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User Manual - Upgrade your Credit Card Machine. Dialup

1. In taxes by selecting Tax are included in the price tab you can change your preview setup e Select Yes the taxes are included in the price or No the taxes are not included in the price e This option will add a Take out button to the Payment Screen that will add a Take out message to the customer s ticket Also you can add a special tax to a Take Out item by going to items configuration Note Depending on the business type you choose this option may not appear F item Price Tax Take Away Barcode 2 00 6 6 2 00 6 6 Page 120 of 151 network 3 9 Recommended tip naart Tone ae e Do you want to automatically apply a tip Continue percentage when collecting a sale Yes It will automatically be proposed Will not be proposed automatically Tips percentages can be applied automatically when collecting a sale Here you can choose to enable or disable this option Page 121 of 151 ed Fin gay HioPOS plus User Manual 3 10 Date and hour lt February 2011 Change date 1 Mon Tue Wed The 3 10 17 24 You can change the date and time Page 122 of 151 network 3 11 Item New family Enter a new family boy You can always add or delete families and items You can choose from the library or enter a new family name You can also add or delete items to existing families In the items menu when you activate th
2. Page 78 of 151 network 3 1 Company Company data Enter E S a f ZipCode Oy State Province B Print Type 1 Type2 Type3 9 6 Edit header lines Edit footer lines Modify subtotal footer You can edit your company data anytime you want Choose a different ticket format Edit headers and footers Upload a company logo Go to the next page Remember this information is only going to show in the sales tickets and you can omit any field desired Page 79 of 151 Reming Ho PS plus User Manual 3 1 1 Upload your company logo save in a USB pen drive the logo of your company in a jpg format Do this in a personal computer Put the USB pen drive into the USB port located underneath the screen on the right side Select the square that says Select Logo select D unit that has a picture of a camera The pictures that are in the USB pen drive should be at the right side Select the picture with your finger Page 80 of 151 HioPOS plus User Manual Restaurant Managment You can zoom in and out the picture using your fingers You can rotate the picture 90 degrees Once you are satisfy select Finish Page 81 of 151 RedFingay network HioPOS plus User Manual Restaurant Managment RedF in gt The Burger 5555 NW 55 5T 55555 Mismi Phone 555 555 5555 L0 13 20 Administra ot l 9555 L hee of Gee i State Province TOTAL TO
3. a AO HipPos x FF ded Prova S Canon Devices F New device DISPLAY THERMAL PRINTER Senal port COM 1 Windows USBO001 CASH DRAWER USPayment RJ11 Terminal T931010458 The Wizard will guide you thru the initial setup from the Devices step while automatically populating several steps of the configuration such as Company information Users etc For reference please see the initial setup section of this manual Repeat all this steps with each slave until your complete HioPOS system is done Page 145 of 151 Reding Ho POS plus User Manual 4 2 Stand alone configuration After performing the entire initial setup in one HioPOS plus do the following Congratulations for choosing this solution You will be guided during the configuration process Select one option Start a new Installation Connect with existing database Connect to other terminals Restore previous backup Perform a backup using a USB memory device on the already configured HioPOS plus Manually configure the next machine by connecting a network cable from the terminal to the router for internet access If applicable connect the cash drawer cable or any other peripheral accessory From the initial setup screen select Resotre Previews Backup and connect the USB Memory device from the first machine backup This will download the initial setup from the first machine users items families etc into the second machine Do this for ev
4. User Manual HioPOS plus New Hardware Version Document 1 0 Copyright 2011 RedFin Network Inc All Rights Reserved Introduction Visit us at http www redfinnet com Copyright 2010 RedFin Network Inc All Rights Reserved Congratulations on the selection of the HioPOS plus the all in one Point of Sale self installable and easy to use solution for your business Your opinion is important to us If you have any suggestions feel free to contact us Thank you for choosing HioPOS plus RedFin Network 1500 W Cypress Creek Rd Suite 411 Ft Lauderdale FL 33309 Technical Support Email support redfinnet com Ph 866 834 9576 Monday thru Friday 9 00am to 5 00pm EST Page 2 of 151 EMD Le PIPE se CLIN E EAE E aneateedaananstaan 2ammeere ences 6 Ted WECO reser catesceuecsceseesimatcranceatexstnaasdeeradcaneassageaanmemientvvadteenteiaaieteueineniecntects 6 1 2 Select your Business Type cccccsesseecsscsesesecsessesceeseseessessesseseesaesessaseesenseneen 7 Bo e ate AGL MIME ena e E E A E E 8 14 TeS EONO msira aE A E EE rrr 9 19 CUMEnNCIES oesie Eo n EEES SE EENIAS AEE 12 LO DVICE enar E E EEE EEE E E 13 IT Compan Daa ENOT prenerie E e N EES EEN 14 1 8 Payment Means siscesasncessancesannnsannagantaieysctanscnasanititeessatsnbenvateietamnagt axeananeeniaenninens 15 LS USES ENO oaee EE E E EEE E E O 16 1 10 Items Te IMC csiaus sees tetccen cnstenecscussenesccive uesnatunesscraueonouaemniatacuperenasveutounerieeia
5. a a HI POS Users Enter Mary Ua X Dokto uar On the right side windows you can select each of the users to assign their Time Sheet Passcode The time sheet Passcode is only for the user to clock in and out Not to be confuse with the user Passcode to log in the sales screen Page 17 of 151 network 1 10 Items Enter Create the families and items 2 Ex Help Previous Cancel Items Enty Add family ae New family Enter a new family oy You can take advantage of the built in families and items database Start by creating a family either from the library or by typing your own family Family refers to a heading for multiple items that are alike For example Family gt Soda Items Coca Cola Pepsi Sprite etc Once selected or saved the wizard will go to the next step Page 18 of 151 ed Fin ga HioPOS plus User Manual ort 1 10 1 Select a family Select the family of items to be added HL POS A Continue Items Enter Add family Select a family You can select from the library a predetermined family Select Continue for next step Page 19 of 151 Reding Ho pus User Mara orl 1 10 2 Select the items to add Select the items that will be in the family previously selected HL POS Select the items to add Aquafina Dole Light Dr Pepper Cancel Once you choose the family select which items will be available at your store Remember to scroll dow
6. Audit Compare axes Today Week Month Year filters Preview ak ie Taxes induded Accumulated S002 e046 No 50 80 2 87 T 5 00 97 68 2 30 F 5 00 ROT 1 15 70 00 1 15 F 5 00 1 15 7 5 00 1 00 057 F 500 0 00 000 0 00 0 00 000 0 00 174 00 This Report can be viewed by Today Week Month Year and custom Filter By selecting Amount or Qty you can change the indexing of the items reported You can filter out the items of just one family by selecting Family Rank and choosing which family To include the taxes in the amount shown for each item check the box next to Taxes included To see a preview for a print out of this report select Preview then select Print Page 65 of 151 network 2 9 2 Sales by Family Preview Taxes included Accumulated Soft Drinks 142 00 81 61 STeT Entree 30 00 17 24 00 98 05 Appetizers 2 00 1 15 710 00 174 00 This Report can be viewed by Today Week Month Year and custom Filter By selecting Amount or Qty you can change the indexing of the families reported To include the taxes in the amount shown for each item check the box next to Taxes included To see a print preview of this report select Preview then select Print Page 66 of 151 Regina pus User Manual 2 9 3 Sales by User or Cashier Preview
7. Sera Mest Dr Pepper Aquafina By Selecting Assign colors and select either the item or the family you can change the color for the pallet on the right side Page 127 of 151 Reding Ho pus User Manual Heip Sort items OE EE EA T seals Re A Dr Pepper Aquafina Take a picture to your Plug in your camera teme into a USE port By selecting Assign images you can either select images from the HioPOS plus database or directly from your digital camera Select Pictures button for HioPOS plus pictures Select Camara button for digital camera Page 128 of 151 Vor i Heip Items Enter Sort items B assign colors J Assign images P E n ey QUAFINA Or Pepper Aquafina purece DRIAN You can select pictures from your HioPOS plus database Page 129 of 151 Reding Ho pls User Mana Ttems Enter 9 Sortitems Assign colors F Assign images Selecting pictures from your digital camera Select the item that you want to add the picture to Select the picture from the right menu Image Suat Eman FreeDigitalPhotos net Page 130 of 151 RedFin network HioPOS plus User Manual Restaurant Managment You can zoom in and out with your fingers Rotate 90 degrees select Ok once you are satisfy with the picture Image Suat Eman FreeDigitalPhotos net Page 131 of 151 Reming Ho PS plus User Manual network 3 12 Pricelist e m E iff E
8. 12 underneath your HioPOS Please refer to the diagram When finished select Continue to move on to the next step fp E a a EES ES eee inane 23456789 10 11 12 Page 13 of 151 RedFing network 1 7 Company Data Enter Enter your company s information ZipCode State Province Edit header lines Edit footer lines u AjI 2010 14 22 Senen 1 i Seal Nme of Gama i TOTAL TO PAY Payee Mesi HioPOS plus User Manual ee ype 2 wes Modify subtotal footer J B B B o p Here you can enter your company information You are not required to fill in all fields The information entered will show on the ticket receipt You can upload your logo into the HioPOS plus See page 80 You can add headers and footers to your ticket and footers to the subtotal ticket You can select from three different ticket designs When finished select Continue to move on to the next step Page 14 of 151 Revi HoPOS plus User Manual 18 Payment Means Choose the payment methods that you will accept cs r X i D Lini Previti Cancel Payment Means Continue Select the Payment Means that you will accept Select the types of payment that you will accept in your business HioPOS plus by default will have preselected Cash and Credit Card Do not setup Debit Card if your HioPOS reseller did not provide you with a Pinpad for Pin Debit transactions Do not setup EBT Card and EB
