User manual - StarTech.com
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1. 21 Custom Sok CeriniCateS scones a lt daeecoone 21 UserManagemnenL lalla lena 22 CUSIOMIZANON srrraarda 24 QUE RE E E ogee eco 24 Using the SV1107IPEXT sssccccccccievissveveseccedecsceseaseaceiectsdesstestevsaszivens 26 Required EQUIDINGIL osvesiinicaccosassinesicsunnusbdnnteceiadnesanuns eicananatboswesuc 26 Connecting from your Local Network 26 Using The Windows Cent 27 The Windows Client Control Panel 29 Hotkey Se eran 30 Video Adjustment siii anioni 32 The Message BOald iiianic rinato 34 Compose Panel eissart iE iii i 34 Message Display PANGI liano 34 USER SEPAnEl secede ace tsaseeepcantdneaentenossdteceeteceneruanaeooecamens 34 MARR Medid eessen i 36 The Java AbpIer ii aa 37 f EVE A EA E 38 The Java Applet T00 bal iii 39 TCU SG OU UN assis ste sieve co cate alia 45 General Operation aa 45 The dava APPIEC iicirririiorni 45 The Windows CIIOnt ccccccssseseceeceeesseeeeesneeeseeeeeeeeneseeeesesaeees 46 Mouse Synchronization Procedures rene 47 Technical SUPppolt nea 49 WarrantyInformabon aii 49 Instruction Manual Introduction The SV1107IPEXT Server Remote Control KVM over IP with Virtual Me dia capability enables simple management of remote servers from any where in the world through remote administrative control while providing a convenient way to monitor computers and servers over a network or2. 3 Apply Log out Please Note Change your computer s IP address and Default Gateway back to the original settings as noted in the preliminary steps If both of these values are obtained automatically click on the radio button to restore your set tings Reconnect the computer to your network then connect the SV1107IPEXT into your system as described in the following section Instruction Manual Hardware Setup Warning Please ensure that power has been removed from all devices that will be connected during the installation You must unplug the power cords of any computers that support Keyboard Power On function Installation To install the SV1107IPEXT refer to the installation diagram on the follow ing page 1 Use the Console cable provided to connect the SV1107IPEXT s Console port to the local keyboard monitor and mouse they are color coded for identification 2 Use the KVM cable provided to connect the SV1107IPEXT s PC KVM port to the video and a USB port on the computer 3 Connect your network cable between the SV1107IPEXT s LAN port and your router 4 Connect your computer to the network 5 Connect the mini B to A USB connector between SV1107IPEXT Virtual Media port and a USB port on your computer 6 Connect the power adapter cable to the SV1107IPEXT s power jack Please Note Both the SV1107IPEXT and your computer must be con nected to your router If you are using a wireless n
3. xl 1024x768 10 0 100 156 The panel consists of an icon bar with two text bars below it The text bars display the video resolution and IP address of the remote device The functions of icons are described in the following table Icon Function Launches the Hotkey Setup dialog box see pg 29 Launches the Video Adjustment dialog box see pg 30 Right click for fast Auto Sync Opens the Message board see pg 32 Launches the Virtual device dialog box see pg 34 ie se gt Bi Sends Ctrl Alt Del key command from the remote to the local computer 29 Instruction Manual Function Exit from the Windows Client From left to right these icons indicate the current Num Lock Caps Lock and Scroll Lock state respectively When the corresponding icon is illuminated the function is active When connected toggle the LEDs to set the correct state Please Note You can move the control panel to any convenient location on the remote window s screen by clicking on the title bar and dragging it The Windows Client Control Panel icons and their functions are described in the sections that follow Hotkey Setup Various actions related to manipulating the remote server can be ac complished using hotkeys The Hotkey Setup utility accessed by clicking the Keyboard icon on the Control Panel lets you configu
4. SVITOTIPEXT StarTech com Ma Making hard to find easy FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital de vice pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Use of Trademarks Registered Trademarks and other Protected Names and Symbols This manual may make reference to trademarks registered trademarks and other protected names and or symbols of third party companies not related in any way to StarTech com Where they occur these references are for il
5. Internet e A method to find the current IP address of the SV1107IPEXT on your network if no static IP Address is assigned Some routers can use the name of the network device to locate it on your network The network name of the SV1107IPEXT can be found under Device Name in the information box located on the SV1107IPEXT main screen e A method to find your current external IP address ISPs assign temporary external IP address so unless you purchased a static IP address from your ISP you have a dynamic IP address that changes periodically e A method by which your router knows where to direct the incoming Client software This is port forwarding set up to direct the incoming Client to the SV1107IPEXT 42 Instruction Manual 1 If you have assigned a static IP address to the SV1107IPEXT this step can be skipped The SV1107IPEXT features IP Change Notification which will automatically send an e mail to your preferred address notifying you of the new IP Address Fill out the form contact your ISP if you are unsure of the information After all information has been entered press the Test button to ensure it works Please Note The above step will only notify you of the address change it will not update your external IP Address this will not ensure access from the Internet 2 Once the above has been completed Find a service provider that can monitor your current Internet IP address Most routers provide native support for a
6. SV1107IPEXT to your computer This is the connection for the local console cable USB Console USB keyboard monitor and USB mouse Each port 3 i span Port is color coded and marked with an appropriate icon for identification Virtual Media The connection for the virtual media cable that 4 Port connects the SV1107IPEXT to a USB port on your computer allowing file transfers to occur 5 LAN Port The network Ethernet cable connection Please Note if you are using a wireless keyboard mouse set connect the receiver to the Keyboard port of the KVM cable Instruction Manual Computer Preliminary Setup Find your computer s IP address and default Gateway by doing the follow ing 1 Click on Start then RUN 2 Enter CMD in the text box 3 Click on OK or press the Enter key 4 When the command line window opens Type ipconfig then press Enter ci CAWINDOWS system32icmd exe PARIGI CiN gt ipconfig_ 5 Look for the heading that says Ethernet adapter Local Area Connection 192 168 1 16 OCC Ce VAS 5 e E 250 209 2005 2 192 168 1 1 6 Write down the IP Address and Default Gateway If the first three groups of numbers of your IP Address happens to be 192 168 0 proceed to Hardware Set Up 7 Exit the command line by clicking on the X on the top right corner of the Command line window SV1107IPEXT preliminary setup Instruction Manual SVIO7IPEXT Preliminar
