CSG Sales Manager`s Meeti
Contents
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4. Measurement and Control Field Sales Force Expands By Pete Palm DSD NEXT MONTH 450 MORE EXPERIENCED SALESMEN ARE AVAILABLE TO HELP YOU SELL HP 1000 BASED MEASUREMENT AND CONTROL SYSTEMS Starting November 1 1977 the instrument Product Group sales force over 450 strong have also taken quota for the HP 2240A Measurement and Control Processor They may help you find HP 1000 opportunities you have missed particularly where they are selling other HP IB based instrumentation The quota and commission arrangement is as follows HP 1000 OTHER HP IB INSTRUMENTS HP 2240A 2240 1000 1000 QUOTA amp QUOTA amp QUOTA amp QUOTA amp COMMISSION COMMISSION COMMISSION COMMISSION HP IB INSTRUMENTS QUOTA amp COMMIS When the customer needs a lowest cost dedicated system that doesn t justify the power or price of an HP 1000 or K series turn the customer over to your IPG sales partner HP calculator based 2240A systems compete well for many applications in the 10 000 to 20 000 range Better HP gets the order than the competition Volume 2 Number 23 October 15 1977 6 FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER DIGITAL IN DIGITAL OUT DIGITAL IN DIGITAL OUT DIGITAL OUT HP 9815 HP 982 9340 13090 For HP 2240A Systems sold with calculators th
5. M He HANH uL Js 5 Hcc IO THY A BMAD SE ee Translation Partial this is the minicomputer HP 1000 of the American company Hewlett Packard The whole machine is installed in a part of the desk see picture but has a gigantic memory for this size up to 320K It is not so easy to answer this question The capabilities of Th ands ikaona advantages computing technique are increasing all the time Until very og Wie ie ae 9 recently computers performed only some mathematical of this machine It allows also the simultaneous work with calculations today they are controlling entire areas of indus several video ru miis a rasa and also pro try or administration of gigantic cities Even the scientists gramming n severa ee CIE ECT deli cannot predict exactly the future of electronics where is the limit of perfection or what is a modern computer capable to do HP 1000 could be used for engineering and scientific com The guarantee of the power of electronics is above all in its putations processing control systems control and data permanent perfection process There are two
6. COMPUTER SYSTEMS NEWSLETTER CSG Sales Manager s Meeting T EH REINHARDT HELMU FRANKFURT i HPSA ii HEWLETT PACKARD Vol 2 No 23 Oct 15 1977 Great 24 BOISE NEWS Division News Indepth Hard Copy Terminal Sales C Ulfers BOISE 2 Sales Aids 2630 Family Sales Presentation Kit Readied J KlonicK BOISE 3 Product News 7970 Mag Tape Cabinet Revealed at Last torte OS DR ERR Nu M Harrigar BOISE 3 Order Processing Option 100 for 21MX Printer Interfaces Freemar BOISE 3 Traffic Tips leslie J Fisher BOISE 3 Support News HP 2631A and HP 2635A Support S Bolen BOISE 3 Line Printer Preventive Maintenance Manual B Getzfred BOISE 4 DMD NEWS Divislon News New Player at DMD B Hoke DMD 5 Sales Alds Factory Support Resources J Bol DMD 5 DSD NEWS Division News Measurement and Control Field Sales Force Expands P Palm DSD 6 Where is the Limit of Perfection D Anderson DSD 10 Technical Marketing Reorganization C Drotos DSD 11 Sales Aids FALL SALE Used Equipment at 5096 Savings J Coleman DSD 12 Volume 2 Number 23 October 15 1977 DTD NEWS Division News 2649 Graphics Options S Tha
7. COMPUTER SYSTEMS NEWSLETTER Neophyte Sales Teams Receive Awards By Pat McGrath GSD You Betcha So you wanta sell me a 3000 in the recent CSG Sales Neophyte Class 13 at GSD the Sales Neophytes were divided into teams of five individuals Each team was given a description of an IBM System 3 presales situations with a list of specific customer objec tions Each team was asked to prepare and present a com prehensive sales presentation which both overcomes the customer s objections and leaves the customer in a positive frame of mind toward HP As customers we chose the roughest and most hard nosed factory people we have to serve as hostile customers They were asked to ask questions raise objections and generally make it difficult for the neophytes and to then evaluate each of these presentations The following teams won First Second and Third Place awards First Place Team Calvin Campbell Houston Jim Forrest Bellevue Mark Hazelwood Farmington Gene Peterson Fullerton Jim Ditulio Farmington Volume 2 Number 23 October 15 1977 16 Second Place Team Bernard Ferme Orsay Bob Morgan Calgary Pierre Pelletier Montreal Al Pereyra Elmed Peru Dave Salter Toronto Third Place Team Christian Joye Orsay Woody Jones Houston Don McClure Rockville Kerry Roller Indianapolis Michel Tcheng Orsay CONGRATULATIONS Series SE Support By Jon Jacobson GS
8. GOMIPUT ES SYSTEMS NEWSLETTER Autosales with Autoplot AUTO PLOT By Tom Lee DTD A PLOT SPECIFICATION 1 NO OF COLUMNS 2 2 X IS COLUMN 1 3 Y IS COLUMN 2 For those of you who want a quick and easy program to 4 LINE TYPE 1 9 1 demonstrate some of the many features of the 2648 here s a 5 MIN X 2500 program that draws some interesting graphic pictures using 6 MAX X 2500 AUTOPLOT It runs under BASIC on the 3000 and should 7 MIN Y 2500 take you about five minutes to input Here are the steps to 8 MAX Y 2500 impress your customer B AXES SPECIFICATION 1 UNITS BETWEEN X LABELS 1000 2 UNITS BETWEEN X TICS 500 1 Sign on to the 3000 3 UNITS BETWEEN Y LABELS 1000 2 Call up BASIC 4 UNITS BETWEEN Y TICS 500 PLOT OPTIONS 3 Input this program 1 SKIP FIRST Leave Blank LINES OF TEXT 5 PRINT READ IN A NUMBER BETWEEN 2 STOP AFTER Leave Blank POINTS 1 AND 30 3 DRAW GRID 1 o 10 INPUT K 4 FROM DSPLY 0 20 FOR L 0 2500 STEP 5 Execute the program Press AUTOPLOT button 30 X COS L L 1 5 before entering data and turn off Alpha memory 40 Y SIN L L 2 45 PRINT CTL 208 X Y Have fun If anyone has any programs using the 48 that 50 NEXT L Show off its many capabilities let us know so we can share 60 END them with everyone 4 Load AUTOPLOT with these values GOOD SELLING Museum Volume 2 Number 23 October 15 1977 15 FOR INTERNAL USE ONLY
9. 12 FOR INTERNAL USE ONLY COMPUTER SYSTEMS rreR 2649 Graphics Options By Sarv Thakur DTD Qualified OEM s can now order 2648A harcware as special options to the 2649A These options will eventually become standard options on the 2649A NOTE OEM discounts do apply to special options However do make it a point to remember trat HARDWARE ONLY is PROVIDED and NO GRAPHICS DOCUMENTATION such as 13255A Technical Information Package or 13256A Firmware Support for the graphics features is available at this time Following is the product structure to provicle a standard 2648 Product Option Description Price 2649A Mainframe 2150 2649A 100 Character ROM 100 2649A H01 Graphics Keyboard 575 2649A 400 Control Memory 140 2649A 400 Control Memory 140 2649A H02 Graphics Controller and Memory 1510 2649A Graphics Maincode ROM s 500 2649A H04 Graphics Keyboard ROM 50 93982A 8K Memory 425 13260A Datacom 160 13260A 003 Graphics Datacom ROM N C 5750 For Option 007 2649A 007 CTU Hardware 1430 13261A 003 Graphics ROM s 170 1600 Volume 2 Number 23 October 15 1977 13 Terminal Training Course December 77 By Carl Flock DTD Data Terminals will be conducting an in depth sales technical training class starting December 5 1977 for five days in Cupertino The class is intended for those salespersons who carry a substantial quota i
