Home

"user manual"

Contents

1. J COT Leak TREE 5 4 Troubleshooting and Maintenance If the print media does not feed into your printer briefly press and release the Front Panel button The printer will again attempt to feed the media If this is unsuccessful try the following procedure 1 Remove the print media from the Paper Input Bin realign the media and reload it into the printer Note Be sure to center print media with the paper guides Also verify that the guides are not adjusted too tightly or too loosely against the media 2 Open the Printer Door 3 Remove the toner cartridge making sure you protect it from light and check for a paper jam 4 Replace the toner cartridge and close the door The printer will automatically resume printing EN Symptom The printer isn t Printer Messages If you are having problems with your printer check the Front Panel Indicator lights Determine their status then use the following table to help pinpoint and solve printer problems Possible Cause Recommended Action The printer may be paused Resume printing from the status window or Print Manager responding after print Is selected in the software The Error top light stays on The printer may be in Manual Press and release the Front Panel button or the Status Feed mode Data light Window Resume button blinking The parallel cable between Disconnect and reconnect t
2. If you are printing only one envelope use the Single Sheet Input Slot 3 Insert the envelopes print side forward as shown 4 Set the Paper Path Lever to the Lower position to reduce wrinkling and curling 2 6 Printing EN Printing Tasks Your HP LaserJet 6L Printers capabilities include duplex printing pausing between pages and stopping a print job You can also reset your printer if necessary Printing on Both Sides Duplexing When you print on both sides of a sheet you may notice a difference in the way the printer performs When printing on the second side you may experience some difficulties such as getting the sheet to feed into the NS printer or multiple feeds In addition the print quality may be different on the second side of the sheet To minimize these problems you will want to use paper meeting HP s paper specifications To order HP paper or the HP LaserJet Printer Family Paper Specification Guide see Accessories and Supplies Information in appendix B Bululid 1 Print the first side of the sheet as you normally would Some software programs include options that are useful when duplex printing such as printing just the odd pages or the even pages Consult your software users manual 2 Allow the sheet to cool and flatten before printing on the second side to get the best possible print quality 3 Print the second side by placing the sheet back into the Paper Input Bin or the
3. 2 2 30 Contents 1 3 Using the HP LaserJet Companion Before Using the HP LaserJet Companion 3 1 Using the Direct Copy Feature 04 3 2 Using the HP LaserJet Companion Copier Software 3 4 Scanning Documents to Your Computer 3 7 Using Fax LINKS sw e s Bk ee ewe ew ewe ewe we we we we Be 3 8 Using Electronic Folders 22 2200 3 9 Filing Items in Folders 252 2500 3 9 Displaying Items in Folders 3 10 Creating Folders 2 0 2 0 eee eee eee 3 10 Editing Scanned Images Using OCR Links 3 11 Adjusting Copy and Scan Quality 3 13 Setting Custom Resolution and Bit Depth 3 14 4 Working in the PaperPort Software General Features 2 ee a 4 1 Desktop View and Page View a aaoo a a a a 4 1 The Command Bar a a a a ee 4 3 Setting Preferences a a 4 4 Automatic Saving ooo a a 4 5 Giving Titles to Items oaoa aa ee eee 4 5 Displaying and Hiding Elements 4 5 Rotating or Flipping an ltem aoaaa a a 4 6 Deleting an ltem oaoa aa 4 6 Undoing an Action oaoa aa a a a a a 4 7 Working in Desktop View aaao 0025008 4 8 Selecting Items o oo aa ee 4 8 Editing Scanned Images a aooaa a a 0500 4 8 Moving and Arranging Items oaoa a a a 4 9 Duplicating Items o oo 2 0002 ee ee 4 9 Working with Stacks 2 2
4. Check for the proper floppy drive e g A or B Check the disks for damage Copy disks to the hard drive then install from your hard drive If Windows fails to restart when you choose Restart Windows at the end of the installation the installation has not been successful and the PaperPort software will not work This includes cases in which the system hangs or freezes or exits to DOS Reboot your computer and then try running the installation program again If the problem occurs again quit Windows At the DOS prompt change to the Windows System directory by typing CD C WINDOWS and press BIE Type PPUPDATE and press BAYS This completes the installation Note The PaperPort software does not support Windows NT OS 2 or Windows running under OS 2 Win OS 2 Check the power cord connections and power source Make sure you are using a high quality IEEE 1284 compliant parallel cable If after checking these items you still see the HP LaserJet 6L printer has not been found message click Continue to proceed with the PCL driver installation If the installation could not be successfully completed see the Alternative Installation instructions in chapter 1 Troubleshooting and Maintenance EN Symptom Print is faded or you notice a block of vertically aligned white streaks Stains or smudges appear as small round black dots on the front or back of a page Sometimes inconsistent stains appear
5. Eo e co dg O co h Cg 2 2 Printing No lights are on or blinking Printer is in SleepMode or Ready light is on steadily Data light is on steadily and the Ready light is blinking Data light and Ready light both remain on Data light is blinking Error light remains on Error light is blinking All lights are on All three lights are flashing simultaneously power has been disconnected Printer is ready to print Printer is receiving or processing data Unprinted data is in the printer Printer is in Manual Feed mode Printer is out of paper Printer has a paper jam No toner cartridge Printer door is open Page may be too complex for the printers memory Capacity Printer is indicating an internal problem The memory card may be slower than 70 ns If you wish to print press and release the Front Panel button or send the job to print If no response check the power cord No action is necessary However if you press and release the Front Panel button a self test page will print No action is necessary Press and release the Front Panel button to print the remaining data Check that you have loaded the correct paper Then press and release the Front Panel button to print Load paper Clear the paper path Install the toner cartridge Close the printer door See Chapter 5 Troubleshooting See Chapter 5 Troubleshooting
6. Vertically aligned black streaks or smears appear on successive EN Solving HP LaserJet 6L Print Quality Problems Use the following table to help pinpoint and solve print quality problems Possible Cause The toner cartridge may be getting low on toner The paper you are using may not meet HP s paper specifications for example it may be too moist or too rough Toner density setting may need to be adjusted EconoMode may be on The paper you are using may not meet HP s paper specifications for example it may be too moist or too rough You may be printing on the wrong side of the paper The printer may need cleaning The toner cartridge may be damaged The toner cartridge may be damaged The printer may need cleaning Recommended Action See chapter 2 Managing HP LaserJet Toner Cartridges Order HP s paper specification guide listed in Accessories and Supplies Information in appendix B Adjust the setting through your software or printer driver Turn EconoMode off through your software or printer driver Order HP s paper specification guide listed in Accessories and Supplies Information in appendix A Remove the paper from the Paper Input Bin and turn it over The wrapper on many reams of paper has an arrow indicating the print side See Cleaning Your Printer in this chapter Replace it if maintenance procedures do not improve print quality
7. 50 60Hz 2Hz AC Adapter Output 18Vdc 730 mA Operating Power 21 watts Standby Power 4 watts EN EN PaperPort Software Specifications Input HP LaserJet Companion Printer Accessory Scanning modes Optical resolution 300 dpi OCR Fax text 300 dots per inch dpi 1 bit per pixel bpp thresholded Fax drawing 300 dpi 1 bpp dithered Business Card 300 dpi 4 bpp Sketch line art 150 dpi 4 bpp Edit image 150 dpi 8 bpp Custom 150 or 300 dpi 1 bpp thresholded 1 bpp ordered dithered 1 bpp random dithered 4 bpp or 8 bpp Print to the PaperPort Desktop Up to 300 dpi x 300 dpi Imported Images Up to 2400 dpi x 2400 dpi Output Supported printers LaserJet 4 5 or 6 series printers Supported export import formats Supported third party applications and minimum supported version levels Maximums Number of pages per stack Number of annotations per page Length of item name Length of a scan page PaperPort for Windows TIFF multiple formats multi page PCX DCX GIF BMP and JPEG Adobe Photoshop 2 5 and 3 0 Caere FaxMaster Caere Omni Page Direct Caere OmniPage LITE Caere OmniPage Limited Edition Caere OmniPage Pro CompuServe Mail Corel PhotoPaint DaVinci eMAIL Delrina WinFax ExpressFax FaxAbility FaxMaster Fax Sender FaxWorks Intel FaxAbility Intel Proshare KidPix Lotus AmiPro Lotus 1 2 3 Lotus cc Mail MS Word MS Write Netscape Navigator Novell Group
8. HP K Braces LaserJet 6L Companeo YL Printing Solution User s Guide Take a look at all HP Support has to offer Thank you for your purchase Along with your product you receive a variety of support services from Hewlett Packard and our support partners designed to give you the results you need quickly and professionally Online Services for 24 hour access to information over your modem we suggest these services Obtaining Software Utilities and Electronic Information U S and Canada Asia Pacific Countries Regions Australia New Zealand HP Direct Ordering for Accessories and Supplies HP Support Assistant CD ROM HP Service Information HP Service Agreements World Wide Web URL Printer drivers updated HP printer software and product and support information may be obtained from http www hp com or in Europe from http www2 hp com In Japan printer drivers may be obtained from ftp www jpn hp com drivers Korea www hp co kr Taiwan www hp com tw with a local driver website of www dds com tw HP Bulletin Board Service Our electronic download service provides convenient access to HP printer drivers updated HP printer software product information and troubleshooting hints Dial 208 344 1691 U S and Canada and set your communication software to N 8 1 European Bulletin Board Service numbers are listed at http www2 hp com Taiwan 886 2 923 3233 Korea HITEL or CHOLIAN Go HPk Aus
9. This error can be caused by a low memory condition or a problem with the OCR software For more information about making more memory available see the memory messages in this chapter Troubleshooting and Maintenance 5 13 Buljooyss qnolL G HP LaserJet 6L Printer and Companion Installation Problems If you are having installation problems check the following table Also you can refer to online help by selecting Help on your menu bar Symptom Window message during installation reads File in Use Cannot install the printer drivers Bidirectional communication between printer and computer has not been established during installation Your computer cannot read the installation disks Windows fails to restart During installation you get the message HP LaserJet 6L printer has not been found 5 14 Recommended Action Quit all software Remove all software from the Startup group and then restart Windows Reinstall the printer drivers Try the Alternative Installation as described in chapter 1 The cable is not bidirectional Use only a high quality IEEE 1284 compliant parallel cable The cable is loose or not directly connected In Windows 3 1x open the Control Panel and Printers Select HP LaserJet 6L and click Connect Be sure that the correct port has been selected and that Fast Printing Direct to Port is check Note If any of the above apply choose skip and continue installation
10. 272 2895 Fax 61 3 898 7831 Hardware Repair Center and Extended Warranty Support 131047 Customer Information Center 131347 Belgium Hewlett Packard Belgium SANV Boulevard de la Woluwe 100 Woluwedal B 1200 Bruxelles Phone 32 2 761 31 11 Fax 32 2 763 06 13 China China Hewlett Packard Co Ltd Level 5 West Wing Office China World Trade Center No 1 Jian Guo Men Wai Avenue Beijing 100004 Phone 86 1 505 3888 ext 5450 Fax 86 1 505 1033 Hardware Repair Center and Extended Warranty Support 8610 6262 5666 ext 6101 2 6261 4167 Far East Region Hewlett Packard Asia Pacific Ltd 17 21 F Shell Tower Times Square 1 Matheson Street Causeway Bay Hong Kong SAR Phone 852 2599 7777 Fax 852 2506 9244 Hardware Repair Center 852 2599 7000 Extended Warranty Support 852 2599 7000 Customer Information Center 852 2599 7066 Germany Hewlett Packard GmbH Herrenberger Strasse 130 71034 B blingen Phone 0180 5326222 0180 5258143 Fax 0180 5316122 Warranty and Support Information B 5 Before calling an HP Sales and Service office be sure to contact the appropriate Customer Support Center number listed in the front of your manual Canada Hewlett Packard Canada Ltd 17500 Trans Canada Highway South Service Road Kirkland Qu bec H9J 2X8 Phone 514 697 4232 Fax 514 697 6941 Hewlett Packard Canada Ltd 5150 Spectrum Way Mississauga Ontario L4W 5G1 Phone
11. Phone 91 11 6472311 Fax 91 11 6461117 Hardware Repair Center and Extended Warranty Support 011 6425073 Korea Hewlett Packard Korea 25 12 SHP House Yoido dong Youngdeungpo ku Seoul 150 010 Phone 82 2 769 0114 Fax 82 2 784 7084 Hardware Repair Center 02 3270 0710 Extended Warranty Support 82 2 3770 0365 3770 0359 M xico Guadalajara Hewlett Packard de M xico SA de CV Monte Morelos No 299 Fracc Loma Bonita 45060 Guadalajara Jal Phone 52 3 669 9302 Fax 52 3 669 9560 Netherlands Hewlett Packard Nederland BV Startbaan 16 NL 1187 XR Amstelveen Postbox 667 NL 1180 AR Amstelveen Phone 31 20 547 69 11 Fax 31 20 547 77 55 Poland Hewlett Packard Polska ul Newelska 6 PK 01 447 Warszawa Phone 48 22 375065 Fax 48 22 374783 Singapore H P Singapore Pte Ltd 150 Beach Road 29 00 Gateway West Singapore 0718 Phone 65 291 9088 Fax 65 292 7089 Hardware Repair Center and Customer Information Center 65 272 5300 Extended Warranty Support Contact 65 3743173 B 6 Warranty and Support Information Italy Hewlett Packard Italiana SpA Via Giuseppe di Vittorio 9 Cernusco Sul Naviglio I 20063 Milano Phone 89 2 92 12 1 Fax 39 2 921 044 73 Latin American Headquarters 5200 Blue Lagoon Drive Suite 950 Miami FL 33126 U S A Phone 805 267 4220 M xico Monterrey Hewlett Packard de M xico S A de C V Batall n de San Pa
12. See Chapter 5 Troubleshooting EN Note EN Selecting Print Media The type of media you select affects printer performance and print quality Selecting Media Types If available in your area it is recommended that you use HP LaserJet or HP Multipurpose paper since it has been designed specifically for use with your printer or paper meeting HP s specifications You can also use recycled paper when the paper meets HP s requirements To order HP paper or the HP LaserJet Printer Family Paper Specification Guide see Accessories and Supplies Information in appendix B Bunund CG Selecting Media Sizes The Paper Input Bin holds up to 100 sheets of 75 g m2 20 pound print media The Single Sheet Input Slot holds one sheet Both can be adjusted to hold media measuring from 76 2 x 127 mm 3 x 5 inches to 215 9 x 355 6 mm 8 5 x 14 inches This includes but is not limited to the following paper and envelope sizes e Letter 8 5 x 11 in e Legal 8 5 x 14 in e Executive 7 25 x 10 5 in e A4 210 x 297 mm e COM10 Envelopes e DL Envelopes 4 125 x 9 5 in 110 x 220 mm e C5 Envelopes e B5 Envelopes e Monarch Envelopes 162 x 229 mm 176 x 250 mm 3 875 x 7 5 in e Other Custom Sized Media Insert all media lengthwise vertically into the printer If you want to print horizontally landscape make this selection through your software Do not print on paper smaller than 76 2 x 127 mm 3 x 5 inches Pri
13. See chapter 2 Managing HP LaserJet Toner Cartridges Replace it if maintenance procedures do not improve print quality See chapter 2 Managing HP LaserJet Toner Cartridges See Cleaning Your Printer in this chapter Buljooyss qnolL G Troubleshooting and Maintenance 5 15 Symptom Horizontally aligned black streaks or smears appear ABCDEFGHIJKLM 9ABCDEFGH IJKLM 789ABCDEFGH IJK 5 89ABCDEF 3 BUD B789ABCDE 6789ABCD Light character shadows or repetitive marks appear on the Vertical white stripes appear on the page Character voids appear white areas within the parts of characters that should be solid black Possible Cause The toner cartridge may not be installed properly The toner cartridge may be defective and need replacing Printer may need repair The printer may need cleaning If you are using transparencies they may not meet HP s specifications The paper s texture may be too coarse The toner cartridge may be damaged causing a repetitive black flaw on every printout The toner cartridge s photosensitive drum may have been overexposed to bright light causing repetitive defects usually a fuzzy black area The printer s internal mirror is contaminated If you are using transparencies they may not meet HP s specifications You may be printing on the wrong surface of the paper The paper may not meet HP s specifications 5 16
14. Set Up 1 17 Note 1 18 Set Up Uninstalling the Software If necessary you can remove the HP LaserJet Companion and the PaperPort software components and references from your computer To uninstall the software From the PaperPort program group in Windows double click the Uninstall HP LaserJet Companion icon Follow the instructions on the screen to uninstall the HP LaserJet Companion software When your computer is finished uninstalling the HP LaserJet Companion software double click the Uninstall PaperPort icon Follow the instructions on the screen to uninstall the PaperPort software Files with a MAX extension which were created by the PaperPort software will not be deleted from your hard disk by the uninstall software To delete the files with a MAX extension from the PaperPort directory use the File Manager in Windows 3 1x or Windows Explorer in Windows 95 You can also remove the HP LaserJet 6L Printer and Companion software from your computer by accessing the HP 6L program group EN Note EN Using Online Help When you installed your HP LaserJet 6L Printer and Companion software you also installed online help Online help contains detailed procedures that guide you through any task you want to perform with your printer It provides information that is specific to the current printing task You can access online help by selecting Help in your HP LaserJet 6L program group Online help is also a troublesh
15. current page of the stack Available only in Desktop View Arrange Rearranges the items in Desktop View OLE Rtn Switches to the application you are using with OLE Available only when using an OLE feature y WOqieded Ul BUIyYIOM Setting Preferences You can customize the PaperPort software so it displays according to your preferences To select preferences 1 From the Edit menu choose Preferences The PaperPort Preferences dialog box appears 2 Click the Desktop icon 3 Select the options you want The options are explained in the following table Option Description Scan to Desktop As you scan items they appear on the PaperPort desktop view as thumbnails Scan to Page The scanned items first appear in Page View instead of View Desktop View Show Text with When this option is selected the buttons on the Icons Command Bar have names on them When this option is cleared the buttons will be smaller and will not have any text on them Show Tool Tips Displays short descriptions of the Command Bar buttons and Annotations Color Screen Select this option if your computer has a color monitor otherwise clear this option Maximize Select this option if you want the PaperPort window to be Window at maximized fill the computer screen when the PaperPort Startup software starts Use Gray Dialog Select this option to show PaperPort boxes with a gray Background instead of a white background The gray
16. ee ee ee 4 10 Navigating Within a Stack 0 4 11 Unstacking Pages 2 2 a a 4 11 Reordering Pages ina Stack 4 12 Inserting a Page in a Stack 4 12 Adding Summary Information to Items 4 13 Working in Page View aoaaa a 4 14 Changing the Display Size of an ltem 4 15 Panning an HEM 4210868590852 Oe eee eee 2s 4 15 Invertinganlmage 0 00000 eee ee 4 15 The PaperPort Viewer 0 0000 ee eee 4 16 Obtaining Copies of the PaperPort Viewer 4 16 5 Troubleshooting and Maintenance Check Here First 1 2 a a a a 5 1 HP LaserJet 6L Printer Operation Problems 5 2 Printing a Self Test Page 2 0 2000 eee 5 2 Clearing Paper Jams from Your Printer 5 3 Paper Will Not Feed into the Printer 5 4 Printer Messages 2 eee ee 9 5 HP LaserJet Companion Operation Problems 5 8 Scanner WillNotScan 02 00 0000 a 5 8 Contents 2 EN EN Scanner Stops in the Middle of Scanning 5 9 Clearing Paper Jams from the HP LaserJet Companion 5 10 Companion Error Messages 020808 5 11 HP LaserJet 6L Printer and Companion Installation Problems 5 14 Solving HP LaserJet 6L Print Quality Problems 5 15 Solving Scanned Image Problems 5 20 Recalibrating the HP LaserJet Companion 5 22 Solving HP Las
17. 18 checklist 5 1 common problems 5 1 SEE ALSO error messages HP LaserJet Companion operation 5 9 installation 5 14 SEE self test page wrinkled pages 5 18 True Type fonts selecting 1 14 tutorial PaperPort software 1 17 two sided printing 2 27 typical installation 1 14 U Undo 4 7 uninstall software 1 18 utility 1 18 Uninstall HP LaserJet Companion icon 1 18 Uninstall PaperPort icon 1 18 Unstack 4 11 Unstack button 4 3 Unstack Current Page command 4 11 Unstack icon 4 3 unstacking stacks 4 11 Use Gray Dialog Background option 4 4 V Viewer PaperPort 4 16 views Desktop 4 8 Page 4 14 PaperPort 4 1 switching between 4 2 VIM Virtual Interface Messaging 5 24 W wake up printer 1 15 5 2 warranty B 11 B 12 hardware service B 12 toner cartridge B 12 warranty period B 11 white on black images 4 15 white out 3 1 window PaperPort 4 4 Windows error message 5 11 problems 5 14 restarting 5 14 unstable 5 11 Windows 3 1x installation requirements 1 2 installing HP LaserJet Companion software 1 11 installing printer software 1 13 Windows 95 installation requirements 1 2 installing HP LaserJet Companion software 1 11 installing printer software 1 13 word processing applications 3 11 PaperPort link 3 11 word processor links configuring 5 23 troubleshooting 5 23 Index 8 WordPerfect Office 5 24 worldwide sales and service offices B 15 Z Zoom Navigator 4 14 4 15 EN Quickstart Setu Your HP LaserJet Co
