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Phone Assistant Server User Manual

1. Y 14 2 2 Login LOGOUT ec 14 2 2 1 To Log in to PA Manager Web server sssssssssssesssseneeennn nennen nennen 14 2 2 1 1 When Logged in as the Administrator cccccccecceeceeeeeeceeeeeeeeeeseeeeeeeeeseeeeeeeeeeeeeseees 15 22 1 Wen Logged in as a PA USB asiuiotsie ts mis Rue aue RUEE M Ud apMeHIEIEUUN INN NN HT 18 2 2 2 To Log in through a Web Browser ccccccceecceeeeeeeeeeeeeeeeeeeeeeseeeseeeseeeeeesaeeeaeesaeeseeeaaes 19 2 2 3 WO MSOC OUT e E 20 2 3 LANGUAGE M seta tacecantenwe E ae energie ee 20 3 Administrator Functions u 2 00200n000nn0nnnnnnnunnnnnnnunnnnnn nun nun ann 23 3 1 Registering a PA User UN 24 3 1 1 PAGOINIG se NOW FA USOT crire E m ET 25 3 1 2 Editing UT NS Or esta nr ea a EEE EEES E NEEE E EE EEEE EE E 2 3 1 3 SVT a PA SET ERE re T TT 29 3 2 PBX indole E 31 3 2 1 PBX Programming Settings Initialization 200220022400220nnnenenenenennnnnnnennnnneneen 31 3 2 2 System Date Time cccccccc cece ecccceecceeeceeeseeeeeecesseeeseesgeeseeessueesaeesseeesgeeseeeseeessueeseeeseaes 32 3 2 3 System Absent Message cccccccseccseccaseeceeeceeeccecesanecaucesseeseeeeceeescesesseeseaesseeesseeeness 33 3 2 4 System Quick Dial u22200220020002000nnnnnnnnon
2. u0220022s002suenenenenennnnnnennnnnennnnnnennnunnnnonnnennnnnnnnnnnenennnnnnennnenn 49 3 3 OV Clr SENINGS aussen een regen ee nee een 51 3 3 1 Dial Modification for Dial Copy 2uussuessnensnensnennnennnennnennnennnenenennnennnunnnnnnnennnennnn nennen 51 3 3 2 Remote Alarm Notification m 54 3 3 3 E Mail Settings MRRERRRRR 54 4 PA User Functions ions one een 57 4 1 My Phone Settings cca ae ces ices wade ee ee 58 4 1 1 POT DOSK quc 58 4 1 2 FV SI Cy te 58 4 1 3 POISON a Speed Dial uses ae ee nee es 59 Document Version 2007 2 19 Operating Manual Server 3 4 Operating Manual Server 1 Adding Personal Speed Dial 2 Editing Personal Speed Dial 3 Deleting Personal Speed Dial Extension PIN Document Version 2007 2 19 Section 1 Starting Phone Assistant Applications Document Version 2007 2 19 Operating Manual Server 5 1 1 Starting Phone Assistant Server for the first time 1 1 Starting Phone Assistant Server for the first time 1 Double click the PA Server shortcut on the desktop Start PA Server CTI control from the Start menu Start gt All Programs Panasonic KX TDA PA Server PA Server e FA Server Note e Start PA Server runs automatically if the Load PA Server on Windows StartUp check box is checked during installation e
3. 4 1 3 Personal Speed Dial The administrator and PA users may add edit and delete Personal Speed Dial numbers 1 Click Personal Speed Dial in the Menu frame Document Version 2007 2 19 Operating Manual Server 59 4 1 3 Personal Speed Dial 2 Select the desired extension from the drop down list Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer File Edit View Favorites Tools Help Extension Profiles List Current User user Personal Speed Dial Home Q Help Jl My Phone Settings s Hot at My Desk s Flexible Key 401 DPT vi a Personal Speed Dial amp Extension PIN Log off Help Copyright Panasonic Communications Co Ltd a Local intranet 3 Click OK The following information appears A Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer SEE File Edit View Favorites Tools Help Links E Q PA Manager IMenu Personal Speed Dial o Help Current User user A f Home E Gi My Phone Settings s Not at My Desk s Flexible Key amp Personal Speed Dial Extension PIN 101 DPT v Add new Personal Speed Dial Za a gt gt gt Speed Dial Number Contact Name Contact Number 00 Tom Smith 1234567 Edit ie Records 1 Page 1 of 1 aR5 6 Log off I Help b Copyright Panasonic Communications Co Ltd c Done al Local intra
4. Panasonic Operating Manual Server Phone Assistant Series Mode no KX NCS1101 KX NCS1105 KX NCS1110 KX NCS1199 KX NCS1201 KX NCS9101 Thank you for purchasing this Panasonic product Please read this manual carefully before using this software and save this manual for future use Document Version 2007 2 19 2 Introduction The Phone Assistant PA application is an intuitive Computer Telephony Integration CTI software solution to enhance the productivity of Panasonic PBX telephone users PA software consists of the following software components 1 PA used by phone users and for monitoring call status 2 PA Status for supervisors or managers 3 PA Manager Web server performs configuration or setup for all PA users 4 PA Server CTI control the core engine for all PA software Condition e The screen shots may be different from the actual software Trademarks All other trademarks identified herein are the property of their respective owners e Screen shots reprinted with permission from Microsoft Corporation Operating Manual Server Document Version 2007 2 19 Table of Contents 1 Starting Phone Assistant Applications 5 1 1 Starting Phone Assistant Server for the first time 6 1 2 Exiting PA APPIUCAEON Sen cc nen aaa T FERE FeVI Dead ee 9 2 IMENICE PreVIOW een een rer 13 2 1 OVERVIEW
5. 1 Expanded Memory for Tenant 8 from the drop down list and access an additional System Speed Dial table Add new Speed Dial Allows you to add a new System Speed Dial setting Speed Dial No Shows the location number Contact Name Specifies the name of the System Speed Dial number Contact Number o Edit Specifies the number to be dialed by the System Speed Dial number Allows you to change the corresponding System Speed Dial setting This link appears after a System Speed Dial is set Delete Deletes the corresponding System Speed Dial setting This link appears after a System Speed Dial is set lt lt lt gt gt gt Changes the System Speed Dial page Note Up to 50 System Speed Dial settings can be displayed on one page 38 Operating Manual Server Document Version 2007 2 19 3 2 5 System Speed Dial 3 2 5 1 Adding System Speed Dial The administrator and PA users with administrative privileges may add new System Speed Dial numbers 1 Click the Add new Speed Dial link in the System Speed Dial page 2 Select a desired System Speed Dial number from the Available System Speed Dialing Numbers drop down list Add New Speed Dial Current User administrator oe Help Available System Speed Daling Numbers O00 Contact Mame 20 characters Contact Phone Number 32 digits mr SAVE CANCEL 3 Enterthe Contact Name max 20 characters
6. 6 Pro US Microsoft Internet Explorer Sel File Edit View Favorites Tools Help Links gt 2N Q PA Manager Current User administrator DISA AA Destination Setting Menu f Home ce My Phone Settings PA User Admin Edit Delete z ga PBX Settings 2 Edit Delete s System Date Time 3 Edit Delete s System Absent Message 4 Edit Delete amp System Quick Dial 5 Edit Delete System Speed Dial Hi ae 8 Edit Delete amp Extension Hames Humber 9 Edit Delete amp Holiday Table Setting 10 Edit Delete s Time Service Mode n Edit Delete amp J Server Settings 12 Edit Delete Log off 13 Edit Delete Q Heip 14 Edit Delete 15 Edit Delete Edit Delete Records16 Page 1 of 2 a Copyright Panasonic Communications Co Ltd a Local intranet OGM Number Shows the prerecorded outgoing message number 40 Operating Manual Server Document Version 2007 2 19 3 2 6 DISA AA Destination Setting Dial 0 9 Specifies the destination for each DISA Automated Attendant AA number Edit Changes the destination for the DISA AA number Delete Deletes the destination for the DISA AA number lt lt lt gt gt gt Displays the DISA AA Destination Setting page Note Up to 64 OGM Numbers may be stored 3 2 6 1 Editing DISA AA Destination Settings The administrator and
7. A PA user has limited access to configuration functions Therefore the function keys which appear in the Menu frame differ from those of the administrator Only the Not at My Desk Flexible Key Personal Speed Dial and the Extension PIN function keys are available when logged in as a PA user 18 Operating Manual Server Document Version 2007 2 19 2 2 2 To Log in through a Web Browser 2 2 2 To Log in through a Web Browser PA users on the network may access PA Manager Web server from their web browser by entering the address into the address bar for example http Localhost 8080 Localhost is the computer host name of the PC in which PA Manager Web server is installed and 8080 is the port number assigned during installation When the user logs in to the PA Manager directly from a PC A The address shown below appears in the address bar of the web browser http Localhost 8080 INDEX PHP 0 Hostname for ET Default Pc Port Number connects the web browser to PA Services PA Manager PA Server and PA Services are installed Client PC Client PC By entering the address shown below in the web browser of the client PC the user may log in to the PA Manager from their PC http 10 75 28 189 8080 INDEX PHP IP Address of PC A Default Port Number connects the web browser to PA Services Note e To access PA Manager Web server through a web browser PA Server CTI control and PA Services Communication
