DANUBE 2 R500 SATELLITE TV ANTENNA FOR RIVER BOATS
Contents
1. 25 9 MAINTENANCE pocos 26 94 PREVENTIVE MAINTENANCE UU 26 CES 26 9 3 SOFTWARE UPDATE BY SD CARD a sau aq Rande 27 94 REPLACING THE POWER SUPPLY PROTECTION 29 30 11 32 12 TECHNICAL SPECIFICATIONS cscusiongenessveseansrabsounsesds Va 33 12 TECHNICAL SUPPORT 33 DANUBE 2 500 d o O 2 TT 1 FOREWORD 1 1 DELIVERY LETTER Welcome with the installation of this antenna the world of satellite television comes on board your fluvial boat This manual has been drafted in order to help you with the correct installation and operation of the antenna 1 2 ANTENNA IDENTIFICATION When calling GLOMEX or an authorized Service Centre always provide the serial number and the model of the antenna shown on the second page of the manual on the packaging on the backside of the control unit and on the backside of the parabolic dish 1 3 WARRANTY GLOMEX guarantees the DANUBE 2 R500 satellite antenna series against conformity defects for period of 24 twenty four months from the date of shipment Warranty is intended as the repair or replacement of the equipment showing conformity defects when entering the sales contract with no charge for the materials In case2. Peak Operating temperature range Elevation range Tracking time In motion lt 50 sec AZ 25 sec EL 15 sec Loaded satellites 2 satellites 1 standby Type of transmission With gear Standby Automatic Manual Type of stabilization RE MAE SY interpolation 13 TECHNICAL SUPPORT In case technical support is needed please contact the GLOMEX SERVICE CENTRE ENGLISH Tracking rate Glomex Divisione Marine Via Faentina 165 G 48124 Ravenna Italy Tel 39 0544 1935911 Fax 39 0544 500420 Email service glomex it
3. with integrated protection antenna side 3 Coaxial cable 1 5 m long for control unit sat decoder 4 connection Voltage stabilizer 5 Installation and user manual Warranty certificate GLOMEX code 3 010 0022 4 120 0105 V9140 10M V9143 V9119 4 150 0053 4 150 0044 Frame for built in installation 4 010 0008 DANUBE 2 500 3 1 OPTIONAL ACCESSORIES NOT INCLUDED TO USE GLOMEX ANTENNAS To be able to use your new GLOMEX satellite antenna for river boats you will have to procure or buy also set a Satellite receiver for channel selection The table below lists all the GLOMEX optional components with relevant code Optional accessory GLOMEX code Satellite receiver TIVUSAT I CAN 1110 SV V9193 SD card with new satellite 4 120 0077 SD card with software update 4 120 0078 4 NECESSARY TOOLS FOR ASSEMBLY NOT PROVIDED Procure all tools and materials listed below They ill be necessary to complete installation T components the distance between them the drill 1 length of the various cables and the accessibility to Drill tips 8 mm for fastening the radome 2 5 the equipment once it is installed mm for built in installation of the control unit and 12 mm for the passage of the cable 2 Phillips screwdriver 3 11mm wrench for the installation of the coaxial cable connectors 4 2mm Allen wrench for M4 dowels 5 R
4. Hot Bird 13 E Fig 19 GL00069 DANUBE 2 500 7 USE Flow chart L o O 2 TT POWER ON KEY CALIBRATION SATELLITE SEARCH RED LIGHT SATELLITE FOUND SATELLITE CHECK AND IDENTIFICATION ORANGE LIGHT IS IT THE SELECTED SATELLITE GL00104 SATELLITE FOUND GREEN LIGHT Fig 20 ME L o O 2 TT DANUBE 2 R500 1 Make sure that the antenna has a clear view of the sky in order to receive satellite signals 2 urn on the receiver and the TV set For details about the use of the receiver and the TV set please refer to the relevant user manuals provided by the manufacturers 3 On the control unit by means of the relevant selector A select the desired satellite ASTRA1 or HOTBIRD C 4 Turn on the control unit set B key to ON 5 After a few seconds the led C turns red and B this means that the antenna is searching for the signal 6 If the antenna has found a satellite signal the led turns orange and starts checking that the GLOO169 found satellite is the selected one Verification Fig 21 can take up to 30 seconds A Satellite selector 7 f after a few seconds the led turns green it Power on key means that the found satellite was the correct Led one Otherwise the led turns red again and the procedure is restarted 8 With green led after a few seconds the image wil appear on the set Fol
5. again and tighten the 8 fastening screws again o CuM NOTE Incorrect skew adjustment may cause number of problems from no reception of some channels up to the impossibility to find the selected satellite 6 3 SKEW ADJUSTMENT GRID FOR EUROPE To determine the values for adjusting the LNB it is possible to use the grid below and the relevant table 12W 0 12E 24E 62N 3 NITED ay SON yis DENMARK 4 48N Fig 18 We recommend obtaining the values for the adjustment of the SKEW consulting the website www satbeams com footprints www glomex it 36E DANUBE 2 R500 48E GL00096 I o O lt TT DANUBE 2 500 42 E 28 2 235 19 2 E 13 0 E 4 8 E 1 W 30 W 3e 4 amp we aw 9 sees aw m v _ cues aw 4 9 m A _ oem T 9 Ww w T 7 Fares vw T Ww i 2 2 9 4 1 2 a o O 2 TT 3 worm 9 lt 9 v v w WV 7 KW aN EAT wur zr o 9 N 30 45 N 5 10 mean im ar 25 ae m Q SEN 9 4 a 3 z aw 9 Y 42 E 30 N Turksat 42 E Sirius 4 5 E be x Eurobird 9 E Astra 1 19 2 E Astra 3 23 5 E
