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1. After the installation process is finished you will be automatically redirected to the next dialog Control buttons There are two control buttons available in this dialog e Minimize The installation process may take several minutes Click the button to minimize the dialog window into an icon visible on the system bar The dialog appears again once the installation is completed e Cancel This button should only be used if you want to stop the current installation process Please mind that in such a case your AVG Internet Security 2014 will not be installed HE ava 3 8 Congratulations The Congratulations dialog confirms that your AVG Internet Security 2014 has been fully installed and configured AVG 2014 Installer ANG Internet Security Congratulations Your software has been successfully installed V I want to improve my security by participating in AVG Product Improvement Program in accordance with AVG Privacy Policy Product Improvement Program and Privacy Policy Here you can decide whether you want to participate in the Product Improvement Program for details see the chapter AVG Advanced Settings Product Improvement Program that collects anonymous information on detected threats in order to increase the overall Internet security level All data are treated as confidential and in compliance with AVG Privacy Policy click the Privacy Policy link to get redirected to AVG website http www avg co
2. Opens a standalone dialog for advanced configuration of the Firewall HE ava component Help contents Opens the AVG help files Get support Opens the AVG website http ww avg com at the customer support center page Your AVG Web Opens the AVG website http www avg com About Viruses and Threats Opens the online virus encyclopedia on AVG website http www ava com where you can look up detailed information on the identified virus Re Activate Opens the Activate AVG dialog with the data you have provided during the installation process Within this dialog you can enter your license number to either replace the sales number you have installed AVG wth or to replace the old license number e g when upgrading to a new AVG product Register now MyAccount Connects to the registration page of the AVG website htto Aww ava com Please fill in your registration data only customers who register their AVG product can receive free technical support If using the trial version of AVG Internet Security 2014 the latter two items appear as Buy now and Activate allowing you to buy the full version of the program right away For AVG Internet Security 2014 installed with a sales number the items display as Register and Activate About AVG Opens a new dialog with four tabs providing data on your purchased license and accessible support product and program information and the full wording of the license agreem
3. change location Muna Updated 7 17 13 11 00 AM Local Time Channel 25 C a Sunrise 05 07 AM Sunset 08 52 PM 2 Thursday Hi 28 C Lo 18 C Friday Hi 28 C Lo 16 C Today Hi 27 C Lo 17 C e Facebook This buttons allows you connect to the Facebook social network directly from within the SF ava AVG Security Toolbar e Shortcut buttons for quick access to these applications Calculator Notepad Windows Explorer HE ava 8 AVG Do Not Track AVG Do Not Track helps you identify websites that are collecting data about your online activities The AVG Do Not Track that is a part a AVG Security Toolbar shows the websites or advertisers collecting data about your activity and gives you the choice to allow or disallow it AVG Do Not Track provides you with additional information about privacy policy of each respective service as well as a direct link to Opt out from the service if that is available In addition AVG Do Not Track supports the W3C DNT protocol to automatically notify sites that you don t want to be tracked This notification is enabled by default but can be changed at any time AVG Do Not Track is provided under these terms and conditions AVG Do Not Track is enabled by default but can be easily disabled at any time Instructions can be found in the FAQ article Disabling the AVG Do Not Track feature For more information on AVG Do Not Track please visit our w
4. e Save Saves all changes you have performed on this tab or on any other tab on this dialog and switches back to the Scheduled scans overview Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all your requirements Ka Use the green arrow in the upper left section of the dialog to get back to the Scheduled scans overview WE ava 11 4 3 Location ANG Internet Security Scheduled Scan Whole Computer Scan Desktop Computer Location Network Special locations ocal hard drives On the Location tab you can define whether you want to schedule scanning of the whole computer or scanning of specific files or folders In case you select scanning of specific files or folders in the bottom part of this dialog the displayed tree structure activates and you can specify the folders to be scanned expand items by clicking the plus node until you find the folder you wish to scan You can select multiple folders by checking the respective boxes The selected folders will appear in the text field on the top of the dialog and the drop down menu will keep your selected scan history for later use Alternatively you can enter the full path to the desired folder manually if you enter multiple paths it is necessary to separate wth semi colons without extra spaces Within the tree structure you can also see a branch called Special locations Bel
5. plus all local disks including the flash disk but excluding floppy disk CD drives 9 4 3 Cache Server The Cache Server Settings dialog refers to the cache server process designed to speed up all types of AVG Internet Security 2014 scans Ni AVG Internet Security Advanced Settings Appearance Sounds Temporarily Disable AVG Protection Caching enabled Computer Protection AntiVirus Anti Rootkit Cache Server Settings Enable adding new files into cache CAUTION Disabling any of these options may decrease your system performance It is strongly recommended to keep them enabled Email Protection Web Browsing Protection Identity Protection Scans Schedules Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks O ea THK The cache server gathers and keeps information on trustworthy files a files is considered trustworthy if signed wth digital signature on a trustworthy source These files are then automatically considered to be safe and do not need to be re scanned therefore these files are skipped during scanning The Cache Server Settings dialog offers the following options for configuration e Caching enabled on by default uncheck the box to switch off the Cache Server and empty the cache memory Please note that scanning might slow down and overall performance of your computer decrease as every single file in use will be scanned for
6. Once the scheduled scan is enabled you may edit its configuration via the Edit scan schedule button You can also click the Add scan schedule button to create a new scan schedule of your own O Scan whole computer Settings The button is divided into two sections Click the Scan whole computer option to immediately launch the scanning of the entire of your computer for details on the scan of the whole computer please see the respective chapter called Predefined scans Scan whole computer Clicking the Settings section will take you to the configuration dialog of the whole computer scan O Scan specific files or folders Settings Again the button is divided into two sections Click the Scan specific files or folders option to immediately launch the scanning of selected areas of your computer for details on the scan of the selected files or folders please see the respective chapter called Predefined scans Scan specific files_or folders Clicking the Settings section will take you to the configuration dialog of the specific files_or folders scan O Scan computer for rootkits Settings The left section of the button labeled Scan computer for rootkits launches the immediate anti rootkit scanning for details on the rootkit scan please see the respective chapter called Predefined scans Scan computer for rootkits Clicking the Settings section will take you to the configuration dialog of the rootkit scan 11 1 Predefined Sc
7. The license number will be in the confirmation email that you received after purchasing your AVG Internet Security 2014 online You must type in the number exactly as shown If the digital form of the license number is available in the email it is recommended that you use the copy and paste method to insert it How to use the Copy amp Paste method Using the Copy amp Paste method to enter your AVG Internet Security 2014 license number into the program ensures that the number is correctly entered Please follow these steps e Open the email containing your license number e Click the left mouse button at the beginning of the license number hold and drag the mouse to the end of the number and then release the button The number should now be highlighted e Press and hold Ctrl and then press C This copies the number e Point and click the position where you would like to paste the copied number e Press and hold Ctrl and then press V This pastes the number to the location you selected Control buttons As in most setup dialogs there are three control buttons available HE ava e Cancel click to exit the setup process immediately AVG Internet Security 2014 will not be installed e Back click to go one step back to the previous setup dialog e Next click to continue the installation and go one step further 3 4 Select type of installation The Select type of installation dialog offers the choice of two install
8. all editions e Windows 8 x32 and x64 and possibly higher service packs for specific operating systems Note The Identity component is not supported on Windows XP x64 On this operating system you can install AVG Internet Security 2014 but only without the IDP component 2 2 Minimum amp Recommended HW Requirements Minimum hardware requirements for AVG Internet Security 2014 e Intel Pentium CPU 1 5 GHz or faster e 512 MB Windows XP 1024 MB Windows Vista Windows 7 of RAM memory e 1 3 GB of free hard drive space for installation purposes Recommended hardware requirements for AVG Internet Security 2014 e Intel Pentium CPU 1 8 GHz or faster e 512 MB Windows XP 1024 MB Windows Vista Windows 7 of RAM memory e 1 6 GB of free hard drive space for installation purposes HE ava 3 AVG Installation Process To install AVG Internet Security 2014 on your computer you need to get the latest installation file To make sure you are installing the up to date version of AVG Internet Security 2014 it is recommended that you download the installation file from the AVG website http www avg com The Support Downloads section provides a structured overview of the installation files for each AVG edition If you are not sure which files you need to download and install you may want to use the Select product service at the bottom of the web page After you answer three simple questions this service defines the exact f
9. dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning e Scan system environment on by default scanning will also check the system areas of your computer Enable thorough scanning off by default in specific situations Suspicions about your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get infected just to be absolutely sure Remember though that this method is rather time consuming e Scan for rootkits on by default Anti Rootkit scan searches your computer for possible rootkits i e programs and technologies that can cover malware activity in your computer If a rootkit is detected this does not necessarily mean your computer is infected In some cases specific drivers or sections of regular applications may be misleadingly detected as rootkits You should also decide whether you want to scan e All file types with the option of defining exceptions from scanning by providing a list of comma separated after being saved the commas change into semicolons file extensions that should not be scanned Selected file types you can specify that you want to scan only files that can be infected files that cannot get infected wil not be scanned for instance some plain text files or some other non executable files
10. installed components installed email protection and system information e Program On this tab you can find information on the program file version and on the third parties code used in the product e License Agreement The tab offers the full wording of the license agreement between you and AVG Technologies HE ava 5 1 4 Options The maintenance of AVG Internet Security 2014 is accessible via the Optionsitem Click the arrow to open the roll down menu Scan computer launches a scan of the whole computer Scan selected folder Switches to the AVG scanning interface and allows you to define within the tree structure of your computer which files and folders should be scanned Scan file Allows you to run an on demand test on a single specific file Click this option to open a new window with the tree structure of your disk Select the desired file and confirm the scan launch Update Automatically launches the update process for AVG Internet Security 2014 Update from directory Runs the update process from the update files located in a specified folder on your local disk However this option is only recommended as an emergency e g in situations where there is no connection to the Internet for example your computer is infected and disconnected from the Internet your computer is connected to a network with no access to the Internet etc In the newly opened window select the folder where you have p
11. no matter whether the user interface of your AVG Internet Security 2014 is opened or closed Open AVG Temporarily disable AVG protection Scan gt Firewall Run Quick Tune Log in to AVG MyAccount Update now Help AVG System Tray Icon display e M amp F in full color with no added elements the icon indicates that all AVG Internet Security 2014 components are active and fully functional However the icon can also be displayed this way ina situation when one of the components is not fully functional but the user has decided to ignore the component state Having confirmed the ignore for component state option you express you are aware of the component s error state but for some reason you wsh to keep it so and you do not want to be warned about the situation e E the icon with an exclamation mark indicates that a component or even more components is in error state Always pay attention to such a warning and try to remove the configuration issue fora component that is not set up properly In order to be able to perform the changes in the component s configuration double click the system tray icon to open the application user interface For detailed information on which components is in error state please consult the security status info section e SE the system tray icon can further be displayed in full color with a flashing and rotating beam of light This graphic version signalizes a currently launched update pro
12. since these names do not refer to what the scan actually checks On the other hand an example of a good descriptive name would be System area scan etc On the Settings tab you will find a list of scanning parameters that can be optionally switched on off Unless you have a valid reason to change these settings we recommend that you keep the predefined configuration e Heal remove virus infection without asking me on by default if a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically the infected object will be moved to the Virus Vault Report potentially unwanted programs and spyware threats on by default check to activate scanning for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security Report enhanced set of potentially unwanted programs off by default mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default Scan for tracking cookies off
13. AVG Installer dialog provides then the full wording of the AVG license agreement AVG 2014 Installer ANG Welcome to AVG Installer By installing this product you are agreeing to the following terms and conditions of the AVG 2014 License Agreement and the AVG Fair Processing Notice END USER SOFTWARE LICENSE AGREEMENT IMPORTANT READ THIS AGREEMENT AGREEMENT CAREFULLY IT IS A LEGAL CONTRACT GOVERNING YOUR USE OF SOFTWARE CERTAIN SERVICES PROVIDED BY AVG AND AVG COLLECTION AND USE OF CERTAIN PERSONALLY IDENTIHABLE INFORMATION BY CLICKING THE ACCEPT ACTIVATE OR SIMILAR OPTION OR INSTALLING OR USING THE ACCOMPANYING SOFTWARE PRODUCT YOU ON BEHALF OF YOURSELF AND OR THE COMPANY Privacy Policy Printable version Please read the entire text carefully To confirm that you have read understood and accept the agreement press the Accept button If you do not agree with the license agreement press the Decline button and the installation process will be terminated immediately AVG Privacy Policy Besides the license agreement this setup dialog also offers you the option to learn more about AVG Fair Processing Notice AVG Personalization and AVG Privacy Policy all mentioned functions are displayed in the dialog in the form of an active hyperlink that takes you to the dedicated website where you can find detailed information Click the respective link to get redirected to AVG website http www avg com
14. Block All Click this button located in the bottom section of the dialog to to say you do not wish any data collection activity at all However please keep in mind that this action may break functionality in the respective webpage where the service is running ff you do not want to block all the detected services at once you can specify whether the HE ava service should be allowed or blocked individually You may allow running of some of the detected systems e g Web Analytics these systems use the collected data for their own website optimization and this way they help to improve the common Internet environment for all users However at the same time you may block the data collection activities of all processes classified as Ad Networks Just click the icon next to the respective service to block the data collection the process name will appear as crossed out or to allow the data collection again 8 4 AVG Do Not Track settings The Do Not Track Options dialog offers the following configuration options Do Not Track B Do Not Track Options Do Not Track is enabled Ad Networks Accelerator Media Addtosny Baynote Observer Connextra 09090 9 f BLOCK ALL 4 Back Defaults Notify web sites that I do not want to be tracked using DNT HTTP header WB ava Do Not Track e Do Not Track is enabled By default the DNT service is active switch ON To disable the servi
15. Ni AVG Internet Security Advanced Settings cE Language Selection Temporarily Disable AVG Protection Language changes require AVG to be restarted amp Computer Protection Select user interface language Email Protection English Web Browsing Protection Identity Protection Scans System Tray Notifications amp Schedules Display system tray notifications i Update Exceptions Virus Vault AVG Self Protection Resident Shield automatic threat removal notifications Privacy Preferences Scanning notifications Ignore Error Status Advisor Known Networks Update notifications E Component change notifications Firewall notifications C Network connection points Blocked applications Email Scanner notifications Statistical notifications Po ae O bea ox o Language selection In the Language selection section you can chose your desired language from the drop down menu The selected language will then be used for the entire AVG Internet Security 2014 user interface The drop down menu only offers those languages you have previously selected to be installed during the installation process plus English English is always installed automatically by default To finish switching your AVG Internet Security 2014 to another language you have to restart the application Please follow these steps e Inthe drop down menu select the desired language of the application e Confirm your selection by pressing the Apply button right hand bottom
16. Personalization off by default this feature anonymously analyzes behavior of programs and applications installed on your PC Based on this analysis AVG can offer you services targeted directly to your needs to secure your HE ava maximum safety Most common threats Nowadays there are far more threats out there than plain viruses Authors of malicious codes and dangerous websites are very innovative and new kinds of threats emerge quite often the vast majority of which are on the Internet Here are some of the most common Virus is a malicious code that copies and spreads itself often unnoticed until the damage is done Some viruses are a serious threat deleting or deliberately changing files on their way while some viruses can do something seemingly harmless like playing a piece of music However all viruses are dangerous due to the basic ability of multiplying even a simple virus can take up all the computer memory in an instant and cause a breakdown e Worm is a subcategory of virus which unlike a normal virus does not need a carrier object to attach to it sends itself to other computers self contained usually via email and as a result often overloads email servers and network systems e Spyware is usually defined as a malware category malware any malicious software including viruses encompassing programs typically Trojan horses aimed at stealing personal information passwords credit card numbers o
17. SF Ava Generate a scan result file Report macros Report password protected files Report archive bombs repeatedly compressed archives Ignore locked files Report to file file name Append to the report file Report uninfected files as OK Do not allow CTRL BREAK to abort Enable MBR BOOT check Scan active processes Report Potentially unwanted programs Report enhanced set of Potentially unwanted programs Scan registry Scan cookies Display help on this topic Display help on this topic Set scan priority Low Auto High see Advanced settings Scans Shutdown computer upon scan completion Force computer shutdown upon scan completion Scan Alternate Data Streams NTFS only Report files with hidden extensions Scan files with infectable extensions only Enable thorough scanning Check for false positives Report re compressed archive files HE ava 11 4 Scan Scheduling With AVG Internet Security 2014 you can run scan on demand for instance when you suspect an infection has penetrated your computer or based on a scheduled plan It is highly recommended that you run the scans based on a schedule this way you can make sure your computer is protected from any possibility of getting infected and you will not have to worry about if and when to launch the scan You should launch the Whole Computer scan regularly at least once a week However if possible launch the scan of your entire computer daily as set up in t
18. a system restore point is created In case the update process fails and your operating system crashes you can always restore your OS to its original configuration from this point This option is accessible via Start All Programs Accessories System tools System Restore but any changes can be recommended to experienced users only Keep this check box ticked if you want to make use of this functionality Use DNS update on by default with this item marked once the update is launched your AVG Internet Security 2014 looks for information about the latest virus database version and the latest program version on the DNS server Then only the smallest indispensably required update files are downloaded and applied This way the total amount of data downloaded is minimized and the update process runs faster Require confirmation to close running applications on by default this will help you make sure no currently running applications will be closed without your permission if required for the update process to be finalized Check computer time on by default mark this option to declare you wish to have notifications displayed in case the computer time differs from the correct time more than by a specified number of hours 9 10 1 Proxy EF AVG Internet Security Advanced Settings Appearance Sounds Update Settings Proxy Temporarily Disable AVG Protection Don t use proxy Computer Protection Email Protection Web Brow
19. are not too likely to be infected by a virus Again you can specify by extensions which files should always be scanned o Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extensions are rather Suspicious and should be scanned at all times Adjust how quickly scan completes Within this section you can further specify the desired scanning speed dependent on system resource usage By default this option value is set to the user sensitive level of automatic resource usage If you want the scan to run faster it will take less time but the system resources used will increase significantly during the scan and will slow down your other activities on the PC this option can be used when your computer is switched on but nobody is currently working on it On the other hand you can decrease the system resources used by extending the scanning duration Set additional scan reports Click the Set additional scan reports link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported AVG Internet Security Scan Reports m Report sword protected archives m Report password protected documents O Report locked files m Report files containing macros T Report hidden extensions _ _ A Controls in the dialog
20. by default this parameter specifies that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives off by default this parameter specifies that the scanning should check all files even if they are stored inside an archive e g ZIP RAR HE ava e Use heuristics on by default heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning e Scan system environment on by default scanning will also check the system areas of your computer Enable thorough scanning off by default in specific situations Suspicious of your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get infected just to be absolutely sure Remember though that this method is rather time consuming Scan for rootkits on by default Anti Rootkit scan searches your computer for possible rootkits i e programs and technologies that can cover malware activity in your computer If a rootkit is detected this does not necessarily mean your computer is infected In some cases specific drivers or sections of regular applications may be misleadingly
21. detailed information 8 2 Information on tracking processes The list of detected data collection services provides just the name of the specific service To make a conversant decision about whether the respective service should be blocked or allowed you may need to know more Move your mouse over the respective list item An information bubble appears providing detailed data on the service You will learn whether the service collects personal data or other data available whether the data are being shared with other third party subjects and whether the collected data are being filed for possible further use Do Not Track 6 Trackers on this page What is tracking 3 Web Analytics 0 blocked Comscore Beacon Personal data collection x gt lt Non Personal data collection f Data sharing x Gt Data retention x gt _ Privacy Policy 1 Ad Networks 1 blocked GeweSeence WY 3 Social Buttons 0 blocked Facebook Social Plugins Google 1 Twitter Button BLOCK ALL o 4 Settings WB ava Do Not Track In the lower section of the information bubble you can see the Privacy Policy hyperlink that redirects you to the website dedicated to privacy policy of the respective detected service 8 3 Blocking tracking processes With the lists of all Ad Networks Social Buttons Web Analytics you have now the option to control which services should be blocked You can go two ways e
22. enhanced if you install more firewalls It is more probable that some conflicts between these two applications wil occur Therefore we recommend that you use only one firewall on your computer and deactivate all others thus eliminating the risk of possible conflict and any problems related to this AVG Internet Security lt Firewall Firewall mode Automatic Fite and printer sharing Connected to Network 2 settings F Reset to default Details Firewall enforces an access control policy between your computer and the network by blocking permitting traffic Show notification Available Firewall modes Firewall allows you to define specific security rules based on whether your computer is located in a domain is a standalone computer or even a notebook Each of these options requires a different level of protection and the levels are covered by the respective modes In short a Firewall mode is a specific configuration of the Firewall component and you can use a number of such predefined configurations e Automatic In this mode the Firewall handles all network traffic automatically You will not be invited to make any decisions Firewall will allow connection for each known application and at the same time a rule will be created for the application specifying that the application can always connect in the future For other applications Firewall will decide whether the connection should be allowed or block
23. find the following controls Their functionality is the same whether they belong to one security service or another Email Scanner or Anti Spam Co Enabled Disabled The button may remind you of a traffic light both in appearance and in functionality Single click to switch between two positions The green color stands for Enabled which means that the security service is active and fully functional The red color represents the Disabled status i e the service is deactivated If you do not have a good reason to deactivate the service we strictly recommend that you keep the default settings for all security configuration The default settings guarantees the optimum performance of the application and your maximum security If for some reason you wish to deactivate the service you will be warned about the possible risk immediately by the red Warning sign and the information that you are not fully protected at the moment Please mind that you should activate the service again as soon as possible Within the Email Scanner section you can see two of traffic light buttons This way you can separately specify whether you want to have the Email Scanner checking the incoming or outgoing messages or both By default the scanning is on for incoming messages while off for outgoing mail where the risk of infection is rather low O Settings Click the button to get redirected to advanced settings interface Precisely the respective dialog opens an
24. folders you want to scan The path to each selected folder will be generated automatically and appear in the text box in the upper part of this dialog There is also the option of having a specific folder scanned while all its sub folders are excluded from this scan to do that write a minus sign in front of the automatically generated path see screenshot To exclude the entire folder from scanning use the parameter Finally to launch the scan press the Start scan button the scanning process itself is basically identical to the Whole computer scan EF AVG Internet Security lt Scan Specific Files or Folders m Desktop a g Computer a Network 88 Special locations ill s Local hard drives m Program Files Wm EP My Documents folder m Shared Documents On urisini inline v notification Scan configuration editing You can edit the Scan Specific Files or Folders configuration in the Scan Specific Files or Folders Settings dialog the dialog is accessible via the Settings link for the Scan specific files or folders within the Scan options dialog It is recommended that you keep the default settings unless you have a valid reason to change them s 9 AVG Internet Security Scan Specific Files or Folders Settings Heal remove virus infections without asking me Report potentially unwanted programs and spyware threats C Report enhanced set of potentially unwanted programs O Scan for trackin
25. iiitetcttcs iinet iirc iiieeeseerreeeressers renee einen EEEREN 45 8 2 Information on tracking PrOoCeSSES tite eee te eee 47 8 3 Blocking tracking ProceSS S sstttssseteete teense anes eee eee este eee eteeeee eee eee eet eeteeeneesen EEEE REE 47 8 4 AVG Do Not Track Settings 111 etree tt eerie neta 48 9 AVG Advanced Settings ss s s 1ss1155555055051uuunuunnunnnnnunnnnnnnnnnnnnnnnn nnmnnn nnna 49 9 1 APPCarancesststeeeeee ee et eee ee eee ee eee en een eta ea eee ea ee eee ee eee ee eee ee eee eeneeeereeeereeeerereeeeeeeneeetes 49 CWENN CR ee re ee ee Cerro reece rere 52 9 3 Temporarily disable AVG protection e settee ete e teeter een en ee 53 9 4 Computer Protections eeseeee eect ee eet eee eee eee eee eee ee EEE eee EEE EE Een EE Renee Renee EE EED 54 9 5 Email SGanimerterncies 3 thiees fi eariteesdiear bai E E ud EE EEE ONEA EA ee ies 58 9 6 Web Browsing Protection tettte etter eee e eee RESEN EE EENEN 72 9 7 Identity Protections s stessetete ete ee ete ee ete et en en ene ee eee ee eee ee eee ee enna ee ea ee nea eeeenee ee eeeeenees 75 9 8 Sans tiissttanisstiateteesiaaindd gna aaa aeiia daba iNED ta iaa EPa iai Eai 76 9 9 SChedUleSssi is teimaaaet ads timatecta winners iiiienediias Ceaeenied SEPARACE TEEN ERAR AET EEEE ENERE TEE Cameras 81 9 10 Updates see re terete ener eeeeeeee ee eee nent nein ieee inet 89 9 11 EXC ptionS 11 etter eee eens eneeaeeeene ee neet ENEAN 93 912 Virus Vault arrera ne nrn aE TAERA