8. Edit IExtension Setting E SH Douglas Edit Extension Setting Flexible Key Extension PIN Er 103 Jones Edit Extension Setting Flexible Key Extension PIN 4 104 Robinson Edit Extension Setting Flexible Key Extension PIN 5 105 Cumberland Edit Extension Setting Flexible Key Extension PIH B 106 Keane Edit Extension Setting Flexible Key Extension PIN ie 107 Edit Extension Setting Flexible Key Extension PIN a 108 Edit Extension Setting Flexible Key Extension PIN g 201 Edit Extension Setting Flexible Key Extension PIN 1 202 Edit Extension Setting Flexible Key Extension PIN gals 203 Edit Extension Setting Flexible Key Extension PIN Ja 204 Edit Extension Setting Flexible Key Extension PIN 7 Records 12 Page 1 af 1 lt Extension Number Specifies the extension number of the extension Max 5 digits Extension Name Specifies the name of the extension Max 20 characters Edit Changes the Extension Name Extension Setting Configures the extension settings for the extension Flexible Key Assigns flexible CO buttons Extension PIN Changes the PIN code for the extension 42 Operating Manual Server Document Version 2007 2 19 3 2 7 Extension Names Number lt lt 3 gt gt gt Changes the Extension Names Number page Note Up to 50 Extension Names Number settings can be displayed on one
9. Web Service 17 13 10 988 25 1 2007 Starting PA Manager Web Service SUCCESS e Click Settings Settings PA Service Properties Database Server Hostname PC PCCO6OZ0019 PA Server IP Port PEs Type TOA 50 w FES Password Auto connect to PA Server when PA Services Stark O PA Server CTI control Q ACTIVATED DEACTIVATED When the user right clicks the status icon for PA Server CTI control the following commands will appear on the shortcut menu e Settings changes the settings of PBX connection e Clear Call Log deletes all the call logs e About shows software version of PA Server CTI control 1 2 Exiting PA Applications To exit PA applications deactivate PA Manager Web server PA Services Communication interface and PA Server CTI control Document Version 2007 2 19 Operating Manual Server 9 1 2 Exiting PA Applications 1 Click the Log off link in the Menu frame to log off of PA Manager Web server Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer File Edit View Favorites Tools Help Q PA Manager PA Manager Version 1 1 0 6 Pro Current User administrator 4 Menu US Help Home E I C My Phone Settings a AU MED Welcome to PA Manager Use the view on the left to select your c PBX Settings action c Server Settings Please note that you can only use the PA Manager when the PBX o Help Ma
10. administrative privileges may change the PIN code for an extension 1 Click the Extension PIN link 2 Enter the Current PIN Code the New PIN Code and reenter the new PIN code in the Confirmation PIN Code field Extension PIN Current User administrator A g Help Currently Edited Extension PIN Code Confirmation PIN Cade CANCEL E x 3 Click OK Operating Manual Server Document Version 2007 2 19 3 2 8 Holiday Table Setting 3 2 8 Holiday Table Setting The administrator and PA users with administrative privileges may assign a specific time mode day night lunch or break for operation during holidays 1 Click Holiday Table Setting in the Menu frame The Holiday Table Setting page is displayed Holiday Table Setting e Help Current User administrator Holiday Mode Day C Lunch Break Might Holiday Table Start Date Ho Setting Month Day Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled Disabled T Disabled hd Disabled a Disabled TNI CNN NIS ERIS p p E p E p E p E p E p E p E p E bisaa It Nd pissen so foisabied v SM mS o m isses Se Ned m iss SM mS o md m oisabied v a mS o cd m oisabied v a mS o A iss v zo mS o cd zd pissen SM mS o cd zd bisaa v SM mS a m Disabled v zu zu Em ni ub zi E ni ub mj E 2 Select a desired holiday mode Da
11. and the Contact Phone Number max 32 digits into each field 4 Click SAVE 3 2 5 2 Editing System Speed Dial The administrator and PA users with administrative privileges may change System Speed Dial numbers 1 Click the Edit link in the System Speed Dial page 2 Apply the desired changes to the corresponding fields E dit speed Dial Current User administrator Help Currently Edited System Speed Dalina Number Contact Mame 20 characters Tom Smith Contact Phone Number 32 digts 0123456 SAVE CANCEL s 3 Click SAVE Note The updated information appears in the table When a System Speed Dial number has been changed the other PA applications retrieve the new information Document Version 2007 2 19 Operating Manual Server 39 3 2 6 DISA AA Destination Setting 3 2 5 3 Deleting System Speed Dial The administrator and PA users with administrative privileges may delete System Speed Dial numbers 1 Click the Delete link in the System Speed Dial page A confirmation dialogue box will be displayed Microsoft Internet Explorer 2 Do you want to delete speed dial 0007 2 Click OK to confirm the deletion 3 2 6 DISA AA Destination Setting The administrator and PA users with administrative privileges may assign the DISA AA number for the prerecorded outgoing messages OGMs Click DISA AA Destination Setting in the Menu frame The following information appears E Phone Assistant Manager v1 1 0
12. on the left to select your 3 PBX Settings action J Server Settings Please note that you can only use Log off the PA Manager when the PBX Help Maintenance Tool software is not connected to the PBX Copyright amp Panasonic Communications Co al Local intranet Note When PA Server CTI control and PA Services Communication interface have finished starting up the status icons below will appear in the Notification area 00 Q PA Services Communication interface ACTIVATED Q DEACTIVATED Operating Manual Server Document Version 2007 2 19 1 2 Exiting PA Applications When the user clicks the status icon for PA Services Communication interface the following screen will appear and the user can change the setting for PA Services Communication interface PA Services File Help PA Services Running PA Services v1 1 0 14 Pra US PA Services is configured for TDA SS Initializing PA Services Please wait This may take a moment 17 13 7 995 25 1 2007 Initializing PADB 17 13 8 776 25 1 2007 Initializing PADB SUCCESS 17 13 8 776 25 1 2007 Initializing G3API 17 13 9 142 25 1 2007 Initializing E Mail Settings 17 13 9 142 25 1 2007 Initializing E Mail Settings SUCCESS 17 13 9 142 25 1 2007 Initializing G3API SUCCESS 17 13 9 142 25 1 2007 PA Service Started SUCCESS 17 13 9 142 25 1 2007 Starting PA Manager
13. page 3 2 1 Editing Extension Names The administrator and PA users with administrative privileges may change extension names 1 Click the Edit link in the Extension Names Number page 2 Enter the desired Extension Name max 20 characters into the field Extension Names Number Current User administrator A e Help Extension Mumber 5 digits Extension Marne 20 characters Tom Smith CLEAR MAME x 3 Click SAVE Note To update the extension name change the administrator must reboot PA Server CTI control 3 2 7 2 Extension Setting The administrator and PA users may change extension settings For example a PA user who has left the office and forgotten to configure the phone forwarding option can log in to PA Manager Web server and configure this option remotely The administrator can change the settings for all extensions PA users can change some settings for their own extension 1 Click the Extension Setting link in the Extension Names Number page Document Version 2007 2 19 Operating Manual Server 43 3 2 7 Extension Names Number 2 Make the changes into the following fields 4 Current User administrator A 3 14 Username Only available when a PA user accesses from My Phone Settings Username shows the user name that was registered in the PA User Admin function Read only Extension Specifies the number of the extension Internal amp External FWD DND Forwards or refuse
