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Fiscal Printer Model 3FA: Argentina Hardware

1. Asm Part Index Number Units Description 1 UNIQUE PRINTER PARTS 08L2266 1 Printer Logic Card replaces Model 3 P N 93F0238 Not illustrated 08L2267 1 Extension Card replaces Model 3 P N 53F4880 Not illustrated 08L2268 1 CR Frame ASM with CR paper sensor replaces Model 3 P N 93F0250 Not illustrated 08L2270 1 Main Cover replaces Model 3 P N 93F0246 Not illustrated BASE 08L2265 1 Top Cover not illustrated 93F0533 1 Cable not illustrated 2514699 1 Fiscal Security Seal and Wire Not illustrated 2 08L2272 1 Security Screw 3 25L4692 1 Fiscal Screw 14 85H7685 1 Metal Base with Memory Assembly 15 08L2263 1 Power Supply 16 47P0283 1 Fiscal Processor Logic Card Assembly Argentina only Chapter 4 4693 4694 Parts Catalog Fiscal Printer 3FA 4 3 created October 8 2001 4 4 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 80900006 80900009 Appendix A Fiscal Unit Return Codes This chapter contains e 4690 hardware return code ERRN descriptions e DOS return code descriptions e Return code conversion table 4690 OS to DOS 4690 Hardware Return Code ERRN Descriptions This list contains information about the return code RC 8090xxxx in system messages Return Codes ERRNs 8090xxxx 80900006 Explanation The fiscal unit is off line User Response Retry the operation If the problem remains replace the fiscal p
2. 014 gt DOS 007 gt DOS 80900107 gt 4690 OS Explanation An overflow occurred The Notpaid transaction total exceeds the transaction total value The request is not processed User Response Make the Notpaid amount less than or equal to the transaction total 008 gt DOS 80900108 gt 4690 OS Explanation An underflow occurred The current transaction total or one of the VAT Category or Department transaction sales totals is less than the minimum allowed value The request is not processed User Response Cancel the transaction or make the total greater than the minimum allowed value 009 gt DOS 80900109 gt 4690 OS Explanation An underflow occurred The Return transaction total is less than the minimum allowed value The request is not processed User Response Issue the Total and End Transaction commands to end the sales transaction or a Cancel Transaction command to cancel the sales transaction 010 gt DOS 80900110 gt 4690 OS Explanation An underflow occurred The Void transaction total is less than the minimum allowed value The request is not processed User Response Issue the Total and End Transaction commands to end the sales transaction or a Cancel Transaction command to cancel the sales transaction 011 gt DOS 012 gt DOS 80900111 gt 4690 OS Explanation An underflow occurred The Bonus transaction total is less than the minimum allowed value The re
3. 0326 Error writing fiscal memory 1 Re seat the cable connected to the fiscal memory 2 The fiscal memory is failing Replace the fiscal base FRU See Removing and Replacing the Fiscal Base FRU on page 3 14 0329 Error reading fiscal memory e Re seat the cable connected to the fiscal memory 2 The fiscal memory is failing Replace the fiscal base FRU See Removing and Replacing the Fiscal Base FRU on page 3 14 0341 Unrecoverable printer error The printer card is failing See Removing and Replacing the Printer Card on page 3 13 0363 Printer communications error The printer card is failing See Removing and Replacing the Printer Card on page 3 13 0401 Invalid password Use the correct password 0410 RAM pattern is wrong 1 Move the J4 CE jumper on the fiscal processor card to the active position See Activating the J4 Jumper on the Fiscal Processor Card on page 3 16 2 If the problem persists check to see if the J5 jumper on the fiscal processor card was moved instead of the J4 jumper To recover from this problem see Activating the J4 Jumper on the Fiscal Processor Card on page 3 16 3 If the problem persists the fiscal processor card may be failing See Removing and Replacing the Fiscal Processor Card on page 3 12 4 Re seat the cable connected to the fiscal memory If the cable was disconnected the J4 jumper procedure is required 5 The fisca
4. 056 gt DOS 80900150 gt 4690 OS Explanation An overflow occurred The cancel transaction daily total exceeds the maximum allowed value at cancel transaction time The request is not processed User Response Make the total less than or equal to the maximum allowed value issue a Cancel Transaction command and then issue a Daily Closure command 057 gt DOS 80900151 gt 4690 OS Explanation An underflow occurred The cancel transaction daily total is less than the minimum allowed value at cancel transaction time The request is not processed User Response Make the total greater than or equal to the minimum allowed value issue a Cancel Transaction command and then issue a Daily Closure command 058 gt DOS 8090063A gt 4690 OS Explanation An overflow occurred The Amount Due accumulator exceeds the maximum allowed value The request is not processed User Response Correct the payment amount and issue the command again 059 gt DOS 8090063B gt 4690 OS Explanation An underflow occurred The Amount Due accumulator is less than the minimum allowed value The request is not processed User Response Correct the payment amount and issue the command again 060 gt DOS 8090063C gt 4690 OS Explanation The conditions defined between tax category and reduced base percent are not valid The request is not processed User Response Correct the application program 061 gt DOS 8090063D gt 4690 OS Explanation An overflow occ
5. 1 Move the J4 CE jumper on the fiscal processor card to the active position See Activating the J4 Jumper on the Fiscal Processor Card on page 3 16 2 If the problem persists check to see if the J5 jumper on the fiscal processor card was moved instead of the J4 jumper To recover from this problem see Activating the J4 Jumper on the Fiscal Processor Card on page 3 16 3 If the problem persists the fiscal processor card may be failing See Removing and Replacing the Fiscal Processor Card on page 3 12 4 Re seat the cable connected to the fiscal memory If the cable was disconnected the J4 jumper procedure is required 5 The fiscal memory is failing Replace the fiscal base FRU See Removing and Replacing the Fiscal Base FRU on page 3 14 098 Fiscal RAM is restored 099 More than 199 repair actions Move the J4 CE jumper on the fiscal processor card to the stored position See Activating the J4 Jumper on the Fiscal Processor Card on page 3 16 The maximum number of repair actions allowed has been reached Replace the fiscal base FRU when the next failure occurs See Removing and Replacing the Fiscal Base FRU on page 3 14 100 Error reading fiscal memory 1 Re seat the cable connected to the fiscal memory 2 The fiscal memory is failing Replace the fiscal base FRU See Removing and Replacing the Fiscal Base FRU on page 3 14 101 Error writing fiscal memory The fiscal mem
6. Check and Credit Slips C3 command The request is not processed User Response Check the application program sequence 071 gt DOS 80900302 gt 4690 OS Explanation An error occurred while printing on a customer receipt The request is not processed User Response lf the error continues service the printer 072 gt DOS 80900207 gt 4690 OS Explanation The print operation requested during training mode is not valid The request is not processed User Response Check the application program A 10 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 073 gt DOS 082 gt DOS 073 gt DOS 80900303 gt 4690 OS Explanation An error occurred while printing on an inserted document The request is not processed User Response lf the error continues service the printer 075 gt DOS 80900209 gt 4690 OS Explanation Printing on an inserted document is not allowed at this point during a sales transaction The request is not processed User Response Check the application program 076 gt DOS 80900210 gt 4690 OS Explanation Invalid print station selected The request is not processed User Response Correct the print station and issue the command again 077 gt DOS 80900211 gt 4690 OS Explanation An attempt was made to print a line on the summary journal station outside a sales transaction during training mode The request
7. DOS 80900143 gt 4690 OS Explanation An underflow occurred The Bonus daily total is less than the minimum allowed value The request is not processed User Response Make the total greater than or equal to the minimum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 036 gt DOS 80900144 gt 4690 OS Explanation An underflow occurred The Discount daily total is less than the minimum allowed value The request is not processed User Response Make the total greater than or equal to the minimum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 037 gt DOS 80900145 gt 4690 OS Explanation An underflow occurred The Empties daily total is less than the minimum allowed value The request is not processed User Response Make the total greater than or equal to the minimum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 038 gt DOS 80900146 gt 4690 OS Explanation An underflow occurred The Miscellaneous daily total or the Uplift daily total is less than the minimum allowed value The Miscellaneous daily total is less than the minimum allowed value The Uplift daily total is less than the minimum allowed value The request is not processed User Response Make the total greater than or equal to the minimum allowed value
8. Printer Model 3FA Argentina Hardware Supplement created October 8 2001 Chapter 2 Hardware Service Manual Supplement This chapter supplements the IBM 4693 4694 4695 Point of Sale Terminals Hardware Service Manual CAUTION For your safety connect equipment requiring electrical power to a properly wired and grounded outlet DANGER Never work on equipment or connect or disconnect signal cables during periods of lightning activity Messages There are messages that are displayed or printed at the point of sale terminal to provide information about the fiscal printer e Power On Reset e Tnnn e Wnnn e Ennn For other messages see Appendix A on page A 1 or Return Code Conversion Table 4690 OS to DOS on page A 25 Also see the IBM 4693 4694 4695 Point of Sale Terminals Hardware Service Manual O Copyright IBM Corp 1993 1998 2 1 created October 8 2001 Power On Reset Messages At power on reset completion a message is printed on the customer receipt and summary journal stations to inform the operator of the fiscal unit status If no message is printed there may be a printer error interfering with the power on reset Refer to the terminal display for guidance See Figure 2 1 for power on reset message examples Power on Message FSS0001 This message indicates all of the following 1 The printer has had ts serial number stored in its fiscal memory 2 The printer has been set in fi
9. Totals Print All Daily Totals Print All Totals by Date Print All Daily Totals by Date Print All Totals by Closure Number Print All Daily Totals by Closure Number Print Fiscal RAM Print Fiscal EPROM Set Fiscal Mode Set New Date and Time Set Display Address as Configured KEY SEQUENCE SFPSSOH ONN H 00 O 00OoO0N Nn p DANNNNNNNDNNN NNNNNNNNNNN A NNOO HH AH AH AH At Figure 3 1 Utility Commands Note A password is required to amp oqd Set Fiscal Mode or Set Display Address as Configured commands 3 8 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 Removing and Replacing the Fiscal Printer Model 3FA A non replaceable lithium battery is inside the unit Warning Turning POWER OFF at a 4693 affects operations at all point of sale terminals directly attached to it Removing the Fiscal Printer 1 Switch POWER OFF at the back of the fiscal printer base unit N O oO fF 0 LY Switch POWER OFF at the point of sale terminal Unplug the power cord from fiscal printer base unit If you are not removing the printer cable continue at step 7 Remove the POS terminal back cover Unplug the printer cable from socket 7 on the POS terminal Unplug the printer cable from the printer Retain the following items for future use e Both rolls of paper e Printer cable e Ribbon cartridge e Keylock insert and keys or the blank lock insert Replacing
10. again If this error was encountered during the online printer diagnostic test it indicates that the test cannot be completed because a sales transaction is in progress Either have the salesperson end the transaction or diagnose the printer problem using the offline printer test that is invoked by pressing the keys on the printer in the correct sequence A 22 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 184 gt DOS 192 gt DOS 184 gt DOS 809006B8 gt 4690 OS Explanation The command sequence is not valid A command was requested that is not allowed during a Application Originated Report The request is not processed User Response Check the application program sequence 185 gt DOS 809006B9 gt 4690 OS Explanation An EEPROM load error occurred on the printer logic card The request is not processed User Response Service the printer 186 4684 809006BA 4680 Explanation Mismatch between RAM Fiscalization Flag and EPROM Mark The request is not processed User Response Insert the jumper and reinitialize the printer If the problem persists service the printer 187 gt DOS 809006BB gt 4690 OS Explanation Block read from Fiscal Memory empty The request is not processed User Response Check the application program 188 gt DOS 809006BC gt 4690 OS Explanation Invalid customer document type selected The request is not process
11. base unit 2 Remove the fiscal base unit from the printer leaving the cable attached See Separating the Fiscal Base Unit from the Printer on page 3 11 3 Refer to Figure 3 4 Move the J4 jumper to the Active position in Figure 3 4 4 Install the fiscal base unit top cover on the fiscal base to protect the card from accidental damage 5 Switch POWER ON at the fiscal base unit and at the terminal and wait up to 30 seconds to complete RAM initialization 6 Switch POWER OFF at the terminal and at the back of the fiscal base unit 7 Move the J4 jumper to the Stored position in Figure 3 4 Note When you activate the jumper the display configuration must be entered again Also initiate any other information required by local regulations See the command and key sequences in Fiscal System Utility 4690 OS on page 3 8 and Fiscal System Utility 4694 Service Diskette 4693 Support and Diagnostic Diskette on page 3 4 Also see fiscal unit return code message 131 in DOS and 4690 OS Return Code Descriptions on page A 2 8 Reinstall the fiscal base unit on the printer See Reinstalling the Fiscal Base onto the Printer on page 3 11 J4 Active Figure 3 4 Fiscal Processor Card J4 Jumper 3 16 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 Removing and Replacing the Printer Main Cover Removing the Printer Main Cover 4 2 Switch POWER OFF at the termin
