i-Options LK-101 v2/102/103 v2/105
Contents
1. AOPDF3E537DA 14 Touch Apply Billing Setting License Management O Z a Wa za LL Wa Ee Activation Deactivation Initialize Request Code Function List AOPOF3E562DA 15 Follow the massage appearing on the screen and turn OFF and ON the main power switch Y110581 2 Sevice Manual 11 3 SERVICE MODE Field Service Ver 2 0 Jul 2009 3 4 2 Deactivation 1 Call the Billing Setting to the screen See P4 2 Display and confirm the serial number with the following procedure License Management Request code See P6 Access to LMS web site for service Click MFP and select the language i Option LK 101 v2 102 103 v2 105 A Langu ge English v amp RAUTER MO nn eee A KONICA MINOLTA Token Number Application Master maintenance o zZ S Wa A DI Wa a lt AOPDF3J515DA 5 Click Nullification Language English v WelCome KONICA MINOLTA Token Number Application MFP Master maintenance AOPDF3E528DA J327 Senice Man 108812 Field Service Ver 2 0 Jul 2009 3 SERVICE MODE 6 Enter serial number and click Retrieval Language English v je mpleti KONICA MINOLTA H i Q OUA Nullification demand 4 nn sita lee neh Zu Serial Number 1 ECE Retrieval i Token Number WSS Slee Se E nd rey s ration Application MFP Maste2. AOPDF3E539DA 14 Service Manual Y110581 2 Field Service Ver 2 0 Jul 2009 3 SERVICE MODE 11 Select i Option to be deactivated and touch Apply Billing Setting License Management 23456 78923 45678 92345 67892 34567 89234 Deactivation Initialize bases Code AOPDF3E540DA 12 When the deactivation is done appropriately serial number and deactivation complete code are issued License Management Serial Number 0123456789012 Geer 01234 56789 01234 56789 01234 56789 01234 complete Code M Turn the main switch OFF and ON AOPDF3E542DA NOTE es When A4S or 8 x 11S is set to the paper feed tray the above mentioned serial number and deactivation complete code can be printed out by pressing the start key e Serial number and deactivation complete code can be confirmed in List available from License Management 13 Follow the message appearing on the screen and turn OFF and ON the main power switch Y110581 2 Sevice Manual 15 i Option LK 101 v2 102 103 v2 105 a Wa ZZ LU Wa m lt 3 SERVICE MODE Field Service Ver 2 0 Jul 2009 14 Click Nullification completion at LMS web site for service N gt LO ot Im g Language English v So Nullification ompletion 5 KONICA MINOLTA H H H zg Nullification compl
3. LMS to implement each function set ting i Option LK 101 v2 102 103 v2 105 3 4 1 Activation 1 Prepare token certification 2 Call the Billing Setting to the screen See P4 3 Display and confirm the serial number and request code with the following procedure License Management Request code See P 6 NOTE e The function enhanced version firmware for i Option is set at the factory before shipping this procedure is not needed 4 Access to LMS web site for service 5 Click License Registration 6 Select the language PE EEEE 1 AS Languaye English WW e English i Generate License enerate License 1 Code Nasen 0 E Wa A LU Wa m lt WelCome AOPDF3J510DA 8 Service Manual Y110581 2 Field Service Ver 2 0 Jul 2009 3 SERVICE MODE 7 Enter request code and serial number and click Next Language English vj esse Sen ei ss aa ee ia fe ces ee eS ee ee ee asa epee ee oe a KONICA MINOLTA BUSINESS TECHNOLOGIES INC ALL Rights Reserved AOPDF3E524DA 8 Enter token number described in the token certificate and select the product name 9 Click Next Language English Input Token Number E Serial Number Request Code KONICA MINOLTA BUSINESS TECHNOLOGIES INC ALL Rights Reserved AOPDF3E525DA Y110581 2 Sevice Manual 9 i Option LK 101
