ZB540 User Manual
Contents
1. IS proauct IS Covered by paten U 06 44 Frequently Asked Questions What can I expect my cell phone signal range and strength to be inside my home The closer you are to the base the stronger the signal This will vary with different conditions Some of the conditions that will affect the improved coverage area are signal strength outdoors the type of building materials in the home the placement of the unit and the antenna s proximity to cellular towers You can expect that your indoor coverage will be improved You will be able to make calls where you couldn t before The degree of improvement will depend upon many factors The intent of zBoost products are to bring outside coverage inside Just as the signal bars move up and down when outside the boosted signal will fluctuate in a similar fashion Is a cellular phone signal booster the same as a wireless router will it help my WiFi signal The zBoost unit will not help your WiFi service This unit is designed to work with wireless PCS and Cellular phones and devices The WIFI in your home operates on a different frequency Why isn t my cell phone indicating more signal with more bars You may not always observe more bars that gain on your signal meter because of the signal spreading out from the antenna If your phone has a dB meter 3 dB is a significant increase of 2x 6 dB is 4x and 10 dB is 10x On a four bar phone one bar equals about 10 dB The increase in2. 5 Confirm That Your zBoost is Working Properly Improving Your Coverage Area ssscsssssseesseesseessneessneessneeseneesseeesseneesseesseesenee zBoost Base Unit Light Indicators ccccccssseceseeeeeeeeeeeeeeeeseeeesenessneeeseaeesneeeeenees 7 Technical Specifications sissors erana a aeaaea araa aaae sdecunccteesececeesdeceeeveed 8 Frequently Asked Questions ssscssssssseeessessseesseeeseneesseeeseessneesesneeseneeseneesseees 9 Warranty Information iiccccscccicctiede cade caeccedeedeccetsude scatcacecacdevdeacatsues shady seccdatsediseedveul estoy 10 Overview Thank you for choosing zBoost You will now be able to use your cell phone INSIDE your home Gone are the days when you had to go to the window upstairs or walk outside to use your cell phone Like a skylight that brings sunlight into your home zBoost transports and amplifies the outdoor signal into your home By following the easy instructions in this User Manual you will be Extending Cell Zones into your home Why Indoor Signals Can Be Weak There are several obstacles that can contribute to the poor reception you receive in your home 1 Location of the Cell Phone Tower in Relation to Your Home While cell phone providers have tried to place cell phone towers to provide the best overall coverage local ordinances and terrain features can impose restrictions on where these towers can be placed thus limiting the signal stre
3. 7A zBoost extending cell zones zBoost METRO Workspace ZB540 User Manual zBoost products have a 30 day money back guarantee when purchased directly from zBoost If product is purchased from a reseller or third party the purchaser is subject to the policies of the third party 1 year manufacturer warranty Warranty registration at www zBoost com v 0314 FCC Requirements This is a CONSUMER Device BEFORE USE you MUST REGISTER THIS DEVICE with your wireless provider and have your provider s consent Most wireless providers consent to the use of signal boosters AT amp T Sprint T Mobile Verizon and 90 additional carriers have already given consent for all consumers to use this device Some providers may not consent to the use of this device on their network If you are unsure contact your provider You MUST operate this device with approved antennas and cables as specified by the manufacturer Antennas MUST be installed at least 20 cm 8 inches from any person You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider WARNING E911 location information may not be provided or may be inaccurate for calls served by using this device FCC contact information www fcc gov signal boosters registration Any product modifications that use unauthorized antennas cables and or coupling devices is no longer FCC compliant and will void the product war
