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SCADAPack E Firmware Update Technical Reference

1. or UTIL on the front panel If the Yellow LED lights then the tester detected 64 MB of SDRAM and it tested ok If the RTU under test actually had 128 MB SDRAM loaded then this would indicate a fault If the Green LED lights then the tester found 128 MB of SDRAM which tested ok e Once one of the LED s is on steady the test is completed Change the Hex switches back to 00 and power cycle the RTU to end the memory test mode SCADAPack E Firmware Update Technical Reference
2. E Configurator Transfer menu and select Update System Firmware Select the Local Serial Port update method and follow the Wizard instructions which will guide you through setting up the link to the RTU and starting the firmware update process Reloading RTU Firmware interrupts the operation of the RTU during the FLASH re programming process and resets the RTU configurations Offline firmware update clears the RTU configuration including its ISaGRAF application s The RTU needs to be re configured following re programming of its firmware to restore its previous configurations An interruption in the re programming process may result in the RTU not operating amp WARNING RISK OF UNEXPECTED EQUIPMENT OPERATION Before updating firmware make sure you are connected to the correct SCADAPack E RTU Failure to follow these instructions can result in death serious injury or equipment damage Before performing a firmware update evaluate the operational state of equipment monitored and controlled by the SCADAPack E RTU amp WARNING RISK OF UNEXPECTED EQUIPMENT OPERATION Evaluate the operational state of the equipment monitored and controlled by the SCADAPack E RTU before performing a firmware update Hazardous situations ca occur if system state is not confirmed prior to performing a firmware update Failure to follow these instructions can result in death serious j uipment damage Also see Local Firmware Update
3. Flash memory is erased the contents of the Flash EEPROM is invalid until the re programming process is complete The RTU operating system firmware and configuration will not be affected If an interruption occurs during the Boot Monitor Flash reprogramming process DO NOT restart the RTU or power it off The reprogramming process may be re attempted If re programming is unsuccessful and the RTU does not boot it will be necessary to power off the RTU and remove the Boot Monitor Flash memory chip A replacement chip should be installed or the boot monitor chip re programmed using external programming equipment Firmware Update User Manual 33 7 2 Online Update of Boot Monitor Firmware See the following sections describing how to upgrade Boot Monitor firmware online e Online SCADAPack E Configurator Update Boot Monitor Wizard 33 e Updating Boot Monitor by manual commandsl35 7 2 1 Online SCADAPack E Configurator Update Boot Monitor Wizard The SCADAPack E RTU may have its Operating System firmware upgraded Online using the SCADAPack E Configurator Update Boot Monitor Wizard and selecting DNP3 Connection as the update method This transfers a a Compressed Binary Image BIZ file or a Firmware Patch difference Image BIP file to the RTU through a DNP3 connection This connection may be Local to the RTU or Remote across a communications link 4 WARNING RISK OF UNEXPECTED EQUIPMENT OPERATION Before updating the boo
4. Wizard while connected to the Boot Monitor Port of the RTU NOT SUPPORTED BY SCADAPack 300E RTUs e Online Locally using SCADAPack E Configurator Update Boot Monitor Wizard while connected to a DNP3 communication port of the RTU See Online SCADAPack E Configurator Update Boot Monitor Wizardl33 e Online Remotely using SCADAPack E Configurator Update Boot Monitor Wizard across a DNP3 communication link See Online SCADAPack E Configurator Update Boot Monitor Wizard E e Online Remotely via DNP3 file transfer of compressed RTU operating system image into an operating RTU See Updating Boot Monitor by manual commands 35 e g by Master Station See also e Updating Boot Monitor Firmwaref2N Online Update of Boot Monitor Firm ware 33 Firmware Update User Manual 15 6 1 Offline SCAD APack E Configurator Update Firmware Wizard The SCADAPack E RTU may have its Operating System firmware upgraded Offline using the SCADAPack E Configurator Update Firmware Wizard and selecting Local Serial Port as the update method This locally transfers a Firmware Binary Image BIN file a Compressed Binary Image BIZ file or a Firmware Patch difference Image BIP file to the RTU through the PC s serial port and va the RTU s Boot Monitor port See Boot Monitor Port 8 for more information Offline firmware update can only be performed locally and results in complete initialization of the RTU Start the Wizard through SCADAPack
5. bar indicates shows the conversion process progressing 14 SCADAPack E Firmware Update Technical Reference 6 Updating RTU Operating System Firmware Loading amp re programming new SCADAPack E RTU operating system firmware in FLASH memory is managed by the Boot Monitor The Boot Monitor can also load amp re program new Boot Monitor firmware i e replace itself Operating System firmware upgrade can be activated in one of the following ways e Offline Locally using SCADAPack E Configurator Transfer Update Firmware Wizard while connected to the Boot Monitor Port of the RTU See Offline SCADAPack E Configurator Update Firmware Wizard 15 e Online Locally using SCADAPack E Configurator Update Firmware Wizard while connected to a DNP3 communication port of the RTU See Online SCADAPack E Configurator Update Firmware Wizard 21 e Online Remotely using SCADAPack E Configurator Update Firmware Wizard across a DNP3 communication link See Online SCADAPack E Configurator Update Firmware Wizard 21 e Online Remotely via DNP3 file transfer of compressed RTU operating system image into an operating RTU See Updating Firmware by manual commands 25 e g by Master Station See also Offline Firmware Updates 17 e Online Firmware Updates 24 Updating Boot Monitor Firmware Boot Monitor firmware upgrade can be activated in one of the following ways e Offline Locally using SCADAPack E Configurator Transfer Update Boot Monitor
6. code will be generated should they differ This would allow an alarm to be raised at the Master station should a Remote I O firmware update be unsuccessful The System Error codes are as follows Remote IO Firmware Version Mismatch 1050 Remote IO Boot Monitor Version Mismatch 1051 The firmware update of the Main RTU will proceed regardless of the successful or unsuccessful Remote I O update s If an upgrade to a main RTU was attempted with firmware of the incorrect model type a system error 3 SCADAPack E Firmware Update Technical Reference code will be generated The System Error code will be as follows Main unit Firmware RTU Model Mismatch 1052 If the file validity check on the original File Exec command to the Main RTU is unsuccessful the Main RTU will respond to the command with the File Object Status field set to 1 DOESN T EXIST Individual Remote I O Unit Firmware Update It is also possible to update firmware on a selected SCADAPack ES Remote I O unit or the Main RTU only The process is the same as above but the unit number is added as an additional parameter to the DNP File Exec command The syntax is as follows restart patch firmware biz unit_no Where unit no is optional and has possible values of 0 1 2 3 15 or f 0 means the Main RTU 1 15 Argument r updates remotes but does NOT upgrade the main RTU The unit no parameter is not supported by SCADAPack 300E RTUs whic
7. ensure compliance with documented system data only the manufacturer should perform repairs to components When devices are used for applications with technical safety requirements the relevant instructions must be followed Failure to use Schneider Electric software or approved software with our hardware products may result in injury harm or improper operating results Failure to observe this information can result in injury or equipment damage 1 Technical Support Support related to any part of this documentation can be directed to one of the following support centers 4 SCADAPack E Firmware Update Technical Reference Technical Support The Americas Available Monday to Friday 8 00am 6 30pm Eastern Time Toll free within North America 1 888 226 6876 Direct Worldwide 1 613 591 1943 Email TechnicalSupport controlmicrosystems com Technical Support Europe Available Monday to Friday 8 30am 5 30pm Central European Time Direct Worldwide 31 71 597 1655 Email euro support controlmicrosystems com Technical Support Asia Available Monday to Friday 8 00am 6 30pm Eastern Time North America Direct Worldwide 1 613 591 1943 Email TechnicalSupport controlmicrosystems com Technical Support Australia Inside Australia 1300 369 233 Email au help schneider electric com 2 Safety Information Read these instructions carefully and look at the equipment to become familiar with the device before trying to install operat