7. http java sun com Note To verify your configuration and to become familiar with using the applet the first step is to access the SV1107IPEXT from your local net 37 Instruction Manual work once your configuration has been proven the Internet connection will be covered To connect from your local network 1 Ensure the remote computer is connected to your network 2 Ensure the SV1107IPEXT is connected to your local network and to the local computer 3 Start the browser of your choice on the remote computer 4 Type in http 192 168 1 60 and hit the enter key 5 You will be taken to the SV1107IPEXT Logon screen Enter your user name and password in the spaces provided then click on Logon This brings you to the SV1107IPEXT main screen 6 Click on the Java Icon After a few seconds the remote servers display appears as a window on your desktop Navigation You can work on the remote system via the screen display on your moni tor as if it were your local system e You can maximize the window drag the borders to resize the window or use the scroll bars to move around the screen e You can switch between your local and remote programs with Alt Tab Notes Due to network lag there may be a slight delay before your keystrokes show up You may also have to wait for the remote mouse to catch up to your local mouse before you click Due to net lag or insufficient computing power on the local machi
8. is captured and sent to the SV1107IPEXT Alt Tab and Ctrl Alt Del key combinations work on your local computer Substitute Alt key In order to implement their effects on the remote system another key may be substituted for the Alt key If you substitute the F12 key for example you would use F12 Tab and Ctrl F12 Del 31 Instruction Manual Action Explanation If your local computer captures Ctrl key combinations preventing them from being sent to the remote system you can implement their effects on the remote Substitute Ctrl key system by specifying a function key to substitute for the Ctrl key If you substitute the F11 key for example pressing F11 5 would appear to the remote system as Ctrl 5 Please Note To invoke an action you must press and release one key at a time Video Adjustment The Video options dialog box allows you to adjust the placement and picture quality of the remote screen as displayed on your monitor To launch the dialog box either click on the Hammer icon on the Control Panel or use the Adjust Video hotkeys The following screen will appear Video Options 32 Instruction Manual Option Usage Adjust the horizontal and vertical position of the Screen Position remote computer window by clicking the Arrow buttons Click Auto Sync to detect the vertical and horizontal offs
9. is out of Sync Use the Auto Sync feature to sync the local and remote monitors See Ad ditional Mouse Synchronization Procedures for further mouse settings Part of the local window is off my monitor If Keep Screen Size is not enabled use the Auto Sync feature to synchro nize the local and remote monitors The local screen is rotated 90 Enable Keep Screen Size See the discussion under Keep Screen Size I cannot run Net Meeting when the Windows Client is running Enable Keep Screen Size see the discussion under Keep Screen Size When I log in the browser generates a CA Root certificate is not trusted or a Certificate Error response The certificate s name is not found on Microsoft s list of Trusted Authori ties The certificate can be trusted 46 Instruction Manual Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers try the follow ing Note 1 These procedures are to be performed on the computers attached to the SV1107IPEXT ports local not on the computer you are using to access the SV1107IPEXT remote 2 In order for the local and remote mice to synchronize you must use the generic mouse driver supplied with the Windows operating system If you have a third party driver installed such as one supplied by the mouse manufacturer you must remove it Windows 2000 Set the mouse speed to the
10. middle position set the mouse acceleration to None Control Panel gt Mouse gt Mouse Properties gt Motion Apply gt OK 2x Buttons Pointers Motion Hardware e Adjust how much your pointer accelerates as fa you move it faster e Nona C Low C Medium High r Snap to default ak TT Move pointer to the default button in dialog boxe ok cani ame 47 Instruction Manual Windows XP Windows Server 2003 Vista Set the mouse speed to the middle position then disable Enhance Pointer Precision Control Panel gt Printers and Other Hardware gt Mouse gt Pointer Options Apply gt OK F Automatically move pointer to the default button in a dialog box Visibility SS Display pointer trails gt E Hde pointer while typing C Show location of pointer when press the CTRL key 48 Instruction Manual Technical Support StarTech com s lifetime technical support is an integral part of our commit ment to provide industry leading solutions If you ever need help with your product visit www startech com support and access our comprehensive selection of online tools documentation and downloads Warranty Information This product is backed by a lifetime warranty In addition StarTech com warrants its products against defects in materials and workman ship for the periods noted following the initial date of purchase During this
11. period the products may be returned for repair or replacement with equivalent products at our discretion The warranty covers parts and labor costs only StarTech com does not warrant its products from defects or damages arising from misuse abuse alteration or normal wear and tear Limitation of Liability In no event shall the liability of StarTech com Ltd and StarTech com USA LLP or their officers directors employees or agents for any damages whether direct or indirect special punitive incidental consequential or otherwise loss of profits loss of business or any pecuniary loss arising out of or related to the use of the product exceed the actual price paid for the product Some states do not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions contained in this statement may not apply to you 49 StarTech com fa Making hard to find easy StarTech com has been making hard to find easy since 1985 providing high quality solutions to a diverse IT and A V customer base that spans many channels including government education and industrial facilities to name just a few We offer an unmatched selection of computer parts cables A V products KVM and Serv er Management solutions serving a worldwide market through our locations in the United States Canada the United Kingdom and Taiwan Visit www startech com today for complete information abo