9. 2 1 POS Functions List of daily Point Of Sale Functions Configuration Consult PEA AQUAFINA Aquafina Dole Light za JORAN Mis eauitt Sierra Mist Squirt e Cash in Will record a Cash in transaction into the HioPOS Putting cash into the cash drawer e Cash out Will record a Cash out into the HioPOS Taking Cash out of the cash drawer e ZCashcount Explained in the next page e X Cashcount Will record and give a partial report of activities This action will not affect the Z Cash Count at the end of the day e Open Cashdrawer Some of this function will not show if the user does not have permission Page 54 of 151 RedFin network 2 7 1 CashIn Restaurant Managment O Help Open Cashdrav New cash in 0 00 0 00 0 00 0 00 0 00 0 00 HioPOS plus User Manual A Cash In transaction will record any transaction that will positively modify the cash drawer Selecting the plus sign will open a window where you can enter the amount of cash by denomination The user can write a specific note to identify the transaction For example putting the morning starting cash balance into the cash drawer Select Save and a print out ticket will print Page 55 of 151 network 2 7 2 Cash Out Restaurant Managment Help Open Cashdrav New cash out Currency The Burger 5555 NW 55 ST 55555 Miami Phone 555 555 5555 Cash Out 16 Feb 2011 Administrator
10. Network Cable Gs 7 To Internet able 4 Modem HioPOS plus network Kitchen eS Router setup Printer 1 ce Gateway 192 168 1 1 IP 192 168 1 151 Ay Subnet Mask 255 255 255 0 IP Range 192 168 1 2 to 192 168 1 150 Note Please refer to the Kitchen router instruction manual to Printer 2 properly configure IP 192 168 1 152 Note The preferred method to connect a HioPOS to a network is with a network cable Page 150 of 151 EULA 6 1 End User License Agreement for HioPOS p us The software referred to this License Agreement is owned by ICG here in after HioPOS and 1s protected by laws and international treaties on Intellectual Property and Copyright This software is license for use not sold This contract is a legal license agreement between you either a natural person or legal entity and HioPOS regarding this software which includes or may include associated media printed materials and any documentation you are online or electronically By installing copying or otherwise using the software you accept all the obligation stated in the terms of this contract the end user license agreement 1 Licensing This contract gives the licensee the right to run the software on the HioPOS PC on which you received it To run the software on a local network or remotely you must acquire a dedicated a license for every PC on which the software is installed and or run You may not share or use a single software on different computers s
11. Notes Paying food delivery A Cash Out transaction will record any transaction that will negatively modified the cash drawer Selecting the plus sign will open a window where you can enter the amount of cash by denomination The user can write a specific note to identify the transaction For example Paying a special truck delivery fee Select Save and a print out ticket will print Page 56 of 151 ed Fin gay HioPOS plus User Manual 2 7 3 2ZCashcount Currency Detail Cash EE 4 45 58 F 10 00 To close your POS session you must do a Z Cashcount every night or every shift change First enter the amount of cash that you have in the till You can either enter the amount counted or count and declare each bill and coin denomination separately Second enter the total amount of credit card transactions done in that particular terminal Afterward do this with each type of payment that you accept in your business Finally select Finish in the upper right corner of the screen Page 57 of 151 RedFinga network Help Finish Z Cashcount Pos 1 Session 4 HioPOS plus User Manual Pos Closing 28 Oct 2010 12 37 Summary Dollar Payment Mean Posted Calculated Difference Cash 91 25 30 10 121 35 Credit Card 45 58 4 53 41 05 Total cash 136 83 25 57 162 40 Breakdown by payment mean Dollar Credit Card 1 Sales 1 Tips Cash 1 Returns 1 Tips Seller Summary Name You
12. Taxes induded Accumulated 174 00 10000 wios 100 00 174 00 This Report can be viewed by Today Week Month Year and custom Filter By selecting Amount or Qty you can change the indexing of the families reported To include the taxes in the amount shown for each item check the box next to Taxes included To see a print preview of this report select Preview then select Print Note The difference between a User and Cashier is that the User is the one who opens a sale and leaves it on hold The cashier is the one that totalizes and charges a sale that is on hold If the person that opens a new sale and he or she also totalizes and charges it the User and the Cashier report will show exactly the same data Page 67 of 151 RedFin gm network 2 9 4 Payment means Position Description 1 Cash 2 Credit Card 186 17 HioPOS plus User Manual This report will show you the breakdown on the amount collected on each payment mean This Report can be view by Today Week Month Year and custom Filter To view a print preview of this report select Preview then select Print Page 68 of 151 Regina pus User Manual 2 9 5 Payment means by User Today Week Month Year Filters Preview Amount 186 17 WOH 186 17 This report will show you a report of payments received by users By selecting the plus sign you will
13. User Manual gt 7 Water New person You will know that you are in training mode because the message training shows on the most upper right corner of your HioPOS plus screen All the transactions that you do in training mode will not be saved Page 106 of 151 Reding Hho plus User Manual RA avis Coca Cola Light Sierra Mist To exit from training mode Select Exit Training from the POS menu at the top of the sales screen Page 107 of 151 ed Fin gay HioPOS plus User Manual 3 4 Payment Means Hy Hos a Add Help New k Payment Means fi ls oo You can add or delete forms of payments To add new form of payment select Add and follow the instructions Page 108 of 151 Regina pus User Manual 3 5 Backup Make backup e iy 5 Restore previous You can backup your data on to a USB pen drive Go to the next page You can restore a backup from a USB pen drive You can delete excess data from the HioPOS plus by selecting Sales Historic Always back up the data into a USB pen drive before deleting it Page 109 of 151 dFin g HioPOS plus User Manual network To perform a back up or restore a backup Connect the USB pen drive into the USB port in your HioPOS plus located underneath the screen on the right side Page 110 of 151 network 3 5 1 Make Backup Restaurant Managment Make backup ra Fa Pi Existing Backup Make backup Restore previous b
14. can view the report on screen or print out to keep a record By default the Z Cashcount does not close the Credit Card Batch Your reseller must setup up to do an auto settlement in the Payment Gateway or you can make your HioPOS plus close the batch when you perform a Z Cashcount To setup your HioPOS plus to close the batch when performing a Z Cashcount or to manually close your credit card batch please refer to the page 85 in the configuration section of this manual Page 58 of 151 RedFin gm HioPOS plus User Manual Z Cashcount The system can t do the Batch Settlement You should do it manually Page 59 of 151 RedFin network 2 7 4 X Cashcount Recurrent Managment The Burger Federal Tax ID Pos Control 16 Feb 2011 13 12 Summary Dollar Payment Mean Cash Total cash 324 02 Breakdown by payment mean Dollar Dr 12 18 6 56 638 20 320 00 324 02 Amount An X Cashcount is the same report as a Z Cashcount but will not close the POS Page 60 of 151 HioPOS plus User Manual 2 8 Purchasing screen u g Stock Coca Cola Purchase Stock 03 May 2010 Stock to GF May 2010 11 36 gt Purchased ur Units to buy Stock Stock to Go May 20rd 1I 36 Units to buy Coca Cola Light Shock tock to GF May 2010 11756 Purchased units Cac units Units to buy Oa Stock tock to OF May 2010 11 36 Purchase Units to buy Consult You can consult previews of purchase
15. eee ee ee ee eee 26 Feb 2011 Z CashCount 0 0 Seller Summary Name Operations Amount Total 0 nae R 0 00 Amount Total 0 Sales Summary Number of sales Returns Number Retumed Items Number Returns Amount Amount discounts Amount Complementaries Sales Amount Sale average Taxes Summary Descrpbon 0 00 bss ia SF SE SEE BSE SS Summary by families You can print a Z Cashcount report for a period of days select the magnifying glass and enter the starting date and the final date for the report Page 51 of 151 RedFingay network 2 6 5 Consult Cash In h Restaurant Managment Consult Cash In Pos 2 Period 16 Jan 2011 16 Feb 2011 The Burger 5555 NW 55 ST 55555 Miami 16 Feb 2011 13 08 555 555 5555 Administrator You can consult previews Cash In and reprint them HioPOS plus User Manual You can narrow your search by selecting the magnifying glass and select a period Page 52 of 151 network 2 6 6 Consult Cash Out Restaurant Managment Consult Cash Out Pos 2 amp Period 16 Jan 2011 16 Feb 2011 The Burger 5555 NW 55 ST mp Sapri z 55555 Miami Administrator 16 Feb 2011 13 08 555 555 5555 Administrator 16 Feb 2011 13 09 You can consult previews Cash Out and reprint them You can narrow your search by selecting the magnifying glass and select a period Page 53 of 151 Reming Ho PS plus User Manual
16. measure in case the Biometric Reader is not working Page 97 of 151 RedFing network HioPOS plus User Manual Restaurant Managment Users Enter Newiker amp Delete user _ Use time clock control Perm em issions Existing users 3 Administrator CE Waiter Daily Closing Z Report POS Consult X Report Statistics et Eran Make discounts Passcode Optional Change prices Void Return sale lines Changing the color or adding a picture to user Select the square of the user Page 98 of 151 RedFing network HioPOS plus User Manual Restaurant Managment Use time clock control Existing users B Administrator LE From the pop window you can change the color of the user s figure or you can select Select photograph to add a picture to the user Page 99 of 151 Reming Ho PS plus User Manual Prosy N ee z TAL T is La il u Save in a USB pen drive the pictures of the users in a jpg format Do this in a personal computer Connect the USB pen drive into the USB port in your HioPOS plus located underneath the screen on the right side Or connect your digital camera in the HioPOS plus USB port directly After connecting your camera or the pen drive select the D Directory Your picture will be show in the right menu select the picture with your finger Image Louisa Stokes FreeDigitalPhotos n
17. orders Barcode Will let you change the input of data from families and items to bar code scanning Stock you can consult the amount of each item Go to the next page Cancel The purchase order Finish The purchase order Page 61 of 151 Rearing HPS plus User Manual 2 8 1 Consulting Stock select Stock Select the filter field to choose which family of items you want to consult You can select a specific family or you can check All for all the families and items Select Ok Page 62 of 151 network Reding oP plus User Mara Stock Monday May 03 2010 Once the report shows on the screen you can print it by selecting Print Page 63 of 151 network 2 9 Statistics screen Sales Average of the last four weeks 174 00 174 00 15 82 15 82 Sales Select the Sales tab You can see a graph for Week Month Year History or Hours by selecting the corresponding buttons You can view the data and preview a print out by selecting Preview You can also view a report within a custom set of dates by selecting Filters If you want to include the taxes collected in your report check the box next to Taxes included Page 64 of 151 RedFingay network 2 9 1 Sales by Item Coca Cola Beef fried rice House Special Boneless spare ribs Egg drop soup 7 UP Beef chow mein Xtra Cheese COKE LUCK CAT HioPOS plus User Manual
