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1. For Analog Gateway C allo Callo Analog Gateway User Manual com Copy Right Copyright 2014 allo com All rights reserved No part of this publication may be copied distributed transmitted transcribed stored in a retrieval system or translated into any human or computer language without the prior written permission of Allo com This document has been prepared for use by professional and properly trained personnel and the customer assumes full responsibility when using it Proprietary Rights The information in this document is Confidential to Allo com and is legally privileged The information and this document are intended solely for the addressee Use of this document by anyone else for any other purpose is unauthorized If you are not the intended recipient any disclosure copying or distribution of this information is prohibited and unlawful Disclaimer Information in this document is subject to change without notice and should not be construed as a commitment on the part of Allo com And does not assume any responsibility or make any warranty against errors It may appear in this document and disclaims any implied warranty of merchantability or fitness for a particular purpose www allo com Version 2 0 2 Q allo Analog Gateway User Manual About this manual This manual describes the Allo product application and explains how to work and use it major features It serves as a means to descri2. Analog Gateway User Manual Introduction 1 Product introduction 1 1 Overview The Analog Gateway is a compact system to reach of small businesses and it is standalone fan less and can convert up to 4 analog ports FXO or FXS modules to VOIP Setting up and configuring the Gateway is a breeze with the user friendly GUI and this document will show you just how easy it is The Model No s are as follows 4 Port FXS Analog Gateway aGA40 4 Port FXO Analog Gateway aGA04 2 Port FXS 2 Port FXO Analog Gateway aGA22 A typical network diagram shows the function of Gateway as below PSTN Line Ethernet Ke ka Le Network 2 Port FXS 2 Port FXO Switch Gateway Analog Phones IP PBX EE aaa BEE IP Phones Figure 1 overview www allo com Version 2 0 6 C allo Analog Gateway User Manual 1 2 Equipment Structure 1 2 1 Front View Figure 2 Front View Interface Description ON OFF Switch Gateway Power ON OFF switch Power Power LED is Green if the unit is boot up FXS FXO LED Ports FXO port blinks GREEN FXS port blinks RED Notification LEDs On the Front Panel Below table shows the Notification LED for 2 port FXS 2 port FXO Gateway FXO FXO FXS FXS Green Blink Green Blink Red Blink Red Blink www allo com Version 2 0 7 C allo Analog Gateway User Manual In the case of 4 port FXO gateway all the 4 ports blink GREEN 4 por
3. Modify Parameters on all selected users General OutBound CallerlD 2001 DialPlan DialPiant v Technology Sip Codec Preference First u law Second u lavw sw Third G 726 32 w Fourth 6 726 32 w Fifth Mone w Analog Settings VolP Settings SIP Password Use for allusers Use Extension as Password NAT Can Reinvite DTMF Mode RFc2833 insecure pot y W Qcancel Hupdate ad Figure 9 Modify Parameters on all selected users www allo com Version 2 0 17 Callo Analog Gateway User Manual com Are you sure you want to delete the selected users 2002 Note This would delete any voicemails stored in the users mailboxes Cancel Figure 10 Delete User Name System Status User Extensions on PBX Setup Configure Hardware Create New User Modify Selected Users Delete Selected Users Extensions Extensions is a shortcut for quickly Extension Full Name Port SIP DialPlan OutBound CID adding and removing all the necessary configuration 4 201 Ves DialPlan1 201 Edit X Delete nts f hone components for any new phone C 2001 1 id DialPlan1 2001 Edit Delete Trunks log amp SIP runks Analog amp SIP BES 2 Yes DialPlan1 2001 Edit XDelete Trunk Groups Outgoing Calling Rules Dial Plans Incoming Calling Rules DID Routing General Settings Tools Status Figure 11 Extens
4. Navigation General Settings gt SIP Settings gt TOS This is where you can configure the TOS sip Settings SIP Session Intitation Protocol Configuration 6 General Codecs Generate In Band Ringing never w M Server UserAgent Asterisk PBX J DTMF Mode rc2833 w Qcancet save Figure 27 TOS www allo com Version 2 0 36 O allo Analog Gateway User Manual The Details to be filled are given as TOS Generate In band Ringing Configure whether the FXO FXS VOIP Gateway should generate in band ringing or not The default setting is Never e Yes FXO FXS VOIP Gateway will send 180 Ringing followed by 183 Session Progress and in band audio e No The FXO FXS VOIP Gateway will send 180 Ringing if 183 Session Progress has not been sent yet If audio path is established already with 183 then send in band ringing e Never Whenever ringing occurs the FXO FXS VOIP Gateway will send 180 Ringing as long as 2000K has not been set yet In band ringing will not be generated even the end point device is not working properly Server User Agent Allows you to configure the user agent string for the FXO FXS VOIP Gateway DTMF Mode Select DTMF mode to send DTMF The default setting is RFC2833 If Info is selected SIP INFO message will be used If In band is selected 64 kbit codec PCMU and PCMA are required When Auto is selected RFC2833 will be used if offered otherwise In band will be u
5. sees Status Date amp Time Settings C Enable NTP Set Date 09 os 2014 Date in MMDDYYYY Set TimeD 10 0 Time in hhmm Figure 32 General Settings www allo com Version 2 0 42 Callo Analog Gateway User Manual com Date amp Time Settings Enable NTP Time Zone GMT 05 30 India NTP server pool ntp org PBX settings FXS Profile Ac profile DC profile DC 23m4 45v B Ring profile RING 25HZ SINE CallerID Settings DTMF INDIAN FXO Profile Country Call Progress Tone Figure 33 PBX settings Users could backup the Gateway configurations for restore purpose by clicking on Create New Backup under Tools gt Back Up www allo com Version 2 0 43 C allo Analog Gateway User Manual com Analog Gateway System Status Upload a previous backup file Setup A Choose file to Upload Analog Gateway User Manual docx General Settings Tools Backup Backup Management Firmware Upgrade File Editor r List of Previous Configuration Backups Asterisk CLI Diagnostic Options backup 2014aug05 204916 Aug 05 2014 Download from Unit Restore Previous Config te backup 2014aug08 152431 Aug 08 2014 backup 2014aug08 170431 Aug 08 2014 backup 2014aug08 185215 Aug 08 2014 backup 2014jul08 162752 Jul 08 2014 Download from Unit Restore backup 2014may19 122659 May 19 2014 Download from Unit Restore P Status sam om a
6. 0 Network Id your local network segment Ex 192 168 0 0 Broadcast Enter the broadcast address Gateway Enter the gateway IP address for static IP settings DNS Primary Enter the DNS server 1 address for static IP settings DNS Secondary Enter the DNS server 2 address for static IP settings 5 1 2 Host Configuration Host Configuration is used to manage your FXO FXS VOIP Gateway Host Name Host Name Used to name the device to identify inside the LAN network This field is optional but may be required by some Internet Service Providers or system administrators Click the save button and apply the Network Configuration 5 2 Admin Settings 5 2 1 General Preferences Navigation Admin Settings gt General Preferences This is where you can configure the General Settings of the Gateway www allo com Version 2 0 32 O allo Analog Gateway User Manual General Preferences General Preferences General Settings Reboot Global OutBound CID 200 Global OutBound CID NameD PBX Ring Timeout 20 Cancel Hsave Figure 24 General Preferences General Preferences Global Outbound CID Configure the global CallerID used for all outbound calls when no other CallerID is defined with higher priority If no CallerID is defined for extension or trunk the global outbound CID will be used as Caller1D Global Outbound CID Na Configure the global CallerID Name used for all outbound calls If configured all outbound calls w