12. be executed The minimum number of POS displays that must be configured is amp dispnum User Response Follow the maintenance manual procedures to set the configuration correctly If problem persists service the POS terminal 132 gt DOS 80900684 gt 4690 OS Explanation The category department names are not loaded The request is not processed User Response Follow the country specific procedures to load the names using the Set Category Department Name 22 command A 16 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 133 gt DOS 142 gt DOS 133 gt DOS 80900364 gt 4690 OS Explanation The amount is zero The request is not processed User Response The amount must be greater than zero 134 gt DOS 80900325 gt 4690 OS Explanation The fiscal unit detected an internal hardware error The request is not processed User Response Run the printer test to determine the cause of the problem Service the printer 135 gt DOS 80900220 gt 4690 OS Explanation The command is not valid outside of a sales period The request is not processed User Response Issue the command when the sale period is in progress 136 gt DOS 80900221 gt 4690 OS Explanation A voucher related sales transaction command was issued while a sales transaction was not in progress OR a returned item voucher related command was issued while a returned item voucher was not in
13. correct operation of check printing or credit slip printing is not in progress The request is not processed User Response Correct the application program sequence 158 gt DOS 8090069E gt 4690 OS Explanation The date is not set by application program The request is not processed User Response Correct the application program sequence Appendix A Fiscal Unit Return Codes A 19 159 gt DOS 166 gt DOS created October 8 2001 159 gt DOS 8090069F gt 4690 OS Explanation The Fiscal Printer is locked The request is not processed User Response Reset the printer using the J4 CE jumper procedure and initialize the printer again Note Only authorized service personnel can move the J4 jumper 160 gt DOS 80900330 gt 4690 OS Explanation Fiscal memory is serialized The request is not processed User Response No action is required 161 gt DOS 162 gt DOS 80900331 gt 4690 OS Explanation The fiscal unit is in fiscal mode The request is not processed User Response No action is required 80900332 gt 4690 OS Explanation The fiscal memory decimal point table and the fiscal memory currency table are full The request is not processed User Response If the tables must be updated exchange the fiscal memory 163 gt DOS 164 gt DOS 809006A3 gt 4690 OS Explanation Secondary serial number is set The request is not processed User Response No action is
14. fiscal unit and the fiscal command byte extension is not recognized The request is not processed User Response Check the application program 067 gt DOS 80900643 gt 4690 OS Explanation The command was processed successfully No error occurred User Response No action is required 068 gt DOS 80900204 gt 4690 OS Explanation A request has been made to print more than the allowed number of check or credit card print lines The request is not processed User Response Check the application program Issue an end check or cancel check to exit the check or credit card printing sequence 069 gt DOS 80900205 gt 4690 OS Explanation An attempt was made to print a line on the customer receipt or summary journal stations that exceeds the maximum number of ordinary print lines allowed during a fiscal voucher The request is not processed User Response Either issue an End Transaction or Cancel Transaction command before printing the ordinary print lines If this error occurred during the online printer diagnostic test it indicates that the test cannot be completed because a sales transaction is in progress Either have the salesperson end the transaction or diagnose the printer problem using the offline printer test that is invoked by pressing the keys on the printer in the correct sequence 070 gt DOS 80900646 gt 4690 OS Explanation Partial line feed dots are out of range on the Line Feed
15. gt 4690 OS Explanation Fiscal RAM is in error or does not match the fiscal memory User Response Service the printer The J4 CE jumper procedure is required Note Only authorized service personnel can move the J4 jumper 098 gt DOS 80900411 gt 4690 OS Explanation Fiscal RAM is restored User Response Remove the J4 CE jumper to restore normal operation Note Only authorized service personnel can move the J4 jumper 099 gt DOS 80900318 gt 4690 OS Explanation The maximum 200 repair actions have been reached User Response Exchange the fiscal printer at the next failure occurrence 100 gt DOS 80900329 gt 4690 OS Explanation An error occurred while reading from the fiscal memory The request is not processed User Response Service the printer 101 gt DOS 80900326 gt 4690 OS Explanation An unrecoverable error occurred when writing to fiscal memory The request is not processed User Response Service the printer Appendix A Fiscal Unit Return Codes A 13 102 gt DOS 109 gt DOS created October 8 2001 102 gt DOS 80900327 gt 4690 OS Explanation The Fiscal Parameter Configuration C4 command was attempted more than once with the same extension since the last J4 CE jumper reset Explanation The Fiscal Parameter Configuration C4 command was attempted more than once with the same extension since the last J4 CE jumper reset or X C402 was attempted with the display ad
16. is installed correctly If the problem persists service the printer 213 gt DOS 80900528 gt 4690 OS Explanation The top insert document is not present The request is not processed User Response Insert the document or if a document is already inserted try removing and reinserting it If the problem persists service the printer 214 gt DOS 80900527 gt 4690 OS Explanation A top insert document error occurred The request is not processed User Response Ensure that the document is inserted correctly A 24 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 225 gt DOS 237 gt DOS 225 gt DOS 80900529 gt 4690 OS Explanation Front insert document is present The request is not processed User Response If a document should not be inserted remove the document inserted service the printer If a document is not 226 gt DOS 80900527 gt 4690 OS Explanation The inserted document is ready The request is not processed User Response If a document should not be inserted remove the document inserted service the printer If a document is not 237 gt DOS 80900529 gt 4690 OS Explanation Top insert document is present The request is not processed User Response If a document should not be inserted remove the document inserted service the printer If a document is not Return Code Conversion Table 4690 OS to DOS Use Ta
17. is not processed User Response Cancel the transaction or make the total greater than the minimum allowed value 123 gt DOS 8090067B gt 4690 OS Explanation An overflow occurred The Fixed transaction total exceeds the maximum allowed value at end transaction time The request is not processed User Response Make the total less than or equal to the maximum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 124 gt DOS 8090067C gt 4690 OS Explanation An overflow occurred The Fixed daily total exceeds the maximum allowed value at end transaction time The request is not processed User Response Make the total less than or equal to the maximum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 128 gt DOS 80900320 gt 4690 OS Explanation Fiscal memory is not serialized The request is not processed User Response Service the printer 129 gt DOS 80900321 gt 4690 OS Explanation The fiscal unit is not in fiscal mode The request is not processed User Response Call for service to set fiscal mode 130 gt DOS 80900322 gt 4690 OS Explanation The secondary serial number is not set The request is not processed User Response Service the printer 131 gt DOS 80900323 gt 4690 OS Explanation A problem was detected in a display or in the configuration for the point of sale displays No fiscal commands can
18. issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command A 6 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 040 gt DOS 047 gt DOS 040 gt DOS 80900628 gt 4690 OS Explanation The VAT category field is not blank and the amount field is blank in a Item Sales transaction The request is not processed User Response Correct the application program 041 gt DOS 80900629 gt 4690 OS Explanation The current VAT rate table is not verified The request is not processed User Response Check the application program The program must issue a Verify VAT Rate Table command before further operations are processed The VAT rate table must be loaded before issuing the Verify VAT Rate Table command 042 gt DOS 8090062A gt 4690 OS Explanation There is a VAT rate table mismatch The request is not processed User Response Correct the application VAT rate table and issue the command again 043 gt DOS 8090062B gt 4690 OS Explanation The fiscal memory VAT rate table is full The request is not processed User Response Call for service The fiscal base unit must be exchanged in order to load new VAT table rates 044 gt DOS 8090062C gt 4690 OS Explanation The VAT category specified in Item Sale or Negative Item Sale command is not valid or the data supplied with the Load VAT Rate Table 20 command is not vali
19. memory identification status setup area User Response Service the printer 085 gt DOS 80900309 gt 4690 OS Explanation The VAT rate for this VAT category or department number is not valid The request is not processed User Response Check the application program 086 gt DOS 80900401 gt 4690 OS Explanation The password entered is not valid or the maximum number of attempts to enter the correct password was exceeded The request is not processed User Response Reenter the correct password or if the maximum number of attempts was exceeded use the J4 CE jumper to restore normal operation Note Only authorized service personnel can perform functions that require a password 087 gt DOS 80900657 gt 4690 OS Explanation The printer command received by the fiscal printer is not valid The request is not processed User Response Issue a valid printer command 088 gt DOS 80900311 gt 4690 OS Explanation The password was changed the maximum number of times it cannot be changed again The request is not processed User Response If the password must be changed exchange the fiscal memory 089 gt DOS 80900312 gt 4690 OS Explanation The fiscal memory is full All fiscal commands are rejected except the Fiscal Memory Dump commands User Response Service the printer 090 gt DOS 8090065A gt 4690 OS Explanation The requested Daily Closure was not found in the fiscal memory The request is not processed User Respo
20. message indicates all of the following 1 The printer has not had ts serial number stored in ts fiscal memory 2 The printer has not yet been set in fiscal mode 3 All power up diagnostics were successful NO FISCAL HOMOLOGADO NOT FISCAL HOMOLOGATED FSS0003 mmm sssssss vv REGISTRADORA FISCAL ACTIVA FISCAL REGISTER ACTIVATED D N F H nnn NO FISCAL HOMOLOGADO dd mm yy hh mm ss Date and Time NOT FISCAL HOMOLOGATED Figure 2 3 Power On Message FSS0003 mmm Manufacturing brand model id SSSSSSSS Machine serial number vw Code version dd mm yy Date hh mm ss Time nnn non fiscal documents counter Power on Message FSS0004 This message indicates all of the following 1 The printer has had its serial number stored in its fiscal memory 2 The printer has not yet been set in fiscal mode 3 All power up diagnostics were successful NO FISCAL HOMOLOGADO NOT FISCAL HOMOLOGATED FSS0004 mmm SSSSSSS vv REGISTRADORA FISCAL ACTIVA FISCAL REGISTER ACTIVATED D N F H nnn NO FISCAL HOMOLOGADO dd mm yy hh mm ss Date and Time NOT FISCAL HOMOLOGATED Figure 2 4 Power On Message FSS0004 mmm Manufacturing brand model id SSSSSSSS Machine serial number vw Code version dd mm yy Date hh mm ss Time nnn non fiscal documents counter Chapter 2 Hardware Service Manual Supplement 2 3 created October 8 200
21. occurred The sum of the daily operations for Discount on Subtotal exceeds the maximum allowed value at end transaction time The request is not processed User Response Make the total less than or equal to the maximum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 049 gt DOS 80900631 gt 4690 OS Explanation An overflow occurred The sum of the daily operations for Uplift on Subtotal exceeds the maximum allowed value The request is not processed User Response Make the total less than or equal to the maximum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 050 gt DOS 80900632 gt 4690 OS Explanation An underflow occurred The sum of the daily operations for Discount on Subtotal is less than the minimum allowed value The request is not processed User Response Make the total greater than the minimum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 051 gt DOS 80900633 gt 4690 OS Explanation An underflow occurred The sum of the daily operations for Uplift on Subtotal is less than the minimum allowed value The request is not processed User Response Make the total greater than the minimum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 052 gt DOS 80900634 gt 4690 OS Explanatio
22. required 80900350 gt 4690 OS Explanation The power on sequence is in progress User Response No action is required 165 gt DOS 809006A5 gt 4690 OS Explanation The description information contained in the Item Sale command does not match the item information in the reference database User Response Check the application program Explanation The month has not ended yet The request is not processed User Response Check the application program Wait until the first day of the next month to execute the Monthly Closure 12 command 166 gt DOS 809006A6 gt 4690 OS Explanation There is a problem with the reference database input data that prevented processing e An add item request was made and the item is already in the database e A replace item request was made and the item was not in the database e A delete item request was made and the item was not found in the database User Response Check the application program Explanation A Monthly Closure command is required The request is not processed User Response Check the application program A 20 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 167 gt DOS 174 gt DOS 167 gt DOS 80900230 gt 4690 OS Explanation The requested command cannot be issued while a sales period is in progress The request is not processed User Response Perform a Daily Closure command a
