User Manual
Contents
1. 19 Settings MOM e M 21 PUPS Settings WS as cese cece tesi ene DI MIDI 22 en Brig iei MT 24 BID uj 25 Video Troubleshooting 25 Touch Screen Tro bleshooting 2 2 iiiter taa nas cra 27 sSuleip ujpcmee 28 5 28 Electrical snesena tt ves 28 FUNCTION Al E 28 AR 29 Environmental 29 A OM 30 Compliances and 30 Warranty STATE MEN usina is 31 2 N T in ML20B User Manual January 2015 Safety and Regulatory Information Safety and Regulatory Information A WARNING To prevent fire or shock hazard do not expose live components to rain or moisture Dangerously high voltages are present inside the unit Do not disassemble the unit Refer servicing to qualified personnel only This equipment is not intended for use in critical applications where its failure to operate would create immediate life2. HIS HOPE INDUSTRIAL SYSTEMS amm REVISION B USER MANUAL Model No HIS ML20 Table of Contents Safety and Regulatory INformMAation oousmmssonurs ii 3 eie om Em 3 Waste Electrical and Electronic Equipment Directive 3 Mechanical DrawilHlgS sessesxn adimi tk ph kai Bii RIA RE I ERN RR LN ERU D Ra KU 4 Front ANG 196 VIEWS asistida i casei Qe A RR RE 4 sum e EE 4 Installation Instructions o ioo roo oo ro rion or one aannaaien naaa 5 Step 1 Prepare for InstallatiOn e ert n a en s anc a RO REA ERA 5 Step 2 Bench test Configuration icri iris 6 Gable GCOHPn6eCtlOns s cuiii dert tuner cuc oed ba bre ree ee eoa Zea Ea d bae Ee uUa bd Rede RR Enn 6 Install Touch Screen Divers aae anea Sa talca 7 Step Install into PaMmel p ii 9 Video DIT T M 11 oetting the Timibg MOIS oet A 11 Control Panel Buttons susi eee teer axe i oia p d uam aded ees 12 On Screen Display OSD 14 Brightness amp Contrast Mellon 15 Auto AqjustiMenU SPERM NE 15 eese et a 15 Color Settings am 16 Image Modes Menut 3 5 5 3 2 1 2 0 9 22 152 28e Ere S esc Ici ene Ee ctas Sende cire S 17 Display Settings e
3. Symptom Causes Solutions No response when Touch screen driver has Download and install the latest driver touching the touch not been installed from the Hope Industrial website screen Touch screen cable is not Make sure either the USB or Serial plugged in correctly cable is securely connected to the monitor and PC Do not connect both If using a USB connection USB cables have a 3 meter limitation does the USB cable length and could cause no touch response if exceed 3 meters this is exceeded If using a Serial Ensure that the Serial cable is connection is the Serial connected to the COM port being used cable plugged into the prior to installing the touch screen correct COM port driver The cursor moves Touch screen driver has Download and install the latest driver but does not follow not been installed from the Hope Industrial website my finger when touching the touch Touch screen has not been Activate the calibration utility In Screen calibrated Windows systems these settings may be found at the following location Control Panel Elo Touchscreen General Tab Press the Align button Touch all targets as the appear to calibrate the touch screen Press the Green Check button when verified NET ML20B User Manual January 2015 27 in Specifications Specifications Display St CPixet Piten 0255mmxoz mm 1 Backlight Six CCFTs Cold Cathode Fluore
4. Contact Hope Industrial Systems for more information Power Connection The HIS ML20 is powered by 100 to 240 VAC 0 8 0 4 A 60 50 Hz Connect the AC power cable to the power input port on the rear of the monitor Connect the other end into a nearby outlet Install Touch Screen Driver Applies to touch screen monitors only Instructions below apply to Windows systems Both USB and Serial ports are present on all touch screen monitors but only one should be used to connect the touch screen interface to the monitor All touch screen monitors are shipped with a CD ROM that contains documentation and drivers for all major operating systems To be sure that you have the most current information please check the following Internet address http www Hopelndustrial com Touchscreen_Drivers htm IMPORTANT If you will be using a USB connection install the touch screen driver first and then connect the USB cable If you will be using a Serial connection connect the Serial cable first and then install the touch screen driver ANNE ML20B User Manual January 2015 Installation Instructions USB Connection 1 Select the appropriate driver for your operating system a If downloading from the web address listed above select the appropriate driver for your operating system b If using the included CD insert it into the host computer s CD ROM drive If the CD does not automatically run browse the contents o