7. Active Channels Displays current Active Channels on the PBX with the options to Hangup or Transfer System Info Figure 41 Active Calls 7 3 System Info The Gateway status can be accessed via Web GUI gt Status gt System Info which displays the following system information e General e Network e Disk Usage e Memory Usage www allo com Version 2 0 49 C allo Analog Gateway User Manual ALLO COM Analog Gateway System Status System Information Setup General Settings General Network Disk Usage Memory Usage Tools Firmware Version Status CPX 003 R26 02052014 Call Detail Records Active Channels Uptime Pisaras Aida eqs amp elles Rees Load Average 1 26 1 28 1 21 System Info System Information Asterisk Build Asterisk 1 6 2 18 Later 1akK GUI version SVN branch z 1 0 rci Server Date amp TimeZone Tue Jan 4 05 23 02 UTC 2000 Hostname uE H ape Figure 42 General System Information System Information seneral Disk Usage Memory Usage ethO Link encap Ethernet HWaddr 00 17 F7 00 9A FB inet addr 192 168 0 180 HMask 255 255 255 0 UP RUNNING PROMISC MTU 1500 Metric 1 RX packets 142759 errors 0 dropped 0 overruns 0 frame 0 TX packets 45916 errors 0 dropped overruns 0 carrier 0 collisions 0 txqueuelen 1000 RX bytes 15722223 14 9 MiB TX bytes 31163051 29 7 MiB Figure 43 Network Information www allo com Version 2 0 50 Callo Anal
8. Rule 4 5 1 New Calling Rules Navigate through Setup gt Outgoing Calling Rules gt New Calling Rule This is where you configure Dial out Rules Outgoing Calling Rules represent the prefix sequence used to dial when making an outgoing call either through the PSTN Analog or VOIP There are two ways to make outgoing calls for the registered extension users e VOIP SIP trunk via ITSP gateway e LINE PSTN trunk via FXO port New CallingRule Calling Rule Name 3CXout Pattern BX Caller Ip 202 Send to Local Destination EEEE i Destination User Extension 7788 Y Send this call through trunk Use Trunk LU Strip g digits from front and Prepend these digits 2 before dialing using this filter 2 Use FailOver Trunk fail over Trunk Strip 9 digits fram front and Prepend these digits 2 before dialing using this filter D 2 Figure 15 New Calling Rule Calling Rule Name Configure the name of the calling rule e g local long distance and etc Letters digits etc www allo com Version 2 0 23 C allo Analog Gateway User Manual com Pattern All patterns are prefixed with the _ X Any Digit from 0 9 Z Any Digit from 1 9 12345 9 Any digit from 1 to 9 N Any Digit from 2 9 Wildcard Match one or more characters Wildcard Match zero or more characters immediately Caller ID Name Configure the CallerID Name associated with the FXO trun
9. TrunkGroup_kkk Edit X Delete Dial Plans Goto User 2002 Edit Delete Goto default Edit Delete Incoming Calling Rules DID Routing DID Routing of calls General Settings Tools Status Figure 21 DID Calling Results www allo com Version 2 0 30 C allo Analog Gateway User Manual com General Settings 5 General Settings 5 1 Network Settings Navigation Network Settings This is where you setup your Networking Configuration System Status Network Configuration 5 Setup WAN configuration DHCP General Settings Network Settings networking Configuration IP Address l4 parameters Subnet Mask Admin Settings 1 Network Id SIP Settings Broadcast Tools Gateway DNS Primary DNS Secondary Status Host Configuration HostName cem anagw Figure 22 WAN Configuration Modifing the Configuration might loose the connection re you sure you want to proceed 7 Figure 23 Modifying the confirmation 5 1 1 WAN Configuration Please refer to the following tables for basic network configuration parameters www allo com Version 2 0 31 C allo Analog Gateway User Manual com WAN Configurations IP Address Mode Select DHCP Static IP The default setting is DHCP IP Address Enter the IP address for static IP settings Subnet mask Enter the subnet mask address for static IP settings The default setting is 255 255 255
10. pattern amp configure 1 in strip out field to remove the first digit from the dialed number either analog or SIP users which use the same dial plan The Second way is choose a provider or trunk based on actual number dialed This type of rule will allow the user to choose a suitable provider based on Country code For e g If the user wants to Dial 44 9872837532 then adding _X in Dial Pattern and configure 0 in Strip Out field and add 44 in Prepend field amp selecting VOIP Trunk Analog Trunk in trunk sequence GATEWAY will allow number dialed from 44 followed by any digit from 0 to 9 like 449872837532 will route through VOIP Provider 2 If the ITSP VOIP provider offer cheaper rates for the region where number starts from 44 users can make use of this rule In the same way user can create a prefix and select a LINE PSTN FXO trunk to make an outgoing call Use failover trunk Failover trunks Check this option to use Failover trunks where a call goes through an alternate route when the primary trunk is busy or down Trunks List Gives the list of trunks configured Strip Allows the user to specify the number of digits that will be stripped from the beginning of the dialed string before the call is placed via the selected trunk Prepend Specify the digits to be prepended before the call is placed via the trunk Those digits will be prepended after the dialing number is stripped Filter This option is used t
11. routing Enable DID Routing if you are accepting DID numbers through this SIP trunk Once you enable this DID Routing all calls will route to DID Routing table 10 Once check the Registration box to send the registration request to a VolP service provider or IPPBX 11 Click Save and Apply Changes 4 How to create outgoing call rule creation in Analog Gateway 1 Open GUI of the Analog card and go to Outgoing Calling Rules 2 Click New Ruling Rule www allo com Version 2 0 54 Q allo Analog Gateway User Manual New CallingRule Caller DD TE LJ Send to Local Destination D Destination v Send this call through trunk Use Trunk ww Strip digits from front and Prepend these digits before dialing using this filter O Use FailOver Trunk fail over Trunk Strip D digits from front and Prepend these digits D before dialing using this filter Qcancel H Save Figure 48 New Calling Rule 3 Provide a name for the rule Pattern should start with followed by X and it should look like X And you can make prefix based pattern as well For an Example _9X And Strip 1 the outgoing calls with prefix 9 will obey this rule and pass through the Trunk which has selected in Use Trunk Place 5 Use Trunk Select the appropriate trunk for which this rule should work Strip The above example clearly explained how many numbers should be stripped
12. time it connects to the network Wide Area Network A computer network that spans a relatively large geographical area Typically a WAN consists of two or more local area networks LANs The Domain Name System is the system that translates Internet domain names into IP numbers A DNS Server is a server that performs this kind of translation In telecommunications a Foreign Exchange Office or FXO is a telephone signaling interface that receives POTS or plain old telephone service Foreign Exchange Station is the interface on a VOIP device for connecting directly to phones faxes and CO ports on Gateways or key telephone systems GATEWAY A network point that acts as an entrance to another network IP ADDRESS Every machine that is on a network a local network or the network of the Internet has a unique IP number four sets of numbers divided by period with up to three numbers in each set i e 192 168 0 100 If a machine does not have an IP address it cannot be on a network Local Area Network A LAN is a group of computers and associated devices that share a common communications line or wireless link and typically share the resources of a single processor or server within a small geographic area for example within an office building NETMASK Used by the TCP IP protocol to decide how the network is broken up into sub networks ex 255 255 255 0 www allo com Version 2 0 60 Analog Gateway User Manual
