Home

User Manual

1. 0 7 Biete fo uT p gt MANO RR 8 Un 9 ee 9 Disable Automatic UPdateE seascsscessessisoesvcrsnnsviucovosionncussiieustonsvvssiesvonsesbuessicesaausehonetseiannestinvotsnssuesstuaeniseeamesalovnneees 10 dde e NEE E E N P EO E E EEE E E T eee 12 Accessing Sy ORCS orit ansa Semet eba easi uU Ite te ness ne a ekose von sK A SOINS MESI ema 15 13 Releasing the Key CONTCINES o eecescsessssessssesssessssesssscsssccssecssscsssssssscssssssuscssscsssscssscssucsssecssscssussssecssecsssecssecesecessecs 13 Placing Listing Keys in the IBOM scvsstssssessasiesusensssaiateysistesisdaattesdgavopnen sasicotiodtiondaananastiigrasaaeisstteitiaapdsionaan 14 Eo I E 14 WO 15 Call Before Som BS GOD cine tentat knisa neue d eara naniesienia 15 EO We hdl gle r E A E EE 15 VOCS IME SPCC EEA I V AAE E E E 16 Removing ne SNACKE cenina E ETS AS 16 FEVE OK Inmvenktoky a EEEE sa evens EEE EE E EEE H 17 View KeyBox Inventory LISt oocinoatetrR tra incdiiiu RUNE rtEEB aan erri ERR op 17 Add KeyBox to your INVENTO Visser elt esisiini t beatam vada dava dd date lUa pd s 17 Delete a KeyBox from your Inventory 4 18 UN eU HR 19 Changdird ROY BG SET 20 pL Bod Blo s HR R 22 DI 23 Mer 23 CUTS EE IR o RN RR CK 25 Settings for CKEY ProresstOFTOllosocssdesini iti ciducio tec Ea r
2. Appendix A BlackBerry Storm Addendum There are some differences in the eKEY software on the BlackBerry Storm as compared to other eKEY certified BlackBerry devices eKEY icon On the Storm the eKEY icon is located in the Downloads folder after installation Landscape and Portrait View With the Storm you can rotate the device to change the view between landscape and portrait If you are in landscape view when you open the eKEY application and then rotate the Storm to portrait view the Open Shackle and eDATA icons will be cut off In addition in Inventory the showing hours are only partially visible in viewing a KeyBox s settings To prevent this from happening open the eKEY application with the Storm in portrait mode Touchscreen The BlackBerry Storm is a touchscreen device and items are selected by tapping right on the screen instead of with the use of a trackball as with other BlackBerry devices The Storm touchscreen works by first touching the screen to highlight an item and then pressing to select the item Make sure the correct item or menu option is highlighted before pressing the screen Virtual Keyboard On the Storm text and numbers are entered using the virtual keyboard When prompted for a PIN shackle or update code the virtual keyboard automatically displays In other screens to display the virtual keyboard press the Menu button and select Show KeyBoard The Show Keyboard and Hide Keyboard menu options do not
3. Figure 16 Showing Detail re eKEY Basic Agent ANDERSON TEACI Phone 5035819101 View Activity Once a KeyBox has been read the showing activity is stored in the KeyBox and can be viewed at any time To view a previous KeyBox read Select the Inventory icon from the main eKEY screen A list of the KeyBoxes in your inventory displays Select the KeyBox from the list Press the Menu button E J Tw op Select View Activity Chapter 3 20 KeyBoxes Changing KeyBox Settings You can change the settings of a keybox that is in your inventory See Table 1 on page 21 for the settings you can change in an iBox You ll need to have the keybox with you to save the new settings to the keybox L 2 Select the Inventory icon from the main eKEY screen A list of the KeyBoxes in your inventory displays Select a KeyBox and press the trackball or Enter key to view the KeyBox s settings If the Keybox you are looking for is not in your inventory see Add KeyBox to your Inventory on page 17 for more information Select the field you want to change and then update the information A gold star F to the left of the field indicates a change has been made to the setting that has not been updated in the KeyBox Figure 17 Change KeyBox Settings eg eKEY Basic keybox Details 52738381 Program Date 10 09 2008 Battery 9196 keybox Settings Shackle Coge HEE E Require CBS ea Require Feedback Showing Hours 24 Hour Listin
4. See Releasing the Key Container on page 13 for more information Contact the listing agent to determine if a CBS code is required to open a KeyBox Cooperating You may be able to access iBoxes in a neighboring Association MLS Check with your Association MLS to determine if your area has a cooperating agreement in place To show listings in a cooperating area e Your eKEY software must be programmed to allow access to iBoxes in the cooperating area e Thecooperating Association MLS must give you permission to update your eKEY software for their area Your Association MLS can give you permission to access cooperating areas into your eKEY software Once the programming has been added to your eKEY software contact the cooperating Association MLS to receive permission to update your eKEY software for their system Once both of those steps are completed when your eKEY software does an automatic update it updates for both your primary system and the cooperating system If you manually update your eKEY software by entering an update code you must first update it for your primary Association MLS and then update it for cooperating areas Chapter 3 16 KeyBoxes Releasing the Shackle Each iBox has a four digit shackle code that is used to release the shackle for placing it at a listing or removing it from a listing To release the shackle on an iBox 1 Select the Open Shackle icon from the main eKEY screen Figure 12 Open Shackle
5. on Properties You Have Shown Date Range 10 19 2008 to 11 18 2008 ShowingValue Quick Guide Change Dashboard Date Range Sf Chapter5 38 Showing Activity 6 Setthe date range for the information that shows on the Dashboard by clicking Change Dashboard Date Range select the date range and then click Save Now 7 Click the View button on the Showing Activity on Your Listings line A detailed report is displayed that shows the date time of the showing showing agent KeyBox serial number listing number and listing address From the Showing Activity Report screen you can print or e mail the report Select Create New Report to create a report for a specific keybox listing number or date range Select the report criteria and click Continue For more information on the ShowingValue features login to the KIM website and select the ShowingValue Quick Guide link on the ShowingValue Dashboard Key Activity Report To get a report of how many showings you ve done 1 On your computer navigate to www supraekey com Select Agents Log on to KIMweb Select the name of your Association Board or MLS from the dropdown list Enter your eKEY serial number and four digit PIN code then click Login On the left navigation bar select the Key Activity link Qv Wk ee NP W Select the start date and then click Run The report is displayed Showings Activity in eDATA If you have eKEY Professional service showing data is delivered to