26. including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not likely to be infected by a virus Again you can specify by extensions which files should always be scanned Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extensions are rather suspicious and should be scanned at all times Adjust how quickly scan completes Within the Adjust how quickly scan completes section you can further specify the desired scanning speed dependent on system resource usage By default this option value is set to user sensitive level of automatic resource usage If you want the scanning to run faster it will take less time but the system resources used will increase significantly during the scan and will slow down your other activities on the PC this option can be used when your computer is switched on but nobody is currently working on it On the other hand you can decrease system resources used by extending the scanning duration Set additional scan reports Click the Set additional scan reports link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported 4 AVG Internet Security Scan Reports C Report pass
27. network traffic to and from your computer Consequently this will make it vulnerable to hacker attacks Please always consider this option carefully Please note a specific automatic mode that is also available within Firewall This mode is silently activated if either the Computer or Identity protection component gets turned off and your computer is therefore more vulnerable In such cases Firewall will only automatically allow known and absolutely safe applications For all others it will ask you for decision This is to compensate for the deactivated protection components and to keep your computer safe 10 2 Applications The Application dialog lists all applications that have tried to communicate over the network so far and icons for the assigned action EF AVG Internet Security General This list displays applications installed on this computer that might need to communicate over the network Each application can be assigned a specific rule for communication over File and Printer Sharing networks allow block ask for permission You can also apply advanced rules Application Name v Action Priority Application Rules TORE 3 Advanced settings VProtect Application wa Allow lr C PROGRAM FILES X86 AVG SECURE SEA Services and controller app Advanced settings C WINDOWS SYSTEM32 SERVICES EXE Prevalence reporter Allow C PROGRAM FILES X86 AVG AVG2014 AV si Microsoft Winlogon Allow c AWINDOWS SYS
28. program program database version license details and a list of quick support links Troubleshooting in help file A new Troubleshooting section is available directly in the help file included with AVG Internet Security 2014 to open the help file press F1 key in any dialog in the application This section provides a list of the most frequently occurring situations when a user desires to look up professional help for a technical issue Please select the situation that best describes your problem and click it to open detailed instructions leading to the problem solution AVG website Support Center Alternatively you can look up the solution to your problem on the AVG website http www avg com In the Support Center section you can find a structured overview of thematic groups dealing with both sales and technical issues Frequently asked questions On the AVG website http www avg com you can also find a separate and elaborately structured section of frequently asked questions This section is accessible via the Support Center FAQs and Tutorials menu option Again all questions are divided in a well organized way into sales technical and virus categories AVG ThreatLabs A specific AVG related website lt AVG_ THREATLABS s is dedicated to virus issues providing structured overview of information related to online threats You can also find instructions on removing viruses spyware and advice on how to stay protected Discus
29. should be daily if possible Less urgent program updates can be weekly 15 1 Update launch To provide the maximum security available AVG Internet Security 2014 is by default scheduled to look for new virus database updates every four hours Since AVG updates are not released according to any fixed schedule but rather in response to the amount and severity of new threats this check up is highly important to make sure your AVG virus database is kept up to date all the time If you want to check the new update files immediately use the Update now quick link in the main user interface This link is available at all times from any user interface dialog Once you start the update AVG will first verify whether there are new update files available If so AVG Internet Security 2014 starts to download them and launches the update process itself You will be informed about the update results in the slide dialog over the AVG system tray icon Should you wish to reduce the number of update launches you can set up your own update launch parameters However it is strictly recommended that you launch the update at least once a day The configuration can be edited within the Advanced settings Schedules section specifically in the following dialogs e Definitions update schedule e Program update schedule e Anti Spam update schedule 15 2 Update levels AVG Internet Security 2014 offers two update levels to select from e Definitions update contains cha
30. simply deactivate the scheduled Anti Spam update temporarily and switch it on again later EF AVG Internet Security Advanced Settings Appearance Sounds Enable this task Temporarily Disable AVG Protection Computer Protection Email Protection Identity Protection Scans Schedule running Schedule Schedules Run every Scheduled Scan hourts Definition Update Schedule Program Update Schedule O Run at specific times C Update Exceptions Virus Vault O Run on computer startup AVG Self Protection TE minute detay Privacy Preferences Ignore Error Status Advanced scheduling options Advisor Known Networks Run when computer starts up if task has been missed ET Within this dialog you can set up some detailed parameters for the update schedule The text field called Name deactivated for all default schedules states the name assigned to this very schedule by the program vendor Schedule running Here specify the time intervals for the newly scheduled Anti Spam update launch The timing can either be defined by the repeated Anti Spam update launch after a certain period of time Run every or by defining an exact date and time Run at specific time interval or possibly by defining an event that the update launch should be associated with Action based on computer startup Advanced schedule options This section allows you to define under which conditions the Anti Spam update should should no
31. the Schedule tab you can find the text field where you can specify the name of the scan schedule that is currently being defined Try to always use brief descriptive and apt names for scans to make it easier to later differentiate the scan from others For example it is not appropriate to call the scan by the name New scan or My scan since these names do not refer to what the scan actually checks On the other hand an example of a good descriptive name would be System area scan etc In this dialog you can further define the following parameters of the scan e Schedule running Here you can specify time intervals for the newly scheduled scan launch The timing can either be defined by the repeated scan launch after a certain period of time Run every or by defining an exact date and time Run at specific time interval or possibly by defining an event that the scan launch should be associated with Run on computer startup Advanced schedule options This section allows you to define under which conditions the scan should should not be launched if the computer is in low power mode or switched off completely Once the scheduled scan is launched in the time you have specified you will be informed on this fact via a pop up window opened over the AVG system tray icon A new AVG system tray icon then appears in full color with a flash light informing a scheduled scan is running Right click on the running scan AVG icon to open a conte
32. the Whole Computer scan dialog the Shell Extension Scan dialog also includes the section named Other settings related to AVG User Interface where you can specify whether you want the scan progress and scan results to be accessible from the AVG user interface You can also specify that the scan result should only be displayed in case an infection is detected during scanning 9 8 4 Removable Device Scan The editing interface for Removable Device Scan is also very similar to the editing dialog AVG Internet Security Advanced Settings Appearance Sounds Temporarily Disable AVG Protection Scan Settings Computer Protection Email Protection Web Browsing Protection Identity Protection Scans Whole Computer Scan Specific Files or Folders Scan Shell Extension Scan C Enable removable device scan Schedules Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks O ena or The Removable Device Scan is launched automatically once you attach any removable device to your computer By default this scan is switched off However it is crucial to scan removable devices for potential threats since these are a major source of infection To have this scan ready and launched automatically when needed mark the Enable Removable device scan option Note For a description of specific parameters please consult the chapter 9 9 Schedules In the Schedules section you can
33. the specific AVG Threat Lab website at http ww avgthreatlabs com where you can find information on various websites security and the current threat level online o Toolbar Help opens the online help covering all AVG Security Toolbar functionality o Submit Product feedback opens a web page with a form that you can fill in and tell us how you feel about the AVG Security Toolbar o End User License Agreement opens the AVG website at page providing the full wording of the license agreement related to use of your AVG Internet Security 2014 o Privacy Policy opens the AVG website at page where you can find the the full wording of AVG Privacy Policy o Uninstall AVG Security Toolbar opens a web page providing a detailed description of how to deactivate the AVG Security Toolbar in each of the supported web browsers o About opens a new window with the information on the currently installed AVG Security Toolbar version e Search field search the Internet using the A VG Security Toolbar to be absolutely secure and comfortable since all displayed search results are hundred percent safe Fill in the keyword or a phrase into the search field and press the Search button or Enter e Site Safety this button opens a new dialog providing information on the current threat level Safe of the page you are just visiting This brief overview can be expanded and displayed with full details of all security activities related to the pa
34. this location use the Browse button to display the drive structure and select the respective folder HE ava To revert to the default destination pre set by the software vendor use the Default button Then press the Next button to proceed to the Custom Options dialog Control buttons As within most setup dialogs there are three control buttons available e Cancel click to exit the setup process immediately AVG Internet Security 2014 will not be installed e Back click to go one step back to the previous setup dialog e Next click to continue the installation and go one step further 3 5 Custom options The Custom Options dialog allows you to set up detailed parameters for the installation AVG 2014 Installer ANG Internet Security Custom Options AVG Add Ons AVG Add Ons Email Protection Identity Additional installed languages Web Browsing Firewall Quick Tune SISSESSS88 The Component Selection section provides an overview of all AVG Internet Security 2014 components that can be installed If the default settings do not suit you you can remove add specific components However you can only select from components that are included in your purchased AVG edition Highlight any item in the Component Selection list and a brief description of the respective component will be displayed on the right side of this section For detailed information on each component s fu
35. time Tested objects Infections E Whole Computer Scan 6 25 2013 11 4 6 25 2013 11 4 2386 A View details Delete result The Scan results overview dialog is accessible via the Options History Scan results menu item in the upper line navigation of the AVG Internet Security 2014 main window The dialog provides a list of all previously launched scans and information on their results e Name scan designation it can either be the name of one of the predefined scans or a name you have given to your own scheduled scan Every name includes an icon indicating the scan result 2 green icon informs there was no infection detected during the scan El blue icon announces there was an infection detected during the scan but the infected object was removed automatically HE ava 2 red icon warns there was an infection detected during the scan and it could not be removed Each icon can either be solid or cut in half the solid icons stands for a scan that was completed and finished properly the cut in half icon means the scan was canceled or interrupted Note For detailed information on each scan please see the Scan Results dialog accessible via the View details button in the bottom part of this dialog Start time date and time when the scan was launched End time date and time when the scan ended Tested objects number of objects that were checked during scanning Infections number of virus infections det
36. time and the web page download might be slowed significantly You can use the slide bar to specify the maximum size of a file that is still to be scanned with Online Shield Even if the downloaded file is bigger than specified and therefore will not be scanned with Online Shield you are still protected if the file is infected the Resident Shield will detect it immediately Exclude host IP domain you can type the exact name of a server host IP address IP address wth mask or URL or a domain that should not be scanned by Online Shield into the text field Therefore only exclude hosts that you can be absolutely sure would never provide dangerous website content O 9 7 Identity Protection Identity Protection is an anti malware component that protects you from all kinds of malware spyware bots identity theft using behavioral technologies and provides zero day protection for new viruses for a detailed description of the component s functionality please consult the Identity chapter The Identity Protection settings dialog allows you to switch the elementary features of the Identity Protection component on off E AVG Internet Security Advanced Settings Appearance p Sounds Identity Protection Settings Temporarily Disable AVG Protection Activate Identity Protection amp Computer Protection O Always prompt Email Protection 4 Automatically quarantine detected threats E Web Browsing Protection Automatically
37. to the list You can delete individual entries by pressing the Remove button the respective network will then be considered unknown and potentially unsafe again In this dialog window you can check which networks are considered to be known EF AVG Internet Security Advanced Settings Appearance r R z AVG Advisor Known Networks List Temporarily Disable AVG Protection p d Network MAC Address Computer Protection Email Protection Web Browsing Protection Identity Protection Scans Schedules Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status ET Note The known networks feature within AVG Advisor is not supported at Windows XP 64 bit HE ava 10 Firewall Settings The Firewall configuration opens in a new window where in several dialogs you can set up advanced parameters for the component Firewall configuration opens in a new window where you can edit the advanced parameters of the component in several configuration dialogs The configuration can be displayed alternatively in either basic or expert mode When you first enter the configuration window it opens in the basci version providing editing of the following parameters e General e Applications e File and Printer Sharing At the bottom of the dialog you will fins the Expert mode button Press the button to display further items in the dialog navigation for very advanced Firewall configuration e Advance
38. well as an IP address for example 123 45 67 89 for a name If the mail server uses a non standard port you can type this port behind the server name using a colon as the delimiter for example imap acme com 8200 The standard port for IMAP communication is 143 e Additional Settings specifies more detailed parameters o Local port used in specifies the port on which the communication from your mail application should be expected You must then specify in your mail application this port as the port for IMAP communication o Connection in this drop down menu you can specify which kind of connection to use regular SSL SSL default lf you choose a SSL connection the data sent is encrypted without the risk of being traced or monitored by a third party This feature is available only when the destination mail server supports it e Email client IMAP Server Activation check uncheck this box to activate deactivate the IMAP server specified above 9 5 2 Anti Spam EF AVG Internet Security Advanced Settings Appearance Sounds Temporarily Disable AVG Protecti Turn on Anti Spam protection Computer Protection E Email Protection amp Email Scanner Anti Spam Settings Mark message as spam if the score is greater or equal to More Aggressive Less Aggressive Performance Whitelist Move message to the junk folder Microsoft Outlook plugin onty Blacklist Expert Settings Web Browsing Protection F 9 Modify subject for
39. 2014 the Identity Alert service is not included If you like to use this type of protection follow the Upgrade to Activate button to get redirected to the dedicated webpage where you can purchase the Identity Alert license Please mind that even wth the AVG Premium Security editions the Identity Alert service is currently available in selected regions only US United Kingdom Canada and Ireland 6 4 Email Protection The Email Protection component covers the following two security services Email Scanner and Anti Spam e Email Scanner One of the most common sources of viruses and trojans is via email Phishing and spam make email an even greater source of risks Free email accounts are more likely to receive such malicious emails as they rarely employ anti spam technology and home users rely quite heavily on such email Also home users surfing unknown sites and filling in online forms with personal data such as their email address increase exposure to attacks via email Companies usually use corporate email accounts and employ anti spam filters etc to reduce the risk The Email Protection component is responsible for scanning every email message sent or received whenever a virus is detected in an email it is removed to the Virus Vault immediately The component can also filter out certain types of email attachments and add a certification text to infection free messages Email Scanner is not intended for server platforms Anti Spam chec
40. 46 15 AVG Update ssccccsccccsesneeeseeeeseeneeeeeeeeeneeee nana eenee sense sea ene eaeeseaeeeeaeeeeeenseaenaenenaeaens 147 15 1 Update JAUN CH tect etter eee eee ee eee eee eee eee eee eee teeta eee en eeneneas 147 15 2 Update JOQVES ttt tt ern rere eee eee eee eee eee ee eee ee eee en eeneeeae 147 16 FAQ and Technical SUpporte 2 eeeeeeeeee eter ee eee ee eee eee ee eee e eases ee ee eee eeeeeeeeeeee 149 HE ava 1 Introduction This user manual provides comprehensive user documentation for AVG Internet Security 2014 AVG Internet Security 2014 provides multiple layers of protection for everything you do online which means you don t have to worry about identity theft viruses or visiting harmful sites AVG Protective Cloud Technology and AVG Community Protection Network are included meaning we collect the latest threat information and share it with our community to make sure you receive the best protection You can shop and bank online safely enjoy your life on social networks or surf and search with confidence of a real time protection You may also want to use other sources of information Help file A Troubleshooting section is available directly in the help file included with AVG Internet Security 2014 to open the help file press F1 key in any dialog in the application This section provides a list of the most frequently occurring situations when a user desires to look up professional help for a technical issue Plea
41. CEARA E EAERI FAE NANETA NENA NAE VARUNA NE ECARE ENE KEERA ARAS ne 95 9 13 AVG Self ProteChion e110 tsi istic cscsceeha A SAKRA KRANE NENA KANARA AKARNA AEEA ANAA ANDA RAKAR AAAA DEE E ERIRRAA 96 9 14 Privacy PreferenCeSstststtrsrrrrtrtrtttrtrttttrtrtr ttnt tnnrAEEENENEANEENAEENNENENEEENEEEEAEEEREEEEEEEEAE 96 9 15 Ignore Error StatUS stsses trserrrtrtrtrtrsrrtttttrtttrntttntrAnEEAENEAENENEEENNENEAENENEEENAE NESEN EEEEEENE 99 9 16 Advisor Known Networkg serinin rrrrinriana rnan nnn nnn NNKANKAN ANAKE EA ENANTA NEENA NNNNA S AEEKA 99 10 Firewall SettiNgS s s 5s555550510uu00uuunnnunnnnnnnnnnnnnnnn nnna 101 10 1 Genera a A ATT 101 10 2 Applications e terete ete errant ee ee eea neers eens een REENE EEE EE EEE 103 10 3 File and printer Sharing steerer 104 10 4 Advanced SettingS sstreeteet eet teee eee eee eee eeee eet eea nese eee eee een ene eeteeeee een etaeeeert genes 105 10 5 Defined NEEWOFKS 1tiit Wits icine trivia errs sie dw ie aa aAa Ea aaia Enia 106 10 6 System SEIVICES sett e rete te ee EEE EERE EEE EEE EEE eee eee eee EEE 107 10 7 LOGS vrrtttteteet eee tect e eee e tenet eee e eee teen etna ee eee ee eee ee eee ee eee ee nee eeneeeaeeeeeeeneerensene nes 108 11 AVG SCANMiNngs 1eceeeeeee scene eee eee e nese nee ee ene ee eee e eee 111 HE ava 11 1 Predefined SCanS s ssss ssssssssssssnuesnnnnunennnnnnnennnnnnnennnnnnnennnnnnnennnnnnnennnnnnnennnnnnnenn 112 11 2 Scanning in Wind
42. HE ava AVG Internet Security 2014 User Manual Document revision 2014 05 21 8 2013 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek dolecek ics muni cz This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler This product uses compression library libbzip2 Copyright c 1996 2002 Julian R Seward HE ava Contents d oicceilllede Peerrerrecerr ee Ter cere Cee re rrr err rrr rr rrr rer rrr Tre rrr errr rer rrr 5 2 AVG Installation Requirements TTTTTITITETETITTTTTI LETT rier irieeirieeiriier rier eeeeteeeeeeeeeeeeee 6 21 Operation Systems Supported Tere ete eee eke ee ee ee eee eee ce ect ee nce ee er eT 6 2 2 Minimum amp Recommended HW Requirements IL cree re cree ee eC en rece I Mer ee ee teri 6 3 AVG Installation ProC SSisticiiiiiiscscciss cecnns civcscceenscdcctnenededsceuaceecndssscennesaacsdenensectssneas 7 3 1 Welcome Language Selection een tee cence rrr ns 7 3 2 Welcome License Agreement POCeCCeCerrrrerrrrrerrrrr rrr rr rre reer rrr rere rrr errr reer eee ree eee ee rere ee ey 8 3 3 Activate your leks 8 Uae eee ee ee er eee rere 9 3 4 Select type OF installation settee eee ener e
43. Security Advanced Settings Appearance R x Sounds Anti Rootkit Settings Temporarily Disable AVG Protection Running this scan manually is not usually necessary because whole computer scans Computer Protection also detect rootkits AntiVirus Cache Server Email Protection Scan drivers Web Browsing Protection Identity Protection Scans O Quick rootkit scan Schedules Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks Scan applications Full rootkit scan O bea Scan applications and Scan drivers enable you to specify in detail what should be included in anti rootkit scanning These settings are intended for advanced users we recommend that you keep all options switched on You can also pick the rootkit scanning mode e Quick rootkit scan scans all running processes loaded drivers and the system folder typically c Windows e Full rootkit scan scans all running processes loaded drivers the system folder typically c Windows plus all local disks including the flash disk but excluding floppy disk CD drives 11 2 Scanning in Windows Explorer Besides the pre defined scans launched for the entire computer or its selected areas AVG Internet Security 2014 also offers the option of quick scanning of a specific object directly in the Windows Explorer environment If you want to open an unknown file and you cannot be sure of its content you
44. Shield dialog it is possible to configure which files will be scanned by specific extensions 5 4 AVG Internet Security Advanced Settings Appearance Fj Sounds Files Scanned by Resident Shield Temporarily Disable AVG Protection O Scan all files Computer Protection amp AntiVirus Anti Rootkit Cache Server Email Protection Web Browsing Protection Identity Protection Scans RCE HIVES 386 ASP BAT BIN BMP B00 CHM CLA CLAS CMD CNM COM CPL DEV DLL D i Update 0 DRV EML EXE GIF HLP HT INF INI JPEG JPG JS LNK MD MSG NWS 0 Exceptions CX 0V PCX PDF PGM PHP PIF PL PNG POT PP SCR SHS SMM SWF SYS TIF VBE VBS VBX VXD WMF XL XML ZL ORTEN only infectable files and selected document types Always scan files with the following extensions Virus Vault AVG Self Protection Privacy Preferences Always scan files without extensions Ignore Error Status Advisor Known Networks O bea Mark the respective checkbox to decide whether you want to Scan all files or Scan infectable files and selected types of documents only To speed up the scanning and provide the maximum level of protection at the same time we recommend that you keep the default settings This way only infectable files will be scanned In the respective section of the dialog you can also find an editable a list of extensions defining files that are included in scanning Check the Always scan files without extensions on by default to ensure that even files with n
45. T READ THIS AGREEMENT CAREFULLY IT IS A LEGAL CONTRACT GOVERNING YOUR USE OF SOFTWARE CFRTAIN SFRVICFS PROVINEN RY AVG E I accept the terms of the AVG End User License Agreement amp Privacy Policy E I accept AVG Secure Search as my default search provider Learn more E I accept AVG Secure Search as my homepage and new tab page Learn more In the dialog you have the options to decide on the following configuration e accept the terms of the AVG End User License Agreement amp Privacy Policy this option needs to be confirm in order for the installation to continue e accept AVG Secure Search as my default search provider check to confirm you want to use the AVG Secure Search engine that closely cooperates with the Link Scanner Surf Shield for your maximum security online e l accept AVG Secure Search as my homepage and new tab page HE ava 3 7 Install progress The Install Progress dialog shows the progress of the installation process and does not require any intervention AVG 2014 Installer ANG Internet Security Install Progress Install features and updates Copying files Installation can take a few minutes Feel free to do other things while you Di E wait Please be aware that the installation does dose your browser tabs Minimize to taskbar so we do not recommend working online during the install Click the Minimize to taskbar button and we will notify you when completed
46. TEM32 WINLOGON EXE Local Security Authority Service as 7 tti C WINDOWS SYSTEM32 LSASS EXE Heeei Internet Explorer as P Allow Add O Eme T E The applications in the List of applications are those detected on your computer and assigned respective actions The following action types can be used e allow communication for all networks e block communication e i advanced settings defined Please note that only applications already installed could be detected By default when the new application tries to connect over the network for the first time the Firewall will either create a rule for it automatically according to the trusted database or ask you whether you wish to allow or block the communication In the latter case you will be able to save your answer as a permanent rule which will be then listed in this dialog Of course you can also define rules for the new application immediately in this dialog press Add and fill in the application s details Apart from applications the list also contains two special items Priority Application Rules at the top of the list are preferential and are always applied prior to the rules for any individual application Other Applications Rules at the bottom of the list are used as a last instance when no specific application rules apply e g for an unknown and undefined application Select the action that should be triggered when such an application attemp
47. able files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not likely to be infected by a virus Again you can specify by extensions which files should always be scanned Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extensions are rather suspicious and should be scanned at all times Adjust how quickly scan completes Within this section you can further specify the desired scanning speed dependent on system resource usage By default this option value is set to the user sensitive level of automatic resource usage If you want the scan to run faster it will take less time but the system resources used will increase significantly during the scan and will slow down your other activities on the PC this option can be used when your computer is Sy AVG switched on but nobody is currently working on it On the other hand you can decrease the system resources used by extending the scanning duration Click the Set additional scan reports link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported EF AVG Internet Security Scan Reports o Report password protected archives C Report pa
48. ail Scanner component For each detected object the following information is provided e Detection name description possibly even name of the detected object and its source e Result action performed with the detected object e Detection time date and time the suspicious object was detected e Object Type type of the detected object e Process what action was performed to call up the potentially dangerous object so that it could be detected In the bottom part of the dialog below the list you will find information on total number of detected objects listed above You can also export the entire list of detected objects in a file Export list to file and delete all entries on detected objects Empty list Control buttons The control buttons available within the Email Scanner detection interface are as follows e Refresh list updates the list of detected threats to switch back to the default AVG main dialog components overview use the arrow in the upper left hand corner of this dialog HE ava 14 5 Online Shield Results Online Shield scans the content of visited web pages and possible files included in them even before these are displayed in your web browser or downloaded to your computer If a threat is detected you will be warned immediately with the following dialog ANG Internet Security Threat Virus identified EICAR_Test Object name c Users Administrator Documents EICAR COM nfo Protect Me
49. ain security services AntiVirus and Data Safe e AntiVirus consists of a scanning engine that guards all files the system areas of the computer and removable media flash disk etc and scans for known viruses Any detected virus will be blocked from taking any action and will then be cleaned or quarantined in the Virus Vault You do not even notice the process as this so called resident protection runs in the background AntiVirus also uses heuristic scanning where files are scanned for typical virus characteristics This means that the AntiVirus can detect a new unknown wirus if the new virus contains some typical characteristics of existing viruses AVG Internet Security 2014 is also able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system various kinds of spyware adware etc Furthermore AntiVirus scans your system registry for suspicious entries temporary Internet files and allows you to treat all potentially harmful items in the same way as any other infection Data Safe enables you to create secure virtual vaults to store valuable or sensitive data in The contents of a Data Safe are encrypted and protected with a password of your choice so that nobody can access it without authorization AVG Internet Security Computer Protection AntiVirus Data Safe C ENABLED oO Settings Create Your Safe In Statistics eee Details eee Details AntiVir
