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Owner`s Manual - Encon Electronics

1. POSTAL SWITCH ACTIVATES 3 3 3 RELAY 1 RELAY 2 ENTRY CODE RANGES 3 7 3 RELAY 1 RELAY 2 LOW BOUNDRY HIGH BOUNDRY 39 NAME PHONE NUMBER DIR CODE ENT CODE DEVICE CODE SEC LEVEL FL ER Make additional copies of this table as needed 40 41
2. 12 VDC INPUT 12 VDC INPUT Main Terminal 4 6 Central Office phone line touch tone loop start A switch closure across terminals 4 amp 6 will activate relay 1 for its programmed strike time Battery Backup separate batteries required for phone system and weigand terminals 16 Volt 20 VA UL Listed Transformer PPPPrL 2351 010 P PPPBPBPPPE For 1837 use 16 Volt 40 VA UL Listed Transformer Belden 9931 or Equivalent Shield runs continuous Float the shield do not connect shield to 2351 010 board common Belden 9418 or Equivalent If reader is lighted use Belden 9931 No connection at controller Communication cable to additional boards is connected in parallel Allows teeing of communication cable for optimal cable routing Power for door strikes or magnetic locks is not provided by the System It must be provided by an external power supply Aux power transformer must be connected Otherwise RS232 elevator control and weigand inputs will not function See Dwg No M1835 065 5 for detail DOORKING INC INGLEWOOD CA 90301 Title Detail Wiring 30 Series Controller to 2351 010 Expansion Boards 1 8 Date 7 04 Dwg No M1835 065 3 Rev B 2 3 3 Controller amp Expansion Boards 1 16 Detail Wiring RS 232 Connection A 12VDC COMMON DATA 1 30 Series Controller to 2
3. 36 5 1 4 Elevator Board Floor Hardware Test This testing sequence will allow you to check activation of individual relays on the elevator control board s and will confirm communication between the 1818 circuit board and the elevator control board s 1 Press 7 7 and enter the four digit master code _ beep 2 Enter the elevator shaft number 1 2 3 or 4 then press beep 3 Enter the two digit floor number then press beep 4 The relay LED on the elevator control board that represents the floor number entered will turn ON for approximately 1 second 5 To check other floor relays repeat steps 2 and 3 6 When complete with the testing press 0 TOGETHER to end this testing sequence NOTE This program test sequence will automatically end itself if no keypad inputs are detected after approximately 30 seconds Refer to the Elevator Control board installation manual for more information on trouble shooting the elevator control boards 37 5 2 ACCESSORIES Card Readers RF Devices PROXmtr Digital Keypad Slave Keypad Surge Suppressers Telephone Test Set Battery Tracker Boards RS 232 Cable Elevator Board Small Enclosure Large Enclosure A variety of DKS AWID and HID proximity readers are available for use with the 1838 controller Most 26 bit card readers will interface with the 1838 controller RF devices provide remote access control for vehicular gates Use DoorKing MicroPLUS
4. Relay 2 Contact Pin This shorting pin sets the contacts on relay number two to be set to either Normally Open NO or Normally Closed NC The pin is set to NO from the factory 30 SECTION A OPERATING INSTRUCTIONS 4 1 USER INSTRUCTIONS 4 1 1 Card Access Card access is provided by card readers or automatic vehicle Identification devices AVID that can be connected to the 1838 controller 1 If the system uses proximity type readers present the card or PROXmir to the reader by holding it close the reader head 2 Ifthe system uses an AVID system operation is automatic 4 1 2 RF Transmitters RF transmitters are typically used to control vehicular access through automated gates Some RF transmitters called PROXmitr s have a proximity card built in that enables them to also be used as cards to access areas controlled by a card reader 1 Press the transmitter button when in view of and within 75 feet of the access gate 2 PROXmir s only hold the transmitter near the proximity card reader head 4 1 3 Five Digit PIN Codes Five digit PIN Personal Identification Number codes should not be confused with four digit entry codes Although both type codes are entered on a keypad the access system processes them and treats the codes in different ways 1 Enter the five digit code directly on the wiegand keypad A valid code will open the door or gate If management decides to utilize PIN codes system use
5. wiegand receiver P N 8056 080 or DoorKing MicroCLIK wiegand receiver P N 8059 080 and corresponding transmitters DoorKing PROXmtr s provide both RF access control and proximity card access control in a single compact package Requires a MicroPLUS wiegand receiver and DKS AWID or HID proximity card readers Provides a wiegand output when users enter their 5 digit PIN code P N 1815 050 and 1815 051 Provides for use of 4 digit entry codes P N 1814 075 High voltage 115 V suppresser P N 1878 076 Phone line suppresser P N 1878 077 Low voltage 28 V suppresser P N 1878 078 Includes clips cord and carrying case P N 1800 050 12 volt 8 amp hour gel cell provides stand by power during power interruptions P N 1801 008 Tracker expansion boards P N 2351 010 allow the system to operate up to sixteen individual doors or gates provides door ajar and forced entry alarms and can activate local and building alarm systems Also allows DoorKing gate operators to report gate operator data and activity to the entry system RS 232 cable with DB 9 connector on one end and wires on the other end Use this cable to program the entry system from a PC using RS 232 communications instead of the modem P N 1818 040 Elevator control boards P N 2348 010 provide control of up to four elevators with each elevator having a maximum of 64 floors Provides a weather resistant lockable enclosure for a single Tracker expansion boar
6. 2 Enter 0 for OFF 1 for PASSIVE 2 for ACTIVE or 3 for TRAP then press beep 3 Press 0 TOGETHER to end this programming step 3 6 2 He Sync All Devices This programming step is used to allow all cards one move either in or out without causing an APB Violation to be recorded 1 Press 45 and enter the four digit MASTER CODE _ beep 2 Press 1 to Re Sync ALL devices or press 0 to not Re Sync then press beeeeeep 3 The programming sequence will end itself after all cards are re synced 3 6 3 He Sync Individual Devices This programming step is used to re sync a single card only 1 Press 46 and enter the four digit MASTER CODE beep 2 Enter the five digit device number then press beep 3 Press 0 TOGETHER to end this programming step 3 6 4 Reset Facility Counter This programming step is used to reset the facility counter The facility counter keeps track of the number of IN s and OUT s when using APB mode 1 Press 48 and enter the four digit MASTER CODE beep 2 Enter a five digit number that you want the count to start at Example to start at 25 enter 00025 3 Press 0 TOGETHER to end this programming step then press beep 28 3 7 CONTROL BOARD ADJUSTMENTS 1838 Control Board Adjustments 110 210 so 410 Dis O S OC TTTTTTTTTTTTT 14 na 121 nm no
7. 3 6 4 Reset Facility CoUnler 2 n det en e p ER ee Ce Ee a RAD DL Ee d RAT Eb ee E US 3 7 Control Board Adjustments 3 7 1 Master Code SWIICI c ERE eR OR hades Ee ee ed 29 3 7 2 RING PIT iier o terere teste P co eee een E De c hl b D eI Ee e Nr ne co ec eoa 29 3 7 3 Relay 2 Contact Pin 29 Section 4 Operating Instructions 4 1 4 2 User Instructions 4 1 1 Els Ree 31 4 1 2 RF Transmitters 31 4 1 3 RV Re Ell Re rie deeem eR e ee 31 4 1 4 Four Digit Entry Codes et e e e REC n D a d ro P ee pesas 31 System Administrator 4 2 1 Opening from a Remote Location 32 4 2 2 Tracker Board Override Hold Open Commande 32 4 2 3 Relay Check st oec c AE dE hue 32 Section 5 Maintenance and Trouble Shooting 5 1 5 2 Trouble E d DEE 33 5 1 1 RR P M 35 5 1 2 Floor Elevator Security Level Test Programming seen 36 5 1 3 Elevator Board Hardware Test 36 5 1 4 Elevator Board Floor Hardware Test 37 e EE 38 Eero PEUT 39 IMPORTANT NOTICE FCC UNITED STATES This equipment has been tested and found to comply with the limits for a class A digital device pursuant to Part 15 of the FCC Rules and Regulations These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not in
