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Card Management User Manual

1. 9999 PGS9 SAVING ACCOUNT SUMUELSMOHMAD sow N N 000000054023 3999 PGS9 SAVING ACCOUNT _ SUMUELSMOHMAD sow N N 000000054031 9999 PGS9 SAVING ACCOUNT _ SUMUELSMOHMAD sow N N 000000054049 9999 PGS9 SAVING ACCOUNT _ SUMUELSMOHMAD sow N N 000000054056 9999 PGS9 SAVING ACCOUNT _ SUMUELSMOHMAD sow N N oo0000054064 9999 PGS9 SAVING ACCOUNT _ SUMUELSMOHMAD sow I N N oo00000054072 9999 PGS9 SAVING ACCOUNT _ SUMUELSMOHMAD sow N N oo0000060608 9999 REVOLVING LOAN FOR RMLMS sow N N ooo000060665 9999 REVOLVING LOAN FOR RMLMS sow N N _ Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized ok close _clear_ O O Aahe Oran Field Description Field Name O amend Description Embossed Name Card Status Language Issue Date Expiry Date Remarks Display This field displays the name that will appear on the issued card Display This field displays the current status of the card Mandatory Drop Down Select the language in which the card is maintained from the drop down list Display This field displays the date on which the card is issued Display This field displays the expiry date of card after which the card cannot be used Optional Alphanumeric 120 Type the remarks for the transaction 21 ORACLE CMO01 Card Maintenance Column Name Descri
2. Field Name Description Short Name Display This field displays the short name of the customer The short name of the customer is defaulted from the Customer Addition Fast Path 8053 option Card No Mandatory Pick List Current Status New Status Comments ON S p Select the number of the card whose status has to be changed from the pick list Display This field displays the current status of the selected card Mandatory Drop Down Select the new status for the card from the drop down list Optional Pick List Select the reason for changing the card status from the pick list The user can also enter the comments Click the Modify button Select the search criteria from the drop down list Enter the search string and press the lt Tab gt key Select the customer from the pick list 53 ORACLE CMO03 Card Status Change Card Status Change Search Criteria eustomer Id z Search String 600903 IC 123546879 ID ecos0e Home Branch 9999 Full Name ABDUL NARAYAN GOMES Short Name ABDULNARAYANGOMES Card Not REFo00000042 E Current Status Active New Status Active z Comments For BATCH Doms Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Fswarniim SSWAPNILM Authorize zA C add modif C Delet C Cancel C Amend Ca C Inquiry ok close ciear_ Click the Ok button The system displays the message Record Modified Aut
3. Enter the number of cards Blank Cards Request Blank Cards Request Branch Code Card Product 3 ee No Of Cards 4 Request Log Reference Number Branch Card Product No of Cards Log Date Status Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized O Authorize 5 Click the Ok button 6 The system displays the message Record Added Authorization Pending Click Ok to Continue Click the Ok button 11 ORACLE CM02 Blank Cards Request 7 The blank card requests are added once the record is authorized To view the blank cards request 1 Click the Inquiry button 2 Select the branch code and the card code from the pick list 3 Click the Ok button 4 The system displays the list of blank cards request in the Request Log tab Request Log Branch Code Le Card Product 5 nee No Of Cards Request Log REF000000104 700 3 1 2008 01 31 00 00 00 0 x REF0000001 62 700 3 4 2008 01 31 00 00 00 0 R Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Field Description Column Name Description Reference Number Display This column displays the request reference number using which a particular request can be cancelled amended or authorized Branch Display This column displays the branch code for which the request is made 12 ORA
4. This field displays the multi currency package 7 Click the Ok button 8 Click the Close button 80 ORACLE CM14 Card Type Master Maintenance 1 15 CM14 Card Type Master Maintenance The card type master allows to define various card types Definition Prerequisites Not Applicable Modes Available Add By Copy Add Modify Cancel Amend Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To add a Card type 1 Type the fast path CM14 or click Go or navigate through the menus to Global Definitions gt Customer Transactions gt Card Type Master Maintenance 2 The system displays the Card Type Master Maintenance screen Card Type Name Remarks Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized 3 Enter the Card Type Id 4 Enter Card Type Name 81 ORACLE CM14 Card Type Master Maintenance Field Description Field Name Description Card Type ID Alphanumeric Text box Type the card type ID in this field Gard Type Name Alphanumeric Text box Enter the card type Name in this field Card Type Master Maintenance Card Type ID TransCard Card Type Name TransitCardForTransport Remarks Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized uor ok cose cear _ 5 Click on OK button 6 The record will be ad
5. By Copy Add Modify Cancel Amend Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To issue or reissue a card 1 Type the fast path CM12 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Customer Card Maintenance 2 The system displays the Customer Card Maintenance screen Customer Card Maintenance Card Number Card Type amp Desc TD MCA Details RD MCA Details Remarks Record Details By Authorized By Last Mnt Date Last Mnt Action Authorized Add 0 Modify Delete 1 Cancel Amend gt Authorize Ine 64 ORACLE Field Description Field Name CM12 Customer Card Maintenance Description Search Criteria Search String Customer IC Customer ID Mandatory Drop Down Select the search criteria to search for the customer from the drop down list The options are e Customer short name The short name of the customer e Customer IC The identification criteria IC arrived at by the bank during customer addition e Customer ID The unique identification given by the bank Mandatory Alphanumeric 20 Type the search string to search for a customer corresponding to the search criteria selected in the Search Criteria field If the search criterion is specified as customer s short name or IC then any letter of the short name or IC can
6. Display This field displays the full name of the customer The full name of the customer is defaulted from the Customer Addition Fast Path 8053 option Short Name Display This field displays the short name of the customer The short name of the customer is defaulted from the Customer Addition Fast Path 8053 option Kana Name Display This field displays the kana name of the customer for whom the card is maintained Kanji Name Display This field displays the kanji name of the customer for whom the card is maintained Home Phone Display This field displays the home phone number of the customer for whom the card is maintained Mobile phone Display This field displays the mobile phone number of the customer for whom the card is maintained Date of Birth Display This field displays the birth date of the customer for whom the card is maintained Online Mandatory Radio Button Click Online to issue a card in an online mode In the online mode the card number needs to be specified Batch Mandatory Radio Button Card Product Click Batch to issue a card in the batch mode In the batch mode a request reference number will be generated and displayed in the Card No field Display This field displays the card product If the card is to be issued select the card product from the pick list 31 ORACLE Field Name Card No Postal Matter Code Reissue Old Card No Assign Same CMO9 Card Maintenance Des
7. Lost or Damaged status 3 Click the Add button 4 Select the search criteria from the drop down list 66 ORACLE CM12 Customer Card Maintenance 5 Type the search string and press the lt Tab gt key 6 Select the card product from the pick list Customer Card Maintenance Customer Search Search Criteria A Search String fohn Customer IC RETAILONHOLIDAY Customer Id 604256 Home Branch 112 Full Name Born D Short Name Porn D online Batch Card Product 2 risa DEBIT CARD Bi Reissue 7 Card Number REF000000021 Old Card Number J Card Status History Mailing Address Embossed Name Card Status Language Issue Date Expiry Date i Remarks 7 Enter the relevant information in the various tabs 67 ORACLE CM12 Customer Card Maintenance Card Details x Customer Search Search Criteria Customer Short Name Search String fohn B Customer IC RETAILONHOLIDAY Customer Id 604286 Home Branch 112 Full Name POHN D Short Name OHN D Online Batch Card Product 2 Visa DEBIT CARD E Card Number REF000000021 nesses C Old Card Number Card Status History Mailing Address Embossed Name Pim Card Status Requested Language om Issue Date 17 05 2010 Reel Expiry Date 30 05 2014 FESR Remarks k ard requested Input By Authorized By Last Mnt Date Last Mn
8. Procedures To modify status of card and random number 1 Type the fast path CM10 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Card and Random Number Status Change 2 The system displays the Card and Random Number Status Change screen Card and Random Number Status Change Card and Random Number Status Change Search Criteria 1 Search Criteria 2 Search String 1 1 Search String 2 El IC ID i Home Branch Full Name i Short Name Kana Name rahu 7 7 Kanji Name Home Phone Mobile Phone Date of birth Card No 9990000773 01 El Card Status Random Number status Action Activate Card v Comments T Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Add Modify Delete O Cancel Amend O authorize O Inquiry Ok Close Clear 59 ORACLE Field Description Field Name CM10 Card and Random Number Status Change Description Search Criteria 1 Search String 1 Search Criteria 2 Search String 2 Mandatory Drop Down Select the search criteria to search for the customer from the drop down list The options are e Customer IC Complete Match The identification criteria IC arrived at by the bank during customer addition e Katakana Kanji Name Complete Match The entered name will be checked in the NLS master full name A complete match of full name is Katakana Kanji name e Katakan