13. to synchronize the date and Time For E g pool ntp org 5 2 3 Reboot Navigation Admin Settings gt Reboot This is where you can configure the General Settings of the Gateway The administrator of the FXO FXS VOIP Gateway can remotely reboot the FXO FXS VOIP Gateway by pressing the Reboot button at the bottom of the System management Once done the following screen will be displayed to confirm reboot Reboot Asterisk 3 General Preferences General Settings Reboot i Reboot Now Figure 25 Reboot y FXO FXS VOIP Gateway will take about 40 seconds to reboot To reboot the FXO FXS VOIP Gateway results in termination of active calls 5 3 SIP Settings 5 3 1 General Navigation SIP settings gt general This is where you can configure the General sip settings www allo com Version 2 0 35 O allo Analog Gateway User Manual SIP Session Intitation Protocol Configuration General Misc UDP Portto bindto 5060 d IP address to bind to 192 168 0 0 Q Enable DNS SRY lookups on outbound calls 3 GO Cancel A Save Figure 26 General SIP Settings Bind UDP Port Configure the UDP port used for SIP The default setting is 5060 Bind IP Address Configure the IP address to bind to The default setting is 0 0 0 0 which means binding to all addresses Enable DNS SRV lookups Select to enables DNS SRV lookups on outbound calls from the Gateway 5 3 2 TOS
14. 2 168 0 42 8088 e IP address can be obtained by dialing from the Analog phone which is connected to the Gateway f The FXO FXS VOIP gateway comes with default credentials admin You have to change these as soon as possible to avoid getting hacked Allo com cannot be held responsible for unauthorized access to the FXO FXS VOIP Gateway Please make sure secure your Gateway by placing it behind a firewall and changing passwords with frequently Kindly avoid using multiple login to the GUI www allo com Version 2 0 12 Analog Gateway User Manual O allo Status 3 System Status Navigation to System status Status of FXO FXS VOIP Gateway including Memory Status VOIP Status Networking Status and Client Status to see which clients are connected to the system After you login you are brought to a System Status screen which offers information about the Gateway and help files to assist you in learning about all the different features of the system 1 Under Trunks you will see the Registration Status of the VOIP Account s configured If it displays Registered then it is successfully configured and connected Under Extensions you will see all the users and the extensions connected to the Gateway Under System status gt System Info gt General you will have a summary of your General information such as Hostname Server Date amp time zone Uptime Under System status gt System Info gt Memory Status you will
15. Username admin Password admin Open the GUI of the FXO FXS card Go to network settings If your network has enabled DHCP server then set DHCP yes oe oS If DHCP server is not running in your network then set DHCP no and assign a static IP to the device 5 Click Save and Connect Straight Ethernet cable from FXO FXS card to your network switch 6 Connect an analog phone to FXS port FXO FXS card and press and device will announce an IP address 7 Open that IP in Mozilla Firefox browser http XXX XXX XXX XXX 8088 3 How to create SIP trunk in analog gateway 1 Goto Trunks Analog amp SIP gt VOIP Trunks 2 Click New SIP trunk and select type as SIP www allo com Version 2 0 53 C allo Analog Gateway User Manual Create New SIP trunk Type Context Naming D Based on Username Provider Name Hostname LD Hostport Username Password DID Routing Registration Figure 47 Create New SIP Trunk Select context naming based on username it will create context based on the username Provider name Give an unique name for this trunk Hostname Add the IP address of the VolP trunk service provider of IPPBX Host port Enter the default SIP port 5060 Username It would be the user account ID provided by your service provider or IPPBX Password It authenticates the user account provided by VoIP service provider or IPPBX AE e g DID
16. allo Private Branch Exchange An in house telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network A server that receives requests intended for another server and that acts on the behalf of the client behalf as the client proxy to obtain the requested service A proxy server is often used when the client and the server are incompatible for direct connection For example the client is unable to meet the security authentication requirements of the server but should be permitted Session Initiation Protocol An application layer control protocol a Signaling protocol for Internet Telephony SIP can establish sessions for features such as audio videoconferencing interactive gaming and call forwarding to be deployed over IP networks thus enabling service providers to integrate basic IP telephony services with Web e mail and chat services In addition to user authentication redirect and registration services SIP Server supports traditional telephony features such as personal mobility time of day is routing and call forwarding based on the geographical location of the person being called Public Switched Telephone Network This is defined as the regular telephone network services Voice over Internet Protocol The technology used to transmit voice conversations over a data network using the Internet Protocol Such data network may be the Internet or a corporate Intrane
17. allows you to update the Gateway with the latest release available which can contain key updates added functionalities and bug fixes When a new firmware release is available download it and save to your local PC Then browse for the file and click the Upload button Please contact ALLO support team for the latest firmware upgrade http support allo com www allo com Version 2 0 45 C allo Analog Gateway User Manual Firmware Upgradation Note Please take a backup of all configuration files before upgrading the firmware as upgrading firmware will remove all the configurations made till date Upload Firmware Image A Upload Firmware Analog Gateway User Manual doc Upload 9 v Figure 37 Firmware up gradation N e While upgrading the firmware please make sure that there won t be power or network disturbances and also make sure to take back up of configuration if any e During the firmware upgrade All the Front LED s start blinking 6 3 File Editor Navigation File Editor This is where you can edit the configuration files or verify whether the configuration files are updated In the File Editor filed mention the configuration file you want to view It displays the contents of the file Here you can view modify the contents of the file If the user wishes to create a new configuration file it can be done using the new file 6 4 Asterisk CLI Navigation Tools gt Asterisk CLI This page gives an easy ac
18. alog phones and FXO is used to connect PSTN lines Below screenshot list the Analog Gateway port configuration of 2 port FXS 2 port FXO gateway aGA22 System Status Analog Hardware Setup amp Configuration Setup Configure Hardware Analog Hardware Configure your Analog Port configuration Slot Information Extensions Trunks Analog amp SIP Trunk Groups Outgoing Calling Rules Dial Plans Incoming Calling Rules DID Routing General Settings Tools Status Figure 7 Analog Hardware 4 2 Extensions Extensions are a shortcut for quickly adding and removing all the necessary configuration components for any new phone Extensions are the core of the FXO FXS VOIP An extension is a number mapped to a person So basically every employee that is connected to the Gateway should have their own unique extension number so that he she can be reached and be able to place calls The Gateway supports 2 types of Extensions IP Extensions and Analog Extensions IP Extensions www allo com Version 2 0 15 O allo Analog Gateway User Manual IP extension is used to create the To Gateway Registration i e End point SIP Phone or PBX going to register to the Gateways Analog Extensions An Analog Extension is used with a regular telephone system which can be connected to an available FXS port of the Analog VOIP Gateway 4 2 1 Create New User You have to create at least one Dial plan using Dial pla