4. AOPDF3E534DA Y110581 2 Sevice Manual 17 i Option LK 101 v2 102 103 v2 105 o pa E Wa eS DI Wa a lt 3 SERVICE MODE Field Service Ver 2 0 Jul 2009 6 18 Enter serial number restoration demand code and request code and click Registra tion Language English v Token Number fe E ER Re EN Pe a Application code 35 MFP Request Code 30 t passe Pe z 1 Master maintenance Registration Sr a a ice a oil Aaaa Sw chm eat va a da ae aa ici nt es a Ca Nee a i n de da de E KONICA MINOLTA BUSINESS TECHNOLOGIES INC ALL Rights Reserved AOPDF3E535DA Request permission code is issued If any function needs to be activated appropriate license code is also issued Language English v itializati It is completion as for the restoration demand receipt Token Number Application x 1 MFP e 1 Master maintenance 1 Generate Additional License Codes KONICA MINOLTA BUSINESS TECHNOLOGIES INC ALL Rights Reserved AOPDF3E536DA Service Manual Y110581 2 Field Service Ver 2 0 Jul 2009 3 SERVICE MODE 8 Select Repair Repair Code at the MFP 9 Enter the request permission code issued by LMS using the keyboard on the screen and touch END Billing Setting License Management i Option LK 101 v2 102 103 v2 105 Activation Request Code Deactivation Repair Code Repair Initialize Request Cod
5. i Option LK 101 v2 102 103 v2 105 3 1 Billing Setting function setting procedure 1 Press the Utility Counter key 2 Touch Check Details on meter count display 3 Press the following keys in this order Stop 0 0 gt Stop gt 0 gt 1 NOTE e When selecting CE Authentication under Enhanced Security available from Ser vice Mode authentication by CE password is necessary Enter the 8 digits CE password and touch END The initial setting for CE password is 92729272 e When the following setting is set to ON CE password authentication is neces sary Administrator Settings Security Settings Enhanced Security Mode e If a wrong CE password is entered re enter the right password The machine will not enter Service Mode unless the CE password is entered correctly To return to the Basic screen turn OFF the sub power switch and turn it ON again When the following setting is set to Mode 2 operation will be prohibited since it indicates authentication failure by failing to enter the correct CE password within the specified number of times if the access lock is activated the lock release timer starts to operate by input the Stop gt 0 9 gt 3 1 7 in Meter Count Check Details Coverage Rate after the main power switch is turned OFF and On When the timer reaches the time specified in this setting the access lock is released e The service code entered is displayed as
6. information cannot be repaired e License management information should be initialized when the machine fails to gener ate request code or repair request code due to any trouble and the information cannot be repaired Setting See P20 Procedure 3 3 5 Request Code e When the license management error is occurred it will not be displayed until the repair code is input To display and print request code and serial number To check the request code and serial number 0 E Wa A LU Wa m lt Setting e Set A4S or 8 x 11S paper to the tray and press start key at request code screen to Procedure print 6 Service Manual Y110581 2 Field Service Ver 2 0 Jul 2009 3 SERVICE MODE 3 3 6 List Functions Le To display and print deactivation complete code and serial number Use To display and print deactivation complete code and serial number Setting e Set A4S or 8 x 11S paper to the tray and press start key at deactivation complete Procedure code screen to print i Option LK 101 v2 102 103 v2 105 3 3 7 Function List Functions e To display activated functions Use a Wa ZZ LU Wa m lt Y110581 2 Sevice Manual 7 3 SERVICE MODE Field Service Ver 2 0 Jul 2009 3 4 License Management function setting procedure Each setting procedure of License Management function is as follows e You need to access License Management System
7. v2 102 103 v2 105 O Z m Wa za LL Wa Ee 3 SERVICE MODE Field Service Ver 2 0 Jul 2009 10 Confirm the registered information and click Generate License Code N gt LO OR g Ke CN Language English wl gt x GE eo 2 Sa Confirm Information ao OZ Serial Number 1 LA Request Code un get reer JD ra i E Pre em si N Generate License Code l Token Number Product Name a i Option LK 103 KONICA MINOLTA BUSINESS TECHNOLOGIES INC ALL Rights Reserved AOPDF3E526DA m 11 LMS issues license code and function code 2 Cbs De mnt EE BL Windows Internet Explorer Jo gt 69 SE p Ra em Language English m lt Confirmation gt Generate Code i H H Product Description Benin Zn 25 i Option LK 101 ditional License Codes J KONICA MINOLTA BUSINESS TECHNOLOGIES INC ALL Rights Reserved x AOPOF3E561DA 70 Serice Manu 108812 Field Service Ver 2 0 Jul 2009 3 SERVICE MODE 12 Select Activation License code at the MFP 73 Enter the license code and the function code issued by LMS using the keyboard on the screen and touch END License Management i Option LK 101 v2 102 103 v2 105 il License Code 23456 78923 45678 92345 67892 34567 SES gegga fo fie fe Te EEN Te afs doler den dok GED D