18. 4 3 5 image 3 4 5 20 Browse button 4 3 Browse icon 4 3 browsing folder contents 3 10 business cards 3 1 busy system error messages 5 13 buttons Browse 4 3 Command Bar 4 3 4 4 Desktop 4 3 Duplicate 4 3 Find 4 3 SEE Front Panel OLE Return 4 3 Page 4 3 Rotate 4 3 Scan 4 3 Settings 4 3 Stack 4 3 4 10 Unstack 4 3 Unstack 1 4 3 C cables interface 1 2 SEE parallel cables troubleshooting 5 1 EN calibrating 5 22 calibration file error message 5 11 troubleshooting 5 11 canceling a print job 2 28 carrier sheet 3 1 CFCs Chloroflorocarbons A 5 character shadows 5 16 Chloroflorocarbons CFCs A 5 cleaning 5 29 clearing data 2 28 clipboard 3 12 error message 5 11 troubleshooting 5 11 closing PaperPort error message 5 12 clothing removing toner 5 28 codes formatting problems 5 23 collate copies 3 6 color image 4 14 Color Screen option 4 4 Command Bar 4 2 4 3 4 5 comments 4 13 computer scanning to 3 7 connecting parallel cable 1 9 connector power 1 5 contents list in folders 3 10 contrast adjusting 3 4 image 3 4 5 20 Contrast slider 3 5 control panel indicator lights 2 21 tasks 2 22 troubleshooting 5 5 copier link 3 4 copier utility 1 1 copies SEE ALSO direct copies enlarging 3 4 making multiple 3 3 manipulating images 3 4 copy 1 1 adjusting quality 3 4 3 13 adjusting quantity 3 4 Copy As Text command 3 12 copying documents 1 1 SEE ALSO duplicating HP LaserJet Companion Copier 3 4 items 4 3
19. 8 5 x 11 inch Warranty and Support Information B 3 ywoddns pue AjueueEM HP Software License Agreement ATTENTION USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate written agreement with HP License Grant HP grants you a license to Use one copy of the Software Use means storing loading installing executing or displaying the Software You may not modify the Software or disable any licensing or control features of the Software If the Software is licensed for concurrent use you may not allow more than the maximum number of authorized users to Use the Software concurrently Ownership The Software is owned and copyrighted by HP or its third party suppliers Your license confers no title or ownership in the Software and is not a sale of any rights in the Software HP s third party suppliers may protect their rights in the event of any violation of these License Terms Copies and Adaptations You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software You must reproduce all copyright notices in the original Software on all copies or adaptations You may not copy the Software onto any bulletin b
20. B 2 2 8 Sek ain Folder 4 items Command Bar Folders Link Bar Status Bar 00OW gt To switch between Desktop View and Page View e Click Desktop or Page on the Command Bar e From the View menu choose Page View or Desktop View e In Desktop View double click an item to display that item in Page View Icon Description Desktop 2 2 a i EN The Command Bar The buttons on the Command Bar provide quick access to various commands on the menus Some of the buttons are not available in both views Desktop Switches from Page View to Desktop View Available only in Page View Page Switches from Desktop View to Page View Available only in Desktop View Scan Acquires an image from the selected TWAIN source Settings Displays the Scan Settings dialog box where you can change the HP LaserJet Companion s settings Find Finds an item in the Desktop View finds annotations in Page View Browse Shows a list of items Rotate Rotates the selected item 90 degrees to the right Duplicate Unstack ZA Unstagk Arrange OLE Atr Working in the PaperPort Software 4 3 Description Duplicate Makes an electronic copy of the selected item Available only in Desktop View Stack Stacks selected items into one stack Available only in Desktop View Unstack Unstacks the pages of the selected stack Available only in Desktop View Unstack 1 Unstacks the
21. Maintenance EN Companion Error Messages When a problem occurs an error message may be displayed on your computer This section explains what to do if you see one of these messages Symptom Category Recommended Action An unsuccessful application exit has left General This can occur if your computer hangs or crashes while Windows in an unstable state You should the PaperPort software is running or if some other error restart Windows occurs Try restarting Windows Although you can continue to work in Windows you will not be able to scan or start the PaperPort software again until you restart Windows COMMUNICATION PROBLEM General The software has failed to communicate with the HP Error Code XXX LaserJet Companion Repeat the software action that generated the message If the message occurs again unplug the HP LaserJet Companion from its power source and plug it back in If the message reoccurs your computer s CMOS may not be configured for bidirectional parallel port communication For more information on configuring your CMOS see the HP LaserJet Companion Operation Problems section earlier in this chapter or the Guide to Changing the Parallel Port Mode in Setup included with your HP LaserJet Companion Not enough disk space The PaperPort software requires at least 8 MB of available disk space to be installed After you select the PaperPort software and data directories the installation program checks that yo
22. May 1991 or DFARS 252 227 7014 Jun 1995 as a commercial item as defined in FAR 2 101 a or as Restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is applicable You have only those rights provided for such Software and Documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product B 4 Warranty and Support Information EN Worldwide Sales and Service Offices Hewlett Packard products are sold and supported worldwide through Hewlett Packard Sales and Service Offices and through dealers There are more than 240 Hewlett Packard Sales and Service Offices worldwide Argentina Hewlett Packard Argentina Montaneses 2140 50 60 1428 Buenos Aires Phone 54 1 787 7100 Fax 54 1 787 7213 Austria Hewlett Packard GmbH PO Box 72 Lieblgasse 1 A 1222 Wien Phone 43 1 25 000 0 Fax 43 1 25 000 444 Brazil Edisa Hewlett Packard SA Av Do Contorno 6321 12 andar 30110 110 Belo Horizonte MG Phone 55 31 221 8845 Fax 55 31 221 8836 Denmark Hewlett Packard A S Kongevejen 25 DK 3460 Birker d Phone 45 45 99 10 00 Fax 45 42 81 58 10 France Hewlett Packard France 42 Quai du Point du Jour F 92659 Boulogne Cedex Phone 33 146 10 17 00 Fax 33 146 10 17 05 EN Australia Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn VIC 3130 Phone 61 3
23. Or In Desktop View choose Delete from the Edit menu Click Yes to delete the item 7 Or a If you have selected multiple items click Yes to All to delete all items at once EN Undoing an Action To undo the last action you made in the PaperPort software from the Edit menu choose Undo For example if you move a thumbnail on the Desktop choose Undo Move and the thumbnail will move back to its original location Similarly if you highlight a section of text on a page in Page View choose Undo Highlight to remove that highlighting When you undo an action the Undo command changes to Redo Redo replaces anything you deleted with Undo To undo all annotations and other changes made to the item in Page View choose Undo All Changes from the Edit menu Working in the PaperPort Software 4 7 y WOqieded Ul BUIyYIOM Tip Working in Desktop View Desktop View provides an overall view of PaperPort items and stacks Each item in Desktop View is shown as a thumbnail an icon representing a scanned item Selecting Items Before performing an action on an item such as moving it or printing it you must select the item A red or dark line around an item indicates that it is selected To select items in Desktop View e To select a single item click its thumbnail To select multiple items click each thumbnail while holding down AAD orf m Or E Position the cursor click the left mouse button and drag a selectio
24. PaperPort Software Using the HP LaserJet Companion 3 7 uoluedwog y Buisn Using Fax Links You can scan an item into the PaperPort software add annotations and fax the item provided that your computer has access to a fax modem and fax software Note For information on links see PaperPort Help To send items using the fax link 1 In Desktop View select the item you want to fax 2 If you do not want the PaperPort annotations to appear in the faxed item switch to Page View and clear Show Annotations on the Annotations menu 3 Drag the item onto the Fax icon on the Link Bar 2 Or 7 From the File menu in Page View choose Links Then select the fax name from the submenu Or 7 Click the Fax icon Or m To send a fax from Page View from the File menu choose Links 4 To complete the fax refer to the documentation that came with your fax software To read a fax in the PaperPort software 1 From the File menu choose Import Fax The Import Fax dialog box appears and lists the faxed items available in the PaperPort software 2 Select one of the faxed items on the list A thumbnail of it appears in the dialog box m Or Click Select All to convert all of the faxed items 3 Click Import The selected faxed item appears in Desktop View 4 Display the item in Page View to read the fax 3 8 Using the HP LaserJet Companion EN EN Using Electronic Folders After scanning an item to your computer y
25. RAM Windows 3 1 or 16 MB RAM Windows 95 e Bidirectional communication or ECP port The HP LaserJet 6L printer also supports printing from DOS 5 0 and above Checking Contents Before you start the installation check the contents of the box to make sure that all parts for your HP LaserJet 6L Printer and Companion are included If you are missing any items or you notice any damage notify the dealer mail order company or HP sales office e HP LaserJet 6L Printer e HP LaserJet Companion Printer Accessory e HP LaserJet Toner Cartridge e HP LaserJet Companion Interface Cable connects the HP LaserJet Companion to your computer e Printer Power Cord e HP LaserJet Companion Power Supply e Software CD ROM e Sheet of Printer Labels Some packages include additional OCR software to support regional language differences Also additional promotional software may be included on other compact discs A high quality IEEE 1284 Compliant Parallel Cable is recommended for best performance The IEEE 1284 Compliant Parallel Cable connects the HP LaserJet Companion to the HP LaserJet 6L Printer and is not included in the box You must purchase this cable separately EN Identifying Your Printing Solution s Parts Identifying Your Printer s Parts Before using your printer make sure you can identify the following parts A Front Output Slot G Paper Input Support B Paper Path Lever H Single Sheet Input Slot C Front Pane
26. Stack Selected Items Z Or 2 Click Stack on the Command Bar EN Note Note EN Navigating Within a Stack To move between pages in a stack select the stack and click the arrows on the scroll bar Page Navigator below the stack To move to a specific page in a stack click the middle of the Page Navigator scroll bar to bring up the Go To Page dialog box or choose Go To Page from the Page menu Then enter the page number Unstacking Pages Unstack pages to move pages to another stack replace pages with new ones or delete pages from the stack without disturbing the rest of the pages You do not need to unstack pages to add annotations Double click a stack to display it in Page View where you can see and annotate the pages one page at atime To unstack a single page from a stack In Desktop View select the stack Use the Page Navigator to display the page you want to unstack From the Desktop menu choose Unstack Current Page Or z Click Unstack 1 The PaperPort software unstacks the selected page and displays it as a new untitled item To unstack a whole stack In Desktop View select the stack 2 From the Desktop menu choose Unstack Or z Click Unstack on the Command Bar The PaperPort software unstacks the pages and shows all of the pages as selected untitled items in Desktop View Any Summary Information for a stack is lost during the unstacking Working in the PaperPort Software 4 11 y
27. Standard Installation for Windows 3 1x 1 13 Custom Versus Typical Installation 1 14 Alternative Installation for Windows 95 2 2 1 14 Alternative Installation for Windows 3 1x 1 14 Testing the Installation 0 002 000 0G G 1 15 Uninstalling the Software 02 500 00 1 18 Using Online Help 2 2 2 20 2 02002 a 1 19 Installing Memory Cards DRAM 1 20 Printing Before Printing 1 ee a 2 21 The Front Panel 0 2 00200 eee eee eee 2 22 Selecting Print Media 0 0 02 02 ee eee 2 23 Selecting Media Types 0 00 04 ee eee 2 23 Selecting Media Sizes 2 00002 eee ee 2 23 Selecting the Output Paper Path 2 24 Adding Paper 1 ee 2 24 Using the Single Sheet Input Slot 2 25 Printing on Letterhead and Envelopes 2 26 Printing Tasks tae iad Dee ee ea ehh ea eee ee 2 27 Printing on Both Sides Duplexing 2 27 Pausing Your Printer Between Pages 2 28 Resetting Your Printer 2 0000 eae 2 28 Stopping a Print Job 02 020 04 2 28 Printing on SpecialMedia 0 205002 a 2 29 Additional Tips for Custom Sizes aooaa a a a a aa aa 2 29 Additional Tips for Transparencies 2 29 Additional Tips for Printing Labels 2 29 Managing HP LaserJet Toner Cartridges
28. Troubleshooting and Maintenance Recommended Action Remove the cartridge and reinsert it See chapter 1 Installing the HP LaserJet Toner Cartridge for installation information The toner cartridge may still be under warranty See HP LaserJet Toner Cartridge Warranty in appendix B See the support pages at the front of this manual for support options See Cleaning Your Printer in this chapter For ordering information see Accessories and Supplies Information in appendix B Try changing to a paper with a smoother finish Replace the toner cartridge See Accessories and Supplies Information in appendix B Replace the toner cartridge See Accessories and Supplies Information in appendix B Contact an authorized HP service representative to replace the printer s internal mirror See the support pages at the front of this manual for support options HP s LaserJet transparencies are designed to minimize character voids For ordering information see Accessories and Supplies Information in appendix B Remove the paper and turn it around The wrapper on many reams of paper has an arrow indicating the print side Order HP s paper specification guide listed in Accessories and Supplies Information in appendix B EN Symptom Background scatter appears on a printed page The page is completely black Characters are only partially printed also re
29. WOqieded Ul BUI4YIOM Note Tip Reordering Pages in a Stack After creating a stack you can reorder the pages To reorder the pages in a stack In Desktop View select the stack From the Desktop menu choose Reorder A dialog box displays the current order of the pages in the stack If the page you want to reorder is not visible use the horizontal scroll bar Select the page you want to move Drag the page to its new location A vertical line shows the new location of the page Click OK to close the dialog box The pages reorder automatically Inserting a Page in a Stack Both the page you want to insert and the target stack must be displayed in Desktop View To insert a page in an existing stack In Desktop View select the target stack Use the Page Navigator to move to the location where you want to insert the new page The new page will be inserted on top of the current page Select the page you want to insert and drag it onto the target stack The PaperPort software places the page at the new location Alternatively you can drag a page onto the stack and reorder the pages using Reorder For more information on using the Reorder command see Reordering Pages in a Stack earlier in this section You can insert a new page into a stack as a section separator To create a new blank page in the PaperPort software choose New Item from the File menu The PaperPort software displays a new untitled item You can
30. a closed drawer return it to the original packaging or cover it completely with a cloth Note Save the toner cartridge packaging for possible cartridge storage and recycling 1 Open the Printer Door by pulling it toward you in a forward motion using both hands 2 Roll the toner cartridge back and forth briskly to distribute the toner evenly inside the cartridge 3 Grasp the end of the clear sealing tape on the side of the cartridge and pull firmly to remove the entire length of the tape Once removed the tape should measure twice the length of the toner cartridge or 490 mm 19 3 inches 4 Hold the cartridge by the handle so that the arrows are facing the printer and slide it down and back into the printer The ends of the cartridge Slide into the black plastic grooves in the printer Push it firmly into place and close the printer door Note If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toners into fabric 1 6 Set Up EN EN Step 2 Attaching the Label to the Printer A sheet of labels was shipped in the Paper Output Bin of your printer You will need to attach the label titled Remove Paper Before Reloading to your printer 1 Carefully remove the label from its backing sheet 2 Attach the label to the printer s Paper Input Bin As the label indicates
31. background color appears the next time you restart Windows 4 Click OK to save the Desktop Preferences and exit the Preferences dialog box Note EN Automatic Saving Every item in the PaperPort software is automatically saved as soon as you scan it Any changes that you make to an item such as adding a note or giving an item a new title are automatically saved as well If you want to delete items from the Desktop but save back up copies or save them in some other format such as BMP or TIF from the File menu choose Export For details see PaperPort Help Giving Titles to Items The PaperPort software items can have titles of up to 30 characters long such as Smithers Contract or Letter to Jones Ltd The title of an item appears in the following three places in the PaperPort software At the top of the item in Desktop View On the Document Navigator under the Command Bar in Page View On the Status Bar To retitle an item in Desktop View Select the item If you have not titled an item the PaperPort software automatically names the item Untitled Click the title An edit box appears around the title 7 Or k From the File menu choose Change Title An edit box appears around the title Type the new title and press HAES The item will have the new title Displaying and Hiding Elements Display or hide the Folders Command Bar Link Bar Status Bar or Tool Palette by selecting ea
32. by a normal exit If the PaperPort software can restore the desktop file it will continue normally Otherwise see the support pages at the front of this manual for support options If you get this message while scanning try scanning the item again If you get this message while importing a file the file may be damaged or there may be a disk error You can run a disk diagnostic utility to investigate this or run MAXFIX EXE Follow the instructions on the screen The HP LaserJet Companion has failed a critical step in the recalibration process Repeat the recalibration process See Recalibrating the HP LaserJet Companion later in this chapter If the message occurs again the HP LaserJet Companion has failed and requires repair or replacement See appendix B Warranty and Support Information Your computer was busy doing something else so the HP LaserJet Companion could not communicate with the PaperPort software In most cases scanning again will succeed If not quit other applications and try scanning again The item contains one or more annotations created by a later version of the PaperPort software than the one you are using You can view all the annotations by upgrading your version of the PaperPort software To upgrade contact HP Customer Support see appendix B The PaperPort software found more files than it can display Enter a different search criteria that will limit the search to a smaller number of files
33. folder are listed Select an item on the list to display its thumbnail Double click the selected item The item is displayed in Desktop View The icons to the left of the item s name indicate which items are stacks and which are single pages You can see the pages of a selected stack by clicking the Page Navigator on the thumbnail Creating Folders Create rename or delete folders to match the way you organize information The Main Folder at the top of the column cannot be deleted It is the default folder into which all scanned items are placed if the PaperPort software is not running when you scan the item If the PaperPort software is running and a folder is open the item is filed automatically in the open folder You can create only one level of folders that is you can not create folders within folders To create a folder From the File menu choose New Folder In the New Folder dialog box type the title for the folder The title can be up to 30 characters Click OK The folder appears in the folder column Folders are arranged in alphabetical order but the Main Folder is always first Using the HP LaserJet Companion EN Editing Scanned Images Using OCR Links Once text is scanned into the PaperPort software the text becomes an image that cannot be edited However the PaperPort software has optical character recognition OCR software to process scanned text when using a Word Processing or Spreadsheet link icon
34. for assistance refer to the support pages at the front of this manual for support options EN Clearing Paper Jams from Your Printer Occasionally paper can become jammed while printing The following list shows some possible causes e The paper was loaded improperly e The Paper Path Lever was adjusted while a job was printing e The Printer Door was opened while a job was printing e The paper being used does not meet HP s specifications e The paper being used was smaller than 76 2 x 127 mm 3 x 5 inches To clear a paper jam Caution Do not touch the black sponge roller inside your printer Touching it may reduce the print quality on your media 1 Open the Printer Door and remove the toner cartridge Be sure to protect the toner cartridge from light while you work on the printer 2 Press the Paper Release Lever 3 If your paper jam is in the printer s input area reach inside the printer and carefully pull the sheet toward you 4 lf your paper jam is in the printer s output area grasp the sheet and carefully pull it upward 5 After removing all sheets and fragments of paper replace the toner cartridge and close the Printer Door 1 eee ees Mean oA Tie The printer should return to a Ready state as soon as you reload the paper Buljooysea qnolL G EN Troubleshooting and Maintenance 5 3 Paper Will Not Feed into the Printer