9. Product Validity 10 Years _ Record Details _ Input By Authorized By Last Mnt Date Last Mnt Action Authorized 4 ORACLE CM07 Card Master Setup The system displays the message Record Added Authorization Pending Click Ok to Continue Click the Ok button The card master details are added once the record is authorized 5 ORACLE CMO08 Card Account Product Link Setup 1 2 CM08 Card Account Product Link Setup Using this option the bank can link different account products to a card product You can setup a card product using the Card Master Setup Fast Path CM07 option Once the card products are defined that needs to be linked with the account products After the accounts are opened under these products the card details can be maintained using the Card Maintenance option The account product which is attached to the card product can be either with the card facility or you can select the ATM check box in the External Bank Facility section in the Account Details 2 tab in Account Master Maintenance Fast Path CH021 option Definition Prerequisites e CMO7 Card Master Setup e Account Product Definition Modes Available Add Delete Cancel Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To link a card product to a account product 1 Type the fast path CM08 and click Go or navigate through the menus to Transaction Processi
10. be entered The system displays the pick list of all those customers having those letters in their respective criteria Choose the appropriate customer from the existing customer list For example if the customer s short name is George Abraham One can search the above customer by entering Geo in the Search String field Display This field displays the identification code of the customer A customer IC along with customer type is a unique method of customer identification across the bank covering all branches Based on the combination the system can identify the customer as an existing customer even when the customer opens a new account in another branch A social security number passport number birth certificate or corporate registration can be used as a customer IC Display This field displays the ID of the customer A customer ID is an identification number generated by the system after customer addition is completed successfully This running number unique to a customer across the system is generated after the system has identified the customer IC and the customer category combination to be non existent in the system This ID is used for searching and tracking the customer in the system 65 ORACLE Field Name Home Branch Full Name Short Name Card Issue Mode Card Product Card Number Reissue Old Card No CM12 Customer Card Maintenance Description Display This field displays the shor
11. can search the above customer by entering Geo in the Search String field Display This field displays the identification code of the customer A customer IC along with customer type is a unique method of customer identification across the bank covering all branches Based on the combination the system can identify the customer as an existing customer even when the customer opens a new account in another branch A social security number passport number birth certificate or corporate registration can be used as a customer IC Display This field displays the ID of the customer A customer ID is an identification number generated by the system after customer addition is completed successfully This running number unique to a customer across the system is generated after the system has identified the customer IC and the customer category combination to be non existent in the system This ID is used for searching and tracking the customer in the system Display This field displays the short name of the branch where the customers account is opened The customer signature record and the other customer papers are kept in this branch These short names are maintained in the Branch Master Maintenance Fast Path BAM03 option Display This field displays the full name of the customer The full name of the customer is defaulted from the Customer Addition Fast Path 8053 option 52 ORACLE CMO03 Card Status Change
12. displays the kanji name of the customer for whom the card is maintained 61 ORACLE CM10 Card and Random Number Status Change Field Name Description Home Phone Display This field displays the home phone number of the customer for whom the card is maintained Mobile phone Display Date of birth Card No Card Status Random Number status Action Comments This field displays the mobile phone number of the customer for whom the card is maintained Display This field displays the birth date of the customer for whom the card is maintained Mandatory Pick List Select the card number from the pick list The card number of which status has to be changed Display This field displays the current status of the selected card It displays the status of the card as the card number is selected in the Card No pick list Display This field displays the current status of the selected random number It displays the status of the random number as the card number is selected in the Card No pick list Mandatory Drop Down Select the action to be performed on the card from the drop down list The options are e Block Card e Block Random Number e Activate Card e Activate Random Number Optional Pick List Select the reason for changing the card and random number status from the pick list The user can also enter the comments 3 Click the Modify button 4 Select the search string typ
13. the bank covering all branches Based on the combination the system can identify the customer as an existing customer even when the customer opens a new account in another branch A social security number passport number birth certificate or corporate registration can be used as a customer IC Display This field displays the ID of the customer A customer ID is an identification number generated by the system after customer addition is completed successfully This running number unique to a customer across the system is generated after the system has identified the customer IC and the customer category combination to be non existent in the system This ID is used for searching and tracking the customer in the system Display This field displays the short name of the branch where the customers account is opened The customer signature record and the other customer papers are kept in this branch These short names are maintained in the Branch Master Maintenance Fast Path BAMO3 option Display This field displays the full name of the customer The full name of the customer is defaulted from the Customer Addition Fast Path 8053 option Display This field displays the short name of the customer The short name of the customer is defaulted from the Customer Addition Fast Path 8053 option Display This field displays the kana name of the customer for whom the card is maintained Display This field
14. the menus to Transaction Processing gt Customer Transactions gt Card Activation 2 The system displays the Card Activation screen Card Activation Card Activation Search Criteria Customer Short Name Search String DLS123 ID Home Branch 999 Short Name DLS123 999123000085 l CARD ACTIVATED e Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Add Modify Delete O Cancel Amend O Authorize Inquiry Ok Close Clear ie ORACLE Field Description Field Name CM04 Card Activation Description Search Criteria Search String Mandatory Drop Down Select the search criteria to search for the customer from the drop down list The options are e Customer short name The short name of the customer e Customer IC The identification criteria IC arrived at by the bank during customer addition e Customer ID The unique identification given by the bank Mandatory Alphanumeric 20 Type the search string to search for a customer corresponding to the search criteria selected in the Search Criteria field If the search criterion is specified as customers short name or IC then any letter of the short name or IC can be entered The system displays the pick list of all those customers having those letters in their respective criteria Choose the appropriate customer from the existing customer list For example if the customer s short name is Geor
15. whether the account is default MCA 5 Click the TD MCA Details tab to view the TD MCA linkage details 78 ORACLE CMM01 Card MCA Linkage Maintenance TD MCA Details Card Number 242844418 18833998903 E Card Type amp Desc 738 Debit Card CASA MCA Details c RD MCA Details Remarks Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Field Description Field Name Description MCA No Display This field displays the MCA number MCA Title Display This field displays the MCA title of the account number Home Branch Display This field displays the home branch of the MCA Multi Currency Package Display This field displays the multi currency package 6 Click the RD MCA Details tab to view the RD MCA linkage details 79 ORACLE CMM01 Card MCA Linkage Maintenance RD MCA Details Card Number 242844418 18838998903 ie Card Type amp Desc 738 Debit Card CASA MCA Details TD MCA Details Remarks Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Add Modify Delete 9 Cancel Amend Authorize Field Description Field Name Description MCA No Display This field displays the MCA number MCA Title Display This field displays the MCA title of the account number Home Branch Display This field displays the home branch of the MCA Multi Currency Package Display
16. CLE CM02 Blank Cards Request Column Name Description Card Product Display This column displays the card product to which the requested cards belong No of Cards Display This column displays the number of cards that are requested Log Date Display This column displays the date on which the request is made Status Display This column displays the current status of the request 5 Click the Close button 13 ORACLE CMO06 Blank Cards Inventory 1 4 CM06 Blank Cards Inventory Using the this option the current blank cards pre prepared cards inventory can be monitored The bank requests for the blank cards using the Blank Cards Request Fast Path CM02 option Note If branch code is not specified then an inventory for all branches will be displayed If the card product is not selected then cards belonging to all products will be displayed Only those cards which are available and not in use will be counted as part of the inventory Definition Prerequisites e BAMO3 Branch Master Maintenance e Card Product Definition e CMO2 Blank Cards Request Modes Available Not Applicable To view current branch inventory of blank pre embossed cards 1 Type the fast path CMO6 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Blank Cards Inventory 2 The system displays the Blank Cards Inventory screen Blank Cards Inventory Blank Car
