user manual - Harris Communications
Contents
1. FA t CALLER ID Model G99M OWNER S MANUAL 260H006 Caller ID Parts Check List 1 CALLER ID UNIT 2 SEVEN FOOT LINE CORD 3 AC DC ADAPTER WITH FIVE FOOT CORD First Time Installation 1 Before you connect the Caller ID unit to your telephone locate the DC plug on the rear of the unit and the AC DC adapter that came with your unit The length of the cord on the AC DC adapter is approximately five feet You must place your unit within five feet of an AC outlet 2 Plug the AC adapter into an AC outlet near your phone jack 3 Attach the DC adapter plug into the back of the Caller ID unit As a backup power source you may also install 3 AA batteries not included into the Caller ID unit If you install batteries make sure to follow the diagram printed on the inside of the battery compartment Batteries will prevent the loss of memorized calls if a loss of AC power to the unit should occur but batteries should not be used as the primary power source A battery symbol will appear on the LCD Display when the batteries are low and need to be changed 4 Plug one end of the cord into the unit where it is labeled TO LINE 5 Unplug the cord from the wall jack that currently goes to your telephone Plug this cord into the unit where it is labeled TO PHONE 6 Next take the line cord from the Caller ID unit that is plugged into the TO LINE jack on the unit and plug this into the wall jack 7 Check for a dial to2. TROUBLESHOOTING section of this guide IMPORTANT NOTE The answering machine must be set to answer after 3 or more rings for the Caller ID unit to receive data Displaying Incoming Calls Once your Caller ID unit has been powered up and attached correctly see above your unit is ready to receive and display incoming calls Note You must also contact your local telephone company to subscribe to and activate your Caller ID service The Caller ID unit stores the calling numbers and calling times in the call memory The Caller ID unit also displays and stores the caller s name if the callers name is transmitted For each call the screen will display the following information a 12 00 1 01 401M 0 6 480 948 4928 SMITH JOHN The time and date of the call The caller s area code and telephone number The caller s name if the callers name is transmitted The numerical sequence of the call as it is stored in memory The WAITING message indicating when there is another call and the battery symbol indicating it is time to replace the batteries AOO The Voice Mail Waiting symbol 7 when you have new voice mail You must have Visual Message Waiting Indication from you local Telephone Company for the Voice Mail Waiting Symbol to work IMPORTANT NOTE You must wait for at least 2 full rings before answering the phone for the Caller ID data Call Waiting Caller ID If you subsc
3. ID List When the number you wish to call back is displayed on the LCD lift the handset of telephone connected to this unit then press the DIAL FLASH button once The displayed number is dialed with correct area code and long distance call prefix automatically New Call Indication When you have new calls to review the red LED light on the top right hand corner of the unit will blink When the unit is idle total number of new calls is displayed NEW 02 TOTAL15 Message Waiting Indication The new call LED Indicator also functions as a Visual Message Waiting Indicator VMWI If you have Voice Mail messages waiting then the Voice Mail 2 15 6 12 32 Waiting Symbol will also display reminding you to check your messages In addition MESSAGES and NEW 02 TOTAL15 is displayed alternatively on the third line of LCD NOTE You must activate Voice Mail and VMWI through your local telephone company MESSAGES Troubleshooting What If the Caller ID Unit Displays NO CALLS And No Caller ID Data Is Shown as New Calls come in e Verify that the Caller ID service has been activated through your local telephone company Make sure that you answer a call only after 2 or more complete rings to ensure the Caller ID data is properly sent e Make sure that the unit is connected properly to a working wall jack e Make sure all line cord and power connections are correct and secure e Make sure