18. required to have information If any field is left blank HioPOS will not import the item Fall eS EE z IF conditional Formatting ge Insert ie z me A ES Eza s 5i Format as Table 3 Delete Paste J ate Iu SEE ry a Sort amp Find amp z je 3 E E Ey Cell Styles irom ae ake Select Font Alignment Number Styles Cells Ready Page oft Note If a required cell is left blank HioPOS plus will not be able to import the file 3 Enter in the Tax ID column for items to be taxed corresponding state tax code and items that will not be taxed 113 remember this fields cannot be left empty 4 Fora list of State s TaxID go to the attached table on page 135 5 Once all the items are entered into the Microsoft Excel spreadsheet Save as this document as a XML Data file Page 135 of 151 Re dFin network HioPOS plus User Manual Staa a 4 HioPOS gt Import to HioPOS Date modified Type Size F D timani No items match your search J file server Front offi MH Desktop El Recent Places s Computer Tags Add a tag Hide Folders Tools v Cancel 6 Save the xml Data document in a USB pen drive and plug it into your HioPOS is In the HioPOS Select Items Import from the configuration menu WARNING HIOPOS WILL FAIL TO IMPORT THE FILE IF IT IS NOT IN XML DATA FILE FORMAT NOTE SC
19. select send HioPOS will give a print out receipt stating the balance of the Gift Card Page 34 of 151 network 2 3 5 1 Reload Gift Card ek OE KKK 0014103 Expiration dale Month Year 43 76 Amount 10 00 select the Reload button swipe the Gift Card and enter the amount to be reloaded into the gift card in the Amount field Select Send amme On B l eT oF SA en HioPOS will go to the _ sale screen to process the payment to reloading the ee E Gift Card AQUAFINA A i Follow the sales steps like s Cute Aquafina Diet MtDew any other Sale Page 35 of 151 network 2 3 5 2 Refund the Gift Card Refund Card number ttt ett os 0014103 _Expration date Month Year 43 76 _ Amount select the Refund button swipe the Gift Card enter the amount to be refunded into the Gift Card in the Amount field Select Send Do on r OC EN Then HioPOS will go to A A e the sale screen to process Sy Ty the payment to refund the Gift Card Follow the sales steps like A AET Arn AAE H any other refund sale ja fi i Akna Aquafina Diet MtDew Page 36 of 151 network 2 3 5 3 Using Gift Card as a payment mean Note To setup Gift Card as a payment mean go to Payment Means Configuration at page 108 After ringing up a sale and selecting Total from the sales screen Credit Card Debit Card Select Gift Card as
20. the type of payment Omps S Help Discount Cient Open Cashdray Continue Sale SUMMARY Swipe the card TOTAL TO PAY 1 06 p TENDERED Card number Payment means Reeth Expiration date Month Year Amount transaction Then Swipe the Gift Card Page 37 of 151 Reig HPOS plus User Maral ort 2 3 6 Using the Valutec Loyalty Card Function E I Rr Help Close Gift Card Loyalty Card Soft Drinks es Alcohol drinks fo gt DOr Pepper CHAMPAGNE 1X 1 00 i wf j AQUAEINA Aquafina gt eppe D el Sierra Mist Pepsi Cola RED BULL Sprite Bottle Water Select the items that the customer will buy After ringing up all the items select the Loyalty Card button Page 38 of 151 Redio oP pus User Manual Card number Expiration date Month Year select the function that you want to perform with the Loyalty Card Assign HioPOS will assign the current sale to the Loyalty Card Select the Assign button swipe the Loyalty Card and select Send HioPOS will proceed to the sales screen for the user to finish the sales transaction Redeem To redeem an amount from the Loyalty Card Select the Redeem button swipe the Loyalty Card enter the amount to be redeem and select Send Refund To refund an amount back to the Loyalty Card Select the Refund button swipe the Loyalty Card enter the amount to be refunded and select Send Acti
21. 68 2 9 5 Payment means by Usef 0 S E 69 2 9 6 Audit on Returns cceceeeeeeeeeeees spot A A E E A E ese 70 2 9 7 Audit on Discounts E E E E E E 71 2 9 8 Audit on Complementary 00 sini ca asia EEEE E 72 2 9 9 Audit in Time Sheet ccccceeeeee Faso EEE EE E 73 2 9 10 Audit in Remarks cccceseseeeeees pa tse sd E ncctd ped Moved acuta eGunteiteatuuinest 74 2 9 11 COMPAEN A E N sta eentat antenna 75 2 9 12 WANG S E E E T A E ASA A AE eeeos cease 76 2 9 13 FOLIO aroia PA E E ete E E ee teeeg 77 VAS CONTIG aO cacetectescesnecccsctassensenastccoasnscstava A 78 Dell COPAN eee tnt pen E E EE E S 79 3 1 1 Upload your COMPANY 1000 sisesrsierscsesrusn Sawtocdnsienrsvinansiurieduuinnsiiencubsandetestnciaeeurnabsenes 80 3 2 Terminal and Devices ccccescscsssessssscsessssseessesceesceesseeseesseeseasseeseatsaeseaeseesegs 83 3 2 1 CASEDA A WER Ce WICC ionin A A 84 3 2 2 USPayment device ccceecceeeen des dee von sae E TE 85 3 2 3 Scanner COVICE ccccseseseeesesseseeeeees E EE T E T 87 3 2 4 External Scale deVIC ccceeee dens E E E EE EET 88 3 2 5 Digital Fingerprint reader device sides nadia E TE E A A 89 3 2 6 Scale device eseeseeseesesesessessseesetees E E anna decihvasaetetavenpeauntuacecanasees 90 3 2 7 Kitchen printing PEE E E E E 92 3 2 8 Remote Kitchen printing device s sssssssssssrsrssssrrersrsrsrrsrsrsrnsrsrrsrsrnnnnrnrnnnnrsnnnnnne 93 SG terse ce pec
22. Alone with two Remote Printers HioPOS plus Routeror Network Switch To internet Modem Kitchen Printer 1 Router setup IP 192 168 1 151 4 Gateway 192 168 1 1 Subnet Mask 255 255 255 0 IP Range 192 168 1 2 to 192 168 1 150 Kitchen l Note Please refer to the Printer 2 router instruction manual to IP 192 168 1 152 properly configure Note The preferred method to connect a HioPOS to a network is with a network cable Page 148 of 151 network 5 5 Multiple HioPOS plus HioPOS plus Station 1 HioPOS plus Station 2 Wireless Network Router Ne t Yop c Network Switch Cg e Network Cable To Internet i Modem care ok wot wet HioPOS plus Station 3 Note The preferred method to connect a HioPOS to a network is with a network cable 5 6 Multiple HioPOS plus with Remote Printer s HioPOS plus Station 2 HioPOS plus Station 1 r j eN Routeror a ee Network Switch To Internet Modem Kitchen Router setup Printer 1 oY Gateway 192 168 1 1 IP 192 168 1 151 oe e Subnet Mask 255 255 255 0 ae IP Range 192 168 1 2 to 192 168 1 150 Note Please refer to the Kitchen router instruction manual to Printer 2 properly configure IP 192 168 1 152 Note The preferred method to connect a HioPOS to a network is with a network cable Page 149 of 151 network 5 7 HioPOS plus with HiOrder Blue Bamboo 2 HiOrder Wireless Y Router
23. F cilled T Grilled Aish Palomilla Chilled OTK Liver Steak Filet Steak Chop Italian Style Liver Steak E i p shrimp m Roast Chicken Ropa Vieja Creole Sauce Sirloin Steak Smoked Pork Surf SAGs Rare Medium Grilled BAnimp oa Sirloin Strip Add modifiers to give a special description to a specific item Modifiers will only print on the kitchen printer Modifiers can be created in the Item section of the configuration menu Please see the Items configuration help section at page 123 Page 33 of 151 Peeing HoPOS plus User Manual 2 3 5 Using the Valutec Gift Card Function select from the Sales Screen the Gift Card buttonon at the top menu Reload Card number Expiration date Month Year ry WARNING To be able to use the Gift Card program in the HioPOS plus your reseller must set you up with Valutec Gift Card Program Select the action that you want to perform with the Gift Card Reload HioPOS will or reload the Gift Card with money Please go to page 35 Refund HioPOS will refund money to the Gift Card Please go to page 36 Activate HioPOS will activate the Gift Card Select the Activate button swipe the Gift Card and select Send Deactivate HioPOS will deactivate the Gift Card Select the Deactivate button swipe the Gift Card and select Send Inquire HioPOS will consult how much money is on the Gift Card Select Inquire and swipe the Gift Card and
24. I Dasani Dory JUN Dole Light Dr Pepper Provides access to consult previous data in the HioPOS e Sales To consult sales void sales invoices and void invoices After consulting a specific ticket you can Reprint print Void return add Tip or convert a sale into an invoice Go to the next page e Purchase To consult and reprint previous purchases e ZCashcount To consult and reprint previous Z Cashcounts closings e Accumulated Z To consult and print a sum of all Z Cashcounts e Cash in To consult and reprint a previous Cash In e Cash out To consult and reprint previous Cash out Page 45 of 151 Regina pus User Manual 2 6 1 Consult Sales To add tip Void Return a transaction or transform a ticket to an Invoice after the transaction has been finished 5 3 2010 12 20 a Administrator 1 Chicken or Meat Empanadas 1 Croquettes Tax Base Florida Sales Tax Number of items 2 TOTAL TO PAY 2 1 Payment Mean Amount Credit Card 2 12 Go to consult a sale Select the ticket You can recognize it by the series number on the right upper corner of the ticket Select Tip on the right side of the screen to add an additional tip Go to next page select Void Return to void or return a ticket See page 48 Select Invoice to transform a ticket to an invoice By selecting the magnifying glass you can do a search for the ticket by date or by series number The difference between a Sales and an
25. Invoice is that a Sales does not have a customer assign to it and an Invoice is a sales ticket with a customer assign to it You can choose to see between Sales transactions Void Sales transactions Invoices transactions or Void Invoices transactions from the top menu on the left side of the screen Page 46 of 151 Reming Ho POS plus User Manual 2 6 1 1 Perform a tip adjustment Help Enter Tips Payment Mean Amount Tip Credit Card 2 12 0 00 Cash 0 00 0 00 Ok Select Add tip A numeric keypad will popup Enter the tip adjustment and press Enter Then Select Ok to finish the transaction WARNING TIP ADJUSTMENT MUST BE DONE BEFORE PERFORMING A Z CASHCOUNT IN THE CASE OF MULTIPLE HioPOS TERMINALS MAKE SURE ALL TIP ADJUSTMEN ON ALL TERMINALS MUST BE DONE BEFORE ANY Z CASHCOUNT ON ANY TERMINAL IS PERFORMED Page 47 of 151 RedFin network 2 6 1 2 Void Return a transaction Help Void Return Sale Fayment Mean Amount Tip Credit Card 2 12 0 00 Void Retum HioPOS plus User Manual aqui 5555 nw 55 st 55555 Miami 5 3 2010 12 20 O11T 4 a Qty Description Amount 1 Chicken or Meat Empanadas 1 Croquettes Tax Base Florida Sales Tax TOTAL TO PAY Credit Card To void or return a transaction select Void Return to register the transaction in the HioPOS Page 48 of 151 network 2 6 2 Consult Purchases Restaurant Managment Help Purchas