4. Outdoor CANT 0028 Outdoor External Antenna Directional Low Profile Panel CEL AWS PCS 6 8 dBi CANT 0031 Window mount External Antenna for YX540 zBoost METRO Workspace Directional Panel CEL PCS 6 8 dBi CANT 0033 Outdoor External Antenna Small Omni CEL PCS 3 5 dBi CANT 0036 Outdoor External Antenna Omni with Industrial Casing CEL PCS 3 5 dBi CANT 0040 Outdoor External Antenna Wide Band Omni Directional LTE CEL AWS PCS 3 5 dBi CANT 0042 Outdoor External Antenna Wide Band Directional Log Periodic LTE CEL AWS PCS 10 12 dBi YX021 CEL Outdoor External Antenna Directional Panel CEL 8 dBi YX023 PCS Outdoor External Antenna Directional Panel PCS 13 dBi YX026 CEL Outdoor External Antenna Directional 3 foot Yagi with 12 Elements CEL 11 dBi YX039 PCS CEL Outdoor External Antenna Kit Two Directional Panels with Combiner CEL PCS 8 13 dBi Coax Cable To be used in addition to the cable included in your kit YK0G0 0W8 YXOB0 15W YXO30 35W YX031 10W 10 Foot RG 8X Coaxial Cable with TNC Male amp Female Connectors Booster to Distribution Antenna YX031 100W 100 Foot Low Loss RG 11 Coaxial Cable with F Male Connectors Accessories YX012 Outdoor External Antenna Grounding Kit The FCC requires that this panel antenna has a minimum horizontal separation of 6 feet 2 meters from other CMRS commercial mobile radio service devices Table of Content FCG R guirementS sei
5. Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter In accordance with FCC requirements of human exposure to radiofrequency fields the radiating element antenna shall be installed such that a minimum separation distance of 20cm 8in is maintained from all persons Industry Canada Regulations IC ID 5544A ZB570PCSCEL This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The term IC before the radio certification number only signifies that Industry Canada technical specifications were met RF Exposure The manufacturer s rated output power of this equipment is for single carrier operation For situations when multiple carrier signals are present the rating would have to be reduced by 3 5 dB especially where the output is
6. Energy efficient windows will likely block signal from reaching the Signal Antenna In this case it is necessary to move the Signal Antenna away from this window to another location You may also upgrade to an outdoor rated antenna part cant 0042 if mounting an antenna outside is possible In order to capture the strongest signal you may do one or all of the following 1 Move the antenna around the window higher is usually better 2 Use the long suction cup attachments provided in order to create a greater angle in which to capture the signal The suctions cups must be vertical on the window as pictured with cable at the bottom not on the side Avoid draping the coax near the antenna 3 Keep the Signal Antenna 2 feet from any metal gt SECOND Place the zBoost Base Unit where you want to create a Cell Zone Connect the Indoor Antenna and coax to the Base Unit and place it where you need signal For the widest possible signal area it is recommended that you position the Base Unit near the middle of a room or mount it on an interior wall This Base Unit uses an omni directional antenna that delivers signal in a circular pattern around the antenna The zBoost METRO Workspace does not require vertical a separation however the Signal Antenna and Indoor Antenna should have at least 15 feet of horizontal separation Increasing separation of the 2 antennas will optimize zBoost performance For best
7. re radiated and can cause interference to adjacent band users This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device Cet appareillage num rique de la classe B r pond a toutes les exigences de l interf rence canadienne causant des r glements d quipement L op ration est sujette aux deux conditions suivantes 1 ce dispositif peut ne pas causer l interf rence nocive et 2 ce dispositif doit accepter n importe quelle interf rence re ue y compris l interf rence qui peut causer l op ration peu d sir e Le fabricant nominale de la puissance de sortie de ce mat riel est simple transporteur Pour les situations lorsque plusieurs signaux porteurs sont pr sents valuation devrait tre r duite de 3 5 dB en particulier lorsque le signal de sortie est r mise et peut provoquer des interf rences adjacentes a la bande utilisateurs Ce pouvoir est de la r duction par le biais de la sortie d alimentation ou la r duction de gain et non par un att nuateur a la sortie du dispositif Please note This unit has been approved for use in Canada under RSS 131 however consent for the use of this device to improve cellular or PCS coverage must be obtained through your cellular or PCS provider prior to placing the unit in operation Please refer to the Industry Canada document CPC 2 1 05 Section 6 1 available or viewable at http Awww ic gc ca epic