4. button to go forward through the calls stored in memory When you get to the last stored call pressing the REVIEW button takes you back to call 1 If you are on call 1 pressing the Y REVIEW button takes you to call 99 When the units memory has 99 stored calls and a new call comes in the oldest call 1 is automatically erased to make room for the incoming call The new incoming call then becomes call 99 Deleting Calls To manually delete a call push the YREVIEW button to go backward through the calls stored in memory or push the lt REVIEW button to go forward through the calls stored in memory until the call you want to remove is displayed Now push the DELETE button once to remove this call When you delete a call the previous call is then displayed and the calls are renumbered accordingly To delete all calls from the Caller ID unit at once press and hold the DELETE button down for a minimum of 3 seconds or until the unit displays NO CALLS IMPORTANT NOTE The Caller ID units buttons will not work while the phone is ringing or a few seconds afterward IMPORTANT NOTE Disconnecting the AC DC adapter and removing the batteries deletes all stored Caller ID data Write down any important numbers before disconnecting power If you use 3 AA batteries as a back up power source make sure to replace them with new ones periodically sune lo eplaes themvalhinewonespeuednally _ Calling Back a Number from the Caller
5. 0 948 4928 or 800 556 0007 State Law Rights This warranty gives you specific legal rights and you may also have other rights that vary from state to state What This Warranty Does Not Cover This warranty does not cover defects resulting from accidents damage while in transit to or from our product service center alterations unauthorized repair failure to follow instructions misuse use outside the United States and Canada fire flood and acts of God We do not warrant your FANSTEL product to be compatible with any particular telephone equipment or party line key telephone systems or more sophisticated customer premises switching systems If your FANSTEL product is not covered by our warranty call us for advice as to whether we will repair your FANSTEL product and other warranty repair information including required prepaid shipping and handling charges We at our option may replace rather than repair your FANSTEL product with a new or reconditioned product of the same or similar design The repair or replacement product will be warranted for either a 90 days or b the remainder of the original one year warranty period whichever is longer FCC Registration and Repair Information Your new FANSTEL product has been registered with the Federal Communications Commission FCC This product complies with standards in Part 68 of the FCC Rules The FCC requires us to provide you with the following information 1 Connection and u
6. evision radio or other receiver with respect to the telephone equipment If your telephone product runs on AC power plug your product into an AC outlet that is not on the same circuit as one used by your radio or television PLEASE SAVE THESE INSTRUCTIONS
7. ime the unit loses power or if the user enters the area code s incorrectly the unit must be re set and the local area code s must be re entered Refer to the beginning of this section for instructions on how to enter local area code s Adjusting LCD Contrast To adjust LCD contrast to make it lighter or darker 1 Press and hold down the Y REVIEW button for about 5 seconds LCD CONTRAST prompt appears 2 Press Y REVIEW button to decrease brightness 3 Or press REVIEW button to increase brightness 4 Press DELETE button to accept the contrast level Setting up Clock and Calendar Setting up the clock and calendar on your Caller ID unit requires no user intervention When your Caller ID service is activated by the Telephone Company and the first call is received the clock and calendar are automatically set to the Telephone Company s time and date Connection to an Answering Machine 1 Take the seven foot line cord that came with your Caller ID unit and plug one end of this cord into the unit where it is labeled TO LINE 2 Unplug the cord from the wall jack that goes to your answering machine Plug this cord into the Caller ID unit where it is labeled TO PHONE 3 Take the seven foot cord that is plugged into the TO LINE jack on the Caller ID unit and plug the other end of this line cord into the wall jack 4 Check for a dial tone to ensure proper connection If there is no dial tone see the
8. ller ID unit If this condition persists contact your local telephone company to ensure that there is no problem with your phone line What If the Message UNAVAILABLE Is Displayed 2 15 6 12 77 32 SL UNAVAILABLE UNAVAILABLE means that a call may have originated from an area that does not support the Caller ID service What If the Message PRIVATE CALL Is Displayed PRIVATE CALL usually means that the caller has blocked their information from being sent to you 12 00 1 01 015 PRIVATE CALL Important Safety Instructions When using telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Read and understand all instructions in the owner s manual 2 Follow all warnings and instructions marked on the product 3 Unplug this product from telephone jacks before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this product near water or when you are wet For example do not use it in a wet basement or near a swimming pool bathtub shower kitchen sink wash bowl or laundry tub 5 Install this product securely on a stable surface Serious damage may result if the product falls and it will void the warranty 6 Install this product in a protected location where no one can step on or trip over line cord Do no
