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GAIL (India) Limited (A Government of India Undertaking)

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1. Item Description Qtty Unit No Complete IP based EPABX System and Associated items 1 Lot 2 Desktop Digital Telephone 34 Nos 3 Desktop IP Phone 9 Nos 4 Complete OFC Based LAN WAN System 1 Lot 5 Complete FCBC System 1 Lot 6 UPS for Telecom Systems 3 Nos 7 PC Workstation Management Console 2 Nos 48 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM GAIL INDIA LIMITED UP INDIA SECTION I TECHNICAL SPECIFICATIONS OF COMPLETE IP BASED EPABX SYSTEM AND ASSOCIATED ITEMS Item No Description Unit Qtty 1 Complete IP based System and Associated items 1 Lot 49 CONFIGURATION AND DETAILED BOQ FOR COMPLETE EPABX SYSTEM AND ASSOCIATED ITEMS S no Description of Materials Location Wise Details 1 IP EPABX Locations 55 4 QC L 88 1 D S ADM SB 1 Total 2 Role M Main Unit R Remote Unit R M R R R R 6 3 IP Communication Servers 1 1 dual and hot redundancy 0 2 0 0 0 0 2 4 IP EPABX Locations with self survivability 1 0 1 1 1 1 5 5 IP EPABX Locations without self survivability 0 1 0 0 0 0 1 6 Equipped Analog Ports with dual CLI FSK PSK or DTMF to display name amp number 240 360 552 408 264 264 2088 7 Minimum Wired Capacity for Analog
2. bidder shall furnish details of bill of material such as hardware units software firmware functions and quantity etc as per Bill of Materials format Placed at Annexure II The above BOM shall be prepared site location system wise so as to deliver the required configurations as per tender specifications Make models specifications configurations quantity etc mentioned in the SOS and BOM format shall be filled only after completing design and engineering of offered solutions as per clause 2 2 of scope of work to meet GAIL s specifications Post tender modifications of these items are not permitted Bidder may offer more than one option for any item by filling separate SOS and BOQ form for each options to be filled in for total system The bidder shall furnish the detailed schematic diagram of the offered solution clearly specifying depicting various functional modules and their inter connections setup after carrying out detailed design and engineering of offered solutions as per clause 2 2 of scope of work Schematic diagram should clearly indicate the requisite configurations to meet tender specifications The bidder shall furnish the technical catalogue brochure datasheets for each equipment boards modules etc covering full technical amp environmental specifications principle of operation design features test and monitoring facilities guaranteed performance data power consumption dimensional and mounting detail
3. 3 Whether tender fee of requisite amount has been forwarded to GAIL Pata before attending pre bid meeting within 7 days of online bid submission and copy uploaded alongwith offer YES NO 4 Whether EMD bid Security of requisite amount has been forwarded to GAIL Pata before of online bid submission which must reach GAIL Pata within 7 days of bid closing date and copy uploaded alongwith offer YES NO 5 If the tender document is downloaded from web site an undertaking on letter head has been submitted confirming that content of tender document is not modified altered as per format enclosed Page 6 Blank Price Schedule i e without mentioning prices duly signed submitted alongwith UN PRICED BID Page 7 No Deviation Certificate Page 8 Power of Attorney in the name of the signatory to the Bidding Document Page 9 Duly filled in and signed Agreed Terms and Conditions Page 10 Copy of Tender Documents along with addendum corrigendum duly signed and sealed on each page in token of confirmation of acceptance of all terms and conditions of the tender Page 11 Confirm bid is submitted Under Two Bid System YES NO 12 Bidder has signed and stamped the Volume ll Il of tender i e technical specification amp scope of supply duly signed with company seal affixed and submitted with un priced bid YES NO 13 Domestic Bidders only Whether Bidder will submit CENVAT invoice for the full amount of Excise duty quoted in
4. Wa sfsan fees HRA GPR Uh SIT PEAT GAIL India Limited A Government of India Undertaking A Maharatna Company P O Pata Dist Auraiya U P 206241 India BID DOCUMENT NO GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Dated 02 05 2013 LIMITED DOMESTIC COMPETITIVE BIDDING E TENDER BID DOCUMENT FOR UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA BID DOCUMENT NO GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Volume 1 of 2 Commercial PRE BID MEETING 21 05 2013at 1100 HRS DUE DATE amp TIME FOR ONLINE BID SUBMISSION ONLY THROUGH E TENDERING MODE 04 06 2013at 1500 HRS DUE DATE amp TIME FOR BID OPENING 04 06 2013at 1630 HRS Phone 91 5683 282356 282049 283403 05 Extn 30386 E mail pp01959 gail co in Fax 91 5683 282446 91 11 26185941 1959 Website www gailonline com Wea Efsa fees HRA GPR GUHA UP WERT PATA GAIL India Limited A Government of India Undertaking A Maharatna Company Invitation for Bid IFB Ref GAIL PATA C amp P 20040734 PP E Tender No 8000005311 02 05 2013 SUB UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Dear Sir GAIL India Limited invites bids from eligible bidders for Supply of subject items for its Petrochemical Plant Pata UNDER TWO BID SYSTEM as per technical specification and other terms and conditions enclosed refer Index Content
5. 36 4 36 5 36 6 37 31 7 38 39 PATA UP INDIA Taxes amp Duties A foreign Seller shall be entirely responsible for all taxes stamp duties license fees and other such levies imposed outside the PURCHASER s country A domestic Seller shall be entirely responsible for all taxes duties license fees etc incurred until the delivery of the contracted goods to the PURCHASER However Sales Tax and Excise duty on finished products shall be reimbursed by PURCHASER Customs duty payable in India for imported goods ordered by PURCHASER on foreign Seller shall be borne and paid by PURCHASER Any income tax payable in respect of supervisory services rendered by Seller under the Contract shall be as per the Indian Income Tax Act and shall be borne by SELLER It is upto the bidder seller to ascertain the amount of these taxes and to include them in his bid price Books amp Records SELLER shall maintain adequate books and records in connection with Contract and shall make them available for inspection and audit by PURCHASER or their authorized agents or representatives during the terms of Contract until expiry of the performance guarantee Fixed price lumpsum or unit price Contract will not be subject to audit as to cost except for cost reimbursable items such as escalation and termination claims transportation and comparable requirements Permits amp Certificates SELLER shall procure at his expense all necessary
6. ITB for e tendering The documents of the bid shall be typed or written in indelible ink and shall be signed by the person or persons duly authorised to sign on behalf of the bidder The name and position held by each person signing must be typed or printed below the signature All pages of the bid except any catalogues literatures shall be signed and sealed by the person or persons signing the bid The bid shall contain no alterations omissions or additions unless such corrections are initialed by the person or persons signing the bid Zero Deviation Bidders to note that this is a zero deviation tender GAIL will appreciate submission of offer based on the terms and conditions in the enclosed General Conditions of Contract GCC Goods Special Conditions of Contract SCC Instructions to Bidders ITB Scope of supply technical specifications etc to avoid wastage of time and money in seeking clarifications on technical commercial aspects of the offer Bidder may note that GAIL may not seek any technical and commercial clarifications after the receipt of the bids Bids with any deviation to the bid conditions shall be liable for rejection Signature of Bidder 27 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 22 0 E Payment 22 1 GAIL India Limited has initiated payments to Indian suppliers and contr
7. 5 3 5 4 5 5 5 6 5 7 5 8 5 9 5 10 6 1 7 1 PATA UP INDIA TESTS shall mean such process or processes to be carried out by the Seller as are prescribed in the Contract or considered necessary by PURCHASER or his representative in order to ascertain quality workmanship performance and efficiency of equipment or part thereof TESTS ON COMPLETION shall mean such tests as prescribed in the Contract to be performed by the Seller before the Works are taken over by the PURCHASER Seller To Inform The Seller shall be deemed to have carefully examined all contract documents to his entire satisfaction Any lack of information shall not in any way relieve the Seller of his responsibility to fulfill his obligation under the Contract Application These General Conditions of Contract GCC Goods shall apply to the extent that they are not superseded by provisions of other parts of the Contract Country of Origin For purposes of this Clause origin means the place where the Goods were mined grown or produced or from which the services are supplied Goods are produced when through manufacturing processing or substantial and major assembling of components a commercially recognized new product results that is substantially different in basic characteristics or in purpose or utility from its components Scope of Contract Scope of the CONTRACT shall be as defined in the PURCHASE ORDER CONTRACT specifications drawings and
8. Minimum specification of offered Online UPS system shall be as follows TECHNICAL SPECIFICATIONS UPS Input 230 VAC 50 Hz Single phase Output 230 VAC 50 Hz Single phase UPS Type Online UPS Output power Capacity 1000 VA or Higher to meet site specific requirement Efficiency at Full Load 9596 Output Waveform Type Sine wave Output distortion 596 at full load Battery backups to support at least 4 hours backup with external batteries Battery type External VRLA SMF 12V upto 65AH to be provided by GAIL Battery bank Voltage 36 VDC or 48VDC nominal Output Connections Vendor to specify Orientation Interchangeable Tower or 19 Rack mount Output connector Min 4 IEC type connector per UPS Indications Illuminated digital LCD display Mains Battery load backup time etc Audio Alerts On UPS main failure load on battery bypass etc Communication Via SNMP USB amp RS 232 communications Standard and Compliance Electrical safety Required Vendor to specify EMC Required Vendor to specify Environment Required Vendor to specify RoHS compliance Required Vendor to specify 34 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM GAIL INDIA LIMITED UP INDIA Part V Section VI TECHNICAL SPECIFICATIONS FOR PC WORKSTATIONS amp MANAGEMENT CONSOLE Item No Description Qtty Unit 7 PC W
9. Fi one operating over Wi Fi Propria cg JE Laptop Desktop PC BS Management NMS Console DURING POC VENDOR HAS TO CONVINCINGLY DEMONSTATE THAT THE OFFERED SYSTEM SOLUTION IS CAPABLE OF DELIVERING ALL FEATURES FUNCTIONS AND FACILITES TO MEET TENDER SPECIFICATIONS 43 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM GAIL INDIA LIMITED UP INDIA PART IX DETAILS OF BUYBACK ITEMS PART IX DETAILS OF BUYBACK ITEMS After commissioning and handing over of new system to GAIL vendor has to buyback the following items as it as where basis which includes the following 44 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Complete decommissioning of the equipment s Handling loading and transportation of materials from GAIL s premises for further disposal and recycling Details of Buyback Lot Complete EPABX Systems installed equipped hardware and software s 01 Lot Loose faulty spare parts of EPABX systems 01 Lot Digital telephone instruments and power supply line drivers 01 Lot HDSL S HDSL Modems used for EPABX interconnections 01 Lot Complete voice mail system hardware and software s 01 Lot Complete Call billing system hardware and software s 01 Lot Complete 48 VDC
10. Offer No amp Date Do not leave this blank 30 Bidder s Name PO will be issued in this name 31 Complete Address 32 Contact Details Phone Fax and e mail ID Signature Name Designation Date Company s Seal 78 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA F 15 INTEGRITY PACT WITH GAIL Definition Counterparty refers to BIDDERS CONTRACTORS VENDORS SUPPLIERS SERVICE PROVIDERS CONSULTANTS ETC AS APPLICABLE 1 COMMITMENTS AND OBLIGATIONS OF THE COUNTERPARTY f Counterparty directly or indirectly through agent consultant advisor etc shall not pay any bribe influence or give undue unlawful benefit to anyone to gain undue advantage in dealing with GAIL 0 The Counterparty will not engage in collusion of any kind including price fixation etc with other Counterparts h The Counterparty will not pass GAlL s confidential information to any third party unless specifically authorized by GAIL in writing Counterparties shall promote and observe best ethical practices within their respective organizations The Counterparty shall inform the Independent External Monitor iv If it received any demand directly or indirectly for a bribe favor or any illegal gratification payment be
11. any additional cost implications Max Frame Size MAC Address Table 1632 bytes Up to 8 192 MEF EPL Vendor to give details IEEE 802 3 802 3u 802 1D 802 1Q 802 1p 802 1ag 802 3ad 802 3ah Out of band via Dedicated terminal port ELA 232 and Ethernet management port Inband via Ethernet network or user ports over http telnet session supporting following protocols RADIUS Client Authentication SSH Web based management SSL Secure Shell Telnet session SNMP for SNMP sessions 22 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Indication Multicolour LED indication for system power port link status activity etc Supply complete system with power supply programming cable connectors user manual mounting kit etc Note 1 Offered Managed L2 L3 gigabit Ethernet Switch and Access Units shall be of same make 2 Offered Managed Ethernet Access Units shall of same type Model Version configuration etc 4 3 TECHNICAL SPECIFICATION OF OFC CABLE Brief description 12 fiber single mode jelly filled armoured multi tube optical fibre cable conforming to latest issue and tables of ITU T G 652 111 The jelly filled 12F armoured optical fiber cables multi tube as per specification mentioned in the tender 1 1 2 Single mode optical fiber cable shall fully comply with requirement of the following specifi
12. attaching digital signatures the digital signature shall again be attached to the modified documents before uploading the same The Authenticity of above digital signatures shall be verified through authorized CA after bid opening and in case the digital signature is not authorized valid the bid will be rejected Bidder shall be responsible for ensuring the validity of digital signatures and proper usage of the same by responsible persons who can bind the bidder Scanned copy of Power of Attorney of the signatory issued by the bidding company should be submitted on line along with other documents as per tender conditions BIDDERS SHALL OBTAIN THE DIGITAL CERTIFICATE DIRECTLY FROM CERTIFYING AUTHORITY CA ONLY AND DIGITAL CERTIFICATE ISSUED BY SUB CA AGENT WILL NOT BE COMPATATIBLE WITH OUR e TENDERING SYSTEM Links to some licensed CA s in India are provided below Foreign Bidders may obtain the Digital certificate from these CAs http www ncodesolutions com http www safescypt com http www tcs ca tcs co in http www mitnitrustline com BoON Signature of Bidder 18 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA 13 14 15 16 UP INDIA PRICES The bidder needs to enter the prices on line strictly as per the SOR format provided in our E Tender No new conditions bidder s own Price Sch
13. must reach us on due date and time of bid submission or within 7 days from the final due date for bid submission in exceptional cases as under failing which bid may not be considered for further evaluation i DD BG towards EMD ii Original Power of Attorney Refer Article 12 of ITB and 2 1 of Annexure ll of Section ll The above document s must be send in a sealed envelope super scribing as Original EMD amp Documents against Tender Reference No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 so as to reach at following address Signature of Bidder 2 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Central Receipt Section Not for Tender Box Attn Mr Paul Philip Security Main Gate Building Sr Manager C amp P 7 0 8 0 9 0 Pata Complex GAIL India Limited P O Pata Nearby Dibiyapur District Auraiya U P Pin 206 241 Phone 91 5683 282356 283403 05 Bidder must ensure that these documents must reach GAIL on or before 7th day from the final due date amp time of bid opening Part 1 failing which the bid will not be evaluated further irrespective of their status ranking in tender and notwithstanding the fact that a copy of EMD was earlier uploaded by the bidder PRE BID MEETING a The Bidder s or his official representatives are invit
14. tender A detailed instruction of the same along with detailed step by step guideline of e tendering process is available on website https etender gail co in namely Ready Reckoner Help Document after login and FAQs and same may be downloaded and read carefully before submission of tender EARNEST MONEY DEPOSIT EMD BID BOND BID SECURITY The Earnest Money Deposit EMD for the amount as mentioned above shall be submitted in the form of Bank Guarantee or Bank Demand Draft or Banker s Cheque or Letter of Credit The EMD if submitted in form of crossed payee account only bank Demand Draft Banker s Cheque must be in favour of GAIL India Limited payable at Pata UP Validity of EMD submitted in form of BG LC must be minimum 2 months beyond the validity of the offer DOCUMENTS AGAINST BEC The bidder is required to read BEC Refer Article 1 ix above and Annexure 1 to IFB carefully and ensures to furnish complete documentary evidences towards meeting BEC as bid of only those bidders who meet BEC in totality based on submitted document s shall only be considered for further evaluation The PO work executed by bidder for his own subsidiary concern shall not be considered for the purpose of meeting the experience criteria of BEC SUBMISSION OF ORIGINAL CERTIFICATES DOCUMENTSS The following original document s along with any other document s which are asked in tender document for submission in original
15. their own interests User ids shall be given within 4 days subject to condition that information furnished by the bidder is complete in all respects GAIL shall not be responsible for any delays in allocation of user id password and the ensuing consequences including but not limited to timely submission of bids 4 WHAT IS A DIGITAL SIGNATURE This is a unique digital code which can be transmitted electronically and primarily identifies a unique sender The objective of digital signature is to guarantee that the individual sending the message is who he or she really claims to be just like the written signature The Controller of Certifying Authorities of India CCA has authorized certain trusted Certifying Authorities CA who in turn allot on a regular basis Digital Certificates Documents which are signed digitally are legally valid documents as per the Indian IT Act 2000 5 WHY IS SIGNATURE REQUIRED In order to bid for GAIL e tenders all the vendors are required to obtain a legally valid Digital Certificate as per Indian IT Act from the licensed Certifying Authorities CA operating under the Root Certifying Authority of India RCAI Controller of Certifying Authorities CCA of India 6 HOW TO OBTAIN DIGITAL CERTIFICATE FROM CERTIFYING AUTHORITY CA Vendors Bidders cannot submit online Bids Offers under e tenders without obtaining valid Digital Certificate from Certifying Agency C A A hyperlink on Vendor Bidder
16. 0 37 1 38 0 39 0 Post Qualification In the absence of prequalification the PURCHASER will determine to its satisfaction whether the bidder selected as having submitted the lowest evaluated responsive bid is qualified to satisfactorily perform the contract The determination will take into account the bidders financial technical and production capabilities It will be based upon an examination of the documentary evidence of the bidder s qualifications submitted by the Bidder pursuant to ITB Clause 10 as well as such other information as the PURCHASER deems necessary and appropriate An affirmative determination will be a prerequisite for award of the contract to the bidder A negative determination will result in rejection of the bidder s bid Award Criteria The Purchaser will award the contract to the successful Bidder whose bid has been determined to be substantially responsive and has been determined to be the lowest evaluated bid provided further that the Bidder is determined to be qualified to perform the contract satisfactorily PURCHASER s Right to Vary Quantities at Time of Award PURCHASER reserves the right at the time of award of ORDER to increase or decrease by upto 15 96 the quantity of GOODS specified in the Material Requisition without any change in unit price or other terms and conditions Variation beyond this limit will be subject to mutual agreement between the PURCHASER and the Seller PURCHASER s Right
17. 2 5 1 4 Installation of Power Supply units UPS FCBC Battery banks 06 Units Installation of FCBC system should be done by OEM of offered FCBC system or OEM certified system engineer as per OEM approved procedure FCBC System shall be mounted in 19 utility rack Input supply 230VAC should be provided through a MCB of suitable rating Ratings of AC Load and battery cables should be as per OEM recommendations Fuse to be provide for battery isolation Electrical safety requirement of all equipment should be complied DC distribution point should be provided in each rack Spare MCB shall be provided for future load distribution All connectors terminals etc shall be sealed with heat shrink sleeves Distribution points input out points shall be properly identified and labeled Existing battery banks SMF VRLA shall be used for providing backup If sufficient space is available inside equipment rack battery bank shall be installed inside utility rack else the same shall be installed at suitable location adjacent of utility rack as per site specific requirement Through electrical testing needs to be carried before connecting load equipments etc to new FCBC system including Continuity check Insulation test Load Battery Voltage current measurement adjustment Rectifiers SMPS module test Battery backup test System stability test 2 5 1 5 Installation of Main Distribution Frame 06 Unit Main d
18. 20 TDS shall be deducted from the invoice and no TDS certificate will be issued by GAIL for the deducted amount Hence bidder to mention the PAN no in the offer 7 SERVICE TAX for the installation and commissioning and AMC charges Part Y amp Z of SOR only The responsibility of compliance of provisions of Service Tax law shall be of the bidder The quoted rate should be inclusive of all taxes duties service tax and education cess thereon However the applicable amount of Service Tax and cess thereon shall be paid on submission of documentary evidence invoices issued under rule 4A of service tax rules Even in the event of statutory variation of Service Tax and cess thereon within the contract period on account of variation the same shall be paid by GAIL The bidder shall also furnish copy of service tax registration along with the offer wherever service tax is applicable Alternatively bidder shall furnish the same within one month from the date of issue of letter of award or along with first invoice The bidder liable to pay service tax for the services rendered to GAIL shall specifically mention the service tax registration number in their invoice Further the amount and rate of service tax shall be separately mentioned in the invoices The Service Provider shall submit proper Invoice as required under the Service Tax Law At present Rule 4A of Service Tax Rules provides the relevant provisions for issuance of proper Invoice by the serv
19. Annexure thereto Completeness of the EQUIPMENT shall be the responsibility of the SELLER Any equipment fittings and accessories which may not be specifically mentioned in the specifications or drawings but which are usual or necessary for the satisfactory functioning of the equipment successful operation and functioning of the EQUIPMENT being SELLER s responsibility shall be provided by SELLER without any extra cost The SELLER shall follow the best modern practices in the manufacture of high grade EQUIPMENT notwithstanding any omission in the specifications The true intent and meaning of these documents is that SELLER shall in all respects design engineer manufacture and supply the equipment in a thorough workmanlike manner and supply the same in prescribed time to the entire satisfaction of PURCHASER The SELLER shall furnish 2 two copies in English language of Technical documents final drawings preservation instructions operation and maintenance manuals test certificates spare parts catalogues for all equipments to the PURCHASER The documents once submitted by the SELLER shall be firm and final and not subject to subsequent changes The SELLER shall be responsible for any loss to the PURCHASER consequent to furnishing of incorrect data drawings All dimensions and weight should be in metric system All equipment to be supplied and work to be carried out under the CONTRACT shall conform to and comply with the provisions of relevant
20. Equipment Bonding Conductor min 6 10 AWG green wire with yellow horizontal stripe pre terminated 9 Other hardware fitting As per site requirement PART V 16 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject ECR ADATIGN OK EPAR SYSTEN AT GAIL INDIA LIMITED PATA UP SECTION II TECHNICAL SPECIFICATIONS OF DESKTOP DIGITAL AND IP TELEPHONES Item No Description Qtty Unit 2 Desktop Digital Telephone 34 Nos 3 Desktop IP Phone 09 Nos 2 1 TECHNICAL SPECIFICATION FOR DESKTOP DIGITAL PHONE a b 4 f 8 h Desktop digital telephone with tilted elevated support stand Should work using one pair of standard telephone cable extended from the EPABX Fully line powered system no need for any external power to operate Digital line interface Tilt able LCD Graphical Display of high resolution with minimum 4 line text message on screen Messages wait Indicator Incoming call indication through Display and Optical Visual Alert Incoming call indication thru display Optical alert while one line is in use 17 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA i Minimum 16 programmable keys amp provision for additional soft keys by addition of extra key modules p 4 way keys for me
21. Ethernet 10 100 1000Mbps line interface with secondary 10 100 1000 Mbps port for collocated PC or Laptop with IEEE 802 3af power over Ethernet compliant ports IP hard phone should support protocol H 323 SIP for IP Telephony Protocol support for voice quality G 711 G 722 G 729a b and for echo cancellation IP addressing Static or dynamic IP parameter configuration A DHCP client should be integrated in the set IP Programming and configuration through internal man machine interface during its activation allowing configuration of the main IP parameters such as MAC address access Program a static IP address if no DHCP server and IP Subnet mask Router IP address Frame tagging activation deactivation amp default VLAN 802 1pq etc Web based programming and administration using PC interface http https over LAN WAN 18 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA i Tilt able Graphical Display of high resolution minimum 4 line text message on screen p Messages wait Indicator k Incoming call indication display while one line is in use D Minimum 16 programmable keys m 4 way keys for menu navigation n Incoming Speech Gain Control o Ringer Volume Control p Full Speakerphone with high audio quality in Hands free operation full Duplex amp Mute facility q Hot dialling from key pad for ca
22. Monitor upon his request and demonstration of a valid interest unrestricted and unconditional access to his project documentation The same is applicable to Sub contractors The Monitor is under contractual obligation to treat the information and documents of the Bidder Contractor Sub contractor with confidentiality The Principal will provide to the Monitor sufficient information about all meetings among the parties related to the Project provided such meetings could have an impact on the contractual relations between the Principal and the Contractor The parties offer to the Monitor the option to participate in such meetings As soon as the Monitor notices or believes to notice a violation of this agreement he will so inform the Management of the Principal and request the Management to discontinue or heal the violation or to take other relevant action The monitor can in this regard submit non binding recommendations Beyond this the Monitor has no right to demand from the parties that they act in a specific manner refrain from action or tolerate action However the Independent External Monitor shall give an opportunity to the bidder contractor to present its case before making its recommendations to the Principal The Monitor will submit a written report to the Chairperson of the Board of the Principal within 8 to 10 weeks from the date of reference or intimation to him by the Principal and should the occasion arise submit propos
23. PATA 17 0 17 1 17 2 18 0 18 1 18 2 18 3 18 4 18 5 18 6 18 7 UP INDIA or catalogue numbers designated by the PURCHASER in its Technical Specifications are intended to be descriptive only and not restrictive Period of Validity of Bids The bid shall remain valid for acceptance for Four 4 months from the final bid due date PURCHASER shall reject a bid valid for a shorter period being non responsive In exceptional circumstances prior to expiry of the original bid validity period the PURCHASER may request that the bidder to extend the period of bid validity for a specified additional period The requests and the responses thereto shall be made in writing by fax post e mail A bidder may refuse the request without forfeiture of his bid security A bidder agreeing to the request will not be required or permitted to modify his bid but will be required to extend the validity of its bid security for the period of the extension and in accordance with ITB Clause 17 0 in all respects EMD Bid Security Pursuant to ITB Clause 10 the bidder shall furnish as part of his bid bid security in the amount specified in the Invitation for Bids The bid security is required to protect the PURCHASER against the risk of bidder s conduct which would warrant the security s forfeiture pursuant to ITB Clause 18 7 The bid security in US Dollars for bidders quoting in foreign currency and Indian Rupees for bidders
24. Ports 360 480 672 528 384 384 2808 8 Minimum Shelf Capacity for Analog ports 360 480 672 528 384 384 2808 9 42 U 19 Rack for IP EPABX FCBC OFC LAN WAN Other HW P 2 2 1 1 1 9 10 Equipped Digital Extension Port 24 24 24 24 24 24 144 11 IP Link within same EPABX system min no of full duplex voice channels 60 60 60 60 60 60 360 12 IP Trunk with other IP EPABX min no of full duplex voice channels 0 60 0 0 0 0 60 13 Minimum number of 10 100 Mbps Network Ports per Media Gateway 2 2 2 2 2 2 12 14 Equipped PRI TRUNKS 8 4 2 2 0 2 18 15 IP Soft Phone SW User License min Min 20 user license 20 16 Desktop Digital Operator Console for complete system 0 010 0 2 0 2 17 PC based operator Console Application SW only for complete system 0 0 0 0 1 0 1 18 CALL Billing Server Application SW only for complete system 0 0 0 0 1 0 1 19 Integrated Auto Attendant System In skin or PC Server based for complete system 0 0 0 0 1 0 1 20 Integrated Voice Mail System In skin or PC Server based for complete system 0 0 0 0 1 0 1 2 GUI based NMS for complete EPABX System 0 0 0 0 1 0 1 22 Analog PSTN Interface Ports CO with CLI Support 16 0 0 0 0 0 16 23 Music On Hold device with MP3 wav support in addition to inbuilt MOH 1 1 1 1 1 1 6 24 2000 Pair with krone module for total wired capacity ports trunks 1 1 1 1 1 1 6 25 Installation Material Complete Lot 1 1 1 1 1 1 6 26 1 Analog line cards min number
25. Purchaser to provide consulting services for the preparation of the design specifications and other documents to be used for the procurement of the goods to be purchased under this Invitation for Bids The bid should be from actual manufacturers The bids from sole selling agents authorized distributors authorized dealers authorized supply houses can also be considered provided such bids are accompanied with back up authority letter from the concerned manufacturers who authorize them to market their product provided further such an authority letter is valid at the time of bidding Offers without back up authority from manufacturer will not be considered Required warranty cover of the manufacturers for the product will be provided by such supplier The bidder shall not be under a declaration of ineligibility by Purchaser for corrupt or fraudulent practices as defined in ITB While evaluating the bids pursuant to Bid Evaluation Criteria as specified in the Global notice of IFB bidders past performance shall also be assessed for ascertaining the responsiveness of the bid In such a case the decision of Purchaser shall be final and binding on the bidder The bidder is not put on holiday by GAIL or black listed by any Government Department Public Sector including GAIL One Bid per Bidder A bidder who submits or participates in more than one bid will cause all the proposals in which the bidder has participated to be disqualified Bid Ev
26. Sliding Telescopic type to provide easy access to rear connections Scope of supply Each FMS should be supplied with 1 24Fiber FMS enclosure with mounting HW for 19 rack installation 2 Integrated or generic splicing cum patching trey of 24F capacity with all accessories 3 Integrated patch panel of 24 F capacity with SC Ultra PC F type termination with protective cover against dust ingress 4 Space and accessory for horizontal and vertical management of patch cables 5 Single mode G 652 factory tested pre assembled and numbered pigtails with protective cover Jacketed 24 Unit 6 Loose tubes for protecting bare fibers of cable end 5 Splicing accessories labeling accessories Instruction manual Test report etc 25 Tender Document No Tender Subject GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 26 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 4 5 TECHNICAL SPECIFICATION OF FIBER OPTIC PATCH CORD 10 METERS S N PARAMETER SPECIFICATION 1 VENDOR TO SPECIFY 2 MODEL VENDOR TO SPECIFY 3 TYPE SINGLE MODE SIMPLEX 4 APPLICATION OPTICAL LONG HAUL TELECOM NETWORK 5 FIBER TYPE SINGLE MODE min 2 0 MM JAKETED 6 LENGTH Min 10 METER 7 CONNECTER 1 SC ULTRA PC FMS end 8 CONNECTOR 2 LC SFP End 9 INSERTION LO
27. The switchover from night message to daytime message must be automatic Voice Mail System The IP based EPABX shall be equipped with Voice mail System to route record store and playback voice mail messages depending on line condition or user requirement Details specification of Auto attendant and Voice Mail System is mentioned elsewhere in the tender document All software s firmware and applications of Auto Attendant and Voice mail system must of same OEM or certified by OEM of Offered IP EPABX system for compatibility with respect to hardware software features and functions of offered IP EPABX server platform and its associated applications In addition to the above offered solution should support future upgradability to Unified Communications for mail video and mobile voice and data communication 1 4 15 IP based EPABX system shall have provision of automatic line testing The system shall also have provision of automatically identifying and isolating the faulty trunks and the trunks connected to faulty media For equipped E 1 PRI trunk the EPABX system shall also automatically detect line fault conditions like LOS AIS etc of connecting E 1 G 703 link media and accordingly isolate the connected E 1 PRI trunk port from call routing Once the faulty media line problem gets resolved isolated analog amp digital trunks junction shall automatically become operational 1 4 16 IP based EPABX system should be equipped wi
28. This undertaking is given freely and after obtaining independent legal advice 4 Subject to the full satisfaction of the Principal the exclusion of the Bidder Contractor could be revoked by Principal prematurely if the bidder contractor can prove that he has restored recouped the damage caused by him and has installed a suitable corruption prevention system in his organization 81 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Section 4 Forfeiture of EMD Security Deposits 1 lf the Principal has disqualified the Bidder from the tender process prior to the award in terms of Section 3 and during the execution of the contract the Principal shall forfeit earnest money deposit bid security money en cash the bank guarantee including due payments in addition to blacklisting or putting on holiday the bidder and terminating the contract 2 lf the Principal has terminated the contract according to Section 3 or if the Principal is entitled to terminate the contract according to Section 3 the Principal shall be entitled to demand and recover from the Contractor liquidated damages equivalent to Earnest Money Deposit Security Deposit Performance Bank Guarantee 3 The bidder agrees and undertakes to pay the said amounts without protest or demur subject only to condition that if the Bidder Contractor ca
29. address Specify Currency of Work Months Supply execution Services of Engineer Officer in Charge Amount Services or Delivery Schedule if any for cases other than purchase supply of goods da 0 3 5 6 7 8 9 10 refer instruction Signature of Authorized Signatory of Bidder Place Date Name Designation Seal Instructions 1 Copies of Letter of awards Order Work Orders and completion certificate in case of works services or IRN Proof of delivery in case of supplies if applicable to be enclosed 2 The Supply Work Services completed earlier than seven years need not be indicated here 3 The list of Supply Work Services not of similar nature need not be indicated here Failing to comply aforementioned instructions may lead to rejection of bid Signature of Bidder 10 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA F 3B Page 2 of 2 4 Bidders are expected to provide details in respect of each Order in this Annex The orders cited must comply with the Bid Evaluation criteria specified in Tender Document Details provided in this section are intended to serve as a backup for information provided in Offer Quotation Bidder should also refer to the Instructions below 5 Aseparate sheet should be filled for each LOA Wor
30. amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA SCHEMATIC DIAGRAM FOR MEDIA GATEWAY WITHOUT SHELF SURVIVABILITY Universal Slots for peripheral Boards Analog Digital line and trunks 19 Rack mount Chassis with Backplane Empty Slot for Optional Control unit for Shelf Survivability 48VDC redundant power supply unit 1 1 10 100 Mbps redundant LAN Port for Network interface 1 1 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA CONNECTIVITY DIAGRAM OF A REMOTE EPABX Managed Ethernet Access Unit with 2x SFP based network port Gigabit SM fiber 2x GbE OFC Link Min 8 x 10 100 1000 Mbps LAN Port RJ 45 To Central Site Media Gateway 1 with Shelf Survivability CAT6 LAN CABLE Media Gateway 2 Media Gateway 3 Media Gateway Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA GENERAL EQUIPMENT LAYOUT FOR IP EPABX amp ASSOCIATED HARDWARES FOR CENTRAL SITE FAN TREY FAN TREY DC DB 2x Communication Server DC DB Fiber management System s Media Gateways with Equipped su
31. at Site within seven days for emergency action and twenty one days for medium and long term assistance from the date of notice given by Purchaser The cost of incidental services shall not be included in the quoted prices The cost of applicable incidental services should be shown separately in the price schedules if asked Spare Parts and Maintenance Tools Seller may be required to provide any or all of the following materials and notification pertaining to spare parts manufactured or distributed by the Seller Such spare parts as the Purchaser may opt to purchase from the Seller provided that his option shall not relieve the Seller of any warrantee obligations under the Contract and In the event of termination of production of the spare parts i Advance notification to the Purchaser of the pending termination in sufficient time to permit the Purchaser to procure needed requirements and ii Following such termination furnishing at no cost to the Purchaser the blue prints drawings and specifications of the spare parts if any when requested Seller shall supply item wise list with value of each item of spare parts and maintenance tools requirements along with full details of manufacturers vendors for such spares maintenance tools for The construction execution and commissioning Two years operation and maintenance Spare parts shall be new and of first class quality as per engineering standards codes free of any defects eve
32. available options to user Example If the called number is busy Exchange will first give busy tone and or play the corresponding voice guide as The called number is busy please press 1 to call back 2 to leave message to voice mail or 3 to camp xi Music on hold The IP based EPABX System should provide following type of Music on hold In built Music on Hold with melodious music having high audio quality External Music on hold with melodious music having high audio quality audio level selection recording changing of MOH using PC USB interface Music on hold should support most popular digital audio format like wav mp3 etc Each site should be equipped with external MOH device in addition to internal MOH xii User Programmable Feature and Service class for Extensions amp Trunks xiii Area Code Restriction xiv Abbreviated Dialling Mixed Mode dialling DTMF Pulse interchangeability xvi Discriminative ringing for internal calls junction trunk calls auto call back wake up service and emergency reporting service xvii Call Parking xviii Call waiting Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA xix Line lockout Automatic Trunk Route selection on trunk overflow amp fault Night service mode xxii Paging interface xxiii Boss Secretary groupin
33. basis Part Order Confirm acceptance to Part Order i e GAIL can place order for lower quantity than tendered quantity as per it s discretion Repeat Order Confirm acceptance of REPEAT ORDER clause as per GCC Confirmation of acceptance to the terms and conditions of tender document including its Corrigenda addenda if any in totality 10 Bidder Confirms that blank unpriced Price Schedule format duly mentioning QUOTED NOT QUOTED as applicable under each column please take care NOT to mention any price rate in the said columns is submitted along with the technical bid 11 Specify Dispatch Point 76 Tender Document No Tender Subject SL NO INDIA DESCRIPTION GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP VENDOR S REPLY CONFIRMATION tick Y whichever is applicable 12 a Please confirm whether you are MSE and if so then you have submitted Documentary evidence that you are a Micro or Small Enterprises registered with District Industries Centers or Khadi and Village Industries Commission or Khadi and Village Industries Board or Coir Board or National Small Industries Corporation or Directorate of Handicrafts and Handloom or any other body specified by Ministry of Micro Small and Medium Enterprises b If the MSE is owned by SC ST Entrepreneurs the bidder shall furnish a
34. deemed to be mentioned in Bid Documents unless otherwise specifically excluded and we confirm to perform for fulfillment of Agreement and completeness of the Work in all respects within the time frame and agreed price We understand that you are not bound to accept the lowest priced or any bid that you may receive SEAL AND SIGNATURE DATE Duly authorized to sign bid for and on behalf of M s SIGNATURE OF WITNESS WITNESS NAME ADDRESS 65 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA CHECK LIST OF DOCUMENTS F 5 BIDDERS ARE ESSENTIALLY REQUIRED TO FILL UP THIS CHECK LIST BEFORE SEALING AND UPLOADING FORW ARDING THE BID TO AVOID REJECTION DUE TO NON COMPLIANCE AND NON SUBMISSION OF DOCUMENTS THIS FORMAT MUST BE SUBMITTED ALONGWITH YOUR OFFER DULY SIGNED amp STAMPED To Sr Manager C amp P GAIL India Ltd Pata India Attn Mr Paul Philip FAX 491 5683 282446 We are enclosing the following documents DULY INDEXED WITH PAGE NO OF OFFER in un price bid along with confirmation as per tender requirement 1 EMD Details DD BG LC No Date Amount Validity 2 Whether bidder has submitted scanned documents of all relevant documents in support of BEC Bid Evaluation Criteria and submitted thru e tender Page
35. event PURCHASER may procure from elsewhere goods which PURCHASER s opinion would meet the same purpose as the goods for which CONTRACT is cancelled and SELLER shall be liable without limitations for the difference between the cost of such substitution and the price set forth in the CONTRACT for the goods involved or iii hire the substitute goods vide 1 above and if the ordered goods continue to remain undelivered thereafter cancel the order in part or in full vide ii above Signature of Bidder 45 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED 25 1 26 26 1 26 1 1 26 2 26 3 27 27 1 27 2 27 3 27 4 27 5 28 28 1 28 1 1 28 1 2 28 1 3 28 2 PATA UP INDIA Any inexcusable delay by the SELLER or his sub contractor shall render the SELLER liable without prejudice to any other terms of the Contract to any or all of the following sanctions forfeiture of Contract performance guarantee if applicable imposition of price reduction for delay in delivery and termination of the contract for default Price Reduction Schedule For Delayed Delivery Subject to Article 29 if the SELLER fails to deliver any or all of the GOODS or performance the services within the time period s specified in the CONTRACT the PURCHASER shall without prejudice to his other remedies under the CONTRACT deduc
36. home page gives link to Controller of Certifying Agency s C C A website from there the bidder can access web sites of various CA sites using the links provided One Digital Certificate is valid for specified period and can be used for signing any number of quotations against enquiries issued by GAIL during such validity period Signature of Bidder 16 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Note In terms of Act 2000 only a digitally signed document will be considered as valid signed document The Digital Certificate is issued by C A in the name of a person authorized for filing Bids Offers on behalf of his Company The certificate is installed stored in his computer or preferably received by him his authorized person in form as USB token A Vendor Bidder can submit their Bids Offers On line only after digitally signing the bid documents with the above allotted Digital Signatures 7 STEPS FOR OBTAINING DIGITAL CERTIFICATE 10 11 Digital Certificate can be obtained by the following steps i Visit the site of the licensed CA using internet browser ii Apply for a class Digital Certificate for the designated individual with the name of Organization Ensure the Digital Certificate is legally valid in India iii For making payment and submission of documents required for issue o
37. in IFB Process to be Confidential Information relating to the examination clarifications evaluation and comparison of bids and recommendations for the order shall not be disclosed to bidders or any other person officially concerned with such process Any effort by a bidder to influence the GAIL while processing the bid or award decision in any manner may result in rejection of such bid s and GAIL may initiate action against such bidders as deemed fit including putting them on Holiday List Contacting the Purchaser From the time of the bid opening to the time of the release of order if any bidder wishes to contact the Purchaser for any matter relating to the bid it should do so in writing Preliminary Examination of Bids Techno Commercial Bid Evaluation The PURCHASER will examine the bids to determine whether they are complete whether any computational errors have been made whether required securities have been furnished whether the documents have been properly signed and whether the bids are generally in order Prior to the detailed evaluation the PURCHASER will determine whether each bid is of acceptable quality is generally complete and is responsive to the Bidding Documents For purposes of this determination a responsive bid is one which conforms to all the terms conditions and specification of the bidding document without deviations objections conditionality or reservations No deviation whatsoever is permitted in