50. ality of Email Scanner and virus checking Please read the respective chapter of the documentation carefully AutoSMTP IMAP Anti Spam amp Web Browsing Protection Identity Protection E Scans Schedules E Update Exceptions Add new server ox In this dialog you can set up a new Email Scanner server using the SMTP protocol for outgoing mail EF AVG Internet Security Advanced Settings Appearance Sounds SMTP Server Name Temporarily Disable AVG Protecti AutoSMTP Computer Protection E Email Protection Type of Login amp Email Scanner OPM elias Certification O Fixed host Servers POP3 Additional Settings E SMITE Local port used in email client Connection IMAP Regular Anti Spam Email Client SMTP Server Activation Web Browsing Protection Identity Protection E Scans Schedules E Update Exceptions Activate this server and use it for sending receiving emails O C ox o e SMTP Server Name in this field you can specify the name of newly added servers to add a SMTP server click the right mouse button over the SMTP item of the left navigation menu For automatically created AutoSMTP servers this field is deactivated e Type of Login defines the method for determining the mail server used for outgoing mail o Automatic login will be carried out automatically according to your email client settings o Fixed host in this case the program will always use the server specified here Please s
51. ans One of the main features of AVG Internet Security 2014 is on demand scanning On demand tests are designed to scan various parts of your computer whenever suspicion about possible virus infection arises Anyway it is strongly recommended that you carry out such tests regularly even if you think that no virus can be found on your computer In the AVG Internet Security 2014 you will find the following types of scan predefined by the software vendor 11 1 1 Scan whole computer Whole computer scan scans your entire computer for possible infections and or potentially unwanted programs This test will scan all hard drives on your computer will detect and heal any virus found or remove the detected infection to the Virus Vault Scanning the whole of your computer should be scheduled on your computer at least once a week Scan launch The Whole computer scan can be launched directly from the main user interface by clicking on the Scan now button No further specific settings have to be configured for this type of scan the scan will start immediately Within the Whole computer scan in progress dialog see screenshot you can watch its progress and results The scan can be temporarily interrupted Pause or canceled Stop if needed AVG Internet Security Reports Whole Computer Scan in progress Whole Computer Scan Objects scanned In progress Threats found 0 Currently scanning First time optimization scan in progr
52. ase see the description of specific parameters in the above paragraph Key Settings Click the button to get redirected to Firewall settings interface where you can edit all Firewall configuration Any configuration should be performed by experienced users only Li Reset to default Press this button to overwrite the current Firewall configuration and to revert to the default configuration based on automatic detection eee Details Click the button and a brief description of the highlighted service appears in the bottom part of th dialog Use the green arrow in the upper left section of the dialog to get back to the main user interface with the components overview 6 6 Quick Tune component The Quick Tune component is an advanced tool for detailed system analysis and correction for how the speed and overall performance of your computer might be improved It opens from the main user interface via the Fix Performance item AVG Internet Security Quick Tune component Quick Tune is ready to analyze your PC Category Results Severity Registry Errors Not yet analyzed Redi m stability Junk Files Not yet analyzed Takes up hard Fragmentation Not yet analyzed Red Broken Shortcuts Not yet analyzed lt E Windo or The following categories can be analyzed and fixed registry errors junk files fragmentation and broken shortcuts e Registry Errors will give you the number of errors in Windows Registry t
53. ation options Express and Custom Install AVG 2014 Installer ANG Internet Security Select type of installation Express Install recommended Install all standard features induding the desktop Gadget Custom Install Choose which features to install Recommended for advanced users Express installation For most users it is highly recommended that you keep the standard Express installation This way you install AVG Internet Security 2014 in fully automatic mode with settings predefined by the program vendor including the AVG Gadget This configuration provides maximum security combined with the optimal use of resources In the future if the need arises to change the configuration you will always have the option of doing so directly in the AVG Internet Security 2014 application Press the Next button to proceed to the following dialog of the installation process Custom installation Custom Install should only be used by experienced users who have a valid reason to install AVG Internet Security 2014 with non standard settings e g to fit specific system requirements If you decide for this option a new section called Destination Folder appears in the dialog Here you are supposed to specify the location where AVG Internet Security 2014 should be installed By default AVG Internet Security 2014 will be installed to the program files folder located on drive C as stated in the text field in the dialog If you want to change
54. aught as real spam messages This threshold range is not recommended for normal use In the Anti Spam settings dialog you can further define how the detected spam email messages should be treated e Move message to the junk folder Microsoft Outlook plugin only mark this checkbox to specify that each detected spam message should be automatically moved to the specific junk folder within your MS Outlook email client At the moment the feature is not supported in other mail clients e Add recipients of sent emails to whitelist tick this checkbox to confirm that all recipients of sent emails can be trusted and all email messages coming from their email accounts can be delivered e Modify subject for messages marked as SPAM tick this checkbox if you would like all messages detected as spam to be marked with a specific word or character in the email subject field the desired text can be typed in the activated text field e Ask before reporting wrong detection provided that during the installation process you agreed to participate in the Privacy Preferences project If so you allowed reporting of detected threats to AVG The report is made automatically However you may tick this checkbox to confirm you want to be asked before any detected spam gets reported to AVG to make sure the message should really be classified as spam The Engine Performance Settings dialog linked to via the Performance item of the left navigation offers
55. based on the application s behavior However in such a situation the rule will not be created and the application will be checked again when it tries to connect The automatic mode is quite unobtrusive and recommended for most users Interactive this mode is handy if you want to fully control all network traffic to and from your computer The Firewall will monitor it for you and notify you of each attempt to communicate or transfer data enabling you to allow or block the attempt as you see fit Recommended for advanced users only Block Internet access Internet connection is completely blocked you cannot access the Internet and nobody from outside can access your computer For special and short time use only e Disable Firewall protection not recommended disabling Firewall will enable all network traffic to and from your computer Consequently this will make it vulnerable to hacker attacks Please always consider this option carefully Please note a specific automatic mode that is also available within Firewall This mode is silently activated if either the Computer or Identity protection component gets turned off and your computer is therefore more vulnerable In such cases Firewall will only automatically allow known and absolutely safe applications For all others it will ask you for decision This is to compensate for the deactivated protection components and to keep your computer safe HE ava Dialog controls The
56. cation with the Mailshell servers i e the scanned data will be compared with Mailshell databases online Generally it is recommended that you keep the default settings and only change them if you have a valid reason to do so Any changes to this configuration should only be made by expert users The Whitelist item opens a dialog named Approved email senders list with a global list of approved sender email addresses and domain names whose messages will never be marked as spam 5 4 AVG Internet Security Advanced Settings Appearance Sounds Temporarily Disable AVG Protecti Approved Email Senders List amp Computer Protection Email Protection amp Email Scanner amp Anti Spam Settings Approved Email Senders List Expert Settings amp Web Browsing Protection Identity Protection Scans Schedules Update Exceptions Virus Vault AVG Self Protection O bea In the editing interface you can compile a list of senders that you are sure will never send you unwanted messages spam You can also compile a list of full domain names e g avg com that you know do not generate spam messages Once you have such a list of senders and or domain names prepared you can enter them by either of the following methods by directly entering each email address or by importing the whole list of addresses at once Control buttons The following control buttons are available e Edit press this button to open a dialog where you can manua
57. ccessible via the Options History Event History menu item in the upper line navigation of the AVG Internet Security 2014 main window Within this dialog you can find a summary of important events that occurred during AVG Internet Security 2014 operation The dialog provides records of the following types of events information about updates of the AVG application information on scanning start end or stop including automatically performed tests information on events connected with virus detection either by the resident shield or scanning including occurrence location and other important events For each event the following information is listed e Event Date and Time gives the exact date and time the event occurred e User states the name of the user currently logged in at the time that the event occurred e Source gives information about a source component or other part of the AVG system that triggered the event e Event Description gives a brief summary of what actually happened Control buttons e Refresh list press the button to updates all entries in the list of events e Close press the button to return to the AVG Internet Security 2014 main window HE ava 14 7 Firewall log This dialog is intended for an expert configuration and we recommend that you do not change any of the settings unless you are absolutely sure about the change The Logs dialog allows you to review the list of all logged Firewall actions and e
58. ce move the switch to the OFF position In the central section of the dialog you can see a box with a list of known data collection services that can be classified as Ad Networks By default Do Not Track blocks some of Ad Networks automatically and it remains up to your decision whether the rest should be blocked as well or left allowed To do so just click the Block All button under the list Or you may use the Default button to cancel all performed settings changes and to return to the original configuration Notify web sites In this section you can switch on off the Notify web sites that do not want to be tracked option on by default Keep this option marked to confirm that you want Do Not Track to inform the provider of a detected data collection service that you do not want to be tracked 9 AVG Advanced Settings The advanced configuration dialog of AVG Internet Security 2014 opens in a new window named Advanced AVG Settings The window is divided into two sections the left part offers a tree arranged navigation to the program configuration options Select the component for which you want to change the configuration or its specific part to open the editing dialog in the right hand section of the window 9 1 Appearance The first item of the navigation tree Appearance refers to the general settings of the AVG Internet Security 2014 user interface and provides a few elementary options of the application s behavior
59. cess e amp amp The alternative display of a full color icon with an arrow means that one of the AVG Internet Security 2014 scans is running now AVG System Tray Icon information HE ava The AVG System Tray Icon also informs about current activities within your AVG Internet Security 2014 and on possible status changes in the program e g automatic launch of a scheduled scan or update Firewall profile switch a component s status change error status occurrence via a pop up window opened from the system tray icon Actions accessible from AVG System Tray Icon AVG System Tray icon can also be used as a quick link to access the user interface of AVG Internet Security 2014 just double click the icon By right click the icon you open a brief context menu with the following options Open AVG click to open the user interface of AVG Internet Security 2014 Temporarily disable A VG protection the option allows you to switch off the entire protection secured by your AVG Internet Security 2014 at once Please remember that you should not use this option unless it is absolutely necessary In most cases it is not necessary to disable AVG Internet Security 2014 before installing new software or drivers not even if the installer or software wizard suggests that running programs and applications be shut down first to make sure there are no unwanted interruptions during the installation process If you do have to temporarily disabl
60. corner of the dialog e Press the OK button confirm e A new dialog pops up informing you that in order to change the language of the application you need to restart your AVG Internet Security 2014 HE ava e Press the Restart AVG now button to agree with the program restart and wait a second for the language change to take effect AVG Internet Security AVG needs to restart in order to change languages Restart AVG now Close System tray notifications Within this section you can suppress displaying system tray notifications on the status of the AVG Internet Security 2014 application By default the system notifications are allowed to be displayed It is highly recommended that you keep this configuration System notifications provide information for example on launching the scanning or updating process or on status changes of a AVG Internet Security 2014 component You should certainly pay attention to these notifications However if for some reason you decide that you do not wish to be informed in this way or that you would like only certain notifications related to a specific AVG Internet Security 2014 component to be displayed you can define and specify your preferences by checking unchecking the following options e Display system tray notifications on by default by default all notifications are displayed Uncheck this item to completely turn off the display of all system notifications When turned on you can
61. cting to a network Firewall informs whether it knows the network and how file and printer sharing will be set Blocked applications on by default when an unknown or suspicious application is trying to connect to a network Firewall blocks the attempt and displays a notification This is useful to keep you informed therefore we recommend to always keep the feature turned HE ava on o Email Scanner notifications on by default decide whether information on scanning of all incoming and outgoing email messages should be displayed o Statistical notifications on by default keep the option checked to allow regular statistical review notification to be displayed in the system tray o AVG Accelerator notifications on by default decide whether information on AVG Accelerator activities should be displayed The AVG Accelerator service allows smoother online video playback and makes additional downloads easier o Boot time improvement notifications off by default decide whether you wish to be informed about your computer boot time acceleration o AVG Advisor notifications on by default decide whether information upon AVG Advisor activities should be displayed in the slide panel on the system tray Gaming mode This AVG function is designed for full screen applications where any AVG information balloons displayed e g when a scheduled scan is started would be disturbing they could minimize the application or c
62. ctly in the user interface Generally in each dialog you will find one single specific feature that you can edit Its description is always included in the dialog itself You can edit the following parameters e Filtering language list country list approved IPs blocked IPs blocked countries blocked charsets spoofed senders e RBL RBL servers multihit threshold timeout maximum IPs e Internet connection timeout proxy server proxy authentication 9 6 Web Browsing Protection The LinkScanner settings dialog allows you to check uncheck the following features E AVG Internet Security Advanced Settings Appearance Sounds Temporarily Disable AVG Protection Enable Surf Shield Computer Protection Email Protection Web Browsing Protection LinkScanner Surf Shield Settings amp Online Shield Expert Settings Identity Protection Scans Schedules Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks O osm ox o e Enable Surf Shield on by default active real time protection against exploitative sites as they are accessed Known malicious site connections and their exploitative content are blocked as they are accessed by the user via a web browser or any other application that uses HTTP e Add Secured by LinkScanner off by default confirm this option to make sure that all messages sent from the Facebook MySpace socia
63. curity O Temporarily Disable AYG Protection Warning Disabling AVG protection will leave your computer vulnerable to threats You can re enable AVG protection at any time by right clicking the AVG tray icon and selecting Enable AVG protection Disable AVG for 10 minutes C Disable Firewall protection ax 9 4 Computer Protection 9 4 1 AntiVirus AntiVirus together with Resident Shield protect your computer continuously from all known types of viruses spyware and malware in general including so called sleeping and non active malware i e malware that has been downloaded but not yet activated EF AVG Internet Security Advanced Settings Appearance Sounds Temporarily Disable AVG Protection Enable Resident Shield Computer Protection Ask me before removing threats AntiVirus i AntiVirus Settings Anti Rootkit Report potentially unwanted programs and spyware threats Cache Server Email Protection Web Browsing Protection Identity Protection Scan boot sector of removable media Scans Schedules Update Scan files referred in registry E Report enhanced set of potentially unwanted programs O Scan files on close Use heuristics Exceptions C Enable thorough scanning Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks Enable protection of instant messaging and P2P downloads O C ox In the Resident Shield Settings dialog you can activate or deac
64. d settings e Defined networks e System services e Logs However the software vendor has set up all AVG Internet Security 2014 components to give optimum performance Unless you have a real reason to do so do not change the default configuration Any changes to settings should only be performed by an experienced user 10 1 General The General information dialog provides an overview of all available Firewall modes The current selection of the Firewall mode can be changed by simply selecting another mode from the menu However the software vendor has set up all AVG Internet Security 2014 components to give optimum performance Unless you have a real reason to do so do not change the default configuration Any changes to settings should only be performed by an experienced user E AVG Internet Security General Information Applications File and Printer Sharing Firewall will allow or block applications depending on their behavior and whether they are included in the database of trusted applications Interactive mode Firewall will ask you to allow or block every application from your computer Block Internet access Firewall will block all Internet connections Firewall will not protect your computer and all application traffic will be allowed Oee on or Firewall allows you to define specific security rules based on whether your computer is located in a domain is a standalone computer or even a notebook Each of t
65. d you will be able to configure the selected service i e Email Scanner or Anti Spam In the advanced settings interface you can edit all configuration of each security service within AVG Internet Security 2014 but any configuration can be recommended to experienced users HE ava only in Statistics Click the button to get redirected to the dedicated page on the AVG website http www avg com On this page you can find a detailed statistical overview of all AVG Internet Security 2014 activities performed on your computer within a specified period of time and in total eee Details Click the button and a brief description of the highlighted service appears in the bottom part of th dialog Use the green arrow in the upper left section of the dialog to get back to the main user interface with the components overview 6 5 Firewall Firewall is a system that enforces an access control policy between two or more networks by blocking permitting traffic The Firewall contains a set of rules that protect the internal network from attacks originating outside typically from the Internet and controls all communication on every single network port The communication is evaluated according to the defined rules and then either allowed or forbidden If the Firewall recognizes any intrusion attempts it blocks the attempt and does not allow the intruder access to the computer Firewall is configured to allow or deny internal ex
66. ddress or name of your mail server The login name remains unchanged For a name you may use a domain name for example pop acme com as well as an IP address for example 123 45 67 89 lf the mail server uses a non standard port you can specify this port after the server name using a colon as the delimiter for example pop acme com 8200 The standard port for POP3 communication is 110 e Additional Settings specifies more detailed parameters o Local port specifies the port on which the communication from your mail application should be expected You must then specify in your mail application this port as the port for POP3 communication o Connection in the drop down menu you can specify which kind of connection to use regular SSL SSL default If you choose SSL connection the data sent is encrypted without the risk of being traced or monitored by a third party This feature is also only available when the destination mail server supports it e Email Client POP3 Server Activation check uncheck this item to activate or deactivate the specified POP3 server Ni AVG Internet Security Advanced Settings Appearance r Sounds Email Scanning Temporarily Disable AVG Protecti These settings allow you to create a new Email Scanner server or modify an existing Computer Protection one amp Email Protection amp Email Scanner Certification Mail Filtering Servers Correct setup of the server is criticial for the proper function
67. detected as rootkits Additional scan settings The link opens a new Additional Scan Settings dialog where you can specify the following parameters AVG Internet Security Additional Scan Settings Computer Shutdown Options O shut down computer when scan finishes File Types for Scanning O All file types Define excluded extensions a Oba Gracin iit types Scan infectable files only O Scan media files Define included extensions DL Scan files without extensions e Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked e File types for scanning you should also decide whether you want to scan o All file types with the option of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned HE ava o Selected file types you can specify that you want to scan only files that can be infected files that cannot get infected wil not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box uncheck ed it will reduce the scanning time even more because these files are often quite large and
68. dia files Define included extensions Scan files without extensions o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked o File types for scanning you should also decide whether you want to scan gt All file types with the option of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned gt Selected file types you can specify that you want to scan only files that can be infected files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box uncheck ed it wil reduce the scanning time even more because these files are often quite large and are not likely to be infected by a virus Again you can specify by extensions which files should always be scanned gt Optionally you can decide to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extensions are rather suspicious and should be scanned at all times e Adjust how quickly scan completes y
69. dialog provides an overview of basic information on the Firewall component status e Firewall Mode Provides information on the currently selected Firewall mode Use the Change button located next to the provided information to switch to the Firewall settings interface if you want to change the current mode for another for description and recommendation on use of Firewall profiles please see the previous paragraph Files and printer sharing Informs whether the files and printers sharing in both directions is allowed at the moment Files and printer sharing in fact means sharing any files or folders that you mark as Shared in Windows common disk units printers scanners and all similar devices Sharing such items is only desirable within networks that can be considered safe for example at home at work or at school However if you are connected to a public network Such as an airport Wi Fi or an Internet caf you might not want to share anything Connected to Provides information on the name of the network that you are currently connected to With Window XP the network name responds to the appellation you chose for the specific network when you first connected to it With Windows Vista and higher the network name is taken automatically from the Network and Sharing Center The dialog contains the following controls Change The button allows you to change the status of a respective parameter For details of the change process ple
70. e and create a strong password e Safe name To create a new data safe you first need to choose a suitable safe name to recognize it If you share the computer with other family members you might want to include your name as well as indication of the safe contents for example Dad s emails Create password Retype password Create password for your data safe and type it in the respective text fields The graphic indicator on the right will tell you if your password is weak relatively easy to break with special software tools or strong We recommend choosing a password of at least medium strength You can make your password stronger by including uppercase letters numbers and other characters such as dots dashes etc If you want to make sure that you type the password as intended you can check the Show password box of course nobody else should be looking at your screen Password hint We strongly recommend that you also create a helpful password hint that will remind you what your password is in case you forget Remember that a Data Safe is designed to keep your files secure by only allowing access with the password there are no workarounds for this and if you forget the password you will not be able to access your data safe Having specified all required data in the text fields click the Next button to continue to the next step E AVG Internet Security Create New Data Safe Marge Simpson Please select the location and siz
71. e AVG Internet Security 2014 you should re enable it as soon as you re done If you are connected to the Internet or a network during the time your antivirus software is disabled your computer is vulnerable to attacks Scan click to open the context menu for predefined scans Whole Computer scan and Scan Specific Files or Folders and select the required scan it will be launched immediately Running scans this item is displayed only if a scan is currently running on your computer For this scan you can then set its priority alternatively stop or pause the running scan The following actions are also accessible Set priority for all scans Pause all scans or Stop all scans Run Quick Tune click to launch the Quick Tune component Log in to AVG MyAccount Opens the MyAccount homepage where you can manage your subscription products purchase additional protection download installation files check your past orders and invoices and manage your personal information Update now launches an immediate update Help opens the help file on the start page 5 7 AVG Gadget The AVG gadget is displayed on the Windows desktop Windows Sidebar This application is only supported in the operating systems Windows Vista Windows 7 and Windows 8 The AVG gadget offers immediate access to the most important AVG Internet Security 2014 function i e scanning and updating SCAN NOW UPDATE NOW JE AVG gadget controls I
72. e Questions on our removal tools website GET VIRUS CONTACT LEARN amp SHARE VISIT FAQS REMOVALS e License and Support The tab provides information on the product name the license number and the expiration date In the bottom section of the dialog you can also find a clearly arranged overview of all available contacts to customer support The following active links and buttons are available in the tab o Re Activate Click to open the new AVG Activate Software dialog Fill in your license number into the respective field to either replace your sales number that you use during the AVG Internet Security 2014 installation or to change your current license number for another e g when upgrading to a higher AVG product o Copy to clipboard Use this link to copy the license number and paste it where needed This way you can be sure the license number is entered correctly o Renew now We recommend that you purchase your AVG Internet Security 2014 license renewal in good time at least one month prior to your current license expiration You will be noticed of the approaching expiration date Click this link to get redirected to AVG website http www avg com where you find detailed information on your license status the expiration date and the renewal upgrade offer e Product The tab provides an overview of the AVG Internet Security 2014 most important technical data referring to product information
73. e click to switch between two positions The green color stands for Enabled which means that the Identity Protection security service is active and fully functional The red color represents the Disabled status i e the service is deactivated If you do not have a good reason to deactivate the service we strictly recommend that you keep the default settings for all security configuration The default settings guarantees the optimum performance of the application and your maximum security If for some reason you wish to deactivate the service you will be warned about the possible risk immediately by the red Warning sign and the information that you are not fully protected at the moment Please mind that you should activate the service again as soon as possible Key Settings Click the button to get redirected to advanced settings interface Precisely the respective dialog opens and you will be able to configure the selected service i e Identity Protection In the advanced settings interface you can edit all configuration of each security service within AVG Internet Security 2014 but any configuration can be recommended to experienced users only eee Details Click the button and a brief description of the highlighted service appears in the bottom part of th dialog Use the green arrow in the upper left section of the dialog to get back to the main user interface with the components overview Unfortunately in AVG Internet Security
74. e if some exceptions have been already defined and are listed in the chart Then you can use the button to open the editing dialog over a selected exception and configure the parameters of the exception e Remove Use this button to cancel a previously defined exception You can either remove them one by one or highlight a block of exceptions in the list and cancel the defined exceptions Having canceled the exception the respective file folder or URL will be checked by AVG again Please note that only the exception will be removed not the file or folder itself 9 12 Virus Vault E AVG Internet Security Advanced Settings Appearance p Sounds Virus Vault Maintenance Temporarily Disable AVG Protection Limit Virus Vault Size to Computer Protection Email Protection Web Browsing Protection 10 Identity Protection of your hard drive Scans Schedules Automatic file deletion Update Exceptions Delete files older than Maximum number of files to be stored AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks O beau ox ET The Virus Vault Maintenance dialog allows you to define several parameters regarding the administration of objects stored in the Virus Vault e Limit Virus Vault Size use the slider to set up the maximum size of the Virus Vault The size is specified proportionally compared to the size of your local disk e Automatic file deletion in this section defin
