Transcript
Contents
1. Jurisdiction 15 Part B Ask The Contractor Teleconference ACT Question Answer Question Answer Question Answer Question Answer Revised on October 3 2012 CENTERS for MEDICARE amp MEDICAID SERVICES 2012 Copyright CGS Administrators LLC myCGS ACT Questions amp Answers We have five offices all with the same name After going through the registration process realized it would help to rename each office to help track the user ID assigned to a specific office Is there a way for me to change the provider name so that can distinguish between the offices and all my different logins After initial registration there is no way for you to edit the provider name Please contact our EDI Help Desk at 1 866 758 5666 for assistance If EDI is unable to update the names for you we may have to escalate this to the myCGS technical team for assistance What information is available on the FINANCIAL TOOL tab in myCGS When you first access this tab it will be blank To populate the screen click on the Submit button located at the bottom of the screen The information under Payment Floor Status includes the number of claims in our system that are in an approved to pay status and the amount approved to pay Claims in an approved to pay status are awaiting the payment floor which is 14 days for electronic claims and 29 days for paper claims The information under Last Three Checks will display2. nual pdf Revised on October 3 2012 CENTERS for MEDICARE amp MEDICAID SERVICES 2012 Copyright CGS Administrators LLC Pa ge 2
3. the dates and amounts of the last three Medicare payments sent to the provider Is it possible for our corporate office to be assigned an ID to be able to view the financial information for all of our groups The way myCGS queries the system is based on the PTAN NPI assigned to each group Currently there is no way to issue a master ID to access the financial information for multiple groups The corporate office will have to be granted access to each group s profile by having someone from the corporate office registered as a provider user When will remittance advice information be available in myCGS Currently remittance advices RAs are available in myCGS from September 12 2012 forward We are still working to provide historical RAs As soon as RAs prior to September 12 2012 are available we will be sure to let you know via listserv CMTS A Question Answer Question Answer Question Answer Question Answer SM September 13 2012 Currently offset information is available through the IVR Will it also be available through myCGS Providing offset information through myCGS is a great suggestion We will be sure to share this suggestion with the myCGS technical team to consider for future enhancements The contact name of the individual on the EDI Enrollment Agreement is one element required to register for myCGS If do not have a copy of the original agreement how can obtain
4. this information We suggest you use the contact name on the EDI Enrollment Agreement when you register for myCGS If you don t have that person s name or a copy of the agreement please call our EDI Help Desk for assistance at 1 866 758 5666 Can billing services and clearinghouses register for myCGS From a contractor standpoint myCGS is a tool created for our providers We suggest that providers register for myCGS then if appropriate grant individuals from billing services and clearinghouses access to the system A note on this is located under the Services section of the myCGS Frequently Asked Questions FAQs at http www cgsmedicare com parta myCGS FAQs html Will we be able to verify the number of days available for hospital or skilled nursing facility SNF stays under the INPATIENT tab myCGS will display the dates of earliest and latest billing activity for the spell of illness provided that this information is available in the common working file CWF If no information is displayed it may be because the Part A claim has not been filed If you also have access to the DDE system in some cases it may help to use that system simultaneously with myCGS Also remember to enter a date in the DATE RANGE field on the inquiry screen to allow myCGS to query the correct time period For more information on the INPATIENT tab please refer to page 29 of the myCGS User Manual located at http www cgsmedicare com ohb myCGS User_Ma
Download Pdf Manuals
Related Search
Transcript transcript transcription jobs transcriptor transcript request transcript ai transcripts college transcription definition transcript generator transcriptionist transcript youtube transcription software transcript irs transcription jobs remote transcript clearinghouse transcription jobs from home transcript audio to text transcript video transcript audio transcript youtube video transcript irs online transcription tool transcript research transcription online transcript translation services transcription certification institute