19. and gateway amp DNS as 192 168 113 1 3 Launch the web browser and enter the URL Access the GUI using http 192 168 113 252 8088which is the default IP address of the WAN of the FXO FXS Gateway 4 Login using the default username amp password Default Username admin Password admin Successful login takes you to the Dashboard page Analog Gateway Welcome to Analog Gateway Please login Login to Analog Gateway Yeb Panel Username admin Password ssees NOTE Please use Mozilla Firefox Only Figure 5 Login Page 5 To change the password please refer to the General Settings gt Admin Settings gt General Settings section in the navigation 6 Click on Network Settings Change the network setting to DHCP static IP depends upon your network scenario 7 Now connect the Straight through RJ45 Ethernet cable from WAN port of Analog GW to your Network Switch Also connect RJ45 Ethernet Cable from PC to Network Switch Reconfigure your PC network configuration as per your LAN network www allo com Version 2 0 11 Q allo Analog Gateway User Manual a We strongly recommend you to change the Gateway Admin password from Factor default to Aloha numeric password to reduce the possibility of a security breach b Use Mozilla Firefox Browser only c Boot up process of the Gateway takes about 40 seconds d Make sure to add the port number 8088 at the end of your IP address when logged in For an Example 19
20. be the user interface and how to use it to accomplish common tasks This manual also describes the underlying assumptions and users make the underlying data model Document Conventions In this manual certain words are represented in different fonts typefaces sizes and weights This highlighting is systematic different words are represented in the same style to indicate their inclusion in a specific category Additionally this document has different strategies to draw User attention to certain pieces of information In order of how critical the information is to your system these items are marked as a note tip important caution or warning Icon Purpose Note Tip Best Practice Important Caution A Warning e Bold indicates the name of the menu items options dialog boxes windows and functions e The color blue with underline is used to indicate cross references and hyperlinks e Numbered Paragraphs Numbered paragraphs are used to indicate tasks that need to be carried out Text in paragraphs without numbering represents ordinary information e The Courier font indicates a command sequence file type URL Folder File name e g www allo com Support Information Every effort has been made to ensure the accuracy of the document If you have comments questions or ideas regarding the document contact online support http support allo com www allo com Version 2 0 3 O allo Analog Gateway U
21. cess to the user to execute the commands of the CLI An Example of the sip show peers displays all the Gateway user extensions with the registration status Command gt core show version Asterisk 1 6 2 18 built by root Santhosh localdomain on a 1686 running Linux on 2013 04 19 07 47 22 UTC Figure 38 Asterisk CLI www allo com Version 2 0 46 C allo Analog Gateway User Manual 6 5 Diagnostics On the Gateway users could capture traces ping remote host and trace route remote host for troubleshooting purpose under Web GUI gt Tools gt Diagnostic Ping Enter the target host in a host name or IP address Then press Start button The output result will dynamically display in the window below Diagnostic Ping Enter IP 192 168 0 180 PING 192 168 0 180 192 168 0 180 56 data bytes 64 bytes from 192 168 0 180 icmp seq 0 ttl 64 time 0 7 ms 64 bytes from 192 168 0 180 icmp seq 1 ttl 64 time 0 3 ms 64 bytes from 192 168 0 180 icmp seq 2 ttl 64 time 0 3 ms 64 bytes from 192 168 0 180 icmp seq 3 ttl 64 time 0 3 ns 64 bytes from 192 168 0 180 icmp seq 4 ttl 64 time 0 3 ms 192 168 0 180 ping statistics 5 packets transmitted 5 packets received 0 packet loss round trip min avg max 0 3 0 3 0 7 ms Figure 39 Diagnostic Ping Result www allo com Version 2 0 47 Q allo Analog Gateway User Manual Status 7 Status 7 1 Call Detail Records Navigation Call Detail Recor
22. delete incoming calling rules New Incoming Rule x Trunk 3Cx1 Time Interval None no Time Intervals matched Pattern 9X Destination iUser Extension 2002 Figure 18 New Incoming Rule An Incoming Calling Rule is a rule which routes the incoming call to a phone number The Incoming Calling Rule is a feature that enables incoming calls to be routed directly to selected stations without attendant assistance www allo com Version 2 0 27 C allo Analog Gateway User Manual com Incoming Calling Rule Configuration Parameters Trunk Select the trunk to configure the inbound rule Time Interval Select the time interval from the list specify the time for the trunk to use the inbound rule Pattern All patterns are prefixed with the _ X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 Wildcard Match one or more characters Wildcard Match zero or more characters immediately Destination Select the default destination for the inbound call e Extension e Trunk e Local Extension by DID www allo com Version 2 0 28 C allo Analog Gateway User Manual System Status Incoming Calling Rules 7 Setup Incoming Calling Rules Configure Hardware Extensions Trunk 3CX alae doll bail Time Interval Pattern Destination Trunk Groups none no Timelntervals matched X CatchAI Goto TrunkGroup kkk Qutgoing Calling Rules Dial Plans Trunk 3CX1 T
23. ds This is where you can create Call Reports COR Viewer CDR CS Call Detail Report inbound calls M outbound calls D MI internal calls D Mexternal cals D View show all fields D O Show system calls D 195 Total records Viewing 26 50 of 195 Selected Previou Next Click on column header to sort by that column Click on row to display full record Start time Duration Source Destination Caller ID Disposition 26 2000 01 01 00 47 02 0 00 15 1001 9999 1001 ANSWERED 27 2000 01 01 00 46 44 0 00 14 1001 9999 1001 ANSWERED 28 2000 01 01 00 46 17 0 00 14 1002 8999 1002 ANSWERED 29 2000 01 01 00 46 08 0 00 02 10011 2001 CEM lt 10011 gt NO ANSWER 30 2000 01 01 00 46 00 0 00 04 10011 2001 CEM lt 10011 gt NO ANSWER 31 2000 01 01 00 45 57 0 00 15 1002 8999 1002 ANSWERED 32 2000 01 01 00 45 51 0 00 02 10011 500 CEM lt 10011 gt ANSWERED 33 2000 01 01 00 45 45 0 00 04 10011 2001 CEM lt 10011 gt NO ANSWER 34 2000 01 01 00 45 39 0 00 15 1002 8999 1002 ANSWERED 35 2000 01 01 00 45 37 0 00 02 10011 500 CEM lt 10011 gt NO ANSWER 36 2000 01 01 00 45 36 0 00 05 10011 2001 CEM lt 10011 gt NO ANSWER 14 37 2000 01 01 00 45 29 0 00 02 10011 500 CEM lt 10011 gt ANSWERED 38 2000 01 01 00 45 27 0 00 04 10011 2001 CEM lt 10011 gt NO ANSWER 39 2000 01 01 00 45 25 0 00 00 1002 8999 1002 NO ANSWER 40 2000 01 01 00 44 55 0 00 25 1003 7999 1003 di 0NN 04 04 mrm 44 48 AA CEA 210044 gt Fig
24. ever attempt NAT mode or RFC3581 support e ROUTE Assume NAT don t send report Allow RTP Reinvite If enabled the Gateway will try to redirect the RTP media stream audio to go directly from the caller to the Callee e Yes Allow RTP media direct e No NAT Allow media path redirection Reinvite but only when the peer is not being behind NAT The RTP core can detect if the peer is behind NAT or not based on the IP address where the media comes from e Update Use UPDATE for media path redirection instead of INVITE L Some devices do not support this especially if one of them is behind NAT 5 3 4 Misc Navigation General Settings gt SIP settings gt Misc This is where you can configure the miscellaneous SIP settings SIP Session Intitation Protocol Configuration ere Oe Oe Misc elase Te FAX Passthrough FaxFormat Pat s T 38 fax UDPTL D Outbound SIP Registrations Register SIP D Register TimeOut 3 D Register Attempts o D QO Cancel H save Figure 29 Misc The details to be filled are given as www allo com Version 2 0 39 O allo Analog Gateway User Manual FAX Settings FAX Format Select the FAX format either in TIFF or PDF T 38 fax UDPTL Enables T 38 Fax Mode otherwise pass through mode is enabled Out Bound SIP Registration Settings Register Register as a SIP user agent to a SIP proxy provider Register Time Out Configure the register re