6. BlackBerry device and your memory card if you specified in Settings to save the roster to your memory card see Settings for eKEY Professional on page 25 Chapter4 32 MLS Data Profiles The Profiles feature allows you to create and save custom searches based on a profile that matches a client s preferences To create a profile 1 Select Profiles from the eDATA screen 2 Pressthe Menu button and select Add 5 Enter a name for the profile 4 Enter the search criteria Tip To clear any search criteria you ve entered press the Menu button and Clear All to clear all the search criteria and start over or Clear field to clear a particular field Figure 32 Enter Profile Criteria egy eKEY Professional Julie Anderson Select search criteria mirip Active Price 200 000 250 000 Class Residential Bdrs 3 min Bths 2 0 rin City Style Sq Ft 1200 mini g YE 5 Enter a note at the bottom of the search criteria page if desired 6 Once all the search criteria has been entered select Save To search for listings that match a profile 1 Select Profiles from the eDATA screen The list of profiles you have created is displayed Figure 33 List of Saved Profiles re eKEY Professional 3 Profiles Name Date 5 bedrooms min 0210 09 04 09 PM Julie Anderson 02 10 09 04 23 PM Lots under 200K 02 10 09 04 26 PM 2 Select the profile from your list of profiles 5 The listings in your market a
7. MNT E 4 Pair vour BlackBerry and SNKEY De 5 Gul LI errea Ea e 6 GIO U E E E ETS TPF TT Oe 6 Chapter1 2 Introduction Overview The eKEY software and eKEY fob allow your eKEY certified BlackBerry to access to Supra iBoxes placed at real estate listings Requirements e BlackBerry OS version 4 2 1 or greater e eKEY certified BlackBerry device to see which BlackBerry devices are supported go to www supraekey com and click on the Certified eKEY Devices link e nternet data plan on your BlackBerry through your cellular provider e eKEY fob eKEY software There are four icons on the eKEY Home screen e Obtain Key Obtain listing keys from a keybox e Open Shackle Open the shackle on a keybox e Inventory Manage and view your keybox inventory change settings in your keyboxes and view showing information from a KeyBox Read e eDATA MLS information for eKEY Professional subscribers Figure 1 eKEY Home screen re eKEY Basic Obtain Key Open Shackle T ie Inventory The eKEY software connects regularly to the Supra network using your BlackBerry s Internet service During the connection showing data is sent to the Supra network the eKEY software is updated and messages and showing notifications are received eKEY Fob The BlackBerry communicates using Bluetooth technology while the iBox communicates using infrared technology The eKEY fob is a device used to translate the Bluetooth signal from your Blac
8. an eKEY Professional Home Open Shackle Fan Open Shackle Enter shackle code iJ Add keybox to Inventory Inventor 2 Enter the iBox shackle code and press the trackball or Enter key 3 Power on the eKEY fob and point at the iBox 4 Upon success the shackle releases When you release the shackle on a keybox the keybox is automatically added to your KeyBox inventory and you are taken to the KeyBox Details screen where you can edit the settings in the KeyBox and update the listing ID Immediately after releasing the shackle the BlackBerry connects to the network and sends the current inventory information about the KeyBox See KeyBox Inventory on page 17 for more information about your KeyBox inventory Removing the Shackle Once the shackle has been opened it can be completely removed from the iBox by repeating steps 1 through 4 in the above section while providing upward pressure on the shackle so it can pop out of the keybox Chapter 3 17 KeyBoxes KeyBox Inventory You can view your KeyBox inventory by selecting the Inventory icon on the main eKEY screen or by logging on to KIMweb and clicking the View Existing KeyBoxes link View KeyBox Inventory List 1 Select the Inventory icon from the main eKEY screen 2 Alist of your keyboxes are displayed Add KeyBox to your Inventory Adding an iBox to your inventory allows you to receive real time showing notifications on your BlackBerry When you release the
9. contact GE Security or visit us online at www gesecurity com Key Possession Each keyholder Keyholder is responsible for the key Key issued to him or her Current Update The Key must be updated in order to access keyboxes Keyboxes The Key cannot be updated unless the Keyholder is in good standing with the organization Organization and GE Security Inc GE is authorized to use the Service and is in compliance with the obligations for the use of the Service including without limitation these rules and regulations Equipment Security It is necessary to maintain the security and the personal identification number PIN of the Key to prevent the use of the Key and the Service by unauthorized persons Each person in possession of a Key whether such Key is being actively used or not shall abide by the following terms and conditions To keep the Key in authorized Keyholder s possession or in a safe place at all times Not to allow the PIN for the Key to be displayed on or attached to the Key for any purpose whatsoever or to be disclosed to any third party Not to lend or otherwise transfer the Key to any other person or entity or permit any other person or entity to use the Key for any purpose whatsoever whether or not such other person or entity is authorized to use the Key Not to duplicate the Key or allow any other person to do so Not to assign transfer or pledge the Key Not to i destro
10. days You can disable the automatic showing notifications To disable the automatic showing notification 1 From the main eKEY screen press the Menu button 2 Select Settings 5 Check Disable eKEY Notifications Chapter5 36 Showing Activity 4 Press the Menu button 5 Select Save Showing Activity Email You can use the ShowingValue feature to have an email sent either to your computer or your BlackBerry each time you have a showing or receive feedback on a showing 1 On your computer navigate to www supraekey com Select Agents Log on to KIMweb Select the name of your Association Board or MLS from the dropdown list Enter your eKEY serial number and four digit PIN code then click Login On the left navigation bar select the ShowingValue link Select Change Email Settings Oe ie GAL GN To receive an email notification enter your email address and check the box for each type of notification you want to receive Once one of your listings has been shown and the showing information sent to the network you ll receive an email Figure 35 Showing Email ShowingYalue New Showing Update Message HTML l B x File Edit View Insert Format Tools Actions Help i Reply Reply to Al fs Forward aj a Y 2 n Ml me ee we ih From EntSol Showingyalue UnmonitoredMailbox Sent Fri 2 13 2009 11 00 AM Ta Anderson Traci Cc Subject Shawing value New Showing Update You have new
11. market area press the Menu button and select Personal Advanced Search The Advanced Search option allows you to view specific listings in your market area To do an Advanced Search of the listings press the Menu button and select Advanced Search The criteria you can select from is listed Select the fields you want to search by and enter the information A checkmark is shown next to each field when you have entered search criteria for it To clear the search criteria you ve specified press the Menu button and Clear All to clear all the criteria or highlight the item and press Menu and Clear to clear that item Once you have entered all the search criteria scroll to the bottom and select Search to view the matching listings Figure 27 Advanced Listing Search ey eKEY Professional Advanced Listing Search Select search criteria eg eKEY Professional Advanced Listing Search Select search criteria Status Active Price 200 000 300 000 Class Residential cune Bdrs 3 min Bths City Style Sq Ft Search View Listings Listings that match the search criteria are displayed in a list view The listings are sorted by price in ascending order HotSheet listings are displayed in bold Chapter4 29 MLS Data Figure 28 Listing Search Results re eKEY Professional 37 Listings Address 21654 14th Ave S A 225 000 220 4th Ave NE A 225 000 656 li4th St CE E A 239 950 21654 14th Ave 5 A 247 500 719