75. e notifications Threat notification mode In the bottom section of the dialog select the method by which you wish to be informed about a potential Ni AVG Internet Security Advanced Settings Appearance Sounds Web Protection Temporarily Disable AVG Protection Computer Protection Email Protection Web Browsing Protection El Report enhanced set of potentially unwanted programs LinkScanner Surf Shield Use heuristics m Online Shield O Enable thorough scanning C check archives Report potentially unwanted programs and spyware threats expert Setting Maximum part size of a file to be scanned Identity Protection 200 KB Scans Schedules Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks O ea To In the Web Protection dialog you can edit the component s configuration regarding the scan of the website content The editing interface allows you to configure the following elementary options e Enable Web protection this option confirms that the Online Shield should perform a scan o the www page content Provided this option is on by default you can also switch these items in off o Check archives off by default scan the content of archives possibly included in the www page to be displayed o Report Potentially Unwanted Programs and Spyware threats on by default check to activate the scanning for spyware as well as for viruses Spyware represen
76. e of your safe Location C Users Administrator Documents Size 200 MB Select a folder Access Create desktop shortcut Add to favorites in Windows Explorer Your safe will be stored at the selected location as BY Marge Simpson To open the safe simply double click it like any other file Show notification This dialog provides the following configuration options e Location states where the data safe will be physically placed Browse for a suitable destination on your hard drive or you can keep the predefined location which is your Documents folder Please note that once you create a data safe you cannot change its location e Size you can predefine the size of your data safe which will allocate the necessary space on the disk The value should be set to be neither too small not enough for your needs nor too big taking up too much disk space uselessly f you already know what you want to put in the data safe you can place all the files in one folder and then use the Select a folder link to automatically calculate the total size However the size can be changed later on according to your needs HE ava e Access the checkboxes in this section enable you to create convenient shortcuts to your data safe How to unlock your data safe Once you are happy with the settings click the button Create Safe You will be asked to unlock your new data safe with the password of your choice and then it will be ready for pu
77. e the maximum length of time that objects should be stored in the Virus Vault Delete files older than days and the maximum number of files to be stored in the Virus Vault Maximum number of files to be stored 9 13 AVG Self Protection E AVG Internet Security Advanced Settings Appearance Sounds Temporarily Disable AVG Protection Enable AVG Self Protection amp Computer Protection Email Protection amp Web Browsing Protection Identity Protection E Scans Schedules Update Exceptions Self Protection cy Preferences Ignore Error Status Advisor Known Networks O bea ox ET The AVG Self Protection enables AVG Internet Security 2014 to protect its own processes files registry keys and drivers from being changed or deactivated The main reason for this kind of protection is that some sophisticated threats try to disarm the antivirus protection and then freely cause damage to your computer We recommend keeping this feature turned on 9 14 Privacy Preferences The Privacy Preferences dialog invites you to participate in AVG product improvement and to help us increase the overall Internet security level Your reporting helps us collect up to date information on the latest threats from all participants worldwide and in return we can improve protection for everyone The reporting is made automatically and therefore does not cause you any inconvenience No personal data is included in the reports The reporting
78. ebsite Currently the AVG Do Not Track functionality is supported in Mozilla Firefox Chrome and Internet Explorer browsers 8 1 AVG Do Not Track interface While online AVG Do Not Track warns you as soon as any kind of data collection activity is detected In such a case the AVG Do Not Track icon located at the AVG Security Toolbar changes its look a small number appears by the icon providing information on a number of detected data collection services C Click the icon to see the following dialog HE ava Do Not Track B Trackers on this page What is tracking 3 Web Analytics 0 blocked Comscore Beacon Facebook Connect Google Analytics 1 Ad Networks 1 blocked GawdSeience 3 Social Buttons 0 blacked Facebook Social Plugins O Google 1 Twitter Button BLOCK ALL o l Settings UB ava Do Not Track All detected data collection services are listed in the Trackers on this page overview There are three types of data collection activities recognized by AVG Do Not Track e Web Analytics allowed by default Services used to improve the performance and experience of the respective website In this category you can find services as Google Analytics Omniture or Yahoo Analytics We recommend not to block web analytics services as the website might not work as intended Ad Networks some blocked by default Services that collect or share data about your online ac
79. ecommended that you switch the Ignore error status option off as soon as possible Alternatively the yellow icon will also be displayed if your AVG Internet Security 2014 requires a computer restart Restart needed Please pay attention to this warning and restart your PC HE ava the orange icon indicates that AVG Internet Security 2014 is in a critical status One or more components do not work properly and AVG Internet Security 2014 cannot protect your computer Please pay immediate attention to fixing the reported problem If you are not able to fix the error yourself contact the AVG technical support team In case AVG Internet Security 2014 is not set to the optimum performance a new button named Click to fix alternatively Click to fix it all if the problem involves more than one component appears next to the security status information Press the button to launch an automatic process of checking and configuring the program This is an easy way to set AVG Internet Security 2014 to the optimum performance and reach the maximum security level It is strongly recommended that you pay attention to Security Status Info and if the report indicates any problem go ahead and try to solve it immediately Otherwise your computer is at risk Note AVG Internet Security 2014 status information can also be obtained at any time from the system tray icon 5 3 Components Overview Installed components overview can be found in a horizo
80. ected removed e High Medium these columns give the number of removed total infections found of high and medium severity respectively Info information relating to the scanning course and result typically on its finalization or interruption Rootkits number of detected rootkits Control buttons The control buttons for the Scan results overview dialog are e View details press it to switch to the Scan results dialog to view detailed data on the selected scan e Delete result press it to remove the selected item from the scan results overview to switch back to the default AVG main dialog components overview use the arrow in the upper left hand corner of this dialog 14 2 Resident Shield Results The Resident Shield service is a part of the Computer component and scans files as they are copied opened or saved When a virus or any kind of threat is detected you will be warned immediately via the following dialog ANG Internet Security Threat Virus identified EICAR_Test Object name c Users Administrator Documents EICAR COM Protect Me recommended AVG will choose the best method for removing this threat gnore threat AVG will prevent you from accessing the infected file Within this warning dialog you will find information on the object that was detected and assigned as infected Threat and some descriptive facts on the recognized infection Description The Show details link will redirect
81. ected URL parameters Delete deletes the selected URL from the list e Move up moves the selected URL one position up in the list HE ava e Move down moves the selected URL one position down in the list 9 10 3 Manage The Update Management dialog offers two options accessible via two buttons AVG Internet Security Advanced Settings Appearance Sounds Update Management Temporarily Disable AVG Protection Use the button below to remove all temporary update files Computer Protection Email Protection Web Browsing Protection Delete temporary update files Identity Protection Scans Schedules Update Proxy URL Manage Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks Use the button below to restore ti revious virus database version e Delete temporary update files press this button to delete all redundant update files from your hard disk by default these files are saved for 30 days e Revert virus database to previous version press this button to delete the latest virus base version from your hard disk and return to the previously saved version new virus base version wil be a part of the following update 9 11 Exceptions In the Exceptions dialog you can to define exceptions that is items that AVG Internet Security 2014 will ignore Typically you will need to define an exception if AVG keeps detecting a program or file as a threat or block
82. ects detected during AVG tests Once an infected object is detected during scanning and AVG is not able to heal it automatically you are asked to decide what is to be done with the suspect object The recommended solution is to move the object to the Virus Vault for further treatment The main purpose of the Virus Vault is to keep any deleted file for a certain period of time so that you can make sure you do not need the file any more in its original location Should you find out that the file absence causes problems you can send the file in question to analysis or restore it to the original location The Virus vault interface opens in a separate window and offers an overview of the information on quarantined infected objects e Date Added Provides date and time the suspected file was detected and removed to the Virus Vault Severity In case you decided to install the Identity component within your AVG Internet Security 2014 a graphical identification of the respective finding severity on a four level scale from unobjectionable three green dots up to very dangerous three red dots will be provided in this section and the information on the infection type based on their infection level all listed objects can be positively or potentially infected Threat Name Specifies the name of the detected infection according to the online virus encyclopedia Source Specifies which component of AVG Internet Security 2014 has detected the res
83. edit the default settings of 9 9 1 Scheduled Scan The parameters of the scheduled scan can be edited or a new schedule set up on three tabs On each tab you can first check uncheck the Enable this task item to simply deactivate the scheduled test temporarily and switch it on again as the need arises EF AVG Internet Security Advanced Settings Appearance Sounds Enable this task Temporarily Disable AVG Protection Computer Protection Email Protection Web Browsing Protection Identity Protection Scans Schedule running Schedule Schedules O Runevery Scheduled Scan BB hourts Definition Update Schedule Program Update Schedule Anti Spam Update Schedule Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Runat specific times Selected days Mag 12 00 PM O Mon O Tue wed CI Thu O Fri O sat O Sun O Run on computer startup n S Ignore Error Status Advisor Known Networks Advanced scheduling options Run when computer starts up if task has been missed O Co ET Next the text field called Name deactivated for all default schedules states the name assigned to this very schedule by the program vendor For newly added schedules you can add a new schedule by right clicking over the Scheduled scan item in the left navigation tree you can specify your own name and in that case the text field will open for editing Try to always use brief descriptive and apt names f
84. ee eee eee ARERR REE 10 3 5 Custom options Pe ee ee eee Ce ee ee ee eee ee ein ee ee er 11 3 6 Install AVG Security Toolbare t ttt tet settee teeter eee ee ee aeee ene nta nea en eta es 12 3 7 Install PFOGFESS ttt etree eee teen eee eee eee e eee e ee eeeee een e ee eeeeeeneeaeeeeeeeeaneaneneneeeaeaeanenen ees 13 3 8 Congratulations rere Tee eet ee ee rere ere err Ter eT er eer e eee Teer tee eer re er err E a 14 4 After InstallatiOn s s 2s2552555250u2u0u2025252uuuunuuuunnnununnnnnnnnnnnnnnn n 15 4 1 Product registration aria ncn sac et a mca minced anu mc EE AE EE E AE E E A E E E UE 15 4 2 Access tO user interface r ss ssssssssssessanassannunnssnnnunnnsnnnunnssunnununsnnnunnnnnnnununnnnnunnnnnnn 15 4 3 Scanning of the whole computer ee ce AE 15 4 4 Eicar CESK eters sett en eee e nee n eee e eee eee eee eee eee eee eee eae 15 4 5 AVG default configuration aun ean va eine baat Ladtca oy tA atin EE win nt ay mune Rt Balinese Seaton Cara a iy Aum NAC Ral AE SE 16 5 AVG User Inte ra C ititedcsccasncceaeiiccesdevesecssstadecaassascdccccarccnadvesavaneeacddedssacadeunscansasesse 17 5 1 Upper Line Navigation TOC TeCTecrrrCrererrrrrrrrrerr rrr retire rrr rrr rrr errr rrr errr rere ree rere ere ere ere ee ey 18 5 2 Security Status InfOrrsssess see c eter eens ee rece eee eee eee e RR REARS SERRE EES 21 5 3 Components Vi gt a4 2 Gon nnn etter cnr crn c cnr ENEE 22 5 4 My AppSrresesseseee seers esse cece eeeeaseeeeeeeeeeeeeeeeeeeeae
85. eeeaeeesaeeeeeeeeteeaerecaererseeereeeetesaenenens 23 5 5 Scan Update Quick LINKS ttt e teen REE REEE EREEREEE 23 5 6 System Tray TCOM ttt t tte eee eee ee eee eee 24 5 7 AVG Gadget srrsterssete ee eee tense ee eeeeeeeeeeee eee ee eee eeeeeeeeeaeeeeeeeeneeeereeaeeereererseeerseeeteeannesens 25 5 8 AVG AdVisOhisteti setsiiiediadaisecadisdseseunpadsiuussuinasseedelsiessddecaniedietbiad arent imieaansoianendaars 27 5 9 AVG ACCEICratOre sss ttt te teen eee e ener teen nena eee eee EROS REESE EEE EERE REE EE EES 28 6 AVG COMPONe NUS eeeeceeeeeene ene ee eee ee eee en eee eee nnmnnn 29 6 1 Computer Protection ttt settee eee e teen eee eee e eee eee e eee e eee e eee e eee e eee e eee eee eee 29 6 2 Web Browsing PrOtCE CtION street ttt eee eee eee eee eee eee eee 32 6 3 Identity PrOtCE CtION st tee e ttt tee eee eee eee eee eee eee eee eee eens 34 HE ava 6 4 Email Protection ettterette terete tenet tenet een eter eae e nena ee eee eee e nett eae e ea aeteesaeeeesaeeeeeeeeeeaaes 35 625 Firewall see ekiacae cakes veibeeees na a Ean EEEE EAEN ieee ed nena de aie s Canes A EE eles 37 6 6 QUICK Tune COMPONENE ete teet ete et ete eee eee tet een et ene E ene ee eee eee Ee ee EE ena EEE E ene Ee EE EE EES 39 7 AVG Security TOOIbDaressssscsecceseeceeseceeeeeeeeeseeeeneeeeeseesesenseneee eae eeeaeeeeeeneeeenaeanenaeasnaenans 42 8 AVG Do Not TraCK s ss 55 252s2s22u2u0uuuuuuuuuuuuuununnnnnnnnnnnn 45 8 1 AVG Do Not Track interface
86. ent 5 2 Security Status Info The Security Status Info section is located in the upper part of the AVG Internet Security 2014 main window Within this section you will always find information on the current security status of your AVG Internet Security 2014 Please see an overview of icons possibly depicted in this section and their meaning Q the green icon indicates that your AVG Internet Security 2014 is fully functional Your computer is completely protected up to date and all installed components are working properly Q the yellow icon warns that one or more components are incorrectly configured and you should check their properties settings There is no critical problem in AVG Internet Security 2014 and you have probably decided to switch a component off for some reason You are still protected However please pay attention to the problem component s settings The incorrectly configured component will be displayed with a warning orange strip in the main user interface The yellow icon also appears if for some reason you have decided to ignore a component s error status The Ignore error status option is accessible in the Advanced settings Ignore error status branch There you have the option to state you are aware of the component s error state but for some reason you wish to keep your AVG Internet Security 2014 so and you do not want to be warned about it You may need to use this option in a specific situation but it is strictly r
87. eports dialog where you can select what types of possible findings should be reported AVG AVG Internet Security Scan Reports m Report password protected archives m Report password protected documents El Report locked files O Report files containing macros 0 Report hidden extensions C E S A Warning These scan settings are identical to the parameters for a newly defined scan as described in the AVG Scanning Scan scheduling How to Scan chapter Should you decide to change the default configuration of the Scan the whole computer you can then save your new setting as the default configuration to be used for all further scans for the whole computer 11 1 2 Scan specific files or folders Scan Specific Files or Folders scans only those areas of your computer that you have selected to be scanned selected folders hard disks floppy discs CDs etc The scanning progress in case of virus detection and its treatment is the same as when scanning the whole computer any virus found is healed or removed to the Virus Vault Specific files or folders scanning can be used to set up your own tests and their scheduling based on your needs Scan launch The Scan of specific files or folders can be launched directly from the Scan options dialog by clicking on the Scan specific files or folders button A new dialog called Select specific files or folders for scanning opens In the tree structure of your computer select those
88. ere is the option of running the scan from the command line You can use this option for instance on servers or when creating a batch script to be launched automatically after the computer boot From the command line you can launch the scan with most parameters as offered in the AVG graphical user interface To launch the AVG scan from the command line run the following command within the folder where AVG is installed e avgscanx for 32 bits OS e avgscana for 64 bits OS Syntax of the command The syntax of the command follows avgscanx parameter e g avgscanx comp for scanning the whole computer e avgscanx parameter parameter with multiple parameters these should be lined up in a row and separated by a space and a slash character HE ava e if a parameter requires specific value to be provided e g the scan parameter that requires information on the selected areas of your computer that are to be scanned and you have to provide an exact path to the selected section the values are separated by semicolons for instance avgscanx scan C D Scanning parameters To display a complete overview of available parameters type the respective command together with the parameter or HELP e g avgscanx The only obligatory parameter is SCAN to specify what areas of the computer should be scanned For a more detailed explanation of the options see the command line parameters overview To run the scan press En
89. ess Current object C Program Files Common Files mic xlsrvintt dtl oO Additional scan settings C a Dynamic Archive all v notification Scan configuration editing You can edit the Whole computer scan configuration in the Scan whole computer Settings dialog the dialog is accessible via the Settings link for the Whole computer scan wthin the Scan options dialog It is recommended that you keep the default settings unless you have a valid reason to change them EF AVG Internet Security Scan Whole Computer Settings Heal remove virus infections without asking me Report potentially unwanted programs and spyware threats C Report enhanced set of potentially unwanted programs O Scan for tracking cookies C Scan inside archives JEEEED SIS Adjust scanning speed Scan system environment This will affect your system resources OJEnabte thorough scanning E_ Dynamic Scan for rootkits oO Additional scan settings oO Set additional scan reports Default 5 Start scan otification In the list of scanning parameters you can switch on off specific parameters as needed e Heal remove virus infection without asking me on by default lf a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically the infected object will be moved to the Virus Vault HE ava Report Potentially Unwanted Programs and Spyware threats
90. ettings for the current place or review settings for other places Applications File and Printer Sharing File and printer sharing is enabled You are currently connected to the network Network 2 You can change these settings using Windows Network and Sharing Center aparece In the File and Printer Sharing dialog you can edit the configuration of file and printer sharing and currently connected networks With Window XP the network name responds to the appellation you chose for the specific network when you first connected to it With Windows Vista and higher the network name is taken automatically from the Network and Sharing Center HE ava 10 4 Advanced settings Any editing within the Advanced settings dialog is intended for EXPERIENCED USERS ONLY AVG Internet Security General Applications File and printer sharing Advanced settings Defined networks O Altow any traffic from to virtual machines supported by firewall SUES NESS Allow any traffic to virtual private networks VPN Logs C Log unknown incoming traffic Log unknown outgoing traffic The Advanced settings dialog allows you to opt in out for the following Firewall parameters e Allow any traffic from to virtual machines supported by firewall support for network connection in virtual machines such as VMWare e Allow any traffic to virtual private networks VPN support for VPN connections used to connect to remote computers e L
91. f needed the AVG gadget allows you to launch a scan or an update immediately It provides a quick link connecting you to the major social networks Facebook Twitter and offers quick searching Following you may find an overview of all available controls Scan now click the link to start the whole computer scan directly You can watch the progress of the scanning in the alternative user interface of the gadget A brief statistical overview provides information on the number of scanned objects threats detected and threats healed During the scan you can always pause or stop the scanning process For detailed data related to the scan results please consult the standard Scan results overview dialog that can be opened directly from the gadget via the Show details option the respective scan results will be listed under Sidebar gadget scan scanning SCAN RESULT Update now click the Update now link to launch the AVG Internet Security 2014 update directly from within the gadget Twitter link E opens a new AVG gadget interface providing an overview of the latest AVG feeds posted to Twitter Follow the View all the AVG Twitter feeds link to open your Internet browser in a new window and you will be redirected directly to the Twitter website specifically to the page devoted to AVG news Facebook link F opens your Internet browser to the Facebook website specifically on the AVG community page Quick Tune link opens the Quick Tune co
92. f your computer Enable thorough scanning off by default In specific situations Suspicions about your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get infected just to be absolutely sure Remember though that this method is rather time consuming Scan for rootkits on by default includes anti rootkit scanning into the scanning of the whole computer The anti rootkit scan can be also launched separately Additional scan settings the link opens a new Additional scan settings dialog where you can specify the following parameters AVG ANG Internet Security Additional Scan Settings Computer Shutdown Options C shut down computer when scan finishes File Types for Scanning O All fite types Define excluded extensions ae Selected file types Scan infectable files only O Scan media files Define included extensions Scan files without extensions o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked o File types for scanning you should also decide whether you want scan gt All file types with the
93. further select what specific notifications should be displayed o Update notifications on by default decide whether information regarding the AVG Internet Security 2014 update process launch progress and finalization should be displayed o Component change notifications off by default decide whether information regarding the component s activity inactivity or its potential problem should be displayed When reporting a component s fault status this option is equivalent to the informative function of the system tray icon reporting a problem in any AVG Internet Security 2014 component O Resident Shield automatic threat removal notifications on by default decide whether information regarding file saving copying and opening processes should be displayed or suppressed this configuration only appears if the Resident Shield auto heal option is on O Scanning notifications on by default decide whether information upon automatic launch of the scheduled scan its progress and results should be displayed o Firewall notifications on by default decide whether information concerning Firewall status and processes e g component s activation deactivation warnings possible traffic blocking etc should be displayed This item provides two more specific selection options for detailed explanations of each of them please consult the Firewall chapter of this document Network connection points off by default when conne
94. g Right click on the running scan AVG icon to open a context menu where you can decide to pause or even stop the running scan and also change the priority of the currently running scan Ni AVG Internet Security Advanced Settings Appearance Sounds Enable this task Temporarily Disable AVG Protection Computer Protection Email Protection Web Browsing Protection Identity Protection Settings Scan Settings Heal remove virus infections without asking me Scans You will be always asked for rootkits Schedules Scheduled Scan Definition Update Schedule Program Update Schedule Report potentially unwanted programs and spyware threats O Report enhanced set of potentially unwanted programs O scan for tracking cookies Anti Spam Update Schedule Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status O Scan inside archives Use heuristics Scan system environment O Enable thorough scanning Scan for rootkits O All file types Advisor Known Networks ox ET On the Settings tab you will find a list of scanning parameters that can be optionally switched on off By default most parameters are switched on and the functionality will be applied during scanning Unless you have a valid reason to change these settings we recommend that you keep the predefined configuration e Heal remove virus infection without asking me on by default if a virus is identified during scannin
95. g cookies Scan inside archives Use heuristics Adjust scanning speed O Scan system environment This will affect your system resources C Enable thorough scanning C a Dynamic oO Additional scan settings oO Set additional scan reports Show notification In the list of scanning parameters you can switch specific parameters on off as needed e Heal remove virus infection without asking me on by default lf a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically the infected object will be moved to the Virus Vault e Report Potentially Unwanted Programs and Spyware threats on by default Check to activate HE ava scanning for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security Report enhanced set of Potentially Unwanted Programs off by default Mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default Scan for Tracking Cookies
96. g it can be healed automatically if a cure is available If the infected file cannot be healed automatically the infected object will be moved to the Virus Vault e Report potentially unwanted programs and spyware threats on by default check to activate scanning for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security HE ava Report enhanced set of potentially unwanted programs off by default mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default Scan for tracking cookies off by default this parameter specifies that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives off by default this parameter specifies that the scanning should check all files even if they are stored inside an archive e g ZIP RAR Use heuristics on by defau
97. g provides a list of all findings detected by the Identity Protection component For each detected object the following information is provided e Detection name description possibly even name of the detected object and its source e Result action performed with the detected object e Detection time date and time the suspicious object was detected e Object Type type of the detected object e Process what action was performed to call up the potentially dangerous object so that it could be detected In the bottom part of the dialog below the list you will find information on total number of detected objects listed above You can also export the entire list of detected objects in a file Export list to file and delete all entries on detected objects Empty list Control buttons The control buttons available within the Identity Protection Results interface are as follows e Refresh list updates the list of detected threats to switch back to the default AVG main dialog components overview use the arrow in the upper left hand corner of this dialog WE ava 14 4 Email Protection Results The Email Protection Results dialog is accessible via the Options History Email Protection Results menu item in the upper line navigation of the AVG Internet Security 2014 main window ANG Internet Security Email Protection Results The list is empty The dialog provides a list of all findings detected by the Em
98. ge right within the browser window Full Website Report HE ava AVG Site Safety C f Full Website Report A a Ss AP aTe W Last updated 17 Jul 2013 URE Page URL shttp Awww google cz gws_rd cr Page title Google Website google cz Y Safe This page contains no active threats poni upa eVita lkl and can be browsed safely IP Address 173 194 40 55 Speed E Fast Size 561KB Cookies Yes Site popularity sat Top Site Server location us SSL Secured gw Disabled 30 Day Threat Activity for httpwww google cz a Similar websites Q httpseznam cz http centrum cz 0 httpwww atlas cz Q so httpvzive cz 8 Jun 16 Jun 25 Jul 4 Jul 13 e Do Not Track the DNT service helps you identify websites that are collecting data about your online activities and gives you the choice to allow or disallow it Details gt gt e Delete the trash bin button offers a roll down the menu where you can select whether you want to delete information on your browsing downloads online forms or delete all of your search history at once e Weather the button opens a new dialog providing information on the current weather in your location and the weather forecast for the next two days This information is updated regularly every 3 6 hours In the dialog you can change the desired location manually and to decide whether you want to see the temperature info in Celsius or Fahrenheit O F ec e The Brno Czech Republic
99. gt Identity The component runs the Identity Shield service that is constantly protecting your digital assets from new and unknown threats on the Internet Details gt gt Emails Checks your incoming email messages for SPAM and blocks viruses phishing attacks or other threats Details gt gt Firewall Controls all communication on each network port protecting you from malicious attacks and blocking all intrusion attempts Details gt gt HE ava Actions accessible e Move mouse over any component s icon to highlight it within the components overview At the same time the component s basic functionality description appears in the bottom part of the user interface e Single click component s icon to open the component s own interface with the information on the component s current status and access to its configuration and statistical data 5 4 My Apps In the My Apps area the line of green blocks under the components set you can find an overview of additional AVG applications that are either already installed on your computer or recommended for installation The blocks are displayed conditionally and may represent any of the following applications e Mobile protection is an application that protects your cell phone from viruses and malware It also provides you with the ability of tracking your smart phone remotely if you should become separated from it LiveKive is dedicated to online data backup on secured server