8. 4 DOORKING Owner s Manual 1838 PC Programmable Multi Door Access Controller DoorKing Inc 120 Glasgow Avenue Inglewood California 90301 U S A Phone 310 645 0023 Fax 310 641 1586 www doorking com P N 1838 065 REV C 7 04 Copyright 2003 Doorking Inc All rights reserved Use this manual with the following models only Model 1838 Access Controller REV C or Higher DoorKing Inc reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing Inc to notify any persons of any such revisions or changes Additionally DoorKing Inc makes no representations or warranties with respect to this manual This manual is copyrighted all rights reserved No portion of this manual may be copied reproduced translated or reduced to any electronic medium without prior written consent from Doorking Inc TABLE OF CONTENTS Preface Important ele 6 Important rio TE a zi o 1 PORE 7 Features e b redo bnt ce EE 8 Section 1 Installation 1 1 Installation Guidelines 1 1 1 Mounting Information 1 2 Memory Chip Installation sessi enne rennen nennen Section 2 Wiring EE ite TEE 13 2 1 Wiring Guidelines ccn RED T E es a Ee eee 14 2 2 Terminal ue EE 15 2 3 Wiring Detail 2 3 1 Ringel en E 16 2 3 2 Controller and Expansion Boards 18 17 2 3 3 Controller and Expansion Boards 118
9. 4 lf the high side reach is over an obstruction of 24 inches or less the maximum high side reach allowed is 46 inches above grade to the top of a keypad When used to control a vehicular gate with an automatic gate operator the access control device card reader keypad etc must be mounted a minimum of ten 10 feet away from the gate and gate operator or in such a way that a person cannot operate the device and or touch the gate or gate operator at the same time Be sure that access control devices are installed so that they are not directly in the traffic lane Gooseneck mounting post and kiosks work well for these type systems When planning where to locate the access device take into consideration traffic lane layouts turn around lanes for rejected access conduit runs power availability etc This access system controller contains a number of static sensitive components that can be damaged or destroyed by static discharges during installation or use Discharge any static prior to removing the circuit board by touching a proper ground device Instruct the end user to read and follow these instructions Instruct the end user to never let children play with or operate any access control device This Owner s Manual is the property of the end user and must be left with them when installation is complete FEATURES e Can provide service for up to 3000 system users e Can store up to 8000 card transmitter or digital PIN codes e Sys
10. a 12 0 gt DOORKING INC INGLEWOOD CA 90301 Title Model 1838 Controller Mounting Dimensions Date 7 03 Dwg No M1838 065 1 Rev B 10 1 2 Memory Chip Installation The access controller is shipped with two memory chips packaged in a separate box inside the shipping container The memory chips must be installed for the system to operate CAUTION Do not install the memory chips with power to the system turned on Attempting to install the memory chips with power on will irrevocably damage the chips Memory chips are a static sensitive component Discharge any static electricity from your hands by touching a proper ground device before removing the control board Handle the memory chips with care 1 The large memory chip socket is colored black and is located in the center of the circuit board Be sure that the handle is in the un locked position pointing up Be sure that power to the telephone entry system is off 2 Carefully insert the memory chip into the socket The small half circular indentation on the chip must be to the right CAUTION Installing the memory chip backwards will cause permanent damage to the chip Be sure that the memory chip is seated correctly in the socket then move the lever to the locked position 3 Install the small memory chip in the socket located at the bottom of the circuit board The small circular indentation on the chip must be to the right CAUTION Installing th
11. 0 TOGETHER to cancel the weigand test mode 5 1 3 Elevator Board s Hardware Test This programming sequence is designed for trouble shooting the elevator control board s that may be connected to the access control system This sequence will take approximately four 4 minutes to complete and will check the operation of the CALL relay and then all the odd numbered relays then all the even numbered relays on the elevator control board s This test confirms communication between the 1818 circuit board and the elevator control board s 1 Press 7 6 and enter the four digit master code _ beep 2 Enter the elevator shaft number 1 2 3 or 4 then press beep Once the test starts the CALL relay LED ON will activate and then ALL odd numbered relays will activate and then ALL even numbered relays will activate on the 1st elevator control board After this sequence if more than one elevator control board is connected ALL odd numbered relays and then ALL even numbered relays will activate on the 2nd elevator control board After this sequence ALL odd numbered relays and then ALL even numbered relays will activate on the 3rd elevator control board After this sequence ALL odd numbered relays and then ALL even numbered relays will activate on the 4th elevator control board This sequence will repeat itself ten 10 times 3 Once the test is complete approximately 4 minutes this programming sequence will automatically end itself
12. 151 1838 141 75 75 75 1875 1838 152 1838 142 125 125 125 3125 1838 153 1838 143 250 250 250 6250 1838 154 1838 144 500 500 500 8000 1838 155 1838 145 1000 1000 1000 8000 1838 156 1838 146 2000 2000 2000 8000 1838 157 1838 147 3000 3000 3000 8000 22 3 2 PROGRAMMING WITH A PC Prior to programming the PC Programmable Telephone Entry System with the DoorKing Remote Account Manager for Windows software and the user supplied PC the system must have the MASTER CODE programmed into it The master code cannot be set with the PC and must be programmed from the system keypad 3 2 1 Master Code This programming step sets the system MASTER CODE The master code is the four digit number required to gain access to the system memory You need to know the master code prior to programming the system with the PC or to perform any of the programming functions on the following pages NOTE The master code cannot be programmed from an off site location The master code can only be programmed from the system keypad Factory setting 9999 1 Open the cabinet of the telephone entry system and turn the master code switch the small toggle switch on 2 Enter a four digit master code then press beep 3 Turn the master code switch off and close the cabinet 3 2 2 PC Programming Table The information in the chart will be required when you program the PC programmable access control system from your PC The chart is provided fo
13. Step 3 refer to 3 3 2 to determine which tone open numbers have been programmed momentary open hold open release hold open 1 hour 4 2 2 Tracker Board Override Command The Tracker board override command is used when Tracker expansion boards are connected to the System This command will cause ALL Tracker boards connected to the system to open or unlock the door or gate that they are controlling and will remain in this state until commanded to return to normal operation This feature is useful when management wants to open all gates or unlock all doors perhaps during an emergency situation for example Hold open tone numbers must be programmed for the override command to be functional See 3 3 2 1 Call the telephone number that the system is installed on The 1838 will answer with a short beep 2 Press 1 6 and enter the four digit master code short beep 3 Enter the HOLD tone number short beep 4 Hang up To release the override command repeat the steps above but enter the RELEASE tone number in step 3 4 3 3 Relay Check The access system can be called and a check can be made to determine if any of the relays in the system are in a hold open mode This check can be useful if your gate or door is held open and you suspect that one of the system relays may be the cause 1 Call the telephone number that the system is installed on The system will answer with a short beep 2 Press 1 6 and enter the four digi