8. x 0 E Wa ZZ LU gt Wa el lt 4 The Service Mode menu will appear Service Mode Machine o RR i Agsnang Er CS Remote Care System 1 i System 2 Counter List Output i Eonfirmation Test Mode ADF Finisher AOOJF3E534DA A 4 Service Manual Y110581 2 Field Service Ver 2 0 Jul 2009 5 Press the following keys in this order Stop gt 9 6 Billing Setting menu will appear Service Mode Billing Setting Machine i Imaging Process AdGU S stment System 1 Counter i ate d Confirmation Finisher aa raza Firmware version CS Remote Care E Egesr se Fate System 2 Management List output Test Mode Internet ISW 3 2 Billing Setting function tree 3 SERVICE MODE AOOJF3E536DB Service Mode Ref Page Billing Setting Counter Setting 1 Management Function Choice Coverage Rate Clear License Management 2 Activation 2 P 6 Deactivation 2 P 6 Repair 2 3 P 6 Initialize 2 P 6 Request Code 2 P6 List 2 PY Function list 2 P7 1 For details see the main body service manual 2 It is displayed only when the expanded memory furnished with the optional upgrade kit UK 203 is mounted 3 It is displayed only when license
9. OUBLESHOOTING 4 TROUBLESHOOTING OF i Option 4 1 Outline 4 1 1 Structure of license management The functions available with i Option can be activated by entering License code to the MFP License code is issued and controlled by License Management System LMS To prevent unauthorized use of the license code each MFP is identified individually so that the license code cannot be activated unless it matches with the authorized MFP 4 1 2 License management information Since license code needs to identify each MPF it is issued using the serial number of MFP and unique value that is generated inside MFP The unique value is stored to the NVRAM board on the MFP board and at the same time some parts of it are memorized by service EEPROM board The activated function cannot be used unless the both figures conform Since these figures are out of target of NVRAM data back when any trouble occurs at either nonvolatile memory or either of them is replaced with new one license manage ment error is generated due to discordance of the figures Y110581 2 Sevice Manual 21 i Option LK 101 v2 Pa CO CO SS H LU jan e ng 102 103 v2 105 4 TROUBLESHOOTING OF i Option Field Service Ver 2 0 Jul 2009 4 2 Error message 4 2 1 License management error e When abnormal value is detected in the license management information that is stored to the NVRAM board or service EEPROM board or s
10. PDATING STATUS DATE UPDATED PAGES CODE 09 2009 1ST EDITION Y110581 2
11. data on the area of a document in which characters are recognized through an OCR process You can create a searchable PDF file when saving or sending an original in the PDF format using the scan or User Box functions Application Overview LK 101 v2 Sevice Manual LK 102 LK 108 1 K 105 v2 i Option LK 101 v2 102 103 v2 105 LU Z oO i Option LK 101 v2 102 103 v2 105 UI Z F oO 1 PRODUCT OUTLINE Field Service Ver 2 0 Jul 2009 1 2 Product specification 1 2 1 Web browser function e Main specifications of the web browser installed are as follows Browser engine NetFront Supported protocols HTTP HTTPS TCP IP Supported markup script languages HTML CSS JavaSrcript Ajax Supported image formats JPEG BMP PNG GIF Animation GIF PDF XPS Flash Supported SSL TLS versions SSL2 0 SSL3 0 TLS1 0 Western ISO 8859 1 Unicode UTF 8 Simplified Chinese Supported character codes GB2312 Traditional Chinese Big5 Japanese Shift JIS Japa nese ISO 2022 JP Japanese EUC JP Display modes Normal Just Fit Rendering Smart Fit Rendering PDF viewer Adobe Reader LE Flash player Adobe Flash Player 7 NOTE The Flash player installed on the MFP does not support the following The function to trigger an event caused by a key operation The function to paste or acquire data such as character strings from the clipboard The context men
