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1. Controls F a m Submit Data Timers Date and Time 1 Ue lt in wu m fo a E 2 pie 2 a E E Pia fla S718 tia Fig 2 13 Define the Accumulation Timer settings to send an Accumulation Event alarm Des cription Display and Point Reference Indicates which alarm point is to be monitore d Point Description ee description of the monitored alarm Point Status The current status of the monitored point The amount of time allowed to accumulate before the Event Threshold Accumulation Event system alarmis set Maximum is 45 days i eenuleiee Tine The total time the monitored point has been in an ALARM state Accumulated Since Indicates the last time the accumulation timer was reset Bader Aecumulahan Timer Placing a check mark here will reset the timmer when the user presses the Submit button Table 2 G Fields in the Accumulation Timer screen 25 2 10 Configuring Ping Targets Each of 32 the ping targets can be provisioned with a description an IP address a choice whether to send SNMP Traps and the primary and secondary pager devices being used 1 From the Edit menu select Ping Targets see Figure 2 14 2 Enter a description of the device to be pinged 3 Enter the IP address of the device to be pinged 4 Set the SNMP Trap Checking the box designates that an SNMP trap will be sent when an alarm condition exists Leaving the box blank designates that a
2. eae nae Note To set up text paging from T MonXM see the T MonXM user manual 2 5 4 Email Notification Setup The email pager provides alarm notification via email with a description similar to that of the alpha numeric pager Use the following steps to configure the email notification settings 1 From the Edit gt Pagers screen select an ID number to use refer to Figure 2 9 Note Pager IDs are used in the alarm provisioning screen to designate the primary and secondary person device being paged when an alarm condition occurs or clears 2 Under the Type column select Email from the drop down menu see Figure 2 9 19 3 Enter the domain name of the Email address under the Phone Domain heading This is the portion of an email address after the symbol in name domain com Note There cannot be any spaces in the domain name 4 Enter the Email recipient s user name under the PIN Rcpt Port heading This is the portion of an Email address before the symbol in the name domain com Note There cannot be any spaces in the recipient s user name 5 Enter the IP address of the SMTP mail server in the IPA field 6 Exit the Pagers window by selecting the System window See Section 2 2 Here you will set up the from address sent in Email messages sent from the NetGuardian The from address is formatted using the name and location fields from the System screen as follows name location Most Email programs can b
3. f Parse Normal i Parse Normal Date and Ti me Submit Data Base Alarms z lt Accum Ti mer lt Ping Targets Analogs Controls J Event Hual J 3 T hag Vi Fig 2 19 Derived control relays OR D1 3 5 is logically equivalent to 1 3 Il 1 4 Il 1 5 _AN D 1 3 5 D2 6 _OR D3 7 is logically equivalent to 1 3 amp amp 1 4 amp amp 1 5 amp amp 2 6 Il 3 7 OR DO1 03 05 D02 06 _AN D02 07 DO03 10 12 is logically equivalent to 1 3 Il 1 4 Il 1 5 II 2 6 Il 2 7 I 3 10 amp amp 3 12 _AN D1 3 5D2 6_OR 7D3 10 12 is logically equivalent to 1 3 Il 1 4 Il 1 5 112 6 Il 2 7 II 3 10 II 3 12 CONTROL DESC _AND1 3 5D2 6_OR 7D3 10 12 will not parse 2 13 Setting System Timers The system timers allow you to control the rate of your pinging activity time of speaker sounding inactivity time for data ports and discrete alarm detect time Ping timer settings allow you to balance network traffic against alarm response times Although you can change the values from their default settings it is recommended that you use either the default settings or plan your settings so that there is no conflict among the timers Specifically the FAIL time should be set to several times the CYCLE time to allow multiple PINGs before a FAIL is declared Likewise the CYCLE time should be set to several times the wait time Note The s
4. APntlesc 5 i ADisplay 3 For specific point descriptions see table B7 51 o zi Des cription Port Address Display F Mo data Undefine d Mo datat Ungdefine d Analog 1 Undefined Analog 2 Undetined Analog 3 Undefined Analog 4 Undefined Analog 5 Undefined Analog 6 Undefined Analog f Undetined Analog 5 Undefined Mo data Undefined Power up Undefined Lost OCP poll inactive LAN not active Undetined Modem not Mo dialtone SAMP trap not Pager ue Notification Cratt ROVG full Modem ROY Liata 1 b ROY Misc 1 3 fall GLO 1 3 fail CHAN timeout CEF T timeout l DJ ba Disp 1 DJ I O F Disp Disp DI a ra Po reel oad BIBIE TI L olt O bK E Disp L m O B EKIPIE L o on en io Peed BSN Disp 1 Disp 11 m a G E aS hu DI co ooo os fos colo E u i m A G ia m cT CT l Dl My Oo O J g Di E E Di Di gak gak p O gk oc mo Oo O cT a is DJ 1 en fe fe ee ee ff ee es fs ff sf fC ff ff ff T Ol F Ol O DJ jb Table B7 Alarm Point Descriptions No data indicates that the alarm point is defined but there is no description entered Undefined indicates that the alarm point is not used 52 4 3 SNMP Granular Trap Packets Appendix C Tables C and C1 provide a list of the information contained in the SNMP Trap packets sent by the NetGuardian SNMP T
5. Info Monitor FRef Timer NetGuardian v2 0D 0105 Pe aU ID 2 aa Point we Value Units m r r ea ea J 2004 5 52 Heteuardian 22004 DFS Telecom TEER TAT TT i Fig 2 12 Edit the Even Qualification Timer settings from the Edit gt Event Qual screen 23 From the Edit menu in the left hand frame select from the Event Qual drop down box The standard NetGuardian units can have up to 128 Event Quals grouped in sections of 16 Enter the display and point number for the point you wish to qualify A list of displays and points can be found in Appendix B Table B7 Set the value 1 127 Set the Units min sec hour Set the alarm type Alm Pri Sec To delete the entry set the Type to None When you are done making changes scroll to the bottom of the page and click Submit Data 2 et ea ae 2 8 Setting System Alarm Notifications The system alarms window allows you to individually set the notification method for each system alarm See Table A2 in Appendix A for housekeeping point descriptions 1 From the Edit menu select System Alarms See Figure 2 7 2 Check the Trap check box to send an SNMP Trap for that alarm point Selecting the box Send Trap leaving the box blank Don t Send 3 Set the Primary and Secondary Pagers with a pager ID from the pager list See Section 2 5 This allows you to designate pagers The NetGuardian 832A will notify both the primary and the sec
6. LiF Port Enter the OCP Portfor this NetGuardian Enable or disable display of analog values to the LCD Communities Community name for SNMP requests S Jet Communit name for SNMP SET reguests Tirap Community name for SNMP TRAF reguests D es cription User designated name for this NetGuardian 8324 also used for portion of from address in e mail notification of alarms Location or address of the NetGuardian 832A also used for portion of in address in e mail notification of alarms Information for howto contact the person responsible for this Nets uardian os Contact s telephone number Features UnitID DCP Port Table 2 A System fields 2 3 Changing the Logon Password The password can be configured from the Login Master Password field The password must be at least 3 characters long For security reasons DPS recommends setting the minimum password length to at least 5 characters The factory default password is dpstelecom The Advanced field gives users the ability to initiate a security dial back function as well as to enter logon profiles See Section 2 3 1 for dial back and logon profile configuration information 1 From the Edit menu select Logon See Figure 2 3 2 Enter the minimum password length you wish to set the minimum length is 3 characters however for security reasons DPS recommends setting the minimum password length to at least 5 characters 3 Enter your new password in the
7. The NetGuardian supports all PPP upload capabilities with the exception of firmware I m using HyperTerminal to connect to the NetGuardian through the craft port but the unit won t accept input when I get to the first level menu Make sure you turn off all handshaking in HyperTerminal I can t change the craft port baud rate Once you select a higher baud rate you must set your terminal emulation to that new baud rate and enter the DPSCFG and press Enter escape sequence The craft port interprets a break key as an override to 9600 baud At slower baud rates normal keys can appear as a break The LAN line LED is green on my NetGuardian but I can t poll it from my T MonXM master Some routers will not forward to an IP address until the MAC address has been registered with the router You need to enter the IP address of your T MonXM system or your gateway in the ping table 5 2 SNMP FAQs Q A Q PO Pe Which version of SNMP is supported by the SNMP agent on the NetGuardian SNMP vl How do I configure the NetGuardian to send traps to an SNMP manager Is there a separate MIB for the NetGuardian How many SNMP managers can the agent send traps to And how do I set the IP address of the SNMP manager and the community string to be used when sending traps The NetGuardian begins sending traps as soon as the SNMP managers are defined The NetGuardian MIB is included on the NetGuardian Resource CD The MIB should be compiled on your SNMP
8. i e TCP port 3000 through port 3007 at the IP address of the NetGuardian DHCP Toggles the Dynamic Host Connection Protocol On or Off Base URL The Base URL is the destination website address of the alarm point descriptions hyperlinks See Section 2 4 2 Creating Links for more information MAC Address Hardware address of the NetGuardian DPS Telecom NetGuardian HetSuardian ws 00 0105 System Forts Filter IFA Base Alarms System Alarms Accum Timer Fing Targets Controls Ewent Qual Timers Date and Time Ethernet O Unit Address 255 255 255 255 126 010 230 031 Subnet Mask 255 255 255 000 255 2545 254 000 Gateway 255 255 255 255 126 010 250 001 DNS Address 255 255 255 255 Trap Address 255 255 255 255 SAMP Port 1 be Proxy Base 3000 DHCP O Base URL FO MAC Address 00 10 81 00 00 70 Baud se00 WEmt aNd Modem Fig 2 5 All port configuration is accomplished from the Edit Ports window 2 4 2 Using the Base URL Field The NetGuardian 832A allows users to turn each alarm point description into a hyperlink When utilized the alarm description for each alarm point that appears in the monitor mode for Base Alarms Ping Targets or System Alarms becomes a link that directs technicians managers to specific web pages or to other files viewable via a Web Browser This allows users to create easily accessible infor
9. 2 5 2 6 2 2 8 2 9 Logging on to the NetGuardian Entering System Settings Changing the Logon Password 2 3 1 Security Dial back and logon profiles Configuring Port Parameters 2 4 1 Ethernet Ports 2 4 2 Using the Base URL Field 2 4 3 Filter IPA Config and Operation 2 4 4 Changing Craft Port Communication Settings 2 4 5 Configuring Modem Port Settings 2 4 6 Configuring Data Ports 1 8 2 4 6 1 RTCP Data Port 2 4 6 2 HTCP Data Port 2 4 6 3 Direct and Indirect Proxy Connections 2 4 6 4 Defining SPS8 Ports Setting Up Notification Methods from Pagers Window 2 5 1 Alpha Numeric Pager Setup 2 5 2 Numeric Pager Setup 2 5 3 Text Paging Setup 2 5 4 Email Notification Setup 2 5 4 1 SMTP POPS Authentication Support 2 5 5 SNMP Paging Setup 2 5 6 TCP Paging Setup 2 5 7 Num17 Pager Setup Configuring Base Discrete Alarms Event Qualification Timers Setting System Alarm Notifications Configure the Accumulation Timer 2 10 Configuring Ping Targets 2 11 Analog Parameters 2 11 1 Integrated Temperature and Battery Sensor Optional a l CON O O A A N N N 11 13 13 13 14 16 17 18 18 18 19 19 20 21 21 22 23 24 25 25 2 2 11 2 Analog Polarity Override 2 11 3 Analog Step Sizes 2 12 Configuring the Controls Relays 2 12 1 Activating Relays from an Alarm Point s Change of Status 2 12 1 1 Echoing alarm points to relays 2 12 1 2 Oring echoed alarm points 2 12 2 Relay Operating Modes 2 12 2 1 Echoed Mode 2 12
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11. P pS s wc eon e on B h K Controls Date and Time r Friday May 20 2004 5 52 HetGuardian 2004 DPS Telecom Fig 2 15 The Analog Parameters can be viewed and changed from the Analogs screen p From the Edit menu select Analogs Enter a description for each analog channel being utilized 3 Click on the Unit abbreviation i e VDC RH F etc to set the reference units and the native units for that Analog Channel see Figure 2 16 Set reference 1 VDC to the minimum output in volts DC of the analog device being configured In the upper space in reference 1 the space may already contain the abbreviation VDC enter an abbreviation for the native units e g RH for relative humidity F for Fahrenheit etc 6 In the space below the abbreviated native unit setting enter the native unit that corresponds to the minimum output entered in the previous step 7 Set reference 2 VDC to the maximum output in volts DC of the analog device being configured 8 In the upper space in reference 2 the space may already contain the abbreviation VDC set an abbreviation for the native units i e RH for relative humidity F for Fahrenheit etc 9 In the space below the abbreviated native unit setting enter the native unit that corresponds to the minimum output entered in the previous step and submit the data 10 Follow these steps for each Analog Channel being configured a A