25. figure Hardware d oe Sere Extension 00 CallerlD Name 301 DialPlan Darien v O eple gen Internal CallerlD 3010 Caller Number 301 adding and removing all the necessary configuration components for any new phone Technology Trunks Analog amp SIP SIF Analog Station QD Outgoing Calling Rules Codec Preference First udaw Second ataw Third ataw Fourth G 72a Fifth Marne ow Dial Plans Incoming Calling Rules VoIP Settings DID Routing SIP Password General Settings NAT Can Reinvite DO DTMF Mode insecure no w LU Tools Status Sra Hus Figure 46 Apply changes www allo com Version 2 0 52 Analog Gateway User Manual C d LO FAQs 9 Frequently Asked Questions FAQ 1 How to access GUI of factory default Analog Gateway Power on the device and connect RJ45 cross cable on one end to the Ethernet port of the card and the other end to your PC 1 Keep your PC IP network settings in manual mode and assign 192 168 113 xxx with subnet mask 255 255 255 0 2 Open the Mozilla Firefox browser and enter http 192 168 113 252 8088 factory default IP of the card 3 Login using username admin and password admin 2 How to change the network settings of analog gateway Connect cross over cable from FXO FXS card to your PC Keep your PC network configuration in manual mode and set 192 168 113 xxx Open Mozilla Browser and enter http 192 168 113 252 8088
26. from the called number 7 Prepend Digits what are the digits should be prefixed for the called number You can leave rest of the fields as default Click save Go to Dial Plans and add this new outgoing rule to the existed dial plan Click Save and Apply Changes 5 How to create SIP Trunk 1 Open GUI of the FXO FXS cards and Go to Trunks Analog SIP and click on VOIP Trunks and create New SIP trunk www allo com Version 2 0 55 Q allo Analog Gateway User Manual Create New SIP trunk Tyne l i Context Naming Provider Name Hostname Hostport QD Username Password DID Routing Registration Ocancet save _ Figure 49 Create New SIP Trunk 2 Select SIP type and enter all the details as shown below Create New SIP trunk Type Context Naming Provider Name 3CX Hostname 192 168 0 104 Hostport 5060 Username 10005 Password ssses DID Routing Registration Figure 50 Create New SIP Trunk If you want DID routing you can check the Box All the calls are coming inside the analog card through this 3CX trunk will go to DID routing table www allo com Version 2 0 56 C allo 3 Click SAVE and APPLY CHANGES you can see the registered status in the System Status page 4 Create outgoing Calling Rule in FXS FXO card using this trunk to reach the 3CXPBX and add it to Dial Plan Analog Gateway User Manual 6 How to create the new inco
27. ill have the CallerID Name set to this name If not the extension s CallerID Name will be used Ring Timeout Configure the number of seconds to ring an extension The default setting is 20 VOIP Phone Digit Map This option allows the administrator to define a global digit mapping string compatible with RFC 3435 There is no default setting and this option does not sync with the dial plan assigned to an individual user The following examples should assist in writing an acceptable digit mapping string e 2 9 11 Where calls beginning with digits from 2 3 4 9 followed by 11 are dialed immediately e OT Where calls beginning with the digit 0 followed by a pause equal to the Digit Timeout option www allo com Version 2 0 33 O allo Analog Gateway User Manual e 011xxx T Where calls beginning with the character followed by 011 digits and then at least three more digits before any arbitrary number is matched dialed after Digit Timeout is reached e O 2 9 xxxxxxxxx Where calls beginning with 0 followed by any digit from 2 3 4 9 followed further by 9 more digits are dialed immediately e 1 2 9 xxxxxxxx Where calls beginning with the character followed by 1 followed by any digit from 2 3 4 9 followed by 8 more digits are dialed immediately e 2 9 xxxxxxxxx Where calls beginning with any digit from 2 3 4 9 followed by 9 more digits are dialed immediately e 2 9 xxxT Where calls beginn
28. ime Interval Pattern Destination Incoming Calling Rules Create modify prioritize and delete none no Timelntervals matched d Goto User 2002 incoming call rules based on Time Intervals DID Routing Trunk T1 General Settings Time Interval Destination Tools Trunk T2 Status Time Interval Destination Figure 19 Incoming Calling Rules 4 8 DID Routing Navigation SETUP gt DID Routing Direct Inward Dial A specially configured phone line from the telephone company allows for dialing inside a company directly without having to go through an attendant A DID line cannot be used for out dial operation since there is no dial tone offered However it can be configured so an outside caller can reach an inside extension with a 7 digit number throughthe phone company s central office New DID DID Number 501 Destinations iUser Extension 2002 iv Figure 20 New DID www allo com Version 2 0 29 Callo Analog Gateway User Manual com DID Configuration parameters DID Number Enter the DID numbers provided by the VOIP Service provider Destinations Select the DID destination Only the selected category can be reached by DID e User Extension e Trunk System Status Manage DID Setup Configure Hardware DID Calling Rule Extensions Trunks Analog amp SIP New DID Trunk Groups DID Extension Destination Outgoing Calling Rules si z Goto outgoing Trunk Goto
29. ing with any digit from 2 3 4 9 followed by three more digits are dialed after Digit Timeout is reached e 2 9 11 OT 011xxx T 0O 2 9 xxxxxxxxx 1 2 9 xxxxxxxx 2 9 xxxxxxxxx 2 9 xxxT where each entry is separated by the character For more information please refer to RFC 3435 VOIP Phone Digit Timeout The timeout variable is the number of seconds the phone will wait for each segment of a digit map expressed as an integer 5 2 2 Gateway Settings Navigation Admin Settings gt General settings gt GATEWAY Settings This is where you can configure the General Settings of the Gateway Change Admin Password e Enter the new password and retype the new password to confirm The new password field has to be at least 4 characters e Click on Update and the user will be logged out e Once the web page comes back to the login page again enter the new password to login Date amp Time Settings You can set the date and time of the Gateway either through Enabling NTP or by manual entry If you are enabling NTP select the time zone according to your country timing and enter the NTP server details Enable NTP Enabling NTP allows you to set the Time zone and Date based on the NTP server provided Select the proper time zone option so the Gateway can display the correct time www allo com Version 2 0 34 allo Analog Gateway User Manual NTP Server Specify the URL or IP Address of the NTP server for the Gateway
30. ion Result VOIP Settings SIP Password Configure the password for the user NAT Use NAT when the Gateway is on a public IP communicating with devices hidden behind NAT e g broadband router If there is one way audio issue usually it s related to NAT configuration or Firewall s support of SIP and RTP ports Can Re invite By default the Gateway will route the media steam from SIP endpoints through itself If enabled the Gateway will attempt to negotiate with the endpoints to route the media stream directly It is not always possible for the Gateway to negotiate endpoint to endpoint media routing The default setting is No www allo com Version 2 0 18 O allo Analog Gateway User Manual Insecure e Port Allow peers matching by IP address without matching port number e Very Allow peers matching by IP address without matching port number Also authentication of incoming INVITE messages is not required e No Normal IP based peers matching and authentication of incoming INVITE The default setting is No 4 2 2 Modify Delete selected users Navigation Users This is where you can edit delete existing Analog IP Extensions individually On the right side of the page you can see the list of extensions you have setup To edit or delete any of them simply click the appropriate icon provided to the right of each account Extension Once you click on the Edit button of an Extension then it will display the information ab