14. available to the public The installer or the building owner manager will have to call the Post Office and arrange for the installation of this lock into the Postal Lock Box COMMON N C 1402 Postal Lock Box Installation and Wire Connections POSTAL LOCK BOX MADE BY DOORKING INGLEWOOD CALIF LL LL 6 5 4 5 gt 2 375 4 25 gt ke 3 0 875 DIA n 1 875 INSTRUCTIONS 1 Remove the hole plug from the faceplate of the 1402 lock box 2 Cut the wire tie wrapped around the micro switch 3 Mount the postal lock on the studs The pawl of the lock should depress the micro switch 4 Connect COMMON and the NORMALLY CLOSED switch contacts to main terminals 4 and 6 in the controller NOTE The Arrow Postal Lock IS NOT included with the 1402 lock box This lock is not available to the general public and must be ordered from the local Post Office Arrow Postal Lock DOORKING INC INGLEWOOD CA 90301 Title 1 402 Postal Lock Box Installation and Wire Connections Date 4 03 Dwg No M1838 065 3 Rev 20 SECTION 3 PROGRAMMING IMPORTANT Many of the advanced features available with this access control system cannot be programmed from the system keypad These features include relay hold open time zones security levels anti pass back tables and elevator co
15. check it with a handset If line is noisy problem is with the phone line and not the entry system Check for any shorts to ground behind the circuit board Check for pinched wires near the door hinge Check for 16 volt power shorted to ground Check for phone line shorted to ground Check that phone wires are twisted Check that the proper type of phone wire was used for an outdoor and or underground application Check that all wires speaker keypad etc are isolated from ground Check that the cabinet is properly grounded Be sure that case ground terminal 3 is not used as a low voltage common Check for excessive voltage drop on 16 VAC power Ringing or howling from the speaker Volume is set too high 4 1 Door strike locks on Excessive voltage drop on 16 VAC line Using a transformer with too low VA rating Relay strike time programmed too long 3 3 1 Door strike or gate operator holds open System was given a hold open command Call the system and press the tone deactivate number 5 2 1 System will not answer when called Ring pin is not installed 4 3 Bad phone line or insufficient ring voltage Touch tone 9 will not activate relay Re program tone open number to 9 3 3 2 If phone emits a short pulse rather than a long tone press 9 twice in rapid succession 9 9 Try another phone that is known to work Lower speaker volume 4 1 Relay activates but gate opera
16. enter the four digit MASTER CODE beep 2 Enter the three digit 1 s or O s only postal relay code _ _ then press beep 3 Press 0 TOGETHER to end this programming step beeeeeep 3 3 4 Programming the Directory Code Length This programming sequence sets the directory code length to 1 2 3 or 4 digits If 11 or more user names are going to be programmed into the system the directory code must be at least two digits If 101 or more user names are going to be programmed the directory code must be at least three digits If 1001 or more user names are going to be programmed the directory code must be set to four digits Factory setting is three 3 digits CAUTION This programming sequence will delete all directory codes that have been previously programmed into the system 1 Press 2 0 and enter the four digit MASTER CODE beep 2 Enter the desired directory code length _ 1 2 3 or 4 then press beep 3 Enter 0 then to cancel this command or enter 1 then to confirm this command A long tone beeeeeep will sound when the programming is complete 3 3 5 Single or Multiple Systems This program sequence sets the access control system to operate as a single unit on the phone line or to share the phone line with other units If multiple systems are sharing the same phone line then each one must be set as a multiple system and each must have a unique master code Factory setting Single System 1 Press
17. relay 2 on the 1842 010 circuit board regardless if Tracker expansion boards are used or not If Tracker expansion boards are controlled by relay 2 the four digit entry codes must be set to activate relay 1 lf both relays are used to control Tracker expansion boards then four digit entry codes cannot be used and should not be programmed into the system Under this condition if digital PIN codes are desired use a weigand keypad P N 1815 050 or 1815 051 connected to a Tracker board 3 5 1 Programming Four digit Entry Codes 1 Press 0 2 and enter the four digit MASTER CODE _ beep 2 Enter the directory code 1 2 3 or 4 digits depending on what was programmed in 3 5 1 then press beep 3 Enter the four digit entry code _ _ then press beep 4 Repeat steps 2 and 3 to enter additional entry codes 5 Press 0 TOGETHER to end this programming step beeeeeep 3 5 2 Delete Four digit Entry Codes 1 Press 0 2 and enter the four digit MASTER CODE beep 2 Enter the directory code 1 2 3 or 4 digits depending on what was programmed in 3 5 1 then press beep 3 Press beep Repeat steps 2 and 3 to delete more entry codes 5 Press 0 TOGETHER to end this programming step beeeeeep 3 5 8 Entry Code Ranges Four digit entry codes can be made to activate relay 1 or relay 2 or any combination of relays by programming HI and LOW ranges for each relay Ranges may overlap which will cause more than
18. switch closure across terminals 4 amp 6 will activate relay 1 for its programmed strike time Battery Backup separate batteries required for phone system and weigand terminals 16 Volt 20 VA UL Listed Transformer For 1837 use 16 Volt 40 VA UL Listed Transformer peu 12VDC 14 4 COMMON 13 4 DATA1 12 d DATAO 11 4 Belden 9418 or Equivalent If card reader is lighted Belden 9931 can be used to provide extra wires for light power See Dwg No M1835 065 5 for detail See Elevator Control Board Manual 2348 065 for detail Aux power transformer must be connected Otherwise RS232 elevator control and weigand inputs will not function 16 VAC output can be used to power lights on card readers that have additional lighting for outdoor use Card reader connected to these terminals will operate Relay 1 for its programmed strike time Card reader connected to these terminals will operate Relay 2 for its programmed strike time Relay 2 contact is set N O or N C with a jumper on the circuit board Electric strikes are wired to Normally Open N O contacts magnetic locks are wired to the Normally Closed N C contacts 12vpc 10 COMMON 9 DATA1 8 i4 DATA 0 i Power for electric strikes or magnetic locks is not provided by the System Use a separate UL listed power supply Auxiliary and Elevator Control terminals are not available on the 1834 controller Use 18 AWG wire f
19. 0 4 and then enter the four digit MASTER CODE Deen 2 Enter 0 beep for a single system or 1 beep for multiple systems 3 Press 0 TOGETHER to end this programming step beeeeeep 25 3 4 PROGRAMMING DEVICE CODES The PC programmable access control system must be equipped with a MemPLUS chip to program device codes into its memory Device codes must be five 5 digits in length and are typically card and transmitter codes Each device code that you enter is assigned to the directory code that you select Up to 25 device numbers can be entered under a single directory code up to a maximum of 8 000 for the system You cannot duplicate device codes 3 4 1 Programming Device Codes This program sequence enters device card transmitter digital codes into the system memory 1 Press 7 0 and enter the four digit MASTER CODE beep 2 Enter the directory code that the device code is to be assigned to 1 2 3 or 4 digits depending on what was programmed in 3 5 1 then press beep 3 Enter the five digit device code then press beep 4 Repeat steps 2 and 3 to enter additional device codes 5 Press 0 TOGETHER to end this programming step beeeeeep 3 4 2 Deleting Device Codes This program sequence deletes individual device codes 1 Press 7 1 and enter the four digit MASTER CODE beep 2 Enter the directory code 1 2 3 or 4 digits depending on what was programmed in 3 5 1 then press beep 3