26. PAY a Edit header lines Edit footer lines Modify subtotal footer A erm ne Print Typel Type2 Type3 Now you have your logo on top of the ticket Remember that your HioPOS plus printer is a thermal unit and only prints in black and white so use a logo that is not to elaborated and many tones Page 82 of 151 P Fa n Finish New device z DISPLAY THERMAL PRINTER Serialport COM 1 Windows USB001 CASH DRAWER y USPayment RJ L S Terminal T931010458 Your HioPOS plus has 4 devices preconfigured into the machine WARNING DO NOT MODIFY OR DELETE THE DISPLAY AND THERMAL PRINTER DEVICES If your Cashdrawer does not open select the CASH DRAWER then select Configure to trouble shoot Refer to the next page If you want to make your HioPOS close the batch when you do a Z Cashcount select USPayment then select Configure Refer to page 85 To add a new device select New device At the following pages you have the instructions on how to set up each accessory that is compatible with the HioPOS plus Page 83 of 151 ed Fin ga HioPOS plus User Manual ort 3 2 1 CASH DRAWER device a Devices Cashdrawer name Test device External USB port LAN port RJ 45 Printer power PS 2 keyboard port 24V RJ 11 cash drawer port Printer USB port 2 USB ports Power connector 9 Parellel port 10 COM4 port I 11 COM3 port 12345 789 i 11 12 12 24V RJ 11 cash drawer p
27. REENSHOTS ARE MADE IN MICROSOFT EXCEL 2007 SPREADSHEET SCREENSHOTS MAY VARY IF ANOTHER SPREADSHEET IS USE Page 136 of 151 RedFin gg State s TaxID Table 113 Alabama NoTaxo ol 86 Arzona AizonasalesTax 6 57 Arkansas Arkansas salesTax 6l 60 Connecticut ConnecticutsalesTax 6l 61 Delaware Delaware salesTax 0 62 Florida FloridasalesTax 6l 65 idaho Idaho salesTax 6l 66 Ilinois ilinoissalesTax 625 68 lowa lowassalesTax 6l 69 Kansas KansassalesTax 53 70 Kentucky Kentucky salesTax 6l 71 Louisiana Louisiana sales Tax 72 Maine Maine sales Tax 73 Maryland MarylandsalesTax 6l Michigan sales Tax 6 79 Montana sales Tax o 80 Nebraska NebraskasalesTax 55 82 New Hampshire New Hampshire salesTax 0l 85 86 North Carolina North Carolina sales Tax 5 5 89 Oklahoma Oklahoma sales Tax 45 Oregon sales Tax 0 91 Pennsylvania PennsylvaniasalesTax 6l 93 South Carolina SouthCarolinasalesTax 6l Page 137 of 151 HioPOS plus User Manual RedFin jm 107 Tennessee Tennessee foodTax 6l 96 Texas Texas salesTax 625 e Moment _ Verpotaion Ta 8 Virginia sales Tax ior wenvi West Vigra sale Tox 6 No Tax 0 NoTaxo o Page 138 of 151 HioPOS plus User Manual network 3 16 HiOrder Hiorder Configuration WIFI configuration With a DLink access point 1 Nalwork Conhourak i ka
28. Remote Kitchen Printing page 93 You can see a diagram on where to connect each device into the HioPOS plus at page 147 Page 86 of 151 network 3 2 3 Scanner device aster ant Meret THERMAL PRINTER Windows COMS VO Port 16569 CASH DRAWER USPayment lt h F t Temiral 793 010453 Connect your USB Barcode scanner into one of the USB ports underneath the HioPOS If you select scanner a popup window will give you two options fi YF Test device Test device and remove device Page 87 of 151 network 3 2 4 External Scale device Resturant Managment Barcode by weight Barcode by amount Decimals number which include the weight 0 Item Code Amount Weight 0 0 0 0 0 You can also setup in your HioPOS plus how to read a barcode printed from an external scale Choose if the scale barcode print out works by weight or by amount Enter the amount of decimals that the scale uses Enter the prefix number from the scale Remember to enter the 5 digit barcode for the items the will be sold by weight in the items section Page 88 of 151 network 3 2 5 Digital Fingerprint reader device Festara Hinay DISPLAY THERMAL PRINTER Senal port COM 6 Windows COMS CASH DRAWER i USPaymernt VO Port 16569 Digtal fingerprint reader Terminal T9S101L0456 Connect your USB digital fingerprint reader into one of the USB ports underneath the HioPOS If you select the device a p
29. T FoodStamp if your HioPOS reseller did not provide you with a Pinpad for EBT transactions You can accept checks as form of payment but currently your HioPOS terminal do not process checks electronically Choose Credit if your reseller set up with a backup POS terminal to process credit cards when the internet is down With this payment means you will track the credit card transactions done on the backup terminal in the HioPOS When finished select Continue to move on to the next step Page 15 of 151 ariel 19 Users Enter Enter the users or servers that will use the HioPOS plus K Ootete uam w Daty ee Z Report POS Consult X Report MS Moke dacounts Pawscode Optoma Change prices Voul Return eo is You can add or edit users By default an Administrator user is already setup The administrator cannot be erased nor change the permissions Recommendation This user should be the owner s profile and it should have a Passcode This profile has all the permissions and cannot be uncheck You can assign a numeric Passcode to each user to log in from the Sellers screen to the Sales screen to protect each user s Sales screen You can edit by checking or un checking the permissions for each user You can activate the time clock control for users by checking the box in the upper right The tab Time Sheet Passcode will show Select it to assign another numeric passcode for each user Page 16 of 151
30. TO FINALIZE THE SALE ONCE A PAYMENT HAS BEING COLLECTED DO NOT SELECT CONTINUE SALE Page 40 of 151 network 2 4 1 Client Screen Use to enter client information for business with delivery Uo Discount Jient Continue Sale Finish Sale Telephone 4112 Aurora St Coral Gables Fl 33146 Phone 305 555 5555 4 23 2010 15 05 Administrator State Province Florida Sales Tax EMail tt TOTAL TO PAY Sale without taxes Profession Payment Mean Cash Without Chent It will only index the client s information through the client code when you want to retrieve the information of a recurrent client Enter the client code and select Enter from the numeric key pad This information will be shown on the customer ticket for the delivery driver Suggestion use client s phone number in the client code field to look for client information for a pizzeria or any other restaurant type that does delivery Page 41 of 151 Reming Ho POS plus User Manual 2 4 2 Split check Splitting a check to collect different payments from different parties How are the clients going to pay Each person will pay its own consumption The amount will be distributed in equal parts How many ways you want to split the check First You can select split by items whereas you are able to select which items will be on each check Or you can select to split the check in equal amounts second you ll be asked how many ways you
31. ackup Make backup now select Make backup now Select Finish when you re done Unplug the USB pen drive and store it in a safe place Page 111 of 151 RedFinggy network 3 5 2 Restore Backup Restaurant Managment a a _ Restore previous backup Ag nr Existing Backup Make backup 27 Jan 2011 13 54 110127_1354 zip Restore previous backup Restore backup PA S d _ Sales historic Select from which backup you want to restore the data select Restore backup Select Finish when you re done Page 112 of 151 HioPOS plus User Manual Reding Ho pus User Manual ort 3 5 3 Delete Sales Data Start Date rina Date 01 Jan 2011 15 Jan 2011 Sales historic January 2011 ma F Mere are sales since 24 E E Sun Mon Tue Wed Thu Select the historic period tq backup a gt From D1 Jan 2011 Restore previous Sales historic To delete history data from your HioPOS plus that is already backed up Select the date range of historical data that you want to erase The First time you select a date will be you starting date and second date that you select will be your end date The date range should be highlighted in orange You can scroll between months by selecting lt or gt arrows adjacent to the month Page 113 of 151 RedFing network Restaurant Managment Sales historic E There are sales since 24 Jan 2011 S
32. ax and enter the new tax When finished select Continue to move on to the next step Page 9 of 151 HioPOS plus User Manual RedFin gay network x Previous Cancel Tax are included in the price Continue Yes The taxes are included in the price No The taxes are not included in the P t e HioPOS will ask you if your items have the tax included in the price or not Select the choice that suits your needs e It will also ask you if you have a special tax for delivery Select either Yes or No This option will add a Take out button to the Payment Screen that will add a Take out message to the customer s ticket Also you can add a different tax rate to a Take Out item by going to items configuration Further explanation is in the configuration section of this manual at page 120 Note Depending on the business type you choose this option may not appear When finished select Continue to move on to the next step Page 10 of 151 RedFingy network HioPOS plus User Manual HG rPos atdsauseassssssagces s RSHA EERE HHEH EEE HTH Previous Cancel Do you want to automatically apply a tip Continue percentage when collecting a sale Yes It will automatically be proposed Will not be proposed automatically HioPOS will ask you if you want to add a tip to every ticket This will not be a suggested tip however it can be deleted or adjusted at the Payment Screen Just select the be
33. be viewed by Today Week Month Year and custom Filter To view a print preview of this report select Preview then select Print Page 71 of 151 Redio oP pus User Manual 2 9 8 Audit on Complementary 7 ee Y Today Week Month Year Alters Sales with Complementaries Complementar Administrator 10 00 1 10 00 l This report will give you a breakdown information on complementary done by sellers You can obtain additional detailed information by selecting the plus sign for each user and chose from the Detail by menu Options include Item Sales and Return Reasons To include the taxes in the amount shown for each item check the box next to Taxes included This Report can be viewed by Today Week Month Year and custom Filter To view a print preview of this report select Preview then select Print Page 72 of 151 Reming Ho PS plus User Manual network 2 9 9 Audit in Time Sheet af f oe Maan r a M K ire 1 e i 1 ah et n 7 Weer 01 aug to 07 aug 2010 9 i0 11 This will provided a report on the hours clocked by each user To see this report you must have the Time Clock function turned on For more info go to page 95 This Report can be viewed by Today Week Month Year and custom Filter To view a print preview of this report select Preview then select Print Page 73 of 151 Regina
34. cause that will not let the terminal work properly the rest of the terminals continue to properly function e No limits in the number of HioPOS plus devices installed in a location Do a complete initial setup Ch 1 from this manual on one HioPOS plus After finishing with the training mode adding all the items families users and being acquainted with your HioPOS plus connect all other HioPOS plus terminals and perform a backup restore Please follow the instructions on page 146 Page 142 of 151 network 4 1 Master Slave Configuration After installing and configuring the entire initial setup in the Master HioPOS plus go to the slave HioPOS plus and do the following Congratulations for choosing this solution You will be guided during the configuration process Select Connect to other terminals Page 143 of 151 network 4 1 1 Select the main terminal A database has been found HData Connect with existing database Create new database The master should be visible in the digital plane Please select it and then select Connect with existing database lf the master does not appear on the digital plane you can manually enter the connection by Enter the IP address of the main terminal Enter the User HLogin It is case sensitive Enter the following password HiOPos key01 it is case sensitive Then select Connect with existing database Page 144 of 151 network Reding oS plus User Manual
35. e e OO O q ooo aaa rr rere Price List Sales price list Select the date where the prices will be pas cn dn applied 4 Apel 4010 Sun Mon Tue Wed Thu Fri Sat 50 00 Coca Cola Zero 0 00 Pepsi Cola 2 00 Pepsi Diet 0 00 Coca Cola 0 00 Caffeine Free Diet MtDew 0 00 Here you can configure your prices item by item You can change your prices for a special day or special event After the time period has finished HioPOS plus will go back to the previous prices Page 132 of 151 Reding HPOS pls User Manual 3 13 Discount Reasons el Discount reasons Add discount reason Description Percentage Modifiable Rial epioyecs picoun ay a You can add edit or delete a discount reason that will appear with the discount button on the payment screen Check the modifiable box if you want to let the user modify the percentage Check the Remarks input box if you want the user to write a comment after providing the discount Page 133 of 151 ed Fin gam HioPOS plus User Manual 3 14 Return Reason oe anr OSs Return reasons Add return reason Description Broken You can add edit or delete return reasons Page 134 of 151 network 3 15 Items Import 1 Open the Microsoft Excel file Items Import in a personal computer Note Please contact Technical support to get the Items Import file send to you 2 Enter all the items all fields are
36. e kitchen printer it will add the course menu to the sales page If the kitchen printer is activated and there is no kitchen printer HioPOS plus will print the kitchen ticket on the HioPOS printer Page 123 of 151 network 3 11 1 Family i 3 mh ic ys 4 m ME Soft Drinks Ice Cream Drinks select the family that you want to add The Family is the classification of items that are alike or can be grouped together for faster access Page 124 of 151 h ie ed Fin gm 3 11 2 Items HI POS Select the items to add HioPOS plus User Manual Pepsi One 2il AA 2 i QUAEINA ZEO Pepsi Diet Sprite Aquafina Dole Light Dr Pepper Cancel Select the items that you want to add to the family Remember scroll down to see all the items Page 125 of 151 3 11 3 Change colors or add a picture to an item w Heip Items Enter Kitchen printing Sort items E Assign colors a Assign images Soft Drinks To change the position you can drag a family Sierra Mist To change the position you can drag an item To change family you can drag an item to a family Change the color of the families and items or you can add your own pictures by selecting Item screen configuration tab at the top of the screen Page 126 of 151 RedFingay network HioPOS plus User Manual Restaurant Managment Help Sort items B Assign colors A Assign images eo P n 7 r wn art EFAS avis RD Kain
37. e list Period 16 Jan 2011 16 Feb 2011 Series Numbe 012C a y The Burger 5555 NW 55 ST 55555 Miami 1 31 2011 15 20 Description Sierra Mist Aquafina Coca Cola Light Dr Pepper 012C 1 31 Jan 2011 15 20 You can consult previews purchases done in your HioPOS plus and reprint them You can narrow your search by selecting the magnifying glass and select a period Page 49 of 151 RedFingay network 2 6 3 Consult Z Cashcount Restaurant Managment Z Cashcount list The Burger Federal Tax 10 HioPOS plus User Manual sass a a ee ee ee eee eee eee eee eee Pos 2 Pos Closing Period 16 Jan 2011 16 Feb 2011 amp O7 Feb 2011 1727 Summary Dollar Payment Mean Posted Calculated Difference 04 Feb 2011 11 43 ge R A N ET 07 Feb 2011 17 27 Total credit 0 00 2 12 0 00 0 01 0 00 0 00 0 00 2 12 0 00 0 01 Breakdown by payment mean Dollar SBS SSS SSS SS SSS SSS SSS SSS SSS SES SEES SESS H 1 Sales Credit Card 1 Sales Credit 1 Sales 1 Returns Seller Summary Name You can consult previews Z Cashcounts and reprint them Total Total You can narrow your search by selecting the magnifying glass and select a period Page 50 of 151 RedFin g network 2 6 4 Consult Accumulated Z B Filters Period 16 Feb 2011 Summary per cashier Name Restaurant Managment The Burger Feceral Tax 10 HioPOS plus User Manual ieee ee ee eee ee eee ee eee
38. elect the historic period to remove From 01 Jan 2011 to 15Jan 2011 Restore previous backup Delete history SS m Sales PISO Select Delete History Select Finish once you re done Page 114 of 151 HioPOS plus User Manual network 3 6 Export Sales bei z l Export sales _ Select the sales period to export From 28 jul 2010 fo 28 Jul 2010 ya K Hl Print control tape You can export your sales history from a predetermined period of time for further analysis This data will be in an xml format and can be easily opened in any spreadsheet program This data also can be imported into administration software such as QuickBooks Page 115 of 151 RedFin gm HioPOS plus User Manual Export sales Select the sales period to export From 27 Jan 2011 to 27 Jan 2011 i Start Date Final Date 01 Jan 2011 22 Jan 2011 Export January 2011 Sun Mon Tue Wed Thu E Print control tape select the date range of the data to be exported First date selected will signify your starting date and second date that you select will be your end date The dates selected should be highlighted in orange You can scroll between months by selecting lt or gt arrows adjacent to the month Select Export select Finish once you re done Unplug your USB pen drive and store it in a safe place Page 116 of 151 ed Fin gay HioPOS plus User Manual 3 7 Currencies You can add curr
39. encies that you will accept To add a different currency select Add and follow the instructions Page 117 of 151 Reming Ho POS plus User Manual a Finish Da N Taxes Edition ieee l ee Tax are included in the price 3 8 Taxes Resturant Managment Add tax Florida sales Tax 6 000 No Tax 0 0 000 To modify your state tax select the percentage box and adjust the number To add a county or city tax on top of the state tax select Pen symbol next to the red x square button and this will allow you to add a county and or city tax to the state tax This will be reflected in the tax report To do this follow they steps on the next page To add a new tax simply select Add Tax and enter the new tax amount Page 118 of 151 Reming Ho PS plus User Manual p IT Sy U Tax are included in the price Detail Taxes State Tax Name laa Sale In the pop up window you can separate State tax County tax and City tax When you select Ok your HioPOS will add the taxes and show you the total The tax report option in the statistics module will show you how much tax has being collected from each division Page 119 of 151 3 8 1 Tax are included in the price Include tax in the price option and Take out option Restaurant Managment Tax are included in the price Yes The taxes are included in the price No The taxes are not included in the price
40. er Can Juice After selecting the question an animated hand with a small note will show you how to achieve the task requested step by step Page 26 of 151 Rein HoPOS plus User Maral 2 2 Sellers Screen Screen where the users can clock in clock out and log in to the Sales Screen From here each user can get to the sales screen by selecting his or her card If you are using the time clock control users must follow the following steps e Select Clock In and the numeric Passcode to clock in or scan your finger on the biometric reader e Select Clock Out and the numeric Passcode to clock out or put your finger on the biometric reader Turn off the machine select Exit then select shut down from the pop up window Page 27 of 151 HioPOS plus User Manual 2 3 Sales Screen Screen where each user can start ringing up a sale 1 Top Menu Close Goes back to the Sellers screen Configuration Goes to the configuration screen For further information please refer to the configuration chapter at page 78 Consult Gives you access to view previews Sales purchases Z Cashcount accumulated Z cash in and cash out See page 45 Purchase Goes to the purchase screen See page 60 POS This is for making POS functions Cash In Cash Out Z Cash Count X Cash Count and Open Cash Drawer See page 49 Statistic Goes to the Statistics screen See page 64 2 Item s Family s Shows the families of items If there are many families you can scr
41. ery additional terminal one by one Once the backup restore is done call Technical support to setup the US Payment device for correct Credit Card transaction account WARNING YOU CAN DO THIS ONLY ONCE AT THE BEGINNING FOR EACH TERMINAL DO NOT REPEAT EVER AGAIN THIS PROCEDURE YOU MUST CONTACT TECHNICAL SUPPORT BEFORE START USING YOU HIOPOS SYSTEM FOR A FINAL STEP IN THE USPAYMENT DEVICE Page 146 of 151 Fork Ch 5 HioPOS o us Connection Diagrams 5 1 Stand Alone Installation HioPOS plus Routeror Network Switch Network Cable To Internet Modem Note The preferred method to connect a HioPOS to a network is with a network cable 5 2 Accessories Connection DoS j Q PaA External USB port LAN port RJ 45 Printer power PS 2 keyboard port 24V RJ 11 cash drawer port Printer USB port 2 USB ports Power connector Parellel port UD 10 COM4 port 11 COM3 port 12 24V RJ 11 cash drawer port J Page 147 of 151 Btiwor k 5 3 Stand Alone with one Remote Printer HioPOS plus Routeror two 4 Network Switch Cabe To Internet Modem Kitchen E Printer 1 Router setup IP 192 168 1 151 Gateway 192 168 1 1 Subnet Mask 255 255 255 0 IP Range 192 168 1 2 to 192 168 1 150 Note Please refer to the router instruction manual to properly configure Note The preferred method to connect a HioPOS to a network is with a network cable 5 4 Stand
42. et Page 100 of 151 a 1 a orl Bi E li network HioPOS plus User Manual You can zoom in and out the picture size with your finger and rotate it 90 degrees Select finish Image Louisa Stokes FreeDigitalPhotos net Page 101 of 151 Users Enter F New User amp Delete user Use time clock control Permissions Existing users Daily Closing Z Report eo 1 i SK Administrator POS Consult X Report Manage oe a Make discounts H Training Change prices Waiter Void Return sale lines Repeat the same procedures to add additional pictures for other users Image Louisa Stokes FreeDigitalPhotos net Page 102 of 151 are 3 3 1 Back to training mode Finish F New User X Delete user Use time clock control Users Enter Permissions Consult cashcounts Access to others users sales Allow to modify sale after Open Cashdrawer Finish Sale Create a new user In the permissions list check Access to training mode Note remember to scroll down in the permission section to find access to training mode Select Finish Page 103 of 151 Revi HoPOS plus User Manual Jepuni hator On the Sellers screen log in as the new user created Page 104 of 151 1 ro Close Configuration Consult Ee sani Light Sierra Mist Coca Cola Dr Pepper select Training Mode from the POS menu at the top of the sales screen Page 105 of 151 HioPOS plus User Manual Reding Ho pls
43. imultaneously 2 Copyright The ownership and copyright with regard to software including but not limited to images photographs animated figures videos audio music text and applets or sub incorporated into the software printed materials that accompany it and any copies is owned by HioPOS The software is protected by copyright law and international treaty provisions It is completely prohibited to reproduce in whole or in part of the software both disk and CD whose purpose is not strictly as backup material in print or electronic form manuals aid which describes the functioning of software unless authorized by HioPOS 3 Rental and transfer software You may not rent lease or lend the software but you may transfer the rights granted in this License Agreement on a permanent basis provided they transfer all copies of software hardware partner any written document and the new Owner accepts the terms of this License Agreement In the case you automatically lose all rights to the software 4 Software Protection The software is uniquely associated with the hardware and cannot be executed on a hardware different from that which was acquired If you change the hardware software HioPOS cannot be removed for reinstallation later Keep this License Agreement in a safe place as proof of the rights 5 Other restrictions You may not reverse engineer decompile or disassembly of the software The software is licensed as a unique produc
44. int this ticket when you leave a sale on hold do a subtotal or select total Then the user can take this ticket to the kitchen so the cook can start preparing the item s Page 92 of 151 Revi HoPOS plus User Maral 3 2 8 Remote Kitchen printing device Restaurant Managment Your HioPOS plus is capable of communicating with a maximum of 2 kitchen printers Select Kitchen Printer 1 for you first printer For your second select Kitchen Printer 2 Note The printers are labeled on the casing from the manufacturer Kitchen 1 and Kitchen 2 for correct physical installation Once the printer is connected to the network you can print a test page by selecting Test device Your Privet Network must have the following setup Gateway 192 168 1 1 Subnet Mask 255 255 255 0 IP Range From 192 168 1 2 to 192 168 1 150 Page 93 of 151 RedFingay network HioPOS plus User Manual Restaurant Managment a i Mtchen Printer THERMAL PRINTER 1 beef patty burger 2 beef patty burger Cheeseburger Bacon cheeseburger Fish sandwich Once you have set up your Kitchen printer s and have successfully connected them to the network you must select the items that will be printed out on each printer by going into Items from the configuration menu and select the Kitchen printing tab Page 94 of 151 ariel 3 3 Users Use time dock control Daily Closing Z Report POS Consult X Report Sta
45. ist Rockstar Sierra Mist Squirt You can edit the organization of the families and items by selecting Sort Items from the Item Screen Configuration You can assign different colors for families and items by selecting Assign colors see page 126 You can assign pictures to items by selecting Assign images see page 126 Select Continue for next step Page 22 of 151 edFin gay HioPOS plus User Manual y F Previous Cancel l Enter to the program Congratulations Hiopos was successfully installed and is ready to Next start working in Training Mode to practice working When you are ready to work in normal mode deactvate the Training Mode dick Help at any momeant and Hiopos will guide you You can change any of the configured values from the Configuration menu You are ready to start using the HioPOS plus Follow the instructions to start the training mode All the transactions and configurations done in training mode will be discarded Enjoy using your HioPOS plus Select Enter the program for next step You can always edit the initial setup configuration by returning to the configuration menu see page 78 Page 23 of 151 RedFin gay HioPOS plus User Manual Before the training mode begins the software will remind you that that once you feel comfortable with the machine you must exit the training mode You will also have a help button available on every screen e The training mode has bee
46. n activated to help to know the program In TRAINING mode you can test with sales invoices and cash counts You should close the TRAINING mode when you have get familiarized with the program and you want to start to work in REAL mode When closing tilt TRAINING mode all the sales and the transactions that have been done will be automatically rejected Exit Training Page 24 of 151 network Ch 2 Using your HioPOS p us 2 1 Howto use the Help button Your HioPOS plus has a built in interactive help Resturant Managment 4 a On hold SubTotal v How to add an item to the sale wv How to add several units of the an same item to teh sale AQUAF NA wv How to apply a discount to a sale s Aquafina wv How to delete or returna sale PEPS line Pepsi Cola 7 How to leave a sale on hold and ye 2 start another sale L Y Sprite This help button is in the format of sticky note The list of questions that you can choose from changes depending on which screen you are For Example to view question about how to apply a discount to an item you must be in the sales screen and select the help button Page 25 of 151 RedFin network HioPOS plus User Manual Restaurant Managment ka pa On hold SubTotal Total ra Sa E CZ Ca Ns Pere AQUAFINA Coca Cola Light Sierra Mist Dr Pepper Aquafina i y bani WY age PA diet Rockstar Zero Pepsi Cola RED BULL Pepsi Diet Bottle Wat
47. n or change in price on an item will be automatically updated into the slave s HioPOS e Report and statistics data will be centralized in the master HioPOS e lf the master HioPOS crashes needs repair or any other cause that will not let the terminal work properly the slave s machines will not work until the master HioPOS is running properly e If any of the slave s HioPOS has problems this will not affect the functionality of the remaining terminals e The number of HioPOS plus connected together in the same locations is limited to up to 3 The master will be the data base source This machine should be the most protected one from accidents and should be the one with less use Do a complete initial setup Ch 1 from this manual on the Master HioPOS plus After finishing with the training mode and being acquainted with your HioPOS plus connect a network cable from the slave HioPOS to the same router that the master is connected This will make the master HioPOS visible on the slave HioPOS To connect the Slave HioPOS plus please follow the procedures in page 143 Two or more HioPOS plus NOT sharing the same data base Stand alone configuration Pros and Cons e Any changes in items families configuration must be done on each terminal e All reports and Statistics will be done individually on each machine The information will not be shared between machines e f a machine crashes needs repair or any other
48. n with the arrows on the right side of the screen to see more items Once finish select add to family to continue Page 20 of 151 RedFing network HioPOS plus User Manual PepsiCola Ro Coca Cola Light Pepsi One Coca Cola Zero Pepsi Diet Sprite Aquafina Caffeine Free Diet MtDew Dasani You have to enter a price for each of the items add the tax associated with the item add a barcode for barcode scanning when applicable and check the box if the item is accepted as EBT payment To use EBT as a form of payment you need to contact your merchant service provider agent Check if the item would be a modifier Modifier are explained at page 33 Modifiers can have price and taxes or can have a 0 price Modifier will only print if kitchen printing is activated select Add family for another family of items Repeat the steps from page 18 until your items are introduce in the HioPOS plus select Continue for next step Page 21 of 151 ed Fin gay HioPOS plus User Manual ort 1 10 3 Item screen configuration Configure how the items will show in the Sales Screen HL POS Item screen configuration m Sort items Assign colors Ea Assign images To change the position you can drag a family To change the position you can ng PA 7 PF drag an item Sprits i AQUAFI NA o fe ie Free dh To change family you can drag Sprite Aquafina iet MtDev ni an item to a family Dole Dole Light E siete Wi
49. non 2 Enter the following network name in HiOrder With another access point You can configure one or more HiOrder devices to communicate with the HioPOS plus HiOrder is a PDA POS that connects to the HioPOS plus for order taking next to the table Please refer to the HiOrder manual Page 139 of 151 Reding Ho pls User Manual 3 17 HioScreen Hir el Hioscreen configuration v7 Enable Hioscreen 1 IP Hioscreen 1 192 168 1 1 Enable Hioscreen You can configure one or two HiOScreens to communicate with the HioPOS plus HiOScreens is a kitchen display for restaurant that will require faster serving times than with a kitchen printer Please refer to the HioScreen manual Page 140 of 151 network 3 18 Connection to HiOffice Are you connected to a rege SSS Sz ee ve Yes You can configure the connection to the HiOffice software HiOffice is a data centralization software to help HioPOS plus applications in franchises with more than one location HiOffice should not be confused with a Back Office Software Please refer to the HiOffice manual Page 141 of 151 RedFin g HioPOS plus User Manual Ch 4 Multiple HioPOS o us configuration BEFORE NETWORKING HIOPOS DEVICES YOU SHOULD CONSIDER ONE OF THE TWO OPTIONS Two or more HioPOS plus sharing the same data base Master Slaves configuration Pros and Cons e Once it s running any addition deletio
50. oll up or down by using the arrows on the right side 3 Items Shows the items from the selected family If there are many items you can scroll up or down by using the arrows on the lower right side 4 Sales Ticket Lists the items that are selected You can tap on the item on the ticket to enable options for that item see page 30 5 Numeric key pad 6 Course order for the kitchen printer and or display This menu appears only when the kitchen printing is enabled It will give an assigned order to the items in the ticket for better organization in the kitchen Page 28 of 151 Revi HoPOS plus User Maral 7 Clase Gift Card Loyalty Card SubTotal Total Diet Dr Pepper 1X 17 00 Sierra Mist TA 1 00 Pepsi Cola Pepsi Diet RED BULL Sprite Bottle Water Once you start a sale the top menu changes to different options Sales options On hold to put a sale on hold for tables or bar tabs Sub Total to give a subtotal check to the customer Total To finalize a sale and go to the Payments screen See page 34 Page 29 of 151 orl Reding Ho PS pus User Mara 2 3 1 Line Options Options to modify a single item on the sales ticket _ al te SubTotal Total Pepsi Cola Light Pepsi O cont AQUAFINA AG Sprite Aquafina Diet MtD E ea A gt F ee uit Dr Pepper od Sierra Mist Squirt Select the Item to be modified from the ticket Apply discount on a single item Make a single item as a com
51. on to HrOffice select the type of business that best fits your establishment Once you finish the initial setup you cannot change the business type Remember that on every step of the wizard you can select the help button to answer any question you may have Page 7 of 151 ed Fin gm HioPOS plus User Manual ort 13 State Date and Time State date and time selection h sa i Help Previne Cancel Select state region Alabama Alaska gt the re gior Arizona Selec m date and Change date fe he sy gt Check 7 i Arkansas 0 hV Change hour frou hen you T z California ress Continue 7 Wed FE finishte Colorado _ Select your state region and set your date and time When finished select Continue to move on to the next step Page 8 of 151 edFin gay HioPOS plus User Manual ort 14 Taxes Edition Edit the corresponding state tax af Pros X Help Previous Cancel Contnue Taxes Edition Add tax x 6 000 RF You have automatically created the tares Florida sales Tax No Tax 0 0 000 X J Press Continue if you do not want fro add oF modify the existing taxes Ww Haw fo gadd a new far w How fo delete a tar wv How to detail a far Your state taxes will already be proposed as well as a No Tax option To modify your state tax select the percentage box and adjust the percentage on the popup numeric pad To add a new tax simply select Add T
52. opup window will give you two options fi YF Test device Test device and remove device Page 89 of 151 Rein HoPOS plus User Maral orl 3 2 6 Scale device Devices Scale Name Test device Connect your scale connector to any serial port connectors 10 and 11 in your HioPOS plus and make note of the COM port number Select which port number the scale is connected to the HioPOS plus cape H Page 90 of 151 on Om Ff wh 9 10 COM4 port 11 COMS3 port 1234 5 6789 10 11 12 12 24V RJ 11 cash drawer port External USB port LAN port RJ 45 Printer power PS 2 keyboard port 24V RJ 11 cash drawer port Printer USB port 2 USB ports Power connector Parellel port RedFin network HioPOS plus User Manual Once you set up your scale Go to Items from the configuration menu and check the weight box next to the items that will be sold by weight Page 91 of 151 Reming Ho POS plus User Manual 3 2 7 Kitchen printing Resturant Managment eS qpa p r all n F T i Sandwiches and burgers Desorption 1 beef patty burger 2 beef patty burger Cheeseburger Bacon cheeseburger Fish sandwich You can activate the kitchen printer option even if you don t have an external kitchen printer installed Go to the Kitchen printing tab on top of the items page select the items that you want to be printed on a kitchen ticket HioPOS will pr
53. ort o Om oh amp Mj If you connected your cash drawer to the motherboard s RJ11 port connector 12 select in the configuration of the device RJ11 as a connection type If you connected your cash drawer to the printer s RJ11 port connector 5 select Connecting to printer as Connection Type then choose THERMAL PRINTER After configuring your cash drawer select Test device for testing lf the Cashdrawer does not work change the configuration and or the port until the test is successful Page 84 of 151 ariel 3 2 2 USPayment device j Devices Device name If you want to close the credit card batch every time you perform a Z Cashcount check the box next to Close Batch by 2 If you want to print or not a tip line on the credit card receipt check or uncheck the box next to Use tip If in the case that you want to manually close the batch Do batch settlement button Page 85 of 151 Reding io POS plus User Manual Devices F New device Select a device type 3 pg THERMAL PRINTER Recemt printer Windows COMS Degalsy j N AT LEPaymeart Cash Drawer S65 a Ca Terminal 951010453 From the popup window please select which device you want to add Use the downward pointing arrow to scroll down for more devices Devices list scanner page 87 External Scale page 88 Digital Fingerprint reader page 89 Scale page 90 Kitchen Printing page 92
54. ount split check in two Palts cccscsessssseeeeeeees 43 25 CONIU eee ee ne ee nae a ee ee ee 44 2O COR SUM ee aN E E AA S 45 2 6 1 Consult Sales cc eeseesesseseeeeeeeeeees E ertaeaecteaatsasmiauneancmateenocaests 46 2 6 1 1 Perform a tip adjustment ccecesesessessssseseecesesscsesseseeseesseesaesaesanseesensenssnees 47 2 6 1 2 Void Return a tranSactiOn cccccsccsccsssscsecsrecssscsessrsescsesrecsnseesceesnseeesneeess 48 2 6 2 Consult Purchases ccccceee patie sb E E E E 49 2 6 3 Consult Z CaShcount cccccccee E 50 2 6 4 Consult Accumulated Z ccceeee EEEE EE EE EE 51 Page 3 of 151 2 6 5 Consult Cash In ceesesseeeeeeeees A E E E 52 2 6 6 Consult Cash Out E A E 53 BD FOS UCU O ee RE E 54 2 7 1 CaS r E E E T E aeetARaeTN 55 2 1 2 GAOU a e ences spac E E E E madi 56 2 7 3 Z CASNCOUNL ccccesseetseeetssseeseeeeeees Faso EEE EE A E S 57 2 1 4 X CASNCOUNL cccececeeee eee eeeeeeen E E E teeta 60 2O PUCRS OO e T E E EE 61 2 8 1 Consulting Stock E A eet 62 2 9 Statistics screen AICS scseponepncsetscatrsnstnupaiatnatnimacestucaeanmenechouneriaainiuiainnucnipiness 64 2 9 1 Sales by OM eeeeeeseeeeeteees sori E EE EE E E 65 2 9 2 Sales by FAMIlV ceeeeeceeeeeees re re ree 66 2 9 3 Sales by User OF Cashi ivcnstatosicivannsnvanpsinicnsavvicariersnstaninaetescnliantviglvutlosontiingeyest 67 2 9 4 Payment MEANS ccccsceeeeeseeeeeees PE AE A OAE E A E E E
55. plimentary Change a price on a single item Change the number of units in a single item Delete a single item Void Return a single item Change the Course order of the item Page 30 of 151 tedFin g 2 3 2 Ticket Options Options to modify the whole sales ticket sett pa PET A lA o burger burger Cheeseburger ara Fish sandwich Select the black bar under the sales ticket e Apply a percentage discount on the whole ticket e Delete the whole ticket HioPOS plus User Manual a va 4 SubTotal Total Coca Cola Light 1x 5200 Sierra Mist 1X 5200 Cheeseburger 145400 e Split a single ticket into two or more tickets This option can also be achieved after selecting Total Page 31 of 151 ariel 2 3 3 Performing a negative sale for a return or to pay customer Performing a return item in the HioPOS plus Units a Dr Pepper Aquafina On the Sales Screen select form the numeric key pad sign Then select the item to be return Coca Cola Light 1 2 00 Bc The sales ticket will show a negative amount for the A UAFINA item that is being return Aquafina select Total to proceed to the Payments screen and return the money Page 32 of 151 network 2 3 4 Food Modifiers ltem modifier will alter the conditions of an item ot Help Close SubTotal N aiea Bread Breast with Chicken Harti amp Breast Cheese Fried Chicken wa W
56. pus User Manual 2 9 10 Audit in Remarks Discount Remarks Saturday October 30 2010 Pernod 30 Oct 2010 Receipt Remarks Mall employee 011T 26 Mall employee This will give you a report discounts returns and or complementary done by any user By selecting on the period field or magnifying glass you can modify the time frame for the report To print this report select the Print button Page 74 of 151 RedFin g HioPOS plus User Manual disdtsdds Period 1 01 Sep 2010 to 30 Sep 2010 Period 2 01 Oct 2010 to 28 Oct 2010 Period 1 Period 2 0 11 0 00 174 00 i Sep Hid io Sep 20 Oi Cet A te 2 0d W10 DI Sep Wii bo 3 Sep 2010 O Cet D010 to 2H Oet DOI O1 Sep Aid lo Sep 2010 D Cet PO to BH ct BHO rorked daya 1 moked deya marked derya 1 worked deys ori dry 1 worked dys This report will provide a graphical representation to compare two periods of time The comparison can be done by Totals or by Average by day To change the Periods select the field next to Period 1 and Period 2 and choose the dates from the popup calendars To include the taxes in the amount shown for each item check the box next to Taxes included To view a print preview of this report select Preview then select Print Page 75 of 151 Regina pus User Manual 2 9 12 Taxes Tax Base Quota 174 00 12 17 This report will provide a detail of taxes collected This Report can be viewed by Toda
57. s 150 OFU ee ee ee ee 151 6 1 End User License Agreement for HioPOS PIUS ccesccssetcsecseeeeeseeeeeeen 151 Page 5 of 151 RedFingay network Ch 1 Initial Setup 11 Welcome Starting screen Congratulations for choosing this solution You will be guided during the configuration process Select one option Start a new Installation Connect with existing database Connect to other terminals Restore previous backup Select an option to start the initial setup Note Some of the following options may not show HioPOS plus User Manual e Start a new installation This selection is for a new user It will create a database from scratch e Connect to an existing database This option will start the setup with an existing database from the machine Not applicable e Connect to other terminals When configuring multiple terminals this will retrieve the database Client items ticket information taxes etc from the master HioPOS plus With this option there is no need to go through the entire initial setup Please refer to the multi terminal connection manual for more information at page 142 e Restore previous backup This function will enable you to restore your backed up data from a USB flash drive Page 6 of 151 12 Select your Business Type General business type s selection Hip rPoss x Previous Cancel Select your business type al Shop Donut Shop Fast Food Restaurant Connecti
58. s te teas E E E ES E E E 95 3 3 1 Back to training mode EOE E E A tele nce texustaaatneeenateaees 103 34 Payment MeaNG sanintanccscrcacnnnicneesunsantaansendeanscnssataeabtaieratantunesestnasasianstpauraianengen 108 DO BOD e E E E A E E E E E 109 3 5 1 Make Backup cccsescsseseseerees sie EEE EE EE AE sneer 111 3 5 2 Restore Backup ccccceseseseeeees afore E eased A inasurstans 112 Page 4 of 151 3 5 3 Delete Sales Data ces een suri arteritis A E suatottescneseoncaee cesar 113 30 EON AO a ee ee ee ee ee ne ee 115 3 7 UICC OS esrsccoictcerdecatecsted occa eceeeres ovecanacancnvaenit oxaranneseuneecedacenenvebroaranremennneontntons 117 30 Ic Ce ee ee 118 3 8 1 Tax are included in the price Sicha E iars nie ietelas deena tages uae ilatieas 120 39 RECOMMENUCA ID scitstucavadectaunetevsnvansesarselaneeessvacicansigescteuncusantmneyseetanesenears 121 310 Date and NOUI Geer eee mn me er AA 122 SW NO eon EE E EE EEE 123 3 11 1 FAMIIY oo eeeesesesscsecsssessescsescscssscsscessessesssetsecesstsssensssnssvetsesssetsesenstseseneesasenseetensen 124 3 11 2 LEN ai EEEE EE EETA 125 3 11 3 Change colors or add a picture to an 1tOM ccecseeseesesssseersseessersesrsesersaseess 126 32 PUCE oeren E E EA S 132 3 13 Discount REASONS ccccccecscssscssscssecsseescseecseeseesseeeeseesceueseeeseesesnesseeseeteaess 133 3 14 Return ICS ON actecee tem eeirecrtcenae acne tesecame sees osecepaueaceenciennause aceetonmotuneooee
59. see a breakdown for each type of payment received by Users This Report can be viewed by Today Week Month Year and custom Filter To view a print preview of this report select Preview then select Print Page 69 of 151 Regina pus User Manual 2 9 6 Audit on Returns Returmed Items Returns Amount Returned sales Jo Administrator 6 34 25 3 S F 6 34 25 3 This report will provide you a breakdown of returns done by sellers You can obtain additional detailed information by selecting the plus sign for each user and chose from the Detail by menu Options include Item Sales and Return Reasons To include the taxes in the amount shown for each item check the box next to Taxes included This Report can be viewed by Today Week Month Year and custom Filter To view a print preview of this report select Preview then select Print Page 70 of 151 RedFingay 2 9 7 Audit on Discounts F Compare Y 7 2 Today Week Month Year Filters p Sales Administrator This report will provide you a breakdown of discounts done by sellers HioPOS plus User Manual You can obtain additional detailed information by selecting the plus sign for each user and chose from the Detail by menu Options include Item Sales and Return Reasons To include the taxes in the amount shown for each item check the box next to Taxes included This Report can
