XAP® Net User Manual
Contents
1. XAP Net Troubleshooting Troubleshooting Problem Try this I can t connect through the network Verify that you are using the correct IP address You can connect serially to check the address See page 8 Check the network LEDs on the LAN port of the XAP Net The green LED indicates a good physical connection to an active network Power cycle your XAP Net You must connect to the network before powering the unit Connection is refused by remote server Verify that you are using the correct IP address You can connect serially to check the address See page 8 Check IP Filtering settings and ensure your IP address is not blocked I can t pull up the web interface Make sure you have downloaded Java Virtual Machine 1 4 See page 16 Check the IP address and firewall settings The web interface runs on port 80 I m prompted to log in twice when accessing the web interface Make sure cookies are enabled The Status and Activity LEDs are red and blinking when I power up The log file in G Ware provides error details Start G Ware access XAP Net Unit Properties Misc tab and click Log File Your XAP Net has been designed to be a secure addition to your network XAP Net cannot access file systems and does not provide peer to peer information In addition XAP Net does not have any protocols for file sharing and can only create an outbound connection to a time server G Ware als2. XAP Net Connecting and Configuring XAP Net Connecting and Configuring 11 To configure settings for network connection A Note Contact the network administrator for network settings 1 Open the Unit Properties window by right clicking on the XAP Net icon in the Site pane and selecting Unit Properties from the shortcut menu Click the Comm tab In the IP Settings section you will see the default network name If you want to use a different unique network name enter it in the Network Name field Enter the static IP address for the XAP Net Your network administrator can provide the IP address Figure 17 Unit Properties Click OK to close the window Connecting through the network with G Ware l 2 3 Using a Cat 5 network cable included connect the XAP Net to your LAN Click the New Site button on the G Ware toolbar to open the Site Properties window Click the Comm tab Select Use Networking In the IP Address box type the IP address or the unique network name for the XAP Net 3 Click OK to close the Site Properties window Demaj Coe nate F timimi Pe Click the Connect button on the G Ware toolbar to q connect to the XAP Net You will be prompted to enter a user name and password The default user name is clearone and the password is xapnet The password and user name are not case sensitive If the connection is successful icons representing the XAP Net and other connect
3. 5 0 and upgrade the bootcode and firmware on existing XAP and PSR units before the XAP Net can be used System requirements G Ware software must be installed on a PC that meets the following minimum requirements Component Minimum Requirements Operating System and RAM Windows 95 OSR 2 98 ME 64 MB RAM Windows NT 64 MB RAM Windows 2000 128 MB RAM Windows XP 256 MB RAM Processor PII 200 MHz or AMD equivalent Monitor 1024x768 SVGA 16 bit high colo Video Card 8 MB video card Free Hard Disk Space 20 MB Web Browser Internet Explorer 5 0 Java Virtual Machine 1 4 RS 232 COM port 1 CD ROM drive 1 Network information To use XAP Net over a local area network LAN you need to know if the LAN uses Dynamic Host Configuration Protocol DHCP or if you need a static IP address If the LAN uses DHCP enable Dynamic DNS if it is available If the LAN does not use DHCP gather the following information prior to LAN setup e The IP address to be assigned to the XAP Net e The subnet mask e The IP address of the default gateway Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 4 XAP Net Before You Install XAP Net Before You Install 5 Upgrading G Ware Before you can use XAP Net you must install G Ware 5 0 G Ware is the configuration software for the XAP and PSR produ
4. 192 168 105 254 range to access the XAP Net Click OK to save the settings and close the window To specify a time server Note You should specify a time serve to ensure an accurate time stamp on log files Open the Unit Properties window and click the Misc tab Enter the IP address for the time server Two addresses can be specified Select Use Daylight Savings if your region observes daylight savings time Select your Time Zone and click OK to save settings Ss s i Ej e O O pa i zi a FT fara Hw F a etl e Figure 24 Network settings ssis m W mmi tee Pie ste fs E ki e dee eee Saat Figure 25 Time server Technical Services Group 1 800 283 5936 USA 1 801 974 3760 14 XAP Net Connecting and Configuring XAP Net Connecting and Configuring 15 To create a log file 1 Open the Unit Properties window and click the Misc tab 2 Select the items you want to include in the log e Select Log user access security to include a list of users who have accessed the XAP Net e Select Log Expansion Bus output to include activity on the expansion bus e Select Log debug tracking to include error messages 3 Click Log File to create and view the log You can print save or Clear the log file To change remote access password Se 1 Open the Unit Properties window and click the Misc tab 2 Click User Password to