10. Bridges Al Liu Debbie Willrett Dave Hoffman TBH TBH TBH Dick Lovlien FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER FALL SALE Used Equipment at 50 Savings By Judy Coleman DSD The following used equipment is available at great savings All units carry a full 90 day warranty Qty Product Description Price 2 12556B 888 Output Register 325 00 2 12560B 888 Plotter I F 250 00 2 12587B 888 Data Set 21MX 275 00 2 12597A 005 888 2895B 225 00 6 12604B 888 Data Source 437 00 3 12676B 888 Fixed Shelf 140 00 1 12731A 888 Memory Expansion 21MX Series 500 00 8 12880A 888 2100 Series 4K Expansion 2100A 175 00 10 12884A 888 4K to 8K or 12K to 16K 4K Expansion 2100A 500 00 8 12884A 002 888 8K to 12K 500 00 4 12889A 888 High Speed I F 375 00 1 12894A 888 Multiplexed 175 00 1 12900A 888 Accessory Kit 2100A 300 00 5 12944A 888 Power Fail 300 00 2 12968A 888 Asynch Comm I O 375 00 1 12968A 001 888 Add 2640 Cable 375 00 8 12994A 888 4K Memory Module 2102A 200 00 5 2100A 008 888 Computer 8K Memory 6 750 00 2 2895B 888 Paper Tape Punch 2 375 00 2 91703A 888 Digital Input Card 2 000 00 1 91704A 888 Relay Output Card 2 000 00 Please contact Judy Coleman 408 257 7000 Ext 3367 for availability and transmitting instructions Units are available on a first come first served basis Volume 2 Number 23 October 15 1977
11. industrial Engineering and an M S degree in Management Steve s timely arrival at DMD will undoubtedly be a valuable asset to our young division Welcome aboard Steve Volume 2 Number 23 October 15 1977 Factory Support Resources By Jon BoltIDMD There have recently been a couple of instances where customers have contacted our lab directly without involving Sales Development and in one instance without the field s knowledge As you know it s our standard practice not to have customers interfacing directly with R amp D however we do realize that there will be circumstances where this level of communication is required We would like these minimized in order that the lab be free to do their primary job i e invent new products Therefore we ask that any of these special situations be coordinated through marketing We have several levels of resources available to us before we have to involve the lab and we feel that we can provide the type of support and follow up that is needed to achieve the highest level of customer satisfaction It becomes our job to ensure that the whole interaction is handled professionally and that nothing falls in the crack We will also be sure to feed back the results to keep you in the loop As we said this is a very limited resource so help us use it wisely Let me know if can help Computer s Museum FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER
12. DS 3000 does not have all of the features specified in the standard specifically it lacks the ability to queue messages This means that each application is limited to processing one message at a time In summary then we already have implemented most of the major new features of the 74 COBOL standard at the system level but not yet at the language level ex cept for inter program commnication And each of these features can be used by the other languages except APL Other Features There are two additional significant new features that were specified in the 74 COBOL standard that are not im plemented in COBOL 3000 1 STRING UNSTRING This feature allows a user to combine STRING or break up UNSTRING character strings There is no comparable function in COBOL 3000 2 MERGE This feature allows for the combining of two or more sorted files on a common key This feature is not im plemented in COBOL 3000 However MERGE is call able from COBOL via SPL procedures as part of SORT 3000 To sum it up COBOL 3000 is a high level implementation of the 1968 ANSI standard The extensions of the 1974 stan dard have been implemented on the 3000 at the system level While we cannot yet say that we have a 1974 standard COBOL 3000 with KSAM DEBUG and DS 3000 provide most of the functions specified in the 1974 standard Sell the four together as a package to the customer who requires a 74 COBOL FOR IN
13. Products 9 30 and Services Directions Seminar Series E Seminar Series B 10 00 Registration and Keynote Focus Networking amp Peripherals Languages Products Services Speaker Data Communications 10 30 Exhibit 11 00 Seminar Series A Seminar Series E Seminar Series B Seminar Series F 11 30 Data Management Peripherals Languages Applications 12 00 LUNCH 1 00 0 G Keynote sers Group 1 30 Speaker Seminar Series F Committee Closing Remarks Applications Presentations 2 00 2 2 30 Seminar Series D Seminar Series A Installati 12 3 00 Mansasinent ane b Data Management Shaded bold type indicates 3 30 ian a emant general presentation 4 00 Manageme Eid BREAK to all attendees DINNER Seminar Series C Communications amp System Optimization Seminar Series C Communications amp System Optimization Directors Planning Forum BIRDS OF A FEATHER INFORMAL MEETINGS FOR INTERNAL USE ONLY Volume 2 Number 23 October 15 1977 17 YSTEMS NEWSLETTER A COMPUTER SE s Attend HP 3000 Users 77 Conference By Ralph Manies GSD Some after the technical session chalk talk amongst users SE s attending the HP 3000 Users 77 Conference were left to right Steve Lair of Neely Santa Clara Car Lichvarcik of Richmond Ken Oliver of Ottawa Ed Splinter of Neely Airport John Podkomorski of Rolling Meadows Dick Breon of Neely Santa Clara and Bob Chaffin Instructor from
14. its location from one place to another without losing data and without interrupting the other 3070A s on the same serial link cable Serial link cable loop The multi drop capability and the low price of the serial link cable are always strong selling points for the 3070A SELL 3070A s Computer Museum FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER Worldwide CSG Sales Manager s Meeting A Great Success By Doug Chance CSG In mid September Computer Systems Group hosted the annual Worldwide Sales Manager s meeting at Silverado Cupertino and Santa Clara California A total of ninety seven CSG Regional Sales Managers Area Sales Managers and District Sales Managers attended the six day long program The meeting had three key objectives 1 To provide an opportunity for our world wide field sales managers to get together and discuss common ideas schemes and creative solutions for successful growth and personal development 2 To establish a detailed field factory dialog that will result more organized marketing sales plan for 1978 3 To rekindle enthusiasm among ourselves and those who have supported us this past year for the chal lenges of the coming year The program began at Silverado in the wine country near Napa with a CSG Management Overview and two days of intensive field workshops Each attendee spent one and a half hours i