12. wait of approximately 30 to 60 seconds is necessary before logging in following the reset Working Mode Reset on exit Firmware As new versions of the SV1107IPEXT firmware become available they can be downloaded from our website Check the website regularly to find the latest information and packages To upgrade the firmware do the following 1 After downloading the new firmware file to your computer open your browser and login to the SV1107IPEXT Click the Firmware icon to bring up the Firmware File dialog box irmware File 2 Click Browse then navigate to location of the new firmware and click on the new firmware file 3 Click Upload 25 Instruction Manual 4 After the upload completes click the Apply icon at the left side of the web page 5 Enable the Reset on Exit checkbox on the Customization page 6 Re click the Apply icon at the left of the web page 7 Click the Logout icon at the upper right of the web page to exit and reset the SV1107IPEXT Using the SVIIO7IPEXT Start by accessing the unit through your local network to verify the set tings are correct and operate as desired Once the setup is confirmed on your local network the final step will be to connect through the Internet Required Equipment A networked computer either on your network or on the Internet that meets the following minimum requirements you cannot use the computer that is directly con
13. 07IPEXT s IP address when accessing the SV1107IPEXT through the Java Applet For example if the IP Address were 192 168 0 126 and the string was abcdefg the users would key in the following 192 168 0 126 abcdefg Users must include a forward slash and the string along with the IP Address when they log in For security purposes we recommend that you change this string periodically Instruction Manual Filtering To enable IP and or MAC filtering place a checkmark in the IP Filter Enable and or MAC Filter Enable checkbox There is a maximum of 100 filters allowed for each option e If the include button is checked all the addresses within the filter range are allowed access to the SV1107IPEXT Addresses not specified within the filter will be denied access e If the exclude button is checked all the addresses within the filter range are denied access to the SV1107IPEXT Addresses not specified within the filter will be allowed access User Station Filtering IP Addresses To add an IP Address filter 1 Click Add A dialog box similar to the one below appears The page at https 10 3 52 116 says d xj 2 Enter the start IP address for example 192 168 0 1 Lx cea 2 Specify the filter address in the dialog box then click OK A second dialog box similar to the one below appears x Enter the end IP address for example 192 168 1 255 fl Lx ca 3 To filter a single IP address k
14. A box similar to the one shown on the following page will appear There is nothing actually installed on your computer the application is merely being run from your computer instead of directly through the browser If you use the Save to Disk method each time you use the Windows client a fresh copy of the program will be downloaded 27 Instruction Manual 2 When a connection to the SV1107IPEXT has been established a screen similar to the one shown here will appear Win32 Client 1 0 092 After you click on the Switch button the remote system appears on your monitor You can work on the remote system via the screen displayed on your monitor as if it were your local system e You can move the window to any convenient location on your desktop by clicking on the title bar and dragging it e You can switch between your local and remote programs using the Alt Tab key combination 28 Instruction Manual Please Note e Due to network lag there might be a delay before your keystrokes appear on the screen You may also have to wait a bit for the remote mouse to catch up to your local mouse before you click e Due to net lag or insufficient computing power on the local machine some images especially motion images may display poorly The Windows Client Control Panel The Windows Client control panel located at the bottom right of the screen provides utilities to simplify control of remote KVM operations
15. IP Change Notification If you elect to use Automatic IP Addressing you can have the SV1107I PEXT send an e mail notification whenever its DHCP assigned IP ad dress changes e To enable e mail notification select the Enable check box fill in the domain name or IP address of your SMTP server and specify the From and To e mail addresses e f your SMTP server requires authentication select the My server requires authentication check box and fill in the Account Name and Password fields with a valid user account name and password e After filling in all the appropriate fields click the Test button to test 18 Instruction Manual the operability of the e mail notification An e mail should be sent to the e mail address specified in the To field Please Note This will only notify you if the SV1107IPEXT changes its address on your local network it will not notify you if your external ad dress changes Security The Security page is used to control access to the SV1107IPEXT Clip Filter Enable indude exclude Fi MAC Filter Enable indude exclude Overview e IP and MAC Filters control access to the SV1107IPEXT based on the IP and or MAC Addresses of the computers attempting to access the system If any filters have been configured they appear in the IP Filter and or MAC Filter list boxes e The Login string lets the Administrator specify a string that users must include along with the SV11
16. Not supported on computers using other operating systems for example Linux e Not supported on any computer via the Java Client software Connect the mini B to A USB cable between the Virtual Media port on the SV1107IPEXT and a USB port on the local computer Connect a USB mass storage device to a USB port on the remote Com puter 36 Instruction Manual From the remote computer click on the Virtual Media icon in the Windows Client Control Panel this opens the Virtual Media Connection dialog box Please Note More than one USB mass storage device may be connect ed and recognized but only the unit selected can be accessed 1 Drop down the Physical Device list to select the appropriate drive 2 After you have made your media source selection click Connect the Connect button changes to Disconnect Open My Computer on the remote computer and the selected device will appear as a connected drive files may then be transferred between the drive and local computer Select Device Physical Device Removable Disk G Device Options TT Read Gnly _ Greet 3 To end the connection bring up the dialog box and click Disconnect Please Note the connection remains open until the disconnect button is pressed The Java Applet The Java Applet makes the SV1107IPEXT accessible to all supported platforms that have Java 2 installed Java 2 is available for free download from Sun s Java web site
