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1. stores them in iC Program Files VIGIL VCM ServerlIP port iOpens the Still Image Browser containing all still images taken configured VIGIL Servers in Health Monitor Within the ibrowser you can Extract Still Images to a location on your com iputer or network Reload Image Set to load a fresh set of still images or Lock Image Set to lock the current set of images pre enn them from being overwritten Double click on a still to jopen the Still Image Viewer Drag your cursor over the bottom of ithe image displayed in the still image viewer to bring up the Pre vious and Next arrows to browse through your stills in the image Iviewer e S Extract Still Images ie Reload Image Set Lock Image Set Browse Still Images Still Image Viewer Opens the Set VIGIL Server Date Time window for the selected IVIGIL Server Select the correct Time Zone that the VIGIL Server lis in to update the time and date on the VIGIL Server Set VIGIL Server Date Time GMT 08 00 Pacific Time US amp Canada Automatically adjust dock for daylight saving changes The Server s local time will be 3 13 2013 3 50 15 PM OK iSelect this option and browse to the desired update vgl file for Send Software Update the VIGIL Server The update file will be transferred to the VIGIL Server and then executed The VIGIL Server will reboot twice dur nrc rcm Oe ee PS mm ma EP ac ORI aoe RY Saas dxLOGIC s VCM VIGIL C
2. Toggles the VIGIL Server Log side window This window contains the Event Log for the selected VIGIL Server Toggles the VIGIL Server Details side window for the selected VIGIL Server Print VIGIL Server Site Information for the currently selected view Click the button to print VIGIL Server Details for the currently selected VIGIL Server dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 23 IXLOGIC Intelligent Video Surveillance e All Server Groups of Healthy of Server Warn of Server Errors A Export Server 5 ings Total 8 Export VIGIL Server Site Information for the currently selected view Can be exported as HTML Text File or as a Comma Separated File Click this button to select the Root Folder which will display all in the Health Monitor Window This option has two functions the indi cates the current number of VIGIL Servers that are in an OK status this is a global number When the option is toggled on VIGIL Servers that are in an OK Status will display in the Health Monitor window When this option is toggled off VIGIL Servers that are in an OK Status will not display in the Health Monitor window JxLOGIC Intelligent Video Surveillance Server Group Description IP DNS Name Status In Alert Since Recorder Memory Disk Connections Last Update Days of Storage Oldest Footage Oldest Alarm Footage Serial Number This o
3. DVR Server dxLOGIC s VCM VIGIL Central Management 7 1 User Guide 2 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 2 System Requirements Operating System Microsoft Windows XP Professional SP3 or Windows 7 Professional or Ultimate 32 or 64 bit CPU Intel Core2 Duo minimum 2 0 GHz RAM Minimum 2 GB HDD SATA Minimum 50MB required for install Database Microsoft SQL Desktop Engine dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 3 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 3 VCM Client Login When the VCM Client is launched the Login window will display This window is used to connect to the VCM Server Serv ice Login Login Server 1z27 0 0 1 Ww Automatically log an as this user on startup The IP address or DNS name of the System running the VCM Server Serv ice If the Server Service is installed on the same system as the VCM Client use the IP address localhost If the VCM Server Service is using Server a different port the format would be IP Port Clicking on the dropdown arrow will present a list of all VCM servers that have been successfully logged in The Username and Password to login to the VCM Client User Note The default Administrative user name and password for the Name Password VCM Service is Admin and 123 It is recommended to change this username on first
4. Opens the Search Users window Users can be searched based on VIGIL Server Group or on any a combination of criteria from the Add Users window Search results can also be printed to the default win dows printer or exported to HTML Tab Separated or Comma Separated files server Group Server Login User Defined Fields User Name Contact Password Department Email User Information t First Name Employee Last Mame Group Password First Mame Last Mame Group Contact Department dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 37 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 9 VCM Users VCM Users regulate access to VCM VIGIL Server Groups and what VIGIL Server s are available when using the VIGIL Client feature to populate its list of VIGIL Servers from VCM vc User Folder it VCM User Group au VCM User gd Search i Root Folder LastName lt First Name Department Phone Number Location Type el j e it All Sites 1 Administrator Administrator admin Super User VCM Administrator PN a onae p Kevin Matt mattk Restricted User View Server Stab 1 Martel Rick martr Restricted User View Server Stat Folders are used to organize VCM Users in Logical Groups VCM User Folder Folders and VCM User Groups can be added to Folders VCM Users cannot be directly added to Folders VCM User Group
5. Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 1 Introduction The VIGIL Central Management VCM v7 1 software application is designed to meet the stringent requirements of the multi site enterprise class user It provides IT professionals with the tools to effectively manage multiple VIGIL Servers connected over IP networks VCM provides a simple yet effective way to monitor and manage multiple VIGIL Digital Video Recorders VCM can monitor and report on each VIGIL Servers health remotely and independently for information such as cameras online recording status disk usage and many other points of interest and alerts Disclaimer This application has been optimized for use with Windows XP and Windows 7 Windows Server 2003 and Windows Server 2008 3xLOGIC does not actively support other operating systems forthis application Installing this application on operating systems other than the those mentioned above may have undesirable consequences dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 1 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 1 1 Features Instantly monitor all of your VIGIL Server Sites from a central location and get noti fication of any potential problems before they impact your system These notifications can be via local alarm email or even text messaging dependant on cellular provider support for SMTP gateway texting Health
6. Matrix Output The Input number on the Matrix Switch that connects to the Pri Logical Matrix I t ee ES mary VIGIL Server The Output number on the Matrix Switch that connects to the pau ONTSDEIS Redundant VIGIL Server If the Redundant VIGIL Server is normally recording another camera on the selected input enable the Record Default option Record Default on While the Primary VIGIL Server is in Failover mode to the Redundant VIGIL Server the normally recorded inputs on the Redundant VIGIL Server will not be recorded Enter the IP Address Settings Server IP DNS or DNS Name for the Server Settings Name Redundant VIGIL IPF ONS Name server User Enter the Username Password User and Password on the Redundant VIGIL Password TCP IP Ports Server Data Port U Enter the Data Port Data Port of the Redundant VIGIL Server dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pa 21 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 7 Health Monitor The Health Monitor window provides at a glance information about all configured VIGIL Server This is the Primary Window for managing the VIGIL Servers that are monitored by the VCM Server Se Add Server Fi Alerts gt E Notifications o Server Log uU Server Details E x Print A Export Server Group Description IP DN5 Name In Alert Since Site Name Version Cam T if victoria Testbox27
7. Analog Failover Enabled Test failover settings Server Logical Matrix Input Matrix Output Record Default E server Input 1 la server Input 2 br la server Input 3 F server Input 4 Enable this option to indicate that this VIGIL Server is used solely for the purposes of IP camera failover If not being used to fail over data from another VIGIL Server it will not record any foot age IP Failover VIGIL Server Enable this option to enable the Failover feature for this VIGIL IP Failover Enabled Server for IP cameras only This will execute a failover for 30 seconds and then resume nor Test Failover mal recording Enable this option to indicate that this VIGIL Server is used solely for the purposes of Analog camera failover If not being used to fail over data from another VIGIL Server it will not record any footage Analog Failover VIGIL Server dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 20 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance Enable this option to enable the failover feature for this VIGIL Server for analog cameras only Analog Failover Enabled Set the number of consecutive failures before a Failover will be ADLAN executed This can be set between 1 and 30 failures The VIGIL Server Input Number Camera on the Redundant VIGIL Server Input VIGIL Server that will be recording the video footage from the