38. indicated at the time of award of work Owner may depute his representative team at work site The contractor at his own cost shall carry out all tests in field and at factory concerning the executions of the work and supply of materials Contractor shall provide on site warranty for the supplied system and its performance for the period of two 2 years and technical amp AMC service for 3 years after the warranty period in accordance with the specifications as specified in General guide lines of the tender document The work is subjected to inspection at all times by the Engineer in charge The contractor shall carry out all instructions given by him or his representatives during inspection and shall ensure that the work is being carried out according to the technical specifications of this tender the technical documents and the relevant codes of practices during the performance of the work Signature of Bidder 57 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM GAIL INDIA LIMITED 16 17 18 19 20 2 22 23 24 25 26 27 28 UP INDIA The contractor shall provide for the purpose of inspection access to the owner in the factory premises manpower for carrying out test test instruments accessories power supplies etc at his own cost Similar arrangements shall be made for site acceptance
39. issue of submission of false document comes to the notice after execution of work GAIL shall have full right to forfeit any amount due to the Vendor Contractor along with forfeiture of CPBG Security Deposit furnished by the Vendor Contractor Further such bidder vendor Contractor shall be put on Blacklist Holiday list of GAIL debarring them from future business with GAIL Documents Establishing Goods Eligibility and Conformity to Bidding Documents Pursuant to ITB Clause 11 the bidder shall furnish as part of the bid documents establishing the eligibility and conformity to the Bidding Documents of all goods and services which the bidder proposes to supply under the Contract The documentary evidence of the goods and services conformity to the Bidding Documents may be in the form of literature drawings or data and shall furnish detailed description of the essential technical and performance characteristics of the goods a clause by clause commentary on the PURCHASER S Technical specifications demonstrating the goods and services substantial responsiveness to the specifications For purpose of the commentary to be furnished under Clause 15 2 above the bidder shall note that standards for workmanship material and equipment and reference to brand names Signature of Bidder 25 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED
40. or other natural physical disaster d Restrictions imposed by the Government or other Statutory bodies which prevents or delays the execution of the Contract by the SELLER The SELLER shall advise PURCHASER by a registered letter duly certified by the local Chamber of Commerce or statutory authorities the beginning and end of the above causes of delay within seven 7 days of the occurrence and cessation of such Force Majeure Conditions In the event of delay lasting over one month if arising out of causes of Force Majeure PURCHASER reserves the right to cancel the Contract and the provisions governing termination stated under Article 28 0 shall apply For delays arising out of Force Majeure the SELLER shall not claim extension in completion date for a period exceeding the period of delay attributable to the causes of Force Majeure and neither PURCHASER nor SELLER shall be liable to pay extra costs provided it is mutually established that Force Majeure Conditions did actually exist SELLER shall categorically specify the extent of Force Majeure Conditions prevalent in their works at the time of submitting their bid and whether the same have been taken into consideration or not in their quotations In the event of any force majeure cause the SELLER or the PURCHASER shall not be liable for delays in performing their obligations under this order and the delivery dates will be extended to the SELLER without being subject to price reduction for dela
41. phased time schedule and is not satisfactory in the opinion of the PURCHASER which shall be conclusive or SELLER shall neglect to execute the CONTRACT with due diligence and expedition or shall contravene the provisions of the CONTRACT PURCHASER may give notice of the same in writing to the SELLER calling upon him to make good the failure neglect or contravention complained of Should SELLER fail to comply with such notice within the period considered reasonable by PURCHASER the PURCHASER shall have the option and be at liberty to take the CONTRACT wholly or in part out of the SELLER s hand and make alternative arrangements to obtain the requirements and completion of CONTRACT at the SELLER s risk and cost and recover from the SELLER all extra cost incurred by the PURCHASER on this account In such event PURCHASER shall not be responsible for any loss that the SELLER may incur and SELLER shall not be entitled to any gain PURCHASER shall in addition have the right to encash Performance Guarantee in full or part if applicable Delivery amp Documents Delivery of the GOODS shall be made by the SELLER in accordance with terms specified in the CONTRACT and the goods shall remain at the risk of the SELLER until delivery has been completed Delivery shall be deemed to have been made a In the case of FOB CFR amp CIF Contracts when the Goods have been put on board the ship at the specified port of loading and a clean Bill of Lading is obtain
42. rejected The delivery terms shall be interpreted as per INCOTERMS 2000 Bid Currencies Domestic bidders may submit bid in any currency including Indian Rupees and receive payment in such currency at par with foreign bidder Documents Establishing Bidder s Eligibility and Qualification Bid Evaluation Criteria As per IFB Pursuant to evaluation Criteria specified in Invitation for Bids IFB the bidder shall furnish all necessary supporting documentary evidence to establish the bidder s claim of meeting Bid evaluation criteria Bidders Eligibility Criteria Signature of Bidder 24 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 15 2 1 The bidder shall furnish as part of his bid documents establishing the bidder s eligibility to bid and its qualification to perform the contract if its bid is accepted 15 2 2 The documentary evidence of the bidder s qualifications to perform the contract if his bid is a accepted shall establish to the PURCHASER S satisfaction that in the case of a Bidder offering to supply goods under the contract which the Bidder did not manufacture or otherwise produce the Bidder has been duly authorized by the goods Manufacturer or producer to supply the goods in the Purchaser s country that the Bidder has the financial technical and production capacity necessary t
43. selected calls duration and cost of the calls with an option to drill down to view call details for individual users 3 Organizational Summary Reports Report must provide a summary overview of the telephone traffic of organization with an option to drill down to view underlying departments and details of individual users 4 Exception Reports Reports exceptional calls After Hours Expensive Long Abandoned or Unassigned Calls 5 Graphical Reports Displays selected Historical Usage and Traffic data in selectable graphical formats e g bar chart pie chart spline and mark 6 Frequency Reports Shows the frequency of selected call items e g most called expensive longest etc 7 Custom Reports Customized reports to meet your specific reporting requirements And reports can be exported to TXT HTML XML Excel PDF password protected format 13 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 8 Multi site capability System must capable to allow reporting on multi site across network on TCP IP from central location irrespective of make type of telephone system 9 Real Time Graphical report System must capable display real time graphical report at point of time for system management amp analysis 10 Traffic Analysis Traffic analyzer report must allow viewing the average amp pick usag
44. should supply all mandatory spares as mentioned in BOM along with the main item b Supply of all or any spares deemed to be required for smooth commissioning of the system within the specified project schedule will be in the scope of the vendor c Bidder should submit technology amp service support letter of installed system for 5 years from the date of PO on company letter head If the vendor is an authorized or legal representative of any Principle the support letter from Principal is also required d Further the bidder to provide the price list of O amp M spares for 2 years Post Warranty trouble free operation along with the price bid separately for reference and records only This will not be evaluated for comparison purpose 9 GUIDELINES FOR IMPOSITION OF PUNITIVE FINES FOR SERVICE PORTION Punitive fines on contractors are imposed for repetitive violation of safety rules amp regulations during execution of jobs Objective of punitive fines is to work as deterrent for contractors in violation of safety rules amp regulation and to improve safety atmosphere in general at all site Proposed guidelines for imposition are described below 1 For first time violation of safety rules amp regulation by any contractor HOD F amp S will issue a warning letter to contractor with intimation to OIC of work center and EIC In case of second time violation of safety rules amp regulations by same contractor OIC will call contractor in person a
45. software and firmware releases including anti virus updation The upgrade will be carried out by the vendor or concerned OEM without any additional cost implication to GAIL However any outage which would be necessary for the upgrade will be arranged by GAIL 2 12 7 The vendor shall arrange for all spares equipment instruments and consumables amp services including manpower transportations of material travel lodging insurance to take care of all above preventive amp breakdown maintenance activities during AMC period without any additional cost to GAIL 2 12 8 The vendor will provide the escalation matrix for various tiers levels for the technical support services 2 12 9 The vendor shall submit Service Reports for all Breakdown amp Preventive maintenance activities and Documentation Delivery Service amp Software Updates during AMC period The same shall comprise of 22 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA a Breakdown Service Report This shall include minimum the following against all the calls logged with the vendor Details of Problem amp Chronology of its Resolution Time taken for resolution of problem Root Cause Analysis b Quarterly Service Report This shall include minimum the following with respect of AMC quarter Summary of all the breakdown events with Problem Resoluti
46. suppliers b One bound copy each of the spare parts data book The order in which the work shall be carried out shall be subjected to the approval of EIC and shall be 50 as to suit the detailed method of construction adopted by the contractor as well as the agreed joint Signature of Bidder 58 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED 29 30 31 11 12 PATA UP INDIA program The work shall be carried out in a manner so as to enable the other contractors if any to work concurrently The contractor shall establish document and maintain an effective Quality Assurance System to ensure that the work is performed in a planned systematic manner to the best quality standards and properly documented to provide confidence that materials supplied and or work executed by him conform to the applicable specifications and all the requirements of the contract document and the work executed shall perform satisfactorily for the entire period of its life The owner shall claim all the costs damages or expenses that the owner may have paid for which under the contract the contractor is liable All such claims shall be billed by the owner to the contractor regularly as amp when they fall due Such bills shall be supported by appropriate amp certified vouchers or explanations to enable the contractor to properly iden
47. the Bidding Documents Signature of Bidder 28 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 2714 35 The Purchaser will carry out a detailed evaluation of the bids previously determined to be 29 0 30 0 30 1 30 2 30 3 31 2 responsive in order to determine whether the technical aspects are in accordance with the requirements set forth in the Bidding Documents In order to reach such a determination the Purchaser will examine and compare the technical aspects of the bids on the basis of the information supplied by the bidders taking into account the following factors Overall completeness and compliance with the Technical Specifications quality function and operation of any process control concept included in the bid The bid that does not meet minimum acceptable standard of completeness consistency and detail will be rejected as non responsive Any other relevant factor if any that the Purchaser deems necessary or prudent to be taken into consideration Requisite forms contain all necessary information including those required for meeting qualifying criteria stipulated in the Bidding Document The PURCHASER will evaluate and compare the bids previously determined to be substantially responsive pursuant to ITB Clause 32 Bids not conforming to Bid Evaluation Criteria Appendix 1 to IFB and tech
48. the email address given in the form is valid and active If you have already been provided with the Vendor Code of GAIL please mention the 10 digit Vendor code in specified field otherwise leave blank iii Ensure that all the mandatory fields identified with a star mark are filled in application form for User ID creation E Procurement administrator would take possible care to allot an User id and Password within 4 working days An Email system generated shall be sent to your email Id mentioned by you in the Registration form giving details of your User ID and password On Receipt of User Id Please reset the password immediately by logging to our E tendering site User Id and passwords are unique to each vendor and the vendor can use the same to view download participate in all e tenders of GAIL Note Without login registration ID vendor cannot participate in e tender There will be single login ID permission for one single vendor There can be more than one ID for the same vendor at different location address Obtaining User ID is an on going process and is not linked to any particular Bid Invitation tender Any vendor willing to participate in GAIL tenders can obtain User ID as described above Each vendor will get one user ID Vendors are requested to designate one officer from their organization who will submit bids on line Vendors are advised to apply for user id at least 7 days prior to the last date of bid submission in
49. used must have been in successful operation in the field for a minimum period of two 2 years Contractor is deemed to have understood the existing infrastructure like space input power supply earthing etc of GAIL site wherein the equipment are to be installed by visiting the sites and collecting first hand information before submission of the offer Incase of any doubt the clarification may be taken from the owner before submission of the offer Contractor shall bring all instruments test equipments as deemed necessary for the implementation of the job For utilizing the GAIL s equipment if available at site prior consent shall be obtained from GAIL by the contractor in advance Owner reserves the right to modify the system requirements till such time the system is ready for final acceptance Contractor shall undertake to meet the revised requirements without any charges to the owner provided no additional equipment is required In case any additional equipment is required for fulfilling the revised requirements contractor shall supply the same with owner bearing the cost of the equipment During the course of execution of the work if any discrepancy or inconsistency error or omission in any of the provisions of the contract is discovered which needs to be clarified the matter shall be referred to the owner who shall give his decision in the matter and his decision shall be final and conclusive Engineer in charge EIC will be
50. with a covering letter under the firm s company s letterhead specifying the name and designation of the authorized person signing the bid complete postal address of firm company telephone no fax no e mail ID etc Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA 1 0 A B 2 0 UP INDIA Annexure 1 to IFB BID EVALUATION CRITERIA BEC Technical BEC Technical BEC Bidder shall be A a manufacturer OR B An Authorized Representative of manufacturer of offered IP BASED EPABX SYSTEM In case the bidder is a manufacturer a copy of manufacturing license or copy of company registration ISO certification NSIC SSI TEC certificate or any other authentic document establishing the bidder as the manufacturer of offered IP BASES EPABX SYSTEM needs to be submitted In case bidder is an authorized representative copy of authorization certificate from the manufacturer of offered IP BASED EPABX SYSTEM valid as on the final date of submission and proof as per above for the manufacturer who has authorized the bidder needs to be submitted Bidder must have successfully executed at least one single order for supply installation amp commissioning of IP Based EPABX system s for value not less than Rs 75 Lakhs during last seven years And also the above order should consist of at least One IP Based EPABX sys
51. with this document 1 0 Salient Features of Tender Document i Mode of Tendering E Tendering e Tendering through GAIL s Portal https etender gail co in Please read Ready Reckoner ii Bid download period 02 05 2013 to 04 06 2013 1500 HRS IST http gailtenders in https etender gail co in iii Bid Document Fee NOT APPLICABLE Wherever Tender fee is mentioned in this document the same may be treated as not applicable iv Earnest Money INR 3 00 000 v Delivery Schedule Please refer Special Conditions of Contract SCC vi Date and Time for Pre Bid conference 1100 Hrs IST on 21 05 2013 Venue GAIL India Limited For Pre bid conference Pata Dist Auraiya UP India vii Last Date and Time for online Bid Submission Upload Up to 1500 Hrs IST on 04 06 2013 viii Date and Time for Opening of Un priced Bid Techno commercial 1630 Hrs IST on 04 06 2013 ix Bid Evaluation Criteria BEC Please see Annexure 1 to IFB X Rejection Criteria i Please see Sub Section 2 General Instruction of Bidder Clause no 29 divert fsrer ailvar 3 8 206241 GRATE 05683 282356 282049 283403 283405 BAT 05683 282446 011 26185941 99 urge WWW gailonline com P O Pata Dist Auraiya U P 206241 Phone 05683 282356 282049 283403 283405 Fax 05683 282446 011 26185941 Website www gailonline com Wolle 16 APNO PAT FR OR 110 066 9 26182955 PA
52. 000 Meter cable conforming to latest issue and tables of ITU T G 652 4 19 rack mountable 24 Port fiber management System equipped 8 EA with splicing trey and fiber patching distribution frame SC Ultra PC Type 5 Single mode simplex fiber optic patch cords 10 M with Ultra PC 40 EA finish 6 Color coded Factory Assembled CAT6 UTP STP Patch cords 1 Lot Length and quantity as per site requirement for complete wiring of Server Media Gateways Switch Workstations Control units other 20 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP Tender Subject INDIA devices that requires LAN connectivity and 10 spare cables for future use 7 Installation materials as per site requirement 1 Lot 8 CD Documentation manual etc 1 Lot 4 1 TECHNICAL SPECIFICATION OF L2 L3 GIGABIT MANAGED SWITCH Make Model Description Application Power Supply Physical Number of ports Connectors Equipped Network port Equipped user ports Certifications Standards Vendor to Specify Vendor to specify Managed L2 L3 Gigabit Ethernet Switch To provide Gigabit Ethernet connectivity over single mode OFC Redundant hot swappable power supplies of same type 36 to 72VDC 48VDC nominal 19 Rack mountable Vendor to specify dimensions Min 22 ports with SFP transceivers supporting 10 100 1000 Mb
53. 040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Installation amp Commissioning SN Description UOM Charges on FOT site Service Tax Service Tax CENVAT amount to Total Amount Unit of basis 96 Amount be passed on to FOT site basis Measurem 3 X 4 GAIL against net of CENVAT ent Service Tax 3 5 6 1 2 3 4 5 6 7 Y INSTALLATION TESTING AND LUMP COMMISSIONING SUM Post Warrantee Comprehensive Annual Maintenance Charge SN Description UOM Charges Total Charges for 36 Service Tax CENVAT amount Total Amount Unit of per 3 Months 12 Quarters amp to be passed on to net of CENVAT Measurem months Service Tax GAIL against 4 5 6 ent 1 Amount Service Tax Quarter 1 2 3 5 6 7 Z POST WARRANTEE 1 COMPREHENSIVE ANNUAL Quarter MAINTENANCE CHARGE OF 3 months EPABX SYSTEM FOR 3 YEARS Note ND Signature of Authorized Signatory Place Name amp Designation Date Seal Price Schedule filled with price should be submitted with the PRICE BID only in e portal If any of the columns above is left blank the same will be considered as included in the Total amount Evaluation shall be done on overall lowest evaluated L1 price by adding 2 Refer evaluation procedure of the tender With regard to service tax on installation and AMC pleas
54. 1 9 Armoring Armoring shall be provided over inner sheath by corrugated low carbon steel armour tape or corrugated electrolytic chrome coated steel ECCS armour tape to make the cable rodent and termite proof The steel armour shall be coated on both sides with ethylene acrylic copolymer to inhibit corrosion and to bond to the outer jacket The thickness of ECCS alloy shall not be less than 0 155 0 005 mm The thickness of ethylene acrylic copolymer of the tape should be 0 055 0 005 mm The height of corrugation shall be 0 6 mm and the pitch of the corrugated tape shall be maximum 2 5 mm The chemical and mechanical properties shall be as per TEC and International standards The armoring tape shall apply longitudinally with minimum overlap of 6 mm 1 4 1 10 Outer Jacket The armored shall be covered with tough weather resistant High Density Polyethylene compound HDPE of thickness of minimum 1 5 mm It shall be circular free from holes joints mended pieces and other defects 1 4 1 11 Cord 2 numbers below MDPE sheath and 2 numbers below the HDPE outer sheath 1 4 1 12 Electrical continuity of the steel tape layer shall be maintained between the ends of the cable in each drum 1 4 1 13 Over all cable outer diameter shall no exceed 16 0 5 mm 1 4 3 Cable Identification the cable shall have following information on the outer sheath jacket Fiber count and Type like 12F G 652 SM size of cable Month amp yea
55. 2 11 REPLACEMENT OF OLD SYSTEM Replacement of existing system shall be carried out within minimum downtime of existing services GAIL will make additional space for new IP BASED EPABX SYSTEM for permanent placement positioning and carrying out subsequent installation activities as per the methodology mentioned under this tender document existing parts needs to completely decommissioned and shifted to designated stores for further disposal 2 11 1 BUYBACK DISPOSAL OF OLD SYSTEMS The vendor has to compulsorily buyback the old system after successful commissioning and deployment of New IP BASED EPABX SYSTEM The bidder shall buy back the old EPABX system s and associated items within three months of successful completion of Test Run of the new EPABX system s amp associates items The site wise list of old EPABX systems is furnished at PART VIII of the tender document Within three months of successful completion of Test Run the vendor will take away the bought back items The vendor shall be entirely responsible for lifting and transportation of these old items from the respective site of GAIL GAIL shall not be responsible for payment of taxes duties levies or any other expenses The vendor shall also be responsible for obtaining statutory approval if any required for taking these items out of GAIL premises country If required GAIL will issue necessary declaration as per request of the successful bidder as per record available
56. 40734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Annexure 2 to IFB F 3 COVERING LETTER ON LETTER HEAD BY THE STATUTORY AUDITOR CHARTERED ACCOUNTANT OF THE BIDDER To Date Sub Certificate Dear Sir WG pec c Name of Statutory Auditor Chartered Accountant Statutory Auditor Chartered Accountant of M s Name of Bidder We hereby confirm that we have issued following certificate 1 3 Thanking You Signature Place Name of Authorized Signatory Date Membership No Encl As above Note Bidders whose accounts are not audited by auditors as per Law Jurisdiction certification from a Chartered Accountant to be submitted Signature of Bidder 7 Tender Document No Tender Subject GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Annexure 3 to IFB F 3A Page 1 of 2 BID DOCUMENT NO GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Bidder s name Date FORMAT FOR CERTIFICATE FROM CHARTERED ACCOUNTANT FOR DETAILS OF SIMILAR SUPPLY OF GOODS WORKS SERVICES IN PAST SEVEN YEARS Applicable for cases where bidder s account are not audited by Statutory Auditor as per Law Jurisdi
57. 48 hours Turnaround time From the time of placement of first service call to Vendor s representative until the system is restored fully to the satisfaction of the Owner 3 ADVANCE REPLACEMENT SERVICE Under Advance Replacement service vendor should provide replacement of a defective Fields Replacement Unit FRU by an equivalent FRU upon request of replacement from GAIL Using this service the vendor from its warehouse factory will ship an equivalent unit feature function fit compatible in maximum 30 days without waiting for receipt of the defective module part s The defective module part s will be sent to vendor immediately 19 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 2 10 3 DOCUMENTATION DELIVERY AND SOFTWARE UPDATION SERVICE Under Documentation delivery service bidder is required to provide engineering practices and Technical Bulletins updates at free of cost All the latest software updates for complete system are also required to be provided under warranty Any type of software up gradation under warranty and under AMC being carried out by the OEM which is necessarily to be incorporated in the supplied IP BASED EPABX SYSTEM for compatibility of the existing systems with future adds on spare cards and facilities shall be carried out by the OEM supplier free of cost to GAIL
58. A LIMITED PATA UP INDIA Special Conditions of Contract SCC The Special Condition of Contract shall be read in conjunction with the General Conditions of Contract Schedule of rates specifications drawings and any other documents forming part of tender wherever the context so requires Where any portion of the General Condition of Contract is repugnant to or at variance with any provisions of the Special Conditions of Contract unless a different intention appears the provisions of the Special Conditions of Contract shall be deemed to over ride the provisions of the General Conditions of Contract and shall to the extent of such repugnancy or variations prevail Similarly provisions of Volume 2 Technical shall over ride any such provisions mentioned in SCC amp GCC The total contract has three parts namely A Up gradation of EPABX Systems along with all mandatory and commissioning spares B Installation and Commissioning of the supplied system C Post warrantee non comprehensive Annual Maintenance Contract for Three Years Note The bidder has to quote for all the three parts If any of the part is not quoted the bid will be rejected 1 DELIVERY SCHEDULE Supply Part 04 months from the date of FOA Purchase order whoever is earlier Date of LR GR shall considered as date of delivery Installation Commissioning amp testing The bidder shall complete the installation commissioning of the supplied equipment withi
59. ABX system should be equipped and capable of taking DC power from at least two different power sources Each Shelf Sub rack media gateways having same backplane for mounting system or peripheral board shall be equipment with at least two different power supply modules Any other system peripherals which require different supply other than 48VDC must by connected using suitable DC DC converters designed to operate on round the clock basis Use of AC DC Adapters etc is not acceptable for technical reasons AC voltage range from 180 to 270 VAC 50 Hz through supplied UPS is proposed for following devices PC Work stations Management Console Voice Mail Auto attendant Call Billing Server Communication Servers As an alternate option to DC input INTERFACING FACILITIES The IP based EPABX system shall be able to provide following interfacing facilities a Allthe Analog amp Digital extensions should operate on two wires only b The exchange must support following trunk interfaces protocols 1 Analog E amp M 2W E amp M 4W DC Loop signalling Decadic DTMF Signalling Analog lines in Ring down mode 1 ISDN PRI 2 CEPT programmable for either E1 or PRI Trunk iii QSIG compliant iv ISDN PRI trunks amp BRI Subscriber Trunk Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA v All the comm
60. AIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA F 12A FORMAT FOR LETTER OF CREDIT FOR BID SECURITY To Beneficiary GAIL India Limited PATA INDIA Irrevocable and confirmed Letter of Credit Amount i Rs US Validity of this Irrevocable 10000 oin eere in India Letter of Credit 2 months beyond validity of offer Dear Sir You are here by authorized to draw Name of Applicant with full address for a sum not exceeding recense available by your demand letter draft on them sight drawn nr Rs US accompanied by a certificate by GAIL India Ltd with the Tender No duly incorporated therein that one or more of the following conditions has have occurred specifying the occurred condition s i The bidder withdraws its Bid during the period of Bid validity or any extension thereof duly agreed by the Bidder ii The Bidder varies or modifies its Bid in a manner not acceptable to GAIL India Ltd during the period of bid validity or any extension thereof duly agreed by the Bidder iii The Bidder having been notified of the acceptance of its Bids a Fails or refuses to execute the supply order contract b Fails or refuses to furnish the Contract Performance Security within 30 days before expiry of bid
61. C SOLUTIONS OFFERRED BY THE VENDOR FOLLOWING SHOULD BE INCLUDED 5 MINIMUM DESIGN CONSIDERATIONS AND SELECTION OF PARTICULAR SOLUTION SHALL BE CLEARLY EXPLAINED DURING POC SYSTEM CAPABILITIES FEATURES FUNCTIONS ETC SHALL BE CLEARLY EXPLAINED BY REFERRING SAME BOQ AND HW SW VERSION AS OFFERED IN THE TENDER CONSISTING OF 1 COMMUNUCATION SERVERS MEDIA GATEWAYS REMOTE SHELF INTERCONNECTED OVER LAN WAN VENDOR HAS TO EXPLAIN SWITCHING CAPABILITY AND OTHER TECHNICAL FUNCTIONS COVERING THE FOLLOWING AS MINIMUM SYSTEM REDAUNDENCY 100 IP CONFIGURATION WITH SERVER AND IP PHONES USING LAN W AN NW IP TDM MIXED CONFIGURATION NETWORKING CAPABILITES IP TRUNKING CAPABILITY MANAGEMENT CAPABILITY VOICE QUALITY USING DIFFERENT ENCODERS COMPRESSION TECHNIQUES DEMONSTRATION OF OFFERRED DIGITAL PHONE AND IP PHONES INDICATIVE SETUP FOR CONDUCTING POC IS ENCLOSED FOR REFERENCE Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED Tender Subject PATA UP INDIA Indicative Setup for PoC in Hot Standby POUR L configuration 0 Cellular Mobile operating over Wi Fi IP Phone One each of Type II 2 m g i Computer Analog Analog a connected to Phone 9 Phone 9 9 Ethernet Port of IP Phone Legends Core Server s of IP based System Medi
62. CL ICMP rate limiting Port and VLAN security RADIUS SNMPv3 SSHv2 TACACS Indicators Multicolour LED indication for system power port link status activity 4 2 TECHNICAL SPECIFICATION OF MANAGED ETHERNET ACCESS UNIT Make Model Description Application Power Supply Physical Mounting Network ports Equipped user ports Certification Compliance Management Vendor to Specify Vendor to specify Managed Ethernet Access Unit for remote Units To provide Gigabit Ethernet connectivity over single mode OFC 36 to 72VDC 48VDC nominal Vendor to specify dimensions To be supplied with hardwares for mounting in standard 19 rack Min Two network ports SFP port supporting redundancy Link aggregation 1 1 based on IEEE 802 3ad and Dual homing 1 1 for connecting two different upstream devices Each device should be equipped with 2x SFP transceivers OEM part as per the following specifications Interface Gigabit Ethernet Standard 1000BaseLX10 IEEE 802 3 GbE Fiber connector 2x LC Connector Wavelength 1310nm or 1550 nm Fiber type 9 125 single mode fiber Min Rx power 20 dBm Min Tx power 9 dBm Typical range 10 Km Min 8 Eight 10 100 1000 BaseT IEEE 802 3 over UTP RJ 45 or as per site Requirement including two spare ports whichever is higher If required number of port could not be provided from a single device additional device of same make and models has to be provided without
63. D PARTICULARS OF VENDOR REQUIRED FOR PURPOSE OF MAKING PAYMENT THROUGH E BANKING VENDOR TO FORWARD THIS FORWARD DULY FILLED AND SIGNED IN THEIR LETTER HEAD 1 Vendor Customer Name 2 Vendor Customer Code 3 Vendor Customer Address 4 Vendor Customer email id 5 Particulars of bank accounts a Name of bank b Name of branch c Branch code d Address Telephone no Type of account current saving Account number RTGS IFSC code of the bank branch i NEFT IFSC code of the bank branch j 9 digit code gt I we hereby authorize GAIL India Limited to release any amount due to me us in the bank account as mentioned above We hereby declared that the particulars above are correct and complete If any transaction is delayed or lost because of incomplete or incorrect information we would not hold the GAIL India Limited responsibility Signature of vendor Customer BANK CERTIFICATE We certify that has an Account no with us and we confirm that the details given above are correct as per our records BANK STAMP Signature of the authorized officer of bank 69 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA F 12 PROFORMA FOR BANK GUARANTEE FOR EARNEST MONEY DEPOSIT BID SECURITY To be stamped in accordance with the Stamp Act To GAIL India Ltd Dea
64. Desktop PC Laptop e For the connection using thin client the session shall be secured by the use of HTTP HTTPS f Shall have support for strong authentication mechanism for users accessing the application g Application sessions shall close automatically after an inactivity period 12 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 1 15 5 TECHNICAL SPECIFICATION OF CALL BILLING SYSTEM Standard features of CallLogging amp Billing System The IP based EPABX system shall support Window based user friendly Call Logging amp Billing system which shall facilitate the following 1 15 5 1 It should be PC based system with Real Time calls display compatible with offered IP EPABX system The call detail record CDR format can be re programmed after installation to matches the particular CDR format that EPABX is sending out 1 15 5 2 It should provide Exports imports interface for CDR Billing connector for other application to retrieve telephone charge information for other purpose 1 15 5 3 It should provide highly reliable and secure storage of call data The CDR received from EPBAX will be saved to text based log file first and then be processed The processed CDRs and other information are to be stored in a database After processing and storage no data should be allowed to alter edit modify or delete afterwa
65. Document No Tender Subject GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Section Price Schedule 86 PRICE SCHEDULE SCHEDULE OF RATES The prices has to be quoted strictly in this format only SECTION VI SUPPLY PART SN Description UOM Ex works P amp F Excise Duty Sales Tax Freight Minimum Unit Price Total Unit of Price Charges with Form upto GAIL amount or 96 of FOT Amount Measur excluding C Site at Pata of CENVAT site FOT Site ement P amp F benefit to be 546 748 PATA charges passed on to 9 10 Basis ED amp ST GAIL Amount Amount Amount Amount Amount Amount Total Amount 11 X 4 1 2 S 4 S 6 7 8 9 10 11 12 8525500901 EA 01 COMPLETE IP BASED EPABX SYSTEM 8525250031 EA 34 DESKTOP DIGITAL TELEPHONE 8560159901 EA 9 DESKTOP IP TELEPHONE 8415718151 EA 1 COMPLETE OFC BASED LAN WAN SYSTEM 7108151201 EA 1 COMPLETE FLOAT CUM BOOST CHARGER 48V DC 8560159331 EA 3 UPS ONLINE 8415718211 EA 2 COMPUTER INTEGRATED WORK STATION Each line items has to be compulsorily quoted None of the items should be left blank or written as inclusive In case left blank or written as inclusive the bid will be rejected 87 Tender Document No Tender Subject GAIL PATA C amp P 20
66. FOR SUPPLY PART 40 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA PART B WORKS AND SERVICES Item Description Unit Rate Total No Complete works and services including LS 1 installation testing FAT SAT Trail run Training documentations Dismantling Decommissioning of old system etc as per scope of work and technical specifications 2 Quarterly charges for Providing Post LS 12 warranty Comprehensive AMC services for IP Based EPABX system for a period of three years after expiry of Warranty period SUBTOTAL WORKS Taxes and Duties for Service Part B TOTAL FOR WORKS AND SERVICES GRAND TOTAL FOR COMPLTE ORDER A B PART VIII GUIDELINES FOR CONDUCTING POC POC PROOF OF CONCEPT DETAILS SHALL BE PREPARED IN LINE WITH OUR TECHNICAL REQUIREMENT AND SPECIFIC SOLUTIONS OFFERRED BY THE VENDOR FOLLOWING SHOULD BE INCLUDED AS MINIMUM DESIGN CONSIDERATIONS AND SELECTION OF PARTICULAR SOLUTION SHALL BE CLEARLY EXPLAINED DURING POC SYSTEM CAPABILITIES FEATURES FUNCTIONS ETC SHALL BE CLEARLY EXPLAINED BY REFERRING SAME BOQ AND HW SW VERSION AS OFFERED IN THE TENDER CONSISTING OF 1 1 COMMUNUCATION SERVERS MEDIA GATEWAYS SHELF INTERCONNECTED OVER LAN WAN VENDOR HAS TO EXPLAIN SWITCHING CAPABILITY AND
67. IFICATIONS amp DRAWINGS PART VI SPECIAL CONDITIONS OF CONTRACT PART VII SCHEDULE OF RATE PART VIII GUIDELINE FOR CONDUCTING POC PART IX DETAILS OF BUYBACK ITEMS Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA PART I BRIEF DESCRIPTION OF THE REQUIREMENT 1 0 BRIEF DESCRIPTION OF THE REQUIREMENT 1 1 INTRODUCTION GAIL India Limited A Govt of India Undertaking under Ministry of Petroleum amp Natural Gas is having business in diversified areas such as transportation of natural gas and LPG production of LPG amp petrochemical products and telecommunications www gailonline com At Petrochemical Complex PATA Digital EPABX systems were installed at following locations 554 Sub Station no 4 Central Site QC LAB Quality Control LAB SS 1 Sub Station no 1 SB 1 Service Building no 1 D S Control Room Downstream HDPE LLDPE Control Room These EPABX systems were interconnected by 2Mbps PCM links extended over copper using HDSL modems to provide campus wide intercom facility Rectifier based 1 1 FCBC systems along with battery bank were used to provide 48VDC power supply to EPABX and other Telecom Systems installed in the same location In the scope of the present tender GAIL desires to upgrade existing Digital EPABX System and associated teleco
68. IL reserve the right to inspect and test each equipments at manufacturing supplier premises and at site during the installation amp commissioning of the system The inspection and testing shall include collection of samples testing of components sub assemblies produced units for verifying and testing their guaranteed performance amp specifications 2 7 1 TEST RUN Upon conclusion of the site acceptance testing SAT integration amp change over of operational traffic if any to new system the bidder shall keep the IP BASED EPABX SYSTEM commissioned for 15 days for Test Run If during the Test any defect fault are noted in the system the Vendor shall identify amp rectify the same and provide the report history of the fault to GAIL Ideally during the Test run no shutdown of the system due to failure of any module should happen If the system fails to come up to the guaranteed performance the Vendor within a period of seven 7 days shall take any corrective measures amp resubmit the system for another Test run Again if the system fails to reach the guaranteed performance after the second test run the Owner shall be free to take any action as he deems fit against the Vendor and to bring the system to the guaranteed performance with the help of a third party at the expense of the Vendor 2 7 2 COMMISSIONING The IP BASED EPABX SYSTEM shall be considered to be commissioned and taken over only aft
69. N interface for local remote management via Windows based PC k Software for system management and control vial PC D AC input three ph Single phase MCB 4 3 Technical Specifications of Alarm Control Unit The supplied alarm control unit should provide local and remote monitoring and Control via front panel buttons LCD display USB or RS 232 Interface as well as via modem Ethernet web and SNMP 4 3 1 Required Features i Front panel LCD and buttons for on site service without PC USB RS 232 LAN interface for local remote monitoring and control via PC iii 6 user programmable relay outputs for remote monitoring iv Monitoring and testing without site attendance v Temperature compensated charging vi Alarm event log with time and date vii Windows based PC communication software 4 3 2 Communication to Rectifiers by using digital interface architecture like CAN bus communication to support dedicated communication channel with each rectifier It should provide following monitoring and control functions 4 3 3 System Management Output Voltage Measurement Total Load Current Measurement Load Battery Disconnect Alarm Level Settings major minor Alarm Log min 500 events Real Time Clock with Battery Backup Site Text ID Test of Relay Outputs Voltage Level setup 4 3 4 Battery Management Battery Current Measurement Battery Testing Battery quality indication Battery Boost Charging Temperature Compensated Chargi
70. ONTRACT The proceeds of Performance Guarantee shall be appropriated by the PURCHASER as compensation for any loss resulting from the SELLER s failure to complete his obligations under the CONTRACT without prejudice to any of the rights remedies the PURCHASER may be entitled to as per terms and conditions of CONTRACT The proceeds of this Performance Guarantee shall also govern the successful performance of Goods and Services during the entire period of Contractual Warrantee Guarantee The performance guarantee shall be denominated in the currency of the CONTRACT The Performance Guarantee shall be valid for the duration 90 days beyond the expiry of Warrantee Guarantee period The Bank Guarantee will be discharged by PURCHASER not later than 6 months Signature of Bidder 40 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED 13 13 1 13 2 13 3 13 4 13 5 13 6 13 7 13 8 13 9 13 10 13 11 13 12 13 13 13 14 13 15 14 14 1 PATA UP INDIA from the date of expiration of the Sellers entire obligations including any warrantee obligations under the CONTRACT Inspection Testing amp Expediting The PURCHASER or its representative shall have the right to inspect and or to test the GOODS to confirm their conformity to the CONTRACT specifications The special conditions of CONTRACT an
71. OTHER TECHNICAL FUNCTIONS COVERING THE FOLLOWING AS MINIMUM 41 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA SYSTEM REDAUNDENCY 100 IP CONFIGURATION WITH SERVER AND IP PHONES USING LAN WAN NW IP TDM MIXED CONFIGURATION NETWORKING CAPABILITES IP TRUNKING CAPABILITY MANAGEMENT CAPABILITY VOICE QUALITY USING DIFFERENT ENCODERS COMPRESSION TECHNIQUES DEMONSTRATION OF OFFERRED DIGITAL PHONE AND IP PHONES INDICATIVE SETUP FOR CONDUCTING POC IS ENCLOSED FOR REFERENCE 42 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Indicative Setup for PoC in Hot Standby configuration Wi Fi Phone Cellular Mobile operating over Wi Fi IP Phone m TEES One each of if N Type 11 o lt x 8 i E Computer ME o a connected to Phone a Phone amp Ethernet Port of IP Phone Legends fb Core Server s of IP based EPABX System Media Gateway with Analog Subscriber lines CO lines amp PRI Trunk Self Survivable Media Gateway with Analog Subscriber lines CO lines amp PRI Trunks Ethernet Switch PRI E1 trunk CO lines 1 Analog Phone Wi Fi Ph Cellular Mobile IP Phone type l I IIl amp IV IP Phone type V
72. P E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA APPENDIX B DRAWINGS 38 PROPOSED IP BASED EPABX DEPLOYMENT PLAN Communication Server Switch Soft gate Auto Attendant Voice mail Management console NMC Call Billing _ 10 100 1000 Mbps LAN Carrier Class Gigabit Fiber LAN 1310 1550nm LI LI Shelf Survivable remote IM i Gateways SS LI E TES IL O Admin SB 1 i a Media Gateways of Central Site on LAN Ve EE eS SS o o 1 1 I 1 I I I 1 7 4 1 N 7 7 1 1 4 7 7 L4 EPABX INTERFACE SUBSCRIBER DETAILS IP EPABX SYSTEM i ISDN BRI PRI Interface for Intercom Digital PA system Flameproof Weather proof Analog Line Desktop Phone Field Phones Field Phones c LAN WAN Desktop Digital Phone IP Trunks for EPABX Connectivity Digital Lines IP Gateway Multiline Desktop Digital Operator Console Pon d PSTN GSM Interface PRI CO FCT Desktop IP Phone Soft Phone PC Based Operator Console 7 Tender Document No GAIL PATA C amp P 20040734 PP E
73. P Phone OEM OF IP EPABX SYSTEM or Cisco Polycom for SIP Phone 6 IP Soft Phone PC Based Operator Console SW OEM OF IP EPABX SYSTEM 7 Integrated Auto attendant cum Voice mail system OEM OF IP EPABX SYSTEM or other compatible systems 8 Call Billing System OEM OF IP EPABX SYSTEM or other compatible systems 9 FCBC Eltek Delta Eaton Emersion Amara Raja GE APC other reputed make meeting all technical requirements 10 PC Workstation System Console Dell HP IBM 11 OFC Cable Sterlite RPG HFCL TCL HCL Birla Ericsson Finolex or any other BSNL TEC approved manufacturer 12 UPS APC Libert Emersion 13 Managed Gigabit Ethernet Switches Access Unit OEM of IP EPABX OR Rad Tejas ECI Cisco NSN Enterasys Alcatel Lucent Avaya Moxa Juniper TeLCO Overture Erricsson Ciena Transition Accedian Broadcom 14 CAT6 Patch Panel KRONE AVAYA SYSTIMAX TYCO ADC PANDUIT MOL EX LEVITON CORNING AMP MOLEX 15 Fiber Management System RAYCHEM 3M KRONE AV AY A SYSTIMAX TYCO ADC PANDUIT MOLEX LEVITON CORNING AMP MOLEX 16 Optical Patch Cord couplers connectors KRONE AV AY A SYSTIMAX TYCO ADC PANDUIT MOL EX LEVITON CORNING AMP MOLEX 17 MDF and Tag Block Genuine Krone Only from ADC TYCO 18 Analog digital PCM PRI other Signal Cables OEM of IP EPABX or Krone AMP Tyco other makes as per Connectors ITU IEEE TIA EIA recommendations 34 Tender Document No Tender Subject GAIL PATA C amp P 20040734 P
74. PATA UP INDIA BIDDER S GENERAL INFORMATION F 2 To Sr Manager C amp P GAIL India Ltd Pata India Attn Mr Paul Philip FAX 91 5683 282446 1 Bidder Name 2 Number of Years in Operation 3 Registered Address 4 Operation Address if different from above 5 Telephone Number Country Code Area Code Telephone Number Mobile No Direct No 6 E mail address amp Web Site 7 Tele fax Number Country Code Area Code Telephone Number 8 ISO Certification if any If yes please furnish details 9 Indicate Port of Shipment against this tender Only overseas vendors 10 Indicate shipping detail s i e weight net and gross amp volume of the consignment separately for each item quoted in price schedule SIGNATURE OF BIDDER WITH SEAL Signature of Bidder 63 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA BIDDER S QUERIES FOR PRE BID MEETING F 3 To Sr Manager C amp P GAIL India Ltd Pata India Attn Mr Paul Philip FAX 91 5683 282446 REFERENCE OF BIDDING DOCUMENT OF BIDDING DOCUMENT BIDDER S QUERY GAIL S REPLY NOTE The Pre Bid Queries may be sent by fax to fax numbers 91 11 26185941 ext 5088 91 5683 282446 and also by e mail to pp01959 gail co in or krmrao 2gail co in before due date for receipt of Bidder s queries SIGNATURE OF BIDDER NAME OF BIDDER S
