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1. If you insert a media card and your computer does not automatically open a window for it go to My Computer and double click the drive associated with your media type To safely remove the media cards from the reader ensure all data transfer activity is complete Then close the open window for the media card and simply pull out the card CAUTION The reader operates similarly to external USB devices connected to your PC However because it is an internal device to remove inserted media cards never use the Windows Safely Remove Hardware function found as an icon in the system tray at the bottom right hand side of your screen Using this application will disable the function of the entire media reader not just the inserted card Instead to remove safely remove the media cards from the reader ensure all data transfer activity is complete Then close the open window for the media card and simply pull out the card If the reader becomes dis abled by the Safely Remove Hardware application you must restart the computer to make the drive functional again 11 CD DVD DRIVES To play a CD or DVD press the load eject button on the front of the drive Place the CD or DVD label side up in the center of the tray and press the button again to load the disc Use PowerDVD an application included with your Insignia computer to access your DVDs Note Some models have multiple drive configurations Make sure to use the appropriate drive for2. Run power or extension cords in safe places where people won t walk or trip on it Don t put anything such as furniture on top of the power cord 10 You must connect your computer to an AC outlet designed for a 3 wire grounding plug with three pins This plug will only fit into a 3 wire grounding type power outlet Don t force the plug into an outlet If the outlet won t accept plugs with three pins have it replaced with a 3 wire grounding outlet by a qualified electrician 11 Before opening or cleaning your computer disconnect the AC power cord 12 Don t use this computer near water which could seriously damage it Insignia User Manual Make adjustments to your computer by following the guidelines found in this manual Bring your computer to your nearest Best Buy location for all other adjustments If you open your computer for maintenance or enhancement first make sure the computer s AC power supply cord is disconnected from the main AC outlet Replace the cover and secure it with the thumbscrew before connecting your computer to an AC outlet Only use the AC power cord that came with your Insignia computer If you lose or dam age the AC power cord replace it with a 125V 10A cord if your computer uses 115 Volts AC power Page ree What s What on your Insignia Computer Oi sazeuage Getting Started Miesas Find a Place to Set Up Your System ERE Connect the Keyboard and Mouse Berensiidek Connect the Monitor
3. See Close Up Next Page Side Cover Latch PCI Expansion Panels Slots Inside Modem Ports Insignia User Manual Keyboard Connector Purple Mouse Connector Green lt ____ USB Ports 2 Black sone E Serial Port Teal Aa Port Burgundy VGA Video Port Dark Blue 9 ORNO o0o0000000 ooqoooooooo0o0 Seg USB Ports 2 Black 383 SS e LAN Connector Black Microphone In Pink Ji i E a Line Out Lime Green O audio Line In Light Blue INSIGNIA You ll notice the engineered by vpr Matrix logo on the front of your new computer With the success of the vpr Matrix line of premium computers launched in 2002 the vpr Matrix team has created Insignia PCs Like vpr Matrix Insignia PCs are built on the enduring principles of value performance and reliability For more information visit our Website at www Insignia Products com GETTING STARTED Setting up your new Insignia computer is a simple process that should take just a few minutes Take time to read this guide to ensure that you complete all the steps for a fast and successful setup Please keep all documentation and software for your computer in a safe and convenient place This will make it easier for you to access useful resources and provide the necessary information in the event you require technical sup port Insignia Box Co
4. computer turn off all peripheral devices connected to the system Turn off the system using the power button on the front of the computer Unplug all AC power cords Disconnect all cables connected to the computer Do not operate the computer with the cover removed The microprocessor and heat sink might be hot if the system has been running Also there may be sharp pins and edges on some board parts Contact should be made with care Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type battery The computer is designed to operate in a typical home Choose a site that is clean and well ventilated Always use a grounded AC outlet 24 Insignia User Manual IMPORTANT SAFETY INSTRUCTIONS The microprocessor and heat sink may be hot if the system has been running Also there may be sharp pins and edges on some board and chassis parts Contact should be made with care Consider wearing protective gloves The system is designed to operate in a typical home environment Choose a site that is e Clean and free of airborne particles other than normal room dust e Well ventilated and away from sources of heat including direct sunlight e Away from sources of vibration or physical shock e Isolated from strong electromagnetic fields produced by electrical devices e In regions that are susceptible to electrical storms we recommend you plug your system into a surge suppressor and disconn