8. Recording Format NTSC itype Shows the type of ca p Sebaa Recorder Irure card installed in the VIGIL L TM W uu eer u Connected Users 0 100 icapture card is installed in the Serial Number S404A6B20758 Ge po GLE ee CPU Usage 10 Recording The video recording format Memory Usage 1276 3918 MB Format being recorded NTSC or PAL EE Memory Usage 427 4096 Th e Date Time of the oldest 4 1 Hard Drives 1 Idest Foot EL Phvsical Drives Ivideo footage stored on the l h Physical Drive 0 age l Temperature 38 L LOS e LUE LN E Model ST35004105V Days of The current expected days of Serial SVMFIWQQ Footage video footage stored on the bee per CV12 Storage VIGIL Server El Disk Usage 2 9 48 8 GB P T 1 io LSFADATAM 6 01 Free 2 9 48 Newest The Date Time of the newest E1 Audio Disk Usage 73 3 123 5 GB Footage video footage stored on the ew E WAUDIO 94 30 Free 70 4 fs IVIGIL S erver be FWAUDIO 6 01 Free 2 9 4 There are Acknowledgeable Errors on the Dee IVIGIL Server This only shows if the option p oJ rac lis checked to monitor this LT iThe current total available I U iconnections on the VIGIL i sers i ioerver dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 32 IXLOGIC Intelligent Video Surveillance JxLOGIC In
9. Updates Select the Type of Matrix Controller from the Drop Down List Currently only the CM9740 is supported PIN Code The PIN Code required to logon to the Matrix Controller This is configured on the Matrix Controller refer to your Matrix Controller user manual for more information COM Port The COM Port settings for the Matrix Controller These are configured on the Matrix Controller refer to Settings your Matrix Controller user manual for more information dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 46 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 13 5 Jobs Tab Configure the default settings for the VCM Update and Access Control Jobs F Job Pf cenerai Settings Wag i Default of Attempts s Health Monitor un Default Retry Interval m D Email Settings matrix ciis Global Auto Retry Enabled Jobs Global Auto Retry Interval h D EB Schedule Ah alerts E antral Data LE Automatic Updates Default of Attempts The maximum number of times a job will be attempted Default Retry Interval The time in minutes between Retry Attempts Global Auto Retry Enabled a all pending Jobs will be retried automatically at a set Global Auto Retry Interval The time in hours between Global Retry Attempts dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 47 JxLOGIC Intelligent Video Surveillance JxLOGIC Intelli
10. VIGIL Server If the Failover is not successful Failed will display Right click on Executed to display a detailed Failover report dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 27 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 7 4 VIGIL Server Menu Right Click Menu The VIGIL Server menu is a context sensitive list of options these options can be accessed from the VIGIL Server Tool bar menu or by right clicking on a VIGIL Server in the Health Monitor window There are two different context menus depending on whether a VIGIL Server is selected or not No VIGIL Server Selected 1 iPrint VIGIL Server Site Information for the currently view or VIGIL Server Details for the Print icu rrently selected VIGIL Server iOpen the Add VIGIL Server win Edit VIGIL Idow or the Edit VIGIL Server win Server Idow for the currently selected iVIGIL Server iDelete the currently selected ee Edit Server 1 IVIGIL Server This will delete all 1 Delete Server associated data collected Ana Delete VIGIL Server REG SEITE bis LS bbe ilytics User Audit etc settings isnapshots and still images A con firmation dialog box will appear to the deletion Poll Server Extract Still Images Browse S
11. of notification to be used This application would oad need to be customer written for the purpose The first box is for the application path and the second box is for any parameters This function does not support any applications that utilize a GUI Notification Settings Email alert if no Server response after attempts 1 99 Attempt response verification using Smart Search service Email alert if camera number changed after Off times 1 33 7 Email alert if CPU above critical threshold after Of times 1 99 Email alert if recorder memory usage above critical threshold after times 1 99 Alert if data drives are offline Alert if recording on backup drives Alert if not recording expected days of storage Alert if no footage in past 24 hour s E Alert if there are Acknowledgeable Errors on the Server Alert if matrix failover triggered Alert if matrix failover failed a Configure the number of failed connection attempts before noti Email alert if no VIGIL Server up fication email will be sent This setting attempts to communicate response after with the VIGIL exe process Check this option to add a secondary check to the VIGIL Server response option This setting will attempt to communicate with the Smart Search service If the VCM Server cannot communicate di binds using with the VIGIL exe and Smart Search processes this could indicate alinin a network
12. on backup drives S recording to the Backup Drive Enable this option to send an email notification if the Days of Stor age on the VIGIL Server are not meeting the Days of Storage con figured on the Site Configuration tab Alert if not recording expected days of storage Enable this option to send an email notification if the VIGIL Server has not recorded any new footage for the amount of hours set on the Site Configuration tab Alert if no footage in the past xx hour s Alert if there are Acknowledgeable Enable this option to send an email notification if there are Acknowl Errors on the VIGIL Server edgeable errors on the VIGIL Server Enable this option to send an email notification if a matrix failover event has occurred and completed successfully This option requires that Failover be enabled Failover requires analog cam eras and a matrix switch Alert if matrix failover triggered Enable this option to send an email notification if a matrix failover Alert if trix fail failed l vun AAN vee Mp event has occurred and failed This option requires that Failover be dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 18 IXLOGIC Intelligent Video Surveillance Alert if VIGIL Server version out of sync Alert if Hard Drive temperature has failed JxLOGIC Intelligent Video Surveillance enabled Failover requires analog cameras and a matrix switch Enable this option to send an em
13. problem between the VCM Server and VIGIL Server If the VCM Server cannot communicate with the VIGIL exe process but can communicate with the Smart Search service this could indi dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 17 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance cate that the VIGIL Server has experienced a problem but the com puter and network are still functioning Configure the number of consecutive connections reporting an incor rect number of active or recording cameras Once this is reached a notification email will be sent Email alert if camera number changed after Configure the number of consecutive connections reporting the VIGIL Server CPU above the percentage configured on the Site Con figuration tab Once this is reached a notification email will be sent Email alert if CPU above critical thresh old after Configure the number of consecutive connections reporting the Email alert if recorder memory usage memory usage of the main VIGIL Server process above the per above critical threshold after centage configured on the Site Configuration tab Once this is reached a notification email will be sent Enable this option to send an email notification if any of the VIGIL Alert if data drives are offline Servers configured Data Drives are offline Enable this option to send an email notification if the VIGIL Server is Alert if recording
14. run Automatically log on as this user on startup Note It is recommended to restart VIGIL VCM Server and Client monthly Note VCM Client uses Port 10507 to connect to the VCM Server Service This can be changed by modifying the reg istry key HKLM Software CSI TechNVCM Port When enabled this feature will automatically log on as the specified user when VCM Client is launched 3dxLOGIC s VCM VIGIL Central Management 7 1 User Guide 4 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 4 VCM Client Main Window This is the main view of VIGIL VCM Client The Health Monitor will be open by default 3xLOGIC Inc VIGIL Central Management Health Monitor File View Server Group Tools Server Window Help U amp amp 44 aja C EF L KJ Log Off Search Servers Server Groups Server Users VCM Users Health Monitor Jobs Updates Settings Refresh server Groups P EE Add Server Th Alerts No Notifications 5 Server Lag 4 Server Details amp n MM MNA Folder Group EN Print J Export Root Folder Server Group Description IP DM5 Name In Alert Since Site Name awe jiylogic Rat victoria Testbox27 testbox 27 ane China Version 9 9 2013 9 09 06 AM VIGIL Server 7 00 0482 victoria testbox 11 10 1 11 211 Warning 9 12 20138 27 03 AM testbox 11 7 00 0482
15. testbox 27 9 9 2013 9 09 06 AM VIGIL Server 7 00 0482 32 if victoria testbox 11 10 1 11 211 Warning 9 12 2013 8 27 03 AM testbox 11 7 00 0482 2 N victoria testbox20 10 1 11 206 testbox20 7 00 0482 32 ih victoria testbox30 10 1 11 205 9 11 2013 11 21 02 AM jestbox 2 7 00 0432 J al All Server Groups o OK 1 Warning 2 u Error 1 Total 4 dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 22 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 7 1 Health Monitor Toolbars Be Add Server Fi Alerts Notification No Noti fications Server Log Server Details m i Print Opens the Add VIGIL Server window This window can also be accessed from the Main Toolbar VIGIL Server menu At least one VIGIL Server Group must exist to add a VIGIL Server to VCM The VIGIL Server Group will default to the currently selected VIGIL Server Group Click to open the Health Monitor Error Alert window This window displays all VIGIL Servers in a Warning or Error status Toggles email notification for Error events On or Off When toggle notifications off a prompt will appear to confirm and then the Sup press Email Notification window is opened bR Suppress Email Notification Eg Suppress Email Notification Select how long the suppression of Mever Expires email notifications will last To make Expiresin 1 the term indefinite check Never Expires