8. results keep the Base Unit off the floor and at least 2 feet away from other cords metal g objects or other wireless devices P such as wireless routers or wireless Co2x al Cale gt n oo a Base Unit Bracket access points The zBoost METRO Workspace performs best when there are no obstructions between the zBoost Base Unit and your E Supply mobile device THIRD Run the provided coaxial cable between the Base Unit and Signal Antenna Use the provided RG 6 coaxial cable to connect the Signal Antenna and the Base Unit Coaxial connections can loosen when the cable is moved Be sure the connections stay hand tight Should you need additional cable length 15 foot extensions Part YX030 15w are available at www zBoost com F Suction Cup _3 Attachments Mee FOURTH Connect the zBoost Base Unit to the provided power supply and plug into a power 15 ft The total cable length should not exceed 65 feet A longer cable is helpful only if it allows you to place the Signal Antenna in a location where you measure stronger signal outlet separation Upon initial power up the LED will cycle RED GREEN and ORANGE for 30 seconds After 30 seconds a series of GREEN flashes will indicate the quality of your setup Following this a solid GREEN light indicates normal conditions If it is not solid GREEN follow the instructions in the Base Unit LED Indicators section Adjustments m
9. signal into your home If only one signal bar is displayed on your cell phone outside indoor coverage will be limited to one small room We recommend placing the Signal Antenna outside and or purchasing a zBoost upgrade Signal Antenna for increased coverage see page v Cell phone signal bars are approximate and vary from phone to phone The number of bars can fluctuate widely depending on the location of the phone the position or angle of the phone weather etc Most cell phone signal meters update every 6 to 10 seconds An increase of only one bar typically indicates a 4x to 10x signal increase Setting Up Your zBoost Signal Booster MASTER BEDROOM KITCHEN BEDROOM The METRO Workspace boosts signal up to 1500 square feet making it perfect for apartments condos and lofts No outside antenna placement is required Boost voice and data transmission and improve call clarity in 4 easy steps FIRST Place the Signal Antenna on the interior of a window located in the area of best signal Determine the location that provides the strongest signal using the signal strength indicator on your cell phone Find the location on the window that provides the most bars of signal strength Before proceeding make sure that the intended surface is clean and clear of any dust Then choose the suction cup attachments appropriate for your setting short or long fasten to the Signal Antenna and secure to your window Please note
10. signal you will see depends upon The level of signal at the Signal antenna outdoor The care of the antenna placement two feet away from metal adequate antenna separation 15 feet recommended The signal already present inside related to building losses The distance of your phone device from the Base Unit signal spreads or diminishes rapidly with distance There are usually several cell phones in use at one time in my home will your product boost all of our signals simultaneously The zBoost METRO Workspace is designed to cover multiple signals simultaneously and will allow multiple users to operate at the same time Warranty Information Limited 1 Year Warranty Warranty Registration at www zBoost com zBoost warrants every zBoost product to be free from defects in material and workmanship under normal use for the warranty period of one year Who Is Covered You must have proof of purchase to receive warranty service A sales receipt or other documentation showing the product purchased and the purchase date is considered proof of purchase This limited warranty extends only to the original consumer purchaser or any person receiving the product as a gift from the original consumer purchaser and to no other purchaser or transferee What is Covered Warranty coverage begins the day you purchase the product For one year from the original date the zBoost Cell Phone Signal Booster will be repaired or replaced