60. st choice for your application Note Depending on the business type you chose this option may not appear When finished select Continue to move on to the next step Page 11 of 151 ariel 15 Currencies Currencies that will be accepted HL POS 2 x Help Previous Cancel Continue Official Currency prencie per Je Select of A REPT q 53 cept z ou pave ac 7 ntinve when Y ait press finished Select the currencies your business will accept If you select a different currency other than the dollar US HioPOS will ask you for the exchange rate Note You are responsible to keep the exchange rates for the different currencies up to date in your HioPOS plus When finished select Continue to move on to the next step Page 12 of 151 Reding Ho PS pus User Manual 16 Devices External devices that will be connected DISPLAY THERMAL PRINTER Sonal port COM 1 i Windows USBO0O1 CASH DRAWER USPaymernt RJ11 gt Terminal T931010458 HioPOS will have preconfigured the most common devices To add an external device such as kitchen printers barcode scanner etc select New Device then you will be able to configure the new device Select the communication port IP address etc Please refer to page 83 for more information It is recommended to add your new peripheral accessory devices after have finished the initial setup If in your application you are using a cash drawer please connect it to port
61. t Its component and parts cannot be separated for use in more than one computer or PC 6 Limited Warranty HioPOS ensures the proper functioning of the software agreement as defined on the Web www hiopos com This limited warranty is void if the software defects are a result of accidents abuse and misuse or there has been any change in the hardware associated with this license HioPOS rejects any other securities weather implicit or explicit including but not limited to implied warranties of fitness for trade and suitable for a particular purpose with regard to the software In any case HioPOS is not liable for any damages including without limitation those resulting from loss of profit business interruption loss of business information or any other pecuniary loss arising out of or inability to use of this product HioPOS even supposing that HioPOS has being informed of the possibility that such damage will rise You are solely responsible for the own data generated and care must maintain a correct backup policy for it Should you have any questions concerning this EULA or if you desire to contact RedFin Network for any reason please write RedFin Network 1500 W Cypress Creek Rd Suite 411 Ft Lauderdale FI 33309 Page 151 of 151
62. teeseeepesetqusus 134 JIEMS IMPON orani AEE i T 135 310 PIAT aonana aseensdecereeucnt amndetareneeten 139 317 TOON COM recresen siar inn E ENEE AeA COPIES ASIT ran Annei EE nnii 140 3 18 Connection to HiOffiCe eee ccecesceeserseescesesesssesessereseneeseereseeesenestasenasenes 141 ACh 4 Multiple HioPOS p us configuration ssssisssssserirsssrrissserissssorrrsssrrrrsssrrrsssrrrssrrrissnrrreennrs 142 4 1 Master Slave Configuration cccccscscscsssssssssscssssssessesesssssssessessesersaeees 143 4 1 1 Select the main terminal ceseseacacerscesecwenersaervacecacnaarinccecoacettanecuscusa aatecurssecuaeneace 144 4 2 Stand alone configuration cesses cessessesseccsseescesesecseseeseesaesesrsetsatertanss 146 5 Ch 5 HIOPOS p us CONNECTION DiagramS wccsssssssscssssssssssssesssssesssseseessseeetssssiessseiessseeeen 147 5 1 Stand Alone Installation oo ccecsceesesesscsessescssesssesceesseseessestesenasenes 147 5 2 Accessories CONNECTION ccceccceccscssesceseeccsesseeceuecesceuseescsesuecenseessnsenneenss 147 5 3 Stand Alone with one Remote Printer 148 5 4 Stand Alone with two Remote Printers c cecccesscsssscsesssseseresesessesenasenes 148 5 5 Multiple HiOPOS plUS cc ccsscsssssssssssssrssessrssessesseesseseeseeseeseesseseessaseeteateass 149 5 6 Multiple HioPOS plus with Remote Printer S ccccssseesssseeseeereen 149 5 7 HioPOS plus with HiOrder cccccscssecsssssessrssssceesceecsesseseesseeseeseseeneneensee
63. tistics Make discounts Passcode Optional Change prices Void Return sale lines You can add or edit users You can edit by checking or un checking the permissions for each user You can activate the time clock control for users by checking the box in the upper right Use Time Clock control The tab Time Sheet Passcode will show Select the tab to assign another numeric pass code for each user You must assign a pass code for each user and each pass code must be different You can assign a numeric Passcode to each user to go from the Sellers screen to the Sales screen Page 95 of 151 ed Fin gay HioPOS plus User Manual Finish F New User X Delete user Time Shee Use time clock control Users Enter On the right side windows you can select each of the users to assign their Time Sheet Passcode Page 96 of 151 ed Fin gay HioPOS plus User Manual y Finish New User amp Delete user ime Sheet Y Z Use time clock control Users Enter If you are using a Biometric Reader for finger print ID Select Click here to register the fingerprint to save the finger print information The user will have to scan the same finger print 4 times Auxiliary is to obtain an additional fingerprint for any emergency in case Principal finger is not registering Suggestion Auxiliary finger print should be obtained from the other hand The user can still assign a Time Sheet Passcode as an additional
64. vate To activate a Loyalty Card Select the Activate button swipe the Loyalty Card and select Send Deactivate To deactivate a Loyalty Card Select the Deactivate button swipe the Loyalty Card and select Send Inquire To view the amount balance in the Loyalty Card Select the Inquire button swipe the Loyalty Card and select Send HioPOS will give a print out receipt stating the balance of the Loyalty Card Page 39 of 151 HioPOS plus User Manual 2 4 Payments Screen Screen where each user can finish a sale by collecting the payment 1 Sale options Split the check See page 42 Discount will be applied to the whole check in the HioPOS plus version Here you can apply a discount reason to the check Client Goes to the client data base screen See page 41 Open Cashdrawer Continue Sale Returns the user back to the sales screen Finish Sale Closes the ticket and prints the receipt 2 Payment methods You can select the type of payment for the transaction Next to the amount there is a field where you can add the tip Also you can do a fast split with different types of payment You can do so by selecting the field under amount and enter a specific amount with first payment mean Then on the second do the same thing Do as many splits as you want until the ticket is completely paid 3 Sales receipt WARNING AFTER SELECTING ANY TYPE OF PAYMENT MEAN THE USER MUST SELECT FINISH SALE
65. will need to split the check Then it will show the tickets in equal parts Page 42 of 151 Reding Ho POS plus User Manual 2 4 2 1 Example of an equal amount split check in two parts il oe wo B Help Initialize Continue Sale Total Fraction 2 2 23 Apr 2010 23 Apr 2010 0 5 Sirloin Steak 0 5 Sirloin Steak 1 00 0 50 Total 1 06 Maai Mesym 0 5 Coca Cola i 0 5 Coca Cola 51 00 0 50 Fraction 1 2 Fraction 2 2 Total 1 06 Note Remember that you can select an item by tapping the item in the ticket These will pop up a small menu that allows you to send items from one ticket to another To finalize the sale you will have to select each ticket and select total After finishing the payment HioPOS will go directly to the next ticket to be paid Page 43 of 151 Reding HPS plus User Manual 2 5 Configuration HioPOS plus configuration options Ja Terminals and yment Electronic Company Devices Users a payment Change series REGIONAL CONFIGURATION we gt Taxes Recommended tip Ae em ie ee i Item Price Lists oe Returm reasons Items Import coraa i reasons documents LINKS Date and Hour Connection to HiOrder HiOSceen HiOffice Please refer to the Configuration Section of this manual at page 78 Company Regional Configuration Item Links Page 44 of 151 Reding Ho pus User Manual ort 2 6 Consult References from previews transactions Bi Zero DASAN
66. y Week Month Year and custom Filter To change the date or a custom range of dates select the field next to Date Rank and choose the dates from the popup calendars To view a print preview of this report select Preview then select Print Page 76 of 151 Terminal JOGO9SONCPYB Date first sale 28 Oct 2010 Doce 30 Oct 2010 Accumulated amount Sales Number l4 les Nurr 4 Tax Base 180 00 E 27 90 Florida sales Tax 12 59 1 95 No Tax 0 0 00 Amount tax jed 0 00 _ Amount tax excluded 4 00 Totala 29 85 Total amount 196 59 s This report will provide accumulated basic information on your HioPOS plus To view a print preview of this report select Preview then select Print Page 77 of 151 Reding Ho pls User Manual Ch 3 Configuration COMPANY Terminals and Electronic Company Devices Users S payment Change series REGIONAL CONFIGURATION andad tp Date and Hour pE Price Lists PECI Return reasons Items Import reasons documents Connection to HiOrder HiOSceen HiOFfice 1 Company 3 Item e Company e item e Terminal and Devices e Price List e Users e Discount Reasons e Payment means e Return Reasons e Electronic payment e tems Import e Change Series e Lock documents e Backup 4 Links e Export Sales e HiOrder 2 Regional Configuration e HioScreen e Currency e Connection to HiOffice e Taxes e Recommended tip e Date and Hour
67. ys 18 1 10 1 Select a family oo sees eeeees E ohare mi vas aeaterocs idee E 19 1 10 2 Select the items to add cceeee soca A EN EE A A E SA E O S 20 1 10 3 Item screen configuration 00 E A kale gic site E gea teal OO 22 2 Ch 2 Using your FOP OS 070 S cricistescineirapadunetnienensatiainnannsaitiraninaniaiennncaennrain 25 2 1 How to use the Help OUTON aantestuiactaneasnsnorenatcuivalcelcatsmtenssaccuaenasanmienencsnenen 25 2 2 Sellers DONC OM rtrecieevaettrorteinrsetisAcanvaseintnadsaneiiasataniaatcientsaniatacetrceriiwamnondnensesten 27 Zo DANO S ONS CM e E E A E 28 2 3 1 Line Options s s ensnenennnnnenenseensneenennnns E E A odes 30 2 3 2 TIOKE ODIOM ainser Enen E EE E AE 31 2 3 3 Performing a negative sale for a return OF tO PAY CUSTOMET cccccseeseeereereeeees 32 2 3 4 FOO IO CNS Ss cascera aE a ET EN E EEES 33 2 3 5 Using the Valutec Gift Card Function pe ge E E E ouster 34 2 3 5 1 Reload Gift Card eee N E NEE A N AE O S 35 2 3 5 2 Refund the Gift Card obit sea EA AE EEE E EE 36 2 3 5 3 Using Gift Card as a payment mean ccecccsssscssesssscsseeseesesstsesesseseteeseees 37 2 3 6 Using the Valutec Loyalty Card Function s sssseeenenensnsnsnsnnninennnrnrinisrsrennenrnnrsrsas 38 24 Payments SCLEEN ecccsscessssssssssssssssscesseseeseesseseesersessresesseeseeseeseesarsatsansanees 40 2 4 1 Client Screen seeren E IAE PATNE 41 2 4 2 IIE GING CF renei EEE E E 42 2 4 2 1 Example of an equal am

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