5. on Click Start and then Control Panel Network and Internet Connections and then Network Connections Under the Dial Up or Local Area Connection or High Speed Internet heading click the icon to select the connection that you want to help protect In the task pane on the left under Network Tasks click Change Settings of this Connection On the Advanced tab under Internet Connection Firewall check the box next to Protect my computer and network by limiting or preventing access to this computer from the Internet Windows will guide you through the set up process 16 Insignia User Manual HOW TO RESTORE YOUR COMPUTER USING WINDOWS XP The Microsoft Windows XP operating system provides System Restore to enable you to return your computer to an earlier operating state without affecting data files if changes to the hardware software or other system settings have left the computer in an undesirable operating state You can choose to restore your computer to an earlier time or create a restore point Windows will guide you through the process RESTORING THE COMPUTER TO AN EARLIER OPERATING STATE If problems occur after you install a device driver use Device Driver Rollback to resolve the problem Click Start and then Control Panel and Performance and Maintenance and then click System On the Hardware Tab click Device Manager Right click on the driver you want to roll back and choose Properti
6. te EEEE Connect the Speakers Svenivewdd Connect the Modem e RTT Connect to a Network o EE Setting Up Windows XP Oi iira Starting Your Computer LOlsssens Turning Off Your Computer TOs How to Use Your Insignia Computer 10 Floppy Disk Drive Insignia D300 Only p a EAE Media Card Reader Insignia D400 Only Tna CD DVD Drives VS A Adding Peripherals ks eee Installing Parallel Printers TS cities Connecting USB Peripherals TABLE OF CONTENTS About Expanding and Updating Your Computer Removing the Computer Cover Installing Additional Memory Installing a PCI Expansion Card Adjusting Your Monitor Adjusting Audio About Viruses How to Restore Your Computer Using Windows XP Restoring the Computer to an Earlier Operating State Using the Restore DVD ROM About Insignia Customer Support Frequently Asked Questions Error Messages Warnings Important Safety Instructions FCC Declaration of Conformity Contact Information WHAT S WHAT ON YOUR INSIGNIA COMPUTER DVD ROM D400 only DVD CD RW Combo Drive D300 only Eject Button Drive Activity Light Headphone Volume Control Headphone Jack CD RW Drive D400 only Media Card Reader D400 only Floppy Disk Drive D300 only Power amp Hard Drive Activity Lights Power Button USB Ports 2 AC Power Cord Connector AC 115V or 230V Selector Switch Power On Off Switch Thumbscrew Peripheral Connections Panel
7. the application will over write your Windows XP system and leave your data files in place The mode will often recover systems which have missing files however sometimes you will want to restore your system completely to the factory settings and re format the hard drive This will ensure that your system is completely restored to the same settings that you originally had when first taking the system out of the box To select Recovery with Formatting click Advanced Options on the System Recovery screen Select the System Recover Quick Format option and then press Next Follow the confirmation prompts to continue with the Recovery When the system displays the System Recovery Finished dialog box click Restart Do not remove the DVD from the drive until you see Windows booting Re installing Drivers To re install any of the drivers for your Insignia Computer please insert your DVD Recovery Disk in your DVD drive Windows will then open a folder on the desktop with all your original drivers shown in separate device folders To re install your drivers follow the Windows instructions for each device Restoring BIOS Settings When you first power on your Insignia PC you will see an Insignia splash screen Press F1 and you will see the BIOS Setup Utility To restore settings press F9 and then press OK Press F10 and then select OK Your system will reboot 18 Insignia User Ma
8. the system you must unplug the AC power cord from the wall outlet or surge protector 4 Read and follow the instructions and warnings found in this manual or marked on your computer Save this manual for later reference 5 Place your computer on a strong stable surface such as a desk If you place your comput er on an unstable surface like a box or cart it could fall off and be seriously damaged 6 Your computer needs good ventilation so it will run cool and fast The openings on the sides and back of your computer provide that ventilation Don t block or cover these openings Don t use your computer in a bed or on furniture Keep your computer away from radiators and heat registers 7 Don t use items such as screwdrivers or pens to poke through the ventilation openings on the sides or back or your computer You could come in contact with dangerous high voltage parts that could cause an electrical shock or short which may damage your computer or start a fire Avoid spilling liquid on your computer or keyboard 8 Make sure you plug your computer s power cord into an AC power source such as a wall outlet or surge protector Be sure that the red voltage switch just below the AC port on the back of your computer is set to 115V US or Canada or 230V in most other countries 9 If you use an extension cord make sure that the amperage rating is higher than the total number of amps for your computer and all the equipment connected to it