35. for your HP product Call from any touch tone phone and request up to three documents per call These documents will be sent to the fax of your choice Australia 03 9272 2627 Korea 02 769 0543 Austria Belgium Dutch Belgium French Canada China Denmark English outside of UK Finland France Germany Hong Kong SAR India Indonesia 0660 8128 0800 1 1906 0800 1 7043 800 333 1917 86 10 6505 5280 800 10453 31 20 681 5792 9800 13134 05 905900 0130 810061 852 2506 2422 011 622 6420 21 352 2044 Malaysia Netherlands New Zealand Norway Philippines Singapore Spain Sweden Switzerland German Switzerland French Taiwan Thailand United Kingdom 03 298 2478 0800 22 2420 09 356 6642 800 11319 65 291 7951 65 275 7251 900 993123 020 795743 0800 55 1527 0800 55 1526 02 719 5589 02 661 3511 0800 960271 Italy 1678 59020 United States 800 333 1917 Japan 81 3 3335 8622 Customer Support Options Worldwide In addition to the phone numbers listed below appendix B Warranty and Support Information contains worldwide sales and service addresses and phone numbers for countries regions not listed here U S and Canada Call 208 323 2551 Mon Fri 6 am to 10 pm and Saturday 9 am to 4 pm Mountain Time free of charge during the Warranty Period however your standard long distance Customer Support amp Product phone charges still apply Please hav
36. installs all of the HP recommended software If you choose to do a Custom installation you will be asked whether you want to install the host based driver or the PCL driver If you meet the system requirements and your printer and Companion are connected directly to your computer select the host based driver If you meet the system requirements and you are going to access the printer across a network select the PCL driver You will also need to decide if you want the HP LaserJet 6L Help files installed Select this option if you want to include online help files for your printing software Finally you will be asked if you want TrueType Fonts installed Select this option if you want True Type fonts By following the Alternative Installation instructions below the PCL driver files and some help files will be installed This setup will not install the status window Make sure that you quit all software that is currently running such as Microsoft Office Manager virus checkers and fax utilities Alternative Installation for Windows 95 Quit all software that is running Click Start then select Settings Printers Double click on Add Printer Click Next until you come to the List of Printer Manufacturers Click Have Disk Insert Disk 2 if you ran MakeDisk and click OK The name of the printer driver will appear Click Next Then click Next again Remove the disk when the installation is complete Alternative Installation
37. location in Desktop View The pointer will have a plus sign in it to indicate the selected item will be duplicated Working in the PaperPort Software 4 9 y WOqieded Ul BUI4YIOM Note 4 10 Working in the PaperPort Software Working with Stacks In the PaperPort software a stack is an item with multiple pages Use the stack feature to organize multipage documents When you use the automatic document feeder to scan a document the document will appear as a multipage stack in Desktop View When you scan an item each scanned page appears in Desktop View as a one page untitled item To stack items using drag and drop In Desktop View select the item to stack Place the pointer on the selected item and press and hold down the left mouse button Move the pointer onto the second target item so the target item becomes highlighted and release the mouse button The selected item is stacked on top of the target item Repeat steps 1 through 3 to stack additional items You can add Summary Information about the stack after creating it Summary Information for individual pages that are then stacked is retained only for the bottom page in the stack For details see PaperPort Help To stack items using the Stack Selected Items command or the Stack button In Desktop View select the items you want to stack in the order that you want them to be stacked The first item selected will be on top From the Desktop menu choose
38. ozone gas O3 CFC usage Ozone depleting chemicals Chloroflorocarbons for example have been eliminated from the manufacturing sites of this printer CFCs are not used in the manufacturing of the packaging This HP LaserJet printer design reduces Energy consumption Energy usage drops from an average of 120W during printing to as little as 5W while in Standby Sleep mode Not only does this save natural resources but it also saves money without affecting the high performance of this printer This product qualifies for the United States Environmental Protection Agency s ENERGY STAR Program ENERGY STAR is a voluntary program established to encourage the development of energy efficient office products luni As an ENERGY STAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency Specifications A 5 e Toner consumption EconoMode uses about 50 less toner thereby extending the life of the toner cartridge e Paper use This printer allows manual duplexing two sided printing and this reduces paper usage and the resulting demands on natural resources e Transportation fuel consumption and emissions HP LaserJet printers are shipped from manufacturing sites to distribution centers in bulk packs Because more printers can fit on each pallet fuel consumption and emissions are reduced HP LaserJet Printer Worldwide Recycling Plastics Major pla
39. pages and more than one copy you can select Collate to print the copies into sets 4 Click Setup to setup the printer if necessary 5 Click Start to print the copies 6 Click Cancel to quit the HP LaserJet Companion Copier software when finished 3 6 Using the HP LaserJet Companion EN Figure 3 4 Note Tip EN Scanning Documents to Your Computer These procedures describe scanning a document and sending the image to your computer which is the first step to faxing filing and using the OCR software To scan a document Raise the paper tray and paper supports 2 Place the document face forward and top down in the paper tray and adjust the paper edge guides by sliding them to the edges of the document Press 5 75 on the HP LaserJet Companion The scan will begin and a thumbnail image of the page appears as the document is being scanned When the scan is complete the thumbnail image will disappear and the PaperPort software will automatically display the scanned image in Desktop View For information on how to give an item a new title see Giving Titles to Items in chapter 4 If you need to stop the scan press 39 again To remove the document see Clearing Paper Jams from the HP LaserJet Companion in chapter 5 If you press HJ ZJ and there is no paper in the HP LaserJet Companion the PaperPort software will start For more information on the PaperPort software see chapter 4 Working in the
40. parallel cable connecting to printer 1 9 defective 5 5 identifying 1 2 parallel cables connecting 1 9 parts ordering B 13 pasting error message 5 11 selections 4 14 Index 5 pausing 2 28 pausing printing 2 28 PCL driver selecting 1 14 photographs scanning 3 1 photosensitive drum 5 16 Poland sales and service B 17 postcards output options 2 24 power connector 1 5 consumption A 1 A 2 cord 1 2 cord troubleshooting 5 1 requirements A 1 A 2 Power Connector 1 5 preferences PaperPort 4 4 preparing for printing 2 23 print density adjusting 5 17 print job deleting 2 28 print media 2 23 SEE envelopes SEE paper SEE transparencies print quality media 2 23 print resolution A 1 print speed A 1 print faded 2 30 printable area 5 20 printer dimensions A 1 messages 5 5 parts recycling A 6 specifications A 1 printer cable ordering B 13 Printer Door identifying 1 3 printer drivers adjusting memory setting 1 20 printer software installing for Windows 1 13 not configured 5 5 printers copying to 3 2 network 1 16 3 2 5 20 PaperPort supported A 3 printing custom sizes 2 29 items 4 8 labels 2 29 on both sides of paper 2 27 pausing 2 28 problems 5 20 self test page 1 15 5 2 single copies 3 2 special media 2 29 stopping 2 28 tasks 2 27 transparencies 2 29 problems Direct Copy 5 20 e mail 5 23 SEE ALSO error messages exporting 5 25 fax 5 25 files 5 25 format 5 23 HP LaserJet Companion 5 8 5 29 import
41. port configuration see chapter 5 Troubleshooting and Maintenance The PaperPort software will start automatically A thumbnail image an icon representing a scanned item of the page appears on the PaperPort software as the document is being scanned When the scan is complete the thumbnail image disappears and the PaperPort software automatically displays the scanned image If you need to stop the scan press W539 again To remove the document see Clearing Paper Jams from the HP LaserJet Companion in chapter 5 From the PaperPort software press R or display the Help menu Choose the One Minute Guide for a tutorial on using the PaperPort software if you did not choose to view it during the installation For more information on using the PaperPort software see chapter 4 Working in the PaperPort Software If the scanned image thumbnail accurately appears in the PaperPort software you have connected the HP LaserJet Companion to the computer correctly and installed the PaperPort software successfully Print a document from an application on your computer to your LaserJet 6L printer If the page prints the LaserJet 6L printer and Companion are ready to operate If the HP LaserJet Companion or the PaperPort software does not work correctly see chapter 5 Troubleshooting and Maintenance If you need additional help see the service and warranty information in the front of this user s guide and in appendix B
42. pound bond weight paper less for heavier paper to fill the Paper Output Bin Do not allow more than one transparency or 20 sheets of other media to stack up in front of the Front Output Slot In your printer software select the Print Quality tab then select Manual Settings Click Settings then choose HPGL 2 under the Graphics mode Select 300 DPI under the Print Quality tab in your printer software Run HPWPRS EXE in the directory C windows Then reboot EN Symptom Printer is not responding the system is locked up Window message reads No Toner or Door Open EN Possible Cause The page is too complex for the printer s memory capacity The toner cartridge is not installed completely The printer door is open Recommended Action Free up disk space on your computer or defragment the ee Print Manager in Windows 3 1x systems on your i fewer software programs at the same time on your od perform I O or processor intensive tasks on your PC while printing e g sending a fax or playing a video On the all the toner cartridge then close the door securely Close the door securely Reset the printer by unplugging the power cord and then plugging it back into the electrical outlet Troubleshooting and Maintenance 5 7 Buljooysea qnolL G Note HP LaserJet Companion Operation Problems Scanner Will Not Scan If the HP LaserJet Companion is unable to scan try the following E
43. properly installed The PaperPort software is busy processing Wait one or more minutes and then try quitting the PaperPort software again Close any open PaperPort software dialog boxes and try again Close any open PaperPort software dialog boxes and try again You must select the fax software driver by choosing Preferences from the Edit menu and under Category select the Fax or generic fax icon EN Symptom The Desktop file is either damaged or missing PaperPort will continue with a new Desktop Category Desktop The image data being unpacked is General damaged The calibration of exposure time failed The system is too busy to accept a page General from your scanner Please scan this page again This item contains one or more General annotations that cannot be displayed by this version of PaperPort General Too many files were found Please enter a different starting directory or file name and try the search again Your OCR software was not able to process the selected pages EN Recommended Action The desktop file contains information you need for accessing the items on the Desktop If this file is damaged you may be able to fix it with the MAXFIX utility Run MAXFIX EXE and then follow the instructions on the screen The desktop file can be damaged if your computer is shut down while the PaperPort software is running or if the PaperPort software is shut down in any way other than
44. window 1 14 status window messages 1 19 stop printing 2 28 stopping a print job 2 28 stopping scanning 1 16 3 7 storage environment A 1 streaks in printing 5 15 Summary Information 4 10 4 11 4 13 supplies ordering B 13 support SEE error messages SEE problems SEE troubleshooting support worldwide B 15 supports paper 1 4 switching views 4 2 system memory error message 5 12 troubleshooting 5 12 system requirements 1 2 T tasks 3 1 tasks printing 2 27 testing HP LaserJet Companion 1 15 HP LaserJet Companion installation 1 16 installation 1 16 PaperPort software 1 15 printer 1 15 text converting scanned 3 11 editing 3 11 3 12 not clear 5 20 pasting 3 12 thresholded resolution 3 14 thumbnails folder contents 3 10 items in folders 3 10 PaperPort 1 17 4 1 TIFF file format 4 5 titles items 4 5 Summary Information 4 13 To PC button 1 4 To PC connector 1 5 To Printer button 1 4 To Printer connector 1 5 toner density 5 15 redistributing 2 30 removing from clothing 5 28 toner cartridge defective 5 28 expected toner life 2 30 exposing to light 1 6 extending life 2 30 installing 1 6 life sopan 2 30 ordering B 13 recycling 2 30 removing sealing tape 1 6 returning B 12 storing 1 6 warranty B 12 Tool Palette displaying 4 5 Index 7 hiding 4 5 transparencies Capacity 2 24 output options 2 24 printing 2 29 tips for printing 2 29 tray paper 1 4 troubleshooting basic steps 5 1 5 5 blank pages 5
45. 1995 FCC Title 47 CFR Part 15 Class B2 ECES 003 Issue 2 VCCI 21 AS NZS 3548 1992 CISPR 22 1993 Class B1 Supplementary Information The product herewith complies with the requirements of the following Directives and carries the CE marking accordingly the EMC Directive 89 336 EEC the Low Voltage Directive 73 23 EEC 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 This Device complies with Part 15 of the FCC rules Operation is subject to the following conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation December 1 1996 For Compliance Information ONLY contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia Your Local Hewlett Packard Sales and Service Office or Hewlett Packard Gmbh Department HQ TRE Standards Europe Herrenberger Strasse 130 D 71034 Boblingen FAX 49 7031 14 6429 Product Relations Manager Hewlett Packard Company P O Box 15 MS 160 Boise ID 83707 0015 Phone 208 396 6000 A 8 Specifications EN Australia Contact European Contact USA Contact EN Declaration of Conformity HP LaserJet Companion Printer Accessory according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 C
46. 2 626 8807 Portuguese Portugal 01 441 7199 Switzerland 084 880 1111 German Germany 0180 5 25 81 43 Austria 0660 6386 In Country Region Support Numbers If you require support after your warranty has expired or additional product repair services of if your country region is not listed below please refer to the Worldwide Sales and Service Offices in appendix B Africa Middle East 41 22 780 7111 Malaysia Argentina 54 1 781 4059 69 Mexico D F Australia 03 9272 8000 Mexico Guadalajara Brazil 55 11 709 1444 Mexico Monterey Canada 208 323 2551 New Zealand China 8610 6261 4174 6261 4175 Philippines 63 2 894 1451 6261 4176 6262 5666 Poland 48 22 37 5065 603 295 2566 Czech Republic 42 2 471 7321 Portugal 351 1 301 7330 52 5 326 4600 52 3 669 95 00 52 83 378 42 40 64 9 356 6640 Greece 30 1 689 64 11 Russia 7 095 923 5001 Hong Kong SAR 800 7729 Singapore 65 272 5300 Hungary 36 1 252 4505 Switzerland 41 1 753 7111 India 011 6472366 Taiwan 02 717 9609 Indonesia 21 350 3408 Thailand 662 661 4011 661 4012 90 1 224 5925 Japan 31 20 581 3318 Turkey Korea 82 2 3270 0700 outside Seoul call 080 999 0700 HP LaserJet 6L Printer and Companion Printing Solution User s Guide Copyright Information 1997 Hewlett Packard Company All Rights Reserved Reproduction adaptation or translation without prior written permission is prohibited except as
47. 4 drag and drop stacking 4 10 DRAM memory cards 1 20 SEE ALSO memory cards Index 2 drivers fax 5 23 dropouts 5 17 duplex printing 2 27 SEE duplexing duplexing 2 27 avoiding curls 2 27 multiple paper feeds 2 27 paper jams 2 27 tips 2 27 Duplicate button 4 3 Duplicate icon 4 3 duplicating SEE ALSO copying duty cycle A 1 E e mail problems 5 23 troubleshooting 5 23 EconoMode 2 30 editing converted scanned text 3 11 text 3 11 3 12 electronic folders copying items 3 9 creating 3 10 deleting 3 10 displaying contents 3 10 renaming 3 10 using 3 9 energy consumption A 1 A 5 Energy Star compliance A 5 enlarging images 3 4 4 14 4 15 envelopes 2 23 output options 2 24 size 2 23 sizes 2 23 wrinkling 2 26 environment operating A 1 protecting A 5 storage A 1 Environmental Product Stewardship A 5 error conditions removing 2 28 Error Light 2 21 SEE indicator lights error messages PaperPort 5 11 PaperPort software 5 11 SEE ALSO problems SEE ALSO support SEE ALSO troubleshooting executive paper size 2 23 exit application error messages 5 11 exporting format PaperPort A 3 items 4 5 4 6 troubleshooting 5 25 Express Exchange B 12 F faded print 2 30 fax documents 1 1 error messages 5 12 links 3 8 problems 5 25 reading 3 8 troubleshooting 5 23 fax links troubleshooting 5 23 using 3 8 EN features PaperPort 4 1 feed mechanism 3 1 file error message 5 11 files damage 5 12 error message 5 12 5 13 fo
48. 4 9 items to folders 3 9 pages in stacks 4 13 problems 5 20 cover identifying 1 4 creating electronic folders 3 10 creator name 4 13 curling envelopes 2 26 reducing 2 29 5 18 transparencies 2 29 when duplexing 2 27 Index 1 custom installation 1 14 Custom Mode 3 13 custom sized media 2 23 custom sized paper printing 2 29 customizing PaperPort preferences 4 4 cutting selections 4 14 D damage files 5 12 HP LaserJet 6L printer 1 2 HP LaserJet Companion 1 2 pages 5 11 damaged data error messages 5 13 error messages link 5 12 image error message 5 11 data 5 13 clearing 2 28 unprinted 5 5 data light SEE indicator lights status 2 21 DaVinci e mail problems 5 24 Declaration of Conformity A 8 A 9 default settings 2 28 defaults Main Folder 3 10 settings 3 5 deleting electronic folders 3 10 folders 3 10 items 4 5 4 6 pages 4 11 deleting print job 2 28 deselecting items 4 8 Desktop Arrange 4 9 button 4 3 error messages 5 11 5 13 icon 4 3 View 4 1 4 2 4 5 Desktop file troubleshooting 5 13 Direct Copy 3 2 5 20 resolution 3 2 disk errors 5 11 5 12 display size 4 15 displaying elements 4 5 items in folders 3 10 dithered resolution 3 14 Document Navigator 4 14 documents copying 1 1 faxing 1 1 feeder automatic 4 10 filing 1 1 SEE ALSO items organizing 1 1 SEE ALSO pages reading 1 1 scanned viewing 4 1 scanning 3 7 double sided printing SEE duplexing DPI dots per inch image 4 14 scanner 3 1
49. 84 compliant parallel cable such as the HP LaserJet cable between the printer and computer This cable supports all of your printer s advanced printing capabilities If you experience problems with your computer not being recognized by your printer you may have a faulty cable 1 Connect a parallel cable to your printer Be sure not to force the cable on upside down 2 Secure the cable by snapping the two wire clips from the printer to the cable A secure cable helps prevent communication problems between the computer and printer The HP LaserJet Companion connects between your computer and your printer 3 Plug the opposite end of the parallel cable into the To Printer Connector on the HP LaserJet Companion Caution If the cable does not attach easily make sure that you are using the correct cable and plugging in the correct end Forcing the plug into the connection can cause damage Set Up 1 9 UO E e SU L Step 5 Connecting the Interface Cable 1 Plug the interface cable that came with your printing solution into the To PC Connector on the HP LaserJet Companion 2 Plug the opposite end of the interface cable into the parallel port on your computer Caution Be sure to connect the cable to a parallel port on your computer rather than a serial port Connecting to the wrong port can cause damage to your printer See your computer s documentation for more information about the computer s ports 3 Plug o
50. 90 212 224 59 25 Fax 90 212 224 59 39 Venezuela Hewlett Packard de Venezuela CA Los Ruices Norte 3A Transversal Edificio Segre Caracas 1071 Phone 58 2 239 42 44 Fax 58 2 239 30 80 EN Warranty and Support Information B 7 Taiwan Hewlett Packard Taiwan Ltd 8th Floor 337 Fu Hsing North Road Taipei 10483 Phone 886 2 712 0404 Fax 886 2 715 3107 Hardware Repair Center 02 717 9673 North Taiwan 04 327 0153 Central Taiwan 080 733 733 South Taiwan Extended Warranty Support Contact 080 211 666 United Kingdom Hewlett Packard Ltd Cain Road Bracknell Berkshire RG12 1HN Phone 01 334 369222 Fax 01 344 363344 ywoddns pue AjueueEM B 8 Warranty and Support Information EN INDEX A accessories ordering B 13 Actual Size display 4 15 adding paper 1 8 2 24 adjusting paper guides 2 29 alternative installation 1 14 ammonia 5 28 annotating pages 4 1 Annotation Tool Bar 4 14 annotations error message 5 13 fax 3 8 finding 4 3 PaperPort 3 8 rotated pages 4 6 undoing 4 7 applications exit error message 5 11 PaperPort supported A 3 Arrange Desktop 4 9 icon 4 3 Arrange button 4 3 arranging items 4 9 automatic document feeder 4 10 automatic saving 4 5 B back up copies 4 5 background color 4 4 bit depth scanner resolution 3 14 Bit Depth setting 3 14 black and white 3 2 3 14 4 15 blank pages 5 18 5 19 BMP file format 4 5 bond paper 3 1 brightness adjusting 3
51. 905 206 4725 Fax 905 206 4739 Czech Republic Hewlett Packard S R O Novodvorsk 82 CZ 14200 Praha 4 Phone 42 2 613 07 111 Fax 42 2 47 17 611 Finland Hewlett Packard Oy Piispankalliontie 17 FIN 02200 Espoo Phone 358 0 887 21 Fax 358 0 887 2477 Greece Hewlett Packard Hellas 62 Kifissias Avenue GR 15125 Maroussi Phone 30 1 68 96 411 Fax 30 1 68 96 508 yoddns pue AjueeM Hungary Hewlett Packard Magyarorszag Erzsebet kiralyne utja 1 c H 1146 Budapest Phone 86 1 122 7411 36 1 252 4505 Fax 36 1 122 3692 Japan Hewlett Packard Japan Ltd 3 29 21 Takaido higashi Suginami ku Tokyo 168 Phone 81 3 3331 6111 Fax 81 3 3335 1478 Hardware Repair Center 0473 55 6660 Mexico D F Hewlett Packard de M xico SA de CV Prolongaci n Reforma No 700 Lomas de Santa Fe 01210 M xico DF Phone 52 5 326 4600 Fax 52 5 326 4274 Middle East Africa ISB HP Response Center Hewlett Packard SA Rue de Veyrot 39 PO Box 364 CH 1217 Meyrin Geneva Switzerland Phone 41 22 780 41 11 Norway Hewlett Packard Norge A S Postboks 60 Sk yen Drammensveien 169 N 0212 Oslo Phone 47 22 73 56 00 Fax 47 22 73 56 10 Russia AO Hewlett Packard Business Complex Building 2 129223 Moskva Prospekt Mira VVC Phone 7 095 928 6885 Fax 7 095 974 7829 India Hewlett Packard India Ltd Paharpur Business Centre 21 Nehru Place New Delhi 110 019
