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Kerio MailServer 6 - Kerio Technologies

1. Figure 5 2 New account settings To make the SPA authentication work both the computer as well as the user account have to be parts of the domain used for authentication Username Username used for logging to the MailServer If the user does not belong to the pri mary domain a full user name including domain is required jwayne company com Password Enter your username Save password This option saves the password It is therefore not necessary to authenticate with login information upon each startup of MS Outlook Press the Retrieve Info button to test if correct user data has been specified and if the connection to Kerio MailServer works properly If the test is finished successfully a corre sponding User Name and Email Address are automatically filled in 6 By default any traffic between Kerio MailServer and MS Outlook is secured by SSL If there are no problems encountered regarding encrypted traffic it is recommended to keep settings unchanged 208 5 2 The Online Offline mode Warning SSLsecured traffic requires installation of an SSL certificate issued by a trustworthy certi fication authority 5 1 3 Automatic updates Updates of Kerio Outlook Connector are performed automatically In addition to this update check for new versions of Kerio MailServer and Kerio Outlook Connector is performed upon each startup of MS Outlook If a new version is available or the versions are diffe
2. 264 6 8 3 Contacts forwarding sssuuilsssssssssss esses 268 6 8 4 Distribution lists ssussssssssssess e 269 10 6 9 Appointments 6 6 6 sees 269 6 9 1 Creating a meeting using the Free Busy server 270 6 10 R SOUTIGC S Lese odierna N De Ca pde shied Sed aww Schere a bated sda Fleet tod 272 6 ll PrivatedtemlS uesssskassa er reeerd bebe Eve IEE CORE NEA RUD U RU EU nd ed ts 215 06 12 NOIOS rucikcuucecu es PEIUS RUPNERN MP EU EE N EE E AE EEEL CE 276 6 13 Troubleshooting ssssssssssss sse 24 1 6 13 1 Spam Not Spam buttons displaying problems 277 6 13 2 Installation and configuration of MS Outlook 2000 277 6 13 3 Messages signed in MS Outlook 0 00000 278 6 13 4 Error in settings of contact folders used as address books 278 6 13 5 Problems with displaying of Free Busy information 279 Web calendars in MS Outlook 2007 ssssssesssse ene 282 7 1 Subscription to calendars sssssssse eee eee ees 282 7 2 Calendar publishing iiuuuuuuuiusslssssssssss sees 289 Support for Windows Calendar ccc essen 294 8 1 Subscription to calendars ssssssssees sees 294 8 2 Calendar publishing ssssssssssssssssssses eee 297 8 3 Sharing of calendars 1 12 30 33 0 E taPIr PR rerba AS REA CEP RES 29
3. sssssssssssssssss see 30 1 6 3 Message writing sssssssssss esee 33 1 6 4 Spellchecker 4 2er RI rIRp x RIeTexer pend ee 40 1 6 5 Spam Hiter susvzcossesbersto stri TETERA EE eE EnC EPERE 41 1 6 6 Automatic check for email addresses ssssuuue 42 1 6 7 Looking up messages sssssssssss see 45 1 6 8 Interrupted connection between the server and the browser 48 1 7 COMUAGUS 2 ssssesre dest banat eee es Ohad heea it ome stated tonne CPG pem CES 48 Lf Contacts display 2jsiacandetisisteatiecavedeadasse oii acowaedoedsen 49 V7 2 NeW COMLACE urn a eee repe birse rad DegdgpzEesdpimeebdus 50 17 9 Private COltact dlilseeelxdejcecreitxeertere28iremeu Ee dede diee 51 1 7 4 Searching in contacts uuuussssssssssssssss sees 52 1 7 5 Contacts forwarding ssssssssssssssssssls sse 53 1 7 6 Public contacts ussssussssssssse PERRI PESENE ETENEE 33 1 7 7 Distributionlists issiiissssssssslssess e 54 1 8 Calendar ssc0qudsccwsedcadet dameds weed Sadie emhtetuew Los eebetamdss eae sacar 57 1 8 1 Calendar view 022 000 ccc cece ene eee 57 1 8 2 Creating and editing events 0 00 20 61 1 8 3 Private Events sisestdacoetdaaand Geet adansiedenssege ks AP SECOS 64 1 8 4 All multiple day event 0 0 000 cee ee 64 1 8 5 Recurred event 2ccctacoosnccdestadeiceceotccddds deat OAE EEEE E 65 1 8 6 A
4. 176 4 7 Windows Mobile 6 0 sssssssssssssss do kenn teens 181 4 0 Pam TEO 2oegate ced curatenti bor acct ees cede rr diode Ee ed EST s 182 4 8 Versa Mail settings uuuuussssssssssse sse 182 4 9 NokiaEseries 0 00 ccc ccc cence e 187 4 9 1 Email For Exchange settings 000 000000000 rnrn 187 4 10 Nokia N73 and N95 2 ccc cece ees 194 4 11 ROadSynC esie 9EWDIPIS RP ERU EPS io xmee Enea NENE EOR EE 194 4 12 Appl dPhOTne isibesaressses sesgisdaqerk ub be ERE RTI DES PESES gui 195 4 12 1 Apple iPhone 1 0 sssssssssssses e 195 4 12 2 Apple iPhone 2 0 sssseeeeeeeeee en 197 4 12 3 Apple iPhone 3 0 uuussssssssssese e 199 Kerio Outlook Connector Offline Edition Luussesssssss 204 5 1 InstallatlOT 2255 ni rvoice ienn cuss Pep Spe top pie dob pd Pd tato dep dre eid a tees 204 5 1 1 Installation on computers where Kerio Outlook Connector has been installed 2223222299 9m RUDESCIRPPPRETRUPESS eases Hees C RREREPGG 205 5 1 2 Profile and Email account settings 0 000000 206 5 1 3 Automatic updates 0 cee e 209 5 2 The Online Offline mode ssssssssse cece eee ees 209 5 2 1 Offline mode settings uusissuussssssssssss sse 210 5 2 2 Synchronization sssssseess ee 210 5 3 COMAIS d2 6995 909veo ene iep i NEN NET GUE
5. Cancel C ok Figure 10 4 Entering administration username and password 6 Then specify login username and password for connection to a Kerio MailServer account 7 Once the wizard is completed the CalDAV account in Apple iCal is ready for use 10 2 2 Manual configuration Unless motivated by special reasons for manual settings perform the configuration by using the iCal Config Tool described in section 10 2 1 To set a CalDAV account in Apple iCal follow these guidelines Run Apple iCal In the menu select iCal Preferences and go to the Accounts tab Click on the button to create a new account In the dialog opened enter your username following the pattern username domain e g gbush company com and password If the account belongs to the primary domain login by username without domain is sufficient You can also define description of the account 5 Click on Server Options and specify server name following either the pattern http server name caldav or https server name caldav see figure 10 6 It is recommended to go for the https option which provides more secure connection between the server and the client To make HTTPS work you must install a SSL certificate on your computer the guidelines are available in chapter 9 8 The full URL is also available at the page Integration with Mac OS X To open this page go to the Kerio WebMail interface s Settings Integration with Mac OS X see figure 10 5 For detail
6. O Where the recipient To or Cc line contains address Where the From line contains address O Where the To line contains address O Where the Cc line contains address x 2 Select the Actions for your rule O Reject message return to sender O Keep in INBOX Discard the message O Send notification 3 Rule Description click on an underlined value to edit it Apply this rule after the message arrives Where the From line contains spam cz Discard the message 4 Name of the rule Discard the message from server spam cz Cancel Figure 5 19 Rule Editor 1 Select the conditions for your rule conditions that must be kept so as the email admin istration meets this rule One or more conditions from this list can be selected Where the recipient To or Cc line contains address The To or the Cc Copy To entry includes defined string email address This means that the address will be sorted by recipient s address 227 Chapter 5 Kerio Outlook Connector Offline Edition Usage example This is helpful when aliases are used to forward email to your ad dress For example orders are sent in this way to sales company com All messages with this address can be delivered for example to a folder labeled as Orders Where the From line contains address The From entry includes defined string email address Usage example This option is useful if you want to save or forward messages from a
7. Directories and Address Books You can choose a directory or address book below to change or remove it Microsoft Office Outlook Address Book Contacts Public Folders Figure 5 5 Address Book Contacts Properties Figure 5 6 Show this folder as an e mail Address Book 4 Enable the Show this folder as an e mail Address Book option and click OK to save settings 5 3 2 Searching contacts via the LDAP directory service MS Outlook allows searching in contacts via the LDAP service The LDAP directory service allows searching of user information email addresses above all as well as automatic filling of addresses in email headers 213 Chapter 5 Kerio Outlook Connector Offline Edition Kerio MailServer includes a proprietary built in LDAP database which can also be used for this purpose It is also possible to use any other LDAP database on other servers if available It is necessary to set properly the address book where contacts will be searched to allow MS Outlook use the LDAP service to access contacts stored in Kerio MailServer Creating an LDAP directory LDAP directories can be added in the Tools Account Settings menu 1 In the Account Settings window go to the Address Books tab and click on New see fig ure 5 7 Account Settings Ea Directories and Address Books You can choose a directory or address book below to change or remove it E mail Data Files RSS Feeds S
8. 115 Chapter 1 Kerio WebMail The notification text can have the following form Message from from subject subject Message body text 1 14 Time zones The whole globe is divided into 24 parts which are called time zones The individual time zones are defined by their shift from UTC Coordinated Universal Time In most cases the time is shifted by one hour but sometimes this shift can be 30 or 15 minutes From the geographical point of view the time zones are delimited by meridians One time zone and one meridian was defined as the origin it is the meridian of Greenwich This meridian is also called the zero or Greenwich Meridian The zone of this meridian uses the universal time UTC which is the same as GMT Greenwich Mean Time Both abbreviations UTC and GMT are used for defining time zones and have approximately the same meaning Kerio WebMail uses the GMT time The method of time zone indication depends on location of the selected time zone to the east or west from the Greenwich meridian If the zone is located east of the greenwich meridian the time displacement is indicated by the sign The zones located west of the meridian are indicated by The time zone issue gets event more complicated when it is necessary to consider the winter time and the daylight saving time Thus the real shift of the local time from the GMT may vary in the course of the year Kerio WebMail considers the winter time an
9. 19 Chapter 1 Kerio WebMail KerioMesiiServer6 INBOX Logout 2 Q h settings Anewmai Rey QFowad asm d i X Q Folders Search Clear 4 Page ofi gt el TTE e fet et Private t3 admin company com Warning 12 53 PM 2kB C Work t amp Benjamin Flykiler Meeting 12 52 PM 4kB amp Calendar A eterso amp z Contacts Cy Diane Peterson Invoice 12 49 PM 2k8 bd E Items John Wayne Holidays 12 48 PM 218 Dra Junk E mail El Notes RSS Feeds Sent Items 23 Tasks amp 3i Public folders Figure 1 8 Email Email folders and their manipulation are addressed in chapter 1 6 Calendar The layout of the calendar s main pane depends on view mode Figure 1 9 shows cal endar in the weekly view mode Beside this mode day and month views are available as well as two types of lists distinguishing events with and without recurrence KerioMesiiServer6 Calendar Logout Q Qm Grn h e x TIF x 8 amp Lone 05 November 11 November week 45 lt lt today gt gt B ismith company com C INBOX 4 08 November Thursday Private ay __ 09 00 am 09 30 AM Meeting Boarding room work amp xj Contacts amp Deleted Items Drafts C Junk E mail E Notes C RSS Feeds c Sent Items al Tasks 9 Public folders Figure 1 9 Calendar For detailed information on calendars see chapter 1 8 Contacts Like
10. 342 10 3 Support for the iCal standard Publish calendar as Work Publish on a Private Server HH Base URL http mail company com ical Calendars Eee Login jsmith Password sees f Publish changes automatically vi Publish alarms vi Publish titles and notes Publish To Do items Figure 10 20 The Publish Calendar dialog Publish calendar as By default the entry includes the name used by this calendar in Apple iCal The title can be edited Publish on In the menu set the a Private Server option Base URL URL address of the server where the calendar would be published The URL address must follow this pattern http server name ical path To publish a calendar in the root folder of a particular mailbox enter URL in the follow ing format http server name ical To publish a calendar in the calendar folder of your mailbox enter URL in the following format http server name ical calendar To publish a calendar to the mailbox of another Kerio MailServer user enter URL in the following format http server name ical userGQdomain folder name It is also possible to publish a public calendar The following URL format must be used http server name ical public folder name Make sure that URL address does not include forbidden characters and symbols This involves spaces between words The special 20 character must be used instead of spaces Here is an example http mail compa
11. coc ow Figure 6 14 Folder mapping 252 6 6 Rules for incoming messages Public folders are mapped to all users automatically 6 5 2 Public folders Public folders are special folders shared by all users belonging to the particular email domain or even all users with an account in the Kerio MailServer By default the folders are in read only mode If desirable administrator of public folders can assign higher access rights Public folders are useful especially for sharing of contacts or information in the company s public calendar 6 6 Rules for incoming messages Rules for sorting and filtering mail at the server can be defined using Kerio Outlook Connector the same rules that can be defined in the Kerio WebMail interface Warning After installation of the Kerio Outlook Connector it will not be possible to use the standard MS Outlook s dialog for administration of rules for incoming mail and alerts Rules and alerts under Tools gt Rules and alerts Use the special dialog in the root folder options to create rules for incoming messages right click the Kerio root s Kerio Properties folder Root folder options include several tabs Open the Rules see figure 6 15 The tab includes rules defined You can enable or disable rules using appropriate matching fields Mark any rule to view detailed information about this rule in the Rule description window Rules are tested from the top downwards
12. 245 Chapter 6 Kerio Outlook Connector HTTP port The HTTP S protocol uses the Free Busy calendar and applications for automatic updates of Kerio Outlook Connector Port number must be identical with the port number for the HTTP S service used by Kerio MailServer If you want to use SSI secured HTTP protocol it is necessary to install a trustwor thy certificate on the client station details on its installation are provided in chap ter 6 9 1 Timeout Time spent by the application waiting for a response from Kerio MailServer Secured Connection SSL This option enables the SSL encrypted communication using IMAP SMTP and HTTP Warning The settings of this option apply generally to all protocols It is not possible to enable encryption for separate ones The Default Values button changes all settings to their default values Connection name Kerio Outlook Connector Store is used by default This name can be changed Name and its visibility email address and a Reply To address can be set in the Name tab Kerio Outlook Connector 20x Account Advanced Sender m User Information Name Sales E mail Address sales company com Reply To Address jwayne company com Figure 6 6 Account settings sender information settings Name The name that appears in sent email messages Email Address The email address from which the messages are sent Address for replies Address to which replies w
13. Chapter 5 Kerio Outlook Connector Offline Edition New appointment Meetings are created in a similar way as events Free Busy server s security Traffic between the Free Busy server and MS Outlook can be secured by SSL encryption This requires SSL encryption to be enabled in the account settings and the Kerio MailServer s SSL certificate to be installed For this purpose you can use either a certificate issued by a trust worthy certification authority or a so called self signed certificate which can be generated in Kerio MailServer for details on certificates as well as their creation and authorization refer to Kerio MailServer 6 Administrator s Guide Enabling SSL traffic in account settings In account settings under Tools Account Settings on the E mail tab click on the Kerio MailServer KOC Offline Edition account and in the account settings on the Server Details enable Use secured connection SSL Installation of the certificate in Internet Explorer 1 Run Internet Explorer and specify the corresponding URL to login to the Kerio WebMail interface SSI secured protocol must be used for the connection to the server This implies that the URL should start with https example https mail company com 2 The Security Alert dialog will be opened see figure 5 13 In this dialog click on View certificate Security Alert xi Information you exchange with this site cannot be viewed or F changed by
14. Figure 5 17 Options Kerio MailServer 225 Chapter 5 Kerio Outlook Connector Offline Edition Warning After installation of the Kerio Outlook Connector it will not be possible to use the standard MS Outlook s dialog for administration of rules for incoming mail and alerts Rules and alerts under Tools Rules and alerts 5 7 1 Creating or changing a rule New rules can be created under Tools Options on the Kerio MailServer tab see figure 5 17 Click on Filtering Rules This opens the dialog where rules can be managed see figure 5 18 Filtering Rules xi The rules will be applied to all messages delivered to the server in the order in which the rules are shown Out Of Office Modify Remove Edit Script Dr Dr Up Moye Down Rule description dick on an underlined value to edit it Apply this rule when the message arrives Where message has been marked as junk e mail Move it to Junk E mail and Stop processing more rules he l Figure 5 18 The Filtering Rules dialog The following buttons and functions are available e New creates a new rule see below e Modify edits selected rule see below e Copy copies an existing rule This rule must be renamed This function can be useful when you intend to create a new rule that differs from the existing rule only in details e Remove removes the selected rule e Edit Script edits the
15. Leopard and Snow Leopard are registered trademarks or trademarks of Apple Computer Inc Cybertrust is registered trademark of Cybertrust Holdings Inc and or their filials Thawte is registered trademark of VeriSign Inc Entrust is registered trademark of Entrust Inc Palm Treo and VersaMail are registered trademarks or trademarks of Palm Inc Mozilla and Firefox are registered trademarks of Mozilla Foundation NotifyLink is registered trademark of Notify Technology Corporation BlackBerry is registered trademark of Research In Motion Limited RoadSync is trademark of DataViz Inc Nokia and Mail for Exchange are registered trademarks of Nokia Corporation Symbian is trademark of Symbian Software Limited Sony Ericsson is registered trademark of Sony Ericsson Mobile Communications AB SpamAssassin is trademark of Apache Software Foundation SpamHAUS is registered trademark of The Spamhaus Project Ltd 368 Glossary of terms CalDAV CalDAV is an extension of the WebDAV interface for exchange of calendar data It can be used for synchronization of calendars between your client and server scheduling of meetings with assistance of the Free Busy server and delegating of calendars to other Kerio MailServer users DNS DNS Domain Name System is a distributed database service used to convert domain names into corresponding IP addresses Email address An email address determines the se
16. M Remove alarms Mi Remove To Do items Figure 10 19 Setting details Title Any name used for the calendar in Apple iCal Refresh The calendar will be refreshed in the interval set Unless the user has a fast Internet connection it is not recommended to set the interval too short calendar is completely reloaded upon each refresh Remove alarms Alarms will be disabled for the calendar pop up reminders It is recommended to enable this option since the calendar is available for reading only and it is not possible to close or manipulate with alarms Only the calendar s owner is allowed to manipulate with them Remove To Do items The calendar will not include To Do items Calendar publishing Calendars can be published to the following stores e toa personal account in Kerio MailServer e toan account of another Kerio MailServer user username and password are required unless the user creates a new calendar folder and shares it e to any WebDAV server in the Internet When published the calendars will be available at the server for reading only This implies that it is not possible to edit add or remove events Calendars can be published through the Calendar Publish menu This opens a dialog see figure 10 20 where URL address can be specified and other publishing parameters can be set Itis also possible to set that the calendar is re published upon each change the entire calendar is always published not just changes
17. Perform the following actions to mailbox ukemi A OO A S Figure 13 2 The Junk Mail tab Advanced settings 13 2 Apple Mail 10 5 13 2 1 Exchange account Support for Apple Mail in Exchange accounts results in displaying of all the following folder types saved in Kerio MailServer e email e calendar e notes e tasks these items are saved in a special folder created in To Do Note In Apple Mail only direct subfolders of the root folder can be viewed Further subfolders will not be shown As to public folders the following types are displayed e email e calendar e notes Public folders are displayed only if subscribed click on the arrow in the Public folders toolbar and on the Subscription List tab check folders to display Apple Mail does not support the calendar view mode and therefore each event is displayed as one email message Such messages include an ics attachment with all data associated with the corresponding event Thus each event can be simply imported to Apple iCal for details see chapter 10 where it can be displayed easily 366 13 2 Apple Mail 10 5 Note and To Do items created in Apple Mail can also be accessed via Kerio WebMail They will be stored in the Apple Mail To Do folder 13 2 2 IMAP account Support for Apple Mail in IMAP accounts allows viewing of all mail folder types This applies also to all types of public folders However only folders created directly from the
18. Send cj G g Recurrence CX Cancel Invitation 4 X Appointment Scheduling Zoom 10095 Day View x EM All Attendees E Q Sales lt jsmith company cor Wednesday April 22 2009 10 00 11 00 12 00 13 00 14 00 15 00 16 00 8 00 2 00 10 00 iwayne company com 1 dpeterson company com dpeterson company com Click here to Add others w Options v Meeting start time Wed 4 22 2009 a 30 x lt lt AutoPick Next gt gt Meeting end time Wed 4 22 2009 gt so gt Bi Busy Tentative ME Out of Office X No Information Figure 6 29 Usage of the Free Busy calendar The slide window in the schedule shows the time of the suggested meeting marked by a green and a red vertical lines where the time range starts and ends The window can be moved extended or narrowed by the mouse pointer Warning For successful authentication to Free Busy server specify the Subject item in the Appoint ment tab Free Busy server s security Traffic between the Free Busy server and MS Outlook can be secured by SSL encryption This requires SSL encryption to be enabled in the account settings and the Kerio MailServer s SSL certificate to be installed For this purpose you can use either a certificate issued by a trust worthy certification authority or a so called self signed certificate which can be generated in Kerio MailServer for details on certificates as well as their creation
19. v Size Categories Arrange By gt tf John Wayne 7 13 55 t Diane Peterso Sort Ascending 17 13 54 259 B AV Sort Descending rcm TRE V 7 13 51 259 B A nam Group By Box Remove This Column A Field Chooser Best Fit Format Columns Customize Current View Figure 5 25 Message grouping settings 2 A new bar appears above the list s header Use the Drag amp Drop method to drag any column on it The column disappears from the message list and messages are sorted by it see figure 5 26 If you need an advanced filter simply add another column as search criteria and add it to the first one Columns will be ordered hierarchically 235 Chapter 5 Kerio Outlook Connector Offline Edition Search Inbox X 8 Subject Received Size Categories E From Diane Peterson 2 items A Order Mon 4 20 2009 3 25 PM 259 B 3 From John Wayne 2 items A Fw Offer Wed 4 15 2009 3 35 PM 849B Vacation Wed 4 15 2009 3 18 PM 259 B Figure 5 26 Grouping by the From column Grouping can be also removed Right click on the column by which the email was sorted the From column in this case and select Don t Group By This Field see figure 5 27 Search Inbox Arrange By Sort Ascending Size Categories Sort Descending Group E Remove This Column Field Chooser Best Fit Format Columns Customize Current View Figure 5 27 G
20. Auth Type Simple B Cone E Figure 11 1 Apple Address Book settings Name Name of Kerio MailServer is required in this entry Server IP address or DNS name of the computer where the Kerio MailServer is running 347 Chapter 11 Apple Address Book Support Search Base Specify a location of contacts in the LDAP database see above If the entry is not speci fied all subscribed contact folders will be searched through If you want to access all private and subscribed shared and public folders leave the entry blank or enter fn ContactRoot More precise specification of searched section of the LDAP database enables to access only some types of contacts To better understand various alternatives read the following examples e cn wsmith company com fn ContactRoot the look up will be performed only in folders of the jsmith company com user e fn personal fn ContactRoot only folders of the user currently connected to the LDAP server will be searched through This option is identical with the pre vious one however it is not necessary to specify username or email address of the user This option may be helpful for example when configuring multiple clients etc e fn public fn ContactRoot only public contact folders will be searched through e fn Contacts cn wsmi th company com fn ContactRoot only the Contacts folder of the jsmith company com user will be searched through e fn PublicContacts fn public f
21. The dialog includes a menu where it can be set how old data will be synchronized New events will be synchronized without exception However to shorten the time needed for synchronization it si possible to set the maximum age of events to be 174 4 6 Windows Mobile 5 0 AKU2 synchronized it is not necessary to synchronize old data where the information will not be needed any longer By default data up to two weeks old is synchronized If you need to synchronized also older data change the settings In such a case bear in mind that at least the first synchronization may take longer ActiveSync G Til ok Calendar Sync Options 9 Synchronize only the past 1 Month Y All 2 Weeks 1 Month 3 Months 6 Months Figure 4 35 ActiveSync calendar synchronization settings E mail Sync Options Selection of the E mail folder and a consequent clicking on Settings opens a dialog with synchronization settings see figure 4 36 The dialog includes several options to customize synchronization ActiveSync G Til LEE E mail Sync Options 9 When synchronizing messages Include the previous Limit e mail size to D 5 KB Y Include File attachments Only if smaller than KB Figure 4 36 ActiveSync email synchronization settings e Include the previous this option allows to set how old messages will be synchronized By default messages up to three days old are included in the synchronization
22. dbeckham e Password user password used for authentication at the server 196 4 12 Apple iPhone 7 Set configuration for outgoing email e Host Name internet name or IP address of Kerio MailServer example mail company com or 212 45 62 2 If you do not know your server s name contact your administrator e User Name user name used for connection to the server this item is op tional your network administrator will inform you whether it is necessary to specify it or not e Password user password used for authentication at the server this item is optional your network administrator will inform you whether it is necessary to specify it or not 8 Click Save to save your account settings Now it is necessary to set correct folder mapping 1 Reopen account settings and select Advanced scroll down to the end of the account 2 Change mapping for these items Drafts Mailbox Drafts Sent Mailbox gt Sent Items and Deleted Mailbox Deleted Items Events and Contacts Direct synchronization of Apple iPhone with Kerio MailServer is not supported Calendars and contacts can be synchronized only over the desktop application Apple iTunes version 7 3 and higher Events Events can be synchronized with the following applications e Apple iCal all calendars can be synchronized e MS Outlook only the default calendar s events can be synchronized e Windows Calendar iTunes do not support this sync
23. e Limit e mail size to only messages of size up to the value set will be syn chronized e Include file attachments if this option is enabled attachments are also included in synchronization e Only if smaller than the value entered in this option sets the maximum size of email attachments to be synchronized Larger attachments are excluded from synchronization 175 Chapter 4 Data synchronization with mobile devices The settings described above help decrease time needed for synchronization as well as the load of the synchronization on network connection 6 Once the settings are done save the configuration by clicking on Finish Now the first synchronization between the device and Kerio MailServer will be started During the synchronization a dialog appears requiring confirmation of appliance of the security policy see figure 4 37 Use the OK button for confirmation otherwise the syn chronization will not be completed correctly Exchange Server mail cornpany com must enforce security policies on your device to continue synchronizing Do you want to continue Figure 4 37 Wipe confirmation Other ActiveSync settings are focused in your device s user s guide 4 6 2 ActiveSync settings in Smartphone Edition It is not necessary to install the ActiveSync application since it is included in the Windows Mobile operating system it can be found under Start gt ActiveSync Before the starting to c
24. 10 03 2008 boardroom_elara boardroom_elara company com Boardroom in the fourth floor flipchart flipchart company com Done Projector projector company com Projector Required gt f peterson company com jwayne company com Optional gt I Resource gt boardroom lt boardroom company com gt Done Figure 1 61 Resource reservation You may have noticed that there are also other attendees in the list shown in figure 1 61 Resources can be reserved either for usual appointment or for meetings see section 1 8 6 Resource calendar Each resource created in the system has its own calendar where all reservations are displayed Calendars of individual resources can be subscribed through the standard sharing process subscription of shared folders is focused in chapter 1 11 6 Most user can access resource calendars in the read only mode Resource calendars can be edited only by the resource manager The role of resource managers and their rights are addressed in the following section Reservation management In certain situations it is necessary that a resource is booked even if it has already been re served or that there is no other way than to make the reservation by a phone call For such purposes there exists a user with special rights who is a manager of the company resources and can access their calendars Resource managers can access resource calendars with admin istration rights This implies that they can edi
25. All day event In the All day event the start and end time items are missing This means that this event will be in progress over the entire day but other events can be still planned for this day The typical example is setting entire day events like wedding anniversaries symposiums vacations business trips etc Reminder Reminder is a special function of the Kerio WebMail interface that allows reminding of events If the reminder is set for an event an alert is displayed at the defined time that informs of an upcoming event s The default alarm time is set to 15 minutes but any different value can be selected from the drop down list To cancel the reminder simply disable the option in the event s edit dialog box The event reminder see figure 1 50 is displayed as an alert window including a list of upcoming events Each row contains the subject of the specific event task and time left to the upcoming event Note Besides events it is also possible to use the reminder for Tasks Therefore a single alert window may contain both events and tasks if their reminder time is the same It is also possible to set another interval for later reminder of the event This might be helpful especially when you have no time to focus to the event s subject at the particular moment Set the desired time to the next reminder from five minutes to two weeks in the pull down menu in lower part of the window and click Remind me later It is also possible
26. Click on Remove Kerio WebMail asks if you really want to remove the folder Once con firmed the folder is either moved to Deleted Items or it is removed immediately This depends on settings of the Delete messages permanently option in Kerio WebMail for de tails on user settings see chapter 1 12 1 Note From technical reasons it is not possible to remove default personal folders Therefore the Removed option is missing in their pop up menu Move folders Folders can be moved within the folder tree either through the pop up menu or by using the Drag amp Drop method e Drag amp Drop 1 Select a folder to be moved 2 Click on the folder 3 Hold the mouse button and drag it over the folder to which the selected item will be moved When a green icon appears at the pointer let hold of the mouse button to move the folder see figure 1 76 90 1 11 Folder Administration 2 Folders 0 0 amp jsmith amp company com 3 INBOX 1 Figure 1 76 amp Settings Moving folders by the Drag amp Drop method Note Unless the folder is dragged over a folder where it can be moved a red icon is displayed meaning it is impossible to move the message to the particular location Pop up menu l 2 Select a folder to be moved This opens the folder s pop up menu see figure 1 75 2 Folders 3 INBOX 1 Private a 3 Work ak 3 gt Calendar 3 amp xj Contacts H amp Del
27. Kerio Technologies has developed the Kerio Sync Connector for Mac application which allows direct data synchronization with the mailbox in Kerio MailServer Kerio Sync Connector for Mac is recommended to be installed especially on computers with Mac OS X 10 4 Tiger In Mac OS X 10 5 Leopard it s replaced by support for CalDAV Kerio Sync Connector for Mac and its features are focused in chapter 2 10 2 CalDAV support Since Mac OS X 10 5 Leopard Apple iCal supports the CalDAV protocol This protocol is also supported by Kerio MailServer making it possible to use the protocol for communication between both applications Synchronization over CalDAV features the following options 325 Chapter 10 Apple iCal Support e synchronization of calendars e synchronization of To Do with the Tasks folder in the mailbox e scheduling of meetings e resource scheduling e delegating folders e providing information regarding availability of Kerio MailServer users e setting of private events in calendars featured on Apple iCal 3 0 3 and higher If you use Mac OS X 10 5 Leopard and you have so far used the Kerio Sync Connector for synchronization of calendars it is recommended to disable synchronization of calendars and set connection to CalDAV server because this option provides also the option of meeting planning and delegation of calendars to other users Warning If you have installed and configured Kerio Sync Connector s
28. Onthe Server tab use the Sync with this server entry to specify Internet name of the server where your email account is created at figure 4 11 address mail company com is used 5 Click on Options and set the following parameters on the Connection tab 158 4 4 Windows Mobile 2003 and 2003 Second Edition ActiveSync T 2 Til c 1 22 ok Server Synchronization Sync with this server mail cornpany com This server uses an SSL connection Sync these items Calendar v E Contacts v Inbox PC Server Mobile Schedule Ej Figure 4 11 ActiveSync basic server configuration ActiveSync T 2 Til m 1 24 fok Server Logon Credentials User name jsmith Password soo e e se soe ke joke Domain company com Save password required For automatic sync Connection aues b Figure 4 12 ActiveSync user login data settings User name Use this entry to specify the user name used for authentication to Kerio MailServer Password Use this entry to specify the password used for authentication to Kerio MailServer 159 Chapter 4 Data synchronization with mobile devices Domain Use this textfield to enter the email domain name usually it is the part of your email address after the symbol Save password If you do not wish to be asked for the login data by each startup of the synchroniza tion enable this option If you want to use the feature of automatic synchronization this
29. Rule Description click on an underlined value to edit it Apply this rule after the message arrives Where the From line contains spam cz Discard the message 4 Name of the rule Discard the message from server spam cz Cancel Figure 6 16 Rule Editor Where the From line contains address The From entry contains the string Where the To line contains address The To entry contains the string Where the Cc line contains address The Cc Copy To entry contains the string Where the Sender line contains address The Sender entry includes the string This entry is often contained in messages sent automatically mailing lists etc where it stands for the From entry Where the Subject contains specific words The Subject entry contains defined string s Kerio MailServer spam filter can be set so that the Subject entry will include results of antispam tests the value is represented by asterisks Using this feature spam may be filtered easily Simply insert the number of asterisks that will specify the rule Messages that match this rule will accept this specification Where the message has an attachment At least one attachment must be appended to the message 255 Chapter 6 Kerio Outlook Connector Where the message size is more less than size The message size exceeds the specified value To specify the size you can select from the following units bytes B kilobytes KB and megabytes MB Where th
30. The last setup window see figure 4 54 includes the Test Settings button which can be used to test if the connection of Palm Treo to Kerio MailServer works correctly keriomail Basic setup for your mail account is completed To exit select Done For additional settings select Advanced To try your connection select Test settings Figure 4 54 Testing basic settings If the connection is established successfully it is not necessary to perform any other settings Close the wizard by using the Done button This option closes the wizard and saves the settings If the connection fails check the settings and or contact your network administrator In specific cases it is necessary to continue in the account setting These additional set tings include situations where SSL encryption should be disabled a non standard port should be set for the connection or and authentication should be set on the proxy server e Enabling disabling SSL encryption and setting another port for the connection In the last step of the wizard see figure 4 54 click on Advanced This opens an other dialog shown at figure 4 55 where the following settings may be performed Advanced Incoming Server Settings Port Number 443 V Use Secure Connection SSL Cane Figure 4 55 Advanced settings SSL encryption 185 Chapter 4 Data synchronization with mobile devices Use Secure Connection SSL By default SSL encr
31. calendar attachments will not be published Figure 7 9 Publishing a calendar publishing parameters Publishing Name used for the publishing Location First enter URL path to the store where the calendar will be published For the URL specification use the following pattern http server_name ical path For better understanding view the following examples To publish a calendar in the root folder of a particular mailbox enter URL in the following format http server_name ical To publish a calendar as a subfolder of the calendar folder of your mailbox enter URL in the following format http server_name ical calendar To publish a calendar to the mailbox of another Kerio MailServer user enter URL in the following format http server name ical domain user name folder name It is also possible to publish a public calendar The following URL format must be 291 Chapter 7 Web calendars in MS Outlook 2007 used http server name ical public folder name Time range Time span taken by the published calendar Details This item includes a menu which allows to limit visibility of calendar items 3 Click on Next This opens the Published Calendar Settings dialog where additional publish ing parameters can be set see figure 7 10 Published Calendar Settings 21 xj Upload Method C Automatic Uploads Upload updates periodically Single Upload Updates will not be uploaded Private I
32. enter the URL in the following format http server_name ical for example http mail company com ical e It is also possible to subscribe another user s calendar if the user shares it for you For the login URL use the following pattern http server_name ical domain user_name calendar for example http mail company com ical company com jsmith PersonalCalendar e To subscribe the default calendar use the following URL format http server_name ical public e tis also possible to subscribe another user s calendar s if shared The following URL format must be used http server name ical public calendar name Secured SSL encrypted version of the HTTP protocol can also be used for subscription to a calendar Some servers may even require encrypted connection In such cases use the https string instead of http 295 Chapter 8 Support for Windows Calendar Warning If SSL encryption is used it is necessary that a valid SSL certificate is installed on the host 2 Once a valid URL address is entered click on Next 3 This opens a window for specification of login username and password for connection to a Kerio MailServer account When logged in successfully the next page of the wizard is opened where other parameters of the subscribed calendar can be set see figure 8 2 LES Subscribe to a Calendar Calendar subscription settings Calendar name Calendar Update interval Every 15 min
33. sounds images 371 Index A account settings 245 ActiveSync 10 Apple iPhone 2 0 198 Apple iPhone 3G 198 installation of the SSL certificate in WM 5 0 149 installation of the SSL certificate in WM 2002 149 Palm Treo 650 182 Palm Treo 680 182 Palm Treo 700p 182 RoadSync 194 settings 151 157 165 171 176 SSL certificates in Sony Ericsson 150 synchronization 147 Windows Mobile 5 0 170 Windows Mobile 5 0 AKU2 170 Windows Mobile 6 0 181 Windows Mobile 2002 151 Windows Mobile 2003 157 resources 535 scheduling of meetings 331 settings 528 subscription to calendars 340 synchronization 330 Apple iPhone 147 195 calendar 197 contacts 197 email 196 Apple iPhone 2 0 197 settings 198 Apple iPhone 3 0 199 Apple iPhone 3G 197 Apple Mail 10 groupware support 3565 IMAP account 363 367 Junk 365 spam 364 Apple Mail 10 4 Exchange account 363 Apple Mail 10 5 Windows Mobile 2003 Second Edition 157 Exchange account 366 Apple Address Book 10 346 Mac OS X 10 2 Jaguar 546 Mac OS X 10 3 Panther 347 Mac OS X 10 4 Tiger 347 Mac OS X 10 5 Leopard 347 synchronization 349 Apple iCal 10 325 appointments 331 availability 335 CalDAV 325 326 calendar publishing 342 delegation 336 iCal Config Tool 326 iCalendar 340 Kerio Sync Connector for Mac 325 private event 339 attachment 29 32 36 Drag lt e gt amp lt e gt Drop in Firefox 39 authentication to Kerio WebMail 13 C calendar 57 allday 64 event 61 Free Busy
34. used as default for the secured version of LDAP service see figure 6 26 266 6 8 Address books and contacts Microsoft LDAP Directory Ed Connection Search Display Name The display name as it appears in the Address Book mail company com Connection Details 5 Port 389 Lise Secure Sockets Layer Zu ENTM Figure 6 26 Microsoft LDAP Directory Connection Search for On the Search for tab set Search base Microsoft LDAP Directory Ed Connection Search Server Settings Search timeout in seconds ro Specify the maximum number of entries you o wish to return after a successful search Search Options Search base n Contacts cn jsmith company com fn ContactRoot Example cn users dc exchange dc microsoft dc com Figure 6 27 Microsoft LDAP Directory Search for If you want to access all private and subscribed shared and public folders leave the entry blank or enter fn ContactRoot Specify appropriate branch of the LDAP database in more details to limit access only to certain folders To better understand various alternatives read the following ex amples e cn wsmith company com fn ContactRoot it will be searched only through contact files of the user 267 Chapter 6 Kerio Outlook Connector john company com e fn personal fn ContactRoot it will be searched only through contact files of users that are
35. 1 13 1 11 2 Creating folders Any new folder is created as a subfolder of an existing folder To create a folder on the top level create it as a sub folder of the root folder The root folder is the primary folder on the highest level the name of the root folder is the same as the user s email address The root folder also can be renamed The following steps must be taken to create a new folder l First select the superior folder and right click on it It is recommended to use the same folder types for all subfolders In other words email folders should be created as subfolders of other email folders and not under a calendar folder for example These rules keep the folder tree well organized and comfortable 2 In the folder s pop up menu just opened click on New subfolder see figure 1 73 Y BSettings Folders B jsmith company com B INBOX 1 Open in new window g g Cul New subfolder H gContact Delete HG Deleted Move to Folder Drafts Mark all as read cjJunkE Move or copy all E Notes Delete all CjRSSFee Access Rights Sent Items Sal Tasks 4 9 Public folders Figure 1 73 Folder s pop up menu 88 1 11 Folder Administration 3 In the dialog just opened specify name of the folder and select its type e Email for storage of email messages e Contacts where user personal information is kept e Calendar management of events and meetings e Notes storage an
36. 10 2 4 Appointments Meetings are special calendar events where email addresses of other participants can be in volved Once a meeting is created addresses can be added to which the message will be sent these special messages are called invitations Invitations are special messages informing users of topics times and place of a meeting Invitations include special accept reject but tons Information derived from the participant s reaction is sent to the meeting initiator chair member The initiator thus know whether the persons invited come or not It is also possible to send updates related to meetings when the initiator modifies the invitation New meeting Meetings are created as events 1 Double click on a calendar and create an event 2 Double click on the event and click on Edit in the dialog just opened 3 This opens an event s edit window where advanced settings can be done 4 Use the attendees option to specify email addresses of invited users see figure 10 8 Meeting location all day from to 8 00 AM Meeting repeat end Board room calendar alarm alarm attendees url note Board room f1 01 14 2008 08 00 AM 01 14 2008 09 00 AM Every week Never Bl Calendar Message with sound ej Basso 15 minutes before None dpeterson company jwayne company com ablack company com Available Meeting Times Non None Send Figure 10 8 Meeti
37. 236 searching contacts via MAPI 211 searching via LDAP 213 synchronization 210 system requirements 241 tasks 224 update 209 Kerio Outlook Connector Offline Edition 9 resources 22 373 Index Kerio Sync Connector 10 11 355 fixing 361 installation 355 log 360 settings 357 Kerio WebMail 9 12 automatic logout 26 folder duplications 26 language 98 localizations 98 message size limits 26 pop up killers 26 resources 72 Today 22 103 Kerio WebMail Mini 9 14 118 access rights settings 120 contacts 129 email 123 folder administration 119 user settings 133 Kerio WebMail Mini for mobile devices 137 contacts 14 distribution lists 142 message reading 138 message writing 139 new contact 142 L logging out of Kerio WebMail 17 M messages signed in lt e gt nbsp lt e gt MS lt e gt nbsp lt e gt Outlook 27 276 Microsoft Entourage 10 300 303 delegating folders 313 Free Busy 309 LDAP 305 LDAP settings 307 scheduling of meetings 309 settings 301 SSL 318 Microsoft Entourage 2004 free busy 305 SSL certificate import 321 move or copy drag lt e gt amp lt e gt drop 24 moving and copying items 24 MS lt e gt nbsp lt e gt Entourage resources 310 MS lt e gt nbsp lt e gt Outlook calendar publishing 289 iCal 282 iCalendar 282 sharing of calendars 282 subscription to calendars 282 web calendar 282 N notes 6 amp 4 276 editing 85 forwarding 86 new 85 NTLM settings in MS lt e gt nbsp lt e
38. 3 dd9028283 Resource reservation Meeting 5X Meeting Insert Format Text f G EgAppointment a Q Recurrence j A x a By ai Q TimeZones v E Spelling Meeting Cancel _ Meeting a 2 15 minutes Invitation lt gt Workspace 4 amp 3 Sa Categorize jj Notes Acdions Show Attendees Options Proofing OneNote i Send 13 00 14 00 15 00 i John Smith lt jsmith compam jwayne company com v4 v4 v v i flipchart amp company com Click here to add a name 4 d Add Others Options Start time Wed4 22 2009 10 30 gt lt lt AutoPick Next gt gt Endtime Wed4 22 2009 12 00 x BE Busy Z Tentative M Out of Office N No Information Outside of working hours Figure 5 14 Resource reservation You may have noticed that there are also other attendees in the list shown in figure 5 14 Resources can be reserved either for usual appointment or for meetings see section 1 8 6 Resource calendar Each resource created in the system has its own calendar where all reservations are displayed Calendars of individual resources can be subscribed through the standard sharing process subscription of shared folders is focused in chapter 5 10 1 Most user can access resource calendars in the read only mode Resource calendars can be edited only by the resource manager The role of reso
39. 4 The Kerio WebMail environment Today page For details on where and how number of days to be displayed can be set see chapter 1 12 1 e Tasks by default this section shows a list of tasks set for the current day However in the user interface it is possible to change the Today page settings so that all tasks included in the particular folder are always displayed The settings are addressed in chapter 1 12 1 To make manipulation with tasks even more comfortable various types of information are also displayed such as priority an exclamation mark or a blue arrow information on uncompleted tasks where the due date has already expired items marked red etc These attributes are shown at figure 1 13 e Quota server administrators can set a so called quota and apply it to particular mailboxes The quota is a limit for number of messages and for diskspace reserved for the mailbox The Quota section informs users if quota is set and how much of the reserved mailbox capacity is left When the mailbox is full the server generates an automatic message recommending to remove some messages in the mailbox and sends it to the corresponding user If the user ignores this warning other mail will not be delivered to the mailbox since no more capacity is left e Messages by default this section shows all unread email in Inbox In the Kerio WebMail user settings it is possible to allow also displaying of other email folders De
40. Book with an email account in Kerio MailServer The main benefit of Kerio Sync Connector is that the synchronization for both applications can be set at a single point Moreover Apple iCal data is synchronized in both directions for the selected calendar s which use the Kerio MailServer s data store Warning Kerio Sync Connector does not support synchronization of distribution lists If you use Mac OS X 10 5 Leopard it is recommended to use rather synchronization via the built in CalDAV account in Apple iCal for details see section 10 2 than via Kerio Sync Con nector This can be done by disabling calendar synchronization upon installation of the Kerio Sync Connector and setting a CalDAV account in Apple iCal for details read section 10 2 2 These settings will not affect synchronization of contacts in Apple Address Book Note e Local contacts are always synchronized along with the default private Contacts folder e Calendars and contacts saved in Kerio MailServer as subfolders will not be synchro nized e To Do items are synchronized against the Tasks folder In Apple iCal items of the Tasks folder will be synchronized with the Calendar folder If synchronization of the Calendar folder is not allowed tasks will not appear in the To Do items in Apple iCal 12 1 Installation Kerio Sync Connector can be installed on workstations with operating systems Apple Mac OS X 10 4 11 and higher The installation is perfor
41. Certificate Figure 6 30 Security Alert In the dialog with certificate details displayed click on the Install certificate button A certificate installation wizard is opened There is nothing to be set in the wizard Simply confirm all settings and close the wizard to install the certificate 6 10 Resources Kerio MailServer now provides an electronic management of resources shared by employees of your company Resources are rooms and devices available in the company such as OHPs whiteboards cars etc Resource management allows to book a resource for a particular time view current resources and their reservations in the Free Busy calendar for details on Free Busy calendars and information on appointments see section 6 9 when planning reservations subscribe resource calendars by using standard sharing delegation set the resource manager who can decide on priorities in case of any collisions in reservations 272 6 10 Resources Resources can be booked by using the existing calendar system Resource reservation is based on creating of en event The feature works similarly as appointment scheduling The main difference is that the Attendees tab must include the resource selected from the contact list it can naturally also include contacts of attendees In the Free Busy calendar you can see whether the resource is available for the scheduled time or not Note To make a resource available for booking it is necessary
42. Details g Hide Certificare Continue A Figure 9 21 Certificate Details 4 Use the mouse pointer to move the certificate s icon to the desktop as shown at fig ure 9 22 Now the Mac OS X version plays role For Mac OS X 10 3 Panther and Mac OS X 10 4 apply the following procedure 1 Onthe desktop click on the certificate In the Add Certificates dialog box see figure 9 23 select the X509Anchors store type in the Keychain menu The X509Anchors store includes saved certificates which can sign and thus make trustworthy other certificates It also stores all trustworthy certificates Certificates work only if they are in the X509 format encoded by Base64 If a certificate does not meet these conditions it is possible to convert it by a special application Microsoft Cert Manager This application can be found under Applications Microsoft Office Office Microsoft Cert Manager However in this case usage of the application would be irrelevant Kerio MailServer creates certificates in the X509 format encoded by Base64 322 9 8 Secure communication of Kerio MailServer with MS Entourage 00606 Failed to open page Safari can t verify the identity of the website localhost authority You might be connecting to a website that is pretending to be localhost which could put your confidential information at risk Would you like to connect to the website anyway B The certificate for this website
43. El Notes Cj RSS Feeds Cj Sent Items ot G Public folders Thu 11 08 200 Make order Wed 11 07 2007 not started 0 Figure 1 11 Tasks For detailed information on tasks see chapter 1 9 Notes The main pane of the Notes folder provides a list of notes see figure 1 12 The notes use customizable colours to distinguish various topics The main pane also includes a toolbar allowing creation of new notes their removal printing etc KerioMesiiServer6 E Notes Logout A B Newnote X 9 Folders Search B ismith company com S 3 C INBOX 1 SM Er E Gg Calendar E Call Mr Black 01 27PM z Contacts E Buy bread and milk 01 27 PM amp Deleted Items E Bait in the Pub Artie 01 26 PM cj Drafts E Buy birthday present 01 26 PM E Junk E mail kl i E RSS Feeds Cj Sent Items cl Tasks w Q Public folders Figure 1 12 Notes 21 Chapter 1 Kerio WebMail For detailed information on notes see chapter 1 10 1 4 3 Today page The Today page provides overview of the current status of the mailbox It shows current number of unread messages in Inbox Settings allow to add more folders for which this infor mation will be shown as well as tasks and events for the current day It also includes a quota for disk space reserved for the particular mailbox if the quota has been set by the server administrator This section also provides information about current free and occupied space
44. If it can be configured e g in Internet Explorer it is recommend to enable support for SSL 3 0 and TLS 1 0 versions 12 1 2 Authentication to Kerio WebMail 1 2 Authentication to Kerio WebMail To access the Kerio WebMail interface service using a web browser insert the IP address or the name if it is contained in DNS of the computer where Kerio MailServer is running A protocol has to be specified in the URL either HTTP for non secured access or HTTPS for SSL encrypted access The URL can have the following form http 192 168 1 1 or https mail company com It is recommend to use the HTTPS protocol for remote access to the service simple HTTP can be tapped and the user login data can be misused By default the HTTP and HTTPS services use the standard ports 80 and 443 If the standard ports are changed specify the port number in the URL address like http 192 168 1 1 8000 or https mail company com 8080 Note The description above focuses accessing email via mobile devices If it is not possible to connect to Kerio MailServer insert URL following one of these formats http server name pda or http ip address pda If the URL has been entered correctly a login page will be displayed in the browser Enter the username and password on this page if the user does not belong to the primary domain a complete email address is required KerioMiezzsServer6 WebMail Enter your Username and Password below
45. It is possible to use standard key shortcuts Ctrl C for copying Ctrl V for pasting and Ctr1 X for cutting of the selected object or the first three icons on the toolbar Besides the buttons the Drag amp Drop method can be applied when moving or copying text a message Simply select part of the text and drag it to the desired position while holding the mouse button Hold down the Ctr1 key to copy the text 37 Chapter 1 Kerio WebMail Font The font can be changed the same way as in other editors Users can select different fonts sizes colors and styles e Fonts in Kerio WebMail some basic fonts are available Arial Black Courier Times New Roman and Verdana e Font size click the appropriate icon in the toolbar to change the font size e Font color click the appropriate icon in the toolbar to change the font color e Font style standard icons for selecting a font style are available in the editor bold italic underlined Paragraph The text paragraphs can be aligned right left and centered as well as indented from the left margin Use the standard icons in the toolbars to change the appearance of the paragraph Bullets and numbering Standard icons for creating bullets and numbered lists are available in the toolbar Click the selected text to enable the bullets numbering When users click the icon again the bullets numbering are disabled Text highlighting The selected text can be highlighted in one
46. Level Default None dpeterson company com Reviewer jwayne company com None Remove Add User Permission Level Reviewer HJ Create Items _ Folder Owner Read items f Folder Contact Create Subfolders vi Folder Visible Edit Items Delete Items fe None fe None rs rs J Own J Own rs rs O All O All Cancel Figure 9 13 Sharing folders Folder subscription The following conditions must be met for subscription of delegated folders e Both users delegator and subscriber must use account in a single Kerio MailServer and they must belong to the same domain This rule does not apply to cases where users subscribe a public folder which is shared by all domains This may involve users of any Kerio MailServer domain e The delegator must set appropriate access rights for the folder in MS Entourage by standard sharing methods in Kerio WebMail or in MS Outlook e The subscriber s KMS Exchange account in MS Entourage must be set as primary Once the conditions above are met subscribe delegated folders by following these guidelines 1 Goto Tools Accounts 2 Inthe account edit dialog on the Delegate tab see figure 9 14 enter delegator s username including the domain e g gbush company com If the delegation is set correctly the folders added appear in the folder tree in the main MS En tourage see figure 9 15 window and it can be used in accordance with the rights assigned 316 9 6 D
47. MS Outlook a special tool can be used for scheduling of meetings details on what meetings are and how they are used see section 1 8 6 This tool is called Free Busy server MS Outlook 269 Chapter 6 Kerio Outlook Connector extended by Kerio Outlook Connector allows using of the Kerio MailServer s built in Free Busy server The Free Busy server helps the meeting initiator schedule their events for times when invited attendees are free the meeting does not collide with any other event in their calendars It is therefore easier to find a time range where all attendees required to participate in the meetings are free This feature help us avoid many phone calls and emails that we would otherwise make or send Free Busy server exploits information on user s free time from the calendar of the particular user However the meeting initiator can only see when the attendee is free or busy It is not possible to view particular details on the user s activities Free Busy information is displayed in the event s edit window on the Scheduling tab in the section addressing meetings Free Busy is enabled automatically when attendees are entered in the list To the right from the list you can find Free Busy information see figure 6 29 The Free Busy feature also provides information on how much busy the user is Degree of user s busyness is suggested by the color The color key is shown at the bottom of the window Warning Fr
48. Mac OS X 10 4 Tiger For Mac OS X 10 4 Tiger two methods of synchronization are possible e For the synchronization settings the built in support for connection to the Microsoft Exchange server will be used and the synchronization is performed with the Apple iSync application e Synchronization can be set by the Kerio Sync Connector a special application designed for data synchronization in Apple Address Book and Apple iCal In detail Kerio Sync Connector is described in chapter 2 Warning It is not possible to set synchronization both in Apple Address Book and in the Kerio Sync Connector Only one synchronization method can be used at a time Synchronization inApple Address Book can be set as follows 1 Run Address Book 2 In Address Book gt Preferences see figure 11 4 on the General tab check the Synchronize with Exchange option figure 11 5 KOUTY rie Edit view About Address Book Preferences 86 Services b Hide Address Book 3H Hide Others X 86H Quit Address Book Q Figure 11 4 Address Book Preferences 351 Chapter 11 Apple Address Book Support 3 Click on Configure and enter username and password for connection to an account in Kerio MailServer see figure 11 6 eoo General Co ap E m eo Hl General Template Phone vCard LDAP Sharing Display Order f9 First name Last name O Last name First name Sort By Last Name Hd Address Format United States HJ Font S
49. Smith s calendar Location http mail company comj ical company com jsmith Calendar Description ee is subscribed from mail company com Attachments Download attachments for items in this Internet Calendar Update Limit update this subscription with the publisher s recommendation Send Receive groups do not update more frequently than the recommended limit to prevent your subscription from possibly being cancelled by the content provider Current provider limit Not published cmd Figure 7 3 Subscription to a calendar additional settings Folder name Name of the calendar for reference in MS Outlook Web calendar Name of a calendar stored on the server Location URL address where the calendar is saved Description Any description of the calendar Attachments Files attached to events are not supported in Kerio MailServer 285 Chapter 7 Web calendars in MS Outlook 2007 Update limit Not supported in Kerio MailServer Subscription of calendars via web browser Subscription of a calendar via a web browser is useful especially in the following cases e The calendar is not available in the store for anonymous access username and pass word are required for authentication e The calendar s owner sends us URL address of the calendar Then clicking on the address subscribes the calendar To subscribe a web calendar follow these instructions 1 Start your web browser 2 Enter a correspon
50. WebMail converts it automatically including the daylight savings time if specified for the given time zone If you log in to Kerio WebMail from a different time zone or if another user displays your Free Busy calendar the time will be converted automatically including the daylight savings time if specified in Kerio WebMail The following examples illustrate the principle of time zones Example 1 You live in London Your time zone is GMT 0 A friend from New York invites you for a lunch and you arrange a meeting with him for 14 00 hours Keep in mind that your friend means 14 00 in his time zone i e in GMT 5 Eastern Time You have to switch to the friend s time zone in Kerio WebMail and create an event with beginning at 14 00 Example 2 Imagine the previous Example 2 event but from the other point of view If your friend sends an invitation for 14 00 it will be displayed as a meeting at 20 00 in your time zone including daylight saving time However if you switch the time zone to Fastern Time after you arrive to New York the meeting will show the correct time 14 00 Behavior of the Free Busy calendar The events in Kerio MailServer are stored together with the information about the time zone in which they were created as well as the daylight savings time if specified Thus it does not matter in which time zone the event was created The present status will be displayed in the Free Busy the free busy information fo
51. You can use the Up and Down buttons to move rules within the list The following buttons and functions are available e New creates a new rule see below e Modify edits selected rule see below e Copy copies an existing rule This rule must be renamed This function can be useful when you intend to create a new rule that differs only in a few parameters from the selected rule e Remove removes the selected rule e Edit edits the rule source using the Sieve code encoding used for sorting rules descriptions We recommend you not to use this function unless you are experienced in the Sieve code The Rules tab may include two predefined rules which cannot be edited as described below These rules are the Spam and Out of office rules The Spam rule moves any messages recognized by the server as spam to the Spam folder If this rule is existing it was created by the Kerio MailServer administrator while creating the 253 Chapter 6 Kerio Outlook Connector Outlook Today KERIO Properties Ea General Home Page xl Folder Mapping X Rules Spam Out of office r Mail Rules These rules will be applied to messages delivered to the server Discard the message from server m Discard the spam Forward these messages to info ic Edit Script Move Up Move Down Rule Description click on an underlined value to edit it Apply this rule after the mess
52. account can be created In the dialog simply enable the Manually configure server settings or additional server types option 4 In the Choose e mail service dialog select the Other option and enable Kerio MailServer KOC Offline Edition see figure 5 1 Click on Next amp Add New E mail Account LX Choose E mail Service C Internet E mail Connect to your POP IMAP or HTTP server to send and receive e mail messages C Microsoft Exchange Connect to Microsoft Exchange for access to your e mail calendar contacts faxes and voice mail Other Connect to a server type shown below Fax Mail Transport Back Cancel Figure 5 1 New account settings e mail service selection 5 On the Accounts tab set basic parameters for connection to the mailserver see figure 5 2 Server Name DNS name or IP address of the mailserver for help contact your network adminis trator Secure Password Authentication The option enables use of SPA authentication based on NTLM authentication When checked users are not required to set usernames and passwords authentication against domain will be used instead 207 Chapter 5 Kerio Outlook Connector Offline Edition Kerio Outlook Connector Configuration xi Account Server Details Other Mailboxes Server name mail company com r Authentication Secure Password Authentication Manual Authentication Account name jsmith Password 9999999099
53. address books and little notebooks where names phone num bers and addresses of family members friends colleagues business partners and other people are kept Another possibility to remember contacts is keeping of business cards provided by people we meet In these times of booming electronic communication where we are almost becoming slaves of time looking contacts up in tiny pocket books and visit card filers is too time consuming and ineffective For this reason contact folders have been developed Actually these folders are electronic address books replacing the old fashioned methods of contact maintenance In addition to the fact that all contacts are kept together other advantages come along such as easy look up and automatic recognition of known email addresses while being written In addition to creating and maintaining of single contacts contact folders allow creating and maintaining of distribution lists Distribution lists are groups of contacts recognized by a sin gle group name This name is simply used instead of entering all included addresses sepa rately Kerio MailServer allows setting of timeouts for total time of sessions and for idle connections These settings increase security of Kerio WebMail usage 48 1 7 Contacts 1 7 1 Contacts display The contacts in Kerio WebMail can be displayed in two ways either as individual cards or as a list of contacts Use the menu in the toolbar to set the display mode
54. and DNS name or IP address of the server see figure 12 5 The dialog also provides an option of SSL encryption of traffic between the server and the client To enable SSL encryption check Use Secure Socket Layer connection If the HTTP S service is running on a non standard port it is necessary to enable the Override default port number option and change the traffic port Note Once SSL encryption is set it is necessary to install the trustworthy Kerio MailServer certificate 357 Chapter 12 Kerio Sync Connector for Mac Please enter login information for your Kerio MailServer account Username jsmith company com e g username domain com Password TII Server mail company com e g server domain com M Use Secure Socket Layer connection Override default port number 443 Figure 12 5 Kerio Sync Connector synchronization account settings Synchronize calendars with iCal By checking this option you will run synchonization of events in Apple iCal Click on the Customize button located on the right to the Synchronize calendars with iCal option and set calendars to be included in synchronization see figure 12 6 Select calendars to be synchronized between Apple iCal and Kerio MailServer Synchronize Only selected calendars HH Figure 12 6 Kerio Sync Connector selection of calendars Synchronize Use the menu to set whether all calendars or only selected ones will by synchronized In case o
55. appropriate access rights This implies that information included in private events are not well secured 1 8 4 All multiple day event All day events are special events useful especially when the user leaves for a business trip for one or more days when we want to note someone s birthday etc All day events may be 24 48 72 etc hours long and it is only bond to particular date s All day events are always displayed above the other time anchored events of the day see figure 1 51 This type of event is not included in the day schedule because users can add other types of time limited events in the day schedule No starting or ending time is specified for all day events To set the all day event check the All day option in the dialog box for creating an event see picture 1 49 All day events are not moved according to time zones since they are bound to date not to particular time This means that if for example an all day event is set for December 24 2006 this date will be kept for all time zones For details regarding behavior of events in different time zones see chapter 1 14 64 1 8 Calendar Figure 1 51 Month view events Multiple day event The multiple day event is created the same way as the all day event but the time range must be specified in the Start and End fields in the event s edit dialog box Examples of multiple day events are multi day business trips or vacation Note Multi day events