16. the VIGIL Server will show as in Warning status Enable the Check Box and configure the number of hours If the Newest V POS Data on the VIGIL Server is greater than the configured number of hours older than the current time the VIGIL Server will show as in Warning status Enable this Check Box to Monitor the Time on the VIGIL Server If the time is different from the time on the VCM Station based on the Time Difference Threshold the VIGIL Server will show as in Warning status Enable this Check Box to Monitor the VIGIL Server for Acknowledgeable Errors If there are Acknowledgeable Errors that have not been Acknowledged the VIGIL Server will show in Warning status Enable this Check Box and configure the Version number If the version of the VIGIL Server does not match the configured version number the VIGIL Server will show in a Warning status dxLOGIC s VCM VIGIL Central Management 7 1 User Guide 14 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance Enable this Checkbox to monitor the VIGIL Server for errors copying analytic audit data If more than the acceptable number of errors are displayed the VIGIL Server will show a Warning status in Health Monitor Monitor Analytics Audit Data Copy Enable this Checkbox to monitor whether or not data has been copied from the VIGIL Server to VCM in a variable amount of time The VIGIL Server will go into error mode if more than the selec
17. 482 32 10 1 11 211 Warning 9 12 2013 8 27 03 AM testbox 11 7 00 0482 32 10 111 206 ED testbox20 7 00 0482 32 10 1 11 205 EE 2 11 2013 11 21 02 am Displays the Time and Date that the VIGIL Server entered a Warning or Error State Shows when the VIGIL Server ex is Online and not experiencing any errors The VIGIL Server will show as Warning when a non critical error state exists on the VIGIL Server such as Cam era Number Mismatch or CPU Usage The VIGIL Server is in a Warn ing state but the error has been acknowledged The VIGIL Server will show as Error when a critical error state exists such as No Cam eras Recording or the VCM Server Service cannot con nect to the VIGIL Server The VIGIL Server is in an Error Error state but the error has been acknowledged The VIGIL Server has not Offline been successfully connected to by VCM The VIGIL Server Group that the VIGIL Server is a member of dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 25 IXLOGIC Intelligent Video Surveillance Description IP DNS Name Last Update Site Name Version Cam T Cam A Cam R CPU Memory Recorder Memory Disk Connections Days of Storage Oldest Footage Oldest Alarm Footage Serial Number JxLOGIC Intelligent Video Surveillance The Descriptive Name of the VIGIL Server The IP Address or DNS Name of the VIGIL Server The Date Time
18. 5 22801 Number of Active Cameras Changed There are 0 active cameras 9 13 2013 2 51 19 PM 10 1 11 205 22801 Server Reconnected dxLOGIC s VCM VIGIL Central Management 7 1 User Guide 9 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 5 VIGIL Server Groups Sidebar The VIGIL Server Groups Sidebar allows for VIGIL Servers to be grouped into Logical Groupings There are two options available for these Logical Groupings Folders and Groups These groups are also used to set the ACL for VCM Users to determine which VIGIL Servers each VCM User has access to At least one VIGIL Server Group must be configured to add VIGIL Servers to VCM Server Groups L Folders are used to organize VIGIL tof d Server Groups in Logical Groups ioi SHE Folders Folders and Groups can be added to F Root Folder Folders VIGIL Servers cannot be gt company added to Folders ET East _oast aes west Coast 1 ind Groups are containers for VIGIL a i Company 2 Groups Servers Groups can only be added PN e Southern Territory P to Folders they cannot be added to e Northern Territory OUDE Add Edit Click and then select Add to add a Folder or Group or select Edit to edit the currently selected Folder or Group Click and then select Delete to delete the currently selected Folder or Group Delete Note This will delete all sub folders groups and VIGIL Servers that are below the
19. Automatic Updates Schedule window pictured below Click on a start time and drag the coloured sections to cover the allowed times for a software update r 29 Automatic Updates Schedule Schedule Delete Clear 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 Sunday Monday Tuesday Wednesday Thursday Friday Schedule is based on VIGIL Central Management server s local time 18 30 Wednesday 00 15 24 00 Saturday Saturday Delete Deletes the currently selected segment Clear all Deletes all segments dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 53 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 14 VCM Server Data Utility The VCM Server Data Utility is an application installed alongside VIGIL VCM to manage VCM controlled VIGIL Server backups It can be accessed through your Start Menu through the VIGIL program folder VIGIL Central Management Server Data Utility server Data Settings Data Folder Location C Program Files igil VCM Server Data Backup Settings Backup Folder Location D WCMBackup Estimated Backup Size 6 11 MB Indude Settings Snapshots 1 69 MB Indude Still Images 43 91 MB Indude Update Files 55 10 MB Automatic Backups Enable Automatic Server
20. Data Backup Backup Interval Number of Backups to Keep 10 Server Data Backups th bal lod Create Backup Restore Backup Delete Backup Refresh Backup Date Backup Size 4 25 2013 3 05 12 PM 357 92 MB dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 54 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance Data Folder Location Click the button to select the location for exported data files Backup Folder Click the button to select the location for backup folders Location Include Set tings Snap shots Enable this option to include Settings Snapshots from each VIGIL Server in the backup folder Include Still Enable this option to include still images from every camera on each VIGIL Images Server configured in VCM Include Update Files Enable this option to include update files in the VCM backup folder Enable Auto Enable this option to allow VCM to automatically create backups at regular matic Server intervals Manually enter the number of days between backups along with Data Backup number of backups to keep at one time i Clicking this button will create a backup folder on the local machine of all Create Backup the current VCM settings Clicking this button will apply the selected backup to VCM Restore Backup ld Clicking this button will delete the currently selected backup Delete Backup P Refreshes t
21. Delete Delete the currently selected Job If the currently selected job is in Error Acknowledge the error This stops alerts from being sent it does not stop the job Acknowledge Acknowledge All Acknowledge Errors for all currently listed Jobs Job The unique identifier of the Job Attempts Remaining The number of attempts remaining and the maximum number of attempts before a Job will Total become inactive Created The date time the job was created Last Run The last date time the job was attempted to be run Next Scheduled Run The date time of the next attempt at running the job dxLOGIC s VCM VIGIL Central Management 7 1 User Guide 43 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 13 Settings The VCM Settings can only be accessed by VCM Users with the Super User access level 13 1 General Settings Tab i Setting Ld 1 x 4 General Settings Pb General Settings x ad s Disk Flush Enabled si Health Monitor Disk Flush Interval m 60 s Email Settings Matrix Controller When enabled the VCM Server Service saves the VIGIL Server List Groups and Jobs List at the set Interval This protects against data loss if the VCM Server Service goes offline Synchronize Server Time 12 00 00 AM Disk Flush Enabled Synchronize Configure the time of day that VCM Server will synchronize the time of VIGIL VIGIL Serve
22. LTH MONITOR TOOLBARS LLL 23 7 2 HEALTH MONITOR STATUS DISPLAY 0 00 000 LLL LLL 25 7 3 HEALTH MONITOR ERROR ALERTS 1111711111 LLL 27 7 4VIGIL SERVER MENU RIGHT CLICK MENU LLL 28 7 5 VIGIL SERVER DETAILS 0 LL LLL 31 7 6 VIGIL SERVER LOG LLL 34 8 VIGIL SERVER USERS o LLL 2 2 2 20 22 35 8 1 SEARCH VIGIL SERVER USERS VIGIL SERVER USER GROUPS 5 5 LL 37 9 VCM USERS 2 ss 2 2 2 2 2 222 2222 22 22 2 222 22 2222 bbb 2 222 2222222 38 9 1 SEARCH o gt 40 10 UPDATES zz 2zllllllllllllllll2ll2lllll2llll2ll222ll2ll2ll22l2222222222222222 22222 22 2 22222 222 222 22 2 22 2221 41 11 SEARCH VIGIL SERVERS sczz 2 222 222 22 2 222 bb 2 222 222 22llll 42 2 OBS E EEE E SA 43 13 SETTINGS l LLL LLL LLL L LLL L LL LLL LLL L LLL 2 2 2222 22 222 2 222 222 222 LLL LLL LLa 44 13 1 GENERAL SETTINGS TAB i i itit 44 13 2 HEALTH MONITOR TAB si isisi i iCtit 44 13 3 EMAIL SETTINGS TAB 45 dxLOGIC s VCM VIGIL Central Management 7 1 User Guide 1 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 14 VCM SERVER DATA UTIUTY QURE a EPATREBEIO UR PED nro int ibt e debeat bod pede Uganda sud uava ra taa 54 15 LANGUAGE SWITCHER l a llsisssslllslse cese eee eee eee aranana 56 16 CONTACT INFORMATION wietasseendeaseseates 57 dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg ii IXLOGIC