12. e AOPDF3E543DA 10 Touch Apply Billing Setting License Management o pa Wa ZZ Lu Wa a Ee L activation Request Code Deactivation Repair Code 01234 56789 01234 56789 01234 56789 01234 Request Code AOPDF3E544DA 11 Close Service Mode confirm that the functions work correctly Y110581 2 Sevice Manual 19 3 SERVICE MODE Field Service Ver 2 0 Jul 2009 3 4 4 Initialize e When license management information cannot be repaired initialize the information with the following procedure 1 Contact the license management section of sales company to report the information necessary to issue the initialize code 2 The license management section of sales company supplies the initialize code 3 Call the Billing Setting to the screen See P4 4 Touch License Management Initialize 5 Enter the initialize code issued by call center using the keyboard on the screen and touch Apply i Option LK 101 v2 102 103 v2 105 License Management 23456 78923 45678 92345 67892 34567 89234 ESES Es O Z E Wa Z LL Wa lt AOPDF3E541DA 6 After completing the initialization follow the message appearing on the screen and turn OFF and ON the main power switch 20 Senice Manu 108812 Field Service Ver 2 0 Jul 2009 4 TROUBLESHOOTING OF i Option TR
13. etion 1 Sie CS Serial Number wl Token Number Nullification completion rr _ Application code 38 2 f l 2 i MFP Master maintenance KONICA MINOLTA BUSINESS TECHNOLOGIES INC ALL Rights Reserved oO Z AOPDF3E532DA m 15 Enter serial number and nullification code and click Registration Z Ww Language English v Nulificatian Restorati D ompletion eman 2 a lt Token Number Application MFP Master maintenance KONICA MINOLTA BUSINESS TECHNOLOGIES INC ALL Rights Reserved AOPDF3E533DA 16 Message for nullification completion appears 76 Serice Manual 10582 Field Service Ver 2 0 Jul 2009 3 SERVICE MODE 3 4 3 Repair 1 Call the Billing Setting to the screen See P 4 2 Display and confirm serial number repair request code and request code with the fol lowing procedure License Management Repair gt Repair Request Code See P6 NOTE e Do not turn OFF ON the main power switch until the repair code is input after this procedure i Option LK 101 v2 102 103 v2 105 3 Access to LMS web site for service 4 Click MFP and select the language Langu i ge English Japaneese KONICA MINOLTA Token Number Applicatian Master maintenance a Wa ZZ LU Wa m lt AOPDF3J515DA 5 Click Restoration demand KONICA MINOLTA Token Number Application MFP Master maintenance
14. formation 21 4 2 EO message neun 22 4 2 1 License management error 22 i Option LK 101 v2 102 103 v2 105 OUTLINE 0 a Wa ZZ LU FR Wa m lt TROUBLESHOOTING Field Service Ver 2 0 Jul 2009 GOL ZA EOL ZOL ZA LOL H71 UORdO NI ILNO ONILLIS LNANLSNTAV Blank Page ONILOOHSFIANOAML ii Field Service Ver 2 0 Jul 2009 OUTLINE 1 PRODUCT OUTLINE 1 1 Available function for i Option 1 PRODUCT OUTLINE A The functions available for i Option LK 101 v2 102 103 v2 105 are as follows Function Web browser Image panel Photo registration Assignment of application keys PDF processing AA Searchable PDF Y110581 2 From the control panel access content on the Internet or Intranet in order to display or print this content Additionally you can operate PageScope Web Connection to use documents saved in user boxes e This is a new control panel user interface It enables the whole operation workflow to be easily grasped You can add photo data to a registered address book entry Registered photos are reflected in the Destination List of the Image Panel e Enhanced function can be assigned to the application key e When transmitting documents in PDF for mat you can encrypt PDF file with pass word or digital ID add a digital signature and specify properties e You can create a text searchable PDF file by pasting transparent text