23. the fiscal memory 109 gt DOS 80900324 gt 4690 OS Explanation The fiscal memory is not connected The fiscal unit cannot restart processing User Response Service the printer When servicing first check to ensure the cable connections on the fiscal processor card are correct The J4 CE jumper procedure is required when the fiscal memory is reconnected Note Only authorized service personnel can move the J4 jumper A 14 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 110 gt DOS 120 gt DOS 110 gt DOS 80900131 gt 4690 OS Explanation An overflow occurred The daily fiscal invoice total exceeds the maximum allowed value at end transaction time The request is not processed User Response Issue a Daily Closure command 111 gt DOS 80900132 gt 4690 OS Explanation An overflow occurred The daily fiscal receipt total exceeds the maximum allowed value at end transaction time The request is not processed User Response Issue a Daily Closure command 112 gt DOS 80900670 gt 4690 OS Explanation The fiscal printer was reset User Response No action is required 113 gt DOS 80900341 gt 4690 OS Explanation An unrecoverable printer error occurred after two power on resets User Response Turn the power off and then on again If the problem persists service the printer 114 gt DOS 80900363 gt 4690 OS Explanation A printer communication err
24. the fiscal memory is failing Replace the fiscal base FRU See Removing and Replacing the Fiscal Base FRU on page 3 14 131 Displays not operational 1 Check that the correct displays are configured 2 Run the set display utility See Fiscal System Utility 4694 Service Diskette 4693 Support and Diagnostic Diskette on page 3 4 3 Run diagnostic on the displays 134 Internal fiscal hardware error The fiscal processor card is failing See Removing and Replacing the Fiscal Processor Card on page 3 12 Chapter 3 Hardware Service Manual for Input Output Devices Supplement 3 3 created October 8 2001 Fiscal System Utility 4694 Service Diskette 4693 Support and Diagnostic Diskette This utility is used to print the fiscal printer totals from the fiscal memory to set the printer in fiscal mode to set the number of displays and their addresses to set the time and date and to print a dump of the RAM and of the fiscal memory EPROM See Configuration Tests and Utilities in the IBM 4693 4694 4695 Point of Sale Terminals Hardware Service Manual for more detail Running the Utility 1 From the Main Menu select TEST MENU 2 From the Test Menu select RUN POS DEVICE TESTS 3 From the Menu TEST 7 this menu appears on some models of 4693 only select RUN 4693 MOD xxx TESTS 4 From the Device Test Menu select FISCAL PRINTER UTILITIES 5 When the Menu UTILITY 4 is displayed select one
25. the point of sale printer with a single screw then sealed with a tamper evident wire seal which protects the fiscal module from unauthorized access The fiscal label is attached to the fiscal base and contains the same serial number that is electronically written to the fiscal memory in that base Note The fiscal wire seal and the fiscal label are readily visible in every configuration of the POS terminal Figure 1 1 on page 1 2 shows a Model 3FA Fiscal Printer mounted in an integrated configuration Fora 4694 configuration the printer can be mounted on top of the 4694 system unit or it can be integrated on top of the cash drawer In either the 4693 or the 4694 configuration no point of sale display is required by fiscal law in Argentina Copyright IBM Corp 1993 1998 1 1 created October 8 2001 Installing the Fiscal Printer Figure 1 1 illustrates how to install the fiscal printer to the system unit or the cash drawer 1 Determine which side of the system unit to install the fiscal printer Install the fiscal printer filler 1 on the opposite side from the fiscal printer 2 Install the fiscal printer onto the tray 2 3 Install the tray to the system unit and press in on the locking lever 4 so that it engages the keyboard printer and fillers Check to make sure that the locking lever securely holds the keyboard printer and fillers to the system unit Figure 1 1 Installing the Fiscal Printer 1 2 Fiscal
26. transaction amount was negative at Total request time This return code applies where applicable to e Transaction total VAT total e VAT category or department total accumulator e VAT category or department tax accumulator The request is not processed User Response Make the amount greater than or equal to zero then issue an End Transaction or Cancel Transaction command 8090061B gt 4690 OS Explanation An overflow occurred The Discount on Subtotal exceeds the maximum allowed value The request is not processed User Response Make the amount less than the maximum allowed value then issue an End Transaction or Cancel Transaction command 028 gt DOS 8090061C gt 4690 OS Explanation An overflow occurred The Uplift on Subtotal exceeds the maximum allowed value The request is not processed User Response Make the amount less than the maximum allowed value then issue an End Transaction or Cancel Transaction command 029 gt DOS 80900129 gt 4690 OS Explanation Tender is not completed The Payment total was less than the transaction total The request is not processed User Response Use the Rectify option on the Payment command or issue an additional Payment command to complete processing Use the Rectify option on the Payment command or issue an additional Payment command or issue the Notpaid command to complete processing Appendix A Fiscal Unit Return Codes A 5 031 gt DOS
27. 00220 135 80900401 086 80900221 136 80900410 097 80900222 137 80900411 098 80900223 138 80900421 103 80900224 139 80900425 095 80900225 140 80900521 194 80900226 141 80900522 203 80900227 142 80900524 192 80900228 143 80900525 206 80900229 144 80900526 205 80900230 167 80900527 193 80900231 168 80900527 202 80900232 169 80900527 226 80900233 170 80900528 201 80900234 171 80900529 237 80900235 172 8090061B 027 80900236 173 8090061C 028 80900237 174 80900620 032 80900238 175 80900627 039 80900239 176 80900628 040 80900302 071 80900629 041 80900303 073 8090062A 042 80900304 078 8090062B 043 80900306 082 8090062C 044 80900307 083 8090062D 045 80900308 084 8090062E 046 80900309 085 8090062F 047 80900311 088 80900630 048 80900312 089 80900631 049 80900314 091 80900632 050 80900315 092 80900633 051 80900316 093 80900634 052 80900317 094 80900635 053 80900318 099 80900636 054 80900320 128 8090063A 058 80900321 129 8090063B 059 80900322 130 8090063C 060 80900323 131 8090063D 061 80900324 109 8090063E 062 80900325 134 8090063F 063 80900326 101 80900643 067 80900327 102 80900646 070 80900328 108 80900651 081 80900329 100 80900657 087 80900330 160 8090065A 090 80900331 161 8090066B 107 80900332 162 80900670 112 80900341 113 80900677 119 80900350 164 80900678 120 80900360 104 80900679 121 80900361 105 8090067A 122 80900362 106 8090067B 123 80900363 114 8090067C 124 A 26 Fiscal Printer Model 3FA Argentina Hardware Supplement create
28. 038 gt DOS created October 8 2001 031 gt DOS 8090061F gt 4690 OS Explanation An underflow occurred The sum of the Discount on Subtotal operations in this sales transaction is less than the minimum allowed value The request is not processed User Response Make the amount greater than or equal to the minimum allowed value then issue an End Transaction or Cancel Transaction command 032 gt DOS 80900620 gt 4690 OS Explanation An underflow occurred The sum of the Uplift on Subtotal operations in this sales transaction is less than the minimum allowed value The request is not processed User Response Make the total greater than or equal to zero then issue an End Transaction or Cancel Transaction command 033 gt DOS 034 gt DOS 80900141 gt 4690 OS Explanation An underflow occurred The Return daily total is less than the minimum allowed value The request is not processed User Response Make the total greater than or equal to the minimum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 80900142 gt 4690 OS Explanation An underflow occurred The Void daily total is less than the minimum allowed value The request is not processed User Response Make the total greater than or equal to the minimum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 035 gt
29. 1 Power on Message FSS0005 This message indicates all of the following 1 The printer has not had its serial number stored in its fiscal memory 2 The printer has not yet been set in fiscal mode 3 There was an error detected during the power up diagnostics The field eee immediately after the FSS0005 is the error return code This error return code is described in the Table 3 2 on page 3 2 or Appendix A on page A 1 of this manual NO FISCAL HOMOLOGADO NOT FISCAL HOMOLOGATED FSS0005 eee vv CJAJ REGISTRADORA NO ACTIVA CASH REGISTER NOT WORKING D N F H nnn NO FISCAL HOMOLOGADO NOT FISCAL HOMOLOGATED Figure 2 5 Power On Message FSS0005 eee Error code vw Code version nnn non fiscal documents counter Power on Message FSS0006 This message indicates all of the following 1 The printer has had its serial number stored in its fiscal memory 2 The printer has not yet been set in fiscal mode 3 There was an error detected during the power up diagnostics The field eee immediately after the FSS0006 is the error return code This error return code is described in the Table 3 2 on page 3 2 or Appendix A on page A 1 of this manual NO FISCAL HOMOLOGADO NOT FISCAL HOMOLOGATED FSS0006 eee mmm sssssss vv CJAJ REGISTRADORA NO ACTIVA CASH REGISTER NOT WORKING D N F H nnn NO FISCAL HOMOLOGADO NOT FISCAL HOMOLOGATED Figure 2 6 Power On Mes
30. 4 Disconnect all cables attached to the fiscal processor card 16 the printer cable the power supply 15 cable and the fiscal memory 14 cable 5 Loosen and remove the screws holding the fiscal processor card 15 6 Remove the fiscal processor card from the fiscal base unit Replacing the Fiscal Processor Card 1 Insert the fiscal processor card 16 into the fiscal base unit 2 Install and tighten the screws that hold the card to the fsical base 3 Reconnect all cables to the fiscal processor card the printer cable the power supply 15 cable and the fiscal memory 14 cable 4 Activate the J4 jumper See Activating the J4 Jumper on the Fiscal Processor Card on page 3 16 3 12 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 Removing and Replacing the Printer Card The call out numbers in this procedure refer to Figure 3 2 on page 3 10 Removing the Printer Card 1 2 Remove the fiscal printer from the POS terminal Remove the fiscal base unit from the printer See Separating the Fiscal Base Unit from the Printer on page 3 11 3 Disconnect the cable from the bottom of the printer 4 Remove the main printer cover See Removing the Printer Main Cover on page 3 17 5 Disconnect all of the cables from the printer card 2 Notice how the cables are routed If needed a detailed illustration of the Model 3 printer card is in the IBM Store Systems Hardwar
31. 80900115 gt 4690 OS Explanation The Payment Rectify amount is greater than Payment amount The request is not processed User Response Make the Payment Rectify amount less than or equal to payment amount 016 gt DOS 80900116 gt 4690 OS Explanation An overflow occurred The daily total or one of the VAT Category or Department daily sales totals exceeds the maximum allowed value at Total request time The request is not processed User Response Make the total less than or equal to the maximum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 017 gt DOS 018 gt DOS 80900117 gt 4690 OS Explanation An overflow occurred The Return daily total exceeds the maximum allowed value at end transaction time The request is not processed User Response Make the total less than or equal to the maximum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 80900118 gt 4690 OS Explanation An overflow occurred The Void daily total exceeds the maximum allowed value at end transaction time The request is not processed User Response Make the total less than or equal to the maximum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 019 gt DOS 80900119 gt 4690 OS Explanation An overflow occurred The Bonus daily total
32. Ensure that all four tabs engage Replace the two screws on the bottom of the printer 1 See Figure 3 5 on page 3 18 Reattach the fiscal base unit to the printer See Reinstalling the Fiscal Base onto the Printer on page 3 11 7 Reattach the fiscal printer to the terminal See Replacing the Fiscal Printer on page 3 9 Switch power ON at the fiscal base unit and the terminal Run the Stand Alone Printer Test Chapter 3 Hardware Service Manual for Input Output Devices Supplement 3 17 created October 8 2001 OOO A ON de Mi SS gt ASS Figure 3 5 Main Cover Fiscal Printer Model 3FA Argentina Hardware Supplement 3 18 created October 8 2001 Chapter 4 4693 4694 Parts Catalog Fiscal Printer 3FA This chapter provides supplemental information for the IBM Store Systems Parts Catalog Printer Attachment Cables The CR paper sensor cable plugs into the extension card at J105 All other cable part numbers and descriptions for the IBM Fiscal Printer Model 3FA are the same as for the standard Model 3 printer These can be found in the IBM Store Systems Hardware Service Manual for Point of Sale Input Output Devices O Copyright IBM Corp 1993 1998 4 1 created October 8 2001 Assembly 1 IBM Fiscal Printer Model 3FA 4 2 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001