23. M 9 13 2013 2 51 32 PM Select a VIGIL Server Group to Filter the Search Results by Use the Filters section to narrow the search results The Edit and Delete buttons as well as the right click context menu will be enabled for the VIGIL Server This will apply to multiple VIGIL Servers if selected Opens the Add VIGIL Server window Opens the Edit VIGIL Server window for the selected VIGIL Server s Delete the currently selected VIGIL Server This will delete all associated data col lected Analytics User Audit etc settings snapshots and still images A confirmation dialog box will appear to confirm the deletion Select or Deselect all currently listed VIGIL Servers Export the current VIGIL Server list to an HTML CSV or Tab separated file Print the current VIGIL Server list to the default printer dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 42 JxLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 12 Jobs The Jobs window displays a listing of Access Control and Update Profile jobs that have not yet been applied to the tar get VIGIL Servers or have failed to apply to the target VIGIL Server Retry Delete Acknowledge Acknowledge All Server Group Job Description Server Acknowledged Attempts Remaining victoria E H 100 Apply Update VigilClientUpdate v7_00_ 0482 vgl testbox20 Retry Restart a Job that has reached 0 attempts remaining
24. Monitor Easily change the access rights of one or more users across hundreds of sites Access Control instantly Push an Update to a Single VIGIL Server or Schedule mass software updates easily Updates and effectively Set a rolling schedule to manage bandwidth or to fit the update in dur ing off hours VCM User and Group controls can be used to restrict access to groups of VIGIL Servers VCM i lagad based on which User logs in to VCM or connects to VCM with VIGIL Client Take a Snapshot of a VIGIL Server s Settings In the event a Unit fails the Settings can be quickly re applied to a replacement VIGIL Server This process can be auto mated to update the snapshot when the VIGIL Server s Settings change Settings Snap shots Copies the Analytics Data from Configured VIGIL Server s to a Centralized Database to Centralized simplify Analytics Reporting Analytics Database Note The Target Central SQL Database requires Central Video Analytics Setup Scripts to be run on the system VCM Server and Client Overview VCM Client The VCM Client DYR Server Connects to the VCI Serer Service and is used to configure YCM Server and VCM Server display DR Status The Server service connects to the DVR Server systems VCM Client Many YEM Client stations can connect DWR Server WAN 5 Network LAN DWR Server to the YCM Server without increased load on DVR Server Stations
25. NENNEN A3XLOGIC Intelligent Video Surveillance VIGIL VCM VIGIL Central Management v7 1 User s Guide October 2013 Revision Copyright 2013 3xLOGIC Inc JxLOGIC Intelligent Video Surveillance Table of Contents 1 INTRODUCTION UNE 7o irc E 2 2 SYSTEM REQUIREMENTS zz zz 2 222 22ll2llllllllll2llll2l22l22l2l222222222222222 2222 22 2 2222221 3 3 VCM CLIENT LOGIN 2zss zs zzl2llllllllll2l2lll2ll2ll22lll2ll2ll222l222222222 222 22222 222 22222 2 2 222 222222 4 4 VCM CLIENT MAIN WINDOW 00 ooo occ LLL L LLL LLL LLL LL LLL LLL bbb bbb bbb bees 5 4 1 ICON TOOLBAR __ __ 6 4 2 STATUS BAR L LL LL LLL LL LLL LLL LLL LL LLL LLL LL L L 2222222222 22 222 222 2222222 2 2 2 22 LL LLL LLL LaL T 4 3 AUTO DETECT VIGIL SERVERS LLL 8 4 4 VCM AUDIT LOG o 111 LLL 9 5 VIGIL SERVER GROUPS SIDEBAR o L LLL LLL LLL LL LLL LLL LL LL LLL LLL LL LLL LLL LLL LL LLL beens 10 6 ADD EDIT VIGIL SERVERS _ LL LLL LLL LL LL LL LL L LLL LLL LLL LL LLL LLL LL LLL bbb LLL LLL LLL 11 6 1 MANAGE HEALTH SETTINGS 0 LL LLL 13 7 HEALTH MONITOR szzs zz 2 2llllllllllll2l2lllll2lll2lll2ll2llll2l222222222222222 2222 22222 222 222 2 2 2 222 22 71 1 HEA
26. a victoria victoria testbox20 10 1 11 206 testbox20 7 00 0482 ip victoria testbox30 10 L1L205 9 11 2013 11 21 02 AM All Server Groups o Warning Q Eror l Total 4 ll Warning Server Version 7 00 0475 4 Exceptions No Notifications Matrix N A Z 10 111 44 10507 E Login admin Ef 9 13 2013 3 z 44i7PM dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 5 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 4 1 Icon Toolbar This table is a quick listing of the main toolbar buttons and their usage Detail of each corresponding window is out lined in later sections Exit Log Off a Search Servers Server Groups Server Users VEM Users Health Monitor Exits the VIGIL VCM Client program An exit confirmation window will appear Logs off the current user The VCM Server Service will continue to monitor configured VIGIL Servers and send out alerts Opens the VIGIL Servers Window This window will list all VIGIL Servers that the currently logged on User has access to The List can be narrowed with Filters Opens the VIGIL Server Groups Side Bar Opens the VIGIL Server Users Window In this window VIGIL Servers that have Manage Access Control enabled will appear The Users and Groups on the VIGIL Servers can be managed from this window Opens the VCM Users Window In th
27. ail notification if the version of the VIGIL Server is different from the version configured on the Site Configuration tab Enable this option to send an email notification if a Hard Drive on the VIGIL Server has exceeded the temperature configured on the Site Configuration tab Enable this option and configure the amount of seconds that the Alert if VIGIL Server time out of sync Itime on the VIGIL Server can be different from the VCM Server Alert if Analytics Audit data copy failed before an email notification will be sent Enabling this option will send a warning email if analytics audit data fails to properly copy from the VIGIL Server to VCM s database dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 19 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance Failover Setup Tab Failover is a redundancy operation that will automatically switch analog or IP camera recording from a Primary VIGIL Server to a Redundant VIGIL Server via a Matrix Switch When the failover is executed VCM Server executes a com mand on the Matrix Switch that will switch the specified logical matrix inputs to the specified monitor outputs and then sets the Redundant VIGIL Servers recording state to on i Settings Site Configuration Email Notification Failover Setup IP Failover IP Failover Server IP Failover Enabled F Analog Failover Analog Failover Server
28. alert 3 Notify Super Users by email Reminder The following schedules should be set up to update data from Servers to the central database Analytics User Audit Central Database Server The IP Address or DNS Name of the Central Database Server SQL Port Number The SQL Port number The default port number is 1433 Analytics User Name The SQL User Name on the Central Database Server Analytics User Password The SQL Password on the Central Database Server Test Connection Test the settings to ensure a connection to the Central Database Server Reset to Default Reset the fields to default settings dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 52 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 13 9 Automatic Updates The Automatic Update tab allows the configuration of a maximum number of update jobs at once along with the ability to only update on a schedule Maximum Active Update Jobs Only run update jobs dur ing schedule Schedule Automatic Updates Settings Maximum Active Update Jobs 5 it General Settings Health Monitor X Emad Settings v Only run update jobs during schedule Lad Matrix Controller Central Data Automatic Updates Determines the maximum amount of update jobs executable by VCM at one time Selecting this option will only allow updates to be done during the selected schedule Click to open the
29. be default selected when adding a new VIGIL Server A Descriptive Name for the VIGIL Server The IP Address or DNS Name of the VIGIL Server The Data port for the VIGIL Server This is the Login of an Administrative account on the VIGIL Server A valid administrative account on the VIGIL Server is required to add a VIGIL Server to VCM Click on the goggles icon to view the password If the VIGIL Server is across a Dialup connection select which Dialup connection to use Click the Settings button to configure the Health Monitor Settings for the VIGIL Server dxLOGIC s VCM VIGIL Central Management 7 1 User Guide 11 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance Enable VIGIL Server User management When this option is enabled the VIGIL Servers Access Control Database will be synchronized with the VCM Server All existing User and Group settings will be overwritten Manage VIGIL Server Users Enable Update Configuration management When this option is enabled the VIGIL Servers Update Service settings will be synchronized with the update files configured in the Update File window Enable Automatic Updates Enable this option to sync the VIGIL Servers time with that of the VCM Server When this option is enabled the VIGIL Servers time will be synchronized once per day at the time spec ified in the VCM Settings Sync Time with VCM Server Set the Time Zone that t