8. supported e SCADAPack 334E e SCADAPack 337E only Boot Monitors 2 31 and higher are supported e SCADAPack 312E only Boot Monitors 2 31 and higher are supported e SCADAPack 313E only Boot Monitors 2 31 and higher are supported e SCADAPack 314E e SCADAPack ES e SCADAPack ER Use the VER command from the command line to check the hardware version of your RTU The following table lists the hardware types and the Boot Monitor filename syntax for the appropriate hardware Hardware Type Boot Monitor Filename Syntax AKAPAPA mon_VVV_35xE bin SCADAPack 357E SCADAPack 330E SCADAPack 333E SCADAPack 334E SCADAPack 337E mon VVV 33xE bin SCADAPack 312E SCADAPack 313E mon VVV 31xE bin SCADAPack 314E 30 SCADAPack E Firmware Update Technical Reference SCADAPack ES mon_VVV_586e bin SCADAPack ER mon_VVV_586m bin where VVV represents the version number of the Boot Monitor e g the filename of version 2 12 of the SCADAPack ES Boot Monitor is mon 212 586e bin The recommended method for updating the Boot Monitor Firmware is the SCADAPack E Configurator online method see section Remote Update of the Boot Monitorl33 This is because it provides protection against inadvertent loading of the incorrect Boot Monitor firmware image for the given hardware type This protection is not available when using the local update methods for SCADAPack ES and SCADAPack ER RTUs Firmware Update User Manual 31 7 1 O
9. system A separate boot loader containing a Flash re programming Boot Monitor controls the process of starting the RTU and re programming the RTU operating system firmware The SCADAPack E RTU runs the Boot Monitor from its Boot ROM or Boot FLASH sector at start up depending on RTU hardware model lts purpose is to validate and run the RTU operating system firmware already stored in Flash memory or update the RTU operating system firmware The Boot Monitor can be notified to update RTU Operating System Firmware or Boot Monitor Firmware by connection of a local PC initiating a firmware upgrade or by the user initiating a remote RTU firmware update For the SCADAPack ES and SCADAPack ER the user can also select hex switch modes on the RTU hardware to force firmware upgrade options At startup if an Operating System Firmware upgrade or Boot Monitor Firmware upgrade is not initiated the Boot Monitor will validate the RTU operating system firmware by scanning the RTU s Flash memory and comparing a computed CRC 32 value with one stored in the Flash memory Should the operating system firmware be validated the Boot Monitor will begin executing it Otherwise the Boot Monitor will remain active waiting for a new RTU operating system firmware image to be loaded to it locally KA SCADAPack E Firmware Update Technical Reference 4 RTU FLASH Memory amp Boot Monitor Diagnostics RTU Flash Memory The RTU firmware is stored in non volatile FLASH memo
10. the RTU configuration is NOT retained If it is necessary to update the firmware and retain configurations applications and database values it is recommended that the firmware is updated using one of the online techniques used for remote firmware updates See Online Update of RTU Firmwarel 191 Reloading RTU Firmware interrupts the operation of the RTU during the FLASH re programming process and resets the RTU configurations Offline firmware update clears the RTU configuration including its ISaGRAF application s The RTU needs to be re configured following re programming of its firmware to restore its previous configurations An interruption in the re programming process may result in the RTU not operating amp WARNING RISK OF UNEXPECTED EQUIPMENT OPERATION 1 SCADAPack E Firmware Update Technical Reference Before updating firmware make sure you are connected to the correct SCADAPack E RTU Before performing a firmware update evaluate the operational state of equipment monitored and controlled by the SCADAPack E RTU RISK OF UNEXPECTED EQUIPMENT OPERATION Evaluate the operational state of the equipment monitored and controlled by the SCADAPack E RTU before performing a firmware update Hazardous situations ca occur if system state is not confirmed prior to performing a firmware update Failure to follow these instructions can result in death serious j uipment damage The Boot Monitor Port on the RTU is ut
11. CADAPack ES Remote I O Technical Reference Updating the Remote I O firmware is a transparent operation for the DNP Master station The Main RTU is responsible for distributing and executing the new binary to attached Remote IO units This operates as follows The DNP Master station or user downloads the new binary image to the Main RTU as normal Upon a successful completion of the transfer a DNP File Exec Restart Patch filename biz command is issued to the Main RTU When the Main RTU receives this command it will perform some validation checks on the filename biz file and will reply to the Master with a successful response code The Main RTU will then begin a DNP file transfer of the new binary to each on line SCADAPack ES Remote I O units As each transfer is complete the same DNP File Exec command string as was issued by the Master station will be repeated to each Remote I O unit After the DNP File Exec command is issued to the last Remote I O unit the Main RTU will commence an orderly shutdown and will then begin to reprogram its own Flash memory with the new binary image After the Main RTU restarts it will re configure the SCADAPack ES Remote I O units Part of this process will be to collect the Boot Monitor and Operating System firmware versions so the user will be able to determine if the update was successful Both sets of firmware on the Remote I O unit will be compared with those present on the Main RTU and a System Error
12. O Processor Flash memory chip A replacement chip should be installed or the I O Processor chip re programmed using external programming equipment Contact Schneider Electric for support 4 SCADAPack E Firmware Update Technical Reference 11 Hardware Specific Features Boot Monitor Firmware Each type of SCADAPack E RTU requires a specific Boot Monitor firmware The required version will be indicated in the binary filename mon VVV 3xxE bin indicates that this is the Boot Monitor for one of the SCADAPack 300E RTUs mon_VVV_586e bin indicates that this is the Boot Monitor for the SCADAPack ES mon VVV 586m bin indicates that this is the Boot Monitor for the SCADAPack ER See section Updating Boot Monitor Firmware 29 for more information on updating the Boot Monitor Operating System Hardware Identification The compressed binary image main OS firmware biz file is identified internally for the target hardware i e SCADAPack 300E SCADAPack ES or SCADAPack ER The Boot Monitor checks this hardware type before overwriting the flash memory and if the hardware type does not match the firmware is NOT applied If the incorrect firmware was applied using a restart patch command the command would be unsuccessful presenting an appropriate diagnostic to the caller or a failed status response if issued via a DNP file exec command The operating system firmware includes a signature for the hardware type but only when the firmwar
