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1. About Lepide Active Directory Self Service

1. o Sef Se Unlock Account on behalf of Automatic Unlock Domain User Account Daily At Hrs O Every Weekon at Hrs O On Every Month s Day at Hrs Schedule Automatic Unlock User Account Figure 4 4 Unlock Policy Configuration Page 4 5 Question answer Policy Configuration Tab When a domain user enrolls in the Lepide Active Directory Self Service software s he needs to answer some security questions If a user forgets his her password then by answering these security questions password can be reset But how many number of security questions a domain user needs to answer while enrolling in the software is decided by the system administrator The system administrator sets the total number of the security questions by configuring the Question Answer policy However to configure the Question Answer policy he needs to access the Question Answer policy configuration page by clicking the Question Answer Policy Configuration tab When the system administrator selects O Lepide Software Private Limited Page 27 Lepide Active Directory Self Service the Question Answer Policy Configuration tab the Question Answer policy configuration page appears as shown in Figure 4 5 fe Question and Answer Policy Configuration AJ Configure the various questions and answers policy View Settings Select Domain Name Select Domain Name Questi
2. The software helps the system administrator to manage users of various domains in an organization and generate reports about the users whose accounts have been locked whose passwords have been expired and whose passwords are near to expiry Moreover the reports about the users who have unlocked their accounts reset their passwords and updated their information can also be generated using the Lepide Active Directory Self Service software Based on these reports the system administrator can send email notification to domain users about their password expiry password reset etc The software also provides the facility for the system administrator to automatically reset domain users password and automatic unlock account on specific time interval Following figure illustrates the architecture of the Lepide Active Directory Self Service software O Lepide Software Private Limited Page 8 Lepide Active Directory Self Service LADSS sr Microsott Admin a IIS LADSS Active nn He k Console a software 4 Directory uti Fa P k 5 f x ie L fi Y Fi P k i Y F fi n e Fi i kE py LADSS LADSS Domain Domain Users Users Console Console LADSS Domain Users Console Figure 1 1 Architecture of the Software According to the software architecture the Lepide Active Directory Self Service software comprises two consoles admin console for system administrator and user
3. Allo w hd Automatic Unlock Domain User Account Daily At Hrs O EveryWeekon Sunday Wat 0 Mms On Every Month s Day 01 at 01 Hrs Schedule Automatic Unlock User Account Figure 5 7 Displaying Unlock Account Policy Configuration Page za The system administrator can configure unlock account policy for only a particular domain not for a particular user 3 Select the domain name in the Select Domain Name drop down list After selecting the domain name you need to configure the following settings O Lepide Software Private Limited Page 42 Lepide Active Directory Self Service e Select Allow in the Self Unlock Account drop down list if you want to allow domain users for self account unlock otherwise select Disallow e Select Allow in the Unlock Account on behalf of drop down list if you want to allow domain users to take help of their team members for account unlock else select Disallow e Select Allow in the Automatic Unlock Domain User Account drop down list if you want to unlock account of all domain users at a particular time interval otherwise select Disallow If you select Allow specify time interval in the Schedule Automatic Unlock User Account section o Click Daily At option and select time to unlock users account daily on the selected time o Click Every Week On option to unlock users account every week at a particular time After clicking the option select
4. Reset Password Unlock Account Best viewed in 1024 X 768 Resolution IE 6 0 amp Mozilla FireFox 2 0 Copyright amp 2010 Lepide Software Put Ltd All rights reserved Figure 3 1 Software Main Page 3 Now you need to log in to the User Login section To log in to the User Login section provide the following credentials in their respective fields e Specify your account s login id in the User Name text box e Specify your account s password in the Password text box e Select the domain name from the Domain Name drop down list 4 Click the Sign In button after specifying the required values When you click the Sign In button the Lepide Active Directory Self Service software user s console appears Lepide Software Private Limited Page 77 Lepide Active Directory Self Service Self Update Info Reset password on behalf of Unlock account on behalf of Authorized Team Enroll Change Members Password Sign Gut Help About Overview of Lepide Active Directory Self Service Welcome to Lepide Active Directory Self Service which allow end users to reset their active directory passwords change their passwords lock unlock their account in a simple and secure manner without the Involvement of technical help desk professionals It allow organizations to adopt stronger password policy to meet security standards while reducing help desk cost to reset user passwords Itis a web based application that allows user t
5. S he needs to update information in Active Directory whenever any change is noticed in resources and services users account information and users personal information O Lepide Software Private Limited Page 7 Lepide Active Directory Self Service Apart from updating users information the system administrator help desk also performs tasks like reset users password unlocking their locked accounts sending email notification to users about password reset etc Updating even a single information for example a user s contact number in Active Directory or resetting a user s password consumes a significant amount of time of the system administrator In organizations where large numbers of employees are working the system administrator help desk needs to perform these tasks on large scale in which resources and work force are used in substantial amount That means a huge amount of organization s money is being used to keep the users information up to date password reset and account unlock By keeping organizations these situations in mind the Lepide Active Directory Self Service software has been developed by our Active Directory experts The software minimizes the system administrator s workload and time utilization reduces resources use and saves a vast amount of organizations money Apart from this the software also increases the organizations productivity by saving significant time of the sy
6. time consuming and tedious process Therefore to reduce the system administrator s workload and ease his work the feature of reports generation is embedded in the Lepide Active Directory Self Service software By using the Reports Generation feature the system administrator can create two types of reports General reports and Audit reports The general reports are created to keep record of following o Locked Out Users o Soon To Expire Password Users o Password Expired Users o Enrolled Users O Lepide Software Private Limited Page 11 Lepide Active Directory Self Service o Un Enrolled Users e The system administrator can generate audit reports to list the domain users who have performed the following operations in a specific time interval o Reset Password o Unlock Account o Self Information Update e Increases Return on Investment Every organization aims for high return on investment but with best quality The Lepide Active Directory Self Service software plays an important role for organizations in achieving good revenue Performing a single operation like password reset consumes a good amount of the system administrator s time and also a large number of resources are used Handling a large number of domain users calls for password reset accounts unlock and information update requires many help desk and resources But with the Lepide Active Directory Self Service software domains users can easily perform these task
7. 1 About Lepide Active Directory Self Service rrrrrnrnnuarnnrrnnrnnnrnnnrnnnrrnrnnnrnnennnsnnernnennnennennnennennnennnsnnennnsennnsnnennnsnnnsnnennnsnnnsnnee 68 TT TN TE 68 1 2 Overview of Lepide Active Directory Self Service rarrnrrnarnnarnnrrnnnnnnrnnrnnnrnnernnnnnnennernnennnennennnennnennennnennnennennnennnsnnennnene 68 FEIEREN 69 2 Understanding the User WCE CO Jr Ne 71 2 1 Sections on Home Pde S ccccrcerssccnectnnesacenesndeiasncqaecatninaccanucetauniadaaniosnoeuanaseancunseanionsn masanednansananeancanonsenaeasonenenaneaennaetantes 71 NNN 73 2 BU Ve 74 NNN 75 TENNENE VNR 76 Wr tie SOTUW EEE besnonverorannonesnonssnonennanannonssnoresuonsenorenvonssvorssuorsereranrsnssvers 76 32 Manage SEIT NDT 9 cicero ae we ey gw nse seein EE 80 3 3 Authorize Team Members raranrarrnranenrnnennnnenrnnsnrnnsnsnnsnsnnsnsnnsnsnnsnsnsrnnnsrnnnssnnnsvnnunsnnnnsnnnnsnnunsnnunsnnnnsnnunsnnunsnnunsnnnnsnnnnenn 83 54 Chanee Password TNA TENNENE 85 3 5 Unlock Account of your Team Member incccecccsecscesczeceaesetceeiauetstasertaare acne gnsenneesesawsneswdecderodenntdesraeiesetenstssebasedoenieavises 86 3G Change YoUr OWA PISS WO deasa EEE 87 ON Pa S WO REESE EE 88 NTN 90 TENNE orere dedrserssden 93 TENNE a ee ee ee ers 93 TT 93 ABE ane FOU EE ENES NESEN ESSEN 93 FLEST 93 O Lepide Software Private Limited Page 65 Lepide Active Directory Self Service Table of Figures Figure 2 1 Figure 2 2 Figure 2 3 Figure 2 4
8. 3 13 Security Questions Page 7 Type the answers for the security questions in their respective text boxes to continue the process of resetting password 8 After specifying the answer click the Next gt gt button The Reset Password page appears Reset Password Please enter a new password in the boxes below Figure 3 14 Reset Password Page 9 Type a new password for your account in the New Password text box O Lepide Software Private Limited Page 89 Lepide Active Directory Self Service 10 Again type the password in the Confirm Password text box 11 Click the Reset Password button The Your Password has been Successfully Reset message appears Your Password has been Reset Successfully Login Page Figure 3 15 Password Successfully Reset Message 12 Click the Login Page link to navigate on the software login page 3 8 Unlock Your Account You can perform self account unlock through the Lepide Active Directory Self Service by executing the following steps 1 Specify the IP address of the computer in Web browser where the software has been installed The format to specify the IP address in Web browser is http HostName LADSS Adss dll In the preceding format replace the HostName with the computer name or its IP address where the Lepide Active Directory Self Service software has been installed 2 After specifying the IP address press the ENTER key The software home page appears 3 Now c
9. Figure 2 5 Figure 3 1 Figure 3 2 Figure 3 3 Figure 3 4 Figure 3 5 Figure 3 6 Figure 3 7 Figure 3 8 Figure 3 9 Figure 3 10 Figure 3 11 Figure 3 12 Figure 3 13 Figure 3 14 Figure 3 15 Figure 3 16 Figure 3 17 Figure 3 18 FEET vvv4v4v474414144rrr4r a etivare de enir sce ee oe ee oon EEEN oe ce er SN EEEE ee RENEE E EERE EEENE EREEREER EEERESEENS 72 User NN 72 REP NNN 73 UnlockAccount Secties ennaa R Ra n Rn iR iO iR R Ra R RID Ri ii ii ii iii aiii 73 EVNE 75 TENNE 77 Se SSO is I EE SEE NNN NN ieee 78 Eee Mee EE EE EE asta 79 Specifying Values for Security QUESTIONS rrrnrrnurnnnrnnnrnnrnnnrnnennernnennnsnnernnsnnnsnnennnennnennennnennnsnnennnennnsnnevnnennnsnneennene 80 Displaying User s Information rrvrnnrnnnrnnernnrrnnrnnnrnnernnrnnernnennnennennnennusnnsnnevnnennnsnnennnennnsnneennennnsnneennennnsnnesnnennnenne 81 Authored Teal Member MAn NE NN NN ON 83 Selecting Trusted Team Member r rarnnrnnnrnnnrnnnnnnnnnnrnnnnnnvnnnvnnennnsnnnennennnsnnnnnnsnnennnennusnnennnennnsnnennnennnsnnennnennnsnnennnene 84 BE GE Ugler ME 1000 109 JRR 85 Reset Password on Behalf Of Page cssccssssscsssccussesccsscoussesseuscoussesetsscouseussoustesceussosstssceusseustesceusseusnsseeussensnas 85 MAE 86 Change Password page rrrarnrnrrnrrnnrrnnrnnernnrnnnrnnernnsnnnennernnsnnnennennennnennnsnnennnennnsnnennnennnsennennnennnsnnennnennnsnnennnennnsnner 87 eV 88 Security Questions Page rnrnarnrnar
10. Service Virtual Directory Name Step 4 Install Lepide Active Directory TEP Part Self Service SSL Port P Add this port to firewall exception Back Cancel Help Figure 2 2 Specifying IIS Information va Note IIS is a Windows component which must be installed on your computer system otherwise the IIS component is missing please install IIS component before continue message pops up The Windows IIS has one default Website which runs at default port configuration HTTP port 80 and HTTPS port 443 8 Click the Default Web Site option if you want to continue with the default Website of Windows IIS component otherwise click the Create New Web Site option If you click the Create New Web Site option then specify following details in their respective fields a Type the Website name in the Web Site Name text box b Type the name of the directory alias and the location where LADSS actually resides in the Virtual Directory Name text box O Lepide Software Private Limited Page 15 Lepide Active Directory Self Service c Type the TCP port in the TCP Port text box d Type the SSL port in the SSL Port text box e Select the Add this port to firewall exception check box if the Windows firewall in on va Note In Windows XP only one Website runs at a time In case you create new Website then you must stop the default Website before starting the newly created Website 9 After specifying all requi
11. Service information like mobile number address etc in Active Directory Reset password on behalf of Opens the Reset password on behalf of page so that you can reset password of your team member who has authorized you to reset his her password Unlock account on behalf of Opens the Unlock Account on behalf of page to let you unlock account of your team member who has authorized you to reset his her password Authorized Team Members Displays the Your Trusted Co Worker List page to let you view and authorize your team members for your account s password reset and account unlock Opens the User Registration page so that you can enroll in the Lepide Active Directory Self Service software Change Password Displays the Change Password page to let you change your password 2 3 Buttons Used The Lepide Active Directory Self Service software comprises various buttons that help you perform tasks such as self password reset self account unlock authorize team members and change password Table 2 2 lists the buttons available in the Lepide Active Directory Self Service software Submits the specified value in Active Directory when you perform tasks like enrolling in the Lepide Active Directory Self Service software updating self information etc Resets the values specified in various columns before saving Resets the password of your account Resets the specified password values before saving Chang
12. a day of the week and time based on which the software will unlock the users account o Click On Every Month s option to unlock users account on a specific day of a month After clicking the option select the day of the month and the time on which you want the software to automatically unlock the users locked out accounts wa If you have configured settings for automatic account unlock then on account unlock an email notifying about the account unlock will be automatically sent to all domain users 4 After you have configured all the settings click the Save Settings button The Unlock Policy Configuration settings have been successfully updated message appears 5 Now to verify the unlock account policy settings that you have configured click the View Settings link in the Unlock Policy Configuration page The Unlock Account Settings for Domain s page appears which displays the previously configured unlock account settings Back Unlock Account Settings for Domain s Domain Name Self Unlock Account Unlock Account on Behalf of Automatic Unlock CHILY Allow Allow Disallow Figure 5 8 Displaying Account Unlock Settings 6 Click the Back link in the Unlock Account Settings for Domains s page to go back on the Unlock Policy Configuration page 5 4 3 Configure Question answer Policy By configuring Question Answer policy the system administrator sets the number of the question
13. e Question Answer Policy Configuration Tab e Self Update Policy Configuration Tab e Send Email Notification Tab e Reports Tab e Other Options 4 1 Add remove Domain Tab The first tab in the user interface of the Lepide Active Directory Self Service software admin console is Add Remove Domain tab This tab provides system administrator with the page that displays all available domains in a network Moreover the page comprises option to let him add a new domain in Microsoft Active Directory or delete an existing domain The page when you select the Add Remove Domain tab appears is shown in Figure 4 1 O Lepide Software Private Limited Page 23 Lepid Available Domain Domain Name CHILY Status Running Not Responding 4 2 Manage User tab Primary Domain Controller User Name ADS administrator Add Domain Details Domain Name Select Domain Name Refresh Domain Controller Sa Figure 4 1 Add Remove Domain Page e Active Directory Self Service Sign Out Change Password Help License About The Lepide Active Directory Self Service is a multi user software i e many users can simultaneously take its advantage However a license should be purchased for each user For example if an organization wants its 25 employees to use the Lepide Active Directory Self Service software then the software must be purchased with 25 users license However to use the sof