12. manager Note MIB versions may change in the future The unit supports a main SNMP manager which is configured by entering its IP address in the trap address field of Ethernet Port Setup You can also configure up to eight secondary SNMP managers which is configured by selecting the secondary SNMP managers as pager recipients Community strings are configured globally for all SNMP managers To configure the community strings choose System from the Edit menu and enter appropriate values in the Get Set and Trap fields Does the NetGuardian support MIB 2 and or any other standard MIBs The NetGuardian supports the bulk of MIB 2 Does the NetGuardian SNMP agent support both NetGuardian and T MonXM variables The NetGuardian SNMP agent manages an embedded MIB that supports only the NetGuardian s RTU variables The T MonXM variables are included in the distributed MIB only to provide SNMP managers with a single MIB for all DPS Telecom products How many traps are triggered when a single point is set or cleared The MIB defines traps like major alarm set cleared RTU point set and a lot of granular traps which could imply that more than one trap is sent when a change of state occurs on one point Generally a single change of state generates a single trap but there are two exception to this rule Exception 1 the first alarm in an all clear condition generates an additional summary point set trap 59 PO PO PO Exception 2 the f
13. oP gt DPS Telecom Tour Parliers in Metwork Alara Monltaring Web Browser Ss NetGuardian BIZA a i Fe F Fe SERRE SS g Visit our website at www dpstelecom com for the latest PDF manual and FAQs January 15 2005 D OC UM081 15000 Firmware Version 3 2C Revision History January 15 2008 Changed how time zone is set the change was added in NetGuardian v3 2C firmware This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocopied without prior written consent of DPS Telecom All software and manuals are copyrighted by DPS Telecom Said software and manuals may not be reproduced copied transmitted or used to make a derivative work by either mechanical electronic or any other means in whole or in part without prior written consent from DPS Telecom except as required by United States copyright laws 2008 DPS Telecom Notice The material in this manual is for information purposes and is subject to change without notice DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing performance or use of this manual Contents Visit our website at www dpstelecom com for the latest PDF manual and FAQs 1 Overview 1 1 1 2 Introduction Potential Problems using Web Interface in a Secure Proxy Network 2 Unit Configuration 2 1 2 2 2 3 2 4
14. 4 Click the Submit button to save your configuration settings 14 DPS Telecom NetGuardian Refresh Logout Info 2 ma ena leno e reo onan Filter IFA at Fig 12 Setting proxy connections 2 4 6 4 Defining SPS8 Ports The SPS8 port type can be selected in the Type option when configuring data ports with NGEdit or the Web Browser interface You may edit SPS8 port descriptions in NGEdit only The Web Browser interface will allow the user to set SPS8 type but not the port descriptions The Serial Port Switch 8 SPS8 is an external device hub that allows the connection of up to eight serial port devices to a single NetGuardian data port There may be only one SPS8 data port type 15 DPS Telecom NetGuardian Refresh Logout Info CRLF Mode RTSTimes ID Description Baud WEmt In Out Head Tail Type Pool ee T mat e a S600 JEMI flgnore h Ignore 0 0 SPS M an Fig 2 8 Select SPS8 port type from the Edit gt Ports Data Ports screen Use the following steps to select a SPS8 port From the Edit gt Ports screen scroll to the Data Ports section Enter a description and click on the TCP link refer to Figure 2 6 Under the Type column click on the drop down menu and select SPS8 see Figure 2 8 Click Submit to save your configuration settings oe Note If you initialize the NVRAM the NetGuardian will erase all SPS8 port
15. Default Relay Momentary Time Using Event Qualification Select an event qual group from the edit menu In the display text box type 11 In the point text box type the number of the relay you would like to change In the value box type the amount of time You may not select more than 127 units In the Units box select seconds minutes hours In the Type box select Alm Se ee 31 DPS Telecom NetGuardian Refresh Logout Info PRef Timer ID Display Point Value Units Type ee ee ee eE m 12 P iana Fig 2 18 Using Event Qualification 2 12 4 Derived Control Relays OR Set the current operation to OR _AN Set the current operation to AND XR Set the current operation to XOR D Tag to change the active display number Use like a comma to delimit numbers Use to specify a range of points Spaces are for readability only Precedence of the operations are always left to nght All number references can either be 1 or 2 digits 32 DPS Telecom NetGuardian Refresh Logout Info System Controls ID Description Test Energize State Trap 1 OL Relay Normal gt iw nhe ee ogee 0118 Relay Farse Normal 7 3 AN O 1 3 5 Deb ORDS Parse Normal Ww 4 LOR O01 03 05 002 06 Parse Normal e 5 AN D 1 3 5 Deb OR Parse Normal v 6 Parse Normal
16. For example if the system configuration reads Name netguardian Location proactive com Then email notifications from the NetGuardian will be sent from the address netguardian proactive com The next step is to list the email recipients Choose Pagers from the Edit menu For each email recipient enter his or her email domain in the Phone Domain field and his or her user name in the PIN Rcpt Port field You must also enter the IP address of an SNMP server in the IPA field 60 6 Technical Support DPS Telecom products are backed by our courteous friendly Technical Support representatives who will give you the best in fast and accurate customer service To help us help you better please take the following steps before calling Technical Support 1 Check the DPS Telecom website You will find answers to many common questions on the DPS Telecom website at http www dpstele com support Look here first for a fast solution to your problem 2 Prepare relevant information Having important information about your DPS Telecom product in hand when you call will greatly reduce the time it takes to answer your questions If you do not have all of the information when you call our Technical Support representatives can assist you in gathering it Please write the information down for easy access Please have your user manual and hardware serial number ready 3 Have access to troubled equipment Please be at or near your equipment when you ca
17. For web interface functionality the unit must first be configured with some basic network information If this step has not been done refer to the NetGuardian User Manual for Initial Software Configuration setup 1 To connect to the NetGuardian from your web browser you must know it s IP address or domain name if it has been registered with your internal DNS Enter it in the address bar of your web browser it may be helpful to bookmark the logon page to simplify access 2 After connecting to the NetGuardian s IP address enter your password and click Submit See Fig 2 1 Note factory default password is dpstelecom 3 In the main menu there is a Monitor menu button and an Edit menu button Most of the software configuration will occur in the edit menu The following sections provide detailed information regarding these functions Note If the edit menu does not appear in the left frame after logging on it means that another station has already logged on as the primary user The maximum number of users allowed to simultaneously access the NetGuardian via Web Browser is 4 where the primary user is the only user with access to the Editing features Also closing out of Explorer without logging out prevents other users from accessing the Editing features Web Browser sessions are tracked by IP Address and the session will time out after 12 minutes of inactivity NetGuardian Logon Password subrnit DPS Telecom Fig 2 1 Enter your
18. Previous NetGuardian versions use a 20 minute proxy timer value as well PTCP Permanent TCP connections never time out regardless of the proxy timer setting Warning DPS does not recommend setting the timer to 0 because a broken but lingering connection may leave 13 14 the proxy resource unavailable requiring the user to either reboot the system or reset the port from the TTY interface Set the Web Edit Timeout time between 5 and 120 minutes This determines the period of time a web edit page may be active without any activity A logon is required if a web edit timeout occurs The default web edit time is 10 mins Set the Web Monitor Refresh time between 2 and 120 seconds This timer enables the user to specify how long the NetGuardian should wait before auto refreshing a monitor page to the web browser The default web monitor refresh time is 60 seconds 34 Note The timer settings are accurate to or 1 tick This means that if a timer is set to 1 minute it may actually respond anywhere from 0 to 2 minutes Therefore if your target time is 1 minute set the timer to 60 seconds instead so that it will respond anywhere from 59 61 seconds JOPE DPS Telecom NetGuardian Refresh Logout DTT 2 SubmitData Ping Cycle Period Min 1 2 3 Failure Ping Fail Time Declared Min Q0 Fig 2 21 Default timer settings 35 2 14 Setting the System Date and Time The date is entered in the mm dd yyyy fo
19. Timer to a di ferent setting Change the Cratt Timeout Timer to 0 to disable the feature Enable DCP timestamp polling on the master so events are collected or reboot the systern to clear the al arin 57 5 Frequently Asked Questions 5 1 General FAQs Q A PO PO How do I Telnet to the NetGuardian You must use Port 2002 to connect to the NetGuardian Configure your Telnet client to connect using TCP IP not Telnet or any other port options For connection information enter the IP address of the NetGuardian and Port 2002 For example to connect to the NetGuardian using the standard Windows Telnet client click Start click Run and type Telnet lt NetGuardian IP address gt 2002 How can I back up the current configuration of my NetGuardian There are two ways NGEdit can read the configuration of your NetGuardian and save the configuration to your PC s hard disk or a floppy disk With NGEdit you can also make changes to the configuration file and write the changed configuration to the NetGuardian s NVRAM The other way is to use File Transfer Protocol FTP You can use FTP to read configuration files from or write files to the NetGuardian s NVRAM but you can t use FTP to edit configuration files Can I use my NetGuardian as a proxy server to access TTY interfaces on my third party serial equipment You can use Data Ports 1 8 located on the back of the NetGuardian to connect to serial devices as long as your
20. hardware address of the camera not the NetGuardian Enter the refresh time This determines the amount of time in seconds that elapses before the image will be updated Entering U Will cause Uninterrupted live streaming video bandwidth rated at 146KB per second Table 2 1 Camera field descriptions Camera Internet Settings In order to perform the pan and tilt functions of the camera your web browser must be set to check for newer versions of stored pages at every visit to the page Follow the instructions below Note The directions for checking for newer versions of stored pages may vary depending on what version of Windows you are running The instructions below are relevant to Windows 2000 only 38 1 With the web browser open Internet Explorer version 5 5 or later click on Tools and select Internet Options from the drop down menu 2 Click on the Settings button under the Temporary Internet files heading 3 Click on the Every visit to the page button and click OK 2 17 Saving Changes or Resetting Factory Defaults Your NetGuardian 832A comes equipped with Non Volatile Nv RAM which enables the retention of data in the event of power loss This section of the editor allows you to Write and Initialize the NvRam Note Some changes require a reboot of the NetGuardian to take effect see Section 2 16 1 From the Edit menu select NvRam see Figure 2 23 2 Select Write to cause the current data in RAM
21. in the NWetiuardian Enables the user to have Monitor access of the NetGuardian SUM onitor Enables the user to view seral port buffers activates Monitor and OB Edit Reach Through Enables the user to have Telnet access to the unit Enables the user to access the PPP server wath the user defined Jassword Table 2 B Logon profile field descriptions 2 4 Configuring Port Parameters The Ports menu allows you to configure the Ethernet Modem Craft port and Data port settings 2 4 1 Ethernet Ports l 2 3 oo ee O 11 From the Edit menu select Ports see Figure 2 5 Unit Address IP address of the NetGuardian Subnet Mask A road sign to the NetGuardian 832A telling it whether your packets should stay on your local network or be forwarded somewhere else on a wide area network Default Gateway An important parameter if you are on a network that is connected to a wide area network It tells NetGuardian 832A which machine is the gateway out of your local network Set to 255 255 255 255 if not using DNS Address IP address of the domain name server Trap Address Defines the SNMP Trap Manager s IP address SNMP Port The SNMP port is the UDP port set by the SNMP manager to receive traps usually set to 162 Proxy Base Defines the NetGuardian TCP ports used by data ports 1 8 serial ports Data port 1 receives the port number entered here Data ports 2 8 receive the next 7 port numbers in ascending order