9. the type of media you wish to use i e DVDs are played in the DVD ROM drive Model D400 CompactFlash Mierodrve Model D400 shown You may notice a headphone jack on the face of a drive This is disabled in the PC s default settings To enable it open Windows Media Player select Tools then Options then the Devices tab Select the drive you wish to use under Playback and check Analog Restart Media player To return to the default setting repeat this process and select Digital instead of Analog 12 Insignia User Manual ADDING PERIPHERALS Peripherals are devices that work with your computer to expand your capabilities Peripherals include monitors printers that use a parallel connection USB devices such as printers scanners keyboards headphones and more Follow the manufacturer s directions for easy installation of peripheral hardware and software CAUTION Adding peripherals and software to your system departs form the original manufacturer s specifications for your computer Some hardware and software may cause your system to not operate as originally shipped and can limit your ability to use your computer Insignia products is not responsible for operating problems with added peripherals and hardware not originally shipped with your computer NOTE Cables and AC cords are often not included with peripherals Visit your nearest Best Buy store to purchase these cables and cords INSTALLING PARA
10. to a working cable or DSL modem NOTE The CAT5 cable should be connected to a working network that can access the Internet before turning on your computer for the first time CONNECT THE COMPUTER POWER CORD Connect the AC power cord the end with no metal prongs to the AC power port on the back of the computer Plug the other end into a surge protector or a wall outlet SETTING UP WINDOWS XP Your new Insignia computer already has the Windows XP operating system installed When you turn on your computer for the first time Windows XP will guide you through the set up process NOTE If your Best Buy Geek Squad Agent set up your computer and Windows XP in the store you may not see these screens STARTING YOUR COMPUTER Turn on the monitor and any other peripherals connected to your computer printer scanner etc Press the power but ton on the front of your computer The activity lights will turn on and Windows XP will begin to load W NOTE If a CD DVD floppy or other media card is in your computer when it is turned on your computer may attempt to start up from that disk rather than the hard drive If you mistakenly start from a disk and wish to start from the hard drive remove all media and then restart your computer TURNING OFF YOUR COMPUTER First save all data and files and close all application programs Click Start on the desktop menu then in the Shut Down Compute
11. Distributed by Insignia Products 7601 Penn Avenue South Richfield MN USA 55423 www nsignia Products com 1 877 467 4289 2004 Insignia Products All rights reserved PN 900297 INSIGNIA User Manual Model D300 D400 Insignia User Manual WELCOME Congratulations on your purchase of a new Insignia computer We re confident you will enjoy the outstanding power and reliability of your new computer as well as the opportunities it provides for education work entertainment and more This guide is like a short course in setting up your computer and connecting peripherals such as monitors printers cameras and home networks It also provides some quick solutions for common questions regarding the set up and operation of your computer Taking a few minutes to read this guide will help ensure that you have the information necessary to operate your computer safely and easily At Insignia we are committed to constantly delivering the best quality product and experience Thank you again for your purchase Insignia Products IMPORTANT SAFETY INSTRUCTIONS 1 Please read all warnings and instructions BEFORE operating your computer Read and follow these important instructions to avoid the risk of fire electric shock or injury 2 Do not attempt to modify the supplied AC power cord 3 The power push button on off switch on the front of the computer does not turn off system AC power To remove AC power from
12. LLEL PRINTERS You must use a parallel printer cable to connect printers that use a parallel connection The cable is usually not included with the printer The parallel cable has two different connectors Plug the larger of the two connectors into the port on the printer and secure it into place using the clips on the left and right side of the port Connect the smaller end of the cable to the parallel port on the back of your computer and secure it into place using the screws on the left and right sides of the plug The plugs will only go in one way do not force them into place or you could damage the cable w E a E a E i E O 5 B o CONNECTING USB PERIPHERALS Universal Serial Bus USB devices are connected to your computer using a USB cable which is often not included with the peripheral The cable has different connectors on either end to prevent mistakes Plug the rectangular connector into one of the six USB ports on your Insignia computer Four USB ports are on the back of the computer and another two are conveniently placed on the side in front You can connect up to six USB peripherals on your computer and even add more with an expansion card or USB hub Plug the smaller connector that looks square into the USB peripheral 13 ABOUT EXPANDING AND UPDATING YOUR COMPUTER You may wish to upgrade or expand your computer s capabilities by adding more memory an additional hard drive or an expansion car