6. can cause serious accidents or even the death of the persons involved Moreover in this Manual some instructions are given with text in italics preceded by the words NOTE The information and specifications given in this manual are based upon the information available at the moment it is written In case of doubts do not hesitate to contact GLOMEX S r l 1 5 ENVIRONMENT Do not throw the appliance away with the normal household waste at the end of its life but hand it in at an official point for recycling By doing this you will help preserve the environment GL00024 Fig 1 v DANUBE 2 500 2 PRODUCT DESCRIPTION 2 1 DANUBE 2 R500 Danube 2 is the new generation of satellite TV antennas developed for river boats barges house boats etc R500 provides outstanding performance with any weather condition thanks to a wider parabolic dish 45596 bigger than the previous version R8500 a high performance LNB with low noise factor and to the innovative elliptic illuminator specifically developed to prevent the spill over effect H P F Preventing the spill over effect is very important to reach optimum performance with signal reception This allows making the most of the illuminator and of the surface of the parabolic dish while preventing the presence of deflected signals which could reduce the performance of the antenna R500 is designed according to the offset technology the focus point is
7. of conformity defects the customer is entitled to the replacement of the goods with no charge The warranty is only valid if the product comes with a valid proof of purchase receipt or invoice The non conforming product must be sent back to a Service Centre or authorized retailer who if necessary will forward it to S r l Via 165 G 48124 Ravenna Italy along with all the accessories supplied purchase The warranty is provided by DANUBE 2 R500 The serial number must neither be erased nor made illegible otherwise the warranty will be voided WARNING Conserve the installation and user manual with care Losing the serial number makes the warranty null and void The warranty does not apply in case of damage due to carelessness use or installation not compliant with the instructions given tampering product or serial number modification damage due to accidental causes or to the buyer s negligence Moreover warranty does not apply in case of damage consequent to connections of the equipment to different voltages than those indicated or to sudden voltage variations of the network the equipment is connected to as well as in case of damage caused by leakage fire inductive electrostatic discharges or discharges due to lightning use of cables different to those provided overvoltages or other phenomena not related to the equipment The parts subject to wear consequen
8. the fuse is blown replace the blown fuse with a new see section Maintenance check the polarity on power supply line supply cable the The antenna does not operate the led on the control unit flashes alternately red and green No status message on the decoder short circuited coaxial cable proper failure the coaxial cable has loosened or has disconnected from the antenna or from the control unit inner failure the satellite receiver is not installed correctly alternating current fluctuations check the correct mounting of the coaxial cables contact the Service Centre check the connection of the coaxial cables contact the Service Centre check the receiver connection refer to the user manual of the receiver for support 4 5 6 image on the TV the led on the control unit is green Intermittent images for short periods The equipment does not find the satellite the led on the control unit is red the receiver is off the TV set is off or has not been tuned to AV wrong cable connection on the receiver the channel list is not up to date the selected satellite is not the correct one the satellite signals obstructed by trees buildings overpasses mountains the boat is at the boundary of the coverage area bad weather conditions wrong SKEW adjustment temperature change greater than 10 C it is necessary to calibrate the senso