22. not want your net guardian to sync with an NTP server simply set the Time Server IPA to 255 255 255 255 6 If Time Server IPA is set to 255 255 255 255 you will be able to manually adjust the date and time NO e Ce a 2 15 Building Access Controller The Building Access Controller BAC option is only available if the BAC 1s installed on the NetGuardian see BAC user manual for more information Enter a password for each door point being used The passwords entered here are for turn up and test procedures only and are only effective until the BAC provisioning information is downloaded from an IAM or T MonXM master Once the information is downloaded from T MonXM the passwords entered here will be replaced with the new passwords Enter the BAC unit ID number This is the DCP address of the BAC module It must match the base address being polled by the master Any range from 1 255 is acceptable or enter zero to disable When Direction is enabled users are required to enter a 1 for enter immediately following their password or a 4 for exit immediately following their password Be sure to define the data port you are using for the ECU as an ECU type see Section 2 4 5 Note If there is no information downloaded from the IAM or T MonXM regarding a door point with a NetGuardian password the NetGuardian password will remain valid 37 2 16 Camera Settings The NetGuardian SiteCam provides users with live streaming video of
23. relay can be mapped to one alarm point Any system base or expansion point can be used Multiple alarm points cannot be mapped to the same control 30 The operation of a control is determined by the first six characters of the control description The format DD PP is used to specify the display and point number of the alarm to be mapped to the control 2 12 2 1 Echoed Mode An echoed control reflects the state of the alarm for which it is assigned The user is blocked from using manual control commands like opr and rls Description format DD PP where DD Display and PP Point ex 01 08 My Control Echoes the state of the alarm at display 1 point 8 to the relay 2 12 2 2 ORed Mode An ORed control is active if the alarm for which it is assigned is active or if the control has been manually activated The user will see the relay mode displayed in red text Description format DD PP_ where DD Display and PP Point 01_08_My Control ORs the state of the alarm at display 1 point 8 to the relay 2 12 2 3 Normal Mode Relay energized state is similar to alarm point polarity A normal control is latched when the relay state is opr and open when the relay state is rls Conversely an inverted control is latched when the relay state is rls and open when the relay state is opr Description does not follow formatting for echoed or ORed modes My Control Normal relay operation 2 12 3 Override
24. the last 100 events recorded by the NetGuardian in the Event Log window Event Log Field Des cription Eyt Event number 1 100 5 Date the event occurred Time Time the event accurred t State of the event 4 alarm C cle ar a aa Point reference See Appendix A for display descriptions User defined description of the event as entered in the alarm point P and relay description fields Table 3 A Event Logging window field descriptions DCP x versions of the NetGuardian automatically timestamp events before sending them to the event logs The time is based on the real time clock if installed or if no real time clock is installed the time is based on the NetGuardian s software clock requires resetting after power failure or power cycle 3 8 Monitoring Data Port Activity The Port Transmit and Port Receive windows provide live status information for the eight data ports by displaying transmit or receive activity in ASCII for the selected port See Appendix C ASCII Conversion for specific ASCII symbol conversion 45 DPS Telecom NetGuardian Refresh Logout Info Port Receive Data 1 iNO DATA m Summary Friday May 20 2004 5 52 HetGuardian 2004 OPS Telecom Fig 3 8 Monitor live data from your NetGuardian via the Monitor gt Port Receive drop down menu OPS DPS Telecom NetGuardian Refresh Logout Info Port Transmit Data 1 Summary iNO DATA m Friday May 20 2004 5 52 HetGuar
25. their remote sites The direct pan and tilt features allows users to visually check the status of their sites from the convenience of their desktop 1 From the Edit menu select Camera see Figure 2 23 2 Enter the appropriate information in the Camera fields see Table 2 1 for field descriptions 3 See Section 3 9 Monitoring Camera Activity for camera viewing options Note In order to have pan and tilt controls your Internet settings must be set to check for newer versions of stored pages at every visit to the page see Section 2 14 1 F DPS Telecom NetGuardian E Edit sa in 1 iL ID Name Description IP Address MAC Address Refresh a Cameret festoso fizeorozsnrso fonrosioo1see fs 2 Camee2 a FRFEFFFFFFFF 0 a cameras esa FRFEFFFFFFFF 0 4 Camera aa FRFEFFFFFEFF 0 aan Gt System Alarms Submit Data Controls Event Qual Timers Date and Time Fig 2 17 View live streaming video of your remote sites via the NetGuardian s Web Browser Camera Field Des cription CameraField Enter the name of the camera Enter a description of the camera Enter the IP Address of the camera not the Netisuardian The IP Address Nets uardian will provision this in the camera The unit yall also send the NetGuardian subnet and gateway information MAC Address Enter the
26. with a connected device The communication settings for each port can be configured for Baud rate word format and to ignore or remove CR LF carriage return line feed characters in either the input or output data stream Refer to Table 2 D to select the correct port type setting for your application GLDs use port 8 and NetGuardian Expansions use port 7 See their respective user manuals for detailed configuration information The baud rate for the bridged channel pairs see Table 2 D for description may be set in any combination except 19200 and 38400 12 DPS Telecom Filter IFA Lm 1 i C e Forts Base Alarms System Aarma Accum Timer cass eee Ewent Qual Ti mers ate ani Fig 2 6 Configure the Data Port parameters from the Ports screen Refresh Logout Info NetGuardian CRLF Mode sO RTSTimes Opi O OO OOO OOO OOOO O NGDdx D isabled r Makes reach through available at TCP ports elneti Raw TCP negates Telnet negotiation Ale High speed TCP port tony 1 HTCP port is available PTCP Permanent TCP during a proxy connection the connection will never time Out apen Seral Port Switch 6 allows eight serial devices ta be connected to single aorti Makes reach through available at UDF ports reserved for future use Creates logical bridge to oddfeven partner The oddfeven pa
27. 1 Introduction The NetGuardian s Web Browser interface lets you manage alarms and configure the unit through Internet or Intranet You can quickly set up alarm point descriptions view alarm status issue controls and configure paging information as well as additional options The NetGuardian supports Internet Explorer versions 4 0 and above and Netscape Navigator versions 4 7 and above Internet Explorer pa Netscape SJ E Mail Notification 32 Ping Alarms T MonXM a Telnet Reach Through T aps to Multiple SNMP Managers 32 Discrete Alarms 8 Analog Inputs gt iricuarcarama 8 Controls lt oae PTEE LAN Visibility of 8 Serial Devices Fig 1 2 NetGuardian 832A monitors IP aware devices network presence and also interfaces discrete alarm points and controls at your network sites 1 2 Potential Problems using Web Interface in a Secure Proxy Network Using the Web Browser interface for the NetGuardian in a secure proxy network can cause certain problems to occur If you are logged on to the NetGuardian from within your network through a proxy and another user from within your network tries to access the same NetGuardian the second user will not need to login to the NetGuardian Both users will essentially be logged in using the same IP address because of the masking done by the proxy server 2 Unit Configuration 2 1 Logging on to the NetGuardian
28. 14 16 netguandian dpstele cam ziig DPS Telecom Fig 3 12 View up to 4 multiple cameras 48 Multi Camera Pan Tit Registration Modification 1 2nd Network Camera l Enable IP Address or Host Name Camera Name 1 to 15 Characters 3rd Network Camera LC Enable IP Address or Host Name Camera Name 1 to 15 Characters Ith Network Camera C Enable Multipl R IF Address or Host Name DO i Camera Name 1 to 15 Characters m a Start Capture Wiewer HetGuardian w3 00 0105 Save Cancel a Upgrade Festart Advanced Config i Fig 3 13 Enter the IP Address or Host Name of each camera and title your camera Before you can setup multiple camera views you will need to set up your camera for live streaming See your camera user manual to configure your camera for live streaming You may only use up to 15 alphanumeric characters to name your camera Once you have finished click the save button 4 Appendices 4 1 Display Mapping Appendix A Port Address Display Description Se Clear 99 i Discrete Alarms 1 32 8001 6032 9001 5032 2 PingTabe 8065 096 9065 9096 eh i sa 1 4 AnabogChannelz 8193 6196 9193 9196 Analog Channel 5 Borie 9641 9674 Table A1 Display descriptions and SNMP Trap numbers for the NetGuardian t fs 10 11 4 _ The TRAP number ranges shown correspond to the point range of each display For examp
29. 2 2 ORed Mode 2 12 2 3 Normal Mode 2 12 3 Override Default Relay Momentary Time Using Event Qualification 2 12 4 Derived Control Relays 2 13 Setting System Timers 2 14 Setting the System Date and Time 2 14 1 Network Time Protocol Support 2 15 Building Access Controller 2 16 Camera Settings 2 17 Saving Changes or Resetting Factory Defaults 2 18 Rebooting the NetGuardian Web Server Monitoring Chapter 3 3 1 Alarm Summary Window 3 2 Monitoring Base Alarms 3 3 Monitoring Ping Targets 3 4 Monitoring Analogs 3 5 Monitoring System Alarms 3 6 Operating Controls 3 7 Event Logging 3 8 Monitoring Data Port Activity 3 9 Monitoring Camera Activity 3 9 1 Pan anda tilt Camera Controls 3 9 2 Monitoring Multiple Cameras Appendices 4 1 Display Mapping Appendix A 4 2 SNMP Manager Functions Appendix B 4 3 SNMP Granular Trap Packets Appendix C 4 4 ASCII Conversion Appendix D 4 5 System Alarms Display Map 27 28 28 29 29 29 29 30 30 30 30 31 32 35 36 36 37 38 38 39 39 40 40 41 42 42 43 44 46 46 47 48 48 50 52 53 54 5 Frequently Asked Questions 5 1 General FAQs 5 2 SNMP FAQs 5 3 Pager FAQs 6 Technical Support 57 57 58 59 60 1 Overview m ip u Tu NetGuardian 832A k a g x a J D E e g a ss e Fe basa o 2 pF 88 88 B88 82 BGR S pa Lal vo Bi Fig 1 1 NetGuardian 832A monitors alarms pings network elements and reports via SNMP pager or email 1
30. 5 5 255 255 255 255 255 255 255 255 6 255 255 255 255 255 255 255 255 f 255 255 255 255 255 255 255 255 i 255 255 255 255 295 255 255 255 g 255 255 255 255 255 255 255 255 E 10 255 255 255 255 255 255 255 255 Fig 2 5 Select Filter IPA from the Edit menu to configure your Filter IPA table 2 4 4 Changing Craft Port Communication Settings 1 From the Ports window scroll down until you see the Craft section see Figure 2 6 2 You can set the Baud rate for the craft port to 300 1200 2400 or 9600 Default Baud is 9600 3 Under the Wfmt word format field select the appropriate Data Bits Parity Stop Bits setting to match your terminal emulation software or device connected to the NetGuardian craft port Default designation is 8 N 1 10 monier O e O O O _ tenet NetGuardian vw 00 0105 a Unit Address 255 255 255 255 126 010 230 031 Subnet Mask 255 255 255 000 255 255 255 000 Gateway 255 255 255 255 126 010 230 001 DNS Address 255 255 255 255 Trap Address 255 255 255 255 SNMP Port 162 Proxy Base joo baee Base URL OO MAC Ade ee 10 61 00 00 70 Craft Date and Time Modem Ei Fig 2 6 Configure the front panel Craft Port parameters from the Ports screen 2 4 5 Configuring Modem Port Settings 1 From the Ports window scroll down until you see the Modem section see Figure 2 5 2 Set the Ring Co
31. DPS Telecom NetGuardian fisted Wage a pase lorms __ Point Description State 1 Clear 2 Clear Clear Clear Clear Clear Clear Clear Clear 10 Clear NetGuardian v3 0D 0105 11 Clasp ewit 1 Clear 13 Clear 14 Clear 15 Clear Fig 3 2 View the status of the Base Alarms from the Monitor Base Alarms window 3 3 Monitoring Ping Targets This selection provides the status of the system s Ping Targets by indicating if an alarm has been triggered Under the State heading the word Alarm will appear in red if an alarm has been activated F DPS Telecom NetGuardian eee Ping Targets Summary Poit Description St a Po Clear a Do Clear Clear PY Clear Clear Clear Clear Clear paw Clear NetGuardian v3 0D 0105 pa Doo Clear o oi a oo OSOS coN pa Doo Clear ao Clear baa Clear H j 41 Fig 3 3 View the status of the Ping Targets from the Monitor gt Ping Targets screen 3 4 Monitoring Analogs This selection provides the status of the system s Analogs by indicating if an alarm has been triggered The Analogs window provides a description of each analog channel the current reading the units being read and alarm conditions major under minor under major over minor over according to your analog settings iFS gt DPS Telecom NetGuardian ees yyy EI _ TTT