13. can get to prevent loss of data Contact the Geek Squad at Best Buy for assistance Sometimes lost data can be recovered Go to a local Best Buy store or visit Bestbuy com choose a hardware recovery software package and run the applica tion Q My media card read is disabled What should do A The reader operates similarly to external USB devices connected to your PC However because it is an internal device to remove inserted media cards never use the Windows Safely Remove Hardware function found as an icon in the system tray at the bottom right hand side of your screen Using this application will disable the function of the entire media reader not just the inserted card Instead to remove safely remove the media cards from the reader ensure all data transfer activity is complete Then close the open window for the media card and simply pull out the card If the reader becomes dis abled by the Safely Remove Hardware application you must restart the computer to make the drive functional again 22 Insignia User Manual ERROR MESSAGES Windows will present error messages to help prevent mistakes Here are some common messages and what to do when you see them A filename cannot contain any of the following characters 2 lt gt I Do not use these characters when naming files They are reserved for special functions that Windows will perform Remove Disks or Other Media Press Any Key to Restart If you ve
14. d You ll need to open the computer to perform these tasks WARNING Some procedures described in this section if performed improperly by you may result in damage to your computer Insignia products is not responsible for damage caused by you in attempting to expand or update your computer s internal hardware If you feel uncomfortable or unsure with any part of the process bring your Insignia computer to Best Buy for the installation of your expansion hardware and or updates REMOVING THE COMPUTER COVER Begin by turning off your computer and all peripheral devices Disconnect all network cables by first unplugging the cable from your computer and then from the network Also disconnect any telephone lines from the computer Unplug your computer from the AC electrical outlet Lay your computer on its side with the left side as you face the front of the computer panel facing up Remove the large thumbscrew on the back of the computer and press down on the black release tab with your left hand With your thumbs slide the side panel to the rear to release it and then lift it off To replace the side panel set it into place and push it forward The release tab will click into place when the panel is seated Replace the thumbscrew PINN SZ Pe ie Z ca 14 Insignia User Manual INSTALLING ADDITIONAL MEMORY Follow instructions on page 14 for removing the computer cover Ope
15. dea to visit the manufacturer s website to see if updated drivers are available for your monitor Begin by placing your monitor on a sturdy surface You should be comfortably seated in a chair to work with your computer The top of your monitor should be at or slightly below eye level to reduce eyestrain and fatigue Plug the monitor AC power cord into a wall outlet or surge protector Then plug the monitor cable into the VGA video port on the back of your computer CONNECT THE SPEAKERS gv OE Plug the speaker connector into the Green Speaker Port For your Insignia powered speakers plug the speaker AC power cord into a surge protector or wall outlet If your speakers have a volume control adjust it to a comfortable listening level OPTIONAL CONNECT THE MODEM If your new computer will connect to the Internet using the phone cord connect one end of the cord to a working telephone jack and the other end to the Line modem port on the back of the computer Use the Phone modem port to connect a telephone to share same line and a separate cord NOTE The modem should be connected to a working phone jack before turning on your computer for the first time Insignia User Manual OPTIONAL CONNECT TO A NETWORK If you re using your Insignia computer as part of a home network or connecting to a LAN connect one end of a CAT5 network cable to the network port on the back of the computer and the other end
16. e color depth from the pull down list Use the highest setting possible If your screen flickers or your computer s perform ance is diminished use a lower setting ADJUSTING AUDIO To adjust audio volume use the Adjusting the System Volume feature in Sound Speech and Audio Devices in the Control Panel If you re using an audio expansion card you may be able to use an enhanced audio control panel that came with the expansion card Read and follow manufacturer s recommendations If you re using an audio expansion card install the software that came with the card and follow the manufacturer s recommendations ABOUT VIRUSES Viruses from e mail the Internet or illegally pirated software can delete information and data from your Hard Disk Drive The best defense against viruses is to use a firewall and anti virus software and also by updating Windows XP through Microsoft s website Back up all of your important files which can save you time and money in the event of damage and loss of data from a virus Backing up your files is the best insurance available to ensure the safety of your photos videos and data If anti virus software was not added to your Insignia computer when you purchased it we recommend that you go to Best Buy or Bestbuy com to purchase and install an anti virus software package Using a firewall is another important line of defense for computer security Here s how to make sure the Windows XP firewall is turned