5. Bar erd ipm aem ee Figure 5 File verifications Figure 6 File upload options 8 The selected bootcode file will self verify and display the message Verified OK Ensure that you have selected the correct bootcode file and click Next to advance to the Communications tab 9 Select the PC COM port you are using to connect to the unit Confirm that the Baud Rate matches the baud rate of the selected unit 10 Click Next You may be prompted to save site files If you have saved your site files click Yes Continue to begin bootcode upload Note When the bootcode upload is finished the unit should automatically reboot If it doesn t power cycle the unit before continuing with the firmware upgrade procedure 11 On the Finished screen click Start Over You are now ready to upgrade the unit firmware Refer to the To upgrade unit firmware section on the following page Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 6 XAP Net Before You Install XAP Net Connecting and Configuring To upgrade unit firmware cS Note If you closed the G Ware Firmware Utility click the G Firm button on the G Ware toolbar A Attention The firmware upgrade will reset the unit to factory defaults The only way to restore custom settings after you upgrade the firmware is from site files you have saved Save a copy of your site
6. Select the desired macro from the list and click Run Select the desired preset from the list and click Run To send a hook flash signal e Click Flash to send a momentary interruption in the line seizure This allows you to use options such as 3 way calling call waiting and call hold This feature is dependent on the services offered by your telephone company To mute and input or output e Select the Mute checkbox that corresponds with the input or output you want to mute To change a gain setting e Type the new level in the Gain box This will change the fine gain setting on the unit To view post gain meter e To view the post gain meter on an input select the corresponding Post Gain Meter checkbox To view output meter e To view the meter on an output select the corresponding Output Meter checkbox To dial out 1 Activate the telephone interface by clicking Connect 2 Enter the number you want dialed including any dial out prefixes 3 Click Dial 4 When you are finished with the call click Disconnect to end the call To send a hook flash signal e Click Flash to send a momentary interruption in the line seizure This allows you to use options such as 3 way calling call waiting and call hold This feature is dependent on the services offered by your telephone company Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 20
7. Declaration of Conformity Application of Council Directive s 1999 5 EC Radio equipment and Telecommunications Terminal Equipment R amp TTE Directive ClearOne Communications 1825 West Research Way Salt Lake City Utah 84119 U S A Model No XAP Net 910 151 150 Manufacturer s Name Manufacturer s Address Standard s to which Conformity is declared 89 336 EEC Electromagnetic Compatibility EMC Directive EN 55022 1994 Emissions Specification for limits and methods of measurement of radio interference characteristics of information technology equipment m N 61000 3 2 2000 Part 3 Limits Section 2 Limits for harmonic current emissions m N 61000 3 3 1996 Section 3 Limitation of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current up to and including 16 A Technical Services Group 1 800 283 5936 USA 1 801 974 3760 m N 55024 1998 Immunity N 61000 4 2 2001 N 61000 4 3 2001 N 61000 4 4 2001 N 61000 4 5 2001 N 61000 4 6 2001 EN 61000 4 11 2001 mmmm im 73 23 EEC Low Voltage Directive LVD IEC EN 60950 1999 Information technology equipment Immunity characteristics Limits and methods of measurement Electrostatic Discharge Radiated RF Immunity Electrical Fast Transients Lightning Surge Conducted RF Immunity Voltage Dips and Voltage Interruptions Safety of Information Technology Equipment Electrical Bu
8. G Ware from the Start menu Upgrading XAP and PSR unit bootcode and firmware After installing G Ware 5 0 you must upgrade both the unit bootcode and firmware These are separate upgrades and require a direct serial connection to each unit Once the unit bootcode is updated you can upgrade the unit firmware to the versions shown below XAP 800 XAP 400 XAP TH2 PSR1212 New Firmware 3 0 2 0 3 0 4 0 Note Turn off your screensaver before beginning the upgrade procedure To upgrade unit bootcode 1 Save your site file before beginning the bootcode upload procedure 2 Turn down amplifiers The units will be reset to default settings which may affect output levels and routing 3 Disconnect from the site in G Ware and remove all expansion bus connections 4 Use a 9 pin serial cable to connect your PC to the first unit 5 Open the G Ware Firmware Utility by clicking the G Firm button located on the G Ware toolbar 6 Click Browse to display the upgrade folders Select the Bootcode folder and click Open simi Figure 3 Bootcode folder in Browse window Figure 4 Bootcode files in Browse window 7 Select the bootcode that corresponds with the unit you are upgrading Click Open i Minar ii omer Pomme Menten Binila Fm aston Empi Bruis Sees peme ip Empi cmap opre N Taimi in _ Lin Poon Basita iie fer aeo a itt Dsl PD gt uaa kaamaa aa fame EENE T dbe e m M ie mare ee
9. MA number Please contact XAP N tcommandS e eoe eein ea Gates wee ams E TEE OE TEE SE eee as eae 25 ClearOne Technical Support before attempting to return your product Make sure you return all the items that shipped with your product XAP Net User Manual ClearOne Part No 800 151 150 April 2004 Rev 1 0 2004 ClearOne Communications Inc All rights reserved No part of this document may be reproduced in any form or by any means without written permission from ClearOne Communications ClearOne Communications reserves specific privileges Information in this document is subject to change without notice Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 2 XAP Net Introduction XAP Net Before You Install 3 Unpacking Ensure that the following items were received with your shipment f XAP Net unit Rack ears Installation manual Audio Product CD Part 910 151 150 Part 740 151 150 02 Part 800 151 150 Part 800 000 001 ra 7 RJ 45 cable 6 DB9 F DB9 M cable Power supply Power plug clips 3 Part 830 000 023 Part 830 151 150 Part 551 158 004 Part 551 171 001 01 NA 551 171 001 02 Euro 551 171 001 03 UK Figure 1 XAP Net packing list CNX Note ClearOne is not responsible for product damage incurred during shipment You must make claims directly with the carrier Inspect you
10. Select the desired macro from the list and click Run To mute and input or output e Select the Mute checkbox that corresponds with the input or output you want to mute To change a gain setting e Type the new level in the Gain box This will change the fine gain setting on the unit To view post gain meter e To view the post gain meter on an input select the corresponding Post Gain Meter checkbox To view output meter e To view the meter on an output select the corresponding Output Meter checkbox Technical Services Group 1 800 283 5936 USA 1 801 974 3760 18 XAP Net Web Access XAP 400 web page From the XAP 400 web page you can dial out send a hook flash signal mute or change input and output gain view Post Gain and Output meter levels and run presets and macros ee lt a Ciawe eee z ii i od a a a i l o a S a a a Ce EOC Da ae fa ee ee a EDO CHA S CE EES EE Gee Figure 32 XAP 400 web page To run a preset XAP Net Web Access 19 XAP TH2 web page From the XAP TH2 web page you can dial out and send a hook flash signal To dial out m Teo Figure 33 XAP TH2 web page 1 Activate the telephone interface by clicking Connect 2 Enter the number you want dialed including any dial out prefixes 3 Click Dial 4 When you are finished with the call click Disconnect to end the call To run a macro
11. TNAME Value RETURN VALUES Unit will return the updated state of the last selection in the same form as the command Technical Services Group 1 800 283 5936 USA 1 801 974 3760 28 XAP Net XAP Net 29 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760
12. XAP Net User Manual ClearOne You re Virtually There ClearOne Communications Inc 1825 Research Way Salt Lake City UT 84119 tel 1 800 945 7730 fax 1 800 933 5107 ii XAP Net Introduction XAP Net Introduction 1 Table of Contents Introduction Introduction sse ccscscdec ie jovecargedccane aparece a gap d E a S a AE E e e AAS 1 Thank you for purchasing the ClearOne XAP Net an advanced control interface that easily Service and supportarens t cts dies tedden aees one gett R E gah PR bie Ge Re denen es al connects to XAP and PSR systems to provide remote system management through local POCUGE FOCI FAS sesei aie eres da Scars ao E rS S E p pats Sli raar SAE Ur N ES AAE pa a 1 area networks or over the Internet The XAP Net features an Ethernet port and support for Unpacking esas sas misipa apie aa ENEE yale EA BANE dey aula ac Rudd ENEA ENEE EA ERTE 2 a Product OVeIVieW is ccce ee cies nered DENEA EEEE P ested E REEERE ES PEET EEEREN 2 common network control and management protocols for easy integration into your corporate local area network LAN Before You Install cs saie iau r ss ac ai eae he a tad 3 SYSEEMPEQUIFEMENTS is sar sa sr de eee aAa EE a E ky a Seats ANA Shale TEE alae arene N EE 3 e Solve problems faster with less downtime Remotely access unit status and programming Network informatii ws yon era vac a Dak Ge Ra ard Rade aracd Yok waded Ma Bee Rae Relea Re 3 to quickly iden
13. command ENETDNSA Ethernet DNS Server Addresses This command selects reports the DNS servers IP addresses of the Ethernet port on the unit ARGUMENT DETAILS Name Type Size Values Units Value IP Address 4 Null to query in text BINARY FORM DETAILS Command ID 74 Number of Arguments 1 Argument Form lt Value gt TEXT FORM DETAILS Command Form RETURN VALUES DEVICE ENETDNSA Value Unit will return the updated state of the last selection in the same form as the command ENETDNS Ethernet DNS Selection This command selects reports the use of DNS of the Ethernet port on the unit ARGUMENT DETAILS Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Name Type Size Values Units Value Unsigned Integer 4 0 Off 1 0n 2 Toggle Null to query in text BINARY FORM DETAILS Command ID 78 Number of Arguments 1 Argument Form lt Value gt TEXT FORM DETAILS Command Form DEVICE ENETDNS Value RETURN VALUES Unit will return the updated state of the last selection in the same form as the command ENETNAME Ethernet Host Name This command selects reports the host name of the Ethernet port on the unit ARGUMENT DETAILS Name Type Size Values Units Value String 24 CLEAR clear current value 1 24 characters Null to query in text BINARY FORM DETAILS Command ID 75 Number of Arguments 6 Argument Form lt Value gt TEXT FORM DETAILS Command Form DEVICE ENE
