or a field engineer Severity Error Action US 00136 file format err etc fujitsu SVmco global pmsvmco conf line s4 section name overlaps Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start 469 SVmco User Guidel The same section name was detected in file name line line number s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00137 file format err etc fujitsu SVmco global pmsvmco conf line s4 bad member Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The member format in file name line line number
207. Adapters Advanced Settings Power Management Software Licensed Features Time Configuration DNS and Routing Authentication Services Virtual Machine Startup Shutdown Virtual Machine Swapfile Location Security Profile Host Cache Configuration System Resource Allocation Agent VM Settings Advanced Settings Recent Tasks Name Reconfigure virtual machine Reconfigure virtual machine Update network configuration a Target Status 10 24 76 138 RHELSS x86 Completed Gh RHELS S x86 Completed Completed Resource Allocation View Networking Standard Switch vSwitcho Visual Machine Bort Group D VM Network i virtual machine s RHELS S x86 145 Por 91 VMkernel2 vmk1 10 24 76 138 Standard Switch vSwiteht Viral Machine Por Group 2 PSA MMB LAN E 1 virtual machine s RHELS 5 x86 145 Standard Switch vSwitch2 19 VMkernel vko 19 Vimal Mach 99 esxi guest E 1 virtual machine s RHELS S x86 145 Details Performance vSphere Standard Switch Initiated by vpxuser root root Local Users amp Groups Events Permissions Refresh Add Networking Properties Remove Properties Physical Adapters 1 100 Full 2 Remove Properties Physical Adapters 4 vmnic 100 Full 1 Remove Properties Physical Adapters No adapters 2 amp Name Target or Status contains
208. Agent Settings Advanced settings Security Profile Services Local Users amp Groupe TO Redrector Active Directory Service Network Logn Server Active Directory Service a ESX Shel Local Securty Authentication Server Active Directory Service NTP Daemon SoH Direct Console Ut CIM Server Firewall Incoming Connections vSphere Cent cmap Motion DNS Clerk c DHCP Cert SHOP Server vSphere Web Access Fank Tolerance Oufgring Connections Hiper SSH Gient vCenter Update Manager Fault Tolerance amnes 1 427 UDP TCP TP 53 eo 65 ub 161 8100 8200 TC UDF 80 443 1 22 80 9000 9100 427 WOP TCP or 53 1 6 3260 1 3031 44046 TCP 6500 UDP 123 UP 9000 30 8100 8200 TCP LDP ERERRERERRRRER Everts Permissions Refresh Properties 187 User Guidel 2 Select syslog from label and click OK Firewall Propert Remote Access By default remote clients are prevented from accessing services on this host and local clients are prevented From accessing services on remote hosts Select check box to provide access to a service or client Daemons will start automatically when their ports are opened and stop when all of their ports are closed or as configured Incoming Ports Outgoing Ports Protocols Daemon 514 1514 UDP TCP DVSSync 85301 8302 8302 8301 UDP N
209. Allowed IP Addresses All Firewall Jes ne 172 SVmco User Guide 6 Click Properties of the Services in the Security Profile vmware5esxi VMware ESXi 5 0 0 742168 Getting Started Summary Virtual Machines Resource Allocation Configuration Local Users amp Groups Events Permissions Software Incoming Connections Hardware Security Profile Health States Services Refresh Properties YO Redirector Active Directory Service Network Login Server Active Directory Service Memory Ibtd Storage vpxa Networking ESXi Shell Storage Adapters Local Security Authentication Server Active Directory Service Network Adapters Meum NNNM MA Direct Console UI Power Management CIM Server Firewall Refresh Licensed Features Fault Tolerance 8100 8200 TCP UDP All Time Configuration mem ae His A CIM Server 5988 TCP Al NFC 902 TCP All Authentication Services CIM SLP 427 UDP TCP All Virtual Machine Startup Shutdown DHCP Client 68 UDP All SNMP Server 161 UDP All vSphere Client 902 443 TCP All CIM Secure Server 5989 TCP All DNS Client 53 UDP All Sjettn tren Moran vSphere Web Access 80 TCP All Agent VM Settings Outgoing Connections Advanced Settings HER 31031 4046 TCP All WOL 9 UDP All httpClient 80 443 TCP All suslan 514 1514 TCPY all 173 SVmco User Guidel 7 Check SSH and click Options button By default remote ci
210. An error was detected in the disk capacity of the logical drive 2 Device name Corrective action 1 Check the array configuration 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18702 SV RAID 2 Device error Illegal type of disk in logical drive detected Meaning An illegal type was detected in the disk of the logical drive 1045 SVmco User Guidel 2 Device name Corrective action 1 Check the array configuration 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18703 SV RAID 2 Adapter error Internal PCI hardware error vendor id v device id d revision r Meaning An error was detected in the internal PCI hardware 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the relevant RAID controller Severity 1046 SVmco User Guide Warning Action R M T S 18704 SV RAID 2 Device error Bad block table was updated by disk Meaning A defective block was updated 2 Device name Corrective action If there are any files that cannot be read during operation restore the relevant ones from a backup Severity Warning Action R M T S
211. BU 4 If the error recurs even after replacing the BBU collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28507 SV RAID 2 Adapter error BBU fast charging failed vendor id 1000 1734 device id d revision r Meaning Fast charging of the battery failed 1114 SVmco User Guide 962 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 Confirm that the latest RAID controller and firmware are installed 2 If the error recurs replace the BBU 3 If the error recurs even after replacing the BBU collect investigation materials 9 fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28508 SV RAID 2 Adapter error BBU charge count exceeded vendor id 1000 1734 device id d revision r Meaning The battery charge count exceeded the upper limit 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits 1115 SVmco User Guidel Corrective action 1 Perform a manual recalibration Example via ServerView RAID Manager Try not to allow charging interruption by restart or shutdown 2 If the error recurs replace the BBU 3 If the error recurs even after replacing the BBU collect investigation materials
212. C 5 2 2 Addition procedure 1 Add a PCI card by using the add function of the fjpciswap command Insert the PCI card into a PCI card slot Then specify the PCI card slot and execute the add command a C gt fjpciswap a IOB 1 PCIC 5 Adding the 370 SVmco User Guide 2 The card is recognized by the operating system The command is completed C gt fjpciswap a 1 5 Adding the card The card has added Confirm the added card by using the display function of the fjpciswap command C gt fjpciswap Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 5 FUNCZO Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 371 SVmco User Guidel 5 2 3 About removal Note Windows does not support PCI card removal while OS running 5 3 NIC Hot Plugging For NIC hot plugging replacement you need to especially consider other matters in addition to the procedure described in 5 2 PCI Card Hot Plugging Common Procedure This section describes NIC hot plugging combined with teaming For details on the fjpciswap command see 3 6 Card Operation Command fjpciswap 5 3 1 Hot plugging a NIC incorporated into teaming This section describes the hot plugging procedure for a NIC incorporated into teaming Note 372 SVmco User Guide e Be sure to perform hot
213. Copyback failed 2 Device name Corrective action If the hard disk is faulty replace the HDD SSD Severity Warning Action R M T S 18695 SV RAID 2 Device error Disk bad block table overflow error 1040 SVmco User Guide Meaning An error was detected in a defective block 962 Device name Corrective action Restore the data that was last compatible Severity Warning Action R M T S 18696 SV RAID 2 Adapter error Error with the remote BBU cable detected vendor id v device id d revision r Meaning An error was detected in the BBU cable 2 Device name v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the BBU cable 1041 SVmco User Guidel Severity Warning Action R M T S 18697 SV RAID 2 Device error Multiple failure on disk detected during POST Meaning A multiple failure on the disk was detected during POST 2 Device name Corrective action 1 Replace the relevant physical drive 2 f the error recurs replace the following For SAS array unit SAS array disk unit For external disk unit backplane expander module and data cable 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 1042 SVmco User Guide 18698 SV RAID 2 Device error Disk failed due to
214. Device error Hot spare S M A R T polling failed on disk Meaning S M A R T polling to a spare disk failed 2 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28524 SV RAID 2 Device error Predictive failure Meaning An HDD failure is predicted 2 Device name 1127 SVmco User Guidel Corrective action A potential failure prediction was reported from the physical drive There is a possibility of imminent failure of the relevant physical drive Perform preventive replacement of the HDD Severity Error Action R M T S 28525 SV RAID 2 Adapter error BBU needs to be replaced SOH bad vendor id 1000 1734 device id d revision r Meaning The BBU must be replaced 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action There is no problem if an error message is displayed immediately after the BBU is replaced This error occurs when the BBU is not sufficiently charged If this message is displayed while the BBU is running replace the BBU Severity 1128 SVmco User Guide Error Action R M T S 28526 SV RAID 2 Adapter error BBU removed vendor id 1000 device id d revision r Meaning The BBU was removed 2 Device name d Example 0079 9er Numerical val
215. Device error read and writeback error on slice vendor v model m serial no ser Meaning A read request and a write back request sent to a slice terminated abnormally 96v Example FUJITSU m Example MAP3367NC 883 SVmco User Guidel ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16003 GDS dev sdx Device error open error on slice vendor v model m serial no ser Meaning The open process for a slice returned abnormally Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error 884 SVmco User Guide Action R M T S 16004 GDS dev sdx Device error open error on disk vendor v model m serial no ser Meaning The open process for a disk returned abnormally 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16005 GDS dev sdx Device error NVURM read error on disk vendor v model m serial no ser 885 SVmco User Guidel Meaning An NVURM read r
216. EST environment it is necessary to specify OFF for the STP function of the switch that connects to the management LAN used for communication with the MMB 2 1 3 Confirming SELinux function settings Disable SELinux functions in the PRIMEQUEST 1000x2 series system Usually they are automatically disabled during SVmco installation 16 SVmco User Guide If the partition with SVmco installed is running Red Hat Enterprise Linux check whether the SELinux functions are enabled If so disable the SELinux functions Confirm that the following command displays disabled If the command displays anything other than disabled disable the functions by editing the config file etc selinux config Confirming settings cd etc selinux SELINUX disabled lt Confirm this Changing settings vi etc selinux config SELINUX disabled lt Edit this 2 1 4 Checking the firewall function opening ports Open any partition port that is required for operating SVmco but is not open because of firewall settings Configure the management LAN interfaces and PSA to MMB communication LAN interfaces 17 SVmco User Guidel Settings related to the PSA to MMB communication LAN interface are required Usually the interfaces are automatically set during SVmco installation 1 The settings related to the management LAN interface are required only for PRIMECLUSTER linkage Open the ports by executing the supplied shell scrip
217. Guidel First of all specify the kind of the card from event ID eventID the kind of the card 11000 11999 LAN card 12000 12999 FC card 13000 13999 tape device managed by SAS 18500 18899 28500 28899 RAID card It explains each card about a specific procedure of the adaptor SVmco 1264 SVmco User Guide 9 1 Specific procedure of LAN card ll Procedure 1 NIC on the Home SB is an error part when the BUS number is 0 0 19 0 Confirm Home SB on the Partition Partition Configuration screen of MMB WebUIl Medel PRIMPOUPRST 18008 Acme DIME Past MCD3ACHI Fujitsu Serial Number 14506931440 200 EPE Partition Configuration ej Select a parttce ther cick he Add Eamory Ure Set Parson or bustons 50 configure the partition SEAMOBISTE ctn tun above Patton mine Adira Hemos Unt Here Cancel 1265 SVmco User Guidel 2 When the BUS number is not 0 0 19 0 Refer to following MMB WebUI Confirm whether the card of corresponding Seg Bus Dev exists in the PCI Express Slots list gt System gt lIOB gt IOB 0 gt System gt lOB gt IOB 1 gt System gt PCl_Box gt PCl_Box 0 gt System gt PCl_Box gt PCl_Box 1 PRIMEQUEST 1800E2 Active MMB 0 MCE3AC111 14 0n Bink 0 Standby Not present 3 LSI MegaRAID SAS 9280 Se Standby Standby Not present Standby Not present St
218. Guidel igb xxxx xx xx x Software error Unable to allocate memory for the receive descriptor ring Meaning Memory acquisition for the receive descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11729 igb xxxx xx xx x Software error Invalid MTU setting Meaning The specified MTU size is invalid Corrective action Recheck the MTU setting Set a value in the correct range Severity Warning Action 580 SVmco User Guide T S 11730 igb xxxx xx xx x Adapter or Software error pci_cleanup_aer_uncorrect_error_status failed Meaning Clearing error status of PCI failed Corrective action Reset the adaptor Collect the data for investigation dump or fjsnap when the message is output even if it resets Contact your sales representative or a field engineer Severity Warning Action T S 11731 igb xxxx xx xx x Adapter error PF device is up vendor id 8086 device id d revision r Meaning The PF device is not active Corrective action An adapter failure may have occurred Replace the adapter Severity SVmco User Guidel Warning Action R M T S 11732 ig
219. IMEQUEST Onine 2011 02 08 13 40 14 v Refresh ff Archive iow Cabinet Detais E D dent Number Enclosure Status O PRMEQUEST 18001 1480932004 co PRIMEQUEST Driver Monitor Monitored Components Intel R 8256 LF Z Gigabit Network Connection SBFI NIURZ2S Jal GSPB SAS1064E GSPB 0 SAS 1 storage GSPB SAS1064E GSPB 1 SAS H1 storage 3442E 15A5 SASU 1 Controller 255 3442E 15A5 3 9 H E 80 System Status System Boards e Hm Crops SegIBusiDevFunc 0 2101 anora Vendor Oxt0df EMULEX CORPORATION Power Supply Device 00015 Emulex LPe1250 8Gb PCIe Fibre Channel Adapter BIOS Selftes Driver Name elxstor Busses and Adapters E Events ts nm i Trusted Platform Module Sever Date Ti Performance i me System information Original Log Entry ip n Agent Information Message The driver detected a controller error on DeviceRaidPort4 Operating System Source Processes Fle Systems Causes WA Resolution WA IT DD Eana 7 Driver Monitor window 387 SVmco User Guidel 4 3 Ig WN POTUDTINODO Diagnoses TunsewrDda PO Remarks Some multifunction cards differ only in the part after FUNC in the Unit name Also some differ only in the Func number at Seg Bus Dev Func Perfo
220. LAN Execution example iptables F MMLAN 327 SVmco User Guidel 4 Delete the configuration chain MMLAN Execution example iptables X MMLAN 3 1 7 PSA MMB Communication LAN Setting Command setpsalan The setpsalan command sets the PSA MMB communication LAN You need to execute this command after installing SVmco Before executing this command restart the operating system Executing this command sets the PSA MMB communication LAN as follows address 172 30 0 lt partition ID 22 24 Example When the partition ID is 2 172 30 0 4 24 Communication settings Auto Negotiation off Speed 100 Mbps 328 SVmco User Guide Duplex full Remarks e This command is available only in Windows The user must have Administrator privileges to execute this command If an operating system function access control function is used to execute the command with privileges other than Administrator privileges the end status is undefined 1 Syntax setpsalan 2 Options None 3 Usage example gt setpsalan 4 End status 0 Normal end gt 0 Abnormal end 5 Notes 329 SVmco User Guidel Before executing this command restart the operating system after installing SVmco 330 SVmco User Guide 3 2 CLI of SVmcovm The following table lists the CLI commands for SVmcovm Command Privileges name command SVmcovm root Linux or For
221. Linux This section describes how to install SVmcovm for Linux Note License Period 37 days remaining foot 7 SVmcovm can be installed only on virtual machine on the VMware ESXi 5 server 149 SVmco User Guidel 2 4 3 1 Packages required for SVmcovm The following table lists the packages required for SVmcovm operation Please confirm necessary package has been installed in the partition before installing SVmcovm Remarks To install to 64 bit RHEL5 or 6 you need to install 32 bit openssl package Also you only need to instsall 32 bit glibc package when you install to 64 bit RHEL6 If you don t install these packages SVmcovm may not operate normaly 2 4 3 1 1 Packages RHEL5 X86 X64 gdb x x x x i386 gdb x x x x x86 64 tcl x x x x i386 tcl x x x x x86 64 openssl x x x x x 1686 expect x x x x x i386 86 64 openssh clients x x x x i386 openssh clients x x x x X86 64 150 SVmco User Guide 2 4 3 1 2 Packages RHEL6 X86 X64 gdb x x x x 1686 gdb x x x x xX86 64 glibc x x x x 686 tcl x x x x 1686 tcl x x x x x86 64 openssl x x x x x i686 openssh clients x x x x i686 openssh clients x x x x x86_64 expect x x X x x 1686 86 64 151 SVmco User Guidel 2 4 8 2 Installing a SVmcovm This section describes how to install SVmcovm 1
222. Meaning The enclosure does not support the mixture of SAS and SATA 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1131 SVmco User Guidel Check the configuration of the enclosure physical drive Severity Warning Action R M T S 28530 SV RAID 2 Device error Bad block table on disk is 80 full Meaning More than 80 of the bad block table is being used 2 Device name Corrective action Many defective blocks cannot be recovered If a file cannot be read restore the file from a backup Severity Info Action R M T S 28531 SV RAID 2 Device error Bad block table on disk is full unable to log Block 1132 SVmco User Guide Meaning The bad block table is full 962 Device name Corrective action Replace the relevant physical drive Severity Error Action R M T S 28532 SV RAID 2 Adapter error BBU charger problems detected SOH bad vendor id 1000 1734 device id d revision r Meaning A BBU charger problem was detected 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the BBU Severity 1133 SVmco User Guidel Warning Action R M T S 28533 SV RAID 2 Adapter error Single bit ECC error warning threshold exceeded vendor id 1000 device id d revision r Meaning A single bit error
223. NSTALL sh SVIM 5 After the installation of SVmco make the required settings For details on the setting method see SVmco Setting Procedure for VMware and 2 2 Configuring SVmco Linux Red Hat Enterprise Linux 5 2 3 2 Settings after SVmco Installation The settings after SVmco installation for VMware partly differ from those for RHEL This section describes only the different parts For details on the parts of the setting procedure that are the same as those for RHEL see the following Settings after SVmco Installation VMware Settings after SVmco For VMware installation Configuring the PSA to MMB communication 2 3 3 Configuring the network LAN oning management 2 3 3 Configuring the network LAN settings Confirming SELinux function settings No settings required Confirming the firewall function Setting the destinations Same as for RHELS 2 3 4 Configuring the firewall 77 SVmco User Guidel Settings after SVmco For VMware installation f ot traps 2 1 6 Setting the destinations of traps from a partition Setting the management Same as for RHEL5 LAN IP address 2 1 5 Setting the management LAN IP address Same as for RHEL5 Configuring SNMP to use duplicate disks 2 1 7 Configuring SNMP to use duplicate disks Configuring the default gateway 2 3 6 Configuring the default gateway 2 3 3 Configuring the network This section describes the
224. Network error Secondary polling failed vendor id vi device id d revisionz er Meaning Transmission path monitoring on the secondary side failed ifname Interface name pollip 2 IP address of the monitoring target For e100 e1000 8086 For bcm5700 14 4 d Example for e100 e1000 1209 Example for bcm5700 16A8 9er Numerical value 1 to 3 digits Corrective action Confirm that the communication path to the monitoring target has no problems Severity Error Action R M T S 17006 GLS ifname Network error PrimaryHUB to SecondaryHUB polling failed vendor id vi device id d revision r 895 SVmco User Guidel Meaning HUB to HUB monitoring on the primary side failed ifname Interface name pollip IP address of the monitoring target For e100 e1000 8086 For bcm5700 14E4 d Example for e100 e1000 1209 Example for bcm5700 16A8 9er Numerical value 1 to 3 digits Corrective action Confirm that the communication path to the monitoring target has no problems Severity Error Action R M T S 17007 GLS ifname Network error SecondaryHUB to PrimaryHUB polling failed vendor id vi device id d revision r Meaning HUB to HUB monitoring on the secondary side failed 896 SVmco User Guide ifname Interface name pollip IP address of the monitoring target For e100 e1000 8086 For bcm5700 14E4 d Example for e100 e1000 1209 Example for bcm5700 16A8 9er
225. O0 Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 1 7 FUNC 0 Team Team 0 Intel R 376 SVmco User Guide PRO 1000 PT V Dual Port Server Adapter 23 IOB 1 PCIC 7 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 24 Ci The at the end of a line indicates that there is no line feed 6 Replace the NIC by executing the fjpciwap command CA gt fjpciswap r lIOB 1 PCIC 5 Selected card name is Intel R PRO 1000 PT Dual Port Server Adapter 15 Intel R PRO 1000 PT Dual Port Server Adapter 16 Please delete all settings about this card Do you want to remove this card y n y Removing the card The card has removed Please replace the card and input y key 377 SVmco User Guidel y Adding the The card has added C gt When Please replace the card appears replace the NIC and insert the cable After replacing the NIC press the y key 7 Confirm that the NIC was normally replaced by using the display function of the fjpciswap command C gt fjpciswap Replaceable PCI cards are displayed UnitName Func DeviceName 1 4 FUNC 0 Emulex LightPulse LPe1250 F8 PCI Slot 4 Storport Miniport Driver IOB 1 PCIC 5 FUNC O0 Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16
226. P In Properties xi Users and Computers Protocols and Ports Scope Advanced General Programs and Services This is predefined rule and some of its properties cannot be modified General Name SNMP Service UDP In Description Inbound rule for the Simple Network Management Protocol SNMP Service to allow SNMP traffic UDP sd NE Enabled Action Allow the connections Allow only secure connections Require encyption Gvenide block rules Block the connections Learn more about these settings General tab in SNMP Service UDP In Properties 59 SVmco User Guidel 5 Click the Scope tab Select Any IP address for Local IP Address Select These IP Addresses in Remote IP Address Then click the Add button SNMP Service UDP In Properties EM Remove Local subnet Scope tab in SNMP Service UDP In Properties 60 SVmco User Guide 6 The IP Address dialog box appears Click Predefined set of computers Select Local subnet from the list Then click the OK button Specify the IP addresses to match This IP address or subnet Examples 192 168 0 12 192 168 1 0 24 2002 Sd3b 1a31 4 208 74fF e33 6c43 2002 8d3b 1a31 4 208 74fFfe33 0 112 C This IP address range From OO tl C Predefined set of computers Defaut gateway Y Learn more about specifying IP addresses Ca
227. P address 192 168 0 1 Source IPs for PRIMECLUSTER Service 192 168 0 0 24 192 168 1 5 Press Y to confirm above settings N to cancel all settings gt Y Created the MMLAN chain on your firewall iptables For more detail on how to set firewall refer to the Installation Manual VHHHHHHHHHHHBHHHHHHHHHHHHHHHHHHHHHHHHHHBHHBHHHHHHHHHHHHHHHHHHHHBE The setting was completed 3 Execute iptables L n Then confirm that the MMLAN chain exists Execution example iptables L n Chain INPUT policy DROP target prot opt source destination MMLAN all 0 0 0 0 0 0 0 0 0 0 Chain FORWARD policy DROP target prot opt source destination Chain OUTPUT policy DROP 21 User Guidel target prot opt source destination MMLAN all 0 0 0 0 0 0 0 0 0 0 Chain MMLAN 2 references target prot opt source destination ACCEPT udp 192 168 0 0 24 192 168 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spts 7000 7100 ACCEPT udp 192 168 0 0 24 192 168 0 1 udp dpt 162 ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spt 162 ACCEPT udp 192 168 1 5 192 168 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 1 5 udp spts 7000 7100 ACCEPT udp 192 168 1 5 192 168 0 1 udp dpt 162 ACCEPT udp 192 168 0 1 192 168 1 5 udp spt 162 Note
228. POST 2 Device name Corrective action 1 Replace the relevant physical drive 2 f the error recurs replace the following For SAS array unit SAS array disk unit For external disk unit backplane expander module and data cable 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 1250 SVmco User Guide 28698 SV RAID 2 Device error Disk failed due to SAS SATA interface error rate too high Meaning A failure was detected on the disk because of frequent error occurrences 962 Device name Corrective action 1 Replace the relevant physical drive 2 If the error recurs replace the following For SAS array unit SAS array disk unit For external disk unit backplane expander module and data cable 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28699 SV RAID 2 Device error Logical drive degraded due to bad block table overflow 1251 SVmco User Guidel Meaning The logical drive entered the degraded state because of a defective block error 2 Device name Corrective action Restore the data that was last compatible Severity Warning Action R M T S 28700 SV RAID 2 Device error Disk failed due to write error
229. PRIMEQUEST 1000 Series ServerView Mission Critical Option Version 1 8 User Manual June 2013 Edition Copyright Fujitsu Limited 2011 2013 All hardware and software names used are trademarks of their respective manufacturers All rights including rights of translation reproduction by printing copying or similar methods in part or in whole are reserved Offenders will be liable for damages All rights including rights created by patent grant or registration of a utility model or design are reserved Delivery subject to availability Right of technical modification reserved SVmco User Guide Preface Abbreviations This manual uses the following product name abbreviations Formal product name Abbreviation PRIMEQUEST 1800E PRIMEQUEST1000 PRIMEQUEST 1800E2 PRIMEQUEST1000x 2 SVmco User Guidel Contents 1 Product ced eecetssccedscteecantysieelacccesestevedeseeccessteetediestecveeeenen 1 1 1 Monitoring mechanism on PRIMEQUEST 1 1 1 1 Basic Architecture ibn RO ER B e EGRE De RERBA Re 1 1 1 2 ServerView Site ni E REA eee 2 1 1 3 Server Monitoring for VMware vSphere 5 3 1 2 ServerView Mission Critical Option 4 1 2 1 F uriction of SVITICO Le BHO ROREM 4 1 2 2 M
230. R 00 50 56 b3 5a 5a After DEVICE eth2 BOOTPROTO static ONBOOT yes HWADDR 00 50 56 b3 5a 5a IPADDR 192 168 1 20 NETMASK 255 255 255 0 5 Restart network service to reflect the new NIC setting it sbin service network restart 140 SVmco User Guide Finally we ping IP address of ESXi For example 192 168 1 10 to make sure that our networking is indeed up ping 192 168 1 10 141 SVmco User Guidel 2 4 2 5 2 Setting for Windows Windows Server 2008 2012 1 Login to virtual machine Press CTRL ALT DELETE to log on 142 SVmco User Guide 2 Execute following command by command prompt and confirm network interface which is allocated for NIC between virtual machine and ESXi To confirm NIC find MAC address which is confirmed at procedure 25 in chapter 2 4 2 5 ipconfig all Confirmation result Example This cast that MAC address of NIC between virtual machine and ESXi is 00 50 56 B3 60 54 NetBIOS over Tcpip Connection specific DNS Suffix Description Qna MT e lcRi RRg aan Physical Address i 580 56 B3 680 54 DHCP Enabled No fivtoconfiguration Enabled z Link local IPv6 Address F This example show local area connection 2 is NIC between virtual machine and ESXi 143 SVmco User Guidel 3 Open Control Panel gt Network and Internet gt
231. S 14128 scsi Software error can t init scsi io context cache Meaning Caching of an I O request failed Memory may be insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14129 845 SVmco User Guidel scsi Software error allocation failure Meaning Allocation of the target area in scsi_alloc_target failed Memory may be insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14130 scsi Software error target allocation failed Meaning Allocation of the target area in scsi_alloc_target failed Memory may be insufficient Corrective action Add memory or reduce the load Severity Warning Action TIS 846 SVmco User Guide 14131 scsi h c i l Device error Can t create sysfs link from SCSI device vendorz ev model m serial no ser Meaning The configuration of a device is incorrect h host number c channel number 96i id l lun number 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Specify the configuration of the device correctly and try again Severity Warning Action R M T S 14132 sr h c i l Software error bad sector size Meaning A sector size error was detected 847 SVmco User Guidel h host number c channel number 96i id Yl lun number Corrective action Examine the sr dri
232. S 17002 GLS Network error primary polling failed lip logicallP target pollip Meaning An initial check of a physical interface detected an error in the path to the primary monitoring target SVmco User Guide logicallP 2 Logical IP address pollip IP address of the monitoring target Corrective action Confirm that the communication path to the monitoring target has no problems Severity Error Action R M T S 17003 GLS Network error secondary polling failed lip logicallP target pollip Meaning An initial check of a physical interface detected an error in the path to the secondary monitoring target logicallP Logical IP address pollip IP address of the monitoring target Corrective action Confirm that the communication path to the monitoring target has no problems Severity Error Action 893 SVmco User Guidel R M T S 17004 GLS ifname Network error Primary polling failed vendor id vi device id d revision r Meaning Transmission path monitoring on the primary side failed ifname Interface name pollip IP address of the monitoring target For e100 e1000 8086 For bcm5700 14 4 d Example for e100 e1000 1209 Example for bcm5700 16A8 9er Numerical value 1 to 3 digits Corrective action Confirm that the communication path to the monitoring target has no problems Severity Error Action R M T S 894 SVmco User Guide 17005 GLS ifname
233. S machine is used examine it Severity Warning Action R M T S 775 SVmco User Guidel 14004 sd sd a z Device error READ CAPACITY failed vendor v model m serial no ser Meaning An error was returned in response to the execution of READ CAPACITY 16 Vendor Example FUJITSU m Manufacture Example MAP3367NC Serial no Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14005 sd sd a z Device error DISK size too big vendor v model m serial no ser Meaning A device error occurred The disk size is too large It exceeds 2 TB 776 SVmco User Guide Vv Vendor Example FUJITSU 9em Manufacture Example MAP3367NC ser Serial no Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14006 sd Device error sector size 0 reported vendor v model m serial no ser Meaning The disk did not report the sector size It reported 0 Vv Vendor Example FUJITSU m Manufacture Example MAP3367NC ser Serial no Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it 777 SVmco User Guidel Severity Warning Action R M T S 14007 sd s Devi
234. SVmco log messages Messages 00002 System err 96s4 96s5 96s5 S5 S5 Meaning A SVmco system error was detected s4 Numerical value 1 to digits sS5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 444 SVmco User Guide 00003 system err s1 s2 54 55 s5 s5 55 Meaning A SVmco system error was detected s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action 5 00051 lib call err 1 52 96s5 96s5 54 96s5 S5 55 S5 Meaning An error occurred during a required library call at SVmco startup 51 Numerical value 1 digit 445 SVmco User Guidel S2 Numerical value 2 to 4 digits s4 Numerical value 1 to digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00061 daemon normal end etc fujitsu SVmco global pmsvmco conf Meaning A SVmco daemon process terminated normally Corrective action No action is necessary Severity Info Action S 446 SVmco User Guide 00062 child process abnormal end 96s1 9 6s2 53 51 54
235. SVmco operating status sbin service y30SVmco status If SVmco is already running the following message appears SVmco is already running If SVmco is stopped the following message appears 297 SVmco User Guidel SVmco is stopped xxxx Remarks xxxx is detailed information 4 End status 0 Normal end gt 0 Abnormal end 5 Notes The following message may appear when you start SVmco with the y30SVmco command The command will be executed normally even if this message appears bin mknod dev watchdog The file exists 3 1 3 Command for Collecting SVmco Data for Investigation getosvmco The getosvmco command batch writes data for investigation such as the following SVmoo failure data to a single compressed file Installation status of application packages Files and modules 298 SVmco User Guide Configuration files e Internal logs e Trace files Remarks The user must have root Linux or Administrator Windows privileges to execute this command In Windows if an operating system function access control function is used to execute the command with privileges other than Administrator privileges the end status is undefined 1 Syntax For output_filename specify the full path of the destination file to which to write the compressed data for investigation In Linux opt fujitsu SVmco sh getosvmco output_filename
236. Severity Error Action R M T S 18549 936 SVmco User Guide SV RAID 2 Device error State change by user on disk from failed to failed Meaning The HDD entered the failed state 962 Device name Corrective action No action is necessary This message is information only Severity Warning Action R M T S SVAgent 5 50 20 or later T S 18550 SV RAID 2 Device error State change by user on disk from hotspare to failed Meaning The HDD state changed from HotSpare to failed 2 Device name Corrective action No action is necessary This message is information only Severity SVmco User Guidel Warning Action R M T S SVAgent 5 50 20 or later T S 18551 SV RAID 2 Device error State change by user on disk from rebuilding to failed Meaning The HDD state changed from rebuilding to failed 2 Device name Corrective action No action is necessary This message is information only Severity Warning Action R M T S SVAgent 5 50 20 or later TIS 938 SVmco User Guide 18552 SV RAID 2 Device error State change by user on disk from operational to failed Meaning The HDD state changed from operational to failed 962 Device name Corrective action No action is necessary This message is information only Severity Warning Action R M T S SVAgent 5 50 20 or later T S 18553 SV RAID 2 Device error State change o
237. Software error Could not allocate shared memory Meaning Shared memory required for operation cannot be allocated 2 Device name 1077 SVmco User Guidel Corrective action Decrease the number of transmit descriptors and receive descriptors in the adapter properties Perform a restart Severity Warning Action TIS 21806 elexpress 2 Software error Could not allocate memory Meaning Memory required for operation cannot be allocated 962 Device name Corrective action Decrease the number of transmit descriptors and receive descriptors in the adapter properties Perform a restart Severity Error Action T S 21807 1078 SVmco User Guide elexpress 2 Software error Could not allocate resource pool Meaning The resource pool required for operation cannot be allocated 962 Device name Corrective action Decrease the number of transmit descriptors and receive descriptors in the adapter properties Perform a restart Severity Error Action T S 21808 elexpress 2 Software error Could not initialize scatter gather DMA resources Meaning The scatter gather DMA resources required for operation cannot be initialized 2 Device name Corrective action Decrease the number of transmit descriptors in the adapter properties Perform a restart Severity 1079 SVmco User Guidel Error Action T S 21809 elexpress 2 Software error Could not map the
238. Start Stop Administrator 1 Windows g gt t0Pp Yes Yes 1 pe g SVmcovm privileges command required 2 SVmcovm root Linux or investigation Administrator For collecting 2 data Windows SVmcovm data Yes Yes collection privileges for investigation command required 2 Firewall setting For supporting 3 command root firewall settings Yes required for for SVmcovm SVmcovm Setting for Administrator connecting Windows Information is 4 1 he to ESXi privileges encrypted MES TES command required 2 331 SVmco User Guidel 1 Starting SVmco Click Control Panel Administrative Tools Services Start PRIMEQUEST Environment Control Service Then ServerView Mission Critical Option and PRIMEQUEST PEM Command Service start in this order Stopping SVmco Click Control Panel Administrative Tools Services Then select PRIMEQUEST Environment Control Service ServerView Mission Critical Option and PRIMEQUEST PEMCommand Service 2 In Windows if an operating system function access control function is used to execute the command with privileges other than Administrator privileges the end status is undefined SVmco User Guide 3 2 1 SVmcovm Start Stop Command y30SVmco The y30SVmco command starts or stops SVmcovm Remarks This command is available only in Linux The user must have root privileges to execute this
239. T 1000 series server and controls the system clock management LAN and PCI Box It also sets various operations such as video redirection text console redirection and Memory Mirror mode These functions can be operated from the MMB Web UI ServerView Agent SVagent ServerView RAID SV RAID and ServerView Mission Critical Option SVmco is software for monitoring hardware errors on partitions and managing configurations It runs as an application on the operating system on each partition The MMB and ServerView Suite SVS can be operated from the MMB Web UI and SVOM Web UI on a general purpose PC connected to the management LAN No special console is needed All the operations and settings for system management are done through the MMB and SVOM Web UI All event monitoring in PRIMEQEUST system include detected by MMB can be monitored by SVOM Web UI Note Following application software is changed to install on PRIMEQUEST1000 and PRIMEQUEST1000xz2 or later PRIMEQUEST1000 PRIMEQUEST Server Agent PSA 1 PRIMEQUEST1000x2 or later SVmco SVmco User Guidel When these software is intalled by SVIM SVIM judge machine type and install only necessary software 1 PSA is system mangement software only PRIMEQUEST1000 For detail please refer PRIMEQUEST 1000 Series General Description Manual C122 B022 03EN 1 1 2 ServerView Suite The role for each ServerView components in partition is as below ServerVie
240. TPUT j PSA MMB_LAN Execute the iptables L command and confirm that the PSA MMB_LAN chains added to the INPUT and OUTPUT chains are not interrupted by the previous REJECT DROP or other settings Example of settings iptables L Chain INPUT policy ACCEPT target prot optsource destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 state RELATED ESTABLISHED ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 state NEW tcp dpt 22 PSA MMB LAN all 0 0 0 0 0 0 0 0 0 0 REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain FORWARD policy ACCEPT target prot opt source destination REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited 424 SVmco User Guide Chain OUTPUT policy ACCEPT target prot optsource destination PSA MMB LAN all 0 0 0 0 0 0 0 0 0 0 Chain MMLAN 2 references target prot optsource destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 icmp type 8 ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 icmp type 0 ACCEPT udp 0 0 0 0 0 0 0 0 0 0 udp dpt 161 ACCEPT udp 0 0 0 0 0 0 0 0 0 0 udp spt 161 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp dpt 24450 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp spt 24450 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp spt 5000 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp dpt 5000 4 Save the firewall configuration sbin serv
241. The HBA firmware revision could not be identified during initialization The READ_REV command failed d Example F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault Update the firmware If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 629 SVmco User Guidel 12034 Ipfc xxxx xx xx x Adapter error Adapter failed to init mbxCmd CONFIG PORT vendor id 10DF device id d revision r Meaning Initialization of the adapter failed d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12035 pfc xxxx xx xx x Adapter error Adapter failed to init mbxCmd CFG RING vendor id 10DF device id d revision r Meaning Initialization of the adapter failed device e g F980 r Numerical value 1 to 3 digits 630 SVmco User Guide Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12037 Ipfc xxxx xx xx x Adapter error Adapter failed init mbxCmd READ SPARM vendor id 10DF device id d revision r Meaning Initialization of the adapter failed d Example F9
242. The disk power state changed from active to stop 2 Device name Corrective action Replace the relevant physical drive Severity Warning Action 976 SVmco User Guide R M T S 18606 SV RAID 2 Device error Power state change failed on disk from stopped to active Meaning A power state change from stopped to active failed 2 Device name Corrective action Replace the relevant physical drive Severity Warning Action R M T S 18607 SV RAID 2 Device error Logical drive is not ready Meaning The logical drive is not in the ready state Corrective action No action is necessary This message is information only 977 SVmco User Guidel Severity Warning Action R M T S SVAgent 5 50 20 or later T S 18608 SV RAID 2 Adapter error Adapter has been replaced during reboot vendor id 1000 device id d revision r Meaning The adapter was replaced during a reboot 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action No action is necessary This message is information only Severity Warning Action R M T S 978 SVmco User Guide SVAgent 5 50 20 or later T S 18609 SV RAID 2 Adapter error Enclosure power supply removed vendor id 1000 device id d revision r Meaning The enclosure power supply was removed 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corre
243. Transaction Coordi Any No allow Fie and Printer Sharing Echo Request ICM Fle and Printer Sharing any Allow Fie and Printer Sharing Echo Request ICM Fle and Printer Sharing Ay allow FleandPrinterSharing NE Datagram In File and Printer Sharing Ay low and Printer Sharing NE Name In File and Printer Sharing Ay allow Fie and Printer Sharing NB Session In File and Printer Sharing any allow Fie and Printer Sharing SME In and Printer Sharing Ay allow Fie and Printer Sharing Spocler Service RPC File and Printer Sharing Ay Allow File and Printer Sharing Spooler Service R Fle and Printer Sharing Any No Allow SCSI Service TCP In iSCSI Service Ay allow Key Management Service TCP In Key Management Service Ay allow Netlogon Service NP In Netlogon Service Any No Allow No Network Discovery LLMNR UDP In Network Discovery Ay Allow 4 gt 14 Windows Firewall window 3 Select and right click SNMP Service UDP In in the Inbound Rules list Then click Properties 58 SVmco User Guide The two default profiles for SNMP Service UDP In are Domain and Private Public Perform steps 3 to 7 for both profiles 4 The SNMP Service UDP In Properties dialog box appears Click the General tab Then check the Enabled check box in General checked by default SNMP Service UD
244. U m Example MAP3367NC Corrective action Check the block size for read If there is no problem with the block size replace the drive Severity Warning 789 SVmco User Guidel Action R M T S 14026 st st 0 9 Software error Illegal block size Meaning An application error occurred The block size that the application tried to set is outside the block size range permitted by the device Corrective action Specify a valid block size Severity Warning Action T S 14027 st st 0 9 Device or Software error Partitioning of tape failed vendor v model m Meaning A device or application error occurred Partitioning of the tape device failed Example FUJITSU 9em Example MAP3367NC 790 SVmco User Guide Corrective action Check whether the drive supports partitioning If the drive does not support it modify the software settings If the drive supports it replace the drive Severity Warning Action R M T S 14028 st st 0 9 Software error not root Meaning An operation error occurred A user without root privileges tried to change a setting using MTSETDRVBUFFER Corrective action If needed try again with the su command Severity Warning Action T S 14029 si Software error Can t allocate new tape buffer 791 SVmco User Guidel Meaning Memory is insufficient Kernel memory for buffering cannot be allocated during driver initial
245. V RAID 2 Adapter error SAS port lost link vendor id 1000 1734 device id d revisionz er Meaning The SAS link was terminated 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Confirm whether the problem is resolved with the following operation 1 Remove the relevant physical drive After 30 seconds have elapsed reconnect it 2 If the error recurs check the cable between the controller and the relevant physical drive and replace it as required 3 Confirm that the latest RAID controller and firmware are installed 4 Replace the relevant physical drive 5 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer 949 SVmco User Guidel Severity Error Action R M T S 18568 SV RAID 2 Adapter error Adapter missing after reboot vendor id 1000 1734 device id d revision r Meaning After the restart the SAS array controller card could not be found 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action If the user removed the controller this message is information only For other cases perform the following operations 1 Remove the relevant controller Reconnect it 30 seconds later Perform the following operations only if the error recurs 2 Replace the relevant con
246. Vmco User Guidel 2 4 5 Reboot of virtual machine After setting after SVmcovm installation restart the virtual machine syntax sbin reboot Confirm the following messages are output to the Syslog Then if there is no abnormal message this is the end of the SVmcovm installation 100502 MMBA MMB connected 196 SVmco User Guide 2 4 6 Installing a SVmcovm update This section describes the SVmcovm update installation procedure Please confirm necessary package has been installed in the partition before updating SVmcovm Chapter 2 4 3 1 Packages required for SVmcovm The description in this section assumes that the SVmcovm package file SVmcovm VER REL tar gz has already been uncompressed in a work directory referred to as WORK DIR in this document and directory SVmcovm has already been made Perform these operations with root authority 1 Setthe ServerView SUite DVD1 to the DVD drive and copy SVmcovm package from the following directory to anywhere on the OS SVSLocalTools Japanese SVmcovm SR Linux SVmcovm XXX tar gz 2 Stop the SVmco service sbin service y30SVmco stop 3 Change the current directory to SVmco in WORK_DIR cd WORK DIR SVmcovm 4 Enter the following command to start installation INSTALL sh 5 Start the SVmco service sbin service y30SVmco start 197 SVmco User Guidel 6 Please ensu
247. Xi by way of ssh at the time of startup This section describes necessary setting to connect to ESXi SVmcovm Remark is able to automatically detect PCI card failure by this setting If you use DNS Server Please register host name with DNS Server to use name resolution logic on ESXi and virtual machine which is installed Svmcovm 1 2 3 4 5 Run the VMware vSphere Clinet Click Configuration tab from Home Inventory Inventory Click Security Profile in Software under the left Click Properties of the firewall in the Security profile Check SSH Server and click OK button Remote Access By default remote clients are prevented from accessing services on this host and local clients are prevented from accessing services on remote hosts Select a check box to provide access to a service or client Daemons will start automatically when their ports are opened and stop when all of their ports are closed or as configured Label Incoming Ports Outgoing Ports Protocols Daemon Required Services sshiserver 22 SH Client 22 TCP N A Simple Network Management Protocol Ungrouped DNS Client 53 53 UDP TCP 0 VM serial port connected to vsPC 0 65535 OP cient 123 upp Stopped Fault Tolerance 8100 8200 8300 80 8100 8200 8300 TCP UDP lt Service Properties General Service SSH Server Package Information Firewall Settings
248. a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action 633 SVmco User Guidel R M T S 12041 Ipfc xxxx xx xx x Adapter error Adapter Hardware Error vendor id 10DF device id d revision r Meaning An interrupt that indicates a hardware fault was received d Example F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12054 Ipfc xxxx xx xx x Software error Illegal State Transition Meaning An invalid node state transition was detected 634 SVmco User Guide Corrective action A driver problem may have occurred Contact your sales representative or a field engineer Severity Warning Action T S 12059 Adapter error readl Detected PCI parity error Retries exhausted vendor id 10DF device id d revision r Meaning An error Machine Check or Master Abort was detected during readl and retries were performed but the operation ran out of retries PC error recovery d device id e g F980 9er Numerical value 1 to 3 digits Corrective action If a retry with the succeeding driver is successful no action is necessary If it fails replacement of the HBA may be necessary or the PCI bus may have a fault Co
249. a for investigation dump or fjsnap and contact your sales representative or a field engineer For Medium Error gt gt Replace the disk or tape For Blank Check gt gt Check the read and write operations of the disk or tape If there is no problem in operations collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Other gt gt Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer 870 SVmco User Guide Severity Warning Action R M T S 14166 scsi h c i l Software error event eaten due to OOM Meaning OOM Killer destroyed the process h host number c channel number 96i id l lun number Corrective action Add memory or reduce the system load Severity Warning Action T S 14167 sd s Device error malformed MODE SENSE response model m serial no ser Meaning 871 SVmco User Guidel An unknown Mode Sense was returned 9es sd a z or h e i l h host number c channel number 96i id l lun number 96v Example FUJITSU m Example MAP3367NC 9eser Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14168 scsi Software error FC Virtual Port device add failed Meaning FC Virtual Port device add
250. ack failed due to numerous uncorrectable defective blocks detected on the logical drive 2 Device name Corrective action Restore the data that was last compatible Severity Warning Action R M T S 18690 1037 SVmco User Guidel SV RAID 2 Device error Redundant copy on logical drive aborted due to bad block table overflow Meaning Redundant copying failed due to numerous uncorrectable defective blocks detected on the logical drive 2 Device name Corrective action Restore the data that was last compatible Severity Warning Action R M T S 18691 SV RAID 2 Device error Bad block detected on disk Meaning A defective block was detected on the disk 2 Device name Corrective action If there are any files that cannot be read during operation restore the relevant ones from a backup Severity 1038 SVmco User Guide Warning Action R M T S 18692 SV RAID 2 Device error Error detected on disk Meaning An error was detected on the disk 2 Device name Corrective action If the hard disk is faulty replace the HDD SSD Severity Warning Action R M T S 18693 SV RAID 2 Software error Driver error Meaning An error occurred in the driver 2 Device name 1039 SVmco User Guidel Corrective action Check the driver version Severity Warning Action T S 18694 SV RAID 2 Device error Copyback aborted on disk Meaning
251. act your sales representative or a field engineer Severity Warning Action T S 11620 e1000e xxxx xx xx x Software error DMA map failed Meaning Receive DMA address mapping failed 550 SVmco User Guide Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a System restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11621 e1000e ethx Software error pskb_may_pull failed Meaning The header deletion process pskb may pull on a received packet failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11622 SVmco User Guidel e1000e s Software error Failed to initialize MSI X interrupts Falling back to MSI interrupts Meaning Switching to an MSI interrupt occurred because initialization of the MSI X interrupt failed 96s ethx Or XXXX XX XX X Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11623 e1000e s Software error Failed to initialize MSI interrupts Falling back to legacy interrupts Meaning Switching to a legacy
252. act your sales representative or a field engineer Severity Warning Action T S 573 SVmco User Guidel 11718 igb xxxx xx xx x Adapter or Software error Cannot enable PCI device from suspend Meaning The PCI device cannot be started from the suspend state Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11719 igb xxxx xx xx x Adapter or Software error Cannot re enable PCI device after reset Meaning After a reset the PCI device could not be restarted Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning 574 SVmco User Guide Action T S 11720 igh xxxx xx xx x Software error igb up failed after reset Meaning Interface startup after a reset failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11721 igb xxxx xx xx x Software error Could not allocate VF private data IOV enable failed Meaning EnablingIOV failed because the VF Virtual Function private data could not be allocated Corrective action 575 SVmco User Guidel Check the validity of the system memory estimate If the memory estimate seems reasonable try resta
253. action Decrease the number of receive descriptors in the adapter properties Perform a restart Severity Warning Action T S 21708 e1000_express 2 Software error Could not allocate memory Meaning Memory required for the receive buffer cannot be allocated 2 Device name Corrective action Decrease the number of receive descriptors in the adapter properties Perform a restart Severity Warning Action T S 1059 SVmco User Guidel 21709 e1000_express 2 Adapter error Could not establish link vendor id 8086 device id d revision r Meaning A link cannot be established 2 Device name d Example 1209 9er Numerical value 1 to 3 digits Corrective action e If the unit name is IOB n PCIC n FUNC n or FUNC n gt gt Check the cable e If the unit name is GSPB n GbE n or SB n NIC Hemove and reinsert the GSPB or SB Then confirm that the board is correctly mounted If the same message appears replace the GSPB or SB Severity Warning Action R M T S 21710 1060 SVmco User Guide e1000 2 Adapter error NOT properly configured vendor id 8086 device id d revision r Meaning The PRO 1000 adapter is not properly configured in the PCI BIOS 2 Device name d Example 1209 9er Numerical value 1 to 8 digits Corrective action If the unit name is IOB n PCIC n FUNC n or
254. adapter Severity Warning Action T S 568 SVmco User Guide 11710 igb xxxx xx xx x Adapter error pattern test reg failed vendor id 8086 device id d revision r Meaning The pattern test failed d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11711 igb xxxx xx xx x Adapter error set check reg test failed vendor id 8086 device id d revision r Meaning The register test failed d Example 1209 r Numerical value 1 to 3 digits 569 SVmco User Guidel Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11712 igb xxxx xx xx x Adapter error failed STATUS register test vendor id 8086 device id d revision r Meaning The register test failed d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11713 570 SVmco User Guide Software error MTU gt 9216 not supported Meaning Setting an MTU of more than 9216 bytes is not supported on this controller Corrective action Recheck the MTU setting Set a value in the correct range Severity Warning Action T S 11714 igb xxxx xx xx x Adapter or Software e
255. added changed during SVmco installation LOW NM snmpd conf file Add setting 6 3 2 4 Manually Configuring setting files of SVmco 6 3 2 4 1 SVmco configuration file tommbipsetup conf Please refer 2 5 4 1 Configuring tommbipsetup conf of SVmco 6 3 2 4 2 SVmco configuration file ipsetup conf Please refer 2 5 4 2 Configuring ipsetup conf of SVmco 6 3 2 5 Checking the firewall function to open ports Please refer 2 5 3 Checking the firewall function opening ports 438 SVmco User Guide 6 3 2 6 Reboot partition Please reboot partition of PRIMEQUEST after installing SVmco example sbin reboot After reboot the partition confirming the following things 3 Confirming of the communication between PSA and MMB Confirm the following messages are output to the Syslog Then if there is no abnormal message this is the end of the SVmco installation 100502 MMBA MMB connected 4 Confirming of the transfer rate between PSA and MMB execute ethtool command Device name is a value of which it wrote down at 2 5 1 Configuring the PSA to MMB communication LAN procedure 2 ex In case of Device Name is ethO ethtool ethO check the output If they are all correct then configuring of PSA to MMB communication LAN is completed Advertised auto negotiation No Speed 100Mb s 2 Duplex Full 439 SVmco User Guidel ex output Settings for eth0 Sup