11. warranty last or the exclusion or limitation of liability for consequential or incidental damages the above limitations may not apply to you For full warranty guidelines see page 10 Changes or modifications not expressly approved by zBoost could void the user s authority to operate this equipment and or void the product warranty Package Contents Before you begin make sure all of the following parts came with your zBoost METRO Workspace Literature Contents Setup Overview TER Product Contents Indoor Antenna zBoost Base Unit Power Supply RG 6 Coaxial Cable 50 ft Signal Antenna Short Suction Cup Attachments Long Suction Cup Attachments KA Accessories The following accessories are authorized for this zBoost product Please see our website for complete selection To order call 1 800 871 1612 or visit www zBoost com Broadcast Antennas Indoor CANT 0032 Indoor Broadcast Antenna Omni Whip Direct to Booster Black CEL PCS 1 dBi CANT 0034 Indoor Broadcast Antenna Omni Whip Direct to Booster White CEL PCS 1 dBi CANT 0039 Indoor Broadcast Antenna Omni Whip Direct to Booster Black Wide Band LTE CEL AWS PCS 1 dBi YX027 F Indoor Broadcast Antenna Directional Panel w F Female Connector CEL PCS 6 8 dBi YX052 Indoor Broadcast Antenna Wide Band Ceiling Mount Omni w F Female Connector LTE CEL AWS PCS 1 2 dBi External Antennas
12. ay be needed to optimize performance If you find the increased signal coverage is acceptable however no additional adjustments are needed See zBoost Base Unit Light Indicators on page 7 for more information Indoor Antenna NOTE The Base Unit can be plugged into a standard 2 or 3 prong 110 VAC receptacle using the Included power P Suppl supply The power supply consumes less than 10W less than 0 2A AC Confirm That Your zBoost is Working Properly With everything connected and the Base Unit plugged in you should walk throughout the room and see that you are able to reliably place calls Remember coverage varies based on outdoor signal level home construction and general installation care Coverage in adjoining rooms will be reduced due to the walls or the ceiling floor Improving Your Coverage Area Should you desire to improve coverage you may Move the Base Unit and or adjust the angle of the Indoor Antenna Move the antenna around the window higher is usually better Move the Base Unit farther from the Signal Antenna or around a wall Cell phone signal bars are approximate and vary from phone to phone The number of bars can fluctuate widely depending on the location of the phone the position or angle of the phone weather etc Most cell phone signal meters update every 6 to 10 seconds An increase of only one bar typically indicates a 4x to 10x signal increase zBoost Base U
13. determined that the product needs to be returned for service or exchanged you will receive a return merchandise authorization RMA number The representative will give you complete shipping details Do not return products to zBoost without a Return Authorization Number RMA To get out of warranty service To obtain out of warranty service contact zBoost at 1 877 594 5766 or support zBoost com for information on the possibility of any costs for repair or replacement of out of warranty products Reminder Record the model and serial number found on the product below Model Serial Purchase Date
14. ngth available at your location Obstructions Caused by Buildings Terrain and Trees Cell phone signals can be completely blocked or reflected by buildings walls trees hills and other terrain features resulting in low signal strength Energy Efficient Windows Energy efficient windows contain a metal film that can affect signal penetration into the house SA2 N A Yul Yul Yul mea Yall Preparing to Set Up Your zBoost Product Tools Needed The following tools are needed to set up zBoost 2 Phillips screwdriver Cellular phone operating in the band supported by your zBoost unit Drill may be required for outdoor or attic antenna placement Check for Signal Strength Before placing a zBoost in your home make sure that you can place calls on the outside of your home in the attic at roof level or wherever you plan to place the Signal Antenna zBoost can only bring signal into your home when signal reaches the Signal Antenna If there is no signal the zBoost will not work for you Using your cell phone place a call from an outdoor location to confirm that enough signal is present to complete the call If a weak signal is available at ground level check the signal strength in your attic or at roof level location where the signal will likely be stronger and where the Signal Antenna can be placed for best performance If you can reliably make and receive calls outside your home then zBoost can bring the