75. PC shall also be used for Call Billing System wherever required Hence both Programming amp Maintenance and Call Billing operations must be possible simultaneously from one desktop PC platform using single Ethernet interface 1 5 2 Programming amp Management System console should also support programming and maintenance through following applications 1 Windows based GUI Application software over LAN WAN VPN 2 Browser based Http Https access over LAN W AN VPN 3 SNMP over LAN W AN VPN 4 User friendly interactive Command line interface using Telnet Terminal SW OR HyperTerminal Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 1 5 3 The management platform must provide a user friendly GUI Graphical User Interface for the following tasks operations 1 5 4 Configuration and Programming of services users categories and all system parameters and features This module must provide centralized management in local or remote environments of a single system or a network The network manager will be able to quickly and easily edit create or delete any network object by the use of import export functions and multiple operations 1 5 5 Faults and Alarms Management It shall have the provision for instant fault information provision of automatically identifying and isolating faulty extensions amp trunks and capabil
76. RADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Annexure 5 to IFB F 3C FORMAT FOR STATUTORY AUDITOR S CHARTERED ACCOUNTANT CERTIFICATE FOR FINANCIAL CAPABILITY OF THE BIDDER For Supply of Goods Works Services Bidder s name Date We have verified the Annual Accounts and other relevant records of 5 Name of the bidder and certify the following A ANNUAL TURNOVER OF LAST 3 YEARS Year Amount Currency Year 1 Year 2 Year 3 FINANCIAL DATA FOR LAST AUDITED FINANCIAL YEAR Description Year Amount Currency 1 Current Assets 2 Current Liabilities 3 Working Capital Current Assets Current liabilities 4 Net Worth Paid up share capital and Free Reserves amp Surplus Instructions 1 The financial year would be the same as one normally followed by the bidder for its Annual Report The bidder shall provide the audited annual financial statements as required for this Tender document Failure to do so would result in the Proposal being considered as non responsive 3 For the purpose of this Tender document i Annual Turnover shall be Sale value Operating Income 1 Working Capital shall be Current Assets less Current liabilities and iii Net Worth shall be Paid up share capital and Free Reserves amp Surplus 4 Bidder whose accounts are not audited by auditors as
77. RMANCE GUARANTEE 16 INSTRUCTIONS FOR FURNISHING CONTRACT PERFORMANCE GUARANTEE 17 F 14A NOT APPLICABLE 18 F 14 B AGREED TERMS AND CONDITIONS 19 F 15 INTEGRITY PACT 20 f 16 CERTIFICATE FOR LOGISTIC SUPPORT Note Above Formats Forms duly filled in along with its enclosures must be essentially furnished by bidders before along with bid for Evaluation of Bid failing which bid of bidder may not be considered for further evaluation Signature of Bidder 61 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Acknowledgement cum consent letter F 1 Within 7 days of receipt of Bidding document Bidder shall acknowledge the receipt and confirm their intention to Bid against this tender through e mail to pp01959 2gail co in or FAX with duly filled up this Format In case of no reply or No Offer It will considered that bidder is not interested and No Further Tender will be issued in future To Sr Manager C amp P GAIL India Ltd Pata India Attn Mr Paul Philip FAX 491 5683 282446 Dear Sir We hereby acknowledge receipt of a complete set of bidding document along with enclosures for subject item work We undertake that the contents of the above bidding document shall be kept confidential and further that the drawings specifications and documents shall not be transferred and
78. RT 011 26185941 Registered Office 16 Bhikaiji Cama Place RK Puram New Delhi 110 066 Phone 26182955 Fax 011 26185941 Were dw wes ww eka wat Natural Gas Clean Energy Green Energy Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 2 0 DOWNLOADING AND SUBMISSION OF BIDS 3 0 4 0 5 0 6 0 Bidder may download the Bid Document from GAIL s website http gailtenders in or https etender gail co in as a guest user The complete Bid consisting copy of Tender Fee EMD Technical Document and Price Bid 11 etc must be submitted only on our e Tendering Portal https etender gail co in Bidders must digitally sign complete Bid Documents using a valid Class 3 Digital Certificate Bids submitted through Fax e mail or physical form by courier post in person shall not be accepted Bids complete in all respect should be uploaded on the GAIL s portal online on or before the BID DUE DATE AND TIME Corrigendum s and Record Notes of pre bid discussions if any shall also be available on the referred web sites It s bidders responsibility to check above website regularly for such information Bidder must obtain Login ID and Password from GAIL Digital Signature of class 3 and also required to carry out necessary security setting in their PC Laptop before submission of
79. Reduction Schedule for Delayed delivery Rejections Removal of rejected equipment amp replacement Termination of Contract Force Majeure Resolution of disputes arbitration Governing Language Notices Taxes amp Duties Books amp Records Permits amp Certificates General Import License Fall clause Publicity amp Advertising Repeat Order Limitation of Liability Signature of Bidder 37 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 1 12 1 17 1 20 1 21 PATA UP INDIA Definitions In this document General Conditions of Contract GCC Goods the following terms shall have the following respective meanings BIDDER Designates the individual or legal entity which has made a proposal a tender or a bid with the aim of concluding a Contract with the PURCHASER CONTRACT shall mean Purchase Order Contract and all attached exhibits and documents referred to therein and all terms and conditions thereof together with any subsequent modifications thereto CONTRACT PRICE shall mean the price payable to the Seller under the Contract for the full and proper performance of his contractual obligations COMPLETION DATE shall mean the date on which the goods are successfully commissioned by the Seller and handed over to the PURCHASER COMMERCIAL OPERATION
80. S The following Independent External Monitor IEM have been appointed by GAIL in terms of Integrity Pact IP which form part of GAIL Tenders Contracts 1 Sh V K Gupta E mail vinod102000 yahoo com He is authorized to examine consider all references made to it under this tender The bidder s in case of any dispute s complaint s pertaining to this tender may raise the issue either with the designated Tender Issuing Officer in GAIL or directly with the IEMs on the panel c o Chief Vigilance Officer GAIL India Limited GAIL Bhawan 16 Bhikaji Cama Place R K Puram New Delhi 110 066 79 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA INTEGRITY PACT To be executed on plain paper TENDER NO Between GAIL India Limited a Government of India Public Sector here in after referred to as Principal AND M S ste here in after referred to as The Bidder Contractor Principal and the Bidder Contractor are here in after are referred to individually as Party or collectively as Parties PREAMBLE The Principal intends to award under laid down organizational procedures contract s for S The Principal values full compliance with all relevant laws and regulations and the principles of economic use of resources an
81. SS 0 15 dB Typical 0 5 10 REFLECTANCE gt 58 dB Typical MAX 55 dB 11 CONSTRUCTION PUSH PULL LATCHING MECHANISM WITH AUDIABLE CLICK ENSURING PROPER CONNECTION 12 FERRULE TYPE CERAMIC 13 HOUSING COMPOSITE 14 CONNECTOR COLOR BLUE 15 CABLE COLOR YELLOW 16 OUTER DIA Min 2 0 MM 17 STANDARD TIA EIA 604 2 COMPLIANT 18 TEST REPORT TO BE SUBMITTED WITH SUPPLY 4 6 TECHNICAL SPECIFICATION OF CAT6 LAN CABLE Make Vendor to Specify Cable Type Cat6 Patch cable having following features 1 Used for patching between two RJ45 outlets in a Category 6 network 2 Each RJ plug should have latch protector to reduce the possibility of snags within the cord bundle 3 RJ45 plugs both ends 4 Anti snag feature on RJ plug clip 5 Mounded boot to ensure minimum bend radius 6 Category 6 performance 7 Factory assembled and tested as per latest standards Length Min 3Ft for patching Min 7 Ft for subscriber connections Min 15ft between two systems Color Different type of Color schemes should be provided depending upon applications type speed etc Red Blue Green Grey Black other 27 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM GAIL INDIA LIMITED UP INDIA Reference Scheme 1 Red Server Connections Blue Network Connections system interconnections Grey Subscriber Connections Reference Scheme 2 Red Pr
82. Seal Note This Certificate for Post Sales Support should be on the letterhead of the OEM and should be signed by a person competent and having the authority power of attorney to sign the document 35 Tender Document No Tender Subject GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA ANNEXURE IV DETAILS OF SPARES PARTS INCLUDED IN THE SCOPE OF SUPPLY FOR 3 YEARS TROUBLE FREE OPERATION OF THE OFFERED SYSTEM s Name of Hardware OEM Hardware Software Remarks No Module Part Function Version Firmware Quantity if any Accessories Code Release Version Release 1 2 3 4 5 6 7 8 9 10 11 12 N Signature stamp of Authorized Person 36 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM GAIL INDIA LIMITED UP INDIA ANNEXURE V Bidder is further advised to furnish following details related to status of compliance of various standards acts rules amp regulations related Health Safety and Environment to clarify following points 1 Does your organization have an environment policy 2 Does your organization certified to ISO14001 if so since when 3 Does your organization use any environment friendly product in manufa
83. Security c Fails to accept arithmetic corrections as per tender conditions 2 This Irrevocable Letter of Credit has been established towards Bid Security Tender 3 We hereby guarantee to protect the Drawers Endorsers bonafide holders from any consequences which may arise in the event of the non acceptance or non payment of Demand Letter draft in accordance with the terms of this credit 4 This Credit is issued subject to the Uniform Customs and Practices for Documentary Credits 1993 Revised International Chamber of Commerce brochure No 500 5 Please obtain reimbursement as under 6 All foreign as well as Indian bank charges wil be the account of M s NEN NE Applicant Authorized Signature Original Bank Counter Signature 72 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA F 1 CONTRACT CUM EQUIPMENT PERFORMANCE BANK GUARANTEE PERFORMANCE SECURITY UNCONDITIONAL ON NON JUDICIAL PAPER OF APPROPRIATE VALUE Bank Guarantee No Date To GAIL INDIA LIMITED P O PATA DISTT AURAIYA U P 206 041 INDIA M s have been awarded the work of for GAIL INDIA LTD PATA INDIA The Contracts conditions provide that the SELLER shall pay a sum of Rs Rupees as full Performance Guarantee in the form therein menti
84. Software Customizable role appearance configurations Programmable keys for Speed dial feature functions Multimedia Kit Microphone Headset The desktop PC for PC based Operator Console shall be provided by GAIL having following min configuration Windows XP Windows Vista Windows 7 OS based Desktop PC with Intel Processor and RAM 512 MB Hard disk 40GB along with the colour monitor Mouse amp Keyboard 1 15 4 TECHNICAL SPECIFICATIONS FOR IP SOFT PHONE The vendor shall supply amp install Soft Phone Client in GAIL s Desktop PCs Laptops having Windows OS amp speaker microphone Headset interface working on either GAIL s Intranet or has the VPN connectivity to GAIL Intranet over Internet The soft phone on its installation in desktop PC Laptop should act as Soft Phone of IP based EPABX system and shall provide following minimum functionality a Soft phone user shall have access to telephony services as any other user of the IP based EPABX b Soft phone shall be able to make outgoing calls receive incoming calls and shall have facility to i Take Clear Transfer call ii Dial DTMF tones iii Redial the last number iv Send a call back request v Put a call in conference vi Put a call on hold vii Request Call back c Soft phone application shall offer phone line graphical interface to allow the user for its configuration d Soft phone shall be able to handle USB based handsets connected to associated
85. Sole Arbitrator by the other party shall stand forfeited and the PURCHASER shall have discretion to proceed with the appointment of the Sole Arbitrator The decision of the PURCHASER on the appointment of Sole Arbitrator shall be final and binding on the parties Signature of Bidder 47 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED 30 5 30 6 30 7 30 8 30 9 30 10 30 11 30 12 31 PATA UP INDIA The award of the Sole Arbitrator shall be final and binding on the parties and unless directed awarded otherwise by the Sole Arbitrator the cost of arbitration proceedings shall be shared equally by the parties The arbitration proceeding shall be in English language and the venue shall be at New Delhi India Subject to the above the provisions of Indian Arbitration amp Conciliation Act 1996 and the rules framed thereunder shall be applicable All matters relating to this contract are subject to the exclusive jurisdiction of the Courts situated in the State of Delhi India Seller may please note that the Arbitration amp Conciliation Act 1996 was enacted by the Indian Parliament and is based on United nations Commission on International Trade Law UNCITRAL model law which were prepared after extensive consultation with Arbitral Institutions centers of International Commercial Arbitration The United Na
86. TION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP F 14 SL NO DESCRIPTION VENDOR S REPLY CONFIRMATION tick Y whichever is applicable Rejection Criteria a Non submission of EMD b Non meeting BEC C Bids not submitted thru e tendering portal d Bid Validity less than 4 months from final bid closing e Non acceptance of delivery period f Non acceptance of Performance Guarantee g Non acceptance of PRS clause h Non acceptance of Guarantee Warranty clause i Non submission of Firm and Fixed Price j Non submission of Integrity Pact as per GAIL s format duly executed on plain paper k Non acceptance of Resolution of Disputes Arbitration Clause applicable laws and force majeure etc I Any deviation to scope of supply specification SCC etc m Non submission of rate as per price schedule format with all desired break up i e Ex works taxes duties freight etc for Indian Bidder The bid will be rejected in case written as actuals or to pay extra n Non quoting of post warrantee AMC charges for 3 yrs Confirmed Bidder has not taken any deviation to the Technical Specification of tender The same has been signed by authorized signatory with company seal affixed as token of acceptance and submitted with the un priced bid Bidder confirms that PAYMENT TERMS as per tender refer Section IIIB of tender document are acceptable Bidder confirms that prices quoted by them are on F O T Pata
87. Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA PROPOSED CAMPUS WIDE FIBER LAN Remote Sites Standalone Managed Ethernet Access Units With min 2 X SFP based Fiber ports gigabit 10 100 1000 Mbps Ethernet Port RJ 45 min 8x10 100 1000Mbps User port RJ 45 SFP based network port Gigabit fiber LAN 1310 1550 nm SM Primary path OFC SM Backup Path OFC SM SWITCH B SWITCH A CENTRAL SITE QC LAB 24 Port Managed L2 L3 Switch 1 1 With min 6 X SFP based Fiber ports gigabit min 12x10 100 1000Mbps User port RJ 45 Tender Document No Tender Subject GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA PROPOSED OFC BACKBONE Fiber Planning meon Admin QC Lab 1800 LL II QC Lab Main Backup Media D S C Room Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA SCHEMATIC DIAGRAM FOR MEDIA GATEWAY WITH SHELF SURVIVABILITY Universal Slots for peripheral Boards Analog Digital line and trunks 19 Rack mount Chassis with Backplane Control unit for Shelf Survivability 48VDC redundant power supply unit 1 1 10 100 Mbps redundant LAN Port for Network interface 1 1 Tender Document No GAIL PATA C
88. The vendor and GAIL would follow the procedure mentioned below for the Buy Back of old systems i The old equipment s shall be handed over to the vendor contractor on as is where is basis The vendor contractor is required to take away such materials out of GAIL immediately after handing over to them vendor contractor will not sell this old equipment s to any GAIL employee without written permission of HR Department GAIL to be obtained by GAIL employee s Even after permission is obtained by employee s from GAIL the vendor contractor is free to take decision whether to sell such item s to GAIL employee s or not iii vendor contractor will accept payment only by Cheque Demand Draft for sale of old equipments to GAIL employee s iv vendor contractor will maintain a separate record for such sales to employees and will make the same available as and when requested by GAIL 20 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA The vendor shall follow the instructions guidelines rules laws regulations etc of Government of India in respect of disposal of electronic wastes concerning amp as applicable for the buy back items 2 12 POST WARRANTY AMC SERVICES 2 12 1 Vendor shall also provide charges for three 3 years of comprehensive AMC to be executed on exp
89. To Accept Any Bid And To reject Any or All Bids PURCHASER reserves the right to accept or reject any bid and to annul the bidding process and reject all bids at any time prior to award of contract without thereby incurring any liability to the affected bidder or bidders or any obligations to inform the affected bidder or bidders of the ground for the PURCHASER S ACTION Signature of Bidder 32 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA 40 0 40 1 40 2 40 3 41 0 42 0 42 1 42 2 42 3 42 4 42 5 42 6 43 0 43 1 44 0 44 1 UP INDIA Notification of Award Fax of Intent Prior to the expiration of period of bid validity the PURCHASER will notify the successful bidder in writing by fax or e mail to be confirmed in writing that his bid has been accepted The notification of award Fax of Intent will constitute the formation of the Contract Delivery shall be counted from the date of notification of award Fax of Intent Upon the successful bidder s furnishing of contract performance bank guarantee pursuant to ITB Clause 43 the PURCHASER will promptly notify each unsuccessful bidder and will discharge his bid security pursuant to ITB Clause 17 Acceptance of Purchase Order PURCHASER will issue the Purchase Order to the successful bidder who within 15 days of receipt of the same shall sign al
90. UIDELINES 25 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP 4 0 4 1 4 2 4 3 4 4 4 5 4 6 4 7 4 8 4 9 4 10 INDIA PART III GENERAL DESIGN GUIDELINES DESIGN GUIDELINES The equipment must be newly manufactured free from all defects manufacturing material or otherwise If any part component subsystem is found to be defective the same shall be repaired replaced free of all costs to GAIL The decision of GAIL for the acceptance of repaired component part etc shall be final The system design shall be flexible enough to meet future expansion program up to the maximum capacity of each system and sub system without deteriorating the performance of the system The system hardware software shall not pose any problem due to change in date and time caused by events such as change over of millennium century leap year etc in the normal functioning of the system Equipment should be able to work continuously in non air conditioned environment without any degradation in the guaranteed performance The equipment shall have natural cooling arrangement use of internal forced cooling is allowed for heat dissipation from rack enclosure with out causing any dust ingress The equipment and cable shall withstand all the vibrations imparted to the building and adjacent sites during any type of vehi
91. a Gateway with Analog Subscriber lines CO lines amp PRI Trunk Self Survivable Media Gateway with Analog Subscriber lines CO lines amp PRI Trunks Ethernet Switch PRI E1 trunk CO lines T i Analog Phone E Cellular Mobile IP Phone type l II amp IV IP Phone type V Wi Fi Phone paa over Wi Fi Programming amp La Laptop Desktop PC Management NMS Console DURING POC VENDOR HAS TO CONVINCINGLY DEMONSTATE THAT THE OFFERED SYSTEM SOLUTION IS CAPABLE OF DELIVERING ALL FEATURES FUNCTIONS AND FACILITES TO MEET TENDER SPECIFICATIONS 10 Tender Document No Tender Subject GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA PART VII DETAILS OF BUYBACK ITEMS 11 Tender Document No Tender Subject GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA PART VII DETAILS OF BUYBACK ITEMS After commissioning and handing over of new system to GAIL vendor has to buyback the following items as it as where basis which includes the following Complete decommissioning of the equipment s Handling loading and transportation of materials from GAIL s premises for further disposal and recycling Details of Buyback Lot Complete EPABX Systems installed equipped hardware and software s 01 Lot Loose faulty spare parts of EPABX systems 01 Lot D
92. able Cable preparation amp splicing The above Handling and storage specifications must comply with the relevant National international standard 1 8 Cross Sectional Diagram of cable is enclosed fore reference 24 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA HDPE Outer Jacket Corrugated Armouring MDPE Sheath Water Swellable Yarn Aramid Yarn FRP Rod Loose Tube Optical Fiber Filler Tube Cross Sectional Diagram of 12 Fibers Optical Cable Diagram is not to scale 4 4 TECHNICAL SPECIFICATION OF FIBER MANAGEMENT SYSTEM Description 19 Rack mount fiber management System Application Optical fiber cable termination for Telecom Systems Generic splicing patching and termination Make Vendor to specify Model Vendor to specify Description Fiber management system is a shelf assembly for fiber termination and management inside networking rack enclosure of 19 21 size It is complete assembly including integrated splicing trey and patch panels in the same enclosure Construction MS CRCA with powder coated Epoxy paint Height Min 10 Patch panel SC Ultra PC type Female on both side OFC cable and patch cord side Fiber type Single mode Capacity Min 24 fiber splicing patching and termination Cable Entry Min 02 Rear and Side with end cover Mounting
93. actors electronically 23 0 24 0 24 1 25 0 25 1 26 0 26 1 26 2 27 0 28 0 28 1 27 1 1 27 1 1 27 1 2 274 241 27 1 3 27 1 3 1 27 8 2 27 1 3 3 27 1 3 4 through e banking be made to the bidder case order is placed on him Further the bidder should give their account number and other details in any one of the above banks to facilitate payment through e banking SUBMISSION OF BIDS Sealing and Marking Uploading of Bids Please refer IFB Deadline for Submission of Bid The PURCHASER may at its discretion on giving reasonable notice by fax or any written communication to all prospective bidders who have been issued the bid documents extend the deadline for the submission of bids in which case all rights and obligations of the PURCHASER and the bidders previously subject to the bid due date shall thereafter be subject to the deadline as extended Late Bids The e tendering system does not allow any bids to be submitted after the scheduled due date and time Modification and Withdrawal of Bids The bidder may modify or withdraw his bid after the bid submission but before the due date of submission No bid can be modified after the deadline for submission of bids OPENING AND EVALUATION OF BIDS Bid Opening UNPRICED TECHNO COMMERCIAL BID OPENING The Purchaser will open bids Part I amp including withdrawals and modifications made pursuant to Clause 26 of ITB at date time as stipulated
94. ain undue advantage in dealing with GAIL b The Counterparty will not engage in collusion of any kind including price fixation etc with other Counterparts C The Counterparty will not pass GAIL s confidential information to any third party unless specifically authorized by GAIL in writing d The Counterparties shall promote and observe best ethical practices within their respective organizations e The Counterparty shall inform the Independent External Monitor i If it received any demand directly or indirectly for a bribe favor or any illegal gratification payment benefit ii If it comes to know of any unethical or illegal payment benefit iii If it makes any payment to any GAIL associate V The Counterparty shall not make any false or misleading allegations against GAIL or its associates VIOLATIONS amp CONSEQUENCES i If a Counterparty commits a violation of its Commitments and Obligations under the Integrity Pact programmed ring bidding process their entire Earnest Money Deposit Bid Security would be forfeited and in addition they may be blacklisted form the GAIL business in future ii In case of violation of the Integrity pact by Counterparty after award of the Contract GAIL shall be entitled to terminate the Contract GAIL would forfeit the security deposits en cash the bank guarantee s and other payments payable to Counterparty in such cases iii Subject to satisfaction of the Independent External Mo
95. ainst violating Bidders Contractors Sub contractors If the Principal obtains knowledge of conduct of a Bidder Contractor or Subcontractor or of an employee or a representative or an associate of a Bidder Contractor or Subcontractor which constitutes corruption or if the Principal has substantive suspicion in this regard the Principal will inform the Vigilance Office Department for initiating appropriate action for above Section 8 Independent External Monitor Monitors Three in number depending on the size of the contract To be Decided by the Chairperson of the Principal 1 The Principal appoints competent and credible external independent Monitor for this Pact The task of the Monitor is to review independently and objectively whether and to what extent the parties comply with the obligations under this agreement 82 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP 2 10 11 12 INDIA The Monitor is not subject to any instructions by the representatives of the parties and performs his functions neutrally and independently He reports to the Chairperson of the Board of the Principal The Contractor accepts that the Monitor has the right to access without restriction to all Project documentation of the Principal including that provided by the Contractor The Contractor will also grant the
96. all not with the exception of any price adjustments authorized by the Contract vary from the prices quoted by the SELLER in his bid Subletting amp Assignment The contractor shall not without previous consent in writing of the PURCHASER authority sublet transfer or assign the contract or any part thereof or interest therein or benefit or advantage thereof in any manner whatsoever Provided nevertheless that any such consent shall not relieve the contractor from any obligation duty or responsibility under the contract Time As Essence of Contract Signature of Bidder 44 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 24 1 The time and date of delivery completion of the GOODS SERVICES as stipulated in the Contract shall be deemed to be the essence of the Contract 25 Delays In The Seller s Performance 25 1 If the specified delivery schedule is not adhered to or the progress of manufacture or supply of the items is not satisfactory or is not in accordance with the progress schedule the PURCHASER has the right to i hire for period of delay from elsewhere goods which in PURCHASER s opinion will meet the same purpose as the goods which are delayed and SELLER shall be liable without limitation for the hire charges or ii cancel the CONTRACT in whole or in part without liability for cancellation charges In that
97. als for taking corrective measures Monitor shall be entitled to compensation by the Principal on the same terms amp conditions as being extended to provided to Outside Expert Committee Members of ONGC If the Monitor has reported to the Chairperson of the Board a substantiated suspicion of an offence under relevant Anti Corruption laws of India and the Chairperson has not within reasonable time taken visible action to proceed against such offence or reported it to the Vigilance Office the Monitor may also transmit this information directly to the Central Vigilance Commissioner Government of India The word Monitor would include both singular and plural Independent External Monitor shall be required to maintain confidentiality of the information acquired and gathered during their tenure role as Independent Monitor Any breach in this regard would be subject to the legal judicial system of India The Independent External Monitors shall be responsible to oversee the implementation of Integrity Pact Program to prevent corruption bribes or any other unethical practices in the GAIL However Monitor s shall be personally and severally be liable for any action or suit brought by Bidder Contractor against the Monitor in case the findings of Independent Monitor is are found incorrect or biased or prejudiced Independent External Monitor s shall be required to furnish an Undertaking and shall disclose before taking any assignment
98. aluation Criteria The Bid Evaluation Criteria BEC is as Annexure1 to IFB The bids of only those bidders shall be considered for further evaluation and award who is meeting BEC in totality and have submitted sufficient documentary evident in support of meeting BEC Signature of Bidder 20 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 5 0 Cost of Bidding 5 1 The bidder shall bear all costs associated with the preparation and submission of the bid and PURCHASER GAIL will in no case be responsible or liable for these costs regardless of the conduct or outcome of the bidding process 6 0 SITE VISIT 6 1 The bidder is advised to visit and examine the site or locations and its surroundings and obtain for itself at its own responsibility all the information that may be necessary for preparing the bid and entering into the Contract The cost of visiting the site shall be at the bidder s own expense 6 2 bidder or any of its personnel or agents will be granted permission by the GAIL to enter upon its premises and land for the purpose of such visits but only upon the express condition that the bidder its personnel and agents will indemnify the GAIL and its personnel and agents from and against all liabilities in respect thereof and will be responsible for death or personal injury loss of or da
99. ame of the Bidder by P OPER CDU Name of Client to execute Name of Supply Work Service The Supply Works Services commenced on Date and was is likely to be completed on Date if any It is certified that the total value of contract order executed by name of bidder was NS NEAN T INN Specify Currency and amount and executed value NOS e Specify Currency amount Name of Audit Firm Signature of Authorized Signatory Chartered Accountant Date Name Designation Seal Membership no Signature of Bidder Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM GAIL INDIA LIMITED PATA UP INDIA Annexure 4 to IFB F 3B Page 1 of 2 BID DOCUMENT NO GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Bidder s name Date FORMAT FOR CERTIFICATE FROM STATUTORY AUDITOR FOR DETAILS OF SIMILAR GOODS WORK SERVICES SUPPLIED DONE DURING PAST SEVEN YEARS Applicable in all cases where bidder s accounts are audited by Statutory Auditor SL Description of LOA PO W Full Postal Address amp phone Value of Contract Date of Scheduled Date of Actual Reasons for No the O No and nos of Client Order Commence ment Completion Time Completion delay in Goods works date Name designation and
100. amp ENVIRONMENT REQUIREMENT The contractor shall follow all statutory requirements given by state and or local municipal bodies enforced from time to time in respect of health of workers and environment of work places and the areas affected by factories work shops In addition contractor shall also follow all safety rules amp regulation at all work places Signature of Bidder 59 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Section V FORMS amp FORMATS Signature of Bidder 60 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA FORMS amp FORMATS SR FORM DESCRIPTION NO 1 ACKNOWLEDGEMENT CUM CONSENT LETTER 2 BIDDER S GENERAL INFORMATION 3 BIDDER S QUERIES FOR PRE BID MEETING 4 BID FORM 5 CHECK LIST 6 LETTER OF AUTHORITY 7 NO DEVIATION CONFIRMATION 8 CERTIFICATE 9 NOT APPLICABLE 10 NOT APPLICABLE 11 F 11 FORMAT FOR E PAYMENTS Indian Bidders 12 F 12 PROFORMA OF BANK GUARANTEE FOR EARNEST MONEY DEPOSIT EMD BID SECURITY 13 INSTRUCTIONS FOR FURNISHING BID GUARANTEE BANK GUARANTEE 14 F 12 A FORMAT FOR LETTER OF CREDIT FOR BID SECURITY 15 F 13 PROFORMA OF CONTRACT PERFO
101. ardware Part Function Firmware Version Quantity No Module Accessories Code Release Remarks if any R 5 Please use separate page for each site Please use separate page for each option Signature stamp of Authorized Person 34 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA ANNEXURE III CERTIFICATE FOR POST SALE SUPPORT No Date GAIL India Limited Petrochemical Complex Pata Dist Auraiya U P India Subject Name of the system System for Petrochemical Complex Pata Reference Tender no Dear Sir We Manufacturers Name the OEM of Name of the system model hereby certify that we shall support the following post sale services of our products systems equipments in line with the tender requirement which are offered under this tender directly or through our authorized partners in India over a minimum period of 5 years from date of their supply to GAIL 1 Supply of Spares 2 Repairing amp Return of Faulty parts modules 3 Technical Support We confirm that we shall be bound by all commitments made hereby Yours faithfully Signature of Authorized Signatory Date Name Place Designation
102. as per site requirement Min 2x 5 Meter per site Equipment earthing cable terminals hardware kit etc one complete lot per site 3 Mandatory spares 01 Lot Rectifier module 02 nos Alarm and control module 02 nos Spare Fuse MCB Terminal lugs etc 01 lot consists of one of each type 20 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 4 0 DESCRIPTION OF FCBC SYSTEM 48VDC SMPS BASED MODULAR POWER PLANT FOR TELECOM SYSTEM 4 1 Application The FCBC power Plant shall be used to provide uninterrupted DC input power to Telecom systems like EPABX Multiplexers OFC Microwave transmission equipment s on 24x7 basis System shall be designed for unmanned operation with network access for monitoring and controlling 4 2 Detailed Technical Specification Each FCBC system shall consist following subsystems as minimum a 19 rack mountable system chassis having at least 25 spare capacity b AC Over amp under Voltage Protection with auto cut off and restoration One No Microprocessor controlled Alarm Control module d One no Low Voltage Disconnect e DC distribution min 3 MCB s upto 63A each f 6 Nos PFC Contacts for Remote Monitoring of Alarms g Surge Protector Class C h Rectifier modules equipped with N 1 1 1 redundancy as per requirement 1 Serial USB RS 232 or Network LA
103. ation inside MDF DP BOX and Rack Subrack All types of cables shall be labeled on both ends for identification 2 5 1 8 Installation of IP Based EPABX SYSTEM 13 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 1 Before taking up the installation of IP BASED EPABX SYSTEM and associated items the 2 3 4 5 6 7 same shall be checked for completeness as per specifications for a particular station site Installation shall be carried out in accordance with manufactures installation manuals and approved installation drawings with best workmanship Vendor shall depute installation team consisting of adequate manpower having skills amp technical expertise for completing the work within the stipulated time frame Vendor shall bring all installation tools accessories special tools spares parts etc at his own cost as required for the successful completion of the job Vendor shall include all installation materials required for proper installation of the IP BASED EPABX SYSTEM in the scope of supply These shall include but not be limited to all connectors inter bay and inter equipment cables power supply cables and connectors power distribution boxes anchoring bolts nuts screws washers main distribution frames junction boxes cable glands cable tags markers cable trey conduits pipes ang
104. bid due date The offered IP based EPABX system shall conform to the latest editions of standards like CCITT CCIR BS IEC IEEE EIA IS etc and shall meet the following as a minimum 1 1SYSTEM ARCHITECTURE 1 1 1 The IP based EPABX system shall be built around a server platform having CPU controller of following configuration Min 2 GHz multi core commercial microprocessor Min 4GB RAM Min 250 GB Hard Disk Flash disk SSD Storage supporting 5 Raid 1 USB Flash card portable media Port Min 2x Gigabit Ethernet port supporting IPV4 and IPV6 The above configuration should be fully duplicated at Central Unit Main Location along with redundant power supply module 1 1 2 The IP based EPABX system should be stored software program controlled having multitasking operating system The EPABX system software must be provided adequate protection from possible virus worm and trojan infestation 1 1 3 The IP based EPABX system should boot from Flash RAM Flash Disk Hard disk as per predefined user selectable boot sequence During start up it should be possible to interrupt a predefined boot sequence to perform maintenance and diagnostic operations through a command line interface It should be possible to take system backups in Flash RAM Flash Disk Hard disks CD DVD automatically manually predefined way Software Applications CPU Memory amp Storage of offered communication servers shall be sufficient to deliver t
105. bid to enable GAIL to claim CENVAT benefit YES NO 14 Whether Bidder has signed the INTEGRITY PACT format on a plain paper and submitted with the un priced bid to be signed on all pages and last page should carry signature of witnesses YES NO 15 Bidder confirms that they have submitted their bid priced and un priced thru e tender mode only and have not sent the bid in physical form Only the EMD and TENDER FEE and POA have been submitted in physical form and scanned copy of the EMD and TENDER FEE has been submitted thru e tender Further if EMD and TENDER FEE wherever applicable is not received within 7 days of opening of un priced bid then the bid shall be rejected YES NO 16 Any other documents required as the ITB GCC Technical Questionnaire SCC Technical Specification etc of tender document i List out all such requirement and submissions Page ii Page SEAL AND SIGNATURE OF BIDDER 66 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA F 6 LETTER OF AUTHORITY PROFORMA FOR LETTER OF AUTHORITY FOR ATTENDING BID OPENING AND SUBSEQUENT NEGOTIATIONS CONFERENCES Bidder Date To GAIL India Limited POLYMER BHAWAN PATA DISTT AURAIYA UP INDIA 206241 Dear Sir With reference to subject tender We hereby authorize follow
106. bscribers trunks and NW interfaces 2 x Managed L2 L3 Switch with GbE fiber LAN Spare rack space FCBC and Battery Bank Spare rack space for EPABX Expansion Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA GENERAL EQUIPMENT LAYOUT FOR EPABX amp ASSOCIATED HARDWARES FOR REMOTE SITES HAVING HIGHER SUBSCRIBERS AND NW INTERFACES FAN TREY DC DB FAN TREY DC DB Fiber management System Managed Ethernet Access Unit With GbE Fiber Ports E T Media Gateways with equipped subscribers trunks NW interface and 1x Control Unit for Self Survivability FCBC and Battery Bank Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM GAIL INDIA LIMITED PATA UP INDIA GENERAL EQUIPMENT LAYOUT FOR EPABX amp ASSOCIATED HARDWARES FOR REMOTE SITES HAVING LESS SUBSCRIBERS NW INTERFACES FAN TREY DC DB Fiber management System Managed Ethernet Access Unit With GbE Fiber Ports Media Gateways with equipped subscribers trunks NW interface and 1x Control Unit for Self Survivability FCBC and Battery Bank PART VI GUIDELINES FOR CONDUCTING POC POC PROOF OF CONCEPT DETAILS SHALL BE PREPARED IN LINE WITH OUR TECHNICAL REQUIREMENT AND SPECIFI
107. by MAC address the IP phone must explicitly tag and use IEEE 802 1q DHCP TFTP signalling and voice are tagged and the default VLAN value for the frames sent by the PC is dynamically assigned by the Switch The explicit tag is managed from the IP Phone The IP based EPABX system should be able to work on any industry standard based IP network infrastructure The IP based EPABX system should be designed to provide high uptime of 99 99 1 2 System Survivability Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 12 11 The IP based EPABX system should offer maximum availability uptime along with hot standby configuration for its common amp critical control units In the event of significant fault in the critical resource elements units modules of EPABX system the call control processing amp management function shall automatically switch over to an alternate or redundant control unit without any disruption to on going traffic and also without any degradation of EPABX performance 1 2 12 critical resource elements of IP based EPABX system i e Call server Processor Hard disks RAM data bases interfaces DSP resources Clocking sources Signalling and Tone generators all the IO ports Serial and Ethernet TCP IP port Power supplies Ring generators DTMF receivers Tone detectors etc must be redundant an
108. c Equipment racks shall be properly grounded and anti static wrist bands shall be provided in each rack 2 5 1 3 Mounting of Equipment Subsystem etc on Rack All hardware of IP BASED EPABX SYSTEM and its associated items shall be mounted in rack as per approved plan Ideally two separate racks shall be provided in each equipment room in side by side configuration One Rack shall be used for mounting installation of All hardwares of IP BASED EPABX SYSTEM including Communication server sub rack Peripheral shelves Media gateways Switch Patch panels etc Second Rack shall be used exclusively for mounting and installation of utility associated items including FCBC and Battery Bank DC Distribution Frame Fiber Management System Ethernet Access Units modems converters etc Other peripherals as per site configuration 10 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Layout of equipment s inside rack cabinet should be done considering the following Ease of access during maintenance troubleshooting Proper heat dissipation air circulation Space for capacity addition future up gradation Easy interconnect routing of cables without any clutter For sites having smaller number of hardwares all equipments sub systems etc can be installed in a single 42U Rack as per approved plan
109. cal and or commercial aspects including terms of delivery shall be considered valid only when accepted in writing by PURCHASER by issuing amendment to the CONTRACT Issuance of acceptance or otherwise in such cases shall not be any ground for extension of agreed delivery date and also shall not affect the performance of contract in any manner except to the extent mutually agreed through a modification of contract PURCHASER shall not be bound by any printed conditions or provisions in the SELLER s Bid Forms or acknowledgment of CONTRACT invoices packing list and other documents which purport to impose any conditions at variance with or supplemental to CONTRACT Use of Contract Documents amp Information The Seller shall not without the Purchaser s prior written consent disclose the CONTRACT or any provision thereof or any specification plan drawing pattern sample or information furnished by or on behalf of the PURCHASER in connection therewith to any person other than a person employed by the SELLER in the performance of the CONTRACT Disclosure to any such employed person shall be made in confidence and shall extend only so far as may be necessary for purpose of such performance The SELLER shall not without the PURCHASER s prior written consent make use of any document or information enumerated in Article 10 1 except for purpose of performing the CONTRACT Patent Rights Liability amp Compliance of Regulations SELLER hereby warran
110. cation and meet the latest issue and tables of ITU T G 652 1 1 6 The length of optical fiber cable in each standard drum shall be 0 to 5 and shall not have any joint 1 1 7 All the fibers shall be colour coded with UV curable inks and colour coding shall be as per latest specification or specified elsewhere in this document 1 1 8 of cable shall be at least 15 years 1 1 9 The cable shall be protected against damages from termite rodent fire chemicals such as oil amp natural gas LPG and other petroleum products moisture and water over the lifetime of the cable 1 1 10 The characteristics of Fibers and Optical Fiber cable shall not change during entire life of the cable fiber 1 1 11 Colour coding of loose tubes For 12 F armoured cable as per ITU T G 652 1 1 12 No of filler tubes min 2 tubes as a Fillers for maintaining the circularity of OFC 1 2 Optical Requirements as per latest recommendations and tables of ITU T G 652 1 3 9 1 Tensile strength Vendor to specify 1 3 9 2 Crush load Vendor to specify 1 3 9 3 Impact load Vendor to specify 1 3 9 4 Torsion load Vendor to specify 1 3 9 5 Water penetration Shall meet or exceed the limit as per latest TEC specification 1 3 9 6 Cable bend Minimum bending radius will be 20 D where D is outer diameter of the cable 1 3 9 7 Wherever there is ambiguity in the specifications stands other details TEC s latest specification shall be fol
111. ces of customs excise octroi entry tax and others as required for all supplied items 2 4 FACTORY ACCEPTANCE TEST e This shall include but not limited to preparation of detailed quality assurance programme quality control parameters for equipment manufacturing and implementation of the systems preparation of implementation methodology covering schedule of supply installation testing and commissioning The Equipment System design has to be approved by GAIL before actual manufacturing and supply Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Su il ii bject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA GAIL shall carry out FACTORY ACCEPTANCE TEST at Vendors works before shipment of equipments materials at site Vendor shall make necessary arrangement for the testing of the same in presence of Owner s representatives before dispatching them to site for installation at site FAT plan shall be proposed by vendor and approved by Engineer in charge After successful completion of FAT of Complete System the same shall be delivered at site for further installation testing and commissioning For FAT SAT amp Test Run vendor shall also adhere to the instructions as specified under Inspection amp Testing Guidelines mentioned below It shall be explicitly understood that under no circumstances shall any approval of GAIL or his representative shal
112. ch of an International bank situated in India and registered with Reserve bank of India as scheduled foreign bank However in case of bank guarantees from banks other than the Nationalised Indian banks the bank must be a commercial bank having net worth in excess of Rs 100 Crores and a declaration to this effect should be made by such commercial bank either in the Bank Guarantee itself or separately on its letterhead This bank guarantee shall be valid for a period as stated in Clause 12 of General Conditions of Contract GCC Goods Failure of the successful bidder to comply with the requirements of this clause shall constitute sufficient grounds for the annulment of the award and forfeiture of the bid security Income Tax Liability The bidder will have to bear all income tax liability if any both Corporate as well as for his personnel Corrupt or Fraudulent Practices The Purchaser requires that Bidders Suppliers observe the highest standard of ethics during the procurement and execution of the order In pursuance of this policy the Purchaser a Defines for the purposes of this provision the terms set forth below as follows i corrupt practice means the offering giving receiving or soliciting of any thing of value to influence the action of a public official in the procurement process or in contract execution and ii fraudulent practice means a misrepresentation of facts in order to influence a procurement process or the e
113. chanical and electrical interlocks and safety covers etc so that operating and maintenance personnel are not exposed to harmful radiation and cannot come into accidental contact with dangerous voltages 27 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP 4 28 4 30 4 31 4 33 4 35 4 36 5 0 5 1 52 5 3 5 4 5 5 5 6 INDIA Safety covers shall be fitted over terminals to which dangerous voltages are applied The words e g Danger High Voltage etc shall be suitably printed or engraved on the cover Each terminal block and individual tags shall be numbered suitably with clear identification code and shall correspond to the associated wiring drawings Suitable alarms shall be provided for identification of faults in the system and faulty units The corrective measures at site shall involve replacement of faulty units subsystems after monitoring the alarms The equipment shall be protected from damage due to a faulty condition or the operations of controls in the wrong sequence by the provisions of fuses circuit breakers interlock circuits and similar safety devices Fuses shall be mounted in an accessible position clearly labeled regarding their capacity and circuit position and shall be easily replaceable Protection and isolation against transient voltages through power supply or any oth