17. ORACLE CMO3 Card Status Change Card Status Change Status Change Search Criteria Customer Short Name Search String I Ic ID Home Branch Full Name Short Name Card No Current Status New Status Comments EJ Record Details e By Authorized By Last Mnt Date Last Mnt Action Authorized L modify Delet O cancel O amend O Authorize Inquiry o Field Description Field Name Description Search Criteria Mandatory Drop Down Select the search criteria to search for the customer from the drop down list The options are e Customer short name The short name of the customer e Customer IC The identification criteria IC arrived at by the bank during customer addition e Customer ID The unique identification given by the bank 51 ORACLE Field Name Search String Home Branch Full Name CMO03 Card Status Change Description Mandatory Alphanumeric 20 Type the search string to search for a customer corresponding to the search criteria selected in the Search Criteria field If the search criterion is specified as customer s short name or IC then any letter of the short name or IC can be entered The system displays the pick list of all those customers having those letters in their respective criteria Choose the appropriate customer from the existing customer list For example if the customer s short name is George Abraham One
18. Oracle FLEXCUBE Card Management User Manual Release 4 5 0 0 0 Part No E52127 01 ORACLE FINANCIAL SERVICES ORACLE Card Management User Manual Table of Contents index Tee ENG Card Master SED revrarennasii aoa A A 3 1 2 CM08 GCard Account Product Link Seip cccccssscavzassceauszennciazarencarcsertmsidepesatsneemaieaeeeniacares 6 Tee EOE Blank Carde NON sainia aaea iaae E 10 TA CMOS Blank Carde NTO eieiei aeiaai 14 TS C MOT Cara Mainio NaN E riaa aaea erie A EAE Eea ri To CMOS Card Maime NG kioci a aeria Aaa EA aaee ae ea 28 Tek G MSOI Card Mainen hog siraan ean enia a EEE E Eea 38 Te CMO Cari ACDA aooe aaa ia aa Ei a Eaa aE A aO 46 19 CMOS Card Stalius Change Seisi anain ieii aeei Are E E ENE 50 T10 CMOS Card UNDOING sirinim niaaa eni a a aera ae aeaaeai 55 1 11 CM10 Card and Random Number Status Change eessesseesssesssessrsssrsssrnssrnssunssunesnnsss 59 T2 CGMI2 Customer Card Maine NANOS sirisser ainan 64 1 13 CM13 Card Multi Curren y Account LINKAGE sserrsicisrisncasrencnninaireeaninsnanirasians 72 1 14 CMM01 Card MCA Linkage Maintenance ccecececeeeeeeeeeeeeaeeeeeeeeeeeeeeaesteaeeeneeees 76 1 15 CM14 Card Type Master Maintenance cccccccseeeseeceeeee cee eeeeaeeeeneeseeeeeaaeseeaeeeseeees 81 ORACLE CM07 Card Master Setup 1 1 CM07 Card Master Setup Using this option the bank can setup a card product with a validity period in years Youcan select the follo
19. TE Expiry Date 1707 201 EE Remarks Recount Linked D Account No Account Branch code PreductName Account Tile Account Relation Default N Link N 9999 PGS9 SAVING ACCOUNT SUMUELSMOHMAD sow N N 000000054023 9999 PGS9 SAVING ACCOUNT SUMUELSMOHMAD sow N N 000000054031 9999 PGS9 SAVING ACCOUNT SUMUELSMOHMAD sow Ii N N 000000054049 9999 PGS9 SAVING ACCOUNT SUMUELSMOHMAD sow N N 000000054056 9999 PGS9 SAVING ACCOUNT SUMUELSMOHMAD sow N N 000000054064 9999 PGS9 SAVING ACCOUNT SUMUELSMOHMAD sow Ii N N 000000054072 3999 PGS9 SAVING ACCOUNT SUMUELSMOHMAD sow N N 000000060603 9999 REVOLVING LOAN FOR RMLMS sow N N 000000060665 9999 JREVOLVING LOAN FOR RMLMS sow N N Record Details 5 By Authorized By Last Mnt Date Last Mnt Action Authorized add O modify Delete O cancel O Amend O Authorize Oaa ok close clear 7 Enter the relevant information in the various tabs 20 ORACLE Card Details Search Criteria Cust IC 555554444 ID 60 Full Name Online Batch Card Product 1 Reissue Embossed Name o 2 _Card Details Card Status History Acce SUMUEL s MOHMaD CMO01 Card Maintenance Home Branch 9999 2045 Short Name SUMUELSMOHMAD Card No FEF000 Old Card No ount Link History Mailing Address Beneficiary Accounts Card Status Language Issue Date Expiry Date Remarks Account Linked
20. To add card details 1 Type the fast path CMS01 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Card Maintenance 2 The system displays the Card Maintenance screen 38 ORACLE CMS01 Card Maintenence Card Maintenance Card Maintenence Search Criteria Customer Short Name x Search Sting 7 IC ID i Home Branch Full Name Short Name Card Type Card No _ si El Card Details Card History Embossed Name Card Status Single Stripe Double Stripe Date Entry Ba Issue Date 31 03 2008 pg Expiry Date BE Last Used 403 HZ Change Limit 01 E Retry Allowed Remarks Account Linked acct No Product Name Account Title Module Link N Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized add OModify Delete O Cancel O Amend O Authorize O Inquiry Show History Ok Close Clear _ Field Description Field Name Description Search Criteria Mandatory Drop Down Select the search criteria to search for the customer from the drop down list The options are Customer Short Name Customer Ic Customer Identification criteria IC arrived at by the bank during customer addition Customer Id Unique identification given by the bank Search String Mandatory Alphanumeric 20 Type the search string to search for a customer corresponding to the
21. a Kanji Name WildCard Match The entered name will be checked in the NLS master full name A wildcard match of full name is Katakana Kanji name e Katakana Single Byte The entered name will be checked in the Customer Master A single byte match of full name is katakana name Mandatory Alphanumeric 20 Type the search string to search for a customer corresponding to the search criteria selected in the Search Criteria 1 field Optional Drop Down Select the search criteria to search for the customer from the drop down list The options are e Date of Birth YYYYMMDD Complete Match e Mobile No WildCard Match e Home Phone WildCard Match Mandatory Alphanumeric 20 The search string to search for a customer corresponding to the search criteria selected in the Search Criteria 2 field If the search criterion is specified as home phone number or mobile number then any letter of the home phone number or mobile number can be entered The system displays the pick list of all those customers having those letters in their respective criteria Choose the appropriate customer from the existing list 60 ORACLE Field Name IC Home Branch Full Name Short Name Kana Name Kanji Name CM10 Card and Random Number Status Change Description Display This field displays the identification code of the customer A customer IC along with customer type is a unique method of customer identification across
22. a from the drop down list Type the search string and press the lt Tab gt key Select the card number from the pick list Select the new status of the card from the drop down list Select the comment from the pick list or enter the relevant comment 57 ORACLE CM05 Card Unblocking Card Unblocking Card Unblocking Search Criteria Customer Short Name x Search String amita Ic DLS123 ID j60088e Short Name DLS123 Home Branch 999 Full Name z AITA Card No 999001110001 E Current Status A New Status Ung z Comments Card Blocked m Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized C Add Modify Delete C Cancel C Authorize Inquiry Click the Ok button 10 The system displays the message Record Modified Authorisation Pending Click Ok to Continue Click the Ok button 11 The card status will be changed once the record is authorized 58 ORACLE CM10 Card and Random Number Status Change 1 11 CM10 Card and Random Number Status Change The Card and Random Number Status Change option is used to change the status of the card You can change to the following status e Block Card e Block Random Number e Activate Card e Activate Random Number Definition Prerequisites Not Applicable Modes Available Modify Cancel Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance
23. actNo Embossed Name Card Status Language Issue Date 15702 2008 Remarks E Expiry Date 15 0 EE Record Details Account Linked Account No Product Name Account Title Account Relation Default Y N Link Y N Input By Authorized By Last Mnt Date Last Mnt Action Authorized Oadd Modify Delete O Cancel O Amend O authorize Inquiry Ok Close Clear Field Description Field Name Description Embossed Name Card Status Language Issue Date Mandatory Alphanumeric 120 Type the name that will appear on the issued card Display This field displays the current status of the card Mandatory Drop Down Select the language in which the card is maintained from the drop down list The options are e English e Chinese Mandatory Pick List DD MM YYYY Select the date on which the card is issued from the pick list 34 ORACLE CMO9 Card Maintenance Field Name Description Expiry Date Mandatory Pick List DD MM YYYY Select the expiry date of card after which the card cannot be used from the pick list Remarks Mandatory Alphanumeric 120 Type the remarks for the transaction Column Name Description Account Linked Account No Display Product Name Account Title Account Relation Default Y N Link Y N This column displays the account number belonging to the selected customer and will be
24. al Pick List This field displays the card product If the card is to be issued select the card product from the pick list Mandatory Numeric 20 Select the card number from the pick list In online issuing mode the card number is mandatory and will be validated against the branch inventory Conditional Pick List Select the old card number from the pick list In case of reissue an old card number is mandatory and the card status will be validated for Lost or Damaged status 19 ORACLE CMO01 Card Maintenance Field Name Description Actions Reissue oa fF Ow Optional Check Box Select the Reissue check box to reissue a card The Card Product field gets disabled if this check box is selected Click the Add button Select the search criteria from the drop down list Type the search string and press the lt Tab gt key Select the card product from the pick list Card Maintenance Card Maintenence Full Name jsum Online Batch I Card Product Reissue Search Criteria Customer ld Cust IC 555554444 ID 602045 Home Branch 9999 Card Details Card Status History Account Link History Mailing Address Beneficiary Accounts MOHMAL sl Short Name SUMUELSMOHMAD aor ed Card No REFODODD0E01 Old Card No Embossed Name SUMUEL S MOHMAD Card Status Language v Issue Date 21707 2008