20. 18 2 3 4 RS 232 Cable Conpnecthon EEN 2 3 5 Postal Lock Box Installation amp Wiring Section 3 Programming 3 1 General Programming Information 3 1 1 Programming With a PG 31 rr nte hi ene n HE he ee retine 3 1 2 Programming from the Keypad 3 1 3 System Memory occa toe C dag cde d a C epa D D PE et 3 2 Programming with a PC 3 2 1 Master Gode RERO REUS d E aeta 23 3 2 2 PC Programming Table coca teet itr AEN d AE 23 3 3 General Programming 3 3 1 Relay Strike Time nio Get e arreter e UO Eee ie 3 3 2 Tone Open Numbers rre ne E ER Ra ERE REED RR E N 3 3 3 Postal Switch sse 3 3 4 Programming the Directory Code Length 3 3 5 Single or Multiple Systems AAA 3 4 Device Codes 3 4 1 Programming Device Codes sse nen eere 26 3 4 2 Deleting Device Codes esses nennen nennen nennen nns e trennen ennt 26 3 4 3 Enabling Facility Codes i aate ee e eer a eb nl gt i Yee eris 26 3 4 4 Programming Facility Codes nennen enne nennen 26 3 5 Four digit Entry Codes 3 5 1 Programming Four digit Entry Codes essent 27 3 5 2 Delete Eour digit Entry Codes 2 27 3 5 3 Entry Code Ranges ssessssesisseisiisiiisineistutintutknt utku tn katkat ENEAEAEANANEANEAEANEAEEAEAEnEA Ennan nnan annene 27 3 6 Anti Pass Back 3 6 1 Programming Anti Pass Back Mode nennen nennen neret 28 3 6 2 Re Sync All Devices 3 6 3 Re Sync Individual Devices
21. 32 Press 0 5 and enter the four digit MASTER CODE beep Press 1 to set relay 1 or 2 to set relay 2 tone numbers Enter the four digit tone open number code then press beep Repeat steps 2 and 3 to set the other relay tone open numbers Press 0 TOGETHER to end this programming step beeeeeep Qi eae Nae DIGIT FUNCTION 1 Momentary activation Relay will activate for the programmed strike time 3 3 1 Relay hold Relay will activate and remain activated until commanded to release Relay release Deactivates the relay hold command AJOJN Relay hold 1 hour Relay will activate for 1 hour and then will automatically deactivate itself 24 3 3 3 Postal Switch This programming sequence sets that relay s will activate when the postal switch input is activated on the access control system The system can be programmed so that only one relay will activate or any combination of relays will activate To cause a relay to activate enter a 1 in it s respective character slot or enter a zero to not activate the relay Any combination of 1 s or 0 s is permissible For example entering 010 in step 3 will cause only relay 1 to activate Entering 011 will cause both relay 1 and relay 2 to activate Factory setting 010 NOTE Although you are setting the postal switch activation for two relays only you must enter a three digit code in step 3 Always use 0 as the first digit T Press 5 0 and
22. 351 010 Expansion Boards 1 16 DATA 0 e SE LL z EE E ob 2 n Auxiliary Terminals 12VDC COMMON DATA 1 DATAO 5 t S o co e co o a c s 2 a2 S o gt G s o E E eo gt E o D Controller main terminals 13 14 tc DI l o tc LE Z o o co ceo T N co T i co Le e ce Le NOTES Controller main terminals 15 16 17 16 VAC 2351 01 Main Terminal A Central Office phone line touch tone loop start A switch closure across terminals 4 amp 6 will activate relay 1 for its programmed strike time Battery Backup separate batteries required for phone system and weigand terminals A 16 Volt 20 VA UL Listed Transformer 2351 01 A For 1837 use 16 Volt 40 VA UL Listed Transformer Belden 9931 or Equivalent Shield runs continuous Float the shield do not connect shield to 2351 010 board common Belden 9418 or Equivalent If reader is lighted Belden 9931 can be used to provide extra wires for light power Aux power transformer must be connected Otherwise RS232 elevator control and weigand inputs will not function Communication cable to additional boards is connected in paral
23. Enter the five digit device code then press beep 4 Repeat steps 2 and 3 to delete additional device codes 5 Press 0 TOGETHER to end this programming step beeeeeep 3 4 8 Enabling Facility Codes This program sequence allows you to use enable or not use disable facility codes 1 Press 7 2 and enter the four digit MASTER CODE _ _ beep 2 Enter 0 to disable facility codes or enter 1 to enable facility codes then press beep 3 Press 0 TOGETHER to end this programming step beeeeeep 3 4 4 Programming Facility Codes This program sequence enters device facility codes into the system memory Up to 10 facility codes reference numbers 0 through 9 may be programmed Valid facility codes are 000 255 Press 7 3 and enter the four digit MASTER CODE beep Enter the first facility code reference number _ 0 9 then press beep Enter the three digit facility code then press beep Repeat steps 2 and 3 to enter additional facility codes Press 0 TOGETHER to end this programming step beeeeeep e Pe Go ea 26 3 5 FOUR DIGIT ENTRY CODES A DoorKing slave keypad P N 1814 075 is required if four digit entry codes are going to be used to access a door or gate It is important to understand that four digit entry codes are not the same as a five digit PIN Personal Identification Number code inputted to the system from a weigand keypad Four digit entry codes can only activate relay 1 or
24. OO0000000000000 SEET WE IT A A B Ta A e 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 o go 9 Og o OO E IO Op 9 pO IO E Master Code Toggle Switch fA Ring Pin Relay 2 Contact Normally Open NO Normally Closed NC Jumper A Main Terminal Strip A Auxiliary Terminal Strip A Elevator Control Terminal Strip A RS 232 Terminal Strip DOORKING INC INGLEWOOD CA 90301 Keypad Pins Title 1838 Board Adjustments Date 4 03 Dwg No M1838 065 4 Rev 29 3 7 1 3 7 2 3 7 3 Master Code Switch The master code switch is left in the off position for normal operation Turn the master code switch on when setting the system master code See programming instructions to set the system master code If the master code switch is turned on and a new master code is not entered the system will sound a long tone after approximately 30 seconds This tone will continue every 30 seconds until a new master code is entered or until the switch is turned off Ring Pin The ring pin is labeled RING on the control board This shorting pin must be installed to allow the system to answer any calls placed to it If remote programming or remote relay operation is to be used the shorting pin must be installed Removing the shorting pin will cause the system to never answer any call placed to it
25. allation and Wiring manual for detailed information on wiring the elevator control boards to this system and to the elevator push button control panel 13 2 1 WIRING GUIDELINES Do not run high voltage 115 V power lines and communication lines in the same conduit These should be in separate conduits at least six 6 inches apart Be sure that all phone line wiring is twisted and completely isolated from ground Use only the supplied 16 5 VAC or U L listed equivalent to power the access control system Do not power any other devices electric strikes magnetic locks lights etc from this transformer Do not run 16 VAC access control system power lines over 200 feet It is advisable to keep these wires as short as possible Use 18 AWG wire for wire runs up to 100 feet and 16 AWG wire for wire runs up to 200 feet Install a low voltage surge suppresser DoorKing p n 1878 010 or equivalent to help protect the entry system from power surges Use Belden 9418 4 conductor Belden 9931 6 conductor or equivalent for all wiegand device wiring Do not use twisted pair type wire with wiegand format Float the shield at the wiegand device Do not connect the shield to the wiegand device common Wiegand wire runs are 500 feet maximum A 12 volt 8 amp hour gel cell battery DoorKing p n 1801 008 can be installed in the system to provide stand by power in the event of a power outage Two batteries are required one for the system power and one