114. cific configurations 1 15 1 TECHNICAL SPECIFICATIONS OF 42 U 19 RACK ENCLOSURE 1 15 2 TECHNICAL SPECIFICATIONS OF DESKTOP DIGITAL OPERATOR CONSOLE 1 15 3 TECHNICAL SPECIFICATION OF PC BASED OPERATOR CONSOLE SW 1 15 4 TECHNICAL SPECIFICATIONS FOR IP SOFT PHONE 1 15 5 TECHNICAL SPECIFICATION OF CALL BILLING SYSTEM 1 15 6 TECHNICAL SPECIFICATION FOR INTEGRATED AUTO ATTENDANT CUM VOICE MAIL SYSTEM 1 15 7 TECHNICAL SPECIFIACTIONS OF VOICE DATA SIGNAL AND POWER CABLES 1 15 8 TECHNICAL SPECIFICATIONS OF INSTALLATION MATERIALS 1 15 1 TECHNICAL SPECIFICATIONS OF 42 U 19 RACK ENCLOSURE Industrial enclosure Networking Rack to be provided at each EPABX locations to accommodate following equipment s sub systems Communication Servers Central Unit Media Gateway Peripheral shelves Remote Gateways peripheral Shelves L2 L3 Switch Ethernet over Fiber modules Fibre management System SMPS based FCBC unit for 48VDC input SMF battery banks Any other associated hardware Space for future up gradation Tender Document No Tender Subject GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA The offered equipment racks shall meet or exceed following specifications no Parameter Make Model Description Dimension Height Equipment mount Front door Rear door FAN Lighting Heavy duty shel
115. cle train movements nearby construction works air conditioning fan operation DG set running etc To meet the overall requirement of the tender the system shall be provided equipped with all OEM supplied cables connectors hardware keys hardware plug ins etc All equipments shall have sufficient number of alarms and supervisory indications and shall be provided with self diagnostic facilities All alarms monitoring amp diagnostic facilities shall be built in Suitable alarms shall be displayed on the front panel of the equipments for ease of maintenance It shall be possible to transmit these indications parameters to the maintenance management platform console a Indications shall be available on the front panel for system monitoring and easy fault location b All important switches shall be provided with controls on the front panel with suitable safeguard to avoid accidental operation Manual changeover should be performed by more than one sequential operating procedure to avoid accidental operation The equipment shall be compact and in composite construction and light weight However the mechanical design and construction of each card unit shall be inherently robust and rigid under all conditions of operation adjustment replacement and storage The actual dimensions and weight of the equipment shall be furnished by the manufacturer equipments shall be immune to EMI and RFI interferences generated by any nearby source a
116. ction Name of the Work Name address and contact details of client P O W O No Scope of work of Bidder Date of commencement of the project work Date of completion of the project work Total executed value from the project work Specify currency and amount 1 Copies of Letter of awards Order Work Orders and completion certificate in case of works services or enclosed IRN Proof of delivery in case of supplies if applicable to be 1 Supply Work Services completed earlier than years need not be indicated here iii list of Supply Work Services not of similar nature need not be indicated here Failing to comply aforementioned instructions may lead to rejection of bid Place Date Signature of Bidder Signature of Authorized Signatory of Bidder Name Designation Seal Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA F 3A Page 2 of 2 FORMAT FOR CERTIFICATION BY CHARTERED ACCOUNTANT Certificate from the Chartered Accountant regarding Supply of Good Works Services Based on its books of accounts and other published information authenticated by it this is to certify that LOA PO WO dated was awarded HO let als ad ndn ect N
117. ction of the EQUIPMENT on final inspection at SITE or claims under warranty provisions If the EQUIPMENTS are not of specification or fail to perform specified duties or are otherwise not satisfactory the PURCHASER shall be entitled to reject the EQUIPMENT MATERIAL or part thereof and ask free replacement within reasonable time failing which obtain his requirements from elsewhere at SELLER s cost and risk Nothing in this clause shall be deemed to deprive the PURCHASER AND OR AFFECT ANY rights under the Contract which it may otherwise have in respect of such defects or deficiencies or in any way relieve the SELLER of his obligations under the Contract EQUIPMENT rejected by the PURCHASER shall be removed by the Seller at his cost within 14 days of notice after repaying the amounts received against the SUPPLY The PURCHASER shall in no way be responsible for any deterioration or damage to the EQUIPMENT under any circumstances whatsoever In case of rejection of EQUIPMENT PURCHASER shall have the right to recover the amounts if any from any of CONTRACTOR S invoices pending with PURCHASER or by alternative method s Termination of Contract Termination for Default The PURCHASER may without prejudice to any other remedy for breach of CONTRACT by written notice of default sent to the SELLER terminate the CONTRACT in whole or in part A f the SELLER fails to deliver any or all of the GOODS within the time period s specified in the CONTRACT
118. cturing packing distribution other processes 4 Please give details of any award received in the field of Health Safety and Environment Non compliance of any of the above points shall not be considered as reason for rejection of the BID 37 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA PART V TECHNICAL SPECIFICATIONS AND DRAWINGS Enclosed as separate document 38 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM GAIL INDIA LIMITED UP INDIA PART VI SPECIAL CONDITIONS OF CONTRACT SCC 39 Tender Document No Tender Subject GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA PART VII SCHEDULE OF RATE PART VII SCHEDULE OF RATE PART A SUPPLY Item Description Unit Rate Total No Complete IP based EPABX System and Lot 1 Associated items 2 Desktop Digital Telephone Nos 34 3 Desktop IP Phone Nos 09 4 Complete OFC Based LAN WAN System Lot 1 5 Complete FCBC System Lot 1 6 UPS for Telecom Systems Nos 3 7 PC Workstation Management Console Nos 2 SUBTOTAL SUPPLY Taxes and Duties For Supply Part A TOTAL
119. d Port 8443 should be enabled on proxy firewall for HTTPS connectivity Dial up internet connectivity without Proxy settings is another option Signature of Bidder 19 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA m uo 1 2 1 3 2 2 2 3 2 4 2 5 2 6 2 7 UP INDIA Sub Section 2 GENERAL INSTRUCTIONS TO BIDDERS A INTRODUCTION Scope of Bid The Purchaser as defined in the General Conditions of Contract Goods hereinafter the Purchaser wishes to receive bids for the supply of goods as described in Volume 11 11 Technical Specifications and Scope of Supply The successful bidder will be expected to complete the Scope of supply within the delivery period stated in Special Conditions of Contract Throughout these bidding documents the terms bid and tender and their derivatives bidder tenderer bid tender offer bidding tendering etc are synonymous and day means calendar day Singular also means plural Eligible Bidders Bidders shall as part of their bid submit a written power of attorney authorizing the signatory of the bid to bind the bidder This Invitation for Bids is open to any bidder Bidders should not be associated or have been associated in the past directly or indirectly with a firm or any of its affiliates which have been engaged by the
120. d and or commissioned SPECIFICATIONS shall mean and include schedules details description statement of technical data performance characteristics standards Indian as well as International as applicable and specified in the Contract SUB CONTRACT shall mean order placed by the Seller for any portion of the contracted work after necessary consent and approval of PURCHASER SUB CONTRACTOR shall mean the person named in the CONTRACT for any part of the work or any person to whom any part of the CONTRACT has been sub let by the SELLER with the consent in writing of the PURCHASER and will include the legal representatives successors and permitted assigns of such person START UP shall mean the time period required to bring the equipments covered under the Contract from an inactive condition when construction is essentially complete to the state of readiness for trial operation The start up period shall include preliminary inspection and check out of equipment and supporting subsystems initial operation of the complete equipments covered under the Contract to obtain necessary pre trial operation data perform calibration and corrective action shutdown inspection and adjustment prior to the trial operation period Signature of Bidder 38 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED 1 22 1 23 2 1 3 1 4 1 5 1 5 2
121. d in a hot standby configuration without any single point of failure The bidder must specify list of redundant items modules included in the hardware amp software configuration of the system to be supplied along with technical bid 1 2 13 The control unit server hardware amp software of IP based EPABX system should have physically duplicated configuration for its control processor memory amp power supply module without any single point of failure It should also conform to the model of complete mirroring of the information both static and dynamic data as used in most computer systems 1 2 14 There should be redundancy in the LAN segment involving the active and standby control units servers through utilization of redundant LAN ports over a campus wide carrier class LAN with OFC backbone The specification of this LAN Network is mentioned elsewhere in Technical Specification section of tender document 1 2 15 The standby server should always be in sync database with the active server without any need of manual configuration amp administration These active standby servers should provide automatic failover of call processing of IP based EPABX system in such a manner that if one active server fails the standby server should be able to take the complete load of the calls automatically without any manual intervention amp without dropping any active calls 1 2 17 Management Platform of IP based EPABX system must
122. d of fairness and transparency in its relations with its Bidder s and Contractor s In order to achieve these goals the Principal co operates with the renowned International Non Governmental Organization Transparency International TI Following Tl s national and international experience the Principal will appoint an Independent External Monitor who will monitor the tender process the execution of the contract etc for compliance with the principles mentioned above Section 1 Commitments of the Principal 1 The Principal commits itself to take all measures necessary to prevent corruption and to observe the following Principles in this regard i No employee of the Principal either in person or through family members including relatives will in connection with the tender for or the execution of a contract demand or accept a promise for or accept for him herself or for a third person any material or immaterial benefit to which he she is not legally entitled ii The Principal shall during the tender process treat all Bidders with equity The Principal undertakes and ensures that before and during the tender process shall provide and share the same information to all Bidders and will not provide to any Bidder confidential additional information through which one particular Bidder could take an advantage in relation to the tender process or the contract execution iii The Principal will exclude from the process all known pr
123. d or the Technical Specifications shall specify what inspections and tests the PURCHASER requires and where they are to be conducted The PURCHASER shall notify the SELLER in writing the identity of any representative s retained for these purposes The inspections and tests may be conducted on the premises of the SELLER or his sub contractor s at point of DELIVERY and or at the GOODS final destination When conducted on the premises of the SELLER or his sub contractor s all reasonable facilities and assistance including access to the drawings and production data shall be furnished to the inspectors at no charge to the PURCHASER Should any inspected or tested GOODS fail to conform to the specifications the PURCHASER may reject them and the SELLER shall either replace the rejected GOODS or make all alterations necessary to meet Specifications requirements free of cost to the PURCHASER PURCHASERSs right to inspect test and where necessary reject the GOODS after the GOODS arrival in the PURCHASER s country shall in no way be limited or waived by reason of the GOODS having previously been inspected tested and passed by the PURCHASER or their representative prior to the GOODS shipment from the country of origin The INSPECTOR shall follow the progress of the manufacture of the GOODS under the CONTRACT to ensure that the requirements outlined in the CONTRACT are not being deviated with respect to schedule and quality SELLER shall al
124. d to provide any or all of the following services Signature of Bidder 42 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED 18 1 1 18 1 2 18 1 3 18 1 4 18 2 18 3 18 4 19 19 1 19 1 1 19 1 2 19 2 19 2 1 19 2 2 19 3 19 4 19 5 19 6 19 7 20 20 1 PATA UP INDIA Performance or supervision of onsite assembly and or start up of the supplied Goods Furnishing tools required for assembly and or maintenance of the supplied Goods Performance or supervision or maintenance and or repair of the supplied Goods for a period of time agreed by the parties provided that this service shall not relieve the Seller of any warrantee guarantee obligations under the Contract Training of the Purchaser s personnel at the Seller s plant and or at Site in assembly start up operation maintenance and or repair of the supplied Goods at no extra cost However Purchaser will bear boarding lodging amp personal expenses of Trainees Prices charged by the Seller for the preceding incidental services shall not exceed the prevailing rates charged to other parties by the Seller for similar services When required Seller shall depute necessary personnel for supervision and or erection of the Equipment at site for duration to be specified by Purchaser on mutually agreed terms Seller s personnel shall be available
125. dited accounts are not mandatory as per law If the bidder does not provide the above confirmation or appropriate document or any evidence then it will be presumed that they do not qualify for any preference admissible in the Public Procurement Policy PPP 2012 CENTRAL EXCISE DUTY The quoted rate should be inclusive of all taxes duties as well as Central Excise Duty and applicable cess thereon The bidder is required to mention the applicable rate and amount of Central Excise duty and cess thereon as applicable on the final due date of the bid submission Central Excise Duty and cess thereon shall be paid as per the rates amount mentioned by the bidder in their offer on submission of documentary evidence invoices issued under applicable provisions of Central Excise Law Even in the event of statutory variation of Central Excise Duty and Cess thereon within the contract period except on account of variation change in the turnover of contractor the same shall be paid by GAIL against documentary evidence In case the bidder procure the material from a vendor sub vendor for onward delivery to GAIL Pata then the name of the bidder may appear as buyer and the name address amp details of GAIL India Limited Pata shall appear as Consignee on the Excise Invoice so as to enable GAIL Pata to avail CENVAT Credit The supplier shall mention the following particulars of GAIL India Limited Pata on the Excise Invoice Besides f
126. e of calls for addition of trunk lines to avoid call drops amp call disconnection 11 Bill generation Display bill of individual in proper format by mentioning name deptt section and call details with total call charges for particular month or period 1 15 5 8 Security feature 1 Administrator is able to assign different level of access rights for different user 2 System to be protected by authentication password challenge to prevent unauthorized closing disabling shutdown 3 User s activities e g login or logout are recorded onto log file 1 15 5 9 Hardware requirement The desktop PC Workstation for Call billing system shall be supplied separately as per schedule specifications mentioned elsewhere in the tender document 14 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 1 15 6 TECHNICAL SPECIFICATION FOR INTEGRATED AUTO ATTENDANT CUM VOICE MAIL SYSTEM The IP based EPABX system should be equipped with an integrated auto attendant cum voice mail system with customized features as per site requirement to meet the following requirement It should be OEM part of offered IP EPABX System including hardware and software modules It should be either in skin hardware based or PC software based It should provide GUI Window Web based Application for system administration It should be capable of handling
127. e permitted The offers submitted through e tendering system shall only be considered for evaluation 2 HOW TO SEARCH VIEW AND DOWNLOAD E TENDER Vendors Bidders must go to e tender website https etender gail co in and logon using their user id and password In the case of vendors not possessing the User Id and Password they can access through Guest Login as guest This facilitates viewing of tenders in display mode in Collaboration folder C Folder If the vendor desires to download the NIT and attached e tender at this stage he may download the same for viewing free of cost Note All e tender notices and tender documents are available only in soft copies such as Microsoft Word Excel PDF files For downloading viewing PDF files use Adobe 6 Software utility which can be installed free of cost from Vendors home page link by any vendor onto his own computer 3 PARTICIPATION IN BID REQUEST FOR USER ID and PASSWORD Signature of Bidder 15 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA To participate in Bid submission it is Mandatory on the part of Vendor s to have User ID and Password To obtain User ID and Password Vendor Bidder must open https etender gail co in site and perform the following steps i Click on button Request User ID For new Bidders ii Fill the on line form and submit Ensure that
128. e price rate strictly in the Price Schedule Schedule of Rate SOR format appearing attached with the tender Inadvertently if a incorrect wrong document s is uploaded in Collaboration Folder C Folder by the bidders such document can be deleted by the Bidder and in it s place a new modified document can be uploaded The new modified document will be required to be signed digitally Where two similar documents are existing in the folder the latest version of the document shall only be taken into cognizance for evaluation and earlier versions shall be ignored Bidders are requested to upload small sized documents preferably up to 2 MB at a time to facilitate easy uploading into e Procurement site GAIL does not take any responsibility in case of failure of the bidder to upload the documents within specified time of tender submission PRICES OTHER DOCUMENTS AND DIGITAL SIGNATURE The Prices are to be submitted online strictly as per the Schedule of Rates SOR GAIL shall not be responsible for any failure on the part of the bidder to follow the instructions Un priced techno commercial bid document should be placed in the private area earmarked in the C folder Before the bid is uploaded the bid comprising of all attached documents should be digitally signed using digital signatures issued by an acceptable Certifying Authority CA in accordance with the Indian IT Act 2000 If any modifications are required to be made to a document after
129. e refer SCC clause no 7 BID DOCUMENT NO GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Dated 02 05 2013 LIMITED DOMESTIC COMPETITIVE BIDDING E TENDER BID DOCUMENT FOR UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA BID DOCUMENT NO GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Volume 2 of 2 Technical Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Technical Specification TECHNICAL PART OF TENDER DOCUMENT SCOPE OF WORK GENERAL GUIDELINES TECHNICAL SPECIFICATIONS SPECIAL CONDITIONS OF CONTRACT amp SCHEDULE OF RATE FOR COMPOSITE WORK OF DESIGN ENGINEERING SUPPLY INSTALLATION TESTING amp COMMISSIONING OF IP BASED EPABX SYSTEM AND ITS ASSOCIATED COMMUNICATION INFRASTRUCTURE AGAINST BUYBACK OF OLD SYSTEMS FOR GAIL PETROCHEMICAL COMPLEX AT amp P O DIBIYA PUR DIST AURAIYA UP 206 241 INDIA 1 Tender Document No Tender Subject GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA TABLE OF CONTENT PARTNO DETAILS PAGE NO PART I BRIEF DESCRIPTION OF THE REQUIREMENT PART II SCOPE OF WORK PART III GENERAL amp DESIGN GUIDELINES PART IV BIDDERS DATA REQUIREMENT TECHNICAL PART V TECHNICAL SPEC
130. e spares meant for operation and maintenance is not used during installation and commissioning The vendor shall carryout necessary system provisioning configuration for making IP BASED EPABX SYSTEM ready for deployment The vendor shall provide project management services PMS to meet the quality objectives and for the timely completion of the project successfully The PMS shall include but not limited to the following i Carry out surveillance on all project related activities and monitor progress of the project ii Submit periodic status reports to GAIL The periodicity of status report will be informed to vendor after the award of contract iii Attend Project Meeting with GAIL s Project Manager amp GAIL Management for review of project timeline and critical activity iv The vendor shall provide qualified amp experienced project management team for smooth amp timely project execution 2 6 SITE ACCEPTANCE TEST SAT On completion of Pre commissioning site acceptance testing shall be conducted on the system as per approved SAT procedures and its constituents by the vendor in presence of Owner Engineer The tests shall include but not be limited the following Checks for proper installation as per the approved installation drawings Functional testing covering the features amp functions of system to meet site specific requirements Testing of supplied Spares modules cards Any other test not included in SAT docume
131. e through e payment at the expiry of each quarter and within 30 days from the date of receiving invoice amp quarterly Service Report after considering PRS component if any 11 0 Price Reduction Schedule PRS for AMC service Cumulative Service Downtime Quarterly Quarterly in a Quarter in Hour Payment Quoted gt lt 1 80 towards AMC AMC Charges Reporting Quarterly Duration in hrs WHERE Cumulative Service Downtime against technical problem related to all components of IP based EPABX System Commissioned in GAIL PATA covered under the AMC in a Quarter is the sum of the following or 100 hours whichever is lesser Additional Resolution Time beyond 8 hours of individual Critical service complaints in a Quarter AND Additional Resolution Time beyond 48 hours of individual Major service complaints in a Quarter AND Additional Resolution Time beyond 168 hours of individual Minor service complaints in a Quarter Note If Cumulative Service Downtime against technical problem related to all components of IP based EPABX System commissioned in GAIL PATA covered under the AMC in a Quarter exceeds 100 hours the Quarterly Payment towards AMC will be 20 of Quarterly Quoted AMC Charges 24 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA PART II GENERAL DESIGN G
132. ed The date of Bill of Lading shall be considered as the delivery date b case of FOT despatch point contract For Indian bidder on evidence that the goods have been loaded on the carrier and a negotiable copy of the GOODS receipt obtained The date of LR GR shall be considered as the date of delivery c In case of FOT site for Indian bidders on receipt of goods by PURCHASER at the designated site s The delivery terms are binding and essential and consequently no delay is allowed without the written approval of PURCHASER Any request concerning delay will be void unless accepted by PURCHASER through a modification to the CONTRACT Delivery time shall include time for submission of drawings for approval incorporation of comments if any and final approval of drawings by PURCHASER In the event of delay in delivery Price Reduction Schedule as stipulated in Article 26 shall apply The documentation in English Language shall be delivered in due time in proper form and in the required number of copies as specified in the contract The additional copies of final drawings and instructions will be included in the package of goods properly enveloped and protected The SELLER should comply with the Packing Marking and Shipping Documentation amp Specifications enclosed Transit Risk Insurance All goods supplied under the contract shall be fully insured in a freely convertible currency against loss or damage incidental t
133. ed to attend a pre bid meeting on date time and venue specified above b The bidder is requested to submit their queries clarifications in the format F3 through e mail fax courier so as to reach GAIL at least one week before the Pre bid meeting These questions shall be replied during the Pre bid meeting c The salient queries raised including the text of the questions raised without identifying the sources of the query and the responses given will be uploaded on GAIL s website and intimation to this effect shall be transmitted to all intended bidders d This being a e Tender process a Session will also be arranged for bidders to demonstrate the e Tendering system to facilitate bidders to submit the Bid Online e Non attendance of the pre bid meeting will not be a cause for disqualification of a bidder Bid Document is non transferable Bidder must buy the bid document in his own name and submit the bid directly i e bids received from bidders in whose name bid document has been purchased bidder who submitted tender fee in e tender shall only be considered Immediately upon receipt of tender information interested bidder must submit F 1 Acknowledgement Cum Consent Letter duly filled in amp signed through e mail fax In case of non participation in the tender the bidder is required to submit the reason s for non participation in the format F 1 Acknowledgement Cum Consent Letter attached in the tender failing which GAIL may
134. edule Format etc shall be added by the bidder as same will not be considered for evaluation SUBMISSION AND OPENING OF BIDS The bid along with all the copies of documents should be submitted in e form only through GAIL e Procurement portal No hard copy of bid any document against this tender in physical form is acceptable LAST DATE FOR SUBMISSION OF BIDS System does not allow for submission of bids beyond the deadline for bid submission However if the bidder for some reason intends to change the bid already entered he may changer revise the same on or before the last date and time of submission The system time displayed on GAIL s e Procurement webpage shall be final and binding on the bidders for all purposes pertaining to various events of the subject tender and no other time shall be taken into cognizance Bidders are advised in their own interest to ensure that bids are uploaded in e Procurement system well before the closing date and time of bid Bidders must use any computer having Windows 2000 or Windows XP versions or higher of Window operating system and an internet Web Browser version Internet explorer V6 0 or higher recommended Proxy If any bidder is unable to access GAIL s e Procurement site or Bid Documents the bidder may please check whether they are using proxy to connect to internet or their PC is behind any firewall and may contact their system administrator to enable connectivity Please note that Port 443 an
135. ejudiced persons 2 If the Principal obtains information on the conduct of any of its employees which is a criminal offence under the Anti Corruption Laws of India or if there be a substantive suspicion in this regard the Principal will inform its Vigilance Office and in addition can initiate disciplinary actions Section 2 Commitments and Undertakings by the Bidder Contractor 1 The Bidder Contractor commits and undertakes to take all measures necessary to prevent malpractices amp corruption He commits himself to observe the following principles during his participation in the tender process and during the contract execution i The Bidder Contractor undertakes not to directly or through any other person or firm offer promise or give or influence to any employee of the Principal associated with the tender process or the execution of the contract or to any other person on their behalf any material 80 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA or immaterial benefit to which he she is not legally entitled in order to obtain in exchange any advantage of any kind whatsoever during the tender process or during the execution of the contract ii The Bidder Contractor undertakes not to enter into any undisclosed agreement or understanding whether formal or informal with other Bidders This appl
136. elephone number and e mail id of the helpdesk CSE will connect to GAIL s NMS for the IP based EPABX system s via modem or Internet Dongle or VPN provisioned by the vendor to further investigate the problem and for resolving the issue b On site Support For technical problems related to the IP based EPABX system amp associated systems covered under AMC depending on the severity criticality type of problem or if a problem not resolved through online support mentioned above the vendor will depute its authorized Field Engineer to provide On Site Support Services to GAIL for resolution of problem c Preventive Maintenance In order to prevent future failures and discrepancies in the IP based EPABX system amp associated system components the vendor will carry out Preventive Maintenance amp Inspection service at GAIL s Site once in every quarter by vendor s authorized engineer for preventive maintenance amp general check up activity Payment for AMC on quarterly basis shall be made after each visit of once in 3 months after submission of bill along with visit report s d Documentation Delivery Service and Software Updates The vendor will provide technical updates to GAIL on regular basis These updates will include the information on the latest software amp firmware releases and anti virus updates The IP based EPABX System s software firmware amp associated systems will be reviewed for upgrade to the latest available
137. ement amp supply of equipment and associated items as per the Technical specifications of the Bid document 4 The material design workmanship shall satisfy the applicable standards specifications contained herein and codes referred to Wherever the technical specifications stipulate requirements in addition Signature of Bidder 56 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED 10 11 12 13 14 15 PATA UP INDIA to those contained in the standard codes and specifications those additional requirements shall also be satisfied Where it is mentioned in the specification that the contractor shall perform certain work for completing the job in totality it is understood that the contractor shall do so at his own cost and contract price shall be deemed to have included cost of such performances and provisions so mentioned Contractor shall be totally responsible for the offered equipment materials In the event of any modifications in the specifications to meet the total requirement included in the bid document are warranted the Bidder shall clearly spell out all such requirements at the time of submission of his offer in the Deviation D form It shall be expressly understood that the equipment specifications as given are envisaged to meet the overall design objectives All equipment proposed to be
138. ender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA SECTION INSTRUCTIONS TO BIDDERS CONTENTS Sub Section 1 Instructions to Bidders ITB for participation in E Procurement Sub Section 2 General Instructions to Bidders ITB Table of Clauses Introduction Bidding Documents Preparation of Bids Submission of Bids Bid Opening and Evaluation a 29 Award of Contract Signature of Bidder 14 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Sub Section 1 Instructions to Bidders ITB for participation in E Procurement GAIL India Ltd has developed a secured and user friendly system which will enable Vendors Bidders to Search View Download tenders directly from GAIL India Ltd secured website and also enables them to participate and submit Online Bids Offers in the E Procurement site directly from the website in secured and transparent manner maintaining confidentiality and security throughout the tender evaluation process and award Bidders are requested to read following conditions in conjunction with various conditions wherever applicable appearing with this bid invitation for e Procurement The conditions mentioned here in under shall supersede and shall prevail over the conditions enumerated elsewhere in the tender document 1 How to sub
139. entative s shall be constructed as having been given to the contractor the expenditure for boarding lodging traveling transport of material to Site out of pocket expenses etc shall be borne by the supplier and no payment apart from the quoted price in the SOR will be paid by GAIL Vendors must quote their technical and price bids strictly as per the Schedule of Rates SOR only Any modification to this SOR shall be liable for cancellation of the bid The contractor shall carry out required supervision and inspection as per Quality Assurance Plan and furnish all assistance required by the owner in carrying out inspection work during this phase The owner will have engineers inspectors or other authorized representatives present who are to have free access to the work at all times Not withstanding the provisions contained in standard specification upon completion of work the Contractor shall complete all the related drawings to the AS BUILT stage including all contractor sub contractor drawings for bought out items and provide the owner the following a One complete sets in the form of hand bound volumes of the manufacturer s data book for all the equipment instruments etc Equipment data shall include as a minimum requirement the equipment description operating principles trouble shooting tips block diagrams construction details part lists and priced purchase orders including those of major sub contractors and
140. er successful completion of Test run However the takeover by owner shall not be delayed for non completion of minor works and such jobs which do not affect the normal operation of the system and such works jobs shall be completed by the vendor in accordance with the plan schedule which has been approved by the Engineer In charge The date of successful completion of Test run shall be treated as the Completion Date for such purpose as application of contractual provisions such as reduction schedule for delayed completion etc 16 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 2 7 3 SUPPLY OF SPARES Vendor shall supply one lot of spare parts for complete system for immediate replacement at site Detailed spare part list is included in the technical specifications of individual equipment system 2 7 1 2 112 Vendor shall guarantee the Owner in writing regarding the continued supply of spare parts and or AMC support over a period of 5 years from the date of completion of warranty period from the OEM for all the system sub system equipment etc After this period if the vendor discontinues the production of the spare parts then he shall give at least 12 months notice prior to such discontinuation so that Owner may order sufficient quantity of spares in one lot In the bid the Vendor shal
141. er higher voltages current shall be provided The equipment shall have easy access for servicing and maintenance The supplied equipment shall meet the latest national and international safety and emissions standards GENERAL GUIDELINES In general specifications provided throughout this document shall apply In case of conflict more stringent specifications shall override specifications given elsewhere and decision of the Owner Engineer in all such cases shall be final As and when bugs found determined in the software firmware affecting the performance of the equipment the vendor will provide free of cost the patches firmware replacement or solution to resolve the problem Modified documentation hard copies and soft copies pertaining to supplied items wherever applicable shall also be supplied free of cost Owner Engineer In Charge reserves the right to modify the system requirements till such time the system is ready for final acceptance Vendor shall undertake to meet the revised requirements without any financial implication to the Owner provided no additional equipments are required In case at the time of implementation there is any change in the system design amp configuration to meet the owner s operational requirements the vendor shall undertake all the activities such as design manufacture supply Installation etc of additional equipment hardware and software for which additional financial implication if any shall be a
142. erating conditions if any specified in the Contract If any trouble or defect originating with the design material workmanship or operating characteristics of any materials arises at any time prior to twelve 12 months from the date of the use for which the materials supplied under the Contract form a part thereof or twenty four 24 months from the date of shipment for each lot whichever period shall first expire and the SELLER is notified thereof SELLER shall at his own expense and as promptly as possible make such alterations repairs and replacements as may necessary to permit the materials to function in accordance with the specifications and to fulfill the foregoing guarantees PURCHASER may at his option remove such defective materials at SELLER S expense in which event SELLER shall without cost to PURCHASER and as promptly as possible furnish and install proper materials Repaired or replaced materials shall be similarly guaranteed by the SELLER for a period of no less than twelve 12 months from the date of replacement repair In the event that the materials supplied do not meet the specifications and or not in accordance with the drawings data sheets or the terms of the Contract and rectification is required at site PURCHASER shall notify the SELLER giving full details of differences The SELLER shall attend the site within seven 7 days of receipt of such notice to meet and agree with representatives of PURCHASER the action
143. ests shall be compiled and documented to produce Test reports by the Vendor The Test reports shall be prepared amp submitted for each equipment item and the system The report shall contain the following information as a minimum e Unit Equipment under Test e Purpose of the Test e Test procedures and expected test result e Test results e Remarks amp comparison of tests results with the anticipated test result as given in test plans and reasons for deviations if any 2 5 INSTALLATION TESTING AND COMMISSIONING 2 5 1 Installation After successful completion of FAT all parts and components of IP BASED EPABX SYSTEM and associated items shall be sent to site for installation GAIL shall provide space power and earthing for installation and commissioning of supplied system equipment For the installation of IP BASED EPABX SYSTEM at site the vendor shall carry out the following works as a minimum 2 5 1 1 Site preparation and pre work covering the following as minimum a Verification of installation plan equipment layout GA drawing etc for each site b Preparation conditioning and clearing of site before installation c Installation of suitable type of cable trays conduits for routing distribution amp extension of various cables inside buildings d Cable trays conduits shall be installed mounted suitably in vertical or horizontal planes keeping in view of the aesthetics of equipment room for fixing of cable treys
144. ey No Date 70 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA INSTRUCTIONS FOR FURNISHING BID GUARANTEE BANK GUARANTEE 1 The Bank Guarantee by bidders will be given on non judicial stamp paper as per stamp duty applicable The non judicial stamp paper should be in the name of the issuing bank In case of foreign bank the said banks guarantee to be issued by its correspondent bank in India on requisite non judicial stamp paper 2 The expiry date as mentioned in bid document should be arrived at by adding 2 months to the date of expiry of the bid validity unless otherwise specified in the Bid Documents 3 The bank guarantee by bidders will be given from bank as specified in ITB 4 A letter from the issuing bank of the requisite Bank Guarantee confirming that said bank guarantee all future communication relating to the Bank Guarantee shall be forwarded to the Employer at its address as mentioned at ITB 5 Bidders must indicate the full postal address of the bank along with the bank s E mail From where the earnest money bond has been issued 6 If a bank guarantee is issued by a commercial bank then a letter to Employer confirming its net worth is more than Rs 1 000 000 000 Rupees one hundred crore or equivalent along with a documentary evidence 71 Tender Document No G
145. f Shelves Mounting frames Support Angles AC distribution unit DC distribution unit Cable management Earthing continuity Load bearing capacity Material standard Finish Color Min Specification OEM of IP EPABX OR APW PRESIDENT RITTAL SCHNEIDER Vendor to Specify 19 42 U Rack Enclosure min 800x800 WXD in mm min 42U 19 rail PEROFORATED STEEL SINGLE DOOR WITH LOCK PEROFORATED STEEL SINGLE DOUBLE DOOR WITH LOCK 4 x 230V 90 CFM fitted at the top 02x CFL 8W LED 3W lights with automatic on off switch to accommodate SMF batteries to accommodate support equipment s modules smaller than 19 as per site requirement to support heavy modules as per site requirement as per site requirement as per site requirement 01 Lot As per requirement 01 set 400 Kg Vendor to specify Vendor to specify Vendor to indicate available options 10 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 1 15 2 TECHNICAL SPECIFICATIONS OF DESKTOP DIGITAL OPERATOR CONSOLE The IP based EPABX system should support Digital Desktop Operator Console which shall have connectivity with EPABX system using one pair two pair of telephone cable and it shall provide the following minimum facilities Operator Extension should be configurable for Working Hours and Non working Hours Minimum 30 functional and programmab
146. f GAIL amp bidder will be considered under the technical bid evaluation 6 The PoC shall in no way absolve the successful bidder from his responsibility amp obligations under the contract for the successful completion of the project 32 Tender Document No Tender Subject ANNEXURE I GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA SOURCE OF SUPPLY FORMAT S n Equipment Name Make and Place of Manufactured Sourced from Name of Company 0 Description Model Manufacturing by Supplied by Organization responsible for Providing Support and Maintenance facilities for this system in India 1 IP EPABX SYSTEM 2 COMMUNICATION SERVERS 3 CALL BILLING SYSTEM 4 DESKTOP DIGITAL PHONE 5 DESKTOP IP PHONES 6 OFC CABLES 7 LAN SWITCHES ACCESS UNITS 8 FCBC SYSTEMS 9 UPS SYSTEM 10 WORKSTATIONS PC 11 FIBER MANAGEMETN SYSTEM 12 EQUIPMENT RACK 13 OTHERS Please Specify 13 14 15 16 17 18 Signature stamp of Authorized Person 33 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA ANNEXURE II Format for detailed bill of materials Site Name Eg QC LAB SS 4 SS 1 D S SB 1 ADMIN S OEM HW Software Aone or H
147. f laminated labels pre printed sleeves ferrules ID marker Ties etc as per best standard and practices of structured cabling such markings should be in line with as built documents for quickly and accurate reference as required during system service and maintenance Use of inconsistent temporary markings marking with pens etc is not acceptable by GAIL 20 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA PART IV BIDDERS DATA REQUIREMENT FOR TECHNICAL EVALUATION 30 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA PART IV BIDDER S DATA REQUIREMENT The Bidder shall furnish the following as a minimum as part of bid documents for technical evaluation of the bid Non submission of these documents will lead to rejection of the bid 6 1 6 2 6 3 6 4 6 5 6 6 6 7 6 8 6 9 The bidder shall furnish clause wise compliance for Scope of Work Special Conditions of Contract and Technical Specifications of Tender document The bidder Shall furnish all relevant documents required for compliance of BID Evaluation Criteria The bidder shall furnish the information on source of supply of different equipments accessories as per the SOS form placed at Annexure I
148. f problem The vendor shall solve the problem on top priority Major Loss of redundancy in critical common control unit or failure in Communication facility The vendor shall solve the problem within stipulated resolution time Minor All other problems and issues not covered by previous categories 2 12 5 The allowed Resolution Times for resolving the different kind of problems are as follows Not meeting the same will attract penalty as per the Price Reduction Schedule PRS of AMC mentioned in the tender document 21 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Critical within 8 hours from lodge of complaint by GAIL with vendor Major within 48 hours from lodge of complaint by GAIL with vendor Minor within one week from lodge of complaint by GAIL with vendor 2 12 6 Technical Support The vendor shall provide the following Technical Support Services under AMC as a minimum a Online Support The vendor shall extend services on 24 hours a day 7 days a week and 365 days a year for the Online Service Support in following steps GAIL shall log complaints with basic information on nature of fault at designated contact details of the vendor Case ID will be assigned by the vendor for the complaint and Customer Support Engineer CSE will attend to the complaints on phone The vendor will provide T
149. f the Digital Certificate follow the instructions on the CA s website iv Use the class 3 Digital Certificate thus obtained for online bidding on GAIL e Procurement site Links to some licensed CA s are provided below 1 http www ncodesolutions com 2 http www safescrypt com http www tcs ca tcs co in 4 http www mtnltrustline com PRE BID CONFERENCE Subsequent to opening of bids GAIL may not seek clarifications Therefore clarifications if any are to be sought by the bidders during the pre bid conference if applicable 10 days before final date of closing of Tender During the pre bid conference GAIL may also arrange demonstration of the e Procurement portal to the interested vendors TENDER FEE BID DOCUMENT FEE Bidders are required to submit the DD tender fee if applicable along with EMD in physical form The bidder who has already submitted tender fee or accompanied with DD during meeting will only be allowed to attend pre bid meeting EARNEST MONEY DEPOSIT Bidders are required to submit the EMD in original in the prescribed formats and in the manner prescribed in the tender at the time of bid submission in sealed envelope However if the bidder is unable to submit EMD in original on the due date he may upload a scanned copy of the EMD while submitting the bid electronically provided the original EMD copy of which has been uploaded is received within 7 days from the date of un priced bid openin