14. herein or for discrepancies between the product and the manual In no event shall Lepide Software Private Limited be liable for any incidental consequential special or exemplary damages whether based on tort contract or otherwise arising out of or in connection with this manual or any other information contained herein or the use there of 7 4 License Agreement O Lepide Software Private Limited Page 59 Lepide Active Directory Self Service Lepide Active Directory Self Service is Copyright O by Lepide Software Private Limited All Rights Reserved Your Agreement to this License You should carefully read the following terms and conditions before using installing or distributing this software unless you have a different license agreement signed by Lepide Software Pvt Ltd If you do not agree to all of the terms and conditions of this License then do not copy install distribute or use any copy of Lepide Active Directory Self Service with which this License is included The terms and conditions of this License describe the permitted use and users of each Licensed Copy of Lepide Active Directory Self Service For purposes of this License if you have a valid single copy license you have the right to use a single Licensed Copy of Lepide Active Directory Self Service if you or your organization has a valid multi user license then you or your organization have has the right to use up to a number of Licensed Copies of Lepide Active
15. if you generate report to know about the users who have updated their self information in Active Directory within a specific time period then Self Update Audit Report appears as shown in Figure 5 19 Close Description Self Update Audit Report Generated Tuesday 21 07 2009 14 35 Telephone Self Update Display Name Logon Name Domain Name Office Location E mail Address a eae Time Requestor Name DeepakG nucleusdatarecover Tuesday Deepak Gupta deepakg CHILY 21 07 2009 14 32 deepakg Figure 5 19 Self Update Audit Report 6 After viewing the report click the Close link to navigate back on reports generation page 5 7 Change Password The Lepide Active Directory Self Service software administrator can change his account s password anytime by performing the following steps 1 Launch the software and log in as software admin 2 Click the Change Password link The Change Password page appears O Lepide Software Private Limited Page 54 Lepide Active Directory Self Service Change Password for Lepide Active Directory Self Service Personalize your admin name and password Reset Value Figure 5 20 Change Password Page 3 Specify the following credentials e Type the new user name in the New User Name text box e Type the new password in the New Password text box e Again type the new password for confirmation in the Confirm Password text box 4 Click the Change
16. it takes time to update the information in Active Directory But with the Lepide Active Directory Self Service software the domain user can easily and quickly update his self information like contact details address etc in Active Directory without contacting the system administrator help desk e Authorize Team Members While enrolling in the Lepide Active Directory Self Service software domain users need to answer some security questions Those security questions need to be answered when a domain user performs self password reset or account unlock But if the domain user forgets answers for those security questions the software does not allow password reset or account unlock To resolve domain users this issue the feature to authorize team members for password reset or account unlock has been embedded in the software By authorizing the team members domain users give privileges to them for password reset and account unlock After giving privileges to team members domain users can take their help for password reset and account unlock from their login O Lepide Software Private Limited Page 69 Lepide Active Directory Self Service e Enhances Employees Productivity If a domain user has requested the system administrator help desk to reset his password then until the system administrator help desk will not reset the password the user cannot login to the system Because of which he cannot continue his work and depending on the dela
17. login to the software as administrator using the Admin Login console of the software Execute the following steps to login to the software 1 O Lepide Software Private Limited Launch the software The software main window appears Page 33 Lepide Active Directory Self Service pol Admin Login User Login ame 1 username eo Domain Name Select Domain Name Use admin as Admin Name and Password for first time logon STENENE Fa R Th Reset Password ET Unlock Account Select this option if you want to reset your password Select this option if you want to unlock your Account Reset Password Unlock Account Best viewed in 1024 X 768 Resolution IE 6 0 amp Mozilla FireFox 2 0 Copyright amp 2010 Lepide Software Put Ltd All rights reserved Figure 5 1 Displaying Software Main Window 2 Type the administrator s name in the Admin Name text box in the Admin Login section 3 Type the administrator s password in the Password text box in the Admin Login section 4 Click the Sign In button va Note For the first time you need to type admin in Admin Name and Password text boxes After logging into the software you can change your account s password 5 2 Manage Domains The Lepide Active Directory Self Service software facilitates the system administrator to manage domains in Active Directory in easy steps On start the software automatically lists all the domains available in Activ
18. or your organization has a valid multi user license then you or your organization have has the right to use up to a number of Licensed Copies of Lepide Active Directory Self Service equal to the number of copies indicated in the documents issued by Lepide Software Pvt Ltd when granting the license Scope of the License Each Licensed Copy of Lepide Active Directory Self Service may either be used by a single person or used non simultaneously by multiple people who use the software personally installed on a single workstation This is not a concurrent user license All rights of any kind in Lepide Active Directory Self Service which are not expressly granted in this License are entirely and exclusively reserved to and by Lepide Software Pvt Ltd You may not rent lease modify translate reverse engineer decompile disassemble or create derivative works based on Lepide Active Directory Self Service nor permit anyone else to do so You may not make access to Lepide available to others in connection with a service bureau application service provider or similar business nor permit anyone else to do so Warranty Disclaimers and Liability Limitations Lepide Active Directory Self Service and any and all accompanying software files data and materials are distributed and provided AS IS and with no warranties of any kind whether expressed or implied In particular there is no warranty for any harm destruction impairment caused to the syste
19. representations made by Lepide Software Pvt Ltd herein Any waiver by Lepide Software Pvt Ltd of any violation of this License by you shall not constitute nor contribute to a waiver by Lepide Software Pvt Ltd of any other or future violation of the same provision or any other provision of this License O Lepide Software Private Limited Page 94
20. s console for domain users The system administrator log in to the software using the admin console to perform administrator s tasks like policy configuration reports generation email notification etc While domain users perform tasks like self password reset self account unlock self information update etc through user s console When the system administrator or domain user performs any action a request is generated from admin or user s console which through Internet Information Server IIS is passed to the Lepide Active Directory Self Service software The software accordingly communicates with Active Directory and updates it After the Active Directory has been updated the tasks completion message is generated which through IIS is passed to the system administrator or domain user who has performed the action Multiple domain users can use the Lepide Active Directory software simultaneously to update self information in Active Directory The updated information can be viewed instantly as the software has been designed to perform real time data update in Active Directory Thus the Lepide Active Directory Self Service is complete password and self information management software 1 3 Key Features O Lepide Software Private Limited Page 9 Lepide Active Directory Self Service The Lepide Active Directory Self Service an outstanding prominent cost effective and professional password and users information management sof
21. the Next button The Installation Wizard page appears displaying the process of software installation Installation Wizard l x Step 1 Enter the 4uthentication Information for Lepide Active Ww Directory Self Service Step 2 Enter the SQL Server Information for Lepide Active Creating Database y Directory Self Service _ Step 3 Enter the IIS Information For Lepide Active Directory Self v Service Step 4 Install Lepide Active Directory Self Service Back Fireh Figure 2 4 Installing the Software 13 After the software completes the installation process click the Finish button to complete the software installation process 2 2 Uninstall Lepide Active Directory Self Service There can be a situation when you need to uninstall the Lepide Active Directory Self Service software The software can be uninstalled from your system in following two ways e Uninstall through Windows Start Menu e Uninstall through Control Panel wa Before you start uninstalling the Lepide Active Directory Self Service software makes you sure that the software is not running 2 2 1 Uninstall through windows Start Menu O Lepide Software Private Limited Page 17 Lepide Active Directory Self Service Perform the following steps to uninstall the Lepide Active Directory Self Service software through Windows Start Menu 1 Click Start gt All programs gt Lepide Active Directory Self Service gt Uni
22. the security questions because these questions will be asked to you during the process of resetting password or unlocking your account If you forget the answer you will not be able to perform self password reset or self account unlock 3 2 Manage Self Information The Lepide Active Directory Self Service software helps you manage your information in Active Directory without taking help of the system administrator Using Lepide Active Directory Self Service software you can update your information in Active Directory by performing the following steps 1 Log in to the software through User Login section The software user console appears 2 Select the Self Update Info tab The Manage your account page appears displaying your information which is already added in Active Directory O Lepide Software Private Limited Page 80 Lepide Active Directory Self Service General Attributes First name Deepak Initial OG Last name Gupta Display name Deepak Gupta Description Technical vriter Office Telephone number E mail DeepskGenuceusdstarecovery net Web page Contact Attributes Home phone Pager Mobile 927 000000 Fax IP phone Notes Address Attributes Street P O Box City Faridabad State Province Haryana Zip Postal Code 121001 lt Country India submit Rass Figure 3 5 Displaying User s Information In the software your information has be
23. will be successfully removed from your computer 2 2 2 Uninstall through Control Panel Perform the following steps to uninstall the Lepide Active Directory Self Service software through Control Panel 1 Click Start gt Control Panel 2 Double click Add or Remove Programs icon 3 Select Lepide Active Directory Self Service and click the Remove button A confirmation message will be displayed to let you affirm the un installation process 4 Click the Yes button to continue the un installation process The Lepide Active Directory Self Service Uninstall dialog box appears informing you that your system must be restarted to complete the un installation process 5 Click the Yes button to restart the system and complete the un installation process va Note If you do not want to restart your system now then click the No button Next time when you start the system the software will be successfully removed from your computer O Lepide Software Private Limited Page 19 Lepide Active Directory Self Service 3 Launching Lepide Active Directory Self Service Now when you have successfully installed the Lepide Active Directory Self Service software let us see the process to start the software You can start the software in following two ways e Start from Windows Start Menu e Start Using IP Address 3 1 Start from Windows Start Menu Execute the following steps to launch Lepide Active Directory Self Service through Windows Start
24. Directory Self Service must be thoroughly tested with non critical data before there is any reliance on it and you hereby assume the entire risk of all use of the copies of Lepide Active Directory Self Service covered by this License This disclaimer of warranty constitutes an essential part of this License In addition in no event does Lepide Software Pvt Ltd authorize you or anyone else to use Lepide Active Directory Self Service in applications or systems where Lepide Active Directory Self Service failure to perform can reasonably be expected to result in a significant physical injury or in loss of life Any such use is entirely at your own risk and you agree to hold Lepide Software Pvt Ltd harmless from any and all claims or losses relating to such unauthorized use General This License is the complete statement of the agreement between the parties on the subject matter and merges and supersedes all other or prior understandings purchase orders agreements and arrangements This License shall be governed by the laws of the State of Delhi Exclusive jurisdiction and venue for all matters relating to this License shall be in courts and for a located in the State of Delhi and you consent to O Lepide Software Private Limited Page 60 Lepide Active Directory Self Service such jurisdiction and venue There are no third party beneficiaries of any promises obligations or representations made by Lepide Software Pvt Ltd herein Any waiver
25. Directory Self Service equal to the number of copies indicated in the documents issued by Lepide Software Pvt Ltd when granting the license Scope of the License Each Licensed Copy of Lepide Active Directory Self Service may either be used by a single person or used non simultaneously by multiple people who use the software personally installed on a single workstation This is not a concurrent user license All rights of any kind in Lepide Active Directory Self Service which are not expressly granted in this License are entirely and exclusively reserved to and by Lepide Software Pvt Ltd You may not rent lease modify translate reverse engineer decompile disassemble or create derivative works based on Lepide Active Directory Self Service nor permit anyone else to do so You may not make access to Lepide available to others in connection with a service bureau application service provider or similar business nor permit anyone else to do so Warranty Disclaimers and Liability Limitations Lepide Active Directory Self Service and any and all accompanying software files data and materials are distributed and provided AS IS and with no warranties of any kind whether expressed or implied In particular there is no warranty for any harm destruction impairment caused to the system where Lepide Active Directory Self Service s installed You acknowledge that good data processing procedure dictates that any program including Lepide Active
26. Figure 4 8 Configure Mail Server Page By providing the required information in the Configure Mail Server page the administrator can setup email server 4 8 Reports Tab On some regular time interval the system administrator needs to generate reports which help him to know about the users whose password are near expiry details of the enrolled and un enrolled users etc Based on these reports the system administrator can send email notifications to domain users to reset their passwords update their information etc The system administrator can generate reports by using the Reports page which appears as shown in Figure 4 9 on selecting the Reports tab O Lepide Software Private Limited Page 30 Lepide Active Directory Self Service General Reports Select Domain Name and click on option given below to generate General Reports Select Domain Name Select Domain Name Locked Out Users Soon to Expire Password Users Expire in clays Password Expired Users Enrolled Users un Enrolled Users lt lt lt Audit Reports f F Enter duration for which you want to generate report and select option given below to generate Audit Report Date format dd mnmsyyyy Reset Password Audit Report Unlock Audit Report Self Update Audit Report Figure 4 9 Reports Generation Page 4 9 Other options Apart from various tabs that help the system administrator to add remov