17. bar a screen similar to the one shown here will appear Message Board e zz E ao Message Display Panel User List Panel Compose Panel Send Compose Panel Key in the messages that you want to post to the board in this panel Click Send or press Enter to post the message to the board Message Display Panel Messages that users post to the board as well as system messages display in this panel If you disable Chat however messages that get posted to the board will not appear User List Panel Currently logged in users are listed in this panel e Your name appears in blue the other users name appears in black 34 Instruction Manual e By default messages are posted to all users To post a message to an individual user select the user s name before sending your message e Ifa user s name is selected and you want to post a message to all users select AII Users prior to sending a message e lf auser has disabled Chat an icon is shown by the user s name to indicate as such e lfa user has occupied the KVM or the KM its icon displays by the user s name to indicate so Message soara SIONE e E A Q User jessica 10 0 13 215 log i All Jsers administrator 10 0 13 229 The system will go jessica 10 0 13 215 down in 5 minutes administrator 10 0 13 229 jessica 10 0 13 215 OK TI log out now f m Enable Disable Chat When disabled messages posted to the board are not displaye
18. d The button is shadowed when Chat is disabled The Icon displays next to the user s name in the User List panel when Chat has been disabled Occupy Release Keyboard Video Mouse When you Occupy the SV1107IPEXT other users cannot see the video nor can they input keyboard or mouse data The button is shadowed when the unit is occupied The icon displays next to the user s name in the User List panel when they have occupied the SV1107IPEXT Occupy Release Keyboard Mouse When you Occupy the SV1107IPEXT other users can see the video but cannot input keyboard or mouse data The button is shadowed when the unit is occupied The icon displays next to the user s name in the User List panel when they occupy the SV1107IPEXT 35 Instruction Manual Show Hide User List When you hide the User List the User List panel closes The button is shadowed when the User List is open Exit Click to close the message board Please Note Only users who are currently logged on can see the Mes sage Board it is not visible on the local monitor Virtual Media The SV1107IPEXT s Virtual Media feature allows a USB 2 0 device Floppy drive or Flash Drive on a remote system to act as if it were installed on the local server Please Note The Virtual Media function is e Only supported by the Windows Client on computers running Windows 2000 or higher e
19. ed or lost To clear the login information and return all settings to their defaults do the following 1 Disconnect the power adapter and all cables 2 Remove the housing from the SV1107IPEXT a 3 Short jumper J9 on the E circuit board J C 4 Reconnect the Pd O SV1107IPEXT power Ld m E adapter 23 Instruction Manual 5 When the front panel LEDs flash disconnect the power adapter from the SV1107IPEXT 6 Remove the jumper cap from J9 7 Close the housing and reconnect the SV1107IPEXT power adapter and cables 8 After starting back up you can use the default Username and Pass word to log in Please Note Performing this procedure also returns all settings to their defaults It will not remove Users or their passwords Connecting From the Internet To simplify setup disable your network firewall Once you have connected to the unit from the Internet restore your firewall You will need to configure the firewall to pass through the ports selected for the Windows and Java clients 9000 and 9002 are the default ports Because each router manufacturer ISP and Dynamic DNS service is slightly different the following steps are general in nature and serve only as guidelines If you have specific questions please contact the manufac turer of your router ISP or the FAQ s page of the Dynamic DNS service you use for assistance The following three items are needed to connect to the SV1107IPEXT from the
20. endence the Java applet allows users with the proper permission see User Manager and Java me installed on the remote computer to connect to the SV1107IPEXT and remotely control the sever Log All the events that take place on the SV1107IPEXT are recorded in a log file If you have the proper permission clicking on this Icon displays the contents of the log file Note See the next page for an explanation of the Log utility Logout Click this icon to log out and end your session Note It is important to end your session so the SV1107IPEXT can terminate the session If you get a System in use error message its because the session ended with out Logging out Logon with the other Client 15 Instruction Manual Administration The icons arranged vertically on the left side of the screen shown left are linked to the administration utilities which are used to configure the SV1107IPEXT Your ability to make configuration changes depends on the permissions associated with your login information Once you login the General panel displays on the browser window shown below It is the first of the Administration pages and provides information about the SV1107IPEXT s status Device Name MAC Address Firmware Version An explanation of each of the fields is given in the following table Field Explanation Device To make it easier to manage
21. entifying the Web site IOGEAR O Accept this certificate permanently Accept this certificate temporarily for this session Do not accept this certificate and do rot connect to this Web site CJ Coa _ 4 When the below screen appears log into the SV1107IPEXT User name administrator lowercase Password password lowercase SV1107IPEXT Login User Name administrator Password esessese Instruction Manual 5 After logging in click on the Network icon shown below along the top of the window Network 6 Select Set IP Address manually A static IP Address is preferred The actual address you use is dependent on your network s address range As an example In the preliminary set up the IP Address noted is 192 168 1 16 so the IP Address you would enter would be 192 168 1 60 IP Address Obtain an IP address automatically Set IP address manually IP address 192 168 0 60 Subnet mask 255 255 255 0 Default gateway 192 168 0 254 7 Select Obtain DNS server address automatically DNS Server Obtain an IP address automatically Using the following DNS server address Primary DNS server Alternate DNS server Instruction Manual 8 For now leave the rest of the settings at their default values they will be covered later 9 Click on Apply then Logout The SV1107IPEXT will reset It is important to log out so the SV1107IPEXT will close the connection