5. NOTE The Vertical Pan function is only visible when the Zoom function is adjusted to anything above 0 Pixel Clock Adjusts the screen image for better stability and clarity by minimizing any vertical bars or stripes visible on the screen background NOTE Pixel Clock adjustment is only available when using the analog VGA connector Adjusts the focus of the screen image The Phase setting allows the user to remove any horizontal noise and sharpen the image of characters NOTE Phase adjustment is only available when using the analog VGA connector Display Info Displays the monitor s video source resolution and PIP Status Disabled or Enabled Display Reset Returns adjustments back to factory default settings 2 20 2 ML20B User Manual January 2015 Video Settings Menu Settings Menu The Menu Settings menu includes the Language Menu Horizontal Position Menu Vertical Position Menu Timer Transparency Menu Rotation Menu Lock Factory Reset and functions Language Select Language Menu Horizontal Position Menu Vertical Position Menu Timer Transparency Menu Rotation Menu Lock Factory Reset Reset All Display Settings DDC CI Disable Menu Settings Menu Description Language control screens Menu Horizontal Position Moves the position of the OSD menu left and right Menu Vertical Position Moves the position of the OSD menu up and down Menu Timer Sets the length of t
6. Sharpness Zoom Horizontal Pan Vertical Pan Pixel Clock Phase Display Info and Display Reset functions Wide Mode Horizontal Position Vertical Position Sharpness Horizontal Pan Vertical Pan Pixel Clock Phase Display Info Display Monitor Information Display Reset Reset to Default Display Settings Display Settings Menu Description Wide Mode Adjusts the image ratio to 1 1 Aspect or Fill NOTE The Wide Mode function is not adjustable if the monitor is set to its optimal resolution of 1600 x 1200 Horizontal Position Moves the screen image left and right Vertical Position Moves the screen image up and down Adjusts the clarity of the screen to make the image sharper or softer NOTE The Sharpness function is not adjustable if the monitor is set to its optimal resolution of 1600 x 1200 Mm ML20B User Manual January 2015 19 in Video Settings Display Settings Menu Description Enlarges the screen image to focus on a specific area of interest Use the Horizontal Pan and Vertical Pan functions to move the screen image NOTE The Zoom function is not adjustable if the monitor is set to its optimal resolution of 1600 x 1200 Horizontal Pan When using the Zoom function moves the screen image left and right NOTE The Horizontal Pan function is only visible when the Zoom function is adjusted to anything above 0 Vertical Pan When using the Zoom function moves the screen image up and down
7. To request warranty service you can telephone us at 1 678 762 9790 or 44 0 20 7193 2618 in the United Kingdom or send an email to support Hopelndustrial com If we determine that warranty service is needed we will give you a Return Material Authorization RMA number This RMA number must be conspicuously marked on the outside of the shipping box Hope Industrial Systems will not accept shipments not accompanied by the RMA number Except where otherwise noted you must ship or deliver the product to Hope Industrial Systems Freight prepaid What Does This Warranty Not Cover This warranty does not cover equipment which has been damaged due to misuse abuse or accident such as operating the equipment outside of published specifications exposure to chemicals or gases not covered by specified NEMA standards displaying fixed images for long periods of time resulting in afterimage effects improper or unauthorized repair by anyone other than Hope Industrial Systems or a service agency authorized by Hope Industrial Systems to perform such repairs fire flood acts of God or other contingencies beyond the control of Hope Industrial Systems Hope Industrial Systems responsibility for malfunctions and defects in hardware is limited to repair and replacement as set forth in this warranty statement Hope Industrial Systems shall not be liable for direct indirect incidental consequential or other types of damages resulting from the use of any Ho