31. k You can even use the Calling rule to route it to local extensions as a Destination or Route the calls to Trunks created so as to make the calls successful There as still many options like striping the number of digits from the front prepend the digits before dialing and filter There is also another alternative way if the trunk fails to route the call i e Failover Trunk an alternative trunk to route calls Send this call through trunk Use Trunk Select the trunk for this outbound rule FXO VOIP Trunk Strip Allows the user to specify the number of digits that will be stripped from the beginning of the dialed string before the call is placed via the selected trunk Prepend Specify the digits to be prepended before the call is placed via the trunk Those digits will be prepended after the dialing number is stripped Filter This option is used to filter out certain characters The characters listed in the field will be permitted while all others will be filtered out Here we will discuss about how to choose outgoing trunks in two different ways The First way is choose a provider or a trunk based on prefix This type of rule will allow users to create a prefix for choosing SIP VOIP or LINE PSTN FXO trunk to make an outgoing call www allo com Version 2 0 24 Callo Analog Gateway User Manual com For Eg 1 If you would like to strip out the first digit from the dialed number follow the example Add _8X in
32. ming calling rule Open the GUI and go to Incoming Calling Rules Create New Incoming Rule New Incoming Rule Trunk Time Interval None no Time Intervals matched Patten D _X Destination User Extension 1000 v Figure 51 New Incoming Rule 2 Select the Appropriate trunk either FXO trunk or VoIP trunk from the Trunk dropdown box 3 Select the default time interval 4 Pattern X will accept the calls 5 Destination Select the destination for the incoming call Click Update and Apply Changes 7 How to create the FXO trunk 1 Connect PSTN lines on FXO ports and Go to Trunks Analog amp SIP 2 Create New Analog Trunk www allo com Version 2 0 57 allo Analog Gateway User Manual New Analog Irunk Ports O1 Trunk Name Figure 52 Create FXO Trunk 3 Select the port and give a name to that trunk and click Add 4 Create outgoing calling rules for this trunk 5 Add that outgoing rule into existed dial plan Click Save and Apply Changes 8 How to make basic communication between the analog cards with IPPBX In order to make basic communication between the analog card with IPPBX Follow the below steps 1 Set up the SIP trunk between the analog card and IPPBX 2 Assign extension numbers for FXS ports 3 Create an outbound rule for the SIP trunk and add it to dial plan 4 Set up the incoming calling rule for that SIP trunk and route the call to one of the FXS p
33. mp ON backup 2014may19 174813 May 19 2014 Download Configuration backup from HTTP URL TFTP Serer HTTP URL httoviwww google com Figure 34 Backup Results Once the backup is done the list of the backups will be displayed with the date and time on the web page Users can download restore or delete it from the Gateway internal storage or the external device Besides local backup users could back up the configuration a remote server via TFTP HTTP protocol under Web GUI gt Tools gt Back Up RESTORE CONFIGURATION FROM BACKUP FILE To restore the configuration on the Gateway from a backup file users could go to Web GUI gt Tools gt Backup A list of previous configuration backups is displayed on the web page Users could click on Restore Previous config of the desired backup file and it will be restored to the Gateway www allo com Version 2 0 44 Callo Analog Gateway User Manual com All your old configuration will be replaced by this backup configuration Are you sure you want to proceed Figure 35 Backup Configuration If users have other backup files on PC to restore on the Gateway click on Browse first and select it from local PC to upload on the Gateway and then click Upload Delete selected Backup Confiquration Prevent this page from creating additional dialogs Figure 36 Delete Backup configuration 6 2 Firmware Upgrade The Firmware Upgrade page
34. n option before trying to create Analog IP Extensions Navigation Users gt Create New user This is where you setup your Analog IP extensions Create New User General Extension 201 CallerlD Name 201 pialPlan DiaiPiant vO Internal CallerlD 29408 CallerlD Number 201 QD Technology SIP Analog Station Codec Preference First u Jaw oy Second a law Third ataw w Fourth 6 729 w Fifth None m VoIP Settings SIP Password 201 NAT Can Reinvite O DTMF Mode RFC2833 w OD insecure no v Cancel Hupdate Figure 8 Create new user Technology SIP Select SIP if the user is using SIP or a SIP device Analog Station Select the FXS port need to be configured from the drop down menu www allo com Version 2 0 16 Q allo Analog Gateway User Manual Codec Preference Select audio and video codec for the extension The available codec s are G711U law G711A law G 726 and G 729 Extension The extension number associated with the user Caller ID Name Configure the Caller ID Name associated with the user Dial Plan Select one from the dropdown box appears only if dial plans are created using Dial plans By Default Dialplan1 Caller ID Number Configure the Caller ID Number that would be applied for outbound calls from this user N The ability to manipulate your outbound Caller ID may be limited by your VOIP provider
35. ne DID Routing Routes calls to a single specific extension Configure Outbound proxy to send Outbound signaling to that proxy 4 3 4 Editing Deleting an Existing VOIP Account On the right side of the page you can see the list of VOIP trunk you have setup To edit or delete any of them simply click the appropriate icon provided to the right of each trunk Once you click on the edit button of a VOIP trunk then it will display the information of that particular VOIP trunk here you can change the required details and click on the Save button and then click on the apply changes tab to save the changes made To ensure successful registration of your VOIP Trunk you must click the System Status tab on the top navigation menu see Status section for more info www allo com Version 2 0 21 Callo Analog Gateway User Manual com Make sure to click the APPLY CHANGES tab in the top navigation bar after adding any new VOIP trunk or editing deleting 4 4 Trunk Groups Navigate through Setup gt Trunk Groups New Irunk Group Trunk Group Name 3CXout Failover Trunks Trunks List FXO1 Hae Strip D 2 digits from front and Prepend these digits QD 2 before dialing Figure 13 New Trunk Group Manage Trunk Group 7 Failover Trunk FXOgroups FXO1 FXO2 FXO3 FRO4 Figure 14 Manage Trunk Group www allo com Version 2 0 22 C allo Analog Gateway User Manual 4 5 Outgoing Calling
36. o filter out certain characters The characters listed in the field will be permitted while all others will be filtered out 4 5 2 Restore Default Calling Rule Navigate through Outgoing Calling Rules gt Restore Default Calling Rule This is where you configure Default Outgoing Calling Rules www allo com Version 2 0 25 allo These are the default calling rules where they show us an example of the patterns and which all Analog Gateway User Manual fields can be used as default 4 6 Dial plans Navigation SETUP Dial plans This is where you configure Dial plans for the users Create New DialPlan DialPlan Name DialPlan Include Local Contexts V default Z sayip Cancel Figure 16 Create New Dial Plan A Dial plan is a collection of outgoing rules Dial plan is assigned to users to specify the dialing permissions they have For Example you might one Dial plan for local calling that permits the users of that Dial Plan to dial local numbers via the local outgoing calling rule Another user may be permitted to dial long distance numbers and so would have a Dial Plan that includes both the local and long distance outgoing calling rules You have to create the Dial plan first before you create any user accounts to make your call successful The Dial plan details are as follows Dial plan Name The name of the user wish to see in that field of Dial plan Include Outgoing Calling R