256. addresses Check whether any IP address matches that recorded in step 2 If an IP address matches 192 168 3 150 in this example this is the target connected to the device to be replaced Session Connections xi Load balance policy Round Robin Description The round robin policy attempts to evenly distribute incoming requests to all processing paths This session has the following connections Source Portal TargetPortal Status f192 168 3 150 9409 192 168 3 100 3260 Connected Active n a Session Connections window 7 If no IP address in step 6 matches repeat steps as follows 398 SVmco User Guide 1 Click the Cancel button to return to the Target Properties window shown in step 5 2 Click the Cancel button again to return to the iSCSI Initiator Properties window shown in step 4 3 Select the next target and repeat the steps after step 4 If an IP address matches click the Cancel button to return to the Target Properties window shown in step 5 and proceed to step 8 8 Click the Devices tab in the Target Properties window and click the Advanced button Sessions Devices Properties These the devices exposed by iSCSI sessions to the target Click Advanced to view information about the device and configure the multipath policy Devices FUJITSU E2000 SCSI Disk Device Disk drive o c
257. aeeeaees 386 5 4 FG Card Hot Pl ggifig eoim na re egt 386 5 4 1 Hot plugging an FC card incorporated with the ETERNUS multipath driver 387 5 4 2 FC card addition procedure sssssseeeenenenen 393 5 5 Hot Replacement Procedure for 51 394 5 5 1 Confirming the incorporation of a card with MPD 394 5 5 2 Disconnecting MPD innen 407 5 5 3 Incorporating card with MPD m 411 6 Manual SVmco Installation and Uninstallation 412 6 1 Manually Installing SVmco Linux Red Hat Enterprise Linux 412 6 1 1 Installation a Eb Seb 413 6 1 2 Checks before SVmco 413 6 1 2 1 Confirming PSA to MMB communication LAN settings 414 6 1 2 2 Confirming the functions required for SVmco operation 414 6 1 3 Installing S VITIO a oi et en D pep hee nie ee 415 6 1 3 1 Packages required for 415 6 1 3 2 Installing SVMCO uos ain eet d a et ex ead 416 6 1 4 Automatic configuration during SVmco installation 417 6 1 5 Restarting the
258. ailed Meaning The HDD state changed from JBOD to failed 2 Device name Corrective action 1178 SVmco User Guide Replace the relevant physical drive Severity Error Action R M T S 28597 SV RAID 2 Device error State change on disk from JBOD to offline Meaning The HDD state changed from JBOD to offline 2 Device name Corrective action Check this with the ServerView RAID Manager GUI and if the hard disk is faulty replace it Severity Warning Action R M T S 28598 SV RAID 2 Device error State change by user on disk from copyback to failed 1179 SVmco User Guidel Meaning A user changed the HDD state from copyback to failed 962 Device name Corrective action Replace the relevant physical drive Severity Error Action R M T S 28599 SV RAID 2 Device error State change by user on disk from copyback to offline Meaning A user changed the HDD state from copyback to offline 2 Device name Corrective action Check this with the ServerView RAID Manager GUI and if the hard disk is faulty replace it Severity Warning Action 1180 SVmco User Guide R M T S 28600 SV RAID 2 Device error State change by user on disk from JBOD to failed Meaning A user changed the HDD state from JBOD to failed 2 Device name Corrective action Check this with the ServerView RAID Manager GUI and if the hard disk is faulty replace it
259. al machine 10 24 76 138 vSphere Client ini xi File Edit View Inventory Administration Plug ins Help e Home 0 af Inventory b Bf Inventory mw eg Gi tall 8 p Dp 102476138 perm 45 b 122 1st VMware Workbenc 123 done of 2nd VMware 1 M Setting St Summary Resource Allocation Performance Events Console Permissions RHSEXS4GA Test close tab x pesas Tee What is a Virtual Machine GB RHG2x86GA Test 110 A virtual machine is a software computer that like a Virtual Machines Cp RAELS 5 x86 145 physical computer runs an operating system and RHELS 5x86_2 applications An operating system installed on a virtual t H Pip machine is called a quest operating system 162 EB RHELG 2 x86 GA Because every virtual machine is an isolated computing windows2008R2_115 environment you can use virtual machines as desktop or workstation environments as testing environments or to consolidate server applications Virtual machines run on hosts The same host can run many virtual machines Q Basic Tasks me Power on the virtual machine Bj Edit virtual machine settings E gi Recent Tasks Name Target or Status contains X Name B Power Off virtual machine Target Status Details Initiated by RHELSS x86 Completed root Start Time T Completed Time 2012 08 30 5 07 21 2012 08 3 License Period 28 days remaining r
260. all SVmcovm When uninstall is finished Uninstlation finish screen is displayed 4 Click Finish button 258 SVmco User Guide 2 4 14 VMware SVmcovm maintenance information collection When SVmcovm have trouble execute SVmcovm trouble shooting command and also execute vm support command at ESXi 1 getsvmco command SVmcovm installation directory opt fujitsu SVmco sh getosvmco File Name After execution command collect file specified by file name 2 vm suppport command Execution example vm support After execution vm support command following message is displayed then collect target files To see the files collected run tar tzf var tmp esx vmwarebesxi xxxx Xx xx Xx xx tgz Note Core file on VMware is output under var core but not removed automatically So we recommend to remove core file after execution vm support command 259 User Guidel SVmco 2 5 Configuring SVmco Linux SUSE R Linux Enterprise Server This section describes confirmation of the required settings for SVmco operation after operating system installation and corresponding features about the settings Confirmation of the required settings for SVmco operation and corresponding features about the settings Required As needed Required Setting item Configuring the PSA to MMB communication LAN Confirming management LAN settings Automatic setting Manual setting Man
261. alue 1 to 3 digits Corrective action An HBA or a driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13174 mptscsih iocx Software error Adapter not found Meaning The specified adapter could not be found Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action 747 SVmco User Guidel T S 13175 mptscsih Software error Adapter not found Meaning The specified adapter could not be found Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action TIS 13176 mptscsih iocx Adapter error HardReset FAILED vendor id 1000 device id d revisionz er Meaning The hard reset of the adapter failed d Example 0030 9er Numerical value 1 to 3 digits Corrective action 748 SVmco User Guide The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13177 mptscsih iocx Adapter error reset failed vendor id 1000 device id d revision r Meaning The adapter reset failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales rep
262. ame unavailable because of an unplugged cable or device failure 1104 SVmco User Guide 263 Scsi number d Example F980 r Numerical value 1 to 3 digits Corrective action Check the device indicated by Device ScsiPortP Pathld B Targetld T If the operating system is Windows Server 2003 identify the faulty part according to the Procedure for Identifying the Faulty Fibre Channel FC Adapter Part Severity Error Action R M T S 25005 MPD Device ScsiPort 2 Adapter or FC Network error An input output fault vendor id 10DF device id d revision r Meaning The path was isolated 2 Scsi number d Example F980 r Numerical value 1 to 3 digits Corrective action Check the device indicated by Device ScsiPortP Pathld B Targetld T 1105 SVmco User Guidel If the operating system is Windows Server 2003 identify the faulty part according to the Procedure for Identifying the Faulty Fibre Channel FC Adapter Part Severity Error Action R M T S 8 2 18 GLS messages Windows This section lists Windows GLS related messages 27000 GLS Software error The physical adapter linked down Meaning A linkdown event occurred on the physical adapter Corrective action Confirm that the cables for the physical adapter are connected If the cables are connected contact your sales representative or a field engineer Severity Warning Action 1106 SVmco User Guid
263. amine it 839 SVmco User Guidel Severity Warning Action R M T S 14118 sd sd a z Device error got wrong page vendor v model m serial no ser Meaning Reading of a mode page cache control parameter failed Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action If the device is isolated after this message replace it If it is not isolated no action is necessary Severity Warning Action R M T S 840 SVmco User Guide 14119 st st 0 9 Software error class device create failed Meaning class device create failed Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14120 scsi h c i l Software error Device not ready Meaning An I O request sent to a SCSI device that is in the static state not yet ready for use was rejected h host number c channel number 96i id l lun number Corrective action Check operation Severity Warning 841 SVmco User Guidel Action T S 14123 scsi h c i l Device or Software error rejecting I O to offline device vendor v model m serialno ser Meaning An I O request sent to an offline device was rejected h host number c channel number i id l lun number 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Replace the device Severit
264. ample 1209 r Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or fjsnap for RedHat and contact your sales representative or a field engineer Severity Warning Action T S 11843 ixgbe ethX Adapter error VF Hung DMA vendor id 8086 device id d revision r Meaning The DMA hanged d Example 1209 r Numerical value 1 to 3 digits Corrective action 613 SVmco User Guidel Collect the data for investigation dump or fjsnap for RedHat and contact your sales representative or a field engineer Severity Warning Action T S 11844 ixgbe xxxx xx xx x Adapter error Enable failed needs MSI X vendor id 8086 device id d revision r Meaning The adapier enable operation failed MSI X required d Example 1209 r Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or fjsnap for RedHat and contact your sales representative or a field engineer Severity Warning Action T S 11845 ixgbe xxxx xx xx x Adapter error Using untested modules vendor id 8086 device id d revision r 614 SVmco User Guide Meaning An unsupported module is mounted d Example 1209 r Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or fjsnap for RedHat and contact your sales representative or a field engineer Severity Warning Action T S 11846
265. andby Not present Standby Not present PCIeSW PCIeSWs0 Status Clear The Unit name can be specified from corresponding or PCI Box and PCI Slot 1266 SVmco User Guide 3 Please follow the following procedure when you cannot specify the adaptor by 1 and 2 Check the file nicinfo txt The place of the file is on guest OS in whom SVmcovm is installed It is different depending on OS Linux var fujitsu SVmco log svfs nicinfo txt Windows SVmcovm Install path var fujitsu SVmco log svfs nicinfo txt NIC NUM 2 NIC 1 NAME vmnicO MAC NIC2 NAME vmnic1 nicinfo txt Example CD Search the BUS number that corresponds in the file write down MAC of the line under the bus number when you find it 2 Confirm whether there is corresponding MAC Address in On board LAN referring to following MMB WebUI gt System gt GSPB gt GSPB 0 gt System gt GSPB gt GSPB 1 1267 User Guidel SVmco PRIMEQUEST 18008 MCDSACHIE 1490071601 e Aene AMIR GSPB 0 Fah M Conk the Sate Clear better 56 clear be tee a The UNIT name can be specified from GSPB of the screen where the MAC address is corresponding and Gb of On board LAN 1268 SVmco User Guide 9 2 Specific procedure of FC card ll Procedure 1 Refer to following MMB WebUI corresponding Seg Bus Dev exists in the PCI Express Slots
266. ang during operating system shutdown Be sure to set a value equal to or greater than 20000 20 seconds HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control WaitToKillServiceTimeout Type REG_DWORD default 20000 You can use the above registry key to specify the wait time ms before the service is terminated in the shutdown sequence 428 SVmco User Guide 6 2 2 Checks before SVmco installation This section describes the checks to make before SVmco installation Confirming PSA to MMB communication LAN settings Confirming the services required for SVmco operation Confirming PSA to MMB communication LAN settings For details on how to configure the PSA to MMB communication LAN see 2 2 1 Configuring the PSA to MMB communication LAN Confirming the services required for SVmco operation SNMP Service is required for SVmco operation Add SNMP Service by using the following procedure Operations 1 Click Start Administrative Tools Server Manager 2 Select Features Add Function SNMP Service in the Server Manager window 429 SVmco User Guidel Confirm that the SNMP Service check box is checked Then click the OK button The screen returns to the Windows Component Wizard Remarks If the check box is not checked SNMP Service has not been installed To install SNMP Service check the check box Click the Next button in the Windows Component Wizard window Follow
267. ange from default value Fujitsu ServerView Mission Critical Option for YM InstallShield Wizard Select Features Select the features setup will install Select the features you want to install and deselect the features you do not want to install Fujitsu ssion Critical Option VN Destination Folder Files x86 Fujitsu Serverview Suites Space Required on C 15 MB EU Space Available on C 17483 MB Disk Space InstallShield lt Back News gt _ Conca 202 SVmco User Guide 6 When finish installation Installation Complete is displayed Then select No computer will be reactivate later and click Finish Fujitsu ServerView Mission Critical Option for YM InstallShield Wizard Installation Completed Setup has finished installing Fujitsu ServerView Mission Critical Option for YM on your computer Yes want to restart my computer now No 1 will restart my computer later Remove any disks from their drives and then click Finish to complete setup ee Installatin is finished 203 SVmco User Guidel 2 4 10 Configuration after installation Windows Server 2008 2012 Please execute configuration setting after SVmcovm installation as following procedure 1 Configuration PSA MMB communication LAN 2 Confirmation for firewall function for PSA MMB communication LAN 3 Configuration to access to ESXi 4 Configuration to transfer lo
268. aning Creation of an IPMI pass through filter failed Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11736 igb Adapter or Software error The NVM size is not valid Meaning The NVM size is incorrect The default size is used Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 584 SVmco User Guide 11737 igb ethx Adapter or Software error Reset adapter Meaning Reset the adapter Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action T S 11738 igb ethx Adapter error network adapter overheated vendor id 8086 device id d revision r Meaning Network adapter stopped because of a temperature increase Corrective action Review adapter use environment and use method to eliminate cause of the temperature increase If the problem persists even after you take this measure replace the adapter because an adapter failure may have occurred Severity Warning Action T S 585 SVmco User Guidel 11739 igb xxxx xx xx x Software error Couldn t find pci dev ptr for VF Meaning The pointer of PCI device structure for VF could not be found Corr
269. aning The logical drive state changed from online to offline 2 Device name Corrective action 1 Confirm that the latest RAID controller and firmware are installed 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity 1139 SVmco User Guidel Error Action R M T S 28542 SV RAID 2 Device error State change on logical drive from degraded to degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action 1 Confirm that the latest RAID controller and firmware are installed 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28543 SV RAID 2 Device error State change on logical drive from degraded to partially degraded 1140 SVmco User Guide Meaning The logical drive entered the degraded state 962 Device name Corrective action If the hard disk is faulty replace the HDD SSD Severity Error Action R M T S 28544 SV RAID 2 Device error State change on logical drive from degraded to failed Meaning The logical drive state changed from degraded to offline 2 Device name Corrective action 1 Replace the relevant physical drive 2 Reconfigure the array 3 If the error recurs collect investiga
270. aning The specified option is invalid Corrective action Specify the correct option Execute it The options are case sensitive For details on the options of the PCI card control command fjpciswap see 3 6 PCI Card Operation Command fjpciswap SVmco E 08743 option num is invalid s Meaning The number of options is invalid Corrective action Specify the correct option Execute it For details on the options of the PCI card control command fjpciswap see 3 6 PCI Card Operation Command fjpciswap SVmco E 08744 no unit id s Meaning The specified unit name does not exist in the partition Corrective action Specify the unit name that exists in the partition SVmco E 08745 internal error s 309 SVmco User Guidel Meaning An internal error occurred Corrective action Perform recovery of the PCI card status For details on recovery of the PCI card status see W Recovery of the PCI card status After doing so if the same message appears contact your sales representative or a field engineer SVmco 08746 can make event file s Meaning Creation of a file for event notification failed Corrective action Allocate the disk capacity After doing so if the same message appears contact your sales representative or a field engineer SVmco E 08748 no resource s Meaning Acquisition of resources such as memory failed Corrective action Check whether there
271. ap and contact your sales representative or a field engineer Severity Warning Action T S 566 SVmco User Guide 11707 igb xxxx xx xx x Software error Unsupported Speed Duplex configuration Meaning The specified communication speed or method is not supported Corrective action Recheck the communication speed and method settings for the adapter Set the correct values Severity Warning Action T S 11708 UE Adapter or Software error Allocation for Rx Queue failed Meaning Memory acquisition for the receive descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation SVmco User Guidel dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 11709 igb xxxx xx xx x Adapter or Software error Detected Tx Unit Hang Meaning A hang was detected in the transmission unit d Example 1209 r Numerical value 1 to 3 digits Corrective action After this message was output if communication is normal no action is necessary Alternatively after this message was output if communication becomes abnormal restart reset the adapter or restart the system If normal operation cannot be restored even after a system restart replace the
272. ap by way of MMB 249 2 4 11 Restart for virtual machine 253 2 4 12 Update install of SVmcovm sesssssseeeeeeeeen enne nennen 255 2 4 13 SVmcovmi ninstall 2 5 1 2 it ic ertt Dee t ELE ete c 258 2 4 14 VMware SVmcovm maintenance information collection 259 2 5 Configuring SVmco Linux SUSE R Linux Enterprise Server 260 2 5 1 Configuring the PSA to MMB communication 263 2 5 2 Confirming management LAN settings 270 2 5 3 Checking the firewall function to open 271 2 5 4 Manually Configuring setting files of 272 2 5 4 1 Configuring tommbipsetup conf of 272 2 5 4 2 Configuring ipsetup conf of SVmoo sssssseeeeeeenene 273 2 5 5 Reboot partitions e a te talento 274 2 5 6 Configuring parameter of management LAN 276 2 5 7 Configuring SNMP to use duplicate 276 2 5 8 Installing a SVmco update seseeeeeeeeneneneenns 277 2 5 9 Uninstalling a SVITICo s casco co reet t e hd eerte
273. apter failure may have occurred Replace the adapter Severity Warning Action R M T S 11825 ixgbe ethx Adapter error set check reg test failed vendor id 8086 device id d revisionz er Meaning The register test of the NIC failed A hardware error occurred d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action SVmco User Guide R M T S 11826 ixgbe ethx Adapter error failed STATUS register test vendor id 8086 device id d revision r Meaning The STATUS register test of the NIC failed A hardware error occurred d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11827 ixgbe ethx Adapter error Could not enable Tx Queue vendor id 8086 device id d revision r Meaning The transmit queue cannot be enabled d Example 1209 603 SVmco User Guidel 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11828 ixgbe ethx Software error Failed to enable PCI sriov Meaning PCI sriov cannot be enabled Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investig
274. are error Unable to read in mpt ioctl replace fw image Meaning The firmware for the ioctl command for ReplaceFW cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13076 mptscsih Software error Unable to read in mpt ioctl command struct Meaning The structure of the ioctl command for MPTCommand cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 711 SVmco User Guidel 13077 mptscsih Software error No memory available during Software init Meaning No memory is available during software initialization Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13078 mptscsih Adapter error Busy with IOC Reset Meaning The adapter is performing IOC Reset and is in the busy state Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Replace the adapter Severity Warning 712 SVmco User Guide Action R M T S 13079 mptscsih Software error Request frame too large Meaning The size of the request frame specified by the ioctl command exceeds the maxim
275. are error Unable to setup interrupt capabilities Meaning The interrupt function could not be set up s sd a z or h c i l h host number c channel number 1 id 1 lun number Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action T S 593 SVmco User Guidel 11812 ixgbe s Software error Unable to allocate memory for the transmit descriptor ring Meaning Memory for the transmit descriptor ring cannot be allocated There may be a temporary shortage of available memory in the system s sd a z or 9 1 1 h host number c channel number 1 id 1 lun number Corrective action Restart the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11813 ixgbe s Software error vmalloc allocation failed for the rx desc ring Meaning Memory for the receive descriptor ring cannot be allocated There may be a temporary shortage of available memory in the system s sd a z or 9 1 1 h host number c channel number i id 1 lun number 594 SVmco User Guide Corrective action Restart the system If the problem persists even after a system restart collect the data for investigation dump
276. are error failed to initialize because of an unsupported type vendorid 8086 device id d revision r SVAgent5 51 07 or Adapter or Software error invalid MAC address Meaning A type that does not support the SFP module is detected After installing a module that supports SFP reload the driver d Example 1209 96r Numerical value 1 to 3 digits Corrective action 609 SVmco User Guidel Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Severity Warning Action T S 11838 ixgbe ethx Adapter or Software error RXDCTL ENABLE on Rx queue not cleared vendor id 8086 deviceid d revisionz er Meaning RXDCTL ENABLE of the receive queue could not be cleared within the polling period d Example 1209 9er Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 610 SVmco User Guide 11839 ixgbe xxxx xx xx x Adapter or Software error failed to load because of unsupported type vendor id 8086 device id d revisionz er Meaning The driver cannot be loaded because an unsupported SFP module type was detected Install a supported SFP module to reload the driver d Example 1209 9er Numerical value 1 to 3 digits Co
277. are sufficient operating system resources If there is no problem with operating system resources contact your sales representative or a field engineer 310 SVmco User Guide SVmco E 08751 command timeout WMI s Meaning A command time out occurred because of a WMI error Corrective action 1 Check the operation of the Windows Management Instrumentation WMI service If it has not been started start it 2 Perform recovery of the PCI card status For details on recovery of the PCI card status see W Recovery of the PCI card status 3 If you cannot place the PCI card in the anticipated status contact your sales representative or a field engineer SVmco 08752 configuration file error 5 Meaning A configuration file error occurred Corrective action Contact your sales representative or a field engineer SVmco E 08753 This card cannot be removed s Meaning A card that does not support replacement was selected as the replacement target Corrective action 311 SVmco User Guidel Select a card that supports replacement as the replacement target SVmco E 08754 can not get snmp information s Meaning The information cannot be retrieved from SNMP Corrective action 1 Check the operation of SNMP Service If it has not been started start it 2 After doing so if the same message appears restart SVmco For details on how to start SVmco see 2 in 3 1 CLI command list 3 After doing so
278. arity error vendor id 1000 device id d revisionz er Meaning A parity error occurred during reading of the PCI status register Do you want to retry The message is output only once Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the problem persists even after you replace the HBA replace the device e g PCI Box connected to the HBA Severity Warning Action R M T S 13124 mptscsih iocx Adapter error detects pci parity error vendor id 1000 device id d revisionz er Meaning A parity error occurred during reading of the PCI status register The operation ran out of retries d Example 0030 728 SVmco User Guide 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the problem persists even after you replace the HBA replace the device e g PCI Box connected to the HBA Severity Warning Action R M T S 13125 mptscsih iocx Adapter error detects pci parity error vendor id 1000 device id d revision r Meaning A parity error was detected during a DMA transfer d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the problem persists even after you replace the HBA replace the device e g PCI Box connected to the HBA Severity Warning Action 729 SVmco User Guidel R M T S 13126 mptscsih iocx Software error Fail
279. ary memory size for issuing SLI SPECIAL mailbox can not be allocated Corrective action A driver or kernel has a fault or memory is insufficient SVmco User Guidel Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12237 Adapter or Software error POST mailbox failed Meaning POST mailbox process is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12238 668 SVmco User Guide Ipfc xxxx xx xx x Adapter error posting all headers vendor id 10DF device id d revision r Meaning Filed to add for all RPI resource Corrective action Hardware failure is occurred on HBA please replace HBA If this message is also detected after replace HBA collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action R M T S 12239 Ipfc xxxx xx xx x Adapter or Software error Resume RPI Mailbox failed Meaning Failed to resume RPI mailbox process Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representat
280. as imported 2 Device name v Example 1000 d Example 0079 r Numerical value 1 to 3 digits Corrective action 1227 SVmco User Guidel Only a part of the configuration was imported Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28664 SV RAID 2 Device error Consistency check finished with correctable errors on logical drive Meaning A consistency check has been completed with errors corrected 2 Device name Corrective action Perform the consistency check MDC again manually Example via ServerView RAID Manager If the problem recurs perform the following operations 1 Back up the data from the relevant logical drive 2 Delete the relevant logical drive and re create it 3 Restore the data 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity 1228 SVmco User Guide Warning Action R M T S 28665 SV RAID 2 Device error Consistency check finished with uncorrectable errors on logical drive Meaning A consistency check has been completed with some errors uncorrected 2 Device name Corrective action 1 Back up the data from the relevant logical drive 2 Delete the relevant logical drive and re create it 3 Restore the data 4 f the error recur
281. ase Refer to 2 1 7 Configuring SNMP to use duplicate disks for details Configuring SNMP to use duplicate disks for Linux SUSE R Linux Enterprise Server is the same as that for Linux Red Hat Enterprise Linux 276 SVmco User Guide 2 5 8 Installing a SVmco update This section describes how to install a SVmco update in Red Hat Enterprise Linux The description in this section assumes that the SVmco package file SVmco VER REL tar gz has already been uncompressed in a work directory referred to as WORK_DIR in this document and directory SVmco has already been made Perform these operations with root authority When you update SVmco it is necessary to stop and start ServerView Agents If ServerView Agents is not stopped some files can not be replaced 1 Stop the ServerView Agents service srvmagt stop 2 Stop the SVmco service sbin service y30SVmco stop 3 Change the current directory to SVmco in WORK_DIR cd WORK_DIR SVmco 4 Enter the following command to start installation INSTALL sh 5 Start the SVmco service sbin service y30SVmco start 6 Start the ServerView Agents service srvmagt start 277 SVmco User Guidel 2 5 9 Uninstalling a Svmco This section describes how to uninstall SVmco Execute the following commands in the order shown to first stop SVmco services and then uninstall the SVmco package example 278 SVmco User Guide 3 SVmco SVmcovm CLI Comman
282. asks vSphere Client Power Off the virtual machine 00 Suspend the virtual machine amp Edit virtual machine settings j Target or Status contains X License Period 28 days remaining root 7 RED HAT ENTERPRISE LINUX 5 Language Session Restart Shut Down 160 SVmco User Guide 7 find the network interface execute the following command by use of MAC address from chapter 2 4 4 2 step 5 ifconfig a grep i MAC address chapter 2 4 4 2 Step 5 gt For example ifconfig a grep i 00 50 56 b3 60 50 eth1 Link encap Ethernet Hwaddr 00 50 56 b3 60 50 You can find PSA MMB communication LAN is eth1 8 Change the following directory cd etc sysconfig network scripts 9 Edit the config file of network interface vi ifcfg eth1 161 SVmco User Guidel 10 Edit the configuration file as follows The IP address to be set depends on the partition number Use the values in the table below Partition Number IP Address Subnet Mask 172 30 0 2 255 255 255 0 172 30 0 3 In case of Partition Number 1 gt Before DEVICE eth1 BOOTPROTO dhcp ONBOOT yes HWADDR 00 50 56 b3 60 50 After DEVICE eth1 BOOTPROTO static ONBOOT yes HWADDR 00 50 56 b3 60 50 IPADDR 172 30 0 3 NETMASK 255 255 255 0 162 SVmco User G
283. ation Severity Warning Action TIS 11829 604 SVmco User Guide ixgbe ethx Software error Unable to allocate memory for VF Data Storage SRIOV disabled Meaning Memory for VF data storage cannot be allocated Disable SR IOV Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation If the physical memory is insufficient add memory Severity Warning Action T S 11830 ixgbe Adapter error Error receiving msg from VF Meaning Messages from the VF cannot be received Corrective action An adapter failure may have occurred Replace the adapter If multiple adapters of the same type are connected compare them with what is displayed on the SVOM Web UI Replace the one that is connected but not displayed Severity 605 SVmco User Guidel Warning Action R M T S 11831 ixgbe ethx Software error Could not set MAC Filter for VF Meaning A MAC filter cannot be set for the VF Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action T S 11832 ixgbe ethx Software error Unhandled Msg Meaning No handler for the message was found Corrective action 606 SVmco User Guide Collect the data for investigation dump or fjsnap Ask your sales represent
284. ation destination Then click the Next button The default installation path for SVmco is Program Files Fujitsu ServerView Suite or Program Files x86 Fujitsu ServerView Suite To change the installation destination click the Browse button and specify another installation destination After the installation is completed the following window appears Click the Finish button 431 SVmco User Guidel 5 You may need to restart your computer If so a confirmation dialog box appears The dialog box asks whether you want to restart the computer immediately Check whether the computer can be restarted at this time If the computer can be restarted select the restart option and click the Finish button 6 2 4 Automatic configuration during SVmco installation This section describes the values automatically set for SVmco operation during SVmco installation Service settings ServerView Mission Critical Option PRIMEQUEST PEM Command Service PRIMEQUEST Environment Control Service Environment variable settings PATH variables The values used for SVmco are added to existing PATH variables e SVmco_INSTALLPATH variable A new variable is added 432 SVmco User Guide SNMP security settings The SVmco installation configures SNMP Service security because SVmco needs to accept SNMP packets from the MMB The settings depend on the selected items on the Security tab in the SSNMP Service Properties dialog
285. ative or a field engineer to perform an investigation Severity Warning Action T S 11833 ixgbe xxxx xx xx x Software error pci_request_selected_regions failed Meaning An error was returned from pci_request_selected_regions Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11834 ixgbe xxxx xx xx x Adapter error Network adapter has over heated vendor id 8086 device id d revisionz er SVmco User Guidel Meaning Network adapter has over heated Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11835 ixgbe ethx Adapter or Software error Reset adapter Meaning Adapter is reset Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action R M T S 608 SVmco User Guide 11836 ixgbe Adapter error should not be a VF Meaning ID for VF is allocated to PF Corrective action An adapter failure may have occurred Replace the adapter If multiple adapters of the same type are connected compare them with what is displayed on the SVOM Web UI Replace the one that is connected but not displayed Severity Warning Action R M T S 11837 ixgbe xxxx xx xx x Adapter or Softw
286. ative or a field engineer Severity Warning Action R M T S 18682 SV RAID 2 Device error Disk security pass phrase from user is invalid Meaning The disk security pass phrase is incorrect 2 Device name Corrective action 1032 SVmco User Guide Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18683 SV RAID 2 Device error Disk failure detected after successfully building redundancy Meaning A disk failure was detected after successfully making the disk redundant 2 Device name Corrective action 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 1033 SVmco User Guidel 18684 SV RAID 2 Device error Disk failure detected after aborting building redundancy Meaning A disk failure was detected following a failure to make the disk redundant 2 Device name Corrective action 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18685 SV RAID 2 Device error Disk failed Meaning The hard disk failed 2 Device name
287. b xxxx xx xx x Software error TX DMA map failed Meaning DMA address map for transmittion is failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11733 igb xxxx xx xx x Adapter or Software error Reset adapter vendor id 8086 device id d revision r Meaning The adapter has been reset because of a transmission timeout Corrective action SVmco User Guide After the output of this message and the adapter reset check whether the network interface that issued this message can communicate normally If communication is possible no action is necessary If communication is not possible collect the data for investigation dump or log and replace the adapter Severity Warning Action fTIS 11734 igb xxxx xx xx x Software error The MAC address of VF is overridden Meaning An attempt was made to rewrite the VF MAC address To rewrite the VF MAC address reload the VF driver Corrective action Reload the VF driver Severity Warning Action T S 11735 583 SVmco User Guidel igb xxxx xx xx x Adapter or Software error Unable to create IPMI pass through filter vendor id 8086 device id d revisionz er Me
288. ber c channel number i id l lun number Corrective action Add memory reduce the load or review the system configuration Severity Warning Action T S 14146 scsi h c i l Software error Unexpected response from lun while scanning scan aborted Meaning A scan on a SCSI device was interrupted because of some fault The interrupt reason is displayed before this message h host number c channel number i id l lun number Corrective action 858 SVmco User Guide Some devices were not recognized Eliminate the cause Then perform a reboot Severity Warning Action T S 14147 scsi Software error fc_host_post_event Dropped Event Meaning Event creation failed Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14148 scsi Software error fc host post vendor event Dropped Event Meaning Event creation failed 859 SVmco User Guidel Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14149 scsi Software error attempted to queue work when no workqueue created Meaning Queuing was attempted when no work queue was created Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14150 scsi Software error attempted t
289. ble Check the API and driver version numbers Severity Warning Action T S 13071 mptscsih Software error Insufficient memory to add adapter Meaning Memory for EventEnable cannot be acquired Corrective action 708 SVmco User Guide A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13072 mptscsih Software error Unable to read in mpt_ioctl_eventreport struct Meaning The structure of the ioctl command for EventReport cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13073 mptscsih Software error Unable to write out mpt_ioctl_eventreport struct Meaning 709 SVmco User Guidel The structure of the ioctl command for EventReport cannot be written back to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13074 mptscsih Software error Unable to read in mpt ioctl replace fw struct Meaning The structure of the ioctl command for ReplaceFW cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13075 710 SVmco User Guide mptscsih Softw
290. ble according to the security level of SNMPv3 messages secLevel settings Setting value Authentication Encryption authNoPriv Set Not set 32 SVmco User Guide Setting value Authentication Encryption a authProtocol This is the protocol for SNMPv3 message authentication Either MD5 or SHA is specified To use SHA install openssl and create a package with openssl The option takes effect only if the security level in the I option includes authentication Otherwise you can omit the option A authPassword This is the authentication password at least eight characters This setting must match that on the manager side The option takes effect only if the security level in the I option includes authentication Otherwise you can omit the option privProtocol This is the protocol for SNMPv3 message encryption Currently the only supported encryption decryption protocol is DES The option takes effect only if the security level in the I option includes encryption Otherwise you can omit the option X privPassword This is the encryption password at least eight characters This setting must match that on the manager side The option takes effect only if the security level in the I option includes encryption Otherwise you can omit the option 33 SVmco User Guidel The following example shows how to send SNMPv3 traps with the PRIMEQUEST account to enable authentication and encryption The tra
291. cal drive Severity 994 SVmco User Guide Warning Action R M T S 18631 SV RAID 2 Software error Consistency check aborted on logical drive Meaning A consistency check was aborted 2 Device name Corrective action A consistency check was aborted by the user 1 Restart the consistency check immediately Severity Warning Action ITIS 18632 SV RAID 2 Adapter error Consistency check errors on logical drive vendor id v device id d revision r Meaning 995 SVmco User Guidel A consistency check was completed but uncorrectable errors were detected during the check 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Perform the consistency check MDC again manually Example via ServerView RAID Manager If the problem persists perform the following operations 1 Back up the data from the relevant logical drive 2 Delete the relevant logical drive and re create it 3 Restore the data 4 f the errors recur collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18633 SV RAID 2 Device error Inconsistency detected on logical drive Meaning 996 SVmco User Guide An inconsistency was detected 962 Device name Corrective action Confirm that the logical drive has been initialized If it has c
292. cal drive Severity Warning Action R M T S 18530 SV RAID 2 Device error Bad block table on disk is 80 full Meaning More than 80 of the bad block table is being used 2 Device name Corrective action Many defective blocks cannot be recovered If a file cannot be read restore the file from a backup Severity Info Action R M T S 18531 924 SVmco User Guide SV RAID 2 Device error Bad block table on disk is full unable to log Block Meaning The bad block table is full 962 Device name Corrective action Replace the relevant physical drive Severity Error Action R M T S 18532 SV RAID 2 Adapter error BBU charger problems detected SOH bad vendor id 1000 1734 device id d revision r Meaning A BBU charger problem was detected 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Replace the BBU 925 SVmco User Guidel Severity Warning Action R M T S 18533 SV RAID 2 Adapter error Single bit ECC error warning threshold exceeded vendor id 1000 device id d revision r Meaning A single bit error was detected 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action If the error recurs replace the RAID controller Severity Warning Action R M T S 18534 926 SVmco User Guide SV RAID 2 Adapter error Single b
293. can t init sg slab Meaning Memory is insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14065 scsi Software error can t init sg mempool Meaning Memory is insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 812 SVmco User Guide 14066 scsi Software error Allocation failure Meaning Memory is insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14067 scsi Software error Device configuration error Meaning An error occurred in the device configuration Although settings permit response to an X byte INQUIRY an INQUIRY command of X bytes failed Corrective action The information set using echo vendor model flag gt proc scsi device_info may be incompatible with the hardware Confirm the settings If the settings are correct a SCSI device failure may have occurred Severity Warning 813 SVmco User Guidel Action R M T S 14068 scsi Device error inquiry failed Meaning A device error occurred Corrective action Replace or remove the device Severity Warning Action R M T S 14069 scsi Software error Allocation failure Meaning A device scan terminated before completion because of insufficient memory Some devices may have not been recognized Corrective action Add memory or reduce the
294. ce and format of the configuration file 1177 A setting value is invalid Confirm the setting value 1178 A setting value is outside its range Check the range of the setting value 1179 No section member was found Confirm that the section member definition is correct Corrective action Check the configuration file If the problem persists contact your sales representative or a field engineer Severity Warning Action US 02700 478 SVmco User Guide initialization failed Meaning Initialization failed Corrective action Confirm that the user logged in as a superuser Also confirm that SVmco is correctly installed Severity Error Action S 02701 version file read error filepath 1 lineno 2 lid 3 value 4 Meaning Reading of the version number failed 1 Character string 2 Numerical value 3 Numerical value 4 Numerical value Corrective action 479 SVmco User Guidel Confirm that the user logged in as a superuser Also confirm that SVmco is correctly installed Severity Error Action S 02702 version file format error filepath 1 lineno 2 errid 3 lid 4 value 5 Meaning A version information format error was detected 961 Character string 2 Numerical value 3 Numerical value 4 Numerical value 965 Numerical value Corrective action Confirm that SVmco is correctly installed Severity Error 480 SVmco User Guide
295. ce error unsupported sector size vendor v model m serial no ser Meaning A device error occurred The disk reported a sector size other than 256 512 1024 2048 or 4096 The disk cannot be used in Linux FORMAT_UNIT must be executed again 9es sd a z or h e i l h host number c channel number 96i id Yl lun number Vendor Example FUJITSU 9em Manufacture Example MAP3367NC Serial no Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action 778 SVmco User Guide R M T S 14008 sd Software error Request allocation failure Meaning Memory is insufficient The buffer cannot be allocated Start Unit read capacity cannot be executed Corrective action The memory in the kernel is insufficient Action must be taken such as reviewing the system configuration or reducing the system load Severity Warning Action T S 14009 sd Software error Memory allocation failure Meaning Memory is insufficient Spin up and read capacity failed Start Unit read capacity cannot be executed Corrective action The memory in the kernel is insufficient Action must be taken such as reviewing the system configuration or reducing the system load 779 SVmco User Guidel Severity Warning Action T S 14010 sr sr 0 9 Device error Recovered error vendorz9 ev model
296. ce id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 Confirm that the BBU data cable and power cable are correctly connected to the RAID controller connectors 2 Confirm that the latest RAID controller and firmware are installed 3 If the error recurs replace the BBU 4 If the error recurs even after replacing the BBU collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18506 SV RAID 2 Adapter error BBU failed vendor id 1000 1734 device id d revisionz er 905 SVmco User Guidel Meaning A problem occurred in the battery 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action When the recalibration is executed this message is information The recalibration takes up to a day 1 Confirm that the BBU data cable and power cable are correctly connected to the RAID controller connectors 2 Confirm that the latest RAID controller and firmware are installed 3 If the error recurs replace the BBU 4 If the error recurs even after replacing the BBU collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18507 SV RAID 2 Adapter error BBU fast charging failed vendor id 1000 1734 device id d revisi
297. ch use PSA to MMB communication LAN 98 2 4 2 4 Assigning the PSA to MMB communication LAN to virtual machine 105 2 4 2 5 Setting of virtual network to collect information from ESXi 121 2 4 2 5 1 For Linux Red hat Enterprise 138 2 4 2 5 2 Setting for Windows Windows Server 2008 2012 142 2 4 2 6 Setting of virtual machine to start 147 2 4 3 Installing a SVmcovm Red Hat Enterprise 149 2 4 3 1 Packages required for SVmcovm sssssseeeeeeeenen 150 2 4 3 1 1 Packages RHEL5 cte de eU eee tet 150 2 4 3 1 2 Packages BHELEO oiii tb eee e teh tees 151 2 4 3 2 Installing SVmcOVim dee dai ad a 152 2 4 4 Setting after SVmcovm installation Red Hat Enterprise Linux 154 2 4 4 1 Confirming SELinux function setting 155 2 4 4 2 Setting the PSA to MMB communication 156 2 4 4 3 Setting the Firewall function sees 165 2 4 4 4 Setting to access ESXi a Ne nnne rnnt 172 2 4 4 5 Setting for transferring log file from ESXi to virtual machine Log receiving side 184 2 4 4 5 1 Setting of log daemon sess 184 2 4 4 5 2 Setting of firewall esses en
298. chine F Re 10 24 76 138 EB 122 1st VMware Workbenc 123 done of 2nd VMware EB RHSExGAGA Test BD RHS8x86GA Test E RH62x64GA Test EB RHG2x86GA Test 110 Gp RHELS S x86 145 E RHELS S 86 E RHELSExG4 GA E RHELG2 x64 BD RHELG2 x86 GA ED windows2008R2 115 RHELS 5_x86_145 Resource Allocation Performance Events Getting Started Summary What is a Virtual Machine A virtual machine is a software computer that like a physical computer runs an operating system and applications An operating system installed on a virtual machine is called a quest operating system Because every virtual machine is an isolated computing environment you can use virtual machines as desktop or workstation environments as testing environments or to consolidate server applications Virtual machines run on hosts The same host can run many virtual machines Basic Tasks Power Off the virtual machine 00 Suspend the virtual machine Status Initiated by Eh RHELS S x66_ Completed root leconfigure virtual machine RHELSS x66 Completed vpxuser Target Console Permissions close tab X Virtual Machines Host vSphere Client Requested Start Tl Start Time 2012 08 21 4 47 56 2012 08 21 4 47 56 2012 08 21 4 46 39 2012 08 21 4 46 39 Completed Time 2012 08 21 4 47 58 2012 08 21 4 46 39 License Period 87 days remaining foot 7 SVmco 136 SVmco User Guide 24 Adopt n
299. chine on the VMware ESXi 5 server to install SVmcovm in a virtual machine and install SVmcovm SVmcovm is needed to install only one virtual machine not to all virtual machines And it is necessary to install ServerView RAID on the same virtualmachine Please refer to Chapter 2 1 2 of PRIMERGY ServerView Suite RAID Management user manual for the installation of ServerView RAID 94 SVmco User Guide Please select a virtual machine that does not move to other partitions in selecting a virtual machine vMotion and vSphereHA etc It becomes impossible to inform of the event correctly when virtual machine is moved to other partitions 95 SVmco User Guidel 2 4 2 Setting before SVmcovm installation This section describes necessary network setting before the installation of SVmcovm Please follow the procedure below 1 Confirming physical adapter vmnic which use PSA to MMB communication LAN 2 Allocate the PSA to MMB communication LAN to virtual machine 3 Setting of virtual network for getting information from ESXi 4 Setting of virtual machine to start automatically This chapter describes Installation of SVmcovm in the virtual machine as example of Red hat linux5 We recommend establishing network which is divided with the management network A of example 1 of composing network as follows which enclosed it in the red A and B of example 1 of composing network If it is difficult to make above network yo
300. cient memory Corrective action Add memory or reduce the system load Severity 782 SVmco User Guide Warning Action T S 14016 st st 0 9 Device error Error with sense data vendor v model m Meaning An error with sense data occurred in the device 96v Example FUJITSU m Example MAP3367NC Corrective action Check the sense key of the original data to decide on the corrective action Medium Error Perform cleaning Replace the tape Illegal Request Examine the software Data Protect Check whether the media is write protected Blank Check A tape positioning error Check operation Unit Attention A reset occurred or the media was replaced If there is a problem with the reset examine the HBA transmission path and target Aborted Command An HBA transmission path or target failure may have occurred Other than above Replace the drive Severity Warning 783 SVmco User Guidel Action R M T S 14017 st st 0 9 Device error vendor v model m Meaning A No Sense error occurred in the device The return value from the HBA is displayed as is 96v Example FUJITSU 9em Example MAP3367NC Corrective action The faulty part is unknown If normal operation cannot be restored even after cleaning and tape replacement replace the drive Severity Warning Action R M T S 14018 st st 0 9 Device error Stepping over filemark forward failed vendor v model
301. cksum error was detected 599 SVmco User Guidel d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11822 ixgbe xxxx xx xx x Adapter or Software error invalid MAC address vendor id 8086 device id d revisionz er Meaning The MAC address setting in EEPROM has an error d Example 1209 r Numerical value 1 to 3 digits Corrective action Recheck the MAC address If no problem is found in the specified MAC address and if the problem persists even after a system restart collect the data for investigation dump or fjsnap and ask your sales representative or a field engineer to perform an investigation Severity Warning 600 SVmco User Guide Action T S 11823 ixgbe ethx Adapter error setup link failed vendor id 8086 device id d revision r Meaning The setting of NIC speed failed A hardware error occurred d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11824 ixgbe ethx Adapter error pattern test failed vendor id 8086 device id d revisionz er Meaning The pattern test of the NIC failed A hardware error occurred SVmco User Guidel d Example 1209 9er Numerical value 1 to 3 digits Corrective action An ad
302. cl or the state of fefpcl is abnormal The error is reported in the ioctl results 506 SVmco User Guide Corrective action Contact your sales representative or a field engineer Severity Warning Action S 04802 management IP wrong format Data file_no d1 line d2 data s Meaning The configuration file of the dedicated LAN for management contains an error d1 Numerical value Decimal d2 Numerical value Decimal s Cause details Corrective action If the error is format err correct the description in the configuration file and restart SVmco If the problem persists collect getosvmco and contact your sales representative or a field engineer Severity Warning Action SVmco User Guidel US 05380 configuration file error 961 962 Meaning There is no definition file for the half full down detection threshold setting for the PRIMECLUSTER linkage function or the file has a description error The operation is performed with the default settings 1 File name character string Full path 962 Detailed error code 4 digit numerical value 5408 A configuration file error occurred Confirm the existence and format of the configuration file 5409 No section member was found Confirm that the section member definition is correct 5410 The magnitude relationship between the members is invalid Check the magnitude relationship between the setting values 5411 A setti
303. command E SVmcovm is a daemon program It starts automatically when the system oots 1 syntax sbin service y30SVmco start stop status 2 Options start stop status start Starts SVmcovm stop Stops SVmcovm status Checks the SVmcovm operating status 333 SVmco User Guidel 3 Usage example a Example of starting SVmcovm sbin service y30SVmco start b Example of stopping SVmcovm sbin service y30SVmco stop c Example of checking the SVmcovm operating status sbin service y30SVmco status If SVmcovm is already running the following message appears SVmco is already running If SVmcovm is stopped the following message appears SVmco is stopped xxxx 334 SVmco User Guide Remarks xxxx is detailed information 4 status 0 Normal end gt 0 Abnormal end 335 SVmco User Guidel 3 2 2 Command for Collecting SVmcovm Data for Investigation getosvmco The getosvmco command batch writes data for investigation such as the following SVmcovm failure data to a single compressed file Installation status of application packages Files and modules Configuration files e Internal logs Trace files Remarks The user must have root Linux or Administrator Windows privileges to execute this command In Windows if an operating system function access con
304. csiPort 2 Adapter or FC Network error An input output error has occurred vendor id 10DF device id d revision r Meaning An I O error was detected on Device ScsiPortP Pathld B Targetld T 2 Scsi number d Example F980 r Numerical value 1 to 3 digits Corrective action Check the device indicated by Device ScsiPortP Pathld B Targetld T If the operating system is Windows Server 2003 identify the faulty part according to the Procedure for Identifying the Faulty Fibre Channel FC Adapter Part Severity Error Action R M T S 25003 1103 SVmco User Guidel MPD Device ScsiPort 3 Adapter or FC Network error Some of the paths could not be detected vendor id 10DF device id d revision r Meaning Multipath operation could not be started for the device indicated by Device ScsiPortP Pathld B TargetlId T because of an unplugged cable or device failure 963 Scsi number d Example F980 r Numerical value 1 to 3 digits Corrective action Check the device indicated by Device ScsiPortP Pathld B Targetld T If the operating system is Windows Server 2003 identify the faulty part according to the Procedure for Identifying the Faulty Fibre Channel FC Adapter Part Severity Error Action R M T S 25004 MPD Device ScsiPort 3 Adapter or FC Network error device was removed vendor id 10DF device id d revision r Meaning Device ScsiPortP Pathld B Targetld T bec