27. Lepide Active Directory Self Service Administrators Help Manual Lepide Active Directory Self Service O Lepide Software Private Limited Page 1 Lepide Active Directory Self Service Administrators Help Manual for Active Directory Self Service Lepide Software Private Limited All Rights Reserved This User Guide and documentation is copyright of Lepide Software Private Limited with all rights reserved under the copyright laws This user guide cannot be reproduced in any form without the prior written permission of Lepide Software Private Limited No Patent Liability is assumed however with respect to the use of the information contained herein Warranty Disclaimers and Liability Limitation Lepide Active Directory Self Service and any and all accompanying software files data and materials are distributed and provided AS IS and with no warranties of any kind whether expressed or implied In particular there is no warranty for any harm destruction impairment caused to the system where Lepide Active Directory Self Service is installed You acknowledge that good data processing procedure dictates that any program including Lepide Active Directory Self Service must be thoroughly tested with non critical data before there is any reliance on it and you hereby assume the entire risk of all use of the copies of Lepide Active Directory Self Service covered by this License This disclaimer of warranty constitutes an essential part
28. Page 92 Lepide Active Directory Self Service 4 Legal Notices 4 1 Copyright Notice Lepide Software Private Limited Lepide accompanied user manual and documentation are copyright of Lepide Software Private Limited with all rights reserved under the copyright laws This user manual cannot be reproduced in any form without the prior written permission of Lepide Software Private Limited No Patent Liability is assumed however with respect to the use of the information contained herein LEPIDE SOFTWARE PRIVATE LIMITED All rights reserved 4 2 Trademarks Lepide Active Directory Self Service is a copyright work of LEPIDE SOFTWARE PRIVATE LIMITED Windows 958 Windows 988 Windows ME Windows NTE Windows 2000 Server Windows 2000 Advanced Server Windows 2003 Server Microsoft SQL Server 2000 Microsoft SQL Server 2005 Windows XP and MS DOS are registered trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trademarks of their respective companies 4 3 Disclaimer Notice The Information contained in this manual including but not limited to any product specifications is subject to change without notice Lepide Software Private Limited provides no warranty with regard to this manual or any other information contained herein and here by expressly disclaims any implied warranties of merchantability or fitness for any particular purpose with regard to any of the foregoing Lep
29. Password button The Your password has been reset successfully message appears wa You can reset unsaved values by clicking the Reset Value button O Lepide Software Private Limited Page 55 Lepide Active Directory Self Service O Lepide Software Private Limited Page 56 Lepide Active Directory Self Service 6 Download Purchase and Register 6 1 Free Trial Download Lepide Active Directory Self Service is available for a free demo The evaluation version is fully functional and provides the user with a fair idea about the capability and accuracy of the software The free evaluation version works similar to the full version However using the free evaluation version maximum 50 users can take advantage of the software In order to allow more users to update their information in Active Directory reset their password and unlock the locked out account you must purchase the full version of Lepide Active Directory Self Service software 6 2 Purchase and Register You must purchase the Full version of Lepide Active Directory Self Service software in order to update information reset password and unlock account without the help of system administrator because the demo version allows only 50 users to perform self password reset self information update and self account unlock You can purchase the software through Lepide Software website http www lepide com encrypted and secure site Payment and Delivery Purc
30. Service is installed You acknowledge that good data processing procedure dictates that any program including Lepide Active Directory Self Service must be thoroughly tested with non critical data before there is any reliance on it and you hereby assume the entire risk of all use of the copies of Lepide Active Directory Self Service covered by this License This disclaimer of warranty constitutes an essential part of this License In addition in no event does Lepide Software Private Limited authorize you or anyone else to use Lepide Active Directory Self Service in applications or systems where Lepide Active Directory Self Service failure to perform can reasonably be expected to result in a significant physical injury or in loss of life Any such use is entirely at your own risk and you agree to hold Lepide Software Private Limited harmless from any and all claims or losses relating to such unauthorized use Trademarks Lepide Active Directory Self Service is a copyright work of Lepide Software Private Limited Windows 95 Windows 988 Windows ME Windows NTE Windows 2000 Server Windows 2000 Advanced Server Windows 2003 Server Windows XP Windows Vista Windows 7 Internet Explorer and MS DOS are registered trademarks of Microsoft Corporation Contact Information Email sales lepide com Website http www lepide com O Lepide Software Private Limited Page 64 Lepide Active Directory Self Service Table of Contents
31. V WISE ee 59 ZN 59 7 3 Disclaimer NOTICE EEE EET 59 TTV 59 O Lepide Software Private Limited Page 4 Lepide Active Directory Self Service Table of Figures Figure 1 1 Figure 2 1 Figure 2 2 Figure 2 3 Figure 2 4 Figure 2 5 Figure 2 6 Figure 2 7 Figure 3 1 Figure 4 1 Figure 4 2 Figure 4 3 Figure 4 4 Figure 4 5 Figure 4 6 Figure 4 7 Figure 4 8 Figure 4 9 Figure 5 1 Figure 5 2 Figure 5 3 Figure 5 4 Figure 5 5 Figure 5 6 O Lepide Software Private Limited TENNES 9 EGO UENDRET EE 14 Specifying IIS ANN 15 A thenticating SQL SETVE anne nee ANAR ERANA nee nee C OAC ENP S SCEN ee ee ee 16 stalne cs GJERE 17 Displaying Confirmation Message sx ccnescsesssvennssensseseneesteutscaneesteluesvaiussuuteesitboncesudeeasteactdecedecsdecesesusesucesvdvanseselveees 18 Processing the Software Un installation cccccccssccseccsececesecseccseceneeuccseceseeeectseeeeeeeuceseseeeeeeeeeeeeeeeeeteeeeeeeeeetes 18 Bie alll a ua SSE 0 6 eee nn eo oe ee err ee ee 19 Displaying Software Main Window rrrarnnnrnarrnnrnnnrnnrnnernnernnsnnnsnnernnennnsnnennnsnnennnsnnennnennnenneennennnsnneennennnsnnesnneennenne 21 Add Remove Domain Page vicncivcescseccssivscsvavicesiarescennecssureaseudoveveredavabeeiarerixeviuaxiveriuerienxiunnivexieaviunvivavieanivnoieevieneters 24 VERE Si ETER 25 Password Policy Configuration Page Aae dTeNeeraler 26 Unlock PINNE 27 Question Answer Policy Configuration Page rw
32. ail etc has been given which needs to be modified by the system administrator according to the organization s requirement Table 5 3 provides the data that needs to be modified by the system administrator Modify As http hostname LADSS Adss dll In this URL replace the hostname with the IP address of the system where the Lepide Active Directory Self Service software has been installed After changing the hostname with the IP address this URL can be used to access the software through any supported Web browser within LAN http www company com This URL is provided for the users to access the software help guide The system administrator can replace this URL with our company s Website www lepide com for online access of the user guide This URL can also be replaced with your company s Website if the user guide has been uploaded there Email support company com Represents the email contact of your company s help desk therefore you should replace this email with your company s help desk email contact Phone 2345 Represents the telephone contact of your company s help desk therefore it should be replaced with the help desk s telephone contact 5 6 Generate Reports The Lepide Active Directory Self Service software helps the system administrator keep record of domain users who have enrolled in the software whose password have expired etc by generating reports In this section you understand the process of generating r
33. and documentation are copyright of Lepide Software Private Limited with all rights reserved under the copyright laws This user manual cannot be reproduced in any form without the prior written permission of Lepide Software Private Limited No Patent Liability is assumed however with respect to the use of the information contained herein LEPIDE SOFTWARE PRIVATE LIMITED All rights reserved 7 2 Trademarks Lepide Active Directory Self Service is a copyright work of LEPIDE SOFTWARE PRIVATE LIMITED Windows 958 Windows 988 Windows ME Windows NTE Windows 2000 Server Windows 2000 Advanced Server Windows 2003 Server Microsoft SQL Server 2000 Microsoft SQL Server 2005 Windows XP and MS DOS are registered trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trademarks of their respective companies 7 3 Disclaimer Notice The Information contained in this manual including but not limited to any product specifications is subject to change without notice Lepide Software Private Limited provides no warranty with regard to this manual or any other information contained herein and here by expressly disclaims any implied warranties of merchantability or fitness for any particular purpose with regard to any of the foregoing Lepide Software Private Limited assumes no liability for any damages incurred directly or indirectly from any technical or typographical errors or omissions contained
34. assword in the New Password text box e Type the password once again for confirmation in the Confirm Password text box 4 Click the Reset Password button The Your Co worker s password has been successfully reset message appears to inform you that the password of the selected team member s account has been reset 3 5 Unlock Account of your Team Member You can unlock account of your team member who has authorized you for his her account unlock by performing the following steps 1 Login to your Lepide Active Directory Self Service account through User Login section The software user console appears 2 Click the Unlock account on behalf of tab The Unlock account on behalf of page appears Unlock account on behalf of EZ Unlock your co worker account that has been locked Select The User Select User Name _Unlock Account Figure 3 10 Unlock Account on Behalf of Page x If none of your team member has authorized you for his her accounts unlock then the You are not authorized by any co worker to unlock their password message will be displayed 3 Select the team member whose account you have to unlock in Select The User drop down list O Lepide Software Private Limited Page 86 Lepide Active Directory Self Service 4 Click the Unlock Account button Account of the selected co worker has been successfully unlocked 3 6 Change Your Own Password The Lepide Active Directory Self Servic
35. by Lepide Software Pvt Ltd of any violation of this License by you shall not constitute nor contribute to a waiver by Lepide Software Pvt Ltd of any other or future violation of the same provision or any other provision of this License O Lepide Software Private Limited Page 61 Lepide Active Directory Self Service Go ahead to get the user manual for remote users O Lepide Software Private Limited Page 62 Lepide Active Directory Self Service Users Help Manual Lepide Active Directory Self Service O Lepide Software Private Limited Page 63 Lepide Active Directory Self Service Users Help Manual for Active Directory Self Service Lepide Software Private Limited All Rights Reserved This User Guide and documentation is copyright of Lepide Software Private Limited with all rights reserved under the copyright laws This user guide cannot be reproduced in any form without the prior written permission of Lepide Software Private Limited No Patent Liability is assumed however with respect to the use of the information contained herein Warranty Disclaimers and Liability Limitation Lepide Active Directory Self Service and any and all accompanying software files data and materials are distributed and provided AS IS and with no warranties of any kind whether expressed or implied In particular there is no warranty for any harm destruction impairment caused to the system where Lepide Active Directory Self
36. check box beside the team member s name Your Trusted Co Vorker List You can contact any of the following people to reset your password or unlock account Naveen gt Nazrudeen NeeTikA NeelamS mo ge Bi Me Neeraje td NehaG Pritik Rajeshiv Rajeshs Rajnic RamP ae Bi ie fa Me x Feetal o Submit haaat Figure 3 7 Selecting Trusted Team Member wa You can select multiple team members for your account s password reset or account unlock 5 Click the Submit button The Successfully added your authorized co worker message appears If the list displayed is large and is time consuming for you to search your trusted team member then you can also utilize the software Search user feature The Search user feature helps you quickly search a specific team member 6 To search your trusted team member through Search user feature type the team member s name in the Search user text box and click the Go button The software displays the searched team member if exists 7 Now select the check box beside the team member s name and click the Submit button The software successfully adds the selected team members in the list of trusted team members After adding the team members in the list of authorized team members the software displays them in the Add Your Trusted Co Worker s section Gai Your Trusted Co Worker s Authorized Co Worker Actions Neha delete eshaj delete O Lepide Software Private Lim
37. cosecesca 31 5 Using Lepide Active Directory Self ServiCce rrarrrarnnrrnnrnnurnnnrnnrrnnrnnernnennnsnnnrnnennnsnnnnnnennennnennnennennnennnsnnennnennnsnnennnennnsnnesnneee 33 O Lepide Software Private Limited Lepide Active Directory Self Service DN 33 SMN 34 Boy PS TO i 0 NE E EEE 35 EDNA 35 EL NNN 36 MN 36 TN NR 38 EEE see ENE 39 54 2 On PE Unlock Account PN cotati ne scsi noses sn seen Pie salted ETNE TEENE Ei 41 5 4 3 Configure Question answer POLicy cccccceecccceeccccecceceececeeucceeeuceeeeueceeeueeeeecseeeceueuscscaueceseuecseaeuceseuecseanecetanaess 43 5 4 4 Configure Self Information Update Policy rrrrrnarnnnrnnnrnnnnnnrnnennernnnnnnennennnennnsnnevnnennnennennnsnnnennennnennnsnnennnennnsnnennneee 46 5 5 Configure Mail Server cccceccsccsccseccecceseeseccseceucesecceeceneeseceseeeceeeeeeseeeeeeeeeeceseeeneeeeceeeeueteeceeeeeuceeeseseeeucteeeeetenetseeenes 47 DONE 47 55 2 Send E Mail NOTIN CATION errersierereirrerure erre n rerriT riere ET ET EPE EET EEE E ORN ENAN AEEA N ES EERS NAS ESEA RE SREE REESE TERTA ERT ENEE EE RESER EREE 49 pA PE SE R PO NE TET E NE ENE 51 5 6 1 Generate General Report rrnannnnrnannnnrnnnrnnnnnnrnnennnennnennernnsnnnennennnsnnnnnnennennnennnennennnennnsennennnennnsennennnennusennennnennnsnnesnnene 52 SPENN 53 STN 54 db NPE NNN 57 6 1 Free Dvd 57 2 UE a SO AR EOE EE EEE E A A A 57 Oa ODPO e E ER E E E NE EE E EEEE EEEREN 57 FM ay INO E E E E EEE E EE E A E 59 TN CO
38. ctory Self Service siccnsnsewnssestcvsduinn vee sesiendesenuusn vatnvetinuetsdndscatuansvosleiese euebsabbessWarbeiabinabinseeuseracboens 14 2 2 Uninstall Lepide Active Directory Self Service rrarrrarnnrrnnrnnnrnnnrnnrnnernnsnnnrnnernnsnnnrnnsnnnennennnennnsnnennnennnennennnennuennennnsnnnsnnee 17 2 2 1 Uninstall through windows Start Menu rrrnrnnnrnarnnnrnnernnrrnnrnnennernnnrnnvnnevnnennnsnnennnennnennennnsnnnennennnennnennennnennnsnnesnnene 17 2 PN hr 19 3 Launching Lepide Active Directory Self Service rrrrrrarnnarnnrrnnrrnnrnnnrnnernnrnnnrnnennnvnnernnennnsnnennnennennnennnennennnennnenneennennnsnnesnneee 20 Me Windows Start EL RE ma venueieeesevcessverssvcosavcencveuseveessvcesereeneveeseieesencesonces 20 NE TE cen erect ewe on ew ctw etcetera cc cao nap crncia tosis cc niacsearacio tosis cioasnaisaisciaciaaiocienaeisanaieneneouanenciagioe 22 ETE OP NENNE 23 4 1 Add remove Domain TaD vccsescscrcsereteseiccescseteseresereshsasnsesnsers sare sute bes sasdedevedeavdencterncerwsucwsunedsnedeseinsedoeedeswieendursdweviersduoevers 23 AEM VNR 24 4 3 Password Policy Configuration 134 weceecccvecasic caxcercenessctsustcaet vane ceceuasesaseseeare sco eituenasnnserseneseensenwsanesanonnoetneeieenttesteenavensene 25 TNT NTN 26 4 5 Question answer Policy Configuration Tab cccccccceeccceeececececceecsceuecseeueceseeeceseueceeeeeseeecseeececeueceeeuecetauecetaneeenan 27 an 28 TENNIS 29 A S ETNA 30 EG oe le E E E E E E E E E E A cov s
39. d password and information management software therefore it has been designed to support all major Web browsers The software supports following Web browsers o Firefox 1 5 2 0 and 3 0 o Internet Explorer 5 5 6 0 7 0 and 8 0 o Mozilla 1 5 and above o Netscape 7 0 and above wa Note The Web browser must be Java script enabled e User Friendly Interface The Lepide Active Directory Self Service software has interactive user interface which does not require much technical knowledge to operate Moreover the embedded software help makes it much easier for users to perform any specific task in just few minutes e Support The Lepide Active Directory Self Service software provides 24 x 7 technical supports so that users can contact with our technical support team for trouble shooting the software related problems O Lepide Software Private Limited Page 12 Lepide Active Directory Self Service 1 4 System Requirements Before you start installing the Lepide Active Directory Self Service software make sure that your computer meets the following system requirements Hardware Requirements e Processor P4 with 1 0 GHZ e RAM 128 MB e Disk Space 100 MB IIS Requirement IIS 5 0 or later Supported Platform e Windows 2000 e Windows XP e Windows 2003 e Windows Vista e Windows 7 Supported Browsers e Internet Explorer 5 5 and above e Netscape 7 0 and above e Firefox 1 5 and above wa Note Java script must be enabled and