37. og Gateway User Manual com System Information Network Disk Usage Memory Usage Disk Usage Filesystem 1k blocks Used Available U3e Mounted on dev mtdblockO 13440 12108 1332 90 Figure 44 Disk Usage System Information Network Disk Usage Memory Usage Memory Usage total used free shared butters Mer 61560 34668 26892 U U Figure 45 Memory Usage You will have a summary of your general information such as Firmware Version Uptime Asterisk Build Server Date amp Time Zone and Hostname Network Status you will have a summary of your Network information such as Hostname WAN IP Address Subnet Mask WAN MAC Address and Default Gateway you may refer to Settings gt Network Settings for more info Disk Usage Disk you will have a summary of Disk usage and Disk free space available on the file system Memory Usage Memory Status you will see total memory resources including RAM usage Compact Flash usage www allo com Version 2 0 51 Callo Analog Gateway User Manual com 8 APPLY Changes Navigation APPLY CHANGES On the right top of the web GUI This is the button which you must press after adding editing deleting such things as Extensions modifying settings such as General Settings VOIP Accounts Network Settings DID Routing Firmware Upgrades and other System Settings ALLG COMS Analog Gateway System Status Edit User Extension 301 Setup General Con
38. orts 10 Explain Trunks Bridging Sending call from one Trunk to another Trunk Trunks bridging means if the call is coming from one trunk then we can send the call directly to another trunk Scenario No 1 Call is coming from FXO trunk and sending to SIP trunk 1 Create an incoming calling rule for FXO trunk Pattern as X 2 You can set the default option for a time interval 3 Destination will be the SIP trunk 4 Add the FXO line number in the Number field Scenario No 2 Call is coming from SIP trunk and sending to SIP trunk www allo com Version 2 0 58 Q allo Analog Gateway User Manual Let us say if you have two SIP trunks like SIP trunk A and SIP trunk B 1 Create an incoming calling rule for SIP trunk A Pattern as X 2 You can set the default option for a time interval 3 Destination will be the SIP trunk B 4 Strip Digits Number of the digits will be trimmed from the dialed number 5 Prepend Number Prefix to add the dialed number www allo com Version 2 0 59 C allo Analog Gateway User Manual Appendix 10 APPENDIX A Glossary Definition Term ATA Analog Telephone Adapter Used to connect a standard telephone to a high speed modem to facilitate VOIP or fax calls over the Internet Short for Dynamic Host Configuration Protocol a protocol for assigning dynamic IP addresses to devices on a network With dynamic addressing a device can have a different IP address every
39. otification Use the power adapter provided with the ALLO PRI Gateway Do not use a different power adapter as this may damage the device This type of damage is not covered under warranty www allo com Version 2 0 9 Analog Gateway User Manual Q d LO Getting Started 2 Getting Started with the Gateway 2 1 Hardware Installation Reset Analog Phone Computer PSTN Figure 4 Getting Started with the Gateway Hardware Installation 1 Unpack the items from the box 2 Plug one end of the RJ45 Ethernet cable into the WAN port of the FXO FXS Gateway amp other end into the PC Use Cross over Ethernet cable to connect between the WAN port of the unit amp PC 3 Insert the Power Adaptor output connector into the Power port of the FXO FXS www allo com Version 2 0 10 Q allo Analog Gateway User Manual Gateway amp Plug in the Power Adapter to any available AC power outlet 2 2 Accessing the Web GUI FXO FXS Gateway WEB GUI can be accessed either through WAN Steps to Access the GUI during the initial setup 1 Make the setup as described in Hardware setup section and then plug one end of the RJ45 Crossover Ethernet cable to your PC amp the other end into the WAN port of the FXO FXS Gateway 2 Change the Network setting of the PC is set in manual mode i e Static IP mode Assign the IP address to the PC in the range of 192 168 113 xxx E g 192 168 113 10 net mask as 255 255 255 0
40. out that particular extension Here you can change the required details and then click on the Update Extension button to save the changes made You can delete an extension by clicking on the delete button on the extension from the list of extensions displayed You can delete many existing extensions by clicking on the Delete Selected Users button after marking in the check boxes of extensions from the list of extensions displayed Click ok the popup window to delete the selected users lt Make sure to click the APPLY CHANGES button in the top navigation bar after adding editing deleting any Extension The APPLY CHANGES tab appears if some changes are made and not saved 4 3 Trunks Navigation Setup gt Trunks gt Analog Trunks Here you can configure the Analog Trunks 4 3 1 Analog Trunks www allo com Version 2 0 19 Q allo Analog Gateway User Manual Manage Analog trunks Analog Trunks VOIP Trunks SSS Trunk Analog Ports T1 5 Edit Delete T2 Edit Delete Figure 12 Analog Trunks The analog trunk options are listed in the table below Analog Trunks Channels Select the channel for the analog trunk Trunk Name Specify a unique label to identify the trunk when listed in outbound rules incoming rules and etc 4 3 2 VOIP Trunks Navigate through Setup gt Trunks gt VOIP Trunks This is where you setup VOIP Trunk or manage existing ones In this page fill in the P
41. rovider Name Host name Host Port Username Password and Proxy information given to you by your VOIP provider known as SIP Credentials Apply any Codec Settings required You can prioritize your active codec s by using the drop down buttons After you have entered the details click the Save button at the bottom 4 3 3Adding a New VOIP Account Details Create New SIP trunk Context Naming You can select the context naming based on username Provider name Assigned by asterisk GUI www allo com Version 2 0 20 Analog Gateway User Manual Provider Name Host Name Host Port Username Password Qualify DID Routing Outbound Proxy O allo By Default Based on Username Configure a unique label to identify this trunk when listed in outbound rules inbound rules and etc Configure the IP address or URL for the VOIP provider s server of the trunk Enter the port number given by the VOIP provider 5060 is the default SIP port If configuring any roaming extension or if connecting gateway to public network then consider changing the SIP port for better security Once port changes are done for registering IP phones sip phone use lt domain name gt lt sip port number gt Enter the username to register to the trunk from the provider Enter the password to register to the trunk from the provider If you enable Qualify asterisk will send the SIP Options command regularly to check that the device is still onli
42. sed The default setting is RFC2833 5 3 3 NAT Navigation General Setting gt SIP settings gt NAT This is where you can configure the NAT SIP settings www allo com Version 2 0 37 O allo Analog Gateway User Manual SIP Session Intitation Protocol Configuration General Extern ip Gi Extern Host 201 i Extern Refresh 10 LI Local Network Address 192 168 0 0 i NAT mode ves w L Allow RTP Reinvite update w Cancel H Save Figure 28 NAT Settings Email Settings Extern IP Configure a static address and port optional that will be used in outbound SIP messages if the Gateway is behind NAT Extern Host you can specify an external host name and Asterisk will perform DNS queries periodically based on the External Refresh Interval Extern Refresh Configure the refresh interval for the external host if used The default setting is 10 Local Network Address Specify a list of network addresses that are considered inside of the NAT network Multiple entries are allowed If not configured the external IP address will not be set correctly A sample configuration could be as follows 192 168 0 0 255 255 255 0 NAT Mode This is a global NAT setting that will affect all peers and users The default setting is YES e YES Always ignore info and assume NAT e NO Use NAT mode only according to RFC3581 www allo com Version 2 0 38 Q allo Analog Gateway User Manual e NEVER N