17. e or more of the following measures e Reorient or relocate the receiving antenna e Place the computer further from the receiver e Connect the equipment to an outlet on a circuit other than the one to which the receiver is connected 26 Insignia User Manual CONTACT INFORMATION Insignia Customer Support can answer questions and offer resources to help you get the most out of your new Insignia computer It is our goal to assist you in setting up and maintaining your computer for years of computing NOTE For peripheral hardware accessory or software issues please contact the manufacturer or software publisher directly for customer support Visit the manufacturer s or publisher s Website for support hardware drivers and updates You can reach us by calling Insignia Customer Support at 1 877 467 4289 24 hours a day 7 days a week Or visit our Website at www Insignia Products com And you can always visit the Geek Squad at your local Best Buy store For a listing of locations use the store locator at Bestbuy com Thank you 27 28
18. ect telecommunication lines to your system during an electrical storm e Provided with a properly grounded wall outlet e Provided with sufficient space to access the power supply cords because they serve as the product s main power disconnect SAFETY AND REGULATORY REQUIREMENTS Read all instructions before using the system Save all the safety and regulatory instructions for future reference 25 FCC DECLARATION OF CONFORMITY This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by on
19. encourage static electricity which can damage the electrical circuits in your computer e Make sure that air can freely flow around your computer and monitor Restricted airflow can cause overheating e Keep your computer away from direct sunlight extreme heat or cold and moisture e Always use a grounded 3 hole outlet to prevent electrical shorts or fires e Do not operate your computer with any side front or back cover s removed e Check the voltage selector on the back of the computer just below the AC power port The selector should be set to the correct local AC power supply In the United States it must be set to 115V CONNECT THE KEYBOARD AND MOUSE TO YOUR COMPUTER The keyboard cable has a purple plug that matches the purple keyboard port on the back of your computer and the mouse has a green plug that matches the green mouse port Connect both of these cables taking care to align the raised section on each of the plugs with the notches on the ports CONNECT THE MONITOR Unpack the Insignia CRT monitor or another monitor you plan to use with your Insignia computer Read and follow the monitor manufacturer s instructions If software came with your monitor please follow the procedures outlined in the manufacturer s documentation to install the appropriate drivers NOTE Often monitor manufacturers will offer updated drivers for their monitors It s a good i
20. es Click the Driver Tab and then click Roll Back Driver If that is unsuccessful then use System Restore Click Start and then Programs Accessories System Tools and finally System Restore Make sure that Restore my computer to an earlier time is selected and click Next The Select a Restore Point screen provides a calendar that allows you to see and select restore points All calendar dates with available restore points appear in boldface type Select a restore point and click Next If a calendar date has only one restore point then that restore point is automatically selected If two or more restore points are avail able click the restore point that you prefer Click Next The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts After the computer restarts click OK To change the restore point you can either repeat the steps using a different restore point or you can undo the restoration For additional help contact Geek Squad or visit your local Best Buy store and talk with a customer support professional 17 USING THE RESTORE DVD If Windows no longer operates you may need to use the Restore DVD Note This operation may remove all data files from your hard disk Back up your files regularly to prevent data loss Once you insert the DVD the recovery application will default to Non Destructive recov ery If you press Next