30. ck up the VIGIL Server Settings called Settings Snapshots These can be manually created in the Health Monitor window The Settings Snapshots can also be automated Up to 10 Settings Snapshots can be stored by VCM Server with each new one being created if VCM Server detects that the VIGIL Servers settings have changed since the last Settings Snapshot was created Server Backup Schedule l Enable Enable this option to configure VCM Server to Automate VIGIL Server Settings Snapshot creation Configure the interval in hours between each time VCM Check For DVR settings change every 5 ih Server will check for changes to the VIGIL Servers settings User Audit Data Update Schedule VCM Server can be configured to copy User Audit Data from a VIGIL Server to a Central Database Enable this option to configure the VCM Server to copy User User Audit Data Update Schedule Enable Audit Data from all VIGIL Servers that have the Manage User Audit Data option enabled Enable eo p Select whether the User Audit Data copy will run Daily Weekly 3 Bun task weekh x x x D Run task weekly Interval or at a set Interval configured in minutes Run task every Interval 60 m Time of Day to For Daily or Weekly configure the time of day the User Audit Time of day to run 3 00 00 AM Run Data Copy will run Day of Week to Run Sunday Day of Week For Weekly configure the day of the week the User Audit Data to Run Copy wil
31. configured on this tab H Site Configuration H Email Notification es Failover Setup General Settings Update Frequency min s Monitored Values Monitor Active Cameras Active Cameras Monitor Recording Cameras Recording Cameras Monitor Days of Storage Days of Footage Storage Monitor Newest Footage Within the last Monitor Newest POS ATM Data Within the last Monitor Newest Audio Footage Within the last Monitor Newest V POS Data Within the last Monitor Server Time Time Difference Threshald S r3 p p m m D I K Monitor Acknowledoeahle Frrore Threshold Values Timeouts Before Failure 3 Connection Timeout Stalled thread error threshold CPU Critical Threshold Hard drive Temperature Recorder Memory Usage Threshold Threshold Site Contact Info Site Contact Email Address Address Phone Number dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 13 IXLOGIC Intelligent Video Surveillance C UO Q Qy er D Tl D a c D eo lt JxLOGIC Intelligent Video Surveillance T Set how often the VCM Server will poll the VIGIL Server for new information l Monitor Active Cameras Monitor Recording Cam eras Monitor Days of Storage Monitor Newest Footage Monitor Newest POS ATM Data Monitor Newest Audio Footage Monitor Newest V POS Data Monitor VIGIL Server Time Monitor Acknowl edgeable Errors Monit
32. currently selected Folder or Group in the Tree This action cannot be undone dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 10 JxLOGIC Intelligent Video Surveillance 6 Add Edit VIGIL Servers Server Group Root Folder E 3xlogic E China EE mers victoria JxLOGIC Intelligent Video Surveillance Opens the Aad VIGIL Server window This window can also be accessed from the Main Toolbar VIGIL Server menu At least one VIGIL Server Group must exist to add a VIGIL Server to VCM The VIGIL Server Group will default to the currently selected VIGIL Server Group Details Mame VCM Site ID Use VIGIL Connect IP Address Administrator Login Dialup Entry Health Monitor Manage Server Users Enable Automatic Updates Sync Time with VCM Server 11 11 11 11 Port admin Password No Dialup Connection mi A Central Data Manage Analytics Manage Audit Data Server User Groups BB coo AI 2 Administrators it Users 22801 Server i E E Server Time Zone GMT 08 00 Pacific Time US amp Canada Automatically adjust clock for daylight saving changes Save as Default VIGIL Server Group Name IP Address Port Administrator Login Password Dialup Entry Health Monitor Select the VIGIL Server Group that this VIGIL Server will be a member of If a VIGIL Server Group is currently selected in the VIGIL Server Groups Sidebar that group will
33. entral Management 7 1 User Guide 29 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance s _ 7 Register VIGIL Server ILaunches the Registration window for the VIGIL Server in ques ition allowing the remote registration of that system lt View VIGIL Server Launches the Audit Log Viewer See VIGIL Server user s manual Audit Log more information on the correct use of the Audit Log Viewer Clear Acknowledgeable _ 4 4 4o LL aL iClears all acknowledgeable errors the queue 22 RE E E IPrint VIGIL Server Site Information for the currently selected Print view or VIGIL Server Details for the currently selected VIGIL Server ee eee dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 30 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 7 5 VIGIL Server Details The VIGIL server Details sidebar contains information about the selected VIGIL Server IClick Refresh to force an Refresh update of the VIGIL Server Log i i l I I I I EE a T ERES Current The Descriptive name of the Site Pee VIGIL Server Reboot VIGIL Server C i Ur md Click this button to Reboot the H Server Selected VIGIL Server dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 31 IXLOGIC Intelligent Video Su
34. erver Select the VIGIL Servers in the list to be added to VCM Add Server and click Add If multiple servers are selected settings can be configured for all VIGIL Servers dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 3 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 4 4 VCM Audit Log Monitor activities in VCM via the Audit Log which is located under the View menu bar item Specific activities per formed by VCM will be listed here along with their corresponding date times and VIGIL Servers Audit Log x Current Site All sites Date Time Server Information 9 13 2013 3 06 43 10 1 11 205 22801 Connection Failed 9 13 2013 3 05 21PM 10 1 11 205 22801 Server Reconnected 98 13 2013 2 59 02 PM 10 1 11 205 22801 Connection Failed 9 13 2013 2 51 32 PM 10 1 11 205 22801 Successfully completed Job 98 Type Get Settings 98 13 2013 2 51 32 PM 10 1 11 205 22801 Successfully took snapshot of Server settings 9 13 2013 2 51 19 PM 10 1 11 205 22801 There has been no new video footage in the past 24 hour s 8 13 2013 2 51 18 PM 10 1 11 205 22801 The following cameras are no longer recording Cami Cam2 Cam3 Cam4 1 1 1 1 9 13 2013 2 51 18 PM 10 1 11 205 22801 Number of Recording Cameras Changed There are 0 recording cameras 9 13 2013 2 51 19 PM 10 1 11 205 22801 The following cameras are no longer active Cami Cam2 Cam3 Cam4 Can 98 13 2013 2 51 18 PM 10 1 11 20
35. gent Video Surveillance 13 6 Schedule Tab VCM Server can be configured to Schedule centralization of Video Analytics Data VIGIL Server Settings User Audit Data and User Configurable Data Pb cenera Settings Schedule Health Monitor Email Settings Matrix Controller 1 d be Automatic Updates Analytics Update Schedule VCM Server can be configured to copy Video Analytics Data from a VIGIL Server to a Central Database This will copy any rule that has the Allow data from this rule to sync to central database option enabled Enable this option to configure the VCM Server to copy Video Enable Analytics Data from all VIGIL Servers that have the Manage Analytics Update Schedule Analytics option enabled l Enable Run task daily Run Task Run task weekly Daily Select whether the Video Analytics copy will run Daily Weekly Weekly Inter or at a set Interval configured in minutes Run task every Interval 60 val Time of day to run 1 00 00 AM Time of Day to For Daily or Weekly configure the time of day the Analytics Day of Week to Run Sunday Run Copy will run Day of Week to For Weekly configure the day of the week the Analytics Copy Run will run dxLOGIC s VCM VIGIL Central Management 7 1 User Guide 48 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance VIGIL Server Backup Schedule VCM Server can ba
36. he Search Users window Users can be searched based on VIGIL Server Group or on any com d search ibination of criteria from the Add Users window Search results can also be printed to the default windows printer or exported to HTML Tab Separated or Comma Separated files a Search Users ioj x VC M User Details Last Name administrator Company Company 2 First Name FO Store FO Login FO Location NEN Department Management Title Phone Mmber Type 2 Email P Group Vil Users Add Edit gt lt Delete Administrator Administrator admin Management 555 5555 email company2 com Company 2 2 Funky Town Mr Super User YOM Administrator dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 40 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 10 Updates VCM Server allows update files to be uploaded into the Update File Manager pictured below Update files added to the manager are used to remotely update other VIGIL products j Manage Update Files Add Update Files TI Delete Update File K Refresh Settings Update Files ateke ILS r1 uM 154 all Product 2 Exc vi 00 0464 vgl 7 VigilClientUpdate v7 Q0 0464 vgl A Gatekeeper VS 7 VigilHDViewerUpdate v7 00 0464 val 7 VigilServerUpdate v7 00 0464 vgl A 7 VigilvFSUpdate v7 D0 0464 vgl aA HD Viewe
37. he VIGIL Server is in When the VCM Server synchronizes the time it will also ensure that the time zone is correct Check the option to Automatically adjust the clock for daylight savings time changes VIGIL Server Time Zone VIGIL Server SQL Port The SQL Port on the VIGIL Server The default port is 1433 Enable the copy of Video Analytics data from the VIGIL Server to the Central Data Database Manage Analytics configured in the VCM Server Settings When this option is enabled only rules that have Allow data from this rule to sync to Central Database Enable the copy of User Audit data from the VIGIL Server to the Central Data Database con M Audit D figured in the VCM Server Settings Groups Select which VIGIL Server User Groups will be pushed to the VIGIL Server Enable Save as Default to save the current configuration as the default for future VIGIL Save as Default Servers dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 12 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 6 1 Manage Health Settings When adding a VIGIL Server and choose to Manage Health click the Settings button to open the configuration window where you can configure the Health Monitor settings Email Notification settings and configure Failover Site Configuration Tab The type of VIGIL Server what settings are monitored and the site contact information is