14. cts While some configuration can be done using the XAP Net web interface G Ware is required to complete the custom configuration of your audio conferencing system Please ensure that you have administrative privileges before attempting to install on computers running Windows 2000 or later cS Note If you work with multiple XAP systems and need to keep previous versions of G Ware installed on your PC laptop change the directory name where the new version will be installed Otherwise you will overwrite the previous version Use G Ware Switcher to alternate between versions See the XAP_G WARE 109 technical note on the ClearOne web site at www clearone com for more information on G Ware Switcher To install G Ware 5 0 1 Close all programs or applications running on your PC or laptop and insert the Audio Product CD that shipped with your XAP Net into the CD ROM drive e Ifthe Autorun feature is enabled on the PC the CD will run automatically e If the Autorun window does not open select Run from the Start menu Type lt drive gt clearone exe where lt drive gt is the letter of the CD ROM drive e g D clearone exe 2 Click the G Ware 5 0 link 3 Click INSTALL NOW on the G Ware page 4 Follow the onscreen instructions You must restart your computer once installation is complete You can start G Ware by double clicking the desktop icon If you did not create a desktop icon during the installation process you can also start
15. device XAP 800 Figure 11 Connecting to the network 3 Connect the XAP Net to your LAN using a Cat 5 network cable included 4 Connect the 5 VDC power supply to the XAP Net Use only the provided power supply cy Note The status light on the XAP Net will illuminate green when the XAP Net is properly connected to a XAP PSR unit Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 XAP Net Connecting and Configuring XAP Net Connecting and Configuring 9 To retrieve the XAP Net IP address l 2 3 Connect a 9 pin serial cable from the Control port on the XAP Net to the PC COM port Start G Ware and create a new site Verify the Baud Rate is set to 38 400 and Flow is on Click the Connect button on the G Ware toolbar to connect to the XAP Net Upon successful connection a XAP Net icon will appear in the Site pane ch Gite iar chee Fe Ves Unis Cannes Took Hai BESS 2 bF 1 EU Figure 12 Connected XAP Net unit Figure 13 XAP Net IP settings Right click on the XAP Net icon to open the Unit Properties window Make a note of the IP address and default network name If you want to use a different unique network name enter it in the Network Name field You will use either the IP address or the network name when you establish a connection through the network To connect through the net
16. ed XAP PSR units will appear in the Site pane If the connection is not successful refer to the Troubleshooting section on page 20 Figure 18 Site Properties Technical Services Group 1 800 283 5936 USA 1 801 974 3760 XAP Net Locator G Ware features a new utility called the XAP Net Locator This utility enables G Ware to detect all XAP Net units on the same subnetwork and display their IP addresses You can select and then connect to any XAP Net unit that appears in the window To connect to XAP Net using the XAP Net Locator l 2 Click the XAP Net Locator button a on the G Ware toolbar to open the utility Click Refresh to update the list of detected units Select the desired unit The Create Site button and Use IP Address check box are now active Select Use IP Address if your network does not support name recognition and you need to use the IP Address to connect Figure 19 XAP Net Locator utility Click Create Site The unit network settings are imported into G Ware and the Site Properties window opens Click OK to close the Site Properties window Click the Connect button on the G Ware toolbar to connect to the XAP Net Icons repre senting the XAP Net and units connected to the XAP Net appear in the Site pane You will be prompted to enter a user name and password The default user name is clearone and the password is xapnet The password and user name are not case sensitive If the connecti
17. en the Firmware Uploader Active units are displayed in the top section of the window 5 Select the units that you want to upgrade selected units are shown with a check mark 6 Click Add File to open the browse window Select the firmware file and click Open a n ar SS Bae TP Pe er If you have selected different unit types repeat this step until all necessary firmware files appear in the Firmware files list 7 Click Start Firmware Update Units of the same type will be upgraded at the same time For example all XAP 800s will be upgraded simultaneously then XAP TH2s and then XAP 400s The progress bar will show the status for the unit type being upgraded as well Figure 29 Selecting firmware files as the entire site 0 Note You cannot cancel the firmware upgrade once it begins The Close button will close the window but will not end the process Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 16 XAP Net Web Access XAP Net Web Access 17 The XAP Net has a built in web server that provides a remote access interface to your XAP Net system Not all programming and metering functions are available To use the web interface from outside your network your firewall must be properly configured If you are accessing XAP Net from within the network you may use the network name The web i
18. es Units Value IP Address 4 Null to query in text BINARY FORM DETAILS Command ID 72 Number of Arguments 1 Argument Form lt Value gt TEXT FORM DETAILS Command Form DEVICE ENETSUBN Value RETURN VALUES Unit will return the updated state of the last selection in the same form as the command Technical Services Group 1 800 283 5936 USA 1 801 974 3760 26 XAP Net Appendix XAP Net Appendix 27 ENETDHCP Ethernet DHCP Selection This command selects reports the use of DHCP of the Ethernet port on the unit ARGUMENT DETAILS Name Type Size Values Units Value Unsigned Integer 4 0 Off 1 0n 2 Toggle BINARY FORM DETAILS Command ID Number of Arguments Argument Form TEXT FORM DETAILS Command Form RETURN VALUES Null to query in text 77 1 lt Value gt DEVICE ENETDHCP Value Unit will return the updated state of the last selection in the same form as the command ENETGATE Ethernet default Gateway address This command selects reports the default gateway of the Ethernet port on the unit ARGUMENT DETAILS Name Type Size Values Units Value IP Address 4 BINARY FORM DETAILS Command ID Number of Arguments 1 Argument Form TEXT FORM DETAILS Command Form RETURN VALUES Null to query in text 73 lt Value gt DEVICE ENETGATE Value Unit will return the updated state of the last selection in the same form as the