33. Events Table 2 2 B3 Terminal Events SYSTEM UNIQUE ALERT SOURCE EVENT MESSAGE DATA NO EXPLANATION 090 043 W332 See N A The fiscal unit memory is full Note 090 044 W332 See N A The J4 CE jumper is required to Note continue 090 045 W332 See N A More than 199 repair actions have been Note performed on the fiscal unit Note Unique Data Format DEVICE ID xx COMMAND xxxx PRINTER STATUS XXXXXX FISCAL STATUS XxxXxxxx RETURN CODE XXXXXXXX 2 10 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 Chapter 3 Hardware Service Manual for Input Output Devices Supplement This chapter supplements the IBM Store Systems Hardware Service Manual for Point of Sale Input Output Devices CAUTION For your safety connect equipment requiring electrical power to a properly wired and grounded outlet DANGER Never work on equipment or connect or disconnect signal cables during periods of lightning activity Start Here Run the following two tests sequentially See the IBM Store Systems Hardware Service Manual for Point of Sale Input Output Devices for details of the tests The symptoms to troubleshoot the printer depend on adhering to the tests 1 Run the printer offline test in the maintenance manual and troubleshoot any failure there 2 When the printer offline test runs correctly continue with the printer test Note If there is an error message while running the diagnost
34. Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 GA27 4036 01 created October 8 2001 Note Before using this information and the product it supports be sure to read the general information under Notices on page v Third Edition October 1998 This edition applies to all subsequent releases and modifications until otherwise indicated in new editions This publication is available on the IBM Retail Store Solutions Electronic Support web site 1 Go to http www ibm com solutions retail 2 Select Support 3 Select Publications to access the BM Retail Store Solutions Free Publications web site 4 Select Fiscal Publications Publications are not stocked at the address given below Address any readers comments to IBM Corporation Department CUMA PO Box 12195 Research Triangle Park N C 27709 U S A A Reader s Comment Form is also available on the Internet on the BM Retail Store Solutions Free Publications web site When you send information to IBM you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you Copyright International Business Machines Corporation 1993 1998 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp created October 8 2001 Contents NOUGESY cms ta
35. Printer Test 469008S 3 7 Fiscal System Utility 4690 OS 0 0 0 0 0 a 3 8 Removing and Replacing the Fiscal Printer Model 3FA o e 3 9 Removing the Fiscal Printer 0 0 0 e 3 9 Replacing the Fiscal Printer 0 0 o 3 9 Separating and Replacing the Fiscal Base Unit and the Printer 3 11 Separating the Fiscal Base Unit from the Printer 0 3 11 Reinstalling the Fiscal Base onto the Printer 0 0 2 2 o o 3 11 Removing and Replacing the Fiscal Processor Card o ee eee 3 12 Removing the Fiscal Processor Card e 3 12 Replacing the Fiscal Processor Card e 3 12 Removing and Replacing the Printer Card 2 2 2 a 3 13 Removing the Printer Card 0 0 0 0 000 3 13 Replacing the Printer Card 2 2 0 002 002 3 13 Removing and Replacing the Fiscal Base FRU ahaaa aaa 3 14 Cable Wiring Diagrams 3 15 Activating the J4 Jumper on the Fiscal Processor Card 200220004 3 16 Removing and Replacing the Printer Main Cover 0 220020005 3 17 Removing the Printer Main Cover aaa aa aa 3 17 Replacing the Printer Main Cover 02000000 eee ee 3 17 Chapter 4 4693 4694 Parts Catalog Fiscal Printer 3FA 4 1 O Copyright IBM Corp 1993 1998 iii created October 8 2001 Printer Attachm
36. S2 to start printing on the inserted document 13 The IH pattern now prints on the inserted document 14 Observe the printing to ensure the printer is operating correctly 15 Press S2 to stop printing e f there were no error messages or symptoms the test ran successfully e f a message is displayed follow the User Response for the message under Messages on page 2 1 or in the IBM 4693 4694 4695 Point of Sale Terminals Hardware Service Manual e If a symptom is observed see Symptoms in the IBM 4693 4694 4695 Point of Sale Terminals Hardware Service Manual 16 To stop the test type 0 and press S2 17 Message T0010 is displayed indicating the terminal is still in Test Mode and waiting for another test request 18 To exit Test Mode type 9 9 and press S2 Chapter 3 Hardware Service Manual for Input Output Devices Supplement 3 7 Fiscal System Utility 4690 OS created October 8 2001 This utility is used by authorized service personnel when they are servicing the printer with the 4690 operating system Running the utility 1 Press S1 type 9 5 and press S2 Wait until Enter Request displays Use the KEY SEQUENCE to execute a command from Figure 3 1 Follow the instructions on the display Wait until the command has been completed and then oR WP e Enter another key sequence to execute a command Or e Type 9 9 and press S2 to quit COMMAND Print All
37. al and at the back of the fiscal base unit Remove the fiscal printer from the POS terminal See Removing the Fiscal Printer on page 3 9 Remove the fiscal base unit from the printer See Separating the Fiscal Base Unit from the Printer on page 3 11 Rotate the printer onto its back as shown in Figure 3 5 on page 3 18 Note Do not rotate the printer so that it rests on its top 5 Remove the two screws from the bottom of the printer 1 See Figure 3 5 on page 3 18 Move the four main cover holding tabs toward the center of the printer with a screwdriver to release them as shown Rotate the printer so that it rests on its base Remove the main cover from the printer by pivoting the cover onto its left side to prevent damage to the attached cables Disconnect the top and front keypad cables and the cover sensor cable from printer card connectors J8 J9 and J7 respectively See Figure 3 2 on page 3 10 for an illustration of the printer card Replacing the Printer Main Cover 1 2 Place the printer main cover resting on its left side to the left of the printer Connect the top and front keypad cables and the cover sensor cable to printer card connectors J8 J9 and J7 respectively See Figure 3 2 on page 3 10 for an illustration of the printer card Align the holding tabs 2 over their slots Ensure that all of the printer cables are within the main cover 4 Push down on the main cover until the tabs lock into place
38. al unit requires service E044 Explanation The J4 CE jumper is required to continue User Response The fiscal unit requires service E045 Explanation More than 199 repair actions have been performed on the fiscal unit User Response The fiscal unit requires service Chapter 2 Hardware Service Manual Supplement 2 9 created October 8 2001 System Log Descriptions These tables contain information about the Bx Sxxx Ennn entry in system messages For additional information see System Log Descriptions in the IBM 4690 Store System Messages Guide B2 Terminal Hardware Errors Table 2 1 B2 Terminal Hardware Errors SYSTEM UNIQUE ALERT SOURCE S EVENT MESSAGE DATA NO EXPLANATION 090 30 W332 See N A An error occurred in the fiscal unit on Note power up 090 32 W332 See N A A power line disturbance PLD error Note occurred during command execution in the fiscal unit 090 33 W332 See N A An error occurred while processing a Note fiscal command 090 34 W332 See N A An error is detected while trying to write Note to the fiscal memory 090 36 W332 See N A A hardware error has occurred in the Note fiscal unit 090 37 W332 See N A An incorrect password was entered when Note attempting to access the fiscal unit Note Unique Data Format DEVICE ID xx COMMAND xxxx PRINTER STATUS XXXXXX FISCAL STATUS xxxxxx RETURN CODE XXXXXXXX B3 Terminal
39. and issue the command again 178 gt DOS 809006B2 gt 4690 OS Explanation Invalid C U I T or C U I L number selected The request is not processed User Response Correct the C U I T or C U I L number and issue the command again 179 gt DOS 809006B3 gt 4690 OS Explanation Invalid taxpayer customer condition selected The request is not processed User Response Correct the taxpayer customer condition and issue the command again 180 gt DOS 809006B4 4690 OS Explanation Fiscal EPROM is in error EPROM serialized but pattern not found User Response Service the printer 181 DOS 809006B5 4690 OS Explanation Fiscal RAM is in error Return to the FB command User Response Service the printer 182 gt DOS 809006B6 gt 4690 OS Explanation An error occurred on an End Transaction command The request is not processed User Response Issue the End Transaction command again or issue a Cancel Transaction command If this error was encountered during the online printer diagnostic test it indicates that the test cannot be completed because a sales transaction is in progress Either have the salesperson end the transaction or diagnose the printer problem using the offline printer test that is invoked by pressing the keys on the printer in the correct sequence 183 gt DOS 809006B7 gt 4690 OS Explanation An error occurred on a Cancel Transaction command The request is not processed User Response Issue the Cancel command
40. ble A 1 to convert 4690 OS return codes to DOS return codes See DOS and 4690 OS Return Code Descriptions for the DOS return codes Table A 1 Page 1 of 3 4690 OS to DOS Return Code Conversion Code Conversion Table A 1 Page 1 of 3 4690 OS to DOS Return 4690 OS Equivalent 4690 OS Equivalent Return Code DOS Return Code Return Code DOS Return Code 80900006 N A 80900123 023 80900007 N A 80900124 024 80900008 N A 80900125 025 80900009 N A 80900126 026 8090061F 031 80900127 064 80900100 000 80900129 029 80900101 001 80900130 030 80900102 002 80900131 110 80900103 003 80900132 111 80900104 004 80900140 096 80900105 005 80900141 033 80900106 006 80900142 034 80900107 007 80900143 035 80900108 008 80900144 036 80900109 009 80900145 037 80900110 010 80900146 038 80900111 011 80900150 056 80900112 012 80900151 057 80900113 013 80900201 065 80900114 014 80900202 066 80900115 015 80900203 055 80900116 016 80900204 068 80900117 017 80900205 069 80900118 018 80900207 072 80900119 019 80900208 074 80900120 020 80900209 075 80900121 021 80900210 076 80900122 022 80900211 077 Appendix A Fiscal Unit Return Codes A 25 created October 8 2001 Table A 1 Page 2 of 3 4690 OS to DOS Return Table A 1 Page 2 of 3 4690 OS to DOS Return Code Conversion Code Conversion 4690 OS Equivalent 4690 OS Equivalent Return Code DOS Return Code Return Code DOS Return Code 80900212 079 80900364 133 80900213 080 80900365 116 809
41. ce or representative will forward your comments or you may mail them directly to us Overall how satisfied are you with the information in this book Satisfied Dissatisfied How satisfied are you that the information in this book is Satisfied Dissatisfied Accurate Complete Easy to find Easy to understand Well organized Applicable to your task Specific comments or problems Please tell us how we can improve this book Thank you for your comments If you would like a reply provide the necessary information below Name Address Company or Organization Phone No Tell Us What You Think GA27 4036 01 Fold and Tape Please do not staple Fold and Tape Cut or Fold Along Line OPE AEAEE A A A A A A ee E A BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO 40 ARMONK NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE Design amp Information Development IBM Corporation Software Reengineering Department G71A Bldg 503 P O Box 12195 Research Triangle Park NC 27709 9990 IF MAILED IN THE UNITED STATES Fer EPR Ryne PRE a o REE SNOT EUR NEES PLES EOS PSE a e UES EERE cs dl dl REE SERA a Pa SE os Fold and Tape GA27 4036 01 Please do not staple Fold and Tape Cut or Fold Along Line created October 8 2001 Printed in Argentina
42. d Explanation The VAT category specified in Item Sale or Negative Item Sale command is not valid For example entering a non zero rate for a category that must be equal to a rate of zero Other possibilities include e The VAT category used in one of the reference database commands is not valid e The VAT category on the item negative item or uplift item sale command did not match the database entry for that item The request is not processed User Response Correct the application program 045 gt DOS 8090062D gt 4690 OS Explanation The Cancel Voucher 07 command is not allowed because the amount total was already printed The request is not processed User Response Correct the application program sequence 046 gt DOS 8090062E gt 4690 OS Explanation The user tax total amount is not equal to the fiscal tax total amount The values associated with the Total request do not match the totals stored in fiscal memory The request is not processed User Response Correct the computation procedure of the total then issue an End Transaction or Cancel Transaction command 047 gt DOS 8090062F gt 4690 OS Explanation The decimal point is already reset The request is not processed User Response No action is required Appendix A Fiscal Unit Return Codes A 7 048 gt DOS 055 gt DOS created October 8 2001 048 gt DOS 80900630 gt 4690 OS Explanation An overflow
43. d October 8 2001 Table A 1 Page 3 of 3 4690 OS to DOS Return Table A 1 Page 3 of 3 4690 OS to DOS Return Code Conversion Code Conversion 4690 OS Equivalent 4690 OS Equivalent Return Code DOS Return Code Return Code DOS Return Code 8090067D 125 809006E5 229 8090067E 126 809006E6 230 8090067F 127 809006E7 231 80900684 132 809006E8 232 80900691 145 809006E9 233 80900692 146 809006EA 234 80900693 147 809006EB 235 80900694 148 809006EC 236 80900695 149 809006EE 238 80900696 150 809006EE 239 80900697 151 809006F0 240 80900698 152 809006F 1 241 80900699 153 809006F2 242 8090069A 154 809006F3 243 8090069B 155 809006F4 244 8090069C 156 809006F5 245 8090069D 157 809006F6 246 8090069E 158 809006F7 247 8090069F 159 809006F8 248 809006A3 163 809006F9 249 809006A5 165 809006FA 250 80900646 166 809006FB 251 809006B0 176 809006FC 252 809006B1 177 809006FD 253 809006B2 178 809006FE 254 809006B3 179 809006FF 255 809006B4 180 80900701 115 809006B5 181 80900702 116 809006B6 182 80900703 117 809006B7 183 80900704 118 809006B8 184 80900708 195 809006B9 185 80900709 196 809006BA 186 8090070A 197 809006BB 187 8090070B 198 809006BC 188 8090070C 199 809006BD 189 8090070D 200 809006BE 190 80900711 204 809006BF 191 80900714 207 809006D0 208 N A 067 809006D1 209 809006D2 210 Table A 2 Page 1 of 2 4690 OS to DOS Return 809006D3 211 Code Conversion for Fiscal Unit 90300604 ele 4690 OS Equivalent Fiscal Unit 809006D7 215 Return Code DOS R