25. ard Match e Home Phone Wildcard Match Mandatory Pick List Type the search string to search for a customer corresponding to the search criteria selected in the Search Criteria 2 field Display This field displays the identification code of the customer A customer IC along with customer type is a unique method of customer identification across the bank covering all branches Based on the combination the system can identify the customer as an existing customer even when the customer opens a new account in another branch A social security number passport number birth certificate or corporate registration can be used as a customer IC Display This field displays the ID of the customer A customer ID is an identification number generated by the system after customer addition is completed successfully This running number unique to a customer across the system is generated after the system has identified the customer IC and customer category combination to be non existent in the system This ID is used for searching and tracking the customer in the system Display This field displays the short name of the branch where the customers account is opened The customer signature record and the other customer papers will are kept in this branch These short names are maintained in the Branch Master Maintenance Fast Path BAM03 option 30 ORACLE CMO9 Card Maintenance Field Name Description Full Name
26. associated with the card to be issued Display This column displays the product to which this account belongs Display This column displays the title given for the account number Display This column displays the relation of selected customer to the account Display This column displays whether the account is primary account number By default it is displayed as Y Display This column displays the link status By default it is displayed as Y 35 ORACLE CMO9 Card Maintenance Card Status History Card Maintenence Search Criteria 1 Search Criteria 2 Search String 1 1 Search String 2 E Ic ID Home Branch Full Name Short Name Kana Name Kanji Name Home Phone Mobile Phone Date of birth Online Batch Card Product Card No El Postal Matter Code Rei Old Card Assign Same eissue No 5 ContractNo Card Details Card Status History card Number Change Date From Status To Status Branch Code Teller ID Remarks Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized O add Modify Delete OCancel Oamend O authorize Inquiry Ok Close Clear_ Field Description Column Name Description Card Number Display This column displays the number of the card which is maintained Change Date Display This column displays the date on which the card status was changed From Status Display This column displays the ini
27. ber Mandatory Numeric 20 Type the card no for which MCA linkage has to be maintained Card Type amp Display Description This field displays the stock code defined under stock type card in Stock Code and Description FP IVM01 3 Enter the card number The system displays the card type and description Card MCA Linkage Maintenance Card Number 7574786275741212 _ Card Type amp Desc 738 Debit Card TD MCA Details RD MCA Details Remarks Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized 4 Click the CASA MCA Details tab to view the CASA MCA linkage details 77 ORACLE CMM01 Card MCA Linkage Maintenance CASA MCA Details SUB Card Number 44040001100000022550 Card Type amp Desc 738 Debit Card TD MCA Details RD MCA Details saa Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Addi 9 Modify Delete C Cancel C Amend Authorize In vor I ok C cose crear Field Description Field Name Description MCA No Display This field displays the MCA number MCA Title Display This field displays the MCA title of the account number Home Branch Display This field displays the home branch of the MCA Multi Currency Display Package This field displays the multi currency package Default MCA Optional Check Box Select the Default MCA check box to specify
28. ch for the customer from the drop down list The options are e Customer short name The short name of the customer e Customer IC The identification criteria IC arrived at by the bank during customer addition e Customer ID The unique identification given by the bank Mandatory Alphanumeric 20 Type the search string to search for a customer corresponding to the search criteria selected in the Search Criteria field If the search criterion is specified as customer s short name or IC then any letter of the short name or IC can be entered The system displays the pick list of all those customers having those letters in their respective criteria Choose the appropriate customer from the existing customer list For example if the customer s short name is George Abraham One can search the above customer by entering Geo in the Search String field Display This field displays the identification code of the customer A customer IC along with customer type is a unique method of customer identification across the bank covering all branches Based on the combination the system can identify the customer as an existing customer even when the customer opens a new account in another branch A social security number passport number birth certificate or corporate registration can be used as a customer IC Display This field displays the ID of the customer A customer ID is an identification number generated by the syste
29. cription Mandatory Pick List Select the card number from the pick list In online issuing mode the card number is mandatory and will be validated against the branch inventory Optional Drop Down Select the code relating to the issued card from the drop down list The printing material like mail receipt confirmation number will be sent by the printing company along with the re issued card for ensuring proper delivery Optional Check Box Select the Reissue check box to reissue a card Conditional Pick List Select the old card number from the pick list In case of reissue an old card number is mandatory Optional Check Box Select the Assign Same ContractNo check box to have the same contract number on the new card If the check box is not selected then the system will generate the new contract number The user will be allowed to login in MB IB or TB if same contract number is assigned However the random number will not be the same Hence random number authentication pending transaction will not be allowed Select the search criteria from the drop down list Type the search string and press the lt Tab gt key Select the card product from the pick list ContractNo 3 Click the Add button 4 5 6 7 Enter the other relevant information 32 ORACLE CMO9 Card Maintenance Card Maintenance Card Maintenence Search Criteria 1 Katakana Kanji name Search Cr
30. d Type Display This column displays the type of the card which is maintained Issue Date Display This column displays the date on which the card is issued History Posting Display Date This column displays the history posting date of the card which is maintained 44 ORACLE CMS01 Card Maintenence Column Name Description From Status Display This column displays the initial status of the card To Status Display This column displays the changed status of the card after modification 7 Click the Ok button 8 The system displays the message Record Added Authorization Pending Click Ok to Continue Click the Ok button 9 The new card details are added once the record is authorized 45 ORACLE CM04 Card Activation 1 8 CM04 Card Activation Using this option the bank can activate a card which has status as lost unblock generated mailed or blocked The status of the card is changed using the Card Status Change Fast Path CM03 option as per the functional requirement Cards having status as active and generated are changed to some other status like lost block etc through this option Definition Prerequisites e Customer Definition e Customer to Card linkage Modes Available Modify Cancel Authorize For more information on the procedures of every mode refer to Standard Maintenance Procedures To activate a card 1 Type the fast path CM04 and click Go or navigate through
31. ded successfully you will be prompted with the message Record Added Authorization pending 7 Click OK and authorize the transaction using the supervisor login 82 ORACLE ORACLE Card Management User Manual Oct 2012 Version 4 5 0 0 0 Oracle Corporation World Headquarters 500 Oracle Parkway Redwood Shores CA 94065 U S A Worldwide Inquiries Phone 1 650 506 7000 Fax 1 650 506 7200 www oracle com financial_services Copyright 2012 Oracle and or its affiliates All rights reserved No part of this work may be reproduced stored in a retrieval system adopted or transmitted in any form or by any means electronic mechanical photographic graphic optic recording or otherwise translated in any language or computer language without the prior written permission of Oracle Financial Services Software Limited Due care has been taken to make this document and accompanying software package as accurate as possible However Oracle Financial Services Software Limited makes no representation or warranties with respect to the contents hereof and shall not be responsible for any loss or damage caused to the user by the direct or indirect use of this document and the accompanying Software System Furthermore Oracle Financial Services Software Limited reserves the right to alter modify or otherwise change in any manner the content hereof without obligation of Oracle Financial Services Software Limited to notify any perso
32. ds Inventory Branch code E Card Product _ EJ Card Details Branch Card Product No of Available Cards 14 ORACLE CMO06 Blank Cards Inventory Field Description Field Name Description Branch Code Optional Pick List Select the branch code to view the inventory of blank cards for that branch from the pick list Card Product Optional Pick List Select the card product to view inventory of blank cards for that product from the pick list 3 Select the branch code and the card product from the pick list Blank Cards Inventory Branch code 9999 I Card Product 1 mB Card Details Branch Card Product No of Available Cards ok cise _ciear_ 4 Click the Ok button 5 The system displays current branch inventory of blank cards in the Card Details tab 15 ORACLE CMO06 Blank Cards Inventory Card Details Field Description Column Name Description Branch Display This field displays the branch code in which blank cards are available Card Product Display This field displays the card product to which the available card belongs No Of Available Display Cards This field displays the number of available blank cards 6 Click the Close button 16 ORACLE CMO01 Card Maintenance 1 5 CM01 Card Maintenance Using this option the bank can issue or reissue a card in batch or an online mode The card deta