12. sends the information to the Supra network after each showing Notifcation that you ve had a showing is displayed automatically in the eKEY software As a listing agent there are several ways to see who has shown your listings You can also get a report of how many showings you ve done There are several ways to view showing activity e Setup showing value to receive an email when you have a showing e Goto the KIM website to see the showing activity on your listings or get a report of all the showings you ve done e f you have eKEY Professional service view showing activity in eDATA e Read a keybox to view it s showing activity on your BlackBerry see Read KeyBox Activity on page 18 e Request a report from the KIM voice system Showing Notifications and Messages Showing notifications automatically display in your eKEY software whenever a keybox in your inventory is shown Messages sent from GE Security your Board Association MLS or your office broker also are automatically displayed Figure 34 eKEY Notification and Message tg eKEY Professional eg eKEY Basic Message Summary From Subject Date ekEY has received one or more messages Select Yes to view them now Inventor Messages and showing notifications can also be viewed later To view messages 1 From the main eKEY screen press the Menu button 2 Select Messages The number of showings displayed is an accumulation of showings at your listings in the last 14
13. showing s Mike Summers 300 211 0444 showed listing MLS 2112567 KeyGox 60001001 on 02 13 2009 10 57 AM Please click here and login ta Showing alue to view the repart Ta disable showing update emails or ta update how often you receive these emails please click here and login to Showing alua Chapter 5 Showing Activity Figure 56 Showing Email on BlackBerry Message Status Opened To Ryan DeVore Sent Feb 18 2009 3 31 PM From EntSol ShowingValue Unmonite Subject showindgvalue New Showing Update ou have new showindg s login ta Showindgvalue to view the report To disable showing update emails or to update how often you receive these emails please click here Showindgvalue Showing Activity Reports at KIM Website The ShowingValue feature at the KIM website provides showing activity reports to you To view a showing activity report 1 On your computer navigate to www supraekey com Select Agents Log on to KiMweb Select the name of your Association Board or MLS from the dropdown list Enter your eKEY serial number and four digit PIN code then click Login wr d SM I9 When you first login to the KIM website the Dashboard displays a summary of your showing activity at your listings Figure 37 ShowingValue Dashboard showingValue Dashboard Close 3 Date Range 10 19 2008 to 11 18 2008 Showing Activity on Your Listings Feedback on Your Listings Reminders to Give Feedback
14. the main eKEY screen press the Menu button Select Settings Select the font size and choose your preference small medium or large When the font size is changed you do not see the new font size until you save the settings exit the eKEY software and open it 6 4 9 6 Chapter 1 Introduction Press the Menu button Select Save Select Yes to exit the eKEY software Audio Settings The eKEY software uses several audio tones along with messages on the screen to communicate the status of keybox operations and to alert you when you receive a new showing or message If an error occurs your BlackBerry will vibrate in addition to sounding a buzz tone The audio tones in the eKEY software can be disabled Disabling the audio feedback in the eKEY software does not affect other BlackBerry applications To disable the audio tones in the eKEY software 1 2 5 Figure 6 At the main eKEY screen press the Menu button Select Settings Select the Disable Audio Feedback option A checkmark is placed in the box and a star next to it indicates a change will be made upon saving the settings Press the Menu button Select Save Disable Audio Feedback eg eKEY Basic Settings iy Disable Automatic Key Update Disable eKEY Notifications weg Disable Audio Feedback J Enable Training Mode 7 Chapter2 8 Updating Chapter 2 Updating This chapter explains how to update your eKEY software In this chapter
15. your eKEY software To view showing activity 1 Select eDATA from the eKEY Home screen 2 Select Showings Showing activity for the previous seven days is displayed 5 Select a showing to view detailed information about the showing 4 Select the agent name to display the agent s information from the roster call the listing agent by selecting the agent s phone number or select the keybox to view it in your keybox inventory Figure 38 Showings in eDATA eg eKEY Professional 4 Showings Keybox ID Date 22 02 18 09 115PM 23063822 imb ws q es oe eg eKEY Professional Showing 02 10 09 11 45AM keybox ID 53063827 Showing Agent ALPHONES JAYAN o3063827 Q2 10 09 11 45AM 53063822 02 10 09 11 31AM 303 290 6072 Chapter5 39 Showing Activity To change the number of days activity shown on your BlackBerry 1 lt 5 4 9 6 7 On your computer navigate to www supraekey com Select Agents Log on to KIMweb Select the name of your Association Board or MLS from the dropdown list Enter your eKEY serial number and four digit PIN code then click Login Select the ShowingValue link in the left hand column Select Configure Showing Activity Select the number of days of showing activity to be displayed in your eKEY software KIM Voice Access You can request a showing activity report using KIM voice access You ll need to have the keybox serial number and shackle code to request the report You can request a vo
16. 14th St Sw A 259950 5302 24th Ave NWA 269 000 8212 104th St SW A 269 950 To view details about a particular listing select the listing Figure 29 Listing Detail View ey eKEY Professional MI SX 26083450 219 900 MLS 26083450 219 900 1315 Wh Sard St ry Nc ifs Click or f for options LLLA Listing Agent i Keepers Jenny O00 000 0000 Details Area 1045 City Centr West Status Active Class Residential Bdrs 3 ues qc OF 427 To From the detailed view of the listing you can Click on agent name to bring up agent information from roster Click on address to view map in Google Maps if Google Maps aren t installed you can install them from your BlackBerry Browser by navigating to http maps google com Call the listing agent by selecting the agent s phone number Email the listing to client by pressing the Menu button and then Email Listing Copy any data in a field by pressing the Menu button and then Copy The data can then be pasted into a message address book memo pad or other application Delete Listings The listings can be deleted off of your BlackBerry 1 2 3 4 At the main eKEY screen press the Menu button Select Settings Press the Menu button Select Delete Listings Chapter4 30 MLS Data Roster The eKEY software provides a roster of the members in your Association Board MLS The roster is updated during the automatic nightly update or when View Roster To view