13. QUIPMENT OPERATION Evaluate the operational state of the equipment monitored and controlled by the SCADAPack E RTU before performing a firmware update Hazardous situations ca Firmware Update User Manual 25 occur if system state is not confirmed prior to performing a firmware update Failure to follow these instructions can result in death serious j uipment damage In the case of SCADAPack 300E RTUS it takes longer to update the firmware from a BIP file than a BIZ file This is to ensure update integrity in case of RTU power interruption during the update process RTU configurations are restored following an online firmware update Following the remote issuing of a RESTART PATCH command the RTU stores the following information in the Boot Monitor Flash non volatile memory e IEC 61131 3 target 3 and target 5 kernel application files if used e EC 61131 3 Retained Variable values For Target Resource 1 8 Target Resource 2 if in use e RTU point database configuration including derived variable values e RTU communication configuration parameters e Profile Files e NTP configuration file ntp conf The following information is NOT separately saved and restored following a remote firmware update but should persist in the RTU Flash file system e Trend sample Files SF 8 SAMP files e Other files in the RTU file system The following information is NOT restored following a remote firmware update e RTU Diagnosti
14. SCADAPack E Firmware Update Technical Reference Schneider Documentation 2 SCADAPack E Firmware Update Technical Reference Table of Contents Part I a R N 8 9 10 11 Firmware Update User Manual 3 Technical Suppor ecoin yeaa cee ee ce Se eect wawy ect ded wi aa dE powi w aaa ed enn wa wsi ee ceed 3 Safety Information soina EREA EEEN EE EA AA EE tsarens 4 I troduchon szc wio ai wa wo ES zwiad i ELE wwa w ZL wy dwa w SL EEEN E 6 RTU FLASH Memory amp Boot Monitor Diagnostics rrrrvvnnnnvnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnennnnnnn 8 Loading Compressed RTU Firmware rrwnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnennnnnnnennnnnnneenn 10 5 1 Binary Difference and Compressed Binary Files rnrornnrnrnvnrnnrnvnvnonennnenvenenenenrenennnenrerenenenenrenenenennenenen 11 5 2 Firmware Difference Generator mmmsrsrsvsrererrnrnrerenrnenterenenenvnrenenenrerenenentnrenennnenterenenenrenenenennerenenenterenenenenrenenen 12 Updating RTU Operating System Firmware srxnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnennnnnnnennnnnnneenn 14 6 1 Offline SCADAPack E Configurator Update Firmware Wizard rrnrnrnvoenvnvnenvonenrnvnrnnennnvnverenenenenrenenenenrenenen 15 6 2 Offline Firmware Updates mnrnrenrnrnvnvnnonenenvnrenenenvnnenenenvnnerenenenrenenentenene 6 3 Online Update of RTU Firmware 6 3 1 Online SCADAPack E Configurator Update Firmw are Wizard 6 3 2 Online Fiimware Wodates uv
15. TU s command line facility to activate the Boot Monitor re programming process Enter the following command restart bootmon filename bin The RTU s command line facility can be accessed in one of several ways listed as follows e direct connection to CMD LINE serial port or ISaGRAF port va Command Line Shell when IEC 61131 3 Target 3 is enabled Command line shell is not available with Target 5 e Remote Command Line e TELNET connection OR SCADAPack E Firmware Update Technical Reference From SCADAPack E Configurator menu bar 1 Select Commands Execute Command Other 2 Check DNP Address is set to RTU s DNP address 3 Enter restart bootmon filename bin in the Execution Line field 4 Click on OK to start the re programming The RTU operating system firmware re programs the Boot Monitor on line and then restarts the RTU Programming the Boot Monitor FLASH EEPROM typically takes around 30 secs The status of the update will be indicated to the appropriate command line connection after this period The SCADAPack E RTU s Command Line VER command and the SCADAPack E Configurator General Controller Status indication of the Boot Monitor firmware version will indicate a new version number only after the RTU has been restarted Once the Boot Monitor Flash memory is erased the contents of the Flash EEPROM is invalid until the re programming process is complete The RTU operating system firmware will not be af
16. a BIP firmware upgrade to patch an older firmware version effectively replaces the old firmware with the new firmware The greatest advantage of the binary difference BIP format is realized when the increment between two firmware versions is small resulting in a relatively small BIP binary difference file as opposed to a comparatively large BIZ file complete compressed binary image This is particularly useful for remotely patching outstation firmware when communications is via low speed links See Section Locally amp Remotely Updating RTU Firmwarel19 for more information regarding remote firmware patching The Schneider Electric SCADAPack E Installer includes a software utility that can generate both BIP files and BIZ files This utility is a Microsoft Windows application as detailed in the following sections e Windows Application WDiffGenl 12 12 SCADAPack E Firmware Update Technical Reference 5 2 Firmware Difference Generator The Windows Difference Generator application provides a mechanism for generating SCADAPack E firmware BIZ and BIP files from Operating System firmware binary image BIN files The initial user interface dialog as shown in Figure 4 11121 OG Firmware Difference Generator Generate BIZ Generate compressed firmware file Generate BIP Generate firmware difference file Close Terminate the program Figure 4 1 Firmware Difference Generator Interface Generating a BIZ Compr
17. aner ES 6 3 3 Updating Firmw are by manual COMMANdS msrorrnrsrsrnrvrnrrerrnrrnnnrnesrenrnenennsnrnrneserrenenesnnrnenesnsnenenesnrnrsenesnrnenen 6 4 Firmware Update System Status Codes rmnrnrnrnrnnrnrnvnvenenrnvnvnnenenenvnrenenenrerenenenenrerenenenrenenenenterenenenenrenenentnrenenen Updating Boot Monitor Firmware s xrrvrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnennnnnnnennnnnnnennnnnnnennnnnnneenn 7 1 Offline SCADAPack E Configurator Update Boot Monitor Wizard rrerenrnrnvvverenrnvnrenennnenvenenenenvnrenenenenrenenen 31 7 2 Online Update of Boot Monitor Firmware mrsrnrsrenvnrnvvvenenenvnvnnenenenvnrenenenvnnenennnenterenenenrenennnenterenenenterenenentnnenenen 7 2 1 Online SCADAPack E Configurator Update Boot Monitor Wizard 7 2 2 Updating Boot Monitor by manual COMMANAS ccccececcseseeseseseseseeeeeeseseseesescsesececseseseesescaeecaeseseeeceeseeeeeseatees Updating SCADAPack ES Remote I O Firmware r rnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnennnnnnneen Updating SCADAPack ES Remote I O Boot Monitor Firmware r nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 39 Updating SCADAPack ER I O Processor Firm Wal e ccccceeeeceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeesees 40 10 1 Update of I O Processor by manual commands senrnevvenenvnvnvenenenenvnrenenenvenenenenvererenentnrenenevterenenenenrenenenenrenenen 41 Hardware Specific Features ccccescececceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeseeeseeee
18. bit 3 Restart the RTU 4 Boot Monitor diagnostics will be displayed Typical Boot Monitor start up diagnostics are as follows gt Flash Monitor Loaded Version 2 10 gt Validating Program gt Valid Program gt Execute Program Following completion of Boot Monitor start up the SCADAPack E RTU operating system firmware is started Depending upon the port configurations the port to which you connect may display RTU firmware start up diagnostics The default firmware configurations for the RTU serial port after the Boot Monitor starts the main Operating System Firmware are 9600 bps 8 N 1 with Cmd Line functions These may be reconfigured by the user to a different data rate or different port functionality than the default It is possible that the boot monitor may output its diagnostics at 57600 bps and the firmware output its startup diagnostics at a different rate or possibly not start up 10 SCADAPack E Firmware Update Technical Reference 5 Loading Compressed RTU Firmware Updating the RTU firmware using either a compressed binary image BIZ or compressed difference binary patch file BIP is an efficient mechanism provided by the SCADAPack E architecture to allow loading a new operating system version remotely These compressed binary images are derived from a complete binary bin file A compressed binary image is identified as a biz file and can be used to update to the new firmware irr