15. he installation site e The original has a problem that may cause a defective image e The density is properly selected e The original glass slit glass or related part is dirty e Correct paper is being used for printing e The units parts and supplies used for printing developer PC drum etc are properly replenished and replaced when they reach the end of their useful service life e Toner is not running out A CAUTION To unplug the power cord of the machine before starting the service job proce dures e If it is unavoidably necessary to service the machine with its power turned ON use utmost care not to be caught in the scanner cables or gears of the exposure unit e Special care should be used when handling the fusing unit which can be extremely hot e The developing unit has a strong magnetic field Keep watches and measuring instruments away from it e Take care not to damage the PC drum with a tool or similar device e Do not touch IC pins with bare hands a Wa ZZ LU Wa ja lt Y110581 2 Sevice Manual 3 3 SERVICE MODE Field Service Ver 2 0 Jul 2009 3 SERVICE MODE A e When using i Option LK 101 v2 102 103 v2 105 license management is done with the following procedures Service Mode Billing Setting License Management e License Management can set Activation Deactivation of each i Option functions Repair Initialize of functions for troubleshooting or etc
16. i Options LK 101 v2 102 103 v2 105 SERVICE MANUAL Applied Machines d Color MF360 MF280 MF220 d Color MF651 MF551 MF451 Code Y110581 2 PUBLICATION ISSUED BY Olivetti S p A 77 Via Jervis 10015 Ivrea TO Italy Copyright 2009 Olivetti All rights reserved Field Service Ver 2 0 Jul 2009 CONTENTS i Option LK 101 v2 102 103 v2 105 OUTLINE 1 PRODUCT OUTEINE sure tite nn 1 1 1 Available function for i Option us 1 1 2 Product SSC IICA NOM se iscate ate sine carnete ara ca doc ein ala i e e net 2 1 2 1 Web browser function zic cai arat anis ia ee ea 2 1 2 2 Photo registration function nn EEN EEN 2 ADJUSTMENT SETTING 2 HOW TO USE THE ADJUSTMENT SETTING SECTION nennen 3 3 SERVICE MODE unsere 4 3 1 Billing Setting function setting procedure 4 3 2 Billing Setting function IR mita ce ce i e i e pi 5 3 3 Settings in the License management nana na 6 3 3 1 PR TU ALN PRODI tte ete Sd TR RE ARII ee 6 3 3 2 D CISION ee eee 6 3 3 3 eege 6 3 3 4 ERIN ea Sa pe EEE nai e amd a eee anala ee ree 6 3 3 5 PR Code e ee ee ee ne de 6 3 3 6 KSE REZ 7 3 3 7 F nction LU So na ne a 7 3 4 License Management function setting procedure nnn nnee eneen 8 3 4 1 e e EE 8 3 4 2 DESEINAIION arena neigen 12 3 4 3 RODA ee 17 3 4 4 Ee 20 TROUBLESHOOTING 4 TROUBLESHOOTING OF KD na ian paie natatie e 21 21 OU DEAR ee NE pecker ARN DR ee Ra ee 21 4 1 1 Structure of license management 21 4 1 2 License management in
17. management error occurs See P22 Y110581 2 Sevice Manual i Option LK 101 v2 102 103 v2 105 o pa Wa za Lu Wa a lt 3 SERVICE MODE Field Service Ver 2 0 Jul 2009 3 3 Settings in the License management 3 3 1 Activation Functions Le To activate i Option functions e To activate i Option functions with CE e The functions can be activated by selecting the desired function and enter the appropri ate license code and function code i Option LK 101 v2 102 103 v2 105 e Administrators also can activate i Option functions through Administrator Settings Setting 9 See P8 Procedure 3 3 2 Deactivation e To deactivate i Option functions e To deactivate i Option functions due to registration error expiration of lease term change to other MFP or etc e The functions can be deactivated by selecting the desired function and enter the appro priate deactivation code Setting Procedure an FE 3 3 3 Repair Functions Le To repair license management information To be used when license management information is lost due to replacement of NVRAM board or service EEPROM board or any other trouble e License management information can be repaired by acquiring repair code with repair request code and entering the repair code Setting See P17 Procedure 3 3 4 Initialize Functions e To initialize license management information e To be used when license management