9. to GLOMEX place it in a box possibly the original one making sure it is well packaged and that the upper and lower side are well recognizable In order to prevent any damage to the antenna during transport it is necessary to send it inside the original radome upper and lower Together with the antenna please also send the control unit so that a verification of the whole system is possible NOTE GLOMEX will not be liable for possible damage occurred during transport due to incorrect packaging satellite Signal is move away from possible obstacles obstructing the satellite signal the gyroscope contact the Service Centre WARNING Do not ship the antenna to GLOMEX for repairs without having received a corresponding authorization to return the material RMA as reported the general warranty support conditions NOTE to remove the antenna from the boat just remove the upper radome by unscrewing the 8 screws near the base unscrew the 2 screws on each fastening foot and lift the antenna from the lower radome The feet remain glued to the boat for a subsequent new installation After its removal from the boat fasten the upper radome onto the lower one again using the 8 screws previously removed DANUBE 2 500 12 TECHNICAL SPECIFICATIONS Dish siz Antenna weight including radome 11 5 13 8 VDc Power supply 1 2 a H with moving vehicle 1 A h in stand by
10. DANUBE 2 R500 SATELLITE TV ANTENNA FOR RIVER BOATS USER AND INSTALLATION MANUAL DANUBE 2 500 o O lt TT GL00002 DANUBE 2 500 INDEX 5 1d DELIVERY EETTEIS cce 2caceeegeunnnseadts smua pa pamaas sayaq FRE ERE 5 1 2 ANTENNA IDENTIFICATION e2actcecteeeavetiasagsnteeatassaienneseneen 5 WARRANTY oe E EEEE 5 m 1 4 GENERAL SAFETY 8 6 E 6 Im lt 2 PRODUCT DESCRIPTION 2 opted hd erred ntisoseennee a 2A DANUBE2 R50D Lucus saute pide RR RR a as d AREE ee ph 7 3 CONTENT DILE ES INE RIEN ERE 8 3 1 OPTIONAL ACCESSORIES NOT INCLUDED TO USE GLOMEX ANTENNAS 9 4 NECESSARY TOOLS FOR ASSEMBLY 9 ONE C NE PC rm 10 E 13 6 1 CUTTING TEMPLATE FOR BUILT IN INSTALLATION OF THE CONTROL UNIT 17 6 2 SKEW CALIBRATION 18 6 3 SKEW ADJUSTMENT GRID FOR 19 ED 21 7 1 HOW TO USE THE SLEEP 23 8 TIPS FOR CORRECT 24 8 1 FOOTPRINTS SATELLITE TRANSMISSION AREAS
11. ISH ENGLISH DANUBE 2 R500 7 The equipment does not findi the the satellite the led on the control unit flashes alternately red and orange the equipment software is up to date wrong SKEW adjustment bad weather conditions failure of the receiver Disturbed images Confused incomplete and obstructed images bad weather conditions satellite obstructed by trees buildings overpasses mountains condensate or rain on thel radome which can disturb the signal with still vehicle move the boat to allow an unobstructed view for the antenna signals are please contact the Service Centre to ask for the software update by SD card adjust the SKEW by following the instructions on page 52 refer to the user manual of the receiver for support spare parts and warranty conditions remove the condensate deposits from the radome with a fresh water jet not under pressure periodically apply a liquid detergent suitable for dishes no alcohol based detergent to the radome surface and let dry up 10 The decoder blocks alternating current fluctuations refer to the user manual of the receiver for support the obstructed 11 The equipment operates with still boat but not with moving boat failure in system For further information please address to the GLOMEX Service Centre see section Technical Support 11 RESHIPPING Should you need to return the antenna
12. ble to find a remedy To analyze a malfunction it is appropriate to carry out the following verifications the malfunction has been generated through human mistake the malfunction is due to a weather problem the malfunction is due to a failure of the equipment itself or it is caused by an anomaly of another external appliance but in some ways connected to the equipment in which phase the malfunction occurs upon start up during normal operation upon shut down the malfunction is repeated if so according to what criteria what the malfunction functional point of view determine from whether the malfunction produces signals light signals and or anomalous noise such as hissing buzzing etc and or anomalous odours smell of burning or not the malfunction interferes with the operation of other appliances the malfunction is an apparent failure i e it disappears for example by turning off and then on again the equipment The better you are able to answer the above mentioned questions the deeper the malfunction analysis will be The following table analyzes the most probable causes which can lead to malfunctions of your DANUBE 2 R500 antenna For any analyzed possible cause a corrective measure is proposed to efficiently solve as much as possible the trouble 1 The antenna does not operate the led on the control unit does not turn on wrong power connection
13. boat 1 Determine the correct position for the control unit it must be positioned near the satellite receiver as the provided coaxial cable is 1 5 m long it must be reached by the power supply cables coming from the control panel it must be reached by the coaxial cable coming from the antenna 10 m long it must be positioned in a dry and ventilated area 2 Connect the coaxial cable of the antenna previously installed to the ANTENNA IN input on the control unit and the 1 5 m coaxial cable to the RECEIVER OUT output on the control unit Make sure that the cable cores are correctly inserted in the central holes of the relevant female connectors on control unit otherwise there would be a short circuit and the fuse installed on the power supply line inside the control unit would trip Manually screw in the ring nuts of connectors F Once the ring nuts have been manually screwed in tighten by 1 4 turn by means of a 11 mm wrench WARNING The inversion of the two cables jeopardizes the operation of the equipment Make sure you have correctly installed the coaxial cables In case of damage GLOMEX will not be directly liable for the damage suffered by the receiver DANUBE 2 R500 RECEIVER OUT ANTENNA IN From the antenna GL00116 3 Connect the power supply cable of the control unit to the connector of the power supply unit V9119 Connect the power supply cable of unit V9119 12V to a fr