150. for complete system for every installation site for review and approval within 15 days Equipment layout drawing Power supply distribution and earthing arrangement Electrical wiring diagrams for the system Installation drawings with overall dimensions and necessary free spaces Equipment and system Test plans as requested elsewhere in this section Equipment schedule e One set manual for each supplied equipment system consisting of a Detailed technical manual for each type of equipment containing functional diagrams and Description b Installation Procedure c Commissioning Procedures d Operation Procedure e Troubleshooting amp Maintenance Procedures 2 9 2 All the documents submitted by the vendor shall be published printed saved in soft storage media like CD DVD bearing part release version revision number of OEM Photo copied scanned or any other form will not be acceptable 2 9 3 On the completion of the project Vendor shall provide As Built Documents of the system for each site 2 9 4 Any other document not specifically mentioned above but required for satisfactory implementation operation and maintenance of the system 2 9 5 THE VENDOR SHALL PROVIDE ANY OTHER WORK NOT MENTIONED ABOVE BUT REQUIRED FOR COMPLETING THE WORK IN ALL RESPECT TO THE SATISFACTION OF THE OWNER 2 10 ON SITE WARRANTY AND SUPPORT SERVICES The system shall be guaranteed to give specified performance for a period of min 24 t
151. for getting a valid Class 3 Digital Certificate 12 0 Bid Form amp Price Schedule Signature of Bidder 23 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA 12 1 13 0 13 1 UP INDIA The bidders shall complete the Bid Form and appropriate Price schedule furnished in the Section IV of Bidding Document indicating the required information for all the goods to be supplied a brief description of the goods their country of origin and quantity Bid Prices The bidder shall indicate on the appropriate format for Price Schedule enclosed as part of Bidding Document If quoted in separate typed sheets any variation in item description unit or quantity is noticed the bid is liable to be rejected Bidders shall indicate the following separately as per Price Schedule Annexure IV Ex works Price including packing and forwarding charges such price to include all costs as well as duties and taxes paid or payable on components and raw materials incorporated or to be incorporated in the goods Excise Duty amp Sales Tax rates which will be payable on the finished goods if this contract is awarded The bidders shall indicate breakup of the quantum of imports involved for import of necessary raw materials and components giving CIF value of Import in applicable currency considered and included in bid price Purchase
152. g failing which the bid will be rejected irrespective of their status ranking in tender and notwithstanding the fact that a copy of EMD was earlier uploaded by the bidder SUBMISSION OF DOCUMENTS Bidders are required to upload all Tender forms and supporting documents which form part of the bid tender in the e Procurement Collaboration C Folders site only However documents specified to be submitted physically viz Bid document fee tender fee amp EMD etc need to be Signature of Bidder 17 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA submitted in a sealed envelope in accordance with the method described in RFQ The same 12 should reach GAIL India Limited Attn Deputy General Manager C amp P P O Pata District Auraiya PIN 206244 Uttar Pradesh India Bidder shall ensure that all the documents relevant to bid are uploaded in time and failure to upload the same before bid submission date is the sole responsibility of bidder Under no circumstances GAIL shall entertain any request for acceptance of bid documents in physical form which were required to be uploaded in e form Note 1 Bidder is required to save store their bid documents for each item into their PC computers before submitting their bid into e tendering system by pressing the Hold Button 2 Bidder is required to fill up th
153. g xxiv Malicious call trace 1 9 Extension Service Features The IP based EPABX system should provide following Extension service features 1 Direct Outward Dialling 1 Extension to extension calling iii Auto manual Call Back on busy iv User System defined conditional Call Forwarding on Busy No Answer all call with user system defined time v Call Forwarding Cancel vi Call Transfer vil Direct Call Pick up viii Group call pickup ix Do not Disturb X Pad lock facility or STD ISD locking and shall not restrict local outgoing amp intercom calls xi Operator call xii Operator assisted calling xiii Add on Conference xiv Station camp on xv Trunk camp on xvi Executive override with and without tone indication xvii Last Caller Re Dial after no answer hung up by caller different than Last Called Number Re Dialled xviii One Number Service Parallel ringing xix Class of service timing day night holiday xx Broker service Hardware configuration The bidder shall supply the same model of cards for any given type of extension trunk interface such as Analog line Digital extension line BRI PRI etc for each site Multiple models of cards for same type of interface are not acceptable In general following specification design guidelines should be strictly followed for delivering the offered IP Based EPABX system EPABX hardware should be 19 rack mountable All medial gateways remote shelves should be of same ty
154. g Earthing is found unsuitable for new system vendor shall provide separate earthing arrangement without any additional cost implication to GAIL The specifications for the telecom earthing system are as follows 1 12 1 The pit will consist of a copper plate of 600 mm W x 600 mm D x 6 mm T being placed into the ground Earth Pits shall have a minimum of 1 5 meter clearances from the walls of the building Shelter 1 12 2 The earthing pit installation procedure shall be as per the following 1 13 A pit of 2500 mm depth and 1000 mm diameter will be made The copper plate 600 mm W x 600 mm D x 6 mm T the copper strip 25 mm W x 3 mm T GI Pipe will be bolted with brass nut and bolt The bottom of the pit will be filled with the charcoal and salt layers as shown in the diagram Assembly of the electrode will be inserted in the pit and will be hold vertically till the next below mentioned fillings are made The copper plate will be at the depth of 1 65 mtrs from the stiff soil The copper plate shall be covered in layers of charcoal salt and mud as shown in the drawing The electrode is surrounded by an homogenous layer of highly conductive material With average moisture content this will form a conductive electrolyte throughout a wide region surrounding the earth electrode thus reducing the earth resistivity The earth resistance offered by this pit is less than or equal to 2 ohms for Telecom earth For watering these la
155. g network Connectivity requirement Study of existing EPABX System and associated items Preparation of project schedule time line for various activities 2 2 DESIGN AND ENGINEERING The vendor shall be fully responsible for detailed engineering and design of the proposed IP BASED EPABX SYSTEM amp associated equipments Under design amp engineering the vendor shall consider required site specific configuration power budgeting Interface requirement space power battery capacity planning as per technical specifications amp requirements of tender document Complete design and engineering of the requirement needs to be completed before submission of the bid In this regard the bidder shall furnish detailed schematic diagram BOQ Source of supply design data etc of the offered solution clearly specifying depicting various functional modules and their inter connection setup at the time of submission of technical bid itself 2 3 SUPPLY AND STORAGE OF EQUIPMENT This shall include but not limited to supply and storage of equipment and all other items required for installation and commissioning of the systems equipments including the following e Transportation of system equipments and all other components from locations of manufacturing to the locations of installation e Storage during transit transit insurance amp storage warehousing as required until readiness of owner s sites e Statutory clearances including clearan
156. guration shall provide following facilities as minimum Redundant power supply unit Redundant 10 100 Mbps LAN ports Min 8 Universal slots for peripherals boards Analog Digital line and trunks Min 1 Optional Control unit for self survivability as per site requirement INTER OPERABILITY WITH OTHER EPABX SYSTEMS The IP based EPABX system should be able to inter connect with GAIL s existing Alcatel Coral Tadiran Ericsson Siemens Avaya EPABX systems through different types of Subscriber lines Junctions Analog Digital and Compatible SIP IP Trunks The IP based EPABX system shall work seamlessly in multi vendor Q sig compliant EPABX network environment with connectivity to PSTN The Exchange shall support Q Sig on PRI BRI and shall be suitable of being networked with the existing ISDN EPABX systems with feature transparency IP Trunking Offered IP Based EPABX system should be capable of providing seamless IP trunking with existing IP EPABX systems equipped with IP SIP trunking module connected over LAN WAN VLAN and VPN SVPN over public Data Network Input Power All modules Systems Sub systems of the IP based EPABX system should operate in the input DC voltage range from 44 to 54 VDC supply provided from proposed SMPS based FCBC system including the following Communication Servers Media Gateway Peripheral Shelf Remote Shelf consisting of media gateway and control unit for shelf survivability IP based EP
157. hanisms that allow them to maintain 10046 of the telephony services for their user trunk interfaces without any degradation in the intra amp inter unit calls traffic over available media trunks in case of failure in IP connectivity with central EPABX system for a minimum duration of 30 days Once the IP connectivity between remote unit amp central EPABX system is restored back the remote unit shall work with central EPABX system 1 6 6 Remote unit should be able to restart reboot automatically amp shall provide 100 of telephony service as mentioned above without human intervention when the input power supply to the remote unit is resumed after complete power failure even under the failure of IP connectivity with central EPABX system 1 6 7 All components modules sub systems of a Remote unit shall be able to operate in the input DC voltage range from 42 4 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP 1 6 8 1 6 9 1 7 1 7 1 1 7 2 1 7 3 1 7 4 1 7 5 INDIA to 54 VDC supply lt 5 25 Amp 48 VDC Basic building blocks i e Media Gateway Control boards switch power supply units peripheral boards etc of all Remote units must be identical and interchangeable in terms of make model hardware and software version Each media gateway used for building a Remote unit of required confi
158. hat any dispute or disputes are pending before any officer tribunal or court 4 The guarantee herein contained shall not be determined or affected by the liquidation or winding up dissolution or changes of constitution or insolvency of the said but shall in all respects and for all purposes be binding and operative until payment of all money due to you in respect of such liabilities is paid 5 This guarantee shall be irrevocable and shall remain valid upto If any further extension of this guarantee is required the same shall be extended to such required period on receiving instruction from M s on whose behalf this guarantee is issued 6 The Bank Guarantee s payment of an amount is payable on demand and in any case within 48 hours of the presentation of the letter of invocation of Bank Guarantee Should the banker fail to 73 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA release payment on demand a penal interest of 18 per annum shall become payable immediately and any dispute arsing out of or in relation to the said Bank Guarantee shall be subject to the jurisdiction of Delhi Courts V We have power to issue this guarantee in your favour under Memorandum and Articles of Association and the undersigned has full power to do under the Power of Attorney dated granted to him by the Bank Yours fa
159. he present configuration as well as future system upgradeability upto 10 000 ports including addition of new sites media gateways connected via LAN WAN network The IP based EPABX system should have fully non blocking architecture at all levels like System processing Switching fabric amp other resources like DTMF receivers R2 Receivers The IP based EPABX system shall be designed with IP at the core allowing fully distributed IP solutions across data networks The offered system must be fully IPV4 complaint at the time of delivery at site The IP based EPABX system must be IPV6 ready without any cost implications for system up gradations for making the system IPV6 compliant In this regards an undertaking from OEM of IP EPABX system needs to be submitted along with technical bid The IP based EPABX shall support following traditional or mixed IP TDM or full 100 IP configurations on the same platform using same loaded software and licenses 1 IP Communication Devices like IP Phones Mobile IP Phones multimedia PCs SIP phones Soft Phone or H 323 terminal devices etc 2 Legacy TDM communication devices Digital and analog 2 Wire telephone instruments with caller id FSK or DTMF Fax modems ISDN Phones etc Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 3 Wireless Mobility Limited mobility
160. he provisions of this agreement turn out to be void the remainder of this pact shall remain valid The parties to this pact however shall strive to come to an agreement to their original intentions in such a case Name amp Designation Name amp Designation For the Principal For the Bidder Contractor Place Witness 1 84 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject 1 Note INDIA F 1 CERTIFICATE FOR LOGISTIC SUPPORT To be signed by authorized signatory on company s Letterhead On behalf of M S confirms that the EPBAX SYSTEM quoted by us for GAIL Pata against Requisition shall continue to be supported by us The quoted system shall not be withdrawn from Indian market Further confirm that in case of placement of order against this requisition we shall provide backup engineering maintenance support and spare parts support to GAIL for a period of 5 years from the date of placement of order Spares will be directly supplied by us amp not through our authorized representative channel partner Dealer Stockist Indian associates or representative SIGNATURE WITH SEAL UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP If the vendor is an authorized or legal representative of any Principal the support letter from Principal is also required 85 Tender
161. he system IPv6 compliant 6 12 The bidder must specify list of redundant items modules included in the hardware amp software configuration of the system to be supplied along with technical bid 7 0 PROOF OF CONCEPT POC OF OFFERED SOLUTION EQUIPMENT To verify completeness of technical solution offered by the bidder for this tender the bidder will provide Proof of Concept PoC without any cost implication to GAIL in presence of GAIL s representatives in line with the following Not carrying out the PoC by the bidder will lead to rejection of their bid 1 Proof of concept shall be in the form of a technical presentation by the bidders clearly explaining design concepts and selection of particular solution submitted in technical part along with demonstration of samples equipment s etc as per technical specifications 2 The PoC will be carried out as part of the technical evaluation of the bids before the opening of price bids GAIL shall intimate the bidder 7 days in advance for undertaking PoC by the bidder 3 The PoC shall be carried out at GAIL PATA and shall be completed within 1 day inclusive of setup amp demonstration by each bidder 4 During the PoC the bidder shall clearly explain their technical offering solution submitted with the bid An indicative PoC setup has been given in part VIII of technical document 5 The PoC report enlisting the observations made during PoC test and jointly signed by the representatives o
162. hus issued shall be part of the Bidding Documents pursuant to ITB Clause 7 1 and shall be notified in writing by fax post to all prospective bidders who have received the bidding documents Prospective bidders shall promptly acknowledge receipt of each addendum by fax post to the Purchaser The PURCHASER may at its discretion extend the bid due date in order to allow prospective bidders a reasonable time to furnish their most competitive bid taking into account the amendments issued C PREPARATION OF BIDS 10 0 10 1 10 2 Language of Bid The bid prepared by the bidder as well as all correspondence drawings and documents relating to the bid exchanged by bidder and the PURCHASER shall be written in English language provided that any printed literature furnished by the bidder may be written in another language so long as accompanied by an ENGLISH translation in which case for the purpose of interpretation of the bid the ENGLISH translation shall govern In the event of submission of any document certificate by the Bidder in a language other than English the English translation of the same duly authenticated by Chamber of Commerce of Bidders country shall be submitted by the Bidder Metric measurement system shall be applied Documents Comprising the Bids Bid must be submitted online thru GAIL s e Tendering system at https etender gail co in Bidder shall submit both Un Priced Bid and Price B
163. ibers following tests shall be conducted 1 OTDR tesing of each fiber at 1310 and 1550 nm 2 Power meter tesing at 1310 and 1550 nm for fiber identification measurement of insertion loss 3 As build drawing shall be prepared for entire OFC sections in Min A23 Size paper covering 500m OFC segment 2 5 1 7 Installation of other subsystems The scope includes Installation of Management Console Installation of Managed Ethernet Switch Access Unit etc Installation of Voice mail system Installation of Auto attendant system Installation of Call billing accounting system Power cable should be extended from existing power supply system or distribution board panel to Power Distribution board panel provided by the Vendor using minimum 4 sq mm armoured power cable Power Distribution board panel should be equipped with at least 2 nos of spare MCBs of equal rating as that of used for extending power to vendor supplied system equipment All types of power cable termination and earth cable termination shall be carried out using copper lugs GAIL s existing earthing points shall be made available to Vendor Vendor may use the same if found suitable for their supplied equipment Otherwise Vendor shall have to make the necessary arrangement for equipment earthing without any cost implication to GAIL Each system equipment sub rack must be provided with Anti static wrist warp Suitable SS cable gland must be provided for all type cable termin
164. ice providers In case any other particulars of GAIL Pata as receiver of services are required to be mentioned if any under Service Tax law and or CENVAT Credit Rules on the date of providing services to GAIL the same shall also be mentioned on the Invoice As per exiting Rule 4A bidder shall raise a serially numbered invoice stating the following particulars on the face of the invoice a Name address and registration number of service provider b Name and address of GAIL Pata as receiver of service c Description classification and value of taxable services d The amount of services tax and cess thereon both in figure and words It shall be the responsibility of the bidder to pass on the CENVAT Credit benefit to GAIL wherever applicable In case GAIL looses any benefit amount of CENVAT Credit due to any fault of the bidder e g non submission of proper invoice timely which could otherwise have been availed by GAIL as per Rules the same shall be recoverable from the bidder not paid to the bidder The bid rates should be inclusive of all taxes amp duties applicable during the contract period except Service Tax and Education Cess thereon Service Tax and Education Cess thereon to be quoted separately in percentage as well as its total amount in SOR and same shall be reimbursed wherever service provider is liable to pay service tax on submission of documentary evidence invoice s as per Rule 4A of Service Tax Rule 1994 H
165. id through GAIL s e Tendering portal only Bids submitted in any other form such as hard copy though courier post in person fax telegram telex e mail etc shall not be accepted against this Tender Please read Rejection criteria and all other document of tender before submitting bid The Un Priced Bid and Price Bid shall contain the documents in the manner specified below PART I UN PRICED TECHNO COMMERCIAL BID The Un Priced Bid must be complete with the following Covering Letter on Bidder s Letter head Copy of DD for Tender Fee Copy of Original EMD Bid Security Copy of Power of Attorney Documents against BEC An undertaking on letter head that content of tender document has not been modified altered as per format given in IFB IMLO G Blank Price Schedule i e price schedule format without the prices rates but mentioning Signature of Bidder 22 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA QUOTE NOT QUOTED towards proof of submission of prices as per price schedule in Price Bid Part ll submitted separately H Format of AGREED TERMS amp CONDITIONS F 14 duly filled in I Scanned copy of Integrity Pact on plain paper duly signed amp stamped manually as well as digitally exactly in Format F15 J All other Forms amp Format of Section V includ
166. ies in particular to prices specifications certifications subsidiary contracts submission or non submission of bids or any other action to restrict competitiveness or to introduce cartelization in the bidding process iii The Bidder Contractor undertakes not to commit any offence under the relevant Anti corruption Laws of India Further the Bidder Contractor will not use improperly any information or document provided by the Principal as part of the business relationship regarding plans technical proposals and business details including information contained or transmitted electronically for the purposes of competition or personal gain and will not pass the information so acquired on to others iv The Bidder Contractor will when presenting his bid undertakes to disclose any and all payments made is committed to or intends to make to agents brokers or any other intermediaries in connection with the award of the contract 2 The Bidder Contractor will not instigate and allure third persons parties to commit offences outlined above or be an accessory to such offences Section 3 Disqualification from tender process and exclusion from future contracts If the Bidder before the award of contract has committed a transgression through a violation of any provisions of Section 2 or in any other form so as to put his reliability or credibility as Bidder into question the Principal shall be entitled to disqualify put on holiday o
167. igital telephone instruments and power supply line drivers 01 Lot HDSL S HDSL Modems used for EPABX interconnections 01 Lot Complete voice mail system hardware and software s 01 Lot Complete Call billing system hardware and software s 01 Lot Complete 48VDC FCBC systems excluding batteries 01 Lot Further details of Buyback items are enclosed as per Annexure E 12
168. ignature of Bidder 64 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA BID FORM F 4 To Sr Manager C amp P GAIL India Ltd Pata India Attn Mr Paul Philip FAX 91 5683 282446 Dear Sir After examining reviewing the Bidding Documents for including technical specifications drawings General and Special Purchase Conditions and schedule of rates etc the receipt of which is hereby duly acknowledged we the undersigned pleased to offer to execute the whole of the Job of the said Bid Documents including Addenda Nos We confirm that this bid is valid for a period of Four 4 months from the date of opening of Techno Commercial Bid and it shall remain binding upon us and may be accepted by any time before the expiration of that period If our bid is accepted we will provide the performance guarantee equal to 1096 ten per cent of the Contract Price for the due performance with in fifteen days of such award Until a final Purchase Order Agreement is prepared the bid together with your written acceptance thereof in your notification of award shall constitute a binding Agreement between us We understand that Bid Document is not exhaustive and any action and activity not mentioned in Bid Documents but may be inferred to be included to meet the intend of the Bid Documents shall be
169. imary connections Blue Secondary connections Grey Subscriber Connections Note Quantity length and Color shall be as per sit specific configuration to meet complete cabling interconnection interface requirement plus 10 spare patch cable for future use PART V SECTION IV TECHNICAL SPECIFICATIONS FOR COMPLETE FCBC SYSTEM Item No Description Qtty Unit 5 Complete FCBC System 1 Lot 28 Tender Document No Tender Subject GAIL PATA C amp P 20040734 PP E Tender No 8000005311 INDIA DETAILED BILL OF MATERIAL UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP S no DESCRIPTION Quantity 1 48VDC SMPS BASED MODULAR POWER PLANT FCBC FOR 01 Lot TELECOM SYSTEM per the following configuration S no Telephone Input Min DC Battery Min Quant Exchange Supply Load Capacity SMPS ity Locations Excludin Redunda g Battery ncy current 1 1 QC Lab Main 230 VAC 50A 200 AH 1 01 1 2 554 230 VAC 50A 200 AH 1 01 1 3 551 230 VAC 25A 65 AH 1 01 1 4 SBI 230 VAC 25A 65 AH 1 01 1 5 D S 230 VAC 25A 65 AH 1 01 1 6 GAON 230 VAC 50A 200 AH 1 01 2 Installation material for Complete System 01 Lot 230 VAC main input cable 3core Armoured cable Min 20 meter per site MCB for AC Isolation min 1 set per site DC Output Distribution Frame with min 6 nos of MCB Min 1 set per site Battery Cable and connectors
170. in local loop like DECT VoWLAN WiFi 4 Dual mode Fixed Mobile Convenience WiFi Cellular 5 6 YS Analogue Digital and IP Trunking CO E amp M E1 ISDN PRI and SIP IP Digital Phones amp Analogue Phones directly connected to the EPABX system shall have smooth amp trouble free operation using standard 2 wire telephone cable with minimum length of 800 meter and 5Km respectively from EPABX system 1 1 10 The IP based EPABX system should be based on universal port architecture and modular in design to enable seamless growth of subscriber amp trunk interfaces by adding necessary cards sub racks as and when required System should not impose any restriction in terms of slots usage for a particular functional benefit The IP based EPABX system should support at least following voice encoding standards 1 1 11 1 1 12 1 1 12 1 1 13 1 1 14 1 1 15 1 1 16 0 G 711 iii G 729 A B G 722 wideband The IP based EPABX call switching for internal calls 1 limited to a single location should be based on the G 711 uncompressed PCM standard but WAN calls outside the location should use the G 723 1 or G 729 A B compression algorithm The IP based EPABX system must support Network Time Protocol to synchronize the system data time of network devices The IP based system should be suitable to accommodate both Decadic Pulse DP and DTMF telephones The system should support outgoing DTMF transmi
171. in the CONTRACT are to be supplied according to the standards data sheets tables specifications and drawings attached thereto and or enclosed with the CONTRACT itself and according to all conditions both general and specific enclosed with the contract unless any or all of them have been modified or cancelled in writing as a whole or in part Signature of Bidder 39 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM GAIL INDIA LIMITED 8 1 9 1 9 2 10 10 1 10 2 11 12 PATA UP INDIA All instructions and orders to SELLER shall excepting what is herein provided be given by PURCHASER All the work shall be carried out under the direction of and to the satisfaction of PURCHASER All communications including technical commercial clarifications and or comments shall be addressed to PURCHASER and shall always bear reference to the CONTRACT Invoices for payment against CONTRACT shall be addressed to PURCHASER e The CONTRACT number shall be shown on all invoices communications packing lists containers and bills of lading LR etc op Contract Obligations Once a contract is confirmed and signed the terms and conditions contained therein shall take precedence over the Seller s bid and all previous correspondence Modification In Contract All modifications leading to changes in the CONTRACT with respect to techni
172. in unit price or other terms and conditions Limitation of Liability Notwithstanding anything contrary contained herein the aggregate total liability of Seller under the Agreement or otherwise shall be limited to 10096 of Agreement Order price However neither party shall be liable to the other party for any indirect and consequential damages loss of profits or loss of production ERA k k kk kk Signature of Bidder 50 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED og PON gt 7 A PATA UP INDIA Section lll Special Conditions of Contract CONTENTS DELIVERY SCHEDULE PERFORMANCE BANK GUARANTEE PG CPBG PBG TERMS AND MODE OF PAYMENT PRICE REDUCTION SCHEDULE GUARANTEE WARRANTY INCOME TAX AND TDS TAX DEDUCTED AT SOURCE FOR THE INSTALLATION AND COMMISSIONING AND AMC CHARGES PART Y amp Z OF SOR ONLY SERVICE TAX FOR THE INSTALLATION AND COMMISSIONING AND AMC CHARGES PART Y amp Z OF SOR ONLY SPARE PHILOSOPHY GUIDELINES FOR IMPOSITION OF PUNITIVE FINES FOR SERVICE PORTION 10 OTHER TECHNICAL REQUIREMENTS 11 SAFEGUARDING OF EXISTING UTILITIES AND SERVICES 12 COMPLIANCE TO HEALTH SAFETY amp ENVIRONMENT REQUIREMENT Signature of Bidder 51 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDI
173. ineer before start of FAT FAT shall be carried out after review and approval of FAT procedure documents as per tender requirements FAT shall be conducted in the presence of the representative Owner The tests shall be carried out on all systems items including those supplied by Sub vendors and acceptance certificates shall be issued The FAT shall include but not be limited to Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA e Mechanical checks to the equipment for dimensions inner and outer supports finishing welds hinges terminal boards connectors cables painting etc e Electrical checks including internal wiring external connections to other equipment etc e Check for assuring compliance with standards mentioned in the specifications e Verification BOM specifications etc as per tender documents e Individual check on each module sub assembly as applicable Checks on power consumption and heat dissipation characteristics of various equipments e Functional testing covering the features amp functions of the system and its associated items as per tender specifications Any other test not included in System document but relevant to the project as desired by the Owner Engineer at the time of factory acceptance testing vi TEST REPORT The observations and tests results obtained during various t
174. ing representative s to attend un priced bid opening and price bid opening Name amp Designation Signature Yours faithfully Signature Name amp Designation For and on behalf of Note This letter of authority should be on the letterhead of the bidder and should be signed by a person competent and having the power of attorney 67 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA F 7 NO DEVIATION CONFIRMATION To Sr Manager C amp P GAIL India Ltd Pata India Attn Mr Paul Philip FAX 91 5683 282446 Dear Sir We understand that any deviation exception in any form may result in rejection of bid We therefore certify that we have not taken any exceptions deviations anywhere in the bid against subject tender and we agree that if any deviation exception is mentioned or noticed our bid may be rejected SEAL AND SIGNATURE OF BIDDER F 8 CERTIFICATE To Sr Manager C amp P GAIL India Ltd Pata India Attn Mr Paul Philip FAX 91 5683 282446 Dear Sir If we become a successful bidder and pursuant to the provisions of the Bidding Documents award is given to us for supply Of the following certificate shall be automatically enforceable We agree and acknowledge that the Employer is entering
175. ing F2 F4 F5 F6 F7 F8 F 11 etc duly filled in K Complete Tender Document i e Volume 1 of 2 and Volume 2 of 2 duly signed digitally L Alltechnical and commercial details other than the rate price bidder willing to submit M Any other information details required as per bidding document including addendum corrigendum to this bidding document if issued All the documents should be digitally signed through a valid Class 3 Digital Certificate to be obtained from certifying agencies as detailed in the Instruction for participation in e tendering All above documents must be uploaded in collaboration folder on GAIL s portal PART II PRICE BID PRICE SCHEDULE Priced Bid shall contain only prices mentioned in all Field Box strictly in the Price Schedule format Section VI of tender duly signed digitally No stipulation deviation terms amp conditions presumption basis or any documents etc shall be stipulated submitted in Priced bid GAIL shall not take cognizance of any such statement and may at their discretion reject such price bids Bidders are advised NOT to mention Rebate Discount separately either in the Price Schedule format or anywhere else in the offer In case bidder s intend to offer any Rebate Discount they should include the same in the item rate s itself under the Price Schedule and indicate the discounted unit rate s only In case it is observed that any of the bidder s has have mentioned Di
176. ing any term in regard thereof leading to re tendering GAIL shall forfeit Earnest Money paid by the bidder and such bidders shall be debarred from participation in re tendering of the same job s item s Signature of Bidder 35 Tender Document No Tender Subject GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA SECTION Il General Conditions of Contract Goods GCC Goods Signature of Bidder 36 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject Article UPGRADATION OF EPABX SYSTEM INDIA LIMITED PATA UP INDIA Section Il General Conditions of Contract GOODS INDEX Title Definitions Seller to inform Application Country of origin Scope of Contract Standards Instructions direction amp correspondence Contract Obligations Modification in Contract Use of Contract Documents amp Information Patent Rights Liability amp Compliance of Regulations Performance Guarantee Inspection Testing amp Expediting Time Schedule amp Progress Reporting Delivery amp Documents Transit Risk Insurance Transportation Incidental Services Spare Parts Maintenance Tools Lubricants Guarantee Terms of Payment Prices Subletting amp assignment Time as Essence of Contract Delays in the Seller s Performance Price
177. into the Agreement solely on its own behalf and not on behalf of any other person or entity In particular it is expressly understood and agreed that the Government of India is not a party to the Agreement and has no liabilities obligations or rights there under It is expressly understood and agreed that the Employer is authorised to enter into Agreement solely on its own behalf under the applicable laws of India We expressly agree acknowledge and understand that the Employer is not an agent representative or delegate of the Government of India It is further understood and agreed that the Government of India is not and shall not be liable for any acts omissions commissions breaches or other wrongs arising out of the Agreement Accordingly we hereby expressly waive release and forego any and all actions or claims including cross claims VIP claims or counter claims against the Government of India arising out of the Agreement and covenants not to sue to Government of India as to any manner claim cause of action or things whatsoever arising of or under the Agreement Seal and Signature of Bidder 68 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA F 11 ANY PAYMENT FROM GAIL PATA INCLUDING RETURN OF EMD WILL BE ONLY THROUGH E BANKING HENCE THE BIDDER HAS TO COMPULSORILY FILL UP THIS AND SUBMIT WITH THE BI
178. ion of subscriber lines Integration of EPABX units over OFC Configuration Programming Commissioning and SAT STAGE 3 Changeover to New Exchange Shifting of existing subscribers to new EPABX Shifting of Existing Links PRI PSTN PA System etc to New EPABX Trial run 15 Days of total system STAGE 4 Decommissioning of Existing Systems Decommissioning of Old Exchange Associated items Decommissioning FCBC Power Plants Decommissioning of Rack cables connector etc STAGE 5 Disposal of Old system under buyback Removal of all hardware from GAIL s premises for further disposal STAGE 6 Training as per schedule STAGE 7 Handing over Final Acceptance of the system by GAIL Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM GAIL INDIA LIMITED UP INDIA PART II SCOPE OF WORK Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM GAIL INDIA LIMITED UP INDIA PART II SCOPE OF WORK The Vendors scope of work defined in this document shall be on turnkey basis and shall include the following Site Survey project management system design detailed engineering manufacture procurement and supply of all related goods and providing all related services including FAT installation testing integration commissioning test r
179. ion then the bidder shall make note of such abatement exemption in SOR else their quoted price shall be evaluated after loading of service tax at the rate applicable without any abatement i e presently 12 36 at the time of bid opening instead of lower rate of service tax as quoted by the bidder which will be completely sole discretion of GAIL However reimbursement of service tax will be restricted to the rates as quoted by bidder in percentage as well as its total amount in SOR and contractor shall be liable to pay differential service tax at its own to government department During the execution of the contract GAIL may ask for copy of challan to ensure the payment by contractor of such differential service tax D In case rate of service tax quoted by bidder is higher than maximum applicable rate as per prevailing service tax rules it shall be restricted to the prevailing maximum rate i e presently 12 36 for reimbursement purpose and in the same line for evaluation purpose also the prevailing maximum rate i e presently 12 36 shall only be considered The Higher rate of service tax quoted by bidder as stated above in percentage as well as its total amount in SOR shall be termed as void and not be considered in any case which will be completely sole discretion of GAIL The bidder who is exempted to pay Service Tax and Education Cess thereon due to annual turnover at the time of bid submission and later on if it bec
180. iry of warranty of 2 years This includes a Wear amp tear spares amp consumables and the corrective actions on the Hardware Software amp Firmware of the all supplied systems hardware and software b 24 x 7 24 hours x 7 days a week round the clock technical support for problem diagnosis through remote login amp tele conversation with GAIL personnel for the system implemented through this work order 2 12 2 The AMC charges quoted by the vendor shall include the cost of all spares equipment instruments consumables amp services including manpower transportations of material travel lodging insurance to take care of all preventive amp breakdown maintenance activities during AMC period as mentioned under Scope of AMC below 2 12 3 Scope of AMC Following systems are to be covered under AMC services Complete IP based EPABX system hardware and software including Communication Servers Media Gateway s Peripheral shelves All subscribers trunk network modules All common and control boards including PSU Associated system devices like management console call billing system voice mail autoattendent system MOH devices 2 12 4 All technical problems related to IP based EPABX and associated systems equipment s covered under AMC will be prioritized into 3 severity categories Critical Subscriber Trunk Telephony Services affected due to problems in Core Servers Media Gateways It is the highest level o
181. istribution frame shall be firmly fixed in wall of equipment room Routing of all cables from Equipment Rack to MDF shall be through cable trey GI Perforated Aluminum ladder type of suitable size digital analog subscriber cables shall be terminated in Krone modules sequentially as per TEC ITD ITU standards Spare cable entry exit points shall be properly sealed to avoid dust rodent ingress 2 5 1 6 OFC cable Laying 11 Tender Document No Tender Subject GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA EPABX locations as per the following Approximately 9 Km OFC cable 12F multi tube SM G 652 Armored cable has to be laid between S no From Location To Location Approx distance Cable laying mode 1 QC Lab 554 1800 m Along existing cable trey 2 QC Lab 551 1200 m Along existing cable trey 3 QC Lab D S C Room 2800 m Along existing cable trey 4 55 1 5 1 800 m Along existing cable 3 55 4 Admin 800 m Along existing cable trey Excavation 400 meter The scope includes the following A OFC laying in existing Indoor Outdoor cable trey including Handling shifting storage of OFC cable drums Laying of Armored OFC cable along existing cable trey Fixing clamping of cable using suitable cable tie GI wire stripes at 2 5 meter interval Routing of cables inside buildings upto te
182. ithfully Bank By its Constituted Attorney Signature of a person duly authorized to sign on behalf of the Bank 74 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM GAIL INDIA LIMITED UP INDIA INSTRUCTIONS FOR FURNISHING PERFORMANCE GUARANTEE 1 The Bank Guarantee by successful bidder s will be given on non judicial stamp paper as per stamp duty applicable The non judicial stamp paper should be in name of the issuing bank In case of foreign bank the said bank guarantee to be issued by its correspondent bank in India on requisite non judicial stamp paper and place of bid to be considered as Delhi 2 The bank guarantee by bidders will be given from bank as specified in ITB 3 A letter from the issuing bank of the requisite Bank Guarantee confirming that said bank guarantee and all future communication relating to the Bank Guarantee shall be forwarded to Employer 4 If a bank guarantee is issued by a commercial bank then a letter to Purchaser and copy to Consultant confirming its net worth is more than Rs 1 000 000 000 Rupees one hundred crore or its equivalent in foreign currency along with a documentary evidence 75 Tender Document No Tender Subject INDIA AGREED TERMS AND CONDITIONS Bidders must confirm comment to all points GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADA
183. ity for malicious call tracing It should also manage all the incidents and generate event alarms reports informing date hour amp severity level with colour indication according to the severity level of the alarm This module must be able to centralize the alarms and events of the total system including remote units if any 1 5 6 Accounting of all calls generated by the users including cost date hour Must provide different options to group the monitoring of the calls cost centre extension number trunk user city area associated to dialled numbers EPABX system should have buffer of last 30 days call details in case of Call billing system management system failed 1 5 7 Network Topology Layout The management system should provide a topological view of the telecommunications system in graphical form such as central EPABX remote unit s and connectivity 1 5 6 Security management traffic between the remote console session and the control amp management system unit must be encrypted for necessary system data security 1 5 7 Remote Access The IP based EPABX system shall have the provision of remote monitoring programming amp maintenance of EPABX system This remote monitoring programming amp maintenance of IP based EPABX system from outside by the vendor shall be possible by accessing the system through INTERNET OR DIRECT dial up modem connection 16 REMOTE UNITS The Central Unit of IP based EPABX system shall support provi
184. k Order Purchase Order 6 Certificate from the Bidder s statutory auditors must be furnished in the format below for LOA Work Order Purchase Order mentioned above separately for each orders 7 lt may be noted that in the absence above certificates the details would be considered inadequate and could lead to the bid being considered ineligible for further evaluation Certificate from the Statutory Auditor regarding Supply of Good Works Services Based on its books of accounts and other published information authenticated by it this 1s to certify that LOA PO WO RO Pa ene aM vate Rs dated was awarded to HP Name of the Bidder by Name of Client to execute Name Supply Work Service Supply works services commenced on Date and was is likely to be completed on n Date if any It is certified that the total value of contract order executed by anodes Name of bidder was Specify Currency and amount and executed value Specify Currency and amount Name of Audit Firm Signature of Authorized Signatory Chartered Accountant Date Name Designation Seal Membership no Signature of Bidder 11 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPG
185. l pages and return the acceptance copy to the PURCHASER Performance Guarantee Within 15 days of the receipt of the notification of award Fax of Intent from the PURCHASER the successful bidder shall furnish the performance guarantee for 10 of order value through DD BG LC in accordance with provisions of General Conditions of Contract GCC Goods in the form provided in the bidding documents The proceeds of Performance Guarantee shall be appropriated by the PURCHASER as compensation for any loss resulting from the SELLER s failure to complete his obligations under the CONTRACT without prejudice to any of the rights or remedies the PURCHASER may be entitled to as per terms and conditions of CONTRACT The proceeds of this Performance Guarantee shall also govern the successful performance of Goods and Services during the entire period of Contractual Warrantee Guarantee The performance guarantee shall be denominated in the currency of the CONTRACT The Performance Guarantee shall be valid for the duration of 90 days beyond the expiry of Warrantee Guarantee period The Bank Guarantee will be discharged by PURCHASER not later than 6 months from the date of expiration of the Seller s entire obligations including any warrantee obligations under the CONTRACT The performance guarantee shall be towards faithful performance of the contractual obligations and performance of equipment This Bank Guarantee shall be from any Indian scheduled bank or a bran
186. l programming and maintenance of IP EPABX shall be given at manufacturer s premises for min 12 man days covering the following product family complete hardware software and technology details System Configurations design considerations to meet specific requirements System Modification Up gradation Internetworking Numbering schemes routing signalling Testing and diagnostics Value added services Unified Communications Administrative functions Backup restore Crash Recovery DR The above trainings are to be provided by OEM Certified System Engineers of offered IP EPABX System AT MANUFACTURES PREMISES having requisite infrastructure for providing such training Periodic Training to GAIL engineers Min 24 man days on day to day operation maintenance system data backup procedure change of configuration alteration of subscriber trunk operator facilities etc shall be provided at site as per the following schedule 1 Within first six months 08 man days refresher course ii After one year 08 mandays Advanced system level training II 17 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA iii After one year and before completion of warranty period 08 Mandays Review 2 9 Documentation 2 9 1 After the award of work the vendor shall submit the following documents
187. l provide unit price of each Spare module card which shall be valid for the procurement of the spares for operation and maintenance in subsequent years 2 8 TRAINING 2 8 1 282 2 8 3 It shall be explicitly understood that owner s personnel shall be fully associated during engineering installation testing and commissioning activities and this opportunity shall be taken by Vendor to impart on the job training in addition to on site trainings Vendor shall provide comprehensive documentation course materials manuals literature etc as required for proper training of owner s personnel at his own cost After the completion of the course all such materials shall become the property of GAIL ON SITE TRAINING Immediately after commissioning of the system min 12 man days training on General functioning of IP BASED EPABX SYSTEM including card module sub system wise details system fault diagnosis troubleshooting upgradeability add on features etc shall be given at site at the expense of the Vendor Scope of on site training should include the following as minimum Complete IP EPABX system including call billing Auto attendant amp voice mail FCBC System LAN WAN system The above trainings are to be provided by OEM Certified System Engineers having full knowledge of programming and maintenance of supplied equipment 2 8 4 ADVANCED SYSTEM LEVEL TRAINING AT MANUFACTUERS PREMISES 2 8 5 Hands on training on advanced system leve