8. DVI signals S Video Select S Video input for NTSC PAL signals Composite Select Composite input for NTSC PAL signals Scan for Sources Scans for available input signals Color Settings Menu The Color Settings menu adjusts the color setting mode and color temperature It provides several color adjustment modes including preset color temperatures and individual adjustments for red green and blue NOTE There are different Color Settings menus for VGA DVI D and Video inputs VGA DVI D Input Color Menu The Color Settings menu for VGA DVI D inputs includes the Color Settings Mode Color Adjustment and Color Reset functions Color Settings Mode PC Mode MAC Mode Color Adjustment PC Normal E PC Blue PC Red PC Custom Color Color Reset Reset to Default Color Settings Color Settings Menu Description Color Settings Mode Selects the color mode for PC or Mac 16 ML20B User Manual January 2015 Video Settings Color Settings Menu Description Color Adjustment PC Normal 15 the factory default setting PC Blue adds a bluish tint to the screen image used in most text based applications Red adds redder tint to the screen image PC Custom allows individual adjustments for red R green G and blue B Color Reset Returns monitor color settings to the original factory settings Video Input Color Menu The Color Settings menu for Video inputs includes individual adjustments for red gree
9. gt Settings Vista Control Panel gt Personalization gt Display Settings Windows 7 8 Control Panel gt Appearance and Personalization gt Adjust Screen Resolution ANY ML20B User Manual January 2015 11 in Video Settings Control Panel Buttons Use the control panel buttons located on the back of the monitor to display and adjust various settings on the On Screen Display OSD menu a aa 8 TUEULINIIT CI A 6 ACUTE TTT 8 oe bios e CONTROL PANEL BUTTONS 000000 000000000 ef 1000000000000000000 lo 0010000000 Je 1 display the Main Menu press the Menu button NOTE All OSD menus and adjustments screens disappear automatically after 20 seconds This is adjustable through the Menu Timer setting in the Menu Settings menu 2 select a control to adjust press the minus or plus button to scroll through the menu 3 Press the Menu button to open the menu for a selected control 4 Press the minus or plus button to adjust the control Press the Menu button to save the adjustments 5 To return to the main OSD menu scroll to the Back option and press the Menu button 6 To exit the
10. mounting diagram below 7 Insert the unit into the front of the panel and re attach the collar NOTE Contact Hope Industrial Systems if for any reason your application does not allow for installation of the collar 8 Tighten all 12 nuts to a torque of 10 15 inch pounds to ensure a watertight seal between the bezel gasket on the monitor and the equipment panel Go around all nuts twice to ensure an even compression on gasket NOTE If a torque wrench is not available tighten all nuts evenly until bezel sits 1 6 to 2 4 mm 1 16 to 3 32 off the front of the panel 5 2 10 ML20B User Manual January 2015 Video Settings Video Settings Setting the Timing Mode Setting the timing mode of your computer graphics adapter or other video source is important for maximizing the quality of the screen image and for minimizing eye strain The timing mode consists of the resolution e g 1600 x 1200 and refresh rate or vertical frequency e g 60 Hz After setting the timing mode use the On Screen Display OSD controls to adjust the screen image d TIP For the best picture quality set your computer graphics adapter timing mode to VESA 1600 x 1200 60 Hz Please refer to the computer graphics adapter manufacturer s manual for instructions on setting the resolution and timing mode In Microsoft Windows these settings may be found at the following location 2000 XP Control Panel gt Display
11. threatening circumstances Applications including but not limited to nuclear reactor control aerospace navigation systems and life support systems are not appropriate for this product This product is intended to be mounted in a suitable cabinet or other enclosure The NEMA 4 4X or 12 ratings are applicable only when properly installed in a like rated enclosure FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy ana if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area 15 likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the device Waste Electrical and Electronic Equipment Directive WEEE The following information is only for EU member states The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2002 96 EC WEEE The mark indicates the requirement NOT to di