14. eciprocating saw to create the compartment for wall built in installation of the control unit use the template provided on page 51 6 Sealant like SIKAFLEX 252 7 L o O 2 TT 230 VAC 12 VDC WARNING Plan the whole installation before proceeding Please consider the lay out of the various 1 GL00111 ME a o O 2 TT DANUBE 2 R500 5 INSTALLATION Before proceeding with the installation please respect the following guidelines please remember that the best position for the satellite TV antenna is in the middle of the boat in the lowest possible position minimize obstruction The antenna requires a clear view of the sky in order to receive satellite TV signals The fewer the obstacles the better the system operation Any foreign body flags antennas radar antennas sailboat masts cranes bridges etc between the antenna and the satellite obstructs the signal and prevents correct receipt Be Obstructed signal make sure that the mounting surface is wide enough for the antenna base to be installed make sure that the mounting surface is resistant and rigid enough to support the weight of the antenna and the vibrations which could occur do not install the antenna near speakers or magnetic sources In case it is not possible it is necessary to compensate the magnetic source paying attention not to interfere with the on board compass the an
15. ee switch for the on board electronic devices min 5 connect the positive terminal to the red cable and the negative terminal to the black cable The power supply line must have cables with a minimum cross section of 2 5 mm with a length up to 4 m of 4 mm for longer cables NOTE The connection of power supply unit V9119 is necessary for a correct operation of the appliance Its presence guarantees a stabilization of the voltage coming from the boat battery WARNING Make sure you have installed power supply unit V9119 between boat battery and control unit for the correct operation of the appliance ME L o O 2 TT 5 o O lt TT DANUBE 2 R500 EEWEWEN Fig 14 WARNING Do not use power supply from secondary circuits This could jeopardize the operation of the equipment NOTE The polarity inversion on the power supply blows the fuse to prevent any damage to the antenna WARNING Pay attention not to bend the coaxial cables at right angle the bending angle must always be higher than 120 GL00006 Fig 15 NOTE Do not cut the connectors of the coaxial cables the operation would not be guaranteed any more and always use the original GLOMEX cables supplied even with inappropriate dimensions too long Do not use different cables as it would jeopardize the operation of the equipment 4 Build in the control unit by using
16. he correct use of the equipment Fastening with the screws not included is optional Fastening with screws only does not guarantee a perfect coupling of the radome to the boat GLOMEX declines any liability for an incorrect coupling of the radome to the boat P GL00144 Fig 7 ME DANUBE 2 500 7 Mount the coaxial cable onto the antenna 8 Insulate with appropriate sealants the holes make sure that the cable core is correctly drilled in order to prevent the passage of water inserted in the central hole of the female Should it be necessary to shorten the cable connector on the antenna otherwise there please refer to the instructions given in Fig 12 would be a short circuit and the fuse installed on the power supply line inside the control unit would trip see page 63 for fuse replacement manually screw in the ring nut of connector F once the ring nut has been manually screwed in tighten by turn by means of a 11 mm wrench L o O 2 TT insert the protection make the coaxial cable pass through the previously bored 12 mm hole on the boat Central hole of wo x RI LM ML b ob d dd d d female connector GL00147 Fig 10 Fi 12 u GL00095 Central cable 9 conductor 5100011 Fig 11 NOTE For the connection of the antenna coaxial cable it is not necessary to remove the dome Operations to be carried out inside the
17. icated will bend the mounting plates and will seriously damage the antenna a o O 2 TT Maximum gradient of the mounting surface 6100167 Fig 6 DANUBE 2 500 6 ASSEMBLY DANGER While installing the antenna wear the appropriate safety equipment for the job to be carried out Operations to be carried out outside the boat L o O 2 TT 1 First of all make sure you have chosen a correct position to install the antenna see section 5 Installation Remove the antenna from the packaging box Carefully clean the 4 mounting plates P on the antenna and the area in which the antenna will be located with alcohol and let evaporate before applying the sealant Fig 7 Fig 8 4 Apply some sealant like SIKAFLEX 252 on the plates Fig 8 Place the antenna in the appropriate position and apply a good pressure on the radome sides to make the plates correctly adhere to the mounting surface Wait for the silicone to solidify time varies according to outer temperature 6 OPTIONAL OPERATION remove the plates by unscrewing the 2 nuts securing them to the lower radome Drill the lower radome with an 8 mm bit near the punching put back the plates and drill near the previously made holes again using an 8 mm Fig 9 bit GL00087 e an 7am GL00168 Fig 9 WARNING Fastening with sealant is necessary and sufficient for t
18. low the instructions appearing on the screen to set the parameters for a correct operation of the receiver 9 Automatic stand by function once the satellite has been verified green led on the control unit after about 2 minutes that the boat did not move the antenna stops in the position where signal reception from the satellite is maximum A level decrease of the received signal or a total shift of the boat of 6 in two minutes wake the antenna in order that it recovers the maximum receivable signal level This function can be disabled by positioning the satellite selector on the middle Sleep position see the following page WARNING If the led flashes alternately red and green this means that the antenna is not connected to the control unit or that a failure has occurred See section Troubleshooting or contact the Service Centre 7 1 HOW USE THE SLEEP MODE The first time you need to select the desired satellite ASTRA1 or HOTBIRD SAT SELECT POWER SATELLITE DVB ANTENNA CONTROL UNIT Fig 22 The antenna will search for the satellite and after recognizing it correctly GREEN light you can select the SLEEP position SAT SELECT POWER SATELLITE DVB ANTENNA CONTROL UNIT Fig 23 In sleep mode the antenna will stop and it will not enter the tracking mode It means that if you move with the boat the antenna will lose the signal Once the antenna is s
19. of the control unit and on the parabolic dish WARNING Conserve the installation and user manual with care as it contains the serial number of your antenna Spare parts GLOMEX code Lower radome Upper radome R500 LR R500 UR Fastening support for antenna base 4 010 0250 Fuse for control unit T3A15 5x20 4 120 0076 DANUBE 2 500 9 3 SOFTWARE UPDATE BY SD CARD The SD card must be inserted into the relevant slot A WARNING on the control unit side In case of repeated failures in the software update The SD CARD used for updating must be procedure please contact the GLOMEX Service formatted in FAT32 cluster size 4096 bytes 4k Centre and with empty volume label It is therefore necessary to copy the provided files S5000M DAT onto the SD card proceeding as follows 1 Turn off the decoder the TV set and make sure that the switch on the control unit is set to OFF 2 Remove the wall mounting plate see Fig 16 loosen the screws and remove the built in control unit 3 Insert the SD card into the relevant slot on the control unit side as indicated in Fig 27 respecting the direction side with manufacturer label up and making sure you have completely inserted it 4 Turn on the control unit set B key Fig 21 to ON 5 If the control unit detects the presence of a SD Fig 27 card with original GLOMEX software the led turns orange and automatically starts the NOTE it is p
20. off the decoder the TV set and make sure that the switch on the control unit is set to OFF Remove the control unit from the wall mounting bracket open the box by loosening the screws OPTIONAL in case of built in installation remove the wall mounting plate see Fig 16 loosen the screws and remove the built in control unit Disconnect the power supply cable from the battery Remove the blown fuse from its seat indicated in Fig 29 and replace it with a new one type T 3A15 5x20 i e delayed action tube fuse with 5 mm diameter and 20 mm length 3 A rated current and 15 V rated voltage Connect the power supply to the battery again Reinstall the rear cover onto the control unit OPTIONAL in case of built in installation insert the control unit into the wall reinstall the fastening screws and the installation plate L o O 2 TT GL00020 Fig 29 WARNING In case the fuse blows again a short circuit on the coaxial cable or on the power supply cable could be the cause Check that the cables are not short circuited DANGER Do not supply the antenna by connecting the 2 wires of the positive pole without using the fuse This could cause a fire ME a o O 2 TT DANUBE 2 R500 10 TROUBLESHOOTING When a malfunction of your satellite system occurs it is very important to make a rapid check to understand the nature of the malfunction and if possi