26. d Provides a weather resistant lockable enclosure for up to four 4 Tracker expansion boards and includes convenience outlets for four 4 accessory transformers 38 5 3 LOG TABLES Complete the information in the tables on the following pages to maintain a record of the information that has been programmed into the access control system if the system IS NOT being programmed from a PC If PC programming is being utilized there is no reason to maintain these log sheets since the PC will maintain a complete record of the information that has been programmed Make copies of the user log sheet so that you have enough to complete a listing of all users and data Enter the information as shown in the example below DIR is the user s unique directory code and can be 1 to 4 digits 3 5 1 Enter the user s four digit entry code 3 7 1 in the ENT field if they are used Enter the user s unique device code 3 6 1 in the DEVICE field if access control devices Transmitters cards etc are used Enter the SEC LEVEL Security Level FL Floor and ER Elevator Reference numbers as required NAME PHONE DIR ENT DEVICE SEC LEVEL FL ER Smith John 765 0000 173 3812 04231 02 14 2 MASTER CODE 3 2 1 RELAY STRIKE TIME 3 3 1 RELAY 1 RELAY 2 TONE OPEN NUMBERS 3 3 3 RELAY 1 RELAY 2 MOMENTARY ACTIVATION CONTINUOUS ACTIVATION RELEASE ACTIVATE 1 HOUR
27. e memory chip backwards will cause permanent damage to the chip Be sure that the memory chip is seated correctly in the socket 1838 Series Circuit Boards Memory Chip Location pm E Be LIIIIIIITIUTIIIII e o V CA ol TTTTTITITTITITITTIT I ja g A Lo Dimple on chip must be towards the right DOORKING INC INGLEWOOD CA 90301 Title 1838 Series Memory Chip Location Date 4 03 Dwg No M1838 065 2 Rev A 11 12 SECTION 2 WIRING Prior to installing wiring to the access control system we suggest that you become familiar with the instructions illustrations and wiring guidelines in this manual This will help insure that you installation is performed in an efficient and professional manner The wiring of the access control panel is an extremely important and integral part of the overall access control system Use proper wire for the communication line power wires and be sure that the system is properly grounded Check all local building ordinances and building codes prior to installing this system Be sure your installation is in compliance with local codes WARNING If this access control system is used to control a vehicular gate with an automatic gate operator the access devices card reader keypad etc must be mounted a minimum of ten 10 feet away from th
28. e gate and gate operator or in such a way that the user cannot come into contact with the gate or gate operator when using the entry device If the entry device has been installed closer to the automated vehicular gate do not proceed with any wiring until the device has been moved and re installed so that it is in compliance with these instructions Use only the supplied transformers or U L listed equivalent to power the access control system and any wiegand input devices 16 5 VAC 20 VA Do not power any other devices electric strikes magnetic locks etc from these power transformers For wire runs up to 100 feet use 18 AWG 600 volt insulated wire For wire runs up to 200 feet use 16 AWG 600 volt insulated wire Power wires are susceptible to noise and hum pickup therefore it is preferable that you keep power wire runs as short as possible This access control system contains a number of static sensitive components that can be damaged or destroyed by static discharges during installation or use Discharge any static prior to removing the circuit board from the lobby panel by touching a proper ground device If Tracker expansion boards are being used with this system refer to the Tracker Installation and Wiring manual that came with the Tracker expansion boards for detailed information on wiring Tracker boards to the PC programmable access control system If Elevator Control is used with this system refer to the Elevator Control Inst
29. e time to 00 for Tracker boards 1 8 If more than 8 Tracker boards are being used set Relay 1 strike time to 00 for Tracker boards 9 16 Factory setting for relay strike times are Relay 1 01 Relay 2 01 Press 0 3 and enter the four digit MASTER CODE beep Press 1 to set relay 1 or 2 to set relay 2 strike time Enter the two digit strike time 00 99 then press beep Repeat steps 2 and 3 to set other relay strike times Press 0 TOGETHER to end this programming step beeeeeep Qr E IN 3 3 2 Tone Open Numbers These steps will program the tone open numbers for relays 1 and 2 You will need to enter a four digit number see chart below to set the relay functions If a function is not desired enter in place of a number For example if you want the relay to have a momentary activation function only and you want the relay to activate when the number 9 is pressed on a touch tone phone after calling the System enter 9 in step 4 Do not duplicate tone open numbers i e don t set relay 1 and 2 tone open numbers all to 9 If Tracker expansion boards are connected to the system there is no need to set a momentary open tone open number for the tracker control relay s However you may want to set HOLD and DEACTIVATE tone numbers which will allow management to have a function to automatically unlock all doors gates controlled by a Tracker board refer to 5 2 2 Factory setting is Relay 1 9876 Relay 2 54
30. for the auxiliary terminal power Proper grounding of this system is a requirement The use of surge suppressers can significantly reduce the chance of component failure because of static charges or surges To be effective ground connections should be made with a minimum 12 AWG 600 volt insulated wire to a ground point within 10 feet of the access control system The ground point must be at an electrical panel a metallic cold water pipe that runs in the earth or a stainless steel grounding rod driven at least ten 10 feet into the soil Be sure that you use proper wire that has an insulation rated for an underground environment All wires should be placed in conduits Proper pre planning can greatly ease the installation and wiring of this system Always check with the local building code to determine the type of wire required in your municipality 2 2 TERMINAL DESCRIPTIONS MAIN DESCRIPTION 1 Phone Line Connection 800 ft maximum with 24 AWG wire 1600 ft maximum with 22 AWG wire 2 Phone Line Connection 800 ft maximum with 24 AWG wire 1600 ft maximum with 22 AWG wire 3 Earth Ground Only 4 Switch Input A closure between terminals 4 and 6 will cause the designated relay s to activate for the programmed strike time The Postal Switch is connected here 5 Not Used 6 Common for switch input speaker and battery negati
31. ipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate DOC Registration Number 1736 4528 A Notice The Load Number LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the sum of the load numbers of all the devices does not exceed 100 Notice DoorKing does not provide a power transformer on units sold into Canada Use only transformers that are CSA listed to power this entry system The model 1838 requires a 16 5 volt 20 VA transformer Listing This product has been tested to and found to be in compliance with the U L 294 Safety Standard by Intertek Testing Services NA Inc a Nationally Recognized Testing Laboratory and is ETL listed IMPORTANT INFORMATION Prior to beginning the installation of the access control system we suggest that you become familiar with the instructions illustrations and wiring guidelines in this manual This will help insure that you installation is performed in an efficient and professional manner The proper installation of the access controller is an extremely impo