52. Cleaning Your HP LaserJet 6L Printer Note If you notice excessive amounts of toner inside your printer your toner cartridge may be defective It is recommended that you use HP LaserJet toner cartridges to insure high quality printing and to reduce incidents of excessive toner in your printer WARNING Before cleaning the printer disconnect it from the power source Caution Using ammonia based cleaners on or around the printer can cause damage to the printer Also do not touch the black sponge roller inside the printer By doing SO you Can reduce the print quality of your media To clean the printer 1 Clean the outside of the printer with a slightly damp cloth use only water 2 Clean the inside of the printer with a dry lint free cloth Remove all dust spilled toner and particles of paper Note If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into the fabric 5 28 Troubleshooting and Maintenance EN Cleaning Your HP LaserJet Companion You might need to clean the HP LaserJet Companion after scanning approximately ten pages of newsprint if the ink on an item can be smudged with your hand or if you scan items that have excessive amounts of dirt or dust on them To clean the roller and image sensor 1 Pull forward on the release levers and open the cover 2 Dip a cotton swab in rubbing alcohol 0H7 or neutral pH
53. Depth 312 4 mm 12 3 in Storage Height 228 6 mm 9 0 in Operating Height Letter Height 370 8 mm 14 6 in Holds up to 100 sheets of regular weight paper or up to 10 envelopes Holds up to 100 sheets Front Output Slot capacity Stack 1 transparency or up to 20 sheets of other media in front of the Front Output Slot 762x 127 mm 8x5 i 216 9 x 355 6 mm 85x 14in 2 MB of ROM and 1 MB of RAM One slot available for a 1 2 4 or 8 MB 7Ons or faster 5 V JEIDA card Print Resolution 600 dots per inch dpi Duty Cycle 6000 single sided pages per month EN Specifications A 1 A 2 Specifications HP LaserJet Companion Hardware Specifications Output Scanning Resolution 300 dpi Item Sizes Maximum 8 5 x 30 inches 21 6 x 76 2 cm Minimum 2 x 3 5 inches 5 1 x 8 9 cm HP LaserJet Companion Dimensions Height 5 87 inches 14 9 cm closed 7 13 inches 19 0 cm paper tray open 13 19 inches 33 6 cm paper tray open and paper supports extended 3 62 inches 9 2 cm closed 4 09 inches 10 4 cm paper tray open 6 26 inches 15 9 cm paper tray open and paper supports extended Length 12 44 inches 31 6 cm Weight 3 31 pounds 1 5 kg Environment Scanning Standby 50 to 104 F 10 to 40 C 15 to 80 RH Storage 32 to 140 F 0 to 60 C 10 to 90 RH Power Supply Available AC Adapter Inputs 120 127V 46 10 60Hz 2HZz 220V 6 10 50 60Hz 2Hz 230V 6 10 50 60Hz 2Hz 240V 6 10
54. Input Bin may be too full The paper guides may not be adjusted properly The paper s weight or surface finish may not meet HP s specifications Troubleshooting and Maintenance 5 19 Recommended Action Make sure you removed the entire length of the sealing tape from the toner cartridge before you installed it See Installing the HP LaserJet Toner Cartridge in chapter 1 Replace the toner cartridge See Accessories and Supplies Information in appendix B Try printing a self test page as described earlier in this chapter If the page is still blank the printer may need service See the support pages at the front of this manual for support options Try removing some of the paper Be sure to center the paper with the paper guides Also verify that the guides are not adjusted too tightly or too loosely against the paper To order HP s paper specification guide see Accessories and Supplies Information in appendix B Buljooyss qnolL G Solving Scanned Image Problems Symptom Recommended Action Scanned images are too light or too Adjust the brightness sensitivity in the PaperPort software dark settings See Adjusting Copy and Scan Quality in chapter 3 Scanned images have unwanted Recalibrate the HP LaserJet Companion to improve the image lines through them quality For more information on recalibrating the HP LaserJet Companion see Recalibrating the HP LaserJet Companion later
55. L Printer and Companion compact disc into the CD ROM drive usually D If you are running Windows 95 click Start and then click Run If you are running Windows 3 1x click File from the Program Manager and choose Run Type D SETUP in the Open Command Line box Click OK Follow the instructions on the screen to complete the installation The serial number has already been entered by HP If you need to re enter the serial number it is located on the back of the compact disc case If you encounter a communication problem you might need to change your computer s parallel port mode For more information on changing your parallel port mode see the Guide to Changing the Parallel Port Mode in Setup included with your HP LaserJet Companion During installation if you get the message HP LaserJet 6L printer has not been found check the power cord connections and power source Also make sure you are using a high quality IEEE 1284 compliant parallel cable If after checking these items you still see the HP LaserJet 6L printer has not been found message click Continue to proceed with the PCL driver installation If the installation could not be successfully completed see the Alternative Installation instructions later in this chapter lf after installing the software and restarting Windows 95 your computer displays the message New Hardware Detected and lists the HP LaserJet 6L printer you will want to select Do
56. LaserJet Companion Copier Wo Tere ys Cha Cor Pl ire TuT Pa Pett por aren Bus Saana Aira in i ma a LT Tt Lc Lo Current macja 1 In the HP LaserJet Companion Copier screen click Fit to Page to create the biggest representation of the image possible without distorting the image Or e Drag the Scale slider to adjust the size of the scanned image The scale will allow you to adjust the image in 25 percent increments 2 Drag the Contrast slider to adjust the contrast 3 Drag the Brightness slider to adjust the brightness The Contrast and Brightness options are only active if the image is grayscale more than 1 bit per pixel If you adjust the scale contrast or brightness on one page of a multipage document these settings will affect all pages If you want to change the settings for only one page adjust and print that page then change the settings back for the remaining pages You can double click the word Scale to return the image to 100 percent of the scanned size You may also double click the words Contrast or Brightness to return the settings to the default settings Use the page scroll arrows below the representation of the document to move between pages Using the HP LaserJet Companion 3 5 uojuedwoy y Buisn To print the copies 1 Type the number of copies to print in the Copies field 2 Select which pages you want to print in the Range of Pages field 3 If you select a range of
57. Single Sheet Input Slot Make sure the printed side is facing the back of the printer and the top edge of the paper is down as illustrated in Figure 2 1 Figure 2 1 Tips for Duplex Printing e To avoid paper curl set the Paper Path Lever to the Lower position and use the Front Output Slot for a straight through paper path e To print one page at a time select the Manual Feed option in your software to pause the printer between pages e Make certain that the sheet s leading edge is not bent or curled EN Printing 2 7 2 8 Printing Pausing Your Printer Between Pages Occasionally you may need the printer to pause so that you can load special media such as letterhead If you specify Manual Feed in your software the printer will pause before the first page and between each page you print This will give you time to load the special media To resume printing press and release the Front Panel button In your software s printer menu or bin tray selection select the Manual Feed mode From your software print the document The Data light will blink when the page is ready to print indicating that the printer is paused and waiting After inserting the correct medium briefly press and release the Front Panel button to print the page The printer will take media from the Single Sheet Input Slot first If it does not find media in the Single Sheet Input Slot it will take media from the Paper Input Bin Resetting Your Printe
58. The OCR software converts the scanned text image to editable text it does not translate photos or graphics You can process an entire item or only the text that you select You have several options for using OCR software with the PaperPort software as described in the following procedures To use the provided OCR software In Desktop View select an item Drag the item onto the Word Processing or Spreadsheet icon on the Link Bar 7 Or z Click the Word Processing or Spreadsheet icon 7 Or 7 From the File menu select Links and then select the word processing or spreadsheet software from the submenu The OCR software converts the item to editable text The word processing or spreadsheet application opens and the converted text is displayed as an untitled document To process text using another OCR software link In Desktop View select an item 2 Drag the item onto that OCR icon on the Link Bar Or Click the OCR icon 2 Or e From the File menu choose Links and then select the OCR software from the submenu The file is processed by the OCR software and then opens in your selected word processing or spreadsheet application Using the HP LaserJet Companion 3 11 uoluedwog y Buisn Note The PaperPort software can process text with the OCR software and then place the editable text on the Clipboard You can paste the text into another application such as a word processor To process text using the Co
59. Wise Novell Quatro Pro PC Paintorush Phoenix Eclipse FAX Proshare Trio Datafax UltraFax WordPerfect WordPerfect Office WordStar Zsoft 2 000 300 30 characters 30 inches 76 2 cm Specifications A 3 suonedijiseds V HP LaserJet Companion Printer Accessory Product Safety Specifications The product meets the following specifications UL 1950 Third Edition CAN CSA C22 2 No 950 95 IEC 950 1991 A1 1992 A2 1993 A3 1994 CENELEC EN 60950 1992 Am1 1992 Am2 1993 Am3 1994 EMKO TSE 74 SEC 207 94 IEC 825 1 1996 Class 1 LED CENELEC EN 60825 1 1994 Class 1 LED NOM 019 SCFI 1993 A 4 Specifications EN EN HP LaserJet 6L Printer Environmental Product Stewardship Hewlett Packard has created the Environmental Product Stewardship program on a corporate wide level to ensure that HP products conform to national and worldwide environmental standards suonedijiseds V Protecting the Environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This HP LaserJet printer has been designed with several attributes to minimize impacts on our environment This HP LaserJet printer design eliminates Ozone production This HP LaserJet printer does not use high voltage corona wires in the electrophotographic process Instead it uses charging rollers in the toner cartridge and in the print engine Therefore this printer does not generate appreciable
60. ach a printout sample illustrating what the defective cartridge is printing and return to the place of purchase INNO EVENT SHALL HEWLETT PACKARD COMPANY BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL INDIRECT PUNITIVE OR EXEMPLARY DAMAGES OR LOST PROFITS FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE B 2 Warranty and Support Information EN Accessories and Supplies Information The following table lists items that are available from HP Direct Ordering and through your local authorized HP dealer For most items call HP Direct Ordering at 800 538 8787 U S To order HP LaserJet paper call 800 471 4701 To find a dealer near you or if your dealer is temporarily out of stock call the HP Customer Information Center 800 752 0900 For ordering information outside of the U S see Worldwide Sales and Service Offices in this appendix Part Number HP LaserJet Printer Family Paper Specification Guide 5002 1801 HP LaserJet toner C3906A cartridge C3906F Asia only HP LaserJet parallel printer cable IEEE 1284 Two meter A to B C2950A Three meter A to B C2951A 1 MB Memory Upgrade C3939A HP Jeida Memory Card 2 MB Memory Upgrade C3938A HP Jeida Memory Card 4 MB Memory Upgrade C3148A HP Jeida Memory Card Transparencies Letter C2934A A4 C2936A Labels 92296A H J K Various Sizes HP MultiPurpose Paper HPM 1120 High bright 20 Ib 8 5 x 11 inch HP LaserJet Paper HPJ 1124 Extra bright 24 Ib
61. allowed under the copyright laws Part number C3998 90902 First Edition May 1997 Documentation Warranty Statement The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damage in connection with the furnishing performance or use of this manual NOTE TO U S GOVERNMENT USERS RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data Clause at DFARS 52 227 7013 Material scanned by this product may be protected by governmental laws and other regulations such as copyright laws The customer is solely responsible for complying with all such laws and regulations Trademark Credits PaperPort is a trademark of Visioneer Inc in the United States and other countries Microsoft Windows and MS DOS are U S registered trademarks of Microsoft Corporation Lotus and Lotus 1 2 3 are U S registered trademarks of Lotus Corporation Adobe Photoshop is a trademark of Adobe Systems Inc which may be registered in certain jurisdictions All other pro
62. always remove and realign all paper before reloading By doing so you can reduce multiple paper feeds or paper jams or both Set Up 1 7 uo1 ejje su L Step 3 Loading Paper into the Printer Before loading paper into the printer you will want to raise the paper supports located behind the Paper Input Bin and the Paper Output Bin Using paper Supports can help prevent unwanted paper curl and paper jams These supports can be extended for different lengths of paper 1 Raise the paper support on the Paper Input Bin until it snaps into place 2 Insert up to 100 sheets of paper into the Paper Input Bin Be careful not to overfill the bin 3 Center the paper using the paper guides on the Paper Input Bin 4 Raise the paper support on the Paper Output Bin until it snaps into place Note When adding paper to an existing stack in the Paper Input Bin always remove and realign all paper to avoid multiple paper feeds or paper jams or both 1 8 Set Up EN EN QOQUUUU0UO00UU00UU OO COD0000000000000 QO0000000000000000 NOOOQ0000000000000 Step 4 Connecting the Parallel Cable You will need to connect a parallel cable purchased separately between your HP LaserJet 6L Printer and Companion Note For best results it is imperative that you use a high quality IEEE 12
63. anging CMOS settings or to the Guide to Changing the Parallel Port Mode in Setup included with your HP LaserJet Companion The HP LaserJet Companion requires a bidirectional or ECP compliant parallel port to communicate properly with your computer Older computers may not have this type of port If you have another parallel port on your computer try attaching the interface cable to that port You can also purchase a bidirectional or ECP compliant port and install it on your computer 5 8 Troubleshooting and Maintenance EN EN e lf you still encounter communication problems after verifying that the parallel port is configured for bidirectional communication there might be a conflict with other software your computer Because the HP LaserJet Companion shares the parallel port with printers and other devices software that uses these devices must occasionally release the parallel port to allow other programs to use the port If a program that uses the parallel port does not release it then the HP LaserJet Companion software will be unable to communicate with the HP LaserJet Companion Printer drivers and printer status monitors are automatically loaded by Windows at startup and are often the cause of such conflicts The README TXT which shipped with the HP LaserJet Companion contains a list of software known to cause conflicts For instructions on disabling conflicting software see the HP LaserJet Companion README TXT file located in the P
64. aperPort Program group Scanner Stops in the Middle of Scanning The maximum scannable page length is 30 inches 76 2 cm If the page is longer scanning will stop at 30 inches 76 2 cm Do not try to pull the page out because you may damage the HP LaserJet Companion Press Sto restart and the rest of the page will be on a second page in the PaperPort software If you start or restart your computer while trying to make a direct copy the scan will be interrupted Reset the HP LaserJet Companion by first pressing HZ Z on your printer Then clear the paper jam as described in Clearing Paper Jams from the HP LaserJet Companion on the next page Once the paper jam is cleared you can rescan the item Buljooysea qnolL G Troubleshooting and Maintenance 5 9 Clearing Paper Jams from the HP LaserJet Companion The HP LaserJet Companion will not automatically stop when a page misfeeds or jams To remove paper 1 Press ESZA or Geis during a scan to stop the scan If scanning more than one page remove any additional pages from the paper tray 2 Pull forward on the release levers and pull the cover forward 3 With the cover open push up and hold the paper jam release lever on the back of the HP LaserJet Companion while pulling the document out 4 Release the paper release lever It will automatically reset 5 Close the front cover making sure that both release levers latch 5 10 Troubleshooting and
65. ar EN Recommended Action If the link is to an e mail application see the Missing E mail Links section later in this table If the link is to another type of application go to appendix A to verify that the application is supported by the PaperPort software If the application is Supported see the HP support information at the front of this manual to contact customer support In the PaperPort Preferences dialog box click the Fax category and make sure that the correct fax driver is selected With the correct fax driver selected the fax software will start when you drop an item onto the Fax Link icon If the fax software still does not start try reinstalling it You must configure the word processor links Specify the correct output word processor by choosing Preferences from the Edit menu and then selecting the word processing icon under Category The accuracy of the OCR link depends on the quality size and structure of the original document and on the quality of the scan itself To obtain the best possible results when using the OCR link choose a scan setting specific to text and follow these guidelines Process only pages that have crisp clear text Letters that have gaps that bleed along their edges or that touch other letters will not work well with the OCR link Note that underlining and text that is close to non text items such as graphics will also degrade OCR results Process only pages that contain 9 poin
66. b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE Some states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from state to state province to province or country to country THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Warranty and Support Information B 1 Caution Hardware Service during the Warranty Period If your hardware should fail during the warranty period HP offers the following support options Express Exchange available in the U S and Canada only HP provides a printer remanufactured to like new condition to you
67. ble memory setting After installing or removing a memory card this setting may require an adjustment to reflect the new memory total To install memory cards 1 Unplug the power cord from the printer 2 Open the Printer Door remove the toner cartridge and close the Printer Door Protect the toner cartridge from light while working on the printer 3 Gently tip the printer onto its side so that the memory cover is on top 4 Remove the Memory Expansion Cover by placing a finger through the hole and pulling away from the printer 5 Align the memory card with the corner notch so it is positioned as shown Push it firmly into the printer Replace the Memory Expansion Cover set the printer upright reinstall the toner cartridge load the paper and plug the power cord back into the printer Print a self test page to ensure that the printer recognizes the additional memory you have added Your Total Memory in the Printer Configuration section will show the new memory total EN Printing Before Printing It is important that you become familiar with your printer s front panel The Front Panel consists of one button and three indicator lights e Error Amber e Data Green e Ready Green The lights will be in one of the following states On LI on ANY Blinking EN Printing 2 1 The Front Panel Use the Front Panel to determine the status of your printer and to accomplish the following tasks
68. ce refer to the support pages at the front of this manual for support options Set Up 1 15 uol e e SU L Note Figure 1 4 Figure 1 5 Note 1 16 Set Up To test the Companion s installation Before testing the Companion s installation see the precautions listed in chapter 3 Before Using the HP LaserJet Companion 1 Raise the paper tray and paper supports 2 Place a document face forward and top down in the paper tray Adjust the paper edge guides by sliding them to the edges of the document 3 Press I ZE once The feed mechanism will pull the page through the HP LaserJet Companion A copy of the page prints at your printer If you need to stop the page press HJ again To remove the page see chapter 5 Clearing Paper Jams from the HP LaserJet Companion The HP LaserJet Companion does not support the Direct Copy feature for network printers For more information on the Direct Copy feature see chapter 3 Using the Direct Copy Feature EN Figure 1 6 Note EN 4 5 Place the document in the paper tray again face forward and top down and adjust the paper edge guides Press U5 The feed mechanism will pull the page through the HP LaserJet Companion UO E e SU L If the page does not scan or you encounter a communication problem when scanning you may need to change your computer s parallel port configuration For more information on changing your parallel
69. ch from the View menu A check mark next to the menu item indicates the tool bar or folders are visible Not all menu items are available in both views Working in the PaperPort Software 4 5 y WOqieded Ul BUI4YIOM Note Rotating or Flipping an Item Rotate a page in 90 degree increments or flip it in 180 degree increments to change the direction of an image on the page To rotate or flip an item Select the page you want to rotate or display it in Page View Do any one of the following From the Page menu choose Rotate Right or Rotate Left to rotate the item 90 degrees On the Command Bar choose Rotate Right to rotate the item 90 degrees to the right From the Page menu choose Flip to rotate the item 180 degrees from its Current position Annotations and pages that have annotations cannot be rotated To temporarily remove the annotations and rotate the page select the annotations and from the Edit menu choose Cut Then rotate the page If you choose Paste the annotations will be restored but not rotated For additional information on exporting files see PaperPort Help Deleting an Item Deleting an item permanently removes it from your computer If you want to save an item from the File menu choose Export before deleting the item from the PaperPort software To delete an item Select the item in Desktop View or display the item in Page View Press PEE 2 Or From the File menu choose Delete Item 2