22. et values of the remote screen and automatically synchronize it with the local screen If the local and remote mouse pointers are not in sync in most cases performing this function will bring them back Auto Sync into sync Please Note This function works best with a bright screen If you are not satisfied with the results use the Screen Position arrows to position the remote display manually Drag the slider bars to adjust the RGB Red Green and Blue values When an RGB value is increased NGB the RGB component of the image is correspondingly increased Drag the slider bar to adjust the overall Video Quality Values range from minimum to maximum The larger i i the value the clearer the picture and the more video Video Quality data goes through the network Depending on the network bandwidth a high value may adversely effect response time Noise refers to a grainy effect caused by random Noise color speckles in the display Drag the slider to achieve the desired effect 33 Instruction Manual The Message Board The SV1107IPEXT supports two user logins only one user has control at a given time which can possibly create access conflicts To alleviate this problem a message board feature has been provided allowing users to communicate with one other Message board operation resembles that of an Internet chat program When you click the Message Board icon on the Windows Client tool
23. etwork switch to a wired connection to set up the SV1107IPEXT once you know everything is working you can switch back to wireless Please Note The SV1107IPEXT to router connection must be wired Instruction Manual Installation Cont d Instruction Manual Optional Mounting to a Cabinet Rack If you wish to mount the SV1107IPEXT in a server storage rack cabinet using the included bracket 1 Figure 1 Remove the two screws closest to the rear panel of the SV1107IPEXT on the base of the unit 2 Figure 2 Place the mounting bracket on the base aligning the circular holes on the bracket with the holes left from the removed screws positioning the bracket as shown Then replace the screws removed in step 1 3 Mount the SV1107IPEXT in the server storage rack cabinet as appropriate Instruction Manual Normal Logon To operate the SV1107IPEXT from an Internet browser begin by logging in Open your browser and specify the IP address assigned in the pre liminary set up of the SV1107IPEXT in the browser s Address bar 1 A Security Alert dialog box similar to the one below appears Accept the certificate If a second certificate appears accept it as well Website Certified by an Unknown Authority Unable to verify the identity as a trusted site Possible reasons for this error Your browser does not recognize the Certificate Authority that issued the site s certificate The site s cer
24. ey in the same address as the start IP Address To filter a continuous range of addresses key in the end number of the range 4 After filling in the address click OK 5 Repeat these steps for any additional IP addresses you wish to filter 20 Instruction Manual To delete a filter select it and click Remove To modify a filter select it and click Edit The Edit dialog box is similar to the Add dialog box When it appears simply delete the old address and replace it with the new one User Station Filtering MAC Addresses To add a MAC address filter click Add A dialog box similar to the one below will appear xl 27 Enter the MAC address for example 004854655511 E x o 1 Specify the MAC address in the dialog box then click OK Repeat this step for any additional MAC addresses you wish to filter To delete a filter select it and click Remove To modify a filter select it and click Edit When the dialogue box appears simply delete the old information and replace it with the new information Custom SSL Certificates To authenticate a secured connection to the SV1107IPEXT a custom SSL certificate is recommended The custom certificate should be created as a PEM file using the RSA algorithm and at least 1024 bits To create the necessary file you will need to use a program such as OpenSSL http openssl org and save the file in a PEM format with header and footer lines Once you have the nece
25. installations that have more than N i one SV1107IPEXT each one can be given a unique name ame se Assign a name up to 16 characters by entering it here MAC Displays the SV1107IPEXT s MAC Address Address play ny are Indicates the SV1107IPEXT s current firmware version level Version Instruction Manual Network The Network dialog is used to specify the SV1107IPEXT s network envi ronment Access Ports If a firewall is being used the Administrator can specify in the firewall set up the port numbers that it will allow When connecting to the SV1107IPEXT users must specify the port number as part of the IP Address If an invalid port number or no port num ber is specified the SV1107IPEXT will not be found i e 192 168 0 60 9000 for the Windows client 192 168 0 60 9002 for the Java client Please Note 1 If there is no firewall on an Intranet for example these numbers will not have any effect 2 The access ports cannot have the same value A different value must be set for each one Access Port Program 3000 Java 9002 IP Address obtain an P address automatically set IP address manually IP address 10 0 100 100 Subnet mask 255 255 255 0 Default gateway 10 0 100 1 DNS Server obtain DNS server address automaticaly Using the following DNS server address Primary DNS server Alternate DNS server IP Change Notificati
26. ironment Windows Client allows access the SV1107IPEXT via the Permissions Windows Client software Java Operation Java Operation access the SV1107IPEXT via the Java Applet software Virtual Device Enables Virtual Media Log allows viewing the contents of the log file View Only Limits a user to viewing the video display of the remote connection Please Note If a user is denied a permission that permission will not be visible on the Utility tool bar when that user logs on Customization This configuration page allows the Administrator to set Timeout Login Failure and Working mode parameters An explanation of the Customi zation parameters is given in the table on the following page 24 Instruction Manual Parameter Explanation If the SV1107IPEXT does not receive any input from Time out Control a computer that is accessing it with either client within the specified time the connection terminates Login failures allowed Sets the number of consecutive failed login attempts permitted Login failure Login failure timeout Sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures Enable stealth mode With stealth mode enabled the SV1107IPEXT will not reply to a ping request A check here causes the SV1107IPEXT to reset itself and implement all the new changes when you log out A