100. hat might be slowing your computer down or causing error messages to appear e Junk Fileswill give you the number of files that use up your disk space and can most likely be deleted Typically these will be many kinds of temporary files and files in the Recycle Bin e Fragmentation will calculate the percentage of your hard disk that is fragmented i e used for a long time so that most files are now scattered over different parts of the physical disk e Broken Shortcuts will find shortcuts that no longer work lead to non existing locations etc To start the analysis of your system press the Analyze now button You will then be able to watch the analysis progress and its results directly in the chart AVG Internet Security Quick Tune component Quick Tune has finished the analysis Category Results Severity s Registry Errors 71 errors found E y Details Junk Files 24240 errors found Takes up hard d ace Details Fragmentation Not fragmented Reduces di e Broken Shortcuts Errors not found Fix now The results overview provides the number of detected system problems classified according to the respective categories tested The analysis results will also be displayed graphically on an axis in the Severity column Control buttons e Analyze now displayed before the analysis starts press this button to launch the immediate analysis of your computer e Fix now displayed once the analysis is finished pre
101. he Run the update again as soon as the Internet connection is available option to make sure than if the Internet connection is interrupted and the update process fails it will be launched again immediately after the Internet connection is restored Once the scheduled update is launched at the time you have specified you will be informed of this fact via a pop up window opened over the AVG system tray icon provided that you have kept the default configuration of the the Advanced Settings Appearance dialog 9 9 3 Program Update Schedule If really necessary you can uncheck the Enable this task item to simply deactivate the scheduled program update temporarily and switch it on again later E AVG Internet Security Advanced Settings Appearance Sounds Enable this task Temporarily Disable AVG Protection amp Computer Protection Email Protection Identity Protection m Scans Schedule running Schedule m Schedules O Runevery Scheduled Scan e M hour s inition Update Schedule ule Runat specific times pam Update Schedule Every day v 8 00 AM 2 amp Update Exceptions Virus Vault O Run on computer startup AVG Self Protection minute aetay Privacy Preferences Ignore Error Status Advanced scheduling options Advisor Known Networks Run when computer starts up if task has been missed O bea ox ET The text field called Name deactivated for all default schedules shows the name assigned to this very schedule by the
102. he list including the assigned actions right click the item and select Edit However editing of system rules should be performed by advanced users only and it is strongly recommended that you do not edit the system rules User defined system rules To open a new dialog for defining your own system servce rule see picture below press the Manage user system rules button The same dialog opens if you decide to edit configuration of any of the existing items within the system services and protocols list The top section of the dialog displays an overview of all details of the currently edited system rule the bottom section then displays the selected detail A rule details can be edited added or deleted by the respective button AVG Internet Security Rule detail name Preview of the rule detail Please bear in mind that detail rule settings are advanced and primarily intended for network administrators who need full control over Firewall configuration If you are not familiar with types of communication protocols network port numbers IP address definitions etc please do not modify these settings If you really need to change the configuration please consult the respective dialog help files for specific details 10 7 Logs Any editing within the Logs dialog is intended for EXPERIENCED USERS ONLY The Logs dialog allows you to review the list of all logged Firewall actions and events with a detailed description of relevant paramete
103. he scan schedule default configuration If the computer is always on then you can schedule scans out of working hours If the computer is sometimes switched off then schedule scans to occur on computer start up when the task has been missed The scan schedule can be created edited in the Scheduled scans dialog that is accessible via the Manage scheduled scan button within the Scan options dialog In the new Scheduled Scan dialog you can see a complete overview of all currently scheduled scans ANG Internet Security Scheduled Scans Name Next Scheduled Scan Scheduled Scan Disabled Add scan schedule In the dialog you can specify your own scans Use the Add scan schedule button to create a new scan schedule of your own The parameters of the scheduled scan can be edited or a new schedule set up on three tabs e Schedule e Settings e Location On each tab you can simply switch the traffic light button Co to deactivate the scheduled test temporarily and switch it on again as the need arises 11 4 1 Schedule EF AVG Internet Security Scheduled Scan CO enasen Schedule running Schedule O Run every O hors Runat specific times Selected days hgg 12 00 PM__ Omon OTue wed O Thu O Fri Osat O Sun O Run on computer startup Advanced scheduling options Run when computer starts up if task has been missed O Run evenif computer is in low power mode otification In the upper part of
104. hese options requires a different level of protection and the levels are covered by the respective modes In short a Firewall mode is a specific configuration of the Firewall component and you can use a number of such predefined configurations e Automatic In this mode the Firewall handles all network traffic automatically You will not be invited to make any decisions Firewall will allow connection for each known application and at the same time a rule will be created for the application specifying that the application can always connect in the future For other applications Firewall will decide whether the connection should be allowed or block based on the application s behavior However in such a situation the rule will not be created and the application will be checked again when it tries to connect The automatic mode is quite unobtrusive and recommended for most users e Interactive this mode is handy if you want to fully control all network traffic to and from your computer The Firewall will monitor it for you and notify you of each attempt to communicate or transfer data enabling you to allow or block the attempt as you see fit Recommended for advanced users only e Block access to the Internet Internet connection is completely blocked you cannot access the Internet and nobody from outside can access your computer For special and short time use only e Turn Firewall protection off disabling Firewall will enable all
105. ilar to the previous item this item named Shell Extension Scan also offers several options for editing the scan predefined by the software vendor This time the configuration is related to environment shell extension see chapter Ni AVG Internet Security Advanced Settings Appearance Sounds Temporarily Disable AVG Protection C Heat remove virus infections without asking me Scan Settings Computer Protection You will be always asked for rootkits Email Protection Report potentially unwanted programs and spyware threats Web Browsing Protection Identity Protection Scans Whole Computer Scan Scan inside archives O Report enhanced set of potentially unwanted programs O scan for tracking cookies Specific Files or Folders Scan Use heuristics O Scan system environment Removable Device Scan Schedules Update All file types Exceptions Define excluded extensions AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks CO Enable thorough scanning O Selected file types The list of parameters is identical to those available for the Scan of the Whole Computer However the default settings differ for instance Whole Computer Scan by default does not check the archives but it does scan the system environment vice versa wth the Shell Extension Scan Note For a description of specific parameters please consult the AVG Advanced Settings Scans Whole Computer Scan chapter Compared to
106. iles you need Press the Continue button to get redirected to a complete list of download files customized for your personal needs Once you have downloaded and saved the installation file on your hard disk you can launch the installation process The installation is a sequence of simple and easy to understand dialogs Each dialog briefly describes what do at each step of the installation process We offer a detailed explanation of each dialog window below 3 1 Welcome Language Selection The installation process starts with the Welcome to AVG Installer dialog AVG 2014 Installer ANG Welcome to AVG Installer Please select your language Engish z In this dialog you can select the language used for the installation process Click the combo box to roll down the language menu Select the desired language and the installation process will proceed further in the language of your choice Attention At the moment you are only selecting the language of the installation process The AVG Internet Security 2014 application will be installed in the selected language and in English which is always installed automatically However it is possible to have more languages installed and to work with AVG Internet Security 2014 in any of these You will be invited to confirm your full selection of alternative languages in one of following setup dialogs named Custom Options HE ava 3 2 Welcome License Agreement The Welcome to
107. ing a safe website as dangerous Add such file or website to this exception list and AVG will not report or block it any more Please always make sure that the file program or website in question really is absolutely safe Ni AVG Internet Security Advanced Settings Appearance Zs Exceptions Temporarily Disable AVG Protection Object Computer Protection Email Protection Web Browsing Protection Identity Protection Scans Schedules Update Used by Component Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks Add exception Taon The chart in the dialog displays a list of exceptions if any have been already defined Each item has a checkbox next to it If the checkbox is marked then the exception is in effect if not then the exception is just defined but not currently used By clicking a column header you can sort the allowed items according to the respective criteria Control buttons e Add exception Click to open a new dialog where you can specify the item that should be excluded from AVG scanning First you will be invited to define the type of the object i e whether it is a file a folder or URL Then you will have to browse your disk to provide the path to the respective object or type the URL Finally you can select what AVG features should ignore the selected object Resident Shield Identity Scan Anti Rootkit e Edit This button is only activ
108. ings Email Scanning These settings allow you to create a new Email Scanner server or modify an existing one Correct setup of the server is criticial for the proper functionality of Email Scanner and virus checking Please read the respective chapter of the documentation carefully Add new server EF AVG Internet Security Advanced Settings Appearance Sounds Temporarily Disable AVG Protectii E Computer Protection Email Protection amp Email Scanner Certification Mail Filtering BE Servers POP3 AutoPOP3 SMTP IMAP Anti Spam amp Web Browsing Protection Identity Protection Scans Schedules E Update Exceptions O oe POP3 Server Name AutoPOP3 Type of Login Automatic Fixed host Additional Settings Local port used in email client Connection Regular Email Client POP3 Server Activation Activate this server and use it for sending receiving emails e POP3 Server Name in this field you can specify the name of newly added servers to add a POP3 server click the right mouse button over the POP3 item of the left navigation menu For automatically created AutoPOP3 servers this field is deactivated e Type of Login defines the method for determining the mail server used for incoming mail o Automatic login will be carried out automatically according to your email client settings o Fixed host in this case the program will always use the server specified here Please specify the a
109. irmation to close running applications AVG may require the closing of some running applications for example MS Outlook Check computer time Display notification if time set on computer differs from the correct time more than Bay ours ox ET When to update files In this section you can select three alternative options to be used in case the update process requires your PC to restart The update finalization can be scheduled for the next PC restart or you can launch the restart immediately HE ava Require confirmation from the user by default you will be asked to approve a PC restart needed to finalize the update process Restart immediately the computer will be restarted automatically immediately after the update process has finished and your approval will not be required Complete at next computer restart the update process finalization will be postponed until the next computer restart Please keep in mind that this option is only recommended if you are sure to restart the computer regularly at least once a day Post update memory scan Mark this checkbox to stipulate that you want to launch a new memory scan after each successfully completed update The latest downloaded update might have new virus definitions and these could be applied in the scanning immediately Additional update options Build new system restore point during each program update on by default before each AVG program update launch
110. king sure they re safe at the only time that matters when you re about to click that link LinkScanner Surf Shield is not intended for server platforms protection Online Shield is a type of a real time resident protection it scans the content of visited web pages and possible files included in them even before these are displayed in your web browser or downloaded to your computer Online Shield detects that the page you are about to visit includes some dangerous javascript and prevents the page from being displayed Also it recognizes malware contained in a page and stops its downloading immediately so that it never gets to your computer This powerful protection will block malicious content of any web page you try to open and prevent it from being downloaded to your computer With this feature enabled clicking a link or typing in a URL to a dangerous site will automatically block you from opening the web page thus protecting you from inadvertently being infected It is important to remember that exploited web pages can infect your computer simply by visiting the affected site Online Shield is not intended for server platforms protection 5 9 AVG Internet Security lt Web Browsing Protection LinkScanner Surf Shield Online Shield C ENABLED C ENABLED oO Settings oO Settings ees Details eee Details Can detect exploit sites and other complex online threats Show notification Dialog controls To switch be
111. ks all incoming email messages and marks unwanted emails as spam Spam refers to unsolicited email mostly advertising a product or service that is mass mailed to a huge number of email addresses at the same time filling recipients mail boxes Spam does not refer to legitimate commercial email for which consumers have given their consent Anti Spam can modify the subject of the email that has been identified as spam by adding a special text string You can then easily filter your emails in your email client The Anti Spam component uses several analysis methods to process each email message offering maximum possible protection from unwanted email messages Anti Spam uses a regularly updated database for the detection of spam It is also possible to use RBL servers public databases of known spammer email addresses and to manually add email addresses to your Whitelist never mark as spam and Blacklist always mark as spam EF AVG Internet Security Email Protection Email Scanner Anti Spam C Enabled for incoming messages ENABLED CD Oo Settings oO Settings Ins Statistics eee Details eee Details Email Protection scans incoming and outgoing emails and filters spam Show notification Dialog controls To switch between both sections of the dialog you can simply click anywhere in the respective service panel The panel then gets highlighted in a lighter shade of blue In both sections of the dialog you can
112. l networks that contain active hyperlinks will be certified as checked by LinkScanner 9 6 1 Online Shield Ni AVG Internet Security Advanced Settings Appearance f Sounds Online Shield Settings Temporarily Disable AVG Protection Enable Online Shield amp Computer Protection Email Protection Web Browsing Protection LinkScanner Surf Shield Enable AVG Accelerator Enabling Online Shield requires a web browser restart Disabling Online Shield requires a refresh of any open webpages Expert Settings Identity Protection Scans E Schedules Update Exceptions ee Virus Vault Threat Notification Mode AVG Self Protection Standard pop up dialog recommended Privacy Preferences Ignore Error Status Advisor Known Networks O Tray balloon notification fy z z U Tray icon signalization O Co The Online Shield dialog offers the following options e Enable Online Shield on by default Activate deactivate the entire Online Shield service For further advanced settings of Online Shield please continue to the subsequent dialog called Web Protection e Enable AVG Accelerator on by default Activate deactivate the AVG Accelerator service AVG Accelerator allows smoother online video playback and makes additional downloads easier When the video acceleration process is in progress you will be notified via the system tray pop up window ET AVG Accelerating Now ating your video or file d Chance vhen thes
113. lly enter a list of addresses you can also use copy and paste Insert one item sender domain name per line e Export if you decide to export the records for some purpose you can do so by pressing this button All records will be saved to a plain text file e Import if you already have a text file of email addresses domain names prepared you can simply import it by selecting this button The content of the file must contain only one item address domain name per line The Blacklist item opens a dialog with a global list of blocked sender email addresses and domain names whose messages will always be marked as spam 3 4 AVG Internet Security Advanced Settings Appearance Sounds Temporarily Disable AVG Protecti Blocked Email Senders List Computer Protection Email Protection amp Email Scanner amp Anti Spam Settings Performance Blocked Email Senders List Expert Settings Web Browsing Protection Identity Protection Scans Schedules Update Exceptions Virus Vault AVG Self Protection 7 sau In the editing interface you can compile a list of senders that you expect to send you unwanted messages spam You can also compile a list of full domain names e g spammingcompany com that you expect or receive spam messages from All email from the listed addresses domains will be identified as soam Once you have such a list of senders and or domain names prepared you can enter them by either of the followi
114. lt heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment on by default scanning will also check the system areas of your computer Enable thorough scanning off by default in specific situations Suspicious of your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get infected just to be absolutely sure Remember though that this method is rather time consuming Scan for rootkits on by default Anti Rootkit scan searches your computer for possible rootkits i e programs and technologies that can cover malware activity in your computer If a rootkit is detected this does not necessarily mean your computer is infected In some cases specific drivers or sections of regular applications may be misleadingly detected as rootkits You should also decide whether you want to scan All file types with the option of defining exceptions from scanning by providing a list of comma separated after being saved the commas change into semicolons file extensions that should not be scanned Selected file types you can specify that you want to scan only files that can get infected files that cannot get infected wil not be scanned for instance some plain text files or some other non execut
115. m where you can find the the full wording of AVG Privacy Policy If you agree please keep the option checked the option is confirmed by default To finalize the installation process press the Finish button HE ava 4 After Installation 4 1 Product registration Having finished the AVG Internet Security 2014 installation please register you product online on the AVG website http www avg com After the registration you will be able to gain full access to your AVG user account the AVG Update newsletter and other services provided exclusively for registered users The easiest way to register is directly from the AVG Internet Security 2014 user interface Please select the upper line navigation Options Register now item You will be redirected to the Registration page on the AVG website Attp www avg com Please follow the instruction provided on the page 4 2 Access to user interface The AVG main dialog is accessible in several ways e double click the AVG system tray icon e double click the AVG icon on the desktop e from the menu Start All Programs AVG AVG 2014 4 3 Scanning of the whole computer There is a potential risk that a computer virus has been transmitted to your computer prior to AVG Internet Security 2014 installation For this reason you should run a Scan of the whole computer to make sure there are no infections on your PC The first scan might take quite some time about an hour but it is
116. may want to have it checked on demand Follow these steps AVG z gQ fid gt Program Files gt X 4 Search File Edit View Tools Help Ei Explore ER Share Burn Favorite Links Name b Date modified Type Size E Documents B Adobe 2 10 2010 4 18 PM File Folder EE Pictures d Explore M File Folder i 4 Open M File Folder IB Music B eee p PM File Folder J a M File Folder Folders v Share AM File Folder Program Files z Restore previous versions M File Folder Adobe E scan with ave M File Folder J ave d M File Folder a Ss gt Tem File Folder ad AVG Secure Sear J Borland J Cut M File Folder i d M File Folder P Common Files Copy i de M File Folder d Debugging Tool i 13 i reate ortcu ile Folder do Hide Files and Fe J Create Shortcut M File Fold Jo Internet Explorer de Delete AM a Folder J Java J Rename M File Folder J Microsoft NET 4 Pasa kolder Microsoft Game J Properties M File Folder B Microsoft eal ad ozilla Maintenance TS PM File Folder I Mozilla Thunderbird 3 3 30 2011 10 26 4M File Folder d Microsoft Silverli x UL MSRuild 11 9 9008 7 35 BRA File Falder e Within Windows Explorer highlight the file or folder you want to check e Right click your mouse over the object to open the context menu e Select the Scan with AVG option to have the file scanned with AVG Internet Security 2014 11 3 Command Line Scanning Within AVG Internet Security 2014 th
117. ment Program on by default f you want to help us further improve AVG Internet Security 2014 keep the checkbox marked This will enable all encountered threats to be reported to AVG so we will be able to collect up to date information on malware from all participants worldwide and in return improve protection for everyone The report is made automatically and therefore does not cause you any inconvenience and no personal data is included in the reports o Allow to send upon user confirmation data about misidentified email on by default send information about email messages incorrectly identified as spam or about spam messages that were not detected by the Anti Spam service When sending this kind of information you will be asked for confirmation o Allow to send anonymous data about identified or suspicious threats on by default send information about any suspicious or positively dangerous code or behaviour pattern can be a virus spyware or malicious webpage your are trying to access detected on your computer o Allow to send anonymous data about product usage on by default send basic statistics about the application usage such as number of detections scans launched successful or unsuccessful updates etc e Allow in the cloud verification of detections on by default detected threats will be checked if really infected to sort out false positives e I d like AVG to personalize my experience by turning on AVG
118. messages marked as spam Identity Protection Scans SPAM Schedules Ask before reporting wrong detection KE Update Exceptions Virus Vault AVG Self Protection O Add recipients of sent emails to whitelist O Co In the Anti Spam Settings dialog you can check uncheck the Turn on Anti Spam protection checkbox to allow prohibit the anti spam scanning of email communication This option is on by default and as always it is recommended that you keep this configuration unless you have a real reason to change it Next you can also select more or less aggressive scoring measures The Anti Spam filter assigns each message a score i e how similar the message content is to SPAM based on several dynamic scanning techniques You can adjust the Mark message as spam if score is greater than setting by either typing the value or by moving the slider left or right the range of values is limited to 50 90 Generally we recommended setting the threshold between 50 90 or if you are really unsure to 90 Here is a general review of the scoring threshold e Value 80 90 email messages likely to be spam will be filtered out Some non spam messages may be incorrectly filtered as well e Value 60 79 considered as a quite aggressive configuration Email messages that are possibly spam will be filtered out Non spam messages are likely to be caught as well e Value 50 59 very aggressive configuration Non spam email messages are as likely to be c
119. mponent ready for immediate analysis of your computer Search box type in a keyword and get the search results immediately in a newly opened window with your default web browser HE ava 5 8 AVG Advisor AVG Advisor has been designed to detect problems that might be slowing your computer down or putting it at risk and to recommend an action to solve the situation If you see a sudden computer slowdown nternet browsing overall performance it is not usually obvious what exactly the culprit is and subsequently how to solve the problem That is where AVG Advisor comes in It will display a notification in the system tray informing you what the problem might be and suggesting how to fix it AVG Advisor keeps monitoring all running processes within your PC for possible issues and offering tips on how to avoid the problem AVG Advisor is visible in the form of a sliding pop up over the system tray AVG noticed you lt n Torrent Pausing sharing activity may help to Specifically AVG Advisor monitors the following e The state of any currently opened web browser Web browsers may overload the memory especially if multiple tabs or windows have been opened for some time and consume too much of system resources i e slowing down your computer In such situation restarting the web browser usually helps Running Peer To Peer connections After using the P2P protocol for sharing files the connection can sometimes remain ac
120. n graphically divided into s Scan now e Scan now Press the button to link to launch the Whole Computer Scan immediately and watch its progress and results in the automatically opened Reports window AVG Internet Security Reports Whole Computer Scan in progress Oe kitts Scan Objects scanned In progress Threats found 0 Currently scanning First time optimization scan in progress Current object C Program Files Common Fites mic xlsrvintl dll Oo Additional scan settings Dynamic Archive all e Options Select this button graphically displayed as three horizontal lines in a green field to open the Scan Options dialog where you can manage scheduled scans and edit parameters of the Whole Computer Scan Scan of Specific Files or Folders EF AVG Internet Security Scan Options Manage scheduled scans Scan whole computer E Scan specific files or folders Scan computer for rootkits Show notification HE ava In the Scan Options dialog you can see three main scan configuration sections o Manage schedules scans Click this option to open a new dialog with an overview of all scan schedules Before you define your own scans you will only be able to see one scheduled scan predefined by the software vendor listed in the chart The scan is turned off by default To turn it on right click on it and select the Enable task option from the context menu
121. nctionality please consult the Components Overview chapter of this documentation To revert to the default configuration pre set by the software vendor use the Default button Control buttons As in most setup dialogs there are three control buttons available HE ava e Cancel click to exit the setup process immediately AVG Internet Security 2014 will not be installed e Back click to go one step back to the previous setup dialog e Next click to continue the installation and go one step further 3 6 Install AVG Security Toolbar In the Install AVG Security Toolbar dialog decide whether you want to install the AVG Security Toolbar If you do not change the default settings this component will be installed automatically into your default Internet browser currently supported browsers are Microsoft Internet Explorer version 6 0 or higher and Mozilla Firefox version 3 0 or higher and to provide you with comprehensive online protection while surfing the Internet At the moment the supported Internet browsers are Internet Explorer version 6 0 and higher and or Mozilla Firefox version 3 0 and higher No other browsers are supported in case you are using some alternative Internet browser e g Avant Browser you may encounter unexpected behavior AVG 2014 Installer ANG Internet Security Install AVG Toolbar 7 Use the AVG Toolbar to improve my Internet protection Wav Q search Do Not Track a IMPORTAN
122. ng methods by directly entering each email address or by importing the whole list of addresses at once Control buttons The following control buttons are available e Edit press this button to open a dialog where you can manually enter a list of addresses you can also use copy and paste Insert one item sender domain name per line e Export if you decide to export the records for some purpose you can do so by pressing this button All records will be saved to a plain text file e Import if you already have a text file of email addresses domain names prepared you can simply import it by selecting this button The Expert Settings branch contains extensive setting options for the Anti Spam feature These settings are intended exclusively for experienced users typically network administrators who need to configure the antispam protection in full detail for the best protection of email servers For this reason there is no extra help available for the individual dialogs however there is a brief description of each respective option directly in the user interface We strongly recommend not changing any settings unless you are fully familiar with the advanced settings for Spamcatcher MailShell Inc Any inappropriate changes may result in bad performance or incorrect component functionality If you still believe you need to change the Anti Spam configuration at the very advanced level please follow the instructions provided dire
123. nges necessary for reliable antivirus anti spam and anti malware protection Typically it does not include any changes to the code and updates only the definition database This update should be applied as soon as it is available e Program update contains various program changes fixes and improvements When scheduling an update it is possible to define specific parameters for both update levels e Definitions update schedule HWE ava e Program update schedule Note If a scheduled program update and scheduled scan coincides the update process is of higher priority and the scan will be interrupted n such a case you will be informed about the collision HE ava 16 FAQ and Technical Support Should you have any sales or technical trouble with your AVG Internet Security 2014 application there are several ways to obtain help Please chose from the following options Get Support Right within the AVG application you can reach a dedicated customer support page on the AVG website http www avg com Select the Help Get Support main menu item to get redirected to the AVG website with available support avenues To proceed please follow the instructions on the web page Support main menu link The AVG application menu on top of the main user interface includes the Support link that opens a new dialog with all types of information you might need when trying to find help The dialog includes basic data on your installed AVG