40. e Directory along with their details like domain name primary domain controller domain user and domain s status running or not Apart from O Lepide Software Private Limited Page 34 Lepide Active Directory Self Service managing already available domains the software also allows the system administrator to add a new domain edit a domain or delete a domain s information in Active Directory with ease 5 2 1 Add Domain Perform the following steps to add a new domain in Active Directory 1 Launch the software 2 Login to the software using Admin Login section The admin console of the software appears 3 Select the Add Remove Domain tab The Add Remove Domain page appears displaying the already available domains and their details 4 Provide the following details in their respective fields in the Add Domain Details section to add a new domain e Domain Name Select the domain name from the Domain Name drop down list xw Note Click the Refresh button to refresh the list e Domain Controller Specify name of the domain controller e Domain Admin Name Specify name of the domain administrator s name e Password Specify password for new domain 5 Click the Add Domain button The specified domain is added in Active Directory 5 2 2 Edit Domain Execute the following steps to modify a selected domain 1 Click the Edit selected domain ba icon in the Action column of the selected domain The Edit Domain Deta
41. e domains manage domain users configure various policies and reports generation the Lepide Active Directory Self Service software comprises various other options Table 4 1 lists the other available options in the admin console of the Lepide Active Directory Self Service software Description O Lepide Software Private Limited Page 31 Lepide Active Directory Self Service Sign Out Closes the Lepide Active Directory Self Service software Change Password Opens the page to facilitates the system administrator to change his her password Opens the help related to the current process License Opens the License Details window that displays the information about software license Displays software version and support related information O Lepide Software Private Limited Page 32 Lepide Active Directory Self Service 5 Using Lepide Active Directory Self Service After being familiar with the software interface you can easily and perfectly use the Lepide Active Directory Self Service software In this section you know about using the software to perform tasks such as domains management users management policy configuration and sending email notification under the following sub headings Login Manage Domains Manage Users Configure Policies Configure Mail Server Generate Reports Change password 5 1 Login In order to manage domains users configure policies configure email server you first need to
42. e software facilitates you easily change your account s password Perform the following steps to change your account s password 1 Log in to the software through User Login section The software user console appears 2 Click the Change Password tab The Change Password page appears Change Fassword Select this option if you know your current password and would like to change it hange Password Reset value Figure 3 11 Change Password page Before you move ahead in the process of changing your account s password make you sure that the new password must meet the following requirements e Minimum password length should be seven characters e Password should be alphanumeric e New password should not be similar to the old password 3 In the Change Password page specify the following credentials e Type your account s current password in the Old Password text box O Lepide Software Private Limited Page 87 Lepide Active Directory Self Service e Type new password in the New Password text box e Type the new password again in the Confirm Password text box 4 After specifying the required credential click the Change Password button Password of your account has been successfully updated 3 7 Reset Your Password If you have forgotten your account s password the Lepide Active Directory Self Service software facilitates you perform self password reset Perform the following steps to quickly reset your acc
43. eb based software which facilitates domain users for password reset account unlock and information update in Active Directory without help of the system administrator help desk With the Lepide Active Directory Self Service software domain users do not need to wait for the system administrator to reset their password account unlock etc That is the software saves domain users time which they can utilize in other productive works Now domain users no longer need the system administrator to perform tasks like password reset account unlock and information update in Active Directory It means the software minimizes the system administrator s workload and resources used therefore the money which is being spending on the resources used in performing domain users password and information management can be significantly reduced And in the same way the extra man power involved in password and information management can be utilized in other productive works which help in increasing organizations productivity By proper utilization of work force and resources organizations return on investment will be also increased 1 3 Key Features The Lepide Active Directory Self Service outstanding prominent cost effective and professional password and users information management software comprises following salient features e Secure and Web based The Lepide Active Directory Self Service is a Web based password and information management s
44. ectory Self Service In this section you will be acquainted with the various sections covered in this user guide for better use of the Lepide Active Directory Self Service software You also know about the purpose of developing the Lepide Active Directory Self Service software and how it helps organizations Apart from this the software key features are also provided in this section along with the system requirements for proper installation and use of the software 1 1 Brief about This User Guide Welcome to the user guide of the Lepide Active Directory Self Service a prominent professional and Web based domain users password and information management software The user guide has been designed to provide system administrators systematic information for effectively using the Lepide Active Directory Self Service software Therefore we suggest you to carefully read the user guide before using the software The user guide comprises the following main sections Introduction Provides overview of the Lepide Active Directory Self Service software its architecture and key features This section also provides information about the system requirements for successful installation and execution of the software Install and Uninstall Describes the processes to install and uninstall the Lepide Active Directory Self Service software Launching the Software Depicts the processes to start the Lepide Active Directory Self Service software Understa
45. elp of the system administrator help desk to update their personal information in organization s database reset their password and unlock their account on regular basis Updating even single information in Active Directory or resetting a user s password consumes a substantial amount of the system administrator s time Apart from this multiple resources are used in this process And if a large number of employees are working in an organization then a separate help desk team looks after resolving employees information and password management related issues Engaging a separate help desk team for updating users information in Active Directory resetting their password etc requires a significant amount of organization s money which can be utilized in other productive works Apart from this domain users need to wait for the system administrator help desk to reset their password or unlock their account And if the system administrator help desk is busy in other work the domain users need to wait for him Until the domain user cannot logon to his her account s he cannot work which may affect his her productivity Therefore by keeping organizations and domain users these issues in mind the Lepide Active Directory Self Service software has developed by our Active Directory experts The Lepide Active Directory Self Service is Lepide Software Private Limited Page 68 Lepide Active Directory Self Service robust secure and W
46. en it can be a reason for projects delay etc To stop such types of activities strong password and account unlock policies configuration features have been embedded in the software By configuring the password and account unlock policies the system administrator can allow disallow domain users to perform following operations o Self Password Reset o Take help of team members for Password Reset o Self Account Unlock o Take help of team members for Account Unlock e Automatic Password Reset The Lepide Active Directory Self Service software facilitates the system administrator to configure settings for automatic password reset After configuring the automatic password reset settings password of all domain users get automatically changed ata particular time interval with the system administrator s specified password The software after resetting the password automatically sends email notification to all domain users informing them O Lepide Software Private Limited Page 10 Lepide Active Directory Self Service about the new login details The automatic password reset reduces the call volumes that the system administrator generally receives from domain users for resetting password e Automatic Account Unlock Strong password policy is a key of security that protects users account from being accessed by unauthorized users When any user enters wrong password for maximum limit assigned by the organization to logon the account his accoun
47. en segregated into different sections General Attributes Contact Attributes and Address Attributes Table 3 1 lists the fields specified in the General Attributes section for which you have to specify the value ett vese tln O Lepide Software Private Limited Page 81 Lepide Active Directory Self Service Web page Table 3 2 lists the fields specified in the Contact Attributes section for which you have to specify the value EE EE Table 3 3 lists the fields specified in the Address Attributes section for which you have to specify the value mw sem O Lepide Software Private Limited Page 82 Lepide Active Directory Self Service State province Type your state province Zip Postal Code Type the Zip Postal code of your city Country Select your country from the list of the countries You can only update the information in the given sections if the system administrator has assigned privileges to you 3 After you have specified the values that you want to update click the Submit button The Successfully updated your settings message appears informing you that the information you have specified has been successfully updated in Active Directory 3 3 Authorize Team Members Sometimes it happens that you forgot the security questions you have answered while enrolling in the Lepide Active Directory Self Service software After you have forgotten answers for the security questions you will not be able
48. eports under following sub headings e Generate General Report e Generate Audit Report Lepide Software Private Limited Page 51 Lepide Active Directory Self Service 5 6 1 Generate General Report The Lepide Active Directory Self Service software helps the system administrator to create general reports to keep track of domain users password expiry accounts lock and enrollment The system administrator can generate general reports by executing the following steps 1 Launch the software and login as admin 2 Select the Reports tab The Reports Option page appears General Reports Select Domain Name and click on option given below to generate General Reports Select Domain Name Select Domain Wame Locked Out Users Soon to Expire Password Users Expire in days O password Expired Users O Enrolled Users OD Un Enrolled Users Audit Reports Enter duration for which you want to generate report and select option given below to generate Audit Report Date format dd rmartyvyyns Reset Password Audit Report Unlock Audit Report Self Update Audit Report Figure 5 17 Reports Option Page O Lepide Software Private Limited Page 52 Lepide Active Directory Self Service In the General Reports section of the Report Options page following options are provided to let you generate reports about the users of a particular domain e Locked Out Users Generate
49. es your password me Takes you a step ahead while resetting your password or unlocking your account O Lepide Software Private Limited Page 74 Lepide Active Directory Self Service 2 4 Access Help Information The Lepide Active Directory Self Service software comes with embedded help for the every process that you can do with the software When you open a page in the Lepide Active Directory Self Service software you see a link Help on its very right corner On clicking the Help link the software displays the help related to the currently opened page For example if you click the Help link during the process of changing your password then the software displays the help related to changing the password Change Password To Change your 40 account password 1 Type your old password in the Old Password text field 2 Type the new password in the New Password and Confirm Password text fields 3 Click Change Password You can reset all the unsaved settings by clicking Reset Value Figure 2 5 Change Password Help Page O Lepide Software Private Limited Page 75 Lepide Active Directory Self Service 3 Using Lepide Active Directory Self Service After being familiar with the software interface you can easily and perfectly use the Lepide Active Directory Self Service software In this section you know about using the software to perform tasks such as enrolling in the software managing self information res
50. etting your password etc under the following sub headings e Enroll in the Software e Manage Self Information e Authorize Team Members e Change Password of your Team Member e Unlock Account of your Team Member e Change Your Own Password e Reset Your Password e Unlock Your Account 3 1 Enroll in the Software The Lepide Active Directory Self Service software allows you perform self password reset self account unlock etc But to perform these tasks you need to enroll in the software Perform the following steps to enroll in the Lepide Active Directory Self Service software 1 Specify the IP address of the computer in Web browser where the software has been installed The format to specify the IP address in Web browser is http HostName LADSS Adss dll In the preceding format replace the HostName with the computer name or its IP address where the Lepide Active Directory Self Service software has been installed 2 Press the ENTER key after specifying the IP address The software main page appears O Lepide Software Private Limited Page 76 Lepide Active Directory Self Service pol Admin Login User Login Admin Name EE i Domain Name Select Domain Name Password Use admin as Admin Name and Password for first time logon 4 R Th Reset Password E Unlock Account Select this option if you want to reset your password Select this option if you want to unlock your Account
51. guration Configure the Active Directory attributes flelds the user can update on their own View Settings Select Domain Name Select Domain Name L General Attribute 1 Contact Attribute 14 Address Attribute seve asset Figure 5 11 Self Update Policy Configuration Page 3 Select the domain name in the Select Domain Name drop down list for which you want to configure the policy Now configure the following settings e Select the General Attribute option if you want to allow the domain users to update their general information in Active Directory otherwise not e Select the Contact Attribute option if you want to allow the domain users to update their contact related information else not e Select the Address Attribute option if you want to allow the domain users to update their address details otherwise not 4 After selecting the required options click the Save button The Your information has been successfully updated message appears O Lepide Software Private Limited Page 46 Lepide Active Directory Self Service 5 Now if you want to verify the settings click the View Settings link in the Self Update Policy Configuration page The Self Update Policies for Domain s page appears displaying the settings for various attributes Back Self Update Policies for Domain s Domain Name General Attributes Contact Attributes Address Attributes CHILY ON ON ON Fig