56. attacked due to browser security errors For these reasons it is recommended to leave this option inactive Out of office Setting up the automatic reply sent during extended absence of the user Password For security reasons the connection to WebMail Mini requires the secured version of the HTTP protocol The beginning of the URL address must be entered as follows https There are three fields for specifying the original password as well as the new one The new password must be entered twice in order to eliminate typing errors If the password contains special national characters users of some mail clients will not be able to log in to Kerio MailServer It is therefore recommend to use only non diacritic characters for passwords About The About section contains information about current version of Kerio MailServer the product trademark and a hyperlink to official web site of Kerio Technologies 135 Chapter 2 Kerio WebMail Mini 2 6 Quota In Kerio MailServer it is possible to set a quota for each email account that defines limits for number of messages and mailbox capacity disc space Quota in Kerio WebMail Mini can be viewed at the page which is opened upon clicking on the root folder It informs users about free capacity of their mailboxes When the quota is reached the user will receive a warning message including recommendation on deleting some messages If the user ignores this warning other mail will no
57. beats the other one The winning item is saved in the corresponding folder The beaten item is saved in a special folder called Conflicts This folder is available only in MS Outlook This implies that it is not available in Kerio WebMail or another email client Both items can be easily compared to select the correct one If the server have primarily selected the wrong version the older one it is possible to move it from the Conflicts folder to the correct directory manually and simply remove the other version Each conflict is announced by a special message sent to MS Outlook Its subject is Message in conflict Conflict information includes name of the message event contact or another item in conflict and its location in mailbox folder Local version of the item is moved to the Conflicts folder If this version is up to date exchange it with the version in the particular folder 5 3 Contacts This section provides information on which actions besides creating editing and removing of contacts ara available with Kerio Outlook Connector 5 3 1 Searching in address books via the MAPI interface MS Outlook extended by the Kerio Outlook Connector enables searching through the MS Outlook Address Book via the MAPI interface Outlook Address Book is a special directory allowing search email addresses where addresses are filled in automatically Addresses are filled in automatically for example when an address is being specified during a new
58. bulk and the recipient addresses are obtained by illegal means e g by tapping the network communi cation In their wilder modifications spams may also distribute and seed dangerous viruses Kerio MailServer contains a sophisticated antispam filter The filter is designed so that it can recognize specific attributes of spam from the message contents spam messages usually contain specific keywords that can be recognized and counted by the filter Each message is assigned a numeric score if this value exceeds the limit set in Kerio MailServer the message is marked as spam The spam filter may let some spam messages through from time to time by mistake their score is low and mark some regular messages as spam their score is too high For the reasons above the antispam filter allows modification to the database used for recognition of spam messages This method however requires user input Users have to reassign the incorrectly evaluated messages to correct types spam non spam so that the filter learns to recognize them in the future Messages which were marked incorrectly can be re evaluated by moving them in corresponding folders To be specific to mark a message as spam move it to the Junk E mail folder To mark a message as not spam move it to Inbox Note In MS Entourage messages marked as spam are also marked by specific visual signs For example the line representing the message has a different colour grey However thes
59. by using a clean copy from server or Repair local client Report the synchronization problem to Kerio Send Report M Enable debug logging Check for Kerio iSync Connector updates Check Now Kerio Technologies Inc All rights reserved Figure 12 9 Kerio Sync Connector Advanced Enable debug logging To enable logging check this option Synchronization information will be logged in the Console log log located in the Console application Applications Utilities Console 360 12 3 The process of the synchronization Repair broken synchronization Synchronization fix allows to fix data damaged during synchronization The application creates a copy of all data and saves it to both the client s and the server s store Synchro nized data on the server and the client will be identical Warning If some calendars or contact folders are selected for the synchronization the repair will remove any folders not included in the process Upon clicking on the Repair button you can select whether the data copy will be created on the server or on the client It is useful to select the location with fresher data see figure 12 10 Select a synchronization source for a clean copy of data 9 Get data from Kerio MailServer Get data from Mac iCal Address Book Calendars and contacts in the destination will be erased and replaced by the clean copy from the selected source Do you want to start the repa
60. by using the Page section Links to pages follow this label Simply click on a link to open the particular page Log out It is recommended to log out after the work in Kerio WebMail Mini is finished The logout reduces risk of misuse of the connection to Kerio MailServer 2 3 Mail folders In the simplified version of Kerio WebMail it is possible to handle the email in a similar way as in the full version The mail folders are arranged in a table list Fach row contains one message and available information The columns contain information to individual messages and actions that are available for the messages All From Subject Size Received Action O John Wayne Accepted Meeting 4kB 12 23PM A EX v Ul Diane Peterson Photos from Greek 204kB 10 42AM EX Diane Peterson Meeting 3kB 10 08aM 3 6 EUX Diane Peterson Invoices 2kB 10 04AM AQ E UX Checked messages Move to folder x inex Figure 2 8 Mail folder 123 Chapter 2 Kerio WebMail Mini You can mark individual messages by clicking the checkbox at the beginning of each row If you want to check all messages in the list click the All checkbox When multiple messages are checked you can perform various operations with all the messages at once After checking the messages select any from the operations in the Checked messages menu to apply it to the selected messages The Checked messages menu contains standard actions that can be perfo
61. calendars contact folders also allow various view modes The modes available for calendars are either address cards or a list of contacts at figure 1 10 the address cards mode is shown For detailed information on contacts and their management see chapter 1 7 Tasks In case of tasks the main pane provides a list of created tasks and a toolbar allowing comfortable administration of tasks see figure 1 11 20 1 4 The Kerio WebMail environment KerioMezisServer6 Contacts Logout Q G settings Bgnewcontat d o ko QQ view addres cards sz Folders Search der Page 1 of2 gt py cres ri S Contacts labcdefghiiklmnoparstuvwxyz Calendar Alice Smitherson Flykiller Benjamin Samuel Green Hs E mail smitherson example E mail bfiykiller company c E mail green othercompan amp Del E mail bhrozny yahoo com E mail joe brown amail cor E mail jsmith company con Drafts Black Anne Peterson Diane c Junk E mail E mail ablack company cor E mail dpeterson company E Notes Cecilia Horn Richard Bayley C RSS Feeds E mail horn amp othercompany E mail bayley yahoo com Sent Items Ql Tasks 3i Public folders Figure 1 10 Contacts KerioMe tiServer6 4 Tasks Logout Y Bsettngsy a do ww Le S Folders I Search Clear Page ofi gt 9 Status Complete waiting for someone else 50 in progress Deleted Items Drafts Junk E mail
62. close the wizard 3 Restart MS Outlook Removing address books does not delete contact folders All contacts are kept intact Once all address books are removed from MS Outlook and the application is restarted it is possible and recommended to add the address books again for details see chapter 1 7 4 6 13 5 Problems with displaying of Free Busy information Failures of connection of MS Outlook to the Kerio MailServer s built in Free Busy server may be caused by the following issues Free Busy server and SSL encryption If traffic over SSL is enabled in an MS Outlook account settings the Free Busy server requires installation of a valid SSL certificate This certificate can be installed in Internet Explorer Detailed instructions are provided in section 6 9 1 Collisions with configuration of the URL server If the meeting scheduling with the Free Busy server does not work properly i e the Scheduling tab does not work correctly while the connection to Kerio MailServer via MAPI is alright the problem might be solved by changing the URL address for connection to the Free Busy server After installation of the Kerio Outlook Connector and account configuration the correct URL address is set automatically it is not necessary to change it Problems might arise when the user changes the address for any reason If the address is not set correctly it is not possible to connect to the Free Busy server If any problems with connection
63. com jsmith Calendar Description Pe calendar Attachments Download attachments for items in this Internet Calendar Update Limit update this subscription with the publisher s recommendation Send Receive groups do not update more frequently than the recommended limit to prevent your subscription From possibly being cancelled by the content provider Current provider limit Not published cmd Figure 7 7 Subscription of a web calendar Folder name Name of the calendar for reference in MS Outlook Web calendar Name of a calendar stored on the server Location JRL address where the calendar is saved m Description Any description of the calendar Attachments Files attached to events are not supported in Kerio MailServer Update limit Not supported in Kerio MailServer 288 7 2 Calendar publishing Removal of subscribed calendars Subscription is removed automatically by deletion of the calendar 1 Click on the calendar with the right mouse button 2 In context menu select Delete calendar name 7 2 Calendar publishing Calendars can be published to the following stores e toapersonal account in Kerio MailServer e toan account of another Kerio MailServer user username and password are required unless the user creates a new calendar folder and shares it e to any WebDAV server in the Internet the publication folder need rights for anony mous access Calendars can be publ
64. email folders only message headers and body in plain text are synchronized e Events whole events are synchronized e Contacts whole contacts are synchronized e Tasks whole tasks are synchronized e Notes whole notes are synchronized Default synchronization mode can be changed adjusted in properties of individual folders 1 Right click the selected folder and choose Properties from the pop up menu 2 Inthe Properties window switch to the Folder Synchronization tab see figure 5 4 General Home Page AutoArchive Folder Sharing Folder Synchronization Choose synchronization type for this folder JV Enable synchronization of the folder Synchronize headers only Synchronize whole messages IV Apply these settings to all subfolders now Figure 5 4 Folder synchronization settings 210 5 3 Contacts Warning If you do not wish to synchronize the folder disable the Enable synchronization of the folder option However any items already included in the folder will be kept synchronized Conflicts Conflicts are situations where a message event or another item is changed separately both on the server and in Kerio Outlook Connector in the interval between synchronizations synchro nization is started in defined periods In such cases the server is not capable of recognizing which change is the wanted later one If a conflict occurs during the synchronization the item saved on the server
65. error is de tected a dialog is displayed with the incorrect phrase highlighted see figure 1 32 The fol lowing options are available Select a correct phrase in the Suggestions dialog box and click OK to confirm Insert the correct phrase manually in the Change to dialog box and click Change to confirm If the phrase was entered correctly click Skip to skip the phrase Use the Skip all button if the phrase appears frequently in the text All occurrences of the phrase in the text will be skipped Click Add to add the phrase in the dictionary New phrases can be also added using a special dialog box created for this purpose see below Click Delete to delete the phrase E Webmail Kerio MailServer 6 Microsoft Internet Explorer ICE x Dear Diane I want to ME you about rescheduling out meeting Regards John Smith Company com Delete Dictionary Change to inform Change Suggestions inborn OK Dictionar English en_US M Change Figure 1 32 Spellchecker In order for the dictionary to work properly select the correct dictionary for the written text Users can use either the Dictionary menu the last item in the dialog or Settings menu chap ter 1 12 1 40 1 6 Email Dictionary Kerio WebMail contains a personal custom dictionary where unknown phrases not available in the default spellcheck dictionary can be entered Each user can thus create his her own dictionary The defaul
66. figure 4 1 2 In the ActiveSync application click on Tools and select Options from the menu see fig ure 4 2 151 Chapter 4 Data synchronization with mobile devices Contacts ois DAYA Inbox Internet Explorer Pocket_PC Connected Synchronize with Exchange Server Errors 27 9 2006 9 32 Synchronize with PC Aktualni verze Connect via IR Figure 4 2 ActiveSync the Tools menu 3 This opens the configuration dialog divided to several tabs To set direct connection between the device and Kerio MailServer open the Server tab see figure 4 3 4 The Server tab shown at figure 4 3 also includes settings of folder synchronization The table includes all folders that can be synchronized by the application Simply check those folders which should be synchronized 152 4 3 Windows Mobile 2002 To synchronize a particular oJ type of information select its checkbox Calendar L4 L4 L4 iv ME Contacts v Inbox Settings Server Name mail company com PC Server b al Figure 4 3 ActiveSync basic server configuration The Settings button also included in the dialog is active only upon clicking on the Calendar and Inbox folder and it opens a dialog where synchronization parameters for calendar and email can be set The Contacts folder does not contain any other parameters Calendar Selection of the Calendar folder and a consequent clicking on S
67. folders in the minimized mode designed for mobile devices include only basic con tact lists Each contact item contains full name and email address see figure 3 4 Other information such as telephone numbers is displayed when a particular contact is opened see figure 3 5 To view contact details simply click on the Edit icon in the particular item s line Internet Explorer tng Til X gi http rail company com expres v Mew contact New distribution list ABCDEFGHIIKLMNOPQRSTUYWY Z Mame af E mail Anne Black L ablack company com af Diane Peterson nf dpeterson company a John Smith L jsmith company com ud John Wayne O jwayne company co zd Joseph Willene O jwillene abc com Ef Figure 3 4 Contact folder 141 Chapter 3 Kerio WebMail on mobile devices 3 3 Create and edit contacts To create a new contact click on the New contact link on the contact folders toolbar see figure 3 4 In the dialog just opened basic information for the contact can be entered The edit contact dialog is identical with the create contact window To open it simply click on the Edit icon in the particular item s line Internet Explorer fag Til Mz X 2f http mail company com expres v New contact New distribution list la ABCDEFGHIJKLMNOPOQRSTLUNVWXYZ l Save and close Close First name Last name E mail franco example
68. however it is not necessary to specify username or email address of the user This feature can be used for example for configu ration of more clients etc fn public fn ContactRoot 216 5 3 Contacts it will be searched only through public contact files e fn Contacts cn wsmith company com fn ContactRoot it will be searched only through the Contacts folder of the user e fn PublicContacts fn public fn ContactRoot it will be searched through the public PublicContacts folder only When all necessary settings are done click on OK to save the parameters and then on Next to open the final dialog of the wizard and use the Finish button to save settings 5 3 3 Public contacts In addition to contacts created by yourselves and stored in your personal folder there is also a contact list available in public folders To read more about public folders go to chap ter 1 11 5 Most of users can only read these folders without permission to edit them or create new ones However if you are a contact administrator please pay attention to the information provided below Methods of how contacts are kept on the server differ Whereas folders with personal contacts are not synchronized and users themselves are their administrators the folder with public contacts is synchronized with data from user accounts which have been created either on the server or in a directory service For that reason it is not recommended to change full name ema
69. icon in the toolbar to open the form The search window is divided into three parts The first part lists the folder where the search is performed the current folder by default To change this setting click the Browse button located on the right of the Folder item The other part of the window contains two tabs used to define the search parameters On the General tab users can perform the basic search by subject or sender recipient Search for Insert a string that will be used as a searching criteria 45 Chapter 1 Kerio WebMail Where The menu offers only the Subject option E Webmail Kerio MailServer 6 Microsoft Internet Explorer OF x Folder INBOX Browse General Advanced Search Search For Meeting In subject X Sender fiwayne Recipient a Reply all g Forward Subject Received Re Meeting 12 36 PM Re Meeting 01 31 PM Re Meeting 01 31 PM 3 messages found REI RE mE J Local intranet A Figure 1 37 Searching General tab To search by subject enter a corresponding string to the Search textfield and click on Search Searching results will include all messages which contain the string Sender Use the Sender textfield to specify a string that will be used as a searching criteria applied to senders addresses You can also click the Sender button to open a dialog box where email addresses can be selected from your contact folders Recipient Use the Recipient textf
70. icon indicates that the message contains an attachment i e an attached file Flag flags are represented by a little red flag icon used to highlight messages so it is later easier to find them Icon these icons indicate different types of messages forwarded message spam invitation etc From the address of the sender Subject the subject of the message To the address es of the recipient s Cc the address es of the copy recipients Received the date time when the message was received On the day of receipt this column shows only the time data from the next day on the date is displayed as well Date the day when the message was sent If the message is received on the same day only time data are shown From the next day on the date is displayed as well Size the size of the message in kilobytes By default up to 20 messages are listed on one page To change number of messages displayed on a single page use the Settings section in Kerio WebMail see chapter 1 12 1 29 Chapter 1 Kerio WebMail icon Description high priority messages low priority messages attachment message flag lunread message 4 read message unread spam read spam messages already replied tf forwarded messages Q event meeting invitation or a reply to an invitation al task notice informing of the user s partic
71. implies that the Account ID pattern will be as follows user domain jwayneQcompany com If the user is created in the primary domain simply use the user jwayne pattern for the specification e Password user password Search base Specify a location of contacts in the LDAP database see above If the entry is not speci fied all subscribed contact folders will be searched through 307 Chapter 9 MS Entourage support Edit Account Account Settings Options Server options gt Maximum number of results to return 100 Search timeout 60 seconds sor Long Search base Use simple search filter Assist Me Cancel Figure 9 8 LDAP settings If you want to access all private and subscribed shared and public folders leave the entry blank or enter fn ContactRoot More precise specification of searched section of the LDAP database enables to access only some types of contacts To better understand various alternatives read the following examples cn wsmi th company com fn ContactRoot the look up will be performed only in folders of the jsmith company com user fn personal fn ContactRoot only folders of the user currently connected to the LDAP server will be searched through This option is identical with the pre vious one however it is not necessary to specify username or email address of the user This option may be helpful for example when configuring multiple clien
72. in Kerio MailServer is running standard port for LDAPS is port 636 320 9 8 Secure communication of Kerio MailServer with MS Entourage Edit Account Account Settings Options Advanced Delegate Security j Public Folder Settings Public folders server mail company com public This server is also used for free busy information This DAV service requires a secure connection SSL Override default DAV port 80 Directory Settings LDAP server mail company com v This server requires me to log on v This LDAP server requires a secure connection SSL v Override default LDAP port 636 Maximum number of results to return 1000 G Search base Cancel ok 4 Figure 9 19 Setting the secure LDAP Importing SSL certificate This chapter describes the situation where Kerio MailServer uses a self signed certificate and a user tries to connect to it via SSL DAVS and LDAPS in MS Entourage The security system of MacOS X does not trust certificates which are not signed by a trust worthy certification authority so called self signed certificates Kerio MailServer uses the self signed certificate by default To make Mac OS X systems accept the Kerio MailServer s self signed certificate do the following l Run Safari and specify the corresponding URL to login to Kerio WebMail SSL secured protocol must be used for the connection to the server This
73. in the mailbox so the user can always easily recognize how much of the mailbox is currently available To open the Today page click on the root folder at figure 1 13 the root folder is wsmith company com In the user interface it is possible to set the Today page as an introductory page that would be displayed upon each connection to Kerio WebMail for details on these settings see chap ter 1 12 1 Thus the users can see right at the start what should be done on that day and they do not have to surf through individual folders Individual items at the Today page are formated as links which can be simply clicked to view the particular event task or email folder KerioMesiiServer6 5 Today Logout A gS 55 Settings a New mail v Folders 1 1 Calendar Tasks amp 4 7 INBOX 1 Wednesday Make order 11 07 2007 9 Calendar a E amp z Contacts Deleted Items Drafts 3 Junk E mail EJ Notes Quota Messages c RSS Feeds G Sent Items Disc space Quota No quota set INBOX 1 a Tasks Used 25 6kB 31 Public folders Message count Quota No quota set Used 33 Figure 1 13 Today page The Today page is divided into four parts The information in individual sections vary events tasks quota and number of unread messages e Calendar this section includes a list of events scheduled for the current day In Kerio WebMail s user settings up to seven days may be set to be displayed at the 22 1
74. interface use the Edit function Move up Move down Move the rules up or down All rules are processed from top to bottom and should be sorted from the most specific to the most general ones A rule can also stop processing of other rules i e no more rules are processed even though the message would comply with some of them In such cases consider carefully where the rule should be inserted Note The Spam rule is special and cannot be moved by the Up and Down buttons The highest priority is set for the rule Save and close This button saves all changes to the rule This must be done every time you make changes to the rules including their activation or deactivation using the checkbox or all changes will be lost If changes have not been saved a warning message will be displayed under the rules list Your changes are not saved After the rules are set save the action with the Save and close button 1 13 2 Creating or changing a rule Click the New or Modify buttons to open a dialog window where you can define a rule This window is divided into four parts Condition that the message must meet Action that will be performed Chapter 1 Kerio WebMail 3 Rule description a text description that allows modification of some details 4 Name of the rule a name that will be displayed in the rule list Conditions The rule will be used if the selected conditions are met The logical relationships and i e all condi
75. is acti vated so that another line can be added 2 To set or change attendee type simply click on the attendee icon in the list and perform the settings see figure 1 55 3 To enable disable sending of invitations and updates to individual users simply click on the envelope icon next to the particular user s name and set an appropriate option in the menu see figure 1 56 Simply choose yes to send the invitation or no not to send it When inserted events can be sent to attendees or just saved by the Send button Send update this button appears instead of the Send option where an existing meeting is changed and the Save and Close toolbar button Note Appointments can be canceled only by their initiators 68 1 8 Calendar General Invite attendees Attendees invited to this event Attendee lt E mail gt 4 B Bohn Smith lt jsmith company com gt a boardroom lt boardroom company com gt PA dpeterson amp company com Figure 1 55 Setting an attendee s status General Invite attendees Attendees invited to this event Attendee lt E mail gt PX B ohn Smith lt jsmith company com gt ps boardroom lt boardroom company com gt B terson Gcompany com jwayne amp company com no Attendees Resources Add Figure 1 56 Sending an email message to an attendee Scheduling of meetings As denoted right at the start of this chapter a special tool is provided for time s
76. logged into the LDAP server This option is identical with the previous one however it is not necessary to specify username or email address of the user This feature can be used for example for configu ration of more clients etc e fn public fn ContactRoot it will be searched only through public contact files e fn Contacts cn wsmi th company com fn ContactRoot it will be searched only through the Contacts folder of the user e fn PublicContacts fn public fn ContactRoot it will be searched through the public PublicContacts folder only When all necessary settings are done click on OK to save the parameters and then on Next to open the final dialog of the wizard 5 Save the settings by the Finish button Note The settings shown here applies to MS Outlook 2003 Corresponding settings for indi vidual versions can be found in the Tools Accounts menu 6 8 3 Contacts forwarding It is recommended to forward the contacts in the vCard format Actions Forward as vCard When a contact is opened in a client application that supports vCard format Kerio WebMail Mozilla Mail etc the received contact can be added to the contacts folder And the other way round If MS Outlook receives a message with a contact in vCard format the recipient can simply click the link in the message and the standard form for creating new messages is opened 268 6 9 Appointments Contacts Microsoft Outlook File Edit View Go Too
77. mail composition Simply enter initial characters of the first or second name string to the To Cc or Bcc entries to make the client search for matching items and fill the address in automatically If multiple email addresses matching the string are found a menu is opened where you can select from the options To avoid misunderstandings the following terms must be explained e Outlook Address Book a special folder where MS Outlook looks up email addresses e g when addresses are filled in automatically or where email addresses are searched by first or second names 211 Chapter 5 Kerio Outlook Connector Offline Edition Unlike a contact folder the address book does not include additional information to first and second names and the corresponding email address Address books are simple lists of possible recipients of email meetings and delegated tasks e Contacts the folder including user contacts These folders can be private public or it is possible to subscribe a shared folder Each contact item includes first name second name and additional info such as address phone numbers email addresses dates of birth etc Address books do not include this information In MS Outlook any contact folder can be added as a directory to Outlook Address Books All contact items included in the subscribed contact folders will then be searched through when the function of automatic completion of email addresses is applied Once a
78. mailbox root folder can be actually viewed Subfolders are not displayed In IMAP accounts in Apple Mail the following items are displayed e email e contacts e calendar e tasks these items are saved in a special folder created in To Do e notes However this support is limited by features of the email client Therefore all events contacts tasks and notes will be displayed only as email messages with an attachment where all data associated with the corresponding event contact or task will be included Events and tasks include attachments in the ics format contacts include attachments in vcf If you use Apple Mail as an email application it is possible to simply import each event to Apple iCal for details see chapter 10 where it can be viewed in a selected calendar Note Although contacts are saved as vcf attachments it is not possible to import them to the Apple Address Book Note and To Do items created in Apple Mail can also be accessed via Kerio WebMail They will be stored in the Apple Mail To Do folder 13 2 3 Learning of the antispam filter This feature is addressed in section 13 1 3 367 Appendix A Legal Notices Microsoft Windows Windows NT Windows Vista Internet Explorer Active Directory Outlook ActiveSync Entourage and Windows Mobile are registered trademarks of Mi crosoft Corporation Apple iCal Mac OS Safari Tiger Panther Open Directory logo
79. on add edit folders see figure 2 2 The window provides a simple table including a list of all email and contact folders involved in the mailbox The following section focuses on individual columns of the table 119 Chapter 2 Kerio WebMail Mini KerioMzzit Server Read mail New mail Settings Logout Folder Items Action Sharing amp jsmith company com new Folder subscribe shared folders 3 INBOX 4 new subfolder access rights jo Private 1 new subfolder rename move delete access rights amp 3 Contacts 23 new subfolder access rights 83 Private contacts 1 new subfolder rename move delete access rights Deleted Items 20 new subfolder access rights Drafts O new subfolder access rights cJ Junk E mail Q new subfolder access rights C Outbox O new subfolder rename move delete access rights it Sent Items 9 new subfolder access rights LA Public folders new subfolder access rights amp 3 Contacts 5 new subfolder rename move delete access rights I edpeterson amp co com unsubscribe Shared folders tJ Invoices D new subfolder rename move delete unsubscribe access rights Figure 2 3 Folder administration Folder Folder name The root folder is always displayed as the first one and it starts with the user icon It is possible to create a new subfolder in the Action column or and to subscribe connect folders shared by other users in the Sharing columns Items Number of items curr
80. only to Kerio WebMail Mini are marked by a note in parenthesis 133 Chapter 2 Kerio WebMail Mini General Number of displayed messages Use this option to set the number of messages that will be displayed in the message list This option applies only to the WebMail Mini interface Preferred language Selection of a language for the Kerio WebMail interface Date format Selection of the date display The date form follows this pattern dd day mm month yyyy year Time format Selection of the time display for messages and contacts folders New window for reading messages Check the option to read messages in a new window New window for writing messages Check this option to write messages in a new window Compact layout for PDA This option is enabled by default When logging in to WebMail from a mobile device the pages will be optimized to fit to the screen of the device This setting will hide the WebMail logo make the folders list more compact etc Email Delete messages permanently Check this option if you do not want to store deleted messages in Deleted items folder Default sender address The email address from which the messages are sent Should any address be specified here the new email message dialog will include a menu where an address can be selected see figure 2 18 KerioMesiiServer6 Read mail New mail Settings Hide folders Logout Folders add edit Folders Save as Dr
81. option closes the message editor and opens the Inbox folder New mail This button opens the message editor The second row of buttons in the toolbar includes the following options Send This option sends the message to all addresses included in the corresponding entries Save as Draft This option is useful when a message is started and cannot be finished at the moment for any reason The Save as Draft button saves the message in the Drafts folder where incomplete messages are supposed to be stored 3 2 2 Message header and contents Message headers cover the following entries From The address that is displayed to the recipient as the address of the sender 140 3 3 Contact list editing To Enter the email address of the recipient in this field It is possible to enter multiple addresses separated by commas Cc The same function as the To field Use this field when you just want to keep the recipient informed and do not need him to reply to the message Bcc The address entered in this field is hidden for the other recipients Blind copy is useful especially when a message is to be sent to more email addresses and you want to protect the privacy of one or more users Subject A comprehensive summary of the contents Message text is entered in the large field below the message header Note In Kerio WebMail Mini for mobile devices it is not possible to include attachments in messages 3 3 Contact list editing Contact
82. option is required to be enabled Another section of the dialog is the Rules tab The following parameters are covered BET eo Til 1 25 ok Server Sync Rules When connected to my PC server sync very 5 minutes When server sync conflicts occur Replace the item on my device v Logging None Y Connection Rules Ej Figure 4 13 ActiveSync synchronization rules settings When connected to my PC server sync These settings apply to the period when the device is connected to the workstation via the ActiveSync desktop application When server sync conflicts occur The menu allows to set measures to be taken in case that a collision occurs during the synchronization see figure 4 33 Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization According to the parameters set here ActiveSync will either beat the change performed on the server with the one applied on the device or the other way round By default the changes on the server overwrite the changes on the device It is recommended to keep these settings 160 4 4 Windows Mobile 2003 and 2003 Second Edition Logging The option allows to set logging of the synchronization traffic Logging is disabled by default since it is helpful only if a problem occurs Once the Connection and Rules tabs are set return to the Server tab The This server uses an SSL
83. or already booked by another user for the suggested time see figure 10 12 You may have noticed that there are also other attendees in the list shown in figure 10 12 Resources can be reserved either for usual appointment or for meetings see section 10 2 4 Resource calendars Each resource created in the system has its own calendar where all reservations are displayed Calendars of individual resources can be subscribed through the standard delegation process delegation of folders is focused in chapter 10 2 7 Most user can access resource calendars in the read only mode Resource calendars can be edited only by the resource manager The role of resource managers and their rights are addressed in the following section Reservation management In certain situations it is necessary that a resource is booked even if it has already been reserved or that there is no other way than to make the reservation by a phone call For such purposes there exists a user with special rights who is a manager of the company resources Resource managers can access resource calendars with administration rights This implies that they can edit remove or move reservations in the particular resource calendar They can also create new reservations If you are a resource manager first it is necessary to subscribe calendars of all resources that you would manage 334 10 2 CalDAV support 1 Open the account settings the Accounts tab in iCal Prefere
84. or switching to another folder the search applies only to the folder currently opened 1 7 5 Contacts forwarding Kerio WebMail allows contact forwarding in a special format so that forwarded contacts can be directly added to contact lists upon their delivery Thanks to this feature it is not necessary to copy contacts to email messages and to contact lists Kerio WebMail also supports another option When a message with a contact in the attachment is received the recipient can simply click on the attachment to open the contact automatically in the standard dialog box Click on Save and Close to confirm settings and save the contact to the default private Contacts folder Note To save a contact or open it as an attachment right click on it and use one of the options available Open or Save How to forward contacts To forward a contact follow these guidelines 1 Use the cursor to select the particular contact and click on the Forward icon in the toolbar 2 This opens the message composer with the contact already attached 3 Send the contact in the same way as email messages are sent 1 7 6 Public contacts In addition to contacts created by yourselves and stored in your personal folder there is also a contact list available in the Contacts public folder To read more about public folders go to chapter 1 11 5 Most of users can only read these folders without permission to edit them or create new ones However if you are a con
85. other recipients Click on Forward to edit the selected message where the To and Cc fields are left blank because the system does not know who do you intend to forward the message to If you receive a message with the Fw string prefixing the subject you ll know that it is a for warded message Fw detailed information regarding the today s meeting Message flag Each of the received messages can be marked by a flag in Kerio WebMail It is a little colored flag symbol that reminds users of the message it was appended to Flags help us look up messages easily Click the column with the flag image to add a flag to from a message see image 1 25 The same method can be followed to remove a flag Simply click on the flag you wish to remove tigiv From Subject Received Size o r3 Diane Peterson Photos 12 13 PM 293 kB y Y A admin company com Warning 12 12 PM 2 kB G John Wayne Re Meeting 12 11 PM 3kB Figure 1 25 Message list Note Image flags can be added to messages even in MS Outlook The flags appended to mes sages in this application will be displayed also in Kerio WebMail and vice versa The problem is that MS Outlook enables users to add flags of different colors Kerio WebMail shows all flags in one color 1 6 3 Message writing In Kerio WebMail new messages can be composed in the special window designed for message editing To open this window use the New mail button on the toolbar The window for creating new messa
86. over Apple iTunes Manual configuration Apple iPhone also allows standard email account settings as know for example from MS Outlook or Apple Mail This implies that when the account is set up email will not be synchronized with the email client and Apple iPhone will connect directly with the mailserver over Wi Fi or EDGE To set the account follow these instructions E 2 3 4 Go to the Settings menu and select Mail Select Add Account In the next dialog click on Other The account settings dialog includes three account types IMAP POP and EX CHANGE Any of them can be used for connection to Kerio MailServer However it is recommended to choose IMAP default or EXCHANGE POP accounts work like this the protocol downloads all email in Apple iPhone and the email in no longer available on the server Therefore if we connect to the account by another email client e g by MS Entourage the messages already downloaded in Apple iPhone will not be there Once an account type is selected specify your full name email address and account description the description is useful especially when you will use more accounts on the same device Set configuration for incoming email e Host Name internet name or IP address of Kerio MailServer example mail company com or 212 45 62 2 If you do not know your server s name contact your administrator e User Name username which you use for connection to the server example
87. particular sender or more senders to a single location Where the To line contains address The To entry includes defined string email address Usage example See Where the recipient To or Cc line contains address Where the Cc line contains address The Cc Copy To entry includes defined string email address Usage example See Where the recipient To or Cc line contains address Where the Sender line contains address The Sender entry includes the string This entry is often contained in messages sent automatically mailing lists etc where it stands for the From entry Where the Subject contains specific words The Subject entry contains defined string s Usage example This option is useful for example for mailing list email where mes sages contain the mailing list s name Note Kerio MailServer s spam filter can be set so that the Subject entry will include results of antispam tests the value is represented by asterisks Using this feature spam may be filtered easily Simply insert the number of asterisks that will specify the rule Messages that match this rule will accept this specification Where the message has an attachment At least one attachment must be appended to the message Usage example It is useful when combined with the Where the message size is more less than size rule if a quota is applied to the mailbox and all messages larger than the set limit should be sent to another mailbox where you have enough spac
88. recovery of synchronized data Note Sync Alert can be disabled in Apple iSync The first synchronization can take up to several minutes since a large volume of data is usually synchronized Apple iCal Once synchronization is set see section 12 2 a cross copy of all items included in synchro nization is made between Kerio MailServer and Apple iCal The default private Kerio MailServer s calendar is copied to Apple iCal as Calendar Special folders will be created fin Kerio MailServer during the first synchronization Names of the folders will match names of their twin calendars created in Apple iCal Apple Address Book Once synchronization is set see section 12 2 a cross copy of all contacts included in synchro nization is made between Kerio MailServer and Apple iCal Kerio Sync Connector synchronizes also the information of the group in Apple Address Book that the contact belongs to In Kerio MailServer this information is kept as a category This means that in the Kerio WebMail interface or in email clients supporting categorization con tacts belonging to groups display their group name as a category This works also the other way round All categories used in Kerio WebMail s or another client s contacts are shown as standalone contact groups in the Apple Address Book 362 Chapter 13 Support for Apple Mail Kerio MailServer supports some groupware features of IMAP and Exchange accounts in Apple Mail 10 4 and hi
89. section 1 11 5 Shared folders any folders which can be accessed by other Kerio MailServer users with appropriate rights for details see section 1 11 5 Subscribed folders folders owned by another user which are shared and can be viewed edited or administered by the current user depending on special rights as signed by the owner For details on subscription of folders refer to section 1 11 6 1 11 1 Root folder The root folder is the primary folder on the top level in the folder tree Its default name usually consists of the username and the domain see figure 1 72 Root folder is accessed through the pop up context menu opened by right clicking see figure 1 72 amp y BSettings Folders B 1 INBOX 1 New folder gt Calendar bou Subscribe shared folders H amp Deleted Items rj Drafts C3 Junk E mail E Notes RSS Feeds g Sent Items aM Tasks 9 Public folders E Figure 1 72 Context menu of the root folder New folder Use this option to create a new folder Rename The root folder can be renamed 87 Chapter 1 Kerio WebMail Subscribe shared folders This option allows connecting to the folders shared by other users for detailed informa tion about subscribing refer to chapter 1 11 5 Mail filters In Kerio WebMail it is possible to create filtering rules for the incoming messages For detailed information about filtering rules refer to chapter
90. see picture 1 40 For classification by contacts items are sorted by the alphabet of the language set in Settings as preferred the General tab in Kerio WebMail for details see chapter 1 12 1 In result if for example English is set as preferred and subject are in German contacts will be ordered by English alphabet and some specific national characters may also cause problems in sorting By default up to 20 contacts are listed on one page in contact folders Number of messages displayed at one page can be changed however it is necessary to keep in mind that the same settings apply also to email and task folders To change number of items displayed on a single page use the Settings section in Kerio WebMail see chapter 1 12 1 Cards Besides other methods the cards can be sorted by alphabet letters available below the toolbar as links By clicking a specific letter the first contact starting with this character will be highlighted TIP Pressing Shift letter when searching in the row of letters the contacts starting with this char acter are marked KerioMeziiServer6 Contacts Logout amp Settings amp uNewcontat v X P x Q view address cards gt RM Folders Search Clear Page 1 of2 gt Contacts iabcdefghiiklmnoparstuvwxyz E INBOX 1 a Private Alice Smitherson Flykiller Benjamin Samuel Green m E mail smithersongexamp E mail bfiykiller company E mail reen
91. set as the name Below you can find basic information such as when and where the meeting takes place and a list of attendees both required and optional If your name is included in the list of required attendees you should accept the meeting Otherwise it is up to you whether you choose to participate in the meeting or not By opening reading of an invitation the meeting is automatically added to the calendar with the tentative status set Buttons located below the basic meeting information allow fast response as follows e Accept upon clicking on this button an email message informing of acceptance of the invitation is sent to the meeting initiator and a green icon appears at the name of the name of the user who has accepted the invitation the same icon as used on the Accept button in the invitation e Tentative upon clicking on this button an email message informing of acceptance of the invitation is sent to the meeting initiator and an orange question mark icon ap pears at the name of the name of the user who has tentatively accepted the invitation the same icon as used on the Tentative button in the invitation e Decline upon clicking on this button an email message informing of acceptance of the invitation is sent to the meeting initiator and a red cross icon appears at the name of the name of the user who has rejected the invitation the same icon as used on the Decline button in the invitation 71 Cha
92. settings are saved the Mail days to sync item appears open it and set how old items will be involved in synchronization This measure helps avoid that the synchroniza tion takes too long and that too much needless data is downloaded At the end set how often the synchronization will be performed This can be done in Settings Fetch New Data On the Advanced tab you can also find setting of synchronization type for your Exchange account 4 12 3 Apple iPhone 3 0 In Apple iPhone 3 0 all features for Apple iPhone OS 1 0 and 2 0 are available see sec tions 4 12 1 and 4 12 2 Newly the following features have been introduced for Apple iPhone CalDAV protocol allows calendar synchronization standard iCalendar allows to download shared and public calendars for reading LDAP protocol allows to access contacts via LDAP support for ActiveSync 12 1 allows direct search in emails stored in Kerio MailServer via Exchange account Warning Once the upgrade is completed successfully it is necessary to remove and reconfigure the Exchange account otherwise the device will keep attempting to connect to Kerio MailServer via ActiveSync 2 5 In addition to features described above the system introduces other improvements such as the Copy amp Paste method both for text and graphic items during email composition while composing an email message it is possible to switch the client to the horizontal position notifica
93. supports syncing directly with its Exchange Server you can set up our device to sync with it Learn more a Server Add Server Source Connections Connect via IR Connect via Bluetooth Connect via DMA Sync ss tenu Figure 4 30 ActiveSync menu 171 Chapter 4 Data synchronization with mobile devices Note In case that the ActiveSync application has already synchronized data with another mailserver remove the settings by clicking on the Delete button in Menu Options see figure 4 30 3 Tis opens the first page of the configuration wizard see figure 4 31 used for specification of the Kerio MailServer s Internet name ActiveSync fag Til EE Edit Server Settings o9 Server address mail cornpany com Note This is the same as your Outlook Web Access server address This server requires an encrypted SSL connection Cancel ss Next Figure 4 31 ActiveSync specification of a mailserver and setting secure traffic The This server requires an encrypted SSL connection option allows encryption of any traffic between the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse To allow the encryption it is required that an SSL certificate is installed on the device If your company uses certificates authorized by a commercial certification authority it is possible that your device already includes support for SS
94. the toolbar in Tools Customize menu or remove them The Toolbars tab includes the Kerio Outlook Connector option Simply select or unselect it by clicking to enable disable the bar with the buttons The Spam button displays a warning message by default To treat the message as spam and discard it a confirmation is required Use the Tools gt Options menu on the Spam tab see figure 6 21 to enable disable displaying of the warning message Warning If the Spam Not Spam buttons are not available after installation or startup of MS Outlook it is necessary to remove Kerio Outlook Connector from all forbidden items of MS Outlook see chapter 6 13 1 260 6 7 Spam filter 6 7 1 The Spam tab The Spam tab provides several tools to fight spam Preferences Mail Setup Mail Format Spelling Security Other Spam X Out of office X Preferences IV Confirm marking mail message as spam JV Move spam to the Junk E mail Folder Don t treat messages as spam if the sender is on Following list jsmithers othercompany com IV Also trust senders from my Contacts Folder Add e mail address name domain bnowack secondcompany com Remove Address Book OK Cancel Apply Figure 6 21 The Junk E mail tab Confirm marking mail message as spam This option enables disables alert window displayed upon clicking on the Spam button which is available in the toolbar Move spam to the Junk E mail fo
95. to login to your mailbox WebMail mode Q Full featured for fast LAN connections 9 Simplified for slow connections Login Integration with Windows Recommended browser settings Figure 1 1 Login page 13 Chapter 1 Kerio WebMail Full and simplified interface After the username and password has been entered users can decide whether to use the full version of Kerio WebMail or the simplified version Kerio WebMail Mini will be used The full version of Kerio WebMail is recommended for users with fast internet connection who require high performance and functionality The capabilities of the full version include e email folders management e calendars management e contacts management e tasks management e notes maintenance e viewing of public email folders and contact calendar tasks and note folders e folder management creating removing moving sharing and subscriptions e user s settings of the interface Kerio WebMail Mini is optimized for slower internet connection types for all browser types as well as for mobile devices The capabilities of the simplified version include e email folders management e contacts management e viewing of email and contact public folders e folder management creating removing moving sharing and subscriptions e user s settings of the interface Kerio WebMail Mini is described in chapter in more detail Connection from Windows Internet Explore
96. to zmeni To view new calendars go to the Calendar application by clicking on Calendars In the list simply click on the calendar you want to open Warning Download of large shared or public calendars via slow connection GPRS EDGE can result in temporary unavailability of the calendar to other users LDAP client configuration To configure LDAP account follow these guidelines 1 In Apple iPhone go to Settings Mail Contacts Calendars 2 Select Add Account gt Other Add LDAP Account 3 Enter the following account data Server Enter DNS name of Kerio MailServer User Enter username for login to your Kerio MailServer mailbox Password Enter password for your mailbox Description This is an optional entry The description is helpful especially if you intend to use multiple calendars 202 4 12 Apple iPhone Warning N kter typy SSL certifik t nemohou byt aplikac na teny proto pou vejte k p ipojen pouze nezabezpe enou verzi LDAP protokolu LDAP search is available in the Contacts application Simply click on Groups to go to contact lists and select an item to view Meeting scheduling and availability settings in Exchange account To create an invitation for details on invitations and their use refer to section 1 8 6 follow these instructions 1 On Apple iPhone run the Calendar application 2 Create a calendar event 3 Enter standard information suc
97. to Kerio WebMail Mini is divided into three sections The first part contains a tree view of folders which can be hidden see chapter 2 1 and the second part lists the content of the folder currently selected based on the folder type Mail or Contacts The third section is the toolbar its appearance depends on the type of folder currently selected 2 1 User folders As in the full version user folders are organized in a tree see figure 2 2 Click Hide folders in the toolbar to change the structure to a menu in the lower left part of the toolbar The Hide folders option changes to Show folders and you can switch back to the original folder structure Folders add edit Folders B jsmith company com 3 INBOX 9 C Private tJ Work amp 3 Contacts 83 Private Contacts Deleted Items 8 c Drafts Junk E mail it NevyZadana posta cj Sent Items 3 LA Public folders amp 3 Contacts Figure 2 2 Folder tree Note In the version for mobile devices folder hierarchy is automatically hidden and available only through a menu Administration of user folders The folder administration system works in the similar way as the system in the full version of Kerio WebMail but its functionality is slightly limited You can add a subfolder rename it or share with another user more information on folder sharing and subscription can be found in chapter 1 11 To open the folder administration dialog box click
98. to create it in Kerio MailServer first If you need to create a new resource contact your network administrator Resource scheduling Note The settings described are provided for MS Outlook 2007 If you use another version settings may differ slightly To book a resource follow these instructions 1 Open anew event and specify its subject 2 Click on the Scheduling button in the new event s toolbar see figure 6 31 3 Add the resources email address to the list of attendees e g car1 company com If you do not know the address of the resource you can find it in the public contact folder called Resources click on Add Others Add from Address Book under Resources Public Folders Note If the folder is missing in the list it is necessary to add it for search You can do it quite simply by following these guidelines In MS Outlook go to section Contacts right click on Resources and select Properties On the Outlook Address Book tab check the Show this folder as an e mail Address Book option see figure 6 23 4 If the Free Busy calendar is working information about the source is shown in the right section of the dialog It is therefore easy to check right away whether the source is free or already booked by another user for the suggested time see figure 6 31 You may have noticed that there are also other attendees in the list shown in figure 6 31 Resources can be reserved either for usual appointment or for m
99. to enable this option Display images from the web Each message with HTML body can contain links to images stored on the remote server If this option is enabled the images will be downloaded from the server This way active mailboxes can be identified easily and misused for the purpose of sending spam messages Your computer can be also attacked due to browser security errors For security reasons it is recommended to leave this option inactive Mark displayed messages as read For better reference new messages which have not been read yet are bold If the Mark displayed messages as read option is enabled new messages are marked as read when opened Read messages in the message list are not displayed bold any more This option is enabled by default If you do not want the messages to be marked as read upon opening clear this option Note Use the pop up menu of a selected message to mark it as read unread Confirm marking messages as spam Use this option to enable disable the confirmation dialog box Automatic checks of address When recognized the address of the recipient is filled out automatically upon entering after the pointer is moved into other field If there are more addresses that start with the string specified the window with all appropriate addresses is opened The search is performed in all folders set on the Mail composing tab By default the default private and public Contact folders are scanned 100 1 12 Kerio W
100. to set Reminder time to avoid the situation that the task is kept in the list uncompleted Priority Using this option the task priority can be defined Tasks with highest priority are marked with a red exclamation mark a low priority task is marked with an arrow Reminder This feature enables users to set a reminder to an upcoming due date The alarm time can be set to a specific day and time The option can be disabled by unchecking the box The reminder is displayed as a popup window that lists the events and tasks to be re minded at that time Each row contains the subject of the specific event task and time to the next reminder Users can extend or reduce the time to the next reminder of a specific event Set the desired time of event recurrence from five minutes to two weeks and click Remind me later Click the Dismiss all or Dismiss buttons to cancel the selected reminder or all reminders The dismissed reminder will not be displayed any more unless it relates to a repeated event Warning 1 The reminder window is active only when Kerio WebMail is running For notifications only the basic calendar and task folders standard folders created automatically when the user account is created are searched through in Kerio Web Mail If users create other calendar and task folders keep in mind that the event and task notification will not work in Kerio WebMail However if the notification timeout expires when MS Outlook is runn
101. to set parameters of synchronization of email folders see figure 4 67 192 4 9 Nokia Eseries d R Mail for Exchange 3 x Rely 4 Contacts dit ES items on phone Figure 4 66 The Contacts dialog cy Mail for Exchange x Email n BE jnovakefirma cz Show new mail pop up Use signature Figure 4 67 The Email dialog Email address The option requires entering of the email address Show new mail pop up Enables disables new mail notifications Use signature Allows adding of a footer to email messages Signature Footer definition When sending mail Setting of time when email is sent immediately or during the upcoming synchroniza tion 193 Chapter 4 Data synchronization with mobile devices Sync messages back All unread messages are included in the synchronization However to shorten the time needed for synchronization it si possible to set the maximum age of messages to be synchronized it is not necessary to synchronize old data where the information will not be needed any longer By default synchronization is set to messages up to three days old If you need to synchronized also older data change the settings In such a case bear in mind that at least the first synchronization may take longer 4 10 Nokia N73 and N95 Nokia N73 and N95 allows folder synchronization by the ActiveSync protocol if the Nokia s Email For Exchange 1 6 1 or higher is installed on the de
102. to set the Kerio file as the default data file If the file has not been selected automatically before it can be specified in theTools Email Accounts View or Change Existing Email Accounts menu The Email Accounts window contains the Deliver new email to the following location option where Kerio can be selected Kerio Outlook Connector can also check whether the Kerio is selected as a default message store By default the check is enabled and if the Kerio is not selected as a default store when MS Outlook is started a warning is displayed This option can be enabled disabled in the Tools Options gt Preferences menu see fig ure 6 9 247 Chapter 6 Kerio Outlook Connector E mail Accounts xi E mail Accounts You can select an account and change its settings or remove it Outlook processes e mail for these accounts in the Following order Change Kerio Mailserver MAPI Default Add Remove et as Default Un Move Up Move Down Deliver new e mail to the Following location kerio New Outlook Data File Cancel Figure 6 8 Data file settings Preferences Mail Setup Mail Format Spelling Security Other Spam gt Out of office gt Preferences v Check if Kerio Outlook Connector is a default message store Figure 6 9 The store checking option 6 3 Upgrade of the Kerio Outlook Connector Upgrades of Kerio Outlook Connector are performed automatically I
103. was signed by an unknown certifying O Always trust these certificates x mail company com mail company com bu Self signed root certificate QU Expires Thursday August 7 2008 1 12 43 PM GMT 02 00 Q This root certificate is not trusted Certifeate b Trust P Details Caneel Ceon 4 Figure 9 22 Moving the certificate to the desktop Add Certificates Do you want to add the certificate s from the file self signed crt to a keychain Keychain X509 Anchors HJ C ox Figure 9 23 The Add Certificates dialog box 2 Administration password is required if you are not logged in as a root user or as an administrator 3 Along with the Add Certificates dialog the Keychain Access store is opened If not it can be found in Applications Utilities 2 Keychain Access 4 Inthe Keychain Access application switch to the Certificates tab 5 Check that the certificate has appeared in the certificate list For Mac OS X 10 5 Leopard follow these instructions 1 On the desktop click on the certificate In the Add Certificates window see figure 9 24 select the System option in the Keychain menu all system users will be allowed to use the certificate or Login only authenticated users will be allowed to use the certificate Click OK to confirm changes 323 Chapter 9 MS Entourage support Certifeaie Do you want to add the certificate s from the file e mail firma cz cer to a keyc
104. x Q Folders Search Clear 4 Page 1 ofi gt amp jsmith amp company com z En acm 2 n Private 3 admin company com Warning 12 53 PM 2 kB O Waki t Benjamin Flykiller Meeting 12 52 PM 4kB gt iCal Diane Peterson Reports 12 49 PM 2kB amp 3 Contacts amp Diane Peterson Invoice 8 Deleted Items John Wayne Holidays 12 48 PM Drafts 5 Junk E mail Figure 1 16 Moving items by the Drag amp Drop method 3 A green tick icon appears when the item is ready to move see figure 1 16 or a blue icon when ready for copying see figure 1 17 KerioMesiiServer6 INBOX Logout I 55 Settings CNewmal v jRepy 3 Forward gaspam h is x Q Folders 46 Page 1 ofi ismith company com Sue 3 CHER a Private admin company com Warning 12 53 PM 2 kB G Wok t Benjamin Flykiller Meeting 12 52PM 4kB gt Cale Diane Peterson Reports 12 49 PM 2kB amp z Contacts 24 Diane Peterson amp Deleted Items John Wayne Holidays 12 48 PM Drafts Junk E mail Figure 1 17 Copying items by the Drag amp Drop method 4 Let hold of the button to move the item to the selected folder immediately Note Unless the item is dragged over a folder where it can be moved i e any mail folder with corresponding access rights in the folder tree a red icon is displayed meaning it is impossible to move the item to the particular location Using the Move or copy button
105. z Categories Private V Figure 1 93 Event settings 2 Weekly recurrence is set to once a two weeks recurrence on Wednesdays and Sundays see figure 1 94 Now let s see how this recurrent event is shown in a calendar where Sunday is set as the first day of the week and compare it to the case where Monday is set as the week starting day The difference can be understood through figure 1 95 the green event was created when Monday was set as the week starting day while the red events were created when Sunday was set as the first day of the week If Monday is set as the week starting day Wednesday and Sunday are included in the same week If Sunday is set as the week starting day only Wednesday is marked in the first week since Sunday September 10 already belongs to the following week The following weeks start with Sunday starting on September 17 at figure 1 95 as 105 Chapter 1 Kerio WebMail Recurrence Kerio MailServer 6 Windows Internet Explorer C3 xi Range of recurrence No end date Endafter 10 occurrences C End by 06 09 2006 n C Recurevery 2 week Monday Tuesday V Wednesday Thursday C monthly Friday I Saturday M sunday C yearly Figure 1 95 Comparison of calendars with different week starting days set in the parameters Note If settings of the starting day of the week are changed settings of existing events does not change 1 12 2 Out of offic
106. 0 11 00 12 00 01 00 02 00 52 B ohn Smith lt jsmith company com gt 4 i ae F B ereterson company com gg iwayne company com pal C Attendees Resources c 4 free tentative If busy Iil out of office no information Start time 10 09 2008 L3 fro oo am End time 10 09 2008 L3 fiz oo em Figure 1 53 Attendees 1 Two buttons located below the list can be used to add attendees see figure 1 53 e Use the Attendees and Resources buttons to browse for attendees and resources in contacts see figure 1 54 Look up and select addresses of resources or attendees you want to add The dialog contains the following items Folder The menu includes all contact folders in the mailbox including public and subscribed contacts Search for Enter a string which will be used as search criteria i e any addresses includ ing the string will be searched First letters of first or second name or user name the part of address preceding the at sign can be used as the string The search string is not case sensitive 67 Chapter 1 Kerio WebMail E Contacts Kerio MailServer 6 Microsoft Internet Explorer Folder at contact Folders Search For Search meermme Emu tow Amanda Black ablack company com j Betty Whitehouse bibi123 yahoo com zj Danielle MacMillan mcmillan amp othercompany com Diane Peterson dpeterson company
107. 69 invitations 71 meeting 60 meeting attendees 66 multiple day 65 private 64 recurred 65 372 contacts 48 cards 49 contacts forwarding 53 217 268 creating an LDAP directory 264 new contact 50 overview 49 private 51 searching in contacts 52 searching via LDAP 264 searching via MAPI 262 used as address books 278 D data file settings 247 distribution list 218 269 E email 28 automatic check for email addresses 42 automatic checks for addresses 42 check for names 42 dictionary 41 102 editing columns 31 message attachments 32 message filter 45 message processing flag 33 message reading 30 new message 33 spellcheck 40 text formatting 37 event editing 61 forwarding 76 F flag 29 folder administration 19 144 root folder 87 folders folder subscription 239 mapping 25 public 239 sharing 237 251 folder subscription 96 Free Busy calendar 269 SSL encryption 220 271 j integration with Linux 18 108 with Mac OSX 18 108 with Windows 18 108 K Kerio Outlook Connector 9 204 241 automatic update 248 calendar 218 conflict 211 contacts 211 creating an LDAP directory 214 distribution lists 218 filter of incoming email 225 folders 237 help 241 how to create tasks 224 installation 204 242 message grouping 235 notes 224 Offline Edition 204 offline mode 209 online mode 209 Outlook 2000 277 password change 249 profile 206 resource 272 resources 272 rules for incoming messages 225 searching
108. 7 Out Of Office MS Entourage 2008 supports sending of automatic replies when the user is out of office This automatic reply can be enabled when a user cannot reply messages him herself e g when the user is ill or on vacation It is usually helpful when the user is supposed to reply immediately To set automatic reply go to MS Entourage Tools Out of Office In the Out of office dialog switch to the Send Out of Office messages mode and enter a message which will be sent to incoming messages Thus senders know immediately that the user cannot send them any answering message at the moment Out of Office Assistant Account kms account Q Do not send Out of Office messages 9 Send Out of Office messages Reply to messages with Hello I am enjoying my vacance at the moment My affairs will be managed by my colleague John Smithers Please contact him through his email jsmithers company com Cancel C ok Figure 9 16 Out of Office Assistant Automatic reply will be applied to all incoming messages except email sent from mailing lists The automatic answer is not sent where answering to another automatic email this should prevent users from email loops 9 8 Secure communication of Kerio MailServer with MS Entourage The communication between Kerio MailServer and MS Entourage can be protected by the stan dard SSL encryption protocol It is possible to secure communication via the WebDAV interface as well as reque
109. 8 GIGSSATY OF Terms isori inae s iudicungcu ninne haee Facere UR re dm Reha wA Uoc oss Ne Ma 369 Index i 4 22 2 52 333 rre henan eani AERIS A ERE REUNIR Eae red TR EUR es 372 Introduction This document provides detailed setting guidance for all applications and modules email clients calendars and address books data synchronization supported by Kerio MailServer While some of these applications are supported directly i e no additional installations are needed it is only necessary to perform specific settings others require installation of sup portive modules and extensions In addition to external applications this document also addresses the Kerio WebMail interface which is used to access user data and email accounts stored in the mailserver via the most wide spread web browsers such as Internet Explorer Firefox or Safari This guide addresses features and configuration of the following applications and interfaces Kerio WebMail Kerio WebMail is a comfortable web interface which can be used to maintain email calen dars contacts and other folders saved in mailboxes on a particular server Kerio WebMail is available in two versions e Kerio WebMail full version designed for most of supported browsers see chap ter 1 e Kerio WebMail Mini a special lite edition designed for unsupported browsers or for computers with slow Internet connection see chapter 2 and for mobile devices see chapter 3 Microsof