15. nit Light Indicators During Initial Power Up in the system the BASE UNIT will not operate Light Mode Status Solution Cycle RED System is N A GREEN powering up ORANGE Please allow up to 30 seconds Flashing BASE UNIT will 1 Unplug the BASE UNIT power supply GREEN flash GREEN once for every 2 Relocate the SIGNAL ANTENNA to pick up the strongest 2 dB less than signal from your wireless carrier optimal system gain Three Move the SIGNAL ANTENNA as far away from the flashes or less INDOOR ANTENNA as possible with at least 15 ft of 5 indicates the horizontal separation G system will still PEEN properly Plug the BASE UNIT power supply back in 5 Wait 30 secs for the BASE UNIT to power cycle on After Initial Power Up Light Mode Status Solution SOLID zBoost is ready N A GREEN Flashing zBoost is in use N A GREEN SOLID SIGNAL 1 Unplug the BASE UNIT power supply ORANGE ANTENNA and INDOOR 2 Move the SIGNAL ANTENNA as far away from the ON ANTENNA INDOOR ANTENNA as possible with at least 15 ft of Z are too close horizontal separation together 3 Plug the BASE UNIT power supply back in n 4 Wait 30 secs for the BASE UNIT to power cycle on SOLID RED Signal from the 1 Unplug the BASE UNIT power supply carrier s cell tower is too 2 Relocate the SIGNAL ANTENNA to another spot strong for the eae Pee E BASE UNIT to 3 Ifyou have a directi
16. onal antenna re aim it to reduce ie carrier signal strength 5 operate properly g g 3 4 Plug the BASE UNIT power supply back in 5 Wait 30 secs for the BASE UNIT to power cycle on Flashing Excessive Refer to Solution 2 RED electronic noise Technical Specifications Product Specifications for zZBoost METRO Workspace ZB540 PCS band Frequency Uplink 1850 to 1910 MHz Downlink 1930 to 1990 MHz System Gain 64 dB PCS band supported A D B E F C CDMA GSM GPRS EDGE EVDO 1xRTT UMTS HSPA 3G Output power Uplink 22 dBm Downlink 4 dBm Cellular band Frequency Uplink 824 to 849 MHz Downlink 869 to 894 MHz System Gain 58 dB CEL band supported A B A B Networks CDMA GSM GPRS EDGE EVDO 1xRTT UMTS HSPA 3G Output power Uplink 24 dBm Downlink 4 dBm General o Power Consumption 3W standby 7W max signal 5 0VDC 2 0A Max Base Unit Size and Weight 5 x 7 x 1 25 9 oz Operating Conditions Indoor Use Only 40 105 F Coverage area Desk area up to 1 500 sq ft The Manufacturer s rated output power of this equipment is for single carrier operation For situations when multiple carrier signals are present the rating would have to be reduced by 3 5 cB especially where the output signal is re radiated and can cause interference to adjacent band users This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device
17. ranty About zBoost zBoost the leader in cell phone signal boosters manufactures the award winning line of cell phone signal boosters that enhance the performance of your cell phone smartphone and wireless data card Compatibility Dual Band zBoosts are compatible with 800 MHz and 1900 MHz regardless of technology including CDMA and GSM Patented technologies protect the carrier network 1 year manufacturer warranty register your product at www zBoost com FCC Information FCC ID SO4ZB570 PCS CEL Warning Changes or modifications to this device not expressly approved by zBoost could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If the equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures
18. repair of products damaged by these modifications All zBoost products that are packaged with other zBoost accessory products are intended for resale and use as a single unit and such product kits are required to be sold to the end user or subsequent reseller as packaged The de kitting and sale as a standalone product of any one or more components of such a product kit is in violation of Boost warranty No de kitted product will be eligible for return for any reason The sale of separate not kitted cable antennas and other accessories is allowed and fully warranted Make sure you keep Please keep your sales receipt or other document showing proof of purchase Attach it to this User Manual and keep both nearby Also keep the original box and packing material in case you need to return your product Before requesting repair service If red light is on system is receiving signals from either the mobile device or the base station transceiver which are too strong for proper operation Please unplug your system Re orient your Signal Antenna and or Base Unit to reduce the excessive signal source Plug your system back in If still solid red call customer support 1 877 594 5766 To get warranty service Warranty service will be provided by zBoost If you believe you need service for your unit contact zBoost at 1 877 594 5766 or support zBoost com A representative will go through a diagnostic checklist with you If it is