44. d tado v Trademarks T sani aves ah ee ht A a e ti a N v Preface est a ee oe ee ee A A a ee Soe ae E vi Chapter 1 Fiscal Printer Installation 0 0 0 0 o e 1 1 4693 4694 Fiscal System Hardware Features 2 2 000000 eee ee 1 1 The FisCal Base sioi diiva n da a oe A A a eia Bee abs 1 1 Installing the FiscaliPrinter gies aaa ra A ee ede tee eh ee Ree 1 2 Chapter 2 Hardware Service Manual Supplement 2 1 Messages cae dott deka eli oe Nd a DA de i a kk ye do oe 2 1 Power On Reset Messages ce 2 2 TnnntMessages sees dd be Ba ee oe bee Pat G4 do eae 2 6 Wonn Messages iuris aa ee Pee eae ee ea ile ea es be bee ab we 2 8 Ennn Messages saed tg he ee ee A ee we Se 2 8 System Log Descriptions ce 2 10 B2 Terminal Hardware Errors 1 2 2 2 o 2 10 B3 Terminal Events a g o e e t i ea aD o 2 10 Chapter 3 Hardware Service Manual for Input Output Devices Supplement 3 1 ECA e t EE A E Be O E E E E EE E E E e SOE S E E E da DE 3 1 Diagnostic and Service Diskettes 0 0 e 3 2 Fiscal Printer Messages lt a oa crna daaa a ee 3 2 Fiscal Printer Return Codes 3 2 Fiscal System Utility 4694 Service Diskette 4693 Support and Diagnostic Diskette 3 4 4690 Operating System a 3 5 Fiscal Printer Messages vacia air dida Bd O AAA 3 5 Fiscal Printer Return Codes o A AAA di Veils 3 5 Fiscal
45. d value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command A 4 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 023 gt DOS 029 gt DOS 023 gt DOS 80900123 gt 4690 OS Explanation An overflow occurred The Notpaid daily total exceeds the maximum allowed value at end transaction time The request is not processed User Response Make the total less than or equal to the maximum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 024 gt DOS 80900124 gt 4690 OS Explanation The user total amount is not equal to the fiscal total amount The values associated with the total request do not match the totals stored in the fiscal memory The request is not processed User Response Correct the computation procedure of the total then issue an End Transaction or Cancel Transaction command 025 gt DOS 026 gt DOS 027 gt DOS 80900125 gt 4690 OS Explanation A fiscal rules violation has occurred The word total or equivalent or logo characters occurs in a message when not allowed or a reserved character is used in the message Note that not all rules violations apply to all countries The request is not processed User Response Correct the fiscal rules violation and try the command again 80900126 gt 4690 OS Explanation An underflow occurred A
46. dresses already set The request is not processed User Response Reset the printer using the J4 CE jumper procedure and initialize the printer again Note Only authorized service personnel can move the J4 jumper 103 gt DOS 80900421 gt 4690 OS Explanation The data is not valid The requested data or number is out of range The request is not processed User Response Correct the input data 104 gt DOS 80900360 gt 4690 OS Explanation The fiscal memory decimal point table is full The request is not processed User Response If the table must be updated exchange the fiscal memory 105 gt DOS 80900361 gt 4690 OS Explanation The fiscal memory currency table is full The request is not processed User Response If the table must be updated exchange the fiscal memory 106 gt DOS 80900362 gt 4690 OS Explanation An unexpected command error occurred The request is not processed User Response lf the error continues service the fiscal printer 107 gt DOS 8090066B gt 4690 OS Explanation There is a print header application password matching error The application password stored in fiscal memory does not match the password on a fiscal voucher command The request is not processed User Response Issue the command again using the correct password 108 gt DOS 80900328 gt 4690 OS Explanation The POS identification table is full The request is not processed User Response If the table must be updated exchange
47. e 4 Separate the fiscal base from the printer Consult local procedures for recording repair actions and resealing the unit after repairs are complete After you separate the fiscal base and printer all FRUs in the fiscal base are accessible for removal and replacement Reinstalling the Fiscal Base onto the Printer 1 Install the top cover onto the fiscal base 2 Install the printer onto the fiscal base unit 3 Attach the printer and base unit together by installing the security screw 2 into the bottom of the fiscal base unit Make sure that the slot on the screw is either parallel or perpendicular to the rear edge of the base unit 4 Install the fiscal screw 3 and fiscal seal and record the repair action according to local procedures 5 Attach the printer to the terminal See Replacing the Fiscal Printer on page 3 9 Chapter 3 Hardware Service Manual for Input Output Devices Supplement 3 11 created October 8 2001 Removing and Replacing the Fiscal Processor Card A non replaceable lithium battery is inside the unit The call out numbers in this procedure refer to Figure 3 2 on page 3 10 Removing the Fiscal Processor Card 1 Remove the fiscal printer from the POS terminal See Removing the Fiscal Printer on page 3 9 2 Remove the fiscal base unit from the printer See Separating the Fiscal Base Unit from the Printer on page 3 11 3 Remove the top cover from the fiscal base not pictured
48. e 3 4 to determine the cause of the 4690 operating system return code T0050 See Appendix A for other hardware and software return codes Table 3 4 Page 1 of 2 Fiscal Printer Return Codes Associated with Printer Message T0050 Printer Message Repair Action 0302 Internal code error The fiscal processor card is failing See Removing and Replacing the Fiscal Processor Card on page 3 12 0303 Internal code error The fiscal processor card is failing See Removing and Replacing the Fiscal Processor Card on page 3 12 0304 Internal code error The fiscal processor card is failing See Removing and Replacing the Fiscal Processor Card on page 3 12 0307 Internal fiscal error 1 Re seat the cable connected to the fiscal memory 2 The fiscal memory is failing Replace the fiscal base FRU See Removing and Replacing the Fiscal Base FRU on page 3 14 0312 Fiscal memory is full 0314 Internal fiscal error The fiscal memory is full Replace the fiscal base FRU See Removing and Replacing the Fiscal Base FRU on page 3 14 The fiscal processor card is failing See Removing and Replacing the Fiscal Processor Card on page 3 12 0318 More than 199 repair actions The maximum number of repair actions allowed was reached Replace the fiscal base FRU when the next failure occurs See Removing and Replacing the Fiscal Base FRU on page 3 14 0320 Fiscal memory not initia
49. e Service Manual for Point of Sale Input Output Devices Release the tab holding the card in place Carefully slide the printer card out of the printer Replacing the Printer Card 1 Push the tab away from the card and carefully slide the printer card in the printer until the tab locks in place Note Ensure that the printer card slides under the hooks and that the ground clip is correctly positioned on the left side frame Connect the cables to the card Connect cables J2 J6 and J7 first and be careful not to reverse cables J3 and J4 Route the cables in their original positions If needed a detailed illustration of the Model 3 printer card is in the IBM Store Systems Hardware Service Manual for Point of Sale Input Output Devices 3 Install the main cover on the printer 4 Connect the fiscal base cable to the bottom of the printer 5 Reattach the fiscal base unit to the printer See Reinstalling the Fiscal Base onto the Printer on page 3 11 Reattach the fiscal printer to the terminal See Replacing the Fiscal Printer on page 3 9 Chapter 3 Hardware Service Manual for Input Output Devices Supplement 3 13 created October 8 2001 Removing and Replacing the Fiscal Base FRU The call out numbers in this procedure refer to Figure 3 2 on page 3 10 Note Follow your local appropriate regulations for this procedure This procedure may not be permitted to be performed at the customer location dependi
50. ed User Response Correct the customer document type and issue the command again 189 gt DOS 809006BD gt 4690 OS Explanation A different mode of check printing or credit slip printing is already in progress so the selected mode cannot be ended The request is not processed User Response Check the application program sequence 190 gt DOS 809006BE gt 4690 OS Explanation The command is not accepted before fiscal receipt note phase 1 is completed The request is not processed User Response Issue an End Fiscal Receipt Note phase 1 X E301 or X 0F01 command 191 gt DOS 809006BF gt 4690 OS Explanation The command is not accepted after fiscal receipt note phase 1 is completed The request is not processed User Response Check the application program sequence Issue an End Fiscal Receipt phase 2 X E302 command 192 gt DOS 80900524 gt 4690 OS Explanation The command is rejected from the printer logic card The request is not processed User Response Check for a device driver programming error Appendix A Fiscal Unit Return Codes A 23 193 gt DOS 214 gt DOS created October 8 2001 193 gt DOS 80900527 gt 4690 OS Explanation A front insert document error occurred The request is not processed User Response Ensure the document is inserted correctly 194 gt DOS 80900521 gt 4690 OS Explanation A print head home error occu
51. ent Cables AE A E EA a ad oe AS 4 1 Assembly 1 IBM Fiscal Printer Model BFA 0 0 aaa 4 2 Appendix A Fiscal Unit Return Codes 0 0 0 0 e A 1 4690 Hardware Return Code ERRN Descriptions 2 200200 005 A 1 Return Codes ERRNs 8090xxxx o A 1 DOS and 4690 OS Return Code Descriptions 0 02000000000 00 A 2 UA cialis fot eh ot ade tN ne ee A IA A 2 Return Code Conversion Table 4690 OS to DOS 2 20 02000 A 25 O ee eee Gis hoes RS Re be Be Oe de ale ee oe ee a Ab oe X 1 V Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 Notices References in this publication to IBM products programs or services do not imply that IBM intends to make these available in all countries in which IBM operates Any reference to an IBM product program or service is not intended to state or imply that only IBM s product program or service may be used Any functionally equivalent product program or service that does not infringe any of IBM s intellectual property rights may be used instead of the IBM product program or service Evaluation and verification of operation in conjunction with other products except those expressly designated by IBM is the user s responsibility IBM may have patents or pending patent applications covering subject matter in this document The furnishing of this document does not give you any license to these patents Y
52. eturn Return Code 90900608 216 Code Microcode 809006D9 217 809006DA 218 80900521 194 16 809006DB 219 80900522 203 23 809006DC 220 80900524 192 1 809006DD 221 80900525 206 21 809006DE 222 80900526 205 n a 809006DF 223 80900527 193 20 809006E0 224 80900527 202 24 809006E3 227 80900527 214 24 809006E4 228 80900527 226 24 Appendix A Fiscal Unit Return Codes A 27 Table A 2 Page 2 of 2 4690 OS to DOS Return Code Conversion for Fiscal Unit 4690 OS Equivalent Fiscal Unit Return Code DOS Return Return Code Code Microcode 80900528 201 24 80900528 213 24 80900529 225 24 80900529 237 24 A 28 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 created October 8 2001 Index Numerics 4690 operating system fiscal printer messages 3 5 return codes 3 2 3 5 system utility 3 8 test 3 7 hardware features 1 1 return code 4690 os to dos return code conversion table A 25 4693 diagnostic diskette fiscal printer messages 3 2 system utility 3 4 test 3 2 hardware features 1 1 return code A activating the J4 jumper 3 16 attachment cable printer 4 1 B2 terminal hardware errors 2 10 B3 terminal events 2 10 base fiscal removing and replacing 3 14 separating from printer 3 11 C cable printer attachment 4 1 wiring diagram 3 15 card printer removing and replacing 3 13 processor activating the J4 jumper 3 16 removing and replacing 3 12 codes return See return code D diag
53. exceeds the maximum allowed value at end transaction time The request is not processed User Response Make the total less than or equal to the maximum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 020 gt DOS 80900120 gt 4690 OS Explanation An overflow occurred The Discount daily total exceeds the maximum allowed value at end transaction time The request is not processed User Response Make the total less than or equal to the maximum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 021 gt DOS 80900121 gt 4690 OS Explanation An overflow occurred The Empties daily total exceeds the maximum allowed value at end transaction time The request is not processed User Response Make the total less than or equal to the maximum allowed value issue an End Transaction or Cancel Transaction command and then issue a Daily Closure command 022 gt DOS 80900122 gt 4690 OS Explanation An overflow occurred The Miscellaneous daily total or the Uplift daily total exceeds the maximum allowed value at end transaction time The Miscellaneous daily total exceeds the maximum allowed value at end transaction time The Uplift daily total exceeds the maximum allowed value at end transaction time The request is not processed User Response Make the total less than or equal to the maximum allowe
54. h and the number of the month in four consecutive digits T9523 Enter new year YYYY User Response Enter all four digits of the year Chapter 2 Hardware Service Manual Supplement 2 7 T9524 T9526 created October 8 2001 T9524 Enter new time HHMMSS User Response Enter the time as 00 to 23 hours 00 to 59 minutes and 00 to 59 seconds T9525 Enter start address NNNNN User Response Enter the start lower address of the dump range T9526 Enter end address NNNNN User Response Enter the end upper address of the dump range Wnnn Messages This message is displayed or printed at the point of sale terminal when store operations are in progress W332 FISCAL UNIT PROBLEM Bx Sxxx Ennn RC xxxxxxxxX Explanation An error is detected in the fiscal printer Programmer Response Base your actions on the return code in the message See Return Code Conversion Table 4690 OS to DOS on page A 25 and DOS and 4690 OS Return Code Descriptions on page A 2 for your country s specific return codes System Action Logged as B2 S090 Ennn E030 through E045 See the following event messages Ennn Messages These messages are event messages displayed in conjunction with message W332 E030 Explanation An error occurred in the fiscal unit at power up User Response Run the Fiscal Printer Test 4690 OS on page 3 7 to determine the cause of the problem E032 Explanation A power line distu
