VIGIL HD Viewer - Users Guide
Contents
1. Non stand ard JPEG Image not supported by fast decom press and AZTech H 264 is not supported 3XxLOGIG Intelligent Video Surveillance IJXLOGIC Intelligent Video Surveillance Table 4 Multiple chan nel is sup ported Both major TCP streams and Through sub streams Any SDK 8000 Admin 12345 Yes Yes ee ported MPEG4 To use sub JPEG stream use camera number 100 as chan nel number H 264 VSX IP JPEG For streaming 554 Yes JPEG use E i HTTP camera MPEG 4 Upto RTSP HTTP RTSP N A depending No Under JPEG 640x480 upon development egi 80 HTTP ae model bin video jpg as URL VivoTek 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 25 IXLOGIC Intelligent Video Surveillance IJXLOGIC Intelligent Video Surveillance 9 Contact Information 3XLOGIC has offices in Victoria BC Canada and in Westminster Colorado USA Please visit our 3xLOGIC web site at www 3xlogic com Please contact us by e mail at support 3xlogic com technical support or using the following con tact information 3xLOGIC Technical Support Toll Free 877 3XLOGIC 877 395 6442 Email supportO3xlogic com Website www 3xlogic com 3xLOGIC Inc Main Office 6510 West 91st Avenue Westminster CO 80031 USA 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 26 3XxLOGIG Intelligent Video Surveillance2. i i i i is ststs 21 8 SUPPORTED NETWORK CAMERAS oaoa LLL cee ence eens 22 TEEN EEE PEE sented eh ccd espe dre Nhe hoc ttt etm eric ea le cts E ont EE E 22 VE EEA EEE EEEE SEEE E EE EEEE EEEE 23 BEE AAA 24 TRABA 2 25 9 CONTACT INFORMATION ns 26 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Po 1 3XxLOGIG Intelligent Video Surveillance 3xLOGIG Intelligent Video Surveillance 1 Introduction This guide describes the installation and operation of 3xLOGIC VIGIL HD Viewer This version of the user s guide is current to version 7 0 of VIGIL HD Viewer VIGIL HD Viewer allows you to display and manage multiple up to 16 high definition IP cameras per monitor from a single application It is completely customizable and supports multiple monitors manipulating relays and a variety of types of high definition and normal resolution IP cameras 3xLOGIC www 3xlogic com produces enterprise class VIGIL Servers and state of the art surveillance software Disclaimer This application has been optimized for use with Windows XP and Windows 7 3xLOGIC does not actively support other operating systems Installing this application on operating systems otherthan the those mentioned above may have undesirable consequences 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Po 1 3XxLOGIG Intelligent Video Surveillance 3xLOGIG Intelligent Video Surveillance 2 System Requirements The following table outlines the minimum and recom
3. User Guide Pg 16 3XxLOGIG Intelligent Video Surveillance IJXLOGIC Intelligent Video Surveillance 5 6 Password Protection To enable user login go to File Change Login enter the desired password and click OK This will ensure that the user inputs a password before any settings can be changed Change Login Password SSES Confirm Password baang To disable password protection go to the Change Login window and input a blank password A message box will prompt you to confirm that you would like to have a blank password click Yes to keep the blank password 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 17 3XxLOGIG Intelligent Video Surveillance IJXLOGIC Intelligent Video Surveillance 6 Starting the Viewer Once the HD Viewer has been configured click _Start Viewer at the bottom of the VIGIL HD Viewer window to display the cameras BoardRoom Engineering1 BoardRoomOverhead This is a screenshot of a 2 by 2 layout using 3 normal IP cameras and 1 high resolution IP camera To exit the live viewer press the Escape Esc key 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 18 3XxLOGIG Intelligent Video Surveillance 3xLOGIG Intelligent Video Surveillance 7 Troubleshooting This section reviews common problems and error messages of VIGIL HD Viewer 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 19 3XxLOGIG Intelligent Video Surveillance IJXLOGIC In