19. sion aa dele en a td Gdns eae ab eee on etic caine i BCG Informatonis c saien verte dren ieee ents te terete ii Industry Canada Regulations cessaire a iaa ii Safety and Product Warranty Information ccscscsssessseeseeeesneeeeneeseeeeseeeeseeeeenaes iii Gopynight NOC iriiri saeti eine Aidt ich EOE Ea E iii Trademarks iii Safety Guid SlimSs Aissa akaona n ernea AAE EEVEE AESA ER E aeS E TAA ERES A iii Limited Liability E E A renter error errr iii Package Contents saiisine anaana oaeee aaa aasa ee ates eee iv ACCOSSONIES AAAA E A E EE EEE v Table Of Comte nt vcsecicivcsccecevesccscevesecetevenscadevecewedavenseetevenicadevaied i2stevesasdvenesasevesteestiexesesexes 1 Overview Why Indoor Signals Cam Be Weak siisi eseina eda ateei rii ciate cate 2 Preparing to Set Up Your zBoost Product ccsseeceeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeess 3 WOOISINGCO OO E E E A E N E insecateaiueeds 3 Check for Signal Strengt cmruesiaiusiisnsd eenen ai a a ea e aa EE Aa EEE E one ae ee 3 Setting Up Your zBoost Signal Booster s ussessenrennrnurnnnrennrnnrennennrnnnrennnnnnnnnnnenne en 4 FIRST Place Signal Antenna on the interior of a window located in the area of best signal 4 SECOND Place the zBoost Base Unit where you want to create a Cell Zone aue 5 THIRD Run the provided coaxial cable between the Base Unit and Signal Antenna 5 FOURTH Connect zBoost Base Unit to the provided power supply and plug into power
20. site smt gst nsf en sf08942e html Safety and Product Warranty Information Copyright Notice This manual is copyrighted All rights reserved This manual whole or in part may not be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form for distribution This manual whole or in part may not be modified without prior consent in writing from zBoost Copyright 2014 by zBoost Trademarks zBoost the zBoost logo Wireless Extenders Wi Ex the Wi Ex logo and Extending Cell Zones are registered trademarks of zBoost Safety Guidelines In accordance with FCC requirements of human exposure to radiofrequency fields the radiating element antenna shall be positioned such that a minimum separation distance of 8 inches 20cm is maintained between the radiating element and the user and or general population Limited Liability In no event shall zBoost be liable for any direct indirect special punitive incidental exemplary or consequential damages or any damages whether in an action under contract negligence or any other theory arising out of or in connection with the set up of use of inability to use or performance of the information services products and materials available from this manual These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy Because some jurisdictions do not allow limitations on how long an implied
21. with a new repaired refurbished or comparable product whichever is deemed necessary by zBoost if it becomes defective or inoperative The exchange will be made without charge to you for parts and labor You will be responsible for the cost of shipping to the location designated by zBoost If zBoost cannot reasonably repair or replace the unit then zBoost may at its sole discretion refund the price you paid for the product or the price of the unit All products including replacement products are covered only for the original warranty period When the warranty on the original product expires the warranty on the replacement product also expires What is Excluded Your warranty does NOT cover Labor charges for set up of the unit Product replacement because of misuse accident lightning damage unauthorized repair or other cause not within the control of zBoost Incidental or consequential damages resulting from the product Some states do not allow the exclusion of incidental or consequential damages so the above exclusion may not apply to you Any modifications or other changes to the product including but not limited to software or hardware modifications in any way other than as expressly authorized by zBoost will void this limited warranty Product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or
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