17. 24 Address Search ey eKEY Professional egy eKEY Professional Listing Search 4 Listings Find elrrg 217 Elm St A 229 0 219 Elm 5t 2229 0 2508 Helm St 319 950 Enter partial or complete address to AQ 317 Elm St 219 A t42a9000 search 2330 listings available MLS ID Search To search for listings by MLS ID enter the listing ID and select Listing ID Press the trackball or press Enter to perform the search Figure 25 MLS ID Search eg CKEY Professional Listing Search Find 26101631 Enter exact Listing ID to search 2330 listings available All Listings in your Market Area To display all listings in your market area press the Menu button and select Get All HotSheet The HotSheet displays new listings or listings that have had a chance to their price or status in the last three days To display listings in your market area on the HotSheet press the Menu button and select HotSheet HotSheet listings are displayed in bold and in the listing view shows whether it s a new listing a new status or a new price Chapter4 28 MLS Data Figure 26 HotSheet New Price eg eKEY Professional MLSO 26005701 269 900 1107 NW 5S2nd St vancouver 98663 WEY PRICE Listing Agent Anderson Brad 200 387 0976 Details Area 1045 City Centr West Status Active Gil of 2855 Personal Listings Personal listings are listings assigned to the keyholder To display your personal listings within your
18. GE Security eKEY BlackBerry User Manual Copyright Disclaimer Trademarks and patents Intended use Rules and regulations relating to the use of the service Copyright 2008 GE Security Inc All rights reserved Document number 10102184P1 01 February 2009 The information in this document is subject to change without notice GE Security GE assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities losses or risks personal or otherwise incurred as a consequence directly or indirectly of the use or application of any of the contents of this document For the latest documentation contact GE Security or visit us online at www supraekey com This publication may contain examples of screen captures and reports used in daily operations Examples may include fictitious names of individuals and companies Any similarity to names and address of actual businesses or persons is entirely coincidental GE the GE monogram Supra and eKEY are registered trademarks of General Electric Company Bluetooth and the Bluetooth logo are trademarks of Bluetooth SIG BlackBerry and the BlackBerry logo are registered trademarks of Research in Motion RIM Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products Use this product only for the purpose it was designed for For the latest product information
19. Updating BRNO IEEE 9 Manaa UDONG RR RR 9 Disable Automatic Upduate eeetettette tente tentent tentent 10 Chapter2 9 Updating Updating Updating the eKEY software allows your BlackBerry to access keyboxes The eKEY software expires each night at midnight Your BlackBerry is set to automatically update each night by connecting to the Supra network using your BlackBerry s Internet service In order for an update to occur your BlackBerry needs to be turned on and in cell coverage and you need to be in good standing with your Organization and with GE Security You can see if your eKEY software is expired when you open the eKEY application A key expired icon shows in the upper right corner of the eKEY Home screen when the eKEY software is expired Figure 7 Key Expired icon re CKEY Basic Home CS Obtain Key Open Shackle T HA Inventor If your eKEY software did not update because your BlackBerry was turned off or out of cell coverage during the automatic nightly update the next time you launch the eKEY application it checks for cell coverage and attempts to update Manually Updating If your eKEY software is expired and you are in cell coverage you can have it do a wireless manual update 1 Atthe main eKEY screen press the Menu button 2 Select Update Key 5 Select Wireless to do a wireless manual update If your eKEY software is expired and you are out of cell coverage you can manually update
20. a eg eKEY Professional Market Area 435 of 46969 selected Max 3000 Area 5 of 347 a4 University Place 3 g8 Lakewood 65 Parkland 1045 City Centr West 104 7 wWest Orchard Status 2 of 3 Active Contingent A star 7 indicates a change to the market area that hasn t been saved yet Press the Menu button Select Save Enter your 4 digit PIN code to save your market area When prompted update the listings on your device There is a maximum number of listings you can select for your market area depending on the BlackBerry device you are using If you are over this limit you cannot save your market area Chapter4 25 MLS Data Update Listings Once you have set up your market area the listings and roster are updated each night during the automatic update see Updating on page 9 You can also manually update the listings and roster To manually update the listing and roster 1 Select eDATA from the eKEY Home screen 2 Press the Menu button Figure 21 Update MLS Data Manually re eKEY Professional eDATA Showings Off Roster 3 Select Update MLS Data Important The listings are pulled from the MLS to the Supra network daily Updating the listings and roster more than once a day in the eKEY software is not necessary Settings for eKEY Professional There are some settings available only for eKEY Professional subscribers To view or change any of the eKEY Professional settings 1 Atthe ma
21. by obtaining and entering an update code To obtain an update code from KIMweb 1 Goto www supraekey com and click Agents Log on to KIMweb 2 Select the name of your Association or MLS from the dropdown list 5 Enter your eKEY serial number and four digit PIN code then click Login 4 Click the Update Code link in the left hand column of your screen The update code displays To obtain an update code from KIMvoice 1 Call KIM at 1 888 968 4032 2 When prompted enter your eKEY serial number and PIN code into the phone followed by the sign Chapter2 10 Updating 5 Press 1 on the phone for an update code To enter the update code into the eKEY software 1 Atthe main eKEY screen press the Menu button 2 Select Emergency Update 5 Enter the update code and press the trackball or Enter key Figure 8 Enter Update Code af eKEY Professional eg eKEY Professional N Obtain Key Home Obtain Key ME n Enter update code 0746866019 Inventor eDAT A The number of sequential update codes you can get is limited Once you reach your update limit your eKEY software must do a wireless update before you can obtain any additional update codes Disable Automatic Update You can turn off the automatic nightly key update Be sure to update your eKEY software before going out to a listing if you disable the automatic key update To disable the automatic nightly key update 1 Atthe main eKEY screen press the Me
22. enu button 2 Select Safe MLS A token is generated and displays on your BlackBerry The token is good only until it is used or until another token is generated Figure 41 SafeMLS ro ekEY Professional S ekEY Professional di hai Home SafemMLs e 392AEF Update Key Messages Settings 198 tekens left Index A access hours 15 activity report 57 audio 7 authorization code 4 authorize 4 C Call Before Showing CBS codes 15 change keybox settings 20 cooperating 15 E eDATA 23 38 eKEY fob 2 5 13 eKEY serial number 41 email 36 F feedback 14 fob 2 5 13 font 6 install eKEY 4 K key activity report 38 keybox access hours 15 add 17 change settings 20 delete 18 inventory 17 read 18 showing activity 35 view details 21 KeyBoxes 12 KIM 3 KIM voice access 39 M manual update 9 market area 23 messages 35 Index 45 N notifications 35 P pairing 5 passkey 13 PIN 6 profiles 32 R read keybox 18 release key container 13 release shackle 16 remove shackle 16 report key activity 38 reports showing activity 37 requirements 2 roster 30 S SafeMLS 44 shackle 16 showing activity 35 showing activity email 36 showing activity report 37 showing hours 15 showing notifications 35 ShowingValue 36 Storm 43 T timed access 15 troubleshooting 42 U update code 9 update key 9 V view activity 19 view keybox details 21 voice report 39