14. privileges may set and change a maximum of 8 Absent Messages This feature allows called users to assign messages to appear on a caller s extension 1 Click System Absent Message in the Menu frame Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer File Edit view Favorites Tools Help Q PA Manager Absent Messages Current User administrator A g Help i Home Note Changes made to the System Absent Message My Phone Settings Corresponds to the Primary Absent Messages in the s PA User Admin PBX PBX Settings Menu s System Date Time Message 1 I Return Soon As System Absent Message Message 2 one Home System Quick Dial s System Speed Dial Message 3 At Ext 96969596 s DISA AA Destination Setting Message 4 ack at 9595 9596 s Extension Hlames Humber u Message 5 ut until 9696 9596 amp Holiday Table Setting s Time Service Mode Message 6 jina Meeting co Server Settings Log off g Help Message 8 Message 7 Copyright Panasonic Communications Co a Local intranet 2 Tochange the message edit the existing message in the field To delete the message highlight the message in the field and delete it Note A maximum of 16 characters may be entered in each field 3 Click SET to update the Absent Message setting Document Version 2007 2 19 Operating Manual Server 33 3 2 4 System Quick Dial Note Click RESET to reset all t
15. the PA Manager Log off when the PBX Maintenance Tool software is not d Help connected to the PBX Copyright amp Panasonic Communications Co Ltd a Local intranet 20 Operating Manual Server Document Version 2007 2 19 2 3 Language 2 Select the desired language from the drop down list li Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer SE File Edit view Favorites Tools Help Links ay Q PA Manager IPA Manager Setup Current User administrator o Help Home Language English My Phone Settings PA User Admin Confirm Settings CANCEL J PBX Settings Server Settings Log off g Help Menu Copyright Panasonic Communications Co Ltd al Local intranet 3 Click Confirm Settings Note The default language is determined during installation Refer to the Phone Assistant Series Installation Manual for more information This screen allows you to change the language even after default language has been selected Document Version 2007 2 19 Operating Manual Server 21 2 3 Language 22 Operating Manual Server Document Version 2007 2 19 Section 3 Administrator Functions Document Version 2007 2 19 Operating Manual Server 23 3 1 Registering a PA User 3 1 Registering a PA User The administrator can add edit and delete a Phone Assistant PA user Click PA User Admin in the Menu frame Phone Assistant Manag
16. the system Forgot Password Document Version 2007 2 19 Operating Manual Server 17 2 2 1 To Log in to PA Manager Web server 2 2 1 2 When Logged in as a PA User After logging in as a PA user the following screen appears A Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer SE File Edit view Favorites Tools Help Q PA Manager PA Manager Version 1 1 0 6 Pro Current User user Menu Home ce My Phone Settings Welcome to PA Manager E Bid Use the view on the left to Help select your action Please note that you can only use the PA Manager when the PBX Maintenance Tool software is not connected to the PBX Copyright Panasonic Communications Co Ltd a Local intranet To view the functions available when logged in as a PA user click My Phone Settings folder in the Menu frame Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer File Edit View Favorites Tools Help Links 7 au PA Manager Version 1 1 0 6 Pro Current User user A wa My Phone Settings Welcome to PA Manager Cy Not at My Desk Use the view on the left to Flexible Key select your action s Personal Speed Dial Please note that you can Extension PIN only use the PA Manager when the PBX Maintenance Tool software is not connected to the PBX a Log off Copyright Panasonic Communications Co Ltd a Local intranet PA User Function Keys
17. 3 Enter the Contact Name max 20 characters and the Contact Dial Number max 32 digits into each field 4 Click SAVE 4 1 3 2 Editing Personal Speed Dial The administrator and PA users may change Personal Speed Dial numbers 1 Click the Edit link in the Personal Speed Dial page Document Version 2007 2 19 Operating Manual Server 61 4 1 4 Extension PIN 2 Apply the desired changes to the corresponding fields Edit Personal Speed Dial Current User User1 z o Help Currently Edited Persona Speed Dialing Number Contact Mame 20 characters Tam Smith Contact Dial Number 32 digits 1234567 x 3 Click SAVE 4 1 3 3 Deleting Personal Speed Dial The administrator and PA users may delete Personal Speed Dial numbers 1 Click the Delete link in the Personal Speed Dial page A confirmation dialogue box will be displayed Microsoft Internet Explorer j Do vou want to delete speed dial OU 7 Cancel 2 Click OK to confirm the deletion 4 1 4 Extension PIN The administrator and PA users may change the PIN code for their extensions 1 Click Extension PIN in the Menu frame 62 Operating Manual Server Document Version 2007 2 19 4 1 4 Extension PIN 2 Select the desired extension from the drop down list Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer SE File Edit wiew Favorites Tools Help Links AN Q PA Manager Extension Profiles List ae _ Menu Exten
18. Dial Number setting lt lt lt gt gt gt Changes the System Quick Dial page Note Up to 50 Quick Dial Number settings can be displayed on one page 3 2 4 1 Editing System Quick Dial The administrator and PA users with administrative privileges may add and change the Quick Dial Number settings 1 Click the Edit link next to the desired Quick Dial Number Document Version 2007 2 19 Operating Manual Server 35 3 2 4 System Quick Dial 2 Enter the desired Dial Number max 4 digits without an MEC EMEC card or max 8 digits with an MEC EMEC card and the Contact Phone Number max 32 digits into the corresponding fields E dit Quick Dial Current User administrator oe Help Currebty Edited Quick Dialing Number Contact Phone Number 32 digits 23455 SAVE CANCEL R 3 Click SAVE The updated information appears in the table as indicated below System Quick Dial Current User administrator Heip Quick Dial Mode System r ZE oo oe Quick Dial Humber Dial Humber Contact Humber n 10 0123456 Edit Delete 02 Edit Delete 03 Edit Delete 3 2 4 2 Deleting System Quick Dial The administrator and PA users with administrative privileges may delete all the Quick Dial Number settings 1 Click the Delete link next to the desired Quick Dial Number A confirmation dialogue box will be displayed Microsoft Internet Explorer E 2 Do you want to delete quick di
19. Document Version 2007 2 19 2 2 1 To Log in to PA Manager Web server 2 Enter your user name If you are logging in as the administrator enter administrator Enter your password F Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer File Edit View Favorites Tools Help Q PA Manager PA Manager Login Current User Anonymous A Q Heip Login Username Menu Password SS Forgot Password Copyright Panasonic Communications Co a Local intranet Note If you forget your password enter your user name into the Username field and click Forgot Password PA Manager Web server sends an email to the administrator notifying him her about the forgotten password To use this feature the administrator must have set a valid email address in the PA User Admin function Specifying the email address of the administrator is described in 3 1 Registering a PA User 3 Click LOGIN 2 2 1 1 When Logged in as the Administrator After logging in as the administrator the following screen appears i Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer File Edit Yiew Favorites Tools Help Links Aw Q PA Manager PA Manager Version 1 1 0 6 Pro Current User administrator A Menu Home J My Phone Settings a BA User Admin Welcome to PA Manager Use the view on the left to select your J PBX Settings action J Server Sett
20. PA users with administrative privileges may change destinations for each DISA AA number 1 Click the Edit link in the DISA AA Destination Setting page 2 Enter extension numbers to be assigned as destinations into the corresponding fields AddiEdit OGM Number Current User administrator e Help Osh Number p Dial 0 Dial 1 Dial 2 Dial 3 Dial 4 jow ow2 ows om pas ows owz ows ows ail 3 Click SAVE to store Note The updated information appears in the table 3 2 6 2 Deleting OGM Number The administrator and PA users with administrative privileges may delete the DISA AA destinations for the outgoing messages OGMs 1 Click the Delete link in the DISA AA Destination Setting page Document Version 2007 2 19 Operating Manual Server 41 3 2 7 Extension Names Number A confirmation dialogue box will be displayed Microsoft Internet Explorer 4 J Do you want to delete OGM Number 1 Cancel 2 Click OK to confirm the deletion 3 2 Extension Names Number The administrator and PA users with administrative privileges may assign names and numbers to extensions It is also possible to assign and edit various settings for each extension Click Extension Names Number in the Menu frame The following information appears Extension Names iNumber Current User administrator A eo Help 3 4 5 6 7 Extension Number Extension Name ils 101 Smith