32. lel Allows teeing of communication cable for optimal cable routing Power for door strikes or magnetic locks is not provided by the system It must be AA provided by an external power supply A No connection at controller PWR INPUT See Dwg No M1835 065 5 for DOORKING INC INGLEWOOD CA 90301 detail Title Detail Wiring 30 Series Controller to 2351 010 Expansion Boards 1 16 A EARTH Ground Date 7 04 Dwg No M1835 065 4 Rev B 18 2 3 4 RS 232 Cable Connection P N 1818 040 RED BLACK WHITE V BROWN GREEN oi ol oi Connector on 30 Series O 4 Circuit Boards o 5 O 6 BOARD DB 9 DB 25 TERMINALS PINS PINS FUNCTION 1 3 2 Transmit Data 2 2 3 Receive Data 3 7 4 Request to Send 4 8 5 Clear to Send 5 5 7 Signal Ground Shell 6 Not Used DOORKING INC INGLEWOOD CA 90301 Title Detail Wiring 30 Series RS 232 Connector Date 3 03 Dwg No M1835 065 5 Rev A 19 2 3 5 Postal Lock Box Installation amp Wiring Optional At some locations such as gated communities it may be necessary to provide access to the mail carrier so that they can deliver the mail Mail carrier access can be provided by the installation of an Arrow Postal Lock into a DoorKing Postal Lock Box p n 1402 080 This is the same lock that the Post Office uses for gang mail boxes These locks are not
33. ntrol options If any of these features are used the system must be programmed with the DoorKing Remote Account Manager for Windows software VERSION 5 4 Refer to the software User s Manual for more information on these features We strongly suggest that you read these programming instructions in their entirety before beginning any programming of this access control system 3 1 GENERAL PROGRAMMING INFORMATION The DoorKing PC Programmable Access Control System is primarily programmed by using the DoorKing Remote Account Manager for Windows software and the user supplied PC by either RS 232 connection or by modem however it can also be programmed from the keypad in the system When programming from an off site location with a PC the RING pin must be installed on the circuit board The PC programmable access control system has two relays on the circuit board both of which are programmable for any function required These relays are designated as Relay 1 R 1 and Relay 2 R 2 If Tracker expansion boards are used with this system it is very important that you understand the function of these three relays The wiegand input auxiliary terminals also the Tracker board input terminals will cause R 1 or R 2 to activate Therefore if Tracker expansion boards are used with this System R 1 and R 2 are designated as Tracker board command CMD relays with R 2 controlling tracker boards 1 through 8 system relays 3 10 and R 1 controlling tracker boa
34. o perform this test 1 Open the cabinet of the access control system and locate the RS 232 terminals in the upper right hand corner of the control board 9 OI Press Short terminal 1 to terminal 2 using the first piece of wire Short terminal 3 to terminal 4 using the second piece of wire Press 1 7 and enter the four digit master code _ beep PASS Along tone will be heard Beeeeeep FAIL Two short tones and then a long tone will be heard Beep Beep Beeeeeep 6 Remove the jumper wires from the terminal after performing this test 35 5 1 2 Floor Elevator Security Level Test Programming This programming sequence is included for troubleshooting the elevator control board s only It allows you to enter basic information for troubleshooting purposes You will need the Elevator Control Installation Manual for additional information regarding troubleshooting the elevator control board s 1 Press 4 2 and enter the four digit master code _ _ beep 2 Enter a know directory code that has been programmed into the system 1 2 3 or 4 digits depending on the number programmed in 3 3 4 then press beep 3 Enter a five digit number that represents a two digit floor number 01 64 a single digit elevator reference number 1 8 and a two digit security level number 00 30 then press beep 4 Repeat steps 2 and 3 to program additional floor numbers elevator reference and security level codes 5 Press
35. o the system SECTION 1 INSTALLATION If you are going to use a telephone line with this controller order it at least two weeks prior to the planned installation date This will assure that a phone line is available when the unit is installed The telephone company will require the following information from you Type Touch Tone Loop Start Ringer Equivalence 0 0A Jack Type RJ11C FCC Registration US DUF6VT 12874 OT T DOC Canada 1736 4528 A Electrical Listing Complies with U L 294 ETL Listed 1 1 Installation Guidelines 1 Open the cabinet of the access controller and disconnect the keypad ribbon cable from the main circuit board 2 Remove the 6 32 x 1 2 round head screws from the right side of the circuit board Remove the circuit board by gently pulling it out of the main terminal edge connector CAUTION the circuit board contains static sensitive components Discharge any static electricity from your hands by touching a proper ground device before removing the circuit board Place the circuit board where it will not be damaged 4 Mount the access controller cabinet using 8 32 screws The access controller has four 8 32 blind pems installed in each corner See page 10 Route wiring into the cabinet Do not apply any power at this time Clean out the cabinet Be sure that all dirt metal and or wood debris is removed from the cabinet and that the terminal strip edge connector is clean and free of any loose pa
36. one relay to activate if this is desired For example if the low boundary for relay 1 and 2 is 2000 and the hi boundary is 3000 for relay 1 and 4000 for relay 2 then entry codes between 2000 and 3000 will activate both relays and entry codes between 3001 and 4000 will only activate relay 2 Press 1 2 and enter the four digit MASTER CODE beep Press 1 to set relay 1 or 2 to set relay 2 boundaries Enter the four digit low boundary _ __ then press beep Enter the four digit high boundary then press beep Repeat steps 2 3 and 4 to set the other relay boundaries or proceed to step 7 Press 0 TOGETHER to end this programming step beeeeeep Q OV e M rcm 27 3 6 ANTI PASS BACK 1833 1835 1837 only with APB CHIP SET The programming steps below will allow you to set up and program some basic functions for the anti pass back feature However you must set up the IN and OUT relay programming table in the Remote Account Manager software version 5 4 Anti Pass Back tables cannot be set from the keypad Refer to manual 1835 066 3 6 1 Programming the Anti Pass Back Mode Anti Pass Back APB can be set to operate in one of three different modes PASSIVE APB records an APB Violation and will allow entry or exit ACTIVE APB records an APB Violation and will not allow entry or exit TRAP APB records an APB Violation and will allow entry but not exit ech Press 43 and enter the four digit MASTER CODE _ beep
37. or runs up to 100 Ft Use 16 AWG wire for runs up to 200 Ft NOTES Relay 0 is not available on the 1834 or 1838 controller ao NEG i2 VDC INPUT A POS12VDCINPUT 3i pPpePPPPPPRPPPP 5 P PDPD 1833 1834 1835 1837 1838 CONTROLLER BASIC DOOR CONTROL RELAY 0 NORMALLY OPEN RELAY 0 NORMALLY CLOSED RELAY 0 COMMON 12 VDC BATT INPUT 12 VDC BATT INPUT VV 1 Main Terminal To Control PP E 1 RELAY 1 NORMALLY OPEN RELAY 1 NORMALLY CLOSED RELAY 1 COMMON VVV Reader Input RELAY 2 CONTACT RELAY 2 COMMON DOORKING INC INGLEWOOD CA 90301 Title Detail Wiring 30 Series Controller Date 7 04 Dwg No M1835 065 2 ev B 16 2 3 2 Controller amp Expansion Boards 1 8 30 Series Controller to 2351 010 Expansion Boards 1 8 Detail Wiring i RS 232 Elevator 1 Connection Control A i EELER SYSTEM RELAY 1 SYSTEM RELAY 2 S S o Ei COMMON 9 DATA1 8 DATAO 7 Relay 0 is not available on the 1838 controller Controller main terminals 13 14 1833 1835 1837 1838 CONTROLLER NOTES Controller main terminals 15 16 17 Board 1 System Relay 3 Board 2 System Relay 4 NEG 12 VDC INPUT 44 POS 12 VDC INPUT A