33. duct Name Account Title Account Relation Default Y N Link Y N Input By Authorized By Last Mnt Date Last Mnt Action Authorized O Add Modify Delete O Cancel O Amend O authorize Inquiry Ok Close Clear Field Description Field Name Description Search Criteria 1 Mandatory Drop Down Select the search criteria to search for the customer from the drop down list The options are Customer IC Complete Match The identification criteria IC arrived at by the bank during customer addition Katakana Kanji Name Complete Match The entered name will be checked in the NLS master full name A complete match of full name is Katakana Kanji name Katakana Kanji Name WildCard Match The entered name will be checked in the NLS master full name A wildcard match of full name is Katakana Kanji Name Katakana Single Byte The entered name will be checked in the customer master A single byte match of full name is Katakana name 29 ORACLE Field Name Search String 1 Search Criteria 2 Search String 2 Home Branch CMO9 Card Maintenance Description Mandatory Alphanumeric 20 Type the search string to search for a customer corresponding to the search criteria selected in the Search Criteria 1 field Optional Drop Down Select the search criteria to search for the customer from the drop down list The options are e Date of Birth YYYYMMDD Complete Match e Mobile No Wildc
34. e of the customer is defaulted from the Customer Addition Fast Path 8053 option Display This field displays the short name of the customer The short name of the customer is defaulted from the Customer Addition Fast Path 8053 option Display This field displays the card type Mandatory Pick List Select the card number from the pick list In online issuing mode the card number is mandatory and will be validated against the branch inventory 3 Click the Add button 4 Select the search criteria from the drop down list 40 ORACLE 5 Type the search string and press the lt Tab gt key Card Maintenance Card Maintenence Home Branch Short Name CMS01 Card Maintenence Search String Card No LI card Details card History Embossed Name Card Status Single Stripe Double Stripe Date Entry E 1 03 2008 JEE Issue Date 31 03 2008 EE Expiry Date a 1 01 1800 Last Used 13 tIZ Change Limit Retry Allowed Remarks Account Linked ect No Product Name Account Title Module Link Y N Record Details Input By Authorized By Last Mnt Date Ld Ld Ld add OModify Delete O Cancel O Amend O Authorize O Inquiry 6 Enter the relevant information in the various tabs 41 Last Mnt Action OAN Show History Authorized ORACLE CMS01 Card Maintenence Card Details Card Maintenence Search Criteria Cust
35. e the search criteria and press the lt Tab gt key 5 Enter the other relevant information 62 ORACLE CM10 Card and Random Number Status Change Card and Random Number Status Change Card and Random Number Status Change Search Criteria 1 ita a a Search Criteria 2 Search String 1 zk 4 Search String 2 E Ic ID Home Branch Full Name rahul Ss g Short Name F Kana Name ahul rs g i Kanji Name Home Phone 4587 6530 Mobile Phone 5 Date of birth Card No fi E Card Status Random Number status Action Activate Card mig Comments Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized I I TRANJAI 2 l Add Modify Delete O Cancel Amend O Authorize O Inquiry Click the Ok button The system displays the message Record Modified Authorisation Pending Click Ok to Continue Click the OK button 8 The card and random number status is changed once the record is authorized 63 ORACLE CM12 Customer Card Maintenance 1 12 CM12 Customer Card Maintenance Using this option the bank can issue or reissue a card in batch or an online mode The card details tab allows you to link the primary account number and the default account number to the card and modify the existing account linkage of a card Definition Prerequisites e 8053 Customer Addition Modes Available Add
36. ear 9 Click the Ok button 10 The system displays the message Record Modified Authorisation Pending Click Ok to Continue Click the Ok button 11 The card is activated once the record is authorized Note Cards having current status as Generated Lost Unblock Blocked and Mailed are only allowed to be activated 49 ORACLE CMO3 Card Status Change 1 9 CMO3 Card Status Change Using this option the bank can change the status of a card as per the functional requirement The bank may receive a customer request to block an issued card due to theft lost damage Once the card is found and customer requests for activation the same is also facilitated in this maintenance The various card status are available with the user e Active e Lost e Unblock e Generated e Mailed e Blocked Note Cards having current status as active and generated are only allowed to change status The new status can be changed to lost damaged and mailed Definition Prerequisites e 8053 Customer Addition e CMO1 Card Maintenance Modes Available Modify Cancel Amend Authorize For more information on the procedures of every mode refer to Standard Maintenance Procedures To modify the card status 1 Type the fast path CMO3 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Card Status Change 2 The system displays the Card Status Change screen 50
37. ected The card type is maintained in the day zero table This field is a pick list if the Delink radio button is selected Conditional Numeric 16 Pick List Type Or Select the MCA number which is to be linked or delinked to the card This field is a pick list if the Delink radio button is selected This field is a input field if the Link radio button is selected Display This field displays the MCA title 73 ORACLE CM13 Card Multi Currency Account Linkage Field Name Description Currency Package This field displays the multi currency package Module Display This field displays the module Home Branch Display This field displays the home branch Default MCA Conditional Check Box Select the Default MCA check box to link the CASA account as default MCA for the linked card This field is enabled if the selected MCA is CASA account 3 Select the radio button 4 Enter the relevant details 74 ORACLE CM13 Card Multi Currency Account Linkage Card Muti Currency Account Linkage SUE Link Delink Re link F Current Debit Card No 24284441818838998903 Current Debit Card Status NORMAL Card Number 122344545566665666666 Status NORMAL Card Type Debit Card e MCA Number 0000000033791 MCA Title AEM E Multi Currency Package 12 Module Home Branch foso9 Head Office Default MCA 5 Click the Ok button The syst
38. em displays the message Record Modified Authorisation Pending Do you want to continue Click the OK button 7 The linking or delinking of card with MCA is done once the record is authorised 75 ORACLE CMM01 Card MCA Linkage Maintenance 1 14 CMM01 Card MCA Linkage Maintenance Using this option you can maintain and inquiry for MCA linked to a card The CASA MCA can be set as by default The modification of the default MCA will be allowed only if the card is having multiple CASA MCA linked to it If the Card is having only one CASA it has to be set as default at the time of linkage itself The RD MCA details and TD MCA details are enabled under inquiry mode Definition Prerequisites e The maintenance screen of card and MCA Modes Available Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To maintain card MCA linking 1 Type the fast path CMMO01 and click Go or navigate through the menus to Global Definition gt Master gt Card MCA Linkage Maintenance 2 The system displays the Card MCA Linkage Maintenance screen Card MCA Linkage Maintenance Card Number G Card Type amp Desc TD MCA Details RD MCA Details l r Remarks T Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized 76 ORACLE CMM01 Card MCA Linkage Maintenance Field Description Field Name Description Card Num
39. fault MCA Home Branch I m 72 ORACLE Field Description CM18 Card Multi Currency Account Linkage Field Name Description Link Optional Radio Button Select the Link radio button to link the card to the MCA Delink Optional Radio Button Select the Delink radio button to delink the card to the MCA Re link Optional Check Box Current Debit Card No Current Debit Status Card Number Status Card Type MCA Number MCA Title Select the Re link check box to enable re issuance of a debit card to the MCA Conditional Alphanumeric Type the original card number for re issuance of a card This field is mandatory if Re issue check box is selected Displays This field displays the current status of the debit card if the current debit card number is entered The current debit card status should be normal else the system will give error message On re issuance of a card the status will change to Replaced Mandatory Numeric 20 Type the card number that has to be linked or delinked for the MCA The card will be linked to MCA based on the MCA business type i e multiple MCA of same module but different business types can be linked to a Card Displays This field displays the status of card number entered Conditional Numeric 16 Pick List Type Or Select the card type which is to be linked or delinked to the card This field is a input field if the Link radio button is sel
40. ge Abraham One can search the above customer by entering Geo in the Search String field Display This field displays the identification code of the customer A customer IC along with customer type is a unique method of customer identification across the bank covering all branches Based on the combination the system can identify the customer as an existing customer even when the customer opens a new account in another branch A social security number passport number birth certificate or corporate registration can be used as a customer IC Display This field displays the ID of the customer A customer ID is an identification number generated by the system after customer addition is completed successfully This running number unique to a customer across the system is generated after the system has identified the customer IC and the customer category combination to be non existent in the system This ID is used for searching and tracking the customer in the system 47 ORACLE Field Name Home Branch Full Name Short Name Card No Current Status New Status Comments ON OAR w CM04 Card Activation Description Display This field displays the short name of the branch where the customers account is opened The customer signature record and the other customer papers are kept in this branch These short names are maintained in the Branch Master Maintenance Fast Path BAMO3 option Displa