4. live camera views simultaneously in a 2 by 2 grid lay out Displays up to 9 live camera views simultaneously in a 3 by 3 grid lay out Displays upto 16 live camera views simultaneously in a 4 by 4 grid lay out Reverts to the previously configured layout acting as a cancel button that will remove any changes made since the window was first opened A ES EL Once a layout is selected cameras must be assigned to a position within the layout to do this right click on a posi tion and select a camera number The layout position will change from an X i e no camera to the camera number Repeat this step multiple times to fully configure the layout 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 9 3XxLOGIG Intelligent Video Surveillance 3xLOGIG Intelligent Video Surveillance P Monitor Setup Ok Cancel 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 10 3XxLOGIG Intelligent Video Surveillance 3xLOGIG Intelligent Video Surveillance 5 3 Relays This section allows a digital input output DIO device to be configured This optional piece of hardware provides the functionality to trigger a given relay digital output upon detection of a signal loss It also allows the user to reset triggered relays by monitoring a given digital input To use the Relays feature you must first install the DIO device by following the documentation provided by your manufacturer The installation is generally a simple
5. your DIO device is connected and installed properly 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 21 3XxLOGIG Intelligent Video Surveillance IJXLOGIC Intelligent Video Surveillance 8 Supported Network Cameras The following tables list supported network cameras and their respective features Also listed is typical connection information such as login credentials and TCP Port settings Table 1 Any JPEG cam era using HTTP protocol HTTP ESE Any HTTP 80 N A N A N A can record G4 E with this set ting Specify URL 720x480 6000 No under Acti VEE IE A E 6001 Admin 123456 N A devel N A EG 352x240 ticast 6002 opment 288 Are cont JPEG Any bald SES 69 80 N A N A N A N A HTTP Are cont JPEG Any Ual 80 N A N A N A N A HTTP SDK HTTP JPEG Yes Yes JPEG RTP Uni depend depending N A N A rae MPEG4 Any cast Multicast vanea ing upon upon d MPEG4 model model Non standard JPEG image no support for Bosch JPEG Any HTTP 80 N A No N A fast decom press and AZTech CODEC 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 22 IXLOGIC Intelligent Video Surveillance IJXLOGIC Intelligent Video Surveillance Table 2 Canon 320x240 N A VB C50x JPEG 640x480 HTTP 80 N A Yes N A IQEye JPEG Any HTTP 80 N A No N A JVC JPEG Any HTTP 80 N A No N A Merit Save preset Merit Lilin Any not sup Lilin JPEG Pixord HTTP 80 N A Yes N A ported See Pixord 704x576 web se
6. E SXLOGIG Intelligent Video Surveillance VIGIL HD Viewer vil User s Guide October 2013 Revision Copyright 2013 3xLOGIC Inc 3xLOGIG Intelligent Video Surveillance Table of Contents 1INTRODUCTION 002 22 o lc LLL LLL LLL Laaa 1 2 SYSTEM REQUIREMENTS 2 3 SOFTWARE FEATURES 3 4 INSTALLATION ns 4 4 1 INSTALLING HD VIEWER ss t i a i lt i i i i i i i i s ltlw 4 4 2 UPDATING HD VIEEWER 4 4 3 UNINSTALLING HD VIEWER WW 4 JOE 5 5 1 CAMERA SETUP ss i e s s i i ititstsss 6 5 1 1 VIGIL SERVER NETWORKCAMERATYPE T 5 1 2 VSX IP CAMERA TYPE 2 8 5 2 MONITORS ss i i i i i i i i i i i i i i i i lel 9 REVS oo oe eles ees ce de se ich bes th che a eps tes Gasca ss a ah tp eh aa hs os cg ah cg oa aa fo tees 11 5 4 ADDITIONAL OPTIONS ss s i i iti 14 BSMENUBAR e 16 5 6 PASSWORD PROTECTION ss s O C Ph 17 6 STARTING THE VIEWER ooo oss ee eee ence eee 18 7 TROUBLESHOOTING 19 7 1 NO CAMERAS ARE DISPLAYED IN THE LIVE VIEW 20 Check that each camera is assigned to a layout position See Section 5 1 2 VSX IP Camera Type VSX IP Camera Type 20 7 2 THE LIVE VIEWER WILL NOT START WHEN START VIEWER IS CLICKED ss s itis is iststsSSSS 21 7 3 SIGNAL LOSS IS DISPLAYED IN THE LIVE VIEW 4444 21 7 4 DIO DEVICE WARNING BOX APPEARS s s i