32. DX fail NetGuardian DX 2 fail w NetGuardian DX 3 48 fail a GLE address 1 is faled One or more GLO units addressed 3 through 12 may be faled Chan Port has not forwarded any traffic in the time specified by the Channel Timeout Timer The channel feature forwards data between two ports so the NG may be used to analyze serial traffic using CHAN filter debug The Craft Timeout Timer has not been reset in the specified time This feature is designed so other machines may keep the TTY link active If the TTY interface becomes unavatlable to the machine then the Cratt Timeout alarm is set The Event Que is filled vath more than 4500 uncollected events Bl GLD 3 fal Table E1 System Alarms Descriptions continued Chan Port Timeout Cratt Timeout Event Que Full Under Ports gt Options verify the number of configured HG Ddz units Use EXP filter debug and port LEDs to help diagnose the problem Use DE9M ta DESM with null crossover for cabling Verity the DIP addressing on the back ofthe NGDds unit Connect just GLD urit 1 and attempt to poll Verify GLE is connected to data port amp and the hardwareis RS484 not RS2 32 Verity the GLO unt addressing and test GLD uruts individually on the GLD commurucation bus Reduce the number of connected GLO units to determine which unit may be causing the link to fail Change the data port type to OFF or set the Channel
33. F 27 Analog Units Reference 1 Reference iD VDC WoC vDC WDC Submit Date Fig 2 16 Reference 1 and reference 2 correspond to the minimum and maximum output values of your analog device respectively 2 11 1 Integrated Temperature and Battery Sensor Optional The optional integrated temperature and battery sensor allows the user to monitor surrounding temperature as well as the unit s current draw This is only available if the NetGuardian was purchased with this option If using the temperature or battery sensor you must dedicate an analog port to each one see user manual for connection information Temperature Sensor 1 Enter a description in the analog channel you are using for the integrated temperature sensor either 4 or 8 2 Click on the unit abbreviation e g VDC to bring up the analog units screen 3 In the upper space in reference 1 the space may already contain the abbreviation VDC enter 1F internal Fahrenheit see Figure 2 9b This enables the NetGuardian s pre configured temperature settings Repeat this step for reference 2 4 Set your desired thresholds see Section 2 9 for instructions Current Sensor 1 Enter a description in the analog channel you are using for the integrated current sensor either 5 or 7 for power feed A or 6 for power input B 2 Set your desired thresholds see Section 2 9 for instructions Be sure to set your thresholds in reference to your NetG
34. Password and Confirm Password fields 4 Click the Submit Data button Note DPS Telecom strongly recommends that the default password be changed DPS Telecom Refresh L NetGuardian Logon Master Password NetGuardian v3 00 01065 minimum Leng Bs O E Password OOOO 2 Confirm Password pO Quiet Logon E ID User Password Call Back Phone 1 AVAILABLE F AVAILABLE Filter IPA System Alarms Accum Timer Ping Targets Analogs Controls 6 asane r oe awane ff Fig 2 3 Configure the password parameters from the Login screen Ewent Qual 2 3 1 Security Dial back and logon profiles The dial back feature serves as an additional level of security to the modem but it also serves to restrict access to the NetGuardian s functions may be granted to individuals By creating logon profiles network managers are able to grant personnel access to certain functions of the NetGuardian without allowing access to sensitive or secure areas of the database Once users are assigned a logon profile along with a unique NetGuardian logon password the unit can be set to initiate a dial back when a valid logon password is entered If a valid password is entered users will see accepted Disconnecting The NetGuardian will then hang up and dial back to the users modem using the number entered in the logon profile When the NetGuardian dials back the user will be logged on to
35. Tz Analogs Chn Description Reading Units mju Mnu Summary Base Alarms Ping Targets Accum Timer Event Log Port Trans mit Port Receive HetGuardian v3 00 0105 Fig 3 4 View the status of the Analogs from the Monitor Analogs window 42 3 5 Monitoring System Alarms This selection provides the status of the System Alarms by indicating if an alarm has been triggered Under the State heading the word Alarm will appear in red if an alarm has been activated Refer to Appendix A for System Alarm Trap numbers F9 DPS Telecom NetGuardian E Summary Point Description State GaSe ASCs 17 Timed Tick Clear a 18 Exp Module Callout Clear 19 Network Time Server Clear 20 Accumulation Event Clear Controls a3 Unit Reset Clear Event Log 36 Lost Provisioning Clear Select x 37 DCP Poller Inactive Clear 38 Lan not Active Clear 41 Modem not Fesponding Clear n 4 No Dialtone Clear Rereuaiaiere be 43 SNMP Trap nat Sent Clear o ewit 44 Pager Gue Overflow Clear 45 Notification Failed Clear 46 crat Revol Full Clear 47 Modem Fev Full Clear E Fig 3 5 View the status of the System Alarms from the Monitor System Alarms window 3 6 Operating Controls 1 Select Controls from the Monitor menu 2 Under the State field choose a command Opr operate Rls release o
36. a Port An HTCP or High speed TCP data port which operates in Telnet Raw mode is essentially the same as a RTCP port except that it has better performance and is more robust when transferring streaming data like a data file Unlike RTCP ports the user can only assign 1 port as HTCP 2 4 6 3 Direct and Indirect Proxy Connections The NetGuardian supports two proxy connections direct and indirect In a direct proxy connection the user enters an IP address and port number to Telnet directly to a TCP serial port In an indirect connection the user navigates the TTY menu to select a proxy port Since the TTY interface is password protected indirect connections are preferred Some users prefer to disable direct proxy for all connections in order to enforce the password security provided by the TTY interface One way to disable proxy connections is to set the proxy port to an uncommon value This restricts the access of other users but it is more convenient and secure to set the data ports to off in the Type field When set to off the port is no longer associated with a TCP socket which effectively disables the port from direct access Use the following steps to select proxy connections 1 From the Edit gt Ports screen scroll down to the Data Ports section Enter a description and click on the TCP link see Figure 2 6 3 Under the Type column click on the drop down menu and select the appropriate proxy connection Refer to Figure 2 7
37. an ID number to use See Figure 2 9 for pager descriptions Note Pager IDs are used in the alarm provisioning screen to designate the primary and secondary person device being paged when an alarm condition occurs or clears Under the Type column select type Alpha from the drop down menu see Figure 2 9 Enter the phone number of the Alpha numeric pager under the Phone Domain heading Enter a personal identification number under the PIN Rcpt Port heading Set the pager data rate i e 300 1 200 2 400 or 9 600 The default baud is 1 200 Select a pager word format Data Bits Parity Stop Bits The default setting is 7 E 1 p Se 18 oma Number of pages 1 2 4 5 6 Unit name Port and Address gt 01 et Guardian 14 aie Applicable to T Mon and IAM only 3 99 121 3 1 lt 9 20 7 4 Display number 8 TOWER LIGHTS Alarm 9 Aea COREA es O clear S 9 22 06 20 00 Time Net Guardian sent page Alarm point description 10 Alarm status 10 Time amp date pager received Fig 2 10 Alpha numeric pager description N OO OMONOOA 2 5 2 Numeric Pager Setup The numeric pager can receive point addresses of alarms Use the following steps to configure the numeric pager settings 1 From the Edit gt Pagers screen select an ID number to use refer to Figure 2 9 Note Pager IDs are used in the alarm provisioning screen to designate the primary and secondary pe
38. between zero and 120 and set the units to either seconds or minutes Alarm activity is indicated in Display 11 Point 62 see Appendix A Display Mapping Set the Craft time This determines the period of time over which if the device connected through a port designated as a craft port doesn t reset the timer an alarm will be triggered Set between 0 and 120 min or sec Alarm activity is indicated in Display 11 Point 63 see Appendix A Display Mapping Set the DCP time Set between 0 and 120 sec or min This determines the period of time over which if the NetGuardian does not receive a DCP poll to trigger an alarm Set the timed tick between 0 and 60 minutes This is a keep alive or heartbeat function that can be used by masters who don t perform integrity checks For example if you entered 30 the NetGuardian would notify you every 30 minutes See System Alarms for paging information Set the PPP time Set between 0 and 120 Set the NTP Sync Set between 0 and 120 sec or min Set the Proxy time between 0 and 120 minutes The proxy timer enables the user to specify how long the NetGuardian should wait during a silent period before timing out and disconnecting a proxy connection Traffic in either direction will automatically keep the proxy connection alive by resetting the timer for another period Note A proxy timer value of 0 means never time out proxy connections The default proxy timer value is 20 minutes
39. browser it may be helpful to bookmark the logon page to simplify access 2 After connecting to the NetGuardian s IP address enter your password and click Submit factory default password is dpstelecom Note If the edit menu does not appear in the left frame after logging on it means that another station has already logged on as the primary user 3 1 Alarm Summary Window Clicking on the Monitor or Summary buttons shows the Alarm Summary display The Summary screen gives you a quick indication of any alarms that have been triggered in the NetGuardian s base alarms ping targets analogs system alarms and any NetGuardian discrete expansions DFS DPS Telecom NetG Liardian Refresh Logout Info Alarm Summary Type Active Alarms Base Alarms Ping Targets Analogs System Alarms Summary Base Alarnis Ping Targets Time 1 System Aarme 0 0 0 0 Event Log Port Trans mit Port Receive Site Camera HetSuandian ws 00 0405 Feit Fig 3 1 The Alarm Summary display can be accessed by selecting either the Monitor or the Summary button 40 3 2 Monitoring Base Alarms This selection provides the status of the system s Base Alarms by indicating if an alarm has been triggered Under the State column the word Alarm will appear in red if an alarm has been activated Clear will be displayed in green when the alarm condition is not present F
40. ctrical state to Energized The Energize State is different than the normal state of the physical contact closure position of each relay which is determined by circuit board jumpers This gives you the added benefit of being able to monitor the wire In the event of a power failure the relay would de energize back to it s normal physical contact closure set by the circuit board jumper for that relay Check your jumper settings and relay connections before setting to Normal or Inverted Refer to the NetGuardian manual for jumper settings and relay connection options 4 Set the Trap check box This designates whether or not an SNMP Trap will be sent when a control point operates 29 DPS Telecom N etG uard lan Refresh Logout Info Monitor iD Description Test Energize State Trap 0 ee Base pere r 2 OC A HetGuardian w3 00 0105 System Ten eas argets Timers ime Inverted Filter IFA eae ajaja os Le Ew Submit Data EC mers Date and Ti me I Fig 2 17 Selecting the Trap field designates that an SNMP trap will be sent when a control point operates 2 12 1 Activating Relays from an Alarm Point s Change of Status The NetGuardian allows the user to Echo an alarm point state to activate a relay Any of the NetGuardian s discrete alarms system alarms ping alarms or analog alarms may be Echoed to activate a relay in the e