110. 9 Golf location mM 02 19 2009 01 00 PM all day from to repeat private calendar alarm alarm url note 02 19 2009 05 00 PM None MV O Calendar Message 1 hours before None Nor Nor Done Figure 10 17 Event edit box 339 Chapter 10 Apple iCal Support 4 Save changes by using the Done button Warning Private events are treated as private only if the client where the private event calendar is viewed supports this feature In other client applications it is possible to view and edit events without any restrictions by users with appropriate access rights This implies that information included in private events are not well secured 10 3 Support for the iCal standard Kerio MailServer supports publishing of calendars in user email accounts on the server and subscription of calendars stored in the mailbox from the Apple iCal In addition to subscrip tion to their own calendars users can also subscribe to calendars shared by other users This implies that if you share your calendar with your teammate she can subscribe it and view it Subscribed calendars cannot be edited by the subscribers only viewed As mentioned earlier in this document in Apple iCal subscribed calendars are available only in the read only mode Published calendars are available on the server for reading only this implies that it is not edit published calendars when accessed by Kerio WebMail for ex
111. 9 MS Entourage Support sseusssessssee eh hh hs 300 9 1 Basicaccountsettings sssssssssessss sre 301 9 2 Connection to the LDAP server 0 0000s 307 9 3 Scheduling of meetings sssssssssssssssssse see 309 9 4 RESOUICES 20s33 exHa e eges x nidis hide DS aiitem E etd sued bea bad 310 9 5 E eso acess tedebk abeat dadeiamts Pede demi ERR ER ek T 313 9 6 Delegation and subscription of folders uuuuuuuuuuu 313 9 7 Out OFOMCE 22ic c556iseacd dee ei eewiddeees EERS THOE ERTE PEERS GEI IS 318 9 8 Secure communication of Kerio MailServer with MS Entourage 318 Apple iCal Support 6 eee eee eee eee n een e eee 325 10 1 Kerio Sync Connector for Mac 2 6 ccc ccc ccs 325 10 2 CalDAV support 0 66 es 325 10 2 1 Automatic configuration ssssssssssssssssssss esses 326 10 2 2 Manual configuration ssssusssssssssssssssssssssssss 328 10 2 3 Synchronization ssssssssssssssssssse sess sss 330 10 2 4 ADDOIBETBEDLS ince erecto psscbs Ore innsir PPEPDCIe SE ds de ool 10 2 5 ReSOUTCeS oecuid sedi adhaticadi oi adoiieatepesddtaten aV eR QU Ped Ree DOO 10 2 6 Avallabllity zssssddyeieeeebu dui eb aiki Ena POLI EP RED bun D 10 2 7 Delegation of calendars 60000 000000 e eee ee eeees 336 10 2 8 Private events ereeeeeeeeee eer nh ha sss DOD 10 3 Support for the iCal standard ssssssse ses
112. Assistant At the first page of the wizard specify Account Name at figure 4 51 the account is called keriomai1 In the Mail Service menu select the Exchange ActiveSync option This setting item is obligatory If the correct account type is not set synchronization of email and calendar would not work At the next page of the wizard specify username and password which will be used for au thentication in Kerio MailServer see figure 4 52 Enter the same username and password as you use in your desktop email client 183 Chapter 4 Data synchronization with mobile devices Account Setup Choose an account name e g My Mail and select settings Account Name keriomail Mail Service w Exchange Acti Figure 4 51 Account settings connection settings keriomail Enter the username and password assigned to this account Username Password Figure 4 52 Account Setup definition of username and password 6 At the following page see figure 4 53 enter your email address and Internet name of the Kerio MailServer which will be used for the synchronization of email and calendar To get this information contact your network administrator keriomail Review your settings and edit if necessary Email Address jsmith company com Mail Server mail company com Cane Figure 4 53 Account Setup email address and Kerio MailServer s Internet address definition 184 4 8 Palm Treo 7
113. Distribution list saved successfully Back Menu Figure 3 7 Adding addresses to distribution lists Use the Name and E mail entries to specify name and email address of the contact to be added to the distribution list If the Save to Contacts option is enabled the data will be also saved as a new contact item Click Save to confirm settings Use the Close and Save button to save the name also in the distribution list 143 Chapter 3 Kerio WebMail on mobile devices Distribution lists are saved in contact folders highlighted by bolder font 3 4 Folder Administration In the version designed for mobile devices Kerio WebMail Mini also allows folder maintenance This feature does not differ from the same option in the full version of Kerio WebMail You can add a subfolder rename it dislocate it within the tree or share with another user more information on folder sharing and subscription can be found in chapter 1 11 5 Logout Settings Add Edit folders Figure 3 8 Kerio WebMail Mini s bottom toolbar To manage folders click on the Add Edit folders link on bottom toolbar in the Kerio WebMail Mini s for mobile devices see figure 3 8 ww g jsmith company com al INBOX 3 Private Contacts Private Cont Figure 3 9 Bottom menu The folder administration window includes all email and contact folders contained in the ac count including public and subscribed folders The first folder in the list is so
114. Download Kerio Sync Connector Mac OS X 10 4 11 and later Two way synchronization of your calendars and contacts between iCal and Kerio MailServer E Download my calendar file ics Manually import your current calendar into iCal no synchronization Figure 10 2 Integration with Mac OS X The tool gets downloaded to your workstation and gets launched automatically see fig ure 10 3 Click on Continue Welcome to the iCal Config Tool Installer 3 KERIO Welcome to the wizard that will guide you through the Introduction configuration of iCal and Directory Services with Kerio Destination Select MailServer First the installer will request the local computer administrators username and password Second the installer Installation will demand your Kerio MailServer account information Installation Type Apple iCal will be configured with CalDAV account containing private and public calendars from your Kerio MailServer account e Summary fn Figure 10 3 Launching iCal Config Tool 327 Chapter 10 Apple iCal Support 4 In the next page select location where the tool will be saved and where it will be launched from Unless motivated by specific reasons do not change the default settings and click on Install 5 Now enter username and password of an administration account for your computer see figure 10 4 Installer requires that you type your l 1 password Name Administrator gt Details
115. E mail Enter email address of the new distribution list member Save to contacts Enable this option to save member information also in the Contacts folder e The Remove button can be used to delete an address from the list 6 Save changes by clicking Save and Close A note can be attached to any distribution list It can be for example a description of the group or another information The note can be defined on the Notes tab of the distribution list dialog Besides the method described above there is another way to create distribution lists Simply select one or more items in the contact list using the Ctr1 key use the right mouse button to open the pop up menu and select Create a distribution list see figure 1 46 gNewcotat 7 i X QQ view address cards Search Clear lt Page 1 ofi Contacts labcdefghiijklmnoparstuvwxwvz Diane Peterson Emah ablackQcompa Send mail Create a distribution list E mal Jeillenegabc c Forward Move or copy Delete Figure 1 46 Creating distribution lists by selecting contacts from the list This opens a distribution list with the selected contacts already included This list can be simply saved after entering its name Contacts can be added anytime if desired Edit and update distribution lists Each distribution list can be edited and also removed To remove a distribution list follow the same pattern as when removing a contact item Simply
116. Figure 3 10 Folder Administration Move The move link can be clicked to move the folder within the folder tree Delete Use this link to delete the folder Subscribe shared folders This option is available only for root folders Click on the link to open a dialog where a shared folder can be subscribed Sharing of folders is described in chapter 1 11 5 Access rights To share the folder with other users or to remove access rights click on the access rights link Sharing and subscription of folders is described in chapter 1 11 5 3 5 User settings Kerio WebMail Mini for mobile devices allows change some user settings so that users can customize their interface in accordance with their needs To change user preferences for the interface click on Settings The link can be found in the Kerio WebMail Mini s bottom toolbar see figure 3 8 Some of the Settings dialog s items apply to all versions of Kerio WebMail other apply only to Kerio WebMail Mini for mobile devices A short note describing the exclusion is attached to settings applied to Kerio WebMail Mini see the Number of displayed messages option at figure 3 11 145 Chapter 3 Kerio WebMail on mobile devices Internet Explorer fag Til zx d http mail company com expres v e Read mail New mail General Number of displayed this option affects only messages PDA layout Preferred language Date format Time Format Mew window For re
117. Kerio MailServer Windows Mobile 5 0 provides many additional features e Windows Mobile 5 0 supports the following folder types e email e calendar e contacts e tasks e Wipe implementation of the ActiveSync protocol allows the Kerio MailServer ad ministrator remote removal of all synchronized folders and user login data from the device The following options are not supported by Kerio MailServer e SMS based Always Up To Date AUTD Setting of ActiveSync on Windows Mobile 5 0 is identical with settings on Windows Mobile 5 0 AKU2 Instructions on ActiveSync setting can be found in sections 4 6 1 and 4 6 2 4 6 Windows Mobile 5 0 AKU2 In cooperation with Kerio MailServer Windows Mobile 5 0 AKU2 provides these features e Windows Mobile 5 0 AKU2 supports the following folder types e email e calendar e contacts e tasks e DirectPush Technology this technology allows mobile devices to keep open HTTP S connection with the server Whenever a new item is received or any change is per formed in any folder changes are synchronized immediately e Kerio MailServer supports Global Address Lookup this feature allows to look up email addresses in all contact folders available to the particular user including public folders e Wipe so called wipe allows Kerio MailServer administrators reset remote devices This reset clears all user data out of the device Only default files and settings will be kept on the mobile devi
118. Kerio MailServer 6 User Guide Kerio Technologies Kerio Technologies All Rights Reserved This document provides guidance for Kerio MailServer 6 7 3 All additional modifications and updates reserved For current product version check http www kerio com kms Information regarding registered trademarks and trademarks are provided in appendix A Contents MOJUTO 33 0 odie acd atayeras emi D nupcr stis son entus Samar USA S Della e ecm OPERE samt 9 1 Kerio WebMall s asce ities Rec em mpes ides P espigaumeifreeitusbUpMeDq be bas 12 1 1 Web DPOWSOES iirhaenPRSOSTERE IRA neti na EISPPNFETRIC EOS 12 1 2 Authentication to Kerio WebMail ssssssss eese 13 13 Integration with Windows Mac OS X Linux sssssssssss 18 1 4 The Kerio WebMail environment ssssssss sss 18 ll Folder fee 222nineetUrzee nre RERPPREE CIAGuepo Poa perd pipere 19 1 4 2 The main pane sssssssses eee nee 19 14 3 TOday pate 22249 ihe Rd UP r ruos ISSUED tognesddeadetceeeeew ones 22 1 4 4 The Kerio WebMail pop up menu sssees eee 23 1 4 5 Moving and copying items uuuususlsssesssssssss sees 24 1 5 Specific features and technical limitations sssseeeeeuuue 26 1 6 lt Email 4 03 hec sigecsiecorine ogiiacebsaechad md EEE EEE Ns Id qf 28 1 6 1 Message ISt erinnerte eEBIIDIPzecaaem CR DECREASE RR RA PRG 28 1 6 2 Message reading
119. L encryption If the company uses a certificate generated by Kerio MailServer or another internal certificate it is necessary to install another certificate on the device For guidelines for this procedure see section 4 2 Once the server name is set and SSL encryption enabled click on Next to open the following page of the configuration wizard 4 Onthe second page set your login data see figure 4 32 User name Use this entry to specify the user name used for authentication to Kerio MailServer Password Use this entry to specify the password used for authentication to Kerio MailServer 172 4 6 Windows Mobile 5 0 AKU2 ActiveSync Til ER Edit Server Settings o Domain company com required For automatic sync Back Ea Next Figure 4 32 ActiveSync user login data definition Domain Use this textfield to enter the email domain name usually it is the part of your email address after the symbol Save password If you do not wish to be asked for the login data by each startup of the synchroniza tion enable this option If you want to use the feature of automatic synchronization this option is required to be enabled ActiveSync If there is a conflict eplace the item on my device Event logging Back ES Next Figure 4 33 ActiveSync the Advanced dialog box 173 Chapter 4 Data synchronization with mobile devices Note Besides login data items the Advanced button is included in
120. New event v Ge d X QL eS 8 aas 16 May 22 May week 20 16 May Monday 19 May Thursday 17 d aro ew 20 a 18 May Wednesday 21 May Saturday 22 May Sunday Figure 1 47 Calendar 1 8 1 Calendar view Several view modes are available for calendars Users can select a view type which they cur rently find the most useful In this section detailed descriptions of individual view modes are provided 57 Chapter 1 Kerio WebMail Users can switch between individual types of calendar views by clicking the appropriate icon in the toolbar Day view The day view is the most detailed one since it focuses the shortest period The schedule is divided into 30 minute periods market by a clock symbol on the left The current interval is highlighted in yellow color the first half hour of the 12th hour in the picture 1 48 The single day view header serves to better reference in the calendar In the left section the current day and date are displayed in the right section there is a thumbnail calendar icon with sliders The individual calendar events are ordered in a vertical timeline Each event is marked by a colored stripe and it contains the basic information subject location whether it is private or not and if is has a notification Whole day or multiple day events are displayed in the upper section of the calendar before the timed schedule so that these events do not mess into the daily schedule GNwe
121. P a s d f g h T k T Shift z x c v b n m 7 cuj d AX Fs te gt Figure 4 6 ActiveSync login data settings Save password If you do not wish to be asked for the login data by each startup of the synchroniza tion enable this option If you want to use the feature of automatic synchronization this option is required to be enabled Another section of the dialog is the Rules tab see figure 4 7 The tab includes settings of what should be done if the synchronization collides Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization According to the parameters set here ActiveSync will either beat the change performed on the server with the one applied on the device or the other way round By default the changes on the server overwrite the changes on the device It is recommended to keep these settings Return to the Server tab see figure 4 3 and open the Schedule tab On this tab it is possible to define automatic synchronization see figure 4 8 155 Chapter 4 Data synchronization with mobile devices Advanced Server Options If there is a conflict an item has changed on the device and the server Always replace the item on my device Always replace the item on the server Connection Rules Ej Figure 4 7 ActiveSync collision of the synchronization Select when you want Q Active
122. Preferences To enable synchroniza tion use the Synchronize with Exchange option on the General tab see figure 11 2 eoo General Co a t 7 e A General Template Phone wCard LDAP Display Order First name Last name O Last name First name Sort By Last Name Hd Address Format United States m Font Size Regular H4 Notify people when my card changes Create a group to use this feature M synchronize with Exchange Configure Q Figure 11 2 Enabling synchronization Check the option Synchronize with Exchange to enable synchronization Click Configure to open an advanced settings dialog see figure 11 3 User Name Password Username and password for the corresponding account If your mailbox is not created in the primary domain it is necessary to enter username including the domain see ta bles 11 1 and 11 2 following this pattern user_domain domain For example dsutter land company com Ask your network administrator whether your user account is saved in the primary do main or not 349 Chapter 11 Apple Address Book Support Outlook Web Access Server Synchronization is performed via the WebDAV interface Therefore it is necessary to specify this entry by the full path to the corresponding account in the following form http mail company com exchange j smi th Synchronize every hour If this option is checked synchronization is performed once an hour Exchange Synchro
123. RRE CRUS qd Dd 211 5 3 1 Searching in address books via the MAPI interface 211 5 3 2 Searching contacts via the LDAP directory service 213 5 9 9 PUbC CONTACTS ea curru RIDERE v REDITE IPM VERS 217 5 3 4 Contacts forwarding 0 00066 217 5 3 5 Distribution lists soiussssssessessee ee 218 5 4 Calendars 22 0 eee nent eee e ees 218 5 4 1 APpOMtMents lt icaces siostevendi exerens E peu SAN ceases esas 218 4 2 IR SOUTCOS a ensi eio nire recta pipi tetummd e TERIS oben nis d RS EE a 221 5 4 3 Web Calendars ssssssssess e 223 5 9 TASKS moulneeeebieuecpMUERP cae steno teas PMCID aCEAME E CS dE 224 5 5 1 How to create tasks 2 0 2 ee 224 5 0 NOIS uesLesbeebpeedoer ameter mie EP b CERLR Opa C 9 IG AERIS 224 5 7 Rules for incoming messages sssssssssssssss esses 225 5 7 1 Creating or changing a rule ssssssssssssss sess 226 5 7 2 The Out Of Office rule ssssssssssssees ee 231 5 7 3 The Spam rule ssss sess 232 5 8 Spam iter 4258 06 51emens i cmeed g reieredue e xe E PRT Re peH CE 234 5 9 Grouping and searching of messages louuiiuusuuuuusu 235 3 9 1 M sSase grouplnDP uisLcaeisdeseietageex queue eee DUE EE E 235 5 9 2 Looking up messages ssssssssssss sse 236 5 10 Folder Administration ssssssssssssseeesee eee 2o 5 10 1 Folder Sharin
124. Resources can be booked by using the existing calendar system Resource reservation is based on creating of en event The feature works similarly as appointment scheduling The main difference is that the Attendees tab must include the resource selected from the contact list 310 9 4 Resources it can naturally also include contacts of attendees In the Free Busy calendar you can see whether the resource is available for the scheduled time or not Note To make a resource available for booking it is necessary to create it in Kerio MailServer first If you need to create a new resource contact your network administrator Resource scheduling Note The settings described are for Entourage 2008 If you use another version settings may differ slightly To book a resource follow these instructions 1 Open anew event enter its subject and time for which the resource should be reserved 2 Add the resource s email address to Invite entry e g carL company com 3 Inthe event go to the Scheduling tab eoo 7 Resource scheduling Calendar Invite John Wayne Diane Peterson boardroom flipchart Subject Resource scheduling Location Start Fri Oct 3 2008 1 00 PM End Fri Oct 3 2008 2 00 PM October 3 2008 goo 10 11 12 13 14 15 16 f All day event Duration 1 a v A v C Show all day jsmith company com John Wayne Diane Pet
125. Room 256 See you there Figure 3 2 Message viewing 3 1 1 Toolbar The email toolbar contains the following options Read mail Click on Read mail to view the list of messages included in the current folder New mail This button opens an email compose editor For detailed description on this window refer to chapter 3 2 138 3 2 Message writing lt lt lt gt gt gt Click on arrows to navigate back or forward within the message list The second row of buttons in the toolbar includes the following options Re To reply to the current message use the Re button Upon clicking it a message editor is opened Re all The Re all button also replies to the current message The only difference from the previously described function is that this option replies to the sender and all addressees included in the message s recipient list Fwd To forward the current message to other addresses use the Fwd button The message editor is opened with the forwarded message included If desired the message can be edited and or attachments can be added or removed Use the To entry to specify email addresses of the new recipients Del The Del button deletes the current message If the current message is deleted the next one is opened in the window Spam The Spam button allows to mark the message as spam For details on spam and Kerio MailServer s antispam protection refer to chapter 1 6 5 3 1 2 Message header and b
126. S Entourage automatic configuration Kerio Technologies have developed a tool for automatic configuration of Exchange accounts in MS Entourage This implies that now you simply download and run this tool on your computer The only information required for the installation is as follows e username and password for the corresponding account e username and password for an account with administration rights for the workstation Run MS Entourage The tool can be downloaded from the special page Integration with Mac OS X To open this page go to the Kerio WebMail interface s Settings Integration with Mac OS X see figure 9 1 Settings f Settings se Mail filters Zi Out of office 5 Subscribe shared folders E Change password Integration with Mac Figure 9 1 Kerio WebMail Settings 301 Chapter 9 MS Entourage support Note For detailed instructions on authentication to Kerio WebMail refer to chapter 1 2 3 On the Integration with Mac OS X page just opened click on the Auto configure Entourage link 4 The tool gets downloaded to your workstation and gets launched automatically see fig ure 9 2 Click on Continue Welcome to the Entourage Config Tool Installer Welcome to the wizard that will guide you through the Introduction configuration of Microsoft Entourage with Kerio MailServer Destination Select The installer will request the local computer administrators username and passwor
127. Sync to synchronize When connected to my PC synchronize with the server every 5 min Y When not connected to my PC synchronize with the server every 30 min Y When synchronizing remotely with my PC disconnect when complete PC server Schedule Ej Figure 4 8 ActiveSync automatic synchronization settings When connected Synchronization settings applying to periods when the device can connect to the server via a desktop computer When not connected Synchronization settings applying to periods when the device cannot connect to the server via a desktop computer 156 4 4 Windows Mobile 2003 and 2003 Second Edition When synchronizing remotely This option allows setting of closing of connection upon completion of synchroniza tion 8 Save the settings by the Ok button To test whether the settings allow proper functionality use the Sync button in the ActiveSync main window This button can be used for manual synchronization whenever needed 4 4 Windows Mobile 2003 and 2003 Second Edition Windows Mobile 2003 and Windows Mobile 2003 SE in cooperation with Kerio MailServer pro vide the following features e Windows Mobile 2003 supports protocol ActiveSync 2 0 and lower Second Edition supports also ActiveSync 2 1 e Windows Mobile 2003 allows synchronization of the following types of folders e email e calendar e contacts e Wipe implementation of the ActiveSync protocol allows the Ker
128. TPS traffic In the Advanced tab set connection to a Free Busy and to an LDAP server see figure 9 6 Public folder server In the entry it is possible to enter a URL address to the Free Busy server The Free Busy server is a public calendar that displays the free busy data for all users that have an account in Kerio MailServer and work with the calendar in MS Entourage in MS Outlook or in the Kerio WebMail interface For detailed information on usage of this feature refer to chapter 9 3 This DAV service requires a secure connection SSL It is also possible to connect to the Free Busy built in Kerio MailServer via secured SSL If the HTTPS service in Kerio MailServer is running on a standard port simply enable this option The port in Override default DAV port is changed to 443 see figure 9 18 Override default DAV port If Kerio MailServer communicates at a non standard port check this option and over write the port LDAP server Enter DNS name of IP address of the LDAP server typically the address of your Kerio MailServer see figure 9 6 Note MS Entourage supports only the default private Contacts folder It does not support for displaying of shared unless delegation is set and public contact folders nor it supports private contact subfolders created in Kerio WebMail unless they are shared and connected by delegation However you can add addresses from these other Contact folders through an LDAP search when creating a new ema
129. The toolbar includes a clickable Move or copy icon Items can be move or copied by using this button as described below 1 Highlight the selected item and use the Move or copy button in the toolbar 2 In the Folder selection dialog just opened select the folder where you want to move or copy the item and click on Move or Copy 25 Chapter 1 Kerio WebMail Pop up menu Items can be moved or copied also by a special option in pop up menu 1 Right click on an item to open a context pop up menu and select Move or copy 2 This opens the Folder selection dialog where you can select a folder where the item will be move or copied Click on Move Copy 1 5 Specific features and technical limitations Automatic logout For security reasons Kerio WebMail logs out users automatically after a preset idleness time out or after the timeout set for the maximal length of connection to the Kerio WebMail in terface By default the length of inactivity period is set to 2 hours By default the maximal length of connection to the Kerio WebMail interface is set for 312 hours Kerio MailServer administrators can change this value When any of these timeout expires clicking on any link or button returns the user to the login page and the user has to log in again Pop up killers If any pop up blocker pop up killer is installed on the computer where Kerio WebMail is running it is necessary to create an exceptional rule in Kerio WebMail or to
130. Transfer Protocol is used for sending email between mail servers The SMTP envelope identifies the sender recipient of an email Spam Unwanted usually advertisement email Spam are usually sent in bulk and the recipient addresses are obtained by illegal means SSL A protocol used to secure and encrypt the TCP connection Secure Socket Layer was orig inally designed by Netscape to secure transmission of web pages using HTTP protocol Today it is supported by almost all standard internet protocols SMTP POP3 IMAP LDAP etc At the beginning of communication an encryption key is requested and transferred using asymmetrical encryption This key is then used to encrypt symmetrically the data 370 A security protocol for the encrypted transfer of the data in the Internet used in HTTPS TLS Transport Layer Security is the successor to SSL version 3 1 which is used for encryption of data over networks This version is approved by the IETF and it is accepted by all the top IT companies i e Microsoft Corporation URL URL Unique Resource Locator is a subset of URI which uniquely describes the location of a specific file in a computer network WebDAV Using WebDAV Web Distributed Authoring and Versioning users can group edit and organize files located on servers WWW World Wide Web the abbreviation WWW or web is currently the most popular service offered in the Internet It allows transferring multimedia files texts
131. a Black ablack company com Danielle MacMillan memillan othercompany com Diane Peterson dpeterson company com James Vega info abcde com Jane Houston jhouston othercompany com John Joseph Smith jsmith company com Company John Wayne jwayne company com Add to list gt gt Close Figure 1 44 Select The dialog contains the following items Folder The menu includes all contact folders in the mailbox including public and subscribed contacts Search for Enter a string which will be used as search criteria i e any contacts including the string will be searched First letters of first or second name or username the part of address preceding the at sign can be used as the string The search string is not case sensitive One or multiple contacts can be chosen in contact lists by holding the Shift or Ctrl key and selecting items by the mouse pointer and then added to the distribution list by the Add to list button Double clicking on a contact also copies the particular item to the distribution list Use the Add button to open a dialog where a new address can be added to the list The address needs to be entered manually E Add contact to the distribution list Microsoft I B E3 New contact Name Elein Bullet E mail bullet amp company com v Save to Contacts OK Cancel Figure 1 45 Add 55 Chapter 1 Kerio WebMail Name Enter first and second name of the new distribution list member
132. a toolbar Using this toolbar users can handle individual messages right in the table Using the Search field Another way of looking for a specific message is the Search field in the toolbar Search string a word part of a word or a character can be entered in this field Messages are looked up by sender address or message subject Simply enter the first letters of an address or subject The messages found will be listed directly in the message list 47 Chapter 1 Kerio WebMail 1 6 8 Interrupted connection between the server and the browser Sometimes the connection between Kerio MailServer and a web browser may be interrupted Connection may be interrupted by a connection failure or by expiration of the session timeout set in Kerio MailServer If the connection fails it is necessary to reconnect by authentication by username and pass word If a message is just being edited when the connection fails it is possible to finish it and reconnect by authenticating by username and password upon clicking on the Send button see figure 1 39 Your session has expired Please enter your password to continue Username jsmith company com Password eeeeeeeeee Log In Figure 1 39 The dialog for authentication through username Warning Beware of closing the window with the edited message before the new authentication Other wise the message will be lost 1 7 Contacts Most of us use or at least know
133. a weakness in that other program Cancel this request unless you are sure it is not malicious Remember my choice For all links of this type Launch application Figure 7 4 Subscription of a web calendar Note If MS Outlook is not running it will be started automatically upon clicking on Launch application 4 Inthe Microsoft Office Outlook window just opened click on Advanced see figure 7 5 Microsoft Office Outlook 21 x Add this Internet Calendar to Outlook and subscribe to j a updates webcal mail company com ical company com jsmith Calendar To configure this Calendar click Advanced Advanced Yes Figure 7 5 Subscription of a web calendar 5 An authentication dialog is opened see figure 7 6 requiring username and password Sign In Ed Sau y Enter your user name and password to download webcal mail company com ical company com jsmith Calendar User name jsmith Password eccccccccce Remember my password ox em Figure 7 6 User authentication 287 Chapter 7 Web calendars in MS Outlook 2007 6 The Subscription Options dialog box is opened allowing specification of the following in formation Subscription Options Ed ea Use the choices below to configure options For this Internet Calendar General Folder Name John Smith s calendar Internet Calendar Jan Nov k s calendar Location webcal mail company comJical company
134. ach of these patterns has different parameters Range of recurrence Set the desired range of recurrence e No end date no end date is set e End after occurrences the recurrence is over when the specified number of recurrences is reached e End by recurrences happen in the specified time 1 9 3 Private Tasks Private tasks are helpful especially for sharing of folders If the folder is shared with other users tasks set as private can be viewed only by the folder s owner Private tasks can be created as follows 1 Open the New task dialog box 2 Insert relevant information 3 Onthe Settings tab enable the Private option see figure 1 65 4 Save changes by clicking Save and Close Warning Private tasks are treated as private only if the client where the private task folder is viewed supports this feature In other client applications it is possible to view and edit tasks without any restrictions by users with appropriate access rights This also implies that information included in private tasks are not well secured 1 9 4 Forwarding tasks attached to email Kerio WebMail allows forwarding of tasks in such a format so that it is possible to save it to a task folder Thanks to this feature we can avoid copying of task data to an email message and to a new task edit dialog box on the addressee s side Kerio WebMail also supports another option When a message with an task in the attachment is receive
135. ading messages Figure 3 11 User settings Individual setting options are focused in section 2 5 146 Chapter 4 Data synchronization with mobile devices Kerio MailServer supports the ActiveSync which is used to synchronize data between the com puter server or workstation and mobile devices ActiveSync is a protocol but it is also an application generally included in mobile devices with Windows Mobile operating systems It is also a desktop application installed to desktop computers and used to synchronize data with mobile devices connected to the computer via a so called cradle Kerio MailServer uses the ActiveSync protocol for direct synchronization of data saved on the server with data stored in mobile devices It supports synchronization of email folders calendar contacts and in case of some devices also tasks 4 1 Supported mobile devices Note Kerio MailServer supports several mobile devices Table 4 1 provides an overview of supported devices Kerio MailServer supports both Windows Mobile for Pocket PC and the edition for Smartphone devices mobile devices without touchscreens In addition to the devices shown in table 4 1 Apple iPhone 1 0 2 0 3G and 3 0 are also sup ported Support for this device and required configuration are described in section 4 12 147 c a Chapter 4 Data synchronization with mobile devices Device type E
136. aft Attach Contacts B jsmith company com From John Smith lt sales company com gt z 3 INBOX To John Smith lt sales company com gt A Private Cc 3 amp 3 Contacts amp Private contacts Bcc Pod 31 Deleted Items 3 Subject Offer Figure 2 18 Sender selection 134 2 5 User settings Address for replies Address to which replies will be sent the Reply To item Organization Name of the company is included in the message as the Organization header Signature The signature added automatically to all sent messages including replies and forwarded messages Show signature Check this item to show the signature at the end of the message By default the signature is added before the original message Display image attachments inline The image attachments GIF JPEG can be displayed directly in the message body If this option is unchecked only a hyperlink to the image is displayed It is not recommended to enable this option in WebMail Mini with slow Internet connection The option is set separately for WebMail Mini and for Kerio WebMail interface Display images from the web Each message with HTML body can contain links to images stored on the remote server If this option is enabled the images will be downloaded from the server In this way for example active mailboxes can be identified easily and misused for the purpose of sending spam messages Your computer can be also
137. age arrives Where message has been detected as spam Discard the message Figure 6 15 Rules for incoming messages user account To set this rule go to the Tools Options gt Spam menu To learn more on this rule and related spam topics refer to chapter 6 7 1 The Out of office rule provides automatic answers to email messages where the recipients are absent to do it by themselves This rule can be set in Tools Options Out of office For details on this topic see chapter 6 6 2 6 6 1 Creating or changing a rule Use the New or the Modify button to open the Rule Editor dialog which includes the following sections l Select the conditions for your rule conditions that must be kept so as the email admin istration meets this rule One or more conditions from this list can be selected Where the recipient To or Cc line contains address The To or the Cc Copy To entry includes defined string 254 6 6 Rules for incoming messages Rule Editor 20x Select your Conditions and Actions first then specify the values in the Description 1 Select the Conditions for your rule O Where the recipient To or Cc line contains address Where the From line contains address O Where the To line contains address O Where the Cc line contains address x 2 Select the Actions for your rule O Reject message return to sender O Keep in INBOX sl Discard the message O Send notification x 3
138. ail addresses can be added Enter a name for the distribution list in the Name entry Add contacts to the distribution list The Select and Add buttons can be used for this purpose e The Select button opens a dialog where addresses can be looked up and selected in contact folders This button is available only if JavaScript is enabled The dialog contains the following items 131 Chapter 2 Kerio WebMail Mini A Select contact Kerio MailServer 6 2 0 RC1 Microsoft Internet Explorer OF x Diane Peterson lt dpeterson company com gt Select gt Elein Bullet bullett amp company com James Vega lt info abcde com gt Close Jane Houston lt jhouston othercompany com gt John Smith jsmithticompany com John Wayne lt jwayne company com gt Louis McDonald lt windowO hotmail com gt Luigi Palmera lt palmera company com gt SALES lt SALES company com gt zi Squash Team IV Search in personal contacts only amp l Done ES aS fed Local intranet ZA Figure 2 16 Select The Search for entry Fill in a string that will be used as the search criteria It is possible to search by first and second names as well as display names full names or by email addresses Simply enter the first letters of the first name second name or user name Click on Search The first 200 contacts matching the string are displayed or less Usually the list of contacts found is narrower so it is easy to choose th
139. alendars Every 15 minutes H Availability fa 9 Weekdays 8 00AM i to 6 00 PM fil O Custom Edit Figure 10 14 Checking availability in Apple iCal 10 2 7 Delegation of calendars CalDAV account in Apple iCal allows delegation of calendars located in Kerio MailServer Delegation makes it possible for other users to access your calendar or for you to access and possibly also work with calendars of other users Subscription of delegated calendars If someone delegates a calendar for you you will need to subscribe it 1 Open the account settings the Accounts tab in iCal Preferences 2 Go to the Delegation tab see figure 10 15 3 If the calendar was delegated correctly the list includes the delegator s username Now simply check the Show field to view the delegated calendar in Apple iCal 336 10 2 CalDAV support Account Information Server Settings 7 kms account WV CalDAV Account Accounts I can access Show Users Privilege Public Folders company com Read only User jwayne company com Read only Manage access to my account Figure 10 15 Subscription of delegated calendars Delegation settings Itis possible to delegate only the entire CalDAV including all calendars it contains To delegate it follow these instructions 1 2 3 4 Open the account settings the Accounts tab in iCal gt Preferences Go to the Delegation tab see figure 10 16 In the Manage a
140. alog where you confirm that you want to subscribe to the calendar Simply confirm it 6 This opens the Subscription Options dialog see figure 7 3 Click OK The Attachments and Update Limit options are not supported by Kerio MailServer To subscribe any calendar located on your mailserver Kerio MailServer it is necessary that rights for anonymous access are set for the calendar i e no username or password is required for download of the calendar To subscribe such a calendar follow these guidelines 1 Inthe Tools menu select Accounts Settings 2 to open the Account Settings dialog and go to the Internet Calendars tab 283 Chapter 7 Web calendars in MS Outlook 2007 3 Click on New and use the New Internet Calendar Subscription dialog to enter URL address of the calendar s location The address must follow this pattern Account Settings X Internet Calendars You can add or remove an Internet Calendar You can select a calendar and change its settings E mail Data Files RSS Feeds SharePoint Lists Internet Calendars published Calendars Address Books gg New tf Change X Remove Internet Calendar Sizes Last Updated on Cal New Internet Calendar Subscription Ed Enter the location of the Internet Calendar you want to add to Outlook nttp ffmail company com icalicompany com jsmith Calendar Example webcal www example com calendars Calendar ics cme Subscribed Internet Calendars are che
141. ame Any name the first name and last name of the user is recommended that will be displayed in the message header E mail address The email address of the user Account ID Username used for login to Kerio MailServer The username is specified as user without the at sign and domain 304 9 1 Basic account settings Domain Name of the email domain where the user has an account Password The password used for accessing your account in Kerio MailServer Exchange server DNS name or IP address of the machine where Kerio MailServer is running The traffic between Kerio MailServer and MS Entourage is usually maintained through the WebDAV interface HTTP protocol at port 80 If HTTP in Kerio MailServer is running on a non standard port it is necessary to enable the Override default DAV port option and change the port The traffic can also be secured by SSL To encrypt the traffic use the This DAV service requires a secure connection SSL option When it is checked the port in Override default DAV port is changed to port 443 the default port for HTTPS If another port number is specified it is necessary to check also the Override default DAV port and change the port number to 443 Otherwise connection to Kerio MailServer fails It is also necessary to change the port if HTTP S protocol in Kerio MailServer commu nicates at a non standard port In such a case it is necessary to specify the port number used by Kerio MailServer for HT
142. ample If calendars are published as subfolders of the default Calendar folder the main calendar all events will be also shown in the Free Busy calendar for details on Free Busy calendars see section 9 3 Subscription to calendars It is possible to subscribe any calendar stored on the WebDAV server in the iCal format This implies that it is possible to subscribe to calendars stored in Kerio MailServer and or iCal cal endars stored on any other server supporting the WebDAV protocol and the iCalendar format To subscribe your own Kerio MailServer s calendar in Apple iCal follow these guidelines 1 Login the Kerio WebMail interface Warning It is necessary to connect via HTTP not HTTPS otherwise the link will not be displayed correctly 2 Goto Settings Integration with Mac OS X 3 Onthe Integration with Mac OS X page in section Apple iCal click on the Subscribe to my calendar link 4 This opens Apple iCal where you just confirm the calendar offered for download Calendars can be subscribed through the Calendar Subscribe menu This option opens a dialog see figure 10 18 where URL address can be specified and detailed authentication and refreshing parameters can be set the entire calendar is downloaded for each refresh 340 10 3 Support for the iCal standard The address must follow this pattern http server_name ical path To subscribe the default calendar folder which belongs to your mai
143. and authorization refer to Kerio MailServer 6 Administrator s Guide Enabling SSL traffic in account settings In email account settings under Tools gt E mail Accounts View or change existing e mail accounts on the Advanced tab enable the Secured connection SSL option 271 Chapter 6 Kerio Outlook Connector Warning This setting applies to any traffic performed between the account and Kerio MailServer All traffic is encrypted if the Secured connection SSL option is enabled Installation of the certificate in Internet Explorer 1 3 4 Run Internet Explorer and specify the corresponding URL to login to the Kerio WebMail interface SSI secured protocol must be used for the connection to the server This implies that the URL should start with https example https mail company com The Security Alert dialog will be opened see figure 6 30 In this dialog click on View certificate Security Alert xi Information you exchange with this site cannot be viewed or amp changed by others However there is a problem with the site s security certificate A The security certificate was issued by a company you have not chosen to trust View the certificate to determine whether you want to trust the certifying authority e The security certificate date is valid The name on the security certificate is invalid or does not match the name of the site Do you want to proceed Yes View
144. any com 80 freebusy SERVER Yo oNAME Figure 6 37 Free Busy options 281 Chapter 7 Web calendars in MS Outlook 2007 MS Outlook 2007 allows sharing of calendars via the Internet Calendars are available through subscription and publishing e Calendar subscription calendar subscription downloads the particular calendar from a web server to a local store e Calendar publishing calendar publishing is uploading of a calendar to a web store Warning Sharing of web calendars is not identical with synchronization In MS Outlook subscribed calendars are available only in the read only mode Published calendars are available on the server for reading only this implies that it is not edit published calendars when accessed by Kerio WebMail for example Using and publishing of calendars may be helpful especially for the following purposes e To view a calendar of a user who has not an account in Kerio MailServer e To share a calendar with users who have not an account in Kerio MailServer e To make calendars stored in the Kerio MailServer mailbox available in case that the Kerio Outlook Connector is not used e To publish calendars saved in MS Outlook in case that the Kerio Outlook Connector is not used 7 1 Subscription to calendars In MS Outlook it is possible to subscribe any calendar stored on the WebDAV server in the iCal format This implies that it is possible to subscribe to calendars stored in Ke
145. are different from private contacts and tasks Private events To enable their display in the calendar they must be downloaded from the server to the particular email client This behavior might slightly endanger security Private events are treated as private only if the client where the private event folder is viewed supports this feature In other client applications it is possible to view and edit any events without any restrictions by users with appropriate access rights This also implies that private events are not well secured Private contacts and tasks Private contacts and tasks are kept in a folder on the server This implies that if a user shares a folder with another user private contacts and tasks are not available to this user The client application can download only such contacts and tasks which are not marked as private 6 12 Notes Kerio MailServer supports note folders This implies that note folders are stores on the server and you can access them also via Kerio WebMail These folders work the same as the other supported folder types note folders are stored on the server in the folder tree public note folders can be created note folders can be shared with other users and it is also possible to set access rights for other users 276 6 13 Troubleshooting To learn what note folders are used for as well as how to handle them refer to MS Outlook user guides 6 13 Troubleshooting 6 13 1 Spam Not Spam b
146. art TLS extension It is necessary to follow these steps when setting the encrypted communication on the Address Book gt Preferences gt LDAP tab 1 enable the Use SSL option 2 change the default port 636 to the port used in Kerio MailServer for the non secured LDAP service typically port 389 In case that you want to use SSL secured connection to the server Use SSL a trustworthy certificate installed is required 346 11 2 Apple Address Book pro Mac OS X 10 3 Panther and higher Warning In this version searching is available only for public contact folders with anonymous read access the anyone user 11 2 Apple Address Book pro Mac OS X 10 3 Panther and higher 11 2 1 LDAP searching settings Search in LDAP database allows automatic check for email addresses during message com position in Apple Mail All addresses included in the LDAP database addresses of all Kerio MailServer accounts are checked Apple Address Book parameters can be set under Address Book Preferences This option opens a dialog providing several tabs refer to figure 11 2 Specification of the LDAP tab is required see figure 11 1 Name Kerio MailServer For example My LDAP Server Server mail company com For example Kiap mycompany com Search Base For example ou peopie o company Port 389 Use SSL Scope Subtree HJ Authentication optional User name jsmith Password eeseeese
147. articular message will not be delivered Spelling Use the Spelling button to perform a spellcheck of the written text for more information on spellchecker see section 1 6 4 Check The Check for names button completes addresses by using connected contact folders By default the default personal contact folder is set for checking for names In addition other contact folders can be added in Settings for details see section 1 6 6 As well as the Check for names button the Ctr1 K shortcut can be used for the same purpose see section 1 6 6 Priority Press the exclamation mark icon to send the message with high priority Options The Options button opens a dialog box where some of the message parameters can be set e g its priority or delivery confirmation request E Options Kerio MailServer 6 Web Page Di EG Message format HTML X Priority high V Request a read receipt Request a delivery receipt Figure 1 28 New mail options 36 1 6 Email Message format messages can be sent either as plain text or in HTML format Users cannot use formatting in the plain text message and the formatting toolbar is disabled These settings apply only to a single message General settings can be defined in Settings chapter 1 12 1 Note In the Safari browser HTML editor is not supported and therefore the option is not available Priority priority of a message The priority is indicated
148. as the fact that the page is opened in a mobile device s browser or that HTTP or HTTPS protocol is being used One of the options how the page can be opened is starting it from the Kerio WebMail s login page see figure 1 1 Another option to open the Integration with Windows Mac OS X Linuxis to log in Kerio WebMail and go to Settings Integration with Windows Mac OS X Linux This method is also more comfortable because once you connect to the server you do not have to authenticate again 1 4 The Kerio WebMail environment Once you are successfully connected to Kerio WebMail a special user interface resembling of usual email clients is opened in the browser see figure 1 7 Basically Kerio WebMail consists of three functional parts e hierarchically sorted folder tree e the main pane with content of the selected folder e toolbar depending on folder type This section addresses main Kerio WebMail components 18 1 4 The Kerio WebMail environment INBOX Kerio MailServer 6 5 0 WebMail Mozilla Firefox Edit View History Bookmarks Tools Help Eile gt E _ http mail company com defaultindex php z gt G Google S BL nol Jt KerioMsiiServer6 INBOX Logout h Settings v QNewmal yReply v Forward A spam amp is x Q Folders Search Clear 4 Page ofi 9 gt B jsmith company com tlale From Subject ae Cjmmm EPT E cal dis There are no messages in thi
149. at Selection of the date display The date form follows this pattern dd day mm month yyyy year Time format Set time format which will be applied to time display in all folders Time zone Time zone settings are based on Kerio MailServer by default Users can re define the time zone if they plan to use Kerio WebMailin a time zone different from the server location These settings are especially useful in communication with people located in a different time zone The communication will not be complicated by an incorrectly specified time of meeting or message If Kerio WebMail is opened in a browser with a different time zone a dialog box appears with an information that the browser time zone has changed and a question whether you want to change the Kerio WebMail time zone This is necessary for correct conversion of time zones in Kerio WebMail Time zones are described in more detail in chapter 1 14 98 1 12 Kerio WebMail configuration Microsoft Internet Explorer Ed Webmail time zone is set to Y GMT 01 00 Amsterdam Belgrade Berlin Brussels Budapest Madrid Paris Prague Stockholm Your computer s time zone has changed by 8 hours If you want to change webmail time zone please use Settings Figure 1 86 Warning Email Use the Mail tab to set parameters for mail folders Mail folders are described in detail in chapter 1 6 fE User settings Kerio MailServer 6 Windows Internet Explorer OF x G
150. be sent in the reply to delivered email Warning Before enabling the Out of office rule it is recommended to enable also the Spam rule to make sure that automatic replies are not sent to spammers If the Spam rule is not enabled your address will be exposed to spammers who try to send their spam messages to randomly generated addresses and later use those addresses from which they get an answer so that they are sure the address exists and start to send even larger volumes of spam messages to it 231 Chapter 5 Kerio Outlook Connector Offline Edition Note The I m out of office rule beats the rules for incoming messages If the filter includes a rule which sends automatic replies the action set in this rule will not be taken The I m out of office rule consists of the following items e Condition The rule will apply to all incoming messages except email sent from mailing lists The automatic answer is not sent where answering to another automatic email this should prevent users from email loops e Action The text entered will be sent to each sender s address included in an incoming message once a seven days If the rule is enabled i e the I m out of office option is on a question whether the automatic replies would be on or off is issued see figure 5 22 upon each startup of MS Outlook In this case it is supposed that once you run MS Outlook you are not out of office any more and you are now able to rep
151. bove help decrease time needed for synchronization as well as the load of the synchronization on network connection Click on Calendar to open a dialog where synchronization of events can be set see fig ure 4 26 The dialog includes a menu where it can be set how old data will be synchro nized 167 Chapter 4 Data synchronization with mobile devices Inbox Server Sync abc Yil Sync Inbox with a server Include past 3 Days 4 gt Limit e mail size to BO Figure 4 25 ActiveSync the Inbox Server Sync dialog box New events will be synchronized without exception However to shorten the time needed for synchronization it si possible to set the maximum age of events to be synchronized it is not necessary to synchronize old data where the information will not be needed any longer By default data up to two weeks old is synchronized If you need to synchronized also older data change the settings In such a case bear in mind that at least the first synchro nization may take longer Calendar Server Sync C Yj Sync Calendar with a server Include past 2 Weeks 4 Figure 4 26 ActiveSync Calendar Server Sync 10 Click on Contacts to open a dialog where synchronization of contacts can be enabled see figure 4 27 11 Return to the Sync dialog see figure 4 20 and select Mobile Schedule This opens a dialog where synchronization s behavior can be defined see figure 4 28 168 4 4 Windows Mobil
152. by an exclamation mark Or an arrow Request a read receipt if this option is enabled the recipient s client sends the sender an automatic alert that their message has already been read if conformed by the reader This option can be therefore used also in cases where an answer is nt explicitly demanded but it is important to know whether the message has been read Request a delivery receipt check this option to request an automatic notifica tion of the message s successful delivery The notification does not provide the information of if the message has been read Message body The message body consists of the text and attachments if any The message body can be sent as plain or formatted text Text formatting is allowed thanks to an embedded HTML editor that supports text formatting functionality However writing of the email messages in this editor is not supported by some of the browsers Safari the HTML formatting is not supported at all the messages can be sent only in plain text format Firefox HTML editor is functional only some of the buttons are disabled Cut Copy and Paste icons Users can use keyboard shortcuts instead of these buttons chap ter 1 12 5 To format the message text in Kerio WebMail use icons in the toolbar above the text field 4 DBZ uU Edits pun hil Jii D i AE EEN NY BAE Ar A Ee Figure 1 29 Toolbar The dialog box contains standard Cut Copy and Paste tools
153. calendar for the information whether the event planned does not collide with another event already scheduled for this time New event Kerio MailServer 6 Mozilla Firefox Dl x P Saveanddose Q Recurrence General Invite attendees Subject esource Scheduling Location Label Timoortant Y Start time Contacts Kerio MailServer 6 Mozilla Firefox CD x Board room boardroom_elara boardroom elara amp company com Boardroom in the fourth floor Figure 1 60 Booking rooms To reserve a facility switch to the Invite attendees tab and click on the Resources button see figure 1 61 In the list select a resource There are both rooms and devices included in the list In the right section of the dialog you can see the item s Free Busy information information referring to the attendee as well as the resource It is therefore easy to check right away whether the source is free or already booked by another user for the suggested time 73 Chapter 1 Kerio WebMail New event Kerio MailServer 6 Mozilla Firefox Piel x send PASaveanddose Q Recurrence General Invite attendees Attendees invited to this event Attendee E mail jq B ohn Smith lt jsmith company com gt ms boardroom lt boardroom company com gt amp peterson con Contacts Kerio MailServer 6 Mozilla Firefox 11 00 12 00 01 00 02 00 03 00 04 00 05 00 06 00 07 00 08 0 Start Soe
154. called root folder details on root folder are provided in section 1 11 1 The other folders are ordered hierarchically Their order follows the same scheme as in the standard folder menu see fig ure 3 9 Unlike default folders subfolders are introduced with dashes The more dashes there are before a folder the lower the folder belongs in the hierarchy Folder hierarchy is shown at figure 3 10 Click on any folder to open it The links below each folder allow to manipulate with the particular items Each folder type includes different links in accordance with the particular folder type s options The following links are available New folder New subfolder Click the link to create a new folder The new item will be a subfolder of the folder to which the link belongs Rename The rename link opens a dialog where the folder s name can be changed available only for user defined folders Default folders cannot be renamed 144 3 5 User settings RUD Pd M gl http mail company com expres v e Read mail New mail 8 jsmith company com new Folder subscribe shared folders INBOX new subfolder access rights _ gt Private c3 new subfolder rename move delete access rights 7 Work c3 new subfolder rename move delete access rights amp Contacts eu new subfolder access rights Private Cont new subfolder rename move delete access rights
155. cally in accordance with the row where the new event was opened The day is also preset in the definition Events in the calendar may be distinguished by colors see figure 1 48 Colors associate vari ous event types such as events referring to work to private issues to important issues etc and make manipulation with the calendar more transparent Colors of events can be defined in the event s edit dialog Week view One week display mode including Saturday and Sunday The events in the week view are marked as colored stripes according to the event type If more events are displayed in a single day they are ordered by type as follows 1 The all day or multiple day events these are displayed without any time limitation If there are more all day events specified in one day they are ordered by subject alphabeti cally The all day events are described in chapter 1 8 4 in more detail 2 Time ranged events repeated events meetings etc If multiple events are defined for a day they are ordered by the time when they were set The events of the same type are displayed in descending order according to their scheduled time The events in this type of view can be marked by different colors These colors represent different event types and can be specified in the edit dialog box chapter 1 8 2 Each event can be moved to any other day in the week displayed Click the selected event after the pointer changes its shape t
156. can also be created by non checking the All day option and simple setting an event for more days The only difference in the layout may arise from frequent trips to various time zones as events can be moved accordingly to the current time zone To learn more on behaviour of events in different time zones read chapter 1 14 1 8 5 Recurred event For periodically repeated events the Repeat mode can be set This feature enables for example setting of regular company briefings or regular Thursday Scrabble parties with friends Simply define the event once and set its repetition To set recurrence of an event click the Recurrence icon in the top left of the Edit event dialog box Various types of recurrence periods are available daily weekly monthly or every year Range of the recurrence validity can be also set Just set an initial and the final date E Recurrence Kerio MailServer 6 Microsoft Internet Explo Mi E3 Range of recurrence No end date C End after fio occurrences C End by 05 31 2006 jet Recurrence pattern C daily Recur every 1 week weekly C monthly Monday Tuesday Wednesday M Thursday Friday Saturday Sunday Remove recurrence OK Cancel Figure 1 52 Event recurrence C yearly 65 Chapter 1 Kerio WebMail Range of recurrence Set the desired range of recurrence e No end date the event will be repeated for an unlimited period useful for birthdays ann
157. cannot be started e MS Outlook XP Service Pack 3 the version of MS Outlook XP must have this format 10 0 6515 xyz e MS Outlook 2000 Service Pack 3 if the service pack is not installed Kerio Outlook Connector installation cannot be started e MS Outlook 2007 Service Pack 1 241 Chapter 6 Kerio Outlook Connector 6 2 Installation Installation of the Kerio Outlook Connector for Kerio MailServer is performed by the installa tion wizard Once the Kerio Outlook Connector installation is completed it is necessary to set a profile and an email account manually Warning 1 MS Outlook must be installed on the computer prior to the Kerio Outlook Connector instal lation otherwise the application will not function properly 2 When the upgrade or downgrade of MS Outlook is performed Kerio Outlook Connector must be reinstalled manually 6 2 1 Creating a new profile and Kerio account settings The user profile is a file where personal information in MS Outlook is stored Profiles are applied especially under the following conditions either the computer is accessed by multiple users and each of them needs his her own email address and personal settings or a user can access multiple mailboxes and wants to use different personal settings for each of them Settings for a new profile can be configured in the Start Settings Control Panel gt Mail menu l Inthe just opened Mail Setup Outlook dialog click on Show Pro
158. cation Where the message has an attachment At least one attachment must be appended to the message Where the message size is more than The message size exceeds the specified value To specify the size you can select from the following units bytes B kilobytes KB and megabytes MB Where the message was detected as a spam Spam are undesirable messages sent to users You can use the Kerio MailServer antispam filter to protect your users from such messages This filter uses special header items which include message evaluation and information about applied antispam testing 113 Chapter 1 Kerio WebMail For all messages This rule is valid for all incoming messages Action to be performed In the second section of the dialog window you can choose one or more actions that will be performed if the condition in section 1 is met Move the message to a specified folder Move the message to the selected folder you can choose a folder from a list Forward the message to an address Forward to a specified address In this case no other actions are performed Reject message return to sender The message will not be stored in a local mailbox and the user will never be informed about it Keep in INBOX This action must be combined with another i e with Move Forward Reject etc It cannot be combined with the Discard the message action Discard the message The message will not be stored in any local folder This action cann
159. ccess to my account section of the dialog click on Edit In the list enter username of the user to whom you want to delegate the calendar see figure 10 16 After having typed a few starting letters names should be offered automat ically from the list Users can be assigned rights either for reading only or also for writing Read rights are assigned automatically upon addition of the particular user to the list To assign user with writing rights check the Allow Write option 337 Chapter 10 Apple iCal Support Manage Account Access Allow Write Users D John Wayne jwayne company com Privilege Read only Diane Peterson dpeterson company com Read only Read only Read only Read only Read only Manage access to my account Figure 10 16 Delegation of calendars Setting delegation in the Kerio WebMail interface To delegate calendar to a user who wants to subscribe it in Apple iCal you can use standard sharing procedure for example in the Kerio WebMail interface However access rights for sharing are not identical with delegation rights Below you will find guidelines for such cases Calendars shared in Kerio WebMail allow the following access rights levels e Read rights user can view the calendar e Write rights user can view the calendar as well as edit it the only action denied is removal of the calendar e Full rights administration user can view edit and even remove the ca
160. ce The following features of Windows Mobile 5 0 AKU2 are not supported by Kerio MailServer e Setting of security policy from the server Enforce Security Policy e SMS based Always Up To Date AUTD 170 4 6 Windows Mobile 5 0 AKU2 4 6 1 ActiveSync settings in Pocket PC Edition It is not necessary to install the ActiveSync application since it is included in the Windows Mobile operating system it can be found under Start Programs Before the starting to configurate it is necessary to check if connection of the device to net work is set correctly required for connection to the mailserver This can be tested for example by using Internet Explorer to connect to Kerio WebMail for details see chapter 1 2 If the connection does not fail you can start to set the ActiveSync application l InStart Programs use the ActiveSync icon see figure 4 29 to run the application ActiveSync Figure 4 29 ActiveSync icon 2 When setting the ActiveSync device for the first time an informative tips are displayed to guide you through Click on the set up your device to sync with it link If you already know how to set ActiveSync open same dialog from Menu Add Server Source see figure 4 30 This method can be also used whenever you need to change the configuration ActiveSync ATE To sync with a desktop computer install ActiveSync on your computer and then connect this device If your company
161. ce reservation is based on creating of en event The feature works similarly as appointment scheduling The main difference is that the Attendees tab must include the resource selected from the contact list it can naturally also include contacts of attendees In the Free Busy calendar you can see whether the resource is available for the scheduled time or not Note To make a resource available for booking it is necessary to create it in Kerio MailServer first If you need to create a new resource contact your network administrator Resource scheduling Note The settings described are provided for MS Outlook 2007 If you use another version settings may differ slightly To book a resource follow these instructions 1 Open anew event and specify its subject 2 Click on the Scheduling button in the new event s toolbar see figure 5 14 3 Add the resources email address to the list of attendees e g carl1 company com If you do not know the address of the resource you can find it in the public contact folder called Resources click on Add Others Add from Address Book under Resources Public Folders 4 If the Free Busy calendar is working information about the source is shown in the right section of the dialog It is therefore easy to check right away whether the source is free or already booked by another user for the suggested time see figure 5 14 221 Chapter 5 Kerio Outlook Connector Offline Edition
162. ce subscribed calendars of individual resources are shown in the folder tree Each resource calendar now shows all reservations of the particular item done by any users The resource manager can edit reservation time add new reservations or remove them if demanded 6 11 Private items Private events contacts and tasks are useful especially for sharing of folders If a user shares a calendar or a contact folder for another user s items set as private can be opened and edited only by the folder s owner 275 Chapter 6 Kerio Outlook Connector Private contacts and tasks in subscribed folders are not displayed In case of private events only time for which the event is set is displayed The Private event string is displayed as subject Such events cannot be opened or edited Private items can be created as follows 1 Open a dialog box where a new event contact or task can be created 2 Insert relevant information 3 On the first tab enable Private 4 Save changes by clicking Save and Close Note In the Free Busy calendar private events are displayed in the same way as others Up to Kerio MailServer 6 1 2 events were not classified as public or private Since 6 1 3 this information is distinguished By default all events created in Kerio MailServer 6 1 2 and lower are set as public in 6 1 3 and higher To make a public event a private one simply open the event and change the classification by hand Private events
163. ces stored in Kerio MailServer The main benefit of the shared data store is that the data is available via the Internet anywhere necessary To access the data you ll need just an Internet connection and a web browser the Kerio WebMail interface or MS Outlook with Kerio Outlook Connector or MS Entourage Kerio Outlook Connector also includes Help which can be triggered from the MS Outlook s toolbar Help gt Kerio Outlook Connector Help TIPS e If you need to work with your email also in offline mode it is recommended to use Kerio Outlook Connector Offline Edition a special version of Kerio Outlook Connector described thoroughly in chapter 5 e Kerio Outlook Connector provides support for digital signatures The function and settings for digital signatures are described in standard MS Outlook help Note All settings relate to MS Windows XP and MS Outlook 2003 If you use a different version of MS Outlook 2000 or MS Outlook 2007 the settings may differ see chapter 6 13 2 6 1 Software requirements Installation of the Kerio Outlook Connector can be run under Windows 2000 Professional Ser vice Pack 4 XP Service Pack 1 or Service Pack 2 and Windows Vista Home Business Enter prise or Ultimate editions MS Internet Explorer 6 0 and higher Kerio Outlook Connector supports the following email clients e MS Outlook 2000 Service Pack 3 if the service pack version is not installed Kerio Outlook Connector installation