27. lustrative purposes only and do not represent an endorse ment of a product or service by StarTech com or an endorsement of the product s to which this manual applies by the third party company in question Regardless of any direct acknowl edgement elsewhere in the body of this document StarTech com hereby acknowledges that all trademarks registered trademarks service marks and other protected names and or symbols contained in this manual and related documents are the property of their respective holders Table of Contents MENU COU edito p a 1 EU E E ed meanuss sisanenentooneend 1 Package CONS 1 Hardware ReQuiremeEnts i 2 Hardware GUJE rire 3 Computer Preliminary Setup rire 5 SV1107IPEXT Preliminary Setup rr 6 WINdoWNsAP aN0 2000 g5s pic catentaaniaimaeaducsiuiaseontavncnienddadediancin 7 Windows Vista t ear 7 SV1107IPEXT Initial Configuration rrrrrii 8 Hardware Setup rrrrririirrrr iii 11 IEEE 0 RARO I O 11 Optional Mounting to a Cabinet Rack 13 Normal OQOI RR e E 14 AGMINISIFARON ccinierri aaia 16 NONOR PRE 17 ACCESS FOI Lieder 17 IP AOO SS ariani ele ale E lena 18 DIS Seneca ae 18 IP CHAnge NOlif Calloni 18 SCCUN sii iii 19 COEN 19 PI 20 User Station Filtering IP Addresses 20 Instruction Manual User Station Filtering MAC Addresses
28. n in the User Info fields When you have made all your changes click Update Please Note For security purposes change the default username and password Please Note The user s password is not displayed the Password and Confirm fields are blank If you want to change the password key in the password in the Password field then key it in again in the Confirm field Otherwise leave both fields blank not recommended User Info If you wish to keep the existing user s password leave Password and Confirm fields blank username TT Password Resa E Description Permissions n Configure m Log T Windows Client TT View Only I Java Operation TT Virtual Device Reset Update Remove An explanation of the profile items is given in the table on the following page 23 Instruction Manual Item Explanation A minimum of 6 and a maximum of 6 characters are User name allowed A minimum of 8 and a maximum of 16 characters are Password allowed Confirm To ensure accuracy you are asked to re enter the Password password The two entries must match Additional information about the user that you may wish to Description indude A check mark grants permission no check mark denies permission to the profile being created or modified Configure Administrator privileges which allows the user to set up and modify the SV1107IPEXT s operating env
29. ne some images especially motion images may display poorly 38 Instruction Manual The Java Applet Toolbar The Java Applet s toolbar provides utilities to help you control remote KVM operations t dd aa 6 amp Please Note The tool bar is hidden in the blank area at the bottom cen ter of the screen and appears when you move the mouse pointer over the area Gog 1024x768 60 066 The Tool Bar Icons and their functions are explained in the table below gt Set Video Parameters Launches the Video settings e dialog box PO ro Keypad Brings up the Keypad options DI Mouse Synchronization Initiates the mouse oy synchronization process From left to right these icons indicate the current Num Lock Caps Lock and Scroll Lock state respectively When the corresponding icon is illuminated the function Mi E E is active 1024759 60 Please Note When first connected toggle the LEDs to set the correct state The Video resolution and refresh rate of the remote computer are displayed below the lock icons Message Board Brings up the Message board Sends a Ctrl Alt Del command to the local system Exits the program Please Note This does not close the session 39 Instruction Manual Set Video Parameters Clicking on this button brings up the Video Settings dialog box Sa rm na Min Max Min Max Q
30. nected to the SV1107IPEXT e Pentium III 1 GHz processor or higher e A screen resolution set to 1024 x 768 e A browser supporting 128 bit SSL data encryption e Recommended Internet connection speed 128 kbps or higher e For the browser based Windows Client you must have DirectX 7 0 or higher installed e For the browser based Java Applet you must have Sun s Java Runtime Environment Version 6 Update 3 or higher Connecting from your Local Network 1 Ensure the remote computer is connected to your network 2 Ensure the SV1107IPEXT is connected to your local network 26 Instruction Manual 3 Open a web browser on the remote computer 4 Type in the IP Address you wrote down in step 6 of SV1107IPEXT Initial configuration for example http 192 168 1 60 then hit the enter key 5 You will be taken to the SV1107IPEXT Logon screen 6 Enter your user name and password in the spaces provided and click on Logon This brings you to the SV1107IPEXT main screen Using The Windows Client 1 After you log in click the Windows Client icon Please Note You must have DirectX 7 0 or higher installed P on your computer Windows Client Some browsers may not allow the client to run directly in their window If this is the case you will be asked to Save to disk direct the file to be downloaded to a convenient location such as the desktop then with the browser still open double click on the downloaded application
31. on ClEnable SMTP server O My server requires authentication Account Name Password From To Explanations of the fields are given in the table below Field Explanation This is the port number that must be specified when entries are between 1 65535 Program connecting from the Administrator and Windows Client Valid entries are between 1024 60 000 Java This is the port number used for Java connections Valid Instruction Manual IP Address The SV1107IPEXT can have its IP address assigned dynamically at boot up DHCP or can be given a fixed IP address Please note If you wish to access the SV1107IPEXT from the Internet assign a static IP address as you will need to configure your router to forward the port to the SV1107IPEXT and an IP address is the most reli able way to connect To specify a fixed IP address select the radio button titled Set IP address manually and fill in the IP address you wrote down in the preliminary steps See pg 5 The subnet mask is 255 255 255 0 The Default Gateway is the IP Address of your router DNS Server The SV1107IPEXT can have DNS Server Address assigned automati cally or a fixed address can be specified e For automatic address assignment select Obtain DNS server address automatically Recommended e To specify a fixed address select Use the following DNS