9. ne to ensure proper connection If there is no dial tone see the TROUBLESHOOTING section of this owner s manual Selecting Language After powering up the unit LCD displays the following FRA ENG ESP e For ENGLISH press the DELETE button e For SPANISH press one of the REVIEW lt or 7 button e For FRENCH press the DIAL FLASH button The unit will default to English after a few seconds if no choice is made Programming Your Area Code To dial or call back a number in the Caller ID memory you must enter your local area code s You can enter area code s after powering up or by press and hold the DIAL FLASH button for about 5 seconds to begin entering of area codes You can enter up to 4 area codes e f area code of a number is the same as the first area code 7 digits are dialed area code is not dialed 00 ES e f area code of a number E is the same as the 2 ___ _ __ __ the 3 or the 4 area ENTER AREA CODE code 10 digits are dialed e f area code of a number is different from any area code entered 1 10 digits are dialed 1 If you don t have an area code for 7 digits dialing presses DELETE button 3 times to skip the 1 area code 2 Press Y REVIEW lt REVIEW buttons to adjust to the correct digit 3 When the desired number is reached press DELETE button to move to the next digit 4 Press DIAL FLASH button to accept area codes on LCD display If at any t
10. ribe to both Caller ID and Call Waiting Caller ID the Caller ID unit will flash the WAITING message and the incoming caller s information will be displayed when a call comes in while you are talking on the phone The number and or name of the waiting caller is displayed only if you are using the telephone connected to this unit when the new call comes in and only if the unit is connected between the wall jack and the telephone If there is a second telephone on the same line that is off the hook the information of the waiting caller will not be displayed Switching Between Caller 1 and Caller 2 When a second call comes during a telephone conversation you can press the DIAL FLASH button once to switch to caller 2 While talking to caller 2 you can press the DIAL FLASH button again to switch back to caller 1 New Calls and Total Calls When the unit and phone are 2 15 6 12 7432 idle the LCD displays the number of new calls that have been received since the last review of memory as well as the total number of calls in memory NEW 20 TOTAL 54 Reviewing and Deleting Calls Each call is assigned a number from call 1 to call 99 The most recent call has the highest number For example if there are 99 calls in memory then call 99 is the most recent and call 1 is the oldest To review calls stored in memory push the Y REVIEW button to go backward through the calls stored in memory or push the REVIEW
11. se with the nationwide telephone network The FCC requires that you connect your product to the nationwide telephone network through a modular telephone outlet or jack The modular telephone outlet or jack to which the telephone must be connected is a USOC Ru 11C or RJ 11W 2 Notification to the Telephone Company The FCC requires that upon request of your local telephone company you provide the following information 1 the line to which you will connect the telephone equipment that is your phone number and 2 the telephone equipments FCC registration number and ringer equivalence number REN These numbers are on the back or bottom of your telephone equipment The REN is used to determine how many devices you may connect to your telephone line and still have them ring when your telephone line is called In most but not all areas the sum of all REN s should be 5 or less You may want to contact your local telephone company 3 Repair Instructions If it is determined that your telephone equipment is malfunctioning the FCC requires that it not be used and that it be unplugged from the modular outlet until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents or by others who may be authorized by the FCC For repair procedures follow instructions outlined under the FANSTEL LIMITED WARRANTY 4 Rights of the Telephone Company If your product is ca