164. ch to the Mail composing tab 3 Click on Choose folders at the Search for contacts in selected folders item 4 Check folders to be added to the scanned folders see figure 1 36 43 Chapter 1 Kerio WebMail User settings Kerio MailServer 6 Windows Internet Explorer Sales Manager http www company com la add T 8I Figure 1 35 Settings Automatic checks for addresses 5 Click OK to confirm settings 44 1 6 Email User settings Kerio MailServer 6 Windows Internet Explorer i Pf x General mail Mail composing Spam others About IV Compose messages in HTML format IV Add original text when replying Indent original text with e Folder selection Kerio MailServer 6 xi Wrap long lines at B jsmith company com I5 a f3iveox f E Work EA calendar Response to request for read receipt vg amp x Contacts Vv z Spell TORUM 6 Personal Lad Deleted Items Search for contacts in selected folder Invert selection Loc cms Figure 1 36 Settings Adding contact folders to the automatic check for names Warning The more folders are included in the check the longer the search may take 1 6 7 Looking up messages The message look up helps find specific messages quickly using the criteria defined The standard search form is used for searching messages in Kerio WebMail mail folders Use the Search button the magnifying glass
165. cheduling It is known as Free Busy calendar and it might simplify creation of meetings Thanks to the Free Busy calendar feature it is easy to find out whether participants invited to the meeting are free or busy in the time scheduled by comparing the meeting date and time calendars of these users It is therefore easier to find a time range where all attendees required to participate in the meetings are free This feature help us avoid many phone calls and emails that we would otherwise make or send Free Busy calendar exploits information on user s free time from the calendar of the particular user However the meeting initiator can only see when the attendee is free or busy It is not possible to view particular details on the user s activities Free Busy calendar is displayed in the event s edit window on the Attendees tab in the sec tion addressing meetings The Free Busy calendar is enabled automatically when attendees 69 Chapter 1 Kerio WebMail are entered in the list To the right from the list you can find the Free Busy calendar see figure 1 57 The Free Busy calendar also provides information on how much busy the user is Degree of user s busyness is suggested by the color Color key is provided below the Free Busy calendar The Free Busy calendar displays all meetings and events included in the default calendar folder and its subfolders If you want that some events e g items of a private calendar are not shown in
166. chized folder trees of any depth Folder sharing viewing of shared folders and other features are also supported In calendars meeting scheduling and in task folders assigning of tasks to other per sons are supported Kerio Outlook Connector allows setting of rules for incoming email These rules are stored at the server so they are applied globally i e mail will be sorted in the same way in Kerio WebMail and other email clients Along with Kerio MailServer Kerio Outlook Connector provides a proprietary antispam strategy Kerio Outlook Connector allows searching in message bodies Kerio Outlook Connector provides support for message grouping Note The chapter describes settings in MS Outlook 2007 It can therefore slightly differ on older versions of MS Outlook 5 1 Installation Kerio Outlook Connector can be installed at the following operating systems Windows XP Windows Vista with the latest Service Pack installed Windows 7 204 5 1 Installation Installation of the Kerio Outlook Connector can be run with the following versions of MS Out look e Outlook XP with the most recent update of Service Pack e Outlook 2003 with the most recent update of Service Pack e Outlook 2007 with the most recent update of Service Pack Kerio Outlook Connector Offline Edition requires Internet Explorer 6 0 or higher To get the Kerio Outlook Connector installation package follow these guidelines 1 In your browser ente
167. cked once during each download interval This prevents your list from possibly being suspended by the publisher of an Internet Calendar Figure 7 2 Subscription to a calendar specification of URL address of the calendar s location http server_name ical path For better understanding of the URL specification view the following examples To subscribe the default calendar folder which belongs to your mailbox in Kerio MailServer enter the URL in the following format http server_name ical for example http mail company com ical It is also possible to subscribe another user s calendar if the user shares it for you For the login URL use the following pattern http server name ical domain user calendar name for example http mail company com ical company com jsmi th Personal To subscribe the default calendar use the following URL format http server_name ical public 284 7 1 Subscription to calendars It is also possible to subscribe another user s calendar s if shared The following URL format must be used http server_name ical public calendar_name If MS Outlook uses the specified address to connect to the server where the calendar is saved another dialog is opened where additional information for the calendar can be added Subscription Options xi ea Use the choices below to configure options For this Internet Calendar General Folder Name Calendar Internet Calendar John
168. com Elein Bullet bullet company com James Vega info abcde com Required gt ohn Smith lt jsmith company com gt John Wayne lt jwayne company com gt Optional gt SALES lt SALES company com gt S Resource gt ooo OK Cancel Figure 1 54 Select One or multiple addresses can be selected from the list by left clicking while holding the Ctr key or the Required Optional a Resource buttons can be used to add selected addresses Note Addresses can be also added to the attendee list by double clicking on a par ticular item The address is filled in the active entry At figure 1 54 the Required is currently active The button name preceding the active entry Required Optional or Resource is bold You can switch between entries by clicking on a particular textfield Once attendees are selected save settings by the OK button The dialog is closed and all selected addresses are listed Various icons are used to mark attendees as required optional or resource Roles of attendees can be changed see figure 1 55 e Use the Add button to add users to the list by hand In case you know the partic ular email address by heart this method is the fastest one The Add button can also be used if the address we intend to add is not included in our contact lists The Add button is not active unless there is at least one line blank where another address can be added Once addresses are filled in all entries the button
169. com Company EXAMPLE Business Figure 3 5 The create edit contact dialog Once all settings are done save the new data by clicking on Save and Close To quit the dialog without saving changes click on Close 3 3 2 Creating and editing distribution lists Detailed description on distribution lists and their usage are addressed in chapter 1 7 7 A new distribution list can be created in any contact folder as follows 1 Click on the New distribution list link on the contact folder s toolbar A dialog is opened where a distribution list can be created and edited see figure 3 6 In the Name entry specify the list name The Notes textfield is optional and it allows attachment of any remarks regarding the list Click on Add A dialog is opened where it is possible to add email addresses see figure 3 7 142 3 3 Contact list editing Internet Explorer Had Yil q X d http rnail company com expres v e New contact New distribution list ABCDEFGHIIKLMNOPQRSTUYWY Z Nore _ Diane Peterso lt dpeterson company gt edit People from Sales Dept Figure 3 6 The create edit distribution list dialog Internet Explorer Yi X d http rnail company com expres e Mew contact New distribution list ABCDEFGHIIKLMNOPQRSTUYWY 2 Name mail deeterson amp xompany com mali dpeterson company com L Save to Contacts Logout Settings Add Edit Folders
170. company comfexpres v From Subject Size Date Anne Black 08 41 E Photos K 4M Diane Peterson 2k 09 38 Fw Attention AM O John Wayne 3K 09 37 Re Warning AM Move to Folder v INBOX out Settings Add Edit Folders Log Figure 3 1 Kerio WebMail Mini INBOX folder 137 Chapter 3 Kerio WebMail on mobile devices The environment resembles the one used in desktop browsers It is just optimized to fit in the smaller size of PDA and Smartphone devices The basic difference is that the toolbar is divided in two parts one of them located above and the other below the main window The following sections provide hints on where features known from the desktop version of Kerio WebMail can be found and on how to use them 3 1 Message reading Messages can be read right away since the INBOX folder see figure 3 1 is opened immediately after a successful login To open a message click on its subject formatted as a link This opens a window including the message body toolbar and several buttons allowing further operations regarding the message see figure 3 2 Internet Explorer 4 Yj E ef http mail company com expres e Read mail New mail lt lt lt gt gt gt From John Wayne lt jwayne company com gt Add To jsmith company com Date 10 16 2006 09 52 AM Meeting Hello guys just want to remind you that the meeting takes place in
171. connect via secure connections see chapter 1 2 Otherwise event and task reminders will not work in Kerio WebMail If the pop up blocker is embedded in the web browser create an exception for Kerio WebMail or disable the pop up blocker completely Message size limits Size of any outgoing email message event task or contact must not exceed the limit set by Kerio MailServer administrator for detailed information see the Kerio MailServer adminis trator s guide otherwise the particular message will not be delivered No limit applies to incoming mail Duplication of default folders After certain period of using some default folders such as Deleted items Junk email etc may be duplicated in the Kerio WebMail s folder tree 26 1 5 Specific features and technical limitations This problem occurs under the following circumstances e besides Kerio WebMail a user connects to his her mailbox also via an email client which is not directly supported by Kerio MailServer e g MS Outlook Express e this unsupported email client is not in English e client applications connects to the server via IMAP If the conditions described above are met the mail client might create its own set of special folders they cannot be found at the server since their names are in English there These changes are copied by Kerio WebMail In MS Outlook Express the problem can be removed by renaming the critical folders Sent Items an
172. connection option allows encryption of any traffic between the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse To allow the encryption it is required that an SSL certificate is installed on the device If your company uses certificates authorized by a commercial certification authority it is possible that your device already includes support for SSL encryption If the company uses a certificate generated by Kerio MailServer or another internal certificate it is necessary to install another certificate on the device otherwise the synchronization would not work Guidelines for installation of the certificate on devices are available in section 4 2 The Server tab shown at figure 4 11 also includes settings of folder synchronization The Sync these items section shows list of folders which can be synchronized by the applica tion Simply check those folders which should be synchronized The Settings button also included in the dialog is active only upon clicking on the Calendar or Inbox folder and it opens a dialog where synchronization parameters for calendar and email can be set The Contacts folder does not contain any other parameters Calendar Server Sync Options Selection of the Calendar folder and a consequent clicking on Settings opens a dialog with synchronization settings see figure 4 14 The dialog includes a menu where it can be set how old data will b
173. contact folder is added full names and an email addresses of all contacts included in the particular folder are added to the address book Other information associated with contacts are not transferred to address books It is not possible to search in contacts address book for example by date of birth or department Warning The search criteria is first and second names in contacts the Full name item It is not possible to search by usernames or email addresses Connection of a folder as a directory does not influence the contact folder The data is not changed or moved Each contact folder can be used as before it is possible to add remove and contacts etc The only effect is that whenever a new contact is added its first name and surname and email address will be added also to the address book By default searches are performed in the Outlook Address Book directory Administration of Outlook Address Book is available through the Address Books tab under Tools Account Settings see figure 5 5 It is possible to add to the MS Outlook Address Book any folders with contacts where lookup should be performed The following settings must be done for addition of a contact folder as a directory 1 Right click on the contact folder 2 Inthe context menu select Properties 3 This opens a dialog where the contact folder properties can be edited Open the Outlook Address Book tab see figure 5 6 212 5 3 Contacts
174. ct columns to be shown in the list of messages Users can select check the columns they want to include in the table Checked columns will be displayed in the table unchecked columns will be hidden e Sorting messages by columns The detailed information on individual messages is displayed in the columns Each column enables sorting messages by information Click the column heading to sort tasks in the ascending or descending order see the arrow next to the column name by alphabet numbers or time depending on the column contents Note For sorting by subject or by sender items are sorted by the alphabet of the language set in Settings as preferred the General tab in Kerio WebMail see chap ter 1 12 1 In result if for example English is set as preferred and subjects are in German subjects will be ordered by English alphabet and some specific national char acters may also cause problems in sorting e Adjusting the column width The width of the message table can be adjusted the same way as in the spreadsheet programs To change the column width click between two columns in the table header and drag the cursor right or left as needed see image 1 23 vx From G Subject Received Size gt John Wayne Accepted Meeting 02 08 2005 12 23PM 4kB t amp 4 Diane Peterson Invoices 02 08 2005 10 04 AM 2 kB gt Diane Peterson Meeting 02 08 2005 10 05 AM 3kB 0 A Diane Peterson Photos from Greek 02 08 2005 10 42 AM 294
175. ctor Offline Edition details while the person who is responsible for setting of such events can see who is available for the corresponding event Another advantage of this feature might be for example sharing of public contacts across the company 5 11 Sender details settings In Kerio Outlook Connector configuration it is possible to set sender s parameters This in cludes setting of display name outgoing address and reply address These settings can be defined in Tools Options on the Kerio MailServer tab upon clicking on Customize sender This opens the dialog where the sender s details can be set see figure 5 31 Customize Sender Ed User Information Name John Smith E mail address jsmith company com Figure 5 31 Account settings sender information settings Name The name that appears in sent email messages Email Address The email address from which the messages are sent Address for replies Address to which replies will be sent the Reply To item In the figure the jsmith company com reply address is used This address will be inserted in the To field as the reply address Then the reply will be sent to jsmith company com 240 Chapter 6 Kerio Outlook Connector Kerio Outlook Connector is an extension to MS Outlook It allows scheduling and sharing different types of data Thanks to this module MS Outlook is able to work with groupware data contacts calendar tasks noti
176. d Microsoft Entourage will be configured with Kerio MailServer amp Installation account containing private folders public folders and directory settings from your Kerio MailServer account Installation Type e Summary Figure 9 2 Launching iCal Config Tool 5 Inthe next page select location where the tool will be saved and where it will be launched from Unless motivated by specific reasons do not change the default settings and click on Install 6 Now enter username and password of an administration account for your computer see figure 9 3 7 An MS Entourage dialog is opened where you are supposed to authenticate with your mailbox password Enter the password and confirm the dialog 8 Your MS Entourage is now completely configured and you can start using it immediately 302 9 1 Basic account settings Installer requires that you type your password Name Administrator gt Details C Figure 9 3 Entering administration username and password Warning If the script has already been used and MS Entourage 2008 reports that the traffic would not be secure because it is not possible to communicate via SSL please restart MS En tourage Upon the restart the application should work correctly in the secure mode MS Entourage manual configuration Whenever a new profile is created or right upon a successful installation of the application the Entourage Setup Assistant is started automaticall
177. d the recipient can simply click on the attachment to open the task in the standard task edit dialog box Click on Save and Close to confirm settings and save the task to the Tasks folder Note To save a task or open it as an attachment right click on it and use one of the options available Open or Save 83 Chapter 1 Kerio WebMail How to forward a task To forward a task select it by the mouse pointer and click on the Forward button on the task folder s toolbar it is also possible to use the corresponding option in the pop up context menu Select a task and click on a corresponding icon to open a message editor where the task is included as an attachment At this point simply send the email message 1 10 Notes Note folders in Kerio WebMail can be used to record simple notes In non digital world these notes are represented by loads of colourful stickers used as reminders One of the great advantages of electronic notes is their central storage and the impossibility of losing them Individual notes are organized in a table where users can mark them as completed Each row contains one note as well as available information about it see figure 1 70 hlNewnte iu X e r Search Clear 4 amp Page 1 of 1 Subject Created call Mr Black 04 13 2006 03 04 PM E have a word with Tom 04 13 2006 03 06 PM kal buy some food for dinner 04 13 2006 03 07 PM Figure 1 70 Notes Note fol
178. d write or delete messages move them to and from folders manage contacts administer folders create or delete folders set access rights etc and change user settings such as passwords message filters Kerio WebMail appearance work with calendar free time information Free Busy calen dar tasks and notes Kerio WebMail enables users to work with email calendars tasks notes and contacts in a way similar to a mail client using the IMAP protocol all items are stored in folders on the server and the client opens only the selected item i e a particular message event etc 1 1 Web browsers The full version of Kerio WebMail supports the following browsers e Internet Explorer 6 7 and 8 e Firefox versions 2 and 3 e Safari 2 e Safari 3 on Mac OS X 10 4 Tiger and Mac OS X 10 5 Leopard e Safari4 e Safari on Apple iPhone For technical reasons the full version of Kerio WebMail cannot be run in older versions of the listed browsers or in non listed browsers but it is possible to run the simplified version Kerio WebMail Mini for more information see chapter 2 Kerio WebMail Mini is run automatically in older versions of browsers in text based browsers such as Lynx or Links in web browsers designed for mobile devices this view type is described in chapter 3 Kerio WebMail Mini does not require CSS and JavaScript To use the secured access to the Kerio WebMail interface by HTTPS protocol the browser must support SSL encryption
179. d Drafts under Tools gt Accounts 1 Click on the particular email account and click Properties 2 Select the bottom IMAP folder and change the Sent Items and Drafts folder names for details see figure 1 18 192 168 44 169 Properties Eg General Servers Connection Security Advanced IMAP Folders Root folder path IV Check for new messages in all folders Special Folders IV Store special folders on IMAP server Sent Items path Sent Items Drafts path Dratts1 Figure 1 18 Renaming folder names in MS Outlook Express Messages signed in MS Outlook Senders who use MS Outlook with the Kerio Outlook Connector however this problem can arise even if some obsolete email clients are used can send digitally signed messages in a format that is not supported by Kerio WebMail This problem can be solved by allowing sending of digitally signed email messages in MS Outlook as clear text messages If your messages are digitally signed in MS Outlook check the Send clear text signed mes sage when sending signed messages option under Tools Options on the Security tab see figure 1 19 This option provides that also Kerio WebMail users may read the message 27 Chapter 1 Kerio WebMail Other Spam Out of office Preferences Preferences Mail Setup Mail Format Spelling Security Encrypted e mail Encrypt contents and attachments For outgoing messages Add digital signature to outgoi
180. d in the task folder and send a confirmative rejection message at once E New task Kerio MailServer 6 Microsoft Internet Explorer Plu E3 LA send FA Save and close amp Recurrence General Co workers Name lt E mail gt John Smith lt jsmith company com gt John Wayne lt jwayne company com gt 0000000000000 Diane Peterson lt dpeterson company com gt Amanda Black lt ablack company com gt 000 Alain Lowland lt alain lowlandeu gt Jane Houston lt jhouston othercompany com gt m e Select Add Beh amp amp amp amp Figure 1 66 Co workers Co workers and their addresses can be added to the list by the following methods e Use the Select button to search attendees in contacts Simply look up and add any co workers included in your contact folders The dialog allows setting of the following options Folder The menu includes all contact folders in the mailbox including public and sub scribed contacts 80 1 9 Tasks E Contacts Kerio MailServer 6 Microsoft Internet Explorer Folder at contact Folders x Search For Search O med tommy Alain Lowland alain lowland eu Amanda Black ablack company com Betty Whitehouse bibi123 yahoo com Danielle MacMillan memillan othercompany com Diane Peterson dpeterson company com cP cP a a a James Vega in
181. d management of sticky notes e Tasks management and storage of tasks Once the dialog is confirmed the new folder is added to and displayed in the folder tree 1 11 3 Folder tools In section 1 11 2 instructions for creation pf a new folder have been provided This section lists and describes actions which can be applied to folders Rename folders Folders can be renamed through their pop up menu as follows 1 Select a folder to be renamed and right click on it 2 This opens the folder s pop up menu see figure 1 74 Y S settings Folders B jsmith company com E B INBOX 1 Open in new window New subfolder Figure 1 74 Folder s pop up menu Rename 3 Click on Rename 4 Adialog is opened where the item can be renamed Enter a new name and confirm changes by the OK button 89 Chapter 1 Kerio WebMail Note From technical reasons it is not possible to rename default personal folders Therefore the Rename option is not available in their pop up menu Remove folders Folders can also be removed as follows 1 Select a folder to be removed and right click on it 2 This opens the folder s pop up menu see figure 1 75 amp GSettings Folders B jsmith amp company com c INBOX 1 cj zm i E Work Open in new window a j Calendar New subfolder Rename amp Contact 8 amp Deleted Figure 1 75 Folder s pop up menu Remove 3
182. d the daylight saving time for the selected time zone automatically Kerio WebMail shows the time zones in the following manner GMT 12 Fiji GMT 6 Easter Island The counterpart of the zero meridian is so called date line which makes a division between the GMT 12a GMT 12 time zones The date line is not a meridian because it does not form any connection between the North and South Pole It just separates two time zones so that one state does not belong to two different time zones at a moment When you cross the line from the east to the west a day is added When you cross from west to the east a day is subtracted 1 14 1 Change of a time zone The time zone is set by the Kerio MailServer machine time by default It can be changed in Kerio WebMail in the user settings on the General tab see chapter 1 12 1 116 1 14 Time zones Warning When the time zone is changed the time of entering the events and meetings into the calendar is affected 1 14 2 Events in different time zones For the delivered messages as well as event settings Kerio WebMail shows the time of the time zone currently selected The following text illustrates setting of events for different time zones and the time shown The events in Kerio MailServer are stored together with the information about the time zone in which they were created as well as the daylight savings time if specified To display the event in a different time zone Kerio
183. d to Deleted Items depending on setting of the Delete messages permanently option for details see section 2 5 Send message A dialog box for composing new message is opened and the addresses of the selected contacts are added to the To field Add to distribution list All selected contacts will be added to the distribution list Click OK to open a menu and choose a distribution list where selected contacts will be added When performing an action for one contact only you can click any of the icons in the Action column in the contacts list Use the Action column icons to reply to the contact address edit the contact add the contact to the distribution list or delete the contact from folder Click the email address in the contact list to open the form for creating a new contact see picture 2 9 The address of the selected contact appears in the To field Creating a new contact To create a new contact click on the New contact link and fill in the details in the dialog box If a comment is added in the dialog the i icon will be added in the contact list After you place your cursor on an email address a comment will be shown see picture 2 1 3 Save and close Close First name orn Last name Smith E mail fismith company com ss i C O CO Company company i OO Business 44 1222222222 Home 4441222333333 Mobile CT Comment Figure 2 14 The d
184. ddress Book will be synchronized with the Contacts folder in Kerio MailServer Therefore it is recommended to always keep the Contacts folder option checked Warning Before starting of synchronization of Address Book it is necessary to enable the Synchro nize with Exchange option in Address Book gt Preferences General see figure 11 5 Select contact folders to be synchronized between Apple Address Book and Kerio MailServer Synchronize Only selected folders Hd Contacts Public Folders Contacts Cancel OK Figure 12 7 Kerio Sync Connector contact folders selected for synchronization Schedule Use the Schedule button to set automatic synchronization see figure 12 8 Enable auto matic synchronization by checking the Automatically synchronize changed items option 359 Chapter 12 Kerio Sync Connector for Mac Start synchronization Smin 10min 30min lhr ld Manually Mi Synchronize changed items automatically Synchronize contacts and calendars immediately when changed in Apple iCal or Apple Address Book Figure 12 8 Kerio Sync Connector enabling automatic synchronization Advanced The Advanced tab see figure 12 9 allows setting of solutions for possible synchronization collisions The menu provides the following options to select from e600 Kerio Sync Connector Kerio Sync Connector Version 6 5 0 build 3997 Synchronize Now Repair broken synchronization
185. ddress exists and start to send even larger volumes of spam messages to it Preferences Mail Setup Mail Format Spelling Security Other Spam gt Out of office Preferences v I m out of office Use the Following text For automatic replies Hello I m enjoying my vacance at the moment My affairs will be managed by my colleague John Smithers Please contact him through my absence His phone number is 1 408 111 1234 oil ERN UN Figure 6 19 The Out of office tab Note The I m out of office rule beats the rules for incoming messages see chapter 6 6 1 If the filter includes a rule which sends automatic replies the action set in this rule will not be taken The I m out of office rule consists of the following items e Condition The rule will apply to all incoming messages except email sent from mailing lists The automatic answer is not sent where answering to another automatic email this should prevent users from email loops e Action The text entered will be sent to each sender s address included in an incoming message once a seven days If the rule is enabled i e the I m out of office option is on a question whether the automatic replies would be on or off is issued see figure 6 20 upon each startup of MS Outlook In this 259 Chapter 6 Kerio Outlook Connector case it is supposed that once you run MS Outlook you are not out of office any more and you are now able
186. ders are equivalent to other folders They can be shared set as public or attached For more information on shared and public folders see chapter 1 11 1 10 1 Viewing the note list In Kerio WebMail notes are shown in a list including note names date of creation and specific colours Colours can be important Each colour stands for a value Colours can represent for example topics and areas or levels of importance By default up to 20 notes are listed on one page To change number of notes displayed on a single page use the Settings section in Kerio WebMail see chapter 1 12 1 Sorting notes by columns The detailed information on individual notes is displayed in the columns Fach column en ables sorting notes by information Click the column heading to sort notes in the ascending or descending order see the arrow next to the column name by alphabet time or colour depending on the column contents The task will be forwarded in the iCalendar format ics 84 1 10 Notes Note For listing by subject items are sorted by the alphabet of the language set in Settings as preferred the General tab for details see chapter 1 12 1 In result if for example English is set as preferred and subjects are in German subjects will be ordered by English alphabet and some specific national characters may also cause problems in sorting Adding and deleting columns Users can customize the appearance of the table and the in
187. ding URL address to specify the calendar s location The address must follow this pattern webcal server_name ical path For better understanding of the URL specification view the following examples To subscribe the default calendar folder which belongs to your mailbox in Kerio MailServer enter the URL in the following format webcal server name ical for example webcal mail company com ical It is also possible to subscribe another user s calendar if the user shares it for you For the login URL use the following pattern webcal server name ical domain user calendar name for example webcal mail company com ical company com jsmith Personal To subscribe the default calendar use the following URL format webcal server_name ical public It is also possible to subscribe another user s calendar s if shared The following URL format must be used webcal server_name ical public calendar_name 3 This opens the External Protocol Request window notifying that MS Outlook must be used for subscription of a calendar Confirm the dialog by clicking on the Launch application button see figure 7 4 286 7 1 Subscription to calendars External Protocol Request xi 5 An external application must be launched to handle webcal links Requested link webcal mail company comjicalfcompany com jsmith Calendar Application Microsoft Office Outlook If you were not expecting this request it may be an attempt to exploit
188. dow is refreshed layout of the columns is set to the default mode 1 7 2 New contact To create a new contact follow these guidelines 1 Open a contact folder 2 Click on the New contact button in the toolbar 3 to access a dialog box with three tabs where the contact information can be entered The first tab see figure 1 41 includes entries for general information to be specified the first and last name phone number email address or personal web page URL can be specified In the Address tab home address data for each user are stored In this tab three different addresses Business Home and Other can be specified The address type can be selected in the Address menu Check the This is the postal address option to select one of the addresses as primary The Details tab contains additional information about the contact such as birthday an niversary or title 50 1 7 Contacts New contact Kerio MailServer 6 Windows Internet Explorer OF x FA Save and close 4 Mail to contact Internet 1 408 111 9988 Web page asstat mi teres 1 O Business Private T Figure 1 41 New contact General tab 1 7 3 Private contacts Private contacts can be used especially for sharing of contact folders with other users If a user shares a private contact folder with other users it is possible to mark certain contacts as private These contacts will not be displayed to anyone else except the user wit
189. ds cars etc shared by multiple employees across the company To make resources be as helpful and efficienly used as possible resources and their reservations are managed by administrators The resource management system is a part of Kerio MailServer fully available in Kerio WebMail Resources can be booked by using the existing calendar system Resource reservation is based on creating of en event The feature works similarly as appointment scheduling The main difference is that the Attendees tab must include the resource selected from the contact list it can naturally also include contacts of attendees The Free Busy shows whether the particular resource is available for the suggested time or not details on Free Busy calendars and on appointments are provided in section 1 8 6 Note To make a resource available for booking it is necessary to create it in Kerio MailServer first If you need to create a new resource contact your network administrator 72 1 8 Calendar Resource scheduling To book a resource follow these instructions 1 Open anew event and specify its subject on the General tab 2 To reserve a room click on Rooms and select the corresponding item see figure 1 60 Another option is to switch to the Attendees tab There you can enter the room in the same manner as you enter attendees Note To check whether the room is not reserved yet for the desired time go to the Atten dees tab and see the Free Busy
190. e Where the message size is more less than size The message size exceeds the specified value To specify the size you can select from the following units bytes B kilobytes KB and megabytes MB Usage example It is useful if a quota is applied to the mailbox and larger messages should be sent to another mailbox where you have enough space Where the message was detected as a spam Spam are undesirable messages sent to users You can use the Kerio MailServer anti spam filter to protect your users from such messages This filter uses special header items which include message evaluation and information about applied antispam testing 228 5 7 Rules for incoming messages For all messages This rule is valid for all incoming messages Select the Actions for your rule select an action that will be taken for messages matching with condition in section 1 Move the message to a specified folder Move the message to the selected folder you can choose a folder from a list Forward the message to an address Forward to a specified address In this case no other actions are performed Reject message return to sender The message will not be stored in a local mailbox and the user will never be informed about it Keep in Inbox This action must be combined with another i e with Move Forward Reject etc It cannot be combined with the Discard the message action Discard the message The message will not be stored in any loca
191. e I hope you will enjoy them Diane Figure 1 21 Message reading C Newmal Reply 7 Q Forward Qispm ie X Q Search Clear lt 4 Page 1 of 1 From Received From John Smith lt jsmith company com gt Sheds le To dpeterson company com John Wayne lt jwayne company com gt MEME SALES SALES company com notebook company com Luigi Palmera 04 57 PM boardroom company com Congratulations Date 05 30 2006 01 50 PM John Smith 05 30 2006 10 30 AM Attachments Q Meeting 2 kB Fw Import 7 Subject Meeting a saa 05 30 2006 01 50 PM w Accept Tentative X Decline Calendar Meeting John Wayne 05 30 2006 10 25 AM Meeting Re Vacation Required dpeterson company cam jwayne company com Optional SALES company com When Wed 05 31 2006 10 00 AM 12 00 PM 2 hours Location Boardroom Board meeting budget for the following year Figure 1 22 The reading pane is located on the right from the list of messages Message list editing e Adding and deleting columns The appearance of the message table can be changed depending on the information shown Kerio WebMail enables users to display or hide any of the columns Columns can be set as follows 31 Chapter 1 Kerio WebMail 1 Right click on the column captions 2 The pop up menu that appears contains the Change columns option 3 Click on Change columns to open the Select fields dialog box and sele
192. e The Out of office rule allows setting of automated responses to incoming messages This automatic reply can be enabled when a user cannot reply messages him herself e g when the user is ill or on vacation It is usually helpful when the user is supposed to reply immediately Automated reply can be set in the Settings Out of office toolbar menu In the Out of office dialog switch to the I am out of office now mode and enter a message which will be sent to 106 1 12 Kerio WebMail configuration incoming messages Thus senders know immediately that the user cannot send them any answering message at the moment Out of office Kerio MailServer 6 Windows Internet Explorer Of xi C Iamin office now Iamoutof office now The text of the automatic reply will be sent just once to each user Hello I am enjoying my vacance at the moment My affairs will be managed by my colleague John Smithers Please contact him through his e mail jsmithers company com Figure 1 96 User settings Out of office tab Automatic replies are defined by a rule applied to incoming email the rule is saved in Kerio MailServer These rules as well as their definition are focused in chapter 1 13 The I m out of office rule consists of the following items e Condition The rule will apply to all incoming messages except email sent from mailing lists The automatic answer is not sent where answering to another automatic email this sh
193. e methods of spam marking are not applied to messages moved manually Such messages are distinguished as spam or not spam correctly by the server but they are not changed visually This implies that messages marked as spam are still displayed as spam and also displaying of messages marked as non spam is not changed by moving them in the Junk E mail folder 9 6 Delegation and subscription of folders Delegation of folders allows to share personal folders with co workers When can this feature be helpful Imagine for example a situation where you cooperate with your teammate to handle purchase orders in your company While your colleague is on vacation you cannot handle orders delivered in her mailbox However if she has delegated the folder with purchase orders to you by leaving for vacation you can easily access and handle the orders by yourself while she is out of office 313 Chapter 9 MS Entourage support The following folder types can be delegated e email e calendars e contacts e email calendar and contact public folders Practically the user who delegates a folder simply assigns appropriate access rights to another user The user whom the folder rights have been assigned simply subscribes the folder in their email client MS Entourage The following sections describe the delegation process Delegating folders in any email client This chapter focuses on situation where you use MS Entourage and your collaborator wants
194. e the search may return too many results Page search Folders including greater amount of items are divided to pages Pages can be searched by using the Page section Links to pages follow this label Simply click on a link to open the particular page Log out It is recommended to log out after the work in Kerio WebMail Mini is finished The logout reduces risk of misuse of the connection to Kerio MailServer Toolbar in contacts KerioMeszii Server New contact New distribution list Settings Hide folders amp BCDEFGHIKLMNOPQRSTUVWXYZ Go to 12 Logout Figure 2 7 Toolbar contacts 122 2 3 Mail folders New contact Opens a dialog where new contact can be added A new distribution list Opens a dialog where new distribution list can be defined To see what a distribution list is and how to use it refer to section 2 4 Settings Click this link to display the page with user settings The individual options are described in detail in chapter 2 5 Show Hide folders Click this link to change the folder structure from the dialog window to a simple selection menu and vice versa Search Contacts use the alphabet under the toolbar to search in the contacts folder Click a letter to display contacts starting with this letter The First name Last name and E mail fields of the contact are searched through Page search Folders including greater amount of items are divided to pages Pages can be searched
195. e 2003 and 2003 Second Edition 12 Contacts Server Sync C Yjl Sync Contacts with a server Figure 4 27 ActiveSync Contacts Server Sync Mobile Schedule Select the schedule for syncing wirelessly Peak time sync Every 10 minutes 4 Off peak time sync Every 60 minutes 4 Roaming sync Manually abc Til Figure 4 28 ActiveSync Mobile Schedule Peak time sync Sets the synchronization interval for peak time the time when you need as fresh information as possible usually this time includes the working hours Off peak time sync Sets the synchronization interval for off peak time usually at night Roaming sync These settings apply to roaming To decrease the roaming costs to the minimum keep the default settings and use manual synchronization In other words synchro nization will be started only when the Sync button is clicked Sync outgoing items as they are sent This option allows immediate synchronization with the server whenever a new mes sage is sent or a new event or contact created Click on the Menu button and select Peak Times to open a dialog where intervals for peak time can be set 169 Chapter 4 Data synchronization with mobile devices 13 Save the settings by the Done button You can use the Sync button to test if the settings are correct This button can be used for manual synchronization whenever needed 4 5 Windows Mobile 5 0 In cooperation with
196. e Outlook Address Book tab select the Show this Folder as an e mail Address Book check box Remove Outlook Address Books Contacts Companv Contacts Company Remove Address Book Show names by Is First Last John Smith File As Smith John Finish Cancel Figure 6 22 Directory management It is possible to add to the MS Outlook Address Book any folders with contacts where lookup should be performed The following settings must be done for addition of a contact folder as a directory 1 Right click on the contact folder 2 Inthe context menu select Properties 3 This opens a dialog where the contact folder properties can be edited Open the Outlook Address Book tab see figure 6 23 263 Chapter 6 Kerio Outlook Connector Contacts Properties xi General Home Page Outlook Address Book activities sharing and Security 8 Contacts v Show this folder as an e mail Address Book Mame of the address book Contacts Figure 6 23 Show this folder as an e mail Address Book 4 Enable the Show this folder as an e mail Address Book option 5 Click OK to confirm settings 6 8 2 Searching contacts via the LDAP directory service MS Outlook allows searching in contacts via the LDAP service The LDAP directory service allows searching of user information email addresses above all as well as automatic filling of addresses in email headers Kerio Mai
197. e Thumbnail calendar in calendar folders if Sunday is set as the first day of the week weeks in thumbnail calendars start with Sundays Consequently if Monday is set as the first day of the week weeks in thumbnail calendars start with Mondays see figure 1 92 104 1 12 Kerio WebMail configuration 4 June2006 4 June2006 5 M TW TF M TW TFS S 1 2 3 12 3 4 4 5 6 7 8 9 10 5 6 7 8 9 10 i 11 12 13 14 15 16 17 12 13 14 15 16 17 18 18 19 20 21 22 23 24 19 20 21 22 23 24 25 25 26 27 28 29 30 26 27 28 29 30 Today Today Figure 1 92 Comparison of thumbnail calendars Weekly recurrence period applied to events and tasks setting of the first day in the week takes effect only in a specific case which will be better understood through an example Every two weeks on Sundays and Wednesdays in the evening Mr Jonathan Fly killer meets friends to play chess He uses recurrent events in his calendar to remind him of these meetings The events are set as follows 1 Mr Flykiller opens a new event in the calendar and sets date and time September 9 from 6 30 PM to 8 30 PM and sets the subject name for Chess see figure 1 93 Save and close e Recurrence General Invite attendees Subject Chess Location Label m Private gt Start time bemerzoe fos soPm IT Alday event End time bemerzoe fos s0Pm z Reminder 30 minutes gt Show time as out of office z Priority normal
198. e Windows XP Service Pack 2 and later e Mac OS X 10 4 10 and later Kerio WebMail in Safari Safari inbuilt in Apple iPhone supports connection to the Kerio WebMail interface It is pos sible to connect either to the full version or to the Mini version of Kerio WebMail For smooth use it is recommended to follow these instructions Kerio WebMail full version Full version of Kerio WebMail is recommended especially when connection to the Internet is performed via Wi Fi The full version allows working with notes calendar and tasks These items are not available in Kerio WebMail Mini 195 Chapter 4 Data synchronization with mobile devices Warning In full version of Kerio WebMail it is possible to create or remove contacts events tasks and notes but existing items cannot be edited Kerio WebMail Mini Kerio WebMail Mini is recommended especially when connecting to the Internet via EDGE It provides faster connection to the mailbox and simplified environment where neither zoom or scrolling is needed On the other hand Kerio WebMail Mini allows to work only with email folders contacts and folders folder management Email On Apple iPhone email accounts can be set either manually or it is possible to use the auto matic configuration Automatic configuration If you read mail in Apple Mail on Mac OS X or in Outlook Express on Windows email messages will be automatically and without any settings synchronized
199. e access rights can be granted to all or logged users Shared folder mapping Folder mapping is used for connecting the shared folders of other users Use the Options dialog of the root folder to map the selected folder right click the Kerio root folder and select Properties for Kerio 251 Chapter 6 Kerio Outlook Connector All Mail Folders Open Open in New Window 8 Advanced Find H New Folder Add to Favorite Folders T Process All Marked Headers Process Marked Headers Open Outlook Data File 2T Properties for Kerio Figure 6 13 Context menu of the root folder Use the Folder mapping tab to connect shared folders of a selected user In the Mapping name textbox the email address of the folder s owner is specified as owner company com If one or more folders are shared by the owner these folders will be displayed in the Folder menu To confirm the connection click the Add button next to the list of folders If the folder was connected properly it appears in the list of mapped folders in lower part of the window From here the folders can be removed using the Remove button Outlook Today KERIO Properties xi gt Rules gt Spam xl Out of office General Home Page X Folder Mapping User Name dpeterson Folder Name INBOX work Add User Name Folder Name dpeterson INBOX work jwayne INBOXJokes jwayne Contacts Remove
200. e and password For this reason SSL Secure Socket Layer encryption is often used for traffic to protect the communication from wiretapping The HTTP protocol secured by SSL encryption is called HTTPS SSL encryption is based on so called SSL certificates Mailserver disposes of the certificate of the server against which the certificate in your mobile device is suppose to authenticate There are two types of certificates e certificates signed by a trustworthy commercial certification authority e self signed certificates If your certificate is signed by a commercial authority there exists a great chance that the device already includes the certificate and no installation will be required However if you use the Kerio MailServer s self signed certificate or a certificate signed by an authority not 148 4 2 SSL Certificates supported by the device it is necessary to download and install the certificate in your device The instructions for this procedure are provided below To encrypt your traffic by SSL download and install the certificate before configuring the ActiveSync The following guidelines suppose there is a working Internet connection set in your mobile device 1 In the browser enter your Kerio MailServer s URL to open the Kerio WebMail s login page see section 1 2 2 Click on Download SSL certificate 3 Installation of the certificate should be offered by the device Install it The suggested guidelin
201. e contact we have been looking for Contacts list You can also use contact list to select existing contacts Unless a particular string is being searched contacts of all folders set in Kerio WebMail s user settings are displayed in the dialog To add a contact to the distribution list select it with the mouse pointer and click on Select Individual contacts as well as contact groups i e user groups sharing one email address and other distribution lists can be added to a distribution list One or multiple contacts can be chosen in contact lists by holding the Shift or Ctr key and selecting items by the mouse pointer and then added to the distribution list by the Add to list button Search in private contacts only If this option is enabled the search will not be performed in any public con tact folders In such a case only private folders and subfolders are searched through Enabling of this option may speed up the search under certain cir cumstances especially where public contact folders are large When done simply click on Close to close the dialog e If you want to add a contact which is not saved in any contact folder yet use the Add button In the dialog just opened enter the first and second name and email address 132 2 5 User settings Cancel Display name Diane Lawland E mail diane lawland info MV Save to Contacts Figure 2 17 Add Name Enter first and second name of the new distribution li
202. e message was detected as a spam Spam are undesirable messages sent to users You can use the Kerio MailServer anti spam filter to protect your users from such messages This filter uses special header items which include message evaluation and information about applied antispam testing For all messages This rule is valid for all incoming messages 2 Select the Actions for your rule select an action that will be taken for messages matching with condition in section 1 Move the message to a specified folder Move the message to the selected folder you can choose a folder from a list You can also specify shared or public folders in one of the following forms user shared_folder or public public_folder if the appropriate user has write rights for this folder Warning If a folder is renamed that a rule is created for name of the folder in the rule is not changed Therefore it is necessary to do this manually Forward the message to an address Forward to a specified address In this case no other actions are performed Reject message return to sender The message will not be stored in a local mailbox and the user will never be informed about it Keep in Inbox This action must be combined with another i e with Move Forward Reject etc It cannot be combined with the Discard the message action Discard the message The message will not be stored in any local folder This action cannot be combined with the Keep
203. e performed in Windows Calendar is automatically applied also in the calendar saved on the server Calendar details to include Several options are offered e Notes enables synchronization of notes attached to events e Reminders includes reminders in the synchronization process However pub lishing of reminders is not recommended Calendars on the web are available only for reading and it will be therefore not possible to close subscribed reminders e Tasks not supported in Kerio MailServer Clicking on the Publish button opens a window for connection to the email account by user password It is recommended to specify username including the domain even if the user s account is located in the primary domain see figure 8 4 After successful verification of the user information the calendar is published in the Kerio MailServer s store 298 8 3 Sharing of calendars Connect to mail company com Connecting to vsverakova kerio local User name jsmith Y Password ecc0000000 4 Remember my password Figure 8 4 Connection to the email account Unpublishing of a calendar Calendars can be unpublished as follows 1 Click on the calendar with the right mouse button 2 Inthe pop up menu click on Stop Publishing 8 3 Sharing of calendars Calendars published in Kerio MailServer can be shared with other users to make it possible for them to subscribe it in their Windows Calendar or to view it in Kerio WebMa
204. e spam to the Junk E mail folder Check this option to move all recognized unsolicited email directly to the Junk Email folder This option also enables adding email addresses to the list of trustworthy users see below Do not treat messages as spam Spam whitelist The spam filter may mark even solicited message as spam if it bears some spam charac teristics So called Spam whitelist enables to define senders who will not be considered as spammers by any means Their messages will not be marked as spam 102 1 12 Kerio WebMail configuration User settings Kerio MailServer 6 Windows Internet Explorer OF x General mail Mail composing Spam others About IV Move spam to the Junk E mail folder Spam whitelist Do not treat messages as spam if the sender is on following list ablack othercompany com jwayne company com wanted advertisement info I Add e mail address of original sender while sending reply I Also trust senders from my Contacts folder Figure 1 90 User settings Spam tab Add e mail address of original sender Upon each reply the email address of the particular sender now becoming an addressee is added to the Spam whitelist automatically This option determines that any email message replied is considered as non spam Any other messages sent from such addresses are automatically considered as non spam Also trust senders from If this option is enabled messages marked as spa
205. e synchronized All upcoming events are included in the synchronization However to shorten the time needed for synchronization it si possible to set the maximum age of events to be synchronized it is not necessary to synchronize old data where the information will not be needed any longer By default data up to two weeks old is synchronized If you need to synchronized also older data change the settings In such a case bear in mind that at least the first synchronization may take longer BET eo Til 1 26 fok Calendar Server Sync Options Synchronize only the past Figure 4 14 ActiveSync calendar synchronization settings 161 Chapter 4 Data synchronization with mobile devices Inbox Server Sync Options Selection of the Inbox folder and a consequent clicking on Settings opens a dialog with synchronization settings see figure 4 15 The dialog includes several options to customize synchronization Activesync o a Yil m 1 27 fok Inbox Server Sync Options When downloading messages retrieve Amount of messages to copy To save space copy at most Ks Include File attachments Only if smaller than o5 K Figure 4 15 ActiveSync email synchronization settings e Amount of messages to copy this option allows to set how old messages will be synchronized By default messages up to three days old are included in the synchronization e To save space copy at most only messages of the siz
206. e the message includes multiple addressee some of them only being informed of the issue by the message The addressees included in this section are not expected to reply to the message The address entered in this field is hidden for the other recipients Blind copy is useful especially when a message is to be sent to more email addresses and you want to protect the privacy of one or more users Subject The subject stands for the message s name It should provide clear hint on the message content helpful for later reference 34 1 6 Email Next to the fields for recipients addresses the To Cc and Bcc buttons are available see fig ure 1 26 These buttons open the search dialog see figure 1 27 where first and last names can be used to easily filter out particular email address to which the message would be sent The look up dialog scans only through the addresses included in the account s contact folders Below you can find detailed description of the look up feature E Contacts Kerio MailServer 6 Microsoft Internet Explorer ICE x Folder all contact folders z Search for Search EBIEEECOICIDSENUNNEC eee NNES Bz Alain Lowland alain lowland eu E Amanda Black ablack company com by Betty Whitehouse bibi123 yahoo com 3 Danielle MacMillan memillan othercompany com 3 Diane Peterson dpeterson company com To gt ames Vega lt info abede com gt o A Cc gt Diane Peterson lt dpeterson compa
207. e up to the value set here will be synchronized e Include file attachments if this option is enabled attachments are also included in synchronization e Only if smaller than the value entered in this option sets the maximum size of email attachments to be synchronized Larger attachments are excluded from synchronization The settings described above help decrease time needed for synchronization as well as the load of the synchronization on network connection 8 Return to the Server Synchronization dialog see figure 4 11 and open the Mobile Schedule tab This opens the Mobile Sync Schedule dialog where synchronization s behavior can be defined see figure 4 16 Peak times Sets the synchronization interval for peak time the time when you need as fresh information as possible usually this time includes the working hours Off peak times Sets the synchronization interval for off peak time usually at night Roaming These settings apply to roaming To decrease the roaming costs to the minimum keep the default settings and use manual synchronization In other words synchro nization will be started only when the Sync button is clicked 162 4 4 Windows Mobile 2003 and 2003 Second Edition Activesync eo Til m 1 29 fok Mobile Sync Schedule Synchronize during Peak times Off peak times Sync outgoing items as they are sent PC server Mobile Schedule Figure 4 16 ActiveSync automatic s
208. e with the domain in cluded in format group domain e g sales amp company com e Authenticated user from domain specify the Domain entry with the particular domain name e Authenticated user special type of access rights The folder can be subscribed by all users who have an account in Kerio MailServer e Everyone special type of access rights also known as anonymous access The folder can be subscribed by all users including those who have no account in Kerio MailServer This type of access rights is useful especially for publishing of calendars in the iCalendar format Now it is necessary to set level for access rights This can be done through the menu avail able at the right bottom corner of the dialog We can select from the following options e Administrator user with these rights can add or remove items in the folder and or they can also remove the folder They are also allowed to share the folder with other users User with admin rights is not allowed only to remove access 238 5 10 Folder Administration rights for the user who created the group e Editor the user can edit items in the folder add and remove items etc e Reader the user is allowed only to read the folder s items No editing is allowed The sharing can be also removed To do this simply check the corresponding line in the list and click on Remove Login Subscription of a folder adds the corresponding shared folder to the s
209. ebMail configuration Message writing Use this tab to set some of the parameters for message sending User settings Kerio MailServer 6 Windows Internet Explorer OF x General Mail Mail composing Spam others About IV Compose messages in HTML format IV Add original text when replying Indent original text with gt Wrap long lines at 76 characters 0 means nowrap Response to request for read receipt Always send a read receipt C Never send a read receipt Ask me before sending a read receipt Spell checker dictionary English en US Search for contacts in selected folders Choose folders Figure 1 88 User settings Mail composing tab Compose messages in HTML format Add This option is checked by default The message text cannot be formatted if the message is not composed in HTMI format see chapter 1 6 3 This setting applies to all messages Messages can be also composed in HTML format or in the plain text format by default and you can use the other alternative only when needed To specify this setting for a selected message use the Options dialog in the message editor see chapter 1 6 3 This applies only to the selected message the default settings are not changed Warning In Safari it is not possible to compose HTML messages Therefore the Compose messages in HTML format option is missing for this browser original text when replying Use thi
210. ecified and other publishing parameters can be set 98 Publish Calendar Enter publishing information Publish a calendar to the Internet a network location or to your computer You can invite friends and Family who use compatible calendars to view it Calendar name Home Location to publish calendar pets Hmail company comicallcompany com jsmith For example http servername webdav Where can I publish this calendar 4 Automatically publish changes made to this calendar Calendar details to include Notes 4 Reminders Tasks Microsoft Windows Vista Privacy Policy Figure 8 3 Calendar publishing Calendar name Name of the current calendar name is automatically filled in It is possible to enter name of any calendar included in Windows Calendar 297 Chapter 8 Support for Windows Calendar Location to publish calendar URL location where the calendar will be published must be specified in one of the follow ing ways e To publish a calendar in the root folder of a particular mailbox enter URL in the following format https server_name ical for example https mail company com ical e To publish a calendar in the calendar folder of a particular mailbox enter URL in the following format https server_name ical calendar Automatically publish changes made to this calendar This option enables disables automatic update of the published calendar If this option is enabled each chang
211. ed and specify corresponding parameters in the General tab for more information refer to chapter1 8 2 Then create a list of attendees who will participate in the meeting This can be done on the Attendees tab By default the Attendees section includes only the name of the meeting initiator Use special buttons to add more attendees see picture 1 53 Several types of attendees can be created e Required this group includes invited persons who should not miss the meeting from any reason The invitation includes this information so that each user addressed knows if their presence is required or not e Optional this group includes users who can decide whether to come or not e Source special type of attendee To learn more on resources and their reservation read section 1 8 7 66 1 8 Calendar There is also the chair attendee a special attendee type This member cannot be changed The chair attendee is the appointment s founder Attendees can also be divided between those to whom the invitation will be sent and the others It is also possible to create meeting and include attendees without sending them any invitation By default however sending of invitations and meeting newsletters is enabled Below you can find instructions on how to create a list of attendees New event Kerio MailServer 6 Mozilla Firefox D x send H Saveanddose Q Recurrence General Invite attendees 08 00 09 00 10 0
212. ed for profile creation click Tools gt Services and add the Outlook Address Book item to the profile If the Outlook Address Book will not be added to the profile contacts folders will not work properly If a profile is created by hand it is possible to follow the method described in chapter 6 2 1 The only difference is that it is necessary to add the Kerio MailServer and Outlook Address Book services during creation Both services can be added to the profile later in Tools Services menu 277 Chapter 6 Kerio Outlook Connector 6 13 3 Messages signed in MS Outlook If your messages are digitally signed check the Send clear text signed message when sending signed messages option under Tools Options on the Security tab see figure 6 33 This option provides that also Kerio WebMail users may read the message Other gt Spam gt Out of office xl Preferences Preferences Mail Setup Mail Format Spelling Security Encrypted e mail Rs Encrypt contents and attachments For outgoing messages Add digital signature to outgoing messages IV Send clear text signed message when sending signed messages Request S MIME receipt For all S MIME signed messages Default Setting z Settings Security Zones Security zones allow you to customize whether scripts and active content can be run in HTML messages zone Restricted sites Zone Settings Download Pictures Change Automatic Down
213. ed from top to bottom Note Notifications and autoreplies are protected against looping This means that the system does not send a notification in reply to received notification or automatic replies The detection of notification or automatic replies is performed using special items in the message header Only notifications and automatic replies generated by Kerio MailServer are detected Rule description In the third section of the dialog box the user can review a summary of the created rule Optional values are formatted as links and can be changed repeatedly The conditions and actions can be easily removed or added by activation or deactivation Name of the rule Give the created rule a unique name may be multiple words that best describes the rule Naming the rules Rule 1 Rule 2 etc is not very helpful 1 13 3 Cellular phone notification When setting up the notification a format of the message can be specified In the notification text special character sequences can be used which will be replaced by the corresponding parts of the original message subject Subject of the message from Sender address From field env from SMTP envelope From address text First 128 characters of the text message body text N First N characters of a message body N is an integer The part of the message that will be sent to a cellular phone is determined by the SMS gateway usually up to one SMS message
214. ed instructions on authentication to Kerio WebMail refer to chapter 1 2 BW he 328 10 2 CalDAV support gt s Settings Settings Mail filters Out of office Subscribe shared folders Change password amp tr yu Ae Integration with Mac Figure 10 5 Kerio WebMail Settings Description kms account Username jsmith company com Password eeeeeesss Server Options Account URL https mail company com caldav C Use Kerberos v5 for authentication Cane RD Figure 10 6 CalDAV account settings Preferences Warning It is not recommended to enable the Use Kerberos v5 for authentication option since Kerio MailServer does not support this authentication method If the account is set correctly Apple iCal and the mailbox get synchronized Now you can set intervals for automatic synchronization 1 In iCal 9 Preferences go to the Accounts tab On the Account Information tab select an update interval from the Refresh calendars menu The interval should be selected with respect to speed of your internet connection as well as on update frequency needed 329 Chapter 10 Apple iCal Support eo Accounts Accounts Server Settings Delegation kms account CalDAV Account Description kms account Username jsmith company com Password Manually Full Nam Every minute Every 5 minutes Every 15 minutes Every 30 minutes Avai
215. ee Busy information is displayed only for attendees with an account in the Kerio MailServer usually this function is used to set meetings with colleagues Such an information is not displayed for external users The Free Busy calendar displays all meetings and events included in the default calendar folder and its subfolders If you want that some events e g items of a private calendar are not shown in the Free Busy calendar create a new calendar folder out of the branch of the default calendar and its subfolders 6 9 1 Creating a meeting using the Free Busy server Meetings are created in a similar way as events 1 Open anew event dialog to enter subject and site where the event meeting will take place 2 Switch to the Scheduling tab 3 and enter individual participants of the meeting see figure 6 29 Once participants are added their free busy calendar items relevant for the particular time set for the meeting is displayed Level of user busyness is shown by the blue color unfortunately MS Outlook does not support viewing of busyness level The users with no data on the free busy server users with no account users that do not use the calendar are marked with grey 270 6 9 Appointments Warning It is necessary to specify each user by their usernames and domains username domain Aliases cannot be used to display Free Busy information fi Meeting Beles File Edit View Insert Format Tools Actions Help
216. ees tab must include the resource selected from the contact list it can naturally also include contacts of attendees In the Free Busy calendar you can see whether the resource is available for the scheduled time or not Note To make a resource available for booking it is necessary to create it in Kerio MailServer first If you need to create a new resource contact your network administrator Resource scheduling To book a resource follow these instructions 1 Open anew event enter its subject and time for which the resource should be reserved 2 Add the resource s email address to attendees entry e g carL company com 3 Click on the Available Meeting Times link 333 Chapter 10 Apple iCal Support Resource Scheduling location None all day 0 from 10 03 2008 10 00 AM e Resource to 10 03 2008 11 00 AM scheduling repeat None calendar Bill Calendar alarm None attendees boardroom Diane Peterson John Wayne flipchart company com Available Meeting Times eoo Availability for Resource Scheduling All Day Work Hours Name User jsmith company com Next Available Time boardroom Diane Peterson flipchart company com John Wayne Figure 10 12 Resource reservation 4 If the Free Busy calendar is working correctly existing reservations of the involved re source s are showed It is therefore easy to check right away whether the source is free
217. eetings see section 1 8 6 273 Chapter 6 Kerio Outlook Connector e W 9 gae y 22 Resource reservation Meeting x i Meeting Insert Format Text d Appointment d u OQ Recurrence a lt a mE or a 2 Spelling Meeting Cancel Meeting 2 15 minutes X 5 Invitation Ea 7 Workspace amp 1 Bia Categorize Notes Adions Show Attendees Options i Proofing OneNote I send q 10096 13 00 14 00 15 00 i Click here to add a name 4 E Add Others Options Starttime Wea 4 22 2009 10 30 xl lt lt AutoPick Next gt gt Endtime Wea4 22 2009 12 00 x BE Busy Z Tentative M Out of Office N No Information Outside of working hours Figure 6 31 Resource reservation Resource calendar Each resource created in the system has its own calendar where all reservations are displayed Calendars of individual resources can be subscribed through the standard sharing process subscription of shared folders is focused in chapter 6 5 1 Most user can access resource calendars in the read only mode Resource calendars can be edited only by the resource manager The role of resource managers and their rights are addressed in the following section Reservation management In certain situations it is necessary that a resource is booked even if it has already been reserved or that there is no