41. descriptions When an SPS8 port is selected the NetGuardian will negotiate the connection for the user To break the SPS8 connection and return to the normal NetGuardian interface type and press lt Enter gt SPS8 ports do not support direct proxy You must navigate via the TTY menu The port should be set to type TCP if interfacing an IAM 5 to SPS8 through a NetGuardian 16 2 5 Setting Up Notification Methods from Pagers Window The Edit gt Pagers screen lets you configure several alarm notification methods in addition to pagers Each notification method is defined as a pager type in this screen To define a pager as the primary or secondary notification of alarm conditions select the pager in the appropriate alarm point provisioning screens Refer to Section 2 6 Configuring Base Discrete Alarms and Section 2 8 Setting System Alarm Notifications for more information tP gt DPS Telecom NetGuardian Refresh Logout Info Edit L Type _ Phone Domain Pin Rept Pon Baud WFmt Go r E ae eee went Qual Date and Time Saturday Aug 19 2001 4 09 Het aurdian S004 DPS Telecom Fig 2 9 Multiple notification methods are configured from the Pagers screen Pager Format Description Format recognizes numbers letters and symbols Can receive Alohanumenc Paging information including alarm point addresses alarm descriptions time of alarms and alarm state Format recognize
42. devices support RS 232 To make a proxy connection you must define the correct TCP port for each serial port To define TCP ports you must first connect directly to the NetGuardian through its IP address Once you have connected to the NetGuardian you can define the TCP ports through the NetGuardian s TTY or Web Browser configuration interfaces What do the terms alarm point display port and address mean These terms define the exact location of a network alarm from the most specific an individual alarm point to the most general an entire monitored device An alarm point is a number representing an actual contact closure that is activated when an alarm condition occurs For example an alarm point might represent a low oil sensor in a generator or a open closed sensor in a door A display is a logical group of 64 alarm points A port is traditionally the actual physical serial port through which the monitoring device collects data The address is a number representing the monitored device The terms port and address have been extended to refer to logical or virtual ports and addresses For example the NetGuardian reports internal alarms on Port 99 address 1 What characteristics of an alarm point can I configure through software For instance can I configure Point 4 to sense an active low normally closed signal or Point 5 to sense a level or edge The NetGuardian alarm points are level sensed and can be software configured to generate a
43. dian 2004 DPS Telecom Fig 3 9 Monitor live data being transferred from your equipment To view the data transmitting from the connected equipment select the receive queue from the NetGuardian To view the data being received by the connected equipment select the transmit queue from the NetGuardian via the 46 Monitor Menu gt Port Transmit drop down menu 3 9 Monitoring Camera Activity In order to view camera activity via the Web Browser you must configure your camera options in the NGEdit utility first refer to the NGEdit user manual for details Select the Site Camera drop down menu from the Monitor menu to view activity from the site camera Bandwidth usage in live streaming mode is rated at 146kB per second Note The NetGuardian only sends the camera data when a user is monitoring the image DPE DPS Telecom netguardian Refresh Logout Info See as Pata System Alarms Accum Ti mer 7 r pala i m a ji i Sain SP HLF Fort Receive Mult dal Setup Multiple a wal Site Camera _ um Start Captur Viewer HelGuardian v3 0b 0105 Up grade Restart Advanced Config Friday Oot 2004 14 21 nelguardian dpstele com 2004 DPS Telecom Fig 3 10 Monitor live streaming video via the NetGuardian s web browser 3 9 1 Pan and tilt Camera Controls Control left right and up down viewing options via the Pan Tilt options Clicking on the imag
44. e set to perform a certain action if a message is received from a specified address such as moving the message to a special alarms folder Use the address entered here for such purposes 7 Under the Name heading enter a descriptive name to identify the NetGuardian in email messages There cannot be any spaces in the designated name 8 Under the Location heading enter the domain of the NetGuardian There cannot be any spaces in the location name Note The from email address is for identification purposes It is not necessarily a real email address that can be replied to unless one is entered 2 5 4 1 SMTP POPS Authentication Support The NetGuardian also supports SMTP POP3 Authentication Unauthenticated E mails The configuration setup will not change If you want the email to send to user yourdomain com use the following steps 1 In the Phone Domain field type yourdomain com 2 Inthe Pin Rcpt field type user Note The from location is specified by the system info name and location strings which also do not change The from location is specified by the system info name and location strings which also did not change Use the following steps to configure the from location from fromdomain com 1 Inthe System Info Name field type from 2 Inthe system info location field type fromdomain com Authenticated Emails If you want to send an authenticated email to user yourdomain com from from fromdoma
45. e will make that the new center point Note In order to have pan and tilt controls your Internet settings must be set to check for newer versions of stored pages every visit to the page 47 Pan 7 Tilt Scan Preset Paie 0000 O00 Brightness SETIER Fig 3 11 Use the arrow buttons to use the pan and tilt features of the NetGuardian SiteCAM The Preset number controls allow you to tilt to the four corners of the screen 1 4 To alter the screen size click on the Program link To adjust the brightness click on the to darken the image screen or to brighten it Click on STD to return to the default settings 3 9 2 Monitoring Multiple Cameras You can monitor multiple cameras at one time by clicking the Multiple link To view individual screens you may Select the site camera under the monitor menu or click on the title of the screen you wish to view individually To view multiple camera activity click on the Setup Multiple link see Figure 3 12 To configure your multiple camera settings click on the Setup Multiple link see Figure 3 13 DPS Telecom netguardian Ria Liga Ls Multi Camera Small size 160x120 Sinan Disabled sees praten System Alarms Accum Timer Setters Disabled Disabled Multiple Setup Multiple Start Capture Wiewer HetGuardian ws 00 0105 T d es A A parade Multi Camera Normal size 340x240 a seed Cong TOP Page Joop Frage Advanced Confie Friday Oct 8 2004
46. een select an ID number to use refer to Figure 2 9 Note Pager IDs are used in the alarm provisioning screen to designate the primary and secondary person device being paged when an alarm condition occurs or clears Under the Type column select TCP from the drop down menu see Figure 2 9 Set the Pin Rcpt Port field to the NetGuardian TCP port number where alarm messages will be sent from 1 to 65 536 Multiple ports can be defined by defining multiple pager IDs as TCP pagers and then entering the desired ports The TCP message can be viewed via a Telnet session by connecting to the NetGuardian s IP address and the TCP port selected here e g Telnet 126 10 220 199 5000 if port 5000 is selected and 126 10 220 199 is the unit s IP address See Figure 2 11 for an example message and Table 2 F for TCP message format information lt MSG_BEG 00001 gt VID DPS Telecom FID NetGuardian SNMP v2 1B 0075 SITE Yale Office PNT 99 01 01 01 DESC RECTIFIER 1 STAT CLEAR DATE 01 01 2001 TIME 12 17 02 lt MSG_END 00001 gt Fig 2 11 Example TCP message N k Heading Des cription MS BEG Sequential message number used to group the message and detect Moi END missing messages e g D0001 OUUU2 etc VID Vendor IO FIL Metiuardian Firmware IO SITE Net uUardian syste m name PNT Point ID port address display point See Append A for display mappina DESL Description set forth in the Alarm parameters STAT tatu
47. ess Lost Provisioning E Table E1 System Alarms Descriptions configured by the Timed Tick timer vanable Useful in testing integrity of SNMP trap alarm reporting Alarm is triggered whenever an alarm point from an Entry Control Unit ECU 1s collected A notification event may be associated with the alarm to force a call out or trap Commun cation with Network Time Server has faled An alarm has been standing for the time configured under Accum Timer The Accumulation timer enables you to monitor how long an alarm has been standing despite system reboots Only the user may reset the accumulated time areboot wall not The utut has detected another node with the same IF Address The unt has just come orline The set alarm condition is followed immediately by a clear alarm condition The intemal NVRAM may be damaged The umtis using default configuration settings Alarm Point Description Solution O Toggles state at constant rate as To tum the feature off set the Timed Tick timer to D Disable Building Access Control BAC by setting the BAC Unit ID to 0 If Building Access is being used then investigate the ECU alarm source or don t associ ate notification wath the alarm event Try pinging the Network Time Server s IP Address asitis configured Ifthe ping testis successtul then check the port setting and ven fy the portis not being blocked on your network To tum offt
48. eued and are still configuration or commun cation tying to report problem with the notification events Use RPT filter debug to help chagnose notification problems The urat has not seen a DOP Poller poll from the Master for si Inactive the time specified by the DCP Timer setting An error has been detected during modem Modem not sis alization The modem responding DMMP Trap not 3 Sent A notification event like Notification faled apage or email was unsuccessful The Craft port received Disconnect whatever device is more data than it was able connected to the craf serial port to process This alarm should not occur Moden Revo til The modern port received Check what is connecting to the Modem Aea full more data than it was able NetGuardian This alarm should not To process occur Serial 1 Rev full Serial 2 Reva full Send oRoOnl r Geral 4 Revo fll appropriate serial port Check proxy connection The serial number receiver filled port data may not be getting E with amp E of data 4 Kit collected as expected a Table E1 System Alarms Descriptions continued 45 Ag 47 48 49 50 5 52 53 56 Display Points AlarmPoint Description Solution O NGDds 1 Fal Expansion shelf 1 commun cation link failure NGDds 2 Fail Expansion shelf 2 commun cation link failure NGDdx 3 Fail Expansion shelf 3 commun cation link failure NetGuardian
49. ger Functions Appendix B The SNMP Manager allows the user to view alarm status set date time issue controls and perform a resync The display and tables below outline the MIB object identifiers Figure 1 begins with dpsRTU however the MIB object identifier tree has several levels above it The full English name is as follows root iso org dod internet private enterprises dps Inc dpsAlarmControl dpsRTU Therefore dpsRTU s full object identifier is 1 3 6 1 4 1 2682 1 2 Each level beyond dpsRTU adds another object identifying number For example the object identifier of the Display portion of the ControlGrid is 1 3 6 1 4 1 2682 1 2 3 3 because the object identifier of dpsRTU is 1 3 6 1 4 1 2682 1 2 the ControlGrid 3 the Display 3 _OW viTraps DisptayGrid Contra Grid NVRamGxid AlarrGrid 0 1 2 3 4 5 DisplayEntry 1 NVRamSection 1 AlarmEntry 1 See Table B1 See Table B1 See Table B1 See Table B1 See Table B1 See Table B1 Table B1 OV_vTraps points Table B2 Identity points Table B3 DisplayGrid points Id ent Dis playEntry 1 3 6 14 1 2682 1 2 1 1 3 6 1 4 1 2682 1 2 2 1 Model 2 Address 2 2 For specific Display and PntMap Must be set to 1 to perform the descriptions see table A1 resync request which will resend TRAPSs for any standing alarm Table B4 ControlGrid points Table B5 NVRamSection points Table B6 AlarmEntry points Alar mE ntry 1 3 6 4 1 2682 1 2 5 1 AAddress 2
50. he feature under Accum Timer set the display and point reference to 0 Unplug the LAN cable and contact your network administrator Your network and the urat will most likely behave incorrectly After assigning a correct IP Address reboot the umtto clear the System alarm Seeing this alarmis normal if the unmitis powering up Use Web or latest version of HGEdtto configure urat Power cycle to see i alarm soes away May regure RMA 55 Display Points Alarm Point Description If DCP responder is not being used then set the DCP Urat ID to 0 Otherwise try increasing the DCP timer setting under timers or check how longittakes to cycle through the current polling chain onthe Master system 38 i A baa oe The 1 0bt LAWN port is Check LAH cable Ping to and from down the urit Remove configured modem itutialization string then power cycle the urut If alarm persists try resetting the Modem port from the neha gets a TTY interface or contact DPS for possible RMA During dial out atternpt 43 Na Pial Tane Peta nl ha seine Check the integrity of the phone teal bane line and cable Nibea kasent Define the IP Address where you would like to send SNMP trap defined and an SNMP events or configure the event not to trap event occurred ae Check for faled notification events Over 250 events are that may be Alling up the pager 4a Pager Que currently queuedin the queue There may be a Crrertlow pager qu