12. 200 Hz random 0 03g Hz 200 2000 Hz Operating up to 10 000 feet e Non operating up to 40 000 feet ML20B User Manual January 2015 29 Specifications Physical Enclosure Type Panel mount rear collar compresses gasket against panel 5 16 maximum panel thickness held by 12 M5 studs Panel Rating with proper Built to IP65 IP66 standards installation NEMA UL Type 12 4 Black Powder Coated Faceplate NEMA UL Type 12 4 4X Stainless Steel Faceplate Total Product Depth 69 6 mm 2 74 Depth Behind Front Edge of Panel 60 7 mm 2 39 NOTE Design to maximum depth of 74 0 mm 67 0 mm behind front edge of panel to ensure future compatibility with later revisions and replacement units Front Bezel Outside 482 6 mm x 398 8 mm x 7 1 mm 19 0 x 15 7 x 0 28 not Dimensions W x H x D including gasket Cutout Dimensions 453 4 mm x 366 8 mm 17 85 x 14 44 0 5 mm 0 020 W x H NetWeight 22165 Shipping Weight 25 lbs Compliances and Certifications UL508A Listed File No E318630 e FCC Class A CAN ICES 3A NMB 3A Environmental e IEC 60721 3 Reliability rm UC Enclosure UL 50E File No E318630 AM 30 ML20B User Manual January 2015 in Warranty Statement Warranty Statement Who is Covered This warranty covers the purchaser of this product only and is not transferable without our written consent What Does This Warranty Cover and W
13. OSD menu scroll to the Exit Menu option and press the Menu button 2 12 2 ML20B User Manual January 2015 Video Settings Button Control Functions Input Source Scrolls through the four video signal options to select the Select input source VGA input DVI D input S Video input Composite input Menu Enter Opens the OSD menu Displays the control screen for the highlighted control Minus Left Scrolls down or left and decreases adjustments for the selected control Y Plus Right Scrolls up or right and increases adjustments for the selected control Turns the monitor on and off The Power Indicator light glows green during normal operation and orange when the monitor is in Power Saving mode NET ML20B User Manual January 2015 in 13 Video Settings On Screen Display OSD Menus To open the OSD menu press the Menu button once BRIGHTNESS AUTO ADJUST COLOR DISPLAY MENU PIP amp CONTRAST SETTINGS SETTINGS SETTINGS SETTINGS Main Menu Description Brightness amp Contrast Includes the Brightness and Contrast functions Auto Adjust Optimizes the display setting for the best image NOTE Auto Adjust is only available when using the analog VGA connector Allows the user to select between different video signals that may be connected to the monitor Image Modes Provides three image modes for different usage Color Settings Adjusts the color setting mode and color temperature Display
14. Power Indicator Indicator light is lit green light is not lit Check power connections at the monitor and power source No image on the PC is in Power Saving Power Saving mode can usually be screen and control s mode exited by moving the mouse Power Indicator light is lit orange No image on the Monitor source is set for Press the Input Source Select screen and control s S Video or Composite button on the monitor to cycle through Power Indicator available sources light is lit green Out of Range The signal from the Adjust the computer settings to the Signal message computer exceeds the monitor s native resolution box and no image maximum resolution and 1600 x 1200 60 Hz on the screen or refresh rate that the monitor can handle gt 1600 x 1200 resolution or 75 Hz refresh rate NET ML20B User Manual January 2015 25 in Troubleshooting Symptom No VGA cable or No DVI D cable message box and no image on the screen Incorrectly displayed or partial image on the screen Wrong or abnormal colors white is not white Screen image is dim A Lock icon appears when attempting to open the OSD menu E 26 HIS Causes Video cable is not plugged in correctly PC is not powered on PC is not sending signal Monitor has not been adjusted correctly for the source signal Monitor color settings are incorrectly adjusted Video cable is not securely connec
15. Settings Includes the Wide Mode Horizontal Position Vertical Position Sharpness Zoom Horizontal Pan Vertical Pan Pixel Clock Phase Display Info and Display Reset functions Menu Settings Includes the Language Menu Horizontal Position Menu Vertical Position Menu Timer Transparency Menu Rotation Menu Lock Factory Reset and DDC CI functions PIP Settings This function brings up a window displaying image from another input source 14 ML20B User Manual January 2015 Video Settings Brightness amp Contrast Menu The Brightness and Contrast menu includes the Brightness and Contrast functions Brightness amp Contrast Menu Brightness Adjusts the luminance of the backlight Description Contrast Adjusts the difference between the darkness and lightness of the screen image NOTE Contrast adjustment is not available when using the DVI connector Auto Adjust Menu a The Auto Adjust menu optimizes the display setting for the best image NOTE Auto Adjust is only available when using the analog VGA connector Input Source Menu The Input Source menu allows the user to select between different video signals that may be connected to the monitor VGA DVI D S Video Composite Scan for Sources ANY ML20B User Manual January 2015 15 in Video Settings Input Source Menu Description VGA Select VGA input for analog VGA signals DVI D Select DVI D input for digital