23. g Information ID 262555 Date 12 31 1969 d Tochange the shackle code press the trackball or Enter key on the shackle code and enter the new shackle code and then enter it again to confirm b To customize showing hours press the trackball or Enter key on Showing Hours and select Timed Then press the trackball or Enter key on the hours to adjust and scroll to select the desired time Press the Menu button Select Program Enter the shackle code of the KeyBox If you are changing the shackle code you ll need to enter the old shackle code one last time here Power on the eKEY fob Point the eKEY fob at the iBox to have the new settings updated in the KeyBox Once the programming has completed your screen will show your updated values Chapter 3 2 KeyBoxes Table 1 KeyBox settings and description Showing Hours Toggle between 24 Hour and Timed Access if set to timed access can adjust hours for weekdays Saturdays and Sundays View KeyBox Details Once a KeyBox is in your inventory the settings are stored in your eKEY software and can be viewed at any time To view the last read settings in an iBox Select the Inventory icon from the main eKEY screen A list of the KeyBoxes in your inventory displays Select the KeyBox from the list Press the Menu button Select View Details So B Iw d Chapter 4 Chapter 4 MLS Data MLS Data This chapter explains how to search and view listings including persona
24. g or removing the listing keys in a keybox 1 Select the Obtain Key icon from the main eKEY screen 2 Enter your PIN code 5 Ifthe keybox requires an additional Call Before Showing code check the CBS Required box and enter the CBS code for the keybox See Call Before Showing CBS codes on page 15 for more information Figure 10 Obtain Key re eKEY Basic Home md Obtain Key Enter PIM code f CBS Required Inventor eDAT A Chapter 35 14 KeyBoxes 4 Pressthe trackball or press Enter Important You have 5 minutes after pressing the trackball or Enter key before you have to power on the eKEY fob This gives you an opportunity to enter your PIN in the car and then put your BlackBerry in your pocket or purse to free up one hand while walking up to the door 4 Power on the eKEY fob by pressing the power button until the blue light flashes Tip Make sure you are at the keybox when you power on the eKEY fob 6 When the green light blinks point the eKEY fob at the iBox 7 Upon success press up on the bottom of the iBox to release the key container The key container will relock after 50 seconds Immediately after obtaining key the BlackBerry connects to the network and sends the showing information Placing Listing Keys in the iBox Use the chain inside the iBox key container to attach the listing keys The iBox holds up to three listing keys Before closing the key container verify that all items a
25. ice or e mail report An e mail report is delivered to your e mail address on record with the Association Board or MLS To request an activity report from KIM voice im d gt 4 Call KIM voice at 888 968 4032 On your phone keypad enter your eKEY serial number and PIN code then press Select option 5 from the voice menu Press 1 for a voice report or 2 for an e mail report Follow the instructions to receive the report Chapter 6 Chapter6 40 Support and Troubleshooting Support and Troubleshooting This chapter provides information to help you troubleshoot problems and contact technical support in case you need assistance with your eKEY software In this chapter SUDDor P 40 Troubleshoot sucia irre RE ron tac rU e ndr PR CURIE 42 Chapter6 41 Support and Troubleshooting Support If you need assistance troubleshooting your eKEY software support is available from 5 a m to 7 p m Pacific Time seven days a week Website http www supraekey com E mail Suprasupport ge com Telephone 877 699 6787 Fax 503 589 8677 Another great resource for assistance with your eKEY software is our training library available to all agents To access the library go to our website at the following location 1 Goto www supraekey com 2 Scroll down and click the Agent Education Resources link To call Support directly from the eKEY software on your BlackBerry 1 From the ma
26. in eKEY screen press the Menu button 2 Select Settings Figure 22 eKEY Professional Settings pe eKEY Professional Settings Basic ij Disable Automatic Key Update Q Disable eKEY Notifications iy Disable Audio Feedback Enable Training Mode Professional GJ Download Roster GJ Download Listings MLS Storage Path Device 9 3MB Chapter4 26 MLS Data If you don t want the roster updated during the automatic nightly update uncheck Download Roster If you don t want the listings updated during the automatic nightly update uncheck Download Listings If your BlackBerry has a memory card you can select the MLS Storage path to save the listing and roster information to a memory card instead of to your BlackBerry View Listings The listings delivered to your BlackBerry are defined when you set up your market area see Market Area on page 23 TO View From th Figure 23 listings select Listings from the eDATA screen IS Screen you can search by address search by MLS ID display all listings display your personal listings display HotSheets use the advanced search to select specific criteria for a search Listing Search re eKEY Professional Listing Search lete address to available Chapter4 27 MLS Data Address Search To search for listings by address enter part or all of the listing address and select Street Address Press the trackball or press Enter to perform the search Figure
27. in eKEY screen press the Menu button 2 Select About 5 Press the Menu button 4 Select Call Support Hotline eKEY Serial Number You will need your eKEY serial number to login to the KIM website Support also will ask for your eKEY serial number when you call To determine your eKEY serial number 1 From the main eKEY screen press the Menu button 2 Select About Your eKEY serial number is displayed Figure 39 eKEY Serial Number re eKEY Basic About eKEY Field Support version 45 02 Key Serial 5025250 Copyright c 2008 GE Security Inc Chapter6 42 Support and Troubleshooting Troubleshooting Check for eKEY Software Updates To check for an updated version of the eKEY software 1 2 E 4 From the main eKEY screen press the Menu button Select About Press the Menu button Select Check for Updates eKEY Software Troubleshooting Information Support may request you view the troubleshooting information in your eKEY software To view the troubleshooting information 1 2 B 4 From the main eKEY screen press the Menu button Select About Press the Menu button Select Troubleshooting Some simple diagnostics are run on your key and the results are displayed Figure 40 Troubleshooting eg eKEY Basic Troubleshooting Device Battery Device Memory Cookie Updated for Today Is Radio On Has Radio Coverage Is Bluetooth on Appendix A 43 BlackBerry Storm Addendum