51. in com password authentic then use the following steps 1 In the Pin Rcpt field type authentic 2 Inthe System Info Name field type user 3 Inthe System Info Location field type yourdomain com 2 5 5 SNMP Paging Setup The SNMP paging feature allows you to view alarm status from multiple SNMP Managers in addition to the main one which is setup from the Ethernet Ports menu that all alarms are reported to Use the following steps to configure the SNMP paging settings 20 2 3 4 From the Edit gt Pagers screen select an ID number to use refer to Figure 2 9 Note Pager IDs are used in the alarm provisioning screen to designate the primary and secondary person device being paged when an alarm condition occurs or clears Under the Type column select SNMP from the drop down menu see Figure 2 9 Set the SNMP port under the PIN Rcpt Port heading usually 162 Enter the IP address of the SNMP manager in the IPA field 2 5 6 TCP Paging Setup The NetGuardian offers alarm status notification via multiple TCP ports When an alarm condition occurs an alarm condition formatted according to Figure 2 11 will be sent to the specified TCP points for use by a higher level master This connection must be established by the master Any applicable alarm activity occurring prior to an established connection will be discarded Use the following steps to configure the TCP paging settings l From the Edit gt Pagers scr
52. inal clear alarm that triggers an all clear condition generates an additional summary point clear trap What does point map mean A point map is a single MIB leaf that presents the current status of a 64 alarm point display in an ASCII readable form where a represents a clear and an x represents an alarm The NetGuardian manual talks about eight control relay outputs How do I control these from my SNMP manager The control relays are operated by issuing the appropriate set commands which are contained in the DPS Telecom MIB For more information about the set commands see Reference Information Display Mapping in any of the NetGuardian software configuration guides How can I associate descriptive information with a point for the RTU granular traps The NetGuardian alarm point descriptions are individually defined using the Web Browser TTY or NGEdit configuration interfaces My SNMP traps aren t getting through What should I try Try these three steps 1 Make sure that the trap address IP address of the SNMP manager is defined If you changed the trap address make sure you saved the change to NVRAM and rebooted 2 Make sure all alarm points are configured to send SNMP traps 3 Make sure the NetGuardian and the SNMP manager are both on the network Use the NetGuardian s ping command to ping the SNMP manager 5 3 Pager FAQs Q A PO PO Why won t my alpha pager work To configure the NetGuardian to send alarm n
53. le the SNMP Trap Set number for alarm 1 in Display 1 is 8000 Set for alarm 2 is 8001 Set for alarm 3 is 8002 etc The TRAP number descriptions for the Analog channels 1 8 are in the following order minor under minor 49 over major under and major over For example for Analog channel 1 the Set number for minor under is 8128 minor over is 8129 major under is 8130 and major over is 8131 Description Relays Relays Relays Relays Relays Relays Relays Relays Timed Tick Exo Module Callout Network Time Server Accumulation Event Duplicate IP Address Power up Lost Provisioning DCP Poller Inactive LAN not active Modem not responding Het Het Het Mo Dial Tone oH How He He Bo BY Points SNMP Trap not Sent Pager Que Overflow Notification failed Craft Rev full Modem Rev full Serial 1 cv full Serial 2 Rex full Serial 3 Rev full Serial 4 Rex full Serial 5 RcvG full Serial 6 Rev full Serial 7 Rcev full Serial 8 Reva full NetGuardian CX 1 fail NetGuardian D 2 fail NetGuardian D 3 fail GLD 1 fail GLD 2 fail GLD 3 fail Chan Port Timeout Craft Time out Event Que Full Table A2 Display 11 System Alarms point descriptions 4 D o o H Enon in janj anjen enan janj je ee ee Goo oo oo a a lIe ilM saj cule laala DJ bt OO Oo ao fe oS ea Co ea Joo e one co e d Joo o yoo poo co oaa 50 4 2 SNMP Mana
54. ll DPS Telecom Technical Support This will help us solve your problem more efficiently 4 Call during Customer Support hours Customer support hours are Monday through Friday from 7 A M to 6 P M Pacific time The DPS Telecom Technical Support phone number is 559 454 1600 Emergency Assistance Emergency assistance is available 24 hours a day 7 days a week For emergency assistance after hours allow the phone to ring until it is answered with a paging message An on call technical support representative will return your call as soon as possible 61 Warranty DPS Telecom warrants to the original purchaser only that its products a substantially conform to DPS published specifications and b are substantially free from defects in material and workmanship This warranty expires two years from the date of product delivery with respect to hardware and ninety days from the date of product delivery with respect to software If the purchaser discovers within these periods a failure of the product to substantially conform to the specifications or that the product is not substantially free from defects in material and workmanship the purchaser must promply notify DPS Within reasonable time after notification DPS will endeavor to correct any substantial non conformance with the specifications or substantial defects in material and workmanship with new or used replacement parts All warranty service will be performed at the company s office in F
55. maller the CYCLE number the sooner you will find out about failures however you will increase traffic on your LAN 1 From the Edit menu select System Timers see Figure 2 20 2 Set the Cycle time This determines how often the NetGuardian 832A will go through its list of ping targets and attempts to reach them with an ICMP ping Set the value between zero and 120 and set the units to either 33 10 11 12 seconds or minutes Default is 60 seconds Set the Wait time The NetGuardian waits after sending a ping request before it determines that the target is unreachable Set the value between zero and 12 and set the units to either seconds or minutes Default is 8 seconds Set the Fail time This determines the period of time over which if a unit has not responded it is considered failed Set the value between zero and 120 and set the units to either seconds or minutes Default is 5 minutes Set the Sound time This determines how long the NetGuardian s speaker will sound when an alarm occurs or clears The alarm condition will still be present after the speaker shuts off The sound timer only affects the duration of the audible alarm annunciation Set the value between zero and 120 and set the units to either seconds or minutes Set the Channel time This determines the period of time over which if there is no activity on the data ports designated as channel ports see Section 2 2 4 it is considered failed Set the value
56. mational databases on how to handle specific alarm conditions or other instructions The hyperlinked page or file will be displayed in the main window frame of the NetGuardian Web Browser Follow the directions below to create hyperlinks for alarm point descriptions 1 From the Edit Menu select Ports Scroll down to the Base URL field trefer to Fig 2 5 2 Enter your base URL e g http www dpstele com The NetGuardian creates the links from the alarm point descriptions based on the URL Once the base URL is entered the NetGuardian automatically attaches a unique suffix to each alarm point For example if the base URL is http www dpstele com the link for the Base Alarm at point 1 would be http www dpstele com base1 html base Alarm point 2 would be http www dpstele com base2 html and so on 3 To add a suffix other than html to the hyperlinks insert the text amp pntID into the base URL This allows the user to specify the extension For example if the base URL is http www dpstele com amp pntID pdf the link for the Base Alarm at point 1 would be http www dpstele com basel pdf Any file type that is viewable in your Web Browser e g word document PDF txt etc is a linkable file 4 The same link structure applies to the Ping Alarms System Alarms and Analog Alarms fields See Table 2 C for specific URL extension link information Base URL web page link Base 1 htrrl base32 htm Ping Alar
57. ms Ping 1 Atml pings html system Alarms Systemi html systembe html Analog Alarms Analog 1 html analoge Atml Table 2 C Specific link extensions Using the amp pntID code in the base URL enables you to link to any file type viewable in your Web Browser 2 4 3 Filter IPA Config and Operation The Filter IPA table allows the user to increase the NetGuardian s network security by allowing packets from specified addresses Addresses which appear in the table will be processed by the NetGuardian Defined addresses associated with network cameras or the network time server are automatically processed and will not be filtered out by this feature Broadcast packets of 255 255 255 255 and ARP requests for the NetGuardian IP address are also not filtered From the edit menu on the left hand menu frame select Filter IPA The warning prompt will appear Click OK to continue or exit to cancel Once enabled only the IP addresses in the table will be allowed access to the NetGuardian Select to Enable IPA Table Enter the IP address of the machine s you would like to give access to the NetGuardian Entering a zero in any of the octet fields will declare that part of the octet to be a wildcard I a DPS Telecom NetGuardian Refr Enable IPA Table C ID Address 1 255 255 255 255 255 255 255 255 F 255 255 255 255 255 255 255 255 3 255 255 255 255 255 255 255 255 4 255 255 255 255 255 255 255 25
58. n SNMP trap will not be sent when an alarm condition exists 5 Select your Primary and Secondary pager devices with a pager ID from the pagers window See Section 2 5 The NetGuardian 832A will notify both the primary and the secondary notification device when point status changes both alarm and clear Note See Section 2 11 for timing information _ tFS gt DPS Telecom NetGuardian ETT Monitor e agers 2 fesszsszs528 mr if ft rs iD pease e Pp ee sszszscs mo if ft Pagers ae e bes e e 22004 DFS Telecom Friday May 20 2004 5 52 HetGuardian Fig 2 14 Configure the ping target parameters from the Ping Info screen 2 11 Analog Parameters Each of the NetGuardian 832A s analog channels must be individually configured to monitor data The ADCs analog to digital converters support a range of 70 to 94 VDC There are four alarm trip points thresholds in ascending order major under minor under minor over and major over You can choose the values for each of the thresholds on all channels As with the other alarms you can designate whether or not to send an SNMP Trap when a threshold is crossed The primary secondary pager used to report the alarm is also set here The thresholds must be set from Under to Over in either ascending or descending potential or current order Thus the settings of 10 5 5 and 10 corresponding respectively to major under minor under minor over a
59. n alarm on either a high normally open or low normally closed level When I connect to the NetGuardian through the craft port on the front panel it either doesn t work right or it doesn t work at all What s going on Make sure your using the right COM port settings The standard settings for the craft port are 9600 baud 8 bits no parity and 1 stop bit Flow control must be set to none Flow control normally defaults to hardware in most terminal programs and this will not work correctly with the NetGuardian I just changed the port settings for one of my data ports but the changes did not seem to take effect even after I wrote the NVRAM In order for data port and craft port changes including changes to the baud rate and word format to take effect the NetGuardian must be rebooted Whenever you make changes remember to write them to the NetGuardian s NVRAM so they will be saved when the unit is rebooted How do I get my NetGuardian on the network 58 PO F BG PO PO Before the NetGuardian will work on your LAN the unit address IP address the subnet mask and the default gateway must be set A sample configuration could look like this unit address 192 168 1 100 subnet mask 255 255 255 0 Default Gateway 192 168 1 1 Always remember to save your changes by writing to the NVRAM Any modifications of the NetGuardian s IP configuration will also require a reboot Does the PPP allow upload of new firmware over PPP
60. nd major over is valid The analog alarms are set to measure voltage by default and the thresholds are reported as native units For example Channel 3 below is measuring outside temperature If you were using a sensor with a measurable temperature range between 4 degrees to 167 degrees Fahrenheit 20 degrees to 75 degrees Celsius The 26 voltage for that channel varies between and 5 VDC for that sensor which is to be reported as degrees Fahrenheit native units where 1 volt represents 4 degrees Fahrenheit and 5 volts represents 167 degrees Fahrenheit See Figure 2 9b To change any one analog alarm to measure current instead a circuit board jumper setting must be changed Refer to the PCB settings section of the NetGuardian user manual for details on jumper locations and positions The jumper inserts a 250 ohm shunt resistor across the input to convert the sensors current output to volts Use ohms law to find the voltage drop across the 250 ohm shunt resistor multiply the current by the resistance 250 ohms Please refer to the operation manual for your sensor to determine any other conversion factors This will allow you to correctly set the thresholds for over and under conditions DPS Telecom NetGuardian Refresh Logout Info Monitor Se Pagers della 10 Description Unit Major Under Minor Under Minor Over Major Over Trap primary secondary wc fan feso asooo fao e lf Ct aE c pann eo o emo l e