7. IJXLOGIC Intelligent Video Surveillance show Opens the IPS window where the current IPS rate of all configured cameras IPS is displayed Front door office reception parking lot Start l i l Starts the live viewer based on your current configuration settings Viewer Close Minimizes the HD Viewer program to the system tray To exit the program use the File menu and select Exit 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 15 3XxLOGIG Intelligent Video Surveillance IJXLOGIC Intelligent Video Surveillance 5 5 Menu Bar These menu items can be found at the top of the VIGIL HD Viewer window Logs out and enables password protection that prevents any settings id from being changed Allows you to enable disable edit the password protection See Section 5 6 Password Protection 5 6 Password Protection for more infor mation Change Login Exit Closes the HD Viewer application Opens the Proxy Server Settings window where an HTTP proxy server connection can be enabled and configured To enable this feature check the Enable HTTP Proxy box then enter an IP address and port number for the proxy server ors Proxy Server Settings Proxy Server e Enable HTTP Proxy Proxy Server 10 1 12 12 Port soso User Manual Opens the HD Viewer user s manual in Adobe Reader Opens the About window which displays some basic information SES about HD Viewer 3xLOGIC s VIGIL HD Viewer 7 1
8. IL HD Viewer can be used in conjunction with a proxy server Support Stream From A VIGIL Able to stream inputs from a VIGIL Server VIGIL Server for HD Viewer dis Server VIGIL play Server 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 3 3XxLOGIG Intelligent Video Surveillance 3xLOGIG Intelligent Video Surveillance 4 Installation 4 1 Installing HD Viewer If you downloaded the install kit for VIGIL HD Viewer navigate to where the file has been saved using Windows Explorer and double click the EXE file that was downloaded to begin installation If installing from a CD load it into the CD ROM drive and run the EXE file on it Welcome Loads the InstallShield install wizard and displays typical installation information Begin Instal lation The last chance to cancel prior to installing the application The actual install process Copies necessary files creates shortcuts and installs registry infor Installation mation Install Com pletion Once the install is complete you will be prompted to restart your computer 4 2 Updating HD Viewer To upgrade VIGIL HD Viewer from previous version go to Start Menu gt gt Vigil gt gt Update This will open the Local Update Utility window Browse to the downloaded or saved upgrade file update files use a VGL file extension and click Open Click Update to begin the update process The update process requires you to restart your computer Please all
9. ays None Ce co Identify Monitors Run Viewer At Startup Start Viewer Close 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Po 5 3XxLOGIG Intelligent Video Surveillance IJXLOGIC Intelligent Video Surveillance 5 1 Camera Setup The Camera Setup section consists of a large table with many configurable fields Each row of the table represents a single IP camera with its own configuration Here is a summary of the column information Select the type of camera to display The Disabled option simply dis Type ables the camera A short description or camera name that identifies the camera this Description description is displayed above each camera in the live viewer The length of the description is limited to 20 characters Show Check this to show the camera description in the live view Address This is the IP address of the camera that you are configuring Port This is the port number for the camera that you are configuring The number of seconds before a connection is dropped and Signal Loss Timeout SR l is displayed if a connection cannot be made with the camera Images Per Second The rate that the camera will update the image on the screen This can range from one image per day up to 30 IPS IPS l l l with many options in between With certain cameras this option can not be changed from the default value User Passwd Some cameras require login information before a connection can be made Enter t