188. l relieve the Vendor of his responsibility for material design quality assurance and the guaranteed performance of the system and its constituents Vendor shall inform the owner at least 7 days in advance of the date at which the system would be ready for testing All relevant documents test plan and manuals shall be submitted to GAIL before that time Vendor shall arrange sufficient manpower of required skill and material for conducting various tests All technical personnel assigned by the vendor shall be fully conversant with the system specifications and requirements They shall have the specific capability to demonstrate complete system features and functionalities and to incorporate any minor modifications suggestions put forward by the owner if so required to meet tender specifications and requirements iv Till GAIL accepts the system a log of each and every failure of components shall be maintained It shall give the date and time of failure description of failed component circuit module component effect of failure of component on the system equipment cause of failure date and time of repair mean time to repair etc v Methodology to be followed during IAT Installation SAT Test Run and Commissioning shall include but not limited to the following FAT GUIDELINES The vendor on his own exactly in line with FAT procedure shall conduct pre factory acceptance testing and test reports for the same shall be forwarded to Owner Eng
189. le keys Control Direct access to specified trunks Minimum 2 Line 40 character alphanumeric display DTMF Dial Pad with call processing buttons Lamp indications for console status Multiple tenant groups with designated group queue and night service extensions Trunk verification Name dialing Status indication of Station Serial Calling Priority Queuing Force trunk release Override Barge in Monitoring of ongoing call Programmable enable and disable Trunk group status Last Number redial Hands free dialing Date and Time Display Multiple line appearance with incoming call queue IF offered EPABX system does not support desktop Operator Console majority of the features functions needs to be implemented by supplying and using digital phones of same make which does not require any external power Min specifications of digital phones are mentioned in section II 11 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 1 15 3 TECHNICAL SPECIFICATION OF PC BASED OPERATOR CONSOLE SW The IP based EPABX system should be equipped with PC based Operator Console which shall have connectivity with EPABX system using Ethernet 10 100 1000 Mbps interface over LAN This PC based operator console shall provide all functionality of desktop operator console as mentioned above using GUI based Desktop Application
190. les brakets etc The installation of equipments shall be done so as to present neat and clean appearance in accordance with approved installation document drawings All inter bay power supply and other cables shall be routed through cable trays No cable shall be visible inside equipment room All through wall openings trenches etc shall be properly sealed to prevent the entry of rodents insects and foreign materials System programming of the new IP BASED EPABX SYSTEM as per GAIL s requirement including Programming and configuration of main EPABX system parameters Programming and configuration of subscribers as per approved numbering plan Programming of trunks other interface Programming and configuration of Class of services feature facility codes Programming and configuration of Voice guides greeting ACD call routing Programming and configuration of speech path Subscribers groups Programming and configuration of alarm interface and other network ports Programming and configuration of attendant consoles Programming and configuration of IP Phones Programming and configuration of Digital phones Programming and configuration of call billing system Programming and configuration of Management console Programming and configuration of Ethernet Switch fiber ports LAN port etc If during installation and commissioning any repairs are undertaken the maintenance spares supplied with IP BASED EPABX SYSTEM shall not be used f
191. ll duties and taxes and freight up to Pata site Commercial Technical loading if any cenvat benefit as mentioned above NOTE Price has to be quoted strictly in the price schedule format only with all desired break up i e Ex works taxes duties freight etc for Indian Bidder The bid will be rejected in case written as actuals or to pay extra 33 0 Purchase Preference 33 1 Purchase preference to Central Government Public Sector Undertaking shall be allowed as per Government instructions in vogue 34 0 Public Procurement Policy from MSEs Following provision has been incorporated in tender for MSEs in line with notification of Government of India vide Gazette of India No 503 dated 26 03 2012 proclaiming the Public Procurement Policy on procurement of goods and services from Micro and Small Enterprises MSEs Signature of Bidder 30 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA 35 0 35 1 35 2 35 3 UP INDIA i Issue of Tender Documents in case of Open Tenders to MSEs free of cost ii Exemption to MSEs from payment of EMD Bid Security iii In Tender participating Micro and Small Enterprises quoting price within price band of L 1 15 shall also be allowed to supply a portion of requirement by bringing down their prices to L1 price in a situation where L 1 price is from someone other than a micro and
192. ll transfer conference while a conversation is already in progress r Adjustable Handset and Monitor speaker volume s dialling t Optical call alert LED LCD for incoming call u Echo cancelling for local echo AEC full duplex v Alphanumeric keypad for dial by name w Make OEM of IP EPABX system or as per approved make Appendix A Offered Desktop IP Telephone shall be included in POC testing for verifying Build quality aesthetics ruggedness ease of operation and technical features functions etc PART V SECTION III TECHNICAL SPECIFICATIONS OF 19 Tender Document No Tender Subject INDIA COMPLETE OFC BASED LAN WAN SYSTEM GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP Item No Description Qtty Unit Complete OFC Based LAN WAN System 1 Lot DETAILED BOQ FOR OFC Based LAN WAN System S no Description Quantity Unit 1 Managed 24 port L2 L3 Ethernet Switch chassis equipped with 2 EA 6 x SFP based fiber port Single Mode Gigabit LAN 6 x SFP transceiver 12 x 10 100 1000 baseT LAN port 1 1 redundant power supply for 48VDC operation 2 Managed Ethernet Access Unit equipped with 6 EA Min 2 x SFP based fiber port SM Gigabit with SFP transceivers Min 8 x 10 100 1000 baseT LAN Port 48VDC power supply unit 3 12 fiber jelly filled armoured multi tube single mode optical fibre 90
193. llowing break up a Cenvatable Excise Duty b Non Cenvatable Excise Duty Confirm whether you will submit CENVATABLE INVOICE to GAIL to enable GAIL to claim CENVAT CREDIT BENEFIT SALES TAX Specify CST VAT Confirm the present rate of CST against form in VAT in 96 considered in the price bid In case Sales Tax is not applicable on freight charges presently and if it becomes applicable at the time of delivery due to any reasons other than statutory the same will be borne by the Vendor Only statutory variations if any in the present rate of CST VAT upto contractual delivery period shall be to Owners account subject to documentary evidence to be furnished by the vendor 77 Tender Document No Tender Subject SL NO INDIA DESCRIPTION GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP VENDOR S REPLY CONFIRMATION tick Y whichever is applicable 20 Confirm that in the event of order bidder shall pass on the amount of Cenvat benefit to GAIL as mentioned by them in the price bid Otherwise GAIL shall deduct the differential amount 23 Confirm that bidder is not under any liquidation any court receivership or similar proceedings and bankruptcy If same is noticed found in future the Bid submitted may be rejected terminated at any stage 24 Confir
194. low the INSPECTOR to visit during working hours the workshops relevant for execution of the CONTRACT during the entire period of CONTRACT validity In order to enable PURCHASER s representatives to obtain entry visas time SELLER shall notify PURCHASER two months before assembly testing and packing of main EQUIPMENT If requested SELLER shall assist PURCHASER s representatives in getting visas the shortest possible time applicable only in case of foreign order SELLER shall place at the disposal of the INSPECTOR free of charge all tools instruments and other aPelargonic Acidratus necessary for the inspection and or testing of the GOODS The INSPECTOR is entitled to prohibit the use and dispatch of GOODS and or materials which have failed to comply with the characteristics required for the GOODS during tests and inspections SELLER shall advise in writing of any delay in the inspection program at the earliest describing in detail the reasons for delay and the proposed corrective action ALL TESTS and trials in general including those to be carried out for materials not manufactured by SELLER shall be witnessed by the INSPECTOR Therefore SELLER shall confirm to PURCHASER by fax or e mail about the exact date of inspection with at least 30 days notice SELLER shall specify the GOODS and quantities ready for testing and indicate whether a preliminary or final test is to be carried out If on receipt of this notice PURCHASER should wai
195. lowed 1 4 Other Requirements 1 4 1 1 Cable Core Assembly Primary coated fibers are placed in loose tubes which are around a central strength member It shall be protected by means of filling compound having properties of non hygroscope dielectric material and or swelling tape 1 4 1 2 Secondary Protection Loose packing within a tube which shall be filled with thixotropic jelly to protect primary coated fibers 1 4 1 8 Strength Member Fiber Reinforced Plastic with 2 0 05 mm of diameter which will provide strength and flexible enough in order to keep the fiber strain within permissible values 1 4 1 4 Filling Compound it shall be compatible to fiber secondary protection core wrapping etc preferably thixotropic jelly It shall be removable easily for splicing 1 4 1 5 Filler Tube As mentioned in the diagram to maintain the circularity of the cable 1 4 1 6 Aramid Yarn To be used around the loose tubes as per specification for extra protection to the loose tubes 1 4 1 7 Moisture Barrier Water swellable yarn dry binder threads impregnated with super absorbent polymer SAP shall be applied helically around the glass aramid yarn with a minimum pitch of 25 mm 1 4 1 8 Inner Sheath MDPE of size 1 2 mm to 1 5 mm 23 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 1 4
196. lvent provided that such Signature of Bidder 46 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED 28 3 28 3 1 28 3 2 29 29 1 30 30 1 30 2 30 3 30 4 PATA UP INDIA termination will not prejudice or affect any right of action or remedy which has accrued or will accrue thereafter to the PURCHASER Termination for Convenience The PURCHASER may by written notice sent to the SELLER terminate the CONTRACT in whole or part at any time for his convenience The notice of termination shall specify that termination is for the PURCHASER s convenience the extent to which performance of work under the CONTRACT is terminated and the date upon which such termination becomes effective The GOODS that are complete and ready for shipment within 30 days after the SELLER s receipt of notice of termination shall be purchased by the PURCHASER at the CONTRACT terms and prices For the remaining GOODS the PURCHASER may opt a to have any portion completed and delivered at the CONTRACT terms and prices and or b to cancel the remainder and pay to the SELLER an agreed amount for partially completed GOODS and for materials and parts previously procured by the SELLER Force Majeure Shall mean and be limited to the following a War hostilities b Riotor Civil commotion c Earthquake flood tempest lightening
197. ly certified by Engineer In Charge EIC through e banking Remaining 5 of after completing decommissioning dismantling and removal of buy back items from GAIL s premises For Installation and commissioning 100 payment toward installation and commissioning shall be made within 30 days after installation testing and commissioning trial run and acceptance duly certified by Engineer In Charge EIC For post warranty comprehensive AMC The payment will be made on running bills raised every quarter 3 months of service 4 PRICE REDUCTION SCHEDULE In case of delay in delivery of materials beyond contractually agreed delivery schedule price reduction schedule will be applicable 20 596 of material supply portion value per week of delay or part thereof subject to ceiling of 5 FIVE PERCENT of the total order value For details please refer GCC Goods In case of delay in Installation and Commissioning beyond contractually agreed Installation and Commissioning schedule price reduction schedule will be applicable 20 596 of Installation and Commissioning value per week of delay or part thereof subject to ceiling of 596 FIVE PERCENT of the total order value For details please refer GCC Goods However the total price reduction against delay in delivery of materials as well as delay in Installation and Commissioning will be limited to ceiling of 5 FIVE PERCENT of the total order value 5 Guarantee Warranty Vendor shall p
198. m infrastructure of Petrochemical Complex Pata The proposed system shall be used for providing campus wide effective and reliable two way intercom facility for plant operation and during critical emergency situations Following activities briefly outlines the requirement 1 Replacement of Existing PCM TDM based EPABX system with IP EPABX System 2 Deployment of Campus wide OFC based LAN W AN system for EPABX Connectivity 3 Replacement of Existing FCBC system with Modular SMPS based DC power plant 4 Supply of UPS system for network management and call monitoring system 5 Supply of PC Workstations consoles spares other associated items 6 Decommissioning and Disposal of old systems under buyback 7 Providing Warranty and AMC services Work execution methodology for total system is given below STAGE 1 Up gradation of Infrastructure Laying of 12F SM OFC cable between Exchange Locations 3 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Installation of Utility Rack for Fiber Termination and Power Distribution Installation of Gigabit fiber LAN Hardware Installation of FCBC UPS and Battery Bank STAGE 2 Installation of New EPABX System Installation of EPABX at specified locations Installation of associated systems VMS AA Console NMS digital IP Phones Installation of MDF for Terminat
199. m that any correction documents submitted in the Un priced part has been initialed and with company seal affixed by the authorized person 25 Whether any of the Directors of Vendor is a relative of any Director of Owner or the vendor is a firm in which any Director of Owner or his relative is a Partner or the vendor is private company in which any director of Owner is a member or Director Confirmed Not Confirmed 26 Please confirm you have not been banned or delisted by any Government or Quasi Government agencies or PSUs If you have been banned then this fact must be clearly stated This does not necessarily be cause for disqualification However if this declaration is not furnished the bid shall be rejected as non responsive Confirmed Not Confirmed 27 Confirm that all documents submitted with bid against the subject tender are true and genuine and in case of any discrepancy noticed or observed at any stage bidder shall be personally responsible not only for the damages or loss to GAIL but also for criminal proceedings under the relevant laws Confirmed Not Confirmed 28 Confirm that the contents of the tender documents its enclosures amendment s corrigenda addenda etc have not been modified or altered and in case it is found that the tender document has been modified altered by the bidder the bid at any stage shall be liable for rejection Confirmed Not Confirmed 29
200. mage to property and any other loss damage costs and expenses incurred as a result of the inspection B BIDDING DOCUMENTS 7 0 Content of Bidding Documents 7 1 The bidding documents are those stated below and should be read in conjunction with any addenda issued in accordance with ITB Clause VOLUME 1 of 2 Commercial Section Instructions to Bidders ITB for participation in E Procurement Sub section 1 General Instructions to Bidders ITB Sub section 2 Section 11 General Conditions of Contract Goods GCC Goods Section 111 Special Conditions of Contract Section IV Packing and Shipping Instruction Section V Forms and Formats Section VI Price Schedule VOLUME 2 of 2 Technical Specifications amp Scope of suppl 7 2 The Bidder is expected to examine all instructions forms terms and specifications in the bidding documents The Invitation for Bids IFB together with all its attachments thereto shall be considered to be read understood and accepted by the bidders Failure to furnish all information required by the bidding documents or to submit a bid not substantially responsive to the bidding documents in every respect will be at the Bidder s risk and may result in the rejection of its bid 8 0 Clarification of Bidding Documents 8 1 A prospective bidder requiring any clarification of the Bidding Documents may notify GAIL in writing or by fax or e mail at GAIL s mailing address indicated in the Invitation for Bids GAIL will re
201. min 8 simultaneous 8 incoming calls ie minimum 8 port system It should provide IP LAN Connectivity for call routing to from EPABX It should provide playback of customized greetings with background music It should provide Customized voice prompts to meet site specific requirement It should provide Min two Language Options It should provide Input of incoming digits against voice prompt It should provide Automatic fax routing It should provide Playback of music on hold customized background music promotional message during on hold transfer progress It should provide fully supervised call processing without any call drop disconnections In case of busy no answer etc same shall be announced to caller using predefined voice prompts and calls shall be redirected to voice mailbox or operator console as per site specific requirement 13 It should provide routing of calls to operator predefined extensions as per line status busy no answer etc 14 It should provide Seamless routing of calls to Voice Mail System 1 RU N Voice Mail Features Voice mail system enables a caller to leave recoded voice messages in a voice mailbox associated with an extension The offered system should have an integrated database of voice mailbox linked with extension number or extension groups 1 It should provide minimum 8 voice mail ports to access the voice mailbox 2 Itshould support Min 100 hrs of record should be supp
202. mit On line Bids Offers electronically against E Procurement tenders Vendor Bidder who wish to participate for E tenders which are uploaded on GAIL India Ltd Website httos etender gail co in should follow the following steps which shall permit them to Search Display View Download and Submit their electronic Bids Offers online in a secured manner ensuring confidentiality Vendors Bidders are advised to read the following instructions for participating in the electronic tenders directly through Internet i No Late and delayed Bids Offers after due date time shall be permitted in E procurement system Time IST being displayed on our e Tendering System shall be final amp binding on bidder and bids have to be submitted by bidder s considering this time only and not the time as per their location country No bid can be submitted after the last date and time of submission has reached however if bidder intends to change the bid already entered may change revise the same on or before the last date and time of submission deadline The system time IST that will be displayed on e Procurement webpage shall be the time for bidding purpose and no other time shall be taken into cognizance ii Bidders are advised in their own interest to ensure that bids are uploaded in e Procurement system well before the closing date and time of bid iii No bid can be modified after the dead line for submission of bids iv Manual Bids Offers shall b
203. mmable flexible amp user defined numbering scheme The IP based EPABX should be suitable for up to 8 digit extension numbering scheme This numbering scheme should be flexible and freely programmable ie any number can be programmed in any board of main system or remote gateways System should also allow mixed numbering scheme Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 1 4 13 The IP based EPABX system should support automatic route selection to route the calls based on user definable priorities This service will be transparent for users and irrespective of the physical carrier connections 1 4 14 Integrated Auto attendant and Voice mail System The IP based EPABX shall be equipped with Automatic Attendant application which shall automate handling of incoming calls The system shall answer the incoming call amp guide the caller through a high quality voice guides for various options like to choose extension operator or directory service The call shall be automatically routed to the destination In case of non response from the caller s end the call will automatically flow over to the operator after a pre set delay Auto attended system should be able to answer minimum 8 incoming calls simultaneously and place callers on hold play inbuilt music on hold and inform them of their position in the holding queue
204. mount Payments etc not to affect rights of the PURCHASER No sum paid on account by the PURCHASER nor any extension of the date for completion granted by the PURCHASER shall affect or prejudice the rights of the PURCHASER against the SELLER or relieve the SELLER of his obligation for the due fulfillment of the CONTRACT Cut off Dates No claims or correspondence on this Contract shall be entertained by the PURCHASER after 90 days after expiry of the performance guarantee from the date of final extension if any Paragraph heading The paragraph heading in these conditions shall not affect the construction thereof Import License No import license is required for the imports covered under this document FALL CLAUSE NOT APPLICABLE Publicity amp Advertising Signature of Bidder 49 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED 39 1 40 40 1 41 41 1 PATA UP INDIA Seller shall not without the written permission of PURCHASER Consultant make a reference to PURCHASER Consultant or any Company affiliated with PURCHASER Consultant or to the destination or the description of goods or services supplied under the contract in any publication publicity or advertising media Repeat Order PURCHASER reserves the right within 6 months of order to place repeat order upto 50 of the total order qty without any change
205. ms against submission of documentary proof e Public Sector Undertakings e Firms registered with NSIC will be exempted from payment of Earnest money Bid Bond provided they are registered for the items they intend to quote against GAIL tender e Small scale Industries units registered with the NSIC under its single point registration scheme Pre Bid meeting The bidder s or his designated representative who are interested to submit their bid are invited to attend a pre bid meeting which will take place at GAIL India Limited Polymer Bhawan C amp P Meeting Room Pata Dist Auraiya U P India on the schedule date amp time as specified in the IFB The purpose of the meeting will be to clarify issues and to answer questions on any matter that may be raised at that stage The bidder is requested as far as possible to submit any questions by courier or by fax e mail exactly in Format F3 bidders query to reach GAIL s office not later than one week before the meeting It may not be practicable at the meeting to answer questions received late but questions and responses will be transmitted in accordance with the following sub clause The salient queries raised and the responses thereof will be transmitted without identifying the sources of the question through an Addendum Corrigendum Non attendance of the pre bid meeting will not be a cause for disqualification of a bidder Format and Signing of Bid Please see
206. n 02 months from the date of intimation of site clearance from GAIL GAIL will intimate bidders for site clearance within 15 days of inspection and acceptance of supply part 2 PERFORMANCE BANK GUARANTEE PG CPBG PBG The bidder shall submit a performance bank guarantee for successful and trouble free operation of all the systems for a period of one year from the date of handing over of the system to GAIL Please refer Clause 39 of ITB There will be 2 CPBG CPBG 1 FOR Supply Installation amp commissioning and CPBG 2 for AMC part CPBG 1 of 10 of value of supply I amp C part will be submitted within 15 days of award of purchase order and will be released after warranty period against submission of CPBG 2 CPBG 2 of 10 of value of AMC part will be submitted at least 15 days before expiry of warranty period and will be released after successful completion of AMC period duly certified by EIC CPBGi 2 will be valid till 90 beyond the period of AMC Signature of Bidder 52 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 3 TERMS AND MODE OF PAYMENT For Supply shall release 70 payment with 100 taxes and duties after accepting material at site Balance 2596 payment of the material shall be released within 30 days after installation testing and commissioning trial run and acceptance du
207. n concealed deficiency in design materials and workmanship and also shall be completely interchangeable with the corresponding parts Type and sizes of bearings shall be clearly indicated Spare parts shall be packed for long storage under tropical climatic conditions in suitable cases clearly marked as to intended purpose A list of special tools and gauges required for normal maintenance and special handling and lifting appliances if any for the Goods shall be submitted to Purchaser Bidders should note that if they do not comply with Clause 19 2 above their quotation may be rejected Guarantee All Goods or Materials shall be supplied strictly in accordance with the specifications drawings data sheets other attachments and conditions stated in the Contract No deviation from such specifications or alterations or of these conditions shall be made without PURCHASER S agreement in writing which must be obtained before any work against the order is commenced All materials supplied by the SELLER pursuant to the Contract irrespective of whether engineering design data or other information has been furnished reviewed or approved by PURCHASER are guaranteed to be of the best quality of their respective kinds unless otherwise specifically authorized in writing by PURCHASER and shall be free from faulty design workmanship and materials and to be of sufficient size and capacity and of proper materials so as to fulfill in all respects all op
208. n prove and establish that the exclusion of the Bidder from the tender process or the termination of the contract after the contract award has caused no damage or less damage than the amount of the liquidated damages the Bidder Contractor shall compensate the Principal only to the extent of the damage in the amount proved Section 5 Previous transgression 1 The Bidder swears on oath that no previous transgression has occurred during the last three years with any other Company in any country conforming to the TI approach or including with any other Public Sector Enterprise Undertaking in India that could justify his exclusion from the tender process 2 If the Bidder makes incorrect statement on this subject he shall be disqualified from the tender process or the contract if already awarded could be liable to be terminated on this ground Section 6 Equal treatment to all Bidders Contractors Subcontractors 1 The Bidder Contractor undertakes to demand from all its sub contractors if any an undertaking and commitment in conformity with this Integrity Pact and to submit it to the Principal before signing of the contract 2 The Principal will enter into agreements with similar conditions as stipulated herein with all Bidders Contractors and Subcontractors 3 The Principal shall disqualify from the tender process all Bidders who do not sign this Pact or violate any of its provisions Section 7 Criminal charges ag
209. nd shall meet the latest international standards in this regard 26 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 411 equipments shall be capable of functioning with minimum maintenance and shall be preferred to have no requirement of any preventive maintenance 4 12 All PCBs used shall be glass epoxy type and shall not chip owing to repeated soldering de soldering The PCBs shall not warp on any account 413 wiring including field interconnection wiring shall be cabled and clamped to the chassis The wiring shall follow standard color code cables shall be provided with connectors matching to the cable used and shall have identification markings 4 14 connectors shall be reliable and of standard type to ensure failure free operation over long periods and under specified environmental conditions All connectors and the cable used shall be of low loss type and suitably shielded 4 15 Vendor to specify the total power requirement of the offered Telecom equipments for each site 416 components of EPABX systems Communication Server Peripheral Shelf Remote Shelf s should ideally work on 48VDC supplied from FCBC If any equipment requires different DC AC power it should be extended using suitable source UPS converter designed for 24x7 operations Scope of supply and cost of such unit if re
210. nd will have a meeting to discuss reason for repetitive violation along with EIC and HOD F amp S A warning letter will also be issued by EIC to contractor In case of further violation punitive fines will be imposed on contractor Amount of fine will be decided as per severity of violation of safety However minimum fine would be Rs 10 000 and in multiple of Rs 10 000 thereafter This will be limited to 5 of contract value as maximum cumulative penalty 4 This practice of punitive fines is to be implemented across all Gail sites on those contracts having value of minimum Rs 10 Lacs and above or any other contractor for recurring operation or maintenance AMC irrespective of value 5 Practice of punitive fines will be applicable for projects sites also and would be over and above the deduction made by M s EIL for safety violation from running bills m Co 10 OTHER TECHNICAL REQUIREMENTS 1 Contractor shall be responsible for the complete supply installation erection testing commissioning amp test run of the system in all respect before date of completion of work order 2 The quoted prices shall include supply erection installation testing test run commissioning training FAT including the related civil mechanical structural cabling documentation insurance taxes overloads duties etc necessary for providing the complete facilities and services as described in the tender document 3 Manufacture procur
211. nefit v If it comes to know of any unethical or illegal payment benefit vi If it makes any payment to any GAIL associate k The Counterparty shall not make any false or misleading allegations against GAIL or its associates VIOLATIONS amp CONSEQUENCES a Counterparty commits a violation of its Commitments and Obligations under the Integrity Pact programmed ring bidding process their entire Earnest Money Deposit Bid Security would be forfeited and in addition they may be blacklisted form the GAIL business in future b In case of violation of the Integrity pact by Counterparty after award of the Contract GAIL shall be entitled to terminate the Contract GAIL would forfeit the security deposits encash the bank guarantee s and other payments payable to Counterparty in such cases c Subject to satisfaction of the Independent External Monitor GAIL may ban blacklist put on holiday and exclude the Counterparty from future dealings until GAIL is satisfied that the Counterparty shall not commit any such violation in future d addition of above GAIL reserves its right to initiate criminal proceedings against the violating Counterparty if the allegations by Counterparty are found frivolous untrue and misleading and may impose exemplary cost for the same e The Counterparty will be entitled to claim as determined by the Independent External Monitor if the above d is found incorrect INDEPENDENT EXTERNAL MONITORS IEM
212. ng 4 3 5 Rectifier Management Available information about each rectifier Individual Rectifier Current Measurement Individual Rectifier Input Voltage 4 3 6 Monitoring and control Through LCD and keypads for local operations In normal operation the front LCD will display the output voltage battery current load current and charge mode If any alarm major or minor is activated it should be indicted by audible alert buzzer beeper and by visual indication via multicolour LED front panel the detail text of alarm should be presented in the LCD and the corresponding alarm relay is activated for remote monitoring 30 Tender Document No Tender Subject GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 4 3 7 Alarms Following alarms can be set up with monitoring of minor major average and peak levels 4 3 7 1 System Alarms Mains Failure individual phases Load Disconnect voltage or timer Load Fuse Load Current 4 3 7 2 Battery Alarm High Battery voltage Low Battery voltage Battery Disconnect Battery Fuse Battery quality indication Battery discharge current 4 3 7 3 Rectifier Alarm Rectifier Failure Rectifier Current Limit Rectifier Overvoltage Protection Rectifier Current 4 4 Technical Specification Rectifier modules All rectifiers modules must be of same type i e make model rating etc power plant
213. ng and storage charges for the period during which the rejected materials are not removed 9 596 of the value of materials for each month or part of a month till the rejected materials are finally disposed off Time Schedule Time Schedule Network Bar Chart 14 1 1 Together with the Contract confirmation SELLER shall submit to PURCHASER his time schedule regarding the documentation manufacture testing supply erection and commissioning of the GOODS 14 1 2 The time schedule will be in the form of a network or a bar chart clearly indicating all main or key events regarding documentation supply of raw materials manufacturing testing delivery erection and commissioning Signature of Bidder 41 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED 14 2 14 4 15 15 1 15 2 15 3 15 4 15 5 15 6 15 7 15 8 16 16 1 16 2 17 17 17 2 18 18 1 PATA UP INDIA 14 3 1 PURCHASER s representatives shall have the right to inspect SELLER s premises with a view to evaluating the actual progress of work on the basis of SELLER s time schedule documentation 14 8 2 Irrespective of such inspection SELLER shall advise PURCHASER at the earliest possible date of any anticipated delay in the progress Notwithstanding the above in case progress on the execution of contract at various stages is not as per
214. nical specifications requirements shall be rejected REJECTION CRITERIA Bidders are advised to submit their bid strictly as per the terms and conditions of the bid document In the event of deviation s stipulated by the bidder their bid shall be considered incomplete non responsive and the bid shall be liable for rejection The following shall constitute REJECTION CRITERIA for this tender and bid may be summarily rejected if any deviation s to these conditions found in bid i Non submission of EMD ii Non meeting BEC iii Bids not submitted thru e tendering portal iv Bid Validity less than 4 months from final bid closing v Non acceptance of delivery period vi Non acceptance of Performance Guarantee vii Non acceptance of PRS clause vii Non acceptance of Guarantee Warranty clause iX Non submission of Firm and Fixed Price x Non submission of rate as per price schedule format with all desired break up i e Ex works taxes duties freight etc for Indian Bidder The bid will be rejected in case written as actuals or to pay extra xi Non submission of Integrity Pact as per GAIL s format duly executed on plain paper xii Non acceptance of Resolution of Disputes Arbitration Clause applicable laws and force majeure etc xiii Non quoting of post warrantee AMC charges for yrs xiv Any deviation to scope of supply specification SCC etc Priced Bid Opening The Purchaser shall inform the time date and ve
215. nitor GAIL may ban blacklist put on holiday and exclude the Counterparty from future dealings until GAIL is satisfied that the Counterparty shall not commit any such violation in future iv In addition of above GAIL reserves its right to initiate criminal proceedings against the violating Counterparty if the allegations by Counterparty are found frivolous untrue and misleading and may impose exemplary cost for the same v The Counterparty will be entitled to claim as determined by the Independent External Monitor if the above d is found incorrect INDEPENDENT EXTERNAL MONITORS IEMS The following Independent External Monitor IEM has been appointed by GAIL in terms of Integrity Pact IP which form part of GAIL Tenders Contracts Sh V K Gupta E mail vinddo102000 yahoo com Signature of Bidder 34 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject 46 0 47 0 UP INDIA UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA He is authorized to examine consider all references made to it under this tender The bidder s in case of any dispute s complaint s pertaining to this tender may raise the issue either with the designated Tender Issuing Officer in GAIL or directly with the IEMs on the panel c o Chief Vigilance Officer GAIL India Limited GAIL Bhawan 16 Bhikaji Cama Place R K Puram New Delhi 110 066 Settlement of disputes between G
216. not issue any tender to such bidder in future GAIL reserves the right to accept or reject any or all offers without assigning any reason whatsoever or to place order for part quantity at the sole discretion of GAIL Thanking You Yours faithfully for GAIL India Limited AAA P Philip Sr manager C amp P E mail pp01959 gail co in Signature of Bidder 3 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA NOTE 1 Signature of Bidder Bidders are requested to go through the document named Section Il Instructions to Bidders ITB for participation in E Procurement which has been made available in the Tender This document shall over ride and supersede any of the clause s found contradictory conflicting elsewhere in the Tender Documents This document aims at providing guidelines instructions to bidders for submitting their bids through GAlL s Tendering system https etender gail co in Bidders are advised in their own interest to ensure that their bids are submitted well before the Due Date amp Time of Bid Submission of the Tender as GAIL s e Tendering system at https etender gail co in will not allow submission of bids once the closing date and time of the Tender i e Due Date amp Time of Bid Submission is reached Bidders are required to submit their bids along
217. nt but relevant for site operation 15 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF SYSTEM GAIL INDIA LIMITED PATA UP INDIA 2 6 1 INSPECTIONS TESTING amp SAT GUIDELINES 2 6 1 1 TEST PLAN For all types of inspection amp testing SAT amp Test Run vendor shall prepare and submit Test Procedures amp Plans to GAIL for approval The Test plans amp procedures need to be submitted well in advance before the commencement of actual testing The procedures plans shall include time schedule for the tests purpose objective of test identification of test inputs test procedure and details of desired output a column for actual value obtained during the tests and remarks on test result 2 6 1 2 TEST REPORT The observations and tests results obtained during various tests shall be compiled and documented to produce Test reports by the Vendor The Test reports shall be prepared amp submitted for each equipment item and the system The report shall contain the following information as a minimum Unit Equipment under Test Test conducted Test procedures and expected test result Test results Remarks amp comparison of tests results with the anticipated test result as given in test plans and reasons for deviations if any 2 6 1 3 INSPECTION BY GAIL THIRD PARTY In addition to the above GAIL and or any third party agency appointed by GA
218. nu navigation k Incoming Speech Gain Control Ringer Volume Control m Full Speakerphone with high audio quality in Hands free operation full Duplex amp Mute facility n On Hook dialing from key pad no need to press speaker line or other function keys before dialing a telephone number Hot dialing from key pad for transfer conference no need to press hold flash or other function keys while conversation is already in progress p Adjustable Handset and Monitor speaker volume q Optical call alert LED LCD for incoming call r Echo cancelling for local echo AEC full duplex s Alphanumeric keypad for dial by name t Make OEM of EPABX system Offered Desktop Digital Telephone shall be included in POC testing for verifying Build quality aesthetics ruggedness ease of operation and technical features functions etc 2 2 TECHCHNICAL SPECIFICATION FOR DESKTOP IP PHONE The connection for IP phone will be provided by existing CAT 5 cable that is being used for data access The IP hard phone should have inbuilt dual ports Ethernet Switch of 10 100 1000 Mbps to connect desktop PC through RJ 45 Other features should be as follows a b c d e f g h 10 100 1000 Mbps connection half full duplex with auto negotiation and manual configuration The maximum cable length is up to 60m IP phone should have inbuilt Ethernet switch with QoS support with the facilities for TOS diffserv amp 802 1p q
219. nue for priced bid opening to all such bidders who qualify pursuant to techno commercial bid evaluation The PURCHASER will open priced bids of all bidders notified to attend priced bid opening in the presence of authorized bidders representatives The bidders representatives who are present shall sign bid opening register evidencing their attendance The bidders names bid prices and such other details as the PURCHASER at its discretion may consider appropriate will be announced at the opening Arithmetic Correction The bids will be checked for any arithmetical errors as follows In case of any discrepancy between prices in words and prices in figures the prices in words shall be valid and binding In case of any error in total indicated by the Bidder the unit price alone shall be considered valid and binding on the Bidder Signature of Bidder 29 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 31 3 If the bidder does not accept the correction of errors its bid will be rejected and the bid security will be forfeited 32 0 EVALUATION AND COMPARISON OF BIDS The evaluation of all the responsive bids for supplies shall be made as under to arrive at the lowest evaluated offer on over all basis a Ex works price quoted by the bidder b Packing amp Forwarding if any as quoted if percentage mentioned
220. o be submitted to Engineer in charge prior to leaving the site 2 10 2 TECHNICAL SUPPORT SERVICE 2 10 2 1 ON LINE SUPPORT 2 10 2 2 10 2 This includes 24 x 7 24 hours x 7 days a week on line support for vendor supplied equipment shall utilize this service by intimating the bidder of its unique customer ID in case of any contingency and Vendor in turn provide telephonic support Depending upon the severity of the issue engineer shall be sent by vendor to the site For providing online technical support the necessary hardware and software shall be provided free of cost to GAIL so as to directly access o the system from outside GAIL by the Vendor s technical support team 2 ON SITE SUPPORT For the problems not resolved through above mentioned On line technical support service the vendor shall provide on site technical support all through out the warranty period of 24 twenty four months For the same vendor s service engineer personnel capable of system level trouble shooting shall be made available along with required tool tackles amp maintenance spares at GAIL locations to resolve the problem efficiently Additionally the following shall also apply i During the warranty the Vendor shall use his own instrument spares man hour communication facilities hardware software materials etc for the rectification of any problem ii The turnaround time for the rectification of the problem shall not exceed
221. o make necessary additions to make up the deficiency at Sellers risk and cost All expenditure incurred by the PURCHASER in this regard shall be to SELLER s account Terms of Payment The method of payment to be made to the SELLER under this CONTRACT shall be specified in the Special Conditions of Contract The type s of payment to be made to the SELLER under this CONTRACT shall be specified in the Special Conditions of Contract The SELLER s request s for payment shall be made to the PURCHASER in writing accompanied by an invoice describing as appropriate the Goods delivered and services performed and by shipping documents submitted and upon fulfillment of other obligations stipulated in the Contract Payment will be made in the currency or currencies in which the Contract Price has been stated in the SELLER s bid as well as in other currencies in which the SELLER had indicated in his bid that he intends to incur expenditure in the performance of the Contract and wishes to be paid If the requirements are stated as a percentage of the bid price alongwith exchange rates used in such calculations these exchange rates shall be maintained General Notes 1 All foreign currency payments to foreign bidder shall be released through an irrevocable Letter of Credit which shall be opened through Government of India Nationalized Bank and hence shall not be confirmed In case any bidder insists on confirmation charges towards confirmation shall be b
222. o manufacture or acquisition transportation storage and delivery Where delivery is on FOB or CFR basis marine insurance shall be the responsibility of the Purchaser Insurance Requirements Indigenous Bidders Transit risk insurance from F O T despatch point onwards shall be arranged and borne by GAIL Foreign Bidders Marine insurance as well as transit insurance in Purchasers country shall be arranged and borne by GAIL The SELLER shall ensure that in effecting despatch of materials the primary responsibility of the carriers for safe movement is always retained so that the PURCHASER s interests are fully safeguarded and are in no way jeopardized The Seller shall furnish the cost of materials against each equipment Transportation Where the SELLER is required under the CONTRACT to deliver the GOODS FOB transport of the GOODS until delivery that is upto and including the point of putting the GOODS on board the export conveyance at the specified port of loading shall be arranged and paid for by the SELLER and the cost thereof shall be included in the Contract price Where the SELLER is required under the CONTRACT to deliver the GOODS CFR or CIF transport of the Goods to the port of discharge or such other point in the country of destination as shall be specified in the CONTRACT shall be arranged and paid for by the SELLER and the cost thereof shall be included in the Contract price Incidental Services The Seller may be require