38. r you to record the information that has been programmed in the preceding steps Model Number Master Code Memory Size Chip Type enter number circle one circle one 1838 25 75 125 250 Standard 500 1000 2000 3000 APR STOP If the access control system is to be programmed from a PC no other programming is required at the system itself Complete the chart in section 3 2 2 as this information will be required when programming the unit from your computer Refer to the Remote Account Manager for Windows software manual for additional programming information Continue with the remaining sections in this chapter if the system will be programmed from the keypad If the factory setting matches your need there is no reason to reprogram that section Remember that relay hold open time zones security levels and elevator control functions can only be programmed from the Remote Account Manager software If any of these features are being used do not proceed with any other programming steps in this manual 23 3 3 GENERAL PROGRAMMING Proceed with the programming steps on the following pages only if PC programming will not be used 3 3 1 Relay Strike Time These steps will program Relay 1 and Relay 2 strike times Strike times can be programmed from 1 4 second enter 00 in step 4 up to 99 seconds by entering the desired time in seconds If Tracker expansion boards are going to be used with this system set Relay 2 strik
39. rds 9 through 16 system relays 11 18 Refer to the Remote Account Manager User s Manual for more information on Tracker board relay numbering scheme and designations The Anti Pass Back feature requires the use of APB chips installed in the access control system Anti Pass Back will not function with a standard chip set 3 1 1 Programming with a PC Prior to programming the system with a personal computer and the DoorKing Remote Account Manager for Windows software there is certain information that you must know and must program into the system before the computer can communicate with the system See page 23 to set up the access control system for PC programming Programming the system with a PC may be accomplished either by modem or by direct connection using the RS 232 communications terminal on the circuit board Using the RS 232 communications terminal will require the use of a cable with a DB 9 connector on one end DoorKing P N 1818 040 and the DoorKing Remote Account Manager for Windows software VERSION 5 4 21 3 1 2 Programming from the Keypad Follow the programming instructions as described in each section of this manual The system will prompt you with short tones beep when programming steps have been followed correctly and with a long tone beeeeeep when the programming step is ended It is highly recommended that you complete the user listing in the appendix prior to starting any programming from the keypad This listing
40. rs should be instructed to keep their unique code secret Telling other persons their code or allowing other persons to use their code compromises security and defeats the purpose of the system 4 1 4 Four Digit Entry Codes Four digit entry codes provide a means for a person to gain access by using a four digit code entered on a slave keypad connected to the controller The four digit code will activate either relay 1 relay 2 or both relays depending on the boundaries that have been programmed in 3 5 3 1 Press and then enter the four digit code on the slave keypad If management decides to utilize entry codes system users should be instructed to keep their unique code secret Telling other persons their code or allowing other persons to use their code compromises security and defeats the purpose of the system 31 4 2 SYSTEM ADMINISTRATOR INSTRUCTIONS The system administrator can perform the following operations from a remote location using a touch tone telephone if the optional telephone line has been connected to the 1838 controller You must know the phone number of the line that the system is installed on and the system master code 4 2 1 Opening the Door Gate From A Remote Location 1 Call the telephone number that the system is installed on The 1838 will answer with a short beep 2 Press 16 and enter the four digit master code _ _ short beep 3 Press the desired tone open number _ short beep 4 Hang up Note
41. rtant and integral part of the overall access control system Check all local building ordinances and building codes prior to installing this system Be sure your installation is in compliance with local codes When used to control a door or pedestrian gate try to locate the access controller as near as possible to the entry point The unit should be mounted on a rigid wall to prevent excessive shock and vibration from closing doors or gates Continuous vibration and shock from slamming doors or spring loaded pedestrian gates will damage the circuit board Under no circumstances should the unit be mounted directly to a moving door or gate ADA mounting requirements for door control The mounting of the access control device card reader keypad etc shall be in such a way that it is readily usable by a person sitting in a wheelchair with an approximate eye level of 45 inches and shall comply with the following requirements 1 If the clear floor space allows only forward approach to the device the maximum high forward reach allowed is 48 inches above grade to the top of a keypad 2 f the high forward reach to the system is over an obstruction of greater than 20 inches but less than 25 inches the maximum high forward reach allowed is 44 inches above grade to the top of a keypad 3 If the clear floor space allows parallel approach by a person in a wheelchair the maximum high side reach shall be 54 inches above grade to the top of a keypad
42. rticles 7 Re install the circuit board into the cabinet by gently pushing the circuit board terminals into the edge connector CAUTION the circuit board contains static sensitive components Discharge any static electricity from your hands by touching a proper ground device before removing the circuit board 8 Secure the circuit board to the cabinet using the screws removed in step 2 9 Plug the keypad ribbon cable into the circuit board The cable points to the left e oo WARNING If this access control system is used to control a vehicular gate with an automatic gate operator the access control device must be mounted a minimum of ten 10 feet away from the gate and gate operator or in such a way that a person cannot operate the access control device and touch the gate or gate operator at the same time 1 1 1 Mount Information If used to control a door or pedestrian gate try to locate the access controller as near as possible to the entry point The unit should be mounted on a rigid wall to prevent excessive shock and vibration from closing doors or gates Continuous vibration and shock from slamming doors or spring loaded pedestrian gates will damage the circuit board Under no circumstances should the unit be mounted directly to a moving door or gate 00r 0 6 Sc OL 4 0 lt 875KO 3 Places 1 125 KO 2 Places
43. stalled and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Registration Number DUF6VT 12874 OT T DOC CANADA The Canadian Department of Communications label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements The Department does not guarantee the equipment will operate to the users satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable means of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water p