124. ning it can be healed automatically if a cure is available If the infected file cannot be healed automatically the infected object will be moved to the Virus Vault e Report potentially unwanted programs and spyware threats on by default check to activate scanning for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security e Report enhanced set of potentially unwanted programs off by default mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default e Scan for tracking cookies off by default this parameter stipulates that cookies should be detected HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts HE ava Scan inside archives off by default this parameter stipulates that scanning should check all files stored inside archives e g ZIP RAR e Use heuristics on by default heuristic analysis
125. ntal strip of blocks in the central section of the main window The components are displayed as light green blocks labeled by the respective component icon Each block provides information on the current status of protection If the component is configured correctly and fully functional the information is stated in green letters If the component is stopped its functionality is limited or the component is in error state you will be notified by a warning text displayed in an orange text field It is strictly recommended that you pay attention to the respective component s settings Move the mouse over the component to display a short text at the bottom of the main window The text provides an elementary introduction to the component s functionality Also it informs on the component s current status and specifies which of the component s services is not configured correctly Installed components list Within the AVG Internet Security 2014 the Components Overview section contains information on the following components e Computer This components covers two services AntiVirus Shield detects viruses spyware worms trojans unwanted executable files or libraries within your system and protects you from malicious adware and Anti Rootkit scans for dangerous rootkits hidden inside applications drivers or libraries Details gt gt e Web Browsing Protects you from web based attacks while you search and surf the Internet Details gt
126. o extension and unknown format should be scanned by the Resident Shield We recommend that you keep this feature switched on as files without extensions are suspicious 9 4 2 Anti Rootkit In the Anti Rootkit Settings dialog you can edit the Anti Rootkit service configuration and specific parameters of anti rootkit scanning The anti rootkit scanning is a default process included in the Whole Computer Scan Ni AVG Internet Security Advanced Settings Appearance F Sounds Anti Rootkit Settings Temporarily Disable AVG Protection Running this scan manually is not usually necessary because whole computer scans Computer Protection also detect rootkits AntiVirus ee Scan applications Email Protection Scan drivers Web Browsing Protection Identity Protection Scans gt Quick rootkit scan Schedules Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks Full rootkit scan Scan applications and Scan drivers enable you to specify in detail what should be included in anti rootkit scanning These settings are intended for advanced users we recommend that you keep all options switched on You can also pick the rootkit scanning mode e Quick rootkit scan scans all running processes loaded drivers and the system folder typically c Windows e Full rootkit scan scans all running processes loaded drivers the system folder typically c Windows
127. of AVG Internet Security 2014 is set by the software vendor so that all components and functions are tuned up to achieve optimum performance Unless you have a real reason to do so do not change the AVG configuration Changes to settings should only be performed by an experienced user f you want to change the AVG configuration to better suit your needs go to AVG Advanced Settings select the main menu item Options Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog HE ava 5 AVG User Interface AVG Internet Security 2014 opens with the main window a Goa A4 AVG Internet Security a Join us on Facebook Reports gt Support Options v You are protected ce Computer Web Browsing Identity Firewall PROTECTED PROTECTED PROTECTED ACTIVE o z D Fix Performance Mobile protection Speedtest MultiMi More from AVG S Scan now 2 Checking for updates Show notification The main window is divided into several sections e Upper line navigation consists of four active links lined up in the upper section of the main window Like AVG Reports Support Options Details gt gt Security Status Info provides basic information on the current status of your AVG Internet Security 2014 Details gt gt Installed components overview can be found in a horizontal strip of blocks in the central section of the main window The components are displayed a
128. of detected threats is optional however we do ask you to keep this option switched on It helps us improve protection for both you and other AVG users Ni AVG Internet Security Advanced Settings Appearance 3 Zs Privacy Preferences Temporarily Disable AVG Protection With your permission this software can collect anonymous data in accordance with Computer Protection AVG s Privacy Policy This is used to improve your security and personalize your Email Protection experience AVG does not store any personally identifiable information and does not i P share any information with 3rd parties Web Browsing Protection y P Identity Protection I d like to help AVG improve its products by participating in AVG s Product Scans Improvement Program Schedules Update Allow to send upon user confirmation data about misidentified email Exceptions Send anonymous data about identified or suspicious threats Virus Vault Send anonymous data about this software s usage Ignore Error Statu Allow in the cloud verification of threat detections Advisor Known Networks CAUTION Disabling this feature could impact AVG s ability to protect you correctly It is strongly recommended to keep this feature enabled Ord tike AVG to personalize my experience by turning on AVG Personalization cE Cy Within the dialog the following setting options are available e I d like to help AVG improve their products by participating in the AVG Product Improve
129. off by default This parameter specifies that cookies should be detected HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives on by default This parameters defines that scanning should check all files stored inside archives e g ZIP RAR Use Heuristics on by default Heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment off by default Scanning will also check the system areas of your computer Enable thorough scanning off by default In specific situations Suspicions about your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get infected just to be absolutely sure Remember though that this method is rather time consuming Additional scan settings The link opens a new Additional scan settings dialog where you can specify the following parameters AVG ANG Internet Security Additional Scan Settings Computer Shutdown Options C shut down computer when scan finishes File Types for Scanning O All fite types Define excluded extensions ae Selected file types Scan infectable files only O Scan me
130. og unknown incoming outgoing traffic all communication attempts in out by unknown applications will be recorded in the Firewall log HE ava 10 5 Defined networks Any editing within the Defined networks dialog is intended for EXPERIENCED USERS ONLY AVG Internet Security General Applications File and printer sharing Advanced settings work IP address IP address range Defined networks System services Logs S a1aa 9eda 192 16 5 Local networks a LLA LLLE LLLA LLLA 192 168 183 0 Add network The Defined networks dialog offers a list of all networks that your computer is connected to The list provides the following information on every detected network e Networks provides name list of all networks that the computer is connected to e IP address range each network will be detected automatically and specified in the form of IP address ranges Control buttons e Add network opens a new dialog window where you can edit parameters for the newly defined network i e to provide the Network name and specify the IP address range E AVG Internet Security letwork nam IP address IP address range e Edit network opens the Network properties dialog window see above where you can edit the parameters of an already defined network the dialog is identical wth the dialog for adding new networks see the description in the previous paragraph e Delete network removes the reference to a selec
131. on by default Check to activate the scanning for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security Report enhanced set of Potentially Unwanted Programs off by default Mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default Scan for Tracking Cookies off by default This parameter specifies that cookies should be detected HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives off by default This parameter specifies that scanning should check all files stored inside archives e g ZIP RAR Use Heuristics on by default Heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment on by default Scanning will also check the system areas o
132. onfigure the selected service i e AntiVirus In the advanced settings interface you can edit all configuration of each security service within AVG Internet Security 2014 but any configuration can be recommended to experienced users only in Statistics Click the button to get redirected to the dedicated page on the AVG website http www avg com On this page you can find a detailed statistical overview of all AVG Internet Security 2014 activities performed on your computer within a specified period of time and in total eee Details Click the button and a brief description of the highlighted service appears in the bottom part of th dialog Use the green arrow in the upper left section of the dialog to get back to the main user interface with the components overview How to create your data safe In the Data Safe section of the Computer Protection dialog you can find the Create Your Safe button Click the button to open a new dialog of the same name where you can specify the parameters of your planned safe Please fill in all necessary information and follow the instructions in the application E AVG Internet Security lt Create New Data Safe Safe name Data Safe Create password Retype password O show passwords Password hint Please don t forget your password Without it you will not be able to access any file stored in this safe Show notification First you have to specify your safe s nam
133. option of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned gt Selected file types you can specify that you want to scan only files that can be infected files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box uncheck ed it will reduce the scanning time even more because these files are often quite large and are not likely to be infected by a virus Again you can specify by extensions which files should always be scanned gt Optionally you can decide to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extensions are rather suspicious and should be scanned at all times e Adjust how quickly scan completes you can use the slider to change the scanning process priority By default this option value is set to the user sensitive level of automatic resource usage Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resource requirements e g when the computer is temporarily unattended Set additional scan reports the link opens a new Scan r
134. or each of these options you can further specify the With attachments only parameter so that the certification is only added to email messages with attachments EF AVG Internet Security Advanced Settings Appearance m Sounds Certification Temporarily Disable AVG Protecti O Certify incoming email Computer Protection amp Email Protection amp Email Scanner Mail Filtering Servers Email certification text POP3 SMTP IMAP Anti Spam Web Browsing Protection Identity Protection E Scans amp Schedules Update Exceptions Virus Vault No virus found in this message Lanquage used for email certification text Default install language O oe ox By default the certification text consists of just a basic information that states No virus found in this message However this information can be extended or changed according to your needs write the desired text of certification into the Email certification text field In the Language used for the email certification text section you can further define in which language the automatically generated part of the certification No virus found in this message should be displayed Note Please bear in mind that only the default text will be displayed in the requested language and your customized text will not be translated automatically EF AVG Internet Security Advanced Settings Appearance p Sounds Attachment Filter Temporarily Disable AVG Protecti C Remove attachment
135. or scans to make it easier to later differentiate the scan from others Example It is not appropriate to call the scan by the name New scan or My scan since these names do not refer to what the scan actually checks On the other hand an example of a good descriptive name would be System area scan etc It is also not necessary to specify in the scan s name whether it is the scan of the whole computer or just a scan of selected files or folders your own scans will always be a specific version of the scan of selected files or folders In this dialog you can further define the following parameters of the scan Schedule running Here you can specify time intervals for the newly scheduled scan launch The timing can either be defined by the repeated scan launch after a certain period of time Run every or by defining an exact date and time Run at specific time interval or possibly by defining an event that the scan launch should be associated with Run on computer startup Advanced schedule options This section allows you to define under which conditions the scan should should not be launched if the computer is in low power mode or switched off completely Once the scheduled scan is launched in the time you have specified you will be informed on this fact via a pop up window opened over the AVG system tray icon A new AVG system tray icon then appears in full color wth a flash light informing a scheduled scan is runnin
136. orarily and switch it on again later E AVG Internet Security Advanced Settings Appearance Sounds Enable this task Temporarily Disable AVG Protection Computer Protection Email Protection Web Browsing Protection Name Definition Update Schedule S Identity Protection Scans Schedule running Schedule Schedules Scheduled Sca m Update Schedule Anti Spam Update Schedule Update Exceptions Advanced scheduling options Virus Vault AVG Self Protection Privacy Preferences Other update settings Ignore Error Status Run the update again after the internet connection is available Advisor Known Networks Run when computer starts up if task has been missed O beau ox ET Within this dialog you can set up some detailed parameters for the definition update schedule The text field called Name deactivated for all default schedules shows the name assigned to this very schedule by the program vendor Schedule running In this section specify the time intervals for the newly scheduled definitions update launch The timing can either be defined by the repeated update launch after a certain period of time Run every or by defining an exact date and time Run at specific time Advanced schedule options This section allows you to define under which conditions the definition update should should not be launched if the computer is in low power mode or switched off completely Other update settings Finally check t
137. orrupt its graphics To avoid this situation keep the checkbox for the Enable gaming mode when a full screen application is executed option marked default setting 9 2 Sounds Within the Sound Settings dialog you can specify whether you want to be informed about specific AVG Internet Security 2014 actions by a sound notification 3 4 AVG Internet Security Advanced Settings Appearance 3 Sound Settings Temporarily Disable AVG Protection Enable sound events this option is defined per user Computer Protection ee y Do not play sounds when a fullscreen application is active Email Protection Web Browsing Protection Event File Identity Protection Scans Schedules Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks Scan started Scan finished Scan finished with a threat found C Program Files AVG AVG Resident Shield alert C Program Files AVG AVG Online Shield alert C Program Files AVG AVG Update started Update finished Update failed C Program Files AVG AVG O ea The settings are only valid for the current user account That means each user on the computer can have their own sound settings If you want to allow the sound notification keep the Enable sound events option checked the option is on by default to activate the list of all relevant actions You may also want to check the Do not play sounds when full screen application is active option
138. otal number of rootkits found during the scanning Dialog controls View details Click the button to see detailed information about a selected scan highlighted in the chart above Delete results Click the button to remove a selected scan result information from the chart Use the green arrow in the upper left section of the dialog to get back to the main user interface with the components overview 11 6 Scan results details To open an overview of detailed information on a selected scan result click the View details button accessible in the Scan results overview dialog You will get redirected to the same dialog interface describing in details the information on a respective scan result The information is divided on three tabs e Summary The tab gives basic information about the scan If it was completed successfully if any threats were found and what happened to them e Details The tab displays all information about the scan including details about any detected threats Export overview to file enables you to save it as a csvfile HE ava e Detections This tab is only displayed if there were any threats detected during the scan and gives detailed information about the threats BEE information severity information or warnings not real threats Typically documents containing macros documents or archives protected by a password locked files etc E Medium severity typically PUP potentially unwanted programs
139. ou can use the slider to change the scanning process priority By default this option value is set to the user sensitive level of automatic resource usage Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resources requirements e g when the computer is temporarily unattended Set additional scan reports the link opens a new Scan Reports dialog where you can select what types of potential findings should be reported EF ave Internet Security Scan Reports C Report password protected archives m Report password protected documents El Report locked files O Report files containing macros El Report hidden extensions C Cee Warning These scan settings are identical to the parameters for a newly defined scan as described in the AVG Scanning Scan scheduling How to Scan chapter Should you decide to change the default configuration of the Scan specific files or folders you can then save your new setting as the default configuration to be used for all further scans of specific files or folders Also this configuration will be used as a template for all of your newly scheduled scans all customized scans are based on the current configuration of the Scan of selected files or folders 11 1 3 Scan computer for rootkits Scan compute
140. ow is a list of locations that will be scanned once the respective checkbox is marked e Local hard drives all hard drives of your computer e Program files o C Program Files o in 64 bit version C Program Files x86 e My Documents folder o for Win XP C Documents and Settings Default User My Documents o for Windows Vista 7 C Users user Documents e Shared Documents o for Win XP C Documents and Settings All Users Documents o for Windows Vista 7 C Users Public Documents HE ava e Windows folder C Windows e Other o System drive the hard drive on which the operating system is installed usually C o System folder C Windows System32 o Temporary Files folder C Documents and Settings User Local Windows XP or C Users user AppData Local Temp Windows Vista 7 o Temporary Internet Files C Documents and Settings User Local Settings Temporary Internet Files Windows XP or C Users user AppData Local Microsoft Windows Temporary Internet Files Windows Vista 7 Controls in the dialog e Save Saves all changes you have performed on this tab or on any other tab on this dialog and switches back to the Scheduled scans overview Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all your requirements Ka Use the green arrow in the upper left section of the dialog to get back to the Scheduled scans overview 11 5 Scan Re
141. ows Explorer EEE A a E E E E E E Mia E E A s a aa 121 11 3 Command Line Scanning E AEE E E E E E E E N E 122 11 4 Scan Scheduling inl nom a RvR Rt CR E EAA EE E A E E E E 125 11 5 Scan ResultS s sssrssssssssnsnsnnnnnennnnnnnennnnnnnennnnnnrennnnnnnennnnnnnennnnnnnennnnnnnennnnnnnenn 131 11 6 Scan results detailS sssss sssssssusssusssuunssnnnnnnnunnnuunsnnnnnnnnunnnuunsnnnnnunnunnnuunnannnn 132 12 AVG Fil Shredde H siiriiiirinns iiini k a a aain A 134 13 Virus VaUult ss s s 1155s 555552555u25555012550s05su20s05u020susussua0snuunnnnnnnnnnnnnnnnnnnnnmn n 135 14 H StOPY 55 55s5511555000550uu000uunnnunnnnnnnnnnnnn nnana 137 14 1 Scan results ss sss ssssssssssusssuunssnnnunnnunnnuunnsnnnnnnnnunnnuunsnnnnnnununnuuunnnunnnunnunnununnnnnnn 137 14 2 Resident Shield Results sss s sssssssssssusuenunnsnnunnnnnnnnnnnnnnnunnnnnnnennnnnnnennnnnnnennnnnnnenn 138 14 3 Identity Protection Results ssssssessanssnennsunnnsunnunnnnunnunnnnunnannnnnnnunnnuunnnnnnnnnnnnnnn 141 14 4 Email Protection ReSultS sssss s ssssssssssssssuunssnnnunnsunnnuunsnunnnnnnunnnuunnnunnnnnnunnununnnnnnn 142 44 5 Online Shield Resulaerarerire anrr nonnina nn AEE ENEE AEE NNA 143 14 6 Event HiStOryrsststeteetet et ee teen e eee eee nett ee ener eee eee nese eee ee nee eeneeeeeeeereneeneneeeeney 145 14 7 Firewall logesssssstteteeeet ee ee eee ne teeter e eee ener eee e een e eee ee eee ee reese neeeeneeeerenseneneeeenes 1
142. pecify the address or name of your mail server You may use a domain name for example smtp acme com as well as an IP address for example 123 45 67 89 for a name If the mail server uses a non standard port you can type this port behind the server name using a colon as the delimiter for example smtp acme com 8200 The standard port for SMTP communication is 25 e Additional Settings specifies more detailed parameters o Local port specifies the port on which the communication from your mail application should be expected You must then specify in your mail application this port as the port for SMTP communication o Connection in this drop down menu you can specify which kind of connection to use regular SSL SSL default If you choose SSL connection the data sent is encrypted without the risk of being traced or monitored by a third party This feature is available only when the destination mail server supports it e Email Client SMTP Server Activation check uncheck this box to activate deactivate the SMTP server specified above E AVG Internet Security Advanced Settings Appearance p Sounds Email Scanning Temporarily Disable AVG Protecti These settings allow you to create a new Email Scanner server or modify an existing Computer Protection one Email Protection E Email Scanner Correct setup of the server is criticial for the proper functionality of Email Scanner and virus checking Please read the respective chap
143. pective threat Message In a very rare situation some notes may occur in this column providing detailed comments on the respective detected threat HE ava Control buttons The following control buttons are accessible from the Virus Vault interface Restore removes the infected file back to its original location on your disk Restore As moves the infected file to a selected folder Details for detailed information on the specific threat quarantined in the Virus Vault highlight the selected item in the list and click the Details button to call a new dialog with a description of the detected threat Delete removes the infected file from the Virus Vault completely and irreversibly Empty Vault removes all Virus Vault content completely By removing the files from the Virus Vault these files are irreversibly removed from the disk not moved to the recycle bin WE ava 14 History The History section includes information on all past events such as updates scans detections etc and reports about these events This section is accessible from the main user interface via the Options History item Further the history of all recorded events is divided into the following parts e Scan results e Resident Shield detection e Email Protection detection e Online Shield findings e Event history log e Firewall log 14 1 Scan results ANG Internet Security Scan Results Overview Name 4 Start time End
144. program vendor Schedule running Here specify the time intervals for the newly scheduled program update launch The timing can either be defined by the repeated update launch after a certain period of time Run every or by defining an exact date and time Run at specific time or possibly by defining an event that the update launch should be associated with Action based on computer startup Advanced schedule options This section allows you to define under which conditions the program update should should not be launched if the computer is in low power mode or switched off completely Other update settings Check the Run the update again as soon as the Internet connection is available option to make sure that if the Internet connection is interrupted and the update process fails it will be launched again immediately after the Internet connection is restored Once the scheduled update is launched at the time you have specified you will be informed of this fact via a pop up window opened over the AVG system tray icon provided that you have kept the default configuration of the the Advanced Settings Appearance dialog Note If the timings of a scheduled program update and scheduled scan coincide the update process is of higher priority and the scan wil be interrupted In such a case you will be informed about the collision 9 9 4 Anti Spam Update Schedule If really necessary you can uncheck the Enable this task item to
145. quarantine known threats E Scans Schedules Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks eau Activate Identity Protection on by default uncheck to turn off the Identity component We strongly recommend not doing this unless you have to HE ava When the Identity Protection is activated you can specify what to do when a threat is detected e Always prompt on by default when a threat is detected you will be asked whether it should be moved to quarantine to make sure no applications you want to run are removed e Automatically quarantine detected threats mark this checkbox to specify that you want to have all possibly detected threats moved to the safe space of the Virus Vault immediately Keeping the default settings when a threat is detected you will be asked whether it should be moved to quarantine to make sure no applications you want to run are removed e Automatically quarantine known threats keep this item marked if you wish all applications detected as possible malware to be automatically and immediately moved to the Virus Vault 9 8 Scans The advanced scan settings are divided into four categories referring to specific scan types as defined by the software vendor e Whole computer scan standard predefined scan of the entire computer e Specific files or folders scan standard predefined scan of selected areas of you
146. r Online Shield In the advanced settings interface you can edit all configuration of each security service within AVG Internet Security 2014 but any configuration can be recommended to experienced users only in Statistics Click the button to get redirected to the dedicated page on the AVG website http www avg com On this page you can find a detailed statistical overview of all AVG Internet Security 2014 activities performed on your computer within a specified period of time and in total eee Details Click the button and a brief description of the highlighted service appears in the bottom part of th dialog ai Use the green arrow in the upper left section of the dialog to get back to the main user interface with the components overview 6 3 Identity Protection The Identity Protection component runs the Identity Shield service that is constantly protecting your digital assets from new and unknown threats on the Internet e Identity Protection is an anti malware service that protects you from all kinds of malware spyware bots identity theft using behavioral technologies and provide zero day protection for new viruses Identity Protection is focused on preventing identity thieves from stealing your passwords bank account details credit card numbers and other personal digital valuables from all kinds of malicious software malware that target your PC It makes sure that all programs running on your PC or in
147. r computer e Shell extension scan specific scanning of a selected object directly from the Windows Explorer environment e Removable device scan specific scanning of removable devices attached to your computer 9 8 1 Whole Computer Scan The Whole Computer Scan option allows you to edit parameters of one of the scans predefined by the software vendor Whole Computer Scan EF AVG Internet Security Advanced Settings Appearance Sounds Temporarily Disable AVG Protection Heal remove virus infections without asking me Scan Settings E Computer Protection You will be always asked for rootkits Email Protection Report potentially unwanted programs and spyware threats KE Web Browsing Protection Identity Protection Scans O Report enhanced set of potentially unwanted programs O Scan for tracking cookies O Scan inside archives Specific Files or Folders Scan Use heuristics Shell Extension Scan Scan system environment Removable Device Scan E Schedules amp Update Exceptions O All file types Virus Vault Privacy Preferences Ignore Error Status Selected file types Advisor Known Networks Scan infectable files only O Enable thorough scanning Scan for rootkits O Scan media files O ea om Scan settings The Scan Settings section offers a list of scanning parameters that can be optionally switched on off e Heal remove virus infection without asking me on by default if a virus is identified during scan
148. r for rootkits is detecting and effectively removing dangerous rootkits i e programs and technologies that can camouflage the presence of malicious software on your computer A rootkit is designed to take fundamental control of a computer system without authorization by the system s owners and legitimate managers The scan is able to detect rootkits based on a predefined set of rules If a rootkit is found it does not necessarily mean it is infected Sometimes rootkits are used as drivers or they are a part of correct applications Scan launch Scan computer for rootkits can be launched directly from the Scan options dialog by clicking on the Scan computer for rootkits button A new dialog called Anti rootkit scan in progress opens showing the progress of the launched scan AVG Internet Security lt Reports Anti Rootkit scan in progress O Anti Rootkit scan In progress O Objects scanned Threats found 0 Currently scanning Rootkits Current object C Perl htmt lib Fon AFM htmt to Additional scan settings C D Dynamic Archive all Show notification Scan configuration editing You can edit the Anti Rootkit scan configuration in the Anti Rootkit Settings dialog the dialog is accessible via the Settings link for the Scan computer for rootkits scan within the Scan options dialog It is recommended that you keep the default settings unless you have a valid reason to change them EF AVG Internet
149. r infiltrating a computer and allowing the attacker to control it remotely of course all without the computer owner s knowledge or consent Potentially unwanted programs are a type of spyware that can but not necessarily be dangerous to your computer A specific example of a PUP is adware software designed to distribute advertisements usually by displaying ad pop ups annoying but not really harmful Tracking cookies can also be considered a kind of spyware as these small files stored in the web browser and sent automatically to the parent website when you visit it again can contain data such as your browsing history and other similar information e Exploit is a malicious code that takes advantage of a flaw or vulnerability in an operating system Internet browser or other essential program e Phishing is an attempt to acquire sensitive personal data by shamming a trustworthy and well known organization Usually the potential victims are contacted by a bulk email asking them to e g update their bank account details In order to do that they are invited to follow the link provided which then leads to a fake website of the bank Hoax is a bulk email containing dangerous alarming or just bothering and useless information Many of the above threats use hoax email messages to spread Malicious websites are ones that deliberately install malicious software on your computer and hacked sites do just the same only these are legitimate web