61. ondary notification device when point status changes both alarm and clear EF DPS Telecom NetGuardian E TEN Monitor System Alarms Pagers NetGuardian v2 0D 0105 ena ID Description Trap pou ene O Edt ca Timed Tick oo ft fo Zysten 18 Exp Module Callout W Em O ean EN K Network Time Server ete te O Es EE Accum Timer 37 DCP Poller Inactive pr Fing Targets ieee fae awaa CO mali E Modem not Responding 43 a SNMP Trap not Sent Date and Time 44 Pager Que Overflow 1 fo kd Friday May 20 2004 5 52 HetGuardian 2004 DPS Telecom Cioppa a JIT feii lt Fig 2 7 SNMP Traps and primary and secondary pager devices can be selected for each system alarm 24 2 9 Configure the Accumulation Timer The Accumulation Timer keeps a running total of the amount of time a point 1s in an alarm state to send an Accumulation Event system alarm once the total time exceeds a settable threshold Refer to Table 2 G for field descriptions To edit your Accumulation Timer settings go to the Edit Menu and select Accum Timer DPS Telecom NetGuardian Refresh Logout Info Edit S Legen Display Reference 1 ae Point Reference fi 1 Point Description Point Status Clear ae Event Threshold foo days 01 hours 01 minutes Accumulated Time QO 00 00 cdd hh irmi Accumulated Since 22 Jul 2001 03 16 Reset Accumulation Timer E i Ping Targets
62. otifications to an alpha pager enter the data phone number for your pager in the Phone Number field This phone number should connect to your pager services modem Then enter the PIN for your pager in the PIN Rcpt Port field You don t need to enter anything in any of the other fields If you still don t receive pages try setting the Dial Modem Init string to ATS37 9 This will limit the NetGuardian s connection speed Numeric pages don t come in or are cut off in the middle of the message What s wrong You need to set a delay between the time the NetGuardian dials your pager number and the time the NetGuardian begins sending the page message You can set the delay in the Pager Number field where you enter your pager number First enter the pager number then enter some commas directly after the number Each comma represents a two second delay So for example if you wanted an eight second delay you would enter 555 1212 in the Pager Number field What do I need to do to set up email notifications You need to assign the NetGuardian an email address and list the addresses of email recipients Let s explain some terminology An email address consists of two parts the user name everything before the sign and the domain everything after the sign To assign the NetGuardian an email address choose System from the Edit menu Enter the NetGuardian s user name in the Name field it can t include any spaces and the domain in the Location field
63. password to configure and monitor your NetGuardian using the Web Browser feature 2 2 Entering System Settings From the System screen enter the name location contact features and SNMP community names See Figure 2 2 and Table 2 A 1 From the Edit menu select System See Figure 2 3 2 Enter the user designated name for your NetGuardian 832A 3 Enter the location or address of the NetGuardian 832A 4 Set the Contact by entering the telephone number or other contact information for the person or group responsible for this NetGuardian 832A 5 The Features field is used for entering feature codes for future upgrades 6 Enter the community name for SNMP GET requests 7 Enter the community name for SNMP SET requests 8 Enter the community name for SNMP TRAPS If using email pager type refer to Section 2 5 for correct name and location field formatting DPS Telecom NetGuardian l Name NetGuardian NetSuardian w3 00 0105 Location DPS Telecom Inc Contact System Phone Features 738D 22 34F 4 Tees mes ee Unit ID DCP Port fi Communities public Get se pubic SS Trap public Submit Data Date and Time ad Fig 2 2 Configure the system information by selecting the System screen from the Edit menu Features sed for entering feature codes for future upgrade features Unit IO User definable IO number for this Netisuardian DCP Address
64. r Mom momentary 3 Click on Submit Data to issue the control Note The control relay s normal state open or closed is determined by a PCB jumper Operating a control thus changes the normal state of the relay energizes it until it is released de energized The momentary command energizes the relay for approximately one second before it is released again 43 DPS Telecom NetGuardian Refresh Logout Info Se 4 Normal rs A 3 Normal E E RS NetGuardian v3 0D 0408 Submit Data Oo oi Friday May 20 2004 5 52 HetGuardian 2004 OPS Telecom Fig 3 6 Issue controls from the Monitor gt Controls window 3 Event Logging The event log allows the NetGuardian to post and monitor up to 100 events including power up base and system alarms ping alarms analog alarms and controls Posted events for the various alarms include both alarm and clear status See Table 3 A for Event Alarm field descriptions Note All information in the Event Log will be erased upon reboot or a power failure 44 _ F gt DPS Telecom NetGuardian pens dibeaaial ints Date Time St PRet Description Summary Base Alarms Ping Targets T amem nare 05 20 2004 06 05 43 A 99 1 11 3 05 19 2004 06 31 53 99 1 11 33 Unit Reset 05 19 2004 06 31 53 A 99 1 11 33 Unit Reset Accum Timer Port Receive HetGuardian wo 00 0105 Friday May 20 2004 5 52 HetGuardian 2004 DPS Telecom Fig 3 7 Monitor
65. ract negligence strict tort or any other legal theory Damages that DPS will not be responsible for include but are not limited to loss of profits loss of savings or revenue loss of use of the product or any associated equipment cost of capital cost of any substitute equipment facilities or services downtime claims of third parties including customers and injury to property The purchaser shall fill out the requested information on the Product Warranty Card and mail the card to DPS This card provides information that helps DPS make product improvements and develop new products For an additional fee DPS may at its option make available by written agreement only an extended warranty providing an additional period of time for the applicability of the standard warranty Technical Support If a purchaser believes that a product is not operating in substantial conformance with DPS published specifications or there appear to be defects in material and workmanship the purchaser should contact our technical support representatives If the problem cannot be corrected over the telephone and the product and problem are covered by the warranty the technical support representative will authorize the return of the product for service and provide shipping information If the product is out of warranty repair charges will be quoted All non warranty repairs receive a 90 day warranty Free Tech Support is Only a Click Away Need help with your ala
66. rap managers can use of 2 methods to get alarm information Granular traps not necessary to define point descriptions for the NetGuardian or 2 The SNMP manager reads the description from the Trap Table C1 UDP Headers and descriptions prin Trap 1 3 6 14 1 2682 12 1 3 6 1 4 1 2682 1 2 5 1 1 99 1 1 1 Oo OB vae O 1 3 6 1 4 1 2682 1 2 5 1 2 99 1 1 1 Ooo T vae O 1 3 6 1 4 1 2682 1 2 5 1 3 99 1 1 1 Ooo T vae 1 3 6 1 4 1 2682 1 2 5 1499 1 1 1 Oo T vae O 1 3 6 1 4 1 2682 1 2 5 1 5 99 1 1 1 1 3 6 1 4 1 2682 1 2 5 1 6 99 1 1 1 Alarm Value Table C2 SNMP Headers and descriptions 53 4 4 ASCII Conversion Appendix D The information contained in Table D is a list of ASCII symbols and their meanings Refer to the bulleted list below to interpret the ASCII data transmitted or received through the data ports Port transmit and receive activity can be viewed from the Web Browser interface Printable ASCII characters will appear as ASCII Non printable ASCI characters will appear as labels surrounded by brackets e g NUL Non ASCII characters will appear as hexadecimal surrounded by brackets e g IF A received BREAK will appear as lt BRK gt Abbreviation Abbreviation BEL Bel 5UB Substitute Table D ASCII symbols 54 4 5 System Alarms Display Map Timed Tick Exp Module Callout Network Time Server Accumulation Event Duplicate IF Addr
67. resno California at no charge to the purchaser other than the cost of shipping to and from DPS which shall be the responsiblity of the purchaser If DPS is unable to repair the product to conform to the warranty DPS will provide at its option one of the following a replacement product or a refund of the purchase price for the non conforming product These remedies are the purchaser s only remedies for breach of warranty Prior to initial use the purchaser shall have determined the suitability of the product for its intended use DPS does not warrant a any product components or parts not manufactured by DPS b defects caused by the purchaser s failure to provide a suitable installation environment for the product c damage caused by use of the product for purposes other than those for which it was designed d damage caused by disasters such as fire flood wind or lightning unless and to the extent that the product specification provides for resistance to a defined disaster e damage caused by unauthorized attachments or modifications f damage during shipment from the purchaser to DPS or g any abuse or misuse by the purchaser THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE In no event will DPS be liable for any special incidental or consequential damages based on breach of warranty breach of cont
68. rm monitoring DPS Information Services are ready to serve you in your email or over the Web www Dps lelecom com X Free Tech Support in Your Email The Protocol Alarm Monitoring Ezine The Protocol Alarm Monitoring Ezine is your free email tech support alert delivered directly to your in box every two weeks Every issue has news you can use The Protocol aterm Monitoring Exine Tory bi bie Taa lki rE Fri GS Tainan right away e Expert tips on using your alarm monitoring equipment advanced techniques that will save you hours of work e Educational White Papers deliver fast informal tutorials on SNMP ASCII processing TL1 and other alarm monitoring technologies New product and upgrade announcements keep you up to date with the latest technology Exclusive access to special offers for DPS Telecom Factory Training product upgrade offers and discounts To get your free subscription to The Protocol register online at www TheProtocol com register Free Tech Support on the Web MyDPS MyDPS is your personalized members only online resource Registering for MyDPS is fast free and gives you exclusive access to Firmware and software downloads and upgrades Product manuals Product datasheets OPa ime Exclusive user forms ere DPS Telecom Your Partners In Network Alarm Monitoring Register for MyDPS online at www DpsTelecom com register 800 622 3314 www DpsTelecom com 4955 E Yale Avenue Fresno
69. rmat and the time is entered in the hh mm ss format The date and time can also be set from an SNMP manager 1 From the Edit menu select Date and Time see Figure 2 22 2 Enter the date the day of the week and time Note The date and time will need resetting following a power failure or reboot unless your NetGuardian is equipped with the real time clock option Date and lime Current Setting Dae s 2008 Day Tuesday Time Network Time Contiguration Time Server IPA Disabled Time Server Port fa Observe DST Fig 2 22 The current date and time can be entered from the Date and Time screen or from an SNMP manager 36 2 14 1 Network Time Protocol Support Date and Time Current Setting Date m rns Jeo Network Time Configuration Time Server IPA 255 255 255 256 Disabled Time Server Port Timezone 8 Wald Range 1l2 to 14 0 GMT ai OT Fig 2 23 Using the Network Time Protocol From the Edit Menu select Date and Time From the Date and Time edit page change the Timezone to your time zone Note Here is a link that will help you to find your time zone http en wikipedia org wiki Time_zone Put a check next to Observe DST if you are in an area that observes Daylight Saving You may also change the server IP Address that the NetGuardian syncs with If you do