52. gure 5 14 Displaying Configure Mail Server Page 4 Specify values for the following fields in the Configure Mail Server page to configure mail server settings e SMTP Server Name Type name of the SMTP server e Required SSL Select to enable the security feature e SMTP Port Number Type the SMTP port number e Sender E mail Address Type your email address e Sender Password Type your password 5 After specifying the mail server settings click the Send Test Mail and Save Settings button to complete the process of configuring mail server O Lepide Software Private Limited Page 48 Lepide Active Directory Self Service Configure Mail Server Configure your mail server settings SMTP Server Name mail chily com Required SSL SMTP Port Number A Sender E mail Address support chily corm Sender Password E San Soltinoy fcsablialse Figure 5 15 Specifying Mail Server Settings wa You can reset unsaved values by clicking the Reset Value button The mail server has configured successfully 5 5 2 Send E Mail Notification Now when mail server has been configured you can send email notification to domain users Execute the following steps to send email notification 1 Select the Send E Mail Notification tab The Enrollment notification page appears 2 Now choose one of the following options to send email notification to domain users e Click the Send e Mail Notification on option and select the domain name if y
53. hase the Lepide Active Directory Self Service software from our authorized resellers which provide number of payment options for your ease Paypal FAX Credit Card E cheque Pay Order etc After making the purchase transaction with our resellers we send you an email which consists of activation details and download link of the Full version comprising of the activation code This email is sent to the email address which you have used while processing the purchase transaction with our resellers We suggest you not to use false e mail address while making the purchase transaction For any other details related to purchase process software activation process email us at sales lepide com 6 3 Support Lepide Software provides Round the Clock Support to solve the technical and software related issues A p jae O Lepide Software Private Limited Page 57 Lepide Active Directory Self Service Telephone Support Software Help line 91 9818718513 Indian Help line 91 9818718513 Email Support For General Queries support Q lepide com For Sales sales amp lepide com For Technical Support support lepide com Documentation Center You can access the documentation of Lepide Software range at http www lepide com O Lepide Software Private Limited Page 58 Lepide Active Directory Self Service 7 Legal Notices 7 1 Copyright Notice Lepide Software Private Limited Lepide accompanied user manual
54. he Save button The Question and Answer Policy Configuration settings have been successfully updated message appears 6 Now if you want to verify the question and answer policy that you have configured click the View Settings link in the Question and Answer Policy Configuration page The Question Answer Settings for Domain s page appears displaying the Question Answer settings for various domains Back Question Answer Settings for Domain s Number of Minimum Number of Maximum Number of Domain Name Selectable ted Guan ces characters Question Chere Characters to Answer Characters to Answer Ca A Er ne stn a the Questions ra the Questions CHILY 29G O Figure 5 10 Displaying Question Answer Settings O Lepide Software Private Limited Page 45 Lepide Active Directory Self Service 7 Click the Back link in the Question Answer Settings for Domains s page to go back on the Question and Answer Policy Configuration page 5 4 4 Configure Self Information Update Policy The system administrator provides privileges to domain users for updating their personal information in Active Directory by configuring the self information update policy Perform the following steps to configure the self information update policy 1 Launch the software and login as admin 2 Select the Self Update Policy Configuration tab The Self Update Policy Configuration page appears Self Update Policy Confi
55. he Search user edit box and click the Go button The software displays the information about the specified user if the user is enrolled in the software You can also delete account of a particular user from the selected domain To delete a user s account click the delete link beside the user name in the Action column 5 4 Configure Policies The Lepide Active Directory Self Service software facilitates the system administrator to configure password account unlock Question Answer and Self Information Update policies in just few clicks By configuring these policies the system administrator provides privileges to domain users for performing self password reset self account unlock self information update etc In this section we describe the processes to configure various password and information management policies under following sub headings Lepide Software Private Limited Page 38 Lepide Active Directory Self Service e Configure Password policy e Configure Unlock Account Policy e Configure Question Answer Policy e Configure Self Information Update Policy 5 4 1 Configure Password Policy By configuring the password policy the system administrator provides privileges to domain users for self password reset or to authorize team members for resetting his her password If the system administrator provides privileges to domain users only then they can reset their password otherwise not Perform the following steps to configure pas
56. heir own View Settings Select Domain Name z Select Domain Mamnme 1 General Attribute Contact Attribute LJ Address Attribute seve Based Figure 4 6 Self Update Policy Configuration Page 4 7 Send Email Notification Tab The Send Email Notification tab displays a page that helps the system administrator to configure email server to send email notification to all or selected domain users The system administrator can notify domain users about enrolling in the software about their password expiry etc The page to configure email server and send email notification to domain users appears as shown in Figure 4 7 Sign Out Change Password Help License About You have not configure your server settings Click here to Confiqure Mail Server Figure 4 7 Email Notification Page For the first time when you login to the admin console the Email Notification page appears as displayed in Figure 4 7 This means the email server is not configured yet through Lepide Active Directory Self Service O Lepide Software Private Limited Page 29 Lepide Active Directory Self Service software Therefore you need to click the Configure Mail Server link to setup email server When you click the link Configure Mail Server page appears Sign Gut Change Password Help License About Configure Mail Server Configure your mail server settings Required SSL send Test Mail and Save Settings Reset Value
57. ide Active Directory Self Service Password Policy Configuration Configure settings to allow disallow domain users to reset the forgotten password View Settings Select Domain Name e Select Domain Mame Self Reset Password Allow h Reset Password on behalf of Allow vi Automatic Reset Domain User Passweord Allow Schedule Automatic Reset User Password Daily At Hrs EveryWeekon Sunday vat 01 01 Hrs On Every Month s Day ME at nm Hrs Password Value Figure 4 3 Password Policy Configuration Page 4 4 Unlock Policy Configuration Tab The Unlock Policy Configuration tab provides the system administrator with the page that facilitates him configure policy for account unlock Configuring the account unlock policy means to allow disallow domain users to unlock their locked accounts using various options like self account unlock authorize team members to unlock their accounts etc When the Unlock Policy Configuration tab is selected the page to configure unlock account policy appears as shown in Figure 4 4 O Lepide Software Private Limited Page 26 Lepide Active Directory Self Service Unlock Policy Configuration Configure settings to allow disallow domain users to unlock the locked account View Settings Select Domain Name Select Domain Mame
58. ide Software Private Limited assumes no liability for any damages incurred directly or indirectly from any technical or typographical errors or omissions contained herein or for discrepancies between the product and the manual In no event shall Lepide Software Private Limited be liable for any incidental consequential special or exemplary damages whether based on tort contract or otherwise arising out of or in connection with this manual or any other information contained herein or the use there of 4 4 License Agreement O Lepide Software Private Limited Page 93 Lepide Active Directory Self Service Lepide Active Directory Self Service is Copyright O by Lepide Software Private Limited All Rights Reserved Your Agreement to this License You should carefully read the following terms and conditions before using installing or distributing this software unless you have a different license agreement signed by Lepide Software Pvt Ltd If you do not agree to all of the terms and conditions of this License then do not copy install distribute or use any copy of Lepide Active Directory Self Service with which this License is included The terms and conditions of this License describe the permitted use and users of each Licensed Copy of Lepide Active Directory Self Service For purposes of this License if you have a valid single copy license you have the right to use a single Licensed Copy of Lepide Active Directory Self Service if you
59. ils page appears O Lepide Software Private Limited Page 35 Lepide Active Directory Self Service Edit Domain Details Domain Name CHILY Domain Controller 405 Domain Admin Name administrator Password ose Figure 5 2 Edit Domain Details Page 2 Make required changes on the page 3 Click the OK button 5 2 3 Delete Domain To delete a domain click the Delete selected domain icon in the Action column of the selected domain The software deletes the selected domain 5 3 Manage Users The software by default displays the total number of the users who can enroll in the Lepide Active Directory Self Service software and the number of users that are already enrolled in the software You as the system administrator can also view the details such as users name and last logon time about the users of a particular domain Moreover the software provides the system administrator with the facility to search for a specific user view his details and delete the user Perform the following steps to manage users accounts with the Lepide Active Directory Self Service software 1 Launch the software and login as admin 2 Select the Manage User tab The Manage User page appears which displays the total number of enrolled users in all of the domains available in Active Directory O Lepide Software Private Limited Page 36 Lepide Active Directory Self Service Sign Out Change Password Hel
60. in users systematic information for effectively using the Lepide Active Directory Self Service software Therefore we suggest you to carefully read the user guide before using the software The user guide comprises the following main sections Introduction Provides overview of Lepide Active Directory Self Service software and key features Understanding the User Interface Explores the user interface of Lepide Active Directory Self Service software users console for its easy and perfect use In this section you experience accessing various options for performing password and self information management related tasks Using Lepide Active Directory Self Service Describes processes that are used for self password reset self account unlock self password change self information update in Active Directory etc Legal Notices Provides information about copyright notices trademarks disclaimer and license agreement related to the Lepide Active Directory Self Service software 1 2 Overview of Lepide Active Directory Self Service Organizations keep employees details like contacts address etc and systems login credentials in Microsoft Active Directory Managing information in Active Directory is a lengthy and typical process Therefore organizations need to employ technical IT persons as help desk along with the system administrator depending on the number of employees working in the organization Employees in an organization take h
61. ing domain name user name and Enter the I15 Information For password Lepide Active Directory Self Service Step 3 Domain Name TWARE Enter the SQL Server Information for Lepide Active Directory Self Service User Marne Administrator Step 4 Install Lepide Active Directory Self Service SRDS Leer Password Cancel Help Figure 2 1 Authenticating User 4 Click the Browse button and select the domain name for which you want to install the software O Lepide Software Private Limited Page 14 Lepide Active Directory Self Service wa Note The current system must be either domain controller of the domain or child of the selected domain 5 Type user name in the User Name text box wa Note The user must be logged on with the administrator account The user must have login as service rights The user must be a member of domain admin group 6 Type password in the User Password text box 7 Click the Next button The IIS information page appears IIS Information 3 i x Step 1 Enter the Authentication Information for Lepide Active Please select option and provide relative information y Directory Self Service Step 2 Enter the ITS Information For Lepide Active Directory Self up Service Create New Web Site Default Web Site Step 3 Enter the SQL Server Web Site Name Information for Lepide Active Directory Self
62. ited Page 84 Lepide Active Directory Self Service Figure 3 8 Displaying Authorized Team Members wa You can remove any of the authorized team member any time by clicking the delete link Now the team members you have authorized can reset your password or unlock your account 3 4 Change Password of your Team Member You can change your team member s password only when s he has authorized you for that If you have been authorized by any of your team member for his her password reset you can reset his her password by executing following steps 1 Login to your Lepide Active Directory Self Service account through User Login section The software user console appears 2 Click the Reset password on behalf of tab The Reset password on behalf of page appears D gt Reset password on behalf of Reset your co workers password according to your Domain password policy Select The User Eo O oe Select User Name sy comfmPasswad Figure 3 9 Reset Password on Behalf of Page va If none of your team member has authorized you for his her password reset then the You are not authorized by any co worker to reset their password message will be displayed 3 In the Reset password on behalf of page do the following O Lepide Software Private Limited Page 85 Lepide Active Directory Self Service e Select the team member whose password you have to reset in Select The User drop down list e Type the new p
63. key features let us explore its user interface The software interface comprises various tabs that provide you with options to perform tasks like self password reset self account unlock self information update etc with ease In this section we explore the software interface in following sub headings e Sections on Home Page e Top Menu e Buttons Used e Access Help Information 2 1 Sections on Home Page The user interface of the Lepide Active Directory Self Service software has been divided into four sections to make the software interface simple and easy to use The software functioning has been segregated in these sections so that the system administrator and domain users can use the software with ease The Lepide Active Directory Self Service software comprises following sections e Admin Login e User Login e Reset Password e Unlock Account Admin Login Helps a user to log in to the software as the system administrator When a user accesses the software the Admin Login section appears as shown in Figure 2 1 O Lepide Software Private Limited Page 71 Lepide Active Directory Self Service pol Admin Login Use admin as Admin Name and Password for first time logon Figure 2 1 Admin Login Section User Login Helps you log in to the software as a domain user After you have logged in to the Lepide Active Directory Self Service software as a domain user you can perform tasks such as enrolling in the
64. lick the Unlock Account link in the Unlock Account section on the software home page The Unlock your account page appears f Unlock your account Please provide your user name and domain name Domain Name Select Domain Name ss Reset O Lepide Software Private Limited Page 90 Lepide Active Directory Self Service Figure 3 16 Unlock Your Account Page 4 Type your account s ID in the User Name text box 5 Select your domain in the Domain Name drop down list 6 Click the Next gt gt button The Security Questions page appears in which you need to answer the security questions that you have selected while enrolling in the Lepide Active Directory Self Service software Home 2 Security Questions Please answer the following question s as per your enrollment profile to unlock your account Question What is the color of your car Question 2 Wnhat is the first name of your partner Figure 3 17 Security Questions Page 7 Type the answers for the security questions in their respective text boxes 8 After specifying the answer click the Next gt gt button The Unlock Account page appears Unlock Account Unlock your locked out account O Lepide Software Private Limited Page 91 Lepide Active Directory Self Service Figure 3 18 Unlock Account Page 9 Click the Unlock Account button The software successfully unlocks the locked out account O Lepide Software Private Limited