150. re installing new software or drivers not even if the installer or software wizard suggests that running programs and applications be shut down first to make sure there are no unwanted interruptions during the installation process Should you really experience problems during installation try to deactivate the resident protection Enable Resident Shiela first If you do have to temporarily disable AVG Internet Security 2014 you should re enable it as soon as you re done If you are connected to the Internet or a network when your antivirus software is disabled your computer is vulnerable to attacks How to disable AVG protection Tick the Temporarily disable AVG protection checkbox and confirm your choice by pressing the Apply button In the newly open Temporarily disable AVG protection dialog specify for how long you wish to disable your AVG Internet Security 2014 By default the protection will be turned off for 10 minutes which should be sufficient for any common task such as installing new software etc You can decide for a longer time period however this option is not recommended if not absolutely necessary Afterwards all deactivated components will be automatically activated again At most you can disable the AVG protection till the next computer restart A separate option of switching off the Firewall component is present in the Temporarily disable AVG protection dialog Tick the Disable Firewall protection to do so Ni AVG Internet Se
151. re is no information on the application available in the database you will be asked in a stand alone dialog whether you want to allow the application to access network Control buttons Refresh list all logged parameters can be arranged according to the selected attribute chronologically dates or alphabetically other columns just click the respective column header Use the Refresh list button to update the currently displayed information e Delete logs press to delete all entries in the chart HE ava 15 AVG Updates No security software can guarantee true protection from various types of threats unless it is regularly updated Virus writers are always looking for new flaws that they can exploit in both software and operating systems New viruses new malware new hacking attacks appear daily For this reason software vendors are continually issuing updates and security patches to fix any security holes that are discovered Considering all the newly emerged computer threats and the speed at which they spread it is absolutely crucial to update your AVG Internet Security 2014 regularly The best solution is to stick to the program default settings where the automatic update is configured Please bear in mind that if the virus database of your AVG Internet Security 2014 is not up to date the program will not be able to detect the latest threats It is crucial to update your AVG regularly Essential virus definition updates
152. recommended AVG will choose the best method for removing this threat Ignore threat AVG will prevent you from accessing the infected file Within this warning dialog you will find information on the object that was detected and assigned as infected Threat and some descriptive facts on the recognized infection Object name The More info link will redirect you to the online virus encyclopedia where you can find detailed information on the detected infection if these are known The dialog provides the following control elements e Show details click the link to open a new pop up window where you can find information on the process running while the infection was detected and the process identification e Close click the button to close the warning dialog The suspicious web page will not be opened and the threat detection will be logged in the list of Online Shield findings This overview of detected threats is accessible via the Options History Online Shield findings menu item in the upper line navigation of the AVG Internet Security 2014 main window AVG AVG Internet Security Online Shield Results Threat Name Result Detection Time Object Type Virus identified El A Secured 6 25 2013 11 56 57 AM URL www eicar org For each detected object the following information is provided e Threat Name description possibly even name of the detected object and its source web page e Re
153. recommended that you launch it to make sure your computer has not been compromised by a threat For instructions on running a Scan of the whole computer consult the chapter AVG Scanning 4 4 Eicar test To confirm that AVG Internet Security 2014 has been installed correctly you can perform the EICAR test The EICAR test is a standard and absolutely safe method used to test antivrus system operation It is safe to pass around because it is not an actual virus and does not include any fragments of viral code Most products react to it as if it were a virus though they typically report it wth an obvious name such as EICAR AV Test You can download the EICAR virus from the EICAR website at www eicar com and you will also find all necessary EICAR test information there Try to download the eicar com file and save it on your local disk Immediately after you confirm downloading of the test file your AVG Internet Security 2014 will react to it with a warning This notice demonstrates that AVG is correctly installed on your computer ANG Internet Security Threat Virus identified EICAR_Test Object name www eicar org download eicar com More info Threat has been successfully removed how detalls If AVG fails to identify the EICAR test file as a virus you should check the program configuration again 4 5 AVG default configuration The default configuration i e how the application is set up right after installation
154. red or moved to the Virus Vault AVG ANG Internet Security Resident Shield Results Threat Name Result Detection Time Object Type Process Virus identified El 3 Infected 6 25 2013 11 45 22 AM_ File or Directory C Windc c Users Admini Remove all threats For each detected object the following information is provided e Threat Name description possibly even name of the detected object and its location e Result action performed with the detected object Detection Time date and time the threat was detected and blocked Object Type type of the detected object e Process what action was performed to call up the potentially dangerous object so that it could be detected Control buttons Refresh update the list of findings detected by Online Shield Export export the entire list of detected objects in a file Remove selected in the list you can highlight selected records and use this button to delete just these selected items Remove all threats use the button to delete all records listed in this dialog to switch back to the default AVG main dialog components overview use the arrow in the upper left hand corner of this dialog HE ava 14 3 Identity Protection Results The Identity Protection Results dialog is accessible via the Options History Identity Protection Results menu item in the upper line navigation of the AVG Internet Security 2014 main window The dialo
155. reviously placed the update file and launch the update process Virus Vault Opens the interface to the quarantine space Virus Vault to where AVG removes all detected infections that cannot be healed automatically for some reason Inside this quarantine the infected files are isolated your computer s security is guaranteed and at the same time the infected files are stored for possible future repair History Offers further specific submenu options o Scan results Opens a dialog providing an overview of scanning results o Resident Shield detection Opens a dialog with an overview of threats detected by Resident Shield o Identity Protection detection Opens a dialog with an overview of threats detected by Identity component o Email Protection detection Opens a dialog with an overview of mail messages attachments detected as dangerous by the Email Protection component o Online Shield findings Opens a dialog with an overview of threats detected by Online Shield o Event history log Opens the history log interface with an overview of all logged AVG Internet Security 2014 actions o Firewall log Opens a dialog with a detailed overview of all Firewall actions Advanced settings Opens the AVG advanced settings dialog where you can edit the AVG Internet Security 2014 configuration Generally it is recommended that you keep the default settings of the application as defined by the software vendor Firewall settings
156. rmation on the application available in the database you will be asked in a stand alone dialog whether you want to allow the application to access network AVG Internet Security General Applications File and printer sharing eee setimas Trusted Database Logs Defined networks System services Event time Application 0 C STAF BIN STAFPROC EXE ROGRAM FILES BORLAND SILKTEST C WINDOWS SYSTEM32 BLAT EXE C PROGRAM FILES COMMON FILES JAV C PROGRAM FILES COMMON FILESVJAV C PROGRAM FILES INTERNET EXPLORE C PROGRAM FILES JAVAVJRE7 BINVAV lt 1i Refresh list Delete logs Control buttons e Refresh list all logged parameters can be arranged according to the selected attribute chronologically dates or alphabetically other columns just click the respective column header Use the Refresh list button to update the currently displayed information e Delete logs press to delete all entries in the chart 11 AVG Scanning By default AVG Internet Security 2014 does not run any scans as after the initial one that you wil be invited to launch you should be perfectly protected by the resident components of AVG Internet Security 2014 that are always on guard and do no let any malicious code get into your computer Of course you can schedule a scan to run at regular intervals or manually launch a scan according to your needs any time The AVG scanning interface is accessible from the main user interface via the butto
157. rs displayed on two tabs e Traffic Logs This tab offers information about activities by all applications that have tried to connect to the network For each item you will find information on the event time application name HE ava respective log action user name PID traffic direction protocol type numbers of the remote and local ports and information on the local and remote IP address ANG Internet Security General Applications File and Printer Sharing Advanced Settings Defined Networks Event Time Y Application Log Action System Services 6 13 2013 SYSTEM Block 6 13 2013 SYSTEM Block SYSTEM Block SYSTEM Block SYSTEM Block SYSTEM Block SYSTEM Block SYSTEM Block SYSTEM Block SYSTEM Block SYSTEM Block 6 13 SYSTEM Block 6 13 2013 SYSTEM Block Refresh list Delete logs Traffic Logs e Trusted Database Logs Trusted database is AVG s internal database for collecting information on certified and trusted applications that can always be allowed to communicate online The first time a new application tries to connect to the network i e where there is no firewall rule specified for this application yet it is necessary to find out whether the network communication should be allowed for the respective application First AVG searches the Trusted database and if the application is listed it will be automatically granted access to the network Only after that provided there is no info
158. s LiveKive automatically backs up all your files photos and music to one safe place allowing you to share them with family and friends and access them from any web enabled device including iPhones and Android devices Family Safety helps you protect your children from inappropriate websites media content and online searches and provides you with reports regarding their online activty AVG Family Safety uses key stroke technology to monitor your child s activities in chat rooms and on social networking sites If it spots words phrases or language that are known to be used to victimize children online it will notify you immediately via SMS or email The application allows you to set the appropriate level of protection for each of your children and monitor them separately via unique logins e PC Tuneup application is an advanced tool for detailed system analysis and correction as to how the speed and overall performance of your computer might be improved MulitMi brings all your email and social accounts together to one safe place making it easier to get in touch with your family and friends to browse the Internet share photos videos and files MultiMi contains the LinkScanner servce that protects you from the increasing number of threats on the web by analyzing the web pages behind all the links on any web page you re viewing and making sure they re safe AVG Toolbar is available directly in your Internet browser and guards your maxim
159. s incoming emails only Computer Protection Email Protection amp Email Scanner Certificatio Mail Fitt eS SS IEE Servers POP3 SMTP IMAP amp Anti Spam E Web Browsing Protection Identity Protection Scans KE Schedules amp Update Exceptions Virus Vault O beau The Attachment filter dialog allows you to set up parameters for email message attachment scanning By default the Remove attachments option is switched off If you decide to activate it all email message attachments detected as infected or potentially dangerous will be removed automatically If you want to define specific types of attachments that should be removed select the respective option e Remove all executable files all exe files will be deleted e Remove all documents all doc docx xls xlsx files will be deleted e Remove files with these comma separated extensions will remove all files with the defined extensions In the Servers section you can edit parameters for the Email Scanner servers e POP3 server e SMTP server e IMAP server You can also define new servers for incoming or outgoing mail using the Add new server button E AVG Internet Security Appearance Sounds Temporarily Disable AVG Protecti Computer Protection Email Protection amp Email Scanner Certification Mail Filtering AutoPOP3 SMTP IMAP Anti Spam Web Browsing Protection Identity Protection E Scans Schedules Update Exceptions Advanced Sett
160. s light green blocks labeled by the respective component icon and provided with the information on the component status Details gt gt My Apps are graphically depicted in the lower central strip of the main window and offer you an overview of applications complementary to AVG Internet Security 2014 that are either already installed on your computer or recommended for installation Details gt gt Scan Update quick links are placed in the lower line of blocks in the main window These buttons allow an immediate access to the most important and most frequently used AVG functions Details gt gt Outside the main window of AVG Internet Security 2014 there are two more control elements that you might use to access the application e System tray icon is located in the bottom right hand corner of the monitor on the system tray and indicates the current status of AVG Internet Security 2014 Details gt gt HE ava e AVG gadget is accessible from the Windows sidebar supported in OS Windows Vista 7 8 only allows quick access to scanning and updating within AVG Internet Security 2014 Details gt gt 5 1 Upper Line Navigation The Upper line navigation consists of several active links lined up in the upper section of the main window The navigation includes the following buttons 5 1 1 Join us on Facebook Single click the link to get connected to the AVG Facebook community and to share the latest AVG information news
161. se select the situation that best describes your problem and click it to open detailed instructions leading to the problem solution AVG website Support Center Alternatively you can look up the solution to your problem on the AVG website http www avg com In the Support Center section you can find a structured overview of thematic groups dealing with both sales and technical issues Frequently asked questions On the AVG website http www avg com you can also find a separate and elaborately structured section of frequently asked questions This section is accessible via the Support Center FAQs and Tutorials menu option Again all questions are divided in a well organized way into sales technical and virus categories e AVG ThreatLabs A specific AVG related website lt AVG_ THREATLABS 5 is dedicated to virus issues providing structured overview of information related to online threats You can also find instructions on removing viruses spyware and advice on how to stay protected e Discussion forum You can also use the AVG users discussion forum at http forums avg com HE ava 2 AVG Installation Requirements 2 1 Operation Systems Supported AVG Internet Security 2014 is intended to protect workstations with the following operating systems e Windows XP Home Edition SP2 e Windows XP Professional SP2 e Windows XP Professional x64 Edition SP1 e Windows Vista x86 and x64 all editions e Windows 7 x86 and x64
162. sing Protection Server Identity Protection Scans Schedules Authentication type Upd Username Password URL Manage Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks O oem or ET The proxy server is a stand alone server or a service running on a PC that guarantees safer connection to the Internet According to the specified network rules you can then access the Internet either directly or via the proxy server both possibilities can also be allowed at the same time Then in the first item of the Update settings Proxy dialog you have to select from the combo box menu whether you want to e Don t use proxy default settings e Use proxy e Try connection using proxy and if it fails connect directly If you select any option using a proxy server you will have to specify some further data The server settings can be configured either manually or automatically Manual configuration If you select manual configuration check the Manual option to activate the respective dialog section you have to specify the following items e Server specify the server s IP address or the name of the server e Port specify the number of the port that enables Internet access by default this number is set to 3128 but can be set differently if you are not sure contact your network administrator The proxy server can also have specific rules configured for each user If
163. sion forum You can also use the AVG users discussion forum at http forums avg com
164. sites that have been compromised into infecting visitors To protect you from all of these different kinds of threats AVG Internet Security 2014 includes specialized components For brief description of these please consult the Components Overview chapter 9 15 Ignore Error Status In the Ignore error status dialog you can tick those components that you do not want to get informed about EF AVG Internet Security Advanced Settings Appearance S Ignore Error Status Temporarily Disable AVG Protection An error or warning status from the selected components will be ignored amp Computer Protection Email Protection amp Web Browsing Protection Identity Protection E Scans Schedules Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Component a Computer E Emails Firewall E Identity E Web Browsing Advisor Known Networks O oem or E By default no component is selected in this list It means that if any component is given an error status you will be informed about it immediately via e system tray icon while all parts of AVG are working properly the icon is displayed in four colors however if an error occurs the icon appears with a yellow exclamation mark e text description of the existing problem in the Security Status Info section of the AVG main window There might be a situation that for some reason you need to switch a component off temporarily This is not recommended
165. ss the button to fixing all found errors You will get an overview of the result as soon as the correction process is finished e Cancel press this button to stop the running analysis or to return to the default AVG main dialog components overview once the analysis is completed HE ava 7 AVG Security Toolbar AVG Security Toolbar is a tool that closely cooperates with the LinkScanner Surf Shield service and guards your maximum security while browsing the Internet Within AVG Internet Security 2014 the installation of AVG Security Toolbar is optional during the installation process you were invited to decide whether the component should be installed AVG Security Toolbar is available directly in your Internet browser At the moment the supported Internet browsers are Internet Explorer version 6 0 and higher and or Mozilla Firefox version 3 0 and higher No other browsers are supported in case you are using some alternative Internet browser e g Avant Browser you may encounter unexpected behavior coo le Windows Internet Explorer l gl xp Wy v le http w google cz qws_rd cr 5 x live Search p E Wav Q search unknown f weather BiFaebok S 2 G AVG Security Toolbar consists of the following items e AVG logo with the drop down menu o Current Threat Level opens the virus lab web page with a graphical display of the current threat level on the web o AVG Threat Labs opens
166. ssword protected archives archives ZIP RAR etc that are protected by password cannot be scanned for viruses check the box to report these as potentially dangerous Report password protected documents documents protected by password cannot be scanned for viruses check the box to report these as potentially dangerous Report files containing macro a macro is a predefined sequence of steps aimed to make certain tasks easier for a user MS Word macros are wdely known As such a macro can contain potentially dangerous instructions and you might like to check the box to ensure that files with macros will be reported as suspicious Report hidden extensions a hidden extension can make e g a suspicious executable file something txt exe appear as harmless plain text file something txt check the box to report these as potentially dangerous Move reported attachments to Virus Vault specify whether you wish to be notified via email about password protected archives password protected documents files containing macros and or files with hidden extensions detected as an attachment to the scanned email message If sucha message is identified during scanning define whether the detected infectious object should be moved to the Virus Vault In the Certification dialog you can mark the specific checkboxes to decide whether you want to certify your incoming mail Certify incoming email and or outgoing mail Certify outgoing email F
167. ssword protected documents E Report locked files O Report files containing macros C Report hidden extensions e cr A In the Computer shutdown options section you can decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked EF AVG Internet Security Advanced Settings Appearance Sounds Enable this task Temporarily Disable AVG Protection Computer Protection Email Protection Location Web Browsing Protection hole Computer Scan Identity Protection Scans Schedules Definition Update Schedule Program Update Schedule Anti Spam Update Schedule Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks O Scan Specific Files or Folders T On the Location tab you can define whether you want to schedule scanning of the whole computer or scanning of specific files or folders If you select scanning of specific files or folders in the bottom part of this dialog the displayed tree structure activates and you can specify the folders to be scanned 9 9 2 Definitions Update Schedule If really necessary you can uncheck the Enable this task item to simply deactivate the scheduled definitions update temp
168. such as adware or tracking cookies coe High severity serious threats such as viruses Trojans exploits etc Also objects detected by the Heuristics detection method i e threats not yet described in the virus database HE ava 12 AVG File Shredder AVG File Shredder has been designed to delete files absolutely securely that is with no chance to recover them even with advanced software tools for this purpose To shred a file or folder right click it in a file manager Windows Explorer Total Commander and select Permanently shred with AVG in the context menu Files in the Recycle Bin can be shredded as well If a specific file in a specific location e g CD ROM cannot be shredded reliably you will be notified or the option in the context menu will not be available at all OO e Fars DISK E wie File Edit View Tools Help Favorite Links Name z Date modified Type IE Documents d Explore File Folder IE Pictures Open I Music Protect by gt More Staten Folders v Restore previous versions ca FAT32 DISK E I Scan with AVG ab Screenshots Permanently shred with AVG Send To gt Cut Copy Create Shortcut Delete Rename Properties Please always bear in mind Once you shred a file it is gone forever 13 Virus Vault E AVG Internet Security Virus Vault The Virus Vault is empty Virus Vault is a safe environment for the management of suspect infected obj
169. sult action performed with the detected object e Detection Time date and time the threat was detected and blocked e Object Type type of the detected object e Process what action was performed to call up the potentially dangerous object so that it could be detected Control buttons e Refresh update the list of findings detected by Online Shield e Export export the entire list of detected objects in a file to switch back to the default AVG main dialog components overview use the arrow in the upper left hand corner of this dialog 14 6 Event History E AVG Internet Security Event History Event Date and Time 4 User Source Event Description 6 25 2013 11 36 3 NT AUTHORITY SYSTEM General AVG is starting 6 25 2013 11 36 3 NT AUTHORITY SYSTEM General AVG is running 6 25 2013 11 37 0 AUTOTEST VST32 Ad Update Update failed 6 25 2013 11 37 5 NT AUTHORITY SYSTEM General AVG is stopping 6 25 2013 11 37 5 NTAUTHORITY SYSTEM General AVG is stopped 6 25 2013 11 39 0 NT AUTHORITY SYSTEM General AVG is starting 6 25 2013 11 40 0 NT AUTHORITY SYSTEM General AVG is running 6 25 2013 11 40 3 NT AUTHORITY SYSTEM Update Update was started 6 25 2013 11 40 3 NT AUTHORITY SYSTEM Update Update failed Q 6 25 2013 11 NTAUTHORITY SYSTEM Scan User scan was Started Q 6 25 2013 11 43 4 NTAUTHORITY SYSTEM Scan User scan was interru Refresh list The Event history dialog is a
170. sults ANG Internet Security Scan Results Overview Name Start time End time Tested objects Infections E whole Computer Scan 6 25 2013 11 4 6 25 2013 11 4 2386 0 The Scan results overview dialog provides a list of results of all so far performed scans The chart provides the following information on each scan result e Icon The first column displays an information icon describing the status of the scan O O 0 HE ava E No infections found scan completed Zino infections found scan was interrupted before completion El Infections were found and not healed scan completed infections were found and not healed scan was interrupted before completion 2 Infections found and all were healed or removed scan completed ilnfections found and all were healed or removed scan was interrupted before completion Name The column provides the name of the respective scan Either it is one of the two predefined scans or your own scheduled scan Start time Gives the exact date and time the scan was launched End time Gives the exact date and time the scan finished was paused or interrupted Tested objects Provides the total number of all objects that were scanned Infections Gives the number of removed total infections found High Medium Low The subsequent three columns give the number of high medium and low severity infections found respectively Rootkits Provides the t
171. t Scan files on close off by default on close scanning ensures that AVG scans active objects e g applications documents when they are being opened and also when they are being closed this feature helps to protect your computer against some types of sophisticated virus Scan boot sector of removable media on by default Use Heuristics on by default heuristic analysis will be used for detection dynamic emulation of the scanned object s instructions in a virtual computer environment Scan files referred in registry on by default this parameter defines that AVG will scan all executable files added to the startup registry to avoid a known infection being executed upon next computer startup Enable thorough scanning off by default in specific situations in a state of extreme emergency you may check this option to activate the most thorough algorithms that will check all possibly threatening objects in depth Remember though that this method is rather time consuming Enable Instant Messaging protection and P2P download protection on by default check this item if you wish to verify that the instant messaging communication e g AIM Yahoo ICQ Skype MSN Messenger and data downloaded within Peer to Peer networks networks allowing direct connection between clients without a server which is potentially dangerous typically used to share music files are virus free In the Files Scanned by the Resident
172. t be launched if the computer is in low power mode or switched off completely Other update settings Check the Run the update again as soon as the Internet connection is available option to make sure that if the Internet connection is interrupted and the Anti Spam update process fails it will be launched again immediately after the Internet connection is restored Once the scheduled scan is launched in the time you have specified you will be informed of this fact via a pop up window opened over the AVG system tray icon provided that you have kept the default configuration of the the Advanced Settings Appearance dialog 9 10 Update The Update navigation item opens a new dialog where you can specify general parameters regarding the AVG update EF AVG Internet Security Advanced Settings Appearance See When to Update Files Temporarily Disable AVG Protection If computer restart is required Computer Protection Email Protection Web Browsing Protection Identity Protection Scans Schedules O Require confirmation from the user estart immediately omplete at next computer restart Post update memory scan O start memory and process scan after a successful update Proxy URL Manage Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks __ detour Additional update options Build new system restore point during each program update Use DNS update Require conf
173. ted network from the list of networks 10 6 System services Any editing within the System services and protocols dialog is intended for EXPERIENCED USERS ONLY E AVG Internet Security General Applications File and printer sharing Advanced settings System services and protocols Defined networks 5 System services and protocols a Action AH Protocol X Advanced settings BranchCache Windows Remote Management Com Advanced settings DHCP Advanced settings DHCPVv 6 DHCP for IPv protocol amp Advanced settings DNS Client Advanced settings DNS Server Advanced settings ESP Protocol X Advanced settings GRE Protocol Advanced settings ICMPv4 Destination Unreachable Response X Advanced settings ICMPv4 Diagnostics Advanced settings ICMPv 6 Certificate Path Advertisement Advanced settings ICMPu Cortificata Path Coliritatinn Advanrad cattinne User defined system rules Manage user system rules Here you can add your system rule nn The System services and protocols dialog lists Windows standard system services and protocols that might need to communicate over the network The chart consists of the following columns e System service and protocols This column shows the name of the respective system service HE ava e Action This column displays an icon for the assigned action o Allow communication for all networks o Block communication To edit settings of any item in t
174. ter During scanning you can stop the process using Ctrl C or Cirl Pause CMD scanning launched from graphic interface When you run your computer in Windows Safe Mode there is also an option to launch the command line scan from the graphic user interface The scan itself will be launched from the command line the Command Line Composer dialog only allows you to specify most scanning parameters in the comfortable graphic interface Since this dialog is only accessible within the Windows Safe Mode for a detailed description of this dialog please consult the help file opened directly from the dialog 11 3 1 CMD Scan Parameters There follows a list of all parameters available for command line scanning e SCAN Scan specific files or folders SCAN path path e g SCAN C D e COMP Whole Computer scan e HEUR Use heuristic analysis e EXCLUDE Exclude path or files from scan Command file file name e EXT Scan these extensions for example EXT EXE DLL e NOEXT Do not scan these extensions for example NOEXT JPG e ARC Scan archives e CLEAN Clean automatically e TRASH Move infected files to the Virus Vault e QT Quick test LOG MACROW PWDW ARCBOMBSW IGNLOCKED REPORT REPAPPEND REPOK NOBREAK BOOT PROC PUP PUPEXT REG COO 1 HELP PRIORITY SHUTDOWN FORCESHUTDOWN ADS HIDDEN INFECTABLEONLY THOROUGHS CAN CLOUDCHECK ARCBOMBSW