21. PBX Programming Settings Initialization 31 Profile Name 26 Q Quick Dialing 34 R Registering a PA User 24 Remote Alarm Notification 54 S Single CO Button 45 Speed Dialing Personal 59 System 37 Starting PA Server First time 6 Supervisor 26 T Time Service Mode 48 Two way Record Button 46 Two way Transfer Button 46 W Wrap up Button 46 Document Version 2007 2 19 Notes Document Version 2007 2 19 Operating Manual Server 67 Panasonic Consumer Electronics Company Division of Panasonic Corporation of North America One Panasonic Way Secaucus New Jersey 07094 Panasonic Puerto Rico Inc San Gabriel Industrial Park Ave 65 de Infanteria Km 9 5 Carolina Puerto Rico 00985 http www panasonic com csd Copyright This material is copyrighted by Panasonic Communications Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic Communications Co Ltd 2007 Panasonic Communications Co Ltd All Rights Reserved PSQX4570ZA KK0207MSO
22. al 017 2 Click OK to confirm the deletion 36 Operating Manual Server Document Version 2007 2 19 3 2 5 System Speed Dial 3 2 5 System Speed Dial The administrator and PA users with administrative privileges may add edit and delete System Speed Dial numbers available for all extension users IMPORTANT To access the System Speed Dial function you need to import the System Speed Dial data from the PBX by following the procedure below 1 Click System Speed Dial The following information appears Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer SEE File Edit View Favorites Tools Help Links E Q PA Manager System Speed Dial Initialization Current User administrator 4 IMenu Q Heip Home PA Manager needs to import the System Speed Dial data from the ce My Phone Settings PBX PA User Admin Select the relevant tenant and click Import to begin the System 0 PBX Settings Speed Dial data importing process As System Date Time Note This process may take a while to complete especially with MEC card installed Please wait while the process is executed Ass System Absent Message amp System Quick Dial System j As DISA AA Destination Setting a amp Extension Names Humber Ass Holiday Table Setting s Time Service Mode J Server Settings Log off Help Copyright Panasonic Communications Co Ltd 2 Click Import Doc
23. amming Settings Initialization Current User A Menu administrator g Help PA Manager is currently connected to the PBX Z Home J My Phone Settings oS Click any of the PBX Settings link on PA Manager Menu to access the corresponding modules PBX Settings Jl Server Settings o Help Copyright Panasonic Communications Co Ltd a Local intranet 3 2 2 System Date Time The administrator and PA users with administrative privileges may change the date and time of the PBX The date and time appear on the telephone display 1 Click System Date Time in the Menu frame The following information appears system Date Time Current User administrator A o Help gt Refresh PBs 1 System Date 6 Wed NOVEMBER imm 2008 yyol 02 ud 2 System Time hr M5 min b Q System Date Specifies the date month and year O System Time Specifies the hour and minute O Refresh PBX Time Settings Enables to update the date and time settings according to that of the connected PBX 2 Set the System Date and the System Time using the drop down lists System Date Date dd Month mm and Year yyyy 32 Operating Manual Server Document Version 2007 2 19 3 2 3 System Absent Message System Time Hour hr and Minute min 3 Click SET The following screen appears Microsoft Internet Explorer 4 Click OK 3 2 3 System Absent Message The administrator and PA users with administrative
24. assword Operating Manual Server Ei Document Version 2007 2 19 3 1 3 Deleting a PA User 2 Enter a New Password and reenter the new password in the Confirm Password field Edit User Current User administrator A Password Change for user Current Password EE SAVE PASSWORD CANCEL E ll 4 3 Click SAVE PASSWORD Note Current Password only needs to be entered when the administrator is changing his her password 3 Click SAVE when finished Note e fan email address is set a notification message will be sent to inform the PA user of the modifications when SAVE is clicked 3 1 3 Deleting a PA User The administrator and PA users with administrative privileges can delete PA users from the system 1 Click the Delete link in the PA User administration page PA User Administration Current User administrator oe Help g Add new user Administrator Edit Delete user1 Edit Delete user Edit Delete users Edit Delete user4 Edit Delete ao gt aS Records 5 Page 1 of 1 Document Version 2007 2 19 Operating Manual Server 29 3 1 3 Deleting a PA User The following screen appears Microsoft Internet Explorer E J Do vau want to delete user user1 2 Click OK 30 Operating Manual Server Document Version 2007 2 19 3 2 1 PBX Programming Settings Initialization 3 2 PBX settings IMPORTANT The administrator and PA users with a
25. c Phone Assistant has been updated 4 Summary of your user information is shown below Body Information I There are 3 kinds of messages that can be edited a E Mail message configuration for Add New User operation PA Manager Web server sends this message to a PA user when a new user account is registered b E Mail message configuration for Edit New User operation PA Manager Web server sends this message to a PA user when a user account is modified c E Mail message configuration for Forgot User Password request PA Manager Web server sends this message to a PA user when the Forgot Password button is clicked Edit the desired message in the corresponding fields Click Save Settings pou Document Version 2007 2 19 Operating Manual Server 55 3 3 3 E Mail Settings 56 Operating Manual Server Document Version 2007 2 19 Section 4 PA User Functions Document Version 2007 2 19 Operating Manual Server 57 4 1 2 Flexible Key 4 1 My Phone Settings IMPORTANT Before using any functions in My Phone Settings the administrator must set the extension numbers and profile names of PA users To access Flexible Key Personal Speed Dial and Extension PIN PBX Programming Settings Initialization must be performed For more details refer to 3 2 1 PBX Programming Settings Initialization 4 1 1 Not at My Desk The administrator and PA users can change the personal settings for their own extensions 1 Click
26. dministrative privileges may change the PBX settings using PA Manager Web server Please refer to the Panasonic Hybrid IP PBX manuals regarding details on PBX features and settings 3 2 1 PBX Programming Settings Initialization 1 Click PBX settings or any function link in PBX settings The following information appears E Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer File Edit view Favorites Tools Help Q PA Manager PBX Programming Settings Initialization Current User 4 Menu administrator g Help PA Manager is not connected to the PBX Z Home amp J My Phone Settings amp PA User Admin PA Manager needs to connect to the PBX Programming to enable access into the PBX Settings modules J PBX Settings g Click Activate to start PBX Programming connection process Server Settings Log off 9 Help Note This process may take a while to complete Please wait while the process is executed Copyright Panasonic Communications Co Ltd a Local intranet 2 Click Activate Document Version 2007 2 19 Operating Manual Server 31 3 2 2 System Date Time When PA Manager Web server is connected to PBX through PA Server CTI control using KX TDA PC Maintenance Console interface the following message will be displayed Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer File Edit View Favorites Tools Help Q PA Manager PBX Progr
27. ent Version 2007 2 19 3 2 4 System Quick Dial The following information appears Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer File Edit view Favorites Tools Help Q PA Manager System Quick Dial Current User administrator A 9 Help Home Quick Dial Mode ce My Phone Settings Menu s PA User Admin l PBX Settings System Date Time System Absent Message System Speed Dial s DISA AA Destination Setting s Extension Hames Humber s Holiday Table Setting s Time Service Mode ce Server Settings Edit Delete Log off Edit Delete Q ue Edit Delete Edit Delete Copyright Panasonic Communications Co Ltd a Local intranet Q Quick Dial Mode Only available when an MEC EMEC card is installed in the PBX When System appears dimmed a maximum of 80 Quick Dial numbers can be programmed If an MEC EMEC card is installed in the PBX the drop down list is activated If MEC is selected from the drop down list a maximum of 4000 with KX TDA100 KX TDA200 KX TDA600 or 1000 with the KX TDA50 Quick Dial numbers can be programmed Quick Dial Number Shows the location number Dial Number Specifies the quick dialing number Contact Number opecifies the number to be dialed when the corresponding Dial Number is entered Q Edit Allows you to change the corresponding Dial Number and Contact Number settings Q Delete Deletes the corresponding Quick