21. ossible to download the necessary software updating procedure software updating file from the Glomex website 6 Ifthe led stays red and the antenna moves this www glomex it in section Technical Support means that no original GLOMEX software has Download Area been detected or that the SD card has not been inserted completely Turn off the control unit and repeat the procedure from step 4 L o O 2 TT GL00067 NOTE if the control unit is not immediately turned off in a few seconds the led will turn orange and then green according to the standard satellite searching procedure turn off anyway and repeat the procedure from step 4 7 f the update is correctly carried out the led turns green Otherwise the led turns red and it is necessary to turn off the control unit and to repeat the procedure from step 4 8 Turn off the control unit remove the SD card insert the control unit into the wall reinstall the fastening screws and the installation plate DANUBE 2 500 Flow chart SD UPDATE 02 z Lu SD INTRODUCTION ORANGE LED TURN ON AGAIN THE CONTROL UNIT CHECK THE SD CARD SOFTWARE UPDATE TURN OFF THE CONTROL UNIT UPDATE RED LED COMPLETED GL00125 GREEN LIGHT Fig 28 DANUBE 2 500 9 4 REPLACING THE POWER SUPPLY PROTECTION FUSE In case the fuse on the power supply line has blown proceed as follows to replace it Turn
22. outside the parabolic area so that the LNB may be supported by an arm which does not cast any shadow onto the parabolic dish This guarantees the best possible performance of this antenna Danube 2 is provided with new generation electronic gyroscopes capable of compensating any kind of boat movement thus allowing you to watch TV with no interruption whatsoever All Glomex antennas may be updated by anyone by means of the SD card reader memory card integrated in the control unit by downloading the software for from the website www glomexmobile com L o O 2 TT ME a o O 2 TT DANUBE 2 R500 3 CONTENTS The satellite antenna is sent packed in a cardboard box and sealed with the GLOMEX SAFETY SEAL hoop which has the function of CONTENT WARRANT Y seal Upon receipt check that the packaging is whole and the warranty hoop is present the supply matches the order specifications its accessories are not the antenna and damaged Fig 1 In case of damage or missing parts immediately inform the Retailer if possible with appropriate photos The table below lists the components contained in the package indicating the quantities and the GLOMEX code if provided GL00164 Satellite receiver not provided DANUBE 2 R500 Component Antenna unit 1 Control unit with wall mounting bracket 2 Coaxial cable 10 m long for antenna control unit connection
23. rs again the satellite signals obstructed by trees buildings overpasses mountains attachments installed on the boat the boat is outside the signal coverage area the boat is moving within the first 60 seconds after turning on the equipment bad weather conditions wrong SKEW adjustment inner failure DANUBE 2 R500 turn off the control unit turn on the receiver and then turn on the control unit again turn on the TV set and tune to AV channel check that the SCART socket between the TV set and the receiver is installed correctly carry out the automatic channel search in the receiver menu check the selected satellite move the boat to allow an unobstructed view for the antenna go back within the coverage area refer to the footprints of the coverage areas on page 59 in this manual adjust the SKEW by following the instructions on page 52 turn off and on again the antenna turn off and on again the antenna move the boat to allow an unobstructed view for the antenna or correctly position the antenna on the boat go back within the coverage area refer to the footprints of the coverage areas on page 99 in this manual turn off the equipment for 10 seconds turn it on again and make sure that the boat is still or moves in a straight line during the first 60 seconds after being turned on adjust the SKEW by following the instructions on page 52 contact the Service Centre ME ENGL
24. rtical signals are aligned with the horizon When the satellite is east or west of your position the signal of the satellite will appear as clockwise or counterclockwise shifted Both the horizontal and the vertical signal will be shifted by the same angle and therefore they will always be perpendicular to each other The degree of rotation will depend on the distance to the east or to the west between the position of the antenna and the position of the satellite and on your distance from the equator Once you move to an area with a longitude more than 10 corresponding to about 1000 km from the previous position the LNB must be manually adjusted in order to obtain the best possible signal Antennas are delivered with the LNB optimized for an area with longitude 12 East while receiving satellite 13 East For the adjustment of the LNB proceed as follows loosen the 8 screws on the radome and remove it from the base loosen the 3 M4 dowels 1 fastening the LNB 2 to the disk by using a 2 mm Allen wrench and manually move the dish using the parameter of signal quality of the digital receiver in use as a reference for correct calibration please refer to the receiver s manual Calibration does not need to be changed if the vehicle remains in the same area and receives transmission from the same satellite Once the desired adjustment has been carried out tighten the 3 M4 dowels position the radome onto its base