16. f the CD and open the READ ME FIRST htm file in a web browser Select the appropriate driver 2 Click to Run the software when prompted Follow on screen instructions to download and execute the touch screen driver installation 3 Acable retention bracket comes installed on the USB port on the rear of the monitor and will help to secure the cable and ensure adequate strain relief Without removing the bracket route one end of the USB cable through the retention bracket and connect it to the USB input port on the monitor Connect the other end to the USB port on the host computer Serial RS 232 Connection 1 Connect one end of the Serial cable to the Serial input port on the rear of the monitor Connect the other end to the Serial port on the host computer Tighten the captive Screws on the cable connectors to ensure adequate strain relief 2 Select the appropriate driver for your operating system a If downloading from the web address listed above select the appropriate driver for your operating system b If using the included CD insert it into the host computer s CD ROM drive If the CD does not automatically run browse the contents of the CD and open the READ ME FIRST htm file in a web browser Select the appropriate driver 3 Click to Run the software when prompted Follow on screen instructions to download and execute the touch screen driver installation Calibrate the Touch Screen Once the driver has fin
17. hat is the Period of Coverage We warrant this product to be free from defects in material and workmanship subject to the conditions set forth below The warranty on all industrial display products KB R2 and KB M2 keyboard series KVM2 extender series and ENCL TC and ENCL PC enclosure series remains in force for a three year period beginning on the date we invoice you The warranty period on 1 keyboards is two years and all other keyboards carry a one year warranty If Hope Industrial Systems repairs or replaces a product under warranty its warranty term is not extended What Will We Do to Correct Problems and How Do You Get Service We will repair or replace at our sole option any part of the unit which proves to be defective Replacement parts may be new or refurbished and will meet the same specifications of the original parts or unit For orders sold through our U S operations at our expense we will return the product to any location within the U S A via the shipping method of our choice Shipping fees for products returned to customers outside the U S A are the responsibility of the customer For products originally sold through Hope Industrial U K return shipping to and from Hope Industrial repair facilities and any EU member country except Croatia Cyprus and Malta will be provided using a pre paid UPS shipping label sent via email In order to receive warranty service you must get prior approval from Hope Industrial Systems
18. ime the OSD screen is displayed For example with a 20 second time setting if a button is not pushed within 20 seconds the display screen disappears Adjusts the level of transparency of the OSD background Menu Rotation Allows the user to rotate the OSD by 90 counter clockwise Menu Lock Allows the user to control access to menu adjustments When Locked is selected no adjustments are allowed and all buttons are locked except for the Menu button NOTE When the OSD menu is locked pressing the Menu button will take the user directly to the Menu Settings menu with the Menu Lock setting pre selected Press the minus button to select Unlock and unlock the OSD menu ML20B User Manual January 2015 21 in Video Settings Menu Settings Menu Description Factory Reset Returns adjustments back to factory default settings DCCICI Display Data Channel Command Interface allows the display settings brightness color etc to be adjusted via software on the user s PC Select Disable to turn this feature off PIP Settings Menu The PIP Settings menu brings up a window displaying image from another input source NOTE There are different PIP Settings menus for VGA DVI D and Video inputs VGA DVI D Input PIP Settings Menu The PIP Settings menu for VGA DVI D inputs includes the Mode PIP Source PIP Size PIP Position PIP Brightness PIP Contrast PIP Hue Tint and PIP Saturation functions NOTE On