305. ction R M T S 18710 SV RAID 2 Device error Disk error fixed Meaning 1050 SVmco User Guide The disk error was corrected 962 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18711 SV RAID Adapter error Reboot required Meaning A reboot is required Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 1051 SVmco User Guidel 18712 SV RAID 2 Device error Disk forced from failed to online Meaning A disk that was pulled out failed to go online 2 Device name Corrective action If the hard disk is faulty replace the HDD SSD Severity Warning Action R M T S 18713 SV RAID 2 Device error Bad block table on logical drive is full Meaning New bad blocks could not be additionally recorded in the bad block table of the logical drive because it had reached its limit 2 Device name Corrective action Check the additional error message of the relevant physical drive Severity 1052 SVmco User Guide Warning Action R M T S 18714 SV RAID 2 Device error Bad block table on logical drive is 100 percent full Meaning The bad block table has reached its limit 2 Device name Correc
306. ctive action Check the enclosure status Severity Warning Action R M T S 18610 SV RAID 2 Adapter error Enclosure power supply turned off vendor id 1000 device id d revision r Meaning 979 SVmco User Guidel The enclosure power supply was turned off 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Check the enclosure status Severity Warning Action R M T S 18611 SV RAID 2 Adapter error Enclosure temperature sensor below warning threshold vendor id 1000 device id d revision r Meaning The threshold for the temperature sensor in the enclosure is below the warning level 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 980 SVmco User Guide 1 Confirm that the temperature of the operating environment satisfies the specified values 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18612 SV RAID 2 Adapter error Enclosure temperature sensor below error threshold vendor id 1000 device id d revision r Meaning The threshold for the temperature sensor in the enclosure is below the error level 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 Confirm that the temperature of the operating envir
307. cute doubly s SVmoco E 08741 this command needs Administrators privilege s SVmco E 08742 invalid option s SVmco E 08743 option num is invalid s SVmco E 08744 no unit id s SVmco E 08745 internal error 5 SVmco 08746 can not make event file s SVmco 08748 no resource s SVmco E 08751 command timeout WMI 5 SVmoco E 08752 configuration file error 5 SVmco E 08753 This card cannot be removed s SVmco E 08754 can not get snmp information s SVmco E 08755 no card s User Guidel SVmco E 08756 internal error ipmi s SVmco E 08757 this command can not execute during refresh s SVmco E 08758 this unit is occupied s SVmco E 08759 command timeout SNMP 96s 5 Message Details SVmco 08740 this command can not execute doubly s Meaning This command cannot be executed twice at the same time Corrective action SVmco Confirm that this command is not being executed elsewhere Execute the command again after it is completed This command cannot be executed twice at the same time SVmco E 08741 this command needs Administrators privilege 96s Meaning Administrator privileges are required for executing this command Corrective action Execute the command on a console as a user with Administrator privileges SVmco E 08742 invalid option s 308 SVmco User Guide Me
308. d Meaning The HDD state changed from offline to failed 2 Device name Corrective action 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18565 SV RAID 2 Device error State change on disk from operational to offline Meaning The HDD state changed from offline to failed 947 SVmco User Guidel 962 Device name Corrective action If the user forcibly changed the state this message is information only For other cases perform the following operations 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18566 SV RAID 2 Device error State change on disk from rebuilding to offline Meaning The HDD state changed from rebuilding to offline 2 Device name Corrective action If the user forcibly changed the state this message is information only For other cases perform the following operations 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer 948 SVmco User Guide Severity Warning Action R M T S 18567 S
309. d l lun number Corrective action Check the SCSI device connections Severity Warning Action T S 14160 scsi h c i l Software error host resuming Meaning The host timed out The host will be resumed h host number c channel number i id l lun number Corrective action Check the SCSI device connections Severity 866 SVmco User Guide Warning Action T S 14161 sd Software error No memory for request Meaning The memory in the kernel is insufficient Corrective action Review the system configuration Reduce the system load Severity Warning Action T S 14162 st st 0 9 Device error vendor v model m Meaning A No Sense error occurred in the device The return value from the HBA is displayed as is 96v Example FUJITSU 9em Example MAP3367NC SVmco User Guidel Corrective action Check the sense key included in the message Take corrective action as described below according to the character string of the sense key For No Sense Recovered Error or Unit Attention gt gt If the error occurred alone no action is necessary If the error has occurred repeatedly collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer For Medium Error gt gt Replace the disk or tape For Blank Check gt gt Check the read and write operations of the disk or tape If there is no
310. d Line Interface Operations This chapter describes the commands for operating SVmco from the CLI command line interface To use the CLI first log in to the operating system Some commands may not be available depending on the user privileges See the following table SVmco See the chapter 3 1 CLI of SVmco SVmcovm See the chapter 3 2 CLI of SVmcovm 3 1 CLI of SVmco The following table lists the CLI commands for SVmco Commands command Command Privileges A name Window VMw Linux Disk root Linux or managemen Administrator D 1 tcommand Windows Fan Yes Yes 1 No operation privileges required 3 279 SVmco User Guidel command Command Privileges Window VMw Linux SVmco root Linux or investigation Administrator For collecting data Windows SVmco data for Yes Yes Yes collection privileges investigation command required 3 SNMP foot VERUS For setting securit Administrator hosts from aged Windows No Yes No setting privilegas which to accept NMP k command required 3 S packets root Linux or PCI card Administrator For PCI Hot operation Windows Plu No Yes No command privileges 9 required 3 Firewall d supporting firewall settings setting for command root privileges management for P 9 19 Yes No No required LAN interface managemen t LAN to provide PRIMECLUSTE
311. d of ESXi setuserinfo i 177 SVmco User Guidel Notes Please set IP Address to access ESXi IP Address depend on the network environment 1 Network composition example 1 Set IP Address you have set in the chapter 2 4 2 5 step 7 2 Network composition example 2 Set IP Address you have adopted ESXi of Management Network 13 Execute the following command for confirming the parameter you have set step 10 Please confirm the following message is output setuserinfo c Successful execution of the command The following messages are displayed when failed to access ESXi setuserinfo c Failed to execute the command The reasons are as follows 1 Login ID for ESXi or password is wrong Corrective Action Please reregister correct LoginID or password with the machine Step 12 DNS Server cannot do the name resolution of ESXi and virtual machine which is installed SVmcovm Corrective Action Please register host imfomation with DNS Server to use 178 SVmco User Guide f you can t connect to ESXi by way of SSH You need to get information of PCI card by manual and set up it on the virtual machine Then restart the SVmcovm Also when you add or remove the PCI card and you can t access the ESXi by way of SSH you need to execute the following procedure If you don t accept to access the ESXi by way of the SSH you need to accept the
312. digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11808 ixgbe ethx Adapter error Unable to allocate MSI X interrupts vendor id 8086 device id d revision r Meaning The vector required for an MSI X interrupt cannot be assigned d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action SVmco User Guidel R M T S 11809 ixgbe ethx Software error Unable to allocate MSI interrupt falling back to legacy Meaning Initialization of the MSI interrupt failed Consequently it was switched with a legacy interrupt Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action T S 11810 ixgbe s Software error Unable to allocate memory for queues Meaning Memory for the send and receive queues cannot be allocated s sd a z or 9 1 1 h host number c channel number 1 id 1 lun number Corrective action SVmco User Guide Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation If the physical memory is insufficient add memory Severity Warning Action T S 11811 ixgbe s Adapter or Softw
313. dor id 1000 device id d revision r Meaning Firmware recovery failed 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 Replace the relevant RAID controller 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28591 1174 SVmco User Guide SV RAID 2 Adapter error BBU requires reconditioning please initiate recalibration vendor id 1000 device id d revision r Meaning The BBU needs reconditioning 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action 1 Perform a manual recalibration Example via ServerView RAID Manager Try not to allow charging interruption by restart or shutdown 2 If the error recurs replace the BBU 3 If the error recurs even after replacing the BBU collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28592 SV RAID Software error Task for object cannot be started The scheduler has disabled the task Meaning 1175 SVmco User Guidel A task could not be started Corrective action Check the error code Or check the following Controller and scheduler settings Physical drive logical drive and BBU states Severity Error Action
314. driver to abort an I O request terminated abnormally 96v Example FUJITSU m Example MAP3367NC 9eser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action 890 SVmco User Guide R M T S 8 2 11 GLS messages Linux This section lists GLS related messages 17000 GLS interface Network error Link Down at TRUNKING mode vendor id vi device id d revision r Meaning An error occurred in communication with the remote host that used physical interfaces bundled with a virtual interface operating in fast switching mode interface Physical interface name For e100 e1000 8086 For bcm5700 14 4 d Example for e100 e1000 1209 Example for bcm5700 16A8 9er Numerical value 1 to 3 digits Corrective action Confirm that the communication path to the remote host has no problems Severity SVmco User Guidel Error Action T S 17001 GLS Network error poll fail retry over polling stop Meaning A transmission path error occurred Polling failed successively until the retry count reached the specified number The HUB monitoring function will be disabled Corrective action Check the transmission path After the normal operation of the transmission path is restored disable and enable the HUB monitoring function Severity Error Action R M T
315. driver is correct Severity Warning Action T S 12225 Ipfc xxxx xx xx x Adapter or Software error READ_SPARAM command failed 660 SVmco User Guide Meaning Command to read system parameter is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12226 Adapter or Software error Error during sgl post operation Meaning Error is occurred during SGL post operation Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning SVmco User Guidel Action T S 12227 Ipfc xxxx xx xx x Adapter or Software error Error during post Operation Meaning Error is occurred during RPI post operation Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12228 Ipfc xxxx xx xx x Adapter or Software error Error during queue setup Meaning Error is occurred during queue setup Corrective action SVmco User Guide HBA has some fault or memory is insufficient Collect the data for investiga
316. dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 588 SVmco User Guide 11804 ixgbe ethx Adapter or Software error request irq for msix Isc failed Meaning Initialization of msix Isc failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11805 ixgbe ethx Adapter or Software error request irq failed Meaning Initialization of the interrupt failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action 589 SVmco User Guidel T S 11806 ixgbe ethx Adapter or Software error RXDCTL ENABLE on Rx queue not set within the polling period vendor id 8086 device id d revisionz er Meaning RXDCTL ENABLE of the receive queue could not be set within the polling period d Example 1209 9er Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11807 ixgbe ethx Adapter error link config FAILED vendor id 8086 device id d revisionz er Meaning The condition and speed of the link cannot be set 590 SVmco User Guide d Example 1209 9er Numerical value 1 to 3
317. dware error during POST vendor id 1000 1734 device id d revision r Meaning An error was detected on the SAS array controller card 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1164 SVmco User Guide Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28578 SV RAID 2 Device error Bad block table of disk threshold exceeded table is about to overflow Meaning The usage threshold of the bad block table has been exceeded 2 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28579 1165 SVmco User Guidel SV RAID 2 Device error Disk failed due to bad block table overflow Meaning The HDD failed because of a bad block table overflow 2 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28580 SV RAID 2 Device error Disk failure detected during POST Meaning An HDD failure was detected during POST 2 Device name Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales repre
318. e T S 27001 GLS Software error Failed to communicate with IP addresses to be monitored Meaning Communication with the ping monitoring target at its IP address failed Corrective action Examine the network device and NIC at the destination for any errors Severity Warning Action T S 27002 GLS Software error A failure occurred in all adapters Meaning A failure occurred in all adapters Corrective action Confirm that the cables for the physical adapters bundled with a virtual adapter are connected Severity 1107 SVmco User Guidel Error Action T S 8 2 19 ServerView RAID related messages Windows This section lists ServerView RAID related messages 28500 SV RAID 2 Adapter error BBU temperature out of range vendor id 1000 1734 device id d revision r Meaning A temperature detected by the temperature sensor on the battery exceeded the measurable range 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 When the SAS disk unit has free space confirm that no dummy is mounted 2 Confirm that the temperature of the operating environment satisfies the specified values 1108 SVmco User Guide 3 Confirm that the latest RAID controller and firmware are installed 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representa
319. e Severity Error Action R M T S 28574 SV RAID 2 Device error Adapter cache discarded by user for missing logical drives Meaning The cached data of the SAS array controller card was lost 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure 1162 SVmco User Guide Severity Info Action R M T S 28575 SV RAID 2 Device error Adapter cache destaged for logical drive Meaning The cached data of the SAS array controller card was lost 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Info Action R M T S 28576 SV RAID 2 Adapter error Internal hardware error vendor id 1000 1734 device id d revision r 1163 SVmco User Guidel Meaning An error was detected on the SAS array controller card 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28577 SV RAID 2 Adapter error Internal har
320. e sw 399 SVmco User Guidel Target Properties window 9 Record the values displayed on the SCSI address line in the Device Details window Port 2 Bus 0 Target ID 0 LUN in this example General MPIO Type Disk Device number 1 SCSI address Port 2 Bus 0 Target Id 0 LUN 0 Device interface name Ampiosdisk amp ven fujitsu amp prod e20008rev 0000 187f6ac24808453230354c34432 Legacy device name PhysicalDrivei Volume path names E Windows Server 2008 R2 or later 1 From the MMB Web UI click System Status Driver Monitor to search for the NIC to be replaced You can search for the NIC to be replaced from the Unit names or BUS numbers Suppose that you are going to replace IOB 0 PCIC 7 The red box indicates the target device 400 SVmco User Guide 3 Some multifunction cards differ only in the part after FUNC in the Unit name Also some differ only in the Func number at Seg Bus Dev Func Perform the following steps 2 to 9 for each of these multifunction cards Select the Unit name of the NIC to be replaced in the Driver Monitor window and record MAC address Search recorded MAC address from System Status Network Network Interface and record the IP Address and IP Subnet Mask values under IP v4 Interfaces in order to search for the device to be replaced or set these values again after replacement Start iSCSI Initiator iSCSI Initiator
321. e Edit View Inventory Administration Plug ins Help gt Bl Inventory BS e Bl 102476138 vmwareSesxi VMware ESXi 5 0 0 742168 Eh 122 19 VMware Workbenc Bb 123 done of 2nd VMware BEER ES M UL US EISE Configuration NE SEI NET ema ES GD RHS8x64GA Test phere Cli i RHSExBSGA Test a View vSphere Standard Switch E RH62x64GA Test Health Status Networking Refresh Add Networking Properties Eb RHG2x86GA Test 110 penses RHELS S x86 145 a RHELS 5x86_2 Standard Switch vSwitcho Remove Properties RHELS8x64 GA Viral ysl Adapters E RHELS2 x64 Network EB vmnict 100 Ful RHELG 2 x86 GA Storage Adapters i iato windows2008R2 115 i ATENTE a Netork adapters Advanced Settings Power Management e vmki 10 24 76 138 Licensed Features Time Configuration Standard Switch vSwitch1 Remove Properties DNS and Routing Vinal Port Group Phy PSA MMB LAN Kg vmnico 100 Full Virtual Machine Startup Shutdown Virtual Machine Swapfile Location lees ed a Se ee a Host Cache Configuration 1 Standard Switch vSwitch2 Remove Properties System Resource Allocation 1 Por I Agent VM Settings I2 VMkernel e No adapters 1 Advanced Settings 192 168110 I Vina 1 esxi guest e 1 Vs virtual machines 1
322. e Unit name The BUS number e g 0 0 25 0 decimal notation is displayed in the column of Unit on the Partition Event Log screen of MMB WebUI Therefore it is necessary to specify the adaptor from the BUS number The following are examples of MMB WebUI of the Partition Event Log screen C 2 The BUS number is notified as Unit Partition Event Lo Warning Warning Warning Warning 2012 06 11 18 50 58 2012 06 11 18 50 58 2012 06 11 18 50 58 2012 06 11 18 48 47 2012 06 11 09 09 11 Partition 3 Partition 3 Partition 3 Partition 0 11803 IOB 0 CES 2012 06 11 diced 27 RU Network error Nodev timeout Wem 09 09 01 EU vendor id 8086 device id 105E i revision 6 ana nm sd sda Device error Not ready vend Warning zu E Partition 0 each 14001 or FUJITSU model MBD2300RC i serial no D017PB4002H1 IOB 0 1 0000 16 00 0 Device or ixgbe null Adapter or Software error request failed for MSIX interrupt Error 1pfc 0000 00 19 0 Device or FC Network error Nodev timeout vendor id 8086 device id 10cd revision 0 igb null Adapter or Software error Invalid MAC Address ixgbe vmnicO Adapter error Fan has stopped vendor id 8086 device id 10cd revision 0 sd sda Device error Not ready vend or FUJITSU model MBD2300RC serial no D017PB4002H1 1pfc 0000 16 00 0 Device or FC Filter Clear 1263 User
323. e action 1 Confirm that the SAS array disk unit is correctly mounted and that all external disk unit cables are correctly connected to the connectors 2 Replace the relevant physical drive 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18629 SV RAID 2 Device error 12V power failed for disk Meaning 12 V power supply for the hard disk failed 2 Device name Corrective action 1 Confirm that the SAS array disk unit is correctly mounted and that all external disk unit cables are correctly connected to the connectors 993 SVmco User Guidel 2 Replace the relevant physical drive 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18630 SV RAID 2 Device error Consistency check failed on logical drive Meaning A consistency check failed 2 Device name Corrective action This error occurs only when the physical drive that is not a logical drive fails 1 Check the state of the logical drive 2 If the logical drive state is not online check the state of the relevant physical drive 3 Check the additional error message of the relevant physical drive 4 Take corrective action according to the error message of the relevant physi
324. e data 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18667 SV RAID 2 Adapter error Early power off warning was unsuccessful vendor id v device id d revisionz er Meaning A power off warning failed 1022 SVmco User Guide 962 Device name v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18668 SV RAID 2 Software error Foreign configuration metadata needs to be upgraded Meaning Foreign configuration data needs to be upgraded 2 Device name Corrective action No action is necessary This message is information only Severity Warning 1023 SVmco User Guidel Action ITIS 18669 SV RAID 2 Device error Redundant path broken for disk Meaning A redundant path for the hard disk failed 2 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18670 SV RAID 2 Adapter error Redundant enclosure EMM removed vendor id v device id d revision r Meaning A redundant EMM was removed 2
325. e id d revision r Meaning The network adapter has stopped because of overheating Corrective action 1082 SVmco User Guide Perform a restart If the problem persists turn off the computer and replace the network adapter Severity Error Action R M T S ixgbn related This section lists ixgbn related messages 21850 ixgbn 2 Software error Could not allocate The MAP REGISTERS Meaning Map registers required for operation cannot be allocated 2 Device name Corrective action Decrease the number of transmit descriptors in the adapter properties Perform a restart Severity Warning Action T S 1083 SVmco User Guidel 21851 ixgbn 2 Software error Could not assign an interrupt Meaning An interrupt cannot be assigned 2 Device name Corrective action Try again with another PCI slot Update the driver Severity Error Action TIS 21852 ixgbn 2 Adapter error EEPROM error vendorid 8086 device id d revision r Meaning An error may have occurred in the EEPROM of the adapter 2 Device name d Example 1209 1084 SVmco User Guide 9er Numerical value 1 to 3 digits Corrective action Replace the adapter Severity Error Action R M T S 21853 ixgbn 2 Software error Could not start Meaning The adapter cannot start 2 Device name Corrective action Update the driver Severity Warning Action T S 218
326. e is information only Severity 1151 SVmco User Guidel Warning Action R M T S SVAgent 5 50 20 or later T S 28560 SV RAID 2 Device error State change by user on disk from offline to failed Meaning The HDD state changed from offline to failed 2 Device name Corrective action No action is necessary This message is information only Severity Warning Action R M T S SVAgent 5 50 20 or later TIS 1152 SVmco User Guide 28561 SV RAID 2 Device error State change by user on disk from operational to offline Meaning The state changed from degraded to operational and then to offline 2 Device name Corrective action No action is necessary This message is information only Severity Warning Action R M T S SVAgent 5 50 20 or later T S 28562 SV RAID 2 Device error State change by user on disk from rebuilding to offline Meaning The HDD state changed from rebuilding to offline 2 Device name Corrective action 1153 SVmco User Guidel No action is necessary This message is information only Severity Warning Action R M T S SVAgent 5 50 20 or later T S 28563 SV RAID 2 Device error State change on disk from hot spare to offline Meaning The HDD state changed from HotSpare to offline 2 Device name Corrective action 1 Reconfigure the physical drive as a hot spare Example via ServerView RAID Manag
327. e operating system state 2 Restart the system partition OS 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28585 1169 SVmco User Guidel SV RAID 2 Adapter error Device open error vendor id 1000 device id d revision r Meaning A device open error occurred 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action A driver error occurred 1 Check the operating system state 2 Restart the system partition OS Severity Warning Action R M T S 28586 SV RAID 2 Adapter error loctl send error vendor id 1000 device id d revision r Meaning An I O control error occurred 962 Device name 1170 SVmco User Guide d Example 0079 9er Numerical value 1 to 3 digits Corrective action A driver error occurred 1 Check the operating system state 2 Restart the system partition OS 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28587 SV RAID 2 Adapter error Insufficient application memory vendor id 1000 device id d revision r Meaning Application memory is insufficient 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Correcti
328. e relevant physical drive Severity Warning Action R M T S 18623 SV RAID 2 Device error Bad disk inserted in enclosure 988 SVmco User Guide Meaning A defective disk was inserted in the enclosure 962 Device name Corrective action Replace the relevant physical drive Severity Warning Action R M T S 18624 SV RAID 2 Adapter error Enclosure powered down vendor id v device id d revision r Meaning The enclosure was powered off 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action If this error message is not due to a planned power off of SAS array disk unit or the external disk unit perform the following operations 989 SVmco User Guidel 1 Check the power cable 2 Check the main power voltage to confirm that it satisfies the specified value 3 Replace the relevant power supply unit 4 If the error recurs even after replacing the power supply unit collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18625 SV RAID 2 Adapter error Fan in enclosure failed vendor id v device id d revision r Meaning An enclosure fan failure occurred 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the relevant fan of the external disk
329. e the Mirror configuration in PRIMECLUSTER GDS Unmount all the disk partitions mounted on the disk to be removed umount dev sdc1 umount dev sdc2 348 SVmco User Guide 3 4 Remarks You need not unmount any partition operating as a raw or swap device However the removal of devices requires changes to the raw and swap device settings Use the disk management command to stop the disk rotation Execute the disk management command to perform the following processes Stop the disk rotation The Fault LED amber goes Instruct the operating system to remove the target disk opt fujitsu SVmco bin diskctrl e dev sdc Remove the hard disk at the location indicated by the Fault LED amber that is on When an internal hard disk is removed the Fault LED behind its slot goes on The Fault LED goes on or blinks until it is turned off by the disk management command or the partition is powered off or rebooted Note If there is an SSD removing the SSD may output the W13139 message from SVagent to the system event log 349 SVmco User Guidel To turn off the Fault LED with the disk management command perform the following operations 1 Display the status by executing the disk management command and confirm the location with the Fault LED that is on opt fujitsu SVmco bin diskctrl I iocO 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 2 none Fault LED On 3 dev sdd Fault LED Off F
330. e to specifying COMMUNITY you can specify a character string on the trapcommunity line The trapcommunity command defines a default community character string for sending traps To use trapcommunity to set a community character string specify the string before the trapsink and trap2sink lines trapcommunity STRING Community name setting As an alternative to specifying PORT you can use the general purpose SNMP trap port 162 The following example shows how to send traps with public as the community name The traps are sent to the manager of port 162 with IP address 192 168 0 162 trapsink 192 168 0 162 public 162 SNMPv1 trap setting trap2sink 192 168 0 162 public 162 SNMPv2 trap setting e SNMPv3 trap setting trapsess SNMPCMD ARGS HOST PORT SNMPv3 trap setting The setting defines the host receiving the trap i e the trap destination As an alternative to specifying PORT you can use the general purpose SNMP trap port 162 31 SVmco User Guidel The following options are the main options specified with SNMPCMD_ARGS v version This option specifies the SNMP version For SNMPv3 specify e enginelD This option specifies the oldEnginelD value The var net snmp snmpd conf file at the trap source contains this value u secName This is the account for SNMPv3 This setting must match that on the manager side secLevel This option specifies one of the values listed in following ta
331. ec 2 Options None 3 Usage example gt setsnmpsec 4 Output messages SVmco User Guidel e Normal end SVmco 04200 Security setting for SNMP Service was completed e Abnormal end SVmco E 04201 An error occurred at the time of security setting for SNMP Service 5b Notes After executing this command restart SNMP Service 3 1 5 PCI Card Operation Command fjpciswap The fjpciswap command displays the physical location information UnitName Identifier and DeviceName of a PCI card With this command you can confirm the information for the PCI card you want to replace Notes If you are using duplication or other such software delete the configuration of the PCI card from the software before using this command Otherwise the operating system may stop Do not stop the command while it is running Otherwise the following issues may arise Problems that may occur when the fjpciswap command is aborted Phenomenon Action SVmco User Guide Phenomenon Action Some operating system resources are not released which results in an increased rebel the operating system system load e This command cannot be used for an FC card for SAN boot connection e This command cannot be used for an FC card connected to a disk containing a pagefile or dump output destination You cannot replace a PCI card while it is connected to a device Remarks e Only Windows Server 2008
332. ection 11 Intel R 82576 Gigabit Dual Port Network Connection 12 gt Intel R 82576 Gigabit Dual Port Network Connection 9 Update Driver Software Disable Uninstall Scan for hardware changes Properties Disables the selected device Device Manager window Replace the corresponding NIC by using the fjpciswap command C gt fjpciswap r OB 1 PCIC 5 Selected card name is Intel R PRO 1000 PT Dual Port Server Adapter 15 Intel R PRO 1000 PT Dual Port Server Adapter 16 Please delete all settings about this card 383 SVmco User Guidel Do you want to remove this card y n y Removing the card The card has removed Please replace the card and input y key y Adding the card The card has added When Please replace the card appears replace the NIC and insert the cable After replacing the NIC press the y key 4 Start the command prompt Display a list of hot replacement enable PCI cards by using the fjpciaswap command Confirm that the added card is correctly displayed C gt fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName 384 SVmco User Guide IOB 1 PCIC 5 FUNC 0_ Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 5 As shown in following figure right click the target device on Device Manager and select Enable if it is available in
333. ective action Collect the data for investigation dump or fjsnap for RedHat and contact your sales representative or a field engineer Severity Warning Action T S ixgbe related This section lists ixgbe related messages 11800 ixgbe Adapter or Software error Cannot enable PCldevice from suspend Meaning The PCI device cannot be started from the suspend state Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer 586 SVmco User Guide Severity Warning Action T S 11801 ixgbe Adapter or Software error Cannot initialize interrupts for device Meaning The interrupt resources of the device cannot be initialized Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11802 ixgbe ethx Adapter error Fan has stopped vendorid 8086 device id d revisionz er Meaning An adapter error occurred SVmco User Guidel d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11803 ixgbe ethx Adapter or Software error request_irqfailed for MSIX interrupt Error Meaning Initialization of the MSI X interrupt failed Corrective action Collect the data for investigation
334. ed in the adapter is supported If the installed SFP module is not supported replace it If the installed SFP module is supported update the driver Severity Warning Action T S 21863 ixgbn 2 Adapter error overheated vendor id 8086 device id d revision r Meaning The network adapter has stopped because of overheating 2 Device name d Example 1209 9er Numerical value 1 to 3 digits Corrective action 1091 SVmco User Guidel Perform a restart If the problem persists turn off the computer and replace the network adapter Severity Error Action R M T S 8 2 14 Fibre Channel messages Windows This section lists the Fibre Channel messages in Windows 22000 elxstor 1 Adapter error Severe Error h vendor id 10DF device id d revisionz er Meaning A driver firmware or HBA error occurred 1 Device name h Error code HEX d Example F980 r Numerical value 1 to 3 digits Corrective action 1092 SVmco User Guide Confirm the change part of the system If the error is detected during normal operation It is not immediately after system construction and after the system configuration is changed replace the adapter If the problem persists confirm the hardware on system side For the error codes see the Emulex Drivers for Windows FC and FCoE NIC iSCSI User Manual Severity Error Action R M T S 22001 elxstor 1 Software error MalF
335. ed to alloc memory Meaning System memory acquisition failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action TIS 13127 mptscsih iocx Software error PCI MSI enabled Meaning The MSI Message Signal Interrupt function was enabled Corrective action No action is necessary Severity 730 SVmco User Guide Warning Action T S 13129 mptscsih iocx Adapter error Sending OCInit failed vendor id 1000 device id d revision r Meaning The MPT request reply wait process for the adapter failed d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13130 mptscsih iocx Adapter error Sending PortEnable failed vendor id 1000 device id d revision r 731 SVmco User Guidel Meaning A PortEnable request sent to the adapter failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13133 mptscsih iocx Software error Received a mf that was already freed Meaning An attempt to free a message frame was made but the message
336. eded the operating life Meaning This message prompts replacement of the battery unit on a UPS Corrective action Replace the relevant UPS battery Severity Error Action R M T S 8 2 3 SVAgents external storage hard disk cabinet unit related messages This section lists ServerView Agents external storage hard disk cabinet unit related messages 10700 529 SVmco User Guidel SV Agents Adapter error Fan will fail in near future Meaning A fan error may occur Corrective action A power supply unit contains the mounted fan Replace the power supply unit soon Note Do not operate the system while the cover is removed Fan operation is not guaranteed Severity Warning Action R M T S 10701 SV Agenis Adapter error Fan failed Meaning A fan error occurred Corrective action A power supply unit contains the mounted fan Replace the power supply unit Note 530 SVmco User Guide Do not operate the system while the cover is removed Fan operation is not guaranteed Severity Warning Action R M T S 10702 SV Agents Adapter error The redundant fan failed Meaning A fan error occurred Consequently the fan on only one side is operating Corrective action A power supply unit contains the mounted fan Replace the power supply unit Note Do not operate the system while the cover is removed Fan operation is not guaranteed Severity Warning Action R M T S
337. eer Severity Error Action R M T S 18578 SV RAID 2 Device error Bad block table of disk threshold exceeded table is about to overflow Meaning The usage threshold of the bad block table has been exceeded 2 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18579 SVmco User Guidel SV RAID 2 Device error Disk failed due to bad block table overflow Meaning The HDD failed because of a bad block table overflow 2 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18580 SV RAID 2 Device error Disk failure detected during POST Meaning An HDD failure was detected during POST 2 Device name Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Error 958 SVmco User Guide Action R M T S 18581 SV RAID 2 Adapter error Failure detected during POST vendor id 1000 1734 device id d revision r Meaning An error was detected during POST 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Collect investigation mater
338. el 8 Log in ESXi with SSH and execute the following commands esxcfg nics execution result esxcfg nics l Name PCI Driver Link Speed Duplex MAC Address MTU Description vmnicO 0000 00 19 00 e1000e Up 100Mbps Full 00 17 42 de 7c 49 1500 Intel Corporation 8 Gigabit Network Connection vmnic1 0000 05 00 00 igb Up 100Mbps Full 00 17 42 9b dc b2 1500 Intel Corporation 82576 Gigabit Network Connection vmnic2 0000 05 00 01 igb Down OMbps Half 00 17 42 9b dc b3 1500 Intel Corporation 82576 Gigabit Network Connection vmnic3 0000 06 00 00 igb Down OMbps Half 00 17 42 9b dc bO 1500 Intel Corporation 82576 Gigabit Network Connection vmnic4 0000 06 00 01 igb Down OMbps Half 00 17 42 9b dc b1 1500 Intel Corporation 82576 Gigabit Network Connection Md Bus information on PSA MMB communication LAN is 0000 00 19 0 You can find vmnicO from the command result 102 SVmco User Guide 9 Click Stop in Service Commands and Click OK button SSH TSM SSH Options 103 User Guidel 10 Confirming SSH is Stopped and click the OK button Remote Access By default remote clients are prevented from accessing services on this host and local dients are prevented from accessing services on remote hosts Unless configured otherwise daemons will start automatically vpxa ESXi Shell xorg Daemon Running Running Stopped Stopped Local Security Authe
339. em Likewise delete the file before static replacement addition or removal of a hard disk rm etc blkid blkid tab If the cache file exists with etc blkid blkid tab retaining the file system configuration Red Hat Enterprise Linux uses the information in the file as it checks the file system with the fsck command The system status will not match the etc blkid blkid tab contents during hot replacement hot addition or hot removal of disks For this reason the check at the next execution of the fsck command will be incorrect which may damage the file system Once created this file is not updated That is why the cache file must be deleted after hot replacement addition or removal of a hard disk as well as before static replacement addition or removal of a hard disk 343 SVmco User Guidel Deleting the cache file does not cause any problems because it will be re created as needed Stop the smartd service Red Hat Enterprise Linux 5 During hot maintenance of a hard disk hot replacement addition or removal stop the smartd service The smartd service is intended to monitor a hard disk by using the self diagnosis function of the hard disk S M A R T Self Monitoring Analysis and Reporting Technology System The smartd service does not support the hot maintenance of a hard disk so that the hard disk information acquired at the start of the smartd service will not match the hard disk information aft
340. ents are prevented from accessing services on this host and local dients are prevented from accessing services on remote hosts Unless configured otherwise daemons will start automatically Daemon Running Running ESXi Shell Stopped xorg Stopped Local Security Authentication Serv Stopped NTP Daemon Stopped i Stopped Stopped Direct Console UI Running CIM Server Running Service Properties General Service SSH esx base This VIB contains all of the base functionality of vSphere ESXi 174 SVmco User Guide 8 Click Start in Service Commands 9 Click Start and stop with host in the policy Then Click OK button SSH Options 175 SVmco User Guidel 10 Confirming SSH is Running and click the OK button By default remote dients are prevented from accessing services on this host and local dients are prevented from accessing services on remote hosts Unless configured otherwise daemons will start automatically Daemon Running vpxa Running ESXi Shell Stopped xorg Stopped Local Security Authentication Serv Stopped Running Running SSH esx base This VIB contains all of the base functionality of vSphere ESXi 176 SVmco User Guide 11 Login the virtual machine and move the following directory cd opt fujitsu SVmco bin 12 Execute the following command Setting interactively IP Address Login ID and passwor
341. eplace the relevant physical drive Severity Warning Action R M T S 18619 SV RAID 2 Device error Bad sector on disk Meaning A defective sector was detected 2 Device name Corrective action Replace the relevant physical drive Severity Warning Action R M T S 18620 986 SVmco User Guide SV RAID 2 Device error COD I O error on disk Meaning Reading or writing of COD failed 962 Device name Corrective action 1 Perform a manual rebuild of the relevant physical drive Example via ServerView RAID Manager 2 If the error recurs replace the relevant physical drive 3 If the error recurs even after replacing the drive collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18621 SV RAID 2 Device error SMART warning on disk Meaning A SMART warning was reported on the hard disk 2 Device name Corrective action SVmco User Guidel A potential failure prediction was reported from the physical drive There is a possibility of imminent failure of the relevant physical drive Perform preventive replacement of the HDD Alternatively replace the HDD the next time the system is maintained Severity Warning Action R M T S 18622 SV RAID 2 Device error SMART error on disk A SMART warning was reported on the hard disk 2 Device name Corrective action Replace th
342. epresentative or a field engineer SVmco User Guidel Severity Error Action R M T S 18542 SV RAID 2 Device error State change on logical drive from degraded to degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18543 SV RAID 2 Device error State change on logical drive from degraded to partially degraded SVmco User Guide Meaning The logical drive entered the degraded state 962 Device name Corrective action If the hard disk is faulty replace the HDD SSD Severity Error Action R M T S 18544 SV RAID 2 Device error State change on logical drive from degraded to failed Meaning The logical drive state changed from degraded to offline 2 Device name Corrective action 1 Replace the relevant physical drive 2 Reconfigure the array 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer The loss of data is possible 933 SVmco User Guidel Severity Error Action R M T S 18545 SV RAID 2 Device error State change on logical drive from partially degraded to degraded Meaning The logical drive entered the degraded state 2 Device name Corrective act
343. epresentative or a field engineer Severity Warning Action T S 14001 sd s Device error Not ready vendorz ev model m serial no ser Meaning A device failure occurred It does not return to the normal state even after TEST_UNIT_READY was executed three times Alternatively UNIT_ATTENTION does not disappear 773 SVmco User Guidel 9es sd a z or h e i l h host number c channel number 96i id l lun number Vendor Example FUJITSU 9em Manufacture Example MAP3367NC Serial no Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14002 sd sd a z Device error Not ready vendor v model m serial no ser Meaning A device error occurred Vendor Example FUJITSU m Manufacture Example MAP3367NC Serial no Example 01234567 Corrective action 774 SVmco User Guide If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14003 sd sd a z Device error READ CAPACITY failed vendorz96v model m serial no ser Meaning A device error occurred An error occurred in READ CAPACITY Vv Vendor Example FUJITSU m Manufacture Example MAP3367NC Serial no Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNU
344. equest sent to a disk terminated abnormally Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16006 GDS dev sdx Device error volume status log write error on disk vendor v model m serial no ser Meaning A volume status log write request sent to a disk terminated abnormally 96v Example FUJITSU m Example MAP3367NC 9eser Example 01234567 Corrective action 886 SVmco User Guide A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16007 GDS dev sdx Device error write error on slice vendor v model m serial no ser Meaning A write request sent to a slice terminated abnormally 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S SVmco User Guidel 16008 GDS dev sdx Device error write error on disk vendor v model m serial no ser Meaning A write request sent to a disk terminated abnormally Example FUJITSU 9em Example MAP3367NC ser Example 01234567 Correcti
345. er 2 If the error recurs replace the relevant physical drive 3 If the error recurs even after replacing the drive collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning 1154 SVmco User Guide Action R M T S 28564 SV RAID 2 Device error State change on disk from offline to failed Meaning The HDD state changed from offline to failed 2 Device name Corrective action 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28565 SV RAID 2 Device error State change on disk from operational to offline Meaning The HDD state changed from operational to offline 1155 SVmco User Guidel 2 Device name Corrective action f the user forcibly changed the state this message is information only For other cases perform the following operations 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28566 SV RAID 2 Device error State change on disk from rebuilding to offline Meaning The HDD state changed from rebuilding to offline 2 Device name Corrective action
346. er Severity Warning Action 700 SVmco User Guide T S 13053 mptscsih Software error Chain required Meaning SGL has run out of chains Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13054 mptscsih Software error Too many SG frags Meaning There are too many SG frags Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity 701 SVmco User Guidel Warning Action T S 13055 mptscsih Software error No memory available Meaning Memory acquisition failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13056 mptscsih Software error Unable to read in mpt_ioctl_iocinfo struct Meaning The structure of the ioctl command for GetlOCInfo cannot be read from the user space Corrective action 702 SVmco User Guide An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13057 mptscsih Software error Structure size mismatch Meaning The size of the structure of GetlOCInfo does not match Corrective action An API and driver are not compatible Check the API and driver versi
347. er Severity Warning Action R M T S 28673 SV RAID 2 Device error Copyback aborted on disk as rebuild required in the array Meaning Copyback to the disk failed 962 Device name Corrective action 1234 SVmco User Guide Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28674 SV RAID 2 Device error Redundancy building failed on disk Meaning Making the disk redundant failed 2 Device name Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28675 SV RAID 2 Device error Redundancy building aborted on disk 1235 SVmco User Guidel Meaning Making the disk redundant failed 2 Device name Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28676 SV RAID 2 Adapter error Disk security key re key operation failed vendor id v device id d revision r Meaning Operation of the disk security key failed 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1236 SVmco User Guide Collect investigation materials e g fjsnap PrimeCollect
348. er Guidel No action is necessary Severity Info Action S 09100 961 962 System Status is changed in the OS Running succeeded Meaning The system status changed 1 Numerical value Decimal 962 Numerical value Decimal Corrective action No action is necessary Severity Info Action S 09101 1 2 System Status is changed in the OS Running s d 518 SVmco User Guide Meaning The system status change failed 961 Decimal 962 Decimal s System error retry over request error time out failed d Decimal Corrective action Contact your sales representative or a field engineer Severity Warning Action US 09110 961 962 initialization of a library failed err i_err d os_err d detail 1 d 2 d 3 d Meaning 519 SVmco User Guidel An error occurred in initial processing 1 Decimal 2 Decimal d Decimal Corrective action Contact your sales representative or a field engineer Severity Error Action US 09111 961 962 file 96a error 9es failed err i_err d os_err d detail 1 d 2 d 3 d Meaning A file processing error occurred 961 Decimal 962 Decimal a open read or close s Character string d Decimal 520 SVmco User Guide Corrective action Contact your sales representative or a field engineer Severity Error Action US 09120 961 962 System Erro
349. er Sharing for Microsoft Networks intemet Protocol Version 6 2 Intemet Protocol Version 4 TCP IPv4 Link Layer Topology Discovery Mapper 1 0 Driver 2 Link Layer Topology Discovery Responder instal Urinstal 7 Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks 212 SVmco User Guide 10 Set IP address as below P address to se is different by partition number Set IP address according to following table IP address Subnet mask Partition Number 255 255 255 0 lt Example for partition number 3 gt Internet Protocol Version 4 TCP IPv4 Properties 2 x General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator For the appropriate IP settings Obtain an IP address automatically r f Use the following IP address IP address 122 230 4 10 Subnet mask 255 255 255 0 Default gateway Obtain DNS server address autormaticall 1 9 Use the following DNS server addresses Preferred DNS server Alternate DNS server 4 T validate settings upon exit Advanced 213 SVmco User Guidel Note Please set the duplicate IP Address of all part
350. er the hot maintenance Consequently it will output the following message every 30 minutes smartd XXXXX Device dev YYY No such device open failed XXXXX and YYY These parts vary with the environment That is why if the smartd service is used the smartd service must be stopped before hot maintenance of a hard disk and the smartd service must be restarted with the latest hard disk status after hot maintenance The procedure is as follows 1 Before hot maintenance of a hard disk stop the smartd service The running condition of the smartd service can be checked from the output result of the following operation Example Output results when the smartd service is running sbin service smartd status 344 SVmco User Guide smartd pid XXXXX is running XXXXX This part varies with the environment If the smartd service has been started stop it by using the following operation sbin service smartd stop 2 Execute hot maintenance of a hard disk and complete it 3 Start the smartd service After stopping the smartd service in step 1 you will need to restart it after the hot maintenance of a hard disk is completed Start the smartd service by using the following operation sbin service smartd start When the system contains the SAS disk unit and is running with the driver for SAS cards which is provided as standard by Red Hat Enterprise Linux 5 Fusion MPT SAS Driver hot replacement and hot
351. ernel that supports the disk capacity Severity Warning Action R M T S 14141 st st 0 9 Software error Async command already active Meaning An asynchronous error was detected A command that is being executed asynchronously already exists 855 SVmco User Guidel Corrective action Try again after a while Alternatively perform cleaning or replace the tape If normal operation cannot be restored replace the drive Severity Warning Action T S 14142 scsi h c i l Software error timing out command waited Meaning A time out was detected h host number c channel number i id l lun number Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14143 856 SVmco User Guide scsi Software error mapping failed Meaning Mapping failed Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14144 scsi h c i l Software error target device add failed Meaning Registration of a target failed h host number c channel number 96i id l lun number Corrective action Examine the software or check the device replace or remove it Severity Warning Action T S SVmco User Guidel 14145 scsi h c i l Software error target allocation failed Meaning Memory acquisition failed h host num
352. error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28642 SV RAID 2 Device error Redundant path to disk broken Meaning The redundant path was disconnected 2 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 1211 SVmco User Guidel 28643 SV RAID 2 Adapter error fan removed vendor id v device id d revision r Meaning An enclosure fan was removed 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Check the enclosure status Severity Warning Action R M T S 28644 SV RAID 2 Adapter error EMM failed vendor id v device id d revision r Meaning An enclosure EMM failure occurred 2 Device name 1212 SVmco User Guide v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28645 SV RAID 2 Adapter error EMM removed vendor id v device id d revision r Meaning An enclosure EMM was removed 2 Device name 96v Example 1000 d Exam
353. erverView RAID Manager 908 SVmco User Guide 2 If the error recurs replace the relevant physical drive 3 If the error recurs even after replacing the physical drive collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18510 SV RAID 2 Device error Rebuild failed on logical drive Meaning The rebuild on the logical drive failed 2 Device name Corrective action 1 Perform a rebuild again manually Example via ServerView RAID Manager 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 909 SVmco User Guidel 18511 SV RAID 2 Device error Migration failed on logical drive Meaning Logical drive capacity expansion failed 2 Device name Corrective action A failure occurred in the logical drive multi dead 1 Replace the faulty drive 2 Create a new configuration and restore the data that was last compatible Severity Error Action R M T S 18512 SV RAID 2 Device error Migration aborted on logical drive Meaning Logical drive capacity expansion was interrupted 2 Device name Corrective action 910 SVmco User Guide No action is necessary Capacity expansion was interrupted by the user Severity Warning Action R M T S
354. es representative or a field engineer Severity Error Action R M T S 28505 SV RAID 2 Adapter error BBU communication error vendor id 1000 1734 device id d revision r 1112 SVmco User Guide Meaning An error occurred in communication with the BBU 962 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 Confirm that the BBU data cable and power cable are correctly connected to the RAID controller connectors 2 Confirm that the latest RAID controller and firmware are installed 3 If the error recurs replace the BBU 4 If the error recurs even after replacing the BBU collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28506 SV RAID 2 Adapter error BBU failed vendor id 1000 1734 device id d revision r Meaning A problem occurred in the battery 1113 SVmco User Guidel 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action When the recalibration is executed this message is information The recalibration takes up to a day 1 Confirm that the BBU data cable and power cable are correctly connected to the RAID controller connectors 2 Confirm that the latest RAID controller and firmware are installed 3 If the error recurs replace the B
355. est fj 6286 Test 110 RMELS S x86 145 vmwareSesxi VMware ESXi 5 0 0 742168 Getting Started Summary Machines ResoureAllorabea Performa Networking a amp 5086 2 fh 58 64 2 E RHELG2 RHELG2 x86 a windows2008R2 115 grt tedio Mame Target Status contains X Details initiated by Requested Start T Stat Time Completed Time Teenie Period 37 days remaina foot 7 121 SVmco User Guidel 4 Check VMkernel and click Next button Add Network Wizard Connection Type Networking hardware can be partitioned to accommodate each service that requires connectivity Connection Type Network Access Connection Settings 122 SVmco User Guide 5 Clear the check all physical adapter then click Next button Add Network Wizard elei x VMkernel Network Access The VMkernel reaches networks through uplink adapters attached to vSphere standard switches Connection Type Select which vSphere standard switch will handle the network traffic for this connection You may also create a new Network Access vSphere standard switch using the undaimed network adapters listed below gs Create vSphere standard switch Speed Networks Corporation 82571EB Gigabit Ethernet Controller vmnic7 Down None vmnic8 poration 82576 Gigabit Network Connection vmnic2 Down None vmnic3 No
356. estination ACCEPT all 0 0 0 0 0 0 0 0 0 0 state RELATED ESTABLISHED ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 state NEW tcp dpt 22 PSA MMB LAN all 0 0 0 0 0 0 0 0 0 0 REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain FORWARD policy ACCEPT target prot opt source destination REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain OUTPUT policy ACCEPT target prot opt source destination PSA MMB LAN 0 0 0 0 0 0 0 0 0 0 Continued on the following page 169 User Guide SVmco Chain PSA MMB LAN references target ACCEPT ACCEPT ACCEPT ACCEPT ACCEPT ACCEPT prot opt source all anywhere all anywhere icmp anywhere icmp anywhere tcp anywhere tcp anywhere destination anywhere anywhere anywhere anywhere anywhere anywhere icmp echo request icmp echo reply tcp spt commplex main tcp dpt commplex main 170 SVmco User Guide 7 Confirming Ping responds for checking your setting to PSA MMB communication LAN For example in this case presume that PSA MMB communication LAN on the MMB side is 172 30 0 1 ping 172 30 0 1 8 Save the firewall configuration 3t sbin service iptables save 171 SVmco User Guidel 2 4 4 4 Setting to access ESXi SVmcovm acquires PCI card information and the log from ES