28. kBerry to an infrared signal that can be recognized by the iBox See the eKEY fob instructions for more information on the eKEY fob Chapter1 3 Introduction KIM KIM the KeyBox Information Manger is the Supra network that maintains the key and keybox data Web access to KIM is available at www supraekey com Automated voice access to KIM is available by calling 888 968 4032 Chapter1 4 Introduction eKEY Setup This section explains how to install the eKEY software onto your BlackBerry and authorize the applications Install eKEY Software The eKEY software is installed over the air using your BlackBerry s Internet browser You must have Internet access and an Internet data plan on your BlackBerry to install and use the eKEY software or you may incur additional charges from your cellular provider To install the eKEY software on your BlackBerry device 1 On your Blackberry launch the Browser by selecting the Browser icon On some BlackBerry devices the MediaNet icon launches the Internet browser 2 Pressthe Menu button 5 Select Go To to navigate to a page 4 Navigate to www ekeymobile com 5 Select the Download Supra eKEY link to download and install the eKEY software 6 If the application asks to confirm permission changes press the Menu button and then Save The eKEY icon is now shown in the list of applications on your BlackBerry On some devices the eKEY icon is placed in the Applications or Downloads fo
29. ket area Important Configuring your market area is done on your BlackBerry using your cellular connection You must be in cell coverage to configure your market area and download listings Once the listings are downloaded you don t need to be in cell coverage to view them Tip Select only listings in areas you show in for your market area to speed up listing searches If you select the Listings icon and your market area is not set up you ll be prompted to configure your market area To set up your market area 1 Select eDATA from the eKEY Home screen 2 Press the Menu button 3 Select Configure Market Area 4 Select the areas statuses and classes Click the area status or class heading to show a table view for selecting criteria Select Save on the bottom of each screen Figure 19 Configure Market Area 4 af eKEY Professional Market Area 435 of 46969 selected Max 3000 Area 5 of 347 a4 University Place 38 Lakewood 65 sy Status 2 of 3 Active contingent 7Class 5 of 6 Manu Hames ums Family Rental R es Min Price Max Price Set the price range Chapter4 24 MLS Data re ekKEY Professional Select Class Unselected Selected Condominium Manu Homes Vacant Land Multi Family Rental bane 5 Onthe Market Area screen to see the criteria in list view instead of on the same line click one of the criteria selected Figure 20 Market Area List View Note po S Ov m
30. l listings and HotSheet information create client profiles and search and view the agent In this chapter pp 23 epi 23 Eala E EIGN T 24 Settings for eKEY Professional emer ee ee arn nre usitas dale eevee DUS 25 VIEW LISUNOS 26 OI OPENS o E PE E N EE a nes eee T 29 ROSTET e 50 MCW GUC PPE EE PEE E A E nn Ed iU CI UE MM TEE 50 De 31 Pronos MNT RETE HR 32 22 Chapter4 23 MLS Data eDATA The eDATA section of the eKEY software allows you to view MLS information on your BlackBerry Important You must subscribe to eKEY Professional service to be able to view the MLS data in the eKEY software Contact your Association Board MLS to change your subscription There are four icons on the eDATA screen e Listings Search and view listings including options to display personal listings and HotSheet e Roster Search and view the agent roster e Showings View showings on your listings see Chapter 5 Showings e Profiles Create client profiles and view matching listings Figure 18 eDATA Screen re eKEY Professional Listings Roster Bi Showings Profiles Market Area Your market area determines which listings are downloaded and viewable in the eKEY software Before you can view listings you need to configure your mar
31. lder Figure 2 www ekeymobile com screen http www ekeym 8 2 32 1 TY II Security Supra eKEY Download the following software onto your BlackBerry Download Supra eKEY Authorize eKEY Once the eKEY software is installed it must be authorized before it can be used To authorize the eKEY software you ll need your 30 digit Authorization code New eKEY users can obtain an authorization code from the Association Board MLS Existing eKEY users can obtain an authorization code by logging into KIMweb and selecting the Authorization Code link To authorize your eKEY software 1 Launch the eKEY application by selecting the eKEY icon Chapter1 5 Introduction 2 Following the onscreen prompts enter your 30 digit Authorization code and press Enter Figure 3 Authorize eKEY screen Your ekKEY needs to be authorized Enter an Authorization Code 5 Your device will automatically connect and update the eKEY application Pair your BlackBerry and eKEY Fob Before your BlackBerry and eKEY fob can communicate they first need to be paired Pairing allows two Bluetooth devices to communicate with each another Important The eKEY fob pairing passkey is 0000 To pair your BlackBerry and eKEY fob 1 Select the eKEY icon to open the eKEY application 2 Select the Obtain Key icon and enter your PIN code 5 Power on the eKEY fob when prompted 4 Once your BlackBerry detects the eKEY fob the serial
32. nu button 2 Select Settings 5 Select the Disable Automatic Key Update option A checkmark is placed in the box and a star next to it indicates a change will be made upon saving the settings Figure 9 Disabling Automatic Updates ey eKEY Basic Settings wig Disable Automatic Key Update iy Disable eKEY Notifications iy Disable Audio Feedback iy Enable Training Mode Reset Authorization Chapter2 11 Updating 4 Pressthe Menu button 5 Select Save In addition to the nightly update the eKEY software automatically updates and sends showing information immediately after each key container opening and shackle release Chapter 3 Chapter 3 KeyBoxes KeyBoxes This chapter explains how to access and manage KeyBoxes and gives information on Call Before Showing CBS and accessing cooperating KeyBox systems In this chapter ACCESSING KeyBOXeS Um 13 cmd E 13 Releasing the Key Container eet tenentes 13 Placing Listing Keys in the iBOX csc cszces21e cos0 cs2re ctse cancessiesccsrsterseinconporeceeceeu aes 14 FO O 14 TONO OL a E A LEE A 15 Call Before Showing CBS codes u 15 00 15 Releasing Me SC 16 Removing the Shackle RT 16 KeyVSOx InVemiory e E N E E 17 VIEW KEYyBOX INVERTO Zh ransana R ee Ly Add KeyBox to your INVentory casa tentatum utere ite US DERE 17 Delete a KeyBox from your Inyentgory uescessessse
33. number of your eKEY fob is displayed and you ll be prompted to enter the passkey Your eKEY fob serial number can be found on the plastic bag your eKEY fob was provided in Enter 0000 as the pairing passkey 5 Your BlackBerry and eKEY fob are now paired Figure 4 Pairing eKEY fob re eKEY Basic Obtain Key ng Enter numeric passkey for Supra E9A6 Chapter 1 Introduction Customize PIN You can customize the PIN code you use with your eKEY software To customize your PIN 1 Figure 5 Change PIN Code screen SO peo 0X 9x es ge oA T On your computer navigate to www supraekey com Select Agents Log on to KIMweb Select the name of your Association Board or MLS from the dropdown list Enter your eKEY serial number and four digit PIN code then click Login Select Change PIN Code Enter your existing PIN code Enter the new PIN code you would like to use and re enter to confirm then click Save On your BlackBerry from the main eKEY screen press the Menu button Select Update Key to have the new PIN code delivered to your eKEY device Key 5025250 Change PIN Code To change your PIN code complete the following steps 1 Enter your existing PIN code existing PIN 2 Enter a new PIN code new PIN re enter new PIN 3 Click the Save button then perform a manual ar auto eSYMC operation Customize Font Size The font size in the eKEY software can be customized to your preference L Zz 5 At