19. files before upgrading your current firmware version otherwise you will need to reprogram your site files from the default factory settings 1 Click Browse to access a list of available firmware updates Select the file that matches the type of unit you are upgrading and click Open Sit Figure 8 File verification 2 The selected firmware file will self verify and display the message Verified OK Ensure that you have selected the correct firmware file and click Next to advance to the Communications tab Cs Te Lg ee bemm ie Comme ESEE beens Bep Te mumn mn Ben Peers ie b i BE a Figure 9 Communication settings Figure 10 Firmware upgrade status 3 Select the PC COM port you are using to connect to the unit Confirm that the Baud Rate matches the baud rate of the selected unit cS Note The upgrade will take approximately 5 15 minutes per unit depending on baud rate It is important not to interrupt the upgrade process or remove the cable 4 Click Next You may be prompted to save site files If you have saved your site files click Yes Continue to begin the firmware upload 5 When the upgrade is finished click Start Over and connect the serial cable to the next unit and upgrade bootcode and firmware If you have no other units to upgrade click OK to close the window Connecting and Configuring The initial XAP Net connection procedure is determined by your network configuration If you have a DHCP network
20. he Manufacturer will give instructions respecting the shipment of the product or such other matters as it elects to honor this warranty as above provided This warranty does not cover damage to the product during shipping and the Manufacturer assumes no responsibili ty for such damage All shipping costs shall be paid by the customer This warranty extends only to the original end user and is not assignable or transferable This warranty is governed by the laws of the State of Utah without regard to the conflicts of interests provisions thereof ClearOne Communications Inc 1825 Research Way Salt Lake City Utah 84119 XAP Net commands CS Note The device type for the XAP Net is FO You will need to reboot XAP Net before the commands will take effect ENETADDR Ethernet port IP address This command selects reports the IP address of the Ethernet port on the unit ARGUMENT DETAILS Name Type Size Values Units Value IP Address 4 Null to query in text BINARY FORM DETAILS Command ID 71 Number of Arguments 1 Argument Form lt Value gt TEXT FORM DETAILS Command Form DEVICE ENETADDR Value RETURN VALUES Unit will return the updated state of the last selection in the same form as the command ENETSUBN Ethernet subnet mask This command selects reports the Subnet mask of the Ethernet port on the unit ARGUMENT DETAILS Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Name Type Size Valu
21. nterface uses port 80 Connecting through the web interface Note If you do not have Java Virtual Machine 1 4 installed on your computer you will be prompted to download and install it You will need to do this before you can use the web interface You can download JVM 1 4 from the Sun Microsystems web site at www sun com To connect to XAP Net through the web interface 1 Open a web browser and enter the IP address or network name of the XAP Net in the address bar 2 Enter your user name and password 3 Connected units are shown in the left channel navigation Use the unit links to access the unit pages 4 Use the buttons in the top navigation to access help log out or return to the home page XAP Net web page The XAP Net web page displays site information and XAP Net unit information including firmware version IP address and time server From this page you can run Safety Mute Figure 30 XAP Net web page To enable disable Safety Mute e Click Safety Mute On to mute and Safety Mute Off to unmute Technical Services Group 1 800 283 5936 USA 1 801 974 3760 XAP 800 and PSR1212 web pages From the XAP 800 and PSR1212 web pages you can mute or change the input and output gain view Post Gain and Output meter levels and run presets and macros Fs eo Figure 31 XAP 800 web page To run a preset e Select the desired preset from the list and click Run To run a macro e
22. o provides IP Filtering to allow you to limit access to your XAP Net system by entering up to four partial or complete IP addresses See page 13 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 XAP Net Appendix 21 Appendix Specifications Dimensions W x D x H 4 x 4 25 x 1 5 10 2 cm x 10 8 cm x 3 8 cm Power External power supply 100 240VAC 50 60 Hz 5 W RS 232 DB9 Female BPS selectable 9 6k 19 2k 38 4k 57 6k CTS RTS Flow control DB9 Male Auto configured for XAP Ethernet Type 10 100 BASE T Auto sensing Connector RJ 45 LAN LEDs Link Green when active network Speed Yellow when 100 Mb network LAN Support Network protocols TCP IP DNS UDP DHCP ARP HTTP ICMP Front Panel LEDs Active Green when active Status Green when connected to XAP Red when no XAP connection Environmental Operating Temperature 32 122 F 0 50 C Humidity 15 80 Compliance FCC CSA CE Model Number 910 151 150 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 22 XAP Net Appendix Pinouts RS 232 Control port female Pin Number Control Pin Number Control 1 DCD 6 DSR 2 TXD 7 CTS 3 RXD 8 RTS 4 DTR 9 NA 5 Ground RS 232 To XAP port male Pin Number Control Pin Number Control 1 DCD 6 DSR 2 RXD 7 RTS 3 TXD 8 CTS 4 DTR 9 NA 5 Ground Ethernet RJ 45 connector Pin Number Control Pin Number Control 1 TX 5 Not