19. c mode settings e g SYSDIAG DNPDIAG PLCDIAG TCPDIAG etc e SaGRAF application internal program states e ISaGRAF application I O Lock status 6 3 3 Updating Firmware by manual commands The Operating System firmware can be upgraded online by manual commands A Master Station may also use this method This method can be carried out either locally or remotely The compressed firmware image file needs to be first be transferred into the file system of an operational SCADAPack E RTU This file transfer can be done in one of 2 ways e FTP File Transfer Protocol if IP connection to the RTU is available and FTP is enabled on the RTU e DNP File Transfer Legacy DNP3 file transfers using 70 Variation 1 objects are not communication loss tolerant If file SCADAPack E Firmware Update Technical Reference ransfers are required in an environment that may experience communication loss consider using a more tolerant transfer mechanism such as the new DNP3 file transfer Group 70 Variation 2 3 4 5 6 7 Firmware update will save and restore the configuration of the RTU as part of the upgrade process The ISaGRAF application state ISaGRAF I O lock states and SCADAPack E RTU output states are not preserved during an upgrade RISK OF UNEXPECTED EQUIPMENT OPERATION Before updating firmware make sure you are connected to the correct SCADAPack E RTU Failure to follow these instructions can result in death serious j uipm
20. e or maintain it The following special messages may appear throughout this documentation or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure The addition of this symbol to a Danger or Warning safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed This is the safety alert symbol It is used to alert you to potential personal injury hazards Obey all safety messages that follow this symbol to avoid possible injury or death Firmware Update User Manual 5 DANGER DANGER indicates an imminently hazardous situation which if not avoided will result in death or serious injury A WARNING WARNING indicates a potentially hazardous situation which if not avoided can result in death or serious injury ACAUTION CAUTION indicates a potentially hazardous situation which if not avoided can result in minor or moderate injury CAUTION CAUTION used without the safety alert symbol indicates a potentially hazardous situation which if not avoided can result in equipment damage PLEASE NOTE Electrical equipment should be installed operated serviced and maintained only by qualified personnel No responsibility is assumed by Schneider Electric for any consequences arising out of the use of this material A qualified person is one who has skills and knowledge related to the con
21. e is in compressed binary format i e biz file Therefore it is recommended that ALL firmware updates are issued using the compressed binary biz file Firmware Update User Manual a 11 1 SCADAPack ES 8 SCADAPack ER Dynamic RAM Test The Bootloader Monitor for the SCADAPack ES and SCADAPack ER RTUs has the ability to run self diagnosis test on the Dynamic RAM SDRAM The SDRAM test will not affect the RTU s loaded configurations or ISaGRAF applications but the main Operating System will not be booted while the RTU is in Memory Test mode To perform a SDRAM memory test for SCADAPack ES and SCADAPack ER e Change the RTU s Hex Service Mode switches to F8 and either hardware reset or power up the RTU e The memory tester outputs serial diagnostics out Port 4 at 57600 bps but it is optional to view these diagnostics e Diagnostic output will be similar to below gt Flash Monitor Loaded Version 2 15 Memory Tester loaded Test start address 0x80000 Passed data bus test Address bus test passed Memory increment decrement test passed Memory tests complete When the RTU powers up the Red Run LED should flash to indicate the test is running After about 1 to 2 minutes one of the other LED s should light up constantly If a Red LED lights there was a memory fault detected The diagnostic output should provide further information The memory fault indication LED on the SCADAPack ER is labeled as ERR
22. eaeneeeseas 42 11 1 SCADAPack ES 8 SCADAPack ER Dynamic RAM Test snnrnvnvononrnenvnrenrnvnvenenenenverenenenenrenenenterenenenenrenenenenrenenen 43 Firmware Update User Manual 3 Firmware Update User Manual nd Documentation 2013 Control Microsystems Inc All rights reserved Printed in Canada Version 8 05 4 The information provided in this documentation contains general descriptions and or technical characteristics of the performance of the products contained herein This documentation is not intended as a substitute for and is not to be used for determining suitability or reliability of these products for specific user applications It is the duty of any such user or integrator to perform the appropriate and complete risk analysis evaluation and testing of the products with respect to the relevant specific application or use thereof Neither Schneider Electric nor any of its affiliates or subsidiaries shall be responsible or liable for misuse of the information contained herein If you have any suggestions for improvements or amendments or have found errors in this publication please notify us No part of this document may be reproduced in any form or by any means electronic or mechanical including photocopying without express written permission of Schneider Electric All pertinent state regional and local safety regulations must be observed when installing and using this product For reasons of safety and to help
23. ent damage Before performing a firmware update evaluate the operational state of equipment monitored and controlled by the SCADAPack E RTU RISK OF UNEXPECTED EQUIPMENT OPERATION Evaluate the operational state of the equipment monitored and controlled by the SCADAPack E RTU before performing a firmware update Hazardous situations ca occur if system state is not confirmed prior to performing a firmware update Failure to follow these instructions can result in death serious inj uipment damage The following steps should be performed to remotely re program the RTU Operating System firmware 1 Use FTP or SCADAPack E Configurator to transfer the compressed firmware image BIZ or BIP file to the RTU If using SCADAPack E Configurator DNP file transfer select menu item Transfer Write File 2 Access the SCADAPack E RTU s command line facility to activate the Firmware re programming process Enter the following command restart patch filename biz or restart patch filename bip The RTU s command line facility can be accessed in one of several ways listed as follows e direct connection to CMD LINE serial port or ISaGRAF port va Command Line Shell when IEC 61131 3 Target 3 is enabled Command line shell is not available with Target 5 e Remote Command Line e TELNET connection OR Firmware Update User Manual From SCADAPack E Configurator menu bar 1 Select Commands Execute Command Other 2 Check DNP Addre
24. er to a higher firmware version number though re programming can also operate in the reverse direction from a higher version number to a lower version number provided an appropriate BIZ or BIP file is available Section Binary Difference and Compressed Binary File Utilityl 11 describes the Schneider Electric utility for generating these files Typically a BIP file being the compressed changes for a firmware image is a smaller size than a BIZ file On lower speed network links the time to transfer a BIP file can be considerably shorter than a BIZ file Online firmware update will save and restore the configuration of the RTU as part of the upgrade process When upgrading by way of Firmware Patch this includes preservation of ISaGRAF retained variable values The ISaGRAF application state ISaGRAF I O lock states and SCADAPack E RTU output states are not preserved during an upgrade 4 WARNING RISK OF UNEXPECTED EQUIPMENT OPERATION Before updating firmware make sure you are connected to the correct SCADAPack E RTU Verify the CPU ID displayed in the SCADAPack E Configurator matches the CPU ID of the RTU that firmware is intended to be updated on Failure to follow these instructions can result in death serious injury or equipment damage Before performing a firmware update evaluate the operational state of equipment monitored and controlled by the SCADAPack E RTU amp WARNING RISK OF UNEXPECTED E