43. see total memory resources including RAM usage Under System status gt System Info gt Network Status you will have a summary of your Network information such as Hostname WAN IP Address Subnet Mask WAN MAC Address and Default Gateway you may refer to Settings gt Network Settings for more info Under System status gt System Info gt Disk you will have a summary of Disk usage and Disk free space available on the file system www allo com Version 2 0 13 C allo Analog Gateway User Manual com Analog Gateway System Status System Status Please click on a panel to manage related features G Setup Trunks L System Info General Mucins Memory General Settings Status Trunk Type Username Port Hostname IP Tool i es Extensions H gas Ev Ed rer Ringing L Busy Unavailable Firmware Version CPX 003 R28 07072014 Extension Name Label Status Type 2001 Messages OU Analog User Port 1 Uptime 00 10 19 up 10 min Load Average 1 74 1 17 0 61 2002 Messages 0 0 Analog User Port 2 Asterisk Build Asterisk 1 6 2 18 Asterisk GUI version SVN branch 2 1 0 rel Server Date amp Timezone Sat Jan 1 00 10 19 UTC 2000 Hostname uc libe Figure 6 System Status www allo com Version 2 0 14 Q allo Setting up Features Analog Gateway User Manual 4 Set up 4 1 Configure hardware Configure hardware section lists the Analog port FXO FXS information FXS is used to connect an
44. ser Manual Table of Contents POU TIS Fat LO HT 3 Dost gle 3 L Produc TONN 6 EE OE EN EE ER EN acne tee tees PENE 6 ro AL ean eg ES v Teas NE A 7 INNEN 7 LTU 8 LTU JJ 9 2 Getting NENNE 10 ZA Flav OW re a RENE 10 PETE GUI crer AE en ene cn er een 11 Do SVS NN 13 TS 15 FTP NN 15 RS 9 EEE EN E EEE 15 TENNE 16 4 2 2 Modify Delete selected Users 19 A EUR eee E E E muswusoeenviennieaceamnnates 19 BARENTS 19 12 PT TT 20 4 3 3Adding a New VOIP Account Details sccccscsssscsssssrectonssscucnseseneoussestoussscneussscnecusressenssss 20 4 3 4 Editing Deleting an Existing VOIP ACCOUNT esse ee eee eee 21 AA TUNK ON 22 OHE C Ane BIG EE 23 TSB IN Cane UG 23 45 2 PANNE hr 25 DIN 26 4 7 coming Calne RUES EE EE EE 27 TED NN 29 IE IE 31 TTV 31 www allo com Version 2 0 4 O allo Analog Gateway User Manual SMIT 31 TNT NN 32 Sed PN 32 JER ENE EE EE EE cin 32 REN Setting EE EE 34 a RO ON EEE EE EEE EE EE TE 35 EP NN 35 SE Us GIVEN EEE EE 35 ET 36 NE EE EE EN aiauta nies 37 JE EE EE EM saaceeesen seen eres 39 e COS or EE EEE EEE EE EEE 40 es tea RE EEE EE 42 BIN 42 02 Firmware Upgrade T 45 Co 00 ER SE 46 CAA SO NE E O A 46 CF DENO UC EEE EE EE ener eee EE 47 F a T e E A E E AA A E TE PEA E AET EE AET 48 TARS E GE 3 0 c E AET E E E A E E 48 T e NNN 49 Ts RR Tar 49 SAPP CRINE E e E EE EEE NE EEE EE 52 9 Frequently Asked Questions FAO sss 53 h V IR vr 60 www allo com Version 2 0 5 Q allo
45. t Wide Area Network A computer network that spans a relatively large geographical area Typically a WAN consists of two or more local area networks LANs www allo com Version 2 0 61 Thank you for choosing C allo Adarsh Eco Place 176 Ground Floor EPIP Industrial Area Kundalahalli KR Puram Hobali Whitefield Bangalore 560066 Email globalsales allo com indiasales allo com Phone 91 67080808
46. t FXS gateway all the 4 LED s blink RED 1 2 2 Rear view Figure 3 Rear View Interface Description WAN Standard 10 100 BASE TX Ethernet Interface for WAN FXS FXO ports FXS is used to connect analog phones and FXO is used to connect PSTN lines Console Console cable provided along the box for the trouble shooting DC 12 V Supply This is power rating specified for the gateway Reset Reset button for factory default www allo com Version 2 0 8 O allo Analog Gateway User Manual 1 3 Functions and Features e Compatible with ElastixTM Asterisk Trixbox TM FreePBX TM 3CX Only the 4 port model e On board 128ms Line Echo Cancellation DSP On board Transcoding G711 G729 DSP e 4 8 16 analog ports FXO or FXS and 8 analog ports FXS FXO 8 ISDN BRI model e T 38 fax relay e Pre configured for almost plug and play experience e Clean and easy to use web interface e Caller ID e DTMF Digit Detection and Generation e SIP User Agent IETF RFC3261 compliant WARRANTY Hardware Warranty 1 year If the PRI Gateway was purchased from a Distributor reseller please contact the company where the device was purchased for replacement repair or refund If the device was purchased directly from Allo com contact our Technical Support Team for a RMA Return Materials Authorization number before the product is returned Allo com reserves the right to remedy warranty policy without prior n
47. try timeout in seconds The default setting is 20 Register Attempts Configure the number of registration attempts before the Gateway gives up The default setting is 0 which means the Gateway will keep trying until the server side accepts the registration request 5 3 5 Codecs Navigation SIP settings gt Codec s The following Audio amp Video codec s are supported in FXO FXS VOIP Gateway SIP Session Intitation Protocol Configuration General Misc Codecs Allowed Codecs lu law IZ a law 16 726 32 Ml G 729 Ocancel Hsave Figure 30 Codecs e G711 u law e G711 a law e G 726 32 e G 729 www allo com Version 2 0 40 C allo Analog Gateway User Manual Select the codec s from the list by enabling it File Editor Contig Files K Jew FileName SIP conf Cancel Figure 31 Create new config file www allo com Version 2 0 41 Q allo Analog Gateway User Manual Tools 6 Tools 6 1 Back Up The Gateway configuration can be backed up locally or via network The backup file will be used to restore the configuration on Gateway when necessary An alog Gateway System Status General Settings 75 Setup General Settings General Preferences General Settings Network Settings Admin Settings General Settings General Preference Language Settings PBX Settings Change Password SIP Settings Enter New Password sees Tools r Retype New Password
48. ules when the outgoing Calling rules are created it displays here so that include it in the dial plan Include local contexts Here the user can select the features which he wishes to use After all the changes click on the save button And don t forget to click on apply changes button on the top navigation bar immediately after save button www allo com Version 2 0 26 Callo Analog Gateway User Manual com DialPlans Setup Aanage DialPlans Configure Hardware Manage DialPlan Extensions Dial Plan is a collection of Outgoing Call Rules Dial Plans are assigned to Users to specify the dialing permissions they have For Trunks Analog amp SIP example you might have one Dial Plan for local calling that only permits users of that Dial Plan to dial local numbers via the local outgoing calling rule Another user may be permitted to dial long distance numbers and so would have a Dial Plan that includes both the local and longdistance outgoing calling rules Trunk Groups Outgoing Calling Rules Dial Plans A DialPlan is a set of Calling Rules Ro Calling Rules Options that can be assigned to one or more users DialPlan1 default sayip 3CXout POT1 Out Incoming Calling Rules O DialPlan2 default sayip 3CXout DID Routing General Settings Tools Status Figure 17 Dial Plan Result 4 7 Incoming Calling Rules Navigation SETUP Incoming Calling rule This is where you can create edit
49. ure 40 Call Detail Report To create a new Report select the inbound calls outbound calls internal calls and External calls A list with call details will display in the Call Reports section By clicking on the delete button at the bottom Entire call details records CDR of the Gateway are cleared CDR can also be filtered by selecting inbound calls outbound calls internal calls and External calls www allo com Version 2 0 48 C allo You can select the number of lists to show in the listings by selecting the right drop down box By Analog Gateway User Manual clicking on the Previous and Next button you can see the list pages in the next and the previous pages You can even download the CDR in CSV format by clicking Download button which makes the Download file to display the top of the GUI page Whereby right Click on the Download File link and download the CDR using the Save Link As 7 2 Active Channels It displays the current Active Channels on the Gateway with the options to Hang up When calls are in progress since there is always refreshing Active Channels in 10 seconds the Current Active Channels on the Gateway are displayed Analog Gateway System Status Channel Management Setup General Settings aaa Active Channels 2 Tools Status Call Detail Records Refreshing Active Channels in 8 Seconds Channel Seconds Application SIP 10006 00000047 SIP 53 00000046 DiaK HORIG ARGTL T
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