28. er v1 1 0 6 Pro US Microsoft Internet Explorer File Edit wiew Favorites Tools Help Q PA Manager PA User Administration Current User administrator 2 Help Home E ce My Phone Settings F s PA User Admin wn PBX Settings Menu ce Server Settings Log off g Help Records 1 Page 1 of 1 Copyright Panasonic Communications Co Ltd a Local intranet Add new user Enables you to create other user accounts Username Shows registered PA user names Edit Enables you to modify user account information Delete Enables you to delete user accounts lt lt lt gt gt gt Changes the PA User administration page Note e Up to 25 records can be shown on a page e Until other user accounts have been created only the administrator s information appears in the list 24 Operating Manual Server Document Version 2007 2 19 3 1 1 Adding a New PA User 3 1 1 Adding a New PA User 1 Click the Add new user link in the PA User administration page PA User Administration Current User administrator e Help Add new user Z5 a gt T sernme 7 1 Administrator Edit Delete Z5 Z gt gt Records 1 Page 1 of 1 2 Enter the account information dd New User Current User administrator e Help 1 Username 2 Password Extension Number Protile Mame Default Profile First Extension S l cg v Extens
29. f PA Server CTI control and PA Services Communication interface are installed on separate PCs activate PA Server CTI control first and then activate PA Services Communication interface PA Manager Web server starts automatically after PA Services Communication interface is successfully connected to PA Server CTI control e The user can activate PA Services Communication interface manually by following the instructions below Double click the PA Services shortcut on the desktop gt FA Services Start PA Services Communication interface from the Start menu Start All Programs Panasonic Phone Assistant Manager PA Services 2 Enter the following in the corresponding fields and click OK Username field administrator Password field 1234 default Start PA Server LIzernamae administrator Password Ben Keep login information Settings cancel Note e Ifthe administrator changed the password during installation enter the new password 6 Operating Manual Server Document Version 2007 2 19 1 1 Starting Phone Assistant Server for the first time The settings for the PBX connection can be changed if they are not set correctly when installing PA Server To change the setting of PBX connection click Settings Select TCP IP or USB to specify the method in which you wish to connect to the PBX PA Admin Settings PEs Connection t TCP IP FEX IP Address tf OSB USB Prod
30. g call in the queue of an incoming call distribution group to the overflow destination Enter the desired floating extension number max 4 digits for KX TDASO KX TDA100 KX TDA200 or max 5 digits for KX TDA600 e Wrap up Administrator only Used to switch between Wrap up Not Ready and Ready modes No additional parameter is required e Check In Administrator only Used to switch the status of extensions from Check out to Check in No additional parameter is required e Check Out Administrator only Used to switch the status of the extensions from Check in to Check out No additional parameter is required e Two way Record Used to record a conversation into your own mailbox Enter the floating extension number of the Voice Processing System VPS max 4 digits for KX TDASO KX TDA100 KX TDA200 or max 5 digits for KX TDA600 into the Ext No Floating Ext No field e Two way Transfer Used to record a conversation into the mailbox of a specified extension Enter the floating extension number of the VPS max 4 digits for KX TDASO KX TDA100 KX TDA200 or max 5 digits for KX TDA600 into the Ext No Floating Ext No field and then enter the mailbox number of the VPS max 4 digits for KX TDA5O KX TDA100 KX TDA200 or max 5 digits for KX TDA600 into the Ext No of Mailbox field A Toassign this button a Panasonic VPS e g KX TVA series is required 2 Click SET 3 2 7 4 Extension PIN 46 The administrator and PA users with
31. he absent messages to the default messages of the PBX e Click CANCEL to abort editing the Absent Message setting 3 2 4 System Quick Dial The administrator and PA users with administrative privileges may assign abbreviated numbers in the Dial Number column which are used to call extensions or outside parties without having to dial their full numbers IMPORTANT To access the System Quick Dial function you need to import the System Quick Dial data from the PBX by following the procedure below 1 Click System Quick Dial The following information appears Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer File Edit View Favorites Tools Help Q PA Manager System Quick Dial Initialization Current User administrator 9 Help f Home PA Manager needs to import the System Quick Dial data from the PBX C My Phone Settings PA User Admin Menu Click Import to begin the data importing process Note This process may take a while to complete especially with MEC card 3l PBX Settings installed Please wait while the process is executed s System Date Time As System Absent Message System Quick Dial Qo System Speed Dial As DISA AA Destination Setting y Extension Hames Number s Holiday Table Setting As Time Service Mode jJ Server Settings E Log off Help Copyright Panasonic Communications Co Ltd a Local intranet 2 Click Import 34 Operating Manual Server Docum
32. ings Please note that you can only use E Log off the PA Manager when the PBX a Help Maintenance Tool software is not connected to the PBX Copyright Panasonic Communications Co Ltd a Local intranet Document Version 2007 2 19 Operating Manual Server 15 2 2 1 To Log in to PA Manager Web server To view the functions available when logged in as the administrator click plus signs next to the My Phone Settings PBX settings and Server Settings folders in the Menu frame Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer File Edit view Favorites Tools Help Q PA Manager IPA Manager Version 1 1 0 6 Pro Current User administrator A Menu US Help Home d I E My Phone Settings Welcome to PA Manager Use the view on the Mot at My Desk left to select your action s Flexible Key s Personal Speed Dial Please note that you can only use the PA Manager when the PBX Maintenance Tool s Extension PIH software is not connected to the PBX a PA User Admin PBX Settings s System Date Time System Absent Message s System Quick Dial s System Speed Dial s DISA AA Destination Setting s Extension Hames Number s Holiday Table Setting os Time Service Mode Gl Server Settings As Dial Modification for Dial Copy amp Remote Alarm Hotification s E Mail Settings Log off Copyright Panasonic Communications Co Ltd a Local in
33. intenance Tool software is not connected to the PBX Copyright Panasonic Communications Co Ltd as Local intranet 2 Click the Close button in the upper right corner of a window 3 Right click the status icon for PA Manager Web server in the Notification area and select Exit Open browser Exit 4 Right click the status icon for PA Services Communication interface in the Notification area and select Stop Service Restart Stop service Exit a Click the status icon for PA Services Communication interface to open the PA Services screen Then click Stop and close the screen 5 Right click the status icon for PA Services Communication interface in the Notification area and select Exit 10 Operating Manual Server Document Version 2007 2 19 1 2 Exiting PA Applications 6 Right click the status icon for PA Server CTI server in the Notification area and select Stop stop Restart Settings Clear Gall Loe About 7 When the Stop PA Server dialogue box appears enter the user name and password Stop PA Server LIzernamae administrator Password Pe Keep login information Settings cancel 8 Click OK 9 Right click the status icon for PA Server CTI control in the Notification area and select Exit stop Restart Settings Clear Call Loe About Document Version 2007 2 19 Operating Manual Server 11 1 2 Exiting PA Applications 12 Ope