70. ducts mentioned herein may be trademarks of their respective companies Material Safety Data Sheet MSDS The Toner Material Safety Data Sheet MSDS can be obtained by calling HP First at 800 333 1917 or 208 344 4809 International customers should refer to Hewlett Packard Services Worldwide at the front of this manual for appropriate numbers and information Canadian DOC Regulations Complies with Canadian EMC Class B requirements lt lt Conforme la classe B des normes canadiennes do compatibilit lectromagn tiques lt lt CEM gt gt gt gt FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increas
71. e approximate size of the sheet you are using 2 Insert one sheet of print media print side forward and top side down into the Single Sheet Input Slot 3 Readjust the paper guides to center the sheet EN Printing 2 5 Printing on Letterhead and Envelopes Letterhead 1 If you are printing a sheet of letterhead followed by regular sheets of paper place a sheet of letterhead into the A Single Sheet Input Slot and regular sheets of paper into the B Paper Input Bin If you are printing several sheets of letterhead in succession fill the Paper Input Bin B with the letterhead 2 Insert the letterhead with the print side forward and the top side down Note If printing on embossed or pre printed paper make sure the paper meets HP s paper specifications To order the HP LaserJet Printer Family Paper Specification Guide see Accessories and Supplies Information in appendix B Envelopes If you are printing one envelope followed by regular sheets of paper place the envelope into the A Single Sheet Input Slot and regular sheets of paper into the B Paper Input Bin If you are printing several envelopes in succession fill the Paper Input Bin B with up to 10 envelopes depending on envelope construction and operating environment In some cases you may only be able to load up to 7 envelopes such as if you live in an area with high humidity
72. e cartridge Reinsert the toner cartridge and close the door Recycling Toner Cartridges To reduce landfill waste HP has adopted a recycling program for empty toner cartridges A postage paid shipping label can be found inside your HP LaserJet toner cartridge box Up to 95 of each returned toner cartridge is recycled for use as raw materials in the manufacture of new cartridges and in other industries To join this recycling effort follow the instructions provided in the toner cartridge box EN Using the HP LaserJet Companion Tip Tip Tip EN Before Using the HP LaserJet Companion The HP LaserJet Companion can copy and scan various types of items from business cards 2 by 3 5 inches 5 1 by 8 9 cm to 8 5 by 30 inch 21 6 by 76 2 cm pages The HP LaserJet Companion also accepts 16 to 28 pound 60 to 105 g m bond papers magazine pages and photographs However you should not put anything in the HP LaserJet Companion that could get stuck in or damage the feed mechanism Observe the following precautions to minimize the possibility of jamming the feed mechanism Remove self stick notes Do not scan any document with glue white out or wet ink on it Do not scan gummed backed paper or labels Remove staples and paper clips Straighten any curls or wrinkles from documents If you have problems feeding a page into the HP LaserJet Companion turn the page around and feed in the other end of the page e Avo
73. e separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is connected Consult your dealer or an experienced radio TV technician Note Any changes or modifications to the device not expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules EN TABLE OF CONTENTS Set Up WIOOUCHON s zr ahee eed ens tee we ee eee ED ee 1 1 Minimum System Requirements 2204 1 2 Checking Contents 2 0 a a ee 1 2 Identifying Your Printing Solution s Parts 1 3 Identifying Your Printer s Parts 044 1 3 Identifying YourCompanion s Parts 1 4 Setting Up Your Printing Solution 1 6 Step 1 Installing the HP LaserJet Toner Cartridge 1 6 Step 2 Attaching the Label tothe Printer 1 7 Step 3 Loading Paper into the Printer 1 8 Step 4 Connecting the Parallel Cable 2 1 9 Step 5 Connecting the Interface Cable 1 10 Installing the HP LaserJet 6L Printer and Companion Using CD ROM 22e 4 a8h Hoe 6984652 ROE Ea Ee ae 1 11 Making Floppy Disks Using the MakeDisk Utility 1 12 Installing Software From Disks 2 05004 1 13 Standard Installation for Windows 95 1 13
74. e sure you have at least 20 MB of available space on the selected drive Quit any other applications that are running If there are any items in your Startup program group remove them and restart Windows If you are using a computer with less than 6 MB of physical memory limit the SmartDrive cache for Windows to 256K or 128K To do this edit your AUTOEXEC BAT file Change the second number in the line DEVICE CKSMARTDRV EXE to 256 or 128 Before Windows starts check the amount of memory available by typing MEM at the DOS prompt The largest executable program size should be at least 450K If it isn t see your DOS and Windows documentation for information about optimizing memory Try increasing by 20 the line FILES in your CONFIG SYS file to increase the number of file handles Restart your computer An item or a page in a stack can be damaged if your computer is shut down while the PaperPort software is running or if the PaperPort software is shut down in any way other than by a normal exit Attempt to repair this file by running MAXFIX EXE Follow the instructions on the screen Try reinstalling the linked application If the problem persists contact HP to see if an update is available for the link If you install a supported linked application that has an older version of MAXLINK DLL it may overwrite the newer version in the PaperPort directory Reinstall the PaperPort software and the correct version of this file will be
75. e your serial number ready when calling Repair Assistance Please refer to the warranty Post warranty telephone assistance is available to answer your product questions Call chapter of this manual for 900 555 1500 2 50 per minute U S only or call 800 999 1148 25 per call additional product repair Visa or MasterCard U S and Canada Mon Fri 7 am to 6 pm and Saturday from 9 am information to 3 pm Mountain Time Charges begin only when you connect with a support technician Prices subject to change European Customer Support Center Language and In Country Region Options Available Open Monday Friday 8 30 18 00 CET HP provides a free telephone support service during the warranty period By calling a telephone number listed below you will be connected to a responsive team waiting to help you If you require support after your warranty has expired you can receive support for a fee through the same telephone number The fee is charged on a per incident basis When calling HP please have the following information ready e Product name and serial number Date of purchase Description of the problem Dutch Belgium 02 626 8806 Norwegian Norway 22 11 6299 Netherlands 020 606 8751 Danish Denmark 3929 4099 English Ireland 01 662 5525 Finnish Finland 0203 47288 UK 0171 512 5202 Swedish Sweden 08 619 2170 International 44171512 52 02 Italian Italy 02 26410350 French France 04 50 43 9853 Spanish Spain 902 321 123 Belgium 0
76. ect Shut Down choose Shut Down the Computer and click Yes Turn off your computer Turn on your computer and restart Windows 95 The New Hardware Found screen appears If your computer does not display the message New Hardware Found you will need to follow these instructions 1 Insert disk 1 into Drive A or B 2 Select Start then select Run 3 Type A SETUP Or B SETUP and click OK then 4 Follow the instructions on your screen Select Driver from Disk Provided by Hardware Manufacturer Click OK The Install From Disk screen appears Insert Disk 1 into Drive A or B and click OK Follow the instructions on your screen to complete the installation Remove the disk when the installation is complete Standard Installation for Windows 3 1x This setup installs the HP LaserJet Printer and Companion software for Windows 3 1x Insert Disk 1 into Drive A or B Select File from the Program Manager and choose Run Type A SETUP or B SETUP and click OK Follow the instructions on your screen to complete the installation Remove the disk when the installation is complete Set Up 1 13 UO E e SU L Note Caution 1 14 Set Up ow Ft ON co N mh ON O NOA Custom Versus Typical Installation When installing software for the HP LaserJet 6L Printer and Companion you may see a dialog box asking if you prefer a Typical or a Custom installation The Typical installation
77. efly press and release the Front Panel button to blinking Both the Data middle light Unprinted data is in the Briefly press and release the Front Panel button to print and the Ready bottom printer Your software did not the rest of the data light are on steadily not send an end of job or form blinking The Data middle light is The printer is in Manual Feed Make sure the correct paper is loaded into the printer blinking EN the printer s memory resume printing Some data loss may occur capacity or the printer may not be able to create the See your printer driver Help for suggestions regarding image fast enough to keep printer memory usage pace with the printing process Change your page to make it less complex by reducing resolution to 300 dpi or add optional printer memory see chapter 1 feed command mode Briefly press and release the Front Panel button to resume printing Buljooysea qnolL G Troubleshooting and Maintenance 5 5 Symptom Possible Cause Recommended Action All the printer s lights are off and the printer does not The printer is unplugged from the power source Check the power cord connections and power source Try a different outlet respond after attempts to wake it up All the printer s lights are on All Front Panel lights remain on when printing from the spreadsheet software All three printer lights are flashing simultaneously The pri
78. er settings select the Print Quality tab then select Manual Settings Click Settings then choose HPGL 2 under the Graphics mode PCL driver only Remove the incompatible memory card and replace it with a 1 2 4 or 8 MB 7Ons or faster such as 50ns memory card See chapter 1 for information on installing memory cards DRAM Remove the paper from the Paper Input Bin or the Single Sheet Input Slot Tap the sides of the paper stack together then reinsert the stack Or reinsert the single sheet into the slot Slide the paper guides against the sides of the stack in the Paper Input Bin or against the single sheet in the Single Sheet Input Slot to center the paper Make sure the guides are not adjusted too tightly Remove some of the sheets The Paper Input Bin can hold up to 100 sheets of 75g m2 20 pound bond weight paper less for heavier paper or up to 10 envelopes no more than 7 envelopes for areas with climates having high humidity Add only one sheet at a time into the Single Sheet Input Slot If printing more than one sheet of the same type of media use the Paper Input Bin Break the ream of paper by curving it into an upside down u shape this may effectively decrease multi feeds You may also try turning the paper around to feed the opposite end first Order HP s paper specification guide To order see appendix A Accessories and Supplies Information Do not allow more than 100 sheets of 75g m2 20
79. erJet Companion Links Problems 5 23 Solving HP LaserJet Companion Import and Export File Problems 5 25 Solving Hard to Resolve Problems 5 26 Maintenance 2 a a 5 28 Cleaning Your HP LaserJet 6L Printer 5 28 Cleaning Your HP LaserJet Companion 5 29 Specifications HP LaserJet 6L Printer Specifications A 1 HP LaserJet Companion Hardware Specifications A 2 PaperPort Software Specifications A 3 HP LaserJet Companion Printer Accessory Product Safety Specifications a o aoao a a a a a a a A 4 HP LaserJet 6L Printer Environmental Product Stewardship A 5 Laser Safety Statement 2 2008 A 7 Declaration of Conformity HP LaserJet 6L Printer A 8 Declaration of Conformity HP LaserJet Companion Printer Accessory 2 2 ee A 9 Warranty and Support Information HP Limited 1 Year Warranty Statement B 11 Hardware Service during the Warranty Period B 12 Hardware Service after the Warranty Period B 12 HP LaserJet Toner Cartridge Warranty 2 B 12 Accessories and Supplies Information B 13 HP Software License Agreement B 14 Worldwide Sales and Service Offices B 15 Contents 3 Contents 4 EN Set Up EN Introduction Congratulations on your purchase of the HP LaserJet 6L Printer and Companion Printing Solut
80. es This printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside this printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure Specifications A 7 suonedijiseds V Australia Contact European Contact USA Contact Declaration of Conformity HP LaserJet 6L Printer according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP LaserJet 6L printer Laser Printer Model Number C3990A Product Options ALL conforms to the following Product Specifications Safety IEC 950 1991 A1 A2 A3 EN 60950 1992 A1 A2 A3 IEC 825 1 1993 EN 60825 1994 Class 1 Laser LED EMC CISPR 22 1993 A1 EN 55022 1994 Class B1 EN 50082 1 1992 IEC 801 2 1991 prEN 55024 2 1992 4 kV CD 8 kV AD IEC 801 3 1984 prEN 55024 3 1991 3 V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV Signal Lines 1 0 kV Power Lines IEC 1000 3 2 1995 EN61000 3 2 1995 IEC 1000 3 3 1994 EN61000 3 3
81. eshooting 5 8 5 11 5 20 screen color 4 4 scroll arrows 3 5 scrolling between items and pages 4 14 through item 4 15 selecting items 4 8 self stick notes 3 1 self test page 1 15 sending faxes 3 8 Sensitivity slider 3 13 sensor image 1 4 serialnumber 1 11 service information B 11 setting up HP LaserJet 6L printer 1 6 settings 3 13 Settings button 4 3 settings default 2 28 Show Text with icons option 4 4 Show Tool Tips option 4 4 single copies printing 3 2 single page scanning 4 10 Single Sheet Input Slot for letterhead 2 26 identifying 1 3 using 2 23 2 25 size copy 3 5 display 4 15 exported file problems 5 25 image 4 14 image error message 5 11 image problems printing 5 20 paper 2 23 3 1 3 13 5 9 printer A 1 sliding paper guides 1 8 smudges in printing 5 15 software installing HP LaserJet Companion 1 11 installing PaperPort 1 11 license agreement B 14 uninstalling 1 18 specifications electrical A 1 environmental A 1 HP LaserJet Companion A 2 PaperPort A 3 printer A 1 safety A 4 spreadsheet applications 3 11 PaperPort link 3 11 Stack button 4 3 Stack icon 4 3 Stack Selected Items command 4 10 stacks copying pages 4 13 creating 4 10 in folders 3 10 inserting pages 4 12 navigating within 4 11 PaperPort 4 1 reordering pages 4 12 Summary Information 4 13 unstacking 4 11 EN standard installation 1 13 Status Bar displaying 4 5 hiding 4 5 illustration 4 2 4 14 status indicator lights 2 22 status
82. ferred to as dropouts EN Possible Cause Background scatter results from bits of toner distributed on the front or back of a printed page Background scatter often is isolated to a specific area of the page The toner cartridge may not be installed properly The toner cartridge may be defective and need replacing The printer may need to be repaired if the problem continues after replacing the toner cartridge A single sheet of paper may be defective The print density may need adjusting The moisture content of the paper may be inconsistent or the paper may have moist or wet spots on the surface The paper may have been damaged by inconsistent manufacturing processes Recommended Action Change the paper type weight or surface finish To order HP s paper specification guide see Accessories and Supplies Information in appendix B If background scatter occurs on an envelope try moving the text to an area with no seams Printing on seams can cause this problem If this problem occurs on the back of a printed page it may be caused by spilled toner inside the printer See Cleaning Your Printer in this chapter Remove the cartridge and reinstall it See Installing the HP LaserJet Toner Cartridge in chapter 1 The toner cartridge may still be under warranty See HP LaserJet Toner Cartridge Warranty in appendix B See the support pages at the front of this manual for support o
83. file lt file name gt Disk and File because it is damaged PaperPort cannot use the link lt link name gt Link because it is either damaged or incompatible with the current software version PaperPort has detected that the support file MAXLINK DLL has been overwritten by a recently installed link Please install PaperPort again to install the correct MAXLINK DLL PaperPort is busy and cannot be closed General right now Please wait until the current operation has finished or close all PaperPort dialog boxes and try again PaperPort is currently busy and cannot General accept the printed item Please close any open PaperPort dialog boxes before trying again PaperPort is currently busy and cannot General complete this operation Please close any open PaperPort dialog boxes before trying again Please specify the name of your Fax software before using the Fax link 5 12 Troubleshooting and Maintenance Recommended Action These errors can be caused by low memory insufficient system resources or too few file handles You should have at least 8 MB of available memory and 50 of your system resources Note that your computer should have 8 MB of physical RAM not virtual memory to use the OCR link To make more memory resources or file handles available try the following e Create a permanent swap file in the Virtual Memory section of the 386 Enhanced Control Panel Use the size suggested in the dialog box Mak
84. for Windows 3 1x Quit all software that is running From the Program Manager open the Main group Open the Control Panel and Printers Click Add A list of printers will appear on your screen with Install Unlisted or Updated Printer highlighted Click Install Insert Disk 2 if you ran MakeDisk and click OK Follow the instructions on your screen to complete the installation Remove the disk when the installation is complete EN EN Testing the Installation After completing the setup process test your HP LaserJet 6L printer HP LaserJet Companion and the PaperPort software to ensure the setup was successful Printing a self test page with your HP LaserJet 6L Printer A self test page can be useful in identifying your printer s configuration and to ensure that your printer is working properly To print a self test page Make sure that the Ready light is on and all other lights are off If necessary wake up the printer by briefly pressing and releasing the Front Panel button Now briefly press and release the Front Panel button again The Data light comes on and the Ready light blinks Please wait for a self test page to print If the self test page does not print try the following Ensure that paper is loaded in the printer Check the printer s Front Panel Indicator lights to determine the status of your printer Then refer to Printer Messages later in this chapter Contact Customer Support for assistan
85. he parallel cable between the the printer and the printer and the Companion Companion is not connected properly The parallel cable is defective If possible attach your cable to another system and print a job that you know works You may also try using a different parallel cable IEEE 1284 The wrong printer was Check your software s printer selection menu to see if you selected in your software selected the HP LaserJet 6L printer The software for your printer Check your software s printer selection menu to make is not configured for the sure it is accessing the correct printer port correct printer port If your computer has more than one parallel port make sure the parallel cable is connected to the correct one The power cord is not Check the power cord connection and the power source connected to the printer or Try a different outlet the power source is not active The printer is malfunctioning If all the lights are on the printer may be signaling a hardware error See All the printer s lights are on on the following page The printer is out of print Add paper or other print media media The printer door is open Close the door securely The toner cartridge is not Open the door reinstall the toner cartridge then close the installed completely door securely Paper is jammed in the See Clearing Paper Jams earlier in this chapter printer The Error top light is The page is too complex for Bri
86. he program you want to use or into a new file in a paint program You can also open the file in a graphic s program that accurately reads the dpi resolution contained in the file Unable to import a file Check whether the file you want to import is saved in an appropriate format such as BMP PCX or TIF If it is none of these formats select the file type you want and try importing the file again You can also try opening the file in a paint program and saving it as a BMP file under a new file name Open the new file in the PaperPort software Buljooyss qnolL G Troubleshooting and Maintenance 5 25 Solving Hard to Resolve Problems The following instructions will help you troubleshoot Windows printing problems using DOS Note Before troubleshooting from DOS make sure your printer can print a self test page See Printing a Self Test Page earlier in this chapter To establish basic communication to the printer follow the steps below 1 Exit Windows 3 1x If in Windows 95 choose Start Shut Down and Restart the computer in MS DOS mode respectively 2 At the command prompt for example c type Dir gt PRN and press ENTER This sends a directory of your hard drive to your printer 3 See the chart below for recommended solutions Printer Status Response Both the Data light and Command prompt c the Ready light are on returned steadily not blinking Data light comes on Command prompt c Read
87. hinden Boulevard Boise Idaho 83714 1021 USA suonedijiseds V declares that the product Product Name HP LaserJet Companion Printer Accessory Model Number C3989A Product Options ALL conforms to the following Product Specifications Safety IEC 950 1991 A1 A2 A3 EN 60950 1992 A1 A2 A3 IEC 825 1 EN 60825 1 Class 1 LED EMC CISPR 22 1993 EN 55022 1994 class B EN 50082 1 1992 IEC 801 2 1991 prEN55024 2 1992 3 kV CD 8kV AD IEC 801 3 1984 prEN55024 3 1991 3 V m IEC 801 1 1988 prEN55024 4 1992 1 kV Power Lines IEC 1000 3 2 1995 EN61000 3 2 1995 IEC 1000 3 3 1994 EN61000 3 3 1995 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 2 AS NZS 3548 1992 CISPR 22 1993 Class B Supplementary Information The product herewith complies with the requirements of the following Directives and carries the CE marking accordingly the EMC Directive 89 336 EEC inclusive 93 68 EEC the Low Voltage Directives 73 23 EEC The product was tested in a typical configuration with Hewlett Packard Personal Computer and Test Systems For Compliance Information ONLY contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia Your Local Hewlett Packard Sales and Service Office or Hewlett Packard Gmbh Department HQ TRE Standards Europe Herrenberger Strasse 130 D 71034 Boblingen FAX 49 7031 14 3143 Product Relations Manager Hewlett Packard Compa