32. over the Internet The SV1107IPEXT Server Remote Control KVM over IP also offers the ability to transfer files to the server from a remote location as well as the ability to upload files to a Virtual Media USB 2 0 RAM port The Virtual Media port acts as a virtual USB port allowing files and data to be ac cessed as if it originated from a local USB port simplifying software or operating system updates and installs via an Internet connection Features e USB virtual media port for disk emulation and file transfers including complete remote application and operating system installations e SSL 128bit encryption e Flash upgradable Package Contents e 1x6 CATS cable e 1 x Power adapter e 1x SV1107IPEXT unit e 1x USB console cable e 1 x USB KVM cable set e 1 x User manual e 1x Virtual Media USB Cable Mini B to A e 1 x Mounting bracket Instruction Manual Hardware Requirements For best results we recommend that the computers used to access the SV1107IPEXT control unit have at minimum a Pentium III 1 GHz proces sor with the screen resolution set to 1024 x 768 e Browsers must support 128 bit SSL data encryption e Recommended Internet connection speed at least 128 kbps e For the browser based Windows Client you must have DirectX 7 0 or higher installed e For the browser based Java Applet you must have Sun s Java Runtime Environment Version 6 Update 3 or higher e Your router and ISP must support Port For
33. re which hotkeys perform the actions The actions are listed in the left panel the corre sponding hotkeys that invoke them are shown in the panel at the right Hotkey Setup e Hotkeys Substitute Cirl Key Keys an 30 Instruction Manual To customize a hotkey combination 1 Highlight the Action and then click Start 2 Key in the Function keys one at a time The key names appear in the Key field as you press them 3 When you have finished keying in your sequence Click Stop 4 Click Set Repeat for any other actions you wish to change 5 Click Close Please Note You can use the same function keys for more than one action as long as the first key is not the same For example you can use F1 F2 F3 for one action F2 F1 F3 for another F3 F2 F1 for a third etc An explanation of Hotkey actions are given in the table below Action Explanation Ends remote connection to the Exit remote location SV1107IPEXT returns to local operation Adjust Video Brings up the video setting dialog box Toggle OSD Toggles the control panel Off and On Toggles the screen display between full Toggle screen mode 99 screen and windowed modes This utility synchronizes the local and remote mouse movements following a Adjust mouse change in video resolution After invoking this utility simply click the local mouse pointer on top of the remote mouse pointer Although all other keyboard input
34. rk Firewall and make any configuration changes if necessary 44 Instruction Manual Troubleshooting General Operation SV1107IPEXT is acting erratically Press and hold the Reset button for at least three seconds My Virtual Media device is set to read only under Windows Vista and cannot be made writable Due to Windows Vista security features no data can be written to a Virtual Media device Under Windows 2000 2003 XP you have the option to make the Virtual Media device read only or read write The Java Applet Java Applet will not connect to the SV1107IPEXT 1 Java Runtime Environment Version 6 Update 3 or higher must be installed 2 Close and restart the Java Applet Java performance deteriorates Exit the program and restart National language characters don t appear When entering national language characters If your keyboard is set to a non English national language layout you must set the remote comput ers keyboard layout to English 45 Instruction Manual When I log in the browser generates a CA Root certificate is not trusted or a Certificate Error response The certificate name is not found on Microsoft s list of Trusted Authorities The certificate can be trusted For mouse problems see Additional Mouse Synchronization Proce dures The Windows Client Windows Client will not connect to the SV1107IPEXT DirectX 7 0 or higher must be installed on your computer Remote mouse pointer
35. ssary software for creating the PEM file the fol lowing is an example of a command used to generate the file 21 Instruction Manual Enter the following command openssl req x509 nodes days 365 newkey rsa 1024 keyout mycert pem out mycert pem In order to use a custom SSL certificate the created PEM file must then be uploaded through the web interface User Station Filters MI IP Filter Enable include exclude E MAC Filter Enable include exclude SSL Certificate File es os Click on the Browse button and locate the generated certificate file then click on the Open button The listing for the file will appear in the text box next to the Browse but ton Please verify that the correct location has been designated and click on Upload to upload the file User Management The User Management page is used to create and manage user profiles Up to eight user profiles can be established To add a user profile fill in the information requested in the User Info panel and click Add The user s name appears in the User List panel 22 Instruction Manual To delete a user profile select it from the names displayed in the User List panel and click Remove The user s name is removed from the User List panel To modify a user profile first select it from the list in the upper panel then change the information that appears in the User Info dialog box The Re set button clears all the information show
36. t least one free service If it does not or you have a different preference an Internet search for Dynamic DNS will produce a rather large list from which to choose 3 Contact the service of your choice To save time and frustration later please spend the time to read all of the instructions on their site prior to beginning 4 You will have a hostname like abcde serviceprovider something the actual formats differ between services but the basics are the same as well as a small application downloaded and installed from the service that will periodically report the current external IP address to that service Login to your router s setup and look for a page called Port Forwarding it should look similar to this Ports to Open Name Schedule a L IP Address 0 0 0 0 Computer Name 5 If a static IP address was assigned to the SV1107IPEXT enter it in the space provided 43 Instruction Manual If you are using Automatic addressing click on the drop down arrow labeled Computer Name and select the SV1107IPEXT by name 6 In the Ports to Open TCP space enter 9000 9002 or the port numbers you chose and set the schedule Activate Port Forwarding by placing an X in the box on the extreme left 7 Save your changes and restart the router 8 When the router has rebooted start your browser and enter your DYNDNS host name You should now be able to connect to the SV1107IPEXT from the Internet 9 Restore your netwo