25. espective of the existing firmware in the RTU By default firmware images will be installed to C Program Files Schneider Electric S CADAPack E Firmware A difference file is identified as a bip file and can only be used to update from one specific version to another Refer to Section Binary Difference and Compressed Binary File Utility 11 for more information on these compressed files and how they can be generated Loading compressed RTU firmware is supported through three methods e Offline Locally using SCADAPack E Configurator Update Firmware Wizard connected to the RTU s Boot Monitor port see SCADAPack E Configurator Update Firmware Wizard 15 e Online Locally or Remotely using SCADAPack E Configurator Update Firmware Wizard via remote DNP3 communications see Remotely Updating RTU Firmwarel 19 e Remotely using file transfer and DNP3 commands see Remotely Updating RTU Firmware 19 Firmware Update User Manual 1 5 1 Binary Difference and Compressed Binary Files The differences between two given firmware binary bin files can be determined and a binary difference file BIP can be generated that characterizes the differences between the two given binary images The resulting BIP difference file can be downloaded applied as a firmware upgrade to the RTU through SCADAPack E Configurator locally SCADAPack E Configurator remotely or via manual commands Using
26. essed Firmware File w p Generate Compressed Firmware File 1 Select the controller type SCADAPack 35xE 2 Select the firmware file to compress Browse Pack 3 ANIE Browse 4 Generate the compressed firmware file Generate eee eve een ea Cancel Figure 4 2 BIZ file Generation 1 Select the controller type 2 Select the BIN firmware file to compress by using the Browse button to find the firmware file 3 Select the folder and filename for the compressed target BIZ file by using the Browse button 4 Press Generate button The progress bar indicates shows the conversion process progressing Firmware Update User Manual Generating a BIP Firmware Binary Difference File x Generate Firmware Difference File 1 Select the controller type SCADAPack 33xE 2 Select the first firmware file Browse Browse 4 Select the target firmware difference file 5 Generate the firmware difference file Generate Cancel Figure 4 3 BIP file Generation 1 Select the controller type 2 Select the BIN firmware file representing the existing RTU firmware version by using the Browse button to find the firmware file 3 Select the BIN firmware file representing the new RTU firmware version you wish to upgrade to Use the Browse button to find the firmware file 4 Select the folder and filename for the firmware difference BIZ file by using the Browse button 5 Press Generate button The progress
27. fected If an interruption occurs during the Boot Monitor Flash re programming process DO NOT restart the RTU or power it off The re programming process may be re attempted If re programming is unsuccessful and the SCADAPack E RTU will not boot it will be necessary to power off the RTU and contact Schneider Electric for support Firmware Update User Manual Updating SCADAPack ES Remote I O Firmware Automatic Remote I O Firmware Update The Boot Monitor firmware and Operating System firmware SCADAPack ES Remote I O units attached to a SCADAPack ES or SCADAPack ER RTU are updated automatically when a firmware update in the Main RTU is initiated Remote updates are possible via both serial and Ethernet communications to SCADAPack ES Remote I O unit s The attached Remote I O upgrade needs to be of a compatible type for a successful upgrade of units For example a mix of Remote I O unit firmware versions will not successfully upgrade if a specific BIP version upgrade file is used to upgrade the main RTU Similarly a Boot Monitor firmware upgrade to a mix of SCADAPack ER and SCADAPack ES models will not be successful A range of Analog System Points has been created in the Main RTU from 54600 to 54704 to display the current version of the Boot Monitor firmware and Operating System firmware for the 15 possible Remote I O units These systems points will be updated each time that a Remote I O unit is re configured by the Main RTU See the S
28. ffline SCAD APack E Configurator Update Boot Monitor Wizard Offline Boot Monitor update is not available for SCADAPack 300E RTUs The following information is applicable for SCADAPack ES and SCADAPack ER RTUs The SCADAPack E Configurator Update Boot Monitor Wizard transfers a Boot Monitor Binary Image BIN file to the RTU locally through the PC s serial port via the RTU s Boot Monitor port See Boot Monitor Port 8 for more information 4 WARNING RISK OF UNEXPECTED EQUIPMENT OPERATION Before updating teh boot monitor make sure you are connected to the correct SCADAPack E RTU Failure to follow these instructions can result in death serious injury or equipment damage Before performing a firmware update evaluate the operational state of equipment monitored and controlled by the SCADAPack E RTU amp WARNING RISK OF UNEXPECTED EQUIPMENT OPERATION Evaluate the operational state of the equipment monitored and controlled by the SCADAPack E RTU before performing a boot monitor update Hazardous situations can occur if system state is not confirmed prior to performing a boot monitor update Failure to follow these instructions can result in death serious inj uipment damage Start the Wizard through SCADAPack E Configurator Transfer menu and select Update Boot Monitor Select the Local Serial Port update method and follow the Wizard instructions which will guide you through setting up the link to the RTU and
29. h do not support SCADAPack ES Remote I O Firmware Update User Manual 39 9 Updating SCADAPack ES Remote I O Boot Monitor Firmware If there are any connected SCADAPack ES Remote I O units the SCADAPack E Configurator wizard and restart bootmon commands will also update these connected Remote I O units providing they are of the same RTU type The restart bootmon command also supports an optional parameter as follows Restart bootmon filename bin unit number where unit number is optional and is one of 0 1 2 3 15 or r 0 means update the boot monitor on the main RTU only 1 15 means update a single Remote I O unit of the specified address r means patch Remote I O units but leave the main RTU unpatched If the boot monitor patch to the main RTU was attempted with a boot monitor of the incorrect model type a system error code will be generated The System Error code will be as follows Main unit Boot Monitor RTU Model Mismatch 1053 Any updated Remote I O units will Restart following a Boot Monitor firmware update SCADAPack E Firmware Update Technical Reference 10 Updating SCADAPack ER I O Processor Firmware The SCADAPack ER I O Processor firmware may be re programmed by requesting the main Operating System Firmware to update the I O Processor Firmware Only the SCADAPack ER hardware type is supported The following table lists the hardware types and the SCADAPack ER I O Processor Firmware filena
30. ilized by the Boot Monitor to allow Local transfer of new Operating System firmware into the RTU FLASH memory For SCADAPack 300E RTUs the Boot Monitor keeps the RUN LED OFF while it is running RTU s POWER LED is ON For SCADAPack ES and SCADAPack ER RTUs Upon starting the Boot Monitor blinks the RUN LED on the RTU quickly about 2 flashes per second This flash rate is faster than when the RTU is operating normally Transferring new operating system firmware to the RTU locally requires the use of SCADAPack E Configurator with a PC Com Port connected to the Boot Monitor Port on the RTU See section Boot Monitor Portl 8 Binary image or compressed binary image files for the RTU are provided by Schneider Electric Compared with standard binary image files using the compressed BIZ files are a preferred way of updating firmware due to the smaller file size and the hardware specific information included in the compressed binary file Firmware updates are also possible using difference binary images BIP that allows the firmware to be updated from one specific version to another See Section Loading Compressed RTU Firmware 10 for more information regarding binary difference files At RTU startup the Boot Monitor waits 2 secs as part of its normal boot sequence for connection wth the SCADAPack E Configurator Update Firmware Wizard Thus the RTU needs to be first be powered OFF prior to commencing the upgrade