21. k your mouse on another computer to verify that it s working If not replace the mouse 19 Q Why isn t my monitor working A Check to make sure that the monitor s power switch is turned on and that the power cord is connected to the monitor and plugged into a working AC wall outlet or surge protector Make sure the monitor cable is securely connected to the monitor port on the back of your computer If both cables are connected and the monitor still doesn t work refer to the monitor instructions Q Why doesn t my Floppy Disk Drive D300 only work A Check to see that the floppy diskette is correctly inserted in the drive and is not damaged unformatted or write protected Make sure that Windows XP recognizes the Floppy Disk Drive Click Start then My Computer and look for the Floppy Drive usually drive A If you don t see the drive perform a full system scan using anti virus software Viruses can sometimes prevent your computer from seeing the drive Try inserting a Floppy Disk that you know works into the drive If it doesn t work the drive may be defective If you are uncomfortable with inserting the disk into the drive or if this didn t fix the issue see your Best Buy Geek Squad agent for replacement Q My Combo Drive D300 or CD or DVD Drive D400 isn t working Why A The CD may be inserted upside down If the drive is vibrating make sure the CD or DVD is properly sitting in the tray Eject the CD or DVD a
22. n the securing clips at each end of the memory module connector Insert the additional memory module in its correct alignment into the module connector until it snaps into position The securing clips will automatically snap into place when the memory module is correctly inserted Replace the computer cover reattach all cables and start your computer INSTALLING A PCI EXPANSION CARD Follow instructions on page 14 for removing the computer cover bracket in place for the card slot you Remove the screw that holds the filler want to use and save the screw F7 4 Align the gold connectors on the bottom of the card with the connector on the computer board Rock the card back and forth while pressing it into place A until it is seated SY Secure the card to the chassis using the screw you removed earlier Connect any cables that are attached to the card following manufacturer s recommenda tions in the instructions that came with the card Replace the computer cover reattach all cables and start your computer 15 ADJUSTING YOUR MONITOR Refer to the Insignia C170 monitor manual or manual for other monitor you are using and follow the guidelines to ensure that your monitor is performing optimally You can make additional adjustments by clicking Start then Control Panel Appearance and Themes and Display and make any modifications to the look of your computer s desktop Under Settings you can adjust th
23. nd reinsert it with the disk centered in the tray Try using another CD or DVD you know works in another computer If you re playing an audio CD check the speaker volume controls on the speakers or in Windows Make sure your speakers are connected to the speaker port on the back of your computer Dirty scratched or damaged disks will not work properly Clean or replace the disk Check to make sure that Windows recognizes the Disk Drive Click Start then My Computer and look for the Drive If Windows does not see the drive use anti virus software and conduct a full system scan Viruses can sometimes prevent Windows from seeing drives Finally make sure that the CD or DVD works by trying it in another computer If it works there you may have a defective drive 20 Insignia User Manual Q Why can t hear sound from my speakers A Make sure that your speakers are plugged in Make sure that the power is connected and the speakers turned on Also make sure that the volume control is turned up The master volume control found in Windows might also be turned down or set to mute Q My Hard Disk Drive isn t working properly What s wrong A You may have fragmented or corrupted files Run Check Disk by clicking Start then My Computer Locate the Hard Disk Drive and right click it Then click Properties and under the Tools tab find Error Checking and click Check Now Click Start Windows will conduct a scan of your Ha
24. ntents e Set up Guide e Insignia Computer e Keyboard and Mouse e Speakers e AC Power Cord e Phone Cord e User Manual e Microsoft XP Manual e Restore DVD Begin by unpacking the Insignia box Unfold the set up guide in a convenient spot near where you ll set up your computer Unpack your separate monitor accessories peripherals AC power cords and cables For example if you plan to connect a printer you ll need either a parallel port printer cable or USB cable and an AC power cord NOTE These cords and cables are not included with your computer and are often not included with peripherals and accessories Be sure to get the right cords and cables for each accessory or peripheral you add to your system We recommend that you use a surge protector to connect all AC Cables A surge protector is not included with your computer Your local Best Buy store stocks peripheral cables and cords as well as surge protectors 6 Insignia User Manual FIND A PLACE TO SET UP YOUR NEW SYSTEM It s important that you e Choose a good location to set up your computer so that both you and your new computer are safe Make sure your working position is comfortable and promotes good posture while you re at your computer e Place you computer on a sturdy desk or table one strong enough to support the weight of your computer system and all peripherals e Flat and hard surfaces are best soft surfaces like fabric or carpet can