34. interface must be activated e Only one administrator or PA user can log in at a time Document Version 2007 2 19 Operating Manual Server 19 2 3 Language 2 2 3 To Log out 1 Click the Log off link in the Menu frame to log out from PA Manager Web server Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer File Edit View Favorites Tools Help Q PA Manager PA Manager Version 1 1 0 6 Pro Current User administrator A Menu Z Home C My Phone Settings BA liner A ETE Welcome to PA Manager Use the view on the left to select your C PBX Settings action J Server Settings Please note that you can only use the PA Manager when the PBX o Help Maintenance Tool software is not connected to the PBX Copyright Panasonic Communications Co a Local intranet 2 Click the Close button in the upper right corner of the window 2 3 Language PA Manager Web server allows you to select the desired language 1 Click the PAM Setup Configuration link in the PA Manager Version page E Phone Assistant Manager Pro v1 1 0 0 Microsoft Internet Explorer File Edit View Favorites Tools Help PAManager PA Manager Version 1 1 0 0 Pro Current User administrator I Help Menu 3 Home Jl My Phone Settings Welcome to PA Manager Use the view on the left to s PA User Admin select your action Jl PBX Settings Please note that you can Server Settings only use
35. ions List Second Extension AAA C Extensions List Third Extension 1 C Fourth Extension C Extensions List Fith Extension si C sr O t 11 Phone Mumber Home Phone Number Mobile u 12 Motes Extensions List Extensions List Document Version 2007 2 19 Operating Manual Server 25 3 1 1 Adding a New PA User 26 Username Used for authentication when a PA user logs in to PA Server CTI control to use PA client software Max 32 characters Password Used for authentication when a PA user logs in to PA Server CTI control to use PA client software Max 255 characters with an alphanumeric combination Confirm Password Max 255 characters with an alphanumeric combination Extension Number Up to 5 extension numbers for each PA user can be registered For example a PA user can use the first extension number with a DPT at his her office and use the second extension number with an IP PT at home Profile Name Used to show information such as telephone type and place of an extension on the login screen Default Profile Specifies the primary extension that is used most frequently Extensions List Opens the page that shows all the extension numbers connected to the PBX Note f more than one profile setting has been assigned click the Default Profile button next to the profile you wish to be the default profile e Instead of manually entering the extension number it is possible t
36. ive at this button No additional parameter is required Single CO Administrator only Used to access a specified trunk for making or receiving calls Select the outside line number from Param e Group CO Administrator only Used to access an idle trunk in a specified trunk group for making calls Select the outside line group number from Param e DSSIBLF Direct Station Selection Used to access an extension with one touch Enter the desired extension number max 4 digits for KX TDA5O KX TDA100 KX TDA200 or max 5 digits for KX TDA600 in the Ext No Floating Ext No field e One touch One touch Dialing Used to access a preprogrammed party or feature with one touch Enter the desired one touch dialing number in the Dial Max 32 digits field e Call Park Used to park or retrieve a call in the preset PBX parking zone Select Automatic or Specific from Param When Specific is assigned select the desired parking zone number from Option e Log in Log out Used to switch between log in and log out mode Select All or Incoming Group from the Param When Incoming Group is selected enter the desired floating extension number of the incoming call distribution group max 4 digits for KX TDASO KX TDA100 KX TDA200 or max 5 digits for KX TDA600 in the Ext No Floating Ext No field Document Version 2007 2 19 Operating Manual Server 45 3 2 7 Extension Names Number e Hurry up Administrator only Used to redirect the longest waitin
37. lection Day Lunch Night page Start time and End Time The start and end time for each time mode can be changed by dragging the edge of the corresponding color bar to the desired time Time Service Switching opecifies whether time modes will be switched manually or automatically 48 Operating Manual Server Document Version 2007 2 19 3 2 9 Time Service Mode Note Switching time modes manually is possible only from an authorized extension determined by the COS of the extension 3 2 9 1 Editing Time Table Settings The administrator and PA users with administrative privileges may change the start and end times of the 4 different modes day night lunch and break 1 Click Time Setting T in the Time Service Mode page 2 Select the desired time Hour and Minute for each time mode ime Settings selection Day Lunchi Night Current User administrator e Help Day 1 Start Lunch Start Day 2 Start Hight Start Hour Minute Setting Hour Minute Setting Hour Minute Setting Disabled Disabled Disabled Sunday Enabled Monday Enabled Tuesday Enabled Disabled Disabled Disabled ee Enabled Friday Enabled s alle zi 12 ie s zj i Gar s ze i 12 e en n Ena Enabled s ifo Disabled m 2 o s ze zi l zl zi s ze zi EEE s zio zi l2 zl zi Saturday Enabled APPLY Time Setting T Break Settings CANCEL 3 Click APPLY to store the time setting 4 C
38. lephone number 123456 6 digits gt Not an external telephone number O Remove 0 when dial is copied check box Deletes 0 from a copied external telephone number Example 81 0 1 2345 6789P12 81 1 2345 6789P12 Telephone Number Modification A dialed number is modified according to the Telephone Number Modification table Example Leading Digits to Remove Added Number Max 16 digits Max 8 digits 52 Operating Manual Server Document Version 2007 2 19 3 3 1 Dial Modification for Dial Copy Leading Digits to Remove Added Number Max 16 digits Max 8 digits 1 201 02 Other Digits 1 V ae o ws pum 0 mes 000 memamr wa mp 0 12 o 222 123 4567 Other Digits DEE 2021234567 12221234567 2 Configure Minimum digits of public telephone number Remove 0 when dial is copied and the Telephone Number Modification table as desired 3 Click OK Note PA client software must be restarted in order to update the settings that were changed by PA Manager Document Version 2007 2 19 Operating Manual Server 53 3 3 3 E Mail Settings 3 3 2 Remote Alarm Notification The administrator and PA users with administrative privileges may change the Remote Alarm Setting PA Server CTI control sends an error message to the specified email address when the PBX detects a system error 1 Click Remote Alarm Notification in the Menu frame Remote Alarm Notification Cu
39. lick OK to return to the Time Service Mode page 5 Click SET to store the time table 3 2 9 2 Editing Break Setting The administrator and PA users with administrative privileges may set and change the break time 1 Click Time Setting T in the Time Service Mode page 2 Click Time Setting T Break Settings Document Version 2007 2 19 Operating Manual Server 49 50 3 2 9 Time Service Mode 3 Select the desired break time Hour and Minute for each time mode Current User administrator e Help Break 1 Start Break 1 End Setting Sunday Disabled i T Monday Disabled Tuesday Disabled Henr Disabled Friday Disabled Saturday Disabled d o zl E Wednesday jo 1 o xj o zl o E Hour Minute Hour Minute Setting Break 2 Start Hour Minute Hour Minute Setting isabled vfo gt isabled vio isabled n isabled o gt isabled Jo z o Jd o E isabled igabled Break 3 Start Disabled lo isabled vio isabled n isabled o gt isabled Jo z o Jd o xl igabled Disabled Break 3 End Hour Minute Hour Minute 4 Click APPLY to store the break settings 5 Click OK to return to the Time Service Mode page 6 Click SET to store the time table Operating Manual Server Document Version 2007 2 19 3 3 1 Dial Modification for Dial Copy 3 3 Server Settings 3 3 1 Dial Modification for Dial Copy The administrato
40. net Q Extension Profile Only available when more than one extension profile is set Select the desired extension profile from the drop down list O Add new Personal Speed Dial Allows you to add a new Personal Speed Dial setting O Speed Dial Number Shows the location number 60 Operating Manual Server Document Version 2007 2 19 4 1 3 Personal Speed Dial Contact Name Specifies the name of the Personal Speed Dial number Contact Number Specifies the number to be dialed by the Personal Speed Dial number Edit Allows you to change the corresponding Personal Speed Dial setting This link appears after a Personal Speed Dial is set Delete Deletes the corresponding Personal Speed Dial setting This link appears after a Personal Speed Dial is set O lt lt lt gt gt gt Changes the Personal Speed Dial page Note Up to 10 Personal Speed Dial settings can be assigned for each extension 4 1 3 1 Adding Personal Speed Dial The administrator and PA users may add new Personal Speed Dial numbers 1 Click the Add new Personal Speed Dial link in the Personal Speed Dial page 2 Selecta desired Personal Speed Dial number from the Available Personal Speed Dialing Numbers drop down list Add New Personal Speed Dial Current User User A o Help Available Persona Speed Dialing Numbers 01 m Contact Mame 20 characters SST Contact Dial Number 32 digits EEE x