55. hen re run the test If the problem remains see Appendix A for your country s specific return codes T0051 Return code xxx Explanation A problem is detected by the fiscal unit User Response See DOS and 4690 OS Return Code Descriptions on page A 2 T7160 Fiscal unit failure Explanation A problem is detected in the fiscal unit User Response Switch POWER OFF and service the fiscal printer T7161 Fiscal unit failure Explanation A problem is detected in the fiscal memory User Response Switch POWER OFF and service the fiscal printer T9501 Length of input incorrect Re enter Explanation A date or closure number that was entered for the dump is not valid User Response Re enter the correct dates or closure numbers T9502 Invalid password Explanation The password that was entered is not valid User Response Re enter the correct password T9503 No data available Explanation There is no dump data available for the dump request you entered User Response Re enter different dates or closure numbers T9504 2 6 Display error OR T9504 Display configuration error Explanation 1 A problem is detected in the point of sale display 2 A problem is detected in the configuration for the point of sale displays Two displays must be configured with a combination of e Alphanumeric e Operator display e Shopper display Fiscal Printer Model 3FA Argentina Hardware Supple
56. ic see Table 3 3 on page 3 5 or Table 3 1 on page 3 2 If the message is not in one of these tables see the messages in the IBM Store Systems Hardware Service Manual for Point of Sale Input Output Devices O Copyright IBM Corp 1993 1998 3 1 created October 8 2001 Diagnostic and Service Diskettes This section contains messages return codes and the system utility for the service support or diagnostic diskettes See Printer Repair in IBM Store Systems Hardware Service Manual for Point of Sale Input Output Devices for printer test procedures Fiscal Printer Messages Use Table 3 1 to determine the cause of a diagnostic or service diskette message Table 3 1 Diagnostic or Service Diskette Fiscal Printer Messages Printer Message Repair Action 6338 63B8 1 The fiscal processor card is failing See Removing and Replacing the Fiscal Processor Card on page 3 12 2 Cable 7 is failing Replace the cable T0051 Xxx the three digit Printer Message in Table 3 2 Return Code xxx T7151 1 The fiscal processor card is failing See Removing and Replacing the Fiscal The printer is not Processor Card on page 3 12 communicating with the 2 Cable 7 is failing Replace the cable terminal T7160 Fiscal unit failure The fiscal processor card is failing See Removing and Replacing the Fiscal Processor Card on page 3 12 Fiscal Printer Return Codes Use Table 3 2 to determine the cause of diag
57. is not processed User Response Check the application program 078 gt DOS 80900304 gt 4690 OS Explanation An error occurred while printing on the summary journal station The request is not processed User Response lf the error continues service the printer 079 gt DOS 80900212 gt 4690 OS Explanation A line feed on the customer receipt station is not allowed during printing of inserted fiscal documents The request is not processed User Response Check the application program 080 gt DOS 80900213 gt 4690 OS Explanation A line feed on an inserted document is not allowed at this point during a sales transaction The request is not processed User Response Check the application program 081 gt DOS 80900651 gt 4690 OS Explanation The print typeface specified is not valid The request is not processed User Response Specify a valid print typeface 082 gt DOS 80900306 gt 4690 OS Explanation A request to print on the customer receipt summary journal or document insert station was made without the correct application originated report mode selected The request is not processed User Response Check the application program sequence Appendix A Fiscal Unit Return Codes A 11 083 gt DOS 092 gt DOS created October 8 2001 083 gt DOS 80900307 gt 4690 OS Explanation An unrecoverable error occurred reading the fiscal
58. l memory is failing Replace the fiscal base FRU See Removing and Replacing the Fiscal Base FRU on page 3 14 0411 Fiscal RAM is restored Move the J4 CE jumper on the fiscal processor card to the stored position See Activating the J4 Jumper on the Fiscal Processor Card on page 3 16 0678 Printer timeout error The printer card is failing See Removing and Replacing the Printer Card on page 3 13 0679 Unrecoverable printer timeout error The printer processor card is failing See Removing and Replacing the Printer Card on page 3 13 3 6 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 Fiscal Printer Test 4690 OS This test verifies correct operation of the fiscal printer Running the test 1 Press S1 type 9 1 and press S2 to enter Test Mode Message T0010 is displayed indicating the terminal is in Test Mode and waiting for a test request Type 7 1 and press S2 to start the test An IH pattern prints at the customer receipt station Observe the printing to ensure the printer is operating correctly Press S2 to stop printing Press S2 to start printing at the journal station oOo N DOO A OO PY The IH pattern now prints at the journal station 9 Observe the printing to ensure the printer is operating correctly 10 Press S2 to stop printing 11 Insert a document into the printer and press the READY green button 12 Press
59. lized correctly The fiscal memory is failing Replace the fiscal base FRU See Removing and Replacing the Fiscal Base FRU on page 3 14 0321 Fiscal memory not yet in fiscal state If the printer should be in the fiscal state then attempt to set fiscal mode using the Fiscal System Utility 4690 OS on page 3 8 If the fiscal state cannot be set then the fiscal memory is failing Replace the fiscal base FRU See Removing and Replacing the Fiscal Base FRU on page 3 14 Chapter 3 Hardware Service Manual for Input Output Devices Supplement 3 5 created October 8 2001 Table 3 4 Page 2 of 2 Fiscal Printer Return Codes Associated with Printer Message TOO50 Printer Message Repair Action 0323 Display not operational 0324 Fiscal memory not connected 1 Check that the display is configured correctly 2 Run the Set Display utility See Fiscal System Utility 4690 OS on page 3 8 3 Run diagnostics on the display 1 Re seat the cable connected to the fiscal memory If the cable was disconnected the J4 jumper procedure is required See Activating the J4 Jumper on the Fiscal Processor Card on page 3 16 2 The fiscal memory is failing Replace the fiscal base FRU See Removing and Replacing the Fiscal Base FRU on page 3 14 0325 Internal fiscal hardware error The fiscal processor card is failing See Removing and Replacing the Fiscal Processor Card on page 3 12
60. llowed value The request is not processed User Response Issue the Total and End Transaction commands to end the sales transaction or a Cancel Transaction command to cancel the sales transaction 004 gt DOS 80900104 gt 4690 OS Explanation An overflow occurred The Discount transaction total exceeds the maximum allowed value The request is not processed User Response Issue the Total and End Transaction commands to end the sales transaction or a Cancel Transaction command to cancel the sales transaction 005 gt DOS 80900105 gt 4690 OS Explanation An overflow occurred The Empties transaction total exceeds the maximum allowed value The request is not processed User Response Issue the Total and End Transaction commands to end the sales transaction or a Cancel Transaction command to cancel the sales transaction 006 gt DOS 80900106 gt 4690 OS Explanation An overflow occurred The Miscellaneous transaction total exceeds the maximum allowed value or the Uplift transaction total exceeds the maximum allowed value The Miscellaneous transaction total exceeds the maximum allowed value The Uplift transaction total exceeds the maximum allowed value The request is not processed User Response Issue the Total and End Transaction commands to end the sales transaction or a Cancel Transaction command to cancel the sales transaction A 2 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 007 gt DOS
61. ment created October 8 2001 T9505 T9523 User Response 1 Check that two of the correct displays are configured 2 See Set Display Address as Configured in Fiscal System Utility 4690 OS on page 3 8 3 Run diagnostics on the displays T9505 Print in process Please wait Explanation The printer is currently printing a dump request User Response Re enter your request after the printing completes T9506 Enter lower closure number NNNN User Response Enter the lower closure number of the dump range T9507 Enter upper closure number NNNN User Response Enter the upper closure number of the dump range T9509 Enter start day and month DDMM User Response Enter the start day and month of the dump range T9510 Enter end day and month DDMM User Response Enter the end day and month of the dump range T9511 Enter password User Response Enter the password T9512 Enter start year YYYY User Response Enter the start year of the dump range T9513 Enter end year YYYY User Response Enter the end year of the dump range T9515 Enter operator number User Response Wait for the application to complete loading T9516 Enter start address NNNN User Response Enter the start lower address in decimal of the dump range T9517 Enter end address NNNN User Response Enter the end upper address in decimal of the dump range T9522 Enter new day and month DDMM User Response Enter the day of the mont
62. n The transaction total is equal to zero The request is not processed User Response Adjust the transaction total or issue a Cancel Transaction command 053 gt DOS 80900635 gt 4690 OS Explanation The requested time used on the Set Date command is not within the allowed range of the current fiscal printer time or the requested time is previous to the date of the last closure stored in the fiscal memory Explanation The requested time used on the Set Date command is not within the allowed range of the current fiscal printer time Explanation The requested time used on the Set Date command is previous to the date of the last closure stored in the fiscal memory The request is not processed User Response Either correct the time sent to the fiscal printer or if the fiscal printer time differs from the actual time by more than the allowed range call for service 054 gt DOS 80900636 gt 4680 Explanation The Set Date command was attempted within amp dateelapse days since the last time it was set The request is not processed User Response If the date and or time is not correct call for service 055 gt DOS 80900203 gt 4690 OS Explanation The fiscal request message length is less than the minimum required value The request is not processed User Response Check the application program A 8 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 056 gt DOS 064 gt DOS
63. nd then issue the command again 168 gt DOS 80900231 gt 4690 OS Explanation A command not related to a sales transaction voucher was issued while a sales transaction is in progress OR a command not related to a returned item voucher was issued while a returned item voucher was in progress The request is not processed User Response Issue the command again after the fiscal voucher or returned item voucher is completed If this error was encountered during the online printer diagnostic test it indicates that the test cannot be completed because a sales transaction or a returned item voucher is in progress Either have the salesperson end the transaction or diagnose the printer problem using the offline printer test that is invoked by pressing the keys on the printer in the correct sequence 169 gt DOS 80900232 gt 4690 OS Explanation A command not related to a fiscal receipt note was issued while a fiscal receipt note is in progress The request is not processed User Response Issue the command again after the fiscal receipt note is complete 170 gt DOS 80900233 gt 4690 OS Explanation A command not related to a fiscal invoice was issued while a fiscal invoice is in progress The request is not processed User Response Issue the command again after the fiscal invoice is complete 171 gt DOS 80900234 gt 4690 OS Explanation A command not related to an accompanying document was issued while an accompanying document is in prog
64. ng on your country s law 1 To remove the fiscal base FRU follow the steps as shown in Removing the Fiscal Processor Card on page 3 12 Keep the fiscal processor card 16 for installation in the new fiscal base 2 Install the new fiscal base FRU 14 Follow the steps in Replacing the Fiscal Processor Card on page 3 12 3 Test the fiscal printer with the new base installed See IBM 4693 4694 4695 Point of Sale Terminals Hardware Service Manual 4 Activate the fiscal memory set fiscal mode on on the new fiscal printer base if the base being replaced had the fiscal memory activated Use the fiscal system utilities procedures Fiscal System Utility 4690 OS on page 3 8 or Fiscal System Utility 4694 Service Diskette 4693 Support and Diagnostic Diskette on page 3 4 3 14 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 Cable Wiring Diagrams gt AE ua O o 7 E IIA o SS 1 A B i f 16 E 3 a Es i z a 16 l Figure 3 3 Number 7 Cable 1 is the shield Chapter 3 Hardware Service Manual for Input Output Devices Supplement 3 15 created October 8 2001 Activating the J4 Jumper on the Fiscal Processor Card This procedure writes the random access memory RAM control pattern 1 Switch POWER OFF at the terminal and at the back of the fiscal
65. nostic diskette See 4693 diagnostic diskette Copyright IBM Corp 1993 1998 E Ennn messages 2 8 error messages 2 1 2 10 events terminal 2 10 exit messages 2 2 F fiscal base unit assembly 4 2 removing and replacing 3 14 separating from printer 3 11 hardware features 1 1 printer card removing and replacing 3 13 messages 4690 3 5 messages 4693 3 2 parts catalog 4 1 power on reset messages 2 2 removing and replacing 3 9 return codes 4690 3 5 return codes 4693 4694 3 2 separating from base 3 11 test 4690 3 7 test 4693 3 2 test offline 3 1 processor card activating the J4 jumper 3 16 removing and replacing 3 12 return codes A 1 system utility 4690 operating system 3 8 4693 support and diagnostic diskette 3 4 4694 service diskette 3 4 H hardware features 1 1 J jumper J4 3 16 L log system 2 10 messages 4690 operating system 3 5 messages continuea 4693 diagnostic diskette 3 2 Ennn 2 8 power on reset 2 2 terminal hardware error Tnnn 2 6 Wnnn 2 8 O operating system See 4690 operating system P parts catalog 4 1 power on reset messages 2 2 printer attachment cable 4 1 card removing and replacing 3 13 messages 4690 3 5 4693 3 2 power on reset parts catalog 4 1 removing and replacing 3 9 return codes 4690 operating system 3 5 4693 diagnostic diskette 3 2 separating fiscal base from 3 11 test 4690 3 7 4693 3 2 offline 3 1 unit assembly removing and replacing p