357. et prot opt source destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 state RELATED ESTABLISHED ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 state NEW tcp dpt 22 REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain FORWARD policy ACCEPT target prot opt source destination REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain OUTPUT policy ACCEPT target prot opt source destination Continued on the following page 167 SVmco User Guidel Chain PSA MMB_LAN 0 references target prot opt source destination ACCEPT all anywhere anywhere ACCEPT all anywhere anywhere ACCEPT icmp anywhere anywhere icmp echo request ACCEPT icmp anywhere anywhere icmp echo reply ACCEPT tcp anywhere anywhere tcp spt commplex main ACCEPT tcp anywhere anywhere tcp dpt commplex main 5 PSA MMB to the fifth INPUT chain before the REJECT setting and to the OUTPUT chain For details on the iptables option see the man manual sbin iptables I INPUT 5 j PSA MMB LAN sbin iptables A OUTPUT j PSA MMB LAN 168 SVmco User Guide 6 Execute the iptables L command and confirm that the PSA MMB LAN chains added to the INPUT and OUTPUT chains are not interrupted by the previous REJECT DROP or other settings iptables L Chain INPUT policy ACCEPT target prot opt source d
358. etup conf of management LAN IP Address for IPv4 for PRIMECLUSTER linkage is not added when updating it before the edition of SVmco1 3 When you do not add the parameter to ipsetup conf Svmco considers the protocol of management LAN to be IPv4 41 SVmco User Guidel 2 1 9 Uninstalling SVmco This section describes how to uninstall SVmco in Red Hat Enterprise Linux Execute the following commands in the order shown to first stop SVmco services and then uninstall the SVmco package Syntax sbin service y30SVmco stop bin rpm e SVmco 42 SVmco User Guide 2 2 Configuring SVmco Windows Server 2008 2012 This section describes confirmation of the required settings for SVmco operation after operating system installation and corresponding features about the settings Confirmation of the required settings for SVmco operation and corresponding features about the settings Required Setting item As needed Required Configuring the PSA to MMB communication LAN Confirming management LAN settings Installing the PSHED Plugin driver Configuring the Windows Firewall Setting the management LAN IP address Automatic setting 1 Manual setting 2 Manual setting Manual setting Manual setting Manual setting Manual setting 2 2 1 Configuring the PSA to MMB communication LAN 2 2 2 Confirming management LAN settings 2 2 3 Installing the PSHED Plugin driver 2 2
359. etwork adapter of esxi virtual machine communication lan Then check the MAC Address and click OK button RHEL5 5 x86 145 Virtual Machine Properties Memory CPUs Video card VMCI device SCSI controller 0 Hard disk1 Network adapter 1 Network adapter 2 Floppy drive 1 137 SVmco User Guidel 2 4 2 5 1 For Linux Red hat Enterprise Linux 1 Log in to the virtual machine by virtual console RED HAT ENTERPRISE LINUX 5 Username Please enter your username Language Session Restart Shut Down 138 SVmco User Guide 2 To find the network interface execute the following command by use of MAC address from chapter 2 4 2 5 step 24 ifconfig a grep i MAC address chapter 2 4 2 5 Step 24 gt For example ifconfig a grep i 00 50 56 b3 5a 5a eth2 Link encap Ethernet Hwaddr 00 50 56 b3 5a You can find esxi virtual machine communication LAN is eth2 3 Change the following directory cd etc sysconfig network scripts 139 SVmco User Guidel 4 Edit the config file of network interface vi ifcfg eth2 For example Note Please set the same subnet which you set IP Address in Chapter 2 5 2 5 Step7 The following example shows a command for editing the ifcfg file of NIC interface Before DEVICE eth2 BOOTPROTO dhcp ONBOOT yes HWADD
360. evant partition The operating system acquires a memory dump 71 SVmco User Guidel You can set monitoring with the Watchdog Timer to perform recovery after the system freezes or otherwise becomes unresponsive in the above event Immediately after the specified time elapses the MMB performs a Hard Reset to reboot the operating system W Operations 1 Open the following file SVmco installation foldenetc fujitsu S Vmco usr pnwatchdog conf Example C fujitsu ServerView Suite SVmco etc fujitsu S Vmco usr pnwatchdog conf 2 Specify the value of the following key The default is 0 Section WATCHDOG Key TIMER Setting value unit seconds 0 Watchdog Timer disabled 1 to 6000 Watchdog Timer monitoring time Remarks Determine the setting value by measuring the time taken for a memory dump in the applicable partition If the measured time exceeds 6000 seconds one hour and 40 minutes specify 0 Watchdog Timer disabled 72 SVmco User Guide If the specified time is too short for a memory dump the Watchdog Timer times out and triggers a Hard Reset In such cases a memory dump cannot normally be acquired 2 2 8 Installing a SVmco update This section describes the SVmco update installation procedure Remarks Using a fix program of the same version as the installed SVmco version SVmco uninstallation begins when you click the Delete button and click the Next button in the confirmation message d
361. evant logical drive and re create it 3 Restore the data 4 f the errors recur collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28633 SV RAID 2 Device error Inconsistency detected on logical drive 1204 SVmco User Guide Meaning An inconsistency was detected 962 Device name Corrective action Confirm that the logical drive has been initialized If it has check the following 1 Back up the data 2 Start a consistency check 3 Compare the backup data with the logical drive data 4 f they differ data loss restore the data that was last compatible Severity Warning Action R M T S 28634 SV RAID 2 Device error Error on disk Meaning An error was detected on the hard disk 2 Device name Corrective action Replace the relevant physical drive Severity 1205 SVmco User Guidel Warning Action R M T S 28635 SV RAID 2 Device error Bad block at LBA detected Meaning A defective block was detected on the logical drive 2 Device name Corrective action 1 Retry the operation when retry is possible for such operations as writing to files to confirm whether the process terminates normally 2 If the error recurs replace the relevant physical drive Severity Warning Action R M T S 28636 SV RAID 2 Device error Hot spare operation on log
362. everity Error Action R M T S 18524 SV RAID 2 Device error Predictive failure Meaning An HDD failure is predicted 2 Device name 919 SVmco User Guidel Corrective action A potential failure prediction was reported from the physical drive There is a possibility of imminent failure of the relevant physical drive Perform preventive replacement of the HDD Severity Error Action R M T S 18525 SV RAID 2 Adapter error BBU needs to be replaced SOH bad vendor id 1000 1734 device id d revision r Meaning The BBU must be replaced 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action There is no problem if an error message is displayed immediately after the BBU is replaced This error occurs when the BBU is not sufficiently charged If this message is displayed while the BBU is running replace the BBU 920 SVmco User Guide Severity Error Action R M T S 18526 SV RAID 2 Adapter error BBU removed vendor id 1000 device id d revisionz er Meaning The BBU was removed 962 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Check the array controller BIOS and firmware version numbers and update them as required Wait for battery charge to be completed If the problem persists even after the completion of charge replace the BBU Severity Warni
363. evision r Meaning An abnormal battery voltage was detected 1120 SVmco User Guide 962 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 Confirm that the BBU data cable and power cable are correctly connected to the RAID controller connectors 2 Confirm that the latest RAID controller and firmware are installed 3 If the error recurs replace the BBU 4 If the error recurs even after replacing the BBU collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28516 SV RAID 2 Adapter error BBU temperature problem detected vendor id 1000 1734 device id d revision r Meaning An abnormal battery temperature was detected 2 Device name d Example 0060 10F9 device id sub device id 1121 SVmco User Guidel 9er Numerical value 1 to 3 digits Corrective action 1 When the SAS disk unit has free space confirm that no dummy is mounted 2 Confirm that the temperature of the operating environment satisfies the specified values 3 Confirm that the latest RAID controller and firmware are installed 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28517 SV RAID 2 Adapter error BBU fa
364. evision r Meaning The driver lost a remote Nport d Example F980 r Numerical value 1 to 3 digits 617 SVmco User Guidel Corrective action Check the fabric hub or device connection Severity Warning Action R M T S 12006 Ipfc xxxx xx xx x FC Network error unknown Identifier in RSCN vendor id 10DF device id d revision r Meaning An RSCN payload contains an unknown ID d device id e g F980 9er Numerical value 1 to 3 digits Corrective action This is a potential problem of the fabric switch Contact the fabric vendor for a check Severity Warning Action T S 618 SVmco User Guide 12007 Ipfc xxxx xx xx x Adapter or FC Network error Initial FLOGI timeout vendor id 10DF device id d revision r Meaning FLOGI timed out d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Check the fabric setting Severity Warning Action T S 12009 Ipfc xxxx xx xx x Adapter or FC Network error NameServer query timeout vendor id 10DF device id d revision r Meaning A query to the name server timed out d device id e g F980 r Numerical value 1 to 3 digits Corrective action 619 SVmco User Guidel Check the fabric setting Severity Warning Action T S 12015 Ipfc xxxx xx xx x Adapter error stray mailbox interrupt mbxCommand vendor id 10DF device id d revision r Meaning The comp
365. evisionz er Meaning The enclosure has been shut down 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Check the enclosure status Severity Warning 1006 SVmco User Guide Action R M T S 18647 SV RAID 2 Adapter error firmware mismatch vendor id v device id d revision r Meaning The firmware version of the enclosure EMM is inconsistent 2 Device name v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18648 1007 SVmco User Guidel SV RAID 2 Adapter error Enclosure sensor bad vendor id v device id d revisionz er Meaning The enclosure sensor failed 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18649 SV RAID 2 Adapter error Enclosure phy bad for slot vendor id v device id d revisionz er Meaning An error was detected in the enclosure phy 962 Device name 1008 SVmco User Guide v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits
366. ew Rule in the righ pane of the Windows Firewall with Advenced Security window The New Inbound Rule Wizard window appears with Rule Type displayed at the top left Select Custom Then click the Next button 4 The wizard displays the Program window as indicated at the upper left Select This program path Then click the Browse button Select svmcommbs exe Then click Next button Remarks svmcommbs exe is in opt SVmco bin in the SVmco installation path The default installation path for SVmco is Program FilesYfujitsuYServerView Sui teXSVmco 218 SVmco User Guide 5 The wizard displays the Protocol and Ports window as indicated at the upper left Select or enter value for the following items Then click the Next button Protocol and Ports setting items Protocol type TCP Local port All ports Remote port Select Specific Ports Then enter 5000 in the text box below New Outbound Rule Wizard x1 Protocol and Ports Specify the protocols and ports to which this rule applies Steps Rule Type To which ports and protocols does this rule apply Program Protocol and Ports Protocol type Scope Protocol number sz Action E Local port fallPorts ss Name Example 80 443 5000 5010 poem Specific Ports 5000 Example 80 443 5000 5010 Internet Control Message Protocol ICMP settings Learn mon ut protocol ts 219 SVmco
367. ewall for SVmco operation For SVmoo the following ports must be open Configuring the firewall for SVmco operation 89 SVmco User Guidel E JEU MMB PSA port psammb on MMB communication side For reporting events and configuration information Examples of firewall configurations No Implementation example esxcfg firewall o 161 udp in SNMP esxcfg firewall o 5000 tcp out PSA MMB Confirming firewall settings esxcfg firewall q Opened ports SNMP port 161 udp in port 5000 tcp out 2 3 5 Configuring the default gateway Configure the default gateway when installing the operating system If the default gateway is not configured for some reason make this setting 90 SVmco User Guide 1 Execute the route command to specify a temporary default gateway route add default gw lt GATEWAY gt Example When specifying 192 168 0 1 as the default gateway route add default gw 192 168 0 1 2 Use VMware vSphere Client to connect to the service console and then configure the default gateway from the service console 1 Start VMware vSphere Client 2 Select Home Inventory Inventory and then click the Configuration tab 3 Click DNS and Routing in the Software area in the lower left of the window 4 Click Properties in the upper right of the window displaying the DNS and Routing information
368. f the window 3 Select Action Start from the menu bar to start ServerView Server Control 2 Edit the SVmco installation folder etc fujitsu S Vmco usr ipsetup conf file Change the following IP address in an editor or similar application Syntax 68 SVmco User Guide NETWORK ManagementIP lt management LAN IP address gt Example of input 1 192 168 0 1 3 Run the following command Syntax MgmtIP exe f 2 2 6 Setting the destinations of traps from a partition For direct transfer of a SVmco expansion trap from a partition set the trap destination and SVmco trap notification by using the following procedure Remarks is supported Windows Make settings only as needed Operations management software needs these settings to manage events by partition 69 SVmco User Guidel D The trap destination must be running both a trap receiving application and a trap manager to be able to receive standard SNMP Service traps Operations Click Start Administrative Tools Services Double click SNMP Service in the right side of the window gt gt The SNMP Service Properties dialog box appears Click the Trap tab Enter the specified community name in the Community Name field Then click Add to List Click Add in Trap Send Destination Enter the host name or IP address of the server receiving the trap i e the trap destinatio
369. ffer allocation to the adapter failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13036 mptscsih iocx Adapter error Doorbell ACK timeout vendor id 1000 device id d revision r Meaning The adapter could not clear the Doorbell_S status bit d Example 0030 9er Numerical value 1 to 3 digits Corrective action SVmco User Guidel The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13037 mptscsih iocx Adapter error Doorbell INT timeout vendor id 1000 device id d revisionz er Meaning The adapter could not set the Doorbell_INT status bit d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S SVmco User Guide 13038 mptscsih iocx Adapter error Handshake reply failure vendor id 1000 device id d revision r Meaning Handshake reply to from the adapter failed d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13040
370. function of the disk management command opt fujitsu SVmco bin diskctrl l iocO 0 none 1 none Fault LED Identify Remarks If the slot location is incorrect in step 4 Turn off the blinking Fault LED by executing the location off function of the disk management command opt fujitsu SVmco bin diskctrl o 0 1 Repeat steps 3 and 4 by specifying other slots until the correct slot location is confirmed 347 SVmco User Guidel 4 2 2 Removal procedure Remove the hard disk by using the following procedure 1 To remove a hard disk containing a partition specified as a raw or swap device take action as follows If the hard disk contains raw device If the hard disk to be removed contains a partition operating as a raw device terminate all the applications that may access this partition as the raw device Then remove the hard disk If the hard disk contains a swap device If the hard disk to be removed contains a partition specified as a swap device stop the system Then replace the hard disk 2 Take action as follows The action depends on whether the hard disk to be removed has the Mirror configuration in PRIMECLUSTER GDS If the hard disk to be removed has the Mirror configuration in PRIMECLUSTER GDS From PRIMECLUSTER GDS select the disk to be removed and remove it For details on the removal procedure see the PRIMECLUSTER GDS manual If the hard disk to be removed does not hav
371. g Action 643 SVmco User Guidel T S 12093 Adapter or Software error Tgt Map rport failure vendor id 10DF device id d revision r Meaning The remote port data on the driver is NULL Corrective action A card or driver has a problem Contact your sales representative or a field engineer Severity Warning Action T S 12094 Ipfc xxxx xx xx x Adapter or Software error Device Reset rport failure vendor id 10DF device id d revision r Meaning The remote port data on the driver is NULL Corrective action A card or driver has a problem Contact your sales representative or a field engineer 644 SVmco User Guide Severity Warning Action T S 8 2 6 FCoE messages Linux This section lists FCoE related messages 12200 Ipfc2ooo xx xx x Software error Slow path EQ not allocated Meaning Memory Slow Path EQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action 645 SVmco User Guidel T S 12201 Ipfc xxxx xx xx x Adapter or Software error Failed setup of slow path EQ Meaning The setting for Slow Path EQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contac
372. g Dynamic Host Configurati Core Networking any Yes allow Core Networking Internet Group Managem Core Networking Any Yes alow Refresh core Networking IPv6 IPv In Core Networking Ay bw B Export List Core Networking Multicast Listener Done L Core Networking any Yes alow Core Networking Multicast Listener Query Core Networking Any Yes Allow core Networking Multicast Listener Report Core Networking any Yes Allow core Networking Multicast Listener Report Core Networking Any Yes Allow core Networking Neighbor Discovery Adve Core Networking Any Yes Allow No Core Networking Neighbor Discovery Solicit Core Networking Ay allow Core Networking Packet Too Big ICMPVE In Core Networking any Yes core Networking Parameter Problem ICMP Core Networking any Yes Allow core Networking Router Advertisement Core Networking Any Allow Networking Teredo UDP In Core Networking Any Yes Mw core Networking Time Exceeded ICMPv In Core Networking any Yes allow Networking Router Solicitation ICMPv In Core Networking any Yes allow C Distributed Transaction Coordinator RPC Distributed Transaction Coordi Any No Allow Distributed Transaction Coordinator RPC EP Distributed Transaction Coordi No Allow No Distributed Transaction Coordinator TCP In Distributed
373. g to virtual machine Receive side 5 Configuration to transfer log to virtual machine Transfer side 6 Configuration to send Trap by wat of MMB 204 SVmco User Guide 2 4 10 1 Configuration for PSA MMB communication LAN This chapter explain configuration of PSA MMB communication LAN to communicate between SVmcovm and MMB Note Itis necessary to allocate physical adapter for PSA MMB communication LAN to virtual machine to communication SVmcovm with MMB Please refer chapter 2 4 2 configuration before SVmcovm installation to confirm method to allocate IP address to set should include same subnet with MMB IP addresss for PSA MMB communication LAN MMB IP address can be set by MMB Web UI Event which detected by SVmcovm can not report if Interface on MMB PSA IP address is disabled And when change from disable to enable OS reboot is necessary 205 SVmco User Guidel E Configuration for PSA MMB communication LAN The following procedure show how to configure PSA MMB communication LAN 1 Start VMware vShpere Client 2 Click virtual machine which is allocatedvirtual switch for PSA MMB communication LAN in 2 4 2 Configuration before SVmcovm installation from left side menu 3 Click Power on from upper tool bar What is a Virtual Machine VSSESSSVSSBSEB Basic Tasks gt Power on tne virtual machine 9 Edit virtual machine settings 206 SVmco User Guide 4 Click Edit co
374. ge failed on disk from transition to active Meaning A power state change from transition to active failed 2 Device name Corrective action Replace the relevant physical drive Severity Warning Action R M T S 28618 SV RAID 2 Device error Power state change failed on disk from transition to stopped Meaning 1193 SVmco User Guidel A power state change from transition to stopped failed 2 Device name Corrective action Replace the relevant physical drive Severity Warning Action R M T S 28619 SV RAID 2 Device error Bad sector on disk Meaning A defective sector was detected 2 Device name Corrective action Replace the relevant physical drive Severity Warning Action R M T S 1194 SVmco User Guide 28620 SV RAID 2 Device error COD I O error on disk Meaning Reading or writing of COD failed 962 Device name Corrective action 1 Perform a manual rebuild of the relevant physical drive Example via ServerView RAID Manager 2 If the error recurs replace the relevant physical drive 3 If the error recurs even after replacing the drive collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28621 SV RAID 2 Device error SMART warning on disk Meaning A SMART warning was reported on the hard disk 2 Device name 1195 SVmco Use
375. grep snmpd Example of output If the command displays usr sbin snmpd as follows snmpd startup is in progress ps ax grep snmpd S 0 04 usr sbin snmpd Lsd Lf dev null p X This indicates that there is no line feed 37 SVmco User Guidel 4 If snmpd startup is in progress execute the service command to stop snmpd Syntax sbin service snmpd stop Change the oldEnginelD value defined in the var net snmp snmpd conf file case of SUSE R Linux Enterprise Server var lib net snmp snmpd conf Change it to an appropriate hexadecimal value consisting of up to 34 digits However be sure to use a value that is unique in the partitions in the same cabinet Example of changing the oldEnginelD value to 0x19760523 vi var net snmp snmpd conf oldEnginelD 0x19760523 Execute the service command to start snmpd Syntax sbin service snmpd start 38 SVmco User Guide 7 Move to the opt fujitsu SVmco sh directory to generate another SNMPv3 password for internal SVmco communication Syntax cd opt fujitsu S Vmco sh Execute snmpsetup sh in this directory When executed snmpsetup sh automatically generates an SNMPv3 password for internal SVmco communication Syntax snmpsetup sh install Start SVmco Syntax sbin service y30SVmco start 2 1 8 Installing a SVmco update This section describes how to install a SVmco update in Red Hat Enterprise Linux The description in t
376. he API and driver version numbers Severity Warning Action TIS 13161 744 SVmco User Guide mptscsih iocx Adapter error IOC Not operational vendor id 1000 device id d revisionz er Meaning The adapter is not in the operational state d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13163 mptscsih iocx Adapter error ioc_state DOORBELL_ACTIVE vendor id 1000 device id d revision r Meaning The adapter has the DOORBELL_ACTIVE flag turned on d Example 0030 9er Numerical value 1 to 3 digits Corrective action 745 SVmco User Guidel The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13164 mptscsih Software error lost hotplug event Meaning Memory acquisition for the hotplug process failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13173 mptscsih iocx Adapter error no suitable DMA mask vendor id 1000 device id d revision r 746 SVmco User Guide Meaning An invalid DMA mask was detected during adapter installation d Example 0030 9er Numerical v
377. he Following DNS server addresses Preferred DNS server n n Alternate DNS server validate settings upon exit Advanced 6 Confirm to access to ESXi this example show 192 168 1 10 by ping response ping 192 168 1 10 Network setting between virtual machine and ESXi is finished 146 SVmco User Guide 2 4 2 6 Setting of virtual machine to start automatically We recommend that SVmcovm service start synchronized with ESXi If virtual machine dose not start automatically it may delau to detect following failure l O e g PCI Express card hard disk failure notification After SVmco starts notification starts e PCI lane degraded After becoming OS Running the system start to detect Setting of virtual machine to start automatically the following procedure 1 Run the VMware vSphere Clinet 2 Click Configuration tab from home inventory inventory 3 Click Virtual Machine Startup and Shutdown 4 Click Properties on the right 3 cm rid Me Place zd TEET 90000002988 Recent Tasks Name Target or Status contains 147 SVmco User Guidel 5 Click Allow virtual machines to start and stop automatically with the system and move up the virtual machine which you installed svmcovm till Automatic Statup Then click OK button GD 123 doneof2nd Di 120 seconds Power
378. he fan on only one side is operating Corrective action Replace the faulty power supply unit Severity Warning Action R M T S 10708 534 SVmco User Guide SV Agents Adapter error Power supply redundancy lost Meaning Redundancy of the power supply units could not be recognized Corrective action Check both power supply units and replace the faulty one Severity Warning Action R M T S 8 2 4 LAN related messages Linux This section lists LAN driver messages in the following order Common e1000e related igb related ixgbe related Common This section lists LAN common messages 535 SVmco User Guidel 11000 ethx Transmit timed out vendor id vi device id d revision r Meaning A transmission time out occurred vi Example 8086 d Example 1209 9er Numerical value 1 to 3 digits Corrective action Check whether communication is possible through the device that output this message If communication is possible no action is necessary If communication is not possible collect the data for investigation dump or log and replace the adapter Severity Warning Action T S 11001 XXXX XX XX X Adapter error should not be a VF vendor id vi device id d revision Meaning Unjustified VF device ID is set to PCle SR IOV capability 536 SVmco User Guide vi Example 8086 d Example 1209 9er Numerical value 1 to 3 digits C
379. heck the following 1 Back up the data 2 Start a consistency check 3 Compare the backup data with the logical drive data 4 f they differ data loss restore the data that was last compatible Severity Warning Action R M T S 18634 SV RAID 2 Device error Error on disk Meaning An error was detected on the hard disk 2 Device name Corrective action Replace the relevant physical drive Severity Warning SVmco User Guidel Action R M T S 18635 SV RAID 2 Device error Bad block at LBA detected Meaning A defective block was detected on the logical drive 2 Device name Corrective action 1 Retry the operation when retry is possible for such operations as writing to files to confirm whether the process terminates normally 2 If the error recurs replace the relevant physical drive Severity Warning Action R M T S 18636 SV RAID 2 Device error Hot spare operation on logical drive failed Meaning The hot spare operation on the logical drive failed 998 SVmco User Guide 962 Device name Corrective action Confirm whether the problem is resolved with the following operation 1 Remove the relevant physical drive After 30 seconds have elapsed reconnect it 2 Replace the relevant physical drive If the error recurs even after replacing the physical drive collect investigation materials e g fjsnap PrimeCollect and contact your sales representative o
380. heck the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02165 diskctrl Operation not permitted Meaning The user does not have sufficient privileges to execute the command Corrective action Log in as a superuser and execute the command SVmco W 02167 diskctrl Invalid option Meaning The specified option is invalid Corrective action Confirm that the options and the disk are correctly specified Then try again 290 SVmco User Guide Windows SVmco W 02152 diskctrl no memory available Meaning A memory shortage occurred Corrective action Check the free space of the system memory Terminate unnecessary programs Then try again SVmco W 02158 diskctrl Cannot blinking location LED Meaning An attempt to blink the LED failed Corrective action Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02159 diskctrl Cannot clear location LED Meaning An attempt to turn off the LED failed Corrective action Check the hardware environment Execute the command again 291 SVmco User Guidel If the problem persists even after you exec
381. his section assumes that the SVmco package file SVmco VER REL tar gz has already been uncompressed in a work directory referred to as WORK_DIR in this document and directory SVmco has already been made 39 SVmco User Guidel Perform these operations with root authority When you update SVmco it is necessary to stop and start ServerView Agents If ServerView Agents is not stopped some files can not be replaced 1 Stop the ServerView Agents service srvmagt stop 2 Stop the SVmco service sbin service y30SVmco stop 3 Change the current directory to SVmco in WORK_DIR cd WORK_DIR SVmco 4 Enter the following command to start installation INSTALL sh 5 Start the SVmco service sbin service y30SVmco start 6 Start the ServerView Agents service srvmagt start 40 SVmco User Guide Notes of SVmco update When updating SVmco on PRIMECLUSTER system please stop PRIMECLUSTER according to the PRIMECLUSTER Installation and Administration Guide Because PRIMECLUSTER function stops during update or restart of SVmco temporarily either of two kinds of PRIMECLUSTER messages might be output 7210 An error was detected in MMB SA SA mmbp so to test host nodename failed The following message may be output when updating SVmco But there is no significant effect for SVmco activities sbin Idconfig LIBNAME is not a symbolic link The parameter IPVersion in configuration file ips
382. i dead recovery procedure Severity 954 SVmco User Guide Info Action R M T S 18575 SV RAID 2 Device error Adapter cache destaged for logical drive Meaning The cached data of the SAS array controller card was lost 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Info Action R M T S 18576 SV RAID 2 Adapter error Internal hardware error vendor id 1000 1734 device id d revision r Meaning 955 SVmco User Guidel An error was detected on the SAS array controller card 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18577 SV RAID 2 Adapter error Internal hardware error during POST vendor id 1000 1734 device id d revision r Meaning An error was detected on the SAS array controller card 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 956 SVmco User Guide Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engin
383. iable 51 pci or scsi S2 Environment variable name Corrective action Contact your sales representative or a field engineer Severity 510 SVmco User Guide Warning Action S 06298 51 hotplug event 96s2 doesn t correct data s3 Meaning A hotplug event was accepted but the format of the required data reported as an environment variable is incorrect 9 51 pci or scsi 52 Environment variable name 53 Format of the environment variable value Corrective action Contact your sales representative or a field engineer Severity Warning Action US 08401 Couldn t create the device object 511 SVmco User Guidel Meaning Creation of a driver object failed Corrective action No action is necessary Severity Info Action S 08402 Couldn t create symbolic link Meaning Creation of a driver object failed Corrective action No action is necessary Severity Info Action S 08403 512 SVmco User Guide Request device type error Meaning The DeviceloControl process failed Corrective action No action is necessary Severity Info Action 4778 08404 Query registry value failed Meaning The DeviceloControl process failed Corrective action No action is necessary Severity Info Action S 513 SVmco User Guidel 08405 Unrecognized control code Meaning DeviceloControl was called from a user space ap
384. ialog box After that SVmoo is reinstalled If you do not want to uninstall SVmco click the Cancel button in the confirmation message dialog box For details on how to acquire fix programs contact the distributor where you purchased your product or your sales representative Operations The descriptions in this section assume that the SVmco update file ServerViewMissionCriticalOption_Win exe has already been saved in a work directory When update SVmco it is necessary to stop and start ServerView Agents 73 SVmco User Guidel If ServerView Agents is not stopped some files can not be replaced Perform this operation with the Administrator authority 1 Open Services of Administrative Tools 2 Select and stop SNMP Service 3 Select and stop ServerView Virtualization Management Agent 4 Select and stop ServerView Server Control Service 5 Open the working directory using Explorer 6 Run the ServerViewMissionCriticalOption Win exe and follow the instruction given by it 7 Select and start ServerView Server Control Service Note1 It may be required for OS reboot after SVmco update 2 2 9 Uninstalling SVmco This section describes the SVmco uninstallation procedure 74 SVmco User Guide Remarks Uninstalling SVmco deletes all the files in the SVmco installation folder Save the necessary files before uninstallation To confirm the SVmco installation folder check the environment variable SV
385. ials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18582 SV RAID 2 Device error Multiple failure on disk detected Meaning 959 SVmco User Guidel More than one HDD failed 962 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18583 SV RAID 2 Device error Disk failed since it never entered ready state Meaning The hard disk did not enter the ready state 2 Device name Corrective action Replace the relevant physical drive Severity Error Action R M T S 960 SVmco User Guide 18584 SV RAID 2 Adapter error Internal software interface error vendor id 1000 device id d revision r Meaning An internal software error occurred 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action A driver error occurred 1 Check the operating system state 2 Restart the system partition OS 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18585 SVmco User Guidel SV RAID 2 Adapter error Device open error vendor id 1000 device id d revision r Meaning A device open error occurred 2
386. ical drive failed Meaning 1206 SVmco User Guide The hot spare operation on the logical drive failed 962 Device name Corrective action Confirm whether the problem is resolved with the following operation 1 Remove the relevant physical drive After 30 seconds have elapsed reconnect it 2 Replace the relevant physical drive If the error recurs even after replacing the physical drive collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28637 SV RAID 2 Device error Logical drive forced from failed to degraded Meaning The logical drive state changed from failed to degraded 2 Device name Corrective action If the drive is temporarily offline perform a rebuild of the other drives having problems 1207 SVmco User Guidel Severity Warning Action R M T S 28638 SV RAID 2 Adapter error Cluster down communication with peer lost vendor id v device id d revisionz er Meaning The cluster is down and the line is disconnected 2 Device name Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 1208 SVmco User Guide 28639 SV RAID 2 Adapter error Unable to
387. ication 420 SVmco User Guide Example REJECT setting in INPUT and FORWARD iptables L n Chain INPUT policy ACCEPT target prot optsource destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 state RELATED ESTABLISHED ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 state NEW tcp dpt 22 REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain FORWARD policy ACCEPT target prot opt source destination REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain OUTPUT policy ACCEPT target prot opt source destination Chain PSA MMB LAN 2 references target prot optsource destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 icmp type 8 ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 icmp type 0 ACCEPT udp 0 0 0 0 0 0 0 0 0 0 udp dpt 161 ACCEPT udp 0 0 0 0 0 0 0 0 0 0 udp spt 161 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp dpt 24450 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp spt 24450 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp spt 5000 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp dpt 5000 421 SVmco User Guidel 1 Confirm that the PSA MMB_LAN chain has been created sbin iptables L 422 SVmco User Guide iptables L Execution result Chain INPUT policy ACCEPT target prot optsource destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 state RELATED ESTABLISHED
388. ice Console exists in vSwitch0 and the physical adapter is vmnicO 3 Disconnect the physical adapter from vSwitchO and then connect the physical adapter vmnic1 which is used for the management LAN to vSwitcho Execute the esxcfg vswitch command to disconnect the physical adapter vmnicO from vSwitchO esxcfg vswitch U vmnicO vSwitchO esxcfg vswitch l Switch Name Num Ports Used Ports Configured Ports MTU Uplinks vSwitchO 64 2 64 1500 82 SVmco User Guide PortGroup Name VLAN ID Used Ports Uplinks VM Network 0 0 Service Console 0 1 Execute the esxcfg vswitch command to connect the physical adapter vmnic1 to vSwitchO esxcfg vswitch L vmnic1 vSwitchO esxcfg vswitch I Switch Name Num Ports Used Ports Configured Ports PortGroup Name VLAN ID Used Ports Uplinks VM Network 0 0 vmnic1 Service Console 0 1 vmnic1 4 Execute the esxcfg vswif command to assign the IP address 192 168 0 2 to vswifO esxcfg vswif i 192 168 0 2 n 255 255 255 0 vswifO esxcfg vswif l 83 User Guidel SVmco Name Port Group DVPort IP Family IP Address Netmask Broadcast Enabled TYPE vswifO Service Console 255 255 255 0 192 168 0 255 true STATIC X This indicates that there is no line feed IPv4 192 168 0 2 m Configuring the PSA to MMB communication LAN 7 Execute the esxcfg vswitch command to create a virtual switch vSwitch1 esxcfg vswitch a vSwitch1 esxcfg vsw
389. ice error Consistency check failed on logical drive Meaning A consistency check failed 2 Device name Corrective action This error occurs only when the physical drive that is not a logical drive fails 1 Check the state of the logical drive 2 If the logical drive state is not online check the state of the relevant physical drive 3 Check the additional error message of the relevant physical drive 4 Take corrective action according to the error message of the relevant physical drive 1202 SVmco User Guide Severity Warning Action R M T S 28631 SV RAID 2 Software error Consistency check aborted on logical drive Meaning A consistency check was aborted 2 Device name Corrective action A consistency check was aborted by the user 1 Restart the consistency check immediately Severity Warning Action ITIS 18632 SV RAID 2 Adapter error Consistency check errors on logical drive vendor id v device id d revision r 1203 SVmco User Guidel Meaning A consistency check was completed but uncorrectable errors were detected during the check 2 Device name 96v Example 1000 d Example 0079 r Numerical value 1 to 3 digits Corrective action Perform the consistency check MDC again manually Example via ServerView RAID Manager If the problem persists perform the following operations 1 Back up the data from the relevant logical drive 2 Delete the rel
390. ice id 9er Numerical value 1 to 3 digits Corrective action 1 Confirm that the BBU data cable and power cable are correctly connected to the RAID controller connectors 2 Confirm that the latest RAID controller and firmware are installed 3 If the error recurs replace the BBU 4 If the error recurs even after replacing the BBU collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 903 SVmco User Guidel 18504 SV RAID 2 Adapter error BBU voltage unstable vendor id 1000 1734 device id d revisionz er Meaning The battery voltage is unstable 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 Confirm that the BBU data cable and power cable are correctly connected to the RAID controller connectors 2 Confirm that the latest RAID controller and firmware are installed 3 If the error recurs replace the BBU 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18505 904 SVmco User Guide SV RAID 2 Adapter error BBU communication error vendor id 1000 1734 device id d revision r Meaning An error occurred in communication with the BBU 2 Device name d Example 0060 10F9 devi
391. ice iptables save Setting the destinations of traps from a partition For details on how to set the destinations of traps from a partition see 2 1 6 Setting the destinations of traps from a partition Remarks Make settings only as needed Operations management software such as Systemwalker needs these settings to manage events by partition Configuring SNMP to use duplicate disks 425 SVmco User Guidel For details on how to configure SNMP to use duplicate disks see 2 1 7 Configuring SNMP to use duplicate disks Confirming management LAN settings For details on how to confirm management LAN settings see 2 1 2 Confirming management LAN settings 6 1 7 Installing a SVmco update For details on how to install a SVmco update see 2 1 8 Installing a SVmco update 6 1 8 Uninstalling SVmco For details on how to uninstall SVmco see 2 1 9 Uninstalling SVmco 6 2 Manually Installing SVmco Windows Server 2008 2012 This section describes how to install SVmco in Windows Server 2008 2012 You need to log in with Administrator privileges for installation To install the SVmco as a non Administrator user with Administrator privileges right click the file and 426 SVmco User Guide select Execute as Administrator from the menu that appears Then install SVmco Remarks To operate the PRIMEQUEST 1000x2 series server you need to first install SVmco Otherwise the following restrictions apply
392. iled vendor id 1000 1734 device id d revision r Meaning A battery failure occurred 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1122 SVmco User Guide If a recalibration is being performed this message is information only A recalibration may take up to one day 1 Confirm that the BBU data cable and power cable are correctly connected to the RAID controller connectors 2 Confirm that the latest RAID controller and firmware are installed 3 If the error recurs replace the BBU 4 If the error recurs even after replacing the BBU collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28518 SV RAID 2 Adapter error Fatal firmware error vendor id 1000 device id d revisionz er Meaning A fatal error occurred in firmware 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1123 SVmco User Guidel Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28519 SV RAID 2 Adapter error Multi bit ECC error vendor id 1000 device id d revisionz er Meaning A multi bit error was detected 2 Device name d Example 0079 9er Numerical value 1 to 3 digits C
393. in a partition was moved to another partition Change the IP address setting by using the following procedure If you are changing the setting because of the above reason 1 you need to change the IP addresses of all partitions in the cabinet and the IP address of the PSA to MMB communication LAN on the MMB side to IP addresses in the same subnet Change the IP addresses on the MMB side from the MMB Web UI Notes Do change the automatically set communication values Otherwise PSA MMB communication may be disabled making SVmco functions unavailable 10 SVmco User Guide Change PSA to MMB LAN settings only after SVmoo installation If changed before SVmco installation the settings are overwritten by the installation If Interface of MMB PSA IP Address in the Network Configuration Network Interface window of the MMB Web UI is Disable you can use event notification function of SVmco After changing it from Disable to Enable the OS must be restarted Confirming the NIC of the PSA to MMB communication LAN Confirm the interface name is assigned to the NIC of the PSA to MMB communication LAN by using the following procedure Operations 1 Execute the ifconfig command to confirm the interface name This command lists the network interfaces recognized by the system Syntax sbin ifconfig a Example of output ethO eth1 and lo shown on the left side are the interface names sbin ifconfig
394. interrupt occurred because initialization of the MSI interrupt failed 96s ethx Or XXXX XX XX X Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation SVmco User Guide For a RHEL 5 3 Xen environment no action is necessary Although this message is output at operating system startup because the management operating system does not support MSI there is no effect on the system Severity Warning Action T S 11624 e1000e ethx Software error Interrupt allocation failed Meaning Setting an interrupt failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11625 e1000e ethx Software error MSI interrupt test failed using legacy interrupt 553 SVmco User Guidel Meaning A legacy interrupt is used because the MSI interrupt test failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11626 e1000e ethx Software error Error reading PHY register Meaning Reading of the PHY register failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 554 SV
395. investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28655 SV RAID 2 Adapter error Disks missing from configuration at boot vendor id v device id d revision r Meaning Hard disks could not be found at startup 2 Device name v Example 1000 d Example 0079 r Numerical value 1 to 3 digits Corrective action 1 Check the RAID configuration 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer 1221 SVmco User Guidel Severity Warning Action R M T S 28656 SV RAID 2 Adapter error Logical drives missing and go offline at boot vendor id v device id d revision r Meaning The logical drives went offline at startup 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 Check the RAID configuration 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 1222 SVmco User Guide 28657 SV RAID 2 Adapter error Logical drives missing at boot vendor id v device id d revisionz er Meaning Logical drives could not be found at startup 962 Device name 96v Example 1000 d Example 0079 9e
396. ion A field engineer performs step 7 as the hard disk recovery procedure 8 Replace the hard disk that S M A R T predicted to fail 9 Start the partition Then start WebBIOS from the BIOS window 10 n WebBIOS create an array configuration 11 Restore backup data or reinstall the operating system For the RAID 1 RAID 1E RAID 5 RAID 6 or RAID 10 configuration hot replacement Hot replacement is applicable to hard disks in the RAID 1 RAID 1E RAID 5 RAID 6 and RAID 10 configurations The workflow is described below SVmco User Guidel 1 Start ServerView RAID Manager 2 In ServerView RAID Manager confirm the mounting location by selecting the hard disk that S M A R T predicted to fail 3 Check whether other hard disks are faulty If a hard disk is faulty replace it 4 Ensure consistency to make the hard disks error free 5 In the tree view select the hard disk that S M A R T predicted to fail Confirm that Status is SMART Error 6 With the hard disk selected in the tree view select Locate device from the right click menu to cause the Alarm LED to blink at high speed interval of 0 3 seconds 7 Confirm the hard disk location Then with the hard disk selected in the tree view select Stop location from the right click menu to turn off the Alarm LED 8 With the hard disk selected in the tree view select Make Offline from the right click menu to turn on the Alarm LED 9 Confi
397. ion 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18546 934 SVmco User Guide SV RAID 2 Device error State change on logical drive from partially degraded to partially degraded Meaning The logical drive entered the degraded state 962 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18547 SV RAID 2 Device error State change on logical drive from partially degraded to failed Meaning The logical drive state changed from degraded to offline 962 Device name Corrective action 1 Replace the relevant physical drive 2 Reconfigure the array 935 SVmco User Guidel 3 If the error recurs collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer The loss of data is possible Severity Error Action R M T S 18548 SV RAID 2 Device error State change on logical drive from failed to failed Meaning The logical drive entered the offline state 2 Device name Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer
398. ion and driver version do not match 2 Device name Corrective action Check the firmware version and driver version Severity Warning Action 1257 SVmco User Guidel Uis 28709 SV RAID 2 Adapter error Channel disabled vendor id 6v device id d revision r Meaning A disabled line exists 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action This is a connection problem Check all wiring Severity Warning Action R M T S 28710 SV RAID 2 Device error Disk error fixed Meaning 1258 SVmco User Guide The disk error was corrected 962 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28711 SV RAID Adapter error Reboot required Meaning A reboot is required Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 1259 SVmco User Guidel 28712 SV RAID 2 Device error Disk forced from failed to online Meaning A disk that was pulled out failed to go online 2 Device name Corrective action If the hard disk is faulty replace the HDD SSD Severity Warning Action R M T S 28713 SV RAID 2 Device error Bad block table
399. ion with the Windows Firewall enabled the following ports must be open to enable them to send and receive data from the MMB SNMP Service uses UDP port 161 receive data from the MMB svmcommbs exe uses a port to send data to the MMB TCP port 5000 on the MMB side svmcommbs exe uses ICMP as the protocol for the MMB 57 SVmco User Guidel Operations 1 Select Start Administrative Tools Windows Firewall with Advanced Security 2 The Windows Firewall with Advanced Security window appears Click Inbound Rules in the left pane The Inbound Rules list appears in the center pane indow with Advanced Fie Action View Heb zem Name Profile _ Enabled Action _ Over Inbound Rules Me connection Securty Rules 2EITSPeercachng Content BITS Peercaching Ay low ig 88 Monitoring BITS Peercaching RPC BITS Peercaching Any No Allow BITS Peercaching RPC EPMAP BITS Peercaching Ay V Fiter by Profile BITS Peercaching WSD In BITS Peercaching Ay NT Fier by state Network Access DCOM In COM Network Access Ay low Core Networking Destination Unreachable Core Networking Any Yes Allow Faer by Grop h Core Networking Destination Unreachable Core Networking any Yes allow View core Networkin
400. ipath Manager and HBAnywhere Replace the relevant card by using the replacement function of the fjpciswap command C gt fjpciswap r OB 0 PCIC 5 Selected card name is Emulex LightPulse LPe1250 F8 PCI Slot 4 Storport Miniport Driver Please delete all settings about this card Do you want to remove this card y n 389 SVmco User Guidel y Removing the card The card has removed Please replace the card and input y key y Adding the The card has added C gt When Please replace the card appears replace the FC card and insert the cable After replacing the FC card press the y key Remarks The process may stop with the following message This message is displayed if an application is referencing the FC card or if the card was replaced soon after the device went offline Check whether any application is referencing the FC card If no application is referencing the card wait about 10 minutes and reexecute the command Depending on the configuration it may take a much longer time to replace the FC card 390 SVmco User Guide C gt fjpciswap r IOBZ0 PCIC45 Selected card name is Emulex LightPulse LPe1250 F8 PCI Slot 4 Storport Miniport Driver Please delete all settings about this card Do you want to remove this card y n y Removing the card ServerView Agents E 08745 internal error Device Eject failed PC VEN_10DF amp DEV_F015 amp SUBSYS_F0
401. isk failure detected after aborting building redundancy Meaning A disk failure was detected following a failure to make the disk redundant 2 Device name Corrective action 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28685 SV RAID 2 Device error Disk failed Meaning The hard disk failed 2 Device name Corrective action 1 Replace the relevant physical drive 1242 SVmco User Guide 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28686 SV RAID 2 Adapter error Operation failed vendor id v device id d revision r Meaning The operation failed 2 Device name v Example 1000 d Example 0079 r Numerical value 1 to 3 digits Corrective action 1 Replace the relevant RAID controller 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning 1243 SVmco User Guidel Action R M T S 28687 SV RAID 2 Software error Array without logical drive left Meaning An array without a logical drive exists 2 Device name Corrective action An a
402. issing Meaning The HDD does not exist 2 Device name Corrective action Check the RAID configuration Severity 929 SVmco User Guidel Warning Action R M T S 18539 SV RAID 2 Device error State change on logical drive from operational to degraded Meaning The logical drive state changed from online to degraded 2 Device name Corrective action 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18540 SV RAID 2 Device error State change on logical drive from operational to partially degraded 930 SVmco User Guide Meaning The logical drive state changed from online to degraded 962 Device name Corrective action 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18541 SV RAID 2 Device error State change on logical drive from operational to failed Meaning The logical drive state changed from online to offline 2 Device name Corrective action 1 Confirm that the latest RAID controller and firmware are installed 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales r
403. it ECC error critical threshold exceeded vendor id 1000 device id d revision r Meaning A single bit error was detected 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the RAID controller Severity Warning Action R M T S 18535 SV RAID 2 Adapter error Single bit ECC error further reporting disabled vendor id 1000 device id d revision r Meaning A single bit error was detected 2 Device name d Example 0079 r Numerical value 1 to 3 digits 927 SVmco User Guidel Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18536 SV RAID 2 Adapter error Previous configuration completely missing at boot vendor id 1000 1734 device id d revision r Meaning The configuration could not be found at startup 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Check the RAID configuration Severity Warning Action R M T S 928 SVmco User Guide 18537 SV RAID 2 Device error Logical drive partially degraded Meaning The logical drive entered the degraded state 962 Device name Corrective action Replace the relevant physical drive Severity Error Action R M T S 18538 SV RAID 2 Device error Disks m
404. it de 278 3 SVmco SVmcovm CLI Command Line Interface Operations 279 3 1 GEL of uiuit tiam eme ace 279 3 1 1 Disk Management Command diskctrl 281 3 1 2 SVmco Start Stop Command y30SVmoo 296 3 1 3 Command for Collecting SVmco Data for Investigation getosvmco 298 3 1 4 SNMP Security Setting Command 300 3 1 5 PCI Card Operation Command 302 3 1 6 Firewall Setting Command for the Management LAN Interface setmlanfw sh 318 3 1 7 PSA MMB Communication LAN Setting Command setpsalan 328 3 2 CLI of SVmCOVI eic eene ete iere 331 3 2 1 SVmcovm Start Stop Command y30SVmoo 333 3 2 2 Command for Collecting SVmcovm Data for Investigation getosvmco 336 3 2 3 Firewall setting command for SVmcovm sse 338 3 2 4 Setting for connecting to ESXi 340 4 Hot Replacement of Hard Disks eene 341 4 1 Overview of Hard Disk Hot 342 SVmco User Guide 4 2 Adding Removing and Replacing Hard Disks 346 4 2 1 Additio
405. itch l Switch Name Num Ports Used Ports Configured Ports MTU Uplinks vSwitchO 64 2 64 1500 vmnic1 PortGroup Name VLAN ID Used Ports VM Network 0 0 vmnic1 Service Console 0 1 vmnic1 vSwitchi 64 2 64 Uplinks 84 SVmco User Guide PortGroup Name VLAN ID Used Ports Uplinks X This indicates that there is no line feed 8 Execute the esxcfg vswtich command to connect the physical adapter vmnicO to the virtual switch 3t esxcfg vswitch L vmnicO vSwitch1 esxcfg vswitch l Switch Name Num Ports Used Ports Configured Ports PortGroup Name VLAN ID Used Ports Uplinks VM Network 0 0 vmnic1 Service Console 0 1 vmnic1 64 85 SVmco User Guidel 10 PortGroup Name VLAN ID Used Ports Uplinks 9 Add the port group PSA MMB to the created switch esxcfg vswitch A PSA MMB vSwitch1 esxcfg vswitch l Switch Name Num Ports Used Ports Configured Ports PortGroup Name VLAN ID Used Ports Uplinks VM Network 0 0 vmnic1 Service Console 0 1 vmnic1 PortGroup Name VLAN ID Used Ports Uplinks PSA MMB 0 0 vmnicO Execute the esxcfg vswif command to create a virtual port vswif1 86 SVmco User Guide The IP address to be set depends on the partition number Use the values in the table below IP addresses to be set for virtual ports number 172 30 0 2 255 255 255 0 172 30 0 3 gt lt Example with the partition number of 2 and the PSA MMB port group of vswif1 gt