12. t or property damage caused by your FANSTEL product or its failure to work or any other incidental or consequential damages Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above exclusions or limitations may not apply to you FANSTEL Limited Warranty This warranty applies only to FANSTEL products purchased and used in the United States WHAT IS COVERED Any defect in materials or workmanship FOR HOW LONG For one year from the date of purchase WHAT WE WILL DO If we repair your FANSTEL product we may use new or reconditioned replacement parts If we choose to replace your FANSTEL product we may replace it with a new or reconditioned one of the same or similar design The repair or replacement product will be warranted for either a 90 days or b the remainder of the original one year warranty period whichever is longer WHAT WE ASK YOU TO DO You must prepay all shipping and handling costs We suggest you retain your original packing material in the event you need to ship your FANSTEL product When sending your FANSTEL product for repair service include your name address telephone number with area code proof of purchase including the date prepaid shipping and handling costs and a description of the operation problem Send all of this to FANSTEL ATTN WARRANTY REPAIR 7466 E MONTE CRISTO AVE SCOTTSDALE AZ 85260 48
13. t locate this product where persons walking on it will abuse the cord 7 Do not place objects on the cord that may cause damage or abrasion 8 Never insert any object into this product through case openings They may touch dangerous voltage points or short out parts that could result in a fire or electric shock and it will void the warranty 9 If the product comes in contact with any liquids unplug the line cord immediately Do not plug the product back in until it has been dried thoroughly Liquid damage will void the warranty 10 If this product does not operate normally see the TROUBLE SHOOTING portion of this owner s manual If you cannot resolve the problem or if the product is damaged refer to the FANSTEL LIMITED WARRANTY Opening the product or reassembling it incorrectly may expose you to dangerous voltages or other risks and it will void the warranty 11 Do not use a telephone in the vicinity of a gas leak If you Suspect a gas leak report it immediately using a telephone away from the area where gas is leaking 12 Use only with a Class 2 power source plug polarity 9V DC 300mA AC DC adapter i Warranty Limitation Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the product is fit for ordinary use are limited to one year from date of purchase We will not pay for loss of time inconvenience loss of use of your FANSTEL produc
14. that the answering machine is connected correctly and set to answer after at least 3 or more rings e f you subscribe to a Call Forwarding service make sure that the Call Forwarding feature is not activated What If the Caller ID Unit Is Set To Operate in the Wrong Language If your unit is currently set to operate in the wrong language you must remove the AC DC adapter and or 3 AA batteries from your unit for a minimum of 20 seconds and then reconnect reinstall them in order to get the language selection option again See the CONNECTING THE AC DC ADAPTER AND SELECTING THE LANGUAGE section at the beginning of this owner s manual for more details on setting your Caller ID unit to operate in French English or Spanish What If the Caller ID Has a Blank Screen and Displays No Information e Press either v REVIEW lt key to see if NO CALLS appears e Verify that the AC DC adapter included and or 3 AA batteries are properly connected and installed and have enough power What If There is No Dial Tone from the Phone after Setting up the Caller ID e Verify that all line cord connections are correct and secure e Try reconnecting the phone directly to the wall jack to see if there is a dial tone If there is still no dial tone contact your local telephone company Displayed Static noise on your phone line can cause this message There is a strong possibility that call information was distorted before reaching the Ca
15. using harm to the telephone network the Telephone Company may temporarily discontinue your telephone service If possible they ll notify you before they interrupt service If advance notice isn t practical you ll be notified as soon as possible You ll be given the opportunity to correct the problem and you will be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your FANSTEL product If such changes are planned you will be notified Interference Information Part 15 of FCC Rules Some telephone equipment generates uses and can radiate radio frequency energy and if not installed and used properly may cause interference to radio and television reception Your FANSTEL product has been tested and found to meet the standards for a Class B digital device as specified in Part 15 of the FCC Rules These specifications are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If your FANSTEL product causes interference to radio or television reception when it is in use you might correct the interference with any one or all of these measures Where it can be done safely reorient the receiving television or radio antenna To the extent possible relocate the tel
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