66. nostic or service diskette return code T0051 See Appendix A for other hardware and software return codes Table 3 2 Page 1 of 2 Fiscal Printer Return Code Associated with Printer Message T0051 Printer Message Repair Action 071 Internal code error The fiscal processor card is failing See Removing and Replacing the Fiscal Processor Card on page 3 12 073 Internal code error The fiscal processor card is failing See Removing and Replacing the Fiscal Processor Card on page 3 12 078 Internal code error The fiscal processor card is failing See Removing and Replacing the Fiscal Processor Card on page 3 12 083 Internal fiscal processor 1 Re seat the cable connected to the fiscal memory error 2 The fiscal memory is failing Replace the fiscal base FRU See Removing and Replacing the Fiscal Base FRU on page 3 14 086 Invalid password Use the correct password 089 Fiscal memory is full The fiscal memory is full Replace the fiscal base FRU See Removing and Replacing the Fiscal Base FRU on page 3 14 091 Internal processor fiscal The fiscal processor card is failing See Removing and Replacing the Fiscal error Processor Card on page 3 12 3 2 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 Table 3 2 Page 2 of 2 Fiscal Printer Return Code Associated with Printer Message T0051 Printer Message Repair Action 097 RAM pattern is wrong
67. nse Specify a valid closure number or valid dates for the Fiscal Memory Dump command 091 gt DOS 80900314 gt 4690 OS Explanation An error occurred while printing the start up message User Response Turn the power OFF and ON again If the error continues service the printer 092 gt DOS 80900315 gt 4690 OS Explanation The requested internal table register was not found in the fiscal memory The request is not processed User Response Specify a valid table entry A 12 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 093 gt DOS 101 gt DOS 093 gt DOS 80900316 gt 4690 OS Explanation The fiscal receipt note counter is not valid the valid numbers are 1 through 10 The request is not processed User Response Correct the input data 094 gt DOS 80900317 gt 4690 OS Explanation The specified fiscal receipt note counter is not used The request is not processed User Response Correct the input data 095 gt DOS 80900425 gt 4690 OS Explanation The address or length data is not valid The requested address range is not valid or is wrong in the engineering dump command The request is not processed User Response Correct the input data 096 gt DOS 80900140 gt 4690 OS Explanation A numeric field contains characters that are not valid The request is not processed User Response Correct the value and issue the command again 097 gt DOS 80900410
68. of the following e Print All Totals e Print All Daily Totals e Print All Totals by Date e Print All Daily Totals by Date e Print All Totals by Closure Number e Print All Daily Totals by Closure Number e Set Fiscal Mode e Set Display Address as Configured e Set Date and Time e Print RAM data e Print memory data e Quit 6 Follow the instructions on the display Note A password is required for the Set Display Address as Configured command 3 4 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 4690 Operating System This section contains messages return codes the fiscal printer test and system utility for the 4690 operating system Fiscal Printer Messages Use Table 3 3 to determine the cause of a 4690 operating system message Table 3 3 4690 Operating System Fiscal Printer Messages Printer Message Repair Action T0050 Return Code 8090xxxx xxxx the four digit Printer Message in Table 3 4 T7151 The printer is not communicating with the terminal 1 The fiscal processor card is failing See Removing and Replacing the Fiscal Processor Card on page 3 12 2 Cable 7 is failing Replace the cable T7160 Fiscal unit failure The fiscal processor card is failing See Removing and Replacing the Fiscal Processor Card on page 3 12 W332 Fiscal unit problem See Wnnn Messages on page 2 8 Fiscal Printer Return Codes Use Tabl
69. oint of Sale Input Output Devices SY27 0339 Chapter 4 on page 4 1 supplements IBM Store Systems Parts Catalog S131 0097 Appendix A on page A 1 contains explanations and user responses to system messages These publications are also available at the IBM Retail Store Solutions internet site 1 Go to http www ibm com solutions retail 2 Select Solutions 3 Select Public Documentation to access the Free Publication page 4 Select Fiscal Publications Note Before using the Fiscal Publication and the product it supports be sure to read the IBM Safety Information Read This First GA27 4004 Vi Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 Chapter 1 Fiscal Printer Installation This chapter supplements IBM 4693 Point of Sale Terminals Installation and Operation Guide IBM 4694 Point of Sale Terminal Installation and Operation Guide 4693 4694 Fiscal System Hardware Features The Model 3FA fiscal printer consists of two major subassemblies a point of sale POS printer and a fiscal base The POS printer is a modified version of the IBM Model 3 printer The modifications include e The addition of a customer receipt paper out sensor e The addition of internal mechanical shields e The addition of a means of securely mounting the printer to the fiscal base The Fiscal Base The fiscal base consist of a power supply fiscal logic card and fiscal memory The fiscal base is secured to
70. or occurred User Response Service the printer 115 gt DOS 80900701 gt 4690 OS Explanation The factor percent is allowed for Vat Category 01 only User Response Correct the Vat Category or disable the Factor Percent field 116 gt DOS 80900702 gt 4690 OS Explanation The payment transaction excess the maximum allowed payments The request is not processed User Response Select any the payment type used before and then issue the command again 117 gt DOS 80900703 gt 4690 OS Explanation The factor percent is out of range The request is not processed User Response Correct the factor percent and then issue the command again 119 gt DOS 80900677 gt 4690 OS Explanation Alphabetic fields with invalid data The request is not processed User Response Correct the data and then issue the command again 120 gt DOS 80900678 gt 4690 OS Explanation A printer card time out occurred while executing a command User Response Turn the power OFF and then ON again If the problem persists service the printer Appendix A Fiscal Unit Return Codes A 15 121 gt DOS 132 gt DOS created October 8 2001 121 gt DOS 80900679 gt 4690 OS Explanation Audit port wrap test fail User Response None Service the printer 122 gt DOS 8090067A gt 4690 OS Explanation An underflow occurred The Fixed transaction total is less than the minimum allowed value at end transaction time The request
71. ory is failing Replace the fiscal base FRU See Removing and Replacing the Fiscal Base FRU on page 3 14 109 Fiscal memory not connected 1 Re seat the cable connected to the fiscal memory If the cable was disconnected the J4 jumper procedure is required See Activating the J4 Jumper on the Fiscal Processor Card on page 3 16 2 The fiscal memory is failing Replace the fiscal base FRU See Removing and Replacing the Fiscal Base FRU on page 3 14 113 Unrecoverable printer error The printer card is failing See Removing and Replacing the Printer Card on page 3 13 114 Printer communications error The printer card is failing See Removing and Replacing the Printer Card on page 3 13 120 Printer timeout error The printer card is failing See Removing and Replacing the Printer Card on page 3 13 121 Unrecoverable printer timeout error The printer card is failing See Removing and Replacing the Printer Card on page 3 13 128 Fiscal memory not initialized correctly The fiscal memory is failing Replace the fiscal base FRU See Removing and Replacing the Fiscal Base FRU on page 3 14 129 Fiscal memory not yet in fiscal state If the printer should be in the fiscal state then attempt to set fiscal mode using the Fiscal System Utility 4694 Service Diskette 4693 Support and Diagnostic Diskette on page 3 4 If the fiscal state cannot be set then
72. ou can send license inquiries in writing to IBM Director of Licensing IBM Corporation 500 Columbus Avenue Thornwood NY 10594 USA Trademarks The term IBM is a trademark of the IBM Corporation in the United States or other countries or both Other company product and service names which may be denoted by a double asterisk may be trademarks or service marks of others Contents V created October 8 2001 Preface This book provides supplemental hardware information for the Fiscal Printer Model 3F that attaches to the IBM 4693 and 4694 point of sale terminals For supplemental software information see the Fiscal Printer Model 3F Software Supplement for your specific country Note There is a sensor unique to Argentina This is a customer receipt paper supply sensor When the customer paper receipt paper supply needs to be replaced on the customer receipt station the display will show Return Code 203 Return Code 203 can either mean that the printer cover is open or that the customer receipt paper supply needs to be replaced Chapter 1 on page 1 1 supplements IBM 4693 Point of Sale Terminals Installation and Operation Guide SA27 3978 IBM 4694 Point of Sale Terminal Installation and Operation Guide SA27 4005 Chapter 2 on page 2 1 supplements IBM 4693 4694 4695 Point of Sale Terminals Hardware Service Manual SY27 0337 Chapter 3 on page 3 1 supplements IBM Store Systems Hardware Service Manual for P
73. payer issuer condition and issue the command again 155 gt DOS 8090069B gt 4690 OS Explanation There is a problem with the reference database input data that prevented processing Possible causes of error e The application sent an item with a number less than or equal to the last record processed by the Write Rewrite Entire RDB X 7302 command This error could have been caused by a power outage before the fiscal printer informed the application program of the completion status of a previous operation e The application attempted to add an item record with item number 000000000000000 or an item number greater than or equal to 281474976710655 User Response Check the application program Either move to the next item to be written or eliminate the use of item number equal to 000000000000000 or item numbers greater than or equal to 281474976710655 156 gt DOS 8090069C gt 4690 OS Explanation The command sequence is not valid This error occurs when using the reference database feature if either phase 2 of command 71 has been attempted before phase 1 has successfully been executed or if a command that starts a sales period has been attempted while the successful execution of command 71 phase 2 is pending or if command 71 phase 1 has been attempted twice in a row without successfully executing command 71 phase 2 The request is not processed User Response Check the application program 157 gt DOS 8090069D gt 4690 OS Explanation The
74. pplication program sequence Appendix A Fiscal Unit Return Codes A 17 143 gt DOS 151 gt DOS created October 8 2001 143 gt DOS 80900228 gt 4690 OS Explanation Training mode is not selected The request is not processed User Response Change the application program or set training mode on 144 gt DOS 80900229 gt 4690 OS Explanation The command was issued before the store header was set The request is not processed User Response Correct the application program sequence to set the store headers before issuing this command 145 gt DOS 80900691 gt 4690 OS Explanation The command is not accepted when the J4 CE jumper is not active The request is not processed User Response Activate the CE jumper and try issuing the command again 146 gt DOS 80900692 gt 4690 OS Explanation The Print Header command was attempted greater than three times using the wrong password The request is not processed User Response Issue a Daily Closure command and then issue the Print Header command using the correct password 147 gt DOS 80900693 gt 4690 OS Explanation A voucher related command was issued before the ordinary printing threshold was set by the Fiscal Parameter Configuration C4 command at initialization time The request is not processed User Response Reinitialize the printer issuing the Fiscal Parameter Configuration X C400 command 148 gt DOS 80900694 gt 4690 OS Explana
75. progress The request is not processed User Response Correct the application program sequence 137 gt DOS 80900222 gt 4690 OS Explanation A fiscal receipt note related command was issued while a fiscal receipt note was not in progress The request is not processed User Response Correct the application program sequence 138 gt DOS 80900223 gt 4690 OS Explanation A fiscal invoice related command was issued while a fiscal invoice was not in progress The request is not processed User Response Correct the application program sequence 139 gt DOS 80900224 gt 4690 OS Explanation An accompanying document related command was issued while an accompanying document was not in progress The request is not processed User Response Correct the application program sequence 140 gt DOS 80900225 gt 4690 OS Explanation A fiscal voucher related command was issued before printing the store header The request is not processed User Response Correct the application program sequence 141 gt DOS 80900226 gt 4690 OS Explanation A command was issued that is not allowed before the Total command is successfully executed The request is not processed User Response Correct the application program sequence 142 gt DOS 80900227 gt 4690 OS Explanation The transaction payment procedure is not in progress The request is not processed User Response Correct the a