15. main ways in processing But even the specialists who created this this respect reduction of the computer sizes and at the machine have difficulties to figure out all the areas where the same time the increase of its main memory An example of HP 1000 can be used Volume 2 Number 23 October 15 1977 10 FOR INTERNAL USE ONLY aaa aint EE SL GCGUMPUTER SYSTEMS NEWSLETTER Technical Marketing Reorganization By Carolee Drotos DSD DSD s Technical Marketing Department has recently reor ganized and incorporated several people from AMD To operate more effectively we have divided the department into two main groups These two groups CE Organization Support and SE Organization Support are broken down into six sub groups SE On Line Support CE Cn Line Support Hardware Support Operating Systems Subsystems and Data Communication The latter four groups will continue to produce manuals and support plans develop customer CE and SE training courses provide new product training for SE s and CE s on both hardware and software and develop demos for the HP 1000 System The following chart shows the breakdown o Technical Mar keting and lists the on line support people The SE Support Group headed by Jim Bridges responds to all technical questions on software The primary function of this group is the handling of bug reports see S A Note 178 Bugs are verified where feasible logged on the SST and s
16. the key features and benefits of the 2631A and 2635A This presentation kit can be used in many sales situations and should be a particularly effective complement to your 2630 Family demonstrations Also by using the kit as an opener it will provide you with a valuable opportunity to acquaint new prospects with the full line of HP computer equipment This presentation material will be arriving in your sales office in mid to late October watch for it SEES e 7970 Mag Tape Cabinet Revea By Mike Harrigan Boise x led at Last As promised in the September 1 issue of the Newsletter here is a photograph of the new stylized 7970 magnetic tape drive cabinet Shown here in a typical installation with an 7920 disc drive and an HP 2640A terminal this cabinet was designed for one of our large OEM customers and they have given us permission to offer t as a standard option The cabinet s color coordinated with Systern 1000 and makes an attractive alternative to rack mounting the mag netic tape drive in situations where the equipment may be located in an office environment To get this cabinet all you have to do is order option 410 with you 7970B 7970E 12970A 12971A or 12972A Volume 2 Number 23 October 15 1977 3 Option 100 for 21MX Printer Interfaces By John Freeman Boise Effective November 1 1977 the 2613A 2617A and 2618A can be ordered with option 100 to interface to 21MX and
17. 2100 systems This option replaces the subsystem numbers which have been so confusing in the past Now if you wish to order 2617 with 21 interface cable manuals and software just order a 2617A 100 Hope this makes your job easier Traffic Tips By John Fisher Boise Boise Division is recommending the use of surface electronic padded vans for transportation of our larger peripheral instruments The 2613A 2617A 2618A and the 7970 option 300 units are quite vulnerable to damage increasing damage claims and the need for proper handling with Inside Deliveries justifies additional cost and transit time A large percentage of our freight claims are against the airlines and the reason is that few airlines or airports have the equipment to handle the weight and bulk of our larger instruments So whenever possible we suggest your cus tomer use surface electronic padded van transportation for the above instruments And when Inside Delivery is desired be sure it is specified on the sales order GOOD SELLING HP 2631A and HP 2635A Support By Steve Bolen Boise On September 16 Boise Division announced the 2631A Printer and the 2635A Printer Terminal Now that things have settled down a bit would like to take this opportunity to briefly review the 2631A 35A Support Plan with you The 2631A 35A were designed for high reliability and ease of maintenance Both units are modular in construction with all components easily r
18. By Dick Anderson DSD This is a translation of a Russian news article on our product e p oem e nerko o npotecca HOHTDOAR M noy pa ee 10 000 7 cana We d
19. D BENCHMARK 500 RACEWAY Do you have a Series prospect where a benchmark might clinch the deal Maybe you ve seen the performance graphs in the Series brochure but you re not sure how they relate to your particular situation just wanted to remind you that we in the Series group at GSD are definitely here to support your efforts If you ve run a benchmark on a Series Il con figured like a Series remember in some cases the actual performance of Series can be considerably better Let us prove it to your customer Please feel free to contact me at GSD FOR INTERNAL USE ONLY WSLETTER CUMIPU IER SYSTEMS N tions The excitement and intensity of attendees can be best measured by the use of the system if you stopped by the system at midnight you would have seen people still sharing ideas and experiences From all reports it was the best Users Group meeting yet Many people both users and HP jointly contributed to the success of the meeting And both users and HP gained new ideas and insights As one GSD lab respresentative put it The chance to talk with users helps me get a much better understanding on how the system is used and gives me a background that means l Il be able to design a better pro duct Similarly users gained insight as one user put it learned a lot from talking with HP people and other users The investment of this week will sav
20. L BASIC FORTRAN RPG COBOL FCOPY EDITOR COMPILER and SCIENTIFIC LIBRARIES TRACE and DEBUG In addition t m the person currently responsible for monitoring the new software pricing and support policy So let me know about your concerns in these two areas and also any competitive information you run across COBOL 3000 vs COBOL 74 By Pete Van Kuran GSD With KSAM DEBUG 0 3000 What is COBOL 74 Who has even heard of an ANSI stan dard COBOL What do do if an RFP specifies a 1974 ANSI COBOL compiler This article will give you some answers to these questions as well as outline where COBOL 3000 fits Every five or six years the American National Standards Committee on Computers and Information Processing pro vides the specifications for both the form and the interpreta tion of the COBOL language Computer manufacturers use this specification as a guideline for designing compilers The 1968 standard specifies eight different modules Nu cleus Table Handling Sequential Access Random Access FOR INTERNAL USE ONLY COMPUTER YSTEMS NEWSLETTER 0 Sort Report Writer Segmentation and Library The 1974 standard adds five modules Debug Inter program Com munication Communication Relative replacing Ran dom Access Indexed and the Merge capability The major difference between the two standards is the inclu sion of these five modules in the 1974 standard Additiona