41. hanged from the pick list Mandatory Numeric 3 Type the number of retries allowed Mandatory Alphanumeric 120 Type the remarks for the transaction Column Name Description Account Linked Acct No Display Product Name Account Title Module Link Y N This column displays the account number belonging to the selected customer and will be associated with the card to be issued Display This column displays the product to which this account belongs Display This column displays the title given for the account number Display This column displays the name of the module to which the account is linked Display This column displays the link status By default it is displayed as Y 43 ORACLE CMS01 Card Maintenence Card History Card Maintenence Search Criteria Customer Short Name Search String IC ID Home Branch Full Name Short Name Card Type Card No El Card Details Card History _ S No Card No Card Type Issue Date History Posting Date From Status To Status Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized add O Modify Delete O Cancel O Amend O Authorize Olnquiry Field Description Column Name Description S No Display This column displays the serial number of the card which is maintained Card No Display This column displays the number of the card which is maintained Car
42. horization Pending Click Ok to Continue Click the Ok button 9 The card status is modified once the record is authorized 54 ORACLE CM05 Card Unblocking 1 10 CM05 Card Unblocking Using the Card Unblocking option the bank can unblock a card which has been blocked due to PIN number validations Definition Prerequisites e Customer Definition e Customer to Card linkage Modes Available Modify Cancel Authorize For more information on the procedures of every mode refer to Standard Maintenance Procedures To unblock a card 1 Type the fast path CMO05 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Card Unblocking 2 The system displays the Card Unblocking screen Card Unblocking Card Unblocking Search Criteria Customer Short Name Search String amita Ic DLS123 ID Home Branch 999 fam r N Short Name DLS123 999001110001 El Fz Current Status New Status Comments Card Blocked 23 Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized fferavn m C Add Modify Delete C Cancel amend authorize Inquiry 55 ORACLE Field Description Field Name CM05 Card Unblocking Description Search Criteria Search String Mandatory Drop Down Select the search criteria to search for the customer from the drop down list The options are e Customer shor
43. ils tab allows you to link the primary account number and the default account number to the card and modify the existing account linkage of a card The supplementary cards can also be issued using this option Definition Prerequisites e 8053 Customer Addition Modes Available Add Modify Cancel Amend Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To issue or reissue a card 1 Type the fast path CM01 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Card Maintenance 2 The system displays the Card Maintenance screen Card Maintenance Maintenence Search Criteria Cust IC Full Name Online Customer Short Name Search String 1b e L Batch Card Product L Reissue Home Branch Short Name Card No Old Card No Card Details Card Status History Account Link History Mailing Address Beneficiary Accounts Embossed Name Card Status Language Remarks Issue Date Expiry Date Account Linked _ Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized ok close _ _clear_ 17 ORACLE Field Description Field Name CMO01 Card Maintenance Description Search Criteria Search String Cust IC Mandatory Drop Down Select the search criteria to sear
44. ist Phone Mandatory Alphanumeric 15 Type the phone number of the customer for further correspondence 8 Click the Ok button 9 The system displays the message Record Added Authorisation Pending Click the Ok button 10 The card details are added once the record is authorised 71 ORACLE CM18 Card Multi Currency Account Linkage 1 13 CM13 Card Multi Currency Account Linkage Using this option card can be linked or delinked to an MCA One MCA can be linked to ten cards at a time One card can also be linked to multiple MCA of same module but different Business types This option also allows re issuance of debit card to the MCA For re issuance of debit card enter the currently linked debit card number based on which the status of the debit card will be displayed Definition Prerequisites e The maintenance screen of card and MCA Modes Available Add Modify Delete Cancel Amend Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To link or delink the card with the MCA 1 Type the fast path CM13 and click Go or navigate through the menus to gt gt 2 The system displays the Card Multi Currency Account Linkage screen Card Muti Currency Account Linkage DUA Re ink m Current Debit Card No C _ _ j Card Number InventoryNo Card Type Cc Bi MCA Number Bi MCA Title ns Multi Currency Package il Ee Module Oooo De
45. iteria 2 Home PI Search String 1 E Search String 2 I E Ic 99000077 ID Home Branch Full Name ahul r Short Name a Kana Name Kanji Name Home Phone Mobile Phone 8574965 Date of birth 1 02 19 Online Batch Card Product I Card No Postal Matter Code Rei Old Card e Assign Same RNS No ContractNo Card Details Card Status History Embossed Name Card Status Language Issue Date asyoz 2o08 _ EE Expiry Date Remarks Account Linked Account No Product Name Account Title Account Relation Default Y N Link Y N Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized jf b _ _4 d ecl O Add Modify Delete O Cancel O Amend O authorize Inquiry Ok Close Clear 8 Enter the required information in the various tabs 33 ORACLE Card Details Card Maintenence Search Criteria 1 CMO9 Card Maintenance Search Criteria 2 Search String 1 a IC Home Branch Full Name Search String 2 EJ ID Short Name Kana Name Kanji Name Home Phone Date of birth Online Batch Card Product Reissue Card Details Card Status History Mobile Phone Card No E Postal Matter Code Old Card Assign Same No Contr
46. m after customer addition is completed successfully This running number unique to a customer across the system is generated after the system has identified the customer IC and the customer category combination to be non existent in the system This ID is used for searching and tracking the customer in the system 18 ORACLE Field Name Home Branch Full Name Short Name Card Issue Mode Card Product Card No Old Card No CMO01 Card Maintenance Description Display This field displays the short name of the branch where the customers account is opened The customer signature record and the other customer papers are kept in this branch These short names are maintained in the Branch Master Maintenance Fast Path BAMO03 option Display This field displays the full name of the customer The full name of the customer is defaulted from the Customer Addition Fast Path 8053 option Display This field displays the short name of the customer The short name of the customer is defaulted from the Customer Addition Fast Path 8053 option Mandatory Radio Button Select the appropriate card issue mode The options are e Online It allows the user to issue the card in online mode In online mode the card number needs to be specified e Batch It allows the user to issue card in batch mode In batch mode a request reference number is generated and displayed in the card number field Condition
47. n of such revision or changes All company and product names are trademarks of the respective companies with which they are associated
48. ng gt Customer Transactions gt Card Account Product Link Setup 2 The system displays the Card Account Product Link Setup screen 6 ORACLE CMO08 Card Account Product Link Setup Card Account Product Link Setup Card ount Produ Card Produc ___ 1G Account Product _ IEJ Product Mapping Record Details w By Authorized By Last Mnt Date Last Mnt Action Authorized Field Description Field Name Description Card Product Mandatory Pick List Select the card product from the pick list Select the card product which has to be linked to the account product or whose request log is to be displayed Account Product Mandatory Pick List Select the account product from the pick list Select the specific account product which has to be linked to the selected card product or whose request log is to be displayed 3 Select the card and account product from the pick list 4 Click the Ok button 7 ORACLE CMO08 Card Account Product Link Setup Card Account Product Link Setup Card Product i s Account Product IE nr Product Mapping Card Product Card Product Description Account Product Account Product Desctiption Record Details i By Authorized By Last Mnt Date Last Mnt Action Authorized 5 The system displays the message Record Added Authorization Pending Click Ok to Continue 6 Click the Ok button 7 The card and account p
49. o a customer across the system is generated after the system has identified the customer IC and customer category combination to be non existent in the system This ID is used for searching and tracking the customer in the system 56 ORACLE Field Name Home Branch Full Name Short Name Card No Current Status New Status Comments ONO OR w CM05 Card Unblocking Description Display This field displays the short name of the branch where the customers account is opened The customer signature record along with other customer papers will reside in this branch These short names are maintained in the Branch Master Maintenance Fast Path BAM03 option Display This field displays the full name of the customer The full name of the customer is defaulted from the Customer Addition Fast Path 8053 option Display This field displays the short name of the customer The short name of the customer is defaulted from the Customer Addition Fast Path 8053 option Mandatory Pick List Select the number of the card whose status has to be changed from the pick list Display This field displays the current status of the selected card Mandatory Drop Down Select the new status for the card from the drop down list Optional Pick List Select the reason for changing the card status from the pick list The user can also enter the comments Select the Modify mode Select the search criteri