38. he list of stored VCM backups Refresh dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 55 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 15 Language Switcher Language Switcher Select language ENGLISH VIGIL VCM can be run in English French Spanish Chinese and Hebrew The Language Switcher can be run from the Windows Start menu select Programs VIGIL Language Switcher Select the desired language from the drop down menu click switch A prompt will show informing that a system reboot is required to complete the language change Click Yes to reboot immediately Click No to have the update applied the next time the system is restarted Note The prompt will display in the language that is being switched to dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 56 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 16 Contact Information 3xLOGIC has offices in Victoria BC Canada and in Westminster Colorado USA Please visit our 3XLOGIC web site at www 3xlogic com Please contact us by e mail at support 3xlogic com technical support or using the following con tact information 3xLOGIC Technical Support Toll Free 877 3XLOGIC 877 395 6442 Email support 3xlogic com Website www 3xlogic com 3xLOGIC Inc Main Office 6510 West 91st Avenue Westminster CO 80031 USA dxLOGIC s VCM VIGIL Cen
39. ice monitors the Memory usage of the Main Process on the VIGIL Server If the memory usage exceeds the configured percentage the VIGIL Server will show in a Warning status Recorder Memory Usage Threshold Configure the Name Email Address Physical Address and Phone Number for the Site This Site Contact Info information will be included in all email notifications sent from the VCM Server regarding this VIGIL Server dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 15 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance Email Notification Tab Email Addresses and what Warning Error conditions will trigger an Email Alert are configured on this tab An email will be sent to each recipient in the list and or the custom alert will be executed when any of the enabled criteria are satisfied Not all criteria may be available depending on the monitored information in the Site Configuration tab J site Configuration Email Notification 73 Failover Setup E Notification by Email Auto CC Site Contact Contact email not available Email Recipients Notification by Check to enable Email Notification for this VIGIL Server An SMTP Server must be configured in the Email VCM Settings for emails to be sent Auto CC Site Check to always CC the email address configured in the Site Contact section of the Site Configuration Contact Tab The email address of the site contact is listed to
40. is window VCM Users are created and their access to VCM and VIGIL Server Groups is defined Opens the Health Monitor window This window provides at a glance and detailed Health Infor mation about configured VIGIL Servers Opens the Updates window This window provides the ability to remotely configure the Update Services running on each VIGIL Server Opens the Jobs window This lists tasks that still need to be completed This allows for unre sponsive VIGIL Servers to still have the changes applied when the VIGIL Server becomes respon sive Opens the Settings window This is the main configuration page for VIGIL VCM Requests the latest VIGIL Server information from the VCM Server Service dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pe 6 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 4 2 Status Bar The Status Bar is located at the bottom of the VIGIL VCM Client Window li Warning Server Version 7 00 0475 Exceptions No Notifications L Matrix N A OK P 10 1 11 44 10507 ZJ Login admin Ef 9 13 2013 D 2 44 17 PM lil Warning Server Version 7 00 0475 Gives the Server version number Exceptions No Notifications Shows Health Monitor Status Click to open the Health 7 Monitor window and the Error Alerts window ES Matrix N A Displays the status of the connection to the matrix con troller if attached S OK Shows Jobs status Click to open the Jobs wi
41. l run dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 49 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance User Variable Data Update Schedule VCM Server can be configured to copy Data from a Data location to a Central Database Currently supported locations are SQL Server ODBC Connections Excel Spreadsheets and CSV Files This is an advanced option that is configured via ini files For information on how to configure this option please consult your sales representative Enable this option to configure the VCM Server to check the Enable DataSync directory and process any ini files found in that direc User Variable Data Update Schedule tory at the configured time or interval 4 Enable dai Run Task j Daily Select whether the User Variable Data copy will run Daily Run task weekly Weekly Weekly or at a set Interval configured in minutes Run task every Interval 60 m Interval Time of day to run 4 00 00 7 Time of Day to For Daily or Weekly configure the time of day the User Variable Day of Week to Run Sunday Run Data Copy will run Day of Week to For Weekly configure the day of the week the User Variable Run Data Copy will run dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 50 JxLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 13 7 Alerts Tab The Alerts tab contr
42. logic eng com Automatic Updates Password UEM Requires SSL Test Email Mail Server Configure the IP Address DNS Name and Port of the SMTP Server Port Number db im Configure the Name and Email Address that will be displayed in the Outgoing Emails Include VCM IP Enable this option to include the IP Address of the VCM Server in the From line of email messages Address sent from this VCM Server Requires Authen nad Enable this option if the SMTP Server requires authentication tication User Name Pass Word Configure the User Name and Password for the SMTP Server Requires SSL Enable this option if the SMTP Server requires SSL encryption Send a test email to ensure the SMTP Server settings are correctly configured A window will Test Email i HD prompt for an email address to send the test message to dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 45 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 13 4 Matrix Controller Tab An attached Matrix Controller is configured on this tab A Matrix Controller is required for Failover Currently only the CM9740 is supported Matrix Controller Pb cenera Settings Matrix Controller Mone Health Monitor sd Email Settings m Controller COM Port 1 Jobs Baud Rate 9600 He Schedule Data Bits 8 A eris Stop Bits 1 E ental Data Parity None p Automatic
43. ndow NWELIDXCNENH Displays the VIGIL VCM Server that the VCM Client is cur T rently connected to Cad Login admin Displays the currently logged in user Click to log off Er 9 13 2013 Displays the current date Click to open the Windows Date and Time Properties control Displays the current time Click to open the Windows 71 44 17 pM Date and Time Properties control dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pa IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 4 3 Auto Detect VIGIL Servers On the File menu item select Auto Detect VIGIL Servers Find all VIGIL Servers on the same network that have the option Allow Auto Detect enabled Auto Detect VIGIL Servers Click Start Looking to Number of Servers ad or e New Servers VIGIL IP DNS Name CIVIGIL Server 0 10 1 11 231 22801 VIGIL Server 1 10 1 11 215 22801 C VIGIL Server 2 10 1 11 90 22801 C VIGIL Server 3 10 1 11 223 22801 C vIGIL Server 4 10 1 11 224 22801 C VIGIL Server 5 10 1 11 57 22801 appeared in VIGIL Server 6 10 1 11 214 22801 the list Start Servers and Stop then click Looking Stop Looking once all VIGIL Server s have Number The number of VIGILiof VIGIL Servers iServers Found detected Select All The number of VIGIL Servers detected that are not N VIGIL a war a envel already configured in VIGIL VCM S
44. of the last time the VCM Server Service polled the VIGIL Server The Site Name listed in the VIGIL Server Settings The Version of the VIGIL Server software The total possible number of camera inputs on the VIGIL Server The total number of active camera inputs on the VIGIL Server The total number of currently recording cameras on the VIGIL Server The current CPU usage on the VIGIL Server The current memory usage on the VIGIL Server Listed as committed total available The current memory usage of the VIGIL exe process on the VIGIL Server Listed as committed total allowed The current disk usage on the VIGIL Server Listed as used total available The current total available connections on the VIGIL Server The current expected days of video footage stored on the VIGIL Server The Date Time of the oldest video footage stored on the VIGIL Server The Date Time of the oldest Alarm video footage stored in an Alarm Reserved portion of a video storage drive on the VIGIL Server The Serial number of the VIGIL Server dxLOGIC s VCM VIGIL Central Management 7 1 User Guide 26 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 7 3 Health Monitor Error Alerts The Health Monitor Error Alerts window displays all VIGIL Servers that are currently in a Warning or Error status Server Group Description IP DNS Name In Alert Since Site Name Version Cam T af