21. Rockville The Systems Engineers in the picture above attended the recent HP 3000 Users 77 Conference in Issaquah Washington It was an excellent opportunity to interface with users learn about many techniques and applications as well as get together with the GSD lab people who attended Several of the SE s also participated in technical sessions and the Users Group presented them with handsome laser engraved pen sets as speakers gifts Thanks from all of us at GSD and from the many users who attended for the Some users get together at a terminal to share techniques SE s outstanding efforts and contributions to a successful meeting Birkwood GSD Marcon Manager talks to users on writing Chuck Villa Intel makes a point during a technical presentation manuais and documentary systems Volume 2 Number 23 October 15 1977 18 FOR INTERNAL USE ONLY SBSH ESPRESSO COMPUTER SYSTEMS NEWSLETTER Tom Whitney GSD Lab Manager talks to users about the HP 3000 Series II BESET John Podkomorski Ed Splinter and Randy Pfluger GSD SE Sup port Group talk about the new Software Status Bulletin Volume 2 Number 23 October 15 1977 e ee ee ee New Product Manager By Pete Van Kuran GSD Let me introduce myself I m Pete Van Kuran the GSD Product Manager responsible for the HP 3000 languages and utilities APL SP
22. TER the 2631A printer and the 2635A printing terminal Topics to be covered in the Course will include hands on terminal operation interfacing and the competition The class will be three days in duration and we will be limiting enrollment to 10 participants per session We have Indepth Hard Copy Terminal Sales currently scheduled the following classes Product Training By Chuck Ulfers Boise October 17th 20th October 24th 27th BOISE Division will soon be holding intensive sales November 14th 17th training on the 2630 family of printers and hard copy terminals in Boise The classes are open to any sales More classes will be scheduled as required Please contact people who need to develop an indepth understanding of Lillian Blankinship at Ext 290 in Boise to enroll in the course These 872 x 11 photos HP 2635A SHOWING KEYBOARD LAYOUT available in limited quantity from Boise Division sales development on request Volume 2 Number 23 October 15 1977 2 FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER 2630 Family Sales Presentation Kit Readied By John Klonick Boise The recent deluge of orders for the newly introduced HP 2631A printer and HP 2635A printing terminal indicates that we re off to a good start To help you keep the ball rolling Boise Division will soon be sending each district a professionally prepared set of overhead slides reviewing
23. TERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER Software BMMC Software Subscription Service By Pete Van KuraniGSD Vve got the new Software Substription service prices Based on the new Software Support Policy customers will purchase support for either 12 months or 48 months At the e end of the contract period the customer has three options for continued software support 1 Full software support as defined in the new program for 12 months renewable on a yearly basis 2 Software Subscription Service which provides the cus tomer with 6 SOFTWARE STATUS BULLETINS Bimonthly status bulletins provide the customer with information regarding future software enhancements Product 32213B C COBOL 32104A RPG 32111A BASIC 32102B FORTRAN 32105A APL 3000 32208A KSAM 32235A DBMS 32207A INDEX 32206A DEL 32205A Scientific Library 32190A DS 3000 30130E RJE 32900A SIS FOS Where FOS is broken into individual products 32201A EDIT 32100A SPL 32222A TRACE DEBUG 32211A Compiler Lib 32214A SORT 32212A Utilities FCOPY Volume 2 Number 23 October 15 1977 REG EI SSS Monthly Fee Old 20 20 20 10 35 10 21 current software design errors and suggested interim programming solutions SOFTWARE UPDATES The HP Customer Engineer installs on a regularly scheduled basis the latest updates and revisions to the softwar
24. Up to 1000 transactions per minute Concurrent DBM and real time processing Cost IMAGE QUERY data base management software 2 500 Witb HP 1000 Model 80 including 128K byte CPU 15M byte cartridge disc mag tape printer dual cartridge CRT terminal RTE operating system 61 700 Delivery 12 weeks ARO All prices U S domestic list No wonder our DBM software was named to the Datapro Honor Roll So if your system can t get untracked call vour nearest HP sales office listed in the White Pages Or write to Robert Puette Hewlett Packard 11000 Wolfe Road Dept 000 Cupertino CA 95014 HEWLETT ND PACKARD 22704 IPDS6 Volume 2 Number 23 October 15 1977 8 FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER Performance has your operating system got what it takes Our Real Time Executive for Feature 1000 and 21 Computers Your old favorite Upward RTE M memory based for 32K to 1 8 million bytes RTE II compatible compact disc based for 48K to 64K bytes disc based famil for 64K to 1 8 million bytes Programs and data are inter y changeable all systems use a common set of operator commands Multi Up to 64 separate programs can execute concurrently in main programming memory thousands more can swap in automatically from disc Protected by hardware fences and optional fault control memory No
25. al 02635 90905 Only the operator s manual pocket guide and reference manual are shipped with every unit If the customer desires a service manual it can be obtained by specifying option 715 For the field CE the service documentation is avail able in the field libraries at CPC or in CE training classes BMMC The BMMC is 31 00 month and includes travel time parts replacement and overhaul costs For Option 210 add 3 00 per month all other options are zero additional cost NOTE The Print Head is considered a consumable and head replacement is not included in the BMMC WARRANTY The 2631A printer and the 2635A terminal will be warranted for 90 days on site parts and labor Although the print head is a consumable it will also carry a 90 day warranty when shipped in a new unit from Boise Division Consumables for the 2631A 35A consist of heads ribbon cartridges and paper The warranty policy on consumables purchased from the Computer Service Division is for 30 days and only for manufacturing defects CONSUMABLES The following consumables for 2631A 35A can be pur chased from CSD Sunnyvale e Replaceable ribbon cartridge 02631 60060 e Operator replaceable print head 0950 1576 e Paper and forms Boise Division is very proud of its first major product introduction and is looking forward to providing the best possible support If there are any questions or inputs please don t hesitate to contact us Lin