406. ith a reboot Syntax 6 1 6 Settings after SVmco installation This section describes the settings after SVmco installation 418 SVmco User Guide Confirming SELinux function settings Checking the firewall function opening ports Setting the destinations of traps from a partition Configuring SNMP to use duplicate disks Confirming management LAN settings X Confirming SELinux function settings For details on how to confirm SELinux function settings see 2 1 3 Confirming SELinux function settings Checking the firewall function opening ports For the required firewall for the PSA MMB communication LAN and the management LAN only a chain is automatically configured Since the settings related to PSA MMB communication LAN interfaces are essential add the jump setting for the chain for PSA MMB communication referred to below as the PSA MMB LAN chain to INPUT and OUTPUT chains in iptables manually For the setting procedure see PSA to MMB communication LAN interfaces Also the settings related to management LAN interfaces are required only for PRIMECLUSTER linkage For the setting procedure see Management LAN interfaces in 2 1 4 Checking the firewall function opening ports PSA to MMB communication LAN interfaces 419 SVmco User Guidel The firewall settings vary depending on the environment The settings shown in the following procedure are an example of settings for PSA to MMB commun
407. ition failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity 872 SVmco User Guide Warning Action T S 14169 scsi Software error FC Virtual Port LLDD Create failed Meaning FC Virtual Port LLDD creation failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14170 scsi h c i l Software error Cannot create vport symlinks Meaning vport symlinks cannot be created h host number 873 SVmco User Guidel c channel number 96i id 9 lun number Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14171 sd h c i l Device error unsupported protection type vendor Vv model m serial noz96ser Meaning This type of disk cannot be formatted h host number c channel number 96i id l lun number Corrective action Replace the disk Severity Warning Action 874 SVmco User Guide R M T S 14172 sd s Software error missing header in MODE_SENSE response Meaning The Mode Sense information is missing 9es sd a z or h e i l h host number c channel number 956i id l lun number Corrective action Collect the data for investiga
408. itions in the cabinet 214 SVmco User Guide 11 Confirm ping is reply to MMB following is example MMB IP address is 172 30 0 1 ping 172 30 0 1 12 Edit configuration file for SVmcovm File can be edited by text editor SVmcovm installation directory XetcYfu j i tsuYSVmcoYusrYmmb an conf 1 C Program Files x86 YFujitsuYXServerView Suite SVmco etc fuj i tsu SVmco usr mmb an conf 13 Set following parameter Setting value MMB IP IP address for MMB PSA communication LAN by MMB Web UI ID Partition number for ESXi Example When IP address is 172 30 0 1 and ID is 3 215 SVmco User Guidel NETWORK MMBIP 172 30 0 1 PARTITION ID 3 Configuration for PSA MMB communication LAN is finished 2 4 10 2 Configuration windows firewall For operation with Windows firewall enabled the following ports must be open to enable them tosend and receive from th MMB svmcommbs exe uses a port to send data to MMB TCP port 5000 on the MMB side svmcommbs exe uses ICMP protocol for the MMB Operation 1 Select Start Administrative Tools Windows Firewall with Advenced Security 2 The Windows Firewall with Advenced Security window appears Click Inbound Rules in the left pane The Inbound Rules list appears in the center pane 216 SVmco User Guide arialB a rci Fre et rco s bouna rutes Tus Ono
409. ive or a field engineer Severity 669 SVmco User Guidel Warning Action T S 12240 Ipfc xxxx xx xx x Software error Failed to allocate mbox for ADD FCF cmd Meaning Memory ADD_FCF command can not be allocated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12241 Adapter or Software error ADD FCF RECORD mailbox failed Meaning 670 SVmco User Guide ADD FCF RECORD mailbox process is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12242 Ipfc xxxx xx xx x Adapter or Software error INIT VPI Mailbox failed Meaning INIT VPI mailbox process is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 671 SVmco User Guidel 12243 Ipfc xxxx xx xx x Software error Failed to allocate mbox for READ FCF cmd Meaning Memory READ_FCF command can not be allocated Corrective action A driver or kernel has a fault or memory is insufficie
410. ixgbe xxxx xx xx x Adapter error VF already enabled for this device vendor id 8086 device id d revision r Meaning VF is already enabled for this device Eliminate the spoofed packet error and reload all VF drivers d Example 1209 r Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or fjsnap for RedHat and contact your sales representative or a field engineer 615 SVmco User Guidel Severity Warning Action T S 11847 ixgbe xxxx xx xx x Adapter error VF has caused a PCle error vendor id 8086 device id d revision r Meaning A PCle error occurred d Example 1209 r Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or fjsnap for RedHat and contact your sales representative or a field engineer Severity Warning Action TIS 8 2 5 Fibre Channel messages Linux This section lists Fibre Channel related messages 616 SVmco User Guide 12002 Ipfc xxxx xx xx x Device or FC Network error unknown ELS command received vendor id 10DF device id d revision r Meaning An unknown or unsupported ELS command was received from a remote Nport d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Check the remote Nport Severity Warning Action T S 12005 Ipfc xxxx xx xx x Device or FC Network error Nodev timeout vendor id 10DF device id d r
411. ization The device is unidentifiable because this error occurred during initialization before a name had been determined Corrective action Review the system design or add memory Severity Warning Action T S 14030 st Software error failed to enlarge buffer Meaning Memory is insufficient Memory acquisition for the buffer failed during initialization or in the open process Corrective action Review the system design or add memory Severity Warning Action TIS 792 SVmco User Guide 14031 st Software error overflow Meaning A driver has a fault It tried to copy a new write request to the buffer in the kernel but an overflow occurred Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14032 st Software error overflow Meaning A driver has a fault It tried to copy a write request to the buffer in the kernel but an overflow occurred Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning 793 SVmco User Guidel Action T S 14033 st Software error overflow Meaning A driver has a fault It was processing a read request and tried to copy the request from the buffer in the kernel but a buffer state inconsistency occurred Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity
412. ization failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 761 SVmco User Guidel 13198 mptscsih iocx Adapter error Not Ready vendor id 1000 device id d revision r Meaning The adapter does not become READY Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13199 mptscsih iocx Software error the smp response space is missing Meaning The SMP response space cannot be found Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning 762 SVmco User Guide Action T S 13200 mptscsih iocx Software error multiple segments Meaning There is a request entry or response entry divided into several segments Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 13201 mptscsih iocx Software error smp timeout Meaning An SMP timeout occurred Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer 763 SVmco User Guidel Severity Warning Action T S 13202
413. k is Operational If set as a Spare disk The replacement hard disk automatically becomes a spare disk Then the Alarm LED of the hard disk goes out In the ServerView RAID Manager window confirm that Status for the hard disk is Global Hot Spare or Dedicated Hot Spare After the rebuild is complete a copyback operation may be performed 359 SVmco User Guidel 7 Exit ServerView RAID Manager 4 3 2 Hard disk preventive replacement This section describes the workflow for preventive replacement of a hard disk S M A R T predicted to fail For the RAID 0 configuration cold partition replacement To replace a hard disk in the RAID 0 configuration apply cold partition maintenance The workflow is described below 1 Back up data in all the hard disks under the array controller card that are subject to preventive replacement 2 Start ServerView RAID Manager 3 In ServerView RAID Manager confirm the mounting location by selecting the hard disk that S M A R T predicted to fail 4 Check whether other hard disks are faulty If a hard disk is faulty replace it 360 SVmco User Guide 5 Restart the partition Then start WebBIOS from the BIOS window 6 In WebBIOS select the array controller card connected to the hard disk subject to preventive replacement Then execute Clear Configuration to erase the data on the hard disk 7 When the data has been erased exit WebBIOS and power off the partit
414. l An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13045 mptscsih Software error Unable to copy mpt_ioctl_diag_reset struct Meaning The structure of the ioctl command for HardReset cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action TIS 13046 mptscsih Adapter error reset Failed Meaning 696 SVmco User Guide The adapter reset failed Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13047 mptscsih Software error Unable to copy mpt_fw_xfer struct Meaning The structure of the ioctl command for downloading firmware cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13048 SVmco User Guidel mptscsih Software error Unable to copy f w buffer hunk Meaning Firmware cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action TIS 13049 mptscsih iocx Adapter error IOC says it doesn t support F W download vendor id 1000 device id d revisionz er Meaning
415. l WOL 9 UDP All httpClient 80 443 TCP susian 514 1514 11 TCPY All xl 98 SVmco User Guide 5 Check SSH and click Options button By default remote clients are prevented from accessing services on this host and local clients are prevented from accessing services on remote hosts Unless configured otherwise daemons will start automatically Daemon Running vpxa Running ESXi Shell Stopped xorg Stopped Local Security Authentication Serv Stopped NTP Daemon Stopped Stopped Stopped Direct Console UI Running CIM Server Running Service Properties SSH esx base This VIB contains all of the base functionality of vSphere ESXi SVmco User Guidel 6 Click Start in Service Commands and Click OK button Options 100 SVmco User Guide 7 Confirming SSH is Running and click the OK button By default remote dients are prevented from accessing services on this host and local dients are prevented from accessing services on remote hosts Unless configured otherwise daemons will start automatically vpxa ESXi Shell xorg Daemon Running Running Stopped Stopped Local Security Authentication Serv Stopped NTP Daemon vprobed Stopped Stopped SSH Running Direct Console UI CIM Server Running Running SSH esx base This VIB contains all of the base functionality of vSphere ESXi 101 SVmco User Guid
416. l Cannot clear location LED SVmco 02165 diskctrl Operation not permitted SVmco W 02167 diskctrl Invalid option In Windows SVmco W 02152 diskctrl no memory available SVmco W 02158 diskctrl Cannot blinking location LED SVmco 02159 diskctrl Cannot clear location LED SVmco 02165 diskctrl Operation not permitted SVmco 02167 diskctrl Invalid option SVmco W 02174 diskctrl Device not found SVmco W 02169 diskctrl too few or more option 288 SVmco User Guide SVmco 02181 diskctrl Cannot get device information Snmp SVmco W 02182 diskctrl Cannot get device information WMI SVmco W 02187 diskctrl internal error SVmco 02189 diskctrl Target Device is not connected 5 Message Details Linux SVmco W 02152 diskctrl no memory available Meaning A memory shortage occurred Corrective action Check the free space of the system memory Terminate unnecessary programs Then try again SVmco W 02158 diskctrl Cannot blinking location LED Meaning An attempt to blink the LED failed Corrective action Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer 289 SVmco User Guidel SVmco W 02159 diskctrl Cannot clear loation LED Meaning An attempt to turn off the LED failed Corrective action C
417. letion of a mailbox command that had supposedly not been issued was reported d Example F980 r Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 620 SVmco User Guide 12016 Ipfc xxxx xx xx x Adapter error CONFIG mbxStatus Error vendor id 10DF device id d Meaning A CONFIG_LINK mailbox command was issued but it failed d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12018 Adapter or Software error Ring handler Meaning The index of the response ring on the port side is larger than the ring size Corrective action A driver hardware or firmware has a fault Contact your sales representative or a field engineer 621 SVmco User Guidel Severity Warning Action TIS 12020 Ipfc xxxx xx xx x Adapter or Software error Ring issue Meaning The command get index of the ring on the port side is larger than the ring size Corrective action A driver hardware or firmware has a fault Contact your sales representative or a field engineer Severity Warning Action T S
418. lidity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a System restart collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 11700 igb xxxx xx xx x Adapter or Software error No usable DMA configuration aborting Meaning DMA cannot be used on this system Corrective action SVmco User Guide Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11701 igh xxxx xx xx x Adapter error The NVM Checksum Is Not Valid vendor id 8086 device id d revision r Meaning An NVM checksum error was detected d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11702 563 SVmco User Guidel igb2000cxx xx x Adapter error Hardware Error vendor id 8086 device id d revision r Meaning A hardware error was detected d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11703 igb Xxxx xx xx x Adapter error NVM Read Error vendor id 8086 device id d revision r Meaning An NVM read er
419. llocated to a different enclosure 2 Device name Corrective action 1 Check the RAID configuration 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action T S 18662 SV RAID 2 Adapter error Foreign configuration table overflow vendor id v device id d revision r Meaning 1018 SVmco User Guide A foreign configuration table has reached its limit 962 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18663 SV RAID 2 Adapter error Partial foreign configuration imported vendor id v device id d revision r Meaning Only a part of the foreign configuration was imported 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits 1019 SVmco User Guidel Corrective action Only a part of the configuration was imported Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18664 SV RAID 2 Device error Consistency check finished with correctable errors on logical drive Meaning A consistency check ha
420. llotted to the partition Please refer to the chapter of Setting of the partition name of PRIME QUEST1000 series installation manual for details MMB virtual IP address It is virtual IP address to access MMB Web UI Please refer to the chapter of Setting of the network of MMB of PRIME QUEST1000 series installation manual for details Remarks Operations management software e g Systemwalker needs these settings to manage events by partition 193 SVmco User Guidel Open the following file on the virtual machine etc fujitsu SVmco usr svmcovmtrap conf The parameter of information necessary for the Trap sending is as follows e TRAP SET Y Description Setting of Trap sending by way of MMB Y Value 0 snmp trap notification is disabled 1 snmp trap notification is enabled Default setting 1 Partition Name Y Description name of Partiton Y Vaule 0 63 string Defaule null string e MMB V IP Y Description MMB virtual IP address v Vaule 0 0 0 0 255 255 255 255 Defaule 255 255 255 255 194 SVmco User Guide For example In case of snmp trap is enabled partition name is Test Machine MMB virtual IP address is 192 168 40 1 gt Before TRAP TRAP SET 21 Partition Name V 1 255 255 255 255 After TRAP TRAP_SET 1 Partition Name Test Machine 1 192 168 40 1 This is the end of setting 195 S
421. located Corrective action Add memory or reduce the load If the problem persists collect fisnap and contact your sales representative or a field engineer Severity Warning Action T S 14099 sg Software error alloc_disk failed Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 830 SVmco User Guide 14100 sg Software error cdev alloc failed Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 14101 sg Software error sg alloc failed Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning SVmco User Guidel Action T S 14102 sg Software error class_simple_device_add failed Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales represen
422. m Meaning 784 SVmco User Guide A tape fast forward or rewind error occurred on the device 96v Example FUJITSU m Example MAP3367NC Corrective action If normal operation cannot be restored even after cleaning and tape replacement replace the drive Severity Warning Action R M T S 14019 st st 0 9 Device error Error on flush vendor v model m Meaning A write error EIO occurred on the device 96v Example FUJITSU m Example MAP3367NC Corrective action See the message before this one and take corrective action Severity Warning 785 SVmco User Guidel Action R M T S 14020 st st 0 9 Device error Can t set default drive buffering mode vendor v model m Meaning A device error occurred Changing the tape drive buffering mode MODE_SELECT failed Example FUJITSU 9em Example MAP3367NC Corrective action Check whether the tape device supports the buffer value contained in the message If supported a hardware failure occurred Replace the drive Severity Warning Action R M T S 14021 st st 0 9 Software error Can t allocate one page tape buffer Meaning 786 SVmco User Guide Memory is insufficient Buffer expansion failed Corrective action Review the system design or add memory Severity Warning Action T S 14022 st st 0 9 Device error Error on write filemark vendor v model m Meaning A device er
423. m SVmcovm which version is before 1 1 please set configuration to send trap by way of MMB If you you do not reboot OS please start SVmcovm service And if syslog colletor is used it is necessary to start syslog collector by the following procedure 1 Start syslog collector on virtual machine 2 Login to virtual machine and confirm that log is transferred to repository directory which is set by procedure 6 in syslog collector installation Confirm file time stamp is updated If file is not transferred execute following procedure 1 Login to ESXi by SSH 2 Execute following command esxcli system syslog reload When file is not still transferred please execute procedure from beginning Update procedure is finished 257 SVmco User Guidel 2 4 13 SVmcovm uninstall This chapter show how to uninstall SVmcovm Note When uninstall SVmcovm all files and directories are removed under SVmcovm installation directory Please backup necessary file before uninstall SVmcovm installation directory can be confirmed by Environment variables SVmco INSTALLPATH Procedure Stop syslog collector service if syslog collector is used for log transfer 1 Select Control Panel gt Program and Feature 2 Select ServerView Mission Critical Option VM from program list and click Uninstall Install preparation screen is displayed and also confirmation is displayed 3 Click OK then start uninst
424. mand Add a card by executing the add a command Recovery of the PCI card status 1 Example of a case in which identifiers do not appear in the displayed list C gt fjpciswap Replaceable PCI cards are displayed UnitName Func DeviceName Emulex LightPulse LPe1250 F8 PCI Slot 4 Storport Miniport Driver Intel R PRO 1000 PT Dual Port Server Adapter 1 Intel R PRO 1000 PT Dual Port Server Adapter 2 Intel R PRO 1000 PT Dual Port Server Adapter 3 Intel R PRO 1000 PT Dual Port Server Adapter 4 315 SVmco User Guidel 2 Example of a case in which PCI card information does not appear in the displayed list This example includes cases in which only the control target PCI card does not appear If a PCI card has not been replaced execute the Add command after replacing the card C gt fjpciswap Replaceable PCI cards are displayed Unit Name Func Device Name there are no removable pci card 316 SVmco User Guide 3 Example of a case in which the relevant PCI card IOB 1 PCIC 4 FUNC 0 information does not appear in the displayed list C gt fjpciswap Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 5 FUNC 0 Intel R PRO 1000 PT Dual Port Server Adapter 1 IOB 1 PCIC 5 1 Intel R PRO 1000 PT Dual Port Server Adapter 2 IOB 1 PCIC 7 FUNCZO Intel R PRO 1000 PT Dual Port Server Adapter 3 IOB 1 PCIC 7 FUNC 1 Intel R PRO 1000 PT
425. mary 106 SVmco User Guide 5 Check Create a vSphere standard switch and Physical adapter vmnicO of PSA MMB communication LAN which confirm Chapter 2 4 2 3 Then click Next button Add Network Wizard loj xi Virtual Machines Network Access Virtual machines reach networks through uplink adapters attached to vSphere standard switches Connection Type Select which vSphere standard switch will handle the network traffic for this connection You may also create a new Network Access vSphere standard switch using the undaimed network adapters listed below Create a vSphere standard switch Speed Networks erpevetign 825671 2 Gigabit Network Connection 107 User Guidel 6 Input PSA MMB LAN in the Network Label and click Next button Add Network Wizard E SVmco Virtual Machines Connection Connection Type Settings Use network labels to identify migration compatible connections common to two or more hosts Network Access Summary Virtual Machine Port Group PSA MMB LAN new vnc 108 SVmco User Guide 7 Click Finish button after confirming physical adapter Add Network Wizard Ready to Complete Verify that all new and modified vSphere standard switches are configured appropriately Connection Type Network Access Connection Settings Virtual Machine Port Group P PSA MMB LAN 4 Cg mo gt H
426. may take up to one day 1 Confirm that the BBU data cable and power cable are correctly connected to the RAID controller connectors 2 Confirm that the latest RAID controller and firmware are installed 3 If the error recurs replace the BBU 4 If the error recurs even after replacing the BBU collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18518 SV RAID 2 Adapter error Fatal firmware error vendor id 1000 device id d revisionz er Meaning A fatal error occurred in firmware 2 Device name d Example 0079 9er Numerical value 1 to 3 digits 915 SVmco User Guidel Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18519 SV RAID 2 Adapter error Multi bit ECC error vendor id 1000 1734 device id d revision r Meaning A multi bit error was detected 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action If the error recurs replace the RAID controller Severity Error Action R M T S 916 SVmco User Guide 18520 SV RAID 2 Adapter error Single bit ECC error vendor id 1000 1734 device id d revision r Meaning A single bit error was detected 2 Device name d
427. mco INSTALLPATH Operations 1 Select Control Panel Programs and Features The Programs and Features window appears Select ServerView Mission Critical Option from the list of currently installed programs Then click Remove The Preparing to install window appears Then a deletion confirmation message appears Click the Yes button Uninstallation begins Immediately after uninstallation is completed the Uninstall Complete window appears Click the Finish button To delete the PSHED Plugin driver you need to restart the operating System Be sure to confirm that the operating system can be restarted before restarting it 75 SVmco User Guidel 2 3 Configuring SVmco VMware The bundled software is stored in ServerView Suite DVD1 Copy the files from ServerView SuiteDVD1 and use them 2 3 1 Installing SVmco This section describes how to install SVmco 1 Start the terminal with root privileges 2 Mount ServerView Suite DVD1 3 Copy the SVmco module to any directory of the PRIMEQUEST 1000x2 series server Then expand the files cp MNT SVSLocalTools Japanese SVmco SR Linux SVmco XXXRHEL5 tgz MNT is the mount point V This indicates that there is no line feed XXX depends on the version In the above example the any directory is tmp cd tmp tar xvzf SVmco XXXRHEL5 tar gz 4 Execute the following command cd SVmco 76 SVmco User Guide I
428. mco User Guide 11627 e1000e Software error multicast array memory allocation failed Meaning Memory acquisition for the multicast address table failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 11628 e1000e ethx Software error Could not acquire PHY Meaning PHY semaphore acquisition failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity 555 SVmco User Guidel Warning Action T S 11629 e1000e ethx Software error Could not read PHY page 769 Meaning Reading of PHY page 769 failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11630 e1000e ethx Software error Could not set PHY Host Wakeup bit Meaning Reading of the PHY Host Wakeup bit failed Corrective action 556 SVmco User Guide Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11631 e1000e xxxx xx xx x Software error
429. mounted and that all external disk unit cables are correctly connected to the connectors 2 Replace the relevant physical drive 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28628 1200 SVmco User Guide SV RAID 2 Device error 5 0V power failed for disk Meaning 5 0 V power supply for the hard disk failed 962 Device name Corrective action 1 Confirm that the SAS array disk unit is correctly mounted and that all external disk unit cables are correctly connected to the connectors 2 Replace the relevant physical drive 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28629 SV RAID 2 Device error 12V power failed for disk Meaning 12 V power supply for the hard disk failed 2 Device name Corrective action 1201 SVmco User Guidel 1 Confirm that the SAS array disk unit is correctly mounted and that all external disk unit cables are correctly connected to the connectors 2 Replace the relevant physical drive 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28630 SV RAID 2 Dev
430. mpd conf file Add setting snmpd start option Change Note If you change the IP address of the dedicated PSA to MMB communication LAN on the MMB side or partition side you need to then restart SVmco Otherwise SVmco would not be able to report any detected errors 262 SVmco User Guide 2 5 4 Configuring the PSA to MMB communication LAN This section describes how to configure the PSA to MMB communication LAN Please start up YaST2 first and then find to configure the PSA to MMB comunication LAN 1 Start up YaST2 in the case of CLI screen Input the following command example yast2 Display 263 SVmco User Guidel 2 Configuring the PSA to MMB communication LAN select Network Devices gt Neowork Setting 264 SVmco User Guide Select Name with BusID 0000 00 19 0 NIC for PSA to MMB communication and write down Device Name then Edit and Enter X BusID Device Name is displaied at the Yast screen below Device Name is ethO in the following figure 265 SVmco User Guidel Select Statically assingned IP Address Input IP Address Subnet Mask etc example In the case of IP Address 172 30 0 4 Subnet Mask 255 255 255 0 266 SVmco User Guide Select Hardware Input in the following parameter on the Ethtool options speed 100 duplex full autoneg off Select Next and Enter 267 SVmco User Guidel
431. mputer that ke a a gt Wun Macnee b messo physical computer runs an operating system and QN applications An operating system installed on a vrtual r3 S B wanara cuted a QUE system Because every virtual machne is an isolated computing 4 amp environment you use vrtuai machines as desktop or N workstation environments as testing environments or to consolidate server applications Virtua machines run on hosts The same host can run many wrtus machines Basic Tasks E Shut down the virtual machine Suspend the virtual machine y Edit virtual machine settings E Merz Excel Virutal console screen Press CTRL ALT DELETE to log on 209 SVmco User Guidel 7 Start command prompt after login and execute following command to confirm network interface which is allocated for PSA MMB communication LAN To search find mac address which is confirmed by procedure 5 gt ipconfig all Execution result Example Connection specific DNS Suffix i gU 58 56 B3 60 52 This example show Network Connection is PSA MMB communicatin LAN 210 SVmco User Guide 8 Open Control Panel gt Network and internet gt Network common center and select LAN which is confirmed by procedure7 In this example Local Area Connectin Network and Sharing Center goe Control Pa
432. n S 02709 failed to update filter file Meaning The filter update did not complete normally Corrective action Confirm that the user logged in as a superuser Also confirm that SVmco is correctly installed Severity Error Action US 484 SVmco User Guide 02716 illegal version value1z9e1 lid 2 Meaning The value specified for the version number is outside its range 961 Numerical value 962 Character string 963 Character string Corrective action The provided filter definition may be incorrect Contact your sales representative or a field engineer Severity Error Action US 02717 illegal version lid 1 value1 2 value2 3 Meaning The value specified for the version number is invalid 1 Numerical value 2 Character string 485 SVmco User Guidel 3 Character string Corrective action The provided filter definition may be incorrect Contact your sales representative or a field engineer Severity Error Action US 02718 cannot update filter file Meaning Filters cannot be updated because SVmco is running Corrective action Stop SVmco Then try again Severity Error Action S 02800 486 SVmco User Guide Could not load s1 s2 Meaning Loading of a driver required for SVmco operation modprobe failed s1 Name of the driver for which loading failed sg or mptctl 96s2 Return value of modprobe Corrective action
433. n 64 SVmco User Guide 16 Click New Rule in the right pane of the Windows Firewall with Advanced Security window The New Outbound Rule Wizard window appears with Rule Type displayed at the top left Select Custom Then click the Next button The wizard displays the Program window as indicated at the upper left Select This program path Then click the Browse button Select svmcommbs exe Then click the Next button Remarks svmcommbs exe is in opt fujitsu SVmco bin in the SVmco installation path The default installation path for SVmco is Program Files fujitsu ServerView Suite SVmco 65 User Guidel 18 9 New Outbound Rule Wizard x SVmco The wizard displays the Protocol and Ports window as indicated at the upper left Select ICMPv4 in Protocol type Then click the Next button Protocol and Ports Specify the protocol and ports that this rule matches Steps What protocol and ports does this rule apply to Program Protocol and Ports Protocol type Scope Protocol number 5 Action Profile Local port pps Name j Example 80 445 8080 Remote port All Ports Example 80 445 8080 Internet Control Message Protocol Customize ICMP settings New Outbound Rule Wizard Protocol and Ports 66 SVmco User Guide 19 The wizard displays the Scope window as indicated at the upper left Select
434. n Then click Add Click the OK button Select Action Restart from the menu bar to restart SNMP Service How to confirm a trap destination setting To confirm a trap destination setting use the standard SNMP Service trap sent to restart SNMP Service in the above step 8 You can confirm the correct trap setting by checking whether the trap was received 70 SVmco User Guide Remarks The operation performed in step 6 on the trap source machine restarts SNMP Service After that operation a Cold Start trap is posted to the trap receiving application at the trap destination Cold Start is a standard SNMP Service trap snmptrapd runs on the Linux machine that is the trap destination to receive traps snmptrapd outputs the following message to the system log Confirm that the Linux machine received the trap normally Aug 17 14 50 03 pq server snmptrapd 2600 2005 08 17 14 50 03 pq server fujitsu com 192 168 0 162 via 192 168 0 162 TRAP SNMP v1 community public SNMPv2 SMI enterprises 211 1 31 1 2 100 3 Cold Start Trap 0 Uptime 0 00 00 00 X This indicates that there is no line feed 2 2 7 Setting the Watchdog Timer for monitoring after a STOP error fatal system error If a STOP error fatal system error occurs in the system the following situation results After you select Partition Power Control from the MMB Web UI the window displays Stop Error under System Progress for the rel
435. n Folder Click Next to install to this folder or click Change to install to a different Folder C3 Install vSphere Syslog Collector to C Program Files x86 MwarelVMware Syslog Collector Change vSphere Syslog Collector Configuration Repository directory C Program Files x86 Fujitsu Serverview Change SuitelSvmcolvarlfujitsuSVmcolloglsvfsl Size of log file before rotation MB Log rotations to keep fe InstallShield eee lt Back Canel 7 Select Standalone for setup type and click Next iy vSphere Syslog Collector x Setup Type Choose the setup type that best suits your needs Standalone installation 1 Install vSphere Syslog Collector on this machine Mware vCenter Server installation 19 Integrated VMware vCenter Server installation InstallShield E lt Back 237 SVmco User Guidel 8 No change for port setting and click Next ie vSphere Syslog Collector xi vSphere Syslog Collector Port Settings Specify the vSphere Syslog Collector Server Port vSphere Syslog Collector Server Port 514 TCP protocol UDP protocol vSphere Syslog Collector Server SSL Port 1514 IV Secure connection 551 Installshield lt Back a Cancel 9 IP address for ID is different by network configuration 1 In case of network configuration 1 Set IP address which is set at procedured in Windows2008 2012
436. n LAN setting command after restarting the operating system When the PSA to MMB network interface SVMCONIF of LAN has already existed the setting of PSA to MMB communication LAN is not executed Please execute the command after changing the network interface name except for SVMCONIF when you need to reconfigure 2 Restart the operating system Performing the above procedure sets the following values IP address 172 30 0 partition ID 22 24 Example Partition ID of 2 172 30 0 4 24 Communication settings Auto Negotiation off Speed 100 Mbps 49 SVmco User Guidel Duplex full lt Network Interface gt Change network interface name of the PSA to MMB communication LAN to SVMCONIF 50 SVmco User Guide In the following cases change the IP address setting The automatically set IP address is the same as the IP address or subnet used for a production network or management network You are configuring a new partition using a duplicate disk from another partition The partition ID changes because a disk installed in a partition was moved to another partition You are configuring Windows cluster MSCS with partitions assigned the same number with the cluster spanning cabinets The same IP addresses are assigned so a configuration check detects an error indicating that a duplicate IP address was found Change the IP address setting by using the following procedure If you are
437. n disk from failed to failed Meaning The HDD entered the failed state 2 Device name Corrective action 939 SVmco User Guidel Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18554 SV RAID 2 Device error State change on disk from hot spare to failed Meaning Replace the dead HDD Set HotSpare 2 Device name Corrective action 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18555 940 SVmco User Guide SV RAID 2 Device error State change on disk from rebuilding to failed Meaning Replace the dead HDD Perform a rebuild 962 Device name Corrective action 1 Perform a rebuild again manually Example via ServerView RAID Manager 2 If the error recurs replace the relevant physical drive 3 If the error recurs even after replacing the drive collect investigation materials 9 fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18556 SV RAID 2 Device error State change on disk from operational to failed Meaning The HDD state changed from operational to failed 2 Device name Corrective action 1 Replace the relevant ph
438. n procedure mener nemen 346 4 2 2 Removal proced re 5 i ee eate ede dens 348 4 2 3 Replacement procedure for hard disk failures not causing non PESPOMSIVENESS cc EE 351 4 2 4 Replacement procedure for hard disk failures causing non responsiveness 354 4 3 Replacing Hard Disks a Hardware RAID Configuration 358 4 3 1 Hot replacement of a faulty hard disk 358 4 3 2 Hard disk preventive replacement m 360 4 3 3 Hard Disk Replacement at Multiple Deadlock Occurrence 364 5 PCI Card Hot Maintenance in Windows eee 365 5 1 Overview of Hot 365 5 1 1 Overall rnt ete 366 5 2 Common Hot Plugging Procedure for PCI Cards 367 5 2 1 Replacement procedure 368 5 2 2 Addition procede coit thee eit ea ee es 370 5 2 3 About remioV l Ig te eee 372 5 3 NIC Hot PlUQQING ect et ect heh oe ates 372 5 8 1 Hot plugging a NIC incorporated into 372 5 3 2 Hot plugging a non redundant NIC seen 382 5 3 3 NIC addition procedure cceeecceeeceeeeeeeeeeeeeeeeeteeeeeeeeseaeeeseeeseaeesneeess
439. ncel IP Address dialog box 7 Click the OK button to close the SNMP Service UDP In Properties dialog box 61 SVmco User Guidel 8 10 11 Click Outbound Rules in the left pane of the Windows Firewall with Advanced Security window The Outbound Rules list appears in the center pane Click New Rule in the right pane of the Windows Firewall with Advanced Security window The New Outbound Rule Wizard window appears with Rule Type displayed at the top left Select Custom Then click the Next button The wizard displays the Program window as indicated at the upper left Select This program path Then click the Browse button Select svmcommbs exe Then click the Next button Remarks svmcommbs exe is in opt SVmco bin in the SVmco installation path The default installation path for SVmco is Program Files fujitsu ServerView Suite SVmco The wizard displays the Protocol and Ports window as indicated at the upper left Select or enter values for the following items Then click the Next button Protocol and Ports setting items Selected or entered value Protocol type TCP Local port All Ports 62 SVmco User Guide Window item Selected or entered value Remote port Select Specific Ports Then enter 5000 in the text box below it 9 New Outbound Rule Wizard x Protocol and Ports Specify the protocol and ports that this rule matches Steps
440. ncorporation of a card with MPD Then place the target device offline For a multifunction card it is necessary to place more than one device offline 1 ETERNUS Multipath Manager Beles File Tools Help Fault list 0 Status Machine name Unit name SoG Disk Number 2nd Path 3rd Path Egg E2000 E205L40 0014B6 LUNO Disk Active Standby rt2 Bus0 TargetID 0 CAD 01 SOSPort 2 Bus0 TareetD 1 CAD 02 Auto Path Check ON Path Recovery ON 2 ETERNUS Multipath Manager window 407 SVmco User Guidel 3 Referring to 5 3 NIC Hot Plugging in the PRIMEQUEST 1000 Series Administration Manual C122 E108EN replace the NIC Remarks The error message Source SVagent ID 25004 may be output to the event log during the replacement procedure This message does not indicate any problem 4 Set an IP address for the replacement device Set the IP address and subnet mask recorded in step 2 Remarks If the following message appears when you set the IP address select Yes Microsoft TCP IP x The IP address 192 168 3 150 you have entered for this network adapter is already assigned to another adapter Intel R PRO 1000 PT Dual Port Server Adapter 6 which is no longer present in the computer If the same address is assigned to both adapters and they both become active only one of them will use this address This may result in incorrect system configuration Do you
441. ndicated in the message Corrective action If 96s is etc fujitsu SVmco usr ipsetup conf Referring to 2 1 5 Setting the management LAN IP address set the IP address of the management LAN Reexecute the command If s is other than the above 321 SVmco User Guidel Set the IP address in the file indicated in the message Reexecute the command Already set iptables Meaning It is already set Corrective action Confirm iptables L n If there is no problem with the setting no action is necessary If the setting is no longer correct or is defective delete the setting Reexecute the command The setting was completed Meaning The setting was completed Corrective action No action is necessary 5 End status 0 Normal end gt 0 Abnormal end 6 Configuration procedure 322 SVmco User Guide Configure the interface for the management LAN before executing this command A set content depends on the communication protocol used by management LAN 1 In case of IPv4 Specify the IP address of the management LAN interface in the SVmco configuration file etc fujitsu SVmco usr ipsetup conf For details on setting the IP address of the management LAN interface see 2 1 5 Setting the management LAN IP address Configuration example etc fujitsu SVmco usr ipsetup conf NETWORK 192 168 0 1 Prepare a configuration file that contains the IP addresses of
442. ne Corporation 82599EB 10 Gigabit SFI SFP Network Connection VMkerel Port Physical Adapters VMkernel of ne adapters 123 SVmco User Guidel 6 Set any value to network label then click Next button ET VHkernel Connection Settings Use network labels to identify VMkernel connections while managing your hosts and datacenters Connection Type Port Group Propertee Network Access E Connection Settings Network Label C 2 n ID Optional None 0 T Use this port group for vMotion T Use this port group for Fault Tolerance logging T Use this port group for management traffic Preview Mkesnel Por Physical Adapters VMkernel eH No adapters Help lt Back Cf net gt o cancel 7 After set IP Address and Netmask click Next button In this example we ll set the IP address to 192 168 1 10 Note Do not change the Gateway if you change the value of gateway you might not be able to access the ESXi Add Network Wizard ioj xi VMkernel IP Connection Settings Specify VMkernel IP settings Connection Type Connection Obtain IP settings automaticaly Network Access y E Connection Settinas DE _ 1 Settings IP Address 192 168 1 Subnet Mask 255 255 255 0 VMkernel Default Gateway 124 SVmco User Guide 8 Confirming Network Then click Finish but
443. ne a e 186 2 4 4 6 Setting for transferring log file from ESXi to virtual machine Log sending side 190 2 4 4 7 Setting of Trap by way of 193 2 4 5 Reboot of virtual machine 196 2 4 6 Installing a SVmcovm update 197 2 4 7 Uninstalling eee err edt oh 199 2 4 8 Retrieving VMware SVmcovm maintenance information 200 2 4 9 Installing a SVmcovm Windows Server 2008 2012 201 2 4 10 Configuration after installation Windows Server 2008 2012 204 2 4 10 1 Configuration for PSA MMB communication LAN 205 2 4 10 2 Configuration windows firewall seen 216 2 4 10 3 Configuration to access to ESXi sssssssssseeeeeeneenenes 223 User Guidel 2 4 10 4 Configuration to transfer log to virtual machine Receive side 233 2 4 10 4 1 Log transfer setting1 for user to use syslog collector 234 2 4 10 4 1 1 Installing Syslog Collector 234 2 4 10 4 1 2 Firewall configuration to transfer log 242 2 4 10 4 2 Log transfer setting 2 In case that Syslog Collector is not used 245 2 4 10 5 Log tranfer setting Trasmit side m 246 2 4 10 6 Configuration to send tr
444. nel All Control Panel Items Network and Sharing Center A Access type No Internet access Connections J Local Area Connection 3 m Network ae Private network Dont Pane Hose View your basic network information and set up connections Ww See full mi Change adapter settings 4 x e Change advanced sharing settings WIN 8DPAHISQSNR Multiple networks Internet This computer View your active networks Connect or disconnect Access No Internet access Repo asia 7 Local Area Connection Public network lt S Change your networking settings w Set up a new connection or network Setup a wireless broadband dial up ad hoc or VPN connection or set up a router or access point EY Connect to a network Connect or reconnect to a wireless wired dial up or VPN network connection X M SS Troubleshoot problems Diagnose and repair network problems or get troubleshooting information Internet Options Windows Firewall 211 SVmco User Guidel 9 Select Internet protocol version 4 TCP IPv4 from Property for LAN which is confirmed by procudure7 In this example Local Area Connection and click Property Local Area Connection Properties f x Networking Connect using A Intel R PRO 1000 MT Network Connection This connection uses the following items iv 0 Client for Microsoft Networks Hoos Packet Scheduler 8 File and Print
445. network adapter flash Meaning Network adapter flash cannot be mapped 2 Device name Corrective action Update the driver Alternatively try again with another PCI slot Severity Error Action T S 21810 elexpress 2 Adapter error The fan on the network adapter has failed vendor id 8086 device id d revisionz er Meaning An adapter failure occurred 1080 SVmco User Guide 962 Device name d Example 1209 9er Numerical value 1 to 3 digits Corrective action Turn off the computer and replace the network adapter Severity Error Action R M T S 21811 elexpress 2 Software error unsupported SFP module Meaning The driver cannot be read because an unsupported SFP module is installed in the adapter 2 Device name Corrective action Check whether the SFP module installed in the adapter is supported If the installed SFP module is not supported replace it If the installed SFP module is supported update the driver Severity 1081 SVmco User Guidel Warning Action T S 21812 elexpress 2 Adapter error MAC address is invalid vendor id 8086 device id d revision r Meaning MAC address for network afapter is invalide Corrective action Perform a restart If the problem persists turn off the computer and replace the network adapter Severity Error Action R M T S 21813 elexpress 2 Adapter error overheated vendor id 8086 devic
446. network settings required to install and operate SVmco Use the following workflow to perform the work Confirming the PSA to MMB communication LAN and management LAN Configuring the management LAN Configuring the PSA to MMB communication LAN Usually the network is configured as shown below immediately after the installation of the operating system 78 VM Network Service console port Service Console vswifO Physical adapter vmnic1 0d 00 0 Network configuration immediately after installation of OS Remark For details on each command used in the settings below use man for confirmation Note Do not set the host name before setting the IP address of vswifO which exists by default immediately after the installation of the operating system If you do so VMware may change the value of etc hosts to an unintended value The description here is based on the assumption that vswifO is used as the management LAN 79 SVmco User Guidel Confirming the PSA to MMB communication LAN management LAN 1 The PSA MMB communication LAN uses the physical adapter assigned BUS number 0000 00 19 0 The management LAN uses an arbitrary physical adapter Execute the esxcfg nics command to confirm the physical adapters used for the PSA to MMB communication LAN and management LAN esxcfg nics l Name Driver Link Speed Duplex MAC Address MTU Description vmnicO 00 19 00 e1000e Up 100Mbps Half
447. nfiguration for virtual machine from beginning tab to confirm MAC address for PSA MMB communication LAN after virtual machine is started 19 24 76 128 vSphere Chent Ede View inventory Admmeration Purine Heb many Basic Tasks M Shut down the virtual machine W Suspend the virtual machine 207 SVmco User Guidel 5 Select network adapter for PSA MMB communication LAN and confirm MAC address After confirmation click OK 7 windows2008R2 115 Virtual Machine Properties Hardware Options Resources Virtual Machine Version 8 Device Status Iv Connected Hardware Summary Iv Connect at power on Show All Devices j Adapter Type Current adapter Memory 4096 MB CPUs 1 Video card Video card VMCI device Restricted SCSI controller 0 LSI Logic SAS Hard disk 1 Virtual Disk CD DVD drive 1 Client Device Network adapter 1 PSA MMEB LAN Network adapter 2 esxi guest DirectPath I O Network adapter 3 VM Network Status Not supported Floppy drive 1 Client Device a e amp Network Connection Network label PSA MMB LAN This sample show 00 50 56 63 60 52 is MAC address for PSA MMB communication LAN 208 SVmco User Guide 6 Start console to click start console for virtual machine from upper tool bar on virtual machine What is a Virtual Machine virtual machine is a software co
448. ng A SVmco definition file could not be opened Corrective action Contact your sales representative or a field engineer 452 SVmco User Guide Severity Error Action US 00072 file format err etc fujitsu SVmco global pmsvmco conf line s4 line length over Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The character length of file name line line number is too long s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00073 453 SVmco User Guidel file format err etc fujitsu SVmco global pmsvmco conf line s4 out of section Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start file name line line number is data outside the section s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00074 file format err etc fujitsu SVmco global pmsvmco conf line s4 bad section Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The section format in file name line line number is incorrect s4 Numerical value 1 to 3 digits Corrective action 454 SVmco User Guide Contact your sales representative or a field engineer Severity Error
449. ng An MMB has been connected for communication Corrective action 475 User Guidel No action is necessary Severity Info Action S 00504 MMB connection failed Meaning Operation was degraded because the connection to the MMB failed The connection will be retried Corrective action Check the IP address setting for the PSA to MMB communication LAN Severity Warning Action S 00515 Partition IP address of Management LAN is not found Meaning SVmco 476 SVmco User Guide The IP address of the partition that is used for the PSA to MMB communication LAN is not set Corrective action Set the IP address for the PSA to MMB communication LAN Severity Warning Action US 01190 setting error 961 Meaning The preparation process for setting PANIC as the MMB system status at operating system hang failed 961 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Warning Action S 477 SVmco User Guidel 01191 configuration file error 1 2 Meaning The file that contains the Software Watchdog timer setting used for operating system hang has a description error The setting is invalid The Software Watchdog timer is stopped 1 File name character string Full path 962 Detailed error code 4 digit numerical value 1176 The configuration file is invalid Confirm the existen
450. ng Action R M T S 921 SVmco User Guidel 18527 SV RAID 2 Adapter error Enclosure communication lost vendor id 1000 1734 device id d revision r Meaning The connection with the enclosure was terminated 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 Check the enclosure data cable 2 Confirm that the enclosure is running 3 If the error recurs contact your sales representative or a field engineer Severity Warning Action R M T S 18528 SV RAID 2 Adapter error Enclosure not responding vendor id 1000 1734 device id d revision r Meaning 922 SVmco User Guide The enclosure has not responded 962 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 Check the enclosure data cable 2 Check whether the enclosure is running 3 If the error recurs contact your sales representative or a field engineer Severity Warning Action R M T S 18529 SV RAID 2 Adapter error SAS SATA mixing not supported in enclosure vendor id 1000 1734 device id d revision r Meaning The enclosure does not support the mixture of SAS and SATA 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits 923 SVmco User Guidel Corrective action Check the configuration of the enclosure physi
451. ng on the configuration the procedures may differ or require additional operations When doing the actual work be sure to see the related product manuals 5 1 1 Overall flow This section shows the overall flow of hot plugging The following procedures are required for all types of cards for PCI Hot Plug support in the current version of Windows Server 2008 If an operation is required for a specific type of PCI card the operation is described in the relevant procedure The contents of an operation depend on the software to be combined with the card For details on the fjpciswap command see 3 6 PCI Card Operation Command fjpciswap 366 SVmco User Guide Replacement procedure 1 Confirm the physical location by using the display function of the fjpciswap command 2 Replace the PCI card by using the swap function of the fjpciswap command 3 Confirm the replacement card by using the display function of the fjpciswap command Addition procedure 1 Add a PCI card by using the add function of the fjpciswap command 2 Confirm the added card by using the display function of the fjpciswap command 5 2 Common Hot Plugging Procedure for PCI Cards This section describes the PCI card replacement procedure that does not involve additional steps e g when a redundant application is not used Note Insert the PCI card securely SVmco User Guidel 5 2 1 Replacement procedure 1 Confirm the physical location b
452. ng value is invalid Confirm the setting value 5412 A setting value is outside its range Check the range of the setting value Corrective action Check the configuration file If the problem persists contact your sales representative or a field engineer Severity Warning Action 508 SVmco User Guide S 05402 FJSVfefpcl is not installed Meaning The fefpcl driver is not installed Corrective action If the driver is not installed install it If the driver is already installed or if the problem persists after driver installation contact your sales representative or a field engineer Severity Info Action US 06252 MMB PSA IP wrong format Data file_no d1 line d2 data 96s Meaning The configuration file of the dedicated LAN for MMB PSA communication contains an error d1 Numerical value Decimal d2 Numerical value Decimal 509 SVmco User Guidel s Cause details Corrective action If the error is format err correct the description in the configuration file and restart SVmco If the error is read err confirm that the configuration file exists and that the user has the read privilege If the problem persists collect getosvmco and contact your sales representative or a field engineer Severity Warning Action US 06297 hotplug s1 event s2 hasn t set Meaning A hotplug event was accepted but the required data is not set as an environment var
453. ngineer Severity Warning Action R M T S 13023 mptscsih iocx Adapter error Can t get lOCFacts IOC NOT READY vendor id 1000 device id d revisionz er Meaning The IOCFACTS request cannot be executed because the adapter is in the NOT READY state d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning 684 SVmco User Guide Action R M T S 13024 mptscsih iocx Software error IOC reported invalid 0 request size Meaning The request frame size of the IOCFACTS request is set to 0 Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13025 mptscsih iocx Adapter error Invalid IOC facts reply vendor id 1000 device id d revision r Meaning The response to an IOCFACTS request is invalid d Example 0030 9er Numerical value 1 to 3 digits 685 SVmco User Guidel Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13026 mptscsih iocx Adapter error Can t get lOCFacts IOC NOT READY vendor id 1000 device id d revisionz er Meaning The PORTFACTS request cannot be executed because the adapter is
454. ngs Summary 9 127 SVmco User Guidel 12 Set any value to network label then click Next button TT sox Virtual Machines Connection Settings Use network labels to identify migration compatible connections common to two or more hosts Connection Type Port Group Properties Connection Settings summary Network Label C gt vmk0 192 168 1 10 13 Confirming the setting Then click Finish button Add Network Wizard elei xi Ready to Complete Verify that all new and modified vSphere standard switches are configured appropriately fecundu Host networking wil incude the following new and modified standard switches Connection Settings Preview Summary 128 SVmco User Guide 14 Confirming the port of virtual machine which you added Then click Close button 129 User Guidel SVmco 15 Allocating virtual machine in virtual switch which you created Click the virtual machine which installs SVmcovm from the list on the left side File Edit View Inventory Administration Plug ins Help Home gt Inventory b Inventory vmwareSesxi VMware ESXi 5 0 0 742168 Getting Started Summary Virtual Machines Hardware Health Status Processors RHELS 5 x86 145 Memory RHELS 5x86 2 RHELS8x64 GA Networking RHELG 2 x86 Storage Adapters indows2008 59 Network
455. ning Action 1029 SVmco User Guidel R M T S 18678 SV RAID 2 Adapter error Disk security key from escrow is invalid vendor id v device id d revisionz er Meaning The disk security key from escrow is incorrect 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18679 SV RAID 2 Software error Logical drive is partially secured Meaning 1030 SVmco User Guide The logical drive is partially secure 962 Device name Corrective action No action is necessary This message is information only Severity Warning Action ITIS 18680 SV RAID 2 Device error Security subsystem problems detected for disk Meaning Problems were detected in the disk security subsystem 2 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 1031 SVmco User Guidel 18681 SV RAID 2 Device error Disk security key failure cannot access secured configuration Meaning The disk security key is incorrect 2 Device name Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales represent
456. ning Memory is insufficient A control table for a new device could not be extended Corrective action The memory in the kernel is insufficient Add memory or reduce the load Severity Warning Action T S 14039 st Software error Can t allocate device descriptor Meaning Memory is insufficient A control table could not be allocated Corrective action The memory in the kernel is insufficient Add memory or reduce the load Severity Warning Action T S 14040 797 SVmco User Guidel st st 0 9 Software error Device not attached Meaning Memory is insufficient Character device registration failed Corrective action The memory in the kernel is insufficient Add memory or reduce the load Severity Warning Action T S 14041 st st 0 9 Software error Can t add rewind mode Meaning Memory is insufficient Character device registration failed Corrective action The memory in the kernel is insufficient Add memory or reduce the load Severity Warning Action T S 798 SVmco User Guide 14044 st Software error Unable to get major number for SCSI tapes Meaning A system error occurred Registration of the major number of the driver failed Corrective action Uninstall the driver that is using the st major number and perform a reboot Severity Warning Action T S 14045 sg Software error NULL request Meaning A driver has a faul
457. ning The adapter cannot be used d Example 0030 r Numerical value 1 to 3 digits Corrective action Replace the HBA If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13212 mptscsih iocx Adapter error Running mpt_dead_ioc thread failed vendor id 1000 device id d revision r Meaning Hardware failure Adapter deletion mpt_dead_ioc failed in driver internal processing d Example 1209 r Numerical value 1 to 3 digits Corrective action 769 SVmco User Guidel Replace the HBA If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13213 mptscsih iocx Adapter error Running mpt_dead_ioc thread success vendor id 1000 device id d revision r Meaning Hardware failure Adapter deletion mpt_dead_ioc was successful in driver internal processing d Example 1209 9er Numerical value 1 to 3 digits Corrective action Replace the HBA If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13214 770 SVmco User Guide mptscsih iocx Adapter error Invalid value passed for loadtime max sectors vendor id 1000 deviceid d revision r Meaning The mpt loadtime max sectors setting value is invalid The range of the setting value is between 64 and 8192 d
458. nit collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28625 SV RAID 2 Adapter error Fan in enclosure failed vendor id v device id d revision r Meaning An enclosure fan failure occurred 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1198 SVmco User Guide Replace the relevant fan of the external disk unit Severity Warning Action R M T S 28626 SV RAID 2 Adapter error Power supply in enclosure failed vendor id v device id d revision r Meaning An enclosure power supply unit failure occurred 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 Check the power cable 2 Check the main power voltage to confirm that it satisfies the specified value 3 Replace the relevant power supply unit 4 If the error recurs even after replacing the power supply unit collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer 1199 SVmco User Guidel Severity Warning Action R M T S 28627 SV RAID 2 Device error 3 3V power failed for disk Meaning 3 3 V power supply for the hard disk failed 2 Device name Corrective action 1 Confirm that the SAS array disk unit is correctly
459. not support wake up packets Meaning This interface does not support directed unicast frame wake up packets Corrective action Check whether the card supports WOL If it supports WOL confirm that the setting was made in the correct way Severity Warning Action T S 11632 e1000e xxxx xx xx x Adapter or Software error Detected Hardware Unit Hang SVmco User Guidel vendor id 8086 device id d revisionz er Meaning A hardware unit hang was detected Corrective action After this message was output if communication is normal no action is necessary Alternatively after this message was output if communication becomes abnormal restart reset the adapter or restart the system If normal operation cannot be restored even after a system restart replace the adapter Severity Warning Action T S 11633 e1000e xxxx xx xx x Adapter or Software error pskb pull tail failed Meaning Additional processing for the transmission packet pskb pull tail failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning 558 SVmco User Guide Action TIS 11634 e1000e xxxx xx xx x Software error Jumbo Frames not supported Meaning Jumbo frames are not supported Corrective action Delete the settings of jumbo frames Severity Warning Action T S 11635 e1000e s Software er
460. nt Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 8 2 7 SCSI messages Linux This section lists SCSI related messages 13001 mptscsih iocx Software error Unexpected msg function reply received 672 SVmco User Guide Meaning An undefined function is specified in a reply frame Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13003 mptscsih Software error Insufficient memory to add adapter Meaning A memory shortage was detected during adapter installation Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 673 SVmco User Guidel 13005 mptscsih Software error Unable to map adapter memory Meaning I O address remapping failed during adapter installation Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action TIS 13006 mptscsih iocx Software error Unable allocate interrupt Meaning An IRQ could not be acquired during adapter installation Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales
461. nt physical drive If the cable needs to be replaced replace it 2 If the error recurs replace the physical drive 3 If the error recurs even after replacing the physical drive collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action 1225 SVmco User Guidel R M T S 28661 SV RAID 2 Software error Global affinity hot spare commissioned in a different enclosure Meaning The hot spare was allocated to a different enclosure 2 Device name Corrective action 1 Check the RAID configuration 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action ITIS 28662 SV RAID 2 Adapter error Foreign configuration table overflow vendor id v device id d revision r Meaning A foreign configuration table has reached its limit 1226 SVmco User Guide 962 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28663 SV RAID 2 Adapter error Partial foreign configuration imported vendor id v device id d revision r Meaning Only a part of the foreign configuration w
462. ntact your sales representative or a field engineer If the error recurs after the retry contact your sales representative or a field engineer Severity Warning 635 SVmco User Guidel Action T S 12063 Adapter error writel Detected PCI parity error Retries exhausted vendor id 10DF device id d revision r Meaning A parity error was detected during writel and retries were performed but the operation ran out of retries PC error recovery d Example F980 r Numerical value 1 to 3 digits Corrective action If a retry with the succeeding driver is successful no action is necessary If it fails replacement of the HBA may be necessary or the PCI bus may have a fault Contact your sales representative or a field engineer If the error recurs after the retry contact your sales representative or a field engineer Severity Warning Action T S 12064 636 SVmco User Guide Ipfc xxxx xx xx x Adapter error Suspect any fixed hardware failure vendor id 10DF device id d revision r Meaning An HBA reset was tried after a parity error was detected but the operation ran out of retries The HBA is blocked PC error recovery d device id e g F980 r Numerical value 1 to 3 digits Corrective action An HBA or a PCI bus in the system has a fault Replace the adapter Severity Warning Action R M T S 12070
463. ntel R PRO 1000 MT Network Connection This connection uses the following items Client for Microsoft Networks Sas Packet Scheduler Brie and Printer Sharing for Microsoft Networks Intemet Protocol Version 6 intemet Protocol Version 4 4 ime Link Layer Topology Discovery Mapper O Driver Link Layer Topology Discovery Responder KI KI IK KI KI Install Uninstall Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks OK 5 Confifure IP address and set subnet address same with procedure 8 in chapter 2 4 2 5 This IP address is used at configuration after SVmcovm installation 2 4 10 4 1 Log transfer setting in case that syslog collector can be used Example in case that IP address which is allocated to ESXi is 192 168 1 10 145 SVmco User Guidel Internet Protocol Version 4 TCP IP 4 Properties 21 x1 General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator For the appropriate IP settings C Obtain an IP address automatically r Use the Following IP address IP address 192 168 1 20 Subnet mask 255 255 25 Default gateway Obtain DNS server address automatically Use t
464. ntication Serv Stopped NTP Daemon vprobed CIM Server Service Properties General Service Package Information Stopped Stopped Running Running SSH esx base This VIB contains all of the base functionality of vSphere ESXi SVmco 104 SVmco User Guide 2 4 2 4 Assigning the PSA to MMB communication LAN to virtual machine 1 Run the VMware vSpere Client 2 Click Configuration tab from home inventory inventory 3 Click Hardware in Networking under the left and click Add Networking vmwareSesxi VMware ESXi 5 0 0 742168 ee EU I EE Configuration E RE EE Health Status Networking Refresh Add Networking Properties Processors Memor ji vSwitch Remove Properties Standard Swi 1 100 Ful QJ Network Adapters Advanced Settings RHELS 5 x86 145 Power Management 2 VMkernel2 Software Licensed Features Time Configuration DNS and Routing Authentication Services Virtual Machine Startup Shutdown Virtual Machine Swapfile Location Security Profile Host Cache Configuration System Resource Allocation Agent VM Settings Advanced Settings 105 SVmco User Guidel 4 Check Virtual Machine and click next button Add Network Wizard Connection Type Networking hardware can be partitioned to accommodate each service that requires connectivity Connection Type Network Access Sum
465. number was detected s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00079 file read err etc fujitsu SVmco global pmsvmco conf 96s5 96s4 system error 457 SVmco User Guidel Meaning An error occurred during reading of a SVmco definition file 54 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00080 file format err etc fujitsu SVmco global pmsvmco conf 96s5 96s4 bad member Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start file name is an invalid member s4 Numerical value 1 to digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer 458 SVmco User Guide Severity Error Action S 00081 cannot change directory etc fujitsu SVmco global pmsvmco conf s1 s4 Meaning The work directory change in SVmco failed 51 Numerical value 1 digit s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00083 starting timeout etc fujitsu SVmco global pmsvmco conf 459 SVmco User Guidel Meaning A time out was detected at SVmco
466. o User Guidel 9eser Example 01234567 Corrective action If the return code is 0x00010000 a no response error occurred on the disk Replace the disk If another return code is returned identify the type of the target device from its host id and lun Then check the sense key extended sense to determine the corrective action 1 Recovered Error If it is a removable device perform cleaning 2 Not Ready If it is non removable replace the device 3 Medium Error If it is a disk replace the device If it has removable media perform cleaning and replace the media 4 Hard Error Replace the device 5 Illegal Request Examine the software 6 Unit Attention This is notification information from various devices e g reset status RAID degradation if applicable 7 Data Protect Check the Write Protect status 8 Blank Check Check tape and other operations b Aborted Command Investigate problems in the SCSI bus and FC transmission paths Severity Warning Action R M T S 854 SVmco User Guide 14140 sd sd a z Device error Use a kernel compiled with support for large block devices vendor v model m serial no ser Meaning A device error occurred The disk size is too large 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Alternatively use a k
467. o User Guide The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13138 mptscsih iocx Adapter error mpt_reply Invalid cb_idx vendor id 1000 device id d revision r Meaning The cb idx value is invalid non turbo reply d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 735 SVmco User Guidel 13139 mptscsih iocx Adapter error Loglnfo vendor id 1000 device id d revision r Meaning The Loglnfo information for SAS returned from the adapter FW is displayed d Example 0030 9er Numerical value 1 to 3 digits Corrective action This message reports the isolation for a failure occurrence so the message alone does not require any corrective action Severity Warning Action TIS 13140 mptscsih iocx Adapter error Skipping because it s not operational vendor id 1000 device id d revision r Meaning The adapter is not in the operational state d Example 0030 9er Numerical value 1 to 3 digits 736 SVmco User Guide Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13141 mptsc
468. o flush work when no workqueue created 860 SVmco User Guide Meaning Flushing was attempted when no work queue was created Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14151 scsi Software error fc_rport_create allocation failure Meaning Memory acquisition failed Corrective action Add memory or reduce the system load Severity Warning Action T S 14152 SVmco User Guidel scsi Software error FC Remote Port device_add failed Meaning Device addition failed Corrective action Add memory or reduce the system load Severity Warning Action TIS 14153 scsi h c i l Software error FC remote port time out no longer a FCP target removing starget Meaning An FC connection timed out The target will be removed from the SCSI layer because target recognition in the FC layer is no longer possible h host number c channel number 956i id l lun number Corrective action Check the FC network connections Severity Warning Action SVmco User Guide T S 14154 scsi h c i l Software error FC remote port time out leaving target alone Meaning An FC connection timed out The target will be left h host number c channel number 96i id l lun number Corrective action Check the FC network connections Severity Warning Action T S 1
469. ocess was successful Corrective action No action is necessary Severity Info Action 465 SVmco User Guidel US 00130 stopped by Cirl C etc fujitsu SVmco global pmsvmco conf Meaning The SVmco stop process was stopped by Ctrl C Corrective action No action is necessary Severity Info Action S 00131 cannot open file etc fujitsu SVmco global pmsvmco conf Meaning The definition file for the SVmco stop process could not be opened Corrective action Contact your sales representative or a field engineer Severity Error 466 SVmco User Guide Action US 00132 file format err etc fujitsu SVmco global pmsvmco conf line s4 line length over Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The character length of file name line line number is too long s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action US 00133 file format err etc fujitsu SVmco global pmsvmco conf line s4 out of section Meaning 467 SVmco User Guidel Reading of a definition file required for SVmco operation failed so SVmco could not start file name line line number is data outside the section s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error
470. oes not require any corrective action Severity Warning Action T S 13145 mptscsih Software error no msg frames 739 SVmco User Guidel Meaning Message frame acquisition for the SAS persist operation failed Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action TIS 13146 mptscsih Adapter error operation failed Meaning The SAS persistent operation failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Replace the adapter Severity Warning Action R M T S 740 SVmco User Guide 13147 mptscsih Adapter error Controller disabled Meaning The controller is not in the active state Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13149 mptscsih Software error Failed to register with Fusion MPT base driver Meaning Registration of a callback handler for the fusion MPT base driver failed Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action 741 SVmco User Guidel T S 13150 mptscsih Software error slave_alloc kzalloc failed Meaning System memory acqui
471. og transfer and it is possible to select Touse Syslog Collector provided by VMware corp File transfer by ssh connection SVmcovm transfer by ssh Sysloc collect is recommended when following condition Is satisfied 1 vCenter license is prepared 2 Satisfy condition for hardware and software requirement for vCenter Server Please refer system requirement in vSphere Installation and Setup Guide If satisfy above condition 1 and 2 refer 2 4 10 4 1 Log transfer setting 1 for user to use syslog collector If not satisfy above condition 1 or 2 refer 2 4 10 4 2 Log transfer setting 2 for user not to use syslog collector 233 SVmco User Guidel 2 4 10 4 1 Log transfer setting1 for user to use syslog collector This chapter show procedure to use syslog collector for log transfer It is possible to install syslog collector itself separate with vCenter 2 4 10 4 1 1 Installing Syslog Collector 1 Syslog collector is included in installer for vCenter Installer for vCenter can be downloaded from VMware web site It is necessary to prepare vCenter license for download 2 Unzip vCenter installer on virtual machine and execute installer 3 Select VMware Syslog Collector on following screen VMware vCenter Installer vmware VMware vSphere 5 0 vCenter Server infiguration Prerequisites 1 Important New quire eb Client yCenter Hos ent Pre Upgrade Checker Install
472. on r 906 SVmco User Guide Meaning Fast charging of the battery failed 962 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 Confirm that the latest RAID controller and firmware are installed 2 If the error recurs replace the BBU 3 If the error recurs even after replacing the BBU collect investigation materials 9 fisnap PrimeCollect contact your sales representative or a field engineer Severity Error Action R M T S 18508 SV RAID 2 Adapter error BBU charge count exceeded vendor id 1000 1734 device id d revision r Meaning The battery charge count exceeded the upper limit 2 Device name SVmco User Guidel d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 Perform a manual recalibration Example via ServerView RAID Manager Try not to allow charging interruption by restart or shutdown 2 If the error recurs replace the BBU 3 If the error recurs even after replacing the BBU collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18509 SV RAID 2 Device error Rebuild on disk failed Meaning The rebuild attempt on the HDD failed 2 Device name Corrective action 1 Perform a rebuild again manually Example via S
473. on logical drive is full Meaning New bad blocks could not be additionally recorded in the bad block table of the logical drive because it had reached its limit 2 Device name Corrective action Check the additional error message of the relevant physical drive Severity 1260 SVmco User Guide Warning Action R M T S 28714 SV RAID 2 Device error Bad block table on logical drive is 100 percent full Meaning The bad block table has reached its limit 2 Device name Corrective action Check the additional error message of the relevant physical drive Severity Warning Action R M T S 28715 SV RAID 2 Device error Copyback failed on disk Meaning Copyback failed because the hard disk that is the copy source failed 1261 SVmco User Guidel 2 Device name Corrective action Check the additional error message of the relevant physical drive Severity Warning Action R M T S 8 2 20 STOP ERROR message Windows This section lists the STOP ERROR messages in Windows 29000 Software error windows stop error occurred Meaning A STOP ERROR occurred in Windows Corrective action Contact your sales representative or a field engineer Severity Error 1262 SVmco User Guide Action R M T S 9 Procedure for specifying PCI card error part in VMware5 For VMware5 the Unit name is not output to the message and the BUS number is output to the column of th
474. on numbers Severity Warning Action T S 13058 mptscsih Software error Unable to write out mpt_ioctl_iocinfo struct Meaning The retrieved IOCInfo cannot be written back to the user space 703 SVmco User Guidel Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13059 mptscsih Software error Unable to read in mpt ioctl targetinfo struct Meaning The structure of the ioctl command for GetTargetlnfo cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13060 mptscsih Software error No memory available 704 SVmco User Guide Meaning Memory for GetTargetInfo could not be found Free memory could not be found Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13064 mptscsih Software error Unable to write out mpt_ioctl_targetinfo struct Meaning The retrieved Targetlnfo cannot be written back to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 705 SVmco User Guidel 13066 mptscsih Software error Unable to read in mpt_ioctl_test struct Meaning The structure of the ioc
475. onName The command exits when the power off operation replacement 304 SVmco User Guide instruction and device recognition process have all been completed after the replacement a Addition This option adds the PCI card specified in UnitldetificationName The command exits when all the device adding processes are completed 3 Usage example The following example shows the displaying of a list by the Display function Example 1 C gt fjpciswap Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 5 FUNCZO Intel R PRO 1000 PT Dual Port Server Adapter IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 2 The following example shows replaceable card specification with the Replacement function 305 SVmco User Guidel Example 2 C gt fjpciswap r IOB 1 PCIC 5 Selected card name is Intel R PRO 1000 PT Dual Port Server Adapter Intel R PRO 1000 PT Dual Port Server Adapter 2 Please delete all settings about this card Do you want to remove this card y n y User input Removing the card The card has removed Please replace the card and input y key When the above message appears replace the PCI card Please replace the card and input y key y Adding the card The card has added 306 SVmco User Guide 4 Output messages The following messages appear for this CLI command SVmco E 08740 this command can not exe
476. onfirm that the latest RAID controller and firmware are installed 3 If the error recurs replace the BBU 4 If the error recurs even after replacing the BBU collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18516 SV RAID 2 Adapter error BBU temperature problem detected vendor id 1000 1734 device id d revision r Meaning An abnormal battery temperature was detected 2 Device name 913 SVmco User Guidel d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 When the SAS disk unit has free space confirm that no dummy is mounted 2 Confirm that the temperature of the operating environment satisfies the specified values 3 Confirm that the latest RAID controller and firmware are installed 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18517 SV RAID 2 Adapter error BBU failed vendor id 1000 1734 device id d revision r Meaning A battery failure occurred 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits 914 SVmco User Guide Corrective action If a recalibration is being performed this message is information only A recalibration
477. onitoring mechanism for hardware failure eene 5 2 Installation Steps 5 6 2 1 Configuring SVmco Linux Red Hat Enterprise 6 2 1 1 Configuring the PSA to MMB communication 9 2 1 2 Confirming management LAN settings eseeeeeeeenne 16 2 1 3 Confirming SELinux function settings sseseeeennne 16 2 1 4 Checking the firewall function opening ports 17 2 1 5 Setting the management LAN IP 26 2 1 6 Setting the destinations of traps from a 30 2 1 7 Configuring SNMP to use duplicate 35 2 1 8 Installing a SVmco update esseseseeeeeeeeeeenennneen nennen 39 2 1 9 Uninstalling SVEmGo 3 1 rere renes 42 2 2 Configuring SVmco Windows Server 2008 2012 43 2 2 1 Configuring the PSA to MMB communication 48 2 2 2 Confirming management LAN settings sseeeeeneen 54 2 2 3 Installing the PSHED Plugin driver seeeeenn 54 2 2 4 Configuring the Windows Firewall eseeeeeeeennn 57 2 2 5 Set
478. onment satisfies the specified values 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity SVmco User Guidel Error Action R M T S 18613 SV RAID 2 Adapter error Enclosure temperature sensor above warning threshold vendor id 1000 device id d revision r Meaning The threshold for the temperature sensor in the enclosure is above the warning level 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action 1 When the SAS disk unit has free space confirm that no dummy is mounted 2 Confirm that the temperature of the operating environment satisfies the specified values 3 Confirm that the latest RAID controller and firmware are installed 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action SVmco User Guide R M T S 18614 SV RAID 2 Adapter error Enclosure temperature sensor above error threshold vendor id 1000 device id d revision r Meaning The threshold for the temperature sensor in the enclosure is above the error level 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 When the SAS disk unit has free space confirm that no dummy is mounted 2 Confirm that the temperature of
479. onnection cannot be detected 962 Device name Corrective action Reinstall the driver Severity Warning Action T S 21723 e1000 express c2 Adapter or Software error Driver load error Meaning The driver cannot determine which supported gigabit network connection to load 962 Device name Corrective action Reinstall the driver Severity Warning 1069 SVmco User Guidel Action T S 21724 1000 2 Software error Could not assign an interrupt Meaning An interrupt cannot be allocated to a supported gigabit network connection 962 Device name Corrective action Try again with another PCI slot Severity Warning Action T S 21725 e1000 express 2 Adapter error NOT properly configured vendor id 8086 device id d revision r Meaning A gigabit network connection is not properly configured in the PCI BIOS 962 Device name 1070 SVmco User Guide d Example 1209 9er Numerical value 1 to 3 digits Corrective action Try again with another PCI slot Alternatively replace the adapter Severity Error Action R M T S 21726 e1000_express 2 Adapter error Not configured for bus mastering vendor id 8086 device id d revisionz er Meaning A gigabit network connection is not configured for bus mastering in the BIOS 2 Device name d Example 1209 r Numerical value 1 to 3 digits Corrective action Mount the
480. oot 7 157 SVmco User Guidel 4 Click Edit virtual machine settings after booting virtual machine 10 24 76 138 Eile Edit View Inventory Administration Plug ins Help Home b Inventory b Bl Inventory u gt e 8 a nelk o r 10 24 76 138 RHELS 5_x86_145 21515 E 122 ist VMware Workbenc 1 Summary Resource Allocation Performance Events Console Permissions 123 done of 2nd VMware GD RHS8x64GA Test close tab X RHSEXGGA Test What is a Virtual Machine RH62x64GA Test RH62x86GA_Test_110 A virtual machine is a software computer that like a Virtual Machines C RHELS 5 x physical computer runs an operating system and RHELS 5x86 applications An operating system installed on a virtual RHELSEx64 GA machine is called a guest operating system GD RHELG 2 x64 RHEL6 2 x86 Because every virtual machine is an isolated computing GD windows2008R2 115 environment you can use virtual machines as desktop or Host workstation environments as testing environments or to consolidate server applications Virtual machines run on hosts The same host can run many virtual machines Basic Tasks vSphere Client Power on the virtual machine it virtual machine settings 5 Name Target or Status contains Name Terget Initiated by Requested Start Completed Time Power Off virtual machine RHELSS x66 Completed
481. operate with Higher rank software such as Systemwalker Please Refer to PRIMEQUEST 1000 Series Administration Manual C122 E108 of the the 1 3 Management LAN IP address of the management LAN partition For details 436 SVmco User Guide 6 3 2 Installing SVmco The following table lists the packages required for SVmco operation Please confirm necessary package has been installed in the partition before installing SVmco 6 3 2 1 Packages required for SVmco The following table lists the packages required for SVmco operation Please confirm necessary package has been installed in the partition before installing SVmco Packages for SUSE1 1 X86 X64 net snmp x x X X X x x i586 rpm 86 64 rpm gdb x x x x xx i586 rpm gdb x x x x xx x86 64 rpm libsnmpx X X X X X X X x 586 rpm libsnmpXX 32bit x x X x X x x x86 64 rpm 6 3 2 2 Installing SVmco Execute the following command to install the SVmco package The following explanation is based on the assumption that the SVmco package SVmco VER REL tar gz has been extracted in the work directory WORK DIR example cd WORK DIR SVmco JINSTALL sh 437 SVmco User Guidel 6 3 2 3 Automatic configuration during SVmco installation The following table lists settings for SVmco operation The installer automatically adds or updates these settings during SVmco installation Settings automatically
482. or configuration in PRIMECLUSTER GDS From PRIMECLUSTER GDS select the disk to be removed and SVmco User Guidel remove it For details on the removal procedure see the PRIMECLUSTER GDS manual Not in the Mirror configuration in PRIMECLUSTER GDS Unmount all the disk partitions mounted on the disk to be replaced umount dev sdc1 umount dev sdc2 Remarks You need not unmount any partition operating as a raw or swap device 3 Use the disk management command to stop the disk rotation Execute the disk management command to perform the following processes Stop the disk rotation The Fault LED amber goes Instruct the operating system to remove the target disk opt fujitsu SVmco bin diskctrl e dev sdc Remove the hard disk at the location indicated by the Fault LED amber that is on 4 Display the status by executing the disk management command and confirm the location with the Fault LED that is on SVmco User Guide opt fujitsu SVmco bin diskctrl iocO 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 2 mount Fault LED On 3 dev sdd Fault LED Off 5 Replace the disk You can confirm that the hard disk is inserted into slot 2 of iocO because the Fault LED is on in that slot Turn off the Fault LED by executing the following disk management command opt fujitsu SVmco bin diskctrl c 0 2 Note If there is an SSD removing the SSD may output the W131
483. or enter values for the following items Then click the Next button Scope setting items Window item Windows2008R2 Windows2008 Windows2012 Which local IP address Select local IP address dose this rule match applying this rule Which remote IP address Select remote IP address dose this rule match applying this rule Select or entered value Any IP address Select These IP address Then click the Add button Enter the IP address of the PSA MMB communication LAN on the MMB 20 The wizard displays the Action window as indicated at the upper left Select Allow the connection Then click the Next button 21 The wizard displays the Profile window as indicated at the upper left Check all the Domain Private and Public check boxes Then click the Next button 67 SVmco User Guidel 22 wizard displays the Name window as indicated at the upper left Enter MCOICMP in Name Then click the Finish button 2 2 5 Setting the management LAN IP address Set the partition management LAN IP address in SVmco For details on the management LAN see 1 3 Management LAN in the PRIMEQUEST 1000 Series Administration Manual C122 E108EN 1 Confirm the ServerView Server Control service starts If the service has not started start SVagent W Starting SVagent 1 Click Start Administrative Tools Services 2 Select ServerView Server Control in the right side o
484. or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11814 ixgbe ethx Adapter or Software error Cannot reenable PCI device after reset vendor id 8086 device id d revision r Meaning After a reset the PCI device could not be restarted d Example 1209 9er Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action T S 595 SVmco User Guidel 11815 ixgbe ethx Adapter error ixgbe_up failed after reset vendor id 8086 device id d revision r Meaning After a reset the card could not be updated d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11816 ixgbe xxxx xx xx x Adapter or Software error HW Init failed vendor id 8086 device id d revision r Meaning Initialization of hardware failed d Example 1209 r Numerical value 1 to 3 digits 596 SVmco User Guide Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action R M T S 11817 ixgbe xxxx xx xx x Adapter error Hardware Error vendor id 8086 device id d revi
485. ormation into server management software C gt fjpciswap f 381 SVmco User Guidel 5 3 2 Hot plugging a non redundant NIC This section describes the hot plugging procedure in networks without redundancy a NIC is not incorporated into teaming 1 Confirm the physical location by using the display function of the fjpciswap command Here replace IOB 1 PCIC 5 C gt fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 5 FUNCZO Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 C gt SVmco User Guide 2 3 Disable the relevant device by using the Device Manager Device Manager olx File Action View Help amp 9 mitB mi m Eh ah WS08x86 fq Computer Disk drives By Display adapters fq Emulex PLUS 9 03 Human Interface Devices Keyboards B n Mice and other pointing devices Ej Monitors Ej X Network adapters gt Intel R 82567LF 2 Gigabit Network Connection 2 Intel R PRO 1000 PT Dual Port Server Adapter amp Intel R PRO 1000 PT Dual Port Server Adapter gt Intel R PRO 1000 PT Dual Port Server Adapter E Other devices UE Processors HZ Storage controllers jl System devices EE System management devices E Universal Serial Bus controllers La Intel R 82576 Gigabit Dual Port Network Connection 10 Pd Intel R 82576 Gigabit Dual Port Network Conn
486. orrective action An adapter failure may have occurred Replace the adapter If multiple adapters of the same type are connected compare them with what is displayed on the SVOM Web UI Replace the one that is connected but not displayed Severity Warning Action R M T S e1000e related This section lists e1000e related messages 11600 e1000e xxxx xx xx x Adapter or Software error No usable DMA configuration aborting vendor id 8086 device id d revision r Meaning DMA cannot be used on this system d device id e g 1209 SVmco User Guidel 9er Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11601 e1000e xxxx xx xx x Adapter error The NVM Checksum Is Not Valid vendor id 8086 device id d revisionz er Meaning An NVM checksum error was detected d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 538 SVmco User Guide 11602 e1000e s Adapter error Hardware Error vendor id 8086 device id d revisionz er Meaning A hardware error was detected 96s ethx XXXX XX XX X d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace
487. orrective action If the error recurs replace the RAID controller Severity Error Action R M T S 1124 SVmco User Guide 28520 SV RAID 2 Adapter error Single bit ECC error vendor id 1000 device id d revisionz er Meaning A single bit error was detected 962 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action If the error recurs replace the RAID controller Severity Error Action R M T S 28521 SV RAID 2 Adapter error Not enough adapter memory vendor id 1000 1734 device id d revision r Meaning The memory of the controller is insufficient 2 Device name d Example 0060 10F9 device id sub device id 1125 SVmco User Guidel 9er Numerical value 1 to 3 digits Corrective action Replace the RAID controller Severity Error Action R M T S 28522 SV RAID 2 Device error Resume migration of logical drive failed due to Configuration Mismatch Meaning The resumption of capacity expansion failed because of a configuration mismatch 2 Device name Corrective action 1 Check the event log of the RAID configuration and the supplementary information 2 Back up the data from the relevant logical drive 3 Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error 1126 SVmco User Guide Action R M T S 28523 SV RAID 2
488. ost networking will indude the following new and modified standard switches Preview 109 SVmco User Guidel 8 Click virtual machine for management which installs SVmcovm 10 138 vSphere ini File Edit View Inventory Administration Plug ins Help Home Pf Inventory gt 80 Inventory vmwareSesxi VMware ESXi 5 0 0 742168 ware MSCS EE eee Configuration Health Status Networking Refresh Add Networking Properties Gi RHS8x86GA Test Eh RHG2x64GA Test Processors RH62x86GA_Test_110 Memory a RHELS S x86 145 Storage Standard Switch vSwitcho Remove Properties RNELS S6 2 Versa Nadine Port Group Physical adapers EB RHELS8x64 GA DVM Network BB vmnict 100 Full G Eh RHELG 2 x64 vos dudes E 1 virtual machine s 2 RHELG 2 x86 GA Adapter RHELSS x86 145 a 15 Advanced Settings onan Matar vmk1 10 24 76 138 Software Licensed Features Time Configuration Standard Switch vSwitch1 Remove Properties DNS and Routing Machine Group Authentication Services SF PSA MMB LAN NB 100 Ful Virtual Machine Startup Shutdown Virtual Machine Swapfile Location Security Profile Host Cache Configuration System Resource Allocation Agent Settings Advanced Settings Name Target or Status contains e X Target Status
489. ould not allocate The MAP REGISTERS Meaning Map registers required for operation cannot be allocated 962 Device name Corrective action Decrease the number of transmit descriptors in the adapter properties Perform a restart 1074 SVmco User Guide Severity Warning Action T S 21801 elexpress 2 Software error Could not assign an interrupt Meaning An interrupt cannot be assigned 2 Device name Corrective action Try again with another PCI slot Update the driver Severity Error Action T S 21802 elexpress 2 Adapter error EEPROM error vendorid 8086 device id d revision r 1075 SVmco User Guidel Meaning An error may have occurred in the EEPROM of the adapter 2 Device name d Example 1209 r Numerical value 1 to 3 digits Corrective action Replace the adapter Severity Error Action R M T S 21803 1 2 Software error Could not start Meaning The adapter cannot start 2 Device name Corrective action Update the driver Severity Warning 1076 SVmco User Guide Action T S 21804 elexpress 2 Software error failed to initialize properly Meaning The driver could not be properly initialized It may not be possible to change the adapter settings 2 Device name Corrective action Update the driver and restart the computer Severity Warning Action T S 21805 elexpress 2
490. ow Cpu DataMover Digest DirentryCache Disk FSS FT HBR Irq LPage Mem Migrate Misc Net NFS Numa PageRetire Power RdmFilter ScratchConfig Scsi SvMotion dicc E loggers User UserVars VMFS3 VMkernel Syslog global defaultRotate Default number of rotated logs to keep Resetto default on zero Min 0 Max 100 Syslog global defaultsize 1024 Default size of logs before rotation in KiB Reset to default on zero Min 0 Max 10240 Syslog global logDir scratch log Datastore path of directory to output logs to Reset to default on null Example datastoreName logdir Syslog global logDirUnique ri Placelogs in a unique subdirectory of logdir based on hostname Syslog global logHost Gan The remote host to output logs to Reset to default on null Multiple hosts are supported and mustbe s 191 SVmco User Guidel 3 confirming of receiving log Please confirm the log is transmitted from ESXi to var log messages on a virtual machine 192 SVmco User Guide 2 4 4 7 Setting of Trap by way of MMB This section describes how to set the sending trap by way of MMB Trap is sending to the address set to MMB Web UI Please refer to the chapter of Setting of SNMP of PRIME QUEST1000 series installation manual for the setting It is necessary to set the following information to the Trap notification Partition Name It is a name a
491. p c oc E002 oe 000C IPADDRESS Example usr sbin eecdcp c oc E002 oe 000C 192 168 1 2 3 Restart SVmco to reflect the new the management LAN IP address Syntax sbin service y30SVmco stop sbin service y30SVmco start 28 SVmco User Guide 29 SVmco User Guidel 2 1 6 Setting the destinations of traps from a partition This setting is necessary only when you need to send trap Please execute this setting when Operation management software receive events by trap Editing snmpd conf vi etc snmp snmpd conf the following lines according to the SNMP version used The lines of definitions can be in any order trapsink HOST COMMUNITY PORT SNMPv1 trap setting trap2sink HOST COMMUNITY PORT SNMPv2 trap setting trapsess SNMPCMD ARGS HOST PORT SNMPv3 trap setting The following describes the settings in detail SNMPv1 SNMPv2 trap setting trapsink HOST COMMUNITY PORT SNMPv1 trap setting trap2sink HOST COMMUNITY PORT SNMPv2 trap setting 30 SVmco User Guide The setting defines the host receiving the trap i e the trap destination A Cold Start trap is sent to the defined host during snmpd startup If the partition is set to send SNMP traps a trap is sent from the partition following any authentication failure You can specify multiple trap destinations by specifying multiple hosts on the trapsink and trap2sink lines As an alternativ
492. ple 0079 r Numerical value 1 to 3 digits Corrective action 1213 SVmco User Guidel 1 Power off the server Then confirm that the hard disk SAS cable power supply and other components are correctly connected 2 f the error recurs replace the following For SAS array unit SAS array disk unit For external disk unit backplane expander module and data cable Severity Warning Action R M T S 28646 SV RAID 2 Adapter error Enclosure shutdown vendor id v device id d revisionz er Meaning The enclosure has been shut down 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Check the enclosure status Severity 1214 SVmco User Guide Warning Action R M T S 28647 SV RAID 2 Adapter error firmware mismatch vendor id v device id d revision r Meaning The firmware version of the enclosure EMM is inconsistent 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28648 1215 SVmco User Guidel SV RAID 2 Adapter error Enclosure sensor bad vendor id v device id d revisionz er Meaning The enclosure sensor failed 2 Device name 96v Example 1000 d Example
493. plication with an unrecognized ControlCode value Corrective action No action is necessary Severity Info Action S 08406 Register Clash Callback failed Meaning The DeviceloControl process failed Corrective action No action is necessary Severity Info Action 514 SVmco User Guide 47 78 08504 Couldn t create the device object Meaning Creation of a driver object failed Corrective action No action is necessary Severity Info Action S 08505 Couldn t create symbolic link Meaning Creation of a driver object failed Corrective action No action is necessary Severity Info 515 SVmco User Guidel Action S 08506 Couldn t get IRP stack location Meaning The DeviceloControl process failed Corrective action No action is necessary Severity Info Action S 08507 Couldn t get pci configuration data Meaning Reading of the PCIConfiguration space failed Corrective action No action is necessary Severity 516 SVmco User Guide Info Action 7S 08508 Couldn t set pci configuration data Meaning Writing to the PCIConfiguration space failed Corrective action No action is necessary Severity Info Action S 08509 Unrecognized control code Meaning DeviceloControl was called from a user space application with an unrecognized ControlCode value Corrective action 517 SVmco Us
494. ported ports TP Supported link modes 10baseT Half 10baseT Full 100baseT Half 100baseT Full 1000baseT Full Supports auto negotiation Yes Advertised link modes Not reported Advertised pause frame use No Advertised auto negotiation No Speed 100Mb s Duple Ful Port Twisted Pair PHYAD 2 Transceiver internal Auto negotiation off MDI X off Supports Wake on pumbg Wake on g Current message level 0x00000001 1 drv Link detected yes When the result of 1 and 2 are correct SVmco operate normally If they are not correct please recheck the procedure of 2 5 1 Configuring the PSA to MMB communication LAN 440 SVmco User Guide 6 3 3 Settings after SVmco installation This section describes the settings after SVmco installation Configuring parameter of management LAN Configuring SNMP to use duplicate disks 6 3 3 1 Configuring parameter of management LAN Please refer 2 5 6 Configuring parameter of management LAN 6 3 3 2 Configuring SNMP to use duplicate disks Please refer to 2 1 7 Configuring SNMP to use duplicate disks for details Configuring SNMP to use duplicate disks for Linux SUSE R Linux Enterprise Server is the same as that for Linux Red Hat Enterprise Linux 6 3 4 Installing a SVmco update Please refer to 2 5 8 Installing a SVmco update for details 6 3 5 Uninstalling a Svmco Please refer to 2 5 9 Uninstalling a Svmco for details 441 SVmco
495. ps are sent to the manager of port 162 with IP address 192 168 0 162 trapsess v e 0x800007e58026577a9f421950a4 u PRIMEQUEST l authPriv a MD5 A 00000000 x DES X 11111111 192 168 0 162 162 SNMPv3 trap setting This indicates that there is no line feed After setting the trap destination restart snmpd with the following command etc rc d init d snmpd restart How to confirm a trap destination setting To confirm a trap destination setting use the standard net snmp trap that was sent during the snmp restart You can confirm the correct trap setting by checking whether the trap was received Remarks The trap destination must be running both a trap receiving application and a trap manager to be able to receive standard net snmp traps Restart snmpd with the following command on the trap source machine 34 SVmco User Guide etc rc d init d snmpd restart After that operation a Cold Start trap is posted to the trap receiving application at the trap destination Cold Start is a standard net snmp trap In the following example the trap destination is a Linux machine snmptrapd runs on the Linux machine that is the trap destination to receive traps snmptrapd outputs the following message to the system log Confirm that the Linux machine received the trap normally Aug 17 12 00 53 pq server snmptrapd 2600 2005 08 17 12 00 53 pq server fujitsu com 192 168 0 162 via 192 168 0 162 TRAP
496. pter error occurred A hardware error was detected during HBA initialization d Example F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12031 627 SVmco User Guidel Ipfc xxxx xx xx x Adapter error Adapter failed to init chipset vendor id 10DF device id d revision r Meaning An adapter error occurred A hardware error was detected during HBA initialization d device id e g F980 9er Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12032 Ipfc xxxx xx xx x Adapter error Adapter failed to init mbxCmd READ REV vendor id 10DF device id d revision r Meaning Initialization of the adapter failed d device e g F980 9er Numerical value 1 to 3 digits Corrective action 628 SVmco User Guide Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12033 Ipfc xxxx xx xx x Adapter error Adapter failed to init mbxCmd READ REV detected outdated firmware vendor id 10DF device id d revision r Meaning Initialization of the adapter failed
497. pter failed d Example 0030 9er Numerical value 1 to 3 digits Corrective action 679 SVmco User Guidel The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13016 mptscsih Software error Already bound s Meaning In the process for detecting PCI data duplication the alternate controller pointer of the merge source has already been set Or the alternate controller pointer of the merge source has already been set 9es RHEL5 5 iocx lt gt iocy RHEL5 3 to 5 4 iocx iocx iocy adapter name e g iocO Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 680 SVmco User Guide 13018 mptscsih iocx Adapter error Unexpected doorbell active vendor id 1000 device id d revision r Meaning An unexpected active state of the adapter was detected d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13019 mptscsih iocx Adapter error IOC is in FAULT state vendor id 1000 device id d revision r Meaning The adapter state changed to fault d Example 0030 SVmco User Guidel r Numerical value 1 to 3
498. r failed err d Meaning When SVmco executed a Windows API the API returned abnormally 961 Decimal 962 Decimal d Decimal Corrective action Contact your sales representative or a field engineer Severity Error Action US 521 SVmco User Guidel 09130 1 2 System Error Meaning An error occurred in the Service Manager process 1 Decimal 2 Decimal Corrective action Contact your sales representative or a field engineer Severity Error Action US 09131 961 9262 path went wrong 96s Meaning An error occurred in initial processing 961 Decimal 962 Decimal s Character string Corrective action 522 SVmco User Guide Contact your sales representative or a field engineer Severity Error Action US 09132 961 962 change of a directory went wrong 96s Meaning An error occurred in initial processing 961 Decimal 962 Decimal s Character string Corrective action Contact your sales representative or a field engineer Severity Error Action US 09133 523 User Guidel 1 2 initialization of a log went wrong 96s 96s err i_err d os detail 1 2 d 3 d Meaning An error occurred in initial processing 1 Decimal 2 Decimal d Decimal s Character string Corrective action Contact your sales representative or a field engineer Severity Error Action US
499. r Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18659 SV RAID 2 Adapter error Data in cache not flushed during power up vendor id v device id d revision r Meaning The data in the cache is not flushed during startup 2 Device name 96v Example 1000 d Example 0079 1016 SVmco User Guide 9er Numerical value 1 to 3 digits Corrective action If the problem occurs repeatedly collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18660 SV RAID 2 Device error Error on logical drive Meaning An error occurred in the logical drive 2 Device name Corrective action 1 Check the cable between the controller and the relevant physical drive If the cable needs to be replaced replace it 2 If the error recurs replace the physical drive 3 If the error recurs even after replacing the physical drive collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning 1017 SVmco User Guidel Action R M T S 18661 SV RAID 2 Software error Global affinity hot spare commissioned in a different enclosure Meaning The hot spare was a
500. r Numerical value 1 to 3 digits Corrective action 1 Check the RAID configuration 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28658 SV RAID 2 Adapter error EMM not installed vendor id v device id d revisionz er Meaning 1223 SVmco User Guidel EMM is not mounted on the enclosure 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28659 SV RAID 2 Adapter error Data in cache not flushed during power up vendor id v device id d revision r Meaning The data in the cache is not flushed during startup 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits 1224 SVmco User Guide Corrective action If the problem occurs repeatedly collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28660 SV RAID 2 Device error Error on logical drive Meaning An error occurred in the logical drive 2 Device name Corrective action 1 Check the cable between the controller and the releva
501. r sales representative or a field engineer Severity SVmco User Guide Warning Action R M T S 18572 SV RAID 2 Device error Adapter cache pinned for missing or offline logical drive Meaning For the missing logical drive the cached data of the SAS array controller card has been saved 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 18573 SV RAID 2 Device error Adapter cache pinned for missing or offline logical drives 953 SVmco User Guidel Meaning For the missing logical drives the cached data of the SAS array controller card has been saved 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 18574 SV RAID 2 Device error Adapter cache discarded by user for missing logical drives Meaning The cached data of the SAS array controller card was lost 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the mult
502. r Guide 9 Confirming SSH is Stopped and click the OK button By default remote clients are prevented from accessing services on this host and local clients are prevented from accessing services on remote hosts Unless configured otherwise daemons will start automatically Daemon Running vpxa Running ESXi Shell Stopped xorg Stopped Local Security Authentication Serv Stopped NTP Daemon Stopped vprobed Running SSH esx base This VIB contains all of the base functionality of vSphere ESXi 183 SVmco User Guidel 2 4 4 5 Setting for transferring log file from ESXi to virtual machine Log receiving side It is necessary to set firewall and log daemon to transmit the log from ESXi to a virtual machine 2 4 4 5 1 Setting of log daemon There is a different setting for each OS This section describes how to set log daemon for RHEL5 syslog and RHEL6 rsyslog Syslog RHELS5 1 Open the following file ivi etc sysconfig syslog 2 Edit the SYSLOGD OPTION parameter to the following option Before SYSLOGD OPTIONS m 0 After SYSLOGD OPTIONS m 0 r 3 Restart the Syslog daemon service syslog restart 184 SVmco User Guide 4 Execute the following commands Confirm the 514 ports of udp are displayed netstat an grep udp grep 514 Koo 0 00 0612 0000 The log can be received
503. r Guidel Corrective action A potential failure prediction was reported from the physical drive There is a possibility of imminent failure of the relevant physical drive Perform preventive replacement of the HDD Alternatively replace the HDD the next time the system is maintained Severity Warning Action R M T S 28622 SV RAID 2 Device error SMART error on disk A SMART warning was reported on the hard disk 2 Device name Corrective action Replace the relevant physical drive Severity Warning Action R M T S 28623 1196 SVmco User Guide SV RAID 2 Device error Bad disk inserted in enclosure Meaning A defective disk was inserted in the enclosure 962 Device name Corrective action Replace the relevant physical drive Severity Warning Action R M T S 28624 SV RAID 2 Adapter error Enclosure powered down vendor id v device id d revision r Meaning The enclosure was powered off 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1197 SVmco User Guidel If this error message is not due to a planned power off of SAS array disk unit or the external disk unit perform the following operations 1 Check the power cable 2 Check the main power voltage to confirm that it satisfies the specified value 3 Replace the relevant power supply unit 4 If the error recurs even after replacing the power supply u
504. r a field engineer Severity Warning Action R M T S 18637 SV RAID 2 Device error Logical drive forced from failed to degraded Meaning The logical drive state changed from failed to degraded 2 Device name Corrective action If the drive is temporarily offline perform a rebuild of the other drives having problems Severity 999 SVmco User Guidel Warning Action R M T S 18638 SV RAID 2 Adapter error Cluster down communication with peer lost vendor id v device id d revision r Meaning The cluster is down and the line is disconnected 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18639 1000 SVmco User Guide SV RAID 2 Adapter error Unable to recover cache data due to mismatch vendor idz96v device id d revision r Meaning The cached data cannot be recovered because the configuration does not match 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18640 SV RAID 2 Device error Consistency check found incon
505. r investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning 648 SVmco User Guide Action T S 12206 Software error ELS CQ not allocated Meaning Memory ELS CQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12207 Ipfc xxxx xx xx x Adapter or Software error Failed setup of slow path ELS CQ Meaning The setting for Slow Path ELS CQ is failed Corrective action 649 SVmco User Guidel HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action TIS 12208 Ipfc xxxx xx xx x Software error Fast path FCP CQ not allocated Meaning Memory Fast path FCP CQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12209 650 SVmco User Guide Ipfc xxxx xx xx x Adapter or Software error Failed setup of fast path FCP CQ Meaning The setting for Fast Path FCP CQ is failed Corrective action
506. re the log of ESXi is forwarded to var log messages on the virtual machine Please execute the following procedures when the log is not forwarded from ESXi 1 Log in ESXi by way of the SSH 2 Execute the following command esxcli system syslog reload 3 Please ensure the log of ESXi is forwarded to var log messages on the virtual machine Please check the setting again when the log is not forwarded Remark following message may be output when updating SVmcovm But there is no significant effect for SVmcovm activities sbin Idconfig lt LIBNAME gt is not a symbolic link Please execute the setting of the Trap by way of the MMB when updating svmcovm is not greater than the revison 1 1 198 SVmco User Guide 2 4 7 Uninstalling SVmcovm This section describes how to uninstall SVmcovm in Red Hat Enterprise Linux Execute the following commands in the order shown to first stop SVmcovm services and then uninstall the SVmcovm package Syntax sbin service y30SVmco stop bin rpm e SVmcovm 199 SVmco User Guidel 2 4 8 Retrieving VMware SVmcovm maintenance information 1 When a problem regarding SVmcovm occurs execute the SVmcovm troubleshooting information collection command getosvmco and then execute the vm support command getosvmco command opt fujitsu SVmco sh getosvmco file name gt Please collect output files after executing the command 2
507. rective action Reexecute read after converting the target block size of the target data into multiples of eight If the error keeps recurring collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action R M T S 13194 mptscsih iocx Device error target reset failed vendor id 1000 device id d revision r Meaning The target reset failed Corrective action Replace the target device If the error keeps recurring contact your sales representative or a field engineer 759 SVmco User Guidel Severity Warning Action R M T S 13195 mptscsih iocx Adapter error IOC Not operational vendor id 1000 device id d revisionz er Meaning The adapter is not in the operational state Corrective action Replace the HBA If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13196 mptscsih iocx Adapter error Issuing HardReset vendor id 1000 device id d revisionz er Meaning 760 SVmco User Guide The hardware will be reset Corrective action Replace the HBA If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13197 mptscsih iocx Software error pci_request_selected_regions failed Meaning pci_request_selected_regions allocating memory during PCI device initial
508. red Example FUJITSU m Example MAP3367NC 9eser Example 01234567 1098 SVmco User Guide Corrective action Confirm that the device and adapter are correctly connected If there is no problem with connections collect the data for investigation e g QSS and contact your sales representative or a field engineer Severity Error Action R M T S 24001 disk Device Device error The driver detected a controller error on Device vendor v model m serial noz9 6ser Meaning An error occurred between the controller and the device 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Confirm that the device and adapter are correctly connected If there is no problem with connections collect the data for investigation e g QSS and contact your sales representative or a field engineer Severity Error 1099 SVmco User Guidel Action R M T S 24002 disk Device Device error The device Device is not ready for access yet vendor v model m serial no ser Meaning The device became inaccessible Example FUJITSU 9em Example MAP3367NC 9eser Example 01234567 Corrective action Confirm that the device and adapter are correctly connected If there is no problem with connections collect the data for investigation e g QSS and contact your sales representative or a field engineer Severity Error Action
509. removal are not available This does not cause a problem for systems that contain the SAS array disk unit The schedule for solving this problem is pending 345 SVmco User Guidel 4 2 Adding Removing and Replacing Hard Disks This section describes procedures using the disk management command to add remove and replace hard disks These descriptions use a SASU internal hard disk as an example In the device names displayed by the disk management command iocx represents a SGPIO controller and dev sdx represents a hard disk 4 2 1 Addition procedure Add a hard disk by using the following procedure 1 Insert the hard disk into an empty SASU slot 2 Confirm the location of the inserted hard disk by displaying the status with the disk management command opt fujitsu SVmco bin diskctrl I iocO 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 3 dev sdc Fault LED Off 4 dev sdd Fault LED Off Shortly after you insert the hard disk the disk becomes accessible Identify the slot that has the inserted hard disk in the next step 346 SVmco User Guide 3 Cause the Fault LED to blink by executing the location display function of the disk management command opt fujitsu SVmco bin diskctrl i iocO 1 Check whether the Fault LED of the slot that has the inserted hard disk is blinking When the slot location is correct confirm that Fault LED Identify is displayed for the slot by the status display
510. resentative or a field engineer Severity Warning Action R M T S 749 SVmco User Guidel 13179 mptscsih iocx Software error pciras readl recovered pci parity error with retry Meaning recovered pci parity error with retry when read PCI Corrective action No action is necessary when this event is occurred only once Otherwise contact your sales representative or a field engineer Severity Warning Action R M T S 13180 mptscsih iocx Software error pciras_writel recovered pci parity error with retry Meaning recovered pci parity error with retry when write PCI Corrective action No action is necessary when this event is occurred only once Otherwise contact your sales representative or a field engineer Severity 750 SVmco User Guide Warning Action R M T S 13181 mptscsih iocx Adapter error mpt_fault_reset_work HardReset vendor id 1000 device id d revision r Meaning The result of resetting the adapter is output d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13182 751 SVmco User Guidel mptscsih iocx Adapter error IOC is in FAULT state after reset vendor id 1000 device id d revision r Meaning After an adapter reset the adapter remains in the fault state d
511. restrictions apply Even under an REMCS agreement no software errors are reported Hot maintenance of hard disks is disabled The partition must be stopped for maintenance PRIMECLUSTER linkage is disabled 412 SVmco User Guide 6 1 1 Installation flow For details on how to install SVmco see Chapter 4 Installing the Operating System and Bundled Software in PRIMEQUEST 1000 Series Installation Manual For details on how to configure SVmco see 2 1 Configuring SVmco Linux Red Hat Enterprise Linux Remarks After changing the MMB IP address on a partition or the management LAN IP address restart SVmco Otherwise SVmco would not be able to report any detected errors If you use SVIM to install the operating system you need not manually install SVmco However after installation with SVIM you will need to check and make settings according to 6 1 2 Checks before SVmco installation and 6 1 6 Settings after SVmco installation 6 1 2 Checks before SVmco installation This section describes the checks to make before SVmco installation Confirming PSA to MMB communication LAN settings Confirming the functions required for SVmco operation 413 SVmco User Guidel 6 1 2 1 Confirming PSA to MMB communication LAN settings For details on how to confirm PSA to MMB communication LAN settings see 2 1 1 Configuring the PSA to MMB communication LAN and 2 1 5 Setting the management LAN IP address
512. rface was used Corrective action Update the driver Severity SVmco User Guide Warning Action T S 14052 scsi Software error SCSI internal ioctl failed Meaning The memory in the kernel is insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14053 scsi Software error SCSI device ioctl reports ILLEGAL REQUEST Meaning An ioctl error occurred Corrective action Examine the application that issued ioctl 803 SVmco User Guidel Severity Warning Action T S 14054 scsi host n id n lun n Device error ioctl error vendor v model m serial no ser Meaning An ioctl error occurred Example FUJITSU m Example MAP3367NC 9eser Example 01234567 Corrective action Identify the type of the target unit from its host id and lun Then check the sense key extended sense in the original message to determine the corrective action 1 Recovered Error If it is a removable device perform cleaning 2 Not Reagy If it is non removable replace the device 3 Medium Error If it is a disk replace the device If it has removable media perform cleaning and replace the media 4 Hard Error Replace the device 5 Illegal Request Examine the software 804 SVmco User Guide 6 Unit Attention This is notification information from various devices e g reset status RAID degradation if applicable 7
513. rm that Status for the target hard disk is Failed Offline or Available SVmco User Guide 10 11 12 13 14 A field engineer performs steps 10 to 12 as the hard disk recovery procedure Confirm that the Alarm LED of the hard disk on the main unit of the server is on Replace the hard disk whose Alarm LED is on In the SVOM Web Ul open the window for the partition Select Driver Monitor from the left menu The window displays Error or Warning at Status for the array controller card that manages the faulty hard disk Select the card Then click the Acknowledge button After replacing the hard disk confirm that hard disk replacement was completed properly by using the following steps depending on whether the disk is a spare disk If not set as a spare disk ServerView RAID Manager automatically performs a rebuild Then the Alarm LED of the hard disk starts blinking Wait until the rebuild is complete in the ServerView RAID Manager window Confirm that Status for the hard disk is Operational If set as a Spare disk The replacement hard disk automatically becomes a spare disk Then the Alarm LED of the hard disk goes out In the ServerView RAID Manager window confirm that Status for the hard disk is Global Hot Spare or Dedicated Hot Spare After the rebuild is complete a copyback operation may be performed Exit ServerView RAID Manager 363 SVmco User Guidel 4 3 3
514. rm the following steps 2 and 3 for each of these multifunction cards Select the UNIT name of the FC card to be replaced in Driver Monitor window and record the WWN hex value of the replacement device Start HBAnywhere and acquire the port number of the replacement device based on the WWN acquired in step 2 From the left pane select the relevant WWN From the right pane select the Port Information tab The information displayed in OS Device Name is a port number in the following example Scsi2 DE HBAnyware 1515 Ele yew Port Deecovery Batch Help Dm n Portinformation statistics Maintenance TargetMapping OrwerParameters fe s Port 000001 00 00 00 00 01 00 00 00 00 00 00 00 00 100 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 HBAnyware Start ETERNUS Multipath Manager and place all the devices to be replaced offline 388 SVmco User Guide ETERNUS Multipath Manager x File Tools Help Fault list 0 Status Machine name Unit name 12 WS08X86 Ec E3000 E3408114 230004 SCSPort2 Bus 0 pam Offline SCSPortS Boso O Disk Number 1st Path _ 2nd Path LUNO 061 Active Active LUNI Disk2 Active Active Disk3 Active Active 3rd Path RL Path CheckON Path Recovery ON EIEHNUS Multipath Manager 5 Replace the FC card by executing the following command Exit ETERNUS Mult
515. rmation 1 When a problem regarding SVmco occurs execute the SVmco troubleshooting information collection command getosvmco and then execute the vm support command getosvmco command 92 SVmco User Guide opt fujitsu SVmco sh getosvmco file name gt 2 vm support command lt Execution example gt vm support Remarks In VMware the core file is output in var core and is not automatically deleted After executing the vm support command we recommend deleting the core file as required 2 3 Notes on VMware SVmco Note the following points on SVmco in VMware SVmco can run only on the console operating system It manages the configuration of devices in the console operating system and detects device problems It cannot run in the guest operating system and must not be installed in the guest operating system It may take time at least five minutes to start SVmco after starting the operating system 93 SVmco User Guidel 2 4 SVmcovm Installation and Uninstallation This section describes how to install and uninstall SVmcovm 2 4 4 Installation procesure Please install SVmcovm according to the following procedures Procedure for setting before SVmcovm installation is common for Linux and windows Setting before SVmcovm installation common for Linux and Windows e Installing SVmcovm e Setting after SVmcovm installation Reboot of virtual machine Notes Please select a virtual ma
516. rom the above example you can confirm that the Fault LED of slot 2 of iocO is on so sdc was surveyed in that slot 2 Turn off the Fault LED by executing the following disk management command opt fujitsu SVmco bin diskctrl o ioc0 2 The Fault LED goes out Display the status by executing the disk management command You can confirm that none is displayed as the device name of slot 2 of iocO and the slot is empty opt fujitsu SVmco bin diskctrl iocO 350 SVmco User Guide 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 2 none 3 dev sdd Fault LED Off 4 2 3 Replacement procedure for hard disk failures not causing non responsiveness If a hard disk fails or is predicted to fail by S M A R T proactive detection replace the hard disk by using the following procedure 1 To replace a hard disk containing a partition specified as a raw or swap device take action as follows If the hard disk contains raw device If the hard disk to be replaced contains a partition operating as a raw device terminate all the applications that may access this partition as the raw device Then replace the hard disk If the hard disk contains a swap device The target hard disk contains a partition specified as a swap device Stop the system Then replace the hard disk 2 Take action as follows The action depends on whether the target hard disk has the Mirror configuration in PRIMECLUSTER GDS In the Mirr
517. root 2012 08 30 5 07 21 2012 08 30 5 07 21 2012 08 30 5 07 23 Tasks I License Period 28 days remaining foot 7 158 SVmco User Guide 5 Confirming MAC Address of PSA MMB LAN Then click OK button WE Memory cpus Video card VMCIdevice SCSI controller 0 k 1024 MB 1 Video card Restricted LSI Logic Parallel Kj Network adapter3 amp Floppy drivei In this case you can find MAC Address on PSA MMB communication LAN is 00 50 56 b3 60 50 159 SVmco User Guidel Lanch the Virtual Machine Console Eile Edit View Inventory Administration Plug ins Help a Home p gf Inventory b B Inventory B 102476138 Eb 122 1st VMware Workbenc E 123 done of 2nd VMware RHS8x64GA Test What is a Virtual Machine A virtual machine is a software computer that like a physical computer runs an operating system and Eb RHELS 5x86_2 applications An operating system installed on a virtual ee machine is called a guest operating system GD RHELG 2 x86 GA EB windows2008R2 115 Because every virtual machine is an isolated computing environment you can use virtual machines as desktop or workstation environments as testing environments or to consolidate server applications Virtual machines run on hosts The same host can run many virtual machines gt Basic T
518. ror Action R M T S 1110 SVmco User Guide 28503 SV RAID 2 Adapter error BBU voltage out of range vendor id 1000 1734 device id d revision r Meaning A voltage detected by the voltage sensor on the battery exceeded the measurable range 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action 1 Confirm that the BBU data cable and power cable are correctly connected to the RAID controller connectors 2 Confirm that the latest RAID controller and firmware are installed 3 If the error recurs replace the BBU 4 If the error recurs even after replacing the BBU collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 1111 SVmco User Guidel 28504 SV RAID 2 Adapter error BBU voltage unstable vendor id 1000 1734 device id d revisionz er Meaning The battery voltage is unstable 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action 1 Confirm that the BBU data cable and power cable are correctly connected to the RAID controller connectors 2 Confirm that the latest RAID controller and firmware are installed 3 If the error recurs replace the BBU 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sal
519. ror Unable to allocate memory for the receive descriptor ring Meaning Memory acquisition for the receive descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a 541 SVmco User Guidel system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11607 e1000e ethx Software error Unsupported Speed Duplex configuration Meaning The specified communication speed or method is not supported Corrective action Recheck the communication speed and method settings for the adapter Set the correct values Severity Warning Action T S 11608 e1000e ethx Adapter or Software error Unable to allocate MSI interrupt vendor id 8086 device id d revision r 542 SVmco User Guide Meaning The MSI interrupt resource cannot be allocated d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11609 e1000e ethx Adapter or Software error Detected Tx Unit Hang vendor id 8086 device id d revision r Meaning A hang was detected in the transmission unit d Example 1209 r Numerical value
520. ror Unsupported MTU setting Meaning Unjustified size MTU was specified Corrective action Recheck the MTU setting Set a value in the correct range 96s ethx Or XXXX XX XX X 559 SVmco User Guidel Severity Warning Action T S 11636 e1000e ethx Adapter or Software error Reset adapter Meaning Adapter is reset Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S igb related This section lists igb related messages 11637 560 SVmco User Guide e1000e xxxx xx xx x Adapter or Software error Cannot setup 1Gbps loopback Meaning The setup to use it on 1Gbps failed in the loop back test Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11638 e1000e xxxx xx xx x Adapter or Software error Unable to create IPMI pass through filter Meaning The IPMI pass through filter was not able to be made Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action SVmco User Guidel TIS 11639 1000 Software error Failed to allocate memory Meaning It failed in the acquisition of the memory Corrective action Check the va
521. ror occurred The write file mark command failed 96v Example FUJITSU m Example MAP3367NC Corrective action If normal operation cannot be restored even after cleaning and tape replacement replace the drive Severity Warning Action R M T S 787 SVmco User Guidel 14023 st st 0 9 Device error Can t set default compression vendor v model m Meaning A device or setting error occurred The compression density could not be set to the default Example FUJITSU m Example MAP3367NC Corrective action If there is no problem with the settings of the backup software replace the drive Severity Warning Action R M T S 14024 st st 0 9 Device or Software error Overrun vendor v model m Meaning A device or application error occurred An overrun occurred on a variable length device Example FUJITSU 788 SVmco User Guide 9em Example MAP3367NC Corrective action If you were working on a DAT by using a command such as dd confirm that the specified parameters are correct If you are sure that there is no mistake in the work a hardware failure occurred Replace the drive Severity Warning Action R M T S 14025 st st 0 9 Device or Software error Incorrect block size vendor v model m Meaning A device or application error occurred The block size or the size specified for read is invalid for a fixed length device 96v Example FUJITS
522. ror recurs even after replacing the drive collect investigation materials 9 fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28556 SV RAID 2 Device error State change on disk from operational to failed Meaning The HDD state changed from operational to failed 2 Device name Corrective action 1149 SVmco User Guidel 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28557 SV RAID 2 Device error Disk missing after reboot Meaning The HDD could not be found at restart 2 Device name Corrective action Check the RAID configuration Severity Error Action R M T S 28558 SV RAID 2 Adapter error Logical drive missing after reboot vendor id 1000 device id d revision r 1150 SVmco User Guide Meaning The logical drive could not be found at restart 962 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Check the RAID configuration Severity Error Action R M T S 28559 SV RAID 2 Device error State change by user on disk from hot spare to offline Meaning The HDD state changed from HotSpare to offline 2 Device name Corrective action No action is necessary This messag
523. ror was detected d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter 564 SVmco User Guide Severity Warning Action R M T S 11704 igh xxxx xx xx x Adapter or Software error Invalid MAC Address Meaning The specified MAC address is invalid Corrective action Recheck the MAC address setting If the MAC address is valid an adapter failure may have occurred Replace the adapter Severity Warning Action T S 11705 igb xxxx xx xx x Software error Unable to allocate memory for the transmit descriptor ring Meaning Memory acquisition for the transmit descriptor ring failed 565 SVmco User Guidel Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 11706 igb xxxx xx xx x Software error Allocation for Tx Queue failed Meaning Memory acquisition for the transmit descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or fjsn
524. rray without a logical drive exists To use the array create a logical drive Severity Warning Action T S 28688 SV RAID 2 Software error Incorrect calendar parameter detected Meaning An incorrect calendar parameter was detected 2 Device name Corrective action 1244 SVmco User Guide Check the scheduler settings Severity Warning Action ITIS 28689 SV RAID 2 Device error Copyback on logical drive aborted due to bad block table overflow Meaning Copyback failed due to numerous uncorrectable defective blocks detected on the logical drive 2 Device name Corrective action Restore the data that was last compatible Severity Warning Action R M T S 28690 1245 SVmco User Guidel SV RAID 2 Device error Redundant copy on logical drive aborted due to bad block table overflow Meaning Redundant copying failed due to numerous uncorrectable defective blocks detected on the logical drive 2 Device name Corrective action Restore the data that was last compatible Severity Warning Action R M T S 28691 SV RAID 2 Device error Bad block detected on disk Meaning A defective block was detected on the disk 2 Device name Corrective action If there are any files that cannot be read during operation restore the relevant ones from a backup Severity 1246 SVmco User Guide Warning Action R M T S 28692 SV RAID 2 Device e
525. rrective action Collect investigation materials dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 11840 ixgbe xxxx xx xx x Adapter or Software error PCI Express bandwidth is not sufficient vendor id 8086 device id d revision r Meaning The function of this card cannot be fully implemented with the PCI Express bandwidth that it can use d Example 1209 r Numerical value 1 to 3 digits 611 SVmco User Guidel Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action T S 11841 ixgbe xxxx xx xx x Adapter error unrecoverable ECC Err vendor id 8086 device id d revision r Meaning An uncorrectable ECC error was received Restart the system d Example 1209 r Numerical value 1 to 3 digits Corrective action Restart the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap for RedHat and contact your sales representative or a field engineer Severity Warning Action TIS 612 SVmco User Guide 11842 ixgbe xxxx xx xx x Adapter error can not provide enough headroom vendor id 8086 device id d revision r Meaning There is a shortage of available memory for flow control of packet buffer Reduce the number of MTU or traffic class d Ex
526. rrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28571 SV RAID 2 Device error Microcode update failed on disk Meaning The HDD firmware update failed 2 Device name Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity 1160 SVmco User Guide Warning Action R M T S 28572 SV RAID 2 Device error Adapter cache pinned for missing or offline logical drive Meaning For the missing logical drive the cached data of the SAS array controller card has been saved 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 28573 SV RAID 2 Device error Adapter cache pinned for missing or offline logical drives 1161 SVmco User Guidel Meaning For the missing logical drives the cached data of the SAS array controller card has been saved 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedur
527. rror see 2 2 7 Setting the Watchdog Timer for monitoring after a STOP error fatal system error Installing the PSHED Plugin driver For details on how to install the PSHED Plugin driver see 2 2 3 Installing the PSHED Plugin driver Confirming management LAN settings For details on how to confirm management LAN settings see 2 2 2 Confirming management LAN settings 434 SVmco User Guide 6 3 Manually Installing SVmco Linux SUSE R Linux Enterprise Server This section describes how to manually install SVmco in Linux SUSE R Linux Enterprise Server Remarks To operate the PRIMEQUEST 1000x2 series server you need to first install SVmco Otherwise the following restrictions apply e Even under an REMCS agreement no software errors are reported e f you change the MMB IP address or the management LAN IP address on the partition be sure to then restart SVmco Otherwise SVmco would not be able to post any detected errors 6 3 4 Checks before SVmco installation This section describes the checks to make before SVmco installation Configuring PSA to MMB communication LAN settings Configuring management LAN settings 6 3 1 1 Confirming PSA to MMB communication LAN settings Please refer to 2 5 1 Configuring the PSA to MMB communication LAN 435 SVmco User Guidel 6 3 1 2 Confirming management LAN settings Please configure management IP Address on partition of PRIMEQUEST in the case of Co
528. rror Cannot change link characteristics when SoL IDER is active Meaning The link setting cannot be changed d Example 1209 r Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity 571 SVmco User Guidel Warning Action T S 11715 igb xxxx xx xx x Adapter error Cannot do PHY loopback test when SoL IDER is active vendor id 8086 device id d revision r Meaning The PHY loopback test cannot be executed d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11716 igb xxxx xx xx x Software error Error getting interrupt Meaning Setting an interrupt failed 572 SVmco User Guide Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11717 igb xxxx xx xx x Adapter or Software error Unable to allocate memory for queues Meaning Memory acquisition for the send and receive queues failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap and cont
529. rror Error detected on disk Meaning An error was detected on the disk 2 Device name Corrective action If the hard disk is faulty replace the HDD SSD Severity Warning Action R M T S 28693 SV RAID 2 Software error Driver error Meaning An error occurred in the driver 2 Device name 1247 SVmco User Guidel Corrective action Check the driver version Severity Warning Action T S 28694 SV RAID 2 Device error Copyback aborted on disk Meaning Copyback failed 2 Device name Corrective action If the hard disk is faulty replace the HDD SSD Severity Warning Action R M T S 28695 SV RAID 2 Device error Disk bad block table overflow error 1248 SVmco User Guide Meaning An error was detected in a defective block 962 Device name Corrective action Restore the data that was last compatible Severity Warning Action R M T S 28696 SV RAID 2 Adapter error Error with the remote BBU cable detected vendor id v device id d revision r Meaning An error was detected in the BBU cable 2 Device name v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Replace the BBU cable 1249 SVmco User Guidel Severity Warning Action R M T S 28697 SV RAID 2 Device error Multiple failure on disk detected during POST Meaning A multiple failure on the disk was detected during
530. rt Severity Warning Action T S 21714 e1000_express 2 Software error unable to assign PCI resources Meaning 1063 SVmco User Guidel The operating system cannot allocate PCI resources 2 Device name Corrective action Try again with another PCI slot Alternatively check for conflicts with other hardware Remove the possibly conflicting hardware Severity Warning Action T S 21715 e1000_express 2 Software error unable to claim PCI resources Meaning The driver cannot request PCI resources for the adapter 2 Device name Corrective action Delete any connection that is not a network connection Severity Warning Action T S 1064 SVmco User Guide 21716 e1000_express 2 Adapter error EEPROM error vendor id 8086 device id d revisionz er Meaning An error may have occurred in the EEPROM of the adapter 2 Device name d Example 1209 9er Numerical value 1 to 3 digits Corrective action Replace the adapter Severity Error Action R M T S 21717 e1000_express 2 Software error Could not start Meaning The adapter cannot start 2 Device name 1065 SVmco User Guidel Corrective action Update the driver Severity Warning Action T S 21718 e1000_express 2 Software error MDIX setting conflict with the AutoNeg Seitings Meaning There is an inconsistency between the MDIX and AutoNeg settings 2 Device name
531. rt Network Connection 12 Intel R 82576 Gigabit Dual Port Network Connection 9 Intel R PRO 1000 PT Dual Port Server Adapter 4 Intel R PRO 1000 PT Dual Port Server Adapter 9 TEAM Team 0 TEAM Team 0 Intel R 000 Dual Port Server X TEAM Team 0 Intel R PRO 1000 PT Dual Port Server Aq Update Driver Software lfp Other devices Disable Processors Uninstall lt gt Storage controllers 8 48 System devices Scan for hardware changes HL eie Properties Hj Universal Serial Bus controllers Opens property sheet for the current selection Device Manager window 374 SVmco User Guide 3 Select the Teaming tab uncheck the Team this adapter with other adapters check box and click the OK button I TEAM Team 0 Intel R PRO 1000 PT Dual Port Server Ada 7X Teaming tab 375 SVmco User Guidel 4 The following message appears Click the Yes button Adapter Teaming Property Removing this adapter will leave just one adapter in the team Do you want to continue No Adapter Teaming properties 5 Confirm DeviceName by using the display function of the fjpciswap command Confirm that the NIC is not incorporated into teaming C gt fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 4 FUNC O Emulex LightPulse LPe1250 F8 PCI Slot 4 Storport Miniport Driver IOB 1 PCIC 5 FUNC
532. rting the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 11722 igb xxxx xx xx x Software error failed to allocate multicast filter list Meaning Creation of a multicast filter list failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 576 SVmco User Guide 11723 igh xxxx xx xx x Software error Error receiving msg from VF Meaning An error was detected while a message was received from the VF Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11724 igh xxxx xx xx x Software error Unhandled Msg Meaning A message received from the VF could not be handled Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action 577 SVmco User Guidel T S 11725 igb xxxx xx xx x Software error Unable to allocate memory for vectors Meaning
533. rtition partition Configuring SNMP Manual 2 1 7 to use duplicate setting Configuring disks SNMP to use duplicate disks Installing a SVmco Not 2 1 8 Installing a update applicable SVmco update Uninstalling 2 1 9 SVmoo 3 Uninstalling SVmco 1 Automatic setting Values are automatically set during SVmco installation You may need to change an automatically set value See the section listed in the table 2 Manual setting Values are not automatically set during SVmco installation Make settings as described in the section referred to in the table 3 To operate the PRIMEQUEST 1000x2 series server you need to first install SVmco If you uninstall SVmco the following restrictions apply Even under an REMCS agreement no software errors are reported User Guidel Hot maintenance of hard disks is disabled The partition must be stopped for maintenance PRIMECLUSTER linkage is disabled Remarks SVmco SVIM installs SVmco as it installs the operating system For details on SVIM see the ServerView Suite ServerView Installation Manager For details on how to manually install SVmco see 6 Manual SVmco Installation and Uninstallation The following table lists settings for SVmco operation The installer automatically adds or updates these settings during SVmco installation Settings automatically added changed during SVmco installation none pe uem _
534. ry Severity Info Action S 04020 service was stopped Meaning A SVmco service was stopped Corrective action No action is necessary Severity Info Action S 04400 service was started Meaning A service was started SVmco 498 SVmco User Guide Corrective action No action is necessary Severity Info Action 04401 service was stopped Meaning A service was stopped Corrective action No action is necessary Severity Info Action 4778 04402 Start failed stop request s1 s1 s2 Meaning 499 SVmco User Guidel A service stop request was accepted during SVmco startup s1 Character string 1 to 256 characters s2 Numerical value 1 to 2 digits s3 Numerical value 1 to 4 digits Corrective action No action is necessary Severity Info Action S 04403 system err s1 s2 s5 Meaning A SVmco system error was detected s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits s5 Numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer 500 SVmco User Guide Severity Error Action 8 04405 lib call err s1 s2 s4 s5 s5 55 55 Meaning A library call failed s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits s5 Numerical value
535. s collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28666 1229 SVmco User Guidel SV RAID 2 Device error MDC finished with uncorrectable errors on logical drive Meaning MDC has been completed with some errors uncorrected 2 Device name Corrective action 1 Back up the data from the relevant logical drive 2 Delete the relevant logical drive and re create it 3 Restore the data 4 f the error recurs collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28667 SV RAID 2 Adapter error Early power off warning was unsuccessful vendor id v device id d revisionz er Meaning A power off warning failed 2 Device name 1230 SVmco User Guide v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28668 SV RAID 2 Software error Foreign configuration metadata needs to be upgraded Meaning Foreign configuration data needs to be upgraded 2 Device name Corrective action No action is necessary This message is information only Severity Warning Action 1231
536. s been completed with errors corrected 2 Device name Corrective action Perform the consistency check MDC again manually Example via ServerView RAID Manager If the problem recurs perform the following operations 1 Back up the data from the relevant logical drive 2 Delete the relevant logical drive and re create it 3 Restore the data 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer 1020 SVmco User Guide Severity Warning Action R M T S 18665 SV RAID 2 Device error Consistency check finished with uncorrectable errors on logical drive Meaning A consistency check has been completed with some errors uncorrected 2 Device name Corrective action 1 Back up the data from the relevant logical drive 2 Delete the relevant logical drive and re create it 3 Restore the data 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 1021 SVmco User Guidel 18666 SV RAID 2 Device error MDC finished with uncorrectable errors on logical drive Meaning MDC has been completed with some errors uncorrected 2 Device name Corrective action 1 Back up the data from the relevant logical drive 2 Delete the relevant logical drive and re create it 3 Restore th
537. se Then click the Next button Remarks svmcommbs exe is in opt fujitsu SVmco bin in the SVmco installation path The default installation path for SVmco is Program FilesYfujitsuYServerView SuiteYSVmco 11 The wizard displays the Protocol and Ports window as indicated at the upper left Select ICMPv4 in the Protocol Type Then click the Next button Protocol and Ports Specify the protocols and ports to which this rule applies Steps Pill Type To which ports and protocols does this rule apply Program Protocol and Ports Protocol type lt O 3 Scope Protocol number 1 Action Leesi pot Example 80 443 5000 5010 Remote port All Ports Profile Name Example 80 443 5000 5010 Internet Control Message Protocol Customize IGMP settings Learn more about protocol and ports lt Back Next gt J Cancel 221 SVmco User Guidel 12 The wizard displays the Scope window as indicated at the upper left Select or enter values for the following items Then click the Next button Scope setting items Window item Windows2008R2 Selected or entered value Windows2008 Windows2012 Which local IP addresses Select local IP An IP address dose this rule match address applying this rule Which remote IP Select remote IP Select These IP addresses dose this rule address applying this addresses Then click the match rule Add button
538. se settings include settings on the size of memory and number of internal handles used by WMI to collect this information If the system has many LUNs for devices such as RAIDs it may not have sufficient memory or internal handles For this reason the settings are changed to the following values e Upper limit on memory used 536 870 912 bytes default of the operating system Upper limit on internal handles 65 536 46 SVmco User Guide Remarks Execute the SNMP security setting command setsnmpsec in the following situations For details on the command see 3 5 SNMP Security Setting Command setsnmpsec Having installed SVmco you will be changing the SNMP Service security setting from Accept SNMP packets from any host to Accept SNMP packets from these hosts You will be changing the address If you change the MMB IP address or the management LAN IP address on the partition be sure to then restart SVmco Otherwise SVmco would not be able to report detected errors Notes on configuring Windows Server 2008 2012 From Properties in the Event Viewer do not change the operation in When maximum log size is reached for the system log or application log to Do not overwrite events clear log manually Otherwise after the log reaches the maximum log size no errors are output to the log so SVagent will be unable to detect any errors e If the set value of the following registry key
539. sentative or a field engineer Severity Error 1166 SVmco User Guide Action R M T S 28581 SV RAID 2 Adapter error Failure detected during POST vendor id 1000 1734 device id d revision r Meaning An error was detected during POST 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28582 SV RAID 2 Device error Multiple failure on disk detected Meaning 1167 SVmco User Guidel More than one HDD failed 962 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28583 SV RAID 2 Device error Disk failed since it never entered ready state Meaning The hard disk did not enter the ready state 2 Device name Corrective action Replace the relevant physical drive Severity Error Action R M T S 1168 SVmco User Guide 28584 SV RAID 2 Adapter error Internal software interface error vendor id 1000 device id d revision r Meaning An internal software error occurred 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action A driver error occurred 1 Check th
540. should always work and monitor on partition Select Guest OS that does not move to another machine Ex vSphere High Availability vMotion etc especially across to another hosts of ESXi 4 Install ServerView RAID in same guest OS when you use the SAS array disk unit and the SAS array controller card in the partition 5 Guest OS use RHEL5 RHEL6 Windows2008 or Windows2012 Notes This guest OS communicates with ESXi Therefore the communication between ESXi and guest OS is recommended to construct a virtual switch only for this communication to strengthen network security When OS is Redhat5 or Redhat6 logs on ESXi are transferred to syslog on Guest OS to use OS standard function This meke SVmcovm can detect hardware failure Install ServerView RAID in same guest OS when you use the SAS array disk unit and the SAS array controller card in the partition Guest OS can be observed by vSphere Client or vCenter Server If you use SVOM 6 0 or later the status of guest OS can be displayed on SVOM Screen SVmco User Guidel 1 2 ServerView Mission Critical Option SVmco This section provide an overview of the SVmco function 1 2 1 Function of SVmco SVmco ServerView Mission Critical Option is a basic system application for maitenance of PRIMEQUEST server system SVmco cooperation with ServerView Agents SVagent and Management Board MMB detect hardware problem on partition and send report SVmco s main
541. sih iocx Adapter error Skipping because it s disabled vendor id 1000 device id d revision r Meaning The adapter is in the Disable state d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 737 SVmco User Guidel 13142 mptscsih iocx Adapter error Skipping because SCSI Initiator mode is NOT enabled vendor id 1000 device id d revision r Meaning The IOC is not in initiator mode d Example 0030 9er Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13143 mptscsih iocx Software error Unable to register controller with SCSI subsystem Meaning A controller cannot be registered Corrective action A driver or kernel may have a fault If the error keeps recurring contact your sales representative or a field engineer 738 SVmco User Guide Severity Warning Action T S 13144 mptscsih iocx Software error F W Response Meaning The response response code of the Task Management command is displayed d Example 0030 9er Numerical value 1 to 3 digits Corrective action This message reports the isolation for a failure occurrence so the message alone d
542. sion r Meaning A hardware error was detected d Example 1209 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S SVmco User Guidel 11818 ixgbe xxxx xx xx x Adapter or Software error EEPROM initialization failed vendor id 8086 device id d revisionz er Meaning Initialization of the EEPROM parameter failed d Example 1209 9er Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action TIS 11819 ixgbe xxxx xx xx x Software error TX DMA map failed Meaning Transmit DMA mapping failed Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation 598 SVmco User Guide Severity Warning Action T S 11820 ixgbe xxxx xx xx x Software error No usable DMA configuration Meaning DMA configuration failed Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action T S 11821 ixgbe xxxx xx xx x Adapter error The EEPROM Checksum Is Not Valid vendor id 8086 device id d revisionz er Meaning An EEPROM che
543. sistent parity Meaning A parity inconsistency was detected with the consistency check 2 Device name Corrective action 1001 SVmco User Guidel Restart the consistency check Perform the following operations only if the problem persists 1 Back up the data from the relevant logical drive 2 Delete the relevant logical drive and re create it 3 Restore the data 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18641 SV RAID 2 Adapter error Rebuild stopped due to loss of cluster ownership vendor id v device id d revision r Meaning Rebuild of disk was stopped due to loss of cluster ownership 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1002 SVmco User Guide 1 Restart rebuild 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18642 SV RAID 2 Device error Redundant path to disk broken Meaning The redundant path was disconnected 2 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18643 1003
544. sition failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action TIS 13151 mptscsih Software error dma alloc coherent for parameters failed Meaning System memory acquisition failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity 742 SVmco User Guide Warning Action T S 13152 mptscsih Software error mpt config failed Meaning Issuing a config message failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13153 mptscsih iocx Adapter error readl detects master abort vendor id 1000 device id d revision r Meaning A master abort occurred in PCI read The operation ran out of retries d Example 0030 743 SVmco User Guidel r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13160 mptscsih Software error Target Bus out of bounds Meaning The bus number value specified in a SCSIIO request is outside its range Corrective action An API and driver are not compatible Check t
545. sk o Please set the duplicate IP Address of all partitions in the cabinet 52 SVmco User Guide 5 Set the PSA to MMB communication LAN IP addresses in the SVmco configuration file File storage location SVmco installation folder etc fujitsu SVmco usr tommbipsetup conf Setting values Enter the IP addresses set in Step 4 Setting example NETWORK 172 30 0 4 IP address set by Step4 gt To apply the NIC settings for the dedicated PSA to MMB communication LAN restart SVmco by using the following steps Select Control Panel Administrative Tools Services Right click ServerView Mission Critical Option in the right side of the window Then select Restart Making settings through a remote desktop connection To configure the PSA to MMB communication LAN through a remote desktop connection you need a console session connection Establish this connection by using the following procedure Select Start Run The Run dialog box appears 53 SVmco User Guidel 2 Enter mstsc v lt servername ip address gt console in the Open field Then click the OK button Specify the connected server name or the IP address in lt servername ip address gt You cannot specify its virtual IP address in the cluster You can check the details of mstsc options by entering mstsc 2 2 2 Confirming management LAN settings Make settings for the management LAN If
546. sk redundant failed 2 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18675 1027 SVmco User Guidel SV RAID 2 Device error Redundancy building aborted on disk Meaning Making the disk redundant failed 2 Device name Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18676 SV RAID 2 Adapter error Disk security key re key operation failed vendor id v device id d revisionz er Meaning Operation of the disk security key failed 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1028 SVmco User Guide Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18677 SV RAID 2 Adapter error Disk security key is invalid vendor id v device id d revision r Meaning The disk security key is incorrect 2 Device name v Example 1000 d Example 0079 r Numerical value 1 to 3 digits Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity War
547. stallation path gt etc fuiitsu SVmco usr After finish above procedure ssh connection setting should be disabled as below 3 To stop SSH service start VMware vSphere Client and click Compotision from Home gt Invenory gt Inventory and click Property from Security Profile in left under software and select ssh service in Firewall property and open Option Click Stop in Service command and click OK G SSH CTSM SSH Options Status Running Startup Policy C Start automatically if any ports are open and stop when all ports are closed Start and stop with host ei Service Commands Restart 231 SVmco User Guidel 4 Confirm check for SSH is removed and status for daemon is stopped By default remote clients are prevented from accessing services on this host and local cients are prevented from accessing services on remote hosts Unless configured otherwise daemons will start automatically Label Daemon Ibtd Running vpxa Running ESXi Shell Stopped xorg Stopped Local Security Authentication Serv Stopped NTP Daemon Stopped eas Stopped Stopped Direct Console UI Running CIM Server Running Service Properties General Service SSH esx base This VIB contains all of the base functionality of vSphere ESXi 232 SVmco User Guide 2 4 10 4 Configuration to transfer log to virtual machine Receive side There is 2 method for l
548. supports this command The user must have Administrator privileges to execute this command If an operating system function access control function is used to execute the command with privileges other than Administrator privileges the end status is undefined The prerequisite for executing this command is that SVmco and SNMP Service are running normally e To replace a PCI card currently being used in the system stop its use and then disable it by using the Device Manager before executing this command The procedure for disabling a device by using the Device Manager is as follows 1 Start the Device Manager 2 Right click the device and select Disable 303 SVmco User Guidel 1 Syntax fjpciswap l r a UnitldetificationName UnitldetificationName which specifies the identifier and slot location Specified names are case sensitive Example IOB PCIC 0 PCI Box PCICt1 IOB 0 PCIC 1 0 PCIC 1 2 Options I r a Display This option displays a list of PCI cards that can be replaced using the command The following fields are displayed UnitName Displayed UnitName value identifier It corresponds to the Unit information in the PCI Devices window Func Function number Device Name Displayed device name It corresponds to the Device Name information in the PCI Devices window r Replacement This option replaces the PCI card specified in Unitldetificati
549. t An inconsistency occurred Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 799 SVmco User Guidel 14046 sg Software error device array cannot be resized Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load Severity Warning Action T S 14047 scsi Software error Bad queue type Meaning A driver has a fault Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action 800 SVmco User Guide T S 14048 scsi Software error SCSI subsystem Initialization failed Meaning A system error occurred Initialization of the SCSI failed Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14049 scsi Software error Old type LLD Driver Meaning An old driver not compatible with the interface was used Corrective action Update the driver Severity Warning SVmco User Guidel Action T S 14050 scsi Software error Old type LLD Driver Meaning An old driver not compatible with the interface was used Corrective action Update the driver Severity Warning Action TIS 14051 scsi Software error Strange LLD Driver Meaning A driver not compatible with the inte
550. t for these settings Alternatively use the iptables command or another command to make the settings manually 2 1 The ports are configured only when SVmco is automatically installed from SVIM 2 Only a chain for the management LAN MMLAN is created by execution of the shell script for settings setmlanfw sh Add the jump setting for the management LAN to INPUT or OUTPUT in iptables For details see Using the shell script setmlanfw sh for these settings Management LAN interfaces Open the following ports for use with the management LAN interfaces Perform the operations described in 2 1 2 Confirming management LAN setting before making the settings Open the ports by executing the shell script setmlanfw sh for these settings Alternatively use the iptables command or another command to make the settings manually Ports to open for the management LAN interfaces CNN Open the port only For the IP addresses for linkage with a specify the physical IP cluster e g PCL addresses of the MMBs linkage MMB 0 MMB 1 belonging to all cluster 18 SVmco User Guide _ Using the shell script setmlanfw sh for these settings 1 Confirm the completion of the operations described in 2 1 8 Setting the management LAN IP address Prepare a configuration file The following is a sample configuration file opt fujitsu SVmco sh sample conf setmlanfw txt
551. t for the current selection Device Manager window 9 On the Teaming tab check Team this adapter with other adapters select the team into which the adapter was incorporated before the replacement and click the OK button 379 SVmco User Guidel Intel R PRO 1000 PT Dual Port Server Adapter 10 Properties EJ E3 Select a team 7 Froperties Select a team Team 0 Teaming tab 380 SVmco User Guide 10 the Device Manager confirm that the NIC is incorporated into the team Ele Action amp imEIH ss EN m Eh ga WS08X86 Computer ccs Disk drives E Display adapters 102 Emulex PLUS amp Human Interface Devices Keyboards n Mice and other pointing devices Monitors Ej Network adapters gt Intel R 82567LF 2 Gigabit Network Connection gt Intel R 82576 Gigabit Dual Port Network Connection 10 Intel R 82576 Gigabit Dual Port Network Connection 11 Intel R 82576 Gigabit Dual Port Network Connection 12 x Intel R 82576 Gigabit Dual Port Network Connection 9 x Intel R PRO 1000 PT Dual Port Server Adapter 4 Intel R PRO 1000 PT Dual Port Server Adapter 9 TEAM Team 0 Ls dapter 10 E Processors lt gt Storage controllers 19 088 System devices B System management devices Universal Serial Bus controllers Device Manager window 11 Execute the command that incorporates teaming inf
552. t your sales representative or a field engineer Severity Warning Action T S 12202 Ipfc xxxx xx xx x Software error Fast path EQ not allocated Meaning Memory Fast Path EQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient 646 SVmco User Guide Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12203 Adapter or Software error Failed setup of fast path EQ Meaning The setting for Fast Path EQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12204 Ipfc xxxx xx xx x Software error Mailbox CQ not allocated 647 SVmco User Guidel Meaning Memory Mailbox CQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12205 Ipfc xxxx xx xx x Adapter or Software error Failed setup of slow path mailbox CQ Meaning The setting for Slow Path mailbox CQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data fo
553. tative or a field engineer Severity Warning Action T S 14103 scsi Software error Illegal state transition Meaning A software error occurred Corrective action Collect fjsnap Contact your sales representative or a field engineer SVmco User Guide Severity Warning Action T S 14104 scsi Software error Target device_add failed Meaning An error occurred while a device was being added to sysfs Memory may be insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14105 scsi Software error Target transport add failed Meaning An error occurred while a transport class e g SPI FC was being added to sysfs Memory may be insufficient 833 SVmco User Guidel Corrective action Add memory or reduce the load Severity Warning Action T S 14106 scsi Software error Target transport attr add failed Meaning An error occurred while the attribute of a transport class e g SPI FC was being added Memory may be insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14107 scsi Software error allocation failure 834 SVmco User Guide Meaning A memory shortage occurred while the node of a target was being added to sysfs Corrective action Add memory or reduce the load Severity Warning Action T S 14108 scsi Software error
554. tatus is undefined When powering off HDD for operation such as preventive replacement first perform the following operation If the HDD is configured for mirroring in GDS remove the HDD from the configuration 281 SVmco User Guidel If the HDD is not configured for mirroring unmount it Notes For details on the operating procedures related to this command see 4 Hot Replacement of Hard Disks e This command does not support RAID devices VMware does not support hot replacement of hard disks When you replace a hard disk by this command the following message may appear during the disk mounting operation The command will have been executed normally even if this message appears kernel mptscsih ioc0 gt gt Attempting bus reset sc e000004082adc480 kernel mptbase ioc0 lOCStatus 0x0048 SCSI Task Terminated Indicates that the line is not broken stop disk rotation after a hard disk has been mistakenly inserted first wait about 60 seconds and then stop the disk rotation If you attempt to stop the disk rotation immediately after inserting the disk an error message like that shown below may appear This is because inserting the disk triggered a Hot Plug process in the operating system kernel Device sdb not ready kernel end request I O error dev sdb sector 204706 kernel Buffer I O error on device sdb1 logical block 6396 282 SVmco
555. ter a System restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11617 e1000e xxxx xx xx x Adapter or Software error Cannot enable PCI device from suspend vendor id 8086 device id d revision r Meaning The PCI device cannot be started from the suspend state 548 SVmco User Guide d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11618 e1000e xxxx xx xx x Adapter or Software error Cannot re enable device after reset vendor id 8086 device id d revision r Meaning After an adapter reset the PCI device could not be restarted d device id e g 1209 r Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning 549 SVmco User Guidel Action T S 11619 e1000e xxxx xx xx x Adapter or Software error can t bring device back up after reset vendor id 8086 device id d revision r Meaning After a reset the device backup could not be acquired d device id e g 1209 9er Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or log Cont
556. ter error Controller Error occurred Meaning The driver detected an error Corrective action Update or reinstall the SAS driver If the problem persists replace the adapter Severity Error Action R M T S 23101 Isi scsi Adapter error timeout illegal interrupt occurred Meaning A time out or abnormal interrupt was detected Corrective action Update or reinstall the SAS driver If the problem persists replace the adapter Severity 1096 SVmco User Guide Warning Action R M T S SAS related This section lists SAS related messages 23200 Isi sas Adapter error Controller Error occurred Meaning The SAS driver detected an error Corrective action A driver adapter or HDD error may have occurred Contact your sales representative or a field engineer Severity Error Action R M T S 23201 Isi sas Adapter error timeout illegal interrupt occurred Meaning 1097 SVmco User Guidel The SAS driver detected a time out or abnormal interrupt Corrective action A driver adapter or HDD error may have occurred Contact your sales representative or a field engineer Severity Warning Action R M T S 8 2 16 Disk messages Windows This section lists the disk messages in Windows 24000 disk Device Device error The device Device did not respond within the timeout period vendor v model m serial no ser Meaning A response time out occur
557. th ELS WQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 653 SVmco User Guidel 12214 Ipfc xxxx xx xx x Software error Fast path FCP WQ not allocated Meaning Memory Fast path FCP WQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action TIS 12215 Ipfc xxxx xx xx x Adapter or Software error Failed setup of fast path Meaning The setting for Fast path FCP WQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer 654 SVmco User Guide Severity Warning Action T S 12216 Ipfc xxxx xx xx x Software error Receive Queue not allocated Meaning Memory USL RQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12217 Ipfc xxxx xx xx x Adapter or Software error Failed setup of Receive Queue Meaning 655
558. that are down confirm that the communication path to the remote host has no problems Severity Error 899 SVmco User Guidel Action T S 8 2 12 ServerView RAID messages Linux This section lists ServerView RAID related messages 18500 SV RAID 2 Adapter error BBU temperature out of range vendor id 1000 1734 device id d revision r Meaning An abnormal battery temperature was detected 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 When the SAS disk unit has free space confirm that no dummy is mounted 2 Confirm that the temperature of the operating environment satisfies the specified values 3 Confirm that the latest RAID controller and firmware are installed 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer 900 SVmco User Guide If no fan failure occurred recheck the environment temperature If the error recurs after you rechecked the environment temperature replace the BBU Severity Error Action R M T S 18501 SV RAID 2 Adapter error BBU temperature unstable vendor id 1000 1734 device id d revision r Meaning An abnormal battery temperature was detected 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action 1 Confirm
559. that the latest RAID controller and firmware are installed 2 If the error recurs replace the BBU 3 If the error recurs even after replacing the BBU collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer If no fan failure occurred recheck the environment temperature If the error recurs after you rechecked the environment temperature replace the BBU SVmco User Guidel Severity Error Action R M T S 18502 SV RAID 2 Adapter error BBU temperature above threshold vendor id 1000 1734 device id d revision r Meaning An abnormal battery temperature was detected 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action 1 When the SAS disk unit has free space confirm that no dummy is mounted 2 Confirm that the temperature of the operating environment satisfies the specified values 3 Confirm that the latest RAID controller and firmware are installed 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error SVmco User Guide Action R M T S 18503 SV RAID 2 Adapter error BBU voltage out of range vendor id 1000 1734 device id d revision r Meaning An abnormal battery voltage was detected 2 Device name d Example 0060 10F9 device id sub dev
560. the Multiple Connected Session MCS window displays IP addresses Check whether any IP address matches that recorded in step 2 If an IP address matches 192 168 3 150 in this example this is the target connected to the device to be replaced Multiple Connected Session MCS xi MCS policy Round Robin z Description The round robin policy attempts to evenly distribute incoming requests to all processing paths e n Target Portal Status weight s TA 168 3 150 192 168 3 100 Active n a gt To add a connection click Add Add To remove a connection select the connection above and then Remove dick Remove To edit the path settings for MCS policy select a Edit connection above and then click Edit 9 ce s Multiple Connected Session MCS window 404 SVmco User Guide 7 Click the Cancel button to return to Properties window shown in step 5 and click the Cancel button again to return to the iSCSI Initiator Properties window shown in step 4 8 If no IP address in step 6 matches select the next target and repeat the steps after step 4 Otherwise click the Devices button Targets Discovery Favorite Targets Volumes and Devices RADIUS Configuration M Quick Connect To discover and log on to a target using a basic connection type the IP address or DNS name of the target and then click Quick Connect
561. the adapter Severity Warning Action R M T S 11603 e1000e xxxx xx xx x Adapter error NVM Read Error while reading MAC address vendor id 8086 device id d revision r Meaning An NVM read error was detected during reading of a MAC address d device id e g 1209 539 SVmco User Guidel 9er Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11604 e1000e xxxx xx xx x Adapter or Software error Invalid MAC Address vendor id 8086 device id d revision r Meaning The specified MAC address is invalid d device id e g 1209 r Numerical value 1 to 3 digits Corrective action Recheck the MAC address setting If the MAC address is valid an adapter failure may have occurred Replace the adapter Severity Warning Action T S 540 SVmco User Guide 11605 e1000e ethx Software error Unable to allocate memory for the transmit descriptor ring Meaning Memory acquisition for the transmit descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a System restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11606 e1000e ethx Software er
562. the operating environment satisfies the specified values 3 Confirm that the latest RAID controller and firmware are installed 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 983 SVmco User Guidel 18615 SV RAID 2 Device error Power state change failed on disk from active to transition Meaning A power state change from active to transition failed 2 Device name Corrective action Replace the relevant physical drive Severity Warning Action R M T S 18616 SV RAID 2 Device error Power state change failed on disk from stopped to transition Meaning A power state change from stopped to transition failed 2 Device name Corrective action Replace the relevant physical drive Severity 984 SVmco User Guide Warning Action R M T S 18617 SV RAID 2 Device error Power state change failed on disk from transition to active Meaning A power state change from transition to active failed 2 Device name Corrective action Replace the relevant physical drive Severity Warning Action R M T S 18618 SV RAID 2 Device error Power state change failed on disk from transition to stopped Meaning A power state change from transition to stopped failed 985 SVmco User Guidel 2 Device name Corrective action R
563. the output If they are all correct then configuring of PSA to MMB communication LAN is completed Advertised auto negotiation No Speed 100Mb s Duplex Full ex output 274 SVmco User Guide Settings for ethO Supported ports TP Supported link modes 10baseT Half 10baseT Full 100baseT Half 100baseT Full 1000baseT Full Supports auto negotiation Yes Advertised link modes Not reported Advertised pause frame use No Advertised auto negotiation No i Speed 100Mb s Duplex Ful _______ J Port Twisted Pair PHYAD 2 Transceiver internal Auto negotiation off MDI X off Supports Wake on pumbg Wake on g Current message level 0x00000001 1 drv Link detected yes When the result of 1 and 2 are correct SVmco operate normally If they are not correct please recheck the procedure of 2 5 1 Configuring the PSA to MMB communication LAN 275 SVmco User Guidel 2 5 6 Configuring parameter of management LAN You need to configure management IP Address on partition of PRIMEQUEST for cooperation with Higher rank software such as Systemwalker Input the following command Input form usr sbin eecdcp c oc E002 oe 000C Y IPADDRESSY example Management LAN IP address is set up at 2 5 2 Confirming management LAN settings Management LAN is a case of 192 168 1 2 usr sbin eecdcp c oc E002 oe 000C Y 192 168 1 2Y 2 5 7 Configuring SNMP to use duplicate disks Ple
564. tigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer 1013 SVmco User Guidel Severity Warning Action R M T S 18656 SV RAID 2 Adapter error Logical drives missing and go offline at boot vendor id v device id d revision r Meaning The logical drives went offline at startup 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 Check the RAID configuration 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 1014 SVmco User Guide 18657 SV RAID 2 Adapter error Logical drives missing at boot vendor id 6v device id d revisionz er Meaning Logical drives could not be found at startup 962 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 Check the RAID configuration 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18658 SV RAID 2 Adapter error EMM not installed vendor id v device id d revision r 1015 SVmco User Guidel Meaning EMM is not mounted on the enclosure 2 Device name 96v Example 1000 d Example 0079 9e
565. ting the management LAN IP 68 2 2 6 Setting the destinations of traps from a 69 2 2 7 Setting the Watchdog Timer for monitoring after a STOP error fatal system error 71 2 2 8 Installing a SVmco update eesseeneeeeeenenneemennn 73 2 2 9 Uninstalling SVIMCO is 2 ite eee erem eius 74 2 3 Configuring SVmco VMware ssesesseseeeneenenennmeen nene nennen 76 2 3 1 76 2 3 2 Settings after SVmco Installation 77 2 3 3 Configuring the network 5 eerte ote eee 78 2 3 4 Configuring the firewall 2 cde ee e edd Res 89 SVmco User Guide 2 3 5 Configuring the default gateway essem 90 2 3 6 Retrieving VMware SVmco maintenance 92 2 3 7 Notes on VMware SVmoo sssssssssseeseeeeneeneee nennen nnn 93 24 SVmcovm Installation and 94 2 4 1 Installation DroCesUure x tere epo Diver ee eds 94 2 4 2 Setting before SVmcovm installation eeeeenee 96 2 4 2 1 Network composition example 1 ssemem 97 2 4 2 2 Network composition example 2 97 2 4 2 3 Confirming physical adapter vmnic whi
566. tion T S 13208 766 SVmco User Guide mptscsih iocx Adapter or Software error FW download timeout vendor id 1000 device id d revision r Meaning The firmware download timed out d Example 0030 r Numerical value 1 to 3 digits Corrective action A driver or HBA error occurred Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 13209 mptscsih iocx Adapter or Software error mpt cmd timeout vendor id 1000 device id d revision r Meaning The mptctl command timed out d Example 0030 r Numerical value 1 to 3 digits Corrective action A driver or HBA error occurred Collect the data for investigation dump or fjsnap Contact your sales 767 SVmco User Guidel representative or a field engineer Severity Warning Action T S 13210 mptscsih iocx Adapter or Software error HOST INFO command timeout vendor id 1000 device id d revision r Meaning The host information get command timed out d Example 0030 9er Numerical value 1 to 3 digits Corrective action A driver or HBA error occurred Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 13211 768 SVmco User Guide mptscsih iocx Adapter error IOC is non operational vendor id 1000 device id d revision r Mea
567. tion dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12229 Ipfc xxxx xx xx x Adapter or Software error Invalid param Meaning Invalid paramter is detected and processing is rejected Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12230 663 SVmco User Guidel Ipfc xxxx xx xx x Adapter or Software error POST_SGL mailbox failed Meaning POST SGL mailbox process is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action TIS 12231 Ipfc xxxx xx xx x Adapter or Software error REMOVE ALL SGL PAGES mailbox failed Meaning Process REMOVE ALL SGL PAGES is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity 664 SVmco User Guide Warning Action T S 12232 Ipfc xxxx xx xx x Adapter or Software error Mailbox command cannot issue Data Meaning Mailbox command can not be issued Corrective action HBA has some fault or memory is insufficient Collect the data for
568. tion dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14173 sg Software error idr expansion Sg device failure Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load 875 SVmco User Guidel Severity Warning Action T S 14174 sg Software error idr allocation Sg_device failure Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load Severity Warning Action T S 14175 sg Software error sg add device create failed Meaning Memory is insufficient A control table could not be allocated Corrective action 876 SVmco User Guide Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 14176 sg Software error sg sys Invalid Meaning A driver has a fault An inconsistency occurred Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14178 st st 0 9 Software error device_create failed 877 SVmco User Guidel Meaning Execution of device_create failed Corrective action Collect the data for investigation dump or fjsnap Contact
569. tion materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer The loss of data is possible 1141 SVmco User Guidel Severity Error Action R M T S 28545 SV RAID 2 Device error State change on logical drive from partially degraded to degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action 1 Replace the relevant physical drive 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28546 1142 SVmco User Guide SV RAID 2 Device error State change on logical drive from partially degraded to partially degraded Meaning The logical drive entered the degraded state 962 Device name Corrective action Collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 28547 SV RAID 2 Device error State change on logical drive from partially degraded to failed Meaning The logical drive state changed from degraded to offline 962 Device name Corrective action 1 Replace the relevant physical drive 2 Reconfigure the array 1143 SVmco User Guidel 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or
570. tion materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action 1218 SVmco User Guide R M T S 28652 SV RAID 2 Adapter error Enclosure power supply cable removed vendor id v device id d revision r Meaning The enclosure power cable is disconnected 2 Device name v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Check the enclosure power cable Severity Warning Action R M T S 28653 SV RAID 2 Adapter error BBU retention test failed vendor id v device id d revision r Meaning 1219 SVmco User Guidel The BBU retention test failed 2 Device name 96v Example 1000 d Example 0079 9er Numerical value 1 to 3 digits Corrective action Normally an additional error message is issued when this error occurs If the problem persists even after performing the operation indicated in the error message collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28654 SV RAID 2 Adapter error firmware download failed vendor id v device id d revision r Meaning The enclosure firmware update failed 2 Device name 96v Example 1000 d Example 0079 1220 SVmco User Guide 9er Numerical value 1 to 3 digits Corrective action Collect
571. tive action Decrease the number of transmit descriptors and receive descriptors in the adapter properties Perform a restart Severity Error Action T S 21859 1088 SVmco User Guide ixgbn 2 Software error Could not initialize scatter gather DMA resources Meaning The scatter gather DMA resources required for operation cannot be initialized 2 Device name Corrective action Decrease the number of transmit descriptors in the adapter properties Perform a restart Severity Error Action T S 21860 ixgbn 2 Software error Could not map the network adapter flash Meaning Network adapter flash cannot be mapped 2 Device name Corrective action Update the driver Alternatively try again with another PCI slot Severity Error 1089 SVmco User Guidel Action T S 21861 ixgbn 2 Adapter error The fan on the network adapter has failed vendor id 8086 device id d revisionz er Meaning An adapter failure occurred 2 Device name d Example 1209 9er Numerical value 1 to 3 digits Corrective action Turn off the computer and replace the network adapter Severity Error Action R M T S 21862 ixgbn 2 Software error unsupported SFP module Meaning 1090 SVmco User Guide The driver cannot be read because an unsupported SFP module is installed in the adapter 962 Device name Corrective action Check whether the SFP module install
572. tive action Check the additional error message of the relevant physical drive Severity Warning Action R M T S 18715 SV RAID 2 Device error Copyback failed on disk Meaning Copyback failed because the hard disk that is the copy source failed 1053 SVmco User Guidel 2 Device name Corrective action Check the additional error message of the relevant physical drive Severity Warning Action R M T S 8 2 13 LAN related messages Windows This section lists the LAN related messages in Windows elexpress related This section lists e1express related messages 21700 1000 express 2 Adapter or Software error Adapter not found Meaning The adapter cannot be detected 962 Device name Corrective action Reinstall the driver 1054 SVmco User Guide Severity Warning Action T S 21701 e1000_express 2 Adapter or Software error Driver load error Meaning The driver cannot determine which adapter to load 2 Device name Corrective action Reinstall the driver Severity Error Action T S 21702 e1000_express 2 Software error Could not allocate The MAP REGISTERS Meaning 1055 SVmco User Guidel The map register required for operation cannot be allocated 2 Device name Corrective action Decrease the number of transmit descriptors in the adapter properties Perform a restart Severity Warning Action T S 21703 10
573. tive action Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02187 diskctrl internal error Meaning An internal error occurred Corrective action A failure of this command or the system may have occurred Collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02189 diskctrl Target Device is not connected 295 SVmco User Guidel Meaning The device is not connected Corrective action snmpd may have stopped If snmp has stopped start it and execute the command again 3 1 2 SVmco Start Stop Command y30SVmco The y30SVmco command starts or stops SVmco Remarks This command is available only in Linux The user must have root privileges to execute this command SVmco is a daemon program It starts automatically when the system boots 1 Syntax sbin service y30SVmco start stop status 2 Options start stop status 296 SVmco User Guide start Starts SVmco stop Stops SVmco status Checks the SVmco operating status 3 Usage example a Example of starting SVmco sbin service y30SVmco start b Example of stopping SVmco sbin service y30SVmco stop c Example of checking the
574. tive or a field engineer Severity Warning Action R M T S 18602 SV RAID 2 Adapter error Logical drive secure failed vendor id 1000 device id d revision r Meaning Logical drive secure failed 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action No action is necessary This message is information only Severity Warning Action R M T S SVAgent 5 50 20 or later 974 SVmco User Guide T S 18603 SV RAID 2 Adapter error Controller encountered a fatal error and was reset vendor id 1000 device id d revision r Meaning The controller produced a fatal error and was reset 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 Replace the relevant RAID controller 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18604 SV RAID 2 Device error Configuration command could not be committed to disk 975 SVmco User Guidel Meaning The configuration command was not committed to the disk 2 Device name Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18605 SV RAID 2 Device error Power state change failed on disk Meaning
575. tive or a field engineer Severity Error Action R M T S 28501 SV RAID 2 Adapter error BBU temperature unstable vendor id 1000 1734 device id d revision r Meaning The battery temperature is unstable 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 Confirm that the latest RAID controller and firmware are installed 2 If the error recurs replace the BBU 3 If the error recurs even after replacing the BBU collect investigation materials 9 fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error 1109 SVmco User Guidel Action R M T S 28502 SV RAID 2 Adapter error BBU temperature above threshold vendor id 1000 1734 device id d revision r Meaning A temperature detected by the temperature sensor on the battery exceeded the upper threshold 2 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 When the SAS disk unit has free space confirm that no dummy is mounted 2 Confirm that the temperature of the operating environment satisfies the specified values 3 Confirm that the latest RAID controller and firmware are installed 4 f the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Er
576. tl command for ReadTest cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action TIS 13067 mptscsih Software error Unable to write out mpt ioctl test struct Meaning The structure of the ioctl command for ReadTest cannot be written back to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action 706 SVmco User Guide T S 13068 mptscsih Software error Unable to read in mpt_ioctl_eventquery struct Meaning The structure of the ioctl command for EventQuery cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13069 mptscsih Software error Unable to write out mpt_ioctl_eventquery struct Meaning The structure of the ioctl command for EventQuery cannot be written back to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity 707 SVmco User Guidel Warning Action T S 13070 mptscsih Software error Unable to read in mpt ioctl eventenable struct Meaning The structure of the ioctl command for EventEnable cannot be read from the user space Corrective action An API and driver are not compati
577. ton Ri ox Ready to Complete Verify that all new and modified vSphere standard switches are configured appropriately Connection Type Host networking will indude the following new and modified standard switches Network Access Preview Physical Adapters VMkernel No adapters 192 168 1 10 Connection Settings Summary 125 SVmco User Guidel 9 Adopt the vSwitch which you created Then click Properties button Refresh Properties Standard Switch vSwitch Wai Madina Pen Gone VM Network E t virtual mackinefs RHELS S x86 145 kame C viMkemelz vmkl 10 24 76 138 Leersed Features Time Configuration Standard Switch vSmitch1 ONS and Routra Viral achee fox Autheneaton Servers E virtual machine s RHELSS_x86_145 Machine Startip Sutdoven Machine Swapfe Location Seounty Profle Cache Configuration Standard Switch vSwiteh System Resource Allocation Vend Pm Agent VM Settings VMkemel Advanced Settings 192 168 110 oas Completed 2012 08 21 4 27 47 2012 08 21 4 27 47 2012 06 21 4 27 48 126 SVmco User Guide 10 Click Add button 11 Check Vertual Machine and click Next button Add Network Wizard ini x Connection Type Networking hardware can be partitioned to accommodate each service that requires connectivity Connection Type Connection Setti
578. trol function is used to execute the command with privileges other than Administrator privileges the end status is undefined 1 Syntax For output_filename specify the full path of the destination file to which to write the compressed data for investigation e In Linux lopt fujitsu SVmco sh getosvmco output filename 336 SVmco User Guide e In Windows getosvmco output_filename 2 Options None 3 Usage example In Linux To write data for investigateion to the tmp dump mco_dump file opt fujitsu SVmco getosvmco tmp dump mco dump e In Windows To write data for investigation to the C temp mco_dump file gt getosvmco C temp dump mco_dump 4 End status 0 Normal end gt 0 Abnormal end SVmco User Guidel 3 2 3 Firewall setting command for SVmcovm The setmlanfw sh command is a tool that supports the opening of the necessary ports when the system has a firewall configured for the SVmcovm 1 Remarks This command is available only in Linux The user must have root privileges to execute this command Only a chain for the PSA MMB communication LAN PSA MMB_LAN is created by execution of the shell script for settings Add the jump setting for the PSA MMB communication LAN to INPUT or OUTPUT in iptables For details see Settingthe Firewall function 2 syntax setiptables sh install Network interface name of
579. troller 3 If the error recurs even after replacing the controller replace the main board 4 If the error recurs even after replacing the main board collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer 950 SVmco User Guide Severity Error Action R M T S 18569 SV RAID 2 Adapter error Adapter needs replacement faulty IOP detected vendor id 1000 1734 device id d revision r Meaning An error was detected in the IO processor of the controller 962 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 Replace the relevant RAID controller 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S SVmco User Guidel 18570 SV RAID 2 Device error Microcode update timeout on disk Meaning The HDD firmware update timed out 2 Device name Corrective action Collect investigation materials e g fisnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18571 SV RAID 2 Device error Microcode update failed on disk Meaning The HDD firmware update failed 2 Device name Corrective action Collect investigation materials e g fisnap PrimeCollect and contact you
580. tting or illegal IP format in etc fujitsu SVmco usr ipsetup conf No IP setting in s Already set iptables 319 SVmco User Guidel The setting was completed Remarks In addition to the above messages the CLI displays messages to confirm the settings 4 Message Details Too few argument Meaning The number of options is invalid Corrective action The configuration file must be specified to execute the command Specify the configuration file Then re execute the command Too more argument Meaning The number of options is invalid Corrective action The configuration file must be specified to execute the command Specify the configuration file Then re execute the command 320 SVmco User Guide Cannot read the file s Meaning A file required for execution could not be found Corrective action The file indicated in the message could not be found Confirm that the file exists Then reexecute the command No IP setting or illegal IP format in etc fujitsu SVmco usr ipsetup conf Meaning The IP address of the management LAN is not set in the SVmco operation file etc fujitsu SVmco usr ipsetup conf Alternatively the format of the IP address is incorrect Corrective action Referring to 2 1 5 Setting the management LAN IP address set the IP address of the management LAN Reexecute the command No IP setting in 96s Meaning The setting could not be found in the file i
581. tware error Unable to write data to user Meaning The data of the ioctl command cannot be written to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 718 SVmco User Guide 13092 mptscsih Software error Unable to read in hp host info struct Meaning The structure of the HPHostlnfo command cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13093 mptscsih Software error Unable to write out hp_host_info Meaning The structure of the HPHostlnfo command cannot be written to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action 719 SVmco User Guidel T S 13094 mptscsih Software error Unable to read in hp_host_targetinfo struct Meaning The structure of the HPTargetlnfo command cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action TIS 13095 mptscsih Software error Unable to write out mpt ioctl targetinfo struct Meaning The structure of the HPTargetlnfo command cannot be written to the user space Corrective action An API and driver are not compatible Check the
582. u can include management network as follows example 2 of composing network 96 SVmco User Guide 2 4 2 1 Network composition example 1 Management network for connecting vClient A Visual switch Vmkernel port VSwitcho Physical adapter Management Network VMNIC1 vmk0 10 20 30 40 0000 05 00 0 Network for PSA MMB communication LAN Visual switch VSwitch1 1 Network for the communication between ESXi and virtual machine getting pci card information Physical adapter PSA MMB communication LAN VMNICO Virtual machine in which SVmcovm is installed RHELS Vmkernel port vmk1 192 168 1 10 Virtual machine in which SVmcovm is installed RHELS 2 4 2 2 Network composition example 2 Management network for connecting vClient A Visual switch Vmkernel port VSwitchO Management Network vmk0 10 20 30 40 Physical adapter VMNIC1 0000 05 00 0 lt Virtual machine in which SVmcovm is installed RHEL5 Network for PSA MMB communication LAN B Physical adapter PSA MMB communication LAN VMNICO Virtual machine in which SVmcovm is installed RHEL5 4 SVmco User Guidel 2 4 2 3 Confirming physical adapter vmnic which use PSA to MMB communication LAN To connect ESXi with VMware vSphere Clinet start the SSH service Note Please refer to the manual of VMware for VMware vSphere Clinet 1
583. ual setting Manual setting 2 5 1 Configuring the PSA to MMB communication LAN 2 5 2 Confirming management LAN settings Checking the firewall function opening ports Setting the management LAN IP address Manual setting Manual setting 2 5 3 Checking the firewall function opening ports 2 5 6 Setting the management LAN IP address 260 SVmco User Guide Required Automatic setting As Manual needed setting Setting item As Configuring SNMP Manual 2 5 7 needed to use duplicate setting Configuring disks SNMP to use duplicate disks Installing a SVmco Not 2 5 8 Installing a update applicable SVmco update Uninstalling Not 2 5 9 SVmco applicable Uninstalling SVmco To operate the PRIMEQUEST 1000x2 series server you need to first install SVmoo If you uninstall SVmco the following restrictions apply Even under an REMCS agreement no software errors are reported Remarks e SVIM installs SVmco as it installs the operating system For details on SVIM see the ServerView Suite ServerView Installation Manager For details on how to manually install SVmco see 6 Manual SVmco Installation and Uninstallation The following table lists settings for SVmco operation The installer automatically adds or updates these settings during SVmco installation Settings automatically added changed during SVmco installation 261 SVmco User Guidel omm e sn
584. ue 1 to 2 digits s3 Numerical value 1 to 4 digits s5 Numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action S 04410 starting timeout s Meaning A time out was detected at SVmco startup 504 SVmco User Guide s1 Character string 1 to 256 characters Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action S 04411 child process abnormal end s1 s2 s3 s4 0x s5 Meaning A child process terminated abnormally s1 Character string 1 to 256 characters s2 Numerical value 1 to 2 digits s3 Numerical value 1 to 4 digits s4 Numerical value 1 digit s5 Hexadecimal numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity 505 SVmco User Guidel Error Action S 04412 Initialization Error s1 Meaning Reading of SDR FRU and other files failed during SVmco initialization 51 Numerical value 4 digit Corrective action Download the MMB system event log Collect the SVmco data for investigation getosvmco Then contact your sales representative or a field engineer Severity Error Action US 05308 FJSVfefpcl driver open error Meaning An ioctl error occurred when it was issued to fefp
585. ue 1 to 3 digits Corrective action Check the array controller BIOS and firmware version numbers and update them as required Wait for battery charge to be completed If the problem persists even after the completion of charge replace the BBU Severity Warning Action R M T S 1129 SVmco User Guidel 28527 SV RAID 2 Adapter error Enclosure communication lost vendor id 1000 1734 device id d revision r Meaning The connection with the enclosure was terminated 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action 1 Check the enclosure data cable 2 Confirm that the enclosure is running 3 If the error recurs contact your sales representative or a field engineer Severity Warning Action R M T S 28528 SV RAID 2 Adapter error Enclosure not responding vendor id 1000 1734 device id d revision r Meaning The enclosure has not responded 1130 SVmco User Guide 962 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action 1 Check the enclosure data cable 2 Check whether the enclosure is running 3 If the error recurs contact your sales representative or a field engineer Severity Warning Action R M T S 28529 SV RAID 2 Adapter error SAS SATA mixing not supported in enclosure vendor id 1000 1734 device id d revision r
586. uide Note 11 Restart network service to reflect the new NIC setting Please set the duplicate IP Address of all partitions in the cabinet sbin service network restart 12 Next open the following configuration file of SVmcovm vi etc fujitsu SVmco usr mmblan conf 13 Setting the following parameter Parameter IP Address of MMB PSA IP Address set with MMB Web UI 1800 2 1080943004 MMB GUI Windows Internet Explorer PRIMEQUES Goria mmm A 8 ES hiies me ak Model PRIMEQUEST 18002 Active MMB 0 Part Number FU Serial Number 1480943004 Pm s ID Partition ID of ESXi running 163 SVmco User Guidel For example In case of IP address of PSA MMB communication LAN is 172 30 0 1 on the MMB side Partition number is 1 gt NETWORK MMBIP 172 30 0 1 PARTITION ID 1 164 SVmco User Guide 2 4 4 3 Setting the Firewall function This section describes necessary setting to the Firewall function Configuring the firewall for SVmcovm operation No Port Port number Description MMB PSA port psammb kep 5000 on MMB 1 communication pori side For reporting events and configuration information For example for setting firewall 1 Move the following directory
587. uires reconditioning please initiate recalibration vendor id 1000 device id d revision r Meaning The BBU needs reconditioning 966 SVmco User Guide 962 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 Perform a manual recalibration Example via ServerView RAID Manager Try not to allow charging interruption by restart or shutdown 2 If the error recurs replace the BBU 3 If the error recurs even after replacing the BBU collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 18592 SV RAID Software error Task for object cannot be started The scheduler has disabled the task Meaning A task could not be started Corrective action Check the error code Or check the following Controller and scheduler settings SVmco User Guidel Physical drive logical drive and BBU states Severity Error Action R M T S 18593 SV RAID 2 Adapter error SAS topology error vendor id 1000 device id d revision r Meaning A SAS topology error occurred 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action Confirm whether the problem is resolved with the following operation 1 Remove the relevant physical drive After 30 seconds have elapsed reconnect it 2 Replace the relevant physical drive
588. ujitsu S Vmco usr svmcovmtrap conf Followings are necessary parameter to send trap TRAP SET Explanation Enable Disable to send Trap by way of MMN Value 1 Enable Trap 0 Disable Trap Default value 1 Partition Name Explanation Partition Name Value 0 to 63 Character Default value no character MMB V IP Explanation Virtual IP address of MMB Value 0 0 0 0 to 255 255 255 255 Default 255 255 255 255 251 SVmco User Guidel Following is example for configuration In case that Trap is enabled and Partition Name is Test Machine and Virtual IP address of MMB is 192 168 40 1 Before setting TRAP TRAP_SET 1 Partition Name V IP 255 255 255 255 After setting TRAP TRAP_SET 1 Partition Name Test Machine MMB_V_IP 192 168 40 1 Configuration settin is finished 252 SVmco User Guide 2 4 11 Restart for virtual machine It is necessary to restart virtual machine after configuration for SVmcovm installation Confirmation after OS reboot 1 Confirm following message Source SVmcovm detail MMBA MMB connected is displayed and no other error message of SVmcovm Evere D Tad Category 45 re Y ore carent Log Software Protection hai Hopped Source pu legge 2 51AM 7 gt Task Category None leet Information Keywords we Ver NA Comput WINIDPAHISQSNR QpCode Into
589. um value Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13080 mptscsih Software error Unable to read MF from mpt_ioctl_command struct Meaning The Message Frame of the ioctl command cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers 713 SVmco User Guidel Severity Warning Action TIS 13081 mptscsih Software error Target ID out of bounds Meaning The value of the target ID specified in a SCSIIO request is outside its range Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13082 mptscsih Software error SCSI driver is not loaded Meaning A SCSIIO request was specified but the SCSI driver was not loaded Corrective action 714 SVmco User Guide Load the SCSI driver Severity Warning Action T S 13084 mptscsih Adapter or Software error SCSI driver not loaded or SCSI host not found Meaning A SCSI Task Management request was specified but the SCSI driver was not loaded or the SCSI host could not be found Corrective action Load the SCSI driver or incorporate HBA Severity Warning Action T S 13085 mptscsih Software error IOC_INIT issued with 1 or more incorrect parameters Rejected
590. umber c channel number i id number l lun number The at the end of a line indicates that there is no line feed Confirm the status by executing the disk management command At this time the disk whose Fault LED is on is the disk where the offline error occurred RHEL5 SASU internal disk opt fujitsu SVmco bin diskctrl iocO 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 2 mount Fault LED On lt 3 dev sdd Fault LED Off 355 SVmco User Guidel 3 To replace a hard disk containing a partition specified as a raw or swap device take action as follows If the hard disk contains a raw device If the hard disk to be replaced contains a partition operating as a raw device terminate all the applications that may access this partition as the raw device Then replace the hard disk If the hard disk contains swap device The target hard disk contains a partition specified as a swap device Stop the system Then replace the hard disk 4 Take action as follows The action depends on whether the target hard disk has the Mirror configuration in PRIMECLUSTER GDS In the Mirror configuration in PRIMECLUSTER GDS From PRIMECLUSTER GDS select the disk to be removed and remove it For details on the removal procedure see the PRIMECLUSTER GDS manual Not in the Mirror configuration in PRIMECLUSTER GDS Unmount all the disk partitions mounted on the disk to be replaced umount dev
591. unction Error h Meaning A system or user operation error occurred 1 Device name h Error code HEX Corrective action This message is a message for the investigation and does not usually have the problem in operation Don t care this message when not investigating Severity Warning Action 1093 SVmco User Guidel T S 22002 elxstor 1 Software error Command Error h Meaning A command error occurred 1 Device name h Error code HEX Corrective action This message is a message for the investigation and does not usually have the problem in operation Don t care this message when not investigating Severity Warning Action TIS 8 2 15 SCSI SAS messages Windows This section lists the SCSI SAS related messages in Windows e SCSl related 1094 SVmco User Guide This section lists SCSI related messages 23000 symmpi Adapter error Controller Error occurred Meaning A driver detection error occurred Corrective action Update or reinstall the SAS driver If the problem persists replace the adapter Severity Error Action R M T S 23001 symmpi Adapter error timeout illegal interrupt occurred Meaning A time out or abnormal interrupt was detected Corrective action Update or reinstall the SAS driver If the problem persists replace the adapter Severity Warning 1095 SVmco User Guidel Action R M T S 23100 Isi scsi Adap
592. ute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02165 diskctrl Operation not permitted Meaning The user does not have sufficient privileges to execute the command Corrective action Log in with an ID with Administrator privileges and execute the command SVmco W 02167 diskctrl Invalid option Meaning The specified option is invalid Corrective action Confirm that the options and the disk are correctly specified Then try again SVmco W 02169 diskctrl too few or more option Meaning The number of command options is incorrect Corrective action Check the specified options Specify options correctly Then try again 292 SVmco User Guide SVmco W 02170 diskctrl Cannot stop HDD Meaning The HDD could not be stopped from running Corrective action Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02171 diskctrl Cannot get device information SCSI Meaning Device information could not be retrieved from the SCSI device Corrective action Check the hardware environment Execute the command again The following causes are possible The disk is configured only with RAID Disks in a RAID configuration are not controlled by diskctrl
593. utomatically set values SVmco may not have been installed Always change the settings after SVmco installation Do not change any line including comment lines except those with the items that must be changed BROADCAST IPADDR and NETMASK Otherwise PSA MMB communication may be disabled making SVmoo functions unavailable Moreover a SVmco update may overwrite the automatically set values Please set the duplicate IP Address of all partitions in the cabinet Restart the network service to activate the network interface Syntax sbin service network restart 3 Set the PSA to MMB communication LAN IP addresses in the SVmco configuration file File storage location etc fujitsu SVmco usr taommbipsetup conf Setting values Enter the IP addresses set in Step 1 Setting example 15 SVmco User Guidel TOMMBIP 1 72 30 0 4 IP address set by Step1 gt 4 Restart SVmco to reflect the new NIC settings for the PSA to MMB communication LAN Syntax sbin service y30SVmco stop sbin service y30SVmco start 2 1 2 Confirming management LAN settings Make network settings for the management LAN If necessary also configure any duplication with bonding or PRIMECLUSTER GLS for example After completing the above network settings for the management LAN perform the operations described in 2 1 4 Checking the firewall function opening ports and 2 1 5 Setting the management LAN IP address Note In the PRIMEQU
594. ve action 1171 SVmco User Guidel A driver error occurred 1 Check the operating system state 2 Restart the system partition OS 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28588 SV RAID 2 Adapter error System API error vendor id 1000 device id d revision r Meaning A system API error occurred 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action A driver error occurred 1 Check the operating system state 2 Restart the system partition OS 1172 SVmco User Guide 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning Action R M T S 28589 SV RAID 2 Adapter error Firmware initialization failed vendor id 1000 device id d revision r Meaning Initialization of the firmware failed 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 Replace the relevant RAID controller 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action 1173 SVmco User Guidel R M T S 28590 SV RAID 2 Adapter error Firmware recovery failed ven
595. ve action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16009 GDS dev sdx Device error close error on disk vendor v model m serial no ser Meaning A close request sent to a disk terminated abnormally 888 SVmco User Guide 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16010 GDS dev sdx Device error NVURM write error on disk vendor v model m serial no ser Meaning An NVURM write request sent to a disk terminated abnormally Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure 889 SVmco User Guidel When you hot replace a disk duplicated by GDS this message may be output at the disk power on off time In that case check the GDS status If there is no problem with it no action is necessary Severity Error Action R M T S 16011 GDS dev sdx Device error failed to abort I O requests on disk vendor v model m serial no ser Meaning A request sent to a physical disk ioctl request to the mphd or mplb
596. ver Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 14133 sg h c i l Software error Unable to attach sg device Meaning There is no available minor number because the system configuration is incorrect The number is up to 32768 h host number c channel number i id l lun number Corrective action Check the upper limit in the specifications Review the system configuration Severity Warning Action T S 848 SVmco User Guide 14134 scsi h c i l Device error offlined vendor v model m serial no ser Meaning A SCSI device went offline h host number c channel number 96i id l lun number 96v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Replace the device For the cause see the message displayed before this one Severity Warning Action T S 14135 scsi h c i l Software error reservation conflict Meaning A software error occurred h host number c channel number 96i id l lun number 849 SVmco User Guidel Corrective action There is a problem with the operation method or the software that uses RESERVE RELEASE If the problem persists contact your sales representative or a field engineer Severity Warning Action TIS 14136 scsi s Software error request failed Meaning A software failure occurred 96s sd a z
597. w Operation Manager SVOM To display hardware configuration and abnormal event on each partition ServerView Agents SVagent To collect hardware configuration and detect abnormal event in partition ServerView RAID SV RAID To collect hardware configuration and detect abnormal event for disk device and SAS RAID card ServerView Mission Critical Option SVmco To notify event detected by SVagent to MMB and provide PRIMECLUSTER PRIMESOFT linkage function onlu Linux When detect hardware problem the following actions are executed according to event REMCS report sent from MMB REMCS from SVOM can not be used in case of PRIMEQUEST Mail report sent from MMB or SVOM Trap report sent from SVagent orSV RAID Trap report from MMB is not supported from PQ1000x2 or later Syslog or EventLog output Output log by SVagent or SV RAID SVmco User Guide 1 1 3 Server Monitoring for VMware vSphere 5 It is necessary to prepare Guest OS to transfer event data for hardware failure from ServerView to MMB This Guest OS is needed for every partition which is installed ESXi and ServerView is installed on this Guest OS it need only one Guest OS not for all Guest OS Select Guest OS whichi is matched to the following conditions 1 Guest OS can communicate with ESXi in the same partition 2 Guest OS can communicate with MMB using MMB PSA LAN Refer to this Chapter of the manual 2 4 for the procedure 3 SVmcovm
598. word is correct 4 For example In case of Linux 1 Setting the information for accessing ESXi opt fujitsu SVmco bin setuserinfo Input ESXi Host IPv4 address x x x x Input Login ID xxxxx Input Login PASSWORD 2 checking whether parameter IP Address Login ID Password is correct or not lopt fujitsu SVmco bin setuserinfo c Success Successful execution of the command Failed Failed to execute the command 4 Hot Replacement of Hard Disks This chapter describes hot replacement of hard disks This operation is supported only in Red Hat However the tasks described in 4 3 Replacing Hard Disks in a Hardware RAID Configuration are also supported in Windows 341 SVmco User Guidel 4 1 Overview of Hard Disk Hot Replacement SVmco has helpful functions for hot replacement of hard disks in partitions If you conclude a system maintenance agreement a certified service engineer will be responsible for replacing the hard disks SVmco provides functions that control disk LEDs and display the disk status when a hardware failure is detected a disk is replaced or a disk is added Notes This operation does not apply to RAID devices For details on how to replace a hard disk of an array controller card see 4 3 Replacing Hard Disks in a Hardware RAID Configuration VMware does not support hot replacement of hard disks The following message may appear for a mounted hard
599. xists in the operating system by using the status display l option Devicename Specify a logical device the operating system Example dev sda iocx slotno Specify the IOC number of an SGPIO controller and a disk slot number Example 0 1 specifies slot 1 of iocO How to specify the target in Windows To operate an HDD specify its logical device name or slot number for an SGPIO controller Before specifying a device confirm that it exists by using the status display l option diskno Specify disk number which appears Disk Administrator Example 0 specifies DiskO device scsiportno slotno Specify the SCSI number of an SGPIO controller and a disk slot number 284 SVmco User Guide Example device scsiport1 2 specifies slot 2 of SCSI number 1 3 Usage example e In Linux The following example shows all the SGPIO controllers in the operating system and a list of their slot statuses opt fujitsu SVmco bin diskctrl SGPIO controller and slot status Linux Display example iocO 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 2 mount Fault LED Off 3 mount Fault LED On ioc1 0 dev sdd Fault LED Identify 1 none 2 none 3 none Description of status Operating normally Rotation stopped lt Displaying location Empty slot 285 SVmco User Guidel Remarks The numbers shown under ioc are slot numbers
600. y Warning Action T S 14093 sg sgn Software error unable to make symlink Meaning Memory is insufficient or an internal operating system error occurred Creation of a symbolic link in sysfs failed 827 SVmco User Guidel Corrective action Add memory or reduce the load Severity Warning Action T S 14094 sr Software error Unable to allocate SCSI request Meaning ioctl to a CD ROM failed because of insufficient memory Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 14095 sr sr 0 9 Software error unknown vendor code 828 SVmco User Guide Meaning A driver has a fault A vendor code that should be initialized has not been initialized Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14096 st Software error Unable create sysfs class Meaning Memory is insufficient or an internal operating system error occurred The class of a SCSI tape could not be created in sysfs Corrective action Collect fisnap Contact your sales representative or a field engineer Severity Warning Action T S 829 SVmco User Guidel 14097 sg Software error kmalloc Sg_device failure Meaning Memory is insufficient A control table could not be al
601. y Warning Action R M T S 14124 scsi h c i l Device or Software error rejecting I O to dead device vendor v model m serialno ser Meaning 842 SVmco User Guide An I O request sent to a device that could not be found was rejected h host number c channel number 96i id l lun number Example FUJITSU m Example MAP3367NC 9eser Example 01234567 Corrective action Replace the device Severity Warning Action R M T S 14125 scsi 9ch 96c 96i 96l Device or Software error rejecting I O to device being removed vendor v model m serial no ser Meaning An I O request sent to a removed device was rejected h host number c channel number 96i id l lun number Example FUJITSU 9em Example MAP3367NC ser Example 01234567 843 SVmco User Guidel Corrective action Replace the device Severity Warning Action R M T S 14126 scsi Software error impossible request Meaning A software or hardware failure occurred Corrective action Collect fjsnap and a dump and contact your sales representative or a field engineer Severity Warning Action T S 14127 scsi Software error timing out command waited 844 SVmco User Guide Meaning The timing out command is in the standby state Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T
602. y Severity Warning Action R M T S SVAgent 5 50 20 or later T S 944 SVmco User Guide 18561 SV RAID 2 Device error State change by user on disk from operational to offline Meaning The HDD state changed from operational to offline 962 Device name Corrective action No action is necessary This message is information only Severity Warning Action R M T S SVAgent 5 50 20 or later T S 18562 SV RAID 2 Device error State change by user on disk from rebuilding to offline Meaning The HDD state changed from rebuilding to offline 2 Device name Corrective action 945 SVmco User Guidel No action is necessary This message is information only Severity Warning Action R M T S SVAgent 5 50 20 or later T S 18563 SV RAID 2 Device error State change on disk from hot spare to offline Meaning The HDD state changed from HotSpare to offline 2 Device name Corrective action 1 Reconfigure the physical drive as a hot spare Example via ServerView RAID Manager 2 If the error recurs replace the relevant physical drive 3 If the error recurs even after replacing the drive collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Warning 946 SVmco User Guide Action R M T S 18564 SV RAID 2 Device error State change on disk from offline to faile
603. y if any ports are open and stop when all ports are closed C Start and stop with host Service Commands Cancel Help 7 Select Start and stop synchronized with host in start policy and click OK button SSH TSM SSH Options Status Running Startup Policy C Start automatically if any ports are open and stop when all ports are closed Start and stop manually Service Commands Start Stop Restart s Cancel Help 225 SVmco User Guidel 8 Confirm daemon status is Running for SSH and click OK button By default remote dients are prevented from accessing services on this host and local dients are prevented from accessing services on remote hosts Unless configured otherwise daemons will start automatically Label Daemon Ibtd Running vpxa Running ESXi Shell Stopped xorg Stopped Local Security Authentication Serv Stopped NTP Daemon Stopped vprobed Stopped Running Running Package Information esx base This VIB contains all of the base functionality of vSphere ESXi 226 SVmco User Guide 9 Login to virtual machine and change to following directory by command prompt cd lt SVmcovm installation path gt opt fuj itsu SVmco b in 10 Startup command prompt byAdministrator authority and execute command with following option This require IP address for ESXi Login ID and password by interactive mode setuserinfo exe i
604. y is already in progress Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13011 mptscsih iocx Adapter error Adapter not ready vendor id 1000 device id d revisionz er Meaning The adapter does not become READY d Example 0030 9er Numerical value 1 to 3 digits 677 SVmco User Guidel Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13012 mptscsih iocx Adapter error Adapter not ready vendor id 1000 device id d revisionz er Meaning The adapter does not become READY alt port d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 678 SVmco User Guide 13013 mptscsih iocx Software error FIFO mgmt alloc Meaning Initialization of the IOC request and the reply FIFO failed Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13014 mptscsih iocx Adapter error init failure vendor id 1000 device id d revisionz er Meaning Sending an lOCInit request to the ada
605. y using the display function of the fjpciswap command C gt fjpciswap Replaceable PCI cards are displayed UnitName Func IOB 1 PCIC 5 FUNCZO Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 Dual Port Server Adapter 16 C Replace the PCI card by using the swap function of the fjpciswap command C gt fjpciswap r IOB 1 PCIC 5 Selected card name is Intel R PRO 1000 PT Dual Port Server Adapter 15 Intel R PRO 1000 PT Dual Port Server Adapter 16 368 SVmco User Guide Please delete all settings about this card Do you want to remove this card y n y User input When Do you want to remove this card y n appears replace the PCI card After replacing the PCI card press the y key Removing the card The card has removed Please replace the card and input y key When Please replace the card appears replace the PCI card 4 Please replace the card and input y key y Adding the card The card has added After replacing the PCI card press the y key 369 SVmco User Guidel 3 Confirm the replacement card by using the display function of the fjpciswap command C gt fjpciswap Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 5 FUNCZO Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16
606. your sales representative or a field engineer Severity Warning Action T S 14179 scsi Software error can t init scsi sdb cache Meaning Caching of an I O request failed Memory may be insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 878 SVmco User Guide 14180 scsi h c i l Device error in wrong state to complete scan vendor v model m serial no ser Meaning Scanning of the faulty device has been completed h host number c channel number i id l lun number Corrective action Check the condition of the device Severity Warning Action T S 14181 scsi h c i l Software error Found incompatible tape Meaning The device is controlling off the subject of st that the system administrator sets h host number c channel number i id l lun number Corrective action Change the driver Severity 879 SVmco User Guidel Warning Action T S 14182 scsi Software error Allocation failure during SCSI scanning Meaning Memory is insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14183 scsi Software error allocation failure Meaning Allocation of the target area in scsi_alloc_target failed Memory may be insufficient Corrective action Add memory or reduce the load 880 SVmco User Guide Severity Warning Action
607. ysical drive 941 User Guidel SVmco 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18557 SV RAID 2 Device error Disk missing after reboot Meaning The HDD could not be found at restart 2 Device name Corrective action Check the RAID configuration Severity Error Action R M T S 18558 SV RAID 2 Adapter error Logical drive missing after reboot vendor id 1000 1734 device id d revision r 942 SVmco User Guide Meaning The logical drive could not be found at restart 962 Device name d Example 0060 10F9 device id sub device id 9er Numerical value 1 to 3 digits Corrective action Check the RAID configuration Severity Error Action R M T S 18559 SV RAID 2 Device error State change by user on disk from hot spare to offline Meaning The HDD state changed from HotSpare to offline 2 Device name Corrective action No action is necessary This message is information only Severity 943 SVmco User Guidel Warning Action R M T S SVAgent 5 50 20 or later TIS 18560 SV RAID 2 Device error State change by user on disk from offline to failed Meaning The HDD state changed from offline to failed 962 Device name Corrective action No action is necessary This message is information onl
608. ystem API error occurred 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action A driver error occurred 1 Check the operating system state 2 Restart the system partition OS 3 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity 964 SVmco User Guide Warning Action R M T S 18589 SV RAID 2 Adapter error Firmware initialization failed vendor id 1000 device id d revision r Meaning Initialization of the firmware failed 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 Replace the relevant RAID controller 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18590 965 SVmco User Guidel SV RAID 2 Adapter error Firmware recovery failed vendor id 1000 device id d revision r Meaning Firmware recovery failed 2 Device name d Example 0079 9er Numerical value 1 to 3 digits Corrective action 1 Replace the relevant RAID controller 2 If the error recurs collect investigation materials e g fjsnap PrimeCollect and contact your sales representative or a field engineer Severity Error Action R M T S 18591 SV RAID 2 Adapter error BBU req

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