41. nnennnnnnnnnnnnnnnnnnne nenne nenn anne nnnennnennnennnnnnnnennn 34 3241 Editing System QUICK Dial zu 35 3 2 4 2 Deleting System Quick Dial u2220222002ssenennnenennenenenennnnnnnnennnennnnnnnnnnnne nnne nnns 36 3 2 5 SV SECS SIA ee E ee rasen 37 3 2 5 1 Adding System Speed Dial u02200222022nunnnennnnennnenennnnnnennnennnnnnennnnnnnnnne nenn ennnenen 39 3 2 5 2 Editing System Speed Dial sans ee bci dco sede een 39 3 2 5 3 Deleting System Speed Dial u02200222002200nennnnnnennnnnnnnennnnnnnnnnnnenennnnnnn nenne nennen 40 3 2 6 DISA AA Destination SelllhlQusscencsasui vota cedes da hi seti een ande 40 3 2 6 1 Editing DISA AA Destination Settings 022002200220nnuennnennennnnnnnennnennnnnnnennnennnen nenn 41 92952 Deleting OGM ig get 41 3 2 7 Extension Names Number sssssessssssssssseseeen een nenn nnn nsns sn inna ssa ssa ssa ssa raa nenn 42 3 2 7 1 Editing Extension Names ze ee M EO NUR MIN PN EET 43 3 2 7 2 Extension Setting 2 2 0 cccccccccsccceceeeceeeeeeeeeeeceaecseeceeeseeeseeseeesaeesgeesaeesaeesaeeseeeseeeseeegas 43 92 0 3 WENO KIDS R OV MT ee ee ee 44 32 4 Extension PIN NMENME E 46 3 2 8 Holiday Table Setting RE 47 3 2 9 Time Service Mode u0220020002000nnnnnnonnnennnonnnennnennnnnnnennne anne nano nano nnnennnennnennnennnennnennnn 48 329 1 Editing Time Table S OHllI S een ea ep 49 3 2 9 2 Editing Break Setting
42. o select the extension number from a list of all of the extension numbers by clicking Extensions List Click the Select link to apply the extension number to the Add Edit Profile Settings page Profile Settings Extension Number Current User administrator Za 5 gt gt gt Extension Number mE E 1l 101 Select 2 3 4 5 6 ite 8 102 Select 103 Select 104 Select 105 Select 106 Select 107 Select 108 Select 9 201 Select 10 202 Select dus 203 Select 2 204 Select ss 5 gt gt gt Records 12 Page 1 of 1 Administrator Authorizes a PA user to have administrative privileges The authorized PA user can view and change all the settings available in PA Manager Web server Supervisor Authorizes a PA user to access supervisory functions The authorized PA user can monitor the call status of PA application users Last Name Max 32 characters First Name Max 32 characters Operating Manual Server Document Version 2007 2 19 3 1 2 Editing a PA User Department Max 32 characters Email Max 200 characters Phone Number Home Max 32 characters Phone Number Mobile Max 32 characters Notes Max 1000 characters 6 3 Click SAVE to register the PA user in the database The information for the new PA user appears in the PA User administration page PA User Administration Current User administrator oe Help g Add new user
43. r and PA users with administrative privileges may program the Telephone Number Modification settings When an external telephone number is copied from another application to the dial box of PA or an external telephone number is dialed from another application through PA the dialed number will be modified automatically Example Copy a telephone number on another application software Fel N 0 LU reg S Compact want To The telephone number is modified automatically as programmed in PA Manager Web server Document Version 2007 2 19 Operating Manual Server 51 3 3 1 Dial Modification for Dial Copy 1 Click Dial Modification for Dial Copy in the Menu frame The following information appears Dial Modification for Dial Copy Current User administrator a e Help 1 Minimum digits of public telephone number E J Public telephohbe number is modified automatically by Telephone number modification table 2 Remove D when dial i copied Telephone Number Modification Leading Digits to Remove Added Humber o Max 16 digits Max 8 digits Q Minimum digits of public telephone number Specifies the minimum number of digits required to treat the dialed number as an external telephone number If the number of digits dialed is less than the specified value it will not be treated as an external call The default value is 7 For example a number is treated as below by default 1234576 7 digits External te
44. rating Manual Server Document Version 2007 2 19 Section 2 Interface Preview Document Version 2007 2 19 Operating Manual Server 13 2 2 1 To Log in to PA Manager Web server 2 1 Overview Phone Assistant PA Manager Web server allows IDs and Passwords to be registered for each PA Manager Web server and PA user PA Manager Web server also allows for easy access to some of the PBX features and control settings in a graphical user interface IMPORTANT Only 2 kinds of users may log in to the PA Manager Web server When PA Manager Web server is run for the first time only the administrator has log in privileges To log in as a regular user the administrator must first create a user account i e assign a password for the PA user Please refer to Administrator Functions and PA User Functions for details e Administrator can view and change the general PBX settings and their own phone settings e PA User can view and change some of the phone settings Note e Ifthe PA Manager Web server is idle for more than 5 minutes the user will be logged off automatically Only one administrator or PA user can log in at a time 2 2 Login Logout PA Manager Web server can be used by either the administrator or a PA user of a phone connected to the PBX 2 2 1 To Log in to PA Manager Web server 1 Double click the PA Manager shortcut on the desktop El Phone Assistant Manager 14 Operating Manual Server
45. rrent User administrator A Heip 2 Subject Panasonic Phone Assistant Alert Remote Alarm Phone Assistant has detected a remote alarm an the connected 3 PAX AT Body Information Save Settings CANCEL x Q E Mail Address Specifies the email address to receive an error message Max 200 characters O Subject Max 80 characters Body Information Max 255 characters 2 Enter the desired email address subject and message into the corresponding fields 3 Click Save Settings 3 3 3 E Mail Settings The administrator and PA users with administrative privileges may edit an email messages that PA Manager Web server automatically sends to PA users 54 Operating Manual Server Document Version 2007 2 19 3 3 3 E Mail Settings 1 Click E Mail Settings in the Menu frame E Mail settings Current User administrator A o Help E Mail message configuration for Add New User operation Noto Mow Leor informatiog will be appended Below the body message Subject Panasonic Phone Assistant Motification Welcome to Phone Assistant elcome to Panasonic Phone Assistant 4 Summary of your user information is shown below MT Body Information E Mail message configuration for Edit New User operation Note Edited Leer Information will ba appended below the body message Subject Panasonic Phone Assistant Notice Your user info has been edited Please note that your user information for Panasoni
46. s an incoming internal external call The following settings can be set for internal and external calls Call Forwarding FWD Forwards incoming calls to another extension voice mail or outside party mobile phone home telephone etc depending on the type of forward setting that is assigned The following types of FWD settings are available Always On Busy On No Answer On Busy No Answer To set Call Forwarding select the desired FWD settings using the drop down lists and enter a specified destination number Do Not Disturb DND Incoming calls will not arrive at the extension To set Do Not Disturb select Don t Disturb using the drop down lists Absent Message Specifies the Personal Absent Message which unlike the System Absent Message can be customized for each extension 3 Click SET to store the Extension Settings 3 2 7 3 Flexible Key The administrator and PA users with administrative privileges may assign flexible CO buttons 1 Click the Flexible Key link in the Extension Names Number page 44 Operating Manual Server Document Version 2007 2 19 3 2 7 Extension Names Number The following information appears Flexible Key Setting Extension 101 Current User administrator e Help E Type Param Option Ext Ho Floating Ext Ho Dial Max 32 Digits Ext Ho of Mailbox Men IM SS EEE EEE e Loop CO Administrator only Used to access an idle trunk for making calls Incoming calls from any trunk arr