26. e IPG FE gets the quota and commission on the HP 2240A The Calculator Products Group FE gets quota and commission on the calculator The IPG FE also gets commission on the calculator THE CUSTOMER GETS THE BENEFIT OF THE WHOLE SPECTRUM OF HP COMPUTING CONTROLLERS TO CHOOSE FROM New ads are coming watch for them Volume 2 Number 23 October 15 1977 7 INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER pou Base Management your small computer n the right track Our IMAGE 1000 DBM Feature on HP 1000 Model 80 Your old favorite Inquiry language Free Form QUERY Jets almost anyone access data or create reports with simple English like commands instead of special subroutines Data access Application programs in FORTRAN IV BASIC or HP Assembly can access data sequentially directly or randomly by key word value Privacy Passwords definable for any part of data base down to smallest unit of information Data Define build use and restructure data base Multiple data maintenance bases can reside in same computer system m t Data base CODASYL type schema eliminates redundant entries makes structure data base independent of user programs Data Multiple IMAGE 1000 systems can be inter connected with Communications HP s Distributed Systems Network Also 2780 emulator 1 Performance Supports 4 to 8 terminals with 1 5 to 3 second response time
27. e Printer Preventive Maintenance Manual By Bob Getzfred Boise Preventive Maintenance Manuals for the 2613A 26174 and 2618A have been written and are now available These manuals clearly point out both the customer and CE preventive maintenance responsibilities The first section describes the operator s PM duties as well as the interval at which the PM should be performed Section II of the manual describes the monthly PM duties of the CE Finally Section describes the semi annual PM duties of the CE In the future the appropriate PM manual will be shipped with the printer Additional PM manuals can be obtained by contacting the regional specialist or by ordering through CPC using the following part numbers 2613A Line Printer P N 02613 90013 2617A Line Printer P N 02617 90904 2618A Line Printer P N 02618 90015 Volume 2 Number 23 October 15 1977 INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER New Player at DMD By Bob Hoke DMD Another valuable new addition to DMD Marketing has recently joined our lean and mean team Steve Germain is our new Product Manager for the 7905 and 7920 disc drives A native of California Steve comes to us by way of Fairchild Camera and Instrument Corporation and brings with him strong system experience in both the government and the private sector Steve is a graduate of New Mexico State University and currently holds a B S degree in
28. e my shop at least a couple of man years of effort For sure I m one that will be attending the Denver meeting Record Attendance at HP 3000 Users 77 Conference By Ralph Manies GSD Over 320 users representing more than 160 companies attended the HP 3000 Users Group 1977 meeting The theme of the conference was Interface and Education and attendees had a chance to get into in depth discussions with other users 20 GSD representatives and the 7 field Systems Engineers who attended Topics ranged from in stallation management or run my Shop experi ences to advanced programming techniques on languages and data management There were more than 40 technical sessions and all were well attended The many additional informal discussions lasted in many cases until the early morning hours An on site system compliments of the Neely Bellevue office was employed for user software demonstra Denver meeting That s right the HP 3000 Users Group meeting for 1978 is already scheduled Place Denver Colorado Dates October 30th to November 3rd 1978 Plans are already underway for another exciting and out standing conference CONFERENCE AT A GLANCE 9 26 9 27 9 28 9 29 9 30 8 30 MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY 9 00 Welcome amp Hewlett Packard 3000
29. e purchased at each site REFERENCE MANUAL UPDATES Customers are automatically supplied with a set of manual updates pertinent to the software purchased at their sites Updates are mailed directly to the System Manager 3 No support other than best effort time and materials The Software Subscription Service SSS can be ordered through the BMMC for software This is if the customer wishes the Software Subscription Service at the expiration of his 12 or 48 month contract he will order Basic Monthly Maintenance The prices for Software Subscription Service SSS will be changed as of October 15 using a series of new factors based on product complexity Since FOS is a supported software product it will now have separate BMMC It will be necessary to order BMMC for each separate component of FOS The old and new prices for the SSS are listed below Full Support Monthly Fee New 30 increase 100 30 increase 100 15 decrease 50 15 50 40 125 10 25 40 no change 125 10 no change 25 15 decrease 50 10 no change 25 40 decrease 125 10 no change 25 60 increase 200 40 increase 125 10 10 FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER GSD Sales Literature By Birkwood GSD The following chart shows the sales literature currently available from GSD If you display it abo
30. e various products Emphasis will continue in the area of customer courses as well as Level and Il training for SE s and Product Specialists Manuals are emphasizing a friendly approach while providing a techni cal understanding George Taylor heads the Operating Systems Group which supports the RTE Operating System utilities compilers and libraries which are part of the HP 1000 Systems Dick Lovlien has transferred from AMD to manage the newly formed Subsystems Group Subsystems is responsible for publishing the Communicator Steve Editor and for support of the following current released products 92061A RTE Microprogramming Package 92066A Measurement amp Control Software 92400A DAS Utility Library 92413A ISA FORTRAN DVR37 HP IB Interface Driver 92063A 1000 DMB System DVA47 3070A Terminal Driver 92409A Real Time Plotter Software DVA13 TV Interface Driver DVR10 Graphic Plotter Software The Data Communications Group a spin off of the Operat ing Systems Group is headed by Paul McGillicuddy Their area of responsibility includes Distributed Systems RJE 1000 DVAOS and other new data communication products By the way if you can come and visit us you will discover that we have moved Our new location is in Building 42U between the rest of DSD Marketing and the Lab Computer sa Museum SE ORGANIZATION DATA SE COMMUNICATION SUPPORT Paul McGillicuddy
31. ec 5 1977 Morning Introduction class objectives quiz 2645A Hardware Familiarization Architecture 2640B vs 2645A vs 2641A vs 2648A Afternoon 2645A Demo Presentation Techniques LAB 1 Implementing features strapping keyboard DAY 2 Morning Data Entry environment LAB 2 Data Entry Afternoon LAB 3 Tape Control BASIC Data Communications LAB 4 intro to Data Comm DAY 3 Morning LAB 5 Handshaking protocols LAB 6 Half Duplex Operation Afternoon Polling Concepts LAB 7 Polling LAB 8 Printer Interfacing DAY 4 Morning 2648A Demo Presentation Techniques LAB 9 Graphics Basics Afternoon LAB 10 TEK Compatibility LAB 11 Graphics Advanced Evening X Dinner DAY 5 Morning OEM program objectives Basic Firmware Description Afternoon LAB 12 Firmware Modification LAB 13 Program Development Prerequisites Student should have read the following documents 2640 44 Field Training Manual 2645A Field Training Supplement 2641A Field Training Manual 2645A Reference Manual 2648A Field Training Manual 2648A Reference Manual Know How to Use Tapes Know Demo Tapes ONDARON Volume 2 Number 23 October 15 1977 14 Parity Disable for DEC Applications By Bill Swift DTD Lately we ve been running into situations where a CPU DEC s in particular wants the terminal s parity bit disabled and forced to send a one Normally when you select No Parity on the keyboard the eighth bi
32. ent to the lab for action The secondary function is to answer questions on the successful application of DSD s software products which arise from a lack of detail or exam ples in manuals During 1978 we will add additional man power in this important area The CE Support Group responds to questions relating to functional and procedural aspects of DSD hardware A Maddox who recently joined the group will handle 9600 Measurement amp Control Systems questions Phil Williams will be heading the group and fielding questions on the HP 1000 and CPU related products This group will cio limited OEM design consulting during 1978 Orrin Mahoney continues to head the Hardware Support Group which complements the CE Support Group by pro ducing support plans manuals and training packages for new and existing products The maintenance of board ex change BMMC and SSS prices for existing products will CE ORGANIZATION HARDWARE CE SUPPORT SUPPORT Orrin Mahoney Al Maddox Phil Williams TBH George Taylor Volume 2 Number 23 October 15 1977 TECHNICAL MARKETING Bill Senske i OPERATING SYSTEMS SUBSYSTEMS continue to be generated from Hardware Support A major thrust for the group will be to get closely tied into the design process on the next generation computers to maximize supportability The Software Support Groups job is to help make the software packages more saleable and supportable by focusing on th
33. eplaceable A self test capability has been built in that can be utilized by both the operator and the customer engineer In most cases a trained CE can use self test to isolate problems to the modular level Self test can be initiated at the console or via program control INTERNAL USE ONLY HP Computer Museum www hpmuseum net For research and education purposes only COMPUTER SYSTEMS NEWSLETTER Training The customer engineering training program is well under way All of the domestic product specialists have completed training at the Boise facility Each specialist has been given a complete training package so that they can provide ongoing CE training On October 3 approximately 30 customer engineers from Europe were trained at the Grenoble Division The class was taught by Dave Gerhart the responsible factory support engineer for the HP 2630 family The ongoing training in Europe will be provided by Grenoble Division On October 24 representatives from ICON will visit Boise Division for training on all Boise printers including the 2631A and 2635A Documentation The Service documentation for the 2631A 35A includes the following P N Fiche P N Service Manual 02631 90902 02635 90902 Operator s Manual 02631 90901 02635 90901 Diagnostic Manual 02631 90906 02635 90906 RTE Driver Manual 92001 90010 DVA 12 HP 2630 Family 5952 9427 Pocket Guide HP 2630 Family Reference Manu
34. hat s what it is The differ ence is that you must CALL KSAM instead of using COBOL syntax to do indexed But you can call KSAM in FORTRAN BASIC SPL and RPG as well as COBOL 2 DEBUG This module requires that a user be able to monitor the execution of his code DEBUG provides for interactive use for the interactive environment of the 3000 The disadvantage is that it is awkward to use requiring careful reading of the DEBUG manua and understand ing of the COBOL run time environment GSD is cur rently working on a COBOL User s Manual which will contain a chapter on using DEBUG This will be avail able in the first quarter Fy 78 Volume 2 Number 23 October 15 1977 20 3 INTERPROGRAM COMMUNICATION This module requires that one program be able to communicate with another COBOL 3000 already does this with the CALL statement While the implementation is not at the highest 1974 level the major function of CALL is there What COBOL 3000 does not have is a CANCEL release memory of no longer used subpro grams statement and the ability to determine which subprogram to call at execution time 4 COMMUNICATION This module provides the ability to access process create and queue messages to communicate with local and remote communication devices DS 3000 provides the tools for remote program to program communica tion and remote file access In addition it can be used from FORTRAN SPL BASIC and RPG We should note that
35. ial manufacturing accounts Volume 2 Number 23 October 15 1977 25 INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER Tokyo says the yen has just been devalued 91 nen ence T EET RNR PIN PSE I YY SEIT ESE TPR ST PERTE R R It s my birthday cake B a a a a a but give the best piece to Paul You guys ll get the trophies but I ll keep the women Good Grief Who s the turkey who chose this wine Volume 2 Number 23 October 15 1977 26 FOR INTERNAL USE ONLY e COMPUTER SYSTEMS NEWSLETTER and these contacts at the bottom will turn your hot tub heater on at 5 PM and off at 2 AM A Quick Check on Coordinated Shipment Orders By Sherry Harvey CSG The coordinated shipment program has been underway for a year now and is steadily improving due to many factors A key factor in insuring a successful coordinated shipment is to make sure your order qualifies A quick check for qualification is to make sure your order involves one of the following products 1 SYSTEMS If an order section contains one of the system product numbers listed below and all products on the section are from the system s configuration guide the section should be coordinated Parts consumables and supplies i e disc packs should be excluded If all products on the section are supplied from a single division coordination is not applicable General Sy
36. kur DTD 13 Terminal Training Course December 77 C Flock DTD 13 Product News Parity Disable for DEC Applications B SwifUDTD 14 Sales Aids 2648A Quick Reference Guide R Ferguson DTD 14 Autosales with Autoplot T Lee DTD 15 GSD NEWS General News Top Neophyte Sales Teams Receive Awards P McGrath GSD 16 Series SE J Jacobson GSD 16 Division News Record Attendance at HP 3000 Users 77 Conference R Manies GSD 17 SE s Attend HP 3000 Users 77 Conference R Manies GSD 18 New Product Manager P Van Kuran GSD 19 Product News COBOL 3000 vs COBOL 74 P Van Kuran GSD 19 Software Software Subscription Service coe riens P Van Kuran GSD 21 GSD Sales Literature 1 Birkwood GSD 22 I Gooted e y erede Hunt GSD 22 HPG NEWS Sales Aids How to Set Up a Good Demo on the HP 3070A epe e ene A Rakhmanoff BOISE 23 CSG NEWS Group News Worldwide CSG Sales Manager s Meeting A Great Success D Chance CSG 24 Order Processing A Quick Check on Coordinated Shipment Orders S Harvey CSG 27 Training Your Customers Technicians Digital Troubleshooting C Emst CORP 28 INTERNAL USE ONLY COMPU
37. lifomia 95014 USA Bob Lindssy CS Group Editor Address content inquiries to TOM FREED AMD Technical Editor JOHN WHITESELL BOISE Technical Editor HOKE OMD Technical Editor JOE SCHOENDORF DSD Technical Editor CARL FLOCK Technical Edilor CAROLYN MORRIS GSO Technical Editor GUNTER KLOEPPER HPG Technical Editor FOR INT ERNAL USE ONLY
38. lly several new functions were added to each of the existing modules The standards also contain criteria that specify different levels of implementation for each module Usually there are two or three levels One of the levels can be null i e there is no implementation of that module For example we don t have a report writer module we have RPG instead but because the standard includes a null level for the Report Writer module COBOL 3000 still conforms to the 1968 standard COBOL 3000 is a high level implementation of the 1968 ANSI standard It also conforms to the highest federal stan dard for 1968 COLBOL It has additional features some of which are included in the 1974 ANSI standard However HP does not yet have a 1974 COBOL compiler So has GSD been sitting on its hands The answer is most definitely not GSD has implemented the major extensions that differentiate the COBOL 68 and COBOL 74 standards at the system level This means that these extensions are available to all languages on the HP 3000 Since these extensions are not precisely tailored to the individual language they can be slightly less efficient or a little awkward to use The following discussion will outline major differences between the COBOL 74 ANSI standard and COBOL 3000 1968 ANSI standard 1 INDEXED This module provides that the language has the facility to read and write data using a single predefined key That sounds like KSAM and t
39. n each of seven workshops Major ac counts Training Development Recruiting Creative Selling Specialization Third Party Selling District Planning Management Two full days of factory round robin sessions at the Cupertino and Santa Clara facilities enabled all the atten dees to hear the marketing plans of all of the CSG Divisions with the final morning devoted to summaries of the field workshops Overall the meeting was a great success We fulfilled all of the initial meeting objectives and even had some fun doing it Two awards banquets and a variety of social events helped us all to get to know one another better Here are some glimpses of what went on Volume 2 Number 23 October 15 1977 24 Yes but mine only look three hours under the dryer have absolutely no territorial aspirations beyond Computer Systems Group INTERNAL US ONLY PEE BRE AE TRE BERT ME PEGE REIS NAT NTR TE PSST DE SOHN IR I RE COMPUTER SYSTEMS NEWSLETTERS and Ely said to me AM what Division Pil match your G E with Ford Motor Company and raise you two horizontal territories and you can live on board my Swan 41 anchored in Helsinki harbor and then in 1984 we ll go after the super big high level dis Now here s what the DSD marketing strategy will really look like e tributed commercial industr
40. n responding peripherals detected via time outs a Multi terminal Concurrent processing program development system genera capability tion in conversational batch modes One program serves all terminals no rewriting when you add on or change Micro Up to 8 5K 24 bit words usable at one time Microassembler rogrammin micro debug editor loader utility PROM tape generator and progr 2 Writable Control Store available to simplify microprogram preparation Ju Other features BASIC FORTRAN and Assembly languages Measurement and control support Distributed Systems Networks IMAGE 1000 DBM with QUERY language for 2 500 Cost 31 HP 1000 systems with RTE start at 21 000 for 64K byte memory based Model 20 D isc based 64K byte Model 30 from 31 500 Available to 1 8 million bytes of main memory T Delivery 12 weeks ARO Can your old favorite do all this and still service interrupts in as little as 100 microseconds If not write to Robert Puette Hewlett Packard 11000 Wolfe Road Dept 410 Cupertino CA 95014 Or contact your nearest Hewlett Packard sales office When it comes to price performance we ve really got what it takes Volume 2 Number 23 October 15 1977 9 ol Cee erences ty EEE All prices U S domestic lis LETT T HEWLETT i PACKARD 22709HPDS5 FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER Where is the Limit of Perfection
41. n terminals and in one way or another specialize in our product lines It will be of particular benefit to those who are out getting new business The main objective is to provide an in depth look at our product lines so that the salesperson can handle the question from a customer Will your terminal work on my computer Along with this attention will be given to ways in which the products can be more effectively presented and demonstrated to prospects To this end extensive use of hands on lab sessions will be used along with factory specialists giving lectures and guidance It will be an intensive period of hard work in cluding nightly homework assignments and quizzes for those in attendance If you feel that you or a member of your sales team will benefit by attending please fill in the coupon below and send it to Soni Hogan at DTD for a seat reservation The class size must be limited to 16 so your prompt response will be greatly appreciated In addition preference for seat reservations will be given to those with large terminal quotas em E di t EE 7 December 5 1977 Class NAME DATE Print OFFICE TERMINAL QUOTA DM APPROVAL Signature Required dec E Also if you have any other questions please feel free to give us a call FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER First Week Training Schedule DAY 1 D
42. site air conditioning requirements apologize for the mistake the correct heat output produc tion is stated in the Series Site Preparation Manual Volume 2 Number 23 October 15 1977 22 FOR INTERNAL USE ONLY COMPUT R SYST MS N R How to Set Up a Good Demo On the HP 3070A By Alic Rakhmanoff Boise If you are concerned about installing a neat 307A demo remotely from an HP 1000 without having cables running along the room this article may interest you To run demonstrations of the 3070A for customers and for sales product training seminars we wanted to use the HP Boise auditorium but we did not want to have cables running along the walls So we installed the 3070A serial link cable from the computer on the second floor to the auditorium on the first floor and installed a plug on the wall which will accept both an RS232 connector and the special 3070A connector to the serial link cable Then instead of connect ing the 3070A to this plug we connected a small loop of serial link cable with some connection boxes So when we run a 3070A demo we only have to plug a CRT or printing terminal to the RS232 connector to do the log on and to run the demo program and we connect some 3070A s to the serial link loop Special plug Volume 2 Number 23 October 15 1977 23 We can show customers how easy it is to plug and unplug the 3070A and to change
43. stems Data Systems 19700B 32416A 2170A 2173A 19702A 32418A 2170A 2174A 32420A 2172A 9640A ADD ON PERIPHERAL ORDERS Orders for add on peripherals to be installed by HP which require an interface controller that is supplied Volume 2 Number 23 October 15 1977 27 The HP Guide to Bay Area Massage Parlors Phantastisch by another division should be coordinated If an order section contains any of the interface controllers below and the other products on the section are the corresponding peripherals the section should be coordinated Interface Controller Peripheral 30229A 13180B 13395A or 7920S disc drives 30215A 7970B or 7970E tape drives 30209A 2607A 2613A 2617A or 2617A line printers 3 RACKING OPTION ORDERS If the order section contains the product number 93723A then any of the products defined in the options such as paper tape reader punch disc or tape drives should be coordinated If orders are received which do not fall into the three categories described they do not qualify for Coordinated Shipment If such orders are coded CS they will not be scheduled and the factory will request that the sales office transmit a change order deleting the partial code Your help in correctly specifying CS orders to OP will make the difference in Coordinated Shipment success FOR INTERNAL USE ONLY Training Your Customers Technicians Digital Troubleshooting By Ch
44. t is forced to zero Don t despair we have an answer Switch 2 on the keyboard interface card allows you to select the status of the parity bit By opening Switch 2 and selecting No Parity on the keyboard the terminal forces bit 8 to be sent as a one 2648A Quick Reference Guide By Rich Ferguson DTD For all of you folks who missed the 2644 pocket reference guide your cries of agony have not gone unnoticed In an effort to be cheerfully responsive stopping at nothing to give you the sales tools you need we have resurrected the pocket reference concept Announcing the 2648A Quick Reference Guide Yes folks its actually here To be truly called a Quick Reference Guide one must be able to fit it in his shirt pocket After extensive research we have discovered that most shirt pockets are 25 picas wide Thus our Quick Reference Guide is 23 picas wide The Quick Reference Guide contains all of the escape sequences that control the functions of the 2648A Graphics Terminal In fact it is also useful as a 2645A reference guide since the first half of tne guide contains the 45 type functions The last half of the guide has all the graphics functions It can be ordered through your normal literature distribution channels as a manual The part number is 02648 90004 Carry it around with you for it s a great sales tool We designed it as a pocket model so you can keep it close to your heart FOR INTERNAL USE ONLY
45. uck Ernst Corp To help your customers train their technicians HP offers a digital troubleshooting training series on 14 videocassettes in color DIGITAL TROUBLESHOOTING 90420D priced at 3 600 is equivalent in content to a 13 week college term It was developed to train HP s own technicians and is espe cially useful in showing how to approach real problems The Course features e Practical demonstrations e Proven teaching techniques e Flexibility of use for classroom or individual study e Latest in digital troubleshooting tools e Most recent logic symbology e Useful troubleshooting tips 90420D includes a 180 page textbook a lab workbook and a study guide Two midterms and a final exam can be supplied at your request Also the HP Logic Lab 5035T can be used to perform the digital lab experiments A data sheet 5952 0062 has been distributed to sales offices You will be receiving your personal copy in about 2 weeks Of course in addition to helping your customers 90420D carries the usual commission as do all other videotapes and equipment GOOD SELLING PEN R TER Volume 2 Number 23 October 15 1977 JOYCE LOUDEN Editor LILLIAN BLANKINSHIP BOISE Editor JANET HALLRERG DMD Editor SANDY BETTENCOURT DSD Editor SONI HOGAN DTD Editor APRIL KILPATRICK GSO Editor CATHERINE CLAY HPG Editor HEWLETT PACKARD COMPUTER SYSTEMS GROUP 11000 Wolfe Road Cupertino Ca
46. ve the sales literature shelves you ll probably find it a lot quicker and easier to find what you need GENERAL SYSTEMS DIVISION SALES LITERATURE SERIES tI SERIES I EDUCATION FROM GRADE HP 3000 SERIES DATA BOOK SCHOOL TO FLYER BROCHURE 5953 0522 5953 5020 5953 0505 5953 0513 E ose I SMALL BUSINESS LARGE COMPANY GM COMP SOL EDUCATION BROCHURE BROCHURE S009 ELEM SECOND USER GROUP 5953 0501 5953 0502 5953 0524 5952 4522 CA TECHNICAL ECH SUMMAR SUMMARY 5953 0525 5953 0503 DATA BOOK 5953 0521 15 2000 515 3000 TOTAL SOLUTION SUPPORT SUMMARY SUMMARY APL SERVICES 5953 0528 5953 0526 5953 0507 5953 0514 2000 C1S 3000 COMPUTER DATA BOOK TECH GIM SYSTEMS 5952 5574 SUMMARY 30000 90008 5952 5595 5953 0527 SUBSYSTEM HP 2026 DATA BOOK SYSTEM 5952 5592 5953 0504 3000 SERIES I AND tI HP 2026 DATA BOOK i 5953 0508 Goofed c By Ross Hunt GSD ACME COMPUTER ROOM Thanks to an alert FE former CE Harlan Proehl of Rolling Conlin Meadows an error in the Series data book was brought to j my attention on Page 2 Site Preparation data the Heat Output Per Hour Section The Series 15 erroneously shown as producing 1400 BTU s per hour the correct Heat produc tion is 14000 BTU s per hour This obviously can cause problem when calculating
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