50. omer Short Name Search Sting 7 IC ID J Home Branch Full Name Short Name Card Type Card No El Card Details Card History Embossed Name Card Status Single Stripe Double Stripe Date Entry EE Issue Date 31 03 2008 EE Expiry Date BA Last Used EE Change Limit d BEI Retry Allowed Remarks Account Linked acct No Product Namel Account Title Module Link N Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Add O Modify Delete O Cancel O Amend O Authorize O Inquiry Field Description Field Name Description Embossed Name Mandatory Alphanumeric 120 Type the name that will appear on the issued card Card Status Display This field displays the current status of the card Date Entry Mandatory Pick List DD MM YYYY Select the date on which the card entered from the pick list Issue Date Mandatory Pick List DD MM YYYY Select the date on which the card is issued from the pick list Expiry Date Mandatory Pick List DD MM YYYY Select the expiry date of card after which the card cannot be used from the pick list Last Used Mandatory Pick List DD MM YYYY Select the date on which the card is last used from the pick list Pe ORACLE Field Name Change Limit Retry Allowed Remarks CMS01 Card Maintenence Description Mandatory Pick List DD MM YYYY Select the date on which the limit is c
51. ption Account Linked Account No Display Account Branch Code Product Name Account Title Account Relation Default Y N Link Y N This column displays the account number belonging to the selected customer associated with the card to be issued Display This column displays the branch code to which the account number is associated Display This column displays the product to which this account belongs Display This column displays the title given for the account number Display This column displays the relation for the account number Toggle Change the toggle status to Y to select the PAN Primary Account Number The default value is set as N Toggle Change the toggle status to Y to link the account The default value is set as N 22 ORACLE CMO01 Card Maintenance Card Status History Search Criteria Customer id Search String 502254 Cust IC 125549865654 1D 602254 Home Branch 9999 Short Name GAURAVSHARMA Full Name online Batch Card Product fi SAVINGS Bi Card No 4444555552868 A T Reissue Old Card No Bi Card Details Card Status History Account Link History Mailing Address Beneficiary Accounts 31 12 2007 Active Damaged 9999 TRAMANATHAN Record Details 5 By Authorized By Last Mnt Date Last Mnt Action Authorized TRAMANATHAN SRAMANATHAN 01 07 2008 15 16 33 Authorize F Field Description Col
52. ranch in which the change was done Teller ID Display This column displays the teller ID of the person who made the change Status Change Display Remarks This column displays the status change remark 69 ORACLE CM12 Customer Card Maintenance Mailing Address DE Customer Search Search Criteria us Short Name Search String fjohn Customer IC RETAILONHOLIDAY Customer Id 604256 Home Branch 112 Full Name POHN D Short Name JOHN D online Batch Card Product 2 visa DEBIT CARD Bi Card Number fREFO00000021 neame C Old Card Number Card Details Card Status History Collect mail Collecting Branch e999 Address 5 207 Kes Guang Jos9 055 2063636 Field Description Field Name Description Dispatch Option Mandatory Radio Button Select the appropriate dispatch option The options are e Collect e Mail Collecting Branch Conditional Pick List Select the branch in which the customer will collect the card from the pick list By default it will be login branch The following fields are enabled if the Collect button is selected Address Mandatory Alphanumeric 35 Three lines Type the address of the customer 70 ORACLE CM12 Customer Card Maintenance Field Name Description City Mandatory Pick List Select the name of the city from the pick list State Mandatory Pick List Select the name of the state from the pick l
53. rd from the pick list By default it will be login branch The following fields are enabled if the Collect button is selected Address Mandatory Alphanumeric 35 Three lines Type the address of the customer City Mandatory Pick List Select the name of the city from the pick list State Mandatory Pick List Select the name of the state from the pick list Phone Mandatory Alphanumeric 15 Type the phone number of the customer for further correspondence Pin Mailing Address The following fields are enabled if the Mail button is selected Address Mandatory Alphanumeric 35 Three lines Type the pin mailing address of the customer City Mandatory Pick List Select the name of the city from the pick list State Mandatory Pick List Select the name of the state from the pick list Phone Mandatory Alphanumeric 15 Type the phone number of the customer for further correspondence 26 ORACLE CMO01 Card Maintenance Beneficiary Accounts This tab is for future use 8 Click the Ok button 9 The system displays the message Record Added Authorisation Pending Click Ok to Continue Click the Ok button 10 The card details are added once the record is authorised 27 ORACLE CMO9 Card Maintenance 1 6 CMO09 Card Maintenance Using this option card details like embossed name issue date expiry date etc are maintained The bank can reissue a card in a batch or an online mode Whene
54. roduct link is set up once the record is authorized To view the card and account product link 1 Click the Inquiry button 2 Select the card and account product from the pick list 3 Click the Ok button 4 The system displays the cards account link 8 ORACLE CMO08 Card Account Product Link Setup Product Mapping Card Account Product Link Setup Card Product Savings Account Product REGULAR DSP Product Mapping 1 SAVINGS A C CARD 2 REGULAR DSP _ Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Field Description Column Name Description Card Product Display This column displays the card product to which the account product is linked Card Product Display Description This column displays the description of the card product Account Product Display This column displays the account product linked to the selected card product Account Product Display Description This column displays the description of the account product 5 Click the Close button 9 ORACLE CM02 Blank Cards Request 1 3 CM02 Blank Cards Request Using this option the bank can capture requests for blank pre embossed cards The bank can monitor the inventory of blank cards using the Blank Cards Inventory Fast Path CM06 option Using the Card Maintenance option the bank can issue or reissue a card in batch or an online mode Defini
55. search criteria selected in the Search Criteria field 39 ORACLE Field Name IC Home Branch Full Name Short Name Card Type Card No CMS01 Card Maintenence Description Display This field displays the identification code of the customer A customer IC along with customer type is a unique method of customer identification across the bank covering all branches Based on the combination the system can identify the customer as an existing customer even when the customer opens a new account in another branch A social security number passport number birth certificate or corporate registration can be used as a customer IC Display This field displays the ID of the customer A customer ID is an identification number generated by the system after customer addition is completed successfully This running number unique to a customer across the system is generated after the system has identified the customer IC and customer category combination to be non existent in the system This ID is used for searching and tracking the customer in the system Display This field displays the short name of the branch where the customers account is opened The customer signature record and the other customer papers will are kept in this branch These short names are maintained in the Branch Master Maintenance Fast Path BAMO03 option Display This field displays the full name of the customer The full nam
56. t Action Authorized Field Description Field Name Description Embossed Name Display This field displays the name that will appear on the issued card Card Status Display This field displays the current status of the card Language Mandatory Drop Down Select the language in which the card is maintained from the drop down list Issue Date Display This field displays the date on which the card is issued Expiry Date Display This field displays the expiry date of card after which the card cannot be used Remarks Optional Alphanumeric 120 Type the remarks for the transaction 68 ORACLE CM12 Customer Card Maintenance Card Status History Customer Search Search Criteria Customer Short Name Search String fohn 1 Customer IC RETAILONHOLIDAY Customer Id 604286 Home Branch 112 Full Name POHN D Short Name JOHN D online Batch Card Product 2 visa DEBIT CARD Bi Card Number fREFo00000021 nummer E Old Card Number Card Details Mailing Address 31 12 2007 Active Damaged 9999 TRAMANATHAN Field Description Column Name Description Change Date Display This column displays the date on which the card status was changed From Status Display This column displays the initial status of the card To Status Display This column displays the changed status of the card after modification Branch Code Display This column displays the b
57. t name The short name of the customer e Customer IC The identification criteria IC arrived at by the bank during customer addition e Customer ID The unique identification given by the bank Mandatory Alphanumeric 20 Type the search string to search for a customer corresponding to the search criteria selected in the Search Criteria field If the search criterion is specified as customers short name or IC then any letter of the short name or IC can be entered The system displays the pick list of all those customers having those letters in their respective criteria Choose the appropriate customer from the existing customer list For example if the customer s short name is George Abraham One can search the above customer by entering Geo in the Search String field Display This field displays the identification code of the customer A customer IC along with customer type is a unique method of customer identification across the bank covering all branches Based on the combination the system can identify the customer as an existing customer even when the customer opens a new account in another branch A social security number passport number birth certificate or corporate registration can be used as a customer IC Display This field displays the ID of the customer A customer ID is an identification number generated by the system after customer addition is completed successfully This running number unique t