19. ished installing you are ready to calibrate the touch screen Open the touch screen s Control Panel by clicking on the Elo Touchscreen icon located in the host computer s Control Panel Under the General tab click the Align button to start the calibration routine 2 8 ML20B User Manual January 2015 Installation Instructions Step 3 Install into Panel Once you have completed the full bench test configuration and confirmed that all components are working properly you are ready to install the monitor into its panel cutout A WARNING Hope Industrial Systems will not assume liability for damage to internal electronics due to improper installation Contact Hope Industrial Systems if you need additional assistance 1 Refer to the drawing below for the cutout dimensions for the HIS ML20 453 4 mm gt 17 85 366 8 mm 14 44 2 Locate position in panel for mounting of the monitor Ensure that there is adequate space behind the panel Allow extra space 25 4 mm 1 0 behind and on each side for air ventilation ML20B User Manual January 2015 Installation Instructions 3 Cut a rectangular hole in the panel gt Cutout Dimensions W x for the HIS ML20 453 4 mm x 366 8 mm 17 85 x 14 44 0 5 mm 0 020 4 Clean and deburr the panel hole 5 Separate the rear collar from the monitor by removing the 12 nuts 6 Referto the enclosure
20. ly the Mode and PIP Source functions are visible when the Mode function 15 set to Off Mode PIP Source PIP Size PIP Position PIP Brightness PIP Contrast PIP Hue Tint PIP Saturation PIP Settings Menu Description Turns PIP Picture in Picture On or Off When PIP 16 set to On the user can select Swap to switch the images shown on the main screen and sub screen PIP Source Selects the input source for the PIP 22 2 120 User Manual January 2015 Video Settings PIP Settings Menu Description Allows the user to select the size of the PIP window PIP Position Allows the user to select the position of the PIP window PIP Brightness Adjusts the brightness level of the image in the PIP window PIP Contrast Adjusts the contrast level of the image in the PIP window PIP Hue Tint Shifts the color of the PIP image to green or purple This is used to adjust for desired flesh tone color PIP Saturation Adjusts the color brightness of the image in the PIP window Video Input PIP Settings Menu The PIP Settings menu for Video inputs includes the Mode PIP Source PIP Size PIP Position and PIP Contrast functions NOTE Only the Mode and PIP Source functions are visible when the Mode function 15 set to Off Mode PIP Source PIP Size PIP Position PIP Contrast PIP Settings Menu Description Turns PIP Picture in Picture On or Off When PIP is set to On the user can select Swap t
21. n and blue as well as Hue Saturation and Color Reset functions Red Adjust Geen Adjust Blue Adjust Hue Saturation Color Reset Reset to Default Color Settings Color Settings Menu Description CO METI COI TT Image Modes Menu There are three images modes for different usage NOTE There are different Image Modes menus for VGA DVI D and Video inputs NET ML20B User Manual January 2015 17 in Video Settings VGA DVI D Input Image Modes Menu The Image Modes menu for VGA DVI D inputs includes Desktop Mode Multimedia Mode and Gaming Mode Mode Select Desktop Mod Multimedia Mode Gaming Mode Image Modes Menu Description Desktop Mode Optimizes the screen for desktop applications Multimedia Mode Optimizes the screen for multimedia applications such as video playback Gaming Mode Optimizes the screen for gaming applications Video Input Image Modes Menu The Image Modes menu for Video input includes Theater Mode Sports Mode and Nature Mode Mode Select Theater Moc Sports Mode Nature Mode Image Modes Menu Description Theater Mode Optimizes the screen for movie playback Sports Mode Optimizes the screen for sports scenes Nature Mode Optimizes the screen for nature scenes 18 2 ML20B User Manual January 2015 Video Settings en Display Settings Menu UM The Display Settings menu includes the Wide Mode Horizontal Position Vertical Position