47. sion PIN Home m Help El l My Phone Settings s Not at My Desk 101 DPT s Flexible Key s Personal Speed Dial Log off v lll x v Copyright Panasonic Communications Co Ltd 3 Click OK Note For the detailed settings of Extension PIN refer to 3 2 7 4 Extension PIN Document Version 2007 2 19 Operating Manual Server 63 4 1 4 Extension PIN 64 Operating Manual Server Document Version 2007 2 19 Index Document Version 2007 2 19 Operating Manual Server 65 A Absent Message Personal 44 System 33 Administrative Privileges 26 B Break Setting 49 C Call Forwarding 44 Call Park Button 45 Check In Button 46 Check Out Button 46 D Date and Time Settings 32 Default Profile 26 Dial Modification Dial Copy 51 DISA AA Destination Setting 40 Do Not Disturb 44 DSS BLF Button 45 E E Mail Settings 54 Exiting PA Applications 9 Extension Name 43 Extension Number 26 Extension PIN 46 62 Extension Setting 43 Extensions List 26 F Flexible Key 44 58 G Group CO Button 45 H Holiday Table Setting 47 Hurry up Button 46 L Language 20 Login 14 Administrator 15 PA User 18 Through a Web Browser 19 Log in Log out Button 45 Logout 20 Loop CO Button 45 66 Operating Manual Server M My Phone Settings 58 N Not at My Desk 58 O One touch Button 45 p Password Change Password Button 28 Forgot Password Button 15
48. soa SS username Administrator Edit Delete user1 Edit Delete user2 Edit Delete user3 Edit Delete userd Edit Delete users Edit Delete userb Edit Delete user Edit Delete usera amp Edit Delete as SS 2 3 4 5 B T B I Records 9 Page 1 of 1 Note If an email address is set a welcome message will be sent to the newly registered PA user when SAVE is clicked The welcome message includes information such as the user name and password for the new account 3 1 2 Editing a PA User The administrator and PA users with administrative privileges can edit the information for all PA users Document Version 2007 2 19 Operating Manual Server 27 3 1 2 Editing a PA User 28 1 Click the Edit link in the PA User administration page PA User Administration Current User administrator oe Help g Add new user Administrator Edit Delete user1 Edit Delete Edit Delete Edit Delete Edit Delete Z5 aS User user3 uzerd Records 5 Page 1 of 1 2 Make the desired changes Edit User for user OO oe Help Current User administrator A Username o Extension Number Protile Name Default Profile First Extension i per e second Extension l Administrator supervisar Iw 7 Last Name First Name Department CTI Email E Motes Change Password Changes the current password 1 Click Change P
49. the Not at My Desk function in the Menu frame 2 Select the desired extension from the drop down list Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer File Edit View Favorites Tools Help Q PA Manager Extension Profiles List Menu Not at My Desk Current User useri Home 1 Help E i My Phone Settings Os Hot at My Desk s Flexible Key As Personal Speed Dial amp Extension PIH CANCEL Log off Help 401 DPT v Copyright amp Panasonic Communications Co Ltd a Local intranet 3 Click OK Note For the detailed settings of Not at My Desk refer to 3 2 7 2 Extension Setting 4 1 2 Flexible Key The administrator and PA users can assign flexible CO buttons 1 Click the Flexible Key function in the Menu frame 58 Operating Manual Server Document Version 2007 2 19 4 1 3 Personal Speed Dial 2 Select the desired extension from the drop down list A Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer File Edit View Favorites Tools Help Extension Profiles List Current User user Flexible Key Help My Phone Settings Not at My Desk ao xm 3 A Flexible Key s Personal Speed Dial amp Extension PIN Log off Help Copyright Panasonic Communications Co al Local intranet 3 Click OK Note For the detailed settings of Flexible Key refer to 3 2 7 3 Flexible Key
50. tranet Q Administrator Function Keys A user logged in as the administrator can access all the configuration functions available in PA Manager Web server i e view and change the PA user s information and the PBX settings Note e If either field was left empty or the user name or password were entered incorrectly the following error message appears and both fields are cleared PA Manager Login Current User Anonymous oe Help Authentication Failed Invalid Username or Password Forgot Password To log in to PA Manager Web server reenter the correct user name and password 16 Operating Manual Server Document Version 2007 2 19 2 2 1 To Log in to PA Manager Web server e f you do not use PA Manager Web server for more than 5 minutes you will be logged off automatically When you try to use PA Manager Web server after being logged off the following error message appears PA Manager Login Current User Anonymous E Heip Forgot Password Your Session Has Expired Kindly login to reactivate your session To continue using PA Manager Web server reenter your user name and password and click LOGIN Only one administrator or PA user can log in at a time If you try to log in to PA Manager Web server when another user has already logged in the following error message appears PA Manager Login Current User Anonymous Login Access Denied for User administrator Another User is logged into
51. uct name KX TDASD 1 M FA Server Settings Server should listen on pork 12300 Default Log server activity Login information E Licenze 3 Click OK PA Server CTI control will start Starting PA Server Waiting for server to start After the server is successfully activated PA Services Communication interface automatically connects itself to PA Server CTI control After PA Services Communication interface successfully connects to PA Server CTI control PA Manager Web server automatically starts 4 Enter the following in the corresponding fields Username field administrator Document Version 2007 2 19 Operating Manual Server 7 1 1 Starting Phone Assistant Server for the first time Password field 1234 default E Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer E ER File Edit View Favorites Tools Help Links gt EN Q PA Manager PA Manager Login Menu Help Current User Anonymous Login Username Forgot Password Copyright Panasonic Communications Co al Local intranet 5 Click LOGIN The following screen appears Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer File Edit View Favorites Tools Help Q PA Manager PA Manager Version 1 1 0 6 Pro Current User administrator Menu US Help f Home J My Phone Settings de a PA lin a Welcome to PA Manager Use the view
52. ument Version 2007 2 19 Operating Manual Server 37 3 2 5 System Speed Dial The following information appears Phone Assistant Manager v1 1 0 6 Pro US Microsoft Internet Explorer File Edit View Favorites Tools Help Q PA Manager System Speed Dial g Help Add new Speed Dial Speed Dial No Contact Name Contact Number ir 000 Tom Smith Menu Home Ce My Phone Settings As PA User Admin J PBX Settings As System Date Time System Absent Message Records 1 Page 1 of 1 4 5 6 amp System Quick Dial s System Speed Dial s DISA AA Destination Setting amp Extension Names Humber As Holiday Table Setting Q System Speed Dial Table Only available when an MEC EMEC card is installed in e For KX TDA50 Current User administrator 38 lt gt 2 LESE 1234567 rEditj Za a gt gt gt Copyright Panasonic Communications Co Ltd a Local intranet the PBX When Basic Memory appears dimmed only the standard System Speed Dial table is available If an MEC card is installed in the PBX the drop down list is activated and you can select Expanded Memory from the drop down list and access an additional System Speed Dial table For KX TDA100 KX TDA200 KX TDA600 When System appears dimmed only the standard System Speed Dial table is available If an MEC EMEC card is installed in the PBX the drop down list will be activated and you can select Expanded Memory for Tenant
53. y Lunch Break Night End Date Day aS f Day Lunch Break Night Select Enabled or Disabled in the Setting column Specify the starting and ending dates using the drop down lists Click SET to store the settings Document Version 2007 2 19 Operating Manual Server 47 3 2 9 Time Service Mode Note A confirmation message is displayed in the Holiday Table Setting page to indicate that the setting has been updated Holiday Table Setting Current User administrator e Help Holiday Time Tahle has heen set Holiday Mode Day C Lunch Break C Night Holiday Table Start Date End Date Ho Setting Month Day Day Enabled rop ox mE Hp po ozp b ou Ep op op ob ou 3 2 9 Time Service Mode The administrator and PA users with administrative privileges may assign the start and end times of the 4 time modes day night lunch and break Click Time Service Mode in the Menu frame The following information appears Current User administrator ime Service Mode ra Help Time Table No Table 1 Time Setting T Start Time Time Service Switching C Automatic Manual End Time oed 2a let sh eh Be EEE EB EI Sie IN ie TIER tet eh Sts ee EB ES alla ST Sunday Monday Tuesday Thursday Friday Saturday Time Table No Specifies the desired time table to be displayed Time Setting T Opens the Time Settings Se

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