65. m where Lepide Active Directory Self Service s installed You acknowledge that good data processing procedure dictates that any program including Lepide Active Directory Self Service must be thoroughly tested with non critical data before there is any reliance on it and you hereby assume the entire risk of all use of the copies of Lepide Active Directory Self Service covered by this License This disclaimer of warranty constitutes an essential part of this License In addition in no event does Lepide Software Pvt Ltd authorize you or anyone else to use Lepide Active Directory Self Service in applications or systems where Lepide Active Directory Self Service failure to perform can reasonably be expected to result in a significant physical injury or in loss of life Any such use is entirely at your own risk and you agree to hold Lepide Software Pvt Ltd harmless from any and all claims or losses relating to such unauthorized use General This License is the complete statement of the agreement between the parties on the subject matter and merges and supersedes all other or prior understandings purchase orders agreements and arrangements This License shall be governed by the laws of the State of Delhi Exclusive jurisdiction and venue for all matters relating to this License shall be in courts and for a located in the State of Delhi and you consent to such jurisdiction and venue There are no third party beneficiaries of any promises obligations or
66. menu 1 Click Start gt All Programs 2 Select Lepide Active Directory Self Service gt Start Lepide Active Directory Self Service Home page of the Lepide Active Directory Self Service appears on the Web browser installed on your computer system O Lepide Software Private Limited Page 20 Lepide Active Directory Self Service pol Admin Login User Login ame 1 username eo Domain Name Select Domain Name Use admin as Admin Name and Password for first time logon sn 1 RA Th Reset Password ET Unlock Account Select this option if you want to reset your password Select this option if you want to unlock your Account Reset Password Unlock Account Best viewed in 1024 X 768 Resolution IE 6 0 amp Mozilla FireFox 2 0 Copyright amp 2010 Lepide Software Put Ltd All rights reserved Figure 3 1 Displaying Software Main Window The main page of the software has been divided into four sections to make the software simple and easy to use The software functioning has been segregated in these sections so that the system administrator and domain users can use the software with ease The Lepide Active Directory Self Service software comprises following sections e Admin Login Helps a user to log in to the software as the system administrator e User Login Helps you log in to the software as a domain user e Reset Password Helps you reset your password However to reset the pas
67. n from Active Directory is a lengthy and typical process But with the Lepide Active Directory Self Service software the system administrator can easily add remove domain from Active Directory in just few clicks Therefore the software saves the system administrator s time and eases the process of adding removing domains Apart from this the software also displays the details of the domains already available in Active Directory e Users Management To take advantage of the software domain users need to enroll in the software Once the domain users are enrolled in the software list of those users is added in the software database The system administrator can easily view the total number of the domain users enrolled in the Lepide Active Directory Self Service software By just knowing the number the system administrator cannot predict that which domain user has enrolled in the software and which does not Therefore the software also provides the feature to view the details of the domain users enrolled in the software The software not only displays the list of the enrolled users but also allows the system administrator to remove any domain user from the software e Password and Account Unlock Policy Configuration Strong password and account unlock policies have always been the requirements of organizations to defend users data from intruders If any intruder resets a domain user s password and illegally uses deletes his important data th
68. navigate back to the Reports Option page 5 6 2 Generate Audit Report The Lepide Active Directory Self Service software allows the system administrator to generate audit reports about the domain users who have reset their password unlocked accounts and updated self information in Active Directory within a specific time period The system administrator can generate audit report by performing the following steps 1 Launch the software and log in as admin 2 Select the Reports tab The Reports Option page appears In the Audit Reports section of the Reports Option page following options are provided to let you generate audit reports about the users of a particular domain O Lepide Software Private Limited Page 53 Lepide Active Directory Self Service e Reset Password Audit Report Generates audit report of the domain users who have reset their password e Unlock Audit Report Generates audit report of the domain users who have unlocked their accounts e Self Update Audit Report Generates audit report of the domain users who have updated their information in Active Directory 3 Specify the start date in the Start Date text box in dd mm yyyy date format 4 Specify the end date in the End Date text box in dd mm yyyy date format 5 Click the required audit report option and then click the Generate button The report will be successfully created based on the audit report option you have clicked For example
69. nding the User Interface Explores the user interface of Lepide Active Directory Self Service software admin console for its easy and perfect use In this section you experience accessing various options for performing password and domain users management related tasks Using Lepide Active Directory Self Service Describes processes that are used for managing domain users configuring password and account unlock policies etc Download Purchase and Register Provides information about downloading purchasing and registering the Lepide Active Directory Self Service software Apart from this the information regarding technical support is also provided in this section Legal Notices Provides information about copyright notices trademarks disclaimer and license agreement related to the Lepide Active Directory Self Service software 1 2 Introducing Lepide Active Directory Self Service Microsoft Active Directory AD is a directory structure developed by Microsoft Corporation to store objects and their attributes in hierarchical format Active Directory stores three types of objects that incorporate Resources like printers Services like email and Users including users accounts and groups In small as well as large organizations Active Directory serves the purpose of organizing information about objects at a central location In organizations system administrator help desk looks after storing and retrieving information from Active Directory
70. ng the IP Address press the ENTER key The main page of the software appears as shown previously in this page A domain user can use the software after logging in through the User Login section To login to the software a domain user needs to type his her user name in the User Name text box type password in the Password text box and select domain name in the Domain Name drop down list wa Note On the system where the software has been installed an admin can start the software using any of the methods described here but a domain user can only access the software by specifying the IP Address of the computer where the software is installed O Lepide Software Private Limited Page 22 Lepide Active Directory Self Service 4 Understanding the User Interface After you have become familiar with the process of launching the Lepide Active Directory Self Service software let us have a look on its user interface The software has interactive user interface with various tabs that provide options for system administrator to easily perform tasks such as domains management users management policies configuration and reports generation In this section we explore the software interface comprising tabs and options that help the administrator to manage domains setup policies etc under following sub headings e Add Remove Domain Tab e Manage User Tab e Password Policy Configuration Tab e Unlock Policy Configuration Tab
71. nnrnrnnrnsnevnsnnennrnsnnrnsnnrnsnnenevnsnnnnenennennnnsnnnnsnnenevnsnnnnsnnnnsnnenernennvnsnnnnsnnenennenenneen 89 Reset PassWord Page ee 89 Password Successfully Reset Message rrrrrnnnnnnrnnnrnnrnnnrnnnrnnrnnernnennnrnnernnennnsnnennnennnennennnennnsennennnennnsnnennnennnsnnesnnene 90 UMO IC YOU el og OE AE EE EE a RAAR 91 Security QUESTIONS Pas Casirersrrsrsereiciascrenesatrssnsabioveteieieiedereieinseteieisasecisretorcivevtsresurcheavisevburchsevisneterchveuteneeunchensiurs 91 MD NON RJ 92 O Lepide Software Private Limited Page 66 Lepide Active Directory Self Service O Lepide Software Private Limited Page 67 Lepide Active Directory Self Service Users Help Manual for Active Directory Self Service 1 About Lepide Active Directory Self Service In this section you will be acquainted with the sections covered in this user guide for better use of the Lepide Active Directory Self Service software from users console You also know that how the software helps organizations in minimizing the system administrators workload increasing employees productivity and enhancing return on investment Apart from this the software key features are also provided in this section 1 1 Brief about This User Guide Welcome to the user guide of Lepide Active Directory Self Service prominent professional and Web based domain users password and information management software The user guide has been designed to provide doma
72. nstall Lepide Active Directory Self Service A confirmation message will be displayed to let you affirm the un installation process as shown in Figure 2 5 Lepide Active Directory Self Service Uninstall 2 re you sure you want to completely remove Lepide Active Directory Self Service and all of its components Figure 2 5 Displaying Confirmation Message 2 Click the Yes button to continue the un installation process The un installation process starts Lepide Active Directory Self Service Uninstall Uninstall Status Please wait while Lepide Active Directory Self Service is removed from your computer Uninstalling Lepide Active Director Self Service Figure 2 6 Processing the Software Un installation After the processing completes the Lepide Active Directory Self Service Uninstall dialog box appears informing you that your system must be restarted to complete the un installation process Lepide Active Directory Self Service Uninstall i To complete the uninstallation of Lepide Active Directory Self Service your computer must be restarted Would vou like bo restart now O Lepide Software Private Limited Page 18 Lepide Active Directory Self Service Figure 2 7 Confirming System Restart 3 Clickthe Yes button to restart the system and complete the un installation process va Note If you do not want to restart your system now then click the No button Next time when you start the system the software
73. o reset password or unlock account If the questions provided in the software do not fit to be answered by a domain user he can also define his set of questions while enrolling in the software But how many number of the questions the domain user needs to answer and whether he can define his own set of questions or not is decided by the system administrator by configuring the Question Answer policy Therefore the software facilitates the system administrator configure Question Answer policy in just few easy steps e Email Notification The Lepide Active Directory Self Service software facilitates the system administrator for sending email notification to all or selected users of a particular domain The system administrator can notify domain users to enroll in the Lepide Active Directory Self Service software for availing the benefits of self password reset self account unlock and self information update in Active Directory The system administrator can also use the facility of email notification to deliver new password and account unlock related information to domain users e Reports Generation It is typical for the system administrator to keep details about the users whose password are near expiry who have not enrolled in the software who have reset their password etc The system administrator maintains record about domain users password related activities by creating various reports Manually creating and managing a number of reports is a
74. o update self information reset their own password and co worker password and unlock own account of their own or co worker account in simple steps Lepide Active directory defines a Question f4 Answer policy configuration for users to answer security questions and reset password at their own Lepide Active Directory Self Service allows its users to receive email notification from the administrator to enroll themselves by going through Question f4nswer policy configuration Email notification policy alerts the user to change password and renew their account if the password is going to be expired Lepide Active Directory self Service helps the organization to reduce help desk and support costs to reset passwords improves data security by enforcing strong passwords and increases work productivity by reducing user downtime Figure 3 2 Software User s Console 5 Select the Enroll tab The User Registration Screen appears displaying the security questions that you need to answer to enroll in the software Moreover the User Registration Screen allows you create your own security question along with the provided security questions Lepide Software Private Limited Page 78 Lepide Active Directory Self Service User Registration Screen Configure your personal profile Questions and Answers that allows you to reset forgotten password or unlock your account Question 12 What was your first pet s name hl Question 2 2 What
75. of this License In addition in no event does Lepide Software Private Limited authorize you or anyone else to use Lepide Active Directory Self Service in applications or systems where Lepide Active Directory Self Service failure to perform can reasonably be expected to result in a significant physical injury or in loss of life Any such use is entirely at your own risk and you agree to hold Lepide Software Private Limited harmless from any and all claims or losses relating to such unauthorized use Trademarks Lepide Active Directory Self Service is a copyright work of Lepide Software Private Limited Windows 95 Windows 988 Windows ME Windows NTE Windows 2000 Server Windows 2000 Advanced Server Windows 2003 Server Windows XP Windows Vista Windows 7 Internet Explorer and MS DOS are registered trademarks of Microsoft Corporation Contact Information Email sales lepide com Website http www lepide com O Lepide Software Private Limited Page 2 Lepide Active Directory Self Service Table of Contents 1 About Lepide Active Directory Self Service rrrrrrrnnnrnnrrnnrnnnrnnrrnnrnnnrnnernnennnrnnennnennennnsnnennnenneennennnsnnnennennuennnennennnsnnnsnneennsene 7 TE about This User NN 7 1 2 Introducing Lepide Active Directory Self SErviCe ccccceccsccssecseccsecseceseceuccseceseceucceceeeeuceseceseeeueeseeeseeeuctseeeeeeeuetseeeges 7 EEE ENE EE 9 TRENE 13 EET ES NN 14 2 1 Install Lepide Active Dire
76. oftware Therefore the domain users can access and use the software from any computer within in Local Area Network LAN by specifying the IP address in Web browser of the computer where the software is installed However a domain user needs to provide his her login credentials to perform tasks such as self information update self password reset and self account unlock The software verifies the login credentials that you provide to confirm your identity therefore provides you security from unauthorized users e Performs Real Time Information Update The software updates information in real time Moreover the software allows multiple users to simultaneously update self information in Active Directory e Self Password Reset The Lepide Active Directory Self Service software facilitates domain users to reset their password in just few clicks without making a call to the system administrator help desk e Self Account Unlock With the Lepide Active Directory Self Service software domain users do not need to wait for the system administrator help desk for account unlock A domain user can easily unlock his her locked account in just few easy steps through the Lepide Active Directory Self Service software e Self Information Update Whenever a domain user needs to update his information in Active Directory he calls the system administrator help desk or write an email Whether he calls the system administrator help desk or write an email
77. ompleted specifying email body click the Send Notification button The email notification will be sent successfully to domain users based on the option you have selected By default the following content has been provided in the Email Notification page as the email body Dear User We have introduced Lepide Active Directory Self Service into practice of self password reset on MS Active Directory It helps you to perform tasks related to update reset your domain passwords unlock accounts update your personal information from time to time and authorize your co workers to help you in events of lost forgotten passwords or account lockouts To take benefit of the functions you need to login with your Domain user name and password at the following URL http hostname LADSS Adss dll O Lepide Software Private Limited Page 50 Lepide Active Directory Self Service After the logon you first need to enroll yourself in the software to perform the tasks To get more support information view the user s help guide of Lepide Active Directory Self Service from the following location http www company com In event of any support contact us at the helpdesk Email support company com Phone 2345 Thank you Administrator The preceding content informs the domain users about login and enrolling in the software to take advantage of the software But there are some information like the URL to access the software help desk em