58. t name of the branch where the customers account is opened The customer signature record and the other customer papers are kept in this branch These short names are maintained in the Branch Master Maintenance Fast Path BAMO03 option Display This field displays the full name of the customer The full name of the customer is defaulted from the Customer Addition Fast Path 8053 option Display This field displays the short name of the customer The short name of the customer is defaulted from the Customer Addition Fast Path 8053 option Mandatory Radio Button Select the appropriate card issue mode The options are e Online It allows the user to issue the card in online mode In online mode the card number needs to be specified e Batch It allows the user to issue card in batch mode In batch mode a request reference number is generated and displayed in the card number field Conditional Pick List Select the card product from the pick list Mandatory Numeric 20 Select the card number from the pick list In online issuing mode the card number is mandatory and will be validated against the branch inventory Optional Check Box Select the Reissue check box to reissue a card Conditional Pick List Select the old card number from the pick list This field is enabled if the Reissue check box is selected In case of reissue an old card number is mandatory and the card status is validated for
59. tial status of the card To Status Display This column displays the changed status of the card after modification Branch Code Display This column displays the branch in which the change was done 36 ORACLE CMO9 Card Maintenance Column Name Description Teller ID Display This column displays the teller ID of the person who made the change Remarks Display This column displays the remark for the maintained card 9 Click the Ok button 10 The system displays the message Record Added Authorisation Pending Click Ok to Continue Click the Ok button 11 The card maintenance details are added once the record is authorized 37 ORACLE CMS01 Card Maintenence 1 7 CMS01 Card Maintenence Using this option card details like embossed name issue date expiry date etc are maintained The bank can reissue a card in a batch or an online mode Whenever there is a reissue the system generates the card number The card details tab allows you to link the primary account number and the default account number to the card and also modify the existing account linkage of a card Definition Prerequisites e Customer Definition e Card Product Definition e Card account linkage definition for modification Other Prerequisites Not Applicable Modes Available Add Modify Cancel Amend Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures
60. tion Prerequisites e BAMOS8 Branch Master Maintenance Modes Available Add Cancel Amend Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To add a new blank card request 1 Type the fast path CM02 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Blank Cards Request 2 The system displays the Blank Cards Request screen Blank Cards Request Blank Cards Request Request Log Branch Code Card Product L No Of Cards E acs Reference Number Branch Card Product No of Cards Log Date Status Last Mnt Date Record Details Last Mnt Action Authorized 10 ORACLE CM02 Blank Cards Request Field Description Field Name Description Branch Code Mandatory Pick List Select the specific branch code for which either blank cards are requested or the request log is to be displayed from the pick list Card Product Mandatory Pick List Select the specific card product for which either blank cards are requested or the request log is to be displayed from the pick list No Of Cards Mandatory Pick List Numeric Three In case of request type the number of required blank cards In case the request log is to be displayed select the unauthorized record from the pick list 3 Select the branch code and the card code from the pick list 4
61. umn Name Description Change Date Display This column displays the date on which the card status was changed From Status Display This column displays the initial status of the card To Status Display This column displays the changed status of the card after modification Branch Code Display This column displays the branch in which the change was done Teller ID Display This column displays the teller ID of the person who made the change 23 ORACLE CMO01 Card Maintenance Column Name Description Status Change Display Remarks This column displays the status change remark Account Link History Search Criteria Customer lo E search string 02455 Cust IC 6464554 1D 602458 Home Branch 9999 Full Name Short Name AHMED RIYAZ Online Batch Card Product 516 s 2 ave gt 5 ZEGE Bl T Reissue Old Card No Bi Card Details Card Status History Account Link History Mailing Address Beneficiary Accounts 000000050393 31 01 2008 v v 9999 TSWAPNILM 000000050393 31 01 2008 v N 9999 TSWAPNILM 000000041558 31 01 2008 v v 3999 TSWAPNILM 000000041558 21 12 2007 x n 3955 TSWAPNILM Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized TSWAPNILM SSWAPNILM 14 07 2008 17 31 37 Authorize za Field Description Column Name Description Account No Display This column displays the account number
62. ver there is a reissue the system generates the card number The card details tab allows you to link the primary account number and the default account number to the card and also modify the existing account linkage of a card Definition Prerequisites e Customer Definition e Card Product Definition e Card account linkage definition for modification Other Prerequisites Not Applicable Modes Available Add Cancel Amend Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To reissue new card 1 Type the fast path CMO9 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Card Maintenance 2 The system displays the Card Maintenance screen 28 ORACLE Card Maintenance Card Maintenence Search Criteria 1 CMO9 Card Maintenance Search Criteria 2 Search String 1 fi IC Home Branch Full Name Kana Name Search String 2 cE ID Short Name Kanji Name Home Phone Date of birth Online Batch Card Product Reissue Card Details Card Status History Card No E Old Card Mobile Phone Postal Matter Code Assign Same ContractNo Embossed Name Card Status Language Issue Date Remarks Expiry Date 15 02 2018 nA Account Linked Record Details Account No Pro
63. which can be either linked or de linked Date Display This column displays the date on which the change happened Default Y N Display This column displays whether the account is a primary account number 24 ORACLE CMO01 Card Maintenance Column Name Description Link Y N Display This column displays whether the account was linked Y or de linked N Branch Code Display This column displays the branch in which the change was done Teller ID Display This column displays the ID of the user who initiated the change Mailing Address Search String 502045 Search Criteria Customer ld Cust IC 555554444 ID e0z045 Home Branch 9999 Full Name SUMUEL S MOHMAD Short Name SUMUELSMOHMAD online Batch Card Product 7 SAVINGS wz p333333333305 I Reissue Old Card No Card Details Card Status History Account Link History Mailing Address Beneficiary Accounts g collect mail Collecting Branch sss Address I City COo oO j State E Phone a Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized 25 ORACLE CMO01 Card Maintenance Field Description Field Name Description Modality Mandatory Radio Button Select the appropriate dispatch option The options are e Collect e Mail Collecting Branch Conditional Pick List Select the branch in which the customer will collect the ca
64. wing mode for issue of card e Online e Batch e Online amp batch The cards can be issued reissued using the Card Maintenance option Definition Prerequisites Not Applicable Modes Available Add By Copy Add Modify Delete Cancel Amend Authorize Inquiry For more information on the procedures of every mode refer to Standard Maintenance Procedures To add a new card product 1 Type the fast path CM07 and click Go or navigate through the menus to Transaction Processing gt Customer Transactions gt Card Master Setup 2 The system displays the Card Master Setup screen Card Master Setup Card Product Description Card Type nt Card Product Validity Years Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized 3 ORACLE CM07 Card Master Setup Field Description Field Name Description Card Description Mandatory Alphanumeric 36 Type the description of the card product Card Type Card Type Mandatory Radio Button Select the mode in which the card is issued The options are e Online e Batch e Online amp Batch Card Product Mandatory Numeric Three Validity Type the validity period of the card product 3 Click the Add button 4 Enter the card details and click the Ok button Card Master Setup Card Master Setup Card Product on Card Description VISA Card Card Type online O Batch O online amp Batch Card
65. y This field displays the full name of the customer The full name of the customer is defaulted from the Customer Addition Fast Path 8053 option Display This field displays the short name of the customer The short name of the customer is defaulted from the Customer Addition Fast Path 8053 option Mandatory Pick List Select the number of the card whose status has to be changed from the pick list Display This field displays the current status of the selected card Display This field displays the new status The new status will be Active Optional Pick List Select the reason for changing the card status from the pick list The user can also enter the comments Select the Modify mode Select the search criteria from the drop down list Type the search string and press the lt Tab gt key Select the card number from the pick list The system displays current status and new status of the card Select the comment from the pick list or enter the relevant comment 48 ORACLE CM04 Card Activation Card Activation Card Activation Search Criteria Customer Short Name Search String Ie DLS123 ID Home Branch 999 Full Name Short Name DLS123 Card No 999123000085 Current Status New Status Comments CARD ACTIVATED oF Record Details Input By Authorized By Last Mnt Date Last Mnt Action Authorized Modify Delete O Cancel Amend O Authorize Inquiry Ok Close Cl

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