22. o switch the images shown on the main screen and sub screen COI TOTS ML20B User Manual January 2015 23 Cleaning Instructions Cleaning Instructions A CAUTION DO NOT USE ABRASIVE MATERIALS SUCH AS PAPER TOWELS OR DIRTY SHOP RAGS ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE COATING ALWAYS USE A SOFT CLOTH PREFERABLY MADE OF COTTON All displays may be cleaned using any standard glass cleaner as long as there 15 no abrasive or oily content Vinegar or ammonia will not hurt the screen The anti reflective coatings on glass window equipped displays are physically part of the surface of the glass and resist degradation to the Military Specifications To minimize over run of cleaning solution spray the cloth first and then clean the screen A 24 ML20B User Manual January 2015 in Troubleshooting Troubleshooting Video Troubleshooting IMPORTANT If using a KVM extender first try to resolve any problems using the solutions listed below If the problem still exists try bypassing the KVM extender If this fixes the problem and allows the monitor to work properly then the KVM extender is the source of the problem Please refer to the troubleshooting section of the KVM extender manual or contact Hope Industrial Systems for additional assistance Symptom Causes Solutions No image on the Monitor is not powered on Press the Power button on the screen and control s monitor and make sure the Power
23. o uk www Hopelndustrial co uk ANA MES O 2015 Hope Industrial Systems Inc li 32 ML20B User Manual January 2015
24. pe Industrial Systems product other than the liability stated above These warranties are in lieu of all other warranties express or implied including but not limited to the implied warranties of merchantability or fitness for a particular purpose Some states do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental or consequential damages so the above exclusions or limitations may not apply to you You are cautioned that the performance of this product can be affected by many factors such as system configuration software application and operator control of the system It is your responsibility to determine suitability of this product for your purpose and application 2 ML20B User Manual January 2015 31 Hope Industrial Systems Inc US International 1325 Northmeadow Parkway Suite 100 Roswell GA 30076 United States Toll Free 877 762 9790 International 1 678 762 9790 Fax 1 678 762 9789 Sales and Customer Service sales Hopelndustrial com Support and Returns support Hopelndustrial com Accounting Department accounting Hopelndustrial com www Hopelndustrial com United Kingdom Harling Road Snetterton Norwich NR16 2JU United Kingdom Phone 44 0 20 7193 2618 Fax 44 0 20 7117 1194 Sales and Customer Service sales Hopelndustrial co uk Support and Returns support Hopelndustrial co uk Accounting Department accounting 9 Hopelndustrial c
25. scent Tube 45 000 hour brightness half life Electrical Monitor Input 100 to 240 VAC 0 8 0 4 A 60 50 Hz Power Consumplion Power Consumption 2W Standby mode Functional Control Panel Buttons Input Source Select Menu Enter Minus Left Plus Right Power On Screen Display OSD Brightness 8 Contrast Auto Adjust Input Source Color Settings Menus Image Modes Display Settings Menu Settings PIP Settings Touch Screen Option 5 wire resistive system emulates a mouse Serial RS 232 and USB interface to host computer Au 28 ML20B User Manual January 2015 in Specifications Input Connectors HD 15 DVI D Composite S Video Compatible inputs using optional adapter contact Hope Industrial Systems for details HDMI via HDMI to DVI adapter DisplayPort via DisplayPort to DVI adapter via HD 15 to 5 wire BNC adapter Input Signal Formats RGB Analog video 0 7 Volts 75 Ohms Compatible sync modes Separate H V sync Sync on Green DVI NTSC PAL Composite or S Video Horizontal Scan 30 81 kHz Vertical Scan 56 76 Hz Supported Video 1600 x 1200 60 Hz Standards 1280 x 1024 60 75 Hz 1152 x 864 75 Hz 1024 x 768 Q 60 75 Hz 800 x 600 60 75 Hz 720 x 400 Q 70 Hz 640 x 480 Q 60 75 Hz Response Rate typical Environmental 0 to 50 C 32 to 122 F 20 to 60 4 to 140 F 20 to 90 non condensing Transport Vibration 0 1g Hz 10
26. spose of the equipment as unsorted municipal waste but use the return and collection systems according to local law Users should contact their supplier and check the terms and conditions of the purchase contract When purchased directly from Hope Industrial Systems you may contact technical support for disposal arrangements ML20B User Manual January 2015 E un Mechanical Drawings Mechanical Drawings Front and Side Views 482 6 mm 19 00 1 7 398 8 mm 307 6 mm Z 15 70 12 11 Y Y 409 2 mm 16 117 7 1 mm 0 28 Bottom View le 428 5 mm gt 16 87 69 6 mm AAA 2 74 gt og Ola Design to maximum depth D00000000000000000 D00000000000000000 of 74 0 mm to ensure future 7 1 mm 1 482 6 0 28 19 00 2 4 2 ML20B User Manual January 2015 X compatibility with later revisions and replacement units Installation Instructions Installation Instructions Step 1 Prepare for Installation IMPORTANT Perform the following steps BEFORE installation of the monitor into the panel 1 Ensure that sufficient power is available 2 Ensure that sufficient space is available to allow for proper air flow into and out of the unit 3 Ensure that the air