218. elegation and subscription of folders Edit Account Account Settings Options Advanced Security My Delegates 1 0 0 0 0 0 0 000000000 0000 0000 The following delegates can send items on your behalf To grant permission to others to access your folders without also giving them on behalf privileges go to the Properties dialog for each folder and change the options in the Permissions tab Set Permissions Remove Users am a delegate for As a delegate you may access and manage Address Book contacts Calendar events and Mail messages for the following users To do so add the account owner to the following list jwayne company com lt jwayne company com gt Figure 9 14 Connecting delegated folders gt Folders on My Computer v jsmith Kj ineBox 3 Drafts Sent Items Deleted Items j Junk E mail J Public Folders v B John Wayne v Ka Sharing folders for my delegates Ka Invoices li Microsoft News Server gt GS Mail Views Figure 9 15 Delegated folders in the tree Note If contacts or calendars were delegated these folders will be displayed separately Del egated calendar folders will be displayed in the calendars section while delegated contact 317 Chapter 9 MS Entourage support folders will be displayed in the contacts section If subscription of delegated folders does not work check whether the configuration of the account meets all the conditions described above 9
219. en the function of automatic completion of email addresses is applied Once a contact folder is added full names and an email addresses of all contacts included in the particular folder are added to the address book Other information associated with contacts are not transferred to address books It is not possible to search in contacts for example by date of birth or department 262 6 8 Address books and contacts Warning The search criteria is first and second names in contacts the Full name item It is not possible to search by usernames or email addresses Connection of a folder as a directory does not influence the contact folder The data is not changed or moved Each contact folder can be used as before it is possible to add remove and contacts etc The only effect is that whenever a new contact is added its first name and surname and email address will be added also to the address book By default searches are performed in the Outlook Address Book directory The Outlook Address Books administration can be found in the Tools gt E mail accounts View or change existing directories or address books menu see figure 6 22 E mail Accounts Xx Directories and Address Books You can choose a directory or address book below to change or remove it Outlook Address Book To designate a Contacts Folder as an Outlook Address Book go to the Properties dialog box For the Contacts Folder On th
220. eneral Mail Mail composing Spam Others About Reading pane bottom Default From address support company com Special Reply To address smith company com Organization Company Signature Regards John Smith Sales Manager http www company com Iv Display image attachments inline Display images from other websites Iv Mark displayed messages as read I Confirm marking messages as spam Iv Check names automatically oe Figure 1 87 User settings Mail tab Reading pane This type of window is available in mail folders only It is an area where the body text of the message is displayed The subwindow can be positioned either on the right or at the bottom of the active window or it can be hidden 99 Chapter 1 Kerio WebMail Default sender address The email address from which the messages are sent Address for replies Address to which replies will be sent the Reply To item Organization Name of the company is included in the message as the Organization header Signature The signature added automatically to all messages sent from the Kerio WebMail interface including replies and forwarded messages Display image attachments inline The image attachments GIF JPEG can be displayed directly in the message body If this option is unchecked only a hyperlink to the image is displayed If you are connected to the Kerio WebMail interface via a slow line e g modem we recommend not
221. ently contained in the folder Action This column provides several actions to be taken e Create a new subfolder e Rename the sub folder e Move the sub folder e Remove the sub folder Sharing In this column it is possible to set access rights for own folders as well as subscribe folders shared by other users only in the row of the root folder To set sharing parameters click access rights in the line of the corresponding folder At the folder s access right page name of the folder is provided users groups can be added and various access rights can be selected in the menu The following types of access rights permission levels are available for folders 120 2 2 Toolbar KerioMeiiServers Read mail New mail Settings Logout Access rights of folder Jokes Add access rights to User fiwayne with permission level Editor x Editor Back Reader e Figure 2 4 Folder sharing e Administrator the user can read the folder as well as share it with other users and remove items in the group or the group itself This user is not allowed only to remove access rights for the user who created the group e Editor the user can edit items in the folder add and remove items etc e Reader the user is allowed only to read the folder s items No editing is allowed Once access rights are set save settings by clicking on OK Sharing can also be disabled by selecting Remove access rights for user
222. ents in it e Degree of busyness should be set in the Show time as menu see figure 1 58 of the event s edit dialog In the Show as menu the following options can be specified Show time as tentative X free busy out of office Figure 1 58 Setting of busyness level 70 1 8 Calendar free Such event is not displayed in the Free Busy calendar Use this mode when you can be interrupted while completing a task or for entire day anniversary events tentative This event is highlighted by a light blue color in the Free Busy calendar This option may be useful especially for events where time settings can be changed if needed busy This event is highlighted by a dark blue color in the Free Busy calendar absent This event is highlighted by a pink color in the Free Busy calendar The Free Busy calendar works only for users of one Kerio MailServer Other users will be displayed in grey color since there are no free busy data available for them Invitations Short description of invitations was provided at the top of this chapter In this section we will focus on invitation s layout and on how to react when an invitation is delivered to your mailbox Invitations use a special icon different from the one used for usual email messages see fig ure 1 59 Upon clicking on an invitation meeting information is shown along with several buttons Name of the meeting is provided in the header at figure 1 59 Meeting is simply
223. er Logging The option allows to set logging of the synchronization traffic Logging is disabled by default since it is helpful only if a problem occurs Use the Done button to save settings and return to the Server Settings dialog see fig ure 4 21 and select Conflicts see figure 4 24 When conflicts occur Replace item on device gt A conflict occurs when an item has changed on the device and on the server Figure 4 24 ActiveSync the Conflicts dialog box The When Conflicts occur menu provides options of measures to be taken when synchro nization collisions occur Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization According to the parameters set here ActiveSync will either beat the change performed on the server with the one applied on the device or the other way round By default the changes on the server overwrite the changes on the device It is recommended to keep these settings Click on Inbox to open a dialog where email synchronization can be set see figure 4 25 The dialog includes several options to customize synchronization e Include past this option allows to set how old messages will be synchronized By default messages up to three days old are included in the synchronization e Limit e mail size to only messages of size up to the value set will be synchro nized The settings described a
224. er changes are synchronized immediately e Kerio MailServer supports Global Address Lookup this feature allows to look up email addresses in all contact folders available to the particular user including public folders e This version allows installation of the root certificate on the device this implies that it is also possible to use the Kerio MailServer s self signed certificate for encryption Email For Exchange does not support the following features e tis not possible to synchronize public and shared folders e tis not possible to accept reject an invitation Invitations can be viewed in Inbox but it cannot be manipulated it does not offer the Accept and Reject buttons and it is not displayed in the calendar 4 9 1 Email For Exchange settings The Mail for Exchange application is not standardly included in the mobile device set There fore it is necessary to install it Import and installation of the application is described in the application s guide which is available at the Nokia website Note This chapter describes settings for devices Nokia E60 and Email For Exchange 1 3 0 It can therefore slightly differ on other versions 1 After installation of Mail for Exchange locate the application see the icon at figure 4 57 and open it Figure 4 57 Icon of Mail For Exchange 1 3 0 187 Chapter 4 Data synchronization with mobile devices 2 Inthe application select the Sync mode option see figu
225. er information available such as priority level etc MiNewtask 8 te X e Search Clear 4 amp Page 1 of 1 gt v 2 Subject Due in Status Complete 9 E Call dad wed 05 31 2006 not started B Call Mr Wayne Thu 06 01 2006 not started wt KMS manual Mon 05 29 2006 completed D t KWM manual Fri 06 09 2006 in progress 50 Figure 1 64 Tasks The event will be saved in the iCalendar format ics 76 1 9 Tasks Task folders are equivalent to other folders They can be shared set as public or attached For more information on shared and public folders see chapter 1 11 1 9 1 Task list display In Kerio WebMail the tasks are shown in a simple list that contains data such as the name of the task scheduled deadline and the status of the task percentage as well as description By default up to 20 tasks are listed on one page To change number of tasks displayed on a single page use the Settings section in Kerio WebMail see chapter 1 12 1 Sorting tasks by columns The detailed information on individual tasks is displayed in the columns The tasks can be sorted by the details listed in individual columns Click the column heading to sort tasks in the ascending or descending order see the arrow next to the column name by alphabet numbers or time depending on the column contents Note For listing by subject items are sorted by the alphabet of the language
226. erson boardroom __ Tentative _ Busy B out of office E No information Figure 9 10 Resource reservation 4 If the Free Busy calendar is working existing reservations can be viewed in it It is there fore easy to check right away whether the source is free or already booked by another user for the suggested time see figure 9 10 You may have noticed that there are also other attendees in the list shown in figure 9 10 Resources can be reserved either for usual appointment or for meetings see section 9 3 311 Chapter 9 MS Entourage support Resource calendars Each resource created in the system has its own calendar where all reservations are displayed Calendars of individual resources can be subscribed through the standard delegation process delegation of folders is focused in chapter 9 6 Most user can access resource calendars in the read only mode Resource calendars can be edited only by the resource manager The role of resource managers and their rights are addressed in the following section Reservation management In certain situations it is necessary that a resource is booked even if it has already been reserved or that there is no other way than to make the reservation by a phone call For such purposes there exists a user with special rights who is a manager of the company resources Resource managers can access resource calendars with administration rights This implies that they can edi
227. es work on most of mobile devices However on some devices installa tion of the certificate is a bit more difficult Allowing installation of a root certificate in WM 2002 By default Windows Mobile 2002 supports certificates of these authorities VeriSign Cy berTrust Thawte and Entrust To add a certificate issued by a certification authority which is not supported by the device follow these instructions 1 Download the application from the AddRootCert link 409KB and unpack it 2 Copy the addrootcert exe file to the device 3 Copy the server s certificate with the cer extension to the device 4 Inthe device click on the addrootcert exe file and run it 5 Use the application to install the certificate 6 Restart the device Allowing installation of a root certificate in WM 5 0 Smartphone Edition The security policy of Smartphone devices with Windows Mobile 5 0 or Windows Mobile 5 0 AKU2 forbids installation of certificates issued by other than trusted certification authorities To allow installation of certificates issued by authorities not supported by the particular device an internal certificate or the Kerio MailServer s self signed certificate it is necessary to install a mobile device registry editor on the mobile device and use this editor to allow installation of untrustworthy certificates One of the options is for example application regeditSTG zip 24 01 KB 149 Chapter 4 Data synchronization with
228. et gt hb X G T 7 m Z2 3 amp 24 June 2006 Saturday jE lt lt today gt gt FUEGO o N D D 03 3 o M D n z gt J Figure 1 48 Day view 58 1 8 Calendar The events in this type of view can be moved to a different time using the mouse pointer or extended to cover more hours To move an event move the mouse pointer to the left stripe marked with a different color After the pointer changes its shape to four arrows click the left mouse button and move the event to another time To extend or reduce the time interval of an event move the pointer to the upper or lower area of an event and after the pointer changes its shape click the left mouse button and edit the event as necessary Focus once again on the left coloured vertical stripe This area shows the time of the event s duration If the event is shorter than half an hour the stripe is shorter as well so that users can recognize the time period taken by the event The coloured stripe also shows level of the user s busyness during the event e purple stripe away e full blue stripe busy e dash blue stripe tentative e grey stripe free The fastest and most simple way to open and edit an event is to double click on it To open a new window and define a new event double click on the calendar line corresponding to the time which we want to set the event for The time is set automati
229. eted Items c Drafts C Junk E mail f Notes RSS Feeds Sent Items aM Tasks 9 Public folders Figure 1 77 Folder Shared folders Settings gt B jsmith amp company com S pop up menu Move 91 Chapter 1 Kerio WebMail 3 Click on Move 4 In the dialog just opened select a folder to which the item will be moved 5 Click OK to confirm the action Note From technical reasons it is not possible to move default personal folders 1 11 4 Folder content options Folder pop up menu includes several tools for group manipulation with all items included in the particular folder Mark all as read The Mark all as read option is available only in pop up menus of email folders It can be helpful in the following cases e the function of marking shown read messages as read is disabled messages are not marked as read once shown in the message reading pane e aseparate window is used for message reading messages are not marked as read once shown there To mark all unread messages as read follow these instructions 1 Click on the folder with the right mouse button 2 This opens the folder s pop up context menu 3 Click on Mark all as read Move or copy all This option can be used to copy or move all messages included in a particular folder This option is available for all folder types To copy or move all items from one folder to another follow these instructions 1 Right cl
230. ettings opens a dialog with synchronization settings see figure 4 4 The dialog includes a menu where it can be set how old data will be synchronized New events will be synchronized without exception However to shorten the time needed for synchronization it si possible to set the maximum age of events to be synchronized it is not necessary to synchronize old data where the information is of lower relevance By default the synchronization applies to the last two weeks of the calendar This implies that the oldest updates are for the up to two weeks olds events If you need to synchronized also older data change the settings However bear in mind that at least the first synchronization may take longer of appointments and all future appointments Figure 4 4 ActiveSync calendar synchronization settings 153 Chapter 4 Data synchronization with mobile devices Inbox Selection of the Inbox folder and a consequent clicking on Settings opens a dialog with email synchronization settings see figure 4 5 The dialog includes several options to customize synchronization When downloading messages retrieve Amount of messages to To save space copy at most Include file attachments Only if smaller than K Figure 4 5 ActiveSync email synchronization settings e Amount of messages to this option allows to set how old messages will be synchronized By default messages up to three days old are included in the synchron
231. f Only selected calendars option select calendars to be synchronized The list includes all calendars created in Apple iCal and also calendars created in Kerio MailServer as direct subfolders of the root folder details on the root folder are avail able in section 1 11 1 This implies that it is not possible to synchronize subfolders 358 12 2 Synchronization settings nested deeper To make it possible to synchronize a folder move it to the appropri ate level directly under the root folder Note The default Kerio MailServer s Calendar folder is synchronized automatically and it is shown as Calendar in Apple iCal Folders can be renamed in Apple iCal without the risk of interruption of the synchronization In Kerio MailServer the name Calendar will be kept for the folder Synchronize contacts with Address Book By checking this option you will run contact synchronization in the Apple Address Book Click on the Customize button located on the right to the Synchronize contacts with Ad dress Book option and set contacts to be included in the synchronization see figure 2 7 List of folders will include all contact folders located in Kerio MailServer as the first level folders Subfolders will not be synchronized In the Synchronize menu see figure 12 7 define whether to synchronize all contact fold ers or only selected ones In case of Only selected folders option select contact folders to be synchronized Each contact created in A
232. f a new version of Kerio Outlook Connector is available the module is updated immediately upon the startup of MS Out look Warning When the update is completed MS Outlook is restarted automatically The update process and the restart takes up to two minutes The automatic update includes check of versions of Kerio MailServer and the Kerio Outlook Connector If versions of the server and the client do not match the user is informed that a dif ferent version of Kerio MailServer is installed on the server and that the client should be up 248 6 4 Changing of user password dated see figure 6 10 Upon confirmation by the YES button the version is upgraded updated immediately or downgraded Kerio Outlook Connector Kerio Outlook Connector must be updated before you can continue working with Microsoft Outlook If you choose Yes the update will be installed automatically If you don t wish to perform the update now choose No The next time you will try to open Outlook you will be prompted again to install it Would you like to install the update now Figure 6 10 Version collision notification Note If the server and client differ only in their build numbers numbers in the notification are the same the client will work even if the update is rejected If however version numbers are different for example 6 4 0 versus 6 4 1 Kerio Outlook Connector cannot be started unless updated 6 4 Changing of use
233. f the synchroniza tion enable this option If you want to use the feature of automatic synchronization this option is required to be enabled Server name Enter the Internet name of the server where your email account is stored This server uses an SSL connection The This server uses an SSL connection option allows encryption of any traffic between the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse To allow the encryption it is required that an SSL certificate is installed on the device If your company uses certificates authorized by a commercial certification authority it is possible that your device already includes support for SSL encryption If the company uses a certificate generated by Kerio MailServer or another internal certificate it is necessary to install another certificate on the device For guidelines for this procedure see section 4 2 6 Once login data and server name are set click on Menu and select the Rules option This opens the Connection Rules dialog box see figure 4 23 providing the following options Select how frequently to sync to your server when connected to a PC Sync Every 5 minutes 4 gt Logging None 4 gt Figure 4 23 ActiveSync the Conflicts dialog box 166 4 4 Windows Mobile 2003 and 2003 Second Edition Sync These settings apply to time when the device is connected to a desktop comput
234. ffline edition account is allowed in each profile Automatic configuration For automatic configuration of profiles there is a special tool called ProfileCreator To get and start it follow these guidelines 1 In your browser enter your mailservers URL address following the pattern http server name e g http mail company com 2 If the address is correct the Kerio WebMail login page is opened Click on the Integration with Windows link displayed at the bottom of the login dialog 3 In the Integration with Windows page just opened click on Click here to auto configure Kerio Outlook Connector 4 Depending on your browser and its settings the tool gets downloaded and launched au tomatically or it only gets downloaded and you can run it by double clicking on the tool s icon 5 The script now runs MS Outlook creates a new profile and preconfigures your Kerio ac count For security reasons enter only your user mailbox password 6 Click on Retrieve Info to check whether the password is correct and whether the login data can be used for connection to the server 206 5 1 Installation Manual configuration Settings for a new profile can be configured in the Start Settings Control Panel gt Mail menu 1 In the Email Settings dialog select the Show Profiles button 2 Click on the Add button to create a new profile and enter its name Any name can be used 3 This opens the email account wizard where a new
235. files see figure 6 1 Mail Setup Kerio Ed E mail Accounts Setup e mail accounts and directories E mail Accounts Data Files i i Change settings For the files Outlook uses to store e mail messages and documents Data Files Profiles amp Setup multiple profiles of e mail accounts and data files Typically you only need one Show Profiles Close Figure 6 1 Profile setup 242 6 2 Installation 2 The Mail dialog is opened see figure 6 2 where profiles and user accounts may be admin istered General a The following profiles are set up on this computer Outlook Add Remove Properties Copy When starting Microsoft Outlook use this profile Prompt for a profile to be used Always use this profile Outlook m Cancel Apply Help Figure 6 2 Creation of a profile 3 Click on Add A dialog box is opened with a blank entry for specification of the new profiles name You can enter any profile name you wish Then confirm settings by clicking on OK 4 The new profile is empty i e no email account is created in it Therefore the wizard where a new account can be created is started automatically once a new profile is created Email accounts or an address book can be added or changed in the first dialog of the wizard Once you create an account select Add a new email account 5 In dialog two select the Additional server ty
236. fo abcde com Co workers gt Bohn Wayne lt jwayne company com gt Diane Peterson lt dpeterson company com gt Amanda OK Cancel Figure 1 67 Select Search for Enter a string which will be used as search criteria i e any addresses including the string will be searched First letters of first or second name or username the part of address preceding the at sign can be used as the string The search string is not case sensitive One or multiple addresses can be selected from the list by clicking on them while holding the Shift or the Ctr1 key and selected addresses can be added to the co workers list by the Co workers Note Addresses can be also added to the co workers list by double clicking on a par ticular item Once attendees are selected save settings by the OK button The dialog is closed and all selected addresses are listed e By the Add button use the button to add lines where co workers can be added by hand This feature allows add addresses which are not included in any contact folder The Add button is not active unless there is at least one line blank where another address can be added Once addresses are filled in all entries the button is activated so that another line can be added Note Optimally enter your collaborator using the pattern Full Name nameQcompany com gt Actually the email address will do Once addresses are filled in and the task definition is completed the task can be either sa
237. for this rule is performed If the message complies with more than one rule all previously defined corresponding actions are performed unless provided otherwise Instead in the Filters dialog box the Spam and Out of office rules can be set in Settings Settings Spam see chapter 1 12 1 In the list the rules can be viewed not edited A check box next to each rule determines if the rule is active or not The rule can be disabled temporarily without the need to delete it and create again Use the list buttons to perform the following New This option creates a new rule Modify Use this option to change edit the selected rule Delete This option removes the selected rule 110 1 13 Message filtering Mail filters Kerio MailServer 6 Windows Internet Explor Mi Ea IV Spam Out of office Iv Discard the messages from server spam com M Cell phone notification Dorf Jiesntaet Rio gt 7 Figure 1 100 Rule list Edit script This option is used for editing the script the filter source code Filtering rules are cre ated in the Sieve standard language This means that the dialog window displayed after clicking on the New or Edit button is a graphic interface for the rules The graphic dia log window enables setting of all conditions and functions offered by Kerio MailServer Therefore it is recommend that only users who are familiar with the Sieve language and do not wish to use the graphic
238. fore not necessary to ask individual users when they are free However the following condi tions must be met to enable this function e all users must have an account in Kerio MailServer e the users involved must manage their events by a calendar in MS Entourage in MS Out look with the Kerio Outlook Connector or in Kerio WebMail The Free Busy calendar displays all meetings and events included in the default calendar folder and its subfolders If you want that some events e g items of a private calendar are not shown in the Free Busy calendar create a new calendar folder out of the branch of the default calendar and its subfolders Using the Free Busy calendar for meetings If URL address for connection to the Free Busy server is enabled for an account in its con figuration see chapter 9 1 users can easily choose the best time for their meetings The Scheduling tab provides a list of all members of a particular meeting with the Invite option and time they are free or busy The busyness of individual users is shown by different tints of blue The Free Busy server marks users for whom no information is available with grey users who do not have an account on the same server etc Warning It is necessary to specify each user by their usernames and domains username domain Aliases cannot be used to display Free Busy information The purple box represents the meeting suggested The window can be moved extended or na
239. formation shown The columns can be added or deleted Right click the table header and specify the column settings in the Select fields window The pop up menu contains the Change columns option Checked columns will be shown in the dialog box unchecked columns will be hidden Adjusting the column width The width of the note list can be adjusted To change the column width click between two columns in the table header and drag the cursor right or left as needed 1 10 2 Create and edit notes To create a new note click on the New note option on the toolbar A simple yellow window is opened Any text can be written in the note area The text of the first line is automatically used as the note s subject To separate this line from others use Enter The other lines are not displayed in the list E New note Microsoft Internet Explorer Mi E3 Call Mr Black tel 603 111222 04 13 2006 03 00 PM o Figure 1 71 Note The note dialog also includes date and time of the creation and a colour pallet which can be used to select a colour for the current note yellow is used by default The note window can be resized The parameters set will be kept for future This means that the window s size and position will be kept for the next time the note is opened When finished save the note by the Close button see figure 1 71 85 Chapter 1 Kerio WebMail 1 10 3 Forwarding notes attached to email Kerio WebMail allows forward
240. g occas cere c e rad trm ne PER EROR biie E n Rer sn 237 SIOZ PUPUC folders said anes iecevbi ere esce te IIR IET UCET 239 5 11 Sender details settings 0 ses 240 Kerio Outlook Connector sssessssss sees 241 6 1 Software requirements sssssseee esses 241 0 2 Installation jodciiecatdcauniieSiid Beas e ERE Ea Prim RPIU RC PP QPRPE LE 242 6 2 1 Creating a new profile and Kerio account settings 242 6 2 2 Data file SettingS 22 02 2200 ccc sanecteane ie xu da aea E EER 247 6 3 Upgrade of the Kerio Outlook Connector 0000 6000 eee eee 248 6 4 Changing of user password 0000 000 e eee eee eee ees 249 6 5 Shared and public folders sse esses esee 250 6 5 1 Sharing and mapping of folders 0 000000000005 250 6 5 2 Public folders 0 6 0 e eens 253 6 6 Rules for incoming messages 00 00 0000 eee eee eee 253 6 6 1 Creating or changing a rule ssseeosseeeeseeese 254 6 6 2 Outo Office 5uiseputiec os uecmhUE Dn Ep Di dE EEOSE 259 07 Spam filter 2 5 Lees sexda onerat tpi LIBEPPRPS RU iden ise duene td 260 67 1 EheSpam tab iesstoesbesse v e eR ROM Peberoseles D ei RES 261 6 8 Address books and contacts issoiiiiioioiiiiiisssssssesesss 262 6 8 1 Searching in address books via the MAPI interface 262 6 8 2 Searching contacts via the LDAP directory service
241. ges is divided into several sections The first one allows editing of addressees and message subject name This part is called message header The 33 Chapter 1 Kerio WebMail second section allows insertion of the message This part is called body Another section is the toolbar in the upper part of the window Several functions are included that can be used to manipulate with the current message E mail header The message header see figure 1 26 provides the following options http localhost New mail Kerio MailServer 6 Mozilla Firefox Fse A 8 5 ops 3 From John Smith lt smith company com gt x To jwillow othercompany com deborah james othercompany com c _ bblack otherocmpany com ss lt sSSSOSCSCSCisw Bec _ JJohn Wayne lt jwayne company com gt O 20022 Subject KMS presentation Attachments C Documents Prace Prezentace KMS6 5 pptx Browse remove Figure 1 26 E mail header From To Cc Bcc This item is displayed only if you use an address different from the default email address setting of default user address is described in section 1 12 1 The selected address will be treated as sender address Enter the email address of the recipient in this field More than one email address is allowed the addresses must be separated by commas see picture 1 26 The same function as the To field However this item is used in special cases wher
242. gher The support enables to display events contacts and task folders in the email client Cooperation of Kerio MailServer with Apple Mail is supported directly This means that it might happen that no additional application applies to client stations If you use Apple Address Book and set LDAP in it automatic check for addresses will be avail able in Apple Mail settings are described in section 11 13 1 Apple Mail 10 4 13 1 1 Exchange account in Apple Mail Support for Apple Mail in Exchange accounts results in displaying of all calendar folders in cluded in a particular user account in Kerio MailServer Apple Mail does not support the cal endar view mode and therefore each event is displayed as one email message Such messages include an ics attachment with all data associated with the corresponding event Thus each event can be simply imported to Apple iCal for details see chapter 10 where it can be displayed easily Another benefit of the settings is that all types of public folders can be viewed in the account The following folder types are displayed e email e contacts e calendar e tasks e notes Apple Mail displays all types of public folders since their download is always performed via the IMAP protocol 13 1 2 IMAP account in Apple Mail Support for Apple Mail in IMAP accounts allows viewing of all mail folder types This applies also to all types of public folders However only folders created directly fr
243. gt VersaMail Before the starting to configurate it is necessary to check if connection of the device to net work is set correctly required for connection to the mailserver This can be tested for example by using a web browser to connect to Kerio WebMail for details see chapter 1 2 If the connection does not fail you can start to set the VersaMail application 1 In Palm Treo click on Applications The device s screen provides list of applications in cluded in Palm Treo Select VersaMail see figure 4 48 and open it Palm Treo 650 requires upgrade of VersaMail to version 3 5 and installation of Exchange ActiveSync Update for Treo 650 smartphone http software palm com Palm Treo 680 and 700p require installation of EAS SP 2 update http www palm com us support downloads treo easupdate html 182 4 8 Palm Treo B Figure 4 48 The VersaMail mail client Once the application is started click on Menu A menu is displayed in the message header In this menu select the Accounts Account Setup option see figure 4 49 Message Options Etec iiss Account Setup W Figure 4 49 VersaMail Accounts The account setup wizard is opened see figure 4 50 where it is possible to change settings of the current account or to create a new one Select the second option and click on New Account Setup To setup an account tap New or select an account to edit fake Figure 4 50 Entourage Setup
244. gt Outlook 245 P Palm Treo 650 182 680 182 700p 182 Versa Mail settings 182 password change 107 pop up menu 23 private contact 275 private event 2 private task 27 profile new 242 public folders 94 275 gt R reminder 62 79 resources administration 74 222 274 312 334 scheduling 73 221 273 311 333 RoadSync 194 374 rule forspam 232 261 new 226 254 out of office 259 rule for incoming email spam 252 rules for incoming messages 41 110 253 cellular phone notification 115 list of rules 110 out of office 231 rule creation 111 S scheduling of meetings 218 session expired 48 shared folders 94 skins 98 Sony Ericsson 150 spam 370 Not Spam 277 Spam 277 SpamAssassin 234 260 spam filter 41 234 260 313 subject 29 supported browsers 12 T task private 55 tasks 76 co workers 80 editing 77 forwarding 83 recurrence 6 amp 2 time zones 98 116 settings 110 U user settings 145 W Windows Calendar 10 294 authentication 294 publishing 297 Windows Mobile 5 0 170 Windows Mobile 5 0 AKU2 170 Pocket PC configuration 171 Smartphone configuration 176 Windows Mobile 6 0 181 Windows Mobile 2002 151 settings 151 Windows Mobile 2003 157 Pocket PC configuration 157 Smartphone configuration 163 Windows Mobile 2003 Second Edition 157 375 376
245. gure 5 16 Os 4 s Meeting Task EE Task Insert Format Text AxA a A een oraa Re Save amp Delete Task Details Send Status Mark E Recurrence k Categorize Follow Private Spelling Close Report Complete a Forward H en Up Actions Show Manage Task Options Proofing Figure 5 16 Assigning of a task 3 This opens the To entry Enter the email address of the person to whom you want to assign the task 4 Click on Send to assign the task The task is now sent to the addressee s mailbox where it can be either accepted or refused by the mailbox user If the task is accepted it is moved to the Tasks folder automatically Upon each update of the task s status an email message with information on changes is sent to the person who created the task 5 6 Notes Kerio MailServer supports note folders This implies that note folders are stores on the server and you can access them also via Kerio WebMail These folders work the same as the other supported folder types 224 5 7 Rules for incoming messages e note folders are stored on the server in the folder tree e public note folders can be created e note folders can be shared with other users and it is also possible to set access rights for other users To learn what note folders are used for as well as how to handle them refer to MS Outlook user guides 5 7 Rules for incoming messages Kerio Outlook Connector Offline edit
246. h as name and location of the event as well as its start and end times 4 Click on Invitees 5 Enter or select contact of persons to invite and click on Done 6 Click on Availability 7 Select free busy mode of the appointment to be showed in your free busy calendar 203 Chapter 5 Kerio Outlook Connector Offline Edition Kerio Outlook Connector Offline Edition is a special extension for MS Outlook allowing coop eration between Kerio MailServer and MS Outlook This cooperation provides the following options Email events notes contacts and tasks are stored in Kerio MailServer Therefore they are available via the Internet from anywhere You can connect either by MS Outlook by Kerio WebMail or via another email client MS Outlook can be switched to offline mode This implies that you can manage your email items also from home or on your business trips This means that your email can be managed even there where the Internet connection is too slow or there is no connection at all After reconnection to the Internet switching to online mode Kerio Outlook Connector Offline Edition synchronizes all changes with the mailserver and sends mail from Outbox The description indicates that this feature will be used mainly by notebook users For email management anywhere simply open the MS Outlook and start working Kerio Outlook Connector Offline Edition supports folder management In MS Outlook it is possible to create hierar
247. h the server Whenever a new item is received or any change is per formed in any folder changes are synchronized immediately e Kerio MailServer supports Global Address Lookup this feature allows to look up email addresses in all contact folders available to the particular user including public folders e Wipe so called wipe allows Kerio MailServer administrators reset remote devices This reset clears all user data out of the device Only default files and settings will be kept on the mobile device If you perform synchronization via ActiveSync 12 your device will also support e HTML emails e message flags e the Out of office feature see section 1 12 2 The following features of Windows Mobile 6 0 are not supported by Kerio MailServer e Setting of security policy from the server Enforce Security Policy e SMS based Always Up To Date AUTD Setting of ActiveSync on Windows Mobile 6 0 is identical with settings on Windows Mobile 5 0 AKU2 Instructions on ActiveSync setting can be found in sections 4 6 1 and 4 6 2 181 Chapter 4 Data synchronization with mobile devices 4 8 Palm Treo Standardly Palm Treo includes the VersaMail email client which supports the ActiveSync pro tocol In cooperation with Kerio MailServer special configuration of an VersaMail account provides the following options and features e Folder synchronization e Inbox in VersaMail in addition to Inbox Outbox to allo
248. h whom the contacts are shared and even the person who shares these contacts cannot see them in the shared folder To mark a contact as private do the following 1 Double click on the contact to show its details 2 Onthe General tab enable the Private option see figure 1 41 3 Save changes by clicking Save and Close Warning Private contacts are treated as private only if the client where the private contact folder is viewed supports this feature In other client applications like MS Outlook it is possible to view and edit contacts without any restrictions by users with appropriate access rights This implies that information included in private contacts are not well secured 51 Chapter 1 Kerio WebMail 1 7 4 Searching in contacts There are several ways of searching in contact folders based on the type of display The cards display enables users to search for contacts using the letters under the toolbar By clicking a specific letter the contacts starting with this character are highlighted When contacts are displayed in the form of a list only the standard ascending and descending order of messages is possible Thus searching for a specific contact is not very efficient especially when there are too many contacts in the folder Searching for contacts using the Search window is completely different from the above proce dure Use the Search button the magnifying glass icon in the toolbar to open the window o
249. hain New root certificates should be added to the login keychain for the current user or to the System keychain if they are to be shared by all users of this machine Ti login Figure 9 24 The Add Certificates dialog box 2 The Keychain Access application is started asking for confirmation that you really want to install the certificate Confirm the dialog by entering username and password for an account with administration rights 324 Chapter 10 Apple iCal Support Developed by Apple Computer Apple iCalis an application allowing management of calendars on Mac OS X The application enables to view events of multiple calendars in a single schedule and thus quickly identify conflicts in the time schedule Kerio MailServer provides support for a wide range of features of the Apple iCal application Supported features are showed in table 10 1 Calendar type Technology Description Calendars located locally CalDAV CalDAV account enables to synchronize Apple iCal calendars with mailbox in Kerio MailServer Calendars located locally Kerio Sync Connector for Mac External utility enables to synchronize Apple iCal calendars with mailbox in Kerio MailServer Web Calendars iCalendar iCal Support for iCalendar allows to locate a calendar in Kerio MailServer or to subscribe a calendar on the server for reading in Apple iCal Table 10 1 Support for Apple iCal 10 1 Kerio Sync Connector for Mac
250. harePoint Lists Internet Calendars Published Calendars Address Books 3 Af Change X Remove Figure 5 7 Address Books 2 This opens a wizard which provides two directory types Select the Internet Directory Service LDAP option and click on Next 3 The next dialog allows specification of basic data which can be used for connection to a corresponding LDAP database see figure 5 8 Server information DNS name e g mail company com or IP address e g 192 168 1 10 of the host that Kerio MailServer is running on Logon information This data is used by users to log into the LDAP server equal to the name and pass word for user login to mailboxes The LDAP server in Kerio MailServer does not support anonymous logins the user login is always required 214 5 3 Contacts Add New E mail Account xi Directory Service LDAP Settings You can enter the required settings to access information in a directory service Server Information Type the name of the directory server your Internet service provider or system administrator has given you Server Name mail company com Logon Information IV This server requires me to log on User Name smith Password More Settings Require Secure Password Authentication SPA lt Back Cancel Figure 5 8 Address Book wizard setting of directory service 4 Click on More Settings see figure 5 8 to open more options for the directory serv
251. he system does not send a notification in reply to received notification or automatic replies The detection of notification or automatic replies is performed using special items in the message header Only notifications and automatic replies generated by Kerio MailServer are detected Rule description description of the rule function it is generated automatically accord ing to the rule definition Highlighted entries are interactive click them to set other parameters Select People xi Type one name at a time and click Add or select people from the Address Book spam cz Add People Where the From line contains Address Book Remove Options OK Cancel Zi Figure 6 17 Select People 257 Chapter 6 Kerio Outlook Connector Click on the Options button to open the Rule Condition Options dialog see above is The entry must exactly match with the specification is not The entry must not match with the specification contains The entry must contain the sub string does not contain The entry must not contain the specified sub string matches The entry must match the expression the expression can contain the and wild cards that can represent one or more characters does not match The entry must not match the expression You can further customize this condition by setting the options below Match type contains m The contains match typ is hot co
252. he changes performed on the server will beat and overwrite the changes in performed on the device the Server wins option or the other way round the Phone wins option within the ActiveSync By default the server beats the device It is recommended to keep these settings In the Profiles menu select Sync schedule On this tab it is possible to schedule automatic synchronization see figure 4 64 190 4 9 Nokia Eseries d R Mail for Exchange x x mt 4 Sync content E Yes Synchronise contacts ves Synchronise email A Yes Figure 4 63 The Sync content dialog 9 Mail for Exchange Sync schedule O a Always on Off peak sync schedule X Every 30 minutes Peak Start time Figure 4 64 The Sync Schedule dialog Peak sync schedule Sets the synchronization interval for peak time the time when you need as fresh information as possible usually this time includes the working hours Off peak sync schedule Sets the synchronization interval for off peak time usually at night Peak start time Setting of the peak time start Peak end time Setting of the peak time end Peak days Setting of peak days all working days are set by default 191 Chapter 4 Data synchronization with mobile devices 9 10 11 Return to the Profiles menu and select the Calendar option On this tab it is possible to set parameters of automatic synchronization see figure 4 65 s Mail f
253. he text and attachments if any The form header includes various buttons allowing basic operations with the message Send The message will be sent to the addresses entered into the To Cc and Bcc fields 125 Chapter 2 Kerio WebMail Mini Save as Draft The message will be moved to the Drafts folder where it can be opened edited and sent Contacts Use the Contacts button to search for a contact address and to add it to a corresponding field To Cc or Bcc Only the standard contacts folder and the standard public contacts folder are searched through Attach Use this button to attach a file to a message At maximum three files can be attached After its first use the button is hidden You cannot append more than 3 files at once to one message TIP To attach more than three files the following trick can be used e Attach the first three files and save the message as a draft e Open the message draft and attach other files three attachments can be added at one turn Warning Each attachment appended must not exceed the limit set by the administrator in Kerio MailServer otherwise the particular message will not be delivered Message reading New messages are delivered to the INBOX folder by default folders for incoming messages can be specified in the rules see chapter 1 13 The unread messages are marked in bold The number of unread messages is indicated in parentheses next to the folder name Cl
254. here the Properties option is included In the dialog use the Sharing and Security tab to set sharing preferences The Sharing and Security tab allows users to share a particular folder with other users and set their user rights Invoices Properties xi General Home Page autoarchive Sharing and Security To share a folder add some user to the group or user names list If vou want the folder not to be shared remove all groups user Group or user names Rights anyone Reader dpeterson cpmpany com Editor e jsmith company com Owner Reader Remove OK Cancel Apply Figure 6 12 Folder Sharing The Add button opens a window where a user or a group of users for sharing can be added To select a user from the address book click the Address Book button Click Remove to remove an individual user or a group of users and disable sharing Permissions for a specific user can be set in the menu under the user list e Admin users with this level of rights can share a specific folder with other users and remove items in the group or the group itself This user is not allowed only to remove access rights for the user who created the group e Editor the user can edit items in the folder add and remove items etc e Reader the user is allowed only to read the folder s items No editing is allowed When setting the access rights the special anyone or authuser user accounts can be used This way th
255. his Web site to the zone textfield specify Kerio MailServer s URL address e g http mail company com or https mail company com see figure 1 4 This setting removes the address line displayed in header of every Windows Internet Explorer 7 window 15 Chapter 1 Kerio WebMail Local intranet xi You can add and remove websites from this zone All websites in this zone will use the zone s security settings Add this website to the zone https mail company com Websites http mail company com Remove Require server verification https For all sites in this zone Close Figure 1 4 URL addresses can be specified in the Local intranet dialog Connection from Mozilla Firefox 2 and 3 Before the first connection to the Kerio WebMail interface Mozilla Firefox 2 requires special settings addressing usage of JavaScript in the browser Brief help guidelines are available through the Recommended browser settings link available on the Kerio WebMail s login page If you miss the link the helplines are as follows 1 On the toolbar click on Tools gt Options 2 Inthe Options dialog window just opened select Content see figure 1 5 3 Click on the Advanced button next to the Enable JavaScript option 4 In the Advanced JavaScript Settings dialog see figure 1 6 enable the Raise or lower windows option This configuration allows proper functionality of displaying of event and task reminders as
256. hro nization utility which allows synchronization of various types of applications and devices on Mac OS X This setting allows manual synchronization of contacts The settings can be done as follows l Run the Apple iSync application In the iSync menu click on Preferences In the iSync Preferences dialog box check the Show status in menu bar option see fig ure 11 7 Now it is possible to synchronize Apple Address Book whenever needed A synchroniza tion icon appears in the right top corner of the screen Click this icon and select Sync Now in the menu see figure 11 8 353 Chapter 11 Apple Address Book Support eA0 iSync Preferences General vi Enable syncing on this computer Enables syncing between applications on this computer as well as other computers using Mac Show HotSync reminder when syncing Palm OS devices Mi Show status in menu bar Protect your data on this computer Mi Show Data Change Alert when more than 5 Fd of the data on this computer will be changed Advanced Reset Sync History Figure 11 7 iSync Preferences J lt pilo 2 Q Never synchronized Mac Sync Now Open Mac Sync Preferences Figure 11 8 Starting synchronization 354 Chapter 12 Kerio Sync Connector for Mac Kerio Sync Connector is an application which allows bi directional synchronization of local events contacts and To Do items tasks between Apple iCal and Apple Address
257. hronization Contacts Contacts can be synchronized with the following applications e Apple Address Book all items of contacts can be synchronized e MS Outlook all significant items are synchronized only one contact folder is synchronized synchronization of distribution lists is not supported e Windows Contacts all contact items are synchronized distribution lists are synchronized as so called group 4 12 2 Apple iPhone 2 0 This section addresses both Apple iPhone 3G and Apple iPhone 1 0 with the OS X 2 0 firmware In additions to all options available also for OS X 1 0 Apple iPhone with OS X 2 0 supports the ActiveSync protocol for direct data synchronization This implies that now Kerio MailServer in cooperation with Apple iPhone 2 0 provides the following options e Apple iPhone allows synchronization of 197 Chapter 4 Data synchronization with mobile devices e email e calendar e contacts e Apple iPhone fully supports so called Device Wipe the device clean up feature In short the device can be cleared deletion of all data and settings remotely in case that it gets lost or stolen Warning If you happen to lose your Apple iPhone or it gets stolen contact your network admin istrator immediately to get the device wiped remotely e DirectPush Technology this technology allows mobile devices to keep open HTTP S connection with the server Whenever a new item is received or any cha
258. ialog box for creating of a new contact 130 2 4 Contacts Click the button in the upper left corner of the dialog box to save the created contact Distribution lists Distribution lists are groups of email addresses used for sending of collective email Simply use a special dialog in Kerio WebMail to complete desired email addresses and save them under a common name Whenever sending an email message to such a group simply enter the distribution list name instead of filling in individual addresses Distribution lists are helpful if email is often sent to a group of addressees For example it can be a group of people with whom you often communicate in your work or outside the office as shown at figure 2 15 it is a certain alternative to mailing lists or to group addresses Cancel Update Display name Ko workers Members Amanda Black lt ablack company com gt Diane Lawland lt diane lawland info gt edit Diane Peterson lt dpeterson company com gt 7 Elein Bullet lt bullet company com gt John Smith lt jsmith company com gt John Wayne lt jwayne company com gt Select Add Remove checked Figure 2 15 Distribution list A new distribution list can be created in any contact folder as follows l 2 Open any contact folder Select the New distribution list option on the toolbar This opens a dialog where a new distribution list can be created see figure 2 15 and where em
259. ible to subscribe to calendars stored in Kerio MailServer and or iCal calendars stored on any other WebDAV server supporting the iCalendar format To enable subscription of a calendar in MS Outlook the calendar needs corresponding access rights If the calendar is located in Kerio MailServer it depends whether it is your calendar or a cal endar of another user It is necessary that the calendar s owner shares the calendar at least by enabling read rights Calendars can be subscribed through the Share gt Subscribe menu 1 To subscribe a calendar in Kerio MailServer a valid URL is required see figure 8 1 The address must follow this pattern http server_name ical path 294 8 1 Subscription to calendars Note The URL of your Kerio MailServer s calendar is available in the Kerio WebMail s sec tion Settings Integration with Windows In the Google Calendar Windows Calendar section you will find your calendar s URL LX Subscribe to a Calendar Subscribe to a Calendar Calendar to subscribe to https mail company com icalfcompany com jsmith Calendar For example http servername calendar ics For locations of other calendars visit the Windows Calendar website Next Cancel Figure 8 1 Subscription to calendars For better understanding of the URL specification view the following examples e To subscribe the default calendar folder which belongs to your mailbox in Kerio MailServer
260. ice set tings The dialog consists of two tabs Connection The SSL encryption and port number for traffic can be set on the Connection tab Default values are predefined so it is recommended not to edit this dialog unless necessary If the LDAP service is running on a server s non standard port network administra tors are aware of this information it is necessary to change the port number Port number should be also changed where SSL encryption is to be used Port 636 is used as default for the secured version of LDAP service see figure 5 9 Search for On the Search for tab set Search base If you want to access all private and subscribed shared and public folders leave the entry blank or enter fn ContactRoot Specify appropriate branch of the LDAP database in more details to limit access only to certain folders To better understand various alternatives read the following ex amples 215 Chapter 5 Kerio Outlook Connector Offline Edition Microsoft LDAP Directory Figure 5 9 Microsoft LDAP Directory Connection Microsoft LDAP Directory Figure 5 10 Microsoft LDAP Directory Search for cn wsmi th company com fn ContactRoot it will be searched only through contact files of the user john company com fn personal fn ContactRoot it will be searched only through contact files of users that are logged into the LDAP server This option is identical with the previous one
261. ick on the folder to open its pop up menu 2 Inthe pop up menu click on Move or copy all see figure 1 78 3 In the move or copy dialog just opened select the destination folder i e the folder to which the items will be moved 92 1 11 Folder Administration Settings Folders B jsmith company com a C3 DE 3 E 5 Calend Open in new window amp z Contac _ New subfolder Mark all as read RSS Feeds cj Sent Items c Shared folders aM Tasks 4 9 Public folders Figure 1 78 Pop up menu Move or copy all Warning Items can be moved or copied only between folders of the same type This implies that it is not possible to copy or move for example email messages to a calendar folder tasks to a note folder etc 4 Once the destination folder is selected click on Move or Copy depending on the action you want to take Delete all The Delete all option removes all items included in the particular folder This covers regular items such as messages contacts tasks events and notes as well as all subfolders This option is available for all folder types To delete all items in a folder follow these instructions l Right click on the folder to open its pop up menu In the pop up menu click on Delete all see figure 1 79 Kerio WebMail asks if you really want to remove the folder content Once confirmed the folder content is either moved to Deleted Items or it i
262. ick the message subject to view the selected message Message header as well as body are shown on the page There are also several buttons to perform various actions with the message Reply To reply to the message you received click the Reply button and edit the message in the editbox The email address of the person who has sent the original message is entered automatically in the To field Reply all The Reply all button works similarly to the Reply option but your answer is sent not only to the author of the message but also to all recipients except you Forward Use the Forward button to open the dialog for forwarding a message the To and Cc fields are left blank because the system does not know who do you intend to forward the message to 126 2 3 Mail folders Reply Reply all Forward Delete Spam From Diane Peterson lt dpeterson company com gt Add to address book J To jsmith company com Date 02 08 05 10 42 AM Subject Photos from Greek Hello as you remember I promised you photos from my holiday in Greek Here they are I hope you will enjoy them Diane Photos zip 213 kB View source Reply Reply all Forward Delete Spam Move to folder INBOX ex Figure 2 10 Viewing messages Delete Use this button to either delete the selected message or move it to the Deleted items folder This option depends on Kerio WebMail Express configuration see chapter 2 5 After the
263. ield to specify a string that will be used as a searching criteria applied to recipients addresses You can also click the Recipient button to open a dialog box where email addresses can be selected from your contact folders It is also possible to combine searching criteria For example to search a particular message where you know the sender use the Search searching by subject textbox to specify a partic ular string and the Sender field to enter an email address Use the Advanced tab to specify additional criteria for searching Only items that are Narrowing of items by the read unread criteria 46 1 6 Email Only items with Narrowing the list of items by the flagged non flagged criteria Only items Narrowing the list of items by the attachment no attachment criteria Date Searching messages sent or received within the selected time period Size Searching messages by size E Webmail Kerio MailServer 6 Microsoft Internet Explorer Folder INBOX Browse General Advanced v Only items that are seen M Search v Only items with flag Only items with one or more attachments Date anytime M Size any a Reply amp Reply all e Forward Subject Received Re Meeting 12 36 PM Re Meeting 01 31 PM Re Meeting 01 31 PM amp 3 messages Found is iz m re Local intranet A Figure 1 38 Searching Advanced tab The last part contains a table with search results and
264. ifications and autoreplies are protected against looping This means that the system does not send a notification in reply to received notification or automatic replies The detection of notification or automatic replies is performed using special items in the message header Only notifications and automatic replies generated by Kerio MailServer are detected 3 Rule description description of the rule function it is generated automatically accord ing to the rule definition Highlighted entries are interactive click them to set other parameters Select People xi Type one name at a time and click Add or select people from the Address Book spam cz Add People Where the From line contains Address Book Remove Options OK Cancel Zi Figure 5 20 Select People Click on the Options button to open the Rule Condition Options dialog see above is The entry must exactly match with the specification is not The entry must not match with the specification contains The entry must contain the sub string does not contain The entry must not contain the specified sub string matches The entry must match the expression the expression can contain the and wild cards that can represent one or more characters does not match The entry must not match the expression 230 5 7 Rules for incoming messages Rule Condition Options xi You can further customize this condi
265. il if they have an account in the same Kerio MailServer To share a calendar follow these instructions Log in the Kerio WebMail interface Create a special calendar folder e g Shared Calendar Creating of new folders in Kerio WebMail is addressed in chapter 1 11 5 3 Share the folder with corresponding users 4 Publish a Windows Calendar calendar to the folder just created The URL for publishing will be as follows http server name ical Shared Calendar Warning It is always necessary to share the entire folder in which the calendar is published If only the calendar itself is published the sharing will be removed upon next update publishing of anew version This is caused by the fact that calendars are recorded on the servers in the way that the original version of the calendar is removed first including possible sharing and then a new version is saved to the server 299 Chapter 9 MS Entourage support MS Entourage is an MS Office for Mac email client supported by Kerio MailServer This support uses the interface for MS Exchange in MS Entourage and it includes e support for groupware data such as mail calendars contacts and public folders e Free Busy server for meetings management e connection of various LDAP databases for contact look up e learning of the Bayesian filter by moving folders to Junk E mail or INBOX for detailed information see chapter 6 7 e Out of office automated replies Coope
266. il messages and to the event s edit dialog box at the addressee s side Kerio WebMail also supports another option When a message with an event in the attachment is received the recipient can simply click on the attachment to open the event in the standard event edit dialog box Click on Save and Close to confirm settings and save the event to the Calendar folder Note To save an event or open it as an attachment right click on it and use one of the options available Open or Save How to forward an event To forward an event select it by the mouse pointer and click on the Forward button on the calendar folder s toolbar it is also possible to use the corresponding option in the pop up context menu Select an event and click on a corresponding icon to open a message editor where the event is included as an attachment The message can be edited before it is sent 1 9 Tasks Every single day we complete various tasks at work at home or anywhere else Those of us equipped with an excellent memory can remember them others use various tools such as little notepapers and check them off when the items are completed Task folder play the role of these notepapers in the electronic environment Advantages of electronic tasks involve especially central storage of all tasks and automatic alerts informing of upcoming events Tasks in folders are organized in a table where each line stands for one task including task name and oth
267. il see chap ter 9 2 305 Chapter 9 MS Entourage support Edit Account Account Settings Options Advanced Delegate Mail Security Public Folder Settings Public folders server mail company com public This server is also used for free busy information g This DAV service requires a secure connection SSL Override default DAV port 80 Directory Settings This server requires me to log on o This LDAP server requires a secure connection SSL M Override default LDAP port 389 Maximum number of results to return 1000 4 Search base Cancel C ok Figure 9 6 Advanced This server requires me to log on This option must be used if you want to use the LDAP database in Kerio MailServer since the LDAP server in Kerio MailServer does not allow anonymous connections This server requires a secure connection SSL Communication with the LDAP server in Kerio MailServer can be secured by SSL If this encryption is used it is also necessary to change the port in Override default LDAP port standard port for LDAPS is 636 Override default LDAP port By default MS Entourage uses a non standard port where the MS Exchange email client is run Whenever a user connects to Kerio MailServer they must change the port to the port on which the Kerio MailServer s LDAP service is running It is therefore necessary to check this option and enter the correct port number and every time The standard port
268. il address of contacts and the Global Address List category in the public folder of the Kerio WebMail interface All these changes would be removed during next synchronization If you need to edit a contact please contact your network administrator It would have to be edited in the user account either in Kerio MailServer or in the particular directory service 5 3 4 Contacts forwarding For contact forwarding it is recommended to use visit cards Actions Send as Business Card When a contact is opened in a client application that supports this vCard format Kerio WebMail Mozilla Mail MS Outlook etc the received contact can be added to the contacts folder And the other way round If MS Outlook receives a message with a contact in visit card for mat the extension of the attached file is vcf the recipient can simply click the link in the message and the standard form for creating new messages is opened 217 Chapter 5 Kerio Outlook Connector Offline Edition Contacts Microsoft Outlook File Edit View Go Tools Actions Help BJ New amp a x CN S New Contact Ctrl N S New Contact from Same Company G3 New Distribution List Ctrl Shift L EE lc Card b Send Full Contact Create gt Call Contact gt Y Follow Up gt M Categorize gt Figure 5 11 Forward as vCard 5 3 5 Distribution lists Distribution lists are groups of email addresses used for sending of collective email Simply
269. ile devices RoadSync supports synchronization of the following folder types Email Calendar Contacts 194 4 12 Apple iPhone The RoadSync application can be installed on the following mobile devices e Symbian UIQ e Symbian S80 e Symbian S60 3rd Edition e Palm OS synchronization is available for email only e Java MIDP 2 0 synchronization is available for email only For details on RoadSync and supported devices see the DataViz website at http www dataviz com 4 12 Apple iPhone 4 12 1 Apple iPhone 1 0 Kerio MailServer provides support for Apple iPhone 1 0 mobile devices This support allows to receive and send email and synchronize calendars and contacts e Email can be send and received via standard email protocols or synchronized with desktop applications Apple Mail and Outlook Express via Apple iTunes e Contacts and calendar can be synchronized with desktop applications via Apple iTunes Calendar and contacts can be synchronized with applications Apple iCal Apple Address Book and Microsoft Outlook XP 2003 and 2007 e Safari supports both full version of Kerio WebMail and Kerio WebMail Mini To enable Apple iPhone support in Kerio MailServer installation of iTunes 7 3 or higher on user stations is required iTunes is used for synchronization of desktop clients with Apple iPhone Synchronization between desktop applications and Apple iPhone requires the following oper ating systems
270. ill be sent the Reply To item Note If 2000 is used changes performed on the Sender tab will take effect after a restart of the application 246 6 2 Installation 8 Click OK to confirm and save the settings and to close the wizard The profile created can be found in the list provided on the Mail page Now two options of profile modes are available see figure 6 2 e Always use this profile this option sets the new profile as default Then the profile including the new account is opened automatically upon each startup of MS Outlook e Prompt for a profile to be used if this option is used a menu is opened providing a list of all profiles see figure 6 7 Upon each startup of MS Outlook one of these profiles can be selected Choose Profile xi Profile Name UE Cancel Help Options Set as default profile Options gt gt Figure 6 7 Choose Profile Warning Each MS Outlook profile may be used only by one account connected via Kerio Outlook Connector Functionality of POP3 and IMAP accounts located in the same profile is not affected by the Kerio Outlook Connector Store Note If you use MS Outlook 2000 make sure that you add Kerio MailServer a Outlook Address Book items during configuration In higher versions of MS Outlook Outlook Address Book is added automatically 6 2 2 Data file settings In order for Kerio Outlook Connector to work properly it is necessary
271. implies that the URL should start with https example https mail company com Before the Kerio WebMail s login page is opened an alert is displayed informing that the system is not able to authorize the server to which you are connecting since the certificate is authorized by an unknown authority see figure 9 20 321 Chapter 9 MS Entourage support Safari can t verify the identity of the website localhost The certificate for this website was signed by an unknown certifying authority You might be connecting to a website that is pretending to be localhost which could put your confidential information at risk Would you like to connect to the website anyway dg Cancer Comin Figure 9 20 Alert on an untrustworthy certificate 3 The alert dialog contains the Show certificate button Click on it to show the certificate see figure 9 21 Safari can t verify the identity of the website localhost authority You might be connecting to a website that is pretending to be localhost which could put your confidential information at risk Would you like to connect to the website anyway Lo The certificate for this website was signed by an unknown certifying C Always trust these certificates x mail company com mail company com Crrtifeate P y a Self signed root certificate Expires Thursday August 7 2008 1 12 43 PM GMT 02 00 Q This root certificate is not trusted b Trust P
272. in INBOX action Send notification Sends notification i e a short text message to a specified address typically to a cel lular phone It is necessary to define even cellular phones by email addresses for example john bluemonday t mobi le com The following macros can be used in the message text e from the notification will show the message sender or the address con tained in the From field e from name the notification will show the name of the message sender 256 6 6 Rules for incoming messages e subject the notification will show the message subject e text the notification will show the message text Only the first 128 characters will be displayed To reduce the number of displayed characters edit the macro as follows text 50 the number in brackets represents the maximum number of characters displayed in the notification Send autoreply The automatic reply with a specified text The automatic reply will be sent to each sender s address only once a week so that the automatic reply does not create a loop in case there is an automatic reply set at the other end Stop processing more rules If the message complies with this rule no more rules will be processed Using this function a user can create more complex rule systems for individual condition types Rules are tested rule by rule from the top downwards Note Notifications and autoreplies are protected against looping This means that t
273. ing a notification is displayed in a standard MS Outlook window Complete Shows what percent of the task has already been completed Comment Detailed information can be provided for each task Categories The Categories item is useful only if the web interface is used in connection with MS Outlook with Kerio Outlook Connector preinstalled Use the tools in this application to display the events in individual categories Click the Categories button to display the list of default categories Users can also create new categories that are more suitable 79 Chapter 1 Kerio WebMail Private The Private item is helpful especially for sharing of folders If the folder is shared with other users tasks set as private can be viewed only by their owner for details see chap ter 1 9 3 Co workers When a task is created it can be sent to other people This feature can be used for several purposes For example it might be desired to inform a superior about a task Use the Co workers tab in the task s edit dialog box to send the task information to other people see figure 1 66 The Co workers allows creating of a list of persons to whom an informative email including the task details will be sent when the task is created The task is sent when created and then again whenever it is updated by the task owner the initiator The message is set so that if the co worker to whom the task was sent uses Kerio WebMail the task can be save
274. ing in a message body removal or marking the message as spam 124 2 3 Mail folders New mail The mail editor looks like a web form and contains all the functions necessary for sending a message The form is divided into two parts In the first one called message header This part is called message header In the other part you can write the text of the message and append an attachment This part is called body The header contains the following fields From The address that is displayed to the recipient as the address of the sender To Enter the email address of the recipient in this field More than one email address is allowed the addresses must be separated by commas see the figure Cc The same function as the To field Use this field when you just want to keep the recipient informed and do not need him to reply to the message Bcc The address entered in this field is hidden for the other recipients Blind copy is useful especially when a message is to be sent to more email addresses and you want to protect the privacy of one or more users Subject A brief description of the message contents Send Save as Draft Contacts From John Smith lt jsmith company com gt To jwayne company com Cc ldpeterson company com Bcc TT Subject StocksPhotos Attach C Photoszp Browse Figure 2 9 New mail The message body consists of t
275. ing of notes in such a format so that it is possible to save them to notes folders Thanks to this feature we can avoid copying of the note data to an email message and to a new note edit dialog box on the addressee s side Kerio WebMail also supports another option When a message with an note in the attachment is received the recipient can simply click on the attachment to open the note in the standard note edit dialog box Click on Close to confirm settings and save the note to the default personal Notes folder Note To save a note or open it as an attachment right click on it and use one of the options available Open or Save The attachment with the note is sent in a special proprietary format which can be used only in Kerio WebMail or MS Outlook extended by the Kerio Outlook Connector In other types of email clients the note is displayed only in HTML How to forward a note To forward a note select it by the mouse pointer and click on the Forward icon on the note folder s toolbar it is also possible to use the corresponding option in the pop up context menu Select a note and click on a corresponding icon to open a message editor where the note is included as an attachment At this point simply send the email message 1 11 Folder Administration Kerio WebMail includes a folder tree which is the basic tool for maintenance of folders see figure 1 72 The easiest way to work with individual folders is to use the context pop up me
276. io MailServer s user accounts Kerio MailServer supports Apple Address Book for the following versions e Mac OS X 10 2 Jaguar supports LDAP for automatic address check in Apple Mail e Mac OS X 10 3 Panther supports LDAP and bidirectional synchronization via iSync e Mac OS X 10 4 Tiger supports LDAP and mutual synchronization with Kerio Sync Connector for Mac e Mac OS X 10 5 Leopard supports LDAP and mutual synchronization with Kerio Sync Connector for Mac Setting options are different for these versions therefore they will be focused in separate sections 11 1 Apple Address Book pro Mac OS X 10 2 Jaguar In this version Kerio MailServer supports search in the Kerio MailServer LDAP database The option of search in LDAP database allows automatic check for email addresses during message composition in Apple Mail All addresses included in the LDAP database addresses of all Kerio MailServer accounts are checked Apple Address Book parameters can be set under Address Book gt Preferences 1 Switch to the LDAP tab 2 Specify the Server item with theDNS name or the IP address of the host where Kerio MailServer is running and the LDAP port for the server SSL secured LDAP can be used for the traffic However in such a case it is necessary to au thenticate by a trustworthy certificate for details refer to chapter 9 8 Apple Address Book connects to Kerio MailServer by encrypted connection using the LDAP St
277. io MailServer admin istrator remote removal of all synchronized folders from the device The following features are not supported by Kerio MailServer for this system version e SMS based Always Up To Date AUTD 4 4 1 ActiveSync settings in Pocket PC Edition It is not necessary to install the ActiveSync application since it is included in the Windows Mobile operating system it can be found under Start ActiveSync Before the starting to configurate it is necessary to check if connection of the device to net work is set correctly required for connection to the mailserver This can be tested for example by using Internet Explorer to connect to Kerio WebMail see chapter 1 2 If the connection does not fail you can start to set ActiveSync 1 Open the Start menu and run ActiveSync see figure 4 9 2 In the ActiveSync application click on Tools and select Options from the menu see fig ure 4 10 157 Chapter 4 Data synchronization with mobile devices Start F ge Fy d 1 18 Today 19 2006 ty ActiveSync information ga Calendar S Contacts Internet Explorer Messaging ants Phone Figure 4 9 The Start menu Options Connect via IR Connect via DMA Figure 4 10 The ActiveSync application the Tools menu 3 This opens the configuration dialog divided to several tabs To set direct connection between the device and Kerio MailServer open the Server tab see figure 4 11 4
278. io Sync Connector Figure 12 3 Kerio Sync Connector 356 12 2 Synchronization settings Click on the Kerio Sync Connector icon This opens a simple configuration dialog with tabs General and Advanced and with the Synchronize now button by which synchronization can be started manually eoo Kerio Sync Connector Kerio Sync Connector for Mac Version 6 5 0 build 4927 f General Advanced User account jsmith company com Set Account Starting with Leopard iCal natively supports calendar synchronization via CalDAV While it is still possible to use Kerio Sync Connector to sync calendars CalDAV method is preferred Click here for instructions how to setup a CalDAV account fr M Synchronize calendars with iCal Customize Only selected Calendars will be synchronized M Synchronize contacts with Address Book Customize Only selected Contacts will be synchronized Next synchronization Tuesday Jan 22 2008 01 57 PM 9 Kerio Technologies Inc All rights reserved Figure 12 4 Kerio Sync Connector the General tab General The General tab allows the following settings User account To enable connection of the Kerio Sync Connector to the particular account server data as well as login username and password for the account are needed to be saved This can be done by the dialog opened by clicking on the Set account button Enter username and password used for connection to the Kerio MailServer account
279. ion allows setting of rules for incoming email These rules sort new email automatically in accordance with our criteria settings How does it work If rules for incoming mail are not defined all new email is delivered to the Inbox folder where we can read it and sort items to folders manually Rules for incoming email simplify this complicated procedure The rules defined for incoming email sort incoming items automatically by using set criteria Automatic sorting saves our energy and time If you are too busy you can simply read only the high priority items while leaving other email e g mailing list responses for later Rules for incoming email can be set under Tools Options on the Kerio MailServer tab see figure 5 17 On this tab click on Filtering Rules This opens the Filtering Rules dialog where new rules can be created or existing ones can be changed for details refer to section 5 7 1 Preferences Mail Setup Mail Format Spelling Other Kerio MailServer Out of Office Fr Send automated reply that I m out of office Customize Reply Junk E mail Spam IV Confirm marking of an e mail as junk e mail v Move suspected junk e mail to the Junk E mail folder Trusted Senders Filtering Rules 5 The rules will be applied to all messages delivered to the server A Filtering Rules Other Preferences IV Show warning if the Kerio Outlook Connector is not set as the default store
280. ipation on a task or a reply to such a notice Table 1 1 Overview of icons used in message lists 1 6 2 Message reading New messages are delivered to the Inbox folder by default folders for incoming messages can be specified in the rules for details see chapter 1 13 The unread messages are marked in bold The number of unread messages is indicated in parentheses next to the folder name Double click selected message to open it in a new window or select a message in the list and press Enter The reading pane is an area where the message body is displayed message body images etc There are two options of location of the reading pane at the bottom or on the right see figures 1 21 and 1 22 or it can be hidden If the window is hidden message contents are displayed in separate windows The reading pane can be enabled or disabled in Settings For detailed information on user settings see chapter 1 12 1 30 1 6 Email G Newmal 3Repy Q Forward Gi spam i X Q Search Clear 4 4 Page 1 of 1 Diane Peterson Photos from Greek 05 49 PM 6851 kB 3 John Wayne Warning 05 45 PM 2kB a John Wayne Re Meeting 05 45 PM 3 kB From Diane Peterson lt dpeterson company com gt To jsmith company com Date 07 10 2006 05 49 PM Attachments Photos zip 5150 kB Subject Photos from Greek Hallo as you remember I promised you photos from my holiday in Greeks Here they ar
281. ir synchronization Cancel Start Figure 12 10 Kerio Sync Connector recovery of synchronized data If the Get data from Kerio MailServer option is selected rename the calendar synchro nized at Kerio MailServer as Calendar different name can be used in Apple iCal if re named back to Calendar Unsupported attributes such as calendar skin color can be also used in the synchronized items Warning Before the repair it is recommended to back up current data Report the synchronization problem to Kerio If the you do not manage to solve the problem by yourself report it to Kerio Technologies where it will be analyzed and solved Warning Any information recorded in the log are used only to solve problems associated with usage of this product The data will not be misused 12 3 The process of the synchronization After setting of Kerio Sync Connector the Sync Alert dialog is opened see figure 12 11 which is opened whenever more than 5 per cent of the store is to be synchronized Click Allow for confirmation Sync Alert is displayed separately for Apple iCal and for Apple Address Book 361 Chapter 12 Kerio Sync Connector for Mac 000 Sync Alert p Syncing with Kerio isync Connector will change more than mi 5 of your Calendars on this computer Information Add Modify Delete Calendars 1 0 0 Revi Cancel Sync Review Changes Cancel Sync Allow Figure 12 11 Kerio Sync Connector
282. is option This option is required to be enabled especially if you want to use the feature of automatic synchronization 5 The following dialog provides a list of all folder types which can be synchronized see figure 4 42 Check only those folders that will be synchronized and leave unchecked or uncheck the others Options as Choose the data you want to synchronize Calendar E mail Tasks Figure 4 42 ActiveSync folder synchronization settings 178 4 6 Windows Mobile 5 0 AKU2 Synchronization of email and calendar allows additional settings Select Calendar or E mail and click on Menu In the menu just opened select Settings see figure 4 43 This opens a dialog providing options in accordance with type of item to be synchronized Options cx vi Choose the data you want to synchronize Contacts Calendar E mail Tasks 1 Settings 2 Advanced Figure 4 43 Folder synchronization settings Menu Calendar Sync Options The Calendar Sync Options dialog see figure 4 35 includes a menu where is can be set how old data will be synchronized Calendar Sync Options abc Yj Synchronize only the past 2 Weeks 4 gt of appointments and all future appointments Figure 4 44 Folder synchronization settings calendar New events will be synchronized without exception However to shorten the time needed for synchronization it si possible to set the maximum age of events to be synchronized
283. ished to Kerio MailServer as follows 1 Right click on the calendar and select the Publish to Internet Publish to WebDAV Server option from the pop up menu see figure 7 8 2 This opens a dialog where publishing parameters for the calendar can be defined see figure 7 9 289 Chapter 7 Web calendars in MS Outlook 2007 Open in New Window Save As Search Cd x i Sy Move Calendar Send a Cz ig Copy Calendar Delete Calendar Rename Calendar New Folder Move Up in List Move Down in List Mark All as Read Send via E mail Share Published Calendar Change Sharing Permissions Remove from Server Figure 7 8 Calendar publishing 290 7 2 Calendar publishing Publish Calendar to Custom Server 21 x EM Publishing Calendar2 Calendar Location http mail company comj ical company com jsmith Calendar Example http www adatum com calendars through next co Days Time Span C Previous Whole calendar Detail Full details Includes the availability and Full details of calendar items calendar attachments will not be published iud Availability only Time will be shown as Free Advanced Tentative or Out of Office Limited details Includes the availability and subjects of calendar items only Busy Full details Includes the availability and full details of calendar items
284. it is not necessary to synchronize old data where the information will not be needed any longer By default data up to two weeks old is synchronized If you need to synchronized also older data change the settings In such a case bear in mind that at least the first synchronization may take longer E mail Sync The E mail Sync dialog see figure 4 36 includes two parameters to be customized Include the previous 3 days 4 Limit e mail size to 0 5 KB 4 Figure 4 45 Folder synchronization settings email 179 Chapter 4 Data synchronization with mobile devices e Include the previous this option allows to set how old messages will be synchronized By default messages up to three days old are included in the synchronization e Limit e mail size to only messages of size up to the value set will be syn chronized The settings described above help decrease time needed for synchronization as well as the load of the synchronization on network connection 6 Before closing the wizard click on the Menu button see figure 4 43 and select the Ad vanced option It allows setting of optional parameters The dialog allows to set measures to be taken in case that a collision occurs during the synchronization see figure 4 46 Advanced abc Yj If there is a conflict Replace item on device Event logging None 4 Figure 4 46 ActiveSync the Advanced dialog box Collisions might occur when s
285. it is not recommended to delegate for example the INBOX folder It is recommended to delegate a new folder created from the root folder instead All folders to be delegated must be moved to the new folder Now it is secure to grant access rights see figure 9 12 Folder delegation in MS Entourage In MS Entourage it is not possible to use the standard delegation tool since it supports only Microsoft Exchange Server not Kerio MailServer Nevertheless it is possible to delegate folders with help of folder sharing available in MS Entourage In MS Entourage it is possible to share any folder which includes at least one item an email message an event or a contact To delegate folders by using this method follow these guide lines 1 Use the mouse pointer to select a folder to be shared with another user Open the folder s context menu hold the Ctrl key and click on the folder and select Sharing 3 This opens a dialog where a user can be added and access rights for the folder can be assigned see figure 9 13 To allocate rights use the Permission level menu The menu includes multiple options however only three can be used for configuration of rights in Kerio MailServer e Owner administration rights e Editor editing is allowed e Reviewer for reading only It is recommended not to use the other options 315 Chapter 9 MS Entourage support Folder Properties Delegated General Storage Permissions Name
286. items This data will not be displayed in Kerio MailServer Sharing of calendars Calendars published in Kerio MailServer can be shared with other users who can subscribe them for their Apple iCal or view them in Kerio WebMail To share an iCal calendar follow these instructions 1 Login the Kerio WebMail interface 2 Create a special calendar folder e g Shared Calendar Creating of new folders in Kerio WebMail is addressed in chapter 1 11 5 3 Share the folder with corresponding users 4 Publish an Apple iCal calendar to the folder just created The URL for publishing will be as follows http server name ical Shared Calendar 344 10 3 Support for the iCal standard Warning It is always necessary to share the entire folder in which the iCal calendar is published If only the calendar itself is published the sharing will be removed upon next update publishing of a new version This is caused by the fact that iCal calendars are recorded on the servers in the way that the original version of the calendar is removed first including possible sharing and then a new version is saved to the server 345 Chapter 11 Apple Address Book Support Kerio MailServer supports Apple Address Book the standard directory of Mac OS X This support includes the option of searching for contacts in the Kerio MailServer s LDAP data base and since Mac OS X 10 3 also of bi directional synchronization of contacts with Ker
287. iversaries etc e End after occurrences the recurrence is over when the specified number of recurrences is reached e End by the repetitions will occur during the specified time range including the end date Recurrence pattern Several recurrence patterns are available daily weekly monthly and yearly For each one different parameters can be set in the right part of the dialog 1 8 6 Appointments Meetings are special events where email addresses of other participants can be involved Once a meeting is created addresses can be added to which the message will be sent these special messages are called invitations Invitations are special messages informing users of topics times and place of a meeting Invitations include special accept reject buttons Information derived from the participant s reaction is sent to the meeting initiator chair mem ber The initiator thus know whether the persons invited come or not It is also possible to send updates related to meetings when the initiator modifies the invita tion In addition to the option of creating of meetings meeting scheduler tools are also included in Kerio WebMail If participants are added who also use a Kerio MailServer account meetings can be scheduled in accordance with free time information available in calendars of these users How to create meetings Meetings are created in the same way as events Simply open a dialog where an event can be edit
288. ization e To save space copy at most only messages of the size up to the value set here will be synchronized e Include file attachments if this option is enabled attachments are also included in synchronization e Only if smaller than the value entered in this option sets the maximum size of email attachments to be synchronized Larger attachments are excluded from synchronization The settings described above help decrease time needed for synchronization as well as the load of the synchronization on network connection 5 Onthe Server tab use the Server name entry to specify Internet name of the server where your email account is created at figure 4 3 address mail company com is used 6 Onthe Server tab see figure 4 3 click on Advanced This opens the Advanced Connection Options dialog box shown at figure 4 6 with the Connection tab including the following information to be entered User name Use this entry to specify the user name used for authentication to Kerio MailServer Password Use this entry to specify the password used for authentication to Kerio MailServer Domain Use this textfield to enter the email domain name usually it is the part of your email address after the symbol 154 4 3 Windows Mobile 2002 Advanced Connection Options User name jsmith dis Domain company com Save password Connection 231 2 3 4 5 6 7 8 9 0 Tab a w e r t v uj i jo D L T ICa
289. ize Large H4 _ Notify people when my card changes No me card set Locate it and choose the Make This My Card menu item Synchronize my contacts with other computers using Mac f Mac E vi Synchronize with Exchange Configure Figure 11 5 Apple Address Book General User Name Password Specify login username and password for connection to a Kerio MailServer account If your mailbox is not created in the primary domain it is necessary to enter username including the domain see tables 11 1 and 11 2 following this pattern user_domain domain For example dsutterland company com Ask your network administrator whether your user account is created in the primary domain or not Outlook Web Access Server It is necessary to specify this entry by the full path to the corresponding account in the following form http server_name exchange user_name 352 11 2 Apple Address Book pro Mac OS X 10 3 Panther and higher Exchange Synchronization User Name jsmith Password eeececese Outlook Web Access Server http mail company com _ vi Synchronize every hour Cancel Figure 11 6 Login data settings for example http mail company com exchange j smi th Synchronize every hour If this option is checked synchronization of contacts is performed once an hour Once the connection to the server is set it is necessary to configure Apple iSync the sync
290. jects This depends on the server settings see Kerio MailServer Administrator s Guide 94 1 11 Folder Administration 2 Folder sharing Work Kerio MailServer 6 Webpage Dialog Ed B ismith company com Administrator B iwayne company com Administrator Allusers from company com Reader a SALESGcompany com Editor v Figure 1 80 Folder sharing User a particular user Enter username in case that the user belongs to the same domain as the sharer or username with domain in the username domain pattern e g jgraham company com if the user does not belong to the same domain Group a particular group Use the entry to specify groupname with the domain in cluded in format groupQdomain e g sales amp company com Domain must be included in name specification whenever rights are to be assigned to the group from another domain All users from domain specify the Domain entry with the particular domain name All users special type of access rights The folder can be subscribed for more information on account mapping see chapter 1 11 5 by all users with accounts in Kerio MailServer Anonymous access special type of access rights The folder can be subscribed by all users including those who have no account in Kerio MailServer This type of access rights is useful especially for publishing of calendars in the iCalendar format Folders with anonymous access can be also accessed by special
291. kB Figure 1 23 Adjusting the column width Note Settings of column width is not remembered Next time opened the columns return to their default state Attachments Each incoming message may include one or more attachments The attachments are files of various types text images audio video archived compressed folders etc that can be attached to a message and sent to the recipient If you receive an attachment in a message you can open it view it and also save it to a folder by using the pop up menu opened by right clicking on the attachment This opens a standard dialog where the attachment can be saved Users can also use the pop up menu of the link the Save as option Reply to a message It is possible to reply directly to any message This can be done by the Reply button available on the toolbar see figure 1 24 The button includes a menu where it is possible to select from two options Reply to send the reply only to the sender or Reply All to send the reply to all 32 1 6 Email addresses included in the original message Click on one of these buttons to compose the reply message The email address of the person who has sent the original message is entered automatically in the To field Note also that the subject of the message now contains the Re string This string indicates reply to previous message z amp Reply is Reply all Figure 1 24 The Reply button menu The message can be also forwarded to
292. l folder This action cannot be combined with the Keep in INBOX action Send notification Sends notification i e a short text message to a specified address typically to a cel lular phone It is necessary to define even cellular phones by email addresses for example john bluemonday t mobi le com The following macros can be used in the message text e from the notification will show the message sender or the address con tained in the From field e from name the notification will show the name of the message sender e subject the notification will show the message subject e text the notification will show the message text Only the first 128 characters will be displayed To reduce the number of displayed characters edit the macro as follows text 50 the number in brackets represents the maximum number of characters displayed in the notification Send autoreply The automatic reply with a specified text The automatic reply will be sent to each sender s address only once a week so that the automatic reply does not create a loop in case there is an automatic reply set at the other end Stop processing more rules If the message complies with this rule no more rules will be processed Using this function a user can create more complex rule systems for individual condition types Rules are tested rule by rule from the top downwards 229 Chapter 5 Kerio Outlook Connector Offline Edition Note Not
293. l folders calendars task folders notes etc Folder sharing can be used for a wide range of purposes Let us suggest a few examples For example you have an email folder where email orders are saved This folder can be shared with your colleagues so that they can process the orders even when you are out of your office You can also share the folder with your boss to make them see the current status of the orders It is also possible to make a folder with jokes and share it with friends etc Sharing settings To share a folder follow these instructions 1 Right click a folder and choose Properties from the pop up menu 2 Inthe properties dialog select the Folder Sharing tab 3 Click on Add 4 This opens a menu where you can select with whom you will share the folder see fig ure 5 29 237 Chapter 5 Kerio Outlook Connector Offline Edition Orders Properties x General HomePage AutoArchve Folder Sharing Folder Synchronization To share a folder add at least one user or group to the list If you want the folder not to be shared remove all users and groups ERN TN Figure 5 29 Folder Sharing e User a particular user Enter username in case that the user belongs to the same domain as the sharer or username with domain in the username domain pattern e g jgraham company com if the user does not belong to the same domain e Group a particular group Use the entry to specify nam
294. lServer includes a proprietary built in LDAP database which can also be used for this purpose It is also possible to use any other LDAP database on other servers if available It is necessary to set properly the address book where contacts will be searched to allow MS Outlook use the LDAP service to access contacts stored in Kerio MailServer Creating an LDAP directory LDAP directories can be added in the Tools Email accounts menu l This opens the wizard where email accounts and address books can be created see fig ure 6 24 Select the Add a new address book option Click on Next 2 The next dialog provides two directory types Select the Internet Directory Service LDAP option Click on Next 3 The third dialog allows specification of basic data which can be used for connection to a corresponding LDAP database see figure 6 25 264 6 8 Address books and contacts E mail Accounts x This wizard will allow you to change the e mail accounts and directories that Outlook uses E mail Add a new e mail account C View or change existing e mail accounts Directory Add anew directory or address book C View or change existing directories or address books lt Back ose Figure 6 24 A new account directory dialog box add a new directory 265 Chapter 6 Kerio Outlook Connector E mail Accounts Ed Directory Service LDAP Settings You can enter the required
295. lability is not supported on the server for this account Da Figure 10 7 CalDAV account settings Preferences Refresh calendal Availability 10 2 3 Synchronization Once a CalDAV account is set the window with calendars contains also a new tab where all calendars of the Kerio MailServer account created right in the root folder are shown for details see section 1 11 1 Subfolders cannot be synchronized In Apple iCal new calendars can be created either in personal calendars but such calendars will not be synchronized or in the CalDAV account where every calendar is saved also on the server All such calendars will be available in the Kerio WebMail interface or in any other email client supporting calendars The same rules are applied vice versa If a new calendar is created in your email client and located as a root folder s subfolder its copy is created also in Apple iCal and it will be syn chronized using the parameters set in the configuration Apart from calendars also To Do items created in synchronized calendars will be included in the synchronization All To Do items will be synchronized with the default Tasks folder Tasks in the Tasks folder created for example in Kerio WebMail will be synchronized into the Calendar folder in Apple iCal 330 10 2 CalDAV support Public calendars Public calendars must be subscribed by their delegation Instructions to be followed can be found in section 10 2 7
296. lbox in Kerio MailServer enter the URL in the following format http server_name ical It is also possible to subscribe another user s calendar if the user shares it for you For the login URL use the following pattern http server_name ical user domain or http server name ical domain user name It is also possible to subscribe another user s calendar if shared The following URL format must be used http server_name ical public or http server_name ical public calendar When a calendar is being subscribed it is possible to edit name of the folder If no name is entered the Calendar folder will be used automatically Warning It is not possible to subscribe calendars via SSL connection Therefore use only the non secured HTTP version for this purpose This means that URLs of calendars must NOT start with https Subscribe to http mail company com ical Figure 10 18 URL calendar definition When the URL is specified the application attempts to connect to the server If authentication is required the dialog where username and password can be specified is opened i e typically the username and password used for connection to your email account Once connected to Kerio MailServer a dialog where other details can be specified is opened see figure 10 19 341 Chapter 10 Apple iCal Support Subscribing to ical Title John Smith s calendar C Refresh every 15 minutes
297. lder If this option is enabled all email considered as spam will be delivered to the Junk E mail folder automatically Note The Move spam to the Junk E mail folder rule beats rules for incoming mail see chapter 6 6 If the filter includes any rule which in any way handles messages marked as spam the action set in this rule is ignored This option also enables adding email addresses to the list of trustworthy users see below Also trust senders from So called Spam whitelist In this list senders that will automatically be considered as non spammers can be added removed A new email address can be added in the Add e mail address entry This address must be specified in the username domain format 261 Chapter 6 Kerio Outlook Connector Also trust senders from my Contacts folder If this option is enabled messages marked as spam which were sent from addresses included in the default contact folder are not moved to the Spam folder automatically This option supposes that email addresses in one s contact list are trustworthy If this option is enabled it is not necessary to include addresses saved in the default Contact folder in the whitelist 6 8 Address books and contacts 6 8 1 Searching in address books via the MAPI interface MS Outlook extended by the Kerio Outlook Connector enables searching through the MS Out look Address Book via the MAPI interface Outlook Address Book is a special folder allowing search email addres
298. led default folders Details on default folders as well as on other folder types are focused in section 1 11 1 6 1 Message list In this section you will be provided with information on basic structure of email folders The mail folders are arranged in a table list Fach row contains one message and available information Information to selected messages are listed in the columns Each line may include icons referring to other features of the particular message the description provided below addresses them in the order from left as they may appear in the line 28 1 6 Email KerioMezisServer INBOX Logout SA Settings v 6 New mail v GaRep y v Q For ward B spam i x Q Folders Search Clea 4 4 Page 1 ofi amp iemithOcompany com Tae Subject Received Size ae 1 E Calendar admin company com Warning 12 53 PM 2 kB j Contacts t g Benjamin Flykiller Meeting 12 52 PM 4kB Deleted Items Diane Peterson Reports 12 49 PM 2kB Drafts Diane Peterson Invoice 12 49 PM 2kB C Junk E mail John Wayne Holidays 12 48 PM 2kB E Notes c RSS Feeds c Sent Items cM Tasks QI Public folders Figure 1 20 The Inbox email folder Priority this icon represents the importance of the message High priority is marked by a red exclamation mark whereas a blue downward arrow stands for a low priority message Priority is set by the message sender see section 1 6 3 Attachment the paperclip
299. lendar Apple iCal distinguishes between the following access rights levels e for reading only e full rights administration As suggested above delegated calendars with write rights will be understood by Apple iCal as calendars with full rights access However users with these rights is not allowed to remove the calendar For these reasons it is recommended to set either read or full access rights to your calendars in Kerio WebMail 338 10 2 CalDAV support Warning Access rights apply to the entire account of the delegating user If any user delegates more than one calendar the lowest access level is set for all these calendars This implies that if there is at least one calendar delegated with read rights all delegated calendars will be available for reading only 10 2 8 Private events Events are private when they are set as Private This feature secures event details of calendars delegated to another user from being viewed by this user The users with whom the particular event is shared cannot view its content edit it or remove it Such users will see only the item labeled as Private event The only information these users learn from the calendar is date and time Note In the Free Busy calendar the level of busyness and the time of private events are available Private events can be created as follows 1 Open the event edit box 2 Insert relevant information 3 Check Private as shown in figure 1 4
300. load Settings Digital IDs Certificates A Digital IDs or Certificates are documents that allow you to prove your identity in electronic transactions Import Export Get a Digital ID Figure 6 33 Settings of verification of signed messages Note The settings shown here applies to MS Outlook 2003 For MS Outlook 2000 XP the settings may differ slightly 6 13 4 Error in settings of contact folders used as address books During the startup process of MS Outlook extended with the Kerio Outlook Connector a warn ing can be displayed that informs of an error detected in settings of contact folders which are used as address books see figure 6 34 This error can be fixed by removing all address books in MS Outlook 1 In the Tools menu select E mail Accounts to open a wizard where new accounts and ad dress books can be created In the wizard select View or change existing directories or address books 278 6 13 Troubleshooting Kerio Outlook Connector Ed Error happens in settings of Contact Folders used as addressbooks If you want to correct this problem remove all addressbooks From Outlook Address Book in E mail accounts and restart Outlook You can add correct Folders into Outlook Address Book again in Contact Folders properties These actions will in no way endanger your contacts Figure 6 34 Error in settings of contact folders used as address books 2 Remove all listed address books and
301. ls Actions Help SgNew G AXIY Mew Contact Ctrl N ge Som di MiokiSnam E New Contact from Same Company E New Distribution List Ctrl Shift L 4 Mew Message to Contact id New Letter to Contact amp 3 New Meeting Request to Contact New Appointment with Contact ad New Task for Contact New Journal Entry For Contact Link b Call Contact gt id Call Using NetMeeting Y Follow Up Ctrl Shift G Forward as vCard t Forward Ctrl F Figure 6 28 Forward as vCard 6 8 4 Distribution lists Kerio MailServer supports storage of distribution lists on the server Thanks to this fact distribution lists created in MS Outlook can be available also in Kerio WebMail and vice versa Distribution lists are groups of email addresses used for sending of collective email Simply use a special dialog in MS Outlook to complete desired email addresses and save them under a common name Any time when sending an email message to such a group simply enter the name of the corresponding distribution list in the To entry instead of filling in all addresses involved Distribution lists are helpful if email is often sent to a group of addressees For example it can be a group of people with whom you often communicate in your work it is a certain alternative to mailing lists or to group addresses To learn more on how to create and use distribution lists refer to any reference guide ad dressing MS Outlook issues 6 9 Appointments In
302. ly to your email This feature also ensures that you do not forget to turn the rule off once returned to the office Kerio Outlook Connector Would you like to disable it 2 j Out of office message is now enabled Figure 5 22 Possible cancellation of the Out of office rule 5 7 3 The Spam rule The Spam rule can be created either by the network administrator within network configura tion or you can do it by yourself As suggested by its name the rule helps identify spam and moves recognized spam messages to the Spam folder automatically To configure the Spam rule go to Tools Options tab Kerio MailServer This tab includes the Spam section where it is possible to enable the Spam rule and set other details concerning spam see figure 5 23 Confirm marking messages as spam This option enables disables alert window displayed upon clicking on the Spam button which is available in the toolbar Move suspected junk e mail to the Junk E mail folder If this option is enabled all email considered as spam will be delivered to the Junk E mail folder automatically Note The Move spam to the Junk E mail folder rule beats rules for incoming mail If the filter includes any rule which in any way handles messages marked as spam the action set in this rule is ignored This option also enables adding email addresses to the list of trustworthy users see below 232 5 7 Rules for incoming messages Options 20x Preferences Mail Set
303. m which were sent from addresses included in the default contact folder are not moved to the Spam folder This option supposes that email addresses in one s contact list are trustworthy This option simplifies whitelist definition For details about spam see chapter 1 6 5 Others The Others tab enables users to customize this page For details about the Today page see chapter 1 4 Today After login This option makes the Today window open after user login to the Kerio WebMail inter face 103 Chapter 1 Kerio WebMail User settings Kerio MailServer 6 Windows Internet Explorer OF x General mail Mail composing Spam others About Today After login IV Show Today page after login Messages Show these folders Choose Calendar Show this number of days in calendar 7 gt Tasks C Today tasks all tasks Sunday Itinfiuences weekly recurrences and calendar navigation Figure 1 91 User settings Today tab Messages You can click on Choose to select email folders which will be showed in the Today page Calendar Use this option to specify the number of days displayed on one page of the calendar folders Tasks On the Today page in the Tasks section users can specify whether only the tasks that are due today Today tasks or all uncompleted tasks All tasks will be displayed Calendar First day in week This setting takes effect in Kerio WebMail in two cases
304. mail Calendar Contacts Tasks Direct Global Kerio Push Address Smart Lookup Wipe WM 2002 YES YES YES YES WM 2003 and WM 2003 YES YES YES YES SE WM 5 0 YES YES YES YES YES WM 5 0 AKU2 YES YES YES YES YES YES YES WM 6 0 and 6 1 YES YES YES YES YES YES YES Palm Treo 700w and 750v YES YES YES YES YES YES YES Palm Treo 650 YES YES YES YES YES Palm Treo 680 and 700p YES YES YES YES YES YES Nokia Eseries YES YES YES YES YES YES Nokia N73 and N95 YES YES YES YES YES YES Sony Ericsson M600 YES YES YES YES YES YES and P990i Requires upgrade for VersaMail 3 5 and installation of the Exchange ActiveSync Update for Treo 650 smartphone For details see http software palm com Requires installation of EAS SP 2 update http www palm com us support downloads treo easupdate html Nokia Eseries devices are supported if the external application Mail for Exchange 1 3 0 or higher is installed Both Nokia Nseries devices are supported if the external application Mail for Exchange 1 6 1 or higher is installed Sony Ericsson M600 and P990i are supported if the external application Exchange ActiveSync 2 10 or higher is installed Table 4 1 Supported features 4 2 SSL Certificates HTTP protocol is used for direct communication between Kerio MailServer and mobile devices This protocol is not secured and the connection might be wiretapped This might lead to misuse of your fragile information such as usernam
305. med with the kerio ksc 6 6 0 1069 mac dmg installation package which can be acquired as follows 1 Go to the Kerio WebMail interface see section 1 2 2 Goto Settings Integration with Mac OS X 3 Onthe Integration with Mac OS X page click on the Download Kerio Sync Connector link Once the package is downloaded follow these instructions 355 Chapter 12 Kerio Sync Connector for Mac 3 4 5 Open the package by double clicking This opens the Finder installation package as a disk and offers the Kerio MailServer In staller executable Click on it to run the installer see figure 12 1 A standard installation wizard is started v DEVICES Macintosh HD iDisk _ Kerio MailServer 6 5 0 Kerio Sync Connector Kerio Sync Connector 6 5 0 Installer SHARED PLACES SEARCH FOR Figure 12 1 Kerio Sync Connector Installer The first page includes the license agreement Confirm it and click on Next to continue Select the Easy Install installation type and click on Next 6 License 8 Installation Type e Installing Finish Up Figure 12 2 Installation settings Now the installation is started 6 The last page informs about successful completion of the installation process Close the wizard by using the Quit button 12 2 Synchronization settings User interface of the Kerio Sync Connector can be run via System Preferences in section Other see figure 12 3 i Ker
306. message is deleted the next message in the list is displayed in the descending order If the deleted message was the last one in the list previous message is displayed TIP When you press the Delete button together with the Shift key you will return back to the message list Spam Not spam Marks message as spam or non spam For more information about spam see chap ter 1 6 5 TIP When you press the Spam Not spam button together with the Shift key you will return back to the message list Warning Some of the buttons described above may miss if the message is opened in a folder where the user rights are limited for details on folder access rights see chapter 1 11 In other words the message that is read only e g in public folders can be forwarded or replied to but it cannot be deleted or marked as spam These options are not displayed in the menu for the read only messages 127 Chapter 2 Kerio WebMail Mini TIP In Settings see chapter 2 5 it is possible to enable opening of messages in a new window This option is recommended especially for slower connections since messages are opened faster in a new window Looking up messages In Kerio WebMail Mini two types of searching are available Simple search This type is available by simple typing the searched string in the entry on the toolbar The search engine seeks the string in subjects and senders addresses of the folder currently o
307. mobile devices In this editor follow these instructions 1 Find and download regeditSTG zip available for free and unpack it 2 Move the editor to the mobile phone e g by using the MS ActiveSync desktop application Warning It is necessary that the file is saved in the phone not on the memory card 3 On the telephone click on the file and run it 4 Run regeditSTG exe and find HKLM Security Policies Policies 5 Change the following registry items e 00001001 overwrite the 2 with 1 e 00001005 overwrite the 16 with 40 e 00001017 overwrite the 128 with 144 6 Now you can download the certificate from the server and install it Warning So called hard reset removes the registry changes it is necessary to repeat the settings if needed SSL encryption in Sony Ericsson devices If the Kerio MailServer s self signed certificate is installed the device does not require confir mation for each synchronization with the server Security Information The certificate could not be verified Select Certificate details to get more information about the certificate Do you want to accept the certificate and proceed Yes No Details Therefore it is recommended to install a certificate signed by a trustworthy certification au thority 150 4 3 Windows Mobile 2002 4 3 Windows Mobile 2002 Windows Mobile 2002 with Kerio MailServer provide the following options and featu
308. ms Server Enter URL in a format compatible with calendar subscription Basic URL follows this pattern servername ical The basic URL can be used to subscribe to the main cal endar of your account To subscribe to other calendars use the following derived URL patterns servername ical users domain user domain URL modi fied for the purpose of subscription to a shared calendar e g mail company com ical users company com wsmi th company com servername ical users domain room domain URL modi fied for the purpose of subscription to a resource calendar e g mail company com ical users company com interrogationroom company com j Description This is an optional entry The description is helpful especially if you intend to use multiple calendars Enter username for login to your Kerio MailServer mailbox 201 Chapter 4 Data synchronization with mobile devices Password Enter password for your mailbox Use SSL This option allows encryption of any traffic between the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse To enable traffic encryption it is necessary that an SSL certificate is installed in Kerio MailServer To get the certificate go to the Kerio WebMail login page in Safari see section 1 2 and click on Download SSL certificate Remove alarms It is recommended to enable this option otherwise to se neda prelozit a Vendulka
309. multiple users If a workstation is used by multiple users install the program once and then run the convertor Start 2 Programs Kerio Outlook Profile Conversion Utility for each user Kerio Outlook Connector is installed without connection to Kerio MailServer In such cases profiles are converted but they must be finished upon connecting to the server 205 Chapter 5 Kerio Outlook Connector Offline Edition 1 Inthe profiles dialog Start Settings Control Panel gt Mail View Profiles select the Kerio profile and click on Properties 2 In the wizard click on User Accounts 3 On the following page double click on the Kerio account and confirm settings by the OK button Conversion to Kerio Outlook Connector Offline Edition profile is then finished automatically This procedure must be taken for each profile with Kerio account 5 1 2 Profile and Email account settings The user profile keeps custom settings of MS Outlook In MS Outlook any number of user profiles can be created Using of multiple user profiles is essential especially in the following situations either the computer is accessed by multiple users and each of them needs his her own email address and personal settings or a user can access multiple mailboxes and wants to use different personal settings for each of them In other cases one profile for one or more email accounts is sufficient Warning Only one Kerio Outlook Connector O
310. n 10 2 e Kerio Technologies has developed the Kerio Sync Connector for Mac application which allows easy data synchronization between Kerio MailServer and Apple iCal The synchronization with the server allows synchronization of locally created calendars and To Do items tasks Details on the product are provided in chap ter 12 e Apple iCal calendars can be published in Kerio MailServer and it is also possible to subscribe to any Kerio MailServer calendar Calendars are created and saved in the standard iCalendar format for details see chapter 10 Apple Address Book Apple Address Book is an application developed by Apple Computer that is used as a stan dard address book contact manager in Mac OS X operating systems Contacts can be synchronized with the Kerio MailServer s store by the two methods described below 10 Contacts stored in the Apple Address Book and in Kerio MailServer can be syn chronized by the Kerio Sync Connector for Mac extension In addition to Apple Address Book contacts this application can also synchronize Apple iCal calendars and To Do items for details see chapter 12 The address book can be synchronized with contacts stored in Kerio MailServer also by using Apple iSync for details refer to chapter 11 11 Chapter 1 Kerio WebMail The Kerio WebMail is a web interface that allows users to comfortably access their email and workgroup features from any location using a web browser Users can rea
311. n ContactRoot only the public PublicContacts folder will be searched through Port Port of the LDAP service The same port as in Kerio MailServer must be set If you want to use the encrypted connection to the server Use SSL it is necessary that a trustworthy certificate is set for details see chapter 9 8 Apple Address Book connects to Kerio MailServer by encrypted connection using the LDAP Start TLS extension It is necessary to follow these steps when setting the encrypted communication on the Address Book gt Preferences gt LDAP tab 1 enable the Use SSL option 2 change the default port 636 to the port used in Kerio MailServer for the non secured LDAP service typically port 389 In case that you want to use SSL secured connection to the server Use SSL a trustworthy certificate installed is required Scope This item defines which folders will be searched through It is recommended to use the Subtree option where the system searches through all contact folders and subfolders Authentication Authentication to Kerio MailServer Set the Simple option for the authentication type to make it possible to specify username and password to the corresponding user account 348 11 2 Apple Address Book pro Mac OS X 10 3 Panther and higher 11 2 2 Synchronization Synchronization settings differ for Mac OS X 10 3 Panther and Mac OS X 10 4 Tiger Mac OS X 10 3 Panther Synchronization of contacts can be set in Address Book
312. n in Apple iCal Unconfirmed invitation is displayed with dashed frame in the calendar Now double click on the invitation and either accept it by the Accept button or reject it by clicking on Decline see figure 10 11 Your response will be shown in the meeting s attendees section see figure 10 10 332 10 2 CalDAV support Bowling Bowling from 01 15 2008 08 00 PM o 01 15 2008 10 00 PM gt calendar W Calendar alarm None i attendees John Wayne organizer Maybe Decline Accept Figure 10 11 Meeting acceptation rejection 10 2 5 Resources Kerio MailServer now provides an electronic management of resources shared by employees of your company Resources are rooms and devices available in the company such as OHPs whiteboards cars etc Resource management allows to e book a resource for a particular time e view current resources and their reservations in the Free Busy calendar for details on Free Busy calendars and information on appointments see section 10 2 4 when planning reservations e subscribe resource calendars by using standard sharing delegation e set the resource manager who can decide on priorities in case of any collisions in reservations Resources can be booked by using the existing calendar system Resource reservation is based on creating of en event The feature works similarly as appointment scheduling The main difference is that the Attend
313. nces 2 Switch to the Delegation tab see figure 10 13 Account Information Server Settings Delegation Accounts can access Show Users Privilege W Board room Read only Boardroom in the fourth floor Read only M M Projector Read only e Public Folders Read only Resource flipchart company com Read only User jwayne company com Read only Manage access to my account Figure 10 13 Context pop up menu of the root folder 3 In the list of delegated folders check all resources that you will manage Delegated calen dars then appear in Apple iCal immediately 10 2 6 Availability Availability in Apple iCal is a calendar feature which allows extended setting of Free Busy calendars details on Free Busy calendars are provided for example in section 9 3 These advanced settings address working hours of employees Simply said availability makes it possible for appointment setters to check in which hours you are available at work Availability settings To set availability in Apple iCal follow these simple guidelines 1 Goto iCal Preferences 2 Onthe Account Information tab you can find the Availability item see figure 10 14 where you can execute desirable settings 335 Chapter 10 Apple iCal Support Account Information Server Settings Delegation Description jsmith company com Username jsmith company com Password sesseeeeeess Full Name User jsmith company com Refresh c
314. nder and recipient of a message in electronic commu nication It consists of a local part before the character and a domain part after the character A domain specifies where email will be delivered to a company a local part specifies a particular recipient within this domain HTML HTML HyperText Markup Language is a markup language used for development of web pages published in the Internet HTTP S HTTP Hypertext Transfer Protocol is a simple application protocol used during transfer of files and images HTTPS is an SSL encrypted version of this protocol iCalendar iCalendar iCal is a standard for exchange of calendar data If this standard is supported by an email or calendar client calendars can be published on any server with the WebDAV interface e g in a Kerio MailServer s mailbox Apart from calendar publishing it is also possible to use the reversed method to subscribe calendars published on such servers in your clients IMAP Internet Message Access Protocol IMAP enables clients to manage messages stored on a mail server without downloading them to a local computer This architecture allows the user to access his her mail from multiple locations messages downloaded to a local computer would not be available from other locations IP address A unique 32 bit number that identifies a computer in the Internet or intranet 369 Glossary of terms JavaScript JavaScript is a programming language used for c
315. ng messages v Send clear text signed message when sending signed messages Request S MIME receipt for all S MIME signed messages Default Setting z Settings Figure 1 19 Setting verification of digitally signed messages in MS Outlook Note The settings shown here applies to MS Outlook 2003 For MS Outlook 2000 XP the settings may differ slightly In MS Outlook 2007 these settings may be done under Tools Trust Center gt E mail Security Problems with Back and Forward buttons Also note that the Back and Forward buttons located in the toolbar of the web browser will not work properly in Kerio WebMail Therefore it is recommended not to use these buttons in Kerio WebMail 1 6 Email This chapter will provide you with an overview of options and features of mail folders i e folders where email messages are kept Number of email folders in a mailbox is not limited The most essential folder is Inbox By default new messages are delivered to this folder It is also possible to make the server deliver messages sorted by certain criteria to other folders however this issue will be addressed in chapter 1 13 Another basic email folder is Sent Items Here copies of all messages sent from the mailbox are stored Another email folder to be mentioned is Drafts This folder stores any messages which have been started or even completed but not sent The three basic folders described above cannot be removed as they belong to so cal
316. ng of attachments to the message editor s window by the Drag amp Drop method The dragdropupload plugin is required for this action available at https addons mozilla org firefox 2190 After installation it is necessary to check whether the plug in was installed successfully 1 Inthe Tools menu select Extension Extensions Eie xi DOM Inspector 1 8 0 9 Inspect the DOM of HTML XUL and XML pages including the browser chrome Talkback 1 5 0 9 Submit a crash report to Mozilla org x Uninstall Options el Find Updates Get More Extensions Figure 1 31 The Extensions dialog Z 2 This opens the Extensions dialog After successful installation the dialog contains the dragdropupload plug in see figure 1 31 The plug in allows to attach one or more files to email messages by the Drag amp Drop method in one of the following ways 1 Open the message editor To attach files to a message left click on them hold the mouse button and drag them to the Attachment toolbar button This adds the attachments to the message 2 Open the message editor Click on Attachment This opens an empty entry for specifica tion of the attachment path Simply left click on the files to be attached drag them to the blank entry and release the mouse button This attaches the files to the message 39 Chapter 1 Kerio WebMail 1 6 4 Spellchecker Use the Spellcheck button in the New mail toolbar to start the spellcheck If an
317. ng settings 331 Chapter 10 Apple iCal Support 5 Once addresses are specified in the attendees textfield the Available Meeting Times link appears Clicking the link opens the Availability window where free and busy times of each attendee are shown on individual timelines so you can choose the best time for the meeting The timeline shows times for which the attendees already have scheduled any events in their calendars saved on the server for details see figure 10 9 eoo Availability for Meeting Au Day erasers 4 Monday January 14 2008 J Next Available Time Name 9 AM 10 11 Noon 1 2 3 4 5 PM ablack company com dpeterson company com jwayne company com Figure 10 9 Viewing Free Busy information of the meeting attendees 6 Use the Send button to send the invitation Once the invitation is delivered the attendees may either accept or reject the meeting In the meeting edit window the organizer can see the attendees decisions see figure 10 10 Meeting location Board room from 01 14 2008 08 00 AM to 01 14 2008 09 00 AM Board room repeat Every week end Never alarm Message with sound cj Basso 15 minutes before attendees 9 dpeterson company com Q jwayne company com ablack company com Edt Done Figure 10 10 Meeting acceptation rejection Meeting acceptation If an invitation is delivered to Apple Mail open an attachment with the ics extension and save the invitatio
318. ng the string see figure 1 34 Contacts Kerio MailServer 6 Windows Internet Explorer Oy x ne 2 David Barlow barlow pthercompany com Other Company Bu James Bradley bradley example com Example 3 Jane Black black amp othercompany com Figure 1 34 List of contacts matching the string Initiation of the look up function depends on Kerio MailServer configuration e Automatic check for addresses is disabled in Kerio WebMail Settings see sec tion 1 12 1 to check for an address it is necessary to click on the Check Names button icon available on the toolbar or to use the Ctr1 K keyboard shortcut e Automatic check for addresses is enabled in Settings detected addresses matching the string are filled in the entry when the pointer is moved to another textfield To check for addresses while entering multiple addresses click on the Check for names icon on the toolbar or use the Ctr1 K shortcut In Kerio WebMail the automatic check for addresses can be enabled disabled under Settings 1 Go to Settings under Settings Settings 2 Switch to the Mail tab 3 Check or uncheck the Check names automatically option see figure 1 35 Addresses are searched in contact folders where the check is enabled By default the check is enabled only for the default private Contact folder and the default public Contact folder Other folders can be added as described below 1 Go to Settings under Settings Settings 2 Swit
319. nge is per formed in any folder changes are synchronized immediately e Global Address Lookup this feature allows look up of email addressed in contact folders Account settings To configure ActiveSync Exchange follow these guidelines l 2 In Apple iPhone go to Settings gt Mail Contacts Calendars Select Add Account Select the Microsoft Exchange account type Enter the following account data Email Enter the primary email address consisting of username and domain e g jflyhigh company com where jflyhigh is a username and company com is an email domain Server Enter DNS name of Kerio MailServer Username Enter username for login to your Kerio MailServer mailbox Password Enter password for your mailbox Description This is an optional entry The description is helpful especially if you intend to use multiple accounts 198 4 12 Apple iPhone Use SSL This option allows encryption of any traffic between the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse To enable traffic encryption it is necessary that an SSL certificate is installed in Kerio MailServer To get the certificate go to the Kerio WebMail login page in Safari see section 1 2 and click on Download SSL certificate 5 In the dialog opened select which folder types will be synchronized Uncheck only items you would really not use 6 Once the
320. nization User Name jsmith Password eeeeeecs Outlook Web Access Server http mail company com vi Synchronize every hour Care EB Figure 11 3 Synchronization setup Examples Items included What to fill in Example User Name username wsmith Password user password KvB125Vg Outlook Web Access Server URL following this pattern http mail company com http server_name exchange jsmith exchange user_name Table 11 1 Example of the dialog for a primary domain user Items included What to fill in Example User Name username including the domain eblue company com Password user password AhdeeB56 Outlook Web Access Server URL following this pattern http mail company com http server_name exchange hbrown exchange user_name Table 11 2 Example of the dialog for a non primary domain user 350 11 2 Apple Address Book pro Mac OS X 10 3 Panther and higher The synchronization uses Apple iSync This application enables synchronization on various Mac OS X systems In this application synchronization can be started by hand any time unless the every hour synchronization mode is set in the Apple Address Book Follow these instructions 1 Set Apple Address Book correctly see above 2 Run the Apple iSync application 3 A dialog box with the Exchange icon is displayed The window also includes the Sync now button 4 Click Sync now to synchronize contacts
321. nt it is possible to add a comment referring to various issues such as event details or lists of items related to the event Categories The Categories item is useful only if the web interface is used in connection with MS Outlook with Kerio Outlook Connector preinstalled Use the tools in this application to display the events in individual categories Click the Categories button to display the list of default categories Users can also create new categories that are more suitable 63 Chapter 1 Kerio WebMail 1 8 3 Private Events Events are private when they are set as Private This feature allows to hide private events in shared calendars The users with whom the particular event is shared cannot view its content edit it or remove it Such users will see only the item labeled as Private event The only information these users learn from the calendar is date and time Note In the Free Busy calendar the level of busyness and the time of private events are available Private events can be created as follows 1 Open the New event dialog box 2 Insert relevant information 3 On the Settings tab enable the Private option see figure 1 49 4 Save changes by clicking Save and Close Warning Private events are treated as private only if the client where the private event calendar is viewed supports this feature In other client applications it is possible to view and edit events without any restrictions by users with
322. ntains does not contain Cance does not match ance Figure 6 18 Rule Condition Options Note If more than one condition is defined an appropriate logical operator must be used and both conditions must be met or at least one of the conditions must be met Example You intend to create a rule that would drop all messages incoming from the spam com domain which often sends undesirable messages spam 1 Select the Where the line From contains condition in the first dialog section Select the Discard the message option in the second section Select the contains option in the third section and specify the domain name spam com Enter a name for the rule i e Drop all messages from the spam com domain 258 6 6 Rules for incoming messages 6 6 2 Out of office A special rule for automatic replies can be set on the Out Of Office tab in Tools Options This rule can be used when a user is not available in the office for a certain time Enable the rule and specify the message that will be used as an automatic reply Warning Before enabling the Out of office rule it is recommended to enable also the Spam rule to make sure that automatic replies are not sent to spammers If the Spam rule is not enabled your address will be exposed to spammers who try to send their spam messages to randomly generated addresses and later use those addresses from which they get an answer so that they are sure the a
323. ntry must not match with the specification 112 1 13 Message filtering contains The entry must contain the sub string does not contain The entry must not contain the specified sub string matches The entry must match the expression the expression can contain the and wildcards that can represent one or more characters does not match The entry must not match the expression The default value is contains The following conditions are possible Where the recipient s address To or Cc line is The specified string must be included in the To or Cc line Where the sender s address From is The specified string must be included in the From entry Where the To address is The specified string must be included in the To address Where the Cc address is The specified string must be included in the Cc address Where the Sender address is The specified string must be included in the Sender address This item can be usually found in automatically generated messages email conferences etc where it replaces the To field Where the subject contains words The specified string must be included in the Subject entry Kerio MailServer spam filter can be set so that the Subject entry will include results of antispam tests the value is represented by asterisks Using this feature spam may be filtered easily Simply insert the number of asterisks that will specify the rule Messages that match this rule will accept this specifi
324. nu where folders can be created removed user access rights can be set etc Folders displayed in Kerio WebMail can be categorized either by their user access rights or by type Classification by types e Email the folder where email messages can be kept and maintained e Contacts in such folders contacts can be kept and maintained e Calendar in such folders events can be kept and maintained e Tasks in such folders tasks can be kept and maintained e Notes a folder where notes can be kept e Root folder the basic folder For detailed information on this folder see sec tion 1 11 1 Classification by user access rights 86 1 11 Folder Administration The default personal folders all folders created within the first logon Unlike the other folders these ones cannot be removed The default personal folders include for example Inbox Junk E Mail Drafts Contacts Notes etc Personal folders personal folders also include default folders They include any folders and subfolders which cannot be accessed by other users Public folders special folders which are by default available to all users of the particular domain or of any Kerio MailServer domain this depends on server settings Public folders can be handled only by users with special privileges These privileges can be assigned in the administration console by the Kerio MailServer administrator For details on public folders refer to
325. number for the non secured LDAP is 389 and the standard port number for SSL secured LDAP is 636 If the LDAP service in Kerio MailServer is running on a non standard port specify the port used by the LDAP S service in Kerio MailServer 306 9 2 Connection to the LDAP server 9 2 Connection to the LDAP server MS Entourage enables connection to any number of LDAP databases for contact look ups New LDAP can be added on the Directory Service tab in Tools Accounts Edit Account Account name KMS account Server information LDAP server Mail company com vi This server requires me to log on Account ID Password 9eeeeee v Save password in my Mac OS keychain Click here for advanced options Assist Me Cancel ok Figure 9 7 LDAP settings Account name Name of the account used for reference only LDAP server DNS name or LIPaddress of the computer where LDAP server is running e g mail company com or 192 168 1 10 This server requires me to log on This option must be used if you want to use the LDAP database in Kerio MailServer since the LDAP server in Kerio MailServer does not allow anonymous connections e Account ID user name When connecting to the Kerio MailServer s LDAP data base it plays a role whether the user is created in the primary domain If the user is created in a domain which is not primary the username must include the domain for the specification This
326. ny com ical private 20calendar 343 Chapter 10 Apple iCal Support The other forbidden characters and symbols can also be replaced by corresponding equiv alents These equivalents are represented by hexadecimal ASCII codes of the particular characters preceded by the symbol Besides forbidden symbols there are other characters that must be encoded This in cludes any national diacritical characters etc It is also necessary to replace these characters in URL by their hexadecimal alternatives Note In Kerio MailServer standard folders Inbox Junk E mail Sent Calendar Tasks are saved under their English names Therefore use the Calendar name to publish an iCal calendar to a default folder http mail company com ical Calendar Login Password Name and password used for authentication at the server where the calendar will be published In this case specify username and password for the corresponding Kerio MailServer user account Publish changes automatically This option enables disables automatic update of the published calendar The whole calendar is published within each update Publish titles and notes If it is desirable that events subjects and bodies are displayed on the server enable this option Publish alarms Alarms will be published with the calendar It is recommended not to publish alarms since users who subscribe it can only read it and are not allowed to close them Publish To Do
327. ny coms n Bec gt ane Houston lt jhouston othercompany com gt OK Cancel Figure 1 27 Searching in contacts Folder The addresses of recipients can be selected from the personal address book or from other contact folders that the user has connected to In menu select folders where the search will be performed Search for Enter at least the first letters of the searched contact first name last name or a part of email address which will be used as a searching criteria string Note The look up is not case sensitive Click the Search button to start searching using the parameters previously defined Toolbar The toolbar includes several buttons allowing basic operations such as message sending or saving Send The message will be sent to the addresses entered into the To Cc and Bcc fields 35 Chapter 1 Kerio WebMail Save as Draft The message will be saved to the Drafts folder where it can be opened edited and sent Attach Use this button to attach a file to a message More than one file can be attached to the message Press the Attach more button multiple times and select the files you want to attach to the message If an undesirable file has been attached to the message by mistake remove it by clicking on the Remove link next to the attachment Warning Each attachment appended must not exceed the limit set by the administrator in Kerio MailServer otherwise the p
328. o create a meeting see section 1 8 6 Some events and meetings can be repeated in regular periods To set periods of repetition for an event click on Recurrence When recurrence is set for an event the item will be repeated in the calendar according to the settings For detailed information read chapter 1 8 5 Event settings Use the General tab to define basic configuration see figure 1 49 New event Kerio MailServer 6 Mozilla Firefox iof x isend PSaveanddose Qy Recurrence General Invite attendees Location poardoon Rooms Label Husnes Start time 10709 2008 osona L I Alday event End time 1 09 2008 A fio o0am IV Reminder 15minutes Show time as busy Priority normal Board meeting budget for the following year Figure 1 49 Event settings 61 Chapter 1 Kerio WebMail Subject The summary information about the event This information will be displayed in the calendar window after the event is saved therefore it should be as brief as possible Location Location of the event If you use the resource scheduling feature in your company clicking on Rooms lists all rooms available for reservation Label Use this menu to specify the type of event A specific color next to the description rep resents the type of event The same color will be also used to mark the event in the calendar Start time Start time of the event End time End time of the event
329. o four arrows and drag it to another location in the calendar 59 Chapter 1 Kerio WebMail Note Only events with no recurrence set can be moved Today is marked by a box in the weekly view A new event can be created by double clicking on a selected day An event editing window will be opened with the date information automatically set to the selected day To display the previous or next week use sliders on the right of the dialog box Users can also use the thumbnail calendar icon next to the sliders Click the icon to open the month calendar The today is marked by a box When another day in the calendar is clicked the main display of the calendar is also switched to the selected day To switch to today click on Today The current week is marked in the left corner of the bar Month view It is similar to the week view but the events for the whole month are displayed List view This view type provides a comprehensible list of events where every single line stands for one event and includes relevant information By default events are ordered by their starting dates The list of events includes all items where no recurrence is set This view mode can be helpful especially when a particular event is searched since it allows ordering of the items by simple clicking on a particular parameter s header Click the heading again to change the order from ascending to descending and vice versa By default up to 20 events are listed
330. ody The message header contains basic information includes the message sender other recipients and date of delivery The Addbutton can be used to add the sender s address to the Contacts folder Upon clicking on the button the contact data such as sender s first and second name telephone number and other items can be specified in the contact card The message body includes the message contents above all the text and attachments Attach ments are shown as clickable links If image displaying is enabled for the message body user settings are addressed in section 3 5 image attachments are showed in the message body instead of showing just their links 3 2 Message writing To compose a message first open the message editor by clicking on theNew mail link located in the upper left hand corner see figure 3 1 This opens the standard message editor with a simple toolbar and blank entries for the header where addresses can be added and message body 139 Chapter 3 Kerio WebMail on mobile devices Internet Explorer Had Til X a http mail company com expres v e Read mail New mail n John Smith lt jsmith company com gt From To dpeterson company com Cc jwayne company com Bcc Subject Invoices John Smith http www company col m Figure 3 3 Message editor 3 2 1 Toolbar The message editor toolbar contains the following options Read mail This
331. of the colors of the Highlight palette in the toolbar the last item Hypertext A hyperlink is an active portion of a text usually underlined and marked by a different color that direct users to an intranet or Internet site The hyperlink is used for directing to web pages downloading files sending email or accessing discussion groups Use the Create link icon in the toolbar to enter the URL for the hyperlink Explorer User Prompt xi Script Prompt Cancel http www kerio com kms_webmail html Figure 1 30 Link Use the Remove link icon to delete the hyperlink The following example illustrates how to use the hyperlinks Here is a fragment of a possible message body I am sending you a link to an interesting website The interesting website part can be used as a hyperlink Solution Mark the words interesting website by cursor and click the Create link button A dialog box for creating a link appears Specify the URL entry with corresponding URL address Enter a link e g http www kerio com 38 1 6 Email Warning If an email composition takes longer connection between the server and the browser may be lost If this happens finish the message and enter your user password in the dialog which is opened upon attempting to Send or Save the message Then the attempted action will be performed Moving message attachments by the Drag amp Drop method in Firefox Firefox supports movi
332. oft Internet Explorer FA Save and close Q Recurrence General Co workers Subject Contact Kerio managers Location Santa Clara Due in 05 31 2006 LH Status not started E Complete 9 5 Start date unknown HH Priority normal x oss Date completed unknown i M Reminder fos sij2006 4 for 30 PM xl Contact Kerio managers KMS purchase Business Private Figure 1 65 Task settings Subject Insert a text which will be later shown in the task list as well as in the Reminder window if the reminder is enabled for the task The text should not be too long and it should be as comprehensive as possible Location Task location Due date Time required for completion of the task Start date The date to start on the task Date completed Date of completion Status Each task goes through several stages during the process of its completion e Not started the task has not been started yet e Waiting for someone else useful in cases where the completion of the task depends on another person other people e Completed the task is completed and 100 is automatically inserted in the Finished field 78 1 9 Tasks e In Progress the task is being solved It is possible to enter a number specifying what percent of the task has already been completed in the Done field e Deferred the task cannot be completed at the moment e g as there are higher priority tasks It is useful
333. ol ActiveSync allows direct synchronization of data stored in email accounts with mobile devices it is not necessary to connect to a desktop synchronization application The ActiveSync protocol can use various applications on mobile devices ActiveSync in Windows Mobile systems the VersaMail email client on Palm Treo devices Mail for Ex change applications on Nokia Eseries and Nseries the RoadSync application Apple iPhone 2 0 etc Chapter 4 provides detailed information on which folders can be synchronized and how the synchronization should be configured on individual devices Microsoft Entourage Microsoft Entourage is an MS Office for Mac email client which also supports manage ment of personal information and groupware functions The support provided by Kerio MailServer is described in detail in chapter 9 Apple Mail Apple Mail is an email client developed by Apple Computer The support provided by Kerio MailServer allows displaying of calendar and contact folders in this client for de tails see chapter 13 Apple iCal Apple iCal is an Apple Computer s application used for management of calendars The support from Kerio MailServer works as follows e Since version Mac OS X 10 5 Apple iCal supports CalDAV which enables sub scription and viewing of calendars saved in Kerio MailServer The protocol also supports meeting scheduling Free Busy and invitations and delegating of calen dars to other users for details refer to sectio
334. om the mailbox root folder can be actually viewed Subfolders are not displayed In IMAP accounts in Apple Mail the following items are displayed 363 Chapter 13 Support for Apple Mail e email e contacts e calendar e tasks e notes However this support is limited by features of the email client Therefore all events contacts tasks and notes will be displayed only as email messages with an attachment where all data associated with the corresponding event contact or task will be included Events and tasks include attachments in the ics format contacts include attachments in vcf If you use Apple Mail as an email application it is possible to simply import each event to Apple iCal for details see chapter 10 where it can be viewed in a selected calendar Note Although contacts are saved as vcf attachments it is not possible to import them to the Apple Address Book 13 1 3 Learning of the antispam filter Kerio MailServer contains the SpamAssassin antispam filter This filter is based on content analysis spam messages usually contain specific attributes that can be searched for and eval uated by the filter Each message is assigned a numeric score if this value exceeds the limit set in Kerio MailServer the message is marked as spam The spam filter may let some spam messages through from time to time by mistake their score is low and mark some regular messages as spam their score is too high For the reasons ab
335. ome folders to be synchronized have been changed both on the server and on the device since the last synchronization According to the parameters set here ActiveSync will either beat the change performed on the server with the one applied on the device or the other way round By default the server beats the device It is recommended to keep these settings Once the settings are done click on Next and consequently on the Finish button to save settings 7 Once the settings are done save the configuration by clicking on Finish Now the first synchronization between the device and Kerio MailServer will be started During the synchronization a dialog appears requiring confirmation of appliance of the security policy see figure 4 47 Use the OK button for confirmation otherwise the syn chronization will not be completed correctly Other ActiveSync settings are focused in your device s user s guide 180 4 7 Windows Mobile 6 0 ActiveSync cxi Alert Exchange Server mail company commust enforce security policies on your device to continue synchronizing Do you want to continue Figure 4 47 Wipe confirmation 4 7 Windows Mobile 6 0 In cooperation with Kerio MailServer Windows Mobile 6 0 provides the following features e Windows Mobile 6 0 supports the following folder types e email e calendar e contacts e tasks e DirectPush Technology this technology allows mobile devices to keep open HTTP S connection wit
336. on one page To change number of events displayed on a single page edit the settings in Kerio WebMail see chapter 1 12 1 The information to be displayed in the list can be chosen Sometimes it is better to hide some columns in order to make the navigation easier sometimes showing more columns is desired Right click the column heading to open the dialog box with column selection The pop up menu that appears contains the Change columns option TIPS 1 If using meetings it may be useful to show the column with the attendees to view who has been invited 2 To see the duration of each event show the Duration column The column settings apply to the event list as well as the list of repeated events The column width can be modified in the event list To change the column width click between two columns in the table header and drag the cursor right or left as needed 60 1 8 Calendar Repeated list view This view is similar to the previous one but it shows only the repeated events 1 8 2 Creating and editing events Events are all items created in the calendar New events can be added in a special create and edit dialog To open this dialog use the New event button on the toolbar or the corresponding option available in the context pop up menu opened by right clicking on the calendar s main panel Meetings are special events This event is shared by multiple participants invited users For details on how t
337. onfigurate it is necessary to check if connection of the device to net work is set correctly required for connection to the mailserver This can be tested for example by using Internet Explorer to connect to Kerio WebMail for details see chapter 1 2 If the connection does not fail you can start to set the ActiveSync application 1 In Start Programs use the ActiveSync icon see figure 4 38 to run the application ActiveSync Figure 4 38 ActiveSync icon 2 Click on Menu and select Add Server Source see figure 4 39 Note In case that the ActiveSync application has already synchronized data with another mailserver remove the settings by right clicking on the Menu Delete see figure 4 39 3 This opens the synchronization s configuration wizard 176 4 6 Windows Mobile 5 0 AKU2 ActiveSync 4 Add Server Source 5 Connections 6 Connect via IR 7 Connect via Bluetooth 8 Connect via DMA Figure 4 39 ActiveSync menu Edit Server Settings abc Y l Server address mail company com Note This is your Outlook Web Access server address This server requires an encrypted SSL connection Figure 4 40 ActiveSync specification of a mailserver and setting secure traffic On the first page of the wizard use the Server address entry to specify the server s Internet name see figure 4 40 The This server requires an encrypted SSL connection option allows encryption of any traffic bet
338. onization in progress arrows are displayed at the icon e MS Outlook is running in the offline mode grey down arrow is displayed at the icon e MS Outlook lost connection to the server red cross is displayed over the icon If the synchronization is not running and MS Outlook is running in the online mode the icon is hidden 209 Chapter 5 Kerio Outlook Connector Offline Edition 5 2 1 Offline mode settings By default the online mode is set in MS Outlook To switch to the offline mode click on Work offline in the File menu available on the main toolbar If you closeMS Outlook in the offline mode it will be opened in offline mode next time it is started If you want to change this disable the offline mode manually in the File menu 5 2 2 Synchronization Upon startup of MS Outlook the currently opened folder is primarily synchronized Any folder saved in Kerio MailServer can be synchronized in any of these two modes e Full synchronization of the folder e Synchronization of header and message body in plain text this option concerns synchronization of smaller data volume However it is necessary to decide whether you will not miss possible attachments in your email When connected online again the attachments are included in corresponding messages anyway In default mode synchronization of Kerio MailServer and the Kerio Outlook Connector works as follows e Inbox whole messages are synchronized e Other
339. or Exchange rx x 7 Nu ue 1 Calendar dit Sync calendar back I u 1T phone Figure 4 65 The Calendar dialog Sync calendar back All upcoming events are included in the synchronization However to shorten the time needed for synchronization it si possible to set the maximum age of events to be synchronized it is not necessary to synchronize old data where the information will not be needed any longer By default data up to two weeks old is synchronized If you need to synchronized also older data change the settings In such a case bear in mind that at least the first synchronization may take longer Initial sync Before the first synchronization of the server with the device it is necessary to re move one of the stores to avoid collisions The Initial sync option specifies whether data on the server Keep items on phone or on the device Delete items on phone will be removed during the first synchronization In the Profiles menu select the Contacts option This tab allows setting of solution for possible initial collision see figure 4 66 Before the first synchronization of the server with the device it is necessary to remove one of the stores to avoid collisions The Initial sync option specifies whether data on the server Keep items on phone or on the device Delete items on phone will be removed during the first synchronization In the Profiles menu select the Email option On this tab it is possible
340. or group and checking user s or group s for which the access will be disabled Again click OK to save the settings KerioMezii Server Read mail New mail Settings Logout Access rights of folder Jokes C Add access rights to User 1l with permission level Reader Remove access rights for user or group E jwayne company com Editor Iv BA dpeterson company com Reader Back Figure 2 5 Removing access rights for a folder 2 2 Toolbar The Kerio WebMail Mini toolbar is different for individual folder types Toolbar in email folders 121 Chapter 2 Kerio WebMail Mini KerioMesiServer6 Read mail New mail Settings Hide folders Search Advanced Logout Figure 2 6 Toolbar email Read mail Click this link to switch the Kerio WebMail Mini to the INBOX folder New mail Use this option to open the dialog box for message composing for more information see chapter 2 3 Settings Click this link to display the page with user settings The individual options are described in detail in chapter 2 5 Hide Show folders Click this link to change the folder structure from the dialog window to a simple selection menu and vice versa Search Mail folders use the field located in the toolbar to search for messages The Subject and From or To fields are searched through in the Sent mail and Drafts folders It is possible to enter only the beginning of the searched string but in such cas
341. orized by a commercial certification authority it is possible that your device already includes support for SSL encryption If the company uses a certificate generated by Kerio MailServer or another internal certifi cate it is necessary to install another certificate on the device Guidelines for this installation are provided in section 4 2 Now save settings of the tab 189 Chapter 4 Data synchronization with mobile devices 6 In the Profiles menu select Credentials Enter login information used for connection to your mailbox see figure 4 62 p Mail for Exchange 4 gt P AA A 4 Credentials Username __ ismith Password EE Figure 4 62 The Credentials dialog Username Use the Username textfield to enter username used for connection to the mailbox in Kerio MailServer Password Use the Password textfield to enter password used for connection to the mailbox in Kerio MailServer Domain Use the Domain textfield to enter the name of the email domain if you are not sure about this part contact your administrator Save the settings In the Profiles menu select Sync content On this tab set folders to be synchronized see figure 4 63 The tab also allows selection of preferred store for possible collisions Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization In accordance with the settings either t
342. osoft Corporation s application used for calendar management on Windows Vista and Windows 7 This application enables to view events of multiple calendars in a single schedule and thus quickly identify conflicts in the time schedule Calendars may be either stored on the disk or it is possible to subscribe for calendars stored at the web server It is also possible to publish calendars on the web server Kerio MailServer supports publishing of calendars in user email accounts on the server and subscription of calendars stored in the mailbox from the Windows Calendar In addition to subscription to their own calendars users can also subscribe to calendars shared by other users Warning 1 In Windows Calendar subscribed calendars are available only in the read only mode Pub lished calendars are available on the server for reading only this implies that it is not edit published calendars when accessed by Kerio WebMail for example 2 The Windows Calendar application does not allow connection to more than one user ac count located on a single server at a time 3 Kerio MailServer does not support tasks created and saved in Windows Calendar Note If calendars published as subfolders of the default calendar called Calendar all events will also be displayed in the Free Busy calendar 8 1 Subscription to calendars It is possible to subscribe any calendar stored on the WebDAV server in the iCal format This implies that it is poss
343. ot be combined with the Keep in INBOX action Send notification Sends notification i e a short text message to a specified address typically to a cellular phone For a cellular phone you must enter the whole email address not just the tele phone number e g john wayne t emai 1 com For details see the following sections The following macros can be used in the message text e from the notification contains the message sender the address in the From field e from name the notification will show the name of the message sender e subject the notification will show the message subject e text the notification will show the message text Only the first 128 char acters will be displayed To change the count of characters the macro can be written as follows text 50 The number in parentheses represents the maximum number of characters dis played in the text box Send autoreply The automatic reply with a specified text The automatic reply will be sent to each sender s address only once a week so that the automatic reply does not create a loop in case there is an automatic reply set at the other end 114 1 13 Message filtering Stop processing more rules If the message complies with this rule no more rules will be processed This function allows users to create more complex rule sequences for different condition types Always be careful about the order of the conditions the rules are process
344. other way than to make the reservation by a phone call For such purposes there exists a user with special rights who is a manager of the company resources Resource managers can access resource calendars with administration rights This implies that they can edit remove or move reservations in the particular resource calendar They can also create new reservations 274 6 11 Private items If you are a resource manager first it is necessary to subscribe calendars of all resources that you would manage 1 Right click on the Kerio Outlook Connector Store root folder and select the Properties for Kerio Outlook Connector Store option from the context menu 2 In the dialog just opened go to the Folder Mapping tab 3 In the User Name field enter name of the resource If the resource is not created in the primary domain insert its full name including the domain e g car1 company com and click on Add see figure 6 32 This adds the resource to the list of subscribed folders Outlook Today Kerio Outlook Connector Store Prope Eq E3 R es 1 Spam gt Out of office General HomePage gt Folder Mapping User Name flipchart Folder Name Calendar Add User Name boardroom company com Calendar projector company com Calendar Remove Figure 6 32 Context pop up menu of the root folder 4 If you are a manager of multiple resources subscribe all calendars as described in steps 1 to 4 On
345. otherc pA Work Beata Hrozny Joe Brown Smith John Calendar E mail bhrozny yahoo co E mail joe browngmail c E mail jsmith ny cc Deleted Items E mail ablackGcompany c E mail dpeterson ar c Drafts Cecilia Horn Richard Bayley Junk E mail E mail horn amp othercompan E mail ba ahoo corr E Notes E RSS Feeds E Sent Items Tasks L3 Public folders Figure 1 40 Contacts 49 Chapter 1 Kerio WebMail Users can also use the purple arrows to navigate between the pages with contacts List In the list view mode information to individual contacts are listed in the columns Contacts can be sorted according to the information This view mode provides several advantages First columns can be sorted and ordered in accordance with information they include Click the column heading to sort contacts in the ascending or descending order see the arrow next to the column name by alphabet numbers or time depending on the column contents Users can also customize the information to be displayed The columns can be added or deleted Right click the table header and specify the column settings in the window where columns to be displayed can be selected The pop up menu contains the Change columns option The width of the contacts list can be adjusted the same way as in the spreadsheet programs To change the column width click between two columns in the table header and drag the cursor right or left as needed When the win
346. others However there is a problem with the site s security certificate A The security certificate was issued by a company you have not chosen to trust View the certificate to determine whether you want to trust the certifying authority eo The security certificate date is valid The name on the security certificate is invalid or does not match the name of the site Do you want to proceed Yes View Certificate Figure 5 13 Security Alert 220 5 4 Calendars 3 In the dialog with certificate details displayed click on the Install certificate button 4 A certificate installation wizard is opened There is nothing to be set in the wizard Simply confirm all settings and close the wizard to install the certificate 5 4 2 Resources Kerio MailServer now provides an electronic management of resources shared by employees of your company Resources are rooms and devices available in the company such as OHPs whiteboards cars etc Resource management allows to e book a resource for a particular time e view current resources and their reservations in the Free Busy calendar for details on Free Busy calendars and information on appointments see section 6 9 when planning reservations e subscribe resource calendars by using standard sharing delegation e set the resource manager who can decide on priorities in case of any collisions in reservations Resources can be booked by using the existing calendar system Resour
347. ould prevent users from email loops e Action The text entered will be sent to each sender s address included in an incoming message only once a seven days Warning Before enabling the Out of office rule it is recommended to enable also the Spam rule to make sure that automatic replies are not sent to spammers If the Spam rule is not enabled your address will be exposed to spammers who try to send their spam messages to randomly generated addresses and later use those addresses from which they get an answer so that they are sure the address exists and start to send even larger volumes of spam messages to it 1 12 3 Change of password Password can be changed directly in the Kerio WebMail interface without the need to contact the network administrator Use the Change password option in the Settings menu of the toolbar For security reasons it is necessary to use the secured HTTP for connecting to Kerio WebMail The beginning of the URL address must be entered as follows https 107 Chapter 1 Kerio WebMail Sh Settings Sa Mail filters m Out of office all Subscribe shared folders Change password Integration with Windows Figure 1 97 Settings Menu Warning If you use the unsecured version of HTTP protocol the password cannot be changed in the application The dialog contains only three fields to specify the old and the new password The new password must be entered twice in o
348. ove the antispam filter allows modification to the database used for recognition of spam messages This method however requires user input Users have to reassign the incorrectly evaluated messages to correct types spam non spam so that the filter learns to recognize them in the future Messages which were marked incorrectly can be re evaluated by moving them in corresponding folders To be specific to mark a message as spam move it to the Junk E mail folder To mark a message as legitimate if it was marked as spam incorrectly by the system move it to Inbox For more comfortable moving of spam to Junk E mail use the Junk button on the Apple Mail toolbar This option is helpful where spam was let into INBOX and was not marked as spam Simply select such messages and click on Junk Once the button is clicked the message se lected is moved to the Junk E mail folder and the filter learns to mark similar messages as spam Warning Unfortunately it is not possible to add a Not Junk button for cases where legitimate messages are marked as spam This happens because the message was marked as spam in Apple Mail but it was not moved to Inbox and the spam filter would not be capable of learning the features of the message 364 13 1 Apple Mail 10 4 The Junk button settings To make the Junk button work correctly and move email to Junk E mail perform the following settings 1 Select the Preferences item in the Mail men
349. password uusssussssssssssss sse 107 1 12 4 Integration with Windows Mac OS X Linux 108 1 12 5 Keyboard shortcuts used in the Kerio WebMail 109 1 13 Message filtering siisiuuussssssssssssssss se 110 1 13 1 List of filtering rules uuuiuussssssssssss sese 110 1 13 2 Creating or changing a rule sssssssssssss sess IFI 1 13 3 Cellular phone notification 000 0 115 ele TIME ZONES ccascsemoada Senta ve edd TRE quebrada qued qure d spa ob RUNE aei ane 116 1 14 1 Change of a time zone sssssssssssssss see 116 1 14 2 Events in different time zones ssssesssesss sees 117 Kerio WebMail MINI 52i i9 Ex stents reg wee ise nida PRU sehen pU ere 118 2 1 Userfolders leeeeeeee senes rn 119 2 2 TOON s orusobibotlnpdeceedesrhdn dtes LOL aa EE IC deed ga ied iC 121 233 Mailfolders seeeeees sensn nhanh nnn nne 123 2 4 COHELQCES xcanpescqax usus ecipa assis B edes Duden domat NND EE NO 129 2 57 WSCISCIHNGS ooskselDejsERPDIe RP ce owe e EO Iu detente Eee ire 133 2 6 OQUOI acuadsssuerygzeeruntscurdobushe v dE dens teu sane eae a Puoi due S dote us 136 Kerio WebMail on mobile devices eeeesss sees 137 3 1 Messagereading ciniesaca ue exe PEGIKRNc eR P LIG Ue imana aane wend 138 Bled OOD rjeseissexterxbexeccnd b eaa AE aia teats beatae meer 138 3 1 2 Me
350. pened KerioMesiiServer6 Read mail New mail Settings Show folders admin Search Clear Logout INBOX 1 x OK t adaredi folders A All From Subject Size Received Action 37 admin Warning 2kB 02 51PM EX Checked messages Move to folder INBOX x ex 1 3 messages found Figure 2 11 Searching by sender Simply enter a string to be looked up and click Search next to the text entry All messages found are listed Click Clear to clear the search and view the entire list again Advanced search For advanced search click Advanced on the toolbar see figure 2 12 The following crite ria can be used to filter out searched messages by subject by sender by addressee by size by date of reception by the fact whether the message includes any attachments by flag by priority by the fact whether the message was marked as spam 128 2 4 Contacts subject vacation Messages more than month Search Close Sender j jwayne Size minimal 10 kB Messages with or without attachments j independent on flag priority spam Figure 2 12 Advanced search filter Warning Only messages that meet all criteria specified in the filter will be listed When the filter is ready click Search Search All messages meeting the criteria will be listed upon clicking on the button Close The search filter will be hidden and the sea
351. pes option see figure 6 3 and click on Next 6 The next step allows selection of a server type Select Kerio MailServer 7 In the next step a window with three tabs allowing configuration of the Kerio Outlook Connector is opened see figure 6 4 243 Chapter 6 Kerio Outlook Connector E mail Accounts Server Type You can choose the type of server your new e mail acount will work with DE C Microsoft Exchange Server Connect to an Exchange server to read e mail access public Folders and share documents C POP3 Connect to a POPS e mail server to download your e mail C IMAP Connect to an IMAP e mail server to download e mail and synchronize mailbox folders C HTTP Connect to an HTTP e mail server such as Hotmail ko download e mail and synchronize mailbox Folders Additional Server Types Connect to another workgroup or 3rd party mail server Eug Figure 6 3 Account settings server type selection Kerio Outlook Connector 20x Account Advanced Sende r Account Information Server Name mail company com Secure Password Authentication Account Name fiwayne company com Password XXXXXXXXXXXXX Check Connection r User Information User Name J ohn Wayne E mail Address Jiwayne company com Figure 6 4 Account settings connection settings Server Name DNS name or IP address of the mailserver 244 6 2 Installation Secure Password Authen
352. ppointments sssssss eese 66 1 8 7 Resources ls ce cese aca rna cR eee cee eee ees 72 1 8 8 Events forwarding 00060 76 EEUU CITRUS 76 1 9 4 Task list display ssssssssssssse eee 77 1 9 2 Creating and editing tasks 2 ccc eee 77 1 9 3 Private Tasks uiucueiaases edscheeze9sceqere n ERid wee FIN P serd d 83 1 9 4 Forwarding tasks attached to email uuouusssssss 83 T0 NOIGS x23 222509 nes lE E AD TERUEE NU CHR Eqs d SEE Ud Geen 84 1 10 1 Viewing the note list uuuuTTrissesssssss ee 84 1 10 2 Create and edit notes ususussssssessee eee 85 1 10 3 Forwarding notes attached to email issouuuuueu 86 1 11 Folder Administration sssssssssssssseesee eee 86 1 11 1 Root folder sssssusssssssessse ccc ccc eeees 87 1 11 2 Creating folders iiuuuuuuissusssssssssssse sse 88 1 11 3 Folder tools ussssssssssssssses e 89 1 11 4 Folder content options sssssssse esses 92 1 11 5 Shared and public folders sslllsseesle ccc eee 94 1 11 6 Folder subscription ssssssssssssseseeee ee 96 1 12 Kerio WebMail configuration uuususssssssssssss ee 97 T 12 M USer setings ides yesementat ii POE VEROpUEDUP OU DUE ende 97 1212 2 Out Of ONCE i nae ometrhred c r bb poi UP dist diea d dete banetert 106 1 12 3 Change of
353. ps 1 Once subscribed calendars of individual resources are shown in the folder tree Each resource calendar now shows all reservations of the particular item done by any users The resource manager can edit reservation time add new reservations or remove them if demanded 5 4 3 Web Calendars Web calendars of MS Outlook 2007 are focused in chapter 7 223 Chapter 5 Kerio Outlook Connector Offline Edition 5 5 Tasks Kerio Outlook Connector Offline Edition supports storing of task folders in the Kerio MailServer s store This means that tasks can be accessed also via Kerio WebMail or another client application supporting task management over the Internet 5 5 1 How to create tasks Kerio Outlook Connector Offline Edition allows assigning of tasks to other persons This tool is helpful for example to team leaders and managers who can delegate tasks to their subordinates who can later redelegate parts of the task to other persons One of the advantages of delegating of tasks to other persons is that the person who assigns the task is informed about the task s progress Once the person to whom the task was as signed accepts the task we keep being informed on the task s progress as well as of the task s completion at the end of the process One task can be always assigned to one person only To assign a task follow these instructions 1 Create a new task 2 On the Task tab in the toolbar click on Assign Task see fi
354. pter 1 Kerio WebMail E Webmail Kerio MailServer 6 Microsoft Internet Explorer Mim E3 g Reply amp Reply all e Forward From John Wayne lt jwayne company com gt To jsmith company com dpeterson company com Date 08 04 2004 03 00 PM Attachments 5 meeting ics 1 kB Subject Meeting fy New mail ww Accept F Tentative XX Decline gt Calendar Meeting required jsmith company com dpeterson company com When Wed 08 04 2004 02 30 PM 03 30 PM 1 hour Location Boardroom Board meeting budget for the following year Figure 1 59 Acceptation or declination of a meeting Upon clicking on any of these buttons a dialog box is opened where a message to be attached to the acceptation status notice can be entered No additional information is required since the necessary data has already been entered by the moment In addition to the options described above there is another button labeled as Calendar This button opens a special dialog box including a one day view of the calendar with the date and time of the meeting marked so the user can easily find out whether the event collides with another activity or not This help us make an appropriate reaction Once the event is answered the invitation is removed from the email folder and the meeting is marked in the private calendar if accepted 1 8 7 Resources In Kerio WebMail resources are meeting rooms and devices such as OHPs whiteboar
355. r Mat Mal composing spem others about pp Figure 1 85 User settings General tab 97 Chapter 1 Kerio WebMail Preferred language Selection of a language for the Kerio WebMail interface The Browser detected option sets a language in correspondence with settings of the particular client i e of the web browser or the system where the browser is running Note All items such as messages contacts events and tasks in all folder types will also be sorted by the alphabet of the language set as preferred In result if for example English is set as preferred and subjects are in German subjects will be ordered by English alphabet and some specific national characters may also cause problems in sorting Reload every This option controls the folder tree restore and reminder display Preferred skin Skin of the interface can be set in the menu Save the settings to switch to activate the new skin Number of displayed messages Use this option to set the number of messages that will be displayed in the message list This option applies also to number of events contacts tasks and notes which will be displayed at one page Delete messages permanently Enable this option if you want that items deleted by the Delete key are removed right away instead of moved to Deleted Items The settings apply to all folders save Deleted Items and Junk E mail Items in these two folders are always removed for good Date form
356. r enter a string a word part of a word or a character in the message to be searched for into the Search for field in the toolbar E Contacts Kerio MailServer 6 Microsoft Internet Explorer Folder Contacts Search for jane Search iy ae Emd emm Bz Alain Lowland alain lowland eu 3 Betty Whitehouse bibil23 amp yahoo com E Danielle MacMillan memillan othercompany com B James Vega info abcde com 3 Jane Houston jhouston othercompany com Bj Louis Brian McDonald windowO hotmail com Team Figure 1 42 Search contact Use the first option the magnifying glass button When opened the dialog window provides a list of all contacts saved in the folder When searching for a particular contact the following information is used as the search criteria Folder Set folders in which the search will be performed By default the folder from which the dialog was opened is selected Search for This entry can be used to enter a string which will be searched the first letters of first name second name or username can be used The search string is not case sensitive Click on Search to run the searching 52 1 7 Contacts Users can also enter the search string into the appropriate field in the toolbar Click Search to open the Search window Only the contacts containing the specified string are listed If the searched contact is not included in the table retry the search process upon modifying the string
357. r 7 0 Windows Internet Explorer 7 0 requires the new browser settings before the first connection to the Kerio WebMail interface The change to be done addresses configuration of security areas Brief help guidelines are available through the Recommended browser settings link available on the Kerio WebMail s login page If you miss the link the helplines are as follows 1 Click on Tools Internet Options and select the Security tab see figure 1 2 14 1 2 Authentication to Kerio WebMail Internet Options ki Ed General Security Privacy Content Connections Programs Advanced Select a zone to view or change security settings Trusted sites Restricted sites Local intranet ine a This zone is for all websites that are s found on your intranet Local intranet Internet Figure 1 2 Internet Options the Security tab 2 On the Security tab click on Local intranet and then use the Sites button 3 In the Local intranet dialog just opened click on Advanced see figure 1 3 Local intranet xi Use the settings below to define which websites are included in the local intranet zone i IV Automatically detect intranet network Jv Include all local intranet sites not listed in other zones Jv Include all sites that bypass the proxy server Jv Include all network paths UCs What are intranet settings Advanced ora Cancel Figure 1 3 The Local intranet dialog 4 In the Add t
358. r individual attendees is converted to the time zone specified in your Kerio WebMail Chapter 2 Kerio WebMail Mini Kerio WebMail Mini is a simplified version of Kerio WebMail It is designed especially for browsers where JavaScript CSS and similar technologies are not supported For this reason Kerio WebMail Mini is useful especially for e slow internet connection e older browsers where JavaScript is not supported e text mode based browsers such as Lynx or Links e mobile PDA and Smartphone devices see chapter 3 For reasons as slow speed or missing support for JavaScript Kerio WebMail Mini is suitable rather for basic usage of mail and contacts As in the full version of Kerio WebMail there are several user settings in Kerio WebMail Mini User can customize Kerio WebMail Mini according to their needs For detailed description of user settings see chapter 2 5 Login to Kerio WebMail Mini is similar to login to the standard version see chapter 1 2 If user connects for example via a mobile device or by an older browser Kerio WebMail is switched the Mini mode automatically If a modern browser is used user can select a Kerio WebMail version to connect to see figure 2 1 WebMail d below to IFEA smith WebMail user Full featured for fast LAN connections Q Simplified for slow connections Figure 2 1 Users logged in 118 2 1 User folders The main page that displayed after a successful login
359. r password Network administrator can change user passwords to email account on the particular server In such a case it is necessary to change the particular password also inMS Outlook The password can be changed directly in the account settings click Tools Email accounts gt View change the email accounts The password can be also changed in the Login dialog that is displayed in case the Outlook application fails to log in with the existing login and password see figure 6 11 Login Kerio Outlook Connector Ed Please enter your user name and password for LZ following server Server f 92 168 44 162 User Name jsmith company com Password pee O Cancel Figure 6 11 Login dialog 249 Chapter 6 Kerio Outlook Connector The dialog contains the following items Server DNS name or IP address of the computer that the user is logging to Username Username including domain Password A textbox for the new password The change once committed is also applied to the account settings Note The settings described relate to cases where password is changed by the network ad ministrator Users can change their passwords in Kerio WebMail detailed information on how to change password can be found in chapter 1 12 3 6 5 Shared and public folders 6 5 1 Sharing and mapping of folders Kerio MailServer enables creating of shared folders and their mapping A shared folder is any folder of any
360. r settings Spam tab It is also possible to add addresses to a special whitelist Messages sent from the addresses involved in the list will be considered as non spam To add an address to the whitelist users can use one of the following options 1 On the Spam tab in user settings see figure 1 33 2 Right click a message in the list to open the pop up menu and select Add user to spam whitelist This option prevents from moving solicited messages with some attributes of spam to the Spam folder Note The spam rule has higher priority than rules set in the Filters dialog box see chap ter 1 13 If the filter includes any rule which in any way handles messages marked as spam the action set in this rule is ignored 1 6 6 Automatic check for email addresses Automatic check for email addresses helps to accelerate writing of addresses and ensures that the addresses entered will be correct Upon entering of first letters of email address in the address entry this feature uses all contact folders to look up all addresses matching the string The search focuses on items First Name Last Name E mail Address and Company The offered items include also user groups with email address and distribution lists if their name or their email address in case of groups matches the string 42 1 6 Email If multiple addresses matching the string are found a menu is opened that lists all addresses user groups and distribution lists matchi
361. r your mailservers URL address following the pattern http server name e g http mail company com 2 If the address is correct the Kerio WebMail login page is opened Click on the Integration with Windows link displayed at the bottom of the login dialog 3 This opens the Integration with Windows page Simply click on Download Kerio Outlook Connector Installation wizard is used for the Kerio Outlook Connector Offline Edition installation Once the installation is completed it is necessary to set a profile and an email account explicitly see section 5 1 2 Warning e MS Outlook must be installed on the computer prior to the Kerio Outlook Connector Offline Edition installation otherwise the application will not function properly e When the upgrade or downgrade of MS Outlook is performed it is necessary to run Kerio Outlook Connector s repair installation 5 1 1 Installation on computers where Kerio Outlook Connector has been installed In the majority of cases upgrade from Kerio Outlook Connector to Kerio Outlook Connector Offline Edition is smooth At the beginning of the installation a convertor is started which converts all Kerio profiles of the particular user to profiles for Kerio Outlook Connector Offline Edition If the station is connected to the Internet Kerio Outlook Connector Offline Edition local database is created automatically and updated Special cases One workstation is shared by
362. ration of Kerio MailServer with MS Entourage is supported directly This means that no extension is required to be installed at client stations It is only necessary to set correctly the basic parameters for an Exchange account Kerio MailServer supports the following versions of the mail client e MS Entourage 2004 and MS Office 2004 for Mac SP2 11 3 3 for Mac OS X e MS Entourage 2008 MS Office 2008 for Mac SP1 12 1 for Mac OS X MS Entourage must be installed on one of the following versions of Mac OS X e Mac OS X 10 3 9 Panther e Mac OS X 10 4 Tiger e Mac OS X 10 5 Leopard e Mac OS X 10 6 Snow Leopard Warning Each user profile in MS Entourage can be used for an only Exchange account Any other account will be dysfunctional Functionality of POP3 and IMAP accounts is not affected by the account settings Differences between MS Entourage 2004 and MS Entourage 2008 are shown in table 9 1 300 9 1 Basic account settings Character MS Entourage 2004 MS Entourage 2008 Searching contacts via LDAP YES YES Free Busy support YES YES Delegating folders YES YES Support for public folders with contacts and YES YES calendars Support for calendar and contact folders in YES YES a single account Support for Out of office NO YES Table 9 1 Supported features 9 1 Basic account settings MS Entourage can be configured either by an automatic script or manually M
363. rching will be disabled 2 4 Contacts In the list display information to individual contacts are listed in rows Each line includes a contact and associated information available e g email address phone numbers etc Columns display detailed information for contacts Each column enables sorting contacts by information Click the header of the selected column to sort contacts in ascending or descending order alphabetically by numbers or by date depending on the contents of the selected column Al Namea E mail Company Phone Action O Diane Peterson dpeterson company com Company 44 1222 222 amp ef x E John Smith jsmith company com Company 44 1222 222 op 44 1222 333 y ef X ok New contact Figure 2 13 Contacts list Checked contacts Move to folder You can mark individual contacts by clicking the checkbox at the beginning of each row If you want to check all contacts in the list click the All checkbox When multiple contacts are checked you can perform various operations with all the contacts at once After checking the contacts select any from the operations in the menu under the contact list to apply it to all contacts selected Actions Move to folder The checked contacts will be moved to a selected folder Copy to folder The checked contacts will be copied to a selected folder 129 Chapter 2 Kerio WebMail Mini Delete Selected contacts will be removed or move
364. rder to eliminate typing errors If the password contains special national characters users of some mail clients will not be able to log in to Kerio MailServer It is therefore recommend to use only non diacritic characters for passwords E Change password Kerio MailServer 6 Mim E3 Old password Jececeee New password eee e eo Confirm new password eee o Figure 1 98 Change password Warning If a user connects to an account which is mapped from the Apple Open Directory and they authenticate against the password server the password cannot be changed 1 12 4 Integration with Windows Mac OS X Linux Integration with Windows Mac OS X Linux is a handy tool that helps use Kerio MailServer and its features even more effectively and in a more comfortable way It is actually a web page where you can find for example download links for client extensions and URLs of your calendars which can be used for connection via the iCal and CalDAV protocols Content of this page differs depending on the operating system on which it is viewed Ac cording to this fact it offers relevant options the Kerio Outlook Connector on Windows Kerio Sync Connector for Mac on Mac OS X The content also respects whether you are connected 108 1 12 Kerio WebMail configuration via HTTP or HTTPS It also recognizes whether you are connecting via a mobile device In such cases it offers also download of the Kerio MailServer s SSL certifica
365. re 4 58 4 Mail for Exchange A a f 7 Reet Mail for Exchange n Current status Disconnected handset offline Last sync 13 09 2006 11 20 am View log Figure 4 58 Mail For Exchange welcome page 3 In the menu just opened select the Edit profile option see figure 4 59 x INi Mail for Exchange Ae Mail for Exchange t Open Synchronise Delete profile Full resync View log Figure 4 59 Options Edit profile 4 Inthe Profile menu select Connection see figure 4 60 5 This opens a dialog for connection to the server The first section to be set is the Connec tion tab see figure 4 61 The following parameters are to be set here 188 4 9 Nokia Eseries r3 gt Mail for Exchange S xe 1 gt bead a diii 0 Credentials Sync content Sync schedule Calendar Contacts Figure 4 60 The Edit profile menu PY Mail for Exchange Connection Wy inail company com Secure connection ves Access point B Connection o1 Figure 4 61 The Connection dialog Exchange server Enter the server s internet name or IP address Secure connection The Secure connection option allows encryption of any traffic between the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse To allow the encryption it is required that an SSL certificate is installed on the device If your company uses certificates auth
366. reating web pages LDAP LDAP Lightweight Directory Access Protocol is an Internet protocol used to access di rectory services Information about user accounts and user rights about hosts included in the network etc are stored in the directories Typically LDAP is used by email ap plications to search for email addresses and to delivery management Microsoft Active Directory Mailbox Account A place where email is stored on a server Clients can download emails from an account using POP3 protocol or work with messages directly at the server using IMAP or Web Mail The account is physically represented by a directory on a disk The directory is created in the Kerio MailServer directory mail domain username Other subdirectories repre senting individual folders are created in this directory Mailboxes are not created during the definition of users the specific mailbox is created upon the first login to the mailbox Notifications Short message notification about a particular event e g new email It is usually sent as a text message SMS to a cellular phone POP3 POP3 Post Office Protocol version 3 is an Internet protocol that allows a client to down load mail from a server and store it on the local computer It is suitable for clients who don t have a permanent connection to the Internet Port 16 bit number used by TCP and UDP for application services identification on a given computer SMTP SMTP Simple Mail
367. rent on the server and the client a recommendation for update of Kerio Outlook Connector appears Once this dialog is confirmed update is performed followed by an automatic restart of MS Outlook The whole update including restart should take up to two minutes depending on connection data flow speed 5 2 The Online Offline mode Kerio Outlook Connector Offline Edition supports both modes online and offline Online mode is the standard MS Outlookmode which requires connection to the Internet Offline mode allows running of MS Outlook and working there without connection to the Internet This requires all email events tasks etc being stored in the local message store on the client station Upon connection to the Internet it is possible to synchronized changes with the corresponding account in Kerio MailServer The offline mode is helpful especially for users with notebooks who make frequent business trips and need their email accounts even when they are not currently connected to the Internet Upon switching to online mode all new messages events and tasks are synchronized with the server s store automatically Kerio Outlook Connector Offline Edition informs of switching between online and offline modes and about current synchronization progress and status by a special icon in the systray s notification area see figure 5 3 The icon informs about the following situations Qo 11 32 Figure 5 3 Synchronization status e Synchr
368. res e enables synchronization of the following folder types e email e calendar e contacts Windows Mobile 2002 supports protocol ActiveSync 1 0 Windows Mobile 2002 require SSI secured traffic This requires a valid SSI certificate being installed The following methods can be used to get such certificates e Kerio MailServer must use commercial certificates of an authority supported by the device VeriSign CyberTrust Thawte and Entrust In such a case no connection prob lems should occur e Kerio MailServer uses a certificate authorized by an internal certification authority In such a case it is necessary to install a root certificate on the device To get information on how to install such certificates contact your network admin istrator Guidelines for installation of the certificate on Windows Mobile 2002 are available in section 4 2 4 3 1 ActiveSync configuration in Windows Mobile 2002 It is not necessary to install the ActiveSync application since it is included in the Windows Mobile operating system it can be found under Start gt ActiveSync Before the starting to configurate it is necessary to check if connection of the device to net work is set correctly required for connection to the mailserver This can be tested for example by using Internet Explorer to connect to Kerio WebMail see chapter 1 2 If the connection does not fail you can start to set ActiveSync 1 Open the Start menu and run ActiveSync see
369. ribe to This person must have an account in Kerio MailServer otherwise the subscription will not work Mail filters Out of office 59 Subscribe shared folders Change password Integration with Windows Figure 1 82 Settings Menu If the username has been entered properly and the user has decided to share a folder with you a dialog box with a list of shared folders will be opened Check the folder to subscribe to a specific folder clear the checkbox to unsubscribe E Subscribe shared folders Mi E3 This dialog allows you to subscribe to shared Folders of other users Please enter a user name dpeterson company com Please mark folders you wish to subscribe 5j Shared folders M C Shared folders Invoices OK Cancel Figure 1 83 Folder Subscription Dialog 96 1 12 Kerio WebMail configuration 1 12 Kerio WebMail configuration In addition to working with messages in folders the Kerio WebMail interface also enables various settings These changes can be performed in the Settings menu available via the Kerio WebMail s toolbar see figure 1 84 Figure 1 84 User settings menu 1 12 1 User settings Kerio WebMail customization is enabled via the first item in the Settings menu This opens a dialog divided to several tabs General The General tab contains basic user settings for the Kerio WebMail interface User settings Kerio MailServer 6 Windows Internet Explore
370. rio MailServer and or iCal calendars stored on any other WebDAV server supporting the iCalendar format To enable subscription of a calendar in MS Outlook the calendar needs corresponding access rights If the calendar is located in Kerio MailServer it depends whether it is your calendar or a cal endar of another user It is necessary that the calendar s owner shares the calendar at least by enabling read rights Calendars can be subscribed in MS Outlook in two ways either by using a special tab in MS Out look or by a web browser Options differ depending on the method chosen and they are focused in separate sections 282 7 1 Subscription to calendars Subscription of calendars in MS Outlook In MS Outlook 2007 you can subscribe your own calendar as well as any other calendars To subscribe your own calendar follow these guidelines 1 Log in the Kerio WebMail interface 2 Goto Settings Integration with Windows 3 Onthe Integration with Windows page in section Microsoft Outlook click on the Subscribe to my calendar link 4 This opens the Launch Application dialog Select the Microsoft Office Outlook option and confirm the selection by clicking on OK see figure 7 1 This link needs to be opened with an application Send to Microsoft Office Outlook Choose an Application Choose Remember my choice for webcals links Figure 7 1 The Launch Application dialog 5 This opens a di
371. rmed with selected messages Move to folder The messages will be moved to a selected folder Click OK to confirm the action Copy to folder The messages will be copied to a selected folder Click OK to confirm the action Delete Selected messages will be removed or moved to Deleted Items depending on setting of the Delete messages permanently option for details see section 2 5 Mark as read The messages will be marked as read by default Mark as unread The messages will be marked as unread by default Set flag The flag will be added to message s For details about the message flag and its usage see chapter 1 6 2 Delete flag The flag will be deleted For details about the message flag and its usage see chap ter 1 6 2 Forward The selected messages will be forwarded as attachments To forward only one message in the email body use the appropriate action for this message in the message list Warning The actions in the menu depend on access rights settings for the displayed folder for more information about the access rights to folders see chapter 1 11 This means that read only public and subscribe folders cannot be removed or edited Therefore these options are not included in the menu When performing an action for one message only you can click some of the icons in the Action column in the message list The Action column allows various options of how to handle the message such as replying forward
372. rns to recognize them in the future Kerio WebMail uses the Spam and Not spam buttons located in the toolbar to mark the mes sages correctly Highlight the incorrectly marked message and click one of the buttons The filter receives information regarding update of the database This decreases chance for incor rect deliveries A rule for unwanted messages All messages marked as spam can be automatically delivered to Junk E mail folder created in the folder tree for this purpose This function may be enabled when creating the email account or it can be enabled by the users themselves in their user settings on in theSpam tab for details see chapter 1 12 1 To enable the spam rule check the Move spam to the Junk E Mail folder on the Spam tab see figure 1 33 Once the rule is enabled it is also recommended to enable the rule which allows messages sent from addresses included in the user s contact folders skip the antispam check 41 Chapter 1 Kerio WebMail User settings Kerio MailServer 6 Windows Internet Explorer Of x General mail Mail composing Spam others About IV Move spam to the Junk E mail folder Spam whitelist Do not treat messages as spam if the sender is on following list ablack othercompany com dpeterson amp company com info offer com jwayne amp company com I Add e mail address of original sender while sending reply I Also trust senders from my Contacts folder Figure 1 33 Use
373. rouping removal 5 9 2 Looking up messages Messages can be searched by sender subject or by a string included in message body To search for a particular message enter a string a word or a part of a word to the Search at the right top corner of the message list window see figure 5 28 236 5 10 Folder Administration Drag a column header here to group by that column X D 8 Subject Received Size Categories From i tj Fw Offer Mon 4 20 2009 3 25 PM 849 B John Wayne tj Order Mon 4 20 2009 3 35 PM 259 B Diane Peterson Invoice Wed 4 15 2009 3 35 PM 259 B Diane Peterson tj Vacation Wed 4 15 2009 3 18 PM 259 B John Wayne Figure 5 28 Looking up messages 5 10 Folder Administration Folders in MS Outlook with Kerio Outlook Connector Offline Edition are sorted in standard folder tree This structure can include multiple roots folders of the highest level One root includes all personal folders another includes public folders for details on public folders refer to section 5 10 2 other root folders can be added if any shared folders are subscribed Details on shared folders are focused in section 5 10 1 5 10 1 Folder Sharing Folder sharing allows to make a folder with its contents available to another user The only condition is that the user must have an account on the same mailserver Any folder of the email account can be shared Folder type is not important This implies that it is possible to share emai
374. rrowed by the mouse pointer 309 Chapter 9 MS Entourage support AAO E Meeting usi bs Ka Ej save aW fe 2 of ij Sag E Categories y nvite peterson company com jsmith co di l Projects 7 t impany tT I mpany com Subject Meeting Mon Jul 12 2004 mu L00PM 1 All da End Mon Jul 12 2004 je 3 00PM Dur 2 hou Oo Ic 4 Appointment Scheduling Monday July 12 2004 goo 10 11 12 1 2 00 All Attendees John Wayne dpeterson company com jsmith company com 4 gt E Tentative L Busy E Out of Office L No information Attachments ne Figure 9 9 Usage of the Free Busy calendar Warning For successful authentication to Free Busy server specify the Subject item in the Appointment tab 9 4 Resources Kerio MailServer now provides an electronic management of resources shared by employees of your company Resources are rooms and devices available in the company such as OHPs whiteboards cars etc Resource management allows to e book a resource for a particular time e view current resources and their reservations in the Free Busy calendar for details on Free Busy calendars and information on appointments see section 9 3 when planning reservations e subscribe resource calendars by using standard sharing delegation e set the resource manager who can decide on priorities in case of any collisions in reservations
375. rule source using the Sieve code encoding used for sorting rules descriptions We recommend you not to use this function unless you are experienced in the Sieve code 226 5 7 Rules for incoming messages In the dialog rules are tested from the top downwards That means that it is necessary to be careful where the rule is placed to avoid the situation where one message would be copied to multiple folders You can use the Up and Down buttons to move rules within the list The Rules tab may include two predefined rules which cannot be edited as described below These rules are the Spam and Out of office rules The Spam rule moves any messages recognized by the server as spam to the Spam folder If this rule is existing it was created by the Kerio MailServer administrator while creating the user account To set this rule go to the Tools Options menu on the Kerio MailServer tab To learn more on this rule and related spam topics refer to chapter 5 7 3 The Out of office rule provides automatic answers to email messages where the recipients are absent to do it by themselves To set this rule manually go to the Tools Options menu on the Kerio MailServer tab The rule is focused in section 5 7 2 Use the New button to open the Rule Editor dialog which includes the following sections Rule Editor 21 xj Select your Conditions and Actions first then specify the values in the Description 1 Select the Conditions for your rule
376. run ActiveSync see figure 4 18 1 Messaging 2 Contacts 3 calendar 4 Internet Explorer 6 amp Call History 7 MSN Messenger 8 Settings 9 More Figure 4 18 The Start menu 2 In the ActiveSync application click on Menu and select Options from the menu see fig ure 4 19 1 Options 2 Connect via IR 3 Connect via DMA Figure 4 19 ActiveSync Menu Options 3 In the Sync dialog just opened select the Server Settings option see figure 4 20 4 IntheServer Settings dialog box select the Connection option see figure 4 21 164 4 4 Windows Mobile 2003 and 2003 Second Edition 1 Mobile Schedule 2 PC Settings 3 Server Settings Figure 4 20 ActiveSync the Sync menu Server Settings cil 4 Connection Figure 4 21 ActiveSync the Server Settings menu 5 Inthe Connection dialog box see figure 4 22 set the following parameters Figure 4 22 ActiveSync the Connection dialog box 165 Chapter 4 Data synchronization with mobile devices User name Use the entry to specify the user name used for authentication to Kerio MailServer Password Use the entry to specify the password used for authentication to Kerio MailServer Domain Use the textfield to enter the email domain name usually it is the part of your email address after the symbol Save password If you do not wish to be asked for the login data by each startup o
377. ry to include addresses saved in the default Contact folder in the whitelist 233 Chapter 5 Kerio Outlook Connector Offline Edition Trusted Senders Ed r Messages from the trusted senders will not be treated as junk e mail IV Trust senders included in the Contacts folder Add trusted E mail address name amp domain news example com Address Book Figure 5 24 Trusted Senders 5 8 Spam filter Kerio MailServer contains the SpamAssassin antispam filter SpamAssassin is based on content analysis spam messages usually contain specific attributes that can be searched for and eval uated by the filter Each message is assigned a numeric score if this value exceeds the limit set in Kerio MailServer the message is marked as spam The spam filter may let some spam messages through from time to time by mistake their score is low and mark some regular messages as spam their score is too high For the reasons above the antispam filter allows modification to the database used for recognition of spam messages This method however requires user input Users have to reassign the incorrectly evaluated messages to correct types spam non spam so that the filter learns to recognize them in the future Kerio Outlook Connector uses the Spam and Not spam buttons located in the toolbar to mark the messages correctly Highlight the incorrectly marked message and click one of the buttons The filter receives information regarding
378. s 340 11 12 13 Apple Address Book Support 0000 een eee 346 11 1 Apple Address Book pro Mac OS X 10 2 Jaguar 0 000000 c eee eee 346 11 2 Apple Address Book pro Mac OS X 10 3 Panther and higher 347 11 2 1 LDAP searching settings 00 ccc eee 347 11 2 2 SyBChTODIZAllOf sesssasexsscstezesbackraadebR rex canes PKG Rd EU E 349 Kerio Sync Connector for Mac ulseeellssssss sn 355 12 1 Installation ae LsbuereLkePD dagen peer EPIeaue rq Bons nadie Seed seated 300 12 2 Synchronization settings 0 ccc eee 356 12 3 The process of the synchronization 00000050 000s 361 Support for Apple Mall wsiisiieoctsceckicags tae diagvadd Exaudi xdi i es ERR ES 363 13 1 Apple Mail 104 45 ieoowau s misedgriiensehi og recax5vEnRLriiSus PC Redgria 363 13 1 1 Exchange account in Apple Mail sslsuuuuuusss 363 13 1 2 IMAP account in Apple Mail sssessesesseseesss 363 13 1 3 Learning of the antispam filter 000000200000005 364 13 2 Apple Mail 10 5 25xxoXexowse pautas basuia toi te EP bre pad bw cies EE dd 366 13 2 1 Exchange account uuusuussssssssssse see 366 13 2 2 IMAP ACCOUNT 2 14995 iex esee haenen deans mebs bigis de 367 13 2 3 Learning of the antispam filter 0 00000 000000005 367 Legal Notices nnoei see ewintis eiae kiaia bei E aaaea ln s aua ele Ea sine MURUS cS aE 36
379. s a secure connection SSL Override default DAV port 443 Figure 9 17 Setting the secure WebDAV 319 Chapter 9 MS Entourage support Connection to the Free Busy server built in Kerio MailServer can also be SSL secured The connection between a client and the Free Busy server is handled via the WebDAV interface Therefore the traffic can be secured by setting of the secure version of the DAV protocol To set this go to the Advanced tab under Tools Accounts and enable the This DAV service requires a secure connection SSL option Note Enabling the This DAV service requires a secure connection SSL option also changes the standard port for HTTP service to the HTTPS port Generally it is therefore not necessary to change the port by hand Edit Account Account Settings Options Advanced Delegate Security Public Folder Settings Public folders server mail company com public This server is also used for free busy information v This DAV service requires a secure connection SSL f Override default DAV port 443 Figure 9 18 Setting secure version of WebDAV for connections to the Free Busy server Setting of LDAPS in MS Entourage is also very simple e On the Advanced tab in Tools Accounts enable the This LDAP server requires a secure connection SSL option e tis also necessary to enable the Override default LDAP port option and overwrite the port number to the port where the LDAPS
380. s folder amp z Contacts Deleted Items cj Drafts Junk E mail E Notes c RSS Feeds cj Sent Items Gf Tasks w QB Public folders Done 7 Figure 1 7 The first connection to Kerio WebMail 1 4 1 Folder tree The left pane of the Kerio WebMail window provides the folder tree The tree includes all folders of the mailbox Clicking on any folder displays its contents in the main pane message list calendar etc The folder tree allows manipulation with individual folders This means that folders can be moved renamed created and removed here Folders and possible options are focused in chapter 1 11 In addition to the basic operations in the folder tree it is also possible to add or remove access rights to users as well as subscribe folders of other users Sharing and subscription of folders is addressed in section 1 11 5 1 4 2 The main pane The main pane of Kerio WebMail displays contents of a folder currently selected in the folder tree To view content of the folder in the main pane click on the particular folder in the tree The way of display in the main pane depends on folder type Kerio WebMail supports viewing of the following folder types e Email In case of email folders the main pane consists of three sections These include a list of messages a special reading pane where the message body is displayed and a toolbar where several email tools can be found see figure 1 8