70. rson device being paged when an alarm condition occurs or clears 2 Under the Type column select Numeric from the drop down menu see Figure 2 9 3 Enter the phone number of the numeric pager under the Phone Domain heading followed by 7 commas e g 555 1212 Placing a comma after the phone number initiates a 2 second pause per comma This allows enough time for the pager to answer before the NetGuardian sends the alarm information Note The Baud Wfmt and IPA fields are not used from numeric pager types 2 5 3 Text Paging Setup Text pages can receive information including the point addresses of alarms the alarm description time of the alarm and state alarm or clear The text pages may be viewed using a terminal such as HyperTerminal Use the following steps to configure the text paging settings 1 From the Edit gt Pagers screen select an ID number to use refer to Figure 2 9 Note Pager IDs are used in the alarm provisioning screen to designate the primary and secondary person device being paged when an alarm condition occurs or clears Under the Type column select Text from the drop down menu see Figure 2 9 Enter the phone number of the text paging device under the Phone Domain heading Set the pager data rate i e 300 1 200 2 400 or 9 600 The default baud is 1 200 Select a pager word format i e Data bits 7 or 8 Parity none N even E or odd O and Stop Bits 1 The default setting is 7 E 1
71. rtners are pairs of 1 2 3 4 5 6 and d This allows the Netisuardian to view communication trafic in either direction wren inserted in the serial communication path between two devices hisis accomplished by going In to the Metisuardian with one device and out to the other device fram CHAN the odcvfeyven partner port Data is passed directly from one port to tts oddfeven partner without being altered in any way This ability greathy simplifies troubleshooting communication problems by isolating the non communicating device When CHAN is selected the Netisuardian automatically actryvates the oddveven partner as CHAN Causes the data port to have the same functionality as the front panel craft CRET io Allows the user to capture debug information of a serial device The debug CAP information is stored in the receive queue of the Netisuardian See section 3 0 Monitoring Data Port Activity for more information This is used arimari as a troubleshooting feature For use if an ECU is connected to this port see section 2 13 13 Table 2 D Data port type descriptions Baud rates for the odd even pairs can be set to any available rate except for any combination of 19200 and 38400 between the two ports 2 4 6 1 RTCP Data Port The RTCP or Raw TCP data port negates Telnet negotiation and will allow all characters including FF to pass straight through from IP to serial or serial to IP 2 4 6 2 HTCP Dat
72. s numbers only Message is reported in the Numeric Paging following order IPF Display Address State Vyhen read on the pager it appears as follows TERTA FOGG H Can receive information including alanm point addresses alarm Text Paging descriptions time of alarms and alarm state May be accessed using a terminal The LAM may receive alarm information from the Netisuardian Tiilonkhl Paging via dial up and display alarm information alarm description and threshold status Provides alarm notification via email with a description similar to the Alphanumeric pager May view alarm status from multiple SNMP managers including the SNMP that alarms are reporting to Alarm status notification via multiple TOP or HICP ports TCP Telnet Paging Connection froma higher level master must be established for alarm notification Provides alarm notification in a manner similar to that of the Numeric pager However Num eliminates the symbol tram Numi Paging the page Message is reported in the following order IF Display Address State vvhen read on the pager it appears as follows TAHARAH AE EmailfshM TP Paging SONMP Paging Table 2 E Pager formats 2 5 1 Alpha Numeric Pager Setup The alpha numeric pager can receive text messages including alarm descriptions time of occurrence and point addresses Use the following steps to configure the alpha numeric pager settings From the Edit gt Pagers screen select
73. s of the alarm Clear or Alarmi DIATE Date the alarm occurred TIME Time the alarm occurred Table 2 F TCP alarm message field descriptions 2 5 7 Num17 Pager Setup The Num17 pager can receive point addresses of alarms It is quite similar to the Numeric paging format in the way it receives and reports alarms However on certain pager systems the symbol will cause a freeze or other undesirable situation Num17 eliminates the symbol from the pages it receives and reports alarms as a seventeen digit series of numbers p From the Edit gt Pagers screen select an ID number to use refer to Figure 2 9 Note Pager IDs are used in the alarm provisioning screen to designate the primary and secondary person device being paged when an alarm condition occurs or clears i Under the Type column select Num17 from the drop down menu see Figure 2 9 gt Enter the phone number of the numeric pager under the Phone heading followed by commas for example 555 1212 Placing a comma after the phone number initiates a 2 second pause per comma This allows enough time for the pager to answer before the NetGuardian sends the alarm information The Baud Wfmt and IPA fields are not used from Num17 pager types 2 6 Configuring Base Discrete Alarms All 32 discrete alarms are configured from the Base Alarms window Description of the alarm point polarity normal or reversed whether to use an SNMP Trap or not and the primary and
74. secondary pager used to report the alarm are configured in this window Use the following steps to configure base discrete alarm settings 1 From the Edit menu select Base Alarms see Figure 2 12 2 Enter a description for each discrete input alarm being used 3 Reverse the polarity by checking the reverse box Normal contact closure is an alarm If the Reverse option is selected the alarm is clear when closed 4 Select the Trap check box to send an SNMP Trap for that alarm point in the event of an alarm condition Selecting the box Send Trap leaving the box blank Don t Send 5 Set the Primary and Secondary Pagers with a pager ID from the pager list See Section 2 5 This allows you to designate pagers The NetGuardian 832A will notify both the primary and the secondary notification device when point status changes both alarm and clear Note The pager device can be an ASCII terminal T MonXM element manager or IAM element manager Email or multiple SNMP managers as well as an alpha or numeric pager 22 nF5 gt DPS Telecom NetGuardian Refresh Logout Info Monitor Base Alarms Pagers D E HetGuardian v3 00 0105 0 ee ee i e eS eT he ea ee re i d fe eer e e a Friday May 20 2004 5 52 HetGuardian 2004 DPS Telecom j Fig 2 12 Configure the 32 discrete alarms from the Base Alarms window 2 7 Event Qualification Timers DPS Telecom NetGuardian Refresh Logout
75. to be written to NVRAM and then verified 3 Select Initialize to reload factory defaults into NVRAM DO NOT SELECT THIS OPTION UNLESS YOU WANT TO RE ENTER ALL OF YOUR CONFIGURATION INFORMATION AGAIN 4 Select Purge BAC to delete the Building Access Controller profile database E9 DPS Telecom NetGuardian jatia Tonau iiati Edit a Action Description Forts Write Writes current values to HYRam Initialize Sets NVRam to default values Tee SS ee ee Purge BAC Deletes the BAC Profile Database ase Alarms Accum Timer Action mia Targets Aimi i Friday May 20 2004 5 52 HetGuardian 2004 DPS Telecom Fig 2 18 Non Volatile RAM enables the NetGuardian to retain data even through a power loss 2 18 Rebooting the NetGuardian Click on the Reboot link from the Edit menu to reboot the NetGuardian after writing all changes to NVRAM Any changes to port settings require a reboot to take effect The window footer will display the text Reboot Needed if a reboot is necessary to initiate changes 39 3 Web Server Monitoring Chapter 3 The Web Browser allows you to do full system monitoring for your NetGuardian 832A which includes all alarms ping information relays analogs and system status 1 To connect to the NetGuardian from your web browser you must know it s IP address or domain name if it has been registered with your internal DNS Enter it in the address bar of your web
76. uardian s power input e g 24VDC 48VDC or wide range 2 11 2 Analog Polarity Override IF internal temperature sensor oV override polarity VDC to positive oV override polarity VDC to negative Clients with positive powered NetGuardians may want to use this feature if they are using the internal battery sensor The Web Browser monitor will override oV and oV tags and show VDC That way you will not have to view an uncommon looking tag while in monitor mode 28 2 11 3 Analog Step Sizes Analog Step Sizes Input Voltage Res olution Range Step Size 0015 v 14 30 W 00g1 a0 rU W 0182W U au U1 W 5 14 0038 V Table 2 H Analog step sizes 2 12 Configuring the Controls Relays The Relays of the NetGuardian 832A can be identified and configured using the Controls window A description can be entered for each of the relays You can also designate whether or not to send SNMP Traps when a relay is actuated Relays are normally open N O by default A circuit board jumper can be changed for each control to make it normally closed N C Refer to the NetGuardian user manual for PCB settings and jumper positions 1 From the Edit menu select Controls see Figure 2 17 Enter a Description for each control relay being used 3 Set the Energize State to either Normal or Inverted Normal sets the relay s normal electrical state to De energized Inverted sets the relay s normal ele
77. unt This parameter defines the number of rings before answering Default 1 3 The Dial Init and the Answer Init fields can be used if any other modem initialization settings need to be set For example the modem can be set to ignore the dial tone by entering a character code in either the Answer Init in to the NetGuardian or the Dial Init out from the NetGuardian tefer to a standard modem command Hayes reference book for standard commands The default setting for these fields is blank N A 11 DPS Telecom NetGaurdian piaia 5 at a E a A sess SS Gateway 126 010 230 001 126 010 230 001 DHS Address 255 255 255 255 HetGuardian v3 0 D 0105 SS Trap Address 255 255 255 255 SNMP Port 162 Proxy Base Baa DHCP a Base URL D S ESES i MACAddress 00 10 81 00 0E6 49 0 Baud aea E Modem Ring Count Answer Init Dial Init Data Por El Saturday Aug 19 2001 4 09 NetG aurdian ee004 OPS Telecom Fig 2 5 Change the Modem Settings from the Edit gt Ports screen 2 4 6 Configuring Data Ports 1 8 4 From the Ports window scroll down until you see the Data Ports section see Figure 2 6 Under the options heading enter in the appropriate number of GLDs 1 12 or NetGuardian Discrete Expansions 1 3 installed Entering zero disables these options If connecting more than 3 GLDs the baud rate must be set to 9600 Enter a description for each port
78. vent that alarm is triggered However a relay set to Echo an alarm point cannot be manually activated To allow the relay to be manually activated while still maintaining it s Echoed status the relay point must be set to ORed See sections 2 10 1 1 and 2 10 1 2 for information regarding Echoing and ORing alarm points to relays 2 12 1 1 Echoing alarm points to relays 1 In the Relay description field enter the display alarm point a dash and the description of the alarm you wish to echo For example if echoing discrete alarm 8 enter 01 08 your alarm description the display and alarm point are formatted as DD PP where DD the display number and PP the point number See Appendix A for a complete list of display and point numbers 2 12 1 2 Oring echoed alarm points mo 1 In the Relay description field enter the display alarm point an under bar _ and the description of the alarm you wish to set to ORed For example if ORing discrete alarm 8 enter 01 08_your alarm description the display and alarm point are formatted as DD PP where DD the display number and PP the point number See Appendix A for a complete list of display and point numbers 2 12 2 Relay Operating Modes A trap is sent on a relay COS for normal or echoed controls when the send trap option is selected A trap is also sent when an oRed relay is manually controlled A trap will not be sent for an ORed relay latched or released due to an alarm echo Each
79. whatever security access that user has been granted in their logon profile Note To enable dial back security at least one of the Access Privileges must be activated and a call back phone number must be defined As long as the dial back security mode is enabled that will be the only method of external dialup access to the unit 1 From the Edit menu select Logon Click on the Available link to configure add user profiles trefer to Fig 2 2 Enter the user information in the appropriate fields See Table 2 B for field and access privileges descriptions 3 Click Submit Data to save user profile User Po Password fo Confirm Password fo Call Back PO Bet ReachThrough T Modem D PPP PO Fig 2 4 Configure logon profiles by clicking on an available user field Ll ser Enter a Username ora user description 18 characters max Profile Field Enter a unique user password 3 character min j This password will De usen by the Ea MetGuardian to determine whether or not to initiate the Call Back function and also if any limited access apples Confirm Password Re enter the password Call Back This is the number the NWetlsuardian uses to call back to the user s modem Access Privileqes Enables the user to add modity logon profiles and MetGuardian Admin password information Selecting security also automatically activates DB Edit DIB Edit Enables the user to perform data base edits

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