223. o perform the contract that in case of a Bidder not doing business within the Purchaser s country the Bidder is or will be if awarded the contract represented by an Agent in that country equipped and able to carry out the Supplier s maintenance repair and spare parts stocking obligations prescribed in the Conditions of Contract and or Technical Specifications 15 2 3 The PURCHASER will determine to its satisfaction whether the bidder selected as having 15 3 16 0 16 1 16 2 16 3 submitted the lowest evaluated responsive bid is qualified to satisfactorily perform the contract An affirmative determination will be pre requisite for award of the Contract Bidder is required to furnish the complete and correct information documents required for evaluation of their bids If the information documents forming basis of evaluation is found to be false forged the same shall be considered adequate ground for rejection of the bids and forfeiture of Earnest Money deposit In case the information document furnished by the vendor contractor forming the basis of evaluation of his bid is found to be false forge after award of the contract GAIL shall have full right to terminate the contract and get the remaining job executed at the risk amp cost of such vendor contractor without any prejudice to the rights available to GAIL under the contract such as forfeiture of CPBG security Deposit withholding of payment etc In case this
224. oHS compliance Required Vendor to specify Installation material should consist of all hardware cable and connectors terminal lugs fuse etc required for commissioning the system at site 32 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Part V Section V TECHNICAL SPECIFICATIONS OF UPS FOR TELECOM SYSTEMS Item No Description Qtty Unit 6 UPS for Telecom Systems Nos 6 0 TECHNICAL SPECIFICATIONS FOR UPS FOR TELECOM SYSTEMS Description Offered online UPS system shall provide 230V AC uninterrupted power supply to desktop Work station PCs proposed for running following applications services on round the clock basis 33 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 1 Call monitoring and billing Application 2 Integrated auto attendance cum Voice Mail System 3 EPABX NMS Maintenance console and other services In addition to the above if communication servers of offered IP EPABX system requires 230VAC UPS power same should be provided using these UPS system If required UPS of higher capacity needs to be provided without any additional cost implication to GAIL to meet site specific power requirement for commissioning of complete system
225. of ports 240 0 0 0 0 0 240 26 2 Digital Line Card min number of ports 48 0 0 0 0 0 48 26 3 IP Communication Server in 1 0 Configuration 1 0 0 0 0 0 1 26 4 CPU control board s for self survivability at least one of each type 2 0 0 0 0 0 2 26 5 PSTN Interface Board 1 0 0 0 0 0 1 Other System modules boards which are field replaceable separable and identifiable 26 6 physical entities of IP EPABX System at least of each type 8 0 0 0 0 0 8 1 0 DETAILED TECHNICAL SPECIFICA TION OF IP BASED EPABX SYSTEM AND ASSOCIATED ITEMS A ENVIRONMENTAL CONDITIONS The offered IP based EPABX system shall be capable of maintaining its guaranteed performance when operating continuously round the clock under the following environmental conditions Operational Temperature Range 5 C to 35 C or better Storage 0 C to 60 C or better Humidity 20 to 80 without condensation Shock and vibration The equipment shall withstand transportation amp handling by air sea amp road B under packed conditions Electro Magnetic As required for electronic equipment working in vicinity of HF VHF UHF systems TEC APPROVAL The offered model of IP based EPABX system should have approval from TEC for interfacing with PSTN In this regard duly notarized copy of TEC certificate is required be submitted with the un priced bid document This TEC certificate should be valid for minimum period of six months from
226. ollowing if any other particulars of GAIL Pata as consignee are required to be mentioned if any under Central Excise law on the date of dispatch the same shall also be mentioned on the Invoice Consignee GAIL India Limited Pata District Auraiya Signature of Bidder 31 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Uttar Pradesh PIN 206 241 Consignee s ECC No AAACGI209JXMO006 Central Excise Range C3 Central Excise Division C LTU NBCC Plaza Saket New Delhi Central Excise Commissionerate LTU Delhi Consignee s TIN No 9828900731C Consignee s CST No 9828900731C 35 4 The supplies shall be accompanied with proper Excise Invoice as required under the Central 35 5 Excise Law as applicable on the date of dispatch The bidder shall hand over the proper Invoice to GAIL Pata in order to enable GAIL to avail CENVAT Credit It shall be the responsibility of the bidder to pass on the CENVAT Credit benefit to India Limited Pata wherever applicable case losses any benefit amount of CENVAT Credit due to any fault of the bidder eg non submission of proper invoice timely which could otherwise have been availed by GAIL India Limited as per Rules the same shall be recoverable from the contractor not paid to the contractor F AWARD OF CONTRACT 36 0 36 1 36 2 36 3 37
227. omes applicable evaluation shall be made based on information available in their bid Further after placement of order contract if Service Tax and Education Cess thereon due to increase in annual turnover become leviable GAIL shall not reimburse Service Tax amp Education Cess thereon and contractor shall be liable to pay Service Tax amp Education Cess thereon to Government department during the execution of the contract The bidder shall indicate in its bid the Service Tax Registration no and in case the Service Tax registration no is not available the bidder will give confirmation for obtaining registration with a copy of application for registration The Service Provider shall specifically mention the Service Tax Registration No in their Invoice s Further the amount and rate of Service Tax shall be separately and distinctly specified in the Invoice s In addition to above invoice bill shall be serially numbered and should also specify following 1 The name address and registration number of the service provider ii The name and address of the recipient of the taxable service iii Description classification and value of taxable service provided and iv The service tax payable on such services Signature of Bidder 55 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 8 SPARE PHILOSOPHY a Bidder
228. on Signalling Standards for PSTN connections vi LAN Ethernet TCP IP over IPv4 interface should be IPv6 ready vii E1 G 703 Balance viii Shall support VoIP phones and VoIP trunks without needing external Server gateway other device 1 8 Telephony Facilities The IP based EPABX shall provide following telephony facilities as a minimum 1 Operator Console connectivity li Auto attendant facility for DID through integrated auto attended system lii FSK PSK or DTMF dual Caller Line Identification CLI for all Digital Analog subscribers to display name and number of caller iv Caller Line Identification for All Analogue digital IP trunks User programmable Station groups like Call Pickup Hunt on Rotation Emergency call parallel ringing vi Connected Line identification to display name and number of connected line after dialling Vii 3 Party Conference progressive conferencing with any combination of subscriber and trunks vili HOT line service ix Direct inward dialling DID through C O lines X In built tone or voice guide based announcement facility with distinctive tone or good voice quality for 1 incoming trunks PSTN calls ii Extension status code fault conditions iii no answer conditions iv Feature activation deactivation conditions v Supervised call routing etc For each line condition the system should generate audio tone and or corresponding voice guide to explain the particular line conditions
229. on time Summary of Site visits for Preventive maintenance Summary on Documentation Delivery Service and Software Updates 2 12 10 If systems subsystems are required to be taken out of GAIL office for repairing then a standby system subsystem of the similar configuration and quality acceptable to GAIL will be provided on returnable basis The vendor will be responsible for transportation and delivery of systems subsystems Such hardware under repair should be returned repaired up to the satisfaction of M S GAIL within mutually agreed period 2 12 11 In case of failure in resolution of problems by the vendor within the stipulated duration these will be attended through alternate agency at vendor s risk amp cost 2 12 12 Other Terms amp Conditions of AMC 1 The AMC shall commence on expiry of the warranty period on quoted rate The AMC charges shall also be inclusive of applicable service tax However for AMC charges any statutory variation in Service tax during the period of the contract shall be reimbursed at actual No other extra charges shall be payable to the Vendor except the quoted rates for AMC during the period 2 Vendor shall furnish a bank guarantee for 10 of AMC value with validity of 3 years as security against any failure by the vendor to support the system during the AMC period This BG for three years is to be submitted before release of any AMC charges 3 GAIL reserves its right to terminate AMC by giving 30 days
230. oned The form of payment of Performance Guarantee includes guarantee executed by Nationalized Bank undertaking full responsibility to indemnify GAIL INDIA LTD in case of default The said has approached us and at their request and consideration of the premises having office have agreed to give such guarantee as hereinafter mentioned 1 We hereby undertake and agree with you that if default shall be made by M s in performing any of the terms and conditions of the tender or in payment of any money payable to GAIL INDIA LTD we shall on demand pay without any recourse to the contractor to you in such manner as you may direct the said amount of Rupees only or such portion thereof not exceeding the said sum as you may from time to time require 2 You will have the full liberty without reference to us and without affecting this guarantee postpone for any time or from time to time the exercise of any of the powers and rights conferred on you under the contract with the said and to enforce or to forbear from endorsing any powers or rights or by reason of time being given to the said which under law relating to the sureties would but for provision have the effect of releasing us 3 Your right to recover the said sum of Rs Rupees from us in manner aforesaid will not be affected or suspended by reason of the fact that any dispute or disputes have been raised by the said M s and or t
231. or B Ifthe SELLER fails to perform any other obligation s under the CONTRACT and C If the SELLER in either of the above circumstances does not cure his failure within a period of 30 days or such longer period as the PURCHASER may authorize in writing after receipt of the default notice from the PURCHASER In the event the PURCHASER terminates the CONTRACT in whole or in part pursuant to Article 28 1 1 the PURCHASER may procure upon such terms and in such manner as it deems appropriate goods similar to those undelivered and the SELLER shall be liable to the PURCHASER for any excess costs for such similar GOODS However the SELLER shall continue performance of the CONTRACT to the extent not terminated In case of termination of CONTRACT herein set forth under clause 28 except under conditions of Force Majeure and termination after expiry of contract the VENDOR shall be put under holiday i e neither any enquiry will be issued to the party by GAIL India Ltd Against any type of tender nor their offer will be considered by GAIL against any ongoing tender s where contract between GAIL and that particular VENDOR as a bidder has not been finalized for three years from the date of termination by GAIL India Ltd to such VENDOR Termination for Insolvency The PURCHASER may at any time terminate the CONTRACT by giving written notice to the SELLER without compensation to the SELLER if the SELLER becomes bankrupt or otherwise inso
232. or the repair Vendor shall arrange his own spare parts for such activities till the system has been finally accepted by the Owner detailed report amp log of all such repairs shall be made available by the vendor to Owner Engineer and shall include cause of faults and repair details A detailed time schedule for the activities to be undertaken shall be submitted by Vendor to Owner Engineer to enable their representatives to be associated with the job 14 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 2 5 2 Pre Commissioning 1 2 3 4 5 Upon completion of the installation erection of equipment they shall be jointly inspected by Vendor amp GAIL s representatives before start up operations are undertaken The correctness and completeness of the installation as per manufacturers manual amp approved installation documents shall be gauged leading to pre commissioning activities at site During pre commissioning if any fault occurs to any systems associated items vendor shall identify the same and provide report history of all faults to the Owner During installation and pre commissioning of the IP BASED EPABX SYSTEM vendor shall have enough number of commissioning spares so that installation activity is not delayed due to non availability of commissioning spares Vendor shall ensure that th
233. ores ILU2 1 1 ERICSSON Loose Stores IPU 2 2 ERICSSON Loose Stores 2 LPUS 6 6 ERICSSON Loose Stores LSU 1 1 2 ERICSSON Loose Stores NIU2 3 3 ERICSSON Loose Stores PU4DC 2 17 19 ERICSSON Loose Stores 17 5 1 6 ERICSSON Loose Stores 18 1 1 ERICSSON Stores 19 1 1 ERICSSON Loose Stores 20 2 2 ERICSSON Loose Stores 22 TLU76 5 2 7 ERICSSON Loose Stores 23 LINE REPEATER 11 1 12 ERICSSON 1005 Stores 24 ADAPTOR 4 4 ERICSSON _ Loose Stores 25 CARD 35 35 BPL Loose Stores 26 EMTL 2 2 ALCATEL Loose Stores 27 NDDI 2 ALCATEL Loose Stores 28 2 2 2 ALCATEL Loose Stores 29 UA32 1 1 ALCATEL Loose Stores DETAILS OF ASSOCIATED ITEMS SIN Items details Qty Make Year NR MN FCBC System 1 1 DC Current 6 stat con 1999 E ratings 10A 15A 50A Modems HDSL 20 red real gain 1999 Ditital phone 1 Ercisson 2001 7 Ditital phone 4 Alcatel 2002 mantenance consoe sener 1 Dell 9 Call billing server 1 Dell 2003 46 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM GAIL INDIA LIMITED UP INDIA DETAILED TECHNICAL SPECIFICATIONS AND DRAWINGS 47 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM GAIL INDIA LIMITED UP INDIA BOQ FOR COMPLETE SYSTEM
234. orkstation Management Console 2 Nos 35 GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Tender Document No Tender Subject 7 0 TECHNICAL SPECIFICATIONS OF DESKTOP WORKSTATION CONSOLE PC FOR IP BASED EPABX SYSTEM Application Offered desktop Workstation PC Console should be designed for heavy duty applications to run round the clock basis without need for any preventive maintenance shutdown etc for the following type of applications and services 1 Installation and running of Call monitoring and billing Application 2 Installation and running of Integrated auto attendance cum Voice Mail Application 3 Installation and running of EPABX NMS Maintenance console and other services S no Parameter Specification 1 Make Vendor to specify 2 Model Vendor to Specify 3 Application For running EPABX Applications and Functionalities on round the clock basis 24 x 7 x 365 days 4 Type Workstation PC or Low end Server Designed to operate on 24x7 basis 5 Orientation Horizontal vertical 6 PROCESSOR Min Intel R Xeon R 3 06GHz 8MB L3 Cache 4 8GT s 7 Operating System HW should support Windows R 7 Professional 64bit However actual OS supplied should be compatible to Proposed application 8 SECURITY Licensed Genuine Antivirus spam malware filter Internet security software to be provided preloaded by the vendor with min 2 years S
235. orne by him L C shall be established within 30 days after receipt of unconditional acceptance of Letter Fax of Intent 2 For dispatches FOT dispatch point in India basis the payment shall be through PURCHASER s bank Payment through Bank wherever applicable shall be released as per normal banking procedures 3 Payment shall be released within 30 days after receipt of relevant documents complete in all respects 4 All bank charges incurred in connection with payments shall be to Seller s account in case of Indian bidders and to respective accounts in case of Foreign bidder 5 Unless otherwise specifically stated in bid document all payments shall be made in the currency quoted 6 No interest charges for delay in payments if any shall be payable by PURCHASER 7 Incase of Indian bidder variation if any on account of customs duty on their built in import content as per terms of bid document shall be claimed separately by bidder after receipt of goods at site s However any price benefits to the PURCHASER on account of such variation as per terms specified in the bid document shall be passed on to the PURCHASER alongwith invoicing itself 8 Agency commission if any to Indian agent for Foreign bidders indicated in prices shall be paid to the agent in equivalent Indian Rupees on receipt and acceptance of material at site Prices Prices charged by the SELLER for Goods delivered and services performed under the CONTRACT sh
236. orted 3 It should support Min 1000 voice mailbox Voice Mailbox Voice Mailbox numbers shall be same as extension numbers Each voice mailbox shall have sufficient storage capacity for recoding storage voice messages Each voice mailbox shall have it user defined customized greeting message and voice prompts to route incoming calls to another extension operator or to voice mailbox Routing and recording of Voice messages A caller can leave a voice message to individual voice mailbox directly through interactive voice prompt of Voice Mail System or through automatic routing of incoming telephone calls to VMS during busy no answer condition Voice mail system should support standard digital audio formats line mp3 wav etc Retrieval of Voice Message User can retrieve the messages directly from their individual telephone by dialing the voice mail system from any other extension by giving access codes and passwords for specific mailbox Email interface PC interface It should be possible to deliver the audio files from voicemail system to individual emails as audio attachments in mp3 wav other digital format Alternately it should be possible to Access read playback voice messages from individual PCS connected to the same IP network using web browser http https Voice mail Indication Indication of unread voice mail shall be given by following ways Through assigned message wait lamp in analog phones Through LCD Display or designated f
237. overnment Department and another and One Government Department and Public Enterprise and one Public Enterprise and another Settlement of disputes between Government Department and another and One Government Department and Public Enterprise and one Public Enterprise and another the Arbitration shall be as follows In the event of any dispute or difference between the parties hereto such dispute or difference shall be resolved amicably by mutual consultation or through the good offices of empowered agencies of the Government If such resolution is not possible then the unresolved dispute or difference shall be referred to arbitration of an arbitrator to be nominated by Secretary Department of Legal Affairs Law Secretary in terms of the Office Memorandum No 55 3 1 75 CF dated the 19th December 1975 issued by the Cabinet Secretariat Department of Cabinet Affairs as modified from time to time The Arbitration Act 1940 10 of 1940 shall not be applicable to the arbitration under this clause The award of the Arbitrator shall be binding upon parties to the dispute Provided however any party aggrieved by such award may make a further reference for setting aside or revision of the award to Law Secretary whose decision shall bind the parties finally and conclusively ERRANT BIDDERS In case after price bid opening the lowest evaluated bidder L1 is not awarded the job for any mistake committed by him in bidding or withdrawal of bid or vary
238. owever where GAIL as a service receiver is liable to pay service tax in such case also bidder shall quote applicable Service Tax and Education Cess thereon both in percentage as well as its total amount in SOR and shall also submit proper invoice as per Rule 4A of Service Tax Rules 1994 in order to ascertain the amount of service tax payable by GAIL Signature of Bidder 54 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA A In case a bidder does not indicate the rate amp amount of service tax in the SOR or makes any other statement e g NIL Inclusive Kept as Blank etc their quoted price shall be considered inclusive of service tax at the rate applicable at the time of bid opening 1 presently 12 36 and the job shall be awarded accordingly to the L 1 bidder after reduction of the applicable service tax amount ascertained in this regard B In case bidder indicate the rate amp amount of service tax in the SOR as Extra at Actuals their quoted price shall be evaluated after loading of service tax at the rate applicable at the time of bid opening without any abatement 1 e presently 12 36 which will be completely sole discretion of GAIL C In case the bidder quotes any other rate which is less than prevailing rate as per service tax rules by virtue of any abatement exempt
239. owing as minimum S no Details Locations Application Material Description Quantity 1 Routing of subscribers trunks cables from Min 12 Perforated Galvanized cable trey As per Site requirement EPABX Rack to Main Distribution Box Or heavy duty aluminum Ladder type cable trey with all hardware angles brackets etc to accommodate all cable 2 Routing of AC cable Power supply cable Min 2 x2 Solid PVC Conduit Cable Drain As per Site requirement from ACDB to FCBC input 3 Routing of DC cables from FCBC to Through 2 x2 PVC conduits inside AS per site requirement Different Equipment equipment rack 4 Routing of OFC cable inside Equipment Through 2x2 Fiber Duct channels with AS per site requirement room uotpo Fiber management system cover and all angles and fittings 5 Routing of CAT 6 Patch cables inside Through horizontal and vertical cable As per site equipment equipment rack managers to be supplied with Equipment rack 6 Routing of OFC patch cables Through Flexible pipers outside the rack As per site requirement and through spiral wraps inside equipment rack 7 Other hardware fittings For completing mechanical and electrical As per site requirement Anchor bolts angles cable ties markers installation works Hook and loop ties wraps cable tags flag ties lugs terminals nuts and bolts etc 8 Earthin Strip and Earthing conductors Telecommunications Main Grounding One set for each site Busbars with
240. pe Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Each media gateway remote shelved should have at least 2x 10 100 Mbps LAN ports supporting 1 1 or 1 1 configuration Each media gateway remote shelf should be modular having min 8 universal slots per module for peripheral boards without having any restriction of backplane bus capacity Peripheral modules should support following hardware configuration Analog subscriber Board minimum 16 Circuits per Board Digital Subscriber Board minimum 08 Circuits per Board CO PSTN Trunk Board minimum 08 Circuits per Board ISDN PRI Trunk Board minimum 01 Circuits per Board Main Distribution Frame MDF for exchange side of supplied EPABX system shall meet the following as minimum a Connectors Genuine Krone LSA module equipped as per total wired capacity per site b of enclosure Metallic Fully covered Floor Mounted Rack Or Wall mounted DB c Size Should be sufficient to accommodate at least 2000 analogue ports d Insertion tools 12 No s Genuine Krone Make b To be equipped with line protection units IPM fuse for all Trunk amp CO lines f 100 number of Jack for line isolation and monitoring for each site Earthing System Wherever possible existing equipment earthing shall be used for EPABX system and associated item If existin
241. per law jurisdiction certification from a Chartered Accountant to be submitted 5 such documents reflect the financial situation of the bidder and not sister or parent companies 6 Historic financial statements must be complete including all notes to the financial statements 7 Historic financial statements must correspond to accounting periods already completed and audited no statement for partial periods shall be requested or accepted Name of Audit Firm Signature of Authorized Signatory Chartered Accountant Name Date Designation Seal Membership no Signature of Bidder 12 Tender Document No Tender Subject Section I Section Il Section Ill Section IV Section V Section VI Signature of Bidder GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Ta Sfsan fees HR GPR SU UP WERT PAIR GAIL India Limited A Government of India Undertaking A Maharatna Company VOLUME 1 of 2 Commercial Contents Instructions to Bidders ITB for participation in E Procurement Sub Section 1 General Instructions to Bidders ITB Sub Section 2 General Conditions of Contract Goods GCC Goods Special Conditions of Contract Commercial Packing and Shipping Instructions Forms and Formats Price Schedule 13 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 T
242. permits certificates and licenses required by virtue of all applicable laws regulations ordinances and other rules in effect at the place where any of the work is to be performed and SELLER further agrees to hold PURCHASER harmless from liability or penalty which might be imposed by reason of any asserted or established violation of such laws regulations ordinances or other rules PURCHASER will provide necessary permits for SELLER s personnel to undertake any work in India in connection with Contract General In the event that terms and conditions stipulated in the General Conditions of Contract should deviate from terms and conditions stipulated in the Contract the latter shall prevail Losses due to non compliance of Instructions Losses or damages occurring to the PURCHASER owing to the SELLER s failure to adhere to any of the instructions given by the PURCHASER in connection with the contract execution shall be recoverable from the SELLER Recovery of sums due All costs damages or expenses which the PURCHASER may have paid for which under the CONTRACT SELLER is liable may be recovered by the PURCHASER he is hereby irrevocably authorized to do so from any money due to or becoming due to the SELLER under this Contract or other Contracts and or may be recovered by action at law or otherwise If the same due to the SELLER be not sufficient to recover the recoverable amount the SELLER shall pay to the PURCHASER on demand the balance a
243. piration of the period of bid validity prescribed by the PURCHASER pursuant to ITB Clause 17 The successful bidder s bid security will be discharged upon the bidder s accepting the Order pursuant to ITB Clause 41 and furnishing the Contract Performance Guarantee pursuant to ITB Clause 42 The bid security may be forfeited Signature of Bidder 26 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA a If a bidder withdraws his bid during the period of bid validity b in the case of a successful bidder if the bidder fails i to accept the Purchase Order in accordance with ITB Clause 41 or ii to furnish Performance Guarantee in accordance with ITB Clause 42 iii to accept correction of errors pursuant to ITB Clause 31 0 C If the Bidder changes the proposed manufacturer technical specification etc after 18 8 18 9 19 0 19 1 19 2 19 3 19 4 19 5 20 0 20 1 20 2 submission of his bid Bid Security should be in favour of GAIL India Limited and addressed to GAIL Pata Bid Security must indicate the Bid Document number and the item for which the bidder is quoting This is essential to have proper co relation at a later date The Bid Security in the form of Bank Guarantee shall be in the form provided in the Bidding Document Exemption of submission of EMD Bid bond granted for the following fir
244. ppropriate documentary evidence in this regard c above documents submitted by shall be duly certified by the Statutory Auditor of the bidder or a practicing Chartered Accountant not being an employee or a Director or not having any interest in the bidder s company firm where audited accounts are not mandatory as per law 13 In case of contradiction between the confirmations given herein in this ATC and terms amp conditions mentioned elsewhere in the offer the confirmation given confirmed herein ATC shall prevail Confirm Acceptance 14 Confirm Documentation amp Testing charges as Technical Specifications Bid Document are inclusive in your quoted prices 15 Confirm all the raw materials amp components and those required to be imported for the manufacture and supply of items will be independently procured by you at your cost and expenses Purchaser will not provide any Import License for the same 16 Inland Transit Insurance Bidder confirms that the Prices quoted exclude Inland Transit Insurance Confirm Acceptance 17 Quoted prices shall be deemed to be inclusive of all applicable taxes duties levies etc strictly in accordance with the terms and conditions specified in BID Document Confirm acceptance 18 EXCISE DUTY Excise Duty a Tariff sub heading no b Confirm the present rate of Excise Duty in considered in the price bid Please indicate fo
245. pproved by the owner on the basis of sufficient details and justifications being provided by the vendor If during the course of execution of the work any discrepancy or inconsistency error or omission in any of the provisions of the contract is discovered the same shall be referred to the Owner Engineer who shall give his decision in the matter and issue instruction directing the manner in which the work is to be carried out The decision of the Owner Engineer shall be final and conclusive and the Vendor shall carry out the work in accordance thereof MARKING LABELING TAGGING GUIDELINES 28 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Supplied system should have clear and visible markings on all modules cards ports etc printed at the time manufacturing indicating the following Name of manufacturer Name of the module Part number Serial number Port name number Signal details etc During commissioning and site acceptance tests following additional marking labeling tagging Identifications shall be provided by the vendor as per site requirement Tagging of cables Tagging of connectors Labelling of system modules port distribution points tagging markings labeling etc shall be carried out by using standard metallic outdoor non metallic indoor tags with engraved labeling pre printed sel
246. prior notice to the vendor 4 GAIL shall nominate an Engineer In Charge who shall be responsible for the subject service contract 5 The vendor will give notice to GAIL for the Preventive Maintenance visit If GAIL wish to postpone such a visit the vendor shall be notified of such decisions A preventive maintenance visit can be combined with other maintenance activities 6 The vendor will provide the new parts of OEM make against the replacement of defective unit In case the new part can not be made available then Refurbished used parts can be used at site on temporary basis in consultation with EIC 7 The vendor shall not subcontract sublet the maintenance jobs services covered under this service contract to any outside agency other than respective OEM without prior permission of GAIL 23 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 8 The vendor shall not be liable in any manner whatsoever in the event of the vendor being prevented or delayed to perform any obligation required to be perform by them under the contract due to conditions constituting force majeures which shall include but not be limited to acts of God earth quake war declared or undeclared revolts riots fire floods rebellions explosions etc 9 The AMC charges will be invoiced on quarterly basis 10 Payment shall be mad
247. provide a backup mechanism for all critical system information in manual and an automatic scheduled archival and a Disaster Recovery System Restore mechanism 1 2 18 Addition replacement of cards in IP based EPABX system shall be hot swappable i e in power on condition without affecting the function of other modules units of the system 1 2 19 IP based EPABX system should be able to restart automatically amp resume its normal operation without human intervention when power supply to the EPABX system is resumed after complete power failure 1 3 Security Provisions 1 3 11 System while communicating with its associated components or and IP based system over IP link LAN WAN shall support the encryption of all IP packets with advanced encryption mechanism like AES 1 3 12 For the purpose of access over IP network system should only allow secured access mechanism like SSH HTTPS SNMP 1 3 13 Provision shall be available to bar unauthorized user to connect to the system 1 3 14 Provision shall be available to protect the system against various malwares and network based attacks like broadcast storms or denial of service DOS attacks 1 4 System Features 1 4 11 The IP based EPABX system should function as Local as well as Transit switch capable of switching and routing of voice data video and images without any delay degradation and blocking of user traffic 14 12 The IP based EPABX system shall provide field progra
248. ps speeds over copper and Fiber SFP slot for each port Min 6 six with SFP OEM part transceivers of following specifications Type Hot swappable Interface Gigabit Ethernet Standard 1000BaseLX10 IEEE 802 3 GbE Fiber connector 2x LC Connector Wavelength 1310nm or 1550nm Fiber type 9 125 single mode fiber Min Rx power 20 dBm Min Tx power 9 dBm Typical range 10 Km over G 652 SM fiber Min 12 ports supporting 10 100 1000BaseT IEEE 802 3 over UTP RJ 45 Max Frame Size 9 216 bytes Forwarding Bandwidth 64 Gbps Forwarding Rate 95 Mpps MAC Address Table Up to 32 000 VLANS Up to 4K compliance MEF EPL and EVPL Vendor to give details Compliance MEF 6 E Line EPL and EVPL MEF 10 IEEE 802 1d Spanning Tree Protocol STP IEEE 802 1w Rapid Spanning Tree Protocol RSTP IEEE 802 1s Multiple Spanning TreeProtocol MSTP IEEE 802 3ad Link Aggregation Groups LAG IEEE 802 3ad Link Aggregation ControlProtocol LACP IEEE 802 1ag IEEE 802 3 2005 formerly 802 3ah OAM EFM IEEE 802 1p QoS IEEE 802 1q VLANs IEEE 802 3 Ethernet LANs IEEE 802 3u Fast Ethernet 21 Tender Document No Tender Subject Management GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Out of band via Dedicated terminal port ELA 232 and Ethernet management port Inband via Ethernet network or user ports Security Access List A
249. quired should be included in the main EPABX system If separate UPS is used for communication server it should be meet exceed backup time of total system as specified in technical specification 4 7 Proper ventilation air circulation must be provided to the entire system for heat dissipation 419 equipment construction should be such that it does not allow ingress or entry of rodents insects lizards and dust For this equipment should be suitably sealed from all sides top and bottom 4 20 All equipment sub racks housings shall be provided with antistatic wristbands 4 21 sub rack and squipments shall have a terminal for its grounding earthing 4 22 The configuration of the system should be easily expandable by adding plug in units and modifying software settings 4 23 The plug in units shall be of hot swappable type to allow their removal insertion while the equipment is in energized running condition 4 24 All sub assemblies switches and control circuit components of modules shall be so mounted as to permit their replacement without appreciable disturbance to other adjacent modules 4 25 The removal or insertion of plug in units must not affect the existing traffic on other units 4 26 Each sub assembly controls switches indicators etc shall be clearly marked with schematic reference to show their functions so that it is identifiable from the layout diagram in the handbook 4 27 Provision shall be made by means of me
250. quoting in Indian Rupees shall be in the form of Demand Draft Banker s Cheque in favour of GAIL India Limited payable at State Bank of India Pata India issued by Indian Nationalized Scheduled bank or first class International bank or in the form of Bank Guarantee as per format enclosed in the Bidding Document GAIL shall not be liable to pay any bank charges commission or interest on the amount of bid security In case bid security is in the form of Bank Guarantee the same shall be from any Indian scheduled bank or a branch of an International bank situated in India and registered with Reserve bank of India as scheduled foreign bank in case of Domestic and from any reputed International bank or Indian scheduled bank in case of foreign bidder However in case of Bank Guarantee from banks other than the Nationalized Indian banks the bank must be commercial bank having net worth in excess of Rs 100 crores and a declaration to this effect should be made by such commercial bank either in the Bank Guarantee itself or separately on its letterhead The Bid Security submitted through BG Letter of Credit shall be valid for two 02 months beyond the validity of the Bid as specified in Clause 17 of ITB Any bid not secured in accordance with ITB Clause 18 1 and 18 3 may be rejected by the PURCHASER as non responsive Unsuccessful bidder s bid security will be discharged returned as promptly as possible but not later than 30 days after the ex
251. r Sir s In accordance with Letter Inviting Tender under your reference Ws having their Registered Head Office at hereinafter called the Tenderer wish to participate in the said tender for As an irrevocable Bank Guarantee against Earnest Money for the amount of is required to be submitted by the Tenderer as a condition precedent for participation in the said tender which amount is liable to be forfeited on the happening of any contingencies mentioned in the Tender Document We the Bank at having our Head Office Local Address guarantee and undertake to pay immediately on demand without any recourse to the tenderers by GAIL India Ltd the amount without any reservation protest demur and recourse Any such demand made by GAIL shall be conclusive and binding on us irrespective of any dispute or difference raised by the Tenderer This guarantee shall be irrevocable and shall remain valid upto this date should be 6 months after the date finally set out for closing of tender If any further extension of this guarantee is required the same shall be extended to such required period receiving instructions from Ws whose behalf this guarantee is issued In witness whereof the Bank through its authorized officer has set its hand and stamp on this day of 200 at WITNESS SIGNATURE SIGNATURE NAME NAME Designation with Bank Stamp OFFICIAL ADDRESS Attorney as per Power of Attorn
252. r blacklist the Bidder including from the future tender process or to terminate the contract if already signed on that ground 1 If the Bidder Contractor has committed a transgression through a violation of any provisions of Section 2 so as to put his reliability or credibility into question the Principal shall be entitled to exclude including blacklist and put on holiday the Bidder Contractor from entering into any GAIL future contract tender processes The imposition and duration of the exclusion will be determined by the severity of the transgression The severity will be determined by the Principal taking into consideration the full facts and circumstances of each case particularly taking into account the number of transgressions the position of the transgressors within the company hierarchy of the Bidder and the amount of the damage The exclusion may be imposed for a minimum period of 6 months and maximum of three years 2 A transgression is considered to have occurred if the Principal after due consideration of the available evidence concludes that no reasonable doubt is possible 3 The Bidder with its free consent and without any influence agrees and undertakes to respect and uphold the Principal s absolute rights to resort to and impose such exclusion and further accepts and undertakes not to challenge or question such exclusion on any ground including the lack of any hearing before the decision to resort to such exclusion is taken
253. r of manufacture User Name Length marking at 1m intervals Marking The Cable must be marked as India Limited at an interval of 1 Meter with hot foil indentation 1 5 Environmental Requirement 1 5 1 The Optical Fiber Cable shall be capable of working in the temperature range of 20 C to 70 1 5 2 It shall be capable of withstanding different climatic and soil including saline conditions in India 1 6 Packaging and Marking Requirements Following details shall be distinctly marked on weatherproof material on outer sides of drum flange User s name amp address The Cable must be marked with India Limited at an interval of minimum 1 meter hot foil indentation Drum No amp Cable Identification Number Size and length of cable Gross weight in Kgs Arrow showing the direction the drum can be rolled Mark indicating the location of inner end of cable Cable end in the drum to be protected with heat shrinkable sleeves Month Year and batch number of manufacturing Type of cable Laminated sheet for fiber Attenuation results at 1310 nm 1550 nm shall be attached with each drum 000000000 0 All material is to be packaged so as to provide adequate protection against deterioration and physical damage in order to ensure safe arrival at installation site 1 7 Handling and Storage Requirements The Supplier shall specify the cable handling precautions during Storage Transportation Laying of c
254. r will not issue provide any Essentiality certificate for imports The statutory variation in Excise Duty amp Sales Tax on finished goods covered under 12 2 B within the contractual delivery period except due to increase in turnover shall be to GAIL s account However any increase in the rate of these taxes and duties beyond the contractual completion period shall be to bidder s account and any decrease shall be passed on to GAIL Further any statutory variation in the rate of customs duty within contractual delivery period on the actual CIF value of import content but subject to maximum of such duty payable on quoted CIF value under 12 2 A shall also be to GAIL s account In case of delay in delivery any increase in the rate of customs duty beyond the contractual completion period shall be to bidder s account and any decrease shall be passed on to GAIL NOTE Inland transportation other local costs incidental to delivery of the goods to its final destination 13 3 13 4 14 0 14 1 15 0 15 1 15 1 1 15 2 FOT site shall be quoted by the Bidder However transit Insurance shall be arranged by Purchaser Fixed Price Prices quoted by the bidder shall be firm and fixed during the bidder s performance of the contract and not subject to variation on any account except for variations permitted under 12 2 D for domestic bidders A bid submitted with an adjustable price quotation will be treated as non responsive and
255. raceways base plate other HW fixtures suitable for Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Installation of equipment racks Routing of cable from Rack to MDF Routing of Input power cable 230VAC Routing of DC output cable from FCBC to DCDB systems Battery connections Equipment earthing upto ground bus OFC cable entry routing and storage of extra OFC loops Routing of OFC patch cables 2 5 1 2 RACK Installation 42U equipment racks shall be installed at appropriate location having sufficient clearance from all side as per approved installation plan For installation of rack above existing cable drains suitable MS mounting frame base plate shall be supplied fabricated and fixed by welding drilling etc as per site requirement For installation of Rack directly above floor shall be done by drilling 4x anchor bolt fasteners firmly on the floor so as to withstand any lateral force Alignment placement of equipment rack should match existing equipment layout of telecom rooms so as to give neat and tidy appearance Alignment placement of equipment rack should such that it provide proper cooling heat dissipation Alignment placement of Equipment rack should be such that all cable entry exit points equipment interconnections cabling can be done without any clutter congestion et
256. ransport Accommodation Cost towards conference facility etc shall be borne by the parties equally The Parties shall freeze claim s of interest if any and shall not claim the same during the pendency of Conciliation proceeding The Settlement Agreement as and when reached agreed upon shall be signed between the Parties and Conciliation proceedings shall stand terminated on the date Settlement Agreement Governing Language 31 1The Contract shall be written in English language as specified by the PURCHASER in the Instruction to Bidders All literature correspondence and other documents pertaining to the Contract which are exchanged by the parties shall be written in English language Printed literature in other language shall only be considered if it is accompanied by an English translation For the purposes of interpretation English translation shall govern and be binding on all parties 32 32 1 32 2 Notices Any notice given by one party to the other pursuant to the Contract shall be sent in writing or by telegram or fax telex cable confirmed in writing A notice shall be effective when delivered or on the notice s effective date whichever is later Signature of Bidder 48 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED 33 33 1 33 2 33 3 33 4 34 34 1 35 35 1 36 36 1 36 2 36 3
257. rds 1 15 5 4 Other Feature It should provide CDR via RS232 or TCP IP It should have Data Processing capability after updating rate table or user information All amendments made to the databases must be applied instantaneously The system must be fully customizable as per organization requirement by add del modify any field in database reports must be provisioned to filter by selecting desired setting and report will be displayed of selected filter layout 1 15 5 5 The Call billing software shall have the provision for adding modifying deleting the STD ISD Local codes call tariff amp call time zones at site as amp when required to accommodate the changes carried out by DoT Service provider time to time 1 15 5 6 System capability User friendly GUI and icons toolbar Auto backup and purge Easy entry on tariff table Auto insertion of extension number in databases to reduces the administrator s work Backup files in compressed format to allow easy data storage onto HD Oy 395 dc to Rebuilds and compacts database for performance optimization e g printing 1 15 5 7 General Report features of call billing system 1 Detailed Reports Reports must provide details overview with a line for each call showing call details including date time extension called calling number destination origin duration cost trunk line and more 2 Summary Reports Reports must provide a summary overview with totals and averages of
258. regulations Acts State Government or Central Government as may be applicable to the type of equipment work carried out and necessary certificates shall be furnished The Seller shall provide cross sectional drawings wherever applicable to identify the spare part numbers and their location The size of bearings their make and number shall be furnished Specifications design and drawings issued to the SELLER alongwith RFQ and CONTRACT are not sold or given but loaned These shall remain property of PURCHASER or its assigns and are subject to recall by PURCHASER The SELLER and his employees shall not make use of the drawings specifications and technical information for any purpose at any time except for manufacture against the CONTRACT and shall not disclose the same to any person firm or corporate body without written permission of PURCHASER All such details shall be kept confidential SELLER shall pack protect mark and arrange for despatch of EQUIPMENT as per instructions given in the CONTRACT Standards The GOODS supplied under the CONTRACT shall conform to the standards mentioned in the Technical Specifications or such other standards which ensure equal or higher quality and when no applicable standard is mentioned to the authoritative standard appropriate to the GOODS country of origin and such standards shall be the latest issued by the concerned institution Instructions Direction amp Correspondence The materials described