37. the center block labeled Subnet Sie eee etme Creo ree the appropriate IP settings Mask enter 255 255 255 0 Click on OK then wait a few fore a moments for the computer to refresh 255 255 255 0 its IP Address Windows Vista O o A WB N Enter the Control Panel select Network and Sharing Center Select Manage network connections Select Local Area Connection then right click Properties Highlight Internet Protocol Version 4 TCP IPv4 Select Properties Select Use the following IP Address then in the top text block labeled IP Address enter 192 168 0 65 In the center block labeled Subnet Mask enter 255 255 255 0 Leave the Default Gateway blank Click on OK then wait a few moments for the computer to refresh its IP Address SVIO7IPEXT Initial Configuration 1 Open your web browser You will get a Page cannot be displayed error message this is normal File Edit View Favorites Tools Help Gui La A dI Address http 192 168 0 60 2 In the Address line type http 192 168 0 60 then press Enter ite Certified by an Unknown Authority Unable to verify the identity as a trusted site ay Possible reasons for this error po cedaiipa site pretending to be IOGEAR RISE id 3 When the certificate windows pop apa een owe ste eee up accept them cfr cong teat you idee ths stes ret chy Are you willing to to accept this certificate for the purpose of id
38. tificate is incomplete due to a server misconfiguration You are connected to a site pretending to be IOGEAR possibly to obtain your confidential information Please notify the site s webmaster about this problem Before accepting this certificate you shoud examine this site s certificate carefully Are you willing to to accept this certificate for the purpose of identifying the Web site IOGEAR O Accept this certificate permanently Accept this certificate temporarily for this session O Do not accept this certificate and do rot connect to this Web site 2 When the SV1107IPEXT login page appears provide a valid username and Password and click on Login By default the username and password are User name administrator Password password Instruction Manual The SV1107IPEXT Main Screen appears StarTech com A The Main Screen consists of Administration icons arranged horizontally across the top of the screen see pg 15 and Utility icons arranged verti cally on the left side of the screen described in table below Utility Icons Apply Saves the changes you make in the administration dialog boxes but does not implement the changes which go into effect when you enable Reset on exit see Customization and log out Windows Client Allows users with the proper permission to connect to the SV1107IPEXT using Windows software to remotely control the server Java Applet For platform indep
39. uality k a Low High Sensitive LI Please Note We recommend that you perform Auto sync immediately following connection to ensure proper mouse synchronization Keypad Since some local input keyboard combinations cannot be captured and sent to the SV1107IPEXT the Keypad provides a one click implementa tion of their actions on the remote system Tab Reset emtese i TRO i __Printscrn a Alici mne csc VIENNE amine SII a masini 40 Instruction Manual Mouse Synchronization At times the local mouse movement may lose sync with the remote mouse movement You can try getting them back in sync with fast mouse synchronization by moving the mouse pointer down into the Java Applet toolbar If that does not help run Auto sync as discussed on the previous page 1 If Auto sync does not resolve the problem the Mouse Synchronization function can get them back into sync This is similar to the Mouse Synchronization feature of the Windows Client 2 Click the Mouse Synchronization button The remote mouse pointer moves to the upper left area of the screen 3 Move your local mouse pointer directly over the remote mouse pointer and Click mouse adj The Message Board Please refer to pg 34 for a detailed explanation of the Message Board function Administrator Reset The following procedure will reset the default username and password in the event that the Username and Password information has become corrupt
40. ut all our products and to access exclusive interactive tools such as the Cable Finder Parts Finder and the KVM Reference Guide
41. warding to allow access from the Internet Video The SV1107IPEXT unit supports the following resolutions and refresh rates Resolution Refresh Rates 640x480 60 72 75 85 720x400 70 800x600 56 60 72 75 85 1024x768 60 70 75 85 1152x864 75 1280x1024 60 75 Operating System Support Windows 2000 or more recent Linux RedHat 9 SuSE 10 Mandriva Mandrake 2007 UNIX AIX 3 FreeBSD 6 Novell Netware 6 Instruction Manual Hardware Guide Component Description 1 Reset Switch 10 100 Mbps LED System Reset Pressing and holding this switch in for more that three seconds performs a system reset Restore Factory Default Settings Power off the SV1107IPEXT then press and hold the reset switch for at least 3 seconds while reconnecting power Please Note This will not reset users or passwords ORANGE Indicates 10 Mbps connection GREEN Indicates a 100 Mbps connection 3 Link LED Flashes GREEN to indicate that a Client program is accessing the device 4 Power LED ORANGE SV1107IPEXT unit is powered and ready to operate 5 LAN Port The network Ethernet cable connection Instruction Manual Hardware Guide Cont d VIRTUAL MEDIA Component Description 1 Power Jack The power adapter connection The connection for the cable that links the e POKUM Por
42. y Setup Connect the SV1107IPEXT and your computer to your network using the following diagram This is a preliminary set up so no other connections are needed SV1107IPEXT Ethernet Cable Supplied Most home networks use automatic IP Addressing and the SV11071 PEXT is provided with a default fixed IP address of 192 168 0 60 There fore to log in for the first time you must have your computer and the SV1107IPEXT on the same network Be sure to write down your existing settings prior to changing anything so you can return to them after the initial set up The instructions on the following pages will explain how to put your com puter and SV1107IPEXT on the same network the first set of instructions cover Windows XP and 2000 the second set explains Windows Vista Instruction Manual Windows XP and 2000 1 4 Click on the Properties button 5 Click on the Radio button titled Use the Right click on Local Area Connection Select Properties Under the General Locate and double click on the Network Connections icon within the Windows Control Panel and Printer Sharing for Microsoft Networks sed Version daoa or Wireless network connection Pi pn Dsmey Mapper I O Driver Link Layer Topology Discovery Responder RRA BE tab highlight Internet Protocol TCP IP following IP address In the top text block labeled IP e a Address Enter 192 168 0 65 TTT In
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