10. he user name and password in these fields if applicable Web Settings Provides a quick shortcut to the web based con figuration of the network camera For more information on configuring the camera please see the documentation from your camera man ufacturer Preview amp Settings Opens the Preview amp Settings window where zoom and video loss settings are configured for the camera 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 6 3XxLOGIG Intelligent Video Surveillance IJXLOGIC Intelligent Video Surveillance 5 1 1 VIGIL Server Network Camera Type A VIGIL Server can be connected in the same way you would connect to an IP camera and display any camera that it currently receives This allows analog video to be relayed from a recording VIGIL Server to HD Viewer Analog Cameras The same analog camera feeds connected to the VIGIL Server over the network are visible to HD Viewer To set up this configuration select the VIGIL Server Network Camera Type The recommended settings for this setup are Address The IP Address of the VIGIL Server VIGIL Server Port The live Video Port default 22802 Timeout The number in seconds before closing a connection The IPS should be set to a value equal to or greater than the recording key frame rate on IPS the remote VIGIL Server camera input Use the A Frame setting for camera inputs with low key frame recording i e AZTech Camera Number The camera
11. input number on the remote VIGIL Server to display in the live viewer User and Password The username and password used to log into the remote VIGIL Server 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pa 7 3XxLOGIG Intelligent Video Surveillance IJXLOGIC Intelligent Video Surveillance 5 1 2 VSX IP Camera Type The VSX IP camera type includes support for 5 stream types which are configured by adjusting the camera number H 264 Main 1 100 1 Stream H 264 Sub 494 200 101 Stream MPEG 4 Main 201 300 201 Stream MPEG 4 SES ean 301 400 301 TE 501 600 501 Stream 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 8 3XxLOGIG Intelligent Video Surveillance 3xLOGIG Intelligent Video Surveillance 5 2 Monitors Click a number in the Monitors section of the VIGIL HD Viewer window to open the Monitor Setup window This win dow allows you to choose which cameras and layout to display in the live viewer for the selected monitor First a lay out for the live viewer must be chosen select the layout by clicking on one of the layout buttons on the right side of the Monitor Setup window KL monitor setup Ka J SEET Ok Cancel This is a single view layout for only one camera The program will expand the video to fill the entire monitor Displays up to 4 live camera views simultaneously in a 2 by 2 grid lay out Displays up to 6
12. mended platforms for running VIGIL HD Viewer Operating System Windows 2000 Windows 7 Pro 64 bit CPU 2 0GHz 3 0GHz RAM 512MB 1GB Video Card Memory 64MB 128MB Hard Drive Space for Installation 20MB 20MB Network Connectivity 10 100Mbps 1Gbps 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 2 3XxLOGIG Intelligent Video Surveillance IJXLOGIC Intelligent Video Surveillance 3 Software Features This section describes some of the features of VIGIL HD Viewer Supports ACTI Arecont AXIS Bosch Canon VB C50x IQEye JVC Merit re Lilin Messoa Panasonic Pelco Sanyo Sentry 360 Insight Sony StarDot port p Toshiba VSX IP VivoTek and generic HTTP cameras Different cameras will be added in future versions Multiple Mon Program automatically detects connected monitors utilizing each one to dis itor Support play different layouts and cameras ES ee VIGIL HD Viewer supports up to 16 IP high definition cameras without the i need for an installed capture card Required RS Supports digital input output devices that allow alarm inputs trigger exter Digital a e nal circuits etc to be customized This functionality requires optional hard Input Output Ware Live View View up to 16 live camera feeds in full screen or arrange the layout and cam eras to your specific needs Layouts include single 2x2 3x3 and 4x4 Zoom Digitally zoom and focus in on specific areas from a camera feed Proxy Server VIG