44. t master code _ _ _ short beep 3 The system will emit a series of short tones if the relay is in a continuous activation mode Relay 1 activated beep pause beep pause Relay 2 activated beep beep pause beep beep pause 4 Press the programmed tone number _ to deactivate the relay short beep The system will automatically hang up 32 SECTION 5 MAINTENANCE The DoorKing 1838 access controller is essentially a maintenance free device When the unit is properly installed it should provide years of trouble free service Maintenance is limited to updating the directory and phone number and or card transmitter codes as users are added and deleted from the system 5 1 TROUBLE SHOOTING If problems should develop with your access control system refer to the trouble shooting guide on the following pages to try and correct any problems Our experience has shown that a majority of reported problems are actually programming related and can be corrected on site If problems persist and they cannot be corrected contact your authorized DoorKing dealer for assistance Before performing any trouble shooting check the following 1 Have a good VOM meter handy to check voltages and continuity 2 Have a telephone test set DoorKing p n 1800 050 or equivalent to check the telephone line Noise on the phone line will cause problems with the entry system 3 Be sure that the entry system case is properly grounded 4 Be sure tha
45. t the telephone wires are twisted 5 A hum on the system indicates that the phone line or 16 VAC power lines may be grounded Check to be sure that the phone lines or power lines are not shorted to ground 6 Check the 16 VAC system power Be sure that the transformer is properly rated 20 VA Keep the wire run from the transformer to the entry system as short as possible Use 16 or 18 AWG 600 volt insulated wire only The importance of proper power wiring cannot be over stressed 7 Isolate the access controller Disconnect any external devices such as Tracker expansion boards elevator control boards RS232 connection card readers RF receivers keypads etc which may affect the operation of the controller 33 SYMPTON POSSIBLE SOLUTION S Cannot get into programming mode Wrong master code entered Start over Waiting too long between pushing buttons Enter information quicker Keypad is not plugged into board correctly Cable points to the left Memory chips are installed backwards System emits a long tone and cancels programming Keypad is dead Waiting too long between pushing buttons Forgetting to press first when programming No power Check for 16 VAC input power Check that the keypad is properly connected to the circuit board The cable on the plug points to the left when connected to the circuit board Buzz or noise on the phone line Disconnect the phone line from the system and
46. tem can be programmed via modem or RS 232 interface with the Remote Account Manager for Windows software included with the unit Programming via RS 232 requires an additional cable that is not included with the unit P N 1818 040 e Transaction buffer stores the last 8000 events and has its own backup power source to retain memory during power outages e View LIVE Transactions Requires RS 232 connection to user supplied PC e 31 security levels total security level 00 always denies entry security level 01 always admits entry with 29 programmable security levels each with four time zones allows you to control and restrict user access as needed e Programmable holiday schedule e Facility codes can be enabled or disabled Store up to 10 different facility codes e True Anti Pass Back feature Requires APB chip set e Two internal relays allow the system to control two entry points e System can be expanded to control up to 16 entry points Tracker expansion boards are required one for each additional entry point and are not included with the system Tracker boards also provide output for door ajar and forced entry alarms e Optional elevator control board s can control up to four elevators with each elevator serving up to 64 floors e System will interface with selected models of DKS DoorKing vehicular gate operators to provide gate operator information and data requires a Tracker board for each gate operator that is to send data t
47. tor will not open Re program relay strike time for a longer period 3 3 1 Check wiring to gate operator Check gate operator Postal switch will not activate relay Be sure that the wire tie has been clipped off the postal switch Be sure that the relay has been programmed for postal switch input 3 3 3 Be sure postal switch is connected properly 34 SYMPTON POSSIBLE SOLUTION S Four digit entry codes will not work Forgetting to press first Re program the entry code ranges 3 5 3 Entry codes will not activate relay 1 Entry codes will not activate relay 2 Re program relay 1 low and high ranges 3 5 3 Re program relay 2 low and high ranges 3 5 3 System emits a beep every 30 seconds Master code switch is in the ON position 4 2 System emits 2 short beeps when powered up The memory chip size small chip and the main memory storage ship large chip do not match in memory size By pressing 1 the main memory storage chip will be matched to the memory size chip All data in the main memory will be erased when this function is performed System emits 3 short beeps when powered up The small chip in the PC board socket is for a telephone entry system and cannot be used in the access control system 5 1 1 RS 232 Test This test procedure will check the RS 232 hardware to determine a pass or fail mode You will need two short pieces of wire t
48. ve 7 Speaker Output 8 Not Used 9 Not Used 10 Not Used 11 Not Used 12 Not Used 13 Relay 2 Common 30 Volt 3 Amp maximum 14 Relay 2 Contact 30 Volt 3 Amp maximum 15 Relay 1 Common 30 Volt 3 Amp maximum 16 Relay 1 Normally Closed 30 Volt 3 Amp maximum 17 Relay 1 Normally Open 30 Volt 3 Amp maximum 18 Back up Battery POSITIVE connect negative to terminal 6 19 16 VAC Input Power 20 VA minimum 100 ft maximum with 18 AWG wire 200 ft maximum with 16 AWG wire 20 16 VAC Input Power 20 VA minimum 100 ft maximum with 18 AWG wire 200 ft maximum with 16 AWG wire AUXILIARY DESCRIPTION 1 16 VAC Input Power 20 VA 2 16 VAC Input Power 20 VA 3 Back up Battery POSITIVE 4 Back up Battery NEGATIVE 5 16 VAC Output 6 16 VAC Output 7 DATA 0 Card Reader 2 8 DATA 1 Card Reader 2 9 COMMON Card Reader 2 10 12 VDC Power Card Reader 2 11 DATA 0 Card Reader 1 12 DATA 1 Card Reader 1 13 COMMON Card Reader 1 14 12 VDC Power Card Reader 1 ELEVATOR DESCRIPTION DATA 1 connect to Elevator Control Board 2348 010 Terminal 20 DATA 0 connect to Elevator Control Board 2348 010 Terminal 21 COMMON connect to Elevator Control Board 2348 010 Terminal 22 15 2 3 WIRING DETAIL 2 3 1 Controller Only 30 Series Controller Detail Wiring i ELEVATOR CONTROL 2348 010 Central Office phone line touch tone loop start A
49. will provide you with the information needed to complete the manual programming sequence This symbol _ in the programming steps indicates numbers that you will need to enter one number per symbol When programming from the keypad after each programming step is performed correctly a short tone beep will be heard When the programming session is ended a long tone beeeeeep will be heard NOTE Relay hold open time zones security levels anti pass back IN OUT tables anti pass back re sync schedules holiday schedules and elevator control functions cannot be programmed from the system keypad These functions can only be programmed from a PC using the Remote Account Manager software version 5 4 3 1 3 System Memory Prior to starting the programming of the PC programmable access control system you must know the memory capacity and type of the EEPROM chips that are installed in the unit This can be determined by inspecting the small chip that has a tag listing the memory size on it and will be labeled APB if anti pass back is enabled This memory size determines the number of users vendors four digit entry codes and device codes that can be stored in the system APB indicates that the chip set has anti pass back capability The table shows the valid numbers available with each memory level Part Number System User Entry Code Device Standard APB Memory an Capacity sere 1838 150 1838 140 25 25 25 625 1838

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