88. id documents with tears or perforations e The paper tray will accept 10 to 20 maximum sheets at a time depending on the thickness of the sheets Feed irregularly sized sheets one at a time for better results Tape newsprint magazine pages and other irregularly sized items to a regular size sheet to improve performance If lightweight bond paper misfeeds or causes poor performance you can insert the page into a carrier sheet Make a carrier sheet by taping the short edge of a transparency to a regular sheet of bond paper For narrow media such as business cards and receipts first slide the paper edge guides as far apart form each other as possible Then insert your media as far as you can into the HP LaserJet Companion along the left paper edge guide Using the HP LaserJet Companion 3 1 Note Tip Note 3 2 Using the HP LaserJet Companion Using the Direct Copy Feature The Direct Copy feature allows you to print single copies of a document directly from your HP LaserJet Companion to your printer with or without your computer turned on To make direct copies your printer must be directly connected to your HP LaserJet Companion You cannot print direct copies to a network printer If you do not have a printer connected to your HP LaserJet Companion send the document to your computer and then to the HP LaserJet Companion Copier software to print from a network printer For more information on using the HP LaserJet Companion C
89. ier Software The HP LaserJet Companion Copier software works much like a photocopier in that it allows you to enlarge or reduce the image control the brightness and contrast control the number of copies made of an item and collate copies To send an image to the HP LaserJet Companion Copier software 1 Raise the paper tray and the paper supports 2 Place the document face forward and top down in the paper tray and adjust the paper edge guides by sliding them to the edges of the document 3 Press JZ once If you need to stop the scan press 7 again To remove the document see Removing Paper in chapter 5 Figure 3 2 The PaperPort software starts automatically A thumbnail image of the page appears on the PaperPort software as the document is scanned When the scan is complete the thumbnail image disappears and the PaperPort software automatically displays the scanned image in the Desktop View 4 After the scan is complete select the document on the PaperPort 5 Drag the selected items onto the HP LaserJet Companion Copier link ae the File menu choose Links and select HP LaserJet Companion Copier link from the submenu Sobel the item and click the HP LaserJet Companion Copier link The HP LaserJet Companion Copier software will start and show a screen where you can adjust the copy quality and quantity 3 4 Using the HP LaserJet Companion EN Figure 3 3 Note Tip EN To adjust the copy size and quality
90. iles print Graphic files do not print or print garbage EN Response Command prompt c returned Command prompt c returned Command prompt c returned No error messages All appears ok Solution s Disconnect then reconnect the parallel cable at both ends Ensure a direct connection to the printer Hold down CTRL then press and release Break to free the keyboard Trying using a different parallel cable IEEE 1284 parallel port or both Disconnect then reconnect the parallel cable at both ends Ensure a direct connection to the printer Trying using a different parallel cable IEEE 1284 parallel port or both Disconnect then reconnect the parallel cable at both ends Ensure a direct connection to the printer Trying using a different parallel cable IEEE 1284 parallel port or both Disconnect then reconnect the parallel cable at both ends Ensure a direct connection to the printer If copying a graphic file type the following command at the command prompt copy filename LPT1 where filename is the name of the graphic file Be sure to leave a space before and after the file name Try using a different parallel cable IEEE 1284 parallel port or both Troubleshooting and Maintenance 5 27 Buljooyss qnolL G Maintenance To prevent excessive wear and preserve print quality keep your printer and scanner free of excessive dust and debris
91. in this chapter If this does not eliminate unwanted lines there may be ink glue corrective fluid or some other substance on the HP LaserJet Companion s image sensor For more information on cleaning the HP LaserJet Companion see Cleaning the HP LaserJet Companion later in this chapter Scanned text is not clear Perform the following steps to clear up the text 1 Adjust the image brightness in the PaperPort software Settings 2 Make sure that the scan mode is set to Letter 3 Recalibrate the HP LaserJet Companion For information on recalibrating the HP LaserJet Companion see the Recalibrating the HP LaserJet Companion section in this chapter Printing Problems with Scanned Items Direct copies will not print If you try to make a direct copy and the printer is out of paper has a paper jam or has some other condition that has sent the printer offline then the scan will continue when you clear this condition If you try to make a direct copy and the printer s Front Panel lights are off press the Front Panel button to wake up the printer then press Sete to resume the scan If you press LOZE and the printer is not connected to the HP LaserJet Companion press AJ ZJ to send the scan to the computer If direct copies still do not print reset the HP LaserJet Companion by disconnecting and reconnecting the power supply If the problem persists refer to the customer service information in appendix B Warranty and S
92. ing 5 25 OCR 5 23 printing 5 20 Windows 5 14 Index 6 Q quality adjusting 3 13 copy 3 4 3 5 scanning 3 13 5 20 R RAM Random Access Memory 1 2 reading documents 1 1 faxes 3 8 ready light SEE indicator lights recalibrating 5 20 5 22 recycling paper A 6 plastics A 6 U S A A 6 worldwide A 6 redistributing toner 2 30 Redo 4 7 reducing images 3 4 4 14 4 15 Release Levers identifying for cover 1 4 using 5 10 removing error conditions 2 28 toner from clothing 1 6 5 28 renaming electronic folders 3 10 reordering pages in stacks 4 12 repairs B 11 B 12 replacing pages 4 11 resetting printer 2 28 resolution adjusting 3 13 custom 3 14 direct copies 3 2 image 4 14 print A 1 reducing 5 5 setting 3 14 resume printing 2 28 retitle items 4 5 returning printer B 12 reversing images 4 15 right rotation 4 6 rollers cleaning 5 29 identifying 1 4 Rotate button 4 3 Rotate icon 4 3 rotating items 4 6 S safety specifications A 4 sales offices worldwide B 15 saving automatic 4 5 desktop preferences 4 4 items 4 5 4 6 Scale slider 3 5 scale copy 3 5 Scan button 4 3 Scan Mode 3 13 scan quality adjusting 3 13 Scan to Desktop option 4 4 Scan to Page View option 4 4 scanned documents viewing 4 1 scanned text converting 3 11 scanning documents 3 7 items 4 10 newsprint 5 29 EN quality 3 13 5 20 tips 3 7 to computer 3 7 to HP LaserJet Companion Copier 3 4 to printer 3 2 troubl
93. ing an item is a quick way to scroll through an item in Page View when the entire item is not visible on the screen To pan an item Display the item in Page View Click Pan on the Annotation Tool Bar Place the pointer on the item The pointer changes to a hand Press the mouse button and drag up down right or left The area of the page you are viewing changes as you drag the pointer The Pan tool remains active until you deselect it or view a different item Inverting an Image This feature allows you to change an item from black on white to white on black To invert an image Display the item in Page View 2 Choose Invert from the Page menu The image is reversed from black on white to white on black Gray shades are reversed as well Repeat these steps to change the image back to its original appearance Working in the PaperPort Software 4 15 y WOqieded Ul BUI4YIOM The PaperPort Viewer You can share PaperPort items including contracts budgets reports and letters with others who do not own PaperPort software With PaperPort Viewer others can view and print PaperPort items Obtaining Copies of the PaperPort Viewer PaperPort Viewers are available for free on CompuServe and on the Internet Users can log on to CompuServe and retrieve the PaperPort Viewer file To download the files type GoPaperPort in the Office Automation Forum The PaperPort Viewer is available on the Internet at URL http www visionee
94. ing and flipping 4 6 size 4 15 5 11 size problems printing 5 20 troubleshooting 5 20 importing fax problems 5 25 faxes 3 8 format PaperPort A 3 problems 5 25 indicator lights blinking 2 22 SEE front panel identifying 1 3 status 2 22 troubleshooting 5 5 Input Slot 1 4 inserting pages in stacks 4 12 installation custom 1 14 PaperPort problems 5 14 PaperPort software 1 11 testing 1 16 troubleshooting 5 14 typical 1 14 installing software 1 11 1 13 toner cartridge 1 6 using CD ROM 1 11 using disks 1 13 interface cable identifying 1 2 troubleshooting 5 1 internal mirror 5 16 interrupt print job 2 28 inverting images 4 15 irregular sized paper 3 1 items SEE ALSO pages arranging 4 9 converting scanned text 3 11 copying to folders 3 9 deleting 4 5 4 6 deselecting 4 8 display size 4 15 displaying in folders 3 10 SEE ALSO documents duplicating 4 9 duplicating 2 8 4 9 editing 3 11 faxes 3 8 filing in folders 3 9 Index 3 flipping 4 6 moving 4 9 organizing 4 10 panning 4 15 PaperPort 4 1 rotating 4 6 saving 4 5 scanning 4 10 scrolling between 4 14 selecting 4 8 stacking 4 10 Summary Information 4 13 titles 4 5 J jams paper 3 1 K keywords Summary Information 4 13 Kingston Lock Latch identifying 1 5 L labels 3 1 attaching to printer 1 7 printing 2 29 tips for printing 2 29 landscape SEE paper orientation laser safety statement A 7 left rotation 4 6 legal sized paper 2 23 letter pa
95. ion Your HP LaserJet 6L Printer and Companion work together so you can be more productive right at your desk Print Produce high quality 600 dpi documents right at your desk The printer s fast soeed and small size make it the ideal choice for a personal printer Copy Make great looking HP LaserJet copies You can copy 10 to 20 Originals depending on the paper thickness at a time to your HP LaserJet printer even with your computer turned off Or send the document to your computer and adjust the size brightness and contrast of the scanned document using the HP LaserJet Companion Copier software Then send multiple copies of the adjusted document to a printer Fax Add input capability to your computer fax solution Feed a document into the HP LaserJet Companion drag the thumbnail image onto the fax icon and send the fax to its destination File Store and organize documents in a filing cabinet on your computer Easily find that invoice receipt or business card from weeks ago Read Scan pages directly into your word processor Included optical character recognition OCR software converts text from scanned documents into a format that you can edit in your word processor Set Up 1 1 Note Note Note 1 2 Set Up Minimum System Requirements Before setting up and installing your HP LaserJet 6L Printer and Companion Printing Solution make sure the following system requirements are met e 486 processor 8 MB
96. l Button Paper Input Bin D Indicator Lights J Paper Guides E Paper Output Bin K Printer Door F Paper Output Support Figure 1 1 EN Set Up 1 3 UO E e SU L Figure 1 2 1 4 Set Up rmrA Qe I O0 nmo OUDS Identifying Your Companion s Parts Output Slot Release Lever for cover one lever on each side Paper Edge Guides Paper Supports Input Slot Paper Tray To PC button scan light gray To Printer Button copy dark gray Image Sensor Roller Paper Pick Roller Image Sensor Cover EN moowW gt Kingston Lock Latch To PC Connector To Printer Connector Power Connector Paper Release Lever The Kingston Lock Latch is a connector used with a Kingston Lock to secure devices to your desk Contact you local dealer for availability Set Up UO E e SU L Setting Up Your Printing Solution 1 step 1 Installing the HP LaserJet Toner Cartridge lt is recommended that you use HP LaserJet toner cartridges HP has designed the printer toner cartridges and toner formula to work together to give you optimal image quality from your printer Caution To prevent damage do not expose the toner cartridge to light for more than a few minutes For extended periods outside the printer place the cartridge in
97. line help for suggestions that are specific to your driver s settings Use the Front Output Slot by pushing the Paper Path Lever to the lower position This provides the straightest paper path See Selecting the Output Paper Path in chapter 2 Use the Paper Input Support located behind the Paper Input Bin See Loading the Paper into the Printer in chapter 1 Whenever possible store paper in its sealed ream at room temperature If you are printing on small paper and your page is blank try printing on larger paper to see where the image is printing Adjust the margins accordingly If you are on a network try connecting the printer directly to the computer Remove the paper from the Paper Input Bin and align the edges of the paper Break the ream of paper by curving it into an upside down u shape this may effectively decrease multi feeds You may also try turning the paper around to feed the opposite end first Check your software s printing configuration information If you are using a word processing program check for a natural page break and a forced page break that are close to each other EN Symptom Blank Pages All Pages Print is misaligned on the page Skewed pages ABCDEFGHIJKLM 9ABCDEFGH IJKL EN Possible Cause The toner cartridge may be improperly installed The toner cartridge may be completely out of toner The printer may need to be serviced The Paper
98. loading 1 8 ordering B 13 orientation 2 23 realigning 1 8 recycled 2 23 A 6 release lever 1 5 removing 1 8 selecting 2 23 size 3 13 5 9 sizes 2 23 width 3 13 Paper Edge Guides 1 4 paper guides adjusting 2 29 5 4 centering 2 25 identifying 1 3 using 1 8 Paper Input Bin attaching label 1 7 capacity A 1 identifying 1 3 using 2 24 EN Paper Input Support identifying 1 3 paper jams avoiding 3 1 causes 5 3 clearing 5 3 5 10 frequent 5 6 paper will not feed 5 4 Paper Output Bin capacity A 1 identifying 1 3 using 2 24 Paper Output Support identifying 1 3 Paper Path Lever identifying 1 3 lower position 2 24 position 2 24 upper position 2 24 Paper Pick Roller 1 4 Paper Release Lever identifying for paper 1 5 using 5 10 paper specification guide B 13 Paper Supports 1 4 1 8 paper texture 5 15 5 16 Paper Tray 1 4 3 1 Paper Width slider 3 13 PaperPort Command Bar 4 3 deleting items 4 6 Desktop View 4 8 displaying and hiding elements 4 5 error messages 5 11 fax link 3 8 features 4 1 installing software 1 11 OCR link 3 11 Page View 4 14 preferences 4 4 saving items 4 5 settings 5 20 specifications A 3 spreadsheet link 3 11 stacks 4 10 Summary Information 4 13 thumbnails 1 17 undoing actions 4 7 Viewer 4 16 views 4 2 word processing link 3 11 PaperPort Printer link 3 2 PaperPort software annotations 3 8 error messages 5 11 online help 1 17 reading faxes 3 8 testing 1 15 tutorial 1 17 uninstalling 1 18
99. mmary information is attached to the item and will appear in the Summary Information dialog box Working in the PaperPort Software 4 13 y WOqieded Ul BUI4YIOM Figure 4 2 Working in Page View Page View displays an item one page at a time and allows you to read and add annotations to a page Use the Navigators to display other pages of a stack see other items or enlarge the image x PaperPort File Edit View Desktop Rc Anmetatins PACKARD Hewlett Packard Company Congratulations on your purchase of an HP scanner product If you re like most people much of the information you deal with exists on paper In fact 95 of the world s information is on paper rather than in electronic form Yet there is no convenient cost effective way for you to share paper based information with others via electronic mail or electronic fax Until now I fw Combine PaperPort software with any Hewlett Packard scanner and you have a fast simple way to get anything on paper into your computer Once the information or images are in your computer you can easily share modify or file the information electronically Annotations 200 DPI Black amp White Zoom Navigator Click the minus and plus magnifying glasses to reduce or enlarge the image Click Actual to return the image to its actual size The scale of the image is shown on the right side of the Status Bar Page Navigator Click the a
100. mpanion goes between your computer and printer as shown here Please read the complete installation instructions inside TEs LA acka A PACKARD C3998 90902 Copyright 1997 Hewlett Packard Company Printed in USA 5 97
101. n box around the items you want to select Release the mouse button to select the items Any item partially enclosed or touched by the selection box will be selected From the Edit menu select all items by choosing Select All To deselect items reverse the above steps Editing Scanned Images While PaperPort software gives you some editing capabilities such as cutting pasting and moving items you will want to see Editing Scanned Images using OCR Links in chapter 3 for instructions on editing the actual document EN Moving and Arranging Items If you would like to organize the items in Desktop View you can either move each thumbnail with the mouse or use the PaperPort software s Arrange feature To move an item drag it to a new location in the Desktop View To arrange all of the items in Desktop View from the Desktop menu choose Arrange Desktop or on the Command Bar click Arrange The thumbnails are automatically arranged in rows on the screen If you want only to arrange certain items in Desktop View select the items you want to arrange Then from the Desktop menu choose Arrange Selected Items The selected items will be arranged in rows after the unselected items Duplicating Items Create a duplicate of a selected item in Desktop View in any of the following ways From the Desktop menu choose Duplicate Item Or On the Command Bar click Duplicate Or Press 8 while dragging the item to another
102. ne end of the power supply into the power connector on the HP LaserJet Companion 4 Plug the other end into a surge protector or wall outlet aE 5 Plug one end of the printer s power Bes cord into the back of the printer first nN then plug the other end into a surge protector or wall outlet 6 The parallel cable now connects your printer C to the HP LaserJet Companion B The interface cable connects the HP LaserJet Companion B to your computer A Note Once the power is connected the indicator lights on the printer s Front Panel turn on and then blink in sequence The Error top light stays on if the Paper Input Bin is empty You will not find an on off switch on your printer or Companion After 15 minutes of inactivity the printer will automatically shift to a powered down state called SleepMode 1 10 Set Up EN Note Note Note Note EN Installing the HP LaserJet 6L Printer and Companion Using CD ROM The HP LaserJet 6L Printer and Companion CD ROM installs the drivers and the PaperPort for HP software onto your computer s hard drive The CD ROM contains software solutions that support both Windows 3 1x and Windows 95 You will be given the option to install the HP LaserJet 6L Printer software or the HP LaserJet Companion software or both Installing the Software Quit all applications including virus checkers Insert the HP LaserJet 6
103. ner cartridge and toner formula to work together to give you optimal image quality from your printer To order an HP LaserJet toner cartridge see Accessories and Supplies Information in appendix B You can expect a toner cartridge to print approximately 2500 pages when you are printing typical business letters with text covering about 5 of the page A page containing graphics uses more toner and shortens the life of the cartridge Extending Toner Life through EconoMode An excellent way to extend the life of your toner cartridge is by using EconoMode EconoMode uses approximately 50 less toner than normal printing The printed image is much lighter but is adequate for printing drafts or proofs You can set the EconoMode option through your software refer to online help for more information Extending Toner Life by Redistributing Toner Areas of faded print are often an indicator that the toner cartridge is near the end of its toner life You can temporarily reestablish print quality by redistributing the remaining toner in the cartridge This is typically successful only one time Follow the steps below to redistribute the toner Open the Printer Door and remove the toner cartridge Hold the toner cartridge by the handle and pull it toward you so that it slides out of the plastic grooves Remember to protect the cartridge from light Briskly roll the toner cartridge back and forth to redistribute the toner evenly inside th
104. not install a driver Windows will not prompt you again and click OK Set Up 1 11 UO E e SU L Note 1 12 Set Up 3 4 5 Making Floppy Disks Using the MakeDisk Utility If you do not have a CD ROM drive you can make a set of software installation disks from the compact disc if you have access to a CD ROM drive You will need a maximum of 10 blank 1 4 MB floppy disks If you do not have access to a CD ROM drive and need to order the HP LaserJet 6L Printer and Companion software disks see Obtaining Software Utilities and Electronic Information in the support pages at the front of this manual You will receive the installation disks through the mail To make disks Insert the HP LaserJet 6L Printer and Companion compact disc into the CD ROM drive usually D If you are running Windows 95 click Start and then click Run If you are running Windows 3 1x click File from the Program Manager and choose Run Type D MAKEDISK MAKEDISK EXE or replace D with the appropriate drive name in the Open Command Line box Click OK Follow the instructions on the screen EN Note EN oN OOA oF ND Installing Software From Disks The following section lists several different methods of installation Use the method that is appropriate for your computer system Standard Installation for Windows 95 This setup installs the HP LaserJet Printer and Companion software for Windows 95 Click Start sel