34. ory at the KIM website 1 Pressthe back arrow to return to the main eKEY screen 2 Press the Menu button 5 Select Update Key from the list to update your KeyBox inventory at the KIM website Once the key has completed the update the new iBox will have been deleted from your inventory at the KIM website Read KeyBox Activity The iBox stores a showing record each time the key container is released It records the date and time the property was shown and the showing agent s name key serial number and phone number You can view the showings that are stored in a keybox and display them on your eKEY BlackBerry by reading the keybox To read an iBox 1 Select the Inventory icon from the main eKEY screen 2 Highlight the keybox from the list and press the Menu button 5 Select Read Activity 4 Enter the shackle code for the iBox Chapter 3 19 KeyBoxes 5 Power on your eKEY fob and point it at the iBox The showings in the keybox are read and delivered to your BlackBerry 6 The number of showings in the keybox are displayed Select Done to view the showings Figure 15 KeyBox Activity re eKEY Basic Keybox Activity Keybox ID 52738381 Date Read 10 09 2008 10 02 AM Agent Name Date ANDERSON TRACI 10 09 2008 09 50 Kaye Houk 1o 14 2007 0711 P Kaye Houk QS 17 2007 Q1 21 Kaye Houk 09 17 2007 11 31 A Kaye Houk ee S 064A 7 Highlight a showing and select it to view detailed information about the showing
35. re well inside and that the front is not bowing or bulging out If you are a listing agent always make sure that you have a spare set of listing keys before you close the key container A Caution Do not place ID tags key rings or loose objects in the key container They can jam the container To close the key container turn it so the compartment holding the keys is facing you Insert the key container into the bottom of the keybox and push up until it closes Feedback A feedback alert screen is displayed after the key container opens if the keybox is set to ask for feedback after a listing is shown This gives you an opportunity to provide feedback about the showing to the listing agent If you select Ignore no feedback will be sent to the listing agent Select Leave Feedback to enter feedback information to send to the listing agent You can select where you heard about the listing the level of interest in the property whether the listing price is within the buyer s range and you can enter any notes about the showing Figure 11 Enter Feedback re eKEY Basic Feedback Date 10 15 2008 Q3 08 PM Source No Answer Interest Price Chapter 3 15 KeyBoxes The feedback is delivered to the Supra network the next time your eKEY software updates The listing agent can view the feedback at the ShowingValue link at KIMweb Only the listing agent can activate or deactivate the feedback setting in an iBox See Changing Ke
36. rea that match the profile criteria you entered are displayed Chapter4 33 MLS Data To edit a profile 1 2 5 4 Select Profiles from the eDATA screen The list of profiles you have created is displayed Select the profile to edit Press the Menu button and select Edit Make any changes to your criteria and select Save To delete a profile 1 2 5 Select Profiles from the eDATA screen The list of profiles you have created is displayed Select the profile you want to delete from the list of saved profiles Press the Menu button and select Delete Chapter 5 Chapter 5 Showing Activity Showing Activity This chapter explains showing notifications and describes how to view KeyBox showing activity using KIM voice access or the ShowingValue feature at the KIM website In this chapter SOWN ACV inta eT EOS OUENUEEEUCE EEEEENLEC ODER LUCI ECETRN TEES PREIS EUER CEDE 34 Showing Notifications and MeSSQUGS scontato ttes teetttettib tinent 35 SROWING ACUVIY EMO MN RR 356 Showing Activity Reports at KIM Website senten 37 Showing Activity in eDATA uuecessesssesssessssssssssesssessssssssssesssssssessscssecssscssssssesssesssesscssecsseeseeeses 38 KIM Volce AICCOSS RRRRRRRRRRREERuu uA A A A AM w 59 54 Chapter5 35 Showing Activity Showing Activity The eKEY software records the showing information each time a key container is opened and
37. respond in the Storm when they are pressed You must highlight the option press the screen then press the Back button to bring up or hide the virtual keyboard When entering text turn the Storm to landscape view to display the full keyboard instead of the condensed keyboard shown in portrait view When entering numbers the keyboard returns to alpha mode after each number is pressed To lock numeric mode press and hold the number key down until a lock symbol is shown on the number key and 123 shows in the upper right corner of the screen Menu and Back buttons Pressing the Menu button brings up a list of menu options on the screen Pressing the Menu button a second time selects the highlighted option To hide the menu options press the Back button Changing KeyBox Settings To change the access hours in a KeyBox with the Storm follow the instructions to change settings in a KeyBox Then press on the time to change and drag on the screen to scroll through the possible times Press on the new time shown to accept it AppendixB 44 SafeMLS Appendix B SafeMLS The SafeMLS option generates a secure one time use token used to login to your MLS website The SafeMLS menu option is only available on your BlackBerry if your MLS subscribes to this service and you have enrolled at the SafeMLS website Contact your Association Board MLS for more information about SafeMLS To generate a token 1 From the main eKEY screen press the M
38. shackle on a keybox the keybox is automatically added to your KeyBox inventory unless you uncheck Add keybox to inventory You can also manually add a keybox to your inventory 1 Select the Inventory icon on the main eKEY screen 2 Pressthe Menu button 5 Select Add Figure 13 Add KeyBox re CKEY Basic Inventory 1 Keybox Keybox ID Listing ID 4 Enter the shackle code for the iBox 5 Power on your eKEY fob and point it at the iBox The iBox has now been added to your inventory on your eKEY software To update your keybox inventory at the KIM website 1 Pressthe back arrow to return to the main eKEY screen 2 Press the Menu button 5 Select Update Key from the list to update your KeyBox inventory at the KIM website Once the key has completed the update the new iBox will have been added to your inventory at the KIM website Chapter 3 18 KeyBoxes Delete a KeyBox from your Inventory To delete a KeyBox from your inventory 1 Select the Inventory icon on the main eKEY screen 2 Selectthe keybox from the list and press the trackball or Enter key 5 Press the Menu button 4 Select Delete Figure 14 Delete KeyBox af EKEY Basic keybox Details 52738381 Program Date 10 09 2008 Battery 91965 Keybox Settings Shackle Code M iy Require CBS E D auc Locegdnhaclk 5 Select Yes to confirm The iBox has now been deleted from your inventory on your eKEY software To update your keybox invent