45. ols how VCM handles Alerts Setting Alerts Pb cenera Settings ul Audio Notification s Health Monitor Email Settings Matrix Controller Automatically Show Exception Form EE schedule Alerts a Central Data 6 gt Thoi heel Automatic Updates Enable system beep for all alerts The audio notification will continue until the alert has Audio Notification Wan been acknowledged or fixed Automatically Show Excep Automatically display the Hea th Monitor Alert Window when a VIGIL Server is in Warn tion Form ing or Error state dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg l JxLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 13 8 Central Data Tab Configure the Central Database Server information that will be used by VCM Server for Central Data This includes Ana lytics User Audit Data and the User Variable Data The Central Database Server requires a Microsoft SQL Desktop Engine and Central Analytics Database Scripts to be run Central Data Pb cenera Settings oiu Central Database Server localhost SF Health Monitor SQL Port Number 2025 EE Email Settings Matrix Controller Database User Name analytics Database User Password Test Connection Reset to Default O Display alert on database connection failure Central Data Aud den Consecutive failures before triggering
46. ompression settings for the camera input Displays i IC Siil jas N A for network camera Uns 2 4 dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 33 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 7 6 VIGIL Server Log The VIGIL Server Log details any jobs that the VCM Server runs on the VIGIL Server as well as any time the VCM Server detects the VIGIL Server varying from the configured Health Monitor Settings server Log X 9 13 2013 3 32 31 PM Number of Recor 9 13 2013 3 32 31 PM Number of Active 9 13 2013 3 31 31PM The following carr 9 13 2013 3 31 31 PM Number of Recort 9 13 2013 3 31 31 PM The following cam __ 9 13 2013 3 31 31 PM Number of Active 9 13 2013 2 41 31 PM Successfully come 98 13 2013 2 41 31 PM Number of Recore 9 13 2013 2 41 31 PM Number of Active 8 13 2013 2 38 50 PM Successfully took 9 13 2013 2 36 49 PM The following carr 9 13 2013 2 36 49 PM Number of Recort 9 13 2013 2 36 49 PM The following carr dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 34 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 8 VIGIL Server Users VIGIL Server Users and VIGIL Server User Groups for VIGIL Server are managed on each individual VIGIL Server VCM Server allows the VIGIL Server Users and VIGIL Server User Groups
47. or VIGIL Server Version Active Cameras are Cameras that are Configured and Actively connected to the VIGIL Server Enable the Check Box and configure the expected number of Active Cameras if the number of Active Cameras changes the VIGIL Server will show as in Warning status Because some Active Cameras can be set to not record the number of Recording Cameras can be different then the number of Active Cameras Enable the Check Box and configure the expected number of Recording Cameras if the number of Recording Cameras changes the VIGIL Server will show as in Warning status Days of Storage are measured by the oldest footage on the VIGIL Server Enable the Check Box and configure the expected Days of Storage if the VIGIL Server is not meeting or exceeding the this number the VIGIL Server will show as in Warning status Enable the Check Box and configure the number of hours If the Newest Footage on the VIGIL Server is greater than the configured number of hours older than the current time the VIGIL Server will show as in Warning status Enable the Check Box and configure the number of hours If the Newest POS ATM Data on the VIGIL Server is greater than the configured number of hours older than the current time the VIGIL Server will show as in Warning status Enable the Check Box and configure the number of hours If the Newest Audio Footage on the VIGIL Server is greater than the configured number of hours older than the current time
48. oup Opens the Add User window Click the button to edit or delete the cur i Add User rently selected user In VIGIL Server users gain permissions by being members of groups dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 35 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance The login name for the new user User Name The password for the new Password user A z 6 Toggle this button to hide Server Login User Defined Fields view the password User Name User Employee E PEN First Last Name The new users Full Name User Information MEET First Name User Email LastName User Select the group that the Sr lt Group user will be a member of from the drop down list These fields are con figured in the Add Edit User Defined Fleet window This infor Fields mation is only used as meta data for ease of organization This will Push the Current Users con VIGIL Update All Users figured in VCM to the Selected VIGIL Server Server Right Click This will Push the Current Users con Menu Update All Users on All figured in VCM to all VIGIL Servers that the VCM User has access to VIGIL Servers dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 36 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 8 1 Search VIGIL Server Users VIGIL Server User Groups
49. ption has two functions the indicates the current number of VIGIL Servers that are in a Warning status this is a global number When the option is toggled on VIGIL Servers that are in a Warning Status will display in the Health Monitor window When this option is toggled off VIGIL Servers that are in a Warning Status will not display in the Health Monitor window This option has two functions the indicates the current number of VIGIL Servers that are in an Error status this is a global number When the option is toggled on VIGIL Servers that are in an Error Status will display in the Health Monitor window When this option is toggled off VIGIL Servers that are in an Error Status will not display in the Health Monitor window Display the total number of VIGIL Servers configured in the VCM Server dxLOGIC s VCM VIGIL Central Management 7 1 User Guide 24 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 7 2 Health Monitor Status Display This table displays at a glance information for each VIGIL Server that is currently being monitored This list can be fil tered by VIGIL Server Group and or Status Server Group victoria Testbox27 if victoria testbox 11 ih victoria testbox20 ip victoria testbox30 In Alert Since Status VIGIL Server Group 7 IP DNS Name In Alert Since Site Name Version Cam T testbox 27 9 9 2013 9 09 06 AM VIGIL Server 7 00 0
50. r 33 VigilVRMUpdate v7 00 0464 vgl A VIGIL Server A VFS Server Me Add Undate Fil Opens a windows file browser Locate the desired update file and press Bri dd Update Files unb Open to place the file into the Manage Update Files window Delete Update File Removes the selected update file from the Manage Update Files window s Refresh Refreshes the contents of the window it Opens the Automatic Updates section of the Settings menu Please see a section 13 9 for more details Double click on an update file to display an update warning Press OK to begin the update dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Peg 41 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 11 Search VIGIL Servers Search Servers Server Group victoria Filter Server Mame Dialup Entry Manage Analytics Servers we Add 7 Edit server Group Server Mame 7 Ofi testbox 11 Ofi testbox20 M Testbox27 Oii testhox30 VIGIL Server Group Filters Add Edit Delete Select All None Export Print Port Manage Server Users IP Address Manage Updates afate ER Cale Select All oo JAX ICUCL YO IP Address Access Control Updates Analytics 10 1 11 211 10 1 11 206 testbox 27 10 1 11 205 Settings Snapshot 9 13 2013 2 38 49 PM 9 13 2013 2 38 50 PM 9 13 2013 2 38 49 P
51. r Servers with the Sync Time with VCM Server enabled The VCM Server will Time sync the VIGIL Server at the configured time in the VIGIL Servers time zone 13 2 Health Monitor Tab Select and re order the Columns that appear in the Health Monitor Status Window Health Monitor Pb cenerai Settings MENS iu EH Select All E select None P Move Up we Move Down s Health Monitor Columns EA Email settings Server Group E Matrix Controller Description 2 th SRC Kann Select All None Select or deselect all columns to display in the Health Monitor Status Window Move Up Move the currently selected column up or down in the list to adjust the order the columns Down will be displayed in the Health Monitor Status Window dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 44 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 13 3 Email Settings Tab Configure the SMTP Server settings fo fa r VCM If nothing is configured here VCM will not be able to send Email Alerts YJ K wens 4 Email Settings Pb cenera Settings Mail Server smtp gmail com SF Health Monitor idem ae Port Number 465 F 1LEmall sETONgS A matrix Controller From Name Health Monitor Jobs From Address HMonitor QA2 3xlogic eng com bal EB Schedule Include VEM IP Address Y erts Requires Authentication Vh 5 ae User Name glen runzer amp 3x