31. ill save and restore the configuration of the RTU as part of the upgrade process When upgrading by way of Firmware Patch this includes preservation of ISaGRAF retained variable values The ISaGRAF application state ISaGRAF I O lock states and SCADAPack E RTU output states are not preserved during an upgrade 4 WARNING RISK OF UNEXPECTED EQUIPMENT OPERATION Before updating firmware make sure you are connected to the correct SCADAPack E RTU Verify the CPU ID displayed in the SCADAPack E Configurator matches the CPU ID of the RTU that firmware is intended to be updated on Failure to follow these instructions can result in death serious injury or equipment damage Before performing a firmware update evaluate the operational state of equipment monitored and controlled by the SCADAPack E RTU 4 WARNING RISK OF UNEXPECTED EQUIPMENT OPERATION Evaluate the operational state of the equipment monitored and controlled by the SCADAPack E RTU before performing a firmware update Hazardous situations ca occur if system state is not confirmed prior to performing a firmware update Failure to follow these instructions can result in death serious j uipment damage Start the Wizard through SCADAPack E Configurator Transfer menu and select Update System Firmware Select the DNP3 Connection update method and follow the Wizard instructions which will guide you through setting up the link to the RTU and starting the firmware upda
32. me syntax Hardware Type Boot Monitor Filename Syntax SCADAPack ER mon_XYZ 586m bin where XYZ represents the version number of the I O Processor Firmware e g the filename of version 1 01 of the SCADAPack ER I O Processor Firmware is mon 101 586m bin Reloading SCADAPack ER I O Processor firmware interrupts the operation of the RTU s outputs during the FLASH re programming process The FLASH upgrade runs at high priority and so the ISaGRAF scan is stopped from executing during this process Physical input event data isn t affected and will be processed when the FLASH upgrade is complete An interruption in the re programming process i e by powering the unit off may result in the operation of the I O not working This will then require the physical removal of the I O Processor FLASH ROM for reprogramming Contact Schneider Electric for support The I O Processor Firmware on the SCADAPack ER can only be reprogrammed by issuing manual commands e Update of VO Processor by manual commandsl4 Firmware Update User Manual a 10 1 Update of I O Processor by manual commands This method of updating firmware may be carried out locally or remotely The I O Processor image file must first be transferred into the file system of the SCADAPack ER RTU This file transfer can be done in one of 2 ways e FTP File Transfer Protocol if IP connection to the RTU is available and FTP is enabled on the RTU e DNP File Transfe
33. n be carried out either locally or remotely The boot monitor image file needs to first be transferred into the file system of an operational SCADAPack E RTU This file transfer can be done in one of 2 ways e FTP File Transfer Protocol if IP connection to the RTU is available and FTP is enabled on the RTU e DNP File Transfer 4 WARNING RISK OF UNEXPECTED EQUIPMENT OPERATION Before updating the boot monitor make sure you are connected to the correct SCADAPack E RTU Failure to follow these instructions can result in death serious inj uipment damage Before performing a firmware update evaluate the operational state of equipment monitored and controlled by the SCADAPack E RTU RISK OF UNEXPECTED EQUIPMENT OPERATION Evaluate the operational state of the equipment monitored and controlled by the SCADAPack E RTU before performing a boot monitor update Hazardous situations can occur if system state is not confirmed prior to performing a boot monitor update Failure to follow these instructions can result in death serious inj uipment damage The following steps should be performed to remotely re program the RTU Boot Monitor firmware 1 Use FTP or SCADAPack E Configurator to transfer the Boot Monitor BIN image file to the RTU If using SCADAPack E Configurator DNP file transfer select menu item Transfer Write File The size of this file is a multiple of 16k and is 64k or greater 2 Access the SCADAPack E R
34. ove ground from incoming power lines e Perform all start up tests recommended by the manufacturer OPERATION AND ADJUSTMENTS The following precautions are from the NEMA Standards Publication ICS 7 1 1995 English version prevails e Regardless of the care exercised in the design and manufacture of equipment or in the selection and ratings of components there are hazards that can be encountered if such equipment is improperly operated e It is sometimes possible to misadjust the equipment and thus produce unsatisfactory or unsafe operation Always use the manufacturer s instructions as a guide for functional adjustments Personnel who have access to these adjustments should be familiar with the equipment manufacturer s instructions and the machinery used with the electrical equipment e Only those operational adjustments actually required by the operator should be accessible to the operator Access to other controls should be restricted to prevent unauthorized changes in operating characteristics 3 Introduction The SCADAPack E RTU provides a Boot Monitor component within firmware In conjunction with RTU hardware it provides the ability to re load RTU operating system firmware Reloading firmware can be done through an RTU serial port locally or it can be done remotely from across network communication media Firmware Update User Manual RA The SCADAPack E firmware contained in hardware Flash memory contains the RTU operating
35. pplications be made prior to starting an firmware upgrade An interruption in the re programming process may result in the RTU not operating Boot Monitor Update Wizard E Series C onfigurator PN This process will require a controller restart Please select an update method DNP3 Connection Download Boot Monitor firmware using DNP3 via Ethernet USB or Serial Port Existing configurations are maintained but a controller restart is required O Local Serial Port Download Boot Monitor firmware offline via Serial Part Existing configurations are maintained but controller restart is required Cancel Figure 7 2 SCADAPack E Configurator Update Boot Monitor Wizard For updating RTU Boot Monitor firmware online i e via a local or remote DNP3 connection select the DNP3 Connection option Then follow the wizard instructions On a SCADAPack 300E RTU the USB Peripheral port may be used RTUs may use a DNP3 serial port or Ethernet interface for this connection Establish connection with the RTU These use the same dialogs as establishing SCADAPack E Configurator connection with RTUs For more information see the SCADAPack E Configurator User Manual Choose the Boot Monitor firmware BIN image file when prompted Firmware Update User Manual 35 7 2 2 Updating Boot Monitor by manual commands The Boot Monitor can be upgraded by manual commands if necessary A Master Station may also use this method This method ca
36. procedure Start the SCADAPack E Configurator Update System Firmware Wizard by selecting Transfer Update System Firmware Select the Local Serial Port connection on the update wizard and follow the wizard instructions to prepare the serial connection to the RTU Firmware Update User Manual s Power ON the RTU when instructed by the Wizard Once communications is established with the RTU Boot Monitor the following firmware update sequences occur automatically e Operating System Flash memory in RTU is erased e Firmware Image is transferred to the RTU in blocks e Each block is verified for data integrity and blocks are programmed into the Flash memory e Blocks are transferred and programmed into the Flash memory until the complete binary image is transferred e When programming a SCADAPack 300E RTU with a BIP binary compressed patch file a two phase transfer and burn process takes place to ensure update integrity This part of the process can take longer than if using a BIZ or BIN file for upgrade e Upon completion the user is prompted for the RTU to be restarted SCADAPack ES and SCADAPack ER Local Firmware Updates If the RTU hex switches on a SCADAPack ES or SCADAPack ER RTU are set to FF Flash load mode the Boot Monitor waits indefinitely for a firmware update If not set to FF mode the Boot Monitor waits 2 secs on startup as part of its normal boot sequence for connection with the SCADAPack E Config