18. ome values are detected cleared warning is issued to let the user know the abnormality e The abnormality is detected at the timing of start up or restart due to any condition e When the abnormality is detected the corresponding i Option function cannot be used other ordinal functions however such as copy scanning print or etc can be used with out interruption i Option LK 101 v2 102 103 v2 105 A Example of error message License management error occurred 12 04 2007 13 24 Menory 100 AOPDF4E502DA B Main reasons of trouble The following shows the possible trouble factors and their countermeasure Pa CO CO ac Kei LU jan e ng Board replacement Countermeasure e When NVRAM board on MFP board is replaced with new one e When service EEPROM board is replaced with new one Repair e When NVRAM board and service EEPROM board are replaced with the new ones at the same time Initialize gt Activation e When mounting the NVRAM board of the machine whose func Initiali Activati tion s have already been activated ES ER e When mounting the service EEPROM board of the machine Initiali Activati whose function s have already been activated nn e When mounting the NVRAM board and the service EEPROM board of the machine whose function s have already been acti Initialize gt Activation vated DD SG Man 105812 Field Service Ver 2 0 Jul 2009 Blank Page U
19. r maintenance KONICA MINOLTA BUSINESS TECHNOLOGIES INC ALL Rights Reserved AOPDF3E529DA 7 Select i Option to be deactivated and click Registration Language English KONICA MINOLTA Serial Number Token Number Application se choose Token doing defeasance MFP Token Number Product Name i Option LK 103 Master maintenance KONICA MINOLTA BUSINESS TECHNOLOGIES INC ALL Rights Reserved AOPDF3E530DA Y110581 2 Sevice Manual 13 i Option LK 101 v2 102 103 v2 105 Z i Wei Pa LU op m lt 3 SERVICE MODE Field Service Ver 2 0 Jul 2009 8 Nullification code is issued Language English v i Option LK 101 v2 102 103 v2 105 It is completion as for the nullification demand receipt Token Number Application Got rg a ye e E e eee e E e Re a i Nullification ode MFP i 1 ee Ea de en es ee gan a ie ele Cie mel ete Master maintenance Generate Additional License Codes KONICA MINOLTA BUSINESS TECHNOLOGIES INC ALL Rights Reserved AOPDF3E531DA 9 Select Deactivation Deactivation code at the MFP 10 Enter the nullification code issued by LMS using the keyboard on the screen and touch END License Management O Z S Wa Z LL Wa lt 23456 78923 45678 92345 67892 34567 89234 SE SSS fo Fw ie ie ir Jv Fv SS o Is To Ir Ts I Is HE E BERBER
20. u The Flash printing function The function to execute JavaScript from Flash or to operate Flash by JavaScript A screen that has no window pop up The Flash bookmark function The function to send receive data in real time using the Flash Media Server The function to communicate via the XMLSocket 1 2 2 Photo registration function Specifications of the photo data to be registered are as follows File type BMP format 24 bit color uncompressed Image size 48 x 48 pixels Data size 6 966 Byte Service Manual Y110581 2 Field Service Ver 2 0 Jul 2009 2 HOW TO USE THE ADJUSTMENT SETTING SECTION ADJUSTMENT SETTING 2 HOW TO USE THE ADJUSTMENT SETTING SECTION e Adjustment Setting contains detailed information on the adjustment items and proce dures for this machine e Throughout this Adjustment Setting the default settings are indicated by i Option LK 101 v2 102 103 v2 105 Di Advance checks Before attempting to solve the customer problem the following advance checks must be made Check to see if e The power supply voltage meets the specifications e The power supply is properly grounded e The machine shares the power supply with any other machine that draws large current intermittently e g elevator and air conditioner that generate electric noise e The installation site is environmentally appropriate high temperature high humidity direct sunlight ventilation etc levelness of t
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