175. ter of the documentation carefully Certification Mail Filtering Servers POP3 SMTP IMAP AutoIMAP Anti Spam E Web Browsing Protection Identity Protection E Scans Schedules Update Exceptions Add new server EF AVG Internet Security Advanced Settings Appearance Sounds Temporarily Disable AVG Protecti E Computer Protection A Email Protection Type of Login amp Email Scanner Automatic Certification Fixed host an E Servers E POP3 SMTP IMAP Autol MAP Connection Regular Anti Spam Email Client IMAP Server Activation amp Web Browsing Protection Identity Protection Scans Schedules E Update Exceptions IMAP Server Name Additional Settings Local port used in email client Activate this server and use it for sending receiving emails O sea e IMAP Server Name in this field you can specify the name of newly added servers to add a IMAP server click the right mouse button over the IMAP item of the left navigation menu For HE ava automatically created AutolIMAP servers this field is deactivated e Type of Login defines the method for determining the mail server used for outgoing mail o Automatic login will be carried out automatically according to your email client settings o Fixed host in this case the program will always use the server specified here Please specify the address or name of your mail server You may use a domain name for example smtp acme com as
176. ternal communication both ways in and out through defined ports and for defined software applications For example the firewall could be configured to only permit web data to flow in and out using Microsoft Explorer Any attempt to transmit web data by any other browser would be blocked protects your personally identifiable information from being sent from your computer without your permission It controls how your computer exchanges data with other computers on the Internet or local network Within an organization Firewall also protects individual computers from attacks initiated by internal users on other computers in the network In AVG Internet Security 2014 the Firewall controls all traffic on every network port of your computer Based on the defined rules Firewall evaluates applications that are either running on your computer and want to connect to the Internet local network or applications that approach your computer from outside trying to connect to your PC For each of these applications the Firewall then either allows or forbids the communication on the network ports By default if the application is unknown i e has no defined Firewall rules the Firewall will ask you if you wish to allow or block the communication attempt AVG Firewall is not intended for server platforms protection Recommendation Generally it is not recommended that you use more than one firewall on an individual computer The security of the computer is not
177. the Anti Spam component performance settings Ni AVG Internet Security Advanced Settings Appearance Sounds Temporarily Disable AVG Protecti Computer Protection Engine Performance Settings Email Protection Low end desktop High end desktop amp Email Scanner amp Anti Spam Settings The Anti Spam engine will be set based on this configuration profile local resources available and historical traffic patterns Whitelist Blacklist Expert Settings Web Browsing Protection Identity Protection Enable online checking Scans Schedules Update Exceptions Virus Vault AVG Self Protection If enabled the Anti Spam engine will communicate with the Mailshell SpamLabs servers to determine better scoring O ea om Move the slider left or right to change the level of scanning performance ranging between Low end desktop High end desktop e Low end desktop during the scanning process to identify spam no rules will be used Only training data will be used for identification This mode is not recommended for common use unless the computer hardware is really poor e High end desktop this mode will consume a large amount of memory During the scanning process to identify spam the following features will be used rules and spam database cache basic and advanced rules spammer IP addresses and spammer databases The Enable on line checking item is on by default It results in more precise spam detection via communi
178. tips and tricks for your maximum internet security 5 1 2 Reports Opens a new Reports dialog with an overview of all relevant reports on previously launched scans and update processes If the scan or update is currently running a rotating circle will be displayed next to the Reports text in the upper navigation of the main user interface Click this circle to get to the dialog depicting the progress of the running process AVG Internet Security Reports Whole Computer Scan in progress O Whole Computer Scan Objects scanned In progress Threats found Currently scanning First time optimization scan in progr Current object C Program Files Common Fites mic xlsrvintl dtl Additional scan settings CD By Archive all HE ava 5 1 3 Support Opens a new dialog structured into four tabs where you can find all relevant information about AVG Internet Security 2014 ANG Internet Security License and Support License information Bought a new license ProductName AVG AntiVirus 2014 Full 1 computer License Number AMOGA VENYB 7WY73 QS EGNJH W copy to clipboard License Expires Wednesday July 31 2013 Renew now Support information Contact GS aye 2 FAQs Virus Support ZX Community D removal tools Get the answers you need Give advice Get advice Remove viruses and from our experts Share knowledge in our free Find answers to Frequently infections with our free virus community osk
179. tivate the resident protection completely by checking or unchecking the Enable Resident Shield item this option is switched on by default In addition you can select which features of the resident protection should be activated HE ava Ask me before removing threats on by default check to ensure that the Resident Shield will not perform any action automatically instead it will display a dialog describing the detected threat allowing you to decide what should be done If you leave the box unchecked AVG Internet Security 2014 will automatically heal the infection and if this is not possible the object will be moved into the Virus Vault Report Potentially Unwanted Programs and Spyware threats on by default check to activate scanning for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer s security Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer s security even more however it can possibly block legal programs and is therefore switched off by defaul
180. tive using up certain amount of your bandwidth As a result you can see web browsing slowdown e Unknown network with a familiar name This usually only applies to users who connect to various networks typically with portable computers If a new unknown network has the same name as a well known frequently used network e g Home or MyWifi confusion can occur and you can accidentally connect to a completely unknown and potentially unsafe network AVG Advisor can prevent this by warning you that the known name actually represents a new network Of course if you decide that the unknown network is safe you can save it to an AVG Advisor list of known networks so that it is not reported again in the future In each of these situation AVG Advisor warns you of the possible problem that might occur and it provides the name and icon of the conflicting process or application Also AVG Advisor suggests what steps should be taken to avoid the possible problem Supported web browsers The feature works with the following web browsers Internet Explorer Chrome Firefox Opera Safari HE ava 5 9 AVG Accelerator AVG Accelerator allows smoother online video playback and makes additional downloads easier When the video acceleration process is in progress you will be notified via the system tray pop up window Accelerating your video or file download 6 AVG Components 6 1 Computer Protection The Computer component covers two m
181. tivity on multiple sites either directly or indirectly to offer you personalized Ads unlike of content based Ads This is determined based on the privacy policy of each Ad network as available on their website Some ad networks are blocked by default Social Buttons allowed by default Elements designed for improving the social networking experience Social buttons are served from the social networks to the site you are visiting They can collect data about your online activity while you are logged in Examples of Social buttons include Facebook Social Plugins Twitter Button Google 1 Note Depending on what services are running in the background of the website some of the three above described sections might not appear in the AVG Do Not Track dialog Dialog controls e What is tracking Click this link in the upper section of the dialog to get redirected to the dedicated webpage providing detailed explanation on the tracking principles and description of specific tracking types HE ava e Block All Click the button located in the bottom section of the dialog to to say you do not wish any data collection activity at all for details see chapter Blocking tracking processes e Do Not Track settings Click this button in the bottom section of the dialog to get redirected to the dedicated webpage where you can set the specific configuration of various AVG Do Not Track parameters see the AVG Do Not Track settings chapter for
182. to suppress the sound notification in situations when it might be disturbing see also the Gaming mode section of the Advanced settings Appearance chapter in this document Control buttons e Browse having selected the respective event from the list use the Browse button to search your disk for the desired sound file you want to assign to it Please note that only wav sounds are supported at the moment e Play to listen to the selected sound highlight the event in the list and push the Play button e Delete use the Delete button to remove the sound assigned to a specific event 9 3 Temporarily disable AVG protection In the Temporarily disable AVG protection dialog you have the option of switching off the entire protection secured by your AVG Internet Security 2014 at once Please remember that you should not use this option unless it is absolutely necessary Ni AVG Internet Security Advanced Settings Appearance i A Sounds Temporarily Disable AVG Protection Temporarily Disable AVG Protection This is not recommended and should only be used if you are experiencing problems m Computer Protection installing software or resolving technical issues Email Protection Identity Protection Scans Schedules Update Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks ox In most cases it is not necessary to disable AVG Internet Security 2014 befo
183. ts a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security O Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default Q Use heuristic analysis on by default scan the content of the page to be displayed using the heuristic analysis method dynamic emulation of the scanned object s instructions in a virtual computer environment o Enable thorough scanning off by default in specific situations Suspicions about your computer being infected you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that rarely get infected just to be absolutely sure Remember though that this method is rather time consuming O Maximum part size of a file to be scanned if included files are present in the displayed page you can also scan their content even before these are downloaded to your computer However scanning of large files takes quite some
184. ts a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend that you keep this feature activated as it increases your computer security Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended packages of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it may block legal programs and is therefore switched off by default Scan inside archives on by default check to scan contents of archives attached to email messages Enable thorough scanning off by default in specific situations e g suspicions of your computer being infected by an virus or attack you may check this option to activate the most thorough scanning algorithms that will scan even those areas of your computer that hardly ever get infected just to be absolutely sure Remember though that this method is rather time consuming Email attachments reporting In this section you can set additional reports about potentially dangerous or suspicious files Please note that no warning dialog will be displayed a certification text will only be added to the end of the email message and all such reports will be listed in the Email Protection detection dialog Report pa
185. ts to communicate over the network Block communication wil be always blocked Allow communication wil be allowed over any network Ask you will be invited to decide whether the communication should be allowed or blocked These items have different setting options from common applications and are only intended for experienced users We strongly recommend that you HE ava do not modify the settings Control buttons The list can be edited using the following control buttons e Add opens an empty dialog for defining new application rules e Edit opens the same dialog with data provided for editing an existing application s rule set e Delete removes the selected application from the list 10 3 File and printer sharing Files and printer sharing in fact means sharing any files or folders that you mark as Shared in Windows common disk units printers scanners and all similar devices Sharing such items is only desirable within networks that can be considered safe for example at home at work or at school However if you are connected to a public network such as an airport Wi Fi or an Internet caf you might not want to share anything AVG Firewall can easily block or allow the sharing and enables you to save your choice for already visited networks ANG Internet Security General Firewall can automatically switch on and off file and printer sharing depending on where you connect to the Internet Here you can change s
186. tting files in ANG Internet Security Your Data Safe is now ready Open in Password O Show password e Open it To use your new data safe you need to unlock it first Upon unlocking the data safe appears in your computer as a new virtual disk Please assign it a letter of your choice from the drop down menu Typically you will not be allowed to choose C assigned usually to your hard drive A floppy disk drive or D DVD drive Please note that each time you unlock a data safe you can choose a different available drive letter e Password in the text field please type your password to authorize yourself and click the Unlock button If you need help remembering the password click Hint to display the password hint that you defined when creating the data safe The new data safe will appear in the overview of your data safes as UNLOCKED and you will be able to add remove files in it as required 6 2 Web Browsing Protection The Web Browsing Protection consists of two services LinkScanner Surf Shield and Online Shield e LinkScanner Surf Shield protects you from the increasing number of here today gone tomorrow threats on the web These threats can be hidden on any type of website from governments to big well known brands to small businesses and they rarely stick around on those sites for more than 24 hours LinkScanner protects you by analyzing the web pages behind all the links on any web page you re viewing and ma
187. tween both sections of the dialog you can simply click anywhere in the respective service panel The panel then gets highlighted in a lighter shade of blue In both sections of the dialog you can find the following controls Their functionality is the same whether they belong to one security service or another Link Scanner Surf Shield or Online Shiela Co Enabled Disabled The button may remind you of a traffic light both in appearance and in functionality Single click to switch between two positions The green color stands for Enabled which means that the LinkScanner Surf Shield Online Shield security service is active and fully functional The red color represents the Disabled status i e the service is deactivated If you do not have a good reason to deactivate the service we strictly recommend that you keep the default settings for all security configuration The default settings guarantees the optimum performance of the application and your maximum security If for some reason you wish to deactivate the service you will be warned about the possible risk immediately by the red Warning sign and the information that you are not fully protected at the moment Please mind that you should activate the service again as soon as possible Key Settings Click the button to get redirected to advanced settings interface Precisely the respective dialog opens and you will be able to configure the selected service i e LinkScanner Surf Shield o
188. ult O Report hidden extensions O Move reported attachments to Virus Vault incoming emails only O owe om Email scanning In this section you can set these basics for incoming and or outgoing email messages e Check incoming email on by default mark to switch on off the option of scanning of all email messages delivered to your email client e Check outgoing email off by default mark to switch on off the option of scanning of all emails sent from your account e Modify subject of virus infected messages off by default if you want to be warned that the scanned email message was detected as infected mark this item and fill in the desired text into the text field This text will then be added to the Subject field for each detected email message for easier identification and filtering The default value is VIRUS which we recommend that you keep Scanning properties In this section you can specify how the email messages will be scanned e Use Heuristics on by default check to use the heuristics detection method when scanning email messages When this option is on you can filter email attachments not only by the extension but the actual contents of the attachment will also be considered The filtering can be set in the Mail Filtering dialog HE ava Report Potentially Unwanted Programs and Spyware threats on by default check to activate scanning for spyware as well as for viruses Spyware represen
189. um security while browsing the Internet For detailed information on any of the My Apps applications click the respective block You will get redirected to the dedicated AVG webpage where you can also download the component immediately 5 5 Scan Update Quick Links Quick links are located in the lower line of buttons in the AVG Internet Security 2014 user interface These links allow you to immediately access the most important and most frequently used features of the application i e scanning and update The quick links are accessible from all dialogs of the user interface HE ava e Scan now The button is graphically divided into two sections Follow the Scan now link to launch the Whole Computer Scan immediately and watch its progress and results in the automatically opened Reports window The Options button opens the Scan Options dialog where you can manage scheduled scans and edit parameters of the Whole Computer Scan Scan of Specific Files or Folders For details see chapter AVG Scanning e Update now Press the button to launch the product update immediately You will be informed about the update results in the slide dialog over the AVG system tray icon For details see chapter AVG Updates 5 6 System Tray Icon The AVG System Tray Icon on your Windows taskbar right hand bottom corner of your monitor indicates the current status of your AVG Internet Security 2014 It is visible at all times in your system tray
190. us protects your computer from viruses spyware worms and trojans Dialog controls To switch between both sections of the dialog you can simply click anywhere in the respective service panel The panel then gets highlighted in a lighter shade of blue In both sections of the dialog you can find the following controls Their functionality is the same whether they belong to one security service or another AntiVirus or File Vaults Enabled Disabled The button may remind you of a traffic light both in appearance and in functionality Single click to switch between two positions The green color stands for Enabled which means that the AntiVirus security service is active and fully functional The red color represents the Disabled status i e the service is deactivated If you do not have a good reason to deactivate the service we strictly recommend that you keep the default settings for all security configuration The default settings guarantees the optimum performance of the application and your maximum security If for some reason you wish to deactivate the service you will be warned about the possible risk immediately by the red Warning sign and the information that you are not fully protected at the moment Please mind that you should activate the service again as soon as possible Key Settings Click the button to get redirected to advanced settings interface Precisely the respective dialog opens and you will be able to c
191. vents with a detailed description of relevant parameters displayed on two tabs e Traffic Logs This tab offers information about activities by all applications that have tried to connect to the network For each item you will find information on the event time application name respective log action user name PID traffic direction protocol type numbers of the remote and local ports and information on the local and remote IP address ANG Internet Security General Applications File and Printer Sharing Advanced Settings Defined Networks Event Time Y Application Log Action Traffic Logs System Services 6l 3 SYSTEM Block SYSTEM Block SYSTEM Block SYSTEM Block SYSTEM Block 3 SYSTEM Block SYSTEM Block SYSTEM Block SYSTEM Block SYSTEM Block SYSTEM Block SYSTEM Block 3 SYSTEM Block Refresh List Hn e Trusted Database Logs Trusted database is AVG s internal database for collecting information on certified and trusted applications that can always be allowed to communicate online The first time a new application tries to connect to the network i e where there is no firewall rule specified for this application yet it is necessary to find out whether the network communication should be allowed for the respective application First AVG searches the Trusted database and if the application is listed it will be automatically granted access to the network Only after that provided the
192. viruses and spyware first e Enable adding new files into cache on by default uncheck the box to stop adding more files into the cache memory Any already cached files will be kept and used until caching is turned off completely or until the next update of the virus database Unless you have a good reason to switch the cache server off we strongly recommend that you keep the default settings and leave both the options on Otherwise you may experience a significant decrease in your system speed and performance 9 5 Email Scanner In this section you can edit the detailed configuration of Email Scanner and Anti Spam 9 5 1 Email Scanner The Email Scanner dialog is divided into three sections E AVG Internet Security Advanced Settings Appearance r Sounds Email Scanning Temporarily Disable AVG Protecti Check incoming email Computer Protection C Check outgoing email Email Protection C Modify subject of virus infected messages Certification Emese o Mail Filtering Servers POP3 SMTP Report potentially unwanted programs and spyware threats Scanning Properties Use heuristics IMAP O Report enhanced set of potentially unwanted programs Anti Spam Scan inside archives Web Browsing Protection C Enable thorough scanning Identity Protection Scans Schedules O Report password protected archives Email Attachment Reporting Update m Report password protected documents Exceptions E Report files containing macros Virus Va
193. where you can find the full wording of these statements Control buttons From the first setup dialog there are only two control buttons available e Printable version Click the button to display the full wording of the AVG license agreement in a web interface and well arranged for printing Decline Click to refuse the license agreement The setup process will quit immediately AVG Internet Security 2014 will not be installed e Back Click to return one step back to the previous setup dialog Accept Click to confirm you have read understood and accepted the license agreement The installation will continue and you will go on one step further to the following setup dialog HE ava 3 3 Activate your license In the Activate Your License dialog you are invited to enter your license number into the provided text field AVG 2014 Installer Activate Your License Example IQNP6 9BCA8 PUQU2 A5HCK GP338L 930CB If you purchased your AVG software online your license number have been sent by email To avoid typing errors we recommend copying and pasting the number from the email to this screen If you purchased the software in a retail store you will find the license number on the product registration card included in the package Please ensure you copy the number correctly Where to find the license number The sales number can be found on the CD packaging in your AVG Internet Security 2014 box
194. word protected archives o Report password protected documents O Report locked files O Report files containing macros Report hidden extensions e or A 9 8 2 Specific Files or Folders Scan The editing interface for Scan Specific Files or Foldersis identical to the editing dialog All configuration options are the same however the default settings are more strict for the TANG Internet Security Advanced Settings Appearance Sounds Temporarily Disable AVG Protection Heal remove virus infections without asking me Scan Settings Computer Protection You will be always asked for rootkits E Email Protection Report potentially unwanted programs and spyware threats E Web Browsing Protection Identity Protection E Scans Whole Computer Scan Scan inside archives E Report enhanced set of potentially unwanted programs O Scan for tracking cookies Use heuristics Shell Extension Scan Removable Device Scan E Schedules E Update O All fite types Exceptions AVG Self Protection Privacy Preferences Ignore Error Status Scan infectable files only Advisor Known Networks O scan media files O Scan system environment C Enable thorough scanning Selected file types Define included extensions va All parameters set up in this configuration dialog apply only to the areas selected for scanning with Note For a description of specific parameters please consult the chapter 9 8 3 Shell Extension Scan Sim
195. xt menu where you can decide to pause or even stop the running scan and also change the priority of the currently running scan Controls in the dialog e Save Saves all changes you have performed on this tab or on any other tab on this dialog and switches back to the Scheduled scans overview Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all your requirements Ka Use the green arrow in the upper left section of the dialog to get back to the Scheduled scans overview 11 4 2 Settings EF AVG Internet Security Scheduled Scan CO enasten Heal remove virus infections without asking me Report potentially unwanted programs and spyware threats C Report enhanced set of potentially unwanted programs J Scan for tracking cookies Settings C Scan inside archives HEELS SLE Adjust scanning speed Scan system environment This will affect your system resources C Enable thorough scanning Dynamic Scan for rootkits Oo Additional scan settings Setadditional scan reports otification In the upper part of the Settings tab you can find the text field where you can specify the name of the scan schedule that is currently being defined Try to always use brief descriptive and apt names for scans to make it easier to later differentiate the scan from others For example it is not appropriate to call the scan by the name New scan or My scan
196. you should try to keep all components permanently on and in default configuration but it may happen In this case the system tray icon automatically reports the component s error status However in this very case we cannot talk about an actual error since you have deliberately induced it yourself and you are aware of the potential risk At the same time once being displayed in grey color the icon cannot actually report any possible further error that might appear For this situation within the Ignore error status dialog you can select components that may be in an error state or switched off and you do not wish to receive information about it Press the OK button to confirm 9 16 Advisor Known Networks The AVG Advisor includes a feature that monitors networks you connect to and if a new network is found with an already used network name which can lead to confusion it will notify you and recommend that you check the network s safety If you decide that the new network is safe to connect to you can also save it to this list Via the link provided in the AVG Advisor tray notification that slides over the system tray once an unknown network is detected For details please see chapter on AVG Advisor AVG Advisor will then remember the unique attributes of the network specifically the MAC address and will not display the notification next time Each network that you connect to will be automatically considered the known network and added
197. you to the online virus encyclopedia where you can find detailed information on the detected infection if these are known In the dialog you will also see an overview of available solutions on how to treat the detected threat One of the alternatives will be labeled as recommended Protect Me recommended If possible you should always stick to this option Note It may happen that the size of the detected object exceeds the free space limit in the Virus Vault If so a warning message pops up informing you about the issue as you try to move the infected object to the Virus Vault However the Virus Vault size can be modified It is defined as an adjustable percentage of the real size of your hard disk To increase the size of your Virus Vault go to the Virus Vault dialog wthin the AVG Advanced Settings via the Limit Virus Vault size option In the bottom section of the dialog you can find the Show details link Click it to open a new window with detailed information on the process running while the infection was detected and the process identification A list of all Resident Shield detections is available for overview within the Resident Shield detection dialog This dialog is accessible via the Options History Resident Shield detection menu item in the upper line navigation of the AVG Internet Security 2014 main window The dialog offers an overview of objects that were detected by the resident shield evaluated as dangerous and either cu
198. your shared network are operating correctly Identity Protection spots and blocks suspicious behavior on a continuous basis and protects your computer from all new malware Identity Protection gives your computer a realtime protection against new and even unknown threats It monitors all including hidden processes and over 285 different behaviour patterns and can determine if something malicious is happening within your system For this reason it can reveal threats not even yet described in the virus database Whenever an unknown piece of code comes onto your computer it is immediately watched for malicious behaviour and tracked If the file is found to be malicious Identity Protection will remove the code into the Virus Vault and undo any changes that have been made to the system code injections registry changes ports opening etc You do not need to initiate a scan to be protected The technology is very proactive rarely needs updating and is always on guard E AVG Internet Security Identity Protection Identity Protection Identity Alert 6 ENABLED Upgrade to activate oO Settings eee Details eee Details Identity Protection offers proactive identity theft protection and privacy related security Show notification Dialog controls In the dialog you can find the following controls HE ava Enabled Disabled The button may remind you of a traffic light both in appearance and in functionality Singl
199. your proxy server is set up this way check the Use PROXY authentication option to verify that your user name and password are valid for HE ava connecting to the Internet via the proxy server Automatic configuration If you select automatic configuration mark the Auto option to activate the respective dialog section then please select where the proxy configuration should be taken from e From browser the configuration will be read from your default Internet browser e From script the configuration will be read from a downloaded script with the function returning the proxy address e Autodetect the configuration will be detected automatically directly from the proxy server 9 10 2 URL The URL dialog offers a list of Internet addresses from which the update files can be downloaded AVG Internet Security Advanced Settings Appearance Sone Update Settings URL Temporarily Disable AVG Protection Name Computer Protection update primary server 2 Si Email Protection Web Browsing Protection Identity Protection Scans Schedules Update Proxy URL Manage Exceptions Virus Vault AVG Self Protection Privacy Preferences Ignore Error Status Advisor Known Networks update backup server T Control buttons The list and its items can be modified using the following control buttons Add opens a dialog where you can specify a new URL to be added to the list Edit opens a dialog where you can edit the sel

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