105. nsure that the interface cable that was shipped with your HP LaserJet Companion is connected to your computer s parallel port and to the To PC connector on the HP LaserJet Companion Unplug the HP LaserJet Companion s power supply from the surge protector and then plug it back in You should hear a brief hum when you first plug it in The HP LaserJet Companion does not have a power button or power indicator light it is ready to scan when the power is connected Ensure the parallel port is configured correctly The parallel port mode is stored in your computer s CMOS memory and is accessible through the computer s Setup program This program which allows you to change your computer s CMOS settings is activated on most computers by pressing a key such as IJ ra or when your computer is first powering on but before Windows starts As your computer is powering on watch the screen for a message that gives the correct key to press to start the program The message will likely read Press lt Key gt for Setup Once the program is running locate the section listing the mode of your computer s parallel port and make sure it is set to bidirectional ECP Enhanced or PS 2 The parallel port should not be set to EPP AT or Standard You can usually change the settings by scrolling using the Fj or B keys arrow keys or function keys If you have problems locating or changing the setting please refer to your computer s documentation on ch
106. nt Quality problems Are you unable to scan If so see the section titled HP LaserJet Companion Operation Problems For more information on setup and installation see chapter one If you have questions that you do not find the answers to in this chapter see the HP service and support information in appendix B Warranty and Support Information The HP LaserJet Companion is not compatible with hardware security keys installed on the parallel port These security keys are typically used with high end design and architectural applications Troubleshooting and Maintenance 5 1 5 2 Troubleshooting and Maintenance HP LaserJet 6L Printer Operation Problems Printing a Self Test Page A self test page can be useful in identifying your printer s configuration and to ensure that your printer is working properly To print a self test page Make sure that the Ready light is on and all other lights are off If necessary wake up the printer by briefly pressing and releasing the Front Panel button Now briefly press and release the Front Panel button again The Data light comes on and the Ready light blinks Please wait for a self test page to print If the self test page does not print try the following Ensure that paper is loaded in the printer Check the printer s Front Panel Indicator lights to determine the status of your printer Then refer to Printer Messages later in this chapter Contact Customer Support
107. nter is feeding multiple sheets or jams frequently Printer is printing too slowly PCL driver only Window message reads Out of memory unable to print Host based only The printer has malfunctioned The printer has a hardware error The printer driver settings may need to be adjusted An incompatible memory card has been installed Paper guides are not adjusted properly The Paper Input Bin is too full More than one sheet was added into the Single Sheet Input Slot The paper was poorly cut by the manufacturer and is sticking together The paper does not meet HP s specifications for print media The output capacity was exceeded in the Paper Output Bin or Front Output Slot The page may be too complex for the printer s memory capacity The page may be too complex for the printer s memory capacity 5 6 Troubleshooting and Maintenance Refer to the support pages on the inside front cover for support options Disconnect the printer from the power source for 10 seconds then reconnect it If the lights remain on disconnect the printer from its power source again this time reconnecting after a 15 minute wait If all three lights come back on again contact your HP authorized service representative If you have added a memory card to your printer remove it and check the indicator lights See chapter 1 for installing and removing printer memory cards DRAM In your printer driv
108. nting 2 3 2 4 Printing Selecting the Output Paper Path Caution To avoid paper jams do not switch the Paper Path Lever once printing begins 1 Set the Paper Path Lever to the upper position to use the Paper Output Bin By doing so the sheets will stack in the correct order 2 Set the Paper Path Lever to the lower position to use the Front Output Slot This straight through path is the best output option to print posicards transparencies labels envelopes and heavy paper 100 to 157 g m2 28 to 42 lb bond weight Caution Do not allow more than one transparency 20 sheets of paper or other media to stack up in front of the Front Output Slot A paper jam could result Adding Paper When adding paper to an existing stack in the Paper Input Bin always remove and realign all paper before reloading to avoid multiple paper feeds EN Using the Single Sheet Input Slot You can print one sheet of print media at a time without unloading the Paper Input Bin To do so you will need to load one sheet into the Single Sheet Input Slot The printer will take from the Single Sheet Input Slot before it takes from the Input Bin Note The Single Sheet Input Slot is helpful when the first page of your job is different from the rest For example you may want the first page of your print job on letterhead or you may want to print an envelope first 1 Center the paper guides to th
109. ny P O Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 Specifications A 9 A 10 Specifications EN Warranty and Support Information EN HP Limited 1 Year Warranty Statement HP warrants to you the end user customer that HP hardware accessories and supplies will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software media which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration
110. oard or similar system No Disassembly or Decryption You may not disassemble or decompile the Software unless HP s prior written consent is obtained In some jurisdictions HP s consent may not be required for disassembly or decompilation Upon request you will provide HP with reasonably detailed information regarding any disassembly or decompilation You may not decrypt the Software unless decryption is a necessary part of the operation of the Software Transfer Your license will automatically terminate upon any transfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The transferee must accept these License Terms as a condition to the transfer Termination HP may terminate your license upon notice for failure to comply with any of these License Terms Upon termination you must immediately destroy the Software together with all copies adaptations and merged portions in any form Export Requirements You may not export or re export the Software or any copy or adaptation in violation of any applicable laws or regulations U S Government Restricted Rights The Software and documentation have been developed entirely at private expense and are provided as Commercial Computer Software or restricted computer software They are delivered and licensed as commercial computer software as defined in DFARS 252 227 7013 Oct 1988 DFARS 252 211 7015
111. on the next working day HP Authorized Service Provider You can return your printer to a local authorized service dealer HP Repair Services You can return your printer to an HP repair office When sending equipment we recommend insuring the equipment for shipment Also include a copy of your proof of purchase Shipping damage as a result of inadequate packaging is the customer s responsibility Use the original packing materials whenever possible For technical support assistance regarding your printer within the one year warranty period see the support pages at the front of this manual Hardware Service after the Warranty Period If your hardware fails after the warranty period contact an authorized Hewlett Packard Dealer Repair Center or a designated Hewlett Packard Repair Center If you have a Hewlett Packard Maintenance Agreement request service under your agreement HP LaserJet Toner Cartridge Warranty HP LaserJet toner cartridges are warranted to be free from defects in materials and workmanship until the HP toner is depleted You know your HP toner is depleted when you begin to see faded or light type on your printed page The warranty extended for the life of the cartridge covers any defects or malfunctions in your new Hewlett Packard toner cartridge HP will at HP s option either replace products which prove to be defective or refund your purchase price In the event the cartridge proves to be defective att
112. on the scanned image Your HP LaserJet Companion was calibrated at the factory However you may need to recalibrate the HP LaserJet Companion if you noticed that the item scanned to the computer printed with black or white lines running through it To recalibrate the HP LaserJet Companion Clean the HP LaserJet Companion before recalibrating see Cleaning the HP LaserJet Companion later in this chapter Click Settings on the PaperPort desktop tool bar Click More Click Calibrate A message asks you to insert the paper and begin recalibrating the HP LaserJet Companion Tear out one of the perforated pages in the back of this manual and insert the perforated edge of the page into the HP LaserJet Companion If you no longer have the perforated sheets in the back of the manual you can cut a sheet of blank white paper to 8 6 inches 21 8 cm by at least 6 inches 15 2 cm Click OK The HP LaserJet Companion will pull the page through automatically and recalibration will be complete 5 22 Troubleshooting and Maintenance EN Solving HP LaserJet Companion Links Problems Symptom Links in the PaperPort software do not appear Application link does not appear on the PaperPort desktop Fax link does not work Items lose their formatting or have strange formatting codes in them A high percentage of incorrect characters appears in an item that was converted with the OCR link Lotus Notes link icon does not appe
113. ooting tool When problems occur the quickest way to find a solution is to access your online help Online help supports the following software topics e Installation provides installation information e Overview summarizes information about the printer driver the status window and accessing online help Driver Software describes options available for your printer such as number of copies and paper size Status Window describes options and features of your printer and gives detailed descriptions of status window messages Troubleshooting leads you through a question and answer troubleshooting scenario to determine and resolve problems e How Do I provides information on printing tasks e PaperPort Help provides a tutorial and information on using your PaperPort software Access PaperPort Help within the HP for PaperPort desktop Online help may not be available if you followed the Alternative Installation instructions Set Up 1 19 UO E e SU L Installing Memory Cards DRAM 5 Oooo o5 1 20 Set Up Your HP LaserJet 6L printer is capable of accepting any 70ns or faster such as a 50ns 5V DRAM memory card meeting JEIDA specifications Hewlett Packard offers 1 2 and 4 MB DRAM memory cards Note Some printer drivers have an adjusta
114. opier software see the Using the HP LaserJet Companion Copier Software section later in this chapter Direct copies are defaulted to print at 300 dots per inch dpi as black and white images no gray tones For information on optimizing scan settings for the item being scanned see the Adjusting the Copy and Scan Quality section later in this chapter To print single copies Raise the paper tray and the paper supports Place the document face forward and top down in the paper tray and adjust the paper edge guides by sliding them to the edges of the document You may need to change the paper size in the printer driver In Windows 95 select Start then choose Settings Printers and Properties Select Paper and adjust your paper size In Windows 3 1x select Main then choose Control Panel Printer and Setup Select Paper and adjust your paper size EN Figure 3 1 Tip EN 3 Press sie The document feeds through the HP LaserJet Companion and your printer prints a copy If you need to stop the copy press BJ Je again To remove the document see Clearing Paper Jams from the HP LaserJet Companion in chapter 5 Use the HP LaserJet Companion Copier software to make multiple copies of a single document For additional information on the HP LaserJet Companion Copier software see PaperPort Help Using the HP LaserJet Companion 3 3 uoluedwog y Buisn Using the HP LaserJet Companion Cop
115. or Messaging NOTE VIM files were not shipped with Lotus cc Mail versions prior to 2 0 but they can be downloaded from the cc Mail forum on CompuServe and from the Lotus cc Mail bulletin board service BBS elf the VIM files are installed but the cc Mail link still does not appear check your WIN INI file for the line SMI 1 in the section Mail and the entry Program Path lt path gt inthe section cc Mail eCheck this directory for the presence of these VIM files CCEDIT DLL CCUTIL DLL VIM DLL SMI DLL CCSMI DLL CHARSET DLL COMDLG DLL MAILENG DLL MEMAN DLL CDVIM DLL VERINFO and README TXT If any of these files are missing cc Mail has not been properly installed in this directory Try reinstalling it Microsoft Mail link icon The Microsoft Mail link requires the file MAPI DLL Check the following items does not appear to verify this file is in the correct place eMake sure that the path to this file which is usually C MSMail is included in the path statement in your AUTOEXEC BAT file The WIN INI file must include the line MAPI 1 in the Mail section Note Installing Novell GroupWise will overwrite MAPI DLL making Microsoft Mail unavailable WordPerfect Office link 1 Make sure that the file WPC INI in your Windows directory contains the line icon does not appear WPOF lt path gt ofwin exe where lt path gt represents the location of OFWIN EXE in the AppServer section 2 Make sure that the file WIN EXE is in the
116. or glass cleaner 3 Press either REALICE or KAZA on the HP LaserJet Companion to rotate the roller and wipe the white roller with the cotton swab 4 Spray glass cleaner on a new cotton swab and clean the glass on the image sensor Caution Do not spray cleaner or any other liquid directly on or into the HP LaserJet Companion as this will damage the HP LaserJet Companion Whenever cleaning direct spray away from the open part of the HP LaserJet Companion EN Troubleshooting and Maintenance 5 29 Buljooyss qnolL G 5 30 Troubleshooting and Maintenance EN Specifications HP LaserJet 6L Printer Specifications Environmental Specifications Operating Environment Printer plugged into an AC outlet Temperature 10 C to 32 5 C 50 F to 90 5 F Humidity 20 80 no condensation Storage Environment Printer unplugged from the AC outlet Temperature 0 C to 40 C 32 F to 104 F Humidity 10 80 no condensation Noise Level During printing 5 5 Bels Sound Power Level per ISO 9296 During Standby and SleepMode silent Electrical Specifications Power Requirements 100 120 v 10 50 60 Hz 2 127 v NOM 6C 220 v 10 50 60 Hz 2 Hz 240 v 10 50 Hz 2 Hz Power Consumption During printing 120 W average During standby or SleepMode 5 W Minimum Recommended Circuit Capacity 4 5 A 115 V 2 0 A 230 V Physical Specifications Dimensions Width 335 2 mm 13 2 in
117. ou can file it in electronic folders in the PaperPort software Filing Items in Folders The PaperPort software provides you with an initial set of folders that appears in a column down the left side of Desktop View To file an item in a folder In Desktop View select the item to file Drag it to the target folder When the folder title is highlighted release the mouse button The folder flashes to let you know the selected item has been filed To copy items to another folder Hold down J as you select an item and drag the item on the new folder The title of the target folder flashes to let you know the selected item has been copied and filed Ofr Select the item From the Desktop menu select Copy to Folder select the target folder and click OK The PaperPort software copies the item into the new folder Using the HP LaserJet Companion 3 9 uoluedwog y Buisn Note 3 10 Displaying Items in Folders The contents of a folder are always displayed in the order in which they appeared when you last opened the folder To display items in a folder Click the folder icon Thumbnails of the contents of the folder are displayed on the Desktop To display a list of folder contents From the Edit menu choose Browse a Or z Click Browse on the Command Bar The Browse dialog box appears In Desktop View the dialog box lists all of the folders and their contents In Page View only the contents of the open
118. per size 2 23 letterhead printing on 2 26 license agreement B 14 lights SEE indicator lights Link Bar displaying 4 5 hiding 4 5 illustration 4 2 links e mail problems 5 23 error messages 5 12 fax 3 8 fax problems 5 23 HP LaserJet Companion Copier 3 4 OCR 3 11 PaperPort error message 5 13 spreadsheet 3 11 word processing 3 11 lists folder contents 3 10 loading paper input bin 1 8 single sheet input slot 2 25 loading paper 1 8 lock latch 1 5 Lotus cc Mail 5 24 Notes e mail 5 23 M magazine pages 3 1 magnification page 4 14 4 15 Main Folder 3 10 maintenance 5 28 makedisk utility using 1 12 making floppy disks 1 12 manual feed mode 2 28 pause when printing 2 28 when duplexing 2 27 Index 4 Maximize Window at Startup option 4 4 maximum paper size A 1 media minimum size 2 29 moisture content 2 26 ordering B 13 SEE ALSO paper sizes 2 23 special 2 29 memory adjusting 1 20 expansion A 1 printer A 1 setting 1 20 troubleshooting 5 12 memory cards DRAM installation 1 20 installing 1 20 ordering B 13 specifications 1 20 speed 2 22 Memory Expansion Cover 1 20 messages PaperPort error 5 11 minimum paper size A 1 monitor color 4 4 moving between pages 4 11 items 4 8 4 9 pages 4 11 undoing 4 7 MS Mail 5 24 multiple copies printing 1 1 3 4 multiple paper feeds frequent 5 6 multiple page scanning 4 10 N names folders 3 10 items 4 5 navigating within stack
119. ptions Try reprinting the job Adjust the print density through your software or printer driver Use paper from a fresh ream or a different source To order HP s paper specification guide see Accessories and Supplies Information in appendix B Try using paper from a different source To order HP s paper specification guide see Accessories and Supplies Information in appendix B Buljooyss qnolL G Troubleshooting and Maintenance 5 17 Symptom Possible Cause The bottom of Your page may be too complex for the the page is blank standard printer memory or part of a graphic s image is cut off BCDE Pages are coming out of the printer curled or wrinkled Paper is curled or wrinkled when using the Paper Output Bin Paper may not be stored properly Blank Page Occasional Page length and margins are not set correctly for the paper size Some sharing devices or networks may generate a blank page as a separator contact your Network Administrator Your printer may be feeding two or more sheets of paper at a time because the paper is difficult to separate Your software application may be sending an extra page eject command 5 18 Troubleshooting and Maintenance Recommended Action Set the resolution to 300 dpi through your software or printer driver You may need to install additional memory See chapter 1 Installing Memory Cards DRAM Check your printer driver s on
120. py As Text command In Desktop View select an item From the Edit menu choose Copy As Text The text is now on the Clipboard and ready to be pasted If you want to process only a portion of a page display the item in Page View on the Annotation Tool Bar click Edit Annotations and then select the portion of text that you want to process 3 12 Using the HP LaserJet Companion EN Tip Note Note EN Adjusting Copy and Scan Quality The HP LaserJet Companion Settings utility allows you to control the quality of the copied and scanned images including documents copied by the Direct Copy feature Perform the following steps before scanning an item to change the scan mode brightness contrast resolution and width of the scanned image To change the HP LaserJet Companion Settings Click Settings on the PaperPort screen If the Show Tips box is checked you can see more information about each button or selection when you hold the cursor over it Select the Scan Mode The window under your choices gives a brief description of which types of documents are best suited for the mode you have selected If you select Custom mode Modify you can change the resolution and the bit depth to improve image quality See the Setting Custom Resolution and Bit Depth section later in this chapter for more information Drag the Page Width slider or click the arrows to set the width of the page being scanned This feature allows yo
121. r Resetting your printer accomplishes the following Clears all data from the printers memory including unprinted data downloaded fonts and macros e Finishes printing the current page e Removes some error conditions Resets the printer to its factory default settings To Reset the Printer Press and hold the Front Panel button until the three indicator lights begin to blink in succession about 5 seconds then let go of the button After resetting the Ready light will remain lit if no printer errors are found Stopping a Print Job If the file you send to the printer is only one or two pages long you can stop the print job by resetting the printer as described above If you want to stop a large print job follow the steps below Remove the media from the Paper Input Bin except for any sheet that is currently being fed into the printer Stop and delete the print job through your software Reset the printer EN Printing on Special Media Your printer is designed to print on a variety of media including transparencies envelopes and custom made paper It is recommended that you use HP media or media meeting HP s specifications See appendix B Accessories and Supplies Information to order HP s special media or the HP LaserJet Printer Family Paper Specification Guide 1 Set the Paper Path Lever to the Lower position to use the Front Output Slot for a straight through paper path This is important when prin
122. r com 4 16 Working in the PaperPort Software EN Troubleshooting and Maintenance Caution EN Check Here First Before proceeding check the items listed below If you cannot resolve a problem contact HP FIRST for assistance Phone numbers are listed on the support pages at the front of this manual Is the power supply connected to the HP LaserJet Companion and plugged into an electrical outlet e ls the HP LaserJet 6L Printer plugged into an electrical outlet e Did you try unplugging the HP LaserJet Printer and Companion from the electrical outlet then plugging them back in Is the interface cable from the HP LaserJet Companion to the computer connected Is the parallel cable from the HP LaserJet Companion to the printer connected Are you using an IEEE 1284 compliant parallel cable IEEE 1284 will be stamped on the cable Are you having problems with installation If so check the section on solving installation problems Are the Printer and the Companion free of paper jams If not see their respective sections on clearing paper jams later in this chapter Are the Front Panel indicator lights on your printer indicating a problem If so check the section on Printer Messages later in this chapter Are there any messages displayed on your computer If so check the section on error messages later in this chapter Are you experiencing poor print quality If so see the section on Solving Pri