259. required to correct the Signature of Bidder 43 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED 20 2 20 2 1 20 2 2 20 2 3 21 21 1 21 2 21 3 21 5 22 22 1 23 23 1 24 PATA UP INDIA deficiency Should the SELLER fail to attend meeting at Site within the time specified above PURCHASER shall immediately rectify the work materials and SELLER shall reimburse PURCHASER all costs and expenses incurred in connection with such trouble or defect PERFORMANCE GUARANTEE OF EQUIPMENT SELLER shall guarantee that the performance of the EQUIPMENT supplied under the CONTRACT shall be strictly in conformity with the specifications and shall perform the duties specified under the CONTRACT If the SELLER fails to prove the guaranteed performance of the EQUIPMENT set forth in the specification the SELLER shall investigate the causes and carry out necessary rectifications modifications to achieve the guaranteed performance In case the SELLER fails to do so within a reasonable period the SELLER shall replace the EQUIPMENT and prove guaranteed performance of the new equipment without any extra cost to PURCHASER If the SELLER fails to prove the guarantee within a reasonable period PURCHASER shall have the option to take over the EQUIPMENT and rectify if possible the EQUIPMENT to fulfill the guarantees and or t
260. rmation as to the disputes s difference s issue s to enable the other Party ies to be fully informed as to the nature of the disputes s difference s issue s the amount of monetary claim if any and cause s of action Conciliation proceedings commence when the other Party ies accept s the invitation to conciliate and confirmed in writing If the other Party ies reject s the invitation there will be no conciliation proceeding If the Party initiating conciliation dose not receive a reply within thirty days from the date on which he she send the invitation or within such other period of time as specified in the invitation He she may elect to treat this as a rejection of the invitation to conciliation If he she so elect he she shall inform the other Party ies accordingly Where invitation for Conciliation has been furnished the parties shall attempt to settle such disputes s amicably under of the Indian Arbitration and Conciliation Act 1996 and GAIL India Limited Conciliation Rules 2010 It would be only after exhausting the option of Conciliation as an Alternate Disputes Resolution Mechanism that the parties hereto shall go for Arbitration For the purpose of this clause The option of Conciliation shall be deemed to have been exhausted even in case of rejection of Conciliation by any of the Parties The cost of Conciliation proceeding including but not limited to fees for Conciliation s Airfare Local T
261. rmination point through suitable polyethylene polyamide conduits 5 Supply fabrication and fixing of wire mesh type basket of 1 2mx1 2m size depth 15 cm inside telecom room cable cellar for storing extra OFC loops 6 Storage of extra OFC loop min 25 meter at each end Ter B OFC laying in Cable trench For location where cable trey is not available OFC cable shall be laid through HDPE duct in underground cable trench of min 0 9 m depth as per the following Excavation of cable trench upto 0 95 cm depth Supply and spreading fine sand upto 5 cm Laying of HDPE duct of min 40mm dia to be supplied by GAIL Crossing of road by HDD open cut as required Supply and fixing of duct couplers to join two sections of ducts Backfilling of trench upto 35cm Supply and laying of PVC warning mat in the trench Complete backfilling of cable trench Restoration of original road surface by watering and compaction 00 ONU pO er After laying of HDPE duct OFC has to be pulled through the newly laid ducts for providing end to end OFC connectivity between buildings Generally exciting cable entry exit points shall be used for making cable entry to a building If use of existing cable entry is not suitable and cable has to be laid by in cable trench or though perforated GI cable treys to be supplied by vendor fixed above ground as per site specific requirement so as to deliver end to end connectivity between Proposed EPABX Locations C In
262. rovide warranty of the complete system hardware software and performance as a whole inclusive of bought out items The warranty period shall be 24 months from the date of successful completion of SAT All the parts components found defective during the warranty period shall be replaced by bidder INCOME TAX AND TDS TAX DEDUCTED AT SOURCE for the installation and commissioning and AMC charges Part Y amp Z of SOR only 1 As per the Govt of India income tax rules TDS deduction shall be applicable as given below for the installation and commissioning and AMC charges Part Y amp Z of SOR The bidder will have to bear all income tax liability both Corporate as well as for his personnel GAIL shall deduct Income Tax at Source TDS as per applicable Indian law from the fees payable to the Vendor seller for the services rendered and remit the net amount to the Vendor seller GAIL shall deposit the income tax deducted with the Indian revenue Department GAIL shall issue necessary Tax Deducted at Source TDS Certificate to the Signature of Bidder 33 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Vendor seller Claim of such amount may be obtained by the bidder supplier service provider in their own country based on this issued TDS certificate In case PAN Permanent Account Number is not submitted by bidder
263. s functional block diagrams description of operation procedure and facilities etc as a minimum The bidder shall furnish notorized copy of valid TEC approval for offered EPABX system Bidder shall have to provide site wise Space amp Power requirement for the offered system equipment along with the bid Requirement of space shall be indicated in proposed equipment layout GA drawings Similarly power requirement shall be indicated in the power budgeting UPS FCBC capacity planning data 6 9 Bidder shall guarantee GAIL in writing regarding the continued supply of spare parts and AMC support over a period of 5 years from the date of completion of warranty period from the OEM s of the following offered systems a IP Based EPABX System b Gigabit Fiber LAN Equipment s 3l Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA c FCBC System In this regards support letter from the above Manufacturer s needs to be furnished as per Annexure III 6 10 Bidder shall furnish details of spares amp consumable included for supply along with the main system for min 3 years trouble free operation As per Annexure IV 6 11 Bidder shall furnish an undertaking from OEM of offered IP EPABX system confirming that the system is IPV6 ready and there shall be no additional cost implications for system up gradation for making t
264. s must be designed with same type of rectifiers having min DC current capacity of 25A 948VDC rectifier modules must meet or exceed following technical specification AC Input Voltage range Frequency Maximum Current Power Factor Input Protection DC Output Voltage Output Power Maximum Current Input Current Sharing Static voltage regulation Dynamic voltage regulation Output voltage Ripple and Noise Output Protection Alarms Indications Efficiency Isolation 176 275 45 to 66Hz Vendor to specify gt 0 99 at 5096 load or more Varistors for transient protection Mains fuse in both lines Disconnect above 300 VAC 53 5 VDC adj range 43 5 58 0 VDC Vendor to specify Vendor to specify Vendor to specify Vendor to specify Vendor to specify 43 5 VDC at full load 100 mV peak to peak Overvoltage shutdown Fuse Short circuit proof Low mains shutdown Rectifier Failure Overvoltage shutdown on output Low voltage alarm at 43 5 V Input voltage out of range min 92 at 25 100 load Input and output 3 0 KVAC 3l Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Input earth 1 5 KVAC Output earth 0 5 KVDC Standard and Compliance Electrical safety Required Vendor to specify EMC Required Vendor to specify Environment Required Vendor to specify R
265. scount Rebate separately the same shall not be considered for evaluation However in the event of the bidder emerging as the lowest bidder the Discount Rebate offered by the bidder shall be considered for placement of order and the same will be conclusive and binding on the bidder Please ensure that no Rate Price or price related information is mentioned in Part I Un Priced Bid OR collaboration folder of e tender portal as such bids shall be out right rejected as per rejection Criteria of Tender Document PART III EARNEST MONEY DEPOSITE EMD This section only contains copy of EMD and no other document s conditions All above documents must be uploaded on appropriate place for Techno Commercial EMD Collaboration Folder and Price Bid on GAIL s portal GAIL India Limited assumes no responsibility for inability of a bidder to submit bids through GAIL s e Tendering system on account of delay in submission at bidder s end Bidder shall ensure that they submit the bid well before the Due Date amp Time of Bid Submission GAIL shall not be responsible if bidder is not able to submit the bid on account of failure in network internet connection at bidder s end Bidder shall obtain a Digital Certificate Class 3 on their own and GAIL India Limited will be not at all responsible for a bidder not having acquired the valid Class 3 Digital Certificate Bidder may refer to addendum to Instructions to Bidders ITB
266. shall mean the condition of the operation in which the complete equipment covered under the Contract is officially declared by the PURCHASER to be available for continuous operation at different loads upto and including rated capacity DELIVERY terms shall be interpreted as per INCO TERMS 2000 in case of Contract with a foreign Bidder and as the date of LR GR in the case of a contract with an Indian Bidder DRAWINGS shall mean and include Engineering drawings sketches showing plans sections and elevations in relation to the Contract together with modifications and or revisions thereto ENGINEER or Engineer in Charge of the Project SITE shall mean the person designated from time to time by PURCHASER at SITE and shall include those who are expressly authorized by him to act for and on his behalf for operation of this CONTRACT FINAL ACCEPTANCE shall mean the PURCHASER s written acceptance of the Works performed under the Contract after successful completion of performance and guarantee test GOODS shall mean articles materials equipment design and drawings data and other property to be supplied by Seller to complete the contract INSPECTOR shall mean any person or outside Agency nominated by PURCHASER to inspect equipment stagewise as well as final before dispatch at SELLER s works and on receipt at SITE as per terms of the CONTRACT INITIAL OPERATION shall mean the first integral operation of the complete equipment covered under the Contract with s
267. sioning operation amp management of Remote Unit s at different locations The Remote Unit shall meet the following as a minimum 1 6 1 Remote Unit shall be an integral part unit of central IP based EPABX system The integrating link interface between the central EPABX system amp Remote unit shall be an IP link over LAN WAN 1 6 2 management functions like System Configuration Programming Fault Alarm management and System database backup Accounting Logging of traffic calls etc for the connected Remote units shall be provided remotely from the central EPABX system 1 6 3 Remote unit shall provide all features amp facilities as those of central IP based EPABX system without the mandatory provision of redundancy of its common amp control unit s 1 6 4 Remote Units shall provide following types of inter office unit both way communications in addition to normal intra office unit communication Between central EPABX system and Remote unit over redundant IP Link Inter Remote units say between location A amp location B over TDM and or IP trunk Inter Remote units say between location A amp location B via central EPABX system over TDM and or IP trunk Between Remote unit and other EPABX system other than central EPABX over TDM link Between Remote unit and other IP EPABX system over IP links other than central EPABX and running on same IP trunking protocol 1 6 5 Remote unit shall support survival mec
268. small enterprises and such micro and small enterprises shall be allowed to supply upto 2096 of the total tendered value In case of more than one such Micro and Small Enterprises the supply shall be shared proportionately to tendered quantity Further out of above 2096 496 20 of 20 shall be from MSEs owned by SC ST entrepreneurs This quota is to be transferred to other MSEs in case of non availability of MSEs owned by SC ST entrepreneurs iv The quoted prices against various items shall remain valid in case of splitting of quantities of the items as above v In case bidder is a Micro or Small Enterprise under the Micro Small and Medium Enterprises Development Act 2006 the bidder shall submit the following a Documentary evidence that the bidder is a Micro or Small Enterprises registered with District Industries Centers or Khadi and Village Industries Commission or Khadi and Village Industries Board or Coir Board or National Small Industries Corporation or Directorate of Handicrafts and Handloom or any other body specified by Ministry of Micro Small and Medium Enterprises b If the MSE is owned by SC ST Entrepreneurs the bidder shall furnish appropriate documentary evidence in this regard The above documents submitted by the bidder shall be duly certified by the Statutory Auditor of the bidder or a practicing Chartered Accountant not being an employee or a Director or not having any interest in the bidder s company firm where au
269. spond in writing to any request for clarification of the Bidding documents which it receives not later than date of Pre Bid meeting 10 days prior to the deadline in exceptional case for the submission of bids prescribed by GAIL Written copies of GAIL s response including an explanation of the query but without identifying the source of the query will be sent to all prospective bidders who have received the bidding documents Any Clarification or information required by the bidder but same not received by the Purchaser ten days prior to the bid due date the same is liable to be considered as no clarification information required Signature of Bidder 21 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA All questions queries should be referred to GAIL on or before scheduled date of pre bid conference or 10 days before bid closing date The questions queries received by GAIL prior to pre bid conference will be addressed in the pre bid conference amp no separate communication will be sent to bidders 9 0 9 1 9 2 9 3 Amendment of Bidding Documents At any time prior to the bid due date the PURCHASER may for any reason whether at its own initiative or in response to a clarification requested by a prospective bidder modify the bidding documents by issuing addenda corrigenda Any addendum corrigendum t
270. ssion even from Digital phones The IP based EPABX system should use CAC Call Admission Control mechanisms to optimize the usage of the bandwidth in the WAN for multi site configurations The voice and signalling frames in the IP based EPABX system should be marked tagged in order to be recognized The standards of marking supported will be Layer 2 IEEE 802 1p Q and Layer 3 TOS DiffServ VoIP Support a The IP based EPABX system should support VOIP solutions as an integral part of the system No separate dedicated hardware unit module shall be required for providing telephone services for IP phones It also should not involve any dedicated external gateways routers etc for VoIP support The IP based EPABX system should be fully compliant to VOIP standards like H 323 SIP Session Initiation Protocol The SIP proxy SIP registrar should be inbuilt in the system and should support any SIP compliant hard phones or soft phones The IP based EPABX system should support the QOS features for the VOIP implementation The system must support Echo Cancellation mechanism in IP Telephony to improve voice quality When a Desktop PC is connected behind an IP phone on the same LAN switch port the VLAN policy of VoIP interfaces should be configured by MAC address In this way the default VLAN called native VLAN of the Switch is applied to the PC Explicit VLAN tagging from IP Phone is not necessary If the Switch is not able to use VLAN
271. stallation of Fiber Management System Fiber Management System shall be installed inside rack enclosure with sufficient clearance for routing patching of cables patch cords without stress strain Termination of OFC in rack mount FMS shall be done as per best workmanship industrial practice Following steps are generally involved for jointing of the cable Routing of cable inside equipment rack with min bending radios 1 2m Dressing and cable entry to FMS Stripping cutting the cable 12 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Preparation of Cable and joint closure for splicing Stripping and Cleaving of Fibres Stripping cleaning cleaving of pigtails Fixing of sleeves in each fiber Fibre splicing using high precision fusion splicing machine Fixing of heat shrink sleeves with hardeners to protect spliced pigtails Organizing routing of bare fiber and pigtails inside splicing trey Closing amp sealing of FMS Splicing of Fibres shall be done by fusion splicing only e Splicing loss in each fiber during splicing should be better than 0 01 db at 1550 nm by OTDR e 25 meter OFC in coil form should be kept at both the ends The loss attenuation should be 0 17 to 0 25 db km at 1550 nm and 0 28 to 0 40 db km at 1310 nm After completion of OFC laying splicing and termination of f
272. systems excluding batteries 01 Lot Further details of Buyback items are enclosed as per Annexure E 45 Tender Document No Tender Subject GAIL PATA C amp P 20040734 PP E Tender No 8000005311 UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Annexure E Details of Make amp Model of Old amp Operational EPABX System and Other Hardwares Location Year of Make Model Existing Capacity Facilities Remarks Installation Analog Digital Trunk Lines Lines Lines 1998 Ericsson MD110 165 16 30 Central Unit 1998 Ericsson MD110 125 16 90 remote self SSiH Ericsson MD110 365 16 30 remote self LAB Ericsson MD110 266 16 remote self DOWNSTREAM Ericsson MD110 269 16 60 remote self TOWNSHIP Ericsson MD110 333 16 30 remote self 7 TOWNSHIP 2002 ALCATEL 4400 1000 15 30 Central Unit 8 SB 1 2002 BPL ALCATEL 4400 100 4 60 Central Unit DETAILS OF SPARE MODULES BN ITEM DETAILS LOCATIONS QTY MAKE Remark SS 4 SB 1 LAB HDPE 2 ALU2 1 1 2 ERICSSON Loose Stores DLU20 2 2 ERICSSON Loose Stores DLU30 1 1 2 ERICSSON Loose Stores DSU 1 3 4 ERICSSON Loose Stores i ELU28 3 2 ERICSSON Loose Stores ELU29 4 1 5 ERICSSON 1005 Stores FTU2 1 1 ERICSSON Loose Stores 8 GJUG5 2 2 ERICSSON Stores HUD5 6 1 7 ERICSSON Loose Stores ICU 1 1 ERICSSON Loose St
273. t from the CONTRACT PRICE a sum calculated on the basis of the CONTRACT PRICE including subsequent modifications Deductions shall apply as per following formula In case of delay in delivery of equipment materials or delay in completion total contract price shall be reduced by 1 296 Half percent of the total contract price per complete week of delay or part thereof subject to a maximum of 596 Five percent of the total contract price In case of delay in delivery on the part of Seller the invoice document value shall be reduced proportionately for the delay and payment shall be released accordingly In the event the invoice value is not reduced proportionately for the delay the PURCHASER may deduct the amount so payable by SELLER from any amount falling due to the SELLER or by recovery against the Performance Guarantee if applicable Both seller and PURCHASER agree that the above percentages of price reduction are genuine pre estimates of the loss damage which the PURCHASER would have suffered on account of delay breach on the part of the SELLER and the said amount will be payable on demand without there being any proof of the actual loss or damage caused by such breach delay A decision of the PURCHASER in the matter of applicability of price reduction shall be final and binding Rejections Removal of Rejected Equipment amp Replacement Preliminary inspection at SELLER s works by INSPECTOR shall not prejudice Purchaser s claim for reje
274. tem With the installation of interface module in the wired slot the facility will be available at MDF In bill of materials wired capacity is defined in terms of number of analog ports only i e excluding CO trunk other ports e For Shelf Capacity The vendor shall keep the system ready with spare capacity in media gateways equipped with sub rack backplane Power supply and other common and control boards for addition of subscribers trunk modules 8 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA in vacant free slots of existing media gateways In bill of materials Shelf capacity is defined in terms of number of number of analog ports only i e excluding CO trunk other ports Analog ports only In addition to the above mentioned Equipped amp additional wired and shelf capacity the IP based EPABX system should also be expandable up to 10000 ports This expansion should be in building block architecture by adding on additional cards stacks cabinets at central EPABX system and or existing Remote units and also by addition of new Remote unit s under existing central EPABX system However such expansion up to the defined Expandable Capacity should not involve any addition up gradation of Processor Software license or any of the other common control hardware of existing central EPABX system and Remote uni
275. tem of value not less than Rs 15 lacs Documentary proofs in respect of above to be submitted along with the technical bid as per the following 1 Copy ies of Purchase Orders 2 of Proof of Execution Completion Certificate issued by Purchaser End User or Inspection certificate issued by inspection agency Purchaser End User or Payment invoice along with proof of payment issued by Purchaser End User containing purchase order reference A job executed by a bidder for its own plant project cannot be considered as experience for the purpose of meeting requirement of BEC of the tender However jobs executed for subsidiary fellow subsidiary holding company will be considered as experience for the purpose of meeting BEC subject to submission of tax paid invoice s duly certified by statutory auditor of the bidder towards payment of statutory tax in support of the job executed for subsidiary fellow subsidiary holding company Such bidders to submit these documents in addition to the documents specified in the bidding documents to meet The cut off date for meeting the Technical Criteria of BEC for of the tender shall be the final due date for submission of bids Signature of Bidder 5 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Financial BEC 1 0 The annual turnover of
276. tests Any work not confirming to the execution drawings specifications codes or standard engineering practices shall be rejected forthwith and the contractor shall carry out the rectification at his own cost results of inspection and tests will be recorded in the inspection reports Performa of which will be approved by the EIC Inspection and acceptance of the work shall not relieve the contractor from any of his responsibilities under this contract Contractor shall within 7 days after receipt of notification of award of work provide the complete job implementation schedule covering all functions amp activities of the project like finalizing design engineering document supply installation testing training test run amp commissioning phases Contractor shall observe in addition to codes specified in respective specification all national and local laws ordinances rules and regulations and requirements pertaining to work and shall be responsible for extra costs arising from violations of the same Various procedures and method statements to be adopted by contractor during the construction as required in the respective specifications shall be submitted to owner in due course of time for approval No such construction activity shall commence unless approved by owner in writing Contractor shall depute an experienced competent representative s at site during the execution of the project Any instructions given to such repres
277. th Call Billing System based on Microsoft windows Vista 7 platform for complete recording of Internal External and Network calls to and generate various types of traffic reports such as STD ISD Local calls made from an Extension Details specifications of Call billing system are mentioned elsewhere in the tender document 1 4 17 Digital or IP phone user should be able to search through the directory and dial by name This directory should be synchronized with central organization wide directory using LDAP The phone user should also be able to see the list of last 20 missed calls and dialled numbers 1 5 System Management 1 5 1 The IP based EPABX system shall be field programmable using PC Server based Programming amp Maintenance system for setting modifying all the system user trunk operator parameters amp features The access control for system management operation shall be through password protection and must provide Role Based Account Management to define different levels of administrator access depending on specific functional responsibilities as mentioned below User For viewing purpose only Operator For view and modify station trunk network features Owner For view and Modify all system level setting configuration Vendor shall install amp configure the PC Work station with necessary software firmware amp hardware to function as PC based programming amp maintenance system of offered EPABX system The same desktop
278. that he she has no interest in the matter or connected with the party bidder contractor in any manner Section 9 Pact Duration The provisions of this Pact shall come into effect from the date of signing of this Pact by the both parties It expires for the Contractor 12 months after the last payment under the respective contract and for all other Bidders 6 months after the contract has been awarded 83 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA lf any claim is made lodged by either party during this time the same shall be binding and continue to be valid despite the lapse of this pact as specified above unless it is discharged determined by the Chairperson of the Principal Section 10 Miscellaneous provisions 1 This agreement is subject to Indian Law Place of performance and jurisdiction is the Registered Office of the Principal i e New Delhi The Arbitration clause provided in main tender document contract shall not be applicable for any issue dispute arising under Integrity Pact 2 Changes and supplements as well as termination notices if any need to be made in writing Side agreements have not been made 3 lf the Contractor Bidder is a partnership concern or a consortium this agreement must be signed by all partners or consortium members 4 In case any or several of t
279. that the said documents are to be used only for the purpose for which they are intended A We intend to bid as requested for the subject item work and furnish following details with respect to our quoting office i Postal Address ii Telephone Number iii Telefax Number Mm iv Contact Person v E mail Address vi Website lt Details of Contact person i Postal Address E ii Telephone Number Fax Number iv Contact Person v E mail Address Eme dense E vi Mobile No ij C We are unable to bid for the reasons given below and we are returning back the entire set of bidding documents item service does fall in our product servicing range We do meet BEC Bid Evaluation Criteria as specified tender o We cannot meet the technical specifications as specified in tender o There is an order overbooking o We need some more time for submission of offer and hence request for extension of bid submission date o Any other reason please specify Agency s Name Signature Date Ap Name LE Les Seal Stamp EEE E ETEN Designation Ed Signature of Bidder 62 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED
280. the bidder should be more than Rs 75 00 Lakh in any of the 03 Three preceding financial year i e 2011 12 2010 11 2009 10 2 0 The Net Worth of the bidder should be Positive during last audited financial year i e FY 2011 12 3 0 The bidder should have minimum working capital of Rs 15 Lacs as per last audited financial year i e FY2011 12 If the bidder s working capital is inadequate the bidder should supplement this with a letter from the bidder s bank having net worth not less than Rs 100 Crore confirming the availability of line of credit for a sum of Rs 15 Lacs The bidder must submit the copies of the audited balance sheets printed copy of balance sheet profit amp loss account in supports of meeting the above financial criteria All the documents submitted in support of above Bid Evaluation Criteria Technical and Financial must be certified by a statutory Auditor who audits Annual Accounts of the bidder or by a Chartered Accountant in case of audit of accounts is not mandatory as per Sec 44AB of Income Tax 1961 Necessary format for above certification has been given in tender document under Formats sections as F3 F3A F3B F3C etc The documents certified as above must be submitted along with the technical part of the bid The bidder should meet the above BEC as on the bid due date of submission Non compliance to BEC may lead to rejection of bid Signature of Bidder 6 Tender Document No GAIL PATA C amp P 200
281. then calculated on a Quoted rate of Excise Duty amp Educational cess if any if percentage mentioned then calculated on d Quoted rate of Sales tax against form C or without concessional Form VAT if percentage mentioned then calculated on e Transportation charges up to site as quoted if percentage mentioned then calculated on A f Charges for Installation amp Commissioning including service tax 0 Charges for 3 year Post warranty Comprehensive AMC including service tax h inspection testing charges or any other charges taxes duties mentioned by the bidder in price schedule format i Commercial Technical loading if any j Amount of ED amp Service Taxes mentioned above or amount of Cenvat benefit against ED and Service tax to be passed on to GAIL whichever is lower refer Price schedule In case of statutory changes the rate of ED amp Cess CST VAT considered for evaluation shall be prevailing rate as on final date of Un priced Bid opening Bidders are required to provide cenvat invoice to enable GAIL to avail cenvat benefit In case the 96 or the amount of cenvat benefit is not mentioned left blank then same shall be considered as included and the ED mentioned will be taken as the cenvat benefit to be passed on to GAIL The evaluated price of all the bidders as above shall be compared together to arrive at the lowest offer as per F O T site basis inclusive of a
282. tify such claims Such claims shall be paid by the contractor within 15 days of the receipt of corresponding bills and if not paid by the contractor within the said period the owner may then deduct the amount from any amount due or becoming due by the owner to the contractor under the contract may be recovered by actions of law or otherwise if the contractor fails to satisfy the owner such claims Contractor shall be solely responsible for making available for executing the work all requisite construction equipment special aids tools tackles and testing equipment and appliances Such construction equipment etc shall be subject to examination by the owner and approval for the same being Any discrepancies pointed out by the GAIL shall be immediately got rectified repaired or the equipment replaced altogether by the contractor SAFEGUARDING OF EXISTING UTILITIES AND SERVICES Existing cables wires equipments fixtures etc encountered in the course of the works shall be guarded against any accidental damage by the Contractor at his own cost to avoid disruption of any services critical to Plant operation Should any damage be done by the Contractor to any mains pipes cables lines or building structure whether above or below ground etc whether or not shown on the drawings the Contractor must make good or bear the cost of making good the same without delay to the satisfaction of the Engineer in Charge COMPLIANCE TO HEALTH SAFETY
283. tions General Assembly vide resolution 31 98 adopted the UNCITRAL Arbitration rules on 15 December 1996 The WORK under the CONTRACT shall however continue during the Arbitration proceedings and no payment due or payable to the Seller shall be withheld on account of such proceedings GAIL India Limited has framed the conciliation rules 2010 in conformity with supplementary to Part 1 of the Indian Arbitration and conciliation act 1986 for speedier cost effective and amicable settlement of disputes through conciliation A copy of the said rules made available GAlL s web site www gailonline com for reference Unless otherwise specified The matters where decision of the Engineer in Charge is deemed to be final and binding as provided in the Agreement and the issues disputes which can not be mutually resolved within a reasonable time all disputes shall be settled in accordance with Conciliation Rules 2010 Any disputes s difference s issue s of any kind whatsoever between amongst the Parties arising under out of in connection with this contract shall be settled in accordance with the afore said rules In case of any disputes s difference s issue s a Party shall notify the other Party ies in writing about such a disputes s difference s issue s between b amongst the Parties and the such a Party wishes to refer the disputes s difference s issue s Conciliation such invitation for Conciliation shall contain sufficient info
284. ts For each of the sites licenses has to be supplied for all hardware module software firmware of the IP based EPABX systems up to the aggregated capacity of their individual Equipped Capacity amp Additional Wired Capacity as mentioned in detailed BOQ and configuration Sheet 1 14 INTER CONNECTION WITH EXISTING GAIL EPABX SYSTEMS The supplied IP based EPABX system shall be interconnected to following EPABX systems over existing media provided by GAIL The interconnection of new amp existing EPABX system shall be for seamless inter office EPABX communication in line with interconnectivity scheme amp exchange access numbering scheme S No Location Equipment make model Existing Interface 1 TOWNSHIP PATA SIEMENS HIPATH 4000 x PRI 2 GAIL DIBIYAPUR ALCATEL IP OMNIPCX x PRI 3 GAIL VIJAIPUR ALCATEL 4400 1x PRI The supplied IP base EPABX system is proposed to be integrated with the EPABX system of GAIL Gaon and GAIL Dibiyapur over IP LAN W AN network Offered EPABX system should have adequate ports HW SW capability license etc for implementing such connectivity in future Requisite Network connectivity Hardware Software license etc of existing EPABX side shall be provided by GAIL 1 15 Technical Specifications of Associated Items Detailed technical specifications of following associated items are enclosed in these sections for designing building and delivering the required site spe
285. ts that the use or sale of the materials delivered hereunder will not infringe claims of any patent covering such material and SELLER agrees to be responsible for and to defend at his sole expense all suits and proceedings against PURCHASER based on any such alleged patent infringement and to pay all costs expenses and damages which PURCHASER may have to pay or incur by reason of any such suit or proceedings The SELLER shall indemnify the PURCHASER against all third party claims of infringement of patent trade mark or industrial design rights arising from use of the GOODS or any part thereof in the PURCHASER s country SELLER shall also protect and fully indemnify the PURCHASER from any claims from SELLER S workmen employees or their heirs dependants representatives etc or from any other person persons or bodies companies etc for any acts of commissions or omission while executing the CONTRACT SELLER shall be responsible for compliance with all requirements under the laws and shall protect and indemnify completely the PURCHASER from any claims penalties arising out of any infringements Contract cum Performance Bank Guarantee CPBG Within 15 days after the SELLER s receipt of notification of award of the CONTRACT the SELLER shall furnish Performance Guarantee in the form of Bank Guarantee irrevocable Letter of Credit to the PURCHASER in the form provided in the Bidding Documents for an amount equivalent to 1096 of the total value of the C
286. ub systems and supporting equipment in service or available for service PURCHASER OWNER GAIL shall mean GAIL INDIA LIMITED GAIL having its registered office at 16 CAMA PLACE R K PURAM NEW DELHI 110066 INDIA The term PURCHASER includes Successors assigns of GAIL PERFORMANCE AND GUARANTEE TESTS shall mean all operational checks and tests required to determine and demonstrate capacity efficiency and operating characteristics as specified in the Contract documents PROJECT designates the aggregate of the Goods and or Services to be provided by one or more Contractors Quantities Bills of quantities Bills of quantities Designate the quantity calculations to be taken into account when these calculations are made from detailed or construction drawings or from work actually performed and presented according to a jointly agreed breakdown of the Goods and or Services SELLER shall mean the person firm or company with whom PURCHASE ORDER CONTRACT is placed entered into by PURCHASER for supply of equipment materials and services The term Seller includes its successors and assigns SERVICE shall mean erection installation testing commissioning provision of technical assistance training and other such obligations of the Seller covered under the Contract SITE designates the land and or any other premises on under in or across which the Goods and or Services have to be supplied erected assembled adjusted arrange
287. ubscription 9 CHASSIS Minitower other 10 DISPLAY To be supplied with Min 19 Widescreen Flat Panel Monitor of same OEM 11 MEMORY Min 4GB 2x2GB DDR3 SDRAM 1333MHz ECC 13 HARD DRIVE Min 300GB SATA 10 000RPM Hard Disk Drive 14 OPTICAL DRIVE 16X max SATA DVD RW with Dual Layer Write Capabilities 16 VIDEO CARD Min NVIDIA Quadro 600 or Equivalent 1GB 17 NETWORK CARDS Min 1x 10 100 1000 Ethernet 19 KEYBOARD Enhanced Multimedia USB Keyboard 20 MOUSE USB Optical Mouse 22 SPEAKER Internal Speaker 23 Software Genuine OS CD with License Genuine Antivirus Security CD with license System recovery CD DVD Resource Utility DVD Burning SW 24 Accessories standard accessories required for system operation should be supplied by the Vendor 36 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA APPENDIX A LIST OF APPROVED MAKES S n Equipment System subsystem Details APPROVED MAKES 0 1 Communication Server HW OEM OF IP EPABX SYSTEM OR DELL IBM HP FUJITSU having proven HW SW compatibility with offered IP EPABX system 2 Communication Server SW other Applications OEM OF IP EPABX SYSTEM Software s of IP EPABX system 3 Equipment RACK OEM OF IP EPABX SYSTEM OR APW PRESIDENT RITTAL SCHNEIDER APC 4 Desktop Digital Phone OEM OF IP EPABX SYSTEM 5 Desktop I
288. un documentation warranty training etc complete in all respect for implementation of IP BASED EPABX SYSTEM for GAIL Petrochemical Complex PATA The detailed scope of work amp supply shall include but not limited to the following 2 1 SITE SURVEY 2 2 DESIGN AND ENGINEERING 2 3 SUPPLY AND STORAGE OF EQUIPMENT 2 4 FACTORY ACCEPTANCE TEST FAT 2 5 INSTALLATION TESTING AND COMMISSIONING 2 6 SITE ACCEPTENCE TEST SAT 27 TRAIL RUN 2 8 TRAINING 29 DOCUMENTATION 210 ONSITE WARRANTY SUPPORT SERVICES 211 DECOMMISSIONING AND DISPOSAL OF OLD SYSTEM UNDER BUYBACK 2 12 POST WARRANTY AMC SERVICES Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 2 0 DETAILED SCOPE OF WORK 2 1 SITE SURVEY The vendor shall carry out site survey to understand user needs site conditions equipment layout cable routes coverage required power budgets etc so as to finalize the schedule requirements for commissioning of the system A Detailed report to be submitted to GAIL for approval covering the following details Identifying Locations for installation of EPABX System and its associated subsystems Finalization of Space Power and Earthing requirements Preparation of Cabling Schedule Finalization of Cable route Understanding site specific requirements for EPABX Programming and configuration Understandin
289. unction key with LED lamp of digital IP phone Specific button of IP softphones Apps System generated interactive voice prompt during off hook condition of a telephone 15 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA 1 15 7 TECHNICAL SPECIFIACTIONS OF VOICE DATA SIGNAL AND POWER CABLES Specifications of Voice data control and signaling cables connectors etc shall be FTP STP type and approved by OEM of EPABX system as per International National standards practice and guidelines meeting the following as minimum Subscribers Cables From Analog digital ISDN subscriber interface module to Main Distribution Frame Conductor type Min 0 4mm tinned copper Cable type Shielded twisted color coded pairs overall PVC insulated Termination at EPABX END Factory Assembled Tested and pre terminated connector with latch locking mechanism Termination at MDF Side Open for termination at site in MDF Krone connector Capacity pairs to match with number of ports available in subscriber modules Digital trunk PRI interfaces cable Screened EMC Shielded as per TIA EIA ITU TEC standards 1 15 8 TECHNICAL SPECIFICATION OF INSTALLATION MATERIALS All installation materials required for installation testing and commissioning of complete IP based EPABX systems shall be included in the scope of supply including the foll
290. ve the right to witness the test timely information will be given accordingly Any and all expenses incurred in connection with tests preparation of reports and analysis made by qualified laboratories necessary technical documents testing documents and drawings shall be at SELLER s cost The technical documents shall include the reference and numbers of the standards used in the construction and wherever deemed practical by the INSPECTOR copy of such standards Nothing in Article 13 shall any way release the SELLER from any warrantee or other obligations under this CONTRACT Arrangements for all inspections required by Indian Statutory Authorities and as specified in technical specifications shall be made by SELLER Inspection amp Rejection of Materials by consignees When materials are rejected by the consignee the supplier shall be intimated with the details of such rejected materials as well as the reasons for their rejection also giving location where such materials are lying at the risk and cost of the contractor supplier The supplier will be called upon either to remove the materials or to give instructions as to their disposal within 14 days and in the case of dangerous infected and perishable materials within 48 hours failing which the consignee will either return the materials to the contractor freight to pay or otherwise dispose them off at the contractor s risk and cost The PURCHASER shall also be entitled to recover handli
291. wenty four months from the date of acceptance of the system by the owner This warranty shall survive inspection of goods and acceptance of the system The details of services to be provided during warranty period shall include but not limited to the following for all supplied items under this project 2 10 1 PREVENTIVE MAINTENANCE During warranty period vendor shall depute qualified service engineer min 3 man days per visit at least once in every quarter for carrying out routine preventive maintenance of the system If any problem is observed during such visits it should be rectified within 48 hours Preventive maintenance of the system should include following activities as minimum Opening of all system panels 18 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject i UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA UP INDIA Visual inspection of components modules Check power supply unit Check earthing grounding Check ambience Check system logs alarms and status displays Perform system backup restore functions Perform system integrity test Perform system level programming and maintenance as per site requirement Verify speed path Verify subscriber status and conditions Perform testing of audio quality Perform testing of inter system connectivity Carry out repair service of any equipment by providing standby replacement parts A detailed site visit report needs t
292. xecution of a contract to the detriment of the Purchaser and includes collusive practice among Bidders prior to or after bid submission Signature of Bidder 33 Tender Document No GAIL PATA C amp P 20040734 PP E Tender No 8000005311 Tender Subject UPGRADATION OF EPABX SYSTEM AT GAIL INDIA LIMITED PATA 45 0 45 1 45 2 45 3 45 4 UP INDIA designed to establish bid prices at artificial non competitive levels and to deprive the Purchaser of the benefits of free and open competition b will reject a proposal for award if it determines that the Bidder recommended for award has engaged in corrupt or fraudulent practices in competing for the contract in question C will declare a firm ineligible either indefinitely or for a stated period of time if at any time the Purchaser determines that the firm has engaged in corrupt or fraudulent practices in competing for or in executing a contract INTEGRITY PACT The successful bidder shall be required to sign the integrity pact as per the draft enclosed in the tender document failing which their bid shall be liable for rejection The Principal means GAIL INDIA LIMITED and Counterparty means Vendor Supplier Contractor COMMITMENTS AND OBLIGATIONS OF THE COUNTERPARTY a The Counterparty directly or indirectly through agent consultant advisor etc shall not pay any bribe influence or give undue unlawful benefit to anyone to g
293. yed deliveries as stated elsewhere Resolution of Disputes Arbitration The PURCHASER and the SELLER shall make every effort to resolve amicably by direct informal negotiations any disagreement or dispute arising between them under or in connection with the contract If after thirty days from the commencement of such informal negotiations the PURCHASER and the SELLER have been unable to resolve amicably a Contract dispute either party may require that the dispute be referred for resolution to the formal mechanism as specified hereunder Legal Construction The Contract shall be in all respects be construed and operated as an Indian Contract and in accordance with Indian Laws as in force for the time being and is subject to and referred to the Court of Law situated within Union Territory of New Delhi Arbitration All disputes controversies or claims between the parties except in matters where the decision of the Engineer in Charge is deemed to be final and binding which cannot be mutually resolved within a reasonable time shall be referred to Arbitration by a sole arbitrator The PURCHASER GAIL India Limited shall suggest a panel of three independent and distinguished persons to the Seller to select any one among them to act as the sole Arbitrator In the event of failure of the Seller to select the Sole Arbitrator within 30 days from the receipt of the communication suggesting the panel of arbitrators the right of selection of
294. yers the GI pipe will have holes of 14 mm diameter at equal intervals for water to flow in the pit to maintain the earth resistivity at regular intervals This GI Pipe will have funnel on top to pour water and bolted with copper plate of size 250 mm W x 50 mm D x 4 mm T and this plate shall be laid horizontally as shown in the drawing One insulated Copper cable cross section 25 mm2 will be extended and connected to Telecom Earth Bus bar 250 mm W x 30 mm D x 5 mm T in Telecom room The bar will be mounted on ceramic insulators On completion of compacting the filling material a chamber of 400 mm L x 600 mm W will be prepared using bricks and cement around the earth electrode funnel On curing of the cement a MS cover plate 450 mm L x 450 mm W will be installed on top of the chamber for protection REQUIRED EPABX CONFIGURATION The configuration amp setup of these new IP based EPABX systems are envisaged as under wherein the Equipped amp Additional Wired capacities of various interfaces are indicated e For Equipped Capacity The vendor shall supply configure provision amp commission the complete facilities including the required hardware software firmware cabling and terminations in the supplied system e For Additional Wired Capacity The vendor shall keep the system ready with all cabling terminated at both equipment for vacant free slot amp MDF ends excepting the provision of hardware module in the supplied sys

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