25. s below and thus guarantees vision of the same TV programmes in various areas However it is important to remember that ground obstacles are the main causes of satellite antenna malfunction Ground obstacles include all bodies which could be located between satellite and antenna such as trees cranes buildings overpasses bridges galleries etc ASTRA 1 19 E HOTBIRD 13 E Fig 26 DANUBE 2 R500 The signal transmitted by the satellite is also affected by weather conditions storm clouds or ice clouds The footprints show the satellite coverage areas on the Earth for DANUBE 2 R500 used under favourable weather conditions WARNING In case of bad weather signals will be weaker therefore the image quality could be reduced up to completely fading away It is also very important to make sure upon purchase that the dimensions of the satellite antenna are the most appropriate ones to receive the signal in the areas where you spend your holiday Footprints are indicative and referred to the satellite with the strongest E I R P Equivalent Isotropic Radiated Power ASTRA2 28 E ASTRA2UK 28 E GL00150 L o O 2 TT a o ur O 2 TT DANUBE 2 R500 9 MAINTENANCE 9 1 PREVENTIVE MAINTENANCE The GLOMEX DANUBE 2 R500 antenna requires minimum preventive maintenance Observing the following instructions is
26. sufficient to maintain a high equipment performance Monthly checks Wash the radome surface with a cloth damped with fresh water do not direct pressurized water jets onto the radome WARNING Do not use brushes abrasive products detergents or alcohol based liquids Yearly checks Check the outer conditions of the radome Clean from dust and dirt if necessary Checks before any long cruise Check that the mounting plates of the radome are correctly glued Check for the correct installation of the 10 m coaxial cable protection on the antenna DANGER Before carrying out any maintenance or cleaning operation or after each use ALWAYS turn off the antenna by means of the switch located on the control unit 9 2 SPARE PARTS The following table lists the codes of the components which can be supplied as spare parts directly by the Retailer Should you have problems with the operation or in case you need technical support first of all contact the authorized Retailer Keep at hand the serial number of your antenna on page 2 in this manual and a list with the failure symptoms Should no Retailer be available contact the GLOMEX Service Centre see section Technical Support WARNING You will be asked the serial number of your antenna during any service or troubleshooting phone call The serial number is found on page 2 of the user manual of your antenna on the packaging on the backside
27. t to use such as connection cables driving belts connectors external parts and plastic supports are covered by a one year period warranty The warranty does not include periodical checks software updates product settings maintenance After the expiration of the warranty period the technical support activities will be carried out charging the customer for the replaced parts the labour costs and freight charges according to current rates The equipment will be replaced or repaired under warranty only and exclusively on Glomex quality department s approval Should any dispute rise the place of jurisdiction will exclusively be Ravenna Italy GLOMEX S r l Via Faentina 165 G 48124 Ravenna Italy ME L o O 2 TT DANUBE 2 500 1 4 GENERAL SAFETY INSTRUCTIONS Carefully read the instructions given and follow the precautions indicated to prevent potential hazards and to safeguard your health and safety before carrying out any installation and maintenance operation This manual contains the following indications o O 2 TT WARNING This symbol warns against potential damage to the equipment which could involve the operator s safety DANGER With specific warnings against potential dangers for the safety of the operator or other directly involved persons Failure to comply with the instructions preceded by the above mentioned keywords WARNING and DANGER