37. r The following steps should be performed to re program the SCADAPack ER I O Processor firmware 1 Use FTP or SCADAPack E Configurator to transfer the SCADAPack ER I O Processor BIN image file to the SCADAPack ER RTU s file system If using the SCADAPack E Configurator DNP file transfer select menu entry Transfer Write File 2 Send the command restart iofirm mon XYZ 586m bin This can be done through the following methods Locally Enter the above RESTART command through the RTU s command line Remotely Enter the above RESTART command through either a remote command line connection or through a FILE EXEC command The SCADAPack ER operating system firmware re programs the I O Processor online and then restarts the I O Processor thereby activating the new I O Processor image Programming the I O Processor FLASH EEPROM typically takes up to 10 seconds to complete The status of the update will be indicated to the appropriate command line connection after this period Once the SCADAPack ER I O Processor Flash memory is erased the contents of the Flash EEPROM is invalid until the re programming process is complete If an interruption occurs during the I O Processor Flash re programming process DO NOT restart the RTU or power it off The re programming process may be re attempted If re programming is unsuccessful and the SCADAPack ER I O processor does not start it will be necessary to power off the RTU and the remove the I
38. re contact Schneider Electric for support 6 4 Firmware Update System Status Codes SCADAPack E Firmware Update Technical Reference Unsuccessful firmware updates using compressed binary images may reported va the System Status Code system point system analog point 50020 Table 6 1 28 below lists status codes that may result from updating firmware Table 6 1 Firmware Update Status Codes 1050 Remote I O Main Firmware Mismatch 1051 Remote I O Boot Monitor Firmware Mismatch 1052 Main Firmware Model Mismatch 1053 Boot Monitor Firmware Model Mismatch 1054 Main Firmware Patch Unsuccessful 1055 Main OS Firmware Patch Incompatible The main firmware version number of the relevant SCADAPack ES Remote I O RTU is different to that of the main RTU The Boot Monitor firmware version number of the relevant SCADAPack ES Remote I O RTU is different to that of the main RTU An attempt was made to patch the main firmware with a compressed image biz or bip which had a different hardware ID to that required An attempt was made to patch the Boot Monitor firmware which had a different hardware ID to that required This indicates that the Boot Monitor could not patch the main firmware with a compressed image biz or bip A possible cause for this status code is that the bip file was not generated using the correct old firmware binary image This indicates that the SCADAPack 350E or SCADAPack 357E RTU ha
39. ry The SCADAPack E RTU hardware supports local and remote flash loading for the following firmware Boot Monitor firmware Operating System Firmware In addition the SCADAPack ER RTU hardware supports local and remote flash loading for the following firmware O Processor Firmware The Boot Monitor firmware also provides RTU start up information that may assist diagnosing potential conditions affecting start up Boot Monitor Port The SCADAPack E RTU Boot Monitor can use a specific RTU port to load firmware during the RTU startup phases The following port is used by the Boot Monitor for offline firmware update connection during the startup phases of the RTU Some RTU models also support diagnostics on this Port at RTU start up If any unexpected behaviour is encountered at RTU start up it may help to view these diagnostics This port is known as the BOOT MONITOR PORT Yes Yes Yes PORT 3 GOM3 Ves Yes Firmware Update User Manual 9 Boot Monitor Diagnostics SCADAPack ES amp SCADAPack ER Only The SCADAPack 300E RTUs do not provide Boot Monitor Diagnostics at startup For SCADAPack ES and SCADAPack ER RTUs diagnostics is available using HyperTerminal or another terminal emulation program set up as follows 1 Connect using an RTU serial cable to the Boot Monitor Port detailed in the table above Boot Monitor Port 8 2 Set up terminal emulator as 57600 bps 8 Data bits No Parity 1 Stop
40. s an incompatible hardware version for the OS firmware patch used e For hardware versions 7 00 and later firmware version 7 85 and later is required e For hardware versions 6 00 and earlier firmware version 7 84 and earlier is required Use the command line VER command to determine the hardware version Firmware Update User Manual 20 7 Updating Boot Monitor Firmware The RTU Boot Monitor may be upgraded in one of the following ways e Using SCADAPack E Configurator Update Boot Monitor Wizard connected to the Boot Monitor Port for a local offline update See Section Offline SCADAPack E Configurator Update Boot Monitor Wizardl 31 This method is not supported by SCADAPack 300E RTUs e Requesting the main Operating System Firmware to update the Boot Monitor online local or remote update possible See Section Remote Update of the Boot Monitor 331 The Boot Monitor firmware image includes a Hardware Identification field that indicates the target hardware for the respective Boot Monitor firmware image file Each supported hardware platform requires its own Boot Monitor image for correct operation The supported hardware types are e SCADAPack 350E with hardware version 7 00 or greater only Boot Monitors 2 30 and higher are supported e SCADAPack 357E with hardware version 7 00 or greater only Boot Monitors 2 30 and higher are supported e SCADAPack 330E e SCADAPack 333E only Boot Monitors 2 31 and higher are
41. sl17 16 SCADAPack E Firmware Update Technical Reference Firmware Update Wizard SCADAPack E C onfigurator This process will require controller restart Please select an update method DNP3 Connection Download Operating System firmware using DNP3 via Ethernet USB or Serial Part Existing configurations are maintained but a controller restart is required O Local Serial Port Download Operating System firmware offline via Serial Port Configurations are cleared to factory default and the controller will be restarted Figure 5 1 SCADAPack E Configurator Firmware Upgrade Wizard For updating RTU Operating System firmware Offline locally i e plugged in to the Boot Monitor serial port on the controller select the Local Serial Port option Then follow the wizard instructions 6 2 Firmware Update User Manual Firmware Update Wizard SCADAPack E Configurator 1 Power OFF the RTU 2 Connect the PC RTU cable to one of the PC COM Ports 3 Select a PC COM Port Communications Part COM 4 Connect the PC RTU cable to PORT 4 of the RTU 5 Select Next to choose Firmware Image File Schneider Electric Figure 5 2 SCADAPack E Configurator Firmware Upgrade Wizard Instructions Offline Firmware Updates This section details how to update the RTU Operating System firmware offline by local connection to an RTU serial port With firmware update techniques detailed for local updates
42. ss is set to RTU s DNP address 3 Enter restart patch filename biz Or restart patch filename bip inthe Execution Line field 4 Click on OK to send the restart request The RTU will then restart and the firmware re programming process is managed by the RTU Boot Monitor The Boot Monitor will automatically restart the RTU operating system once the re programming is successfully Programming the FLASH EEPROMs may take up to 3 mins during which time communications with the RTU will not be available Once the firmware patch is complete re establish communication with the RTU and use SCADAPack E Configurator to read the General Controller Status page to confirm that the firmware version number reports the upgraded version number After a successful firmware update the RTU configuration and ISaGRAF applications etc should be properly restored These should be checked Once the Operating System firmware memory is erased the contents of the Flash EEPROM is invalid until the re programming process is complete If an interruption occurs during the Operating System Flash re programming process the Boot Monitor should not be affected however an Offline Firmware Update may then be required to load a valid operating system in to the RTU If re programming is unsuccessful and the SCADAPack E RTU will not boot the Boot Monitor Diagnostics may assist See RTU FLASH Memory amp Boot Monitor Diagnostics 8 If this does not restore the firmwa