78. on Settings Number of Selectable Question lt 10 Humber of User Defined Question lt 3 Minimum Number of Question Characters gt 5 TEL 225 Maximum Number of Question Characters lt 2275 Answer Settings 5 Minimum Number of Characters to Answer the Question gt 5 229 Maximum Number of Characters to Answer the Question 225 se iesst Figure 4 5 Question Answer Policy Configuration Page 4 6 Self Update Policy Configuration Tab The Self Update Policy Configuration tab provides the system administrator a page that helps him configure settings based on which a domain user can update his her information in Active Directory The Lepide Active Directory Self Service O Lepide Software Private Limited Page 28 Lepide Active Directory Self Service software allows a user to update his her general contact and address related information in Active Directory but only when the system administrator has given him her privileges to manage information However to assign privilege to domain users for self information update in Active Directory the system administrator needs to configure Self Account Update policy in the software The system administrator can configure Self update policy by using the Self Update Policy Configuration page which is shown in Figure 4 6 Self Update Policy Configuration Configure the Active Directory attributes flelds the user can update on t
79. ou want to send email notification to all domain users e Click the Send Mail at enter the mail id on which you want to send e mail option if you want to send email notification to some selected domain users If you select this option type the email IDs to which you have to send notification in the given text box If you specify multiple email IDs separate them with comma 3 Specify email subject and body By default the email subject and body to enroll in the software has already been specified in the software as shown in Figure 5 16 O Lepide Software Private Limited Page 49 Lepide Active Directory Self Service Notify domain users via a e mail to enroll themselves to avail the self reset password unlock account and update AD information Enrollment notification Click here to change your server settings Send e Mail Notification on CHIL v domain OR Send Mail at enter the mail ld on which you want to send e mail Use commal between two mail IDs If more then one mail ID Subject on mail Form Enrollment Requisition Dear user Enroll yourselves in the url given below to avail the following features Self Password Reset Account Unlock la Configure your personal questions and answers that allow you to reset your own forgotten password Figure 5 16 Selecting Email Notification Option You can also modify the email subject and body as per your requirement 4 After you have c
80. ount s password 1 Specify the IP address of the computer in Web browser where the software has been installed The format to specify the IP address in Web browser is http HostName LADSS Adss dll In the preceding format replace the HostName with the computer name or its IP address where the Lepide Active Directory Self Service software has been installed 2 After specifying the IP address press the ENTER key The software home page appears 3 Now click the Reset Password link in the Reset Password section on the software home page The Reset Your Password page appears Home 4 Reset Your Password Please provide your user name and domain name Domain Name Select Domain Name Next gt asst Figure 3 12 Reset Your Password Page 4 Specify your account s ID in the User Name text box O Lepide Software Private Limited Page 88 Lepide Active Directory Self Service 5 Select your domain in the Domain Name drop down list 6 Click the Next gt gt button The Security Questions page appears in which you have to answer the security questions that you have selected while enrolling in the Lepide Active Directory Self Service software Home OE a E Q Security Questions Please answer the following question s as per your enrollment profile to reset your password Question LWnhat is the color of your car Question 2 What is your favourite maiden name Figure
81. ow in the Reset Password on behalf of drop down list if you want to allow domain users to take help of their team members for password reset else select Disallow e Select Allow in the Automatic Reset Domain User Password drop down list if you want to reset passwords of all domain users at a particular time interval otherwise select Disallow If you select Allow specify time interval and password value in the Schedule Automatic Reset User Password section o Click Daily At option and select time to reset users password daily on the selected time o Click Every Week On option to reset users password every week After clicking the option select a day of the week and time based on which the software will reset the users password o Click On Every Month s option to reset users password on a specific day of a month After clicking the option select the day of the month and the time on which you want the software to reset the users password o Type a desired password in the Password Value text box ea If you have configured settings for automatic password reset then on password reset an email notifying about the password reset will be automatically sent to all domain users 4 After you have configured all the settings click the Save Settings button The Password Policy Configuration settings have been Successfully updated message appears 5 Now to verify the policy settings you have configured click the Vie
82. p License About Total number of user license 50 License Used 0 View User List View the users name who have used the Lepide Active Directory Self Service software Select Domain name to view userlist Select Domain Name Figure 5 3 Displaying Total Number of the Enrolled Users In Manage User page e Total number of user license represents the number of users who can enroll in the software e License Used represents the users who have already enrolled in the software 3 Now to view the list of the users available in a particular domain select the domain name from the Select Domain name to view user list drop down list in the View User List section The software lists the users available in the selected domain O Lepide Software Private Limited Page 37 Lepide Active Directory Self Service Total number of user license 50 License Used 3 View User List view the users name who have used the Lepide Active Directory Self Service software Select Domain name to view user list CHIL User Name Last Logon Time Action eshaj Tuesday 21 12 2010 14 50 delete monikac Tuesday 21 12 2010 14 51 delete sumank Tuesday 21 12 2010 14 52 delete Figure 5 4 Users List In Figure 5 4 you can view the list of the users of the selected domain that are already enrolled in the software Now you can search for a specific user from the list displayed To search a user in the list type name of the user in t
83. preferred screen resolution should be 1027 X 768 pixels or higher O Lepide Software Private Limited Page 13 Lepide Active Directory Self Service 2 Install and Uninstall After being familiar with the software overview key features and system requirements to properly install the Lepide Active Directory software you can move ahead to install the software In this section you acquire information about the process to install the Lepide Active Directory Self Service software Moreover the process to uninstall the software has also described in this section 2 1 Install Lepide Active Directory Self Service Before you start installing the software makes sure that the software installer file is available on your computer After you have made sure the availability of the software installer file execute the following steps 1 Double click the LADSS Setup exe The LADSS Setup wizard appears 2 Accept the license agreement and click the Next button 3 Select the option to create a desktop shortcut if required and click the Next button The User Authentication page appears User Authentication x step I Flease enter domain name user name and password for Lepide Active Enter the 4uthentication Directory Self Service Information for Lepide Active T Directory Self Service This user must be member of domain admin group and have Logon a service right step 2 Please wait while authenticat
84. red information in the IIS Information page click the Next button The SQL Server Authentication page appears SOL Server Authentication x Step I Please enter SOL server Information for Lepide Active Directory Enter the Authentication self Service Information for Lepide ye Active Directory Self Please wait while validating SOL server Information Service Step 2 Enter the IIS Information for Lepide SUL Server Name ne f Windows Authentication Active Directory Self Service Step 3 Enter the SQL Server Information for Lepide T Active Directory Self Service O SOL Server Authentication Step 4 Login Marne l Install Lepide Active Directory Self Service Login Password Back Cancel Help Figure 2 3 Authenticating SQL Server 10 Type the name of SQL Server database in the SQL Server Name text box Lepide Active Directory Self Service saves software settings and changes in the specified database 11 Click Windows Authentication if you want to authenticate through Windows login otherwise click the SQL Server Authentication option If you click the SQL Server Authentication option then provide following details in their respective fields a Type SQL Server s login name in the Login Name text box b Type password in the Login Password text box O Lepide Software Private Limited Page 16 Lepide Active Directory Self Service 12 Click
85. rnurnnnrnnrrnnrnnnrnnrnnernnennnennevnnsnnnsnnennnennnennennnsennsnner 44 Figure 5 10 Displaying Question Answer Settings rrrrrnrnnnnnrnnnnnnnnnrnrnnnnnrnnrnnrnnnnnrnnsnnrnnennrnnennrnnnnernnennrnnevernunvnnnunvnnnunsnenussennnn 45 Figure 5 11 Self Update Policy Configuration Page rrarnnrrnnrnnnrnnnrnnrrnnrnnrnnnrnnernnernnennernnennnennennnennnennennnennnennennnennnenneenusennsnnee 46 Figure 5 12 Displaying Self Update Policy Settings cccccccseccseccsecseceuccsecesecesceseceseceuceeceseeeueeeeeeeeeeuceseeeeeeeuctseeeseeeucteeeeees 47 Figure 5 13 Displaying Send E mail Notification Page cccccccsccssccseccsecseccseceuccseceseeeuceseceseeeueeeeeseeeueeseceseeeucteeeeeeeueeseeeges 47 Figure 5 14 Displaying Configure Mail Server Page ccccsccseccsccsecsecuccsecesecesetseceseeesceseceseeeueeeeeeseeeuctseceseeeucteseeeeeucteeeenes 48 eh 49 Figure 5 16 Selecting Email Notification Option ccccccssccseccsccenccsecceecenccecceeceneeeceeeceeceseeeueeeeeeeeeeuceeceseeeuctseeeseeeueteeeeaes 50 PES IR OP VOM aCe ER 52 Figure 5 18 roes 53 Figure 5 19 NENNE 54 Pigvine 5 20 Change Password Pate cites eet wine ae cea ercauins wana vane veweaneaaew secant vas yccusnosena vaca uanauewsatnisetwenesieossnvadnscnuvensenreacnsecsdenyes 55 O Lepide Software Private Limited Page 6 Lepide Active Directory Self Service Administrators Help Manual for Active Directory Self Service 1 About Lepide Active Dir
86. rrrrrnrnnnnnnnnrnnrnnnrnnnnrnnrnnrnnrnnrnnrnnennrnnnnnrnnenernnenernnsnnnnnsnnnnunennvussnnnne 28 sell Update Policy CONTMGUratlOn P dee ea 29 Eman NOICAUON PACE cracteceetatacesesa tre eeec restates eecaachestetstaset eee scheamaaraieuaisaineiaeinaisatecianeareainarseisunciasiocisaiouinnelscueaeisaneaeneaeneuanae 29 Configure Mail Server Page rrrnrnnnrnnrnnnrnnnrnnrnnnrnnennnvnnevnnennnsnnennnennnennennnennennnsnnennnennnsnnnennennnsnnennennnsnnennnennnsnneennene 30 FTSE 31 Displaying Software Main Window rrrarnnnrnnrnnnrnnnrnnrnnernnevnnsnnnsnnevnnsnnnsnnevnnennennnsnnennnennnsnnnennennusnneennennnsnnesnneennenne 34 Edt Be g r Lg DG tall so NS MN VS dee sdeseseeneees 36 Displaying Total Number of the Enrolled USers rrarrrurnnrrnnnnnnrnnnrnnrnnnrnnsnnnrnnernnsnnevnnennnsnneennennnsnneennennusnnesnneennsene 37 VERN php 38 Displaying Password Policy Configuration Page rrrarrrurnnnrnnrnnnrnnernnvnnernnsnnnvnnennnsnnevnnennnsnnnennennuenneennennnsnnesnneennsene 40 BE ENE BAG 6 oi oi ad EN NE 41 Lepide Active Directory Self Service Figure 5 7 Displaying Unlock Account Policy Configuration Page cccccssccseccsecesceseeeeccseceseceucceeceeeeuceeeceeeeuceseeeseeeueeeeeenes 42 Figure 5 8 Displaying Account Unlock Settings rrrrrnnrrnarnnnrnnrrnnrnnernnrrrnrnnernnernnsnnernnennnennnennennennnennnennennuennnennennnennnenneenusnnnsnnee 43 Figure 5 9 Displaying Question Answer Policy Configuration Page rrarrrrrnnr
87. s report to list the domain users whose accounts have been locked e Soon to Expire Password Users Expire in days Generates report that lists the domain users whose password will be expired in some specific days e Password Expired Users Develops report listing the domain users whose password have already expired e Enrolled Users Generates report listing the domain users who have enrolled in the Lepide Active Directory Self Service software e Un Enrolled Users Develops report that lists the users who have not enrolled in the Lepide Active Directory Self Service software 3 Select the domain name in the Select Domain Name drop down list 4 Click the reports option as per your requirement and then click the Generate button The report will be successfully generated depending on the option you have clicked For example if you generate report to know about the users who have enrolled in the software then Enrolled Users report appears as shown in Figure 5 18 Close Description Enrolled Users Report Generated Friday 26 03 2010 11 51 Total Users 2 Display Name SAM Account Name Account Expiry Date Comman Name Telephone Number Emailaddress E Emailaddress Address Deepak Gupta DeepakG Never Expire Deepak Gupta Pee er esha Jain eshal Never Expire esha Jain eshaj nucleusdatarecovery net Figure 5 18 Enrolled Users Report 5 After viewing the report click the Close link to
88. s that a domain user needs to answer while enrolling in the software resetting password or unlocking account The system administrator can also configure Question Answer policy to allow the domain users to define their own sets of security questions The system administrator can configure settings for Question Answer policy by executing the following steps 1 Launch the software and login as admin O Lepide Software Private Limited Page 43 Lepide Active Directory Self Service 2 Select the Question Answer Policy Configuration tab The Question and Answer Policy Configuration page appears le Question and Answer Policy Configuration AL Configure the various questions and answers policy View Settings Select Domain Name Select Domain Name Question Settings Number of Selectable Question lt 10 Number of User Defined Question lt 3 i Minimum Number of Question Characters gt 5 225 Maximum Number of Question Characters lt 2275 Answer Settings 5 Minimum Number of Characters to Answer the Question gt 5 229 Maximum Number of Characters to Answer the Question 225 se iesst Figure 5 9 Displaying Question Answer Policy Configuration Page 3 Select the domain name in the Select Domain Name drop down list Now you need to specify numeric values to configure Questions and Answers policy Table 5 1 lists the questions settings that you can config
89. s without help of the system administrator help desk Therefore a large number of help desks is no more required for password reset and related activities after installing the Lepide Active Directory Self Service software Apart from reducing the work force the software minimizes the resources used e Enhances Productivity The Lepide Active Directory Self Service software saves the system administrator s time that he spends in fixing domain users issues like password reset account unlock and information update in Active Directory The software also saves his time by helping him generating reports to keep track of users password management related activities The system administrator can use the saved time on other productive work Apart from saving the system administrators time the software saves the domain users time With the Lepide Active Directory Self Service software domain users do not need to waste time in waiting for the system administrator for password reset account unlock and information update In this way the software helps the system administrator and domain users to utilize their time in some productive work which ultimately results in increasing the organization s productivity e Server Browser Support Provides support for Microsoft SQL Server 2000 2005 and 2008 with backward compatibility Moreover the software supports Windows Server 2000 and 2003 The Lepide Active Directory Self Service is a Web base