39. ssssssessesssssssessessssssesssesseessecssecssesseesseesses 18 FO R VDO ACU 18 WCW PAC NO 19 Changing KeyBox Settings R 20 View KeyBox Details ee 21 12 Chapter 3 13 KeyBoxes Accessing KeyBoxes The eKEY software allows you to access Supra iBoxes to e release the key container e release the shackle e change the settings in your KeyBoxes e read the showing history stored in a KeyBox eKEY fob The eKEY software uses the eKEY fob as a Bluetooth infrared translator to communicate with iBoxes To use the eKEY fob start the procedure on your BlackBerry and when the software prompts you to power on the eKEY fob press the power button until you see the blue light flash When the blue light flashes the eKEY fob is communicating with the BlackBerry Once you see the green light flash point the green light on the eKEY fob at the infrared lens on the iBox If this is the first time you are using the eKEY fob you may be requested to enter a numeric passkey The numeric passkey is 0000 four zeros Tip The distance should be less than a foot between your eKEY fob and the iBox when the eKEY fob and iBox are communicating Direct sunlight can interfere with infrared communication so you may need to shade the area between the eKEY fob and iBox when they are communicating Releasing the Key Container To release the key container on an iBox when showing a listing or placin
40. the Roster 1 Select Roster from the eDATA screen 2 To search for an agent enter part or all of the agent s name or 5 To display the entire roster press Menu and select Get All Figure 30 Roster search and view ey eKEY Professional Roster Search egy eKEY Professional 3 Agents Agent Name Agent Phone JOHNSON MARTINA 20 Man ae MAR TIN DANIEL 20D 1 287 0976 Find martirg Enter partial or complete name Example Smith Mary SMITH MAR TINA 200 255 0305 28928 agents avallable 4 Toview the detailed contact information select the agent Figure 31 Agent Details re eKEY Professional Agent Details MARTIN DANTEL 200 387 0976 daniel martin nome com Office Country Homes 200 559 1234 Note The agent details shown depends on the size of the Association Board MLS In very large Associations only the name and agent phone number are shown 4 To contact the agent select the phone number or email address shown Tip The agent s phone number or email address can be copied by pressing the Menu button and then Copy The data can then be pasted into a message address book memo pad or other application Chapter4 31 MLS Data Delete Roster The roster can be deleted off of your BlackBerry To delete the roster 1 Atthe main eKEY screen press the Menu button 2 Select Settings 5 Press the Menu button and select Delete Roster The roster is deleted from both your
41. view of the product and detailed instructions explaining e howto set up your eKEY software e howto update your eKEY software e howto access KeyBoxes and e howto view showing activity There is also information describing how to contact technical support if you have questions or concerns For specific information about your BlackBerry refer to the documentation that was provided with your BlackBerry For additional information on using your Supra eKEY software visit www supraekey com and click on the Agent Education Resources link The following conventions are used in this document Blue italic Electronic version Hyperlinks to cross references related topics and URL addresses Monospace Text that displays on the computer screen Programming or coding sequences Safety terms and symbols These terms may appear in this manual A CAUTION Cautions identify conditions or practices that may result in damage to the equipment or other property A WARNING Warnings identify conditions or practices that could result in equipment damage or serious personal injury Chapter1 1 Introduction Chapter 1 Introduction This chapter provides an overview of the eKEY software and explains how to set up your eKEY software In this chapter Sa uL HP 2 REOOO uncos MUI MM vent wen 2 EKEY a 8 1 1 6 lt a A en ed o utu 2 21 4 ey da 26 6 epe MM MA E 3 3 PREY Se 4 1 4 POV ZO OKE
42. y alter reproduce modify adapt translate reverse engineer de compile disassemble or tamper with the Key or knowingly or unknowingly allow anyone else to do so or ii provide or otherwise make available the software or any part or copies thereof to any third party To notify your Organization or GE within forty eight 48 hours if the Key is lost or stolen To follow all additional security procedures as specified by your Organization and To safeguard the code for each Keybox from all other individuals and entities whether or not they are authorized users of the service KeyBox Authorization Before a Keybox is installed or used on any piece of real property the prior written authorization to install or use a Keybox must be obtained from the property owner as well as from any tenant s in possession of the property if applicable Extreme care shall be used to ensure that all doors to the listed property and the Keybox are locked All owners and or tenants of real property shall be informed that the Keybox is not designed to be or intended as a security device Contents Chapter 1 Chapter 2 Chapter 3 Chapter 4 Peace V EUR 1 WU 2 2 EEC 2 2 d X eure E EA d IR SOU lo c 4 HS CCI SONG ROO TOTNM 4 4 PaoiryGur ackKBEerry and KEY FOD 5 i a 5 RE 6 Customize SS 6 Is
43. yBox Settings on page 20 for more information Showing Hours iBoxes can be programmed to allow 24 hour access or timed access for specific hours To determine the timed access hours preprogrammed into keyboxes in your area contact your Association or MLS Showing hours are set at standard time If your area observes daylight saving time the actual access hours are one hour later than the hours set in the keybox during daylight saving time For example if a keybox is programmed for access from 8 a m to 9 p m Standard Time during daylight saving time the actual showing hours are 9 a m to 10 p m You can program your keyboxes to allow 24 hour access or access only during the timed access hours You can also customize the showing hours and set different access hours for weekdays Saturday and Sunday Following the instructions on Changing KeyBox Settings on page 20 to change the keybox showing hours Call Before Showing CBS codes Every KeyBox contains a Call Before Showing CBS code that you can activate using the Inventory option in the eKEY software See Changing KeyBox Settings on page 20 for more information The CBS code allows the listing agent to control access by requiring the showing agent to call for preauthorization before opening the KeyBox If the KeyBox requires a CBS code the code must be entered into the eKEY software before releasing the key container and it must be entered each time the key container is released
44. z PLE re Der oobis Ol Eoi Er RN npa bati 25 NTIS UU ec 26 B DIST cease EE A INIMA PUN CEU MUNDUS 29 Rose 30 MTR INNER PC 30 Chapter 5 Chapter 6 xi ee 32 Showing ACTIVILY ssccscsccsssessccsccssscsssccesscesssessccesssecseeesscesseeesseesseeess 34 VOU PCI cocti intet uetus dM Erie trita teca Mecca tei DE iSt Ic oE 35 Showing Notifications and MESSAGES ccssssssssesssesssessssesssecsssssssscssscsssessuecssecsssscssecssscsssecssecssuecssecsseseanecsses 35 spe peris cane Mmm 36 Showing Activity Reports at KIM Website ee 37 SHOU Se WIN IN GDATA 38 KIM Voice ACCeSS ME v 39 Support and Troubleshooting eres 40 sitfeloror MC C am 41 SARE E I E A EA E E EE E E A A N A 41 TONS SIAC ON seses ud ecd redu enn ceste da Deu tSt a n MEI 42 Check for eKEY Software UDOte eeccesssessssessssessssessessssecsssssssssssscssscssuecssecsseccssscssscssscsssscsssecsusessecsssecaseceses 42 eKEY Software Troubleshooting Informiation ss 42 Appendix A BlackBerry Storm AddendUmM sessssesossessesossesossessesorsesessessesessesessessesossesesseseeses 43 Appendix B safe 44 Preface This is the GE eKEY BlackBerry User Manual This document includes an over

User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents