the CRUZER manual here
Contents
1. 9 Using GuardScan Cruiser 10 GuardScanTM Cruiser Image View 10 Data Scanned From Identification Magnetic Strip 10 Overwriting Scanned Data 11 Change Between Front and Back View of Identification 11 Change Image Orientation Between Horizontal and Vertical 11 Image View Additional Actions 12 GuardScanTM Cruiser Warrant Checks 13 Local Warrant Search Levels 13 Color coded Alerts 15 Extended Database Warrant Searches to Spillman2. 15 Data Capture for Additional Use 16 Exiting GuardScan Cruiser 16 Troubleshooting GuardScan Cruiser 17 Glossary 18 APPENDIX A GuardScan TechTrex TT SCAN 800 Card Scanner 20 Setting Up the TT Scan 800 Card Scanner 20 Installing the Device Driver 20 Connecting The Scanner to the Host PC 22 Operating the Card Scanner 23 Insert the identification card into the scanner 24 GuardScan Cruiser User s Manual Page 4 CONFIDENTIAL 10 1 2012 The GuardScan Cruiser Solution The GuardScan Cruiser software co
3. Minimize the GuardScan Cruiser window so it is hidden from view Cruiser continues to run The window will automatically come to the top if the card scanner is used 2 Clear Search Fields Clear the data fields of any scanned or manually entered information 3 Rotate Image Rotate the identification image in the main identification view This can be accomplished by pressing F4 by pressing the orientation button or by using the dropdown Action menu 4 Search Perform a search on connected warrant databases The search may be performed by pressing Enter on the keyboard by pressing the Search key on the image view window or by using the dropdown menu 5 Configure Spillman If the law enforcement agency is connected to a Spillman database this will launch the screen for setting up the connection The connection only needs to be set up once on each PC As the connections to warrant databases may be different for each client your GuardScan representative will work with you to set up the required connections 6 Reset Scanner Occasionally the scanner may need to be reset This usually occurs if the host PC has hibernated This function will reconnect the scanner to GuardScan Cruiser GUARDSCANTM CRUISER WARRANT CHECKS The power of GuardScan Cruiser is its ability to conduct multiple level data checks to the local warrant database within seconds The local warrant level could be city county state or federal d
4. CONFIDENTIAL October 1 2012 GuardScan Cruiser V3 0 User Guide GuardScan Cruiser User s Manual Page 2 CONFIDENTIAL 10 1 2012 GuardScan GuardScan Identity Manager GuardScan Visitor Manager GuardScan Cruiser GuardScan Software and GuardScan G AVS 400 are the property of Ravensware LLC 2312 E Loop 820 South Suite B Fort Worth TX 76112 Other brands and names are the property of their respective owners Information about the complete line of GuardScan products is available by calling 800 928 8430 or visiting www guardscansecurity com GuardScan Cruiser User s Manual 10 1 2012 CONFIDENTIAL Page 3 CONTENTS The GuardScan Cruiser Solution 4 GuardScan Cruiser Installation 5 GuardScan Cruiser Installation 5 Install GuardScan Services 7 Install Card Scanner 9 Connect to Warrant Databases
5. ID The field in the GuardScan License manager into which the user enters the License Key specific to that PC GuardScan Cruiser User s Manual Page 20 CONFIDENTIAL 10 1 2012 APPENDIX A GuardScan TechTrex TT SCAN 800 Card Scanner The TechTrex TT Scan 800 card scanner simultaneously scans both sides of a driver s license or ID card while reading the 2D barcode or magnetic card data strip It is simply integrated to a host device using the included USB 2 0 cable The card scanner is powered using the provided AC adapter The GuardScan family of products is designed to work seamlessly with the TT Scan 800 card scanner SETTING UP THE TT SCAN 800 CARD SCANNER It is recommended that the card scanner device driver be installed prior to connecting the card scanner to the host PC Installing the Device Driver The TechTrex TT Scan 800 Card Scanner device drivers are supplied as part of the GuardScan installation package Locate the TechTrex TT Scan800 folder within the installation package 1 Copy the TechTrex TTScan 800 folder to the hard drive of the host PC You may have already placed it on the hard drive when you copied the GuardScan Installation package It is recommended that you create a folder in the program folder called GuardScan and place it there o For 32 bit Windows OS c program files GuardScan o For 64 bit Windows OS c program files x86 GuardScan 2 Open the TechTrex TTScan 800 folder and locate the In
6. desktop icon which was placed on your desktop during the installation process Double click on the icon and the program will begin GUARDSCANTM CRUISER IMAGE VIEW When launched the GuardScan Cruiser opens in the Identification Image View window This is the main screen where most functions are performed by the officer This is where the Subject s identification appears when scanned by the card reader Once the identification is scanned into the card reader the Subject s information and photo appear in the image view The sections of the image view are explained below GuardScan Cruiser Image View A Main image from scanned identification B Data read from magnetic strip scanned from identification C Small view of the front of the identification D Small view of the back of the identification E Changes the orientation of the main image from horizontal to vertical F Searches connected databases for warrants Data Scanned From Identification Magnetic Strip The Data portion of the scan shows the information encoded on the magnetic strip It is recommended that the officer compare the information on the identification This is one way to detect any alteration of the original identification If the data encoded in the strip and the front of the identification do not match there may have been tampering GuardScan Cruiser User s Manual 10 1 2012 CONFIDENTIAL Page 11 Overwriting Scanned Data The officer may overwrite the inf
7. 1 2012 CONFIDENTIAL Page 9 Install GuardScan Services Service Started 3 Once the service is started the GSServer Service is Started status message appears 4 Press Close NOTE The necessary steps are illustrated using GuardScan Report Server but they must also be performed for GuardScan Server The services may be started or stopped through the Service Manager Windows in each application They may also be controlled through the Control Panel by going to Administrative Tools Services Install Card Scanner You are now ready to install your card scanner Refer to the installation instructions for your particular model It is suggested that you follow the instructions to install the card scanner drivers before connecting the card scanner to the host PC Connect to Warrant Databases You may also need to setup the connection to your local warrant database and any other warrant databases which you will be accessing via the GuardScan Cruiser Because these connections are customized for each client you will receive a specific installation file and instructions for completing these connections GuardScan Cruiser User s Manual Page 10 CONFIDENTIAL 10 1 2012 Using GuardScan Cruiser Prior to launching GuardScan Cruiser you must install your card scanner and create the connection to your local warrant database and any other warrant databases you will be accessing The GuardScan Cruiser program is easily launched using the
8. Device Type 4 The Value dropdown list appears on the right Select your card scanner device from this list 5 Press the Save Settings button 6 Press Close Install GuardScan Services The GuardScan Server and GuardScan Report Server applications are designed to run as services This means they launch at start up of the PC and the user is not required to start them manually before using GuardScan Cruiser To make these applications available as services the user must perform these steps This is a one time process and does not need to be repeated Locate the file GSReportServerSetup exe in the GuardScan folder Double click the file to launch GuardScan Report Server Setup NOTE The necessary steps are illustrated using GuardScan Report Server but they must also be performed for GuardScan Server GuardScan Cruiser User s Manual Page 8 CONFIDENTIAL 10 1 2012 Install GuardScan Services Run As Service 1 Confirm that Run as Service is set to Yes in the pull down menu 2 Save the settings by pressing the Save Setting button If the window closes you will need to reopen the window to complete the final steps 3 Press the Service Manager button 4 The Service Manager window appears Install GuardScan Services Service Manager 1 The status message in Service Manager states that the GSServer Service is not installed 2 Press Install Service GuardScan Cruiser User s Manual 10
9. Ravensware LLC can be found at www guardscansecurity com or by calling 800 928 8430 GuardScan Cruiser User s Manual 10 1 2012 CONFIDENTIAL Page 5 GuardScan Cruiser Installation Prior to using GuardScan Cruiser the following steps must be performed The GuardScan Server must be installed on the network and correctly configured The GuardScan Report Server must be installed on the network and correctly configured GuardScan Cruiser must be installed and correctly configured on the PC The GuardScan user license must be activated on each connected PC The card reader and drivers must be correctly installed on the PC The local law enforcement s local warrant system must be connected to the PC Any other connections such as to Spillman must also be installed on the PC and correctly configured NOTE It is recommended that the GuardScan Cruiser software be installed before installing the card reader Please refer to the installation instructions for your particular card reader once the software is installed GUARDSCAN CRUISER INSTALLATION The install package provided by GuardScan contains the files needed to install and run GuardScan Cruiser Copy the GuardScan Cruiser Installation folder to the hard drive of the host PC It is recommended that you create a folder in the program folder called GuardScan and place it there On a 32 bit Windows OS c program fi
10. different and each client may utilize different Spillman products your GuardScan representative will work with you for the initial setup to push the data through Once the local database has been searched it is easy to send the information through the client s subscribed Spillman Database s for further searching This may be done from the Matching Record List View or the Matching Image View However the initial search must be done before the Spillman Search button appears GuardScan Cruiser User s Manual Page 16 CONFIDENTIAL 10 1 2012 GuardScan Cruiser Data Transferred to Spillman for Searching Data Capture for Additional Use GuardScan captures the data you ve scanned and or manually input and saves it on the host PC Your GuardScan representative can help you utilize this captures data through customized reporting options Exiting GuardScan Cruiser In order to prevent accidental shutdown of the GuardScan Cruiser program the X Close button in the upper right corner of the Cruiser screen has been disabled One must choose File Exit from the upper left corner of the GuardScan screen GuardScan Cruiser Exit Program from File Menu GuardScan Cruiser User s Manual 10 1 2012 CONFIDENTIAL Page 17 Troubleshooting GuardScan Cruiser Scanner will not read any Government Issued Identification GID Make sure the scanner is connected to the computer Check that the scanner has power and is t
11. e device is successfully attached to the host PC with Windows running Windows may need to initialize the device This will happen automatically Once the device is initialized it is ready for use OPERATING THE CARD SCANNER The card scanner reads the images on both sides of the identification card and scans the bar code and magnetic strip at the same time The information is read into the GuardScan software and displayed for the operator The identification card may be imaged horizontally or vertically In order for the scanner to correctly read the information into the GuardScan software you should first 1 Run the GuardScan software on the host PC 2 Plug the card reader into the host PC 3 Power on the card reader 4 Allow at least three inches of clear space behind the card scanner If the card reader is powered on and connected properly the power indicator light will shine green and the system connection light will shine yellow GuardScan Cruiser User s Manual Page 24 CONFIDENTIAL 10 1 2012 Insert the identification card into the scanner 1 The front of the card must face up 2 The magnetic strip must be against the right side of the card opening 3 Do not force the card into the scanner Once engaged the scanner will automatically pull the card through the scanner and eject it once it is read
12. e records are returned as the closest matches to the scanned identification The first record is selected and the information available is shown in the data fields on the right Information available in the other records may be viewed by clicking on the record GuardScan Cruiser User s Manual 10 1 2012 CONFIDENTIAL Page 15 By default the warrant match is made in the Record List View as shown above To compare the record selected to the Identification scanned change to the Image View by clicking the associated radio button It is possible to switch back and forth between views thereby comparing different matched records to the identification scanned Local Warrant Database Information in Image View for Identification Comparison Color coded Alerts The search results provide important alerts to the officer through the use of color coding Green Highlight No warrant found for this person Yellow Highlight Information in the warrant database does not match information on the magnetic strip Pink Highlight A warrant exists for this person Extended Database Warrant Searches to Spillman GuardScan Cruiser comes ready to configure to Spillman Databases for local warrant searches and extended searches beyond the local level Using GuardScan Cruiser as your conduit to Spillman eliminates the needs to reenter data manually to perform searches within your Spillman connection As each client s local data capture may be
13. epending upon the law enforcement agency It is easily configured to pass the data to additional warrant databases based on the client s needs GuardScan Cruiser is ready to pass data to Spillman s warrant database Local Warrant Search Levels The local warrant search consists of three levels If there is no match at one level the next level is performed without need for the officer to input additional information 1 MC1 Match the State ID number or Driver s License number to the database An exact match results in the return of a single search result If there is no exact match the MC2 search is completed on the captured data GuardScan Cruiser User s Manual Page 14 CONFIDENTIAL 10 1 2012 MC1 Match Exact Match of Local Warrant Database 2 MC2 A search is automatically performed on the first name last name and date of birth There may be more than one person who matches this search All matches to these results will be returned in a selection grid If there is no exact match the MC3 search is completed on the captured data 3 MC3 A search is automatically performed on the first three characters of the first name and the first three characters of the last name There may be more than one person who matches this search All matches to these results will be returned in a selection grid MC2 and MC3 Matches Multiple Records Returned In the above example thre
14. erver is running o Check the PC has a connection to the server o Make sure GuardScan Server and Report Server are both running on the client server GuardScan Cruiser User s Manual Page 18 CONFIDENTIAL 10 1 2012 Glossary TERM DEFINITION Card Reader A device used to read government issued identification cards such as a driver s license or state issued ID GuardScan Cruiser One of Ravensware s family of software products Allows law enforcement agents to quickly perform searches for warrants on the law enforcement agency s local system by means of a connected card scanner Designed to be used in cruisers as a safer and faster means of checking a subject s warrant status GuardScan Report Server One of Ravensware s family of software products the GuardScan Report Server program works in conjunction with other GuardScan products to serve shared data GuardScan Server One of Ravensware s family of software products the GuardScan Server program works in conjunction with other GuardScan products to house shared data and provide shared resources for GuardScan s products GuardScan Terminal One of Ravensware s family of software products GuardScan Terminal is used to identify the card reader or card scanner used by the client and make the connection between it and the installed GuardScan software GuardScan Visitor Manager One of Ravensware s family of software products Originally designed to manager v
15. isitors to prison inmates but easily applied to other visitor management situations outside of law enforcement License Key The number corresponding to the license issued to a particular user The license grants a specific user access to designated GuardScan products Each PC is assigned its own license and has a unique license key Local Warrant System The system or database the law enforcement client uses to manage information about the local population especially as it relates to warrants The local warrant system may be proprietary to the client or may be any of a number of commercially available systems such as Spillman s Warrant Databases Magnetic Strip The dark stripe on the back of a driver s license and or state issued identification card These stripes are encoded with information about the license holders such as name date of birth and address at the time of issue MC1 Match Case 1 The first level of matching a Subject s information to the connected local warrant database MC1 returns match results based on a government issue ID number such as a driver s license number Because of the uniqueness of the identification number only one result should be returned MC2 Match Case 2 The second level of matching a Subject s information to the connected local warrant database If MC1 fails MC2 is immediately and invisibly performed It returns match results based on the Subject s first name last name and date of birth Mu
16. les GuardScan On a 64 bit Windows OS c program files x86 GuardScan Open the GuardScan Cruiser installation folder and launch the setup program by double clicking the file GSCruiserSetup exe GuardScan Cruiser Setup File 1 The GuardScan license agreement appears You must read and agree to the license before you can move forward GuardScan Cruiser User s Manual Page 6 CONFIDENTIAL 10 1 2012 GuardScan Software License Agreement Upon accepting the license agreement the GuardScan License Manager window appears Each PC using GuardScan Cruiser is issued a license key that allows the use of the software on that PC In order to run GuardScan Cruiser you must enter the license key for your PC 2 Enter the license key in the Terminal ID field 3 Click the Check for License Update button GuardScan License Manager License Key Successful 4 Once the license file is updated successfully you will see the License File s Updated message in the bottom left corner of the window You may now press Close GuardScan Cruiser User s Manual 10 1 2012 CONFIDENTIAL Page 7 GuardScan Cruiser Hardware Setup for Card Scanner The GuardScan Cruiser Setup Settings window appears In this window you will select your card scanner so that GuardScan Cruiser knows with which device to interact 1 Click on Hardware Device Information in the left pane 2 Click on Primary Hardware Device 3 Click on
17. ltiple search results may be returned MC3 Match Case 3 The third level of matching a Subject s information to the connected local warrant database If MC1 and MC2 fail MC3 is immediately and invisibly performed It returns match results based on the first three characters of the Subject s first name and the first three characters of the Subject s last name Multiple search results may be returned GuardScan Cruiser User s Manual 10 1 2012 CONFIDENTIAL Page 19 GLOSSARY CONT D TERM DEFINITION Run as Service For client PC s running Windows 2003 or newer this option runs certain GuardScan utilities in the background This ensures they are always running and available when accessing GuardScan programs such as Cruiser or Visitor Manager This option is available when setting up GuardScan components such as GuardScan Server and GuardScan Report Server Scanner In this case another term for card reader A device used to read government issued identification cards such as a driver s license or state issued ID Service Windows Service A long running executable program that is designed to start when the operating system starts and does not require user intervention Spillman and Spillman Warrant Database Refers to the warrant database programs provided by Spillman Corporation and subscribed to by law enforcement agencies Subject Generic term applied to anyone detained by a law enforcement agent Terminal
18. mbined with the GuardScan TechTrex TTScan 800 ID Card Reader is a powerful tool for mobile law enforcement It provides a faster safer and more accurate method of checking identification The card reader quickly scans a driver s license or state issued identification card It reads the information encoded into the magnetic strip and displays images of both sides of the identification card The information is then imported into the GuardScan Cruiser software without the need for manual data entry With a simple click of the mouse the user quickly performs a search for warrants on the law enforcement agency s local system The data can then be sent to other configured law enforcement databases such as Spillman so that searches may be performed in other warrant databases The second search is performed by clicking another button within the GuardScan Cruiser program No additional data entry is required by the officer The GuardScan Cruiser Solution provides these major benefits Designed for mobile use in law enforcement cruisers Eliminates manual data entry and reduces human errors from typing Quickly scans and displays identification information and photos Checks for warrants at local level with proper connections Checks for warrants on Spillman and other warrant databases with optional connections Decreases time and increases safety Additional information about the GuardScan line of products produced by
19. ormation in the data fields with the new address by placing the cursor into each field and typing over the information from the magnetic strip GuardScan Cruiser Image View Overwrite Scanned Data Change Between Front and Back View of Identification By default the front of the identification is shown in the largest view By clicking on the small representation of the Back view the image can be changed and the back view becomes enlarged for easier viewing This is helpful to read any handwritten address changes GuardScan Cruiser Image View Back View of Identification Change Image Orientation Between Horizontal and Vertical The orientation of the image may be changed by pressing the Change Orientation button This is helpful if the identification has a vertical orientation such as one belonging to a minor GuardScan Cruiser User s Manual Page 12 CONFIDENTIAL 10 1 2012 GuardScan Cruiser Image View Change Orientation Changing the orientation makes the vertical identification easier to read The orientation is automatically returned to horizontal when the next card is scanned GuardScan Image View Vertical Identification in Vertical View Image View Additional Actions Several additional actions can be performed from the Action menu in the GuardScan Cruiser Image View GuardScan Cruiser User s Manual 10 1 2012 CONFIDENTIAL Page 13 s GuardScan Cruiser Image View Action Menu 1 Hide
20. stall folder TechTrex TTScan 800 Install Folder 3 Open the Install folder and locate the install exe file Launch the file by double clicking on it GuardScan Cruiser User s Manual 10 1 2012 CONFIDENTIAL Page 21 TechTrex TT Scan 800 Install File 4 You may receive a Windows Security notice such as the one shown below Choose Install this driver software anyway to continue the installation Windows Security Notice 5 The installation will continue and you will see the following completion screen when it is done GuardScan Cruiser User s Manual Page 22 CONFIDENTIAL 10 1 2012 TechTrex TT Scan 800 Installation Complete 6 Press close once the installation is completed You are now ready to connect the card scanner to the host PC Connecting The Scanner to the Host PC 1 Plug the power cord into the AC Adapter Input on the back of the card scanner and plug the other end into an electrical outlet 2 Attach the USB cable to the port in the back of the scanner Attach the other end of the USB cable to any available USB port on the host PC The scanner does not require a dedicated port and may be attached to any available port on a USB hub GuardScan Cruiser User s Manual 10 1 2012 CONFIDENTIAL Page 23 3 Toggle the Power Switch into the I position so the card scanner is on The power indicator light will shine green The system indicator light will shine red until th
21. urned on Check that there is no obstruction in the back of the scanner to prevent card from being read If the scanner still does not function reset the scanner using the Reset Scanner option from the Actions section of the menu bar Refer to scanner operations manual for additional information ID Cannot be Scanned Paper or no Identification Enter the Person of Interest s information manually in the data fields of the Cruiser Image View ID Scan presents no usable data demagnetized foreign country etc Enter the Person of Interest s information manually in the data fields of the Cruiser Image View Local warrant search presents No Matching Records for Person of Interest No match is found at any of the three match levels in the local warrant database Check that the data scanned from the ID matches the image It is possible that there are no matching records The identification may be higher than the local search If the local search is County or State and the identification is from another state there will be no local match No Connection to Server displayed in GuardScan Cruiser Image View The PC must be connected to the GuardScan Server and Report Server programs on the client s server If the connection is not present this message will appear in lower left corner of the GuardScan Cruiser Image View To resolve this issue o Check that the s
Download Pdf Manuals
Related Search