28. tenna requires a lifting angle between 15 and 50 to receive satellite signals Fig 3 Fig 3 Typical antenna lifting NORTHERN EUROPE 15 Roll bar CENTRAL EUROPE 35 TV antenna a em GLo0165 SOUTHERN EUROPE 50 Fig 4 o i ae GL00142 DANUBE 2 500 please also consider the position of the antenna with respect to the position of all various attachments or wiring harnesses inside the boat the control unit should be mounted in a convenient position for the adjusting operations It should be near the receiver TV set unit so that the TV screen may be watched while carrying out the operations on the control unit L 2 l We recommend not to install the antenna at the same level of the radar as the radar s energy could damage the antenna The antenna should be positioned at a distance of at least 1 5 m from the other transmitting antennas VHF radar Fig 5 Typical radar vertical irradiation angle 00166 WARNING The radio frequency beam transmitted by the radar may damage the inner electronics of the antenna especially the LNB ME DANUBE 2 500 Make sure the antenna is installed on a flat surface When correctly installed on a flat surface the mounting plates should be positioned less than 1 mm from the surface WARNING A higher distance than the one ind
29. the GLOMEX accessory code 4 010 0008 by boring a hole with a reciprocating saw and using the drill with 2 5 mm tip use the cutting template in Fig 16 for correct dimensions 5 Connect the 1 5 m coaxial cable to the LNB IN connector of the satellite receiver not included NOTE Maximum wall thickness for mounting the control unit 20 mm WARNING The antenna is designed to operate with one single receiver therefore do not install signal splitters upstream or downstream the control unit DANUBE 2 500 6 1 CUTTING TEMPLATE FOR BUILT IN INSTALLATION OF THE CONTROL UNIT o O lt TT 4 010 008 56 mm 2 1 4 88 mm 3 1 2 GL00062 Fig 16 www glomex it a o O 2 TT DANUBE 2 R500 6 2 SKEW CALIBRATION MANUAL oatellites can transmit in linear Europe or circular USA polarisation GLOMEX antennas designed to operate with a linear or circular polarisation according to the installed LNB depending on the satellite whose transmission you want to receive and on where you are positioned Circular polarisation does not require any calibration for the optimization of the received signal On the contrary LNB operating with linear polarisation need calibrating upon installation in order to optimize the alignment of the LNB with the satellite whose transmission you want to receive When you are at the same longitude of the satellite its horizontal and ve
30. witched off if the boat did not move you can switch the antenna on again directly in sleep mode When you move to a different location you have to switch off the antenna select the desired satellite on the control unit switch on the antenna and it will search again for it Then you can select the SLEEP mode again to stop the antenna DANUBE 2 R500 When you want to select the other satellite you have to switch off the antenna select the desired satellite on the control unit switch on the antenna and it will search again for it Then you can select the SLEEP mode again to stop the antenna ME o O lt TT a o O 2 TT DANUBE 2 R500 8 TIPS FOR CORRECT USAGE GLOMEX recommends observing the following indications for a correct use of the equipment The receiver must be activated before receiving the satellite programmes Keep the radome always mounted on the antenna Its task is to protect all inner fixed and moving parts from wind rain and dust Do not lean against and or sit on the antenna Pay attention not to spill liquids of any kind into the antenna The radome should be cleaned periodically Dust or dirt accumulated on the radome could affect the satellite signal receipt Clean the radome with a cloth damped with water DO NOT USE BRUSHES ABRASIVE PRODUCTS DETERGENTS OR ALCOHOL BASED LIQUIDS Do not paint the surface of the radome This would negativel
31. y affect signal receipt The antenna requires a clear view of the sky to receive satellite signals Possible very common signal obstructions include masts of other boats bridges on board equipment etc GLOMEX antennas also do not operate inside storage areas Heavy rain or snow could temporarily interrupt signal receipt from the satellite The boat must be within the coverage area of the selected satellite to receive the desired signal Please refer to the satellite coverage footprints on the following page NOTE Environmental temperature changes may influence the response of the sensors inside the antenna gyroscopes making signal pointing less precise Should the signal be unstable we recommend turning the device off and on again A new calibration will be performed by the antenna GL00045 Fig 24 WARNING Bad weather conditions affect the quality of the signal and reduce image quality At the end of its life do not scatter the antenna or its components into the environment but take advantage of specialized waste disposal agencies 6100024 Fig 25 8 1 FOOTPRINTS SATELLITE TRANSMISSION AREAS Satellite television is one of the few means which allow receiving information in any part of the world within the coverage area of the satellite you wish to receive The signal transmitted by the satellite generally has a wide coverage area as shown in the purely indicative footprint
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