25. nual ABOUT INSIGNIA CUSTOMER SUPPORT Visit the Insignia website for customer support If after checking www Insignia Products com you continue to have questions regarding your computer toll free technical support is available to you 24 hours a day 7 days a week by calling 1 877 467 4289 FREQUENTLY ASKED QUESTIONS Q Why doesn t my computer turn on A If the two small lights on the front panel are not on it s probably because power isn t getting to the computer Check to see if the power switch on the back of the computer just below the AC power cord port is turned on Also make sure the power cord is plugged into a working AC wall outlet or surge protector A faulty wall outlet or a sudden power failure could also have caused a power failure If you ve experienced a power failure unplug your AC power cord wait 10 seconds reconnect the power cord and press the power button Q Why isn t my keyboard working A Check to ensure that the keyboard cable is connected to the keyboard port on the back of your computer Make sure that no keys are stuck Verify that the keyboard works by trying it on another computer then try another keyboard on your Insignia com puter If the keyboard is bad you ll need to replace it Q Why doesn t my mouse work A Check to make sure that the mouse cable is connected to the mouse port on the back of your computer If you re using the Insignia mouse remove the ball and clean the mouse Chec
26. r dialog box click Shut Down and OK Turn off your monitor speakers and any other devices connected to your comput er If your computer does not respond to keyboard or mouse input hold in the power button for four seconds to turn off your computer HOW TO USE YOUR INSIGNIA COMPUTER Your Insignia Computer is designed for powerful computer applications Many involve using CDs and DVDs digital memory cards and floppy disks Follow these instructions to get the most out of your computer FLOPPY DISK DRIVE INSIGNIA MODEL D300 ONLY Insert a floppy disk with the label side up and the metal square toward the computer Push the disk gently until it clicks into place Do not force the floppy disk into the drive it will only go in one way To remove a floppy disk wait until the activity light on the floppy disk drive is off then push the eject button to pop out the disk Do not eject the disk while the drive is still operating or serious damage and loss of data can occur 10 Insignia User Manual MEDIA CARD READER MODEL D400 ONLY The Media Card Reader reads memory cards used in digital cameras MP3 players and other devices Insert cards according to the illustration Do not force cards into slots as this can damage cards and or the reader Memory k SmartMedia R 5 SD MultiMediaCard CompactFlash Microdrive Memory Stick CompactFlash Microdrive SD MultiMediaCard SmartMedia
27. rd Disk Drive Follow the steps that Windows guides you through Q Why doesn t my e mail and Internet work A Check with your Internet service provider ISP via its telephone support service Q What should do if my computer freezes up and stops working A If your computer locks up and stops working try to turn it off by clicking Start and Shut Down If that doesn t work turn it off by pressing and holding the power button on the front of the computer Wait five seconds after the computer turns off and press the power button again to restart it Q One of my software programs always locks up my computer Why A If Insignia provided the software you may have to restore your computer see page 17 If you installed the software after your computer purchase please contact the soft ware publisher for further assistance Refer to the software publisher s documentation or visit the software publisher s website and follow the recommended steps 21 Q I ve added a peripheral and it s not working A Refer to the peripheral manufacturer s documentation that came with the hardware or visit the peripheral manufacturer s website and follow the recommended steps Q I ve lost some of the files on my Hard Disk Drive What should do A To prevent loss of important files data photos and video make file back ups using Windows XP and your CD RW on a regular basis This represents the most cost effective insurance you
28. turned on your computer with a Floppy Disk in the Floppy Disk Drive a media card in the Media Card Reader or a CD in your CD DVD drive Windows will try to start using that disk Remove the disks and press any key Not enough memory or resources Close some programs and try again You probably have too many programs running at the same time Close all windows and open just the application you want to use If you re still having problems you may have to restart your computer and then open the program you want to use The file being copied is too large for the destination drive If you re copying files from your Hard Disk Drive to your Floppy Drive and there s not enough room to perform the task remove some of the files and try again You could also try to copy the files onto a blank CD Operating system not found Contact the Geek Squad at a Best Buy store near you 23 WARNING Please read all warnings and instructions BEFORE operating the system The power supply in this product contains no user serviceable parts Refer servicing only to qualified personnel Do not attempt to modify or use the supplied AC power cord if it is not the exact type required The on off switch on the front of your computer does not turn off system AC power To remove AC power from the system you must unplug each AC power cord from the wall outlet or surge protector Safety steps Whenever you remove the cover to access the inside of the
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