23. on is successful icons representing the XAP Net and other connected XAP PSR units appear in the Site pane If the connection is not successful refer to the Troubleshooting section on page 20 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 12 XAP Net Connecting and Configuring Site Properties In the Site Properties window you can configure communication settings add site descriptions and set the file access and site passwords To add a site description 1 Open the Site Properties window by right clicking on the XAP Net icon in the Site pane and selecting Site Properties from the shortcut menu 2 The General tab displays the site file name path and creation date Click the Site tab 3 Enter descriptive information about your site including Company Name Location and Room Click OK to save and close the window To configure site communication properties 1 Click the Comm tab in the Site Properties window 2 Select the connection option you will be using e If connecting serially select Use Local Port and specify the baud rate and flow control For the initial connection to XAP Net the Baud Rate must be set to 38 400 bps with Flow set to Hardware e If connecting through the network select Use Networking and enter the IP Address The default Port is 23 which is the port XAP Net uses for Telnet client To set site passwords 1 Click the Security tab 2 Click File Access Pa
24. open the User Name and Password i paa window 3 Type in a new password and confirm it Password is limited to 12 alphanumeric characters 4 Click OK to save the change and close the window Figure 27 Changing password Firmware upgrades The Unit Properties Misc tab provides two firmware options XAP Net Firmware and XAP Firmware XAP Net Firmware allows you to upgrade the firmware on your XAP Net unit while XAP Firmware allows you to perform firmware upgrades on your XAP and PSR systems through XAP Net To upgrade XAP Net firmware 1 Click the Connect button on the G Ware tool bar to connect to the XAP Net 2 Open the Unit Properties window and click the Misc tab see Figure 26 3 Click XAP Net Firmware to open the XAP Net Firmware Loader 4 Click File to open the browse window 5 Select the XAP Net firmware file and click Open 6 Click Update to begin the firmware upgrade The progress bar will show the status of the upgrade Figure 28 XAP Net firmware screens To upgrade XAP or PSR firmware through XAP Net Note This feature is available only to units that have been upgraded to the firmware versions shown below XAP 800 XAP 400 XAP TH2 PSR1212 Current Firmware 3 0 2 0 3 0 4 0 1 Click the Connect button on the G Ware toolbar to connect to the XAP Net Right click on the XAP Net icon and select Unit Properties Click the Misc tab ae Click XAP Firmware to op
25. pin serial cable from the To XAP port to the RS 232 port on the XAP 800 XAP 400 XAP TH2 or PSR unit The status light on the XAP Net will turn green when the XAP Net is properly connected to a XAP PSR unit XAP Net To 5VDC power supply lt 4 Serial connection to PC laptop gt Serial connection to XAP system PC running G Ware XAP 800 Serial control device Figure 15 Making the initial serial connection cS Note The XAP Net will change the baud rate on the XAP RS 232 port to 57 600 bps 4 Connect a 9 pin serial cable from the Control port to a COM port on the PC or laptop that has G Ware 5 0 installed Start G Ware Click the New Site button on the G Ware toolbar ee ea l F liber Lal Pej to open the Site Properties window Commuters 1 Click the Comm tab Select the COM port your PC in er 3 is using to connect to XAP Net Ensure the Rate is oe 38 400 and that Flow is set to Hardware as o Click OK to close the Site Properties window ea Click the Connect button on the G Ware toolbar to f Duind 271 connect to the XAP Net Icons representing the XAP Net and other connected XAP PSR units appear in the Site pane Figure 16 Site Properties serial settings Technical Services Group 1 800 283 5936 USA 1 801 974 3760 10
26. presentative of the Manufacturer or C Adaptations or accessories other than those manufactured or provided by the Manufacturer have been made or attached to the product which in the determination of the Manufacturer shall have affected the performance safety or reliability of the product or D The product s original serial number has been modified or removed NO OTHER WARRANTY EXPRESS OR IMPLIED INCLUDING WARRANTIES OF MER CHANTABILITY OR FITNESS FOR ANY PARTICULAR USE APPLIES TO THE PRODUCT MANUFACTURER S MAXIMUM LIABILITY HEREUNDER SHALL BE THE AMOUNT PAID BY THE END USER FORTHE PRODUCT No person or entity authorized to assume any obligation or other liability in connection with the products No action regardless of form arising out of or relating to the product or this warranty may be brought by end user more than two 2 years after the cause of action has accrued Manufacturer shall not be liable for punitive consequential or incidental damages expenses or loss of revenue or property inconvenience or interruption in operation experienced by the end user due to a malfunction in the purchased product No warranty service performed on any product shall extend the applicable warranty period In case of unsatisfactory operation the end user shall promptly notify the Manufacturer at the address set forth below in writing giving full particulars as to the defects or unsatisfactory operation Upon receipt of such notice t