13. n will latch on and flash red This is also what you will see when a signal loss triggers a relay 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 15 3XxLOGIG Intelligent Video Surveillance 3xLOGIG Intelligent Video Surveillance 5 4 Additional Options This section provides some detail on the options found at the bottom of the VIGIL HD Viewer window Identify Ploritars Run Viewer Dt Startup Start viewer Close Checking this box will display a large number on each of your detected monitors allowing you to easily determine which number corresponds to which monitor Uncheck the box to remove the numbers Identify Monitors b My oia PIS Camera Setup Bercy Type Description Signal Loss Camera 1 Disabled i Camera 2 Disabled he Inte EI Disabled Exp Si Camera Disabled Camera 5 Disabled z Camera 6 Disabled Fead Camera 7 Disabled D ra Monitors vigil AL 1 Relays e DIO Settings Input to reset relays Comart USB 1616 H ai af 9 lt ef 7 9 ef vo z al as 25 77 20 gt Iw Identify Monitors Run Viewer At Startup Close pl e Run Check this box to allow automatic startup of the live viewer when the pro Viewer l At gram is loaded This option only applies to the live viewer the HD Viewer pro Startup gram will load at Windows normally 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Po 14 IJXLOGIC Intelligent Video Surveillance
14. ork Settings IP Address 127 0 0 1 Adds an ADAM 6060 net pate 502 work attached DIO device Specify TCP IP set tings here Timeout 2 ACTi Encoder Network Settings IP Address 127 0 0 1 Adds an ACTi encoder Port 180 device Specify TCP IP and connection settings User Name Admin here Password Pete Timeout 2 Allows for changes to the configuration of the selected DIO Edit device The Edit DIO Device window is identical to the Add DIO Device window 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 12 IXLOGIC Intelligent Video Surveillance 3xLOGIG Intelligent Video Surveillance Kai Removes the selected DIO device from the list 4p J Moves the selected DIO device up down the list and changes the UP Down numbering order of the inputs and outputs This selects a single input to reset all triggered relays This input Input to reset can be configured for Normal Open or Normal Closed operation relays This refers to whether the input circuit is normally complete closed or broken open Input Normal Open Closed Choose to set the normal state for inputs to open or closed Relay Normal Choose to set the normal state for output relays to open or Open Closed closed The numbered buttons in the Relays section allow you to man Relay Buttons Wally enable and disable relays To do this click on the button of the corresponding relay When a relay is enabled the cor 4 alalals el responding butto
15. ow it time to perform the update completely 4 3 Uninstalling HD Viewer To uninstall VIGIL HD Viewer go to Add Remove Programs located in the Windows Control Panel Click Remove by the entry VIGIL HD Viewer Follow the prompts to perform the removal process 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 4 IXLOGIC Intelligent Video Surveillance IJXLOGIC Intelligent Video Surveillance 5 Operation This section details the general usage of VIGIL HD Viewer When the program is opened the main VIGIL HD Viewer window will display File Advanced Settings Help Camera Setup Type Description Show Address Port Timeout IPS Camera User Passwd Preview amp Settings Camera 1 ap w HDCami m f10 1 11 231 22802 60 firms wf i fuse p EE Camera 2 ArecontHTTP vi HDCam2 IM f10 1 11 231 22802 60 firs ll user Camera Settings Camera 3 Panasonic NP1004 NP244 v HDCam3 lv 10 1 11 231 80 60 firs vi Pi ladmin bass Web Settings ee Camera 4 w HDCam4 lv 10 1 11 231 8000 60 1 IPS Pi jadmin ess Web Settings E Camera 5 ap v HDCams vw f10 1 11 231 22802 60 firs v j 8 uer p 00 ex Camera 6 vigil DVR HDCam m f10 1 11 231 22802 60 le ell 11 fuser WS Camera 7 Vigil DVR HDCam7 m 10 1 11 231 22802 60 lee ell 14 fuser ES Camera8 Vigil DVR HDCama MV 10 1 11 231 22802 60 11PS 15 fuser MB Monitors 1 2 Relays AUX Device Settings Input to reset rel