123. rmats 4 5 5 25 in folders 3 9 problems 5 25 filing documents 1 1 in folders 3 9 Find button 4 3 icon 4 3 Fit To Page 3 5 Fit to Window display 4 15 flipping items 4 6 folder icon 3 10 folders copying items between 3 9 creating 3 10 deleting 3 10 displaying 4 5 displaying items in 3 10 electronic 3 9 SEE ALSO electronic folders filing in 3 9 hiding 4 5 list of contents 3 10 renaming 3 10 format file 4 5 problems 5 23 Front Output Slot capacity A 1 identifying 1 3 using 2 24 Front Panel in troubleshooting 5 5 SEE indicator lights messages 5 5 Front Panel Button identifying 1 3 2 22 using 2 22 G Go To Page 4 14 graphics printing problems 5 18 grayscale 3 2 3 14 4 15 guides paper 1 4 1 8 H hardware error 5 5 5 15 help SEE online help help files selecting 1 14 hiding elements 4 5 highlighting 4 7 4 14 HP Customer Information Center B 13 HP Direct Ordering B 13 HP LaserJet Paper ordering B 13 HP LaserJet Printer Cable ordering B 13 HP media ordering B 13 using 2 29 HP Multipurpose Paper ordering B 13 EN HP paper specification guide B 13 HP Repair Services B 12 icons Command Bar 4 3 4 4 image quality 1 6 image sensor cleaning 5 29 identifying 1 4 Image Sensor Roller 1 4 images black and white 3 2 color 4 14 enlarging 4 14 4 15 inverting 4 15 linking to HP LaserJet Companion Copier 3 4 manipulating 3 4 quality 3 4 3 14 5 20 reducing 3 4 4 14 4 15 resolution 3 13 3 14 4 14 rotat
124. rrows to scroll between pages in the stack Click between the arrows to activate the Go To Page feature Document Navigator Click the arrows to scroll among the items in the PaperPort software Click between the arrows to see a list of the items in the PaperPort software Annotation Tool Bar Use these tools to add notes highlight areas or cut and paste selections For more information on using the Annotation Tools see chapter 4 Annotating Scanned Items Status Bar Use to view information about the current item the title the dots per inch at which the item was scanned resolution whether the image is color or black and white and the percentage of enlargement or reduction of the page A ND Changing the Display Size of an Item Use the Zoom Navigator or Zoom commands from the View menu to zoom in and display the details of a page or Zoom out and make the page smaller on the screen while in Page View The page magnification is shown in the status bar in Page View Use any of the following methods to change the display size e From the View menu choose Zoom In or Zoom Out e Click the plus or minus magnifying glass on the Zoom Navigator e From the View menu choose Actual Size or click Actual Size on the Zoom Navigator to view the page at its actual size 100 From the View menu choose Fit to Window to enlarge or reduce an item to fit the entire item into the Page View window Panning an Item Pann
125. s 4 11 Navigators 4 14 network printers direct copies 1 16 3 2 troubleshooting 5 20 newsprint scanning 5 29 noise level A 1 notes adding 4 14 Novell Group Wise 5 24 O OCR error message 5 13 link 3 11 link accuracy 5 23 problems 5 23 OCR software 1 1 non English 1 2 troubleshooting 5 23 OLE Return button 4 3 OLE Rtn icon 4 3 One Minute Guide 1 17 online help How Dol 1 19 overview 1 19 PaperPort software 1 17 1 19 status window 1 19 troubleshooting 1 19 using 1 19 operating environment A 1 operating tasks 3 1 operation troubleshooting 5 9 options PaperPort 4 4 EN PaperPort preferences 4 4 Summary Information 4 13 ordering accessories B 13 information B 13 supplies B 13 organizing documents 1 1 items 4 9 4 10 output paper path 2 24 Output slot identifying 1 4 ozone emission A 5 P Page button 4 3 page guides 1 4 Page icon 4 3 Page Navigator 4 14 Page Scroll Arrows 3 5 page supports 1 4 Page View 4 1 4 5 4 14 pages copying in stacks 4 13 copying multiple 3 3 damaged error message 5 11 deleting 4 11 SEE ALSO documents inserting in stacks 4 12 SEE ALSO items magnification 4 14 moving 4 11 moving between 4 11 reordering in stacks 4 12 replacing 4 11 rotating 4 6 scanning 4 10 scrolling between 4 14 width 3 13 Palette Tool displaying 4 5 hiding 4 5 panning items 4 15 paper adding 1 8 2 24 bond 3 1 centering 1 8 custom sized 2 23 irregular sized 3 1 jams 3 1 length 3 13 lightweight 3 1
126. specified path If it is not check with your network or system administrator Note If Novell GroupWise has been installed the WordPerfect Office link will disappear Novell GroupWise is an upgrade to the WordPerfect Office Da Vinci eMAIL link 1 From the Edit menu choose Preferences The PaperPort Preferences icon does not appear dialog box appears 2 Click the Da Vinci icon in the Category area 3 Type the path for the Da Vinci EMAINWIN EXE file 4 Run Da Vinci eMAIL at least once on your computer before running the PaperPort software so the link icon appears 5 24 Troubleshooting and Maintenance EN EN Solving HP LaserJet Companion Import and Export File Problems Import Fax for WinFax PRO 4 0 does not appear in the File menu Check your WIN INI file for the line Fax Path lt path gt under the section winfax and then check this path for the file STATUS FTM If either is missing try reinstalling WinFax PRO Exported files expand in size when opened in a paint program Many paint programs ignore the dpi resolution information in BMP PCX and TIF files These programs assume that the resolution of the file is the same as the current screen resolution Because these files actually contain more information than the screen can display they grow in size The following are some possible solutions Instead of using the Export command you can open the item in Page View copy the information and then paste it into t
127. stic parts have markings which enhance the ability to identify and recycle the materials at the end of the printer s life e Manuals The manuals are printed on recycled paper using vegetable based inks without added heavy metals Therefore the manuals are recyclable e Paper This printer is suited for the use of recycled papers that meet the HP LaserJet Printer Family Paper Specification Guide See Appendix A for part numbers and ordering information HP LaserJet Printer U S A Recycling e Toner cartridges Each HP LaserJet Toner Cartridge box sold in the U S contains instructions and a shipping label for returning the cartridge to HP for recycling HP pays the postage e Printer and parts HP s Hardware Recycling Organization will take back this printer and other HP products when you have no further use for them HP disposes of these products in an environmentally sound manner Many of the functional parts are recovered tested and reused as fully warranted service parts used parts are not used in new product manufacturing The remainder of the product parts are recycled if possible Call 800 535 7933 for this service A 6 Specifications EN WARNING EN Laser Safety Statement The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United Stat
128. t text or larger Adjust the OCR Fax Text mode and adjust the sensitivity setting to get the densest clearest letters without any bleeding along their edges See Adjusting Copy and Scan Quality in chapter 3 Straighten pages either by rescanning the pages or by using the Straighten Page command Scan images in 300 dpi rather than 150 dpi Missing E mail Links The link to Lotus Notes requires the file NOTES EXE The path to this file must be typed in the LOTUS INI file To make sure that the Lotus Notes icon appears follow these steps 1 Check that the file LOTUS INI exists in your Windows directory If not skip steps 2 and 3 2 Check this file for the line Notes lt path gt 3 Check this path for the NOTES EXE file If either is missing try reinstalling your Notes client 4 Check your WIN INI file for the Mail section Make sure that there is a key entry of SMI 1 In some cases Lotus Notes may be configured so that the PaperPort software cannot find the files SM1 DLL or NOTES EXE In MAXOPTS INI in the c PAPRPORT directory add the following line in the section Lotus Notes Mail Link specifying the path to NOTES EXE AppFile c NOTES NOTE EXE Troubleshooting and Maintenance 5 23 Buljooysea qnolL G Symptom Recommended Action Lotus cc Mail link icon Contact your e mail system administrator The link to Lotus cc Mail requires a does not appear Lotus cc Mail file called VIM Virtual Interface f
129. te access to the drive containing the PaperPort program directory PaperPort cannot paste because the General The image that you have cut or copied to the Clipboard is clipboard image is larger than the current larger than the item on which you are trying to paste Try page copying a smaller image to the Clipboard If you have a large image to paste divide it into sections and copy and paste each section in turn When pasting to a PaperPort item the PaperPort software enables you to position the paste precisely before committing it PaperPort cannot read page lt N gt of the file Disk and File An item or a page in a stack can be damaged if your lt file name gt because the page is damaged computer is shut down while the PaperPort software is running or if the PaperPort software is shut down in any way other than by a normal exit Attempt to repair this file by running MAXFIX EXE Follow the instructions on the screen Buljooysea qnolL G EN Troubleshooting and Maintenance 5 11 Symptom Category PaperPort is out of available system Memory memory Please close some other application s and select Retry to proceed or select Cancel to close PaperPort There is not enough available memory to complete this operation Please see PaperPort Help or the Troubleshooting section of your User s Guide PaperPort cannot receive printed pages System memory may be low Try exiting from other applications PaperPort cannot use the
130. then insert it into the stack Note EN 1 2 3 To copy a page in a stack In Desktop View select the stack Use the Page Navigator to move the page you want to copy to the top of the stack From the Desktop menu choose Duplicate Current Page A duplicate of the selected item appears as a new untitled item in Desktop View Adding Summary Information to Items You can add summary information to items to help you find them quickly If you re going to combine items into a stack add the summary information after stacking the pages If you add summary information to individual items and then stack those items the summary information will be lost To add summary information to an item Select an item or display the item in Page View 2 From the File menu choose Summary Info Enter the summary information in the Summary Information dialog box The fields are described in the following table Description The field will be blank if the item is Untitled Changing the title here also changes it in Desktop View Type your name Words the PaperPort software uses to find items Separate keywords with a comma During a search tell the PaperPort software which keywords to find and the PaperPort software finds items with keywords that match any that you specify Comments Add any additional information about the items The PaperPort software can also use these comments to search for and find items 4 Click OK Su
131. ting media such as postcards transparencies labels envelopes and heavy paper 100 to 157 g m2 28 to 42 pound bond weight NO 2 Adjust the paper guides to the approximate size of media you are using D 3 Insert the media print side forward and top side down into the a Single Sheet Input Slot or the Paper Input Bin 2 4 Readjust the paper guides to center the media 5 Set the correct margins paper size and orientation in your software 6 Choose Print in your software Additional Tips for Custom Sizes e Do not print on media smaller than 76 2 mm 3 inches wide or 127 mm 5 inches tall e Set margins of at least 6 4 mm 25 inches in your software e Always insert media lengthwise vertically into the printer If you want to print in landscape mode make this selection through your software Additional Tips for Transparencies To avoid transparency curl remove the transparency as it comes out of the printer and set it on a flat surface to cool Additional Tips for Printing Labels e Do not use labels that are separating from the backing sheet or that are wrinkled or damaged in any way e Do not use any sheet of labels that has spaces in it where some of the labels have been removed e Do not feed a sheet of labels through your printer more than once Printing 2 9 2 10 Printing Managing HP LaserJet Toner Cartridges It is recommended that you use HP LaserJet toner cartridges HP has designed the printer to
132. tralia 613 9890 0276 New Zealand 649 356 3660 America OnLine America OnLine Bertelsmann available in France Germany and UK Printer drivers updated HP printer software and support documentation are available to help you answer your HP product questions Use Keyword HP to start your tour CompuServe Printer drivers updated HP printer software and interactive sharing of technical information with other members are available on CompuServe s HP User s forums GO HP or call 800 524 3388 and ask for representative 51 CompuServe is also available in the UK France Belgium Switzerland Germany and Austria Hewlett Packard PO Box 1754 Greeley CO 80632 USA Phone 970 339 7009 Mail Fax 970 330 7655 Fulfill Plus 65 740 4477 Singapore Malaysia Indonesia Hong Kong SAR Call 612 565 6099 Call 800 446 0522 U S or 800 387 8164 Canada This support tool offers a comprehensive online information system designed to provide technical and product information on HP products To subscribe to this quarterly service in the U S or Canada call 800 457 1762 Fulfill Plus 65 740 4477 Singapore Malaysia Indonesia Hong Kong SAR To locate HP authorized dealers call 800 243 9816 U S 800 387 3867 Canada Call 800 446 0522 U S 800 268 1221 Canada HP FIRST HP FIRST Fax will deliver detailed troubleshooting information on common software applications and troubleshooting tips
133. tricio 111 Piso 23 Torre Comercial Am rica Colonia del Valle 66269 Garza Garcia Nuevo Le n Phone 52 8 368 5100 Fax 52 8 356 7498 New Zealand Hewlett Packard NZ Limited Ports of Auckland Building Princes Wharf Quay Street PO Box 3860 Auckland Phone 64 9 356 6640 Fax 64 9 356 6620 Hardware Repair Center and Extended Warranty Support 0800 733 547 Customer Information Center 0800 651 651 Portugal Hewlett Packard Portugal Rua Gregorio Lopes Lote 1732B P 1400 Lisboa Phone 351 1 3017330 Fax 351 1 3017345 Spain Hewlett Packard Espanola SA Carretera de la Coruna km 16 500 E 28230 Las Rozas Madrid Phone 34 1 626 16 00 Fax 34 1 626 18 30 EN Switzerland Hewlett Packard Schweiz AG In der Luberzen 29 CH 8902 Urdorf Ztrich Phone 41 1 753 71 11 Fax 41 1 753 77 00 Sweden Hewlett Packard Sverige AB Skalholtsgatan 9 Box 19 S 164 93 Kista Phone 46 8 444 2000 Fax 46 8 444 7781 Thailand Hewlett Packard Thailand Ltd 11th Floor Pacific Place 140 Sukhumvit Road Bangkok 10110 Phone 66 2 254 6720 Fax 66 2 254 6731 Hardware Repair Center 66 2 661 3900 1 2 ext 6001 ext 6002 Extended Warranty Support Contact 66 2 661 3900 1 2 ext 5125 Customer Information Center 66 2 661 3900 1 2 ext 3232 Turkey Hewlett Packard Company Bilgisayar Ve Ol m Sistemleri AS 19 Mayis Caddesi Nova Baran Plaza Kat 12 80220 Sisli lstanbul Phone
134. u to crop the page before scanning to reduce extra white space Drag the Sensitivity slider to adjust the scanner brightness and contrast A setting of four reproduces the document s actual brightness and contrast A setting of zero makes the resulting scan darker and muddier and a setting of eight is lighter and sharper Click More to select the length of paper in the printer This feature tells the printer when to feed the next sheet of paper Click Apply to send the settings to the HP LaserJet Companion and leave the window open z Or e Click OK to send the settings to the HP LaserJet Companion and close the window Any settings you choose will remain in effect until you change them These settings will also be in effect for the Direct Copy feature Using the HP LaserJet Companion 3 13 uoluedwog y Buisn Setting Custom Resolution and Bit Depth If you are using the Custom mode you can select the resolution and bit depth of the scan To set the resolution and bit depth 1 Click Modify 2 Select the resolution you want e 150 dots per inch dpi Produces a smaller file size and faster scan e 300 dpi Produces a sharp higher quality image and a large file 3 Select the Bit Depth e 1 Bit black and white Thresholded Best for text only or black and white images 1 Bit black and white Ordered Dither Best for text and images e 1 Bit black and white Random Dither Best for photos or images but
135. upport Information Images are reduced in size If necessary the PaperPort software automatically reduces the size of the image to fit it on the page For example if you scan an 8 5 by 11 inches 21 6 by 27 9 cm page then the image in PaperPort software will be 8 5 by 11 inches 21 6 by 27 9 cm from edge to edge However most printers cannot print right up to the edge of the paper Images will not print The HP LaserJet Companion does not support network printers for direct copies To make copies using the Direct Copy feature the printer must be connected directly to the HP LaserJet Companion Make sure that the HP LaserJet 6L printer and the HP LaserJet Companion are plugged into a power strip outlet and that the outlet is receiving power 5 20 Troubleshooting and Maintenance EN Paper in the printer is large enough to print the scanned item but the image is printed on two pages Recommended Action The HP LaserJet Companion has a default of Letter 8 5 by 11 inches 21 6 by 27 9 cm or A4 size 210 x 297 mm paper Perform the following steps to change the default paper size 1 Click Settings in the PaperPort software 2 Click More EN 3 Select the size that matches the size of paper in your printer Troubleshooting and Maintenance 5 21 Buljooyss qnolL G Tip Recalibrating the HP LaserJet Companion Recalibrating the HP LaserJet Companion fine tunes the amount of black and white that will appear
136. ur computer has enough available disk space If you need more disk space try deleting unnecessary files or archiving older data to floppy disks or some other medium One or more pixels could not be gain General The recalibration detected a non correctable dark line This corrected The remaining pixels were could be caused by using lined paper for recalibration or a calibrated You will likely see vertical contaminant may be obstructing the scanning element Be streaks in scanned images sure to use clean white paper for recalibration For cleaning instructions see Cleaning the HP LaserJet Companion earlier in this chapter PaperPort cannot arrange your Desktop Desktop Quit any other applications that are running If there are any because system resources are low Please items in your Startup program group remove them restart close one or more applications and try Windows and try again Note that some applications do not again release all the memory or resources that they use even when you exit them Restarting Windows with no applications in your Startup group can give you maximum memory and resources PaperPort cannot create a calibration file General Make sure that your hard disk is not full The calibration file Your disk may be full or read only requires up to 100K of hard disk space Note that you should have at least 1 MB of free hard disk space to use the PaperPort software In addition check that you have read wri
137. without text e 4 Bit Grayscale Best for images only produces 16 shades of gray 8 Bit Grayscale Best for images only produces 256 shades of gray 3 14 Using the HP LaserJet Companion EN Working in the PaperPort Software General Features The PaperPort software allows you to find annotate and organize scanned items You can also electronically link scanned documents to other applications such as fax electronic mail e mail and word processing applications Unless you specify otherwise the PaperPort software is the default inbox for receiving scanned documents at your computer Desktop View and Page View The PaperPort software has two ways to view scanned material e Desktop View provides an overall view of the PaperPort items shown as thumbnails icons representing scanned items In the PaperPort software single page scanned documents are referred to as items Multi page scanned items are referred to as stacks e Page View is a close up of one page at a time and allows you to read and annotate the page EN Working in the PaperPort Software 4 1 Figure 4 1 x PaperPort File Edit View Desktop Page Annotations Help ogg 5 A amp P Ea Eh tos Scan Settings Find Browse S Duplicate Stack Unstack Unstacki Arrange Annotations ae Card Heure nn Articles amp Clippings rj Bank Accounts rj Investments C Medical C Phone Numbers C Real Estate ft Receipts C Taxes Travel
138. y light flashes returned Printer is not Flashing cursor responding command prompt c not returned keyboard locked up Printer is not DOS message Write responding Fault error writing device PRN 5 26 Troubleshooting and Maintenance Solution s Press the Front Panel button You will receive a printout of your hard drive s directory Communication verified return to Windows No action is needed Communication has been verified return to Windows Verify that the Ready light is on Hold down CTRL then press and release Break to free the keyboard Disconnect then reconnect the parallel cable at both ends Reboot your computer Ensure a direct connection to the printer Trying using a different parallel cable IEEE 1284 parallel port or both Verify that the Ready light is on Specify the port name when sending directory for example LPT1 Verify that the power cord and the parallel cable are plugged into the proper ports Disconnect then reconnect the parallel cable at both ends Ensure a direct connection to the printer Trying using a different parallel cable IEEE 1284 parallel port or both EN Printer Status Printer is not responding Data light comes on Ready light flashes Printed text is not legible or random characters are occurring on the page Data light comes on Ready light flashes Only one line of text prints or all text is on one line Text f

Download Pdf Manuals

Related Search

Related Contents

TEFAL FV5270C0 Instruction Manual  Copper User Manual    1 Indicaciones de seguridad 2 Estructura del mecanismo  Technische Dokumentation Bedienungsanleitung für Infrarot  RAUTOOL A-LIGHT2 KOMBI  Holemaker HMP45 - Industrial Tool and Machinery Sales  Chamberlain 182665D Garage Door Opener User Manual  Impex TC-3508 Owner's Manual  

Copyright © All rights reserved. Failed to retrieve file