43. starting the Boot Monitor update process SCADAPack E Firmware Update Technical Reference Boot Monitor Update Wizard E Series c onfigurator A This process will require a controller restart Please select an update method O DNP3 Connection Download Boot Monitor firmware using DNP3 via Ethernet USB or Serial Port Existing configurations are maintained but a controller restart is required Local Serial Port Download Boot Monitor firmware offline via Serial Port Existing configurations are maintained but e controller restart is required Schneider 2 Electric Cancel Figure 7 1 SCADAPack E Configurator Boot Monitor Update Wizard Offline For more information see the SCADAPack E Configurator User Manual Notes on Local Boot Monitor Re Programming Local Boot Monitor firmware upgrade on the SCADAPack ES and SCADAPack ER RTUs uses special Hex Switch setting F9 If Boot Monitor update is inadvertently activated through the F9 hex switch settings the Boot Monitor update mode will not affect the Flash memory unless user activates the SCADAPack E Configurator Update Boot Monitor Wizard and commences the erasing and re programming sequence To recover from accidental activation of the Boot Monitor update mode power off the RTU processor check that the hex switches not set in a special Fx mode typically set them to 00 power on the RTU and it will restart normally Once the Boot Monitor
44. struction and operation of electrical equipment and the installation and has received safety training to recognize and avoid the hazards involved BEFORE YOU BEGIN Do not use this product on machinery lacking effective point of operation guarding Lack of effective point of operation guarding on a machine can result in serious injury to the operator of that machine 4CAUTION e Verify that all installation and set up procedures have been completed e Before operational tests are performed remove all blocks or other temporary holding means used for shipment from all component devices 6 SCADAPack E Firmware Update Technical Reference e Remove tools meters and debris from equipment Failure to follow these instructions can result in injury or equipment damage Follow all start up tests recommended in the equipment documentation Store all equipment documentation for future references Software testing must be done in both simulated and real environments Verify that the completed system is free from all short circuits and grounds except those grounds installed according to local regulations according to the National Electrical Code in the U S A for instance If high potential voltage testing is necessary follow recommendations in equipment documentation to prevent accidental equipment damage Before energizing equipment e Remove tools meters and debris from equipment e Close the equipment enclosure door e Rem
45. t select Next to dawnload the selected Firmware image to the RTU otherwise select Back to change the settings COM Port Communications Port COM1 Image Name 8052e586 biz WARNING If the above COM Port is already in use by SCADAPack E Configurator for DNP3 communication it will be disconnected Schneider EJ Figure 5 4 SCADAPack E Configurator Online Firmware Upgrade Wizard Connection Instructions Establish connection with the RTU These use the same dialogs as establishing SCADAPack E Configurator connection with RTUs For more information see the SCADAPack E Configurator User Manual Choose a compressed firmware image BIN or BIZ file when prompted 24 SCADAPack E Firmware Update Technical Reference 6 3 2 Online Firmware Updates Online update of the RTU s Operating System firmware is achieved using an RTU firmware compressed binary image Reloading RTU Firmware interrupts the operation of the RTU during the FLASH re programming process This will result in the RTU not communicating or executing control applications during the re programming process It is recommended that the configuration of the RTU and applications be backed up prior to commencing a RTU firmware upgrade so there is the ability to reload the configuration in the unlikely event that the configuration is disrupted Typically compressed binary files will be used to upgrade from a lower SCADAPack E firmware version numb
46. t monitor make sure you are connected to the correct SCADAPack E RTU Verify the CPU ID displayed in the SCADAPack E Configurator matches the CPU ID of the RTU that the boot monitor is intended to be updated on Failure to follow these instructions can result in death serious inj uipment damage Before performing a firmware update evaluate the operational state of equipment monitored and controlled by the SCADAPack E RTU RISK OF UNEXPECTED EQUIPMENT OPERATION Evaluate the operational state of the equipment monitored and controlled by the SCADAPack E RTU before performing a boot monitor update Hazardous situations can occur if system state is not confirmed prior to performing a boot monitor update Failure to follow these instructions can result in death serious inj uipment damage Online firmware update will in most cases save and restore the configuration of the RTU as part of the upgrade process Start the Wizard through SCADAPack E Configurator Transfer menu and select Update Boot Monitor Select the DNP3 Connection update method and follow the Wizard instructions which will guide you 34 SCADAPack E Firmware Update Technical Reference through setting up the link to the RTU and starting the firmware update Reloading RTU Firmware interrupts the operation of the RTU during the FLASH re programming process and restarts the controller It is highly recommended that a backup copy of RTU configurations and a
47. te Reloading RTU Firmware interrupts the operation of the RTU during the FLASH re programming process and restarts the controller It is highly recommended that a backup copy of RTU configurations and applications be made prior to starting an firmware upgrade An interruption in the re programming process may result in the RTU not operating SCADAPack E Firmware Update Technical Reference Also see e Online Firmware Updates 24 Firmware Update Wizard SCADAPack E Configurator This process will require controller restart Please select an update method DNP3 Connection Download Operating System firmware using DNP3 via Ethernet USB or Serial Part Existing configurations are maintained but a controller restart is required O Local Serial Port Download Operating System firmware offline via Serial Port Configurations are cleared to factory default and the controller will be restarted Schneider dP Electric Figure 5 3 SCADAPack E Configurator Firmware Upgrade Wizard For updating RTU Operating System firmware online i e via a local or remote DNP3 connection select the DNP3 Connection option On a SCADAPack 300E RTU the USB Peripheral port may be used RTUs may use a DNP3 serial port or Ethernet interface for this connection Follow the wizard instructions for connection Firmware Update User Manual Firmware Update Wizard SCADAPack E Configurator If the following settings are correc
48. urator Update Firmware Wizard as described above Use of FF mode disables normal controller operation In the case of the SCADAPack ES and SCADAPack ER RTU models the RTUs may be restarted at any time after FF mode is set rather than having to have the unit powered down until the wizard instructs a power up Set the Hex Switches then Restart the RTU by one of the following methods e Power the RTU off amp on e hardware reset the RTU e send a DNP3 Cold Restart command e send an RTU command line RESTART RTU command e send a SCADAPack E Configurator Commands Restart Controller 6 3 Online Update of RTU Firmware See the following sections describing how to upgrade Operating System firmware online e Online SCADAPack E Configurator Update Firmware Wizard 2 20 SCADAPack E Firmware Update Technical Reference e Online Firmware Updates 24 e Updating Firmware by manual commands 25 Firmware Update User Manual 21 6 3 1 Online SCADAPack E Configurator Update Firmware Wizard The SCADAPack E RTU may have its Operating System firmware upgraded Online using the SCADAPack E Configurator Update Firmware Wizard and selecting DNP3 Connection as the update method This transfers a Compressed Binary Image BIZ file or a Firmware Patch difference Image BIP file to the RTU through a DNP3 connection This connection may be Local to the RTU or Remote across a communications link Online firmware update w

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