27. r shipment carefully for obvious signs of damage If the shipment appears damaged retain the original boxes and packing material for inspection by the carrier Contact your carrier immediately Product overview ClearOne RS 232 5 voc CONTROL TO XAP LAN 7 E k Ld c D E F Figure 2 XAP Net front and back panels A Status A green LED indicates that the unit is connected to a XAP system A red LED indicates that the unit is disconnected Flashing red indicates there is an error log message B Active A green LED indicates the XAP Net is actively processing commands C 5 VDC The power connector is only compatible with the provided 5 VDC power supply D Control This DB 9 serial port has a selectable transfer rate 9 6 19 2 38 4 or 57 6 Kbps Use this port to connect to a PC or other serial control device E To XAP This DB 9 serial port is auto configured to work with XAP units Use this port to connect to a XAP system F LAN This 10 100 BaseT auto detecting Ethernet port features two LEDs Link A green LED indicates connection to an active network Speed A yellow LED indicates connection to a 100 Mbps network If the LED is not lit the connection speed is 10 Mbps Before You Install Before you connect and configure your XAP Net unit please review the system requirements network information and use strategy You will need to install G Ware
28. siness Equipment Technical Services Group 1 800 283 5936 USA 1 801 974 3760 24 XAP Net Appendix XAP Net Appendix 25 Warranty ClearOne Communications Inc Manufacturer warrants that this product is free of defects in both materials and workmanship Should any part of this product be defective the Manufacturer agrees at its option to A Repair or replace any defective part free of charge except transportation charges for a period of two years from the date the end user is invoiced for the product provided the end user returns the product to ClearOne Communications or an authorized ClearOne dealer according to the Product Return and Repair statement set forth below B Furnish replacement for any defective parts in the product for a period of two years from the date of original purchase Replacement parts shall be furnished without charge except labor and trans portation This warranty excludes assembled products not manufactured by the Manufacturer whether or not they are incorporated in a Manufacturer product or sold under a Manufacturer part or model number THIS WARRANTY IS VOID IF A The product has been damaged by negligence accident act of God or mishandling or has not been operated in accordance with the procedures described in the operating and technical instructions or B The product has been altered or repaired by other than the Manufacturer or an authorized service re
29. ss sy ass sk oes Wah ee ws We Se ee ee 14 If you need additional information on setting up or operating your XAP Net please contact us We welcome and encourage your comments so we can continue to improve our products Web Access cas 2 sf sigue cht Seles Sig ne Fae aes oem 2G ee a a ae AR A 16 Shai EA A Connecting through the web interface 1 0 cece cece cence ence teen een ee eens 16 y XAP Net WED page sitas a a a gee a EE a E O AA E A E E S 16 XAP 800 and PSR1212 Web pages 2 ccc eee ence nee e eens 17 Technical support Sales and customer service XAP 400 Web pager in say cin sale a SE cabs RE ae EN Ga EET EN Ga GEA EEN GEE 18 tel 1 800 283 5936 USA tel 1 800 945 7730 USA KAP THZ WED page eaei n uch paws tea Pad payed AYE SATA EAEE pA A Rhea 19 1 801 974 3760 1 801 975 7200 TrOUDIESHOOLING teerada ose e ech eerste eee Gow eh eee E Moree eee 20 fax 1 801 977 0087 fax 1 800 933 5107 USA 1 801 977 0087 SOCUIILY cena a ee aa eee AN a Be A E E RN ee ice 20 e mail tech support clearone com e mail sales clearone com Appendix sede a eee ea Tee Re ee Oey LA PEAS a ANA 21 web neea toni Specifications ie ai E A A E E AE EAR E EE ei eine RRE aR 21 PAT OUIES aeneae a et ha Ace ce A aa aa a a a aa a oe a a Say at a oa rn a a 22 Ee E A ES A E E O E ES E SS 23 Product returns Warranty uean a a aa eaa ee al eS CLM Ate dead aa ar alte a bone aa a e a a ees 24 x Sotin All product returns require a return materials authorization R
30. ssword to create a password for the site file Users attempting to open the site file will need to supply this password 3 Click OK to save settings and close the window EE au mamari tant ees Hema aca r Chae Lear he E A ET es te F asijasi jita Ba IT isimt E Figure 22 Security settings Technical Services Group 1 800 283 5936 USA 1 801 974 3760 XAP Net Connecting and Configuring 13 Unit Properties In the Unit Properties window you can configure the IP settings and communication rates enter a time server address and access the XAP Net firmware utilities To add a unit description 1 Open the Unit Properties window by right clicking on the XAP Net icon in the Site pane and selecting Unit Properties from the shortcut menu The General tab displays the Unit Identification number MAC Address and Firmware Version If you have not connected to the unit this area is blank Click the Site tab Enter descriptive information about your unit including Company Name Location and Room Click OK to save and close the window To set up IP filters l 2 Click the Comm tab in the Unit Properties window In the IP Filters section enter specific IP addresses that will be allowed to access the XAP Net system You can specify a range of IP addresses by using zeros For example entering 192 168 105 0 will allow any IP addresses in the 192 168 105 1 to