381. s opened upon clicking on this key e End used in list browsing The last page of the current list is opened upon clicking on this key e Page Up used in list browsing The previous page is opened upon clicking on this key e Page Down used in list browsing The next page is opened upon clicking on this key e Enter opens selected item 109 Chapter 1 Kerio WebMail 1 13 Message filtering When a message is delivered to a local user of Kerio MailServer it is stored in the INBOX folder In Kerio WebMail each user can define a set of actions to be performed on all new incoming messages as well as their conditions These actions are called filters and are specified through filtering rules Filtering does not mean merely refusing email messages or sorting them to folders but it includes other actions such as notifications to cellular telephones automatic replies forwarding the message to a different email address etc 1 13 1 List of filtering rules Define filtering rules in the Mail filters section To open this section click the Settings button in the toolbar y Settings Sa Mail filters E Out of office i Subscribe shared folders Change password Integration with Windows Figure 1 99 Settings Menu A list of defined filtering rules is displayed Each message is checked against this list of rules from top to bottom If the message complies with any of the rules a corresponding action defined
382. s option if you want to include the original message in your reply You can also select the character that will appear before each line of the original message These characters are used to differentiate graphically the original message from the reply The line wrap function facilitates the reading of messages The value of 76 characters is set as default If the value is set to 0 the text will not be wrapped 101 Chapter 1 Kerio WebMail Response to request for read receipt Use this option to specify what will happen to a delivered message that requires reading confirmation It is recommend to select the Ask me before sending a read receipt op tion because users can decide according to the importance of the message whether the confirmation should be sent or not Spell checker dictionary Selection of the spellcheck dictionary language When you use the dictionary for the first time the spellcheck may take longer since the dictionary is loaded into the memory Search for contacts in selected folders Check this option to speed up searching for contacts The search engine goes through selected folders only Folder selection Kerio MailServer E3 B jsmith company com l aimeo E C Private F a calendar E gt Personal M a amp s Contacts IV BPrivate contacts Invert selection OK Cancel Figure 1 89 Folder selection Spam The Spam tab contains several options to get rid of unsolicited email Mov
383. s removed immediately This depends on settings of the Delete messages permanently option in Kerio WebMail for details on user settings see chapter 1 12 1 93 Chapter 1 Kerio WebMail Folders amp jsmith company com 3 7 INBOX 3 Private ae 3 amp Calenda 3j amp xj Contact E Deleted c Drafts c Junk E n E Notes Open in new window Figure 1 79 Pop up menu Delete all 1 11 5 Shared and public folders Kerio MailServer enables creation of shared and public folders A shared folder is any folder of any user who has decided to share it with other users or group of users domain etc and grant specific rights to them Public folder is a special type of shared folder This folder is automatically available for reading to all users of the domain or of Kerio MailServer All public folders you have been granted reader editor or administrator rights to will auto matically appear as subfolders of Public folders Creating a shared folder Each user can grant other users rights to any of his her folders we recommend careful con sideration of this action for example granting another user rights to the user s INBOX folder could have adverse implications Define access rights in the Folder Sharing dialog box which is opened upon right clicking on a selected folder Click on Add In the Add Sharing dialog just opened specify type of sharing Folders can be shared with various sub
384. scripts To set user rights select one of the options from the Permission level pull down menu Administrator the user can read the folder as well as share it with other users and remove items in the group or the group itself This user is not allowed only to remove access rights for the user who created the group Editor the user can edit items in the folder add and remove items etc Reader the user is allowed only to read the folder s items No editing is allowed Note Username is required when access rights to a particular user or group are being set The selection of a user or a group from the list is not available for security reasons It is not recommended to allow a common user to access the list of all users Sharing can be disabled by marking a particular line in the list and clicking Remove Once the folder is shared save changes by clicking on OK If sharing is correctly set the shared folder will be marked as shared see the Jokes folder in the image 1 81 so that the user knows which of his her folders has been shared to other users 95 Chapter 1 Kerio WebMail B jsmith company com a Cmm a Private 3 Jokes E Work Figure 1 81 Shared folder 1 11 6 Folder subscription Shared folders can be subscribed in Settings gt Subscribe shared folders see figure 1 82 Click Subscribe shared folders to open the dialog to enter the username of the person whose folder you want to subsc
385. select a distribution list by the mouse pointer and use either the Delete key or right click on the item and use the appropriate option in the context menu It is also simple to edit a distribution list Double click on a distribution list to open it Con tact information can be edited removed or a new one can be added It is also possible to update a distribution list It is necessary to perform updates where at least one contact has been changed since the last update Usually contacts are edited directly in a contact folder 56 1 8 Calendar Such changes take no effect in distribution lists Therefore it is recommended to update distribution lists from time to time by the Update button To save changes click on Save and Close 1 8 Calendar This chapter focuses on folders used as a more efficient electronic substitute of paper calen dars What is it that is so amazing about electronic calendars There are several benefits of these gadgets e visual alerts and event reminders e various view options day week year etc e scheduling of meetings e resource reservation e access from anywhere provided that there is an Internet connection available Before we focus on features of calendar folders basic terminology will be addressed There are two most essential items events and meetings Events are calendar items with time scheduled whereas meetings are events where other participants are involved invited G
386. sername and password for the authentication Advanced Proxy Server Port Number 443 Proxy authentication Username Password Assigned Figure 4 56 Advanced settings settings of authentication at the proxy server 8 Click Done to close the dialog An alert is displayed informing that all existing events of the calendar will be overwritten by events saved on the server this helps avoid duplicate data Detailed information referring to setting of synchronization and accounts in VersaMail can be found in the VersaMail 3 0 user guide which is also available at http www palm com 186 4 9 Nokia Eseries 4 9 Nokia Eseries Nokia Eseries allows folder synchronization by the ActiveSync protocol if the Nokia s Email For Exchange application is installed on the device Installation and configuration of the applica tion are addressed in section 4 9 1 Email For Exchange with Kerio MailServer provide the following options and features e Nokia Eseries supports the ActiveSync protocol version 2 5 e Nokia Eseries supports synchronization of the following folder types e Inbox other email folders are not synchronized e Calendar the default private calendar e Contacts the default private contact folder e DirectPush Technology this technology allows mobile devices to keep open HTTP S connection with the server Whenever a new item is received or any change is per formed in any fold
387. ses where addresses are filled in automatically Addresses are filled in automatically for example when an address is being specified during a new mail composition Simply enter initial characters of the first or second name string to the To Cc or Bcc entries to make the client search for matching items and fill the address in automatically If multiple email addresses matching the string are found a menu is opened where you can select from the options To avoid misunderstandings the following terms must be explained e Outlook Address Book a special folder where MS Outlook looks up email addresses e g when addresses are filled in automatically or where email addresses are searched by first or second names Unlike a contact folder the address book does not include additional information to first and second names and the corresponding email address Address books are simple lists of possible recipients of email meetings and delegated tasks e Contacts the folder including user contacts These folders can be private public or it is possible to subscribe a shared folder Each contact item includes first name second name and additional info such as address phone numbers email addresses dates of birth etc Address books do not include this information In MS Outlook any contact folder can be added as a directory to Outlook Address Books All contact items included in the subscribed contact folders will then be searched through wh
388. set in Settings as preferred the General tab for details see chapter 1 12 1 In result if for example English is set as preferred and subject are in German subjects will be ordered by English alphabet and some specific national characters may also cause problems in sorting Adding and deleting columns Users can customize the appearance of the table and the information shown The columns can be added or deleted Right click the table header and specify the column settings in the Select fields window The pop up menu contains the Change columns option Checked columns will be shown in the dialog box unchecked columns will be hidden Adjusting the column width The width of the task list can be adjusted To change the column width click between two columns in the table header and drag the cursor right or left as needed Solving tasks After a specific task is solved it can be marked as solved in the task list using the checkboxes before each task When the task is checked its status is set to completed and date and time of the completion are set 1 9 2 Creating and editing tasks To create a new task use the task edit window To open the dialog use the New task option available on the toolbar The edit dialog box includes two tabs where the following parameters can be set Task settings In the General tab the following task details can be defined 77 Chapter 1 Kerio WebMail E New task Kerio MailServer 6 Micros
389. settings to access information in a directory service Server Information Type the name of the directory server your Internet service provider or system administrator has given you Server Name mail company com Logon Information v This server requires me to log on User Name ismith amp company com Password ooo Log on using Secure Password Authentication SPA More Settings lt Back Cancel Figure 6 25 A new account directory dialog box setting of directory service Server information DNS name e g mail company com or IP address e g 192 168 1 10 of the host that Kerio MailServer is running on Logon information This data is used by users to log into the LDAP server equal to the name and pass word for user login to mailboxes The LDAP server in Kerio MailServer does not support anonymous logins the user login is always required 4 Click on More Settings see figure 6 25 to open more options for the directory service settings The dialog consists of two tabs Connection The SSL encryption and port number for traffic can be set on the Connection tab Default values are predefined so it is recommended not to edit this dialog unless necessary If the LDAP service is running on a server s non standard port network administra tors are aware of this information it is necessary to change the port number Port number should be also changed where SSL encryption is to be used Port 636 is
390. ssage header and body 00000 0c eee 139 3 2 Message Writing ccciatcedet eseticnoetsonis Gut totomendabeiseedet fuis nis 139 3 I Toolbar snisedeidnaws po tiara ri cities ee ete re DITE drip EA 140 3 2 2 Message header and contents 00 0000 c cece eee eee 140 3 3 Contact list editing 0 0 0 6 600 141 3 3 1 Create and edit contacts 666 cee eee 142 3 3 2 Creating and editing distribution lists 00 142 3 4 Folder Administration 0 00 ees 144 2 0 JUSer SetUHgS dusebumsestepenbus PORE Mi REN Fi PRENDE MEUS RIPE QE 145 Data synchronization with mobile devices 147 4 1 Supported mobile devices sssssssesessss eese 147 42 SSL Certificates i ohsiesaactd osiieacsddegais COIER EID DISEe X REP NS EOD 148 4 3 Windows Mobile 2002 sssssssssssssse eeeeeeeees 151 4 3 1 ActiveSync configuration in Windows Mobile 2002 151 4 4 Windows Mobile 2003 and 2003 Second Edition 157 4 4 1 ActiveSync settings in Pocket PC Edition 157 4 4 2 ActiveSync settings in Smartphone Edition 163 4 5 Windows Mobile 5 0 2 cent eee eens 170 4 6 Windows Mobile 5 0 AKU2 2 eens 170 4 6 1 ActiveSync settings in Pocket PC Edition 4 171 4 6 2 ActiveSync settings in Smartphone Edition
391. st member E mail Enter email address of the new distribution list member required Save to contacts Enable this option to save member information also in the Contacts folder 6 A note can be attached to any distribution list It can be for example a description of the group or another information The note can be defined on the Notes tab of the distribution list dialog 7 Save changes by clicking Save and Close Once created distribution lists are saved in the contact folder where they can also be managed Contacts groups group of users with a shared email address or other distribution lists can be later added to a distribution list Two methods can be used to achieve this First open a distribution list and add an address in the same way as when creating a list Second select contacts in a contact folder in the Selected contacts menu select the Add to distribution list option and confirm settings by clicking on OK 2 5 User settings Use the Settings section to change the individual user settings Click the Settings link in the toolbar to display the page for specifying settings After you perform any changes to the user settings click the Save and close button in the upper left corner of the page to save these settings Warning User settings are connected with the full version of Kerio WebMail Most of the user settings changes will be therefore applied also in the full version of the program Settings applicable
392. sts and responses between MS Entourage and the LDAP server built in Kerio MailServer Settings differ for each version of MS Entourage Here you can find description of both alternatives 318 9 8 Secure communication of Kerio MailServer with MS Entourage Settings in MS Entourage 2004 and 2008 Settings of WebDAVS in MS Entourage are as follows e On the Account Settings tab in Tools Accounts enable the DAV service requires secure connection SSL option see figure 9 1 7 Note Enabling the This DAV service requires a secure connection SSL option also changes the standard port for HTTP service to the HTTPS port Generally it is there fore not necessary to change the port by hand e If the HTTPS service in Kerio MailServer is running on another port than ste standard port 443 it is necessary to enable the Override default DAV port option and change the port by hand Edit Account Options Advanced Delegate Security Account name kms jsmith Personal information Name lohn Smith E mail address jsmith company com Server information Account ID jsmith Domain Password eeeeeeee Mi Save password in my Mac OS keychain Exchange server mail company com You can also enter Outlook Web Access server addresses such as http mail example com exchange into the Exchange server field For more information contact your Exchange server administrator vi This DAV service require
393. t remove or move reservations in the particular resource calendar 74 1 8 Calendar If you are a resource manager first it is necessary to subscribe calendars of all resources that you would manage 1 In the folder tree right click on the root folder and select Subscribed shared folders in the pop up context menu see figure 1 62 KerioMssiiServer6 tj INBOX 3 E Calendar e Deleted Items c Drafts Junk E mail E Notes c Outbox Figure 1 62 Context pop up menu of the root folder 2 In the Subscribe shared folders dialog enter the resource name and confirm specification by clicking on OK Now subscribe the Calendar folder just displayed see figure 1 63 Subscribe shared folders K Mi E3 This dialog allows you to subscribe to shared folders of other users Figure 1 63 Subscription of shared folders 3 If you manage multiple resources subscribe their calendars in the same way Once subscribed calendars of individual resources are shown in the folder tree Each resource calendar now shows all reservations of the particular item done by any users The resource manager can edit reservation time add new reservations or remove them if demanded 75 Chapter 1 Kerio WebMail 1 8 8 Events forwarding Kerio WebMail allows forwarding of events in such a format so that it is possible to save it to the calendar directly Thanks to this feature it is not necessary to copy event data to ema
394. t remove or move reservations in the particular resource calendar They can also create new reservations If you are a resource manager first it is necessary to subscribe calendars of all resources that you would manage 1 Goto Tools Accounts 2 Open the Kerio account and go to the Delegation tab see figure 9 11 Account Settings Options Advanced Delegate Mail Security My Delegates The following delegates can send items on your behalf To grant permission to others to the Permis Job title Users ai As a dt events Advanced Cancel C ok owner y flipchart company com lt flipchart company com gt boardroom company com lt boardroom company com gt Gre XD Figure 9 11 Context pop up menu of the root folder 312 9 5 Spam 3 In the Users I am a delegate for section click on Add and in the Select User dialog add a resource name and when the resource is found confirm selection by clicking on OK 4 Ifyou manage multiple resources subscribe to all their calendars as described above and shown at figure 9 11 Once subscribed calendars of individual resources are shown in the folder tree Each resource calendar now shows all reservations of the particular item done by any users The resource manager can edit reservation time add new reservations or remove them if demanded 9 5 Spam Spam messages are mostly represented by advertisements Spam are usually sent in
395. t Outlook Support for Microsoft Outlook is allowed by two extension modules which enable better exploitation of Kerio MailServer s groupware features e Kerio Outlook Connector Offline Edition is an extension for MS Outlook al lowing smoother cooperation of MS Outlook and Kerio MailServer Kerio Outlook Connector Offline Edition supports groupware features of MS Outlook such as planning of meetings and task assignment In addition to these features other are included such as message grouping searching in message bodies and offline mode which allows users working with MS Outlook even without Internet connec tion This feature is helpful especially for notebook users In detail Kerio Outlook Connector Offline Edition is described in chapter 5 e Kerio Outlook Connector an extension to MS Outlook It allows scheduling and sharing different types of data Thanks to this module MS Outlook is able to work with groupware data contacts calendar tasks notices stored in Kerio MailServer In detail Kerio Outlook Connector is described in chapter 6 Introduction Windows Calendar Windows Calendar is an Microsoft Corporation s application used for management of cal endars Support for Kerio MailServer allows publishing of calendars on the server or subscription of any Kerio MailServer calendar Data synchronization with mobile devices Kerio MailServer supports data synchronization with mobile devices via the ActiveSync protoc
396. t be delivered to the mailbox since no more capacity is left jsmith company com o Quota Disc space 16 Message count 2 EH M3 DM D Quota 20 0 MB Quota 1 000 Used 3 1 MB Used 18 Figure 2 19 User mailbox quota 136 Chapter 3 Kerio WebMail on mobile devices The Kerio WebMail interface can also be run in browsers for mobile devices PDA and Smart phone devices Kerio WebMail automatically recognizes a browser and when such a browser type is detected it is automatically switched to the Kerio WebMail Mini mode customized for mobile screen parameters Thanks to special environment working with Kerio WebMail Mini is very fast and comfortable Note The only exception is Apple iPhone where if working with the Safari browser it is possible to choose from two versions of Kerio WebMail full version and the Mini version As the standard version of Kerio WebMail Mini see chapter 2 the version for mobile devices includes the following folders e mail folders e contact folders e email and contact public folders e email and contact shared folders For detailed instructions on authentication to Kerio WebMail refer to chapter 1 2 Warning Secured SSL is recommended to be used for connections to the server Once an authentication is completed successfully the INBOX folder is opened see figure 3 1 Internet Explorer e Vij X ef http mail
397. t dictionary used for spellcheck can be amended when needed Select the Dictionary item from the Settings menu in the spellcheck dialog Users can add or delete words to and from the dialog box that is opened New words and expressions can be added to the dictionary also when spellchecking a message 1 6 5 Spam filter Spam messages are mostly represented by advertisements Spam are usually sent in bulk and the recipient addresses are obtained by illegal means e g by tapping the network communi cation In their wilder modifications spams may also distribute and seed dangerous viruses Kerio MailServer contains a sophisticated antispam filter The filter is designed so that it can recognize specific attributes of spam from the message contents spam messages usually contain specific keywords that can be recognized and counted by the filter Each message is assigned a numeric score if this value exceeds the limit set in Kerio MailServer the message is marked as spam Self learning antispam filter The built in antispam filter may let some spam messages through from time to time by mistake their score is low and mark some regular messages as spam their score is too high For the reasons above the antispam filter allows modification to the database used for recognition of spam messages This method however requires user input Users should reassign the incorrectly evaluated messages to correct types spam non spam so that the filter lea
398. tact administrator please pay attention to the information provided below Methods of how contacts are kept on the server differ Whereas folders with personal contacts are not synchronized and users themselves are their administrators the folder with public contacts is synchronized with data from user accounts which have been created either on the server or in a directory service For that reason it is not recommended to change full name email address of contacts and the Global Address List category in the public folder of the Kerio WebMail interface All these changes would be removed during next synchronization If you The contact is saved in as vCard the vcf extension 53 Chapter 1 Kerio WebMail need to edit a contact please contact your network administrator It would have to be edited in the user account either in Kerio MailServer or in the particular directory service 1 7 7 Distribution lists Distribution lists are groups of email addresses used for sending of collective email Simply use a special dialog in Kerio WebMail to complete desired email addresses and save them under a common name Whenever sending an email message to such a group simply enter the distribution list name in the To entry instead of filling in individual addresses Distribution lists are helpful if email is often sent to a group of addressees For example it can be a group of people with whom you often communicate in your work it is a cer
399. tails on where and how these settings can be done are addressed in chapter 1 12 1 1 4 4 The Kerio WebMail pop up menu The Kerio WebMail s pop up context menu opened by right clicking on an object folder mes sage note etc provides a list of actions The pop up menu is always associated with a partic ular object This implies that right clicking on an email message opens a menu this menu is shown at figure 1 14 which includes options different from the options included the pop up menu associated with the Tasks folder opened by right clicking on Tasks in the folder tree Open Print Reply Reply all Forward _ Forward as attachment Mark as read Mark as spam Add sender to spam whitelist Move or copy Delete Add sender to the address book View source Figure 1 14 Context menu for email 23 Chapter 1 Kerio WebMail The Kerio WebMail s pop up context menu generally includes the same items as found on toolbars of individual folders Note e If a new contact event task or another item is created through the pop up context menu see figure 1 15 these items are added automatically in the default folders Contacts Calendar Tasks Default folders are folders included in Kerio WebMail by the moment where the particular account is created such as Inbox and they cannot be removed e On Apple Macintosh computers click the mouse button and hold the Ctrl key to sim ulate the right mouse bu
400. tain alternative to mailing lists or to group addresses Once created distribution lists are displayed in the contact folder If multiple contact folders are used the particular distribution list is saved in the folder where it is created If the list is for example created in a task folder the distribution list is automatically saved in the default private contact folder in Contacts to distinguish distribution lists from other items in the contact list they are displayed bold A new distribution list To create a new distribution list follow the instructions provided below 1 Click on the button which allows creating of new items see figure 1 43 2 Inthe menu select the New distribution list option amp 2 New contact New mail EU New contact New distribution list g New event A New task B New note Figure 1 43 Toolbar menu 3 This opens the window where you can create a new distribution list 4 Now specify name of the distribution list For this purpose use the Name entry 5 Now add email addresses to the list The Select and Add buttons can be used for this purpose e The Select button opens a dialog where addresses can be looked up and selected in contact folders 54 1 7 Contacts 3 Contacts Kerio MailServer 6 Microsoft Internet Explorer xi Folder Contacts Search for Bohn Search Dispayname Emal Company Alain Lowland alain lowland eu Amand
401. te for details on the SSL certificate see section 4 2 1 12 5 Keyboard shortcuts used in the Kerio WebMail Shortcuts for editing of contacts events distribution lists and notes e Ctrl S saves the data and closes the window e Ctrl Enter saves the data and closes the window e Ctrl N Command N opens window New message New contact New event New task or New note depending on the type of the folder just being opened Writing a message e Ctrl K this key shortcut completes hinted email addresses in To Cc or Bcc entries Addresses to be entered are looked up among the addresses saved in contact folders e Ctrl Enter closes the message and sends it e Ctrl S saves the message to the Drafts folder e Ctrl C the text is copied to the clipboard e Ctrl V the text is pasted into a document or a dialog box e Ctrl X the text is cut and pasted to the clipboard e Ctrl B makes the text bold e Ctrl I makes the text italic e Ctrl U underlines the text List of messages e Ctrl R Command R replies to the message e Ctrl N Command N opens the New mail window e Ctrl M Command M marks message as read e Ctrl U Command U shows the source of the message Ctrl F Command F opens a new window where the message can be forwarded In Kerio WebMail the following keys can also be used e Home used in list browsing The first page of the current list i
402. tems Include details of items marked private Update Frequency Update this calendar with the server s recommended frequency Send Receive groups do not update more Frequently than the recommended frequency This helps to prevent your ability to publish a calendar from possibly being canceled by the server Figure 7 10 Publishing a calendar publishing parameters Upload Method This item allows setting of updates of the published calendar It is possible to publish calendar only once and not to change it any more or to schedule up its updates Automatic updates are set by default Private items This option allows including of private calendar items By default most private events are not published along with the calendar If this option is enabled private events are not hidden and they are displayed with all their details Private items and their usage are addressed in section 1 8 3 Update Frequency Not supported in Kerio MailServer 4 Upon a successful publication of a calendar a dialog is displayed informing users that an email message can be sent to users for whom the calendar has been published 292 7 2 Calendar publishing Unpublishing of a calendar Calendars can be unpublished as follows 1 Click on the calendar with the right mouse button 2 Inthe pop up menu select the Publish to Internet Remove from Server option 293 Chapter 8 Support for Windows Calendar Windows Calendar is a Micr
403. the Appointment tab 2 Click on Scheduling 3 and enter individual participants of the meeting see figure 5 12 When attendees are added free time of individual attendees is displayed in contrast with level of their busy ness shown by blue color MS Outlook does not support viewing of user busyness level The users with no data on the free busy server users with no account users that do not use the calendar are marked with grey Colors are explained in the key at the bottom of the window Warning It is necessary to specify each user by their usernames and domains username domain Aliases cannot be used to display Free Busy information a iioossse 75 Meeting with Mr Hopkins Meeting X LEA Meeting Insert Format Text Appointment 4 Recurrence n Saudi u Suy s E E En Cancel Attendees iX 15 minutes m A n Meeting Invitation gt ga Categorize Jj Notes Actions Show E Options Proofing OneNote Wednesday April 22 2009 8 00 9 00 10 00 11 00 4 gt E EE uu oza Wee z lt AutoPick Next gt gt Endtime Wed 4 22 2009 9 00 x BE Busy Z Tentative M Out of Office N No Information Outside of working hours Figure 5 12 Usage of the Free Busy calendar 4 The slide window in the schedule shows the time of the suggested meeting marked by a blue and a red vertical lines where the time range should start and end 219
404. the Free Busy calendar create a new calendar folder out of the branch of the default calendar and its subfolders Warning Free Busy information is displayed only for attendees with an account in the Kerio MailServer usually this function is used to set meetings with colleagues The information is not dis played for external attendees as shown at figure 1 57 09 00 10 00 11 00 12 00 13 00 14 00 15 00 16 00 17 00 18 00 19 00 20 00 21 00 Figure 1 57 The free busy data of the users As shown at figure 1 57 Free Busy is kind of a timeline Each Free Busy line shows freetime information related to a particular user Coloured parts refer to time segments when the user is busy or free The two vertical lines a green and a red show where the meeting we are setting starts and ends Ideal conditions are when no coloured field interferes with the range set by the two lines Both lines can be moved within the timeline as needed To move lines use the Start time and End time fields located below the timeline section These fields are interconnected with fields of the same names on the General tab This implies that if these items are change on either of these tabs the values are automatically copied to the twin items Now let us see the attendee s view of Free Busy To make the Free Busy information as relevant as possible the following conditions should be met e Each user should use their Calendar folder and include all their ev
405. this dialog It can be used to set optional parameters The dialog allows to set measures to be taken in case that a collision occurs during the synchronization see figure 4 33 Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization According to the parameters set here ActiveSync will either beat the change performed on the server with the one applied on the device or the other way round By default the server beats the device It is recommended to keep these settings Once the settings are done click on Next 5 The following dialog provides a list of all folder types which can be synchronized see figure 4 34 Check only those folders that will be synchronized and leave unchecked or uncheck the others ActiveSync E A Edit Server Settings o9 Choose the data you want to synchronize MEJ Contacts MS MA E mail Tasks Back ss Finish Figure 4 34 ActiveSync folder synchronization settings The Settings button also included in the dialog is active only upon clicking on the Calendar or E mail folder and it opens a dialog where synchronization parameters for calendar and email folders can be set The Contacts and Tasks folders do not contain any other parameters Calendar Sync Options Selection of the Calendar folder and a consequent clicking on Settings opens a dialog with synchronization settings see figure 4 35
406. tication This option allows using the NTLM authentication When checked users are not required to set usernames and passwords the authentication will be used instead In order for the NTLM authentication to be functional both the computer as well as the user account have to be parts of the domain used for authentication Warning NTLM SPA can be used only if Kerio MailServer is installed on Windows operating systems Username Username used for logging to the MailServer If the user does not belong to the primary domain a complete email address is required jwayne company com Password User password Press the Check connection button to test if correct user data has been specified and if the connection to Kerio MailServer works properly If the test is finished successfully a corresponding User Name and Email Address are automatically filled in Kerio Outlook Connector 20x Account Advanced Sende m Server Information IMAP and SMTP 993 25 HTTP port 80 Timeout s 180 V Secured Connection SSL Default Values r Connection Name Connection Name Company Cancel Apply Figure 6 5 Account settings ports Use the Advanced Settings tab to change some of the communication settings IMAP and SMTP port Ports used for communication with the server by IMAP and SMTP protocols The port numbers must be the same as the port numbers set in Kerio MailServer
407. tion by setting the options below Match type contains The contains match typ M is not contains does not contain Cancel does not match ance Figure 5 21 Rule Condition Options Note If more than one condition is defined an appropriate logical operator must be used and both conditions must be met or at least one of the conditions must be met Example You intend to create a rule that would drop all messages incoming from the spam com domain which often sends undesirable messages spam 1 Select the Where the line From contains condition in the first dialog section 2 Select the Discard the message option in the second section 3 Select the contains option in the third section and specify the domain name spam com 4 Enter a name for the rule i e Drop all messages from the spam com domain 5 7 2 The Out Of Office rule The Out of office rule allows sending of automated responses to all incoming messages This rule is helpful when you go out of office for longer time illness or vacations This rule helps inform business partners and colleagues that their requests will be solved later after you return to your office A special rule for automatic replies can be set on the Kerio MailServer tab in Tools Options This rule can be used when a user is not available in the office for a certain time Simply enable the Send automated reply that I m out of office option and add a comment that will
408. tions must be met or at least one of the conditions must be met can be used in conditions Selected conditions are displayed in the third section of the dialog window where you can specify the requested values and change the type of logical conjunction Example Create the following condition If the sender s address is admin ourcompany com or the message subject contains the word Warning 3 Rule description click on an underlined value to edit it Where the From address contains admin company com and Where the subject contains Warning then Move it to folder INBOX Work Figure 1 101 Rule Description 1 Select the Where the From address is condition 2 In the third section click the Contains link this will open another dialog window where you can specify the address Enter admi n ourcompany com 3 Select the Where the subject contains the words condition 4 Upon clicking the and conjunction will be changed to or 5 Click on the contains link to specify Warning the entry is not case sensitive When specifying required content for a certain entry several different strings can be defined the condition will only be met if the entry contains at least one of them or relation The condition for the occurrence of a certain string in a given entry can be more general Click the Options button to specify its occurrence in the entry is The entry must exactly match with the specification is not The e
409. tions of new email delivered to other folders than the Inbox creating and sending invitations from ActiveSync account including showing of avail ability of individual users notes synchronization with desktop applications Apple Mail and MS Outlook via Apple iTunes 199 Chapter 4 Data synchronization with mobile devices For details on individual enhancements and their implementation options refer to the Apple website In the following sections you will find settings applying to the very communication with Kerio MailServer Configuration of CalDAV account To configure CalDAV account follow these guidelines 1 In Apple iPhone go to Settings Mail Contacts Calendars Select Add Account Other Add CalDAV Account Enter the following account data Server Enter DNS name of Kerio MailServer User Enter username for login to your Kerio MailServer mailbox Password Enter password for your mailbox Description This is an optional entry The description is helpful especially if you intend to use multiple accounts Click on Next to open the Unable to Verify Certificate dialog If you continue the con nection either fails due to the server s security policy or it is established successfully but the traffic is not protected from tapping Therefore it is strongly unrecommended to use unecrypted traffic To switch to secured connection click on Cancel and go to Advanced Settings Use SSL This option allows encr
410. to delegate you a folder for instance from MS Outlook the Kerio WebMail interface or another email client which does not support delegation but it supports sharing more information on sharing can be found in chapter 1 11 5 The way of sharing folders to users who want subscribe them in MS Entourage is very specific Therefore read the following guidelines thoroughly 1 In the email client create a new folder of the highest level possible You can name it for example Delegation 2 Copy all folders to be shared with anyone into this folder see figure 9 12 Folders B jsmith company com H C INBOX gt Calendar amp xj Contacts H S Deleted Items t Drafts I 3 Folder for delegation 5 Jokes I sd Work j Invoices j SIE Junk E mail Outbox Sent Items M Tasks 3 LA Public Folders Figure 9 12 Tree structure in Kerio WebMail an example of a correctly created structure of delegated folders 314 9 6 Delegation and subscription of folders 3 Assign access rights for individual folders to appropriate users When delegating folders rights cannot be granted to folders of lower levels of the tree It is necessary that the folders are shared up to the highest level the highest folder must be saved right under the root folder If folders which are save in a non shared folder the user to which the folders are delegated cannot see and access these folders in MS Entourage For security reasons
411. to double click on the alert window to view the event Click the Dismiss all Dismiss buttons to cancel the selected reminder or all reminders The dismissed reminder will not be displayed any more unless it relates to a repeated event 62 1 8 Calendar E Reminder Kerio MailServer 6 Microsoft Internet Explorer 5 Call Mr Coldwell Friday 06 23 2006 11 30 AM Subject Due in y Meeting 6 minutes overdue 1 call Mr Coldwell 1 hours Dismiss all Dismiss Close Hit the Remind me later button to be reminded in 10 minutes T Remind me later Figure 1 50 Reminder Warning 1 The reminder window is active only when Kerio WebMail is running Alerts are displayed only if reminders are set in the default personal Calendar and Tasks folders default folders which are created with each user account Reminding alerts are not displayed for custom calendar and task folders Show time as In this item users can select the state of the user during the time of the event Three status modes are available free tentative busy and out of office Selecting the state is useful e g when the Free Busy server is used for scheduling and communication for more details on this topic see chapter 1 8 6 Private The Private option allows hiding of the event in case the calendar is shared with other users Events set as private cannot be viewed by other users for details see chap ter 1 8 3 Comment To any eve
412. to reply to your email This feature also ensures that you do not forget to turn the rule off once returned to the office Kerio Outlook Connector Out of office message is now enabled Would you like to disable it Figure 6 20 Possible cancellation of the Out of office rule 6 7 Spam filter Kerio MailServer contains the SpamAssassin antispam filter SpamAssassin is based on content analysis spam messages usually contain specific attributes that can be searched for and eval uated by the filter Each message is assigned a numeric score if this value exceeds the limit set in Kerio MailServer the message is marked as spam The spam filter may let some spam messages through from time to time by mistake their score is low and mark some regular messages as spam their score is too high For the reasons above the antispam filter allows modification to the database used for recognition of spam messages This method however requires user input Users have to reassign the incorrectly evaluated messages to correct types spam non spam so that the filter learns to recognize them in the future Kerio Outlook Connector uses the Spam and Not spam buttons located in the toolbar to mark the messages correctly Highlight the incorrectly marked message and click one of the buttons The filter receives information regarding update of the database This decreases chance for incorrect deliveries You can add the Spam and Not spam buttons to
413. to the Free Busy server arise check the following settings 1 InTools Options open the Preferences tab see figure 6 35 and in the Calendar section click on Calendar options 279 Chapter 6 Kerio Outlook Connector Other gt Spam gt Out of office xl Preferences Preferences Mail Setup Mail Format Spelling Security E mail e Change the appearance of messages and the way they are handled Junk E mail E mail Options Customize the appearance of the Calendar IV Default reminder fis minutes gt Calendar Options Figure 6 35 Preferences Calendar 2 Inthe Calendar options dialog click on the Free Busy options button at the bottom of the window see figure 6 36 Advanced options 1 Enable alternate calendar English z eregorian z Options When sending meeting requests over the Internet use iCalendar Format Free Busy Options Resource Scheduling Time Zone TN Figure 6 36 Calendar Options 3 This opens the Free Busy options dialog Check the Search location settings This en try must include the URL address at which the Free Busy server is located the Kerio MailServer s address in this specific case The URL address must follow this pattern http ip_address_of_the_server port freebusy SERVER NAME An example of correct URL address is shown at figure 6 37 280 6 13 Troubleshooting Free Busy Options http mail comp
414. ts etc fn public fn ContactRoot only public contact folders will be searched through fn Contacts cn wsmith company com fn ContactRoot only the Contacts folder of the jsmith company com user will be searched through fnzPublicContacts fn public fn ContactRoot only the public PublicContacts folder will be searched through 308 9 3 Scheduling of meetings 9 3 Scheduling of meetings As well as in Kerio WebMail see section 1 8 6 and MS Outlook section 6 9 in MS Entourage it is also possible to schedule meetings using the Free Busy server built in Kerio MailServer Free Busy server is a special tool allowing us to see when other participants of a meeting are busy or free for the meeting To see whether the participant is free or not go to the edit dialog s Scheduling tab see figure 9 9 Free Busy server exploits information on user s free time from the calendar of the particular user However the meeting initiator can only see when the attendee is free or busy It is not possible to view particular details on the user s activities The Free Busy feature also provides information on how much busy the user is Degree of user s busyness is suggested by the color The color key is shown at the bottom of the Sched uling tab This implies that this type of calendar is perfect for planning of meetings and sessions The user who adds a new meeting can view when the people involved are free or busy It is there
415. tton behavior On the standard two button mouse the right mouse button shows the context menu KerioMesiiServer6 S INBOX Clear B jsmith company com a C3 OES 1 gt Calendar 34 admin company com Benjamin Flykiller Meeting Diane Peterson Reports Diane Peterson Invoice John Wayne Holidays m amp Deleted Items c Drafts 3 Junk E mail E Notes RSS Feeds Sent Items aM Tasks 3 Public folders Figure 1 15 The pop up menu for creation of a new item message contact event etc 1 4 5 Moving and copying items Kerio WebMail allows moving and copying of items between folders Variety of methods can be used for this purpose and it depends on the user s choice which one they feel more com fortable with The methods are described in the following section The Drag amp Drop method The Drag amp Drop method is a simple way how to move and copy an item by using the left mouse button 1 Put the mouse pointer over the item to be moved Hold the left mouse button and drag the item over the destination folder Release the mouse button 24 1 4 The Kerio WebMail environment Note To copy the selected item s hold the Ctrl key or Alt on Mac OS X 2 Hold down the mouse button and the Ctr key when copying and drag the item to another folder KerioMesiiServer6 INBOX Logout Q Settings A Newmal v Repy 3 Forward gaspam h ts
416. u 2 This opens a dialog with Apple Mail settings Click on the Junk Mail icon to open the Junk Mail tab see figure 13 1 800 Mi Enable junk mail filtering When junk mail arrives Q Mark as junk mail but leave it in my Inbox Q Move it to the Junk mailbox 9 Perform custom actions Click Advanced to configure The following types of messages are exempt from junk mail filtering M Sender of message is in my Address Book M Sender of message is in my Previous Recipients V Message is addressed using my full name M Trust junk mail headers set by my Internet Service Provider Filter junk mail before applying my rules Figure 13 1 The Junk Mail tab 3 Make sure that the Perform custom actions Click Advanced to configure is set for the When junk mail arrives item If not change the setting Click on Advanced 5 to open another configuration dialog and fill the Perform the following actions entry in as described below see figure 13 2 e In the first menu select Move Message e Inthe second one select the Junk E mail folder The process is shown at figure 13 2 6 Click OK to confirm settings 365 Chapter 13 Support for Apple Mail Description Dunk 000 If all of the following conditions are met f Sender is not in my Address Book H al f Sender is not in my Previous Recipients H f Message is not addressed to my Full Name A i f Message is Junk Mail A
417. ubscriber s mailbox their folder tree Subscription can be done as follows 1 In MS Outlook go to Tools Account Settings 2 Double click on Kerio MailServer KOC Offline Edition and in the account settings select the Other tab Kerio Outlook Connector Configuration Account Server Details Other Mailboxes m Mailboxes Connect to the following mailboxes John Wayne lt jwayne Gcompany com E mail address or user name dpeterson company com E E Figure 5 30 Other mailboxes 3 Click on Add and in the Attach Mailbox dialog enter the user s username with domain in format user nameQdomain e g jwayne company com The subscribed folder is displayed in a separate root folder the highest level folder If you add users of the same user they are added as subfolders under this root This implies that if you subscribe folders of 5 different users their folders will be saved in 5 different roots Each root is labeled with the name of the user who shared the folder s with us 5 10 2 Public folders Public folders are special type of folders which are shared for reading to all users of the particular domain or of the particular mailserver it depends on server settings Public folders help especially share information across the company For example company s events are set in the public calendar so that everybody can see when the events happen and view their 239 Chapter 5 Kerio Outlook Conne
418. up Mail Format Speling Other Kerio MailServer Out of Office Fr Send automated reply that I m out of office p Customize Reply Junk E mail Spam IV Confirm marking of an e mail as junk e mail JV Move suspected junk e mail to the Junk E mail folder Trusted Senders Filtering Rules 5 The rules will be applied to all messages delivered to the server A Filtering Rules Other Preferences IV Show warning if the Kerio Outlook Connector is not set as the default store ma oe Figure 5 23 The Junk E mail tab Trusted Senders To avoid cases when email from our business partners and friends is marked as spam by automatic tests and moved to the Junk E mail folder it is possible to add their addresses to a special whitelist which will not be tested against spam automatic tests are focused in chapter 5 8 Addresses can be added under Tools Options on the Kerio MailServer tab see figure 5 23 On this tab click on Trusted Senders This opens a dialog see figure 5 24 where addresses can be defined Add trusted E mail address name domain This address must be specified in the username domain format Trust senders included in the Contacts folder This option allows that messages from users belonging to the default contact folder are not tested against spam This option supposes that email addresses in one s contact list are trustworthy If this option is enabled it is not necessa
419. update of the database This decreases chance for incorrect deliveries You can add the Spam and Not spam buttons to the toolbar in Tools Customize menu or remove them The Toolbars tab includes the Kerio Outlook Connector option Simply select or unselect it by clicking to enable disable the bar with the buttons The Spam button displays a warning message by default To treat the message as spam and discard it a confirmation is required To enable disable warning alerts go to the Tools gt Options menu on the Kerio MailServer tab 234 5 9 Grouping and searching of messages Warning If the Spam Not Spam buttons are not available after installation or startup of MS Outlook it is necessary to remove Kerio Outlook Connector from all forbidden items of MS Outlook see chapter 6 13 1 5 9 Grouping and searching of messages Kerio Outlook Connector Offline Edition supports grouping of messages by categories and searching in message bodies 5 9 1 Message grouping Grouping of messages helps make work with email more transparent and comfortable as well as search for one or multiple messages by defined criteria Messages can be grouped by columns items in message lists From Subject Received etc Grouping by columns can be set as follows 1 Right click on the message list header and in the context opp up menu select the Group By This Field option see figure 5 25 L3 Inbox Y D 8 From
420. urce managers and their rights are addressed in the following section Reservation management In certain situations it is necessary that a resource is booked even if it has already been reserved or that there is no other way than to make the reservation by a phone call For such purposes there exists a user with special rights who is a manager of the company resources Resource managers can access resource calendars with administration rights This implies that they can edit remove or move reservations in the particular resource calendar They can also create new reservations 222 5 4 Calendars If you are a resource manager first it is necessary to subscribe calendars of all resources that you would manage 1 2 5 Go to Tools Account Settings Click on the Kerio account and press Change Go to the Other Mailboxes tab and click on Add Kerio Outlook Connector Configuration x Account Server Details Other Mailboxes Repair To view folders shared to you by other users attach their mailboxes by adding the usernames to the list Attached mailboxes projector company com gt Attach Mailbox Ed E mail address or user name mt e Lio l_e Figure 5 15 Configuration dialog of the Kerio account Other Mailboxes In the Attach Mailbox dialog enter source name including the domain see figure 5 15 If you are a manager of multiple resources subscribe all calendars as described in ste
421. use a special dialog in MS Outlook to complete desired email addresses and save them under a common name Any time when sending an email message to such a group simply enter the name of the corresponding distribution list in the To entry instead of filling in all addresses involved Distribution lists are helpful if email is often sent to a group of addressees For example to a group of friend with whom you meet for a sport or a group of your subordinates Kerio MailServer supports storage of distribution lists on the server Thanks to this fact distribution lists created in MS Outlook can be available also in Kerio WebMail and vice versa Distribution lists can be created in contact folders For details on distribution lists and their management refer to any MS Outlook user guide 5 4 Calendars This section describes which actions besides creating changing and removing of events allow connection between MS Outlook and Kerio Outlook Connector Offline Edition There is no doubt that the main advantage is the option of meeting scheduling and management of web calendars only in Outlook 2007 5 4 1 Appointments Meeting is a special type of calendar event allowing adding and management of other attendees for details refer to chapter 1 8 6 1 Open anew event dialog to enter subject and site where the event meeting will take place 218 5 4 Calendars For successful authentication to Free Busy specify the Subject item in
422. user who has decided to share it with other users or groups of users and grant specific rights to them In this case mapping is subscription of shared folders by users with appropriate rights Here is an example for better understanding of the issue There are two invoice clerks in a company Both accept orders by email so they use special email folders for these orders If any of them goes for vacations or has to stay at home for any reasons the other one needs to access her order folders The clerks both need rights to access the work folders of each other This can be enabled by sharing of the folders They simply select folders to share and set access rights for the other user the other clerk If the user rights are set correctly we can start the mapping Mapping is always performed by the user with whom the particular folder was shared The user simply opens a corresponding dialog in MS Outlook where she specifies her name The shared folder then appears in the user s folder tree It only depends on the access rights assigned to the folder Mapped folders can be available e for reading only e for reading and writing e for administration purposes 250 6 5 Shared and public folders Folder Sharing In MS Outlook with the Kerio Outlook Connector folders can be shared in Properties dialog window of the particular folder To open the Properties window right click on a corresponding folder This opens the context menu w
423. utes v Include reminders F Include tasks Finish Cancel Figure 8 2 Subscription to calendars Calendar name Name of the calendar for reference in Windows Calendar Name of the corresponding calendar folder as saved in Kerio MailServer is automatically filled in the entry This name can be edited Update interval The Update interval menu allows setting of regular refresh of the calendar Include reminders The option allows including of reminders in the calendar subscription However subscription of reminders is not recommended The calendar is in read only mode and reminders cannot be closed Include tasks Not supported in Kerio MailServer Warning In Windows Calendar subscribed calendars ara available only for reading and it is therefore not possible to edit add or remove individual events 296 8 2 Calendar publishing 8 2 Calendar publishing Calendars can be published to the following stores to a personal account in Kerio MailServer to an account of another Kerio MailServer user username and password are required unless the user creates a new calendar folder and shares it to any WebDAV server in the Internet In their stores on the server published calendars are available for reading only and it is there fore not possible to edit events or add new ones Calendars can be published through the Share Published menu This opens a dialog see figure 8 3 where URL address can be sp
424. uttons displaying problems Sometimes it may happen that the Spam Not Spam buttons may be missing on the toolbar when the Kerio Outlook Connector or MS Outlook is started In such a case it is necessary to allow Kerio Outlook Connector in forbidden items of MS Outlook The dialog for forbidden items can be found under Help About Microsoft Office Outlook Click Disabled items to open the dialog and simply uncheck Kerio Outlook Connector 6 13 2 Installation and configuration of MS Outlook 2000 The installation of Kerio Outlook Connector in Outlook 2000 is different from the installation in previous versions 1 Outlook 2000 must have Service Pack 3 installed if the Service Pack is missing the instal lation of Kerio Outlook Connector will fail Outlook 2000 must be installed in the Corporate or Workgroup mode If the installation of Outlook 2000 is performed in the Internet only mode change the mode in Tools Options Email services Reconfigure email support the installation disc of Outlook 2000 might be required 2 Another difference applies to the new profile creation For more information about profiles and their creation in Outlook see chapter 6 2 1 After a successful installation of Kerio Outlook Connector create a new profile This can be done in the following ways e Creating of multiple profiles by a migration performed by the system administra tor e Creating a profile by hand If a migration tool is us
425. ved or sent to co workers Co workers can accept or reject it Acceptance or rejection status is shown on the Co workers tab see figure 1 68 81 Chapter 1 Kerio WebMail ET Edit task Kerio MailServer 6 Microsoft Internet Explorer Send update F Save and close amp Recurrence General Co workers Name lt E mail gt John Smith lt jsmith company com gt Sohn Wayne lt jwayne company com gt 000000 Diane Peterson lt dpeterson company com gt 2 w amandaBlack lt ablak company com gt Maimtowland lt alan lowland eu gt SSS Jane Houston lt jhouston othercompany com gt m Select Add PrP PPP bE Figure 1 68 Task acceptance rejection Task recurrence Click The dialog where recurrence can be set is opened by the Recurrence icon provided in the upper part of the task edit window E Recurrence Kerio MailServer 6 Microsoft Internet Explorer OF x Range of recurrence No end date C End after fio occurrences C End by 05 30 2006 E Recurrence pattern C daily C Recur every so day every fi month C celie Recur every 3 z Tuesday every fi month monthly C yearly Remove recurrence OK Cancel Figure 1 69 Task recurrence 82 1 9 Tasks Recurrence pattern Multiple recurrence patterns are available daily weekly monthly yearly E
426. vice Email For Exchange with Kerio MailServer provide the following options and features Nokia N73 and N95 supports the ActiveSync protocol version 2 5 Nokia N73 and N95 supports synchronization of the following folder types e Inbox other email folders are not synchronized e Calendar the default private calendar e Contacts the default private contact folder DirectPush Technology this technology allows mobile devices to keep open HTTP S connection with the server Whenever a new item is received or any change is per formed in any folder changes are synchronized immediately Kerio MailServer supports Global Address Lookup this feature allows to look up email addresses in all contact folders available to the particular user including public folders This version allows installation of the root certificate on the device this implies that it is also possible to use the Kerio MailServer s self signed certificate for encryption Email For Exchange does not support the following features It is not possible to synchronize public and shared folders It is not possible to accept reject an invitation Invitations can be viewed in Inbox but it cannot be manipulated it does not offer the Accept and Reject buttons and it is not displayed in the calendar 4 11 RoadSync Kerio MailServer supports the RoadSync 2 0 application developed by DataViz RoadSync en ables synchronization between Kerio MailServer and mob
427. w message sending and Sent Items are also synchronized The Sent Items folder is synchronized in a single direction the to server direction and the desktop client consequently includes also messages sent from Palm Treo The folder is not synchronized in the other direction since Palm Treo cannot read the folder e Calendar events of the Calendar application included in Palm Treo are synchronized e Contacts synchronization of contacts is supported only on Palm Treo 680 and 700p e DirectPush Technology this technology allows mobile devices to keep open HTTP S connection with the server Whenever a new item is received or any change is per formed in any folder changes are synchronized immediately e Kerio MailServer supports Global Address Lookup this feature allows to look up email addresses in all contact folders available to the particular user including public folders e Wipe Kerio MailServer administrator can remove all synchronized folders remotely This feature may be helpful in case that the device is stolen or lost Note To include also notes tasks and contacts in the synchronization it is necessary to install the Palm Desktop on the desktop computer and use it for the synchronization More information is provided in the Palm Treo user s guide 4 8 Versa Mail settings It is not necessary to install the VersaMail application since it is included in the Palm OS it can be found under Applications
428. ween the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse To allow the encryption it is required that an SSL certificate is installed on the device If your company uses certificates authorized by a commercial certification authority it is possible that your device already includes support for SSL encryption If the company uses a certificate generated by Kerio MailServer or a certificate signed by an internal authority it is necessary to install another certificate on the device For guidelines for this procedure see section 4 2 Once the server name is set and SSL encryption enabled click on Next to open the following page of the configuration wizard On the second page set your login data see figure 4 41 177 Chapter 4 Data synchronization with mobile devices User Information abc Yl User name jsmith Password Domain company com Save password Figure 4 41 ActiveSync user login data definition User name Use this entry to specify the user name used for authentication to Kerio MailServer Password Use this entry to specify the password used for authentication to Kerio MailServer Domain Use this textfield to enter the email domain name usually it is the part of your email address after the symbol Save password If you do not wish to be asked for the login data by each startup of the synchroniza tion enable th
429. well as smooth opening of other Kerio WebMail windows and dialogs 16 1 2 Authentication to Kerio WebMail OOH a a g Main Tabs Feeds Privacy Security Advanced he s Figure 1 5 Options Content Advanced JavaScript Settings UH Figure 1 6 Advanced JavaScript Settings Log out Users should always log out when they finish working in Kerio WebMail To log out use the Logout link in the upper right corner of the window After logout users get disconnected from Kerio MailServer immediately which prevents misuse of such connection Note By disconnection all windows associated with Kerio MailServer are closed 17 Chapter 1 Kerio WebMail 1 3 Integration with Windows Mac OS X Linux Integration with Windows Mac OS X Linux is a handy tool that helps use Kerio MailServer and its features even more effectively and in a more comfortable way It is a web page where you can find for example e Kerio Outlook Connector download link e the script for automatic creation of profiles in MS Outlook extended with the Kerio Outlook Connector e URL address of your Calendar personal folder it can be used for subscription of the calendar in another calendar supporting application e alink for download of the certificate for mobile devices The content of the page depends on the operating system from which it is accessed Apart from the operating system it depends also on other circumstances such
430. y It is recommended not to use this wizard to create a KMS Exchange account Note Settings for MS Entourage can slightly differ for versions 2004 and 2008 The following description matches the MS Entourage 2008 configuration Follow these instructions to set the account l In the Tools menu select Accounts This opens the account management dialog see fig ure 9 4 In this dialog click on New In the new account wizard just opened click on Configure Account Manually and in the menu select the Exchange account type eoo Accounts Mai News Directory Service Figure 9 4 Accounts 303 Chapter 9 MS Entourage support 2 This opens an Exchange account settings dialog see figure 9 5 On the Account Settings tab set the following parameters it Account Options Advanced Delegate Mail Security Account name kms account Personal information Name lohn Smith E mail address ismith company com Authentication 0 Use my account information Account ID jsmith Domain company com Password IITIIIIIII M Save password in my Mac OS keychain Q Use Kerberos authentication Kerberos ID None gt Server information Exchange server mail company com This DAV service requires a secure connection SSL Override default DAV port 80 Learn about connecting to an Exchange account Gre GOD Figure 9 5 Account Settings Account name The name of the email account N
431. ynchronization of calendars over Kerio Sync Connector is stopped automatically upon setting a CalDAV account This does not affect synchronization of contacts 10 2 1 Automatic configuration Kerio Technologies have developed a tool for automatic configuration of CalDAV accounts in Apple iCal This implies that now you simply download and run this tool on your computer The only information required for the installation is as follows e username and password for the corresponding account e username and password for an account with administration rights for the workstation Launching iCal Config Tool 1 The tool can be downloaded from the special page Integration with Mac OS X To open this page go to the Kerio WebMail interface s Settings Integration with Mac OS X see figure 10 1 A Settings Settings oe Mail filters gt f Out of office Subscribe shared folders amp Change password Integration with Mac Figure 10 1 Kerio WebMail Settings 326 10 2 CalDAV support Note For detailed instructions on authentication to Kerio WebMail refer to chapter 1 2 On the Integration with Mac OS X page just opened see figure 10 2 click on the Auto configure iCal link Integration with Mac Windows Linux Connect Kerio MailServer to your Mac ff Apple iCal 3 Auto configure iCal Mac OS x 10 5 a Manually configure iCal Mac OS X 10 5 Use this as Account URL https jsmith company com caldav
432. ynchronization settings Sync outgoing items as they are sent This option allows immediate synchronization with the server whenever a new mes sage is sent or a new event or contact created Click on Peak Times to open a dialog see figure 4 17 where intervals for peak time can be set L ActiveSync T z Til 1 30 fok Peak Times Select the days and times when you receive the most e mail for example during working hours Peak days M TWTF Start Time 08 00 AM E End Time 04 00 PM e Peak hours are based on current device time Figure 4 17 ActiveSync synchronization peak times 9 Save the settings by the Ok button To test whether the settings allow proper functionality use the Sync button in the ActiveSync main window This button can be used for manual synchronization whenever needed 4 4 2 ActiveSync settings in Smartphone Edition It is not necessary to install the ActiveSync application since it is included in the Windows Mobile operating system it can be found under Start gt ActiveSync 163 Chapter 4 Data synchronization with mobile devices Before the starting to configurate it is necessary to check if connection of the device to net work is set correctly required for connection to the mailserver This can be tested for example by using Internet Explorer to connect to Kerio WebMail see chapter 1 2 If the connection does not fail you can start to set ActiveSync 1 Open the Start menu and
433. yption is enabled for any traffic between Kerio MailServer and Palm Treo on default port 443 It is recommended not to change these settings unless necessary It is above all not recommended to disable SSL Unsecured connections can be tapped by unauthorized persons To allow the encryption it is required that an SSL certificate is installed on the device If your company uses certificates authorized by a commercial certification authority it is possible that your device already includes sup port for SSL encryption If the company uses a certificate generated by Kerio MailServer or another internal certificate it is necessary to install another certificate on the device For guidelines for this installation see section 4 2 Changing port number Under certain circumstances parameters of your mailserver may be config ured in a way that non standard ports are used If the HTTP service used for the synchronization is running on a non standard port ask you network ad ministrator to give you this information and specify the correct port number in the Port Number entry e Setting authentication against the proxy server In the last step of the wizard see figure 4 54 click on Advanced The next step of the wizard just opened covers the issue of SSL encryption see above Click on Next This opens a dialog covering the issue of authentication against the proxy server see figure 4 56 where it is possible to enable Proxy authentication and specify u
434. yption of any traffic between the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse To enable traffic encryption it is necessary that an SSL certificate is installed in Kerio MailServer To get the certificate go to the Kerio WebMail login page in Safari see section 1 2 and click on Download SSL certificate Port Default ports for communication must be changed as follows For HTTPS 8443 443 to enable the Use SSL option use port 443 For HTTP 8008 80 200 4 12 Apple iPhone Note The settings apply if standard ports for HTTP protocol are set on the server If connection to the server with these settings fails contact your network administrator an check that non standard ports are not used for Kerio MailServer traffic Account URL In the existing URL change the port number so that it matches the number specified for Port To view new calendars go to the Calendar application by clicking on Calendars In the list simply click on the calendar you want to open Subscription to calendars To subscribe calendar in the iCalendar format follow these steps l In Apple iPhone go to Settings Mail Contacts Calendars Select Add Account Other Add Subscribed Calendar Enter the following account data Server Insert URL in this pattern servername ical If the account authentication fails check the following ite

Kerio MailServer 6 - Kerio Technologies

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