16. process consisting of plugging the DIO board into an available USB port or COM port and installing the driver CD when prompted Pelea ALIS Device Settings Input to reset relays Mane fe Input Normal Open C input Normal Closed Relay Normal Coen Rely Normal Closed EN es es cd ed ed Rel ys OE Opens the AUX Device Settings window where DIO devices can be added configured and removed Note that an AUX device must be installed before this feature is available gt AUX Device Settings Ex tft A Add Edit Delete Down Inputs Outputs Aux Serial Port ALI Device Settings ADAM 6060 1 6 1 6 ACTI Encoder ADAM 4060 Comart USB 1616 4 T 22 Adds a DIO device to the list of available DIO devices Types include ACTi Encoder ADAM 4052 ADAM 4068 ADAM 6060 Comart USB DIO 1616 A and Loopback Device Specifies a USB attached Add Comart USB 1616 A DIO board Enabling Sys tem Beep causes the speaker located on the Mones USB DIO to chirp on events such as triggered USB DIO Board 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 11 3XxLOGIG Intelligent Video Surveillance IJXLOGIC Intelligent Video Surveillance relays and opened closed alarm inputs ADAM 4052 4068 COM Port Settings COM Port com ei Baud Rate 9600 Adds an ADAM 4052 4068 Data Bits 8 j ei COM port attached DIO Stop Bits to device Specify COM port Parity Mere gt settings here Address D Duplex E ADAM 6060 Netw
17. t 352x288 tings 160x120 Yes Messoa JPEG 320x240 HTTP 80 N A No PCM N A 640x480 ADPCM HTTP Pana JPEG or MPEG4 640x480 JPEG se sonic not simul 320x240 RTP Uni 80 er Yes N A NM100 taneously 160x120 cast MPEG4 Set Refresh interval 1280x960 MPEG 4 Pana een oe ae a JPEG MPEG4 Y7 JPEG g ale simul 200x720 RTP Uni SO JPEG admin 12345 Yes yes MPEG 4 Max NP 1004 JPEG l 8 simul taneously cast NP 244 only MPEGA taneous con 640x480 nections 320 x 240 Max 15FPS in JPEG FSM 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 23 3XxLOGIG Intelligent Video Surveillance Table 3 IJXLOGIC Intelligent Video Surveillance Ana 640x480 NW47xS JPEG GE 320x240 NE 160x120 NP472 Pelco 640x480 640x320 ed TESS 320x240 160x120 Pelco 704x470 IP11x TRES I MESS 352x240 3 Mega Sanyo HD JPEG Pixel 640x480 JPEG or MPEG4 384x288 Sony not simul 320x240 taneously 256x192 160x120 StarDot JPEG Geen Pixel Sentry 360 JPEG Any Toshiba JPEG Any HTTP HTTP HTP UDP Multicast HTTP HTTP HTTP HTTP 80 admin Ves lt empty gt 80 N A No 80 49152 ka Yes guest guest Viewing 80 admin admi No n Admin istrator 80 admin admi M s n 80 admin admi No n 80 admin admi No n 80 root ikwb Yes 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 24 N A N A N A Max 15 simul taneous con nections PTZ is digital
18. telligent Video Surveillance 7 1 No cameras are displayed in the live view Check that each camera IS assigned to a layout position See Section 5 1 2 VSX IP Camera Type VSX IP Camera Type The VSX IP camera type includes support for 5 stream types which are configured by adjusting the camera number H 264 Main 1 100 1 Stream ad 101 200 101 Stream MPEG 4 Main 201 300 201 Stream ABS AO 301 400 301 Stream JPEG Stream 501 600 501 3xLOGIC s VIGIL HD Viewer 7 1 User Guide Pg 20 IXLOGIC Intelligent Video Surveillance IJXLOGIC Intelligent Video Surveillance 7 2 The live viewer will not start when Start Viewer is clicked Check that each camera IS assigned to a layout position See Section 5 1 2 VSX IP Camera Type VSX IP Camera Type The VSX IP camera type includes support for 5 stream types which are configured by adjusting the camera number H 264 Main Stream ER 1 SN 101 200 101 Stream MPEG 4 Main 201 300 201 Stream ABS AO 301 400 301 Stream JPEG Stream 501 600 501 7 3 Signal Loss is displayed in the live view e Check the camera settings for the camera that is displaying Signal Loss e Ensure that the camera is online and operating correctly 7 4 DIO device warning box appears Vigil HD Viewer A problem was detected on the DIO device s Comart USB 1616 4 ADAM 6060 Please check your settings andfor contact technical support e Ensure that
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