76. quest is not processed User Response Issue the Total and End Transaction commands to end the sales transaction or a Cancel Transaction command to cancel the sales transaction 80900112 gt 4690 OS Explanation An underflow occurred The Discount transaction total is less than the minimum allowed value The request is not processed User Response Issue the Total and End Transaction commands to end the sales transaction or a Cancel Transaction command to cancel the sales transaction 013 gt DOS 80900113 gt 4690 OS Explanation An underflow occurred The Empties transaction total is less than the minimum allowed value The request is not processed User Response Issue the Total and End Transaction commands to end the sales transaction or a Cancel Transaction command to cancel the sales transaction 014 gt DOS 80900114 gt 4690 OS Explanation An underflow occurred The Miscellaneous transaction total or Uplift transaction total is less than the minimum allowed value The Miscellaneous transaction total is less than the minimum allowed value The Uplift transaction total is less than the minimum allowed value The request is not processed User Response Issue the Total and End Transaction commands to end the sales transaction or a Cancel Transaction command to cancel the sales transaction Appendix A Fiscal Unit Return Codes A 3 015 gt DOS 022 gt DOS created October 8 2001 015 gt DOS
77. rbance occurred during command processing User Response Run the Fiscal Printer Test 4690 OS on page 3 7 to determine the cause of the problem E033 2 8 Explanation An error occurred while processing the fiscal command User Response Follow the User Response for the return code in message W332 See Return Code Conversion Table 4690 OS to DOS on page A 25 and DOS and 4690 OS Return Code Descriptions on page A 2 for your country s specific return codes Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 E034 E045 E034 Explanation An error occurred while writing to the fiscal memory User Response Follow the User Response for the return code in message W332 See Return Code Conversion Table 4690 OS to DOS on page A 25 and DOS and 4690 OS Return Code Descriptions on page A 2 for your country s specific return codes E036 Explanation A hardware error occurred in the fiscal unit User Response Follow the User Response for the return code in message W332 See Return Code Conversion Table 4690 OS to DOS on page A 25 and DOS and 4690 OS Return Code Descriptions on page A 2 for your country s specific return codes E037 Explanation An incorrect password was used when trying to access the fiscal unit User Response Re enter the correct password E043 Explanation The fiscal memory is full User Response The fisc
78. ress The request is not processed User Response Issue the command again when the accompanying document transaction is completed 172 gt DOS 80900235 gt 4690 OS Explanation Only a fiscal voucher related sales transaction command is accepted after the store header is printed The request is not processed User Response Check the application program 173 gt DOS 80900236 gt 4690 OS Explanation After the Total command was issued the command sequence is not valid The request is not processed User Response Check the application program 174 gt DOS 80900237 gt 4690 OS Explanation A Payment is in progress The request is not processed User Response After the Payment processing is complete issue the request again Appendix A Fiscal Unit Return Codes A 21 175 gt DOS 183 gt DOS created October 8 2001 175 gt DOS 80900238 gt 4690 OS Explanation Training mode is in progress The request is not processed User Response Correct the application program sequence or issue a Set Training Mode Off command 176 gt DOS 80900239 gt 4690 OS Explanation The payments are already completed and printed so you can t continue paying The request is not processed User Response Continue printing lines normal printing or end voucher 177 gt DOS 809006B1 gt 4690 OS Explanation The POS Id number is invalid The request is not processed User Response Correct the POS Id number
79. roblem determination 3 1 processor card activating the J4 jumper 3 16 removing and replacing 3 12 publications vi R reference diskette See 4693 diagnostic diskette removing and replacing fiscal base 3 14 fiscal base from printer separating 3 11 printer card 3 13 printer unit 3 9 processor card 3 12 reset messages power on 2 2 return code conversion table A 25 fiscal printer 4690 operating system 3 5 2 10 2 2 X 2 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 return code continued fiscal printer continued 4693 diagnostic diskette 3 2 fiscal unit A 1 return code conversion table 4690 OS to DOS S separating fiscal base from printer system log 2 10 T test fiscal printer 4690 3 7 4693 3 2 offline 3 1 Tnnn messages 2 6 utilities 4690 operating system 3 8 4693 diagnostic diskette 3 4 W wiring diagrams cable 3 15 Wnnn messages 2 8 A 25 3 11 Tell Us What You Think Fiscal Printer Model 3FA Argentina Hardware Supplement Publication No GA27 4036 01 We hope you find this publication useful readable and technically accurate but only you can tell us Your comments and suggestions will help us improve our technical publications Please take a few minutes to let us know what you think by completing this form If you are in the USA you can mail this form postage free or fax it to us at 1 800 253 3520 Elsewhere your local IBM branch offi
80. rocessor card 80900007 Explanation The fiscal unit is not ready User Response Retry the operation If the problem remains replace the fiscal processor card 80900008 Explanation A power line disturbance PLD occurred during command execution User Response Issue a Resume command or a Resume Retry command 80900009 Explanation The command was rejected by the fiscal unit at the time it was issued User Response Issue the command again Copyright IBM Corp 1993 1998 001 gt DOS 006 gt DOS created October 8 2001 DOS and 4690 OS Return Code Descriptions The fiscal unit return codes are contained in byte 8 of the fiscal unit status byte Return Codes 001 gt DOS 80900101 gt 4690 OS Explanation An overflow occurred The Return transaction total exceeds the maximum allowed value The request is not processed User Response Issue the Total and End Transaction commands to end the sales transaction or a Cancel Transaction command to cancel the sales transaction 002 gt DOS 80900102 gt 4690 OS Explanation An overflow occurred The Void transaction total exceeds the maximum allowed value The request is not processed User Response Issue the Total and End Transaction commands to end the sales transaction or a Cancel Transaction command to cancel the sales transaction 003 gt DOS 80900103 gt 4690 OS Explanation An overflow occurred The Bonus transaction total exceeds the maximum a
81. rred The request is not processed On 4680 Operating System this error could be reported for other types of printer problems besides home errors User Response lf the problem persists service the printer 200 gt DOS 8090070D gt 4690 OS Explanation A customer paper error occurred The request is not processed User Response Ensure the paper is installed correctly If the problem persists service the printer 201 gt DOS 80900528 gt 4690 OS Explanation The front insert document is not present The request is not processed User Response Insert the document or if a document is already inserted try removing and reinserting it If the problem persists service the printer 202 gt DOS 80900527 gt 4690 OS Explanation The inserted document is not ready The request is not processed User Response Try removing the document and reinserting it If the problem persists service the printer 203 gt DOS 80900522 gt 4690 OS Explanation The printer cover is open The request is not processed User Response Close the printer cover If the cover is already closed service the printer 205 gt DOS 80900526 gt 4690 OS Explanation A printer keybutton is pressed The request is not processed User Response Release the pressed keybutton If a keybutton is not pressed service the printer 206 gt DOS 80900525 gt 4690 OS Explanation A journal paper error occurred The request is not processed User Response Ensure the paper
82. sage FSS0006 eee Error code mmm Manufacturing brand model id SSSSSSS Machine serial number vw Code version nnn non fiscal documents counter Power on Message FSS0007 This message indicates all of the following 1 The printer has had its serial number stored in its fiscal memory 2 The printer has been set in fiscal mode 3 The fiscal printer memory has locked 2 4 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 NO FISCAL HOMOLOGADO NOT FISCAL HOMOLOGATED FSSO007 mmm sssssss vv IMPRESORA FISCAL BLOQUEADA FISCAL PRINTER LOCKED NO FISCAL HOMOLOGADO NOT FISCAL HOMOLOGATED dd mm yy hh mm ss Date and Time ie nnn Figure 2 7 Power On Message FSS0007 mmm Manufacturing brand model id SSSSSSSS Machine serial number vw Code version nnn non fiscal documents counter dd mm yy Date hh mm ss Time Chapter 2 Hardware Service Manual Supplement 2 5 T0020 T9504 created October 8 2001 Tnnn Messages These messages are displayed or printed at the point of sale terminal when tests are running T0020 Request not valid retry Explanation The test or utility request that was entered is not valid User Response Re enter the correct test or utility request T0050 RC xxxxxxxx from main program Explanation A problem is detected within the operating system User Response Type 0 and press S2 to stop the test and t
83. scal mode 3 All power up diagnostics ran with no problems NO FISCAL HOMOLOGADO NOT FISCAL HOMOLOGATED FSSO001 mmm sssssss vv REGISTRADORA FISCAL ACTIVA FISCAL REGISTER ACTIVATED dd mm yy hh mm ss Date and Time D N F H nnn NO FISCAL HOMOLOGADO NOT FISCAL HOMOLOGATED Figure 2 1 Power On Message FSS0001 mmm Manufacturing brand model id SSSSSSSS Machine serial number vv Code version dd mm yy Date hh mm Time nnn non fiscal documents counter Power on Message FSS0002 This message indicates all of the following 1 The printer has had its serial number stored in its fiscal memory 2 The printer has been set in fiscal mode 3 There was an error detected during the power on diagnostics The field eee immediately after the FSS0002 is the error return code which is described in Table 3 4 on page 3 5 or Appendix A on page A 1 of this manual NO FISCAL HOMOLOGADO NOT FISCAL HOMOLOGATED FSS0002 eee mmm sssssss vv REGISTRADORA FISCAL NO ACTIVA FISCAL REGISTER NOT WORKING D N F H nnn NO FISCAL HOMOLOGADO NOT FISCAL HOMOLOGATED Figure 2 2 Power On Message FSS0002 eee Error code mmm Manufacturing brand model id SSSSSSSS Machine serial number vw Code version nnn non fiscal documents counter 2 2 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 Power on Message FSS0003 This
84. the Fiscal Printer 1 Switch POWER OFF at the back of the fiscal printer base unit oOo N OO A W N Switch POWER OFF at the point of sale terminal If you are not replacing the printer cable continue at step 6 Remove the POS terminal back cover Plug the printer cable into socket 7 on the terminal and reinstall the back cover Plug the printer cable into the fiscal printer socket Plug the power cable into the fiscal printer base unit and AC outlet If applicable reinstall the following Both rolls of paper e Ribbon cartridge e Keylock insert and keys or the blank lock insert 9 Switch POWER ON at the back of the fiscal printer base unit Switch POWER ON at the point of sale terminal and verify the printer is operating correctly Chapter 3 Hardware Service Manual for Input Output Devices Supplement 3 9 created October 8 2001 Figure 3 2 The Model 3FA Fiscal Base Unit 3 10 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 Separating and Replacing the Fiscal Base Unit and the Printer Separating the Fiscal Base Unit from the Printer A non replaceable lithium battery is inside the unit The call out numbers in this procedure refer to Figure 3 2 on page 3 10 1 Remove the wire seal from the back of the fiscal printer base unit 2 Remove the fiscal screw 3 and save 3 Remove the security screw 2 from the bottom of the fiscal base unit and sav
85. tion 100 Print Header commands were attempted using the wrong password The request is not processed User Response Service the printer Exchange the fiscal memory 149 gt DOS 80900695 gt 4690 OS Explanation The blank amount item range is not set by application program The request is not processed User Response Correct the application program sequence 150 gt DOS 80900696 gt 4690 OS Explanation The first two digits of UTIK User Number are invalid The request is not processed User Response Correct the UTIK User Number and try the command again 151 gt DOS 80900697 gt 4690 OS Explanation The UTIK User Number is invalid The request is not processed User Response Correct the UTIK User Number and try the command again A 18 Fiscal Printer Model 3FA Argentina Hardware Supplement created October 8 2001 152 gt DOS 158 gt DOS 152 gt DOS 80900698 gt 4690 OS Explanation The Header for Invoice in DI Full is not set by application program The request is not processed User Response Correct the application program sequence 153 gt DOS 80900698 gt 4690 OS Explanation The Header for Invoice in CR and DI Narrow is not set by application program The request is not processed User Response Correct the application program sequence 154 gt DOS 8090069A gt 4690 OS Explanation The taxpayer issuer condition is invalid The request is not processed User Response Correct the tax
86. urred The transaction total or one of the VAT category or department transaction sales totals exceeds the maximum allowed value on an Item command The request is not processed User Response Issue an End Transaction or Cancel Transaction command 062 gt DOS 8090063E gt 4690 OS Explanation A sale transaction was attempted at a time outside the time allowed for the active sales period The request is not processed User Response Issue a Daily Closure 13 command to end the active sales period 063 gt DOS 8090063F gt 4690 OS Explanation The Set POS Identification is not loaded The request is not processed User Response Use the Set POS Identification command 1E to load the information Depending on the country laws this command may require IBM service personnel 064 gt DOS 80900127 gt 4690 OS Explanation An overflow occurred The specified value received amount from the application program exceeds the maximum allowed amount The request is not processed User Response Correct the value and try the operation again Appendix A Fiscal Unit Return Codes A 9 065 gt DOS 072 gt DOS created October 8 2001 065 gt DOS 80900201 gt 4690 OS Explanation A request was sent to the fiscal unit and the fiscal command byte is not recognized The request is not processed User Response Check the application program 066 gt DOS 80900202 gt 4690 OS Explanation A request was sent to the

Fiscal Printer Model 3FA: Argentina Hardware

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