90. software authorizing team members etc The User Login section appears as shown in Figure 2 2 2 User Login Domain Name Figure 2 2 User Login Section Reset Password Helps you reset your password However to reset the password you must have to be enrolled in the Lepide Active Directory Self Service software through the User Login section The Reset Password section appears as shown in Figure 2 3 O Lepide Software Private Limited Page 72 Lepide Active Directory Self Service TR Reset Password Select this option if you want to reset your password Reset Password Figure 2 3 Reset Password Section Unlock Account Helps you unlock your locked out account But you can unlock your account after being enrolled in the Lepide Active Directory Self Service software When you access the software the Unlock Account section appears as shown in Figure 2 4 or Unlock Account Select this option if you want to unlock your Account Unlock Account Figure 2 4 Unlock Account Section 2 2 Top Menu The Top menu in the software user interface contains tabs that provide you various pages to perform tasks like enrolling in the software authorizing users etc Table 2 1 lists the tabs available in user interface of the Lepide Active Directory Self Service software Self Update Info Opens the Manage Your Account page to let you update your O Lepide Software Private Limited Page 73 Lepide Active Directory Self
91. stem administrator help desk and domain users The saved time can be utilized in other productive works The Lepide Active Directory Self Service is robust secure and Web based software which facilitates domain users to update self information in Active Directory self password reset and self account unlock through Web console The software performs password management and self information update in Active Directory in real time and secure manner With the Lepide Active Directory Self Service software domain users do not need to contact the system administrator help desk for password reset account unlock and information update However they must have privileges from the system administrator for self password reset self account unlock and self information update The software helps the system administrator to configure password reset accounts unlock and self information update policy from admin console By configuring the policies the system administrator can allow disallow users of a particular domain to perform self password reset self account unlock and self information update The software has been embedded with the facility for domain users to take help of team members for password reset and account unlock Once the system administrator allows domain users for self password reset self account unlock self information update and take help of team members they can easily perform these functions without contacting the help desk
92. sword you must have to be enrolled in the Lepide Active Directory Self Service software through the User Login section e Unlock Account Helps you unlock your locked out account You can unlock your account after being enrolled in the Lepide Active Directory Self Service software wa Note To login to the software through Admin login section for the first time you need to type admin as Admin Name and Password O Lepide Software Private Limited Page 21 Lepide Active Directory Self Service 3 2 Start Using IP Address Lepide Active Directory Self Service is a Web based users information and password management software therefore a domain user can easily access it through a Web browser Following steps help a domain user to access the software 1 Start a Web browser 2 Now use one of the following syntaxes to specify the IP address of the computer where Lepide Active Directory Self Service is installed e http localhost LADSS Adss dll Use this if the software is installed on the same computer where you are accessing it e http IPAddress LADSS Adss dll replace the IP Address with the IP Address of the computer where the software is installed to access the software from any computer in the domain e https IPAddress LADSS Adss dll Use https when settings for accessing the software through https are enabled Refer article on http support microsoft com kb 298805 to enable the required settings 3 After specifyi
93. sword policy in the Lepide Active Directory Self Service software 1 Launch the software and login as admin 2 Select the Password Policy Configuration tab The Password Policy Configuration page appears with default password policy settings O Lepide Software Private Limited Page 39 Lepide Active Directory Self Service Password Policy Configuration Configure settings to allow disallow domain users to reset the forgotten password View Settings Select Domain Name Select Domain Mame Self Reset Passworil Alloy we Reset Password on behalf of Allow h Schedule Automatic Reset User Password Daily At Hrs O Every Week on at Hrs On Every Months Day at Hrs Automatic Reset Domain User Passwordd Allow h Figure 5 5 Displaying Password Policy Configuration Page wa The system administrator can configure password policy for only a particular domain not for a particular user 3 Select the domain name in the Select Domain Name drop down list After selecting the domain name you need to configure the following settings e Select Allow in the Self Reset Password drop down list if you want to allow domain users for self password reset otherwise select Disallow O Lepide Software Private Limited Page 40 Lepide Active Directory Self Service e Select All
94. t gets locked Once the user s account is locked s he needs to contact the system administrator for account unlock The system administrator after verifying the user s identity unlocks his account and mails him a new password Manually unlocking a user s account and emailing the new password consumes substantial amount of the system administrator s time And if the system administrator is busy user may need to wait for long time which can frustrate the user and can also be the reason for work delay To resolve these types of issues the Lepide Active Directory Self Service software provides the feature of automatic account unlock The system administrator just needs to configure settings for automatic account unlock and specify the time interval for automatic account unlock After the software has performed automatic account unlock an email will be automatically delivered to domain users to inform about the account unlock e User s Identity Verification Users identity verification the biggest ever concern in small as well as large organizations has been perfectly addressed in the Lepide Active Directory Self Service software By keeping aim of the users identity verification in mind the Question Answer policy has been embedded in the software According to the Question Answer policy a domain user needs to answer few questions when enrolling in the software Those answers help the software to verify the user s identity when the user tries t
95. to reset your password and unlock your account To help you reset password or unlock account even when you have forgotten answers for the security questions the feature to take help of team members for password reset or account unlock has been embedded in the software However to take help of team members you need to authorize them for password reset or account unlock Once you have authorized team members they can reset your account s password or unlock your account from their own login without answering any security question Let us now perform the following steps to authorize team members 1 Login to your Lepide Active Directory Self Service account through User Login section The software user console appears 2 Select the Authorized Team Members tab The page to let you authorize team members appears Self Update Info Reset password on behalf of Unlock account on behalf of Authorized Team Enroll Change Members Password Sign Gut Help About Your Trusted Co Worker List You can contact any of your co workers to authorize them with password reset and unlock account on your behalf Qui Your Trusted Co Workers Figure 3 6 Authorized Team Members Main Page 3 Click the Add Your Trusted Co Worker s link A list of your co workers appears from which you can select your trusted team member s O Lepide Software Private Limited Page 83 Lepide Active Directory Self Service 4 Scroll through the list and select the
96. tware a domain user needs to enroll him in the software The Manage User tab provides you with the page that displays the total number of the users who can take advantage of the software The page also displays the number of the enrolled users and provides an option to view a list of enrolled users A system administrator can also delete any of the enrolled users using the Manage User page When you select the Manage User tab the page to manage enrolled users appears as shown in Figure 4 2 O Lepide Software Private Limited Page 24 Lepide Active Directory Self Service Sign Out Change Password Help License About Total number of user license 50 License Used 0 View User List View the users name who have used the Lepide Active Directory Self Service software Select Domain name to view userlist Select Domain Name Figure 4 2 Manage User Page 4 3 Password Policy Configuration Tab The software facilitates the system administrator to configure password policy to allow disallow domain users to perform various password management related tasks like reset his her password authorize team members to change his her password etc The system administrator can configure password policy by selecting the Password Policy Configuration tab On clicking the Password Policy Configuration tab the page to configure password policy appears as shown in Figure 4 3 O Lepide Software Private Limited Page 25 Lep
97. tware comprises following salient features e Secure and Web based The Lepide Active Directory Self Service is a Web based password and information management software Therefore the system administrator can access and use the software from any computer within in Local Area Network LAN by specifying the IP address in Web browser of the computer where the software is installed That is the software Web based feature provides flexibility to the system administrator do his tasks from anywhere within LAN However the system administrator needs to provide his her login credentials to perform tasks such as policy configuration sending email notification and generating reports Thus protects organization s information from intruders e Performs Real Time Information Update The software communicates with Active Directory through IIS for real time information update Multiple users can update self information simultaneously in Active Directory through the Lepide Active Directory Self Service software Once the users have successfully updated self information in Active Directory the system administrator can easily find out the details of the users who have updated their self information in Active Directory along with the time they have updated their information Therefore the software helps the system administrator to keep record of the users performing password and information management related tasks e Domain Management Adding Removing domai
98. ure Description Lepide Active Directory Self Service Number of Selectable Question lt 10 Indicates the total number of the questions that a domain user needs to answer while enrolling in the software resetting the forgotten password or unlocking the account Minimum value you can set for this field is one while the maximum value is nine Number of User Defined Question lt 3 Indicates the total number of the questions that a domain user can define for his her ease Minimum value for this field is zero while the maximum value is two Minimum Number of Question Indicates the minimum length of a question Value for this Characters gt 5 field should be equal to or greater than five characters Maximum Number of Question Indicates the maximum length of a question Value for this Characters lt 225 field should be less than or equal to 225 characters Table 5 2 lists the answers settings that you can configure Description Minimum Number of Characters to Answer Indicates the minimum length of an answer Value for this the Question gt 5 field should be equal to or greater than five characters Maximum Number of Characters to Answer Indicates the maximum length of an answer Value for this the Question lt 225 field should be less than or equal to 225 characters 4 Specify the values for the fields in the Questions Settings and Answers Settings sections 5 After you have specified the values click t
99. ure 5 12 Displaying Self Update Policy Settings 6 Click the Back link in the Self Update Policies for Domain s page to go back on the Self Update Policy Configuration page 5 5 Configure Mail Server The software allows the system administrator to send email notification to some selected users or to all users in a particular domain However before the system administrator takes benefit of this feature he needs to configure email server In this section you see the process of configuring email server and sending email notification to all or selected domain users 5 5 1 Configure Mail Server Perform the following steps to configure the email server 1 Launch the software and login as admin 2 Select the Send E Mail Notification tab The Configure Mail Server page appears Sign Out Change Password Help License About You have not configure your server settings Click here to Confiqure Mail Server Figure 5 13 Displaying Send E mail Notification Page 3 Click the Configure Mail Server link to start configuring email server The Configure Mail Server page to let you specify required values for server configuration appears O Lepide Software Private Limited Page 47 Lepide Active Directory Self Service Configure Mail Server Ma Configure your mail server settings SMTP Server Name Required SSL SMTP Port Number Sender E mail Address Sender Password Reset Value Fi
100. w Settings link in the Password Policy Configuration page The Reset Password Settings for Domain s page appears which displays the previously configured password settings Back Reset Password Settings for Domain s Domain Name Self Reset Password Reset Password on Behalf of Automatic Reset Password CHILY Allow Allow Disallow Figure 5 6 Displaying Password Settings 6 Click the Back link in the Reset Password Settings for Domains s page to go back on the Password Policy Configuration page 5 4 2 Configure Unlock Account Policy By configuring the unlock account policy the system administrator provides privileges to domain users for self account unlock unlock account on behalf of team members and automatic account unlock The system administrator can configure unlock account policy by executing the following steps 1 Launch the software and login as admin Lepide Software Private Limited Page 41 Lepide Active Directory Self Service 2 Select the Unlock Policy Configuration tab The Unlock Policy Configuration page appears with the default unlock account policy settings Unlock Policy Configuration Configure settings to allow disallow domain users to unlock the locked account View Settings Select Domain Name s Select Domain Mame Self Unlock Account Unlock Account on behalf of
101. was your first pet s name w submit Rasa Figure 3 3 User Registration Screen wa Note The system administrator decides total numbers of the security questions that you need to answer In addition the system administrator also decides that whether you can create your own security questions or not 6 Now select the questions that are easy for you to answer and remember from the drop down lists given in the Selectable Questions section After selecting the questions specify answers for them in their respective text boxes 7 Create your own security question and specify its answer in the Create your own Questions section O Lepide Software Private Limited Page 79 Lepide Active Directory Self Service User Registration Screen Configure your personal Guestions and Answers profile that allow you to reset forgotten password or unlock your account Selectable Questions Question 1 What is your date of birth Answer 1 25 07 1983 Question 2 What is your hobby Answer 2 Bloqginq Create your own Questions User Question 1 My favourite time pass User Answer 1 nternet Surfing Submit Reasi Figure 3 4 Specifying Values for Security Questions 8 Click the Submit button The You have Successfully Enrolled in Lepide Active Directory Self Service message appears Now you can use the software to manage self information and password xw Remember the answers you have specified for
102. y in password reset the user s productivity may be affected But with the Lepide Active Directory Self Service software domain users do not need to wait for the system administrator help desk for password reset or account unlock Thus the software saves the domain users time which they can utilize in some productive works e Browser Support The Lepide Active Directory Self Service is a Web based password and information management software therefore it has been designed to support all major Web browsers Domain users can access the software through any of the following Web browsers o Firefox 1 5 2 0 and 3 0 o Internet Explorer 5 5 6 0 7 0 and 8 0 o Netscape 7 0 and above wa The Web browser must be Java script enabled e User Friendly Interface The Lepide Active Directory Self Service software has interactive user interface which does not require any technical knowledge to operate Moreover the embedded software help makes it much easier for users to perform any specific task in just few steps e Support The Lepide Active Directory Self Service software provides 24 x 7 technical supports so that users can contact with our technical support team for trouble shooting the software related problems O Lepide Software Private Limited Page 70 Lepide Active Directory Self Service 2 Understanding the User Interface Now when you are acquainted with the Lepide Active Directory Self Service software overview and

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