27. ted Video cable is bad Brightness and or contrast settings are not set properly The OSD has been locked to prevent unauthorized changes to display settings ML20B User Manual January 2015 Solutions Check the video cable connection at the monitor PC and or KVM extender Ensure PC is powered on Connect the PC to another known working monitor to check the PC source signal Activate the Auto Adjust function in the monitor s OSD menu Fine tune the picture by manually adjusting the image Use the functions in the Display Settings menu in the monitor s OSD menu Activate the Color Reset function to return the monitor to the factory default color settings This function can be found in the Color Settings menu in the monitor s OSD menu If any colors red green or blue are missing check the video cable to make sure it is securely connected Check to make sure there are no loose or broken pins in the cable connector Shorts in the cable could also cause an improper image to display Adjust the settings in the Brightness amp Contrast menu in the monitor s OSD menu Press the Menu button and adjust the Menu Lock function to unlock the OSD menu Troubleshooting Touch Screen Troubleshooting Applies to touch screen monitors only To be sure that you have the most current driver please check the following Internet address http www Hopelndustrial com Touchscreen_Drivers htm
28. temperature around the unit top and bottom will not exceed the rated specifications of the unit A gt The maximum rated temperature for the HIS ML20 is 50 122 F Remember that heat rises the temperature at the top of the cabinet will be much hotter than at the bottom if air inside the enclosure is not actively circulating Even in a sealed enclosure use of a circulation fan can greatly reduce temperature Also remember that even though this product is designed to operate at 50 C the life span of any electronic device is shortened when it is consistently operated at high temperatures Therefore it is wise to take steps to keep the temperature of the ambient air around the unit as low as possible 4 Ensure that the ambient humidity of the air around the unit does not exceed the specifications of the unit The maximum rated humidity for the HIS ML20 is 90 non condensing ML20B User Manual January 2015 Installation Instructions Step 2 Bench test Configuration Make sure everything works before installing into the production environment v TIP If using a KVM extender please refer to the installation instructions included with the KVM extender module It is particularly important to bench test the full configuration prior to final installation This will help to identify and troubleshoot any system issues while configuration changes may still be easily made Install Cable Connec
29. tions All monitors are shipped with both a 6 ft 1 8 m VGA video cable and 6 ft 1 8 m power cable unless longer cables were ordered in their place If you ordered a touch screen monitor you also received a 6 ft 1 8 m USB cable unless a longer cable was ordered in its place Serial RS 232 cables may be ordered separately The cable ports are located on the rear of the monitor Refer to the following diagram and instructions to connect power video and touch screen if applicable to your monitor SERIAL for Touch Screen option DIGITAL VIDEO 832320 Y ANALOG VIDEO OCH TIT Ser COMPOSITE VIDEO POWER INPUT USB S VIDEO Video Connection The HIS ML20 supports analog and digital video The HIS ML20 also includes Composite and S Video input ports for NTSC PAL video signals Analog VGA Video Connection Connect one end of the VGA video cable to the HD 15 input port on the rear of the o ZINN ML20B User Manual January 2015 Installation Instructions monitor Connect the other end to the analog video output port on the host computer Digital DVI Video Connection Connect one end of the DVI video cable to the DVI D input port on the rear of the monitor Connect the other end to the digital video output port on the host computer TIP If the video source has an or DisplayPort connection this can be converted to DVI with a simple adapter
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