52. rveillance JxLOGIC Intelligent Video Surveillance j H Te The last time the VCM Server U IService refreshed this VIGIL Updated i p status Last Updated 2013 08 13 15 55 32 4 IP DNS The IP Address or DNS Name ofi IPJDNS Name 10 1 11 206 Name ithe VIGIL Server gt Description testbox20 The Descriptive name of the Site Name testhox20 l G Server VIGIL Server Version 7 00 0482 e ce TANET 4 i Glient 7 00 0481 Sika Name IThe Site Name listed in the P0 9 V POS 7 00 0482 3 i po Tog secus ee Module Versions 1 VIGIL ATLCameraControl dll 7 00 048 Sayer Ve je of the VIGIL ow ATLIPCamera dll 7 00 0482 erver sortware ATLPOS dll 7 00 0482 1 CSIIPCamera dll 7 00 0482 Module Ver Displays EVASON O un VigilAudioTalk dll 7 00 0482 sion Imation for the displayed mod VigilDaemon dll 7 00 0482 TEN jule DLL files Z rae rime zone The Time zone the VIGIL 2 VigilIPCamera dll 7 00 0482 I l we Local Time 2013 09 13 15 55 32 pesetas Er MW EM cil i Time Zone Pacific Daylight Time 8 Up Since IThe last time the VIGIL Server Up Since Sep 13 2013 02 02 09 PM MEME was restarted lt 5 5 IThe VIGIL Server Recorder
53. s are where the access to different VIGIL VCM User Group Server Groups is controlled At least one VCM User Group must exist to add VCM Users Enter a descriptive name for the VCM User Group User Group Name ae Add VCM User Group Open the View VCM User Group Details VCM User User Group Name Group VIGIL Edit VCM User Group Server ACL Server ACL window In View VIGIL this window Server ACL the VIGIL Server Groups which this VCM User group will have access to dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 38 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance are con figured Enable this option to give the All VIGIL Server VCM User Group access to all Groups current and future VIGIL Server Groups YEM User Group Mame The VCM User Group that this VCM User Gro Name ACL is for Check which VIGIL Server VIGIL Server Groups Groups and Folders this VCM Window User Group will be able to access Please note that any Folders or VIGIL Server Groups that are added after a VCM User Group is created will require the VCM Administrator to manually configure their access in any VCM User Groups that require access to the new Folders or VIGIL Server Groups dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 39 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance 9 1 Search Opens t
54. ted timeslot has passed without any data being copied Monitor Newest Copied Data Threshald values Timeouts Before Failure Stalled thread error threshold Hard drive Temperature Threshald Connection Timeout CPU Critical Threshold Recorder Memory Usage Threshold a gt o ih a gt dr 4 Timeouts Before Failure The number of Timeouts that must occur before a the connection to the VIGIL Server is con sidered to be lost If this occurs the VIGIL Server will show in an Error status The length of time in seconds before a timeout occurs between the VIGIL Server and the Connection Timeout VCM Server Service The VCM Server Service monitors the state of stalled threads this relates to analog capture cards If a stalled thread is detected for the configured number of connection attempts via the Update Frequency setting the VIGIL Server will show in a Warning status Stalled thread error threshold CPU Critical Threshold The VCM Server Service monitors the CPU utilization on the VIGIL Server If the CPU util ization exceeds the configured percentage the VIGIL Server will show in a Warning status The VCM Server Service monitors the Hard Drive temperatures on the VIGIL Server Ifa Hard drive Temperature Drive on the VIGIL Server exceeds the configured Temperature the VIGIL Server will Threshold show in a Warning status The Hard Drive details can be seen on the VIGIL Server Details tab The VCM Server Serv
55. telligent Video Surveillance MEE BL 1 Serial The Serial number of the VIGIL Number fecic Gd EM UTIMS T i The current CPU usage on the iCP ur sende VIGIL Server IThe current memory usage on died d ithe VIGIL Server Listed as Usage icommitted tota available Recorder The current memory usage of Memory ithe VIGIL exe process Listed Usage ras committed total available The number of Hard Drives in VIGIL Server Click the Hard Ito display details for each Hard Drives iDrive Temperature Model iSerial number and Firmware version L The total Disk Space configured on the VIGIL Server Listed as Current Disk Usage Used Total Click the to display details for each partition Drive ire APAT used Free Space Total Ons if an Offsite Backup destination is configured on the VIGIL Server the Backup Des l ination destination path and amount of space remaining is listed The total number of Registered camera inputs on the VIGIL Server IClick to display the number of Active and Recording Cameras For reach camera input the following information is listed Cameras Recording ithe recording mode for the camera input motion con Mode Istant alarm schedule The c
56. the right of this option Email Recipients The list of email addresses that Notifications will be sent to Opens the Email List where were email addresses can be added or removed from the Email Recip Email List NOR ients for the VIGIL Server This list is global for all VIGIL Servers configured in the same Group Email Management Add ze lf Select All 7 Select None Email Address Administrator zadmin icampanv cam Technician lt bechi company com gt Enter the email address for the recip Email Address ient E Email Address Email Address admin company com S Name Administrator Workday Name Enter the name of the recipient ve du ORE Add Edit Days seed From 9 00 00 AM S v Tuesday To 5 00 00PM Check this option for email alerts to be V Wednesday na ursday f sent during scheduled times only c Friday Scheduled Email Alerts g y C Saturday Check off desired days and to and from times dxLOGIC s VCM VIGIL Central Management 7 1 User Guide 16 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance Delete the selected email address Due to the list being shared by the entire VIGIL Server Group deleting an email address will remove it from all VIGIL Servers in that group Delete Select All None Select all or none of the email addresses in the list Custom Alert Command Caon Ae When enabled allows for an alternative means
57. till Images Create a backup of the VIGIL Snapshot server settings Upto 10 Snap ee ishots of the VIGIL Server settings tings ican be stored to create a history ofi ichanges iSelect a VIGIL Server Settings Snapshot from the Cascading sub Apply Settings Sync Server Date Time Send Software Update Register VIGIL Server View Server Audit Log i Imenu This will apply the Settings Clear Acknowledgeable Errors S Print i Snapshot to this VIGIL ito the VIGIL server When the set Sarver itings have applied the VIGIL IServer will reboot to complete the handed Poll VIGIL Server Refresh the current status of the eee VIGIL Server oe SUOMI AMD Tests the IP failover con Migne a l vb N ifiguration The system doing A i I Jam Test IP Failover poe test will either send or a ireceive images from a failover iVIGIL Server that is attached uii RE VCM em jd eee eee eee eee a au l Extract Still Images Copy a still image of each camera enabled on the VIGIL Server dxLOGIC s VCM VIGIL Central Management 7 1 User Guide Pg 28 IXLOGIC Intelligent Video Surveillance JxLOGIC Intelligent Video Surveillance
58. to be configured on the VCM Server system and then pushed to the VIGIL Server Server i Add Group v Add User lt d Search EFA Servers S AY Administrators 4 Bagga Le T i User ES 3xlogic China Bassin victoria VIGIL Server Users and Groups are unique to each VCM VIGIL Server VIGIL Server Group When you open the VIGIL Server Users window the VIGIL Groups Sidebar Server Groups Sidebar will also open Select a VIGIL Server Group to see the associated VIGIL Server Groups and Users Opens the Add Group window Click the button to edit or delete the pty Add Group currently selected group In VIGIL Server permissions are applied to Groups Users gain permissions by being members of groups A descriptive name for the mame VIGIL Server User Group 4 Add Group DS The VIGIL Servers in the currently selected VIGIL Server Group that have Manage VIGIL Server Users enabled Check the boxes for the VIGIL Servers to send this VIGIL Server User Group to Name Eg Select All BB Select None Select All BB Select None C amp Administrative Settings Dialog Camera Setup Settings Tab Server Settings Tab Media Drives Settings Tab C COM Ports Settings Tab L1 User Management Tab Relay Alarms Settings Tab mn A SS 4 VIGIL Servers Select which permissions Permissions will be applied to this VIGIL Server User Gr
59. tral Management 7 1 User Guide Pg 57 IXLOGIC Intelligent Video Surveillance
60. victoria Testhox27 testhox 27 9 9 2013 9 09 06 AM VIGIL Server 7 00 0482 32 victoria testbox 11 10 1 11 211 Warning 9 12 2013 8 27 03 AM testbox 11 7 00 0482 32 ilh victoria testbox20 10 1 11 206 I testbox20 7 00 0482 32 df victoria testhox30 10 1 11 205 2 11 2013 11 21 02 am Delete All Acknowledge All VIGIL Server Group Description IP DNS Name Status In Alert Since Failover Attempts Delete the Selected All Warning Alert Acknowledge the Selected All Warning Alert The VIGIL Server Group that the VIGIL Server is a member of The Descriptive name of the VIGIL Server The IP Address or DNS Name of the VIGIL Server The Error Status of the VIGIL Server The Date Time that the Warning Alert occurred When a VIGIL Server configured for Failover enters an Error state the Health Monitor waits for the specified number failures before executing the Failover This is displayed as number of failures number of failures before Failover for example 2 3 To execute an immediate failover right click Failover Attempts and select Execute Failover To stop the Failover from occur ring right click Failover Attempts and select Ignore Failover To re enable right click Failover Attempts and select Re Enable Fail over When the Failover is successful Executed is displayed This means that the Failover command has been executed on the Matrix Controller and turned on recording on the Redundant
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