31. tify and resolve problems Vse SEY oie ao bn a Boke Sa Ba a Bae ee wah Sa PNR ey ee be oe a ee E ee een 3 Upgrading G Wate so rai miop sn ben leas E eee eb E E E sbi end eda hs 4 e Increase productivity Complete upgrades and system configuration more quickly with Upgrading XAP and PSR unit bootcode and firmware 00 0 eee eee eee eee 4 increased access speeds for larger systems Connecting and Configuring 0 0 ccc ence nee nee ne nene 7 Upgrade unit firmware remotely Perform firmware upgrades remotely through the Assignitigtarstatic TP Add Pess ss c2cie sacs aea Sib lag stacy decade A eand dadteuecads bua goede A E E OAs iL network eliminating the need to connect serially to each unit in the site DACP metwoOrksnn 5 ewer meteire saN ae mAN alge select AAEE geal GT MNRE alee ged A DAS 7 Connecting to anon DHCP network 22 0 ccc ccc eee eee eect been teen eens 9 e Reduce costly on site visits Program or make adjustments to your system without sending MAR NEE LOCALOR otic care ict ruen ca rad toe ante e adao Poe eet iaaea taal e dao R tone antag ges 11 a technician on site by using G Ware configuration software across the network Connecting to lt LA Nisubn te oo See ee he aw Sn oe es aes ee Ge ad a aes 12 Site PODERE ESS exit 5 ee n a seats Ae O E shite or Gan is Gi R E A a ental aia sale wee ant hie ok 12 Unit Properties nic soviet pases ya tudo EEEE EEE REA EREE ted HSA a Ree 13 Service and support Firmware UpGrades is s
32. used 2 TX 6 RX 3 RX 7 Not used 4 Not used 8 Not used XAP Net Appendix 23 Compliance FCC Part 15 ICES 003 Compliance This equipment has been tested and found to comply with the limits for a Class A digital device pur suant to Part 15 of the FCC rules and Industry Canada ICES 003 These limits are designed to pro vide reasonable protection against harmful interference when the equipment is operated in a commer cial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interfer ence in which case the user will be required to correct the interference at his her own expense Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired opera tion of the device Changes or modifications not expressly approved by ClearOne Communications could void the user s authority to operate the equipment European Compliance This equipment has been approved in accordance with Council Directive 1999 5 EC Radio Equipment and Telecommunications Equipment Compliance of the equipment with the Directive is attested by the application of the CE mark on the equipment EC
33. work with G Ware k Click the New Site button on the G Ware toolbar to FERRIS a open the Site Properties window Feral ite Come ect F imime Click the Comm tab Em Select Use Networking In the IP Address box type r a Al the IP address or the unique network name for the t baa XAP Net ia z Click OK to close the Site Properties window Gl ns L a Click the Connect button on the G Ware toolbar to Piit connect to the XAP Net You will be prompted to enter a user name and password The default user name is clearone and Figure 14 Site Properties the password is xapnet The password and user name are not case sensitive If the connection is successful the XAP Net status light will turn green and icons representing the XAP Net and other connected XAP PSR units will appear in the Site pane If the connection is not successful refer to the troubleshooting section on page 20 Technical Services Group 1 800 283 5936 USA 1 801 974 3760 Connecting to a non DHCP network This procedure requires two 9 pin serial cables one is included with your XAP Net Once you have properly configured XAP Net with the correct IP address through a serial connection you can connect it to your LAN To connect serially to XAP Net l 2 3 Place your unit in a standard 19 rack and attach it securely Rack ears are included Connect the power supply to the XAP Net Use only the provided power supply Connect a 9
34. you can connect directly to the network If you have a non DHCP network you will need connect to your XAP Net serially to configure network settings You will need to assign a static IP address if you will be using the XAP Net on a non DHCP network connecting it to a single computer or if you need a fixed IP address on a DHCP network Your network administrator can provide a static IP address See page 10 for con figuration instructions If you are connecting to a single computer using a cross over cable please read the XAP_G Ware 126 technical note on the ClearOne web site at www clearone com before proceeding with the installation DHCP networks A DHCP network automatically assigns an IP address to detected devices If you have a DHCP network you will need to connect the XAP Net serially to retrieve the IP address or network name and then establish a connection To connect the XAP Net 1 Place your unit in a standard 19 rack and attach it securely Rack ears are included 2 Connect a 9 pin serial cable from the To XAP port on the XAP Net to the RS 232 port on the XAP or PSR unit The baud rate on the XAP RS 232 port will automatically be changed to 57 600 bps XAP Net To 5 VDC power supply TCP IP Serial connection Z network to XAP system PC running G Ware Serial control
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